The Open Organization Field Guide
User Manual:
Open the PDF directly: View PDF .
Page Count: 109 [warning: Documents this large are best viewed by clicking the View PDF Link!]
- Preface
- Foreword
- Part 1: Stories from the Trenches
- Part 2: Engagements
- Should open source leaders go native?
- When everything's a request for comments
- What organizations can learn from open culture and technologies
- Open organizations don't need to serve Kool-Aid
- Dear manager: Include me in your decisions
- 8 tips for creating cultural change in your organization
- Sometimes you have to put the moose on the table
- Part 3: New Contexts
- Appendix
- Learn More
The Open Organization
Field Guide
Practical Tips for
Igniting Passion and Performance
Also in the series
From Harvard Business Review Press
"
26
From Opensource.com
"26
"
.
Additional reading
7$. ""
$!
8
, !
Contents
0- 9
""
:
"#
)8 9
"$#%
6;7 "
8
&#'
<"
"
4 -- /
&())
7" "8 /
*
= %
"#
# = %9
"#
6>? - @%
""
68-
@3
%
.8>A! /
+##,
*' 9
&-#(
9- 8 3
.(
# " 3
*/
3!" -8 9
&"#
6 - " 8- 93
&-
- B
-#
- B%
&-
)..8*C BB
3
; 9
""
6 " 2
@>+ "$!
2
:D"
2>
> "!
-
.- E8
2ED -2>"!
-F->--GH +
$-
) "@ )
)83
-
. -
"F$IG"
$ " !
E
@ '(( (!8( (
'(( (!8( (@!"$! "
3 '(( (!8( (!
"
8
The Open Organization Field Guide
) " 1 2> )
"
#>-"!
" - -
)CJ#-)J
- -$
8) " 0
J7J- CD
2>CJKDJ
$<!
8>
) D-2>!
" 7" "
0
8 2 J-"$ -J
>"$ -
- " -!
$
9
"#
26 L
-!
"-"7.
6 + - -
"J8J
F- !
G " J
J)"$- -
J8 "!
J " !
--!
" "
8 E"
-) !
" J " J " .
M -
-D - -J
8J
!!"#$$
H $"C
- D&-
"$- LC
8)
10
The Open Organization Field Guide
-'J)- !
-) -
- E" -
8& "!
DLN
-"<! -
+ <- D!
$
J
*8+
- -
H L"? $-
D - J " - $J
- !
-
- ? #C'
!+ LJ !
J <=J J!
""-" !
=
"? -<-E
+ -F"G-
F !G" =
%&&'
-C? EJ=JE
8
" - )
JA J0* $C!
B9M
8 F!
CG !$
11
The Open Organization Field Guide
) JJ - - -
!" -!!
B9B
"!-!8
#J"$J2$#$!
" -
$N-!!
< 8 $ 6&
;
"" 2
H$L -
"- -
B 82
"--
JJ-J
J8
+ " "
- L " !
6 $
" -8-$$
-JCJ- -
- -
- $
($(
6E6 L"$E
"-
"-
<-!
-'!!!
! $ !!
12
The Open Organization Field Guide
8"!$!
D "
-$
K --8
L $ -
" !
$--
E"E$-'!
J J"
F ; " A$ 6$ )
GN - $ )$ "" O"
$ -$!
N
!< F$
$)" : @!
G "
" N-"F !
G !$
-!0-!
" JJE"
<
-
" -J"J
$
)!
" +
"
? 4 "J"
-J 4
? "'*"
13
The Open Organization Field Guide
- -
=
6 L "$ -
- " FG
- !
?
- 8 - $
JJ-F":$H!
6$G -
-"$
" . F " "" #
6$ G< -
-H D"
!-D!
$H
$- "
C$-$!
-! " !
8-"P"
$ - ! !! "!
< $E"
+
" ? !
H 26 L"$ -!
$ )
L " E!
'JL$
$C!
14
The Open Organization Field Guide
8$H LJ.-
-E E
-
-J"-$JH!
"" !
6
$ -!
L -!"!
- --
J$J
)-
- - D $
-8" C
.HH L!
