TG 7 8 Install Manual 56030905 May 23 07 Installation 052407

User Manual: TG-7 Installation Manual 052407 AlarmHow.net Library

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TELGUARD DIGITAL
Cellular Alarm Transmission System
Using GSM Digital Cellular Technology
MODEL TG-7 (p/n TG7G0001)
MODEL TG-7F (p/n TG7GF001)
MODEL TG-7A (p/n TG7GA001)
MODEL TG-8 (p/n TG8G0001)
MODEL TG-8A (p/n TG8GA001)

INSTALLATION AND OPERATING INSTRUCTIONS
For use by TELGUARD® customers only. Distribution to others strictly prohibited.

COMPANY CONFIDENTIAL

Technical Support: 800-229-2326
M-F 8:00AM – 8:00PM EST
Saturday 9:00 AM – 5:00 PM EST
The activation form must be completed before leaving for the job site to install the Telguard product.
The activation form may be completed by: • Fax – 678-945-1651
• Email – cellservice@telular.com
• Online – www.telguardonline.com

Revised May 23, 2007
TELGUARD® is a registered trademark of Telular Corporation. Products are
protected under one or more of the following U.S. patents:
4,658,096
4,737,975
4,775,997
4,868,519
4,922,517
© 2007 Telular Corporation

56030905

FOREWORD
A word about the significance of our UL Listings: These UL Listings allow the Telguard models to meet
certain requirements of insurance companies, fire marshals, building inspectors and other regulatory
authorities in burglary and fire alarm service as follows:
1. In Burglary Alarm Service: When used in conjunction with a UL listed central station burglary alarm
control unit with integral or Listed DACT that is connected to a Listed Grade A bell and bell housing, the
combined control communicator (C/C) and Telguard TG-7A or TG-8A is suitable for Grade A central
station service. This is one grade higher than a Listed control communicator can obtain on its own without
some type of external line supervision, such as is involved in UL AA service.
A UL Grade A Listing is available in installations where the host Listed burglary alarm control/
communicator transmits through the TG-7A or TG-8A solely on cellular (“Cellular only”: No Telco; Cellular
primary). Also, where the control communicator is switched to transmit over cellular when it cannot reach
the central station over Telco (“Cellular backup for Telco”: Telco primary; Cellular secondary).
The specific UL Listing for the TG-7A or TG-8A with respect to burglary alarm service is Residential
Burglary, UL1023. Central Station Burglar Alarm Systems, UL1610; Police Station Connected Alarm
Systems, UL365; and Digital Alarm Communicators, UL1635.
2. In Fire Alarm Service: When used in conjunction with a Listed central station fire alarm control unit with
a two-telco line integral or Listed DACT, the combined control communicator and Telguard TG-7F meet
the requirements for commercial fire alarm usage under UL864 and NFPA72. This enables the TG-7F to
be the second “phone line” in commercial fire installations.
In UL/NFPA Listed fire alarm installations, the Listed two-line fire alarm control communicator must
always use Telco as the primary transmission path, switching to cellular only when and if it cannot reach
the central station over Telco. Also, the TG-7, TG-7F and TG-8 may be employed in residential fire,
UL985 applications.
Appendices A3.1 through A3.3.1 (burglary alarm service) and A3.4 through A3.5.1 (fire alarm service) show
the installation configurations and the connections that must be made to meet various UL Listing
requirements.

NOTICES
ABOUT THIS MANUAL
This manual assumes that you have basic security system installation skills such as measuring
voltages, stripping wire, properly connecting wires together, connecting wires to terminals, and
checking phone lines. It also assumes that you have a familiarity with the proper installation and
programming tasks related to various control communicator panels.
The material and instructions covered in this manual have been carefully checked for accuracy and
are presumed to be reliable. However, Telular assumes no responsibility for inaccuracies and
reserves the right to modify and revise this manual without notice.
It is our goal at Telular to always supply accurate and reliable documentation. If a discrepancy is
found in this documentation, please mail or fax a photocopy of the corrected material to:
Telular Security Products
Technical Services Department
420 Thornton Road, Suite 109
Lithia Springs, GA 30122
Fax: 678-945-1651
© 2007 Telular Corporation. Lithia Springs, GA U.S.A. All rights reserved.

56030905

FCC Notices
EXPOSURE TO RADIO FREQUENCY ENERGY
In 1991, the Institute of Electrical and Electronics Engineers (IEEE), and in 1992, the American National
Standards Institute (ANSI), updated the 1982 ANSI Standard for safety levels with respect to human exposure
to RF energy. Over 120 scientists, engineers and physicians from universities, government health agencies
and industry, after reviewing the available body of research, developed this updated Standard. In March
1993, the U.S. Federal Communications Commission (FCC) proposed the adoption of this updated Standard.
The design of your Telular Telguard complies with this updated Standard. Of course, if you want to limit RF
exposure even further than the updated ANSI Standard, you may choose to install the unit in a manner that
locates its antenna at an even greater distance from the general public than is recommended as a minimum
by the standard.
To insure compliance with the standard, when selecting a mounting location for your Telguard do not mount it
(or its associated antenna) in an area where the general public could reasonably be within 8 inches (20
centimeters) of the antenna.

EFFICIENT OPERATION
Do not operate your Telular product when holding the antenna. Be sure to mount the unit such that its
antenna is a minimum of eight (8) inches (20 centimeters) is maintained from the general public.
For the best service quality, keep the antenna free from obstructions and point the antenna straight up.

ANTENNA CARE AND REPLACEMENT
Do not use the unit with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor
burn may result. Have your antenna replaced by a qualified technician immediately. Use only a manufacturerapproved antenna. Non-approved antennas, modifications, or attachments could impair service quality,
damage the Telguard and violate FCC regulations.

ELECTRONIC DEVICES
Most modern electronic equipment is shielded from RF energy. However, RF energy from cellular devices
may affect inadequately shielded electronic equipment. RF energy may affect improperly installed or
inadequately shielded electronic equipment operating in homes and businesses. Check with the manufacturer
or its representative to determine if these systems are adequately shielded from external RF energy. Consult
the manufacturer of any personal medical devices (such as pacemakers, hearing aids, etc.) to determine if
they are adequately shielded from external RF energy.

BLASTING AREAS
To avoid interfering with blasting operations, turn OFF your unit when in a “blasting area” or in areas posted:
“Turn off two-way radio.” Construction crews often use remote control RF devices to set off explosives.

POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn OFF your unit when in any area with a potentially explosive atmosphere. It is rare, but your Telguard
Digital or its accessories could generate sparks. Sparks in such areas could cause an explosion or fire
resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as gas stations; below deck on boats; fuel or
chemical transfer or storage facilities; areas where the air contains chemicals or particles, such as grain,
dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle
engine.
Do not transport or store flammable gas, liquid or explosives in the area of your Telguard Digital or
accessories. Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the
National Fire Protection Standard (FPA-58). For a copy of this standard, contact the National Fire Protection
Association, One Batterymarch Park, Quincy, MA 02269, Attn: Publications Sales Division.

56030905

PART 68
This equipment complies with Part 68 of the FCC Rules. Located on the inside of the hinged door of
Telguard models TG-7, TG-7A, TG-7F, TG-8, TG-8A is a label that contains, among other information, the
FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, this
information must be provided to the Telephone Company.
The Telguard - Cellular Alarm Transmission System is registered for connection to the public telephone
network using an RJ38X or RJ31X jack. When selecting a mounting location, do not mount this unit in an area
where the general public could reasonably be within 20cm (8 inches) of the antenna. The ringer equivalence
number (REN) is used to determine the quantity of devices which may be connected to the telephone line.
Excessive REN's on the telephone line may result in the devices not ringing in response to an incoming call.
In most, but not all areas, the sum of the REN's should not exceed five (5.0). To be certain of the number of
devices that may be connected to the line, as determined by the total number of REN's, contact the telephone
company to determine the maximum of REN for the calling area.

REPAIR AND WARRANTY

If the Telguard Cellular Alarm Transmission System caused harm to the telephone network, the Telephone
Company will notify you in advance that temporary discontinuance of the service may be required. But if
advance notice is not practical, the Telephone Company will notify the customer as soon as possible. Also,
you will be advised of your rights to file a complaint with the FCC if you believe it is necessary. The telephone
company may make changes in it's facilities, equipment, operation, or procedures that could affect the
operation of the equipment. If this happens, the Telephone Company will provide advance notice in order for
you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced
with the Telguard Cellular Alarm Transmission System please contact Telular Tech Support in the U.S.A. for
repair and (or) warranty information.
If the trouble is causing harm to the telephone network, the Telephone Company may request that you
remove the equipment from the network until the problem is resolved.
The customer (user) should not attempt any repair to the Telguard Cellular Alarm Transmission System.
Repair of this equipment should be referred to only qualified technical personnel.
Note that this equipment cannot be used on the public coin service provided by the Telephone Company.
Connection to Party Line Service is subject to state tariffs. (Contact the state public utility commission or
corporation commission for information).
Telular will repair or replace (our option) inoperative units for up to two years from date of manufacture. This
excludes damage due to lightning or installer error. Unauthorized modifications void this warranty. Not
responsible for incidental or consequential damages. Liability limited to price of unit. This is the exclusive
warranty and no other warranties will be honored, whether expressed or implied. An RMA must be assigned by
calling Telular Tech Support 800-229-2326 before returning product to:

Telular Corporation
Attention: Repair Depot
1801 South Fulton Drive
Corinth, MS 38834
RMA number must be on outside of box or product will not be accepted.

56030905

iii

FUTURE TESTING AND LIMITATIONS ON USE

Telguard is part of an advanced design alarm-communication system. It does not offer guaranteed protection
against burglary and fire. Any alarm communication system is subject to compromise or failure.
The Telguard will not work without power. Devices powered by AC will not work if the AC power supply is off
for any reason, however briefly, and at the same time, the backup battery is missing, dead or not properly
installed.
The cellular radio network, needed to transmit alarm signals from a protected premises to a central monitoring
station, may be inoperable or temporarily out of service. Cellular radio networks are also subject to
compromise by sophisticated methods of attack.
This equipment, like any other electrical device is subject to component failure. Although this equipment is
designed to be long lasting, the electrical components could fail at any time.
Due to these limitations, we recommend that if the automatic self-test feature is not enabled, other
arrangements be made with the user to test the system at least once every three months. Moreover,
arrangements should also be made for on site inspection/test by a licensed alarm installer at least once each
year.

TERMS AND CONDITIONS FOR USE OF TELGUARD® PRODUCTS (“PRODUCT”)
These Terms and Conditions are a legal contract between you and Telular Corporation for the title to and use
of the Product. BY RETAINING AND USING THE PRODUCT YOU AGREE TO THE TERMS AND
CONDITIONS INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND
INDEMNIFICATION PROVISIONS BELOW. IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS, DO NOT USE THE PRODUCT AND IMMEDIATELY RETURN THE UNUSED PRODUCT
FOR A COMPLETE REFUND. You agree to accept sole responsibility for any misuse of the Product by you;
and, in addition, any negligent or illegal act or omission of your or your agents, contractors, servants,
employees, or other users of the Product so long as the Product was obtained from you, in the use and
operation of the Product.

