TG 1 Install Manual 56034004 April 20 06 Installation 042006

User Manual: TG-1 Installation Manual 042006 AlarmHow.net Library

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TELGUARD DIGITAL

TG-1
Residential Primary Cellular Alarm Communicator
Cellular Alarm Transmission System
Using GSM Digital Cellular Technology
MODEL TG1G0001

INSTALLATION AND OPERATING INSTRUCTIONS
COMPANY CONFIDENTIAL

T E L U L A R®
CORPORATION

Corporate Headquarters
647 North Lakeview Parkway
Vernon Hills, Illinois 60061
847-247-9400 Fax: 847-247-0021

For use by TELGUARD® customers only.
Distribution to others strictly prohibited.

Revised April 20, 2006
TELGUARD® is a registered trademark of Telular Corporation. Products are
protected under one or more of the following U.S. patents:
4,658,096
4,737,975
4,775,997
4,868,519
4,922,517
© 2006 Telular Corporation

56034004 4/20/2006

FOREWORD
Many customers purchase the Telguard Digital because they prefer its price and features. The Telguard model
TG1G0001 is UL Listed for Household Fire systems and Household Burglary systems. This means that the
TG1G0001 may be used in Household Burglary systems, Household Fire systems or combined Household
Burglary & Fire system as the main communication line. The TG1G0001 may not be used in applications that
require UL Grade A Burglary or Commercial Fire Listings.

NOTICES
ABOUT THIS MANUAL
This manual assumes that you have basic security system installation skills such as measuring
voltages, stripping wire, properly connecting wires together, connecting wires to terminals, and
checking phone lines. It also assumes that you have a familiarity with the proper installation and
programming tasks related to various control communicator panels.
The material and instructions covered in this manual have been carefully checked for accuracy
and are presumed to be reliable. However, Telular assumes no responsibility for inaccuracies
and reserves the right to modify and revise this manual without notice.
It is our goal at Telular to always supply accurate and reliable documentation. If a discrepancy is
found in this documentation, please mail or fax a photocopy of the corrected material to:
Telular Security Products
Technical Services Department
420 Thornton Road, Suite 109
Lithia Springs, GA 30122
Fax: 678-945-1651
© 2006 Telular Corporation. Lithia Springs, GA U.S.A. All rights reserved.

FCC NOTICES
EXPOSURE TO RADIO FREQUENCY ENERGY
In 1991, the Institute of Electrical and Electronics Engineers (IEEE), and in 1992, the American National
Standards Institute (ANSI), updated the 1982 ANSI Standard for safety levels with respect to human exposure
to RF energy. Over 120 scientists, engineers and physicians from universities, government health agencies
and industry, after reviewing the available body of research, developed this updated Standard. In March 1993,
the U.S. Federal Communications Commission (FCC) proposed the adoption of this updated Standard.
The design of your Telular Telguard complies with this updated Standard. Of course, if you want to limit RF
exposure even further than the updated ANSI Standard, you may choose to install the unit in a manner that
locates its antenna at an even greater distance from the general public than is recommended as a minimum
by the standard.
To insure compliance with the standard, when selecting a mounting location for your Telguard do not mount
it (or its associated antenna) in an area where the general public could reasonably be within 8 inches (20
centimeters) of the antenna.

EFFICIENT OPERATION
Do not operate your Telular product when holding the antenna. Be sure to mount the unit such that its
antenna is a minimum of eight (8) inches (20 centimeters) is maintained from the general public.
For the best service quality
Keep the antenna free from obstructions and point the antenna straight up.
Do not mount the unit or antenna in the basement or below ground.

56034004 4/20/2006

ANTENNA CARE AND REPLACEMENT
Do not use the unit with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor
burn may result. Have your antenna replaced by a qualified technician immediately. Use only a manufacturerapproved antenna. Non-approved antennas, modifications, or attachments could impair service quality,
damage the Telguard and violate FCC regulations.

ELECTRONIC DEVICES
Most modern electronic equipment is shielded from RF energy. However, RF energy from cellular devices
may affect inadequately shielded electronic equipment. RF energy may affect improperly installed or
inadequately shielded electronic equipment operating in homes and businesses. Check with the manufacturer
or its representative to determine if these systems are adequately shielded from external RF energy. Consult
the manufacturer of any personal medical devices (such as pacemakers, hearing aids, etc.) to determine if
they are adequately shielded from external RF energy.

BLASTING AREAS
To avoid interfering with blasting operations, turn OFF your unit when in a “blasting area” or in areas posted:
“Turn off two-way radio.” Construction crews often use remote control RF devices to set off explosives.

POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn OFF your unit when in any area with a potentially explosive atmosphere. It is rare, but your Telguard
Digital or its accessories could generate sparks. Sparks in such areas could cause an explosion or fire
resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as gas stations; below deck on boats; fuel or
chemical transfer or storage facilities; areas where the air contains chemicals or particles, such as grain, dust,
or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.
Do not transport or store flammable gas, liquid or explosives in the area of your Telguard Digital or
accessories.
Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the National Fire
Protection Standard (FPA-58). For a copy of this standard, contact the National Fire Protection Association,
One Batterymarch Park, Quincy, MA 02269, Attn: Publications Sales Division.

REPAIR AND WARRANTY

If trouble is experienced with the Telguard Cellular Alarm Transmission System please contact Telular
Technical Service in the U.S.A. for repair and (or) warranty information.
Telular Security Products
TECHNICAL SERVICES DEPARTMENT

420 Thornton Road, Suite 109
Lithia Springs, GA 30122
Phone: (800) 229-2326
The customer (user) should not attempt any repair to the Telguard Cellular Alarm Transmission System.
Repair of this equipment should be referred to only qualified technical personnel.

56034004 4/20/2006

FUTURE TESTING AND LIMITATIONS ON USE

Telguard is part of an advanced design alarm-communication system. It does not offer guaranteed
protection against burglary and fire. Any alarm communication system is subject to compromise or failure.
The Telguard will not work without power. Devices powered by AC will not work if the AC power supply is
off for any reason, however briefly, and at the same time the backup battery is missing, dead or not properly
installed.
The cellular radio network, needed to transmit alarm signals from a protected premises to a central monitoring
station, may be inoperable or temporarily out of service. Cellular radio networks are also subject to
compromise by sophisticated methods of attack.
This equipment, like any other electrical device is subject to component failure. Although this equipment is
designed to be long lasting, the electrical components could fail at any time.
Due to these limitations, we recommend that if the automatic self-test feature is not enabled, other
arrangements be made with the user to test the system at least once every three months. Moreover,
arrangements should also be made for on-site inspection/test by a licensed alarm installer at least once each
year.

TERMS AND CONDITIONS FOR USE OF TELGUARD® PRODUCTS (“PRODUCT”)
These Terms and Conditions are a legal contract between you and Telular Corporation for the title to and use
of the Product. BY RETAINING AND USING THE PRODUCT YOU AGREE TO THE TERMS AND
CONDITIONS INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND
INDEMNIFICATION PROVISIONS BELOW. IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS, DO NOT USE THE PRODUCT AND IMMEDIATELY RETURN THE UNUSED PRODUCT
FOR A COMPLETE REFUND. You agree to accept sole responsibility for any misuse of the Product by you;
and, in addition, any negligent or illegal act or omission of your or your agents, contractors, servants,
employees, or other users of the Product so long as the Product was obtained from you, in the use and
operation of the Product.

