Installation And Maintenance PDF Toshiba Strata DK 14,40i,424 Install & Maint

Toshiba DK 14,40i,424 Install & Maint. Toshiba DK 14,40i,424 Install & Maint

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726+,%$ Telecommunication Systems Division

May 1999

Digital Business Telephone Solutions

Installation and Maintenance

Manual

Software Release 4.1

and ACD

Software Release 3.1

Software Release 4.1

Publication Information

Toshiba America Information Systems, Inc., Telecommunication Systems Division,

reserves the right, without prior notice, to revise this information publication for any

reason, including, but not limited to, utilization of new advances in the state of

technical arts or to simply change the design of this document.

Further, Toshiba America Information Systems, Inc., Telecommunication Systems

Division, also reserves the right, without prior notice, to make such changes in

equipment design or components as engineering or manufacturing methods may

warrant.

DKA-MA-IN/MT-VE

4025061

Version E, May 1999 (DK40i, Strata AirLink)

Version D.4, January 1999 (Format change)

Version D.3, November 1998 (Update TBDK-0022)

Version D.2, October 1998 (Update TBDK-0021)

Version D.1, September 1998 (Update TBDK-0019)

Version C, October 1997

Version B, April 1997

Version A.1, February 1997 (Update TB16-0003)

Version A, December 1996

© Copyright 1999

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

All rights reserved. No part of this manual, covered by the copyrights hereon, may be

reproduced in any form or by any means—graphic, electronic, or mechanical,

including recording, taping, photocopying, or information retrieval systems—without

express written permission of the publisher of this material.

Strata is a registered trademark of Toshiba Corporation. Stratagy is a registered

trademark of Toshiba America Information Systems, Inc. Strata AirLink, Call Center

Viewer are trademarks of Toshiba America Information Systems, Inc.

Trademarks, registered trademarks, and service marks are the property of their

respective owners.

Strata DK

General End User Information

The Strata DK Digital Business Telephone System is registered in accordance with the

provisions of Part 68 of the Federal Communications Commission’s Rules and

Regulations.

FCC Requirements

Means of Connection: The Federal Communications Commission (FCC) has

established rules which permit the Strata DK system to be connected directly to the

telephone network. Connection points are provided by the telephone company—

connections for this type of customer-provided equipment will not be provided on coin

lines. Connections to party lines are subject to state tariffs.

Incidence of Harm: If the system is malfunctioning, it may also be disrupting the

telephone network. The system should be disconnected until the problem can be

determined and repaired. If this is not done, the telephone company may temporarily

disconnect service. If possible, they will notify you in advance, but, if advance notice is

not practical, you will be notified as soon as possible. You will be informed of your

right to file a complaint with the FCC.

Service or Repair: For service or repair, contact your local Toshiba telecommunications

distributor. To obtain the nearest Toshiba telecommunications distributor in your area,

call Toshiba America Information Systems, Inc., Telecommunication Systems Division

in Irvine, CA (949) 583-3700.

Telephone Network Compatibility: The telephone company may make changes in its

facilities, equipment, operations, and procedures. If such changes affect the

compatibility or use of the Strata DK system, the telephone company will notify you in

advance to give you an opportunity to maintain uninterrupted service.

Notification of Telephone Company: Before connecting a Strata DK system to the

telephone network, the telephone company may request the following:

1. Your telephone number.

2. FCC registration number:

♦Strata DK may be configured as a Key or Hybrid telephone system. The

appropriate configuration for your system is dependent upon your operation of

the system.

♦If the operation of your system is only manual selection of outgoing lines, it may

be registered as a Key telephone system.

♦If your operation requires automatic selection of outgoing lines, such as dial

access, Least Cost Routing, Pooled Line Buttons, etc., the system must be

registered as a Hybrid telephone system. In addition to the above, certain

features (tie Lines, Off-premises Stations, etc.) may also require Hybrid

telephone system registration in some areas.

♦If you are unsure of your type of operation and/or the appropriate FCC

registration number, contact your local Toshiba telecommunications distributor

for assistance.

DK14 and DK40i

Key system: CJ6MLA-74479-KF-E

Hybrid: CJ6MLA-74478-MF-E

DK424

Hybrid: CJ69XA-10243-MF-E

Key system: CJ69XA-10242-KF-E

PBX: CJCHN-22757-PF-E

3. Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful

to determine the quantity of devices which you may connect to your telephone line

and still have all of those devices ring when your number is called. In most areas,

but not all, the sum of the RENs of all devices connected to one line should not

exceed five (5.0B). To be certain of the number of devices you may connect to your

line, as determined by the REN, you should contact your local telephone company

to ascertain the maximum REN for your calling area.

4. Network connection information USOC jack required: RJ1CX, RJ2EX, RJ2GX,

RJ48C, RJ48X, RJ11, RJ14C, RJ21X (see Network Requirements in this

document). Items 2, 3 and 4 are also indicated on the equipment label.

Radio Frequency Interference

Warning: This equipment generates, uses, and can radiate radio frequency energy and if

not installed and used in accordance with the manufacturer’s instruction manual, may

cause interference to radio communications. It has been tested and found to comply

with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC

Rules, which are designed to provide reasonable protection against such interference

when operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case, the user, at his/her own

expense, will be required to take whatever measures may be required to correct the

interference.

This system is listed with Underwriters Laboratory.

UL Requirement: If wiring from any telephone exits the building or is

subject to lightning or other electrical surges, then secondary protection

is required. Secondary protection is also required on DID, OPS, and tie

lines. (Additional information is provided in this manual.)

Important Notice — Music-On-Hold

In accordance with U.S. Copyright Law, a license may be required from

the American Society of Composers, Authors and Publishers, or other similar

organization, if radio or TV broadcasts are transmitted through the music-on-hold

feature of this telecommunication system. Toshiba America Information Systems, Inc.,

hereby disclaims any liability arising out of the failure to obtain such a license.

CP01, Issue 8, Part I Section 14.1

Notice: The Industry Canada label identifies certified equipment. This certification

means that the equipment meets certain telecommunications network protective,

operational and safety requirements as prescribed in the appropriate Terminal

Equipment Technical Requirements document(s). The Department does not guarantee

the Equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be

connected to the facilities of the local telecommunications company. The equipment

must also be installed using an acceptable method of connection. The customer should

be aware that compliance with the above conditions may not prevent degradation of

service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by

the supplier. Any repairs or alterations made by the user to this equipment, or

equipment malfunctions, may give the telecommunications company cause to request

the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of

the power utility, telephone lines and internal metallic water pipe system, if present, are

connected together. This precaution may be particularly important in rural areas.

CAUTION! Users should not attempt to make such connections themselves, but

should contact the appropriate electric inspection authority, or

electrician, as appropriate.

CP01, Issue 8, Part I Section 14.2

Notice: The Ringer Equivalence Number (REN) assigned to each terminal device

provides an indication of the maximum number of terminals allowed to be connected to

a telephone interface. The terminal on an interface may consist of any combination of

devices subject only to the requirement that the sum of the Ringer Equivalence

Numbers of all the Devices does not exceed 5.

UL

®

Strata DK I&M 5/99 i

Contents

Introduction

Organization .........................................................................................................................................xv

Conventions ........................................................................................................................................xvii

Related Documents/Media ................................................................................................................xviii

Chapter 1 – DK14 Installation

Inspection ............................................................................................................................................1-1

Packaging and Storage ........................................................................................................................1-1

Site Requirements ...............................................................................................................................1-1

Input Power ...................................................................................................................................1-2

Clearance and Location ................................................................................................................1-2

AC Power and Grounding Requirements ............................................................................................1-3

AC Power and Third-wire Ground Test .......................................................................................1-4

Alternate or Additional Ground ....................................................................................................1-4

KSU Mounting Considerations ...........................................................................................................1-5

Pre-installation ..............................................................................................................................1-5

Mounting the KSU ........................................................................................................................1-6

Reserve Power Battery ........................................................................................................................1-7

Power Supply Removal and Replacement ..........................................................................................1-8

Power Supply Removal ................................................................................................................1-8

Power Supply Replacement ..........................................................................................................1-9

Printed Circuit Board (PCB) Installation ..........................................................................................1-10

PCB Installation Considerations .................................................................................................1-10

KSU Option PCBs ......................................................................................................................1-10

PCB Option Considerations ........................................................................................................1-10

PCB Installation/Power Supply Considerations .........................................................................1-10

Built-in CO Line, Digital, Telephone, and Other Circuits ................................................................1-12

Built-in CO Line Circuits ...........................................................................................................1-12

Built-in Digital Telephone Circuits ............................................................................................1-12

KSU Motherboard CO Line/Digital Station Circuit Wiring ......................................................1-12

Power Failure Telephone Installation .........................................................................................1-12

Music-On-Hold (MOH)/Background Music (BGM) Source Connection ..................................1-12

External Page Output Connection ..............................................................................................1-12

QCDU2 CO Line Digital Telephone Interface Unit .........................................................................1-13

QCDU2 Configuration ...............................................................................................................1-13

QCDU2 Installation ....................................................................................................................1-13

QCDU2 Programming ................................................................................................................1-14

Contents

Chapter 2 – DK40i Configuration

ii Strata DK I&M 5/99

QSTU2A Standard Telephone Interface Unit ...................................................................................1-15

QSTU2 Configuration ................................................................................................................1-15

QSTU2 Installation .....................................................................................................................1-15

QSTU2 Programming .................................................................................................................1-16

QSTU2 Wiring ...........................................................................................................................1-16

QRCU3 DTMF Receiver/ABR Tone Detector Unit .........................................................................1-17

QRCU3 Configuration ................................................................................................................1-17

QRCU3 Installation ....................................................................................................................1-17

QRCU3 Programming ................................................................................................................1-17

Built-in Auto Attendant ..............................................................................................................1-18

Programming ..............................................................................................................................1-18

WSIU1 Serial Interface Board ..........................................................................................................1-19

WSIU1 Installation .....................................................................................................................1-20

WSIU Programming ...................................................................................................................1-20

WSIU Wiring ..............................................................................................................................1-20

DK8/DK14 Compatibility .................................................................................................................1-21

DK14 Secondary Protection ..............................................................................................................1-22

DK14 Wiring Diagrams ....................................................................................................................1-23

Chapter 2 – DK40i Configuration

Base Key Service Unit (KSU) .............................................................................................................2-1

Station and CO Lines ....................................................................................................................2-1

Peripherals ....................................................................................................................................2-1

Base/Expansion KSU Compatibility ...................................................................................................2-3

Station, Lines, and Stratagy DK Voice Mail ................................................................................2-3

Peripherals ....................................................................................................................................2-5

Feature Capacities ...............................................................................................................................2-6

Station Considerations ........................................................................................................................2-8

Telephone Circuit (Port) Types ...........................................................................................................2-9

Digital Telephone Circuit Connections ........................................................................................2-9

Electronic Telephone Circuit Connections .................................................................................2-10

Standard Telephone Circuit Options ..........................................................................................2-10

ISDN Station Devices .................................................................................................................2-10

Worksheet 1 – System PCB Assignment Guide ...............................................................................2-11

Base Cabinet Port/Line Capacity Check ....................................................................................2-11

Expansion Capacity ....................................................................................................................2-12

Base and Expansions Cabinet Port/Line Capacity Check ..........................................................2-12

Example Configuration Tables ...................................................................................................2-13

Configuration Considerations ...........................................................................................................2-14

Base Cabinet ...............................................................................................................................2-14

Expansion Cabinet ......................................................................................................................2-14

DK40i ISDN ...............................................................................................................................2-15

Worksheet 2 – System Power Factor Check .....................................................................................2-16

Telephone/Device PFs ................................................................................................................2-16

System Power Factors PCB/Telephone Device ..........................................................................2-16

Worksheet Examples ..................................................................................................................2-17

PCB and Power Factor Worksheets ............................................................................................2-18

DK16/DK16e/DK40/DK40i Component Compatibility ...................................................................2-19

Contents

Chapter 3 – DK40i Installation

Strata DK I&M 5/99 iii

Chapter 3 – DK40i Installation

Inspection ............................................................................................................................................3-1

Packaging and Storage ........................................................................................................................3-1

Site Requirements ...............................................................................................................................3-1

Input Power ...................................................................................................................................3-2

Clearance and Location ................................................................................................................3-2

AC Power and Grounding Requirements ............................................................................................3-4

AC Power and Third-wire Ground Test .......................................................................................3-4

Alternate or Additional Ground ....................................................................................................3-5

KSU Mounting Considerations ...........................................................................................................3-5

Prior to Installation .......................................................................................................................3-5

Testing the System’s Power Supply .............................................................................................3-6

TPSU16 Circuit Breaker Reset Procedure ....................................................................................3-7

Mounting the Base KSU ...............................................................................................................3-8

Mounting the Expansion KSU ......................................................................................................3-9

Reserve Power Option .......................................................................................................................3-17

Reserve Power Installation .........................................................................................................3-18

Power Failure Emergency Transfer Option ......................................................................................3-18

Installing Power Failure Emergency Transfer ............................................................................3-18

Testing Power Failure Emergency Transfer ...............................................................................3-18

Power Supply Removal and Replacement ........................................................................................3-19

Power Supply Removal ..............................................................................................................3-19

Power Supply Replacement ........................................................................................................3-20

Printed Circuit Board (PCB) Installation ..........................................................................................3-21

Base KSU PCBs .........................................................................................................................3-21

Expansion KSU PCBs ................................................................................................................3-22

PCB Hardware/Software Options ...............................................................................................3-22

PCB Installation/Power Supply Considerations .........................................................................3-22

PCB Wiring ................................................................................................................................3-22

Digital Telephone Circuits ..........................................................................................................3-22

Configuration ..............................................................................................................................3-23

K4RCU, K5RCU or K5RCU2 Installation .................................................................................3-23

K4RCU, K5RCU or K5RCU2 Programming .............................................................................3-23

KKYS Installation ......................................................................................................................3-24

KSTU2 Configuration ................................................................................................................3-25

KSTU2 Installation .....................................................................................................................3-25

KSTU2 Wiring ...........................................................................................................................3-25

KSTU2 Programming .................................................................................................................3-25

TCIU2 Installation ......................................................................................................................3-28

TCIU2 Programming ..................................................................................................................3-28

TCOU Hardware Options ...........................................................................................................3-30

TCOU Installation or Replacement ............................................................................................3-30

TCOU Removal ..........................................................................................................................3-30

TCOU Programming ..................................................................................................................3-31

TDDU Installation ......................................................................................................................3-33

TDDU Programming ..................................................................................................................3-33

TSIU Installation ........................................................................................................................3-36

TSIU Programming ....................................................................................................................3-36

Universal Slot PCBs ..........................................................................................................................3-38

Contents

Chapter 4 – DK424 Configuration

iv Strata DK I&M 5/99

Loop Limits .......................................................................................................................................3-39

DK40i Secondary Protection .............................................................................................................3-40

MDF Wiring Diagrams .....................................................................................................................3-41

Chapter 4 – DK424 Configuration

System Configuration ..........................................................................................................................4-1

Base Cabinet .................................................................................................................................4-2

Expansion Cabinets ......................................................................................................................4-2

DK424 and DK280 Compatibility ................................................................................................4-3

Designated Speaker OCA, DIU Data, and T1 slots ......................................................................4-4

DK280 to DK424 Upgrades .........................................................................................................4-5

Features Capacities ..............................................................................................................................4-6

System Capacity ..................................................................................................................................4-8

Printed Circuit Boards .......................................................................................................................4-12

RKYS Feature Key Upgrades .....................................................................................................4-15

Telephones ........................................................................................................................................4-16

Attendant Position Options ...............................................................................................................4-16

Direct Station Selection (DSS) Consoles and Door Phones (MDFBs) .............................................4-17

AC and Reserve Power Hardware .....................................................................................................4-18

Floor Mount Installation Hardware ...................................................................................................4-18

Worksheets ........................................................................................................................................4-19

Worksheet 1 – System PCB (Slot) Requirements .............................................................................4-20

Digital Ports Required ................................................................................................................4-20

Electronic Ports Required ...........................................................................................................4-20

Standard Ports Required .............................................................................................................4-21

Station PCBs/Slots Required ......................................................................................................4-22

CO Line PCBs/Slots Required ...................................................................................................4-23

Attendant Console Slots Required ..............................................................................................4-26

PIOU/PIOUS/RSIU/RSSU Option Slots Required ....................................................................4-26

PEPU Page Option PCB Required .............................................................................................4-26

System Slots Required ................................................................................................................4-27

Cabinets Required .......................................................................................................................4-27

Worksheet 2 – System Cabinet Assignment Guide ..........................................................................4-28

Worksheet 3 – System PCB Assignment Guide ...............................................................................4-29

Worksheet 4 – Option Configuration Guide .....................................................................................4-31

Worksheet 5 – System Power Factor Check .....................................................................................4-34

Telephone/Device Power Factors ...............................................................................................4-36

Chapter 5 – DK424 Installation

Inspection ............................................................................................................................................5-1

Packaging and Storage ........................................................................................................................5-1

Site Requirements ...............................................................................................................................5-2

Input Power ...................................................................................................................................5-2

Clearance and Location ................................................................................................................5-2

Electrical/Environmental Requirements and Characteristics .......................................................5-4

Cable Lengths ...............................................................................................................................5-5

Network Requirements .................................................................................................................5-6

Cabinet Installation Considerations ....................................................................................................5-7

Recommended Installation Sequence ..........................................................................................5-7

Contents

Chapter 6 – DK424 T1

Strata DK I&M 5/99 v

Power Supply Installation ...................................................................................................................5-8

Power Supply (RPSU280 or RPSU424) Removal .....................................................................5-11

Power Supply Replacement ........................................................................................................5-11

Wall Mounting the Base Cabinet ......................................................................................................5-11

Base Cabinet (DKSUB424) Installation .....................................................................................5-11

Expansion Cabinet Installation (DKSUE424) ............................................................................5-12

Cabinet Floor Mounting ....................................................................................................................5-21

One or Two Cabinets ..................................................................................................................5-21

Three or More Cabinets ..............................................................................................................5-21

Cabinet Removal – Floor-Mounted Systems ..............................................................................5-28

Cabinet Replacement ..................................................................................................................5-28

AC Power and Grounding Requirements ..........................................................................................5-28

AC Power and Third Wire Ground Test .....................................................................................5-29

Intercabinet Ground ....................................................................................................................5-30

AC Power Cabling Installation .........................................................................................................5-30

AC Power for One or Two Cabinets (Wall Mount) ...................................................................5-30

AC Power for Three or More Cabinets (Wall Mount) ...............................................................5-31

AC Power for Three or More Cabinets (Floor Mount) ..............................................................5-31

Reserve Power Installation ................................................................................................................5-32

Reserve Power for One or Two Cabinets (Wall Mount) ............................................................5-33

Reserve Power for Three or More Cabinets (Wall Mount) ........................................................5-33

Reserve Power/AC Wiring for Three or More Cabinets (Floor Mount) ....................................5-34

Printed Circuit Board (PCB) Installation ..........................................................................................5-45

PCB Installation Considerations .................................................................................................5-45

PCB Option Considerations ........................................................................................................5-45

RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units ........................................5-46

PCB Installation Power Supply Considerations .........................................................................5-46

Maximum Line Capacities ..........................................................................................................5-47

Internal Hardware Options .........................................................................................................5-48

RCTU Installation .......................................................................................................................5-51

RCTU Programming ...................................................................................................................5-51

DK280 to DK424 Base Cabinet Upgrade Considerations ..........................................................5-52

Chapter 6 – DK424 T1

Channelization .....................................................................................................................................6-1

Slot Assignments .................................................................................................................................6-1

SW1 Equalizer Switch and Loop Back Jumpers (Internal Option) ..............................................6-2

RDTU Installation ........................................................................................................................6-3

System Programming for T1 ........................................................................................................6-3

RDTU Programming ....................................................................................................................6-8

Installation Guidelines ......................................................................................................................6-10

Applications .....................................................................................................................................6-11

RDTU to Network ......................................................................................................................6-11

RDTU to PBX T1 (Separated More Than 655 ft.) .....................................................................6-11

RDTU to PBX T1 (Separated Less Than 655 ft.) .......................................................................6-12

Hardware and Cabling .......................................................................................................................6-13

RDTU Cable Length Switch .......................................................................................................6-13

RDTU Loop Back Jumper Plugs ................................................................................................6-13

RDTU Front Panel Indicators .....................................................................................................6-13

Contents

Chapter 7 – DK40i/DK424 Universal Slot PCBs

vi Strata DK I&M 5/99

RDTU Cable Installation ............................................................................................................6-14

