Tenant Handbook 1515
User Manual: 1515
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1515 & 1555 POYDRAS
TENANT HANDBOOK
TABLE OF CONTENTS
I. INTRODUCTION
II. TENANT INFORMATION
A. Floor Plans....................................................................................................................................... 3
III. TELEPHONE NUMBERS
IV. GENERAL INFORMATION
A. Jones Lang LaSalle Americas, Inc. ............................................................................................... 9
B. Building Management and Leasing Team ................................................................................... 10
C. Location and Building Information .............................................................................................. 11
D. Building Hours and Holidays ....................................................................................................... 12
E. Heating, Ventilating, and Air Conditioning Systems .................................................................. 13
F. Elevator Service ........................................................................................................................... 13
G. Deliveries....................................................................................................................................... 14
H. Mail Service ..................................................................................................................................15
I. Move-in/Move-out Procedures..................................................................................................... 16
J. Billing Procedures......................................................................................................................... 21
K. Security..........................................................................................................................................21
L. Parking .......................................................................................................................................... 23
M. Building Rules............................................................................................................................... 25
N. Miscellaneous................................................................................................................................ 29
O. Amenities....................................................................................................................................... 31
V. TENANT SERVICES INFORMATION
A. Introduction ................................................................................................................................... 32
B. Cleaning......................................................................................................................................... 32
C. Heating, Ventilation, and Air Conditioning ................................................................................. 34
D. Suite Security ................................................................................................................................35
E. Recycling....................................................................................................................................... 36
F. Remodeling/Redecorating ............................................................................................................ 37
G. Additional Services ....................................................................................................................... 39
H. Tenant Service Request Procedures ............................................................................................. 40
VI. TENANT RESPONSIBILITIES
A. Insurance ....................................................................................................................................... 41
B. Signage .......................................................................................................................................... 41
C. Suite Lighting................................................................................................................................41
D. Trash Removal .............................................................................................................................. 41
E. Music/Flashing Lights/Odors ....................................................................................................... 42
VII. CUSTOMER SERVICE
A. Restrooms...................................................................................................................................... 43
B. Public Telephones......................................................................................................................... 43
C. Lost and Found.............................................................................................................................. 43
D. Smoking Policy………………………………………………………………………………..43
VIII. LIFE SAFETY PROCEDURES
Please refer to your Occupant Emergency Handbook ………………………………………...45
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I. INTRODUCTION
This Tenant Handbook was prepared for you, the managers and employees of the tenants at 1515 and 1555
Poydras. It is your primary source for answers to questions you may have regarding rules, policies,
procedures, services and amenities, as well as basic facts about 1515 and 1555 Poydras. Certain sections of
the manual pertain to the specific building in which you will be located. Each employee should review
this Handbook. If you have any questions, or suggestions, please feel free to contact the management
office of the building at 585-2670.
This Handbook does not cover emergency procedures for the building. Please refer to your Occupant
Emergency Procedures Handbook for all emergency procedures. It is your responsibility to train your
employee's on all emergency procedures for the building.
Please keep this Handbook in a location where it is accessible to all employees. The Table of Contents is
designed to help you research questions quickly and easily.
Sections of this Handbook will be updated as policies are added and/or revised. We will provide you with
copies of such changes to replace the outdated sections.
Welcome!
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II. TENANT INFORMATION
Subway
1515 Poydras Street, Suite 160
New Orleans, Louisiana 70112
Mailbox: Post office box #46 has been assigned to your company. It is NOT necessary to list this
number in your mailing address.
Rental payments or other monies due shall be paid in advance on the first business day of each month.
Check may be mailed to the follow address: East Skelly LLC
33801 Treasury Center
Chicago, IL 60694-3800
The Landlord’s federal tax ID number is: 31-6401653
Please remit all checks payable to East Skelly LLC
We ask that within 3 weeks of your move to «Building» Poydras that you allow us approximately 30
minutes to show a video on the security and safety procedures of the1515/1555 Poydras Buildings. We
ask that as many of your employees as possible attend the viewing but at a minimum that at all
managers attend.
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A. FLOOR PLAN
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III. TELEPHONE NUMBERS
MANAGEMENT OFFICE
Jones Lang LaSalle Americas, Inc. 585-2670
COMPUTER TRAINING
Momentum 1555 Poydras Suite 1800 523-5111
DENTIST
Dr. John J. Colomb 1515 Poydras Street Suite 1480 523-3160
DRY CLEANING
Eric’s Specialty Cleaner’s Delivery service available 833-3894
GENERAL
Ambulance/Paramedics (Fire Dept.) 911
New Orleans Fire Department 911
Non-Emergency 483-2550
New Orleans Police Department 911
Non-Emergency 821-2222
Directory Assistance 1411
Post Office (70112 Zip Code Area)
701 Loyola Ave
Postal Service Information 589-1111/1112
Time 887-1111 ext 1412
Weather-Local 887-1111 ext 8888
Weather-Nat'l Traveler's Forecast 887-1111 ext 1418
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HOSPITALS
Ambulance/Paramedics 911
University Hospital Campus 588-3000
1532 Tulane Avenue
Emergency Room 588-3144
Patient Information 588-3105
Ochsner Medical Foundation 842-3000
1514 Jefferson Highway
Emergency Room 842-3460
Patient Information 842-3380
Touro 897-7011
1401 Foucher Street
Emergency Room 897-8250
Patient Information 897-8680
HOTELS
Comfort Inn 1315 Gravier Street 586-0100
La Pavillon Hotel 833 Poydras Street 581-3111
Queen and Crescent Hotel 344 Camp Street 587-9700
Radisson Hotel 1500 Canal Street 522-4500
HOTLINES
Crisis Intervention 523-COPE
523-2673
Highway Safety Hotline 1-800-259-4929
New Orleans Police 821-NOPD
Information Line 821-6673
Poison Control Center 1-800-256-9822
LIBRARY
New Orleans Main Library 219 Loyola Avenue 529-READ
MUSEUMS
Aquarium of The Americas 1 Canal Street 565-3033
Louisiana Children’s Museum 420 Julia Street 523-1357
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Louisiana State Museum 751 Chartres 568-6968
National D-Day Museum 923 Magazine Street 527-6012
New Orleans Museum of Art City Park 488-2631
Science Center 409 Williams Blvd. 468-7229
Planetarium and Observatory
NEWSPAPERS
City Business 111 Veterans Memorial Blvd. 834-9292
Gambit Weekly 3923 Bienville Avenue 486-5900
Times-Picayune 3800 Howard Avenue 822-6660
USA Today National Customer Service 733-3357
Wall Street Journal National Customer Service 1-800-Journal
PARKING
Central Parking 1515 Poydras Street 585-2686
Superdome Sugar Bowl Drive 587-3805
Standard Parking LaSalle Street (Heal Garage) 524-2919
RESTAURANTS
An outstanding number and variety of fine restaurants mark the area surrounding 1515 and 1555 Poydras.
While a comprehensive list of area restaurants would be quite lengthy, a sampling of dining options
include the following:
Acme Oyster House 724 Iberville Street 522-5973
Brennan’s Restaurant 417 Royal Street 525-9711
Central Grocery 923 Decatur Street 523-1620
Covenant Café 1515 Poydras Street 522-3335
Dome Café in the Superdome Sugar Bowl Drive 587-3881
Italian Pie 417 S. Rampart Street 522-7552
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Mandina’s 3800 Canal Street 482-9179
Mulate’s 201 Julia Street 522-1492
Poydras Diner 1555 Poydras Street 568-0898
Red Fish Grill 115 Bourbon Street 598-1200
SHOPPING
Canal Place 365 Canal Street 522-9200
Riverwalk Marketplace 1 Poydras Street 522-1555
SUNDRY
Lim’s 1555 Poydras Street 523-6421
TEMPORARY WORKERS
Adecco 1555 Poydras Suite 140 581-9401
ATS Personnel 1515 Poydras Suite 150 522-
4000
Kelly Services 1515 Poydras Suite 2280 529-1451
Professional Temporaries 1515 Poydras Suite 2390 522-5665
THEATERS/EVENTS (some venues not currently open / operating)
Contemporary Arts Center 900 Camp Street 528-3800
Entergy IMAX Theatre 1 Canal Street 581-4629
Le Petit Theatre 616 St Peter Street 522-9958
Palace Theatre 1200 Elmwood Park Blvd. 734-2020
Prytania Theatre 5339 Prytania Street 891-2787
State Place Theatre 1108 Canal Street 522-4435
Saenger Performing Arts Center 143 N Rampart 524-2590
TRANSPORTATION
Big Easy Dispatch Service 3328 Bienville Avenue 488-1234
Coleman Cab Co 600 Jackson Avenue 586-0222
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Liberty Bell Cab Co 205 S Broad 822-5974
Rollins Cab Service 3328 Bienville Avenue 486-7655
United Cabs 1627 Polymnia Street 522-9771
AAA Limousine Service 3736 W Napoleon Avenue 834-7441
London Livery, LTD 771 Prieur Street 1-800-284-0660
Greyhound Bus Lines 1001 Loyola Avenue 525-6075
Regional Transit Authority 6700 Plaza Drive 242-2600
Park and Ride 901 Convention Center Blvd 566-1010
American Airlines 1-800-433-7300
Continental Airlines 581-2965
Delta Air Lines 1-800-325-1999
Northwest Airlines 1-800-225-2525
Southwest Airline 1-800-435-9792
TWA 1-800-221-2000
United Airlines 1-800-241-6522
TRAVEL AGENCY
Carla Gallo Travel 1555 Poydras Suite 145 524-4848
VANPOOLING
VPSI Commuter Vanpool 568-8267
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IV. GENERAL INFORMATION
A. JONES LANG LA SALLE AMERICAS, INC.
1515 and 1555 Poydras is managed by a professional management team from Jones Lang LaSalle
Americas, Inc. This management team has been chosen for its expertise in managing office properties.