-
-'J? -J
)D 8-
"D--!
E" -
D -? "D" !"
6
)1234
15
Part 1: Stories from the Trenches
)
"$#%
$26
7. -" "$
H " !
- - " 2-
!
-8
. - C
"$ QR"
"" 2*-
" )DH "$
-" "1 -
)$2" !
- >
" " -- !
-8>8
*#+,$
7
-QR
" -
!-! $
F Q R " G - "
$-$4
18
The Open Organization Field Guide
E 1E
$
-
8
- " . -
-$- #>
- !$ "
$
/*
-".-
-" !
" >-"
>- *!
>2>
-8$'K8-!
- D
!
--$$$$$
2Q)+-
$-R
"N"
$
+P$ 1- -
> $
-6= 6" ! !
! ! >
- H !
"
"
-MD"$
19
The Open Organization Field Guide
./0./.+$
0-2- -
> "D!
- "D
> "
! 2*
& ?
J 4J""D!
<$-
" -2>- !
> $-
(( 6 ""$
- ""N
> - #D!
" " " !
+")
C"":
+"
-6 $-9
)
-$$
""
1++$+$$#
2$" !$
"-
6> !
"
" C
"
- C->
20
The Open Organization Field Guide
! !
- N
$"
4 2 "-
- - - " !
" -
-
- -2
"$#%,&5)#5
*0-'H 7D"
,"
21
2#(3+
4+)
&#'
- -D
D "
-8:""$"
JD 4HJ
-!$ -
$"- + 7
"+D-D
- ; 7
F;7GD )-
- !
"
"
4
)-$-;7>"$
- " J*KJ
!!$+
;7 - 8;7-!
-" *K
)
"
$
22
The Open Organization Field Guide
#- "1
" > ?
6C;7>? -"S!
-)-
!C $ ;7
"
-
" ;7--!
$
CE "> "$ I
7.26 " !
- -
8- -
2>"$F&>"$ ,
.G"! $
" -
#-- 8
"$);7-$$
<" !
'
•
? $ -!$=
•!$>
< =
• !!
$
$=
•>$-
"MD""-=
. -":D!
-
23
The Open Organization Field Guide
86""
- "!
M - - " H
$>
$$-;7D!
C
" + -"!
> -
$" >
>
"
>$-!
" )>+
$-8$
6 -"$ !
$;7 $-"$!
>>
F>IG8-
+
"D1
CD6 M4$
? $F/!G!- JJ
"8!
M -
" +" E
? )>$-N
C
E E
".8
$-
* "C!
- 8> "
24
The Open Organization Field Guide
.&+
D .!4. F !
G 6 + < - !
C D>
" -8$ "$
$$-
" " F
G" " - $
">"#
$ -"
$ - D " "
"- ! D
$-
" !
M "6 "
-
- - ;7 - $ >
- ;7>!
)-
6"
-2-$$"
E>$
-;7-- #-
--$-
D J >"$
J
&#'#7,
25
%5$4
+#+
"
> 7.
C " >
" 88>+
- "
+.
8$- -? !
"8
>->7.'
" - ">
$" - "
:>$$ -
"<-$ !
- "BB
"-6-$
) " " - C
!- K)
H 7D
K - >
8" '6
26
The Open Organization Field Guide
" > P >
$? <
!
--P >-!
$ >
-0 "
$J J>
C J!J . >
H "<)>
" "!
-$"->
" ? )-!
"> <
-E
E
4 - $ !
!C
" '
•Authenticity is key. -
>$"
) >)>?
>"$
#" -
C- > >
+ E>" "
•Check your ego. !
" 0 $
27
The Open Organization Field Guide
H "!
- -
>
$
- - >!
""E> "
•Be transparent. 6 $
"> --$>
">E
--$>"
E> - > !
) !$
>
)$'
FG-"$ !
" "
D >
$
) >$
$"E"
"$6$-?
--"
'6>-
D-$
)'""!
" -
$F- G
H
$ - 6
$ "
28
The Open Organization Field Guide
$
-
<" !
