Installation And Maintenance PDF Toshiba Strata DK 14,40i,424 Install & Maint

Toshiba DK 14,40i,424 Install & Maint. Toshiba DK 14,40i,424 Install & Maint

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726+,%$ Telecommunication Systems Division
May 1999
Digital Business Telephone Solutions
Installation and Maintenance
Manual
Software Release 4.1
and ACD
Software Release 3.1
Software Release 4.1
Publication Information
Toshiba America Information Systems, Inc., Telecommunication Systems Division,
reserves the right, without prior notice, to revise this information publication for any
reason, including, but not limited to, utilization of new advances in the state of
technical arts or to simply change the design of this document.
Further, Toshiba America Information Systems, Inc., Telecommunication Systems
Division, also reserves the right, without prior notice, to make such changes in
equipment design or components as engineering or manufacturing methods may
warrant.
DKA-MA-IN/MT-VE
4025061
Version E, May 1999 (DK40i, Strata AirLink)
Version D.4, January 1999 (Format change)
Version D.3, November 1998 (Update TBDK-0022)
Version D.2, October 1998 (Update TBDK-0021)
Version D.1, September 1998 (Update TBDK-0019)
Version C, October 1997
Version B, April 1997
Version A.1, February 1997 (Update TB16-0003)
Version A, December 1996
© Copyright 1999
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
All rights reserved. No part of this manual, covered by the copyrights hereon, may be
reproduced in any form or by any means—graphic, electronic, or mechanical,
including recording, taping, photocopying, or information retrieval systems—without
express written permission of the publisher of this material.
Strata is a registered trademark of Toshiba Corporation. Stratagy is a registered
trademark of Toshiba America Information Systems, Inc. Strata AirLink, Call Center
Viewer are trademarks of Toshiba America Information Systems, Inc.
Trademarks, registered trademarks, and service marks are the property of their
respective owners.
Strata DK
General End User Information
The Strata DK Digital Business Telephone System is registered in accordance with the
provisions of Part 68 of the Federal Communications Commission’s Rules and
Regulations.
FCC Requirements
Means of Connection: The Federal Communications Commission (FCC) has
established rules which permit the Strata DK system to be connected directly to the
telephone network. Connection points are provided by the telephone company—
connections for this type of customer-provided equipment will not be provided on coin
lines. Connections to party lines are subject to state tariffs.
Incidence of Harm: If the system is malfunctioning, it may also be disrupting the
telephone network. The system should be disconnected until the problem can be
determined and repaired. If this is not done, the telephone company may temporarily
disconnect service. If possible, they will notify you in advance, but, if advance notice is
not practical, you will be notified as soon as possible. You will be informed of your
right to file a complaint with the FCC.
Service or Repair: For service or repair, contact your local Toshiba telecommunications
distributor. To obtain the nearest Toshiba telecommunications distributor in your area,
call Toshiba America Information Systems, Inc., Telecommunication Systems Division
in Irvine, CA (949) 583-3700.
Telephone Network Compatibility: The telephone company may make changes in its
facilities, equipment, operations, and procedures. If such changes affect the
compatibility or use of the Strata DK system, the telephone company will notify you in
advance to give you an opportunity to maintain uninterrupted service.
Notification of Telephone Company: Before connecting a Strata DK system to the
telephone network, the telephone company may request the following:
1. Your telephone number.
2. FCC registration number:
Strata DK may be configured as a Key or Hybrid telephone system. The
appropriate configuration for your system is dependent upon your operation of
the system.
If the operation of your system is only manual selection of outgoing lines, it may
be registered as a Key telephone system.
If your operation requires automatic selection of outgoing lines, such as dial
access, Least Cost Routing, Pooled Line Buttons, etc., the system must be
registered as a Hybrid telephone system. In addition to the above, certain
features (tie Lines, Off-premises Stations, etc.) may also require Hybrid
telephone system registration in some areas.
If you are unsure of your type of operation and/or the appropriate FCC
registration number, contact your local Toshiba telecommunications distributor
for assistance.
DK14 and DK40i
Key system: CJ6MLA-74479-KF-E
Hybrid: CJ6MLA-74478-MF-E
DK424
Hybrid: CJ69XA-10243-MF-E
Key system: CJ69XA-10242-KF-E
PBX: CJCHN-22757-PF-E
3. Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful
to determine the quantity of devices which you may connect to your telephone line
and still have all of those devices ring when your number is called. In most areas,
but not all, the sum of the RENs of all devices connected to one line should not
exceed five (5.0B). To be certain of the number of devices you may connect to your
line, as determined by the REN, you should contact your local telephone company
to ascertain the maximum REN for your calling area.
4. Network connection information USOC jack required: RJ1CX, RJ2EX, RJ2GX,
RJ48C, RJ48X, RJ11, RJ14C, RJ21X (see Network Requirements in this
document). Items 2, 3 and 4 are also indicated on the equipment label.
Radio Frequency Interference
Warning: This equipment generates, uses, and can radiate radio frequency energy and if
not installed and used in accordance with the manufacturers instruction manual, may
cause interference to radio communications. It has been tested and found to comply
with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
Rules, which are designed to provide reasonable protection against such interference
when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case, the user, at his/her own
expense, will be required to take whatever measures may be required to correct the
interference.
This system is listed with Underwriters Laboratory.
UL Requirement: If wiring from any telephone exits the building or is
subject to lightning or other electrical surges, then secondary protection
is required. Secondary protection is also required on DID, OPS, and tie
lines. (Additional information is provided in this manual.)
Important Notice — Music-On-Hold
In accordance with U.S. Copyright Law, a license may be required from
the American Society of Composers, Authors and Publishers, or other similar
organization, if radio or TV broadcasts are transmitted through the music-on-hold
feature of this telecommunication system. Toshiba America Information Systems, Inc.,
hereby disclaims any liability arising out of the failure to obtain such a license.
CP01, Issue 8, Part I Section 14.1
Notice: The Industry Canada label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network protective,
operational and safety requirements as prescribed in the appropriate Terminal
Equipment Technical Requirements document(s). The Department does not guarantee
the Equipment will operate to the users satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer should
be aware that compliance with the above conditions may not prevent degradation of
service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by
the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request
the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
CAUTION! Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or
electrician, as appropriate.
CP01, Issue 8, Part I Section 14.2
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be connected to
a telephone interface. The terminal on an interface may consist of any combination of
devices subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the Devices does not exceed 5.
UL
®
Strata DK I&M 5/99 i
Contents
Introduction
Organization .........................................................................................................................................xv
Conventions ........................................................................................................................................xvii
Related Documents/Media ................................................................................................................xviii
Chapter 1 DK14 Installation
Inspection ............................................................................................................................................1-1
Packaging and Storage ........................................................................................................................1-1
Site Requirements ...............................................................................................................................1-1
Input Power ...................................................................................................................................1-2
Clearance and Location ................................................................................................................1-2
AC Power and Grounding Requirements ............................................................................................1-3
AC Power and Third-wire Ground Test .......................................................................................1-4
Alternate or Additional Ground ....................................................................................................1-4
KSU Mounting Considerations ...........................................................................................................1-5
Pre-installation ..............................................................................................................................1-5
Mounting the KSU ........................................................................................................................1-6
Reserve Power Battery ........................................................................................................................1-7
Power Supply Removal and Replacement ..........................................................................................1-8
Power Supply Removal ................................................................................................................1-8
Power Supply Replacement ..........................................................................................................1-9
Printed Circuit Board (PCB) Installation ..........................................................................................1-10
PCB Installation Considerations .................................................................................................1-10
KSU Option PCBs ......................................................................................................................1-10
PCB Option Considerations ........................................................................................................1-10
PCB Installation/Power Supply Considerations .........................................................................1-10
Built-in CO Line, Digital, Telephone, and Other Circuits ................................................................1-12
Built-in CO Line Circuits ...........................................................................................................1-12
Built-in Digital Telephone Circuits ............................................................................................1-12
KSU Motherboard CO Line/Digital Station Circuit Wiring ......................................................1-12
Power Failure Telephone Installation .........................................................................................1-12
Music-On-Hold (MOH)/Background Music (BGM) Source Connection ..................................1-12
External Page Output Connection ..............................................................................................1-12
QCDU2 CO Line Digital Telephone Interface Unit .........................................................................1-13
QCDU2 Configuration ...............................................................................................................1-13
QCDU2 Installation ....................................................................................................................1-13
QCDU2 Programming ................................................................................................................1-14
Contents
Chapter 2 DK40i Configuration
ii Strata DK I&M 5/99
QSTU2A Standard Telephone Interface Unit ...................................................................................1-15
QSTU2 Configuration ................................................................................................................1-15
QSTU2 Installation .....................................................................................................................1-15
QSTU2 Programming .................................................................................................................1-16
QSTU2 Wiring ...........................................................................................................................1-16
QRCU3 DTMF Receiver/ABR Tone Detector Unit .........................................................................1-17
QRCU3 Configuration ................................................................................................................1-17
QRCU3 Installation ....................................................................................................................1-17
QRCU3 Programming ................................................................................................................1-17
Built-in Auto Attendant ..............................................................................................................1-18
Programming ..............................................................................................................................1-18
WSIU1 Serial Interface Board ..........................................................................................................1-19
WSIU1 Installation .....................................................................................................................1-20
WSIU Programming ...................................................................................................................1-20
WSIU Wiring ..............................................................................................................................1-20
DK8/DK14 Compatibility .................................................................................................................1-21
DK14 Secondary Protection ..............................................................................................................1-22
DK14 Wiring Diagrams ....................................................................................................................1-23
Chapter 2 DK40i Configuration
Base Key Service Unit (KSU) .............................................................................................................2-1
Station and CO Lines ....................................................................................................................2-1
Peripherals ....................................................................................................................................2-1
Base/Expansion KSU Compatibility ...................................................................................................2-3
Station, Lines, and Stratagy DK Voice Mail ................................................................................2-3
Peripherals ....................................................................................................................................2-5
Feature Capacities ...............................................................................................................................2-6
Station Considerations ........................................................................................................................2-8
Telephone Circuit (Port) Types ...........................................................................................................2-9
Digital Telephone Circuit Connections ........................................................................................2-9
Electronic Telephone Circuit Connections .................................................................................2-10
Standard Telephone Circuit Options ..........................................................................................2-10
ISDN Station Devices .................................................................................................................2-10
Worksheet 1 – System PCB Assignment Guide ...............................................................................2-11
Base Cabinet Port/Line Capacity Check ....................................................................................2-11
Expansion Capacity ....................................................................................................................2-12
Base and Expansions Cabinet Port/Line Capacity Check ..........................................................2-12
Example Configuration Tables ...................................................................................................2-13
Configuration Considerations ...........................................................................................................2-14
Base Cabinet ...............................................................................................................................2-14
Expansion Cabinet ......................................................................................................................2-14
DK40i ISDN ...............................................................................................................................2-15
Worksheet 2 – System Power Factor Check .....................................................................................2-16
Telephone/Device PFs ................................................................................................................2-16
System Power Factors PCB/Telephone Device ..........................................................................2-16
Worksheet Examples ..................................................................................................................2-17
PCB and Power Factor Worksheets ............................................................................................2-18
DK16/DK16e/DK40/DK40i Component Compatibility ...................................................................2-19
Contents
Chapter 3 DK40i Installation
Strata DK I&M 5/99 iii
Chapter 3 DK40i Installation
Inspection ............................................................................................................................................3-1
Packaging and Storage ........................................................................................................................3-1
Site Requirements ...............................................................................................................................3-1
Input Power ...................................................................................................................................3-2
Clearance and Location ................................................................................................................3-2
AC Power and Grounding Requirements ............................................................................................3-4
AC Power and Third-wire Ground Test .......................................................................................3-4
Alternate or Additional Ground ....................................................................................................3-5
KSU Mounting Considerations ...........................................................................................................3-5
Prior to Installation .......................................................................................................................3-5
Testing the System’s Power Supply .............................................................................................3-6
TPSU16 Circuit Breaker Reset Procedure ....................................................................................3-7
Mounting the Base KSU ...............................................................................................................3-8
Mounting the Expansion KSU ......................................................................................................3-9
Reserve Power Option .......................................................................................................................3-17
Reserve Power Installation .........................................................................................................3-18
Power Failure Emergency Transfer Option ......................................................................................3-18
Installing Power Failure Emergency Transfer ............................................................................3-18
Testing Power Failure Emergency Transfer ...............................................................................3-18
Power Supply Removal and Replacement ........................................................................................3-19
Power Supply Removal ..............................................................................................................3-19
Power Supply Replacement ........................................................................................................3-20
Printed Circuit Board (PCB) Installation ..........................................................................................3-21
Base KSU PCBs .........................................................................................................................3-21
Expansion KSU PCBs ................................................................................................................3-22
PCB Hardware/Software Options ...............................................................................................3-22
PCB Installation/Power Supply Considerations .........................................................................3-22
PCB Wiring ................................................................................................................................3-22
Digital Telephone Circuits ..........................................................................................................3-22
Configuration ..............................................................................................................................3-23
K4RCU, K5RCU or K5RCU2 Installation .................................................................................3-23
K4RCU, K5RCU or K5RCU2 Programming .............................................................................3-23
KKYS Installation ......................................................................................................................3-24
KSTU2 Configuration ................................................................................................................3-25
KSTU2 Installation .....................................................................................................................3-25
KSTU2 Wiring ...........................................................................................................................3-25
KSTU2 Programming .................................................................................................................3-25
TCIU2 Installation ......................................................................................................................3-28
TCIU2 Programming ..................................................................................................................3-28
TCOU Hardware Options ...........................................................................................................3-30
TCOU Installation or Replacement ............................................................................................3-30
TCOU Removal ..........................................................................................................................3-30
TCOU Programming ..................................................................................................................3-31
TDDU Installation ......................................................................................................................3-33
TDDU Programming ..................................................................................................................3-33
TSIU Installation ........................................................................................................................3-36
TSIU Programming ....................................................................................................................3-36
Universal Slot PCBs ..........................................................................................................................3-38
Contents
Chapter 4 DK424 Configuration
iv Strata DK I&M 5/99
Loop Limits .......................................................................................................................................3-39
DK40i Secondary Protection .............................................................................................................3-40
MDF Wiring Diagrams .....................................................................................................................3-41
Chapter 4 DK424 Configuration
System Configuration ..........................................................................................................................4-1
Base Cabinet .................................................................................................................................4-2
Expansion Cabinets ......................................................................................................................4-2
DK424 and DK280 Compatibility ................................................................................................4-3
Designated Speaker OCA, DIU Data, and T1 slots ......................................................................4-4
DK280 to DK424 Upgrades .........................................................................................................4-5
Features Capacities ..............................................................................................................................4-6
System Capacity ..................................................................................................................................4-8
Printed Circuit Boards .......................................................................................................................4-12
RKYS Feature Key Upgrades .....................................................................................................4-15
Telephones ........................................................................................................................................4-16
Attendant Position Options ...............................................................................................................4-16
Direct Station Selection (DSS) Consoles and Door Phones (MDFBs) .............................................4-17
AC and Reserve Power Hardware .....................................................................................................4-18
Floor Mount Installation Hardware ...................................................................................................4-18
Worksheets ........................................................................................................................................4-19
Worksheet 1 – System PCB (Slot) Requirements .............................................................................4-20
Digital Ports Required ................................................................................................................4-20
Electronic Ports Required ...........................................................................................................4-20
Standard Ports Required .............................................................................................................4-21
Station PCBs/Slots Required ......................................................................................................4-22
CO Line PCBs/Slots Required ...................................................................................................4-23
Attendant Console Slots Required ..............................................................................................4-26
PIOU/PIOUS/RSIU/RSSU Option Slots Required ....................................................................4-26
PEPU Page Option PCB Required .............................................................................................4-26
System Slots Required ................................................................................................................4-27
Cabinets Required .......................................................................................................................4-27
Worksheet 2 – System Cabinet Assignment Guide ..........................................................................4-28
Worksheet 3 – System PCB Assignment Guide ...............................................................................4-29
Worksheet 4 – Option Configuration Guide .....................................................................................4-31
Worksheet 5 – System Power Factor Check .....................................................................................4-34
Telephone/Device Power Factors ...............................................................................................4-36
Chapter 5 DK424 Installation
Inspection ............................................................................................................................................5-1
Packaging and Storage ........................................................................................................................5-1
Site Requirements ...............................................................................................................................5-2
Input Power ...................................................................................................................................5-2