INDEMNIFICATION OF TELULAR CORPORATION (“TELULAR”)
YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS TELULAR FOR ANY OF THE COST,
INCLUDING REASONABLE ATTORNEYS’ FEES, AND FROM CLAIMS ARISING OUT OF YOU, YOUR
CLIENTS’ OR OTHER THIRD PARTIES’ USE OR OPERATION OF THE PRODUCT: (i) FOR MISUSE OR
IN A MANNER NOT CONTEMPLATED BY YOU AND TELULAR OR INCONSISTENT WITH THE
PROVISIONS OF THIS MANUAL; (ii) IN AN ILLEGAL MANNER OR AGAINST PUBLIC POLICY; (iii) IN A
MANNER SPECIFICALLY UNAUTHORIZED IN THIS MANUAL; (iv) IN A MANNER HARMFUL OR
DANGEROUS TO THIRD PARTIES; (v) FROM CLAIMS BY ANYONE RESPECTING PROBLEMS,
ERRORS OR MISTAKES OF THE PRODUCT; OR (vi) COMBINATION OF THE PRODUCT WITH
MATERIAL, MODIFICATION OF THE PRODUCT OR USE OF THE PRODUCT IN AN ENVIRONMENT NOT
PROVIDED, OR PERMITTED, BY TELULAR IN WRITING. THE PARTIES SHALL GIVE EACH OTHER
PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOPERATE, EACH WITH THE OTHER, TO
EFFECTUATE THIS INDEMNIFICATION, DEFENSE AND HOLD HARMLESS.

WARRANTY; LIMITATIONS
TELULAR WILL REPAIR OR REPLACE (OUR OPTION) INOPERATIVE UNITS FOR UP TO TWO YEARS
FROM DATE OF MANUFACTURE. EXCLUDES DAMAGE DUE TO LIGHTNING OR INSTALLER ERROR AS
WELL AS UNITS THAT INCORPORATE MATERIAL, OR USED IN A MANNER OR ENVIRONMENT, NOT
SPECIFICALLY AUTHORIZED IN THIS MANUAL. UNAUTHORIZED MODIFICATIONS VOID THIS
WARRANTY. NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. LIABILITY
LIMITED TO PRICE OF UNIT. THIS IS THE EXCLUSIVE WARRANTY, IN LIEU OF ALL OTHER
WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, DELIVERY,
INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NO OTHER WARRANTIES WILL BE
HONORED, WHETHER EXPRESSED OR IMPLIED.

56030905

TABLE OF CONTENTS
FOREWORD ..................................................................................................................................................I
NOTICES........................................................................................................................................................I
ABOUT THIS MANUAL .................................................................................................................................... I
FCC NOTICES ..............................................................................................................................................II
EXPOSURE TO RADIO FREQUENCY ENERGY .................................................................................................. II
EFFICIENT OPERATION ................................................................................................................................. II
ANTENNA CARE AND REPLACEMENT ............................................................................................................. II
ELECTRONIC DEVICES ........................................................................................................................... II
BLASTING AREAS .................................................................................................................................... II
POTENTIALLY EXPLOSIVE ATMOSPHERES......................................................................................... II
PART 68.................................................................................................................................................... III
REPAIR AND WARRANTY....................................................................................................................... III
FUTURE TESTING AND LIMITATIONS ON USE ...................................................................................... IV
TERMS AND CONDITIONS FOR USE OF TELGUARD® PRODUCTS (“PRODUCT”) ............................... IV
INDEMNIFICATION OF TELULAR CORPORATION (“TELULAR”) ......................................................... IV
WARRANTY; LIMITATIONS..................................................................................................................... IV
1.0

GENERAL DESCRIPTION AND OPERTATION............................................................................1

2.0

FEATURES.....................................................................................................................................1

2.1
2.1.1
2.2
2.3
2.3.1
2.3.2
2.3.3
2.4
2.4.1
2.4.2
2.4.3
2.4.4
2.5
2.5.1
2.6
2.6.1
2.7
2.7.1
2.8
2.9
2.9.1
2.9.2
3.0

GETTING READY ..........................................................................................................................6

3.1
3.2
3.3
4.0

OPERATING MODE .........................................................................................................................1
Auto Format Detection .............................................................................................................1
C/C COMMUNICATION FORMATS .....................................................................................................2
COMPLETE SUPERVISION OF COMMUNICATION PATHS .....................................................................2
Line Fault Condition (LFC) .......................................................................................................2
No Service Condition (NSC) ....................................................................................................2
Radio Communications Failure Condition (RFC).....................................................................2
COMPLETE POWER SUPERVISION ...................................................................................................2
Low/Missing Battery Condition (LBC) ......................................................................................2
AC Failure Condition (ACFC)...................................................................................................3
Dial Tone Failure (DTF) ...........................................................................................................3
Catastrophic Failure (CF).........................................................................................................3
TELGUARD AUTOMATIC SELF-TEST REPORT....................................................................................3
Telguard Remote Query Capability..........................................................................................3
TELGUARD TERMINAL STRIP CONNECTIONS ....................................................................................3
Programmable Supervisory Trip Outputs (STC1 and STC2) Relays.......................................4
DIAGNOSTIC AND STATUS LEDS .....................................................................................................4
LED Signal Strength Indication ................................................................................................5
TELGUARD SETUP PROGRAMMING PARAMETERS ............................................................................5
UL LISTINGS BY MODEL .................................................................................................................5
Model TG-7 (p/n TG7G0001), TG-7F (p/n TG7GF001), or TG-8 (p/n TG8G0001) .................5
Model TG-7A (p/n TG7GA001) or TG-8A (p/n TG8GA001) ....................................................5
DEALER ACCOUNT ESTABLISHMENT................................................................................................6
SUBSCRIBER ACCOUNT REGISTRATION FOR ACTIVATION .................................................................6
PRE-INSTALLATION CHECKLIST .......................................................................................................6

INSTALLATION SUMMARY...........................................................................................................7

4.1
4.2
4.3

56030905

REGISTER FOR CELLULAR SERVICE ................................................................................................7
LOCATE UNIT AND MEASURE SIGNAL STRENGTH (RSSI) .................................................................7
TRANSMIT C/C ALARMS OVER THE TELCO CONNECTION ..................................................................7

4.4
4.5
4.6

PROGRAM, ACTIVATE & TRANSMIT C/C ALARMS OVER CELLULAR RADIO NETWORK .........................7
CONNECT SUPERVISORY TRIP OUTPUTS .........................................................................................7
COMPLETE THE INSTALLATION ........................................................................................................7

5.0

INSTALLATION STEPS .................................................................................................................7

5.1
STEP 1: REGISTER THE TELGUARD UNIT FOR CELLULAR SERVICE ...................................................7
5.1.1
Register for Cellular Service ....................................................................................................7
5.2
STEP 2: LOCATE UNIT AND MEASURE SIGNAL STRENGTH (RSSI)....................................................8
5.2.1
Locate Unit ...............................................................................................................................8
5.2.2
Connect Backup Battery and AC Power Transformer .............................................................8
5.2.3
Connect Antenna and Temporarily Place Unit.........................................................................8
5.2.4
Measure Received Signal Strength (RSSI) for Best Antenna Placement................................9
5.2.4.1

Antenna Options.............................................................................................................................................. 9

5.3
STEP 3: TRANSMIT C/C ALARMS OVER THE TELCO CONNECTION .....................................................9
5.3.1
Connect C/C to Telguard Jack J5 (BLACK Connector) ...........................................................9
5.3.2
Connect telco line (RJ-31x Jack) to Telguard Jack J6 (GRAY Connector) .............................9
5.3.3
Verify Alarm Signal Transmissions over Telco ........................................................................9
5.4
STEP 4: PROGRAM THE TELGUARD FOR ALARM TRANSMISSION ........................................................9
5.4.1
Setup & Programming the Operating Parameters in the Telguard ........................................10
5.4.2
Disconnect telco line (RJ-31x) from Telguard Jack J6 (GRAY Connector) ...........................11
5.4.3
Verify Alarm Signal Transmissions over Cellular ...................................................................12
5.4.4
Re-connect telco line (RJ-31x) to Telguard Jack J6 (GRAY Connector)...............................12
5.5
STEP 5: CONNECT SUPERVISORY TRIP OUTPUTS ..........................................................................12
5.5.1
Decide on a STC Trip Output Strategy ..................................................................................12
5.5.2
Check Telguard Supervisory Trip to C/C ...............................................................................12
5.5.2.1
5.5.2.2

Reprogram C/C to Send Proper Code ....................................................................................................... 12
Check Proper Operation of Telguard Supervisory Output....................................................................... 12

5.6
STEP 6: COMPLETE THE TELGUARD INSTALLATION ........................................................................13
5.6.1
Check Settings .......................................................................................................................13
5.6.2
Permanently Mount and Properly Ground the Telguard Chassis ..........................................13
A1.0 APPENDICES.....................................................................................................................................14
A1.1
A1.2
A1.3
A1.4
A2.0

WIRING DIAGRAM ........................................................................................................................14
JACK AND PIN ASSIGNMENTS........................................................................................................15
TERMINAL STRIP PIN ASSIGNMENTS .............................................................................................15
LED MODES AND FUNCTIONS.......................................................................................................16
OPERATIONAL QUICK REFERENCE TABLE ............................................................................17

A2.1
A2.2

ACTIVATION FORM .......................................................................................................................18
COMPATIBLE CONTROL COMMUNICATORS ....................................................................................19

A3.0 COMPLIANCE FOR UL LISTED INSTALLATIONS ...........................................................................20
A3.1
UL GRADE A CENTRAL STATION SERVICE.....................................................................................20
A3.2
UL GRADE A POLICE STATION CONNECT SERVICE ........................................................................21
A3.3
NOTES TO INSTALLATION/WIRING REQUIREMENTS ON APPENDICES A3.1 AND A3.2 ........................22
A3.3.1 Supervisory Requirements for Listed Burglary Configurations ..............................................23
A3.4
UL864/NFPA FIRE ALARM CENTRAL STATION SERVICE................................................................24
A3.5
NOTES TO INSTALLATION/WIRING REQUIREMENTS ON APPENDIX A3.4 ...........................................26
A3.5.1 Supervisory Requirements for Listed Fire Configurations .....................................................26
A4.0

UL INSTALLATION REQUIREMENTS SUMMARY TABLE ........................................................28

A5.0

DETAILED SPECIFICATIONS .....................................................................................................29

A5.1
A5.2
A5.3
A6.0

DIALER TO INTERFACE ELECTRONICS ............................................................................................29
POWER .......................................................................................................................................29
DIGITAL CELLULAR RADIO ............................................................................................................29
PARTS LIST .................................................................................................................................30

56030905

1.0

GENERAL DESCRIPTION AND OPERTATION

The Telguard model TG-7 and TG-8 series is a digital cellular radio alarm transmission device used to
provide a back-up transmission path (cellular) for control communicators (C/Cs). When transmitting alarms it
will attempt to use the secondary transmission path (Cellular) when the Primary path is not available. When
transmitting an alarm signal, Telguard obtains its data from the C/C by way of a telco interface. The Telguard
will obtain all alarm signal information including monitoring station phone number, account number and all
zones for every alarm transmission. The Telguard transmits a Link Request to the Telular Communication
Center and when a link acknowledgement is received, the Telguard handshakes with the C/C and causes the
C/C to transmit the alarm data. Telguard encodes the alarm data into SMS (Short Messaging System)
protocol and transmits to the local digital cellular network provider. The signal is routed from the network
provider to the decoding Telular Communication Center. The Telular Communication Center performs a
function similar to a central station receiver and issues the transmission acknowledgement when the last
message in the transmission is received. After decoding and reformatting, the alarm signal is routed over the
telco line (Public Switched Telephone Network - PSTN) to the appropriate alarm company central station for
action.
In a typical alarm installation, Telguard is installed in the same area as the host alarm system. The incoming
telco line is connected from the premises RJ-31x jack to Telguard and then from Telguard's RJ-45 jack to the
host C/C digital dialer in the normal fashion. Two programmable supervisory trip (STC) outputs are available
for connection to the host control/communicator's trip zone input terminals in order to provide a Telguard trouble
signal to the C/C. Additionally, automatic self-test and status-on-demand report signals are transmitted
exclusively over the cellular network to the Communication Center. Telguard has its own internal power
supply/battery charger. All telco line and cellular monitoring, switching and supervisory functions are built-in.
No extra modules are required.
The Listed equipment at the Telular Communication Center (TCC) plays a key role in the operation of every
Telguard. All Telguard units are required to use the Communication Center because of the C/C alarm signal
format encoding and decoding requirements used in packet-data transmissions over the digital cellular network.
The Communication Center also manages the real-time databases for cellular activation and a complete history
of every Telguard's operating conditions. These conditions include programming setup information, cellular alarm
transmission information, supervisory trouble information, status-on-demand information, and automatic self-test
information.

