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System 75 and XE R1V3 Implementation System_75_and_XE_R1V3_Implementation Avaya System 75, Manuals and Brochures
User Manual: System 75 and XE R1V3 Implementation
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AT&T System 75 and System 75 XE Implementation Release 1 Version 3 555-200-652 Issue 3, September 1988 TO ORDER COPIES OF THIS MANUAL Call: AT&T Customer Information Center on 800-432-6600 In Canada Call 800-255-1242 Write: AT&T Customer Information Center 2855 North Franklin Road P.O. Box 19901 Indianapolis, Indiana 46219-1385 While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for errors. Changes or corrections to the information in this document may be incorporated into future reissues. Published by The AT&T Documentation Management Organization Copyright© 1988 AT&T AH Rights Reserved Printed in U.S.A. Contents CHAPTER 1. INTRODUCTION 1-1 Overview 1-1 Organization 1-2 How to Use 1-3 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS 2-1 Overview 2-1 Automatic Route Selection 2-1 Trunks 2-26 CHAPTER 3. OPTIONAL FEATURES 3-1 CHAPTER 4. COMMUNICATIONS SURVEY 4-1 Overview 4-1 Survey Steps 4-1 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES 5-1 Overview 5-1 AAR/ARS Partitioning 5-4 Abandoned Call Search 5-5 Abbreviated Dialing 5-6 Access Trunk Group 5-8 Advanced Private Line Termination (APLT) Trunk Group 5-9 Agent Call Handling 5-10 Applications Processor (AP) Interface and Assignments (V3) 5-11 AP Demand Print (V3) 5-15 Attendant Console 5-16 Attendant Control of Trunk Group Access 5-17 Attendant Direct Extension Selection With Busy Lamp Field 5-18 Attendant Direct Trunk Group Selection 5-19 Attendant Display 5-20 Audio Information Exchange (AUDIX) Interface and Assignments 5-21 Authorization Codes 5-43 -i- Automatic Alternate Routing 5-48 Automatic Call Distribution 5-51 Automatic Callback 5-54 Automatic Circuit Assurance 5-55 Automatic Route Selection 5-57 Automatic Wakeup 5-64 Bridged Call Appearance— Multi-Appearance Voice Terminal 5-66 Business Communications/Personal Terminals 5-67 Busy Verification of Terminals and Trunks 5-68 Call Coverage 5-69 Call Forwarding—All Calls 5-73 Call Management System (CMS) Interface and Assignments 5-74 Call Park 5-76 Call Pickup 5-77 Call Waiting Termination 5-78 Central Office Trunk Group 5-79 Centralized Attendant Service 5-80 Class of Restriction 5-86 Class of Service 5-96 Code Calling Access 5-97 Consult 5-98 Coverage Callback 5-99 Coverage Incoming Call Identification 5-100 Customer Provided Equipment (CPE) Trunk Group 5-101 Data Call Setup 5-102 Data Hot line 5-104 Data Modules 5-105 Data-Only Off-Premises Extensions 5-109 Data Privacy 5-110 Data Restriction 5-111 Dial Plan 5-112 Digital Multiplexed Interface (DMI) Trunk Group 5-113 Direct Department Calling and Uniform Call Distribution 5-114 Direct Inward Dialing 5-116 Direct Outward Dialing 5-117 Distinctive Ringing (Alerting) 5-118 Distributed Communications System (DCS) 5-119 DCS Alphanumeric Display for Terminals 5-141 DCS Attendant Control of Trunk Group Access 5-142 DCS Attendant Direct Trunk Group Selection 5-143 DCS Attendant Display 5-144 DCS Automatic Callback 5-145 DCS Automatic Circuit Assurance 5-146 DCS Busy Verification of Terminals and Trunks 5-147 DCS Call Forwarding-All Calls 5-148 DCS Leave Word Calling 5-149 DCS Trunk Group Busy/Warning Indication 5-152 Do 5-153 Not Disturb DS1 Tie Trunk Service 5-154 EIA lnterface 5-155 Emergency Access to the Attendant 5-156 Facility Busy Indication 5-158 Facility Restriction Levels and Traveling Class Marks 5-159 Facility Test Calls 5-162 Forced Entry of Account Codes 5-163 Foreign Exchange (FX) Trunk Group 5-164 Go To Cover 5-165 Hold 5-166 Hot Line Service 5-167 Hunting 5-168 Individual Attendant Access 5-169 Information System Network (ISN) Interface 5-170 Initialization and Administration System (INADS) 5-172 Integrated Directory 5-173 -iii -iv- Intercept Treatment 5-175 Intercom—Automatic 5-176 Intercom—Dial 5-177 Inter-PBX Attendant Calls 5-178 Intraflow and lnterflow 5-179 Last Number Dialed 5-180 Leave Word Calling 5-181 Loudspeaker Paging Access 5-184 Manual Message Waiting 5-185 Manual Originating Line Service 5-186 Manual Signaling 5-187 “MEGACOM”, “MEGACOM” 800, or “MEGACOM” 800 DNIS Services 5-188 Modem Pooling 5-189 Multi-Appearance Preelection and Preference 5-191 Multiple Listed Directory Numbers 5-192 Music-on-Hold Access 5-193 Network Access-Private 5-194 Network Access-Public 5-196 Night Service—Hunt Group 5-197 Night Service-Night Console Service 5-198 Night Service-Night Station Service 5-199 Night Service-Trunk Answer From Any Station 5-200 Night Service-Trunk Group 5-201 Off-Premises Station 5-202 Permanent Switched Calls 5-203 Personal Central Office Line (PCOL) 5-204 Personalized Ringing 5-205 Priority Calling 5-206 Privacy— Attendant Lockout 5-207 Privacy— Manual Exclusion 5-208 Property Management System Interface 5-209 Queue Status Indications 5-211 Recorded Announcements 5-212 Recorded Telephone Dictation Access 5-214 Release Link Trunk Group 5-215 Remote Access 5-216 Remote Administration 5-217 Restriction—Controlled 5-220 Restriction—Miscellaneous Terminal 5-222 Restriction—Miscellaneous Trunk 5-224 Restriction—Toll/Code 5-226 Restriction—Voice 5-228 Terminal—Inward Restriction—Voice Terminal—Manual Terminating Line 5-229 Restriction—Voice Terminal—Origination 5-230 Restriction—Voice Terminal—Outward 5-231 Restriction—Voice Terminal—Termination 5-232 Ringback Queuing 5-233 Send All Calls 5-235 Service Observing 5-236 Single-Digit Dialing and Mixed Station Numbering 5-237 SMDR Account Code Dialing 5-238 Station Message Detail Recording (SMDR) 5-239 Subnet Trunking 5-246 Tandem Trunk Group 5-247 Terminating Extension Group 5-248 Tie Trunk Group 5-249 Timed Reminder 5-250 Trunk Group Busy/Warning Indicators To Attendant 5-251 Trunk Identification by Attendant 5-252 Trunk Groups 5-253 Trunk-to-Trunk Transfer 5-254 Uniform Call Distribution 5-255 Uniform Dial Plan 5-256 Voice Message Retrieval 5-257 -v- Voice Terminal Display 5-258 Voice Terminals 5-260 Wide Area Telecommunications Service (WATS) Trunk Group 5-262 10-, 20-, 30-Button MET Voice Terminal 5-263 500 Voice Terminal 5-264 510D Personal Terminal 5-265 515 Business Communications Terminal (BCT) 5-266 2500 Voice Terminal 5-267 7101A Voice Terminal 5-268 7103A Voice Terminal 5-269 7303S Voice Terminal 5-270 7305S Voice Terminal 5-271 7309H Voice Terminal 5-272 7401D Voice Terminal 5-273 7403D Voice Terminal 5-274 7404D Voice Terminal 5-275 7405D Voice Terminal 5-276 7406D Voice Terminal 5-277 7407D Voice Terminal 5-278 Personal Computer (PC) 6300 & 7300/Private Branch Exchange (PBX) Connection 5-279 CHAPTER 6. SYSTEM FORMS 6-1 Overview 6-1 Abbreviated Dialing—Enhanced List 6-2 Abbreviated Dialing—Group List 6-6 Abbreviated Dialing—Personal List 6-8 Abbreviated Dialing—System List 6-10 Abbreviated Dialing—7103A List 6-12 Allowed Calls List 6-14 Attendant Console 6-15 Authorization Codes 6-30 Call Coverage Answer Group 6-32 Call Coverage Module 6-34 Call Coverage Paths 6-43 Class of Restriction 6-50 Class of Service 6-53 Console Parameters 6-54 Data Line Data Module 6-57 Dial Plan 6-73 Digit Absorption 6-81 Display Module 6-82 DS1 Circuit Pack 6-86 Feature Access Codes 6-89 Feature Module 6-95 Feature Related System Parameters 6-105 Hop 6-116 Channel Assignments Hospitality-Related System Parameters 6-119 Hunt Groups 6-125 Intercom Groups 6-136 Interface Data Module 6-139 Interface Links Inter-Exchange Carrier (IXC) Codes 6-141 Listed Directory Numbers 6-144 Loudspeaker Paging and Code Calling Access 6-145 Modem Pool Group 6-149 Modular Processor Data Modules/Modular Trunk Data Modules 6-153 Netcon Data Module 6-155 Permanent Switched Calls 6-157 Pickup Groups 6-160 Processor Channel Assignment 6-163 Recorded Announcements 6-169 Recorded Announcement Data Module 6-172 Remote Access 6-174 Synchronization Plan 6-176 6-143 -vii- System-Parameters Customer-Options 6-178 Terminating Extension Group 6-179 10 Multi-Button Electronic (MET) Voice Terminal 6-181 20 Multi-Button Electronic (MET) Voice Terminal 6-192 30 Multi-Button Electronic (MET) Voice Terminal 6-204 500 Voice Terminal 6-216 510D Personal Terminal 6-221 515 Business Communications Terminal 6-236 2500 Voice Terminal 6-250 7101A Voice Terminal 6-255 7103A Voice Terminal 6-260 7303S Voice Terminal 6-265 7305S Voice Terminal 6-277 7309H Voice Terminal 7401D Voice Terminal 6-290 6-302 7403D Voice Terminal 6-312 7404D Voice Terminal 6-325 7405D Voice Terminal 6-341 7406D Voice Terminal 6-357 7407D Voice Terminal 6-373 Personal Computer (PC)/Private Branch Exchange (PBX) Connection 6-390 C H A P T E R 7 . BLANK FORMS Abbreviated Dialing—Enhanced List Form 0 7-2 Abbreviated Dialing—Enhanced List Form l 7-4 Abbreviated Dialing— Enhanced List Form 2 7-6 Abbreviated Dialing—Enhanced List Form 3 7-8 Abbreviated Dialing— Enhanced List Form 4 7-10 Abbreviated Dialing —Enhanced List Form 5 7-12 Abbreviated Dialing—Enhanced List Form 6 7-14 Abbreviated Dialing—Enhanced List Form 7 7-16 Abbreviated Dialing— Enhanced List Form 8 7-18 Abbreviated Dialing— Enhanced List Form 9 7-20 -viii- Abbreviated Dialing—Group List 7-22 Abbreviated Dialing—Personal List 7-25 Abbreviated Dialing—System List 7-26 Abbreviated Dialing—7103A List 7-29 Access Trunk Group 7-30 Allowed Calls List 7-33 APLT 7-34 Attendant Console 7-37 Authorization Codes 7-40 Automatic Route Selection—Foreign Numbering Plan Area (FNPA) 7-41 Automatic Route Selection—Home Numbering Plan Area (HNPA) 7-43 Automatic Route Selection—Remote Home Numbering Plan Area (RHNPA) 7-44 Automatic Route Selection—Toll Table 7-45 Call Coverage Answer Group 7-46 Call Coverage Module 7-47 Call Coverage Paths 7-48 Central Office Trunk Group 7-49 Class of Restriction 7-52 Class of Service 7-53 Code Restriction FNPA 7-54 Code Restriction HNPA 7-55 Console Parameters 7-56 CPE Trunk Group 7-57 Data Line Data Module 7-60 Dial Plan 7-62 Digit Absorption 7-67 Display Module 7-68 Direct Inward Dialing Trunk Group 7-69 Digital Multiplexed Interface (DMI) Trunk Group 7-72 DS1 Circuit Pack 7-75 Feature Access Codes 7-76 Feature Module 7-80 Feature Related System Parameters 7-81 Foreign Exchange Trunk Group 7-87 Hop Channel Assignments 7-90 Hospitality-Related System Parameters 7-92 Hunt Groups 7-96 Intercom Groups 7-104 Interface Data Module 7-106 Interface Links 7-110 Inter-Exchange Carrier (lXC) Codes 7-111 Listed Directory Numbers 7-112 Loudspeaker Paging and Code Calling Access 7-113 Modem Pool Group 7-116 Modular Processor Data Modules/Modular Trunk Data Modules 7-118 Netcon Data Module 7-119 Permanent Switched Calls 7-123 Personal Central Office Line Groups (PCOLGS) 7-124 Pickup Groups 7-125 Processor Channel Assignment 7-127 Recorded Announcements 7-131 Recorded Announcement Data Module 7-133 Release Link Trunk Group 7-134 Remote Access 7-137 RNX Translation Table 7-138 Routing Patterns 7-139 Synchronization Plan 7-140 Tandem Trunk Group 7-141 Terminating Extension Group 7-144 Tie Trunk Group 7-145 Wide Area Telecommunications Service Trunk Group 7-148 10 Multi-Button Electronic (MET) Voice Terminal 7-151 20 Multi-Button Electronic (MET) Voice Terminal 7-152 30 Multi-Button Electronic (MET) Voice Terminal 7-154 500 Voice Terminal 7-156 5100 Personal Terminal 7-157 515 Business Communications Terminal 7-161 2500 Voice Terminal 7-163 7101A Voice Terminal 7-164 7103A Voice Terminal 7-165 7303S Voice Terminal 7-166 7305S Voice Terminal 7-167 7309H Voice Terminal 7-169 7401D Voice Terminal 7-170 7403D Voice Terminal 7-171 7404D Voice Terminal 7-173 7405D Voice Terminal 7-176 7406D Voice Terminal 7-179 7407D Voice Terminal 7-182 Personal Computer (PC)/Private Branch Exchange (PBX) Connection 7-186 CHAPTER 8. REFERENCES 8-1 CHAPTER 9. INDEX 9-1 -xi- Figures Figure 1-1. System 75 Activities Schedule 1-4 Figure 4-1. Control and Port Carrier Circuit Pack Slot Locations for Model 3 and Models 1 and 2 (Front View) (V3) 4-20 Figure 4-2. Model 3 Carrier Locations and Designations (Front View) (V3) 4-21 Figure 4-3. Models 1 and 2 Carrier Locations and Designations (Front View) (V3) 4-22 Figure 4-4. Port Assignment Record (For up to Eight Ports) 4-23 Figure 4-5. Port Assignment Record (For up to 24 Ports) 4-24 Figure 4-6. Control Cabinet and Port Cabinet Circuit Pack Slot Location— Four Cabinet System (Front View) (System 75 XE) 4-25 Cabinet Locations and Designations—Four Cabinet System (Front View) (System 75 XE) 4-26 Figure 4-8. Circuit Pack Administration Form (V3) 4-27 Figure 4-9. Circuit Pack Administration Form (System 75 XE) 4-30 Figure 5-1. Applications Processor Connected to a Digital Line Circuit Pack 5-12 Figure 5-2. System 75 V3 AUDIX Connections and Assignments 5-31 Figure 5-3. System 75 XEV3 AUDIX Connections and Assignments Located on Back of Control Carrier 5-32 Figure 5-4. AUDIX Used in a Distributed Communications System 5-33 Figure 5-5. Example of Interface Data Module Forms Used to Assign AUDIX Interface Links 5-34 Example of Interface Links Form Used To Assign and Enable Interface Link 4 for a Small or Medium AUDIX—Used With MPDM (Data Module) Ext. 49005 5-35 Example of Interface Links Form Used To Assign and Enable Interface Link 4 for a Large AUDIX—Used With MTDM (Data Module) Ext. 49006 5-35 Example of interface Links Form Used To Assign and Enable Interface Link 1 for AUDIX (XEV3 Only)—Used When Audix Is Connected to the PIB Jack on the Control Carrier 5-36 Example of Data Module Form Used To Assign a Modular Processor Data Module To a Small or Medium AUDIX 5-36 Example of Data Module Form Used To Assign a Modular Trunk Data Module To a Large AUDIX 5-37 Example of Processor Channel Assignment Form Used To Assign Processor Channel 59 To AUDIX Using Link 4 (V3) 5-37 Figure 4-7. Figure 5-6. Figure 5-7. Figure 5-8. Figure 5-9. Figure 5-10. Figure 5-11. -xii. Figure 5-12. Example of 2500-Type Voice Terminal Form Assigned to AUDIX Voice Port 5-38 Example of 2500-Type Voice Terminal Form Assigned to AUDIX Voice Port 5-38 Example of 2500-Type Voice Terminal Form Assigned to AUDIX Voice Port 5-39 Example of 2500-Type Voice Terminal Form Assigned to AUDIX Voice Port 5-40 Example of Hunt Group Form Used To Assign AUDIX Hunt Group and Associated Voice Ports 5-40 Example of Call Coverage Path Form Used To Assign AUDIX Hunt Group Extension Number 48123 To Coverage Point 3 5-41 Example of Feature Access Code Form Used To Assign Access Code 111 To Transfer Into AUDIX Feature 5-41 Recorded Announcement Form Used To Assign an AUDIX Announcement on the TN750 Announcement Circuit Pack 5-42 Figure 5-20. System 75 Remote Switch 2 AUDIX Hunt Group Assignments 5-42 Figure 5-21. System 75 Remote Switch 3 AUDIX Hunt Group Assignments 5-42 Figure 5-22. Typical ACD Arrangement 5-53 Figure 5-23. Typical CAS Main and Branch Console Parameters and RLT Forms 5-82 Figure 5-24. Example of Data Module Connections 5-108 Figure 5-25. Distributed Communications System Using DS1 Facilities 5-122 Figure 5-26. Dial Platform 5-123 Figure 5-27. RNX Translation Form 5-125 Figure 5-28. DCS Voice Tie Trunk Group Number 27 Assignments From Switch A to Switch B 5-126 DCS Voice Tie Trunk Group Number 48 Assignments From Switch A to Switch C 5-128 DCS AVD DS1 Signaling Trunk Group Number 28 Assignments From Switch A to Switch B 5-130 DCS DS1 AVD signaling Trunk Group Number 49 Assignments From Switch A to Switch C 5-132 Routing Pattern for Trunk Group Number 27 From Switch A to Switch B 5-134 Figure 5-13. Figure 5-14. Figure 5-15. Figure 5-16. Figure 5-17. Figure 5-18. Figure 5-19. Figure 5-29. Figure 5-30. Figure 5-31. Figure 5-32. -xiii- Figure 5-33. Routing Pattern for Trunk Group Number 48 From Switch A to Switch C 5-135 DS1 Circuit Pack Administration Form for Circuit packs in Location A04 and A06 5-136 Figure 5-35. Synchronization Plan Form for DS1 Circuit Packs A06 and A04 5-137 Figure 5-36. Interface Data Module Form Used to Assign Interface Links 1 and 3 From Switch A To Switches B and C 5-138 Interface Links Form Used To Assign DCS Links From Switch A To Switches B and C 5-139 Figure 5-38. Processor Channel Assignments for Interface Links 1 and 3 5-140 Figure 5-39. ISN Connection Using TN726 Data Line Circuit Pack 5-171 Figure 5-40. Example of Integrated and Combined Modem Pooling Connections 5-190 Figure 5-41. Typical SMDR Output Device Connections 5-244 Figure 5-42. SMDR Figure 5-43. PC/PBX Connections Using a 7403D, 7404D, or 7405D Voice Terminals 5-280 Attendant Console Button Assignments—Including Alphanumeric Display 6-20 Optional Selector Console Administrable Hundreds Group Select Buttons-Attendant Console Form 6-21 Attendant Console 24 Administrable Feature Button Number Assignments—Attendant Console Form 6-28 Model 7405D Voice Terminal With Optional Call Coverage Module and Administrable Button Assignments 6-42 Figure 6-5. Example of Four Call Coverage Paths and Associated Linkage 6-47 Figure 6-6. Example of a Typical Call Coverage Path Assignment 6-49 Figure 6-7. Example of DLC Applications 6-58 Figure 6-8. How To Assign Hotel/Motel Features To Voice Terminal 6-75 Figure 6-9. Model 7405D Voice Terminal With Optional Digital Display Module and Administrable Button Assignments 6-85 Model 7405D Voice Terminal With Optional Feature Module and Administrable Button Assignment 6-104 Figure 6-11. 10-Button MET Voice Terminal 6-191 Figure 6-12. 20-Button MET Voice Terminal 6-203 Figure 6-13. 30-Button MET Voice Terminal 6-215 Figure 5-34. Figure 5-37. Figure 6-1. Figure 6-2. Figure 6-3. Figure 6-4. Figure 6-10. -xiv- Connected to Applications Processor 5-245 Figure 6-14. 500 Voice Terminal 6-220 Figure 6-15. 510D Personal Terminal Administrable Screen Button Assignments 6-235 Figure 6-16. 515 Business Communications Terminal (BCT) 6-249 Figure 6-17. 2500 Voice Terminal 6-254 Figure 6-18. 7101A Voice Terminal 6-259 Figure 6-19. 7103A Voice Terminal 6-264 Figure 6-20. 7303S Voice Terminal 6-276 Figure 6-21. 7305S Voice Terminal 6-289 Figure 6-22. 7309H Voice Terminal 6-301 Figure 6-23. 7401D Voice Terminal 6-311 Figure 6-24. 7403D Voice Terminal 6-324 Figure 6-25. 7404D Voice Terminal 6-340 Figure 6-26. 7405D Voice Terminal 6-356 Figure 6-27. 7406D Voice Terminal 6-372 Figure 6-28. 7407D Voice Terminal 6-389 Tables Table 2-A. ARS Routing Table 2-3 Table 4-A. System 75 Port Circuit Packs and Associated Carrier Locations 4-4 Table 4-B. System 75 Carrier Loading Order 4-5 Table 4-C. System 75 Port Circuit Pack Loading Order in Carriers 4-6 Table 4-D. System 75 XE Port Circuit Packs and Associated Cabinet Locations 4-9 Table 4-E. System 75 XE Cabinet Loading Order 4-10 Table 4-F. System 75 XE Port Circuit Pack Loading Order in Carriers 4-11 Table 5-A. ARS Routing Table 5-62 Table 6-A. Attendant Console 24-Button Assignment 6-22 Table 6-B. Attendant Console—ACD Button Assignments 6-25 Table 6-C. Attendant Console—Hospitality Button Assignments 6-27 Table 6-D. Button or Feature Selection for Attendant Display Module Buttons 1-8 6-29 -xv- Table 6-E. Call Coverage Module Button Assignments 6-36 Table 6-F. DLDM Form Option Settings for Printer Connection 6-63 Table 6-G. DLDM Form Option Settings for Connection to Non-intelligent Terminals 6-64 DLDM Form Option Settings for Connection to Data Terminal or Personal Computer 6-65 DLDM Form Option Settings for Terminating Connection to Host Computer 6-66 DLDM Form Option Settings for Originating Connection from a Host Computer 6-67 Table 6-K. DLDM Form Option Settings for Outgoing Line to ISN 6-69 Table 6-L. DLDM Form Option Settings for Incoming Line from ISN 6-70 Table 6-M. Display Module Button Assignments 6-83 Table 6-N. Feature Module Button Assignments 6-97 Table 6-O. Voice Terminal Button Assignments for 10 MET 6-185 Table 6-P. Voice Terminal Button Assignments for 20 MET 6-197 Table 6-Q. Voice Terminal Button Assignments for 30 MET 6-209 Table 6-R. Voice Terminal Button Assignments for 510D 6-228 Table 6-S. Voice Terminal Button Assignments for 515 BCT 6-241 Table 6-T. Voice Terminal Button Assignments for 7303S 6-269 Table 6-U. Voice Terminal Button Assignments for 7305S 6-282 Table 6-V. Voice Terminal Button Assignments for 7309H 6-294 Table 6-W. Voice Terminal Button Assignments for 7401D 6-306 Table 6-X. Voice Terminal Button Assignments for 7403D 6-317 Table 6-Y. Voice Terminal Button Assignments for 7404D 6-332 Table 6-Z. Voice Terminal Button Assignments for 7405D 6-348 Table 6-AA. Voice Terminal Button Assignments for 7406D 6-364 Table 6-AB. Voice Terminal Button Assignments for 7407D 6-381 Table 6-AC. Voice Terminal Button Assignments for Personal Computer 6-396 Table 6-H. Table 6-I. Table 6-J. -xvi- CHAPTER 1. INTRODUCTION CHAPTER 1. INTRODUCTION Overview This manual provides the procedures and associated forms for collecting system and voice terminal features. This information is used with AT&T System 75—Administration, 555-200500, to initialize the AT&T System 75 and System 75 XE using the System Access Terminal. In the planning process, system requirements were identified by the AT&T Account Team and the customer. Those requirements were converted into orderable system hardware when the Account Team configured the system. This manual is solely concerned with AT&T System 75 implementation; that is, the completion of paper records and forms that are used to initialize and administer the System 75 Release 1 Version 3 or the System 75 XE. This manual explains the forms required to implement the various system and voice terminal features. Instructions on how to complete each paper record and form are also provided. AT&T System 75—Administration, 555-200-500, explains how to use the paper records to initialize and administer the system. The chart in Figure 1-1 depicts work activities and relative time frames. This manual provides the forms and instructions required to implement a System 75 Release 1 Version 3 (RlV3) or a System 75 XE. All forms and features described in this manual apply to a Release 1 Version 3 System 75 and a System 75 XE unless otherwise noted as V3 or System 75 XE. This manual is being reissued to include the following information. • Add V3 enhancements Ž Add information for the Hospitality Parameter Reduction feature • Add 7309H voice terminal • Provide detailed information on how to implement AUDIX in a DCS or non-DCS environment. To complete this manual, you must: • Have hardware and feature knowledge (consult AT&T System 75—System Description, 555-200-200, and AT&T System 75—Feature Description, 555-200-201 ) • Know what system and terminal hardware has been ordered [refer to the Delivery Operations Support System (DOSS) order] 1-1 CHAPTER 1. INTRODUCTION Organization The other chapters in this manual are: Chapter 2—ARS and Trunks— Instructions and Forms—Lists the forms required to implement Automatic Route Selection and System 75 trunks. Chapter 3—Optional Features— Lists the optional features available to System 75 users. These features are not part of the standard system capabilities and must be purchased separately. Chapter 4—Communications Survey—Describes the Communications Survey. This information is essential to get started with system implementation. Chapter 5—System Features, Functions, and Services— Provides the instructions required to implement the system and voice terminal features. Included in each feature description is a table listing the feature forms required to implement that feature and the page numbers where they can be found. The blank form page number is also provided. Chapter 6—System Forms—Contains the feature forms and instructions for completing each field on the forms. The forms in this part provide an accurate representation of the screen forms that are displayed on the System Access Terminal (SAT) during system initialization and on-going administration. Chapter 7—Blank Forms—Contains a complete set of blank forms. Reproduce these forms as needed to implement the system. Chapter 8—References— Provides a list of System 75 reference documentation. A brief description of each document is included. Chapter 9—Index—Contains a permuted index. The information in Chapters 2, 5, and 6 of this manual is valid for adding and changing features after the system has been initialized. This manual is the only source of a detailed description of the screen forms and a list of the forms that can be completed for a given feature. To use this manual after initialization, the following items should be followed: 1. 1-2 Certain identifiers, such as hunt group number, may be part of the administrative command instead of an assignable field. For example, assume hunt group 4 is established (on form for Hunt Group 4) during implementation. The “4” is entered on the form to identify the hunt group. However, when the system is initialized, the command add hunt-group 4 is used to access the appropriate screen form for adding Hunt Group 4. The “4” is already stored in translation for that hunt group. Similarly, the change hunt-group 4 command is used to make changes on hunt group 4. A complete list of administrative commands is given in AT&T System 75— Administration, 555-200-500. CHAPTER 1. INTRODUCTION 2. Some of the forms listed in Chapter 5 should not be changed frequently. Specifically, the Dial Plan Record, Feature Related System Parameters, and Feature Access Codes forms normally do not require changes after initialization. When making additions or changes to the system, verify the required forms and/or fields have been completed. Specify the additional data needed to add or change the desired feature. Many of the forms that appear on the SAT contain dynamic fields. Dynamic fields appear or disappear on the form depending on how another field is assigned. Dynamic fields are identified by implementation notes below the form. How to Use The procedural checklist in the following steps should be followed to complete the forms in this manual. 1. Become familiar with the contents of this manual. 2. Conduct a Communications Survey. Survey are in Chapter 4. Instructions for completing a Communications 3. Using Chapter 5 of this manual as a guide for implementing the desired features available to System 75 users, complete the forms as shown in Chapters 2 and 6. Blank forms are in Chapter 7. After these forms have been completed, they should be used with AT&T System 75—Administration, 555-200-500, to initialize the system. After initialization, all completed forms should be maintained as a permanent record. 1-3 CHAPTER 1. INTRODUCTION * 1-4 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Overview This chapter contains the forms and instructions required to assign Automatic Route Selection (ARS) and System 75 trunks. The first part of this chapter covers ARS. The second part covers the System 75 trunks. The blank forms for ARS and trunks are in Chapter 7. Reproduce a blank form for the ARS and trunk forms being used. Automatic Route Selection ARS routes calls over the public network based on the preferred (normally the least expensive) route available at the time the call is placed. ARS provides a choice of up to six routes from any given public network call. The following types of trunk groups can be accessed by ARS: • Local central office—Used for local calls and to provide access to long-distance carrier. Access to the long-distance carrier can be provided automatically by the central office or by a carrier access code. • Foreign exchange—Used to emulate local calling in an area served by the local central office. • Wide Area Telecommunications Service (WATS)—Used to provide calling to predefine geographic areas at a rate based on expected usage. • Tie trunks—Used to provide access to an Electronic Tandem Network (ETN), or to an Enhanced Private Switched Communications Service (EPSCS) or Common Control Switching Arrangement (CCSA) office. The following forms are used to assign ARS features: Ž ARS Foreign Numbering Plan Area (FNPA) • ARS Home Numbering Plan Area (HNPA) Ž ARS Remote Home Numbering Plan Area (RHNPA) • ARS Toll Table • Code Restriction FNPA 2-1 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Ž Code Restriction HNPA • Dial Plan • Feature Access Codes • RNX Translation Table • Routing Patterns 2-2 ARS—Foreign Numbering Plan Area (FNPA) Automatic Route Selection—Foreign Numbering Plan Area (FNPA) Purpose This form is used to assign the routing pattern associated with each FNPA. The ARS FNPA table points to the appropriate Routing Pattern for each nonlocal NPA or points to a 6-digit translator so the call will be routed on both the NPA and the office code. Although they are not FNPAs, the codes 00x, 01x, 10x, and 11x (where x is a number 0 through 9) can be assigned for routing calls beginning with these digits. The system recognizes certain types of dialing patterns on outgoing calls and routes these calls via special entries in the FNPA or HNPA table. Table 2-A lists the special dialing patterns along with the associated FNPA or HNPA table entry through which that type of call is routed. Table 2-A. ARS Routing Table ROUTES ON CALL TYPE TRANSLATOR TABLE OPERATOR INTERNATIONAL-DIRECT DIAL INTERNATIONAL-OPERATOR ASSIST OPERATOR ASSIST LONG DISTANCE SERVICE LONG DISTANCE IN NPA LONG DISTANCE-TOLL FREE LONG DISTANCE-DIRECTORY ASSIST LONG DISTANCE IN HOME NPA LONG DISTANCE OUT SIDE OF NPA LDC-ACCESS CODE LDC-OPERATOR LDC-INTERNATIONAL DIRECT DIAL LDC-INTERNATIONAL-OPERATOR ASSIST LDC-OPERATOR ASSIST LDC-DIRECTORY ASSISTANCE LDC-LOCAL TOLL CALL LDC-TOLL FREE LONG DISTANCE LDC-TOLL CALL WITHIN HOME NPA LDC-LONG DISTANCE DIRECTORY ASSIST LDC-LONG DISTANCE OUTSIDE OF NPA Legend: N I X () LDC Note: O11X...X O1X...X OX...X (1)N11 (1 )NXX-XXXX (1)800-NXX-XXXX (1 )NIX-555-XXXX (1)HNPA-NXX-XXXX (1)NIX-NXX-XXXX 10XXX 10XXX-0 10XXX-011X...X 10XXX-01X...X 10XXX-0X...X 10XXX (1 )555-XXXX 10XXX (1 )NXX-XXXX 10XXX(1)800-NXX-XXXX 10XXX (1 )HNPA-NXX-XXXX 10XXX (1)NIX-555-XXXX 10XXX(1)NIX-NXX-XXXX 011 010 001 N11 NXX 800 005 NXX NIX 100 100 111 110 101 555 NXX 800 NXX 005 NIX FNPA FNPA FNPA FNPA FNPA HNPA FNPA FNPA HNPA FNPA FNPA FNPA FNPA FNPA FNPA HNPA HNPA FNPA HNPA FNPA FNPA — any digit 2-9 — digit 0-1 — any digit 0-9 — an optional digit — Long Distance Carrier ARS ignores the IXC access code unless it is followed by a “0.” 2-3 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Typical assignments for the FNPA Table are as follows: — "H" —pattern/table assignment for the HNPA — "R"(1-32)—office code translation of a given NPA and Pattern Numbers Patterns should be created to accommodate individual customer needs. Careful application of this table permits Automatic Route Selection for all types of calling including IDDD (International Direct Distance Dialing) and carriers other than AT&T. Instructions Make assignments as required for the following fields: • Partitioned Group Number—Enter a group number from 1 through 4. Ž Pattern Choice Assignments— For the x00 through x19 fields in each FNPA block (000-019 through 900-919), enter a number from 1 through 254 for the desired pattern number or a number from 1 through 32 preceded by “r” (for example, r1, r15, r32) for the desired RHNPA Table Number. Enter “h” or “H” as the pattern number for the Iocal(home) NPA to indicate that this NPA is the HNPA rather than an FNPA. 2-4 ARS—Foreign Numbering Plan Area (FNPA) Page 1 of 1 ARS FNPA Partitioned Pattern 000-019 100-119 TABLE Group Choice 200-219 Number: 1 Assignment 300-319 400-419 00: 2 10: 2 0 0 : 2 1 0 : 2. 00:2 10:2 00:2 1 0 : 2. 00:2 10:2 01:1 11:1 01:1 11:1 01:2 11:2 01:2 11:2 01:2 11:2 02:1 12:1 02:1 12:1 02:2 12:2 02:2 12:2 02:2 12:2 03:1 13:1 03:1 13:1 03:2 13:2 03:2 13:2 03:2 13:2 04:1 14:1 04:1 14:1 04:2 14:2 04:2 14:2 04:2 14:2 05:1 15:1 05:1 15:1 05:2 15:2 05:2 15:2 05:2 15:2 06:1 16:1 06:1 16:1 06:2 16:2 06:2 16:2 06:2 16:2 07:1 17:1 07:1 17:1 07:2 17:2 07:2 17:2 07:2 17:2 08:1 18:1 08:1 18:1 08:2 18:2 08:2 18:2 08:2 18:2 09:1 19:1 09:1 19:1 09:2 19:2 09:2 19:2 09:2 19:2 2-5 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Page 1 of 1 ARS FNPA TABLE Partitioned Group Number: 1 Pattern Choice Assignments 500-519 600-619 00:2 10:2 00:2 01:2 11:2 01:2 02:2 12:2 03:2 10:2 700-719 800-819 900-919 00:2 10:2 00:2 10:2 00:2 10:2 11:2 01:2 11:2 01:2 11:2 01:2 11:2 02:2 12:2 02:2 12:2 02:2 12:2 02:2 12:2 13:2 03:2 13:2 03:2 13:2 03:2 13:2 03:2 13:2 04:2 14:2 04:2 14:2 04:2 14:2 04:2 14:2 04:2 14:2 05:2 15:2 05:2 15:2 05:2 15:2 05:2 15:2 05:2 15:2 06:2 16:2 06:2 16:2 06:2 16:2 06:2 16:2 06:2 6:2 07:2 17:2 07:2 17:2 07:2 17:2 07:2 17:2 07:2 7:2 08:2 18:2 08:2 18:2 08:2 18:2 08:2 18:2 08:2 8:2 09:2 19:2 09:2 19:2 09:2 19:2 09:2 19:2 09:2 19:2 2-6 ARS—Home Numbering Plan Area (HNPA) Automatic Route Selection—Home Numbering Plan Area (HNPA) Purpose This form is used to assign the routing pattern associated with each of the 800 office codes in the local area code. The ARS HNPA Table points to the appropriate routing pattern for each office code within the home NPA. The default value for all 800 office codes is pattern 1. Normally, pattern 1 should be used as the HNPA toll pattern because in most NPAs there are more toll offices than local office codes. This will minimize the number of changes required to complete the form. Instructions Make assignments, as required, for the following fields: • OFFICE CODE—Enter a hundreds block; that is, 200-299 through 900-999. ● Partitioned Group Number—Enter a group number from 1 through 4. • Pattern Choice Assignments— Enter a pattern number from 1 through 254. 2-7 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS ARS HNPA TABLE C O D E : x00 - x99 OFFICE Partitioned Group Pattern Choice Number: 1 Assignments 60: .1 70: 1— 80: 1— 90: 1— 1 61: 1 71: 1 81: 1 91: 1 42: 1 52: 1 62: 1 72: 1 82: 1 92: 1 33: 1 43: 1 53: 1 63: 1 73: 1 83: 1 93: 1 24: 1 34: 1 44: 1 54: 1 64: 1 84: 1 94: 1 15: 1 25: 1 35: 1 45: 1 55: 1 65: 1 75: 1 85: 1 95: 1 06: 1 16: 1 26: 1 36: 1 46: 1 56: 1 66: 1 76: 1 86: 1 96: 1 07: 1 17: 1 27: 1 37: 1 47: 1 57: 1 67: 1 77: 1 87: 1 97: 1 08: 1 18: 1 28: 1 38: 1 48: 1 58: 1 68: 1 78: 1 88: 1 98: 1 09: 1 19: 1 29: 1 39: 1 49: 1 59: 1 69: 1 79: 1 89: 1 99: 1 00: 1— 10: — 1 20: 1— 30: 1— 40: 1— 01: 1 11: 1 21: 1 31: 1 41: 02: 1 12: 1 22: 1 32: 1 03: 1 13: 1 23: 1 04: 1 14: 1 05: 1 1 50: 1— 51: 1 74: Note: System 75 recognizes the service codes 411, 611, and 911 as area codes because of the middle digit, 1. Therefore, these codes must be assigned in the FNPA table. 2-8 ARS—Remote Home Numbering Plan Area (RHNPA) Automatic Route Selection—Remote Home Numbering Plan Area (RHNPA) Purpose This form is used to assign office codes and the associated routing pattern number for 32 selected RHNPAs. One form is required for each block of 100 central office codes. RHNPAs are referenced from the FNPA Table and are commonly referred to as “6-digit translators.” The RHNPA Table provides a choice of up to 12 routing patterns for each block of 100 central office codes, whereas the HNPA Table provides a choice of 254 routing patterns for each office code. Instructions Make assignments as required for the following fields: • ARS RHNPA TABLE—Enter the applicable table number from 1 through 32. Up to eight forms may be required for each table, one for each hundreds block, 2 through 9. • OFFICE CODE—Enter the desired hundreds block; that is, 200-299 through 900-999. A separate form is required for each hundreds block. • Pattern Choices—Enter a pattern number from 1 through 254 representing the Routing Patterns that can be accessed by the RHNPAs identified on this screen form only. Each screen form on each RHNPA table may have 12 different Pattern Choices. Patterns listed on one screen form do not automatically default to the other forms of the same table. If one pattern will be used most often (that is, accessed by the greatest number of office codes in this block), assign that pattern as choice 1. Otherwise, the correlation between Pattern Choice numbers and Patterns is completely arbitrary. • Office Code—Pattern Choice Assignments (from 1-12 above)—Enter a Pattern Choice number from the list above in the field associated with each Office Code. The Office Code fields represent the last two digits of the codes within the hundreds block. The Pattern Choice Assignment points to the Pattern Choice, above, that contains the Routing Pattern to be used. 2-9 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Page 1 of 1 ARS RHNPA TABLE: C O D E x00 : OFFICE Pattern 1: 2: 7: 8: 5: 3: 4: 6: x99 Choices 11: 12: 9: 10: Office Code-Pattern 00: 1 10: 1 20: 1 30: 1 40: 1 50: 1 60: 1 70: 1 80: 1 90: 1 01: 1 11: 1 21: 1 31: 1 41: 1 51: 1 61: 1 71: 1 81: 1 91: 1 02: 1 12: 1 22: 1 32: 1 42: 1 52: 1 62: 1 72: 1 82: 1 92: 1 03: 1 13: 1 23: 1 33: 1 43: 1 53: 1 63: 1 73: 1 83: 1 93: 1 04: 1 14: 1 24: 1 34: 1 44: 1 54: 1 64: 1 74: 1 84: 1 94: 1 05: 1 15: 1 25: 1 35: 1 45: 1 55: 1 65: 1 75: 1 85: 1 95: 1 06: 1 16: 1 26: 1 36: 1 46: 1 56: 1 66: 1 76: 1 86: 1 96: 1 07: 1 17: 1 27: 1 37: 1 47: 1 57: 1 67: 1 77: 1 87: 1 97: 1 08: 1 18: 1 28: 1 38: 1 48: 1 58: 1 68: 1 78: 1 88: 1 98: 1 09: 1 19: 1 29: 1 39: 1 49: 1 59: 1 69: 1 79: 1 89: 1 99: 1 2-10 Choice - Assignments (from 1-12 above) ARS—Toll Table Automatic Route Selection—Toll Table Purpose used to assign the Toll Tables required for ARS. One form is required for each block of 100 office codes. This form is Instructions Make assignments as required for the following fields: Ž ARS TOLL TABLE—Enter the Toll Table number from 1 through 32. Up to eight forms may be required for each table, one for each hundreds block, 2 through 9. Ž OFFICE CODES—Enter a hundreds block; that is, 200-299 through 900-999. A separate form is required for each hundreds block. • 00: through 99:— Enter “n” for each nontoll code. These fields represent the last two digits of the codes within the hundreds block and whether or not the code is a toll code. If no changes are made, the codes are implemented as toll codes. 2-11 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Page 1 of 1 ARS TOLL TABLE: ____ OFFICE CODES: x00-x99 00: y 10: y 20: y 30: y 40: y 50: y 60: y 70: y 80: y 90: y 01: y 11: y 21: y 31: y 41: y 51: y 61: y 71: y 81: y 91: y 02: y 12: y 22: y 32: y 42: y 52: y 62: y 72: y 82: y 92: y 03: y 13: y 23: y 33: y 43: y 53: y 63: y 73: y 83: y 93: y 04: y 14: y 24: y 34: y 44: y 54: y 64: y 74: y 84: y 94: y 05: y 15: y 25: y 35: y 45: y 55: y 65: y 75: y 85: y 95: y 06: y 16: y 26: y 36: y 46: y 56: y 66: y 76: y 86: y 96: y 07: y 17: y 27: y 37: y 47: y 57: y 67: y 77: y 87: y 97: y 08: y 18: y 28: y 38: y 48: y 58: y 68: y 78: y 88: y 98: y 09: y 19: y 29: y 39: y 49: y 59: y 69: y 79: y 89: y 99: y 2-12 Code Restriction FNPA Code Restriction FNPA Purpose This form is used to specify the code restriction for FNPA Table entries. Instructions The default value for the Grant Access Permission field is “n” for all entries which means that the specified NPA or Service Code is code restricted. Rather than reproduce 800 copies of this form, simply list all Office Codes with access permission granted on a single form and only change the value on those forms. Make assignments as required for the following fields: • NPA or Service Code—Enter the area or Service Code that is not to be restricted. • Grant Access Permission—Enter “v” if access permission is to be allowed (that is, the specified NPA or Service Code is not code restricted). Page 1 of 1 CODE NPA Grant RESTRICTION or Access Service FNPA TABLE ENTRY Code: Permission? n 2-13 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Code Restriction HNPA Purpose This form is used to specify the code restriction for HNPA Table entries. Instructions The default value for all entries is “n,” which means that the specified office code is code restricted. Rather than reproduce this form 800 times, simply list all Office Codes to be granted access permission and only change the value on those forms. Make assignments as required for the following fields: • Local Office Code—Enter an HNPA Central Office Code (200 through 999) that is not to be restricted. • Grant Access Permission—Enter “y” if access permission is to be allowed (that is, the specified office code is not code restricted). Page 1 of 1 CODE Local Grant 2-14 RESTRICTION Office Access Code: HNPA TABLE ___ Permission? n ENTRY Dial Plan Dial Plan Purpose The Dial Plan is the system’s guide to digit translation. Instructions Make assignments as required for the following fields: Ž Area Code—Enter the Home Numbering Plan Area of the PBX, Ž ARS Prefix 1 Required—Enter “y” if the user is required to dial 1 to indicate a 10digit toll call. This is required when the PBX is located within an area code that contains a Central Office Code resembling an area code. These are the following: — 201 in New Jersey — 212 in New York — 213 in Los Angeles — 312 in Chicago — 706 in Northwest Mexico — 905 in Mexico City The following paragraphs show how dialed numbers are interpreted by the system if "y" is assigned to the ARS Prefix 1 Required, field. The number 9 represents the ARS Access Code. — 9+1+(212)-201-1234 infers a 10-digit toll call. — 9+(212)-201-1234 infers that 212 is a Central Office Code. The system accepts only the first seven digits following the ARS Access Code. The number 212-2011 is sent to the Central Office. — 9+201-1234 infers a 7-digit call within the HNPA. — 9+1+201-1234 infers the first seven digits of a 10-digit toil call and waits for the remaining three digits. The number being outpulsed is (201)-123-4xxx. If the number being dialed is a toll call within the HNPA and the Central Office Code resembles an area code as in the example above, then the HNPA must also be included in the number dialed (refer to the first example). — 9+922-1234 or 9+1+922-1234 infers a 7-digit call (or toll call) within the HNPA. This example differs from the preceding example in that the Central office Code (922) does not resemble an area code. 2-15 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS • Uniform Dialing Plan— Allows the system to have a Uniform Dialing Plan (UDP). This feature can only be assigned if UDP or DCS is provided. If this feature is activated, the Dial Plan becomes 6 pages. Enter “y” if DCS is used. • Plan Length—Enter the number of digits in the UDP (valid entries are “4” or “5”). These numbers are used to signify the user of a 4- or 5-digit Dial Plan. • FIRST DIGIT TABLE—Assign “fac” as the Identification for the Digit 9. The remaining fields are on pages 2 through 6 of this form. • CODE—Enter a PBX Code number (1 through 9999) representing the first one, two, three, or four digits of a 4- or 5-digit extension. Each PBX Code will have an associated LCL, RNX, and ID field. Fields are provided for up to 240 PBX Codes. It is possible that the code could be the same as a local extension number. In this case, the UDP PBX Code overrides the extension number at the local switch. Ž LCL—Enter “y” if the associated PBX Code is local to the System 75 being administered. Enter “n” if it is located on a remote switch or PBX. 2-16 Ž RNX—Enter the RNX assigned to the associated PBX. In the System 75 UDP, the PBX code yields the associated RNX and this RNX is then used to select a Routing Pattern for the call. • lD—Enter a number from 1 through 63 representing a specific switch. At present, this field is used only with DCS. If DCS is not used, leave this field blank. Dial Plan Page 1 of 1 DIAL PLAN RECORD Area Code: ___ ARS Prefix Uniform FIRST DIGIT 1 Required? Dialing Plan? n TABLE Length First Digit y -1- -2- -3- 4 -4- -5- -6. 1: 2: 3: 4: 5: 6: 7: 8: 9: 0:attendant *: Note: This is a 1-page form if Uniform Dialing Plan is answered “n.” 2-17 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Page 1 of 6 DIAL PLAN Area Prefix Uniform FIRST DIGIT 1 RECORD Code: Required? Dialing Plan? Plan Length: 4 TABLE Length First Digit -1. -2- -3- -4- -5- - 6 - 1: 2: 3: 4: 5: 6: 7: 8: 9: 0: *: #: Note: 2-18 This form becomes six pages if Uniform Dialing Plan is answered “y.” Dial Plan Page 2 of 6 UNIFORM CODE LCL RNX ID CODE LCL RNX ID DIALING PLAN CODE LCL RNX ID CODE LCL RNX ID Page 3 of 6 UNIFORM CODE LCL RNX ID CODE LCL RNX ID DIALING PLAN CODE LCL RNX ID CODE LCL RNX ID \ 2-19 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Page 4 of 6 UNIFORM CODE LCL RNX ID DIALING CODE LCL RNX ID PLAN CODE LCL RNX ID CODE LCL RNX ID Page 5 of 6 UNIFORM CODE LCL RNX ID 2-20 DIALING CODE LCL RNX ID PLAN CODE LCL RNX ID CODE LCL RNX ID Dial Plan Page 6 of 6 UNIFORM CODE LCL RNX ID DIALING CODE LCL RNX ID PLAN CODE LCL RNX ID CODE LCL RNX ID 2-21 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Feature Access Codes Purpose The field below must be used to assign the ARS Access Code. • Auto Route Selection (ARS) Access Code—Assign an access code to ARS. The usual entry is “9.” 2-22 RNX Translation Table RNX Translation Table Purpose This form is used to assign routing patterns to up to 640 RNXs. Instructions Make assignments as required for the following fields: • RNX Table—Enter a number within the hundreds group to be accessed. Eight groups are allowed, 220-299 through 920-999. • Partitioned Group Number—Enter a number from 1 through 4. A partitioned group number consists of those that are grouped together and share the same COR. • R20 through R99—Enter “h” or “H” for Home RNX, a pattern number (1 through 254), or “r1” through “r32” for a Remote HNPA Table. Page 1 of 1 RNX TABLE: Partitioned Group Number: 1 R 2 0 : 2 5 4 R30: 2 5 4 R40: 2 5 4 R50: 2 5 4 R60: 2 5 4 R70: 2 5 4 R80: 2 5 4 R90: 2 5 4 R 2 1 : 2 5 4 R31: 2 5 4 R41: 2 5 4 R51: 2 5 4 R61: 2 5 4 R71: 2 5 4 R81: 2 5 4 R91: 2 5 4 R22: 254 R32: 254 R42: 254 R52: 254 R62: 254 R72: 254 R82: 254 R92: 254 R 2 3 : 2 5 4 R33: 2 5 4 R43: 2 5 4 R53: 2 5 4 R63: 2 5 4 R73: 2 5 4 R83: 2 5 4 R93: 2 5 4 R 2 4 : 2 5 4 R34: 2 5 4 R44: 2 5 4 R54: 2 5 4 R64: 2 5 4 R74: 2 5 4 R84: 2 5 4 R94: 2 5 4 R 2 5 : 2 5 4 R35: 2 5 4 R45: 2 5 4 R55: 2 5 4 R65: 2 5 4 R75: 2 5 4 R85: 2 5 4 R95: 2 5 4 R 2 6 : 2 5 4 R36: 2 5 4 R46: 2 5 4 R56: 2 5 4 R66: 2 5 4 R76: 2 5 4 R86: 2 5 4 R96: 2 5 4 R 2 7 : 2 5 4 R37: 2 5 4 R47: 2 5 4 R57: 2 5 4 R67: 2 5 4 R77: 2 5 4 R87: 2 5 4 R97: 2 5 4 R 2 8 : 2 5 4 R38: 2 5 4 R48: 2 5 4 R58: 2 5 4 R68: 2 5 4 R78: 2 5 4 R88: 2 5 4 R96: 2 5 4 R 2 9 : 2 5 4 R39: 2 5 4 R49: 2 5 4 R59: 2 5 4 R69: 2 5 4 R79: 2 5 4 R89: 2 5 4 R99: 2 5 4 2-23 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Routing Patterns Purpose This form is used for Automatic Route Selection (ARS) and Automatic Alternate Routing (AAR) to implement up to 254 routing patterns. Each pattern can contain up to six alternate routes. Instructions Make assignments as required for the following fields: • Pattern Number—Enter a Pattern Number from 1 through 254. Ž Grp. No.—Enter the desired trunk group number from 1 through 99. • FRL—Enter the Facility Restriction Level (FRL) 0 through 7 (“0” being the least restrictive and “7” being the most restrictive) for this trunk group as it will be used by this pattern only. Trunk group FRLs are changeable from pattern to pattern. The FRL assigned to the trunk group when the class of restriction (COR) is defined is not used on ARS calls. • NPA—Enter the NPA of the distant end. For WATS trunks, the term NPA is the same as the home NPA. For Tie trunks, the NPA field is Ieft blank. Ž Prefix Mark—Enter a number from 0 through 3 as indicated below. This determines the outpulsing of the Prefix digit 1. — 0—indicates that the Prefix digit 1 is never outpulsed. — 1—indicates that the Prefix digit 1 is outpulsed if and only if the call is a 10digit call. Prefix Mark 1 should be selected for those HNPAs that require users to dial “1” to indicate a toll call. — 2—indicates that the Prefix digit 1 is outpulsed for all toll calls, 7- and 10digit. — 3—indicates that the Prefix digit 1 is outpulsed for all toll calls. These calls are always outpulsed as 10-digit numbers, even those within the HNPA. Note: Prefix Marks 2 and 3 must refer to a Toll Table (see next entry). • Toll List—Enter a number, 1 through 32, that references the ARS Toll Table assigned to this trunk group. This field must be completed if the Prefix Mark is 2 or 3. • No. Del Digits—Enter the total number of digits (0 through 11) to be deleted when this trunk group is selected for use within this pattern. • Inserted Digits—Enter the actual digits to be inserted, 0 to 36. The digits may be divided into groups separated by a wait for dial tone separator. “Wait” takes two digit places. The “,” is used for pause, “+” for the second dial tone, and “%” for end-to-end signaling. 2-24 Routing Patterns ROUTING PATTERN Pattern Number: ___ Pattern Assignments (Enter Up To 6) Grp. No. FRL NPA Prefix Mark Toll List No. Del Digits Inserted Digits 1. 2. 3. 4. 5. 6. 2-25 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Trunks General This part contains the forms and instructions required to implement the System 75 trunk groups. A blank form for each trunk group is in Part 7. Reproduce a copy of the appropriate blank form for each trunk group to be implemented. Up to 99 trunk groups can be assigned. If the Hospitality Parameter Reduction feature is used, up to fifty trunk groups maximum can be assigned. The following forms are used to assign the trunk groups. Ž Access Trunk Group Ž APLT Trunk Group • Central Office Trunk Group Ž CPE Trunk Group • Direct Inward Dialing Trunk Group Ž DMI Trunk Group • Foreign Exchange Trunk Group • Personal Central Office Line Groups (PCOLGS) • Release Link Trunk Group • Tandem Trunk Group • Tie Trunk Group Ž Wide Area Telecommunications Service Trunk Group (WATS) The following paragraphs provides a reference source for various trunk-related terms. Refer to this material for additional information when using the system’s trunk group forms or when reading associated trunk group field descriptions. Trunk Characteristics A trunk is named for its transmission characteristics and can be analog or digital depending on the type of signals it carries. One transmission characteristic is signaling. Signaling is the transmission of supervision, address, alerting, or other switching information between switches. 2-26 General A trunk is further classified as one of the following: • 1-way incoming trunk— A local trunk that can be selected (seized) by the far-end connected switch. • 1-way outgoing trunk— A trunk that can be seized by the local switch to call the farend switch. • 2-way trunk —A trunk that can be seized at either end of the connected switches. Transmission of Supervision One of four types of supervision signaling is used in trunks. These four types are: • E & M (Ear & Mouth) supervision—A symmetric signaling scheme used on private network trunks in which dc voltage levels are sent over E and M leads. The E and M leads are separate from the transmission path (T & R leads). E & M signals indicate on-/off-hook states of each end of the connection path. E & M signaling is further divided into types (Type I through V). DIMENSION® PBX systems use only Type I and System 75 and System 85 can use Type I or V. Type I is signaling from the trunk interface to the far-end over the M lead using nominal -48 volts for off-hook and local ground for on-hook. Signaling from the far-end is over the E lead using far-end ground for off-hook and open for on-hook. Type V is signaling in both directions by means of open for on-hook and ground for off-hook. • GS (Ground Start) supervision— A supervisory signaling scheme used on public network trunks in which ground is applied on the Tip (T) lead by the CO, and on the Ring (R) lead by the PBX. For example, the calling PBX on a call to a central office using an outgoing trunk interface seizes the outgoing trunk by placing a ground on the trunk interface R lead. The CO recognizes the trunk seizure as a request for service and grounds the trunk T lead to indicate to the calling PBX that the CO is ready to receive digits. • LS (Loop Start) supervision—A supervisory signaling scheme used between a voice terminal and a PBX in which the voice terminal completes the loop current path. The loop current path is completed with the addition of battery polarity reversal used for answer supervision and a positive/negative 130-V dc signal applied from ground to both tip and ring conductors. • RB (Reverse Battery) supervision—A supervisory technique on 1-way trunks that uses open and closure signals from the originating end and reversals of battery and ground from the terminating end (normally used on direct inward dialing trunks). Transmission of Address With signaling there are three types of transmission of address. Transmission of address is the method of signaling used to represent digits and/or characters for called numbers, calling numbers, etc. The methods of addressing are dial pulse (DP), dual tone multifrequency (DTMF), and multifrequency (MF) addressing. 2-27 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS • DP addressing —A means of signaling that consists of regular momentary interruptions of a direct or alternating current at the sending end in which the number of interruptions corresponds to the value of a digit or character (alternating current is not used by PBXs). The interruptions are usually produced by a rotary telephone dial, or may be produced by a sender in a switching system. Ž DTMF addressing—Signaling arrangements (commonly known as touch-tone) consist of dialing signals of two simultaneous tones. One tone from a low group of four frequencies and the other from a high group of four frequencies correspond to digits, letters, or characters (0 through 9, A through Y, or * and #). One of the tones (1633 Hz) from the high group is a spare. • MF addressing— Signaling arrangements that make use of two frequencies, and only two, out of six to represent ten decimal digits (0 through 9) and five auxiliary signals. MF signals are used for called number addressing, calling number identification, ringback, and coin control. Transmission of Alerting Network trunks operate as automatic, immediate start, dial tone, wink start, or delay dial according to the type of start dial signal (alerting) the switch sends out or expects to receive. The different transmissions of alerting are as follows: • Automatic—The originating switch sends no digits or start dial signal, expecting the terminating switch to complete the call. The call is usually completed by the attendant or other service such as Centralized Attendant Service (CAS). • Immediate start-The originating switch sends digits immediately, without waiting for a start dial signal from the terminating switch. • Dial tone—The terminating switch sends precise dial tone to the originating switch, indicating that the terminating switch is ready to receive digits. Ž Wink start-The terminating switch sends a wink start (momentary off-hook) signal to the originating switch, indicating that the terminating switch is ready to receive digits. • Delay dial—The terminating switch sends a delay dial signal (an off-hook signal followed by an on-hook signal) to the originating switch, indicating that the terminating switch is ready to receive digits. With digital trunks, signaling schemes are basically the same as for analog trunks when establishing a call. Supervisory, addressing, and alerting have been carried over to the digital trunks. These schemes are handled in a variety of ways to indicate particular calling states, such as on-hook, off-hook, ringing, not ringing, etc., by using “A” and “B” bit timed signaling. “A” and “B” bits carry a 0 or 1 depending on the type of trunk, the near-end channel unit type, far-end channel type, trunk condition (open loop, loop closure, reverse battery, etc.), and whether it is transmit or receive signaling. 2-28 General In addition to the preceding, refer to the DS1 Circuit Pack coverage (Chapter 5) for trunkrelated terms associated with DS1 trunk interfaces. Private Network Trunks Priate network trunks are referred to as tie trunks. The tie trunks that interconnect the switches of a private network are “universal” which means that the trunks can be administered with a variety of translation encodes. The originating switch can recognize any start dial signal (precise dial tone, wink start, or delay dial) that the terminating switch sends. If the originating switch does not receive one of these start dial signals, it can be administered to send digits after an administered time-out interval. The time-out interval is the amount of time the originating switch waits before sending digits. Tie trunks are further classified according to the type of signal (analog or digital) they carry. Analog Tie Trunks Analog tie trunks are communications paths that carry voice and voiceband data communication. The term voice implies that sound is transferred into electrical form and transmitted within an approximate voiceband of 300 Hz to 3400 Hz. Voiceband data implies that data is transmitted within the voiceband and requires a conversion resource (modem) at both ends of the connection. The data transmission rate for analog tie trunks depends on the data-handling capability of the modems in the connection. Other factors that affect the data rate are the number of tie trunks in the connection and the technology of any multiplex systems used in the facilities. Generally, for data rates up to 300 bps, a connection can have five tie trunks in tandem. For data rates greater than 300 bps up to 2400 bps, a connection can have up to three tie trunks in tandem. For data rates greater than 2400 bps up to 4800 bps, a connection can have up to two tie trunks in tandem. Analog tie trunks used in unstitched connections can support up to 9600 bps. A special type of private network tie trunk is a Release Link Trunk. The Release Link Trunk (RLT) is used between a central or main location and a branch location to provide Centralized Attendant Service (CAS). It functions as a 1-way outgoing circuit from the branch locations and a 1-way incoming to the main location. RLTs participate in the redirection of incoming calls originally directed to the branch location to attendants at the main location and handle call completion back to the branch location. Another special type of trunk is the Advanced Private Line Termination (APLT) trunk. APLT provides access to and termination from central office based private networks, namely, Common Control Switching Arrangements (CCSA) and Enhanced Private Switched Communications Service (EPSCS). APLT trunks are physically the same as those used for analog tie trunks where the trunk signaling is compatible with EPSCS and CCSA network switches. The outgoing APLT trunk repeats any number of digits to the private network as dialed. APLT trunks can tandem through the PBX from EPSCS network only, whereas CCSA networks require an attendant to complete the call. 2-29 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Digital Tie Trunk (DS1 ) The digital tie trunk is a high-speed and a high-volume trunk interface to T1 carrier. It uses digital signal (DS1 ) on the T1 carrier. By multiplexing twenty-four 64-kbps digital channels onto a single 1.544-Mbps T1 carrier, DS1 offers an economical alternative to the analog tie trunk as well as a high-speed fully digital (without modems) connection between the switches. The maximum per-channel data rate for DS1 is 64 kbps, and it can carry voice, voiceband data, or high-speed data communications. The DS1 tie trunk is also used for Digital Multiplexed Interface (DMI). DMI provides highspeed communications over digital transmission facilities between a host computer and System 75 or System 85. The DMI trunk uses the “A” bit for signaling to provide wink-start dial-repeating into the switch and automatic out or 2-way wink start. Public Network Trunks Public network trunks are classified according to the type of signal (analog or digital) they carry. Public network trunks are used to connect a private network switch to a public network switch (central office). In reference to a central office, the term “local” applies to a switch within the local exchange area. An exchange area has a single uniform set of charges for telephone service and may be served by more than one central office (CO). Within an exchange area, a call between any two points is a local call. Public network trunks also function as “special access” to AT&T Communications (AT&T-C) toll network. AT&T-C provides such services as MEGACOM@ service, MEGACOM 800 service, and ACCUNET® digital service. Analog Trunks Analog public network trunks are as follows: • Central Office (CO) Trunk—A 1-way outgoing, 1-way incoming, or 2-way trunk connecting the switch to a CO within the local exchange area. • Foreign Exchange (FX) Trunk —A 1-way outgoing, 1-way incoming, or 2-way trunk connecting the switch to a CO that is outside the local exchange area. These trunks give a caller direct access to a CO outside the local exchange area without having to use the public network. • Wide Area Telecommunications Service (WATS) Trunk—A 1 -way outgoing or 1 -way incoming trunk connecting the switch to a CO equipped to handle WATS calls. The outgoing trunks allow a customer, for a monthly charge, to place outgoing station-tostation calls to telephones in a defined service area. The service area has one or more geographic areas known as WATS bands. Incoming trunk calls are completed by the attendant or other service. 2-30 • 800 Service Trunk—A 1-way incoming trunk connecting the switch to a CO equipped to handle 800 Service calls (also known as Inward WATS). These trunks allow a customer, for a monthly charge, to receive incoming station-to-station calls from telephones in a defined service area without charge to the caller. • Direct Inward Dialing (DID) Trunk—A 1-way incoming trunk connecting the switch to a local CO. These trunks allow calls from the public network to complete to terminals (stations) assigned to a private network switch without attendant assistance. • Direct Outward Dialing (DOD) Trunk—A 1-way outgoing trunk for outgoing calls connecting the switch to a CO. These trunks allow voice terminal (station) users to place calls to a public network CO directly (without attendant assistance). Digital Trunks The digital public network trunk provides a DS1 interface to the CO over T1 carrier. The DS1 public network trunk provides an interface to CO, FX, WATS, and DID. These trunks provide loop-start and ground start switch CO, FX, and WATS incoming/outgoing type trunks, and reverse battery DID trunks. The DS1 interface also allows the assignment of several trunk types with varying characteristics to the same trunk interface. Therefore, it may also connect the switch to a toll office directly using wink start tie trunks for 2-way access to the toll network. 2-31 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Access Trunk Group Purpose This form is used to assign Access Trunk Groups and Trunk Ports. Access trunks allow the System 75 to communicate with another PBX as a main or tandem switch. This trunk group will not transmit or receive Traveling Class Marks (TCMs). Instructions Make assignments as required for the following fields: Ž Group Number—Enter a number from 1 through 99 that identifies the trunk group. For the Hospitality Parameter Reduction feature, enter a trunk group number from 1 through 50. • Group Type—Enter the type of trunk group, in this case: access. • SMDR Reports— Enter “y” to provide a detailed recording of calls made on all trunks in the trunk group. Allowable entries are “y” or “n.” • Group Name—Enter a unique name that identifies the trunk group. Up to 15 characters can be used. • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects a desired customer restriction. 2-32 Ž TAC—Enter the trunk access code (TAC) that must be dialed to access the trunk. A different TAC must be assigned to each trunk group. This TAC must be entered on the form. Allowable entries are TACs that are compatible with the system Dial Plan. SMDR uses the TAC number to identify the trunk group on the associated SMDR reports. Ž Direction—Identify whether the trunk group is incoming, outgoing, or two-way. If “two-way” or “outgoing” is entered, the Auth Code field may be filled in. • Outgoing Display—Specify whether or not the trunk group name is displayed on outgoing calls. Allowable entries are “y” or “n.” • Data Restriction—Use this field to restrict system features from causing overriding tones on a trunk group. This provides permanent protection. Allowable entries are “y” or “n.” • MIS Measured—Indicate if the System 75 will transmit trunk group data for this trunk group to the Call Management System (CMS). Allowable entries are “y” or “n.” • Dial Access—Indicate if the trunk group can be accessed via a trunk access code. Allowable entries are “y” or “n.” Ž Busy Threshold—Enter the number (0 through 60) of trunk group members that must be busy before the attendant is alerted by the Warning lamp on the Attendant Console. Access Trunk Group • Night Service— Enter the extension number assigned to Night Service. The extension number entered will receive all incoming calls when Night Service is activated. Allowable entries are an extension number, 0 (attendant), or blank. • Queue Length—Enter a number from 0 through 100 that indicates the number of outgoing calls that can be held waiting. A 0 indicates no calls will be held in queue. Enter 0 for DCS trunks. • Incoming Destination—Indicate where incoming calls will terminate. Allowable entries are a remote access extension number, 0 (attendant), or blank. If 0 is entered, the call is treated as a Listed Directory Number (LDN) call. This field must be left blank if the trunk is automatic on the incoming side. Ž Comm Type—Indicate if the trunk is to be used for voice, data, or alternate voicedata calls. Allowable entries are avd, voice, or data. • Auth Code—Enter “y” if an authorization code must be dialed to complete incoming calls on the trunk group; otherwise, enter “n. ” This field is displayed if “two-way” or “outgoing” is entered in the Direction field on the trunk group. Ž Trunk Type (in/out)—Identify the physical type of incoming and outgoing trunks. Allowable entries are listed below. auto/auto delay/auto immed/auto wink/auto auto/delay delay/delay immed/delay wink/delay auto/immed delay/immed immed/immed wink/immed auto/wink delay/wink immed/wink wink/wink • Incoming Rotary Timeout— Enter the timing interval required by the central office that the System 75 is connected to. If the System 75 is connected to a step-by-step office, 18 or more seconds must be used; if the System 75 is not connected to a step-by-step office, 5 or more seconds may be used. The maximum value is 99 seconds. Allowable entries are 5 through 99. • Outgoing Dial Type—Identify the type of pulsing required on an outgoing call. Allowable entries are automatic, tone, or rotary. • Incoming Dial Type— Indicate the type of pulses required on an incoming trunk group. Allowable entries are tone or rotary. • Disconnect Timing (msec)—Enter the time in milliseconds that is required by the central office to idle its facilities after it ‘receives a disconnect signal from the System 75. The time interval must be in increments of 10 (from 140 to 2550 milliseconds). • Digit Treatment— Indicate if the digits entered are to be absorbed or inserted. No entry indicates no digit absorption or insertion is done. See Digits. Allowable entries are absorption or insertion. This field must be left blank for auto/auto type trunks. • Digits—Enter the number of digits to be inserted or the number of digits to be absorbed. This field is used with the Digit Treatment field. No entry indicates no digit absorption or insertion is done. See Digit Treatment. Allowable entries are 1 2-33 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS through 5 or the digit string to be inserted. 2-34 • Used for DCS?—indicate whether or not the trunk will send and receive messages on a DCS Signaling Link. Allowable entries are “y” or “n. ” If “y” is entered, complete the PBX ID field. • PBX lD—identify the remote PBX within the network that the trunk will communicate with on a DCS Signaling Link. Allowable entries are 1 through 63. • ACA Assignment?—Specify whether or not Automatic Circuit Assurance (ACA) measurements will be taken for this trunk group. Allowable entries are “y” or “n. ” If “y” is entered, complete the next three fields. Ž Long Holding Time (hours)—Enter the length in hours that the system will consider as being a long holding time. If the value entered is “0,” the system will not consider long holding calls. Allowable entries are 0 through 10. • Short Holding Time (secs.)—Specify the length in seconds that the system will consider as being a short holding time. If this field is “0,” the system will not consider short holding calls. Allowable entries are 0 through 160. • Short Holding Threshold— Enter the number of times that the system will record a short holding call before an attendant or display-equipped voice terminal user is alerted to the possibility of a faulty trunk. Allowable entries are 0 through 30. Ž Incoming Dial Tone—Indicate whether or not there is an incoming dial tone. Allowable entries are “y” or “n.” Ž Maintenance Tests—Indicate if maintenance tests will be performed on an hourly basis for this trunk group. Allowable entries are “y” or “n. ” • Answer Supervision Timeout— Indicate the amount of time in seconds the system allows before beginning an SMDR record of a call. This interval begins as soon as the outgoing trunk is seized. Allowable entries are 1 through 300 or blank. This time-out accommodates delays in outside stitchings. This time-out does not override network or firmware sent answer supervision. • Suppress # Outpulsing—Enter “y” to indicate end-to-end signaling begins with (and includes) the “#. ” Ž Port-Enter one letter and a 4-digit number. A port number must be assigned for each member in the trunk group. Refer to Port Assignment Record. Allowable entries are one letter and four digits. Ž Name—Enter a unique 7-character name that identifies the member of the trunk group. The name is usually a 7-digit telephone number. If individual trunks are assigned to night service, enter the extension number you want the trunk to be directed to when the system is in the Night Service mode. Trunk names or members starting with an “N” followed by digits will use the digits as the night destination of the individual trunk. This trunk night destination overrides the group night destination entered in the Night Service field. Access Trunk Group • Mode—Specify the mode used on Tie Trunks with TN722A, TN722B, or TN760B circuit packs. Allowable entries are “e&m” (interface), “simplex” (phantomed), or “protected.” Ž Type—Specify the type of trunk used. Allowable entries are “t1 stan” (Type 1 Standard), “t1 comp” (Type 1 Compatible), or “type 5.” • Answer Delay—Specify the length of the answer delay in milliseconds for DS1 or Tie Trunks using the TN722A, TN722B, or TN760B, C, or D circuit packs. Allowable entries are 20 through 5100 in increments of 20. Used to delay the up-link Answer message. This serves three functions: (1) to assure that the answer supervision signal is valid and not a secondary delay-dial or wink-start signal, (2) to bridge over momentary off-hook signals resulting from connections made off-network through certain crossbar switches as the connection is being established, and (3) to delay cut through in release link trunk applications so the central attendant does not miss call progress tones. 2-35 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS TRUNK GROUP Group Number:. ___ Group Type: access Group Name: OUTSIDE CALL Direction: two-way Page 1 of 5 SMDR Reports? y TAC : — COR: — 1 Outgoing Display? n Data Restriction? n MIS Measured? n Dial Access? y Busy Threshold: 6 0 Queue Length: 0 Comm Type: voice Night Service: Incoming Destination: __ Auth Code? n TRUNK PARAMETERS Trunk Type (in/out): Incoming Rotary Timeout: 5 . Outgoing Dial Type: tone Incoming Dial Type: tone Disconnect Timing(msec): 5 0 0 Digits: Digit Treatment: Used for DCS? y PBX ID: — 1 ACA Assignment? n Short Holding Time(secs.): 1 0 Incoming Dial Tone? y Answer Supervision Timeout? __ Long Holding Time(hours): 1 Short Holding Threshold: 15 Maintenance Tests? y Suppress # Outpulsing? n Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: Ž Long Holding Time (hours) Ž Short Holding Time (secs.) • Short Holding Threshold The PBX lD field only appears on this form if y is assigned to the Used for DCS field. 2-36 Access Trunk Group GROUP Port MEMBER Name ASSIGNMENTS Mode Type Page 2 of 5 Answer Delay 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: . GROUP Port MEMBER Name Page 3 ASSIGNMENTS Mode Type Answer of 5 Delay 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: 2-37 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS GROUP Port MEMBER Name ASSIGNMENTS Mode Type Page 4 of 5 Answer Delay 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: 41: 42: 43: 44: 45: GROUP Port 46: 47: 48: 49: 50: 51: 52: 53: 54: 55: 56: 57: 58: 59: 60: 2-38 MEMBER Name ASSIGNMENTS Mode Type Page 5 Answer Delay of 5 APLT Trunk Group APLT Trunk Group Purpose This form is used to assign APLT Trunk Groups and Trunk Ports. APLT Trunk Groups provide access between the System 75 and another PBX or Centrex office. Instructions Make assignments as required for the following fields: • Group Number—Enter a number from 1 through 99 that identifies the trunk group. For the Hospitality Parameter Reduction feature, enter a trunk group number from 1 through 5. • Group Type— Enter the type of trunk group, in this case: aplt. • SMDR Reports— Enter “y” to provide a detailed recording of calls made on all trunks in the trunk group. Allowable entries are “y” or “n. ” • Group Name—Enter a unique name that identifies the trunk group. Up to 15 characters can be used. • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects a desired customer restriction. Ž TAC—Enter the trunk access code (TAC) that must be dialed to access the trunk. A different TAC must be assigned to each trunk group. This TAC must be entered on the form. Allowable entries are TACs that are compatible with the system Dial Plan. SMDR uses the TAC number to identify the trunk group number on the associated SMDR reports. • Direction—identify whether the trunk group is incoming, outgoing, or two-way. If “two-way” or “outgoing” is entered, the Auth Code field may be filled in. Ž Outgoing Display—Specify whether or not the trunk group name is displayed on outgoing calls. Allowable entries are “y” or “n. ” Ž Data Restriction—Use this field to restrict system features from causing overriding tones on a trunk group. This provides permanent protection. Allowable entries are “y” or “n.” Ž MIS Measured—Indicate if the System 75 will transmit trunk group data for this trunk group to the Call Management System (CMS). Allowable entries are “y” or “n.” Ž Dial Access—Indicate if the trunk group can be accessed via a trunk access code. Allowable entries are “y” or “n.” • Busy Threshold—Enter the number (0 through 60) of trunk group members that must be busy before the attendant is alerted by the Warning lamp on the Attendant Console. 2-39 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS • Night Service—Enter the extension number assigned to Night Service. The extension number entered will receive all incoming calls when Night Service is activated. Allowable entries are an extension number, 0 (attendant), or blank. • Queue Length—Enter a number from 0 through 100 that indicates the number of outgoing calls that can be held waiting. A 0 indicates no calls will be held in queue. Ž Internal Alert—Indicate whether or not internal ringing and coverage will be used for incoming calls on this trunk group. Allowable entries are “y” or “n”. • Incoming Destination—Indicate where incoming calls will terminate. Allowable entries are a remote access extension number, 0 (attendant), or blank. If 0 is entered, the call is treated as a Listed Directory Number (LDN) call. This field must be left blank if the trunk is automatic on the incoming side. • Auth Code—Enter “y” if an authorization code must be dialed to access the trunks in a trunk group; otherwise, enter “n. ” This field is displayed if “two-way” or “outgoing” is entered in the Direction field on the trunk group. Ž Trunk Type (in/out)—Identify the physical type of incoming and outgoing trunks. Allowable entries are listed below. auto/auto delay/auto immed/auto wink/auto auto/delay delay/delay immed/delay wink/delay auto/immed delay/immed immed/immed wink/immed auto/wink delay/wink immed/wink wink/wink • Incoming Rotary Timeout (sec)—Enter the timing interval required by the central office that the System 75 is connected to. If the System 75 is connected to a stepby-step office, 18 or more seconds must be used; if the System 75 is not connected to a step-by-step office, 5 or more seconds may be used. The maximum value is 99 seconds. Allowable entries are 5 through 99. • Outgoing Dial Type—Identify the type of pulsing required on an outgoing call. Allowable entries are tone or rotary. Ž Incoming Dial Type—Indicate the type of pulses required on an incoming trunk group. Allowable entries are tone or rotary. Ž Disconnect Timing (msec)—Enter the time in milliseconds that is required by the central office to idle its facilities after it receives a disconnect signal from the System 75. The time interval must be in increments of 10 (from 140 through 2550 milliseconds). 2-40 • ACA Assignment? —Specify whether or not Automatic Circuit Assurance (ACA) measurements will be taken for this trunk group. Allowable entries are “y” or “n. ” If “y” is entered, complete the next three fields. • Long Holding Time (hours)—Enter the length in hours that the system will consider as being a long holding time. If the value entered is “0,” the system will not consider long holding calls. Allowable entries are 0 through 10. APLT Trunk Group • Short Holding Time (secs.)—Specify the length in seconds that the system will consider as being a short holding time. If this field is “0,” the system will not consider short holding calls. Allowable entries are 0 through 160. • Short Holding Threshold—Enter the number of times that the system will record a short holding call before an attendant or display-equipped voice terminal user is alerted to the possibility of a faulty trunk. Allowable entries are 0 through 30. Ž Incoming Dial Tone—Indicate whether or not there is an incoming dial tone. Allowable entries are “y” or “n.” Ž Maintenance Tests—Indicate if maintenance tests will be made on an hourly basis for this trunk group. Allowable entries are “y” or “n.” Ž Answer Supervision Timeout—Indicate the amount of time in seconds the system allows before beginning an SMDR record of a call. This interval begins as soon as the outgoing trunk is seized. Allowable entries are 1 through 300 or blank. This time-out accommodates delays in outside stitchings. This time-out does not override network or firmware sent answer supervision. Ž Suppress # Outpulsing—Enter “y” to indicate end-to-end signaling begins with (and includes) the “#.” Ž Port—Enter one letter and a 4-digit number. A port number must be assigned for each member in the trunk group. Refer to Port Assignment Record. Allowable entries are one letter and four digits. Ž Name—Enter a unique 7-character name that identifies the member of the trunk group. The name is usually a 7-digit telephone number. If individual trunks are assigned to night service, enter the extension number you want the trunk to be directed to when the system is in the Night Service mode. Trunk names or members starting with an “N” followed by digits will use the digits as the night destination of the individual trunk. This trunk night destination overrides the group night destination entered in the Night Service field. • Mode—Specify the mode used on Tie Trunks with TN722A, TN722B, or TN760B circuit packs. Allowable entries are “e&m” (interface), “simplex” (phantomed), or “protected.” • Type—Specify the type of trunk used. Allowable entries are “t1 stan” (Type 1 Standard), “t1 comp” (Type 1 Compatible), or “type 5.” Ž Answer Delay—Specify the length of the answer delay in milliseconds for Tie Trunks using the TN722A, TN722B, or TN760B circuit packs. Allowable entries are 20 through 5100 in increments of 20. Used to delay the up-link Answer message. This serves three functions: (1) to assure that the answer supervision signal is valid and not a secondary delay-dial or wink-start signal, (2) to bridge over momentary off-hook signals resulting from connections made off-network through certain crossbar switches as the connection is being established, and (3) to delay cut through in release link trunk applications so the central attendant does not miss call progress tones. 2-41 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS TRUNK Group Number: — GROUP Group Type: a p l t Group Name: OUTSIDE CALL Direction: Page 1 of 5 SMDR Reports? y COR: — 1 t w o - w a y Outgoing Display? n TAC : — Data Restriction? n MIS Measured? n Dial Access? y Queue Length: —0 B u s y T h r e s h o l d :—6 0 Night Service: ___ I n t e r n a l A l e r t ? n Incoming Destination: ___ Auth Code? n TRUNK PARAMETERS Trunk Type(in/out): Outgoing Dial Type: tone Incoming Rotary Timeout(sec): 5 Incoming Dial Type: tone D i s c o n n e c t T i m i n g ( m s e c ) : 500 ACA Assignment?—n S h o r t H o l d i n g T i m e ( s e c s . )— : 10 Incoming Dial Tone? y Answer Supervision Timeout: ______ L o n g H o l d i n g T i m e ( h o u r s )— : 1 S h o r t H o l d i n g T h r e s h o l d— : 15 Maintenance Tests? y Suppress # Outpulsing? n Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) • Short Holding Time (secs.) Ž Short Holding Threshold 2-42 APLT Trunk Group GROUP MEMBER ASSIGNMENTS Port Name Mode Page 2 of 5 Type Answer Delay 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: GROUP Port MEMBER Name ASSIGNMENTS Mode Page 3 of 5 Type Answer Delay 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: 2-43 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS ● GROUP MEMBER ASSIGNMENTS Port Name Page 4 of 5 Mode Type Answer Delay 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: 41: 42: 43: 44: 45: ● GROUP MEMBER ASSIGNMENTS Port 46: 47: 48: 49: 50: 51: 52: 53: 54: 55: 56: 57: 58: 59: 60: Name Mode Type Page 5 of 5 Answer Delay Central Office Trunk Group Central Office Trunk Group Purpose This form is used to assign Central Office (CO) Trunk Groups and Trunk Ports. CO Trunk Groups connect the System 75 to a local central office. Instructions Make assignments as required for the following fields: • Group Number—Enter a number from 1 through 99 that identifies the trunk group. Allowable entries are 1 through 99. For the Hospitality Parameter Reduction feature, enter a trunk group number from 1 through 50. • Group Type—Identify the type of trunk group, in this case: co. • SMDR Reports-Enter “y” to provide a detailed recording of calls made on all trunks in the trunk group. Allowable entries are “y” or “n. ” • Group Name—Enter a unique name that identifies the trunk group. Up to 15 characters can be used. • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects a desired customer restriction. • TAC—Enter the trunk access code (TAC) that must be dialed to access the trunk. A different TAC must be assigned to each trunk group. This TAC must be entered on the form. Allowable entries are TACs compatible with the system Dial Plan. SMDR uses the TAC number to identify the trunk group number on the associated SMDR reports. • Direction— Identify whether the trunk group is incoming, outgoing, or two-way. If “two-way” or “outgoing” is entered, the Auth Code field may be filled in. • Outgoing Display—Specify whether or not the trunk group name is displayed on outgoing calls. Allowable entries are “y” or “n. ” • Data Restriction— Use this field to restrict system features from causing overriding tones on a trunk group. This provides permanent protection. Allowable entries are “y” or “n.” • MIS Measured—Indicate if the System 75 will transmit trunk group data for this trunk group to the Call Management System (CMS). Allowable entries are “y” or “n.” • Dial Access—Indicate if the trunk group can be accessed via a trunk access code. Allowable entries are “y” or “n.” • Busy Threshold—Enter the number (0 through 60) of trunk group members that must be busy before the attendant is alerted by the Warning lamp on the Attendant Console. 2-45 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS • Night Service— Enter the extension number assigned to Night Service. The extension number entered will receive all incoming calls when Night Service is activated. Allowable entries are an extension number, 0 (attendant), or blank. 2-46 Ž Queue Length—Enter a number from 0 through 100 that indicates the number of outgoing calls that can be held waiting. A 0 indicates no calls will be held in queue. • Abandoned Call Search—Indicate if the trunk group will conduct an Abandoned Call Search (ACS) to identify a ghost call on a ground-start trunk group. Allowable entries are “y” or “n. ” • Incoming Destination— Indicate where incoming calls will terminate. Allowable entries are a remote access extension number, 0 (attendant), blank, regular extension number, announcement, or extension number. If 0 is entered, the call is treated as a Listed Directory Number (LDN) call. This field must be left blank if the trunk is automatic on the incoming side. Ž Comm Type—Indicate if the trunk group is to be used for voice, data, or alternate voice data calls. Allowable entries are avd, voice, or data. AVD means the trunk group can be used for both voice and digital applications. Ž Auth Code—Enter “y” if an authorization code must be dialed to complete incoming calls on the trunk group; otherwise, enter “n.” This field is displayed if “two-way” or “outgoing” is entered in the Direction field on the trunk group. • Digit Absorption List—Enter a list number from 0 through 4 that is required when the trunk group terminates at a step-by-step central office. One list is used for each trunk group that is connected to a step-by-step office. Ž Prefix-1 —Indicate if the prefix 1 is required for area code calls. The prefix 1 distinguishes between area and local office codes. Allowable entries are “y” or “n.” • Restriction—Each CO trunk group may be assigned as toll or code. Toll Restriction restricts callers at specified voice terminals from placing toll calls without attendant assistance. An Allowed Calls List is associated with Toll Restriction. Up to 10 Area codes and/or Central Office codes can be allowed. Code Restriction allows voice terminal users to place calls from authorized extension numbers to specified Central Office numbers, Area codes, and special Service codes. Toll Restriction and Code Restriction cannot be used together in the same trunk group. Leave this field blank for automatic CO trunks. Allowable entries are toll, code, or blank. This field should be left blank for automatic CO trunks. Ž Allowed Calls List—Contains the Central Office codes, Foreign Exchange codes, and Service codes that can be dialed independently of the 0/1 toll restriction. Allowable entries are “y” or “n. ” This field appears if “toll” is entered in the restriction field. Ž Trunk Type—Identify the physical type of trunk. Allowable entries are ground-start, loop-start, auto/immed, auto/wink, auto/delay, and auto/auto. Central Office Trunk Group • Outgoing Dial Type— Identify the type of pulsing required on an outgoing call. Allowable entries are tone, rotary, or automatic. Ž Trunk Termination—Define how the trunk group is terminated. The System 75 trunk group can terminate in a resistance of 600 ohms, or a resistor capacitor (rc) network. Allowable entries are 600ohm or rc; rc is used for long loops and 600ohm is used for short loops. Resistor Capacitor (rc) is the recommended entry. The 600ohm value is necessary for connection to Customer Premises Facility Terminating equipment (short loop) and for voice transmission associated with low frequency return loss requirements. Ž Disconnect Timing (msec)—Enter the time in milliseconds that is required by the central office to idle its facilities after it receives a disconnect signal from the System 75. The time interval must be in increments of 10 (from 140 through 2550 milliseconds). Enter 500 unless the trunk is connected to a step-by-step office. Enter 200 if the trunk is connected to a step-by-step office. • ACA Assignment?—Specify whether or not Automatic Circuit Assurance (ACA) measurements will be taken for this trunk group. Allowable entries are y or n. If “y” is entered, complete the next three fields. • Long Holding Time (hours)—Enter the length in hours that the system will consider as being a long holding time. If “0” is entered, the system will not consider long holding calls. Allowable entries are 0 through 10. • Short Holding Time (secs.)—Specify the length in seconds that the system will consider as being a short holding time. If “0” is entered, the system will not consider short holding calls. Allowable entries are 0 through 160. • Short Holding Threshold—Enter the number of times that the system will record a short holding call before an attendant or display-equipped voice terminal user is alerted to the possibility of a faulty trunk. Allowable entries are 0 through 30. Ž Maintenance Tests—Indicate if maintenance tests will be made on this trunk group. Allowable entries are “y” or “n”. Ž Answer Supervision Timeout—Indicate the amount of time in seconds the system allows before beginning an SMDR record of a call. This interval begins as soon as the outgoing trunk is seized. Allowable entries are 1 through 300 or blank. This time-out accommodates delays in outside stitchings. This time-out does not override network or firmware sent answer supervision. For ground-start or loop-start trunks, the Answer Supervision Timeout field will set the firmware answer supervision time-out. If this field is left blank, the firmware answer supervision time-out will be set to a default time of 10 seconds. • Suppress # Outpulsing— Enter “y” to indicate end-to-end signaling begins with (and includes) the “#.” • Port-Enter one letter and a 4-digit number. A port number must be assigned for each member in the trunk group. Refer to Port Assignment Record. Allowable entries are one letter and four digits. 2-47 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS • Name—Enter a unique 7-character name that identifies the member of the trunk group. The name is usually a 7-digit telephone number. If individual trunks are assigned to night service, enter the extension number you want the trunk to be directed to when the system is in the Night Service mode. Trunk names or members starting with an “N” followed by digits will use the digits as the night destination of the individual trunk. This trunk night destination overrides the group night destination entered in the Night Service field. • Mode—Specify the mode used on the trunk. Allowable entries are “e&m” (interface), “simplex” (phantomed), or “protected.” Ž Type—Specify the type of trunk used. Allowable entries are “t1 stan” (Type 1 Standard), “t1 comp” (Type 1 Compatible), or “type 5.” • Answer Delay—Specify the length of the answer delay in milliseconds. Allowable entries are 20 through 5100 in increments of 20. Used to delay the up-link Answer message. This serves three functions: (1) to assure that the answer supervision signal is valid and not a secondary delay-dial or wink-start signal, (2) to bridge over momentary off-hook signals resulting from connections made off-network through certain crossbar switches as the connection is being established, and (3) to delay cut through in release link trunk applications so the central attendant does not miss call progress tones. 2-48 Central Office Trunk Group Page 1 of 5 TRUNK GROUP Group Number: — SMDR Reports? y Group Type: c o Group Name: OUTSIDE CALL COR: — 1 TAC : — Direction: two-way Outgoing Display? n Data Restriction? n MIS Measured? n Queue Length:— 0 Night Service: ____ Busy Threshold: 6 0 Dial Access? y Abandoned Call Search? n Incoming Destination: _ Auth Code? n Digit Absorption List: _ Comm Type: voice R e s t r i c t i o n : c o d e Allowed Calls List? n Prefix-1? n TRUNK PARAMETERS Trunk Type: Outgoing Dial Type: tone Trunk Termination: rc ACA Assignment? n Short Holding Time(secs.): 1 0 Disconnect Timing(msec): 5 0 0 Long Holding Time(hours): 1 Short Holding Threshold: 1 5 Maintenance Tests? y Answer Supervision Timeout: _ Suppress # Outpulsing? n Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: Ž Long Holding Time (hours) Ž Short Holding Time (secs.) Ž Short Holding Threshold The Allowed Calls List field appears if ’’toll’’ is entered in the Restriction field. 2-49 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS GROUP MEMBER ASSIGNMENTS Port Name Mode Page 2 of 5 Type Answer Delay 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: GROUP MEMBER ASSIGNMENTS Port 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: Name Mode Page 3 of 5 Type Answer Delay Central Office Trunk Group GROUP MEMBER ASSIGNMENTS Port Name Mode Page 4 of 5 Type Answer Delay 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: 41: 42: 43: 44: 45: GROUP MEMBER ASSIGNMENTS Port Name Mode Page 5 of 5 Type Answer Delay 46: 47: 48: 49: 50: 51: 52: 53: 54: 55: 56: 57: 58: 59: 60: 2-51 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS CPE Trunk Group Purpose This form is used to assign CPE Trunk Groups and Trunk Ports. CPE Trunk Groups provide access between the System 75 and customer provided equipment. Instructions Make assignments as required for the following fields: Group Number— Enter a number from 1 through 99 that identifies the trunk group. For the Hospitality Parameter Reduction feature, enter a trunk group number from 1 through 50. • • Group Type—Identify the type of trunk group, in this case: cpe. Ž SMDR Reports—Enter “y” to provide a detailed recording of calls made on all trunks in the trunk group. Allowable entries are “y” or “n. ” • Group Name—Enter a unique name that identifies the trunk group. Up to 15 characters can be used. • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects a desired customer restriction. • TAC—Enter the trunk access code (TAC) that must be dialed to access the trunk. A different TAC must be assigned to each trunk group. This must be entered on the form. Allowable field entries are TACs compatible with the system Dial Plan. SMDR uses the TAC number to identify the trunk group number on the associated SMDR reports. • Outgoing Display—Specify whether or not the trunk group name is displayed on outgoing calls. Allowable entries are “y” or “n. ” • Data Restriction—Use this field to restrict system features from causing overriding tones on a trunk group. This provides permanent protection. Allowable entries are “y” or “n.” • MIS Measured—Indicate if the System 75 will transmit trunk group data for this trunk group to the Call Management System (CMS). Allowable entries are “y” or “n.” • Dial Access—Indicate if the trunk group can be accessed via a trunk access code. Allowable entries are “y” or “n.” • Busy Threshold—Enter the number (0 through 60) of trunk group members that must be busy before the attendant is alerted by the Warning lamp on the Attendant Console. • Queue Length— Enter a number from 0 through 100 which indicates the number of outgoing calls that can be held waiting. A 0 indicates no calls will be held in queue. 2-52 CPE Trunk Group • Disconnect Timing (msec)—Enter the time in milliseconds that is required by the central office to idle its facilities after it receives a disconnect signal from the System 75. The time interval must be in increments of 10 (from 140 through 2500 milliseconds). • End-to-End Signaling—Used to pass control signals to the customer-provided equipment. The timing values for end-to-end signaling range from 60 through 360 milliseconds. This timing should be used with Recorded Telephone Dictation and other applications where the transmitted signals might compete with noise or other voice signals for recognition by the receiving device. Allowable entries are 60 through 360 in increments of 10. • ACA Assignment?