Clearance and Location ................................................................................................................5-2
Electrical/Environmental Requirements and Characteristics .......................................................5-4
Cable Lengths ...............................................................................................................................5-5
Network Requirements .................................................................................................................5-6
Cabinet Installation Considerations ....................................................................................................5-7
Recommended Installation Sequence ..........................................................................................5-7
Contents
Chapter 6 DK424 T1
Strata DK I&M 5/99 v
Power Supply Installation ...................................................................................................................5-8
Power Supply (RPSU280 or RPSU424) Removal .....................................................................5-11
Power Supply Replacement ........................................................................................................5-11
Wall Mounting the Base Cabinet ......................................................................................................5-11
Base Cabinet (DKSUB424) Installation .....................................................................................5-11
Expansion Cabinet Installation (DKSUE424) ............................................................................5-12
Cabinet Floor Mounting ....................................................................................................................5-21
One or Two Cabinets ..................................................................................................................5-21
Three or More Cabinets ..............................................................................................................5-21
Cabinet Removal – Floor-Mounted Systems ..............................................................................5-28
Cabinet Replacement ..................................................................................................................5-28
AC Power and Grounding Requirements ..........................................................................................5-28
AC Power and Third Wire Ground Test .....................................................................................5-29
Intercabinet Ground ....................................................................................................................5-30
AC Power Cabling Installation .........................................................................................................5-30
AC Power for One or Two Cabinets (Wall Mount) ...................................................................5-30
AC Power for Three or More Cabinets (Wall Mount) ...............................................................5-31
AC Power for Three or More Cabinets (Floor Mount) ..............................................................5-31
Reserve Power Installation ................................................................................................................5-32
Reserve Power for One or Two Cabinets (Wall Mount) ............................................................5-33
Reserve Power for Three or More Cabinets (Wall Mount) ........................................................5-33
Reserve Power/AC Wiring for Three or More Cabinets (Floor Mount) ....................................5-34
Printed Circuit Board (PCB) Installation ..........................................................................................5-45
PCB Installation Considerations .................................................................................................5-45
PCB Option Considerations ........................................................................................................5-45
RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units ........................................5-46
PCB Installation Power Supply Considerations .........................................................................5-46
Maximum Line Capacities ..........................................................................................................5-47
Internal Hardware Options .........................................................................................................5-48
RCTU Installation .......................................................................................................................5-51
RCTU Programming ...................................................................................................................5-51
DK280 to DK424 Base Cabinet Upgrade Considerations ..........................................................5-52
Chapter 6 DK424 T1
Channelization .....................................................................................................................................6-1
Slot Assignments .................................................................................................................................6-1
SW1 Equalizer Switch and Loop Back Jumpers (Internal Option) ..............................................6-2
RDTU Installation ........................................................................................................................6-3
System Programming for T1 ........................................................................................................6-3
RDTU Programming ....................................................................................................................6-8
Installation Guidelines ......................................................................................................................6-10
Applications .....................................................................................................................................6-11
RDTU to Network ......................................................................................................................6-11
RDTU to PBX T1 (Separated More Than 655 ft.) .....................................................................6-11
RDTU to PBX T1 (Separated Less Than 655 ft.) .......................................................................6-12
Hardware and Cabling .......................................................................................................................6-13
RDTU Cable Length Switch .......................................................................................................6-13
RDTU Loop Back Jumper Plugs ................................................................................................6-13
RDTU Front Panel Indicators .....................................................................................................6-13
Contents
Chapter 7 DK40i/DK424 Universal Slot PCBs
vi Strata DK I&M 5/99
RDTU Cable Installation ............................................................................................................6-14
Loop Back Testing ............................................................................................................................6-16
RDTU Self Test ..........................................................................................................................6-16
Network/CSU T1 Span Test .......................................................................................................6-16
Network/CSU/RDTU Span Test ................................................................................................6-17
Performance Monitoring ...................................................................................................................6-18
T1 Fault Isolation ..............................................................................................................................6-20
Flowchart Symbols ............................................................................................................................6-21
Chapter 7 DK40i/DK424 Universal Slot PCBs
PCB Compatibility ..............................................................................................................................7-1
PCB Chapter Layout ...........................................................................................................................7-3
KCDU Configuration ...................................................................................................................7-4
KCDU Installation ........................................................................................................................7-4
KCDU Programming ....................................................................................................................7-4
PDKU2 Digital Telephone Interface Unit ...........................................................................................7-6
PDKU2 Hardware Options ...........................................................................................................7-6
PDKU2 Installation ......................................................................................................................7-6
PDKU2 Programming ..................................................................................................................7-6
Speaker Off-hook Call Announce Unit (EOCU) Installation onto the PEKU (Internal Option) 7-8
External Options ...........................................................................................................................7-8
PEKU Configuration to Support an HDSS Console Option ........................................................7-8
PEKU Installation .........................................................................................................................7-9
PEKU Programming .....................................................................................................................7-9
PEPU2 External Page Interface Unit ................................................................................................7-11
PEPU2 Installation .....................................................................................................................7-11
PEPU2 Programming .................................................................................................................7-11
DK40i General Information ........................................................................................................7-13
Installing the Speaker Off-hook Call Announce Unit (EOCU) (Internal Option) .....................7-13
External Options .........................................................................................................................7-14
PESU Installation .......................................................................................................................7-14
PESU Programming ...................................................................................................................7-15
IMDU Compatibility with PIOU and PIOUS .............................................................................7-17
IMDU2 Installation onto a PIOU2 or PIOUS2 (Internal Option) ..............................................7-17
PIOU2, PIOUS2 Installation ......................................................................................................7-18
PIOU2, PIOUS2 Programming ..................................................................................................7-18
RATU Installation ......................................................................................................................7-22
RCIS PCB ...................................................................................................................................7-23
DK40i RCIU2 Installation ..........................................................................................................7-23
DK424 RCIU1 or RCIU2 Installation ........................................................................................7-23
DK424 RCIU1/RCIS or RCIU2/RCIS Installation ....................................................................7-24
RCIU1, RCIU2, RCIS Programming .........................................................................................7-24
RCOS Installation (Internal Option) ...........................................................................................7-28
RCOU Installation ......................................................................................................................7-29
RCOU Programming ..................................................................................................................7-29
RDDU Installation ......................................................................................................................7-33
RDDU Programming ..................................................................................................................7-34
Installing R48S Ring Generator (Internal Option) .....................................................................7-36
Installing RSTS (Internal Option) ..............................................................................................7-37
Contents
Chapter 8 DK40i/DK424 Universal Slot PCB Wiring
Strata DK I&M 5/99 vii
RDSU Installation .......................................................................................................................7-37
RDSU Programming ...................................................................................................................7-37
RDTU T1 Interface Unit ...................................................................................................................7-38
REMU Installation ......................................................................................................................7-39
PEMU Installation ......................................................................................................................7-40
PEMU, REMU Programming .....................................................................................................7-40
RGLU2 Installation ....................................................................................................................7-43
RGLU2 Programming ................................................................................................................7-43
RSIU, RSIS, RMDS RS-232/Modem Interface Unit ........................................................................7-45
RSIS, RMDS Piggy-Back Installation ........................................................................................7-46
RSIU Installation ........................................................................................................................7-46
RSIU, RSIS, RMDS Programming ............................................................................................7-49
RSSU Installation .......................................................................................................................7-51
RSSU Programming ...................................................................................................................7-51
R48S -48 Volt Supply Installation (Internal Option) .................................................................7-53
External Options .........................................................................................................................7-54
RSTU2 Installation .....................................................................................................................7-54
RSTU2 Programming .................................................................................................................7-55
RCMS Subassemblies Installation ..............................................................................................7-56
RMCU Installation .....................................................................................................................7-58
RMCU/RCMS Programming .....................................................................................................7-59
Chapter 8 DK40i/DK424 Universal Slot PCB Wiring
Station Wiring Diagrams .....................................................................................................................8-2
Digital Station Wiring .........................................................................................................................8-2
Electronic Station Wiring Diagrams .............................................................................................8-9
Attendant Console Wiring Diagrams .........................................................................................8-17
Analog Devices Wiring ..............................................................................................................8-19
Power Failure Cut Through (DPFT) Wiring Pin-outs .......................................................................8-21
CO Line Wiring Diagrams ................................................................................................................8-23
DID and Tie Line Wiring ...........................................................................................................8-29
Option Interface PCB Wiring Diagrams ...........................................................................................8-33
Chapter 9 Station Apparatus
Types of Telephones ...........................................................................................................................9-1
Digital Telephones ........................................................................................................................9-1
Electronic Telephones ..................................................................................................................9-2
Standard Telephones .....................................................................................................................9-2
Strata AirLink Wireless Handset ..................................................................................................9-2
Telephone Installation .........................................................................................................................9-3
System Connection .......................................................................................................................9-4
Telephone Wall Mounting ............................................................................................................9-5
Telephone Upgrades ............................................................................................................................9-7
Digital Telephone Upgrades .........................................................................................................9-7
Telephone Speaker Off-hook Call Announce Upgrade (DVSU) ...............................................9-10
Loud Ringing Bell/Headset Upgrade (HHEU) ...........................................................................9-12
Carbon Headset/Handset Straps .................................................................................................9-14
Beep Strap ...................................................................................................................................9-14
Microphone/Speaker Sensitivity Adjustment (Speakerphones Only) ........................................9-14
Contents
Chapter 9 Station Apparatus
viii Strata DK I&M 5/99
Busy Override and Camp-on Ring Tone Over Handset/Headset Option ...................................9-15
External Power Straps ................................................................................................................9-15
DKT2000 ADM Installation .......................................................................................................9-16
Electronic Telephone Upgrades ........................................................................................................9-16
Off-hook Call Announce Upgrade (HVSU2 or HVSU/HVSI) ..................................................9-16
Loud Ringing Bell/Headset Upgrade (HHEU) ...........................................................................9-17
Carbon Headset/Handset Straps .................................................................................................9-19
Beep Strap ...................................................................................................................................9-19
Microphone/Speaker Threshold (Speakerphones only) .............................................................9-19
Handset Receiver Volume-up Strap (Version 2 6500-series Telephones Only) ........................9-19
Direct Station Selection (DSS) Console/System Connection ...........................................................9-20
DDSS Console Connections .......................................................................................................9-20
DDSS Console Configuration ....................................................................................................9-20
DDSS Programming ...................................................................................................................9-21
HDSS Console ............................................................................................................................9-21
Door Phone (MDFB) .........................................................................................................................9-22
Lock Control Unit and Door Phone ..................................................................................................9-22
DDCB/HDCB and MDFB Cabling ............................................................................................9-22
DDCB/HDCB Wall Mounting ...................................................................................................9-23
MDFB Wall Mounting ...............................................................................................................9-23
Door Phone/Lock Programming .................................................................................................9-24
Cordless Digital Telephone (DKT2004-CT) ....................................................................................9-24
Precautions ..................................................................................................................................9-25
Cordless Telephone Installation .................................................................................................9-25
Telephone Cord Connection .......................................................................................................9-26
Connect and Apply Power to Base Unit .....................................................................................9-26
Handset Battery Pack Installation ...............................................................................................9-27
Removing and Charging Your Battery Pack ..............................................................................9-27
Tips on Extending Battery Pack Life .........................................................................................9-28
Digital Add-on Module Installation ..................................................................................................9-29
ADM Programming ....................................................................................................................9-30
PC Attendant Console .......................................................................................................................9-31
Hardware Installation .................................................................................................................9-31
PC Attendant Console Programming .........................................................................................9-33
PC Attendant Console Software Installation ..............................................................................9-34
Backup/Restore Configuration ...................................................................................................9-43
Windows Control Panel ..............................................................................................................9-44
Conventional Attendant Console ......................................................................................................9-47
Installation ..................................................................................................................................9-47
Conventional Attendant Console Programming .........................................................................9-47
DKT2001 Digital Single Line Telephone .........................................................................................9-48
Installation ..................................................................................................................................9-49
Programming ..............................................................................................................................9-49
Contents
Chapter 10 Peripheral Installation
Strata DK I&M 5/99 ix
Chapter 10 Peripheral Installation
Power Failure Options .......................................................................................................................10-1
Reserve Power ............................................................................................................................10-1
DK14/DK40i Single-line Power Failure Emergency Transfer ...................................................10-1
DK40i/DK424 Power Failure Transfer Unit ..............................................................................10-1
Power Failure Emergency Transfer (DPFT) Installation ...........................................................10-2
Music-on-Hold (MOH)/ Background Music (BGM) Options ..........................................................10-3
MOH Option ...............................................................................................................................10-3
BGM Options .............................................................................................................................10-6
Alternate BGM Source Installation ............................................................................................10-9
External BGM Installation ........................................................................................................10-10
Relay Control Options and Door Lock Control ..............................................................................10-10
External Page/Door Lock Relay Options (PIOU, PIOUS, or PEPU) .......................................10-10
Night Transfer/Night Relay Options with PIOU, PIOUS, or PEPU ........................................10-16
External Speaker Unit (HESB) Options ..........................................................................................10-19
Loud Ringing Bell Option ........................................................................................................10-19
Amplified Speaker Option ........................................................................................................10-22
Talkback Amplified Speaker Option ........................................................................................10-24
HESB Wall Mounting ..............................................................................................................10-26
External Page Options .....................................................................................................................10-26
External Page Option Installation .............................................................................................10-26
Two-CO Line External Amplified Conference ...............................................................................10-32
DK40i Information ...................................................................................................................10-32
DK424 Information ..................................................................................................................10-32
Amplified Talk Path .................................................................................................................10-33
Amplifier Requirements ...........................................................................................................10-33
Amplifier Programming ...........................................................................................................10-33
SMDR Printer/Call Accounting Device Options ............................................................................10-35
SMDR Printout Examples ........................................................................................................10-37
SMDR Programming ................................................................................................................10-39
SMDR Printer/Call Accounting Device Installation ................................................................10-39
System Database Printout Using SMDR Port .................................................................................10-41
Program 97 ...............................................................................................................................10-41
Voice Mail Options .........................................................................................................................10-42
Toshiba Stratagy, Stratagy DK, or VP Voice Messaging Systems ..........................................10-42
Customer-supplied Voice Mail Messaging Systems ................................................................10-44
General Voice Mail (Standard Telephone Port) Programming ................................................10-44
Voice Mail Program Checklist .................................................................................................10-45
Voice Mail System Installation ................................................................................................10-46
PC/Data Communications Interface Units ......................................................................................10-47
RPCI-DI Dual Mode .................................................................................................................10-48
Common DIU Connections ......................................................................................................10-48
EIA Interface Leads (Signals) ..................................................................................................10-50
DIP Switch Options ..................................................................................................................10-59
RPCI-DI and PDIU-DI to PC Installation ................................................................................10-61
PDIU-DS to Printer Installation ...............................................................................................10-62