Loop Back Testing ............................................................................................................................6-16

RDTU Self Test ..........................................................................................................................6-16

Network/CSU T1 Span Test .......................................................................................................6-16

Network/CSU/RDTU Span Test ................................................................................................6-17

Performance Monitoring ...................................................................................................................6-18

T1 Fault Isolation ..............................................................................................................................6-20

Flowchart Symbols ............................................................................................................................6-21

Chapter 7 – DK40i/DK424 Universal Slot PCBs

PCB Compatibility ..............................................................................................................................7-1

PCB Chapter Layout ...........................................................................................................................7-3

KCDU Configuration ...................................................................................................................7-4

KCDU Installation ........................................................................................................................7-4

KCDU Programming ....................................................................................................................7-4

PDKU2 Digital Telephone Interface Unit ...........................................................................................7-6

PDKU2 Hardware Options ...........................................................................................................7-6

PDKU2 Installation ......................................................................................................................7-6

PDKU2 Programming ..................................................................................................................7-6

Speaker Off-hook Call Announce Unit (EOCU) Installation onto the PEKU (Internal Option) 7-8

External Options ...........................................................................................................................7-8

PEKU Configuration to Support an HDSS Console Option ........................................................7-8

PEKU Installation .........................................................................................................................7-9

PEKU Programming .....................................................................................................................7-9

PEPU2 External Page Interface Unit ................................................................................................7-11

PEPU2 Installation .....................................................................................................................7-11

PEPU2 Programming .................................................................................................................7-11

DK40i General Information ........................................................................................................7-13

Installing the Speaker Off-hook Call Announce Unit (EOCU) (Internal Option) .....................7-13

External Options .........................................................................................................................7-14

PESU Installation .......................................................................................................................7-14

PESU Programming ...................................................................................................................7-15

IMDU Compatibility with PIOU and PIOUS .............................................................................7-17

IMDU2 Installation onto a PIOU2 or PIOUS2 (Internal Option) ..............................................7-17

PIOU2, PIOUS2 Installation ......................................................................................................7-18

PIOU2, PIOUS2 Programming ..................................................................................................7-18

RATU Installation ......................................................................................................................7-22

RCIS PCB ...................................................................................................................................7-23

DK40i RCIU2 Installation ..........................................................................................................7-23

DK424 RCIU1 or RCIU2 Installation ........................................................................................7-23

DK424 RCIU1/RCIS or RCIU2/RCIS Installation ....................................................................7-24

RCIU1, RCIU2, RCIS Programming .........................................................................................7-24

RCOS Installation (Internal Option) ...........................................................................................7-28

RCOU Installation ......................................................................................................................7-29

RCOU Programming ..................................................................................................................7-29

RDDU Installation ......................................................................................................................7-33

RDDU Programming ..................................................................................................................7-34

Installing R48S Ring Generator (Internal Option) .....................................................................7-36

Installing RSTS (Internal Option) ..............................................................................................7-37

Contents

Chapter 8 – DK40i/DK424 Universal Slot PCB Wiring

Strata DK I&M 5/99 vii

RDSU Installation .......................................................................................................................7-37

RDSU Programming ...................................................................................................................7-37

RDTU T1 Interface Unit ...................................................................................................................7-38

REMU Installation ......................................................................................................................7-39

PEMU Installation ......................................................................................................................7-40

PEMU, REMU Programming .....................................................................................................7-40

RGLU2 Installation ....................................................................................................................7-43

RGLU2 Programming ................................................................................................................7-43

RSIU, RSIS, RMDS RS-232/Modem Interface Unit ........................................................................7-45

RSIS, RMDS Piggy-Back Installation ........................................................................................7-46

RSIU Installation ........................................................................................................................7-46

RSIU, RSIS, RMDS Programming ............................................................................................7-49

RSSU Installation .......................................................................................................................7-51

RSSU Programming ...................................................................................................................7-51

R48S -48 Volt Supply Installation (Internal Option) .................................................................7-53

External Options .........................................................................................................................7-54

RSTU2 Installation .....................................................................................................................7-54

RSTU2 Programming .................................................................................................................7-55

RCMS Subassemblies Installation ..............................................................................................7-56

RMCU Installation .....................................................................................................................7-58

RMCU/RCMS Programming .....................................................................................................7-59

Chapter 8 – DK40i/DK424 Universal Slot PCB Wiring

Station Wiring Diagrams .....................................................................................................................8-2

Digital Station Wiring .........................................................................................................................8-2

Electronic Station Wiring Diagrams .............................................................................................8-9

Attendant Console Wiring Diagrams .........................................................................................8-17

Analog Devices Wiring ..............................................................................................................8-19

Power Failure Cut Through (DPFT) Wiring Pin-outs .......................................................................8-21

CO Line Wiring Diagrams ................................................................................................................8-23

DID and Tie Line Wiring ...........................................................................................................8-29

Option Interface PCB Wiring Diagrams ...........................................................................................8-33

Chapter 9 – Station Apparatus

Types of Telephones ...........................................................................................................................9-1

Digital Telephones ........................................................................................................................9-1

Electronic Telephones ..................................................................................................................9-2

Standard Telephones .....................................................................................................................9-2

Strata AirLink Wireless Handset ..................................................................................................9-2

Telephone Installation .........................................................................................................................9-3

System Connection .......................................................................................................................9-4

Telephone Wall Mounting ............................................................................................................9-5

Telephone Upgrades ............................................................................................................................9-7

Digital Telephone Upgrades .........................................................................................................9-7

Telephone Speaker Off-hook Call Announce Upgrade (DVSU) ...............................................9-10

Loud Ringing Bell/Headset Upgrade (HHEU) ...........................................................................9-12

Carbon Headset/Handset Straps .................................................................................................9-14

Beep Strap ...................................................................................................................................9-14

Microphone/Speaker Sensitivity Adjustment (Speakerphones Only) ........................................9-14

Contents

Chapter 9 – Station Apparatus

viii Strata DK I&M 5/99

Busy Override and Camp-on Ring Tone Over Handset/Headset Option ...................................9-15

External Power Straps ................................................................................................................9-15

DKT2000 ADM Installation .......................................................................................................9-16

Electronic Telephone Upgrades ........................................................................................................9-16

Off-hook Call Announce Upgrade (HVSU2 or HVSU/HVSI) ..................................................9-16

Loud Ringing Bell/Headset Upgrade (HHEU) ...........................................................................9-17

Carbon Headset/Handset Straps .................................................................................................9-19

Beep Strap ...................................................................................................................................9-19

Microphone/Speaker Threshold (Speakerphones only) .............................................................9-19

Handset Receiver Volume-up Strap (Version 2 6500-series Telephones Only) ........................9-19

Direct Station Selection (DSS) Console/System Connection ...........................................................9-20

DDSS Console Connections .......................................................................................................9-20

DDSS Console Configuration ....................................................................................................9-20

DDSS Programming ...................................................................................................................9-21

HDSS Console ............................................................................................................................9-21

Door Phone (MDFB) .........................................................................................................................9-22

Lock Control Unit and Door Phone ..................................................................................................9-22

DDCB/HDCB and MDFB Cabling ............................................................................................9-22

DDCB/HDCB Wall Mounting ...................................................................................................9-23

MDFB Wall Mounting ...............................................................................................................9-23

Door Phone/Lock Programming .................................................................................................9-24

Cordless Digital Telephone (DKT2004-CT) ....................................................................................9-24

Precautions ..................................................................................................................................9-25

Cordless Telephone Installation .................................................................................................9-25

Telephone Cord Connection .......................................................................................................9-26

Connect and Apply Power to Base Unit .....................................................................................9-26

Handset Battery Pack Installation ...............................................................................................9-27

Removing and Charging Your Battery Pack ..............................................................................9-27

Tips on Extending Battery Pack Life .........................................................................................9-28

Digital Add-on Module Installation ..................................................................................................9-29

ADM Programming ....................................................................................................................9-30

PC Attendant Console .......................................................................................................................9-31

Hardware Installation .................................................................................................................9-31

PC Attendant Console Programming .........................................................................................9-33

PC Attendant Console Software Installation ..............................................................................9-34

Backup/Restore Configuration ...................................................................................................9-43

Windows Control Panel ..............................................................................................................9-44

Conventional Attendant Console ......................................................................................................9-47

Installation ..................................................................................................................................9-47

Conventional Attendant Console Programming .........................................................................9-47

DKT2001 Digital Single Line Telephone .........................................................................................9-48

Installation ..................................................................................................................................9-49

Programming ..............................................................................................................................9-49

Contents

Chapter 10 – Peripheral Installation

Strata DK I&M 5/99 ix

Chapter 10 – Peripheral Installation

Power Failure Options .......................................................................................................................10-1

Reserve Power ............................................................................................................................10-1

DK14/DK40i Single-line Power Failure Emergency Transfer ...................................................10-1

DK40i/DK424 Power Failure Transfer Unit ..............................................................................10-1

Power Failure Emergency Transfer (DPFT) Installation ...........................................................10-2

Music-on-Hold (MOH)/ Background Music (BGM) Options ..........................................................10-3

MOH Option ...............................................................................................................................10-3

BGM Options .............................................................................................................................10-6

Alternate BGM Source Installation ............................................................................................10-9

External BGM Installation ........................................................................................................10-10

Relay Control Options and Door Lock Control ..............................................................................10-10

External Page/Door Lock Relay Options (PIOU, PIOUS, or PEPU) .......................................10-10

Night Transfer/Night Relay Options with PIOU, PIOUS, or PEPU ........................................10-16

External Speaker Unit (HESB) Options ..........................................................................................10-19

Loud Ringing Bell Option ........................................................................................................10-19

Amplified Speaker Option ........................................................................................................10-22

Talkback Amplified Speaker Option ........................................................................................10-24

HESB Wall Mounting ..............................................................................................................10-26

External Page Options .....................................................................................................................10-26

External Page Option Installation .............................................................................................10-26

Two-CO Line External Amplified Conference ...............................................................................10-32

DK40i Information ...................................................................................................................10-32

DK424 Information ..................................................................................................................10-32

Amplified Talk Path .................................................................................................................10-33

Amplifier Requirements ...........................................................................................................10-33

Amplifier Programming ...........................................................................................................10-33

SMDR Printer/Call Accounting Device Options ............................................................................10-35

SMDR Printout Examples ........................................................................................................10-37

SMDR Programming ................................................................................................................10-39

SMDR Printer/Call Accounting Device Installation ................................................................10-39

System Database Printout Using SMDR Port .................................................................................10-41

Program 97 ...............................................................................................................................10-41

Voice Mail Options .........................................................................................................................10-42

Toshiba Stratagy, Stratagy DK, or VP Voice Messaging Systems ..........................................10-42

Customer-supplied Voice Mail Messaging Systems ................................................................10-44

General Voice Mail (Standard Telephone Port) Programming ................................................10-44

Voice Mail Program Checklist .................................................................................................10-45

Voice Mail System Installation ................................................................................................10-46

PC/Data Communications Interface Units ......................................................................................10-47

RPCI-DI Dual Mode .................................................................................................................10-48

Common DIU Connections ......................................................................................................10-48

EIA Interface Leads (Signals) ..................................................................................................10-50

DIP Switch Options ..................................................................................................................10-59

RPCI-DI and PDIU-DI to PC Installation ................................................................................10-61

PDIU-DS to Printer Installation ...............................................................................................10-62

PDIU-DS to Modem Installation ..............................................................................................10-63

Modem Setup Recommendations .............................................................................................10-65

PDIU-DS Disassembly and Assembly .....................................................................................10-65

Contents

Chapter 11 – DK424 ACD Installation

xStrata DK I&M 5/99

RPCI-DI/PDIU-DI/PDIU-DS Data Communication Installation Tests ...................................10-66

DK Alarm Sensor ............................................................................................................................10-75

Auto Attendant ................................................................................................................................10-76

Strata DK Built-In Auto Attendant (AA) .................................................................................10-77

Non-built-in Auto Attendant ....................................................................................................10-84

Multiple PIOU, PIOUS, RSSU Installation ....................................................................................10-84

Enhanced 911 Service (E911) .........................................................................................................10-86

E911 System Installation ..........................................................................................................10-86

E911 Programming ...................................................................................................................10-86

Chapter 11 – DK424 ACD Installation

Installation .........................................................................................................................................11-2

Multiple Serial Port Installation .................................................................................................11-2

Wiring .........................................................................................................................................11-3

ACD Installation Guidelines .............................................................................................................11-4

ACD Line Operation/Programming Considerations .........................................................................11-7

ACD Programming .....................................................................................................................11-7

Direct Incoming Assignments to ACD Groups ..........................................................................11-7

DID/Tie/DNIS/ANI Incoming Line Calls ..................................................................................11-7

Transfer From Built-in Auto Attendant (AA) to ACD Group ....................................................11-7

Transfer From External AA to an ACD Group ..........................................................................11-8

Overflow From an ACD Group Queue ......................................................................................11-8

ACD Group Status ......................................................................................................................11-9

Agent Ring No Answer Call Treatment ...................................................................................11-10

ACD SMDR Printout Examples ...............................................................................................11-10

Insight DK (DK424 only) ...............................................................................................................11-14

Call Center Viewer (CCV) ..............................................................................................................11-14

Application Overview ...............................................................................................................11-14

Strata DK Requirements ...........................................................................................................11-15

Host PC Requirements ..............................................................................................................11-15

Reference Information ..............................................................................................................11-16

CCV Configuration .........................................................................................................................11-16

Considerations ..........................................................................................................................11-16

Connectors ................................................................................................................................11-16

CCV Configuration Instructions .....................................................................................................11-18

Connecting the DK to a Stand-alone CCV PC .........................................................................11-18

Connecting the DK to a Stand-alone CCV PC, More than 50 Feet Away ...............................11-19

Connecting CCV and SMIS .....................................................................................................11-20

Connecting Up to Three CCV PCs ...........................................................................................11-21

Connecting the CCV to More than Three CCV PC ..................................................................11-22

Spectrum Electronic Wall Boards ...................................................................................................11-24

Multiple Wall Boards ...............................................................................................................11-24

Chapter 12 – Fault Finding

Fault Classification ............................................................................................................................12-1

Fault Clearing Procedures .................................................................................................................12-1

Parts Return .......................................................................................................................................12-2

KSU/RCTU Fault Isolation ...............................................................................................................12-3

Fault Isolation Procedure ............................................................................................................12-3

Contents

Chapter 13 – Computer Telephony Integration

Strata DK I&M 5/99 xi

DK424 RPSU280 Power Supply Test ...............................................................................................12-4

Station Cable Continuity Check ........................................................................................................12-7

Voltmeter Test ............................................................................................................................12-7

Ohmmeter Test ...........................................................................................................................12-8

Cable Installation Test ................................................................................................................12-9

Fault Isolation Flowcharts ...............................................................................................................12-10

Chapter 13 – Computer Telephony Integration

About Strata DK and TAPI ...............................................................................................................13-1

Requirements .....................................................................................................................................13-1

StrataLink and TAPI Service Provider for Windows 95 ..................................................................13-2

Step 1: Remove Previously Installed DKT TAPI Service Provider Applications .....................13-2

Step 2: Install TSPI and/or StrataLink Packages ........................................................................13-3

Step 2: Initialize StrataLink and the TAPI Service Provider ......................................................13-4

Using StrataLink for CTI Connections .............................................................................................13-6

StrataLink Operation ..................................................................................................................13-6

DDE Commands .........................................................................................................................13-9

Telephone System Events .........................................................................................................13-10

TeleMagic Link ........................................................................................................................13-14

Testing TSPI Link ....................................................................................................................13-14

CTI Application Bulletin Contents .................................................................................................13-16

Chapter 14 – ISDN Interfaces

PRI and BRI Overview .....................................................................................................................14-1

RPTU Interface Unit .........................................................................................................................14-3

RPTU Overview .........................................................................................................................14-3

CSU Requirements .....................................................................................................................14-3

Slot Assignments ........................................................................................................................14-4

RPTU Installation .......................................................................................................................14-5

Cabling ........................................................................................................................................14-8

RPTU Testing and Troubleshooting .........................................................................................14-10

Timing and Synchronization ...........................................................................................................14-11

RPTU Call Monitoring (PRI) ..........................................................................................................14-13

Performance Monitoring ...........................................................................................................14-16

SMDR Output for ISDN .................................................................................................................14-18

RBSU/RBSS and TBSU Interface Units .........................................................................................14-18

Overview ..................................................................................................................................14-18

Capacity and Cabinet Slot Information ....................................................................................14-19

PS-1 Backup Power Option ......................................................................................................14-20

TBSU and RBSU/RBSS Installation ........................................................................................14-21

Modular Jack Pin Configurations .............................................................................................14-26

TBSU and RBSU/RBSS Premise Wiring Guidelines ..............................................................14-27

Connecting TBSU and RBSU to Network Side (TE-Mode) ....................................................14-29

Connecting TBSU and RBSU/RBSS Station Devices (NT-Mode) ..........................................14-30

TBSU and RBSU/RBSS Passive Bus Configurations ..............................................................14-32

TBSU and RBSU/RBSS BRI Call Monitor .............................................................................14-34

RBUU/RBUS Interface Unit ...........................................................................................................14-36

RBUU Installation ....................................................................................................................14-36

Contents

Chapter 15 – Hospitality Management Information System (HMIS)

xii Strata DK I&M 5/99

Chapter 15 – Hospitality Management Information System (HMIS)

Minimum PC Requirements ..............................................................................................................15-2

HMIS Server ...............................................................................................................................15-2

HMIS Workstation .....................................................................................................................15-3

Installation .........................................................................................................................................15-3

Step 1: Check Strata DK System Requirements..........................................................................15-3

Step 2: Make Sure You Have Everything ..................................................................................15-4

Step 3: Inspect HMIS Server/Workstation PCs ..........................................................................15-4

Step 4: Connect HMIS PC to Strata DK .....................................................................................15-4

Step 5: Install the Network Hub (Optional) ................................................................................15-8

Step 6: Install Activation Keys ...................................................................................................15-9

Step 7: Power Up the System ...................................................................................................15-10

Step 8: Verify Communication Port Settings ...........................................................................15-10

Step 9: Verify Modem Settings ................................................................................................15-12

Step 10: Verify pcANYWHERE Modem Settings ...................................................................15-13

Step 11: Install the Software .....................................................................................................15-14

Step 12: Set up the HMIS Databases/Settings ..........................................................................15-16

Step 13: Check HMIS SMDR and TTY Port Settings .............................................................15-21

Step 14: Program the Strata DK ...............................................................................................15-27

Step 15: Set up the Server Network ..........................................................................................15-31

Step 16: Set up the Workstation ...............................................................................................15-36

Step 17: Installing the Workstation Software ...........................................................................15-39

Step 18: Map the HMIS Workstation to the Server ..................................................................15-41

Setup Utility ....................................................................................................................................15-42

AutoGen Setup .........................................................................................................................15-42

Master Room Setup Screen ......................................................................................................15-45

Employee Codes .......................................................................................................................15-47

Company Information ...............................................................................................................15-49

HMIS Settings ..........................................................................................................................15-50

Invoice Statement Format .........................................................................................................15-55

Maintenance ....................................................................................................................................15-63

Before You Begin .....................................................................................................................15-63

Reinstall/Upgrade Software ......................................................................................................15-63

Shut Down HMIS SMDR and/or TTY Servers ........................................................................15-65

Restart HMIS SMDR and/or TTY Servers ...............................................................................15-65

Troubleshooting ..............................................................................................................................15-66

Verify Data Communications ...................................................................................................15-66

Check Trunk Utilization ...........................................................................................................15-68

Perform Manual Tests/Remote Maintenance ...........................................................................15-71

Output Data to File ...................................................................................................................15-72

Check HMIS Communications with Strata DK .......................................................................15-74

Verify Communication Port Settings .......................................................................................15-76

Verify Modem Settings ............................................................................................................15-78

Verify pcANYWHERE Modem Settings .................................................................................15-79

Verify Modem Data Communication .......................................................................................15-81

View HmisErr.Log ...................................................................................................................15-83

View History Log .....................................................................................................................15-84

Contents

Chapter 16 – Strata AirLink Systems

Strata DK I&M 5/99 xiii

Chapter 16 – Strata AirLink Systems

System Components ..........................................................................................................................16-1

Pre-installation ..................................................................................................................................16-2

Step 1: Check the System Hardware and Software Requirements..............................................16-3

Step 2: Review System Component Placement ..........................................................................16-3

Step 3: Review Possible System Configurations ........................................................................16-5

Step 4: Unpack the Shipment .....................................................................................................16-8