2.0

FEATURES

This section summarizes the key features of the Telguard. Actual installation instructions begin in Section 5.0.

2.1

OPERATING MODE

The Telguard is a digital cellular SMS transmission device that is installed at the protected premises to
provide alarm transmission integrity for security systems. It is used to provide a back-up transmission path
(cellular) for control communicators (C/Cs). If the primary path is not available the C/C will attempt to transmit
the alarm message over the cellular network.

2.1.1 Auto Format Detection
Telguard Digital default program setting is for Auto Detection of the C/C alarm format. Auto Format
Detect feature allows the Telguard to adapt to receive any listed (see section 2.2) format on every
alarm transmission. If the C/C alarm format is changed for whatever reason, the Telguard will sense
the new format and accept the alarm signal. Note: Auto Format Detection does not support SIA2,
DMP or Sonitrol formats. SIA2 and DMP must be programmed manually. Sonitrol format must be
pre-set at factory.

56030905

2.2

C/C COMMUNICATION FORMATS

The Telguard reads the C/C’s alarm messages and converts the C/C’s Ademco Contact ID, 4x2 or 3x1 with
1400Hz or 2300Hz handshake data format into SMS packet data protocol for transmission over the cellular
radio network. In order for the C/C to be compatible with the Telguard, the C/C must be programmed to
transmit alarm messages to the central station using one of the following non-extended formats:
• Pulse Formats:
o 3+1 pulse; 10pps, Double Round, 1400Hz ack
o 3+1 pulse; 20pps, Double Round, 2300Hz ack
o 3+1 pulse; 40pps, Double Round, 2300Hz ack
o 4+2 pulse; 20pps, Double Round, 1400Hz ack
o 4+2 pulse; 20pps, Double Round, 2300Hz ack
o 4+2 pulse; 40pps, Double Round, 2300Hz ack
• Ademco Contact ID
• Modem Formats (require use of accessory TG-MC Modem Card):
o SIA2 (SIA-DC-03 level 2 release at 300 baud)
o Radionics Modem IIe or IIIa2 (with use of accessory TG-MC Modem Card only)
o DMP
o Sonitrol (pre-set at factory only)
Hexadecimal account numbers (001-FFF or 0001-FFFF) can be used with 3+1 or 4+2 formats, but Contact ID
and Radionics modem IIe or IIIa2 require a four digit account number using digits 0-9 (0001-9999).

2.3

COMPLETE SUPERVISION OF COMMUNICATION PATHS

The Telguard continuously supervises both the primary (telco) and the secondary (cellular) communication
paths. If either path becomes inoperative, the Telguard generates a relay trip output that can be connected to
a zone input of the host control communicator and/or used to activate remote sounding devices.

2.3.1 Line Fault Condition (LFC)
The Telguard monitors voltage on the incoming telco line. If an inoperative telco line is identified,
(voltage below –20vdc, on hook) a telco line fault condition (LFC) is declared. The System Trouble
Condition LED (STC LED) will flash 3 times and the STC relay will trip after a 30 or 60 second
programmed delay. Upon telco restoral, the relay and STC LED are returned to normal.

2.3.2 No Service Condition (NSC)
Telguard declares a no service condition (NSC) when the measured “receive” cellular radio signal
strength at the protected premises drops to -114 dBm or less. NSC is programmable to trip the
supervisory relay output (STC2) after a 30 or 60 second delay. When STC trips, the STC LED will
flash 4 times. Restoral of this condition occurs when a measurable signal strength greater than –114
dBm is maintained for the trip period of 30 or 60 seconds.

2.3.3 Radio Communications Failure Condition (RFC)
Radio communications failure condition (RFC) is declared when Telguard is unable to transmit over
the cellular network even with acceptable signal strength. RFC is indicated by STC LED flashing 5
times.

2.4

COMPLETE POWER SUPERVISION

Telguard monitors its backup battery as well as its AC power source and reports power conditions from either.
Telguard’s integrated control and power module incorporates a battery charging circuit.

2.4.1 Low/Missing Battery Condition (LBC)
The Telguard checks the backup battery voltage on initial power-up and every 60 seconds thereafter.
If the battery voltage changes from ‘good’ to ‘bad’ state and is less than 11.6 volts, a LBC is declared
whereby the STC LED blinks twice (every 5 seconds) and the STC relay trips. When the battery
voltage increases to 12.1 volts, the STC LED and STC relay restore.

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2.4.2 AC Failure Condition (ACFC)
AC failure condition (ACFC) occurs when AC power is lost or less than 102 VAC for 6 continuous
hours (programmable). The AC Power LED goes out immediately, the STC LED blinks once and the
STC2 trip output is activated after 6 hours. When AC power returns to normal (≥106 VAC for 60
seconds), the AC Power LED turns on immediately and the STC trip output restores after 60 seconds.

2.4.3

Dial Tone Failure (DTF)

The Telguard continuously monitors the 50V supply circuit that provides dial tone to the C/C when
LFC is declared. A Dial Tone Failure (DTF) is declared when the 50V supply drops to 35V or less
while the C/C is on-hook. The STC LED will flash 6 times and the STC relay will trip. Additionally, a
TYPE 2 supervisory message is automatically transmitted to the Telular Communications Center.
This condition represents a catastrophic failure and will require contacting the Telular
Communications Center for resolution.

2.4.4 Catastrophic Failure (CF)
Catastrophic Failure (CF) is any condition that causes the Telguard to stop functioning at all levels.
Most commonly because of AC power failure followed by a complete discharge of the backup battery.
The STC1 and STC2 trip outputs are activated and visible indication is loss of all LED activity. Total
loss of power to Telguard does not prevent transmission of alarm messages from the host C/C
“through” the Telguard and out over an operative phone line in the normal fashion. This is a single
line system.

2.5

TELGUARD AUTOMATIC SELF-TEST REPORT

The Telguard automatic self-test signal is programmed to for ether daily, weekly or monthly schedule as
prescribed by contract. The central station receives the automatic self-test report in the same format that the
C/C normally uses for communication over the telco line. The central station provides the Telguard self-test
code along with the time and frequency of transmission when the Telguard is initially activated. The
Communication Center captures all current and historical data pertaining to the operation of the Telguard
when it processes the automatic self-test signal on to the central station. This data contains current
operational status (C.O.S.) of the Telguard such as "All OK", "AC fail condition", "low/missing battery
condition", "line fault condition", or any combination of these as well as the current signal strength. In
addition, the data also contains historical data for supervisory events that occurred since the last self-test
signal was transmitted. This data includes the number of occurrences of AC fail conditions, low battery
conditions, line fault conditions, communications failure conditions and no cellular service conditions. This
additional information is available by contacting Telular Technical Support.

2.5.1 Telguard Remote Query Capability
Although Telguard has the capability for a daily, weekly, or monthly automatic self-test, a separate
feature is provided for determining the current operational status of every Telguard. This feature is
called Remote Query and is used to provide real-time operational status for Telguard on-demand. It
is useful in resolving STC events that are reported by the C/C to the central station. Authorized
personnel can initiate the Remote Query at any time by calling Customer Service. The Remote
Query causes Telguard to upload current operational status data and historical data, just as the
automatic self-test described above, except that the query signal is controlled by the one who initiates
it. The query signal is held in the Telguard database at the Communication Center for review and is
not forwarded on to the central station.

2.6

TELGUARD TERMINAL STRIP CONNECTIONS

The conveniently located terminal strips provides wiring connections for the Telguard supervisory trip outputs,
battery leads for connecting to a 12 volt 4.0Ah, or 7.0AH rechargeable battery (battery leads are permanently
connected directly to the mother board), and AC power. The terminal strip can accommodate solid or
stranded wire sizes from 14 to 22 gauge.

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2.6.1 Programmable Supervisory Trip Outputs (STC1 and STC2) Relays
The Telguard has two supervisory relay trip outputs (STC1 and STC2) and are energized in a
powered up state when no system troubles exist. It enables a supervisory trouble code to be
transmitted to the central station when connected to a C/C’s 24-hour instant input zone. The STC
relays are programmable, using a standard touch-tone telephone or buttset, to meet virtually any
installation requirement.
The following supervisory features or combination of features are programmable to trip the STC
relays in order to meet a variety of installation requirements:
• Trips on AC fail condition (ACFC)
• Trips on low or missing battery condition (LBC).
• Trips on line fault condition (LFC).
• Trips on no service condition (NSC).
• Trips on radio communication failure condition (RFC).
The following system trouble features are embedded in the Telguard for tripping the STC relay and
cannot be changed:
• Tripped when unit is not registered with the Telular Communications Center (TCC)
• Trips on catastrophic failure (CF) if all power is lost.
• Trips on transmit-disable command from the Communication Center. This radio command
disables only the Telguard transmitter and would be used, for example, to shut down the
Telguard due to a runaway dialer.

2.7

DIAGNOSTIC AND STATUS LEDS

Six LEDs are provided as a useful aid during installation and give installers an immediate visual indication of
system status.

LED Function Table – Normal Operating Mode (J10 = “OPEN”)
LED Symbol Color Duty Cycle
Indication
LED #1
Radio

LED #2
Acknowledgement

LED #3
MODE
LED #4
STC
(System Trouble
Condition)

LED #5
Registration
LED #6
AC Power

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Green

Off

TG-7/8 initialized

TG-7/8 initializing & registering with cellular network or
Transmitting Alarm Data

Short Flash (1 sec)

Radio receiving message

Long Flash (2 sec)

Radio sending message

Solid On

Telguard waiting for acknowledgement from Communication
Center

Red

Yellow

Red

Green
Red

Off

Idle state

Flashing

When flashing with LED #5 unit has failed registration due to
the programming of the panel, CALL TECH SUPPORT

Off

Mode 2, Cell Priority

Mode 1, Telco Priority

Fast Flash

C/C off-hook to transmit signals over cellular.