PDIU-DS to Modem Installation ..............................................................................................10-63
Modem Setup Recommendations .............................................................................................10-65
PDIU-DS Disassembly and Assembly .....................................................................................10-65
Contents
Chapter 11 DK424 ACD Installation
xStrata DK I&M 5/99
RPCI-DI/PDIU-DI/PDIU-DS Data Communication Installation Tests ...................................10-66
DK Alarm Sensor ............................................................................................................................10-75
Auto Attendant ................................................................................................................................10-76
Strata DK Built-In Auto Attendant (AA) .................................................................................10-77
Non-built-in Auto Attendant ....................................................................................................10-84
Multiple PIOU, PIOUS, RSSU Installation ....................................................................................10-84
Enhanced 911 Service (E911) .........................................................................................................10-86
E911 System Installation ..........................................................................................................10-86
E911 Programming ...................................................................................................................10-86
Chapter 11 DK424 ACD Installation
Installation .........................................................................................................................................11-2
Multiple Serial Port Installation .................................................................................................11-2
Wiring .........................................................................................................................................11-3
ACD Installation Guidelines .............................................................................................................11-4
ACD Line Operation/Programming Considerations .........................................................................11-7
ACD Programming .....................................................................................................................11-7
Direct Incoming Assignments to ACD Groups ..........................................................................11-7
DID/Tie/DNIS/ANI Incoming Line Calls ..................................................................................11-7
Transfer From Built-in Auto Attendant (AA) to ACD Group ....................................................11-7
Transfer From External AA to an ACD Group ..........................................................................11-8
Overflow From an ACD Group Queue ......................................................................................11-8
ACD Group Status ......................................................................................................................11-9
Agent Ring No Answer Call Treatment ...................................................................................11-10
ACD SMDR Printout Examples ...............................................................................................11-10
Insight DK (DK424 only) ...............................................................................................................11-14
Call Center Viewer (CCV) ..............................................................................................................11-14
Application Overview ...............................................................................................................11-14
Strata DK Requirements ...........................................................................................................11-15
Host PC Requirements ..............................................................................................................11-15
Reference Information ..............................................................................................................11-16
CCV Configuration .........................................................................................................................11-16
Considerations ..........................................................................................................................11-16
Connectors ................................................................................................................................11-16
CCV Configuration Instructions .....................................................................................................11-18
Connecting the DK to a Stand-alone CCV PC .........................................................................11-18
Connecting the DK to a Stand-alone CCV PC, More than 50 Feet Away ...............................11-19
Connecting CCV and SMIS .....................................................................................................11-20
Connecting Up to Three CCV PCs ...........................................................................................11-21
Connecting the CCV to More than Three CCV PC ..................................................................11-22
Spectrum Electronic Wall Boards ...................................................................................................11-24
Multiple Wall Boards ...............................................................................................................11-24
Chapter 12 Fault Finding
Fault Classification ............................................................................................................................12-1
Fault Clearing Procedures .................................................................................................................12-1
Parts Return .......................................................................................................................................12-2
KSU/RCTU Fault Isolation ...............................................................................................................12-3
Fault Isolation Procedure ............................................................................................................12-3
Contents
Chapter 13 Computer Telephony Integration
Strata DK I&M 5/99 xi
DK424 RPSU280 Power Supply Test ...............................................................................................12-4
Station Cable Continuity Check ........................................................................................................12-7
Voltmeter Test ............................................................................................................................12-7
Ohmmeter Test ...........................................................................................................................12-8
Cable Installation Test ................................................................................................................12-9
Fault Isolation Flowcharts ...............................................................................................................12-10
Chapter 13 Computer Telephony Integration
About Strata DK and TAPI ...............................................................................................................13-1
Requirements .....................................................................................................................................13-1
StrataLink and TAPI Service Provider for Windows 95 ..................................................................13-2
Step 1: Remove Previously Installed DKT TAPI Service Provider Applications .....................13-2
Step 2: Install TSPI and/or StrataLink Packages ........................................................................13-3
Step 2: Initialize StrataLink and the TAPI Service Provider ......................................................13-4
Using StrataLink for CTI Connections .............................................................................................13-6
StrataLink Operation ..................................................................................................................13-6
DDE Commands .........................................................................................................................13-9
Telephone System Events .........................................................................................................13-10
TeleMagic Link ........................................................................................................................13-14
Testing TSPI Link ....................................................................................................................13-14
CTI Application Bulletin Contents .................................................................................................13-16
Chapter 14 ISDN Interfaces
PRI and BRI Overview .....................................................................................................................14-1
RPTU Interface Unit .........................................................................................................................14-3
RPTU Overview .........................................................................................................................14-3
CSU Requirements .....................................................................................................................14-3
Slot Assignments ........................................................................................................................14-4
RPTU Installation .......................................................................................................................14-5
Cabling ........................................................................................................................................14-8
RPTU Testing and Troubleshooting .........................................................................................14-10
Timing and Synchronization ...........................................................................................................14-11
RPTU Call Monitoring (PRI) ..........................................................................................................14-13
Performance Monitoring ...........................................................................................................14-16
SMDR Output for ISDN .................................................................................................................14-18
RBSU/RBSS and TBSU Interface Units .........................................................................................14-18
Overview ..................................................................................................................................14-18
Capacity and Cabinet Slot Information ....................................................................................14-19
PS-1 Backup Power Option ......................................................................................................14-20
TBSU and RBSU/RBSS Installation ........................................................................................14-21
Modular Jack Pin Configurations .............................................................................................14-26
TBSU and RBSU/RBSS Premise Wiring Guidelines ..............................................................14-27
Connecting TBSU and RBSU to Network Side (TE-Mode) ....................................................14-29
Connecting TBSU and RBSU/RBSS Station Devices (NT-Mode) ..........................................14-30
TBSU and RBSU/RBSS Passive Bus Configurations ..............................................................14-32
TBSU and RBSU/RBSS BRI Call Monitor .............................................................................14-34
RBUU/RBUS Interface Unit ...........................................................................................................14-36
RBUU Installation ....................................................................................................................14-36
Contents
Chapter 15 Hospitality Management Information System (HMIS)
xii Strata DK I&M 5/99
Chapter 15 Hospitality Management Information System (HMIS)
Minimum PC Requirements ..............................................................................................................15-2
HMIS Server ...............................................................................................................................15-2
HMIS Workstation .....................................................................................................................15-3
Installation .........................................................................................................................................15-3
Step 1: Check Strata DK System Requirements..........................................................................15-3
Step 2: Make Sure You Have Everything ..................................................................................15-4
Step 3: Inspect HMIS Server/Workstation PCs ..........................................................................15-4
Step 4: Connect HMIS PC to Strata DK .....................................................................................15-4
Step 5: Install the Network Hub (Optional) ................................................................................15-8
Step 6: Install Activation Keys ...................................................................................................15-9
Step 7: Power Up the System ...................................................................................................15-10
Step 8: Verify Communication Port Settings ...........................................................................15-10
Step 9: Verify Modem Settings ................................................................................................15-12
Step 10: Verify pcANYWHERE Modem Settings ...................................................................15-13
Step 11: Install the Software .....................................................................................................15-14
Step 12: Set up the HMIS Databases/Settings ..........................................................................15-16
Step 13: Check HMIS SMDR and TTY Port Settings .............................................................15-21
Step 14: Program the Strata DK ...............................................................................................15-27
Step 15: Set up the Server Network ..........................................................................................15-31
Step 16: Set up the Workstation ...............................................................................................15-36
Step 17: Installing the Workstation Software ...........................................................................15-39
Step 18: Map the HMIS Workstation to the Server ..................................................................15-41
Setup Utility ....................................................................................................................................15-42
AutoGen Setup .........................................................................................................................15-42
Master Room Setup Screen ......................................................................................................15-45
Employee Codes .......................................................................................................................15-47
Company Information ...............................................................................................................15-49
HMIS Settings ..........................................................................................................................15-50
Invoice Statement Format .........................................................................................................15-55
Maintenance ....................................................................................................................................15-63
Before You Begin .....................................................................................................................15-63
Reinstall/Upgrade Software ......................................................................................................15-63
Shut Down HMIS SMDR and/or TTY Servers ........................................................................15-65
Restart HMIS SMDR and/or TTY Servers ...............................................................................15-65
Troubleshooting ..............................................................................................................................15-66
Verify Data Communications ...................................................................................................15-66
Check Trunk Utilization ...........................................................................................................15-68
Perform Manual Tests/Remote Maintenance ...........................................................................15-71
Output Data to File ...................................................................................................................15-72
Check HMIS Communications with Strata DK .......................................................................15-74
Verify Communication Port Settings .......................................................................................15-76
Verify Modem Settings ............................................................................................................15-78
Verify pcANYWHERE Modem Settings .................................................................................15-79
Verify Modem Data Communication .......................................................................................15-81
View HmisErr.Log ...................................................................................................................15-83
View History Log .....................................................................................................................15-84
Contents
Chapter 16 Strata AirLink Systems
Strata DK I&M 5/99 xiii
Chapter 16 Strata AirLink Systems
System Components ..........................................................................................................................16-1
Pre-installation ..................................................................................................................................16-2
Step 1: Check the System Hardware and Software Requirements..............................................16-3
Step 2: Review System Component Placement ..........................................................................16-3
Step 3: Review Possible System Configurations ........................................................................16-5
Step 4: Unpack the Shipment .....................................................................................................16-8
Step 5: Check the Equipment List ..............................................................................................16-9
Step 6: Purchase Additional Equipment .....................................................................................16-9
Step 7: Select Suitable Locations ...............................................................................................16-9
Step 8: Set Up Temporary Installation .......................................................................................16-9
Step 9: Use the Stand-alone Base Station Test Stand ...............................................................16-10
Step 10: Mount the Base Stations .............................................................................................16-13
BSIA System Installation ................................................................................................................16-14
Step 1: Install the Analog Line Module (ALM)........................................................................16-14
Step 2: Run the Cable ...............................................................................................................16-16
Step 3: Activate the External Critical Alarm (Optional) ..........................................................16-16
Step 4: Determine the Base Station Power Supply ...................................................................16-16
Step 5: Connect the Power Supply ...........................................................................................16-18
Step 6: Connect the PC .............................................................................................................16-18
Step 7: Install the Strata AirLink Manager Software ...............................................................16-19
Step 8: Copy the Upgrade Software .........................................................................................16-20
Step 9: Configure the System ..................................................................................................16-21
BSIA Additional Information .........................................................................................................16-32
BSIA (Controller) Specifications .............................................................................................16-32
Adapter and BSIA Pinouts .......................................................................................................16-32
ALM Removal ..........................................................................................................................16-33
Initial Configuration Change ....................................................................................................16-34
Password Change ......................................................................................................................16-34
Base Station Addition ...............................................................................................................16-34
Communications Port Change ..................................................................................................16-35
RWIU System Installation ..............................................................................................................16-36
Step 1: Check the DIP Switches and Jumpers on the PCB .......................................................16-36
Step 2: Mount the WWIS onto the RWIU ................................................................................16-38
Step 3: Determine the Proper Strata DK Slot Configuration ....................................................16-38
Step 4: Install the RWIU/WWIS into the Strata DK ................................................................16-39
Step 5: Run the Cable ...............................................................................................................16-39
Step 6: Determine Base Station Power Supply ........................................................................16-40
Step 7: Connect the Power Supply ...........................................................................................16-41
Step 8: Use the Proper Power Factor (PF) ................................................................................16-41
Step 9: Program the Strata DK .................................................................................................16-43
Step 10: Connect the PC ...........................................................................................................16-44
Step 11: Initialize the RWIU ....................................................................................................16-45
Step 12: Install the RWIU Manager .........................................................................................16-45
Step 13: Start the RWIU Manager ............................................................................................16-46
Step 14: Set General Settings ...................................................................................................16-46
Step 15: Enter the Handset IDs .................................................................................................16-47
Step 16: Enable UTAM ............................................................................................................16-47
Step 17: Store the IDs in the Handset .......................................................................................16-48
Contents
Chapter 16 Strata AirLink Systems
xiv Strata DK I&M 5/99
RWIU Additional Information ........................................................................................................16-50
RWIU/WWIS Interface Unit ....................................................................................................16-50
Changing Initial Configuration .................................................................................................16-59
Changing Communications Ports .............................................................................................16-59
Checking RWIU and Base Station Software Versions .............................................................16-60
Viewing Log Messages ............................................................................................................16-60
Resetting Base Stations and RWIU ..........................................................................................16-61
Upgrading RWIU and Base Stations ........................................................................................16-61
Changing Base Station Numbers ..............................................................................................16-62
Charging Batteries ...........................................................................................................................16-62
Discharging Batteries ......................................................................................................................16-63
Troubleshooting ..............................................................................................................................16-64
System Power, Polarity, and Continuity ...................................................................................16-64
Components ..............................................................................................................................16-64
Communications .......................................................................................................................16-64
RF Link Termination ................................................................................................................16-64
Noisy Circuits ...........................................................................................................................16-64
DC Resistance ...........................................................................................................................16-65
System Reset .............................................................................................................................16-65
Activation Code ........................................................................................................................16-65
Base Station ..............................................................................................................................16-65
Replacing a Defective Base Station ..........................................................................................16-67
Handset .....................................................................................................................................16-67
BSIA System ............................................................................................................................16-73
RWIU System ...........................................................................................................................16-84
Base Station Specifications .............................................................................................................16-86
Handset Specifications ....................................................................................................................16-87
Grounding Requirements ................................................................................................................16-88
FCC .................................................................................................................................................16-88
Part 68 .......................................................................................................................................16-88
Part 15 .......................................................................................................................................16-89
UTAM, Inc. .....................................................................................................................................16-89
Underwriters Laboratories (UL) .....................................................................................................16-91
Primary and Secondary Protectors ...........................................................................................16-91
System Line Circuit Requirements ...........................................................................................16-91
Glossary.............................................................................................................................................. GL-1
Index.......................................................................................................................................................IN-1
Strata DK I&M 5/99 xv
Introduction
This manual provides detailed step-by-step instructions for installing and maintaining the Strata
DK14 / DK40i / DK424 digital business telephone systems. It is intended for qualified service
technicians and system programmers. At the time of this printing, this book contains Release 4.1
information for the DK424. It also contains some pre-release information for software beyond
Release 4.1.
Important! Information beyond Release 4.1 is preliminary and given prior to product release.
Be careful when using this information as the software will change and updates/
additions will be required upon final release.
Use this manual in conjunction with the Strata DK Programming Manual which covers the
programs related to the Strata DK systems discussed in this book.