Step 5: Check the Equipment List ..............................................................................................16-9

Step 6: Purchase Additional Equipment .....................................................................................16-9

Step 7: Select Suitable Locations ...............................................................................................16-9

Step 8: Set Up Temporary Installation .......................................................................................16-9

Step 9: Use the Stand-alone Base Station Test Stand ...............................................................16-10

Step 10: Mount the Base Stations .............................................................................................16-13

BSIA System Installation ................................................................................................................16-14

Step 1: Install the Analog Line Module (ALM)........................................................................16-14

Step 2: Run the Cable ...............................................................................................................16-16

Step 3: Activate the External Critical Alarm (Optional) ..........................................................16-16

Step 4: Determine the Base Station Power Supply ...................................................................16-16

Step 5: Connect the Power Supply ...........................................................................................16-18

Step 6: Connect the PC .............................................................................................................16-18

Step 7: Install the Strata AirLink Manager Software ...............................................................16-19

Step 8: Copy the Upgrade Software .........................................................................................16-20

Step 9: Configure the System ..................................................................................................16-21

BSIA Additional Information .........................................................................................................16-32

BSIA (Controller) Specifications .............................................................................................16-32

Adapter and BSIA Pinouts .......................................................................................................16-32

ALM Removal ..........................................................................................................................16-33

Initial Configuration Change ....................................................................................................16-34

Password Change ......................................................................................................................16-34

Base Station Addition ...............................................................................................................16-34

Communications Port Change ..................................................................................................16-35

RWIU System Installation ..............................................................................................................16-36

Step 1: Check the DIP Switches and Jumpers on the PCB .......................................................16-36

Step 2: Mount the WWIS onto the RWIU ................................................................................16-38

Step 3: Determine the Proper Strata DK Slot Configuration ....................................................16-38

Step 4: Install the RWIU/WWIS into the Strata DK ................................................................16-39

Step 5: Run the Cable ...............................................................................................................16-39

Step 6: Determine Base Station Power Supply ........................................................................16-40

Step 7: Connect the Power Supply ...........................................................................................16-41

Step 8: Use the Proper Power Factor (PF) ................................................................................16-41

Step 9: Program the Strata DK .................................................................................................16-43

Step 10: Connect the PC ...........................................................................................................16-44

Step 11: Initialize the RWIU ....................................................................................................16-45

Step 12: Install the RWIU Manager .........................................................................................16-45

Step 13: Start the RWIU Manager ............................................................................................16-46

Step 14: Set General Settings ...................................................................................................16-46

Step 15: Enter the Handset IDs .................................................................................................16-47

Step 16: Enable UTAM ............................................................................................................16-47

Step 17: Store the IDs in the Handset .......................................................................................16-48

Contents

Chapter 16 – Strata AirLink Systems

xiv Strata DK I&M 5/99

RWIU Additional Information ........................................................................................................16-50

RWIU/WWIS Interface Unit ....................................................................................................16-50

Changing Initial Configuration .................................................................................................16-59

Changing Communications Ports .............................................................................................16-59

Checking RWIU and Base Station Software Versions .............................................................16-60

Viewing Log Messages ............................................................................................................16-60

Resetting Base Stations and RWIU ..........................................................................................16-61

Upgrading RWIU and Base Stations ........................................................................................16-61

Changing Base Station Numbers ..............................................................................................16-62

Charging Batteries ...........................................................................................................................16-62

Discharging Batteries ......................................................................................................................16-63

Troubleshooting ..............................................................................................................................16-64

System Power, Polarity, and Continuity ...................................................................................16-64

Components ..............................................................................................................................16-64

Communications .......................................................................................................................16-64

RF Link Termination ................................................................................................................16-64

Noisy Circuits ...........................................................................................................................16-64

DC Resistance ...........................................................................................................................16-65

System Reset .............................................................................................................................16-65

Activation Code ........................................................................................................................16-65

Base Station ..............................................................................................................................16-65

Replacing a Defective Base Station ..........................................................................................16-67

Handset .....................................................................................................................................16-67

BSIA System ............................................................................................................................16-73

RWIU System ...........................................................................................................................16-84

Base Station Specifications .............................................................................................................16-86

Handset Specifications ....................................................................................................................16-87

Grounding Requirements ................................................................................................................16-88

FCC .................................................................................................................................................16-88

Part 68 .......................................................................................................................................16-88

Part 15 .......................................................................................................................................16-89

UTAM, Inc. .....................................................................................................................................16-89

Underwriters Laboratories (UL) .....................................................................................................16-91

Primary and Secondary Protectors ...........................................................................................16-91

System Line Circuit Requirements ...........................................................................................16-91

Glossary.............................................................................................................................................. GL-1

Index.......................................................................................................................................................IN-1

Strata DK I&M 5/99 xv

Introduction

This manual provides detailed step-by-step instructions for installing and maintaining the Strata

DK14 / DK40i / DK424 digital business telephone systems. It is intended for qualified service

technicians and system programmers. At the time of this printing, this book contains Release 4.1

information for the DK424. It also contains some pre-release information for software beyond

Release 4.1.

Important! Information beyond Release 4.1 is preliminary and given prior to product release.

Be careful when using this information as the software will change and updates/

additions will be required upon final release.

Use this manual in conjunction with the Strata DK Programming Manual which covers the

programs related to the Strata DK systems discussed in this book.

Organization

In this manual, information specific to one system is clearly marked for that system whether in a

chapter title or within a chapter (e.g., DK40i CO Line/Digital Telephone Interface Unit (KCDU)

found in Chapter 7). Unmarked information should be considered to be general to all Strata DK

systems discussed in this book.

This manual is organized into these sections/chapters for your convenience:

♦Chapter 1 – DK14 Installation covers site requirements and explains how to install Strata

DK14 Key Service Unit (KSU). Includes power requirements, cable lengths/network and

grounding requirements.

♦Chapter 2 – DK40i Configuration explains how to configure a Strata DK40i system. It also

provides space to record the hardware and station devices that make up the system.

♦Chapter 3 – DK40i Installation covers site requirements and cabinet installation information.

Defines the installation site requirements necessary to ensure a proper operating environment

for the Strata DK40i. Also included are input power requirements, cable lengths/network

requirements, and grounding requirements. Explains how to install both the Base Key Service

Unit (KSU) and the Expansion KSU. Instructions are also provided on how to remove and

replace cabinets on installed systems.

♦Chapter 4 – DK424 Configuration explains how to configure a Strata DK424 system. It also

provides worksheets for determining hardware and station equipment placement and

requirements.

♦Chapter 5 – DK424 Installation covers site requirements and cabinet installation

information. Defines the installation site requirements necessary to ensure a proper operating

environment for the Strata DK424. Also included are input power requirements, cable lengths/

Introduction

Organization

xvi Strata DK I&M 5/99

network requirements, and grounding requirements. Explains how to install both the Base and

the Expansion Cabinets. Instructions are also provided on how to remove and replace cabinets

on installed systems.

♦Chapter 6 – DK424 T1 provides information on T1/DS-1 interfacing for the DK424.

T1/DS-1 interfacing is not available for the DK14 and DK40i.

♦Chapter 7 – DK Universal Slot PCBs provides procedures for Strata DK40i/DK424 system

Printed Circuit Boards (PCBs) for installation into universal slots. It includes installation

instructions, optional configuration information, and wiring and programming considerations

for each PCB.

Note PCBs that cannot be installed into universal slots can be found in the installation chapter

for the system (e.g., Chapter 3 – DK40i Installation).

♦Chapter 8 – DK Universal Slot PCB Wiring contains point-to-point wiring diagrams for

connection of telephones, lines, peripheral equipment, and power supplies to the Strata DK

systems.

Note Wiring diagrams for PCBs that cannot be installed into universal slots can be found in the

installation chapter for the system (e.g., Chapter 3 – DK40i Installation).

♦Chapter 9 – Station Apparatus provides instructions on how to connect telephones to the

Strata DK systems and how to configure and upgrade them for optional features. Procedures

for installing direct station selection consoles, PC and conventional attendant consoles, and

door phones also appear.

♦Chapter 10 – Peripheral Installation provides connection procedures for optional peripheral

equipment to Strata DK systems. The instructions for each option include hardware

requirements, PCB configuration, interconnection/wiring requirements, and programming

considerations.

♦Chapter 11 – DK424 ACD Installation includes installation instructions for Automatic Call

Distribution (ACD) and Management Information System (MIS) for the Strata DK424

(applies to all common control processors except the RCTUA). Includes installation

instructions for Call Center Viewer. ACD and MIS is not available to the DK14 and DK40i.

♦Chapter 12 – Fault Finding for troubleshooting and fixing problems.

♦Chapter 13 – Computer Telephony Integration (CTI) contains CTI, TAPI, and System

Open Architecture Interface information. CTI application notes can be inserted here.

♦Chapter 14 – ISDN contains an overview of the ISDN hardware with specific information on

the ISDN Primary Rate Interface (PRI) and Basic Rate Interfaces (BRI). It includes

instructions for installation, hardware requirements, wiring requirements, and some

programming considerations.

♦Chapter 15 – Hospitality Management Information System (HMIS) gives you information

about HMIS, including installation, the Setup Utility, maintaining the HMIS databases and

software, and troubleshooting.

♦Chapter 16 – Strata AirLink Systems gives information about the external and integrated

wireless systems (BSIA and RWIU), including system components, installation of hardware

and software, and troubleshooting.

♦Glossary/Index

Introduction

Conventions

Strata DK I&M 5/99 xvii

Conventions

Conventions Description

Note Elaborates specific items or references other information. Within

some tables, general notes apply to the entire table and numbered

notes apply to specific items.

Important! Calls attention to important instructions or information.

CAUTION! Advises you that hardware, software applications, or data

could be damaged if the instructions are not followed closely.

WARNING! Alerts you when the given task could cause personal injury or

death.

[DN] Represents any Directory Number button, also known as an

extension or intercom number.

[PDN] Represents any Primary Directory Number button (the extension

number for the telephone).

[SDN] Represents any Secondary appearance of a PDN. A PDN which

appears on another telephone is considered an SDN.

[PhDN] Represents any Phantom Directory Number button (an additional

DN).

$ULDO#%ROG Represents telephone buttons.

Courier Shows a computer keyboard entry or screen display.

“Type” Indicates entry of a string of text.

“Press” Indicates entry of a single key. For example: Type prog then

press Enter.

Plus (+)

Shows a multiple PC keyboard or phone button entry. Entries

without spaces between them show a simultaneous entry.

Example: Esc+Enter. Entries with spaces between them show a

sequential entry. Example: # + 5.

Tilde (~) Means “through.” Example: 350 ~ 640 Hz frequency range.

➤Denotes the step in a one-step procedure.

➤Denotes a procedure.

Used in a programming sequence to denote a variable LED button.

A number on the black button represents a specific LED button.

Indicates continuation of a series of numbers entered.

See Figure 10 Grey words within the printed text denote cross-references. In the

electronic version of this document (Library CD-ROM or FYI

Internet download), cross-references appear in blue hypertext.

36

Introduction

Related Documents/Media

xviii Strata DK I&M 5/99

Related Documents/Media

Note Some documents listed here may appear in different versions on the CD-ROM, FYI or in

print. To find the most current version, check the version/date in the Publication

Information on the back of the document’s title page.

The following documents and CD-ROMS can be used to reference further information about the

Strata DK systems.

♦Digital Telephone User Guide provides all the procedures necessary to operate Toshiba-

proprietary digital telephones, including Liquid Crystal Display (LCD) features. It also

includes instructions for using the add-on module/DSS console.

♦Digital Telephone Quick Reference Guide provides a quick reference for frequently-used

digital telephone features.

♦Digital Single Line Telephone User Guide provides all the procedures necessary to operate

Toshiba-proprietary digital single line telephones.

♦Electronic Telephone User Guide explains all the procedures necessary to operate Toshiba-

proprietary electronic telephones, including all LCD features. Does not apply to the Strata

DK14 system. It also includes instructions for using the electronic DSS console.

♦Electronic Telephone Quick Reference Guide provides a quick reference for frequently-

used electronic telephone features. Does not apply to the Strata DK14 system.

♦Standard Telephone User Guide explains all the procedures necessary to operate rotary dial

and push-button standard telephones.

♦Strata AirLink External Wireless Handset User Guide shows how to use the wireless

handset configured to standard ports of the Strata DK telephone system and many non-Toshiba

systems.

♦Strata AirLink External Wireless Quick Reference Guide contains instructions for

operation of commonly used Strata AirLink External Wireless Handset features.

♦Strata AirLink Integrated Wireless Handset User Guide shows how to use the wireless

handset configured to digital ports of the Strata DK telephone system.

♦Strata AirLink Integrated Wireless Quick Reference Guide contains instructions for

operation of commonly used Strata AirLink Integrated Wireless Handset features.

♦System Administrator Guide gives instructions for the System Administrator to manage the

system. Contains instructions for Station Relocation, System Speed Dial, and other features

only activated by the System Administrator.

♦PC/Data Interface User Guide explains all the procedures necessary to operate stand-alone

data interface units while in the data mode for printer sharing and modem pooling. Also

provides instructions on connecting to a Personal Computer with Telephone Application

Programming Interface (TAPI).

♦Cordless Telephone User Guide provides instructions on using the DKT2004-CT cordless

digital telephone as a single unit or in conjunction with a digital telephone.

♦PC-DKT User Guide provides installation and operation information for the Personal

Computer Digital Key Telephone system.

♦Strata DK Feature Description Manual describes each feature associated with the Strata

DK424, DK40i and DK14. Also provides descriptions of compatible Toshiba-proprietary

telephones and peripherals.

Introduction

Related Documents/Media

Strata DK I&M 5/99 xix

♦Keyprint 2000 User Guide provides instructions for the Keyprint 2000 software printing

package which allows you to print and store custom button label keystrips for Strata DK 2000-

series 10-button or 20-button digital telephones, 20-button add-on modules, and 60-button

digital DSS consoles.

♦Strata DK Programming Manual provides all instructions necessary to program the system

and system record sheets, including ACD.

♦Strata DK Installation & Maintenance Manual provides installation instructions for

configuring and installing the Strata DK14, DK40i and DK424. It also includes T1/DS-1

interface installation and configuration instructions, as well as fault finding flowcharts to

troubleshoot the systems. An ACD Section provides instructions for installing ACD into the

Strata DK424.

♦Strata AirLink External Wireless System Installation Guide provides step-by-step

hardware and software installation instructions. It includes examples of system configurations,

information on performing a site survey, and troubleshooting techniques.

♦Hospitality Management Information System (HMIS) General Description provides an

overall view of the system’s hardware, software, applications and features. The HMIS is a PC-

based solution, designed to meet the specific operational needs of small- to medium-sized

hotel/motels and includes both the PC and software.

♦Hospitality Management Information System (HMIS) User Guide describes the product’s

many software features and gives step-by-step instructions for using them.

♦Strata DK Library CD-ROM enables you to view, print, navigate and search publications

for Strata DK14, DK40 and DK424 digital business telephone systems. It also includes Strata

DK424 ACD Documentation, including the Strata DK424 Call Center Solutions General

Description, ACD Agent Guide, ACD Supervisors Guide. ACD Installation and Programming

instructions are included in the Strata DK Installation and Maintenance Manual and

Programming Manual.

♦Strata DK HMIS CD-ROM contains a copy of all HMIS documentation/bulletins and

enables you to view, print, navigate and search publications.

♦StrataControl CD-ROM contains the StrataControl software, that enables viewing,

downloading, editing, and uploading Strata DK programmed data on a PC. This software also

provides a method of creating custom lists and user guides based on information from the

Strata DK system. The CD-ROM contains the StrataControl User Guide.

♦DKQuote CD-ROM contains the DKQuote application and the DKQuote User Guide that

shows how to use this interactive software to assist you with Strata DK Systems configuration

and pricing worksheets.

♦DKAdmin/DKBackup CD-ROM includes the programs that let you easily and quickly

custom program and/or update the Strata DK14/DK40/DK424 with a user-friendly PC display.

The CD-ROM also contains the DKAdmin/DKBackup User Guide that explains how to use the

DKAdmin/DKBackup interactive software applications. The current version does not support

DK40i.

The following documentation and media applies to the Strata DK424 system only.

♦Strata DK424 Call Center Solutions General Description provides a system overview,

including hardware and feature information. Highlights the technology employed in operating

the ACD Strata DK424 system.

♦ACD Agent Guide describes the ACD agent feature operation along with step-by-step

procedures for using features.

♦ACD Supervisor Guide provides instruction on how to use the ACD supervisor features.

Introduction

Related Documents/Media

xx Strata DK I&M 5/99

♦Insight DK CD-ROM which includes Insight DK software, the upgrade to Insight DK Plus,

Demo software, Insight DK documentation and training modules.

♦Insight DK Installation Guide explains how to set up the network, install the server software,

install clients and explains how the data files are organized.

♦Insight DK Supervisor Guide provides instructions for using the Strata DK Insight and

Insight DK Plus MIS for the Supervisor of a call center. Instructions for creating and using

Real Time Displays, Reports, Alarms, and Wallboards are also included.

♦Insight DK inView Quick Reference Guide provides instructions for viewing and

customizing the on-screen wallboard and large character views of the real time call center

data.

♦PC Attendant Console User Guide explains the procedures necessary to operate the PC

Attendant Console.

♦PC Attendant Console Quick Reference Guide provides a quick reference for frequently-

used PC Attendant Console features.

♦Call Center Viewer User Guide describes how to install and operate the Call Center Viewer

application on a PC. It explains how to view and customize ACD group and agent status

information.

♦Software MIS (SMIS) Supervisor Manual provides descriptions, examples, and instructions

on using the Software MIS application.

For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata DK

documentation and enables you to view, print, and download current publications.

Strata DK I&M 5/99 1-1

DK14 Installation

DK14 Installation 1

This chapter explains how to install the Strata DK14 system. It includes information on site

requirements, wiring diagrams, and step-by-step instructions on how to install the unit(s), the

ground wiring, AC power cabling, reserve power (battery backup) cabling, and PCB cabling.

Inspection

1. When the system is received, examine all packages carefully and note any visible damage. If

any damage is found, do not open the packages. Contact the delivery carrier immediately and

make the proper claims.

2. After unpacking (and before installing), check the system against the packing list and inspect

all equipment for damage. If equipment is missing or damaged, contact your supplier

immediately.

3. Be sure to retain original packaging materials for re-use when storing or transporting system

hardware.

Packaging and Storage

CAUTION! When handling (installing, removing, examining) PCBs, do not touch the back

(soldered) side or edge connector. Always hold the PCB by its edges.

➤When packaging and storing the system, remove PCBs from the system cabinet (the power

supply may remain installed in the cabinet for storage and shipment). PCBs should be

packaged in their original antistatic bags for protection against electrostatic discharge. Be sure

to package equipment in its original shipping containers.

Site Requirements

This section defines the installation site requirements necessary to ensure a proper operating

environment for the DK14. Also included are grounding requirements. (Table 1-1 for electrical/

environmental characteristics.)

DK14 Installation

Site Requirements

1-2 Strata DK I&M 5/99

Input Power

The system requires an input power source of 115VAC ± 10VAC, 50/60 Hz, 10 amps. The AC

outlet is recommended to be dedicated and unswitched, with a solid third-wire ground. (See “AC

Power and Grounding Requirements” on Page 1-3 for details).

This is to eliminate interference from branch circuit motor noise or the like, and to prevent

accidental power-off. To avoid accidental power turn-off, Toshiba recommends that you do not use

an ON/OFF wall switch on this dedicated AC circuit.

For the DK14, a reserve power source (two customer-supplied 12-volt batteries) may be connected

to the system to serve as a power failure backup.

Clearance and Location

The minimum clearance requirements for the DK14

KSU are shown in Figure 1-1. The HPFB should be

mounted directly above the D14 KSU.

Consider the following conditions when selecting a

location for the KSU(s):

The location must be:

♦Dry and clean

♦Well ventilated

♦Well illuminated

♦Easily accessible

The location must not be:

♦Subject to extreme heat or cold

♦Subject to corrosive fumes, dust, or other

airborne contaminants

♦Subject to excessive vibration

♦Next to television, radio, office automation, or

high frequency equipment

2"

2"

16.4"

Front View

Top View

3"

3' Front Clearance

Wall

2"

DK14 KSU

HPFB

2" 2"10"

2399

Figure 1-1 DK14 KSU Clearance

Requirements

DK14 Installation

AC Power and Grounding Requirements

Strata DK I&M 5/99 1-3

DK14 Installation

AC Power and Grounding Requirements

The DK14 requires a solid earth ground

for proper operation. The AC power cord

contains a conductor for the “third-wire

ground” provided by the commercial

power outlet.