$
)" >-"
+ -!
- - - : >
- $E- >
7.
: >""
"85
5 ( 6
9
85 5 9
5 )
#5 5 )
#
:"
29
+
+#
&())
8 -- !
$ "
-!
C
DD>$
$ "+
D8
J40- 6> 4 J
-H 97.26
D 1 !!
M 8)$!
"
. $D
" >$$$$!
2>- -
8
+++4$
:2$" " '
9 '(("(@(@(!-!!!!!
30
The Open Organization Field Guide
J6 " $ - +"
>J J>" "
- " >"
M
""=J
-.
> JM J
" D -
B "
$- $
"+ "C D!
"C$
>$>-
:D !
6C --
-"? >
$" D8
)"+ D!
- ">
>-
"
- $
-- . >!
-$
= 6 > - -
$
" "-
B '(( ( !
'(( ( !"(
31
The Open Organization Field Guide
"$F-!
1G$$
>
4 >M
" "
)--
" ) !
" " 1
$EC !
4"8
!!E)
E )- "!
"+ $
" >"
#
2$"
'
J6>- >$ !
"D!
-J
4
:!!$!
-? "+"
-4"-
$4 "!
+ " + E
- $#>
32
The Open Organization Field Guide
$$ >
)$/!!B
6 $ !
!"+E >""
" - 6""!
+
F$J6& D=JG
6 $$
$+
D - " Q R "
-$
- ! !
* 4+$$"
;0#$E$"
-
>$$-JJ-
-
--/!
!B
*$"$$ !
!"+-"!
-
)+#
)> -
2-C'
J4- !$!
J
'(( ( (!! D
33
The Open Organization Field Guide
) N!
8 - " -
- " . > C-
M-
>68
$- D
DD
D +> " $ -
" 6> "
-. )-$
>8
F"
-G # - .
>D
:.##*. E>
=
6>"$
-$"
- >
" C"$
" ""!
"$$!
2$" - E
$ .>
C!
- D
*>"- $-
34
The Open Organization Field Guide
%#+++#
'
)!8!C! !
- >2
$J-
$-M TU
" 8
J
) ' -
--!
>"
6=H $!
$-$-!
$8)!!
$C
C
6>"!
". /!!B MD" "
+ $+ !
"
$--
"+:D" "!
-8
& ()) + (5
% (
)%+(122;<=55
5
35
(#$4+$4
)
*
8
< -
<
><$E
" ! "1."
-8-
---$$
- "
J# J D
$ ""$-
+1-
"
-$ >
+$" ""
? >"
> +"
6
-- >" E
-
""
)+ D-!
8>H ->
36
The Open Organization Field Guide
$8EE>
"
N$!
6>
N $--
>-
)-
")-8
7.26!
> "$ 2>
- 8
F*&G -
"$$->-
"$ "+" <>$
2"
"$$J;
$=$EIJ
6 - - - 2>
"
>$>-
"!
- - " -
"$
-"
" $ $
)-
#"$
$ . "J"$J
>
) "-
37
The Open Organization Field Guide
$" >
FG-
)$J6>"
" $=J
) "
D-6$
F E ""
? G-!
-8
" + )
- +>
> #-
- "+-
"'J#$IJ
>
8- -"
"$-$!
"<F7- '$
-$;
" J+ $
$
> JE$IG
>" ' "
- - !+
I6 $ "JIJP
"8<
" - "$
$ "<-
.C '8$ !
C>JJ"
--
38
The Open Organization Field Guide
"C- "
. 8 $
$
) - > " "$ > $ "$
E $F GI
H - 8 "
7 "
E>"->
C-> $-
*%)
32 ( %
%# + ( > $
39
%(#+(#+$$$#'
"#
" 0 - M
- J.
" - -!
" )
J> '!
- -
-
0
- 7. 2 6 >
"$ " .!
H
-)
$ " D
C" "!
>-
&,&
:%@- "-
HK6FHK6G&"
>0? !
! - !
6 -D !
'(("(@(@(!-!!!!!
40
The Open Organization Field Guide
+!
D D
-
+ - !