INDEMNIFICATION OF TELULAR CORPORATION (“TELULAR”)
YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS TELULAR FOR ANY OF THE COST,
INCLUDING REASONABLE ATTORNEYS’ FEES, AND FROM CLAIMS ARISING OUT OF YOU, YOUR
CLIENTS’ OR OTHER THIRD PARTIES’ USE OR OPERATION OF THE PRODUCT: (i) FOR MISUSE OR
IN A MANNER NOT CONTEMPLATED BY YOU AND TELULAR OR INCONSISTENT WITH THE
PROVISIONS OF THIS MANUAL; (ii) IN AN ILLEGAL MANNER OR AGAINST PUBLIC POLICY; (iii) IN A
MANNER SPECIFICALLY UNAUTHORIZED IN THIS MANUAL; (iv) IN A MANNER HARMFUL OR
DANGEROUS TO THIRD PARTIES; (v) FROM CLAIMS BY ANYONE RESPECTING PROBLEMS,
ERRORS OR MISTAKES OF THE PRODUCT; OR (vi) COMBINATION OF THE PRODUCT WITH
MATERIAL, MODIFICATION OF THE PRODUCT OR USE OF THE PRODUCT IN AN ENVIRONMENT
NOT PROVIDED, OR PERMITTED, BY TELULAR IN WRITING. THE PARTIES SHALL GIVE EACH
OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOPERATE, EACH WITH THE
OTHER, TO EFFECTUATE THIS INDEMNIFICATION, DEFENSE AND HOLD HARMLESS.

WARRANTY; LIMITATIONS
TELULAR WILL REPAIR OR REPLACE (OUR OPTION) INOPERATIVE UNITS FOR UP TO TWO YEARS
FROM DATE OF MANUFACTURE. EXCLUDES DAMAGE DUE TO LIGHTNING OR INSTALLER ERROR AS
WELL AS UNITS THAT INCORPORATE MATERIAL, OR USED IN A MANNER OR ENVIRONMENT, NOT
SPECIFICALLY AUTHORIZED IN THIS MANUAL. UNAUTHORIZED MODIFICATIONS VOID THIS
WARRANTY. NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. LIABILITY
LIMITED TO PRICE OF UNIT. THIS IS THE EXCLUSIVE WARRANTY, IN LIEU OF ALL OTHER
WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, DELIVERY,
INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NO OTHER WARRANTIES WILL BE
HONORED, WHETHER EXPRESSED OR IMPLIED.

56034004 4/20/2006

iii

TABLE OF CONTENTS
FOREWORD ..................................................................................................................................................I
NOTICES .....................................................................................................................................................I
ABOUT THIS MANUAL .............................................................................................................................. I
FCC NOTICES ...............................................................................................................................................I
EXPOSURE TO RADIO FREQUENCY ENERGY ..................................................................................... I
EFFICIENT OPERATION........................................................................................................................... I
ANTENNA CARE AND REPLACEMENT.................................................................................................. II
ELECTRONIC DEVICES........................................................................................................................... II
BLASTING AREAS .................................................................................................................................... II
POTENTIALLY EXPLOSIVE ATMOSPHERES......................................................................................... II
REPAIR AND WARRANTY ....................................................................................................................... II
FUTURE TESTING AND LIMITATIONS ON USE.......................................................................................III
TERMS AND CONDITIONS FOR USE OF TELGUARD® PRODUCTS (“PRODUCT”)............................... III
INDEMNIFICATION OF TELULAR CORPORATION (“TELULAR”) ......................................................... III
WARRANTY; LIMITATIONS..................................................................................................................... III
1.0

GENERAL DESCRIPTION AND OPERATION...........................................................................1

2.0

FEATURES .................................................................................................................................1

2.1
2.2
2.3
2.3.1
2.3.2
2.4
2.4.1
2.4.2
2.4.3
2.4.4
2.5
2.5.1
2.6
2.6.1
2.7
2.7.1
2.8
2.9
3.0
3.1
3.2
3.3
4.0
4.1
4.2
4.3
4.4
4.5

OPERATING MODE .........................................................................................................................1
C/C COMMUNICATION FORMATS.....................................................................................................1
COMPLETE SUPERVISION OF COMMUNICATION PATH .......................................................................1
No Service Condition (NSC) ....................................................................................................2
Radio Communications Failure Condition (RFC).....................................................................2
COMPLETE POWER SUPERVISION ...................................................................................................2
Low/Missing Battery Condition (LBC) ......................................................................................2
AC Failure Condition (ACFC)...................................................................................................2
Dial Tone Failure (DTF) ...........................................................................................................2
Catastrophic Failure (CF).........................................................................................................2
TELGUARD AUTOMATIC SELF-TEST REPORT ...................................................................................2
Telguard Remote Query Capability..........................................................................................3
TELGUARD TERMINAL STRIP CONNECTIONS ....................................................................................3
Programmable Supervisory Trip Output (STC) Relay .............................................................3
DIAGNOSTIC AND STATUS LEDS.....................................................................................................4
LED Signal Strength Indication ................................................................................................4
TELGUARD SETUP PROGRAMMING PARAMETERS .............................................................5
UL LISTINGS...............................................................................................................................5
GETTING READY .......................................................................................................................5
DEALER ACCOUNT ESTABLISHMENT ...............................................................................................5
SUBSCRIBER ACCOUNT REGISTRATION FOR ACTIVATION .................................................................5
PRE-INSTALLATION CHECKLIST.......................................................................................................6
INSTALLATION SUMMARY .......................................................................................................6
REGISTER FOR CELLULAR SERVICE ................................................................................................6
LOCATE UNIT AND MEASURE SIGNAL STRENGTH (RSSI) .................................................................6
PROGRAM, ACTIVATE & TRANSMIT C/C ALARMS OVER CELLULAR RADIO NETWORK .........................6
CONNECT SUPERVISORY TRIP OUTPUTS ........................................................................................6
COMPLETE THE INSTALLATION ........................................................................................................6

56034004 4/20/2006

5.0

INSTALLATION STEPS ..............................................................................................................7

5.1
STEP 1: REGISTER THE TELGUARD UNIT.........................................................................................7
5.1.1
Register for Cellular Service ....................................................................................................7
5.2
STEP 2: LOCATE UNIT AND MEASURE SIGNAL STRENGTH (RSSI)....................................................7
5.2.1
Locate Unit ...............................................................................................................................7
5.2.2
Connect Backup Battery and AC Power Transformer .............................................................7
5.2.3
Connect Antenna and Temporarily Place Unit.........................................................................7
5.2.3.1 TIPS FOR IMPROVED RADIO SIGNAL RECEPTION.......................................................... 8
5.2.4
Measure Received Signal Strength (RSSI) for Best Antenna Placement ...............................8
5.2.4.1
ANTENNA OPTIONS ....................................................................................................... 8
5.3
STEP 3: PROGRAM, ACTIVATE & TRANSMIT C/C ALARMS OVER THE CELLULAR RADIO NETWORK. .....8
5.3.1 Connect C/C to Telguard Jack J7 .................................................................................................9
5.3.2 Setup & Programming the Operating Parameters in the Telguard...............................................9
5.3.2.1 COMMAND KEY SEQUENCES FOR POTS PROGRAMMING............................................ 9
5.3.3
Verify Alarm Signal Transmissions over Cellular...................................................................10
5.4
STEP 4: CONNECT SUPERVISORY TRIP OUTPUTS ..........................................................................10
5.4.1
Decide on a STC Trip Output Strategy ..................................................................................10
5.4.2
Check Telguard Supervisory Trip to C/C ...............................................................................11
5.4.2.1
REPROGRAM C/C TO SEND PROPER CODE............................................................ 11
5.4.2.2
CHECK PROPER OPERATION OF TELGUARD SUPERVISORY OUTPUT .............. 11
5.5
STEP 5: COMPLETE THE TELGUARD INSTALLATION ........................................................................11
5.5.1
Check Settings .......................................................................................................................11
5.5.2
Permanently Mount and Properly Ground the Telguard Chassis ..........................................11
A1.0 APPENDICES.....................................................................................................................................12
A1.1
A1.2
A1.3
A1.4
A2.0
A2.1
A2.2