The third-wire ground should be the only

ground necessary for the DK14; this

ground must originate at the buildings

main power distribution panel and have a

solid connection to earth ground. (See

Figure 1-2.)

AC Voltage Range:

♦115VAC ± 10VAC

♦0.7 amp. max

CAUTION! Lack of proper ground may cause improper operation and, in extreme cases,

system failure.

Table 1-1 Summary of Electrical/Environmental Characteristics

DK14 Primary Power

Input AC (Power Supply Specification)

AC frequency

Power

AC Current

85~135VAC

50/60 Hz

75 watts maximum

<0.7 amps maximum

Environmental Specifications

Operating temperature

Operating humidity

Storage temperature

32~104° F (0 ~40° C)

20~80% relative humidity without condensation

-4~158° F (-20~70° C)

Power Supply

DC voltage output specification +24VDC (+26.3~+27.8VDC)

+5VDC (+4.5~+5.5VDC)

+5VDC converter on KSU PCB

QSTU2 (Circuits 1 and 2)

Ring Voltage Square wave output with high/low option jumper:

Low position 130 ± 20VDC peak-to-peak (no-load)

High position, 190 ± 25VDC peak-to-peak (no-load)

Ringing capability 2 ringers maximum per circuit, high or low position

QSTU2 modem interface data rate 14,400 bps maximum

Power

Supply

FG

Third Wire

AC Ground

Ground 1 Third Wire Ground

To AC Power Cord

DK14 KSU

A

Electrical Building

Ground (Main Power

Distribution Box)

Alternate Ground

Grounding Rod

AC Voltage

115VAC

± 10VAC

AC Current

0.7 amps max. 2159

4' 5"

Figure 1-2 DK14 Grounding Diagram

DK14 Installation

AC Power and Grounding Requirements

1-4 Strata DK I&M 5/99

AC Power and Third-wire Ground Test

Test the “third-wire ground” for continuity by either measuring the resistance between the third

prong terminal (earth ground) and a metal cold water pipe (maximum: 1 ohm), or by using a

commercially available earth ground indicator. If neither procedure is possible, perform the

following earth ground test procedure.

➤To perform the earth ground test procedure

1. Obtain a suitable voltmeter, and set it for a possible reading of up to 250VAC.

2. Connect the meter probes between the two main AC voltage terminals (white and black wires)

on the wall outlet. The reading obtained should be between 100~125VAC.

3. Move one of the meter probes to the third terminal (green wire ground). Either the same

reading or a reading of zero volts should be obtained.

4. If the reading is zero volts, leave one probe on the ground terminal and move the other probe

to the second voltage terminal.

CAUTION! If a reading of zero volts is obtained on both voltage terminals (white wire to

green wire, black wire to green wire), the outlet is not properly grounded. Omit

Steps 5 and 6, and see following CAUTION!

5. If a reading of zero volts on one terminal, and a reading of 105~125VAC on the other terminal

is obtained, remove both probes from the outlet.

6. Set the meter to the “OHMS/Rx1” scale. Place one probe on the ground terminal, and the other

probe on the terminal that produced a reading of zero volts. The reading should be less than 1

ohm.

CAUTION! If the reading is more than one ohm, then the outlet is not adequately grounded.

If the above tests show the outlet AC voltage is not in range or is not properly

grounded, the condition should be corrected (per Article 250 of the National

Electrical Code) by a qualified electrician before the system is connected.

Alternate or Additional Ground

If the “third-wire” AC ground can not practically be improved or if extreme motor noise or other

disturbance causes system malfunction, or if local area lightning storms exist, a separate direct

ground may be warranted.

Connect a separate earth ground from a cold water pipe or earth grounding rod directly to the FG

screw terminal on the DK14 power supply (see Figure 1-2).

This chapter provides the instructions necessary to mount the DK14 Key Service Unit (KSU).

Instructions are also provided on how to remove and replace the power supply.

WARNING! Hazardous voltages that may cause death or injury are exposed during the

following test. Use great care when working with AC power line voltage.

DK14 Installation

KSU Mounting Considerations

Strata DK I&M 5/99 1-5

DK14 Installation

KSU Mounting Considerations

The KSU is designed to be mounted on a wall or other vertical surface. Toshiba recommends using

the following method.

Pre-installation

1. Loosen the screws on the front cover of the

KSU, and remove the cover (Figure 1-3).

2. Move the SW1 RAM Storage Battery jumper

plug strap on the motherboard to the ON

position (Figure 1-4).

3. If the DK14 is less than one mile from the

central office (or PBX), set the CO line PAD

switches, SW401 and SW451, to the PAD

position to provide a 3db level loss to avoid

excessive loudness.

4. Install all optional PCBs per instructions later

in this chapter.

Figure 1-4 DK14 Interior View

AC

DC

6.87

10"

Front Cover

Screws (4)

16.3

6.7

Wall Mount

Screws (4)

2361

Figure 1-3 DK14 Dimensions

J15

QRCU

J11 J14

J10

QCDU#2QCDU#1

J9

0 PAD 3

NOR BNPAD

0 PAD 3

NOR BNPAD

SW401 SW451

QSTU

J12

QSTU

J13

VR701

J19

J21

WSIU

J20

WSIU

J2

C01

J7 J8

QSTU

SW1

Off

On

QSTU

J16

QRCU

J3

C02

FG

FG BAR

25-pair Female

Amphenol Connector

(to Station Tip/Ring

and Relay Contact)

SW451 (CO1)

SW401 (CO2):

3-db PAD

Switches for

CO Line 1 and 2

2404

Modular Jack Cover Holders

(for Storage of Modular Jack Covers)

System Frame

Ground Bar

DK14 Main Printed

Circuit Board

J3, CO Line 2

Modular Jack (RJ11)

J2, CO Line1

Modular Jack (RJ11)

WMAU1A

DK14 Installation

KSU Mounting Considerations

1-6 Strata DK I&M 5/99

Mounting the KSU

1. Make sure the power supply switch is turned OFF.

2. Place the KSU on the desired location on the mounting surface and mark the location of the

four screw holes (there is one on each corner). See Figures 1-3 and 1-5.

3. Make sure the location of the KSU meets the minimum clearance requirements.

4. Drill holes on these marks.

5. Secure screws approximately two thirds

of the way into the top two holes on the

mounting surface.

6. Hang the unit from the top two screws

and then secure the screws completely

into the mounting surface.

7. Finish securing the unit to the mounting

surface by completely screwing the

bottom two screws into the wall.

8. Ground system according to previous

“AC Power and Grounding

Requirements” on Page 1-3 instructions.

9. Connect applicable wiring (modular CO

line cords, 25-pair amphenol connector

cable, etc.) to the KSU. Route the wiring

as shown in Figure 1-6, and then fasten

wiring to the unit with the tie wraps that

come with the KSU. (See Figures

1-16~1-18 for additional wiring details.)

Note Figure 1-6 shows cables routed to

the right; they may also be routed to

the left, depending on the location of

the MDF.

10. If the Reserve Power Battery and Charger (HPFB) is going to be installed, refer to the

following section. If not, proceed to Step 11.

11. Plug the AC power cable into an outlet and then turn ON the DC power supply switch.

12. Reinstall the front cover onto the KSU.

Stud

Plasterboard Hard Board

(1/4 inch plywood)

DK14 KSU

2360

Figure 1-5 DK14 KSU Wall Mount Method

DK14 Installation

Reserve Power Battery

Strata DK I&M 5/99 1-7

DK14 Installation

Reserve Power Battery

A second HPFB can be installed directly above the unit to supply backup reserve power.

➤To install the Reserve Power Battery and Charger (HPFB)

1. Place the HPFB directly above the DK14 KSU (Figure 1-7).

2. Mark the location of the two screw holes, then drill holes.

3. Screw the two screws two-thirds into the mounting surface.

4. Hang the HFPU on the screws then tighten the screws into the mounting surface.

5. Plug the first HPFB connector into BATT connector on the right side of the KSU.

6. Connect a ground wire from the HPFB “FG” screw to the DK14 QPSU8 screw labeled

“HPFB6.” The ground wire can be fed through the opening by the AC power cord.

Note The DK14 should be plugged into AC power and the DC power switch should be turned

ON. The HFPU will not start to operate if AC power is not available during the initial

installation.

7. The 24VDC LED on the HPFB should light. If it does not light, press the battery OFF switch

with a pencil point or other small-tipped object.

O

—

AC Power Cord

and Plug 4' 7"

Station

Tip/Ring

Amphenol

25-pair Jack

(female)

Left Side View Right Side View

RJ11 CO

Line Jacks

RS-232

Interface

Jacks, TTY,

Caller ID,

SMDR

DC ON/OFF

Power Switch

Reserve

Battery (HPFB)

Connector

RJ11 Power

Failure

Transfer Jack

BATT

DC

SI01

SI02

Tie-wrap supplied

to Hold Amphenol

Connector

CO4

CO2

CO1

CO3

PFT

To HPFB FG

Screw

3"

2397

Tie-wrap Holder

Tie-wrap

Holder

Figure 1-6 DK14 Side View and Jack Locations

DK14 Installation

Power Supply Removal and Replacement

1-8 Strata DK I&M 5/99

8. Dress and tie-wrap the HPFB cables.

9. To mount a second HPFB, repeat Steps 1~4, then plug the second HPFB connector in the first

HPFB and connect an FG wire between each HPFB FG screw.

10. To test the HPFB, remove the DK14 AC plug from the AC outlet. The DK14 AC LED will go

out, but the DK14 DC LED remains on. Also the system remains in normal working order and

the HPFB 24V LED remains on.

11. If it is desired to turn off the HPFB (after loss of AC power), use a pencil or other sharp object

to press the Battery OFF switch.

CAUTION! Once the HPFB is turned OFF or unplugged (during AC power loss) it will not

operate again until AC power is restored to the DK14 KSU.

Power Supply Removal and Replacement

The power supply comes factory-installed in the KSU; if necessary, it can be removed and

replaced.

Power Supply Removal

1. Make sure that the power supply switch is OFF and that the AC power cable is not plugged

into an outlet. Confirm that green AC LED is not lit. See Figure 1-8.

2. Loosen the screws on the front cover of the KSU, and remove the cover.

3. Unplug HPFB cable from BATT connector of power supply and disconnect the HPFB ground

wire.

AC

DC

AC Power

Cord/Plug 4' 7"

To Second HPFB (optional)

Second HPFB

Connector

FG Screw

Tie-wrap

Note

Do not run power cables with

station and CO line cables.

DC Power Switch

Tie-wrap

Battery Connector

HPFB Unit:

Reserve Power Battery

and Charger (optional)

HPFB FG Wire

2403

Figure 1-7 DK14 Reserve Power Installation

DK14 Installation

Power Supply Removal and Replacement

Strata DK I&M 5/99 1-9

DK14 Installation

4. Unplug the AC cable from the CN1 connector on the power supply.

5. Remove the FG screw, and disconnect the green third wire ground ring terminal.

6. Unplug the DC cable from the CN3 connector on the power supply.

7. Remove the top two, and bottom left corner screws that attach the power supply to the KSU.

Remove power supply.

Power Supply Replacement

1. Set the power supply in its proper place in the KSU. See Figure 1-8.

2. Secure the power supply to the KSU with the top two, and bottom left corner screws.

3. Install the green third wire ground ring terminal with the FG screw.

4. Plug the AC cable into the CN1 connector on the power supply.

5. Plug the DC cable into the CN3 connector on the power supply.

6. Plug the AC power cable into an outlet and turn ON the power supply switch.

7. Test QPSU8 power supply according to Chapter 12-Fault Finding, “DK14 Hardware Fault

Isolation procedure.”

8. Plug HPFB cable into BATT connector of power supply and reconnect the HPFB ground wire.

9. Reinstall the cover on the KSU.

WARNING

Hazardous voltage inside !

If servicing required,

remove A.C. cord.

AC

DC

CN2

J19FG

CN3

HPFB6

CN1

2401

F.G. Screw for Third Wire

Ground Connection to

Power Supply

QPSU8 Power Supply

Power Supply

Mounting Screw

ACN1

Power Cord Connector

Power Supply

Mounting Screw

HPFB

Ground

Wire

To HPFB6

FG Screw DC Power On/Off Switch

CN2, J19

Power Supply

Connectors and Cable

AC and DC

Power Indicator LEDs

F201, 3 Amp Fuse

Non-replacable Yellow

Wires (+24V)

Battery Connector for HPFB

Power Supply

Mounting Screw

CN3, Battery

Connector Plug

Figure 1-8 DK14 Power Supply

DK14 Installation

Printed Circuit Board (PCB) Installation

1-10 Strata DK I&M 5/99

Printed Circuit Board (PCB) Installation

This section provides procedures for installation of Strata DK14 system optional printed circuit

boards (PCBs) into the KSU. This includes installation instructions, optional configuration

information, and wiring and programming considerations for each PCB.

Be sure the ground has been checked. (See “AC Power and Grounding Requirements” on Page

1-3.)

PCB Installation Considerations

The Strata DK14 KSU comes standard with four digital telephone circuits (ports) and two CO line

circuits. These circuits, along with the common control unit, are built into the motherboard.

KSU Option PCBs

The DK14 KSU can support up to four optional PCBs, including:

♦A maximum of two QCDU2s: each one provides one CO line circuit and two digital telephone

circuits.

♦A QSTU2 which provides two standard telephone circuits (ports).

♦A QRCU2 which provides three circuits to receive DTMF tones (required for DISA and

devices connected to QSTU2s), and three circuits to detect busy tone (required for the ABR

feature).

♦A WSIU which provides a port for either a Station Message Detail Recording (SMDR) device

or a maintenance terminal or modem, or Caller ID interface.

♦The KSU does not come from the factory with any option PCBs installed. Each of the option

PCBs must be installed in specific locations. (See Figure 1-9.)

PCB Option Considerations

PCBs may be configured for a variety of hardware and software options. Hardware options are

defined as either internal (generally related to optional PCB subassemblies) or external (related to

connection of peripheral equipment such as background music, voice mail, etc.). Hardware and

software options for each PCB are identified in the individual PCB installation procedures in this

chapter.

PCB Hardware Options. Each PCB must be configured for the applicable hardware options prior

to installation of the PCB. Configuration instructions for internal hardware options are provided in

the individual PCB installation procedures in this chapter. Configuration instructions for external

hardware options are provided in Chapter 10 – Peripheral Installation.

PCB Software Options. After installation of the PCBs in the KSU, configure the PCBs for

software options through programming. A programming overview for each PCB is provided in the

individual PCB installation procedures in this chapter. Refer to the Strata DK Programming

Manual for detailed instructions.

PCB Installation/Power Supply Considerations

Whenever removing or installing PCBs it is recommended that the power supply be OFF.

DK14 Installation

Printed Circuit Board (PCB) Installation

Strata DK I&M 5/99 1-11

DK14 Installation

J15

QSTS1A

J1

J11 J4

J14

J6

J8

J1

F.G.

STU STU

J7

J5

WARNING

Hazardous voltage inside !

If servicing required,

remove A.C. cord.

HPFB6

QCDU2A

QKYS

J2

J10

J20

J3

J21

J4

J1

SW101

CO4

SIO 1

SIO 2

DC

BATT

QRCU3A

Component Side

CO2

J6-25 Pair

Amphenol Jack

(female) for

Telephone

Tip/Ring and

Relay Contact

CO3

CO1

PFT, RJ11

Modular

Jack

6-wire RJ11

Modular Jacks

6-wire RJ11

Modular Jack

1 or 2

HPFB reserve

power units

System

Frame

Ground

Bar

AC

DC

QCDU2A

MOH

Jack MOH

Volume

Control

600

ohm

Page

Not

Used

F.G.

J9

J1

0 PAD 3

SW101

SW1

190 130

J2

STU

J12

J3

STU

J13

QSTU2A

QSTS2A

VR701 J22

2364

WSIU1A

0 PAD 3

Figure 1-9 DK14 PCB Installation

DK14 Installation

Built-in CO Line, Digital, Telephone, and Other Circuits

1-12 Strata DK I&M 5/99

Built-in CO Line, Digital, Telephone, and Other Circuits

The KSU comes standard with two CO lines and four digital telephone circuits already installed on

the motherboard (WMAU). See Figure 1-4 for an illustration of the WMAU.

Built-in CO Line Circuits

The two standard loop start CO line circuits are integrated into the KSU motherboard WMAU and

are identical to the QCDU2 CO line circuits.

CO lines that receive Caller ID must be cross-connected to the TC-1041 (MLX-41) Caller ID

interface box (See Page 1-19 for address). See Figure 1-18 for wiring.

Built-in Digital Telephone Circuits

The four digital telephone circuits that come standard with the system are integrated into the

motherboard in the KSU. These circuits are identical to the digital circuits found on the QCDU2.

The motherboard does not have to be configured for the digital circuits to operate.

KSU Motherboard CO Line/Digital Station Circuit Wiring

See Figures 1-15~1-17 for details.

Power Failure Telephone Installation

1. Remove the RJ11 cover (Figure 1-11) from the PFT jack and store the jack cover.

2. Connect the power failure telephone (500/2500-type standard telephone to the PFT jack.

Figure 1-17 shows the DK14 MDF to CO Line Wiring.

Music-On-Hold (MOH)/Background Music (BGM) Source Connection

Connect the MOH/BGM source to the MOH RCA jack (Figures 1-9 and 1-16) in accordance with

Music Source Configuration A in Chapter 10 – Peripheral Installation.

External Page Output Connection

Connect the external page system to the 600ohm PAGE RCA output jack (Figure 1-9) to an

external amplifier in accordance with the External Page Installation guidelines in Chapter 10 –

Peripheral Installation.

DK14 Installation

QCDU2 CO Line Digital Telephone Interface Unit

Strata DK I&M 5/99 1-13

DK14 Installation

QCDU2

CO Line Digital Telephone Interface Unit

Circuits per PCB:

one loop start CO line circuit and two digital telephone circuits

Interfaces with:

digital telephones

PDIU-DIs/PDIU-DI2s/RPCI-DI

ADMs connected to the telephones and PDIU-DSs

Does not support a DDSS console or DDCB

Older Version(s):

QCDU1A

QCDU2 Configuration

The QCDU2 may have to be configured to control excessive loudness if the system is close to a

CO or installed behind a PBX telephone system. It does not have to be configured for anything

else. The decibel (db) PAD switch, SW101 controls the loudness by providing a 3 db signal level

drop to, or from, the PBX or CO when set to the PAD position. The switch comes from the factory

set at 0 (for no PAD) meaning no PAD loss.

QCDU2 Installation

A maximum of two QCDU2 PCBs can be installed in the KSU.

➤To install the QCDU2

1. If the system is located within one mile of the CO or PBX telephone system, set db PAD

switch SW101 to the PAD position.

2. Make sure that the power supply switch is OFF.

3. Slide QCDU2’s front edge and FG wire under the System Frame Ground Bar; align and insert

the QCDU2 connector J1 into the motherboard connector (J9 for CO3 first, J10 for CO4

second). (See Figure 1-10)

Apply firm, even pressure to ensure proper

mating of the connectors. Make sure the

QCDU2’s connector edge next to the connector

J1 snaps firmly into the standoffs on the KSU

motherboard. (See Figure 1-4).

4. Connect the Frame Ground (FG) lead from the

QCDU2 to the screw nearest the QCDU2

located on the system Frame Ground bar.

Remove the “knock-out” from the KSU cover

CO3 or CO4 access slot, and store the “knock-

out” in the slots provided in the KSU base. (See

Figure 1-11.)

FG

J2

CO 3/4

0 PAD 3

SW101

2391

To System

Frame

Ground Bar

QCDU2A

J1

Figure 1-10 QCDU2 Printed Circuit

Board

DK14 Installation

QCDU2 CO Line Digital Telephone Interface Unit

1-14 Strata DK I&M 5/99

QCDU2 Programming

The following parameters may be specified through programming for the QCDU2.

Program 10-1: Allows/denies two-CO Line Conference and Direct Inward System Access (DISA).

Program 15: Auto Release detection; DISA, and other attributes to the CO line.

Program 16: Assigns CO line to groups 81~84, and dial 9 group.

Program 40: Assigns stations access to CO line (incoming and outgoing access).

Program *50: Assigns Caller ID CO lines to Caller ID interface CO line.

Program *51: Assigns station to Caller ID, Lost

Call memory.

