Strata CTX General Description PDF Toshiba 100 670

Strata CTX 100-670 General Description Strata CTX 100-670 General Description

User Manual: PDF T E X T F I L E S

Open the PDF directly: View PDF .
Page Count: 114 [warning: Documents this large are best viewed by clicking the View PDF Link!]

726+,%$ Telecommunication Systems Division

June 2003

CTX100 and CTX670

General Description

Digital Business Telephone Systems

Publication Information

Toshiba America Information Systems, Inc., Telecommunication Systems Division,

reserves the right, without prior notice, to revise this information publication for any

reason, including, but not limited to, utilization of new advances in the state of

technical arts or to simply change the design of this document.

Further, Toshiba America Information Systems, Inc., Telecommunication Systems

Division, also reserves the right, without prior notice, to make such changes in

equipment design or components as engineering or manufacturing methods may

warrant.

© Copyright 2003

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

All rights reserved. No part of this manual, covered by the copyrights hereon, may be

reproduced in any form or by any means—graphic, electronic, or mechanical,

including recording, taping, photocopying, or information retrieval systems—without

express written permission of the publisher of this material.

Strata and SmartMedia are registered trademarks of Toshiba Corporation.

Stratagy is a registered trademark of Toshiba America Information Systems, Inc.

Trademarks, registered trademarks, and service marks are the property of their

respective owners.

CTX-GD-GNDES-VD

4010465

Version D, June 2003

Strata CTX100 and CTX670

General End User Information

The Strata CTX100 or CTX670 Digital Business Telephone System is registered in

accordance with the provisions of Part 68 of the Federal Communications

Commission’s Rules and Regulations.

FCC Requirements

Means of Connection: The Federal Communications Commission (FCC) has

established rules which permit the Strata CTX100 or CTX670 system to be connected

directly to the telephone network. Connection points are provided by the telephone

company—connections for this type of customer-provided equipment will not be

provided on coin lines. Connections to party lines are subject to state tariffs.

Incidence of Harm: If the system is malfunctioning, it may also be disrupting the

telephone network. The system should be disconnected until the problem can be

determined and repaired. If this is not done, the telephone company may temporarily

disconnect service. If possible, they will notify you in advance, but, if advance notice is

not practical, you will be notified as soon as possible. You will be informed of your

right to file a complaint with the FCC.

Service or Repair: For service or repair, contact your local Toshiba telecommunications

distributor. To obtain the nearest Toshiba telecommunications distributor in your area,

log onto www.toshiba.com/taistsd/locator.htm or call (800) 222-5805 and ask for a

Toshiba Telecom Dealer.

Telephone Network Compatibility: The telephone company may make changes in its

facilities, equipment, operations, and procedures. If such changes affect the

compatibility or use of the Strata CTX100 or CTX670 system, the telephone company

will notify you in advance to give you an opportunity to maintain uninterrupted

service.

Notification of Telephone Company: Before connecting a Strata CTX100 or CTX670

system to the telephone network, the telephone company may request the following:

1. Your telephone number.

2. FCC registration number:

•Strata CTX100 or CTX670 may be configured as a Key, Hybrid or PBX

telephone system. The appropriate configuration for your system is dependent

upon your operation of the system.

•If the operation of your system is only manual selection of outgoing lines, it may

be registered as a Key telephone system.

•If your operation requires automatic selection of outgoing lines, such as dial

access, Least Cost Routing, Pooled Line Buttons, etc., the system must be

registered as a Hybrid telephone system. In addition to the above, certain

features (tie Lines, Off-premises Stations, etc.) may also require Hybrid

telephone system registration in some areas.

•If you are unsure of your type of operation and/or the appropriate FCC

registration number, contact your local Toshiba telecommunications distributor

for assistance.

CTX100 Registration Numbers

PBX: CJ6MUL-35931-PF-E, fully-protected PBXs

Hybrid: CJ6MUL-35930-MF-E, fully-protected multifunction systems

Key: CJ6MUL-35929-KF-E, fully-protected telephone key systems

•CTX670 Registration Numbers

PBX: CJ6MUL-35934-PF-E, fully-protected PBXs

Hybrid: CJ6MUL-35933-MF-E, fully-protected multifunction systems

Key: CJ6MUL-35932-KF-E, fully-protected telephone key systems

•Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is

useful to determine the quantity of devices which you may connect to your

telephone line and still have all of those devices ring when your number is

called. In most areas, but not all, the sum of the RENs of all devices connected to

one line should not exceed five (5.0B). To be certain of the number of devices

you may connect to your line, as determined by the REN, you should contact

your local telephone company to ascertain the maximum REN for your calling

area.

3. Network connection information USOC jack required: RJ11/14C,

RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document). Items

2, 3 and 4 are also indicated on the equipment label.

4. Authorized Network Parts: 02LS2/GS2, 02RV2-T/O, OL13C/B, T11/12/31/32M,

04DU9-BN/DN/1SN, 02IS5, 04DU9-BN/DN/1SN1ZN

Radio Frequency Interference

Warning: This equipment generates, uses, and can radiate radio frequency energy and if

not installed and used in accordance with the manufacturer’s instruction manual, may

cause interference to radio communications. It has been tested and found to comply

with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC

Rules, which are designed to provide reasonable protection against such interference

when operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case, the user, at his/her own

expense, will be required to take whatever measures may be required to correct the

interference.

This system is listed with Underwriters Laboratory.

UL Requirement: If wiring from any telephone exits the building or is

subject to lightning or other electrical surges, then secondary protection

is required. Secondary protection is also required on DID, OPS, and Tie

lines. (Additional information is provided in this manual.)

Important Notice — Music-On-Hold

In accordance with U.S. Copyright Law, a license may be required from

the American Society of Composers, Authors and Publishers, or other similar

organization, if radio or TV broadcasts are transmitted through the music-on-hold

feature of this telecommunication system. Toshiba America Information Systems, Inc.,

hereby disclaims any liability arising out of the failure to obtain such a license.

CP01, Issue 8, Part I Section 14.1

Notice: The Industry Canada label identifies certified equipment. This certification

means that the equipment meets certain telecommunications network protective,

operational and safety requirements as prescribed in the appropriate Terminal

Equipment Technical Requirements document(s). The Department does not guarantee

the Equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be

connected to the facilities of the local telecommunications company. The equipment

must also be installed using an acceptable method of connection. The customer should

be aware that compliance with the above conditions may not prevent degradation of

service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by

the supplier. Any repairs or alterations made by the user to this equipment, or

equipment malfunctions, may give the telecommunications company cause to request

the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of

the power utility, telephone lines and internal metallic water pipe system, if present, are

connected together. This precaution may be particularly important in rural areas.

CAUTION! Users should not attempt to make such connections themselves, but

should contact the appropriate electric inspection authority, or

electrician, as appropriate.

CP01, Issue 8, Part I Section 14.2

Notice: The Ringer Equivalence Number (REN) assigned to each terminal device

provides an indication of the maximum number of terminals allowed to be connected to

a telephone interface. The terminal on an interface may consist of any combination of

devices subject only to the requirement that the sum of the Ringer Equivalence

Numbers of all the Devices does not exceed 5.

UL

®

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”)

Telecommunication Systems Division License Agreement

IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY

SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE

A

VAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE

SUPPLIER. IF YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT INSTALL, COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION

FROM WHICH YOU OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES. EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS, THIS SOFTWARE IS LICENSED FOR

DISTRIBUTION ONLY TO END-USERS PURSUANT TO THIS LICENSE AGREEMENT.

1. License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TAIS grants to you a personal, non-transferable and non-exclusive right to use the copy of the Software

provided under this License Agreement. You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location. Modifying, translating, renting, copying,

distributing, transferring or assigning all or part of the Software, or any rights granted hereunder, to any other persons and removing any proprietary notices, labels or marks from the Software is strictly

prohibited; You agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief, without notice, against You or any other person in possession of the Software.

You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the Software to TAIS, upon demand. Furthermore, you hereby agree not

to create derivative works based on the Software. TAIS reserves the right to terminate this license and to immediately repossess the software in the event that You or any other person violates this License

A

greement.

2. Intellectual Property. You acknowledge that no title to the intellectual property in the Software is transferred to you. You further acknowledge that title and full ownership rights to the Software will remain

the exclusive property of TAIS and/or its suppliers, and you will not acquire any rights to the Software, except the license expressly set forth above. You will not remove or change any proprietary notices

contained in or on the Software. The Software is protected under US patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the

software in violation of the License Agreement constitutes copyright infringement. You are hereby on notice that any transfer, use, or copying of the Software in violation of this License Agreement constitutes

a willful infringement of copyright.

3. No Reverse Engineering. You agree that you will not attempt, and if you employ employees or engage contractors, you will use your best efforts to prevent your employees and contractors from

attempting to reverse compile, reverse engineer, modify, translate or disassemble the Software in whole or in part. Any failure to comply with the above or any other terms and conditions contained herein will

result in the automatic termination of this license and the reversion of the rights granted hereunder back to TAIS.

4. Limited Warranty. THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAIS AND ITS SUPPLIERS

DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OF THIRD

PARTY RIGHTS, THE WARRANTY OF YEAR 2000 COMPLIANCE, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS

TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET

YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. HOWEVER, TAIS WARRANTS THAT ANY MEDIA ON WHICH THE

SOFTWARE IS FURNISHED IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY TO YOU.

5. Limitation Of Liability. TAIS’ ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE AT TAIS’ OPTION REPLACEMENT OF THE MEDIA OR

REFUND OF THE PRICE PAID. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,

SPECIAL, INCIDENTAL OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION/DATA, OR ANY

OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TAIS OR ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM BY A THIRD PARTY.

6. State/Jurisdiction Laws. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR

THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU

SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION.

7. Export Laws. This License Agreement involves products and/or technical data that may be controlled under the United States Export Administration Regulations and may be subject to the approval of the

United States Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the United States Export Administration Regulations, or any other applicable law, regulation or

order, is prohibited.

8. Governing Law. This License Agreement will be governed by the laws of the State of California, United States of America, excluding its conflict of law provisions.

9. United States Government Restricted Rights. The Software is provided with Restricted Rights. Use, duplication, or disclosure by the United States Government, its agencies and/or instrumentalities is

subject to restrictions as set forth in subparagraph (c)(1)(ii) of The Rights in Technical Data and Computer Software Clause at DFARS 252.227-7013 (October 1988) or subparagraphs (c)(1) and (2) of the

Commercial Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable.

10. Severability. If any provision of this License Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way be

affected or impaired.

11. No Waiver. No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no

w

aiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU

FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR

A

GREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

9740 Irvine Boulevard

Irvine, California 92618-1697

United States of America

TSD 081601 5932

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

Limited Warranty

Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment (except for fuses,

lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new

condition, be free from defects in material and workmanship for twenty-four (24) months after delivery. This

warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if the

equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c) if the

equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired by

someone other than TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is defaced or missing, or

(f) if the equipment is installed or used in combination or in assembly with products not supplied by TAIS and which

are not compatible or are of inferior quality, design, or performance.

The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with

respect to the equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or missing

parts as are causing the malfunction with new or refurbished parts (at their option). If TAIS or one of its authorized

dealers does not replace or repair such parts, the retail customer’s sole remedy will be a refund of the price charged by

TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAIS through one of its

authorized dealers within the warranty period and no later than thirty (30) days after such malfunction, whichever

first occurs.

Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, special,

indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circumstances will

any such person be entitled to any sum greater than the purchase price paid for the item of equipment that is

malfunctioning.

To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the attention

of one of TAIS’ authorized dealers within the twenty-four (24) month period and no later than thirty (30) days after

such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized TAIS

dealer within the prescribed time results in the customer being not entitled to warranty service.

THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS,

INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL

OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE

EXCLUDED.

No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such

modification or extension is effective unless it is in writing and signed by the vice president and general manager,

Telecommunication Systems Division.

Strata CTX General Description 06/03 i

Contents

Introduction

Organization .........................................................................................................................................vii

Conventions .........................................................................................................................................viii

Related Documents/Media ....................................................................................................................ix

Installation and Programming ........................................................................................................ix

User Guides ....................................................................................................................................ix

Quick Reference Guide ..................................................................................................................ix

CD-ROMs .......................................................................................................................................ix

Chapter 1 – Strata CTX100 Overview

CTX100 Processor ................................................................................................................................. 2

CPU/Memory ................................................................................................................................... 2

Large Scale Integrated (LSI) Circuits .............................................................................................. 2

Memory Protection Battery ............................................................................................................. 2

Relay Control Interface ................................................................................................................... 2

External Page Interface .................................................................................................................... 2

Music-on-hold/Background Music Interface ...................................................................................2

SmartMedia Memory ...................................................................................................................... 3

CTX100 Processor Optional Subassemblies ...................................................................................3

CTX100 Cabinet Slots ........................................................................................................................... 3

Base Cabinet .................................................................................................................................... 3

Expansion Cabinets ......................................................................................................................... 3

CTX100 License Control .......................................................................................................................4

Licensed Software Options ..............................................................................................................4

Chapter 2 – Strata CTX670 Overview

CTX670 Processor PCBs .......................................................................................................................6

CPU/Memory ................................................................................................................................... 6

Large-scale Integrated (LSI) circuits ............................................................................................... 6

Memory Protection Battery ............................................................................................................. 6

Music-on-hold/Background Music Interface ...................................................................................6

SmartMedia Memory .......................................................................................................................6

Network Interface ............................................................................................................................ 7

Maintenance Modem .......................................................................................................................7

CTX670 Processor PCB Subassemblies .......................................................................................... 7

CTX670 License Control .......................................................................................................................7

Licensed Software Options ..............................................................................................................8

CTX670 Cabinet Slots ........................................................................................................................... 8

Base Cabinet .................................................................................................................................... 8

Expansion Cabinets ......................................................................................................................... 9

CTX670 Remote Expansion Cabinet .....................................................................................................9

Contents

Chapter 3 – Capacities

ii Strata CTX General Description 06/03

Chapter 3 – Capacities

System Capacities ................................................................................................................................ 11

CTX100 Maximum Capacity Configuration Examples ....................................................................... 16

Chapter 4 – Universal Slot PCBs

Station, Line and Option PCBs ............................................................................................................19

Functional Block Diagrams .................................................................................................................. 23

Chapter 5 – Telephones and Peripherals

DKT3000-series and IP Telephones .................................................................................................... 28

Liquid Crystal Display (LCD) Models ..........................................................................................30

Speakerphones ............................................................................................................................... 30

IP Telephone ........................................................................................................................................ 31

DKT3001 .............................................................................................................................................. 31

Tilt Stands ...................................................................................................................................... 32

Telephone Upgrade Options ................................................................................................................ 33

Digital Add-on Modules (DADM3120, DADM3020) .................................................................. 33

Direct Station Selection (DSS) Console ........................................................................................33

Integrated PC Interface (BPCI) ..................................................................................................... 34

Headset/Ringer Interface (BHEU) ................................................................................................. 34

Speaker Off-hook Call Announce (BVSU) ...................................................................................34

Cordless Digital Telephones ................................................................................................................ 35

DKT2204-CT ................................................................................................................................. 36

DKT2304-CT ................................................................................................................................. 36

CTX Attendant Console ....................................................................................................................... 37

Peripherals ............................................................................................................................................ 39

MCK Office Extender and PBX Gateway ..................................................................................... 39

Door Phone (MDFB) .....................................................................................................................39

Door Phone/Lock Control Unit (DDCB) .......................................................................................40

External Speaker (HESB) .............................................................................................................. 40

Toshiba Stratagy and Stratagy DK Voice Processing ................................................................... 40

Cabling and Connectors ....................................................................................................................... 40

Chapter 6 – Features

Account Codes ..................................................................................................................................... 41

Add-on Module (DADM) .................................................................................................................... 41

Advisory Messages ..............................................................................................................................41

Alternate Answer Point ........................................................................................................................ 41

Automatic Busy Redial ........................................................................................................................ 42

Automatic Call Distribution (ACD) Server ......................................................................................... 42

Basic ACD Features ...................................................................................................................... 42

Enhanced ACD Features ............................................................................................................... 43

Automatic Callback (ACB) .................................................................................................................. 43

Automatic Line Selection .....................................................................................................................43

Automatic Release ............................................................................................................................... 44

Automatic Release from Hold ....................................................................................................... 44

Automatic Release of Incoming Calls ...........................................................................................44

Station Automatic Release ............................................................................................................. 44

Contents

Chapter 6 – Features

Strata CTX General Description 06/03 iii

Background Music (BGM) .................................................................................................................. 44

Call Completion ................................................................................................................................... 44

Call Forward .........................................................................................................................................45

Station Call Forward ...................................................................................................................... 45

System Call Forward .....................................................................................................................45

Call Forward Conditions ............................................................................................................... 46

Call Forward Destination ............................................................................................................... 46

Call Forward – Call Types ............................................................................................................. 46

Call Forward Remote .....................................................................................................................46

Call History .......................................................................................................................................... 46

Call Park ............................................................................................................................................... 47

Call Park Orbits ............................................................................................................................. 47

Park and Page ................................................................................................................................ 47

Call Pickup ........................................................................................................................................... 47

Call Waiting .........................................................................................................................................47

Caller Identification ............................................................................................................................. 48

ISDN Calling ID Name and Number ............................................................................................48

Camp on Busy ...................................................................................................................................... 48

Automatic Camp On ...................................................................................................................... 48

Off-hook Camp On ........................................................................................................................ 49

Cancel Button ....................................................................................................................................... 49

Centrex/PBX Compatible .....................................................................................................................49

Centrex Ringing Repeat ....................................................................................................................... 49

Classes of Service (COS) .....................................................................................................................50

Computer Telephony Integration (CTI) ............................................................................................... 50

Digital Telephone Integrated PC Interface .................................................................................... 50

Conference Calls .................................................................................................................................. 50

Conference On-Hold ...................................................................................................................... 50

Join Button ..................................................................................................................................... 50

Releasing from Tandem CO Line Connections ............................................................................. 51

Voice Mail Conference .................................................................................................................. 51

Continuous DTMF Tone ...................................................................................................................... 51

Credit Card Calling ..............................................................................................................................51

CTX WinAdmin ................................................................................................................................... 51

Data Privacy .........................................................................................................................................51

Day/Night Mode – Auto Schedule ....................................................................................................... 52

Delayed Ringing ................................................................................................................................... 52

Destination (Toll) Restriction .............................................................................................................. 53

Through Dialing ............................................................................................................................ 53

Direct Inward Dialing (DID) ................................................................................................................ 53

Dialed Number Identification Service (DNIS) ....................................................................................53

Digital Pad ............................................................................................................................................ 54

Direct Inward System Access (DISA) ................................................................................................. 54

Directory Numbers ............................................................................................................................... 55

Primary [DN] Buttons ................................................................................................................... 55

Phantom [DN] Buttons .................................................................................................................. 55

Pilot [DN] ...................................................................................................................................... 55

Distinctive LED Indicator .................................................................................................................... 56

Distinctive Ringing ..............................................................................................................................56

Do Not Disturb (DND) ......................................................................................................................... 56

Contents

Chapter 6 – Features

iv Strata CTX General Description 06/03

Direct Station Selection (DSS) Buttons ............................................................................................... 56

[DSS] Button Status Display ......................................................................................................... 57

DTMF Receivers .................................................................................................................................. 57

DTMF Back Tone .......................................................................................................................... 57

DTMF and Dial Pulse CO Line Compatibility .............................................................................. 57

DTMF Signal Time ....................................................................................................................... 57

Emergency Call .................................................................................................................................... 57

Feature Prompting with Soft Keys ....................................................................................................... 58

Enhanced E911 ..................................................................................................................................... 58

External Amplified Speaker ................................................................................................................. 58

Flash Button .........................................................................................................................................59

Flexible Line Ringing .......................................................................................................................... 59

Flexible Numbering ............................................................................................................................. 59

Handsfree Answerback ........................................................................................................................ 59

Headset ................................................................................................................................................. 59

Hearing Aid Compatible ...................................................................................................................... 59

High Call Volume Buttons ................................................................................................................... 59

Hold ...................................................................................................................................................... 60

Automatic Hold ............................................................................................................................. 60

Analog Hold .................................................................................................................................. 60

Call Hold ........................................................................................................................................ 60

Consultation Hold .......................................................................................................................... 60

Exclusive Hold ..............................................................................................................................60

Hold Recall .................................................................................................................................... 60

Hot Dialing ........................................................................................................................................... 60

Hotline Service ..................................................................................................................................... 60

IP Telephony ........................................................................................................................................ 61

Data Network Assessment for Voice Traffic ................................................................................61

Overview ....................................................................................................................................... 61

IP Telephone .................................................................................................................................. 61

CTX IP Protocol ............................................................................................................................ 61

IP Telephone Features ................................................................................................................... 62

IP Add-on Module ......................................................................................................................... 63

IP Interface Unit ............................................................................................................................ 63

IPT Anywhere ................................................................................................................................ 64

Quality of Service (QoS) ............................................................................................................... 65

Power Over LAN ........................................................................................................................... 66

Toshiba IP Soft Phone ................................................................................................................... 67

Private Networking Over Internet Protocol ......................................................................................... 69

Integrated Services Digital Network (ISDN) ....................................................................................... 70

Least Cost Routing (LCR) ................................................................................................................... 70

Line Buttons .........................................................................................................................................70

CO Line Buttons ............................................................................................................................ 70

Pooled CO Line Button ................................................................................................................. 71

Group CO Line Button .................................................................................................................. 71

Live System Programming ................................................................................................................... 71

Lost Call Treatment ..............................................................................................................................71

Message Waiting .................................................................................................................................. 71

LED Indication ..............................................................................................................................71

Stutter Dial Tone ........................................................................................................................... 71

Contents

Chapter 6 – Features

Strata CTX General Description 06/03 v

Microphone (External Unit) ................................................................................................................. 72

Music-on-hold ...................................................................................................................................... 72

Multiple Call/Delayed Ringing ............................................................................................................72

Off-Hook Call Announce (OCA) ......................................................................................................... 72

Off-Premise Stations ............................................................................................................................ 73

Override ................................................................................................................................................ 73

Call Forward Override ................................................................................................................... 73

Class Of Service Override ............................................................................................................. 73

Do Not Disturb (DND) Override ...................................................................................................73

Executive Override ........................................................................................................................ 73

Privacy Override ............................................................................................................................ 74

Paging ................................................................................................................................................... 74

Telephone Group Paging ............................................................................................................... 74

External Speaker Page Zones ........................................................................................................ 74

Emergency Page ............................................................................................................................ 74

Night Ringing Over Selected Page Zones .....................................................................................74

Power Failure Protection ...................................................................................................................... 75

Power Failure Transfer .................................................................................................................. 75

Reserve Power Battery Backup ..................................................................................................... 75

Privacy ..................................................................................................................................................75

Repeat Last Number Dialed ................................................................................................................. 75

Ringing ................................................................................................................................................. 76

Ring Over Busy ............................................................................................................................. 76

Ringing Cadence ............................................................................................................................ 76

Delayed Ringing ............................................................................................................................ 76

Distinctive Ringing ........................................................................................................................ 76

Speed Dial ............................................................................................................................................ 76

One Touch Buttons ........................................................................................................................ 77

Station Hunting .................................................................................................................................... 77

Serial Hunting ................................................................................................................................ 77

Circular Hunting ............................................................................................................................ 77

Distributed Hunting ....................................................................................................................... 77

Camp on to Hunt Groups ............................................................................................................... 78

Station Message Detail Recording (SMDR) ........................................................................................78

Strata Net Multi-system Networking ...................................................................................................78

Coordinated Numbering Plan ........................................................................................................ 78

QSIG Basic Call Control ............................................................................................................... 79

Alternate Routing .......................................................................................................................... 79

Centralized Attendant .................................................................................................................... 79

Telephone DSS Buttons ................................................................................................................. 79

Centralized Voice Mail .................................................................................................................. 79

Network SMDR ............................................................................................................................. 79

System Fault Finding and Diagnostics ................................................................................................. 80

Alarm Indication of System Faults ................................................................................................ 80

SmartMedia Card ........................................................................................................................... 80

Fault Detection and Error Logs ..................................................................................................... 80

Event and System Administration Logs ........................................................................................80

Automatic Fault Recovery ............................................................................................................. 80

System Trace ................................................................................................................................. 80

Manual Test ................................................................................................................................... 80

Contents

Appendix – Specifications

vi Strata CTX General Description 06/03

Backup/Restore ..............................................................................................................................81

Maintenance and Administration ...................................................................................................81

Software Upgrade .......................................................................................................................... 81

Transfer ................................................................................................................................................ 81

Transfer with Camp On ................................................................................................................. 81

Transfer Immediate ........................................................................................................................ 81

Transfer Privacy ............................................................................................................................ 81

Transfer (Screened) ....................................................................................................................... 81

Transfer (Unscreened) ................................................................................................................... 82

Transfer to Voice Mail .................................................................................................................. 82

Music or Ringing Option ............................................................................................................... 82

User Programming Mode .....................................................................................................................82

Voice or Tone Signaling ...................................................................................................................... 83

Voice Mail Integration ......................................................................................................................... 83

DTMF Integration .......................................................................................................................... 83

Simplified Message Desk Interface (SMDI) .................................................................................83

Toshiba Proprietary Integration ..................................................................................................... 84

Direct Transfer to Voice Mailbox ................................................................................................. 84

Volume Control .................................................................................................................................... 84

Appendix – Specifications

Environmental Characteristics ............................................................................................................. 85

CTX100 Power Considerations ............................................................................................................86

CTX670 Power Considerations ............................................................................................................86

Reserve Power ...................................................................................................................................... 87

Hardware Compatibility ....................................................................................................................... 88

Public Network Requirements ............................................................................................................. 90

Station Loop Lengths ........................................................................................................................... 91

Standard Telephone Ringer Specifications ..........................................................................................92

3000-series Telephone Option PCBs ...................................................................................................92

Station Dimensions ..............................................................................................................................93

System Tones ....................................................................................................................................... 94

IPT Voice Quality Considerations ....................................................................................................... 96

Index.......................................................................................................................................................... 97

Strata CTX General Description 06/03 vii

Introduction

This General Description provides an overview of the Strata CTX100 and CTX670 digital

business telephone systems, associated hardware and features.

Organization

This document is divided into the following major topics:

•Chapter 1 – Strata CTX100 Overview describes the system, its basic capacities and system

expansion.

•Chapter 2 – Strata CTX670 Overview describes the system, its basic capacities, system

expansion, and remote maintenance.

•Chapter 3 – Capacities includes Strata CTX100 and CTX670 capacities for stations and

peripherals, Central Office (CO) lines, station buttons and system features.

•Chapter 4 – Universal Slot PCBs provides information about Printed Circuit Boards (PCBs)

that can be installed in the universal slots of the Strata CTX systems.

•Chapter 5 – Telephones and Peripherals describes the most recent Toshiba-proprietary

stations and peripherals, customer-supplied peripherals, as well as cabling and connectors.

•Chapter 6 – Features describes the features which are available system-wide, as well as

stations features.

•Appendix – Specifications includes detailed information on environmental characteristics,

power considerations, hardware compatibility, network requirements, and station

specifications.

Introduction

Conventions

viii Strata CTX General Description 06/03

Conventions

Conventions Description

Note

Elaborates specific items or references other information. Within

some tables, general notes apply to the entire table and numbered

notes apply to specific items.

Important! Calls attention to important instructions or information.

Courier Shows a computer keyboard entry or screen display.

“Type” Indicates entry of a string of text.

“Press” Indicates entry of a single key. For example: Type prog then

press Enter.

Plus (+)

Shows a multiple PC keyboard or phone button entry. Entries

without spaces between them show a simultaneous entry.

Example: Esc+Enter. Entries with spaces between them show a

sequential entry. Example: # + 5.

Tilde (~) Means “through.” Example: 350 ~ 640 Hz frequency range.

➤Denotes the step in a one-step procedure.

➤Denotes a procedure.

Start > Settings > Printers Denotes a progression of buttons and/or menu options on the

screen you should select.

See Figure 10 Grey words within the printed text denote cross-references. In the

electronic version of this document (Library CD-ROM or FYI

Internet download), cross-references appear in blue hypertext.

Introduction

Related Documents/Media

Strata CTX General Description 06/03 ix

Related Documents/Media

Installation and Programming

• Strata CTX Installation & Maintenance Manual

• Strata CTX Programming Manual

User Guides

• Strata CTX DKT/IPT Telephone

• Strata CTX DKT3001/2001 Digital Single Line Telephone

• Strata CTX Standard Telephone

• Strata CTX DKT2204-CT/DKT2304-CT Cordless Telephones

Quick Reference Guide

• Strata CTX DKT/IPT Telephone

CD-ROMs

• Strata CTX WinAdmin Application Software and CTX/DK/Partner Products Documentation

Library

• Strata CTX Quote

• Strata CTX Call Center Solutions Application Software and CTX Documentation Library

(includes Strata CTX ACD software and documentation, Net Server software and

documentation, and Voice Assistant software and documentation)

• OAISYS (includes software and documentation for OAISYS Chat, Call Router, and

Net Phone)

For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata CTX

documentation and enables you to view, print and download current publications.

Introduction

Related Documents/Media

xStrata CTX General Description 06/03

Strata CTX General Description 06/03 1

Strata CTX100 Overview 1

The Strata CTX100 is a compact system that

provides large system features (see

Figure 1). It is designed for wall mounting and

occupies very little space.

The CTX100 basic processor can be configured

with a one or two cabinet system. A single

(Base) cabinet system supports a combination

of up to 64 Central Office (CO) lines and

stations, while a two (Base and Expansion)

cabinet system can support up to 112 CO lines

and stations.

System line and station capacity is expanded by

adding CO line and station Printed Circuit

Boards (PCBs) into its universal slot

architecture.

The CTX100 easily connects to outside public

and private telephone lines. All of the

telephones (stations) tied to the system can

have direct access to each other, as well as to

the public and private network.

Each CTX100 system has a Base Cabinet with one optional Expansion Cabinet. All lines, stations,

and options are tied together through the cabinets. The overall weight and dimensions of the

CTX100 cabinets are shown in Table 1.

Table 1 CTX100 Cabinet Specifications

Cabinet Weight1

1. Weight includes the processor PCB in the Base Cabinet and four universal PCBs in each cabinet.

Height Width Depth

Base Cabinet (CHSUB112) 19.4 lbs. 14.6 in. 11.9 in. 10.2 in.

