Solano Tech Plan_V5_20170329x Techplan_2nd_ Techplan 2nd

User Manual: Techplan_2nd_

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Page Count: 64

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Table!of!Contents!
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Executive!Summary!
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Information+technology+is+as+essential+to+Solano+College’s+success+as+electricity,+water,+and+gas.++It+is+part+of+the+
College’s+core+infrastructure.+Technology+is+no+longer+an+elective+it+is+a+requirement=U!"4I'!
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Major!Findings!and!Recommended!Responses!
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Mission!!
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Data!Center!
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<9=8>789:8?7@!
78!
Administrative!Technology!
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Activity!
Resources!
$!Source!
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Priority!
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Activity!
Resources!
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Due!
Priority!
9!
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<9=8>789:8?7@!
79!
Network!Technology!
:!
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Resources!
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Priority!
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Activity!
Resources!
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Priority!
9!
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<9=8>789:8?7@!
77!
General!and!Desktop!Technology!!
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Task!
Activity!
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Due!
Priority!
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Solano.edu!College!Website!!
Task!
Activity!
Resources!
$!Source!
Due!
Priority!
9!
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Solano.edu!College!Website!!
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7F!
2017!–!2018!
!
Proposed!Annual!Technology!Budget!SCTSS!
45*E!L)J.-+!3-O3-E-&+E!+5-!%&&)%$!L%E-$*&-!L)J.-+!0#3!(%*&+%*&*&.!"#$%&#!T*E+3*1+!+-15&#$#.,=!!2+!doesn’t!
*&1$)J-!EO-1*%$!O3#]-1+E!#3!%JJ*+*#&!#0!&-X!+-15&#$#.*-E=!
!
2+!*E!3-1#((-&J-J!+5%+!+5-!'#$$-.-!1#&E*J-3E!+5-!*(O$-(-&+%+*#&!#0!%!E*&b*&.!0)&J!%E!%!(-%&E!+#!0)&J!
+-15&#$#.,!4'/!Y4#+%$!'#E+!#0!/X&-3E5*OZ!-BO-&E-E=!
!
Item
Description
Requested
Amount
Funding Source
Comments
Solano
Bond/Other
S%1)$+,!c!"+%00!
'#(O)+-3E!
'#(O)+-3E!0#3!0%1)$+,W!E+%00W!c!
%J(*&*E+3%+#3E!L%E-J!#&!N>,-%3!
3-O$%1-(-&+!1,1$-=!45*E!X#)$J!L-!
%OO3#B*(%+-$,!9F8!1#(O)+-3E!O-3!
,-%3=!
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L-.*&&*&.!
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3-O$%1-(-&+!
1,1$-!789:!>!
7879!
!
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T*E+3*1+!O3*&+-3!3-O$%1-(-&+!%E!
&--J-J=!!63#]-1+-J!O3*&+-3!$*0-!#0!M>
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%(O$*0*-3EW!E13--&EW!L)$L!3-O$%1-(-&+!
%&J!T#1!1%(-3%E!
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2&E+3)1+*#&%$!%&J!
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5*3-J!%&J!
3-O$%1-(-&+!0%1)$+,=!
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S%1)$+,!%&J!"+%00!
4-15&#$#.,!43%*&*&.!
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J-E!%&J!T%+%!'-&+-3!
(%*&+-&%&1-!
R-O$%1-(-&+!%&J!)O.3%J-E!#0!
EX*+15-EW!X*3-$-EE!!*&03%E+3)1+)3-!
(%*&+-&%&1-W!T%+%!'-&+-3!-^)*O(-&+!
-+1=!
q9:FW888!
!
!
I&&)%$!E#0+X%3-!
$*1-&E*&.!3-&-X%$!
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qNMNW88!
!
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S)&J!0#3!-(-3.-&1,!3-O$%1-(-&+EW!
)&-BO-1+-J!3-O%*3EW!)&O$%&&-J!
O3#.3%(!%JJ*+*#&W!-BO-3*(-&+%+*#&W!
c!+5-0+=!
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D-J*%!
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$*1-&E*&.!0--E!
q:W888!
√!
!
TOTAL
$1,217,000
"#$%&#!'#(()&*+,!'#$$-.-!
/00*1-!#0!2&0#3(%+*#&!4-15&#$#.,!