Modular

Jacks

C02 Cover

C01

PFT

Knock out PFT jack

cover when QCDU,

SMDR/TTY is

installed

Take out jack cover

when PFT is connected

Store the jack cover in the

jack cover holder

Reinstall the jack cover when the

PFT telephone is unplugged

2392

Side View

Front View

1

2

3

4

Figure 1-11 Modular Jack Cover

DK14 Installation

QSTU2A Standard Telephone Interface Unit

Strata DK I&M 5/99 1-15

DK14 Installation

QSTU2A

Standard Telephone Interface Unit

Circuits per PCB:

two standard telephone circuits

Interfaces with:

standard telephones

Auto Attendant devices

separate BGM source connection

voice mail machines

facsimile machines

Older Version(s):

QSTU1A

Note For the system to recognize the Dual-Tone Multi-Frequency (DTMF) tones generated by

standard telephones (or any other device connected to a QSTU2 port), a QRCU3 must be

installed.

The QSTS2 PCB is factory-installed on the QSTU.

QSTU2 Configuration

The QSTU2 does not require configurations for the ring generator voltage level. Most standard

telephones and two-wire devices require 190; however, some devices may experience ring-trip at

190, and should be set at 130.

QSTU2 Installation

1. Make sure the power supply switch is OFF.

2. Align the QSTU2 connectors J1, J2, J3, and J4 to the motherboard connectors J11, J12, J13,

and J14 respectively. Apply firm, even pressure to ensure proper mating of the connectors (see

Figure 1-12).

J5

190

SW1

J3 J2

130

J6

QSTS2

(factory installed)

QSTU2

QSTU2A

J1 J4

2393

Figure 1-12 QSTU2/QSTS2 Printed Circuit Boards

DK14 Installation

QSTU2A Standard Telephone Interface Unit

1-16 Strata DK I&M 5/99

QSTU2 Programming

The following parameters can be specified for the QSTU2:

Program 31: Used to configure all QSTU2 ports connected to voice mail (see Chapter 7 – DK40i/

DK424 Universal Slot PCBs for voice mail installation).

Program 10-2: Used to set standard telephone ringing option and separate BGM assignment.

Note QSTU2 ports are fixed. They are assigned even if a QSTU2 is not installed.

QSTU2 Wiring

Refer to DK14 MDF to KSU Amphenol Wiring in Figure 1-16 for QSTU2 wiring.

The QSTU2 must be connected to a OL13A (or equivalent) type lines for off-premises stations.

(300 ohms loop resistance max., including the telephone or other devices DC off hook resistance.)

DK14 Installation

QRCU3 DTMF Receiver/ABR Tone Detector Unit

Strata DK I&M 5/99 1-17

DK14 Installation

QRCU3

DTMF Receiver/ABR Tone Detector Unit

System:

DK14

Circuits per PCB:

3 DTMF/ABR Tone Receivers

Interfaces with:

two-wire devices such as standard telephones

Auto Attendant devices, separate BGM source connection

voice mail machines

Facsimile machines.

Older Version(s):

QRCU1/QRCU2

The QRCU3 must be installed to recognize Dual-Tone Multi-Frequency (DTMF) tones generated

by a standard telephone (or any other device connected to a standard telephone circuit (QSTU2),

and it is required for Direct Inward System Access (DISA) calls. The QRCU3 circuits are also

used to detect busy tone for the Automatic Busy Redial (ABR) feature and must be installed to

allow ABR to operate.

QRCU3 Configuration

The QRCU3 does not have to be configured for operation.

QRCU3 Installation

1. Make sure that the power supply switch is OFF.

2. Align and insert the QRCU3 connectors J1 and J2 (see Figure 1-13 into the motherboard

connectors J15 and J16 respectively (note the component side placement in Figure 1-4). Apply

firm, even pressure to ensure proper mating of connectors. Push down until the connectors

lock together.

QRCU3 Programming

The following parameters can be specified:

Program 12: Set QRCU3 release time.

Program 15: Sets QRCU3 operation after CO line flash.

J1 J2

QRCU3A V.1

2394

QKYS

Connector

Figure 1-13 QRCU3 Printed Circuit Board

DK14 Installation

QRCU3 DTMF Receiver/ABR Tone Detector Unit

1-18 Strata DK I&M 5/99

Built-in Auto Attendant

DK14 Built-in Auto Attendant software is enabled by installing a QKYS1 Key (chip) onto the

QRCU3 PCB.

➤To install the QKYS1 Key

1. Make sure that the DKSU14 power supply switch is OFF.

2. Install the QKYS1 into the QKYS1 connector on the QRCU2 PCB (see Figure 1-13).

3. The QKYS1 does not require Program 03 assignments.

Programming

Refer to “Auto Attendant (Built-in)” in the Overview section of the Strata DK Programming

Manual.

DK14 Installation

WSIU1 Serial Interface Board

Strata DK I&M 5/99 1-19

DK14 Installation

WSIU1

Serial Interface Board

System:

DK14

Circuits per PCB:

two serial interface ports

Interfaces with:

SMDR connection for call accounting device

Caller ID Interface Box, Interface for local connection of DKAdmin PC

customer-provided external modem for remote maintenance from a PC with DK Admin

Older Version(s):

none

The WSIU1 PCB enables the DK14 system to connect to various hardware devices. It does not

have an internal modem and does not support IMDU or RMDS.

Only one WSIU1 can be installed per DK14 system. When installed, the WSIU1 port functions are

identified and enabled automatically when power is turned on. See Program 76-1 for initialized

data.

CO lines that receive Caller ID must be cross-connected to the TC-1041 (MLX-41) Caller ID

interface box. See Figure 1-18 for wiring.

The TC-1041 (MLX-41) is available from TEL-CONTROL, Inc., P.O. Box 4087, Huntsville, AL

35815-4087. Phone (205) 881-4000.

The communication parameters for TTY and Caller ID (WSIU1 SI01 or SI02) ports are:

♦Data word bits = 7

♦Parity = even

♦Stop bits = 1

The communication parameters for SMDR (WSIU SI01 or SI02) are:

♦Data word bits = 8

♦Parity = None

♦Stop bit = 1

DK14 Installation

WSIU1 Serial Interface Board

1-20 Strata DK I&M 5/99

WSIU1 Installation

1. Make sure that the power supply switch is OFF. See

Figure 1-14.

2. Slide the front edge under the System Frame Ground Bar.

Align and insert WSIU connector J4 into the

motherboard connector J21, and J3 into J20. Apply firm,

even pressure to ensure proper making of the connectors.

Make sure the edge of the WSIU is next to the connector

J1 and J2.

3. Remove the “knock-out” from the KSU cover SI01 or

SI02 access slot, and store the “knock-out” in the slots

provided in the KSU base. (See Figure 1-11.)

WSIU Programming

Program 03: No assignment is necessary. WSIU1 is

automatically enabled when installed and power is turned

ON. It is not assigned to a slot.

Program 76-1X-Y: Assigns each installed WSIU1 port to a

function. Where X identifies the WSIU1 port number (1~2)

and Y identifies the WSIU1 port function:

♦Y=1, RS-232 TTY (Program 77-1, LED 14 OFF)

♦Y=2, SMDR

♦Y=4, SMDI

♦Y=6, Caller ID Interface

♦Y=0, No function - this should be used for any WSIU1 ports that are not used.

Program 76-2X-Z: Assigns each installed WSIU1 port to operate at a specified transmission rate.

Where X identifies the WSIU1 Port number (1, 2). Z identifies the WSIU1/port transmission rate

in bits-per-second (bps):

♦Z=1; 9600

♦Z=2; 4800

♦Z=3; 2400

♦Z=4; 1200

Note The sum of WSIU1 port 1 and port 2 bps rate cannot exceed 9600 bps.

WSIU Wiring

Note Refer to Chapter 10 – Peripheral Installation, SMDR and TTY for WSIU wiring/

interconnecting details. See Figure 1-18 for Caller ID interface box to WSIU wiring.

2396

WSIU1A V.1

J1J2

SIO#1SIO#2

Figure 1-14 WSIU Printed Circuit

Board

DK14 Installation

DK8/DK14 Compatibility

Strata DK I&M 5/99 1-21

DK14 Installation

DK8/DK14 Compatibility

Generally, Strata DK components are upward compatible to make upgrading cost-effective.

Furthermore, there is a lot of cross-compatibility between similar systems. Most of the PCBs that

were introduced for the DK14 can also be used in the DK8 system (see Table 1-2). Also, a number

of DK8 PCBs can be used in the DK14 (see Table 1-3).

Table 1-2 DK14 PCBs Compatible with the DK8 System

Table 1-3 DK8 PCBs Compatible with the DK14 System

DK14 PCBs Compatibility

(Use in DK8) Standard Optional Function

DKSU14A - X Base Unit

QMAU2A NO X Common Control/2-Loop Start CO Lines and 4-

Digital Telephones Interface Unit

QPSU8A2 YES X Power Supply

QCDU2A YES X 1-Loop Start CO Line and 2-Digital Telephones

Interface Unit

QRCU3A YES X 3-DTMF/ABR Tone Detection Receiver Unit

QSTU2A YES X 2-Standard Telephones Interface Unit

WSIU1A NO X 2-Serial I/O Interface Unit

QKYS1A YES X Auto Attendant Feature Key

DK8 PCBs Compatibility

(Use in DK14) Standard Optional Function

DKSU8A - X Base Unit

QMAU1A NO X Common Control/2-Loop Start CO Lines and 4-

Digital Telephones Interface Unit

QCNU1A NO X Conference IC Unit

QPSU8A YES X Power Supply

QCDU1A NO X 1-Loop Start CO Line and 2-Digital Telephones

Interface Unit

QRCU2A/1A NO X 3-DTMF/ABR Tone Detection Receiver Unit

QSTU1A NO X 2-Standard Telephones Interface Unit

QSMU1A NO X 1-SMDR/TTY Interface Unit

QKYS1A YES X Auto Attendant Feature Key

DK14 Installation

DK14 Secondary Protection

1-22 Strata DK I&M 5/99

DK14 Secondary Protection

The following diagram (see Figure 1-15) shows where secondary protectors must be installed for

outside wiring.

QSTU2

Building #1 Building #2

DK14 KSU

Base Unit

and

QCDU2

HESB

(optional)

Digital

Telephone

or Cordless

Base

Standard

Telephone

or Other

Device

MDFB

CO Line

Earth Ground

Earth Ground

Secondary protectors

DDCB

DK14 KSU

Base Unit

and

QCDU2

2422

Important! To protect against transient voltages and currents, solid state secondary protectors

must be installed if there is outside wiring. These protectors, which contain fast

semiconductors in addition to fuses, shall comply with the requirements for

secondary protectors for communication circuits, UL497A.

Care must be taken to ensure that they are very well grounded to a reliable earth

ground. Recommended protectors are available in the fast Series 6 line from

ONEAC® Corp., Libertyville, Illinois 60048, (800) 327-8801. Install and test the

secondary protectors precisely to the installation instructions of thee manufacturer.

Figure 1-15 DK14 Secondary Protector Diagram

DK14 Installation

DK14 Wiring Diagrams

Strata DK I&M 5/99 1-23

DK14 Installation

DK14 Wiring Diagrams

Wiring diagrams for the DK14 (listed below) are shown in Figures 1-16~1-18.

♦DK14 MDF to Station Wiring (QCDU2 and QSTU2)

♦DK14 MDF Wiring to CO Lines (KSU and QCDU)

♦DK14 MDF Wiring to Caller ID Interface (WSIU)

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

W-BL

BL-W

W-O

O-W

W-GN

GN-W

W-BR

BR-W

W-S

S-W

R-BL

BL-R

R-O

O-R

R-GN

GN-R

R-BR

BR-R

R-S

S-R

BK-BL

BL-BK

BK-O

O-BK

BK-GN

GN-BK

BK-BR

BR-BK

BK-S

S-BK

Y-BL

BL-Y

Y-O

O-Y

Y-GN

GN-Y

Y-BR

BR-Y

Y-S

S-Y

V-BL

BL-V

V-O

O-V

V-GN

GN-V

V-BR

BR-V

V-S

S-V

26

1

27

2

28

3

29

4

30

5

31

6

32

7

33

8

34

9

35

10

36

11

37

12

38

13

39

14

40

15

41

16

42

17

43

18

44

19

45

20

46

21

47

22

48

23

49

24

50

25

Bridging Clips

To Base Unit (P5) With

Female Connector

Circuit 2 to DKT23

or PDIU-DS or DDCB

Circuit 3 to DKT33

or PDIU-DS or DDCB

Circuit 4 to DKT43

or PDIU-DS

Circuit 6 to DKT64

or PDIU-DS

Circuit 7 to DKT74

or PDIU-DS

Circuit 5 to DKT54

or PDIU-DS

(-) T1 (Voice /Data)3

(GND) R1 (Voice /Data)

(-) PT1 (Add. Power)

(GND) PR1 (Add. Power)

T2

R2

PT2

PR2

T3

R3

PT3

PR3

T4

R4

PT4

PR4

T5

R5

PT5

PR5

T6

R6

PT6

PR6

T7

R7

PT7

PR7

Not Used

Station Cabling

Modular

Cord

Standard Telephone

Circuit 1

Not Used QSTU2

Standard Telephone

Circuit 2 or BGM

R1

T1

R1

T1

Circuit 8 to DKT84

or PDIU-DS

T8

R8

PT8

PR8

Relay Contacts

25-PAIR CABLE W/MALE AMP CONNECTOR

66M150 Split Block

Not Used

Jacketed Twisted Pairs

24AWG (1 or 2 Pair, See Note 2)

GN

654321

Y

BL

R

BK

W

34

R1

PT1

T1

PR1

25

PR TR PT

Digital Telephone (DKT 1)

(with or without ADM,

PDIU-DI/PDIU-DI2)

GND

PR

(-)

T

GND

R

(-)

PT

RJ11

2405

QCDU2

Figure 1-16 DK14 MDF to Station Wiring (QCDU2 and QSTU2)

Notes

1. Voltage levels:

T, PT=-26.3~27.8 VDC

R PR=+4.5~+5.5 VDC

+5V converter on KSU PCB

2. T/R wires are always required: PT/

PR are additional power wires

required for long station runs only.

PT/PR can also be used with normal

station runs.

3. DKT circuits (1~4) are standard on

the DK14 main PCB.

4. DKT circuits (5~6) require one

optional QCDU2 circuit and DKT

circuits (7~8) require a second

QCDU2 to be installed.

DK14 Installation

DK14 Wiring Diagrams

1-24 Strata DK I&M 5/99

Bridging Clips Modular Cords

6-1

T1

R1

T2

R2

T3

R3

T4

R4

T1

R1

T2

R2

T3

R3

T4

R4

To Network

CO4

4

3

RJ11 Modular Jacks

R

T

GN

654321

Y

BL

R

BK

W

2345

R1 T1

CO1

GN

654321

Y

BL

R

BK

W

2345

R2 T2

GN

654321

Y

BL

R

BK

W

2345

R3 T3

6-1

CO3

CO2

4

3

R

T

4

3

R

T

6-1

CO3

CO2

GN

654321

Y

BL

R

BK

W

2345

R4 T4

6-1

CO1

6-1

PFT

(bottom)

CO4

4

3

R

T

4

3

R

T

Power Failure

Standard Telephone

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

66M150 Split Block

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50 2406

Figure 1-17 DK14 MDF Wiring to CO Lines (KSU and QCDU)

Notes

●PFT, CO1, and CO2 modular

jacks are equipped on the

main circuit card of the

DK14.

●CO3 requires one optional

QCDU2 and CO4 requires a

second QCDU2 to be

installed.

●Network Jack: RJ11 or

RJ21X, FIC: 02LS2.

DK14 Installation

DK14 Wiring Diagrams

Strata DK I&M 5/99 1-25

DK14 Installation

Modular

Cord

GN

654321

Y

BL

R

BK

W

34

R1

R2

T1

T2

25

654321 6

6

5

4

3

2

1

54321

Bridging Clips Dealer Supplied RJ14C

T1

R1

T2

R2

T3

R3

T4

R4

T1

R1

T2

R2

To Network

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

66M150 Split Block

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

Modular Cords

6-1

CO4

4

3

RJ11 Modular

Jacks

R

T

GN

654321

Y

BL

R

BK

W

2345

R1 T1

CO1

GN

654321

Y

BL

R

BK

W

2345

R2 T2

2345

6-1

CO3

Same connections

as above.

Same connections

as above.

CO2

4

3

R

T

4

3

R

T

6-1

CO3

CO2

2345

6-1

CO1

Base

QCDU2

DK14 KSU

Telco RJ21X

QCDU2

6-1

PFT

(bottom)

CO4

4

3

R

T

4

3

R

T

Power Failure

Standard

Telephone

2430

5

Front View

DB-9 Plug

(male)

Front View

6-pin Modular

Jack

Modular Adaptor Wiring Diagram

AC Adaptor (supplied with MLX-41)

3-pair Modular Cord

Tel Control, Inc.

Interface Box, TC-1041

To

115VAC

±10VAC

RS-232

In

RS-232

Out

SW1

OFF

8

7

6

5

4

3

2

1

OFF

OFF

ON

ON

OFF

MLX-41

WSIU PCB

Input

Port

1-2

DB-9 (male) Modular Adaptor

(see wiring diagram)

(Not Used)

Toshiba Part #: PPTC-CLID14

See TC-1041

Installation

Manual.

Input

Port

3-4

SIO #1

or SIO #2

(per Program 76)

1

4

3-2

-

-

-

2

5

7

1

6789

2345

bps

1200

2400

4800

9600

1

OFF

ON

OFF

ON

2

OFF

OFF

ON

ON

SW1

Use Program *50 to

assign CO lines 1~4 to

MLX-41 lines 1~4

respectively.

Figure 1-18 DK14 MDF Wiring to Caller ID Interface (WSIU)

DK14 Installation

DK14 Wiring Diagrams

1-26 Strata DK I&M 5/99

DK40i Configuration

Strata DK I&M 5/99 2-1

DK40i Configuration 2

This chapter explains how to configure a Strata DK40i system. It also provides tables for recording

the hardware and station devices that make up the system.

Base Key Service Unit (KSU)

Station and CO Lines

The DK40i Base KSU comes equipped with eight digital telephone station circuits. One of three

optional PCBs can be added to provide either four loop start or DID lines, or two ISDN BRI S/T

circuits (Table 2-1). An optional TCIU2 Printed Circuit Board (PCB) can be added to the Base

KSU loop start line PCB to provide Caller ID interface. An optional KSTU2 PCB can be added to

provide four standard telephone circuits (ports).

Note An Expansion KSU can be added to the DK40i to increase the system capacity to 28

station ports and 12 lines.

Peripherals

The DK40i Base KSU can support a number of peripherals, which are not considered as stations or

lines and do not affect the maximum station and line capacities. The DK40i Base KSU comes

standard with built-in interfaces for connecting the following dealer-supplied equipment: an

amplifier and speaker for paging and night ringing, Music-on-Hold (MOH) source, reserve power

batteries, and emergency standard telephone for system power failure occurrences when using

loop start lines in the base cabinet.

A relay contact is also provided to control one of the following peripherals: MOH source, night

bell, or page amplifier mute control.

An optional KSTU2 PCB provides an alternate background music source interface. The music

plays through Toshiba telephone speakers, as opposed to the external page speakers.

The optional TSIU PCB provides two RS-232 interface ports to connect two of three options: a

DKAdmin PC (or external modem for remote maintenance); or VM SMDI; or an SMDR port to

connect a call accounting device or printer. An Expansion Unit RS-232 interface PCB is required

if all three features are needed.

DK40i Configuration

Base Key Service Unit (KSU)

2-2 Strata DK I&M 5/99

Table 2-1 DK40i Base KSU Components

Item Supports Connector

Type Standard Optional

Digital telephone circuits (8)

Base KSU main PCB

(TMAU2)

Digital telephones (with or without RPCI-DI or

ADM)

Stand-alone Data Interface Units (PDIU-DS)

Door Phone Lock/Control Unit (DDCB)

Digital Direct Station Selection Console (DDSS)

Cordless Digital Telephone (DKT2004-CT)

25-pair

Amphenol ✔

CO or DID line circuits (4)

(TCOU or TDDU) Loop start or DID lines RJ11

modular ✔

BRI (S/T) circuits (2)

(TBSU)1

1. Each circuit can be set independently for line or station side S/T BRI.

2 BRI (S/T) circuits configure as BRI lines or

station ports. BRI lines require a dealer

supplied NT-1.