WIRING DIAGRAM ........................................................................................................................12
JACK AND PIN ASSIGNMENTS .......................................................................................................13
TERMINAL STRIP PIN ASSIGNMENTS .............................................................................................13
LED MODES AND FUNCTIONS ......................................................................................................14
OPERATIONAL QUICK REFERENCE TABLE.........................................................................15
ACTIVATION FORM .................................................................................................................16
COMPATIBLE CONTROL COMMUNICATORS ....................................................................................17

A3.0 DETAILED SPECIFICATIONS ..........................................................................................................17
A3.1
A3.2
A3.3
A3.4
A4.0

DIALER TO INTERFACE ELECTRONICS ...........................................................................................17
POWER .......................................................................................................................................17
DIGITAL CELLULAR RADIO ............................................................................................................17
WARRANTY .................................................................................................................................17
PARTS LIST ..............................................................................................................................18

56034004 4/20/2006

1.0

GENERAL DESCRIPTION AND OPERATION

The Telguard model TG-1 is a digital cellular radio alarm transmission device used to provide a primary
transmission path (cellular) for Household control communicators (C/Cs). When transmitting an alarm
signal, Telguard obtains its data from the C/C by way of a telco interface. The Telguard will obtain all
alarm signal information including monitoring station phone number, account number and all zones for
every alarm transmission. The Telguard transmits a Link Request to the Telular Communication Center
and when a link acknowledgement is received, the Telguard handshakes with the C/C and causes the C/C
to transmit the alarm data. Telguard encodes the alarm data into SMS (Short Messaging System) protocol
and transmits to the local digital cellular network provider. The signal is routed from the network provider
to the decoding Telular Communication Center. The Telular Communication Center performs a function
similar to a central station receiver and issues the transmission acknowledgement when the last message
in the transmission is received. After decoding and reformatting, the alarm signal is routed over the telco
line (Public Switched Telephone Network - PSTN) to the appropriate alarm company central station for
action.
In a typical alarm installation, Telguard Digital TG-1 is installed in the same area as the host alarm system and
is connected directly to the host C/C digital dialer via the Telguard’s RJ-45 jack in the normal fashion. One
programmable supervisory trip (STC) output is available for connection to the host control/communicator's trip
zone input terminals in order to provide a Telguard trouble signal to the C/C. Additionally, automatic self-test
and status-on-demand report signals are transmitted exclusively over the cellular network to the Telular
Communication Center. Telguard has its own internal power supply/battery charger. All cellular monitoring
and supervisory functions are built in. No extra modules are required.
The Listed equipment at the Telular Communication Center (TCC) plays a key role in the operation of every
Telguard. All Telguard units are required to use the Communication Center because of the C/C alarm signal
format encoding and decoding requirements used in packet-data transmissions over the digital cellular
network. The Communication Center also manages the real-time databases for cellular activation and a
complete history of every Telguard's operating conditions. These conditions include programming setup
information, cellular alarm transmission information, supervisory trouble information, status-on-demand
information, and automatic self-test information.

2.0

FEATURES

This section summarizes the key features of the Telguard Digital TG-1. Actual installation instructions
begin in Section 5.0.

2.1

OPERATING MODE

The Telguard Digital TG-1 is a digital cellular SMS transmission device that is installed at the protected
premises to provide primary alarm transmission integrity for household burglary and fire systems.

2.2

C/C COMMUNICATION FORMATS

The Telguard reads the C/C’s alarm messages and converts the C/C’s Ademco Contact ID alarm data
format into SMS packet data protocol for transmission over the cellular radio network. In order for the C/C
to be compatible with the Telguard, the C/C must be programmed to transmit alarm messages to the
central station using Ademco Contact ID format. Contact ID format requires a four-digit account number
using digits 0-9 (0001-9999).

2.3

COMPLETE SUPERVISION OF COMMUNICATION PATH

The Telguard Digital TG-1 continuously supervises the primary (cellular) communication path. If the
cellular communications path becomes inoperative, the Telguard generates a relay trip output that can be
connected to a zone input of the host control communicator and/or used to activate remote sounding
devices.

56034004 4/20/2006

2.3.1 No Service Condition (NSC)
Telguard declares a no service condition (NSC) when the measured “receive” cellular radio signal
strength at the protected premises drops to -114 dBm or less. NSC is programmable to trip the
supervisory relay output (STC relay) after a 30 or 60 second delay. When STC relay trips, the
System Trouble Condition LED (STC LED) will flash 4 times. Restoral of this condition occurs
when a measurable signal strength greater than –114 dBm is maintained for the trip period of 30
or 60 seconds.

2.3.2 Radio Communications Failure Condition (RFC)
Radio communications failure condition (RFC) is declared when Telguard is unable to transmit
over the cellular network even with acceptable signal strength. RFC is indicated by the STC LED
flashing 5 times.

2.4

COMPLETE POWER SUPERVISION

Telguard monitors its backup battery as well as its AC power source and reports power conditions from
either. Telguard’s integrated control and power module incorporates a battery charging circuit. This battery
charger circuit is also monitored.

2.4.1 Low/Missing Battery Condition (LBC)
The Telguard checks the backup battery voltage on initial power-up and every 60 seconds thereafter. If
the battery voltage changes from ‘good’ to ‘bad’ state and is less than 11.6 volts, a LBC is declared
whereby the STC LED blinks twice (every 5 seconds) and the STC relay trips. When the battery voltage
increases to 12.1 volts, the STC LED and STC relay restore. Telguard also indicates Low/missing Battery
Condition (LBC) when battery charger fails.

2.4.2 AC Failure Condition (ACFC)
AC failure condition (ACFC) is detected immediately when the AC power drops below 102 VAC.
The AC Power LED goes out immediately, the STC LED blinks once and the STC trip output is
activated after 2 hours. When AC power returns to normal (≥106 VAC for 60 seconds), the AC
Power LED turns on immediately and the STC trip output restores after 60 seconds.

2.4.3

Dial Tone Failure (DTF)

The Telguard continuously monitors the 30V supply circuit that provides dial tone to the C/C. A
Dial Tone Failure (DTF) is declared when the 30V supply drops to 20V or less while the C/C is onhook. The STC LED will flash 6 times and the STC relay will trip. Additionally, a TYPE 2
supervisory message is automatically transmitted to the Telular Communications Center. This
condition represents a catastrophic failure and will require contacting the Telular Communications
Center for resolution.

2.4.4 Catastrophic Failure (CF)
Catastrophic Failure (CF) is any condition that causes the Telguard to stop functioning at all levels.
Most commonly because of AC power failure followed by a complete discharge of the backup
battery. The STC trip output is activated and visible indication is loss of all LED activity.

2.5

TELGUARD AUTOMATIC SELF-TEST REPORT

The Telguard automatic self-test signal is programmed to daily, weekly or monthly schedule as prescribed
by contract. The central station receives the automatic self-test report in the same format that the C/C
normally uses for communication over the telco line. The central station provides the Telguard self-test
code along with the time and frequency of transmission when the Telguard is initially activated. The
Communication Center captures all current and historical data pertaining to the operation of the Telguard
when it processes the automatic self-test signal on to the central station. This data contains current
operational status (C.O.S.) of the Telguard such as "All OK", "AC fail condition", "low/missing battery
condition", or any combination of these as well as the current signal strength. In addition, the data also
contains historical data for supervisory events that occurred since the last self-test signal was transmitted.
This data includes the number of occurrences of AC fail conditions, low battery conditions, line fault
conditions, communications failure conditions and no cellular service conditions. This additional
information is available by contacting Telular Technical Support.