4-15&#$#.,!6$%&!789:!;!7878!
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7M!
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7:!
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4-15&#$#.,!6$%&!789:!;!7878!
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7H!
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4-15&#$#.,!6$%&!789:!;!7878!
!
<9=8>789:8?7@!
7@!
!
Appendix!A!Solano!College!Technology!Services!&!Support!Organization!
!
63*(%3*$,!$#1%+-J!*&!L)*$J*&.!:!#&!+5-!S%*30*-$J!1%(O)EW!"#$%&#!'#$$-.-!4-15&#$#.,!"-3C*1-E!c!")OO#3+!J-O%3+(-&+!
*&1$)J-E!%!E+%00!#0!9H!S4A!YS)$$>4*(-!A^)*C%$-&+Z=!!45-3-!%3-!+53--!0)&1+*#&%$!%3-%E!X*+5*&!+5-!J-O%3+(-&+=!45-!+53--!
0)&1+*#&%$!%3-%E!%3-!IOO$*1%+*#&E!")OO#3+!G3#)OW!4-15&#$#.,!"-3C*1-E!%&J!")OO#3+!G3#)OW!%&J!K-LE*+-!
D%*&+-&%&1-=!I$$!+53--!3-O#3+!+#!+5-!'5*-0!4-15&#$#.,!/00*1-3=!!!
!
45-!IOO$*1%+*#&E!")OO#3+!G3#)O!*E!1#(O3*E-J!#0!N!S4A=!!45-!IOO$*1%+*#&E!")OO#3+!G3#)O[E!O3*(%3,!0)&1+*#&!*E!+5-!
E)OO#3+!%&J!*(O$-(-&+%+*#&!#0!Q%&&-3!%$#&.!X*+5!%!C%3*-+,!#0!3-$%+-J!E#0+X%3-!%OO$*1%+*#&E=!!!
!
45-!4-15&#$#.,!"-3C*1-!%&J!")OO#3+!G3#)O!*&1$)J-E!97!S4A!E)OO#3+*&.!&-+X#3bW!+-$-O5#&-W!%&J!J-Eb+#O!
+-15&#$#.,=!!45-!4-15&#$#.,!"-3C*1-!%&J!")OO#3+!G3#)O!*E!$-%J!L,!+5-!T*3-1+#3!#0!4-15&#$#.,!"-3C*1-!%&J!")OO#3+=!!
/&!%!3#+%+*&.!L%E*EW!#&-!S4A!*E!%EE*.&-J!+#!+5-!<%$$-]#!'-&+-3!%&J!#&-!S4A!*E!%EE*.&-J!+#!+5-!<%1%C*$$-!'-&+-3=!
!
45-!"#$%&#!'#$$-.-!X-LE*+-!*E!(%*&+%*&-J!L,!%!E*&.$-!S4A=!K#3b*&.!*&!+5-!03%(-X#3b!#0!/(&*jOJ%+-W!+5-!'#&+-&+!
D%&%.-(-&+!",E+-(!+5%+!+5-!'#$$-.-[E!X-LE*+-!*E!L)*$+!*&W!+5*E!O#E*+*#&!X#3bE!X*+5!%$$!'#$$-.-!1#&E+*+)-&1*-E!+#!
)OJ%+-!+5-!X-LE*+-=!
!
!
!
!!
!
!
"#$%&#!'#(()&*+,!'#$$-.-!
/00*1-!#0!2&0#3(%+*#&!4-15&#$#.,!
4-15&#$#.,!6$%&!789:!;!7878!
!
<9=8>789:8?7@!
?8!
!
Appendix!B! Student!Technology!Survey!
!
Summary!
45-!IEE#1*%+-J!"+)J-&+E!#0!"#$%&#!'#$$-.-!*&!1##3J*&%+*#&!X*+5!+5-!"#$%&#!4-15&#$#.,!IJC*E#3,!'#((*++--!Y"4I'Z!
J-C-$#O-J!%!E*B>^)-E+*#&!E)3C-,!+5%+!X%E!%J(*&*E+-3-J!+#!"''!E+)J-&+E=!45-!E)3C-,!X%E!J-$*C-3-J!#&$*&-!)E*&.!