Organization
In this manual, information specific to one system is clearly marked for that system whether in a
chapter title or within a chapter (e.g., DK40i CO Line/Digital Telephone Interface Unit (KCDU)
found in Chapter 7). Unmarked information should be considered to be general to all Strata DK
systems discussed in this book.
This manual is organized into these sections/chapters for your convenience:
Chapter 1 – DK14 Installation covers site requirements and explains how to install Strata
DK14 Key Service Unit (KSU). Includes power requirements, cable lengths/network and
grounding requirements.
Chapter 2 – DK40i Configuration explains how to configure a Strata DK40i system. It also
provides space to record the hardware and station devices that make up the system.
Chapter 3 – DK40i Installation covers site requirements and cabinet installation information.
Defines the installation site requirements necessary to ensure a proper operating environment
for the Strata DK40i. Also included are input power requirements, cable lengths/network
requirements, and grounding requirements. Explains how to install both the Base Key Service
Unit (KSU) and the Expansion KSU. Instructions are also provided on how to remove and
replace cabinets on installed systems.
Chapter 4 – DK424 Configuration explains how to configure a Strata DK424 system. It also
provides worksheets for determining hardware and station equipment placement and
requirements.
Chapter 5 – DK424 Installation covers site requirements and cabinet installation
information. Defines the installation site requirements necessary to ensure a proper operating
environment for the Strata DK424. Also included are input power requirements, cable lengths/
Introduction
Organization
xvi Strata DK I&M 5/99
network requirements, and grounding requirements. Explains how to install both the Base and
the Expansion Cabinets. Instructions are also provided on how to remove and replace cabinets
on installed systems.
Chapter 6 – DK424 T1 provides information on T1/DS-1 interfacing for the DK424.
T1/DS-1 interfacing is not available for the DK14 and DK40i.
Chapter 7 – DK Universal Slot PCBs provides procedures for Strata DK40i/DK424 system
Printed Circuit Boards (PCBs) for installation into universal slots. It includes installation
instructions, optional configuration information, and wiring and programming considerations
for each PCB.
Note PCBs that cannot be installed into universal slots can be found in the installation chapter
for the system (e.g., Chapter 3 – DK40i Installation).
Chapter 8 – DK Universal Slot PCB Wiring contains point-to-point wiring diagrams for
connection of telephones, lines, peripheral equipment, and power supplies to the Strata DK
systems.
Note Wiring diagrams for PCBs that cannot be installed into universal slots can be found in the
installation chapter for the system (e.g., Chapter 3 – DK40i Installation).
Chapter 9 – Station Apparatus provides instructions on how to connect telephones to the
Strata DK systems and how to configure and upgrade them for optional features. Procedures
for installing direct station selection consoles, PC and conventional attendant consoles, and
door phones also appear.
Chapter 10 – Peripheral Installation provides connection procedures for optional peripheral
equipment to Strata DK systems. The instructions for each option include hardware
requirements, PCB configuration, interconnection/wiring requirements, and programming
considerations.
Chapter 11 – DK424 ACD Installation includes installation instructions for Automatic Call
Distribution (ACD) and Management Information System (MIS) for the Strata DK424
(applies to all common control processors except the RCTUA). Includes installation
instructions for Call Center Viewer. ACD and MIS is not available to the DK14 and DK40i.
Chapter 12 – Fault Finding for troubleshooting and fixing problems.
Chapter 13 – Computer Telephony Integration (CTI) contains CTI, TAPI, and System
Open Architecture Interface information. CTI application notes can be inserted here.
Chapter 14 – ISDN contains an overview of the ISDN hardware with specific information on
the ISDN Primary Rate Interface (PRI) and Basic Rate Interfaces (BRI). It includes
instructions for installation, hardware requirements, wiring requirements, and some
programming considerations.
Chapter 15 – Hospitality Management Information System (HMIS) gives you information
about HMIS, including installation, the Setup Utility, maintaining the HMIS databases and
software, and troubleshooting.
Chapter 16 – Strata AirLink Systems gives information about the external and integrated
wireless systems (BSIA and RWIU), including system components, installation of hardware
and software, and troubleshooting.
Glossary/Index
Introduction
Conventions
Strata DK I&M 5/99 xvii
Conventions
Conventions Description
Note Elaborates specific items or references other information. Within
some tables, general notes apply to the entire table and numbered
notes apply to specific items.
Important! Calls attention to important instructions or information.
CAUTION! Advises you that hardware, software applications, or data
could be damaged if the instructions are not followed closely.
WARNING! Alerts you when the given task could cause personal injury or
death.
[DN] Represents any Directory Number button, also known as an
extension or intercom number.
[PDN] Represents any Primary Directory Number button (the extension
number for the telephone).
[SDN] Represents any Secondary appearance of a PDN. A PDN which
appears on another telephone is considered an SDN.
[PhDN] Represents any Phantom Directory Number button (an additional
DN).
$ULDO#%ROG Represents telephone buttons.
Courier Shows a computer keyboard entry or screen display.
“Type” Indicates entry of a string of text.
“Press” Indicates entry of a single key. For example: Type prog then
press Enter.
Plus (+)
Shows a multiple PC keyboard or phone button entry. Entries
without spaces between them show a simultaneous entry.
Example: Esc+Enter. Entries with spaces between them show a
sequential entry. Example: # + 5.
Tilde (~) Means “through.” Example: 350 ~ 640 Hz frequency range.
Denotes the step in a one-step procedure.
Denotes a procedure.
Used in a programming sequence to denote a variable LED button.
A number on the black button represents a specific LED button.
Indicates continuation of a series of numbers entered.
See Figure 10 Grey words within the printed text denote cross-references. In the
electronic version of this document (Library CD-ROM or FYI
Internet download), cross-references appear in blue hypertext.
36
Introduction
Related Documents/Media
xviii Strata DK I&M 5/99
Related Documents/Media
Note Some documents listed here may appear in different versions on the CD-ROM, FYI or in
print. To find the most current version, check the version/date in the Publication
Information on the back of the document’s title page.
The following documents and CD-ROMS can be used to reference further information about the
Strata DK systems.
Digital Telephone User Guide provides all the procedures necessary to operate Toshiba-
proprietary digital telephones, including Liquid Crystal Display (LCD) features. It also
includes instructions for using the add-on module/DSS console.
Digital Telephone Quick Reference Guide provides a quick reference for frequently-used
digital telephone features.
Digital Single Line Telephone User Guide provides all the procedures necessary to operate
Toshiba-proprietary digital single line telephones.
Electronic Telephone User Guide explains all the procedures necessary to operate Toshiba-
proprietary electronic telephones, including all LCD features. Does not apply to the Strata
DK14 system. It also includes instructions for using the electronic DSS console.
Electronic Telephone Quick Reference Guide provides a quick reference for frequently-
used electronic telephone features. Does not apply to the Strata DK14 system.
Standard Telephone User Guide explains all the procedures necessary to operate rotary dial
and push-button standard telephones.
Strata AirLink External Wireless Handset User Guide shows how to use the wireless
handset configured to standard ports of the Strata DK telephone system and many non-Toshiba
systems.
Strata AirLink External Wireless Quick Reference Guide contains instructions for
operation of commonly used Strata AirLink External Wireless Handset features.
Strata AirLink Integrated Wireless Handset User Guide shows how to use the wireless
handset configured to digital ports of the Strata DK telephone system.
Strata AirLink Integrated Wireless Quick Reference Guide contains instructions for
operation of commonly used Strata AirLink Integrated Wireless Handset features.
System Administrator Guide gives instructions for the System Administrator to manage the
system. Contains instructions for Station Relocation, System Speed Dial, and other features
only activated by the System Administrator.
PC/Data Interface User Guide explains all the procedures necessary to operate stand-alone
data interface units while in the data mode for printer sharing and modem pooling. Also
provides instructions on connecting to a Personal Computer with Telephone Application
Programming Interface (TAPI).
Cordless Telephone User Guide provides instructions on using the DKT2004-CT cordless
digital telephone as a single unit or in conjunction with a digital telephone.
PC-DKT User Guide provides installation and operation information for the Personal
Computer Digital Key Telephone system.
Strata DK Feature Description Manual describes each feature associated with the Strata
DK424, DK40i and DK14. Also provides descriptions of compatible Toshiba-proprietary
telephones and peripherals.
Introduction
Related Documents/Media
Strata DK I&M 5/99 xix
Keyprint 2000 User Guide provides instructions for the Keyprint 2000 software printing
package which allows you to print and store custom button label keystrips for Strata DK 2000-
series 10-button or 20-button digital telephones, 20-button add-on modules, and 60-button
digital DSS consoles.
Strata DK Programming Manual provides all instructions necessary to program the system
and system record sheets, including ACD.
Strata DK Installation & Maintenance Manual provides installation instructions for
configuring and installing the Strata DK14, DK40i and DK424. It also includes T1/DS-1
interface installation and configuration instructions, as well as fault finding flowcharts to
troubleshoot the systems. An ACD Section provides instructions for installing ACD into the
Strata DK424.
Strata AirLink External Wireless System Installation Guide provides step-by-step
hardware and software installation instructions. It includes examples of system configurations,
information on performing a site survey, and troubleshooting techniques.
Hospitality Management Information System (HMIS) General Description provides an
overall view of the system’s hardware, software, applications and features. The HMIS is a PC-
based solution, designed to meet the specific operational needs of small- to medium-sized
hotel/motels and includes both the PC and software.
Hospitality Management Information System (HMIS) User Guide describes the product’s
many software features and gives step-by-step instructions for using them.
Strata DK Library CD-ROM enables you to view, print, navigate and search publications
for Strata DK14, DK40 and DK424 digital business telephone systems. It also includes Strata
DK424 ACD Documentation, including the Strata DK424 Call Center Solutions General
Description, ACD Agent Guide, ACD Supervisors Guide. ACD Installation and Programming
instructions are included in the Strata DK Installation and Maintenance Manual and
Programming Manual.
Strata DK HMIS CD-ROM contains a copy of all HMIS documentation/bulletins and
enables you to view, print, navigate and search publications.
StrataControl CD-ROM contains the StrataControl software, that enables viewing,
downloading, editing, and uploading Strata DK programmed data on a PC. This software also
provides a method of creating custom lists and user guides based on information from the
Strata DK system. The CD-ROM contains the StrataControl User Guide.
DKQuote CD-ROM contains the DKQuote application and the DKQuote User Guide that
shows how to use this interactive software to assist you with Strata DK Systems configuration
and pricing worksheets.
DKAdmin/DKBackup CD-ROM includes the programs that let you easily and quickly
custom program and/or update the Strata DK14/DK40/DK424 with a user-friendly PC display.
The CD-ROM also contains the DKAdmin/DKBackup User Guide that explains how to use the
DKAdmin/DKBackup interactive software applications. The current version does not support
DK40i.
The following documentation and media applies to the Strata DK424 system only.
Strata DK424 Call Center Solutions General Description provides a system overview,
including hardware and feature information. Highlights the technology employed in operating
the ACD Strata DK424 system.
ACD Agent Guide describes the ACD agent feature operation along with step-by-step
procedures for using features.
ACD Supervisor Guide provides instruction on how to use the ACD supervisor features.
Introduction
Related Documents/Media
xx Strata DK I&M 5/99
Insight DK CD-ROM which includes Insight DK software, the upgrade to Insight DK Plus,
Demo software, Insight DK documentation and training modules.
Insight DK Installation Guide explains how to set up the network, install the server software,
install clients and explains how the data files are organized.
Insight DK Supervisor Guide provides instructions for using the Strata DK Insight and
Insight DK Plus MIS for the Supervisor of a call center. Instructions for creating and using
Real Time Displays, Reports, Alarms, and Wallboards are also included.
Insight DK inView Quick Reference Guide provides instructions for viewing and
customizing the on-screen wallboard and large character views of the real time call center
data.
PC Attendant Console User Guide explains the procedures necessary to operate the PC
Attendant Console.
PC Attendant Console Quick Reference Guide provides a quick reference for frequently-
used PC Attendant Console features.
Call Center Viewer User Guide describes how to install and operate the Call Center Viewer
application on a PC. It explains how to view and customize ACD group and agent status
information.
Software MIS (SMIS) Supervisor Manual provides descriptions, examples, and instructions
on using the Software MIS application.
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata DK
documentation and enables you to view, print, and download current publications.
Strata DK I&M 5/99 1-1
DK14 Installation
DK14 Installation 1
This chapter explains how to install the Strata DK14 system. It includes information on site
requirements, wiring diagrams, and step-by-step instructions on how to install the unit(s), the
ground wiring, AC power cabling, reserve power (battery backup) cabling, and PCB cabling.
Inspection
1. When the system is received, examine all packages carefully and note any visible damage. If
any damage is found, do not open the packages. Contact the delivery carrier immediately and
make the proper claims.
2. After unpacking (and before installing), check the system against the packing list and inspect
all equipment for damage. If equipment is missing or damaged, contact your supplier
immediately.
3. Be sure to retain original packaging materials for re-use when storing or transporting system
hardware.
Packaging and Storage
CAUTION! When handling (installing, removing, examining) PCBs, do not touch the back
(soldered) side or edge connector. Always hold the PCB by its edges.
When packaging and storing the system, remove PCBs from the system cabinet (the power
supply may remain installed in the cabinet for storage and shipment). PCBs should be
packaged in their original antistatic bags for protection against electrostatic discharge. Be sure
to package equipment in its original shipping containers.
Site Requirements
This section defines the installation site requirements necessary to ensure a proper operating
environment for the DK14. Also included are grounding requirements. (Table 1-1 for electrical/
environmental characteristics.)
DK14 Installation
Site Requirements
1-2 Strata DK I&M 5/99
Input Power
The system requires an input power source of 115VAC ± 10VAC, 50/60 Hz, 10 amps. The AC
outlet is recommended to be dedicated and unswitched, with a solid third-wire ground. (See “AC
Power and Grounding Requirements” on Page 1-3 for details).
This is to eliminate interference from branch circuit motor noise or the like, and to prevent
accidental power-off. To avoid accidental power turn-off, Toshiba recommends that you do not use
an ON/OFF wall switch on this dedicated AC circuit.
For the DK14, a reserve power source (two customer-supplied 12-volt batteries) may be connected
to the system to serve as a power failure backup.
Clearance and Location
The minimum clearance requirements for the DK14
KSU are shown in Figure 1-1. The HPFB should be
mounted directly above the D14 KSU.
Consider the following conditions when selecting a
location for the KSU(s):
The location must be:
Dry and clean
Well ventilated
Well illuminated
Easily accessible
The location must not be:
Subject to extreme heat or cold
Subject to corrosive fumes, dust, or other
airborne contaminants
Subject to excessive vibration
Next to television, radio, office automation, or
high frequency equipment
2"
2"
16.4"
Front View
Top View
3"
3' Front Clearance
Wall
2"
DK14 KSU
HPFB
2" 2"10"
2399
Figure 1-1 DK14 KSU Clearance
Requirements
DK14 Installation
AC Power and Grounding Requirements
Strata DK I&M 5/99 1-3
DK14 Installation
AC Power and Grounding Requirements
The DK14 requires a solid earth ground
for proper operation. The AC power cord
contains a conductor for the “third-wire
ground” provided by the commercial
power outlet.
The third-wire ground should be the only
ground necessary for the DK14; this
ground must originate at the buildings
main power distribution panel and have a
solid connection to earth ground. (See
Figure 1-2.)