56034004 4/20/2006

2.5.1 Telguard Remote Query Capability
Although Telguard has the capability for a daily, weekly, or monthly automatic self-test, a separate
feature is provided for determining the current operational status of every Telguard. This feature is
called Remote Query and is used to provide real-time operational status for Telguard on-demand. It is
useful in resolving STC events that are reported by the C/C to the central station. Authorized
personnel can initiate the Remote Query at any time by calling Customer Service. The Remote Query
causes Telguard to upload current operational status data and historical data, just as the automatic
self-test described above, except that the query signal is controlled by the one who initiates it. The
query signal is held in the Telguard database at the Communication Center for review and is not
forwarded on to the central station.

2.6

TELGUARD TERMINAL STRIP CONNECTIONS

The conveniently located terminal strips provides wiring connections for the Telguard supervisory trip outputs,
battery leads for connecting to a 12 volt 4.0Ah, or 7.0AH rechargeable battery, and AC power. The terminal
strip can accommodate solid or stranded wire sizes from 14 to 22 gauge.

2.6.1 Programmable Supervisory Trip Output (STC) Relay
The Telguard Digital TG-1 has one supervisory relay trip output (STC) and is energized in a poweredup state when no system troubles exist. It enables a supervisory trouble code to be transmitted to the
central station when connected to a C/C’s 24-hour instant input zone. The STC relay is
programmable, using a standard touch-tone telephone or butt-set, to meet virtually any installation
requirement.
The following supervisory features or combination of features are programmable to trip the STC relays
in order to meet a variety of installation requirements:
• Trips on AC fail condition (ACFC)
• Trips on low or missing battery condition (LBC).
• Trips on no service condition (NSC).
• Trips on radio communication failure condition (RFC).
The following system trouble features are embedded in the Telguard for tripping the STC relay and
cannot be changed:
• Tripped when unit is not registered with the Telular Communications Center (TCC)
• Trips on catastrophic failure (CF) if all power is lost.
• Trips on transmit-disable command from the Communication Center. This radio command
disables only the Telguard transmitter and would be used, for example, to shut down the Telguard
due to a runaway dialer.

56034004 4/20/2006

2.7

DIAGNOSTIC AND STATUS LEDS

Six LEDs are provided as a useful aid during installation and give installers an immediate visual indication of
system status.

LED Function Table – Normal Operating Mode (J10 = OPEN)
LED Symbol
LED #1

Color
Green

Registration
LED #2
STC

Red

(System Trouble
Condition)

LED #3
MODE

LED #4
Acknowledgement

LED #5
Radio

LED #6
AC Power

Yellow

Red

Green

Red

Duty Cycle
Solid On

Indication
Unit is registered with the message center and enabled

Off

Unit not registered with message center (and disabled)

Flashing

Unit is registered but disabled

Off

ALL OK

1 Flash*

System Trouble Condition – Low/Missing AC Power

2 Flashes*

System Trouble Condition – Low/Missing Battery Condition
AND/OR Battery Charger Failure

3 Flashes*

Not used

4 Flashes*

System Trouble Condition – NSC

5 Flashes*

System Trouble Condition – RFC

6 Flashes*

System Trouble Condition – DTF

Off

Mode 2, Cell Priority (normal operation)

Mode 1, N/A for TG-1

Fast Flash

C/C off-hook to transmit signals over cellular.

Solid On

Telguard TG-1 waiting for acknowledgement from
Communication Center

Off

Idle state

Flashing

When flashing with LED #1 unit has failed registration due to the
programming of the panel, CALL TECH SUPPORT

Off

TG-1 initialized

TG-1 initializing & registering with cellular network or
Transmitting Alarm Data

Short Flash (1 sec)

Radio receiving message

Long Flash (2 sec)

Radio sending message

Solid On

AC power connected to unit

2.7.1 LED Signal Strength Indication
The Telguard provides the installer with an easy to use LED radio signal strength indicator (RSSI) for
positioning the unit or remote antenna to obtain the strongest RF signal possible. A signal strength
reading can be obtained at any time there is power applied to the Telguard without affecting the
operation of the unit. When the “RSSI” jumper J10 is “SHORTED”, the Telguard displays the
current received signal strength within 5 seconds. The signal strength is read from bottom to top
using the four sequential LEDs located on the top right side of the printed circuit board with the
Radio LED #5 = 1 and the STC LED #2 = 4. See Appendix A1.4 for RSSI table.

56034004 4/20/2006

2.8

TELGUARD SETUP PROGRAMMING PARAMETERS

The Telguard will not operate until the unit is activated from the Telular Communication Center. Certain
Telguard operating parameters may need to be changed from the factory default programming by the installer
during installation. These setting include the STC supervisory trip input settings, CFC settings, and NSC trip
delay time. The Communication Center responds with a radio acknowledgement to the Telguard clearing the
STC condition and allowing the Telguard to operate over the cellular radio network. The programmed
parameters are transmitted automatically to the Telular Communication Center when the Telguard is activated.

2.9

UL LISTINGS

Model TG1G0001 (TG-1) meets the requirements for all Household Burglary, Household Fire, and Combined
Household Burglary/Fire installations. It has a plastic enclosure and dipole antenna. TG1G0001 is UL Listed
for the following:
• UL Household Burglary
• UL Household Fire
• UL Household Burg/Fire Combination

3.0

GETTING READY

The Telguard can only be activated when all the necessary accounting information has been entered into the
customer database located at the Telular Communication Center. The database includes information about the
customer account, unit location, and system test plan information.

3.1

DEALER ACCOUNT ESTABLISHMENT

Prior to activation of any Telguard unit, a Dealer Account must be established. Once the Dealer Account has
been established and service credit line established between the Security Dealer and Telular, a Cellular
Service Activation form may be submitted. Establish your Dealer Account by completing the Telular Cellular
Service Dealer Account Application that is included with every Telguard and faxing it to Telular Customer
Service at 678-945-1651. Once the application has been completed you will receive an acknowledgment
within 1 business day or sooner. This is a one-time event; the acknowledgment from the Telular Technical
Service will include a Dealer Account Number that will be used for all Telguard Digital activations.

3.2

SUBSCRIBER ACCOUNT REGISTRATION FOR ACTIVATION

A completed Activation Form is required by Telular to register the Telguard prior to leaving for the job
site.
Service registration of the Telguard can be accomplished by either of the two following methods:
1. FAX - Fax the completed Telular Cellular Service Activation Form that is shipped with each Telguard
to Telular Customer Service at 678-945-1651.
2. INTERNET - Complete the Activation Form online at www.Telguard.com
Service registration occurs within 30 minutes of receipt of the Activation Form. The subscriber record is
created and the Telguard will be ready for activation. Activation occurs automatically upon transmission of
the first alarm signal. Telular Technical Service is open from 8:00 AM – 8:00 PM EST Monday – Friday, 9:00
AM – 1:00 PM EST Saturday and closed during major holidays; Activation Forms received after hours will be
processed by 9:00 AM EST the next business day.

56034004 4/20/2006

3.3

PRE-INSTALLATION CHECKLIST

Before attempting to connect Telguard to the host C/C, please note the following:
1. Be sure you have all the proper parts before you go to the job site. The following items are shipped with each
Telguard unit:
9
9
9
9
9
9

Activation Form – Complete the Activation Form online at www.Telguard.com or fax your Activation
Form to Telular Communication Center prior to leaving for the job site. Service registration take place
Monday-Friday during business hours and Saturdays from 9:00AM – 1:00PM EST.
Basic Telguard unit in a plastic enclosure.
UL Listed plug-in transformer.
Antenna
Telguard Installation and Operating Instructions Manual
Backup Battery must be provided by installer.