8-pair

modular ✔

Power Failure Transfer

Interface (TCOU only) Standard telephone (one)2

2. Customer-supplied equipment not offered by Toshiba Telecommunication Systems Division.

RJ11

modular ✔

Battery Backup Interface with

built-in charger Two 12-volt batteries Proprietary

connector/

cable

✔Cable &

batteries

Music-on-Hold/BGM

Interface Music-on-Hold/BGM source2RCA jack ✔

600 Ohm page Interface Amplifier/speaker RCA jack ✔

Standard Telephone

Interface Unit (four-circuit,

KSTU2)

Standard telephones (no message waiting)2

Other single-line devices2

Alternate BGM source2

Fax machine2

Voice mail/auto attendant devices

25-pair

Amphenol ✔

DTMF/ABR Receiver

(K4RCU3, K5RCU, or

K5RCU2)3

3. K4RCU provides four DTMF circuits. K5RCU and K5RCU2 provide five DTMF circuits. Also, K5RCU2 provides the Mu

law/A law jumper.

Automatic busy redial

Standard telephone ports

Interprets DTMF tones

DISA, DID, Tie lines, or auto attendant

Voice Mail

Internal ✔

Automated Attendant (KKYS) Built-in automated attendant Internal ✔

Control Relay

Choice of one:

MOH Source Control

Night Bell Control

BGM Mute Control

25-pair

Amphenol ✔

Caller ID (TCIU2) TCOU Caller ID interface Internal T/R

to TCOU ✔

RS-232 ports (TSIU)

Provides up to two ports for:

Maintenance PC or External modem interface

Voice Mail SMDI interface

SMDR interface

The TSIU does not support a built-in modem.

3-pair

modular ✔

DK40i Configuration

Base/Expansion KSU Compatibility

Strata DK I&M 5/99 2-3

DK40i Configuration

Base/Expansion KSU Compatibility

Expansion Units that are compatible with various Base KSUs are shown in Table 2-2.

Table 2-2 Compatible Base KSUs and Expansion Units

Station, Lines, and Stratagy DK Voice Mail

The optional DK40i Expansion KSU has four universal slots which can support Stratagy DK, loop

and ground start lines, DID and Tie lines, ISDN BRI S/T lines and stations, Toshiba and analog

stations, and option interface PCBs. PCBs that support lines and can be installed in the expansion

unit are the RCOU/RCOS, KCDU, REMU, RBSU, or RDDU (see Table 2-3).

PCBs that can support stations and be installed in the expansion unit are the PDKU2, RDSU,

PEKU, RSTU2, PESU, RBSU/RBSS, RWIU, and KCDU. PCBs that can interface SMDR, SMDI,

and a local or remote DKAdmin Personal Computer are PIOU, PIOUS, and RSSU (see Table 2-4).

Base KSU Expansion Unit

DK40i DK16e DK16

DK16 XXX

DK16e XX

DK40 XX

DK40i XX

X = Expansion Unit is compatible with Base KSU.

Table 2-3 DK40i Expansion KSU Components

PCB Circuits per PCB Interfaces Connector

KCDU 2 CO line circuits/

4 digital telephone

circuits

Central office loop start lines RJ14C modular (CO Line

circuits)

Digital circuits same as PDKU2, except no

DDSS 25-pair Amphenol (digital

telephone circuits)

PDKU2 8 digital telephone

circuits

Digital telephones (with or without RPCI-DI

or ADM)

DDSS console

PDIU-DSs

DDCB

Cordless Digital Telephone (DKT2004-CT)

25-pair Amphenol

PEKU 8 electronic telephone

circuits

Electronic telephones

HDSS console

Alternate BGM source

EOCU PCB for OCA

External conference amplifier

HDCB

25-pair Amphenol

PESU

2 standard telephone

circuits/

4 electronic telephone

circuits (standard/

electronic telephone

ports)

Standard: same as RSTU (no MW)

Electronic: same as PEKU, except PESU

does not support HDSS console 25-pair Amphenol

DK40i Configuration

Base/Expansion KSU Compatibility

2-4 Strata DK I&M 5/99

PIOU,

PIOUS,

RSSU A PIOU or PIOUS can use an IMDU. See Table 2-4 for details.

25-pair Amphenol (PIOU,

PEPU)

Spring clip terminal

(PIOUS)

RBSU 2 ISDN BRI S/T circuits

(station or line)1

ISDN BRI S/T TE-1s and Terminal

Adaptors and ISDN BRI S/T line circuits

connected to an NT-1 adaptor. RJ-45

RBSS Two ISDN BRI S/T

circuits (station only) ISDN BRI S/T TE-1s and Terminal

Adaptors. RJ-45

RWIU 8 or 16 digital circuits for

Strata AirLink Up to four base stations (16 handsets max.) RJ-12 (6-wire modular

jack)

RCIU2 4 Caller ID circuits

8 circuits with RCIS Loop or ground start lines with Caller ID.

Requires: RCOU, RGLU2 or PCOU. RJ14C modular

RCOU 4 CO line circuits (lines) Central office loop start lines RJ14C modular

RDDU 4 Direct Inward Dialing

(DID) circuits DID lines RJ14C modular

RDSU

Without RSTS:

2 Standard telephone/

4 Digital telephone

circuits

With RSTS:

4 Standard telephone/

4 Digital telephone

circuits

Digital: Same as PDKU2, except no DDSS

Console

Standard: Same as RSTU2 (standard

telephone message waiting not available)

25-pair Amphenol

REMU 4 Tie line circuits

E&M Tie lines

2- or 4-wire transmission

Type I Signaling

Type II Signaling

Immediate start

Wink start

REMU (8-wire modular

jack) USOC RJ1CX

modular, 2- or 4-wire/Type

I or II

R48S 8 standard telephone

circuits

Optionally interfaces to the RSTU2 and

RDSU to extend loop length of standard

telephones from 600 ohms to 1200 ohms. 25-pair Amphenol

RGLU2 4 Line circuits Loop or ground start lines RJ14C modular

RSTU2 8 Standard telephone

circuits

Standard telephones

Voice mail ports

Off-premises stations

Other similar devices

Alternate BGM source

Auto attendant digital announcer

Message waiting lamp generator

25-pair Amphenol

Stratagy

DK

2 VM ports

4 VM ports

6 VM ports

8 VM ports

All the above Stratagy

DK systems use 8 station

ports in the DK40i

software.

None None

1. Each circuit can be set independently for line or station side (S/T BRI).

Table 2-3 DK40i Expansion KSU Components

(continued)

PCB Circuits per PCB Interfaces Connector

DK40i Configuration

Base/Expansion KSU Compatibility

Strata DK I&M 5/99 2-5

DK40i Configuration

Peripherals

An Expansion KSU can support PIOU, PIOUS, RSSU and PEPU PCBs (see Table 2-4 for a list of

options).

PIOU or PIOUS

The PIOU/PIOUS provides one dedicated RS-232 port for Station Message Detail Recording

(SMDR) connection to a call accounting device and one of the following:

♦a TTY/RS-232 port which can connect to a customer-provided VM SMDI or external modem

for remote maintenance, or to a local PC with DKAdmin

♦connectors for an internal modem (IMDU) for remote maintenance and administration

RSSU

The RSSU provides one TTY/RS-232 port for a connection to a VM SMDI or customer-provided

external modem for remote maintenance, or to a local PC with DKAdmin. The RSSU does not

support SMDR or IMDU.

Any device that connects to the PIOU, PIOUS, or RSSU should not be considered a station and

does not affect the system’s station capacity.

Table 2-4 DK40i Interface PCB Options

Interface Options1

1. Amplified page output (single zone, 3 watts, 8 ohms) on the PIOU and PEPU is not available on the DK40i.

RSSU PIOU PIOUS PEPU TSIU DK40i Base 2

2. These functions are standard (built-in) to the DK40i Base KSU.

Zone page interface (unamplified, 4 zones) X

Unamplified page output (single zone, 600 Ω,

duplex) X

Night transfer or Music-on-hold control relay XXX X

Door lock or external amplifier control relay X X X X

IMDU disables TTY output when piggy-backed onto

PIOU or PIOUS cards XX

Remote Maintenance using customer-provided

external modem, StrataControl and/or DKAdmin PC

(requires TTY output port) X X X X

SMDR output (RS-232/6-wire modular connector) XX X

Alarm sensor X X

Voice Mail SMDI (requires TTY output port) XXX X

DK40i Configuration

Feature Capacities

2-6 Strata DK I&M 5/99

Feature Capacities

The DK40i line, system feature and station capacities are shown in Tables 2-5~2-7.

Table 2-5 DK40i Line Capacities and Universal Printed Circuit Board Slots

Lines and PCB Slots DK40i

Universal slots1

1. There are four universal slots in the DK40i expansion unit.

41

CO lines – loop start 12

CO lines – ground start 12

DID lines (analog)2

2. In the D40i, DID, Tie, and BRI lines do not use up station ports as in DK40 and the DK424, R3. Each BRI line

circuit uses up to two CO lines of system capacity

12

Tie lines (analog)212

ISDN BRI S/T type line circuits (each circuit requires an NT-1 device)26 circuits

(12 B-channel/lines)

Squared System Maximum

(ground/loop lines + stations) 12 lines +

12 stations

Squared System Maximum

(Tie/DID lines + stations) 12 lines +

12 stations

Table 2-6 DK40i System Feature Capacities

Features DK40i

Amplified Conferencing12

Auto Attendant (built-in) simultaneous calls in dialing queue 5

Caller ID/ANI Abandoned Call Numbers - stored per station 10~100

Caller ID/ANI Abandoned Call Numbers - stored per system 200

CO Line Groups 8

Distributed Hunt (DH) Calls in Queue per Groups 10

DH Groups 16

DH stations per Group 28

DNIS Network Routing Numbers 100

DNIS Numbers 200

DTMF receivers 5

External Page Zones 4

Call Park Orbits - general 20

Call Park Orbits - individual 28

Personal LCD Messages per DKT210

Personal Message DKTs 16

[PhDNs] per System 28

[PDNs] per System 28

Ring Tones 3

Simultaneous Party Conferencing (4-party) 3

Simultaneous Two-CO Line conferencing (3-party) 4

Station Speed Dial 40

Stratagy DK Systems (per tenant group) 1

DK40i Configuration

Feature Capacities

Strata DK I&M 5/99 2-7

DK40i Configuration

Stratagy DK Systems (per system) 2

System LCD Messages 40

System Speed Dial 40

Telephone Page Groups 5

Telephone Group Page – simultaneous stations paged 28

Telephone Pickup Groups 20

Tenants 2

Toll Restriction (AC/OC) Table 8

Toll Restriction Classes 4

Verified Account Codes 300

Voice Mail Simplified Message Desk Interface (SMDI) Yes

1. Requires additional customer-supplied hardware.

2. Personal Messages includes: timed reminder memo and station speed dial memo.

Table 2-7 DK40i Station and Peripherals Capacities

Stations DK40i

Add-on modules (DADM) 12

Attendant consoles 0

DKT 2004-CT Cordless Telephones (simultaneous calls) 9

DKT 2004-CT Cordless Telephones 28

Door locks 3

Door phones 9

DSS consoles 3

Handset OCA stations 28

Off-premise stations 20

PDIU-DS1

1. Speaker OCA, PDIU and RPCI capacity is determined by PDKU 2B channel slot availability and power supply

limits.

24

RPCI-DI used for data + TAPI (per system) 24

RPCI-DI used for TAPI only (per system)124

Speaker OCA stations128

Standard stations 20

Telephones – DKT 282

2. To install the maximum of 28 total DKTs and EKTs, up to 16 of the stations can be EKTs and at least 8 of the

stations must be DKTs.

Telephones – EKT 162

ISDN Terminal Adapters and/or TE-1s combined 10 circuit

(20 devices)3

3. In the DK40i, BRI station circuits do not use up CO line numbers as in the DK424, R4. Each BRI station circuit

uses up to two station ports of system capacity. Toshiba BRI (S/T) station circuits are passive and allow up to

two devices to share a circuit.

Telephones – Strata Airlink Handsets 16

Table 2-6 DK40i System Feature Capacities

(continued)

Features DK40i

DK40i Configuration

Station Considerations

2-8 Strata DK I&M 5/99

Station Considerations

For configuration purposes, any device which is connected to a dedicated telephone circuit is

considered a “station.” Although the words “telephone” and “station” are often used

interchangeably in Strata DK40i documentation, devices other than telephones—such as Stand-

alone Data Interface units (PDIU-DSs)—should also be considered stations when configuring a

system since they require a dedicated telephone circuit. A station apparatus overview is shown in

Table 2-8.

Table 2-8 Strata DK40i Station Apparatus Overview

Station Type/Number of

Circuits

Required

PCB or

Interface Circuit(s) Base

Unit

Capacity

Base &

Expansion

Unit

Combined

Capacity

Digital telephone (DKT without

ADM or RPCI-DI) or Cordless

Digital Telephone

(DKT2004-CT)

Digital, one for

each DKT

Base KSU

PDKU2

KCDU

RDSU

1~8

1~8

1~4

5~8

828

Stand-alone Data Interface

Unit (PDIU-DS) Digital, one for

each PDIU-DS

Base KSU

PDKU2

KCDU

RDSU

1~8

1~8

1~4

5~8

727

Digital Direct Station Selection

Console (DDSS) Digital, one for

each DDSS

Base KSU

PDKU2

8

813

Digital Door Phone/Lock

Control Unit (DDCB) Digital, one for

each DDCB

Base KSU

PDKU2 or

first KCDU

5

1

1

13

Electronic Telephone (EKT) Electronic, one

for each EKT

PEKU

PESU

1~8

5~8 016

Electronic Direct Station

Selection Console (HDSS) Electronic, two

for the HDSS PEKU 7 and 8 0 2

Conference amplifier Electronic, two

for the amplifier

PEKU

PESU

6 and 7

6 and 7 02

Single-wire-pair devices:

Standard telephone

Voice mail device

Facsimile machine

Modem

Dictation equipment

Standard, one

for each device

(voice mail

devices may

require more

than one circuit)

KSTU2

RSTU2

PESU

RDSU

RDSU/RSTS

1~4

1~8

1~2

1~2

1~4

420

Alternate BGM source

May require interface

transformer, see Chapter 10 –

Peripheral Installation

Standard or

electronic, one

for the source

KSTU2

PEKU

PESU

RSTU2

2

3

8

2

11

DK40i Configuration

Telephone Circuit (Port) Types

Strata DK I&M 5/99 2-9

DK40i Configuration

Telephone Circuit (Port) Types

There are four types of telephone circuits to which stations can be connected: digital, electronic,

and standard telephone circuits. Also, there are ISDN (S/T) type telephone circuits, terminal

equipment (TE-1) and terminal adaptor circuits.

Digital Telephone Circuit Connections

The Strata DK40i Base KSU and the PDKU2 PCB each provide eight digital telephone circuits.

Each KCDU and RDSU PCB provides four. The RWIU PCB provides circuits to support up to 16

wireless digital telephones.

Note A maximum of four KCDU PCBs can be installed. If installed, KCDUs should be installed

per configuration tables. The following devices can be connected to digital telephone

circuits (see Table 2-9). Telephones connected to KCDU PCBs cannot be relocated or

swapped using the station relocation feature.

Table 2-9 Digital Telephone Circuits

Digital Device Circuits

Required Comments

Digital telephones

(2000- and 1000-series,

Cordless Digital Telephone-

DKT2004-CT)

1

Each digital telephone circuit can support a digital telephone. Only one

of the following options can be installed on a 2000-series digital

telephone: RPCI-DI, DVSU (SP-OCA) or ADMs.

Note The RPCI-DI) and the Add-on Module (ADM) do not require a

dedicated circuit. They share a circuit with the telephone.

Stand-alone Data Interface

Units (PDIU-DS) 1

Any digital telephone circuit, except for circuit 8 on a PDKU21, can

support a PDIU-DS.

Note There are two versions of the PDKU2: PDKU21 and PDKU2.

The versions are identical, except that circuits 1~8 on the

PDKU2 can each support PDIU-DSs/RPCI-DI, while only

circuits 1~7 on a PDKU21 can support PDIU-DSs/RPCI-DIs.

Digital Direct Station Selection

Console (DDSS) 1DDSS consoles can connect only to circuit 8 in the Base KSU and

circuit 8 on a PDKU2. The KCDU cannot support a DDSS console.

Digital Door Phone/Lock Control

Box (DDCB) 1DDCBs can only connect to Port 04 in the Base KSU, and Ports 12

and/or 20 on either the PDKU2 or KCDU.

Wireless Integrated Handsets 1 Each RWIU supports up to 32 Strata AirLInk integrated handsets.

DK40i Configuration

Telephone Circuit (Port) Types

2-10 Strata DK I&M 5/99

Electronic Telephone Circuit Connections

There are no electronic telephone circuits in the Base KSU, and none can be added to it. However,

either the PEKU PCB, which has eight electronic telephone circuits, or the PESU, which has four

electronic telephone circuits, can be installed in the Expansion KSU.

The following devices can be connected to electronic telephone circuits (see Table 2-10).

Table 2-10 Electronic Telephone Circuits

CAUTION! You must always calculate the Power Factor (PF)—see Worksheet 2. Exceeding

the PF will cause the power supply to fail. If PF is exceeded, replace EKTs with

DKTs.

Standard Telephone Circuit Options

In addition to supporting standard telephones, each of the standard telephone circuits can support

any one of a number of single-wire-pair devices, including voice mail/Auto Attendant devices and

modems (see Table 2-11).

Table 2-11 Standard Telephone Circuits

ISDN Station Devices

ISDN station devices must be S/T type. Each device requires a DK40i BRI circuit configured for

station side, as opposed to line side. Two BRI circuits are provided by each of the ISDN PCBs:

TBSU, RBSU, and RBSS. ISDN station devices include ISDN telephones, modems, terminal

adaptors, video cards, etc. A maximum of 10 BRI circuits can be provided for ISDN stations.

Electronic Device Circuits

Required Comments

Electronic telephones

(6500-, 6000-, 3000-, 2000-

series) 1Each electronic telephone circuit can support an electronic

telephone.

Electronic Direct Station Selection

Console (HDSS) 2

The system supports only one HDSS console. The console must

be connected to both circuits 7 and 8 on the PEKU. The PESU will

not support an HDSS console.

Alternate BGM source 1

The system supports an alternate BGM source which can be

heard over digital and electronic telephone and external page

speakers. This source can be connected to either circuit 3 on a

PEKU, circuit 8 on a PESU, or circuit 4 on a KSTU2 or PSTU PCB.

Conference amplifier 2

Up to three amplifiers for two CO line conferencing can be

connected to ports 9 and 10; 17 and 18; and 24 and 25 on a PEKU

or PESU.

Base KSU Expansion KSU

Standard Telephone Circuits KSTU2 RSTU2 PESU RSTU1 or

PSTU RDSU/

RSTS

Number of Standard Telephone Circuits 4 8 2 8 2/2

Supports Message Waiting Lamps on SLTs No Yes No No No

DK40i Configuration

Worksheet 1 – System PCB Assignment Guide

Strata DK I&M 5/99 2-11

DK40i Configuration

Worksheet 1 – System PCB Assignment Guide

This worksheet helps you configure the system. Use the following tables to record the hardware

that comprises the system. To ensure that the system port/line capacity is not exceeded, consult

Configuration Tables 2-13~2-16 when you fill out Tables 2-13 and 2-14 below. After configuring

the system, use Worksheet 2 to ensure that the system power factors are not exceeded.

Be sure to consult “Example Configuration Tables” on Page 2-13 when filling out these tables.

Table 2-12 Hardware Configuration

Base Cabinet Port/Line Capacity Check

Table 2-13 Strata DK40i Base Cabinet Station Port Configuration

Table 2-14 Strata DK40i Base Cabinet Line Configuration

Customer:

Location:

Base Cabinet Expansion Cabinet

Slot

No. 00 11 12 13 14 15 16 17 18

PCB

Type

None or

K4RCU3,

K5RCU or

K5RCU2

8 DKTs

None

None None

Universal

PCB Universal

PCB Universal

PCB

Universal

PCB (except

Stratagy DK)

TCOU (4

Loop Start

Lines)

TDDU (4

DID Lines) KSTU2

4 SLT

TCIU2

4 CLID

TBSU (2

BRI Ckts.)