Base + Expansion Cabinet

(CHSUE112) 34.6 lbs. 14.6 in. 19.9 in. 10.2 in.

5976

Base Expansion

Figure 1 CTX100 Base/Expansion

Cabinets

Strata CTX100 Overview

CTX100 Processor

2Strata CTX General Description 06/03

CTX100 Processor

The system operates with one processor circuit board (ACTU2) that installs in a dedicated slot of

the Base Cabinet. The ACTU2 processor has built-in receivers and other interfaces than the earlier

ACTU1 model. The ACTU2 processor incorporates the following hardware features:

CPU/Memory

The CTX100 uses a high-speed, 32-bit, RISC processor, Dynamic Random Access Memory

(DRAM) working memory, Static Random Access Memory (SRAM) with lithium battery for

memory back-up, and flash program memory.

Large Scale Integrated (LSI) Circuits

The processor has LSI circuits that support the following:

• The ACTU2 provides a built-in 10/100 Base-T Ethernet LAN interface. The Ethernet LAN

Interface provides one 10baseT Ethernet circuit with an RJ45 connector for CTI Open

Architecture applications, CTX Attendant Console, ACD Server, Toshiba Proprietary Voice

Mail integration and system administration connection (including local and remote CTX

WinAdmin).

• 16 DTMF receiver hardware circuits are built into the ACTU2. Five or more DTMF receivers

requires appropriate licenses. See “CTX100 License Control” on page 4.

• 16 Busy Tone (BT) detector circuits for Auto Busy Redial (ABR) are built into the ACTU2.

• 64 built-in conference circuits (see Table 7 on page 14 for more information).

• Built-in, adjustable, digital volume PAD technology enables audio volume to be adjusted in

eight steps to compensate for conference and/or CO line network losses.

Memory Protection Battery

If commercial AC power is lost or if a system is moved or stored without power, the processor has

an on-board battery that protects data and the customer’s programmed configuration from memory

loss. This information will be maintained in a powerless system for at least six years.

Relay Control Interface

An on-board terminal strip provides an interface to a normally open relay contact which can be

programmed to control a Night Bell, door lock or to mute BGM during an external page.

External Page Interface

A 600 ohm RCA jack is built into the processor to interface with a Toshiba External Amplified

Speaker (HESB) or a customer-supplied page amplifier and speaker(s) for external paging, night

ring over external page, and external BGM applications.

Music-on-hold/Background Music Interface

A 600-ohm RCA jack and volume controls are built into the processor to interface with Music-on-

hold and/or Background Music (BGM) sources (one of the jacks is for future use). With the

CTX100, you can have up to 15 MOH/BGM source interfaces by adding:

• Up to two BIOU PCBs, each provides three MOH/BGM input sources

• An RSTU PCB that provides up to eight MOH/BGM input sources

Strata CTX100 Overview

CTX100 Cabinet Slots

Strata CTX General Description 06/03 3

SmartMedia Memory

The processor has an on-board SmartMediaTM memory card slot. A SmartMedia flash memory

card can be inserted into the slot to backup and restore customer program data. It also makes it

easy to upload operating system data for software upgrades and is used for maintenance functions

(see “System Fault Finding and Diagnostics” on page 80 for more details).

CTX100 Processor Optional Subassemblies

Optional subassemblies can be attached to the ACTU processor to provide additional features. The

subassemblies are:

•AMDS (Modem) – Provides a 33.6Kbps/V.34 modem for point-to-point local or remote

connection to the CTX WinAdmin administration PC.

•BSIS (Serial Port Interface) – Provides up to two RS-232 interface ports for SMDR interface

to Call Accounting devices, SMDI or Toshiba Proprietary interface to Voice Mail devices, and

two future applications.

CTX100 Cabinet Slots

Base Cabinet

The Base Cabinet has one dedicated slot used for the system processor PCB and four universal

slots (S101~S104), that can accommodate station, line or option PCBs. It also houses a power

supply that is packaged with the cabinet.

Expansion Cabinets

One expansion cabinet provides four universal PCB slots (S105~S108) that can accommodate

station, line or option PCBs. It also houses a power supply that is packaged with the cabinet.

Figure 2 Base and Expansion Cabinet Interior

CUS

49L7

E88891

TIM

TOSHBIA

DIGITAL BUSINESS TELEPHONE SYSTEM

MODEL

CHSUB112A

V 1A. NO R

10062

Strata CTX100

INPUT

: 120Vac 60Hz 1.8A

TOSHIBA CORPORATION

MADE IN MALAYSIA

ZCP

DC

AC

DC POWER

TOSHBIA

DIGITAL BUSINESS TELEPHONE SYSTEM

MODEL

CHSUB112A

V 1A. NO R

10039

Strata CTX100

INPUT

: 120Vac 60Hz 1.8A

TOSHIBA CORPORATION

MADE IN MALAYSIA

ZCP

AMAUE1A

TOSHIBA

S101 S102 S103 S104 S105 S106 S107 S108

DC

AC

DC POWER

6576

Strata CTX100 Overview

CTX100 License Control

4Strata CTX General Description 06/03

CTX100 License Control

The system size and feature capability is controlled using a software License Key Code. This key

code is obtained from Toshiba Internet FYI during the ordering process and is installed onto the

system processor via Strata CTX WinAdmin. Processor license codes activate system hardware

capacities in the following increments.

• The first 32 line/station ports do not require a license. Each additional set of four line/station

ports requires one LIC100-4 PORTS license (maximum of 112 ports).

• The ACTU2 processor provides 16 DTMF built-in receiver hardware circuits and 16 ABR

circuits. The first four DTMF circuits and all ABR circuits do not require a license. Each

additional set of four DTMF receiver circuits requires one LIC100-4 DTMF license (maximum

of 16 DTMF circuits).

Note DTMF tone receiver circuits are required for standard telephones, Voice Mail DTMF

integration, Tie, DID and DNIS line service.

• The optional RS-232 serial port interface (BSIS) provides two circuits to interface with SMDI

or Toshiba Proprietary Voice Mail integration, Call Accounting SMDR, and two for future

applications. The first circuit does not require a license, but circuits two through four each

require one LIC100-SER PORT license.

Licensed Software Options

Some software options are activated with license codes. The following software options require a

license:

• Each CTX system (node) in a Strata Net QSIG Network (ISDN or IP) requires one LIC100-

QSIG NET license. A maximum of four serial network nodes are allowed in any one serial

chain in the network topology.

• The built-in LAN interface for all CTI Open Architecture applications. Each individual CTI

Open Architecture application requires one LIC100-CSTA AP license (maximum nine).

Strata CTX General Description 06/03 5

Strata CTX670 Overview 2

The Strata CTX670 system provides sophisticated

telecommunication features in a modular system

designed for growth. Its universal slot architecture

enables you to select the combination of Central Office

(CO) lines, stations, and peripheral options that best suit

your needs.

The CTX670 basic processor can be configured for

smaller systems as a one or two cabinet system with a

capacity of up to 192 CO lines and stations combined. It

can expand to support up to seven cabinets with a

capacity of up to 672 CO lines and stations combined

(see Figure 3).

System line and station capacity is expanded by adding

processor expansion Printed Circuit Boards (PCBs),

cabinets and line/station PCBs.

The CTX670 easily connects to outside public and

private telephone lines. All of the telephones (stations)

tied to the system can have direct access to each other as

well as to the public and private network.

The Base Cabinet and optional Expansion Cabinets are

the building blocks of the system. Each system has a

Base Cabinet, and can have from one to six Expansion

Cabinets. All lines, stations, and options are tied together

through the cabinets.

The overall weight and dimensions of the CTX670

cabinets are shown in Table 2.

Table 2 CTX670 Cabinet Specifications

Cabinet Weight Height Width Depth

Base Cabinet (CHSUB672) 31 lbs. 11.625 in. 26.5 in. 10.3 in.

Expansion Cabinet (CHSUE672) 29 lbs. 9.75 in. 26.5 in. 10.3 in.

5398

Figure 3 CTX 670 Base/

Expansion Cabinets

Strata CTX670 Overview

CTX670 Processor PCBs

6Strata CTX General Description 06/03

CTX670 Processor PCBs

The system operates with one set of processor PCBs (BECU/BBCU) that install in dedicated slots

of the Base Cabinet. The BECU/BBCU processor incorporates the following on-board hardware

features:

CPU/Memory

The CTX670 uses a high-speed, 32-bit, Reduced Instruction Set Computing (RISC) processor,

Dynamic Random Access Memory (DRAM) working memory, Static Random Access Memory

(SRAM) with lithium battery for back-up memory, and flash program memory.

Large-scale Integrated (LSI) circuits

The processor has LSI circuits that support the following:

• 16 built-in DTMF receivers; 32 available using the BEXS. For five or more DTMF receivers,

appropriate licenses are required. See “CTX670 License Control” on page 7.

• 16 built-in Busy Tone (BT) detectors for Auto Busy Redial (ABR); 32 available using the

BEXS

• 64 built-in conference circuits; up to 96 conference circuits are available using the BEXS. (See

Table 7 on page 14 for more information).

• Built-in, adjustable, digital volume PAD technology enables audio volume to be adjusted in

eight steps to compensate for conference and/or CO line network losses.

Memory Protection Battery

If commercial AC power is lost or if a system is moved or stored without power, the processor has

an internal battery that protects data and the customer’s programmed configuration from memory

loss. This information will be maintained in a powerless system for at least six years.

Music-on-hold/Background Music Interface

An RCA jack and volume control are built into the processor to interface with a Music-on-hold

and/or Background Music source. With the CTX670, you can have up to 15 MOH/BGM sources

by adding:

• Up to two BIOU PCBs, each provides three MOH/BGM input sources

• An RSTU PCB that provides up to eight MOH/BGM input sources

SmartMedia Memory

The processor has an on-board SmartMedia card slot. A SmartMedia flash memory card can be

inserted to backup and restore customer program data. It also makes it easy to upload operating

system data for software upgrades and is used for maintenance functions (see “System Fault

Finding and Diagnostics” on page 80 for more details).

Strata CTX670 Overview

CTX670 License Control

Strata CTX General Description 06/03 7

Network Interface

The processor has an on-board Ethernet 10Base-T Ethernet circuit for connection to Open

Architecture Computer Telephony Interface (CTI) applications. This provides extensive call

control and telephone support for CTI applications. The Ethernet Network Interface Card (NIC)

port also enables connection to the following:

• CTX Attendant Console

• ACD server

• Local and Remote CTX WinAdmin PC

• Soft Key Control of Voice Mail features

Maintenance Modem

A built-in maintenance modem (33.6Kbps/V.34) on the processor can provide point-to-point local

or remote connection to the CTX WinAdmin administration software.

CTX670 Processor PCB Subassemblies

Subassemblies can be added to the processor PCBs to enable system expansion and provide

additional features. The subassemblies are:

• BEXS and BBMS expansion PCBs mount onto the processor PCBs to provide increased port

capacity, from Basic (192 ports) to Expanded (672 ports). The BEXS provides switching

capacity, and the BBMS provides memory capacity. For Basic and Expanded capacities of

stations, lines and features, see Tables 3~7. To expand the system, both subassemblies must be

installed.

• BSIS interface PCB which attaches to the BECU to provide up to four RS-232 interface ports

for SMDR Call Accounting and SMDI or Toshiba Proprietary Voice Mail interface.

See Table 3 on page 11 for the number of cabinets and universal PCB slots for the Basic and

Expanded systems.

CTX670 License Control

The system size and feature capability is controlled using a software License Key Code. This key

code is obtained from the Toshiba Internet FYI site during the ordering process and is installed

onto the system processor via Strata CTX WinAdmin. Processor license codes activate system

hardware capacities in the following increments.

• The first 64 line/station ports do not require a license. Each additional set of four line/station

ports requires one LIC670-4 PORTS license (maximum of 672 ports).

• The on-board DTMF receiver circuit provides up to 32 DTMF receiver hardware circuits. The

first four DTMF circuits do not require a license. Each additional set of four DTMF receiver

circuits requires one LIC670-4 DTMF license (max. total of 32 DTMF circuits).

Note DTMF tone receiver circuits are required for standard telephones, Voice Mail DTMF

integration, Tie, DID and DNIS line service.

• The optional RS-232 serial port interface (BSIS) provides two circuits to interface with Voice

Mail, SMDI or Toshiba Proprietary Voice Mail integration, Call Accounting SMDR, and two

for future applications. The first circuit does not require a license, but circuits two through four

each require one LIC670-SER PORT license.

Strata CTX670 Overview

CTX670 Cabinet Slots

8Strata CTX General Description 06/03

Licensed Software Options

Some software options are activated with license codes. The following software options require a

license:

• Each CTX system (node) in a Strata Net QSIG Network (ISDN or IP) requires one LIC670-

QSIG NET license. A maximum of four serial network nodes are allowed in any one serial

chain in the network topology.

• Each individual CTI Open Architecture application requires one LIC670-CSTA AP license

(maximum nine).

CTX670 Cabinet Slots

Base Cabinet

The Base Cabinet has two dedicated slots used for the system processor PCBs and eight universal

slots, labeled “S101~S108,” that can accommodate station, CO line or option PCBs (see Figure 4).

It also houses a power supply.

Figure 4 Base Cabinet Interior

POW

+5V

-5V

P.F.

RESET

EXP

BASE

AC IN

BATT

DC OUT

-24V1

-24V2

-24V3

-24V4

+

-

POWER

ON

OFF

FG

5002

B101 B102 S101 S102 S103 S104 S105 S106 S107 S108

5466

B101 B102 S101 S102 S103

S104 S105 S106 S107 S108

Strata CTX670 Overview

CTX670 Remote Expansion Cabinet

Strata CTX General Description 06/03 9

Expansion Cabinets

One to six Expansion Cabinets can be added to increase the system station and CO line capacity.

Each expansion cabinet provides 10 slots (S_01~S_10). Figure 5 shows an Expansion Cabinet.

Refer to the following section for cabinet slot and station/line capacities. Tables 4 and 5 show the

number of stations and CO lines allowed when additional cabinets and PCBs are used.

CTX670 Remote Expansion Cabinet

A CTX670 Expansion Cabinet can be located up to three kilometers (1.86 miles) from its Base

Cabinet. Remote Expansion Cabinets are enabled by the RRCU PCB. One RRCU connects to up

to two ribbon-type Data Cables and applies the inter-cabinet signal to a multi-mode fiber-optic

pair. One fiber pair can support one or two Expansion Cabinets in one remote location using one

RRCU in the Base Cabinet and another in the Remote Expansion Cabinet.

The CTX670 Base Cabinet supports up to six Remote Expansion Cabinets (at least one RRCU

PCB is required for each remote location).

Remote Cabinets support the BIOU for external Page Zones, Night Bell, etc., and all CO line and

trunk interface PCBs. Network clock synchronization can only be derived from digital trunks

installed in the Base Cabinet (Master) location.

A Remote Cabinet can support all PCBs that can be installed in a local Expansion Cabinet,

including digital trunk cards. However, the system cannot derive network clock synchronization

from a digital trunk installed in a Remote Cabinet. This requires a digital trunk installed in the

Base Cabinet or in a local Expansion Cabinet connected to the Base by a standard ribbon cable.

For each Remote Cabinet location, local trunks may be required for correct 911 service.

S_01 S_02 S_03 S_04 S_05 S_06 S_07 S_08 S_09 S_10

5003

CABINET NO.

2

S_01 S_02 S_03 S_04 S_05

S_06 S_07 S_08 S_09 S_10

34567

POW

+5V

-5V

P.F.

RESET

EXP

BASE

AC IN

AC IN

DC OUT

-27V1

-27V2

-27V3

-27V4

+

-

POWER

ON

OFF

FG

5002

POW

+5V

-5V

P.F.

RESET

EXP

BASE

AC IN

BATT

DC OUT

-27V1

-27V2

-27V3

-27V4

+

-

POWER

ON

OFF

FG

5002

Figure 5 Expansion Cabinet Interior

Strata CTX670 Overview

CTX670 Remote Expansion Cabinet

10 Strata CTX General Description 06/03

Strata CTX General Description 06/03 11

Capacities 3

This chapter contains Strata CTX100 and CTX670 capacities for stations and peripherals, CO

lines, station buttons and system features. All tables apply to both systems unless otherwise noted.

System Capacities

Important! The maximum capacities listed for the CTX100 in Tables 3~7 are based on an

expanded CTX100 (Base + Expansion Cabinet).

Table 3 Cabinet and Slot Capacities

Cabinets/Slots/Ports CTX100 CTX670

Basic Processor

BBCU + BECU

CTX670

Expanded Processor

BBCU + BECU

+ BEXS + BBMS

Cabinets 1 or 2 1 to 2 1 to 7

Universal slots 4 or 8 8 or 18 8 to 68

Maximum capacity of ports

(lines + stations) 112 192 672

Table 4 Station/Peripherals System Capacities

Stations CTX100

Base & Expansion

CTX670

Basic Processor

BBCU + BECU

CTX670

Expanded Processor

BBCU + BECU +

BEXS + BBMS

Add-on modules (DADM3120,

DADM3020) per Base Cabinet130 DKTs with 1 ADM

23 DKTs with 2 ADMs 55 DKTs with 1 ADM

43 DKTs with 2 ADMs 55 DKTs with 1 ADM

43 DKTs with 2 ADMs

Add-on modules (DADM3020) per

Expansion Cabinet131 DKTs with 1 ADM

24 DKTs with 2 ADMs 57 DKTs with 1 ADM

45 DKTs with 2 ADMs 57 DKTs with 1 ADM

45 DKTs with 2 ADMs

CTX Attendant consoles 224

DKT3000- and 2000-series DKTs172/system

(40 Base Cabinet)

(40/Expan. Cab.)

152/system

(72 Base Cabinet)

(80/Expan. Cab.)

552/system

(72 Base Cabinet)

(80/Expan. Cab.)

IPT telephones 64 per cabinet

72 per system

128 Base

96 Expansion

160 System

128 Base

96 Expansion

560 System

IPT telephones with DADM3120226 per cabinet

26 per system 58 per cabinet

58 per system 200 per cabinet

200 per system

Capacities

System Capacities

12 Strata CTX General Description 06/03

DKT2204-CT or DKT2304-CT Cordless

Telephone172 152 552

Door locks 4510

Door phone control boxes (DDCB) 238

Door phones 6924

DSS consoles (DDSS) 3516

ISDN BRI station circuits TE-1 and TA

(2B+D per circuit) 12 28 96

Off-premise stations 64 144 544

BPCI used for TAPI only: per cabinet135 66 66

Total Stations (Digital/Analog/ISDN BRI B

channel combined) 72 160 560

Standard stations 64 144 544

Calls existing at the same time 56 96 366

1. Limit is based on cabinet Power Factor (PF).

2. Based on the maximum allowed flexible buttons.

Table 5 Line Capacities and Universal PCB Slots

Lines CTX100

Base & Expansion

CTX670

Basic

Processor

BBCU + BECU

CTX670

Expanded

Processor

BBCU + BECU +

BEXS + BBMS

CO lines – loop start

(analog - 8 lines/slot) 64 96 264

CO lines – ground start

(analog - 4 lines/slot) 32 72 264

DID lines (analog - 4 lines/slot) 32 72 264

Tie lines (analog - 4 lines/slot) 32 72 264

VoIP lines (4 lines/slot)1

1. Capacity is limited by FCC, Part 15, ElectroMagnetic Compatibility (EMC) restrictions.

82020

T1 lines (DS-1)2

2. T1 lines can be loop start, ground start, Tie or DID (maximum 24 lines per unit, any type or combination).

64 96 264

ISDN BRI B channel lines3

3. BRI lines provide CO line services, including Caller ID, DID and Direct Inward Lines (DIL).

64 96 256

ISDN PRI B channel lines4

4. PRI lines provide CO line services, including QSIG Networking, Calling Party Number/Name, DID, Tie, POTS, FX and DIT.

48 96 264

IP QSIG Channels5

5. QSIG over IP channels provides Strata Net functionality.

48 96 264

Total lines (Analog, T1, ISDN BRI and PRI

B channels combined) 64 96 264

Channel Groups 32 48 128

Number of groups w/ GCO Line buttons 32 50 128

Table 4 Station/Peripherals System Capacities (continued)

Stations CTX100

Base & Expansion

CTX670

Basic Processor

BBCU + BECU

CTX670

Expanded Processor

BBCU + BECU +

BEXS + BBMS

Capacities

System Capacities

Strata CTX General Description 06/03 13

Table 6 Station Buttons

Station Buttons per System CTX100 Base &

Expansion

CTX670

Basic Processor

BBCU + BECU

CTX670 Expanded

Processor

BBCU + BECU

+ BEXS + BBMS

Call Forward, Personal CF Buttons 72 160 560

CO Line Buttons 64 96 264

Group CO Line Buttons 64 96 264

Pooled CO Line Buttons 32 50 128

CO Group and Pooled Line Buttons 64 96 264

Station Loop Buttons 81550

Door Unlock Buttons 4816

Flexible Telephone Buttons 1600 3500 12000

Line Buttons in use at the same time 1440 3200 3200

Message Waiting Registration (DNs with MW) 130 230 800

Multiple Appearances of DNs on Telephones 2000 4000 12000

Night Transfer Buttons 24 8

One Touch Buttons 800 1750 6000

Primary Directory Numbers [PDNs] per system 72 160 560

Phantom Directory Numbers [PhDNs] per system 288 640 2240

[PhDNs] with Message Waiting Indication LED 18 38 128

ISDN DNs 96

(8 DNs/station) 224

(8 DNs/station) 768

(8 DNs/station)

Capacities

System Capacities

14 Strata CTX General Description 06/03

Table 7 System Feature Capacities

Features CTX100 Base &

Expansion

CTX670

Basic Processor

BBCU + BECU

CTX670 Expanded

Processor

BBCU + BECU

+ BEXS + BBMS

Pilot DNs 100 200 256

Advisory LCD Messages (Set on a Telephone) 1 1 1

Advisory LCD Messages Lists (per System) 10 10 10

Attendant Groups 1 1 1

Call Accounting SMDR Interface11 1 1

Call Forward, System CF Patterns 410 32

Call Park Orbits (General) 14 32 64

Call Park Orbits (Individual) 56 96 336

Caller ID/ANI/CNIS Numbers stored (Call History

records)

Up to 100/station Up to 100/station Up to 100/station

Up to 660/system Up to 1000/system Up to 2000/system

CO Line Groups - Incoming Line Groups (ILG) 32 50 128

CO Line Groups - Outgoing Line Groups (OLG) 32 50 128

Outgoing Line Groups (OLG) Members per system

(Trunks + ISDN Line Service Index) 96 144 392

Conference Circuits 64 64 96

Conferencing (three-parties simultaneously)220 21 21

Conferencing (eight-parties simultaneously)28 8 12

Conference Party types (up to 8 total lines +

stations) 6 lines max.

8 stations max. 6 lines max.

8 stations max. 6 lines max.

8 stations max.

Two-CO Line Conferencing – simultaneously2

(Two party only, no telephone or VM port) 32 48 132

Conference/Line Volume Adjustment (PAD) Groups 610 32

DID Numbers for Calling Number ID/system 225 500 1000

DNIS/DID Network Routing Numbers 200 400 1000

DNIS/DID Numbers 450 1000 2000

DTMF Receivers316 16 32

E911 Groups 8 8 8

Emergency Call Groups 8 8 8

Hunt Groups (Serial/Circular/Distributed combined) 90 200 640

Hunt Group Size (DNs per group) 72 160 560

Hunt Group Stations (per system) 360 800 2800

ISDN DNs 96 224 768

ISDN Line Service Indexes 32 48 128

Multiple Call Ring Group 16 32 64

Night Bell Control Relay41 1 1

Night Transfer Control Relay41 1 1

Off-hook Call Announce Handsets (simultaneous) 20 21 31

Off-hook Call Announce to Telephone Speakers 572 112 352

Page Mute External BGM Control Relay41 1 1

Capacities

System Capacities

Strata CTX General Description 06/03 15

Page Zone Relays48 8 8

Page Groups (Phones with or without External

Zones) 4 8 16

Paging – (Group Page – simultaneous stations

paged) 72 120 120

Pickup Groups 510 32

Ring Tones (External Call Ring Tones for DKTs) 4 4 4

Ring Tones (Internal Call Ring Tones for DKTs) 1 1 1

Speed Dial - Station SD numbers per system61080 2400 5600

Speed Dial - System SD numbers per system 800 800 800

Stratagy DK Voice Mail Systems per system 1 1 1

Tenants 1 1 1

Destination Restriction Level (DRL) Classes 16 16 16

Verified Account Codes 135 300 1000

Voice Mail SMDI Interface11 1 1

1. SMDI and SMDR require BSIS serial port interface.

2. Conference circuits are used dynamically, so the maximum number of simultaneous conferences is affected by the number of

conference members in each conference. The total number of members in simultaneous conferences cannot exceed the total

number of conference circuits. Each conference can have up to eight members.

3. DTMF receivers are required for standard touch tone telephones, voice mail integration, Tie, DID and DISA lines.

4. An option BIOU is required for up to four zone page relays and four control relays on the CTX100 and CTX670. One control

relay is provided on board the CTX100 processor.

5. Speaker OCA capacity is determined by 2B channel slot availability and power supply. Requires BVSU option in telephone.

Speaker OCA is not available on IPT1020-SD telephones.

6. Up to 100 Station SD numbers, allocated in increments of 10, can be programmed per station.

Table 7 System Feature Capacities (continued)

Features CTX100 Base &

Expansion

CTX670

Basic Processor

BBCU + BECU

CTX670 Expanded

Processor

BBCU + BECU

+ BEXS + BBMS

Capacities

CTX100 Maximum Capacity Configuration Examples

16 Strata CTX General Description 06/03

CTX100 Maximum Capacity Configuration

Examples

Table 8 CTX100 Base Cabinet with Digital Telephones and Loop Start Line With or Without Caller ID

Table 9 CTX100 Base and Expansion Cabinet with Analog Loop Start Lines

Table 10 CTX100 Base Only: Digital Telephones and T1 and/or PRI lines

4 Universal Slots

40 Stations (Max.)

24 CO lines (Max.)

44 Stations + Analog loop start lines combined (Max.)

Stations Analog loop start lines

40 4 (none can have Caller ID)

32 8 (all can have Caller ID)

32 16 (none can have Caller ID)

16 16 (8 can have Caller ID)

241

1. Using ADKU.

8 (none can have Caller ID)

8 Universal Slots

72 Stations (Max.)

56 CO lines (Max.)

92 Stations + Analog Loop Start Lines combined (Max.)

Stations Analog loop start lines

72 20 (none can have Caller ID)

72 16 (8 can have Caller ID)

64 32 (none can have Caller ID)

64 24 (8 can have Caller ID)

64 16 (all can have Caller ID)

48 40 (none can have Caller ID)

48 32 (8 can have Caller ID)

48 24 (16 can have Caller ID)

32 48 (none can have Caller ID)

32 40 (8 can have Caller ID)

32 32(16 can have Caller ID)

32 24 (24 can have Caller ID)

16 32 (24 can have Caller ID)

4 Universal Slots

40 Stations (Max.)

48 lines (Max.)

64 Stations + T1 and/or PRI lines combined (Max.)

Stations T1 and/or PRI lines

40 24/23

32 40/40

16 48/46

Capacities

CTX100 Maximum Capacity Configuration Examples

Strata CTX General Description 06/03 17

Table 11 CTX100 Base and Expansion Digital Telephones and with T1 and/or PRI lines

Table 12 CTX100 Base Cabinet Only with Analog Tie, DID and /or Ground Start Lines

Table 13 CTX100 Base and Expansion Cabinet with Analog Tie, DID and/or Ground Start Lines

8 Universal Slots

72 Stations (Max.)

64 lines (Max.)

112 Stations + T1 and/or PRI lines

combined (Max.)

Stations T1 and/or PRI lines1

1. PRI lines are limited to 48B channels.

72 40/40

64 48/48

56 56/48

48 64/48

4 Universal Slots

40 Stations (Max.)

16 CO lines (Max.)

40 Stations + Analog Tie, DID, Ground Start Lines

combined (Max.)

Stations Analog Tie, DID, and/or Ground Start Lines

40 4 line (Ground Start only)

32 8 lines (4 Tie/DID max.).

24 8 line any type

16 12 line any type

016 line any type

8 Universal Slots

72 Stations (Max.)

32 CO lines (Max.)

80 Stations + Analog Tie, DID and/or Ground Start Lines

combined (Max.)

Stations Analog Tie, DID, and/or Ground Start Lines

72 12 lines (4 Tie/DID max.)

64 16 lines (8 Tie/DID max.)

56 16 lines (12 Tie/DID max.)

48 16 lines any type

48 20 lines (16 Tie/DID max.)

32 24 lines any type

16 28 lines any type

Capacities

CTX100 Maximum Capacity Configuration Examples

18 Strata CTX General Description 06/03

Strata CTX General Description 06/03 19

Universal Slot PCBs 4

Universal Printed Circuit Boards (PCBs) installed in the Strata CTX100 or CTX670 cabinets

provide interfaces for stations, lines, and peripherals. Each PCB measures 7.5 x 5.5 inches (190 x

140 mm) and mounts in the slot with a 44-pin backplane connector. PCB external connections to

station equipment are made to the Main Distribution Frame (MDF) using industry-standard

connectors.

Station, Line and Option PCBs

The PCBs are categorized as station, CO line or option PCBs (see Tables 14~16). Feature

subassemblies that plug onto a universal slot PCB, such as the Standard Telephone Interface

Subassembly (RSTS), are listed below the associated PCB. For further details, refer to the Strata

CTX I&M Manual.

Table 14 Station PCBs

Digital Telephone Interface Unit (ADKU) (CTX100 only)

Provides eight circuits for 3000 and/or 2000-series

digital telephones. Interface Options: Provides the same interface options

as the BDKU (see below), but does not support BDKS.

Compatible only with CTX100.

Standard Telephone Interface Unit (ASTU) (CTX100 only)

Provides two standard telephone circuits. Maximum

number of ringers per circuit is three Interface Options:

Standard telephones (no message waiting)

Other single-line devices

Alternate BGM source

Fax machines

Voice mail devices

Digital Telephone Interface Unit (BDKU)

Provides eight circuits for 3000 and/or 2000-series

digital telephones (BDKU) + eight more with BDKS

(optional).