")3C-,!D#&b-,=!45-!E)3C-,!X%E!#O-&!03#(!D%,!9H!;!V)&-!H=!!77F!E+)J-&+E!3-EO#&J-J!+#!+5-!E)3C-,=!!
45-!3-E)$+E!*&J*1%+-J!+5%+!"#$%&#!E+)J-&+E!O$%1-J!%!5*.5!C%$)-!#&!+-15&#$#.,W!)E-!*+!3-.)$%3$,!%E!O%3+!#0!+5-*3!
*&E+3)1+*#&!%&J!%3-!.-&-3%$$,!E%+*E0*-J!X*+5!+-15&#$#.,!%+!"#$%&#=!!45-!(%]#3*+,!0-$+!+5%+!"#$%&#!+-15&#$#.,!X%E!-^)%$!
+#!#3!-B1--J-J!+5-!+-15&#$#.,!+5-,!)E-J!%+!+5-*3!5*.5!E15##$=!!K*>S*i2&+-3&-+!%11-EE!X%E!*J-&+*0*-J!%E!+5-*3!+#O!
+-15&#$#.,!&--J!0#3!*&E+3)1+*#&=!!/0!&#+-!X%E!+5-!E+)J-&+E[!E+3#&.!*&J*1%+*#&!+5%+!-(%*$!X%E!+5-!O3-0-33-J!(-+5#J!#0!
1#(()&*1%+*#&!X*+5!+5-*3!O3#0-EE#3E=!
Questions/Results!
9= 45*&b*&.!%L#)+!+5-!+-15&#$#.,!,#)!)E-!%+!"#$%&#W!5#X!X#)$J!,#)!3%+-!+5-!1)33-&+!$-C-$!%C%*$%L$-_!
!
Answer!Choices!
Responses!
')++*&.!AJ.-!X*+5!&-Xi*&&#C%+*C-!+-15&#$#.,!%J#O+*#&!
M=77s!
9N!
')33-&+!+-15&#$#.,!X*+5!5%3JX%3-!%&J!E#0+X%3-!*E!&#!(#3-!+5%+!?!,-%3E!#$J!
7@=??s!
MM!
IJ-^)%+-W!L)+!1#)$J!L-!3-03-E5-J!
N8=H@s!
@7!
I.-J!%&Ji#3!J%+-J!
9H=M:s!
N7!
2&!+5-!J%3b!%.-E!
N=H@s!
99!
4#+%$!R-EO#&E-E!
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77F!
!
7= f#X!*(O#3+%&+!*E!+5-!*&E+*+)+*#&tE!+-15&#$#.,!#00-3*&.EW!X5-&!,#)!%3-!1#&E*J-3*&.!X5-3-!,#)!X*$$!%++-&J!
1#$$-.-_!
!
Answer!Choices!
Responses!
<-3,!2(O#3+%&+!
NN=?@s!!
@@!
2(O#3+%&+!
?@=@9s!
H@!
"#(-X5%+!*(O#3+%&+!
98=?9s!!
7?!
e#+!*(O#3+%&+!
F=?Hs!
97!
4#+%$!R-EO#&E-E!
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77?!
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!
<9=8>789:8?7@!
?9!
?= K5*15!#0!+5-!0#$$#X*&.!J#!,#)!1#&E*J-3!-EE-&+*%$!+#!*(O3#C*&.!,#)3!O-30#3(%&1-i*&+-3-E+!*&!,#)3!1$%EE-E_!
!
Answer!Choices!
Responses!
K*0*i2&+-3&-+!%11-EE!
HHs!!
9@7!
h%O+#Oi&-+L##b!1#(O)+-3!
F:=@7s!
97H!
T-Eb+#O!1#(O)+-3!
N7=8Hs!
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*6#JiDO?!O$%,-3!
@=F8s!! !
79!
A>3-%J-3Ya*&J$-i*6%Ji-+1=Z!
9:=MFs!!
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D-J*%!+%L$-+!Y*6%JiI&J3#*JZ!
9@=88s!
N7!
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9?=F:s!
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T*.*+%$!1#&+-&+!Y/&$*&-!L##bEi5#(-X#3bZ!
F7=@Ns!
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NN=H8! !
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9@!
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79!
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N7=F?s!
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R-1#3J-J!'$%EE3##(!h-1+)3-E!