AC Voltage Range:
115VAC ± 10VAC
0.7 amp. max
CAUTION! Lack of proper ground may cause improper operation and, in extreme cases,
system failure.
Table 1-1 Summary of Electrical/Environmental Characteristics
DK14 Primary Power
Input AC (Power Supply Specification)
AC frequency
Power
AC Current
85~135VAC
50/60 Hz
75 watts maximum
<0.7 amps maximum
Environmental Specifications
Operating temperature
Operating humidity
Storage temperature
32~104° F (0 ~40° C)
20~80% relative humidity without condensation
-4~158° F (-20~70° C)
Power Supply
DC voltage output specification +24VDC (+26.3~+27.8VDC)
+5VDC (+4.5~+5.5VDC)
+5VDC converter on KSU PCB
QSTU2 (Circuits 1 and 2)
Ring Voltage Square wave output with high/low option jumper:
Low position 130 ± 20VDC peak-to-peak (no-load)
High position, 190 ± 25VDC peak-to-peak (no-load)
Ringing capability 2 ringers maximum per circuit, high or low position
QSTU2 modem interface data rate 14,400 bps maximum
Power
Supply
FG
Third Wire
AC Ground
Ground 1 Third Wire Ground
To AC Power Cord
DK14 KSU
A
Electrical Building
Ground (Main Power
Distribution Box)
Alternate Ground
Grounding Rod
AC Voltage
115VAC
± 10VAC
AC Current
0.7 amps max. 2159
4' 5"
Figure 1-2 DK14 Grounding Diagram
DK14 Installation
AC Power and Grounding Requirements
1-4 Strata DK I&M 5/99
AC Power and Third-wire Ground Test
Test the “third-wire ground” for continuity by either measuring the resistance between the third
prong terminal (earth ground) and a metal cold water pipe (maximum: 1 ohm), or by using a
commercially available earth ground indicator. If neither procedure is possible, perform the
following earth ground test procedure.
To perform the earth ground test procedure
1. Obtain a suitable voltmeter, and set it for a possible reading of up to 250VAC.
2. Connect the meter probes between the two main AC voltage terminals (white and black wires)
on the wall outlet. The reading obtained should be between 100~125VAC.
3. Move one of the meter probes to the third terminal (green wire ground). Either the same
reading or a reading of zero volts should be obtained.
4. If the reading is zero volts, leave one probe on the ground terminal and move the other probe
to the second voltage terminal.
CAUTION! If a reading of zero volts is obtained on both voltage terminals (white wire to
green wire, black wire to green wire), the outlet is not properly grounded. Omit
Steps 5 and 6, and see following CAUTION!
5. If a reading of zero volts on one terminal, and a reading of 105~125VAC on the other terminal
is obtained, remove both probes from the outlet.
6. Set the meter to the “OHMS/Rx1” scale. Place one probe on the ground terminal, and the other
probe on the terminal that produced a reading of zero volts. The reading should be less than 1
ohm.
CAUTION! If the reading is more than one ohm, then the outlet is not adequately grounded.
If the above tests show the outlet AC voltage is not in range or is not properly
grounded, the condition should be corrected (per Article 250 of the National
Electrical Code) by a qualified electrician before the system is connected.
Alternate or Additional Ground
If the “third-wire” AC ground can not practically be improved or if extreme motor noise or other
disturbance causes system malfunction, or if local area lightning storms exist, a separate direct
ground may be warranted.
Connect a separate earth ground from a cold water pipe or earth grounding rod directly to the FG
screw terminal on the DK14 power supply (see Figure 1-2).
This chapter provides the instructions necessary to mount the DK14 Key Service Unit (KSU).
Instructions are also provided on how to remove and replace the power supply.
WARNING! Hazardous voltages that may cause death or injury are exposed during the
following test. Use great care when working with AC power line voltage.
DK14 Installation
KSU Mounting Considerations
Strata DK I&M 5/99 1-5
DK14 Installation
KSU Mounting Considerations
The KSU is designed to be mounted on a wall or other vertical surface. Toshiba recommends using
the following method.
Pre-installation
1. Loosen the screws on the front cover of the
KSU, and remove the cover (Figure 1-3).
2. Move the SW1 RAM Storage Battery jumper
plug strap on the motherboard to the ON
position (Figure 1-4).
3. If the DK14 is less than one mile from the
central office (or PBX), set the CO line PAD
switches, SW401 and SW451, to the PAD
position to provide a 3db level loss to avoid
excessive loudness.
4. Install all optional PCBs per instructions later
in this chapter.
Figure 1-4 DK14 Interior View
AC
DC
6.87
10"
Front Cover
Screws (4)
16.3
6.7
Wall Mount
Screws (4)
2361
Figure 1-3 DK14 Dimensions
J15
QRCU
J11 J14
J10
QCDU#2QCDU#1
J9
0 PAD 3
NOR BNPAD
0 PAD 3
NOR BNPAD
SW401 SW451
QSTU
J12
QSTU
J13
VR701
J19
J21
WSIU
J20
WSIU
J2
C01
J7 J8
QSTU
SW1
Off
On
QSTU
J16
QRCU
J3
C02
FG
FG BAR
25-pair Female
Amphenol Connector
(to Station Tip/Ring
and Relay Contact)
SW451 (CO1)
SW401 (CO2):
3-db PAD
Switches for
CO Line 1 and 2
2404
Modular Jack Cover Holders
(for Storage of Modular Jack Covers)
System Frame
Ground Bar
DK14 Main Printed
Circuit Board
J3, CO Line 2
Modular Jack (RJ11)
J2, CO Line1
Modular Jack (RJ11)
WMAU1A
DK14 Installation
KSU Mounting Considerations
1-6 Strata DK I&M 5/99
Mounting the KSU
1. Make sure the power supply switch is turned OFF.
2. Place the KSU on the desired location on the mounting surface and mark the location of the
four screw holes (there is one on each corner). See Figures 1-3 and 1-5.
3. Make sure the location of the KSU meets the minimum clearance requirements.
4. Drill holes on these marks.
5. Secure screws approximately two thirds
of the way into the top two holes on the
mounting surface.
6. Hang the unit from the top two screws
and then secure the screws completely
into the mounting surface.
7. Finish securing the unit to the mounting
surface by completely screwing the
bottom two screws into the wall.
8. Ground system according to previous
“AC Power and Grounding
Requirements” on Page 1-3 instructions.
9. Connect applicable wiring (modular CO
line cords, 25-pair amphenol connector
cable, etc.) to the KSU. Route the wiring
as shown in Figure 1-6, and then fasten
wiring to the unit with the tie wraps that
come with the KSU. (See Figures
1-16~1-18 for additional wiring details.)
Note Figure 1-6 shows cables routed to
the right; they may also be routed to
the left, depending on the location of
the MDF.
10. If the Reserve Power Battery and Charger (HPFB) is going to be installed, refer to the
following section. If not, proceed to Step 11.
11. Plug the AC power cable into an outlet and then turn ON the DC power supply switch.
12. Reinstall the front cover onto the KSU.
Stud
Plasterboard Hard Board
(1/4 inch plywood)
DK14 KSU
2360
Figure 1-5 DK14 KSU Wall Mount Method
DK14 Installation
Reserve Power Battery
Strata DK I&M 5/99 1-7
DK14 Installation
Reserve Power Battery
A second HPFB can be installed directly above the unit to supply backup reserve power.
To install the Reserve Power Battery and Charger (HPFB)
1. Place the HPFB directly above the DK14 KSU (Figure 1-7).
2. Mark the location of the two screw holes, then drill holes.
3. Screw the two screws two-thirds into the mounting surface.
4. Hang the HFPU on the screws then tighten the screws into the mounting surface.
5. Plug the first HPFB connector into BATT connector on the right side of the KSU.
6. Connect a ground wire from the HPFB “FG” screw to the DK14 QPSU8 screw labeled
“HPFB6.” The ground wire can be fed through the opening by the AC power cord.
Note The DK14 should be plugged into AC power and the DC power switch should be turned
ON. The HFPU will not start to operate if AC power is not available during the initial
installation.
7. The 24VDC LED on the HPFB should light. If it does not light, press the battery OFF switch
with a pencil point or other small-tipped object.
O
AC Power Cord
and Plug 4' 7"
Station
Tip/Ring
Amphenol
25-pair Jack
(female)
Left Side View Right Side View
RJ11 CO
Line Jacks
RS-232
Interface
Jacks, TTY,
Caller ID,
SMDR
DC ON/OFF
Power Switch
Reserve
Battery (HPFB)
Connector
RJ11 Power
Failure
Transfer Jack
BATT
DC
SI01
SI02
Tie-wrap supplied
to Hold Amphenol
Connector
CO4
CO2
CO1
CO3
PFT
To HPFB FG
Screw
3"
2397
Tie-wrap Holder
Tie-wrap
Holder
Figure 1-6 DK14 Side View and Jack Locations
DK14 Installation
Power Supply Removal and Replacement
1-8 Strata DK I&M 5/99
8. Dress and tie-wrap the HPFB cables.
9. To mount a second HPFB, repeat Steps 1~4, then plug the second HPFB connector in the first
HPFB and connect an FG wire between each HPFB FG screw.
10. To test the HPFB, remove the DK14 AC plug from the AC outlet. The DK14 AC LED will go
out, but the DK14 DC LED remains on. Also the system remains in normal working order and
the HPFB 24V LED remains on.
11. If it is desired to turn off the HPFB (after loss of AC power), use a pencil or other sharp object
to press the Battery OFF switch.
CAUTION! Once the HPFB is turned OFF or unplugged (during AC power loss) it will not
operate again until AC power is restored to the DK14 KSU.
Power Supply Removal and Replacement
The power supply comes factory-installed in the KSU; if necessary, it can be removed and
replaced.
Power Supply Removal
1. Make sure that the power supply switch is OFF and that the AC power cable is not plugged
into an outlet. Confirm that green AC LED is not lit. See Figure 1-8.
2. Loosen the screws on the front cover of the KSU, and remove the cover.
3. Unplug HPFB cable from BATT connector of power supply and disconnect the HPFB ground
wire.
AC
DC
AC Power
Cord/Plug 4' 7"
To Second HPFB (optional)
Second HPFB
Connector
FG Screw
Tie-wrap
Note
Do not run power cables with
station and CO line cables.
DC Power Switch
Tie-wrap
Battery Connector
HPFB Unit:
Reserve Power Battery
and Charger (optional)
HPFB FG Wire
2403
Figure 1-7 DK14 Reserve Power Installation
DK14 Installation
Power Supply Removal and Replacement
Strata DK I&M 5/99 1-9
DK14 Installation
4. Unplug the AC cable from the CN1 connector on the power supply.
5. Remove the FG screw, and disconnect the green third wire ground ring terminal.
6. Unplug the DC cable from the CN3 connector on the power supply.
7. Remove the top two, and bottom left corner screws that attach the power supply to the KSU.
Remove power supply.
Power Supply Replacement
1. Set the power supply in its proper place in the KSU. See Figure 1-8.
2. Secure the power supply to the KSU with the top two, and bottom left corner screws.
3. Install the green third wire ground ring terminal with the FG screw.
4. Plug the AC cable into the CN1 connector on the power supply.
5. Plug the DC cable into the CN3 connector on the power supply.
6. Plug the AC power cable into an outlet and turn ON the power supply switch.
7. Test QPSU8 power supply according to Chapter 12-Fault Finding, “DK14 Hardware Fault
Isolation procedure.”
8. Plug HPFB cable into BATT connector of power supply and reconnect the HPFB ground wire.
9. Reinstall the cover on the KSU.
WARNING
Hazardous voltage inside !
If servicing required,
remove A.C. cord.
AC
DC
CN2
J19FG
CN3
HPFB6
CN1
2401
F.G. Screw for Third Wire
Ground Connection to
Power Supply
QPSU8 Power Supply
Power Supply
Mounting Screw
ACN1
Power Cord Connector
Power Supply
Mounting Screw
HPFB
Ground
Wire
To HPFB6
FG Screw DC Power On/Off Switch
CN2, J19
Power Supply
Connectors and Cable
AC and DC
Power Indicator LEDs
F201, 3 Amp Fuse
Non-replacable Yellow
Wires (+24V)
Battery Connector for HPFB
Power Supply
Mounting Screw
CN3, Battery
Connector Plug
Figure 1-8 DK14 Power Supply
DK14 Installation
Printed Circuit Board (PCB) Installation
1-10 Strata DK I&M 5/99
Printed Circuit Board (PCB) Installation
This section provides procedures for installation of Strata DK14 system optional printed circuit
boards (PCBs) into the KSU. This includes installation instructions, optional configuration
information, and wiring and programming considerations for each PCB.
Be sure the ground has been checked. (See “AC Power and Grounding Requirements” on Page
1-3.)
PCB Installation Considerations
The Strata DK14 KSU comes standard with four digital telephone circuits (ports) and two CO line
circuits. These circuits, along with the common control unit, are built into the motherboard.
KSU Option PCBs
The DK14 KSU can support up to four optional PCBs, including:
A maximum of two QCDU2s: each one provides one CO line circuit and two digital telephone
circuits.
A QSTU2 which provides two standard telephone circuits (ports).
A QRCU2 which provides three circuits to receive DTMF tones (required for DISA and
devices connected to QSTU2s), and three circuits to detect busy tone (required for the ABR
feature).
A WSIU which provides a port for either a Station Message Detail Recording (SMDR) device
or a maintenance terminal or modem, or Caller ID interface.
The KSU does not come from the factory with any option PCBs installed. Each of the option
PCBs must be installed in specific locations. (See Figure 1-9.)
PCB Option Considerations
PCBs may be configured for a variety of hardware and software options. Hardware options are
defined as either internal (generally related to optional PCB subassemblies) or external (related to
connection of peripheral equipment such as background music, voice mail, etc.). Hardware and
software options for each PCB are identified in the individual PCB installation procedures in this
chapter.
PCB Hardware Options. Each PCB must be configured for the applicable hardware options prior
to installation of the PCB. Configuration instructions for internal hardware options are provided in
the individual PCB installation procedures in this chapter. Configuration instructions for external
hardware options are provided in Chapter 10 – Peripheral Installation.
PCB Software Options. After installation of the PCBs in the KSU, configure the PCBs for
software options through programming. A programming overview for each PCB is provided in the
individual PCB installation procedures in this chapter. Refer to the Strata DK Programming
Manual for detailed instructions.
PCB Installation/Power Supply Considerations
Whenever removing or installing PCBs it is recommended that the power supply be OFF.
DK14 Installation
Printed Circuit Board (PCB) Installation
Strata DK I&M 5/99 1-11
DK14 Installation
J15
QSTS1A
J1
J11 J4
J14
J6
J8
J1
F.G.
STU STU
J7
J5
WARNING
Hazardous voltage inside !
If servicing required,
remove A.C. cord.
HPFB6
QCDU2A
QKYS
J2
J10
J20
J3
J21
J4
J1
SW101
CO4
SIO 1
SIO 2
DC
BATT
QRCU3A
Component Side
CO2
J6-25 Pair
Amphenol Jack
(female) for
Telephone
Tip/Ring and
Relay Contact
CO3
CO1
PFT, RJ11
Modular
Jack
6-wire RJ11
Modular Jacks
6-wire RJ11
Modular Jack
1 or 2
HPFB reserve
power units
System
Frame
Ground
Bar
AC
DC
QCDU2A
MOH
Jack MOH
Volume
Control
600
ohm
Page
Not
Used
F.G.