Interface Options: Digital telephones (with or without

BHEU, BPCI, BVSU, DADMs, or digital cordless

telephone). Supports BDKS.

Stand-alone digital cordless telephone

DDSS console

BATI

DDCB

Supports large LCD (DKT3014) features.

Digital Telephone Interface Subassembly (BDKS) Interface Options: Same as BDKU. Not compatible

with ADKU or PDKU.

Provides eight additional circuits for 3000 and/or 2000-

series digital telephones. Attaches to BDKU. One per

BDKU. Do not use BDKS for Speaker OCA

telephones, except in slot 103 of the CTX100.

Universal Slot PCBs

Station, Line and Option PCBs

20 Strata CTX General Description 06/03

Digital Telephone Interface Unit (PDKU2)

Provides eight digital telephone circuits. (2000-series

phones only. Do not use the PDKU for 3000-series

digital telephones. With 3000-series DKTs, the LCD

display is only 16 characters wide and the

button will not work.

Interface Options: Digital telephones (with or without

BHEU or HHEU, DVSU, DADMs, or digital cordless

telephone)

Stand-alone digital cordless telephone

DDSS console

DDCB

Does not support DKT3014-SDL features.

Internet Protocol Telephone (IPT) Interface Unit (BIPU-M1A, BIPU-M2A)

Provides 16 IPT telephone circuits

One 100Base-TX RJ45 port

Built-in Digital Signal Processor (DSP) (BIPS1A-16)

One RS-232 maintenance port

Network Address Translation (NAT) compatible for

remote IP telephones (BIPU-M2A)

Enhanced version of MEGACO+ for Voice over IP

MEGACO+ mobility for Mobility Communications

System (MCS) Roaming (BIPU-M2A)

Interface Options: LAN, Virtual Private Network (VPN)

Internet, VPN WAN, Intranet.

Digital/Standard Telephone Interface Unit (RDSU)

Without RSTS, provides:

Two standard telephone/

Four digital telephone circuits (2000-series phones

only).

With RSTS, provides:

Four standard telephone/

Four digital telephone circuits (2000-series phones

only).

Interface Options:

Digital – same as PDKU.

Standard – same as RSTU (standard Message Waiting

not available)

Standard Telephone Interface Unit (RSTU3)

Provides eight standard telephone circuits. Stutter dial

tone is provided for Message Waiting audible

indication.

Interface Options:

Standard telephones

Voice mail ports

Off-premises stations

Other similar devices

Alternate BGM source

Auto Attendant digital announcer

Message Waiting lamp

Fax machines

ACD announcer

Standard Telephone Subassembly (RSTS)

Attaches to RDSU. Provides two additional standard

telephone circuits. One maximum per RDSU.

Interface Options: Same as RSTU, except no Message

Waiting lamp.

-48 Volt Supply Internal Option (R48S)

Attaches to RSTU and RDSU

48VDC circuit for up to eight standard telephone

circuits.

Interface Options: Optionally interfaces to the RSTU

and RDSU to extend loop length of standard telephones

from 600 ohms to 1200 ohms. Required for OPS

operation.

Stratagy DK

Provides two, four, six, or eight VM ports.

All of the above Stratagy DK systems use eight station

ports of Strata CTX capacity.

Table 14 Station PCBs (continued)

Universal Slot PCBs

Station, Line and Option PCBs

Strata CTX General Description 06/03 21

Table 15 CO Line PCBs

Strata Net Over VoIP Interface Unit (BIPU-Q1A)

Provides 16 IP QSIG channels

One 100Base-TX RJ45 port

One RS-232 maintenance port

QSIG over IP standard protocol (ECMA-336)

Voice coding G.711/G.729A

Built-in Digital Signal Processor (DSP) (BIPS1A-16)

NAT compatible

Interface Options: LAN, Virtual Private Network (VPN)

Internet, VPN WAN, Intranet.

Internet Protocol (IP) Interface Unit (BVPU)

Provides four VoIP Circuits as E&M Tie lines

One 10Base-T port

One RS-232 maintenance port

H.323 standard for Voice over Internet Protocol (VoIP)

Interface Options: LAN, Internet, WAN.

Caller ID Interface Unit (RCIU2)

Provides four Caller ID circuits.

With RCIS: eight circuits.

Interface Options:

Provides Caller ID LCD display for analog loop or ground

start lines with Caller ID. Requires: RCOU, RCOS,

RGLU2, RGLU3 or PCOU. Not compatible with T1.

Caller ID Interface Subassembly (RCIS)

Attaches to the RCIU2.

Same as RCIU2.

Direct Inward Dialing Interface Unit (RDDU)

Provides four DID circuits. Interface Options:

DID analog lines.

Enhanced 911 CAMA Trunk Interface Unit (RMCU/RCMS)

E911 CAMA circuits. Provides up to four CAMA trunk

circuits. The RMCU/RCMS eliminates the need for

connection of adjunct terminal adapter equipment to

E911 CAMA trunks.

Requires one or two RCMS PCBs for two or four

CAMA lines respectively.

E911 analog CAMA trunks.

CAMA Trunk Subassembly (RCMS)

RCMS attaches to RMCU. Provides two E911 CAMA

circuits.

Up to two RCMSs per RMCU for four CAMA lines max.

(One RCMS comes packaged with the RMCU.)

Same as RMCU.

Ground/Loop Start Interface CO Line Interface Unit (RGLU2, RGLU3)

Provides four ground or loop start line circuits. Each

can be individually set for ground or loop start

operation.

Interface Options:

Analog loop or ground start analog lines.

ISDN S/T-type Basic Rate Interface Unit (RBSU)

Two ISDN BRI S/T point circuits (NT or TE). Each

circuit is 2B+1D. (Host for the RBSS.) Interface Options: Network and/or station side.

Basic Rate Interface Subassembly (RBSS)

Attaches to RBSU. One RBSS subassembly per

RBSU.

Two ISDN BRI, S point circuits (2B+D each).

Interface Options: Station side only.

Universal Slot PCBs

Station, Line and Option PCBs

22 Strata CTX General Description 06/03

ISDN U-type Basic Rate Interface Unit (RBUU)

Provides two ISDN BRI, U point circuits (2B+D each).

Host for the RBUS. Interface Options: Network and/or station side. Network

side requires a dealer-supplied NT1 interface.

Basic Rate Interface Subassembly (RBUS)

Attaches to RBUU. One RBUS subassembly per

RBUU.

Two ISDN BRI, U point circuits (2B+D each)

subassembly for the RBUU.

Interface Options: Network and/or station side.

ISDN Primary Rate Interface Unit (RPTU)

Provides (1~8B + D), (1~16B + D), or (1~23B + D)

channels (lines), depends on system programming.

RPTU2 is required for QSIG Networking.

Interface Options:

ISDN PRI

POTS

FX

Tie (senderized)

Tie (cut through)

OUTWATS (intra-LATA)

OUTWATS (inter-LATA)

InWATS

QSIG

Loop Start CO Line Interface Unit (RCOU)

Provides four CO analog loop start line circuits.

With RCOS, provides eight CO analog loop start line

circuits.

Interface Options:

CO analog loop start lines

Loop Start CO Line Interface Subassembly (RCOS)

Provides four additional Loop Start CO lines. One

RCOS subassembly per RCOU.

Same as RCOU.

T1/DS-1 Interface Unit (RDTU)

Provides T1 (DS1) Interface: 1~8, 1~16, or 1~24

channels (lines), depends on system programming. Interface Options:

T1

Loop start lines

Ground start lines

Tie lines (wink or immediate)

DID/DOD lines (wink or immediate)

Remote Expansion Cabinet Unit (RRCU)

Supports two CTX670 Remote Cabinets. 62.5 mµ,

multi-mode fiber. Remote Cabinet not supported by main system reserve

power.

Tie Line Unit (REMU2)

Provides four analog Tie line circuits. Interface Options:

E&M Tie lines

Two- or four-wire transmission

Type I signaling

Type II signaling

Immediate start

Wink start

Table 16 Option PCBs

Option Interface Unit (BIOU) Interface Options: Provides Paging output (600 ohm

and three-watt amp), four zone paging relays, three

MOH interfaces and four control relays (Night Transfer

and BGM mute).

Table 15 CO Line PCBs (continued)

Universal Slot PCBs

Functional Block Diagrams

Strata CTX General Description 06/03 23

Functional Block Diagrams

The Functional Block Diagrams show the PCBs and interface connectors used for connecting the

stations and peripherals (see Figures 6~9).

Figure 6 CTX100 System Processor and Option Interface PCBs

Data and Speech Highway

6752

ACTU Processor PCB

(one or two per system)

Relay Contacts

Virtual slot 09

ASTU

Relay Contact (Programmable)

RCA Jack (600 ohm Page Output)

MOH/BGM

RCA Jacks

Battery Charger

ABCS

12V

Battery

12V

Battery

(2 or 4 Batteries)

ABTC - 3m Cable

MOH/BGM Jack

+Volume Control

APSU112 Cabinet

Power Supply

MOH/BGM

Volume Controls

Up to Four Programmable Serial (RS-232)

Port Modular Jacks Available

ACD

(CSTA)

SMDR

Call Accounting

Remote CTX

WinAdmin PC

Local CTX

WinAdmin

Notes

1. Optional.

2. License Control.

Music Source 1: Background Music

and/or Music-on-hold

Music Source 2: Background Music

and/or Music-on-hold

Music Source 3: Background Music

and/or Music-on-hold

BSIS

2

(Optional)

Conference

SW with PAD

Interface PCB

BIOU 1

1

1

AMDS

Remote Maintenance

Modem

1

1

Ethernet

Interface

DTMF/ABR

Receivers

RJ45

Smart Media

Maintenance

and

Customer

Database

License

Internet

Music Source: External Zone Page

Background Music

Door Lock Control Relay

External Zone Page Relays (4 Zones)

External Page Amplifier (600 ohm Output)

Main Distribution

Frame (MDF)

Night Bell Control Relay

Amplified Page Output (3 Watts)

BGM Mute Control Relay

Night Control Relay

25 Pair

Hub

or

LAN

SMDI or Toshiba Proprietary

Integration

Toshiba Proprietary Soft Key LCD Link

Stratagy ES

Voice Mail

On this page, all equipment, except Stratagy ES,

connected to the system processor PCBs and

BIOU PCB is customer-supplied.

For ASTU port

connection,

see Figure 9.

For iES32/IVP8 VM port

connection, see Figure 9.

Universal Slot PCBs

Functional Block Diagrams

24 Strata CTX General Description 06/03

Figure 7 CTX670 System Processor and Optional Interface PCBs

Data and Speech Highway

5413

BECU Processor PCB

BBCU Processor PCB

Interface PCB

Relay Contacts, Page Output

Music Source: External Zone Page

Background Music

Door Lock Control Relay

External Zone Page Relays (4 Zones)

External Page Amplifier (600 ohm Output)

Main Distribution

Frame (MDF)

Night Bell Control Relay

Battery Charger

12V

Battery

12V

Battery

(2 or 4 Batteries)

MOH/BGM Jack

+Volume Control

BPSU672 Cabinet

Power Supply

MOH/BGM

Volume Controls

Up to Four Programmable Serial (RS-232)

Port Modular Jacks Available

ACD

(CSTA)

SMDR

Call Accounting

Amplified Page Output (3 Watts)

Remote CTX

WinAdmin PC

Local CTX

WinAdmin

BGM Mute Control Relay

Night Control Relay

Notes

1. Not required for one to two cabinets.

Required for three or more cabinets.

2. Optional. See description of License Control

earlier in this chapter.

3. Optional one or two per system.

25 Pair

Music Source 1: Background Music

and/or Music-on-hold

Music Source 2: Background Music

and/or Music-on-hold

Music Source 3: Background Music

and/or Music-on-hold

2

BEXS 1

Expansion

Module

BBMS1

Expansion

Memory

Remote Maintenance

Modem (Built-In)

BSIS

(Optional)

Conference

SW with PAD

Ethernet

Interface

DTMF/ABR

Receivers

( Built-In )

DTMF/ABR

Receivers( Built-In )

BIOU 3

RJ45

Smart Media

Maintenance

and

Customer

Database

License

Internet

MOH/BGM

RCA Jacks

Hub

or

LAN

SMDI and Stratagy ES Integration

Toshiba Proprietary Soft Key LCD Link

Stratagy ES

Voice Mail

On this page, all equipment, except Stratagy ES,

connected to the system processor PCBs and

BIOU PCB is customer-supplied.

For iES32/IVP8 VM port

connection, see Figure 9.

Attendant

Console (see

Figure 9 for

BATI connection)

Universal Slot PCBs

Functional Block Diagrams

Strata CTX General Description 06/03 25

Figure 8 CTX100 and CTX670 CO Line Side Functional Block Diagram

RDTU2 or RDTU3

• 2T1 / DS1(24 Channels / Lines)

• Loop Start, Ground Start, Tie, DID

• Digital Voice Lines

Channel

Service

Unit (CSU)

25-pair Amphenol

TOSHIBA NDTU Cable

DB15

PLL Synchronization Circuits

2

RCOU3

4 Loop Start Co Lines (Analog)

RGLU2, RGLU3

4 Loop or Ground Start CO Lines (Analog)

RCOS

(Optional PCB on RCOU Only):

4 Loop Start CO Lines (Analog)

RCIU2

RCIS

4 Caller ID Circuits

4 Caller ID Circuits

(Two 4-Wire Modular Jacks)

MDF

(Two 4-Wire Modular Jacks)

(Two 4-Wire Modular Jacks)

(Two 4-Wire Modular Jacks)

(Two 4-Wire Modular Jacks)

1

RDDU 4 DID CO Lines (Analog)

REMU

4 E&M Tie Lines (Analog)

(REMU, Four 8-Wire Modular Jacks)

(Two 4-Wire Modular Jacks)

Secondary Protectors 2

BPTU1 or RPTU1 or 2

ISDN PRI (23B+1D channels)

Digital Voice/Data

Toshiba RPRI-CBL-KIT

Channel

Service

Unit (CSU) 8-wire Modular Jacks

2

ISDN BRI (U)

2 Circuits (NT-1 )

Voice/Data (2B+D)

RBUU

RBUS

ISDN BRI (U)

2 Circuits (NT-1)

Voice/Data (2B+D)

U

3

U

3

8-wire Modular Jacks

8-wire Modular Jacks

ISDN BRI (S/T)

2 Circuits (TE)

Voice/Data (2B+D)

RBSU

NT1 per circuit

2

U

3

T

3

8-wire Modular Jacks

RMCU Trunk Circuits for E911

RCMS 2 Trunk Circuits

RCMS 2 Trunk Circuits

CAMA Line (2-wire Modular Jacks)

CAMA Line (2-wire Modular Jacks)

Network

Demarcation

Point

Remote Location(s)

Remote

Location(s) BVPU

Voice Over IP Unit (4 Circuits)

BDKU/BDKS or PDKU

(CTX100 & CTX670) or

RRCU

Remote Cabinet Interface Card

Optical Fiber Cable

3 km/(1.86 mi.)

10Base-T

p

Cabinets

Digital

Telephone

MCK

EXTender

MCK

Gateway

IP Network

IP Network

6739

4

Central Office

Centrex

PBX

Common Carrier

Other Telephone System

E911 Public Safety Answer

Point (PSAP)

Priviate Networking Lines

•

•

•

•

•

•

•

•

•

•

•

•

Data and Speech Highway

QSIG networks (RPTU2)

4

Page ScrollMode Feature

Msg

Mic Redial

Spdial

Spkr Cnf/Trn Hold

Vol

Page ScrollMode Feature

Msg

Mic Redial

Spdial

Spkr Cnf/Trn Hold

Vol

1. RCIU2/RCIS tip/ring cross

connected to RCOU, RCOS, or

RGLU tip/ring at MDF.

2. Customer-supplied equipment.

3. U, S, T, R, are ISDN reference

model termination points.

4. RPTU2 is required for QSIG

Networking.

CTX / DK

BVPU

Remote

Node(s) BIPU-Q2A

Strata Net QSIG Over IP Unit

100Base-TX

CTX

BIPU-Q1A

(CTX100 only)

ADKU

Remote Location(s)

BIPU-M2A

IP Telephone

With or without

VPN Router

or Server

With or without

VPN Router

or Server

IP Network

IP Network

Universal Slot PCBs

Functional Block Diagrams

26 Strata CTX General Description 06/03

Figure 9 CTX100 and CTX670 Station Side Functional Block Diagram

S3R3

S3

U3

U3

RBSU

2B+1D/Circuit

(2-NT Circuits)

RBUU

2B+1D/Circuit

(2-LT Circuits)

1

1

1

1

1

2

1

1

RDSU4

4 Digital Telephone Circuits

2 Standard Telephone Circuits

ADKU

8 Digital Telephone Circuits (max).

(CTX100 only)

BDKU

8 Digital Telephone Circuits and

BDKU/BDKS

16 Digital Telephone Circuits

RSTS

(Option PCB)

2 Standard

Telephone

Circuits

R48S

(Option PCB,

RDSU/RSTU3

Only) -48 Volt

Loop Supply

R48S

(Option PCB,

RDSU/RSTU3

Only) -48 Volt

Loop Supply

RBSS

2B+1D/Circuit

(2-NT Circuits)

RBUS

2B+1D/Circuit

(2-LT Circuits)

Digital Telephone (DKT)

and Add-on Module

Digital Telephone

with BPCI-DI 4

DDCB

Cordless DKT

MDFB

Door Phones and

Lock Controls

TAPI PC

Music

on-hold

source

(up to 8)

1 Pair Modular Cord RS-232 Cable

PC

1-pair Modular Cords

DPFT

Modem

RS-232 Cables

Connects audio path to Attd Console

Handset 4

Modular Jacks

Main Distribution Frame (MDF)

Power Failure

Transfer Unit

Power Failure

Standard Telephone (8 max.)

Off-premises Station

Secondary

Protector

1. Customer-supplied equipment.

2. RSTU2 or above is required for standard telephone message

waiting lamp.

3. U, S, T, R are ISDN reference model termination points.

4. PDKU and RDSU should only be used for 2000-series digital

telephones. They do not support all of the 3000-series digital telephone

features, including LCD. The PDKU also does not support BPCI, BATI

and the CTX Attendant Console.

Fax

6743

RSTU3/BSTU

8 Standard

Telephone Circuits

PC

ISDN

Telephone

(TE-1, S-Type)

COM Port

ISDN

Telephone

(TE-1, U-Type)

PC with

Video Card

(TE-1, U-Type)

Digital Single Line

Telephone (DKT)

Standard

Telephone

Digital

Telephone

PDKU24

8 Digital Telephone Circuits

iES32

4~32 Voice Mail Circuits (Programmable)

IVP8

2~8 Voice Mail Circuits (Programmable)

Data and Speech Highway

ASTU (CTX100 only)

2 Standard Telephone Circuits

TA

BATI

Transformer

Auto Attendant

(Dealer supplied)

Stratagy ES

Voice Mail

VM Ports

Digital Telephone

with DSS Console

Page ScrollMode Feature

Msg

Mic Redial

Spdial

Spkr Cnf/Trn Hold

Vol

Page ScrollMode Feature

Msg

Mic Redial

Spdial

Spkr Cnf/Trn Hold

Vol

Page ScrollMode Feature

Msg

Mic Redial

Spdial

Spkr Cnf/Trn Hold

Vol

Page ScrollMode Feature

Msg

Mic Redial

Spdial

Spkr Cnf/Trn Hold

Vol

Strata CTX General Description 06/03 27

Telephones and Peripherals 5

This chapter covers the Toshiba 3000-series digital telephones, Internet Protocol Telephones

(IPTs), and peripherals that are compatible with Strata CTX BDKU telephone interface circuit

card. The IPT1020-SD and the 3000-series telephones have a number of enhanced features,

including:

• Fixed Speed Dial (6SGLDO) button

• Four Soft Keys, located below the LCD to respond to the Strata CTX feature prompts

• Wide 24-character x two-line 10- and 20-button LCD on the two-line LCD models

• 24-character x eight-line large LCD model, which offers an adjustable tilt-screen for easy

viewing. Comes with 16 Soft Keys located on the sides of the large LCD to respond to the

Strata CTX feature prompts

• Additional feature adjustments, such as setting button beeps, room noise sensitivity and

handset busy override tone

• Optional tilt stand to adjust the angle of the telephone on the desktop

The Strata CTX also supports the DKT2000- and DKT1000-series telephones; however, these

earlier models do not support all of the features that are available to the 3000-series telephones.

The Strata CTX does not support electronic telephones.

For more information on station and peripheral specifications, refer to the Appendix.

Telephones and Peripherals

DKT3000-series and IP Telephones

28 Strata CTX General Description 06/03

DKT3000-series and IP Telephones

The Strata CTX supports the Toshiba 3000-series digital telephones and IPT1020-SD IP

telephones, which offer station users a number of useful features that are easy to access (see Figure

10 and photos on the next page).

Figure 10 3000-Series Digital Telephone and IPT1020-SD Buttons and Features

6753

Msg

Mic

Spkr

Spdial

Redial

Cnf/Trn

Vol

Hold

Calls the station or voice mail device that left the message. Message

LED flashes when the station has a message in Voice Mail or from another

station. Also functions as a toggle switch to talk back to a handset OCA caller.

Turns off the microphone during speakerphone operation for private office

conversations. Also used to talk back to a handset OCA caller.

Turns speaker on and mutes handset microphone for group listening.

Also disconnects on-hook dialing calls and is used to toggle the telephone

between handset and speakerphone operation.

Used to Dial Speed Dial numbers.

Redials last number dialed from the station.

Set up Conferences or Transfers calls.

Controls handset, speaker, and ring volumes.

Places internal [DN] and outside calls on hold or Exclusive Hold.

Page ScrollMode Feature

Msg

Mic Redial

Spdial

Spkr Cnf/Trn Hold

Vol

Z

Q

Dial Pad

Handset

Red/Green

LED Indicators

Fixed Buttons

LCD Display

LCD Control

Buttons/

Soft Keys

Flexible Buttons

(also known as

Programmable

Buttons - PB)

Microphone Location

"StrataIP"

appears on

IP telephones

Telephones and Peripherals

DKT3000-series and IP Telephones

Strata CTX General Description 06/03 29

The 3000-series telephones provide a number

of useful features including:

• Four or 12 Soft Keys for responding to

extensive feature prompts.

• Flexible buttons – customized for each

telephone to provide Directory Number,

line and feature buttons.

• Hot Dialing – as soon as any dial pad

button is pressed, a CO line or PDN is

automatically selected to originate a call.

• Adjustable button beeps, room noise

sensitivity and the ability to turn handset

call waiting tone On or Off.

• The 3000-series digital telephones are

available in charcoal gray or ash white.

Five 3000-series models are shown below.

The DKT3001 is shown on page 31.

DKT3014-SDL

14-Button Digital Large LCD

Speakerphone

DKT3010-SD

10-Button Digital LCD Speakerphone DKT3020-SD

20-Button Digital LCD Speakerphone

DKT3010-S

10-Button Digital Speakerphone DKT3020-S

20-button Digital Speakerphone

Telephones and Peripherals

DKT3000-series and IP Telephones

30 Strata CTX General Description 06/03

Liquid Crystal Display (LCD) Models

The DKT3010-SD and DKT3020-SD models display up to 24 characters x two lines of

information and provide four Soft Keys.

The DKT3014-SDL has 12 Soft Keys and a 24-character by eight-line LCD that can be tilted to

various levels for optimum viewing. From the idle screen (see Figure 11), you can access

telephone directories and speed dial lists of names or departments, internal or external to the

telephone system. You can page forward or backward, or search by name or letter within a list.

Figure 11 DKT3014-SDL LCD Screen

All LCD telephone models can provide:

• Advisory Messages

• Automatic Number Identification (ANI)

• Caller ID, Name and Number with call history

• Contrast adjustment (16 levels)

• Date/Time of Day

• Dialed Number Identification Service (DNIS Name and Number)

• Feature Prompting Soft Keys that are used as an alternative to access codes or feature buttons.

Station users can access features by responding to LCD prompts.

Speakerphones

All DKT3000-series phones, except the DKT3001, are speakerphones which provide the

following:

•Handsfree Call Origination – Enables users to place calls, listen and talk back without lifting

the handset.

•Handsfree Answerback – Enables users to answer internal calls without lifting the handset.

•Speaker OCA – Enables users to receive a call over the telephone speaker when busy on an

existing handset call. This feature is not available on the IPT1020-SD.

The DKT2020-FDSP (Full-duplex speakerphone) enables handsfree speakerphone use with the

option to switch between “full-duplex” (concurrent speech) and “voice switch” (alternating

conversation between telephones). It also works with an optional, external, super-directional

microphone (RFDM) for enhanced full duplex performance.

5860

Soft Keys

Feature

Scroll

Mode

Page

FEB 19 MONDAY 12:00

FRED S NO. 3371

DIRECT SS

SYSTEM SD

PERSONAL SD

EXTERNAL DIR

INTERNAL DIR

Scrolling

Directories

Direct Station Selection

System Speed Dial

Personal Speed Dial

Direct Station Selection

System Speed Dial

Search by

Initials

Telephones and Peripherals

IP Telephone

Strata CTX General Description 06/03 31

IP Telephone

Toshiba offers an Internet Protocol (IP) Telephone

model, the IPT1020-SD (shown right). The BIPU-M2A

PCB IP telephone interface must be installed in the

Strata CTX100 or CTX670 (for more details, see “IP

Telephone Features” on page 62).

The IPT1020-SD is a 20-button speakerphone model

equipped with an LCD that displays two rows of 24-

characters. The speakerphone enables users to make and

receive outside and internal calls without lifting the

handset. A full-duplex speakerphone is not supported.

The IPT has the following features:

•Full DKT feature set (except Speaker OCA), but supports OCA through the handset

•IPT Anywhere

•Automatic Configuration

•Terminal Authentication (security)

•Supports Digital Add-on Modules (DADM3120)

•Built-in headset interface for headsets and external speaker connection (HESB)

DKT3001

The DKT3001 is a Digital Single Line Telephone (shown

right). It looks similar to the other 3000-series telephone, but it

has a smaller footprint. It is narrower because there are no

flexible buttons and no LCD.

DKT3001 is not a speakerphone and does not have a 0LF

button, so it does not support handsfree answerback or call

origination.

The DKT3001 connects to same digital station port as other

3000-series digital telephones. This makes it compatible with

all Strata CTX and Strata DK systems.

Features

The DKT3001 supports many features of the other 3000-series digital telephones, including:

• On-hook dialing

• Headset/Loud Ringer Interface (BHEU)

• Line button with a red LED. The Line button for the DKT3001 is the [PDN] on this telephone.

•+ROG button

•&QI7UQ (conference/transfer) button

•)OH[ button (used for Redial or can be programmed as a Flexible button)

•0VJ button (used for retrieving messages or can be programmed as a Flexible button)

• Message Waiting LED

• Volume Up/Volume Down button

6742

3532

Telephones and Peripherals

DKT3001

32 Strata CTX General Description 06/03

• Handset Off-hook Call Announce (OCA)

• Most DKT features through dialed feature access codes

The DKT3001 has many additional feature advantages over standard, analog telephones:

• Automatic Line Selection

• Background Music with station control

• Off-hook Call Announce over handset

• Exclusive Hold

The DKT3001 does not support Handsfree Answerback, Speaker OCA, Add-on module

(DADM3020) or PC Interface Unit (BPCI).

Tilt Stands

Two models of desktop telephone tilt stands are available.

The BTSD telephone tilt stand attaches to the base of any 3000-

or 2000-series telephone, IPT1020-SD or DSS console.

The BSTA tilt stands support 3000-series digital telephones and

IPT telephones with one or two Add-on modules. Both types of

tilt stands can adjust to four different angles.

5864

Telephones and Peripherals

Telephone Upgrade Options

Strata CTX General Description 06/03 33

Telephone Upgrade Options

Upgrade options for the Toshiba 3000-series digital telephones and IP telephones are described

below.

Digital Add-on Modules

(DADM3120, DADM3020)

The DADM3120 adds 20 feature buttons to the

IPT1020-SD or the DKT3000-series telephones.

The DADM3020 (shown right) adds 20 feature

buttons to DKT3000-series telephones only.

Both the DADM3120 and the DADM3020 provide

the same functions, but they are not interchangeable.

Both the DADM3120 and the DADM3020 have 20

flexible feature buttons that can be assigned as CO

line, Directory Number, DSS, One Touch Speed Dial

or any other flexible feature.

Add-on modules connect directly to the telephones

and do not require an additional interface circuit

(port).

Up to two DADMs can be attached to a telephone to provide 40 buttons to supplement the

telephone’s 10 or 20 buttons.

The CTX supports a limited number of DADMs per cabinet (see Table 4 on page 11 for the

capacities of different common control units).

Telephones with Add-on modules cannot support the Integrated PC Interface (BPCI).

Direct Station Selection (DSS) Console

The DDSS3060 console (shown right) is for system

attendants.

The DDSS3060 operates alongside a digital telephone and

have 60 flexible feature buttons. These flexible feature

buttons can be assigned as CO line, Directory Number, DSS,

One Touch Speed Dial or any other flexible feature. The

DDSS3060 is not compatible with the IPT1020-SD.

Up to eight consoles can operate with one digital telephone;

16 consoles max. per system.

The DDSS3060 console uses LEDs to indicate call and

feature status; the DDSS has dual red and green LEDs to

help further define status, such as station in DND status. The

DDSS3060 console connects to a digital station port on the

ADKU, BDKU, BDKS or PDKU card.

5843

5842

Telephones and Peripherals

Telephone Upgrade Options

34 Strata CTX General Description 06/03

Integrated PC Interface (BPCI)

An optional BPCI can be installed inside any 3000-series telephone to provide a USB connection

to a PC with Microsoft® Windows® Telephony Application Programming Interface (TAPI)

applications.

Information such as ANI, DNIS, and Caller ID data is sent from the digital telephone/BPCI to a

computer to provide information for “pop-up” screens. The Telephone Service Provider Interface

(TSPI) PC software is included with each BPCI.

The BPCI also enables simultaneous Computer Telephone Integration (CTI) and voice features,

without the need of a modem or an extra outgoing line.

The PC Interface (BPCI) cannot be installed in digital phones shared with the Cordless DKT-2004-

CT telephone, DKT3001 single line telephones, or telephones that have Speaker OCA Interface

(BVSU) or Add-on modules.