OFF

ALL OK

1 Flash*

System Trouble Condition – Low/Missing AC Power

2 Flashes*

System Trouble Condition – Low/Missing Battery Condition

3 Flashes*

System Trouble Condition – LFC

4 Flashes*

System Trouble Condition – NSC

5 Flashes*

System Trouble Condition – RFC

6 Flashes*

System Trouble Condition – DTF

Solid On

Unit is registered with the message center and enabled

Off

Unit not registered with message center (and disabled)

Flashing

Unit is registered but disabled

Solid On

AC power connected to unit

2.7.1 LED Signal Strength Indication
The Telguard provides the installer with an easy to use LED radio signal strength indicator (RSSI) for
positioning the unit or remote antenna to obtain the strongest RF signal possible. A signal strength
reading can be obtained at any time there is power applied to the Telguard without affecting the
operation of the unit. When the “RSSI” jumper J10 is “SHORTED”, the Telguard displays the current
received signal strength within 5 seconds. The signal strength is read from left to right using the four
sequential LEDs located on the top right side of the printed circuit board with the Radio LED #1 = 1
and the STC LED #4 = 4. See Appendix A1.4 for RSSI table.

2.8

TELGUARD SETUP PROGRAMMING PARAMETERS

The Telguard will not operate until the unit is activated from the Telular Communication Center.
Certain Telguard operating parameters may need to be changed from the factory default programming by the
installer during installation in order to have the Communication Center process alarm signals to the central
station. These setting include the STC supervisory trip input settings, CFC settings, and NSC/LFC trip delay
time. The Communication Center responds with a radio acknowledgement to the Telguard clearing the STC
condition and allowing the Telguard to operate over the cellular radio network. The programmed parameters
are transmitted automatically to the Telular Communication Center when the Telguard is activated.

2.9

UL LISTINGS BY MODEL

There is a Telguard model designed to meet UL requirements for virtually any residential and commercial
burglary/fire installation.

2.9.1 Model TG-7 (p/n TG7G0001), TG-7F (p/n TG7GF001), or TG-8 (p/n TG8G0001)
Model TG-7, TG-7F, or TG-8 meets the requirements for Household Burglary, Household Fire, and
Commercial Fire installations. They have a standard metal enclosure, keylock, and dipole antenna with 12ft.
cable. TG-7, TG-7F, or TG-8 is UL Listed for the following:
• UL Household Burglary
• UL Household Fire
• UL Household Burg/Fire Combination
• UL Fire Remote Station
• UL Commercial Fire

2.9.2 Model TG-7A (p/n TG7GA001) or TG-8A (p/n TG8GA001)
Model TG-7A or TG-8A meets the requirements for all Household Burglary, Commercial
Burglary, Household Fire, and Commercial Fire installations. They have an attack-resistant enclosure, key
lock, tamper switch, and a dipole antenna with 12ft. cable. Model TG-7A or TG-8A is UL Listed for the
following and UL Listed for Grade A Burglary Certificate installations:
• UL Household Burglary
• UL Household Fire
• UL Household Burg/Fire Combination
• UL Central Station Burglary
o Grade A
o Grade B
• UL Police Connect Burglary
o Grade A
• UL Fire Remote Station
• UL Commercial Fire
• UL Commercial Fire and Central Station Burglary Grade A
• UL Bank, Safe and Vault
o Grade A

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3.0

GETTING READY

The Telguard can only be activated when all the necessary accounting information has been entered into the
customer database located at the Telular Communication Center. The database includes information about
the customer account, unit location, and system test plan information.

3.1

DEALER ACCOUNT ESTABLISHMENT

Prior to activation of any Telguard unit, a Dealer Account must be established. Once the Dealer Account has
been established and service credit line established between the Security Dealer and Telular, a Cellular
Service Activation form may be submitted. Establish your Dealer Account by completing the Telular Cellular
Service Dealer Account Application that is include with every Telguard and faxing it to Telular Customer
Service at 678-945-1651. Once the application has been completed you will receive an acknowledgment
within 1 business day or sooner. This is a one-time event. The acknowledgment from the Telular Technical
Service will include a Dealer Account Number that will be used for all Telguard Digital activations.

3.2

SUBSCRIBER ACCOUNT REGISTRATION FOR ACTIVATION

A complete Activation Form is required to register the Telguard prior to leaving for the job site.
Registration of the Telguard can be accomplished by:
1. FAX – Fax the completed Telular Cellular Service Activation Form that is shipped with each Telguard
to Telular Customer Service at 678-945-1651.
2. Email – Email the completed Activation Form to cellservice@telular.com.
3. Online – Complete the Activation Form online at www.telguardonline.com.
Service registration occurs within 30 minutes of receipt of the Activation Form. The subscriber record will be
created and the Telguard will be ready for activation. Activation occurs automatically upon transmission of
the first alarm signal. Telular Technical Service is open from 8:00 AM – 8:00 PM EST Monday – Friday,
9:00AM – 5:00PM EST Saturday and closed during major holidays; Activation Forms received after hours will
be processed by 9:00 AM EST the next business day.

3.3

PRE-INSTALLATION CHECKLIST

Before attempting to connect Telguard to the host C/C, please note the following:
1. Be sure you have all the proper parts before you go to the job site. The following items are shipped with each
Telguard unit:
9 Activation Form – The activation form must be completed before leaving for the job site to
install the Telguard product.
9 Basic Telguard unit in a plastic enclosure.
9 UL Listed plug-in transformer.
9 Antenna.
9 12 foot antenna extension cable with ‘L’ bracket.
9 3-foot modular plug-to-plug cord for connecting Telguard to RJ31X jack.
9 Telguard Installation and Operating Instructions Manual.
9 Backup Battery must be provided by installer.
2. You must also have certain installation test tools.
• A standard telephone or lineman's butt-set is required at the job site for use in programming the unit.
• Optimal signal strength is determined by placing the unit and antenna where the most LEDs (up to
four) are lighted when using Telguard's on-board Signal Strength Indicator feature so that the unit can
be easily placed during installation where signal strength is greatest. Upon location selection, screws
and a screw driver will be required to attach the unit and antenna to the wall.
NOTE: Your unit may be subject to airtime charges for unintended use. Telular offers several
cellular service rate plans. Check the Activation Form that was shipped with your unit or call us to
determine what rate plan each unit is operating under.

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4.0

INSTALLATION SUMMARY

There are five steps in installing Telguard properly. IF YOU DO NOT PROCEED IN THE ORDER AND
MANNER PRESCRIBED, YOU MAY NOT COMPLETE THE INSTALLATION IN THE TIME ALLOCATED.
These five steps are summarized below and then explained in detail in the remainder of this manual.

4.1

The activation form must be completed before leaving for the job site to install the Telguard product. Service
registration occurs within 30 minutes of receipt of the Activation Form. The subscriber record will be created
and the Telguard will be ready for activation.

4.2

LOCATE UNIT AND MEASURE SIGNAL STRENGTH (RSSI)

Second, you will be confirming that the Telguard has adequate cellular signal strength. Put J10 jumper across both
pins, LEDS will now indicate signal strength, minimum recommended is 2 ½ (2 on solid and the third flashing).

4.3

TRANSMIT C/C ALARMS OVER THE TELCO CONNECTION

Connect C/C and telco line to the Telguard. Trip a simple alarm on the C/C and transmit over the telco line. This
step is important to verify that the C/C is programmed with valid account code and central station information
before transmitting signals through the cellular network.

4.4

PROGRAM, ACTIVATE & TRANSMIT C/C ALARMS OVER CELLULAR RADIO NETWORK

Next, you will be programming the Telguard unless the default settings are what you want. Then connect the
C/C's digital dialer output to Telguard and verify that alarm signals can be reliably sent through Telguard over
cellular to the central station digital receiver. The incoming Telco line is not connected to Telguard during this step.
NOTE: The first alarm is not transmitted to the Central Station. The first alarm will confirm registration
and activate the Telguard with the Telular Communication Center. All signals after the first are sent to the
Central Station.

4.5

CONNECT SUPERVISORY TRIP OUTPUTS

Telguard's supervisory trip outputs are connected to the C/C and then tested.

4.6

COMPLETE THE INSTALLATION

Your last step will be to check the jumper setting of J10 (LED mode, open = normal), attach earth ground, and
permanently mount the unit.
* * * *
With this overview of the installation in mind, you should now proceed with the actual installation, following the
steps described in the remainder of this manual.

5.0

INSTALLATION STEPS

This six-step installation approach (5.1 through 5.6) provides the alarm installer with the easiest and fastest
method of properly installing Telguard. Please follow the instructions carefully and if you should need
assistance or have any questions, call Telular TECHNICAL SUPPORT at 1-800-229-2326 extension 9.
NOTE: Dealer Account Establishment and Cellular Activation must be complete prior to Installation
(see section 3.0)

5.1

STEP 1: REGISTER THE TELGUARD UNIT FOR CELLULAR SERVICE

Installation Tip: Activate cellular service prior to leaving for the job site to avoid a second trip.

5.1.1 Register for Cellular Service
The activation form must be completed before leaving for the job site to install the Telguard product. The
activation form may be completed by:
• Fax – 678-945-1651
• Email – cellservice@telular.com
• Online – www.telguardonline.com
Registration takes place Monday-Friday from 8:00AM to 8:00PM and Saturday 9:00AM to 5:00PM
EST. Service registration occurs within 30 minutes of receipt of the Activation Form. Activation
occurs automatically upon transmission of the first alarm signal.

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5.2

STEP 2: LOCATE UNIT AND MEASURE SIGNAL STRENGTH (RSSI)

5.2.1 Locate Unit
Pick a spot next to the C/C where you think the Telguard will be mounted and place the unit down
temporarily in that spot. Do not mount it permanently now, since it may need to be moved to
receive a better cellular radio signal or a remote high-gain antenna may be necessary.

5.2.2 Connect Backup Battery and AC Power Transformer
To apply power to Telguard, attach battery leads to battery terminals noting polarity.
Connect the Telguard AC power transformer to AC terminals using stranded copper insulated wire
following wire gauge and length recommendations below:
Recommended Wire Size
18 ga
16 ga
14 ga

Length Not to Exceed
20 ft
40 ft
60 ft

5.2.3 Connect Antenna and Temporarily Place Unit
The Telguard is supplied with an antenna, 12 feet of cable and ‘L’ bracket to allow remote mounting of
the antenna. In most cases the antenna may be mounted directly to the Telguard. If a stronger radio
signal is required, the antenna must be moved to a better signal location using the supplied cable and
bracket. The characteristics of the Telguard antenna can be altered depending upon the wall material
and materials contained within the wall chosen for mounting. These effects may not be clearly
identified by RSSI monitoring alone. The wall materials may have a more profound affect on the
antennas transmit band performance.
When selecting a mounting location, do not mount this unit in an area where the general public could
reasonably be within 20cm (8 inches) of the antenna. The supplied dipole antenna is for INDOOR
USE ONLY.
Note 1: Optimum RF performance can usually be found at the highest point within a building with the
fewest number of walls between the Telguard’s antenna and the outside of the premises.
Note 2: To avoid interference with other electronic devices operating in the area, avoid mounting the
Telguard’s antenna near other electronic devices.
Note 3: The Telguard Digital TG-7 (or TG-8) unit with supplied dipole antenna is designed for indoor
installations ONLY. The supplied dipole antenna is for indoor use only.
These considerations should be coupled with the best RSSI indication obtainable (see section 2.7.1).
Care should be taken to insure that a large metal object such as a refrigerator or a metal cabinet is
not located on the opposite side of the wall.
If moving the Telguard to a different location is not practical, then you may need a longer cable on the
remote antenna in order to receive adequate radio signal strength. Pick a high, visually secure spot,
using the guidelines below.