J9
J1
0 PAD 3
SW101
SW1
190 130
J2
STU
J12
J3
STU
J13
QSTU2A
QSTS2A
VR701 J22
2364
WSIU1A
0 PAD 3
Figure 1-9 DK14 PCB Installation
DK14 Installation
Built-in CO Line, Digital, Telephone, and Other Circuits
1-12 Strata DK I&M 5/99
Built-in CO Line, Digital, Telephone, and Other Circuits
The KSU comes standard with two CO lines and four digital telephone circuits already installed on
the motherboard (WMAU). See Figure 1-4 for an illustration of the WMAU.
Built-in CO Line Circuits
The two standard loop start CO line circuits are integrated into the KSU motherboard WMAU and
are identical to the QCDU2 CO line circuits.
CO lines that receive Caller ID must be cross-connected to the TC-1041 (MLX-41) Caller ID
interface box (See Page 1-19 for address). See Figure 1-18 for wiring.
Built-in Digital Telephone Circuits
The four digital telephone circuits that come standard with the system are integrated into the
motherboard in the KSU. These circuits are identical to the digital circuits found on the QCDU2.
The motherboard does not have to be configured for the digital circuits to operate.
KSU Motherboard CO Line/Digital Station Circuit Wiring
See Figures 1-15~1-17 for details.
Power Failure Telephone Installation
1. Remove the RJ11 cover (Figure 1-11) from the PFT jack and store the jack cover.
2. Connect the power failure telephone (500/2500-type standard telephone to the PFT jack.
Figure 1-17 shows the DK14 MDF to CO Line Wiring.
Music-On-Hold (MOH)/Background Music (BGM) Source Connection
Connect the MOH/BGM source to the MOH RCA jack (Figures 1-9 and 1-16) in accordance with
Music Source Configuration A in Chapter 10 – Peripheral Installation.
External Page Output Connection
Connect the external page system to the 600ohm PAGE RCA output jack (Figure 1-9) to an
external amplifier in accordance with the External Page Installation guidelines in Chapter 10
Peripheral Installation.
DK14 Installation
QCDU2 CO Line Digital Telephone Interface Unit
Strata DK I&M 5/99 1-13
DK14 Installation
QCDU2
CO Line Digital Telephone Interface Unit
Circuits per PCB:
one loop start CO line circuit and two digital telephone circuits
Interfaces with:
digital telephones
PDIU-DIs/PDIU-DI2s/RPCI-DI
ADMs connected to the telephones and PDIU-DSs
Does not support a DDSS console or DDCB
Older Version(s):
QCDU1A
QCDU2 Configuration
The QCDU2 may have to be configured to control excessive loudness if the system is close to a
CO or installed behind a PBX telephone system. It does not have to be configured for anything
else. The decibel (db) PAD switch, SW101 controls the loudness by providing a 3 db signal level
drop to, or from, the PBX or CO when set to the PAD position. The switch comes from the factory
set at 0 (for no PAD) meaning no PAD loss.
QCDU2 Installation
A maximum of two QCDU2 PCBs can be installed in the KSU.
To install the QCDU2
1. If the system is located within one mile of the CO or PBX telephone system, set db PAD
switch SW101 to the PAD position.
2. Make sure that the power supply switch is OFF.
3. Slide QCDU2’s front edge and FG wire under the System Frame Ground Bar; align and insert
the QCDU2 connector J1 into the motherboard connector (J9 for CO3 first, J10 for CO4
second). (See Figure 1-10)
Apply firm, even pressure to ensure proper
mating of the connectors. Make sure the
QCDU2’s connector edge next to the connector
J1 snaps firmly into the standoffs on the KSU
motherboard. (See Figure 1-4).
4. Connect the Frame Ground (FG) lead from the
QCDU2 to the screw nearest the QCDU2
located on the system Frame Ground bar.
Remove the “knock-out” from the KSU cover
CO3 or CO4 access slot, and store the “knock-
out” in the slots provided in the KSU base. (See
Figure 1-11.)
FG
J2
CO 3/4
0 PAD 3
SW101
2391
To System
Frame
Ground Bar
QCDU2A
J1
Figure 1-10 QCDU2 Printed Circuit
Board
DK14 Installation
QCDU2 CO Line Digital Telephone Interface Unit
1-14 Strata DK I&M 5/99
QCDU2 Programming
The following parameters may be specified through programming for the QCDU2.
Program 10-1: Allows/denies two-CO Line Conference and Direct Inward System Access (DISA).
Program 15: Auto Release detection; DISA, and other attributes to the CO line.
Program 16: Assigns CO line to groups 81~84, and dial 9 group.
Program 40: Assigns stations access to CO line (incoming and outgoing access).
Program *50: Assigns Caller ID CO lines to Caller ID interface CO line.
Program *51: Assigns station to Caller ID, Lost
Call memory.
Modular
Jacks
C02 Cover
C01
PFT
Knock out PFT jack
cover when QCDU,
SMDR/TTY is
installed
Take out jack cover
when PFT is connected
Store the jack cover in the
jack cover holder
Reinstall the jack cover when the
PFT telephone is unplugged
2392
Side View
Front View
1
2
3
4
Figure 1-11 Modular Jack Cover
DK14 Installation
QSTU2A Standard Telephone Interface Unit
Strata DK I&M 5/99 1-15
DK14 Installation
QSTU2A
Standard Telephone Interface Unit
Circuits per PCB:
two standard telephone circuits
Interfaces with:
standard telephones
Auto Attendant devices
separate BGM source connection
voice mail machines
facsimile machines
Older Version(s):
QSTU1A
Note For the system to recognize the Dual-Tone Multi-Frequency (DTMF) tones generated by
standard telephones (or any other device connected to a QSTU2 port), a QRCU3 must be
installed.
The QSTS2 PCB is factory-installed on the QSTU.
QSTU2 Configuration
The QSTU2 does not require configurations for the ring generator voltage level. Most standard
telephones and two-wire devices require 190; however, some devices may experience ring-trip at
190, and should be set at 130.
QSTU2 Installation
1. Make sure the power supply switch is OFF.
2. Align the QSTU2 connectors J1, J2, J3, and J4 to the motherboard connectors J11, J12, J13,
and J14 respectively. Apply firm, even pressure to ensure proper mating of the connectors (see
Figure 1-12).
J5
190
SW1
J3 J2
130
J6
QSTS2
(factory installed)
QSTU2
QSTU2A
J1 J4
2393
Figure 1-12 QSTU2/QSTS2 Printed Circuit Boards
DK14 Installation
QSTU2A Standard Telephone Interface Unit
1-16 Strata DK I&M 5/99
QSTU2 Programming
The following parameters can be specified for the QSTU2:
Program 31: Used to configure all QSTU2 ports connected to voice mail (see Chapter 7 – DK40i/
DK424 Universal Slot PCBs for voice mail installation).
Program 10-2: Used to set standard telephone ringing option and separate BGM assignment.
Note QSTU2 ports are fixed. They are assigned even if a QSTU2 is not installed.
QSTU2 Wiring
Refer to DK14 MDF to KSU Amphenol Wiring in Figure 1-16 for QSTU2 wiring.
The QSTU2 must be connected to a OL13A (or equivalent) type lines for off-premises stations.
(300 ohms loop resistance max., including the telephone or other devices DC off hook resistance.)
DK14 Installation
QRCU3 DTMF Receiver/ABR Tone Detector Unit
Strata DK I&M 5/99 1-17
DK14 Installation
QRCU3
DTMF Receiver/ABR Tone Detector Unit
System:
DK14
Circuits per PCB:
3 DTMF/ABR Tone Receivers
Interfaces with:
two-wire devices such as standard telephones
Auto Attendant devices, separate BGM source connection
voice mail machines
Facsimile machines.
Older Version(s):
QRCU1/QRCU2
The QRCU3 must be installed to recognize Dual-Tone Multi-Frequency (DTMF) tones generated
by a standard telephone (or any other device connected to a standard telephone circuit (QSTU2),
and it is required for Direct Inward System Access (DISA) calls. The QRCU3 circuits are also
used to detect busy tone for the Automatic Busy Redial (ABR) feature and must be installed to
allow ABR to operate.
QRCU3 Configuration
The QRCU3 does not have to be configured for operation.
QRCU3 Installation
1. Make sure that the power supply switch is OFF.
2. Align and insert the QRCU3 connectors J1 and J2 (see Figure 1-13 into the motherboard
connectors J15 and J16 respectively (note the component side placement in Figure 1-4). Apply
firm, even pressure to ensure proper mating of connectors. Push down until the connectors
lock together.
QRCU3 Programming
The following parameters can be specified:
Program 12: Set QRCU3 release time.
Program 15: Sets QRCU3 operation after CO line flash.
J1 J2
QRCU3A V.1
2394
QKYS
Connector
Figure 1-13 QRCU3 Printed Circuit Board
DK14 Installation
QRCU3 DTMF Receiver/ABR Tone Detector Unit
1-18 Strata DK I&M 5/99
Built-in Auto Attendant
DK14 Built-in Auto Attendant software is enabled by installing a QKYS1 Key (chip) onto the
QRCU3 PCB.
To install the QKYS1 Key
1. Make sure that the DKSU14 power supply switch is OFF.
2. Install the QKYS1 into the QKYS1 connector on the QRCU2 PCB (see Figure 1-13).
3. The QKYS1 does not require Program 03 assignments.
Programming
Refer to “Auto Attendant (Built-in)” in the Overview section of the Strata DK Programming
Manual.
DK14 Installation
WSIU1 Serial Interface Board
Strata DK I&M 5/99 1-19
DK14 Installation
WSIU1
Serial Interface Board
System:
DK14
Circuits per PCB:
two serial interface ports
Interfaces with:
SMDR connection for call accounting device
Caller ID Interface Box, Interface for local connection of DKAdmin PC
customer-provided external modem for remote maintenance from a PC with DK Admin
Older Version(s):
none
The WSIU1 PCB enables the DK14 system to connect to various hardware devices. It does not
have an internal modem and does not support IMDU or RMDS.
Only one WSIU1 can be installed per DK14 system. When installed, the WSIU1 port functions are
identified and enabled automatically when power is turned on. See Program 76-1 for initialized
data.
CO lines that receive Caller ID must be cross-connected to the TC-1041 (MLX-41) Caller ID
interface box. See Figure 1-18 for wiring.
The TC-1041 (MLX-41) is available from TEL-CONTROL, Inc., P.O. Box 4087, Huntsville, AL
35815-4087. Phone (205) 881-4000.
The communication parameters for TTY and Caller ID (WSIU1 SI01 or SI02) ports are:
Data word bits = 7
Parity = even
Stop bits = 1
The communication parameters for SMDR (WSIU SI01 or SI02) are:
Data word bits = 8
Parity = None
Stop bit = 1
DK14 Installation
WSIU1 Serial Interface Board
1-20 Strata DK I&M 5/99
WSIU1 Installation
1. Make sure that the power supply switch is OFF. See
Figure 1-14.
2. Slide the front edge under the System Frame Ground Bar.
Align and insert WSIU connector J4 into the
motherboard connector J21, and J3 into J20. Apply firm,
even pressure to ensure proper making of the connectors.
Make sure the edge of the WSIU is next to the connector
J1 and J2.
3. Remove the “knock-out” from the KSU cover SI01 or
SI02 access slot, and store the “knock-out” in the slots
provided in the KSU base. (See Figure 1-11.)
WSIU Programming
Program 03: No assignment is necessary. WSIU1 is
automatically enabled when installed and power is turned
ON. It is not assigned to a slot.
Program 76-1X-Y: Assigns each installed WSIU1 port to a
function. Where X identifies the WSIU1 port number (1~2)
and Y identifies the WSIU1 port function:
Y=1, RS-232 TTY (Program 77-1, LED 14 OFF)
Y=2, SMDR
Y=4, SMDI
Y=6, Caller ID Interface
Y=0, No function - this should be used for any WSIU1 ports that are not used.
Program 76-2X-Z: Assigns each installed WSIU1 port to operate at a specified transmission rate.
Where X identifies the WSIU1 Port number (1, 2). Z identifies the WSIU1/port transmission rate
in bits-per-second (bps):
Z=1; 9600
Z=2; 4800
Z=3; 2400
Z=4; 1200
Note The sum of WSIU1 port 1 and port 2 bps rate cannot exceed 9600 bps.
WSIU Wiring
Note Refer to Chapter 10 – Peripheral Installation, SMDR and TTY for WSIU wiring/
interconnecting details. See Figure 1-18 for Caller ID interface box to WSIU wiring.
2396
WSIU1A V.1
J1J2
SIO#1SIO#2
Figure 1-14 WSIU Printed Circuit
Board
DK14 Installation
DK8/DK14 Compatibility
Strata DK I&M 5/99 1-21
DK14 Installation
DK8/DK14 Compatibility
Generally, Strata DK components are upward compatible to make upgrading cost-effective.
Furthermore, there is a lot of cross-compatibility between similar systems. Most of the PCBs that
were introduced for the DK14 can also be used in the DK8 system (see Table 1-2). Also, a number
of DK8 PCBs can be used in the DK14 (see Table 1-3).
Table 1-2 DK14 PCBs Compatible with the DK8 System
Table 1-3 DK8 PCBs Compatible with the DK14 System
DK14 PCBs Compatibility
(Use in DK8) Standard Optional Function
DKSU14A - X Base Unit
QMAU2A NO X Common Control/2-Loop Start CO Lines and 4-
Digital Telephones Interface Unit
QPSU8A2 YES X Power Supply
QCDU2A YES X 1-Loop Start CO Line and 2-Digital Telephones
Interface Unit
QRCU3A YES X 3-DTMF/ABR Tone Detection Receiver Unit
QSTU2A YES X 2-Standard Telephones Interface Unit
WSIU1A NO X 2-Serial I/O Interface Unit
QKYS1A YES X Auto Attendant Feature Key
DK8 PCBs Compatibility
(Use in DK14) Standard Optional Function
DKSU8A - X Base Unit
QMAU1A NO X Common Control/2-Loop Start CO Lines and 4-
Digital Telephones Interface Unit
QCNU1A NO X Conference IC Unit
QPSU8A YES X Power Supply
QCDU1A NO X 1-Loop Start CO Line and 2-Digital Telephones
Interface Unit
QRCU2A/1A NO X 3-DTMF/ABR Tone Detection Receiver Unit
QSTU1A NO X 2-Standard Telephones Interface Unit
QSMU1A NO X 1-SMDR/TTY Interface Unit
QKYS1A YES X Auto Attendant Feature Key
DK14 Installation
DK14 Secondary Protection
1-22 Strata DK I&M 5/99
DK14 Secondary Protection
The following diagram (see Figure 1-15) shows where secondary protectors must be installed for
outside wiring.
QSTU2
Building #1 Building #2
DK14 KSU
Base Unit
and
QCDU2
HESB
(optional)
Digital
Telephone
or Cordless
Base
Standard
Telephone
or Other
Device
MDFB
CO Line
Earth Ground
Earth Ground
Secondary protectors
DDCB
DK14 KSU
Base Unit
and
QCDU2
2422
Important! To protect against transient voltages and currents, solid state secondary protectors
must be installed if there is outside wiring. These protectors, which contain fast
semiconductors in addition to fuses, shall comply with the requirements for
secondary protectors for communication circuits, UL497A.