—Specify whether or not Automatic Circuit Assurance (ACA) measurements will be taken for this trunk group. Allowable entries are “y” or “n. ” If “y” is entered, complete the next three fields. Ž Long Holding Time (hours)—Enter the length in hours that the system will consider as being a long holding time. If the value entered is “0,” the system will not consider long holding calls. Allowable entries are 0 through 10. • Short Holding Time (secs.)—Specify the length in seconds that the system will consider as being a short holding time. If this field is “0,” the system will not consider short holding calls. Allowable entries are 0 through 160. • Short Holding Threshold— Enter the number of times that the system will record a short holding call before an attendant or display-equipped voice terminal user is alerted to the possibility of a faulty trunk. Allowable entries are 0 through 30. • Maintenance Tests—Indicate if maintenance tests will be made on an hourly basis for this trunk group. Allowable entries are “y” or “n”. Ž Answer Supervision Timeout— Indicate the amount of time in seconds the system allows before beginning an SMDR record of a call. This interval begins as soon as the outgoing trunk is seized. Allowable entries are 1 through 300 or blank. This time-out accommodates delays in outside stitchings. This time-out does not override network or firmware sent answer supervision. • Suppress # Outpulsing—Enter “y” to indicate end-to-end signaling begins with (and includes) the “#.” • Port-Enter one letter and a 4-digit number. A port number must be assigned for each member in the trunk group. Refer to Port Assignment Record. Allowable entries are one letter and four digits. • Name—Enter a unique 7-character name that identifies the member of the trunk group. The name is usually a 7-digit telephone number. If individual trunks are assigned to night service, enter the extension number you want the trunk to be directed to when the system is in the Night Service mode. Trunk names or members starting with an “N” followed by digits will use the digits as the night destination of the individual trunk. This trunk night destination overrides the group night destination entered in the Night Service field. 2-53 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Page 1 of 5 TRUNK GROUP Group Type: Group Number: __ cpe SMDR Reports? y COR: — 1 TAC : __ Outgoing Display? n Data Restriction? _ Group Name: OUTSIDE CALL MIS Measured? n Dial Access? y Busy Threshold:—60 Queue Length: 0 TRUNK PARAMETERS Disconnect End-to-End Timing(msec):500 Signaling:60 ACA Assignment?y 10 Short Holding Time(secs.): — 1 Long Holding Time(hours): — 15 Short Holding Threshold: — Maintenance Tests? y Answer Supervision Timeout: _ Suppress # Outpulsing? n Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: Ž Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold 2-54 CPE Trunk Group GROUP MEMBER ASSIGNMENTS Port Page 2 of 5 Name 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: . GROUP MEMBER ASSIGNMENTS Port Page 3 of 5 Name 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: 2-55 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS GROUP MEMBER Port ASSIGNMENTS Page 4 of 5 ASSIGNMENTS Page 5 of 5 Name 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: 41: 42: 43: 44: 45: GROUP MEMBER Port 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: 41: 42: 43: 44: 45: Name Direct Inward Dialing Trunk Group Direct Inward Dialing Trunk Group Purpose This form is used to assign Direct Inward Dialing (DID) Trunk Groups and Trunk Ports. DID trunks allow an incoming call from the exchange network to reach a specific extension number in the System 75 without attendant help. Instructions Make assignments as required for the following fields: • Group Number—Enter a number from 1 through 99 that identifies the trunk group. For the Hospitality Parameters Reduction feature, enter a trunk group number from 1 through 50. • Group Type—Enter the type of trunk group, in this case: did. • SMDR Reports— Enter ‘‘ y“ to provide a detailed recording of calls made on all trunks in the trunk group. Allowable entries are “y” or “n. ” • Group Name— Enter a unique name that identifies the trunk group. Up to 15 characters can be used. • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects a desired customer restriction. • TAC—Enter the trunk access code (TAC) that must be dialed to access the trunk. A different TAC must be assigned to each trunk group. Allowable entries are TACs compatible with the system Dial Plan. SMDR uses the TAC number to identify the trunk group number on the associated SMDR reports. • MIS Measured—Indicate if the System 75 will transmit trunk group data for this trunk group to the Call Management System (CMS). Allowable entries are “y” or “n.” • Auth Code—Enter “y” if an authorization code must be dialed to complete incoming calls on the trunk group; otherwise, enter “n. ” This field is displayed if “two-way” or “outgoing” is entered in the Direction field on the trunk group. ● ● ● Data Restriction—Use this field to restrict system features from causing overriding tones on a trunk group. This provides permanent protection. Allowable entries are “y” or “n.” Trunk Type—Identify the physical type of trunk. Allowable entries are “immed-start” or “wink-start.” Incoming Rotary Timeout—Enter the timing interval required by the central office that the System 75 is connected to. If the System 75 is connected to a step-by-step office, 18 or more seconds must be used; if the System 75 is not connected to a step-by-step office, 5 or more seconds may be used. The maximum value is 99 seconds. Allowable entries are 5 through 99. 2-57 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS ● Incoming Dial Type— Indicate the type of pulses required on an incoming trunk group. Allowable entries are tone or rotary. • Trunk Termination—Define how the trunk group is terminated. The System 75 trunk group can terminate in a resistance of 600 ohms, or a resistor capacitor (rc) network. Allowable entries are 600ohm or rc. • Disconnect Timing (msec)—Enter the time in milliseconds that is required by the central office to idle its facilities after it receives a disconnect signal from the System 75. The time interval must be in increments of 10 (from 140 through 2550 milliseconds). Enter 500 if the trunk is connected to a step-by-step office. Enter 200 if the trunk is not connected to a step-by-step office. • Digit Treatment— Indicate if the digits entered are to be absorbed or inserted. No entry indicates no digit absorption or insertion is done. See Digits. Allowable entries are absorption or insertion. This field must be left blank for auto/auto type trunks. • Digits—Enter the actual number of digits to be inserted or the number of digits to be absorbed. This field is used with the Digit Treatment field. No entry indicates no digit absorption or insertion is done. See Digit Treatment. Allowable entries are 1 to 5 or the digit string to be inserted. • Expected Digits—Enter the number of digits to be sent from the central office on a call. • ACA Assignment?—Specify if Automatic Circuit Assurance measurements will be taken for this trunk group. Allowable entries are “y” or “n.” If “y” is entered, complete the next three fields. • Long Holding Time (hours)—Enter the length in hours that the system will consider as being a long holding time. If the value entered is “0,” the system will not consider long holding calls. Allowable entries are 0 through 10. • Short Holding Time (secs.)—Specify the length in seconds that the system will consider as being a short holding time. If this field is “0,” the system will not consider short holding calls. Allowable entries are 0 through 160. • Short Holding Threshold—Enter the number of times that the system will record a short holding time call before an attendant or display-equipped voice terminal user is alerted to the possibility of a faulty trunk. Allowable entries are 0 through 30. • Maintenance Tests—Indicate if maintenance tests will be made on an hourly basis for this trunk group. Allowable field entries are “y” or “n.” • 2-58 Answer Supervision Timeout— Indicate the amount of time in seconds the system allows before beginning an SMDR record of a call. This interval begins as soon as the outgoing trunk is seized. Allowable entries are 1 through 300 or blank. This time-out accommodates delays in outside stitchings. This time-out does not override network or firmware sent answer supervision. Direct Inward Dialing Trunk Group • Port-Enter one letter and a 4-digit number. A port number must be assigned for each member in the trunk group. Refer to Port Assignment Record. Allowable entries are one letter and four digits. • Name—Enter a unique 7-character name that identifies the member of the trunk group. The name is usually a 7-digit telephone number. 2-59 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS TRUNK GROUP Page 1 of 5 did Group Type: Group Number: COR: Group Name: OUTSIDE CALL TAC : 1 Auth Code: n MIS Measured: n SMDR Reports? y Data Restriction? n TRUNK PARAMETERS Trunk Type: _____ Incoming Rotary Timeout: 5 Incoming Dial Type: tone Trunk Termination: rc Disconnect Timing(msec): 5 0 0 Digits: _____ Digit Treatment: Expected Digits: ACA Assignment? Short Holding y Time(secs.): 1 0 Long Holding Time(hours): 1 Short Holding Threshold: 1 5 Maintenance Tests? y Answer Supervision Timeout: Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) Ž Short Holding Time (secs.) Ž Short Holding Threshold 2-60 Direct Inward Dialing Trunk Group GROUP MEMBER ASSIGNMENTS Port Page 2 of 5 Name 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: GROUP MEMBER ASSIGNMENTS Port Page 3 of 5 Name 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: 2-61 CHAPTER 2. ARS AND TRUNKS-INSTRUCTIONS AND FORMS GROUP MEMBER ASSIGNMENTS Port Page 4 of 5 Name 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: 41: 42: 43: 44: 45: GROUP MEMBER ASSIGNMENTS Port 46: 47: 48: 49: 50: 51: 52: 53: 54: 55: 56: 57: 58: 59: 60: Name Page 5 of 5 Digital Multiplexed Interface (DMI) Trunk Group Digital Multiplexed Interface (DMI) Trunk Group Purpose This form is used to assign DMI Trunk Groups and Trunk Ports. DMI trunks allow communications to and/or from the System 75 using DMI protocol. Instructions Make assignments as required for the following fields: • Group Number—Enter a number from 1 through 99 that identifies the trunk group. For the Hospitality Parameter Reduction feature, enter a trunk group number from 1 through 50. • Group Type—Enter the type of trunk group, in this case: dmi. • SMDR Reports—Enter “y” to provide a detailed recording of calls made on all trunks in the trunk group. Allowable entries are “y” or “n. ” • Group Name— Enter a unique name that identifies the trunk group. Up to 15 characters can be used. • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects a desired customer restriction. • TAC—Enter the trunk access code (TAC) that must be dialed to access the trunk. A different TAC must be assigned to each trunk group. Allowable entries are trunk codes. SMDR uses the TAC number to identify the trunk group number on the associated SMDR reports. • Direction—Specify if the trunk group is incoming, outgoing, or two-way. If “twoway” or “outgoing” is entered, the Auth Code field may be filled in. Ž Outgoing Display—Specify whether or not the trunk group name is displayed on outgoing calls. Allowable entries are “y” or “n. ” • MIS Measured—Indicate if the System 75 will transmit trunk group data for this trunk group to the Call Management System (CMS). Allowable entries are “y” or “n.” • Dial Access—Indicate if the trunk group can be accessed via a trunk access code. Allowable entries are “y” or “n.” • Busy Threshold—Enter the number (0 through 60) of trunk group members that must be busy before the attendant is alerted by the Warning lamp on the Attendant Console. • Night Service— Enter the extension number assigned to Night Service. The extension number entered will receive all incoming calls when Night Service is activated. Allowable entries are an extension number, 0 (attendant), or blank. 2-63 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS • Queue Length—Enter a number from 0 through 100 that indicates the number of outgoing calls that can be held waiting. A “0” indicates no calls will be held in queue. • Auth Code—Enter “y” if an authorization code must be dialed to complete incoming calls on the trunk group; otherwise, enter “n. ” This field is displayed if “two-way” or “outgoing” is entered in the Direction field on the trunk group. Ž Incoming Destination—Indicate where incoming calls will terminate. Allowable entries are a remote access extension number, 0 (attendant), or blank. If 0 is entered, the call is treated as a Listed Directory Number (LDN) call. This field must be left blank if the trunk is automatic on the incoming side. Ž Trunk Type (in/out)—Identify the physical type of incoming and outgoing trunks. Allowable entries are listed below. auto/auto delay/auto immed/auto wink/auto 2-64 auto/delay delay/delay immed/delay wink/delay auto/immed delay/immed immed/immed wink/immed auto/wink delay/wink immed/wink wink/wink • Incoming Rotary Timeout— Enter the timing interval required by the central office that the System 75 is connected to. If the System 75 is connected to a step-by-step office, 18 or more seconds must be used; if the System 75 is not connected to a step-by-step office, 5 or more seconds may be used. The maximum value is 99 seconds. Allowable entries are 5 through 99. • Outgoing Dial Type—Identify the type of pulsing required on an outgoing call. Allowable entries are tone or rotary. Ž Incoming Dial Type—Indicate the type of pulses required on an incoming trunk group. Allowable entries are tone or rotary. • Disconnect Timing (msec)—Enter the time in milliseconds that is required by the central office to idle its facilities after it receives a disconnect signal from the System 75. The time interval must be in increments of 10 (from 140 through 2550 milliseconds). • Digit Treatment— Indicate if the digits entered are to be absorbed or inserted. No entry indicates no digit absorption or insertion is done. See Digits. Allowable entries are absorption or insertion. This field must be left blank for auto/auto type trunks. • Digits—Enter the number of digits to be inserted or the number of digits to be absorbed. This field is used with the Digit Treatment field. No entry indicates no digit absorption or insertion is done. See Digit Treatment. Allowable entries are 1 through 5 or the digit string to be inserted. Ž ACA Assignment?—Specify whether or not Automatic Circuit Assurance (ACA) measurements will be taken for this trunk group. Allowable entries are “y or n.” If “y” is entered, complete the next three fields. Digital Multiplexed Interface (DMI) Trunk Group • Long Holding Time (hours)—Enter the length in hours that the system will consider as being a long holding time. If the value entered is “0,” the system will not consider long holding calls. Allowable entries are 0 through 10. Ž Short Holding Time (secs.)—Specify the length in seconds that the system will consider as being a short holding time. If this field is “0,” the system will not consider short holding calls. Allowable entries are 0 through 160. • Short Holding Threshold—Enter the number of times that the system will record a short holding time call before an attendant or display-equipped voice terminal user is alerted to the possibility of a faulty trunk. Allowable entries are 0 through 30. • Baud Rate—Enter the bit rate to be used for the pooled modems in the DMI feature. Allowable entries are 300, 1200, 2400, 4800, 9600, or 19200. • Synchronization—Specify if DMI will use synchronous or asynchronous communications. Allowable entries are sync or async. • Duplex—Enter “full” or “half” duplex for the DMI feature, • Incoming Dial Tone— Indicate whether or not there is an incoming dial tone. Allowable entries are “y” or “n.” • Maintenance Tests—Indicate if maintenance tests will be made on this trunk group. Allowable entries are “y” or “n.” • Answer Supervision Tlmeout— Indicate the amount of time in seconds the system allows before beginning an SMDR record of a call. This interval begins as soon as the outgoing trunk is seized. Allowable entries are 1 through 300 or blank. This time-out accommodates delays in outside stitchings. This time-out does not override network or firmware sent answer supervision. • Suppress # Outpulsing —Enter “y” to indicate end-to-end signaling begins with (and includes) the “#. ” • Port-Enter one letter and a 4-digit number. A port number must be assigned for each member in the trunk group. Refer to Port Assignment Record. Allowable entries are one letter and four digits. • Name—Enter a unique 7-character name that identifies the member of the trunk group. The name is usually a 7-digit telephone number. If individual trunks are assigned to night service, enter the extension number you want the trunk to be directed to when the system is in the Night Service mode. Trunk names or members starting with an “N” followed by digits will use the digits as the night destination of the individual trunk. This trunk night destination overrides the group night destination entered in the Night Service field. • Mode—Specify the mode used on Tie Trunks with TN722B circuit pack. Allowable entries are “e&m” (interface), “simplex” (phantomed), or “protected.” 2-65 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS 2-66 • Type—Specify the type of trunk used. Allowable entries are “t1 stan” (Type 1 Standard), “t1 comp” (Type 1 Compatible), or “type 5.” • Answer Delay—Specify the length of the answer delay in milliseconds for DS1 or Tie Trunks using the TN722B circuit pack. Allowable entries are 20 through 5100 in increments of 20. Used to delay the up-link Answer message. This serves three functions: (1) to assure that the answer supervision signal is valid and not a secondary delay-dial or wink-start signal, (2) to bridge over momentary off-hook signals resulting from connections made off-network through certain crossbar switches as the connection is being established, and (3) to delay cut through in release link trunk applications so the central attendant does not miss call progress tones. Digital Multiplexed Interface (DMI) Trunk Group TRUNK GROUP Group Number: Group Type: dmi Group Name: OUTSIDE CALL Direction: Page 1 of 5 SMDR Reports? y COR: — 1 TAC : — two-way Outgoing Display? n MIS Measured? n Dial Access? y Busy Threshold: 60 — Queue Length: — 0 Night Service: Auth Code? n I n c o m i n g D e s t i n a t i o n : 0 TRUNK PARAMETERS Trunk Type(in/out): Incoming Rotary Timeout: — 5 Outgoing Dial Type: tone Incoming Dial Type: t o n e Disconnect Timing(msec): 5 0 0 Digit Treatment: Digits: ACA Assignment? y Short Holding Time(secs.): Long Holding Time(hours): — 1 10 Baud Rate: 1 2 0 0 Short Holding Threshold: — 15 Synchronization: async Incoming Dial Tone? y Answer Supervision Timeout: _ Duplex: f u l l Maintenance Tests? y Suppress # Outpulsing? n Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold 2-67 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS GROUP MEMBER ASSIGNMENTS Port Name Mode Page 2 of 5 Type Answer Delay 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: Page 3 of 5 GROUP MEMBER ASSIGNMENTS Port 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: 2-68 Name Mode Type Answer Delay Digital Multiplexed Interface (DMI) Trunk Group GROUP MEMBER ASSIGNMENTS Port Name Mode Page 4 of 5 Type Answer Delay 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: 41: 42: 43: 44: 45: GROUP MEMBER ASSIGNMENTS Port 46: 47: 48: 49: 50: 51: 52: 53: 54: 55: 56: 57: 58: 59: 60: . Name Mode Page 5 of 5 Type Answer Delay CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Foreign Exchange Trunk Group Purpose This form is used to assign Foreign Exchange (FX) Trunk Groups and Trunk Ports. The FX Trunk Group connects the System 75 to a distant central office. Instructions Make assignments as required for the following fields: 2-70 • Group Number—Enter a number from 1 through 99 that identifies the trunk group. For the Hospitality Parameter Reduction feature, enter a trunk group number from 1 through 50. • Group Type—Enter the type of trunk group, in this case: fx. • SMDR Reports—Enter “y” to provide a detailed recording of calls made on all trunks in the trunk group. Allowable entries are “y” or “n. ” Ž Group Name—Enter a unique name that identifies the trunk group. Up to 15 characters can be used. • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects a desired customer restriction. Ž TAC—Enter the trunk access code (TAC) that must be dialed to access the trunk. A different TAC must be assigned to each trunk group. Allowable entries are TACs compatible with the system Dial Plan. SMDR uses the TAC number to identify the trunk group number on the associated SMDR reports. Ž Direction—Identify whether the trunk group is incoming, outgoing, or two-way. If “two-way” or “outgoing” is entered, the Auth Code field may be filled in. Ž Outgoing Display—Specify whether or not the trunk group name is displayed on outgoing calls. Allowable entries are “y” or “n. ” • Data Restriction—Use this field to restrict system features from causing overriding tones on a trunk group. This provides permanent protection. Allowable entries are “y” or “n.” • MIS Measured—Indicate if the System 75 will transmit trunk group data for this trunk group to the Call Management System (CMS). Allowable entries are “y” or “n.” Ž Dial Access—Indicate if the trunk group can be accessed via a trunk access code. Allowable entries are “y” or “n.” • Busy Threshold—Enter the number (0 through 60) of trunk group members that must be busy before the attendant is alerted by the Warning lamp on the Attendant Console. Foreign Exchange Trunk Group Ž Night Service—Enter the extension number assigned to Night Service. The extension number entered will receive all incoming calls when Night Service is activated. Allowable entries are an extension number, 0 (attendant), or blank. • Queue Length— Enter a number from 0 through 100 which indicates the number of outgoing calls that can be held waiting. A 0 indicates no calls will be held in queue. • Abandoned Call Search—Indicate if the trunk group will conduct an Abandoned Call Search (ACS) to identify a ghost call on a ground-start trunk group. Allowable entries are “y” or “n.” • Incoming Destination—Indicate where incoming calls will terminate. Allowable entries are a remote access extension number, 0 (attendant), blank, or announcement extension. If 0 is entered, the call is treated as a Listed Directory Number (LDN) call. This field must be left blank if the trunk is automatic on the incoming side. • Comm Type—indicate if the trunk to be used is for voice, data, or alternate voicedata calls. Allowable entries are avd, voice, or data. • Auth Code—Enter “y” if an authorization code must be dialed to complete incoming calls on the trunk group; otherwise, enter “n. ” This field is displayed if “two-way” or “outgoing” is entered in the Direction field on the trunk group. Ž Digit Absorption List—Enter a list number from 0 through 4 that is required when the trunk group terminates at a step-by-step central office. One list is used for each trunk group that is connected to a step-by-step office. • Prefix-1—Indicate if the prefix 1 is required for area code calls. The prefix 1 distinguishes between area and local office codes. Allowable entries are “y” or “n.” • Restriction—Each FX trunk group must be assigned as toll or code. Toil Restriction restricts callers at specified voice terminals from placing toll calls without attendant assistance. An allowed calls list is associated with Toll Restriction. Up to ten Area Codes and/or Central Office Codes can be allowed. Code Restriction allows voice terminal users to place calls from authorized extension numbers to specified Central Office numbers, Area Codes, and special Service Codes. Toll Restriction and Code Restriction cannot be used together in the same trunk group. Allowable entries are toll, code, or blank. • Allowed Calls List—Contains the Central Office codes, Foreign Exchange codes, and Service codes that can be dialed independently of the 0/1 toll restriction. Allowable entries are “y” or “n. ” • Trunk Type—Identify the physical type of trunk. Allowable entries are ground-start, loop-start, auto/immed, auto/wink, auto/delay, and auto/auto. • Outgoing Dial Type—Identify the type of pulsing required on an outgoing call. Allowable entries are tone, rotary, or automatic. 2-71 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS • Trunk Termination—Define how the trunk group is terminated. The System 75 trunk group can terminate in a resistance of 600 ohms, or a resistor capacitor (rc) network. Allowable entries are 600ohm or rc. Resistor Capacitor (rc) is the recommended entry. The 600ohm value is necessary for connection to Customer Premises Facility Terminating equipment (short loop) and for voice transmission associated with low frequency return loss requirements. • Disconnect Timing (msec)—Enter the time in milliseconds that is required by the central office to idle its facilities after it receives a disconnect signal from the System 75. The time interval must be in increments of 10 (from 140 through 2550 milliseconds). Ž ACA Assignment?—Specify whether or not Automatic Circuit Assurance (ACA) measurements will be taken for this trunk group. Allowable entries are “y” or “n.” If “y” is entered, complete the next three fields. Ž Long Holding Time (hours)—Enter the length in hours that the system will consider as being a long holding time. If the value entered is “0,” the system will not consider long holding calls. Allowable entries are 0 through 10. Ž Short Holding Time (secs.)—Specify the length in seconds that the system will consider as being a short holding time. If this field is “0,” the system will not consider short holding calls. Allowable entries are 0 through 160. Ž Short Holding Threshold—Enter the number of times that the system will record a short holding time call before an attendant or display-equipped voice terminal user is alerted to the possibility of a faulty trunk. Allowable entries are 0 through 30. • Maintenance Tests—Indicate if maintenance tests will be made on this trunk group. Allowable entries are “y” or “n.” • Answer Supervision Timeout—Indicate the amount of time in seconds the system allows before beginning an SMDR record of a call. This interval begins as soon as the outgoing trunk is seized. Allowable entries are 1 through 300 or blank. This time-out accommodates delays in outside stitchings. This time-out does not override network or firmware sent answer supervision. For ground-start or loop-start trunks, the Answer Supervision Timeout field will set the firmware answer supervision time-out. If this field is left blank, the firmware answer supervision time-out will be set to a default time of 10 seconds. Ž Suppress # Outpulsing—Enter “y” to indicate end-to-end signaling begins with (and includes) the “#.” • Port—Enter one letter and a 4-digit number. A port number must be assigned for each member in the trunk group. Refer to Port Assignment Record. Allowable entries are one letter and four digits. • 2-72 Name—Enter a unique 7-character name that identifies the member of the trunk group. The name is usually a 7-digit telephone number. If individual trunks are assigned to night service, enter the extension number you want the trunk to be directed to when the system is in the Night Service mode. Trunk names or members Foreign Exchange Trunk Group starting with an “N” followed by digits will use the digits as the night destination of the individual trunk. This trunk night destination overrides the group night destination entered in the Night Service field. • Mode—Specify the mode used on the trunk. Allowable entries are “e&m” (interface), “simplex” (phantomed), or “protected.” • Type—Specify the type of trunk used. Allowable entries are “t1 stan” (Type 1 Standard), “t1 comp” (Type 1 Compatible), or “type 5.” • Answer Delay—Specify the length of the answer in milliseconds. Allowable entries are 20 through 5100 in increments of 20 or leave blank. Used to delay the up-link Answer message. This serves three functions: (1) to assure that the answer supervision signal is valid and not a secondary delay-dial or wink-start signal, (2) to bridge over momentary off-hook signals resulting from connections made off-network through certain crossbar switches as the connection is being established, and (3) to delay cut through in release link trunk applications so the central attendant does not miss call progress tones. 2-73 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS TRUNK GROUP Group Number: — SMDR Reports? y Group Type: fx Group Name: OUTSIDE CALL Direction: Page 1 of 5 COR: — 1 TAC : ___ Data Restriction? n— two-way Outgoing Display? n MIS Measured? n Dial Access? y Queue Length: — 0 Night Service: ____ Busy Threshold: 60 — Abandoned Call Search? n Incoming Destination: 0 Comm Type: voice Prefix-1? n Digit Absorption List: _ Auth Code? n Restriction: code Allowed Calls List: n TRUNK PARAMETERS Trunk Type: Outgoing Dial Type: tone Trunk Termination: rc ACA Assignment? n Short Holding Time(secs.): 10 — Disconnect Timing(msec): 500 Long Holding Time(hours): — 1 Short Holding Threshold: 15 — Maintenance Tests? ___ Answer Supervision Timeout: _ Suppress # Outpulsing? n Implementation Notes: The following fields only appear on this form if y is assigned to the ACA Assignment field: ● Long Holding Time (hours) ● Short Holding Time (secs.) ● Short Holding Threshold The Allowed Calls List field appears if “toll’’ is entered in the Restriction field. 2-74 Foreign Exchange Trunk Group Page 2 of 5 GROUP MEMBER ASSIGNMENTS Port Name Mode Type Answer Delay 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: . Page 3 of 5 GROUP MEMBER ASSIGNMENTS Port Name Mode Type Answer Delay 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: Implementation Note: Mode, Type, and Answer Delay appear if auto/axxxx is entered in the Trunk Type field. 2-75 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS GROUP MEMBER ASSIGNMENTS Port Name Mode Page 4 of 5 Type Answer Delay 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: 41: 42: 43: 44: 45: GROUP MEMBER ASSIGNMENTS Port 46: 47: 48: 49: 50: 51: 52: 53: 54: 55: 56: 57: 58: 59: 60: 2-76 Name Mode Page 5 of 5 Type Answer Delay Personal Central Office Line Groups (PCOLGS) Personal Central Office Line Groups (PCOLGS) Purpose These forms are used to implement the three different types of Personal Central Office Line Groups (PCOLGs) which can be a CO, FX, or WATS. A blank form is provided for each type of PCOLG. Up to 40 PCOLGs can be implemented. Instructions Make assignments as required for the following fields: Ž Group Number—Enter a number from 1 through 40 to identify the PCOLG, • Group Type—Enter the type of PCOLG, as follows: Ž Central Office (co) Ž Foreign Exchange (fx) • Wide Area Telecommunications Service (wats) • SMDR Reports—Enter “y” to provide a detailed recording of calls made on the PCOLG. Allowable entries are “y” or “n.” Ž Group Name—Enter a unique name that identifies the PCOLG. Up to 15 characters can be used (all forms). Ž Coverage Path—Enter the number of the Call Coverage Path (1 through 400) used to redirect the incoming calls to this PCOLG. • TAC—Enter the trunk access code (TAC) that must be dialed to access the PCOLG. SMDR uses the TAC number to identify the trunk group number on the associated SMDR reports. • Security Code—Enter a 4-digit security code used for the AP Demand Print messages. This field may be left blank. • Outgoing Display—Enter “y” to display the PCOLG name on outgoing calls. This applies to voice terminals that have a display. Allowable entries are “y” or “n. ” • Data Restriction—Use this field to restrict system features from causing overriding tones on a PCOLG. This provides permanent protection. Allowable entries are “y” or “n. ” Ž Trunk Type (in/out)—Identify the type of PCOLG as ground-start or loop-start. • Trunk Direction— Identify the type of PCOLG. Allowable entries are incoming, outgoing, two-way for co and fx, or incoming or outgoing two-way only for WATS. 2-77 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS • Trunk Port—Enter one letter and a 4-digit number. A port number must be assigned for each member in the trunk group. (Refer to Port Assignment Record.) Ž Disconnect Timing (msec)—Enter the time in milliseconds that is required by the central office to idle its facilities after it receives a disconnect signal from the System 75. The time interval must be in increments of 10 (from 140 through 2550 milliseconds). • Trunk Name—Enter a 7-character name that identifies the PCOLG. • Trunk Termination—Define how the PCOLG is terminated. The PCOLG can terminate in a resistance of 600 ohms, or a resistor capacitor (rc) network. The rc network is used to match long loops; 600 ohm is used to match short loops. Allowable entries are 600ohm or rc. Resistor Capacitor (rc) is the recommended entry. The 600ohm value is necessary for connection to Customer Premises Facility Terminating equipment (short loop) and for voice transmission associated with low frequency return loss requirements. 2-78 • Outgoing Dial Type—Identify the type of pulsing required on an outgoing call. Allowable entries are tone, rotary, or automatic. • Prefix-1—Indicate if the prefix 1 is required for area code calls. Enter “y” if local central office resembles an area code. Allowable entries are “y” or “n.” This field only appears if Group Type is “co” or “fx.” Ž Ext—Make no entry in this field. This is the extension number of the voice terminal users assigned as members. The extension number is automatically assigned when a given station is assigned a PCOLG button. • Name—Make no entry in this field. This is the name assigned to this extension number. The system automatically assigns a name when a given station is assigned a PCOLG button. Personal Central Office Line Groups (PCOLGS) Page 1 of 1 PERSONAL CO LINE GROUP Group Type: co Group Number: — Coverage Path: — TAC: — Outgoing Display? n Data Restriction? n Group Name: Outside-Call Security Code: ___ SMDR Reports? y TRUNK PARAMETERS Trunk Type (in/out): Trunk Port: ____ Trunk Direction: two-way Disconnect Timing(msec): 500 Trunk Termination: rc Trunk Name: Outgoing Dial Type: tone Prefix-1? n ASSIGNED MEMBERS ( Stations with a button for this PCOL Group ) Ext Ext Name 1: 3: 2: 4: Name Implementation Note: The field “Prefix-1” does not appear if wats is entered in “Group Type.” 2-79 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Release Link Trunk Group Purpose This form is used to assign Release Link Trunk (RLT) Groups and Trunk Ports. This trunk group is used to implement the Centralized Attendant Service (CAS). Instructions Make assignments as required for the following fields: • Group Number—Enter a number from 1 through 99 that identifies the trunk group. For the Hospitality Parameter Reduction feature, enter a trunk group number from 1 through 50. • Group Type—Identify the type of trunk group, in this case: rlt. • SMDR Reports—Enter “y” to provide a detailed recording of calls made on all trunks in the trunk group. Allowable entries are “y” or “n. ” • Group Name—Enter a unique name that identifies the trunk group. Up to 15 characters can be used. Ž COR—Enter a class of restriction (COR) number from 0 through 63 that reflects a desired customer restriction. Ž TAC—Enter the trunk access code (TAC) that must be dialed to access the trunk. A different TAC must be assigned to each trunk group. Allowable entries are TACs compatible with the system Dial Plan. SMDR uses the TAC number to identify the trunk group number on the associated SMDR reports. Ž Direction—Identify whether the trunk group is incoming or outgoing. If outgoing is entered, the Auth Code field may be filled in. Enter “outgoing” if a branch PBX or enter “incoming” if a main PBX. • Outgoing Display—Specify whether or not the trunk group name is displayed on outgoing calls. Allowable entries are “y” or “n.” • Data Restriction—Use this field to restrict system features from causing overriding tones on a trunk group. This provides permanent protection. Allowable entries are “y” or “n.” • MIS Measured—Indicate if the System 75 will transmit trunk group data for this trunk group to the Call Management System (CMS). Allowable entries are “y” or “n.” Ž Busy Threshold—Enter the number (0 through 60) of trunk group members that must be busy before the attendant is alerted by the warning lamp on the Attendant Console. 2-80 Release Link Trunk Group • Queue Length—Enter a number from 0 through 100 that indicates the number of outgoing calls that can be held waiting. A 0 indicates no calls will be held in queue. The suggested queue length is 1 for CAS backup. Enter 0 if used for DCS. Ž Auth Code—Enter “y” if an authorization code must be dialed to complete incoming calls on the trunk group; otherwise, enter “n. ” • Trunk Type—Identify the physical type of trunk. The RLT in a CAS-Branch should be assigned immed/auto if the Main is a System 85 or DIMENSION® PBX with FP-8 feature package. If the Main is not AT&T equipment, translations must be set up in the System 75 to match what the Main RLTs provide. If the distant end is another System 75, both systems should be translated as delay/delay and normally tone signaling in and out. If the System 75 is replacing another switch, the System 75 translations should match the existing setup. Allowable entries are listed below. auto/auto delay/auto immed/auto wink/auto auto/delay delay/delay immed/delay wink/delay auto/immed delay/immed immed/immed wink/immed auto/wink delay/wink immed/wink wink/wink Ž Incoming Rotary Timeout (sec)—Enter the timing interval required by the central office that the System 75 is connected to. If the System 75 is connected to a stepby-step office, 18 or more seconds must be used; if the System 75 is not connected to a step-by-step office, 5 or more seconds may be used. The maximum value is 99 seconds. Allowable entries are 5 through 99. Ž Outgoing Dial Type—Identify the type of pulsing required on an outgoing call. Allowable entries are tone or rotary. • Incoming Dial Type—Indicate the type of pulses required on an incoming trunk group. Allowable entries are tone or rotary. • Used for DCS?—indicate whether or not the trunk will send and receive messages on a DCS signaling link. Allowable entries are “y” or “n.” • PBX lD—Identify the PBX within the network that the trunk will communicate with on a DCS signaling link. Allowable entries are 1 through 63. • ACA Assignment?— Specify whether or not Automatic Circuit Assurance (ACA) measurements will be taken for this trunk group. Allowable entries are “ y“ or “n. ” If “y” is entered, complete the next three fields. Ž Long Holding Time (hours)—Enter the length in hours that the system will consider as being a long holding time. If the value entered is “0,” the system will not consider long holding calls. Allowable entries are 0 to 10. Ž Short Holding Time (secs.)—Specify the length in seconds that the system will consider as being a short holding time. If this field is “0,” the system will not consider short holding calls. Allowable entries are 0 through 160. 2-81 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS • Short Holding Threshold— Enter the number of times that the system will record a short holding time call before an attendant or display-equipped voice terminal user is alerted to the possibility of a faulty trunk. Allowable entries are 0 through 30. Ž Incoming Dial Tone—Indicate whether or not there is an incoming dial tone. Allowable entries are “y” or “n.” Ž Maintenance Tests—Indicate if maintenance tests will be made on this trunk group. Allowable entries are “y” or “n.” • Answer Supervision Timeout— Indicate the amount of time in seconds the system allows before beginning an SMDR record of a call. This interval begins as soon as the outgoing trunk is seized. Allowable entries are 1 through 300 or blank. This time-out accommodates delays in outside stitchings. This time-out does not override network or firmware sent answer supervision. Ž Suppress # Outpulsing—Enter “y” to indicate end-to-end siqnaling begins with (and includes) the “#. ” Ž Port-Enter one letter and a 4-digit number. A port number must be assigned for each member in the trunk group. Refer to Port Assignment Record. Allowable entries are one letter and four digits. • Name—Enter a unique 7-character name that identifies the member of the trunk group. The name is usually a 7-digit telephone number. If individual trunks are assigned to night service, enter the extension number you want the trunk to be directed to when the system is in the Night Service mode. Trunk names or members starting with an “N” followed by digits will use the digits as the night destination of the individual trunk. This trunk night destination overrides the group night destination entered in the Night Service field. • Mode—Specify the mode used on Tie Trunks with TN722A, TN722B, or TN760B circuit packs. Allowable entries are “e&m” (interface), “simplex” (phantomed), or “protected.” • Type—Specify the type of DS1 used. Allowable entries are “t1 stan” (Type 1 Standard), “t1 comp” (Type 1 Compatible), or “type 5.” • Answer Delay—Specify the length of the answer delay in milliseconds for DS1 or Tie Trunks using the TN722A, TN722B, or TN760B, C, or D circuit packs. Allowable entries are 20 to 5100 in increments of 20. This field cannot be left blank. Enter 320 as the desired range. Used to delay the up-link Answer message. This serves three functions: (1) to assure that the answer supervision signal is valid and not a secondary delay-dial or wink-start signal, (2) to bridge over momentary off-hook signals resulting from connections made off-network through certain crossbar switches as the connection is being established, and (3) to delay cut through in release link trunk applications so the central attendant does not miss call progress tones. 2-82 Release Link Trunk Group TRUNK GROUP Group Number: — Group Type: rlt Group Name: OUTSIDE CALL Direction: Page 1 of 5 SMDR Reports? y COR: — 1 Outgoing Display? n TAC : — Data Restriction? n MIS Measured?—n Busy Threshold: — 60 Queue Length: —0 Auth Code? n TRUNK PARAMETERS Trunk Type: Outgoing Dial Type: tone Used for DCS? n Incoming Rotary Timeout (sec): 5 Incoming Dial Type: tone PBX ID: — 1 ACA Assignment? n Short Holding Time(secs.):— 10 Incoming Dial Tone? y Answer Supervision Timeout: ___ Long Holding Time(hours):— 1 Short Holding Threshold:— 15 Maintenance Tests? y Suppress # Outpulsing? n Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: Ž Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold The PBX ID field only appears on this form if y is assigned to the Used for DCS field. 2-83 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS GROUP MEMBER ASSIGNMENTS Port Name Mode Page 2 of 5 Type Answer Delay 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: Page 3 of 5 GROUP MEMBER ASSIGNMENTS Port 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: 2-84 Name Mode Type Answer Delay Release Link Trunk Group GROUP MEMBER ASSIGNMENTS Port Name Mode Page 4 of 5 Type Answer Delay 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: 41: 42: 43: 44: 45: GROUP MEMBER ASSIGNMENTS Port Name Mode Page 5 of 5 Type Answer Delay 46: 47: 48: 49: 50: 51: 52: 53: 54: 55: 56: 57: 58: 59: 60: 2-85 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Tandem Trunk Group Purpose This form is used to assign Tandem Trunk Groups and Trunk Ports. A tandem trunk group allows the System 75 to communicate with another PBX switch. The trunk group will transmit and receive Traveling Class Marks (TCMs) and outpulse 7-digit RNX-XXXX dialing. Instructions Make assignments as required for the following fields: • Group Number—Enter a number from 1 through 99 that identifies the trunk group. For the Hospitality Parameters Reduction feature, enter a trunk group number from 1 through 50. • Group Type—Identify the type of trunk group, in this case: tandem. • SMDR Reports—Enter “y” to provide a detailed recording of calls made on all trunks in the trunk group. Allowable entries are “y” or “n.” • Group Name—Enter a unique name that identifies the trunk group. Up to 15 characters can be used. Ž COR—Enter a class of restriction (COR) number from 0 through 63 that reflects a desired customer restriction. • TAC—Enter the trunk access code (TAC) that must be dialed to access the trunk. A different TAC must be assigned to each trunk group. Allowable entries are TACs compatible with the system Dial Plan. SMDR uses the TAC number to identify the trunk group number on the associated SMDR reports. • Direction—Identify whether the trunk group is incoming, outgoing, or two-way. If two-way or outgoing is entered, the Auth Code field may be filled in. Ž Outgoing Display—Specify whether or not the trunk group name is displayed on outgoing calls. Allowable entries are “y” or “n. ” • Data Restriction—Use this field to restrict system features from causing overriding tones on a trunk group. This provides permanent protection. Allowable entries are “y” or “n.” • MIS Measured—Indicate if the System 75 will transmit trunk group data for this trunk group to the Call Management System (CMS). Allowable entries are “y” or “n.” Ž Dial Access—Indicate if the trunk group can be accessed via a trunk access code. Allowable entries are “y” or “n.” • Busy Threshold— Enter the number (0 through 60) of trunk group members that must be busy before the attendant is alerted by the Warning lamp on the Attendant Console. 2-86 Tandem Trunk Group • Night Service— Enter the extension number assigned to Night Service. The extension number entered will receive all incoming calls when Night Service is activated. Allowable entries are an extension number, 0 (attendant), or blank. • Queue Length—Enter a number from 0 through 100 that indicates the number of outgoing calls that can be held waiting. A 0 indicates no calls will be held in queue. Enter 0 for DCS. Ž Incoming Destination—Indicate where incoming calls will terminate. Allowable entries are a remote access extension number, 0 (attendant), or blank. • Comm Type— Indicate if the trunk is to be used for voice or alternate voice-data calls. Allowable entries are avd, voice, or data. • Trunk Type (in/out)—Identify the physical type of incoming and outgoing trunks. Allowable entries are: auto/auto delay/auto immed/auto wink/auto auto/delay delay/delay immed/delay wink/delay auto/immed delay/immed immed/immed wink/immed auto/wink delay/wink immed/wink wink/wink • Incoming Rotary Timeout (sec)—Enter the timing interval required by the central office that the System 75 is connected to. If the System 75 is connected to a stepby-step office, 18 or more seconds must be used; if the System 75 is not connected to a step-by-step office, 5 or more seconds may be used. The maximum value is 99 seconds. Allowable entries are 5 through 99. Ž Outgoing Dial Type—Identify the type of pulsing required on an outgoing call. Allowable entries are tone or rotary. • Incoming Dial Type—Indicate the type of pulses required on an incoming trunk group. Allowable entries are tone or rotary. • Disconnect Timing (msec)—Enter the time in milliseconds that is required by the central office to idle its facilities after it receives a disconnect signal from the System 75. The time interval must be in increments of 10 (from 140 through 2550 milliseconds). Ž Digit Treatment—Indicate if the digits entered are to be absorbed or inserted. No entry indicates no digit absorption or insertion is done. See Digits. Allowable entries are absorption or insertion. This field must be left blank for auto/auto type trunks. • Digits—Enter the number of digits to be inserted or the number of digits to be absorbed. This field is used with the Digit Treatment field. No entry indicates no digit absorption or insertion is done. See Digit Treatment. Allowable entries are 1 through 5 or the digit string to be inserted. • Used for DCS?—Indicate whether or not the trunk will send and receive messages on a DCS signaling link. Allowable entries are “y” or “n. ” 2-87 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Ž PBX lD—ldentify the PBX within the network that the trunk will communicate with on a DCS signaling link. Allowable entries are 1 through 63. Ž ACA Assignment?—Specify whether or not Automatic Circuit Assurance (ACA) measurements will be taken for this trunk group. Allowable entries are “y” or “n. ” If “y” is entered, complete the next three fields. • Long Holding Time (hours)—Enter the length in hours that the system will consider as being a long holding time. If the value entered is “0,” the system will not consider long holding calls. Allowable entries are 0 through 10. • Short Holding Time (secs.)—Specify the length in seconds that the system will consider as being a short holding time. If this field is “0,” the system will not consider short holding calls. Allowable entries are 0 through 160. • Short Holding Threshold—Enter the number of times that the system will record a short holding time call before an attendant or display-equipped voice terminal user is alerted to the possibility of a faulty trunk. Allowable entries are 0 through 30. • Incoming Dial Tone— Indicate whether or not there is an incoming dial tone. Allowable entries are “y” or “n”. Ž Maintenance Tests—Indicate if maintenance tests will be made on an hourly basis for this trunk group. Allowable entries are “y” or “n.” • Answer Supervision Timeout— Indicate the amount of time in seconds the system allows before beginning an SMDR record of a call. This interval begins as soon as the outgoing trunk is seized. Allowable entries are 1 through 300 or blank. This time-out accommodates delays in outside stitchings. This time-out does not override network or firmware sent answer supervision. . Suppress # Outpulsing—Enter “y” to indicate end-to-end signaling begins with (and includes) the “#. ” ● ● Port-Enter one letter and a 4-digit number. A port number must be assigned for each member in the trunk group. Refer to Port Assignment Record. Allowable entries are one letter and four digits. Name—Enter a unique 7-character name that identifies the member of the trunk group. The name is usually a 7-digit telephone number. If individual trunks are assigned to night service, enter the extension number you want the trunk to be directed to when the system is in the Night Service mode. Trunk names or members starting with an “N” followed by digits will use the digits as the night destination of the individual trunk. This trunk night destination overrides the group night destination entered in the Night Service field. To allow this trunk group to use TT-S, enter a T# at the beginning of the trunk member name, as follows: 1. B1801 T# 2. B1802 T# 3. B1803 T# 2-88 Tandem Trunk Group Ž Mode—Specify the mode used on Tie Trunks with TN722A, TN722B, or TN760B circuit packs. Allowable entries are “e&m” (interface), “simplex” (phantomed), or “protected.” Ž Type—Specify the type of trunk used. Allowable entries are “t1 stan” (Type 1 Standard), “t1 comp” (Type 1 Compatible), or “type 5.” • Answer Delay—Specify the length of the answer delay in milliseconds for DS1 or Tie Trunks using the TN722A, TN722B, C, or D or TN760B circuit packs. Allowable entries are 20 through 5100 in increments of 20. Used to delay the up-link Answer message. This serves three functions: (1) to assure that the answer supervision signal is valid and not a secondary delay-dial or wink-start signal, (2) to bridge over momentary off-hook signals resulting from connections made off-network through certain crossbar switches as the connection is being established, and (3) to delay cut through in release link trunk applications so the central attendant does not miss call progress tones. 2-89 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS TRUNK GROUP Group Type: tandem Group Number:— Group Name: OUTSIDE CALL Direction: two-way Page 1 of 5 COR: — 1 SMDR Reports? y TAC : — Outgoing Display? — n Data Restriction? n Busy Threshold: 60 — Night Service: MIS Measured? n Dial Access? y Incoming Destination: Queue Length: 0 Comm Type: voice TRUNK PARAMETERS Trunk Type(in/out): Incoming Rotary Timeout(sec): 5 Incoming Dial Type: tone Outgoing Dial Type: tone Disconnect Timing(msec): 500 Digits: Digit Treatment: Used for DCS? — n PBX ID: — 1 ACA Assignment? n Short Holding Time(secs.): 10 Incoming Dial Tone? y Answer Supervision Timeout: Long Holding Time(hours): — 1 Short Holding Threshold: 15 Maintenance Tests? y Suppress # Outpulsing? n Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: Ž Long Holding Time (hours) Ž Short Holding Time (secs.) • Short Holding Threshold The PBX ID field only appears on this form if y is assigned to the Used for DCS field. 2-90 Tandem Trunk Group GROUP MEMBER ASSIGNMENTS Port Name Mode Page 2 of 5 Type Answer Delay 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: Page 3 of 5 GROUP MEMBER ASSIGNMENTS Port Name Mode Type Answer Delay 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: 2-91 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS GROUP MEMBER ASSIGNMENTS Port Name Mode Page 4 of 5 Type Answer Delay 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: 41: 42: 43: 44: 45: Page 5 of 5 GROUP MEMBER ASSIGNMENTS Port 46: 47: 48: 49: 50: 51: 52: 53: 54: 55: 56: 57: 58: 59: 60: Name Mode Type Answer Delay Tie Trunk Group Tie Trunk Group Purpose This form is used to assign Tie Trunk Groups and Trunk Ports. Tie trunks provide access between the System 75 and another PBX or Centrex. This form is also used to assign MEGACOM®, MEGACOM 800, and MEGACOM 800 DNIS (Dial Number Identification Service) services. When MEGACOM service is provided with a No. 4 ESS™ switch, the trunk type is referred to as a PBX (1-way outgoing type of trunk). At the No. 4 ESS, the trunk types are translated as DTMFWK type signaling. When MEGACOM 800 service is provided with a No. 4 ESS, the trunk type is referred to as PBX (1-way incoming type of trunk). At the No. 4 ESS, the trunks are translated for DTMWFK type signaling. When MEGACOM 800 DNIS service is provided with a No. 4 ESS, the trunk type is referred to as PBX (1-way incoming type of trunk). At the No. 4 ESS, the trunks are translated as DTMWFK type signaling. Instructions Make assignments as required for the following fields: • Group Number—Enter a number from 1 through 99 that identifies the trunk group. For the Hospitality Parameter Reduction feature, enter a trunk group number from 1 through 50. • Group Type—Enter the type of trunk group, in this case: tie. • SMDR Reports-Enter “y” to provide a detailed recording of calls made on all trunks in the trunk group. Allowable entries are “y” or “n.” Enter “y” if trunk group is used for MEGACOM, MEGACOM 800, and MEGACOM DNIS service. • Group Name—Enter a unique name that identifies the trunk group. Up to 15 characters can be used. • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects a desired customer restriction. Ail tie trunks in a Uniform Dial Plan (UDP) complex should be in CORs that block themselves. If the tie trunk has COR 61, then COR 61 should be denied access to COR 61. • TAC—Enter the trunk access code (TAC) that must be dialed to access the trunk. A different TAC must be assigned to each trunk group. Allowable entries are TACs compatible with the system Dial Plan. SMDR uses the TAC number to identify the trunk group number on the associated SMDR reports. • Direction—Identify whether the trunk group is incoming, outgoing, or two-way. If two-way or outgoing is entered, the Auth Code field may be filled in. Enter outgoing for MEGACOM, incoming for MEGACOM 800, or incoming for MEGACOM 800 DNIS service. 2-93 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS • Outgoing Display—Specify whether or not the display of the trunk group name is suppressed on outgoing calls. Allowable entries are “y” or “n. ” Enter “y” for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. • Data Restriction— Use this field to restrict system features from causing overriding tones on a trunk group. This provides permanent protection. Allowable entries are “y” or “n.” Enter “n” for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. • MIS Measured—Indicate if the System 75 will transmit trunk group data for this trunk group to the Call Management System (CMS). Allowable entries are “y” or “n.” Ž Dial Access—Indicate if the trunk group can be accessed via a trunk access code. Allowable entries are “y” or “n.” Enter “y” for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. Ž Busy Threshold—Enter the number (0 through 60) of trunk group members that must be busy before the attendant is alerted by the Warning lamp on the Attendant Console. Enter 60 for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. • Night Service—Enter the extension number assigned to Night Service. The extension number entered will receive all incoming calls when Night Service is activated. Allowable entries are an extension number, 0 (attendant), or blank. If this trunk is used for DCS, enter the extension number assigned to the interface-3 data module. Extension numbers cannot be entered if the trunk type is auto-in. Leave this field blank for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. 2-94 • Queue Length—Enter a number from 0 through 100 that indicates the number of outgoing calls that can be held waiting. A 0 indicates no calls will be held in queue. Enter 0 for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. • Internal Alert-Indicate whether or not internal ringing and coverage will be used for incoming calls on this trunk group. Allowable entries are “y” or “n. ” Enter “n” for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. • Incoming Destination—Indicate where incoming calls will terminate. Allowable entries are a remote access extension number, 0 (attendant), or blank. If this trunk is used for DCS, enter the extension number assigned to the interface data module. Leave this field blank for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. Ž Comm Type—Indicate if the trunk is to be used for voice, data, or alternate voicedata (avd) calls. Allowable entries are avd, voice, or data. Enter avd if DCS is implemented using a DS1 tie trunk. If avd is entered, the DS1 circuit pack and synchronization form must be completed. Enter voice for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. • Auth Code—Enter “y” if an authorization code must be dialed to complete incoming calls on the trunk group; otherwise, enter “n.” This field is displayed if “two-way” or “outgoing” is entered in the Direction field on the trunk group. Tie Trunk Group • Trunk Type (in/out)—Identify the physical type of incoming and outgoing trunks. Enter auto/auto if the trunk is used for DCS. Enter wink/wink for MEGACOM, auto/wink for MEGACOM 800, or wink/wink for MEGACOM 800 DNIS service. Allowable entries are: auto/auto delay/auto immed/auto wink/auto auto/delay delay/delay immed/delay wink/delay auto/immed delay/immed immed/immed wink/immed auto/wink delay/wink immed/wink wink/wink • Incoming Rotary Timeout—Enter the timing interval required by the central office that the System 75 is connected to. If the System 75 is connected to a step-by-step office, 18 or more seconds must be used; if the System 75 is not connected to a step-by-step office, 5 or more seconds may be used. The maximum value is 99 seconds. Allowable entries are 5 through 99. Enter 5 for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. • Outgoing Dial Type— Identify the type of pulsing required on an outgoing call. Allowable entries are tone or rotary. Enter tone for MEGACOM and leave blank for MEGACOM 800 and MEGACOM 800 DNIS service. For MEGACOM service, if this trunk is connected to a No. 4 ESS configured with 4e9 software, rotary must be used instead of tone. • Incoming Dial Type—Indicate the type of pulses required on an incoming trunk group. Allowable entries are tone or rotary. Enter tone for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. • Disconnect Timing (msec)—Enter the time in milliseconds that is required by the central office to idle its facilities after it receives a disconnect signal from the System 75. The time interval must be in increments of 10 (from 140 through 2550 milliseconds). Enter 500 for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. Enter 300 if the trunk is connected to a step-by-step office. Enter 200 if the trunk is not connected to a step-by-step office. • Digit Treatment—Indicate if the digits entered are to be absorbed or inserted. No entry indicates no digit absorption or insertion is done. See Digits. Allowable entries are absorption or insertion. Leave blank for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. • Digits—Enter the number of digits to be inserted or the number of digits to be absorbed. This field is used with the Digit Treatment field. No entry indicates no digit absorption or insertion is done. See Digit Treatment. Allowable entries are 1 to 5 or the digit string to be inserted. Leave blank for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. Ž Used for DCS?—Indicate whether or not the trunk will send and receive messages on a DCS signaling link. Allowable entries are “y” or “n. ” Enter “n” if this trunk is used for DCS signaling. Enter “y” if trunk is used for DCS voice tie trunks. Enter “n” for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. 2-95 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS • PBX lD—Identify the PBX within the network that the trunk will communicate with on a DCS signaling link. Allowable entries are 1 through 63. This field should be left blank if this trunk is used for DCS. To establish trunk group calls between systems, enter the PBX ID number of the far-end system. • ACA Assignment? —Specify whether or not Automatic Circuit Assurance (ACA) measurements will be taken for this trunk group. Allowable entries are “y” or “n. ” If “y” is entered, complete the next three fields. Enter “n” for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. • Long Holding Time (hours)—Enter the length in hours that the system will consider as being a long holding time. If the value entered is “0,” the system will not consider long holding calls. Allowable entries are 0 through 10. • Short Holding Time (secs.)—Specify the length in seconds that the system will consider as being a short holding time. If this field is “0,” the system will not consider short holding calls. Allowable entries are 0 through 160. • Short Holding Threshold—Enter the number of times that the system will record a short holding time call before an attendant or display-equipped voice terminal user is alerted to the possibility of a faulty trunk. Allowable entries are 0 through 30. Ž Baud Rate—Specify the bit rate used for pooled modems. Allowable entries are 300, 1200, 2400, 4800, 9600, or 19200. • Synchronization—Specify if the trunk group will use synchronous or asynchronous communications. Allowable entries are sync or async. • Duplex—Specify if the trunk group will operate full or half duplex. Allowable entries are full or half. Ž Incoming Dial Tone—Indicate whether or not there is an incoming dial tone. Allowable entries are “y” or “n.” Enter “n” for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. 2-96 • Maintenance Tests—Indicate whether or not maintenance tests will be made on an hourly basis for this trunk group. Allowable entries are “y” or “n.” Enter “y” for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. • Answer Supervision Timeout— Indicate the amount of time in seconds the system allows before beginning an SMDR record of a call. This interval begins as soon as the outgoing trunk is seized. Allowable entries are 1 through 300 or blank. Leave blank for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. This timeout accommodates delays in outside stitchings. This time-out does not override network or firmware sent answer supervision. Ž Suppress # Outpulsing—Enter “y” to indicate end-to-end signaling begins with (and includes) the “#.” Enter “n” for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS service. Tie Trunk Group • Port—Enter one letter and a 4-digit number. A port number must be assigned for each member in the trunk group. Refer to Port Assignment Record. Allowable entries are one letter and four digits. To establish trunk group calls between systems, the trunk group member must be the same at both systems. • Name—Enter a unique 7-character name that identifies the member of the trunk group. The name is usually a 7-digit telephone number. If individual trunks are assigned to night service, enter the extension number you want the trunk to be directed to when the system is in the Night Service mode. Trunk names or members starting with an “N” followed by digits will use the digits as the night destination of the individual trunk. This trunk night destination overrides the group night destination entered in the Night Service field. To allow this trunk group to use TT-S, enter a T# at the beginning of the trunk member name, as follows: 1. B1801 T# 2. B1802 T# 3. B1803 T# • Mode—Specify the mode used on Tie Trunks with TN722A, TN722B, or TN760B circuit packs. Allowable entries are “e&m” (interface), “simplex” (phantomed), or “protected.” Ž Type—Specify the type of trunk used. Allowable entries are “t1 stan” (Type 1 Standard), “t1 comp” (Type 1 Compatible), or “type 5.” Use t1 stan for DS1 or DMI applications. • Answer Delay—Specify the length of the answer delay in milliseconds for DS1 or Tie Trunks using the TN722A, TN722B, or TN760B, C, or D circuit packs. Allowable entries are 20 through 5100 in increments of 20. 2-97 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Page 1 of 5 TRUNK GROUP Group Type: tie Group Number: — Group Name: OUTSIDE CALL COR: — 1 TAC : — Data Restriction? n Outgoing Display? n Direction: two-way SMDR Reports? y MIS Measured? n Night Busy Threshold: 60 — Dial Access? y Internal Alert? n Queue Length: — 0 Service: Incoming Destination: Auth Code? n Comm Type: voice TRUNK PARAMETERS Incoming Rotary Timeout: — 5 Trunk Type(in/out): Outgoing Dial Type: Incoming Dial Type: tone tone Disconnect Timing(msec): 500 Digit Digits: Treatment: PBX ID: — 1 Used for DCS? y ACA Assignment? n Short Holding Time(secs.): 10 — Baud Rate: 1 2 0 0 Long Holding Time(hours): — 1 Short Holding Threshold: 15 — Synchronization: async Incoming Dial Tone? y Answer Supervision Timeout: 1 Duplex: full Maintenance Test? y Suppress # Outpulsing? n Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: Ž Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold The PBX ID field only appears on this form if y is assigned to the Used for DCS field. 2-98 Tie Trunk Group GROUP MEMBER ASSIGNMENTS Port Name Mode Page 2 of 5 Type 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: Answer Delay 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 GROUP MEMBER ASSIGNMENTS Port 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: Name Mode Page 3 of 5 Type Answer Delay 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 2-99 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS GROUP MEMBER ASSIGNMENTS Port Name Mode Page 4 of 5 Type 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: 41: 42: 43: 44: 45: Answer Delay 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 . GROUP MEMBER ASSIGNMENTS Port 46: 47: 48: 49: 50: 51: 52: 53: 54: 55: 56: 57: 58: 59: 60: 2-100 Name Mode Page 5 of 5 Type Answer Delay 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 Wide Area Telecommunications Service Trunk Group Wide Area Telecommunications Service Trunk Group Purpose This form is used to assign Wide Area Telecommunications Service (WATS) Trunk Groups and Trunk Ports. WATS trunks provide access to and/or from a portion of the Direct Distance Dialing (DDD) network via dedicated trunks to and/or from a WATS serving office. Instructions Make assignments as required for the following fields: • Group Number— Enter a number from 1 through 99 that identifies the trunk group. For the Hospitality Parameters Reduction feature, enter a trunk group number from 1 through 50. Ž Group Type—Enter the type of trunk group, in this case: wats. Ž SMDR Reports—Enter “y” to provide a detailed recording of calls made on all trunks in the trunk group. Allowable entries are “y” or “n. ” • Group Name—Enter a unique name that identifies the trunk group. Up to 15 characters can be used. • COR—Enter the desired class of restriction (COR) number from 0 through 63 that reflects a desired customer restriction. Ž TAC—Enter the trunk access code (TAC) that must be dialed to access the trunk. A different TAC must be assigned to each trunk group. Allowable entries are TACs compatible with the system Dial Plan. SMDR uses the TAC number to identify the trunk group number on the associated SMDR reports. Ž Direction—Identify if the trunk group is incoming or outgoing. • Outgoing Display—Specify whether or not the trunk group name is displayed on outgoing calls. Allowable entries are “y” or “n,” Ž Data Restriction—Use this field to restrict system features from causing overriding tones on a trunk group. This provides permanent protection. Allowable entries are “y” or “n.” • MIS Measured—indicate if the System 75 will transmit trunk group data for this trunk group to the Call Management System (CMS). Allowable entries are “y” or “n.” Ž Dial Access—Indicate if the trunk group can be accessed via a trunk access code. Allowable entries are “y” or “n.” Ž Busy Threshold—Enter the number (0 through 60) of trunk group members that must be busy before the attendant is alerted by the Warning lamp on the Attendant Console. 2-101 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Ž Night Service—Enter the extension number assigned to Night Service. The extension number entered will receive all incoming calls when Night Service is activated. Allowable entries are an extension number, 0 (attendant), or blank. • Queue Length—Enter a number from 0 through 100 which indicates the number of outgoing calls that can be held waiting. A 0 indicates no calls will be held in queue. • Abandoned Call Search—Indicate if the trunk group will conduct an Abandoned Call Search (ACS) to identify a ghost call on a ground-start trunk group. Allowable entries are “y” or “n.” • Incoming Destination—Indicate where incoming calls will terminate. Allowable entries are a remote access extension number, 0 (attendant), blank, or announcement extension. Ž Auth Code—Enter “y” if an authorization code must be dialed to complete incoming calls on the trunk group; otherwise, enter “n.” This field is displayed if “two-way” or “outgoing” is entered in the Direction field on the trunk group. Ž Comm Type—Indicate if the trunk group is used for voice, data, or alternate voice data. Allowable entries are avd, voice, or data. Ž Trunk Type—identify the physical type of trunk. Allowable entries are ground-start, loop-start, auto/immed, auto/wink, auto/delay, and auto/auto. • Outgoing Dial Type—Identify the type of pulsing required on an outgoing call. Allowable entries are tone, rotary, or automatic. • Incoming Dial Type—indicate the type of pulses required on an incoming trunk group. Allowable entries are tone or rotary. Ž Trunk Termination—Define how the trunk group is terminated. The System 75 trunk group can terminate in a resistance of 600ohms, or a resistor capacitor (rc) network. Allowable entries are 600ohm or rc. Resistor Capacitor (rc) is the recommended entry. The 600ohm value is necessary for connection to Customer Premises Facility Terminating equipment (short loop) and for voice transmission associated with low frequency return loss requirements. • Disconnect Timing (msec)—Enter the time in milliseconds that is required by the central office to idle its facilities after it receives a disconnect signal from the System 75. The time interval must be in increments of 10 (from 140 through 2550 milliseconds). • ACA Assignment?—Specify whether or not Automatic Circuit Assurance (ACA) measurements will be taken for this trunk group. Allowable entries are “y” or “n. ” If “y” is entered, complete the next three fields. • Long Holding Time (hours)—Enter the length in hours that the system will consider as being a long holding time. If the value entered is “0,” the system will not consider long holding calls. Allowable entries are 0 through 10. 2-102 Wide Area Telecommunications Service Trunk Group • Short Holding Time (secs.)—Specify the length in seconds that the system will consider as being a short holding time. If this field is “0,” the system will not consider short holding calls. Allowable entries are 0 through 160. • Short Holding Threshold— Enter the number of times that the system will record a short holding time call before an attendant or display-equipped voice terminal user is alerted to the possibility of a faulty trunk. Allowable entries are 0 through 30. Ž Maintenance Tests—Indicate whether or not maintenance tests will be made on an hourly basis for this trunk group. Allowable entries are “y” or “n.” Ž Answer Supervision Timeout—Indicate the amount of time in seconds the system allows before beginning an SMDR record of a call. This interval begins as soon as the outgoing trunk is seized. Allowable entries are 1 through 300 or blank. This time-out accommodates delays in outside stitchings. This time-out does not override network or firmware sent answer supervision. For ground-start or loop-start trunks, the Answer Supervision Timeout field will set the firmware answer supervision time-out. If this field is left blank, the firmware answer supervision time-out will be set to a default time of 10 seconds. Ž Suppress # Outpulsing—Enter “y” to indicate end-to-end signaling begins with (and includes) the “#.” Ž Port—Enter one letter and a 4-digit number. A port number must be assigned for each member in the trunk group. Refer to Port Assignment Record. Allowable entries are one letter and four digits. • Name—Enter a unique 7-character name that identifies the member of the trunk group. The name is usually a 7-digit telephone number. If individual trunks are assigned to night service, enter the extension number you want the trunk to be directed to when the system is in the Night Service mode. Trunk names or members starting with an “N” followed by digits will use the digits as the night destination of the individual trunk. This trunk night destination overrides the group night destination entered in the Night Service field. • Mode—Specify the mode used on the trunk. Allowable entries are “e&m” (interface), “simplex” (phantomed), or “protected.” Ž Type—Specify the type of trunk used. Allowable entries are “t1 stan” (Type 1 Standard), “t1 comp” (Type 1 Compatible), or “type 5.” • Answer Delay—Specify the length of the answer in milliseconds. Allowable entries are 20 through 5100 in increments of 20. Used to delay the up-link Answer message. This serves three functions: (1) to assure that the answer supervision signal is valid and not a secondary delay-dial or wink-start signal, (2) to bridge over momentary offhook signals resulting from connections made off-network through certain crossbar switches as the connection is being established, and (3) to delay cut through in release link trunk applications so the central attendant does not miss call progress tones. 2-103 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS Page 1 of 5 TRUNK GROUP Group Number: — SMDR Reports?_y Group Type: wats COR: — 1 TAC : — Outgoing Display? n Data Restriction? n Group Name: OUTSIDE CALL Direction: MIS Measured? n Queue Length: —0 Night Service: ___ Busy Threshold:—60 Dial Access? y Abandoned Call Search? n Incoming Destination: _ Auth Code? __ Comm Type: voice TRUNK PARAMETERS Trunk Type: Outgoing Dial Type: tone Trunk Termination: rc ACA Assignment? n Short Holding Time(secs.): 1 0 Incoming Dial Type: tone Disconnect Timing(msec): 500 Long Holding Time(hours):—1 Short Holding Threshold:— 15 Maintenance Tests? y Answer Supervision Timeout: _ Suppress # Outpulsing? n Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: 2-104 ● Long Holding Time (hours) ● Short Holding Time (sees.) • Short Holding Threshold Wide Area Telecommunications Service Trunk Group GROUP MEMBER ASSIGNMENTS Port Name Mode Page 2 of 5 Type Answer Delay 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: . GROUP MEMBER ASSIGNMENTS Port Name Mode Page 3 of 5 Type Answer Delay 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: 2-105 CHAPTER 2. ARS AND TRUNKS—INSTRUCTIONS AND FORMS GROUP MEMBER ASSIGNMENTS Port Name Mode Page 4 of 5 Type Answer Delay 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: 41: 42: 43: 44: 45: Page 5 o f 5 GROUP MEMBER ASSIGNMENTS Port 46: 47: 48: 49: 50: 51: 52: 53: 54: 55: 56: 57: 58: 59: 60: 2-106 Name Mode Type Answer Delay CHAPTER 3. OPTIONAL FEATURES CHAPTER 3. OPTIONAL System 75 can provide certain optional features that supplement the standard system capabilities. These optional features are: Ž Abbreviated Dialing—Enhanced List • Authorizations Codes • Automatic Call Distribution (ACD) Ž Automatic Route Selection (ARS) Ž Centralized Attendant Service (CAS) • Distributed Communications System (DCS) Ž Forced Entry of Account Codes (see SMDR Account Code Dialing) Ž Private Networking Ž Uniform Dial Plan. Optional features, if provided, are activated when the system is installed. After activation, implementation to define the associated parameters and service criteria is required. The associated implementation procedures are given in this document. However, if an optional feature is not provided, the implementation procedures should be ignored. The correlation between the optional features and the system forms to be completed are included in Chapters 5 and 6. 3-1 CHAPTER 4. COMMUNICATIONS SURVEY CHAPTER 4. COMMUNICATIONS SURVEY Overview This chapter describes the Communications Survey that consists of gathering information about the System 75, its users, their job functions, and their communications needs. After this information is identified, it is then matched with the features and hardware available with the system to design a system that fulfills customer requirements. Basically, the survey: Ž Identifies the appropriate features and calling privileges for each user Ž Assigns appropriate data on hard copy forms that subsequently become part of the System 75 software data base. Survey Steps The steps required to complete the Communications Survey must be done in a logical and structured way. Complete each of the survey steps in the order given. Some steps are best performed by a cooperative effort between the account team and the customer or customer’s representative. Where applicable, these steps are so indicated. Before actually beginning the survey, review the information provided in Chapter 5 (System Features, Functions, and Services) and Chapter 6 (System Forms and Instructions). Chapter 5 contains a brief description of the system and voice terminal features. The associated forms and the fields to be completed on each form are given. Hardware and software requirements are noted where applicable. You will be required to complete various forms based on the features to be provided. Chapter 6 contains forms and instructions for completing each field on a form. Blank forms suitable for reproduction are provided in Chapter 7. Review Chapters 5 and 6 several times until you become familiar with the features, the forms required, and the data to be entered on the forms. The following documents provide additional information: Ž AT&T System 75—System Description, Release 1 Version 3, 555-200-200 Ž AT&T System 75 XE—System Description, 555-201-200 Ž AT&T System 75—Feature Description, 555-200-201 Ž AT&T System 75—Planning/Configuration, 555-200-600 4-1 CHAPTER 4. COMMUNICATIONS SURVEY Step 1—(Account Team) Obtain a list of equipment (including number and type) that has been ordered for the system. Identify the system model ordered. Find out what features and services are to be provided. Step 2—Port Assignments (Account Team/Client) This step contains the Port Assignment procedures for a System 75 and System 75 XE Release 1 Version 3 system. Port assignments play an important role in how a System 75 is initialized and administered. Ports are the physical location on a circuit pack where terminals, trunks, or system adjuncts are connected. Once a port number is assigned, it becomes the “address” of the associated equipment or facility in the System 75. A record of port assignments must be made and kept. The record will eventually be used for system installation/initialization and ongoing administration. During the planning/configuration process, the types and quantities of circuit packs to be provided with the system were identified. This information must now be entered on the Port Assignment Records. Using the list of hardware types and quantities obtained, complete the Port Assignment Records. Port Assignment Records Since the System 75 is available in several different models, the circuit pack slot availability on the different carriers also varies. Refer to Figure 4-1 for information on the model/carrier configurations. In addition, Figures 4-2 and 4-3 provide carrier mounting information in the system cabinet per model number. You will be required to use this information when completing the Port Assignment Records. Remove the blank Port Assignment Record forms (Figures 4-4 and 4-5) and duplicate as many times as necessary to have enough pages for each type carrier (System 75) or cabinet (System 75 XE) and associated circuit packs to be assigned in the system. A blank Port Assignment Record for eight ports (Figure 4-4) is required for all circuit packs that contain up to eight ports. Each 8-port record provides assignment space for four slots on a carrier (System 75) or cabinet (System 75 XE). A blank Port Assignment Record for 24 ports (Figure 4-5) is required for each carrier slot that will house circuit packs that contain more than eight ports; for example, the TN722 DS1 Tie Trunk or TN746 Analog Line circuit pack. Obtain sets of blank records for all control and port carriers to be used. 4-2 Survey Steps System 75 Port Assignment Records Note: 1. Instructions for completing System 75 XE Port Assignment Records are provided immediately following the System 75 Port Assignment Records instructions. With a set of records for a carrier, following the “CARRIER” entry at the top of the Port Assignment Record form, enter the following carrier information as applicable: • Enter the letter “A” for all control carriers. Ž Assign a letter (B, C, D, or E) to all records for each Port Carrier. Use the letter as noted on Figure 4-2 for the Port Carrier location in the System 75 cabinet. 2. Assign port circuit pack slot numbers on the sets of records as follows (refer to Table 4-A for circuit pack port slot availability and associated notes where applicable): Ž For Control Carrier Models 1A or 1B, begin with slot number 2 and number through 12. Ž For control Carrier Models 2A, 2B, 3A, 3B, 3C, and 3D, begin with slot number 2 and number through 8. • All Port Carriers (B, C, D, E) slots should be numbered 1 through 20. 4-3 CHAPTER 4. COMMUNICATIONS SURVEY Table 4-A. System 75 Port Circuit Packs and Associated Carrier Locations Circuit Pack I Name Analog Line (8) Code TN742 Port Carrier Control Carrier Control Carrier (B, C, D, E) (1A & 1B) (2A,2B,3A,3B,3C,3D) Ports Port Slot Note Port Slot Note Port slot Note 1-20 1 2-12 1 2-8 8 1 Analog Line (neon) TN769 8 1-20 1 2-12 1 2-8 1 Analog Line (16) TN746 16 1-20 1 2-12 1 2-8 1 Announcement TN750 16 2-12 5 Auxiliary Trunk TN763B 4 1-20 1 2-12 1 2-8 1 CO Trunk TN747B 8 1-20 1 2-12 1 2-8 1 Data Line TN726 8 1-20 1 2-12 1 2-8 1 DID Trunk TN753 8 1-20 1 2-12 1 2-8 1 Digital Line TN754 DS1 Tie Trunk TN722B 8 1-20 1 2-12 1 2-8 1 24 1-20 1 2-12 1 2-8 1 1-20 1 2-12 1 2-8 1 Hybrid Line TN762B 8 MET Line TN735 4 1-20 1 2-12 1 2-8 1 Pooled Modem TN758 2 1-20 1 2-12 1 2-8 1 Power Unit TN755 1-20 2 2-12 2 2-8 2 Speeck Synthesizer TN725B 4 1-20 1 2-12 1 2-8 1 Tie Trunk TN760B 4 1-20 1 2-12 1 2-8 1 Tone Detector TN748C 1-20 4 2-12 3 2-8 3 Notes: 1. Provided as required. 2. TN755 Power Unit—provided when neon message waiting power is required. 3. One always required. 4 . TN748C Tone Detector—one always required when equipped in cabinet positions B and C. 5. Only one Announcement (TN750) circuit pack may be assigned in a System 75. 3. Assign circuit packs to available slots using the following method: Note: While the System 75 is designed to allow any port circuit pack to be mounted in any port slot, the following guidelines enhance system reliability by reducing the size of failure groups as well as by evenly distributing the system power load across power supplies. The port circuit packs must be evenly distributed across the system Control and Port carrier’s. The required sequence for loading carriers with port circuit packs is shown in Table 4-B. 4-4 Survey Steps Table 4-B. System 75 Carrier Loading Order 1. 2. 3. Control Carrier Port Carrier Port Carrier Cabinet Position A Cabinet Position B Cabinet Position C 4. 5. Port Carrier Port Carrier Cabinet Postion D Cabinet Position E Certain circuit packs must be installed in dedicated slots on carriers, such as the TN755 Power Unit. When these circuit packs are used, assign them to slots on the appropriate Port Assignments Record as shown on Table 4-C. Identify on Table 4-C the remaining circuit packs that are to be used. Assign the first circuit pack, of that code, to the appropriate slot on the “A” Port Assignment Record starting with the rightmost or leftmost port slot as indicated on the table. (Slot numbers are assigned from left to right on all carriers.) Note: The following assumes all cabinet positions (A through E) are used. For smaller systems, assign circuit packs just to those carriers and their associated Port Assignment Records that are used. Assign the second circuit pack of that code (when used) to the rightmost or leftmost port slot on the “B” Port Assignment Record, the third circuit pack (when used) to the “C” Port Assignment Record, the fourth circuit pack (when used) to the “D” Port Port Assignment Record, and the fifth circuit pack (when used) to the “E” Port Assignment Record. When there are more circuit packs of one code than there are carriers (Control and Port), the process begins again using the Port Assignment Record for the next carrier in the Carrier Loading Order. When a Port Assignment Record for an associated carrier is full, it is skipped over and the process continues with the next Port Assignment Record in the sequence. When all the circuit packs of a particular code are assigned, the next circuit pack of a new code that is used is assigned on the next Port Assignment Record. The process does not begin again on the “A” Port Assignment Record. For example, when assigning TN742 Analog Line circuit packs and the last circuit pack was assigned on the “C” Port Assignment Record, assign the first TN763B Auxiliary Trunk circuit pack on the “D” Port assignment Record, not the “A” Port Assignment Record. Any empty slots remaining in any carrier must be equipped with Z100A Apparatus Blanks. 4-5 CHAPTER 4. COMMUNICATIONS SURVEY Table 4-C. System 75 Port Circuit Pack Loading Order in Carriers • † 4. Code 1 Description TN755 TN750 TN748C TN722B TN747B TN753 TN754 TN760B TN742 TN763B TN769 TN758 TN762B TN725B TN735 TN746 TN726 Power Unit (neon) Announcement* Tone Detector DS1 Tie Trunk CO Trunk DID Trunk Digital Line Tie Trunk Analog Line Auxiliary Trunk Analog Line (neon) Modem Pool Hybrid Line Speech Synthesizer MET Line Analog Line † Data Line Load From Dedicated Port Slot Power Unit Right Left Right Right Right Left Right Left Right Left Right Left Right Left Left Left I Notes Control Carriers Control Carrier Start in “A” Carrier Start in “A” Carrier Only one TN750 Announcement circuit pack may be assigned in a System 75. It must be installed in the Control Carrier. There is a maximum of ten TN746 Analog Line circuit packs that may be assigned in any Port Carrier. These ten circuit packs do not have to be assigned into half-carrier groups. The Control Carrier(s) can have up to four TN746s each. Use Table 4-A and identify how many ports are available on each type of circuit pack. If a circuit pack contains less than eight ports, strike out (do not use) the unavailable slots on the Port Assignment Record associated with that circuit pack. Some of the system forms you will later be completing require port information. When completing such a form, first determine the type circuit pack that is required. (The type circuit pack for each feature, where required, is identified in Chapter 5, System Features, Functions, and Services.) Obtain the Port Assignment Record and select the next available vacant port on the appropriate circuit pack. Then, complete the following Port Assignment Record items, as required. Jack #—To be completed by the installation technician. This information is available from data obtained using the AT&T System 75—Planning/Configuration, 555-200-600 (Users and Required Equipment Table). Extension Number—This information can be taken from data obtained using the Planning/Configuration document (Users and Required Equipment Table). 4-6 Survey Steps Ž old—Enter the extension number to be replaced by the System 75 terminal. • new—Enter the new System 75 extension number. Bldg., Flr., Rm.— Enter the identifying information for the location of the System 75 terminal. Voice Terminal Type/Color— Enter the System 75 terminal information, Voice Terminal Adjunct—Enter adjunct equipment associated with the terminal, for example, speakerphone, headsets, etc. This information can be taken from data obtained using the Planning/Configuration document (Users and Required Equipment Table). Module—Enter MPDM, DTDM, MTDM, Data Stand, Call Coverage, Feature, or Display module as applicable. Power—To be completed by the installation technician. Blank—Use as necessary. User Name/Use—Enter the name of the user or the feature name as appropriate, for example, SMDR. This information can be taken from data using the the Planning/Configuration document (Users and Required Equipment Table). Once the preceding information has been entered on the Port Assignment Record, enter the port number on the system form you are completing. The port number consists of the letter assigned the carrier and four numbers that consist of the slot number (01 to 20) and the port number (01 to 08 or 01 to 24). A0208 is a port number example and designates the Control Carrier with a circuit pack mounted in slot 2 with port 08 assigned. Go to Step 3—Complete Circuit Pack Forms if there are no System 75 XE cabinets in the configuration. System 75 XE Port Assignment Records Port assignments play an important role in how a System 75 XE is initialized and administered. Ports are the physical location on a circuit pack where terminals, trunks, or system adjuncts are connected. Once a port number is assigned, it becomes the “address” of the associated equipment or facility in the System 75 XE. A record must be made and The record will eventually be used for system kept of port assignments. installation/initialization and ongoing administration. During the planning/configuration process, the types and quantities of circuit packs to be provided with the system were identified. This information must now be entered on the Port Assignment Records. Using the list of hardware types and quantities obtained, complete the Port Assignment Records. 4-7 CHAPTER 4. COMMUNICATIONS SURVEY Refer to Figures 4-6 and 4-7 for information on cabinet configurations and mountings. You will be required to use this information when completing the Port Assignment Records. Remove the blank Port Assignment Record forms (see Figures 4-4 and 4-5) and duplicate as many times as necessary in order to have enough pages for each carrier in the system. A blank Port Assignment Record for eight ports (Figure 4-4) is required for all circuit packs that contain up to eight ports. Each 8-port assignment record provides assignment space for four slots on a carrier. A blank Port Assignment Record for 24 ports (Figure 4-5) is required for each carrier slot that will house circuit packs that contain more than eight ports, for example, the DS1 Tie Trunk circuit pack. 1. With a set of records for a System 75 XE cabinet—following the “CARRIER” entry at the top of the Port Assignment Record form, enter the “CARRIER.” Ž Enter the letter “A” for the Control Cabinet. Ž Assign a letter (B, C, or D) to all records for each Port Cabinet. Use the letter as noted on Figure 4-6 for the Port Cabinet location in a multiple System 75 XE port cabinet configuration. 2. Assign port circuit pack slot numbers on the sets of records as follows (refer to Table 4-D for circuit pack port slot availability and associated notes where applicable): • For Control Cabinet, begin with slot number 1 and number through 14. • All Port Cabinets (B, C, or D) slots should be numbered 1 through 18. All models come equipped with a TN748C Tone Detector circuit pack in slot 1 for Port Cabinets B and C. If a TN741 circuit pack is used, then an additional TN748C circuit pack will be placed in AO1. These circuit packs may be installed in any slot on the cabinets, but it is recommended that they remain in their provided locations. No administration is required for the Tone Detector circuit packs. Survey Steps Table 4-D. System 75 XE Port Circuit Packs and Associated Cabinet Locations Circuit Pack Name Port Cabinet Control Cabinet Code Ports Port Slot Note Port Slot 8 2-18 4 1-14 Note Analog Line (8) TN742 Analog Line (neon) TN769 8 2-18 4 1-14 4 Analog Line (16) TN746 16 2-18 4 1-14 4 Announcement TN750 Auxiliary Trunk TN763B 4 2-18 2-18 4 4 1-14 1-14 4 4 4 CO Trunk TN747B 8 2-18 4 1-14 4 Data Line TN726 8 2-18 4 1-14 4 DID Trunk TN753 8 2-18 4 1-14 4 Digital Line TN754 8 2-18 4 1-14 4 DS1 Tie Trunk TN722B 24 2-18 4 1-14 4 DS1 Tie Trunk TN767 24 2-18 1-14 4 Hybrid Line TN762B 8 2-18 4 1-14 4 MET Line TN735 4 2-18 4 1-14 4 Pooled Modem TN758 2 2-18 4 1-14 4 Power Unit TN755 4 13-14 4 Speech Synthesizer TN725B 4 2-18 4 1-14 4 Tie Trunk TN760B 4 2-18 4 1-14 4 Tone Clock TN741 2,3 3 TN748C 1,2 2 TN756 2,3 1 Tone Detector Tone Detector/ Generator 4 1 1 2-14 1 3 3 5 Notes 1. TN756 Tone Detector/Generator—must be located in the first Port Cabinet when the system is configured four cabinets high. 2. TN748C Tone Detector—one always required if the cabinet is the first or second Port Cabinet in the system. The TN748C is not required if the cabinet is the third Port Cabinet in the system. Locate in port slot 2 if a TN755 is provided. 3. TN741 Tone Clock—provided in place of a TN756 when a TN722B DS1 Tie Trunk or TN767 DS1 Interface is used. 4. Provide as required. 5. TN756—Locate in port slot 1 when a TN765 Processor Interface circuit pack is provided. (The TN765 IS mounted in circuit pack slot labeled PROCR INRFC.) 4-9 CHAPTER 4. COMMUNICATIONS SURVEY 3. Next, assign circuit packs, if provided, to available slots using the following method: Note: While the System 75 XE is designed to allow any port circuit pack to be mounted in any port slot, the following guidelines enhance system reliability by reducing the size of failure groups as well as by evenly distributing the system power load across power supplies. The port circuit packs must be evenly distributed across the system Control and Port cabinets. The required sequence for loading cabinets with port circuit packs is shown in Table 4-E. Table 4-E. 1. 2. 3. 