Tips for Improved Radio Signal Reception
•

The higher the antenna the better. So, start in the drop ceiling above the unit and proceed up from
there, to the roof if necessary.

•

Remember, the antenna should be as inconspicuous as possible for greatest visual security.

•

Try to keep the antenna away from sources of RF interference, including pumps, compressors,
ovens, etc., or where metal objects can shield it or otherwise block the cellular radio RF signal.

•

Place the antenna perpendicular to the ground, either right side up or upside down. Do not mount
the antenna horizontally.

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5.2.4 Measure Received Signal Strength (RSSI) for Best Antenna Placement
Measure the received signal strength by putting jumper J10 in "SHORTED" position. This switches
the LEDs to signal strength mode. Now, slowly move the unit or remote antenna to achieve
maximum signal strength. Pick the place where the most LEDs (up to four) are lighted.

LED Function Table – View RSSI Mode (J10 = “SHORTED”)
RSSI Value

LED’s Lighted

RF dBm

NO SVC
1½

LED 1* = on, LED 2-4 = off
LED 1 = on, LED 2 = slow flash
LED 3-4 = off
2
LED 1-2 = on, LED 3-4 = off
2½
LED 1-2 = on, LED 3 = slow flash
LED 4 = off
3
LED 1-3 = on, LED 4 = off
3½
LED 1-3 = on, LED 4 = slow flash
4
LED 1-4 = on
Note: LED #5 = on indicates more than one cellular tower.

≤ -111 dBm
≥ -110 dBm
≥ -100 dBm
≥ -90 dBm (Minimum signal
strength required)
≥ -80 dBm
≥ -70 dBm
≥ -60 dBm

NOTE: If you can not obtain a signal strength reading of 2½ (TWO LEDS ON SOLID AND THE
THIRD LED ON SLOW FLASH), you will probably need to move the unit and/or remote antenna
higher, or switch to a special antenna, as described below.

5.2.4.1

Antenna Options

Antenna problems are unlikely unless the premises are located in a fringe network coverage area, in a
building below ground level, or in a metal structure. If you require a higher gain antenna or a longer
cable assembly please contact your Telular Sales Representative at 800-229-2326. Telular offers a
variety of high quality low loss dual band antenna cables and high gain antenna.

5.3

STEP 3: TRANSMIT C/C ALARMS OVER THE TELCO CONNECTION

Be sure the C/C will transmit a simple alarm signal over the telco line through the RJ-31x to the central station
when the Telguard is disabled. In checking this, do not apply power to the Telguard.

5.3.1 Connect C/C to Telguard Jack J5 (BLACK Connector)
Plug the modular jack of the C/C-to-Telguard cable from C/C to J5 (black) on the Telguard.

5.3.2 Connect telco line (RJ-31x Jack) to Telguard Jack J6 (GRAY Connector)
Plug the modular jack of the cable (supplied) from RJ-31x jack in the premise to J6 (gray) on the Telguard.

5.3.3 Verify Alarm Signal Transmissions over Telco
Trip several alarms on the C/C and verify that the central station received them by calling the central
station operator. Use a lineman's buttset in MONITOR MODE and connected to Telguard's "T" and "R"
test pins to "listen" to communications between the C/C and Monitoring Station.

5.4

STEP 4: PROGRAM THE TELGUARD FOR ALARM TRANSMISSION

Confirm that the Telguard enables the host C/C to transmit alarm signals over the cellular radio network. In checking
this, disconnect the incoming telco line to the Telguard.
The Telguard will confirm registration with the Telular Communication Center if the Activation Form was submitted prior to
installation. During the processing of the first alarm signal over the cellular network the Telguard will transmit all of the
programming parameters from the Telguard along with the information (central station number and account code) from
the alarm panel. Once this information is received, the Telular Communication Center will transmit a message back to the
Telguard indicating that the unit is registered. When this message is received the LED’S on the unit will begin operating in
normal mode; Registration LED #5 will be on solid.

The first alarm is to confirm registration and activate the Telguard unit. The first alarm will
NOT be transmitted to the central station.

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NOTE: SPECIAL LED INDICATIONS DURING ACTIVATION
IF THE TELGUARD FAILS THE REGISTRATION PROCESS IT WILL BE DISPLAYED ON THE LEDS.
1. IF LED #2 AND LED #5 ARE FLASHING, THE TELGUARD SERIAL NUMBER IS NOT IN THE DATABASE
AT THE TELULAR COMMUNICATION CENTER, CALL TECHNICAL SUPPORT TO VERIFY PROPER
LINE RANGE.
2. IF ALL OF THE LEDS ARE FLASHING, THE REGISTRATION MESSAGE WAS NOT RECEIVED AT THE
TELULAR COMMUNICATION CENTER. RETRY TRANSMITTING REGISTRATION MESSAGE. IF
TELGUARD FAILS A SECOND TIME TO REGISTER, CHECK SIGNAL STRENGTH. IF SIGNAL
STRENGTH IS OK, THEN CALL TECHNICAL SUPPORT.
ON EITHER INDICATION OF FAILED REGISTRATION, THE UNIT MUST BE RESET BY PUTTING THE J10
(RSSI JUMPER) IN “SHORTED” POSITION. THE REGISTRATION MESSAGE MUST BE RESENT OR THE
TELGUARD WILL TRANSMIT ALL SIGNALS THROUGH THE TELCO CONNECTION.

SYSTEM STATUS LEDS

REGISTRATION INDICATIONS

ALL LEDS FLASHING
LED #2 & LED #5 FLASHING
LED #5 ON
LED #4 ON SOLID NOT REGISTERED

FAILED REGISTRATION – SIGNAL TOO WEAK
REGISTRATION ERROR – CALL TECHNICAL SUPPORT
REGISTRATION SUCCESSFUL
NEED TO CONNECT PANEL AND TRIP ZONE

SYSTEM TROUBLE CONDITION, STC (LED #4)
STATUS LED #4
INDICATION
1 FLASH
2 FLASH
3 FLASH
4 FLASH
5 FLASH
6 FLASH

AC LOW/MISSING
LBC LOW BATTERY
LFC LINE FAULT
NSC NO SERVICE
RFC RADIO FAILURE
DTF DIAL TONE FAIL

5.4.1 Setup & Programming the Operating Parameters in the Telguard
When the Telguard is received from the factory and is powered up for the first time, it is immediately
ready for registration, provided the default settings are what you want. The STC LED #4 will flash to
indicate any failure conditions. The MODE LED #3 will be on and the STC 1 and STC 2 relays will be
tripped. If changes are required to the default settings, the Telguard can be programmed using a linemans butt-set connected to T & R Test Points or a POTS phone connected to J5 (black connector,
where the C/C is normally connected).

Command Key Sequences for Pots Programming
Key Sequence
Description
#*

Enters the programming Mode

Exits programming and stores changes

TO PROGRAM THE TELGUARD
A. Put the line-mans butt-set in talk mode or pick up the POTS phone,
B. Connect power to the Telguard, when ready for programming you will hear 2 beeps
C. Press #, *, this will put the Telguard into a Master Access programming mode, 2 beeps.
D. Enter changes required
The syntax for programming a specific memory location is as follows:
MEMORY LOCATION (3-digits), will respond with 2 beeps, then VALUE, will respond
with 2 beeps.
E. Then press *, you will hear 2 beeps then hang up. This saves the change and exits the
programming mode.

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EXAMPLE
To change the Telguard factory default for STC 1 Trip Output reporting from only LFC to include
all system trouble conditions the installer would power down the Telguard, connect a butt-set to
the T & R test points, reconnect power.
Next press #, * the unit will generate 2 beeps.
Then press 850, the Telguard will respond with 2 beeps, then press 31, the Telguard will respond
with 2 beeps, then press * and hang up (this will change STC 1 trip output to report all system
trouble conditions). The Telguard will automatically transmit a message to update the Telular
Communication Center.

MEMORY
LOCATION

FIELD

831

Mode of Operation

833

C/C Reporting Format

DEFAULT
VALUE
1
09

SETTING
1 = Telco Primary / Cellular Backup
2 = Cellular Primary / Telco Backup
01= 4x2 pulse, 40pps 2300 hz
03= 4x2 pulse, 20pps 1400 hz
05= 3x1 pulse, 20pps, 2300 hz
2
07= Radionics IIe or IIIa

02= 4x2 pulse, 20pps 2300 hz
04= 3x1 pulse, 40pps, 2300 hz
06= 3x1 pulse, 10pps, 1400 hz
08 = Contact ID

09 = Auto Format Detect

850

STC 1 Trip Output
Reporting

Normally
Open
851

STC 2 Trip Output
Reporting

11 = SIA2 (300 Baud)
12 = DMP
Enter the SUM TOTAL of the events that you wish to trip the
STC relay by ADDING the corresponding values:

00 = STC Trip Input Not Used
01 = AC Failure 04 = LFC
02 = Low Battery 08 = NSC
27

Normally
Closed
852

STC Trip Delay for LFC
and NSC

861

CFC Number of Events

862

CFC between Events

872
899

AC Failure Delay

16 = RFC
31 = All

Enter the SUM TOTAL of the events that you wish to trip the
STC relay by ADDING the corresponding values:

00 = STC Trip Input Not Used
01 = AC Failure 04 = LFC
16 = RFC
02 = Low Battery 08 = NSC
31 = All
1 = 30 seconds
6 = 30 minutes
2 = 60 seconds
7 = 45 minutes
3 = 3 minutes
8 = 60 minutes
4 = 10 minutes
9 = 24 hours
5= 20 minutes
0 = disabled
2 = 4 attempts
1 = 2 attempts
3 = 8 attempts
1 = 30 seconds 3 = 70 seconds 5 = 90 seconds
2 = 60 seconds 4 = 80 seconds 6 = 99 seconds
0-24 hours, default = 2 hours

Factory Default Unit

5.4.2 Disconnect telco line (RJ-31x) from Telguard Jack J6 (GRAY Connector)
Disconnect the plug from J6 (gray connector) of the Telguard that goes to the RJ-31x Jack at the
premise.

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5.4.3 Verify Alarm Signal Transmissions over Cellular
Trip several alarms on the C/C and verify that the central station received them by calling the central
station operator. Use a lineman's buttset in MONITOR MODE and connected to Telguard's "T" and "R"
test pins to "listen" to communications between the C/C and Telguard. The ACK LED #2 will come on
solid while waiting for an acknowledgement.
If you are having problems getting reliable alarm signal transmissions, additional adjustments may be
necessary.
♦ Recheck signal strength. You need RSSI = 2½ (TWO LEDS ON SOLID AND THE THIRD LED
FLASHING) for adequate signal strength. Also, check antenna connector and make sure it is seated
correctly.
♦ Call Telular Technical Service, 1-800-229-2326 extension 9, and request the Communication
Center operator to check the Telguard programming configuration for proper operation and proper
communications format.

5.4.4 Re-connect telco line (RJ-31x) to Telguard Jack J6 (GRAY Connector)
Plug the modular jack of the cable from RJ-31x jack in the premise to J6 (gray) on the Telguard.

5.5

STEP 5: CONNECT SUPERVISORY TRIP OUTPUTS

Connect and test the supervisory trip outputs to the C/C.
NOTE: Activation of a local alarm or strobe light may be desirable when a trip is declared. The STC trip output
can be used directly to activate a local signaling device, provided that the trip output is not needed to trip the host
control/communicator at the same time. If both a local signal and a control trip input are required, then external
relays are needed to provide additional uncommitted contacts.