> +
" '
FG" !
> *
" " "
" "C-!!
- " "
"
CJ!JD
7 C C
"-
P $!
8 $ : @ D "
6$!$"$"
- MD"-
F$G
8> -
:- -
P $ !
- !
" - D
"<-
+* $$=
41
The Open Organization Field Guide
63$
; "-#
P - -
- )-!
- -
$ !
"
- '
"
" " "
- E
>:DJ$
" - D J !
" " JD !-
""#J" !
"
)!- !
" .
"$
D FGD!
-:DC !
< "
$ - -!
>
<
-!
"-"$
. C
42
The Open Organization Field Guide
D
)
-"$
*>"" "+D:D!
> " "#" $
C/)> ""
$"C""!
6$4+
MD" " -$
"C 8
" " " "
8 )
-? )"<!
-
"
6 FD!
G< +
-J/!!B!J"!
% 6 $ <= *
" = D
!<-" C!
"
/ '(( "(C
% '(( (!8(@(( !
!!-
43
The Open Organization Field Guide
763$$$4$
- " >>
=" -=)" !
-
E ! *
"$
" "
+"-#"
" C -
"-"
86
&$ -
8>=*
" =-
DD
"" !
=$"
" >=
0"0D-
8 -
" -"
" *> -
#C " !
- -
"" "
""
- <
44
The Open Organization Field Guide
"#
#8%8 5
# *)
% 5 #5 )
)<5)
#%
45
Part 2: Engagements
+$+$('
"#
+
" " F- +$G J !
@JE--
$F!
C "+G "
- " > !!!
&-$ !
-6$
- - J -
J
JJ=# "-$
$=.
- =
"!+!9#&
C$-
$>">!
-$H $
-- $-!
$JJ
J"J M
@ '(($($(5
48
The Open Organization Field Guide
"8 J J +
" < -
$ -
""F-
G$>!
$8H2
'!" 8!
J - >
$- JH C
$- >
7D"-2>&4-
& D->$-
" $-
- !
> " -
-!-! -
-H
-$-$D
$ -& D)
-$!
"
3(:;<%
# ? -JJ
-26
7.
)"$- -
$!:6 !
7.+"FG
"- E
'(($($(H52
49
The Open Organization Field Guide
<- !!
F..-*&G;
$1" --
6$-!
("-
!
6 "
8-)"$- -
--
" NMD
+ - N !
- 2 6!
> M !A!3 -
$ $'$
$+!
) -
" "C-J$9J)!
? ""+
7."JJ
--
$$-J 8 JF
"-6 >G=6
JJ >
)H=
3 '(( (!8(@(3(!8!
$!
9 '((D(
50
The Open Organization Field Guide
$#
6 >"$D
H + !
D-
"
- -D-"!
F - - N J
JG" !
"-7.
JJF -GN
+ $-
H < "
" "!-
-$
"#6
- "7.--
D "F G)
JJ7. !
> J J F "
-- G)
"-
"" $>"D
-N
-8 !
7.
JJJ!-J+
.
)D
-J-!
8J 6 $ 2$
6;7F7.-GN
J'$
51
The Open Organization Field Guide
J#>+ -
N >
!
4+
6 >F "
J$ JG - -
- ' ) 7. C
J8JJ !
" J - "
"D 7 !
" 6
-$FG"!
- $ F$ & D
G H " E
"J J-!
E" 7.> "
$ - ' !
- - F
G ? !
2 ">-6
" (! ?
$> >C+
""+"$
$- ""
>!"- "!
- !
E""J-J
52
The Open Organization Field Guide
J "J2>&" )
-"
"K$
- -
"#"#..5
- "#
5
5 ?/:
56)#
#%) )
5 "# % $)
("+
53
2(#&=+
""
>- J?
-JJ:J0 ""7!
)$:F7):G8
J$$"J:CDB
" $-
$- - !
-"
7$ !
:"
-
)
0 " " : - F#
$CBBGH
- F J!
JG7): $
-E
7 - - :
- -
#-0K7)
"$? -
B '((-!(-!D
'((-!(-(-D
54
The Open Organization Field Guide
> $ >
- J? - J -
E-!