Headset/Ringer Interface (BHEU)

The BHEU provides interfaces for both a headset and a loud ringing speaker for DKT3000-series

telephones. The optionally used amplifier in the BHEU enables users to adjust the headset volume

with the volume button on their telephone.

With the loud amplified speaker feature, the speaker amplifies the ringing or voice announcement

of an incoming call. The HESB speaker box is required for the loud ringing speaker and is

normally mounted on a wall near the telephone.

BHEU can be installed in the same telephone that has BPCI or BVSU modules installed.

The BHEU is not required on the IPT1020-SD telephone which has a built-in headset interface.

Speaker Off-hook Call Announce (BVSU)

BVSU-equipped digital telephones can receive Speaker OCA which enables stations to receive

internal calls over their speaker while on another call using the handset. The BVSU is not required

in a telephone to originate OCA calls or in a digital telephone that receives OCA calls through the

handset or headset.

Speaker OCA Interface (BVSU) cannot be installed in DKT3001 telephones or in telephones with

a PC Interface (BPCI). The BVSU cannot be installed in the IPT1020-SD telephones. IPT1020-

SDs do not support Speaker OCA, but they do support Handset OCA.

Telephones and Peripherals

Cordless Digital Telephones

Strata CTX General Description 06/03 35

Cordless Digital Telephones

Toshiba offers two cordless digital telephone models, the DKT2204-CT and the DKT2304-CT

(see photos in this section). These compact cordless digital telephones bring mobility and

productivity to office telephones. Greater call access cuts down on leaving messages and playing

“telephone tag.”

The DKT2204-CT and DKT2304-CT telephones operate from the same digital station port as the

DKT3000-series digital telephone. They cannot receive Group Pages or All Call Pages. They can

be attached to a Toshiba DKT3000- or 2000-series corded digital telephone or used as a stand-

alone. If a cordless telephone is attached to a DKT3000, the DKT3000 must be put into 2000-

mode.

Some of the features for both cordless models include:

•Liquid Crystal Display (LCD) that wraps using two lines, total of 32 characters

•Ringer and handset volume control

•Single button access to: Conference, Hold, Redial, Message and Transfer features

•Four programmable function buttons

•Charging stand

•AutoStandby

•AutoTalk

•Vibrate ringer alert

•Out-of-range protection

•Low-battery protection system

•Headset jack (2.5mm)

•Stand-alone or DKT operation

•High quality ultra-secure conversation with 32Kbps Adaptive Differential Pulse Code

Modulation (ADPCM) voice code combination.

•Three ring tones

Note The handset and base unit of each cordless telephone is equipped with the same security

code. In order for a handset to operate, it must be installed with the matching base unit.

A feature comparison of the DKT2204-CT and DKT2304-CT is provided in Table 17.

Table 17 DKT2204-CT and CTX DKT2304-CT Feature Comparison

Feature DKT2304-CT DKT2204-CT

Transmission 900 MHz Digital Narrow Band 900 MHz Digital Spread Spectrum

Number of Channels 30 Channels 10 Channels

Talk Time 7 Hours 6 Hours

Stand By Time 120 Hours 96 Hours

Battery Type NiMH Battery Ni-Cd Battery

Telephones and Peripherals

Cordless Digital Telephones

36 Strata CTX General Description 06/03

DKT2204-CT

The DKT2204-CT uses 900MHz Digital Spread Spectrum

Technology, which offers unparalleled range and the best

channel separation in the industry. It’s the best defense

against unwanted interference and it provides superior voice

communication security.

The DKT2204-CT provides:

• Unsurpassed range, two to three times greater than

conventional analog cordless telephones.

• Clarity that is so good, it is indistinguishable from corded

telephones in most environments.

• Maximum security for up to 10 cordless digital telephones

that is almost impossible to scan.

• A wall-mountable separate base and charging unit are provided with the telephone.

Handset measurements in inches: 2.2 wide x 1.66 deep x 8.66 tall. For base and charger

measurements, see Table 31 on page 93.

Note The DKT2204-CT works with Strata CTX and Strata DK telephone systems (except Strata

DK24/56/96, Release 3).

DKT2304-CT

The CTX DKT2304-CT uses 900 MHz Digital Narrow Band

technology that provides:

• Unsurpassed range, two to three times greater than

conventional analog cordless telephones.

• Clarity that is so good, it is indistinguishable from corded

telephones in most environments.

• Maximum security for up to 30 cordless digital telephones

that is almost impossible to scan.

This DKT2304-CT handset is much smaller than previous

models. Measurement in inches: 2.0 wide x 1.25 deep x 5.5

tall. For base and charger measurements, see Table 31 on

page 93.

6828

6829

Telephones and Peripherals

CTX Attendant Console

Strata CTX General Description 06/03 37

CTX Attendant Console

The Strata CTX Attendant Console runs on a PC with Microsoft® Windows® XP or 2000

operating systems. The Strata CTX Attendant Console PC requirements include:

• Pentium III running at 500 mHz or better

• 256M RAM (Windows XP) or 128M RAM (Windows 2000)

• 500MB hard disk space

• NIC interface for 10/100 Base T

It connects to the Strata CTX processor via the LAN as a Customer Supported Telephony

Application (CSTA). It also connects to a digital station port for the speech path. The console

consists of the following items:

• CTX Attendant Console software application (may be supplied on CD-ROM only or pre-

installed, both options are available)

• Keyboard

• Special Attendant Keyboard stickers (CTX-KL-ATCON-VA).

• Mouse

• Color VGA monitor (600x800 pixels) or better

• Attendant Console Interface Unit (BATI), which connects to the BDKU or PDKU station

interface on the Strata CTX. Plus, a handset and cradle (BATHC). A headset can be ordered

...or

a DKT3001 can be used as the station interface. If a headset is used, it connects to the BHEU

installed in the DKT3001.

Important!

•If a DKT telephone is connected to the CTX Attendant Console PC, the keyboard must be used

for all Attendant operations when the console is running. (When the console is in Position

Busy, it is still running.)

•When the Attendant Console software is not running, the DKT3001 telephone can be used for

regular calling. Calls intended for an Attendant (Dial “0”) when the software is not running

will follow the Alternate Destination programmed in Strata CTX. Only calls directed to the

DKT’s primary extension number will ring the phone.

•If the handset interferes with the headset, you can unplug the handset while using the headset.

The Strata CTX670 system supports up to four, and the CTX100 supports up to two Attendant

Consoles. Multiple consoles automatically share the incoming call load on a call-by-call rotation

basis. Features such as Overflow, Position Busy, and Interposition Call Transfer add to the

efficiency of single or multiple console applications.

Telephones and Peripherals

CTX Attendant Console

38 Strata CTX General Description 06/03

The CTX Attendant Console is designed to handle all call activity within a single Call Monitor

screen, shown below. All calls will appear in a single list.

Calls are marked with icons to show the current status.

Features such as Paging, Call Pickup, Call Park offer many alternatives. The Administration

window enables which option is the primary operation for that Attendant. For example, if two

zones are used for paging, as well as the All Call, then an option pull down arrow is next to the

icon. Clicking the icon starts the All Call Page, then the Attendant can select one of two page

zones.

All other views available for the Attendant are for administrative and management use. They do

not control any type of call handling except how chosen options affect the overall operation.

The CTX Attendant Console also enables an attendant to manage console settings, maintain a user

directory, and view call statistics. The Console provides a Name/Number search that works with

automatic or manual call handling. Other features include Queuing, DSS, signaling, Emergency

Call ID, keyboard or mouse operation, and headset or handset operation with volume control.

Menu Bar Info Bar

Toolbar Icons

Call List

Call Status

icons Call Attributes

(See Appendix

for definitions)

6594

View

Pane

Icons

Notes

Call

Monitor

Tabs

Directory

Status Bar

Telephones and Peripherals

Peripherals

Strata CTX General Description 06/03 39

Peripherals

The Strata CTX supports several types of stations and customer-supplied peripheral devices, such

as door phones for visitor screening, a music source interface for MOH and ACD queues, a

speaker for amplified ringer, Toshiba Voice Processing systems for voice mail/auto attendant

applications, and more.

Toshiba Telecommunication Systems Division (TSD) does not provide ISDN or IP station

equipment, such as ISDN IP telephones, fax machines, and computer interface devices for high

speed Internet access or video conferencing. Toshiba does provide the interface circuit boards that

support all of the above ISDN station equipment.

MCK Office Extender and PBX Gateway

The MCK Office Extender enables groups of remote workers to have cost-effective, digital line

extensions off the main location’s Strata CTX system and voice mail system, without the cost or

administrative difficulty of installing a separate system. The Extender offers the following:

• Supports up to one, eight or 12 or 24 users per stackable unit.

• Fully-featured Toshiba digital telephones with Strata CTX system features and ACD.

• Choice of network protocol support and compression rates minimizes communications cost.

• Corporate or remote management tools provide flexible administration.

• Dual Wide Area Network (WAN) interfaces allow multiple network options like T1, Frame,

Digital Data Systems (DDS), Integrated Services Digital Network (ISDN), Digital Subscriber

Line (DSL), cable, etc.

Door Phone (MDFB)

Door phones can be assigned to ring telephones when the button on the door

phone is pressed. The Door Phone location displays on the called telephone’s

LCD. When the telephone answers, a two-way talk path exists between the

telephone and door phone.

Door phones can also be used as sound monitors. Station users can call the

door phone (it will not ring) and listen to sounds from the surrounding area.

Door phones also can operate as a “hot line.” For example, a door phone can

be used for calls between an office and a warehouse. Door Phones are often

used with a door lock to screen building visitors. The door lock can be opened

for a predetermined amount of time by pressing a button on a telephone.

1873

Telephones and Peripherals

Cabling and Connectors

40 Strata CTX General Description 06/03

Door Phone/Lock Control Unit (DDCB)

The DDCB can support as many as three door phones (MDFBs)

or two door phones (MDFBs) and one door lock control relay.

Using the door lock control, digital station users can unlock a

customer-supplied electronic door lock at the touch of a button

programmed on their digital telephone or by dialing a feature

access code from any type of telephone. Each DDCB requires

one digital station circuit.

Each door lock can be programmed to remain open between

three~30 seconds. The Door Lock button LED remains On while

the lock is open. LCD telephones display “DOOR

UNLOCKED” until the telephone releases or times out.

External Speaker (HESB)

The HESB is a multi-functional, external, six-inch speaker unit with a built-in three-watt amplifier.

It can be used as a paging speaker, an amplified talkback speaker, or a telephone’s Loud Ringer.

Toshiba Stratagy and Stratagy DK Voice Processing

The Strata CTX can operate with Toshiba Stratagy and Stratagy DK voice processing systems,

which provide a number of helpful features. The Strata CTX supports in-band DTMF voice mail

integration for all of the above voice mail systems and requires DTMF receivers. It also supports

standard SMDI and Toshiba Proprietary voice mail integration. Refer to the appropriate Stratagy

literature for details.

Cabling and Connectors

The Strata CTX uses industry standard cabling and connectors to interface with lines, stations, and

peripherals. Stations use standard twisted-pair cabling to connect to the system via the MDF.

Digital and standard telephones require just one pair-cabling. Two pairs may be required to

achieve full distance when optional DKT subassemblies are used.

Digital telephones connected to BDKS require an external power supply to reach maximum

distance from KSU when the telephone has a DADM, BPCI or BVSU.

Station PCBs connect to stations and peripherals with a 25-pair Amphenol connector via the MDF.

Analog CO, DID, and Tie line circuits interface with the public telephone network via modular

connectors. T1 and ISDN use industry-standard Amphenol and modular connectors (for details,

see Table 28 on page 91).

Peripheral devices such as CTX WinAdmin maintenance PCs, etc., connect to a hub or LAN,

which connects to the processor’s Ethernet LAN interface via an RJ45 connector and Category 5

wiring. Call Accounting and Voice Mail SMDI require RS-232 modular adapters and cords to

connect to the processor BSIS interface.

1874

Strata CTX General Description 06/03 41

Features 6

This chapter contains the Strata CTX100 and CTX670 features. They are presented in alphabetical

order to make it easy to locate each feature.

Account Codes

Account Codes are often used for cost allocation of the call or the time the caller was involved on

a phone call. The codes are printed on a Station Message Detail Recording (SMDR) printout along

with other call details so that the customer can identify all calls associated with a specific account

code.

Account codes may be forced (required after dialing all or specific phone numbers) or voluntary

(optionally entered anytime during calls). Codes can be as long as 15 digits and can be verified or

non-verified by the system. An account code button can be programmed on a digital telephone to

make voluntary account code entry convenient and easy.

Add-on Module (DADM)

One to two DADM3020s or DADM3120s can be attached to a DKT3000-series digital telephone

to provide an additional 20 or 40 flexible buttons. DADM3020 and DADM3120 buttons can be

programmed with outside line or Directory Number buttons, Direct Station Selection, One Touch

Speed Dial or any other flexible feature button. For more information, see “Digital Add-on

Modules (DADM3120, DADM3020)” on page 33.

Advisory Messages

Any telephone user can set a message on his or her telephone. Whenever another station with a

display calls a station with a message set, the information in the message displays on the calling

station’s LCD. This feature allows users to define their current status and make that status

available to others attempting to call that person. This status is also sent to Attendant Console

positions.

Alternate Answer Point

Users can answer a transferred internal or outside line call from any station that has a Directory

Number button appearance of the “transferred to” Directory Number.

Features

Automatic Busy Redial

42 Strata CTX General Description 06/03

Automatic Busy Redial

Automatic Busy Redial (ABR) enables a digital or standard telephone user to automatically redial

a busy outside number multiple times at programmed intervals. Strata CTX supports a maximum

of 16 or 32 simultaneous registrations of ABR (limited by the number of busy tone detectors in the

system). Each station may only have at most one call registered with ABR at any time.

Automatic Call Distribution (ACD) Server

An external ACD software option with the Strata CTX provided by connection of an external PC-

based CTI application server. The CTI server will run both the ACD call processing application

and the separate Management Information System (MIS) application such as Insight CTX, as well

as other CTI applications.

The ACD application will be available in Basic and Enhanced feature functionality, along with the

number of groups and active agent size increments to provide cost-effective pricing levels

according to the user’s needs. Enhanced ACD includes all basic capabilities plus multiple group

login, skills-based routing, priority queuing, time scheduled ACD queues, agent and call priority

escalation handling, and balanced call count agent search. For more information, refer to the Strata

ACD General Description, or the Strata ACD Application Software and Documentation Library or

OAISYS CD-ROMs.

Basic ACD Features

Advanced Call Routing

The optional Call Router enables calls to be routed based upon parameters such as Caller ID,

Account Numbers, private lists, time-of-day, day-of-week, day-of-year, and user entered data

(account code, etc.). This is an optional feature that can be added to the ACD application.

Intelligent Announcements

The holding caller can be informed of call status, such as their place in queue or estimated time

before an agent answers. The intelligent announcement function can also offer alternative options

to continuing to hold, such as going to voice mail.

IVR Voice Assistant Open Database Connectivity (ODBC) Access

There are two options that can be used with customized services: Interactive Voice Response

(IVR) Voice Assistant (VA) application can be used as a stand-alone product and/or as an IVR

service to the ACD application. For example, an IVR port could be used to do an external page to

alert agents to return and login to an ACD queue when it gets too overloaded with calls.

Other useful functions include gather and validate user input, play menus and act on response, and

trigger other events. The IVR VA can also be used to provide low cost text to speech capabilities.

The IVR VA is an optional feature that can be added to the ACD application.

Features

Automatic Callback (ACB)

Strata CTX General Description 06/03 43

Enhanced ACD Features

Agent Priority Routing

The Agent pool can be expanded when traffic gets heavy based upon agent priority levels. When

all agents are busy at one level, calls automatically get distributed to agents at the next level. Calls

can be distributed by agent priority, preferred agent treatment, or balanced call count.

Multiple Group Agent Login

ACD agents can be logged into multiple ACD groups, enabling agents to answer calls for multiple

groups. This is very useful for back up coverage between groups. It is also the foundation for

skills-based routing and agent priority routing, enabling many advanced call center applications.

Skills-based Routing

Based on the caller’s input, the system can route the call to the agent best suited to handle the call.

Calls can be routed to certain agents, based upon agent capabilities, in addition to Dialed Number

Identification Service (DNIS), CO line, or Auto Attendant routing into different groups. With the

capability for agents to log into multiple groups, calls can be routed to different agents based upon

skills needed for each specific call.

Priority Queuing

ACD calls can optionally be tagged with a priority number before they are placed into the ACD

group queue. The priority number assigned to the call determines where the call is placed in queue.

This feature enables high priority calls to be answered sooner than low-priority calls. The

escalation parameter ensures that no call is lost by higher priority calls.

Automatic Callback (ACB)

When a station user dials a busy station [DN] or outside line access code and receives busy tone,

ACB can be activated by pressing an ACB feature Soft Key or by dialing . When the busy [DN]

or outside line becomes available, the station will be automatically called back and be connected to

and ring the originally called station or receive dial tone from an outgoing line.

When ACB is activated, the calling station receives success tone followed by busy tone. Once

ACB is activated, the caller can hang up. ACB can be canceled any time using an access code. It

will also cancel automatically after a predetermined time.

Automatic Line Selection

This feature automatically connects a telephone to a specific line or extension button when the user

lifts the handset off-hook, presses the 6SNU (speaker) button, or presses a digit on the dial pad (Hot

Dialing). This feature is necessary to make telephone operation consistent for the user because a

telephone can have up to 20 line and extension buttons. Each telephone can be assigned in system

programming with various options that determine what type of line or extension button is selected

when the user takes the handset off-hook to make or answer calls.

When answering calls, this option can be set to answer the call or not when a call rings the

telephone and the user takes the handset off-hook. If the option is set to not answer automatically,

the user can press the ringing button on the telephone to answer manually. With Automatic line

selection, if more than one type of call is ringing simultaneously on the telephone, this option

selects which type of call will be answered as a priority, then the longest ringing call in that call

type will be answered first.

Automatic line selection options are set independently for each telephone, for originating new

calls and answering ringing calls. This feature can also be disabled on all or selected telephones to

allow users to manually press a button to originate or answer calls.

Features

Automatic Release

44 Strata CTX General Description 06/03

Automatic Release

The system will automatically release line connections under certain conditions.

Automatic Release from Hold

When a line is on hold and the held party hangs up, the line is automatically released. Individual

loop start CO lines can be programmed to detect disconnect supervision signals from the CO and

to respond by releasing the line. If the CO does not provide Disconnect Supervision, the user must

manually retrieve the held line and then hang up.

Automatic Release of Incoming Calls

An outside caller may be placed in a queue waiting for an external application to handle the call

such as an Auto Attendant, IVR, ACD or other device. If the CO line for that call does not offer

“disconnect supervision,” that call may remain in a holding position until forced to release the

connection.

This feature provides full use of all CO lines at all times. A CO line is not tied up if the call goes

unanswered and no alternative call handling is provided. This is very useful for disconnect

supervision in voice mail and built-in auto attendant applications, but availability and reliability of

the signaling from the CO must be confirmed.

Station Automatic Release

When the distant party disconnects from a call, the remaining digital telephone is automatically

made idle, busy tone is not sent to the speakerphone or handset, and the digital telephone is

automatically released. A digital telephone is released and returned to idle state. A standard

telephone is simply released and returned to standard dial tone. The programming choice for this

feature is system wide.

Background Music (BGM)

Background music audio can be played through the speakers of digital telephones and external

paging equipment. The Strata CTX supports up to 15 BGM audio input interfaces. Selection of

which BGM source is played can be done individually by each telephone user and for each

external page zone through the System Administrator’s telephone.

Call Completion

When calls are not completed because the station does not answer, is busy, or is in Do Not Disturb.

A series of options are available to the user when encountering these conditions. They include

changing the calling signal from Voice Announce to Ringing or vice versa, setting Automatic

Callback, setting the Message Waiting light, Camp on Busy, Overriding the condition with

Privacy/DND/Executive Overrides, or using Off-Hook Call Announce.

These options are easily activated by dialing a single digit code or pressing a soft key when the

condition is recognized. These options are individually set for each telephone to be able to activate

the call completion feature and separately to permit the feature to be activated when called.

Features

Call Forward

Strata CTX General Description 06/03 45

Call Forward

Call Forward diverts internal and external calls intended for a Directory Number [DN] to a

destination specified for that [DN], under calling conditions specified for that [DN]. Call Forward

may be activated from the station that owns the [DN] or remotely from another station or from

outside the system from a DISA line. Call Forward may be applied to any [DN] ([PDN], [PhDN],

or Pilot [DN]).

There are two types of Call Forward options: System Call Forward and Station Call Forward. Each

type may be activated independently or simultaneously for each telephone. If Station CF is

activated, it will override System Call Forward on some or all calls.

Station Call Forward

Station users can set their individual call forwarding conditions and destinations as they choose

(see “Call Forward Conditions” and “Call Forward Destination” in this section). Station

forwarding has priority over System Call Forwarding, if set.

Station Call Forward provides two types of Call Forward (Any Call and Incoming line calls only).

One type directs any type of a call to a designated destination; the other type directs only private or

DID lines to a designated destination. Both types can be set on a telephone simultaneously with

each type having a unique destination.

This allows the user to forward incoming calls on private or DID lines to a different destination

than internal or transferred calls. If private and DID line calls are set to forward independently to

an alternate destination, then internal and transferred calls will forward to another destination per

Station Call Forward (any call) or System Call Forward.

System Call Forward

A system option is available to forward unanswered calls to voice mail or some other pre-

determined destination. This option is set up for each station by the System Administrator using

CTX WinAdmin. This feature is applied to station users that do not have any type of Station Call

Forward set on their telephone. This ensures efficient call handling and better service to callers

even when station users do not have Station Call Forward set at their telephone. Call Forwarding

can also be set up by department with a special mailbox or destination with the use of Phantom

Directory Numbers [PhDNs].

There are 32 different System Call Forward patterns that can flexibly forward calls with unique

call type, condition and destination settings. Each pattern can be set up and assigned to individual

stations by a System Administrator using CTX WinAdmin. Any pattern can be applied

independently to each station’s [PDN] or [PhDN]. System Call Forward patterns applied to

stations can be changed automatically per Day/Night CO assignments.

Although System Call Forward is set up and assigned to individual telephones by a System

Administrator, each telephone user can turn the feature On/Off from their telephone using a One

Touch button or access code. Station Call Forwarding always overrides System Call Forward.

With Release 1.3 and higher, you can enable/disable System Call Forward Cascade, which means

that a call that forwards to a destination that is also forwarded will follow the destination’s call

forward.

Features

Call History

46 Strata CTX General Description 06/03

Call Forward Conditions

Call Forward (CF) conditions refer to the status of the [DN] that causes a call to forward. Whether

using Station or System Call Forward, the CF conditions include: Busy, No Answer, Busy-No

Answer, and All Calls (station CF only). Call Forward No Answer times are set individually for

each station in Station Call Forward and system wide for all System Call Forward Patterns.

Note OCA and Voice First Calls will not Call Forward-No Answer unless the caller presses  to

switch the call to tone ringing.

Call Forward Destination

Whether using Station or System Call Forward, the CF destination can be an internal Directory

Number, a Hunt or ACD Group, Voice Mail, or a public or private network telephone number.

In the last case, the forwarded call will access an outside line or line group and dial an external

telephone number. Both the line access code and the telephone number are set in the Call Forward

destination during the Call Forward setup operation.

Station Call Forward allows one destination per each type of Station Call Forward (Any Call or

Incoming Line Calls) set on a telephone. System Call Forward allows two destinations per Call

Forward pattern: the Primary Destination and an alternate, in case a call cannot forward to the

Primary Destination (e.g., the Primary Destination has been unplugged or malfunctions).

Call Forward – Call Types

In each System Call Forward pattern, the Call Forward conditions and destinations can be set

independently.

For Station Call Forward, the destination and condition for each station can be different for

incoming CO line calls, and internal and transferred calls.

Call Forward Remote

A station’s personal call forwarding destination can be cancelled or changed to another outside

number or an internal voice mailbox either remotely via DISA or from another user’s telephone.

Changing Call Forward remotely is password protected. System Call Forward can be changed

locally or remotely using CTX WinAdmin.

Call Forward Override

See “Call Forward Override” on page 73.

Call History

Incoming calls with Caller ID or ANI information may be optionally recorded into a rolling list for

the station where the call is ringing. The call is placed in the list along with the number, name (if

provided), time and date of the call, and status of the call (answered, abandoned, or redirected).

This list is accessible by the user from the telephone LCD and any call may be selected and

redialed using the flexible &DOOHU,' button.

When calls ring a button (/LQH or [DN]) that appears on multiple stations, the number is stored on

the telephone that is designated as the owner of the /LQH or [DN] and on the telephone that

answers the call. If an incoming call is directed to a telephone, but the call is not answered by that

telephone because it hunts or forwards to another destination, the call record will still be stored on

Features

Call Park

Strata CTX General Description 06/03 47

that telephone as “redirected” and on the telephone that answers the call as “answered.” If a call is

not answered, it is stored on the line or [DN] owner’s telephone as “abandoned.”

To store call records, a telephone must be allocated Call History memory by the System

Administrator. The number of call records allowed per station and the total number of call records

per system is provided in Table 7 on page 14.

Call Park

Call Park gives any station, regardless of type, a method for holding calls. By parking a call, you

are free to make other calls and retrieve the call at a later time or use the paging system to

announce a call to be picked up by someone else on the system. Any call can be parked. Parking a

call to your phone is known as Local Park, parking a call on someone else’s phone is known as

Remote Park, and if a general orbit is used, it called Auto Park.

Call Park Orbits

The Call Park feature enables a station user to place a call temporarily in an orbit so that the call

can be retrieved by any user, either from the same station or from a different station. Personal Park

Orbits are available to any type of telephone, including standard telephones. If a call is parked, but

not retrieved within a preprogrammed time period, it will recall the parking telephone. The Park

recall time is set individually for each station.

Refer to Table 7 on page 14 for the number of General Park and Personal Park Orbits, depending

on the system processor.

Park and Page

This feature enables station users to park a call (in a General or Personal Park Orbit), enter a Page

Zone or Group access code, and then announce the orbit number of the waiting call to the Paged

party. A pre-programmed One Touch button can be assigned to telephones to automatically

connect to a predesignated External Paging circuit, a Telephone Paging group or both.

Call Pickup

Call Pickup enables station users to pick up all types of ringing or held calls including internal,

[PDN] or [PhDN] calls ringing or on hold at other stations. Station users can also pick up CO/DID/

Tie line calls ringing or on hold at other stations, CO lines ringing during Night Mode to External

Page or night bell, tandem CO line connections and Door Phone calls. Call pickup can be

performed through programmable buttons (Directed Pickup, Group Pickup), or with an access

code.

Call Waiting

When a station is busy with a call and another call is directed to that station’s busy /LQH or [DN]

button, two short beeps are issued to alert the telephone user of the pending call. To answer the

Call Waiting, the user must transfer or disconnect the existing call.

Call Waiting works for calls originating from within or outside the system. The length of the Call

Waiting beeps is different for internal and external Call Waiting. The different beeps distinguish

which type of call is waiting.

Features

Caller Identification

48 Strata CTX General Description 06/03

Caller ID DNIS or ANI information appears on LCD telephones for 10 seconds. If Caller ID

information is not available, the device name, such as the CO line or DNIS name or number is

shown.

Digital telephones can be adjusted to receive or not receive Call Waiting tone over the handset or

headset receiver, as well as the speaker. Standard telephones will receive Call Waiting tone twice

from the handset receiver. Call Waiting tones can also be turned off on each station by a System

Administrator.

When a station is busy with a call and another call is being received, a tone alerts the caller of a

pending call. On LCD telephones, the Caller ID information displays for 10 seconds. The

combined effect of the Call Waiting alert tone with the displayed information enables users to

identify whether or not they want to interrupt their current call for the waiting call.

To answer the Call Waiting, the current call must be put on hold, terminated or transferred.

Multiple calls can be queued to a single station, all waiting for that station to become free; the call

at the head of the queue provides the Call Waiting signal and LCD indication.

This feature works with both digital and analog single-line telephones. The tone (two beeps)

signaling Call Waiting tone is provided through the speaker of the digital phone. For standard

analog telephones, the tone is inserted into the speech path. Caller ID display is not available with

standard telephones.

Caller Identification

Caller Identification (Caller ID) is the general term for the information provided identifying the

originating party of a public network call. The name and telephone number of the calling party

displays on the ringing telephone’s LCD. Incoming calls with Caller ID or Automatic Number

Identification (ANI) information may be optionally recorded into a rolling list for individual

stations. Station users with LCD displays can access this list to select and redial these calls (see

Call History). Caller ID service from the carrier must be subscribed on analog CO lines or T1 ANI

in order to receive calling number and name into the Strata CTX system.

Caller ID lists can include the number, name (if provided), time and date of the call, and status of

the call (answered, abandoned, or redirected). Digital stations are assigned memory for creating

the Call History. See Table 7 on page 14 for the number of call records per station and system.

ISDN Calling ID Name and Number

Both Caller ID name, if available from service provider, and number are supported for incoming

calls using either ISDN NI-1 or NI-2 BRI or PRI lines. Caller ID names can be accepted by the

Strata CTX from a CO with NI-1 or NI-2. NI-2 is the only way a 5ESS CO delivers Caller ID

names on PRI and BRI. Nortel DMS CO with NI-2 installed also uses NI-2 to deliver Caller ID

names. Only a Nortel DMS CO can provide Calling Names for NI-1.

Camp on Busy

Automatic Camp On

When a call comes in to a busy station from an outside line and that station does not have an idle

button for the call to ring in on, and Station Hunting or Call Forward is not applied, the call

automatically camps on to the busy station. This permits incoming calls to be accepted even if the

station is busy. The outside caller will receive ring-back-tone immediately and the called station

will receive two bursts of Call Waiting tone.

Features

Cancel Button

Strata CTX General Description 06/03 49

If the calling line has Caller ID, ANI, or DNIS information, it will be displayed on the called

station’s LCD for 10 seconds. Auto Camp On also applies to incoming line calls directed to Hunt

Groups, Voice Mail systems, etc.

Various types of internal calls from one station to a busy station, voice mail system or hunt group

can also Camp On automatically with system programming options. For details on these types of

calls see the Camp On-Busy and Station Hunting descriptions.