4. System 75 XE Cabinet Loading Order Control Cabinet Port Cabinet Port Cabinet Port Cabinet Cabinet Cabinet Cabinet Cabinet Position Position Position Position A B (if used) C D Certain circuit packs must be installed in dedicated slots on cabinets, such as the TN755 Power Unit. When these circuit packs are used, assign them to slots on the appropriate Port Assignments Record as shown on Table 4-F. Identify on Table 4-F the remaining circuit packs that are to be used. Assign the first circuit pack, of that code, to the appropriate slot on the “A” Port Assignment Record starting with the rightmost or leftmost port slot as indicated on the table. (Slot numbers are assigned from left to right on all cabinets.) Note: The following assumes all cabinet positions (A through D) are used. For smaller systems, assign circuit packs to just those cabinets and their associated Port Assignment Records that are used. Assign the second circuit pack of that code (when used) to the rightmost or leftmost port slot on the “B” Port Assignment Record, the third circuit pack (when used) to the “C” Port Assignment Record, and the fourth circuit pack (when used) to the “D” Port Assignment Record. When there are more circuit packs of one code than there are cabinets (Control and Port), the process begins again using the Port Assignment Record for the next cabinet in the Cabinet Loading Order. When a Port Assignment Record for an associated cabinet is full, it is skipped over and the process continues with the next Port Assignment Record in the sequence. When all the circuit packs of a particular code are assigned, the next circuit pack of a new code that is used is assigned on the next Port Assignment Record. The process does not begin again on the “A” Port Assignment Record. For example, when assigning TN742 Analog Line circuit packs and the last circuit pack was assigned on the “C” Port Assignment Record, assign the first TN763B Auxiliary Trunk circuit pack on the “D” Port Assignment Record, not the “A” Port Assignment Record. 4-10 Survey Steps 4. Use Table 4-D and determine how many ports are available on each type of circuit pack. If a circuit pack contains less than eight ports, strike out (do not use) the unavailable slots on the Port Assignment Record associated with that circuit pack. Table 4-F. System 75 XE Port Circuit Pack Loading Order in Carriers Code Description Load From Dedicated Port Slot TN755 Power Unit (neon) 13, 14 TN755 TN750 Power Unit (neon) 1 10 TN756 TN756 TN741 Announcement * Tone Detector 2, 3 1 Tone Detector TN748C Tone Clock Tone Detector TN722B TN747B DS1 Tie Trunk CO Trunk Right Right TN753 DID Trunk Right TN754 TN760B Digital Line Tie Trunk Left Right TN742 Analog Line TN763B Auxiliary Trunk Left Right TN769 TN758 Analog Line (neon) TN762B TN725B TN735 TN746 TN726 Modem Pool Hybrid Line Speech Synthesizer MET Line Analog Line † Data Line 2, 3 1,2 Notes Control Cabinet Port Cabinets Control Cabinet Port Cabinet (See Notes, Table 4D) Control Cabinet (See Notes, Table 4D) Port Cabinet (See Notes, Table 4D) Port Cabinet (See Notes, Table 4D) Start in “A” Cabinet Left Right Left Right Left Left Left * Only one TN750 Announcement circuit pack may be assigned in a System 75 XE. When used, it must be installed in the Control Cabinet. † There is a maximum of ten TN746 Analog Line circuit packs that may be assigned in any Port Cabinet. These ten circuit packs do not have to be assigned into half-cabinet groups. The Control Cabinet(s) can have up to four TN746s each. Some of the forms you will be completing require port information. When completing such a form, first determine the type circuit pack that is required. The type circuit pack for each feature, where required, is identified in Chapter 5 (System Features, Functions, and Services). Next, obtain the Port Assignment Record and select the next vacant port on the appropriate circuit pack. Then, complete the following Port Assignment Record items, as required. Jack # —To be completed by the installation technician. This information can be taken from data obtained using the AT&T System 75—Planning/Configuration, 555-200-600 (Users and Required Equipment Table). 4-11 CHAPTER 4. COMMUNICATIONS SURVEY Extension Number—This information can be taken from data obtained using the Planning/Configuration document. • old—Enter the extension number to be replaced by the System 75 XE terminal. Ž new—Enter the new System 75 XE extension number. Bldg., Flr., Rm.—Enter the identifying information for the location of the System 75 XE terminal. Voice Terminal Type/Color— Enter the System 75 XE terminal information. Voice Terminal Adjunct—Enter adjunct equipment associated with the terminal, for example, speakerphone, headsets, etc. This information can be taken from data obtained using the Planning/Configuration document (Users and Required Equipment Table). Module—Enter MPDM, DTDM, MTDM, Call Coverage, Feature, or Display module. Power—To be completed by the installation technician. Blank—Use as necessary. User name/use—Enter the name of the user or the feature name as appropriate, for example, SMDR. This information can be taken from data obtained using the Planning/Configuration document (Users and Required Equipment Table). Once the preceding information has been entered on the Port Assignment Record, enter the port number on the system form you are completing. The port number consists of the letter assigned the cabinet and four numbers that consist of the slot number (01 to 18) and the port number (01 to 08 or 01 to 24). A0208 is a port number example for a single cabinet system (Control Cabinet only) with a circuit pack mounted in slot 02 with port 08 assigned. Step 3—Complete Circuit Pack Forms (Account Team/Client) Note: The Circuit Pack forms do not have to be completed if the System 75 cabinet is equipped with the circuit packs at the time of administration. The Circuit Pack form allows the user to administer circuit packs to carrier slots before the circuit packs are actually installed in the carrier or cabinet. This then allows the system to be configured (administered) when the circuit packs have not yet been physically inserted in their appropriate slots. In order for any end equipment (voice terminals, data terminals, etc.) to be translated into the system, either a circuit pack must be physically inserted in the appropriate slot or must be logically installed using the Circuit Pack form. The number of Circuit Pack forms and associated pages to be completed is dependent on the system configuration; for example, a System 75 (not System 75 XE) with one Model 1 A control carrier (use one circuit pack CARRIERS 1 A form), one and up to four port carriers (use three circuit pack CARRIER xy forms —one for each port carrier). In this example five forms must be completed. Before any voice terminals, attendant consoles, or trunks can be administered in the system the correct type of circuit pack must be installed in the 4-12 Survey Steps appropriate slot or, using the Circuit Pack form, a circuit pack must be assigned to the slot. Use the circuit pack code (circuit pack TN number) when assigning the circuit packs to slots. The Circuit Pack forms are shown in Figures 4-8 and 4-9. The information entered on the form can be taken from a completed Port Assignment Record. Step 4—Required System Forms (Account Team/Client) The remaining steps in the survey consist of instructions for completing system forms. As you proceed, there will be times when the data for a field on a form has not yet been identified. For those cases, note the fields requiring completion and then proceed. Later, return to the form and complete it as the applicable data is identified. The following forms are required in all systems and should be completed in the order given. For each form, review the associated feature description contained in Chapter 5 (System Features, Functions, and Services), identify the fields on the form to be completed, and determine the number of forms required. Complete the fields on the duplicated form(s) as required. Ž Dial Plan • Class of Restriction Ž Class of Service Ž Feature Access Codes Ž System Parameters Note: Station Message Detail Recording (SMDR) can be provided on selected trunk groups. Talk with the customer to determine the trunk groups that should be marked for SMDR. This can be done concurrently with the next step. Step 5—Trunk Groups (Account Team) A complete list of all trunk groups available for System 75 is provided below. For each trunk group to be provided, review the associated trunk group description contained in Chapter 2 (ARS and Trunks—Instructions and Forms), identify the associated trunk group forms required and the fields on the form(s) to be completed, and determine the number of forms required. Complete the appropriate fields on the duplicated forms as required. • Central Office (CO) • Direct Inward Dial (DID) Ž Foreign Exchange (FX) Ž Wide Area Telecommunications Service (WATS) 4-13 CHAPTER 4. COMMUNICATIONS SURVEY Ž Customer Provided Equipment • Tie Ž Advanced Private Line Termination (APLT) • Access Ž Tandem Ž Digital Multiplexed Interface (DMI) Ž Release Link Step 6—Optional Feature Software (Account Team) Each of the following features is optional and may or may not be provided with the system. For each feature to be provided, review the associated feature description contained in Chapter 5 (System Features, Functions, and Services), identify the associated system forms and the fields on the forms to be completed to determine the number of forms required. Complete the appropriate fields on the duplicated forms as required. • Abbreviated Dialing—Enhanced List Ž Audio Information Exchange System (AUDIX) • Authorization Codes Ž Automatic Call Distribution (ACD) Ž Automatic Route Selection (ARS) Ž Automatic Route Selection Partitioning Ž Centralized Attendant Service (CAS)—Branch 4-14 • Centralized Attendant Service (CAS)—Main • Distributed Communications System (DCS) Ž Emergency Access to the Attendant • Forced Entry of Account Codes • Hospitality • Hospitality Parameter Reduction • Private Networking Survey Steps • Service Observing • Uniform Dial Plan Do not complete forms or fields on forms associated with an optional feature that is not provided. Step 7—Remaining System Features and Services (Account Team/Client) For each feature to be assigned, review the associated feature description in Chapter 5 (System Features, Functions, and Services). Identify the associated system forms and the fields on the forms to be completed to determine the number of forms required. Complete the fields on the duplicated forms as required. Audio Information Exchange System (AUDIX) (Client) The following features and forms are used to assign AUDIX. These features are also listed in Chapter 5. To implement these features, complete the appropriate forms assigned to each feature. Ž Station • Class of Service • Call Coverage Paths • Hunt Group Ž Interface Data Module • Interface Links • Processor Channel Assignments Ž Modular Trunk Data Module (MTDM) Ž Modular Processor Data Module (MPDM) Ž Recorded Announcement Automatic Call Distribution (ACD) (Client) The following forms and features are associated with ACD. These features are also listed in Chapter 5. To implement these features for ACD, complete the appropriate forms assigned to each feature. Ž Abandoned Call Search • Agent Call Handling 4-15 CHAPTER 4. COMMUNICATIONS SURVEY • Central Office Trunk Group Ž Class of Restriction Ž Foreign Exchange Trunk Group Ž Hunt Group Ž Intraflow and Interflow Ž Recorded Announcements Ž Queue Status Indications Ž Service Observing Ž Voice Terminals Ž Wide Area Telecommunications Service (WATS) Call Management System (CMS) The following features and forms are used to assign CMS. These features are also listed in Chapter 5. To implement these features, complete the appropriate forms assigned to each feature. • Station Ž Modular Processor Data Module • Interface Data Module Ž Interface Links Ž Processor Channel Assignment Distributed Communications System (DCS) The following forms and features are used to assign DCS. These features are also listed in Chapter 5. To implement these features, complete the appropriate forms assigned to each feature. • Dial Plan and Uniform Dial Plan Ž DS1 Circuit Pack Ž Hop Channel Assignments Ž Interface Data Module 4-16 Survey Steps • Interface Links Ž Processor Channel Assignments Ž Routing Patterns • RNX Table • Synchronization Plan Ž Tie Trunks Hospitality Features The following features are used to assign the Hospitality features. The Hospitality features are also listed in Chapter 5. To implement these features, complete the appropriate forms assigned to each feature. • Automatic Wakeup Ž Do Not Disturb • Property Management System Interface Call Rating Check-In/Check-Out Controlled Restriction Housekeeping Status Message Waiting Notification Room Change/Room Swap Step 8—End User Survey (Account Team/Client) Establish contact with a representative from each department, section, or work group that will be using the System 75. Each person selected must have the authority to make some decisions about the new communications system. You will need to interview these contacts as you go about the process of completing the system forms. Identify each system user name, terminal type, and extension number to be assigned. If required, enter each user name, terminal type, and extension number on a floor plan, or equivalent drawing. The floor plan will help you visualize various work groups and make later group assignments such as call answering groups or call pickup groups easier. This drawing, or an equivalent, can then be used by the installation technicians when installing voice terminals and associated equipment. For all terminal types and quantities of each type identified, remove the applicable blank station forms from Chapter 7 and duplicate as many times as necessary. 4-17 CHAPTER 4. COMMUNICATIONS SURVEY On each duplicated station form, enter the applicable terminal type, user name, extension number, and port number. Note: Refer to Step 2—Port Assignments for information on assigning a port and obtaining an equivalent port number for entry on the station form. Step 9—Group Forms (Account Team/Client) For each of the following features to be provided, review the associated description contained in Chapter 5 (System Features, Functions, and Services), identify the associated forms and the fields on the forms to be completed, and determine the number of forms required. Remove the applicable blank forms from Chapter 7 (Blank Forms) and duplicate as many times as necessary. Complete each field on the duplicated form as required. • Abbreviated Dialing—Group List • Abbreviated Dialing—Personal List Ž Call Coverage Ž Hunt Groups Ž Intercom Groups—Automatic and Dial Ž Pickup Groups Ž Terminating Extension Groups Step 10—Voice Terminals/BCTs (Account Team/Client) Complete the various fields on the previously obtained station forms. Before actually assigning features on the forms, review the features that can be assigned to each terminal type, the recommended button nomenclature, and the abbreviated feature name that must be entered on the form. The maximum number of buttons that can be assigned to a feature or function must also be considered. Information on each voice terminal type is provided in Chapter 6 (System Features—Instructions and Forms). The maximum number of buttons that can be assigned features (administrable buttons) is shown on each terminal type. You cannot exceed this number when assigning feature buttons to the terminal. Figures show each terminal that can be assigned, their associated button positions, and a suggested standard button arrangement. The recommended button nomenclature is also used in AT&T System 75—Console Operations, 555-200-700, AT&T System 75—Voice Terminal Operations, 555-200-701, and related System 75 User Instructions. If different nomenclature is used than that recommended, the related documentation should be marked to reflect the changes, and the nomenclature then used in all system assignments. When the terminal is installed, the button nomenclature is then entered on a label and inserted next to the button that is assigned the feature. A set of preprinted labels comes with each voice terminal. 4-18 Survey Steps Step 11—Review (Account Team/Client) Review all features and services listed in Chapter 5 (System Features, Functions, and Services) and insure that a form has been completed for all features and services to be provided. Review all features requiring hardware and insure that a port assignment has been made on a Port Assignment Record for each circuit pack required, and that the associated port number has been correctly entered on the associated system and circuit pack administration forms. Retain all completed forms for use during system initialization. The method used for determining circuit pack locations is the same method used at the factory. If there are differences, the system configuration will be changed to match the Port Assignment Records before initialization. 4-19 CHAPTER 4. COMMUNICATIONS SURVEY CONTROL CARRIER A (MODELS 2A, 2B, 3A, 3B, 3C, 3D) CONTROL CARRIER A (MODELS 1A AND 1B) PORT CARRIERS B, C, E PORT CARRIER D CIRCUIT PACK SLOT LOCATIONS Figure 4-1. 4-20 Control and Port Carrier Circuit Pack Slot Locations for Model 3 and Models 1 and 2 (Front View) (V3) Survey Steps PORT CARRIER (C) PORT CARRIER (B) CONTROL CARRIER (A) FAN ASSEMBLY (X) I PORT CARRIER (D) I PORT CARRIER (E) POWER DISTRIBUTION (Y) UNIT Figure 4-2. TAPE RECORDER ASSEMBLY Model 3 Carrier Locations and Designations (Front View) (V3) 4-21 CHAPTER 4. COMMUNICATIONS SURVEY Figure 4-3. 4-22 Models 1 and 2 Carrier Locations and Designations (Front View) (V3) Survey Steps 4-23 Survey Steps PORT CABINETS B, C, D P o R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T CONTROL CABINET A P o R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T P 0 R T CIRCUIT PACK SLOT LOCATIONS Figure 4-6. Control Cabinet and Port Cabinet Circuit Pack Slot Location—Four Cabinet System (Front View) (System 75 XE) 4-25 CHAPTER 4. COMMUNICATIONS SURVEY PORT CABINET D PORT CABINET C PORT CABINET B CONTROL CABINET A Figure 4-7. 4-26 Cabinet Locations and Designations—Four Cabinet System (Front View) (System 75 XE) Survey Steps Page 1 of 5 CARRIER A Slot Code 01: 02: 03: 04: 05: 06: 07: 08: 09: 10: Name Slot Code 11: 12: 13: 14: Name • Use slots A11-14 only with J-AB type control carrier. • Use slots A13-A14 only when not occupied by power unit. Page 2 of 5 CARRIER B Slot Code 01: 02: 03: 04: 05: 06: 07: 08: 09: 10: Name Figure 4-8. Slot Code 11: 12: 13: 14: 15: 16: 17: 18: 19: 20: Name Circuit Pack Administration Form (V3) (Sheet 1 of 3) 4-27 CHAPTER 4. COMMUNICATIONS SURVEY Page 3 of 5 CARRIER C Slot Code 01: 02: 03: 04: 05: 06: 07: 08: 09: 10: Name Slot Code 11: 12: 13: 14: 15: 16: 17: 18: 19: 20: Name Page 4 of 5 CARRIER D Slot Code 01: 02: 03: 04: 05: 06: 07: 08: 09: 10: Name Figure 4-8. Slot Code 11: 12: 13: 14: 15: 16: 17: 18: 19: 20: Name Circuit Pack Administration Form (V3) (Sheet 2 of 3) Survey Steps Page 5 of 5 CARRIER E Slot Code 01: 02: 03: 04: 05: 06: 07: 08: 09: 10: Name Figure 4-8. s l o t Code 11: 12: 13: 14: 15: 16: 17: 18: 19: 20: Name Circuit Pack Administration Form (V3) (Sheet 3 of 3) 4-29 CHAPTER 4. COMMUNICATIONS SURVEY Page 1 of 5 CARRIER A Slot Code 01: 02: 03: 04: 05: 06: 07: 08: 09: 10: Name Slot Code 11: 12: 13: 14: Name • Use slots A11-14 only with J-AB type control carrier. Ž Use slots A13-A14 only when not occupied by power unit. . Page 2 of 5 CARRIER B Slot Code 01: 02: 03: 04: 05: 06: 07: 08: 09: 10: Name Slot Code 11: 12: 13: 14: 15: 16: 17: 18: Name Figure 4-9. Circuit Pack Administration Form (System 75 XE)(Sheet 1 of 2) 4-30 Survey Steps Page 3 of 5 CARRIER C Slot Code 01: 02: 03: 04: 05: 06: 07: 08: 09: 10: Name Slot Code 11: 12: 13: 14: 15: 16: 17: 18: Name Page 4 of 5 CARRIER D Slot Code 01: 02: 03: 04: 05: 06: 07: 08: 09: 10: Name Slot Code 11: 12: 13: 14: 15: 16: 17: 18: Name Figure 4-9. Circuit Pack Administration Form (System 75 XE)(Sheet2of2) 4-31 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Overview This chapter lists the forms and fields required to implement the system and voice terminal features associated with the System 75. A brief description of each feature requiring implementation is given along with associated procedures and hardware requirements. A reference table is provided for each feature. The table provides a list of system forms required to assign the feature, the fields on the form(s) requiring completion, and page locations for instructions and blank forms. The forms are listed in the tables in the order they should be completed. A listing of the forms with associated instructions and additional information, if applicable, is provided immediately following the table. Examples are provided for complex features. This part does not attempt to discuss any feature in detail. Refer to AT&T System 75— Feature Description, 555-200-201, for a detailed description. System 75 features can be categorized into five functional areas: Voice Management, Data Management, Network Services, System Management, and Hospitality Features. A list of features by these functional areas is given on the next two pages. Features requiring implementation are listed alphabetically following the functional list. Features requiring no implementation are denoted with an asterisk (*). 5-1 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES VOICE MANAGEMENT FEATURES Abandoned Call Search Abbreviated Dialing Agent Call Handling AP Demand Print Attendant Auto-Manual Splitting * Attendant Call Waiting * Attendant Control of Trunk Group Access Attendant Direct Extension Selection With Busy Lamp Field Attendant Direct Trunk Group Selection Attendant Display Attendant Recall * Attendant Release Loop Operation * Audio Information Exchange (AUDIX) Interface Authorization Codes Automatic Callback Automatic Call Distribution Automatic Incoming Call Display * Automatic Wakeup Bridged Call Appearance Busy Verification of Terminals and Trunks Call Coverage Call Forwarding-All Calls Call Management System (CMS) Call Park Call Pickup Call Waiting Termination Centralized Attendant Service Class of Restriction Class of Service Code Calling Access Conference—Attendant * Conference—Terminal * Consult Coverage Callback Coverage Incoming Call Identification Dial Access to Attendant * Dial Plan Direct Department Calling and Uniform Call Distribution Direct Inward Dialing Direct Outward Dialing Distinctive Ringing (Alerting) Emergency Access to the Attendant Facility Busy Indication Forced Entry of Account Codes Go To Cover Hold Hot Line Service Hunting Individual Attendant Access Integrated Directory Intercept Treatment Intercom—Automatic Intercom—Dial 5-2 VOICE MANAGEMENT FEATURES Inter-PBX Attendant Calls Intraflow and Interflow Last Number Dialed Leave Word Calling Line Lockout * Loudspeaker Paging Access Manual Message Waiting Manual Originating Line Service Manual Signaling Multi-Appearance Preselection and Preference Multiple Listed Directory Numbers Music-on-Hold Access Night Service—Hunt Group Night Service—Night Console Service Night Service—Night Station Service Night Service-Trunk Answer From Any Station Night Service—Trunk Group Personal Central Office Line Personalized Ringing Power Failure Transfer * Priority Calling Privacy—Attendant Lockout Privacy—Manual Exclusion Queue Status Indications Recall Signaling * Recorded Telephone Dictation Access Remote Access Restriction—Controlled Restriction—Miscellaneous Terminal Restriction—Miscellaneous Trunk Restriction—Toll/Code Restriction—Voice Terminal—Inward Restriction—Voice Terminal—Manual Terminating Line Restriction—Voice Terminal—Origination Restriction—Voice Terminal—Outward Restriction—Voice Terminal—Termination Ringback Queuing Rotary Dialing * Send All Calls Senderized Operation * Service Observing Single-Digit Dialing and Mixed Station Numbering SMDR Account Code Dialing Straight Forward Outward Completion * Temporary Bridged Appearance * Terminating Extension Group Through Dialing * Timed Reminder Touch-Tone Dialing * Transfer * Overview VOICE MANAGEMENT FEATURES NETWORK SERVICES FEATURES Trunk Group Busy/Warning Indicators To Attendant Trunk Identification By Attendant Trunk-To-Trunk Transfer Voice Message Retrieval Voice Terminal Display SYSTEM MANAGEMENT FEATURES Facility Test Calls Customer-Provided Equipment Alarm Move Agent From CMS * DATA MANAGEMENT FEATURES Station Message Detail Recording (SMDR) System Measurements * System Status Reports * Data Call Setup Data Hot Line Data-Only Off-Premises Extensions Data Privacy Data Restriction Digital Multiplexed Interface (DMI) Trunk Group DS1 Tie Trunk Service HOSPITALITY FEATURES Automatic Wakeup Do Not Disturb Property Management System Interface EIA Interface Information System Network (ISN) Interface Modem Pooling Permanent Switched Calls Uniform Call Distribution NETWORK SERVICES FEATURES AAR/ARS Partitioning Automatic Alternate Routing Automatic Circuit Assurance Automatic Route Selection Distributed Communications System (DCS) DCS Alphanumeric Display for Terminals DCS Attendant Control of Trunk Group Access DCS Attendant Direct Trunk Group Selection DCS Attendant Display DCS Automatic Callback DCS Automatic Circuit Assurance DCS Busy Verification of Terminals and Trunks DCS Call Forwarding-All Calls DCS Call Waiting * DCS Distinctive Ringing * DCS Leave Word Calling DCS Multi-Appearance Conference/Transfer * DCS Trunk Group Busy/Warning Indication Facility Restriction Levels and Traveling Class Marks MEGACOM® Service Network Access—Private Network Access—Public Off-Premises Station I 5-3 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES AAR/ARS Partitioning Provides for the Automatic Alternate Routing (AAR) and Automatic Route Selection (ARS) services to be partitioned among as many as four different groups of users within a single System 75. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM FORM lNSTRUCTIONS BLANK FORM (Page #) (Page #) Class of Restriction Partitioned Group 6-50 7-52 ARS Foreign Numbering Plan Area (FNPA) All 2-3 7-41 ARS Home Numbering Plan Area (HNPA) All 2-7 7-43 RNX Translation Table All 2-23 7-138 • Class of Restriction—Assign a Partitioned Group Number that is used by AAR/ARS to select the AAR/ARS service for a group of users. • ARS Foreign Numbering Plan Area (FNPA)—Complete required sections. • ARS Home Numbering Plan Area (HNPA)—Complete required sections. • RNX Translation Table—Complete required sections. Hardware Requirements None. 5-4 Abandoned Call Search Abandoned Call Search Provides identification of abandoned calls. Before an incoming trunk call to a hunt group or Automatic Call Distribution (ACD) split rings the hunt group member or agent, the system checks to make sure the calling party has not abandoned the call (hung up). If the calling party has abandoned the call, the call does not ring the hunt group member or agent. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. I I FORM FIELD FORM INSTRUCTIONS BLANK FORM I (Page #) (Page #) Central Office Trunk Group Abandoned Call Search 2-45 7-49 Foreign Exchange Trunk Group Abandoned Call Search 2-70 7-87 WATS Trunk Group Abandoned Call Search 2-101 7-148 • Trunk Group Forms—Complete Abandoned Call Search field. Hardware Requirements Requires a port on the TN747B Central Office circuit pack. 5-5 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Abbreviated Dialing Provides lists of stored numbers that can be accessed to place local, long-distance, and international calls; to activate features; or to perform end-to-end signaling. (End-to-end signaling allows access to remote computer equipment.) Stored numbers can be accessed by voice terminal users and data terminal users. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Pege #) BLANK FORM (Page #) Feature Access Codes AD List 1 Access Code AD List 2 Access Code AD List 3 Access Code Program Access Code 6-89 7-76 Abbreviated Dialing 7103A Button Assignment All 6-12 7-29 Station AD List 1 6-181 to 6-390 7-151 to 7-186 List1, 2, 3 6-54 7-56 abrv-dial Button Assignment 6-15 7-37 Button Assignments (AD associated, if applicable) All 6-10 7-26 Abbreviated Dialing Group List Abbreviated Dialing Personal List All 6-6 7-22 All 6-8 7-25 Abbreviated Dialing Enhanced List All 6-2 7-2 to 7-20 Data Line Data Module List1: 6-57 7-60 AD List 2 AD List 3 Hot Line Destination-AD List Number (if applicable) Console Parameters Attendant Console Abbreviated Dialing System List 5-6 • Feature Access Codes Form—Verify that all feature access codes for accessing lists and programming entries in a personal list have been established in the Abbreviated Dialing List 1, List 2, and List 3 Access Code and Program Access Codes sections. • Abbreviated Dialing 7103A Button Assignment Form—Complete all sections of the 7103A list, if the system uses 7103A Fixed Feature Voice Terminals. Abbreviated Dialing • Station Form—Assign lists to voice terminal’s Abbreviated Dialing section. On multiappearance voice terminals, optionally assign buttons to access an Abbreviated Dialing list entry. For example, if entry 1 on the system list is the number of a branch office in London, then this entry can be assigned to a button. The call can be placed by Iifting the receiver and pressing the button. Similarly, entries from a group or personal list can be assigned to a button. Users can program buttons which are assigned to an Abbreviated Dialing personal list entry. Some features have a button directly associated with them; others do not. For example, a Call Pickup button can be assigned to a multi-appearance voice terminal, whereas a Priority Calling button cannot. To associate Priority Calling with a button, assign the Priority Calling feature access code to an Abbreviated Dialing list (normally, the System List) and then assign that list entry to the button. This is exactly the same procedure as discussed in the preceding paragraph. The only difference is that the Abbreviated Dialing list entry is a feature access code instead of a telephone number. Certain voice terminals used with System 75 are capable of storing numbers. Like Abbreviated Dialing, a stored number is automatically dialed when the associated button is pressed. This, however, is Repertory Dialing, not Abbreviated Dialing. In this case, the number is stored in the voice terminal, not in the system. Abbreviated Dialing only applies for numbers stored in the system. • Console Parameters Form—Assign lists to Console Parameters Abbreviated Dialing field. • Attendant Console—Assign abbreviated dialing list button to attendant console. • Abbreviated Dialing System List Form—Establish a System List. Complete all sections. • Abbreviated Dialing Group List Form— Establish Group Lists. Contact personnel who will use Abbreviated Dialing Group List to determine the codes or numbers that should be entered on the various Group Lists. Blank lists can be established and codes or numbers can be added later. Also, specify if calls to numbers on this list should be privileged. Complete all sections. • Abbreviated Dialing Personal List Form— Establish Personal Lists. Users can program their own Personal List once the list is in the system via the System Access Terminal (SAT). Complete all sections. • Abbreviated Dialing Enhanced List— Establish an Enhanced List. Complete all sections. Ž Data Line Data Module—Assign lists to Data Module List 1 section. Hardware Requirements None. 5-7 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Access Trunk Group An Access Trunk Group provides System 75 with the ability to communicate with another PBX as either a main or a tandem switch. Trunks in this group will not send or receive Traveling Class Marks. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Access Trunk Group All FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 2-32 7-30 • Trunk Group Form (Access)—Complete all sections as required. Hardware Requirements A port is required on a TN722A, TN722B, TN760, or TN760B circuit pack for each trunk to be assigned in the Access Trunk Group. A TN760 or TN760B provides four ports. A TN722A or TN722B provides 24 ports. 5-8 APLT Trunk Group Advanced Private Line Termination (APLT) Trunk Group An Advanced Private Line Termination (APLT) Trunk Group provides access between the System 75 and another PBX or Centrex. If the trunk group is assigned as external, incoming calls will have a 2-burst distinctive ringing signal. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM APLT Trunk Group FIELD All FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 2-39 7-34 • APLT Trunk Group Form—Complete all sections as required, Hardware Requirements A port on a TN760 or TN760B Tie Trunk circuit pack or a TN722A or TN722B DS1 Tie Trunk circuit pack is required for each trunk to be assigned in the APLT Trunk Group. A TN760 or TN760B provides four ports for 4-wire E&M lead signaling. A TN722A or TN722B provides 24 ports for tie trunks, release link trunks, and APLT trunks. 5-9 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Agent Call Handling Provides Automatic Call Distribution (ACD) agents with the various capabilities required to answer and process ACD calls. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Feature Access Codes Complete Feature Access Codes for Automatic Call Distribution Features Station (Voice Terminal) Button/Feature Button Assignments -manual-in -auto-in -aux-work -after-call -assist -release Attendant Console 24 Feature/Button Assignments -after-call -assist -auto-in -aux-work -manual-in -release FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-89 7-76 6-181 to 6-390 7-151 to 7-186 6-15 7-37 • Feature Access Codes Form—Assign ACD features as needed. • Station Form—Assign Agent Call Handling to stations as needed. Ž Attendant Console Form—Assign Agent Call Handling to Attendant Console as needed. Hardware Requirements None. 5-10 AP Interface and Assignments Applications Processor (AP) Interface and Assignments (V3) Allows for the implementation of an Applications Processor (AP) in System 75. The AP provides AP-based features to the system such as Automated Building Management, Call Detail Recording and Reporting, Directory, Electronic Documentation Communications, Message Center, and Terminal Emulation, Figure 5-1 shows the AP connected to the System 75 using a Modular Processor Data Module. Applications Processor Interface Administration To implement the AP interface, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Station All 6-181 to 6-390 7-151 to 7-186 Interface Data Module All (for one AP link) 6-139 7-106 Interface Links All (for one AP link) 6-141 7-110 Processor Channel Assignment All (for one AP link) 6-163 7-127 MPDM All 6-153 7-118 Feature Related System Parameters AP connected 6-105 7-81 • Station Form—Complete one station form for a 2500 Voice Terminal. This is used to assign the analog ports cabled to the AP. Enter y in the Data Restriction and enter n in the Call Waiting Indication field. • Interface Data Module Form—Complete all sections as required. Assigns a link (interface channel) in the digital switch for an AP interface. There are four links (01 to 04) available for assignment. • Interface Links Form—Complete all fields on the form for one link as required. Assigns a link from the Interface circuit pack for the AP. • Processor Channel Assignment Form— Complete the required fields on the form for one interface. Enter the AP link number from the Interface Links Form. Ž MPDM Data Module Form—Complete all sections as required. Assigns a port on a TN754 Digital Line circuit pack to provide an interface between the AP, its associated Modular Processor Data Module, and the digital switch. 5-11 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • Feature Related System Parameters Form—Enter y in AP connected field. Hardware Requirements Requires a TN716 Interface 1 circuit pack, a TN738 Interface 2 circuit pack, and a TN719 Interface circuit pack. In addition, a port on a TN754 Digital Line circuit pack is required to provide the AP interface from its associated MPDM to the digital switch. The Interface circuit packs do not require port assignments in the system. The TN742 is used with the 2500 Voice Terminal. SYSTEM 75 AP CONNECTIONS AND ASSIGNMENTS WITCH PROCESSING ELEMENT PROCESSOR CHANNELS O------59------63 INTERFACE OATA MODULE (INTERFACE DATA MODULE FORM PROCESSOR CHANNEL ASSIGNED TO INTERFACE CHANNEL ASSIGNEO USING PROCESSOR CHANNEL ASSIGNMENT FORM ● ● ● INTERFACE LINK 4 Figure 5-1. 5-12 USE PDM OATA MODULE FORM IF 1 INTERFACE • LINK 1 • (INTERFACE Ž LINK FORM) 64 T D M B u s TN754 DIGITAL LINE CP Applications Processor Connected to a Digital Line Circuit Pack AP Interface and Assignments Applications Processor Assignments Administration To implement the AP Assignments, the following form(s) or section of the form(s) must be completed. FIELD FORM FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-125 7-96 6-181 to 6-390 7-151 to 7-186 Hunt Groups Group Extension Group Type Group Name Message Center ACD Queue Queue Length Group Extension Station COS COS Coverage Path LWC Reception LWC Activation Redirect Notification Coverage Path Button/Feature Button Assignments call-fwd goto-cover Iwc-store send-calls Class of Service Call Fwd-All Calls 6-53 7-53 Call Coverage Paths All 6-43 7-48 • Hunt Groups Form— — Enter ucd in the Group Type field. — Enter n in the ACD field. — Enter y in the Queue field. — Enter the number of users assigned as hunt group members in the Queue Length field. For example, if the hunt group has ten members, then 10 must be entered in the field. These members are used for AUDIX voice retrieval. 5-13 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • Station Forms— — Assign correct Class of Service number so voice terminal can activate Call Forwarding All Calls feature. — Enter y in the LWC Activation field. — Enter y in the Redirection Notification field. — Assign a coverage path number which has the AUDIX hunt group in a coverage point. Ž • 5-14 Class of Service Form—Verify Call Forwarding All Calls feature is activated. Call Coverage Paths Form— Assign a coverage path which includes the AUDIX hunt group number in a coverage point. AP Demand Print AP Demand Print (V3) Allows the voice terminal user to print his or her own undelivered messages without calling the AP-based Message Center. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Station Button/Feature Button Assignments -print-msgs Feature Access Codes Print Messages Access Codes FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 6-89 7-76 • Station Forms—Assign an AP Demand Print (print-msgs) button. • Feature Access Codes Form—Assign Print Message Access Codes. Hardware Requirements An Applications Processor, an MPDM, and a printer must be included in the system. 5-15 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Attendant Console The attendant console is a digital call-handling position with pushbutton control used not only to answer incoming calls and place outgoing calls, but also to manage and monitor some of the systems operations. A system can have as many as six consoles in operation at any time. A daytime console can double as a night console, or a seventh console can be provided. If a seventh console is provided, it must be classified as night-only and cannot operate when the other six operate. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) All 6-54 7-56 All 6-15 7-37 FORM Console Parameters Attendant Console Ž FIELD Console Parameters Form—Complete all sections as required. This provides the group parameters for all attendant consoles to be assigned in the system. • Attendant Console Form—Complete all sections as required. This provides the unique parameters for each attendant console in the system. A completed form is required for each console to be assigned. Hardware Requirements Requires a port on a TN754 Digital Line circuit pack for each attendant console to be assigned. For reliability, the attendant consoles should not be assigned to ports on the same TN754 circuit pack. For example, if three attendant consoles are to be provided, assign each console to a port on three different TN754s, if possible. However, if required, all attendant consoles may be assigned to ports on the same TN754 circuit pack. 5-16 Attendant Control of Trunk Group Access Attendant Control of Trunk Group Access Allows the attendant to control trunk groups, and prevents voice terminal users from directly accessing a controlled trunk group. Administration To implement this feature, the following form(s) . . or sections of the form(s) must be completed. FORM FIELD Attendant Console Feature Button Assignments -act-tr-grp -deact-tr-g Trunk Group: Access APLT CO CPE DMI FX RLT Tandem Busy Threshold Tie WATS FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-15 7-37 2-32 2-39 2-45 2-52 2-63 2-70 2-80 2-86 7-30 7-34 7-49 7-57 7-72 7-87 7-134 7-141 2-93 2-101 7-145 7-148 • Attendant Console Form—Trunk groups to be controlled must be assigned to each of the first six Attendant Direct Trunk Group Select Button Assignments (fields 1-6) via the Attendant Direct Trunk Group Selection feature. A Control Activate (act-trgrp) and a Control Deactivate (deact-tr-g) button (one each) must be assigned to one of the 24 programmable feature buttons on the attendant console Feature Button Assignments section. • Trunk Group Forms—Assign busy threshold number for trunk groups assigned to Direct Trunk Group Selection buttons. Hardware Requirements None. 5-17 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Attendant Direct Extension Selection With Busy Lamp Field Allows the attendant to place or extend calls to all extension numbers assigned to the system by pressing a Group Select button and a Direct Extension Selection (DXS) button instead of dialing the extension number. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. I I FORM Attendant Console FIELD Hundreds Select Button Assignments (1-8) FORM lNSTRUC- BLANK FORM TIONS (Page #) (Page #) 6-15 7-37 • Attendant Console Form—Assign up to eight buttons in the “Hundreds Select Button Assignments” section. Hardware Requirements Requires a Selector Console. 5-18 Attendant Direct Trunk Group Selection Attendant Direct Trunk Group Selection Allows the attendant direct access to an idle outgoing trunk by pressing the button assigned to the desired trunk group. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Attendant Console DTGS Button Assignments (1-12) • FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-15 7-37 Attendant Console Form—Assign up to 12 buttons in the “Direct Trunk Group Buttons (Access Code)” section. If trunk groups are to be controlled via the Attendant Control Of Direct Trunk Group Access feature, they should be assigned the first six DTGS Button Assignments (1-6). This feature is closely related to the Attendant Control of Trunk Group Access and Trunk Group Busy/Warning Indicators to Attendant features. Refer to those features for additional information. Hardware Requirements None. 5-19 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Attendant Display Shows call-related information that helps the attendant to operate the console more efficiently. Also shows personal-service and message information. Information is shown on the alphanumeric display on the attendant console. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Attendant Console Ž 5-20 Display Module Button Assignments (1-8) FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-15 7-37 Attendant Console Form—Assign up to eight buttons in the “Display Module Button Assignments” section. Hardware Requirements None. FIELD AUDIX Interface and Assignments Audio Information Exchange (AUDIX) Interface and Assignments Provides a communications link between the System 75 and the Audio Information Exchange (AUDIX). AUDIX allows both System 75 users and outside callers to write, edit, send, and forward voice messages to other users. In addition, System 75 users can also receive and store incoming voice messages from others and transfer calls into AUDIX. This part provides the instructions and supporting figures required to assign a System 75 V3 and XEV3 to a small, medium, or large AUDIX system. The figures provide a reference to the forms used to assign the AUDIX interface link and switch assignments. Some of the figures that show example forms do not show the actual completed form. Some figures only show that part of the form that can be completed to implement AUDIX features. The figures (forms) provide examples only. The actual data assigned on the forms depend upon business requirements and may not be reflected in these examples. This part also provides the instructions and figures required to implement AUDIX used in a Distributed Communication System (DCS) or a non-DCS configuration. The System 75 and AUDIX assignments used in a non-DCS configuration is shown in Figures 5-2 and 5-3. The System 75 and AUDIX assignments used in a DCS configuration is shown in Figure 5-4. System 75 and AUDIX used in a DCS configuration is considered as the Host Switch (the switch that has AUDIX connected to it) and the other System 75s are considered Remote Switches. Figure 5-4 shows three switches with Switch 1 having the AUDIX. The DCS configuration (Figure 5-4) only references the examples of completed forms used to assign the two Hunt Groups on the two remote switches (2 and 3) for AUDIX. The figure also shows the AUDIX data links, Processor and Hop channel assignments, and connections. This part does not provide the forms, figures, and instructions on how to implement DCS tie trunks and data links used with AUDIX. The instructions, figures, and examples on how to implement DCS data links and tie trunks are covered in the DCS section. The following forms require implementation for AUDIX used in a DCS or non-DCS configuration: • AUDIX Interface to Switch—An AUDIX interface from the System 75 is assigned using the following implementation forms: — Interface Data Module (assigns a physical interface link number for the AUDIX Link) — Interface Links (used to enable the AUDIX Interface Link) — Modular Processor Data Module (MPDM) or Modular Trunk Data Module (MTDM)—The MPDM connects to a large AUDIX system and the MTDM connects to a small or medium AUDIX system. — Hop Channels (DCS configuration only)—Allows the AUDIX channels to hop from the host switch to a remote switch is a DCS arrangement. 5-21 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • Call Transfer Into AUDIX—A user who is an AUDIX subscriber or a covering user for a principal who is an AUDIX subscriber may transfer a call to AUDIX. This requires use of the Transfer Into AUDIX Feature Access Code or use of an abbreviated dialing button programmed with this access code. • Call Transfer Out of AUDIX—Provides call progress feedback to the calling party in the form of call ringing and voiced messages if the called party is busy. In addition, a called party with a display-equipped terminal is informed of the call type (direct or redirected) and receives associated information about the call. Note: • Recorded Announcements—Provides a recorded announcement for AUDIX users. • AUDIX in a Distributed Communications System (DCS)—An AUDIX connected to a System 75 (host switch) can support other switches (remote switches) in a DCS network. The remote switch does not have a direct data link connection to AUDIX. It passes its data to the host switch via processor channels. The AUDIX via DCS has separately administered hop channels to each of the remote switches in the network. The host switch then provides the AUDIX connection. All AUDIX features can be activated from a host or remote switch. • AUDIX as an Automatic Call Distribution (ACD) Split—The AUDIX hunt group (must be host AUDIX hunt group when in a DCS) may be administered as an ACD split by setting the ACD field on the hunt group to “y”. This allows AUDIX traffic to be measured via the ACD’s Call Management System (CMS). AUDIX requests for voice ports are recorded as logins and AUDIX requests to the switch to disable voice ports are recorded as logouts by the CMS. If an ACD with CMS is not currently configured in the system, AUDIX traffic measurements may be taken using the System Measurements feature. Note: 5-22 Administration for Call Transfer Out of AUDIX must be performed on the AUDIX machine. AUDIX machine administration is not covered in this manual. Refer to the appropriate AUDIX manual for additional information. See the AUDIX feature description in the AT&T System 75—Feature Description, 555-200-201, for detailed AUDIX information. AUDIX Interface and Assignments Administration—AUDIX Switch Interface-Used in a Non-DCS or DCS Configuration To implement the AUDIX interface in a DCS or non-DCS configuration, the following form(s) or sections of the form(s) must be completed. See Figures 5-2 through 5-21. FORM FIELD FORM lNSTRUCTIONS BLANK FORM (Page #) (Page #) Interface Data Module All (for one AUDIX link) 6-139 7-106 Interface Links All (for one AUDIX link) 6-141 7-110 Processor Channel Assignment All (for one AUDIX link) 6-163 7-127 All Modular Processor Data Module (For a small or medium AUDIX system) (Not used if the PIB jack is being assigned to AUDIX) 6-153 7-118 Modular Trunk Data Module (For a large AUDIX system) (Not used if the PIB jack is being assigned to AUDIX) All 6-153 7-118 Hop Channel Assignments (DCS Configuration—Host Switch Only) All 6-116 7-90 • Interface Data Module Form—Complete all fields as required for one physical channel (interface link). This assigns a physical channel on the switch for the AUDIX interface. Four interface physical channels (01 to 04) are available for assignment. If AUDIX is connected to the PIB jack (XEV3), assign physical channel 01 (interface link 1). This number becomes the interface link number on the Interface Links form. The interface link communicates with the AUDIX port on the AUDIX machine. AUDIX ports and translations are not part of the System 75 translations but are shown to give examples on how AUDIX ports are used with the System 75. • Interface Links Form—Complete all fields on the form for one link, as required. This is the physical channel number (01 to 04) assigned on the Interface Data Module form. If AUDIX is connected to the PIB jack, complete all fields for link 1 (physical channel 01). • Processor Channel Assignment Form (non-DCS Configuration)—Complete the required fields on the form for one AUDIX interface link. Enter the AUDIX link number from the Interface Links form. Processor Channel 59 must be used for AUDIX. 5-23 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • Processor Channel Assignment Form (DCS Configuration)— — Host Switch—Assign the link numbers and associated channels to each remote switch. — Remote Switch—Enter the interface links number and associated information including the host switch machine ID for the DCS AUDIX connection. • Modular Processor Data Module (MPDM) or Modular Processor Trunk Data Module Form—Complete all fields as required. Complete an MTDM form for a large AUDIX system or an MPDM form for a small or medium AUDIX system. The MPDM or MTDM connects to a TN754 Digital Line circuit pack. Note: Instead of administering an MPDM or MTDM form, the AUDIX data link may be directly connected to the Processor Interface Board (PIB) jack (XEV3 only) on the back of the Control Carrier (if not already assigned). The PIB jack interface utilizes Interface Link 1 which is administered using the Interface Data Module and Interface Links forms. • Hop Channel Assignments Form—Complete as required to assign hop channels so the host System 75 switch interface link can have a hop channel to the remote switches. Figure 5-4 shows an AUDIX In A DCS Network arrangement consisting of three System 75 switches. Associated Hop Channel and Processor Channel Assignments forms for each switch is provided in addition to related AUDIX translations. The AUDIX translations are not part of the System 75 translations but are presented here for a better understanding of the system. Figure 5-4 does not cover any translations for DCS. Translation assignments on AUDIX and each switch must be coordinated to insure proper operation. It is recommended that Interface Channel numbers associated with each logical link match AUDIX port numbers on all forms. This helps in coordinating assignments and aids in troubleshooting. The following guidelines must be observed when making AUDIX assignments on the System 75: Processor Channel Assignment Form 1. The entry in the Remote Processor Channel field (on System 75) must agree with associated AUDIX port fields (on AUDIX). For example, as shown on Figure 5-4, the association of each System 75 switch to an AUDIX port is shown on the AUDIX Translations form where Switches 1, 2, and 3 are associated with AUDIX ports 1, 2, and 3, respectively. Also note that the interface to each switches processor is via Switch Port (that is, Processor Channel) 59. As a result of this association, the Remote Processor Channel entries on switches 1, 2, and 3 Processor Channel Assignments forms for Processor Channel 59, as shown, are 1, 2, and 3, respectively. 5-24 AUDIX Interface and Assignments 2. Machine IDs entered on the form (on System 75) must agree with the AUDIX field entry on the AUDIX Data Link form (on AUDIX—form not shown). Typically, with just one AUDIX, this entry is “1”. Hop Channel Assignments Form Interface Link Channel entries (on System 75) used to show the host switch interface to AUDIX must agree with related AUDIX logical channels (on AUDIX). For example, as shown on Figure 5-4, Interface Link 1, Channel 2 (1 ,2) is shown logically connected to AUDIX logical channel 2. This then becomes part of the first line entry on the Hop Channel Assignments form as shown. A similar situation is shown for Interface Link 1, Channel 3 (1 ,3) which is entered on the second line of the form. The remaining entries on the Hop Channel Assignments form complete the hop connection to Switch #2 and Switch #3. The Interface Link assigned to AUDIX (Interface Link 1 in the example) is a dedicated link and cannot be assigned to another interface such as a link to another DCS switch, Applications Processor, Call Management System, or Property Management System. Hop Channel Assignments and Processor Channel Assignment Forms Interface Link Channel assignments (on System 75) between switches must agree, For example, as shown on Figure 5-4, Interface Channel 2 is shown associated with the logical link from Switch #1 to Switch #3. Channel 2 is then entered on Switch #10’s Hop Channel Assignments form and on Switch #9’s Processor Channel Assignments form. A similar situation is shown for Interface Channel 3 to Switch #3. 5-25 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Administration—Switch Assignments To implement the AUDIX switch assignments in a DCS or non-DCS, the following form(s) or sections of the form(s) must be completed. FORM FORM FIELD INSTRUCTIONS BLANK FORM (Page #) (Page #) Feature Access Codes Transfer Into AUDIX 6-89 7-76 Station (2500) (up to 32 forms may be required) All (for AUDIX voice ports) Extension Type COR Port Name Data Restriction Calls Waiting Indication LWC Reception 6-250 7-163 Hunt Groups (Non-DCS Configuration) Group Number Group Extension Group Type Group Name Coverage Path COR Message Center ACD Queue Measured By MIS Queue Length First Announcement Ext. First Announcement Delay Group Member Assignments 6-125 7-96 (Continued on next page.) 5-26 AUDIX Interface and Assignments FORM FORM FIELD Hunt Groups Group Number (DCS Configuration when this Group Extension Group Type switch is a Remote Switch) Group Name COR Message Center ACD Queue Audix Extension lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-125 7-96 6-181 to 6-390 7-151 to 7-186 Station (as required) COS Coverage Path LWC Reception LWC Activation Redirect Notification Message Waiting Indicator Button/Feature Button Assignments -call-fwd -goto-cover -Iwc-store -send-calls Class of Service Call Fwd-All Calls 6-53 7-53 Call Coverage Paths All 6-43 7-48 Recorded Announcements All 6-169 7-131 • Feature Access Codes Form—Enter the Transfer Into AUDIX access code. • Station Form (2500 Voice Terminal)—Complete one 2500 voice terminal form for each AUDIX voice port member of the AUDIX hunt group. Up to 32 voice terminal forms may be completed for the AUDIX voice ports. Assign up to 16 voice terminal forms for a small or medium AUDIX system or assign up to 32 ports for a large AUDIX system. — Assign extension number in Extension field. — Enter 2500 in Type field. — Enter desired Class of Restriction. 5-27 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES — Enter port number on an Analog circuit pack in Port field. — Enter AUDIX in the name field. — Enter audix in the LWC Reception field. — Enter “y” in the Data Restriction field. — Enter “n” in the Call Waiting Indication field. • Hunt Groups Form—When this switch is not part of a DCS AUDIX configuration or when this switch is the Host Switch in a DCS AUDIX configuration. — Enter a Hunt Group Number 1 through 32. — Enter the AUDIX extension number in the Group Extension field. — Enter “ucd” in the Group Type field. — Enter “audix” in the Group Name field. — Enter a Coverage Path number 1 through 400 in the Coverage Path field. — Enter a COR number from O through 63 that identifies the COR of hunt group and hunt group members. — Enter “audix” in the Message Center field. — Enter “y” in the ACD field if AUDIX is an ACD split. — Enter “y” in the Queue field. — Enter “y” in the Measured By MIS field if hunt group traffic is to be measured by the Call Management System (CMS); otherwise, enter “n”. — Enter the number of users assigned as hunt group members in the Queue Length field. For example, if the hunt group has four members, then 4 must be entered in the field. These members are used for AUDIX voice retrieval. — Enter a recorded announcement extension and associated delay. The associated announcement will be provided to a user after being in a call waiting queue for the specified delay interval. This applies to the First Announcement Ext. and First Announcement Delay fields. — Enter AUDIX voice port extension number in Group Member Assignments field. 5-28 AUDIX Interface and Assignments • Hunt Groups Form—When this switch is a Remote Switch in a DCS AUDIX configuration: — Enter a Hunt Group Number 1 through 32. — Enter the AUDIX extension number in the Group Extension field. Enter “ucd” in the Group Type field. • — Enter “rem-audix” in the Group Name field. — Enter a COR number from 0 through 63 that is same COR of the Host Switch AUDIX hunt group. — Enter “rem-audix” in the Message Center field. — Enter “n” in the ACD field. — Enter “n” in the Queue field. — Enter a 4- or 5-digit UDP extension number in the AUDIX Extension field on the Host Switch Hunt Group. This extension number identifies the AUDIX extension number on the Host Switch that will be used as a Message Center for this Hunt Group. Station Forms— — Assign correct COS number so voice terminal can activate Call Forwarding All Calls feature. — Assign a Coverage Path number that has the AUDIX hunt group in a coverage point. — Enter “audix” in the LWC Reception field. — Enter “y” in the LWC Activation field. — Enter “y” in the Redirection Notification field. — Enter “y” in the Message Waiting Indication field. — Button Assignments—Assign a call forwarding (call-fwd), go to cover (goto-cover), leave word calling store (Iwc-store), and a send all calls (send-calls). • Class of Service Form—Verify Call Forwarding All Calls feature is activated. • Call Coverage Paths Form— Assign a coverage path that includes the AUDIX hunt group extension number in a coverage point. It is recommended that the AUDIX hunt group extension number be assigned in coverage Point:3; however, this is not a requirement.. 5-29 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • Recorded Announcements Form—Complete fields for one recorded announcement. Hardware Requirements The AUDIX interface to the System 75 requires one port on a TN754 Digital Line circuit pack and a Modular Processor Data Module (MPDM) or a Modular Trunk Data Module (MTDM). The AUDIX data link can also be connected directly to the System 75 via the PIB jack on back of the Control Cabinet (XEV3 only). Up to 16 ports on a TN742, TN746, or TN769 Analog Line circuit pack are required for small and medium AUDIX systems or up to 32 ports for a large AUDIX system. Any combination of these analog packs can be used. 5-30 AUDIX Interface and Assignments SYSTEM 75 SWITCH 1 I SWITCH PROCESSING ELEMENT PROCESSOR CHANNELS 0-----59------63 ASSIGN INTERFACE LINK 4 USING INTERFACE DATA MODULE FORM PROCESSOR CHANNEL 59 ASSIGNED TO INTERFACE CHANNEL 1 ASSIGNED USING PROCESSOR CHANNEL ASSIGNMENT FORM T D M INTERFACE LINK 1 CALL COVERAGE PATH THAT G0ES TO AUOIX HUNT GROUP (CALL COVERAGE FORM) Figure TN754 DIGITAL LINE CP INTERFACE LINK 4 (INTERFACE (LINK FORM) 5-2. B U S TN742 OR TN769 ANALOG LINE CIRCUIT PACK EXTS: 49001, 49002, 49003. 49004 (STATION FORM) TN750 RECORDED ANNOUNCEMENT CP (RECORDED ANNOUNCEMENT AUDIX HUNT GROUP MEMBERS EXT. 49001 *MTDM OR MPDM (PDM OR TDM DATA MODULE FORM) AUDIX SYSTEM (LARGE) AUDIX SYSTEM (SMALL OR MEDIUM) AUDIX VOICE PORTS FOR HUNT GROUP MEMBERS 49001-49004 • MTDM CONNECTS TO LARGE AUDIX AND MPDM CONNECTS SMALL OR MEDIUM AUDIX SEE FIGURE 5-3 FOR XEV3 PIB DIRECT CONNECTION FORM) 49002, 49003, 49004 (HUNT GROUP FORM) System 75 V3 AUDIX Connections and Assignments 5-31 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES SYSTEM 75 SWITCH SWITCH PROCESSING ELEMENTT PROCESOR CHANNELS 0------59------63 PROCESSOR CHANNEL 59 ASSIGNED TO INTERFACE CHANNEL 1 ASSIGNED USING PROCESSOR CHANNEL ASSIGNMENT FORM ASSIGN INTERFACE LINK 1 USING INTERFACE DATA MODULE FORM IF 1 • • Ž 64 PIB JACK LOCATED ON BACK OF CONTROL CARRIER *INTERFACE LINK 1 (INTERFACE LINK FORM) T D M B u s • WHEN THE PIB JACK IS USED FOR AUDIX INTERFACE LINK CANNOT BE ASSIGNED TO ANY OTHER SERVICE - Figure 5-3. 5-32 TN742 OR TN769 ANALOG LINE CIRCUIT PACK EXTS: 49001, 49002, 49003, 49004 (STATION FORM) AUDIX DATA LINK AUDIX SYSTEM (SMALL , MEDIUM, OR LARGE) AUDIX VOICE PORTS FOR HUNT GROUP MEMBERS 49001-49004 TN750 RECORDED ANNNOUNCEMENT CP (RECORDED ANNOUNCEMENT System 75 XEV3 AUDIX Connections and Assignments Located on Back of Control Carrier AUDIX Interface and Assignments DCS Link Switch #1 (Host) Interface Link 4 , Interface Link 1 Hop to Switch #3 Switch #3 (Remote) 4 Interface Link 2 Remote Audix Hunt Group TO Host Audix Hunt Group Ext. 48123 Switch 1 Audix Interface Link 3 Audix Logical Channel Hop to Switch #2 DCS Link Switch #2 (Remote) Interface Link 2 Interface Link LEGEND: Physical Connection - - - - Logical Link Interface Channel Remote Audix Hunt Group To Host Audix Hunt Group Ext. 48123 Switch 1 AUDIX TRANSLATIONS (Not Part of System 75 Translations) Switch port Audix Port Switch # 59 59 59 3 2 1 2 3 1 Logical Channel Data Link 3 2 1 1 1 1 SWITCH #l TRANSLATIONS Processor Channel Assignments Form MACHINE Interface Proc Remote Proc Chan Appl. ID Priority Link Chan Chan 1 audix 1 1 1 h 59: Hop Channel Assignments Form Priority Link/Chan Link/Chan (Must Agree With Far-End Switch’s Interface Channel Number) (Hop to Switch #3) (Hop To Switch #2) (Must Agree With Associated Audix Logical SWITCH #3 TRANSLATIONS Channel Numbers) Processor Channel Assignments Form MACHINE Remote Interface Proc Proc Chan Appl. ID Priority Link Chan Chan 1 audix 2 h 2 2 59: SWITCH #2 TRANSLATIONS Processor Channel Assignments Form Interface Proc Priority Link Chan Chan h 3 2 59: Figure 5-4. Remote Proc Chan 3 Appl. audix MACHINE ID 1 AUDIX Used in a Distributed Communications System 5-33 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Page 1 of 1 DATA MODULE Type: interface Physical Channel: 04 Data Extension: 48000 Name: AUDIX COS: 1— COR: 1— ABBREVIATED DIALING Listl: Form Used When PIB Jack ls Not Used—V3 Page 1 of 1 DATA MODULE Data Extension: 48000 Name: AUDIX Type: interface Physical Channel: 01 COS: 1— COR: 1— ABBREVIATED DIALING Form Used When PIB Jack ls Used—XEV3 Figure 5-5. 5-34 Example of Interface Data Module Forms Used to Assign AUDIX Interface Links AUDIX Interface and Assignments Page 1 of 1 INTERFACE LINKS Link Enabled Establish Connect ion Interface Extension Destination Number DTE/DCE 49005 DTE Identification 1: 2: 3: 4: y Figure 5-6. y 48000 AUDIX LINK Example of Interface Links Form Used To Assign and Enable Interface Link 4 for a Small or Medium AUDIX—Used With MPDM (Data Module) Ext. 49005 Page 1 of 1 INTERFACE LINKS Link Enabled Establish Connect ion 1: — 2: — 3: — 4: y Figure 5-7. y Interface Extension 48000 Destination Number DTE/DCE 49006 DTE Identification AUDIX LINK Example of Interface Links Form Used To Assign and Enable Interface Link 4 for a Large AUDIX—Used With MTDM (Data Module) Ext. 49006 5-35 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Page 1 of 1 INTERFACE LINKS Link Enabled 1: 2: Establish Connection y — y 3: Interface Extension 48000 Destination Number DTE/DCE Identification eia DTE AUDIX LINK — 4: — — Figure 5-8. Example of interface Links Form Used To Assign and Enable Interface Link 1 for AUDlX(XEV3 Only)—Used When Audix ls Connected to the PIB Jack on the Control Carrier Page 1 of 1 DATA MODULE Data Extension: 49005 Name: AUDIX-PDM Connected to: dte — Type: pdm COS: 1— Port : C0508 COR: 1— Remote Loop-Around Test: n — ABBREVIATED DIALING Listl: Figure 5-9. 5-36 Example of Data Module Form Used To Assign a Modular Processor Data Module To a Small or Medium AUDIX AUDIX Interface and Assignments Page 1 of 1 DATA MODULE Data Extension: 49006 Type: tdm Name: AUDIX-TDM Port : C0509 COS: 1— COR: 1— Remote Loop Around Test: n ABBREVIATED DIALING Listl: Figure 5-10. Example of Data Module Form Used To Assign a Modular Trunk Data Module To a Large AUDIX Page 4 of 4 PROCESSOR CHANNEL ASSIGNMENT Proc Chan 56: Interface Link Chan — 57: — MACHINE ID — — — — — — 59: 4 — 1— 60: — — Figure 5-11. Appl. — — — — Remote Proc Chan — 58: 61: Priority h — 1 — audix 1 — — — — — Example of Processor Channel Assignment Form Used To Assign Processor Channel 59 To AUDIX Using Link 4 (V3) 5-37 CHAPTERS. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Page 1 of 1 STATION Extension: 49001 Type: 2500 Port: D1501 COR: 1 Lock Messages: n COS: 1 Security Code: Tests? n _ Name: AUDIX Coverage Path: — Room: Jack : Cable: FEATURE OPTIONS Data Restriction? y — LWC Reception? audix Call Waiting Indication? n Figure 5-12. Example of 2500-Type Voice Terminal Form Assigned to AUDIX Voice Port Page 1 of 1 STATION Extension: 49002 Type: 2500 Port: D1502 Lock Messages: n Security Code: Name: AUDIX Coverage Path: — COR: 1 Cos: 1 Room: Jack: Tests? n Cable: FEATURE OPTIONS LWC Reception? audix Data Restriction? y Call Waiting Indication? n Figure 5-13. 5-38 Example of 2500-Type Voice Terminal Form Assigned to AUDIX Voice Port AUDIX Interface and Assignments Page 1 of 1 STATION Extension: 49003 Type: 2500 Port: D1503 Lock Messages: n — Security Code: Name: AUDIX Coverage Path: — COR: 1 COS: 1 Room: Jack: Tests? —n Cable: FEATURE OPTIONS LWC Reception? audix Data Restriction? y Call Waiting Indication? n — Figure 5-14. Example of 2500-Type Voice Terminal Form Assigned to AUDIX Voice Port Page 1 of 1 STATION Extension: 49004 Type: 2500 Port : D1504 Lock Messages: n Security Code: Name: AUDIX Coverage Path: — COR: 1 Cos: 1 Tests? n — Room: Jack: Cable: FEATURE OPTIONS LWC Reception? audix Data Restriction? y Call Waiting Indication? n Figure 5-15. Example of 2500-Type Voice Terminal Form Assigned to AUDIX Voice Port 5-39 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Page 1 of 5 HUNT GROUP Group Extension: 48123 Group Number: — 4 Coverage Path: Group Name: audix Message Center: audix Security Code: Queue? y Group Type: ucd COR: 1— ACD? y Night Service Destination: Supervisor Extension: Measured By MIS? y Inflow Threshold (sec): — Priority On Intraflow? n Queue Length: 4 Calls Warning Threshold: — Calls Warning Port: Time Warning Threshold: — Time Warning Port: First Ann. Ext.: 48999 First Announcement Delay (sec): 2— Second Announcement Extension: Second Announcement Delay (sec): — Second Announcement Recurring: n— . Note: The Queue Length Field contains the number of AUDIX voice ports. Page 2 of 5 HUNT GROUP Group Number: 4 — Group Member Group Extension: 48123 Group Type: ucd Assignments Name Ext 1: 49001 Audix-M Port 1 Ext Name 2 : 4 9 0 0 2 Audix-M Port 2 3 : 4 9 0 0 3 Audix-M Port 3 4: 4 9 0 0 4 Audix-M Port 4 Figure 5-16. Example of Hunt Group Form Used To Assign AUDIX Hunt Group and Associated Voice Ports 5-40 AUDIX Interface and Assignments Page l of l COVERAGE PATH Coverage Path Number: 1 Next Path Number: — Linkage : COVERAGE CRITERIA Station/Group Status Inside Call Outside Call Active? n n Busy? y Y Don’t Answer? y y All? n n SAC/Go to Cover? y y Number of Rings: 3 COVERAGE POINTS Pointl: 48999 Point3: 48123 Point2: 48777 Figure 5-17. Example of Call Coverage Path Form Used To Assign AUDIX Hunt Group Extension Number 48123 To Coverage Point 3 Page 2 of 4 FEATURE ACCESS CODE (FAC) Transfer Into Audix: 111 Figure 5-18. Example of Feature Access Code Form Used To Assign Access Code 111 To Transfer Into AUDIX Feature 5-41 CHAPTERS. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Page 1 of 4 ANNOUNCEMENTS Ext . Type 1: 2: 48999 integrated 3: 4: Figure 5-19. COR —1 — Name Queue AUDIX ANN n Protect? y Board: C02 Recorded Announcement Form Used To Assign an AUDIX Announcement on the TN750 Announcement Circuit Pack Page 1 of 5 HUNT GROUP Group Extension: 62111 2 Group Number: — Group Name: rem-audix hu gp Coverage Path: — COR: 1— Message Center: rem-audix Security Code: Queue? —n Group Type: ucd ACD? n Night Service Destination: Audix Extension: 48123 Figure 5-20. System 75 Remote Switch 2 AUDlX Hunt Group Assignments Page HUNT GROUP Group Extension: 44111 Group Number: 2 Group Name: rem-audix hu gp Security Code: Queue? n Group Type: ucd COR: 1— Coverage Path: — Message Center: rem-audix ACD? n Night Service Destination: Audix Extension: 48123 Figure 5-21. 5-42 System 75 Remote Switch 3 AUDlX Hunt Group Assignments Authorization Codes Authorization Codes Provides the means for extending control of system users’ calling privileges. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Authorization Codes AC, COR, Number of Authorization Codes 6-30 7-40 Feature Related System Parameters Authorization Code Enabled Authorization Code Length Authorization Code Cancellation Symbol Attendant Time Out Flag 6-105 7-81 Station COR 6-181 to 6-390 7-151 to 7-186 Class of Restriction FRL 6-50 7-52 Routing Patterns Trunk Group Number FRL 2-24 7-139 Remote Access Authorization Code Remote Access Dial Tone 6-174 7-137 Trunk Groups: Access APLT Auth Code 2-32 2-39 2-45 2-70 2-101 2-93 7-30 7-34 7-49 7-87 7-148 7-145 CO FX WATS Tie • Authorization Codes Form—Assign 4- to 7-digit authorization codes (with CORs for 0-63). — Number of Codes Administered field—Display-only field. Contains sum of total codes administered. — In the AC field, enter the 4- to 7-digit authorization code the user must dial. The number of digits entered must agree with the number assigned to the Authorization Code Length field on the Feature Related System Parameters form. 5-43 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES — In the Class of Restriction field, enter the desired COR number from 0 through 63. This is the replacement COR to be used to modify the user’s calling privileges and is effective after the corresponding authorization code has been dialed. • Feature Related System Parameters Form—Verify “y” (yes) is entered in the Authorization Code Enabled field so that Authorization Codes can be assigned on a systemwide basis. — In the Authorization Code Length field, enter a number from 4 to 7 that defines the number of digits (length) in the authorization code. This is the number of digits that must be assigned to the authorization code (AC) field on the Authorization Codes form. — In the Authorization Code Cancellation Symbol field, enter the type of symbol the caller must enter to cancel the 10-second delay before entering the authorization code. — In the Attendant Time Out Flag field, define if the caller will be routed to the attendant if the caller does not dial an authorization code within 10 seconds or dials an invalid authorization code. • Station Forms—Assign CORs arbitrarily so a separate COR exists for users with different restrictions. If CORs are already established, they must be taken into account when adding/assigning new CORs. • Class of Restriction Form—in FRL field, assign originating Facility Restriction Levels for restricted and unrestricted users. The originating FRL can be a value of 0 through 7 where 0 is the most restrictive. • Routing Patterns Form— — In the Group Number field, enter the desired trunk group number 1 through 99. — In the FRL field, assign route FRLs for each trunk group in the Route Pattern. A route FRL of 7 is the most restrictive and a route FRL of 0 is the least restrictive. (Note that trunk groups must have been assigned previously on the Trunk Group form.) The first choice trunk group has the lowest FRL, the second choice trunk group (if there is one) has the next lowest FRL, etc. The assigned FRL will be used for this pattern only. Trunk group FRLs are changeable from pattern to pattern. The FRL assigned to the trunk group when the COR is defined is not used on ARS calls. The route patterns in use on the network and the associated trunk group FRLs must be a consideration when implementing authorization codes. • Remote Access — In the Authorization Code Required field, enter “y” if an Authorization Code must be dialed to access the System 75 features remotely; otherwise, enter “n. ” Authorization Codes — In the Remote Access Dial Tone field, enter “y” if the user will receive a recall dial tone before dialing the authorization code. If Barrier Codes are assigned, the recall dial tone is heard after the Barrier Code has been dialed. • Trunk Group Forms— In the Authorization Code field, enter a “y” if an Authorization Codes must be dialed to access the trunks in a trunk group; otherwise, enter “n.” The following three examples tell how to assign Authorization Codes. Example 1. Establish a group of users who must dial an authorization code in order to make outside calls. The client has ARS and the Authorization Codes feature. The forms and fields are administered as follows: 1. Feature Related System Parameters Form - Authorization Codes Enabled - Authorization Code Length - Authorization Code Cancellation Symbol - Attendant Timeout Flag Y 7 1 n 2. Station Form Assign COR = 1 for all unrestricted users and COR = 49 for restricted users who must dial an authorization code to make outside calls. 3. Authorization-Codes Form Assign the restricted users a replacement COR = 1 and an authorization code the same as their 7-digit phone number. 4. COR Form Assign/change originating FRLS for restricted and unrestricted users. Assign an originating FRL of 7 to users with a COR of 1 and an originating FRL of 0 (zero) to users with a COR of 49. 5. AAR/ARS Route Pattern Form For route pattern 1, assign trunk group 40 (CO) as the first choice route with a route FRL = 1, NPA = 201, and Prefix Mark = 1 (that is, dialing “1” is required here to indicate a toll call). Assign first, second, and third choice routes as follows: Grp No 40 2 32 FRL NPA 1 201 201 3 201 3 Prefix Mark 1 1 1 Toll List No. Del Digits Inserted Digits 9 5-45 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES For thIs example, trunk group 40 is a CO trunk, trunk group 2 is WATS, and trunk group 32 is a tie trunk to the System 85. When a caller dials the ARS access code to call out, the FRL of the originating facility is compared with the FRL of the available outgoing facility. If the FRL of the originating facility is less than the FRL of the trunk group, the restricted user will be prompted (via recall dial tone) to enter an authorization code. After the authorization code is entered, the call is routed to the CO for completion. If the FRL is insufficient to seize any trunk group in the route pattern, the user gets intercept tone. Restricted callers will be prompted for and be required to enter an authorization code (as previously described). Unrestricted users will simply dial the ARS code followed by the desired number. Refer to AT&T System 75 Feature Description, 555-200-201, for additional information on the use of AAR/ARS FRLs for control of call routing. Example 2. Set up remote access to the switch such that the remote user must enter a barrier code and an authorization code to access the System 75 features from home. • Remote Access Form - Remote Access Extension - Barrier Code Length - Authorization Code Required - Remote Access Dial Tone - Barrier Code - COR - COS 7XXXX 4 y y 4444 1 1 • Remote Access using the DID Feature To use remote access through the DID feature, dial the 7- to 10-digit Remote Access number (957-XXXX) followed by the barrier code (4444). After you hear recall dial tone, enter the authorization code, for example, the 7-digit station extension number (957-ZZZZ), followed by the desired number, or dial the ARS access code (9) and the 7- or 10-digit number you are calling. The call will be routed through to completion. • Remote Access using a dedicated CO, FX, or WATS Trunk To implement the remote access feature via a dedicated CO, FX, or WATS trunk, the Remote Access form is administered as above. In addition, the Incoming Destination field is assigned the Remote Access Extension number on the Trunk Group form. 5-46 Authorization Codes When the caller dials the Listed Directory Number associated with the trunk group dedicated to Remote Access, the trunk group routes the call to the Remote Access Extension. The caller will hear a data tone followed by dial tone. The barrier code is then entered and, in this example, since Remote Access Dial Tone is set to “1”, the caller will be prompted (via recall dial tone) to enter an authorization code. After the authorization code is entered, the caller will hear system dial tone. At this point, the desired number can be dialed and routed to completion. Example 3. On a system that does not use AAR or ARS for call routing, implement the Authorization Codes feature to allow a caller to override the originating COR assigned to a specific CO trunk group. On the trunk group form, enter “y” in the Authorization Code field if an authorization code must be dialed to access the trunks in the specified trunk group. This is in addition to administering the parameters on the System Parameters Features form, the Station form, the Authorization Codes form, and the COR form as specified in Example 1. Hardware Requirements None. 5-47 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Automatic Alternate Routing Provides alternate routing choices for private on-network calls. Also provides digit modification to allow on-network calls to route through the public network when on-network routes are not available. Administration Optional Private Network Access (PNA) software is required to activate this feature. To implement this feature, the following form(s) or sections of the form(s) must be completed, FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Dial Plan All 2-15, 6-73 7-62 Class of Restriction Feature Access Codes FRL 6-50 7-52 AAR Access Code 6-89 7-76 Routing Patterns All 2-24 7-139 RNX Translation Table All 2-23 7-138 Feature Related System Parameters AAR/ARS Dial Tone Required 6-105 7-81 • Dial Plan Form—Complete all fields. • Class of Restriction Form—Assign Facility Restriction Levels (FRLs) for station CORs. The minimum FRLs required to access a route are assigned as part of the Routing Pattern. Assignment of these values determines the calling privileges of each individual user of the Electronic Tandem Network (ETN). • Feature Access Codes Form—Assign “AAR Access Code. ” • Routing Patterns Form—Complete all sections as required. In addition to normal trunking data, this form provides subnetwork trunking information which extends a call through a chain of subtending switches (see Subnet Trunking). • RNX Translation Table Form—Complete all sections as required. Ž 5-48 Feature Related System Parameters Form—Enter “y” in the AAR/ARS Dial Tone Required field. Automatic Alternate Routing Guidelines and Examples The examples given here are designed to help in the understanding of AAR and to illustrate some of the practical aspects of AAR. These are, however, only examples. In reality, each system must be administered to meet its individual needs. Completing the Class of Restriction Form Make assignments as required for the following field: • FRL—Assign a Facility Restriction Level (0 through 7) for each voice terminal user activating AAR. An FRL of 0 (zero) is the most restrictive and an FRL of 7 is the least restrictive. The FRL of the calling facility is compared against the FRL of the AAR pattern choices to select an allowed route. Completing the Feature Access Codes Form Make assignments as required for the following field: • Auto Alternate Routing (AAR) Access Code—Assign an access code to AAR. The usual entry is “8.” Completing the Routing Pattern Form Make assignments as required for the following fields: • Pattern Number—Enter a Pattern Number 1 through 254. • Grp No.—Enter the desired trunk group number 1 through 99. • FRL—Enter the Facility Restriction Level 0 through 7 (“0” being the least restrictive and “7” being the most restrictive) for this trunk group as it will be used by this pattern only. Trunk group FRLs are changeable from pattern to pattern. The FRL assigned to the trunk group when the Class of Restriction (COR) is defined is not used on AAR calls. The NPA, Prefix Mark, and Toll Table fields listed below are used by ARS and not AAR. • NPA—Enter the NPA of the distant end. • Prefix Mark—Enter a number 0 through 3 as indicated. This determines the outpulsing of the Prefix digit 1. — 0— indicates that the Prefix digit 1 is never outpulsed. — 1— indicates that the Prefix digit 1 is outpulsed if and only if the call is a 10digit call. Prefix Mark 1 should be selected for those HNPAs that require users to dial “1” to indicate a toll call. 5-49 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES — 2— indicates that the Prefix digit 1 is outpulsed for all toll calls, 7- and 10digit, whether the user dials it or not. — 3— indicates that the Prefix digit 1 is outpulsed for all toll calls. Toll calls are always outpulsed as 10-digit numbers, even those within the HNPA. Note: Prefix Marks 2 and 3 must refer to a Toll Table (see next entry). • Toll List—Enter a number, 1 through 32, that references the ARS Toll Table assigned to this trunk group. This field must be completed if the Prefix Mark is 2 or 3. • No. Del. Digits— Enter the total number of digits (0 through 11) to be deleted from the dialed number when this trunk group is selected for use within this pattern. • Inserted Digits—Enter the actual digits to be inserted, 0 through 36. The digits may be divided into groups separated by a wait (˜w) for dial tone separator. “Wait” takes two digit places. Completing the RNX Translation Table For each of the 640 RNXs available, enter “h” or “H” for a Home RNX or a pattern number (1 through 254). More than one “h” and/or “H” may be assigned. The default value for all 640 RNX codes is 254 (Routing Pattern 254). The pattern used most often in RNX Translation should be assigned to this pattern number to minimize the number of changes required to complete this form. Hardware Requirements None. 5-50 Automatic Call Distribution Automatic Call Distribution Provides automatic connection of incoming calls to specific splits (hunt groups). Calls to a specific split are automatically distributed among the agents (hunt group members) assigned to that split. Automatic Call Distribution (ACD) data, transmitted from the switch to the Call Management System (CMS), is used to generate various reports on the status of ACD agents, splits, and trunks. ACD is implemented using the features or functions listed below. These features can be used singularly or in combination with each other. The features are listed alphabetically below and the associated page number where they can be located in this section is given. • Abandoned Call Search Page 5-5 • Agent Call Handling Page 5-10 • Attendant Console Page 5-16 • Call Management System Page 5-74 • Central Office Trunk Group Page 5-79 • Class of Restriction Page 5-86 Ž Foreign Exchange Trunk Group Page 5-164 Ž Hunting Page 5-168 • Intraflow and Interflow Page 5-179 • Queue Status Indications Page 5-211 • Recorded Announcements Page 5-212 • Service Observing Page 5-236 • Stations Page 5-264 to 5-279 • Wide Area Telecommunications Service Trunk Group Page 5-262 5-51 CHAPTERS. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 2-45 2-70 2-101 7-49 7-87 7-148 Trunkk Groups: CO FX WATS Incoming Destination Attendant Console Headset, Auto Answer 6-15 7-37 Station Hunt Groups Headset, Auto Answer 6-181 to 6-390 7-151 to 7-186 6-125 7-96 ACD • Trunk Group Form— Enter y in the Incoming Destination—Abandoned field. • Attendant Console Form—Enter y in the Headset, Auto Answer fields. • Station Forms—Enter y in the Headset, Auto Answer fields. • Hunt Groups Form —Complete fields that apply when ACD field is set to yes. Hardware and Software Requirements Each auxiliary queue warning level lamp requires one port on a TN742, TN746, or TN769 Analog Line circuit pack. A 21C-49 indicator lamp may be used as a queue warning level lamp. This lamp is approximately 2 inches in diameter and has a clear beehive lens. The lamp operates on ringing voltage and can be mounted at a location convenient to the split. Each delay announcement requires one port on a TN750 Integrated Announcement circuit pack or announcement equipment and one port on a TN742, TN746, or TN769 Analog Line circuit pack. The four analog announcements should be assigned on the TN742 ports since the TN742 can only ring four ports at a time. If music is to be heard after the first delay announcement, a music source and a port on a TN763 Auxiliary Trunk circuit pack is required. Music sources are not provided by the system. ACD software is required. If a CMS is to be used, CMS software is required. A typical ACD arrangement is shown in Figure 5-22. 5-52 Automatic Call Distribution INCOMING CALLS SYSTEM 75 ACD SPLIT 1 BUSINESS TRAVEL (10 AGENTS) SPLIT 4 GENERAL INFORMATION (15 AGENTS ) SUPERVISOR (WITHSERVICEOBSERVING FUNCTION) CALL MANAGEMENT SYSTEM TERMINAL PRINTER r I INTRAFLOW (CALL COVERAGE) SPLIT 4 GENERAL INFORMATION ( 1ST CHOICE) Figure 5-22. Typical ACD Arrangement 5-53 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Automatic Callback Allows internal users who placed a call to a busy or unanswered internal voice terminal to be called back automatically when the called voice terminal becomes available. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Feature Related System Parameters Automatic Callback—No Answer Timeout Interval (rings) 6-105 7-81 Feature Access Codes Automatic Callback Activation/Deactivation Button/Feature Button Assignments -auto-cback Auto Callback (0-15) 6-89 7-76 6-181 to 6-390 7-151 to 7-186 6-53 7-53 Station Class of Service • Feature Related System Parameters Form —Specify callback time-out interval in the “Automatic Callback—No Answer Timeout Interval (rings)” section. • Feature Access Codes Form—Verify “Automatic Callback Activation and Deactivation” sections have been assigned. • Station Forms—Assign Automatic Callback (auto-cback) buttons to multi-appearance voice terminals, as desired. • Class of Service Form—Verify “Automatic Callback” section has the correct permission. Hardware Requirements A TN725 Speech Synthesizer circuit pack is required if the referral is not a display-equipped voice terminal. 5-54 Automatic Circuit Assurance Automatic Circuit Assurance Assists users in identifying possible trunk malfunctions. The system maintains a record of the performance of individual trunks relative to short and long holding time calls. The system automatically initiates a referral call to an attendant or display-equipped voice terminal user when a possible failure is detected. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Feature Related System Parameters -ACA Enabled -ACA Referral Calls -ACA Remote PBX Identification -ACA Short Holding Time Originating Extension -ACA Long Holding Time Originating Extension -ACA Referral Destination 6-105 7-81 Attendant Console Feature/Button Assignment -aca-call 6-15 7-37 Trunk Groups: Access APLT CO CPE DMI FX RLT Tandem Tie WATS -ACA Assignment -Short Holding Threshold 2-32 2-39 2-45 2-52 2-63 2-70 2-80 2-86 2-93 2-101 7-30 7-34 7-49 7-57 7-72 7-87 7-134 7-141 7-145 7-148 Station Feature/Button Assignment -aca-call 6-181 to 6-390 7-151 to 7-186 • Feature Related System Parameters Form—Verify “ACA Enabled?” is assigned and the following fields are completed: — ACA Referral Calls 5-55 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES — ACA Remote PBX ldentification, when ACA referral is specified as “remote.” — ACA Short Holding Time Originating Extension — ACA Long Holding Time Originating Extension — ACA Referral Destination • Attendant Console Form—Assign aca-call button. Note: Only one aca-call button can be assigned to the system. The button can be assigned to the attendant console or a voice terminal. • Trunk Group Forms—Verify “ACA Assignment” is completed and the “Short Holding Time,” “Long Holding Time, ” and “Short Holding Time Threshold” sections are completed. • Station Forms—Assign aca-call-button if one was not assigned to the attendant console. Hardware Requirements A TN725 Speech Synthesizer circuit pack is required if the referral is not a display-equipped voice terminal. Automatic Route Selection Automatic Route Selection Routes calls over the public network based on the preferred (normally the Ieast expensive) route available at the time the call is placed. Administration Optional Automatic Route Selection (ARS) software is required to activate this feature. To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Class of Restriction Dial Plan FIELD FRL - Area Code - ARS Prefix 1 Required FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-50 2-15, 6-73 7-52 7-62 Feature Access Codes Auto Route Selection (ARS) Access Code 6-89 7-76 Routing Patterns All 2-24 7-139 ARS Home Numbering Plan Area (HNPA) All 2-14 7-43 ARS Foreign Numbering Plan Area (FNPA) All 2-13 7-41 ARS Remote Home Numbering Plan Area (RHNPA) All 2-9 7-44 ARS Toll Table All 2-11 7-45 Feature Related System Parameters AAR/ARS Dial Tone Required 6-105 7-81 • Class of Restriction Form—Assign FRL field. • Dial Plan Form—Enter the HNPA (Area Code) and complete the “ARS Prefix 1 Required” field. • Feature Access Codes Form—Verify or assign an ARS access code. • Routing Patterns Form—Complete all sections as required. • ARS Home Numbering Plan Area (HNPA) Form—Complete all sections as required. • ARS Foreign Numbering Plan Area (FNPA) Form —Complete all sections as required. 5-57 CHAPTERS. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • ARS Remote Home Numbering Plan Area (RHNPA) Form—Complete all sections as required. Ž ARS Toll Table Form—Complete all sections as required. • Feature Related System Parameters Form —Complete AAR/ARS Dial Tone Required field. Guidelines and Examples The examples given here are designed to help understand ARS and to illustrate some of the practical aspects of ARS. These are, however, only examples. In reality, each system must be administered to meet its individual needs. Completing the Dial Plan Record Make assignments as required for the following fields: • Area Code—Enter the Home Numbering Plan Area of the PBX. • ARS Prefix 1 Required—Enter “y” if the user is required to dial 1 to indicate a 10digit toll call. This is required when the PBX is located within an area code that contains a central office code resembling an area code. These are the following: — 201 in New Jersey — 212 in New York — 213 in Los Angeles — 312 in Chicago — 706 in Northwest Mexico — 905 in Mexico City The following paragraphs show how dialed numbers are interpreted by the system if y is assigned to “ARS Prefix 1 Required. ” The number 9 represents the ARS Access Code. 1. 9+1+(212)-201-1234 infers a 10-digit toll call. 2. 9+(212)-201-1234 infers that 212 is a Central Office Code. The system accepts only the first seven digits following the ARS Access Code. The number 212-2011 is sent to the Central Office. 3. 9+201-1234 infers a 7-digit call within the HNPA. 5-58 Automatic Route Selection 4. 9+1+201-1234 infers the first seven digits of a 10-digit toll call and waits for the remaining three digits. The number being outpulsed is (201)-123-4xxx. If the number being dialed is a toil call within the HNPA and the Central Office Code resembles an area code as in the example above, then the HNPA must also be included in the number dialed (refer to example number 1). 5. 9+922-1234 or 9+1+922-1234 infers a 7-digit call (or toll call) within the HNPA. This example differs from example number 4 in that the Central Office Code (922) does not resemble an area code. • FIRST DIGIT TABLE—Assign “fac” as the Identification for the Digit 9. Completing the Feature Access Codes Form Make assignments as required for the following fields: Ž Auto Route Selection (ARS) Access Code—Assign an access code to ARS. The usual entry is “9.” Completing the ARS Routing Patterns Form Make assignments as required for the following fields: • Pattern Number—Enter a Pattern Number 1 through 254. • Grp No.— Enter the desired trunk group number 1 through 99. • FRL—Enter the Facility Restriction Level 0 through 7 (’‘0” being the least restrictive and “7” being the most restrictive) for this trunk group as it will be used by this pattern only. Trunk group FRLs are changeable from pattern to pattern. The FRL assigned to the trunk group when the Class of Restriction (COR) is defined is not used on ARS calls. • NPA—Enter the NPA of the distant end. For WATS trunk, the term NPA is the same as the home NPA. For Tie trunks, the NPA field is left blank. • Prefix Mark—Enter a number 0 through 3 as indicated. This determines the outpulsing of the Prefix digit 1. — 0— indicates that the Prefix digit 1 is never outpulsed. — l— indicates that the Prefix digit 1 is outpulsed if and on/y if the call is a 10digit call. Prefix Mark 1 should be selected for those HNPAs that require users to dial “1” to indicate a toll call. — 2— indicates that the Prefix digit 1 is outpulsed for all toll calls, 7- and 10digit. 5-59 CHAPTERS. SYSTEM FEATURES, FUNCTIONS, AND SERVICES — 3— indicates that the Prefix digit 1 is outpulsed for all toll calls. These calls are always outpulsed as 10-digit numbers, even those within the HNPA. Note: Prefix Marks 2 and 3 must refer to a Toll Table (see next entry). • Toll List—Enter a number, 1 through 32, that references the ARS Toll Table assigned to this trunk group. This field must be completed if the Prefix Mark is 2 or 3. • No. Del. Digits—Enter the total number of digits (0 through 11) to be deleted when this trunk group is selected for use within this pattern. • Inserted Digits— Enter the actual digits to be inserted, O through 36. The digits may be divided into groups separated by a wait for dial tone separator. “Wait” takes two digit places. The “,” is used for pause, “+” for the second dial tone, and “%” for end-to-end signaling. As an example, assume that an FX Group to North Carolina (Area Code 919) is being defined: 1. The ARS user dials 9+(91 9)-555-1349. (The first “9” represents the ARS Access Code.) 2. The System checks the ARS FNPA Table for the assigned Routing Pattern. The FX Trunk Group is the first choice in the Pattern assigned to Area Code 919. 3. If a trunk is available on this group, then the call is allowed. If a trunk is not available, then the system will search for an available trunk on the next trunk group listed for this NPA. 4. The System defines the trunk group assigned to this route. Assume that the value assigned to “No. Del. Digits” is 3. The system deletes the first three digits, left to right. The digits 919 are deleted. Prefix Mark 2 is specified, Toll Table 3 is checked to determine if the call is local or toll with respect to the office at the distant end of the trunk. If local, the number 555-1349 is outpulsed; if toll, 1-555-1349 is outpulsed. No digits are inserted for this example. 5-60 Automatic Route Selection ROUTING PATTERN Pattern Number: — Pattern Assignments (Enter Up To 6) Grp. No. FRL NPA Prefix Mark 1. 15 — 2 919 — 2 3 3 2. 12 — 3 919 — 2 3 3 3. 