Jones Lang LaSalle Americas, Inc. offers a complete range of real estate services to major corporations,
professional organizations, and financial institutions throughout the country. The firm helps its clients
identify, evaluate, and execute real estate strategies using state-of-the-art analytical techniques and
computerized support systems.
Jones Lang LaSalle Americas, Inc. is the country's largest commercial real estate management and leasing
organization in the country. Assignments include office buildings, regional shopping centers, and major
industrial parks. Each property is staffed with a trained team of business managers and marketing
specialists.
The objective of the management team of 1515 and 1555 Poydras is to provide the highest quality service
available to ensure your comfort and satisfaction.
Annual tenant surveys and periodic quality control inspections ensure that we continually monitor our own
performance, document our strengths, and identify areas where improvements are needed. Our goal is
efficient management through careful planning and budgeting, strict control of expenditures, and daily
attention to our tenant’s needs. Exterior and interior building conditions, physical plant conditions,
organization of service areas and maintenance of records, performance of the building vendors, and status
of budgeted building improvements are constantly monitored.
Above all, we listen to our tenants and strive to fulfill their service needs. Our goal is to maximize our
tenant’s business performance so they can easily take advantage of new opportunities. We stand ready to
serve, and regard improvement as an ongoing process towards greater excellence in serving our tenants.
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Avery Montgomery
Shuttle Bus Driver
B. 1515 AND 1555 POYDRAS MANAGEMENT AND LEASING TEAM
The management office of the building is located in Suite 1970 of the 1515 Poydras building. It is open
from 8:00 a.m. to 5:30 p.m., Monday through Friday, and is closed on Saturdays, Sundays, and holidays.
To contact the management office, please call 585-2670. During non-business hours, please leave a
message and your call will be answered the next business day. If it is an emergency, call 585-2670 then
dial zero. The courtesy guard on duty will answer the phone and assist you with your need.
The Management Team of 1515 and 1555 Poydras is comprised of the following individuals, all of whom
can be reached through the management office:
Greg Riera 585-2678
Vice President, Leasing Director Manages all building lease transactions; discusses tenant space
needs and the appropriate options within the building.
Bill Pietri 585-2660
General Manager Provides on-site management; coordinates all building activities.
Rosie Albarado 585-2681
Assistant General Manager Assists the General Manager with building projects and
management functions.
Tina Sandrock 585-2665
Leasing Administrator Coordinates the administrative functions of the management
office; assist in Leasing transactions
Marisa McCarron 585-2687
Property Accountant Responsible for all accounting functions including tenant billing.
Brandy Miller 585-2677
Tenant Services Representative Coordinates the repair and service needs of tenants. Dispatches
appropriate building personnel to respond to tenant requests.
The Engineering Team of 1515 and 1555 Poydras is comprised of the following
individuals, all of whom can also be reached through the management office of the
building. They oversee the efficient operation of all building systems affecting
building services and tenant comfort or safety.
Jacques Legrand 585-2697
Senior Chief Engineer
Nathan Lomonaco Wade Beaumont
Lead Engineer 1555 Poydras Lead Engineer 1515 Poydras
Mike Dandry Lionel Smallwood
1555 Poydras Engineer 1515 Poydras Engineer
Kenny Mayer
1515 Poydras Engineer
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C. LOCATION AND BUILDING INFORMATION
The buildings are located in the heart of New Orleans central business district; they are bounded by
LaSalle Street to the West, South Robertson to the East, Perdido to the South, Poydras Street to the North,
with Freret Street in between.
Description of building
1515
The class “A”, multi-tenant high rise office tower is located in the CBD of New
Orleans.
Designed by Skidmore, Owings and Merrill, 1515 was built in 1982. The exterior white
architectural concrete produces a dramatic contrast to its neighboring 1555 Poydras gray
granite building. East and west walls are hammered finish white architectural concrete
punched opening shear walls. The 3-level open garage has similar expression with
framed expanded metal mesh in east and west wall openings and smooth finish precast
concrete planters on the north and south. The garage provides spaces for 496 cars.
While the building contains a parking garage, parking also accommodated by the Superdome located
directly across the street that contains approximately 5,000 covered parking slots.
The total building contains 27 floors for a total of 529,474 rentable square feet. Typical floor plates of
approximately 22,144 square feet comprise 24 tenant floors, with a 3 floor parking garage on levels 2-4.
The building is serviced by 14 computerized Otis elevators (11 passenger; 2 garage; 1 freight).
1555
The class “A”, multi-tenant, high rise office tower is located in the CBD of New
Orleans.
Designed by Sikes, Jennings and Kelly of Houston, Texas, 1555 was built in 1981. It
features sawtooth bay windows and sleek bands of double-paned reflective glass
underlined at each floor by gray bands. Gray granite and anodized aluminum spandrel
panels form the exterior. An attached parking facility includes spaces for 512 cars in a
covered parking area that provides convenient access to the building lobby. While the
building contains a parking garage, parking is also accommodated by the Superdome
located directly across the street that contains approximately 5,000 covered parking slots.
The building contains 467,671 rentable square feet on the 22 stories with typical floor plates of
approximately 22,331 rentable square feet. 1555 Poydras is serviced by 13 Schindler computerized
elevators (10 passenger; 2 garage; 1 freight).
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Artwork
1515
Hanging from the atrium of 1515 Poydras is an enormous mobile that will
change color and shape as the air moves it around. “Poydras Street
Dance: Uptown Second-Line” is a signature piece for John Scott, a local
artist whose work is respected and collected worldwide. The vividly painted steel structure, which has
66 rods attached to 50 foot cables that stretch across the lobby, 12 feet above the floor, was built as a
tribute to the “spirit of celebration contained in the second-lines, clubs, jazz festivals and Mardi Gras
Indians,” according to Scott.
The group of colorful outdoor sculptures in front of 1515 Poydras are by artist
Ida Kohlmeyer, titled “The Krewe of Poydras”. The “Krewe”, with its five 43-
foot-tall kinetic pieces, captures the energy and vibrancy of Mardi Gras and
contrast sharply with the building’s architecturally hard surface. The sculptures
have the trademarks of Kohlmeyer’s more recognizable abstract paintings with
brilliant colors and geometric configurations.
Paintings in the elevator lobbies and cabs of 1515 Poydras are by Allison
Stewart and Christa Jurasich.
1555
Arthur Silverman’s “Resolutions in Metal” can be seen at 1555 Poydras. The 18-foot by
14-foot brushed aluminum background is broken by geometric relief, which respond to the
constant and random light changes coming from above. The light changes give the
impression of water sluing over the brushed aluminum and hand-rubbed steel geometric
sculpture.
D. BUILDING HOURS AND HOLIDAYS
Normal hours of operation are 7:00 a.m. to 6:00 p.m., Monday through Friday and 7:00am-12:00pm, on
Saturday. Access to the building at other times is restricted to the Poydras Street entrance of the building
and is monitored by the building's security personnel.
To provide you with the most effective security, all tenants entering the building after normal hours are
required have an access card, show a building key and to sign the register at the security desk before being
allowed access to the building. Anyone entering or leaving the building after normal hours will also be
required to sign out at the security desk. Security procedures are reviewed in detail in a later section of
this manual.
1515 and 1555 Poydras will be officially closed for the observance of the following holidays:
New Year’s Day
Mardi Gras Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
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A courtesy guard will be on duty during each of these holidays. Should you require any cleaning, heating,
ventilating, air conditioning or other special services on any of the above holidays, please contact the
management office at least 48 hours in advance. Building staff will make every effort to provide you with
the requested services. You will be charged for services provided on these days. We will be glad to
furnish you with an estimate for these services.
E. HEATING, VENTILATING, AND AIR CONDITIONING SYSTEMS
Heating, Ventilating, and Air Conditioning System Overview
The 1515 and 1555 Poydras cooling system are powered by Carrier Centrifugal Chillers. During the
summer, cool air is delivered via air-handlers located throughout the building. These fans are controlled
by a computerized system designed to control our energy costs. In the winter, electric resistance heat is
provided at the perimeter, while the air continually continues to provide cooling for the interior zones, due
to the heat load created by people, lights and office equipment.
F. ELEVATOR SERVICE
Elevator service is available 24 hours a day. After normal hours of building operation, the on-site
courtesy officer controls the elevators. After you have provided the information required in the
security logbook, an elevator will be obtained for your use.
If an elevator fails to operate properly please let building management know immediately. If it is after
normal business hours, please advise the on-site courtesy guard.
1515
Elevators to the 5th floor and to each floor to the 16th floor are located on the East Side of the building.
These elevators do not go above the 16th floor.
Elevators to the 16th floor and above are located on the West Side of the building. These elevators do not
stop at floors 5-15, but proceed directly to the 16th floor and each floor above to the 27th floor.
The 16th floor is serviced by both banks of elevators and may be used as a transfer floor.