NN=H8s!
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D)$+*(-J*%!1#&+-&+!E+3-%(*&.!
7H=8Fs!!
M7!
4#+%$!R-EO#&E-E!
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779!
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N= K5%+!*E!,#)3!O3-0-33-J!(-+5#J!#0!1#(()&*1%+*&.!X*+5!,#)3!O3#0-EE#3E_!
!
Answer!Choices!
Responses!
'%$$!4-B+!
H=99s!
9H!
AD%*$!
MH=N:s!
9F7!
'%&C%E!
77=@:s!
F9!
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9!
4#+%$!R-EO#&E-E!
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777!
!
F= f#X!#0+-&!J#!,#)!)E-!+-15&#$#.,!%E!%!$-%3&*&.!+##$_!
!
Answer!Choices!
Responses!
AC-3,J%,!
:8=77s!
9FH!
/0+-&!
7F=??s!
F:!
R%3-$,!
N=88s!
@!
e-C-3!
=NNs!
9!
"#$%&#!'#(()&*+,!'#$$-.-!
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4-15&#$#.,!6$%&!789:!;!7878!
!
<9=8>789:8?7@!
?7!
4#+%$!R-EO#&E-E!
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77F!
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M= '#&E*J-3!0#3!%!(#(-&+!+5-!1$%EE3##(!+-15&#$#.,!,#)!5%C-!)E-J!*&!5*.5!E15##$!Y-=.=!1#(O)+-3EW!*&+-3%1+*C-!
X5*+-L#%3JEW!E#0+X%3-W!1$*1b-3EW!O3#]-1+#3EW!-+1=Z=!f#X!J#-E!+5%+!+-15&#$#.,!1#(O%3-!+#!+5-!1$%EE3##(!
+-15&#$#.,!5-3-!%+!"#$%&#_!
!
Answer!Choices!
Responses!
45-!1$%EE3##(!+-15&#$#.,!#&!+5-!"#$%&#!1%(O)E!*E!E*.&*0*1%&+$,!L-++-3!+5%&!+5-!
+-15&#$#.,!%+!(,!5*.5!E15##$!
??=MFs!
:9!
45-!1$%EE3##(!+-15&#$#.,!%+!+5-!"#$%&#!1%(O)E!*E!%L#)+!+5-!E%(-!%E!+5-!+-15&#$#.,!%+!
(,!5*.5!E15##$!
NF=Fs!
@M!
45-!1$%EE3##(!+-15&#$#.,!%+!+5-!"#$%&#!1%(O)E!*E!E$*.5+$,!X#3E-!+5%+!+5-!+-15&#$#.,!%+!
(,!5*.5!E15##$!
9M=MNs!
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45-!1$%EE3##(!+-15&#$#.,!%+!+5-!"#$%&#!1%(O)E!*E!E*.&*0*1%&+$,!X#3E-!+5%&!+5-!
+-15&#$#.,!%+!(,!5*.5!E15##$!
F=79s!
99!
4#+%$!R-EO#&E-E!
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799!
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"#$%&#!'#(()&*+,!'#$$-.-!
/00*1-!#0!2&0#3(%+*#&!4-15&#$#.,!
4-15&#$#.,!6$%&!789:!;!7878!
!
<9=8>789:8?7@!
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Appendix!C! Faculty!and!Staff!Technology!Survey!
Summary!
45-!"#$%&#!'#$$-.-!/00*1-!#0!R-E-%315!%&J!6$%&&*&.!*&!1##3J*&%+*#&!X*+5!+5-!"#$%&#!4-15&#$#.,!IJC*E#3,!'#((*++--!
Y"4I'Z!J-C-$#O-J!%!7M>^)-E+*#&!+-15&#$#.,!E)3C-,!+5%+!X%E!%J(*&*E+-3-J!+#!"''!0%1)$+,W!E+%00!%&J!%J(*&*E+3%+*#&=!
45-!E)3C-,!X%E!J-$*C-3-J!#&$*&-=!45-!E)3C-,!X%E!#O-&!03#(!IO3*$!77!;!D%,!99W!789M=!!45-3-!X-3-!799!3-EO#&E-E=!