2. You must also have certain installation test tools.
• A standard telephone or lineman's butt-set is required at the job site for use in programming the unit.
• Optimal signal strength is determined by placing the unit and antenna where the most LEDs (up to
four) are lighted when using Telguard's on-board Signal Strength Indicator feature so that the unit can
be easily placed during installation where signal strength is greatest. Upon location selection, screws
and a screwdriver will be required to attach the unit and antenna to the wall.
NOTE: Your unit may be subject to airtime charges for unintended use. Telular Cellular Service
offers several cellular service rate plans. Check the Activation Form that was shipped with your
unit or call us to determine what rate plan each unit is operating under.

4.0

INSTALLATION SUMMARY

There are five steps in installing Telguard properly. IF YOU DO NOT PROCEED IN THE ORDER AND MANNER
PRESCRIBED, YOU MAY NOT COMPLETE THE INSTALLATION IN THE TIME ALLOCATED. These five
steps are summarized below and then explained in detail in the remainder of this manual.

4.1

Complete the Activation Form online at www.Telguard.com or fax the Activation Form that is included with the
product to Telular Communication Center prior to leaving for the job site. Service registration occurs within
30 minutes of receipt of the Activation Form. The subscriber record will be created and the Telguard will be
ready for activation.

4.2

LOCATE UNIT AND MEASURE SIGNAL STRENGTH (RSSI)

Second, you will be confirming that the Telguard has adequate cellular signal strength. Put J10 jumper across both
pins, LEDS will now indicate signal strength, minimum recommended is 2 ½ (2 on solid and the third flashing).

4.3

PROGRAM, ACTIVATE & TRANSMIT C/C ALARMS OVER CELLULAR RADIO NETWORK

Next, you will be programming the unit unless the default settings are what you want. Then connect the C/C's
digital dialer output to Telguard and verify that alarm signals can be reliably sent through Telguard over cellular to
the central station digital receiver. NOTE: The first alarm is not transmitted to the Central Station. The first
alarm will confirm registration and activate the Telguard with the Telular Communication Center. All
signals after the first are sent to the Central Station.

4.4

CONNECT SUPERVISORY TRIP OUTPUTS

Telguard's supervisory trip output is connected to the C/C and then tested.

4.5

COMPLETE THE INSTALLATION

Your last step will be to check the jumper setting of J10 (LED mode, open = normal), attach earth ground, and
permanently mount the unit.
* * * *
With this overview of the installation in mind, you should now proceed with the actual installation, following the
steps described in the remainder of this manual.

56034004 4/20/2006

5.0

INSTALLATION STEPS

This five-step installation approach (5.1 through 5.5) provides the alarm installer with the easiest and fastest
method of properly installing Telguard. Please follow the instructions carefully and if you should need
assistance or have any questions, call Telular TECHNICAL SERVICE at 1-800-229-2326 extension 9.
NOTE: Dealer Account Establishment and Cellular Activation Form must be complete prior to
Installation (see section 3.0)

5.1

STEP 1: REGISTER THE TELGUARD UNIT FOR CELLULAR SERVICE

Installation Tip: Register for cellular service prior to leaving for the job site to avoid a second trip.

5.1.1 Register for Cellular Service
Complete the Activation Form online at www.Telguard.com or Fax the Activation Form that is included
with the product to Telular Communication Center prior to leaving for the job site to activate cellular
service. Registration takes place Monday-Friday from 8:00AM to 8:00PM and Saturday 9:00AM to
1:00PM EST. Service registration occurs within 30 minutes of receipt of the Activation Form.
Activation occurs automatically upon transmission of the first alarm signal.

5.2

STEP 2: LOCATE UNIT AND MEASURE SIGNAL STRENGTH (RSSI)

5.2.1 Locate Unit
Pick a spot next to the C/C where you think the Telguard will be mounted and place the unit down
temporarily in that spot. Do not mount it permanently now, since it may need to be moved to
receive a better cellular radio signal or a remote high-gain antenna may be necessary.

5.2.2 Connect Backup Battery and AC Power Transformer
To apply power to Telguard, attach battery leads to battery terminals noting polarity.
Connect the Telguard AC power transformer (see A3.2 for acceptable UL Listed transformers) to AC
terminals using stranded copper insulated wire following wire gauge and length recommendations below:
Recommended Wire Size
18 ga
16 ga
14 ga

Length Not to Exceed
20 ft
40 ft
60 ft

5.2.3 Connect Antenna and Temporarily Place Unit
The Telguard is supplied with an antenna. In most cases the antenna may be mounted directly to the
Telguard. If a stronger radio signal is required, the antenna must be moved to a better signal location
using a Telular antenna cable and bracket accessory (sold separately). The characteristics of the
Telguard antenna can be altered depending upon the wall material and materials contained within the
wall chosen for mounting. These effects may not be clearly identified by RSSI monitoring alone. The
wall materials may have a more profound affect on the antennas transmit band performance.
When selecting a mounting location, do not mount this unit in an area where the general public could
reasonably be within 20cm (8 inches) of the antenna. The supplied dipole antenna is for INDOOR USE
ONLY.
Note 1: Optimum RF performance can usually be found at the highest point within a building with the fewest
number of walls between the Telguard’s antenna and the outside of the premises.
Note 2: To avoid interference with other electronic devices operating in the area, avoid mounting the
Telguard’s antenna near other electronic devices.
Note 3: The Telguard Digital TG-1 unit with supplied dipole antenna is designed for indoor installations
ONLY. The supplied dipole antenna is for indoor use only.

56034004 4/20/2006

These considerations should be coupled with the best RSSI indication obtainable (see section 2.7.1).
Care should be taken to insure that a large metal object such as a refrigerator or a metal cabinet is not
located on the opposite side of the wall.
If moving the Telguard to a different location is not practical, then you may need a cable and remote the
antenna in order to receive adequate radio signal strength. Pick a high, visually secure spot using the
guidelines below.

5.2.3.1 Tips for Improved Radio Signal Reception
•
•
•
•

The higher the antenna the better. So, start in the drop ceiling above the unit and proceed up from
there, to the roof if necessary.
Remember, the antenna should be as inconspicuous as possible for greatest visual security.
Try to keep the antenna away from sources of RF interference, including pumps, compressors, ovens,
etc., or where metal objects can shield it or otherwise block the cellular radio RF signal.
Place the antenna perpendicular to the ground, either right side up or upside down. Do not mount the
antenna horizontally.

5.2.4 Measure Received Signal Strength (RSSI) for Best Antenna Placement
Measure the received signal strength by putting jumper J10 in "SHORTED" position. This switches the
LEDs to signal strength mode. Now, slowly move the unit or remote antenna to achieve maximum
signal strength. Pick the place where the most LEDs (up to four) are lighted.

LED Function Table – View RSSI Mode (J10 = “SHORTED”)
RSSI Value

LED’s Lighted

NO SVC
1
1½

LED 5 = slow flash, LED 4-2 = off
LED 5 = on, LED 4-2 = off
LED 5 = on, LED 4 = slow flash
LED 3-2 = off
2
LED 5-4 = on, LED 3-2 = off
2½
LED 5-4 = on, LED 3 = slow flash
LED 2 = off
3
LED 5-3 = on, LED 2 = off
3½
LED 5-3 = on, LED 2 = slow flash
4
LED 5-2 = on
Note: LED #1 = on indicates more than one cellular tower.

RF dBm
n/a
≤ -111 dBm
≥ -110 dBm
≥ -100 dBm
≥ -90 dBm (Minimum signal
strength required)
≥ -80 dBm
≥ -70 dBm
≥ -60 dBm

NOTE: If you cannot obtain a signal strength reading of 2½ (TWO LEDS ON SOLID AND THE
THIRD LED ON SLOW FLASH), you will probably need to move the unit and/or remote antenna
higher, or switch to a special antenna as described below.