1555
Elevators to the 2nd floor and to each floor to the 13th floor are located on the West Side of the building.
These elevators do not go above the 13th floor.
Elevators to the 13th floor and each floor to the 22nd floor are located on the East Side of the building.
These elevators do not stop at floors 2-12, but proceed directly to the 13th floor and each floor above to the
22nd floor.
Elevators chime at each floor indicating a floor change to persons with a visual disability.
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If you are detained inside of the elevator cab due to a malfunction, REMAIN CALM. Use the alarm
button inside the elevator to signal your stalled status to the Security Desk. You may also use the phone in
the elevator to speak directly to the Security Desk and receive instructions on what to do. Your Safety is
our #1 concern, so the elevator monitoring company will be contacted to dispatch a trained professional to
release you from the elevator as quickly as possible. After your release from the elevator, the elevator will
be removed from service until the repair can be completed. The on-site courtesy officer will remain in
constant contact to let you know what is being done.
Freight Elevators
The freight car is in operation between the hours of 7:00 a.m. and 6:00 p.m., Monday through Friday. It is
also available on Saturday with prior written request.
During regular working hours, 7:00 a.m. to 5:00 p.m., Monday through Friday, we cannot reserve the
freight elevator for any tenant's exclusive use. It is available on a first come, first serve basis.
If you would like to reserve the freight elevator for any time after 5:00 p.m. or on a Saturday or Sunday,
please call the management office of the building and ask to speak to the Tenant Services Representative
who will provide you with the request form to be completed. Please understand that we attempt to fill all
requests, but due to other users or scheduled maintenance sometimes your request may be denied.
G. DELIVERIES
Deliveries are not allowed to be made through the revolving doors or through the building lobby, all tenant
deliveries should be directed to the loading dock area.
Arrangements for delivery of items to your office must be made immediately since no holding
area exists at the loading dock. Building personnel cannot take responsibility for accepting
deliveries
Delivery personnel are required to use the freight elevators ONLY. The passenger elevators may
not be used. Please advise all vendors that under no circumstances may deliveries be brought in
through the revolving doors or into the building lobby. This regulation extends to mail carriers, armored
car personnel, and package delivery services. Wheeled carts must be kept out of the main atrium area and
delivery service bicycles must be kept away from the main entrances of the building in order to prevent
accidents.
Bicycle Rack
A bicycle rack is provided at each building.
1515
At 1515 the bicycle rack is on the Freret side of the building.
1555
At 1555 the bicycling rack is on the Perdido Street side of the building and inside the parking garage on
the first floor.
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We need the cooperation of all of our tenants to enforce these regulations. Please instruct all delivery
services to use the loading dock and the freight elevators in making their deliveries to your suite.
Deliveries, which cannot be made during regular operational hours, may be scheduled through the Tenant
Services Representative in the management office of the building. Please allow 48 hours notice for these
special delivery requests. The tenant must have a representative on site to provide access to the suite and
sign for the delivery.
Please also note, a certificate of insurance must be on file for all vendors and delivery persons
services the building and its tenants. Please contact the Tenant Services Representative in the
management office of the building for the insurance requirements or go to section IV. I of the handbook.
REMOVING EQUIPMENT
To remove any equipment or merchandise from the building, you will be required to have
written authorization. When preparing a pass, please list on the pass all articles being
removed, the date they will be removed, and who will be removing these items. Have the
pass signed by an authorized signer in your office. Then bring the completed pass to the Security Desk or
fax to the management office of the building. You must use this pass when a tenant or a repairman is
removing furniture, boxes, machines, etc. from the building.
H. MAIL SERVICE
U.S. Mail
A mailbox will be assigned to you prior to move in. You will receive one key (at no charge). You
may purchase additional keys by written request to our office, for a nominal amount. Notification
will be sent to the postman regarding your move-in date and mailbox number.
For stationery orders, please use the building street address and your suite number for ease of access by the
postman and your clients/visitors. Mailbox numbers are not to be used as part of the address.
The schedule for mail service is as follows:
1515 Poydras
Delivery: 11:00 a.m.
Pick-ups: 4:00 p.m. Saturday 1515 and 1555
Pick-up only 2:00 p.m.
1555 Poydras
Delivery: 11:00 a.m.
Pick-ups: 4:00 p.m.
Your Company Name
1515 or 1555 Poydras Street
Your Suite Number
New Orleans, LA 70112
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UNITED STATES POSTAL SERVICE
1022 IBERVILLE ST
NEW ORLEANS LA 70112-3145
Phone: 800-275-8777
Post offices in the area:
UNITED STATES POSTAL SERVICE
701 LOYOLA AVE
NEW ORLEANS LA 70113-9998
Phone: 800-275-8777
Express Mail
Overnight couriers who have placed drop boxes in the 1515 and 1555 Poydras buildings are listed below
along with their daily pick-up times:
1515
The 1515 Poydras building has the following overnight courier drop boxes for use by our tenants. The
drop boxes can be found in the rear hallway.
Airborne Freight 5:30 p.m.
1-800-247-2676
Federal Express 6:00 p.m.
1-800-238-5355
No pickup on weekends or holidays.
1555
The 1555 Poydras building has the following overnight courier drop boxes for use by our tenants. The
drop box can be found in mailroom in the rear of the main lobby.
UPS 6:15 p.m.
1-800-742-5877
No pickup on weekends or holidays.
Couriers and Deliveries
Some tenants of the building have couriers who bring mail or express mail to their spaces at times other
than regular delivery times. We ask that these couriers abide by the building's delivery procedures. Mail
bags and large package deliveries should not be brought through the revolving doors into the main arcade.
The loading dock entrance and the freight elevator should be used for these deliveries.
I. MOVE-IN/MOVE-OUT PROCEDURES
The actual move-in of your suite begins with a discussion of your ideas and space needs, and
ends with the successful completion of your move.
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In between, there is a tremendous amount of planning, estimating and decision-making that must be done
within a defined time frame. The Jones Lang LaSalle Americas, Inc. team will assist you in every way
possible to insure a smooth and untroubled relocation.
Tenant Responsibilities Prior to Moving In
Your move-in will be coordinated with the management office of the building in order to facilitate a
smooth, efficient relocation. Information concerning move-in procedures will be sent to you early in the
construction phase. Any arrangements for various trades such as telephone installation, copier installation,
etc. should be set up through the management office of the building.
Many of the items that need to be completed before moving in are listed below:
1. Notify the management office of the building regarding the following:
a) The name of the tenant representative who will have responsibility for approval of
expenditures and setting of policy relating to your suite.
b) The phone number of your new suite.
c) The date you desire to inspect your suite prior to occupancy.
d) The number of suite keys you desire (the first two are complimentary).
e) The number of building access cards you desire.
h) Your needs regarding building standard corridor identification plaques and directory strips.
i) The names of physically challenged employees.
j) The name and address for rent billings and other tenant charges.
2. Provide the Post Office with change of address information.
3. Notify the phone company to arrange for installation of new phones and equipment.
4. Follow the “Moving Procedures” described below in executing your move.
Tenant Responsibilities Prior to Moving Out
Tenants will benefit by following the procedures listed below before moving out:
1. Contact your telephone company to discontinue service at this building.
2. Turn in your suite keys and building access cards to the management office of the building.
3. Provide management office with forwarding address and phone number.
4. Follow the "Moving Procedures" described below in executing your move.
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Moving Procedures
In order for building personnel to accommodate the interests of the tenant and to protect the property, the
following policies regarding movement of suite furniture and equipment should be followed. If you have
any questions regarding these policies, please contact the Tenant Services Representative in the
management office of the building.
1. Schedule as far in advance as possible, your move with the Tenant Services Representative at
585-2670. The move will be scheduled based on the availability of the freight elevator.
2. Provide the management office of the building with a letter listing the following information:
a) Date of move.
b) Time period the freight elevator will be needed.
c) Name and telephone number of the moving company and the name of the moving
supervisor for the moving company and tenant.
d) Proof of insurance coverage for the moving company in compliance with building
requirements.
3. The management office of the building should be advised in writing of any special requirements in
connection with the move. For example, if supplies, equipment, etc. are due prior to the move,
arrangements must be made for use of the freight elevator.
4. Moving Procedures
a) All items to be moved must be taken to the main loading dock,
b) Movers must contact the security desk upon arrival at site. The mover will be required to
provide identification and state the name of the tenant being moved.
5. The moving company and the tenant will be responsible for leaving the building and premises clean by
removing all boxes and other trash generated in the move.
6. Any and all damage to the building, elevator areas, doors, corridors, tenant spaces, or grounds
which the tenant, moving company or its employees or agents cause will be the responsibility of
the tenant. The Landlord will accomplish required repairs with the expense billed to the responsible
tenant.
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The following section defines specific information that your mover should be told. A copy of this
section should be given to those moving companies bidding on your move.
Instructions to Movers
1. Inspection of Premises
The mover is responsible for inspecting the tenant premises prior to the move. The mover should acquaint
himself with the conditions existing in the premises, so that he may furnish equipment and labor necessary for
the orderly, timely and efficient movement of furnishings and equipment. He should be aware of the facilities
of the building and the conditions, including safety precautions, under which the work must be accomplished.
A meeting between the moving company and the Property Manager must be set up prior to the move.
Please contact the management office of the building to set up this meeting.