Care must be taken to ensure that they are very well grounded to a reliable earth
ground. Recommended protectors are available in the fast Series 6 line from
ONEAC® Corp., Libertyville, Illinois 60048, (800) 327-8801. Install and test the
secondary protectors precisely to the installation instructions of thee manufacturer.
Figure 1-15 DK14 Secondary Protector Diagram
DK14 Installation
DK14 Wiring Diagrams
Strata DK I&M 5/99 1-23
DK14 Installation
DK14 Wiring Diagrams
Wiring diagrams for the DK14 (listed below) are shown in Figures 1-16~1-18.
DK14 MDF to Station Wiring (QCDU2 and QSTU2)
DK14 MDF Wiring to CO Lines (KSU and QCDU)
DK14 MDF Wiring to Caller ID Interface (WSIU)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
W-BL
BL-W
W-O
O-W
W-GN
GN-W
W-BR
BR-W
W-S
S-W
R-BL
BL-R
R-O
O-R
R-GN
GN-R
R-BR
BR-R
R-S
S-R
BK-BL
BL-BK
BK-O
O-BK
BK-GN
GN-BK
BK-BR
BR-BK
BK-S
S-BK
Y-BL
BL-Y
Y-O
O-Y
Y-GN
GN-Y
Y-BR
BR-Y
Y-S
S-Y
V-BL
BL-V
V-O
O-V
V-GN
GN-V
V-BR
BR-V
V-S
S-V
26
1
27
2
28
3
29
4
30
5
31
6
32
7
33
8
34
9
35
10
36
11
37
12
38
13
39
14
40
15
41
16
42
17
43
18
44
19
45
20
46
21
47
22
48
23
49
24
50
25
Bridging Clips
To Base Unit (P5) With
Female Connector
Circuit 2 to DKT23
or PDIU-DS or DDCB
Circuit 3 to DKT33
or PDIU-DS or DDCB
Circuit 4 to DKT43
or PDIU-DS
Circuit 6 to DKT64
or PDIU-DS
Circuit 7 to DKT74
or PDIU-DS
Circuit 5 to DKT54
or PDIU-DS
(-) T1 (Voice /Data)3
(GND) R1 (Voice /Data)
(-) PT1 (Add. Power)
(GND) PR1 (Add. Power)
T2
R2
PT2
PR2
T3
R3
PT3
PR3
T4
R4
PT4
PR4
T5
R5
PT5
PR5
T6
R6
PT6
PR6
T7
R7
PT7
PR7
Not Used
Station Cabling
Modular
Cord
Standard Telephone
Circuit 1
Not Used QSTU2
Standard Telephone
Circuit 2 or BGM
R1
T1
R1
T1
Circuit 8 to DKT84
or PDIU-DS
T8
R8
PT8
PR8
Relay Contacts
25-PAIR CABLE W/MALE AMP CONNECTOR
66M150 Split Block
Not Used
Jacketed Twisted Pairs
24AWG (1 or 2 Pair, See Note 2)
GN
654321
Y
BL
R
BK
W
34
R1
PT1
T1
PR1
25
PR TR PT
Digital Telephone (DKT 1)
(with or without ADM,
PDIU-DI/PDIU-DI2)
GND
PR
(-)
T
GND
R
(-)
PT
RJ11
2405
QCDU2
Figure 1-16 DK14 MDF to Station Wiring (QCDU2 and QSTU2)
Notes
1. Voltage levels:
T, PT=-26.3~27.8 VDC
R PR=+4.5~+5.5 VDC
+5V converter on KSU PCB
2. T/R wires are always required: PT/
PR are additional power wires
required for long station runs only.
PT/PR can also be used with normal
station runs.
3. DKT circuits (1~4) are standard on
the DK14 main PCB.
4. DKT circuits (5~6) require one
optional QCDU2 circuit and DKT
circuits (7~8) require a second
QCDU2 to be installed.
DK14 Installation
DK14 Wiring Diagrams
1-24 Strata DK I&M 5/99
Bridging Clips Modular Cords
6-1
T1
R1
T2
R2
T3
R3
T4
R4
T1
R1
T2
R2
T3
R3
T4
R4
To Network
CO4
4
3
RJ11 Modular Jacks
R
T
GN
654321
Y
BL
R
BK
W
2345
R1 T1
CO1
GN
654321
Y
BL
R
BK
W
2345
R2 T2
GN
654321
Y
BL
R
BK
W
2345
R3 T3
6-1
CO3
CO2
4
3
R
T
4
3
R
T
6-1
CO3
CO2
GN
654321
Y
BL
R
BK
W
2345
R4 T4
6-1
CO1
6-1
PFT
(bottom)
CO4
4
3
R
T
4
3
R
T
Power Failure
Standard Telephone
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
66M150 Split Block
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50 2406
Figure 1-17 DK14 MDF Wiring to CO Lines (KSU and QCDU)
Notes
PFT, CO1, and CO2 modular
jacks are equipped on the
main circuit card of the
DK14.
CO3 requires one optional
QCDU2 and CO4 requires a
second QCDU2 to be
installed.
Network Jack: RJ11 or
RJ21X, FIC: 02LS2.
DK14 Installation
DK14 Wiring Diagrams
Strata DK I&M 5/99 1-25
DK14 Installation
Modular
Cord
GN
654321
Y
BL
R
BK
W
34
R1
R2
T1
T2
25
654321 6
6
5
4
3
2
1
54321
Bridging Clips Dealer Supplied RJ14C
T1
R1
T2
R2
T3
R3
T4
R4
T1
R1
T2
R2
To Network
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
66M150 Split Block
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
Modular Cords
6-1
CO4
4
3
RJ11 Modular
Jacks
R
T
GN
654321
Y
BL
R
BK
W
2345
R1 T1
CO1
GN
654321
Y
BL
R
BK
W
2345
R2 T2
2345
6-1
CO3
Same connections
as above.
Same connections
as above.
CO2
4
3
R
T
4
3
R
T
6-1
CO3
CO2
2345
6-1
CO1
Base
QCDU2
DK14 KSU
Telco RJ21X
QCDU2
6-1
PFT
(bottom)
CO4
4
3
R
T
4
3
R
T
Power Failure
Standard
Telephone
2430
5
Front View
DB-9 Plug
(male)
Front View
6-pin Modular
Jack
Modular Adaptor Wiring Diagram
AC Adaptor (supplied with MLX-41)
3-pair Modular Cord
Tel Control, Inc.
Interface Box, TC-1041
To
115VAC
±10VAC
RS-232
In
RS-232
Out
SW1
OFF
8
7
6
5
4
3
2
1
OFF
OFF
ON
ON
OFF
MLX-41
WSIU PCB
Input
Port
1-2
DB-9 (male) Modular Adaptor
(see wiring diagram)
(Not Used)
Toshiba Part #: PPTC-CLID14
See TC-1041
Installation
Manual.
Input
Port
3-4
SIO #1
or SIO #2
(per Program 76)
1
4
3-2
-
-
-
2
5
7
1
6789
2345
bps
1200
2400
4800
9600
1
OFF
ON
OFF
ON
2
OFF
OFF
ON
ON
SW1
Use Program *50 to
assign CO lines 1~4 to
MLX-41 lines 1~4
respectively.
Figure 1-18 DK14 MDF Wiring to Caller ID Interface (WSIU)
DK14 Installation
DK14 Wiring Diagrams
1-26 Strata DK I&M 5/99
DK40i Configuration
Strata DK I&M 5/99 2-1
DK40i Configuration 2
This chapter explains how to configure a Strata DK40i system. It also provides tables for recording
the hardware and station devices that make up the system.
Base Key Service Unit (KSU)
Station and CO Lines
The DK40i Base KSU comes equipped with eight digital telephone station circuits. One of three
optional PCBs can be added to provide either four loop start or DID lines, or two ISDN BRI S/T
circuits (Table 2-1). An optional TCIU2 Printed Circuit Board (PCB) can be added to the Base
KSU loop start line PCB to provide Caller ID interface. An optional KSTU2 PCB can be added to
provide four standard telephone circuits (ports).
Note An Expansion KSU can be added to the DK40i to increase the system capacity to 28
station ports and 12 lines.
Peripherals
The DK40i Base KSU can support a number of peripherals, which are not considered as stations or
lines and do not affect the maximum station and line capacities. The DK40i Base KSU comes
standard with built-in interfaces for connecting the following dealer-supplied equipment: an
amplifier and speaker for paging and night ringing, Music-on-Hold (MOH) source, reserve power
batteries, and emergency standard telephone for system power failure occurrences when using
loop start lines in the base cabinet.
A relay contact is also provided to control one of the following peripherals: MOH source, night
bell, or page amplifier mute control.
An optional KSTU2 PCB provides an alternate background music source interface. The music
plays through Toshiba telephone speakers, as opposed to the external page speakers.
The optional TSIU PCB provides two RS-232 interface ports to connect two of three options: a
DKAdmin PC (or external modem for remote maintenance); or VM SMDI; or an SMDR port to
connect a call accounting device or printer. An Expansion Unit RS-232 interface PCB is required
if all three features are needed.
DK40i Configuration
Base Key Service Unit (KSU)
2-2 Strata DK I&M 5/99
Table 2-1 DK40i Base KSU Components
Item Supports Connector
Type Standard Optional
Digital telephone circuits (8)
Base KSU main PCB
(TMAU2)
Digital telephones (with or without RPCI-DI or
ADM)
Stand-alone Data Interface Units (PDIU-DS)
Door Phone Lock/Control Unit (DDCB)
Digital Direct Station Selection Console (DDSS)
Cordless Digital Telephone (DKT2004-CT)
25-pair
Amphenol
CO or DID line circuits (4)
(TCOU or TDDU) Loop start or DID lines RJ11
modular
BRI (S/T) circuits (2)
(TBSU)1
1. Each circuit can be set independently for line or station side S/T BRI.
2 BRI (S/T) circuits configure as BRI lines or
station ports. BRI lines require a dealer
supplied NT-1.
8-pair
modular
Power Failure Transfer
Interface (TCOU only) Standard telephone (one)2
2. Customer-supplied equipment not offered by Toshiba Telecommunication Systems Division.
RJ11
modular
Battery Backup Interface with
built-in charger Two 12-volt batteries Proprietary
connector/
cable
Cable &
batteries
Music-on-Hold/BGM
Interface Music-on-Hold/BGM source2RCA jack
600 Ohm page Interface Amplifier/speaker RCA jack
Standard Telephone
Interface Unit (four-circuit,
KSTU2)
Standard telephones (no message waiting)2
Other single-line devices2
Alternate BGM source2
Fax machine2
Voice mail/auto attendant devices
25-pair
Amphenol
DTMF/ABR Receiver
(K4RCU3, K5RCU, or
K5RCU2)3
3. K4RCU provides four DTMF circuits. K5RCU and K5RCU2 provide five DTMF circuits. Also, K5RCU2 provides the Mu
law/A law jumper.
Automatic busy redial
Standard telephone ports
Interprets DTMF tones
DISA, DID, Tie lines, or auto attendant
Voice Mail
Internal
Automated Attendant (KKYS) Built-in automated attendant Internal
Control Relay
Choice of one:
MOH Source Control
Night Bell Control
BGM Mute Control
25-pair
Amphenol
Caller ID (TCIU2) TCOU Caller ID interface Internal T/R
to TCOU
RS-232 ports (TSIU)
Provides up to two ports for:
Maintenance PC or External modem interface
Voice Mail SMDI interface
SMDR interface
The TSIU does not support a built-in modem.
3-pair
modular
DK40i Configuration
Base/Expansion KSU Compatibility
Strata DK I&M 5/99 2-3
DK40i Configuration
Base/Expansion KSU Compatibility
Expansion Units that are compatible with various Base KSUs are shown in Table 2-2.
Table 2-2 Compatible Base KSUs and Expansion Units
Station, Lines, and Stratagy DK Voice Mail
The optional DK40i Expansion KSU has four universal slots which can support Stratagy DK, loop
and ground start lines, DID and Tie lines, ISDN BRI S/T lines and stations, Toshiba and analog
stations, and option interface PCBs. PCBs that support lines and can be installed in the expansion
unit are the RCOU/RCOS, KCDU, REMU, RBSU, or RDDU (see Table 2-3).
PCBs that can support stations and be installed in the expansion unit are the PDKU2, RDSU,
PEKU, RSTU2, PESU, RBSU/RBSS, RWIU, and KCDU. PCBs that can interface SMDR, SMDI,
and a local or remote DKAdmin Personal Computer are PIOU, PIOUS, and RSSU (see Table 2-4).
Base KSU Expansion Unit
DK40i DK16e DK16
DK16 XXX
DK16e XX
DK40 XX
DK40i XX
X = Expansion Unit is compatible with Base KSU.
Table 2-3 DK40i Expansion KSU Components
PCB Circuits per PCB Interfaces Connector
KCDU 2 CO line circuits/
4 digital telephone
circuits
Central office loop start lines RJ14C modular (CO Line
circuits)
Digital circuits same as PDKU2, except no
DDSS 25-pair Amphenol (digital
telephone circuits)
PDKU2 8 digital telephone
circuits
Digital telephones (with or without RPCI-DI
or ADM)
DDSS console
PDIU-DSs
DDCB
Cordless Digital Telephone (DKT2004-CT)
25-pair Amphenol
PEKU 8 electronic telephone
circuits
Electronic telephones
HDSS console
Alternate BGM source
EOCU PCB for OCA
External conference amplifier
HDCB
25-pair Amphenol
PESU
2 standard telephone
circuits/
4 electronic telephone
circuits (standard/
electronic telephone
ports)
Standard: same as RSTU (no MW)
Electronic: same as PEKU, except PESU
does not support HDSS console 25-pair Amphenol
DK40i Configuration
Base/Expansion KSU Compatibility
2-4 Strata DK I&M 5/99
PIOU,
PIOUS,
RSSU A PIOU or PIOUS can use an IMDU. See Table 2-4 for details.
25-pair Amphenol (PIOU,
PEPU)
Spring clip terminal
(PIOUS)
RBSU 2 ISDN BRI S/T circuits
(station or line)1
ISDN BRI S/T TE-1s and Terminal
Adaptors and ISDN BRI S/T line circuits
connected to an NT-1 adaptor. RJ-45
RBSS Two ISDN BRI S/T
circuits (station only) ISDN BRI S/T TE-1s and Terminal
Adaptors. RJ-45
RWIU 8 or 16 digital circuits for
Strata AirLink Up to four base stations (16 handsets max.) RJ-12 (6-wire modular
jack)
RCIU2 4 Caller ID circuits
8 circuits with RCIS Loop or ground start lines with Caller ID.