17 — 5 — 615 — 0 4. — — 5. — — 6. — — Toll List No. Del Digits Inserted Digits 3 Completing the Home Numbering Plan Area Table This 800-entry table consists of eight screen forms of 100 office codes each: 200-299,300399,...800-899, 900-999. These screen forms define the patterns to be used to complete toll and local calls within the HNPA. The default entry for all 800 office codes is Pattern 1. Normally, Pattern 1 should be used as the HNPA to// pattern, because in most NPAs there are more toll office codes than there are local office codes. This will minimize the number of changes required to complete the form. Completing the Foreign Numbering Plan Area Table This 200-entry table consists of two screen forms of 100 area codes each. These area codes must be directed to a pattern or another table. The default pattern for these entries is intercept-pattern 0, although that specific entry will not be displayed. The system recognizes certain types of dialing patterns on outgoing calls and routes these calls via special entries in the HNPA or FNPA table. Table 5-A lists the special dialing patterns along with the associated HNPA or FNPA table entry through which that type of call is routed. 5-61 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Table 5-A. CALL TYPE ARS Routing Table DIGITS DIALED OPERATOR 0 INTERNATIONAL-DIRECT DIAL 011X...X INTERNATIONAL-OPERATOR ASSIST 01X...X OPERATOR ASSIST 0X...X (1)N11 LONG DISTANCE SERVICE (1)NXX-XXXX LONG DISTANCE IN NPA (1)800-NXX-XXXX LONG DISTANCE-TOLL FREE (1)NIX-555-XXXX LONG DISTANCE-DIRECTORY ASSIST (1)HNPA-NXX-XXXX LONG DISTANCE IN HOME NPA (1)NIX-NXX-XXXX LONG DISTANCE OUT SIDE OF NPA 10XXX LDC-ACCESS CODE 10XXX-0 LDC-OPERATOR LDC-INTERNATIONAL DIRECT DIAL 10XXX-011X...X LDC-INTERNATIONAL-OPERATOR ASSIST 1OXXX-01X...X I0XXX-0X...X LDC-OPERATOR ASSIST 10XXX(1)555-XXXX LDC-DIRECTORY ASSISTANCE LDC-LOCAL TOLL CALL 10XXX(1)NXX-XXXX 10XXX(1)800-NXX-XXXX LDC-TOLL FREE LONG DISTANCE LDC-TOLL CALL WITHIN HOME NPA 0XXX(1)HNPA-NXX-XXXX LDC-LONG DISTANCE DIRECTORY ASSIST 10XXX(1)NIX-555-XXXX LDC-LONG DISTANCE OUTSIDE OF NPA 10XXX(1)NIX-NXX-XXXX ROUTES ON PATTERN ASSIGNED TRANSLATOR TABLE 000 011 010 001 N11 NXX 800 005 NXX NIX 100 100 111 110 101 555 NXX 800 NXX 005 NIX FNPA FNPA FNPA FNPA FNPA HNPA FNPA FNPA HNPA FNPA FNPA FNPA FNPA FNPA FNPA HNPA HNPA FNPA HNPA FNPA FNPA Legend: N — any digit 2-9 1 — digit 0-1 x — any digit O-9 — an optional digit 0 LDC — Long Distance Carrier Note: ARS ignores the IXC access code unless it is followed by a “0.” Typical assignments for the FNPA Table are as follows: — “H” —pattern/table assignment for the HNPA — “R” (1-32)—office code translation of a given NPA and Pattern Numbers Patterns should be created to accommodate individual customer needs. Careful application of this table permits Automatic Route Selection for all types of calling including IDDD and carriers other than AT&T. Completing the Remote Home Numbering Plan Area This 800-entry table consists of eight screen forms of 100 office codes each: 200-299, 300399,...800-899, 900-999. Up to 32 RHNPA Tables may be completed. Each screen form provides fields for the selection of up to 12 Routing Pattern choices. Each Office Code is assigned a Routing Pattern from the 12 choices assigned to that screen. Each screen may have 12 different choices. It is not necessary to assign all 12 choices. 5-62 Automatic Route Selection RHNPA Tables can be used to define the office codes of an FX trunk group whose area code differs from the HNPA as well as any area code in which it is desired to grant/deny access to specific office codes. Enter a number (1 through 12) for each Office Code to reference the desired Pattern choice. Ranking of Pattern choices is not pertinent; however, because the default value for each Office Code is 1, the Routing Pattern assigned to Pattern Choice 1 should be the one used most frequently. Completing the Toll Table Form This 800-entry table consists of eight screen forms of 100 office codes each: 200-299, 300399,...800-899, 900-999. Up to 32 ARS Toll Tables may be completed. The default value for each office code is “y.” This implies that all calls are toll calls. To identify those calls within the Table that are not toll calls, change the y to n beside the appropriate office codes. Toll Tables are associated with the terminating NPA of a given trunk group. They are always required for those trunk groups given a Prefix Mark of 2 or 3 on the Routing Pattern form. Toll Tables may be shared by any number of trunk groups having the same NPA. Whenever the system needs to know if a call is toll, a toll table must be created. Hardware Requirements None. 5-63 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Automatic Wakeup Allows attendants, front desk users, and guests to request that a wakeup call be placed automatically to a certain extension number at a later time. Wakeup requests may be placed from 5 minutes to 23 hours and 55 minutes in advance of the wakeup call. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 Station Button/Feature Assignment -Auto-wkup Attendant Console Button/Feature Button Assignment -Auto-wkup 6-15 7-37 Class of Service Console Perms Announcement Access Code 6-53 7-53 6-89 7-76 6-89 7-76 6-119 7-92 Feature Access Codes Feature Access Code For Hospitality Features Automatic Wakeup Call Access Code Verify Wakeup Announcement Code Voice Do Not Disturb Access Code Hospitality-Related System Announcement Type Parameters Announcement Ports Auxiliary Board For Announcement Extension To Receive Failed Wakeup LWC Messages Length of Time To Remain Connected To Announcement Extension of Journal/Schedule Printer Time of Scheduled Wakeup Activity Report Time of Scheduled Wakeup Summary Report • Station Forms—Assign an “auto-wkup” button to 515, 7405D, and 7407D terminals. 5-64 Automatic Wakeup Ž Attendant Console Form—Assign an “auto-wkup” button to the attendant console 24 feature buttons. • Class of Service Form—Assign the correct console permissions so the attendant console can place wakeup requests for voice terminals. • Feature Access Codes Form—Assign Announcement Access Code. • Feature Access Codes for Hospitality Features Form—Assign Automatic Wakeup Call Access Code field used for voice prompting. Assign access code to the Voice Do Not Disturb field. Ž Hospitality-Related System Parameters Form—Assign the type of automatic wakeup announcement the hotel guest will receive. — Assign the announcement ports if the voice synthesis was entered for the announcement type. — Assign an auxiliary board for announcement of external is used for announcement type. — Assign extension number to receive unsuccessful LWC messages. — Assign extension number to the journal/schedule printer. — Assign time to receive the scheduled wakeup activity report. — Assign time to receive scheduled wakeup summary report. — Assign length of time to remain connected to announcement. Hardware Requirements If voice prompting is used, a TN725 Speech Synthesizer circuit pack is required. Each circuit pack has four ports to provide voice prompting. If speech synthesis is selected for wakeup call announcements, two ports must be reserved for wakeup announcements. If recorded announcements are used, a model HQD614B Recorder/Announcer manufactured by the Audichron Company is required. Each Recorder/Announcer requires four trunk ports which must be on the same TN763B Auxiliary circuit pack. No additional software is required. 5-65 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Bridged Call Appearance—Multi-Appearance Voice Terminal Allows multi-appearance voice terminal users to have an appearance of another user’s primary extension number. The bridged call appearance can be used to originate, answer, and bridge onto calls to or from the other user’s primary extension number. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Station Ž 5-66 Bridged Call Alerting Button/Feature Button Assignments -brdg-appr FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 Station Forms—Assign “brdg-appr” to a 2-lamp button. Enter the button number of the call appearance on the principal voice terminal that is being bridged in the dynamic field, “Btn.” Enter the principal’s extension in the dynamic field, “Ext.” Enter “y” or “n” in the field labeled “Bridged Call Alerting” to enable or disable the audible signal on bridged call appearances. One button must be assigned for each bridged appearance. If the principal has three call appearances, the bridging extension must have three bridged appearances assigned in order to emulate the principal’s extension. Less than a full complement of bridged extensions can be assigned, but call appearance emulation (tracking) is on a one-for-one basis. Hardware Requirements None. FIELD Business Communications/Personal Terminals Business Communications/Personal Terminals The System 75 supports the following special purpose terminals: Ž AT&T Personal Terminal 510D Ž 515 Business Communications Terminal (BCT) The 510D integrates voice and data transmission into a single terminal. It has an integral data module and provides a Digital Communications Protocol (DCP) channel interface to the digital switch. The 510D can serve as a remote on-premises administration terminal. The 515 BCT integrates voice and data into a single terminal. It has an integral data module and provides a DCP channel interface to the digital switch. The 515 BCT provides a standard EIA RS-232C interface and can serve as a remote on-premises administration terminal or as a standard data terminal. Administration To implement this feature, the followinq form(s) . or sections of the form(s) must be completed. FORM FIELD FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 510D All 6-221 7-157 515 BCT All 6-236 7-161 Data Line Data Module All 6-57 7-60 Hardware Requirements 510D Form—Requires a port on a TN754 Digital Line circuit pack. 515 BCT Form—Requires a port on a TN754 Digital Line circuit pack. Data Line Data Module Form—Requires an ADU and a port on a TN726 Data Line circuit pack when used as a remote on-premises administration terminal or as a standard data terminal. 5-67 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Busy Verification of Terminals and Trunks Allows attendants and specified multi-appearance voice terminal users to make test calls to trunks, voice terminals, and hunt groups [Direct Department Calling (DDC) and Uniform Call Distribution (UCD) groups]. These test calls check the status of an apparently busy resource. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Attendant Console FIELD Feature/Button Assignments -verify Station (this feature is best Button/Feature Button Assignments utilized on a displayequipped voice terminal) -verify FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-15 7-37 6-181 to 6-390 7-151 to 7-186 • Attendant Console Form—Assign a “Verify” button. • Station Forms—Assign a “Verify” button per multi-appearance voice terminal. Hardware Requirements None. 5-68 Call Coverage Call Coverage Provides automatic redirection of certain calls to alternate answering positions in a Call Coverage path. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Call Coverage Answer Group All All Call Coverage Paths FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-32 6-43 7-46 Feature Related System Parameters Coverage— Don’t Answer Interval For Subsequent Redirection (rings) Coverage—Caller Response Interval (seconds) 6-105 7-48 7-81 Feature Access Codes Send All Calls Activation and Deactivation All 6-89 7-76 6-125 7-96 6-179 7-144 Hunt Groups Terminating Extension Group All Station (principals—the one to whom the call is first directed) -Coverage Path -Redirect Notification -Coverage Msg Retrieval Permission Button/Feature Button Assignment -goto-cover -send-calls (Type:—Grp:_) 6-181 to 6-390 7-151 to 7-186 Station (covering user—the one to whom the call redirects) Button/Feature Button Assignments -consult -cov-cback -send-calls (Type:_Grp:—) 6-181 to 6-390 7-151 to 7-186 Station (where users will place calls that can redirect to coverage) Trunk Group APLT Tie Button/Feature Button Assignments -goto-cover Internal Alert 6-181 to 6-390 7-151 to 7-186 2-39 2-93 7-34 7-145 5-69 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • Call Coverage Answer Group Form— Establish coverage answer groups. • Call Coverage Paths Form— Establish desired coverage paths. • Feature Related System Parameters Form—Verify or complete “coverage Don’t Answer Interval for Subsequent Redirection (rings)” and “Coverage-Caller Response Interval (sees)” sections. • Feature Access Codes Form—Verify or assign a “Send All Calls Activation and Deactivation” code, if desired. • Hunt Groups Form—Assign coverage path to groups, as desired. • Terminating Extension Group Form —Assign coverage paths to groups as desired. • On principal’s Station Form—(the one to whom the call was first directed): — Assign a Call Coverage Path. — Complete “Redirect Notification” section (which causes the principal’s voice terminal to receive a half ring on calls that redirect to coverage). This field is common to Call Coverage and Call Forwarding. — Complete “Coverage Msg Retrieval Permission” section (which allows any user in the principal’s call coverage path to retrieve the principal’s Leave Word Calling messages). — Assign a Go to Cover (goto-cover) button, if desired. — Assign a Send All Calls (send-calls) button, if desired. • On covering user’s Station Form (the one to whom a call redirects), assign the following buttons, as desired: — Consult — Coverage Answer Group Numbers (in-call-id section) — Coverage Call Back (“cov-cback”) — Send All Calls 5-70 • Station Form—On voice terminals where users will place calls that can redirect to Coverage, assign a Go to Coverage (goto-cover) button, if desired. • APLT and Tie Trunk Group Forms— Enter “y” in the Internal Alert field if incoming calls on this trunk group will go to coverage. Call Coverage Guidelines and Examples The examples given here are designed to help understand Call Coverage and to illustrate some of the practical aspects of Call Coverage. These are, however, only examples. In reality, each system must be administered to meet its individual needs. Three typical coverage arrangements are as follows: • Executive Coverage Provides a principal with call redirection to covering users having a close working relationship with the principal. Because of the status of the principal, personalized answering should be provided. Also, the principal may or may not choose to answer his or her own calls. A typical example of this form of coverage is when a principal’s calls are redirected to a secretary. The secretary would be informed of the principal’s daily schedule and other pertinent facts such as the importance of certain calls. The secretary could provide personalized answering by answering calls with the principal’s name. If the secretary is unavailable to answer the coverage call for the principal, the call redirects to a backup answering position. Personalized answering should also be provided at the backup position. • Middle Manager Coverage Provides a group of principals with call redirection to one or more covering users (such as a secretary). The secretary should have some knowledge of the principal’s daily schedule. A backup answering position should be provided in case the secretary is unavailable. • General User Coverage Provides less-personal coverage for a broader spectrum of users. Covering users typically consist of a group or pooled answering arrangement. With this type of arrangement, coverage calls may be distributed among the members of the answering group. As an example of how to provide a particular cover arrangement, the following provisions for the Executive Coverage arrangement are given. • 83Determine if the secretary and backup position have a call display capability. — If so, Coverage Answer Groups are not required. — If not, establish a unique Coverage Answer Group for each one without a display. Specify only the applicable extension number. The Coverage Answer Group will contain only one member. Establish two groups, if required. Note that if the secretary and/or the backup answering position are in a Coverage Answer Group, each will receive only one redirected call for the executive at any given time. Calls do not ring a Coverage Answer Group member already busy on a call to the group. For frequently called 5-71 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES executives, it is desirable that the secretary and possibly the backup answering position have a digital display capability. • Establish a unique Call Coverage Path for the executive, — If the secretary will screen the calls, specify Cover All Calls as the redirection criteria. — If the executive will answer calls, specify Active, Busy, Don’t Answer, Active/Don’t Answer, or Busy/Don’t Answer as desired. — Specify the secretary and the backup position [or the Coverage Answer Group(s) containing the secretary’s and backup position’s extension numbers] as the coverage points in the path. • Optionally, specify a Send All Calls button on the executive’s voice terminal. If someone else answers the executive’s calls, the button is not needed. • Specify a Send All Calls button and a Consult button on the secretary’s voice terminal. Specify a Coverage ICI button if the secretary doesn’t have a call display capability. Send All Calls is needed if the secretary will be unavailable for a period of time. Consult is needed to enable private consultation with the executive during an established call. Coverage ICI is needed to identify the call as a call to the executive rather than a personal call to the secretary. • Specify a Consult button and a Coverage ICI button on the backup position’s voice terminal for the same reasons these buttons were specified for the secretary. Hardware Requirements None. 5-72 Call Forwarding-All Calls Call Forwarding-All Calls Allows all calls to an extension number to be forwarded to a selected internal extension number, external (off-premises) number, the attendant group, or a specific attendant. This feature is activated or deactivated by dial access code or by a Call Forwarding button. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Feature Access Codes Station Class of Service Feature Related System Parameters FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-89 7-76 6-181 to 6-390 7-151 to 7-186 Call Forwarding (0-1 5) 6-53 7-53 Trunk-to-Trunk Transfer 6-105 7-81 FIELD Call Forwarding Activation and Deactivation Redirection Notification Button/Feature Button Assignments -call-fwd • Feature Access Codes Form—Verify “Call Forwarding Activation and Deactivation” access codes have been assigned. • Station Forms—Complete “Redirect Notification” section (which causes the forwarding terminal to receive a half ring on calls that forward). This field is common to Call Coverage and Call Forwarding. Assign a Call Forwarding (call-fwd) button, if desired. • Class of Service Form—Verify “Call Forwarding” section has the correct permission. • Feature Related System Parameters Form—Verify Trunk-to-Trunk Transfer field is activated. Hardware Requirements None. 5-73 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Call Management System (CMS) Interface and Assignments The CMS is an adjunct to System 75 that collects and processes Automatic Call Distribution (ACD) data. The CMS uses this data to generate various reports on the status of agents, splits, and trunks. These reports can be stored for later use or can be displayed on a terminal for real-time information. CMS Interface Administration To implement the CMS interface, the following form(s) or sections of the form(s) must be completed. FORM FIELD i FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Measured By MIS 6-125 Modular Processor Data Module All 6-153 7-96 7-118 Interface Data Module All (for one CMS link) 6-139 7-106 Interface Links All (for one CMS link) 6-141 7-110 Processor Channel Assignment All (for one CMS link) 6-163 7-127 Hunt Groups Hunt Groups Form—Complete the form that applies when Measured By MIS is answered yes. If CMS reporting is to be used, the measured hunt groups must start with Group 1, and be sequential (measured hunt groups must precede non-measured hunt groups). Modular Processor Data Module Form—Complete all sections as required. Interface Data Module Form—Complete all sections as required. Assigns a link (interface channel) in the digital switch for the CMS interface. There are four links (01 to 04) available for assignment. Interface Links Form—Complete all fields on the form for one link, as required. Assign a link from the Interface 3 circuit pack for CMS. Processor Channel Assignment Form—Complete the required fields on the form for CMS interface. Enter the CMS link number from the Interface Links Form. 5-74 CMS Interface and Assignments Hardware Requirements The CMS interface requires one port on a TN754 Digital Line circuit pack and a Modular Processor Data Module (MPDM). Each auxiliary queue warning lamp requires one port on a TN742 Analog Line circuit pack. A 21C-49 indicator lamp may be used as an auxiliary warning lamp. The CMS interface may be connected to the EIA connector for the System 75 XE. CMS Assignments Administration To implement CMS features, refer to the following features in this section. • Abandoned Call Search • Agent Call Handling • Intraflow and Interflow • Queue Status Indications • Recorded Announcements • Service Observing 5-75 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Call Park Allows users to put a call on hold and then retrieve the call from any other voice terminal within the system. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Feature Access Codes Call Park Access Code Answer Back Access Code 6-89 7-76 Feature Related System Parameters Call Park Timeout Interval (minutes) 6-105 7-81 Station Button/Feature Button Assignments -call-park 6-181 to 6-390 7-151 to 7-186 Console Parameters Common Shared Extensions-(all fields) 6-54 7-56 • Feature Access Codes Form—Verify “Call Park Access Code” and “Answer Back Access Code” sections are completed. • Feature Related System Parameters Form—Complete “Call Park Timeout Interval (minutes)” section. • Station Forms—Assign Call Park button to voice terminal, if desired. Ž Console Parameters Form—Complete “Common Shared Extension” sections. Hardware Requirements None. 5-76 Call Pickup Call Pickup Allows voice terminal users to answer calls to other extension numbers within the user’s specified Call Pickup group. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. BLANK FORM (Page #) FORM Feature Access Codes Pickup Groups Station Call Pickup Access Code All Button/Feature Button Assignments -call-pkup 6-89 7-76 6-160 7-125 6-181 to 6-390 7-151 to 7-186 • Feature Access Codes Form—Complete “Call Pickup Access Code” section. Ž Pickup Groups Form—Establish pickup groups. Ž Station Forms—Assign Call Pickup (call-pkup) buttons to voice terminals, if desired. Hardware Requirements None. 5-77 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Call Waiting Termination Provides for calls to busy single-line voice terminals to wait and sends a distinctive call waiting tone to the called party. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Station (single-line) FIELD Call Waiting Indication FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 • Station Form—Complete “Call Waiting Indication” section for single-line voice terminals. Hardware Requirements None. 5-78 Central Office Trunk Group Central Office Trunk Group A Central Office Trunk Group provides for trunk connections between the System 75 and a local Central Office (CO). Administration To assign a CO Trunk Group, the following form must be completed. FORM Central Office Trunk Group All All Digit Absorption FIELD I FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 2-45 7-49 6-81 I 7-67 • Central Office Trunk Group Form —Complete all fields as required. • Digit Absorption Form— If required, complete this form when the far end is a stepby-step office. The Digit Absorption List field on the Central Trunk Group form must reference the Digit Absorption List number entered on the form. Hardware Requirements A port on a TN747 Central Office Trunk circuit pack is required for each CO trunk to be assigned. A TN747 provides eight ports. 5-79 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Centralized Attendant Service Allows services performed by attendants in a private network of switching systems to be concentrated at a central, or main, location. Each branch in a Centralized Attendant Service (CAS) has its own listed directory number (LDN) or other type of access from the public network. Incoming trunk calls to the branch, as well as attendant-seeking voice terminal calls, are routed to the centralized attendants over release link trunks (RLTs). Optional CAS software is required before this feature can be activated. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) Attendant Console Feature Button Assignments -cas-backup -trunk-name Console Parameters 6-54 -CAS -RLT Trunk Group Number -CAS Back-Up Ext Button/Feature Button 6-181 to 6-390 Assignments -cas-backup-flash trunk-name Station 10 MET 20 MET 30 MET 510D 515BCT 7303s 7305s 7309H 7401 D 7403D 7405D 7406D 7407D Personal Terminal 6-15 Release Link Trunk Group All 2-80 Feature Access Codes CAS Remote Hold Access Code 6-89 BLANK FORM (Page #) 7-37 7-56 7-151 to 7-186 7-134 7-76 • Attendant Console Form—Assign “cas-backup” to a designated button lamp if an attendant console is available at a branch. Assign trunk-name button to identify the RLT name. 5-80 Centralized Attendant Service • Console Parameters Form—Verify “CAS” is activated as either main or branch and “RLT Trunk Number” and “CAS Back-Up Ext” fields are completed. • Station Forms—Assign “cas backup” to a designated button lamp (an attendant console will probably not be available at a branch). It is a good idea to assign a “night-serv” button to one station when operating without an attendant console. Assign flash and trunk-name buttons as required to voice terminals that handle CAS calls. • Release Link Trunk Group Form —Complete all fields (only one RLT Trunk Group is allowed per system). If used in a CAS, enter outgoing in the Direction field if the branch is a PBX. Enter incoming if a main PBX. • Feature Access Codes Form—Complete the “CAS Remote Hold Access Code” field. See Figure 5-23 for an example of how to assign the Console Parameters and Release Link Trunk group for a CAS Main and CAS Branch. Hardware Requirements Requires a TN760B Tie Trunk circuit pack or DS1 card to assign a Release Link Trunk Group. 5-81 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Console Parameters Form—CAS Main Location Page 1 of 1 CONSOLE PARAMETERS COS : 1 COR : 1 Return Call Timeout (sec): 60 Time Reminder on Hold (sec): 60 Time In Queue Warning (sec): — Calls In Queue Warning: 2 — Attendant Lockout? n Ext Alert Port (TAAS): RLT Trunk Group No. : — CAS: main Night Service Act. Ext.: _____ CAS Back-Up Ext.: IAS Tie Trunk Group No.: _____ IAS (Branch)? n — IAS Att. Access Code: DID-LDN Only to LDN Night Ext? n ABBREVIATED DIALING List3: List2: Listl: COMMON SHARED EXTENSIONS Starting Extension: 1900 Count: 4 ASSIGNED MEMBERS ( Installed attendant console types ) 1: principal 5: 2: day-only 6: 3: 7: 4: Figure 5-23. Typical CAS Main and Branch Console Parameters and RLT Forms (Sheet 1 of 4) Centralized Attendant Service Release Link Trunk Group Form (Page 1)—CAS Main Location TRUNK GROUP 6 Group Number: — Direction: Group Type: RLT Redmond Group Name: Page 1 of 5 incoming n MIS Measured? — COR : Outgoing rlt SMDR Reports? y 1 Display? n Busy Threshold: 60 74 TAC : — Data Restriction? — n Night Service? 0 Incoming TRUNK Destination: 0 PARAMETERS Trunk Type: auto/immed Outgoing Dial Type: tone Incoming Rotary Timeout (see): 5 Incoming Dial Type: tone Used for DCS? n ACA Assignment? n Incoming Dial Tone? y Maintenance Tests? Answer Supervision Timeout: — Suppress # Outpulsing? n Figure 5-23. n Typical CAS Main and Branch Console Parameters and RLT Forms (Sheet 2 of 4) 5-83 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Console Parameters Form—CAS Branch Location Page 1 of 1 CONSOLE PARAMETERS COR : 1— COS : 1— Return Call Timeout (see): 60 Time Reminder on Hold (sec): 60 Time In Queue Warning (see): — Calls In Queue Warning: 3 — Attendant Lockout? n — Ext Alert Port (TAAS): RLT Trunk Group No.: — 10 CAS: branch Night Service Act. Ext. : _____ CAS Back-Up Ext.: 5573 IAS Tie Trunk Group No.: _____ IAS (Branch)? n IAS Att. Access Code: DID-LDN Only to LDN Night Ext? n ABBREVIATED DIALING List3: List2: Listl: COMMON SHARED EXTENSIONS Starting Extension: 5600 Count: 4— ASSIGNED MEMBERS ( Installed attendant console types ) 1: principal 5: 2: 6: 3: 7: 4: Figure 5-23. 5-84 Typical CAS Main and Branch Console Parameters and RLT Forms (Sheet 3 of 4) Centralized Attendant Service Release Link Trunk Group Form (Page 1 )—CAS Branch Location TRUNK GROUP Group Type: Group Number: 10 — Group Name: Page 1 of 5 operator Direction: outgoing MIS Measured? ____ rlt COR: 1— Outgoing Display? y SMDR Reports? n TAC: — 80 Data Restriction? n Busy Threshold: 2 — Queue Length: 3 — TRUNK PARAMETERS Trunk Type: immed/auto Outgoing Dial Type: tone Incoming Rotary Timeout (see): 5 Incoming Dial Type: tone Used for DCS? n ACA Assignment? n — Incoming Dial Tone? y Answer Supervision Timeout: ____ Figure 5-23. Maintenance Tests? y Suppress # Outpulsing? n Typical CAS Main and Branch Console Parameters and RLT Forms (Sheet 4 of 4) 5-85 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Class of Restriction All system users have a COR to define their calling privileges. Restrictions can be assigned to a facility as listed in the table below. The COR specifies up to 64 different classes of call origination and termination privileges. Systems may have only a single COR, one with no restrictions, or may have as many CORs (up to 64) as necessary to effect the desired restrictions. A unique COR must be defined for each combination of FRLs, calling party restrictions, called party restrictions, miscellaneous restrictions, and CCSA/EPSCS offnetwork restrictions. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Class of Restriction Attendant Console All 6-50 7-52 COR 6-15 7-37 Authorization Codes All 6-30 7-40 Console Parameters Hunt Groups COR 6-54 7-56 COR Loudspeaker Paging and Code COR (1-9, all) Calling Access COR MPDM/MTDM Data Module COR Interface Data Module 6-125 7-96 6-145 7-113 6-153 . 6-139 7-118 7-106 Netcon Data Module COR 6-155 Recorded Announcement Data Module COR 6-168 Data Line Data Module COR 6-57 7-60 Station COR 6-181 to 6-390 Remote Access Terminating Extension Group COR (Barrier Code) 6-174 7-151 to 7-186 7-137 COR 6-179 7-144 (Continued on next page.) 5-86 7-119 7-133 Class of Restriction FORM FIELD FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 2-32 2-39 2-45 2-52 2-63 2-70 2-80 2-86 2-93 2-101 7-30 7-34 7-49 7-57 7-72 7-87 7-134 7-141 7-145 7-148 COR Trunk Groups: Access APLT co CPE DMI FX RLT Tandem Tie WATS • Class of Restriction Form—Complete appropriate fields. • Complete the “COR” fields for the following forms: — Attendant Console — Authorization Codes — Console Parameters — Hunt Groups DDC group UDC group ACD split — Loudspeaker Paging and Code Calling Access — Data Modules (including MPDM, MTDM, Recorded Announcement, Data Line Data Modules, Interface, Netcon) — Station — Remote Access (per barrier code) — Terminating Extension Group — Trunk Groups 5-87 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Guidelines and Examples The examples given here are designed to help understand CORs and to illustrate some of the practical aspects of CORs. These are, however, only examples. In reality, each system must be administered to meet its individual needs. Example Using Miscellaneous Restrictions As an illustration of miscellaneous restrictions, assume a System 75 installation provides the following: • Central office trunks • WATS • FX trunks • Data modules Ž Attendant service • Voice terminals • Direct Inward Dialing (DID) trunks • Remote Access In an unrestricted environment, each of the preceding facilities could have the same COR. However, suppose the following requirements exist: • Attendants cannot make data calls. • Remote Access can be used for data calls only. • DID cannot be used for data calls except through Remote Access. (A dedicated Remote Access trunk group is not required, although one or more could be provided. This example assumes all Remote Access is via DID.) • There are three classes of voice terminals: — Those that can call anywhere, any time — Those that can place local central office and in-house calls only — Those that can place local central office, FX, and in-house calls only To implement the preceding requirements, a COR must be assigned to each facility or group of facilities. For simplicity, each can have a unique COR. The CORs are arbitrarily assigned as follows: 5-88 Class of Restriction Ž COR 30—Local central office trunks Ž COR 31—WATS trunks Ž COR 32—FX trunks • COR 33—Data modules Ž COR 34—Attendant group • COR 35—Unrestricted voice terminals • COR 36—Voice terminals that can place in-house and local central office calls only (no FX or WATS calls) • COR 37—Voice terminals that can place in-house, local central office, and FX calls only (no WATS calls) • COR 38—DID trunk group • COR 39—One of the remote access barrier codes (can be up to ten) With the CORs defined, it should be individually determined which CORs cannot call other CORs. This is done as follows: • COR 30 (local central office trunks)—No restrictions were specified for these trunks. The default values on the screen form are sufficient. No action is required, except to specify a COR number of 30. • COR 31 (WATS)—CORS that cannot use WATS are specified as they are encountered. WATS itself is an outgoing service without any calling capabilities. Thus, Miscellaneous Restrictions are not specified on this form. The Calling Party Restriction should be “none” (although this restriction does not really have any meaning for an outgoing facility). Similarly, the Called Party Restriction applies to facilities capable of answering a call. Since this is not the case with WATS, “none” should be specified. Again, the default values are sufficient, so only the COR number needs to be specified. • COR 32 (FX)—According to the requirements for this example, no restrictions apply. Reasons are the same as for WATS. Only the COR number needs to be specified. • COR 33 (data modules)—No restrictions apply for reasons similar to the reasons why no restrictions were assigned for WATS. Only the COR number needs to be specified. • COR 34 (attendant group)—The attendant group cannot call COR 33 (data modules). Specify an “n” beside COR 33 in the Calling Permission field. Specify 34 in the COR Number field. • COR 35 (unrestricted voice terminals)—Since no restrictions were specified, only the COR number needs to be entered. 5-89 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • COR 36 (no FX or WATS calls)—This COR cannot call COR 32 (FX) or COR 31 (WATS). Specify an “n” beside CORs 32 and 31 in the Calling Permission field. Specify 36 in the COR Number field. • COR 37 (no WATS calls)—This COR cannot call COR 31 (WATS). Specify an “n” beside COR 31 in the Calling Permission field. Specify 37 in the COR Number field. • COR 38 (DID)—This COR cannot call COR 33 (data modules). Specify “n” beside COR 33 in the Calling Permission field. Enter 38 in the COR Number field. • COR 39 (Remote Access barrier code)—This COR can be used for data calls only. Thus, this COR can call COR 33, but not CORs 30 (local central office), 31 (WATS), 32 (FX), 34 (attendant group), 35, 36, or 37 (voice terminals). Specify an “n” beside CORs 30, 31, 32, 34, 35, 36, and 37 in the Calling Permission field. Enter 39 in the COR Number field. (The CORs listed in the Calling Permission field can be viewed as terminating or screening CORs that can or cannot be called by the originating COR. Since COR 38 [DID] is neither a terminating nor a screening COR, it does not have to be considered when assigning the barrier code COR.) Example Using Calling Party Restrictions, Called Party Restrictions, and Miscellaneous Restrictions To illustrate the use of both Calling and Called Party restrictions, and Miscellaneous restrictions, assume a System 75 installation provides the following: Ž Central office trunks (outgoing) • WATS Ž FX trunks (outgoing) • Voice terminals Ž Data modules • Terminating Extension Groups • Loudspeaker Paging Suppose that the following requirements exist: Ž Only the attendant can access loudspeaker paging. Ž Terminating Extension Groups can only accept calls from internal voice terminals. • There are six classes of voice terminals: — Those that are toll restricted 5-90 Class of Restriction — Those that cannot call outside to a public network (outward restricted) — Those that can receive calls only from an attendant — Those that can call anywhere, any time — Those that cannot place FX or WATS calls — Those that cannot place WATS calls To implement the preceding requirements, a COR must be assigned to each facility or group of facilities. For simplicity, each can have a unique COR. The CORs are arbitrarily assigned as follows: • COR 40—Local central office trunks • COR 41 —WATS trunks Ž COR 42—FX trunks Ž COR 43—Attendant group • COR 44—Data modules • COR 45—Terminating Extension Groups • COR 46—Loudspeaker Paging Access Zones Ž COR 47—Unrestricted voice terminals • COR 48—Voice terminals that are toll restricted Ž COR 49—Voice terminals that are outward restricted Ž COR 50—Voice terminals that can only receive calls from an attendant • COR 51 —Voice terminals that cannot place FX or WATS calls • COR 52—Voice terminals that cannot place WATS calls With the CORs defined, it should be determined individually which CORs cannot call other CORs. This is done as follows: Ž COR 40 (local central office trunks)—Restrictions that prohibit access to this COR are assigned when the originating CORs are considered. Only the COR number has to be specified on this form. • COR 41 (WATS)—Only the COR number needs to be specified, this is the same case as described in the previous configuration example, • COR 42 (FX)—Again, only the COR number needs to be specified. 5-91 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Ž COR 43 (attendant group)—No restrictions were stated, so only the COR number needs to be specified. • COR 44 (data modules)—No restrictions were stated, so only the COR number needs to be specified. • COR 45 (Terminating Extension Group)—This COR can receive internal voice terminal-originated calls only. Since no tie trunks are specified for this example, the Inward Restriction feature can provide the desired restriction. Specify “inward” as the Called Party Restriction. If dial repeating tie trunks are provided, Miscellaneous Restrictions could be used to deny trunk access to the group. Also, specify 45 as the COR number. Ž COR 46 (Loudspeaker Paging Access zones)—Since this COR can be accessed by an attendant only, the Manual Terminating Line feature can provide the restriction. Specify “manual” as the Called Party Restriction. Specify 46 as the COR number. Ž COR 47 (unrestricted voice terminals)—No restrictions were stated, so only the COR number needs to be specified. • COR 48 (toll restricted voice terminals)—Specify “toll” as the Calling Party Restriction. Specify 48 as the COR number. • COR 49 (outward restricted voice terminals)—Specify “outward” as the Calling Party Restriction. Specify 49 as the COR number. Ž COR 50 (voice terminals that can only receive calls from an attendant)-Specify “manual” as the Called Party Restriction. Specify 50 as the COR number. • COR 51 (voice terminals that cannot place WATS or FX calls)—None of the Calling Party Restrictions uniquely prohibit WATS and FX calls, so Miscellaneous Restrictions are used. Enter an “n” beside COR 41 (WATS) and COR 42 (FX) in the Calling Permission field. Leave the Calling Party Restriction as “none” and specify 51 as the COR number. • COR 52 (voice terminals that cannot place WATS calls)—Enter an “n” beside COR 41 (WATS) in the Calling Permission field. Leave the Calling Party Restriction as “none” and specify 52 as the COR number. Another method to determine COR assignment is to consider the restrictions to be assigned. This method is probably more difficult to use, but it minimizes the number of CORs established. This method requires 9 CORs to effect the same restrictions as 13 CORs with the previous method. The requirements given for this example are as follows: • Only the attendant can access loudspeaker paging. • Terminating Extension Groups can only accept calls from internal voice terminals. 5-92 Class of Restriction • The six classes of voice terminals are: — Those that are toll restricted — Those that cannot call outside to a public network (outward restricted) — Those that can receive calls only from an attendant — Those that can call anywhere, any time — Those that cannot place FX or WATS calls — Those that cannot place WATS calls Assignments for these requirements could be made as follows: • COR 20—Manual Terminating Line Restriction. • COR 21 —Inward Restriction, Ž COR 22—Toll Restriction. • COR 23—Outward Restriction. Note: A new Manual Terminating Line Restriction for voice terminals was not established. COR 20, above, can be assigned. • COR 24—Unrestricted. • COR 25—COR for WATS. • COR 26—COR for FX. • COR 27—Provides Miscellaneous Restrictions for WATS and FX. Enter an “n” beside COR 25 and COR 26 on the form for COR 27. • COR 28—Provides Miscellaneous Restriction for WATS. Enter an “n” beside COR 25 on the form for COR 28. Now assign the appropriate COR to each physical or screening facility: Ž Central office trunks—COR 24 (unrestricted) • WATS—COR 25 (WATS COR) Ž FX—COR 26 (FX COR) • Attendant group—COR 24 (unrestricted) • Voice terminals—COR 22 (toll), COR 23 (outward), COR 20 (manual), COR 24 (unrestricted), COR 27 (WATS and FX miscellaneous), or COR 28 (WATS miscellaneous), as required 5-93 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • Data Modules—COR 24 (unrestricted) • Terminating Extension Group—COR 21 (inward) Ž Loudspeaker Paging trunks—COR 20 (manual) Example Using ARS/AAR Facilities Restriction Level (FRL) for Control of Call Routing Establish a group of users who must dial an authorization code in order to make outside calls. The client has ARS and the Authorization Codes feature. The forms and fields are administered as follows: 1. Feature Related System Parameter Features Form 2. Field Enter Authorization Codes Enabled y 7 Authorization Code Length Authorization Code Cancellation Symbol 1 n Attendant Timeout Flag Station Form Assign COR = 1 for all unrestricted users and COR = 49 for restricted users who must dial an authorization code to make outside calls. 3. Authorization-Codes Form Assign the restricted users a replacement COR = 1 and an authorization code the same as their 7-digit phone number. 4. COR Form Assign/change originating FRLS for restricted and unrestricted users. Assign an originating FRL of 7 to users with a COR of 1 and an originating FRL of 0 (zero) to users with a COR of 49. 5. AAR/ARS Route Pattern Form For route pattern 1, assign trunk group 40 (CO) as the first choice route with a route FRL = 1, NPA = 201, and Prefix Mark = 1 (that is, dialing “1” is required here to indicate a toll call). Assign first, second, and third choice routes as follows: Grp No 40 2 32 FRL NPA Prefix Mark 1 201 1 3 3 201 201 1 1 Toil List No. Del Digits Inserted Digits 9 For this example, trunk group 40 is a CO trunk, trunk group 2 is WATS, and trunk group 32 is a tie trunk to the System 85. 5-94 Class of Restriction When a caller dials the ARS access code to call out, the FRL of the originating facility is compared with the FRL of the available outgoing facility. If the FRL of the originating facility is less than the FRL of the trunk group, the restricted user will be prompted (via recall dial tone) to enter an authorization code. After the authorization code is entered, the call is routed to the CO for completion. If the FRL is insufficient to seize any trunk group in the route pattern, the user gets intercept tone. Restricted callers will be prompted for and be required to enter an authorization code (as previously described). Unrestricted users will simply dial the ARS code followed by the desired number. Hardware Requirements None. 5-95 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Class of Service Defines whether or not voice terminal users may access seven features: Ž Automatic Callback • Call Forwarding All Calls • Data Privacy • Priority Calling • Console Permission • Off-Hook Alert • Client Room Administration The 16 possible Classes of Service (COS) are preassigned in the system. Choose the appropriate COS and assign to users as required. Types of users are listed in the following table. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-53 7-53 Class of Service All Attendant Console COS 6-15 7-37 Console Parameters COS MPDM/MTDM Data Module COS 6-54 7-56 7-118 COS 6-153 6-139 Netcon Data Module COS 6-155 7-119 Recorded Announcement Data Module Data Line Data Module COS 6-168 7-133 COS 6-57 7-60 Station COS 6-181 to 6-390 Remote Access COS 6-174 7-151 to 7-186 7-137 Interface Data Module Hardware Requirements None. 5-96 7-106 Code Calling Access Code Calling Access Allows attendants, voice terminal users, and tie trunk users to page with coded chime signals. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Loudspeaker Paging and Code Calling Access FIELD Code Calling lDs-(all fields) FORM lNSTRUCTIONS (Page #) 6-145 BLANK FORM (Page #) I 7-113 • Loudspeaker Paging and Code Calling Access Form—Complete code calling sections. Assign Code Calling identifications to extension numbers “ext” sections. Hardware Requirements Requires a port on a TN763 Auxiliary Trunk circuit pack for each of eight paging zones that can be assigned. The Code Calling Access feature shares the same ports used for loudspeaker paging. 5-97 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Consult Allows a covering user, after answering a coverage call, to call the principal (called party) for private consultation. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Station FIELD Button/Feature Button Assignments -consult Ž Station Forms—Assign a Consult button. Hardware Requirements None. 5-98 FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 Coverage Callback Coverage Callback Allows a covering user to leave a message for the principal (called party) to call the calling party. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Station FIELD Button/Feature Button Assignments -cov-cback FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 • Station Forms—Assign a Cover Callback (cov-cback) button. Hardware Requirements None. 5-99 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Coverage Incoming Call Identification Allows multi-appearance voice terminal users without a display in a Coverage Answer Group to identify an incoming call to that group. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Station FIELD Button/Feature Button Assignments -in-call-id (Type:_Grp:___) FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 • Station Forms—Assign a UCD/DDC Coverage Answer Group (in-call-id) button. Hardware Requirements None. 5-100 CPE Trunk Group Customer Provided Equipment (CPE) Trunk Group A Customer Provided Equipment (CPE) Trunk Group provides for the connection of onpremises customer equipment to the System 75 for applications such as Loudspeaker Paging, Code Calling, Music-on-Hold, and Recorded Telephone Dictation Access. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM CPE Trunk Group All FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 2-52 7-57 Hardware Requirements A port on a TN763 Auxiliary Trunk circuit pack is required for each trunk to be assigned the CPE Trunk Group. A TN763 provides four ports. 5-101 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Data Call Setup Provides three methods to set up a data call: Data Terminal (keyboard) Dialing, Voice Terminal Dialing, or dedicating a voice terminal for data calls. Typically, when a data terminal is available, keyboard dialing is more convenient and requires less steps; therefore, it should be used whenever possible. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Feature Access Codes Data Origination Access Code Station (multi-appearance) Button/Feature Button Assignments -data-ext (Ext:___) Modem Pool Group Circuit Pack Assignments (1-32) FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-89 7-76 6-181 to 6-390 7-151 to 7-186 6-149 7-116 Ž Feature Access Codes Form—Assign a Data Origination Access Code. • Station Form—Assign Data Call Setup buttons to multi-appearance voice terminals. • Modem Pool Group Form—Assign Circuit Pack port locations. Refer to the respective coverage provided elsewhere in this section and assign ports to the following: — Data Modules — BCTs/510Ds — 7404 D/7406D/7407D Voice Terminals — Analog Modems (port is assigned using a 2500 Voice Terminal form). Hardware Requirements Data Call Setup is a means of using data equipment to establish data calls. Requirements for data modules, 510D or 515 BCT voice terminals, and modems are given below. 5-102 Data Call Setup • Data Modules: Each data module requires one port on a TN754 Digital Line circuit pack. A Digital Terminal Data Module (DTDM) shares the port with its associated voice terminal. Ž 510D or 515 BCT: Each 510D or 515 BCT requires one port on a TN754 Digital Line circuit pack for shared use of voice and data. • 7404D, 74060, or 7407D: Each Voice Terminal requires one port on a TN754 Digital Line circuit pack for shared use of voice and data. Ž Modems: Each modem requires one port on a TN742 Analog Line circuit pack. (Administration designates the modem as a 2500-series voice terminal and assigns an extension number. A modem is connected to the port instead of a voice terminal. Access is through the assigned extension number.) • Modern Pooling: A TN758 Modem Pool circuit pack, or one digital port associated with a Trunk Data Module (either TDM or MTDM) and one analog port with analog modem, is required for each conversion resource. • Keyboard Dialing to off-premises data endpoints requires the use of a TN748B Tone Detector circuit pack. Extensive use of features and services using tone detection may necessitate adding additional TN748B circuit packs (several features also use a TN748B). 5-103 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Data Hot Line Provides for automatic nondial placement of a data call to an endpoint when the originator goes off-hook. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Station Hot Line Destination (all fields) Data Modules: Data Line Interface MPDM, MTDM Netcon TDM List1 : Hot Line Destination FORM lNSTRUCTIONS (Page #) 6-181 to 6-390 6-57 6-139 6-153 6-155 6-153 I BLANK FORM (Page #) 7-151 to 7-186 7-60 7-106 7-118 7-119 7-118 • Station Forms—Assign the Hot Line Destination from the Abbreviated Dialing List for that station. • Data Module Forms—Assign the Hot Line Destination from the Abbreviated Dialing List for that module. Hardware Requirements None. 5-104 Data Modules Data Modules This service provides administration capabilities for the translation data associated with data module interfaces in System 75. The following equipment can be interfaced using a data module. • Asynchronous EIA RS-232C compatible Data Terminal Equipment (DTE) • Applications Processor (V3) • AUDIX • Data service unit associated with a private data line or the digital data system • Data set • Data terminal • Local host computer • On- or off-premises administration/maintenance terminal • Other System 75s, System 85s, or enhanced AT&T DIMENSION® PBX nodes in a Distributed Communications System (DCS). • Station Message Detail Recording (SMDR) output device • 3270 type data modules Figure 5-24 shows an example of how to use 3270, Data Line, MPDM, and MTDM data modules. 5-105 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Administration To implement these features, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM INSTRUCTIONS (Page #) I BLANK FORM (Page #) MPDM/MTDM All 6-153 7-118 Recorded Announcement Data Module Interface Data Module All 6-168 7-133 All 6-139 7-106 Netcon Data Module All 6-155 7-119 Data Line Data Module All Digital Terminal Data Module All 3270-type Data Module All 6-57 7-60 6-312,341 7-171,176 6-153 7-118 • MPDM/MTDM Data Module Form— — 700A—Complete one PDM/TDM Data Module form for each PDM-700A to be assigned. PDM-700A provides an interface to an AP, SMDR output device, an on-premises administration terminal, data terminal, or a local host computer. — 700D—Complete one PDM/TDM Data Module form for each MPDM-700D to be assigned. The MPDM-700D functions similar to the PDM-700A. The MPDM can support a variety of data interface requirements. It provides V.35, RS-232C, or RS-449 interfaces and an Automatic Calling Unit (ACU) RS-366 interface. — 700B—Complete one PDM/TDM Data Module form for each TDM-700B to be assigned. A TDM-700B provides an interface to an SMDR output device, a data set, or a data service unit associated with a private data line or the Digital Data System (DDS). — 700C—Complete one PDM/TDM Data Module form for each TDM-700C to be assigned. The TDM-700C functions the same as a TDM-700B. — 700E—Complete one PDM/TDM Data Module form for each MTDM-700E to be assigned. The MTDM is a multipurpose data module configured to provide digital switch interface to support trunk data requirements. • Recorded Announcement Data Module Form—Complete all fields on this form. This form is used with the netcon channel form that allows the system to transfer the recorded announcements file from the announcement board to the system tape and from the system tape to the announcement board. 5-106 Data Modules • Interface Data Module Form—Complete one Interface Data Module form for each synchronous/asynchronous interface port to be assigned. These ports provide communications interfaces with an AP (V3), or other nodes in a DCS such as System 75s, System 85s, or enhanced DIMENSION PBXs. This form assigns a physical channel (01 to 04) from the TN719 Interface 3 circuit pack, it does not assign a port circuit. An associated PDM/TDM form must be completed to assign a port from a TN754 Digital Line circuit pack to the the PDM associated with the AP interface or to the TDM associated with DCS interfaces. A maximum of four Interface 3 channels are available for assignment. Refer to Applications Processor (V3) Interface, Audio Information Exchange (AUDIX), Call Management System (CMS) and Distributed Communications (DCS) System for additional information. Ž Netcon Data Module Form—Complete one Netcon Data Module form for each port to be assigned an interface to the maintenance terminal, administration terminal(s), and SMDR output device not interfacing the digital switch via an AP. This form assigns a physical channel (01 to 04) from the TN727 Network Control circuit pack, it does not assign a port circuit. An associated PDM/TDM Form must be completed to assign a port from a TN754 Digital Line circuit pack to the TDM associated with the equipment. A maximum of four Netcon channels are available for assignment. • Data Line Data Module Form—Complete one Data Line Data Module form for each Asynchronous Data Unit (ADU) RS-232C DTE type interface to be assigned. A port on a TN726 Data Line circuit pack is required for each ADU interface to be provided. • Digital Terminal Data Module Form —Refer to 7403D and 7405D Voice Terminals. The DTDM system form, if required, is covered with each respective terminal. • 3270-type Data Module Form—Complete one PDM/TDM Data Module form for each 3270-type Data Module to be provided an interface to the digital switch. The 3270A Data Module allows 3270-type terminals such as an IBM* 3278 Information Display System to communicate with a host computer via the digital switch. A 3270C-type data module allows connection to an industry type cluster controller. A port on a TN754 Digital Line circuit pack is required for each 3270 Data Module interface provided. Hardware Requirements A port is required on a TN754 Digital Line circuit pack for each PDM/TDM to be assigned. One TN754 provides eight ports. A port is required on a TN726 Data Line circuit pack for each interface to be provided asynchronous EIA RS-232C compatible equipment. An ADU allows direct connection between the digital switch port on a TN726 Data Line circuit pack and EIA terminals, printers, and computer ports. One TN726 provides eight ports. * Registered trademark of International Business Machines Corporation 5-107 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES 3270 TERMINAL* TN726 DATA LINE CIRCUIT DIGITAL (4 PAIR) I ASCII ADU DEVICE PACK I I I TN754 DIGITAL LINE CIRCUIT PACK I I I TN754 DIGITAL LINE CIRCUIT PACK 3270A DATA MODULE ( 2-PAIR MOOULAR CORD) COAXIAL CABLE MODULAR USE PROCESSOR OR TRUNK DATA NODULE FORM DCP MPDM OR MTDM (TWISTED PAIR) RS-232C USE PROCESSOR OR TRUNK DATA MODULE FORM, I 3270C DCP (MODULAR CORD) DATA MODULE HOST COMPUTER COAXIAL CABLE CLUSTER CONTROLLER* HOST COMPUTER LEGEND: ADU - ASYNCHRONOUS DATA UNIT DCP - DIGITAL CONMUNICATIONS PROTOCOL MPDM - MODULAR PROCESSDR DATA MODULE MTDM - MODULAR TRUNK DATA MODULE Figure 5-24. 5-108 ANALOG VOICE TERMINAL ( OPTIONAL) *IBM OR INDUSTRY-COMPATIBLE EQUIPMENT ExampLe of Data Module Connections Data-Only Off-Premises Extensions Data-Only Off-Premises Extensions Allows users to establish data calls involving data communications equipment (DCE) or Data Terminal Equipment (DTE) that is located remotely from the System 75 site using DATAPHONE® digital service or other private line data facilities. A Data-Only Off-Premises Extension uses a Modular Trunk Data Module located on-premises. Communication with the remote data equipment is accomplished through the private line facility linking the onpremises Modular Trunk Data Module and the remote data equipment. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM MPDM/MTDM Data Module All FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-153 7-118 • MPDM/MTDM Data Module Form—Assign the associated data module port interface to the digital switch. Hardware Requirements Requires a Trunk Data Module and one port on a TN754 Digital Line circuit pack. 5-109 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Data Privacy Protects analog data calls from being disturbed by any of the system’s overriding or ringing features. Data Privacy, when activated by a user, denies the system the ability to gain access to, or to superimpose tones onto, the protected call. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Feature Access Codes Data Privacy Access Code 6-89 7-76 Class of Service Data Privacy (0-15) 6-53 7-53 • Feature Access Codes Form—Complete “Data Privacy Access Code” section. Ž Class of Service Form—Verify Data Privacy section has the correct permission. Hardware Requirements None. 5-110 Data Restriction Data Restriction Protects analog data calls from being disturbed by any of the system’s overriding or ringing features. Data Restriction, when administered to an extension number or trunk group, denies the system the ability to gain access to, or to superimpose tones onto, the protected call. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Station Trunk Groups: Access APLT CO CPE DMI FX RLT Tandem Tie WATS FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 2-32 2-39 2-45 2-52 2-63 2-70 2-80 2-86 2-93 2-101 7-30 7-34 7-49 7-57 7-72 7-87 7-134 7-141 7-145 7-148 FIELD Data Restriction Data Restriction • Station Forms—Complete “Data Restriction” section. Ž Trunk Group Forms—Complete “Data Restriction” section. Hardware Requirements None. 5-111 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Dial Plan The Dial Plan is the system’s guide to digit translation. When a digit is dialed, the system must know what to expect, based on that digit. For example, if a voice terminal user dials a 4, the system must know how many more digits to expect before the call will be processed. A feature access code cannot be assigned to a feature if it is not already defined and consistent with the Dial Plan. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Dial Plan All FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 2-15, 6-73 7-62 Complete digit identification and • Dial Plan Form—Enter the local area code. numbering. • If the Uniform Dial Plan (UDP) option is used, enter the PBX Codes, Local/Remote Indicator, and RNXs for all switches used, and all PBX ids. Hardware Requirements None. 5-112 DMI Trunk Group Digital Multiplexed Interface (DMI) Trunk Group A Digital Multiplexed Interface (DMI) Trunk Group provides for digital tie trunk interfaces to the System 75. Associated trunks can only be connected to host computers. System 75 DMI supports high volume (high speed, high capacity) data transmission via DS1 digital facilities between host computers and analog and digital data endpoints. Administration Instructions for administering DS1/DM1 interface with System 75 are provided in AT&T System 75 and System 85 DS1/DMl Interface Manual, 555-025-101. To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM iNSTRUCTIONS (Page #) BLANK FORM (Page #) DMI Trunk Group All 2-63 7-72 Synchronization Plan All 6-176 7-140 • DMI Trunk Group Form—Complete all sections. • Synchronization Plan Form—Complete all sections. Hardware Requirements A TN722B DS1 Tie Trunk circuit pack must be provided for each trunk to be assigned. The circuit pack must be assigned (via a DS1 Circuit Pack Form) prior to administration of DMI Trunk Groups. The TN722B provides up to 24 independent trunks, A port is required on a TN754 Digital Line circuit pack if a Long Haul DCS is used with a high speed modem, Data Service Unit, a DATAPHONE II data set, or a Local Area Data Set. 5-113 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Direct Department Calling and Uniform Call Distribution Allows direct inward access to an answering group other than the attendant even if the system does not have the Direct Inward Dialing (DID) feature. A Direct Department Calling (DDC) or Uniform Call Distribution (UCD) answering group can consist of voice terminals and individual attendants. A UCD group can consist of data modules, data line circuit packs, or modems. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) Recorded Announcements As Required 6-169 7-131 Recorded Announcement Data Module All 6-168 7-133 Call Coverage Paths Hunt Groups All 6-43 7-48 All 6-125 7-96 Trunk Groups: Access APLT CO CPE DMI FX RLT Tandem Tie WATS Incoming Destination Night Service 2-32 2-39 2-45 2-52 2-63 2-70 2-80 2-86 2-93 2-101 7-30 7-34 7-49 7-57 7-72 7-87 7-134 7-141 7-145 7-148 Ž Recorded Announcements Form—Assign numbers, if used. recorded announcement extension Ž Recorded Announcement Data Module Form—Complete all sections. Ž Call Coverage Paths Form—Verify or build Call Coverage Path for the group, if used. • Hunt Groups Form—Complete all sections. • Trunk Groups Form—If this feature is to be provided via Direct Inward Dialing (DID) trunk group, the assigned hunt group extension number must be accessible via DID. If it is to be provided on a DID trunk group basis, then the extension number assigned to the hunt group must also be assigned to a DID Group Member Assignment (1 to 60). Complete Incoming Destination and Night Service fields. 5-114 DDC and UCD Hardware Requirements Requires one port on a TN742 Analog Line circuit pack for each Auxiliary Warning lamp. A 21C-49 indicator lamp may be used as a warning lamp. This lamp is approximately 2 inches in diameter and has a clear beehive lens. The lamp operates on ringing voltage and can be mounted in any convenient location. Refer to the Recorded Announcements and Trunk Groups features for additional hardware requirements. 5-115 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Direct Inward Dialing Connects calls from the public network directly to the dialed extension number without attendant assistance. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Direct Inward Dialing Trunk All Group FIELD FORM BLANK lNSTRUCTIONS (Page #) FORM (Page #) 2-57 7-69 • Direct Inward Dialing Trunk Group Form —Verify or complete all sections. Hardware Requirements Each Group Member Assignment (trunk assignment) in the DID Trunk Group requires a port on a TN753 DID Trunk circuit pack. A TN753 provides eight ports. 5-116 Direct Outward Dialing Direct Outward Dialing Allows voice terminal users to access the public network without attendant assistance. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Dial Plan Identification/Number Of Digits for: -Local CO -Foreign Exchange -WATS Trunk Groups: CO All FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 2-15, 6-73 7-62 2-45 6-70 2-101 7-49 7-87 7-148 • Dial Plan Form—Verify trunk access codes for local Central Offices, Foreign Exchange offices, and/or outward Wide Area Telecommunications Service (WATS) • Trunk Groups Form—Verify or complete all sections for the applicable outgoing Central Office, Foreign Exchange, or WATS Trunk Group form. Hardware Requirements Requires a port on a TN747 Central Office Trunk circuit pack for each trunk to be assigned in the trunk group. Each TN747 provides eight ports. 5-117 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Distinctive Ringing (Alerting) Helps voice terminal users and attendants distinguish between various types of incoming calls. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FORM BLANK lNSTRUCTIONS (Page #) FORM (Page #) 6-216,250, 255,260 7-156,163, 164,165 6-181 to 6-390 7-151 to 7-186 FIELD Station (single-line) Distinctive Audible Alert Station (all) Redirect Notification • Station Forms for 500, 2500, 7101A, and 7103A voice terminal-Complete Distinctive Audible Alert field. • Station Forms—Complete Redirect Notification field. Hardware Requirements Requires that a 500-type, 2500-type, or 7100-series voice terminal be assigned and connected to a TN742, TN746, or TN769 circuit pack. 5-118 Distributed Communications System Distributed Communications System (DCS) Allows a configuration (cluster) of two or more switches (nodes) to provide certain attendant and voice terminal features as if the cluster is a single large node. This simplifies dialing procedures between locations, and also allows transparent use of some of the system’s features between locations. An example of connecting three System 75 switches in a DCS configuration using voice tie trunks and DS1 signaling is shown in Figure 5-25. In this example, the switches are designated as Switch A, B, and C. Switch A is the master switch and switches B and C are slaves. Figure 5-25 also references the screen forms used to assign parameters for DCS signaling and voice tie trunks. These forms are provided as an example only and are in Parts 2 and 6 of this manual. The forms show how to implement Switch A to communicate with Switches B and C. Switches B and C in turn must be implemented to communicate with Switch A. Figure 5-25 does not cover every example of how DCS can be configured. This example is intended to show how the various screen forms can be used to implement DCS. The screen forms associated with this example do not show all the information that can be entered on the form. The fields on the screen forms that can be completed for DCS have been filled in. The other fields that can be filled in depend on how the system is configured to meet your particular needs. For detailed information on DCS, refer to the AT&T Network and Data Services Reference 75 Application Notes—Distributed Manual, 555-025-201, and the AT&T System Communications System, 555-209-003. The Uniform Dial Plan (UDP), ARS, and RNX forms that must be completed are shown in Figures 5-25 through 5-38. 5-119 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Administration Optional Distributed Communications System (DCS) software is required before this feature and associated DCS features can be activated. To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Dial Plan RNX Translation Table All 2-15, 6-73 7-62 All 2-23 7-138 Tie Trunk Group All 2-93 7-145 Routing Patterns All 2-24 DS1 Circuit Pack All 6-86 7-139 7-75 Synchronization Plan Interface Data Module All 6-176 7-140 All 6-139 7-106 Interface Links (assign DCS links) 6-141 7-110 6-163 7-127 6-116 7-90 Interface Links Processor Channel Assignment All Proc Chan fields to be assigned DCS Hop Channel Assignments (as required) • Dial Plan Form—Complete all fields to assign a 4- or 5-digit number for DCS and complete all applicable fields for Uniform Dial Plan. Ž RNX Translation Table Form—Assign applicable patterns. • Tie Trunk Group Form—Provide data links (can be DS1 or tie trunks) and voice channels. If trunk group is used for voice, enter the required number. If the trunk group is used for DS1 signaling, enter one member in the trunk group. This one member is used to establish the link. It is the DS1 circuit pack. • Routing Patterns Form—Assign routing patterns. • DS1 Circuit Pack Form—Complete form. This form must be completed if the tie trunk is used for DCS signaling. • Synchronization Plan Form —Complete form. This form must be completed if the tie trunk is used for DCS signaling. Assign a secondary circuit pack that the system can use if the primary circuit pack fails. • Interface Data Module Forms (V3)—Assign up to four interface links using four Interface Data Module forms. The interface links are assigned by entering a physical channel number from 01 through 04 in the “Physical Channel” field. One interface-3 Data Module form must be completed for each interface link. If the system has an AP (V3), only three interface links can be used for DCS. Distributed Communications System • Interface Links Form—Assign the DCS link numbers (1 through 4). Complete all sections of the form as required. Assign link 1 if connected to PIB on back of the control carrier XEV3). • Processor Channel Assignment Form —Enter the DCS link numbers and then assign associated channel numbers to each link. Complete all sections of the form as required. • Hop Channel Assignments Form— Identify the link numbers and associated channels that are to be assigned as “hop” channels in the DCS. Complete all sections of the form as required. Note: To provide 4- or 5-digit dial plan among a group of switches, refer to the UNIFORM DIAL PLAN feature and complete all forms as indicated. Hardware Requirements Requires a TN716 Interface 1 circuit pack, a TN738 Interface 2 circuit pack, and a TN719 Interface circuit pack if not already provided (V3) or a TN765 Processor Interface must be used for System 75 XE. DCS data link may be assigned to a vacant channel on a TN722 DS1 Tie Trunk circuit pack or a vacant port on TN754. 5-121 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES SYSTEM 75 SWITCH B (SLAVE) SYSTEM 75 SWITCH A (MASTER) † THIS IS WHERE THE FOUR PROCESSOR | SWITCH COMMUNICATIONS INTERFACE SWITCH COMMUNICATION INTERFACE SAI AVD TIE TRUNK GROUP NO. 28 (TAC 128) (DS1-FACILITY) * TN722 VOICE TIE TRUNK GROUP 27 TIE TRUNK (TAC 127) LOCATIONS A04 AND A06 TN722 TIE TRUNK INTERFACE LINKS RESIDE WHICH PROVIDE UP TO 84 PROCESSOR CHANNELS PER INTERFACE LINK. THESE LINKS ARE ASSIGNED USING THE INTERFACE DATA MODULE FORM. THE INTERFACE LINKS ARE ENABLED USING THE INTERFACE LINKS FORM. THE PROCESSOR CHANNEL ASSIGNMENTS FORM FOR SWITCH A IS USED TO ASSIGN AN INTERFACE LINK TO EACH PROCESSOR CHANNEL WHICH COMMUNICATES WITH SWITCHES B AND C. ‡ MACHINE-ID:2 LOCAL RNX:834 EXTS: 34XXX ‡ MACHINE-ID:9 LOCAL RNX:824 EXTS : 27XXX * VOICE TRUNKS ARE ASSIGNED USING A TIE TRUNK FORM AND ENTERING "VOICE" IN THE COMM TYPE FIELD. AVD TIE TRUNKS ARE ASSIGNED USING A TIE TRUNK FORM AND ENTERING "AVD" IN THE COMM TYPE FIELD. TAC NUMBERS 127 AND 148 ARE USED TO ACCESS THE VOICE TIE TRUNK GROUPS. TAC NUMBERS 128 AND 149 ARE USED TO ACCESS THE AVD-DS1 TIE SIGNALING LINK . (TAC NUMBERS ARE ENTERED ON THE TRUNK GROUP FORM AND THE DESTINATION NUMBER FIELD ON THE INTERFACE LINKS FORM. ) ONLY ONE TRUNK GROUP MEMBER IS ASSIGNED ON THE TRUNK GROUP FORM FOR AVD-DS1 TIE TRUNKS. SYSTEM 75 SWITCH C (SLAVE] ‡ THE MACHINE-ID CODE UNIQUELY IDENTIFIES EACH SWITCH IN THE NETWORK. SWITCH COMMUNICATIONS INTERFACE SAI IN THIS EXAMPLE, SWITCH A HAS A MACHINE-ID OF 9 AND COMMUNICATES WITH SWITCH B (MACHINE-ID 2 AND SWITCH C (MACHINE-ID 10). THE APPROPRIATE MACHINE-ID NUMBER IS ENTERED ON EACH SWITCHES PROCESSOR CHANNEL ASSIGNMENT FORM. VOICE TIE TRUNK GROUP NO. 48 (TAC 148) AVD TIE TRUNK GROUP NO. 49 (TAC 149} (DS1-FACILITY) TN722 TIE TRUNK ‡ MACHINE-ID:10 LOCAL RNX:848 EXTS: 48XXX Figure 5-25. 5-122 Distributed Communications System Using DS1 Facilities Distributed Communications System Page 1 of 6 DIAL PLAN RECORD 201 Area Code: — ARS Prefix 1 Required? y Uniform Dialing Plan? y FIRST DIGIT TABLE Length _ First Digit -1- -2- -3- -4- -5- -6- tac 1 2 extension 3 extension 4 extension 5 extension 6 7 8 9 0 attendant * # fac fac Figure 5-26. Dial Plan Form (Sheet 1 of 2) 5-123 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Page 2 of 6 UNIFORM DIALING PLAN CODE LCL RNX ID 27 34 48 CODE LCL RNX ID CODE LCL RNX ID CODE LCL RNX ID 824 9 y n 834 2 n 848 1 0 Figure 5-26. Dial Plan Form (Sheet 2 of 2) Distributed Communications System Page 1 of 1 RNX TABLE: 820 Partitioned Group Number: 1 R20: 254 R30: 254 R40: 254 R50: 254 R60: 254 R70: 254 R80: 254 R90: 254 R21: 254 R31: 254 R41: 254 R51: 254 R61: 254 R71: 254 R81: 254 R91: 254 R22: 254 R32: 254 R42: 254 R52: 254 R62: 254 R72: 254 R82: 254 R92: 254 R23: 254 R33: 254 R43: 254 R53: 254 R63: 254 R73: 254 R83: 254 R93: 254 R24: 254 R34: 34 R44: 254 R54: 254 R64: 254 R74: 254 R84: 254 R94: 254 R25: h 4 R35: 254 R45: 254 R55: 254 R65: 254 R75: 254 R85: 254 R95: 254 R26: 254 R36: 254 R46: 254 R56: 254 R66: 254 R76: 254 R86: 254 R96: 254 R27: 254 R37: 254 R47: 254 R57: 254 R67: 254 R77: 254 R87: 254 R97: 254 R28: 254 R38: 48 R48: 254 R58: 254 R68: 254 R78: 254 R88: 254 R98: 254 R29: 254 R39: 254 R49: 254 R59: 254 R69: 254 R79: 254 R89: 254 R99: 254 Figure 5-27. RNX Translation Form 5-125 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES TRUNK GROUP Group Number: 27 Group Type: tie Group Name: TIE TO SWITCH B Direction: two-way Page 1 of 5 SMDR Reports? y COR : — TAC: 127 Outgoing Display? Data Restriction? — MIS Measured? Dial Access? Queue Length: Busy Threshold: — Night Service: Internal Alert? _ Incoming Destination: Comm Type: voice Auth Code? TRUNK PARAMETERS Trunk Type(in/out): wink/wink Incoming Rotary Timeout(sec): — Outgoing Dial Type: Incoming Dial Type: Disconnect Timing(msec): Digit Treatment: Used for DCS? Y Digits: PBX ID: 2 — ACA Assignment? Baud Rate: — Incoming Dial Tone? Answer Supervision Timeout: — Synchronization: Duplex: Maintenance Suppress Tests? # Outpulsing? Figure 5-28. DCS Voice Tie Trunk Group Number 27 Assignments From Switch A to Switch B (Sheet 1 of 2) 5-126 Distributed Communications System GROUP MEMBER ASSIGNMENTS Port Name Mode Page 2 of 5 Type Answer Delay 1: A0601 34XXX 2: 3: 4: Figure 5-28. DCS Voice Tie Trunk Group Number 27 Assignments From Switch A to Switch B (Sheet 2 of 2) 5-127 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES TRUNK GROUP Group Number: — 48 two-way SMDR Reports? ___ Group Type: tie Group Name: TIE TO SWITCH C Direction: Page 1 of 5 COR : — Outgoing Display? — TAC: 148 — Data Restriction? — MIS Measured? — Dial Access? Queue Length: — Incoming Destination: _____ Internal Alert? Auth Code? — Comm Type: voice TRUNK Night Service: _____ Busy Threshold: — PARAMETERS Trunk Type(in/out): wink/wink Incoming Rotary Timeout(sec): Incoming Dial Type: Outgoing Dial Type: Disconnect Timing(msec): Digits: Digit Treatment: Used for DCS? y PBX ID: 10 ACA Assignment? — Baud Rate: — Incoming Dial Tone? Answer Supervision Timeout: — Figure 5-29. 5-128 Duplex: — Synchronization: Maintenance Tests? Suppress # Outpulsing? — DCS Voice Tie Trunk Group Number 48 Assignments From Switch A to Switch C (Sheet 1 of 2) Distributed Communications System GROUP MEMBER ASSIGNMENTS Port Name 1: A0401 2: 3: 4: 48XXX Figure 5-29. Mode Page 2 of 5 Type Answer Delay DCS Voice Tie Trunk Group Number 48 Assignments From Switch A to Switch C (Sheet 2 of 2) CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES TRUNK GROUP Group Number: 28 Page 1 of 5 Group Type: tie Group Name: DCS SIG TO SWITCH B SMDR Reports? COR : — TAC: 128 Direction: two-way Outgoing Display? _ Data Restriction? — MIS Measured? Dial Access? Queue Length: — Busy Threshold: — Night Service: 27100 Internal Alert? ___ Incoming Destination: 27100 Comm Type: avd TRUNK Auth Code? ___ PARAMETERS Trunk Type(in/out): auto/auto Outgoing Dial Type: Incoming Rotary Timeout(sec): Incoming Dial Type: Disconnect Timing(msec): Digits: Digit Treatment: Used for DCS? n ACA Assignment? Baud Rate: Incoming Dial Tone? Answer Supervision Timeout: — Figure 5-30. 5-130 Synchronization: Duplex: — Tests? — Suppress # Outpulsing? — Maintenance DCS AVD DS1 Signaling Trunk Group Number 28 Assignments From Switch A to Switch B (Sheet 1 of 2) Distributed Communications System GROUP MEMBER ASSIGNMENTS Port Name Mode Page 2 of 5 Type Answer Delay 1: A0623 DCS SIG 2: 3: 4: Figure 5-30. DCS AVD DS1 Signaling Trunk Group Number 28 Assignments From Switch A to Switch B (Sheet 2 of 2) 5-131 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES TRUNK GROUP 49 Group Number: — Group Type: tie Group Name: DCS SIG TO SWITCH C Direction: two-way Page 1 of 5 SMDR Reports? — COR : — TAC: 149 — Outgoing Display? — Data Restriction? — MIS Measured? Dial Access? Queue Length: Comm Type: avd TRUNK Busy Threshold: — Internal Alert? Night Service: 27102 Incoming Destination: 27102 Auth Code? PARAMETERS Trunk Type(in/out): auto/auto Outgoing Dial Type: Incoming Rotary Timeout(sec): Incoming Dial Type: Disconnect Timing(msec): Digits: Digit Treatment: Used for DCS? n ACA Assignment? Baud Rate: Incoming Dial Tone? Answer Supervision Timeout: — Figure 5-31. 5-132 Synchronization: Duplex: Maintenance Tests? — Suppress # Outpulsing? DCS DS1 AVD Signaling Trunk Group Number 49 Assignments From Switch A to Switch C (Sheet 1 of 2) Distributed Communications System Page 2 of 5 GROUP MEMBER ASSIGNMENTS Port Name Mode Type Answer Delay 1: A0423 DCS SIG 2: 3: 4: Figure 5-31. DCS DS1 AVD Signaling Trunk Group Number 49 Assignments From Switch A to Switch C (Sheet 2 of 2) 5-133 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES ROUTING PATTERN Pattern Number: — 34 PATTERN ASSIGNMENTS (Enter Up To 6) Grp. No. FRL NPA 1. 27 — 7 — 2. — — 3. — — 4. — — 5. — — 6. — — Prefix Mark Thboll List No. Del Digits Inserted Digits 3 Figure 5-32. Routing Pattern for Trunk Group Number 27 From Switch A to Switch B Distributed Communications System ROUTING PATTERN Pattern Number: 48 Pattern Assignments (Enter Up To 6) Grp. No. FRL NPA 1. 48 7 — 2. — — — 3. — 4. — 5. — 6. — Prefix Mark Toll List No. Del Digits 3 Inserted Digits 3 — — — Figure 5-33. — — — Routing Pattern for Trunk Group Number 48 From Switch A to Switch C CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Page 1 of 1 DS1 CIRCUIT PACK Location: A06 Line Compensation: 1 Name : DCS TO SWITCH B Zero Code Suppression: b8zs Signaling Mode: common-chan Framing Mode: esf DMI-BOS? n MAINTENANCE Slip Detection? n PARAMETERS Remote Loop-Around Test? n Page 1 of 1 DS1 CIRCUIT PACK Location: A04 Line Compensation: 1— Name: DCS TO SWITCH C Zero Code Suppression: b8zs Signaling Mode: common-chan Framing Mode: esf DMI-BOS? n MAINTENANCE Slip Detection? n Figure 5-34. 5-136 PARAMETERS Remote Loop-Around Test? n DS1 Circuit Pack Administration Form for Circuit Packs in Location A04 and A06 Distributed Communications System Figure 5-35. Synchronization Plan Form for DSI Circuit Packs A06 and A04 5-137 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Figure 5-36. 5-138 Interface Data Module Form Used to Assign Interface Links 1 and 3 From Switch A To Switches B andC Distributed Communications System Figure 5-37. Interface Links Form Used To Assign DCS Links From Switch A To Switches B and C 5-139 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Figure 5-38. 5-140 Processor Channel Assignments for lnterface Links 1 and 3 DCS Alphanumeric Display for Terminals DCS Alphanumeric Display for Terminals Allows calls to or from terminals equipped with alphanumeric displays to have transparency with respect to the display of call-related information, Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Tie Trunk Group (DCS TG) Outgoing Display • FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 2-93 7-145 Tie Trunk Group Form—Enter “n” in the Outgoing Display Field of the DCS Tie Trunk Group forms. This enables the called party’s name to be displayed at the calling terminal. Hardware Requirements AP/DCS interface hardware is required. 5-141 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES DCS Attendant Control of Trunk Group Access Allows an attendant at any node in the DCS to exercise control over an outgoing trunk group at a different node in the cluster. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Attendant Console • Feature Button Assignments -act-tr-grp -deact-tr-g BLANK FORM (Page #) 6-15 7-37 Attendant Console Form—Assign Attendant Control of Trunk Group Access Activate (act-tr-grp) and Attendant Control of Trunk Group Access Deactivate (deact-tr-g) buttons if not already assigned. Hardware Requirements AP/DCS interface hardware is required. 5-142 FORM lNSTRUCTIONS (Page #) DCS Attendant Direct Trunk Group Selection DCS Attendant Direct Trunk Group Selection Allows attendants at one node to have direct access to an idle outgoing trunk at a different node in the DCS. Administration To implement this feature, the following form(s) or sections of the form(s) . must be completed. FIELD FORM Attendant Console Direct Trunk Group Select Button Assignments (1-12) FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-15 7-37 Ž Attendant Console Form—Assign up to 12 buttons in the “Direct Trunk Group Buttons (Access Code)” section if not already assigned. Hardware Requirements AP/DCS interface hardware is required. 5-143 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES DCS Attendant Display Provides some transparency with respect to the display of call-related information. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Attendant Console • FIELD Display Module Button Assignments (1-8) BLANK FORM (Page #) 6-15 7-37 Attendant Console Form—Assign up to eight buttons in the “Display Module Button Assignment” section if not already assigned. Hardware Requirements AP/DCS interface hardware is required. 5-144 FORM iNSTRUCTIONS (Page #) DCS Automatic Callback DCS Automatic Callback Allows a user at one node to make an automatic callback call to a user at another node in the DCS. Administration To implement this feature, the following form(s) or sections of the form(s) . , must be completed. FORM Feature Related System Parameters Feature Access Codes Station (multi-appearance) Class of Service FIELD FORM lNSTRUCTIONS (Page #) Automatic Callback—No 6-105 Answer Timeout Interval Automatic Callback Activation 6-89 Automatic Callback Deactivation Button/Feature Button 6-181 to 6-390 Assignments -auto-cback Automatic Callback (O-15) 6-53 BLANK FORM (Page #) 7-81 7-76 7-151 to 7-186 7-53 • Feature Related System Parameters Form— Specify callback time-out interval in the “Automatic Callback—No Answer Timeout Interval (rings)” section. • Feature Access Codes Form—Verify “Automatic Callback Activation and Deactivation” sections have been assigned. • Station Forms—Assign Automatic Callback (auto-cback) buttons to multi-appearance voice terminals, as desired. • Class of Service Form—Verify “Automatic Callback” section has the correct permission. Hardware Requirements Requires a TN716 Interface 1 circuit pack, a TN738 Interface 2 circuit pack, and a TN719 Interface circuit pack if not already provided (V3) or a TN765 Processor Interface must be used for System 75 XE. DCS data link may be assigned to a vacant channel on a TN722 DS1 Tie Trunk circuit pack or a vacant port on TN754. 5-145 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES DCS Automatic Circuit Assurance Allows a voice terminal user or attendant at a System 75 node to activate or deactivate Automatic Circuit Assurance (ACA) referral calls for the entire DCS network. This transparency also allows the referral calls to be generated at a node other than the node that detects the problem. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Feature Related System Parameters • ACA Referral Calls FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-105 7-81 Feature Related System Parameters Form— Determine if ACA referral calls are to be “local,” “remote,” or “primary.” — If administered as local, referral calls are generated at the System 75 node for that System 75 node. — If administered as remote, referral calls are generated at a remote node for the System 75 node. In this case, the remote node PBX identification must also be entered. Note: This remote PBX id is the same PBX id as defined on the Dial Plan on Page 5-79. — If administered as primary, referral calls are made at the System 75 node for a remote node and for that System 75 node. Hardware Requirements Requires a TN716 Interface 1 circuit pack, a TN738 Interface 2 circuit pack, and a TN719 Interface circuit pack if not already provided (V3) or a TN765 Processor Interface must be used for System 75 XE. DCS data link may be assigned to a vacant channel on a TN722 DS1 Tie Trunk circuit pack or a vacant port on TN754. 5-146 DCS Busy Verification of Terminals and Trunks DCS Busy Verification of Terminals and Trunks Allows attendants and multi-appearance voice terminal users to make test calls to voice terminals and trunk groups that are located at other nodes within the DCS. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Attendant Console Feature Button Assignments -verify Station (multi-apperance) Button/Feature Button Assignments -verify FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-15 7-37 6-181 to 6-390 7-151 to 7-186 • Attendant Console Form—Assign a “verify” button. • Station Forms—Assign a “verify” button per multi-appearance voice terminal. Hardware Requirements Requires a TN716 Interface 1 circuit pack, a TN738 Interface 2 circuit pack, and a TN719 Interface circuit pack if not already provided (V3) or a TN765 Processor Interface must be used for System 75 XE. DCS data link may be assigned to a vacant channel on a TN722 DS1 Tie Trunk circuit pack or a vacant port on TN754. 5-147 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES DCS Call Forwarding—All Calls Allows all calls to an extension number to be forwarded to a selected extension number within the DCS network or to an external (off-premises) number. This feature is activated or deactivated by dial access code or by a Call Forwarding button. The feature can be activated or deactivated only by voice terminal users within the DCS. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Feature Access Codes Call Forwarding Activation Call Forwarding Deactivation Station Redirect Notification Button/Feature Button Assignments -call-fwd Class of Service Call Fwd-All Calls (O-15) • FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-89 7-76 6-181 to 6-390 7-151 to 7-186 6-53 7-53 Feature Access Codes Form—Verify “Call Forwarding Activation and Deactivation” access codes have been assigned. • Station Forms—Complete “Redirect Notification” section (which causes the forwarding terminal to receive a half ring on calls that forward). This field is common to Call Coverage and Call Forwarding. • Station Forms—Assign a “Call Forwarding” (call-fwd) button. • Class of Service Form—Verify “Call Forwarding” section has the correct permission. Hardware Requirements Requires a TN716 Interface 1 circuit pack, a TN738 Interface 2 circuit pack, and a TN719 Interface circuit pack if not already provided (V3) or a TN765 Processor Interface must be used for System 75 XE. DCS data link may be assigned to a vacant channel on a TN722 DS1 Tie Trunk circuit pack or a vacant port on TN754. 5-148 DCS Leave Word Calling DCS Leave Word Calling Enables System 75 terminal users to leave preprogrammed “call me” messages at other terminals within the DCS network. Messages can be left by calling, called, or covering users. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Feature Related System Parameters Max. Number Of Messages Per Station Stations With System-wide Message Retrieval Permission 6-105 7-81 Feature Access Codes LWC Message Retrieval Lock LWC Message Retrieval Unlock LWC Send A Message LWC Cancel A Message 6-89 7-76 Station LWC Reception LWC Activation Button/Feature/Button Assignments -Iwc-store -Iwc-cancel -aut-msg-wt (Ext:—) -msg-retr -delete-msg -Iwc-lock -next -call-disp -cov-msg-rt 6-181 to 6-390 7-151 to 7-186 (Continued on next page.) 5-149 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES F O R M Attendant Console • FIELD FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-15 7-37 Feature Button Assignments -cov-msg-rt -delete-msg -next -Iwc-cancel -call-disp -Iwc-store -aut-msg-wt (Ext:__) Feature Related System Parameters Form—Complete the “Maximum Number of Messages Per Station” and “Stations with System-wide Retrieval Permission” sections. • Feature Access Codes Form—Verify or assign the following access codes: • — “Leave Word Calling Message Retrieval Lock” section — “Leave Word Calling Message Retrieval Unlock” section — “Leave Word Calling Send a Message” section — “Leave Word Calling Cancel a Message” section Station Forms—Complete the “LWC Reception” and “LWC Activation” sections (which specify if the voice terminal can receive and/or activate LWC messages, respectively). — Assign a Leave Word Calling (Iwc-store) button, if desired. — Assign a Cancel (Iwc-cancel) button, if desired, to allow a calling party to cancel a previously left message. • Attendant Console Form or the Station Form—For each voice terminal or attendant console group that can retrieve LWC messages, optionally assign the following buttons: — Message Retrieve (msg-retr) to access one’s own messages—voice terminals only — Covr Msg Retrieval (cov-msg-rt) to access another user’s message — 5-150 Delete Message (delete msg) to remove a retrieved message DCS Leave Word Calling — Lock LWC (Iwc-lock) displays locked or unlocked status of the Message Retrieval — Next (to retrieve the next stored message) — Cancel LWC (Iwc cancel) to allow canceling a previously left message — Message name or extension # (aut-msg-wt) used for voice terminal users who monitor another user’s messages Note: Buttons can be assigned on the visual display module or in the “features area” of the terminal or console. If a Message Retrieval or a Coverage Message Retrieval button is specified, a Next Message and a Delete Message button should also be specified. These button assignments are covered in the ATTENDANT DISPLAY and VOICE TERMINAL DISPLAY features. Hardware Requirements Requires a TN716 Interface 1 circuit pack, a TN738 Interface 2 circuit pack, and TN719 Interface circuit pack if not already provided (V3) or a TN765 Processor Interface must be used for System 75 XE. DCS data link may be assigned to a vacant channel on a TN722 DS1 Tie Trunk circuit pack or a vacant port on TN754. 5-151 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES DCS Trunk Group Busy/Warning Indication Provides attendants with a visual indication that the number of busy trunks in a remote group has reached an administered level. A visual indication is also provided when all trunks in a trunk group are busy. Administration To implement this feature, the following form(s) . , or sections of the form(s) . , must be completed. FIELD FORM Attendant Console Direct Trunk Group Select Button Assignments (1-6) Trunk Groups: Access APLT Busy Threshold co CPE DMI FX RLT Tandem Tie WATS • FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-15 7-37 2-32 2-39 2-45 2-52 2-63 2-70 2-80 2-86 2-93 2-101 7-30 7-34 7-49 7-57 7-72 7-87 7-134 7-141 7-145 7-148 Attendant Console Form—Trunk group must be assigned to one of the first six “Direct Trunk Group Button Assignments (Access Codes)” on the console. For more information, see ATITENDANT DIRECT TRUNK GROUP SELECTION in this section. • Trunk Groups Forms—Assign “Busy Threshold” (Warning) section. Hardware Requirements AP/DCS interface hardware is required. 5-152 Do Not Disturb Do Not Disturb Allows guests, attendants, and authorized front desk voice terminal users to request that no calls, other than priority calls, terminate at a particular extension number until a specified time. At the specified time, the system automatically deactivates the feature and allows calls to terminate normally at the extension. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Attendant Console Button/Feature Assignment -dn-dst -ext-dn-dst -grp-dn-dst 6-15 7-37 Station Button/Feature Assignment -dn-dst -ext-dn-dst -grp-dn-dst 6-181 to 6-390 7-151 to 7-186 Feature Access Codes for Hospitality Features Voice Do Not Disturb Access Code 6-89 7-76 Feature Related System Parameters Controlled Termination Restriction (Do Not Disturb) 6-105 7-81 • Attendant Console Form—Assign do not disturb buttons to the 24-Button Feature Area. • Station Forms—Assign dn-dst button to MET terminals, 7303S, 7305S, 515, 7404D, 7405D, and 7407D voice terminals. Assign ext-dn-dst and grp-dn-dst buttons to 515, 7405D, and 7407D voice terminals. • Feature Access Codes for Hospitality Features Form—Assign a feature access code to the Voice Do Not Disturb Access Code field. • Feature Related System Parameters Form—Assign the type of intercept treatment the caller will receive when the call is placed to a termination restricted voice terminal. Hardware Requirements A TN725B Voice Synthesizer circuit pack is required if voice prompting is used. Each circuit pack has four ports to provide voice prompting. 5-153 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES DS1 Tie Trunk Service Provides for three types of digital trunk interfaces: Voice-Grade DS1, Data Grade DS1, and Alternate Voice/Data (AVD) tie trunks. The Voice-Grade DS1 tie trunks are an alternative to 4-wire analog E&M tie trunks and may be used to interface with other properly-equipped switching systems. AVD DS1 tie trunks permit alternate voice and data calling between System 75s and System 85. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) All 6-86 7-75 All 2-32 2-80 2-93 7-30 7-134 7-145 All 6-176 7-140 FORM DS1 Circuit Pack Trunk Group Access RLT Tie Synchronization Plan FIELD • DS1 Circuit Pack Form—Assign the circuit pack to the system before the administration of the associated trunks • Trunk Group Forms—Associate the trunks to groups, if desired—Access, APLT, DMI, Release Link, Tandem, and Tie Trunk Group forms. • Synchronizaiton Plan Form—Complete all sections. Hardware Requirements One TN722 or TN722B DS1 Tie Trunk circuit pack is required for each 24 DS1 tie trunks administered. A TN741 Tone Generator/Clock circuit pack is required to provide synchronization for the DS1 tie trunks. 5-154 EIA Interface EIA Interface Provides an alternative to Digital Terminal Data Modules (DTDMs) and Modular Processor Data Modules (MPDMs), within the system hardware, for interconnection between RS-232 compatible Digital Terminal Equipment (DTE) and the system. The EIA Interface consists of a Data Line circuit pack port and an Asynchronous Data Unit (ADU). Administration To implement this feature, the following form(s) or sections of the form(s) . , must be completed. BLANK FORM (Page #) F O R M Station (multi-appearance) Button/Feature Button Assignments -data-ext (Ext:_) Data Line Data Module All 6-181 to 6-390 7-151 to 7-186 6-57 7-60 • Station Forms—Assign Data Extension (data-ext) buttons to multi-appearance voice terminals. • Data Line Data Module Form—Assign a vacant port and complete the Capabilities and Options sections. Hardware Requirements Requires an ADU and a port on a TN726 Data Line circuit pack for each interface to be provided. A TN726 provides eight ports. 