2. Insurance
The mover shall provide and deliver Certificates of Insurance to Jones Lang LaSalle Americas, Inc. in the
management office of the building at least ten (10) days prior to any move. All policies shall indicate that at
least ten (10) days prior written notice be delivered to Jones Lang LaSalle Americas, Inc. by the insurer prior to
termination, cancellation or material change of such insurance. Management can refuse to allow the mover
access due to insurance. Management can refuse to allow the mover access to the building if the limits
provided on the Certificate of Insurance are not acceptable to Jones Lang LaSalle Americas, Inc.
The mover must, at the mover's sole cost and expense, obtain, maintain and keep in full force and affect the
following types of insurance and shall provide management with an appropriate Certificate of Insurance Jones
Lang LaSalle Americas, Inc. and East Skelly LLC as additional insureds.
VENDOR INSURANCE
I. Vendors shall provide the following minimum insurance coverage:
A. Commercial General Liability--Combined Single Limit of $3,000,000 per occurrence and annual
aggregate per location. Such insurance shall be broad form and include but not be limited to
contractual liability, independent contractor's liability, products and completed operations liability,
and personal injury liability. A combination of primary and excess policies may be utilized. Policies
shall be primary and non-contributory.
B. Worker's Compensation--Statutory limits.
C. Employer's Liability--Minimum liability limits of $1,000,000 bodily injury by accident each
accident, $1,000,000 bodily injury by disease policy limit; $1,000,000 bodily injury each employee.
D. Commercial Automobile Liability--Combined Single Limit - $1,000,000 per accident. Such
insurance shall cover injury (or death) and property damage arising out of the ownership,
maintenance, or use of any private passenger or commercial vehicles and of any other equipment
required to be licensed for road use.
E. Property Insurance--All-risk, replacement cost property insurance to protect against loss of owned or
rented equipment and tools brought onto and/or used on any Property by the contractor and, prior to
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completion of the Work, any material and equipment which have been incorporated into or which
have been delivered to the Building and are awaiting incorporation into the Work.
F. XCU Coverage--The coverage will not be subject to any of the special property damage liability
exclusions, commonly referred to as XCU (explosions, collapse, and underground damage) if the
Work shall involve the use of explosives, structural alterations to the Building, or underground work.
II. Policies described in Sections I.A. and I.D. above shall include the following as additional insured,
including their officers, directors, and employees. A GL-2010 Endorsement shall be utilized for the
policy(ies) described in Section I.A. above. Please note that the spelling of these parties must be
exactly correct or the move will not be allowed to commence.
1. Jones Lang LaSalle Americas, Inc.
2. East Skelly LLC
3. Jones Lang LaSalle Services
III. Contractor waives any and all rights of subrogation against the parties identified above in Paragraph
II above as additional insured.
V. All policies will be written by companies licensed to do business where the building is located and
which have a rating by Best's Key Rating Guide not less than "A-/XII"
VI. Contractor shall furnish to the Owner Certificate(s) of Insurance evidencing the above coverage.
Original Certificate(s) of Insurance must be provided before Contractor commences Work, or
Contractor will not be allowed to commence.
VII. Certificate(s) of Insurance relating to policies required under this Agreement shall contain the
following words verbatim:
"It is agreed that this insurance will not be canceled, not renewed, or the limits of coverage in any way
reduced without at least thirty (30) day's advance written notice ten (10) days for non-payment of premium
sent by certified mail, return receipt requested to:
Jones Lang LaSalle Americas, Inc.
1515 Poydras, Suite 1970
New Orleans, Louisiana 70112
3. Use of Elevators
The freight elevator near the loading dock is to be used for moving. Passenger elevators may not be used to
carry equipment or materials to tenant spaces.
4. Services to be Furnished by Mover
a) Supervision, Labor, Materials and Equipment - The mover shall furnish all supervision, labor, materials,
supplies and equipment necessary to perform all the services contemplated in an orderly, timely and
efficient manner. Such equipment shall include among other things dollies, trucks, etc. as may be required.
All material handling vehicles used in the interior of the building must have rubber-tired wheels and must
be maintained free from grease and dirt.
b) Crating, Padding, and Packing Material - The mover should take every precaution by means of crating and
padding to safeguard property from damage. All padding and packing material are to be removed by the
mover. The mover shall also furnish, install and remove floor covering, along with wall and glass
protective material, wherever necessary, to protect the building from damage, as requested by management.
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J. BILLING PROCEDURES
Payments
Rent and tenant charges are due and payable as outlined in the lease. Late fees will
accrue as outlined in your lease agreement. Please see your Tenant Information
section for the correct mailing address for your payments.
Billing Address
The billing address should be established prior to move in, and the procedure is listed among the "Tenant
Responsibilities Prior to Move In." Management has the capability to send billings to multiple addresses
or copies of billings to another address, if desired.
K. SECURITY
The security of our tenants and our building is one of our highest priorities. Consequently, we have
developed security measures to control access to the building and to provide a 24-hour staffed security
console in the lobby of each building.
Security Staff
1515 and 1555 Poydras maintains a security desk in the lobby of the building. Periodically, courtesy
officers will patrol the building and its tenant floors. Our courtesy guards enforce building regulations,
maintain order, and are on the alert for any unusual activities within the building.
All persons are required to sign-in and out at the guard station between 6:00 p.m. and 6:00 a.m., Monday
through Friday, and all day on holidays and weekends. After hours access to each building is limited to
the Poydras Street entrance of the building.
Tenants should carry the correct key to their suite, as building courtesy guards are not
allowed to provide tenants access to any spaces or other building areas and the key
number must be entered in the security log.
For further protection, courtesy personnel are not permitted to accept any deliveries. All
deliveries should be scheduled during normal business hours.
Tenant Building Access
1515 & 1555
To enhance the security of the building, building access cards are required for any
individual to enter the building during non-business hours. On the front door of the
1515 & 1555 Poydras Building there is a card reader. The card reader will control
the front door during the following periods:
Mon-Fri: 6:00pm thru 6:00am 24 hours Saturday and Sunday and Holidays
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Employees with card access to park in 1515 or 1555 garage do NOT need a building access card:
use the same garage card for the front door of the 1515 & 1555 building. Using a parking garage card
to access the reader on the front door will not interfere with the in/out sequence that must be maintained
to enter the garage.
Employees without card access to garage: Each company will be issued as many cards as requested to
access the 1515 & 1555 entrance. We urge you to request cards only for those employees that have
approved access to your suite at all times. The cards will only access the reader on the front door unless
you request weekend garage access. If you want an employee(s) to be able to access the parking garage
to work on weekends our parking garage will program those cards and invoice your company $5.00
each time a card is used to access the garage on weekends. All cards (parking garage and front door) are
tracked via our computer.
There is no charge for the initial cards. A $20 fee per card must be paid if a card is lost, stolen, damaged
or not returned. Cards will be issued to your company, and your company is responsible for issuing
them to individual employees. Please notify our office immediately if a card is lost or stolen so that we
can cancel the card to preserve secure access. When an employee is terminated from your employment,
his/her Building Access Card should be collected to prevent further access to the building. In addition, it
is the tenant's responsibility to recapture the keys of terminated employees in order to maintain the security
of the tenant's suite. If replacement locks are needed, because keys have not been collected from the
individual(s) who have left your employment, you will be charged for this service.
To receive Building Access cards, the tenant's Office Manager should contact the Tenant Services
Representative in the management office of the building.
Non-Building Employees
Tenants of our building may have visitors come to the building after hours and on weekends.
If a building tenant accompanies the guest(s), the guest must present a valid I.D. card.
If an unaccompanied visitor needs access to your suite, we must receive notification in writing twenty-four
hours in advance listing the individuals name, company affiliation and approximate time of arrival. You
must provide the visitor with a key to your suite; building courtesy guards are not allowed to provide
access to any tenant spaces or other building areas.
Your visitor will be required to sign in and provide the required information in the building logbook.
Removing Equipment
To remove any equipment or merchandise from the building, you will be required to have written
authorization. When preparing a pass, please list on the pass all articles being removed, the date they will
be removed, and who will be removing these items. Have the pass signed by an authorized signer in your
office. Then bring the completed pass to the Security Desk or fax to the management office of the
building. You must use this pass when a tenant or a repairman is removing furniture, boxes, machines, etc.
from the building.
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Vendor/Contractor Access
There may be special instances where vendors or contractors need to perform work in your suite during
non-business hours. In such instances, please provide written notification to the management office of the
building, which states the name(s) of the individual(s) and the company, the date they will be coming and
the approximate time. A brief description of the work to be done should also be included. We also ask
that you request the individual/company to provide some form of identification when signing in with the
courtesy guard on duty. The company must also have a current, correct certificate of insurance on file
with the management office of the building.
Special Keying
All keys in the building are included in a building master key system. This key system is
necessary so that the building staff has access to all areas in the event of an emergency. For this
reason, we require that no locks are changed or additional locks/bolts added to any door within
your suite. If additional lock work for your suite is necessary, this service must be approved by
the management office of the building.
As standard building policy, we re-key each suite before new tenants move in. This insures the security of
that space for the new tenant. If you would like additional keys to any of the locks in your suite, they can
be obtained through written notice to the management office of the building. There is a nominal cost for
each additional key.
In response to your internal security needs, we can provide additional services, which include:
• Separately keying individual offices.
• Re-keying the entire suite.