+ E "
< !
7):JD'
" !
J) >JJ>
JJ+ $J? -J6
- C"!
-$" :>" $
87C-
$J$ $J
J-"$ J - J $
$" JJ
J- " $ 8!
"C--
E->" ->
"
&$7):C !
8 "C!
$ +K
J-"$J1:N
- -
-D$-
DE" 8
" "-
'((-(
55
The Open Organization Field Guide
>26
$
$ !
? H "
$
6> " >
F- G
#--$$8!
8 ? -
-"$ @, +
A
" " ) %
1233
56
2)$
+$+$
%
-H "-!
&$ " 8
6
> " !
$
)
6
$
6
"
6-
- >
6 $
$
) $
"8"
-!
" 8
-- '8
4 8 8
MD"!
--!
57
The Open Organization Field Guide
K $
>+$+!)
+ !
-"M--
" -- !
"-"8
)- 8<"
"$>
#- '
•.*"7
•.%+"4HV:HV
•"26
•:")&- 7.
-#-!"
-
"- E
&$$J
" - =J
4JJ
D-"
2J
J"F 7.
- + $
G8!
"
- D!
-
'((-"(((@(@(3(!!!
(
58
The Open Organization Field Guide
6 - $ 6 :
#" $- 7.
6-8-
"#$
) - "$
"7 8<!
N $
"$
:D8"
> +" ( C
$>
>"
>"""""
$$7!
8 -
-D
$$--
J$ J-
4#$
)-D 1
- > H
8 .
D "1
8-+J!
8J) -#-D
D $D
59
The Open Organization Field Guide
-J J4$
JMJ8 >$8!
JMJN 8 >
--
2 $
J" J$
F#$-
--*?
"$G
(
$--
- N-!
" .8
--M
E)
" "
J$J? $.- "
$$
5$(
)!!-P !
$"- J J
-!
"
$- )
+$" ---"
" " - -
" D--"
$$"
60
The Open Organization Field Guide
$$4
7"$" J$J!
8 - JJ H -
" "
" +
A ") --!
>" $$
"!
-<-"
+ $!
8" +
"8
"+ -" !
"
" D
F" G'
?@"?+$
6 " !
)"
")-
JJ"+$6
8!
*?$?
#" 8-!
- &$ # 8 F 7. #" $G
HF- 7.-,G)!
- 6
61
The Open Organization Field Guide
) --"
-)
"+"
"JJ
>"P $7.
D +
"-
6>"- 8
"-
8"
"C " $
" E
8 " -E
% > #
5)55%5
) *
5
$4225
?55(
62
>)&(
A$,
+##,
" "
+ !$
" J$A!J->"
- >")
8-$- )
26 >
E>CJJ>$E" 2
+" - D "
>"C-
6+:" %!
" >$>"-!
+
-)O#7KW "
$-""$
-$$"$
0"-!>$& DK
4-H$& DK4;!
! "
-- "
- - & D K 4
63
The Open Organization Field Guide
$
" !
1 & A 4 " -
A E-E>!
>B$
*?8 >& DK4
J8J"$6$
-
$
>$" "!
>H $
"-OD& D
>-
"
-" >!
>H/$8
>!-$
$>
+$ - -!!
" $-""H
F" "
""G
-!
' -
DD $F -!
G -
H )
+
2J7-$
" "" -)$-D2
4 $
64
The Open Organization Field Guide
!# "$
J" F
>2"
! "$" 2 -
$G
>$2" & D!
--8$
& DK4 - H !
O#7KW / $
"!4% 2
"$J>"" $4
"-"J
2>6-
/
2> -+"
-:"$-!
2H$ +
. -"$"-!
#-
6" $
2 - > # 2
" $C-!
+$+!A$,
&$>& DK4
*?8BB$!
/ '(( D(-(-
% '((((3((!! !!!
!!!!! (
65
The Open Organization Field Guide
>C
- "!
? &6*?>
$'J)>:2-
" 6 =J ) '
J&-&" -J:
> --M-!