5-155 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Emergency Access to the Attendant Provides for emergency calls to be placed to an attendant. These calls can be placed automatically by the system or can be dialed by system users. Such calls can receive priority handling by the attendant. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Off-Hook Alert Emergency Access Queue Length Time Before Off-Hook Alert Redirection Extension on Full Emergency Access Queue Hospitality-Related System Time of Scheduled Emergency Access Activity Parameters Report Extension of Journal/Schedule Printer Feature or Button Attendant Console Assignment -em-acc-att Feature Access Codes for Emergency Access To Attendant Access Code Hospitality Features Class of Service Feature Related System Parameters FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-53 6-105 7-53 7-81 6-119 7-92 6-15 7-37 6-89 7-76 • Class of Service Form—Assign correct permission to access Off-Hook Alert. • Feature Related System Parameters Form —Assign the number of calls that can go in the emergency queue. Assign the time, in seconds, a voice terminal with an off-hook alert class of service can remain off-hook before an emergency call for the voice terminal is sent to the attendant. Assign the extension number where emergency queue overflow will redirect. • Hospitality-Related System Parameters Form— Assign time for scheduled emergency access activity report. • Attendant Console Form—Assign emergency access button (em-acc-att). • Feature Access Codes for Hospitality Features Form—Assign access code to the Emergency Access To Attendant Access Code field. 5-156 Emergency Access to the Attendant Hardware Requirements Requires a modified attendant console equipped with emergency tone. 5-157 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Facility Busy Indication Provides multi-appearance voice terminal users with a visual indication of the busy or idle status of an extension number, a trunk group, terminating extension group, a hunt group (Direct Department Calling or Uniform Call Distribution group), or any loudspeaker paging zone, including all zones. The Facility Busy Indication button provides the voice terminal user direct access to the extension number, trunk group, or paging zone. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM INSTRUCTIONS (PAGE # ) Station (multi-appearance) Attendant Console Button/Feature Button Assignments —busy-ind Feature Button Assignments —busy-ind BLANK FORM (PAGE #) 6-181 to 6-390 7-151 to 7-186 6-15 7-37 • Station Forms—Assign “busy-ind” to a voice terminal button. • Attendant Console Form—Assign “busy-ind” to a button in the “Feature Button Assignments” section. Hardware Requirements None. 5-158 FRLs and TCMS Facility Restriction Levels and Traveling Class Marks Provides up to eight levels of restriction for users of the Automatic Alternate Routing (AAR) and/or Automatic Route Selection (ARS) features. Administration Optional Private Network Access (PNA) or ARS software is required before this feature can be activated. To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Class of Restriction Routing Patterns FIELD FRL FRL (O-7) FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-50 2-24 7-52 7-139 • Class of Restriction Form—Assign originating FRLs. • Routing Patterns Form—Assign terminating FRLs. Guidelines and Examples The examples given here are designed to help understand FRLs and to illustrate some of the practical aspects of FRLs. These are, however, only examples. In reality, each system must be administered to meet individual needs. The FRL assigned to the facility answering a call is not checked. Terminating-side FRLs apply to trunk groups only. This simplifies assignments. At each switch, the trunk groups available to handle a given call must be listed in the preferred order within the Routing Pattern. The most-preferred choice must be at the top of the list. Up to six choices can be specified. Now the relative value of access to each of the listed trunk groups must be determined. This, of course, is specified via an FRL. On a scale of O through 7, the relative value is determined and assigned. Decisions are normally based on the cost of using the facility, although other criteria can be used. The same FRL value can be assigned to more than one trunk group if there is no reason to prefer one trunk group over the other. If there will be users within the system who are not allowed to make outside calls, use some value other than O as the value for the first-choice trunk group. By assigning these users an FRL of O, none of the trunk groups can be accessed (since all trunk group FRLs will be greater than O). Such calls are denied. 5-159 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Each Routing Pattern must be individually constructed. The same trunk group can be used in more than one pattern. The associated FRL is assigned within the pattern and is not associated with the trunk group itself. The same trunk group can have a different FRL in a different pattern. Be consistent in FRL assignments. Do not use a range of O through 5 in one pattern and a range of 2 through 7 in another pattern if all users can access the first-choice route. Admittedly, the trunk group with an FRL of 2 may be more expensive than the trunk group with an FRL of O, but there is no real reason to assign a 2 to a trunk group that everyone can access. For ease of assignments, always use a O for such a trunk group. There should be a class of restriction (COR) established for each FRL used in a Routing Pattern. The appropriate COR is then assigned to the users who can access the routes restricted by the FRL value. For example, a middle executive might be able to access all routes with an FRL of 5 or lower, whereas the president can access all routes. In this case, the executive is assigned a COR with an FRL of 5 and the president is assigned a COR with an FRL of 7. Remote Access users can access the system’s features and services the same as an onpremises user. FRL assignment is via Remote Access Barrier Codes. Up to 10 Barrier Codes, each with its own COR (and FRL), can be assigned. Although the COR defines other restrictions, 10 Barrier Codes are enough to also provide a range of FRL assignments. Assignment of Barrier Code FRLs is the same as if the user were on-premises. The simplest way to assign these FRLs is to duplicate the on-premises FRLs, and then merely relate the appropriate Barrier Code to those that will be using Remote Access. FRLs apply only on ARS and AAR calls. If Station Message Detail Recording (SMDR) 15digit account codes are used, the FRL field in the SMDR record is overwritten. The following is an example of how FRLs can be assigned: • FRLO—NO outgoing calls. • FRL1—Local calls only. • FRL2—FRL1 plus the home area code calls using WATS. • FRL3—FRL2 plus the use of local lines for all calls in the home area code. • FRL4—FRL3 plus the calls to all of the U. S. A., using WATS only. 5-160 FRLs and TCMS FRL5—FRL4 plus the calls to all the of the U. S. A., using local lines. • FRL6—FRL5 plus the international calls. • FRL7—Reserved for a spare. Hardware Requirements None. 5-161 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Facility Test Calls Provides a voice terminal user with the capability of making test calls to access specific trunks, touch-tone receivers, time slots, and system tones. The test call is used to make sure the facility is operating properly. A local ‘voice terminal user can make a test call by dialing an access code. An Initialization and Administration System (INADS) terminal user can also make test calls. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Feature Access Codes I FIELD Facility Test Calls Access Code I FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-89 7-76 Ž Feature Access Codes Form—Assign the “Facility Test Calls Access Code. ” Hardware Requirements None. 5-162 Forced Entry of Account Codes Forced Entry of Account Codes Requires users to dial an account code when making certain types of outgoing calls. Administration To implement this feature, the following form(s) or sections of the form(s) must be Completed. FORM Feature Related System Parameters FIELD Forced Entry of Account Codes for 0/1 Toll Calls FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-105 7-81 6-50 7-52 SMDR Account Code Length Class of Restriction • Forced Entry of Account Codes Feature Related System Parameters Form —Verify “y” is entered to indicate if an account code must be entered when making a toll call, and assign SMDR Account Code Length. • Class of Restriction Form—Verify “y” is entered to indicate that an account code must be dialed when making a toll call. Hardware Requirements None. 5-163 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Foreign Exchange (FX) Trunk Group A Foreign Exchange (FX) Trunk Group provides for trunk connections between the System 75 and a distant central office. Administration To assign an FX Trunk Group, the following form must be completed. FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) All 2-70 7-87 All 6-81 7-67 FORM Foreign Exchange Trunk Group Digit Absorption FIELD • Foreign Exchange Trunk Group Form—Complete all sections. • Digit Absorption Form—If required, complete this form when the far-end office is a step-by-step office. The Digit Absorption List on the trunk group must reference the Digit Absorption List number entered on form. Hardware Requirements A port is required on a TN747 CO Trunk circuit pack for each trunk to be assigned. A TN747 provides eight ports. 5-164 Go To Cover Go To Cover Allows users, when making a call to another internal extension, to send the call directly to coverage. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 I Station Button/Feature Button Assignments -goto-cover • Station Forms—Assign a Go To Cover (goto-cover) button. Hardware Requirements None. 5-165 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Hold Allows terminal users to disconnect from a call temporarily, use the voice terminal for other call purposes, and then return to the original code. Administration To administer this feature, the following form(s) or sections of the form(s) must be completed. FORM Feature Access Codes FIELD Answer Hold-Unhold FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-89 7-76 ŽFeature Access Codes Form—Assign an access code to the Answer Hold-Unhold field. Hardware Requirements None. 5-166 Hot Line Service Hot Line Service Allows single-line voice terminal users, by simply lifting the handset, to automatically place a call to a preassigned extension number, public or private network telephone number, or feature access code. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 Station (single-line) Hot Line Destination Number and Dial Code Abbreviated Dialing (List 1, 2, 3) Abbreviated Dialing 7103A List Dial Code (hot line destination) 6-12 7-29 Abbreviated Dialing System List Dial Code (hot line destination) 6-10 7-26 Abbreviated Dialing Group List Dial Code (hot line destination) 6-6 7-22 Abbreviated Dialing Personal List Dial Code (hot line destination) Dial code (hot line destination) 6-8 7-25 6-2 7-2 to 7-20 Abbreviated Dialing Enhanced List • Station Forms—Complete “Hot Line Destination” section to specify the list entry containing the Hot Line Destination. Complete “Abbreviated Dialing List 1, 2, 3.” - • Abbreviated Dialing List Forms—Assign the Hot Line Destination to the Abbreviated Dialing list. Hardware Requirements None. 5-167 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Hunting Checks for the active or idle status of extension numbers in one or more ordered groups. If all members of a group are active, the call can route to another group through Call Coverage or can wait in a queue for an available group member, if a queue is provided. Refer to Direct Department Calling and Uniform Call Distribution (see page 5-104), and/or Call Coverage (see page 5-69). Hunting is implemented via these features, either singularly or in combination with each other. 5-168 Individual Attendant Access Individual Attendant Access Allows users to access a specific attendant console. Each attendant console can be assigned an individual extension number. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) Attendant Console Extension and Name 6-15 7-37 Console Parameters COR and COS 6-54 7-56 • Attendant Console Form—Enter attendant extension and name. Assign optional Coverage and Make Busy buttons for Hunting and CAS Backup button for status indication. • Console Parameters Form—Assign COR and COS. Hardware Requirements None. 5-169 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Information System Network (ISN) Interface The AT&T ISN is a packet switched local area network that links mainframe computers, minicomputers, word processors, storage devices, personal computers, printers, terminals, and communications processors into a single system. The interface to System 75 is via an Asynchronous Data Unit (ADU). Also, future versions of the ISN will have integrated ADUs. Figure 5-39 shows an example of how to assign ISN using the TN726 Data Line circuit pack. Administration To administer this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Data Line Data Module All FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-57 7-60 • Data Line Data Module Form—Complete all sections. Hardware Requirements One TN726 Data Line circuit pack is required for each ISN interface. 5-170 ISN INTERFACE 5-171 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Initialization and Administration System (INADS) Allows users from a remote location to access the System 75 and perform system administration and maintenance procedures. This feature is implemented by the installation and test personnel during the installation and test phase. INADS is implemented using the Maintenance-Related System Parameters forms and cannot be implemented by the customer. 5-172 Integrated Directory Integrated Directory Allows internal system users with display-equipped terminals to access the system data base, use the touch-tone buttons to key in a name, and retrieve an extension number from the system directory. The directory contains an alphanumeric listing of the names and extension numbers assigned to all voice terminals administered in the system. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 6-82 7-151 to 7-186 7-68 Station —Associated Display Module Form Display Module Button Assignments -directory -next -call-disp Attendant Console Features Buttons or Display Module Button Assignments -directory -next -call-disp 6-15 7-37 7404D Voice Terminal —Associated Data Line Data Module Display Cartridge All 6-325 6-57 7-173 7-60 • Station Forms—Assign a “y” (yes) to “D401A Display Module” section. Assign an Integrated Directory (directory) Button to one of the 34 assignable buttons. • Display Module Form —Assign one Integrated Directory (directory) Button, if desired. If an Integrated Directory button is assigned to one of the 34 assignable buttons on the voice terminal, you cannot assign an Integrated Button on the Display Module, or vice versa. Assign Next and Return Call (call-disp) buttons also. • Attendant Console Form—Assign one Integrated Directory button to the “Feature Button Assignments” or “Display Module Button Assignment” section. Assign Next and Return Call (call-disp) buttons also. • 7404D Station Form—Assign a “y” (yes) to “Display Cartridge” field if a 7404D Messaging Cartridge is attached to the voice terminal. Complete an associated 7404D Data Line Data Module form. 5-173 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Hardware Requirements None. 5-174 Intercept Treatment Intercept Treatment Provides an intercept tone or a recorded announcement or routes the call to an attendant for assistance when calls cannot be completed or when use of a feature is denied. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. I FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Feature Related System Parameters DID Intercept Treatment 6-105 7-81 Recorded Announcements Port Assignments (1-1O) 6-169 7-131 • Feature Related System Parameters Form—Complete “DID Intercept Treatment” section. • Recorded Announcements Form—Assign intercept announcement extension number, if used. Hardware Requirements Requires a port on a TN742, TN746, or TN769 Analog Line circuit pack for each announcement to be assigned. A TN750 Announcement circuit pack can be used to provide up to 64 difference announcements. The announcements can be directly recorded onto the TN750 circuit pack. 5-175 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Intercom—Automatic Provides a talking path between two voice terminal users. Calling users press the Automatic Intercom button and lift the handset, or vice versa. The called user receives a unique intercom alerting signal, and the status lamp associated with the Dial or Automatic Intercom button, if provided, flashes. Administration To implement this feature, the following form(s) or sections of the form(s) . must be completed. FORM Intercom Groups Station FIELD FORM INSTRUCTIONS (Page #) 6-136 Group Member Assignments Button/Feature Button 6-181 to 6-390 Assignments -auto-icom (Grp:__ DC:__) • Intercom Groups Form—Complete intercom-dial sections. • Station Forms—Assign Auto Intercom (auto-icom) button(s). Hardware Requirements None. 5-176 BLANK FORM (Page #) 7-104 7-151 to 7-186 Intercom—Dial Intercom—Dial Allows multi-appearance voice terminal users to gain rapid access to as many as 32 other voice terminal users within an administered group. Calling voice terminal users lift the handset, press the Dial Intercom button, and dial the 1- or 2-digit code assigned to the desired party. The called user receives alerting tone, and the status lamp associated with the Intercom button, if provided, flashes. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Intercom Groups Station (multi-appearance) • • All Button/Feature Button assignments -dial-icom (Grp:__) FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-136 7-104 7-151 to 7-186 6-181 to 6-390 Intercom Groups Form—Establish intercom groups. Station Forms—Assign Dial Icom buttons on voice terminals for all intercom group members who can originate an intercom call. Anyone in a group can be called, but only those members with an assigned Intercom button can originate an intercom call. Hardware Requirements None. 5-177 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Inter-PBX Attendant Calls Allows attendant positions for more than one branch location to be concentrated at one central, or main, location. Incoming trunk calls to the branch location, as well as attendantseeking voice terminal calls, are routed over tie trunks to the attendants at the main location. Administration To implement this feature, the following form(s) or sections of the form(s) . must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 7-145 7-56 Tie Trunk Group Incoming Destination (0) 2-93 Console Parameters -IAS (Branch) (y) -IAS Tie Trunk Group No. -IAS Att. Access Code 6-54 • Tie Trunk Group Form—Requires a Tie Trunk Group with the “Incoming Destination” field set to the attendant group access code. • Console Parameters Form—Enter “y” in the field labeled “IAS (Branch).” The IAS (Branch) and CAS (Branch) fields cannot both be “y.” Assign an “IAS Trunk Group Number” and an “inter-PBX Attendant Access Code. ” Hardware Requirements Requires a port on a TN722 Tie Trunk circuit pack for each tie trunk to be assigned. 5-178 Intraflow and Interflow Intraflow and Interflow Allows Automatic Call Distribution (ACD) calls to be redirected from one split to another split under busy or unanswered conditions. Intraflow provides redirection of ACD calls to other splits within the system. Interflow uses the Call Forwarding All Calls feature to redirect ACD calls to an external location. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-105 7-81 Feature Related System Parameters Coverage—Dont Answer Interval for Subsequent Redirection Hunt Groups Inflow Threshold -Priority on Intraflow 6-125 7-96 Don’t Answer 6-43 7-48 Call Coverage Paths • Feature Related System Parameters —Assign the number of times a voice terminal in a Call Coverage path will ring before the call is routed to the next coverage point. • Hunt Groups Form—Assign intraflow priority. • Hunt Groups Form—Assign the number of seconds a call can remain in the queue before no more calls will be accepted by the queue. • Call Coverage Paths Form —Complete Don’t Answer field. Hardware Requirements None. 5-179 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Last Number Dialed Automatically redials the last number dialed when users press the Last Number Dialed button or dial the Last Number Dialed feature access code. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Feature Access Codes Last Number Dialed Access Code Station Button/Feature Button Assignments -last-numb FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-89 7-76 6-181 to 6-390 7-151 to 7-186 • Feature Access Codes Form—Verify “Last Number Dialed Access Code” section. • Station Forms—Assign Last Number Dialed (last-numb) button to voice terminal. Hardware Requirements None. 5-180 Leave Word Calling Leave Word Calling Allows internal system users to leave a short preprogrammed message for other internal users. Users can activate Leave Word Calling (LWC) at any time during a call attempt. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Feature Related System Max. Number Of Messages Per Station Stations With System-wide Message Retrieval Permission Station LWC Reception LWC Activation Button/Feature/Button Assignments -Iwc-store -Iwc-cancel -aut-msg-wt (Ext:__) -call-disp -msg-retr -next -delete-msg -Iwc-lock -cov-msg-rt Attendant Console Feature Button Assignments -Iwc-store -Iwc-cancel -delete-msg -next -call-disp -aut-msg-wt (Ext:__) -LWC Message Retrieval Lock -LWC Message Retrieval —Unlock -LWC Send A Message -LWC Cancel A Message Feature Access Codes Note: FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-105 7-81 6-181 to 6-390 7-151 to 7-186 6-15 7-37 6-89 7-76 Refer to the ATTENDANT DISPLAY and VOICE TERMINAL DISPLAY features for additional information on LWC feature related buttons that can be assigned an attendant console or voice terminal display. 5-181 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • Feature Related System Parameters Form—Complete the “Maximum Number of Messages Per Station” and “Stations with System-wide Retrieval Permission” sections. • Station Forms—Complete the “LWC Reception” and “LWC Activation” sections (which specify if the voice terminal can receive and/or activate LWC messages, respectively). — Assign a Leave Word Calling button, if desired. — Assign a Cancel button, if desired, to allow a calling party to cancel a previously left message. — Automatic Message Waiting —This lamp is a status lamp which lights at the same time the message lamp lights at the called voice terminal. A common use is to provide an indication of an executive’s message on a secretary’s voice terminal. This lamp also allows an indication of LWC messages left for a Direct Department Calling (DDC) group, a UCD group, an ACD split, a Terminating Extension Group (TEG), and a PCOLG. • Attendant Console Form or the Station Form— For each voice terminal or attendant console group that can retrieve LWC messages, optionally assign the following buttons: — Message Retrieval (to access one’s own messages—voice terminals only) — Coverage Msg Retrieval (to access another user’s message) — Delete Message (to remove a retrieved message) — Call Display (to automatically call the person who left the message while displaying a retrieved message) — Lock (displays locked or unlocked status of the Message Retrieval) — Next (to retrieve the next stored message) — Cancel Leave Word Calling (to allow canceling a previously left message) — Automatic Message Waiting (to allow indication of a message waiting for a specific extension) Note: Buttons can be assigned on the visual display module or in the “features area” of the terminal or console. If a Message Retrieval or a Coverage Message Retrieval button is specified, a Next Message and a Delete Message button should also be specified. • Feature Access Codes Form—Verify or assign the following access codes: — Leave Word Calling Message Retrieval Lock” section 5-182 Leave Word Calling — “Leave Word Calling Message Retrieval Unlock” section — “Leave Word Calling Send a Message” section — “Leave Word Calling Cancel a Message” section Hardware Requirements None. 5-183 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Loudspeaker Paging Access Provides attendants and voice terminal users dial access to voice paging equipment. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Loudspeaker Paging and Code Calling Access All 6-145 7-113 CPE Trunk Group All 2-52 7-57 Note: Up to ten (one per zone) Loudspeaker Paging Access buttons (per multiappearance voice terminal and attendant console) can be assigned through the Attendant Direct Trunk Group Selection, Abbreviated Dialing, and the Facility Busy Indication features, if required. • Loudspeaker Paging and Code Calling Access Form—Complete Loudspeaker Paging sections. • CPE Trunk Group Form—Complete all fields as required to add a CPE Trunk Group, if not already provided. Ports from the associated TN763 Auxiliary Trunk circuit pack are required to provide an interface to the client-provided paging equipment. Hardware Requirements Requires a port on a TN763 Auxiliary Trunk circuit pack for each paging zone to be assigned. If a PagePac* Paging System is to be used, a port on a TN747 CO Trunk circuit pack, TN742, TN746, or TN769 Analog Line circuit pack, or TN763 Auxiliary Trunk circuit pack is required depending on the PagePac system used. * Trademark of Harris Corporation Dracon Division 5-184 Manual Message Waiting Manual Message Waiting Enables multi-appearance voice terminal users, by pressing a designated button on their own terminals, to light the status lamp associated with the Manual Message Waiting button at another multi-appearance voice terminal. Activating the feature causes the lamp to light on both the originating and receiving voice terminals. Either terminal user can cause the lamp to go dark by pressing the button. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Station (multi-appearance) Button/Feature Button Assignments —man-msg-wt FORM lNSTRUCTIONS (Pege #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 • Station Form—assign “man-msg-wt” to a voice terminal button. Hardware Requirements None. 5-185 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Manual Originating Line Service Connects users to attendant automatically when the user lifts the handset. Administration To implement this feature, the following form(s) or sections of the form(s) . must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Abbreviated Dialing System List Dial Code (attendant) 6-10 7-26 Abbreviated Dialing Group List Dial Code (attendant) 6-6 7-22 Abbreviated Dialing Personal List Dial Code (attendant) 6-8 7-25 Station (single-line) Abbreviated Dialing-List 1, 2, —or 3 Hot Line Destination-AD List —Number and Dial Code 6-181 to 6-390 7-151 to 7-186 • Abbreviated Dialing List Form—Verify or assign an attendant code to a list. • Station Forms—Assign the Abbreviated Dialing List to designated single-line voice terminal. List can be List 1, 2, or 3. Complete “Hot-Line Destination” section to indicate the Abbreviated Dialing List entry containing the attendant code. Hardware Requirements None. 5-186 Manual Signaling Manual Signaling Allows a voice terminal user to signal another voice terminal user. The receiving voice terminal user hears a 2-second burst of tone. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 FIELD Button/Feature Button Assignments -Signal (extension # or name) • Station Forms—Assign Signal button to voice terminal. Hardware Requirements None. 5-187 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES “MEGACOM”, “MEGACOM” 800, or “MEGACOM” 800 DNIS Services MEGACOM telecommunications service allows System 75 customer premises facilities to connect directly to AT&T 4 ESS™ switching equipment. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Tie Trunk Group DS1 Circuit Pack Synchronization Plan FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 2-93 7-145 All All All 6-86 7-75 6-176 7-140 • Tie Trunk Group Form—Complete all fields as required. • DS1 Circuit Pack Form—Complete all fields. • Synchronization Plan Form—Complete all fields. Hardware Requirements A port is required on a TN760 circuit pack for each trunk to be assigned in the trunk group. 5-188 Modem Pooling Modem Pooling Allows switched connections between digital data endpoints (data modules) and analog data endpoints, and acoustic coupled modems. The analog data endpoint can be either a trunk or line circuit. Figure 5-40 shows an example of how to connect an integrated or combined modem pooling. The combined modem pooling connection is shown separately with dashed lines. Business requirements will determine how your modem pooling is actually used. This section on modem pooling does not cover the forms required to assign data terminals, voice terminals, host computers, and modules. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. Integrated Modem Pooling FORM Modem Pool Group FIELD All FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-149 7-116 FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-149 7-117 • Modem Pool Group Form—Complete all sections. Combined Modem Pooling FORM Modem Pool Group FIELD All • Modem Pool Group Form—Complete all sections. Hardware Requirements A port on a TN758 Pooled Modem circuit pack is required for each integrated conversion resource to be supported. Up to sixteen TN758s can be used for each integrated conversion resource, each providing two ports. Combined conversion requires a port on a TN754 Digital Line circuit pack and a port on a TN742 Analog circuit pack for each combined resource to be supported. 5-189 CHAPTER 5. SYSTEM FEATURE, FUNCTIONS, AND SERVICES 5-190 Multi-Appearance Preselection and Preference Multi-Appearance Preselection and Preference Provides multi-appearance voice terminal users with options for placing or answering calls on selected appearances. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Station (multi-appearance) Idle Appearance Preference FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 • Station Forms—Complete “Idle Appearance Preference” section. Hardware Requirements None. 5-191 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Multiple Listed Directory Numbers Allows a publicly published number for each incoming and two-way (incoming side) foreign exchange (FX) and local central office (CO) trunk group assigned to the system. Also allows up to eight Direct Inward Dialing (DID) numbers to be treated as Listed Directory Numbers (LDNs). Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) CO Trunk Group FX Trunk Group Incoming Destination 2-45 7-49 Incoming Destination 2-70 7-87 Listed Directory Numbers All 6-144 7-112 • Trunk Group Forms—Assign “Incoming Destination” section for a Central Office or Foreign Exchange Office Trunk Group. • Listed Directory Numbers Form —assign up to eight listed directory numbers. Hardware Requirements None. 5-192 Music-on-Hold Access Music-on-Hold Access Provides music to a party that is on hold, waiting in a queue, parked, or on a trunk call that is being transferred (V2, V3, or V4). The music lets the waiting party know that the connection is still in effect. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Feature Related System Parameters • FIELD Music On Hold Port FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-105 7-81 Feature Related System Parameters Form— Complete “Music on Hold Port” section. This provides port assignment for the TN763 Auxiliary Trunk circuit pack port interfaces to the customer provided music source if not already assigned. A 36A Voice Coupler may also be required to provide an interface and system protection for the music source. Hardware Requirements Requires a port on a TN763 Auxiliary Trunk circuit pack. Also, a 36A voice coupler may be required to provide an interface and system protection for the music source. 5-193 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Network Access—Private Allows calls to be connected to the following types of networks: • Common Control Switching Arrangement (CCSA) • Electronic Tandem Network (ETN) • Enhanced Private Switched Communications Service (EPSCS) • Tandem Tie Trunk Network (lTTN) Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 2-32 2-86 2-93 7-30 7-141 7-145 Trunk Groups: Access Tandem Tie All Class of Restriction Advanced Private Line Termination 6-50 7-52 Feature Access Codes Auto Route Selection Access Code 1 6-89 7-76 Station COR 6-181 to 6-390 7-151 to 7-186 • Trunk Group Form—Specify group type as access, tandem, or tie. Complete COR digit treatment and common type sections on the Tie Trunk Groups associated with a private network. • Class of Restriction Form—Complete the Advanced Private Line Termination (APLT) field. • Feature Access Codes Form—Assign a code for ARS consistent with user’s ability to access these tie trunks. • 5-194 Station Forms—Assign a COR. Network Access—Private Hardware Requirements Requires a port on a TN760B Tie Trunk circuit pack or TN722 DS1 Tie Trunk circuit pack for each trunk assigned. 5-195 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Network Access—Public Provides voice terminal users and attendants with access to and from the public network. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) CO Trunk Group DID Trunk Group All 2-45 7-49 All 2-57 7-69 FX Trunk Group All 2-70 WATS Trunk Group All 2-101 7-87 7-148 Tie Trunk Group All 2-93 7-145 • Complete all Trunk Group Forms used for Public Network Access. • Tie Trunk Group Form—Complete applicable fields for MEGACOM, MEGACOM 800, or MEGACOM 800 DNIS services. Hardware Requirements Requires a port on a TN747B CO Trunk circuit pack for each trunk assigned. A port is required on a TN722, TN722B, TN760, or TN760B circuit pack for each trunk to be assigned in the Access Trunk Group. A TN760 or TN760B provides four ports. A TN722 or TN722B provides 24 ports. 5-196 Night Service—Hunt Group Night Service—Hunt Group Hunt Group Night Service allows an attendant or a split supervisor to individually assign a hunt group or split to the night service mode. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) Station Button/Feature Button Assignment -hunt-ns 6-181 to 6-390 7-151 to 7-186 Attendant Console Button/Feature Button Assignments -hunt-ns 6-15 7-37 • Station Forms—Assign “trunk-ns” to a voice terminal button. • Attendant Console Form—Assign “hunt-ns” to a button in the “Feature Button Assignments” section. Hardware Requirements None. 5-197 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Night Service—Night Console Service Directs all calls for the primary and daytime attendant consoles to a night console. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Attendant Console • 5-198 Console Type FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-15 7-37 Attendant Console Form—Alternate console must be identical to the Primary Attendant Console. Specify alternate console as a “night console” in the “Console Type” section. Enter “night-only” if the console is dedicated to night service. Enter “day/night” if a day console is also used as the night console. Hardware Requirements None. FIELD Night Service—Night Station Service Night Service—Night Station Service Redirects incoming attendant-seeking trunk calls to designated extension numbers whenever the system is placed in Night Service. Administration Do not provide a Night Console Position with this feature assigned. To implement this feature, the following form(s) or sections of the form(s) . must be completed. FORM Listed Directory Numbers Trunk Groups: Access APLT CO CPE DMI FX RLT Tandem Tie WATS FIELD Ext (DID), Name Night Service Name FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-144 7-112 2-32 2-39 2-45 2-52 2-63 2-70 2-80 2-86 2-93 2-101 7-30 7-34 7-49 7-57 7-72 7-87 7-134 7-141 7-145 7-148 • Listed Directory Numbers (LDN) Form—Provide Night Station. • Trunk Group Forms—Verify that the Night Service extension number of the answering voice terminal or group is specified for each desired trunk group. Night Service can be assigned CO, FX, WATS, Tie, APLT, Access, Tandem, and DMI Trunk Groups. If individual trunks are assigned to Night Service, enter the extension number you want the trunk to be directed to when the system is in the Night Service mode. Trunk names or numbers starting with an N followed by digits will use the digits as the night destination of the individual trunk. This individual night destination overrides the group night destination entered in the Night Service field. Hardware Requirements None. 5-199 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Night Service—Trunk Answer From Any Station Allows voice terminal users to answer all incoming attendant-seeking calls when the attendant(s) is not on duty and when other voice terminals have not been designated to answer the calls. Administration Do not provide a Night Console Position with this feature assigned. To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 2-32 2-39 2-45 2-52 2-63 2-70 2-80 2-86 2-93 2-101 Trunk Groups: Access APLT CO CPE DMI FX RLT Tandem Tie WATS Night Service (blank) Feature Access Codes Trunk Answer Any Station Access Code 6-89 7-30 7-34 7-49 7-57 7-72 7-87 7-134 7-141 7-145 7-148 7-76 Console Parameters Ext Alert Port (TAAS) 6-54 7-56 • Trunk Group Forms—Verify “Night Service” section is blank for the associated trunk group. • Feature Access Codes Form—Verify feature access code is assigned for “Trunk Answer Any Station Access Code” section. • Console Parameters Form—Assign a port on a TN742, TN746, or TN769 Analog Line circuit pack to provide connection with an alerting device in the “External Alerting Number (TAAS)” section. Hardware Requirements Requires a port on a TN742, TN746, or TN769 Analog Line circuit pack. A maximum of five alerting devices can be connected to one port. Also requires a ringing device. 5-200 Night Service—Trunk Group Night Service—Trunk Group Allows an attendant or a designated voice terminal user to individually assign a trunk group or all trunk groups to the night service mode. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Station Attendant Console • • FIELD Button/Feature Button Assignments -trunk-ns Button/Feature Button Assignments -trunk-ns FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 6-15 7-37 Station Forms—Assign “trunk-ns” to a voice terminal button. Attendant Console Form—Assign “trunk-ns” to a button in the “Feature Button Assignments” section. Hardware Requirements None. 5-201 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Off-Premises Station Allows a voice terminal located outside the building where the switch is located to be connected to the system. If central office (CO) trunks are used, the voice terminal must be analog and must be FCC-registered. Administration Off-Premises Stations are administered the same as on-premises voice terminals. Refer to the appropriate voice terminal form for additional information. Hardware Requirements Requires cross-connecting capabilities and one port on a TN742 or TN769 Analog Line circuit pack for each interface to be provided. 5-202 Permanent Switched Calls Permanent Switched Calls Maintains a call between two data endpoints that should always be connected while the system is active. The specified calls are automatically placed when the system is started or restarted, and remain active until the system becomes inactive. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Permanent Switched Calls • All FORM lNSTRUCTIONS (Page #) 6-157 BLANK FORM (Page #) 7-123 Permanent Switched Calls Form—Complete all sections as required. Verify that only Permanent Switched Calls (PSC) endpoints are allowed to call other PSC endpoints by checking the COR for the PSC endpoints. Hardware Requirements None. 5-203 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Personal Central Office Line (PCOL) Provides a dedicated trunk for direct access to or from the public network for multiappearance voice terminal users. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. F O R M FORM lNSTRUCTIONS (Page #) FIELD Personal Central Office Line Groups All Station (multi-appearance) Button/Feature Button assignments -per-COline (Grp:__) I 2-77 6-181 to 6-390 BLANK FORM (Page #) I 7-124 7-151 to 7-186 • Personal Central Office Line Group (PCOLGS) Forms—Verify or complete ail sections. • Station Forms—Assign (per CO line) buttons to voice terminals in group. Hardware Requirements Requires a port on a TN747 Central Office Trunk circuit pack for each PCOL to be assigned. A maximum of 40 PCOLS can be assigned in the system. 5-204 Personalized Ringing Personalized Ringing Allows users of certain voice terminals to uniquely identify their own calls. Each user can choose one of a number of possible ringing patterns. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 7303S Voice Terminal Personalized Ringing Pattern 6-265 7-166 7305S Voice Terminal Personalized Ringing Pattern 6-277 7-167 7404D Voice Terminal Personalized Ringing Pattern 6-325 7-173 7406D Voice Terminal Personalized Ringing Pattern 6-357 7-179 7407D Voice Terminal Personalized Ringing Pattern 6-373 7-182 • Voice Terminal Forms—Complete Personalized Ringing Pattern field for each 7303S, 7305S, 7404D, 7406D, and 7407D voice terminal. Hardware Requirements None. 5-205 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Priority Calling Provides a special form of call alerting between internal voice terminal users. The called voice terminal user receives a distinctive 3-burst alerting signal. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Feature Access Codes Class of Service FIELD Priority Calling Access Code Priority Calling FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-89 7-76 6-53 7-53 • Feature Access Codes Form—Verify or assign “Priority Calling Access Code” section. • Class of Service Form—Verify “Priority Calling” has correct permission. Hardware Requirements None. 5-206 Privacy —Attendant Lockout Privacy —Attendant Lockout Prevents an attendant from reentering a multiple-party connection held on the console unless recalled by a voice terminal user. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. I FORM Console Parameters FIELD Attendant Lockout FORM lNSTRUCTIONS (Page #) 6-54 I BLANK FORM (Page #) 7-56 • Console Parameters Form—Enter “y” in “Attendant Lockout” field. Hardware Requirements None. 5-207 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Privacy —Manual Exclusion Allows multi-appearance voice terminal users to keep other users with appearances of the same extension number from bridging onto an existing call. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Station (multi-appearance) Button/Feature Button Assignments -exclusion • 5-208 BLANK FORM (Page #) 6-181 to 6-390 7-151 to 7-186 Station Form—Assign Manual Exclusion button to voice terminals of members of a Terminating Extension Group and/or Personal Central Office Line Group. Hardware Requirements None. FORM lNSTRUCTIONS (Page #) Property Management System Interface Property Management System Interface Provides a communications link between the System 75 and a customer-owned Property Management System (PMS). The PMS allows a customer to control certain features used in both a hospital-type and a hotel/motel-type environment. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Client, Console Permission Class of Service Hospitality-Related System All Parameters Button/Feature Assignment Attendant Console -mwn-act -mwn-deact check-in check-out FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-53 7-53 6-119 7-92 6-15 7-37 Netcon Data Module All 6-155 7-119 Modular Processor Data Module All 6-153 7-118 Data Line Data Module All 6-57 7-60 • Class of Service Form—Assign y (yes) to Client field for the Class of Service to be used for guest voice terminals. For the Console Permission, assign y (yes) for the Class of Service assigned to the attendant and front desk voice terminal. This allows the attendant or front desk station to control the following items: — Check-in — Check-out — Room change — Swap Maid Status • Hospitality-Related System Parameters Form—Complete all fields. • Attendant Console Form—Assign mwn-act (message waiting activation) and mwndeact (message waiting deactivation) buttons. • Attendant Console Form—Assign check-in and check-out buttons. These buttons can be assigned to the attendant and display equipped front desk voice terminals. 5-209 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • Netcon Data Module Form—Complete all fields as required. • Modular Processor Data Module Form—Complete all fields. Assign three different PDMs as follows: assign one PDM for the PMS link and one PDM for each printer (Log and Journal). Ž Data Line Data Module Form—Complete all fields. Complete this form if the PMS link is connected using a Data Line circuit pack. Hardware Requirements The PMS link can be connected to a TN754 Digital Line circuit pack using a Processor Data Module (PDM) or a TN726 Data Line circuit pack using an asynchronous data line. The Journal and Log printers can be connected to a TN754 Digital Line circuit pack using a PDM. One PDM is required. 5-210 Queue Status Indications Queue Status Indications Provides indications of queue status for Automatic Call Distribution (ACD) calls based on the number of calls in queue and time in queue. These indications are provided via lamps assigned to the terminals or consoles of split agents or supervisors. In addition, auxiliary warning lamps can be provided to track queue status based on time in queue and number of calls in queue. Also, display-equipped voice terminals and consoles can display the time in queue of a split’s oldest call and the number of calls in that split’s queue. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Hunt Groups Station Attendant Console • • FIELD Queue Length Calls Warning Threshold Time Warning Threshold Time Warning Port Calls Warning Port Feature/Button Assignment q-calls q-time Feature/Button Assignment -atd-qcalls -atd-qtime FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-125 7-96 6-181 to 6-390 7-151 to 7-186 6-15 7-37 Hunt Groups Form—Assign the number of calls that can queue before the system flashes the queue status buttons and the Auxiliary Warning lamp assigned to the split. — Assign the time a call can remain in the queue before the system flashes the queue status buttons and the Auxiliary Warning lamp assigned to the split — Assign ports for the external Auxiliary Warning lamps. Station Forms—assign calls and time buttons. • Attendant Console Form—assign atd-qcalls and atd-qtime buttons. Hardware Requirements Each auxiliary queue Warning lamp requires one port on a TN742, TN746, or TN769 Analog Line circuit pack. A 21C-49 lamp may be used as an auxiliary queue Warning lamp. 5-211 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Recorded Announcements Allows up to 64 analog or integrated announcements or any desired combination of both. Integrated announcements are assigned on the TN750 Announcement circuit pack. The analog announcements are assigned on the TN742, TN742B, or TN746 Analog Line circuit pack which is connected to external recording or playback equipment. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) Recorded Announcements All 6-169 7-131 Recorded Announcement Data Module All 6-168 7-133 Netcon Data Module All 6-155 7-119 Trunk Groups: Incoming Destination 2-45 2-63 2-70 2-101 7-49 7-72 7-87 7-148 6-105 7-81 FORM co FIELD DMI FX WATS Feature Related System Parameters DID Intercept Treatment Feature Access Codes Announcement Access Code 6-89 7-76 Call Coverage Paths Point1,Point2, Point3 6-43 7-48 Hunt Groups First and Second Announcement Extensions 6-125 7-96 Station COS 6-181 to 6-390 7-151 to 7-186 • Recorded Announcements Form—Complete all sections as required. • Recorded Announcement Data Module Form—Complete all fields for a recorded announcement data module. • Netcon Data Module Form—Complete all fields for a netcon data module. • CO, DMI, FX, WATS Trunk Group Forms—Assign a recorded announcement extension number to the Incoming Destination field, as required. 5-212 Recorded Announcements • Feature Related System Parameters Form— Assign a recorded announcement extension number to the DID Intercept Treatment field, as required. • Feature Access Codes Form —Assign announcement access code. • Call Coverage Paths Form—Assign a recorded announcement extension number to a coverage point (Point1, Point2, Point3), as required. • Hunt Groups Form—Assign a recorded announcement extension number to the First and Second Announcement Extension fields, as required. • Station Forms—Verify that the station has a Class of Service that allows console permissions (Perms) so the user can make an announcement. To make, change, listen to, or delete an announcement: — dial the Announcement Access Code plus the extension number — dial 1 to record an announcement over an existing announcement — dial 2 to replay an announcement — dial 3 to delete an announcement. Hardware Requirements Each analog announcement to be provided requires a port on a TN742, TN746, or TN769 Analog circuit pack. Each access of an integrated announcement requires a port on the TN750 Announcement circuit pack. The analog recorded announcement equipment and music sources are not provided with the system. 5-213 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Recorded Telephone Dictation Access Permits voice terminal users, including Remote Access and incoming tie trunk users, to access dictation equipment. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) All fields if TG not assigned, or assign trunk port for digital switch interface. 2-52 7-57 All 6-250 7-163 FIELD FORM CPE Trunk Group —or 2500 Voice Terminal • CPE Trunk Group Form—Verify or assign an auxiliary trunk group and associated trunk port. • Station Form—Assign a port and extension number to 2500-series voice terminal form. Enter “n” in the “tests” field to prevent interference with dictation equipment operation. Hardware Requirements Requires telephone dictation machines and, depending on the type of machine, one port on a TN742, TN746, or TN769 Analog Line circuit pack or one port on a TN763 Auxiliary Trunk circuit pack for each dictation machine to be interfaced. 5-214 Release Link Trunk Group Release Link Trunk Group A Release Link Trunk Group is used to implement Centralized Attendant Service. Associated release link trunks can only originate calls going out, although signaling direction is always two-way. There is no dial access or incoming destination. The trunk-type is always release link. Outgoing and incoming dialing type is always tone and the disconnect timing is 280 milliseconds. Administration To assign a Release Link Trunk Group, the following form must be completed. FIELD FORM Release Link Trunk Group • All FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 2-80 7-134 Release Link Trunk Group Form— Complete all sections as required to assign trunks that are used to implement Centralized Attendant Service. Hardware Requirements A port is required on a TN722 circuit pack for each trunk to be assigned in the Access Trunk Group. A TN722 provides 24 ports. 5-215 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Remote Access Permits authorized callers from the public network to access the system and then use its features and services. Administration To implement this feature, the following form(s) or sections of the form(s) must b e Completed. BLANK FORM (Page #) FORM Remote Access Trunk Groups: CO • ALL -Incoming Destination -Night Service I 6-174 7-137 2-45 2-70 2-101 7-49 7-87 7-148 Remote Access Form—Complete all sections. This provides Remote Access via Direct Inward Dialing if the assigned Remote Access Extension number is within the range of numbers dialable from the local central office. • Trunk Group Forms: — Optionally, on a per-trunk group basis, verify or set the “Incoming Destination” field to the Remote Access Extension number to provide the feature via a dedicated trunk group (Trunk Group Form for incoming trunk groups, except Direct Inward Dialing). — Optionally, on a per-trunk group basis, verify that “Incoming Destination” section is equal to “O” (attendant). Verify or set “Night Service” section to the Remote Access Extension number to provide Remote Access for attendant seeking calls whenever the Night key is pressed and an Alternate Console Position is not provided (Trunk Group Form for incoming trunks, except Direct Inward Dialing). Hardware Requirements None. 5-216 Remote Administration Remote Administration Allows System 75 to be administered from a remote terminal located on the customer’s premises. A local System Access Terminal (SAT) is located on-premises within 50 feet of the system cabinet. A terminal located more than 50 feet from the system cabinet is considered remote. A remote administration terminal can be on the same premises as the local SAT, or can be off-premises. The remote terminal performs the same functions as the local SAT. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. On-Premises Remote Administration FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Netcon Data Module All 6-155 7-119 Data Line Data Module All 6-57 7-60 Hunt Groups -Group Extension -Group Members Assignments 6-125 7-96 FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) Off-Premises Remote Administration FORM FIELD Netcon Data Module All 6-155 7-119 Data Line Data Module All 6-57 7-60 Hunt Groups -Group Extension -Group Members Assignments All 6-125 7-96 6-149 7-116 Modem Pool Group Trunk Group (DID system) All —DID Trunk Group —or All —CO Trunk Group 2-57 7-69 2-45 7-49 Trunk Group (Non-DID system) —CO Trunk Group 2-45 7-49 AII • Netcon Data Module Form—Complete all appropriate sections. 5-217 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • Data Line Data Module Form—Complete all appropriate sections. • Hunt Groups Form—Complete Group Extension and Group Members Assignment sections. If the system will be remotely administered from an on-premises terminal, no additional translations are required. However, if the system will be remotely administered from an off-premises location via a dial-up facility, complete the following two steps. — Modem Pool Group Form—Complete all appropriate sections. — Trunk Group Form—Complete Trunk Group forms as follows: DID equipped systems Using a DID trunk form, translate a new trunk group containing one DID trunk. The NAME (Tel. number) assigned i n t h e G R O U P MEMBER ASSIGNMENTS field must be the same DID number assigned to the UCD hunt group (see next item). DID equipped systems using a non-DID trunk Using a CO trunk form, translate a new trunk group. In the INCOMING DESTINATION field and NIGHT SERVICE field, enter the UCD hunt group extension number (see next item). Non-DID equipped systems— calls made from Remote (offpremises) terminal will be to the LDN If not translated previously, translate a trunk group containing the LDN. Non-DID equipped systems— calls made from Remote (offpremises) terminal will be to a trunk dedicated to Remote Administration Using a CO trunk form, translate a new trunk group. In both the INCOMING DESTINATION and NIGHT SERVICE fields, enter the UCD group extension number (see Hunt Group form). Hardware Requirements On-Premises Remote • Requires a port on a TN726 Data Line circuit pack and an associated Asynchronous Data Unit (ADU). • Requires TN727 Netcon circuit. • 5-218 BCT 513, 4410, 4425, or applicable terminal. Remote Administration Off-Premises Remote • Requires a port on a TN726 Data Line circuit pack and associated ADU. • Modem Pooling—See Modem Pooling. • DID Trunk Group—Requires a port on a TN753 DID Trunk circuit pack. • CO Trunk Group—Requires a port on a TN747 CO Trunk circuit pack. • BCT 513, 4410, 4425, or applicable terminal. • Separate CO line to processor board for Alarm Origination/Remote Administration (System 75 XE). 5-219 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Restriction—Controlled Allows an attendant or voice terminal user with console permission (V3) to activate and deactivate the following restrictions for an individual voice terminal or a group of voice terminals: • Outward—The voice terminal(s) cannot be used for placing calls to the public network. Such call attempts can receive an announcement, attendant, extension, or tone. • Total—The voice terminal(s) cannot be used for placing or receiving calls. Direct Inward Dialing calls can receive an announcement, attendant, extension, or tone. • Station-to-Station(V3)—The voice terminal cannot receive or place station-to-station calls. Such call attempts can receive an announcement, attendant, extension, or tone. • Termination(V3)—The voice terminal cannot receive any calls. Incoming calls can receive an announcement, attendant, extension, or tone. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Feature Access Codes -User Control Restrict Activation and Deactivation -Group Control Restrict Activation and Deactivation 6-89 7-76 Feature Related System Parameters Controlled Outward Restriction Intercept Treatment Controlled Termination Restriction (Do not Disturb) Controlled Station-toStation Restriction 6-105 7-81 • Feature Access Codes Form—Verify or assign “User Control Restrict Activation and Deactivation” and “Group Control Restrict Activation and Deactivation” sections. • Feature Related System Parameters Form—Assign the type of interface treatment the caller receives when the call is outward restricted. Assign the type of intercept treatment the caller receives when the call is placed to a termination restricted voice terminal. Enter the type of intercept treatment the caller receives when the call is placed to a restricted voice terminal. 5-220 Restriction—Controlled Hardware Requirements None. 5-221 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Restriction—Miscellaneous Terminal Restricts callers at specified voice terminals from accessing certain other voice terminals. Administration To implement this feature, the following form(s) or sections of the form(s) . . , must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-50 7-52 7-151 to 7-186 7-137 Class of Restriction Station All COR 6-181 to 6-390 Remote Access COR 6-174 6-125 Hunt Groups COR Terminating Extension Group COR Trunk Groups: Access APLT CO CPE DMI FX RLT Tandem Tie WATS • 7-96 6-179 7-144 2-32 2-39 2-45 2-52 2-63 2-70 2-80 2-86 2-93 2-101 7-30 7-34 7-49 7-57 7-72 7-87 7-134 7-141 7-145 7-148 COR Class of Restriction Form—Verify or establish a single COR for the miscellaneous group. • Class of Restriction Form—Verify or establish a COR for each group of incoming trunk groups and/or terminals that are to be restricted from calling the miscellaneous group. (These CORs can be different.) To assign this capability on the COR form of the trunk groups and terminals that are to be restricted, the calling permission section must have an “n” (no) entered for the COR identification assigned to the miscellaneous group. • Station Forms—Assign the miscellaneous COR to the appropriate voice terminals and associated data module form if station has an associated DTDM. • Remote Access Form—Assign the miscellaneous COR to barrier codes. • 5-222 Hunt Groups Form— Assign the miscellaneous COR to UCD/DDC groups. Restriction—Miscellaneous Terminal • Terminating Extension Group Form—Assign the miscellaneous COR to the group. • Trunk Group Forms—Assign the selected Classes of Restriction to the incoming trunk groups and/or terminals. (CORs already assigned can be used if all users with the CORs will be restricted.) Hardware Requirements None. 5-223 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Restriction—Miscellaneous Trunk Restricts users at specified voice terminals from accessing certain trunk groups, such as Wide Area Telecommunications Service (WATS). Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Class of Restriction Trunk Groups: Access APLT All BLANK FORM (Page #) 6-50 7-52 2-32 2-39 2-45 2-52 2-63 2-70 2-80 2-86 2-93 2-101 7-30 7-34 7-49 7-57 7-72 7-87 7-134 7-141 7-145 7-148 6-181 to 6-390 7-151 to 7-186 COR co CPE DMI FX RLT Tandem Tie WATS Station FORM lNSTRUCTIONS (Page #) COR • Class of Restriction Form—Verify or establish a single COR for the miscellaneous group. • Class of Restriction Form —Verify or establish a COR for each group of incoming tie trunk groups and/or voice terminals that are to be restricted from calling the miscellaneous group. (These CORs can be different.) To assign this capability on the COR form of the trunk groups and terminals that are to be restricted, the calling permission section must have an “n” (no) entered for the COR identification assigned to the miscellaneous group. • Trunk Groups Form— Assign the miscellaneous COR to the appropriate trunk group(s). • Station Forms—Assign the selected Classes of Restriction to the incoming tie trunk groups and/or voice terminals. (CORs already assigned can be used if all users with the CORs will be restricted.) 5-224 Restriction—Miscellaneous Trunk Hardware Requirements None. 5-225 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Restriction—Toll/Code Restricts users at specified voice terminals from placing public network calls to certain numbers within the local area code, to certain foreign (nonlocal) area codes, and to service codes (such as 411 for directory assistance and 911 for emergency service). Administration To implement this feature, the following form(s) or sections of the form(s) must be completed FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-50 7-52 Class of Restriction COR -Attendant consoles as a group Station Data Line Data Module COR 6-181 to 6-390 7-151 to 7-186 COR 7-60 Tie Trunk Group COR 6-57 2-93 7-145 Attendant Console COR 6-15 7-37 Console Parameters Trunk Group (CO or FX) COR Restriction 6-54 2-45,70 7-56 Allowed Calls List All Code Restriction HNPA Code Restriction FNPA Digit Absorption 7-49,87 7-33 All 6-14 2-14 All 2-13 7-41 All 6-81 7-67 7-43 • Class of Restriction Form—Verify or establish Classes of Restriction with a Calling Party Restriction of Code or Toll. - • Station Forms, Data Line Data Module, Tie Trunk Group, Attendant Console, and Console Parameters Forms—Assign an applicable Class of Restriction to each voice terminal, data module, incoming tie trunk group, individual attendant, and attendant console group which is to be toll or code restricted. • Foreign Exchange and Central Office Trunk Group Forms—Verify or assign each foreign exchange (FX) or central office (CO) trunk group as code or toll restricted in the Restriction section. • Allowed Calls List Form—Complete appropriate sections of this form if a yes was entered in the Allowed Calls List on any Trunk Group Form. • 5-226 Code Restriction HNPA and Code Restriction FNPA Forms—For each FX or CO trunk group marked code, verify or assign local office codes and area codes to which calling is allowed. Restriction—Toll/Code • Digit Absorption Form —Complete all appropriate fields. Hardware Requirements None. 5-227 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Restriction—Voice Terminal—Inward Restricts callers at specified voice terminals from receiving public network, attendantoriginated, and attendant-extended calls. A denied call is routed to intercept tone, a recorded announcement, or the attendant for DID calls. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Class of Restriction Called Party Restriction (Inward) Station COR FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-50 7-52 6-181 to 6-390 7-151 to 7-186 • Class of Restriction Form—Verify or establish Class of Restriction with Called Party Restriction of “In ward.” • Station Forms—Assign Class of Restriction to voice terminal. Hardware Requirements None. 5-228 Restriction—Voice Terminal—Manual Terminating Line Restriction—Voice Terminal—Manual Terminating Line Restricts callers at specified voice terminals from receiving calls other than those from an attendant. Foreign Exchange and Wide Area Telecommunications Service calls are routed to the attendant. Direct Inward Dialing calls are routed to an announcement or the attendant Tie trunk, and voice terminal calls are routed to intercept treatment. The voice terminal user can originate calls and activate features. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Class of Restriction Called Party Restriction (Manual) Station COR • • FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-50 7-52 6-181 to 6-390 7-151 to 7-186 Class of Restriction Form—Verify or establish Class of Restriction with Called Party Restriction of “Manual.” Station Forms—Assign Class of Restriction to voice terminal. Hardware Requirements None. 5-229 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Restriction—Voice Terminal—Origination Restricts callers at specified voice terminals from originating calls. Voice terminal users can receive calls. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Class of Restriction Calling Party Restriction (Origination) Station COR FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-50 7-52 6-181 to 6-390 7-151 to 7-186 • Class of Restriction Form—Verify or establish Class of Restriction with Calling Party Restriction of “Origination.” • Station Forms—Assign Class of Restriction to voice terminal. Hardware Requirements None. 5-230 Restriction—Vocie Terminal—Outward Restriction—Voice Terminal—Outward Prevents specified voice terminal users from placing calls to the public network. Calls can be placed to other voice terminal users, to the attendant, and over tie trunks. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Class of Restriction Calling Party Restriction (Outward) Station COR FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-50 7-52 6-181 to 6-390 7-151 to 7-186 • Class of Restriction Form—Verify or establish Class of Restriction with Calling Party Restriction of “Outward.” • Station Forms—Assign Class of Restriction to voice terminal. Hardware Requirements None. 5-231 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Restriction—Voice Terminal—Termination Restricts voice terminal users on specified extension numbers from receiving any calls. Voice terminal users can originate calls. Direct Inward Dialing or Advanced Private Line Termination calls are routed to a recorded announcement or the attendant. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Class of Restriction Called Party Restriction (Termination) Station COR FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-50 7-52 6-181 to 6-390 7-151 to 7-186 • Class of Restriction Form—Verify or establish Class of Restriction with Called Party Restriction of “Termination.” • Station Forms—Assign Class of Restriction to voice terminal. Hardware Requirements None. 5-232 Ringback Queuing Ringback Queuing Places outgoing calls in an ordered queue (first-in, first-out) when all trunks are busy. The voice terminal user is automatically called back when a trunk becomes available. The voice terminal receives a distinctive 3-burst alerting signal (Priority Calling) when called back. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Trunk Groups: Access APLT FIELD BLANK FORM (Page #) 2-32 2-39 2-45 2-52 2-63 2-70 2-80 2-86 2-93 2-101 7-30 7-34 7-49 7-57 7-72 7-87 7-134 7-141 7-145 7-148 6-105 7-81 6-89 7-76 6-181 to 6-390 7-151 to 7-186 Queue Length co CPE DMI FX RLT Tandem Tie WATS Feature Related System Parameters FORM lNSTRUCTIONS (Page #) Automatic Callback-No —Answer Timeout Interval Feature Access Codes Automatic Callback Activation Station (multi-appearance) Buttons/Feature Button Assignments -auto-cback • Trunk Group Forms for outgoing Trunk Groups —Verify or assign queuing to “Queue Length” section. • • Feature Related System Parameters Form—Specify “Automatic Callback-No Answer Timeout Interval (rings)” section. Feature Access Codes Form—Verify “Automatic Callback Activation” section. • Station Form—Assign Auto Callback buttons to multi-appearance voice terminals, as desired. Note: Automatic Callback and Ringback Queuing share the same intervals, codes, and buttons. 5-233 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Hardware Requirements None. 5-234 Send All Calls Send All Calls Allows users to temporarily direct all incoming calls to coverage regardless of the assigned Call Coverage redirection criteria. Send All Calls also allows covering users to temporarily remove their voice terminals from the coverage path. Administration To implement this feature, the following form(s) or sections of the form(s) must be Completed. FORM Feature Access Codes Station FIELD Send All Calls Activation and Deactivation Button/Feature Button Assignments -send-calls FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-89 7-76 6-181 to 6-390 7-151 to 7-186 • Feature Access Codes Form—Assign an Activation and a Deactivation access code for Send All Calls. • Station Forms—Assign a Send All Calls button. Hardware Requirements None. 5-235 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Service Observing Allows a specified user, such as a supervisor, to observe a call that involves other users while the call is in progress. While observing a call, the specified user can toggle between a listen-only and a listen/talk connection to the call. Note: The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. Administration To implement this feature, the following form(s) or sections of the form(s) . , must be completed. FORM Class of Restriction Feature Related System Parameters Station FIELD Service Observing Service Observing Warning Tone Feature/Button Assignment -serv-obsrv FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-50 6-105 7-52 6-181 to 6-390 7-151 to 7-186 7-81 • Class of Restriction Form—Complete Service Observing. • Feature Related System Parameters Form— Assign y to Service Observing Warning Tone. • Station Forms—Assign one serv-obsrv (service observing) button. Hardware Requirements None. 5-236 Single-Digit Dialing and Mixed Station Numbering Single-Digit Dialing and Mixed Station Numbering Allows easy access to internal hotel/motel services and provides the capability to associate room numbers with guest room voice terminals. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Dial Plan All FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 2-15,6-73 7-62 Hardware Requirements None. 5-237 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES SMDR Account Code Dialing Allows certain calls to be associated with a particular project or account number. This is accomplished by dialing specified account codes before making outgoing calls. This information is recorded by the Station Message Detail Recording (SMDR) feature and can be used later for accounting and/or billing purposes. Administration Optional Forced Entry Of Account Codes software must be activated before SMDR Account Code Dialing can be forced, otherwise it is optional. To implement forced entry of account codes, the following form(s) or sections of the form(s) must be completed. FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Forced Entry Of Account Codes (y) 6-50 7-52 Forced Entry Of Account Codes for 0/1 Toll Calls 6-105 7-81 FIELD • Class of Restriction Form —Complete Forced Entry of Account Codes field. • Feature Related System Parameters Form—Complete Forced Entry of Account Codes for 0/1 Toll Calls field. Hardware Requirements None. 5-238 Station Message Detail Recording Station Message Detail Recording (SMDR) Records detailed call information on all incoming and outgoing calls on specified trunk groups and sends this information to a Station Message Detail Recording (SMDR) output device. Internal calls are not recorded. The SMDR output device provides a detailed printout that can be used by the System Manager to compute call costs, allocate charges, analyze calling patterns, and keep track of unnecessary calls. Administration The system forms listed in the first table that follows must be completed to assign SMDR. In addition, depending on the SMDR output device connection to the digital switch, system forms as listed in either the second, third, fourth, or fifth table must also be completed. FIELD FORM Trunk Groups: Access APLT co SMDR Reports Answer Supervision Timeout CPE DID DMI FX RLT Tandem Tie WATS FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 2-32 2-39 2-45 2-52 2-57 2-63 2-70 2-80 2-86 2-93 2-101 7-30 7-34 7-49 7-57 7-69 7-72 7-87 7-134 7-141 7-145 7-148 Personal Central Office Line Groups (PCOLGs) SMDR Reports 2-77 7-124 Loudspeaker Paging and Code Calling Access Feature Related System Parameters SMDR 6-145 7-113 SMDR Parameters (all fields) 6-105 7-81 6-143 7-111 6-89 7-76 Inter-Exchange Carrier Codes All Feature Access Codes SMDR Account Code Access Code 5-239 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES SMDR Output Device Connected To 212A-type Modem: (See Figure 5-41) FORM FIELD FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) Modem Pool Group (integrated) All, if not already assigned; otherwise, verify that a circuit pack assignment has been made. 6-149 7-116 Station-2500 type All 6-250 7-163 SMDR Output Device Connected To MPDM/MTDM: (See Figure 41) FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Netcon Data Module All 6-155 7-119 MPDM/MTDM Data Module All 6-153 7-118 SMDR Output Device Connected To An Applications Processor (V3): (See Figure 42) FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-139 6-153 7-106 Interface Data Module AII MPDM/MTDM Data Module All Processor Channel Assignment All (for 1 AP link) 6-163 7-127 Interface Links AII (for 1 AP link) 6-141 7-110 7-118 SMDR Output Device Connected to DCE Jack (EIA Port)-System 75 XE (See Figure 41) FORM Feature Related System Parameters 5-240 FIELD Output Device Ext. EIA Device Board Rate FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-105 7-81 Station Message Detail Recording SMDR Output Device Connected To Data Line Circuit Pack and Asynchronous Data Unit (ADU): (See Figure 41) FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Data Line Data Module All 6-57 7-60 Netcon Data Module All 6-155 7-119 • Trunk Group Forms—Complete SMDR Reports section. Enter a number 1 through 300 or blank in the Answer Supervision Timeout field. This field specifies the amount of time in seconds that the system allows before beginning an SMDR record of a call. This interval begins as soon as the outgoing trunk is seized. • Personal Central Office Line Groups Form—Complete SMDR Reports section. • Loudspeaker Paging and Code Calling Access Form—Complete SMDR section. • Feature Related System Parameters Form-Complete SMDR Account Code Length, Record Outgoing Calls Only, Suppress SMDR For Ineffective Call Attempts, Output Device, and Output Device Ext and Printer Width (if a printer is used) sections. • Inter-Exchange Carrier Codes Form —Assign carrier codes if applicable. If no carriers are specified, the SMDR record wire contains a zero in the IXC code field on the SMDR printout. • Feature Access Codes Form—Complete SMDR Account Code Access Code section. • Netcon Data Module Form—Complete all sections as required. This form activates a physical channel on the TN727 Network Control circuit pack. A Netcon channel must be assigned if the SMDR output device is not connected to an Applications Processor (AP). An associated MPDM/MTDM Data Module Form must also be completed to assign the associated MTDM interface from the SMDR output device to the switch. • MPDM/MTDM Data Module Form—Complete all sections if a 700A-type Modular Processor Data Module (MPDM) is to be used. The 700A-MPDM/MTDM form can be used to connect the SMDR output device to a port on a TN754 Digital Line circuit pack. • Interface Data Module Form—Complete all sections as required. An Interface must be assigned if the SMDR output device is to be connected to an AP (V3). An associated MPDM/MTDM Data Module Form must also be completed to assign the associated MPDM interface from the AP to the digital switch. • MPDM/MTDM Data Module Form—Complete all sections if a 7006 Modular Trunk Data Module is to be used. The 700 B-MTDM can be used to connect the SMDR output device to a port on a TN754 Digital Line circuit pack. 5-241 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES • Processor Channel Assignment Form —Complete the required fields to assign a processor channel for the AP (V3). • Interface Links Form— Complete required fields to assign the AP interface link (V3). • Feature Related System Parameters Form (System 75 XE)—Complete the EIA Device Baud Rate field if eia is entered in the Output Device Ext. field. Also, complete the “Output Device Ext. ” field. This must be completed when SMDR is connected to the DCE connector on back of the control carrier. • Data Line Data Module Form—Complete sections as required. The Data Line circuit pack provides an alternative to MPDM and 212A-type modems for interconnection to SMDR output devices and is the preferred method. If the SMDR output device is connected to a Data Line circuit pack, a Data Line circuit pack must be assigned using the Circuit Pack Administration Form. Up to eight ports are provided. A Z3A Asynchronous Data Unit (ADU) is required at the SMDR output device. Complete the next two forms if the SMDR output device is connected to integrated modem pooling. • Modem Pool Group Form—Complete all sections—for integrated modem pooling. Do not fill out this form if the SMDR output device is connected to a MPDM. This is used with the TN758 Pooled Modem circuit pack. • Station Form—Complete the required sections for a 2500-type voice terminal. This is used with the TN742 Analog Line circuit pack. This provides the dial up for the 212type modem. Complete the following form if the SMDR output device is converted to an ADU or Data Line circuit pack TN726. • Data Line Data Module—Complete the required section. • Netcon Data Module—Complete all required sections. Hardware Requirements The type of data module chosen depends on how the SMDR output device is connected to the digital switch. • A Processor Data Module (PDM) must be connected to a port on a TN754 Digital Line circuit pack if the SMDR output device is a Printer, AT&T TELESEER™ Station Message Detail Recorder (SMDR) Unit, or an AP. • A Trunk Data Module (TDM) must be connected to a port on a TN754 Digital Line circuit pack if the SMDR output device is a Host Computer, or a 94A Local Storage Unit (LSU). • If the SMDR output device is connected to a conventional modem, a TN758 Pooled Modem circuit pack and a TN742 Analog Line circuit pack must be installed. 5-242 Station Message Detail Recording • If SMDR output device is connected to an AP (V3), a TN716 Interface 1, a TN738 interface 2, and a TN719 Interface 3 circuit pack is required. In addition, a port on a TN754 Digital Line circuit pack is required. • If SMDR output device is connected to a Data Line Data Module, a TN726 Data Line circuit pack is required. • If SMDR output device is connected to the DCE connector (EIA Port) located on back of the control carrier. The appropriate 50-foot cable is required (System 75 XE). Software Requirements Forced Entry of Account Codes software is required. 5-243 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES 5-244 STATION MESSAGE DETAIL RECORDING 5-245 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Subnet Trunking Provides modification of the dialed number so an Automatic Alternate Routing (AAR) or Automatic Route Selection (ARS) call can route over alternate trunk groups. Administration Optional Private Network Access or Automatic Route Selection software is required before this feature can be activated. To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Routing Patterns FIELD -No. Del. Digits -Inserted Digits FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 2-24 7-139 • Routing Patterns Form—Specify the number of digits to delete. Special characters, if any, are included in the inserted digits string. Hardware Requirements None. 5-246 Tandem Trunk Group Tandem Trunk Group A Tandem Trunk Group provides the System 75 with the ability to communicate with another tandem PBX switch. This trunk group will send and receive Traveling Class Marks (TCMs) as well as outpulse 7-digit RNX-XXXX dialing. Administration To assign a Tandem Trunk Group, the following form must be completed, FORM Tandem Trunk Group FIELD All FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 2-86 7-141 Hardware Requirements A port is required on a TN722, TN722B, TN760, or TN760B circuit pack for each trunk to be assigned in the Access Trunk Group. A TN760 or TN760B provides four ports. A TN722 or TN722B provides 24 ports. 5-247 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Terminating Extension Group Allows an incoming call to ring (either audible or silent alerting) as many as four voice terminals at one time. Any user in the group can answer the call. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. I FORM FIELD Terminating Extension Group All Button/Feature Button Station Assignments -term-x-gr (Grp:____) -exclusion -send-term (Grp:_____) -aut-msg-wt (Ext:____) • • 5-248 BLANK FORM (Page #) 6-179 7-144 7-151 to 7-186 6-181 to 6-390 Terminating Extension Group Form—Complete all sections. Station Forms—Assign “Term Grp, ” Exclusion, Send Term, and Remote Message Waiting buttons to voice terminals as required. Hardware Requirements None. FORM INSTRUCTIONS (Page #) Tie Trunk Group Tie Trunk Group A Tie Trunk Group provides the System 75 with the ability to communicate with another tandem PBX switch. This trunk group is also used to provide MEGACOM, MEGACOM 800, or MEGACOM 800 DNSI services. Administration To assign a Tie Trunk Group, the following form must be completed. FORM Tie Trunk Group FIELD AII FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 2-93 7-145 Hardware Requirements A port is required on a TN722, TN722B, TN760, or TN760B circuit pack for each trunk to be assigned in the Access Trunk Group. A TN760 or TN760B provides four ports. A TN722 or TN722B provides 24 ports. 5-249 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Timed Reminder Automatically alerts the attendant after a predetermined time for the following types of calls: • Extended calls waiting to be answered or waiting to be connected’ to a busy singleIine voice terminal • One-party incoming calls placed on hold on the console • Incoming calls answered by a voice terminal user, but which are unanswered after being transferred. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. I FORM Console Parameters • 5-250 -Timed Reminder On Hold -Return Call Timeout FORM INSTRUCTIONS (Page #) 6-54 I BLANK FORM (Page #) 7-56 Console Parameters Form—Complete “Timed Reminder on Hold” and “Return Call Timeout” sections. Hardware Requirements None. FIELD Trunk Group Busy/Warning Indicators To Attendant Trunk Group Busy/Warning Indicators To Attendant Provides the attendant with a visual indication that the number of busy trunks in a group has reached an administered level. A visual indication is also provided when all trunks in a group are busy. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Attendant Console Trunk Groups: Access APLT CO CPE DMI FX RLT Tandem Tie WATS • FIELD Direct Trunk Group Select Button Assignments (1-6) Busy Threshold FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-15 7-37 2-32 2-39 2-45 2-52 2-63 2-70 2-80 2-86 2-93 2-101 7-30 7-34 7-49 7-57 7-72 7-87 7-134 7-141 7-145 7-148 Attendant Console Form—Trunk group must be assigned to one of the first six “Direct Trunk Group Button Assignments (Access Codes)” on the console. • Trunk Group Form—Assign “Busy Threshold” (Warning) section. • Refer to System Feature, ATTENDANT DIRECT TRUNK GROUP SELECTION, for more information. Hardware Requirements None. 5-251 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Trunk Identification by Attendant Allows an attendant or display-equipped voice terminal user to identify a specific trunk being used on a call. This capability is provided by assigning a Trunk ID button to the attendant console or voice terminal. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM FIELD Attendant Console Feature Button Assignments -trk-id 7405D and 7407D Voice Terminals Button/Feature Button Assignments -trk-id FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-15 7-37 6-341,373 7-176,182 • Attendant Console Form—Assign a Trunk ID button. • Station Forms for 7405D and 7407D Voice Terminals—Assign a Trunk ID button, Hardware Requirements None. 5-252 Trunk Groups Trunk Groups System 75 provides for a maximum of 99 trunk groups that can be assigned in the system. Each trunk group can have up to 60 trunks. The maximum number of trunks that can be assigned in the system is 200. The following trunk groups can be assigned. • Access • Advanced Private Line Termination (EPCS or CCSA access) • Central Office (CO) • Customer Provided Equipment • Digital Multiplexed Interface • Direct Inward Dialing (DID) • Foreign Exchange (FX) • Release Link • Tandem • Tie (Analog or DS1) • Wide Area Telecommunications Service (WATS) or 800 Service Trunk groups are covered alphabetically in this section. coverage for additional information. Refer to the specific trunk group 5-253 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Trunk-to-Trunk Transfer Allows the attendant or voice terminal user to connect an incoming trunk call to an outgoing trunk. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM Feature Related System Parameters ● 5-254 Trunk-to-Trunk Transfer FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-105 7-81 Feature Related System Parameters Form—Complete “Trunk-to-Trunk Transfer” section. Hardware Requirements None. FIELD Uniform Call Distribution Uniform Call Distribution Provides switched access to a group of voice terminals, data modules, data line circuit ports, or modems by either lines or trunks. Access to a group of like resources, such as modems, is through a single group extension number, which minimizes the dialing of a busy resource. Calls are handled on a “most idle” basis for the hunt group number. See Hunting (page 5168) for the forms that must be filled out. 5-255 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Uniform Dial Plan Provides a common 4- or 5-digit dial plan that can be shared among a group of switches. Interswitch dialing and intraswitch dialing are both via 4- or 5-digit dialing. The Uniform Dial Plan (UDP) is used with Main/Satellite/Tributary and Distributed Communications System (DCS) configurations. Additionally, UDP can be used alone to provide uniform 4- or 5-digit dialing between two or more private switching systems without Main/Satellite/Tributary or DCS configurations. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FIELD FORM Dial Plan RNX Translation Table All All Routing Patterns All (AAR & ARS) FORM INSTRUCTtONS (Page #) BLANK FORM (Page #) 2-15,6-73 7-62 2-23 7-138 2-24 7-139 • Dial Plan Form—Assign a “y” in the Uniform Dialing Plan field. Specify 4 or 5 digits. Also, complete pages containing PBX codes. • RNX Translation Table Form—Assign routing patterns to RNXS specified in the Dial Plan PBX codes section. • Routing Patterns Form—Complete appropriate sections as described under Automatic Alternate Routing (AAR). Hardware Requirements None. 5-256 Voice Message Retrieval Voice Message Retrieval Allows attendants, voice terminal users, and remote access users to retrieve Leave Word Calling (LWC) and Call Coverage messages in the form of a voice output. Administration To implement this feature, the followinG form(s) or sections of the form(s) must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Feature Access Codes -LWC Message Retrieval Lock -LWC Message Retrieval Unlock -Voice Coverage Message Retrieval Access Code -Voice Principal Message Retrieval Access Code 6-89 7-76 Feature Related System Parameters Stations With System-wide Retrieval Permission 6-105 7-81 Station Security Code 6-181 to 6-390 7-151 to 7-186 • Feature Access Codes Form—Assign Leave Word Calling Message Retrieval Lock/Unlock codes. Assign Voice C-overage/Principal Message Retrieval Access Codes. • Feature Related System Parameters Form—Complete “Stations Withs System-wide Retrieval Permission” section. • Station Form—Complete the Security Code field for each voice terminal. Hardware Requirements Requires a TN725 Speech Synthesizer circuit pack. No additional software is required. 5-257 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Voice Terminal Display Provides multi-appearance voice terminal users with updated call and message information. This information is displayed on a display-equipped terminal. The information displayed depends upon the display mode selected by the user. Administration To implement this feature, the following form(s) or sections of the form(s) must be completed. FORM 7405D Voice Terminal Display Module ● FIELD D401A Display Module Feature Button Assignment All BLANK FORM (Page #) 6-341 7-176 6-82 7-68 Station Form for 7405D—Complete “D401A Display Module” section. Complete all sections of the associated Display Module Form. One “Normal” button must be assigned to either the display module or the voice terminal. Assign the following buttons per display module: 5-258 FORM lNSTRUCTIONS (Page #) — normal — inspect — stored-num — date-time — timer — directory — msg-retr — cov-msg-rt — next — delete-msg — call-disp Voice Terminal Display Hardware Requirements A port on a TN754 Digital Line circuit pack must be assigned to the 7405D voice terminal before this feature can be implemented. The voice terminal must have a digital display module. 5-259 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Voice Terminals Voice terminals combine the capabilities of both telephone and computer and have a variety of controlling and monitoring capabilities. While providing basic telephone service (placing and answering calls), voice terminals can also be used to activate the advanced features of the system. The system supports both single-line and multi-appearance voice terminals. A single-line voice terminal can have only one incoming call appearing at the terminal at a time. Multi-appearance voice terminals can have from one to a maximum of ten calls appearing at the terminal at the same time. Each terminal to be assigned in the system must have associated system forms completed. Several terminals that are used in other systems and in System 75 do not have unique system forms. These terminals are assigned in the system using an existing form, as applicable. Administration The following voice terminals are administerable on the System 75: • 10-Button MET Voice Terminal • 20-Button MET Voice Terminal • 30-Button MET Voice Terminal • 500 Voice Terminal • 510D Personal Terminal • 513 Business Communications Terminal (BCT) • 515 Business Communications Terminal (BCT) • 2500 Voice Terminal • 7101A Voice Terminal • 7103A Voice Terminal • 7303S Voice Terminal • 7305S Voice Terminal • 7309H Voice Terminal • 7401 D Voice Terminal • 7403D Voice Terminal • 7404D Voice Terminal 5-260 Voice Terminals • 7405D Voice Terminal • 7406D Voice Terminal • 7407D Voice Terminal • Personal Computers (PC)/PBX Connection To assign voice terminals in the system, refer to the appropriate terminal in this section 5-261 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES Wide Area Telecommunications Service (WATS) Trunk Group A WATS Trunk Group provides for trunk connections between the System 75 and a WATS (or 800 Service) office. Administration To assign a WATS Trunk Group, the following form must be completed. FIELD FORM WATS Trunk Group ● All FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 2-101 7-148 WATS Trunk Group Form—Complete all sections as required. Hardware Requirements A port on a TN747 CO Trunk circuit pack is required for each WATS trunk to be assigned. A TN747 provides eight ports. 5-262 10-, 20-, 30-Button MET Voice Terminal 10-, 20-, 30-Button MET Voice Terminal Administration To administer a 10-, 20-, or 30-Button MET Voice Terminal, the following form must be completed. F O R M Station—1O-, 20-, or 30Button Voice Terminal FIELD All FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-181 6-192 6-204 7-151 7-152 7-154 Hardware Requirements A port is required on a TN735 circuit pack for each 10-, 20-, or 30-button Multi-Button Electronic Telephone (MET) to be assigned. A TN735 provides four ports. 5-263 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES 500 Voice Terminal Administration To administer a 500 Voice Terminal, the following form must be completed. FIELD FORM Station—500 Voice Terminal All FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-216 7-156 Hardware Requirements A port is required on a TN742 or a TN746 Analog Line circuit pack for each 500 voice terminal to be assigned. A TN742A or a TN742B provides eight ports and a TN746 provides 16 ports. 5-264 510D Personal Terminal 510D Personal Terminal Administration To administer an AT&T Personal Terminal 510D, the following form must be completed. FORM Station—510D Personal Terminal FIELD All FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-221 7-157 Hardware Requirements A port is required on a TN754 Digital Line circuit pack for each 510D to be assigned. A TN754 provides eight ports. 5-265 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES 515 Business Communications Terminal (BCT) Administration To administer a 515 BCT, the following form must be completed. FORM Station—51 5 BCT Hardware Requirements None. 5-266 FIELD All FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-236 7-161 2500 Voice Terminal 2500 Voice Terminal Administration To administer a 2500 Voice Terminal, the following form must be completed. FIELD FORM Station—2500 Voice Terminal All FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-250 7-163 Hardware Requirements A port is required on a TN742, TN746, or TN769 Analog Line circuit pack for each 2500 voice terminal to be assigned. A TN742A, TN769, or TN742B provides 8 ports and a TN746 provides 16 ports. 5-267 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES 7101A Voice Terminal Administration To administer a 710IA Voice Terminal, the following form must be completed. FORM Station-7101A voice Terminal FIELD All FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-255 7-164 Hardware Requirements A port is required on a TN742, TN769, or TN746 Analog Line circuit pack for each 7101A voice terminal to be assigned. A TN742A, TN769, or TN742B provides 8 ports and a TN746 provides 16 ports. 5-268 7103A Voice Terminal 7103A Voice Terminal Administration To administer a 7103A Voice Terminal, complete the following form, FORM Station—7103A Voice Terminal FIELD Ail FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-260 7-165 Hardware Requirements A port is required on a TN742, TN769, or TN746 Analog Line circuit pack for each 7103A voice terminal to be assigned. A TN742A, TN769, or TN742B provides 8 ports and a TN746 provides 16 ports. 5-269 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES 7303S Voice Terminal Administration To administer a 7303S Voice Terminal, the following form must be completed: FIELD FORM Station—7303S Voice Terminal All FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-265 7-166 Hardware Requirements A port is required on a TN762 Hybrid Line circuit pack for each 7303S voice terminal to be assigned. A TN762 provides eight ports. 5-270 7305S Voice Terminal 7305S Voice Terminal Administration To administer a 7305S Voice Terminal, the following form must be completed. FIELD FORM Station—7305S Voice Terminal All FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) 6-277 7-167 1 Hardware Requirements A port is required on a TN762 Hybrid Line circuit pack for each 7305S voice terminal to be assigned. A TN762 provides eight ports. 