Restroom Locks
As part of our overall security program for the building, we have had locks installed on all restroom doors.
These require the use of a code to gain access. Please see the Tenant Information (page 2) section of
this handbook for the codes for your floor. Please do not disable these locks.
L. PARKING
The parking garages at 1515 and 1555 Poydras are managed by Central Parking. The office of the parking
garage is located on the 2nd floor of the parking garage in 1515 Poydras. The parking office can be
reached at 585-2686. Office hours are Monday through Friday 8:00am-5:00pm.
The Parking Team of 1515 and 1555 Poydras can be reached through the office of the parking garage:
Elias Kurall 585-2686
Manager
1515
The entrance to the parking garage is on Freret Street, one block off of LaSalle
Street between Poydras and Perdido. Entrance to the building from the garage is via
two garage elevators located on the LaSalle Street side of the garage.
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1555
The entrance to the 1555 parking garage is located on South Robertson, two blocks off of LaSalle between
Poydras and Perdido. In addition, during normal business hours only, a second entrance to the garage is
available on the Perdido side of the garage. Entrance to the building is via two garage elevators located on
the Freret Street side of the garage.
The cashier booth is staffed during the following hours:
1515 1555
Monday-Friday 8:00am-8:00pm Monday –Friday 8:00am-7:00pm
The parking garages are closed to the public on Saturdays and Sundays. Monthly contract cardholders
have access to the garage, with their parking card, 24 hours a day, 7 days a week.
After normal business hours, when the exit gates are closed, parker’s without a monthly contract card will
be able to exit the garage by paying a $5.00 fee (exact change only) to an Auto-cashier.
Monthly contract parker’s are given access cards. The parker’s are required to use their access cards every
time they enter and exit the garage. The card must always be used in the proper “IN-OUT” sequence. If
this procedure is not followed, the card reader will not permit the card to be used. Improper use may lead
to the cardholder being accessed the daily rate for parking and parking privileges rescinded.
Billing for the monthly contract parking is delivered on the 22nd of the month, and due on the 1st.
Payments not received by the 5th of the month are subject to cancellations until payment is received.
Daily rate charges as a result of late payment are non-refundable.
In the event a cardholder pulls a ticket for any reason, he or she must contact the parking garage office at
585-2686 immediately to avoid being charged for that ticket.
As a convenience to out tenants that desire to validate parking for their clients, validation “coupons” can
be purchased from the parking garage. Call the garage office for further details.
The clearance inside of the parking garage is 6’4”. Be advised that vehicles exceeding this height
restriction risk serious damage to their vehicles and are responsible for any damage caused to the parking
garage structure and or attachments.
The rates for daily and monthly contract parking are subject to change. You will be notified of these
changes as they happen.
Current Rates for 1515 and 1555 Poydras:
0-1hours $4.00 Unreserved Monthly Contract $145.00
1-2 hours $6.00 Reserved Monthly Contract $190.00
2-3 hours $8.00
3-24 hours $10.00
Lost ticket $15.00
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M. BUILDING RULES
1515 POYDRAS and 1555 POYDRAS BUILDINGS
BUILDING RULES AND REGULATIONS
1. Sidewalks, doorways, vestibules, halls, stairways, and other similar areas shall not be obstructed by
Lessees or used by any Lessee for any purpose other than ingress and egress to and from the leased
premises and for going from one part of the building to another part of the building. Nothing shall be
swept or placed in the corridors, halls, elevator shafts or stairways.
2. Sashes, sash doors, skylights, windows, and doors that reflect or admit light and air into the halls,
passageways, or other public places in the building shall not be covered or obstructed by any Lessee,
nor shall any bottles, parcels, or other articles be placed on the window ledges.
3. Showcase nor other article shall not be put in front of or affixed on any part of the exterior of the
building nor placed in the halls, corridors, or vestibules, without prior written consent of the Lessor.
4. Signs, advertisements and/or notices shall not be painted nor affixed on or to any windows or doors
or other part of the building except of such color, size, and style and in such places as shall be first
approved in writing by Lessor. No nails, hooks or screws shall be driven or inserted in any part of
the building except with the express consent of Lessor.
5. Plumbing fixtures and appliances shall be used only for the purpose for which designated, and no
sweeping, rubbish, rags or other unsuitable material shall be thrown or placed therein. Damage
resulting to any such fixtures or appliances from misuse by a Lessee shall be paid for by the Lessee,
and Lessor shall not in any case be responsible thereof.
6. Directory: Lessor will provide and maintain an alphabetical directory board for all Lessees in the
main lobby of the building, and no other directory shall be permitted unless previously consented to
by Lessor in writing. Lessee shall receive one directory strip for each 1,800 square feet leased.
7. Locks: Lessor shall provide all locks for doors in each Lessee's leased area at Lessee’s sole cost,
and no Lessee shall place any additional lock or locks on any door in its leased area without Lessor's
written consent. All requests for duplicate keys shall be made in writing to the property manager.
Each Lessee must, upon the termination of his tenancy, restore to the Lessor all keys of stores,
offices, and toilet rooms, either furnished to or otherwise procured by such Lessee.
8. Alterations: Proposed plans for alterations affecting floors, walls, woodwork, trim, windows,
ceilings, equipment, and/or other physical portion of the building must be approved in writing by
Lessor. Lessees will refer all contractors, contractor's representatives and installation technicians
tendering any service to them to Lessor for Lessor's supervision, approval, and control before the
performance of any contractual services. This provision shall apply to all work performed in the
building, including, but not limited to, installation of telephones, computer equipment, electrical
devices, and attachments, and any and all installations of every nature affecting floors, walls,
woodwork, trim, windows, ceilings, equipment, and any other physical portion of the building. All
alterations and contraction must comply with building construction rules and regulations.
9. Manufacturing/Auction: No space in the building shall be used for manufacturing, or for the sale of
property of any kind at auction.
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10. Freight Corridor: Single door at 1515 Poydras between the main lobby and the freight corridor will
be locked at all times. Double doors 1555 Poydras between the main lobby and the freight corridor
will be unlocked. Access will be limited to building personnel and deliveries only. Freight elevator
lobbies are to be kept neat and clean. The disposal of trash or storage of materials in these areas is
prohibited.
11. Movement in or out of the building of furniture or office equipment, or dispatch or receipt by
Lessees of any bulky material, merchandise or materials which requires use of elevators or stairways
or movement through the building entrances or lobby shall be restricted to such hours as Lessor shall
designate. All such movement shall be under the supervision of Lessor and in the manner agreed
between the Lessee and Lessor by prearrangement before performance. Such prearrangement
initiated by a Lessee in writing shall include determination by Lessor, and subject to his decision
and control, as to the time, method, and routing of movement and as to limitations for safety or other
concern which may prohibit any article, equipment, or any other item from being brought into the
building. The Lessees Vendor is to provide a certificate of insurance in accordance with Buildings
requirements, to assume all risks as to the damage to articles moved and injury to persons or public
engaged or not engaged in such movement, including equipment, property, and personnel of Lessor
if damaged or injured as a result of an act in connection with carrying out this service for a Lessee
from time of entering property to completion of work; and Lessor shall not be liable for acts of any
persons engaged in, or any damage or loss to any of said property or persons resulting from any act
in connection with such service performed for a Lessee.
12. Lessee deliveries are to be made by use of the loading dock and freight elevator. At no time are
Lessee deliveries to be made on the passenger elevator.
13. Passenger elevators are intended for the movement of the Lessee and its employees. Delivery
personnel and construction workers must use the freight elevator. Any carts that are used to move a
Lessee's correspondence on the passenger elevator must be padded to protect the elevator from
damage. Unpadded carts used by a Lessee in which damage is identifiable could result in that
Lessee being billed directly for the maintenance repair.
14. Ice, mineral or other water, towels, newspapers, etc. shall not be delivered to any leased area except
by persons appointed or approved by Lessor in writing except for such normal deliveries (i.e., daily
newspapers which are done on a regular basis and in conjunction with Lessor's normal operation of
the building.)
15. Loading Dock: No automobiles shall be parked in the loading dock. All freight parking in the
loading dock shall be limited to 15 minutes, unless prior approval is received from the management
office. There shall be no reserved parking in the loading dock.
16. Entrance and exit to the building should be made at the front entrance. The freight corridor and rear
entrance should be used only in connection with the movement of freight.
17. Services Passes: Lessee shall notify Lessor in writing for after hours removal of office
equipment/packages. After 6:00 PM and before 6:00 AM, Monday through Friday and from 6:00
PM Friday to 6:00 AM Monday, anyone desiring to remove items from the building (not including
personal items such as a brief case) should provide such letter of authorization signed by Lessee's
representative.
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18. Security Register: Lessee and Authorized Guests shall comply with signing in and/or out on
Security Register in building lobby after hours or on holidays. In the event of an emergency, this list
will be used by emergency personnel.
19. Corridor door and/or entrance door shall be kept closed.
20. Telegraphic, telephonic, annunciator or other communication service, Lessor will direct the
electricians where and how wires are to be introduced and placed and none shall be introduced or
placed except as Lessor shall direct. The Lessee shall be responsible for compliance with building
cabling rules.
21. Cleanliness: Each Lessee shall cooperate with Lessor's employees in keeping its leased area neat
and clean. Lessee shall maintain pest control of its leased premises with a certified pest control
company. Unless Lessee is responsible for cleaning its own space pursuant to its own lease, Lessee
shall not employ cleaning and maintenance personnel.