" -
F7>-
>$:2G
$
+ D!
>8
8"
!6
--=
J$"-
- 8
>" E- "
$-M
H --"!
J2D
"$J) !
8$"D
"" M !
+"$
"J
) $ "
- !
< 7>
>$ $ -
H +">? $
66
The Open Organization Field Guide
1 )D>!
-"$->$ H -
>" -
- - $ !
1-)D
K"-
)-J$A!J"!
- "
"JJ6
$+ > - $!
-
" KA!?
+##,
5%#
**@*?*A+(B
<BC*,DE?B
) & D0485 *4K5 O"
OB #
C8+%
67
B5$+#+
&-#(
>7.26 " D
"$ 5
- 8 $ $!
'
J)$!
? "
-$-!
H "D
$J
)$"8
) "$6 -
$" 8%5$
)
#"$>CC
<
)D! 'D
%$
2#+
•
•
68
The Open Organization Field Guide
•)"
•0
2#+
•F CE
8 G
•H " !
•
•&FG
•H-
%#+
•
•)$
•)$ $N$
J6 $=J
•7D -
$
•$>
•- -"$F>
G
•<
$
" >" " -
.""
!76 !
$ 8
-
J<6-
$ D TXU !
-
69
The Open Organization Field Guide
$"!
J
P $P $!
)ED-E
<
&-#(%#+(
*)5
5 % %5
#
70
C+$+$
#+)
.(
$ 8+>
-1
--86
-C - !
- D . >
$M$-6>
$M"
-J$MJ<
"JJJJ
6
&D'.
"
C$>"!
6J-J+
- $M
-"$"
0 -FJ
8JG" +
-8"JJ
'
71
The Open Organization Field Guide
@J"-
- N >--JN
6J-!
D
""" JN
C8
& "
#$8
-
> $
+-
D$)++
7:"$( -
$E !
P
$ 8 O
-- !
8) ? $'
• $ = 6>
$$- =
•6 =6 =
•6"$ =
•6 -=6 !
-=
•6 +$=:=
•6 $=
@ '(( (!
( (@(@(4$!6!)! !; -
'(($($(-
Y35 55
72
The Open Organization Field Guide
Z $ - !
$$#
#"$$
"' -"
> -!
" # EE$ $
" "I:
" >$CD
$ !
$ - 6$
-"" >-
<)$E
H $ -
$ "!
7 "E
$E "!
-->$- C!
IP >-$MN +
$M)
"3
$!$!$
P " "
P ""
3 '(( "($()5"
73
The Open Organization Field Guide
P "
'0F $
G "F "!
G 8 F -
G"F"
D"G
$
#$-
P '
•# F$G
•:"$
• F$$G
•*"
0 -!
+ )$ " $ $
-
O$$>
!
P -
"-- "7!
"M
$N > !
-"$
+4$
) - $ "
" #
1 " "M
F$G0! $)$
O8$:)))[
74
The Open Organization Field Guide
H <) 6"
OI
($)
- $ " " "
-""
"0
" $ >
8 *> - $
<+
)- "8!
*>"-
I
.(55%5 ?
= 5 %
%)56%
) %#
) *6-) C
).%
75
#+(+
4$
*/
$- 0
-"$$" "2
6 " 9- $
E F1 G!
#" -
:.:$ !
--? - '
J "-
>>" >>=J) !
<$H >
$$-J
" J =
PH < --
"'>
-: > !
-$- 8
9 '(("(@(9(!! !!1 !
!!!
76
The Open Organization Field Guide
:$>? $'JJ
-"- -"
"K
$><-!
-
(
> " !!
<>$
J-J$6-!
=6=
6>"D$-"!
' -
-"$ -
$J$=J
C - !
-J>+
->C
J
:F -G !
6>"
-"6>F-
G" "
" "#"$
- F-+
<G-
# :.:$.
-$J !
"J)""
-P "-
77
The Open Organization Field Guide
*> $
-- -
>D--
'J6><
" " - $ > $
-!
M"$C
$"=J
O " " > $
" --" FJ-!