45-!3-E)$+E!#0!+5-!E)3C-,!*&J*1%+-J!%!'#$$-.-!X*J-!%1b&#X$-J.-(-&+!#0!+5-!*(O#3+%&1-!#0!+-15&#$#.,!0#3!+5-!'#$$-.-!
+#!%15*-C-!*+E!(*EE*#&=!!45-3-!X%E!%!5*.5!$-C-$!#0!E%+*E0%1+*#&!X*+5!+5-!(%&&-3!%&J!^)%$*+,!#0!E-3C*1-E!O3#C*J-J!L,!+5-!
24!E+%00=!!'%&C%E!%&J!+5-!+3%*&*&.!O3#C*J-J!L,!+5-!T*E+%&1-!AJ)1%+*#&!%3-%!3-1-*C-J!C-3,!0%C#3%L$-!3-EO#&E-E=!!!
f#X-C-3W!+5-!E)3C-,!%$E#!*&J*1%+-J!+5%+!+5-3-!X-3-!E*.&*0*1%&+!*EE)-E!+5%+!X*$$!&--J!+#!L-!%JJ3-EE-J=!
/C-3%315*&.!(%&,!#0!+5-!%3-%E!#0!1#&1-3&!X%E!+5-!&--J!0#3!1#&E*E+-&+!%&J!*&0#3(%+*C-!1#(()&*1%+*#&!L-+X--&!24!
%&J!+5-!'#$$-.-!1#(()&*+,=!K5*$-!+5-3-!5%E!L--&!O$%&&*&.!X*+5*&!24W!+5#E-!O$%&E!0#3!&-+X#3bW!X*3-$-EEW!+-15&#$#.,!
3-03-E5!1,1$-!%&J!Q%&&-3!)O.3%J-E!5%C-!&#+!L--&!-00-1+*C-$,!1#(()&*1%+-J!%E!*&J*1%+-J!L,!+5-!E)3C-,!3-EO#&E-E=!
43%*&*&.!0#3!L#+5!Q%&&-3!%&J!.-&-3%$!1%(O)E!+-15&#$#.,!X%E!%$E#!*J-&+*0*-J!%E!%!5*.5!&--J=!!S*&%$$,W!+5-!&--J!+#!
3-J-E*.&W!)OJ%+-!%&J!(%*&+%*&!+5-!'#$$-.-[E!X-LE*+-!X%E!+5-!+#O!%3-%!#0!1#&1-3&!03#(!+5-!3-EO#&J-&+E=!
!
1.!!What!is!your!role!at!Solano!Community!College?!
u!
I&EX-3!
!
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R-EO#&E-!
s!
9!
IJ(*&*E+3%+#3!
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8=?:!
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8=M9!
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2.!!Do!you!use!any!of!the!following!systems?!
u!
I&EX-3!
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R-EO#&E-!
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9!
D,"#$%&#!
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3.!!How!important!is!technology!planning!to!SCC?!
u!
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4.!!Please!indicate!how!much!you!agree!or!disagree!with!the!following!technology!
planning!related!statements.!
u!
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7.!!Do!you!have!any!other!comments!related!to!the!Colleges!website?!
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8.!!Please!indicate!how!much!you!agree!or!disagree!with!the!following!user!access!
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9.!!Do!you!have!any!other!comments!related!to!user!access!and!MySolano?!
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10.!!How!important!are!these!technologies!
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11.!!How!satisfied!are!you!with!these!technologies!
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12.!!Please!list!any!additional!technology!that!is!important!to!your!role!at!SCC!
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13.!!Which!Banner!areas!do!you!mostly!use?!
u!
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14.!!Please!indicate!how!much!you!agree!or!disagree!with!the!following!Banner!related!
statements.!
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15.!!Please!rank!how!important!the!following!items!are!by!dragging!and!dropping.!
u!
I&EX-3!
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16.!!Do!you!have!any!other!comments!related!to!your!use!of!Banner?!
4-B+!R-EO#&E-!
I.%*&!,#)!5%C-!+#!^)-E+*#&!+5-!(%*&+-&%&1-!#0!+5*E!E,E+-(W!X-!E--(!0)3+5-3!L-5*&J!#+5-3!1#$$-.-E!
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L)+!*+!5%E!&#+!,-+!L--&!(%J-!%C%*$%L$-=!YI3.#EZ!