5.2.4.1 Antenna Options
Antenna problems are unlikely unless the premises are located in a fringe network coverage area, in a
building below ground level, or in a metal structure. If you require a higher gain antenna or a longer cable
assembly please contact your Telular Sales Representative at 800-229-2326. Telular offers a variety of
high quality low loss, dual band antenna cables and high gain antenna.

5.3

STEP 3: PROGRAM, ACTIVATE & TRANSMIT C/C ALARMS OVER THE CELLULAR
RADIO NETWORK

Confirm that the Telguard enables the host C/C to transmit alarm signals over the cellular radio network. The
Telguard will confirm registration with the Telular Communication Center if the activation form was submitted
prior to installation. During the processing of the first alarm signal over the cellular network the Telguard will
transmit all of the programming parameters from the Telguard along with the information (central station number
and account code) from the alarm panel. Once this information is received, the Telular Communication Center
will transmit a message back to the Telguard indicating that the unit is registered. When this message is received
the LED’S on the unit will begin operating in normal mode; Registration LED #1 will be on solid.

The first alarm is to confirm registration and activate the Telguard unit. The first alarm
will NOT be transmitted to the central station.

56034004 4/20/2006

NOTE: SPECIAL LED INDICATIONS DURING ACTIVATION
IF THE TELGUARD FAILS THE REGISTRATION PROCESS IT WILL BE DISPLAYED ON THE LEDS.
1. IF LED #1 AND LED #4 ARE FLASHING, THE TELGUARD SERIAL NUMBER IS NOT IN THE DATABASE
AT THE TELULAR COMMUNICATION CENTER, CALL TECHNICAL SUPPORT TO VERIFY PROPER LINE
RANGE.
2. IF ALL OF THE LEDS ARE FLASHING, THE REGISTRATION MESSAGE WAS NOT RECEIVED AT THE
TELULAR COMMUNICATION CENTER. RETRY TRANSMITTING REGISTRATION MESSAGE. IF
TELGUARD FAILS A SECOND TIME TO REGISTER, CHECK SIGNAL STRENGTH. IF SIGNAL
STRENGTH IS OK, THEN CALL TECHNICAL SUPPORT.
ON EITHER INDICATION OF FAILED REGISTRATION, THE UNIT MUST BE RESET BY PUTTING THE J10
(RSSI JUMPER) IN “SHORTED” POSITION. THE REGISTRATION MESSAGE MUST BE RESENT OR THE
TELGUARD WILL NOT TRANSMIT ANY SIGNALS.

SYSTEM STATUS LEDS

REGISTRATION INDICATIONS

ALL LEDS FLASHING
LED #1 & LED #4 FLASHING
LED #1 ON

FAILED REGISTRATION – SIGNAL TOO WEAK
REGISTRATION ERROR – CALL TECHNICAL SUPPORT
REGISTRATION SUCCESSFUL

SYSTEM TROUBLE CONDITION, STC (LED #2)
STATUS LED #2
INDICATION
1 FLASH
2 FLASH
3 FLASH
4 FLASH
5 FLASH
6 FLASH

AC LOW/MISSING
LBC LOW BATTERY AND/OR BATTERY CHARGER FAIL
N/A
NSC NO SERVICE
RFC RADIO FAILURE
DTF DIAL TONE FAIL

5.3.1 Connect C/C to Telguard Jack J7
Plug the modular jack of the C/C to J7 on the Telguard.

5.3.2 Setup & Programming the Operating Parameters in the Telguard
When the Telguard is received from the factory and is powered up for the first time, it is immediately
ready for registration, provided the default settings are what you want. The STC LED #2 will flash to
indicate any failure conditions. The yellow MODE LED #3 will be off and the STC relay will be tripped.
If changes are required to the default settings, the Telguard can be programmed using a line-mans
butt-set connected to T & R Test Points or a POTS phone connected to J7 (where the C/C is normally
connected).

5.3.2.1 Command Key Sequences for Pots Programming

Key Sequence

Description

Enters the programming Mode

Exits programming and stores changes

TO PROGRAM THE TELGUARD
A. Put the line-mans butt-set in talk mode or pick up the POTS phone,
B. Connect power to the Telguard, when ready for programming you will hear 2 beeps
C. Press #, *, this will put the Telguard into a Master Access programming mode, 2 beeps.
D. Enter changes required
The syntax for programming a specific memory location is as follows:
MEMORY LOCATION (3-digits), will respond with 2 beeps, then VALUE, will respond
with 2 beeps.
E. Then press *, you will hear 2 beeps then hang up. This saves the change and exits the
programming mode.

56034004 4/20/2006

FIELD

MEM
LOC.

DEFAULT
VALUE

Enter the SUM TOTAL of the events that you wish to trip the
STC relay by ADDING the corresponding values:

851

STC Trip Output
Reporting

852

STC Trip Delay for NSC

861

CFC Number of Events

862

CFC between Events

872
899

AC Failure Delay

Normally Closed

SETTING

00 = STC Trip Input Not Used
01 = AC Failure 08 = NSC
27 = ALL
02 = Low Battery 16 = RFC
1=30 Seconds 2=60 Seconds
0 = disabled
2 = 4 attempts
1 = 2 attempts
3 = 8 attempts
1 = 30 seconds 3 = 70 seconds 5 = 90 seconds
2 = 60 seconds 4 = 80 seconds 6 = 99 seconds
0-24 hours, default = 2 hours

Factory Default Unit

5.3.3 Verify Alarm Signal Transmissions over Cellular
Trip several alarms on the C/C and verify that the central station received them by calling the central
station operator. Use a lineman's butt-set in MONITOR MODE and connected to Telguard's "T" and "R"
test pins to "listen" to communications between the C/C and Telguard. The ACK LED #4 will come on
solid while waiting for an acknowledgement.
If you are having problems getting reliable alarm signal transmissions, additional adjustments may be
necessary.
♦ Recheck signal strength. You need RSSI = 2½ (TWO LEDS ON SOLID AND THE THIRD LED
FLASHING) for adequate signal strength. Also, check antenna connector and make sure it is seated
correctly.
♦ Call Telular Technical Service, 1-800-229-2326 extension 9, and request the Telular
Communication Center operator to check the Telguard programming configuration for proper
operation and proper communications format.

5.4

STEP 4: CONNECT SUPERVISORY TRIP OUTPUTS

Connect and test the supervisory trip outputs to the C/C.
Activation of a local alarm or strobe light may be desirable when a trip is declared. The STC trip output can be
used directly to activate a local signaling device, provided that the trip output is not needed to trip the host
control/communicator at the same time. If both a local signal and a control trip input are required, then external
relays are needed to provide additional uncommitted contacts.
UL Listed installation of the TG-1 will at a minimum have the trip output to the host C/C to indicate low A/C (ACFC)
and low battery (LBC) conditions.

5.4.1 Decide on a STC Trip Output Strategy
The Telguard provides the host C/C with one supervisory trip output for reporting a Telguard system
trouble code to the central station. The supervisory trip outputs are programmable via a touch-tone
telephone or butt-set to suit various installation requirements. The programming options for these
supervisory trip outputs can be any combination of the following:
a.
b.
c.
d.

Always Off: Disables all relay supervisory functions.
ACFC: Trips 2 hours after loss of AC power. Restores 60 seconds after AC power is restored.
LBC: Trips within 60 seconds on low battery condition. Restores when battery voltage ≥ 12.1 vdc.
NSC: Trips 30/60-sec. on no service condition due to loss of RF signal strength. Restores 30/60
seconds after RF signal strength is available.
e. RFC: Trips on radio failure to communicate with the Telular Communication Center

56034004 4/20/2006

5.4.2 Check Telguard Supervisory Trip to C/C
After you have connected the STC trip outputs, check to be sure that they operate correctly.

5.4.2.1 Reprogram C/C to Send Proper Code
Reprogram C/C, if necessary, to send proper alarm code when tripped by the Telguard’s supervisory
output. Program zone restoral as desired.