Off-hook Camp On

A station caller who dials a busy station or line access code can remain off-hook to be

automatically connected when the station or line becomes idle. After dialing a busy [DN] and

receiving busy tone, the caller can just remain off-hook and Camp On will be initiated

automatically after a predetermined time or the user can dial a  and remain off-hook to initiate

Camp On immediately. When camp-on is activated, the caller will receive success tone followed

by Ring Back Tone. The station that is the object of a camped-on call will receive two bursts of

call waiting tone (see Call Waiting).

Even if Voice First is set at the called [DN], the station will be called by tone ringing when it is

connected by Camp On. Internal and external stations can be the object of a Camp On. Calls may

be camped on to the pilot number of Station Hunting groups and will be delivered to the first

station in the group to become idle. ACD pilot numbers cannot be the object of a Camp On.

Incoming calls from outside lines to busy DNs camp-on automatically (see “Automatic Camp

On,” previous section). When a station dials the access code for an outside line and receives busy

tone because all lines are busy, the user can remain off-hook and dial  to camp on to the busy line

group. When a line becomes available, the station will connect to the line and receive dial tone.

When more than one party is camped on (queued) to a destination, the party with the highest

Queuing Priority Level (QPL) will be connected first when the destination becomes available. If

the parties have the same QPL, the longest waiting call will be connected first.

Calls will camp on to hunt groups when all members of the group are busy (see “Station Hunting”

on page 77 for more details).

Cancel Button

The &DQFHO button voids the last entry or step in a procedure. This enables the station user to

correct an error and then continue without having to starting over.

It is important to consider the consequences of this button in regards to the overall task. For

example, during a conference call, &DQFHO will disconnect the last party added to the conference.

Centrex/PBX Compatible

All system features are compatible with Centrex/PBX operation, including repeat of Centrex/PBX

ringing cadence, one-button access to Centrex/PBX features, a two- to five-digit station numbering

plan, and Delayed Ringing to selected stations.

Centrex Ringing Repeat

The system can mimic CO/Centrex/PBX ringing cadences received from outside lines when it

rings a called station.

Features

Classes of Service (COS)

50 Strata CTX General Description 06/03

Classes of Service (COS)

Classes of Service are the mechanisms for assigning features and services to lines and stations

within the system. The Class of Service for a given device, such as a station, is defined using 38

parameters. There are 32 Class of Service patterns available, each pattern can be set up to allow a

unique combination of features. Each station and line group can be assigned independently to one

of the 32 COS patterns.

Computer Telephony Integration (CTI)

CTI combines the capabilities of the Strata CTX digital business telephone system with custom

functionality provided by computer applications. This can be provided through the optional Digital

Telephone Integrated PC Interface or a system connection using the LAN connection.

Digital Telephone Integrated PC Interface

For CTI applications, digital telephones interface to a PC that runs the application software using

the Microsoft Telephone Application Programming Interface (TAPI), to provide customized

functionality. The PC must run Microsoft Windows software.

Any TAPI-enabled PC software is compatible with Strata CTX systems. The most common types

of application are database look-up and pop-up screens that provide information on the calling

party. From a Strata CTX system, Caller ID, ANI, DNIS and call processing information can be

passed from the digital telephone to the application computer.

The 3000-series digital telephone uses an integrated PC Interface Unit (BPCI) for TAPI and data

switching simultaneous voice/data applications. The 3000-series digital telephone must be

connected to the system through a BDKU digital station card. The BPCI provides a highly

functional interface for fast, positive call control via a USB port and supports media streaming

with TAPI 2.0 functionality.

Conference Calls

Conference calling enables other people to join your conversation. These additional people can be

inside or outside the Strata CTX system. Any station can set up a conference with other stations or

outside lines. A conference is defined as any time three or more parties join into one conversation.

A maximum of eight parties are allowed into a conference with up to six from outside lines or

standard stations. The originator of the first conference is the “master” and controls adding and

deleting conference parties. The conference “master” can drop off the last added party by using the

&DQFHO button.

Conference On-Hold

A conference call may be put on Hold so that all the remaining conferees remain connected and no

Music-on-hold is applied. The person putting the conference on hold may rejoin the conference by

pressing the /LQH button on his phone. The Hold state of the conference can be released from

another station by pressing the /LQH button of that station. At this time, the station that released

the Hold state becomes Conference Master. This enables one person to establish a conference call

for others.

Join Button

Join allows an attendant or digital station user to connect two established calls to each other.

Features

Continuous DTMF Tone

Strata CTX General Description 06/03 51

Releasing from Tandem CO Line Connections

This feature enables unattended line-to-line connections for the Strata CTX, freeing the

conferencing analog station or voice mail port for other calls and important tasks. When a tandem

connection is set up with a [DN] button, the [DN] button will go idle after releasing from the

connection. The [DN] can then be used to make or receive calls from the originating digital

telephone.

Standard telephones and/or VM devices can establish tandem analog CO line connections and then

release from them without disconnecting the tandem connection in the Strata CTX. After releasing

from a tandem call, reconnecting to the call can be accomplished by dialing an access code. This

reconnect feature does not work if one or both of the CO lines are digital.

Whether or not tandem line buttons appear on a telephone, the telephone user can enter the

connection and release the line that was connected to the original line or release both lines by

pressing the &DQFHO button.

Voice Mail Conference

Voice Mail ports may be included in conference calls. This enables all members of the conference

to listen to and play voice mail messages.

Continuous DTMF Tone

Dual-Tone Multi-Frequency (DTMF) dial signal is transmitted to the CO line or voice mail/Auto

Attendant device for as long as the telephone user presses a button on the dial pad. This feature

may be selected for each digital telephone. Standard telephones always provide continuous DTMF

tone operation.

Credit Card Calling

Callers can make “0+” telephone credit card calls from selected toll restricted stations. When

dialing from toll restricted stations, if the caller does not enter a credit card number after dialing

“0,” the call will be disconnected. Calls are billed to the credit card instead of the Strata CTX CO

line. The “0+” credit card calling feature can be enabled, selectively, or assigned to stations and

CO lines capable of supporting this service.

CTX WinAdmin

CTX WinAdmin is the Strata CTX administration software application for programming and

maintaining the system. It operates with Microsoft Windows 2000 Professional® and Windows

XP Professional, with Windows Explorer 6.0 or higher. It has a user-friendly GUI and provides

access levels for technicians and end-user administrators.

Strata CTX WinAdmin connects to the system processor’s network jack or maintenance modem

(33.6Kpbs/V.34) modem. Direct wire connection, LAN connection or remote connection over the

Internet or PSTN is also available.

Data Privacy

This option blocks calls to data devices that are in use. This prevents override calls and warning

tones from interfering with data devices such as modems and ISDN data terminals.

Features

Day/Night Mode – Auto Schedule

52 Strata CTX General Description 06/03

Day/Night Mode – Auto Schedule

The system has three operating modes that are based on the time-of-day, day-of-the-week, and up

to 128 holiday schedules. The operating modes are Day, Day2, and Night. Each mode controls the

routing of incoming line calls and settings for station and line Class Of Service restrictions. The

system can be programmed to use all three modes, Day/Night mode only, or just the Day mode.

The system switches automatically from one mode to the next based on the system’s time-of-day

clock.

Example Day/Night Mode Applications:

•Incoming Calls – Incoming line call routing of individual DID and DNIS numbers or ground/

loop start lines, change their ringing destinations automatically according to the date and the

time of day.

For example: On workdays, calls are routed to the attendant, individual telephones, ACD

groups, etc., until 5:00 p.m. After 5:00 p.m., calls are routed off-primes to another office, to the

Night Bell, or to night announcements and voice mail message boxes. On holidays and

weekends, calls are routed independently to the appropriate holiday announcements or voice

mail message boxes.

•Class Of Service – Station, lines, and DID numbers are assigned 38 options in Class of

Service. These include Toll Restriction, Override privileges, allowed tandem connection,

security code administration, etc. Any of these options can be changed independently for each

telephone, line and DID number when the system switches from one operating mode to

another.

For example: When the system changes from the Day to Night mode, selected stations can be

automatically restricted from dialing outside or long distance calls. Note that outgoing route

selections set in LCR are switched using a route selection schedule that is independent of the

Day/Night mode schedule.

•System Call Forward – The System Call Forward settings for stations can be changed

automatically when the system changes from the Day to Night mode. For example: During the

day, a telephone can forward to a person’s car or cell phone, and at night automatically forward

to the person’s voice mailbox.

The system also enables users to manually change the Day/Night operating mode, even if the

system is using the Auto Schedule feature. A 1LJKW7UDQVIHU button can be set on telephones for

manually switching at any time from one mode to another. The button’s LED flash rate indicates

the system’s operating mode.

If used with the System Auto Schedule operation, the 1LJKW7UDQVIHU button overrides the

current Auto Schedule mode. However, when it is time for the system to switch to another mode

per the Auto Schedule timer, the system will switch to the mode set by the Auto Schedule.

Example: If the system is switched from Day to Night at 2 p.m. manually with the Night Transfer

button (Auto Schedule is set to switch from Day to Night at 6 p.m.), the system will still

automatically switch back to the Day mode at 8 a.m. the next morning per the Auto Schedule.

Delayed Ringing

If an incoming CO, DID or Tie line or internal [DN] call rings a station [DN] and is unanswered,

alternate DKTs can be programmed to ring at a later time. A separate delayed ring time can be set

for each CO line group. The stations that were ringing initially will continue to ring after the

Delayed Ringing begins. This feature is assigned for each line or [DN] button independently for

each DKT.

Features

Destination (Toll) Restriction

Strata CTX General Description 06/03 53

With Strata CTX Release 1.3 and higher, you can assign Delayed Ringing to voice mail and auto

attendants. This feature can also be used to ring multiple (25 max.) telephones immediately or with

a delay to voice mail, auto attendant and/or standard telephones by dialing a group pilot number.

Each group member can have Immediate, Delayed Ring 1 or Delayed Ring 2. Delayed Ring times

are adjustable (1~180 seconds) for each Multiple Call Group.

Destination (Toll) Restriction

Strata CTX offers Destination Restriction as a major expansion of traditional Toll Restriction.

Historically, Toll Restriction was used to prevent the unauthorized use of toll prefixes to the PSTN:

long distance (1), operator assistance (0) or international (011).

Strata CTX has expanded this to include restriction based on any string of dialed digits. A true,

international business telephone system, Strata CTX can restrict any string of up to 11 dialed

digits, including  and . Eleven-digit screening allows control of access to individual telephone

numbers in remote Area Codes. Restriction of  and  controls users’ access to vertical service

codes from the CO, such as Camp On and Call Forwarding.

A stations’s Destination Restriction level can be changed automatically with Day/Night mode

Auto Scheduling. One use of this feature is to allow a telephone to make outside calls during the

day, but to restrict them at night.

Through Dialing

A telephone user or an attendant can connect a destination-restricted station to a trunk enabling

temporary access to an outside line. The connected station can then use external dial tone to

complete the call, and revert back to destination-restricted status after the call is completed. This

maintains the integrity of toll restriction, while still extending outgoing calling privileges when

necessary.

Direct Inward Dialing (DID)

This feature allows external callers to dial directly to individual extensions or groups of telephones

without intervention by an operator, IVR or auto attendant. Each incoming DID number, which is

sent to the CTX on a DID line from the CO, can be routed individually to an extension, pooled or

group line button, ACD group, maintenance modem, external page, night bell, voice mail box, or

back out over the public or private telephone network. DID routing assignments can change

automatically when the system switches between the Day and Night Modes.

DID numbers can vary between 1~7 digits in length for each DID line group. Each DID number

can be assigned to 1 of 15 possible music-on-hold sources.

DID service is provided by DID analog, T1, or ISDN line interfaces.

Dialed Number Identification Service (DNIS)

DNIS lines receive 800- and 900-type telephone calls that provide the number the caller dialed to

reach the Strata CTX. The Strata CTX translates the DNIS number into a name that displays on the

telephone’s LCD. This allows the user to identify where the call is coming from and the purpose of

the call before the call is answered.

The DNIS Name/Number routes calls to specific telephones, departments or ACD groups. When

the call is ringing and after it is answered, the DNIS Name/Number displays on the telephone’s

LCD. The name and number display can also be sent to an agent computer to be used by a CTI

application.

Features

Digital Pad

54 Strata CTX General Description 06/03

Applications include sending DNIS calls to a group of agents that take orders for a number of

different companies and products. The agents know how to answer the calls from the DNIS

display. Using DNIS capabilities allows one group of lines to be used to serve multiple

applications. DNIS service is provided by DID analog, T1 or ISDN line interfaces and provides the

same call routing options and destinations as DID calls.

Digital Pad

The Strata CTX digital pad (decibel loss) is activated for the receiving path of the terminal,

external line or resource.

The system adjusts for differing transmission levels between internal and external devices. This is

very useful for conference calls when external parties have difficulty hearing due to public

network loss. The Strata CTX can be programmed to insert the appropriate digital pad for each

terminal and call type when establishing speech paths between telephones, external lines, and

resources such as conference circuits, external paging devices, and external sound sources. This

minimizes volume loss in conference calls.

The system recognizes these devices:

• Standard analog telephone (Type 500, Type 2500 and the equivalent)

• Toshiba digital telephone, cordless, wireless, door phone

• Analog trunk

• T1 trunk

• ISDN extension terminal (Audio and Speech)

• ISDN trunk/Tie line (Audio and Speech)

• Conference circuit

• Holding music source

• External paging device

Direct Inward System Access (DISA)

Direct Inward System Access (DISA) allows outside callers to connect to the Strata CTX and

make station or trunk calls as if they were stations within the system. An incoming call may be

directed to DISA by Direct Inward Dialing lines, ground/loop start lines or Automated Attendant.

Note DISA lines require DTMF receivers.

DISA security code is changeable from a specific station. The station to change the security code

needs to be allowed by Class of Service. This security code can also be changed using the Strata

CTX WinAdmin administration console.

DISA provides access to the features listed below:

• Station Calls

• Station Calls over Private Network

• Attendant Access

• Account Codes

Features

Directory Numbers

Strata CTX General Description 06/03 55

DISA also provides access to these features, which require a security code:

•LCR

• Direct line access

• Outgoing line group access

•Emergency Call

• Call Forward Remote Control

Directory Numbers

A Directory Number [DN], sometimes called an “extension number,” is the number someone must

call to reach a destination within the system. Each [DN] is assigned to a flexible button on a digital

telephone or as the main directory number of a standard telephone. To maximize call coverage

flexibility. Any [DN] can appear on multiple telephones. Also, individual telephones can have

multiple [DN] buttons with different Directory Numbers.

The system provides Primary and Phantom [DN] buttons on telephones. All [DN] buttons can be

used to originate and answer calls. If you press a [DN] while on a call, it releases the existing call

and provides dial tone to make another call.

Primary [DN] Buttons

Primary Directory Number buttons [PDNs] are needed to make calls and receive calls. It is a

telephone’s main extension number. Each telephone is assigned only one [PDN] and that telephone

is designated as the owner of the [PDN]. This [PDN] button can be made to appear multiple times

on the owner telephone and on other telephones (see Phantom [DN] Buttons). Features, Class of

Service, etc., are associated only with the station assigned as the owner of the [PDN]. [PDNs] that

appear on telephones other than the owner telephone are referred to as Secondary DNs [SDNs].

Phantom [DN] Buttons

Phantom [DN] buttons [PhDNs] are additional directory numbers appearing on telephones as

extension buttons. [PhDNs] can be used as independent extensions on the phone or can appear on

multiple phones to be used to allow call handling for departments or groups of telephones.

[PhDNs] can be used to make a telephone appear to have multiple [PDN] extension buttons. When

assigning a [PhDN] for use as another appearance of the [PDN], the display properties are set the

same as the [PDN] and a hunting sequence is set up to roll the calls from the [PDN] over to the

other [PhDN]s associated with the [PDN]. With this arrangement, Call Forward will send calls to

the [PDN]’s destinations and Voice Mailbox.

Pilot [DN]

A Pilot [DN] is a pseudo-location that is assigned a [DN] where calls may be directed. Unlike

[PDNs] and [PhDNs], a Pilot [DN] is not a button on any telephone. A Pilot [DN] is used as a

device where calls can ring and be held while an external application using the Computer

Telephony Interface (CTI) can control the call. To ensure calls do not get lost in the Strata CTX, a

time-out and overflow service is provided to redirect the call when the link is down. Calls being

held on the Pilot [DN] using the CTI link can specify any of the 15 on-hold music sources that are

possible on the Strata CTX.

Pilot DNs are also assigned to Station Hunt Groups (for details, refer to Station Hunting).

Features

Distinctive LED Indicator

56 Strata CTX General Description 06/03

Distinctive LED Indicator

Each feature button on a digital telephone has a Light Emitting Diode (LED) indicator. Distinctive

LED indicators provide a method for quickly identifying the status of a line or feature button. The

LED color or flash pattern can identify the call you are currently on, as well as other calls you are

controlling, versus other calls that may appear on your telephone. Each telephone uses dual-color

LEDs: green for lines you are using; red for lines used by someone else.

Distinctive Ringing

Users sometimes need to distinguish the ringing of one button on their phone from another button

and sometimes stations in close proximity to one another need to distinguish the calls on one desk

from another. Typically, multiple sounds are used to provide this distinction. Distinctive ringing

can be assigned to each /LQH or [DN] button on each telephone.

With Strata CTX Release 1.3 and higher, you can set up to ten different incoming ringing tones for

internal, as well as external calls. Previously, distinctive ring was not provided for internal calls.

Do Not Disturb (DND)

Station users with digital telephones can activate DND to prevent any calls from ringing their

telephone. Callers will hear a fast busy tone when calling stations in the DND mode. Stations in

DND mode can originate calls normally; however, they receive DND stutter dial tone (optional)

when originating calls. With Release 1.3 and higher, users can disable DND stutter dial tone (1/2

sec. burst of busy tone before dial tone) in programming.

Call Forward-Busy will forward calls directed to a telephone with DND set, even if the telephone

has idle [DNs]. Telephones with DND Override capability can ring DND telephones (see “Do Not

Disturb (DND) Override” on page 73).

Direct Station Selection (DSS) Buttons

[DSS] buttons can be placed on digital telephones, add-on modules and DSS consoles. When

placed on one of these devices, these buttons serve two functions: to make direct calls or transfer

calls to other stations; and to display the status of other stations and [PDNs].

The [DSS] button is numbered with a station’s [PDN] and when pressed, calls that [PDN]. [DSS]

buttons are not [DN] buttons, so they do not provide dial tone when pressed. The [DSS] button

LED shows the status of the station and [PDN] it represents (idle, busy, DND or ringing). The

[DSS] LED will turn on steady or flash at a unique rate, depending on the status (see “[DSS]

Button Status Display.”

The [DSS] LED displays the telephone’s status for any type of call on any button, including

[PhDN] and /LQH buttons. The [DSS] LED also indicates the status of the station’s [PDN] itself. If

the [PDN] appears as a Secondary DN [SDN] on multiple telephones, the DSS status will display

Busy if any telephone is using the [SDN].

Features

DTMF Receivers

Strata CTX General Description 06/03 57

[DSS] Button Status Display

Red, steady: Busy on a call not connected to your telephone

Green, steady: Busy on a call connected to your telephone

Red, quick flash rate: Ringing

Red, slow flash rate: Do Not Disturb

DTMF Receivers

DTMF receivers are used when receiving incoming DNIS DID, Tie or DISA line calls and when

originating calls with standard tone-dial telephones. Voice mail systems also require DTMF

receivers for a number of VM features, even if using SMDI or Toshiba Proprietary VM

integration. Four circuits are automatically active with the initial basic processor. Activation of

more than four receivers requires the purchase of a DTMF software license, in four-circuit

increments.

DTMF receivers require an optional ARCS subassembly on the CTX100 processor and are built

into the CTX670 processor. For the number of receiver circuits, refer to Table 7 on page 14.

DTMF Back Tone

The system can be programmed to allow or prevent Dual-tone Multi-frequency (DTMF) tones

from being returned to digital telephones when a user dials on outside lines or sends DTMF digits

to a voice mail device.

DTMF and Dial Pulse CO Line Compatibility

When making outside calls, signals generated by pressing the dial pad buttons of a digital

telephone are neither DTMF nor rotary dial signals – they are digital signals. The system can be

programmed to translate these signals to either DTMF or rotary dial signals as required by the

serving CO. Once the connection has been made, any further digits sent will always be sent as

DTMF or rotary to allow the operation of devices at the other end of the connection.

DTMF Signal Time

DTMF tones that are sent via Speed Dial to lines and via automatic dialing to voice mail devices

can be set to 80 or 160 milliseconds, or continuously. The time can be set system wide

independently for line out-dialing and for voice mail automatic dialing.

Emergency Call

An Emergency Call access code can be established in the Strata CTX to route calls to specified

emergency destinations and to prioritize their delivery to those destinations. Up to four emergency

destinations can be programmed for each mode of operation: Day, Day2 and Night. This is

particularly useful in applications where employees, patients or guests are not expected to know

where to call for help at different times of the day.

Features

Feature Prompting with Soft Keys

58 Strata CTX General Description 06/03

Feature Prompting with Soft Keys

As an alternative to dialing access codes and using feature buttons, station users with LCD digital

telephones use Soft Keys (shown on their LCD) to access features. Abbreviated feature names

appear during a call (when the telephone is in the ring or talk state) on the LCD above fixed keys.

Users can select a feature by pressing the associated key. The LCD feature selections change

according to the call state to provide the most logical options.

Enhanced E911

Enhanced 911 calling means the routing of a call to the appropriate Public Safety Answering

Position (PSAP) accompanied by Caller Emergency Services Identifier (CESID). The CESID

identifies the location to which emergency services are to be sent. The Strata CTX can use two

types of trunks to deliver E911 calls: ISDN Primary Rate Interface and CAMA (Centralized

Automatic Message Accounting) trunks. Each 911 call generates an SMDR record at the

beginning of the call to enable the business to initiate its own emergency response. Internal

emergency destinations can also be automatically included in an emergency call. E911 calls can be

routed across a Strata Net network for connection to the public network.

External Amplified Speaker

The External Amplified Speaker (HESB) is a six-inch, three-watt speaker with a three-watt

amplifier built into a wooden speaker box. The amplified ringer can be used to:

• Amplify the ringing on a digital telephone.

• Provide a paging amplifier/speaker.

• Create an amplified talk-back speaker arrangement in an area where a telephone is not needed.

The HESB is installed as a speaker and connected to a door phone unit that is used as the talk-

back microphone.

Amplified ringing can improve call handling in noisy areas where non-amplified ringing on a

phone may not be heard.

A paging speaker ensures that paging announcements can be clearly heard throughout an area. In

an area where a DKT is not needed, a talk-back speaker provides a cost-effective communications

solution.

The number of HESBs that can be installed per system depends on the function of the HESB. Any

number of HESBs can provide loud ringers for digital telephones. Only one HESB can be installed

if it is used as a paging or an amplified talk-back speaker.

Note A BHEU interface and an HESC-65A cable are required for each digital phone that has a

loud ringing bell. IP telephones require HESC-65A, but not BHEU to support External

Amplified Speaker. A 3000- or 2000-series digital telephone that has been upgraded with a

data interface unit can be upgraded with the BHEU options, but older telephone models

cannot.

Features

Flash Button

Strata CTX General Description 06/03 59

Flash Button

This is an optional button that can be assigned on digital telephones. It can be used either to

disconnect a line and regain CO dial tone, or to gain access to Centrex features. The timing choice

is set system wide through system programming. Standard telephones can dial an access code to

flash Centrex lines.

Flexible Line Ringing

CO line ringing can be assigned to ring a specified [DN] on a station, a [DN] appearing on

multiple stations, a Pilot [DN], a direct appearance of the CO line, a Pooled appearance of CO

lines, or Group CO line appearance. These assignments direct the ringing of the incoming call

based upon the three Day/Night Modes of operation and offer immediate and two delayed ringing

parameters. The delay parameters are assigned for each incoming Line Group.

Flexible Numbering

The Strata CTX allows the system-numbering plan to be customized for the user’s needs.

Directory numbers, line and feature access codes, and Network Coordinated Numbering can be

established uniquely in each system.

Handsfree Answerback

When a voice-announced internal [DN] call comes in to a digital telephone, users can answer

without lifting the handset. Cordless and single line digital telephones and standard telephones are

not compatible with this feature.

Headset

3000-series digital telephones may be optionally equipped with a modular headset jack by

installing a BHEU PCB.

Hearing Aid Compatible

All Toshiba digital telephones are hearing aid compatible.

High Call Volume Buttons

5HOHDVH, 5HOHDVH$QVZHU, and &DQFHO buttons can be assigned to digital telephones. They

enable a busy user to handle calls quickly and efficiently in high call volume situations.

With one touch of the 5HOHDVH button, a user can disconnect from a call. This is especially useful

in headset applications. The 5HOHDVH$QVZHU button disconnects or transfers the current call,

and answers the next. The &DQFHO button voids the last operation, such as disconnecting internal

or external parties from conference or tandem calls.

Features

Hold

60 Strata CTX General Description 06/03

Hold

There are several variations of Hold:

Automatic Hold

This option enables a user to place a CO Line or [DN] call on Hold by pressing another CO Line or

[DN] button. The user can then alternate between the new and the old call by pressing the desired

/LQH or [DN]. If this feature is not activated, users must press +ROG before accessing another line

and switching between calls.

Analog Hold

This option enables a user to place a CO Line or [DN] call on Hold and the Line LED will flash on

other DKT telephones when the call is parked. This enables the call to be picked up from other

telephones. This feature must be set in programming.

Call Hold

This is the most commonly used. Call Hold temporarily suspends a call, allowing the station user

to do other things, including using the phone. Callers on hold can receive music or announcements

as described in the Music-on-hold feature.

Consultation Hold

This is used when invoking other call features, such as Call Transfer or Conference.

Exclusive Hold

A call can be placed on Exclusive Hold to ensure the privacy of the connection and that the call

can only be retrieved by you, even if the held call appears on buttons on other telephones.

Hold Recall

After placing a call on hold, it will recall the holding telephone after a predetermined time to

remind the user of the held call. The hold recall time is set independently for each telephone (from

0~255 secs.). Hold recall time can also be disabled.

Hot Dialing

Hot dialing enables the digital telephone user to begin on-hook dialing without pressing a /LQH or

[DN] button. The station can be programmed to automatically select a /LQH or [PDN] button when

the dial pad is pressed while the station is idle. This saves a keystroke by not requiring the station

user to press a [DN] or /LQH button to begin on-hook dialing. On-hook dialing saves time by not

requiring the station user to lift the handset to begin dialing.

Hotline Service

If a station remains off hook for a programmable period, it can automatically be directed

(immediately or with a delay) to a pre-programmed destination. The station may have partially

dialed a number or have dialed no digits at all.

Each station is programmed with its specific ring down destination. This is particularly useful in

applications where employees, patients or guests are not expected to know where to call for help at

different times of the day. This feature is compatible with standard and digital telephones.

Features

IP Telephony

Strata CTX General Description 06/03 61

IP Telephony

Data Network Assessment for Voice Traffic

Important! Voice over Internet Protocol (VoIP) can be affected by numerous factors related to

network structure and design. To prevent delays, jitter and voice data packet loss,

and achieve optimum VoIP traffic performance, your network must be designed or

redesigned for voice traffic with priority over data.

Toshiba highly recommends that the installing dealer assess the existing network for proper

handling of voice traffic and make sure it provides the required bandwidth per the number of

deployed VoIP instruments. Toshiba is not responsible for: network assessment for voice traffic,

network design/redesign or network support outside the topology it provides. Nor is Toshiba

responsible for diminished Quality of Service (QoS) caused by networks not capable of providing

necessary VoIP bandwidth.

Expected voice QoS as it relates to network parameters is shown in Table 35 on page 96.

Overview

The CTX supports Toshiba proprietary IP telephones, enhancing the CTX VoIP capabilities, and

providing powerful IP telephony add-on solutions for remote users. The Toshiba IPT1020-SD IP

telephone is compatible with both Strata CTX100 and CTX670 systems with Release 2.0 or higher

software.

The Toshiba IP telephony strategy is based upon a transitional approach. For most enterprises, the

migration path to IP telephony will be a gradual process rather than an event in time. Instead of

acquiring IP technology benefits through complete system replacement at higher cost and higher

risk, most enterprises prefer to integrate voice and data IP traffic into their existing telephone

systems as the need arises. This protects their investment in existing voice and data networks and

represents a low risk migration path. Toshiba has transformed Strata CTX systems into IP-enabled

communication systems to achieve this very important objective.

IP Telephone

The Toshiba IPT1020-SD IP telephone supports almost all the same Strata CTX features as 3000-

series digital telephones, extending the functionality of the Strata CTX to any location supported

over an IP network. The only feature the IPT1020-SD telephone does not support is Speaker Off-

hook Call Announce, but it does support Off-hook Call Announce over telephone handset. (For a

photo, see “IP Telephone” on page 31).

CTX IP Protocol

CTX IP uses an industry standard IP communication protocol, RFC3015 Media Gateway Control

(MEGACO+). Toshiba chose the MEGACO+ protocol for call control because it provides better

stimulus response that makes the telephone work efficiently over the IP network local area or wide

area network (LAN or WAN). In fact, Toshiba uses an enhanced version of MEGACO+ that

enables the Strata CTX to provide all the feature functionality of DKT3000-series telephone to IP

telephone users much better than could be done using other protocols.

Features

IP Telephony

62 Strata CTX General Description 06/03

This represents a very powerful feature set, as compared to many competitors’ IP telephones

which don’t support important telephone features such as:

• Busy Lamp Field (BLF) display of station status

• Background Music through telephone speakers

• Paging over telephone speakers

• Off-hook Call Announce over telephone handset

IP Telephone Features

The Toshiba IPT1020-SD IP telephone is

a 20-button speakerphone with a two-line

by 24-character display. It looks and

functions just like a DKT3020-SD digital

telephone; however, it has different built-

in connectors (shown right):

• The AC adapter (model BADP120-

1A supplied with the IPT1020-SD)

powers the telephone if PowerDsine’s

Power Over LANTM is not used (see

“Power Over LAN” on page 66 for

details). IPT1020-SDs do not use the

CTX power supply, so there is no

power restriction to limit the number

of IP telephones that can connect to an

individual Strata CTX cabinet.