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3-^)*E*+*#&E!%3-!*&*+*%+-J!*&!Q%&&-3!0#3!%OO3#C%$E!+#!L-!3-1#3J-J!%&J!0#3!+5-!O)315%E-!#3J-3!+#!L-!E-&+!+#!+5-!C-&J#3=!!
2+!+%b-E!&-%3$,!%!(#&+5!+#!3-1-*C-!#3J-3E=!
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17.!!Do!you!teach!or!have!you!ever!taught!online?!
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18.!!I!am!satisfied!with!off-campus!and!distance!education!technology!support.!
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19.!!My!students!have!sufficient!technology!skills!to!improve!their!learning!in!my!courses.!
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20.!!My!students!have!sufficient!access!to!technology!resources!to!improve!their!learning!
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21.!!How!often!do!you!use!the!following!technologies!in!the!classroom?!
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22.!!What!technology!issues!are!important!to!you!as!a!faculty!member?!
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23.!!What!technology!issues!are!important!to!your!students?!
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!
24.!!Please!indicate!how!much!you!agree!or!disagree!with!the!following!tech!support!and!
training!related!statements.!
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25.!!Where!do!you!get!technology!training!(check!all!that!apply)!
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F@!
26.!!Do!you!have!any!other!comments!related!to!tech!support!and!training?! !
4-B+!R-EO#&E-!
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45-!24!+-15&*1*%&E!%&J!E+%00!%3-!E#!5-$O0)$!%&J!C-3,!3-EO#&E*C-!+#!#)3!3-^)-E+E=!!45-,!%3-!#)+E+%&J*&.wwww!
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GA4!E#(-!E+*&b*&.!L%J.-E!X*+5!O5#+#!*=J=!!!%&J!vR-1,1$-!+5-!-^)*O(-&+!+#!S%1)$+,!%&J!"+%00!KIRAf/j"A!E%$-Ewv!
45-!24!O-#O$-!%3-!.3-%+=!!2+!*E!+5-!$%1b!#0!E-1)3*+,!+5%+!*E!+3#)L$-E#(-=!!2!X%&+!$#&.-3!O%EEX#3JE!
45-,!&--J!%JJ*+*#&%$!E+%00W!+5-,!5%C-!+3#)L$-!b--O*&.!)O!XiJ-(%&JE!E#!+5-,!%3-!1)++*&.!1#3&-3E!%&J!#0+-&!%OO-%3!
3)J-!%&J!*(O%+*-&+!+5%&b!,#)!0#3!%Eb*&.!
X-!1#)$J!J-0*&*+-$,!)E-!(#3-!5%&JE!#&!+3%*&*&.====+5-!1$%EE-E!+-%15!)E!%!$#+!L)+!+5-&!X5-&!X-!.#!+#!)E-!*+!X-!&--J!
0#$$#X!)O>>>!
"#$%&#!'#(()&*+,!'#$$-.-!
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4-15&#$#.,!6$%&!789:!;!7878!
!
<9=8>789:8?7@!
M8!
R-1-*C-J!C-3,!$*++$-!+3%*&*&.=!
IE!%!&-X!-(O$#,--W!2!5%C-!&#+!3-1-*C-J!%&,!1#(O)+-3!+3%*&*&.!03#(!24W!#&$,!03#(!#+5-3!-(O$#,--E=!
e--J!+#!*&13-%E-!E+#3%.-!0#3!#)+$##bW!%&J!y!J3*C-!E+#3%.-=!IE!%!(-(L-3!#0!%!5*3*&.!1#((*++--W!2!%(!E5#1b-J!%+!+5-!
$%1b!#0!E)OO#3+!0#3!C*J-#!1#&0-3-&1*&.=!K-!5%C-!0$%+!E13--&!+CE!*&!#)3!1#&0-3-&1-!3##(!+5%+!&#!#&-!5%E!)E-J!#3!5%E!
L--&!+3%*&-J!+#!)E-=!45*E!E5#)$J!L-!)E-J!0#3!C*J-#!1#&0-3-&1*&.W!%+!+5-!(*&*()(=!D#3-!E)OO#3+!*E!&--J-J!+#!L3*&.!)E!
)O!+#!J%+->L#+5!O-3E#&&-$!%&J!-^)*O(-&+=!
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<%$)-!
4#+%$!R-EO#&E-E!