JG$" "
)
$- ">"CE
" "
:""
$ "
" 0
"N$ "$
$$4++
O E
-$E- !
" FG
>>- $"'
•H"-
•&-D
"
•* $
•- > "
-$-C
78
The Open Organization Field Guide
•& CE>
H "!
"--
- $
"" -=
? + (5 * /*
5%%
)%
79
Part 3: New Contexts
F,4+$
)
&"#
$-8
" -"-
!! " 8
$8
F$ "-G>
? )-J8J
-E"
E -
-
6
2 6 >
>" M C+" -
$-!$$
-!
H " !$-
" !
" " $-+""!
"? -D
" D !
"-? $
" "
82
The Open Organization Field Guide
6>+ J8
J-"
CCN
8-
"$F$' G
- C!
" -
" -"
- -
C-
)" -
" -!C"$
#-7? "0B!
"$ 9% ;H
:#-!
E -
J0/JJ3
0J
)8+" !
"- -" $
JJ 8 -
*8"8
"C--$ !
- =.- 68
-!CC-!
" -! )
B '(($($(5#5-57? "50
/ '(($($(50
83
The Open Organization Field Guide
" 8
"$!-
-
" -JJ
#>$!
-8'
>($+#4
)- +C!
'" -
#+$!
? -"
8"-> ? "
"
)- >!
>-- -
"- - $ -
+> - C+
->
--!
-
B4$
*"8$
- E "
" "- + !
F $
$-" G)>-
>D!
8N + ?
"
84
The Open Organization Field Guide
4&
)-
? " 8F-
G"C-$
J$J6$--!
!"-""
- 8> C !
"
+#
# 8"$
$ " -
+$0$
"-->!
- +>
<>""
+")$!
- +-
N--->"
- "-$
+!!
$"-
"-M-- !
-8
" " -
? $ " M - -
8"C
-
85
The Open Organization Field Guide
.8 -
-
-? -
$!"!" +-
"C
+#
:8 8>
-
"$- 6
" $!
"
"$"
***
8
-P """
-
" - 8
"
&"#5#55
% %# 0
123;
86
2+$+4+
)$$
&-
." / -)*
; #/ "
""-
> " 6 $ "
F-!-IG
?
)? -0 #>
,0-0 "#F 8 !
""//"$G$'
8
--=
)>C?
->" -? )
8!
" -E+
$
/ '(((@((!!!!!!$(
/ '(((
// '(((+( (%39/39@99/%9
87
The Open Organization Field Guide
6> -8
ED6 6 6!
"6>-$ "
8 !
F " G 8
>N>"
-!" H $
$
6=
7 >
>;$ F
!
G 7 -
8 ->
" - :-- -
"&-8
) '>$-D
-? :!
$" 1D-
>F
-G
-- ""<
> -"-
-$ " -
H --!
8 -
$ Z $J6
88
The Open Organization Field Guide
=JJ6 !
=J - ?
"" -
"
5$+($#
6""
" ' : " $
-- -!
)" >"+$
<P !
C8 -
>
H $ $=
>F -
-G H -
"--"$!
+ D -
"" -"
>--!
4D
" $
<
#0 >'P "$
?
)? " -!
8-->"
- " !
$
89
The Open Organization Field Guide
&- , +(5%6
5)..8
90
5$The Open Organization
+
-#
. J;"
:8/%J"!
8 JJ
J$- J )
"0A!
6
P " " " " !
- - 0
-- "- !
!E <
)
F G)!
$ "!
)-
-$26
!
/% '(( (!8(@(9("!!-!
!!8
91
The Open Organization Field Guide
7"$2'
!
-$
$J.
"J
J
-
8)0A! !
:-!4-
" -C
!
<"
$"
)82" -!
" ) -? $ -
$-"
# -
"
$ "-- !
8
"
-$!
" -
7 " !
"C E E
$
K $
- $ " !
92
The Open Organization Field Guide
:
"
-
)
6 " !
-
6!
"
"!
-!$
? ) D
>
0- J--J
-" "-
$
>$-8
- " "-
)>
)$ $
!$"-6
$" "
-# (
55
% ? ,*,
,.