5-271 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES 7309H Voice Terminal Administration To administer a 7309H Voice Terminal, the following form must be completed. FIELD All FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-290 7-169 Hardware Requirements A port is required on a TN762 Hybrid Line circuit pack for each 7309H voice terminal to be assigned. A TN762 provides eight ports. 5-272 7401D Voice Terminal 7401D Voice Terminal Administration To administer a 7401D Voice Terminal, complete the following form. A 7401D Voice Terminal is assigned using a 7403D Voice Terminal form. FORM Station-7403D Voice FIELD All FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) 6-312 7-171 Terminal Hardware Requirements A port is required on a TN754 Digital Line circuit pack for each 7401 D voice terminal to be assigned. 5-273 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES 7403D Voice Terminal Administration To administer a 7403D Voice Terminal, the following form must be completed. FIELD FORM FORM INSTRUCTIONS BLANK FORM (Page #) (Page #) Station—7403D Voice Terminal All 6-312 7-171 Station—PC Voice Terminal All 6-390 7-186 ● Station—PC Voice Terminal (PC/PBX Connection) Form—If 7403D is connected to a Personal Computer, complete applicable fields. Hardware Requirements A port is required on a TN754 Digital Line circuit pack for each 7403D voice terminal to be installed. A TN754 provides eight ports. 5-274 7404D Voice Terminal 7404D Voice Terminal Administration To administer a 7404D Voice Terminal, the following form must be completed. FORM FIELD FORM INSTRUCTIONS (Page #) BLANK FORM (Page #) Station—7404D Voice Terminal All 6-325 7-173 Station—PC Voice Terminal All 6-390 7-186 ● Station—PC Voice Terminal (PC/PBX Connection) Form—If the 7404D is connected to a personal computer, complete applicable fields. Hardware Requirements A port is required on a TN754 Digital Line circuit pack for each 7404D voice terminal to be installed. A TN754 provides eight ports. 5-275 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES 7405D Voice Terminal Administration To administer a 7405D Voice Terminal, the following form must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Station—7405D Voice Terminal All 6-341 7-176 Station—PC Voice Terminal All 6-390 7-186 ● Station—PC Voice Terminal (PC/PBX Connection) Form—If the 7405D is connected to a personal computer, complete applicable fields. Hardware Requirements A port is required on a TN754 Digital Line circuit pack for each 7405D voice terminal to be installed. A TN754 provides eight ports. 5-276 7406D Voice Terminal 7406D Voice Terminal Administration To administer a 7406D Voice Terminal, the following form must be completed. FORM FIELD FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) Station—7406D Voice Terminal All 6-357 7-179 Station—PC Voice Terminal All 6-390 7-186 ● Station—PC Voice Terminal (PC/PBX Connection) Form—If the 7406D is connected to a personal computer, complete applicable fields. Hardware Requirements A port is required on a TN754 Digital Line circuit pack for each 7406D voice terminal to be installed. A TN754 provides eight ports. 5-277 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES 7407D Voice Terminal Administration To administer a 7407D Voice Terminal, the following form must be completed. FORM lNSTRUCTIONS (Page #) BLANK FORM (Page #) All 6-373 7-182 All 6-390 7-186 FORM Station—7407D FIELD Voice Terminal Station—PC Voice Terminal ● Station—PC Voice Terminal (PC/PBX Connection) Form—if the 7407D is connected to a personal computer, complete applicable fields. Hardware Requirements A port is required on a TN754 Digital Line circuit pack for each 7407D voice terminal to be installed. A TN754 provides eight ports. 5-278 PC 6300 & 7300/PBX Connection Personal Computer (PC) 6300 & 7300/Private Branch Exchange (PBX) Connection Allows a 7403D, 7404D, 7405D, 7406D, and 7407D voice terminal to be connected to an AT&T PC6300, PC7300, or other compatible personal computer. A PC can also be connected to the System 75 using a TN726 Data Line circuit pack. Figure 5-43 shows the AT&T PCs connected to 7403D, 7404D, and 7405D voice terminals. The connection allows you to gain access to a variety of host computers, allowing your PC to act as a terminal for the host computer. Administration To administer a Personal Computer, the following form must be completed. FORM FIELD FORM lNSTRUCTIONS BLANK FORM (Page #) (Page #) Station-PC Voice Terminal All 6-390 7-186 Data Line Data Module All 6-57 7-60 • Station-PC Voice Terminal Form—Complete one Station-PC Voice Terminal Form for each PC connected to a voice terminal. • Data Line Data Module Form—Complete one form for each PC 6300/7300 connected to a TN726 Data Line circuit pack. (See Data Terminals and Personal Computer Table.) Hardware Requirements A port is required on a TN754 Digital Line or TN726 Data Line circuit pack for each Personal Computer to be installed. The TN754 and TN726 provide eight ports. Software Requirements The PC/PBX software package must be used for the PC. Three different software packages can be used (Packages 1, 3, or 5). Package 1 provides features such as keyboard dialing, personal phone directory, directory dialing, and message retrieval. The hardware of the voice terminal includes a 7404D terminal and a cartridge plugged into the 7404D. Package 3 provides the same features as Package 1 plus a call log, higher file transfer rates, and the ability to take notes on calls. This package requires an expansion board to be installed in the PC. Package 5 allows the 6300 or compatible computer to emulate a 3278/3279 terminal. Package 5 is a software enhancement for Package 3 and works with Package 3 hardware and software. 5-279 CHAPTER 5. SYSTEM FEATURES, FUNCTIONS, AND SERVICES For more information on Packages 1, 3, and 5, see PC/PBX Connection Switch Administration, 555-016-501. Figure 5-43. 5-280 PC/PBX Connections Using a 7403D, 7404D, or 7405D Voice Terminals CHAPTER 6. SYSTEM FORMS CHAPTER 6. SYSTEM FORMS Overview The System Forms and instructions required to implement system and terminal features, functions, and services are provided in this Chapter. The forms provide an accurate representation of the screens that will be displayed on the System Access Terminal during system initialization and system administration. Default data that is shown when the form is displayed is provided on the forms. Blank forms without default data are provided in Chapter 7. Reproduce the blank forms as needed. After system initialization, retain the forms for permanent records. Some instructions for the forms tell the user not to make an entry for a specific field because the information has been preprinted. The preprinted information, for example, usually applies to the Type field on trunks, data modules, and voice terminal forms and the Physical Channel field on certain data module forms. The preprinted information helps eliminate some writing when entering information on the form. Any instruction that has the preprinted statement means the information entered is the only type of entry for that field. The information entered on this field can only be one entry such as “co” for central office trunk, or “7403D” for a 7403D voice terminal. Each voice terminal in this section has its own form so the preprinted voice terminal type is provided. The preprinted information, like all other entries on the form, must be entered in system translations during system initialization or on-going system administration. Preprinted information is also provided on the blank forms. 6-1 CHAPTER 6. SYSTEM FORMS Abbreviated Dialing—Enhanced List Purpose This form is used to implement an Enhanced Abbreviated Dialing List. One Enhanced List can be assigned. The Enhanced List consists of ten separate forms numbered from O to 9 which allow the user to assign up to 1000 enhanced dial code entries. The forms used to enter the 1000 enhanced dial code list entries are divided as follows: • Form O is used to assign dial code list entries 000 through 099 • Form 1 is used to assign dial code list entries 100 through 199 • Form 2 is used to assign dial code list entries 200 through 299 • Form 3 is used to assign dial code list entries 300 through 399 • Form 4 is used to assign dial code list entries 400 through 499 • Form 5 is used to assign dial code list entries 500 through 599 • Form 6 is used to assign dial code list entries 600 through 699 • Form 7 is used to assign dial code list entries 700 through 799 • Form 8 is used to assign dial code list entries 800 through 899 • Form 9 is used to assign dial code list entries 900 through 999 Instructions The forms on the next two pages are for Form O (000 through 099). Make assignments as required for the following fields: • Size (multiple of 5)—Enter the number of dial code list entries that can be entered on the form. Up to 100 entries per form are allowed. The size must be entered in multiples of 5 up to 100. • Privileged—Enter “y” or “n.” If y is entered, the originating party’s class of restriction is never checked and any abbreviated calling number in the list will be processed. If “n” is entered, the class of restriction is checked to determine if the number can be processed. • DIAL CODE—Enter the abbreviated dialing codes you want to assign to the group. Up to 24 characters can be used to assign numbers. Special characters count as two characters. 6-2 Abbreviated Dialing—Enhanced List Allowable entries for abbreviated dialing codes: — digits O to 9 — * (star) used for feature activation code — # (pound) used for feature deactivation code — Special characters: ˜p (pause) ˜w (wait) ˜m (mark) ˜s (suppress) See Abbreviated Dialing in the AT&T System 75—Feature Description, 555200-201, for a more detailed description of special characters. 6-3 CHAPTER 6. SYSTEM FORMS 6-4 Abbreviated Dialing—Enhanced List Page 3 of 4 ABBREVIATED DIALING LIST Enhanced List DIAL CODE 060: 061: 062: 063: 064: 065: 066: 067: 068 069 070 071 072 073 074: 075: 076: 077: 078: 079: 080: 081: 082: 083 084 085 086 087 088 089: Page 4 of 4 ABBREVIATED DIALING LIST Enhanced List DIAL CODE 090 091 092 093 094 095: 096: 097: 098: 099: 6-5 CHAPTER 6. SYSTEM FORMS Abbreviated Dialing—Group List Purpose This form is used to implement the group abbreviated dialing list. Up to 100 group lists can be implemented. instructions Make assignments, as required, for the following fields: • Group List— Enter a group number from 1 through 100. • Size (multiple of 5)—Enter the number of abbreviated dialing codes you want to assign. The number must be entered in multiples of five, for example, 5, 10, 15. Up to 90 can be entered. • Privileged—Enter “y” or “n.” If y is entered, the calling voice terminal’s class of restriction is never checked and any number in the group list will be processed. If “n” is entered, the calling voice terminal’s class of restriction is checked to determine if the number can be processed. • DIAL CODE—Enter the abbreviated dialing codes you want to assign to the group. Up to 24 characters can be used to assign numbers. Special characters (below) count as two characters. Allowable entries for abbreviated dialing codes: — digits O to 9 — * (star) used for feature activation code — # (pound) used for feature deactivation code — Special characters: ˜p (pause) ˜w (wait) ˜m (mark) ˜s (suppress) See Abbreviated Dialing in the AT&T System 75—Feature Description, 555200-201, for a more detailed description of special characters. 6-6 Abbreviated Dialing—Group List Page 1 of y ABBREVIATED DIALING LIST Group List: _______ Size (multiple of 5): — 5 Privileged? n DIAL CODE 11: 26 12: 27 13 28 14 29 15 30 16 31 17 32 18 33 19: 34 20: 35 21 36 22 37 23 38 24: 39: 25: 40: Implementation Note: The default value for Size is 5. Therefore, only DIAL CODES 11 through 15 will be present initially. If Size equals 35 through 60, this form becomes 2 pages. If Size equals 65 through 90, this form becomes 3 pages. 6-7 CHAPTER 6. SYSTEM FORMS Abbreviated Dialing—Personal List Purpose This form is used to establish a personal dialing list for voice terminal/data module users. The personal list must be assigned to the voice terminal first before the system allows you to add a personal list. Up to 800 personal lists can be implemented. Instructions Make assignments as required for the following fields: • PersonalLIst—Enter the extension number of the voice terminal that will use this list. • List Number—Enter a number from 1 through 3. This number identifies each of the three personal lists that can be assigned to the voice terminal. • Size (multiple of 5)—Enter the number of personal abbreviated dialing numbers you want to assign in multiples of five, for example, 5 or 10. • DIAL CODE—Enter the abbreviated dialing code numbers. Up to 24 characters can be used for numbers. (Special characters count as two characters.) The voice terminal users can program their own list from their voice terminal once the blank personal list has been implemented in the system. Allowable entries for abbreviated dialing codes: — digits O to 9 — *(star) used for feature activation code — # (pound) used for feature deactivation code — Special characters: ˜p (pause) ˜w (wait) ˜m (mark) ˜s (suppress) See Abbreviated Dialing in the AT&T System 75—Feature Description, 555200-201, for a more detailed description of special characters. 6-8 Abbreviated Dialing—Personal List Page 1 of 1 ABBREVIATED DIALING LIST Personal List:: _____ List Number: — Size (multiple Of 5): 5 DIAL CODE 1: 6: 2: 7: 3: 8: 4: 9: 5: 10: Implementation Note: The default value for Size is 5. Therefore, only DIAL CODES 1 through 5 will be present initially. If Size equals 10, then DlAL CODES 6 through 10 will represent. 6-9 CHAPTER 6. SYSTEM FORMS Abbreviated Dialing—System List Purpose This form is used to implement a system abbreviated dialing list. Only one system list can exist and it can be changed only by the System Manager. Instructions Make assignments as required for the following fields: • Size (multiple of 5)—Enter the number of abbreviated dialing codes you are going to assign. This number should be entered in multiples of five, for example, 5, 10, 15. Up to 90 can be entered. • Privileged—Enter “y” or “n.” If “y” is entered, the originating party’s class of restriction is never checked and any abbreviated calling number in the list will be processed. If “n” is entered, the class of restriction is checked to determine if the number can be processed. • DIAL CODE—Enter the abbreviated dialing telephone numbers you want to assign for company numbers. Up to 24 characters ‘can be used for each code (this includes special characters which count as two characters). A maximum of 90 numbers can be assigned. Allowable entries for abbreviated dialing codes: — digits O to 9 — * (star) used for feature activation code — # (pound) used for feature deactivation code — Special characters: ˜p (pause) ˜w (wait) ˜m (mark) ˜s (suppress) See Abbreviated Dialing in the AT&T System 75—Feature Description, 555200-201, for a more detailed description of special characters. 6-10 Abbreviated Dialing—System List Page 1 of y ABBREVIATED DIALING LIST System List S i z e ( m u l t i p l e o f —5 ) : 3 0 Priviledged? n DIAL CODE 11: 26: 12: 27: 13: 28: 14: 29: 15: 30: 16: 31: 17: 32: 18: 33: 19: 34: 20: 35: 21: 36: 22: 37: 23: 38: 24: 39: 25: 40: Implementation Note: The default value for Size is 5. Therefore, only DIAL CODEs 11 through 15 will be present initially. If Size equals 35 through 60, this form becomes two pages. If Size equals 65 through 90, this form becomes three pages. CHAPTER 6. SYSTEM FORMS Abbreviated Dialing—7103A List Purpose This form is used to assign abbreviated calling codes and voice terminal features to the 7103A voice terminal buttons. This form applies only to 7103A fixed feature voice terminals. Only one 7103A list can be implemented per system. Instructions In the following, the numbers (1 to 8) relate to the buttons on the 7103A voice terminal. This form applies to all 7103A fixed feature voice terminals in the system. • DIAL CODE (FOR THE 7103A STATION BUTTONS)-enter the desired special character used for abbreviated dialing or enter a digit from O through 9. Any additions or changes made to the 7103A voice terminal buttons shown apply to all 7103A fixed feature voice terminals. Allowable entries for abbreviated dialing codes: — digits O to 9 — *(star) used for feature activation code — # (pound) used for feature deactivation code — Special characters: ˜p (pause) ˜w (wait) ˜m (mark) ˜s (suppress) See Abbreviated Dialing in the AT&T System 75—Feature Description, 555200-201, for a more detailed description of special characters. 6-12 Abbreviated Dialing—7103A List Page 1 of 1 ABBREVIATED DIALING LIST 7103A Button Assignment DIAL CODE FOR THE 7103A STATION BUTTONS) 1: 5 2: 6 3: 7 CHAPTER 6. SYSTEM FORMS Allowed Calls List Purpose This form is used to assign up to ten codes; for example, Area Codes, local office codes, or long-distance carrier codes that can be dialed independently of the 0/1 toll restriction. Instructions Make assignments as required for the following fields: • AREA/LONG DISTANCE CARRIER CODES (Enter up to 10)—enter up to ten Area Codes, local office codes, long-distance carrier codes, or service codes that will be allowed. A calling party that is 0/1 toll restricted can make all local central office calls, but can make only a few toll calls and special service code calls as defined in the Allowed Calls list for Toll Restriction. Page 1 of 1 ALLOWED CALLS LIST (FOR TOLL RESTRICTION) AREA /LONG DISTANCE CARRIER CODES ( Enter up to 10 ) 6-14 1: 6: 2: 7: 3: 8: 4: 9: 5: 10: Attendant Console Attendant Console Purpose This form is used to assign the following items on the Attendant Console: • Console Number • Port Assignment • Console Type • Features to administrable buttons. Instructions Make assignments as required for the following fields: • ATTENDANT CONSOLE—Enter a console number from 1 through 7. • Extension—Enter the extension for the individual attendant console. If an extension is not assigned, then the attendant can only be addressed as a member of the attendant group. • Name—Enter the name of this console (up to 15 characters). This field may not be blank. • Console Type—Enter the intended use for this console; the choices are “principal,” “day-only, “ “night-only,” or “day/night.” • COS—Enter the class of service (COS) for this attendant console (O to 15). • Auto Answer—Enter “y” if the attendant console has auto answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered without any action (no button presses required) by the attendant. • Port-Enter one letter and a 4-digit number. Each attendant console requires a port on a TN754 Digital Line circuit pack. (Refer to Port Assignment Record.) For reliability, the attendant consoles should not be assigned to the same TN754 circuit pack. For example, if three attendant consoles are implemented, assign each console to a port on three separate TN754 Digital Line circuit packs. However, all attendant consoles can be connected to one TN754 Digital Line circuit pack. • COR—Enter the desired class of Restriction (COR) for this attendant console (O to 63) that reflects a desired customer restriction. • DIRECT TRUNK GROUP SELECT BUTTON ASSIGNMENTS—Enter the Trunk Access Codes (TACS) for local and remote PBXS. (There are fields for one local TAC and one remote TAC per button labeled Local and Remote.) Remote TACS are only useful in a DCS network. If a remote TAC is given, then the local TAC must refer to a trunk group that connects directly to the remote PBX. See Figure 6-1 for button location and assignment. 6-15 CHAPTER 6. SYSTEM FORMS • HUNDREDS SELECT BUTTON ASSIGNMENTS—Enter the hundreds group to be associated with each of the buttons. These buttons are used with the selector console (if provided). See Figure 6-2 for button location and assignment. The hundreds group represents all but the last two digits of an extension number (for example, the Hundreds Select Button for extension 3822 would be “38”; the Hundreds Select Button for extension 27105 would be “271”). • FEATURE BUTTON ASSIGNMENTS—(Page 2 of this form) enter the desired features or functions from Tables 6-A through 6-C you want to assign to the attendant console. The fixed buttons which cannot be changed are shown on the form. See Figure 6-3 for button assignment and location. • DISPLAY MODULE BUTTON ASSIGNMENTS—(Page 3 of this form) Enter the desired feature or functions from Table 6-D. See Figure 6-1 for button assignment and location. 6-16 Attendant Console Page 1 of 3 ATTENDANT CONSOLE — Extension: Name: Console Type: COS: 1— Port : COR: 1— Auto Answer? n — DIRECT TRUNK GROUP SELECT BUTTON ASSIGNMENTS (Trunk Access Codes) Local Remote Local Remote 1: — 7: — 2: — — 8: — 3: — — 9: 10: — 5: — — 11: — 6: — — 12: — HUNDREDS SELECT BUTTON ASSIGNMENTS 1: — 5: 2: — 6: — 3: — 7: — 4: — 8: — 6-17 CHAPTER 6. SYSTEM FORMS Page 2 of 3 ATTENDANT CONSOLE FEATURE BUTTON ASSIGNMENTS 1: s p l i t 13: 2: 14: 3: 15: 4: 16: 5: 17: 6: hold 18: 7: 19: f o r c e d - r e l 8: 20: 9: 21: 10: 22: 11: 23: n i g h t - s e r v 12: 24: pos-busy 6-18 Attendant Console Page 3 of 3 ATTENDANT CONSOLE DISPLAY MODULE BUTTON ASSIGNMENTS 1: normal 5: delete-msg 2: inspect 6: call-disp 3: cov-msg-rt 7: date-time 4: next 8: timer 6-19 CHAPTER 6. SYSTEM FORMS 6-20 ATTENDANT CONSOLE 6-21 CHAPTER 6. SYSTEM FORMS Table 6-A. • N = any number of buttons on the attendant console can be assigned to this feature or function. (See Notes at end of table.) 6-22 Attendant Console 24-Button Assignment Attendant Console Table 6-A. • Attendant Console 24-Button Assignment (Contd) N = any number of buttons on the attendant console can be assigned to this feature or function. (See Notes at end of table.) 6-23 CHAPTER 6. SYSTEM FORMS Table 6-A. Attendant Console 24-Button Assignment (Contd) Notes: 1. List: List number 1 to 3 where the destination number is stored. DC: Dial codes of destination number. 2. Link: A link number (1 to 4). 6-24 Attendant Console Table 6-B. Attendant Console—ACD Button Assignments See notes on next page. *N = any number of buttons on the attendant console can be assigned to this feature or function. 6-25 CHAPTER 6. SYSTEM FORMS Table 6-B. Attendant Console—ACD Button Assignments (Contd) Notes: 1. Grp: The split group number for ACD (1 to 32). 2. Grp: A hunt group number (1 to 32). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 3. Grp: A trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 5). 4. Grp: Group number of hunt group. 5. Grp: Extension number of hunt group. 6-26 Attendant Console Table 6-C. Attendant Console—Hospitality Button Assignments 6-27 CHAPTER 6. SYSTEM FORMS Figure 6-3. 6-28 Attendant Console 24 Administrable Feature Button Number Assignments— Attendant Console Form Attendant Console Table 6-D. Button or Feature Selection for Attendant Display Module Buttons 1-8 6-29 CHAPTER 6. SYSTEM FORMS Authorization Codes Purpose This form is used to define the mapping between authorization codes and class of restrictions (CORS). The authorization code allows a voice terminal user and attendant to dial a 4- to 7-digit authorization code that overrides the Facility Restriction Level (FRL) and the CORS associated with incoming trunk groups, remote access trunk groups, or attendant consoles. Up to 96 different authorization codes can be assigned on one form and 5000 codes can be assigned for the system. Instructions Make assignments as required for the following fields: • Number of Codes Administered—This is a display field only that is the total of authorization codes administered. • AC—Enter the 4- to 7-digit authorization code the user must dial. The number of digits entered must agree with the number assigned to the Authorization Code Length field on the Feature Related System Parameters form. • 6-30 COR—Enter the desired COR number from O through 63. Authorization Codes Authorization Code - COR Mapping Number of Codes Administered: AC COR AC COR AC COR AC COR AC COR AC COR — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 6-31 CHAPTER 6. SYSTEM FORMS Call Coverage Answer Group Purpose This form is used to establish Call Coverage Answer Groups. An answer group is a group of up to eight users who act as a coverage point for another user. For example, if three secretaries are responsible for answering a manager’s redirected call, all three secretaries could be assigned to an answer group. The answer group is assigned a group number, and that group number appears in the manager’s coverage path. All terminals in an answer group ring (alert) simultaneously. Any member of the group can answer the call. Each coverage answer group is identified by a number from 1 through 200. The members of the group are identified by their extension number. Any installed voice terminal (but not attendants) can be assigned to a coverage answer group. Instructions Make assignments as required for the following fields: 6-32 • Group Number—Enter a number from 1 through 200 to identify the group. • Group Name—Enter the group name you want to use to identify this group. Up to 15 characters can be used, for example, typing pool, room 12, secy, etc. • Ext—Enter the extension number for each member of this coverage answer group. • Name—Make no entry in this field. The name is automatically assigned when the system is administered. Call Coverage Answer Group Page 1 of 1 COVERAGE ANSWER GROUP Group Number: — Group Name: COVERAGE GROUP GROUP MEMBER ASSIGNMENTS E x t Ext Name 1: 5: 2: 6: 3: 7: 4: 8: Name 6-33 CHAPTER 6. SYSTEM FORMS Call Coverage Module Purpose The Call Coverage Module, when added to the 7405D Voice Terminal, provides additional buttons for bridged call appearances or features. This module cannot be used if a Display Module is being used on the same voice terminal. This form must be filled out if “y” was entered on the “C401A Coverage Module” field for the 7405D Voice Terminal. When this form is completed, attach it to the Voice Terminal Form. Instructions Make assignments as required in the following fields: • Using the “Feature or Function” heading in Table 6-E, choose the features and/or functions desired for the Call Coverage Module. • In each button field labeled 1 through 20, enter the abbreviated name for the feature and/or function chosen. See Figure 6-4 for the Call Coverage button locations. Up to ten call appearance buttons can be distributed between a coverage module and the associated 7405D Voice Terminal. • 6-34 Apply the punch-out button label(s) supplied with the call coverage module. Call Coverage Module Page 1 of 1 STATION COVERAGE MODULE BUTTON ASSIGNMENTS 1: 11: 2: 12: 3: 13: 4: 14: 5: 15: 6: 6: 7: 7: 8: 8: 9: 9: 10: 20: 6-35 CHAPTER 6. SYSTEM FORMS Table 6-E. Call Coverage Module Button Assignments *N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-36 Call Coverage Module Table 6-E. Call Coverage Module Button Assignments (Contd) * N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-37 CHAPTER 6. SYSTEM FORMS Table 6-E. Call Coverage Module Button Assignments (Contd) *N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-38 Call Coverage Module Table 6-E. Call Coverage Module Button Assignments (Contd) * N = any number of buttons on the module can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-39 CHAPTER 6. SYSTEM FORMS Table 6-E. Call Coverage Module Button Assignments (Contd) *N = any number of buttons on the module can be assigned to this feature or function. (See Notes on next page.) 6-40 Call Coverage Module Table 6-E. Call Coverage Module Button Assignments (Contd) Notes: List: List number 1 to 3 where the destination number is stored. DC: Dial codes of destination number. 2. Grp: Split group number for ACD (1 to 32). 3. Type: An “e” for an individual extension, “t” for a terminating extension group. Grp: The terminating extension group number (1 to 32). TAC/ Ext: Trunk or extension number of voice terminal to be monitored. 1. 4. 5. Grp: Dial Icom group number (1 to 32). This extension and destination extension number must be in the same group. 6. Grp: Dial Icom group number (1 to 32). 7. Ext: Extension number of principal. 8. Ext: The destination extension. 9. Grp: Central Office line group numbers (1 to 40). 10. Type: A “c” for coverage answer group, “h” for a uniform call distribution or direct department calling group. Grp: The number of the group (1 to 125 for “c” or 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 6-41 CHAPTER 6. SYSTEM FORMS Figure 6-4. 6-42 Model 7405D Voice Terminal With Optional Call Coverage Module and Administrable Button Assignments Call Coverage Paths Call Coverage Paths Purpose This form is used to implement Call Coverage paths. The form includes the don’t answer time interval (number of rings), the call coverage criteria, and the points in the coverage path used to redirect calls. Call coverage provides internal System 75 users with automatic redirection of call to answering positions. Both internal and outside calls may be redirected to coverage. Up to 400 coverage paths can be implemented. Reproduce a blank form for each coverage path to be implemented. Instructions COVERAGE CRITERIA are the conditions that, when met, cause the call to redirect to coverage. Criteria are: — Active—means that at least one call appearance is busy. — Busy—means that only one call appearance is idle. — Don’t Answer—means that the ringing has exceeded the preset number. — All—means the users with this path assigned will never answer their own calls; instead, all calls go immediately to coverage. — SAC/Go to Cover— allows users to temporarily direct all incoming calls to coverage regardless of the assigned Call Coverage redirection criteria. This feature also allows covering users to temporarily remove their voice terminals from the coverage path. Inside Call or Outside Call allows you to treat inside callers different from outside callers. For example, there may be a situation in which inside callers are routed to coverage only when the user doesn’t answer. Conversely, outside calls may go to coverage when the user is either busy and/or doesn’t answer. Point1:, Point2:, and Point3: allows you to define the Call Coverage paths. Each coverage path can have up to three alternate answering points, any of which can be: — A Voice Terminal or Individual Attendant (an extension number of a user who will be responsible for answering another user’s redirected calls) — Recorded Announcement — Audio Information Exchange (AUDIX) — A Hunt Group Number (1-32)—For the Hospitality Parameter Reduction feature, enter a hunt group number from 1 to 5. 6-43 CHAPTER 6. SYSTEM FORMS — A Coverage Answer Group Number (1-200) — The Attendant Group (0) When entering data for the three coverage points, use the following notations: — Use the letter “h” to indicate hunt followed by a hunt group number 1-32). For the Hospitality Parameter Reduction feature, enter a hunt group number from 1 to 5. For example, you would enter “h32” if you want a coverage point to be routed to hunt group number 32. — Use the letter “c” to indicate coverage answer group followed by the coverage group number (1-200). For example, you would enter “cl 00” if you wanted a coverage point to be routed to call coverage answer group 100. — Use a O (zero) if you want a coverage point to be an attendant. — Use the extension number assigned to a voice terminal, announcement, and AUDIX. Make assignments as required for the following fields: ● ● ● Coverage Path Number— Enter a number between 1 and 400 to identify the coverage path. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. Next Path Number—Enter the number of the coverage path to which a call will be redirected depending on the criteria at the current path. Linkage—Is a display field that shows a maximum of two paths routed from the next call coverage path number. Figure 6-5 shows a typical linkage example, after adding four Coverage Paths (1, 2, 3, 4) with each path linked to the next path via the next Path Number field entry. The example shows Coverage Path 1 with Path 2 linked to Path 3 which is linked to Path 4 and shows how the four paths can be assigned and linked. • Active, Busy, Don’t Answer, Ail and SAC/Go to Cover—enter a y to activate that function; otherwise, enter n. This specifies the condition that, when met, causes a call to redirect to coverage. 6-44 • Number of Rings—Enter the number of rings from 1 to 99. Three rings is the recommended timing. This is the number of rings a user’s voice terminal will ring before the switch sees a “no answer” condition and sends the call to the first coverage point. • Point1:, Point2:, Point3: —Enter one of the following: an extension number for the voice terminal, AUDIX, announcement, h1-h32 (hunt), c1-c200 (coverage), or zero (0) for attendant. For the Hospitality Parameter Reduction feature, enter a hunt group number from 1 to 5. If O is entered and the system has CAS, the call will go to the CAS attendant. If a remote AUDIX in a DCS (remote AUDIX) feature is used, enter a hunt group number h1 to h32. The coverage points must be assigned sequentially. No blank spaces are allowed. If two coverage points are used, Point 1 and Point 2 Call Coverage Paths must be used. You cannot skip Point2 and go to Point 3. If calls redirect to Message Center (a special Uniform Call Distribution hunt group) or to the attendant, do not list any additional coverage points. These calls will normally queue and never redirect to another coverage point. Calls to any Hunt Group will queue if possible. Calls redirect from a Hunt Group only if all Hunt Group members are busy and either the queue is full or there is no queue. This is a unique hunt group that must be completed for this feature. An example of how to assign different coverage points for a coverage path is given in Figure 6-6. 6-45 CHAPTER 6. SYSTEM FORMS Page 1 of 1 COVERAGE PATH Coverage Path Number: _ Next Path Number: — Linkage: — COVERAGE CRITERIA Staion/Group Status Inside Call Outside Call Active? Busy? Don’ t Answer? Number All? SAC/GO to Cover? COVERAGE POINTS Point1: Point2: 6-46 Point3: of Rings: 3 Call Coverage Paths Page 1 of 1 COVERAGE PATH Coverage Path Number: 1 Next Path Number: —2 Linkage: — — Coverage Path 1 With 2 as Next Path Number Page 1 of 1 COVERAGE PATH Coverage Path Number: 2 Next Path Number: —3 Linkage: — Coverage Path 2 With 3 as Next Path Number Page 1 of 1 COVERAGE PATH Coverage Path Number: 2 Next Path Number: — 4 Linkage: — — Coverage Path 3 With 4 as Next Path Number Figure 6-5. Example of Four Call Coverage Paths and Associated Linkage (Page 1 of 2) 6-47 CHAPTER 6. SYSTEM FORMS Page 1 of 1 COVERAGE PATH Coverage Path Number: 4— Next Path Number: — Linkage: — — Coverage Path 4 Without Next Path Number Page 1 of 1 COVERAGE PATH Coverage Path Number: 1 Next Path Number: —2 L i n k a g e : —3 4 — Coverage Path1 Linked to Path 2 Which is Linked To Path 3 Which is Linked To Path4 Figure 6-5. 6-48 Example of Four Call Coverage Paths and Associated Linkage (Page 2 0f 2) Call Coverage Paths Figure 6-6. Example of a Typical Call Coverage Path Assignment 6-49 CHAPTER 6. SYSTEM FORMS Class of Restriction Purpose This form is used to implement the 64 Classes of Restriction. Up to 64 Classes of Restriction can be established. instructions Make assignments as required for the following fields: • COR Number—Enter a COR (class of restriction) number from O through 63. • FRL—Enter a Facility Restriction Level (FRL) number from O through 7. This is the originating FRL used by Automatic Alternate Routing (AAR) and/or Automatic Route Selection (ARS) to determine access to an outgoing trunk group. (The FRL associated with the outgoing trunk group used for a call is contained in the Routing Pattern.) • APLT—Enter n to allow access to EPSCS or CCSA off-net facilities. • Calling Party Restriction—Enter one of ‘the following: (1) “origination,” (2) “outward,” (3) “toll,” (4) “code,” or (5) “none.” • Origination restriction denies the calling party the ability to originate a call at any time. The party can only receive calls. • Outward restriction denies the calling party the ability to directly access the exchange network. • Using toll restriction, the calling party can make all local central office calls with a few toll calls and special service calls as defined on the Allowed Calls List form. The list contains allowed area codes and service codes that can be called. ● Code restriction denies the calling party completion of outgoing calls to selected office, special service codes, and area codes. • Partitioned Group Number—Enter the partioned group number from 1 to 4. The ARS/AAR feature uses this number to select the ARS/AAR service for a group of users. Only a 1 can be entered if the Partitioning Option is not enabled. • Called Party Restriction—Enter one of the following: (1) “termination,” (2) “inward,” (3) ‘manual,” or (4) “none.” • Termination restriction denies the called party the ability to receive any calls at any time. • 6-50 Inward restriction denies the calling party the ability to receive incoming exchange network calls, attendant orginated calls, and attendant completed calls. Class of Restriction • • Using manual termination restriction, the called party may receive only calls originated or extended by the attendant. Service Observing (see Note)—Enter “y” to allow a voice terminal user to be monitored; otherwise, enter “n. ” Only an “n” can be entered if the Service Observing Option is not enabled. Note: The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. • Forced Entry of Account Codes—Enter “y” to indicate that an account code will be required when making a toll call. A toll call is defined as any outgoing call with a “0” or a “1” in either of the first two positions of the dialed number, except service calls (911 or 411), directory assistance calls, and 800 Service calls. This will not necessarily be all chargeable calls and may even include some nonchargeable calls. If there are overlapping area codes and office codes, then only the first digit will be used to identify a toll call. Entering “n” indicates that an account code is not required. • Priority Queueing—Enter “y” to allow the voice terminal user calls to be placed ahead of nonpriority calls in a split queue; otherwise, enter “n. ” This also applies to incoming trunk calls. Only an “n” can be entered if the ACD Custom Observing Option is not enabled. • O?_ to 63?_—Enter “n” for each COR number (O? to 63?) that cannot be called by the COR being implemented. A “y” means that an originating party assigned this COR can call the specified COR. 6-51 CHAPTER 6. SYSTEM FORMS 6-52 Class of Service Class of Service Purpose Defines whether or not a voice terminal user with the assigned COS (class of service) may access or use the following features and functions: • Automatic Callback • Call Forwarding All Calls • Data Privacy • Priority Calling • Console Permission • Off-Hook Alert (See Emergency Access to Attendant feature) • Client (See Hospitality Services— Allows use of the Check-in, Check-Out, Room Change/Swap, and Housekeeper features). Instructions The following form lists the default values for each COS. A “y” allows access to the feature and an “n” denies access to the feature. Simply enter the desired COS. 6-53 CHAPTER 6. SYSTEM FORMS Console Parameters Purpose This form is used to administer attendant console group parameters. This includes basic parameters for Centralized Attendant Service (CAS) and inter-PBX Attendant Service (IAS) when the System 75 is serving as a branch PBX. A list of the administered attendant consoles is also displayed on this form. Instructions Make assignments as required for the following fields: • COS—Enter the desired class of service (COS) number from O through 15 that reflects the desired attendant group COS. • COR—Enter the desired class of restriction (COR) number from O through 63 that reflects a desired customer restriction for the attendant console group. • Time Reminder on Hold (see)—Enter the time in seconds (1 O to 1020 seconds) a call remains on hold before the attendant is alerted. In a CAS arrangement, the main and branch attendants should have the same time for Timer Reminder on Hold. • Return Call Timeout (see)—Enter the time in seconds (from 10 to 1020 seconds) a split call remains unanswered before it is returned to the attendant. Leave blank if the attendant is absent. An unanswered call cannot go to a non-attendant. In a CAS arrangement, the main and branch attendants should have the same time assigned for Return Call Timeout. • Calls In Queue Warning—Enter a number from 1 through 30 to indicate the number of incoming calls that can be in the attendant queue before the Call Waiting lamp lights. The first (leftmost) Call Waiting lamp lights when one, or more, incoming call is waiting to be answered. The second lamp lights when the preset number is reached. • Time In Queue Warning (see)—Enter the number of seconds (O through 999) a call can remain in the attendant queue before activating an alert. • Ext Alert Port (TAAS)—Enter the port number assigned to the external alerting device. When the attendant is not on duty, a voice terminal user can answer calls made to the attendant. The incoming call activates a gong, bell, or chime. The voice terminal user dials an access code and answers the call from any unrestricted voice terminal. (This is the Night Service—Trunk Answer From Any Station feature.) • Attendant Lockout—Enter “y” or “n” if this feature is active. If “y” is entered, the attendant is prohibited from reentering a call that has been successfully split unless recalled by a voice terminal user on the call. This information must be given to the attendant. • CAS—Enter “main” to enable the CAS Main feature; enter “branch” to enable the CAS Branch feature; enter “none” on consoles not supporting CAS. 6-54 Console Parameters • RLT Trunk Group No.—Enter the trunk group number from 1 through 99 corresponding to the trunk group for the main CAS (Branch) service. For the Hospitality Parameters Reduction feature, enter a trunk group number from 1 through 50. • CAS Back-Up Ext.— Enter the extension number of a voice terminal, attendant console, hunt group, or Terminating Extension Group (TEG) assigned to handle attendant seeking calls if the trunk group to the CAS attendants is out of service. • Night Service Act. Ext.— Is a display-only field that contains the extension of the current night service activation station, if any. This is administered by giving it the “night-serv” button. • IAS (Branch)—Enter “y” to enable or “n” to disable the IAS (Branch) feature Note: • CAS and IAS cannot both be active at the same time. IAS Tie Trunk Group No.— Enter the tie trunk group number from 1 through 99 for the IAS (Branch). For the Hospitality Parameters Reduction feature, enter a trunk group number from 1 through 5. • IAS Att. Access Code—Enter the extension number of the attendant group at the main PBX (typically “O”). • DID-LDN Only to LDN Night Ext.— Enable this field to allow a listed directory call to go to the listed directory night service number extension. • List1:, List2:, List3: —Enter the system, group, or enhanced abbreviated dialing list assigned to the attendant. • Starting Extension— Enter an unassigned extension number (Start) that conforms to the Dial Plan Record. These numbers allow the attendant to park calls. • Count—Enter a number (Count) from 1 to 10 to indicate how many common shared extension numbers you want. These extension numbers (with no physical voice terminal assigned) are used by the attendant to park calls. For example, you may enter 4300/3 which instructs the System 75 to store three consecutive extension numbers, 4300, 4301, and 4302, for call park. These numbers must be given to the attendant so he/she knows where to park a call and how many calls can be parked. These extensions should be assigned to the optional Attendant Selector Console in the 00 through 09 block (bottom row) in any hundreds group for easy identification by the attendant. The lamp associated with the number will identify “call parked” or “no call parked” (instead of busy or idle status). • ASSIGNED MEMBERS (Installed attendant console types)—Display-only field. The list of administered consoles is automatically assigned by the system. The types are taken from Console Type field on the Attendant Console Forms. 6-55 CHAPTER 6. SYSTEM FORMS Page 1 of 1 CONSOLE PARAMETERS 1 COS : — Cort: 1— Time Reminder on Hold (see): 30 Return Call Timeout (see): 30 5 Calls In Queue Warning: — Time In Queue Warning (see): — Attendant Ext Alert Port (TAAS): CAS ? none Lockout? y RLT Trunk Group No.: — CAS Back-Up Ext.? n Night Service Act. Ext.: ___ IAS (Branch)? n IAS Tie Trunk Group No.: ___ IAS Att. ABBREVIATED Access Code: DID-LDN Only to LDN Night Ext? n DIALING List3: List2: List1: COMMON SHARED EXTENSIONS Starting Extension:_______ Count : — ASSIGNED MEMBERS ( Installed attendant console types ) 1: 5: 2: 6: 3: 7: 4: 6-56 Console Parameters Data Line Data Module Purpose The Data Line Data Module (DLDM) form is used to assign ports on the TN726 Data Line circuit pack (DLC) that allows EIA (RS-232C) devices* to connect to System 75. The DLC, with a companion Asynchronous Data Unit (ADU), provides a less expensive data interface to System 75 than data modules such as DTDMs, MPDMs, or MTDMs. The DLC supports asynchronous transmissions at speeds of Low and 300, 1200, 2400, 4800, 9600, and 19200 bps (bits per second) over 2-pair (full-duplex) lines. These lines can have various lengths, depending on the transmission speed and wire gauge. The DLC has eight ports. The connection from the port to the EIA device is direct, meaning that no multiplexing is involved. A single port of the DLC is equivalent in functionality to a data module and a digital line port. The DLC appears as a data module to the DTE and as a digital line port to the switch. The DLC connects the following EIA RS-232C equipment to System 75: • Printers • Non-intelligent Data Terminals • Intelligent Terminals, Personal Computers (PCs) • Host Computers • ISN (Information Systems Network), RS-232C LANs (Local Area Networks), or other data switches. Figure 6-7 shows some typical DLC applications. * In this chapter, the term “device” is used to refer to EIA (RS-232C) equipment including data terminals, personal computers, printers, and host computers. 6-57 CHAPTER 6. SYSTEM FORMS Figure 6-7. 6-58 Example of DLC Applications Data Line Data Module Instructions Make assignments as required for the following fields: • Data Extension— Enter the extension number assigned to the Data Line port. A data extension number can be a from 1 to 5 digits. The digits assigned must agree with the Dial Plan Record. • Type—Make no entry, “data-line” has been preprinted. • Port-Enter a one letter and 4-digit number (carier/board/port). • Name—Enter the name of the user associated with the data module. The name is optional, it can be left blank. • COS—Enter the desired class of service (COS) number from O through 15. • COR—Enter the desired class of restriction (COR) number from O through 63. • Connected To—Enter dte (Data Terminal Equipment) or isn (Information Systems Network). This field shows what the ADU (Asynchronous Data Unit) is connected to. • ListI—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. • Abbreviated Dialing Dial Code (from above list)—Enter a number from O through 999. This is the number that will be dialed in the abbreviated dialing list entered in the previous step. • Ext—Make no entry. The extension number is automatically assigned when the system is administered. This is the extension number of the users who will share the module. • Name—make no entry. The name is automatically assigned when the system is administered. This is the name assigned to this extension number. Refer to the DLC Option Settings for additional information when assigning entries for the remaining fields. • KYBD Dialing—Enter “y” to allow keyboard dialing; otherwise, enter “n.” This enables the data endpoint to receive and transmit text during call origination or termination. If “y” is entered, complete the following applicable fields. If “y” is entered in this field, an “n” must be entered in the LOW field. This option must be enabled to allow data endpoints to originate calls via the RS232C interface and obtain ASCII feedback text. When enabled, the user will get the dial prompt. This option is normally enabled for “originate/receive” DTE that has a need to set up data calls. If this option is disabled, originations cannot be done at the DTE and text feedback will not occur at the DTE during call setup/takedown. Data call answering is still allowed but without text feedback. 6-59 CHAPTER 6. SYSTEM FORMS • Configuration— Enter “y” to allow the viewing and changing of options from the DTE; otherwise, enter “n. ” (This field appears only when “KYBD Dialing” is enabled.) This option is normally enabled for “originate/receive” DTE, such as non-intelligent terminals, and disabled for intelligent devices such as computers. Keyboard dialing must be enabled in conjunction with this option. • Busy Out—Enter “y” to place the DLC port in a busied-out state once the DTE control lead to the DLC is dropped; otherwise, enter “n. ” This option should be enabled for DTEs that are members of a hunt group and to allow “busy out” when DTE turns power off so that calls will not terminate on that DTE. • SPEEDS Low—Enter “y” to instruct the DLC to operate at a low speed from O to 1800 bits per second (bps). Enter “n” if “y” is entered in the Keyboard Dialing field. • SPEEDS 300; 1200; 2400; 4800; 9600; 19200—Enter a “y” beside the desired operating speed. Enter “n” if the speed is not desired. The DLC can be set to any one of these speeds. The speed will be matched for the duration of the call, from call setup to call takedown. When selecting multiple speeds, three or more must be selected; do not select just two speeds. When multiple speeds are selected and autoadjust is disabled, the DTE’s speed must be set to the highest selected speed. This is required because all feedback text is delivered to the DTE at the highest selected speed. • SPEEDS Autoadjust—Enter “y” which tells the DLC port to automatically adjust to the operating speed and parity of the DTE it is connected to. Enter “n” if this option is not desired. (This field only appears when “KYBD Dialing” is enabled.) Autoadjust can be selected with any of the speed selected in the previous step. Autoadjust allows the DLC port to determine the speed and parity of the DTE and then match itself to this speed. Autoadjust only applies to calls originated by the user through Keyboard Dialing. • Permit Mismatch—Enter “y” to instruct the DLC to operate at the highest selected speed which is a higher rate than the far-end data module. Enter “n” if this option is not desired. This option allows the EIA interface to operate at a rate different than that agreed to in the data module hankshake. (The data module handshake is always the highest compatible rate as determined by the reported speed option of each data module.) Permit Mismatch eliminates the need to change the DTE/DLC speed every time a call is placed to/from an endpoint operating at a different speed. When this option is enabled, the DLC reports the highest optioned speed and all the lower speeds (or the previously selected autoadjust speed only) during the handshake process. Caution must be used when using this option to send information from a DTE/DCE that is transmitting data at higher rates than that of the far end. Sustained usage of this type transmission will result in loss of data. Whenever this option is enabled, the DTE must be set to match the highest speed selected for the associated DLC port. 6-60 Data Line Data Module This option is intended to be used by a DTE device operating locally at a higher baud rate than that of its far-end connection but transmitting relatively low amounts of data (for example, a user typing at a terminal). Also, this option may be selected whether or not Keyboard Dialing is selected. Note: The LOW speed setting is not reported as an available speed when Permit Mismatch is enabled. • Dial Echoing—Enter “y” to echo characters back to the DTE; otherwise, enter ‘{n. ” (This field is enabled only if “KYBD Dialing” is enabled.) Dial echoing should be disabled when keyboard dialing is done by an intelligent device. • Disconnect Sequence—Enter “long-break” or “two-breaks” to select the sequence for a disconnect. A long-break is greater than 2 seconds and two-breaks is within 1 second. (This field is enabled only when “KYBD Dialing” is enabled.) • Answer Text—Enter “y” to allow text messages to be delivered to the DTE when a call is being answered. Enter “n” if this option is not desired. (This field is enabled only when “KYBD Dialing” is enabled.) This option enables text feedback which is normally delivered to the DTE when a call is answered or disconnected. The Answer Text option applies to DLC-generated text as well as text received from System 75. If this option is disabled, System 75 will still generate the text, but the DLC will prevent it from being sent to the device. This applies to the following messages: — INCOMING CALL — ANSWERED — DISCONNECTED — DISCONNECTED OTHER END This option is usually disabled when the answering DTE is a computer or an intelligent device. • Parity—Enter “even,” “odd,” “ mark, ” or “space” to select the desired type of parity. (This field is enabled only when “KYBD Dialing” is enabled.) The parities (even, odd, mark, and space) are generated by the DLC when call setup text is sent to the DTE. The DLC does not check the parity when receiving dialing characters. Parity has nothing to do with the far end; it is only for the DLC to terminal communications during call setup. • Connected Indication—Enter “y” to give text feedback to the DTE when a connection has been established. (This field is enabled only when “KYBD Dialing” is enabled.) This option generates a “CONNECTED” message to the DTE when the connection has been established. If KYBD Dialing is not selected, the connected indication is provided by the DLC activating its RS-232C control lead. 6-61 CHAPTER 6. SYSTEM FORMS DLC Option Settings The following provides additional information on the option settings for DLCS when used with the following types of devices: • Printers • Non-intelligent Terminals • Data Terminals and Personal Computers • Host Computers • Information System Network (ISN) This information must be considered when completing the various fields on the Data Line Data Module form. 6-62 Data Line Data Module Printers A DLC port, attached to a printer, usually terminates a data call. Therefore, in this connection, the printer is the endpoint device. The originating device may be attached to a DCP mode 2 data module (such as the MPDM) or the DLC. A Z3A ADU extends the range of the RS-232C connection. When a receive-only printer (or any printer that does not generate the Transmit Data and DTR leads) is used, the ADU must be powered from a small plug-mounted transformer (201 2D or equivalent) connected to pins 7 and 8 of the modular jack. (Refer to the ADU User Manual 555-401-701, for details.) An ADU cannot be used if the printer has hardware flow control using the Clear To Send (CTS) lead. An ADU can be used, however, if the printer is using software flow control. A printer connected to a DLC is usually assigned as a line. Table 6-F lists the option settings. Table 6-F. DLDM Form Option Settings for Printer Connection Keyboard Dialing Busy Out Option Highest speed at which the Printer operates no yes Permit Mismatch yes Parity Dial Echoing Disconnect Sequence Answer Text Connected Indication Configuration no Field On Form Speed Comments Subject to distance limitations; Autoadjust not used If printer is member of Hunt Group No, If printer is low speed Don ‘t care Don ‘t care Don ‘t care Don ‘t care Don ‘t care 6-63 CHAPTER 6. SYSTEM FORMS Non-intelligent Terminals A Non-intelligent Terminal connected to the DLC is usually assigned as a line. Table 6-G lists the option settings for non-intelligent terminals. Table 6-G. 6-64 DLDM Form Option Settings for Connection to Non-intelligent Terminals Field On Form Speed Option All speeds at which the Terminal can operate; autoadjust Keyboard Dialing Busy Out yes no Permit Mismatch Parity Dial Echoing yes Same as DTE yes Disconnect Sequence Answer Text Connected Indication Configuration 2s yes — ves Comments Subject to distance limitations; Autoadjust only if Keyboard Dialing is yes and the Terminal can generate an ASCII “carriage’ return” Yes, if terminal is member of a hunt group Only if Keyboard Dialing is yes Depends on terminal Don ‘t care Data Line Data Module Data Terminals and Personal Computers An intelligent data terminal or a personal computer (PC) attached to a DLC can either originate or terminate a data call. A single ADU at the site of the originating device extends the distance signals can travel to the switch (the model ADU depends on the terminal connector). An analog telephone can be attached to this arrangement whenever an ADU uses the standard building wiring. Table 6-H lists the option settings used for data terminals and personal computers. Table 6-H. DLDM Form Option Settings for Connection to Data Terminal or Personal Computer Field On Form Speed Keyboard Dialing Busy Out Option All speeds at which the Data Terminal or PC can operate yes no Permit Mismatch yes Parity Dial Echoing Same as DTE no Disconnect Sequence Answer Text Long no Connected Indication Configuration yes Comments Subject to distance limitations; Autoadjust not used Yes, if device is accessed through a hunt group No, if device does not support XON/XOFF flow control These devices can dial in the ASCII stream without human intervention These devices may not want to see any text Don ‘t care 6-65 CHAPTER 6. SYSTEM FORMS Host Computers A host computer may originate and terminate a data call. For this application, the number of DLCS required depend on the number of ports needed. An MADU can be used (instead of eight ADUs) to complete the connection. Table 6-I lists option settings for a port that has a terminating connection to a host computer. Note: When Keyboard Dialing is disabled, the rest of the option settings are irrelevant. Table 6-I DLDM Form Option Settings for Terminating Connection to Host Computer Field On Form Speed Keyboard Dialing Busy Out Permit Mismatch Parity Dial Echoing Disconnect Sequence Answer Text Connected Indication Configuration 6-66 Option All speeds at which the computer can operate no . . . . . . Comments Subject to distance limitations; Autoadjust not used Don Don Don Don Don Don Don Don ‘t ‘t ‘t ‘t ‘t ‘t ‘t ‘t care care care care care care care care Data Line Data Module Table 6-J shows option settings for a port that has an originating connection from a host computer. Table 6-J. DLDM Form Option Setthgs for Originating Connection from a Host Computer Field On Form Speed I Keyboard Dialing Busy Out Option All speeds at which the computer can operate yes no Permit Mismatch yes Parity Dial Echoing Same as DTE no Disconnect Sequence Answer Text Long no Connected Indication Configuration – Comments Subject to distance limitations; Autoadjust not used Yes, if computer is accessed through a hunt group No, if computer does not support XON/XOFF flow control The computer can dial in the ASCII stream without human intervention The computer may not want to see any text Don ‘t care no 6-67 CHAPTER 6. SYSTEM FORMS Information Systems Network The DLC can also connect the Information Systems Network (ISN) to the System 75. The ISN can originate and terminate data calls. Two lines are required for bidirectional data transmission between ISN and System 75. As viewed by System 75, these are: one terminating line (from ISN to System 75) and one originating line (from System 75 to ISN). Fixed baud rate lines should be used in both directions. To successfully connect the Z3A3 ADU to the DLC, a crossover cord (or 25-pair crossover cable) must be used between the DLC and the ADU. This connects the near-end pair of transmit data wires to the far-end receive pair and connects the near-end receive pair to the far-end transmit pair. Without crossover, data transfer cannot take place. Refer to the ADU User Manual, 555-401-701, for cabling information. Another method to achieve the necessary crossover is to use the D8AM-87 cord. An ISN connected to a DLC is usually translated as two lines. Tables 6-K and 6-L list the basic option settings for both the originating and the terminating line. See the ISN Application Notes, 555-300-400, for additional information. 6-68 Data Line Data Module Table 6-K. DLDM Form Option Settings for Outgoing Line to ISN Field On Form Speed Keyboard Dialing Busy Out Option Highest Speed at which the ISN can operate no no Permit Mismatch no Comments Subject to distance limitations; Autoadjust not used Yes, if ISN is accessed through a hunt group The ISN can operate at higher speeds than the data communications link; data loss can occur if Permit Mismatch is yes and the ISN is transmitting Same as ISN no Parity Dial Echoing Disconnect Sequence Answer Text Long no Connected Indication . Configuration . I no The ISN can dial in the ASCII stream without human intervention The ISN may not want to see any text Don ‘t care I 6-69 CHAPTER 6. SYSTEM FORMS Table 6-L. DLDM Form Option Settings for Incoming Line from ISN Field On Form S p e e d Keyboard Dialing Busy Out Permit Mismatch Parity Dial Echoing Disconnect Sequence Answer Text Connected Indication Configuration 6-70 Option Highest Speed at which the ISN can operate yes no Same as ISN yes Long no – no COMMENTS Subject to distance limitations; Autoadjust not used Don ‘t care The ISN can operate at higher speeds than the data communications link; yes, if ISN has its Outgoing port set to high speed such as 9.6 kbps and the far-end connections will be at no greater than 9.6 kbps The ISN may not want to see anv text Don ‘t care Data Line Data Module Page 1 of 2 DATA MODULE Data Extension: Name: Type: data-line Port : — C o s : 1— COR: 1— Connected To: d t e ABBREVIATED DIALING List1: HOT LINE DESTINATION Abbreviated Dialin g D i a l C o d e from above list): — ASSIGNED MEMBERS ( Stati ons with a data extension button for this data module ) Ext Ext Name 1: 3: 2: 4 : Name 6-71 CHAPTER 6. SYSTEM FORMS Page 2 of 2 DATA MODULE CAPABILITIES Configuration? n KYBD Dialing? y Busy Out? n — SPEEDS Low? n 1200? y 4800? y 19200? y 300? y 2400? y 9600? y Autoadjust? n OPTIONS Dial Echoing? y Permit Mismatch? n Answer Text? y Disconnect Sequence: two-breaks Connected Indication? y Parity: e v e n Note: lf KYBD Dialing is “y,” use this Page 2. Page 2 of 2 I DATA MODULE CAPABILITIES KYBD Dialing? n Busy Out? n SPEEDS Low? y 1200? y — 4800? y 300? y 2400? y 9600? y OPTIONS Permit Mismatch? n Note: 6-72 lf KYBD Dialing is “n,” use this Page 2. 19200? y Dial Plan Dial Plan Purpose The Dial Plan is the system’s guide to digit translation. A brief description of each field is given below. • Area Code—is the area code number where the System 75 is located. • ARS Prefix 1 Required—Indicates if dialing a “1” is required to call an area code. This is necessary within those area codes where local central office codes resemble area codes: — 201 in New Jersey — 212 in New York — 213 in Los Angeles — 312 in Chicago — 706 in Northwest Mexico — 905 in Mexico City This field applies to ARS only. • Uniform Dialing Plan—Allows the system to have a Uniform Dialing Plan. This feature can only be assigned if UDP or DCS is provided. If this feature is activated, the Dial Plan becomes six pages. Enter y if DCS is used. • FIRST DIGIT TABLE—Enter one of the following for each desired combination of first digit and number of digits (the number, 1-6, at the top of each column in the first digit table indicates the number of digits for each entry in that column): — blank (no feature or extension numbering range is assigned)—No assignment is required if a field is to be left blank. All fields are defaulted to this value except for the combination of first digit O, length 1. — “fac” (feature access code and feature deactivation code)—An FAC can be from one to three digits in length. An FAC must be the last item in a row when mixed station numbering is implemented. — “extension” (primary voice terminal extension number) —Extension numbers can be from one to five digits in length and can not have a “*” or “#” symbol as the first digit. — “tac” (trunk access code)—A TAC can be from one to three digits in length. TACS can not have a “*” or “#” symbol as the first digit. A TAC must be the last item in a row when mixed station numbering is implemented. 6-73 CHAPTER 6. SYSTEM FORMS — “attendant’’—The attendant number is fixed at the combination of first digit O, length 1 (default value), and cannot be changed. — “extension” (prefixed extension number)—A prefixed extension is made up of a prefix (or first digit) and an extension number with up to five digits. The prefix identifies the dial type and specifies the number of digits that will follow. The total length of a prefixed extension (including the prefix and the extension) can range from two to six digits. A prefixed extension cannot have a “*” or “#” symbol as the first digit. The “*” and “#” symbols, if used, are always assigned to dial access features, and “0” is reserved for the attendant. The “*” and “#” symbols are considered a digit and should be considered when assigning the number of digits that must be dialed to access a feature. The following dynamic fields are associated with the Uniform Dialing Plan (UDP): • Plan Length—Enter the number of digits in the UDP (valid entries are “4” or “5”). These numbers are used to signify the user of a 4- or 5-digit Dial Plan. The remaining fields are on pages 2 through 6 of this form. • CODE—Enter a PBX Code number (1 through 9999) representing the first one, two, three, or four digits of a 4- or 5-digit extension. Each PBX Code will have an associated “LCL,” ‘‘ RNX,” and “ID” field. Fields are provided for up to 240 PBX Codes. It is possible that the code could be the same as a local extension number. In this case, the UDP PBX code overrides the extension number at the local switch. • LCL—Enter “y” if the associated PBX Code is local to the System 75 being administered. Enter “n” if it is located on a remote switch or PBX. • RNX—Enter the RNX assigned to the associated PBX. In the System 75 UDP, the PBX code yields the associated RNX and this RNX is then used to select a Routing Pattern for the call. • lD—Enter a number between 1 and 63 representing a specific switch. At present, this field is used only with DCS. If DCS is not used, leave this field blank. 6-74 Dial Plan Dial Plan for Hotel/Motel Use The Dial Plan can be implemented to provide easy access to internal hotel/motel services and to provide the capability to associate room numbers with guest room voice terminals. These numbers can be assigned to a faceplate which can be placed over the front of the voice terminal. Figure 6-8 is an example of how the numbers and features can be used on a faceplate. Figure 6-8. How To Assign Hotel/Motel Features To Voice Terminal 6-75 CHAPTER 6. SYSTEM FORMS Page 1 of 1 DIAL PLAN RECORD Area Code:___ ARS P r e f i x 1 R e q u i r e d ? y Uniform Dialing Plan? n FIRST DIGIT TABLE Length First Digit -1- -2- -3- -4- -5- -6- 1 : 2 : 3 : 4 : 5 : 6 : 7 : 8 : 9 : 0 : attendant *: #: Note: 6-76 This is a 1-page form if Uniform Dialing Plan is answered “n.” Dial Plan Page 1 of 6 DIAL PLAN RECORD Area Code: ARS Prefix 1 Required? Y Plan Length: 5 Uniform Dialing Plan? y FIRST DIGIT TABLE Length First Digit -1- -2- -3- -4- -5- -6- 1: 2: 3: 4: 5: 6: 7: 8: 9 0 *: #: Note: This form becomes six pages if Uniform Dialing Plan is answered “y.” 6-77 CHAPTER 6. SYSTEM FORMS 6-78 D I A L P L A N 6-79 CHAPTER 6. SYSTEM FORMS 6-80 Digit Absorption Digit Absorption Purpose This form is used to implement up to five digit absorption lists. This form may be filled out if the System 75 is connected to a step-by-step central office. Instructions Make assignments as required for the following fields: • List Number—Enter a list number O, 1, 2, 3, or 4. The list number is referenced via a field entry on the associated trunk group form. • 0, 1, 2, 3, 4, 5, 6, 7, 8, or 9—Enter a desired treatment letter (A through F). Page 1 of 1 DIGIT ABSORPTION List Number: — ABSORPTION TREATMENT INFORMATION (All selections must be from same group) Meaning Choice Digit not absorbed. A Group I. Digit absorbed repeatedly. B Digit absorbed once with no further absorption. c Group II. A D E F Digit not absorbed. Digit absorbed only if it is the first digit. Digit absorbed only if it is the second digit and the first digit was already absorbed. Digit absorbed only if it is the first or second digit. ABSORPTION TREATMENT ASSIGNMENT (Select treatment (A-F) for each digit below) O: A 2: A 4: A— 6: A 8: A — 1: A 3: A 5: A 7: A — 9: A — 6-81 CHAPTER 6. SYSTEM FORMS Display Module Purpose Additional capabilities can be provided to users of 7405D Voice Terminals by adding a Display Module. This module cannot be used if a Call Coverage Module is being used on the same voice terminal. This form must be filled out if “y” (yes) was entered on the “D401A Display Module” field on the 7405D Voice Terminal Form. When this form is completed, attach it to the Voice Terminal Form. Instructions Make assignments as required for the following fields: • Using Table 6-M, choose the feature/functions desired for the display module. • BUTTON ASSIGNMENTS (1 through 7)—Enter the abbreviated name for the feature/function you selected from Table 6-M. One button on Display Module should be designated as “normal.” See Figure 6-9 for the display module administrable button locations. • Apply the punch-out button label(s) supplied with the call coverage module. Page STATION BUTTON ASSIGNMENTS 1: normal 2: inspect 3: date-time 4: cov-msg-rt 5: msg-retr 6: next 7: delete-msg 6 - 8 2 1 of y Display Module Table 6-M. FEATURE OR FUNCTION Abbreviated Dialing Agent Call Handling Auto Wakeup Call Coverage/ Digital Display Date and Time Elapsed Time Do Not Disturb ‘ Inspect Integrated Directory Intercom-Dial Leave Word Calling/Digital Display Display Module Button Assignments RECOMMENDED ABBREVIATED BUTTON NAME ENTERED NOMENCLATURE ON FORM MAXIMUM Stored Number Release stored-num 1 release 1 Auto Wakeup Covr Msg Retrieve Date Time Timer DO Not Disturb Ext DO Not Disturb Grp Inspect Mode Integrtd Directry Dial Icom auto-wkup 1 per split group cov-msg-rt 1 date-time 1 timer ext-dn-dst 1 1 per system grp-dn-dst 1 per system inspect 1 directory 1 dial-icom (Grp:__) delete-msg N msg-retr 1 next call-disp 1 1 Delete Message Message Retrieve Next Call Display NOTES ALLOWED* 1 1 1 1. Grp: Dial Icom group number (1 to 32). 6-83 CHAPTER 6. SYSTEM FORMS Table 6-M. FEATURE OR FUNCTION Normal Mode/ Digital Display PMS Interface Trunk Group Name/Digital Display Trunk Identification 6-84 Display Module Button Assignments (Contd) RECOMMENDED ABBREVIATED BUTTON NAME ENTERED NOMENCLATURE ON FORM MAXIMUM ALLOWED* Normal Mode Check-In Check-Out Message Waiting Act. Message Waiting Deact. Trunk Name normal 1 check-in check-out mwn-act 1 per svstem 1 per system 1 per system mwn-deact 1 per system trunk-name 1 Trunk-ID trk-id 1 NOTES Display Module Figure 6-9. Model 7405D Voice Terminal With Optional Digital Display Module and Administrable Button Assignments 6-85 CHAPTER 6. SYSTEM FORMS DS1 Circuit Pack Purpose This form is used to administer parameters for the TN722 or TN722B DS1 circuit pack. If the circuit pack has not been physically installed, it must be logically installed using the Circuit Pack Administration Form before the parameters can be administered on this form. The DS1 circuit pack provides a DS1 format, digital, multi-channel interface between a System 75 and another switch or endpoint. Instructions Make assignments as required for the following fields: • Location—Identifies the slot for this DS1 circuit pack (display only). The system identifies the slot automatically. However, the location should be identified for record purposes. DS1 circuit pack location can be obtained from the Port Assignment Record, Circuit Pack Administration form, or the trunk form. • Name—Enter the name of the DS1 link (limit 15 characters). • Line Compensation—Enter a number from 1 through 5 as follows: — For 22-gauge ABAM cable terminated on a DSX-1 cross-connect: Compensation 1 2 3 4 5 Length (feet) 000-133 133-266 266-399 399-533 533-655 — For 22-gauge ABAM cable terminated on DS1 terminal equipment such as a D4 Channel Bank or another System 75: Compensation 1 2 3 4 5 Length (feet) 0000-0266 0266-0532 0532-0798 0798-1066 1066-1310 • Zero Code Suppression—Enter “b8zs” (bipolar eight zero substitution) or “ZCS ” (zero code suppression). This method must match the method used on the other end of the link. This entry indicates which line coding format will be used to ensure that the data meets T1 -carrier requirements. Enter zcs for the three types of MEGACOM® telecommunications services. Enter b8zs for DDM/000. Use zcs for No. 3 ESS®, D4, or DACS systems; zcs is a line coding method that checks for all zeroes in an 8-bit time slot and, if all zeroes exist, bit 2 is changed from O to 1. DS1 Circuit Pack Binary eight zero code suppression is an alternate line coding technique that uses a bipolar violation to ensure adequate “ones” density is a bit sequence. Eight zeroes in an 8-bit sequence triggers the bipolar violation. Zero code suppression is a line coding method that checks for all zeros in an 8-bit time slot and, if all zeros exist, bit 2 is changed from a O to a 1. This method of line coding ensures. adequate timing recovery of regenerative 56-bps or less digital facilities. This parameter selects the method used for handling all-zero codes in order to preserve timing information on the DS1 link. If there is a free choice at both ends, b8zs is recommended because it provides data transparency. However, b8zs does cause an error (a “bipolar violation”). Using zcs does not cause an error. • Framing Mode—Enter “d4” or “esf.” This mode must match the method used on the other end of the link. The network diagram should indicate which choice for the particular DS1/T1 -span. Enter D4 for the three types of MEGACOM services. D4 is a framing format of 12 frames for analog representation on T1 carrier using DS1 signals. ESF is an extended frame format on T1 carrier using DS1 signals in which 24 frames are used to convey signaling for the channels. • Signaling Mode—Enter “common-than” or “robbed-bit.” This mode must match the method used on the other end of the link. For voice tie trunks, enter “robbed-bit” and “common-than” for alternate voice data (avd) trunks. Enter “robbed-bit” for the three types of MEGACOM services. Robbed-Bit Signaling is a per-channel signaling technique for transmitting signaling bits within each band on each of the 24 channels in a DS1 facility. The least significant bit in every sixth transmitted information frame is “robbed” and replaced by a signaling bit. • DM1-BOS—Enter “y” to activate the DMI BOS mode when the signaling mode is common-channel and a TN722B circuit pack has been installed. When “n” is entered, indicates the DS1 will provide the AT&T proprietary format;’ “y” indicates the DS1 /DM1 interface will provide the DMI format. Enter “n” for the three types of MEGACOM services. DM1/BOS provides a 24th channel signaling scheme using a DS1 facility which uses 23 message channels and 1 signaling channel (24th). DM1/BOS has greater capacity (ability to carry 64 kbps channels) than the 24th channel Robbed-Bit Signaling scheme. • Slip Detection—Enter “y” to enable the slip-rate status of this circuit pack to be used by maintenance software to determine whether an excessive frame slip rate exists. Enter “n” when DMI is used or when testing is not required. Enter “y” for the three types of MEGACOM services. Note: Those DS1/T1 facilities that are used to provide the primary and secondary synchronization reference should be administered for slip detection “y.” Typically, those other DS1/T1 spans that are used for data applications and which are deemed very important should also be administered for slip detection. This excludes all T1 -spans connecting channel banks, unless the channel bank is externally time. Normally, those DS1/T1 spans that are used exclusively for voice and which are not designed as the primary or secondary synchronization source should be administered for slip detection ‘{y. ” Refer to the 6-87 CHAPTER 6. SYSTEM FORMS network synchronization diagram in order to determine which option to choose. The digital switch maintains a slip count record for each DS1 interface. The slip count is used to determine if the T1-span is experiencing errors and, if so, the severity of the errors (type alarm). Option “y” enables switching between the primary, secondary, or internal high-accuracy clock. Note: If as many as 50 percent of those spans that are administered for slip detection are experiencing slips (with respect to the primary), then a decision is made to switch to the secondary. • Remote Loop-Around Test—Enter “y” to allow testing or “n” to deny testing. This test is not possible unless the DSI is connected to appropriate equipment such as a DSX-1 cross-connect or a DMI interface. The response should be “n” unless the testing is extremely important. Enter “n” for the three types of MEGACOM services. Enter “y” if a CSU is connected. Page 1 of 1 DS1 CIRCUIT PACK Name: Location: — Line Compensation : 1 Framing Mode: — esf Zero Code Suppress ion: zcs Signaling Mode: common-chan DMI-BOS? n MAINTENANCE PARAMETERS Slip Detection? n 6-88 Remote Loop-Around Test? n Feature Access Codes Feature Access Codes Purpose This form is used to assign System 75 feature access codes that, when dialed, will activate or cancel certain System 75 features. Instructions Make assignments as required for the following fields: • In each field that ends with Access Code—Enter the digits that must be pressed to access that feature. The Emergency Access To Attendant Access Code cannot be used if the customer did not purchase this feature. The access codes assigned to the Housekeeping Status (Client Room) and Housekeeping Status (Station) are assigned to reflect the customer requirements. These codes are transmitted to the Call Management System (CMS) for processing. • Transfer Into AUDIX—Enter the digits that must be pressed to access AUDIX. • In each field that ends with Activation—Enter the digits required to activate the feature. • In each field that ends with Deactivation— Enter the digits required to cancel or deactivate a feature. • Leave Word Calling Message Retrieval Lock— Enter the digits that must be pressed to lock the display module on the voice terminal. (Users cannot retrieve Leave Word Calling Messages on a “locked” module.) The “Lock Messages” field on the voice terminal form must also be enabled. • Leave Word Calling Message Retrieval Unlock—Enter the digits that must be pressed to unlock the display module. (A security code must also be entered to complete the unlocking.) This field must be set to “n” if “y” is entered in the previous field. • Leave Word Calling Send A Message—Enter the digits that must be pressed to send a message. • Leave Word Calling Cancel A Message— Enter the digits that must be pressed to cancel a message. The next seven fields apply to the Automatic Call Distribution (ACD) feature. These fields cannot be used if the customer did not purchase the ACD feature. • After Call Work Access Code—Enter the digits the agent must press when the agent will be performing work related ACD activities. 6-89 CHAPTER 6. SYSTEM FORMS Assist Access Code—Enter the digit the agent must press to request assistance from the split supervisor. Auto-in Access Code—Enter the digits the agent must press to become available to receive ACD calls. Aux Work Access Code—Enter the digits the agent must press when the agent will be performing non-ACD activities. Login Access Code— Enter the digits the agent must enter to gain access to the ACD functions. This is a systemwide digit for all ACD agents. Logout Access Code— Enter the logout code the agent must enter to exit ACD. This is a systemwide logout code for all ACD agents. Manual-In Access Code—Enter the digits the agent must press to receive new ACD calls upon the completion of an ACD call. The next fields apply to the Hospitality features. These fields cannot be used if the customer did not purchase the Hospitality package. • Automatic Wakeup Call Access Code— Enter the access code the user must dial to schedule or cancel their wakeup call. • Housekeeping Status (Client Room) Access Code—Enter the access code the housekeeper dials from the client’s room to provide room status. There are six codes. • Housekeeping Status (Station) Access Code—Enter the access code the housekeeper must dial to provide room status. This access code must be dialed from designated voice terminals. There are four codes. 6-90 • Verify Wakeup Announcement Access Code— Enter the access code the user can dial to verify their wakeup announcement. • Voice Do Not Disturb Access Code—Enter the access code the user must dial to enter or cancel a do not disturb request without using a display—through the use of voice prompting. Feature Access Codes Implementation Note: The Emergency Access To Attendant Acess Code field appears on this form when the customer has purchased the optional Emergency Access to the Attendant feature. The feature access code assigned to the CAS Remote Hold/Answer Hold-Unhold Access Code field should be the same access code for all System 75sin a CAS arrangement. 6-91 CHAPTER 6. SYSTEM FORMS 6-92 Feature Access Codes Page 3 of 4 FEATURE ACCESS CODE (FAC) Automatic Call Distribution Features After Call Work Access Code: — Assist Access Code: — Auto-In Access Code: — Aux Work Access Code: — Login Access Code: — Logout Access Code: — Manual-In Access Code: — Implementation Note: The ACD split group features appear on this form when the customer has purchased the optional ACD features. 6-93 CHAPTER 6. SYSTEM FORMS Page 4 of 4 FEATURE ACCESS CODE (FAC) Hospitality Features Automatic Wakeup Call Access Code: Housekeeping Status (Client Room) Access Code: Housekeeping Status (Client Room) Access Code: Housekeeping Status (Client Room) Access Code: Housekeeping Status (Client Room) Access Code: Housekeeping Status (Client Room) Access Code: Housekeeping Status (Client Room) Access Code: Housekeeping Status (Station) Access Code: Housekeeping Status (Station) Access Code: Housekeeping Status (Station) Access Code: Housekeeping Status (Station) Access Code: Verify Wakeup Announcement Access Code: Voice Do Not Disturb Access Code: Implementation Note: This page appears when the customer has purchased the Hospitality features option. 6-94 Feature Module Feature Module Purpose This form must be filled out if “y” was entered on the “F401A Feature Module” field for the 7405D Voice Terminal. When this form is completed, attach it to the Voice Terminal Form. Instructions Make assignments as required for the following fields: • Using Table 6-N, choose the features desired for the Feature Module, • In each field labeled FEATURE MODULE BUTTON ASSIGNMENTS 1 through 24, enter the feature/function name you selected in above. See Figure 6-10 for the Feature Module button assignment. • Apply the punch-out button label(s) supplied with the module. 6-95 CHAPTER 6. SYSTEM FORMS Page 2 of y STATION FEATURE MODULE BUTTON ASSIGNMENTS 1: 13: 2: 14: 3: 15: 4: 16: 5: 17: 6: 18: 7: 19: 8: 20: 9: 21: 10: 22: 11: 23: 12: 24: 6-96 FEATURE MODULE *N = any number of buttons on the module can be assigned to this featuer or function. (See Notes at end of table.) 9-97 CHAPTER 6. SYSTEM FORMS *N= any number of buttons on the module can be assigned to this featuer or function. (See Notes at end of table.) 6-98 FEAUTURE MODULE *N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-99 CHAPTER 6. SYSTEM FORMS *N = any number of buttons on the module can be assisgned to this featuer or function. (See Notes at end of table.) 6-100 FEATURE MODULE (See Notes on next page.) *N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-101 CHAPTER 6. SYSTEM FORMS † The use of service observing featuers may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. *N = any number of buttons on the module can be assigned to this feature or function. (See Notes on next page.) 6-102 Feature Module Table 6-N. Feature Module Button Assignments (Contd) Notes: 1. List: DC: List number 1 to 3 where the destination number is stored. Dial code of destination number, O to 60 on the list. 2. Grp: The split group number for ACD (1 to 32). 3. TAC/ Ext: Trunk or extension number of voice terminal to be monitored. 4. Grp: Dial icom group number (1 to 32). This extension and destination extension number must both be in the same group. 5. Grp: Dial icom group number (1 to 32). 6. Ext: Extension number of principal. 7. Link: A Link number (1 to 4). 8. Ext: The destination extension. 9. Grp: A hunt group number (1 to 32). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: A trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Grp: Central Office line group numbers (1 to 40). 12. Ext: Extension number of hunt group. 13. Grp: Terminating extension group number (1 to 32). 14. Type: A “c” for coverage answer group, “h” for a uniform call distribution or direct department calling group. Grp: The number of the group (1 to 100 for “c”, 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 6-103 CHAPTER 6. SYSTEM FORMS Figure 6-10. 6-104 Model 7405D Voice Terminal With Optional Feature Module and Administrable Button Assignment Feature Related System Parameters Feature Related System Parameters Purpose This form is used to implement the system parameters associated with the System 75. Instructions Make assignments as required for the following fields: • Trunk-to-Trunk Transfer—Enter ‘‘ y” (yes) to enable trunk-to-trunk transfer. This allows voice terminal users to set up trunk-to-trunk transfer, go on-hook without disconnecting the call, and forward calls to a remote location. Enter “n” (no) if this option is not desired. • Coverage—Don’t Answer Interval for Subsequent Redirection (rings)—Enter the desired number of rings from 1 to 99. This is the number of times a voice terminal in a Call Coverage path will ring before the call is routed to the next coverage point. A typical (recommended) interval is 2 to 3 rings. • Coverage—Caller Response Interval (seconds)—Enter a number in seconds from O to 10. This is the time the caller will have before the call redirects to the next coverage point. The calling party can either “hang up, ” use Leave Word Calling, or press the Go to Cover button during this time interval. • Keep Held SBA At Coverage Point—Enter “y” which controls the keeping or dropping of simulated bridged appearance on hold at the coverage point when the principal enters the call. If the bridged appearance is kept, the covering user may then enter the call along with the principal and the calling party. • Automatic Callback—No Answer Timeout Interval (rings)—enter the desired number of rings from 2 to 9. This is the number of times the callback call rings before the callback call is canceled. • Call Park Timeout Interval (minutes)—Enter the desired number (in minutes) from 1 to 90 that a call can remain parked before it is canceled. • Off-Premises Tone Detect Timeout Interval (seconds)—Enter the number of seconds (5 to 25) that a call progress tone receiver (CPTR) will search for a tone from off-premises during outpulsing. Once the time-out interval occurs, any additional call progress tones will not be recorded. • AAR/ARS Dial Tone Required—Enter “y” to indicate if a second dial tone is required after the feature access code; otherwise, enter “n. ” A second dial tone provides positive feedback to the user that additional dialing can occur. • Music On Hold Port-Enter the port number that will provide Music-on-Hold access. This requires a port on a TN763 Auxiliary Trunk circuit pack. Enter a carrier letter (A to E) from slot numbers (01-18) and a circuit number (01-24). For System 75 XE and V3, enter a slot number from 01-18. 6-105 CHAPTER 6. SYSTEM FORMS • Music (or Silence) On Trunk Transferred Calls—Allows a transferred call to receive silence if the Music-on-Hold is not installed or to receive music if it is installed. Allowable entries are “all,” “ call-wait, ” or “no.” If all is entered, all transferred trunk calls will receive music or silence. If call-wait is entered, transferred trunk calls to busy analog voice terminals with call waiting will receive music or silence. If “n” is entered, all transferred calls will receive ringback or busy tone. • DID Tie Intercept Treatment— Enter a recorded announcement extension number or 0 for attendant to be used for intercept for invalid Direct Inward Dialing and/or trunk calls. • AP Connected—Enter “y” if an Applications Processor is connected to the system; otherwise, enter “n. ” • ACA Enabled—Enter “y” to enable the Automatic Circuit Assurance otherwise, enter “n. ” If “y” is entered, complete the next five fields. (ACA); • ACA Referral Calls—Enter “local,” “primary,” or “remote” to indicate where ACA referral calls will be generated. (This field is used only when ACA Enabled is answered “y.”) Remote referral calls are generated at another switch in a DCS network. Local referral calls are generated on and for the local switch. Primary referral calls are generated on the local switch for remote switches as well as the local switch. • ACA Remote PBX Identification—Enter a number between 1 and 63 to identify the switch in a DCS network that makes the referral call. This field only appears if “remote” is entered in “ACA Referral Calls. ” • ACA Referral Destination—Enter the extension on the local switch that receives the ACA referral call, or enter O for attendant. This field only appears if local or primary is entered in “ACA Referral Calls. ” • ACA Short Holding Time Originating Extension and ACA Long Holding Time Originating Extension— Enter an extension number not assigned to a physical device in each field. Do not use the same extension number for both fields. The specified extensions are automatically assigned by the system when the form is submitted. These fields only appear if local or primary is entered in “ACA Referral Calls. ” The extension number assigned to ACA Short Holding Time originates ACA referral calls for short holding time warnings. The extension number assigned to ACA Long Holding Time originates ACA referral calls for long holding time warnings. LEAVE WORD CALLING PARAMETERS • 6-106 Max. Number of Messages Per Station (doesn’t apply when AP is in service)— Enter the maximum number of Leave Word Calling Messages (O to 125) that can be left for a voice terminal. Feature Related System Parameters • Stations with System-wide Retrieval Permission (enter extension) —Enter up to 10 voice terminal extension numbers that can retrieve Leave Word Calling Messages for all other voice terminals. A single O (zero) entry gives retrieval permission to all attendants. SMDR PARAMETERS An ineffective call attempt is a call originating at a station on the System 75 that is blocked due to an authorization feature or unavailability of outgoing trunks. • Output Device(V3)—Enter nap” for the Application Processor, “94a/lsu” for the 94A local storage unit, “printer” for a printer, “teleseer” for a TELESEER® Station Message Detail Recorder (SMDR) unit, or “59-char” for upgrade from V2 to V3 only. This is the output device that receives the SMDR data from the System 75. The output device chosen (except the AP) must have an extension number assigned in the next field. • Output Device Ext.(V3)—Enter the data extension number of the MPDM or the Modular Trunk Data Module assigned to a 94A local storage unit, printer, or TELESEER SMDR unit. For System 75 XE, enter “eia” or “59-char.” Enter eia if SMDR is connected to the DCE connector (EIA part) on the cabinet. • Printer Width—Enter “80” for an 80-column printer output or “132” for a 132-column printer output. This field must be filled out if “printer” was entered for the output device. • EIA Device Baud Rate (System 75 XE)—Enter the speed the SMDR will operate. This field must be completed if “eia” was entered in the “Output Device Ext. ” field. Allowable entries are 300, 1200, 2400, 4800, or 9600. This must be completed if SMDR is connected to the DCE connector (EIA port) on the cabinet. • Record Outgoing Calls Only— Enter “y” to record SMDR information on outgoing calls only; otherwise, enter “n.” • SMDR Account Code Length— Enter the desired length of the account codes (1 to 15), if used. All account codes must be the same length. • Enable Disconnect Information In Place of FRL—enter “y” to allow disconnect data to be printed instead of an FRL field data on the SMDR report; otherwise, enter “n”. Entering “n” enables the FRL field data to be recorded on the SMDR report. • Forced Entry of Account Codes for 0/1 Toll Calls—Enter “y” or “n” to indicate whether or not an account code will be required when making a toll call. A toll call is defined as any outgoing call with a “O” or a “1” in either of the first two positions of the dialed number, except service calls (911 or 411), directory assistance calls, and 800 Service Calls. This will not necessarily be all chargeable calls and it may even include some non-chargeable calls. If there are overlapping area codes and office codes, then only the first digit will be used to identify a toll call. Do not complete this field if the customer did not purchase the Forced Entry Of Account Codes Entry feature. 6-107 CHAPTER 6. SYSTEM FORMS • Suppress SMDR for Ineffective Call Attempts— Enter “y” if you do not want to record unsuccessful call attempts; otherwise, enter “n. ” An ineffective call attempt is a call originating at the station on the System 75 that is blocked due to insufficient FRL, Authorization Code feature, or no available outgoing trunks. • Calls to Hunt Group-Record—Allows SMDR to record calls made to a hunt-group or member of a hunt group. Allowable entries are “group ext” for the hunt group or “member-ext” for member of a hunt group. • Emergency Access Queue Length—Enter the number of calls from 1 to 50 that can go in the emergency queue. • Time Before Off-Hook Alert-Enter the time in seconds a voice terminal with an offhook alert class of service can remain off-hook before an emergency call for the voice terminal is sent to the attendant. Allowable entries are 10 to 3000 seconds. • Redirection Extension on Full Emergency Access Queue—Enter the extension number where emergency queue overflow will redirect. • Service Observing Warning Tone (see Note)—Enter “y” to assign a warning tone to voice terminal users who will be monitored by the Service Observing feature. Enter “n” if this feature is not desired. Note: The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. • ACD Log-in Identification Length— Enter the number of digits from O to 9 that must be dialed in order to access Automatic Call Distribution (ACD). • Controlled Outward Restriction Intercept Treatment—Enter the type of intercept treatment the caller receives when the call is outward restricted. Allowable entries are: “announcement,” “attendant,” “extension, ” or “tone. ” If announcement is entered, the extension number for the announcement must be entered in the field beside announcement. If extension is entered, an extension number must be entered in the field beside extension. • Controlled Termination Restriction (Do Not Disturb)—Enter the type of intercept treatment the caller receives when the call is placed to a termination restricted voice terminal. Allowable entries are: “announcement,” “attendant,” “extension,” or “tone.” If announcement is entered, the extension number for the announcement must be entered in the field beside announcement (see Recorded Announcement form). If extension is entered, an extension number must be entered in the field beside extension. This extension number is assigned to the termination restricted voice terminal. •Controlled Station-to-Station Restriction— Enter the type of intercept treatment the caller receives when the call is placed to a restricted voice terminal. Allowable entries are: “announcement,” “attendant,” “extension, ” or “tone.” If announcement 6-108 Feature Related System Parameters is entered, the extension number for the announcement must be entered in the field beside announcement. If extension is entered, an extension number must be entered in the field beside extension. This extension number is assigned to the restricted station. • Authorization Codes Enabled—Enter “y” which allows the customer to enable the Authorization Codes feature on a systemwide basis. This field cannot be enabled if the customer did not purchase the Authorization Codes feature. • Authorization Code Length—Enter a number from 4 to 7 that defines the number of digits (length) in the authorization code field. This field must be completed if the Authorization Codes Enabled field is enabled. This is the number of digits that must be assigned to the authorization code (AC) field on the authorization code form. • Authorization Code Cancellation Symbol— Enter cancellation symbol the caller must enter to cancel the 10-second delay before entering the authorization code. The cancellation code # must be entered if the main and tandem switches are both System 75s. The cancellation code 1 must be entered if a System 85 or DIMENSION® PBX switch is part of the complex/network. • Attendant Time Out Flag—Enter “y” if the caller will be routed to the attendant if the caller does not dial an authorization code within 10 seconds or dials an invalid authorization code. If this field is not enabled the caller will receive the intercept tone. This flag affects only remote users that are dialing remote access calls or calls coming over incoming trunks requiring an authorization code. 6-109 CHAPTER 6. SYSTEM FORMS Implementation Note: This form depicts ACA disabled. 