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4-15&#$#.,!6$%&!789:!;!7878!
!
<9=8>789:8?7@!
M9!
!
Appendix!D! Strategic!Technology!Advisory!Committee!(STAC)!
Committee!Purpose:!
45-!2&0#3(%+*#&!4-15&#$#.,!IJC*E#3,!'#((*++--!E-3C-E!%E!%&!#C-3E*.5+!1#((*++--!#&!(%++-3E!#0!2&0#3(%+*#&!
4-15&#$#.,!%&J!*E!3-EO#&E*L$-!0#3!E-++*&.!+5-!*&0#3(%+*#&!+-15&#$#.,!E+3%+-.*1!J*3-1+*#&!#0!+5-!1#$$-.-=!45-!
1#((*++--!3-1#((-&JE!1#$$-.-!X*J-!*&0#3(%+*#&!+-15&#$#.,!O#$*1*-EW!O3#1-J)3-E!%&J!E+%&J%3JE\!3-C*-XE!%&J!
3-1#((-&JE!O3*#3*+*-E!0#3!+5-!J-C-$#O(-&+!#0!%OO$*1%+*#&E!%&J!0#3!1%O*+%$!3-^)-E+E\!%&J!E-3C-E!%E!%&!*&0#3(%+*#&>
E5%3*&.!0#3)(=!
!
!
45-! '#((*++--! E-3C-E! %E! %&! %JC*E#3,! O%&-$! +#! +5-! '5*-0! 4-15&#$#.,! /00*1-3! *&! %3-%E! #0! O#$*1,!
3-1#((-&J%+*#&E! %&J! +-15&#$#.,! O$%&E! +5%+! %3-! +#! L-! O3#1-EE-J! +53#).5! +5-! 1#$$-.-E! E5%3-J! .#C-3&%&1-!
O3#1-EE-E=!
!
Strategic!Technology!Advisory!Committee!Membershipd!
2&!-E+%L$*E5*&.!+5-!(-(L-3E5*O!#0!+5-!"+3%+-.*1!4-15&#$#.,!IJC*E#3,!'#((*++--!Y"4I'ZW!+5-!1#((*++--!(-(L-3E!
%3-!E-$-1+-J!%11#3J*&.!+#!+5-!O3*&1*O$-!#0!E5%3-J!.#C-3&%&1-!E#!%E!+#!%EE)3-!%&!-^)*+%L$-!3-O3-E-&+%+*#&!%13#EE!%$$!
%3-%E!#0!+5-!J*E+3*1+=!
!
45-!1#(O#E*+*#&!#0!+5-!"+3%+-.*1!4-15&#$#.,!IJC*E#3,!'#((*++--!Y"4I'Z!E5%$$!*&1$)J-!3-O3-E-&+%+*C-E!03#(!-%15!#0!
+5-!0#$$#X*&.!.3#)OEd!
9!>!IhG!
?!>!I1%J-(*1!"-&%+-!!
9!>!I""'!
9!>!'"AI!!
7!>!'4I!!!!
9!>!h#1%$!?@!!
!
45-!"+3%+-.*1!4-15&#$#.,!IJC*E#3,!'#((*++--!*E!15%*3-J!L,!+5-!'5*-0!4-15&#$#.,!/00*1-3!Y'4/Z!%&J!'#>'5%*3-J!L,!
+5-!T*3-1+#3iD%&%.-3!#0!4-15&#$#.,!"-3C*1-E!%&J!")OO#3+=!
!
IJJ*+*#&%$!3-E#)31-Ei.)-E+E!(%,!L-!%Eb-J!+#!O%3+*1*O%+-!L%E-J!#&!+5-*3!%3-%!#0!-BO-3+*E-!#&!%E!%E>&--J-J!L%E*E=!!
45-E-!3-E#)31-E!1%&!L-!(-(L-3E!#0!%&,!J-O%3+(-&+!#0!+5-!1%(O)E!1#(()&*+,!%E!X-$$!%E!1#&E)$+%&+Ei1#&+3%1+#3E!
03#(!#)+E*J-!+5-!1%(O)E!1#(()&*+,=!!!!
!
2016!Membership!
a*(#!'%$*$%&!>!'5%*3!>!2&+-3*(!'4/!
!!!!R)+5!S)$$-3!>!'4I!