Installed (Yes/No) PCB Type Port Type Port Total

Yes Motherboard Digital Telephone (8 ports) 8

KSTU2 Standard Telephone (4 ports)

TBSU circuit #1 ISDN station side (2 ports)

TBSU circuit #2 ISDN station side (2 ports)

Total Base Ports (16 ports max.) =

Installed (Yes/No) PCB Type Number of Line Types Line Total

TCOU Loop start (4 lines)

TDDU Direct Inward Dial (4 lines)

TBSU circuit #1 ISDN line side (2 lines)

TBSU circuit #2 ISDN line side (2 lines)

Total Base Lines (4 lines max.) =

DK40i Configuration

Worksheet 1 – System PCB Assignment Guide

2-12 Strata DK I&M 5/99

Expansion Capacity

Base and Expansions Cabinet Port/Line Capacity Check

Refer to Tables 2-13~2-15 when filling in Table 2-16 to determine the DK40i Expansion Capacity.

Table 2-16 Strata DK40i Base and Expansion CO Line Configuration

Table 2-15 Strata DK40i Expansion PCB Port/Line Capacity Reference Table

Expansion PCB Port/Line Type No. of Ports No. of Lines

PCOU Loop Start Lines 0 4

RCOU Loop Start Lines 0 4

RCOU/RCOS Loop Start Lines 0 8

RGLU Ground or Loop Start Lines 0 4

RDDU Direct In Dial Lines 0 4

REMU E&M Tie Lines 0 4

PEMU E&M Tie Lines 0 4

KCDU Digital Ports/Loop Lines 4 2

PDKU2 Digital Telephone Ports 8 0

RSTU2 Standard Telephone Ports 8 0

RWIU Strata AirLink Wireless Interface 8 or 16 0

Stratagy DK Built-in Voice Mail System 8 0

RDSU 2 Standard/4-Digital Telephone Ports 8 0

RDSU/RSTS 4 Standard/4 Digital Telephones ports 8 0

PEKU Electronic Telephone Ports 8 0

PESU 2 Standard/4 Electronic Telephone Ports 8 0

RBSU

2 ISDN BRI S/T circuits, station side or line side in any

combination shown below:

●Both circuits line side 04

●Both circuits station side 40

●1 station and 1 line circuit 22

RBSS 2 ISDN BRI S/T circuits 4 0

Expansion

Slot No. PCB

Installed Port Type or Line Type Ports Lines

15

16

17

18

Total Ports and Lines in Expansion slots (15~18)

Total Base Unit ports and lines

(from Tables 2-12 and 2-13)

Total DK40i Base/Expansion ports and lines

(28 ports/12 lines max.)

DK40i Configuration

Worksheet 1 – System PCB Assignment Guide

Strata DK I&M 5/99 2-13

DK40i Configuration

Example Configuration Tables

Table 2-17 Hardware Configuration Example

Table 2-18 Strata DK40i Base Cabinet Station Port Configuration Example

Table 2-19 Strata DK40i Base Cabinet Line Configuration Example

Table 2-20 Strata DK40i Base and Expansion CO Line Configuration Example

Base Cabinet Expansion Cabinet

Slot

Number 00 11 12 13 14 15 16 17 18

PCB Type K5RCU2 8 DKTs TBSU KSTU2

4 SLT None PDKU2 RBSU/

RBSS RCOU PIOU

Installed (Yes/No) PCB Type Port Type Port Total

Yes Motherboard Digital Telephone (8 ports) 8

Yes KSTU2 Standard Telephone (4 ports) 4

Yes TBSU circuit #1 ISDN station side (2 ports) 2

– TBSU circuit #2 ISDN station side (2 ports) –

Total Base Ports (16 ports max.) = 14

Installed (Yes/No) PCB Type Number of Line Types Line Total

No TCOU Loop start (4 lines) –

No TDDU Direct Inward Dial (4 lines) –

– TBSU circuit #1 ISDN line side (2 lines) –

Yes TBSU circuit #2 ISDN line side (2 lines) 2

Total Base Lines (4 lines max.) = 2

Note One TBSU circuit is configured a s a station-side BRI and one circuit is line-side BRI.

Expansion

Slot No. PCB

Installed Port Type or Line Type Ports Lines

15 PDKU 8 Ports 8 –

16 RBSU/

RBSS 4 Ports and 4 Lines 4 4

17 RDDU 4 Lines – 4

18 PIOU None – –

Total Ports and Lines in Expansion slots

(15~18) 12 8

Total Base Unit ports and lines (from Tables

2-17 and 2-18) 14 2

Total DK40i Base/Expansion ports and lines

(28 ports/12 lines max.) 26 10

Note Two RBSU circuits are line-side BRI and two RBSS circuits are station-side BRI.

DK40i Configuration

Configuration Considerations

2-14 Strata DK I&M 5/99

Configuration Considerations

The following considerations should be taken into account when filling out the tables in

“Worksheet 1 – System PCB Assignment Guide”.

Base Cabinet

1. Only one line PCB (TCOU, TDDU, or TBSU) can be installed in the Base cabinet.

2. If TBSU is installed, each circuit can be configured independently as a station side or line

side S/T BRI circuit.

3. Each TBSU ISDN BRI circuit uses two station ports and no line numbers if the circuit is

configured for the station side.

4. Each TBSU ISDN BRI circuit will use two line numbers and no station ports if the circuit is

configured for the line side.

5. TDDU provides four DID lines and does not use station ports.

6. Install TCIU2 for Base KSU CO (TCOU) Caller ID Lines.

CAUTION! To prevent system malfunction, do not install TCIU1 in the DK40i system.

7. K5RCU, K5RCU2 or K4RCU3 must be installed when using built-in automated attendant,

Voice Mail, ABR, Stratagy DK, standard telephone ports, Tie lines, DISA, or DID Lines.

8. TSIU can be used for an RS-232 Maintenance (TTY) port, SMDI or SMDR port. RSIU cannot

be used.

Expansion Cabinet

1. Each RDDU provides four DID lines and does not use station ports. This is different from the

DK424, DK40 and DK16e in which each DID circuit used a line number and station port.

2. Each REMU to PEMU provides the four Tie lines and does not use station ports. This is

different from the DK424, DK40, and DK16e in which each Tie line circuit used a line

number and station port.

3. Stratagy DK can be installed in the expansion unit to provide two, four, six or eight built-in

Automated Attendant/Voice Mail circuits. Always install Stratagy DK in slot 15, 16, or 17; do

not install Stratagy DK in slot 18. Program the Stratagy VM ports as if they were standard

telephone ports connected to an external VM device. All models of Stratagy DK use up eight

station ports.

4. Install RCIU2/RCIS in slot 17 (only) for Expansion KSU (RCOU/RCOS or RGLU2) Caller

ID Lines.

CAUTION! To prevent system malfunction, do no install RCIU1 in DK40i, and RCIU2

must not be installed in slot 18.

5. If required, install PIOU, PIOUS, and RSSU in any slot.

6. Speaker OCA and RPCI/DIU data applications can only be installed on digital telephone ports

in the DK40i Base KSU and slots 15 and 16 of the DK40i Expansion KSU (24 maximum).

DK40i Configuration

Configuration Considerations

Strata DK I&M 5/99 2-15

DK40i Configuration

7. Each Tie or DID line PCB installed provides four Tie or DID lines and does not use four

station ports as in the DK40 (PEMU, REMU, RDDU, and RDDU).

8. RWIU can be installed in any of the expansion cabinet slots (15, 16, 17, and 18) to support up

to 8 StrataLink handsets. If there are 9 to 16 handsets, the RWIU must be installed in slot 15

and slot 16 must be vacant. This system cannot support 24 or 32 handsets because of a port

limitation.

DK40i ISDN

Configure DK40i, ISDN BRI PCBs (RBSU, RBSS and TBSU) with the following rules

1. TBSU installs in the base cabinet to provide 2 BRI S/T circuits, each circuit can be station side

or line side in any combination.

2. If a TBSU is installed, TDDU or TCOU cannot be installed. Only one PCB (TSBU, TCOU or

TDDU) can be installed in the DK40i base cabinet for a given DK40i configuration.

3. RBSU installs in any expansion unit slot to provide 2 BRI S/T circuits which can be station

side or line side in any combination.

4. RBSS installs on an RBSU in any expansion unit slot to provide 2 BRI S/T circuits, which can

be station side only.

5. Each RBSU, RBSS and TBSU ISDN BRI circuit uses two station ports and no line numbers if

the circuit is configured for station side. This is different from the DK424 ISDN in which each

BRI circuit uses two station ports and two line numbers when the circuit is configured for

station side.

6. Each RBSU and TBSU ISDN BRI circuit will use two line numbers and no station ports if the

circuit is configured for the line side. This is different from DK424 ISDN, in which each BRI

circuit uses two station ports and two line numbers when the circuit is configured for line side.

7. Total maximum BRI S/T circuits on the station side is 10 (20 ports/B-channels max.).

8. Total maximum BRI S/T circuits on the CO line side is 6 (12 lines/B-channels max.).

DK40i Configuration

Worksheet 2 – System Power Factor Check

2-16 Strata DK I&M 5/99

Worksheet 2 – System Power Factor Check

The DK power supply was engineered for maximum cost efficiency to provide power for the most

configurations. Because of this design, some power limitations exist when using old electronic-

type telephones, telephone option hardware, or newer PCBs, such as RWIU, TBSU, RBSU/RBSS.

Telephone/Device PFs

The power supply of each KSU supplies a limited amount of power. For each KSU, calculate the

total Telephone/Device Power Factor (PF) and add it to Table 2-23. (See Table 2-12 for PCB

quantity and type.)

The TBSU, RBSU/RBSS and RWIU PCBs require more power from +5VDC than other PCBs;

therefore, it is necessary to calculate the +5VDC and -24VDC PF on DK40i.

Important! A system PF check must be performed for all configurations. See Table 2-21 for the

power supply +5VDC and -24VDC PFs for the DK40i system.

Table 2-21 DK40i System Power Factor

Note AC current limitation by National Electric Code.

Important! The -24VDC system PF is Expansion KSU PCBs and all telephone/options

connected to the Base and Expansion KSUs. Base KSU option PCBs are already

covered for -24VDC PF.

System Power Factors PCB/Telephone Device

Use the information in Table 2-22 to complete Tables 2-25 and 2-26.

Table 2-22 DK40i PCB’s Power Factors

Power Supply Max+5VDC PF Max -24VDC PF AC Input Current

TPSU16A 14 39 1.8A

PCB Type +5VDC PF -24VDC PF PCB Type +5VDC PF -24VDC PF

K5RCU2 0.6 NR RWIU 9.2 0.0

K5RCU 0.6 NR PIOU 2.5 6.5

K4RCU3 0.6 NR PIOUS 2.0 4.0

TSIU 0.6 NR IMDU 0.3 0.16

TCOU 1.6 NR RSSU 0.6 0.3

TBSU 2.5 NR RCIU2 0.6 0.2

KSTU2 1.0 NR RCIS 0.3 0.1

TDDU 1.8 NR PEKU 2.5 0.7

TCIU 0.4 NR PESU 1.6 0.5

PDKU1, 2 8.0 0.3 RMCU 0.6 0.3

KCDU 1.5 1.2 RMCS 0.6 0.3

PSTU/RSTU (-24V) 2.0 0.5 REMU2/PEMU 1.5 7.5

RSTU2/R48S (-48) 3.5 1.0 RDDU 3.0 7.0

RSTU2 3.5 0.5 RGLU2 2.5 2.5

RDSU (-24V) 1.5 0.3 RBSU (2TE) 2.5 1.0

RDSU (-48V) 1.5 0.5 RBSS (2NT) 0.6 0.3

RCOU 2.5 2.0 RBSU/R40S (2NT) 2.5 3.8

RCOU + RCOS (8 CO) 4.5 4.0 RBSU/RBSS/R40S (4 NT) 3.1 4.1

PCOU1, 2 2.0 2.0

DK40i Configuration

Worksheet 2 – System Power Factor Check

Strata DK I&M 5/99 2-17

DK40i Configuration

Worksheet Examples

Table 2-23 DK40i Telephone/Device 24 Volt Power Factor Worksheet Example (Base/Expansion KSU)

Table 2-24 DK40i PCB and Power Factors Worksheet Example

In the following example, the total DK40i PFs, 10.2 PF for the +5VDC PF category and 26.5

TPSU16 maximum +5VDC PF = 14; Maximum -24VDC PF = 39.

Telephone Devices Quantity X24VDC PF =24VDC Total

2000-series Digital Telephone (any series) 16 X1.0= 16.0

Cordless Digital Telephone (DKT2004-CT) X1.0=

2000-series Electronic Telephone X2.0=

3000-series Electronic Telephone X2.5=

6000-series Electronic Telephone X2.0=

6005-series Electronic Telephone X2.0=

6500-series Electronic Telephone X1.0=

DDCB/HDCB (w. MDFB) X1.2=

DDSS/HDSS Console X0.8=

Add-on Module X0.4=

RPCI-DI 8 X 0.5 = 4.0

PDIU-DI2 and PDIU-DS X0.8=

Standard Telephone (-48VDC) X1.0=

Standard Telephone (-24VDC) X0.5=

Power Failure Unit (DPFT) X3.0=

HHEU X0.1=

Stratagy DK X1.0=

Total -24VDC PF all Telephone Devices = 20.0

Note It is not necessary to consider the 5 volt PF for telephone devices.

Base PCBs PCB Installed +5VDC PF -24VDC PF

Yes No

K5RCU2 X 0.6 NR

K5RCU X NR

K4RCU3 X NR

TSIU X NR

TCOU X NR

TBSU X 2.5 NR

KSTU2 X 1.0 NR

TDDU X NR

TCIU X NR

Expansion Unit PCBs PCB Name

Slot 15 RBSU (2TE) 2.5 3.8

Slot 16 RBSS (2NT) 0.6 0.3

Slot 17 KCDU 1.5 1.2

Slot 18 KCDU 1.5 1.2

Telephone Devices from Table 2-23 N/R N/R 20.0

Total DK40i PF = 10.21

1. Power factors are within limits. If power factors are exceeded, the system size must be reduced to stay

within PF limits.

26.51

DK40i Configuration

Worksheet 2 – System Power Factor Check

2-18 Strata DK I&M 5/99

PCB and Power Factor Worksheets

See examples on previous pages.

Table 2-25 DK40i Telephone/Device Power Factor (Base/Expansion KSU)

Table 2-26 Power Factor Worksheet

Telephone Devices Quantity

Installed X-24VDC PF =-24VDC PF

Total

2000-series Digital Telephone (any series) X1.0 =

Cordless Digital Telephone (DKT2004-CT) X1.0 =

2000-series Electronic Telephone X2.0 =

3000-series Electronic Telephone X2.5 =

6000-series Electronic Telephone X2.0 =

6005-series Electronic Telephone X2.0 =

6500-series Electronic Telephone X1.0 =

DDCB/HDCB (w. MDFB) X1.2 =

DDSS/HDSS Console X0.8 =

Add-on Module X0.4 =

RPCI-DI X0.5 =

PDIU-DI2 and PDIU-DS X0.8 =

Standard Telephone (-48VDC)X1.0 =

Standard Telephone (-24VDC)X0.5 =

Power Failure Unit (DPFT) X3.0 =

HHEU X0.1 =

Stratagy DK X1.0 =

Total -24VDC PF of all Telephone Devices =

Base PCBs PCB Installed +5 Volt PF -24 Volt PF

Yes No

K5RCU2

K5RCU

K4RCU3

TSIU

TCOU

TBSU

KSTU2

TDDU

TCIU

Expansion Unit PCBs PCB Name

Slot 15

Slot 16

Slot 17

Slot 18

-24VDC PF of telephones/devices from

Table 2-25

Total DK40i PF =

Note If power factors exceed the maximum (+5VDC= 14, -24VDC = 39), the system size

must be reduced to stay within PF limits.

DK40i Configuration

DK16/DK16e/DK40/DK40i Component Compatibility

Strata DK I&M 5/99 2-19

DK40i Configuration

DK16/DK16e/DK40/DK40i Component Compatibility

The Strata DK16 Base KSU cannot be upgraded to a DK16e, DK40 or DK40i and the DK16

Expansion Cabinet is not compatible with the DK16e, DK40 or DK40i. The Strata DK40i is not a

modification of the DK40, but rather a completely new system.

The DK40i uses the DK40 expansion cabinet. The DK16e can be upgraded to DK40 by changing

a ROM chip, but not to a DK40i. The DK40 base cabinet cannot be upgraded to a DK40i.

The original DK16 two-loop start CO line and four-digital station interface unit (KCDU1A) is

forward compatible with the DK16e or DK40i.

Most DK16 PCBs are not compatible with the DK40i, including the four-port Standard Station

Interface Unit (KSTU1A), four-circuit DTMF/ABR Tone Detection Receiver Unit (K4RCU1A or

K4RCU2A), and the Auto Attendant feature cartridge (KFCU1A).

Four of the Strata DK40i PCBs are backward compatible with the DK16, DK16e and DK40. They

are: KSTU2A, K4RCU3A, K5RCU and K5RCU2. The DK40i Expansion Cabinet is also

backward compatible with the DK16.

Table 2-27 shows the component compatibility between the Strata DK16 components with the

DK16, DK16e, DK40 or DK40i systems.

Table 2-28 shows the component compatibility between the Strata DK16e, DK40 and DK40i

components with the DK16, DK16e, DK40 or DK40i systems.

Table 2-27 Strata DK16 Components

Strata DK16 Components Compatible

Part Description DK16 DK16e DK40 DK40i

DKSUB16A DK16 Base Cabinet X

KSTU1A 4-Standard Telephone Interface Unit X

K4RCU1A &

K4RCU2A 4-DTMF/ABR Tone Receiver X

KFCU1A Auto Attendant Feature Cartridge X

DKSUE16A DK16 Expansion Cabinet X

KCDU1A 2-Loop CO AND 4-DKT Interface Unit X X X X

KPSU16A Replacement Power Supply for DK16 X

DK40i Configuration

DK16/DK16e/DK40/DK40i Component Compatibility

2-20 Strata DK I&M 5/99

Table 2-28 Strata DK16e/DK40i Components

Strata DK16e/DK40/DK40i Components Compatible

Part Description DK16 DK16e DK40 DK40i

TCOU1A 4-Loop CO Line Interface Unit X X X

TDDU1A 4-DID CO Line Interface Unit X X X

TCIU2A Caller ID Interface Unit X X X

TSIU1A 2-I/O Serial Interface Unit X X X

KSTU2A 4-Standard Telephone Interface Unit XXXX

K4RCU3A,

K5RCU1A or

K5RCU2A1

1. For 9~12 DID and/or Tie lines, use K5RCU1A or K5RCU2A, not the K4RCU3A.

4- or 5-DTMF/ABR Tone Receiver (only 4 DTMF

receivers will operate on DK16 and DK16e) XXXX

KKYS1A Auto Attendant Feature Key X X X

DKSUE16A DK16 Expansion Cabinet X

DKSUET16A DK16e Expansion Cabinet XXXX

DKSUE40A DK40i Expansion Cabinet XXXX

KCDU1A 2-Loop CO and 4-DKT Interface Unit XXXX

TPSU16A Replacement Power Supply for DK40i X X X

TBSU1A 2-circuit ISDN BRI S/T Unit X

RBSU1A 2-circuit ISDN BRI S/T Unit X

RBSS1A 2-circuit ISDN BRI S/T Unit X

Strata DK I&M 5/99 3-1

DK40i Installation

DK40i Installation 3

This chapter explains how to install the Strata DK40i system. It includes information on site

requirements, wiring diagrams, and step-by-step instructions on how to install the unit(s), the

ground wiring, AC power cabling, reserve power (battery backup) cabling, and PCB cabling.

Inspection

1. When the system is received, examine all packages carefully and note any visible damage. If

any damage is found, do not open the packages. Contact the delivery carrier immediately and

make the proper claims.

2. After unpacking (and before installing), check the system against the packing list and inspect

all equipment for damage. If equipment is missing or damaged, contact your supplier

immediately.

3. Be sure to retain original packaging materials for re-use when storing or transporting system

hardware.

Packaging and Storage

CAUTION! When handling (installing, removing, examining) PCBs, do not touch the back

(soldered) side or edge connector. Always hold the PCB by its edges.

➤When packaging and storing the system, remove PCBs from the system cabinet (the power

supply may remain installed in the cabinet for storage and shipment). PCBs should be

packaged in their original antistatic bags for protection against electrostatic discharge. Be sure

to package equipment in its original shipping containers.

Site Requirements

This section defines the installation site requirements necessary to ensure a proper operating

environment for the DK40i. Also included are grounding requirements.

DK40i Installation

Site Requirements

3-2 Strata DK I&M 5/99

Input Power

The system requires an input power source of 115VAC ± 10VAC, 50/60 Hz, 15 amps. The AC

outlet is recommended to be dedicated and unswitched, with a solid third-wire ground. (See “AC

Power and Grounding Requirements” on Page 3-4.)