• The RJ45 LAN jack connects the

telephone to the network via the

10Base-T/100Base-TX cable supplied

with the IPT1020-SD. The IPT1020-

SD operates on the network at 10/100

Mbps and can be connected to a fast

switch hub, router, LAN, WAN, etc.

• The RJ45 PC jack can connect the IPT1020-SD to the user’s PC. The IPT1020-SD can operate

like a switch, as opposed to a hub, so the telephone can be connected directly to the LAN or

Cable/DSL modem, and then a PC can be connected to the telephone PC jack to connect to the

LAN through the telephone.

• The built-in headset jack enables headsets to be connected to the telephone. No optional

headset interface is required. The same carbon or ECM headsets used on Toshiba digital

telephones can be used on IP telephones.

The IPT1020-SD also has the following attributes and capabilities:

• The IPT1020-SD contains two types of codecs (coder/decoder): G.711 and G.729A. The codec

determines the IP telephone voice quality and network bandwidth requirements. The G.711

requires the most bandwidth and provides the best voice quality. The G.729A requires less

bandwidth, but it does not provide the best voice quality. The desired codec is selectable for

each IP telephone in IP station administration using CTX WinAdmin.

• The external ringer interface connector is mounted inside the telephone base. This enables

connection of an HESB external speaker device to provide a loud ringer for the IP telephone.

DC12V

_+

LAN PC

HEADSET

AC Adapter Connects

to LAN Switch,

Router

Power

Over LAN

Connects

to PC

Built in

Headset

or HESB

Interface

6682

Features

IP Telephony

Strata CTX General Description 06/03 63

• Existing tilt stands (BTSD and BTSA) are compatible with then IPT1020-SD to adjust the

angle of the telephone as desired.

• There is no limit to the number of IP telephones that can be configured on Strata CTX systems.

All telephones in the system can be IP telephones up to the system’s maximum station capacity

(see Table 4 on page 11).

• Terminal Authentication is an option that allows a particular IP telephone to keep a reserved

directory number on a CTX system. This prevents IP telephones from logging in with another

telephone’s directory number if the other telephone has been disconnected to be taken to

another location. This feature uses the unique Media Access Control (MAC) address that is

permanently coded into each telephone network interface circuit. The unique MAC address of

the telephone is assigned to a particular directory number in system programming.

• IPT firmware can be updated locally or remotely using CTX WinAdmin. This enables service

personnel to update IP equipment with new features and enhancements as they become

available. Updates require a brief interruption of IP telephone operation (a few minutes).

• IP telephones have a discovery retry timer to prevent network congestion when many IP

telephones request services simultaneously. If network congestion is detected, the telephone

will pause and then retry for service.

• IP telephones have loop back and ping capabilities for maintenance and fault finding purposes.

• IP telephones support Dynamic Host Configuration Protocol (DHCP) or static IP addressing.

For a photo of the IPT1020-SD, see “IP Telephone” on page 31.

IP Add-on Module

A 20-button Add-on Module (DADM3120) is available for use with the IPT1020-SD IP telephone.

It looks and functions just like a DADM3020 digital Add-on Module. The DADM3120s can

connect to the IPT1020-SD IP or DKT3000-series telephones to provide 20 or 40 additional

feature or DSS/BLF buttons.

IP Interface Unit

The IP interface unit (BIPU-M2A) is a 16-port PCB that installs in a slot in the Strata CTX. The

BIPU-M2A has the following attributes and capabilities:

• The BIPU-M2A can be programmed in software to activate 16 channels to interface with

IPT1020-SD telephones.

• The BIPU-M2A supports both G.711 and G.729A standard codec compressions simultaneously.

The type of compression used is set independently for each telephone in system programming

(see the “IP Telephone” section.)

• The BIPU-M2A operates on the network at 10/100 Mbps and can be connected to a fast switch

router, LAN, WAN, etc. When connecting remote IP telephones to the BIPU-M2A over the

Internet a VPN router is not needed to circumvent Network Address Translation (NAT) and

firewall issues by tunneling.

• BIPU-M2A provides MEGACO+ mobility to enable roaming with Toshiba Mobility

Communications System (MCS) applications (available with Toshiba MCS R1.0). The

BIPU-M2 enables remote IP telephones to be connected over VPN and non-VPN IP networks.

• BIPU-M2A firmware can be updated locally or remotely using CTX WinAdmin. This enables

service personnel to update IP equipment with new features and enhancements as they become

available. Updates require a brief interruption of IP telephone operation (a few minutes).

Features

IP Telephony

64 Strata CTX General Description 06/03

IPT Anywhere

IPT Anywhere enables you to connect IP telephones remotely through the Internet and use all Strata

CTX telephone features (except Speaker OCA). IPT remote connections can be set with or without

the use of Virtual Private Network (VPN). VPN connections provide increased security and are

recommended for permanent type IPT remote connections. When moving IPT telephones frequently

to different locations (hotels, conferences, etc.), non-VPN connections are more practical.

When using home type xDSL or cable connections, only one or two IPTs may be connected

because of xDSL and cable bandwidth limitations. High speed T1, fiber, or Asynchronous Transfer

Mode (ATM)-type connections are required when installing more than two IPTs at a remote site.

An Internet configuration could use the following connections:

•No VPN, and thus, no security

•Third party VPN software residing on DHCP gateway server. To connect IPTs over the Internet,

using third party or Microsoft VPN software residing on a DHCP gateway server, see Figure 12.

•ATM (IP over ATM virtualization by VC/VP)

•Broadband Ethernet virtualization by Virtual LAN (VLAN)

•IP-VPN (IP-VPN based on Multi-protocol Label Switching (MPLS)

•Private line connection

For an access line to link the user’s location with the access point of the carrier or provider, using a

private line, broadband line (xDSL, CATV), or fiber optics is recommended.

The IPT Anywhere feature enables remote IP telephone users working in branch offices or home

offices to make full use of the extension features of the Strata CTX. The diagram below shows IPT

Anywhere connections using the optional VPN conection.

Figure 12 IPT Anywhere Example

6831

Satellite

Office

Satellite

Office

Home Office

IPT Anywhere

Router/

LAN Switch

Private

Line

Router/

LAN Switch

IP Network

(Internet, Intranet, WAN)

IPT

Main Office

LAN

LAN

LAN

LAN

Call Center

Contact Center

IPT

IPT

IPT

IPT IPT

IPT

IPT

IPT

IPT

Strata CTX

Tunneling

VPN

xDSL, Cable,

T1, Fiber, etc.

VPN Router/

LAN Switch

VPN Router/

LAN Switch

or Server

VPN Router/

LAN Switch

Cable/

DSL Modem

VPN Router/

LAN Switch

*

*

**

*

Features

IP Telephony

Strata CTX General Description 06/03 65

Quality of Service (QoS)

In any telephone system, deploying many IP telephones on a data LAN can have some unexpected

pitfalls if the network does not have the bandwidth and speed required to handle VoIP traffic. To

prevent delay, jitter, and data loss for VoIP traffic and retain the performance of your other

business-critical network applications a Network Voice Readiness Assessment must be completed

before installing VoIP. Toshiba is not responsible for Network Voice Readiness Assessments.

More information about Voice Readiness Assessment can be found at http://www.netiq.com/

products/vm/whitepapers.asp.

CTX IP provides a number of adjustable tuning parameters dealing with sharing of network

resources, collectively referred to as Quality of Service (QoS). Expected voice QoS as it relates to

network parameters is shown in Table 35 on page 96.

Some CTX IP voice quality adjustable parameters are listed below:

System Wide Parameters

• Software selectable G.711 or G.729A codecs with variable interval timing

• Type of Service (TOS) precedence, delay, throughput and reliability types can be individually

selected

• Differentiated Services (Diffserv) can be enabled

IP Telephone Group Parameters (256 groups)

• Voice Packet Transmission Interval

• Jitter buffer type

• Jitter buffer length

• Maximum acceptable delay

• Packet loss threshold

• IEEE802.1p

Priority Control

Priority Control can be enabled system wide. It provides a framework in which voice traffic

flowing on an IP network is given priority for processing. The CTX supports IEEE802.1p and

Differentiated Services “Diffserv” priority control protocols- selectable. In order to have priority

control processing work accurately, network equipment (router, switch, etc.) must support this

function and appropriate service must be ordered from the ISP provider or carrier.

QoS Measurement

CTX WinAdmin can measure the IPT QoS parameters listed below:

• Packets (sent/received)

• Delay (msec.)

• Jitter (msec.)

•Loss (%)

Features

IP Telephony

66 Strata CTX General Description 06/03

CTX Analog CO Line Interface Compatibility

To provide optimum voice quality of IP telephones on Strata CTX systems, there are some

compatibility requirements that must be followed when using analog CO line cards in the system.

• Toshiba highly recommends only using RCOU3A, RCOS3A, REMU2A (two-wire/four-wire),

REMU1A (four-wire), RDDU2A, and RGLU3A analog CO line interfaces in IP telephone

applications. These PCBs provide optimum speech quality for IPT1020-SD IP telephone

connections.

• Do not use RCOU1A, RCOS1A, REMU1A (two-wire), RDDU1A, RGLU1A, or RGLU2A

analog CO line interfaces in IP telephone applications. These PCBs will work, but will cause IP

telephone users to experience unacceptable voice quality and echo return loss.

Power Over LAN

The IPT1020-SD IP telephone requires local power for operation unless connected to a LAN that

has been equipped with special equipment to provide telephone power over the LAN. The AC

adapter (model BADP120-1A) supplied with the IPT1020-SD powers the telephone and is

included in the price.

If the customer prefers not to use local power in favor of powering the telephones over the LAN,

certain PowerDsine PD-6000 Power Over LANTM products, with software revision 6805 or later,

are compatible with IPT1020-SD usage on a LAN. These products are purchased from

PowerDsine, Ltd., http://www.powerdsine.com, and are not available from Toshiba.

The PowerDsine PD-6000 Power Over LAN products shown in Table 18, with software revision

6805 or later, are compatible with the Toshiba IPT1020-SD. AC and AC/DC models are available.

Important! Whenever ordering PowerDsine PD-6000 “Power Over LAN” products, be sure to

specify they have software revision 6805 or later, and they are for use with the

Toshiba IPT1020-SD IP telephone. You can tell the software version by looking at

the serial number of the PowerDsine unit. The four-digit software version number is

imbedded in the middle of the 15-digit serial number.

Table 18 Power Over LAN Specifications

Ports, appearance Model Name Input Output

24 port type PD-PH-6024/ACDC/48 AC input Voltage: 88 – 264 VAC

AC Frequency: 47 – 63 Hz

DC input Current: 10A at 48 VDC

Output Voltage: -

48VDC

User Port

Power: 16.8W

(Max.)

Data Rates:

10/100 Mbps

PD-PH-6024/AC/48 AC input Voltage: 88 – 264 VAC

AC Frequency: 47 – 63 Hz

12 port type PD-PH-6012/ACDC/48 AC input Voltage: 88 – 264 VAC

AC Frequency: 47 – 63 Hz

DC input Current: 10A at 48 VDC

PD-PH-6012/AC/48 AC input Voltage: 88 – 264 VAC

AC Frequency: 47 – 63 Hz

6 port type PD-PH-6006/ACDC/48 AC input Voltage: 88 – 264 VAC

AC Frequency: 47 – 63 Hz

DC input Current: 10A at 48 VDC

PD-PH-6006/AC/48 AC input Voltage: 88 – 264 VAC

AC Frequency: 47 – 63 Hz

Features

IP Telephony

Strata CTX General Description 06/03 67

Toshiba IP Soft Phone

The Toshiba IP Soft Phone will be available in a future release. The Toshiba IP Soft Phone is an IP

telephony client that works with a wired or wireless (Wi-Fi) desktop or laptop PC or Pocket PC.

The Toshiba IP Soft Phone integrates the power of a PC with all of the features available on a

DKT3000-series telephone, except background music.

With the Toshiba IP Soft Phone installed on a Wi-Fi Pocket PC or laptop PC, users can have true

mobility with access to voice mail, programmable feature buttons, and a directory that works with

Microsoft® Outlook® 2002. Users can access the Internet on the same Pocket or laptop PC that

has the Toshiba IP Soft Phone.

IP Soft Phone operation requires a wired or wireless connection over the IP network (Internet,

WAN, LAN, etc.) to the CTX BIPU-M2A IP interface. The voice communications uses the

MEGACO+ protocol for call control signaling and RTP for voice transmission.

The Toshiba Soft Phone works on the following:

• Desktop or laptop PC with Windows XP, or higher,

operating software (OS)

• Toshiba Pocket PC e750 series with Windows Pocket PC

2003

The Toshiba IP Soft Phone operates much the same as a

Toshiba Digital 3000-series telephone (see Figures 13 and 14).

A mouse or stylus is used to click or select the buttons. The

&DOO button operates the same as the DKT3000-series

telephone 6SNU button. Additionally, there are six feature

buttons that can be customized from telephone programming

mode.

Figure 14 Toshiba IP Soft Phone Sample Screen

6835

Figure 13 Toshiba

Pocket PC

Press to see

more buttons

or directory

Turns microphone

speaker On/Off

Up to six flexible

buttons are

programmed from

the Strata CTX

Volume

Control

Live call

progress

display

Soft Keys

6821

DON-IPT:

APR 17 THURSDAY

NO.2752

04:38

Features

IP Telephony

68 Strata CTX General Description 06/03

With Outlook 2002, you can create a directory for the IP Soft Phone. Once a directory is created,

the user can click on a name in the directory to automatically dial their number (see Figure 15).

Figure 15 Example of IP Soft Phone Directory

The IP Soft Phone can be connected to the CTX several different ways:

• Intranet – A wired or wireless PC can connect to the office LAN that connects to an IP

telephone that connects to a BIPU-M2A in the Strata CTX.

• Internet – A wired or wireless PC at a remote site can connect to a Cable or DSL modem, to an

Internet Service Provider (ISP), to a router, to the BIPU-M2A in the CTX (see Figure 16). (For

additional connection examples, refer to the Strata CTX Installation and Maintenance manual

– IPT Chapter.)

• Wireless – The wireless PCs, such as the Toshiba Pocket PC or Toshiba Tablet PC need a Wi-Fi

system that uses the 802.11b standard. The IP Soft Phone wireless units can operate within 300

feet of an access point. Toshiba does not provide or recommend access point equipment.

Figure 16 IP Soft Phone Internet Connection

Licensing

The CTX has to be optioned for IP Soft Phone Licensing in order for the IP Soft Phone to function

with the BIPU interface.

6823

Click on a name

and the Strata CTX

dials the number

Use Outlook to

add names to the

Directory

Name

Hugh Leon

Jessica Kai

Kenny Voldrich

Tony Garaldi

Tony Bell

Bob Rogers

Shayla Morgan

3202

4011

3249

4201

4100

3237

3200

Ext

6875

Strata CTX

BIPU

Router

Access

Point

802.11b

Cable or

DSL Modem

LAN LAN

Home

PC with

Soft Phone

Access

Point

802.11b

Pocket PC with

Soft Phone

(Wi-Fi)

Router

Internet

Service

Provider

PC with

Soft Phone PC with

Soft Phone

(Wi-Fi)

Pocket PC with

Soft Phone

(Wi-Fi)

PC with

Soft Phone

(Wi-Fi)

Features

Private Networking Over Internet Protocol

Strata CTX General Description 06/03 69

Private Networking Over Internet Protocol

Strata Net CTX multi-system networking can be implemented over an IP network using Strata

CTX systems with BIPU-Q1A IP interface PCBs. The BIPU-Q1A requires CTX Release 2.1

software. This feature offers the same connection service as ISDN dedicated lines with QSIG

protocol on the public network (see “Strata Net Multi-system Networking” on page 78 for more

information). QSIG over IP does not support data calls (modem signal and G3 FAX).

The BIPU-Q1A can be configured for 16 channels in system programming. The BIPU-Q1A

supports the same functions of call control as the dedicated ISDN QSIG interface and the two

interface types can be mixed in on a Strata Net network. However, the BIPU-Q1A only interfaces

with the BIPU-Q1A, not with the BPTU or RPTU interfaces and vice versa.

CTX private networking QSIG over IP can support up to 128 separate nodes.

BIPU-Q1A interface parameters include:

• 100Base-TX: Automatic recognition and switch

• Transmission: TCP/IP, UDP/IP

• Protocol: IP QSIG (ECMA-336), NAT compatible

• Protocol: RTP/RTCP for voice transport

• Voice coding: G.711, G.729A, selectable

• Priority process: Diffserv/IEEE802.1p

An example of Strata Net QSIG over IP networking is shown below.

Figure 17 QSIG Over IP Example

Strata CTX

QSIG

over

IP

QSIG

over

IP

QSIG over IP

Strata CTX Strata CTX

IP Network

6755

Router

or Server with

or without VPN

Router

or Server with

or without VPN

BIPU-Q1A

BIPU-Q1A

BIPU-Q1A

Router

or Server with

or without VPN

Features

Integrated Services Digital Network (ISDN)

70 Strata CTX General Description 06/03

Integrated Services Digital Network (ISDN)

ISDN is a set of integrated telecommunications services, available over the public

telecommunications networks. ISDN makes it possible to send, receive and modify information

using telephone lines in ways that were not previously possible, such as:

• Dynamic use of individual or groups of standard (POTS), DID, Tie, FX, WATS, 800 lines on an

as-needed basis

• Much faster call setup and data transfer up to 128Kbps

• Multi-purpose line use, including sharing lines for voice, data, fax, and video

• DID functionality based on the number dialed; without needing to reserve a block of numbers

ISDN service comes in two forms:

•Primary Rate Interface (PRI) supports simultaneous voice or data connections (eight, 16 or

23). PRI is similar to digital T1 service and uses two pairs of wires from your phone company.

The RPTU PCB supports PRI on the Strata CTX.

•Basic Rate Interface (BRI) supports up to two simultaneous connections using a single pair of

wires. The Strata CTX BRI cards support both station side and trunk side connections. Strata

CTX systems also support BRI interface from the public network as a CO line service. There

are two types of ISDN BRI interfaces: S/T type (via RBSU/RBSS) and the

U-type (via RBUU/RBUS).

Least Cost Routing (LCR)

Least Cost Routing chooses the most appropriate route over which to connect an outgoing call

based on the following:

• Dialed Digits

•Time of Day

• Type of Day (Business, Weekend, Holiday)

• LCR group of the caller

The combination of routing tables, indices, route definitions and time-of-day qualifiers can

produce up to 75 million combinations. Routing changes automatically for each type of day,

according to the time of day. This schedule is independent of the Day/Night mode schedule which

applies to ringing and CO assignments.

Line Buttons

Telephone buttons that are used for making and receiving outside calls are referred to as /LQH (or

&2/LQH) buttons. (For information on various [DN] buttons, refer to “Directory Numbers” on

page 55.) The Strata CTX supports the following types of line buttons:

CO Line Buttons

Smaller systems have traditionally provided the direct appearance of the CO lines on the

telephones where maximum visibility of the line status, flexible ringing assignments, and informal

call transfers associated with key telephone systems may be implemented.

Features

Live System Programming

Strata CTX General Description 06/03 71

Pooled CO Line Button

Pooled Line Group buttons enable a group of CO lines to “appear” under one button. Pooled and

single appearing line buttons are designed for use with loop and ground start lines, not Tie, DID,

DNIS or ANI lines.

Group CO Line Button

Group CO line buttons are like individual CO line buttons except these buttons represent all the

lines for a particular ISDN Channel Group. This enables ISDN channels to operate similar to

analog CO lines on a key telephone system. These buttons may have appearances on multiple

telephones providing call coverage across several telephones. Multiple appearances of the same

Group CO line button is possible on each phone to allow multiple call handling for that group from

each station.

Live System Programming

Programming the Strata CTX from an on-site or off-site location does not interrupt the operation

of the system in most cases. It is interrupted for hardware upgrades.

Lost Call Treatment

Lost Call Treatment provides the CTX a mechanism for terminating calls that cannot be

terminated with the usual calling patterns. One scenario would be a call that is recalled to a station,

the station user is no longer there to answer the recall and no forwarding pattern is programmed.

The call will ring at the recalled station until the Lost Call Timer has expired after which the

system will direct the call to the Lost Call Destination.

Message Waiting

Any station and most voice mail devices can turn on a message waiting indicator for a designated

digital or standard telephone station.

LED Indication

Message waiting lights can be activated when a voice mail message has been left, or they can be

turned on by a calling station. The station user can retrieve messages by pressing the button next to

the message waiting light or by dialing an access code from a standard telephone.

The telephone main 0VJ light indicates a message is waiting for the telephone [PDN]. Up to four

[PhDNs] per telephone can also have individual MW LEDs assigned to flexible buttons.

Stutter Dial Tone

Stutter dial tone is also used to indicate a message is waiting or your telephone is in the DND

mode. When a station user goes off-hook, two different available stuttered dial tones indicate

whether a Message Waiting (MW) or DND condition exists. The MW-stutter dial tone indicates a

message is waiting for the station. DND-stutter dial tone indicates DND is set at the station. (DND

provides a fast busy tone burst as stutter dial tone.) If both conditions exist simultaneously, the

MW-stutter dial tone has priority. This is very valuable to station users that do not have a MW

Light Emitting Diode (LED) or '1' button LED on their telephone. (See Table 32 on page 94 for

details of each type of stutter dial tone.) With Release 1.3 and higher, users can disable (in

programming) stutter dial tone for message waiting and when in the DND mode. If stutter dial tone

is disabled, they will hear normal dial tone when you go off hook.

Features

Microphone (External Unit)

72 Strata CTX General Description 06/03

Microphone (External Unit)

An external microphone (RFDM) can be connected to the DKT2020-FDSP digital telephone

enhancing “full-duplex” operation by virtue of the “superdirectional” characteristic of the

microphone. When this option is on, the internal microphone is disabled on all but Voice First

Handsfree Answerback calls and OCA calls. The external microphone is powered by the DKT and

does not need to be turned off when not in use.

Music-on-hold

Music-on-hold can be derived from a customer-supplied radio, tape player, tuner, CD player or

other device to provide music or announcements to parties on hold on CO lines or on [DNs]. With

the Strata CTX, you can have up to 15 MOH/BGM sources. Each CO line group and each DID/

DNIS number may be assigned a specific MOH source. Stations and network Tie lines can also

share a unique MOH source.

Multiple Call/Delayed Ringing

With Strata CTX Release 1.3 and higher, you can assign Delayed Ringing to voice mail and auto

attendants. This feature can also be used to ring multiple (25 max.) telephones immediately or with

a delay by dialing a group pilot number. Each group member can have Immediate, Delayed Ring 1

or Delayed Ring 2. Delayed Ring times are adjustable (1~180 seconds) for each Multiple Call

Group. Multiple calls to digital telephone is supported; however, delayed ring to digital telephones

is not supported as of this printing.

Off-Hook Call Announce (OCA)

Station users may announce a call when the station they call is busy talking with the handset off-

hook. The announcement is only audible to the telephone user receiving the OCA call, not to the

other party in the original conversation.

Two different methods of operation are provided – handset or speaker OCA. With handset OCA,

the OCA caller’s announcement comes in on the telephone handset. With speaker OCA, the

announcement comes in on the speaker. Handset or speaker OCA can be set individually for each

telephone that must receive OCA calls. Speaker OCA requires a BVSU option PCB installed in the

telephone that receives the OCA call. Handset OCA has no optional hardware requirement.

When a busy telephone receives a handset OCA call, replying confidentially to the OCA caller can

be accomplished by pressing the 0VJ button (toggle) to place the original call on hold or holding

down the 0LF button to make a short reply. In either case, the original caller will not hear the reply

to the OCA caller. To reply to a speaker OCA call, the user covers the handset mouth piece and

talks back through the telephone microphone.

Any type of telephone can be enabled to originate OCA when calling a busy digital telephone. The

feature is activated automatically (optional setting) or manually (Call Completion code – digit 5).

Stations receiving OCA must be proprietary digital telephones assigned with OCA-receiving

capability in system programming. Standard single-line telephones cannot receive OCA.

Any type of station can make an OCA call, as long as the station has this option enabled in system

programming. OCA to DND telephones is allowed only if DND Override is allowed on the called

and calling telephones.

Features

Off-Premise Stations

Strata CTX General Description 06/03 73

Off-Premise Stations

Off-premise stations are supported using either standard analog telephones or Toshiba digital

telephones. This can accommodate both individual telephones and branch office connections. Off-

site standard analog telephones can be part of the system, having access to many of the features

offered by the Strata CTX. Each off-site station requires a special OPX line from the CO.

Off-site digital telephones can be part of the Strata CTX system using MCK Branch Office

EXTenders. This is ideal for organizations with geographically dispersed locations, extending the

power of the main location’s Strata CTX to small branch offices over your existing data network.

This enables groups of remote workers to use Toshiba digital telephones to have seamless access

to the main location’s telephone system and voice mail system.

Remote employees have transparent access to all the same capabilities as if they were locally

connected to the Strata CTX system. They have can the same ability transmitting voice traffic and

digital telephone signaling over the customer’s existing Local Area Network (LAN) Wide Area

Network (WAN) private IP packet network or the public Internet.

Override

Call Forward Override

Stations with this feature will not forward when they call stations that have System or Station Call

Forward activated. This applies when using the telephone dial pad or [DSS] button to make a call.

It also applies to [DSS] buttons on DSS consoles or add-on modules associated with the Call

Forward Overriding telephone.

Class Of Service Override

By dialing a Class of Service Override (COS) code, a user can change a station’s class of service to

one associated with the override code. When the call is terminated and another is attempted from

the same station, the original Class of Service is applied. This allows selected users to override toll

restriction or other restrictions that are placed on any telephone in the system.

Do Not Disturb (DND) Override

A privileged caller may invoke the DND Override feature after dialing an internal station and

receiving a DND indication. If that privilege is granted to the calling station and the called station

permits its DND to be overridden, the call will ring on that phone.

Executive Override

Stations with this feature allowed by COS can enter any conversation in the system by dialing a 

or pressing a Feature Prompting Soft Key after dialing a busy station. An optional warning tone

notifies the parties that another party is about to conference into their conversation. Executive

Override can be blocked selectively to any station in system. Executive Override must be allowed

in system programming for the called and calling station.

The Do Not Disturb feature can also be used to block Executive Override; however, stations that

are allowed DND Override can use Executive Override on stations in the DND mode. The

3ULYDF\ button does not block Executive Override.

Features

Paging

74 Strata CTX General Description 06/03

Privacy Override

Privacy override controls the ability of multiple station users with a shared (common) /LQH or

[DN] button appearance to join in each other’s conversation by pressing the busy button

appearance. A station must be programmed with Privacy Override to permit the intrusion on a

shared /LQH or on [DN] buttons.

In the case where Privacy Override is normally allowed, a telephone can have a “Privacy” button

to block Privacy Override (intrusion) to the call. The Do Not Disturb feature does not block

Privacy Override. In the case where Privacy Override is not normally allowed, a telephone can

have a “Privacy Release” button to allow intrusion to the call by any station with the shared button

appearance. (See “Privacy” for more information.)

Paging

The Strata CTX has a paging interface that supports a Toshiba External Speaker (HESB) or a

customer-supplied amplifiers and speakers for Paging, Night Ringing over Page, and BGM

applications. Users can access any of the Paging options by dialing access codes or by using a

programmed One Touch button.

Telephone Group Paging

Paging is activated from an extension by specifying a Paging Group. Paging can be broadcast

through digital telephone speakers and external paging devices simultaneously. The system

supports up to 16 telephone page groups with up to 32 telephones per group. Standard telephones

cannot be members of a page group.

External Speaker Page Zones

The Strata CTX supports eight different paging zones for external speakers. Users can access

zones by dialing an access code plus the zone or pressing a One Touch button. The zones are

composed of customer-supplied speaker(s) and amplifier(s). One BIOU supports up to four page

zone interfaces, a second BIOU is required for 5~8 zones.

Emergency Page

Designated stations can be permitted to place an Emergency Page to ensure they can reach all

concerned with an important announcement. An Emergency Page is one that will supersede any

current page to allow this privileged station to take over the paging apparatus. Like other forms of

paging, an Emergency Page can be an All Page or directed to a specific Page Group and External

Page Zones.

Each of the 16 Paging Groups supports up to 32 devices. Emergency Page groups follow the

regular Group Paging. The list for Emergency All Call Paging is a separately defined list from

regular paging. An emergency page may be answered in the same manner as a regular page.

Night Ringing Over Selected Page Zones

Lines can be programmed to night ring over eight selected Page zones via customer-supplied

paging equipment. Up to two BIOU PCBs can be installed to connect external paging or night

ringing equipment. Each BIOU supports up to four page zones.

Features

Power Failure Protection

Strata CTX General Description 06/03 75

Power Failure Protection

The Strata CTX has important optional capabilities that keep the system operating when

commercial AC power is interrupted.

Power Failure Transfer

The Strata CTX can immediately switch loop start analog CO lines directly to dedicated standard

telephones (customer-provided 2500- or 500-type) for incoming and outgoing calls in the case of a

commercial AC power failure. The transfer is automatic with no manual transfer procedure

required. During normal operation with AC power, the Power Failure telephones function with all

Strata CTX features available to a normal standard telephone. This feature requires an external unit

called the Power Failure Transfer Unit (DPFT).

Each DPFT provides interface for eight power failure telephones. A Standard Station Interface

(RSTU) circuit card is required to supply the DPFT with a -24VDC control power and ground

connections. The number of Power Failure telephones available depends on system configuration.

The system maximum is 264.

Reserve Power Battery Backup

Two or four 12-volt gel-cell, maintenance-free batteries can be connected to the CTX system

power supplies for system battery backup (80 amps./hours max.). The CTX670 system power

supply is standard-equipped with a battery charger and the batteries continuously trickle charge to

capacity while electrical power is present. The CTX100 power supplies must be equipped with the

optional ABCS battery charger to charge reserve power batteries.

If the AC power fails, the Strata system automatically switches over to battery power without any

interruption in operation. Calls in progress are not interrupted. Battery operation duration depends

upon the condition and ampere hour rating of the batteries and the system load. However, the

minimum battery operation time would be several hours. Connection of reserve power batteries

must be made when commercial AC power is available.