V)E+*&!f#X-$$!>!'#>'5%*3!>!2&+-3*(!D%&%.-3W!4-15=!
"-3C*1-E!
!!!!"5%X&!'%3&-,!>!'4I!
'#33*&-!a*3bL3*J-!>!'4I!
!!!!'%3#$!y%J&*b!>!T*E+%&1-!AJ!
!!A3*&!T)%&-!>!'4I!
!!!!'%3$%!D%.)*3-!>!'"AI!
!!23-&-!'%(*&E!>!h#1%$!?@!
!!!!!'%E-,!f-&+P-&!>!'"AI!
!!a-C*&!I&J-3E#&!>!'4I!
!!!!!6-+-3!'%((*E5!;!IhG!
!!D%++5-X!f-%3+E*1b!>!I""'!
!
!
STAC!Charge:!
R-C*-XW!)OJ%+-!%&J!(%*&+%*&!"#$%&#[E!-B*E+*&.!"+3%+-.*1!4-15&#$#.,!6$%&=!
R-C*-X!%&J!-C%$)%+-!&-X!%&J!-B*E+*&.!+-15&#$#.*-E=!
I&%$,P-!*(O$-(-&+%+*#&!E+3%+-.*-E!%&J!(%b-!3-1#((-&J%+*#&E!+5%+!X*$$!#O+*(*P-!+5-!C%$)-!%&J!-00-1+*C-&-EE!#0!
+5-!T*E+3*1+[E!+-15&#$#.,!*&03%E+3)1+)3-=!
R-C*-XW!)OJ%+-!%&J!(%*&+%*&!"#$%&#[E!-B*E+*&.!"+3%+-.*1!4-15&#$#.,!6$%&=!
"#$%&#!'#(()&*+,!'#$$-.-!
/00*1-!#0!2&0#3(%+*#&!4-15&#$#.,!
4-15&#$#.,!6$%&!789:!;!7878!
!
<9=8>789:8?7@!
M7!
R-C*-X!%&J!-C%$)%+-!&-X!%&J!-B*E+*&.!+-15&#$#.*-E=!
I&%$,P-!*(O$-(-&+%+*#&!E+3%+-.*-E!%&J!(%b-!3-1#((-&J%+*#&E!+5%+!X*$$#O+*(*P-!+5-!C%$)-!%&J!-00-1+*C-&-EE!#0!
+5-!T*E+3*1+[E!+-15&#$#.,!*&03%E+3)1+)3-=!
IJC*E-!+5-!'#$$-.-!#&!L)J.-+!*(O%1+!%&J!&--JE!3-$%+-J!+#!+5-!1#((*++--[E!X#3b=!
A&1#)3%.-!%&J!0%1*$*+%+-!E5%3*&.!#0!3-E#)31-E!L,!J-O%3+(-&+E=!
R-C*-XE!O3#O#E%$E!+#!)O.3%J-!%&J!-BO%&J!+5-!*&03%E+3)1+)3-W!&-+X#3b!E-3C-3E!%&J!X#3bE+%+*#&EW!5-$OJ-Eb!
E#0+X%3-!%&J!E)OO#3+!E+%00=!!
!IJC*E-!#&!&-X!E-3C*1-E!+5%+!E5#)$J!L-!#00-3-J=!
T-C-$#O!+-15&#$#.,!E+%&J%3JE!%&J!O-3*#J*1%$$,!3-C*-X!%&J!3-1#((-&J!3-C*E*#&E=!
R-C*-X!%&J!3-1#((-&J!O#$*1*-E!%&J!O3#1-J)3-E=!
R-1#((-&J!O3#.3%(E!+#!E+*()$%+-!*&&#C%+*#&!*&!+5-!)E-!#0!+-15&#$#.,=!
'3-%+-!K#3b*&.!G3#)OE!+#!%&%$,P-!%&J!J-C-$#O!3-1#((-&J%+*#&E!0#3!EO-1*0*1!^)-E+*#&E!#3!*EE)-E=!
!
!
!
"#$%&#!'#(()&*+,!'#$$-.-!
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4-15&#$#.,!6$%&!789:!;!7878!
!
<9=8>789:8?7@!
M?!
Appendix!E!
District!Instructional!Laboratories!
!

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