22. Damage/Loss of Property: Lessor shall in no way be responsible to the Lessees, their agents,
employees, or invitees for any loss of property from the leased premises or public areas or for any
damages to any property thereon from any cause what so ever. Lessor shall not be responsible for
loss or stolen personal property, money or jewelry from Lessees' leased area or public areas
regardless or whether such loss occurs when area is locked against entry or not.
23. Noises: Lessee shall not make or permit any improper noises in the building or otherwise interfere
in any way with other Lessees or persons having business with them. Anything that in our judgment
is emitting an unnecessary or unpleasant odor is not allowed in or around your suite.
24. Safes/Heavy Equipment: Lessor reserves the right to prescribe the weight and position of safes and
other heavy equipment. Lessee is responsible for the cost of review (by building structural
engineer), design and construction of any required stand or supporting device to distribute weight.
All damages done to the building by taking in or putting out any property of a Lessee, or done by a
Lessee's property while in the building, shall be repaired at the expense of such Lessee. Lessee shall
notify the property manager in writing when safes or other heavy equipment are to be taken in or out
of the building, and the moving shall be done under the supervision of the property manager, after
receiving written permission from Lessor. Persons employed to move such property must be
acceptable to Lessor.
25. No birds or animals or bicycles or vehicles shall be brought into the building or kept in, on, or about
the Lessees' area. Motorcycles are to be parked only in the garage areas of the 1515 and 1555
Poydras Buildings. Bicycles are to be placed in bicycle stands provided. If bicycles are chained or
locked to property or items around the property the lock will be cut and bicycles will be placed in
stands provided. They are not to be brought through or into the buildings.
25. Vending machines of any type shall not be allowed in Lessee's space without the prior written
consent of Lessor, which consent shall not be unreasonably withheld.
26. Machinery of any kind shall not be operated by any Lessee in its leased area without the prior
written consent of Lessor, nor shall any Lessee use, or keep, in the building any flammable or
explosive fluid or substance.
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27. Lodging: Lessee’s leased area shall not at any time be used or occupied as sleeping or lodging
quarters.
28. End of WorkDay: Lessees are requested to lock all office doors leading to corridors and to turn off
all lights at the close of their working day.
29. Thermostats: Lessee shall not tamper with or attempt to adjust temperature control thermostats in
the leased premises. Lessor shall make adjustment in thermostats on call from Lessee.
30. Lessee shall not permit its employees or agents to use portable electric heaters or cooling agents in
the Premises.
31. Lessee Work Order Requests: All requirements of Lessees will be attended to, only upon application
at the office of the property manager. Employees shall not perform any work or do anything outside
of their regular duties unless under special instructions from the office of the property manager. All
requests for service shall be directed to the office of the property manager through the proper Lessee
representative.
32. Canvassing, soliciting, and peddling in the building are prohibited, and each Lessee shall cooperate
to prevent the same. All exterior photographs, still and video, must be approved by the management
office.
33. After Hours/Holiday Admittance: Lessor specifically reserves the right to refuse admittance to the
building after 6:00 PM and before 6:00 AM daily, Saturdays, Sundays or on legal holidays, to any
person or persons who cannot furnish satisfactory identification, or to any person or persons who,
for any other reason in Lessor's reasonable judgment, should be denied access to the premises.
34. Restrooms: Lessees or their employees shall not use the restrooms for hair shampooing, drying or
washing.
35. No firearms are allowed in or about the building.
36. Packages, deliveries, etc. shall not be left at the lobby desk. The courtesy guard shall not accept
them.
37. Access: The guard or building engineers cannot unlock Lessee’s space for Lessee’s employees.
Property Manager, only upon authorization from the person whom signed the Lease, can authorize
and engineer to unlock Lessee’s space. Lessee must show driver’s license in order to gain access
and license number shall be recorded by Lessor. Access to the engine room, janitors closet, fan
rooms, or electrical closets are restricted to Lessor’s employees only.
38. Emergency: During the hours when the management staff is not on the premises, the courtesy guard
has emergency numbers of the property management personnel available if needed.
39. Lessee shall give immediate notice to Lessor in case of accidents in the Premises or in the Building
or of any known emergency in the Building.
40. Holidays: Building services are not provided for observance of the following holidays:
New Year's Day
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Mardi Gras Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
41. Lobby Display: No Lessee, or agent thereof, or any invited guest of Lessee will be allowed to set up
any type of stand, exhibit or display in the lobby area or any other public area in or around the
property or building without Lessor's consent.
Lessor reserves the right to rescind any of these rules and regulations and to make such other and further
rules and regulations as in its judgment shall from time to time be required for the safety, protection,
care, cleanliness and reputation of the Building, the operation thereof, the preservation of good order
therein, and the protection and comfort of the Lessees and their agents, employees and invitees. Such
rules and regulations, when made and written notice thereof is given to a Lessee, shall be binding upon
it in like manner as if originally herein prescribed. In the event of any conflict between the express
terms and provisions of the Lease and the Building Rules and Regulations, the express terms and
conditions of the Lease shall control over the conflicting terms and provisions of the Building Rules and
Regulations.
N. MISCELLANEOUS
Floor Load
Code requirements prohibit placing loads upon floors, which exceed the load per square foot for
which the floor was designed. The 1515 and 1555 building has a floor load of 50 pounds per square
foot, subject to the building’s structural engineer’s review. Should you find it necessary to utilize
equipment, which exceeds this rating, you must receive prior written approval from the management
office of the building. We require adequate documentation from a licensed structural engineer to
accompany your request, verifying that such an installation at a specific location is safe. The architect
and the manager of the building will review your request and accompanying documentation. When
we receive confirmation from them that the installation is safe, we will send you a written approval.
Electrical/Telephone Line Installation
Access to space occupied by other tenants is sometimes required for the installation of
electrical or telephone lines. We will try to contact you ahead of time to request access for
the electrician at a convenient time. Work of this nature is usually scheduled in the evening or
on weekends so as not to disrupt tenants during business hours.
If new cabling or wiring is needed for your space, this includes all phone and computer cabling
work, please contact the management office of the building for the building rules and regulations
regarding cable and phone installations.
Signage
Suite signage is provided for each tenant in the following format:
Main entry door signage is a three part sign that includes a frame, ADA compliance
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suite number, and tenant name. The sign is located next to the main door of the suite. ADA requires the
sign be placed on the door opening side of the wall, if possible, and five feet from the floor. The size of the
sign is 9x9.
Exceptions to building standard signage must be approved by the building manager and be appropriate to
the building’s professional image.
Please refrain from taping temporary or non-building standard signs to the building walls, suite doors,
building or elevator lobby doors, or elevator walls.
For new tenants, there is no charge for the original signage. There is a charge for subsequent changes.
Additions or corrections to your tenant signage must be submitted in writing to the management office of
the building. New signage will take approximately six to eight week to be made.
Directory Identification
The building has a directory board located in the lobby at the main entrance. For new tenants, there is no
charge for the original listing. You must simply notify the management office of the building, in writing,
of the proper listing for your firm.
There is a charge for subsequent changes. Additions or corrections to your tenant listing must be
submitted in writing to the management office of the building. New signage will take approximately six to
eight week to be made.
O. AMENITIES
Conference Room
The buildings provide a Conference Room located on the 5th floor of the 1515 building. Tenants may
reserve the conference room for seminars or meetings. With classroom-style seating, this room will seat
up to 50 people comfortably; and without tables, up to 60. A U-shape set-up is available for up to 26
people.
There is no charge for the use of the Conference Room if kept in the standard u-shape arrangement. If the
arrangement needs to be changed, there is a $25 charge. A variety of audio-visual equipment may also be
checked out. Wireless internet service is available for use in the conference center.
The Conference Room must be reserved in advance by calling the Tenant Services Representative in the
management office of the building. All reservations are handled on a first-come, first-serve basis.
If your needs change, Conference Room reservations must be cancelled at least 24 hours in advance to
prevent a usage charge.
Shuttle Bus
At the back of the Handbook is a route schedule for the Shuttle Bus. This route is
designed to give our Tenants access to the Superdome parking lot, as well as the
CBD for business meetings, luncheons and shopping. The bus departs from Freret
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Street (the street between 1555 Poydras and 1515 Poydras) every 30 minutes as follows:
Parking shuttle continuous parking lots loop:
7:30 AM -- 8:30 AM
CBD Shuttle loop:
8:35 AM
9:05 AM
9:35 AM
10:05 AM
10:35 AM
11:05 AM
11:35 AM
12:05 PM
12:35 PM
1:05 PM
1:35 PM
2:00 - 3:00 PM
(Lunch Break - bus does not operate)
3:05 PM
3:35 PM
4:05 PM
Parking shuttle continuous loop:
4:30 PM - 5:45 PM
This service is free to all 1515 and 1555 Poydras tenants. Please be aware that the first run into the
CBD is at 8:30am and the last run is at 4:05pm.
Please be aware that the shuttle driver can only stop at the locations designated on the shuttle route map.
To contact the shuttle bus please call 616-8126.
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V. TENANT SERVICES INFORMATION
A. INTRODUCTION
Jones Lang LaSalle Americas, Inc., the managing agents of the building, takes pride in
its program of "Quality Tenant Service". This program encompasses all areas of
building management and services. Our goal is to respond to our tenants' needs in an
organized, prompt, cost efficient and careful manner.