Privacy

Privacy prevents intrusion on calls that appear on shared (common) [DN] or line buttons. If a

telephone has a call on a [DN] or line button that appears on other telephones, the other telephones

cannot intrude on the call by pressing the shared button unless the intruding telephone has the

Privacy Override feature or the telephone with the call activates the 3ULYDF\5HOHDVH button.

Repeat Last Number Dialed

This feature enables a digital station to automatically redial the last number dialed from their

station by selecting an outgoing line and pressing the 5HGLDO button or by dialing an access code.

Digital key telephones have a fixed 5HGLDO button for automatic redialing of the last number

dialed.

Features

Ringing

76 Strata CTX General Description 06/03

Ringing

Ring Over Busy

When a digital telephone is busy on a call and then receives an internal or external call on an idle

[DN] or line button, the button will automatically flash and ring with Ring Over Busy tone. The

tone burst can either be sent two times (three seconds apart) or repeated continuously every three

seconds or not sent as a station option. To answer a Ring Over Busy call, the user can hold, transfer

or disconnect the existing call.

On Voice First calls to a busy telephone that has an idle [DN], the caller will get busy tone. The

caller can then dial the digit  to cause the idle [DN] to Ring Over Busy.

Ringing Cadence

With Release 1.3 and higher, you can choose between two different ringing cadences for standard

telephone circuits in programming. This option is necessary to accommodate some voice mail and/

or auto attendant devices. This is a system wide option that allows external calls to ring with the

traditional one sec. on./three sec. off cadence or optionally with a faster cadence of .4 sec. on./.2

sec. off. This option does not apply to digital telephones. If ringing cadence is used, Centrex ring

repeat must not be used.

Delayed Ringing

See “Delayed Ringing” on page 52.

Distinctive Ringing

See “Distinctive Ringing” on page 56.

Speed Dial

This feature, sometimes known as automatic dialing or one-touch dialing, enables the customer to

assign dialing codes to telephone numbers that are frequently called. Strata CTX offers three forms

of Speed Dial: System Speed Dial (up to 800 max. per system), Station Speed Dial (100 max. per

station), and One Touch buttons. Station Speed Dial numbers and One Touch buttons are unique

for each station and cannot be used by other stations. System Speed Dial numbers can be used by

any station in the system.

To dial System and Station Speed Dial numbers, the user presses the 6SGLDO button and then dials

the appropriate three-digit code for the telephone number to be dialed. To dial a telephone number

assigned to a One Touch button, the user simply presses the One Touch button. Users can program

Station Speed Dial and One Touch buttons from their telephones.

CTX WinAdmin is required to program System Speed Dial numbers and can also be used to

program Station Speed Dial numbers, but not One Touch button numbers. Each Station and

System Speed Dial number can be assigned a nine-character name using CTX WinAdmin.This

name appears in the DKT3014 large LCD screen System Speed Dial and Personal Speed Dial

directories.

Features

Station Hunting

Strata CTX General Description 06/03 77

One Touch Buttons

One touch buttons enable users to store speed dial and custom feature access sequences on a single

button. When this button is pressed, the stored number is dialed or the feature is accessed.

You can store frequently dialed numbers, such as three-digit System Speed Dial codes, onto a One

Touch button. This eliminates the need to enter the three-digit code to dial a System Speed Dial

number. Complete telephone numbers up to 32 digits can also be stored on a One Touch button.

These buttons make it easy to access features that usually require pressing multiple buttons and/or

dialing special access codes. For example, a user may have to dial an access code () plus a

zone number () to page the warehouse. This sequence can be set on a One Touch button labeled

“Page Warehouse.” Another button can be set to page a particular group of telephones.

The One Touch button also has a “stop” function that can be entered between two numbers, such

as a telephone number and security code. When the One Touch button is pressed, it can speed dial

a telephone number, then pause (LED flashes). When the call is answered, it prompts for a security

code. The user can then press the flashing button and enter the security code. Any number of

“stops” can be set to enable dialing multiple numbers.

Multiple feature buttons such a &QI?7UQ, [DN], CO line, etc., can be set on One Touch buttons to

allow multiple button presses to be stored under one button. This enables tandem line connections

and other call setup sequences to be dialed easily by pressing one button.

Station Hunting

A series of Directory Numbers (DNs) can be organized in groups in such a way that if a called

[DN] is busy the call will try to ring another [DN] in the group. If that [DN] is busy it will hunt to

a third [DN], etc. Telephones in the same department, voice mail ports and boss/secretary call

coverage situations are typical applications for hunt groups. Hunt group members can remove

themselves from the group by placing their station into the Do Not Disturb mode. The system

supports three types of station hunting:

Serial Hunting

In this type of hunt group, calls hunt [DNs] in a series from first to last in a specific order. When

any [DN] in the series is called, the system will ring the first idle [DN] in the series, starting with

the called [DN], hunting to the last [DN] in the series. As an option, this type of hunt group can

have a unique Pilot [DN] assigned to it. When callers dial the Pilot [DN] to reach a telephone in

the group, calls will hunt all [DNs] from first to last.

Circular Hunting

In this type of hunt group, calls hunt [DNs] in a series in a specific order; however, the series forms

a loop, which enables the last [DN] to hunt to the first [DN]. When any [DN] in the series is called,

the system will ring the first idle [DN] in the series, starting with the called [DN], hunting to all

[DNs] in the series. As an option, this type of hunt group can have a unique Pilot [DN] assigned to

it. When callers dial the Pilot [DN] to reach a telephone in the group, calls will hunt all [DNs] from

first to last.

Distributed Hunting

This type of hunt group always has a unique Pilot [DN] assigned to it. Callers dial the pilot [DN] to

reach a telephone in the group. Calls hunt in such a way so as to distribute the calls evenly to each

[DN] in the group. Hunting rotation always starts in sequence with the [DN] that follows the [DN]

that received the last call – even if all other [DNs] are idle.

Features

Station Message Detail Recording (SMDR)

78 Strata CTX General Description 06/03

Camp on to Hunt Groups

On incoming CO line calls to busy hunt groups, the caller automatically camps on to the called

[DN] or Pilot [DN] and the caller receives ring-back-tone.

On internal calls to busy hunt groups, the caller may get busy tone. The caller can then dial a digit

to initiate Camp On-Busy to the called, busy [DN] or the Pilot [DN], if used. As an option, for

each hunt group that uses a Pilot [DN], calls will automatically camp on to the called Pilot [DN].

With the Automatic Camp On option, the caller does not get busy tone, instead the caller receives

confirmation tone followed by ring-back-tone. When using hunt group Pilot [DNs], camped on

calls queue onto all [DNs] in the group and will connect to any [DN] in the group that becomes

available. When not using Pilot DNs, Camp On is only applied to the called [DN].

When more than one party is camped on (queued) to a hunt group, the party with the highest

Queuing Priority Level (QPL) will be connected first when the destination becomes available. If

the parties have the same QPL, the longest waiting call will be connected first.

Station Message Detail Recording (SMDR)

For each incoming, outgoing or tandem call, the Strata CTX can generate a record that includes

details of the call, including the originating station or trunk, the start time of the call, its duration,

authorization codes, etc. If a station user dials “911,” the Strata CTX will also generate a record at

the beginning of the call as part of its internal notification that an emergency call is in progress.

SMDR requires an optional BSIS interface PCB and a connected Call Accounting system.

Strata Net Multi-system Networking

Strata Net is a private networking application based on QSIG, an international standard for the

interconnection of PBX. Strata Net delivers a rich set of calling features across multiple Strata

CTX systems distributed throughout the enterprise. Users benefit from transparent dialing and

simple feature operation.

Advanced networking features include Centralized Voice Mail, Centralized Attendant and Station

DSS button appearances across all nodes. Network Station Message Detail Reporting (SMDR).

Alternate Routing provides for toll bypass configurations and automatic recovery from network

disruptions.

Strata CTX systems are interconnected with DS1 (T1) circuits to provide ISDN-type inter-

connectivity. DS1 circuits may be leased from public carriers, derived from Frame Relay or IP

networks, or connected across twisted-pair cabling or fiber optics.

QSIG over IP also provides full Strata Net connectivity and capabilities over an IP network (VPN

WAN, Internet or intranet).

Up to 128 nodes can be accommodated within the Strata Net numbering plan. Up to four nodes

connected in tandem can give satisfactory performance with regard to latency. As with any

network design, transport, delay speech volume and other issues must be carefully considered.

Coordinated Numbering Plan

Strata Net can be configured to allow users to call each other across network nodes with simple

network directory numbers. This eliminates the user’s need for access codes and network maps.

Calls that encounter a busy or unanswered destination can be forwarded to any node in the

network, including a centralized voice mail system or attendant.

Features

Strata Net Multi-system Networking

Strata CTX General Description 06/03 79

QSIG Basic Call Control

The Strata CTX conforms to the QSIG standard for Basic Call Control. This is the basis for all

Strata Net connectivity and interoperability with PBXs from other manufacturers. Basic Call

Control provides for connection, dialing, identification of calling and called parties’ names and

numbers and message waiting indications among other features.

Important! Toshiba does not guarantee interoperability with other manufacturer’s products:

only conformance to the standard.

Alternate Routing

Each Strata CTX can be programmed for thousands of routing patterns for Strata Net alone. This

allows the creation of networks in which calls can be automatically re-routed around network

disruptions. Centralized facilities and features can continue to work and users will be unaware of

problems while they are being repaired.

Alternate Routing also permits Toll Bypass in which Strata Net can be used to deliver a public call

from a point in the network where toll charges are minimized. Such a scheme is known as “Hop

Off” for the ability of the private network to determine the point at which the call will hop off to

the public network.

Centralized Attendant

One attendant can serve an entire Strata Net (requires Strata CTX R1.3 and higher, as well as CTX

Attendant Console application R1.3 and higher). Station users only need to dial “0” to reach the

centralized attendant regardless of the node in which they reside. The attendant can reach any

station in the network using its Network Directory Number. Trunks attached to any network node

can be programmed to terminate to the centralized attendant and their source and calling party

information will be delivered to the attendant’s display. The BLF appearances of all stations from

all nodes can appear on the centralized Attendant Console.

Telephone DSS Buttons

With Release 1.3 and higher, telephone DSS buttons can appear across the QSIG network. This

enables a user’s DSS button to function in all nodes in a CTX network. The DSS function works

within or across a network.

Centralized Voice Mail

Requires Stratagy ES or iES Release 4 or higher. A voice mail system attached to any Strata Net

network node can serve users throughout the enterprise. Unanswered calls will be forwarded to the

voice mail, the source and calling conditions identified and the appropriate voice mailbox greeting

will be played. The voice mail system can control message waiting indications throughout the

network as messages are left and retrieved. A single network can even support multiple centralized

voice mail systems with each station being programmed for the appropriate system. Record to

voice mail and voice mail soft keys are available across all network nodes from a single Stratagy

R4 ES or iES voice mail system.

Network SMDR

An external Strata Net call will generate a call record at the terminating node for that call. Transit

nodes will not generate records. The records can be stored in customer-supplied external buffers at

each node. Polling call accounting software can gather and organize the data from multiple nodes.

Local buffering provides survivability in the event of network disruption.

Features

System Fault Finding and Diagnostics

80 Strata CTX General Description 06/03

System Fault Finding and Diagnostics

The Strata CTX can detect problems in the system. These conditions can be detected, alerted,

logged, and traced. Strata CTX includes many useful diagnostic tools.

Alarm Indication of System Faults

Visual Alarms are presented to CTX WinAdmin and attendant consoles.

SmartMedia Card

This is a small memory card that is commercially available in retail stores. It is the same as

SmartMedia cards used in digital cameras, MP3 players, etc.

The Strata CTX uses the SmartMedia card to store all error, trace logs and a backup copy of the

system operating software and the customer database. The SmartMedia card is inserted into a

socket on the CTX processor. The CTX processor creates directories and files onto the card for

maintenance functions. Using CTX WinAdmin enables moving, copying, or deleting these files

without having to remove the SmartMedia card from the CTX processor. With CTX WinAdmin,

this works locally or remotely. SmartMedia files can also be managed by removing the

SmartMedia card from the CTX processor and inserting it into a PC SmartMedia card read/write

adapter.

Fault Detection and Error Logs

The Strata CTX detects and logs abnormalities that it encounters during operation. All error and

trace logs are stored on the SmartMedia card on the system processor and are monitored by

CTX WinAdmin. Examples are trunk failure detection and auto busy-out, digital telephone port

failure detection and auto busy-out plus error log, Expansion Cabinet power supply failure alarm

and error log, etc.

Event and System Administration Logs

Events such as station buttons pushed or lines accessed are stored in an Event Log. All actions

made by the System Administration user are logged. Both logs may be called up at a later time.

Automatic Fault Recovery

The system can automatically correct certain conditions detected during operation. This enables

the system to continue operating normally without requiring correction.

System Trace

The system records telephone key strokes and other high level events and presents the data in a

format understandable and useful to the field technician for troubleshooting purposes. The system

also records more detailed data useful to a software support engineer.

Manual Test

The maintenance technician can perform certain test functions using CTX WinAdmin to determine

proper operation of the system.

Features

Transfer

Strata CTX General Description 06/03 81

Backup/Restore

The customer database can be backed up and restored using the SmartMedia card. The customer

database is a file that can be stored on the SmartMedia card, transferred to the PC hard drive,

e-mailed, etc.

Maintenance and Administration

The CTX WinAdmin terminal can be connected directly to the Strata CTX or via the customer’s

LAN as well as remotely over the Internet and via modem over the public network. The Strata

CTX processor comes standard with a network interface port and a built-in modem.

Software Upgrade

The Strata CTX operating software can be upgraded using the SmartMedia card or by

downloading it from a remote location. The operating software is a file that can be stored on the

SmartMedia card, transferred to the PC hard drive, e-mailed, etc.

Transfer

Transfer is the ability to redirect a connected call to new destination. The Strata CTX provides

three means of transferring a call and three means of terminating transferred calls, depending on

the calling state of the destination. The transferring features and the terminating features may be

used in combination to serve most needs that arise.

Transfer with Camp On

This feature enables the transfer of a call to a busy destination. The transferred party automatically

camps on to the busy destination when the transferring party releases the call.

Transfer Immediate

Call Transfer Immediate simplifies the transfer of calls for users of digital display telephones. With

a conversation in progress, the display phone user presses the TRNS Soft Key and dials the transfer

destination. The calling party is placed on Consultation Hold, the call immediately transfers and

the transferring phone returns to idle. This feature does not apply to network calls.

Transfer Privacy

An outside call that has been transferred can only be answered at the station to which the call has

been transferred. Another station cannot pick up the transferred call using a common CO line

button unless it is another station using the Directed Call Pickup feature or a station that has a

[DN] appearance of the “transferred to” [DN]. A flashing red LED indicates the call is transferred.

Privacy for transferred calls can be disabled in programming.

Transfer (Screened)

The transferring party can talk privately with the receiving party before connecting the party to be

transferred. While that conversation is going on, the transferred party is on Consultation Hold

listening to Music-on-hold. When the receiving party agrees to accept the call, the transferring

party can use the switch hook or feature button to include the original party in the conversation. At

this point, the transferring party can hang up and the other two parties remain connected.

Features

User Programming Mode

82 Strata CTX General Description 06/03

Transfer (Unscreened)

Unscreened Transfer allows the transferring party to exit the connection before the transfer

destination answers. After the destination answers the call, the system treats it as a regular call. If

the destination does not answer the call within the predetermined time of period, the transferring

party is recalled.

Transfer to Voice Mail

See “Direct Transfer to Voice Mailbox” on page 84.

Music or Ringing Option

This feature enables ringing or music to be heard by the caller when their call is transferred,

depending on system programming.

User Programming Mode

Digital telephone users can use the programming mode for customizing their Toshiba telephones

without the aid of an Administrator or Service Technician. The User Programming mode is

accessed with a 3URJUDP button assigned to a flexible button or through an access code. User

Programming enables users to customize these features:

•Flexible Buttons – Toshiba telephones have 10, 14, or 20 flexible buttons to which the user can

assign any one of approximately 50 different features (DND, ACB, Release, etc.). Once

assigned to a button, the feature is accessed by pressing that button. Some buttons have

parameters that users can set. These include:

•Call Forward – Users can set the Call Forward (CF) destination and CF-No Answer Timer

for the CF buttons.

•One Touch – Users can set speed dial and custom feature access code sequences for

One Touch buttons.

•Background Music – Users can select the music source (up to 15 sources) that will play on

their telephone’s speaker when they activate the %*0 button.

•Ring tones – /LQH and [DN] button ringing tones can be changed to one of four different

tones. These tones apply to direct or transferred incoming calls from outside lines, not

internal calls.

Note Directory number and external line buttons cannot be added or deleted, but their ring tones

can be individually changed.

In addition to the Programming Mode, an advanced programming function enables administrators

to individually turn On/Off the telephone’s beep tone, handset call waiting tone, and microphone

background noise cancellation option. This mode enables LCD contrast adjustment and testing the

DKT3014 large LCD screen.

Features

Voice or Tone Signaling

Strata CTX General Description 06/03 83

Voice or Tone Signaling

Each [DN] button can be programmed for either Voice or Tone Signaling as the standard method

of internal incoming call signaling. Tone Signaling rings the telephone when a call comes in and

ensures better privacy. With Tone Signaling, the called telephone receives a one-second ring tone

every three seconds. The pitch and sound of internal tone signaling is always the same. Incoming

CO line ringing is uniquely different, with up to four optional ring tone sounds.

With Voice Signaling, station users will hear a tone burst followed by the caller’s voice over their

telephone speaker when called by another station user locally or over the private network. Voice

Signaling allows handsfree talkback from the called telephone on internal and private network Tie

line calls.

After calling a directory number that has Voice Signaling, the caller can switch to Tone Signaling

by dialing . The signaling method can also be switched from Tone to Voice Signaling by dialing

. Whether a call is initiated with Tone or Voice Signaling, it can always be switched back and

forth by dialing  or .

Note A call to a Voice Signaling [DN] will not Call Forward No Answer unless the signaling is

switched from Voice to Tone Signaling.

Voice Mail Integration

The CTX670 supports Dual-tone Multi-frequency (DTMF) integration, Simplified Message Desk

Interface (SMDI) integration, and Toshiba Proprietary integration.

DTMF Integration

DTMF integration uses DTMF strings to pass and interpret information between the Strata CTX

and a voice mail system. DTMF integration can be used with any compatible voice mail system. It

does not require optional hardware interface.

Simplified Message Desk Interface (SMDI)

SMDI is an industry standard method of integrating a telephone system with voice mail or other

peripheral systems. This interconnection is made via an RS-232 data connection. SMDI requires

the BSIS interface in the Strata CTX. SMDI integration can be used with any compatible voice

mail system.

Features

Volume Control

84 Strata CTX General Description 06/03

Toshiba Proprietary Integration

Toshiba proprietary integration provides the highest functionality between the Strata CTX and a

Stratagy voice processing system. Toshiba proprietary integration requires the BSIS interface for

control signaling between Stratagy and Strata CTX. Toshiba proprietary integration is required to

use Stratagy voice processing system’s support the features of Call Record to Voice Mail and Voice

Mail Soft Keys.

Call Record to Voice Mail

While on an active call, a station user can record the conversation and store it in a Stratagy ES

voice mailbox by pressing 5HFRUG on the digital telephone. To end the recording, they can press

5HFRUG again. Station users can also stop and start recording by pressing 365(6.

Users can replay recorded messages by calling the voice mailbox that has the stored recording and

play it back as any other message. The “record to” mailbox can be any mailbox number and can be

accessed automatically when 5HFRUG is pressed or dialed after 5HFRUG is pressed.

Recording to Voice Mail (VM) is available on two-party and multi-party conference calls.

Voice Mail Soft Keys (Stratagy ES/iES32 Only)

Voice Mail Soft Keys provide LCD telephone

users with an active set of Soft Keys that prompt

the user with available commands to play Voice

Mail messages and to manage their mail boxes

(shown right).

The LCD shows the number of New and Saved

messages in the user’s mailbox.

The number of New/Saved messages displays on

the LCD when the telephone is idle and has at least

one new message.

Soft Keys requires the Toshiba Proprietary VM

integration and connection to the Strata CTX LAN.

Direct Transfer to Voice Mailbox

The transferring party can transfer a call directly to a person’s voice mailbox without waiting for

the call to forward from the called party’s telephone. The voice mailbox does not need to be

associated with an active telephone in the Strata CTX. Direct transfer to voice mail (VM) can be

performed to a centralized VM system connected to a network node other than the user’s node.

The transferring party presses 'LUHFW7UDQVIHUWR90 and dials the mailbox number, and the

call transfers immediately on receipt of the last digit. The transferred party hears the greeting

associated with the specified mailbox and can then leave a message.

Direct Transfer to Voice Mailbox simplifies getting a call for a busy or absent employee to his/her

mailbox. It eliminates the need for the caller to enter the desired mailbox number after being

connected to the voice mail system. This feature is available using standard DTMF or SMDI VM

integration and does not require Toshiba proprietary VM integration.

Volume Control

Digital Telephone users can independently adjust their handset hearing volume, speaker hearing

volume including BGM, speaker incoming tone volume and beep tone volume.

Feature

Scroll

Mode

Page MSG LENGTH:01:37

FROM: 3700

NEXT

5935

SAVE

DELETE

REPLY

BACKUP

PAUSE PLAY

REPLAY

PREVIOUS

FORWARD

SPCL FUNCT

GO FORWARD

PREV MENU

Soft Keys

Voice Mail Soft Keys

Strata CTX General Description 06/03 85

Appendix – Specifications

This appendix includes detailed information on the items listed below. The sections in this

appendix apply to both the Strata CTX100 and CTX670, unless otherwise stated.

•Environmental Characteristics

•CTX100 Power Considerations

•CTX670 Power Considerations

•Reserve Power

•Hardware Compatibility

•Public Network Requirements

•Station Loop Lengths

•Standard Telephone Ringer Specifications

•3000-series Telephone Option PCBs

•Station Dimensions

•System Tones

For further details, refer to the Strata CTX I&M Manual.

Environmental Characteristics

The environmental requirements for either system are shown in Table 19.

Table 19 Environmental Characteristics for the CTX100 and CTX670

Environmental Specifications

Operating temperature

Operating humidity

Storage temperature

32~104° F (0~40° C)

20~80% relative humidity without condensation

-4~140° F (-20~60° C)

BTU Rating

ACTU (1) or BECU/BBCU (1 installed)

BDKU (5 installed)

RCOU/RCOS (1 installed)

Digital Telephones (40 installed)

CTX100: 105 BTUs (31 watt hours) per cabinet.

CTX670: 190 BTUs (56 watt hours) per cabinet.

Appendix – Specifications

CTX100 Power Considerations

86 Strata CTX General Description 06/03

CTX100 Power Considerations

The power supply in each CTX100 Base and Expansion Cabinet furnishes power to all of the

stations and some of the interface peripherals (see Table 20). The primary AC power for each

cabinet is 120VAC.

CTX670 Power Considerations

The power supply in each CTX670 Base and Expansion Cabinet furnishes power to all of the

stations and some of the interface peripherals (see Table 21). The primary AC power can be

120VAC, 208VAC or 240VAC. Systems containing six or seven cabinets require 208VAC or

240VAC.

Table 20 CTX100 Electrical Characteristics

CTX100 Primary AC Power Voltage

Input AC

AC Frequency

Watts per cabinet (maximum)

120VAC

60 Hz, Single-phase (48Hz~62Hz)

100 watts (maximum)

CTX100 Primary Power Current Consumption (Rating in Amperes)

120VAC

1 cabinet

2 cabinets 1.8 amps

3.6 amps

Power Supply Unit (APSU112A)

DC voltage output specification

-24VDC (-26.3~-27.8VDC, 3.2 DC amps)

+5VDC (+4.5~5.5VDC, 2.0 DC amps)

-5VDC (-4.5~-5.5VDC, 0.2 DC amps)

+3.3VDC (+3.0~3.6VDC, 0.5 DC amps

Table 21 CTX670 Electrical Characteristics

CTX670 Primary AC Power Voltage

Input AC

AC Frequency

Watts per cabinet (continuous)

Watts for five cabinet system

115±10VAC or 208±20VAC or 240±20VAC

50/60 Hz, Single-phase (48~62Hz)

180

900

CTX670 Primary Power Current Consumption (Rating in Amperes)

Number of Cabinets: 120VAC 208VAC 240VAC

1

2

3

4

5

6

7

3.2 amps

6.4 amps

9.6 amps

12.8 amps

16.0 amps

N/A

N/A

2.2 amps

4.4 amps

6.6 amps

8.8 amps

11.0 amps

13.2 amps

15.4 amps

2.0 amps

4.0 amps

6.0 amps

8.0 amps

10.0 amps

12.0 amps

14.0 amps

Power Supply Unit (BPSU672)

DC voltage output specification -24VDC (-26.3~-27.8VDC, 6.0 DC amps)

+5VDC (+4.5~5.5VDC, 4.0 DC amps)

-5VDC (-4.5~-5.5VDC, 0.8 DC amps)

Appendix – Specifications

Reserve Power

Strata CTX General Description 06/03 87

Reserve Power

Two or four customer-supplied 12VDC reserve batteries (80 ampere-hours max.) can be connected

to either system to maintain normal operation during a power failure (see Tables 22~25). The

batteries are kept in a highly-charged state by the power supply’s battery charger and must be

connected when the system is operating normally. Fully charged batteries must be connected when

normal AC power is available, batteries cannot be connected after/during an actual power failure.

The battery changer is standard on the CTX670 power supply. An optional ABCS battery changer

must be used in the CTX100 power supply.

Table 22 CTX100 Reserve Power Characteristics

Battery Charger Characteristics Maximum Battery Charger Drain (-24VDC)

Charger: current limiting

Nominal float voltage: 2.275 volts/cell

Charge current: 280mA amps maximum

Battery discharge cut-off voltage: 20.5 ±0.5VDC

Base Cabinet

Base + Expansion Cabinets

3.15 amps

6.30 amps

Table 23 CTX100 Typical Reserve Power Duration Estimates1

1. Assumes 80 ampere-hours with 12VDC batteries.

Number of Cabinets 1 2

Estimated operation time: two-battery configuration 25 hr. 12.5 hr.

Estimated operation time: four-battery configuration 50 hr. 25 hr.

DC Current Drain (-24VDC) 3.15 amps. 6.30 amps.

Table 24 CTX670 Reserve Power Characteristics

Battery Charger Characteristics Maximum Battery Charger Drain (-24VDC)

Charger: current limiting

Nominal float voltage: 2.275 volts/cell

Charge current: 0.7 amps maximum

Battery discharge cut-off voltage: 20.5 ±0.5VDC

1 cabinet

2 cabinets

3 cabinets

4 cabinets

6.0 amps

12.0 amps

18.0 amps

24.0 amps

5 cabinets

6 cabinets

7 cabinets

30.0 amps

36.0 amps

42.0 amps

Table 25 CTX670 Typical Reserve Power Duration Estimates1

1. Assumes 80 ampere-hours with 12VDC batteries.

Number of Cabinets 1234567

Estimated operation time

Two-battery configuration 12.0 hr. 6.0 hr. 4.0 hr. 3.0 hr. 2.5 hr. 2.0 hr. 1.8 hr.

Estimated operation time

Four-battery configuration 24.0 hr. 12.0 hr. 8.0 hr. 6.0 hr. 5.0 hr. 4.0 hr. 3.5 hr.

DC Current Drain

(-24VDC) 4.6 amps. 8.7 amps. 12.8 amps. 16.9 amps. 21.0 amps. 25.1 amps. 29.2 amps.

Appendix – Specifications

Hardware Compatibility

88 Strata CTX General Description 06/03

Hardware Compatibility

PCB compatibility for the Strata DK280, DK424, DK424i, CTX100 and CTX670 systems is

shown in Table 26.

Table 26 Hardware Compatibility

Category Unit Name DK280 &

DK424 DK424i CTX100 CTX670

Processor Card

BECU/BBCU with optional BBMS, BEXS, BSIS NC NC1NC X

B_CAU/B_CBU cards for DK424i NC XNC NC

RCTU cards for DK424 XNC NC NC

ACTU1, 2 and subassemblies NC NC XNC

DTMF Receiver Unit

BRCS-4/8/12 X X NC NC

RRCS-4/8/12 XNC NC NC

ARCS (16). NC NC

Used for

ACTU1.

Built-in

ACTU2.

16/32

Built-in

Optional Interface Unit

BIOU NC NC X X

BSIS NC NC X X

PIOU, PIOUS, RSIU, RSIS X X NC NC

RSSU X X NC NC

Standard Telephone

Interface

BSTU, RSTU3, RDSU/RSTS X X X X

ASTU (R1.3 and higher) NC NC XNC

Electronic Telephone

Interface PEKU, PESU X X NC NC

Digital Telephone

Interface

ADKU NC NC XNC

BDKU X X X X

BDKS NC NC X X

BPCI (future) NC NC X X

PDKU2 (DKT2000-series phones only) X X X X

RDSU, RSTS (DKT2000-series only) X X X X

IP Telephone Interface BIPU-M1A, BIPU-M2A NC NC X X

CO Line Interface

BVPU X X X X

RCIU/RCIS X X X X

RCMU/RCMS X X X X

RCOU/RCOS2X X X X

RDDU X X X X

RDTU2, 3 X X X X

REMU X X X X

RGLU2, RGLU3 X X X X

ISDN Interface

RBSU/RBSS X2X X X

RBUU/RBUS X2X X X

BPTU1, RPTU2, RPTU X3X X X4

Remote Expansion

Cabinet Interface RRCU X X NC X

IP QSIG Interface BIPU-Q1 NC NC X X4

Appendix – Specifications

Hardware Compatibility

Strata CTX General Description 06/03 89

Stations and Terminal

Equipment

EKT2000, EKT6000, EKT6500, HDSS, HDCB X X NC NC

Existing Proprietary Attendant Console X X NC NC

DK424 PC Attendant X X NC NC

Strata CTX PC Attendant Console, BATI NC NC X X

RPCI (RS-232C) - Data or TAPI X X NC NC

BPCI (RS-232C) - Data or Voice Record TAPI NC NC X X

DKT10005X X X X

DKT2000 X X X X

DKT3000 X6X4X X

IPT1020-SD NC NC X X

Ethernet LAN AETS NC NC

Used for

ACTU1.

Built-in

ACTU2.