6-110 Feature Related System Parameters Implementation Note: This form depicts ACA enabled and Referral Calls: local. 6-111 CHAPTER 6. SYSTEM FORMS Implementation Note: This form depicts ACA enabled and Referral Cails: remote. 6-112 Feature Related System Parameters Implementation Note: Page 2 is identical for all versions of this form (V3). 6-113 CHAPTER 6. SYSTEM FORMS Implementation Note: Page 2 is identical for all versions of this form (XEV3). 6-114 Feature Related System Parameters Implementation Note: Page 3 is identical for all versions of this form. 6-115 CHAPTER 6. SYSTEM FORMS Hop Channel Assignments Purpose This form is used to assign up to 64 Hop Channels. Instructions Make assignments as required for the following fields: • Link—(two fields) Enter an interface link number between 1 and 4 in each field. • Chan—(two fields) Enter a number between 1 and 64 in each field. • Priority-Enter “h” or “1” to indicate whether the hop channel is high or low priority. Priorities should be assigned based on the operational speed of the links and the number of hops in the network channel. Note: Observe the following when assigning hop channels: — The Link/Chan pair must not be assigned to a local processor channel on the Processor Channel Assignments form. — All five fields associated with a hop channel must be completed or left blank. — For tandem switches, ensure that the interface link channel numbers match between the tandem and far-end switch. See example below. 6-116 Hop Channel Assignments 6-117 CHAPTER 6. SYSTEM FORMS 6-118 Hospitality-Related System Parameters Hospitality-Related System Parameters Purpose This form is used to implement the system parameters associated with the hospitality features. Instructions Make assignments as required for the following fields: • PMS—Enter “y” (yes) if Property Management System (PMS) is used; otherwise, enter “n” (no). • Message Waiting Configuration— Indicates if message waiting notification is active. If active, the System 75 and the PMS exchange message waiting information. Allowable entries are inactive, act-nopms, or act-pros; act-nopms indicates message waiting is activated but no waiting message information is being transmitted between PMS and the System 75; act-pros indicates message waiting is activated and transmitting information between the PMS and the System 75. • Controlled Restrictions Configuration— Indicates if controlled restriction is active on the system. If active, the System 75 and the PMS exchange controlled restriction information. Allowable entries are inactive, act-nopms, or act-pros. • Housekeeper Information Configuration— Indicates if housekeeper information is active for the system. If active, the System 75 and PMS exchange housekeeper information. Allowable entries are inactive, act-nopms, or act-pros. • Number of Housekeeper ID Digits— Enter the number of digits from O to 6 the housekeeper must dial for identification. • Extension of PMS Log Printer— Enter the data extension number of the PDM data module that is connected to the PMS/Log printer. • Extension of Journal/Schedule Printer— Enter a valid data extension number assigned to the Journal/Log printer. This extension number is dialed by the system so it can send log information to the printer. • Extension of PMS—Enter the data extension number the System 75 must dial to access PMS. • Seconds Before PMS Link Idle Timeout—Enter the idle time in seconds (5 to 20) the System 75 must wait for a signal before it disconnects from the PMS transmission link. • Milliseconds Before PMS Link Acknowledgement Timeout—Enter the time in milliseconds (100 to 1000) the System 75 waits for an acknowledgement from the PMS indicating it correctly received a message. 6-119 CHAPTER 6. SYSTEM FORMS • PMS Link Maximum Retransmissions—Enter the number of times (1 to 5) the System 75 will retransmit a message to the PMS. • PMS Link Maximum Retransmission Request— Enter the number of times (1 to 5) the System 75 will request the PMS to retransmit a message. • Time of Scheduled Wakeup Activity Report-Enter the time the Wakeup Activity Report will be printed. This report summarizes the wakeup activity for each extension that had wakeup activity for the past 24 hours. Enter the time hh[:mm][a/pm] where hh=hour, mm=minute, a/pm=am or pm. • Time of Scheduled Wakeup Summary Report-Enter the time the Wakeup Summary Report will be printed. This report gives an hour-by-hour summary of the number of scheduled wakeup calls and a list of extensions to which wakeup calls were attempted but did not complete during the hour. Enter the time hh[:mm][a/pm] where hh=hour, mm=minute, a/pm=am or pm. • Time of Scheduled Emergency Access Activity Report-Enter the time the Emergency Access Activity Report will be printed. Enter the time hh[:mm][a/pm] where hh=hour, mm=minute, a/pm=am or pm. • Announcement Type— Enter the type of automatic wakeup announcement the hotel guest will receive. Allowable entries are: external, music-on-hold, silence, or voicesynthesis. If voice-synthesis is entered, complete the Announcement Ports field. if external is entered, complete the Auxiliary Board for Announcement field. • Announcement Ports-Enter two 5-character port numbers. The port numbers are assigned to two different ports (01 or 02) on the Voice Synthesizer circuit pack. Each port has a different wakeup call announcement. For System 75 XE, assign a slot number from 01 to 18. • Auxiliary Board For Announcement— Enter a 3-character board number. This field requests the circuit pack address that connects to the external announcement equipment. For System 75 XE, assign a slot number from 01 to 18. • Length of Time To Remain Connected To Announcement—Enter the length of time in seconds (O to 300) the hotel guest will receive a wakeup call announcement. • Routing Extension To Receive Failed Wakeup LWC Messages—enter the extension number or O (attendant) where unsuccessful wakeup LWC messages will be stored. • Routing Extension On Unavailable Voice Synthesis—Enter the extension number or O (attendant) a wakeup call will go to if the two wakeup announcements on the Voice Synthesizer circuit pack are not available. 6-120 Hospitality-Related System Parameters 6-121 CHAPTER 6. SYSTEM FORMS 6-122 Hospitality-Related System Parameters Page 2 of 2 HOSPITALITY Time of Scheduled Wakeup Activity Report: Time of Scheduled Wakeup Summary Report: Time of Scheduled Emergency Access Activity Report: Announcement Type: voice-synthesis Announcement Ports: Length of Time To Remain Connected To Announcement: Extension To Receive Failed Wakeup LWC Messages: Routing Extension On Unavailable Voice Synthesis: Implementation Note: This form depicts Announcement Type as voice-synthesis. The Announcement Ports field must be completed if voice-synthesis is entered as the Announcement Type. 6-123 CHAPTER 6. SYSTEM FORMS Page 2 of 2 HOSPITALITY-RELATED SYSTEM PARAMETERS Time of Scheduled Wakeup Activity Report: Time of Scheduled Wakeup Summary Report: Time of Scheduled Emergency Access Activity Report: Announcement Type: external Auxiliary Board For Announcement: Length of Time To Remain Connected To Announcement: Extension To Receive Failed Wakeup LWC Messages: Routing Extension On Unavailable Voice Synthesis: Implementation Note: This form depicts Announcement Type as external. The Auxiliary Board For Announcement field must be completed if external is entered as the Announcement Type. 6-124 Hunt Groups Hunt Groups Purpose Hunting checks for the busy or idle status of extension numbers in the hunt group. Uniform Call Distribution (UCD) selects the “most idle” extension. Direct Department Calling (DDC) selects the first available extension (in the administered sequence). This form is used to create Hunt Groups which are identified by a Hunt Group number from 1 to 32. Users assigned to a Hunt Group are identified by their extension number. Up to 100 users can be assigned to a Hunt Group. Up to five hunt groups can be assigned for the Hospitality Parameter Reduction feature. Several different hunt group forms can be used to implement a hunt group and its associated features such as Automatic Call Distribution (ACD) and hunt group queuing. Look at the various hunt group forms and choose the forms that can be used to implement your hunt group requirements. Once the forms have been chosen, review the instructions below and use the instructions for the fields that appear on the forms. The instructions listed below describe ail the fields that can be used; however, some of the fields may not appear on the forms you selected. The Implementation Note at the bottom of some of the screen forms shows the fields that can be used when the ACD, Queue, and Call Management System (CMS) parameters are assigned using different combinations of y (yes) and n (no). Instructions Make assignments as required for the following fields: • Group Number—Enter a hunt group number from 1 through 32. Enter a number from 1 through 5 for the Hospitality Parameter Reduction feature. For the Hospitality Parameter Reduction feature, enter a hunt group number from 1 through 5. • Group Extension—Enter an unused extension number assigned to the hunt group. • Group Type—Enter the type of hunt group: ucd or ddc. Enter ucd if AUDIX is used. • Group Name—Enter a 15-character string that uniquely identifies the group, for example, “parts dept., ” “purchasing,” or “sales dept.” • Coverage Path—Enter a coverage path number from 1 through 400. This assigns a coverage path for the Hunt Group. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 through 5. • COR—Enter the class of restriction (COR) number from O through 63 that reflects the desired customer restriction for the Hunt Group. • Security Code—Enter a 4-digit security code. This is the password for the AP Demand Print feature. 6-125 CHAPTER 6. SYSTEM FORMS • Message Center—Enter the type of message center the hunt group belongs to. Allowable entries are “ap” (Applications Processor), “rem-audix” (DCS feature allowing AUDIX to be located on another switch), or “audix” (for AUDIX located on this switch) or “none”. Entering “none” indicates the hunt group does not serve as a message center hunt group. Only one hunt group in the system can be assigned to ap, audix, or rem-audix. This field applies to the switch where the AUDIX is located. Enter “none” for a remote AUDIX hunt group. • ACD—Enter “y” if the hunt group will function as an ACD split. Do not complete this field if the ACD option was not purchased by the customer. Enter “n” if this feature is not desired although ACD was purchased as an optional feature. When the hunt group is assigned as an ACD split, the hunt group members will serve as ACD agents. The agents in this split are allowed to log in and receive ACD split calls. If AUDIX is used, enter “y” to have the ACD CMS provide AUDIX traffic measurement. If this is an AUDIX hunt group supporting the AUDIX in a DCS feature, enter “n” if this is a remote switch (AUDIX not connected to this switch). • Queue—Enter “y” if the hunt group will be served by a queue; otherwise, enter “n” (no). If “y” is entered for the Queue the following , seven fields can also be completed. — Queue Length — Calls Warning Threshold — Calls Warning Port — Time Warning Threshold — Time Warning Port — First Announcement Extension — First Announcement Delay (sec) • Night Service Destination— Enter the destination where calls to the ACD split will go when in the night service mode. Allowable entries are assigned extension number, 0 (attendant), or leave blank. • AUDIX Extension—Enter host switch (where the AUDIX is located) AUDIX extension number. This is the number the remote AUDIX users will dial to access the hunt group. • Queue Length— Enter the maximum number of calls (1 to 100) that can be assigned to the queue. • Calls Warning Threshold—Enter the number of calls (1 to 100) that can be queued before the system flashes the queue status buttons and the optional Auxiliary Warning lamp assigned to the split. This number must be less than or equal to the queue length. This field must not be left blank if the Calls Warning Port is assigned. (Refer to Port Assignment Record.) 6-126 Hunt Groups • Calls Warning Port-Enter the port number assigned to the optional Auxiliary Queue Warning lamp which flashes when the number has exceeded the queue warning threshold assigned in the Calls Warning Threshold field. This port is assigned to a TN742 Analog Line circuit pack. • Time Warning Threshold —Enter the time in seconds from O to 999 a call can remain in the queue before the system flashes the queue status buttons and the optional Auxiliary Queue Warning Lamp assigned to this split. • Time Warning Port— Enter the port number assigned to the optional Auxiliary Queue Warning lamp which flashes when the time entered in the Time Warning Threshold field has been reached by a call. This port is assigned to a TN742 Analog Line circuit pack. • First Announcement Extension—Enter a recorded announcement extension number or leave blank. This is the announcement the caller will receive after being in the queue for the specified time interval in the First Announcement Delay. If the call hasn’t been answered after the announcement, the caller will hear music if Musicon-Hold is provided or silence for as long as it remains in the queue. Blank indicates there will be no announcement. This number can also be assigned on the Recorded Announcement form for AUDIX. • First Announcement Delay (see)—Enter the number in seconds from O to 99 to indicate how long a call can remain in queue before an announcement is given. After a call has been in queue for the set time, it will be connected to a recorded announcement. The call retains its place in the queue while listening to the recorded announcement. If the call hasn’t been answered after the announcement, the caller will hear music if Music-on-Hold is provided or silence for as long as it remains in the queue. The next three fields apply if ACD was purchased by the customer. • Measured By Mis—Enter “y” to indicate if the change of state messages for split parameters will be sent to Call Management System (CMS) for measurements. Enter “n” if this feature is not desired. • Supervisor Extension—Enter the extension number of the supervisor the ACD agents can dial to request assistance. • Priority On lntraflow—Enter “y” so the calls intraflowing from the split to a covering split is given priority over other calls waiting in the covering split’s queue. The next four fields apply if the Queue and ACD fields are answered as yes. • Inflow Threshold—Enter the number of seconds from O to 999 a call can remain in the queue before no more calls will be accepted by the queue. • Second Announcement Extension—Enter the extension number assigned to a recorded announcement. 6-127 CHAPTER 6. SYSTEM FORMS • Second Announcement Delay (sec)—Enter the time in seconds from 1 to 99 before the call in the queue receives the second recorded announcement. • Second Announcement Recurring —Enter “y” to repeat the second announcement; otherwise, enter “n. ” These last two fields apply to all versions of the form: • Ext—Enter the extension number assigned for each member in the Hunt Group. • Name—make no entry. The the name is automatically assigned to each hunt group member when the system is administered. Page 1 of 5 HUNT GROUP Group Number: _____ Group Name: Security Code: ______ Queue? n Group Extension: _____ Coverage Path: _____ Message Center: none Night Service Destination: _____ Implementation Note: This form shows the Queue and ACD fields set to no. 6-128 Group Type: ucd COR : 1— ACD? n Hunt Groups Page 1 of 5 HUNT GROUP Group Extension: ____ Group Number: — Coverage Path: ____ Group Name: Message Center: n o n e Security Code: _____ Queue? y Group Type: ucd COR: 1— ACD? n Night Service Destination: _____ AUDIX Extension: _____ Queue Length: 1— Calls Warning Threshold: — Time Warning Threshold: — First Announcement Extension: Calls Warning Port: Time Warning Port: ______ First Announcement Delay (sec): _____ Implementation Note: This form shows the Queue field set to yes and the ACD field set to no. 6-129 CHAPTER 6. SYSTEM FORMS Page 1 of 5 HUNT GROUP Group Extension: _______ Group Number: ______ COR: 1— Coverage Path: _______ Group Name: ACD? — y Message Center: none Security Code: _____ Queue? n Group Type: ucd Night Service Destination: _______ Measured By MIS? y Supervisor Extension: priority On Intraflow? y First Ann. Ext. (sec): _______ Implementation Note: This form shows the Queue field set to no and the ACD and Measured By MIS fields set to yes. 6-130 Hunt Groups Page 1 of 5 HUNT GROUP Group Number: — Group Extension: ________ Group Type: u c d COR: 1 Coverage Path: — Group Name: ACD? y Message Center: none Security Code: ________ Night Service Destination: _____ Queue? y Measured By MIS? y Priority On Intraflow? y Supervisor Extension: Inflow Threshold(sec): — Queue Length: l Calls Warning Threshold: _____ Time Warning Threshold: _____ Calls Warning Port: Time Warning Port: _____ First Ann. Ext. (Sec): _____ First Announcement Delay (sec): _____ Second Announcement Extension: Second Announcement Delay (sec): _____ Second Announcement Recurring: n Implementation Note: This form shows the Queue, ACD, and Measured By MIS fields set to yes. 6-131 CHAPTER 6. SYSTEM FORMS Page 2 of 5 HUNT GROUP Group N u m b e r .: Group Extension: Group Type: ucd — Group Member Assignments Ext 1: ___ Name Ext 14: ___ 15: ___ 2: ___ 16: ___ 3: ___ 17: ___ 4: ___ 5: ___ 6: ___ 18: ___ 19: ___ 20: ___ 7: ___ 21: ___ 8: ___ 22: ___ 9: ___ 10: ___ 11: ___ 23: ___ 24: ___ 25: ___ 12: ___ 13: __ 26: ___ Name HUNT GROUPS 6 - 1 3 3 CHAPTER 6. 6-134 SYSTEM FORMS HUNT GROUPS 6 - 1 3 5 CHAPTER 6. SYSTEM FORMS Intercom Groups Purpose Whether Automatic or Dial Intercom is available to the voice terminal user depends on button assignments. Therefore, members of the group may have Dial Intercom, Automatic Intercom, both, or neither with respect to placing an Intercom call. Single-line voice terminals, if a member of the group, can receive an Intercom call, but cannot place an Intercom call. This form is used to specify the group members, not the type of Intercom. Up to 32 Dial Intercom groups can be assigned. A group can have up to 32 members. The total number of Intercom group members allowed in the system is 128. Instructions Make assignments as required for the following fields: • Group Number—Enter a number from 1 through 32 to identify the group. • Length of Dial Code—Enter 1 or 2. This is the number of digits that must be dialed to access someone in the group. Enter 1 if group members are less than ten or 2 if group members are ten or more. • Ext—Enter the extension number of each member of the group. • DC—Enter a 1- or 2-digit code. The number of digits entered depends on the number assigned in the “Length of Dial Code” field. The digit 0 (zero) may not be used and this field cannot be left blank. This is the code that must be dialed to access that group member. • Name—Make no entry. The name is automatically assigned when the system is administered. 6-136 Itercom Groups 6-137 CHAPTER 6. 6-138 SYSTEM FORMS Interface Data Module Interface Data Module Purpose Interface data modules are the Processor Data Modules (PDMs) that are integrated into the System 75 synchronous/asynchronous interface ports. They are used for communicating with the Applications Processor (AP), AUDIX, Call Management System (CMS), or Distributed Communications System (DCS). The Interface data module for the System 75 XE provides an additional EIA port that can be used for AUDIX, CMS, or DCS. The Interface is not a physical data modules. They are software assignments in system translations used to set up the interface links for the features listed in the paragraph above. These forms are used to terminate an Interface Link onto the Time Division Multiplex (TDM) bus. Instructions Make assignments as required for the following fields: • Data Extension—Enter the extension number assigned to the data module. A data extension can be a 1- to 5-digit number and must agree with the Dial Plan Record. A different extension number must be assigned for each and interface. This number will automatically be assigned to the Interface Extension field. • Type—Enter “interface” in this field. • Physical Channel—Enter an interface channel circuit number from 01 through 04. This is the number that will be assigned to the interface link. This number is also used on the processor channel assignment and interface links forms. • Name—Enter the name of the user associated with the interface, DCS, AP. The name is optional. • COS—Enter the desired class of service (COS) number from O to 15. • COR—Enter the desired class of restriction (COR) number from O to 63 that will allow or deny access. such as audix, • List1—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number IS also required. Make no entry if used for AP. • Abbreviated Dialing Dial Code (from above list)—Enter a number from O to 999. This is the number that will be dialed in the abbreviated dialing list entered in the previous step. Make no entry if used for AP. • Ext—Make no entry. The extension number is automatically assigned if a dataextension button is administered. This is the extension number of the users who will share the module. 6-139 CHAPTER 6. SYSTEM FORMS • Name—Make no entry. The name is automatically assigned when a data extension button is administered. This is the name assigned to this extension number. 6-140 Interface Links Interface Links Purpose This form is used to identify, describe, and enable Interface Links. A brief description of each field is given below. • Link—Indicates the physical layer interface link number from 1 to 4 [Interface or protocol physical channel number from 01 to 04]. This field is display only. • Enabled—Enter “y” to enable the link. (This link can only be enabled if the corresponding interface data module has been administered.) • Establish Connection—Enter “y” if the system is to be responsible for establishing the connection for the link. Enter “n” if this link is used for remote access or to disable the link. • Interface Extension—Is the data extension number assigned on the interface data module form. This field is a display only field. The system automatically assigns the extension number to this field after the interface data module has been assigned in system translations. number of the Trunk Data • Destination Number—Enter the extension Module/Processor Data Module used to connect the Distributed Communications System (DCS) link to another switch, or the extension number of the Modular Processor Data Modular (MPDM) assigned to the Applications Processor (AP) (V3), MIS, DCS, or AUDIX. For the System 75 XE, enter “eia” for link one only. This is used to specify the PI B connection on the back of the control carrier is being used. The extension number is taken from the Data Module form. If the link is through a DS1 interface and the local System 75 is establishing the connection, the trunk access code (TAC) of the DS1 tie trunk group is used. This field must be left blank if the local System 75 is not involved in establishing any part of the connection. • DTE/DCE—Enter “DTE” (Data Terminal Equipment) or “DCE” (Data Communication Equipment) to define the type of interface. If one endpoint of a link is DTE, then the other must be DCE, and vice versa. Endpoint Switch Links are generally DTE and Tandems are generally DCE. If both endpoints are of the same type, then DTE/DCE assignment is arbitrary. “DTE” should be used for the AP (V3) and AUDIX. • Identification—Enter a 15-character name for the link. This field may be left blank. 6-141 CHAPTER 6. SYSTEM FORMS 6-142 Inter-Exchange Carrier Codes Inter-Exchange Carrier (lXC) Codes Purpose The purpose of having Inter-Exchange Carrier (lXC) codes is to allow identification of the IXC in the Station Message Detail Recording (SMDR) record. Instructions Make assignments as required for the following fields: • IXC Access Number—Enter the digits dialed or inserted by AAR/ARS into the outpulsed digit string to gain access to the inter-exchange carrier. No duplicate access numbers are allowed in the table • IXC Name—Enter O through 15 characters to identify the IXC. This description is for information purposes only. 6-143 CHAPTER 6. SYSTEM FORMS Listed Directory Numbers Purpose This form is used to assign up to eight public listed directory numbers. When one of these numbers is a Direct inward Dialing number, the calling party is routed to the attendant. The attendant display indicates a Listed Directory Number call and the name associated with the dialed extension. Instructions Make assignments as required for the following fields: • Ext—Enter an unassigned valid system extension number. • Name—Enter a name used to identify the Listed Directory Number. Up to 15 characters may be used. • Night Destination—Enter the extension number that will receive calls to these listed numbers when the system is in the Night Service mode. If desired, a Recorded Announcement extension number can be entered in this field. 6-144 Loudspeaker Paging and Code Calling Access Loudspeaker Paging and Code Calling Access Purpose This form is used to implement Loudspeaker Paging and Code Calling Access. The form contains the fields required to assign zone information, such as trunk access codes, for both Loudspeaker Paging and Code Calling Access. The Code Calling Identification Form is used to assign extension numbers to the code calling identification list. Up to 125 different Code Calling identifications (chime signals) can be assigned to assigned or unassigned extension numbers. Instructions Make assignments as required for the following fields: • SMDR—Enter “y” to indicate if you want SMDR data collection on the paging ports and code calling access; otherwise, enter “n.” • Voice Paging Timeout (see)—Enter a value from 10 to 600 (seconds). This is the length of time the user is connected to the paging equipment. After the time has elapsed, the call is disconnected. Analyze the typical messages you expect to broadcast; time them; then add another 4 to 5 seconds. • Code Calling Playing Cycles—Enter a number from 1 to 3 to indicate the number of times the code calling identification will play. Analyze who your code calling users are and whether they are likely to hear the code chime the first time. • Port-Enter one letter and a 4-digit number. Each paging zone requires a port on the TN763 Auxiliary Line circuit pack. (Refer to Port Assignment Record.) If a port is not assigned to a zone, then the SMDR, Voice Paging Time-out, and Code Calling Playing Cycles will be set to the system default values when the system is administered. The next two items refer to the field labeled Voice Paging. • TAC—Enter a 1-, 2-, or 3-digit TAC that corresponds with the Dial Plan Record. One TAC must be assigned for each zone. This is the code you will dial to access the zone (the physical location of the loudspeakers). TAC for the field labeled ALL activates all speakers in the nine zones when that access code is dialed. These codes can be assigned to the attendant consoles. A different TAC must be assigned for each paging zone. • COR—Enter the desired number from O to 63. Each TAC must be assigned a class of restriction (COR) that reflects the desired restriction for Loudspeaker Paging. The next three items refer to the field labeled Code Calling. • TAC—Enter a 1-, 2-, or 3-digit Trunk Access Code that corresponds with the Dial Plan Record. These codes can be assigned to the Direct Trunk Group Selection (DTGS) buttons for direct access to the zone on the attendant consoles. A different 6-145 CHAPTER 6. SYSTEM FORMS TAC must be assigned for each code calling access. • COR—Enter the desired number from O to 63. Each TAC must be assigned a class of restriction (COR) that reflects the desired restriction for Loudspeaker Paging. • 6-146 Location—Enter the location where the loudspeakers are installed, for example, conference room A, warehouse, storeroom. Loudspeaker Paging and Code Calling Access Instructions Make assignments as required for the following field: • Ext—Enter an assigned extension number. The extension number assigned to a code will receive a chime signal associated with that code. Leave this field blank if you do not want to assign a code. 6-147 CHAPTER 6. SYSTEM FORMS 6-148 Modem Pool Group Modem Pool Group Purpose There are two types of conversion resources for Modem Pooling. The first type, an integrated conversion resource, is a circuit board that emulates a Trunk Data Module connected to a 212A-type modem. Two conversion resources are on each board. The second type, a combined conversion resource, is a separate Trunk Data Module/2 and modem administered as a unit. The Trunk Data Module/2 component of the conversion resource connects to a digital port using DCP; the modem connects to an analog port. Instructions: Make assignments as required for the following fields: • Group Number—Is a number from 1 through 5 identifying the group being administered. • Group Type—Enter “integrated” or “combined.” • Receiver Responds to Remote Loop—Enter “y” to allow far end modem to put conversion resource into loop back mode. (This field is enabled only when Group Type equals “integrated.”) • Loss of Carrier Disconnect—Enter “y” to permit conversion resource to disconnect if it detects a dropped carrier. (This field is enabled only when Group Type equals “integrated.”) • Send Space Disconnect—Enter “y” to allow the conversion resource to send 4 seconds of space before disconnecting. (This field is enabled only when Group Type equals “integrated.”) • Receive Space Disconnect—Enter “y” to allow the conversion resource to disconnect after receiving 1.6 seconds of space. (This field is enabled only when Group Type equals “integrated.”) • CF-CB Common—Enter “y” to indicate that the CF and CB leads on the conversion resource are logically connected. (This field is enabled only when Group Type equals “integrated.”) • Modem Name—Enter a 1 to 6 alphanumeric character string to indicate the name of the modem pool. (This field is enabled only when Group Type equals “combined.”) • Hold Time—Enter the number of minutes (1 to 99) that a conversion resource in the group may be held while a call waits in a queue, or reserved after Data Call Preindication. The following fields (Speed, Duplex, and Synchronization) cannot be filled out for the “integrated” pooled modem forms but can be assigned on the “combined” pooled modem form. The integrated conversion resource will automatically adjust its speed and synchronization to the endpoint it is connected to. In synchronous mode, the integrated 6-149 CHAPTER 6. SYSTEM FORMS modem pool can operate at 300 or 1200 baud. In asynchronous mode, it can operate at 300/1200/2400 baud. Full duplex operation is always used. • Speed—Enter the communication speed in bits per second (LOW—0 to 300 blind sampled, 300, 1200, 4800, 9600, or 19200) of the conversion resources in the group. Enter one to three speeds separated by slashes (for example, 300/1200/4800) to indicate a maximum of three running speeds. • Duplex—Enter “full” or “half” to indicate the duplex mode of the conversion resources in the group. • Synchronization—Enter “sync” or “async” to indicate the synchronization mode of the conversion resources in the group. CIRCUIT PACK ASSIGNMENTS are optional on “integrated” conversion resource forms only. • Circuit Pack Location—Enter the carrier and slot number associated with the board location of the conversion resource on the integrated modem pool board. Valid entries consist of three alphanumeric characters where the first character (A-E or a-e) represents the carrier and the second and third characters (01-20) represent a 2-digit slot number. A maximum of 16 board assignments are available. PORT PAIR ASSIGNMENTS are optional on “combined” pooled modem forms only. • 6-150 Analog Digital—Enter the port numbers of the modem—TDM/2 pair in a conversion resource consisting of carrier (A-E or a-e), slot (01-20), and circuit (01-16). Modem Pool Group 6-151 CHAPTER 6. 6-152 SYSTEM FORMS MPDM/MTDM Modular Processor Data Modules/Modular Trunk Data Modules Purpose These forms are used to assign Modular Processor Data Modules (MPDMs) and Modular Trunk Data Modules (MTDMs). The MPDM connects to either an Applications Processor (AP), Station Message Detail Recording (SMDR) output device, an on-premises administration terminal, data terminal, AUDIX, or a local host computer. One form must be filled out for each MPDM installed. The MTDM connects to either a data set or a data service unit associated with a private data line, AUDIX, or the digital data system. One form must be completed for each MTDM installed. System 75 uses two forms for data module administration: one form for MPDMs (700A and 700D) and another form for MTDMs (700B, 700C, and 700 E). The maximum number of digital data endpoints (for example, 510DS, 515s, data modules, or pooled modem ports) is 400. Modular Processor Data Module/Modular Trunk Data Module Forms Instructions These instructions can be used to assign an MPDM and an MTDM. The differences in the fields on the forms are explained in the instructions. Make assignments as required for the following fields: • Data Extension—Contains the extension number assigned to the MPDM or MTDM. A data extension can be a 1- to 5-digit number. Make no entry in this field, it is for display only. The digits assigned must agree with the Dial Plan Record. If this module is used to connect an AP or AUDIX, for example, the extension number is also used as the Interface Links form. Enter “palm” for AP. • Type—Enter pdm (for a Modular Processor Data Module) or tdm (for a Modular Trunk Data Module). • Port-Enter a one letter and 4-digit number. • Name—Enter the name of the user associated with the data module. The name is optional, it can be left blank. • COS—Enter the desired class of service (COS) number from 0 to 15. • COR—Enter the desired class of restriction (COR) number from 0 to 63. • Connected to—Enter Data Terminal Equipment (dte) or Information Systems Network (isn). This field shows what the MPDM is connected to. This field does not appear if tdm is entered in the Type field. Enter “dte” if this module is connected to an AP or 6-153 CHAPTER 6. SYSTEM FORMS AUDIX. • Remote Loop-Around Test—Enter “y” if the module supports a loop-back at the EIA interface; otherwise, enter “n.” • List1—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. This allows the module to have up to three abbreviated dialing lists. Do not fill out if used for AP. • Abbreviated Dialing Dial Code (from above list)—Enter a number from O to 999. This is the number that will be dialed in the abbreviated dialing list entered in the previous step. Do not fill out if used for AP. • Ext—make no entry. The extension number is automatically assigned when the system is administered. This is the extension number of the users who will share the module. • Name—make no entry. The name is automatically assigned when the system is administered. This is the name assigned to this extension number. Implementation Note: Enter pdm or tdm in the Type field. If tdm is entered, the Connected to field is not displayed. 6-154 Netcon Data Module Netcon Data Module Purpose Netcon data modules are the Processor Data Modules (PDMs) that are integrated into the System 75 network control ports that provide circuit switched interfaces to the maintenance and administration terminals and Station Message Detail Recording (SMDR) line or journal printer. They are characterized by their special locations, that is, special port identifications. Instructions Make assignments as required for the following fields: • Data Extension—Contains the extension number assigned to the netcon or interface type module. A data extension can be a 1- to 5-digit number and must agree with the Dial Plan Record. A different extension number must be assigned for each netcon channel and interface. Make no entry in this field, it is for display only. • Type—Make no entry in this field, “netcon” has been preprinted. • Physical Channel—Enter a netcon channel circuit number from 01 to 04. • Name—Enter the name of the user associated with the netcon channel. The name is optional. • COS—Enter the desired class of service (COS) number from 0 to 15. • COR—Enter the desired class of restriction (COR) number from 0 to 63 that will allow or deny access. • List1—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. This allows the module to have up to three abbreviated dialing lists. This field can be left blank. • Abbreviated Dialing Dial Code (from above list)—Enter a number from 0 to 999. This is the number that will be dialed in the abbreviated dialing list entered in the previous step. This field is left blank. • Ext—Make no entry. The extension number is automatically assigned when the system is administered. This is the extension number of the users who will share the module. • Name—Make no entry. The name is automatically assigned when the system is administered. This is the name assigned to this extension number. 6-155 CHAPTER 6. SYSTEM FORMS 6-156 Permanent Switched Calls Permanent Switched Calls Purpose This form is used to implement the Permanent Switched Calls (PSC) list. The form allows for a maximum of 18 entries. A destination can have up to 36 digits. Instructions Each entry has three parts: “Originator,” “Destination,” and “Enable.” Make assignments as required for the following fields. • Originator—Enter the extension or Trunk Access Code of the originating party in the PSC call. Considerations: — The entered extension must be consistent with the dial plan and assigned to a System 75 data module other than an interface-3 data module. — An originating data module cannot have more than one destination assigned to it. — If an originator is assigned, a destination and an enable status must be specified for it. • Destination—Enter the extension of the destination. The destination must be assigned to a System 75 data module or an assigned trunk access code plus a network telephone number. Considerations: — This field allows for a maximum of 36 digits to be entered as a destination. — The extension must be assigned to a data module other than an interface-3 or an assigned trunk access code. — The destination may include the special characters: — ˜p (pause) — ˜w (wait) — ˜m (mark) — ˜s (suppress) 6-157 CHAPTER 6. SYSTEM FORMS • Enabled—Enter “y” to enable the PSC call. Considerations: — To remove a data module involved in an enabled PSC, the PSC entry must be disabled or removed. 6-158 Permanent Switched Calls 6-159 CHAPTER 6. SYSTEM FORMS Pickup Groups Purpose This form is used to implement up to 400 pickup groups with up to 50 extensions per group. A pickup group is a group of users authorized to answer calls to a voice terminal extension within that group of users. A voice terminal extension number can only belong to one pickup group. Up to 800 members are allowed in the system. Instructions Make assignments as required for the following fields: • Group Number—Enter a number from 1 to 400 to identify the group. For the Hospitality Parameter Reduction feature, enter a hunt group number from 1 to 5. • Ext—Enter the extension number of each user in the group. • Name—Make no entry. The name is automatically assigned when the system is administered. 6-160 Pickup Groups 6-161 CHAPTER 6. SYSTEM FORMS 6-162 Processor Channel Assignment Processor Channel Assignment Purpose This form is used to assign up to 64 Processor Channels. Instructions Make assignments as required for the following fields: • Proc Chan—indicates one of the 64 processor channels in the session layer. This field is display only. It is recommended that channels 1, 2, 3, 4, 7, and 8 be reserved for the AP: channel 10 for MIS; and channel 59 for AUDIX. • Interface Link—Enter a number between 1 and 4 to identify the interface link used to establish a connection to the remote machine. (This field is associated with the “Interface Chan” field and must be assigned as a pair or both left blank.) This is the interface link number assigned on the interface data module form (V3) or the processor interface data module for System 75 XE. • Interface Chan—Enter a number between 1 and 64 from the Interface Link to identify the interface link/channel pair that establishes a network channel to one of the remote machine. (This field is associated with the “Interface Link” field and must be assigned as a pair or both left blank.) Note: The Link/Channel Pair must NOT be used as a Distributed Communications System (DCS) hop channel. (See Hop Channel Assignments form.) • Priority—Enter “h” for high or “1” for low to indicate if this processor channel is high or low priority. Assignments should be made based on the operational speed of the links and the number of hops in the network channel. Enter the priority from the “Priority” column listed in the table at the bottom of the page. • Remote Proc Chan—Enter the processor channel number (1 to 64) of the remote switch that connects to the local processor channel. 6-163 CHAPTER 6. SYSTEM FORMS • Appl.— Enter the type of application from the “Entry” column that connects to this processor channel as follows: • 6-164 MACHINE-lD—Enter the ID from 1 to 99 number associated with the port if the application is “dcs” or “audix”. MACHINE-IDS are administered as part of the Uniform Dial Plan (UDP). Valid entries are 1 to 99. This is the ID Code that identifies where the link will switch at the other end. The link number entered will communicate with the Remote Processor Channel given in the MACHINE-ID Code. Enter “1” for AUDIX. This is assigned to Processor Channel 59. Processor Channel Assignment 6-165 CHAPTER 6. SYSTEM FORMS 6-166 Processor Channel Assignment 6-167 CHAPTER 6. SYSTEM FORMS 6-168 Recorded Announcements Recorded Announcements Purpose This form is used to assign up to 64 analog or integrated announcements, or any desired combination of both. Integrated announcements are assigned and recorded on the TN750 Announcement circuit pack. The analog announcements are assigned on the TN742, TN746, or TN769 Analog Line circuit pack which is connected to external recording or playback equipment. Each announcement is accessed by dialing an extension number which is assigned to each announcement. Instructions Make assignments as required for the following fields: • Ext—Enter a 1- to 5-digit unassigned extension number that agrees with the dial plan. Up to 64 extension numbers may be assigned on the form, one extension number for each announcement. This number is also entered on the First Ann. Ext. field on the Hunt Group form for AUDIX. This number can also be assigned to the Controlled Termination Restriction (Do Not Disturb) fields on the Feature Related System Parameters form and the Controlled Station-to-Station Restriction. • Type—Enter the type of announcement you want to assign to this extension number. Allowable entries are integrated or analog. If integrated is entered, the Protect and Board fields must be completed. If analog is entered, the Queue Length and Port fields must be completed. The Queue Length field only applies if y is entered in the Queue field. • COR—Enter the desired class of restriction (COR) number from 0 to 63. • Name—Enter up to 15 characters to describe the contents of the announcement message. • Queue—Enter y to queue calls for the announcement; otherwise, enter n. Enter y for AUDIX. • Queue Length—Enter the number of calls that can be queued for this analog announcement. Allowable entries are 1 to 150 calls. The sum of the queue lengths for all analog announcements cannot exceed 150. This field appears when analog is entered in the type field. • Port-Enter a valid port number for the analog announcement. Enter one letter and a 4-digit number. (Refer to Port Assignment Record.) This field appears when analog is entered in the type field. • Protect—Enter y to protect the integrated announcement from being deleted or changed by any user. Enter n to allow only users with a console permission COS to change or delete an announcement. This field appears when integrated is entered in the type field. 6-169 CHAPTER 6. SYSTEM FORMS 6-170 Recorded Announcements Implementation Note: Announcements 1 and 2 show the fields that are assigned to the analog and integrated announcement, respectively. 6-171 CHAPTER 6. SYSTEM FORMS Recorded Announcement Data Module Purpose The announcement data module form is used in conjunction with the netcon data module form. These two forms allow the system to transfer the recorded announcements file from the announcement board to the system tape and from the system tape to the announcement board. Instructions Make assignments as required for the following fields: • Data Extension—Enter the extension number assigned to the announcement data module. A data extension can be a 1- to 5-digit number. The digits assigned must agree with the Dial Plan Record. • Type—Make no entry, announcement has been preprinted. • Board—Enter the board number that indicates the physical board the announcement module is connected to. The board number is three alphanumeric characters. The first character is a letter that identifies the carrier as A, B, C, D, or E. The next two characters identify the slot number (01 to 20) on the carrier (V3). For System 75 XE, the carriers are letters A, B, C, D. The slot numbers are numbered from 01 through 18. • Name—Enter the name of the user associated with the data module. The name is optional, it can be left blank. • COS—Enter the desired class of service (COS) number from 0 through 15. • COR—Enter the desired class of restriction (COR) number from 0 through 63. • Ext—Make no entry. The extension number is automatically assigned when the system is administered. This is the extension number of the users who will share the module. • Name—Make no entry. The name is automatically assigned when the system is administered. This is the name assigned to this extension number. 6-172 Recorded Announcement Data Module 6-173 CHAPTER 6. SYSTEM FORMS Remote Access Purpose This form is used to implement the Remote Access feature. Remote Access permits a caller located outside the system to access the System 75 through the public or private network. Then the caller can use the features and services of the system. Remote Access users can dial into the system using Central Office, Foreign Exchange, and/or 800 Service trunks. In addition, a dedicated Remote Access Direct Inward Dialing number can be provided. After System 75 dial tone is obtained, the Remote Access user is, for system security, required to dial a Barrier Code. Up to ten Barrier Codes, each with a different Class of Restriction, can be assigned. The Barrier Code is optional. Instructions Make assignments as required for the following fields: • Remote Access Extension—Enter an extension number for Remote Access. • Barrier Code Length—Enter the desired length (4 to 7) of the Barrier Codes. All Barrier Codes must be the same length. If this field is blank, “none” must be entered in the Barrier Code field. • Authorization Code Required— Enter “y” if an Authorization Code must be dialed to access the System 75 features; otherwise, enter “n. ” • Remote Access Dial Tone—Enter “y” if the caller will receive a recall dial tone before dialing the Authorization Code. If barrier codes are assigned the recall dial tone is heard after the Barrier Code has been dialed. • Barrier Code—Enter any desired Barrier Codes 0 to 9, blank, or none. All codes must conform to the desired length selected above but can be any combination of the digits 0 to 9. Enter “none” if the Barrier Code Length is left blank. • COR—Enter a class of restriction (COR) number from 0 to 63 that reflects the desired restriction. • COS—Enter a class of service (COS) number from 0 to 15 to reflect the desired service. 6-174 Remote Access 6-175 CHAPTER 6. SYSTEM FORMS Synchronization Plan Purpose This form is used to assign primary and secondary external synchronization sources. This provides synchronization between the switch’s DS1 circuitry and digital facilites that the switch is connected to. Instructions Make assignments as required for the following fields: • Primary-Enter a 3-character board number (carrier [A-E] and slot [01-20]) from the list of locations below that identifies the first-choice external synchronization source). A blank entry means no external source. The clock circuit pack’s internal source is the implicit last choice. • Secondary-Enter a 3-character board number (carrier [A-E] and slot [01-20]) from the list of locations below that identifies the second-choice external synchronization source. The system will automatically select the secondary circuit pack if the primary circuit has a failure. • DS1 CIRCUIT PACKS—ldentifies the location, name, and slip detection parameter for each DS1 circuit pack administered on the DS1 Circuit Pack form. These fields are display only. Instructions for administering a DS1/DMl interface are provided in AT&T System 75 and System 85 DS1/DMl Interface Service Manual, 555-025-101. 6-176 Synchronization Plan 6-177 CHAPTER 6. SYSTEM FORMS System-Parameters Customer-Options This form is completed and implemented in the system during the installation and initialization process. The form is not available for use after installation except when option changes are required by the customer. Procedures covering the use of the SystemParameters Customer-Options form are provided in the AT&T System 75—Installation and Test, Release 1 Version 3, 555-200-104. The optional features that supplement the standard system voice/data feature package capabilities are. • Abbreviated Dialing—Enhanced List • Authorizations Codes • Automatic Call Distribution (ACD) • Automatic Route Selection (ARS) • Automatic Route Selection Portioning • Centralized Attendant Service (CAS) Branch • Centralized Attendant Service (CAS) Main • Distributed Communications System (DCS) • Emergency Access to the Attendant • Forced Entry of Account Codes (see SMDR Account Code Dialing) • Hospitality • Hospitality Parameter Reduction • Private Networking • Service Observing • Uniform Dialing Plan After activation of an optional feature during installation, the feature’s associated form(s) will be completed to define the feature parameters and service criteria. The associated implementation procedures are provided in this document. However, if an optional feature is not provided, the implementation procedures should be ignored. 6-178 Terminating Extension Group Terminating Extension Group Purpose This form is used to define Terminating Extension Groups (TEGs). Any voice terminal can be assigned as a TEG member; however, only a multi-appearance voice terminal can be assigned a TEG button with associated status lamp. The TEG button allows the terminal user to select a TEG call appearance for answering or for bridging onto an existing call. The TEG members are assigned on an extension number basis. Call reception restrictions applicable to the group are specified by the group Class of Restriction (COR). The group COR takes precedence over an individual member’s COR. The members could all be termination restricted but still receive calls if the group is not restricted. The System 75 allows for as many as 32 TEGs with up to four members each. An extension number can be assigned to more than one TEG but can have only one appearance of each group. Instructions Make assignments as required for the following fields: • Group Number—Enter a group number from 1 through 32. • Group Extension—Enter an unused extension number. • Group Name—Enter up to 15 characters to identify the group. • Coverage Path— Enter a number from 1 through 400 for the call coverage path for this group. (A TEG cannot serve as a coverage point; however, calls to a TEG can redirect to coverage.) For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 through 5. • Security Code— Enter a 4-digit security code or leave blank. This code is used for the AP Demand Print feature. • COR—Enter the desired class of restriction (COR) number (O to 63) that reflects the desired restrictions. • Ext—Enter the extension number for the members of this group. • Name—Make no entry. The name is automatically assigned when the system is administered. 6-179 CHAPTER 6. SYSTEM FORMS 6-180 10 MET Voice Terminal 10 Multi-Button Electronic (MET) Voice Terminal Purpose This form is used to implement a 10 MET voice terminal. Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 10MET has been preprinted. • Lock Messages— Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter the desired class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number 0 to 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. The name remains with the voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-181 CHAPTER 6. SYSTEM FORMS Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AU DIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto .nswer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to the terminal are redirected (via Call Forwarding or Call Coverage). Enter “y” if audix was entered for LWC Reception. • Idle Appearance Preference— Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance 6-182 10 MET Voice Terminal Preference is set and the user is connected to the ringing call appearance. • Bridged Call Alerting—Enter “y” to allow incoming calls on bridged appearances to alert at this voice terminal. • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • List1:, List2:, List3:— Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. BUTTON ASSIGNMENTS The features and functions that can be assigned to the 10 MET voice terminal administrable buttons are shown in Table 6-0. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the voice terminal. The abbreviated name must be entered on the button field on the form. Figure 6-11 shows the 10 MET voice terminal button number assignments in relation to the button numbers on the Voice Terminal Form. The first three buttons are defaulted as call appearance. 6-183 CHAPTER 6. SYSTEM FORMS Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-184 10 MET Voice Terminal Table 6-O. Voice Terminal Button Assignments for 10 MET * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-185 CHAPTER 6. SYSTEM FORMS Table 6-O. Voice Terminal Button Assignments for 10 MET (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. 6-186 10 MET Voice Terminal Table 6-O. Voice Terminal Button Assignments for 10 MET (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-187 CHAPTER 6. SYSTEM FORMS Table 6-O. Voice Terminal Button Assignments for 10 MET (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-188 10 MET Voice Terminal Table 6-O. Voice Terminal Button Assignments for 10 MET (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-189 CHAPTER 6. SYSTEM FORMS Table 6-O. Voice Terminal Button Assignments for 10 MET (Contd) Notes: 1. List: DC: 2. Grp: 3. TAC/ Ext: 4. Grp: List number 1 to 3 where the destination number is stored. Dial code of destination number, 0 to 60 on the list.. The split group number for ACD (1 to 32). Trunk or extension number of voice terminal to be monitored. Dial icom group number (1 to 32). This extension and destination extension number must both be in the same group. 5. Grp: Dial icom group number (1 to 32). 6. Extension number of principal. Ext: 7. Link: A Link number (1 to 4). 8. The destination extension. Ext: 9. Grp: A hunt group number (1 to 32)—no visual indication of the hunt group status is given. For the Hospitality Parameter Reduction feature,’ enter a hunt group number (1 to 5). 10. Grp: A trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Grp: Central Office line group numbers (1 to 40). 12. Ext: Extension number of hunt group. 13. Grp: Terminating extension group number (1 to 32). 14. Type: Grp: 6-190 A “c” for coverage answer group, “h” for a uniform call distribution or direct department calling group. The number of the group (1 to 100 for “c”, 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10 MET Voice Terminal 6-191 CHAPTER 6. SYSTEM FORMS 20 Multi-Button Electronic (MET) Voice Terminal Purpose This form is used to implement a 20 MET voice terminal. Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 20MET has been preprinted. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n.” • COR—Enter the desired class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port—Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number O through 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name remains with the voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-192 20 MET Voice Terminal Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path— Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AU DIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). Enter “y” if audix was entered for LWC Reception. • Idle Appearance Preference —Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance 6-193 CHAPTER 6. SYSTEM FORMS Preference is set and the user is connected to the ringing call appearance. • Bridged Call Alerting-Enter “y” to allow incoming calls on bridged appearances to alert at this voice terminal. • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • List1:, List2:, List3: —Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “p” or “g” is entered, a group number is also required. BUTTON ASSIGNMENTS The features and functions that can be assigned to the 20 MET voice terminal administrable buttons are shown in Table 6-P. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the voice terminal. The abbreviated name must be entered on the button field on the form. Figure 6-12 shows the 20 MET voice terminal button number assignments in relation to the button numbers on the Voice Terminal Form. The first three buttons are defaulted as call appearance. 6-194 20 MET Voice Terminal Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-195 CHAPTER 6. SYSTEM FORMS Page 2 of 2 STATION FEATURE BUTTON ASSIGNMENTS 1: 2: 3: 4: 5: 6: 7: 9: 10: Implementation Note: The entries “call-appr” or “brdg-appr” may be assigned to buttons 1 through 5 only on this form. 6-196 20 MET Voice Terminal Table 6-P. Voice Terminal Button Assignments for 20 MET * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-197 CHAPTER 6. SYSTEM FORMS Table 6-P. Voice Terminal Button Assignments for 20 MET (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. 6-198 20 MET Voice Terminal Table 6-P. Voice Terminal Button Assignments for 20 MET (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-199 CHAPTER 6. SYSTEM FORMS Table 6-P. Voice Terminal Button Assignments for 20 MET (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-200 20 MET Voice Terminal Table 6-P. Voice Terminal Button Assignments for 20 MET (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-201 CHAPTER 6. SYSTEM FORMS Table 6-P. Voice Terminal Button Assignments for 20 MET (Contd) Notes: 1. List: List number 1 to 3 where the destination number is stored. DC: Dial code of destination number, 0 to 60 on the list. 2. Grp: 3. TAC/ Ext: Grp: The split group number for ACD (1 to 32). Trunk or extension number of voice terminal to be monitored. Terminating extension group number (1 to 32). 4. Grp: Dial icom group number (1 to 32). This extension and destination extension number must both be in the same group. 5. Grp: Dial icom group number (1 to 32). 6. Extension number of principal. Ext 7. Link: A Link number (1 to 4). 8. The destination extension. Ext: 9. Grp: A hunt group number (1 to 32)—no visual indication of the hunt group status is given. For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: A trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Grp: Central Office line group numbers (1 to 40). 12. Ext: Extension number of hunt group. 13. Grp: Terminating extension group number (1 to 32). 14. Type: A “c” for coverage answer group, “h” for a uniform call distribution or direct department calling group. Grp: 6-202 The number of the group (1 to 100 for “c”, 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 20 MET Voice Terminal Figure 6-12. 20-Button MET Voice Terminal 6-203 CHAPTER 6. SYSTEM FORMS 30 Multi-Button Electronic (MET) Voice Terminal Purpose This form is used to implement a 30 MET voice terminal. Instructions Make assignments as required for the following fields: Extension—Enter a valid extension number that agrees with the dial plan. Type—Make no entry, 30 MET has been preprinted. Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” COR—Enter a class of restriction number from 0 through 63 that reflects the desired restriction. Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. COS—Enter the desired Class of Service number 0 through 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-204 30 MET Voice Terminal Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path— Enter a coverage path number, 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). Enter “y” if audix was entered for LWC Reception. • Idle Appearance Preference— Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance Preference is set and the user is connected to the ringing call appearance. 6-205 CHAPTER 6. SYSTEM FORMS • Bridged Call Alerting— Enter “y” to allow incoming calls on bridged appearances to alert at this voice terminal. • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • List1:, List2:, List3:—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “p” or “g” is entered, a group number is also required. BUTTON ASSIGNMENTS The features and functions that can be assigned to the 30 MET voice terminal administrable buttons are shown in Table 6-Q. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the voice terminal. The abbreviated name must be entered on the button field on the form. Figure 6-13 shows the 30 MET voice terminal button number assignments in relation to the button numbers on the Voice Terminal Form. The first three buttons are defaulted as call appearance. 6-206 30 MET Voice Terminal Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-207 CHAPTER 6. SYSTEM FORMS Implementation Note: The entries “call-appr” or “brdg-appr” may be assigned to buttons 1 through 5 only on this form. 6-208 30 MET Voice Terminal Table 6-Q. Voice Terminal Button Assignments for 30 MET * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-209 CHAPTER 6. SYSTEM FORMS Table 6-Q. Voice Terminal Button Assignments for 30 MET (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. 6-210 30 MET Voice Terminal Table 6-Q. Voice Terminal Button Assignments for 30 MET (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-211 CHAPTER 6. SYSTEM FORMS Table 6-Q. Voice Terminal Button Assignments for 30 MET (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-212 30 MET Voice Terminal Table 6-Q. Voice Terminal Button Assignments for 30 MET (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-213 CHAPTER 6. SYSTEM FORMS Table 6-Q. Voice Terminal Button Assignments for 30 MET (Contd) Notes: 1. List: 2. List number 1 to 3 where the destination number is stored. DC: Dial code of destination number, 0 to 60 on the list.. Grp: The split group number for ACD (1 to 32). 3. TAC/ Ext: Trunk or extension number of voice terminal to be monitored. 4. Grp: Dial icom group number (1 to 32). This extension and destination extension number must both be in the same group. 5. Grp: Dial icom group number (1 to 32). 6. Ext: Extension number of principal. 7. Link: A Link number (1 to 4). 8. Ext: The destination extension. 9. Grp: A hunt group number (1 to 32)—no visual indication of hunt group status is given. For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: A trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50. 11. Grp: Central Office line group numbers (1 to 40). 12. Ext: Extension number of hunt group. 13. Grp: Terminating extension group number (1 to 32). 14. Type: A “c” for coverage answer group, “h” for a uniform call distribution or direct department calling group. Grp: 6-214 The number of the group (1 to 100 for “c”, 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 30 MET Voice Terminal Figure 6-13. 30-Button MET Voice Terminal 6-215 CHAPTER 6. SYSTEM FORMS 500 Voice Terminal Purpose This form is used to implement a 500 single-line voice terminal (see Figure 6-14). instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 500 has been preprinted. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number 0 to 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-216 500 Voice Terminal Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Tests—Enter “y” to enable port maintenance tests. Enter “n” when the voice terminal is connected through a peripheral unit, such as a Dictaphone, that will cause the tests to fail. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if the messages are stored on the Applications Processor or enter “audix” if the messages are stored on the Audio Information Exchange System; otherwise, enter “none.” • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n. ” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. 6-217 CHAPTER 6. SYSTEM FORMS • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to the terminal are redirected (via Call Forwarding or Call Coverage). Enter “n” if this feature is not desired. Enter “y” if audix was entered for LWC Reception. • Call Waiting lndication— Enter “y” to assign the Call Waiting Termination feature to the voice terminal. This feature provides for calls to busy single-line voice terminals to be held waiting. Enter “n” if this feature is not desired. If the Switchhook Flash field is set to “y”, this field must be set to “n”. • Off Premise Station—Enter “y” if this voice terminal is not located in the same building with the System 75. Enter “n” if the voice terminal is located in the same building with the System 75. If y is entered, the “R Balance Network” field must be completed. • Distinctive Audible Alert-Enter “y” so the voice terminal can receive the three different types of ringing patterns that identify the type of incoming calls. Features that provide distinctive ringing might function improperly toward an off-premises voice terminal. Enter “n” if this feature is not desired. • R Balance Network—Enter “y” to select the R Balance Capacitor network, or “n” to select the standard resistor capacitor network. This field must be completed if “y” was entered in the “Off Premises Station” field. • Message Waiting lndicator— Enter “led” if the message waiting indicator is a lightemitting diode (led) or “neon” if the indicator is a neon light waiting indicator. • Switchhook Flash—Enter “y” which signals the System 75 to interpret the holding down of the switchhook for less than 150 milliseconds or the depression of the RECALL button as a flash, which allows the user to activate Conference/Transfer/Hold and Call Waiting features. Enter “n” to signal the System 75 to ignore the holding down of the switchhook less than 150 milliseconds or the depression of the RECALL button, which prohibits the user from activating Conference/Transfer/Hold and Call Waiting features. In either case, the System 75 will interpret a disconnect if the switchhook is depressed for 150 milliseconds or longer. • List1:, List2:, List3: —Enter “p” for personal, “s” for system, “g” for group, or “e” enhanced. If “p” or “g” is entered, a group number is also required. • Abbreviated Dialing List Number (From above 1, 2 or 3)—Enter an abbreviated dialing list number 1, 2, or 3 from the previous step. • Dial Code—Enter a number from 0 to 999. This is the number that will be dialed on the abbreviated dialing list entered in the previous step. 6-218 500 Voice Terminal Implementation Note: The field labeled “R Balance Network” only appears when y is entered in “Off Premise Station. ” 6-219 CHAPTER 6. SYSTEM FORMS Figure 6-14. 6-220 500 Voice Terminal 510D Personal Terminal 510D Personal Terminal Purpose This form is used to implement an AT&T Personal Terminal 510D. Instructions Make assignments as required for the following fields: • Extension— Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 510 has been preprinted. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (00 to 07). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number 0 to 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-221 CHAPTER 6. SYSTEM FORMS Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number, 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for the voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). Enter “y” if audix was entered for LWC Reception. • Idle Appearance Preference— Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance 6-222 510D Personal Terminal Preference is set and the user is connected to the ringing call appearance. • PCOL/TEG Call Alerting— Enter “y” if the user will be alerted of a PCOLG call; otherwise, enter “n. ” • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter ‘(n”. • List1:, List2:, List3:—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. BUTTON ASSIGNMENTS The features and functions that can be assigned to the 510D administrable screen buttons are shown in Table 6-R. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the 510D. The abbreviated name must be entered on the button assignment fields on the form. Figure 6-15 shows the 510D button number assignments in relation to the button numbers on the form. The first four buttons assigned to BUTTON ASSIGNMENTS are defaulted as call appearance. These instructions are used for the data module for the 510D. Data Extension— Enter the extension number assigned to the data module. A data extension can be a 1- to 5-digit number. The digits assigned must agree with the Dial Plan Record. Name—Enter the name of the user associated with the data module. The name is optional, it can be left blank. COR—Enter the desired COR number from 0 through 63. COS—Enter the desired COS number from 0 through 15. List1:.—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. Abbreviated Dialing Dial Code (From above list)—Enter a number from 0 through 999. This is the number that will be dialed on the abbreviated dialing list entered in the previous step. Ext—Make no entry. The extension number is automatically assigned when the system is administered. This is the extension number of the users who will share the module. Name—Enter the name assigned to this extension number. 6-223 CHAPTER 6. SYSTEM FORMS Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-224 510D Personal Terminal 6-225 CHAPTER 6. SYSTEM FORMS 6-226 510D Personal Terminal 6-227 CHAPTER 6. SYSTEM FORMS * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-228 510D Personal Terminal Table 6-R. Voice Terminal Button Assignments for 510D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-229 CHAPTER 6. SYSTEM FORMS Table 6-R. Voice Terminal Button Assignments for 510D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. † Can be assigned to digital display. (See Notes at end of table.) 6-230 510D Personal Terminal Table 6-R. Voice Terminal Button Assignments for 510D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. † Can be assigned to digital display. (See Notes at end of table.) 6-231 CHAPTER 6. SYSTEM FORMS Table 6-R. Voice Terminal Button Assignments for 510D (Contd) * N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-232 510D Personal Terminal Table 6-R. Voice Terminal Button Assignments for 510D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-233 CHAPTER 6. SYSTEM FORMS Table 6-R. Voice Terminal Button Assignments for 510D (Contd) Notes: 1. List: List number 1 to 3 where the destination number is stored. DC: Dial code of destination number, 0 to 60 on the list. 2. TAC/ Ext Trunk or extension number of voice terminal to be monitored. 3. Grp: Dial icom group number (1 to 32). This extension and destination extension number must both be in the same group. 4. Grp: Dial icom group number (1 to 32). 5. Extension number of principal. Ext: 6. Link: A Link number (1 to 4). 7. The destination extension. Ext: 8. Grp: A hunt group number (1 to 32)—no visual indication of the hunt group status is given. For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 9. Grp: A trunk group number (1 to 99). For the Hospitality Parameters Reduction feature, enter a trunk group number from 1 through 50. 10. Grp: Central Office line group numbers (1 to 40). 11. Extension number of hunt group. Ext: 12. Grp: Terminating extension group number (1 to 32). 13. Type: A “c” for coverage answer group, “h” for a uniform call distribution or direct department calling group. Grp: 6-234 The number of the group (1 to 100 for “c”, 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 510D Personal Terminal Figure 6-15. 510D Personal Terminal Administrable Screen Button Assignments 6-235 CHAPTER 6. SYSTEM FORMS 515 Business Communications Terminal Purpose This form is used to implement a 515 Business Communications Terminal (BCT). Instructions Make assignments as required for the following fields: • Extension—enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 515 has been preprinted. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be .Ieft blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 01). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number 0 through 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-236 515 Business Communications Terminal Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number between 1 and 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for the voice terminal. This field only applies if this voice terminal is marked for LWC Reception. • LWC Activation-Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification-Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). Enter “n” if this feature is not desired. Enter “y” if audix was entered for LWC Reception. • Idle Appearance Preference—Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance 6-237 CHAPTER 6. SYSTEM FORMS Preference is set and the user is connected to the ringing call appearance. • Bridged Call Alerting— Enter “y” to allow incoming calls on bridged appearances to alert at this voice terminal. • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • List1:, List2:, List3:—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “p” or “g” is entered, a group number is also required. BUTTON ASSIGNMENTS The features and functions that can be assigned to the 515 (BCT) administrable buttons are shown in Table 6-S. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the BCT. The abbreviated name must be entered on the button field on the form. Figure 6-16 shows the BCT button number assignments in relation to the button numbers on the BCT Form. The first four buttons for the BUTTON ASSIGNMENT are defaulted as call appearance. The following instructions are used for the data module for the 515 • Data Extension—Enter the extension number assigned to the data module. A data extension can be a 1- to 5-digit number. The digits assigned must agree with the Dial Plan Record. • Name—Enter the name of the user associated with the data module. The name is optional, it can be left blank. • COR—Enter the desired class of restriction (COR) number from 0 through 63. • COS—Enter the desired class of service (COS) number from 0 through 15. • List1 :—Enter “p” for personal, “s” for system, “e” for enhanced or “g” for group. If “p” or “g” is entered, a group number is also required. This allows the module to have up to three abbreviated dialing lists. • Abbreviated Dialing List Number (From above iist)—Enter a number from 0 through 999. This is the number that will be dialed on the abbreviated dialing list entered in the previous step. • Ext—Make no entry. The extension number is automatically assigned when the system is administered. This is the extension number of the users who will share the module. • Name—Enter the name assigned to this extension number. 6-238 515 Business Communications Terminal Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-239 CHAPTER 6. SYSTEM FORMS 6-240 515 Business Communications Terminal Table 6-S. Voice Terminal Button Assignments for 515 BCT * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-241 CHAPTER 6. SYSTEM FORMS Table 6-S. Voice Terminal Button Assignments for 515 BCT (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. 6-242 515 Business Communications Terminal Table 6-S. Voice Terminal Button Assignments for 515 BCT (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-243 CHAPTER 6. SYSTEM FORMS Table 6-S. Voice Terminal Button Assignments for 515 BCT (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-244 515 Business Communications Terminal Table 6-S. Voice Terminal Button Assignments for 515 BCT (Contd) * N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-245 CHAPTER 6. SYSTEM FORMS Table 6-S. Voice Terminal Button Assignments for 515 BCT (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-246 515 Business Communications Terminal Table 6-S. Voice Terminal Button Assignments for 515 BCT (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-247 CHAPTER 6. SYSTEM FORMS Table 6-S. Voice Terminal Button Assignments for 515 BCT (Contd) Notes: 1. List: List number 1 to 3 where the destination number is stored. DC: Dial codes of destination number. 2. Grp: The split group number for ACD (1 to 32). 3. TAC/ Ext: Trunk or extension number of voice terminal to be monitored. 4. Grp: Dial Icom group number (1 to 32). This extension and destination extension number must be in the same group. 5. Grp: Dial Icom group number (1 to 32). 6. Ext: Extension number of principal. 7. Link: Link number (1 to 4). 8. The destination extension. Ext: 9. Grp: Hunt group number (1 to 32). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: Trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Grp: Central Office line group number (1 to 25). 12. Ext: Extension number of hunt group. 13. Grp: Terminating Extension Group Number (1 to 32). 14. Type: A “c” for coverage answer group, “h” for a uniform call distribution, or direct department calling group. Grp: 6-248 The number of the group (1 to 100 for “c,” 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 515 Business Communications Terminal Figure 6-16. 515 Business Communications Terminal (BCT) 6-249 CHAPTER 6. SYSTEM FORMS 2500 Voice Terminal Purpose This form is used to implement a 2500 single-line voice terminal (see Figure 6-17). Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 2500 has been preprinted. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number 0 through 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-250 2500 Voice Terminal Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. • Tests—Enter “y” to enable port maintenance tests. Enter “n” when the voice terminal is connected through a peripheral unit, such as a Dictaphone, that will cause the tests to fail. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to the terminal are redirected (via Call Forwarding or Call Coverage). Enter “n” if this feature is not desired. Enter “y” if audix was entered for LWC Reception. 6-251 CHAPTER 6. SYSTEM FORMS • Call Waiting lndication— Enter “y” to assign the Call Waiting Termination feature to the voice terminal. This feature provides for calls to busy single-line voice terminals to be held waiting. Enter “n” if this feature is not desired. If the Switchhook Flash field is set to “y” , this field must be set to “n”. • Off Premise Station—Enter “y” if this voice terminal is not located in the same building with the System 75. Enter “n” if the voice terminal is located in the same building with the System 75. If y is entered, the “R Balance Network” field must be completed. • Distinctive Audible Alert-Enter “y” so the voice terminal can receive the three different types of ringing patterns that identify the type of incoming calls. Features that provide distinctive ringing might function improperly toward an off-premises voice terminal. Enter “n” if this feature is not desired. • R Balance Network-Enter “y” to select the R Balance Capacitor network, or “n” to select the standard resistor capacitor network. This field must be completed if “y” was entered in the “Off Premises Station” field. • Message Waiting Indicator—Enter “led” for a light-emitting diode (LED) indicator or “neon” for a neon type indicator. • Switchhook Flash—Enter “y” which signals the System 75 to interpret the holding down of the switchhook for less than 150 milliseconds or the depression of the RECALL button as a flash, which allows the user to activate Conference/Transfer/Hold and Call Waiting features. Enter “n” to signal the System 75 to ignore the holding down of the switchhook less than 150 milliseconds or the depression of the RECALL button, which prohibits the user from activating Conference/Transfer/Hold and Call Waiting features. In either case, the System 75 will interpret a disconnect if the switchhook is depressed for 150 illi-seconds or longer. • List1:, List2:, List3:—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. • Abbreviated Dialing List Number (From above 1, 2 or 3)—Enter an abbreviated dialing list number 1, 2, or 3 from the previous step. • Dial Code—Enter a number from 0 to 999. This is the number that will be dialed on the abbreviated dialing list entered in the previous step. 6-252 2500 Voice Terminal Implementation Note: The field labeled “R Balance Network” only appears when y is entered in the “Off Premise Station” field. 6-253 CHAPTER 6. SYSTEM FORMS Figure 6-17. 6-254 2500 Voice Terminal 7101A Voice Terminal 7101A Voice Terminal Purpose This form is used to implement a 7101A single-line voice terminal (see Figure 6-18). Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan • Type—Make no entry, 7101A has been preprinted. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number 0 to 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-255 CHAPTER 6. SYSTEM FORMS Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Tests—Enter “y” to enable port maintenance tests. Enter “n” when the voice terminal is connected through a peripheral unit, such as a Dictaphone, that will cause the tests to fail. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation-Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). Enter “n” if this feature is not desired. Enter “y” if audix was entered for LWC Reception. 6-256 7101A Voice Terminal • Call Waiting lndication— Enter “y” to assign the Call Waiting Termination feature to the voice terminal. This feature provides for calls to busy single-line voice terminals to be held waiting. Enter “n” if this feature is not desired. If the Switchhook Flash field is set to “y”, this field must be set to “n”. • Off Premise Station—Enter “y” if this voice terminal is not located in the same building with the System 75. Enter “n” if the voice terminal is located in the same building with the System 75. If y is entered, the “R Balance Network” field must be completed. • Distinctive Audible Alert-Enter “y” so the voice terminal can receive the three different types of ringing patterns that identify the type of incoming calls. Features that provide distinctive ringing might function improperly toward an off-premises voice terminal. Enter “n” if this feature is not desired. • R Balance Network-Enter “y” to select the R Balance Capacitor network, or “n” to select the standard resistor capacitor network. This field must be completed if “y” was entered in the “Off Premises Station” field. • Message Waiting indicator—Enter “led” for a light-emitting diode (LED) indicator or “neon” for neon type indicator. • Switchhook Flash—Enter “y” which signals the System 75 to interpret the holding down of the switchhook for less than 150 milliseconds or the depression of the which flash, allows user to activate RECALL button as a the Conference/Transfer/Hold and Call Waiting features. Enter “n” to signal the System 75 to ignore the holding down of the switchhook less than 150 milliseconds or the depression of the RECALL button, which prohibits the user from activating Conference/Transfer/Hold and Call Waiting features. In either case, the System 75 will interpret a disconnect if the switchhook is depressed for 150 milliseconds or longer. • List1:, List2:, List3: —Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. • Abbreviated Dialing List Number (From above 1, 2 or 3)—Enter an abbreviated dialing list number 1, 2, or 3 from the previous step. • Dial Code—Enter a number from 0 to 999. This is the number that will be dialed on the abbreviated dialing list entered in the previous step. 6-257 CHAPTER 6. SYSTEM FORMS Implementation Note: The field labeled “R Balance Network” only appears when y is entered in the “Off Premise Station” field. 6-258 7101A Voice Terminal Figure 6-18. 7101A Voice Terminal 6-259 CHAPTER 6. SYSTEM FORMS 7103A Voice Terminal Purpose This form is used to implement a 7103A single-line voice terminal (see Figure 6-19). Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 7103A has been preprinted. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number 0 to 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-260 7103A Voice Terminal Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Tests—Enter “y” to enable port maintenance tests. Enter “n” when the voice terminal is connected through a peripheral unit, such as a Dictaphone, that will cause the tests to fail. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the “System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). Enter “n” if this feature is not desired. Enter “y” if audix was entered for LWC Reception. 6-261 CHAPTER 6. SYSTEM FORMS • Call Waiting lndication— Enter “y” to assign the Call Waiting Termination feature to the voice terminal. This feature provides for calls to busy single-line voice terminals to be held waiting. Enter “n” if this feature is not desired. If the Switchhook Flash field is set to “y”, this field must be set to “n”. • Off Premise Station—Enter “y” if this voice terminal is not located in the same building with the System 75. Enter “n” if the voice terminal is located in the same building with the System 75. If y is entered, the “R Balance Network” field must be completed. • Distinctive Audible Alert-Enter “y” so the voice terminal can receive the three different types of ringing patterns that identify the type of incoming calls. Features that provide distinctive ringing might function improperly toward an off-premises voice terminal. Enter “n” if this feature is not desired. • R Balance Network—Enter “y” to select the R Balance Capacitor network, or “n” to select the standard resistor capacitor network. This field must be completed if “y” was entered in the “Off Premise Station” field. • Switchhook Flash—Enter “y” which signals the System 75 to interpret the holding down of the switchhook for less than 150 milliseconds or the depression of the which to flash, allows the user activate RECALL button as a Conference/Transfer/Hold and Call Waiting features. Enter “n” to signal the System 75 to ignore the holding down of the switchhook less than 150 milliseconds or the depression of the RECALL button, which prohibits the user from activating Conference/Transfer/Hold and Call Waiting features. In either case, the System 75 will interpret a disconnect if the switchhook is depressed for 150 milliseconds or longer. • List1:, List2:, List3: —Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. • Abbreviated Dialing List Number (From above 1, 2 or 3)—Enter an abbreviated dialing list number 1, 2, or 3 from the previous step. • Dial Code—Enter a number from 0 to 999. This is the number that will be dialed on the abbreviated dialing list entered in the previous step. 6-262 7103A Voice Terminal Implementation Note: The field labeled “R Balance Network” only appears when y is entered in the “Off Premise Station” field. 6-263 CHAPTER 6. SYSTEM FORMS Figure 6-19. 6-264 7103A Voice Terminal 7303S Voice Terminal 7303S Voice Terminal Purpose This form is used to implement a 7303S multi-appearance voice terminal. Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 7303S has been preprinted. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number from 0 through 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-265 CHAPTER 6. SYSTEM FORMS Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AU DIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in this voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation-Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter ‘“y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). Enter “n” if this feature is not desired. Enter “y” if audix was entered for LWC Reception. • Idle Appearance Preference— Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance 6-266 7303S Voice Terminal Preference is set and the user is connected to the ringing call appearance. • Bridged Call Alerting-Enter “y” to allow incoming calls on bridged appearances to alert at this voice terminal. • Personalized Ringing Pattern-Enter a Personalized Ringing Pattern from 1 to 8 as follows: L = 530 Hz, M = 750 Hz, and H = 1060 Hz • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • List1:, List2:, List3:—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. • BUTTON ASSIGNMENTS The features and functions that can be assigned to the 7303S voice terminal administrable buttons are shown in Table 6-T. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the voice terminal. The abbreviated name must be entered on the button field on the form. Figure 6-20 shows the 7303S voice terminal button number assignments in relation to the button numbers on the Voice Terminal Form. The first three buttons are defaulted as call appearance. 6-267 CHAPTER 6. SYSTEM FORMS Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-268 7303S Voice Terminal Table 6-T. Voice Terminal Button Assignments for 7303S * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-269 CHAPTER 6. SYSTEM FORMS Table 6-T. Voice Terminal Button Assignments for 7303S (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. 6-270 7303S Voice Terminal Table 6-T. Voice Terminal Button Assignments for 7303S (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-271 CHAPTER 6. SYSTEM FORMS Table 6-T. Voice Terminal Button Assignments for 7303S (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-272 7303S Voice Terminal Table 6-T. Voice Terminal Button Assignments for 7303S (Contd) * N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-273 CHAPTER 6. SYSTEM FORMS Table 6-T. Voice Terminal Button Assignments for 7303S (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-274 7303S Voice Terminal Table 6-T. Voice Terminal Button Assignments for 7303S (Contd) Notes: 1. List: List number 1 to 3 where the destination number is stored. DC: Dial codes of destination number, 0 to 60 on the list. 2. Grp: The split group number for ACD (1 to 32). 3. T A C / Ext: Trunk or extension number of voice terminal to be monitored. 4. Grp: Dial Icom group number (1 to 32). This extension and destination extension number must be in the same group. 5. Grp: Dial Icom group number (1 to 32), 6. Ext: Extension number of principal. 7. Link: Link number (1 to 4). 8. Ext: The destination extension. 9. Grp: Hunt group number (1 to 32). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: Trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Grp: Central Office line group number (1 to 40). 12. Ext: Extension number of hunt group. 13. Grp: Terminating Extension Group Number (1 to 32). 14. Type: A “c” for coverage answer group, “h” for a uniform call distribution, or direct department calling group. Grp: The number of the group (1 to 100 for “c,” 1 to 32 for “h”) For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 6-275 CHAPTER 6. SYSTEM FORMS Figure 6-20. 7303S Voice Terminal 6-276 7305S Voice Terminal 7305S Voice Terminal Purpose This form is used to implement a 7305S multi-appearance voice terminal. Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 7305S has been preprinted. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number 0 to 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-277 CHAPTER 6. SYSTEM FORMS Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,BilI J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AU DIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). Enter “y” if audix was entered for LWC Reception. • 6-278 Idle Appearance Preference— Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance 7305S Voice Terminal Preference is set and the user is connected to the ringing call appearance. • Bridged Call Alerting—Enter “y” to allow incoming calls on bridged appearances to alert at this voice terminal. • Personalized Ringing Pattern-Enter a Personalized Ringing Pattern from 1 to 8 as follows: Ring Pattern 1 2 3 4 5 6 7 8 Tone Sequence MMM HHH LLL LHH HHL HLL HLH LHL L = 530 Hz, M = 750 Hz, and H = 1060 Hz • List1:, List2:, List3: —Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • BUTTON ASSIGNMENTS The features and functions that can be assigned to the 7305S voice terminal administrable buttons are shown in Table 6-U. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the voice terminal. The abbreviated name must be entered on the button field on the form. Figure 6-21 shows the 7305S voice terminal button number assignments in relation to the button numbers on the Voice Terminal Form. The first three buttons are defaulted as call appearance. 6-279 CHAPTER 6. SYSTEM FORMS Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-280 7305S Voice Terminal 6-281 CHAPTER 6. SYSTEM FORMS Table 6-U. Voice Terminal Button Assignments for 7305S * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-282 7305S Voice Terminal Table 6-U. Voice Terminal Button Assignments for 7305S (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. 