5.5.1 Decide on a STC Trip Output Strategy
The Telguard provides the host C/C with two supervisory trip outputs for reporting a Telguard system
trouble code to the central station. The supervisory trip outputs are programmable via a touch-tone
telephone or buttset to suit various installation requirements. The programming options for these
supervisory trip outputs can be any combination of the following:
a.
b.
c.
d.
e.

Always Off: Disables all relay supervisory functions.
ACFC: Trips 6-hours after loss of AC power. Restores 60 seconds after AC power is restored.
LBC: Trips within 60 seconds on low battery condition. Restores when battery voltage ≥ 12.1 vdc.
LFC: Trips 30/60-sec. on Telco line fault condition. Restores 30/60 seconds after Telco line restores.
NSC: Trips 30/60-sec. on no service condition due to loss of RF signal strength. Restores 30/60
seconds after RF signal strength is available.
f. RFC: Trips on radio failure to communicate with the Telular Communication Center

5.5.2 Check Telguard Supervisory Trip to C/C
After you have connected the STC trip outputs, check to be sure that they operate correctly.

5.5.2.1

Reprogram C/C to Send Proper Code

Reprogram C/C, if necessary, to send proper alarm code when tripped by the Telguard’s supervisory
output. Program zone restoral as desired.

5.5.2.2

Check Proper Operation of Telguard Supervisory Output

Check for proper operation of each programmed supervisory output by causing it to trip the C/C and be
sure the proper LED illuminates and that the proper trouble code is reported to the central station. Skip
the testing of any supervisory functions that have not been enabled. Note that the yellow MODE LED #3
starts to flash when the C/C goes off-hook to report the alarm signal over cellular.

56030905

•

Low Battery Condition (LBC): Disconnect the battery and during the next 60 seconds check to see
that the STC LED #4 flashes 2 times indicating that the battery is missing. Check to see that the C/C
transmits the STC trouble code (over cellular) to the central station. Reconnect the battery and
check during the next 60 seconds to see that the STC LED #4 goes off, indicating the missing battery
condition has been restored.

•

Line Fault Condition (LFC): Disconnect J/J cable at RJ-11. Check to see that the STC LED #4
flashes 3 times in 30/60 seconds and the C/C transmits the STC trouble code (over cellular) to the
central station indicating the incoming telco line is disconnected. Reconnect J/J cable and check to
see that the STC LED #4 goes off in 30/60-seconds indicating telco line restoral.
No Service Condition (NSC): Disconnect the antenna from the Telguard. Check to see that the
STC LED #4 flashes 4 times in 30/60 seconds and the C/C transmits the STC trouble code over the
telco line indicating loss of RF signal strength. Reconnect the antenna and check to see that the
STC LED #4 goes off in 30/60-seconds indicating RF signal strength restoral.

•

Note: The Received Signal Strength (RSSI) must be less than -114 dBm in order to cause a NSC
condition. If the Telguard is located in a high signal strength area (close to a cellular tower), it is
possible for the signal strength to be greater than -114 dBm even with the antenna disconnected.
•

5.6

AC Fail Condition (ACFC): Disconnect the 12VAC, 10VA transformer and check to see that the AC
POWER LED goes out and the STC LED #4 flashes once indicating that AC power is missing.
Reconnect the AC transformer and check to see that the AC POWER LED goes on and the STC
LED #4 goes off indicating that AC power has been restored. No transmissions will be sent to the
central station. The AC power must be off, continuously, for 6-hours before the STC relay causes
the C/C to send a trouble code. If the AC power is restored for 60 seconds or more, then the 6-hour
timer restarts.

STEP 6: COMPLETE THE TELGUARD INSTALLATION

Last step is to handle loose ends.

5.6.1 Check Settings
Check the jumper setting of J10 (LED mode, open = normal, shorted = RSSI mode).

5.6.2 Permanently Mount and Properly Ground the Telguard Chassis
Attach earth ground to the green grounding screw located on lower right-hand corner of printed circuit
board assembly and permanently mount the Telguard enclosure.
Using the enclosure as a template, mark the top mounting holes on the mounting surface
Pre-start the mounting screws (not supplied) for these two holes. Slide the enclosure onto these screws
so that the screws move up into the thinner section of the holes. Tighten the screws.
Screw in the remaining two screws in the bottom set of mounting holes.
Knock out the desired wire entrance on the enclosure.

56030905

A1.0 Appendices

A1.1 WIRING DIAGRAM

SYSTEM STATUS LEDS
NORMAL MODE

SYSTEM STATUS LEDS
RSSI MODE
ANTENNA
CONNECTOR

RSSI Value
NO SVC
1½
2

RADIO

LED MODE
SELECTOR
OUT=NORMAL
IN=RSSI

1 2 3 4 5
STATUS LEDS

7AH
BATTERY

SIM
CARD
AC
LED 6

RED &
BLACK
TO
BATTERY

TO
RJ-31x

TO
ALARM
PANEL

12V AC
800ma

2½

LED 1-2 = on, 3 = flash, 4 = off
(Minimum Signal Recommended)

3
3½
4

LED 1-3 = on, 4 = off
LED 1-3 = on , 4 = flash
LED 1-4 = on

> -80 dBm
> -70 dBm
> -60 dBm

TELCO
DIALER

R
EARTH
GROUND

STC
OUTPUTS

STC 1

(N.O.)

STC CONTACTS
RATED @100ma

CAUTION:
INCORRECT CONNECTIONS MAY
RESULT IN DAMAGE TO THE UNIT

(N.C.)

LED #1 GREEN
ON = RADIO INITIALIZING
FLASH = COMMUNICATING
LED #2 RED
ON = WAITING FOR RESPONSE
If flashing with LED 5 = DENIED (NACK)
LED #3 YELLOW
ON = MODE 1 (TELCO Primary)
OFF = MODE 2 (CELL Primary)
FLASH = C/C OFF HOOK CELL
LED #4 RED
SYSTEM TROUBLE, STC (See Table)
LED #5 GREEN
REGISTRATION (See Table)

SYSTEM TROUBLE,
STC (LED #4)

RJ-31x

STC 2

56030905

> -90 dBm

WIRELESS VOICE LINE
TG-8 ONLY

JP5

AC
INPUT

RF dBm
< -111 dBm
> -110 dBm
> -100 dBm

*Note: LED 5 ON INDICATES MORE THAN ONE TOWER

J10

SIGNAL STRENGTH

LED's Lighted
LED 1* = on, 2-4 = off
LED 1 = on, 2 = flash, 3-4 = off
LED 1-2 = on, 3-4 = off

24 HOUR
ZONE
24 HOUR
ZONE

HOST
ALARM
PANEL

1 FLASH = AC LOW/MISSING
2 FLASH = LBC LOW BATTERY
3 FLASH = LFC LINE FAULT
4 FLASH = NSC NO SERVICE
5 FLASH = RFC RADIO FAILURE
6 FLASH = DTF DIAL TONE FAIL

REGISTRATION
(LED #5)
ON = UNIT REGISTERED
OFF = UNIT NOT REGISTERED
If flashing with LED 2 = DENIED (NACK),
Call Technical Support.
If all LED's flashing = NO RESPONSE,
Check Signal Strength.

A1.2 JACK AND PIN ASSIGNMENTS
Jack
Designation

Connects
To

Incoming
Telco RJ-45
Jack.

Telco RJ-31x.
GRAY
CONNECTOR

J5
C/C Digital
Dialer
BLACK
CONNECTOR

Terminal
Strip Pin

Digital Dialer
input/output
of host C/C.

Pin
Assignment
1 Brown R1
2. Blue
4 Green R(Ring)
5 Red T(Tip)
7. Orange
8 Gray T1
1 Brown R1
2. Blue
4 Green R(Ring)
5 Red T(Tip)
7. Orange
8 Gray T1

A1.3 TERMINAL STRIP PIN ASSIGNMENTS
Definition
Connects
To

1 STC2
2 STC2

Supervisory
Relay2 Trip
output for
programmable
trouble
conditions.

4 STC1

Supervisory
Relay1 Trip
output for
programmable
trouble
conditions.

Connects telco line to
Telguard.

STC LED #4 Flash 3
times when telco
voltage is lost.

Connects C/C digital
dialer input/output
through unit.

MODE LED #3 will
flash when C/C is
communicating over
cellular

Function

Status LED
Reference

Enables transmission of programmed supervisory
trouble code:

When fault condition
occurs:

•

AC Power Fail (ACFC).
AC failure detected at 102 VAC.

AC LED #6 OFF
STC LED #4 Flashes
1 time.

•

Low/Missing Battery Condition (LBC) due to:
Low Battery detected at 11.6 VDC.

STC LED #4 Flashes
2 times.

•

Radio Communications Failure (RFC) due to:
Failure to receive Ack after 3 attempts.

STC LED #4 Flashes
5 times.

•

Loss of Telguard Dial Tone Voltage (DTF)
due to: Improper dial tone voltage. ≤ 28 VDC.

STC LED #4 Flashes
6 times.

•

No Service Condition (NSC) due to:
Received Signal Strength ≤ -114 dBm.

STC LED #4 Flashes
4 times.

24-hour trip
zone input on
host C/C.

•

Line Fault Condition (LFC) due to:
Improper Telco voltage (LFC) ≤ 2 VDC.

STC LED #4 Flashes
3 times.

120 VAC
60Hz
unswitched
circuit.

Provides primary operational power to Telguard and
battery charging circuit.

24-hour trip
zone input on
host C/C.

Normally
Closed

3 STC1

Status LED
Reference

Function

Normally
Open
1 AC
2 AC

56030905

AC power
input.
12 VAC, 10VA.

AC LED #6 ON when
AC is normal.
AC LED #6 OFF
And
STC LED #4 Flashes
1 time when
AC is low

A1.4 LED MODES AND FUNCTIONS
LED Function Table – Normal Operating Mode (J10 = “OPEN”)
LED Symbol
LED #1
Radio

Green

LED #2
Acknowledgement

LED #3
MODE

LED #6
AC Power

Duty Cycle

Red

Green
Red

Indication

Off

TG-7/8 initialized

TG-7/8 initializing & registering with cellular network or
Transmitting Alarm Data

Short Flash (1 sec)

Radio receiving message

Long Flash (2 sec)

Radio sending message

Solid On

Telguard waiting for acknowledgement from Communication
Center

Off

Idle state

Flashing

When flashing with LED #5 unit has failed registration due to
the programming of the panel, CALL TECH SUPPORT

Red

Yellow

LED #4
STC
(System Trouble
Condition)

LED #5
Registration

Color

Off

Mode 2, Cell Priority

Mode 1, Telco Priority

Fast Flash

C/C off-hook to transmit signals over cellular.