The emphasis on Quality Tenant Service extends from the Management Office to our security, cleaning,
parking, and construction crews. The employees of the building recognize that maintaining the comfort
and convenience of our tenants is crucial to providing an optimal working environment.
The building provides a wide variety of services to its tenants. Some of these services are included as part
of the lease agreement, while others may be arranged at an additional cost.
Our in-house staff is capable of completing most of these services, ensuring quality work and timely
completion. When necessary, outside contractors are used to augment our in-house staff. The
management team of the building coordinates all services.
Please read carefully the section describing the procedures for making service requests. Once your need
for a particular service is communicated to us, we will make every effort to provide the service quickly
and efficiently.
If you have any further questions after reviewing this tenant service information, please call the
management office of the building at 585-2670.
B. CLEANING
The building is cleaned Monday through Friday from 5:30 p.m. until 9:30 p.m.
The following are services that are provided for our tenants by our Night Cleaning staff:
Nightly
Floors-dust mop hard surface
Floors-mop stains and spills
Carpet-vacuum traffic areas
Carpet-spot clean (spills and stains)
Ashtrays-empty and polish
Glass partitions-spot clean
Walls, Light switches, doors- spot clean
Mirrors and all Metal-wash and polish
Telephones-clean including handset
Trashcans-empty and replace liners if soiled
Furniture, Fixtures, Shelving, Desk equipment, Cabinets, and Glass tables/desk tops-dust and polish
Coffee Rooms/Kitchens spot clean walls, light switches, and doors
Coffee Rooms/Kitchens dust and damp wipe horizontal Surfaces
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Coffee Rooms/Kitchens sweep and damp mop tile floors
Weekly
Floors-spray buff hard surface
Low reach areas-dust
Carpets-vacuum wall to wall
Glass-wash partition and entrance
Monthly
Dust all the following:
High reach areas
Venetian Blinds
Light fixtures
Ceiling vents
Dust light fixtures in Coffee Room/Kitchen
Machine scrub tile floors in Coffee Room/Kitchen
Quarterly
Upholstered furniture and drapes-brush
Doors, Casing, Ornamental work, etc.-dust
Unsecured Pads-pick up and dust
Floors-machine scrub hard surface and apply one coat wax
Baseboard and woodwork-clean all
Coffee Room/Kitchen-dust wall surface and clean baseboards
Annually
Fixtures, Ceiling Vents and Interior Windows-wash
If boxes or stacks of paper within tenant spaces are to be thrown away by the night cleaning staff,
please write trash on these items.
Please do not place items on top of or near the trashcan that should not be thrown away.
Special Services
If you have any special cleaning requirements, we will be happy to provide them at a slight additional cost
and may be scheduled Tenant Services Representative in the management office of the building. Our day
and night cleaning staffs on a regular or as-needed basis will provide these services. Some of the special
cleaning services we will provide for our tenants include the following:
Carpets
Shampoo carpet
Spot clean carpet
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Furniture
Vacuum and/or shampoo upholstered furniture
Floors
Scrub and refinish resilient tile floors
Clean and polish (wooden) parquet floors
Other
Defrost and clean refrigerators
The Tenant Services Representative in the management office of the building will be happy to discuss
your needs for these special cleaning services.
C. HEATING, VENTILATING, AND AIR CONDITIONING SERVICES
General Service
Our HVAC system is controlled by a Carrier Supervisor IV energy management system. This state
of the art system is designed to provide our tenants with superior indoor air quality as well as a
consistency in temperature.
Heating and cooling is provided Monday through Friday from 7:00 a.m. to 6:00 p.m. (Saturday 8:00
a.m. to 12:00 p.m.) whenever heat or air conditioning is deemed reasonably necessary by Jones Lang
LaSalle Americas, Inc. To insure that proper settings for heating and cooling tenant spaces are
maintained, the Tenant should not attempt to reset the thermostat. If the systems do not seem to be
functioning efficiently, you should call the management office of the building and enter a service
request. A trained building engineer will be dispatched to correct the problem.
Special Services
Heating and air conditioning are not regularly provided on weekends, holidays, or after normal business
hours. If you need heating or cooling service at these times, please contact the management office of the
building at least 48 hours in advance to schedule this service and inquire about the current charge.
Special air conditioning or ventilation may be needed for your computer facilities or personnel-intensive
staff areas. We can aid you with the design and installation of additional vents or equipment to meet
special needs. Please contact the management office of the building for details concerning the
requirements for this service.
Energy Management
As you may expect, energy costs are among the single largest expense for the building. In an effort to
reduce costs to all tenants, we developed and implemented an energy maintenance system.
Individual switches in each tenant suite control the lights. In order to reduce operating costs for all
tenants, please turn off all of the lights in your suite when you leave in the evenings. The night cleaning
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staff uses only the necessary electricity and will turn off all lights when they have finished. All
calculators, radios, computers, and coffee machines should be turned off each evening as well. All tenants
will benefit from these simple measures to conserve energy.
D. SUITE SECURITY
Tenant Precautions
While one of the building staff's primary goals is to maintain a safe working
environment, in public buildings such as the 1515 and 1555 Poydras, substantial
responsibility for security must rest with each tenant.
When you secure your suite at the end of the building day, lock all doors and then verify that they are
properly locked. We recommend locking your suite entry door after 5:00pm even if people are
working late.
Do not leave attaches or handbags in clear view. Coats should be hung in a coat closet since thieves
often rifle through pockets looking for keys or money. Do not leave wallets in jackets hanging on
chair backs and other articles of value unguarded even for a few minutes. Small articles, left in plain
view, are easy targets for thieves.
Keep all vault or safe combinations in a locked desk drawer. Remind personnel to keep copies of their
credit card numbers and contact addresses in a safe place.
Notify the building manager or courtesy guard immediately if you notice a suspicious person loitering
in or about your premises. Be suspicious of any person who enters your suite and when confronted
makes excuses that they are lost or looking for another company.
Offices are most vulnerable to thieves during lunchtime and right before closing. At these times, there
is often a lot of movement, and people are frequently away from their desks.
Occasionally examine your wastebasket contents at the end of the day to see if any equipment or other
valuables have been secreted for removal later.
Put serial number on all business equipment to aid police in locating the equipment if it is stolen.
If an employee is terminated for any reason, consider changing cylinders on the lock, resetting any
safe or vault combinations they may have been entrusted with, and canceling security access codes
through building security.
Keys kept on a key ring should never have an identifying tag. If they are lost, thieves to access your
property may easily use them.
Never leave your reception area unattended when your suite entry door is
unlocked.
All entrances and exits to your suite should be locked when you leave the
building. During the day, cash boxes and entrance areas should never be left
unattended. Valuables, such as purses and wallets, should be locked up or taken along when an employee
leaves his or her work area. Valuables should also be kept safe from public lobby areas and elevators.
Solicitors are not permitted within the building. If a solicitor enters your suite or if you notice a suspicious
person within the building, please call the management office of the building (585-2670) at once and
provide as much detailed information as possible regarding the person. Security personnel will escort the
individual off the premises. We also suggest that you require identification from repairmen who come to
work in your suite.
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Theft and Insurance
Any suspected theft, no matter how small, should be reported to the management office of the building
immediately. A security report will be filed. You will be asked to call the police, if necessary. Note that
the insurance policy for the 1515 and 1555 Poydras Building does not cover the personal belongings of
tenants. Tenants are required by the terms of their lease to provide their own insurance to cover the
personal property contained within their space.
Incident Reports
To provide an accurate record of every incident, the building security staff is required to write a report for
any accident, theft or other incident occurring on the property. We would appreciate your cooperation in
answering any questions the courtesy guard may have. This helps us investigate a pattern to problem
incidents, and aids our building security efforts.
Vendor/Contractor Access
There may be special instances where vendors or contractors need to perform work in your suite during
non-business hours. In such instances, please provide written notification to the management office of the
building, which states the name(s) of the individual(s) and the company, the date they will be coming and
the approximate time. A brief description of the work to be done should also be included. We also ask
that you request the individual/company to provide some form of identification when signing in with the
courtesy guard on duty. The company must also have a current certificate of insurance on file with the
management office of the building.
Emergency Telephone Numbers
In the case of any emergency, such as theft, fire, or other incident after normal business hours, we will
notify a designated emergency contact from your company. You should provide us with the name and
home telephone number of the designated person. This procedure allows us to alert you as soon as
possible in the case of any unforeseen circumstance.
E. RECYCLING
1515 and 1555 Poydras have an extensive white paper recycling program,
designed to be convenient and efficient.
Individual: Each person in an office setting will be issued a small blue desk
side recycling container. It is the responsibility of each participant in the recycling
program to empty the desk side container into the collection center located in the office.
Collection Center: Larger collection containers will be strategically placed near copy machines, file
rooms, libraries, etc. to insure convenience of use for all personnel. The size and number of these
containers will vary according to the number of people they service, amount of recyclable paper
produced by the office and amount of space that the office occupies.
Collection: Once a week, Legacy Project, Inc. will empty the collection center within the office.
Legacy Project representatives are available to answer questions about the recyclability of different
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paper materials and will check for contamination in the bins. If unrecyclable material is found, the
recyclers will inform the tenant of the problem so that the quality of the program remains high.
Fees: There is no charge for this service if it is scheduled through the building.