6-283 CHAPTER 6. SYSTEM FORMS Table 6-U. Voice Terminal Button Assignments for 7305S (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-284 7305S Voice Terminal Table 6-U. Voice Terminal Button Assignments for 7305S (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-285 CHAPTER 6. SYSTEM FORMS Table 6-U. Voice Terminal Button Assignments for 7305S (Contd) * N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-286 7305S Voice Terminal Table 6-U. Voice Terminal Button Assignments for 7305S (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-287 CHAPTER 6. SYSTEM FORMS Table 6-U. Voice Terminal Button Assignments for 7305S (Contd) Notes: 1. List: List number 1 to 3 where the destination number is stored. DC: Dial codes of destination number. 2. Grp: The split group number for ACD (1 to 32), 0 to 60 on the list. 3. TAC/ Ext: Trunk or extension number of voice terminal to be monitored. 4. Grp: Dial Icom group number (1 to 32). This extension and destination extension number must be in the same group. 5. Grp: Dial icom group number (1 to 32). 6. Extension number of principal. Ext: 7. Link: Link number (1 to 4). 8. The destination extension. Ext: 9. Grp: Hunt group number (1 to 32). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: Trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Central Office line group number (1 to 40). Grp: 12. Ext: Extension number of hunt group. 13. Terminating Extension Group Number (1 to 32). Grp: 14. Type: Grp: 6-288 A “c” for coverage answer group, “h” for a uniform call distribution, or direct department calling group. The number of the group (1 to 100 for “c,” 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 7305S Voice Terminal Figure 6-21. 7305S Voice Terminal 6-289 CHAPTER 6. SYSTEM FORMS 7309H Voice Terminal Purpose This form is used to implement a 7309H multi-appearance voice terminal. Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 7309H has been preprinted. • Lock Messages— Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number from 0 through 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-290 7309H Voice Terminal Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable-Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AU DIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in this voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation-Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification— Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). Enter “n” if this feature is not desired. Enter “y” if audix was entered for LWC Reception. • Idle Appearance Preference— Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance 6-291 CHAPTER 6. SYSTEM FORMS Preference is set and the user is connected to the ringing call appearance. • Bridged Call Alerting— Enter “y” to allow incoming calls on bridged appearances to alert at this voice terminal. • Personalized Ringing Pattern— Enter a Personalized Ringing Pattern from 1 to 8 as follows: Ring Pattern 1 2 3 4 5 6 7 8 Tone Sequence MMM HHH LLL LHH HHL HLL HLH LHL L = 530 Hz, M = 750 Hz, and H = 1060 Hz • List1:, List2:, List3: —Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • BUTTON ASSIGNMENTS The features and functions that can be assigned to the 7309H voice terminal administrable buttons are shown in Table 6-V. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the voice terminal. The abbreviated name must be entered on the button field on the form. Figure 6-22 shows the 7309H voice terminal button number assignments in relation to the button numbers on the Voice Terminal Form. The first three buttons are defaulted as call appearance. 6-292 7309H Voice Terminal Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-293 CHAPTER 6. SYSTEM FORMS Table 6-V. Voice Terminal Button Assignments for 7309H * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-294 7309H Voice Terminal Table 6-V. Voice Terminal Button Assignments for 7309H (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. 6-295 CHAPTER 6. SYSTEM FORMS Table 6-V. Voice Terminal Button Assignments for 7309H (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-296 7309H Voice Terminal Table 6-V. Voice Terminal Button Assignments for 7309H (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-297 CHAPTER 6. SYSTEM FORMS Table 6-V. Voice Terminal Button Assignments for 7309H (Contd) * N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-298 7309H Voice Terminal Table 6-V. Voice Terminal Button Assignments for 7309H (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local Iaws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-299 CHAPTER 6. SYSTEM FORMS Table 6-V. Voice Terminal Button Assignments for 7309H (Contd) Notes: 1. List: List number 1 to 3 where the destination number is stored. DC: Dial codes of destination number, 0 to 60 on the list. 2. Grp: The split group number for ACD (1 to 32). 3. TAC/ Ext: Trunk or extension number of voice terminal to be monitored. 4. Grp: Dial Icom group number (1 to 32). This extension and destination extension number must be in the same group. 5. Grp: Dial Icom group number (1 to 32). 6. Extension number of principal. Ext: 7. Link: Link number (1 to 4). 8. The destination extension. Ext: 9. G r p : Hunt group number (1 to 32). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: Trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Grp: Central Office line group number (1 to 40). 12. Ext: Extension number of hunt group. 13. Grp: Terminating Extension Group Number (1 to 32). 14. Type: A “c” for coverage answer group, “h” for a uniform call distribution, or direct department calling group. Grp: 6-300 The number of the group (1 to 100 for “c,” 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 7309H Voice Terminal Figure 6-22. 7309H Voice Terminal 6-301 CHAPTER 6. SYSTEM FORMS 7401 D Voice Terminal Purpose This form is used to implement a 7401 D voice terminal. The 7403D voice terminal screen form is used to implement a 7401 D voice terminal. Instructions Make assignments as required for the following fields: • Extension —Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 7403D has been preprinted. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a Class of Restriction number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier; the second two digits identify the slot number in the carrier (01 to 20); (V3) (01 to 18) (System 75 XE) the last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired Class of Service number 0 to 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to 15 characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-302 7401 D Voice Terminal Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “n,” the 7401D cannot have a headset. • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. • Auto Answer—Enter “n.” • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). • Idle Appearance Preference—Enter Management. • Bridged Call Alerting— Enter “y” to allow incoming calls on bridged appearances to alert at this voice terminal. • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. “n” to be consistent with Automatic Line 6-303 CHAPTER 6. SYSTEM FORMS • 701A Data Module—Enter “n.” The 7401 D cannot have a data module. • List1:, List2, List3—Enter “p” for personal, “s” for system, “g” for group or “e” for enhanced. If “p” or “g” is entered, a group number is also required. • BUTTON ASSIGNMENTS BUITTON ASSIGNMENTS 3 through 9 are used to assign features to dialpad keys 1 through 7 (BUTTON ASSIGNMENT 3 corresponds to dialpad key 1, BUTTON ASSIGNMENT 4 corresponds to dialpad key 2, etc.). The call-appr buttons defaulted in BUTTON ASSIGNMENTS 1 and 2 must remain in these fields to satisfy the requirements for the 7403D screen form. The space in the voice terminal screen form for BUTTON ASSIGNMENT 10 must be left blank because the 7401D has no button corresponding to this space. The features and functions than can be assigned to the 7401D voice terminal administrable buttons are shown in Table 6-W. The table shows the function name, the suggested button label for the function, the abbreviated name of the function, and the maximum allowed number of functions that can be assigned to the voice terminal. The abbreviated name must be entered in the button field on the form. Figure 6-23 shows the 7401D voice terminal button number assignments to the button numbers on the Voice Terminal Form. 6-304 7401 D Voice Terminal Implementation Note: Leave call-appr in BUTTON ASSIGNMENTS 1 and 2. Make no entries in BUTTON ASSIGNMENT 10. 6-305 CHAPTER 6. SYSTEM FORMS Table 6-W. Voice Terminal Button Assignments for 7401D * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-306 7401D Voice Terminal Table 6-W. Voice Terminal Button Assignments for 7401D (Contd) *N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-307 CHAPTER 6. SYSTEM FORMS Table 6-W. Voice Terminal Button Assignments for 7401D (Contd) * N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-308 7401D Voice Terminal Table 6-W. Voice Terminal Button Assignments for 7401D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes on next page.) 6-309 CHAPTER 6. SYSTEM FORMS Table 6-W. Voice Terminal Button Assignments for 7401D (Contd) Notes: 1. List: List number 1 to 3 where the destination number is stored. Dc: Dial codes of destination number. 2. Grp: 3. TAC/ Ext: 4. Grp: The split group number for ACD (1 to 32). For the Hospitality Parameter Reduction feature, enter a hunt group number from 1 to 5. Trunk or extension number of voice terminal to be monitored. Dial icom group number (1 to 32). This extension and destination extension number must be in the same group. 5. Grp: Dial icom group number (1 to 32). 6. Link: Link number (1 to 4). 7. Terminating Extension Group Number (1 to 32). 6-310 Grp: 7401D Voice Terminal Figure 6-23. 7401D Voice Terminal 6-311 CHAPTER 6. SYSTEM FORMS 7403D Voice Terminal Purpose This form is used to implement a 7403D multi-appearance voice terminal. Do not complete this form if the voice terminal is connected to a personal computer. Complete the Station-PC Voice Terminal (PC/PBX Connection) form. Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 7403D has been preprinted. • Lock Messages— Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n.” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number 0 to 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-312 7403D Voice Terminal Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). • Idle Appearance Preference— Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance Preference is set and the user is connected to the ringing call appearance. 6-313 CHAPTER 6. SYSTEM FORMS • Bridged Call Alerting— Enter “y” to allow incoming calls on bridged appearances to alert at this voice terminal. • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • 701A Data Module—Enter “y” so the voice terminal can have a Digital Terminal Data Module (DTDM). If a DTDM is assigned, the Data Module Form (page 2) must be completed and attached to the voice terminal form. Enter “n” if a DTDM is not desired. • List1:, List2:, List3:—Enter “p” for personal, “s” for system, “g” for group or “e” for enhanced. If “p” or “g” is entered, a group number is also required. • BUTTON ASSIGNMENTS The features and functions that can be assigned to the 7403D voice terminal administrable buttons are shown in Table 6-X. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the voice terminal. The abbreviated name must be entered on the button field on the form. Figure 6-24 shows the 7403D voice terminal button number assignments in relation to the button numbers on the Voice Terminal Form. The first three buttons are defaulted as call appearance buttons. These instructions are used for the data module for the 7403D. These instructions must be completed if “y” was entered in the “701A Data Module” field. • Data Extension—Enter the extension number assigned to the data module. A data extension can be a 1- to 5-digit number. The digits assigned must agree with the Dial Plan Record. • Name—Enter the name of the user associated with the data module. The name is optional, it can be left blank. • COR—Enter the desired class of restriction (COR) number from 0 to 63 that reflects the desired restriction. • COS—Enter the desired class of service (COS) number from 0 to 15. • List1:—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. • Abbreviated Dialing List Number (From above list)—Enter a number from 0 to 999. This is the number that will be dialed on the abbreviated dialing list entered in the previous step. • Ext—Make no entry. The extension number is automatically assigned when the system is administered. This is the extension number of the users who will share the module. 6-314 7403D Voice Terminal • Name—Enter the name assigned to this extension number. Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-315 CHAPTER 6. SYSTEM FORMS Implementation Note: This page only appears when the 710A Data Module field is answered “y” on page 1. 6-316 7403D Voice Terminal Table 6-X. Voice Terminal Button Assignments for 7403D * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-317 CHAPTER 6. SYSTEM FORMS Table 6-X. Voice Terminal Button Assignments for 7403D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. 6-318 7403D Voice Terminal Table 6-X. Voice Terminal Button Assignments for 7403D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-319 CHAPTER 6. SYSTEM FORMS Table 6-X. Voice Terminal Button Assignments for 7403D (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-320 7403D Voice Terminal Table 6-X. Voice Terminal Button Assignments for 7403D (Contd) * N = any number of buttons on the module can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes at end of table.) 6-321 CHAPTER 6. SYSTEM FORMS Table 6-X. Voice Terminal Button Assignments for 7403D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes on next page.) 6-322 7403D Voice Terminal Table 6-X. Voice Terminal Button Assignments for 7403D (Contd) Notes: 1. List: DC: 2. G r p : List number 1 to 3 where the destination number is stored. Dial codes of destination number, The split group number for ACD (1 to 32). 3. T A C / Ext: Trunk or extension number of voice terminal to be monitored. 4. Grp: Dial icom group number (1 to 32). This extension and destination extension number must be in the same group. 5. G r p : Dial icom group number (1 to 32). 6. Ext: Extension number of principal. 7. Link: A link number (1 to 4). 8. Ext: The destination extension. 9. G r p : A hunt group number (1 to 32). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: A trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Grp: Central Office line group number (1 to 40). 12. Extension number of hunt group. Ext: 13. Grp: Terminating Extension Group Number (1 to 32). 14. Type: A “c” for coverage answer group, “h” for a uniform call distribution, or direct department calling group. Grp: The number of the group (1 to 100 for “c,” 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 6-323 CHAPTER 6. SYSTEM FORMS Figure 6-24. 6-324 7403D Voice Terminal 7404D Voice Terminal 7404D Voice Terminal Purpose This form is used to implement a 7404D multi-appearance voice terminal. Do not complete this form if the voice terminal is connected to a personal computer. Complete the Station-PC Voice Terminal (PC/PBX Connection) form. Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 7404D has been preprinted. • Lock Messages— Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number from 0 through 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-325 CHAPTER 6. SYSTEM FORMS Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). Enter “y” if audix was entered for LWC Reception. • Idle Appearance Preference— Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance 6-326 7404D Voice Terminal Preference is set and the user is connected to the ringing call appearance. • Bridged Call Alerting-Enter “y” to allow incoming calls on bridged appearances to alert at this voice terminal. • Personalized Ringing Pattern— Enter a Personalized Ringing Pattern, 1 through 8, as follows: Ring Pattern 1 2 3 4 5 6 7 8 Tone Sequence MMM HHH LLL LHH HHL HLL HLH LHL L = 530 Hz, M = 750 Hz, and H = 1060 Hz • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • Display Cartridge— Enter “y” so the voice terminal can have a Display Cartridge. Enter “n” if a Display Cartridge is not desired. • List1:, List2:, List3:-Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “p” or “g” is entered, a group number is also required. BUTTON ASSIGNMENTS The features and functions that can be assigned to the 7404D voice terminal administrable buttons are shown in Table 6-V. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the voice terminal. The abbreviated name must be entered on the button field on the form. Figure 6-25 shows the 7404D voice terminal button number assignments in relation to the button numbers on the Voice Terminal Form. The first three buttons are defaulted as call appearance. • Data Extension—Enter the extension number assigned to the data module. A data extension can be a 1- to 5-digit number. The digits assigned must agree with the Dial Plan Record. • Name—Enter the name of the user associated with the data module. The name is optional, it can be left blank. • COR—Enter the desired class of restriction (COR) number from 0 through 63. 6-327 CHAPTER 6. SYSTEM FORMS • COS—Enter the desired class of service (COS) number from 0 through 15. • List1:—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” is entered, a group number is also required. • Abbreviated Dialing List Number (From above list)—Enter a number from 0 to 999. This is the number that will be dialed on the abbreviated dialing list entered in the previous step. • Ext—make no entry. The extension number is automatically assigned when the system is administered. This is the extension number of the users who will share the module. • Name—Enter the name assigned to this extension number. 6-328 7404D Voice Terminal Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-329 CHAPTER 6. SYSTEM FORMS Implementation Note: This form becomes page 3 of 3 when Display Cartridge is set to y. This form becomes page 2 of 3 when Display Cartridge is set to n. 6-330 7404D Voice Terminal 6-331 CHAPTER 6. SYSTEM FORMS Table 6-Y. Voice Terminal Button Assignments for 74040 * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-332 7404D Voice Terminal Table 6-Y. Voice Terminal Button Assignments for 7404D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. 6-333 CHAPTER 6. SYSTEM FORMS Table 6-Y. Voice Terminal Button Assignments for 7404D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-334 7404D Voice Terminal Table 6-Y. Voice Terminal Button Assignments for 7404D (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-335 CHAPTER 6. SYSTEM FORMS Table 6-Y. Voice Terminal Button Assignments for 7404D (Contd) * N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-336 7404D Voice Terminal Table 6-Y. Voice Terminal Button Assignments for 7404D (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-337 CHAPTER 6. SYSTEM FORMS Table 6-Y. Voice Terminal Button Assignments for 7404D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-338 7404D Voice Terminal Table 6-Y. Voice Terminal Button Assignments for 7404D (Contd) Notes: 1. List: List number 1 to 3 where the destination number is stored. DC: Dial codes of destination number. 2. G r p : 3. TAC/ Ext: The split group number for ACD (1 to 32). Trunk or extension number of voice terminal to be monitored. 4. Grp: Dial icom group number (1 to 32). This extension and destination extension number must be in the same group. 5. Grp: Dial icom group number (1 to 32). 6. Extension number of principal. Ext: 7. Link: A link number (1 to 4). 8. The destination extension. Ext: 9. Grp: A hunt group number (1 to 32). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: A trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Grp: Central Office line group number (1 to 40). 12. Ext: Extension number of hunt group. 13. Grp: Terminating Extension Group Number (1 to 32). 14. Type: Grp: A “c” for coverage answer group, “h” for a uniform call distribution, or direct department calling group. The number of the group (1 to 100 for “c,” 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 6-339 CHAPTER 6. SYSTEM FORMS Figure 6-25. 6-340 7404D Voice Terminal 7405D Voice Terminal 7405D Voice Terminal Purpose This form is used to implement a 7405D multi-appearance voice terminal. Do not complete this form if the voice terminal is connected to a personal computer. Complete the Station-PC Voice Terminal (PC/PBX Connection) form. Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 7405D has been preprinted. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number 0 to 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-341 CHAPTER 6. SYSTEM FORMS Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. Enter “y” if audix was entered for LWC Reception. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). Enter “y” if audix was entered for LWC Reception. • Idle Appearance Preference—Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance 6-342 7405D Voice Terminal Preference is set and the user is connected to the ringing call appearance. • Bridged Call Alerting— Enter “y” to allow incoming calls on bridged appearances to audible alert at this voice terminal. • 701A Data Module—Enter “y” so the voice terminal can have a Digital Terminal Data Module (DTDM). If a DTDM is assigned, the Data Module Form (page 2) must be completed and attached to the voice terminal form. Enter “n” if a DTDM is not desired. • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • F401A Feature Module—Enter “y” so the voice terminal can have a Feature Module. If a feature module is assigned, the Feature Module Form must be completed and attached to the voice terminal form. Feature and Data Modules cannot be assigned to the same voice terminal. Enter “n” if a Feature Module is not desired. • D401A Display Module—Enter “y” so the voice terminal can have a Display Module. If a Display Module is assigned, the Display Module Form must be completed and attached to the voice terminal form. Enter “n” if a Display Module is not desired. • C401A Coverage Module—Enter “y” so the voice terminal can have a Coverage Module. If a Coverage Module is assigned, the Call Coverage Module Form must be completed and attached to the voice terminal form. The voice terminal cannot have a Coverage and Display Module at the same time. Enter “n” if a Coverage Module is not desired. • List1:, List2:, List3:—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “p” or “g” is entered, a group number is also required. • BUTTON ASSIGNMENTS The features and functions that can be assigned to the 7405D voice terminal administrable buttons are shown in Table 6-Z. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the voice terminal. The abbreviated name must be entered on the button field on the form. Figure 6-26 shows the 7405D voice terminal button number assignments in relation to the button numbers on the Voice Terminal Form. The first three buttons are defaulted as call appearance. These instructions are used for the data module for the 7405D. These instructions must be completed if “y” was entered in the “701A Data Module” field. • Data Extension—Enter the extension number assigned to the data module. A data extension can be a 1- to 5-digit number. The digits assigned must agree with the Dial Plan Record. 6-343 CHAPTER 6. SYSTEM FORMS • Name—Enter the name of the user associated with the data module. The name is optional, it can be left blank. • COR—Enter the desired class of restriction (COR) number from 0 through 63. • COS—Enter the desired class of service (COS) number from 0 through 15. • List1: —Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. This allows the module to have up to three abbreviated dialing lists. • Abbreviated Dialing List Number (From above list)—Enter a number from 0 to 999. This is the number that will be dialed on the abbreviated dialing list entered in the previous step. • Ext—Make no entry. The extension number is automatically assigned when the system is administered. This is the extension number of the users who will share the module. • Name—Enter the name assigned to this extension number. 6-344 7405D Voice Terminal Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-345 CHAPTER 6. SYSTEM FORMS 6-346 7405D Voice Terminal Implementation Note: This form appears if ’’y’’ is entered in the 701A Data Module field. 6-347 CHAPTER 6. SYSTEM FORMS Table 6-Z. Voice Terminal Button Assignments for 7405D * N= any number of buttons on the voice terminal can be assigmed to this feature or function. (See Notes at end of table.) 6-348 7405D Voice Terminal Table 6-Z. Voice Terminal Button Assignments for 7405D (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. 6-349 CHAPTER 6. SYSTEM FORMS Table 6-Z. Voice Terminal Button Assignments for 7405D (Contd) Do Not Disturb * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-350 7405D Voice Terminal Table 6-Z. Voice Terminal Button Assignments for 7405D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-351 CHAPTER 6. SYSTEM FORMS Table 6-Z. Voice Terminal Button Assignments for 7405D (Contd) * N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-352 7405D Voice Terminal Table 6-Z. Voice Terminal Button Assignments for 7405D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-353 CHAPTER 6. SYSTEM FORMS Table 6-Z. Voice Terminal Button Assignments for 7405D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-354 7405D Voice Terminal Table 6-Z. Voice Terminal Button Assignments for 7405D (Contd) Notes: 1. List: DC: 2. G r p : 3. TAC/ Ext: 4. Grp: List number 1 to 3 where the destination number is stored. Dial codes of destination number. The split group number for ACD (1 to 32). Trunk or extension number of voice terminal to be monitored. Dial icom group number (1 to 32). This extension and destination extension number must be in the same group. 5. Grp: Dial icom group number (1 to 32). 6. Extension number of principal. Ext: 7. Link: Link number (1 to 4). 8. The destination extension. Ext: 9. Grp: Hunt group number (1 to 32). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: Trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Central Office line group number (1 to 40). Grp: 12. Ext: Extension number of hunt group. 13. Grp: Terminating Extension Group Number (1 to 32). 14. Type: A “c” for coverage answer group, “h” for a uniform call distribution, or direct department calling group. Grp: The number of the group (1 to 100 for “c,” 1 to 32 for “h”), For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 6-355 CHAPTER 6. SYSTEM FORMS Figure 6-26. 6-356 7405D Voice Terminal 7406D Voice Terminal 7406D Voice Terminal Purpose This form is used to implement a 7406D multi-appearance voice terminal. Do not complete this form if the voice terminal is connected to a personal computer. Complete the Station-PC Voice Terminal (PC/PBX Connection) form. Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 7406D has been preprinted. • Lock Messages —Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port—Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number 0 to 16 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 16 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-357 CHAPTER 6. SYSTEM FORMS Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path— Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n. ” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). • Idle Appearance Preference—Enter ‘‘ y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance Preference is set and the user is connected to the ringing call appearance. 6-358 7406D Voice Terminal • Bridged Call Alerting— Enter “y” to allow incoming calls on bridged appearances to alert at this voice terminal. • Personalized Ringing Pattern-Enter a Personalized Ringing Pattern, 1 through 8, as follows: Ring Pattern 1 2 3 4 5 6 7 8 Tone Sequence MMM HHH LLL LHH HHL HLL HLH LHL L = 530 Hz, M = 750 Hz, and H = 1060 Hz • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • Data Module—Enter “y” so the voice terminal can have an optional 703A Data Stand. If a Data Stand is assigned, the Data Module Form (page 2) must be completed and attached to the voice terminal form. Enter “n” if a DTDM is not desired. • Display Module—Enter “y” so the voice terminal can have a Display Module. Enter “n” if a Display Module is not desired. • List1:, List2:, List3:—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “p” or “g” is entered, a group number is also required. • Display Catiridge— Enter “y” if a display cartridge is used; otherwise, enter “n”. • BUTTON ASSIGNMENTS The features and functions that can be assigned to the 7406D voice terminal administrable buttons are shown in Table 6-AA. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the voice terminal. The abbreviated name must be entered on the button field on the form. Figure 6-27 shows the 7406D voice terminal button number assignments in relation to the button numbers on the Voice Terminal Form. The first three buttons are defaulted as call appearance. These instructions are used for the data module for the 7406D. These instructions must be completed if “y” was entered in the “701A Data Module” field. 6-359 CHAPTER 6. SYSTEM FORMS • Data Extension—Enter the extension number assigned to the data module. A data extension can be a 1- to 6-digit number. The digits assigned must agree with the Dial Plan Record. • Name—Enter the name of the user associated with the data module. The name is optional, it can be left blank. • COR—Enter the desired class of restriction (COR) number from 0 through 63. • COS—Enter the desired class of service (COS) number from 0 through 16. • List1:—Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. This allows the module to have up to three abbreviated dialing lists. • Abbreviated Dialing List Number (From above list)—Enter a number from 0 to 999. This is the number that will be dialed on the abbreviated dialing listed previously. • Ext—make no entry. The extension number is automatically assigned when the system is administered. This is the extension number of the users who will share the module. • Name—Enter the name assigned to this extension number. 6-360 7406D Voice Terminal 6-361 CHAPTER 6. SYSTEM FORMS Implementation Note: Buttons 12 through 18 are accessed by shifting buttons 5 through 11. 6-362 7406D Voice Terminal Implementation Note: This page only appears when the data Module field is answered “y’’ on page 1. 6-363 CHAPTER 6. SYSTEM FORMS Table 6-AA. Voice Terminal Button Assignments for 7406D * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-364 7406D Voice Terminal Table 6-AA. Voice Terminal Button Assignments for 7406D (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. 6-365 CHAPTER 6. SYSTEM FORMS Table 6-AA. Voice Terminal Button Assignments for 7406D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-366 7406D Voice Terminal Table 6-AA. Voice Terminal Button Assignments for 7406D (Contd) * N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-367 CHAPTER 6. SYSTEM FORMS Table 6-AA. Voice Terminal Button Assignments for 7406D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-368 7406D Voice Terminal Table 6-AA. Voice Terminal Button Assignments for 7406D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-369 CHAPTER 6. SYSTEM FORMS Table 6-AA. Voice Terminal Button Assignments for 7406D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-370 7406D Voice Terminal Table 6-AA. Voice Terminal Button Assignments for 7406D (Contd) Notes: 1. List: DC: 2. Grp: List number 1 to 3 where the destination number is stored. Dial codes of destination number. The split group number for ACD (1 to 32). 3. T A C / Ext: Trunk or extension number of voice terminal to be monitored 4. Grp: Dial icom group number (1 to 32). This extension and destination extension number must be in the same group. 5. Dial icom group number (1 to 32). Grp: 6. Ext: Extension number of principal. 7. Link: Link number (1 to 4). 8. Ext: The destination extension. 9. Grp: Hunt group number (1 to 32). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: Trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Grp: Central Office line group number (1 to 40). 12. Ext: Extension number of hunt group. 13. Grp: Terminating Extension Group Number (1 to 32). 14. Type: A “c” for coverage answer group, “h” for a uniform call distribution, or direct department calling group. Grp: The number of the group (1 to 100 for “c,” 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 6-371 CHAPTER 6. SYSTEM FORMS Figure 6-27. 6-372 7406D Voice Terminal 7407D Voice Terminal 7407D Voice Terminal Purpose This form is used to implement a 7407D multi-appearance voice terminal. Do not complete this form if the voice terminal is connected to a personal computer. Complete the Station-PC Voice Terminal (PC/PBX Connection) form. Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, 7407D has been preprinted. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • Port—Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 08). • Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number from 0 through 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The Integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-373 CHAPTER 6. SYSTEM FORMS Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe.Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter “y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for this voice terminal. This field only applies if the voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. • Auto Answer— Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). • Idle Appearance Preference— Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance Preference is set and the user is connected to the ringing call appearance. 6-374 7407D Voice Terminal • Bridged Call Alerting—Enter “y” to allow incoming calls on bridged appearances to alert at this voice terminal. • Restrict Last Appearance—Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • Personalized Ringing Pattern-Enter a Personalized Ringing Pattern from 1 to 8 as follows: Ring Pattern 1 2 3 4 5 6 7 8 Tone Sequence MMM HHH LLL LHH HHL HLL HLH LHL L = 530 Hz, M = 750 Hz, and H = 1060 Hz • Data Module—Enter “y” so the voice terminal can have a Data Module. If a Data Module is assigned, the Data Module Form (page 2) must be completed and attached to the voice terminal form. Enter “n” if a Module is not desired. • List1:, List2:, List3: —Enter “p” for personal, “s” for system, “g” for group, or ‘(e” for enhanced. If “p” or “g” is entered, a group number is also required. • BUTTON ASSIGNMENTS The features and functions that can be assigned to the 7407D voice terminal administrable buttons are shown in Table 6-AB. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned to the voice terminal. The abbreviated name must be entered on the button field on the form. Figure 6-28 shows the 7407D voice terminal button number assignments in relation to the button numbers on the Voice Terminal Form. The first three buttons are defaulted as call appearance. These instructions are used for the data module for the 7407D. These instructions must be completed if “y” was entered in the “Data Module” field. • Data Extension—Enter the extension number assigned to the data module. A data extension can be a 1- to 5-digit number. The digits assigned must agree with the Dial Plan Record. • Name—Enter the name of the user associated with the data module. The name is optional, it can be left blank. 6-375 CHAPTER 6. SYSTEM FORMS • COR—Enter the desired class of restriction (COR) number from 0 through 63. • COS—Enter the desired class of service (COS) number from 0 through 15. • List1: —Enter “p” for personal, “s” for system, “g” for group, or “e” for enhanced. If “g” or “p” is entered, a group number is also required. • Abbreviated Dialing List Number (From above list)—Enter a number from 0 through 999. This is the number that will be dialed on the abbreviated dialing list entered in the previous step. • Ext—Make no entry. The extension number is automatically assigned when the system is administered. This is the extension number of the users who will share the module. • Name—Enter the name assigned to this extension number. 6-376 7407D Voice Terminal Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-377 CHAPTER 6. SYSTEM FORMS 6-378 7407D Voice Terminal 6-379 CHAPTER 6. SYSTEM FORMS Implementation Note: This page only appears when the field Data Module is answered “y’’ on page 1. 6-380 7407D Voice Terminal Table 6-AB. Voice Terminal Button Assignments for 7407D * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-381 CHAPTER 6. SYSTEM FORMS Table 6-AB. Voice Terminal Button Assignments for 7407D (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. 6-382 7407D Voice Terminal Table 6-AB. Voice Terminal Button Assignments for 7407D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-383 CHAPTER 6. SYSTEM FORMS Table 6-AB. Voice Terminal Button Assignments for 7407D (Contd) * N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-384 7407D Voice Terminal Table 6-AB. Voice Terminal Button Assignments for 7407D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-385 CHAPTER 6. SYSTEM FORMS Table 6-AB. Voice Terminal Button Assignments for 7407D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-386 7407D Voice Terminal Table 6-AB. Voice Terminal Button Assignments for 7407D (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. † The use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-387 CHAPTER 6. SYSTEM FORMS Table 6-AB. Voice Terminal Button Assignments for 7407D (Contd) Notes: 1. List: List number 1 to 3 where the destination number is stored. DC: Dial codes of destination number. 2. Grp: The split group number for ACD (1 to 32). 3. TAC/ Ext: Trunk or extension number of voice terminal to be monitored. 4. Grp: Dial Icom group number (1 to 32). This extension and destination extension number must be in the same group. 5. G r p : Dial Icom group number (1 to 32). 6. Ext: Extension number of principal. 7. Link number (1 to 4). Link: 8. Ext: The destination extension. 9. Grp: Hunt group number (1 to 32)—no visual indication of the hunt group status is given. For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: Trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Grp: Central Office line group number (1 to 40). 12. Ext: Extension number of hunt group. 13. Grp: Terminating Extension Group Number (1 to 32). 14. Type: Grp: 6-388 A “c” for coverage answer group, “h” for a uniform call distribution, or direct department calling group. The number of the group (1 to 100 for “c,” 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 7407D Voice Terminal Figure 6-28. 7407D Voice Terminal 6-389 CHAPTER 6. SYSTEM FORMS Personal Computer (PC)/Private Branch Exchange (PBX) Connection Purpose This form is used to implement a Personal Computer Terminal which can be used with a 7403D, 7404D, 7405D, 7406D, or 7407D voice terminal. Instructions Make assignments as required for the following fields: • Extension—Enter a valid extension number that agrees with the dial plan. • Type—Make no entry, PC has been preprinted. • Set—Enter the digital voice terminal type the PC is connected to. Allowable entries are 7403D, 7404D, 7405D, 7406D, or 7407D. • Lock Messages—Enter “y” to restrict other users from reading or canceling the voice terminal messages; otherwise, enter “n. ” • COR—Enter a class of restriction (COR) number from 0 through 63 that reflects the desired restriction. • Room—Enter the room, building, or floor where the voice terminal is located. See the Port Assignment Record. This field may be left blank. • • Port-Enter one letter and a 4-digit number. The first letter identifies the carrier (A, B, C, E, or F); the second two digits identify the slot number in the carrier (01 to 20). The last two digits identify the circuit number (01 to 01). Security Code—Enter a 4-digit security code required to retrieve messages for the AP Demand Print feature and voice synthesis retrieval of messages. • COS—Enter the desired class of service (COS) number 0 to 15 to restrict or allow Automatic Callback, Call Forwarding, Data Privacy, and Priority Calling features. • Jack—Enter up to five characters that are used to identify the jack location the voice terminal is connected to. This field may be left blank. See the Port Assignment Record. • Name—Enter the name of person associated with this voice terminal. Up to 15 characters can be used. This field can be shared with a Room #. The name assigned to a voice terminal remains with that voice terminal until it is changed. The integrated Directory feature lists the names as they are entered on the forms. Names can be entered in all upper case letters, all lower case letters, or a mixture of upper and lower case. Also, the first or last name can be entered first and a middle name or initial can be used. Spaces or commas can be used between names. 6-390 PC/PBX Connection Periods, hyphens, apostrophes, or other special characters, if used, are discarded by the system when the name is entered into the data base. The following examples show typical entries: • Bill J Doe • Doe,Bill J • Bill Doe • Coverage Path—Enter a coverage path number from 1 through 400. This field may be left blank if no coverage is desired. For the Hospitality Parameter Reduction feature, enter a coverage path number from 1 to 5. • Cable—Enter the cable number that connects the voice terminal jack to the System 75. This field may be left blank. This information can also be entered in the Blank column on the Port Assignment Record. • LWC Reception—Enter “ap-spe” if messages are stored on the Applications Processor (AP) or by the System Processing Element (SPE). Enter “audix” if messages are stored on the Audio Information Exchange System (AUDIX). Enter “none” if LWC is not to be activated toward this voice terminal and the voice terminal users are not allowed to leave messages for this voice terminal. • Headset—Enter ‘(y” if this terminal has a headset; otherwise, enter “n.” • Coverage Msg Retrieval—Enter a “y” to allow a user in the voice terminal’s Coverage Path to retrieve Leave Word Calling (LWC) messages for the voice terminal. This field only applies if this voice terminal is marked for LWC Reception. • LWC Activation—Enter “y” to allow internal voice terminal users to leave short LWC messages for other internal voice terminal users. If the system has the Hospitality features, enter “y” for voice terminals in the guest rooms if the failed wakeup voice terminal is to receive LWC messages indicating incomplete wakeup calls. • Auto Answer—Enter “y” if this terminal has Auto Answer; otherwise, enter “n.” Auto Answer indicates if an incoming call will be automatically answered by an Automatic Call Distribution (ACD) agent. • Data Restriction—Enter “y” to prevent tones, such as Call Waiting Tones, from interrupting this user’s conversation. Data restriction provides permanent protection and cannot be changed by the voice terminal user. • Redirect Notification—Enter “y” to give a half ring at this voice terminal when calls to this terminal are redirected (via Call Forwarding or Call Coverage). • Idle Appearance Preference— Enter “y” or “n” to indicate which call appearance is selected when the user lifts the handset and there is an incoming call. If “y” is entered, the Idle Appearance Preference is set and the user is connected to an idle call appearance instead of the ringing call. If “n” is entered, Alerting Appearance Preference is set and the user is connected to the ringing call appearance. 6-391 CHAPTER 6. SYSTEM FORMS • PCOLG/Teg Call Alerting— Enter “y” if the PC user will be alerted of an incoming PCOLG call; otherwise, enter “n.” • Restrict Last Appearance— Enter “y” to restrict the last idle call appearance for incoming priority calls and outgoing call originations only; otherwise, enter “n”. • List1:, List2:, List3: —Enter “p” for personal, ‘IS” for system, “g” for group, or “e” for enhanced. If “p” or “g” is entered, a group number is also required. BUTTON ASSIGNMENTS The features and functions that can be assigned to the PC and voice terminal administrable buttons are shown in Table 6-AC. The table shows the feature name, the abbreviated name of the feature, and the maximum allowed number of features or functions that can be assigned. The abbreviated name must be entered on the button field on the form. The numbers in parentheses (F1), (F3), (F5), (CF1 ), (CF2), etc., beside the BUTTON ASSIGNMENTS field represent the button Iocations on the PC. These instructions are used for the data module for the PC. • Data Extension—Enter the extension number assigned to the data module. A data extension can be a 1- to 5-digit number. The digits assigned must agree with the Dial Plan Record. • Name—Enter the name of the user associated with the data module. The name is optional, it can be left blank. • COR—Enter the desired class of restriction (COR) number from 0 through 63. • COS—Enter the desired class of service (COS) number from 0 through 15. • List1: —Enter “p” for personal, “s” for system, “g” for group, or “e’ for enhanced. If “p” or “g” is entered, a group number is also required. This allows the module to have up to three abbreviated dialing lists. • Abbreviated Dialing Dial Code (From above list)—Enter a number from 0 to 999. This is the number that will be dialed in the abbreviated dialing list entered in the previous step. • Ext—Make no entry. The extension number is automatically assigned when the system is administered. This is the extension number of the users who will share the module. • Name—Enter the name assigned to this extension number. 6-392 PC/PBX Connection Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 6-393 CHAPTER 6. SYSTEM FORMS 6-394 PC/PBX Connection 6-395 CHAPTER 6. SYSTEM FORMS Table 6-AC. Voice Terminal Button Assignments for Personal Computer * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-396 PC/PBX Connection Table 6-AC. Voice Terminal Button Assignments for Personal Computer (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. 6-397 CHAPTER 6. SYSTEM FORMS Table 6-AC. Voice Terminal Button Assignments for Personal Computer (Contd) * N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-398 PC/PBX Connection Table 6-AC. Voice Terminal Button Assignments for Personal Computer (Contd) *N= any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-399 CHAPTER 6. SYSTEM FORMS Table 6-AC. Voice Terminal Button Assignments for Personal Computer (Contd) * N = any number of buttons on the module can be assigned to this feature or function. (See Notes at end of table.) 6-400 PC/PBX Connection Table 6-AC. Voice Terminal Button Assignments for Personal Computer (Contd) * N = any number of buttons on the voice terminal can be assigned to this feature or function. (See Notes at end of table.) 6-401 CHAPTER 6. SYSTEM FORMS Table 6-AC. * N= Voice Terminal Button Assignments for Personal Computer (Contd) any number of buttons on the voice terminal can be assigned to this feature or function. † T h e use of service observing features may be subject to federal, state, or local laws, rules or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules and regulations before using these features. (See Notes on next page.) 6-402 PC/PBX Connection Table 6-AC. Voice Terminal Button Assignments for Personal Computer (Contd) Notes: 1. List: List number 1 to 3 where the destination number is stored. Dc: Dial codes of destination number. 2. Grp: 3. T A C / Ext: The split group number for ACD (1 to 32). Trunk or extension number of voice terminal to be monitored. 4. Grp: Dial Icom group number (1 to 32). This extension and destination extension number must be in the same group. 5. G r p : Dial Icom group number (1 to 32). 6. Ext: Extension number of principal. 7. Link: Link number (1 to 4). 8. Ext: The destination extension. 9. Grp: Hunt group number (1 to 32). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 10. Grp: Trunk group number (1 to 99). For the Hospitality Parameter Reduction feature, enter a trunk group number (1 to 50). 11. Grp: Central Office line group number (1 to 40). 12. Ext: Extension number of hunt group. 13. Grp: Terminating Extension Group Number (1 to 32). 14. Type: A “c” for coverage answer group, “h” for a uniform call distribution, or direct department calling group. Grp: The number of the group (1 to 100 for “c,” 1 to 32 for “h”). For the Hospitality Parameter Reduction feature, enter a hunt group number (1 to 5). 6-403 CHAPTER 7. BLANK FORMS CHAPTER 7. BLANK FORMS This chapter contains a complete set of blank system forms to use to make software assignments for your system. Reproduce these forms and complete all fields as required based on information obtained from the Communications Survey (Chapter 4). Use the completed forms during system implementation and then retain as a set of hard copy records of your system. 7-1 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 0 7-2 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 0 (Contd) 7-3 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 1 7-4 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 1 (Contd) 7-5 CHAPTER 7. BLANK FORMS Abbreviated Dialing —Enhanced List Form 2 7-6 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 2 (Contd) 7-7 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 3 7-8 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 3 (Contd) 7-9 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 4 7-10 CHAPTER 7. BLANK FORMS Abbreviated Dialing —Enhanced List Form 4 (Contd) 7-11 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 5 7-12 CHAPTER 7. BLANK FORMS Abbreviated Dialing —Enhanced List Form 5 (Contd) 7-13 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 6 7-14 CHAPTER 7. BLANK FORMS Abbreviated Dialing —Enhanced List Form 6 (Contd) 7-15 CHAPTER 7. BLANK FORMS Abbreviated Dialing —Enhanced List Form 7 7-16 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 7 (Contd) 7-17 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 8 7-18 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 8 (Contd) 7-19 CHAPTER 7. BLANK FORMS Abbreviated DiaIing— Enhanced List Form 9 7-20 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Enhanced List Form 9 (Contd) 7-21 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Group List Implementation Note: The default value for Size is 5. Therefore, only DIAL CODES 11 through 15 will be displayed initially. lf Size equals 35 through 60, this form becomes two pages. If Size equals 65 through 90, this form becomes three pages. 7-22 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Group List (Contd) Implementation Note: The default value for Size is 5. Therefore, only DIAL CODES 11 through 15 will be displayed initially. If the Size field on page 1 is 35 through 60, this form becomes two pages. If Size is 65 through 90, this form becomes three pages. 7-23 CHAPTER 7. BLANK FORMS Abbreviated Dialing —Group List (Contd) Implementation Note: The default value for Size is 5. Therefore, only DIAL CODES 11 through 15 will be displayed initially. If the Size field on page 1 is 35 through 60, this form becomes two pages. If Size is 65 through 90, this form becomes three pages. 7-24 CHAPTER 7. BLANK FORMS Abbreviated Dialing—Personal List Implementation Note: The default value for Size is 5. Therefore, only DIAL CODES 1 through 5 will be displayed initially. If Size equals 10, then DIAL CODES 6 through 10 will also be displayed. 7-25 CHAPTER 7. BLANK FORMS Abbreviated Dialing—System List Implementation Note: The default value for Size is 5. Therefore, only DIAL CODES 11 through 15 will be displayed initially. lf Size equals 35 through 60, this form becomes two pages. If Size equals 65 through 90, this form becomes three pages. 7-26 CHAPTER 7. BLANK FORMS Abbreviated Dialing—System List (Contd) Implementation Note: The default value for Size is 5. Therefore, only DIAL CODES 11 through 15 will be displayed initially. If the Size field on page 1 is 35 through 60, this form becomes two pages. If Size is 65 through 90, this form becomes three pages. 7-27 CHAPTER 7. BLANK FORMS Abbreviated Dialing—System List (Contd) implementation Note: The default value for Size is 5. Therefore, only DIAL CODES 11 through 15 will be displayed initially. If the Size field on page 1 is 35 through 60, this form becomes two pages. If Size is 65 through 90, this form becomes three pages. 7-28 CHAPTER 7. BLANK FORMS Abbreviated Dialing—7103A List 7-29 CHAPTER 7. BLANK FORMS Access Trunk Group Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold The PBX lD field only appears on this form if y is assigned to the Used for DCS field. 7-30 CHAPTER 7. BLANK FORMS Access Trunk Group (Contd) 7-31 CHAPTER 7. BLANK FORMS Access Trunk Group (Contd) 7-32 CHAPTER 7. BLANK FORMS Allowed Calls List 7-33 CHAPTER 7. BLANK FORMS APLT Trunk Group Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold 7-34 CHAPTER 7. BLANK FORMS APLT Trunk Group (Contd) 7-35 CHAPTER 7. BLANK FORMS APLT Trunk Group (Contd) 7-36 CHAPTER 7. BLANK FORMS Attendant Console 7-37 CHAPTER 7. BLANK FORMS Attendant Console (Contd) 7-38 CHAPTER 7. BLANK FORMS Attendant Console (Contd) 7-39 CHAPTER 7. BLANK FORMS Authorization Codes 7-40 I CHAPTER 7 BLANK FORMS Automatic Route Selection—Foreign Numbering Plan Area (FNPA) 7-41 CHAPTER 7. BLANK FORMS Automatic Route Selection—Foreign Numbering Plan Area (FNPA) (Contd) 7-42 CHAPTER 7. BLANK FORMS Automatic Route Selection—Home Numbering Plan Area (HNPA) Note: System 75 recognizes the service codes 411, 611, and 911 as area codes because of the middle digit, 1. Therefore, these codes must be administered in the FNPA table. 7-43 CHAPTER 7. BLANK FORMS Automatic Route Selection—Remote Home Numbering Plan Area (RHNPA) 7-44 CHAPTER 7. BLANK FORMS Automatic Route Selection—Toll Table 7-45 CHAPTER 7. BLANK FORMS Call Coverage Answer Group Page 1 of 1 COVERAGE ANSWER GROUP Group Number: — Group Name: GROUP MEMBER ASSIGNMENTS Ext Name Ext 1: 5: 2: 6: 3: 4: 7-46 8: Name CHAPTER 7. BLANK FORMS Call Coverage Module 7-47 CHAPTER 7. BLANK FORMS Call Coverage Paths 7-48 I CHAPTER 7. BLANK FORMS Central Office Trunk Group Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold 7-49 CHAPTER 7. BLANK FORMS Central Office Trunk Group (Contd) 7-50 CHAPTER 7. BLANK FORMS Central Office Trunk Group (Contd) 7-51 CHAPTER 7. BLANK FORMS Class of Restriction 7-52 CHAPTER 7. BLANK FORMS Class of Service 7-53 CHAPTER 7. BLANK FORMS Code Restriction FNPA 7-54 CHAPTER 7. BLANK FORMS Code Restriction HNPA 7-55 CHAPTER 7. BLANK FORMS Console Parameters 7-56 CHAPTER 7. BLANK FORMS CPE Trunk Group Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) • Short Holding Time (secs.), •Short Holding Threshold 7-57 CHAPTER 7. BLANK FORMS CPE Trunk Group (Contd) 7-58 CHAPTER 7. BLANK FORMS CPE Trunk Group (Contd) 7-59 CHAPTER 7. BLANK FORMS Data Line Data Module Note: 7-60 lf KYBD Dialing is “n,” use this Page 2. CHAPTER 7. BLANK FORMS Data Line Data Module (Contd) Note: lf KYBD Dialing is “y,” use this Page 2. 7-61 CHAPTER 7. BLANK FORMS Note: 7-62 This is a 1-page form if Uniform Dialing Plan is answered “n.” CHAPTER 7. BLANK FORMS Dial Plan (Contd) Note: This form becomes six pages if Uniform Dialing Plan is answered “y.” 7-63 CHAPTER 7. BLANK FORMS Dial Plan (Contd) 7-64 CHAPTER 7. BLANK FORMS 7-65 CHAPTER 7-66 7. BLANK FORMS I CHAPTER 7. BLANK FORMS Digit Absorption 7-67 CHAPTER 7. BLANK FORMS Display Module 7-68 CHAPTER 7. BLANK FORMS Direct Inward Dialing Trunk Group Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold 7-69 CHAPTER 7. BLANK FORMS Direct Inward Dialing Trunk Group (Contd) 7-70 CHAPTER 7. BLANK FORMS Direct Inward Dialing Trunk Group (Contd) 7-71 CHAPTER 7. BLANK FORMS Digital Multiplexed Interface (DMI) Trunk Group Implementation Note: The following fields only appear on this form if y is assigned to the field labeled ACA Assignment: 7-72 • Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold CHAPTER 7. BLANK FORMS Digital Multiplexed Interface (DMI) Trunk Group (Contd) 7-73 CHAPTER 7. BLANK FORMS Digital Multiplexed Interface (DMI) Trunk Group (Contd) 7-74 CHAPTER 7. BLANK FORMS 7-75 CHAPTER 7. BLANK FORMS Feature Access Codes Implementation Note: The Emergency Access To Attendant Acess Code field appears on this form when the customer has purchased the optional Emergency Access to the Attendant feature. 7-76 CHAPTER 7. BLANK FORMS Feature Access Codes (Contd) 7-77 CHAPTER 7. BLANK FORMS Feature Access Codes (Contd) Implementation Note: The ACD split group features appear on this form when the customer has purchased the optional ACD features. 7-78 CHAPTER 7. BLANK FORMS Feature Access Codes (Contd) 7-79 CHAPTER 7. BLANK FORMS Feature Module 7-80 CHAPTER 7. BLANK FORMS Feature Related System Parameters Implementation Note: Use this form if ACA is disabled. 7-81 CHAPTER 7. BLANK FORMS Feature Related System Parameters (Contd) Implementation Note: Use this form if ACA is enabled and Referral Calls is: local. 7-82 CHAPTER 7. BLANK FORMS Feature Related System Parameters (Contd) Implementation Note: Use this form if ACA is enabled and Referral CalIs is: remote. 7-83 CHAPTER 7. BLANK FORMS Feature Related System Parameters (Contd) (V3) Implementation Note: Page 2 is identical for all versions of this form. 7-84 CHAPTER 7. BLANK FORMS Feature Related System Parameters (Contd) (SYSTEM 75 XE) Implementation Note: Page 2 is identical for all versions of this form. 7-85 CHAPTER 7. BLANK FORMS Feature Related System Parameters (Contd) Implementation Note: Page 3 is identical for all versions of this form. 7-86 CHAPTER 7. BLANK FORMS Foreign Exchange Trunk Group Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold The Allowed Calls List field appears if “toll’’is entered in the Restriction field. 7-87 CHAPTER 7. BLANK FORMS Foreign Exchange Trunk Group (Contd) 7-88 CHAPTER 7. BLANK FORMS Foreign Exchange Trunk Group (Contd) 7-89 CHAPTER 7. 7-90 BLANK FORMS CHAPTER 7. BLANK FORMS 7-91 CHAPTER 7. BLANK FORMS Hospitality-Related System Parameters Implementation Note: Page 1 is identical for all versions of this form. 7-92 CHAPTER 7. BLANK FORMS Hospitality-Related System Parameters (Contd) Implementation Note: This form depicts Announcement Type as silence. 7-93 CHAPTER 7. BLANK FORMS Hospitality-Related System Parameters (Contd) Implementation Note: This form depicts Announcement Type as voice-synthesis. The Announcement Port field must be completed if voice-synthesis is entered as the Announcement Type. 7-94 CHAPTER 7. BLANK FORMS Hospitality-Related System Parameters (Contd) Implementation Note: This form depicts Announcement Type as external. The Auxiliary Board Announcement field must be completed if external is entered as the Announcement Type. 7-95 CHAPTER 7. BLANK FORMS Hunt Groups Implementation Note: This foreshows the Queue and ACD fields set to no. 7-96 CHAPTER 7. BLANK FORMS Hunt Groups (Contd) Implementation Note: This foreshows the Queue field set to yes and the ACD field set to no. 7-97 CHAPTER 7. BLANK FORMS Hunt Groups (Contd) Implementation Note: This form shows the Queue field set to no and the ACD and Measured By MIS fields set to yes. 7-98 CHAPTER 7. BLANK FORMS Hunt Groups (Contd) Implementation Note: This foreshows the Queue, ACD, and Measured By MIS fields set to yes. 7-99 CHAPTER 7. BLANK FORMS Hunt Groups (Contd) 7-100 CHAPTER 7. BLANK FORMS Hunt Groups (Contd) 7-101 CHAPTER 7. BLANK FORMS Hunt Groups (Contd) 7-102 CHAPTER 7. BLANK FORMS Hunt Groups (Contd) 7-103 CHAPTER 7. BLANK FORMS Intercom Groups 7-104 CHAPTER 7. BLANK FORMS Intercom Groups (Contd) 7-105 CHAPTER 7. BLANK FORMS Interface Data Module 7-106 CHAPTER 7. BLANK FORMS Interface Data Module (Contd) 7-107 CHAPTER 7. BLANK FORMS Interface Data Module (Contd) 7-108 CHAPTER 7. BLANK FORMS Interface Data Module (Contd) 7-109 CHAPTER 7. BLANK FORMS Interface Links 7-110 CHAPTER 7. BLANK FORMS Inter-Exchange Carrier (lXC) Codes 7-111 CHAPTER 7. BLANK FORMS Listed Directory Numbers 7-112 CHAPTER 7. BLANK FORMS Loudspeaker Paging and Code Calling Access 7-113 CHAPTER 7. BLANK FORMS Loudspeaker Paging and Code Calling Access (Contd) 7-114 CHAPTER 7. BLANK FORMS Loudspeaker Paging and Code Calling Access (Contd) 7-115 CHAPTER 7. BLANK FORMS Modem Pool Group 7-116 CHAPTER 7. BLANK FORMS Modem Pool Group (Contd) 7-117 CHAPTER 7. BLANK FORMS Modular Processor Data Modules/Modular Trunk Data Modules Implementation Note: PDM or TDM may be entered in “Type.” If tdm is entered, “Connected to” field is not displayed. 7-118 CHAPTER 7. BLANK FORMS Netcon Data Module 7-119 CHAPTER 7. BLANK FORMS Netcon Data Module (Contd) 7-120 CHAPTER 7. BLANK FORMS Netcon Data Module (Contd) 7-121 CHAPTER 7. BLANK FORMS Netcon Data Module (Cond) 7-122 CHAPTER 7. BLANK FORMS Permanent Switched Calls 7-123 CHAPTER 7. BLANK FORMS Personal Central Office Line Groups (PCOLGS) Implementation Note: The fields “Trunk Direction” and “Prefix-1” do not appear if wats is entered in “GroupType.” 7-124 CHAPTER 7. BLANK FORMS Pickup Groups 7-125 CHAPTER 7. BLANK FORMS Pickup Groups (Contd) 7-126 CHAPTER 7. BLANK FORMS Processor Channel Assignment 7-127 CHAPTER 7. BLANK FORMS Processor Channel Assignment (Contd) 7-128 CHAPTER 7. BLANK FORMS Processor Channel Assignment (Contd) 7-129 CHAPTER 7. BLANK FORMS Processor Channel Assignment (Contd) 7-130 CHAPTER 7. BLANK FORMS Recorded Announcements 7-131 CHAPTER 7. BLANK FORMS Recorded Announcements (Contd) Implementation Note: Announcements 1 and 2 show the fields that are assigned to the analog and integrated announcement, respectively. 7-132 CHAPTER 7. BLANK FORMS Recorded Announcement Data Module 7-133 CHAPTER 7. BLANK FORMS Release Link Trunk Group Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold The PBX lD field only appears on this form if y is assigned to the Used for DCS field. 7-134 CHAPTER 7. BLANK FORMS Release Link Trunk Group (Contd) 7-135 CHAPTER 7. BLANK FORMS Release Link Trunk Group (Contd) 7-136 CHAPTER 7. BLANK FORMS Remote Access 7-137 CHAPTER 7. BLANK FORMS RNX Translation Table 7-138 CHAPTER 7. BLANK FORMS Routing Patterns 7-139 CHAPTER 7. BLANK FORMS Synchronization Plan 7-140 CHAPTER 7. BLANK FORMS Tandem Trunk Group Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold The PBX lD field only appears on this form if y is assigned to the Used for DCS field. 7-141 CHAPTER 7. BLANK FORMS Tandem Trunk Group (Contd) 7-142 CHAPTER 7. BLANK FORMS Tandem Trunk Group (Contd) 7-143 CHAPTER 7. BLANK FORMS Terminating Extension Group 7-144 CHAPTER 7. BLANK FORMS Tie Trunk Group Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold The PBX ID field only appears on this form if y is assigned to the Used for DCS field. 7-145 CHAPTER 7. BLANK FORMS Tie Trunk Group (Contd) 7-146 CHAPTER 7. BLANK FORMS Tie Trunk Group (Contd) 7-147 CHAPTER 7. BLANK FORMS Wide Area Telecommunications Service Trunk Group Implementation Note: The following fields only appear on this form if y is assigned to the ACA Assignment field: • Long Holding Time (hours) • Short Holding Time (secs.) • Short Holding Threshold 7-148 CHAPTER 7. BLANK FORMS Wide Area Telecommunications Service Trunk Group (Contd) 7-149 CHAPTER 7. BLANK FORMS Wide Area Telecommunications Service Trunk Group (Contd) 7-150 CHAPTER 7. BLANK FORMS 10 Multi-Button Electronic (MET) Voice Terminal 7-151 CHAPTER 7. BLANK FORMS 20 Multi-Button Electronic (MET) Voice Terminal 7-152 CHAPTER 7. BLANK FORMS 20 Multi-Button Electronic (MET) Voice Terminal (Contd) Implementation Note: The entries “call-appr” or “brdg-appr” may be assigned to buttons 1 through 5 only on this form. 7-153 CHAPTER 7. BLANK FORMS 30 Multi-Button Electronic (MET) Voice Terminal 7-154 CHAPTER 7. BLANK FORMS 30 Multi-Button Electronic (MET) Voice Terminal (Contd) Implementation Note: The entries “call-appr” or “brdg-appr” may be assigned to buttons 1 through 5 only on this form. 7-155 CHAPTER 7. BLANK FORMS 500 Voice Terminal 7-156 CHAPTER 7. BLANK FORMS 7-157 CHAPTER 7. BLANK FORMS 510D Personal Terminal (Contd) 7-158 CHAPTER 7. BLANK FORMS 510D Personal Terminal (Contd) 7-159 CHAPTER 7. BLANK FORMS 510D Personal Terminal (Contd) 7-160 CHAPTER 7. BLANK FORMS 515 Business Communications Terminal 7-161 CHAPTER 7. BLANK FORMS 515 Business Communications Terminal (Contd) 7-162 CHAPTER 7. BLANK FORMS 2500 Voice Terminal 7-163 CHAPTER 7. BLANK FORMS 7101A Voice Terminal Implementation Note: The field labeled “R Balance Network” only appears when y is entered in the ``Off Premise Station field.” 7-164 CHAPTER 7. BLANK FORMS 7103A Voice Terminal Implementation Note: The field labeled “R Balance Network” only appears when y is entered in the “Off Premise Station field.” 7-165 CHAPTER 7. BLANK FORMS 7303S Voice Terminal 7-166 CHAPTER 7. BLANK FORMS 7305S Voice Terminal 7-167 CHAPTER 7. BLANK FORMS 7305S Voice Terminal (Contd) 7-168 CHAPTER 7. BLANK FORMS 7309H Voice Terminal Implementation Note: The first three buttons must be assigned to call-appr (call appearance.) 7-169 CHAPTER 7. BLANK FORMS 7401D Voice Terminal Implementation Notes: Leave call-appr in BUTTON ASSIGNMENTS 1 and 2. Make no entries in BUTTON ASSIGNMENT 10. 7-170 CHAPTER 7. BLANK FORMS 7403D Voice Terminal 7-171 CHAPTER 7. BLANK FORMS 7403D Voice Terminal (Contd) Implementation Note: This page only appears when the Data Module field is answered “y’’ on page 1. 7-172 CHAPTER 7. BLANK FORMS 7404D Voice Terminal 7-173 CHAPTER 7. BLANK FORMS 7404D Voice Terminal (Contd) 7-174 CHAPTER 7. BLANK FORMS 7404D Voice Terminal (Contd) 7-175 CHAPTER 7. BLANK FORMS 7405D Voice Terminal 7-176 CHAPTER 7. BLANK FORMS 7405D Voice Terminal (Contd) 7-177 CHAPTER 7. BLANK FORMS 7405D Voice Terminal (Contd) 7-178 CHAPTER 7. BLANK FORMS 7406D Voice Terminal 7-179 CHAPTER 7. BLANK FORMS 7406D Voice Terminal (Contd) Implementation Note: Buttons 12 through 8 are accessed by shifting buttons 5 through 11. 7-180 CHAPTER 7. BLANK FORMS 7406D Voice Terminal (Contd) Implementation Note: This page only appears when the 701A Data Module field is answered “y” on page 1. 7-181 CHAPTER 7. BLANK FORMS 7407D Voice Terminal 7-182 CHAPTER 7. BLANK FORMS 7407D Voice Terminal (Contd) 7-183 CHAPTER 7. BLANK FORMS 7407D Voice Terminal (Contd) 7-184 CHAPTER 7. BLANK FORMS 7407D Voice Terminal (Contd) Implementation Note: This page only appears when the Data Module field is answered “y’’ on page 1. 7-185 CHAPTER 7. BLANK FORMS Personal Computer (PC)/Private Branch Exchange (PBX) Connection 7-186 CHAPTER 7. BLANK FORMS Personal Computer (PC)/Private Branch Exchange (PBX) Connection (Contd) 7-187 CHAPTER 7. BLANK FORMS Personal Computer (PC)/Private Branch Exchange (PBX) Connection (Contd) 7-188 CHAPTER 8. REFERENCES CHAPTER 8. REFERENCES The following is an abbreviated listing of System 75 documents. Included is a brief description of each document in the list. For a complete listing of System 75 documents, refer to the AT&T System 75—Documentation Guide and Subject index, 555-200-010. To order copies of any of these documents, refer to the address on the back of the title page. AT&T Telecommunication Electrical Protection 350-060 Provides practical, functional information and application detail combined with training material for telecommunication engineers in the electrical protection field. Business Communications Systems Publications Catalog 555-000-010 Provides a list of publications that support AT&T business communications systems. Also provides a brief description of each publication listed. AT&T System 75 and System 85—Terminals and Adjuncts 555-015-201 Provides concise physical and functional descriptions of the peripheral equipment that can be used with System 75 and System 85. It is intended as an aid for both AT&T and customer personnel in selecting appropriate components for these systems and in training and management. AT&T System 75 and System 85—DS1/DMI Interface 555-025-101 Provides both a broad and detailed description of the System 75 and System 85 DS1/DM1 Interface. Introduces and defines concepts and terminology unique to DS1/DM1. Also includes applications, engineering procedures and considerations, cabling and connection arrangements, administration requirements, restrictions and limitations, etc. AT&T System 75—Installation and Test 555-200-104 Provides the information necessary to perform the tasks of installing and testing the system’s common equipment. Includes a description of the necessary tools and equipment. AT&T System 75—System Maintenance 555-200-105 Provides the information necessary for monitoring, testing, and maintaining the AT&T System 75. It is intended to cover many of the faults and troubles that can occur in the system. 8-1 CHAPTER 8. REFERENCES AT&T System 75—Upgrades and Additions 555-200-106 Provides procedures and information required to upgrade an R1V1 System 75 to a R1V2 or R1V3 System 75, to upgrade an R1V2 System 75 to an R1V3 System 75, and to make additions to an operational System 75, after the initial switch installation. AT&T System 75—Wiring 555-200-111 Provides the information necessary for installing inside wiring for the AT&T System 75 and System 75 XE. AT&T System 75—Wiring Pocket Reference 555-200-112 Provides a quick reference for wiring information relating to the AT&T System 75 and System 75 XE. AT&T System 75 Electrical Protection, Grounding, and Exposure Checklists 555-200-120 Provides coverage of the conditions that must be met before adequate electrical protection can be assured for a System 75 installation. It reflects the requirements of AT&T and the National Electrical Code for protecting equipment against electrical disturbances or exposures including: lightning, power contact, power induction, and ground potential rise. AT&T System 75—System Description 555-200-200 Provides a technical description of the system hardware, environmental and space requirements, and parameters. This document also provides a brief description of features and services. AT&T System 75—Feature Description 555-200-201 Provides a technical description of System 75 and System 75 XE features and parameters. AT&T System 75—Administration 555-200-500 Describes the management of the AT&T System 75 and System 75 XE administration and operation. Includes the guidelines for initialization, reconfiguration, backup procedures, monitoring system performance, and maintaining system security. Includes a description of the tasks that can be performed via the System Access Terminal and the prerequisites for completion. AT&T System 75— Planning/Configuration 555-200-600 Provides a method for defining the customer’s system requirements and for collecting the information used to estimate System 75 and System 75 XE hardware requirements. 8-2 CHAPTER 8. REFERENCES AT&T System 75—lmplementation—Release 1 Version 1 555-200-650 Provides the procedures and associated forms for collecting system and terminal software information. This information is used to initialize the system using the System Access Terminal. AT&T System 75—lmplementation—Release 1 Version 2 555-200-651 Provides the procedures and associated forms for collecting system and terminal software information. This information is used to initialize the AT&T System 75 and System 75 XE using the System Access Terminal. AT&T System 75—Console Operations 555-200-700 Provides “how-to-operate” instructions for the attendant console. Serves as a reference when defining the console control keys and Incoming Call Identification requirements. AT&T System 75—Voice Terminal Operations 555-200-701 Describes all the voice features and provides the “how-to-operate” instructions for each voice terminal. Serves as a reference when defining user requirements. AT&T System Instructions 75—Automatic Call Distribution (ACD)—Agent 555-200-722 Provides information for use by agents after training is completed. The various ACD features are described and the procedures for using them are provided in this document. The information in this document applies only to Release 1 Version 3 systems. AT&T System 75— Hospitality Operations 555-200-723 Contains the procedures for using the Hospitality Services of AT&T System 75, Release 1 Version 3. These services include a group of System 75-based features that support the lodging industry. Hotels and motels use the features to improve their property management and to provide assistance to their employees and clients. AT&T System 75—Automatic Call Distribution (ACD)—Supervisor Instructions 555-200-724 Provides information for use by supervisors after training is completed. The various ACD features are described and the procedures for using them are provided in this document. The information in this document applies only to Release 1 Version 3 systems. 8-3 CHAPTER 8. REFERENCES AT&T System 75 XE—Switch Installation and Test 555-201-104 Provides the information necessary to perform the tasks of installing and testing the system’s common equipment. Includes a description of the necessary tools and equipment. AT&T System 75 XE—System Maintenance 555-201-105 Provides the information necessary for monitoring, testing, and maintaining the AT&T System 75 XE. It is intended to cover many of the faults and troubles that can occur in the system. AT&T System 75 XE—System Upgrades and Additions 555-201-106 Provides procedures and information for upgrading or making additions to an operational system after the initial switch installation. AT&T System 75 XE—System Description 555-201-200 Provides a technical description of the system hardware, environmental and space requirements, and parameters. This document also provides a brief description of features and services. User instruction booklets are also available for all terminals used with System 75 and System 75 XE. CHAPTER 9. INDEX CHAPTER 9. INDEX 10-Button MET Voice Terminal5-263, 6-181, 7-151 3270 Data Module 5-105 Abbreviated Dialing (Continued) Enhanced List Form 6, Blank Form 7-14 Enhanced List Form 7, Blank Form 7-16 Enhanced List Form 8, Blank Form 7-18 Enhanced List Form 9, Blank Form 7-20 Group List 6-6 Group List Blank Form 7-22 Personal List 6-8 Personal List Blank Form 7-25 System List 6-10 System List, Blank Form 7-26 500 Voice Terminal 5-264, 6-216, 7-156 Access Trunk Group 2-32, 5-8, 7-30 510D Personal Terminal 5-265, 6-221, 7-157 ACD 5-51 Feature Access Codes 6-89 20-Button MET Voice Terminal5-263 20-Button MET Voice TerminaL 6-192 20-Button MET Voice Terminal7-152 2500 Voice Terminal 5-267, 6-250, 7-163 30-Button MET Voice Terminal 5-263, 6-204, 7-154 515 Business Communications Terminal 5-266, 6-236, 7-161 7101A Voice Terminal 5-268, 6-255, 7-164 7103A Voice Terminal 5-269, 6-260, 7-165 Abbreviated Dialing List 6-12 7303S Voice Terminal 5-270, 6-265, 7-166 7305S Voice Terminal 5-271, 6-277, 7-167 7309H Voice Terminal 5-272, 6-290, 7-169 7401D Voice Terminal 5-273, 7-170 7403D Voice Terminal 5-274, 6-312, 7-171 PC/PBX Connections 5-279, 6-390 7404D Voice Terminal 5-275, 6-325, 7-173 PC/PBX Connections 5-279, 6-390 7405D Voice Terminal 5-276, 6-341, 7-176 PC/PBX Connections 5-279, 6-390 7406D Voice Terminal 5-277, 6-357, 7-179 PC/PBX Connections 5-279, 6-390 7407D Voice Terminal 5-278, 6-373, 7-182 PC/PBX Connections 5-279, 6-390 ADU 6-57 Advanced Private Line Termination Trunk Group 5-9 Agent Call Handling 5-10 Allowed Calls List 6-14 Allowed Calls List, Blank Form 7-33 Announcement Data Module 5-105 Announcements Analog 6-169 Integ rated 6-169 Module 6-172 Recorded 5-212 AP Hop Channel Assignment 6-116 Interface and Assignments 5-11 Interface Link (V3) 6-141 Processor 6-163 AP Demand Print 5-15 APLT Trunk Group 2-39, 5-9 A Application Processor Hop Channel Assignment 6-116 AAR 5-48 Applications Processor Interface and Assignments 5-11 Interface Link 6-141 Processor 6-163 AAR/ARS Partitioning 5-4 Abandoned Call Search 5-5 Abbreviated Dialing 5-6 7103A List 6-12 7103A List, Blank Form 7-29 Enhanced List 6-2 Enhanced List Form 0, Blank Form Enhanced List Form 1, Blank Form Enhanced List Form 2, Blank Form Enhanced List Form 3, Blank Form Enhanced List Form 4, Blank Form Enhanced List Form 5, Blank Form Administration Remote 5-217 ARS 5-57 7-2 7-4 7-6 7-8 7-10 7-12 Assign Automatic Route Selection 2-1 Asynchronous Data Units 6-57 Attendant Console 5-16, 6-15, 7-37 Direct Trunk Group Select Button Assignments 6-15 9-1 CHAPTER 9. INDEX Attendant Console (Continued) Display Module Button Assignments 6-15 Feature Button Assignments 6-15 Hundreds Select Button Assignment 6-15 Parameters 6-54, 7-56 Type 6-15 Attendant Control of Trunk Group Access 5-17 Attendant Direct Extension Selection With Busy Lamp Field 5-18 Attendant Direct Trunk Group Selection 5-19 Attendant Display 5-20 Audio Information Exchange Interface and Assignments 5-21 AUDIX Assig nments 5-21 Call Forwarding All Calls 6-53 Class of Service 6-53 Feature Access Codes 6-89 Group Extension 6-125 Group Name 6-125 Group Type 6-125 Hardware Interface Link 6-141 Hardware Interface (S stem 75 XE) 6-139 Hardware Interface (V3) 6-139 Hop Channel Assignment 6-116 In a Coverage Point 6-44 Interface 5-21 Interface (System 75 XE) 6-139 Interface (V3) 6-139 Message Center 6-125 Processor Channel Assignment 6-163 Queue 6-125 Queue Length 6-125 Recorded Announcements 6-169 Remote 6-125 Authorization Codes 5-43, 6-30, 6-174, 7-40 Automatic Alternate Routing 5-48 Automatic Call Distribution 5-51 Feature Access Codes 6-89 Features 5-51 Automatic Callback 5-54 Automatic Circuit Assurance 5-55 Automatic Message Waiting 5-181 Automatic Route Selection 2-1, 5-57 Foreign Numbering Plan Area (FNPA) 2-3, 7-41, 7-43 Forms 2-1 Home Numbering Plan Area (HNPA) 2-7 Remote Home Numbering Plan Area (RHNPA) 2-9, 7-44, 7-45 Toll Table 2-11 Automatic Wakeup 5-64 B Barrier Codes 6-174 BCT 5-67 9-2 Blank Forms 10-Button MET Voice Terminal 7-151 20-Button MET Voice Terminal 7-152 2500 Voice Terminal 7-163 30-Button MET Voice Terminal 7-154 500 Voice Terminal 7-156 510D Personal Terminal 7-157 515 Business Communications Terminal 7-161 7101 A Voice Terminal 7-164 7103A Voice Terminal 7-165 7303S Voice Terminal 7-166 7305S Voice Terminal 7-167 7309H Voice Terminal 7-169 7401 D Voice Terminal 7-170 7403D Voice Terminal 7-171 7404D Voice Terminal 7-173 7405D Voice Terminal 7-176 7406D Voice Terminal 7-179 7407D Voice Terminal 7-182 Abbreviated Dialing—71 03A List 7-29 Abbreviated Dialing—Enhanced List Form 0 7-2 Abbreviated Dialing—Enhanced List Form 1 7-4 Abbreviated Dialing—Enhanced List Form 2 7-6 Abbreviated Dialing—Enhanced List Form 3 7-8 Abbreviated Dialing—Enhanced List Form 4 7-10 Abbreviated Dialing—Enhanced List Form 5 7-12 Abbreviated Dialing—Enhanced List Form 6 7-14 Abbreviated Dialing—Enhanced List Form 7 7-16 Abbreviated Dialing— Enhanced List Form 8 7-18 Abbreviated Dialing—Enhanced List Form 9 7-20 Abbreviated Dialing—Group List 7-22 Abbreviated Dialing-Personal List 7-25 Abbreviated Dialing—System List 7-26 Access Trunk Group 7-30 Allowed Calls List 7-33 APLT Trunk Group 7-34 Attendant Console 7-37 Authorization Codes 7-40 Automatic Route Selection-FNPA 7-41 Automatic Route Selection-Foreign Numbering Plan Area (FNPA) 7-43 Automatic Route Selection-Remote Home Numbering Plan Area (RHNPA) 7-44, 7-45 Call Coverage Answer Group 7-46 Call Coverage Module 7-47 Call Coverage Paths 7-48 Central Office Trunk Group 7-49 Class of Restriction 7-52 Class of Service 7-53 Code Restriction FNPA 7-54 Code Restriction HNPA 7-55 Console Parameters 7-56 CPE Trunk Group 7-57 Data Line Data Module 7-60 Dial Plan 7-62 Digit Absorption 7-67 Direct Inward Dialing Trunk Group 7-69 Display Module 7-68 DMI Trunk Group 7-72 DS1 Circuit Pack 7-75 Feature Access Codes 7-76 Feature Module 7-80 Feature Related System Parameters 7-81 Foreign Exchange Trunk Group 7-87 Hop Channel Assignments 7-90 Hospitality-Relate System Parameters 7-92 Hunt Groups 7-96 Intercom Groups 7-104 Inter-Exchange Carrier (lXC) Codes 7-111 Interface Data Module 7-106 CHAPTER 9. INDEX Blank Forms (Continued) Interface Links 7-110 Listed Directory Numbers 7-112 Loudspeaker Paging and Code Calling Access 7-113 Modem Pool Group (Combined) 7-117 Modem Pool Group (Integrated) 7-116 Modular Processor Data Modules/Modular Trunk Data Modules 7-118 Netcon Data Module 7-119 PC/PBX Connection 7-186 Permanent Switched Calls 7-123 Personal Central Office Line Groups 7-124 Personal Computer 7-186 Pickup Groups 7-125 Processor Channel Assignment 7-127 Recorded Announcement 7-131 Recorded Announcement Data Module 7-133 Release Link Trunk Group 7-134 Remote Access 7-137 RNX Translation Table 7-138 Routing Patterns 7-139 Synchronization Plan 7-140 Tandem Trunk Group 7-141 Terminating Extension Group 7-144 Tie Trunk -Group 7-145 Wide Area Telecommunications Service Trunk Group 7-148 Bridged Call Appearance Multi-Appearance Terminal 5-66 Business Communications Terminal 515 6-236 Business Communications/Personal Terminals 5-67 Busy Verification of Terminals and Trunks 5-68 Buttons Recommended Nomenclature 4-18 C Central Office Trunk Group 2-45, 5-79, 7-49 Centralized Attendant Service 5-80 Circuit Pack Administration Form, System 75 XE 4-30 DS1 6-86, 7-75 Class of Restriction 5-86, 6-50, 7-52 Class of Service 5-96, 6-53, 7-53 CMS 5-51, 6-127 Hardware Interface Link 6-141 Hardware Interface (S stem 75 XE) 6-139 Hardware Interface (V3 ) 6-139 Hop Channel Assignment 6-116 Interface 5-74 Interface Link 6-141 Processor Channel Assignment 6-163 CO Trunk Group 2-45, 7-49 Code Calling Access 5-97, 6-145, 7-113 Code Calling Ids 6-145 Code Restriction FNPA 2-13, 7-54 HNPA 2-14, 7-55 Codes Authorization 5-43 Communications Survey 4-1 Steps 4-1 Computers and Data Line Data Modules 6-57 Console Attendant 5-16 Parameters 6-54, 7-56 Consult 5-98 Controlled Restriction 5-220 Cabinet Locations and Designations System 75 XE 4-26 Call Coverage 5-69 Answer Group 6-32, 7-46 Coverage Callback 5-99 Coverage Incoming Call Identification 5-100 Go To Cover 5-165 Module 6-34, 7-47 Paths 6-43, 7-48 Send All Calls 5-235 Call Forwarding-All Calls 5-73 Call Management System 5-51, 6-127 Hop Channel Assignment 6-116 Interface and Assignments 5-74 Interface Link 6-141 Interface (System 75 XE) 6-139 Interface (V3) 6-139 Processor Channel Assignment 6-163 Call Park 5-76 Call Pickup 5-77 Groups 6-160, 7-125 Coverage Callback 5-99 Coverage Incoming Call Identification 5-100 CPE Trunk Group 2-52, 5-101, 7-57 Customer Provided Equipment Trunk Group 5-101 D Data Call Setup 5-102 Data Hot Line 5-104 Data Line Data Module 5-105, 7-60 ADU 6 - 5 7 Computers 6-57 ISN 6 - 5 7 Keyboard Dialing 6-57 Printers 6-57 SMDR 6-57 Terminals 6-57 Call Waiting Termination 5-78 9-3 CHAPTER 9. INDEX Data Modules 5-105 3270 5-105 Announcement 5-105 Data Line 5-105, 6-57, 7-60 Digital Terminal (DTDM) 5-105 Interface 5-105, 6-139, 7-106 Interface for Applications Processor 5-105 Modular PDM 5-105 MPDM 6-153, 7-118 MTDM 6-153, 7-118 Netcon 5-105, 6-155, 7-119 Processor Interface 5-105 Processor Interface, System 75 XE 5-105 Processor (PDM) 5-105 Recorded Announcement 7-133 Trunk (TDM) 5-105 Data Privacy 5-110 Data Restriction 5- 111 Data-Only Off-Premises Extensions 5-109 DCS 5-119 Alphanumeric Display for Terminals 5-141 Attendant Control of Trunk Group Access 5-142 Attendant Direct Trunk Group Selection 5-143 Attendant Display 5-144 Automatic Callback 5-145 Automatic Circuit Assurance 5-146 Busy Verification of Terminals and Trunks 5-147 Call Forwarding—All Calls 5-148 Hardware Interface Link 6-141 Hardware Interface (System 75 XE) 6-139 Hardware Interface (V3) 6-139 Hop Channel Assignment 6-116 Leave Word Calling 5-149 Processor Channel Assignment 6-163 Synchronization 6-176 Trunk Group Busy/Warning Indication 5-152 Display (Continued) Voice Terminal 5-258 Display Module 6-82, 7-68 Distinctive Ringing (Alerting) 5-118 Distributed Communications Interlace (System 75 XE) 6-139 Distributed Communications System 5-119 Alphanumeric Display for Terminals 5-141 Attendant Control of Trunk Group Access 5-142 Attendant Direct Trunk Group Selection 5-143 Attendant Display 5-144 Automatic Callback 5-145 Automatic Circuit Assurance 5-146 Busy Verification of Terminals and Trunks 5-147 Call Forwarding-All Calls 5-148 Hop Channel Assignment 6-116 Interface Link 6-141 Interface (V3) 6-139 Processor Channel Assignment 6-163 Trunk Group Busy/Warning Indication 5-152 DMI Trunk Group 2-63, 5-113, 7-72 Do Not Disturb 5-153 DS1 Circuit Pack 6-86, 7-75 Tie Trunk Service 5-154 DTDM 5-105 E DDC and UCD 5-114 EIA Interface 5-155 Dial Plan 2-15, 5-112, 6-73, 7-62 Uniform (UDP) 5-256 Emergency Access to the Attendant 5-156 Dialing Direct Inward 5-116 Direct Outward 5-117 DID 5-116 Trunk Group 2-57, 7-69 Enhanced Abbreviated Dialing List 6-2 F Facility Busy Indication 5-158 Digit Absorption 6-81, 7-67 Facility Restriction Level 5-159 Digital Multiplexed Interface Trunk Group 5-113 Facility Test Calls 5-162 Digital Terminal Data Module 5-105 Direct Department Calling and Uniform Call Distribution 5-114 Feature Access Codes 2-22, 6-89, 7-76 AUDIX 6-89 Automatic Call Distribution 6-89 Hospitality Features 6-89 Feature Module 6-95, 7-80 Direct Inward Dialing 5-116 Trunk Group 2-57, 7-69 Feature Related System Parameters 6-105, 7-81 Direct outward Dialing 5- 117 Features Optional 3-1, 6-178 Direct Trunk Group Select Button Assignments 6-15 Directory, Integrated 5-173 Display Attendant 5-20 Module 6-82, 7-68 9-4 Forced Entry of Account Codes 5-163 Foreign Exchange Trunk Group 2-70, 5-164, 7-87 CHAPTER 9. INDEX Form 10-Button MET Voice Terminal 6-181 20-Button MET Voice Terminal 6-192 2500 Voice Terminal 6-250 30-Button MET Voice Terminal 6-204 500 Voice Terminal 6-216 510D Personal Terminal 6-221 515 Business Communications Terminal 6-236 710IA Voice Terminal 6-255 7103A Voice Terminal 6-260 7303S Voice Terminal 6-265 7305S Voice Terminal 6-277 7309H Voice Terminal 6-290 7403D Voice Terminal 6-312 7404D Voice Terminal 6-325 7405D Voice Terminal 6-341 7406D Voice Terminal 6-357 7407D Voice Terminal 6-373 Abbreviated Dialing—71 03A List 6-12 Abbreviated Dialing—Enhanced List 6-2 Abbreviated Dialing—Group List 6-6 Abbreviated Dialing—Personal List 6-8 Abbreviated Dialing—System List 6-10 Allowed Calls List 6-14 Attendant Console 6-15 Authorization Codes 6-30 Automatic Route Selection 2-1 Automatic Route Selection—Foreign Numbering Plan Area (FNPA) 2-3 Automatic Route Selection—Home Numbering Plan Area (HNPA) 2-7 Automatic Route Selection-Remote Home Numbering Plan Area (RHNPA) 2-9 Call Coverage Answer Group 6-32 Call Coverage Module 6-34 Call Coverage Paths 6-43 Class of Restriction 6-50 Class of Service 6-53 Code Restriction FNPA 2-13 Code Restriction HNPA 2-14 Console Parameters 6-54 Data Line Data Module 6-57 Dial Plan 2-15, 6-73 Digit Absorption 6-81 Display Module 6-82 DS1 Circuit Pack 6-86 Feature Access Codes 2-22, 6-89 Feature Module 6-95 Feature Related System Parameters 6-105 Hop Channel Assignments 6-116 Hospitality-Relate System Parameters 6-119 Hunt Groups 6-125 Intercom Groups 6-136 Interface Data Module 6-139 Interface Links 6-141 Listed Directory Numbers 6-144 Loudspeaker Paging and Code Calling Access - Form (Continued) Remote Access 6-174 RNX Translation Table 2-23 Routing Patterns 2-24 Synchronization Plan 6-176 Terminating Extension Group 6-179 FRL 5-159 FX Trunk Group 2-70, 5-164, 7-87 G Go To Cover 5-165 H Hold 5-166 Hop Channel Assignment 6-116 Application Processor 6-116 AUDIX 6-116 Call Management System 6-116 CMS 6-116 DCS 6-116 Distributed Communications System 6-116 Hop Channel Assignments Blank Forms 7 - 9 0 Hospitality-Related System Parameters 6-119, 7-92 Hot Line Service 5-167 How To Use Manual 1-3 Hundreds Select Button Assignment 6-15 Hunt Groups 6-125, 7-96 Night Service 5-197 Hunting 5-168 I INADS 5-172 Individual Attendant Access 5-169 Information System Network 6-57 Interface 5-170 Initialization and Administration System 5-172 Integrated Announcements 6-169 6-145 Modem Pool Group 6-149 Modular Processor Data Modules/Modular Trunk Integrated Directory 5-173 Data Modules 6-153 Netcon Data Module 6-155 Permanent Switched Calls 6-157 Personal Computer (PC) 6-390 Pickup Groups 6-160 Processor Channel Assignment 6-163 Recorded Announcement Data Module 6-172 Recorded Announcements 6-169 Intercom Automatic 5-176 Dial 5-177 Groups 6-136, 7-104 Intercept Treatment 5-175 Inter-Exchange Carrier Codes 6-143, 7-111 9-5 CHAPTER 9. INDEX Interface Applications Processor 5-11 Applications Processor, Assignment for SMDR 5-239 AUDIX 5-21, 6-139 CMS 5-74, 6-139 Data Module 6-139, 7-106 DCS 6-139 EIA 6-139 ISN 5-170 Link, AP (V3) 6-141 Link, AUDIX 6-141 Link, CMS 6-141 Link, DCS 6-141 Link. PMS 6-141 Link; SMDR- 6-141 Links 6-139, 7-110 PMS 6-139 Processor 6-139 System 75 XE 6-139 M Manual Message Waiting 5-185 Manual Originating Line Service 5-186 Manual Signaling 5-187 MEGACOM 800 DNIS Service 2-93 MEGACOM 800 Service 2-93 MEGACOM Service 2-93, 5-188 Message Waiting Automatic 5-181 Manual 5-185 Message Waiting Indication 5-209 Mixed Station Numbering 5-237 Interflow and Intraflow 5-179 Modem Pool Group Combined 6-149, 7-117 Integrated 6-149, 7-116 Remote Administration 6-149 SMDR 6-149 Station Message Detail Recording 6-149 Inter-PBX Attendant Calls 5-178 Modem Pooling 5-189 Intraflow and Interflow 5-179 Modular PDM 5-105 Introduction 1-1 Modular Processor Data Module 6-153, 7-118 ISN 6 - 5 7 Modular Trunk Data Module 6-153, 7-118 ISN Interface 5-170 Modules Asynchronous Data Units 6-57 AUDIX 6-139 Call Coverage 6-34, 7-47 CMS 6-139 Computers 6-57 Data 5-105 Data Line 6-57, 7-60 DCS 6-139 Display 6-82, 7-68 Feature 7-80 Feature 6-95 Interface 7-106 Interface Link 6-139 MPDM 7-118 MTDM 7-118 Netcon 6-155, 7-119 PMS 6-139 Printers 6-57 Recorded Announcement 6-172, 7-133 Recorded Announcement, Analog 6-172 Recorded Announcement, Integrated 6-172 SMDR 6-57 Terminals 6-57 Interface Data Module 5-105 Interface Data Module for Applications Processor 5-105 IXC Codes 6-143, 7-111 K Keyboard Dialing 6-57 L Last Number Dialed 5-180 LDN 5-192, 6-144, 7-112 Leave Word Calling 5-181 Automatic Message Waiting 5-181 Links Interface 7-110 Listed Directory Numbers 6-144, 7-112 Loudspeaker Paging Access 5-184 Loudspeaker Paging and Code Calling Access 6-145, 7-113 LWC 5-181 Automatic Message Waiting 5-181 MPDM 6-153, 7-118 Data Module 5-105 MTDM 6-153, 7-118 Data Module 5-105 Multi-Appearance Preselection and Preference 5-191 Multiple Listed Directory Numbers 5-192 Music-on-Hold Access 5-193 9-6 CHAPTER 9. INDEX N Netcon Channel Assignment for SMDR 5-239 Netcon Data Module 5-105, 6-155, 7-119 Network Access Private 5-194 Public 5-196 Night Service Hunt Group 5-197 Night Console Service 5-198 Night Station Service 5-199 Trunk Answer From Any Station 5-200 Trunk Group 5-201 Physical Channels System 75 XE 6-139 Pickup Groups 6-160 PMS Hardware Interface Link 6-141 Interface 5-209 Pooled Modem 5-189, 6-149 Port Assignment Records 4-2 System 75 XE 4-7 Printers and Data Line Data Modules 6-57 Priority Calling 5-206 Privacy—Attendant Lockout 5-207 O Privacy—Manual Exclusion 5-208 Off-Premises Station 5-202 Private Network Access 5-194 Optional Features 3-1, 6-178 Processor Channel Assignment 7-127 Applications Processor (V3) 6-163 AUDIX 6-163 CMS 6-163 DCS 6-163 Overview 1-1, 2-1 P Paging Code Calling 5-97, 6-145, 7-113 Loudspeaker 5-184, 6-145, 7-113 Zones 6-145 Parameters Console 6-54, 7-56 System, Customer-Options 6-178 System, Feature Related 6-105, 7-81 System, Hospitality-Related 6-119, 7-92 PC PBX Connection 5-279, 6-390, 7-186 Used With a 7403D Voice Terminal 6-390 Used With a 7404D Voice Terminal 6-390 Used With a 7405D Voice Terminal 6-390 Used With a 7406D Voice Terminal 6-390 Used With a 7407D Voice Terminal 6-390 Processor Data Module 5-105 Processor Interface Data Module 5-105 Property Management System Hard ware Interface Link 6-141 Interface 6-139 Property Management System Interface 5-209 Public Network Access 5-196 Q Queue Status Indications 5-211 Queuing, Ringback 5-233 R PCOL 5-204 Groups (PCOLGS) 2-77, 7-124 PC/PBX Connection 5-279, 6-390, 7-186 Permanent Switched Calls 5-203, 6-157, 7-123 Personal Abbreviated Dialing List 6-8 Personal Central Office Line 5-204 Groups (PCOLGS) 2-77, 7-124 Personal Computer 5-279 PBX Connection 5-279, 6-390, 7-186 Used With a 7403D Voice Terminal 6-390 Used With a 7404D Voice Terminal 6-390 Used With a 7405D Voice Terminal 6-390 Used With a 7406D Voice Terminal 6-390 Used With a 7407D Voice Terminal 6-390 Personalized Ringing 5-205 Recorded Announcement 5-212, 6-169, 6-172, 7-131 Analog 6-169 AUDIX 6-169 Data Module 6-172, 7-133 Integrated 6-169 Recorded Telephone Dictation Access 5-214 Release Link Trunk Group 2-80, 5-215, 7-134 Remote Access 5-216, 6-174, 7-137 Remote Administration 5-217 Remote Calls 6-174 Restriction Class of 5-86, 6-50, 7-52 Controlled 5-220 9-7 CHAPTER 9. INDEX Restriction (Continued) Data 5-111 Miscellaneous Terminal 5-222 Miscellaneous Trunk 5-224 Toll/Code 5-226 Voice Terminal—Inward 5-228 Voice Terminal—Manual Terminating Line 5-229 Voice Terminal—Origination 5-230 Voice Terminal—Outward 5-231 Voice Terminal—Termination 5-232 TCM 5-159 Ringback Queuing 5-233 TEG 5-248, 6-179, 7-144 RLT 5-215 Trunk Group 7-134 Terminals 515 BCT 5-266 and Data Line Data Modules 6-57 Business Communications 5-67 Personal 5-67 RNX Translation Table 2-23, 7-138 Routing Patterns 2-24, 7-139 System-Parameters Customer-Options 6-178 T Tandem Trunk Group 2-86, 5-247, 7-141 Terminating Extension Group 5-248, 6-179, 7-144 s SAC 5-235 Tie Trunk Group 2-93, 5-249, 7-145 Timed Reminder 5-250 Send All Calls 5-235 Toll/Code Restriction 5-226 Service Observing 5-236 Transfer Trunk-to-Trunk 5-254 Single-Digit Dialing and Mixed Station Numbering 5-237 SMDR 5-239 Account Code Dialing 5-238 Cable, System 75 XE 5-243 EIA Connection and Baud Rates, System 75 XE 5-242 Output Device, System 75 XE 5-240 Speech Synthesizer 5-257 Station Message Detail Recording 5-239 Account Code Dialing 5-238 Cable, System 75XE 5-243 EIA Connection and Baud Rates, System 75 XE 5-242 Output Device, System 75 XE 5-240 Subnet Trunking 5-246 Survey Communications 4-1 Synchronization Plan 6-176, 7-140 System 75 AUDIX Link 6-141 CMS Link 6-141 DCS Link 6-141 Interface Links 6-141 PMS Link 6-141 System 75 XE Cabinet Locations and Desitnations 4-26 Circuit Pack Administration Form 4-30 Interface 6-139 Physical Channels 6-139 Port Assignment 4-7 Processor Interface Data Module 5-105 SMDR and EIA Connection and Baud Rates 5-242 SMDR Cable 5-243 SMDR Output Device 5-240 9-8 Transferring Announcements 6-172 Traveling Class Mark 5-159 Trunk Data Module 5-105 Trunk Group 5-253 Access 2-32, 5-8 Access. Blank Form 7-30 Advanced Private Line Termination (APLT) 5-9 APLT 2-39 :7-34 Busy/warning Indicators to Attendant 5-251 Central Office 2-45, 5-79, 7-49 CPE 2-52, 5-101, 7-57 Digital Multiplexed Interface 5-113 Direct Inward Dialing 2-57, 7-69 DMI 2-63, 5-113, 7-72 Foreign Exchange 2-70, 5-164, 7-87 Night Service 5-201 Release Link 2-80, 7-134 Release Link (RLT) 5-215 Tandem 2-86, 5-247, 7-141 Tie 2-93.5-249.7-145 WATS 5-262, 7-148 Wide Area Telecommunications Service 2-101, 5-262 Trunk Group Busy/Warning Indicators to Attendant 5-251 Trunk Identification by Attendant 5-252 Trunk-to-Trunk Transfer 5-254 U UCD 5-114, 5-255 UDP 5-256 Uniform Call Distribution 5-114, 5-255 CHAPTER 9. INDEX Uniform Dial Plan 5-256 v Voice Message Retrieval 5-257 Voice Terminal 5-260 10-Button MET 5-263, 6-181, 7-151 20-Button MET 5-263, 6-192, 7-152 2500 5-267, 6-250, 7-163 30-Button MET 5-263.6-204.7-154 500 5-264, 6-216, 7-156 71O1A 5-268, 6-255, 7-164 7103A 5-269, 6-260, 7-165 7303S 5-270, 6-265, 7-166 7305S 5-271, 6-277, 7-167 7309H 5-272.6-290.7-169 7401D 5-273, 7-170 7403D 5-274, 6-312, 7-171 7404D 5-275, 6-325, 7-173 7405D 5-276, 6-341, 7-176 7406D 5-277, 6-357, 7-179 7407D 5-278.6-373, 7-182 Display 5-258 Inward Restriction 5-228 Manual Terminating Line Restriction 5-229 Origination Restriction 5-230 Outward Restriction 5-231 PC/PBX Connections 5-279 Termination Restriction 5-232 Voice Terminal Display 5-258 w WATS Trunk Group 2-101, 5-262, 7-148 Wide Area Telecommunications Service Trunk Group 2-101, 5-262, 7-148 X XE System 75 Cabinet Locations and Designations 4-26 System 75 Circuit Pack Administration Form 4-30 System 75 Interface 6-139 System 75 Physical Channels 6-139 System 75 Port Assignment 4-7 System 75 Processor Interface Data Module 5-105 System 75 SMDR and EIA Connection and Baud Rates 5-242 System 75 SMDR Cable 5-243 System 75 SMDR Output Device 5-240 9-9
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