OFF

ALL OK

1 Flash*

System Trouble Condition – Low/Missing AC Power

2 Flashes*

System Trouble Condition – Low/Missing Battery Condition

3 Flashes*

System Trouble Condition – LFC

4 Flashes*

System Trouble Condition – NSC

5 Flashes*

System Trouble Condition – RFC

6 Flashes*

System Trouble Condition – DTF

Solid On

Unit is registered with the message center and enabled

Off

Unit not registered with message center (and disabled)

Flashing

Unit is registered but disabled

Solid On

AC power connected to unit

LED Function Table – View RSSI Mode (J10 = “SHORTED”)
RSSI Value

LED’s Lighted

RF dBm

NO SVC
1½

56030905

≤ -111 dBm
≥ -110 dBm
≥ -100 dBm
≥ -90 dBm (Minimum signal
strength required)
≥ -80 dBm
≥ -70 dBm
≥ -60 dBm

A2.0 Operational Quick Reference Table

Telguard Event
Typical C/C Alarm Cycle over Telco
ACFC – AC Fail
Condition

STC
Telguard
System
Trouble
Conditions

LBC - Low Battery
Condition
LFC – Telco Line
Fault Condition
NSC – No Service
Condition (Low
Signal Strength)
RFC – Radio Failure
to Communicate due
to: RFC1: No Link
Request ACK.
OR
RFC2: No Link
Termination ACK.
DTF - Dial Tone
Failure
Not Active for
Cellular alarm
Transmission

CF - Catastrophic
Failure
Automatic Self-Test

Telguard Remote Query –
Communication Center Activated by
Customer Service.
Telguard Enable and Configuration
Upload –

Disable TX – Communication Center
Activated.

56030905

LED
Response

Relay
Output

Radio
Message

Internal Action

None

Yes
AC LED #6 off
and
STC LED #4
flashes 1 time.
Yes
STC LED #4
flashes 2 times.
Yes
STC LED #4
flashes 3 times.
Yes
STC LED #4
flashes 4 times.
Yes
STC LED #4
flashes 5 times.

If Selected

None

Monitors Telco line voltage and C/C
attempts
Switch to standby battery if present,
monitor battery, monitor AC for
restoral.

If Selected

None

Wait for LBC restoral, charge battery.

If Selected

None

If Selected

None

Transmit alarm via radio if necessary,
when telco is restored, remove LFC
condition
Continue to validate signal strength,
remove NSC when signal returns

If Selected

None

Switch to Telco so that C/C can
communicate directly with Central
Station.

Yes

Internal 30V supply circuit failure.
Return unit for repair on RMA.

Yes

None

Yes

None

Yes
Radio LED #1
flashes when
transmitting
Yes
Radio LED #1
flashes when
transmitting
Yes
Radio LED #1
flashes when
transmitting

None

Yes
(Self-test))

Telguard will not function until
operating parameters are downloaded
to the Telular Communication Center
Telguard remains in Telco only mode.
Telguard not working. Remains in
Telco only mode.
Send Self-test information to central
station via Communication Center,
return to ready state

None

Yes
(Status data)

Send Status data to Communication
Center for review customer service

None

Configuration
Data
(Setup data)

Yes
Radio LED #1
flashes when
transmitting.

Yes

Yes
(Status data)

Telguard sends setup configuration to
the Communication Center and
switches to READY state to begin
operation. MODE LED #3 turns on
and STC LED #4 turns off.
TX capability is disabled until further
notice. Telguard can still receive radio
signals from Communication Center.

Yes
STC LED #4
flashes 6 times.
Yes
Registration
LED #5 off.

A2.1 ACTIVATION FORM

56030905

A2.2 COMPATIBLE CONTROL COMMUNICATORS
UL Listed Commercial Burlary and Fire, and Residencial Burglary and Fire (Combination Listed)

Requires use of accessory TG-MC Modem Card

Panel
Ademco 20HWS
Ademco VSL10E
Ameritech 20AMTE
FBI XL2T
FBI XL31
ITI Concord
ITI Simon
Moose MDC-8C
Moose Z900
Napco GEM-P800
Radionics D2212D
Radionics D7412
Radionics D9412
Silent Knight 2605
GE Caddix NX6 CANX6KIT
Firelite FL-MS2
DSC 3000
DSC PowerSeries
Power 432
DSC PowerSeries
PC5010
DSC PowerSeries
PC5020
Maxyss System
PC4020
Sonitrol Model 3000
Sonitrol Model 4000
DMP XR5
DMP XR20
DMP XR200
DMP XR500
GE Collector 96
Brinks BHS-3000
Brinks BHS-4000A

Contact
ID
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

Pulse
Formats*
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

Radionics IIe &
Radionics IIIa2

SIA 2

X
X
X

X
X

Sonitrol

DMP

X
X
X
X

X
X
X
X
X
X
X

X
X
X
X
X
X
X
X

*Pulse Formats (all Double Round)
o 3+1 pulse; 10pps, 20pps, 40pps, 1400Hz & 2300Hz ack
o 4+2 pulse; 10pps, 20pps, 40pps, 1400Hz & 2300Hz ack
SIA2 = defined as SIA-DC-03 Level 2
Sonitrol = Pre-set at factory only

56030905

A3.0 Compliance for UL Listed Installations
A3.1 UL GRADE A CENTRAL STATION SERVICE
Installation and wiring requirements for UL commercial burglary and residential burglary usage to
achieve UL Grade A Central Station Service using Telguard model TG-7A or TG-8A. Refer to
Appendix A3.3 for “NOTE” explanations. If installing for UL Bank Safe and Vault Service refer
to additional requirements in Appendix A3.3 Note "J".

Telco Primary/Radio Secondary (Grade A)

REMOTE ANTENNA
NOTE D.

NOTE

A.
ATTACK CHASSIS

ANTENNA
CONNECTOR

SEE NOTE H.

RADIO

INCOMING
TELCO

LED MODE
SELECTOR
OUT=NORMAL
IN=RSSI

1 2 3 4 5
STATUS LEDS

PREMISE
PHONES

J10

SIGNAL STRENGTH

NOTE

JP5
RJ-31X

7AH
BATTERY

TO
RJ-31x

SIM
CARD
AC
LED 6

RED &
BLACK
TO
BATTERY

TO
ALARM
PANEL

AC
INPUT
12V AC
800ma

NOTE

TELCO
DIALER

R
EARTH
GROUND

STC
OUTPUTS

STC 1
N.O.

STC CONTACTS
RATED @100ma
STC 2
N.C.

56030905

24 HOUR
ZONE

HOST
ALARM
PANEL

24 HOUR
ZONE

TAMPER SWITCH
NOTE

24 HOUR
ZONE

NOTE

INITIATION CIRCUITS:
See Appendix A3.3.1

A3.2 UL GRADE A POLICE STATION CONNECT SERVICE
Installation and wiring requirements for UL commercial burglary and residential burglary usage to achieve
UL Grade A Police Station Connect Service using Telguard model TG-7A or TG-8A. Refer to
Appendix A3.3 for “NOTE” explanations.

Radio Only Mode

REMOTE ANTENNA
NOTE D.

NOTE

A.
ATTACK CHASSIS

ANTENNA
CONNECTOR

SEE NOTE H.

RADIO

LED MODE
SELECTOR
OUT=NORMAL
IN=RSSI

1 2 3 4 5
STATUS LEDS
SIGNAL STRENGTH

7AH
BATTERY

AC
LED 6
RED &
BLACK
TO
BATTERY

NOTE

TO
ALARM
PANEL

AC
INPUT
12V AC
800ma

T
J5

TELCO
DIALER

R
EARTH
GROUND

STC
OUTPUTS

STC 1
N.O.

STC CONTACTS
RATED @100ma
STC 2
N.C.

NOTE

24 HOUR
ZONE
24 HOUR
ZONE

HOST
ALARM
PANEL

24 HOUR
ZONE

TAMPER SWITCH

56030905

JP5
TO
RJ-31x

SIM
CARD

NOTE

J10

NOTE

INITIATION CIRCUITS:
See Appendix A3.3.1

A3.3 NOTES TO INSTALLATION/WIRING REQUIREMENTS ON APPENDICES A3.1 AND A3.2
(Must use Telguard Model TG-7A or TG-8A for Commercial Burglary applications.
Telguard Model TG-7, TG-7F or TG-8 is acceptable for Residential Burglary
applications.)

A. All cables between the host burglary alarm control communicator (C/C) and Telguard model TG-7A
or TG-8A must be enclosed in rigid conduit. Antenna cable may be enclosed in flexible conduit
concealed within building structure or in field of vision of motion detector (if commercial burglary,
UL1610, see Note D).

•

Host burglary alarm C/C and Telguard must be within 3 feet of each other.

B. Tamper switch on door of Telguard must be connected to instant 24 hour initiating circuit of host
burglary alarm C/C.

C. Must use UL listed burglary alarm central station control with integral or UL listed remote DACT
installed according to manufacturer's instructions. (For central station use only).

D. The Telguard antenna must be installed indoors in an area concealed from field of vision and in an
area where access is protected by Listed motion detector. The motion detector must be connected
to an instant-armed initiating circuit of host burglary alarm C/C∗. Example: If the antenna is placed
above a drop ceiling, the motion detector must protect the room below the antenna. (Not required for
residential use).

E. Transformer must be connected to un-switched AC outlet.
F. Incoming Telco is connected to J6. Direct Telco line connection required. No PBX.
G. In “TELCO PRIMARY/RADIO SECONDARY” or “RADIO ONLY” configurations, use a Listed bell
and bell housing (for example, Ademco AB-12, etc.) installed according to manufacturers instructions
in order to maintain Grade A. Grade B available without bell and bell housing.

H. Tamper resistant housing supplied with model TG-7A or TG-8A is required for commercial burglary

UL1635, but not required for residential burglary, residential fire, or commercial fire UL864. Use
model TG-7, TG-7F or TG-8 with standard metal enclosure for residential burglary, residential fire, or
commercial fire UL864.

I. Additional requirements for UL Bank Safe and Vault Service:
•
•
•

Two 7Ah batteries and harnesses must be used to meet the minimum UL required 72-hour
standby time in case of power failure.
The unit must be mounted inside of the bank safe or vault. If mounted outside the safe, the
enclosure shall be lined or used in conjunction with a Listed compatible shock sensor.
The unit must be connected to a Control Unit that is UL Listed for Bank Safe and Vault Service.

∗ - Motion detector required for commercial burglary UL1610, but not for residential burglary, residential
fire, or commercial fire UL864.
56030905

A3.3.1 Supervisory Requirements for Listed Burglary Configurations

Listed
Burglary

Telguard
Supervisory

Trip to
Host

Configuration

Trip Output

C/C*

Telguard Programming

Supervised
Condition

LFC
STC 1
Telco
Primary/Radio
Secondary
- Grade A
Central Station
Service.

Yes

NSC
LBC

Yes

AC Failure
RFC
CFC
DTF
(Self-Test)
N/A

Yes

LFC
NSC
LBC

STC 2

Tamper Switch
STC 1
Radio Only
Mode - Grade A
Police Station
Connect Service.

STC 2

Tamper Switch
Yes
* - Trips must be 24-hour initiating circuits
** - Use trouble code with restoral.
†

AC Failure
RFC
CFC
DTF
(Self-Test)
N/A

Host C/C Programming

Setup
Requirement

Transmission
to Central
Station**

Local
Annunciation

Enabled
Enabled with
30 or 60-sec.
delay.
Enabled with
30 or 60-sec.
delay.
Enabled
4 Attempts
4 Attempts
None
†
Daily
N/A
Enabled
Disabled
Enabled with
30 or 60-sec.
delay.
Enabled
4 Attempts
Off
None
Monthly
N/A

Yes
Yes

Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
N/A
N/A

Yes
Yes
Yes
Yes
No
Yes
Yes
N/A
Yes

Yes
N/A
N/A
N/A
Yes
Yes

Yes
Yes
N/A
N/A
No
Yes

Daily check-in must be over telco link.