Built-in

V.34 Admin Modem AMDS NC NC XBuilt-in

Base Cabinet

DKSUB424 or DKSUB280 XNC NC NC

CHSUB672 NC XNC X

CHSUB112 NC NC XNC

Expansion Cabinet

DKSUE424 XNC NC NC

CHSUE672 NC XNC X

CHSUE112 NC NC XNC

Data Cable for Strata DK424 Exp. Cabinet XNC NC NC

Data Cable for CTX670 Exp. Cabinet NC XNC X

Data Cable for CTX100 Exp. Cabinet NC NC XNC

Power Supply Unit

RPSU424 (120VAC) XNC NC NC

BPSU672 (120VAC/208VAC/240VAC power

supply) NC XNC X

APSU112 (120VAC) NC NC XNC

Conduit Connection

Box

RCCB2 XNC NC NC

BCCB120 (120V box) NC XNC X

BCCB240 (240V box) NC XNC X

Battery Distribution

Box

RBDB2 XNC NC NC

BBDB1 (new Battery Dist. Box, 7 BBTC2A-

2.0M) X X NC X

Power Strip

RPSB1 (120VAC power strip) XNC NC NC

RPSB2 (120VAC power strip) X X NC X

BPSB240 (240VAC power strip) NC NC NC X

Battery Cable

PBTC-3M X X NC X

BBTC1A-2.0M NC XNC X

ABTC-3M NC NC XNC

Battery Charger ABCS1 Built-in Built-in XBuilt-in

X = Compatible NC = Not Compatible

1. If the BECU/BBCU replaces the DK424i processors, then the system is upgraded to a CTX670.

2. The RCOS1A cannot be installed on the RCOU3A. The RCOS3 can be installed on the RCOU1A.

3. Requires Release 4.x software.

4. BPTU1, RPTU2, or BIPU-Q1A is required for QSIG Networking.

5. DKT1000-series telephones do not support continuous DTMF tones.

6. Functions as a DKT2000.

Table 26 Hardware Compatibility (continued)

Category Unit Name DK280 &

DK424 DK424i CTX100 CTX670

Appendix – Specifications

Public Network Requirements

90 Strata CTX General Description 06/03

Public Network Requirements

The PCB requirements for connecting to the public network are shown in Table 27.

Table 27 PCB Network Requirements

PCB/Interface Facility Interface Code Network Jack Ringer

Equivalence Universal Service

Order Code

RSTU3/RDSU1

(Off-premises Station)

1. Only RDSU ckts. 1~4 provide Off-premises Station (OPS) ability. RDSU must use OL13A or OL13B if providing –24 volt loop

voltage. If equipped with the –48 volt loop option PCB (R48S), OL13A, OL13B, or OL13C may be used for OPS connection.

OL13B (RSTU3, –24V)

OL13C (RSTU3, RDSU with

R48S-48V) RJ21X N/A 9.0F

RCOU/RCOS2

(loop start line)

2. Loop current requirements for Strata loop and ground start lines: 20 milliamperes (mA) min./120 mA max.

02LS2 RJ14C/RJ21X

(all others) 0.3B N/A

RDDU 02RV2-T (Dealer-supplied CSU) RJ14C/RJ21X 0.0B AS.2

REMU type 1 or type 2

TL11M, 2-wire

TL31M, 4-wire

TL12M, type 2, 2-wire

TL32M, type 2, 4-wire

RJ2EX

RJ2GX

RJ2FX

RJ2HX

Not Available

(N/A) 9.0F

RGLU2, RGLU3 (ground

or loop start line)202GS2 (ground)

02LS2 (loop) RJ14C/RJ11CX 0.3B N/A

RDTU (DS-1/T1)3

3. When ordering DS-1/T1 circuits, six items must be specified:

•The number of channels per T1 circuit, fractional increments are normally 8, 12, or 16 channels, full service is 24 channels.

Unused channels must be bit-stuffed.

•CO line types assigned to each channel: Loop Start, Ground Start, Tie (Wink or Immediate Start), DID (Wink or

Immediate).

•Frame Format Type: Super Frame (SF) or Extended Super Frame (ESF). The T1 provider normally specifies the Frame

Format to be used, either is adequate for CO digital voice lines. ESF provides a higher level of performance monitoring,

but requires trained personnel and the ESF CSU normally costs more than an SF only CSU.

•Line Code Type: Alternate Mark Inversion (AMI) or Bipolar 8 Zero Substitution (B8ZS). The T1 provider normally specified

the Line Code to be used, either is adequate for T1 CO digital voice lines.

•The customer may have to provide the Channel Service Unit (CSU) to interface the CTX T1 circuit to the Telco T1 circuit.

(CSUs are a Telco requirement.)

•RDTU Network Channel Interface Codes: 04DU9-BN, 04DU9-DNZZ, 04DU9-1SN, 04DU9-1KN, 04DU9-1ZN.

(See last bullet note on Note 2

below.) RJ48C/RJ48X/

RJ48M N/A 6.0P

RCIU2/RCIS (Caller ID) N/A RJ21X/RJ14C 0.3B N/A

RPTU (PRI)4, 5

4. For information on how to order ISDN PRI/BRI circuits, you should refer to the Toshiba ISDN Training CBT. ISDN circuits may

require a customer-provided CSU for PRI and/or Terminal Adapter or Network Terminal units for BRI. In U.S. CSU/TAs must

be UL-listed in the U.S. In Canada, they must be CSA certified.

5. RPTU2 is required for QSIG private networking.

04DU9-1SN (Dealer-supplied

CSU) RJ48C/RJ48M

N/A 6.0P

RPTU (QSIGI) 04DU9-1SN (Dealer-supplied

CSU) RJ48C/RJ48M

RBSU/RBSS (S/T, BRI)302IS5 (Dealer-supplied NT-1) RJ48C/RJ48X

RBUU/RBUS (U, BRI)302IS5 RJ48C/RJ48X

RMCU/RCMS (CAMA) 02RV2-O RJ11C/RJ21-X

Appendix – Specifications

Station Loop Lengths

Strata CTX General Description 06/03 91

Station Loop Lengths

In a single site installation, the Base and optional Expansion cabinets must be placed within the

allowed maximum distance of each other as designated by Table 28.

Table 28 Station Loop Lengths1

1. When the system is powered by backup battery, range may be less as the backup battery is discharged.

Mode

Maximum line length (24 AWG)

1 Pair 2 Pair 1 Pair plus

external power 2

2. Two-pair wiring or optional telephone power supply is required to achieve maximum range in all cases.

DKT3000 or DKT2000-series3

3. BDKS does not provide the power wire pair, an external power supply is required to achieve maximum range.

1000 ft. (303m)

1000 ft. (303m) 1000 ft. (303m)

DKT with BVSU or DVSU

DKT with BHEU or HHEU

DKT with BPCI

DKT with BPCI + BHEU

DKT with BVSU + BHEU

or DVSU + HHEU

DKT with DADM3020 or

DADM2020 (1 ADM) 675 ft. (204m)

DKT with DADM3020 or

DADM2020 (2 ADMs) 500 ft. (151m)

DDSS3060 or DDSS2060

1000 ft. (303m)BATI, RATI n/a n/a

DDCB3 1000 ft. (303m) 1000 ft. (303m)

Standard telephones, voice mail,

AA, etc.

Approx. 3000 ft. (909 m)

with 150 ohm device.4

4. See manufacturer’s product specifications for exact resistance of device.

n/a n/a

Approx. 9000 ft. (2727

m) with 150 ohm

device.4

Approx. 21000 ft. (6363

m) with 150 ohm

device.4

IPT1020-SD

The IP telephone interface is 10Base-T/100Base-TX and requires

CAT5/5e/6 twisted pair cabling.

The maximum distance between the IP telephone jack and the ethernet device

it connects to is 100 meters (328 ft.). This includes the 3 meter (9.84 ft.)

straight-through CAT5 cable (black) supplied with the IP telephone. Ethernet

devices include BIPU-M2A, servers, routers, etc.

Appendix – Specifications

Standard Telephone Ringer Specifications

92 Strata CTX General Description 06/03

Standard Telephone Ringer Specifications

Specifications for standard telephone ringers appear in Table 29.

3000-series Telephone Option PCBs

Digital telephones can be upgraded with option PCBs to add a number of features. Each of these

upgrades shares a circuit with the telephone that it is connected to and is not considered a station.

See Table 30 for more information.

Table 29 Standard Telephone Ringer Specifications

RSTU3 or RDSU

Ring voltage 80V RMS sine wave

Ringing capability RSTU3: 3.0 REN per circuit

RDSU: 1.5 REN per circuit

RSTU3 Message Waiting voltage -90 VDC/one telephone per circuit (max.)

RSTU3 modem interface data rate 14,400 bps maximum

Internal and External Ringing Cadence:

For Release 1.3 and higher, two types of

ringing cadences can be selected in

system programming.

Ringing Type1: External Ring: 20Hz, 1 sec. ON - 3 sec. Off

Internal Ring: 20Hz, 0.4 sec. On - 0.2 sec. Off

- 0.4 sec. On - 3 sec. Off

Recall: 20Hz, 1 sec. On - 1 sec. Off

Ringing Type 2: Same Ringing Cadence as DK.

External Ring: 20Hz, 0.4 sec. On - 0.2 sec. Off

- 0.4 sec. On - 3 sec. Off11

Internal Ring: 20Hz, 1 sec. On - 3 sec. Off

Recall: 20Hz, 1 sec. On - 3 sec. Off

Table 30 3000 Telephone Subassembly Upgrades

Subassembly No. per

Phone Function

BVSU1

1. Telephones with the BPCI cannot have Speaker OCA (BVSU) or Add-on modules. Also, DKT3001 telephones

cannot have CTI (BPCI), Speaker OCA (BVSU) or Add-on modules.

1Speaker Off-hook Call Announce (OCA): Provides interface for

digital telephone to receive Speaker OCA. Not required for Handset/

Headset OCA.

BHEU or

HHEU 1Headset and external ringer telephone interface: Can be installed

with BVSU, BPCI or DADM.

BPCI11Desktop PC Interface for CTI applications.

DADM302011 or 2 Add-on Module (ADM): Provides telephone with 20 (or 40 with two

ADMs) additional feature buttons.

Appendix – Specifications

Station Dimensions

Strata CTX General Description 06/03 93

Station Dimensions

Dimensions for the 3000-series, IPT telephones and related equipment are listed in Table 31.

Table 31 Station Dimensions

Device Height Width Depth

Inches mm Inches mm Inches mm

20-button IP Telephone with LCD (IPT1020-SD)

10-button DKT (DKT3010-S)

10-button DKT with LCD (DKT3010-SD)

20-button DKT (DKT3020-S)

20-button DKT with LCD (DKT3020-SD)

14-button DKT with Large LCD (DKT3014-SDL)

4.0 101.5 8.1 205

9.3 in. 235

Digital Single Line Telephone (DKT3001) 4.0 101.5 5.9 150

Add-on Module (DADM3020, DADM3120) 3.5 88 2.8 70

Direct Station Selection (DSS) Console

(DDSS3060) 3.5 88 8.1 205

Handset with Handset Cradle (BATHC) 2.9 73 2.8 71 9.6 244

10-button DKT with Handsfree

Answerback (DKT2010-S)

4.1 104 7.7 195 9.1 230

10-button DKT with LCD (DKT2010-SD)

20-button DKT (DKT2020-S)

20-button DKT with LCD (DKT2020-SD)

20-button DKT with LCD (DKT2020-FDSP)

Digital Single Line Telephone (DKT2001) 4.2 107 5.5 140 9.1 230

Add-on Module (DADM2020) 3.3 85 2.8 70) 9.1 230

Direct Station Selection (DSSS2060) Console 3.3 85 7.8 199 9.1 230

External Speaker Amplifier (HESB) 10.2 260 10.2 260 4.9 125

Door Phone/Lock Control Unit (DDCB) 4.7 120 6.5 165 1.5 38

Door Phone (MDFB) 5.5 140 3.1 80 1.3 32

Attendant Console Interface (BATI) 1.7 42.4 5.0 126 7.3 185

Handset with Handset Cradle (RATHC) 2.8 70 2.8 70 9.5 241

DKT2204-CT Digital Cordless Telephone Height Width Depth

Inches mm Inches mm Inches mm

Base (without antenna) 2.25 57.15 4.25 107.95 7.5

Charger Base 2.0 50.8 2.75 69.85 2.813 71.45

Handset (with antenna) 8.66 219.96 2.2 55.89 1.66 42.16

Charger Base with handset 8.25 209.55 2.75 69.85 2.813 71.45

DKT2304-CT Digital Cordless Telephone Height Width Depth

Inches mm Inches mm Inches mm

Base (without antenna) 2.25 57.15 4.25 107.95 7.625 193.67

Handset (with antenna) 2.0 50.8 5.5 139.7 1.25 31.75

Base with handset (with antennas) 9.625 244.47 3.75 95.25 4.5 114.3

Appendix – Specifications

System Tones

94 Strata CTX General Description 06/03

System Tones

Tones which can be heard from speaker or handset are described in Table 32.

Table 32 Call Progress Tones

Tone Name Conditions Ringing Cadence

Prime Dial Tone Prompting to dial [DN] or access code or to

press a feature button or to dial 9 + number.

350/440Hz continuously On.

Secondary Dial Tone

(optional)

Prompting to dial [DN] or access code or to

press a feature button, with someone on

Consultation Hold.

DND-Stuttered Dial

Tone (optional)

Same as Prime Dial Tone with implication of

DND activated. MW-Stutter dial tone has

priority over this tone.

480/620Hz 0.125 sec. 4 bursts apart 0.125

sec., 350/440Hz 3 sec. On, repeat.

MW-Stuttered Dial

Tone

Same as Prime Dial Tone with implication of

MW received. This tone has a priority over

DND-Stutter dial tone.

350/440Hz 0.1 sec. 5 bursts apart 0.1 sec., 3

sec. On, repeat.

Entry Tone More digits are required such as account

codes, some indexes, etc. 350/440Hz, 0.1 sec. 3 bursts apart 0.1 sec.

Ring Back Tone Ringing the destination 440/480 Hz 1 sec. On, 3 sec. Off, repeat.

Success Tone

(Confirmation Tone)Operation was successfully accepted. 350/440 Hz, 3 bursts of 0.125 sec., apart

0.125 sec.

Reject Tone Operation was rejected. After this tone is

done, the original conversation is resumed. 1209 Hz 0.25 sec., 500 Hz 0.25 sec., 3 times.

Busy Tone Destination is busy. Invoke desired feature or

retry later. 480/620 Hz, 0.5 sec. On, 0.5 sec. Off, repeat.

Reorder Tone Either the operation failed or the call is

terminated. Hang up. 480/620 Hz, 0.25 sec. On, 0.25 sec. Off,

repeat.

DND Tone The destination is in the Do Not Disturb mode. 480/620 Hz, 0.125 sec. On, 0.125 sec. Off,

repeat.

Splash Tone Voice calling starts. Applicable to Voice

Paging and Speaker OCA. 500 Hz, 1.0 sec. On.

Barge-in Warning

Tone Somebody is listening to (monitoring) the

conversation. 440 Hz 1.0 sec. On.

External Call Waiting

Tone for Standard

Telephone

An external call is waiting. This tone is sent to

the receive party only. 1209 Hz, 2 bursts of 0.16 sec. apart 0.16 sec.,

twice, 3 sec. apart.

Internal Call Waiting

Tone for Standard

Telephone

An internal call is waiting or somebody is

listening to (monitoring) the conversation. 1209 Hz, 2 bursts of 0.5 sec. On, apart 3.0

sec.

Appendix – Specifications

System Tones

Strata CTX General Description 06/03 95

Ring tones are described, along with their cadences in Table 33. Due to the limitation in the tone

generation algorithm, the listed tone duration is slightly different from the actual one.

Other types of tones that do not fit in the previous categories are listed in Table 34.

Table 33 Ring Tones

Tone Name Description Ringing Cadence

Internal/External Ring 1

Incoming call from internal or external party to

DKT or IPT. (10 different ring tones are

available with R1.3 or higher software.)

500 Hz 1 sec. On, 3 sec. Off, repeat

Internal/External Ring 2 1300 Hz 1 sec. On, 1 sec. Off, repeat

Internal/External Ring 11 500/640 Hz 1 sec. On, 3 sec. Off, repeat

Internal/External Ring 12 500/640 Hz 1 sec. On, 1 sec. Off, repeat

Internal/External Ring 13 860/1180 Hz 1 sec. On, 3 sec. Off, repeat

Internal/External Ring 14 860/1180 Hz 1 sec. On, 1 sec. Off, repeat

Internal/External Ring 15 1300/1780 Hz 1 sec. On, 3 sec. Off, repeat

Internal/External Ring 16 1300/1780 Hz 1 sec. On, 1 sec. Off, repeat

Internal/External Ring 17 860/1180 Hz 0.5 sec. On, 1300/1780 Hz 3 sec. Off,

repeat

Internal/External Ring 18 860/1180 Hz 0.5 sec. On, 1300/1780 Hz 1 sec. Off,

repeat

External/Internal Ring for

Standard Telephones

Internal and External Ringing Cadence:

For Release 1.3 and higher, two types of

ringing cadences can be selected in system

programming.

Ringing Type1: External Ring: 20Hz, 1sec. On - 3

sec. Off

Internal Ring: 20Hz, 0.4 sec.On - 0.2 sec. OFF

- 0.4 sec.On - 3 sec. Off

Recall:20Hz, 1sec. On - 1sec. Off

Ringing Type 2: Same Ringing Cadence as DK.

External Ring: 20Hz, 0.4 sec. On - 0.2 sec. Off

- 0.4 sec. On - 3 sec. Off

Internal Ring: 20Hz, 1 sec. On - 3 sec. Off

Recall: 20Hz, 1 sec. On - 3 sec. Off

Recall A call is returned & needs to be answered. 2 kHz interrupted at 10 Hz, 1 sec. On, 1 sec. Off,

repeat.

Recall for Standard

Telephone A call is returned & needs to be answered. 20 Hz, 1 sec. On, 1 sec. Off, repeat.

Ring Over Busy (Internal) Call rings an idle [DN] or CO line button while

phone is busy. Another internal call offered to

an idle button while the station is busy. 2 kHz interrupted at 10 Hz, 1 sec. On, 3 sec. Off,

twice or repeat (For Call Waiting, twice only).

Call Waiting (Internal) Internal call is waiting for the busy button. A

call is camped-on to a busy [DN] or CO line

button.

Ring Over Busy (External) Call rings an idle [DN] or CO line button while

phone is busy. Another incoming call is

offered to an idle button while phone is busy. 2 kHz interrupted at 10 Hz, 2 bursts of 0.25 sec.

apart 0.25 sec., twice apart 3 sec. or continuous

(For Call Waiting, twice only).

Call Waiting (External) External call is waiting for busy station. A call

is camped-on to a busy [DN] or CO line

button.

Volume Control - Ringing

Speaker Adjusts speaker volume for ringing state. 500/640 Hz continuous.

Table 34 Administration/Programming Tones

Tone Name Description Ringing Cadence

Confirmation Tone During user programming or administration mode,

indicates the acceptance of input. 2 kHz two bursts of 0.125 sec. apart 0.125

sec.

Denial Tone During user programming or administration mode,

indicates the denial of input. 2 kHz 0.75 sec. On.

Volume Control - Beep To adjust the beep volume. 2 kHz interrupted 10 Hz, continuous.

Appendix – Specifications

IPT Voice Quality Considerations

96 Strata CTX General Description 06/03

IPT Voice Quality Considerations

The quality of service (Excellent, Good, Fair, and Bad) provided by CTX IP Telephones depends

heavily on the LAN parameters as shown in Table 35 below.

Table 35 Quality of Service

IP Network Quality Parameters

Speech

Excellent: No one

perceives delay.1

1. Ratings of Excellent, Good, Fair, Bad were based on the tester in a quiet room and the tester could not see the other call

party.

Good: Very few

people perceive

delay.1

Fair: Some people

may perceive

delay.1

Bad: Many people

may perceive delay.1

IPT is usable even

with a "Bad" rating if

delay is acceptable.

(CODEC at

default)

(CODEC at

default)

(CODEC at

default) (CODEC at default)

Latency (Round trip delay)2

2. When selecting router equipment, the Latency, Jitter, Packet loss and Packet error conditions above should be considered as

well as the bandwidth. Bandwidth can be calculated with the CODEC and packet size. For better results, more bandwidth may

be required, depending on the amount of overall data traffic. For more details on QoS refer to “A Handbook for Successful

VoIP Deployment: Network Testing, QoS, and More” by John Q. Walker, NetIQ Corporation on www.netiq.com.

20ms or less 50ms or less 100ms or less 200ms or less

Jitter220ms or less 50ms or less 50ms or less 50ms or less

(-10 ms~ +10ms) (-25ms~ +25ms) (-25ms~ +25ms) (-25ms~ +25ms)

Packet loss21×10-3 or less 1×10-3 or less 1×10-3 or less 1×10-3 or less

Packet error21×10-4 or less 1×10-4 or less 1×10-4 or less 1×10-4 or less

Speech quality dependency on

CODEC parameters

Speech quality as the combination of the above network environment and the

CODEC parameters.

CODEC and

packet interval

Bandwidth per

channel (Single

direction,

control channel

included)

G.711 at 20ms

interval

Prg 250-07

Prg 152-01

115kbps3

(Speech

88kbps)

3. Use this number to estimate the bandwidth needed for the CODEC and interval timing required to achieve an expected

Quality of Service (Excellent, Good, etc). This bandwidth includes header and control information and a 25% margin for

network traffic variances.

Excellent Good Fair Bad

G.711 at 40ms

interval

Prg 250-07

Prg 152-01

99kbps3

(Speech

76kbps)

Excellent Good Fair Bad

G.729A at

40ms interval

Prg 250-07

Prg 152-01

29kbps3

(Speech

20kbps)

Good Good Fair Bad

G.729A at

80ms interval

Prg 250-07

Prg 152-01

22kbps3

(Speech

14kbps)

Good Fair Bad Bad

Strata CTX General Description 06/03 97

Index

A

ABR

license control, 4, 7, 8

account codes, 41

ACD

basic features, 42

enhanced features, 43

license control, 7

server, 7, 42

ACTU, 2

add-on modules, 41

capacities, 11

ADKU, 19

advisory messages, 41

alternate answer point, 41

AMDS (modem), 3

analog

hold, 60

ANI, 14

ASTU, 19

attendant

centralized, 79

attendant console, 7, 37

automatic

busy redial, 42

call distribution (ACD) server, 42

callback, 43

camp-on, 48

hold, 60

release from hold, 44

release of incoming call, 44

automatic camp on, 78

B

background music, 2, 6, 44, 72

base cabinet

CTX100, 3

CTX670, 8

BBMS, 7

BECU/BBCU, 6

BEXS, 7

BGM, 2, 6, 44, 72

BHEU, 34

BIPU-M1A, 63

BIPU-M2A, 31

BIPU-Q1A, 69

BSIS, 3, 7

buttons, 13

BVSU, 34

C

cabinets

capacity, 5

cabling, 40

call completion, 44

call control, 79

call forward, 45

call history, 46

call hold, 47

call park, 47

orbits, 14

call park orbits

park and page, 47

call record to voice mail, 84

call waiting, 47

caller ID, 14, 48

interface unit, 21

lines (see also BRI, PRI lines)

CAMA trunk, 21

cancel button, 49

capacities, 4, 7, 8, 11

buttons, 13

centrex ringing repeat, 49

centrex/PBX

compatible, 49

class of service override, 73

CNIS

abandoned call numbers, 14

CO lines

capacities, 12

groups, 14

tandem, 51

computer telephony integration (CTI), 50

conference

Index

D ~ H

98 Strata CTX General Description 06/03

calls, 50

capacities, 14

on-hold, 50

ports, 14

connectors, 40

consultation hold, 60

continuous DTMF tone, 51

cordless digital telephones, 35

DKT2204-CT, 36

DKT2304-CT, 36

CSTA, 37

CTX attendant console, 7, 11, 37

CTX IP protocol, 61

CTX WinAdmin, 2, 6, 51

Customer Supported Telephony Application (see

CSTA)

D

DADM, 33, 41

DADM3120, 63

DDCB, 40

DDSS, 33

delayed ringing, 52, 53, 72

destination restriction, 15, 53

diagnostics, 80

dialed number identification service, 53

DID, 21, 53

lines, 12

digital

add-on module, 33

single line telephone (see DKT3001)

telephones, 28

upgrade options, 33

digital PAD, 54

digital telephones

capacities, 11

direct inward dialing, 53

interface unit, 21

direct inward system access (DISA), 54

direct station selection

console, 33

distinctive LED indicator, 56

distinctive ringing, 54

DKT capacities, 11

DKT soft phone, 37

DKT2204-CT, 12, 36

DKT2304-CT, 12, 36

DKT3001, 29

DND, 73

DNIS, 14, 53

do not disturb, 56

override, 73

door locks, 12

door phones, 12, 39

capacities, 12

lock control unit, 40

DSS (network), 79

DSS consoles

capacities, 12

DTMF

license control, 4, 7, 8

receivers, 57

E

E&M tie line unit, 22

E911 CAMA trunk, 21

subassembly (RCMS), 21

emergency

call, 57

ringdown, 58

enhanced E911, 58

exclusive hold, 60

executive override, 73

expanded system, 7

expansion cabinet, 3, 9

external

page interface, 2

page zones, 15

speaker (HESB), 40

speaker page zones, 74

F

fault finding, 80

feature prompting with soft keys, 58

flash button, 59

flash memory, 3, 6

functional block diagram, 23

G

ground/loop start interface CO line interface

unit, 21

H

handset OCA stations, 14

handsfree

answerback, 59

headset, 59

headset/loud ringing bell interface, 34

hearing aid compatible, 59

HESB, 40

holdanalog, 60

automatic, 47, 60

consultation, 60

exclusive, 60

hotline service, 60

hunt groups, 14

Index

I ~ R

Strata CTX General Description 06/03 99

I

integrated PC interface, 34

integrated services digital network (see ISDN)

IP add-on module, 63

interface unit, 63

soft phone, 67

telephone, 31, 61

IPT anywhere, 64

IPT voice quality considerations, 96

ISDN, 39, 48, 70, 78

basic rate interface unit (RBSU)

subassembly (RSSS), 22

BRI, 12, 70

PRI, 12, 70

IVR voice assistant ODBC, 42

J

join button, 50

L

large-scale intregrated circuit, 2, 6

LCD

telephones, 30

least cost routing, 70

license control, 4, 7, 8

line buttons, 13, 70

line capacities, 12

live system programming, 71

loop start CO line interface, 22

subassembly, 22

lost call treatment, 71

LSI, 2, 6

M

maintenance

Strata CTX WinAdmin, 51

maintenance modem, 2, 6

MDFB, 39

memory

smartmedia, 3, 6

message waiting, 71

modem

CTX100 AMDS, 3

MOH, 2, 6, 44, 72

multiple call, 53, 72

multiple call ring group, 14

music-on-hold, 2, 6, 44, 72

N

network requirements, 90

network SMDR, 79

networking, 4, 7, 8, 72, 78

night ringing over selected page zones, 74

night transfer auto scheduled, 52

numbering plan, 78

O

off-hook call announce (OCA), 14, 72

speaker mode, 34

off-hook camp-on, 73

off-premises stations, 12, 73

one touch buttons per system, 13

override, 73

class of service, 73

do not disturb, 73

executive, 73

privacy, 74

P

paging, 74

external speaker page zones, 74

external zones, 15

max. simultaneous stations, 15

night ringing, 74

telephone group, 74

park and page, 47

PCB

station, 19, 21, 22

universal slot, 19

peripherals, 27, 39

phantom directory numbers, 13

pickup groups

capacities, 15

pocket PC, 67

power failure protection, 75

Power Over LAN, 66

power requirements, 86

primary directory numbers, 13

privacy, 75

override, 74

privacy/non-privacy, 74

processor

CTX100, 2

processor PCB subassemblies, 3, 7

processor PCBs, 2, 6

Q

QSIG, 12, 22, 78, 79

qsig, 22

QSIG over IP, 69

Quality of Service (QoS), 65, 96

R

RBSU, 21

RBUU, 22

RCIS, 21

RCIU2, 21

Index

S ~ W

100 Strata CTX General Description 06/03

RCMS, 21

RCOS, 22

RCOU, 22

RDDU, 21

RDTU, 22

record call to voice mail, 84

remote expansion cabinet unit, 9, 88

remote maintenance

Strata CTX WinAdmin, 51

REMU, 22

repeat last number dialed, 75

RGLU2, 21

ring over busy, 76

ring tones, 15

RMCU, 21

routing patterns, 79

RPCI-DI, 34

RPTU2, BPTU, 22

RRCU, 9

S

simplified message desk interface (SMDI)

see SMDI

smartmedia, 3, 6, 80

SMDI, 3, 4, 7, 8, 83

SMDR, 3, 7, 78, 79

soft phone, 67

speaker

OCA stations, 14

off-hook call announce, 34

speakerphones, 30

speed dial, 15, 76

standard telephone, 12

station

automatic release, 44

buttons, 13

hunt groups, 14

station dimensions, 93

station message detail recording (SMDR)

see SMDR

stations

dimensions, 93

hunting, 77

Strata CTX WinAdmin, 51

Strata Net multi-system networking, 78

Stratagy DK, 40

Stratagy ES/iES32, 84

stutter dial tone, 71

subassemblies

processor, 3, 7

system call forward, 45

system capacities, 5

system tones, 94

T

T1/DS-1

interface unit, 22

lines, 12

tandem CO lines, 51

TAPI, 50

TCP/IP, 2, 6

telephone application programming interface, 50

telephone DSS buttons, 79

telephone group paging, 74

telephones, 27

capacities, 11

DKT, 28

tenants, 15

through dialing, 53

tie lines, 12

toll restriction, 53

Toshiba IP soft phone, 67

transfer, 81

transfer to voice mail, 82

U

universal slot PCBs & subassemblies, 11

universal slots

PCBs, 19

V

verified account codes, 15

Virtual Private Network, 64

voice mail

centralized, 79

integration, 83

record call, 84

SMDI, 15

soft keys, 84

transfer to, 82

voice processing

Stratagy DK, 40

voice/tone signaling, 83

VoIP, 61

lines, 12

volume control, 84

VPN, 64

W

Wi-Fi, 67