93
&-
"
$ ? ' J "$
" =J
6
'J
"$ " J - > "
8 $
8F- G
$!
H "$$ "!
H 0J# -
"$" JJ$
" >$8
J
#$"$ "
M
-? -'J"$"
" =J
>JJ $E !
-
"
" 8!
>"
94
The Open Organization Field Guide
)$ 8!
>D8D
>- $+ -
-$" !
JJ - "
- " !
$
J"J )
-
> F"
-$$
-- '
--!
$? " E J$
$JIG
6>" !
K "
-)
" E- D
$!
- $ $
-
" E" . ?
!
- $- "
$
"8H !
"
$#)$>#$
-)$" "8>!
95
The Open Organization Field Guide
!
E -
JJ JJ 6> $
D6>+ -
JJ'JJ
-J-J$-!
>-
H $ "
8>"
'$
-=) >"
) - 6 ) "!
> " -
#"$" =>
>" )'-!
><C
#D-
"
- ? ' -6 8F "
8=6
$ =
) >$H $'6
$
. !
8 - "
" $$- E
---D!
!
6-
> $ -
+ " -$
96
The Open Organization Field Guide
$ !
) "
? >8
-">" ? !
JJ "
E" !
! "- - -
#D-
97
Appendix
The Open Organization Field Guide
>>)B-
4$
. "
-8$
-!$ 8!
E E "
)>!
'
•Greater agility""-$!
N
•Faster innovation-" !
8 ? "
DN
•Increased engagement" !
"
8>
H M . -.
68<E-
D - 8 ? E "
C"-
D'
•)
•
•"
•"
•
99
The Open Organization Field Guide
)
.8$)8!
H -C
$-8
8 $ DC
-<
D48>
8 "
--H 8"E
-
)-$D-
1 -
#
8
"F"G "8!
$ $
""D N
-"F
G*D!
<"
NF)
G 6$ D
+> !
N " -
F )G8!
$$'
•7$+
"-
•0$
+ "- + (
100
The Open Organization Field Guide
JCJ? -
•0<"
•& " "
- - - !
N-" "
•0 " - -
•; " D $
+"!
"
5$+(#
.8 )
-" C
-
""
8 $D
--$F)G
-FG
!
8 $$'
•)- !
-!""
•0 -
" $ - !
-
•) 8 - (
- -"$ !
>-
101
The Open Organization Field Guide
•& -"$
-?
-"$
•& -
$
•0-
$"
•0$!
(! -
--
4$#
. 8 MD" 8!
.8
"-"$
<8N
$)-? -
F G + !
" -
8- !
8"$$'
•:"$"""
-8 "-!
-
•:"$ !
-
•&$ -"$
8!
102
The Open Organization Field Guide
•0 - " "
$
8 "
-
•0 D-
>$D
•0-$$+
-"!D$
+!C D
-
$$4
6$8 "
- 0 " + $ "
F < "G C
$<FG0!
- $ 8 <
"1
8F)G
•0"$
"
•0 " $ "
J"J->!
-$
•0
$+
•6$ ""!
-"
•6$ ""D-
8
-
103
The Open Organization Field Guide
•0-"$+$
E
+#
.8 # !
8
E"
E 8> "
- " "!
+ ?
C-8> - F
)G8 $$'
•# -!$!
"
"
•0-? $!
- " "$
•& !
" "
•0 $
J J
-"$!
- >$
G1 2
?123H
?)
) !)!=
104
Learn More
The Open Organization Field Guide
$+
Open Organization $$
. -"
D - -$
(!
(-(!
?>>)%$?$
;8 "D
, (!8
B++
6 "$ "=
*- -2
(!8( (
G>>
. + )
8:\..$
(!8( (!
!$
107
The Open Organization Field Guide
3($(
4"
6> "$ !
>-
"C-"
8#
-
$$#+#
7$. ""
$
P (!8!
* =0 "
(
9+#
" !
8 -= P " " - .
.8"F !
( (!8!"!G #
$ DE +
"(!8!"
108