5.4.2.2 Check Proper Operation of Telguard Supervisory Output
Check for proper operation of each programmed supervisory output by causing it to trip the C/C and be
sure the proper LED illuminates and that the proper trouble code is reported to the central station. Skip
the testing of any supervisory functions that have not been enabled. Note that the yellow MODE LED #3
starts to flash when the C/C goes off-hook to report the alarm signal over cellular.
•

Low Battery Condition (LBC): Disconnect the battery and during the next 60 seconds check to see
that the STC LED #2 flashes 2 times indicating that the battery is missing. Check to see that the C/C
transmits the STC trouble code (over cellular) to the central station. Reconnect the battery and check
during the next 60 seconds to see that the STC LED #2 goes off, indicating the missing battery
condition has been restored.

•

No Service Condition (NSC): Disconnect the antenna from the Telguard. Check to see that the STC
LED #2 flashes 4 times in 30/60 seconds and the C/C transmits the STC trouble code over the telco
line indicating loss of RF signal strength. Reconnect the antenna and check to see that the STC LED
#2 goes off in 30/60-seconds indicating RF signal strength resorted.

•

Note: The Received Signal Strength (RSSI) must be less than -114 dBm in order to cause a NSC
condition. If the Telguard is located in a high signal strength area (close to a cellular tower), it is
possible for the signal strength to be greater than -114 dBm even with the antenna disconnected.

•

AC Fail Condition (ACFC): Disconnect the 12VAC, 10VA transformer and check to see that the AC
POWER LED goes out and the STC LED #2 flashes once indicating that AC power is missing.
Reconnect the AC transformer and check to see that the AC POWER LED goes on and the STC LED
#2 goes off indicating that AC power has been restored. No transmissions will be sent to the central
station. The AC power must be off, continuously, for 2 hours before the STC relay causes the C/C to
send a trouble code. If the AC power is restored for 60 seconds or more, then the 2 hour timer
restarts.

5.5

STEP 5:

COMPLETE THE TELGUARD INSTALLATION

Last step is to verify settings and permanently mount the Telguard.

5.5.1 Check Settings
Check the jumper setting of J10 (LED mode, open = normal, shorted = RSSI mode).

5.5.2 Permanently Mount and Properly Ground the Telguard Chassis
Attach earth ground to the green grounding screw located on lower left-hand corner of printed circuit
board assembly and permanently mount the Telguard enclosure.
Install center-mounting screws (not supplied). Slide the enclosure onto this screw. Screw in the remaining
two screws in the bottom set of mounting holes.

56034004 4/20/2006

A1.0 Appendices

A1.1 WIRING DIAGRAM
SYSTEM STATUS LEDS
RSSI MODE
RSSI Value

ANTENNA

LED's Lighted

RF dBm

NO SVC
1
1½
2

LED 5*= flash, 4-2 = off
LED 5 = on, 4-2 = off
LED 5 = on, 4 = flash, 3-2 = off
LED 5-4 = on, 3-2 = off

2½

LED 5-4 = on, 3 = flash, 2 = off
(Minimum Signal Recommended)

3
3½
4

LED 5-3 = on, 2 = off
LED 5-3 = on , 2 = flash
LED 5-2 = on

n/a
< -111 dBm
> -110 dBm
> -100 dBm

> -90 dBm
> -80 dBm
> -70 dBm
> -60 dBm

*Note: LED #1 ON INDICATES MORE THAN ONE TOWER

LED MODE SELECT
OPEN = NORMAL
SHORTED = RSSI

LED #1 GREEN
REGISTRATION (See Table)
LED #2 RED
SYSTEM TROUBLE, STC (See Table)
LED #3 YELLOW
OFF = MODE 2 (CELL Primary)
FLASH = C/C OFF HOOK CELL
LED #4 RED
ON = WAITING FOR RESPONSE
If flashing with LED #1 = DENIED(NACK)
LED #5 GREEN
ON = RADIO INITIALIZING
FLASH = COMMUNICATING

J10
1
2
3
4
5

SIM

SIGNAL
STRENGTH
LEDS

TELGUARD
Digital TG-1

J7
(12V)

SYSTEM TROUBLE,
STC (LED #2)
1 FLASH = AC LOW/MISSING
2 FLASH = LBC LOW BATTERY
3 FLASH = Not Used
4 FLASH = NSC NO SERVICE
5 FLASH = RFC RADIO FAILURE
6 FLASH = DTF DIAL TONE FAIL

REGISTRATION
(LED #1)
ON = UNIT REGISTERED
OFF = UNIT NOT REGISTERED
If flashing with LED #4 = DENIED(NACK),
Call Technical Support.
If all LED's flashing = NO RESPONSE,
Check Signal Strength.

56034004 4/20/2006

TELCO DIALER

AC
LED 6

BATTERY +_
R

SYSTEM STATUS LEDS
NORMAL MODE

BLANK PIN

STC2

(12V 800MA)

(N.C.)

HOST C/C

1 2 34 5 6 7 8 9

EARTH
GROUND

JP4

24 HOUR ZONE (N.C.)

CAUTION: INCORRECT CONNECTIONS
MAY RESULT IN DAMAGE TO UNIT.

www.Telguard.com
REFER TO INSTALLATION AND OPERATING
INSTRUCTIONS MANUAL. THIS DEVICE COMPLIES
WITH FCC RULE PART 15.

TELULAR CORPORATION
420 Thornton Road, Suite 109
Lithia Springs, GA 30122
(800) 229-2326 Fax: 678-945-1651

A1.2 JACK AND PIN ASSIGNMENTS
Jack
Designation

Connects
To

Pin
Assignment

Digital Dialer
input/output
of host C/C.

1 = Brown R1
2 = Blue
4 = Green R (Ring)
5 = Red T (Tip)
7 = Orange
8 = Gray T1

C/C Digital
Dialer

A1.3 TERMINAL STRIP PIN ASSIGNMENTS
Terminal
Definition
Connects
Strip Pin
To

Status LED
Reference

Function
Connects C/C digital
dialer input/output
through unit.

MODE LED #3 will
flash when C/C is
communicating over
cellular

Function

Status LED
Reference

Enables transmission of programmed supervisory
trouble code:
1 STC
2 STC

Supervisory
Relay Trip
output for
programmable
trouble
conditions.

24-hour trip
zone input on
host C/C.

Normally
Closed

•

AC Power Fail (ACFC).
AC failure detected at 102 VAC.

AC Power LED OFF
STC LED #2 Flashes
1 time.

•

Low/Missing Battery Condition (LBC) due to:
Low Battery detected at 11.6 VDC.

STC LED #2 Flashes
2 times.

•

Radio Communications Failure (RFC) due to:
Failure to receive Ack after 3 attempts.

STC LED #2 Flashes
5 times.

•

Loss of Telguard Dial Tone Voltage (DTF)
due to: Improper dial tone voltage. ≤ 20 VDC.

STC LED #2 Flashes
6 times.

•

No Service Condition (NSC) due to:
Received Signal Strength ≤ -114 dBm.

STC LED #2 Flashes
4 times.

3 NC
4 NC

No connection

Not used

Not Used

5 - Battery
6 +Battery

12V Backup
battery Input

12V battery

Low/Missing Battery Condition (LBC) due to:
Low Battery detected at 11.6 VDC.

No connection

Not used

8 AC
9 AC

AC power
input.
12 VAC, 10VA.

120 VAC
60Hz unswitched
circuit.

Provides primary operational power to Telguard and
battery charging circuit.

56034004 4/20/2006

When fault condition
occurs:

STC LED #2 Flashes
2 times.