This eliminates interference from branch circuit motor noise or the like, and to prevent accidental

power-off. To avoid accidental power turn-off, Toshiba recommends that you do not use an ON/

OFF wall switch on this dedicated AC circuit.

For the Strata DK40i, a reserve power source (two customer-supplied 12-volt batteries) may be

connected to the system to serve as a power failure backup.

Clearance and Location

The minimum clearance requirements for the Strata DK40i Base and Expansion KSUs are shown

in Figures 3-1 and 3-2. Refer to Page 3-5 for DK40i KSU mounting instructions.

Consider the following conditions when selecting a location for the KSU(s):

The location must be:

♦Dry and clean

♦Well ventilated

♦Well illuminated

♦Easily accessible

2" 2" 2"

2"

18"

Front View

12.25"

Top View

3.5"

3 Feet

Wall

DK40i

Base KSU

4234

Figure 3-1 DK40i Base KSU Clearance

Requirements

2"

2"

18"

Front View

20"

Top View

3.5"

3 Feet

Wall

2"

DK40i

Base KSU

Expansion

Unit

BaseExpansion

2"

4235

Figure 3-2 DK40i Base KSU and Expansion

KSU Clearance Requirements

DK40i Installation

Site Requirements

Strata DK I&M 5/99 3-3

DK40i Installation

The location must not be:

♦Subject to extreme heat or cold

♦Subject to corrosive fumes, dust, or other airborne contaminants

♦Subject to excessive vibration

♦Next to television, radio, office automation, or high frequency equipment

If reserve power is to be installed for the Strata DK40i, the batteries will require a well-ventilated

location close (within nine feet) to the DKSUB40 (the optional Toshiba-supplied battery cable is

nine feet in length).

Table 3-1 provides a summary of the electrical and environmental characteristics

Table 3-1 Summary of Electrical/Environmental Characteristics

DK40i Primary Power

Input AC (Power Supply Specification)

AC frequency

Power

AC input current

85~135VAC

50/60 Hz

DK40i - 75 watts maximum

1.8A maximum

Environmental Specifications

Operating temperature

Operating humidity

Storage temperature

32~104° F (0 ~40° C)

20~80% relative humidity without condensation

-4~158° F (-20~70° C)

Power Supply

DC voltage output specification -24VDC (-25.94~-28.66VDC)

+5VDC (+4.5~+5.5VDC)

-5VDC (-4.5~-5.5VDC) - Expansion KSU only

Battery Charger Characteristics

Charger: current limiting

Nominal float voltage: 2.275 volts/cell

Charge current: 0.7 amps maximum

Battery discharge cut-off voltage: 20.5 ±0.5VDC

KSTU2, PSTU or PESU (Circuits 1 and 2)

Ring Voltage Square wave output with high/low option jumper:

Low position 130 ± 20VDC peak-to-peak (no-load)

High position, 190 ± 25VDC peak-to-peak (no-load)

Ringing capability 2 REN maximum per circuit, high or low position

KSTU2, PSTU, or PESU modem interface

data rate 14,400 bps maximum

RSTU, RSTU2 or RDSU

Ring Voltage 80V RMS sine wave

Ringing capability 1.5 REN per circuit, with or without Message Waiting

RSTU2 Message Waiting Voltage -90VDC/one telephone per circuit (max.)

RSTU, RSTU2, or RDSU modem interface

data rate 14,400 bps maximum

Traffic Rating Characteristics

9 CCS per station system-wide

DK40i Installation

AC Power and Grounding Requirements

3-4 Strata DK I&M 5/99

AC Power and Grounding Requirements

The DK40i requires a solid earth ground for proper operation.

The AC power cord contains a conductor

for the “third-wire ground” provided by

the commercial power outlet. The third-

wire ground should be the only ground

necessary for the DK40i; this ground

must originate at the buildings main

power distribution panel and have a solid

connection to earth ground. (See Figure

3-3.)

CAUTION! Lack of proper ground

may cause improper

operation and, in extreme

cases, system failure.

AC Power and Third-wire Ground

Test

Test the “third-wire ground” for continuity by either measuring the resistance between the third

prong terminal (earth ground) and a metal cold water pipe (maximum: 1 ohm), or by using a

commercially available earth ground indicator. If neither procedure is possible, perform the

following earth ground test procedure.

➤To perform the earth ground test procedure

1. Obtain a suitable voltmeter, and set it for a possible reading of up to 250VAC.

2. Connect the meter probes between the two main AC voltage terminals (white and black wires)

on the wall outlet. The reading obtained should be between 100~125VAC.

3. Move one of the meter probes to the third terminal (green wire ground). Either the same

reading or a reading of zero volts should be obtained.

4. If the reading is zero volts, leave one probe on the ground terminal and move the other probe

to the second voltage terminal.

CAUTION! If a reading of zero volts is obtained on both voltage terminals (white wire to

green wire, black wire to green wire), the outlet is not properly grounded. Omit

Steps 5 and 6, and see following CAUTION!

5. If a reading of zero volts on one terminal, and a reading of 100~125VAC on the other terminal

is obtained, remove both probes from the outlet.

WARNING! Hazardous voltages that may cause death or injury are exposed during

the following test. Use great care when working with AC power line

voltage.

Figure 3-3 DK40i Grounding Diagram

Power

Supply

FG

Third Wire

AC Ground

Ground 1 Third Wire Ground

To AC Power Cord

DK40i BaseKSU

A

Electrical Building

Ground (Main Power

Distribution Box)

Alternate Ground

Grounding Rod

AC Voltage

115VAC

± 10VAC

AC Current

1.8 amps max.

4236

4' 5"

DK40i Installation

KSU Mounting Considerations

Strata DK I&M 5/99 3-5

DK40i Installation

6. Set the meter to the “OHMS/Rx1” scale. Place one probe on the ground terminal, and the other

probe on the terminal that produced a reading of zero volts. The reading should be less than 1

ohm.

CAUTION! If the reading is more than one ohm, then the outlet is not adequately grounded.

If the above tests show the outlet AC voltage is not in range or is not properly

grounded, the condition should be corrected (per Article 250 of the National

Electrical Code) by a qualified electrician before the system is connected.

Alternate or Additional Ground

If the “third-wire” AC ground can not practically be improved or if extreme motor noise or other

disturbance causes system malfunction, or if local area lightning storms exist, a separate direct

ground may be warranted.

Connect a separate earth ground from a cold water pipe or earth grounding rod directly to the FG

screw terminal on the DK40i power supply (see Figure 3-3).

KSU Mounting Considerations

The Base KSU and the optional Expansion KSU are both designed to be mounted on a wall or

other vertical surface. Toshiba recommends using method 1 or 2 (see Figure 3-4).

Prior to Installation

1. Loosen the screws on the front cover and the side cover of the Base KSU, remove the covers

(see Figure 3-5). Figure 3-6 on Page 3-11 details the interior.

2. Place the BATT jumper plug to the ON position.

3. Install a CO line board, either the TDDU or TCOU onto the TMAU board (see Figure 3-7).

The TCOU provides four loop start CO lines and can accommodate the Caller ID interface

unit.

The TDDU provides four DID lines.

4. Set CO line card switches.

TCOU: Set the TCOU PAD switches (SW400-SW475) to the appropriate position (see Figure

3-21 on Page 3-32). The factory setting is NORMAL. If CO lines are connected to a PBX or

are in close proximity to the central office the PAD position may be required.

TDDU: Set the TDDU PAD switches to the appropriate position. Also, set the high/low

voltage jumper plugs as required for proper dial pulse operation. See Figure 3-22 on Page 3-

35.

5. If you are not installing a TCIU2, skip to Step 6. To install the TCIU2 (see Figure 3-20 on

Page 3-29), align the prongs P20, P21, and P22 over P120, P121, and P122 of the TCOU and

gently press down. Slip the plastic stand-off hook through the hole.

CAUTION! To prevent system malfunction, DO NOT install TCIU1 in the DK40i system.

DK40i Installation

KSU Mounting Considerations

3-6 Strata DK I&M 5/99

6. The TCOU or TDDU cards have a green and yellow wire with a two-prong spade on the end.

Slip the spade under the second screw from the right on the power supply (see Figure 3-7).

7. If applicable, install KSTU2 Standard Telephone Interface Unit. The KSTS2 comes pre-

installed onto the KSTU2. Then install both boards into the DK40i Base KSU (see Figures

3-17~3-19, beginning on Page 3-26).

8. If applicable, install the K5RCU or K5RCU2 or K4RCU3 (which provides Automatic Busy

Redial and DTMF tone detection) into the Base KSU (see “K4RCU, K5RCU or K5RCU2

Installation” on Page 3-23).

9. If applicable, install the KKYS (which provides built-in Auto Attendant) onto the K5RCU or

K5RCU2 or K4RCU3.

10. If applicable, install the TSIU Serial Interface PCB into the KSU (Figure 3-23 on Page 3-37).

If the TSIU is used for SMDR or TTY, then the PIOU/PIOUS SMDR/TTY output is not

active.

Testing the System’s Power Supply

If the “AC” or “DC” LEDs fail to light in Steps 1 or 3, see TPSU16 Circuit Breaker Reset

Procedure–Case 1.

1. Plug the AC power cable into an outlet (see Figure 3-8). The “AC” LED on the power supply

lights green.

2. Turn ON the DC power switch for the TPSU16 power supply (see Figure 3-6). The “DC” LED

on the power supply lights green.

3. Using a voltmeter or other device which checks voltage, measure the voltages referenced to

frame ground (FG) at the P16 connector pins (test points) located on the motherboard. The

voltages should fall within the ranges below.

♦Yellow-green, black, and green wires: 0V

♦Two yellow wires: -27V

♦Range: -25.94V~-28.66V

If the voltages do not fall within the ranges, unplug the DC power pins from the P16 connector

and measure again at the same location; if the ranges remain unacceptable. See TPSU16

Circuit Breaker Reset Procedure–Case 2.

DK40i Installation

KSU Mounting Considerations

Strata DK I&M 5/99 3-7

DK40i Installation

TPSU16 Circuit Breaker Reset Procedure

Case 1

If the AC and DC LEDs on the TPSU16 power supply in the Strata DK40i Base KSU do not light,

even though the AC power plug is inserted into the wall outlet and the TPSU16 DC power switch

is turned on, the AC overvoltage circuit breaker may have opened.

➤To reset the AC overvoltage circuit breaker

1. Remove the AC power plug from the wall outlet, turn the DC power switch OFF, and wait six

minutes.

2. After six minutes, insert the AC plug back into the wall outlet and turn the DC power switch

ON. The AC and DC LEDs should turn on and the system should operate.

If the system fails to operate, either the wall outlet is not providing AC power or the system’s

power supply is defective.

3. If the AC power checks good, replace the power supply (see “Power Supply Removal and

Replacement” on Page 3-19).

Case 2

If the TPSU16 power supply AC and DC LEDs light, but the system does not operate, the TPSU16

DC output overcurrent circuit breaker may have opened because of a DC short circuit.

➤To reset the DC output overcurrent circuit breaker

1. Turn the DC power switch OFF for 15 seconds and then turn it back on. The system will go

back to normal operation if the overcurrent breaker resets.

2. If the system continues to fail, press in the two -24VDC circuit breakers located on the bottom

left corner of the TPSU16 power supply.

If, then, the system does not return to normal operation, the TPSU16 power supply may be

defective or an optional PCB may be shorting out the TPSU16.

3. Remove all optional PCBs and the Expansion KSU to locate the short, then repeat Steps 1 and

2 and perform the power supply test.

4. If the power supply fails the test, replace the power supply (see “Power Supply Removal and

Replacement” on Page 3-19 for more information.). If the power supply passes the test, the

DK40i Base KSU is probably defective.

DK40i Installation

KSU Mounting Considerations

3-8 Strata DK I&M 5/99

Mounting the Base KSU

➤To mount the Base KSU

1. Place the Base KSU on the desired location on the mounting surface and mark the location of

the four screw holes (there is one on each corner). See Figure 3-6.

Make sure the location of the Base KSU meets the minimum clearance requirements specified

in Figure 3-1 on Page 3-2.

Note The Base KSU AC power cord is 4 feet 5 inches long.

2. Drill holes on these marks.

If mounting the KSU directly to a wall, align screws with studs behind the wall. If using a hard

board between the KSU and the wall, install screws first to the hard board, and then secure the

hard board to the wall, making certain that screws are aligned with studs.

3. Secure screws approximately two thirds of the way into the top two holes on the mounting

surface.

4. Hang the unit from the top two screws and then secure the screws completely into the

mounting surface.

5. Finish securing the unit to the mounting surface by completely screwing the bottom two

screws into the wall.

6. Ground system according to “AC Power and Grounding Requirements” on Page 3-4.

7. Connect applicable wiring (e.g., modular CO line cords, 25-pair amphenol connector cable–

see Figure 3-25 on Page 3-41) to the Base KSU and then fasten wiring to the unit with the tie

wrap that comes with the Base KSU (see Figure 3-8 on Page 3-13). Remove amphenol

connector clamp from plastic bag that comes with the Base KSU. Fasten the clamp to hold the

amphenol connector.

8. Connect Reserve batteries and plug battery cable into BATT connector of the KPSU16 power

supply (see “Reserve Power Option” on Page 3-17).

9. If the Expansion KSU is going to be installed, refer to “Mounting the Expansion KSU” on

Page 3-9. If not, proceed to Step 1.

10. Plug the AC power cable into an outlet and then turn ON the power supply switch.

11. Reinstall the front and side covers onto the Base KSU.

WARNING! To prevent electrical shock, make sure the power supply switch is turned OFF.

DK40i Installation

KSU Mounting Considerations

Strata DK I&M 5/99 3-9

DK40i Installation

Mounting the Expansion KSU

Important! For purposes of identification, the labels appear on the boxes and Expansion KSUs

(see Table 3-2).

Table 3-2 Expansion Unit Labels

➤To mount the Expansion KSU (see Figures 3-4, 3-6, 3-8~3-11)

1. Make sure the side cover is removed from the Base KSU. Turn Base KSU DC power switch

OFF.

2. Set the Expansion KSU on the Base KSU’s hinge mounts, making sure that the Expansion

KSU sets properly in place.

3. Remove the safety lock from plastic bag that comes with the Expansion KSU. Install safety

lock to the Base KSU as shown.

4. Pull out on the safety lock until it can no longer be moved, securing the Expansion KSU to the

Base KSU. Do not detach the lock from the Base KSU.

5. Connect the Expansion KSU ribbon cable to the connector on the Base KSU. Close ribbon

cable connector lock on Base KSU.

6. Connect Expansion KSU green/yellow ground wire plug (FG2) to TB1 of the Base KSU.

(Make sure the plug locks on FG2.)

7. Making sure that the Expansion KSU is flush against the mounting surface, mark the location

of the Expansion KSU mounting screw hole.

8. Swing the Expansion KSU away from the mounting surface, and drill a hole at the mark made

in Step 7.

9. Install the PCBs per “Worksheet 1 – System PCB Assignment Guide” on Page 2-11 and slide

the slot lock to the lock position.

10. Swing the Expansion KSU back to the mounting surface and secure it to the surface with a

screw.

11. Connect the wiring (e.g., modular CO line cords, 25-pair amphenol connector–per Chapter 8 –

DK40i/DK424 Universal Slot PCB Wiring) to the PCBs.

12. Fasten the wiring with Tie wraps (supplied) to the bottom of the expansion and Base KSUs.

13. Knock out the tab on the bottom of the side cover.

14. Plug the AC power cable into an outlet and then turn ON the power supply switch.

15. Install the side cover to the Expansion KSU.

DK40i DK40 DK16e DK16

Expansion Unit Box Labels DKSUBI40A DKSUB40A DKSUBT16A DKSUB16A

Expansion KSU Model No.

(expansion case bottom) Model DKSUE40A1

Strata DK40

1. Strata DK40 may appear on a label.

Model DKSUE40A

Strata DK40 Model DKSUET16A

Strata DK16e Model DKSUE16

Strata DK16

WARNING! To prevent electrical shock, make sure the power supply switch is turned

OFF.

DK40i Installation

KSU Mounting Considerations

3-10 Strata DK I&M 5/99

Method 1 Method 2

Stud

Plaster Board

Stud

Plaster

Board

Hard Board

(1/2 Inch Plywood)

Expansion

KSU

Base KSU Base KSU

Expansion

KSU

1614

Figure 3-4 KSU Wall Mounting

Base Cover

Side Cover

AC DC

POWER

Cover

Screws (6)

=

4237

Six cover screws

to be removed

before mounting

KSU Model: DKSUBI40A

Strata DK40i

Label on edge of

Base KSU

Figure 3-5 Base KSU Exterior

DK40i Installation

KSU Mounting Considerations

Strata DK I&M 5/99 3-11

DK40i Installation

Figure 3-6 DK40i Base KSU Interior

FG2

POWER SUPPLY ASSEMBLY

MODEL

INPUT: AC127V 2.2A 60 HZ

OUTPUT: -27.3V 2.8A. -27.3V 0.2A

V. 1A 1996-05 00001

TOSHIBA CORPORATION

TPSU16A

MADE IN

WARNING

Hazardous voltage inside!

If servicing required

remove A. C. plug.

12

+

-

BATT

PN2

12

AC DC

DC POWER

TMAU2A

OFF

ON

4238

Connect Expansion

Unit TB1 TO FG2

Expansion KSU

Cable Receptacle

Important Notice

Battery Jumper

-24 Volt Circuit

Breakers

Reserve Power

Battery Jack

Base Telephone

Tip/Ring and

Relay Contact

Music-on-Hold

Input

Music-on-Hold

Sensitivity Adjustment

IMPORTANT: DKSUE16A is incompatible with this unit

DKSUET16A or DKSUE40A is required for expansion

DK40i Installation

KSU Mounting Considerations

3-12 Strata DK I&M 5/99

+-

TCOU1A V1

TC1U2A

Optional with TCOU

(provides Caller ID)

Install a TCOU, TBSU

or TDDU here

FG Screw

TDDU1A V1

3796

TBSU1A

FS

LOS

TS

BSY

FS

LOS

TS

BSY

Figure 3-7 CO Line Board Installation into DK40i Base KSU

DK40i Installation

KSU Mounting Considerations

Strata DK I&M 5/99 3-13

DK40i Installation

Figure 3-8 Base KSU Cables and Connectors

AC DC

POWER

Self-Adhesive

Rubber Pad

Supplied in

plastic bag

with Base KSU.

Modular

Connector

RCA Plug

Amphenol

Connector

Tie Wrap

Holder

Base KSU

PIN Jack

Cord (X2)

Amphenol

Cord (X1)

Modular

Cord (X5)

Tie Wrap

1

Amphenol

Clamp

Supplied in

plastic bag

with Base KSU.

AC Power Cord

Do not route power

cord with other cords.

2161

DK40i Installation

KSU Mounting Considerations

3-14 Strata DK I&M 5/99

Figure 3-9 Base to Expansion KSU Connection

Hinge Mount

PULL

LOCK

PUSH

UNLOCK

Safety Lock

(Supplied with

Expansion KSU)

Ribbon Cable

(from Expansion KSU – Plugs into

Expansion Connector (P3) of Base KSU)

Expansion KSU

Green/Yellow

FG2 Wire and Plug

(From Expansion

KSU – Plugs into

TB1 of Base KSU)

TB1 (FG2)

P3

Ribbon

Connector

Lock

2162

Base KSU

DK40i Installation

KSU Mounting Considerations

Strata DK I&M 5/99 3-15

DK40i Installation

Figure 3-10 Expansion KSU Mounting and Connections

Expansion

Safety Lock

Expansion

KSU Latch

Ribbon Cable

to Expansion KSU

Mounting Hole

and Screw

Base KSU

Expansion

KSU

Tie Wrap Holder

FG Screw

AC Cord (4'4")

4241

FG2 Wire

FG2

POWER SUPPLY ASSEMBLY

MODEL

INPUT: AC127V 2.2A 60 HZ

OUTPUT: -27.3V 2.8A. -27.3V 0.2A

V. 1A 1996-05 00001

TOSHIBA CORPORATION

TPSU16A

MADE IN

WARNING

Hazardous voltage inside!

If servicing required

remove A. C. plug.

12

+

-

BATT

PN2

12

AC DC

DC POWER

TMAU2A

PULL

LOCK

PUSH

UNLOCK

Model DKSUE40A

Label on edge of Expansion KSU

DK40i Installation

KSU Mounting Considerations

3-16 Strata DK I&M 5/99