56030905

A3.4 UL864/NFPA FIRE ALARM CENTRAL STATION SERVICE
Installation and Wiring Requirements for UL commercial and residential fire usage to achieve
UL864/NFPA Fire Alarm Central Station Service using Telguard model TG-7F. Refer to
Appendix A3.5 for “Note” explanations.

Telco Primary/ Radio Secondary
(Telco Primary/Radio Secondary - Host C/C switches communication paths)
REMOTE ANTENNA
NOTE C.

ANTENNA
CONNECTOR

INCOMING
TELCO
PREMISE
PHONES

RADIO

NOTE

LED MODE
SELECTOR
OUT=NORMAL
IN=RSSI

1 2 3 4 5
STATUS LEDS

J10

SIGNAL STRENGTH

JP5
NOTE

7AH
BATTERY

TO
RJ-31x

SIM
CARD
AC
LED 6

RED &
BLACK
TO
BATTERY

TO
ALARM
PANEL

AC
INPUT
12V AC
800ma

NOTE

SEC

T
PRI

TELCO
DIALER

R
EARTH
GROUND

STC
OUTPUTS

STC 1
N.O.

STC CONTACTS
RATED @100ma
STC 2
N.C.

NOTE

56030905

RJ-31X

24 HOUR
ZONE

HOST
ALARM
PANEL

24 HOUR
ZONE
INITIATION CIRCUITS:
See Appendix A3.3.1

Telco Primary/Radio Secondary
(Telco Primary/Radio Secondary - Telguard switches communication paths)
REMOTE ANTENNA
NOTE C.

ANTENNA
CONNECTOR

INCOMING
TELCO
PREMISE
PHONES

RADIO
1 2 3 4 5
STATUS LEDS

7AH
BATTERY

AC
LED 6
RED &
BLACK
TO
BATTERY

TO
ALARM
PANEL

AC
INPUT
12V AC
800ma

NOTE

JP5
TO
RJ-31x

SIM
CARD

RJ-31X

J10

SIGNAL STRENGTH

J6
SEC

T
J5

TELCO
DIALER

PRI

R
EARTH
GROUND

STC
OUTPUTS

STC 1
N.O.

STC CONTACTS
RATED @100ma
STC 2
N.C.

NOTE

56030905

NOTE

LED MODE
SELECTOR
OUT=NORMAL
IN=RSSI

24 HOUR
ZONE

HOST
ALARM
PANEL

24 HOUR
ZONE
INITIATION CIRCUITS:
See Appendix A3.3.1

A3.5 NOTES TO INSTALLATION/WIRING REQUIREMENTS ON APPENDIX A3.4
(Must use Telguard Model TG-7, TG-7F, TG-7A, TG-8 or TG-8A for Commercial Fire or
Residential Fire applications.)

A. All cables between the host fire alarm control communicator and the Telguard must be enclosed in
rigid conduit and Host fire alarm C/C and Telguard must be within 3 feet of each other.

B. Must be Listed fire alarm central station control or Listed combination fire/burglar alarm control unit
with two-line integral or Listed remote DACT installed according to manufacturer’s instructions.

C. Antenna must be installed indoors in an area concealed from field of vision.
D. Installations using conduit: (conduit only required for commercial fire applications)
1. Mount a Listed pull box (e.g., Hoffman A-SG8x8x6) as close to the Telguard as possible. The
pull box dimensions should not be less than 8”W x 8”H x 6”D.
2. Install a Listed 120 VAC receptacle (unswitched AC) mounted in a conventional Listed outlet box
as shown in Figure A.
3. Interconnect the pull box and Telguard with conduit and wire the Listed transformer (e.g., Basler,
P/N: S189480032) to the Telguard in accordance with local wiring codes.
4. Plug the transformer into the 120 VAC receptacle and secure the transformer. Refer to Figure A
on the next page.
5. Secure the pull box cover.
6. AC power cable between the pull box housing and Telguard and between the host fire alarm
control communicator must be enclosed in rigid conduit.

E. Direct Telco line connection required. No PBX.
A3.5.1 Supervisory Requirements for Listed Fire Configurations

Listed
Fire

Telguard
Supervisory

Trip to
Host

Configuration

Trip Output

C/C*

Telco Primary/
Radio Secondary

STC 1

UL864/NFPA Fire
Alarm Central
Station Service.
(Telguard
switches)

Supervised
Condition

LFC

Yes
STC 2

Telguard Programming

NSC
LBC
AC Failure
RFC
CFC
DTF
(Self-Test)

Host C/C Programming

Setup
Requirement

Transmission
to Central
Station**

Local
Annunciation

Enabled
Enabled with
30 or 60-sec.
delay.
Enabled with
30 or 60-sec.
delay.
Enabled
4 Attempts
4 Attempts
None
Monthly

Yes
Yes

Optional
Yes***

Yes

Yes***

Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Optional

* Trips must be 24-hour initiating circuits
** Use trouble code with restoral.
*** Must activate a trouble buzzer in the host C/C chassis and not the local bell/given.

56030905

COVER

8 IN.

6 IN.
SIDE VIEW

8 IN.
FRONT VIEW

LISTED PULL BOX WITH LISTED
OUTLET BOX AND RECEPTACLE

LISTED PULL BOX
WALL

LISTED TRANSFORMER
LISTED OUTLET BOX AND RECEPTACL

ULTPDE.VSD

Figure A. INSTALLATIONS USING CONDUIT.

56030905

A4.0 UL Installation Requirements Summary Table
Household
Burglary

Household
Fire

Household
Burg/Fire
Combination

Central
Station
Burg
Grade B

Central
Station
Burg
Grade A

Police
Connect
Burg
Grade A

Bank,
Safe and
Vault
Grade A

Commercial
Fire

Commercial
Fire & Central
Station Burg
Grade A

TG-7

TG-7 or
TG7F

TG-7 or
TG-7F

TG-7A

TG-7F

TG-7A

AC transformer lines in
conduit.

AC transformer plugged into
un-switched outlet.

AC transformer plugged into
dedicated branch circuit.

AC transformer enclosed in
Listed pull box (example:
Hoffman A-SG8x8x6).

PBX connection to RJ31X
jack.

Enclosure Tamper Switch
connected to 24-hour
circuit.

Antenna cable in flexible
conduit concealed or
covered by motion detector.

Attack resistant enclosure
(APC-32S).

24 hrs.
Use
7Ah.

72 hrs.
Use
14Ah.

24 hrs.
Use
7Ah.

Telguard Model Required.

UL Listed Bell and Bell
Housing **

12V. Battery backup
requirement.

* Must be connected to C/C UL Listed for Bank and Vault
** Use Mercantile Listed bell and bell housing
O=Optional (Not Required)

56030905

Y=Yes (Required)

N=No (Not Allowed)

A5.0 Detailed Specifications
A5.1 DIALER TO INTERFACE ELECTRONICS
The patented integrated interface by Telular, Inc. allows digital dialers to dial into the cellular radio network.
• Line voltage: -26 vdc into standard telephone device when on-hook.
• Dial tone: Precision 350 + 440Hz +/- 1% @-13 dBm +/- 2 dBm. 10 digits dial out capability.
• Ringer equivalence: 0.38 A REN
• Mode: Loop start only. 25mA +/- 10% off-hook.
• Protected by U.S. Patents: 4,658,096; 4,775,997; 4,922,517; 4,737,975; 4,868,519; 5,134,644.

A5.2 POWER
•
•

•

Power Input Rating: 120 VAC, 0.23A
Battery Supply:
¾ Maximum full charge DC voltage = 13.8V +/- 0.2V. Max ripple = 30 mV
¾ Battery charging system: Constant current, Electronic short circuit protection
¾ Maximum charging current of 400ma
¾ Maximum voltage drop at max current = 1%
Transformer Supplied: 12 VAC 10VA, UL, plug-in; acceptable transformers:
¾ Basler Electronics part number: S189480032
¾ GlobTek part number: WA1E800J00-N-GTGTAB
¾ Tri-Mag part number: WTD-1208-C

A5.3 DIGITAL CELLULAR RADIO
The Telguard TG-7 & TG-8 radio supports GSM/GPRS cellular protocol. It is equipped with an integrated radio
transceiver conforming to all the requirements of the GSM Phase 2+ tests specified in GSM 11.10. The TG-8
transceiver is FCC compliant, meeting all of the requirements of Part 24 and SAR testing. It is also compliant to
the PCTRB NAPRD03 requirements.
• Frequency range: GSM 850/1900MHz,
1. 824MHz-849MHz
2. 1850MHz-1909MHz
•
•
•
•
•
•
•
•
•

56030905

Antenna Port: TNC connector (female), 50-ohm
Receiver Sensitivity: -102 dBm
Transmit Power:
EGSM 850MHz: Class 4 (2 watts)
GSM 1900MHz: Class 1 (1 watt)
FCC I.D.: MTFTG5112597
Supplied Antenna: Dipole
Physical Size: TG-7, TG-7F, TG-8 = 7.75"H x 11.5"W x 3.5"D; TG-7A, TG-8A = 12”H x12”W x 4”D.
Shipping weight: TG-7 TG-7F, TG-8 = 8 lbs.; TG-7A , TG-8A = 14 lbs.
FCC Registration: US:MTFAL03BTG5A0001
Operating Environment: 0° C to +49° C; 0 - 85% humidity (non-condensing).

A6.0 Parts List
Description

Part No.

Basic Hardware:
TG-7 Series
Model TG-7 (TG7G0001)

Model TG-7 (p/n TG7G0001) meets the requirements for Household Burglary,
Household Fire, and Commercial Fire installations. It has a standard metal
enclosure, key lock, and dipole antenna with12 feet of antenna cable. TG-7 is UL
Listed for the following:
UL Household Burglary
UL Household Fire
UL Household Burg/Fire Combination
UL Fire Remote Station
UL Commercial Fire

Model TG-7F (TG7GF001)

Same UL Listing as Model TG-7 (p/nTG7G0001) except with a RED metal
enclosure instead of beige.

Model TG-7A (TG7GA001)

Model TG-7A (TG7GA001) meets the requirements for Household Burglary,
Commercial Burglary, Household Fire, and Commercial Fire installations. It has
an attack-resistant enclosure, key lock, tamper switch, and a dipole antenna
with 12ft. cable. Model TG-7A is UL Listed for the following and UL Listed for
Grade A Burglary. Certificate installations:
UL Household Burglary
UL Household Fire
UL Household Burg/Fire Combination
UL Fire Remote Station
UL Commercial Fire
UL Central Station Burglary
o Grade A
o Grade B
UL Police Connect Burglary
o Grade A
UL Fire Remote Station
UL Commercial Fire and Central Station Burglary Grade A
UL Bank, Safe and Vault
o Grade A

TG-8 Series
Model TG-8 (TG8G0001)

Same as Model TG-7 (p/n TG7G0001) with E911 Voice capability.

Model TG-8A (TG8GA001)

Same as Model TG-7A (p/n TG7GA001) with E911 Voice capability

General Accessories
TG-MC
ACD-35
ACD-50
ACD-100
HGD-0

56030905

Modem Card for Radionics IIe and IIIa2 format capability
35 feet of low loss high performance antenna cable
50 feet of low loss high performance antenna cable
100 feet of low loss high performance antenna cable
High Gain Directional Antenna

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TG 7 8 Install Manual 56030905 May 23 07 Installation 052407

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