AC Power LED ON
when AC is normal.
AC power LED OFF
And
STC LED #2 Flashes
1 time when
AC is low

A1.4 LED MODES AND FUNCTIONS
LED Function Table – Normal Operating Mode (J10 = “OPEN”)
LED Symbol
LED #1

Color
Green

Registration
LED #2
Red

STC
(System Trouble
Condition)

LED #3
MODE

Yellow

LED #4
Acknowledgement

Red

Green

LED #5
Radio

LED #6
AC Power

Red

Duty Cycle
Solid On

Indication
Unit is registered with the message center and enabled

Off

Unit not registered with message center (and disabled)

Flashing

Unit is registered but disabled

Off

ALL OK

1 Flash*

System Trouble Condition – Low/Missing AC Power

2 Flashes*

System Trouble Condition – Low/Missing Battery Condition
AND/OR Battery Charger Failure

3 Flashes*

Not used

4 Flashes*

System Trouble Condition – NSC

5 Flashes*

System Trouble Condition – RFC

6 Flashes*

System Trouble Condition – DTF

Off

Mode 2, Cell Priority (normal operation)

Mode 1, N/A for TG-1

Fast Flash

C/C off-hook to transmit signals over cellular.

Solid On

Telguard TG-1 waiting for acknowledgement from
Communication Center

Off

Idle state

Flashing

When flashing with LED #1 unit has failed registration due to
the programming of the panel, CALL TECH SUPPORT

Off

TG-1 initialized

TG-1 initializing & registering with cellular network or
Transmitting Alarm Data

Short Flash (1 sec)

Radio receiving message

Long Flash (2 sec)

Radio sending message

Solid On

AC power connected to unit

LED Function Table – View RSSI Mode (J10 = “SHORTED”)
RSSI Value

LED’s Lighted

NO SVC
1
1½

56034004 4/20/2006

RF dBm
n/a
≤ -111 dBm
≥ -110 dBm
≥ -100 dBm
≥ -90 dBm (Minimum signal
strength required)
≥ -80 dBm
≥ -70 dBm
≥ -60 dBm

A2.0 Operational Quick Reference Table
Telguard Event
ACFC – AC Fail
Condition

STC
Telguard
System
Trouble
Conditions

LBC - Low Battery
Condition
NSC – No Service
Condition (Low
Signal Strength)
RFC – Radio Failure
to Communicate due
to: RFC1: No Link
Request ACK.
OR
RFC2: No Link
Termination ACK.
DTF - Dial Tone
Failure

Not Active for
Cellular alarm
Transmission
CF - Catastrophic
Failure
Automatic Self-Test

Telguard Remote Query –
Communication Center Activated by
Customer Service.
Telguard Enable and Configuration
Upload –
Disable TX – Communication Center
Activated.

56034004 4/20/2006

LED
Response

Relay
Output

Yes
AC LED off and
STC LED #2
flashes 1 time.
Yes
STC LED #2
flashes 2 times.
Yes
STC LED #2
flashes 4 times.
Yes
STC LED #2
flashes 5 times.

If Selected

None

Switch to standby battery if present,
monitor battery, monitor AC for
restoral.

If Selected

None

Wait for LBC restoral, charge battery.

If Selected

None

Continue to validate signal strength,
remove NSC when signal returns

If Selected

None

Wait for RFC restoral.

Yes

Internal 30V supply circuit failure.
Return unit for repair on RMA.

Yes

None

Yes

None

Telguard will not function until
operating parameters are downloaded
to the Telular Communication Center
Telguard not working.

None

Yes
(Self-test))

Send Self-test information to central
station via Communication Center,
return to ready state

None

Yes
(Status data)

Send Status data to Communication
Center for review customer service

None

Configuration
Data
(Setup data)

Yes

Yes
(Status data)

Telguard sends setup configuration to
the Communication Center and
switches to READY state to begin
operation.
TX capability is disabled until further
notice. Telguard can still receive radio
signals from Communication Center.

Yes
STC LED #2
flashes 6 times.
Yes
Registration
LED #1 off.
None
Yes
Radio LED #5
flashes when
transmitting
Yes
Radio LED #5
flashes when
transmitting
Yes
Radio LED #5
flashes when
transmitting
Yes
Radio LED #5
flashes when
transmitting

Radio
Message

Internal Action

A2.1 ACTIVATION FORM

56034004 4/20/2006

A2.2 COMPATIBLE CONTROL COMMUNICATORS
Any UL Listed Control Communicator that supports Contact ID format is compatible and may be used
with TG-1. The installer should verify the complete compatibility at the time installation.

A3.0 DETAILED SPECIFICATIONS
A3.1 DIALER TO INTERFACE ELECTRONICS
The patented integrated interface by Telular Corporation, allows digital dialers to dial into the cellular radio
network.
• Line voltage: -26 Vdc into standard telephone device when on-hook.
• Dial tone: Precision 350 + 440Hz +/- 1%. 10 digits dial out capability.
• Mode: Loop start only. 25mA +/- 10% off-hook.
• Protected by U.S. Patents: 4,658,096; 4,775,997; 4,922,517; 4,737,975; 4,868,519; 5,134,644.

A3.2 POWER
•
•

•

Maximum AC current draw: 100mA
Battery Supply:
• Maximum full charge DC voltage = 13.8V +/- 0.2V.
• Battery charging system: Constant current, Electronic short circuit protection
• Maximum charging current of 240ma
Transformer Supplied: 12 VAC 10VA, UL, plug-in; acceptable transformers:
• Basler Electronics part number: S189480032
• GlobTek part number: WA1E800J00-N-GTGTAB

A3.3 DIGITAL CELLULAR RADIO
The Telguard TG-1 radio supports GSM/GPRS cellular protocol. It is equipped with an integrated radio transceiver
conforming to all the requirements of the GSM Phase 2+ tests specified in GSM 11.10. The TG-1 transceiver is
FCC compliant, meeting all of the requirements of Part 24 and SAR testing. It is also compliant to the PTCRB
NAPRD03 requirements.
• Frequency range: GSM 850/1900MHz,
1. 824MHz-849MHz
2. 1850MHz-1909MHz
•
•
•
•
•
•
•
•

Antenna Port: TNC connector (female), 50-ohm
Receiver Sensitivity: -102 dBm
Transmit Power:
EGSM 850MHz: Class 4 (2 watts)
GSM 1900MHz: Class 1 (1 watt)
FCC I.D.: MTFTG5112597
Supplied Antenna: Dipole
Physical Size: 9.5"H x 4.5"W x 1.75"D.
Shipping weight: 5 lbs.
Operating Environment: 0° C to +49° C; 0 - 85% humidity (non-condensing).

A3.4 WARRANTY
Telular will repair or replace (our option) inoperative units for up to two years from date of manufacture. This
excludes damage due to lightning or installer error. Unauthorized modifications void this warranty. Not
responsible for incidental or consequential damages. Liability limited to price of unit. This is the exclusive
warranty and no other warranties will be honored, whether expressed or implied.

56034004 4/20/2006

A4.0 Parts List
Description

Part No.
Basic Hardware:
TG-1

Model TG1G0001 Model TG1G0001 meets the requirements for Household Burglary, Household Fire, and
Combination Burglary/Fire installations. It has a plastic enclosure, and dipole antenna.
TG1G0001 is UL Listed for the following:
o UL Household Burglary
o UL Household Fire
o UL Household Burg/Fire Combination

General Accessories
ACD-12
ACD-35
ACD-50
ACD-100
HGD-0

12 feet of antenna cable and mounting bracket
35 feet of low loss high performance antenna cable and mounting bracket
50 feet of low loss high performance antenna cable and mounting bracket
100 feet of low loss high performance antenna cable and mounting bracket
High Gain Directional Antenna

56034004 4/20/2006

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TG 1 Install Manual 56034004 April 20 06 Installation 042006

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