Special Occasions: If, at any time, an unusually large amount of material needs to be removed (e.g. file
purge), Legacy Project will provide additional containers with a week’s advance notice.
F. REMODELING/REDECORATING
The management team of the building will coordinate the remodeling or redecorating of your suite
through every phase of construction. During the initial phases, we will meet with you to find out
your exact requirements. Depending on the scope of the work, we will have working drawings
prepared and/or will develop written specifications of the work.
When the drawings/specifications are complete, we will obtain bids from outside contractors. A
formal proposal will then be prepared for the project and submit to the tenant. Upon tenant approval of the
proposal, the work will be coordinated and monitored by the building's Construction Manager through its
completion.
Please call the management office of the building to discuss the services you require. We will be happy to
provide you with an estimate of the cost before the work begins.
All remodeling of tenant spaces must be coordinated through the management office of the building.
Some of the most frequently requested services are:
Carpentry
- Assemble modular furniture and work stations
- Assemble shelving and file cabinets
- Repair chairs and desks
- Remove or install building-standard closets
- Remove or install wood/glass or metal/glass partitions
- Remove or install drapery brackets, rods, and mini blinds
- Remove, install or relocate doors
- Remove or install building-standard base, door casing, chair rail, picture rail, and cornice molding
- Fabricate and install suite and lunch room cabinetry
- Fabricate and install book or storage shelving
- Repair doors and windows
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Carpeting and Tile
- Repair floor tile
- Repair carpeting
- Install floor tile
- Install carpeting
Electrical
- Install communication system or computer cabling
- Install isolated ground or dedicated circuits
- Install 220-volt outlets
- Install electric door strike, night bell, or door chime
- Remove or install light switches, outlets, and dimmers
- Remove or install fluorescent light fixtures
- Install building standard light fixture lenses
- Clean and/or relamp light fixtures
Heating, Ventilating and Air Conditioning (HVAC)
- Relocate thermostats
- Rework existing HVAC system
- Install HVAC equipment required for special needs such as telephone or computer rooms
Marble and Ceramic Tile
- Repair marble or ceramic tile
- Install marble or ceramic tile
- Install marble counter or desk tops
Painting
- Wash walls and ceilings
- Touch-up paint walls and ceilings
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- Paint walls and ceilings
- Install wall covering
- Touch-up woodwork
- Finish woodwork
- Patch walls
Plumbing
- Unclog drain lines
- Repairing and replacing faucets
Miscellaneous
- Install building-standard thin-slat mini blinds
- Repair mini blinds
- Hang pictures
- Move furniture or equipment
G. ADDITIONAL SERVICES
The building also offers many special services to increase the convenience of our Building for our tenants.
Please call the management office of the building for further information regarding any of these services.
Exterminating
Occasionally, some of our tenants who have lunchrooms or food storage areas in their suite
experience problems with insect pests. The building employs an exterminator who
services the common building space. If you need an exterminator to come to your
suite, please call the Tenant Services Representative in the management office of the
building to schedule this service. Please be prepared to give us an exact location where
the insects were discovered. A fee will be charged for this service.
Fire extinguisher testing
Please remember it is your responsibility to have your fire extinguishers inspected
annually per NFPA code. If you need a licensed inspector to come to your suite, please call
the Tenant Services Representative in the management office of the building to schedule this
service. A fee will be charged for this service.
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H. TENANT SERVICE REQUEST PROCEDURES
Maintenance requests or request for service of any kind should be made throughout the management office
of the building. Engineering personnel are available for service from 8:00am to 5:30pm. Monday through
Friday and 8:00am to 12 noon on Saturday. If there is an emergency maintenance situation, on site
courtesy guard may be reached after regular business hours by calling the management office of the
building at 585-2670 and pressing zero to be transferred.
To place a maintenance request:
1. Call the management office of the building at 585-2670 between the hours of 8:00 a.m. and 5:30 p.m.
After normal business hours, calls to this number will be answered by an answering machine.
2. Be prepared to give the following information:
a) Company’s name, Suite number
b) Name of the individual requesting service
c) Nature of request or problem (temperature, cleaning, electrical, etc.) Please be as specific
as possible, as this will enable us to respond more efficiently.
3. The Tenant Service Representative will complete a tenant work order and forward to engineering for
execution. The tenant will be required to sign the work order when the service or repair is completed.
4. The appropriate building personnel will be dispatched to service your request. Response time to the
request will vary, but the request can usually be categorized in the following manner:
a) Emergency (water leak, fuse blown) - immediate response.
b) Comfort call (temperature) - next available engineer.
c) Light call (lights out) – next available engineer.
d) Cleaning request - handled that evening by the night cleaning crew.
e) Special service (hang pictures, moving furniture, etc.) - response time depending on the
availability of outside vendor. Calls are serviced in the order received.
You will be given an estimate of charges for the work, which must be approved before work can begin.
You will be invoiced for these charges when the work is completed.
All charges incurred for work orders will be billed once a month.
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VI. TENANT RESPONSIBILITIES
A. INSURANCE
All building leases include a provision requiring tenants to provide liability insurance. Lessee shall carry
liability insurance in a solvent company authorized to do business in Louisiana, against the foregoing
risks and events with limits of at least $1,000,000.00. Lessee's liability insurance shall name Lessor and
its Management Company as an additional insured. A current copy of this certificate must be kept in the
management office for the duration of the lease. The insurance policy of the 1515 and 1555 Poydras
buildings will not cover the personal belongings of tenants.
B. SIGNAGE
Signs, advertisements and/or notices shall not be painted nor affixed on or to any windows or doors or
other part of the building except of such color, size, and style and in such places as shall be first
approved in writing by Lessor. No nails, hooks or screws shall be driven or inserted in any part of the
building except with the express consent of Lessor.
Attractive well-designed signs not only inform, they entice customers into your suite. Good signage gives
your suite impact and appeal, and supports the Building's strong image. You can help maintain a
uniformly high standard by observing the following guidelines.
1. Signage cannot be affixed to the windows.
2. All signage must conform to building standards and is subject to the approval of the Lessor.
C. SUITE LIGHTING
1. All lighting elements will be provided and controlled by the Lessor.
2. No other permanent fixtures or construction will be permitted without Landlord's approval.
3. Neon, flashing, blinking or strobe lighting is not permitted.
4. All lighting is subject to the Landlord's approval.
5. All lighting, interior and exterior, must be kept in good repair at all times.
D. TRASH REMOVAL
The trash removal will be provided by the nightly cleaning service. Trash that does not fit into a
regular trash can should be marked trash and placed in an assessable area so the nightly cleaning
service will dispose of it. A rolling dumpster can be borrowed for large trash removal through
the management office of the building.
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E. NOISE / ODORS
Again, in our effort to provide our tenants with a comfortable environment, we ask that you observe the
following points:
1. All in-suite music must be kept at a volume that cannot be heard outside of your suite. This applies to
sound from any and all audio or video devices.
2. Anything that in our judgment is emitting an unnecessary or unpleasant odor is not allowed in or
around your suite.
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VII. CUSTOMER SERVICE
A. RESTROOMS
Building public restrooms are not available. Your visitors should utilize the restrooms on your floor.
B. PUBLIC TELEPHONES
Building public pay telephones are not available. However, first floor retail tenants offer public pay
phones to their patrons.
C. LOST AND FOUND
If you find any items left in the common area, please take them to the management office of the building
and provide the following information:
Where the item was found.
Time and date the item was found.
Name and phone number of the person who found the item.
Questions regarding lost items should be directed to the management office of the building at 585-2670.
D. TV/VCR
A TV and a VCR are available to check out through the management office of
the building. Please call the Tenant Services Representative for this service.
E. SMOKING
Smoking anywhere in the common areas of the 1515 and 1555 Poydras violates the City if New Orleans
No Smoking Ordinance. First violation is a $100 penalty; a second violation is $200 and a third
violation is $300. A copy of this ordinance is available for review in the management office.
The ordinance prohibits smoking in all public areas. For clarification purposes, public or
common areas include ground floor lobby areas, elevator lobbies, freight areas, restrooms,
and stairwells. As a tenant, you are responsible for developing smoking policies within
your leased premises.
Smoking outside of the building is only allowed in the designated areas as indicated on the
following map. Smoking is not allowed in front of the building.
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Smoking Area 1515
Smoking Area 1555
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VIII. LIFE SAFETY PROCEDURES
The safety and security of our tenants in 1515 and 1555 Poydras are two of our
highest management priorities. With this in mind, we have provided you with an
Occupant Emergency Procedures Handbook. Please refer to that Handbook for all
Emergency Procedures. Take a moment to review the instruction so you will react
quickly and appropriately in any emergency situation. It is your responsibility to train your
employee's on all emergency procedures for the building.
Members of the management team are available as speakers for your safety meetings. A property
specific video is available for training of new employees and refresher of existing employees. The
video and VCR may be checked out from the management office for your use.
Remember: Being prepared and staying calm are the two most helpful aids to coping effectively during
an emergency.
We, the Jones Lang LaSalle Americas, Inc.
property team members, look forward to
your tenancy. We hope that the
information contained herein will help
enhance your comfort, safety and
enjoyment of our building. We will
continue to strive to serve you better.
Occupant
Emergency
Procedures
Handbook
1515 Poydras
Prepared by JONES LANG LA SALLE AMERIC AS, INC.