Requires: RCOU, RGLU2 or PCOU. RJ14C modular
RCOU 4 CO line circuits (lines) Central office loop start lines RJ14C modular
RDDU 4 Direct Inward Dialing
(DID) circuits DID lines RJ14C modular
RDSU
Without RSTS:
2 Standard telephone/
4 Digital telephone
circuits
With RSTS:
4 Standard telephone/
4 Digital telephone
circuits
Digital: Same as PDKU2, except no DDSS
Console
Standard: Same as RSTU2 (standard
telephone message waiting not available)
25-pair Amphenol
REMU 4 Tie line circuits
E&M Tie lines
2- or 4-wire transmission
Type I Signaling
Type II Signaling
Immediate start
Wink start
REMU (8-wire modular
jack) USOC RJ1CX
modular, 2- or 4-wire/Type
I or II
R48S 8 standard telephone
circuits
Optionally interfaces to the RSTU2 and
RDSU to extend loop length of standard
telephones from 600 ohms to 1200 ohms. 25-pair Amphenol
RGLU2 4 Line circuits Loop or ground start lines RJ14C modular
RSTU2 8 Standard telephone
circuits
Standard telephones
Voice mail ports
Off-premises stations
Other similar devices
Alternate BGM source
Auto attendant digital announcer
Message waiting lamp generator
25-pair Amphenol
Stratagy
DK
2 VM ports
4 VM ports
6 VM ports
8 VM ports
All the above Stratagy
DK systems use 8 station
ports in the DK40i
software.
None None
1. Each circuit can be set independently for line or station side (S/T BRI).
Table 2-3 DK40i Expansion KSU Components
(continued)
PCB Circuits per PCB Interfaces Connector
DK40i Configuration
Base/Expansion KSU Compatibility
Strata DK I&M 5/99 2-5
DK40i Configuration
Peripherals
An Expansion KSU can support PIOU, PIOUS, RSSU and PEPU PCBs (see Table 2-4 for a list of
options).
PIOU or PIOUS
The PIOU/PIOUS provides one dedicated RS-232 port for Station Message Detail Recording
(SMDR) connection to a call accounting device and one of the following:
a TTY/RS-232 port which can connect to a customer-provided VM SMDI or external modem
for remote maintenance, or to a local PC with DKAdmin
connectors for an internal modem (IMDU) for remote maintenance and administration
RSSU
The RSSU provides one TTY/RS-232 port for a connection to a VM SMDI or customer-provided
external modem for remote maintenance, or to a local PC with DKAdmin. The RSSU does not
support SMDR or IMDU.
Any device that connects to the PIOU, PIOUS, or RSSU should not be considered a station and
does not affect the system’s station capacity.
Table 2-4 DK40i Interface PCB Options
Interface Options1
1. Amplified page output (single zone, 3 watts, 8 ohms) on the PIOU and PEPU is not available on the DK40i.
RSSU PIOU PIOUS PEPU TSIU DK40i Base 2
2. These functions are standard (built-in) to the DK40i Base KSU.
Zone page interface (unamplified, 4 zones) X
Unamplified page output (single zone, 600 ,
duplex) X
Night transfer or Music-on-hold control relay XXX X
Door lock or external amplifier control relay X X X X
IMDU disables TTY output when piggy-backed onto
PIOU or PIOUS cards XX
Remote Maintenance using customer-provided
external modem, StrataControl and/or DKAdmin PC
(requires TTY output port) X X X X
SMDR output (RS-232/6-wire modular connector) XX X
Alarm sensor X X
Voice Mail SMDI (requires TTY output port) XXX X
DK40i Configuration
Feature Capacities
2-6 Strata DK I&M 5/99
Feature Capacities
The DK40i line, system feature and station capacities are shown in Tables 2-5~2-7.
Table 2-5 DK40i Line Capacities and Universal Printed Circuit Board Slots
Lines and PCB Slots DK40i
Universal slots1
1. There are four universal slots in the DK40i expansion unit.
41
CO lines – loop start 12
CO lines – ground start 12
DID lines (analog)2
2. In the D40i, DID, Tie, and BRI lines do not use up station ports as in DK40 and the DK424, R3. Each BRI line
circuit uses up to two CO lines of system capacity
12
Tie lines (analog)212
ISDN BRI S/T type line circuits (each circuit requires an NT-1 device)26 circuits
(12 B-channel/lines)
Squared System Maximum
(ground/loop lines + stations) 12 lines +
12 stations
Squared System Maximum
(Tie/DID lines + stations) 12 lines +
12 stations
Table 2-6 DK40i System Feature Capacities
Features DK40i
Amplified Conferencing12
Auto Attendant (built-in) simultaneous calls in dialing queue 5
Caller ID/ANI Abandoned Call Numbers - stored per station 10~100
Caller ID/ANI Abandoned Call Numbers - stored per system 200
CO Line Groups 8
Distributed Hunt (DH) Calls in Queue per Groups 10
DH Groups 16
DH stations per Group 28
DNIS Network Routing Numbers 100
DNIS Numbers 200
DTMF receivers 5
External Page Zones 4
Call Park Orbits - general 20
Call Park Orbits - individual 28
Personal LCD Messages per DKT210
Personal Message DKTs 16
[PhDNs] per System 28
[PDNs] per System 28
Ring Tones 3
Simultaneous Party Conferencing (4-party) 3
Simultaneous Two-CO Line conferencing (3-party) 4
Station Speed Dial 40
Stratagy DK Systems (per tenant group) 1
DK40i Configuration
Feature Capacities
Strata DK I&M 5/99 2-7
DK40i Configuration
Stratagy DK Systems (per system) 2
System LCD Messages 40
System Speed Dial 40
Telephone Page Groups 5
Telephone Group Page – simultaneous stations paged 28
Telephone Pickup Groups 20
Tenants 2
Toll Restriction (AC/OC) Table 8
Toll Restriction Classes 4
Verified Account Codes 300
Voice Mail Simplified Message Desk Interface (SMDI) Yes
1. Requires additional customer-supplied hardware.
2. Personal Messages includes: timed reminder memo and station speed dial memo.
Table 2-7 DK40i Station and Peripherals Capacities
Stations DK40i
Add-on modules (DADM) 12
Attendant consoles 0
DKT 2004-CT Cordless Telephones (simultaneous calls) 9
DKT 2004-CT Cordless Telephones 28
Door locks 3
Door phones 9
DSS consoles 3
Handset OCA stations 28
Off-premise stations 20
PDIU-DS1
1. Speaker OCA, PDIU and RPCI capacity is determined by PDKU 2B channel slot availability and power supply
limits.
24
RPCI-DI used for data + TAPI (per system) 24
RPCI-DI used for TAPI only (per system)124
Speaker OCA stations128
Standard stations 20
Telephones – DKT 282
2. To install the maximum of 28 total DKTs and EKTs, up to 16 of the stations can be EKTs and at least 8 of the
stations must be DKTs.
Telephones – EKT 162
ISDN Terminal Adapters and/or TE-1s combined 10 circuit
(20 devices)3
3. In the DK40i, BRI station circuits do not use up CO line numbers as in the DK424, R4. Each BRI station circuit
uses up to two station ports of system capacity. Toshiba BRI (S/T) station circuits are passive and allow up to
two devices to share a circuit.
Telephones – Strata Airlink Handsets 16
Table 2-6 DK40i System Feature Capacities
(continued)
Features DK40i
DK40i Configuration
Station Considerations
2-8 Strata DK I&M 5/99
Station Considerations
For configuration purposes, any device which is connected to a dedicated telephone circuit is
considered a “station.” Although the words “telephone” and “station” are often used
interchangeably in Strata DK40i documentation, devices other than telephones—such as Stand-
alone Data Interface units (PDIU-DSs)—should also be considered stations when configuring a
system since they require a dedicated telephone circuit. A station apparatus overview is shown in
Table 2-8.
Table 2-8 Strata DK40i Station Apparatus Overview
Station Type/Number of
Circuits
Required
PCB or
Interface Circuit(s) Base
Unit
Capacity
Base &
Expansion
Unit
Combined
Capacity
Digital telephone (DKT without
ADM or RPCI-DI) or Cordless
Digital Telephone
(DKT2004-CT)
Digital, one for
each DKT
Base KSU
PDKU2
KCDU
RDSU
1~8
1~8
1~4
5~8
828
Stand-alone Data Interface
Unit (PDIU-DS) Digital, one for
each PDIU-DS
Base KSU
PDKU2
KCDU
RDSU
1~8
1~8
1~4
5~8
727
Digital Direct Station Selection
Console (DDSS) Digital, one for
each DDSS
Base KSU
PDKU2
8
813
Digital Door Phone/Lock
Control Unit (DDCB) Digital, one for
each DDCB
Base KSU
PDKU2 or
first KCDU
5
1
1
13
Electronic Telephone (EKT) Electronic, one
for each EKT
PEKU
PESU
1~8
5~8 016
Electronic Direct Station
Selection Console (HDSS) Electronic, two
for the HDSS PEKU 7 and 8 0 2
Conference amplifier Electronic, two
for the amplifier
PEKU
PESU
6 and 7
6 and 7 02
Single-wire-pair devices:
Standard telephone
Voice mail device
Facsimile machine
Modem
Dictation equipment
Standard, one
for each device
(voice mail
devices may
require more
than one circuit)
KSTU2
RSTU2
PESU
RDSU
RDSU/RSTS
1~4
1~8
1~2
1~2
1~4
420
Alternate BGM source
May require interface
transformer, see Chapter 10 –
Peripheral Installation
Standard or
electronic, one
for the source
KSTU2
PEKU
PESU
RSTU2
2
3
8
2
11
DK40i Configuration
Telephone Circuit (Port) Types
Strata DK I&M 5/99 2-9
DK40i Configuration
Telephone Circuit (Port) Types
There are four types of telephone circuits to which stations can be connected: digital, electronic,
and standard telephone circuits. Also, there are ISDN (S/T) type telephone circuits, terminal
equipment (TE-1) and terminal adaptor circuits.
Digital Telephone Circuit Connections
The Strata DK40i Base KSU and the PDKU2 PCB each provide eight digital telephone circuits.
Each KCDU and RDSU PCB provides four. The RWIU PCB provides circuits to support up to 16
wireless digital telephones.
Note A maximum of four KCDU PCBs can be installed. If installed, KCDUs should be installed
per configuration tables. The following devices can be connected to digital telephone
circuits (see Table 2-9). Telephones connected to KCDU PCBs cannot be relocated or
swapped using the station relocation feature.
Table 2-9 Digital Telephone Circuits
Digital Device Circuits
Required Comments
Digital telephones
(2000- and 1000-series,
Cordless Digital Telephone-
DKT2004-CT)
1
Each digital telephone circuit can support a digital telephone. Only one
of the following options can be installed on a 2000-series digital
telephone: RPCI-DI, DVSU (SP-OCA) or ADMs.
Note The RPCI-DI) and the Add-on Module (ADM) do not require a
dedicated circuit. They share a circuit with the telephone.
Stand-alone Data Interface
Units (PDIU-DS) 1
Any digital telephone circuit, except for circuit 8 on a PDKU21, can
support a PDIU-DS.
Note There are two versions of the PDKU2: PDKU21 and PDKU2.
The versions are identical, except that circuits 1~8 on the
PDKU2 can each support PDIU-DSs/RPCI-DI, while only
circuits 1~7 on a PDKU21 can support PDIU-DSs/RPCI-DIs.
Digital Direct Station Selection
Console (DDSS) 1DDSS consoles can connect only to circuit 8 in the Base KSU and
circuit 8 on a PDKU2. The KCDU cannot support a DDSS console.
Digital Door Phone/Lock Control
Box (DDCB) 1DDCBs can only connect to Port 04 in the Base KSU, and Ports 12
and/or 20 on either the PDKU2 or KCDU.
Wireless Integrated Handsets 1 Each RWIU supports up to 32 Strata AirLInk integrated handsets.
DK40i Configuration
Telephone Circuit (Port) Types
2-10 Strata DK I&M 5/99
Electronic Telephone Circuit Connections
There are no electronic telephone circuits in the Base KSU, and none can be added to it. However,
either the PEKU PCB, which has eight electronic telephone circuits, or the PESU, which has four
electronic telephone circuits, can be installed in the Expansion KSU.
The following devices can be connected to electronic telephone circuits (see Table 2-10).
Table 2-10 Electronic Telephone Circuits
CAUTION! You must always calculate the Power Factor (PF)—see Worksheet 2. Exceeding
the PF will cause the power supply to fail. If PF is exceeded, replace EKTs with
DKTs.
Standard Telephone Circuit Options
In addition to supporting standard telephones, each of the standard telephone circuits can support
any one of a number of single-wire-pair devices, including voice mail/Auto Attendant devices and
modems (see Table 2-11).
Table 2-11 Standard Telephone Circuits
ISDN Station Devices
ISDN station devices must be S/T type. Each device requires a DK40i BRI circuit configured for
station side, as opposed to line side. Two BRI circuits are provided by each of the ISDN PCBs:
TBSU, RBSU, and RBSS. ISDN station devices include ISDN telephones, modems, terminal
adaptors, video cards, etc. A maximum of 10 BRI circuits can be provided for ISDN stations.
Electronic Device Circuits
Required Comments
Electronic telephones
(6500-, 6000-, 3000-, 2000-
series) 1Each electronic telephone circuit can support an electronic
telephone.
Electronic Direct Station Selection
Console (HDSS) 2
The system supports only one HDSS console. The console must
be connected to both circuits 7 and 8 on the PEKU. The PESU will
not support an HDSS console.
Alternate BGM source 1
The system supports an alternate BGM source which can be
heard over digital and electronic telephone and external page
speakers. This source can be connected to either circuit 3 on a
PEKU, circuit 8 on a PESU, or circuit 4 on a KSTU2 or PSTU PCB.
Conference amplifier 2
Up to three amplifiers for two CO line conferencing can be
connected to ports 9 and 10; 17 and 18; and 24 and 25 on a PEKU
or PESU.
Base KSU Expansion KSU
Standard Telephone Circuits KSTU2 RSTU2 PESU RSTU1 or
PSTU RDSU/
RSTS
Number of Standard Telephone Circuits 4 8 2 8 2/2
Supports Message Waiting Lamps on SLTs No Yes No No No
DK40i Configuration
Worksheet 1 – System PCB Assignment Guide
Strata DK I&M 5/99 2-11
DK40i Configuration
Worksheet 1 – System PCB Assignment Guide
This worksheet helps you configure the system. Use the following tables to record the hardware
that comprises the system. To ensure that the system port/line capacity is not exceeded, consult
Configuration Tables 2-13~2-16 when you fill out Tables 2-13 and 2-14 below. After configuring
the system, use Worksheet 2 to ensure that the system power factors are not exceeded.
Be sure to consult “Example Configuration Tables” on Page 2-13 when filling out these tables.
Table 2-12 Hardware Configuration
Base Cabinet Port/Line Capacity Check
Table 2-13 Strata DK40i Base Cabinet Station Port Configuration
Table 2-14 Strata DK40i Base Cabinet Line Configuration
Customer:
Location:
Base Cabinet Expansion Cabinet
Slot
No. 00 11 12 13 14 15 16 17 18
PCB
Type
None or
K4RCU3,
K5RCU or
K5RCU2
8 DKTs
None
None None
Universal
PCB Universal
PCB Universal
PCB
Universal
PCB (except
Stratagy DK)
TCOU (4
Loop Start
Lines)
TDDU (4
DID Lines) KSTU2
4 SLT
TCIU2
4 CLID
TBSU (2
BRI Ckts.)
Installed (Yes/No) PCB Type Port Type Port Total
Yes Motherboard Digital Telephone (8 ports) 8
KSTU2 Standard Telephone (4 ports)
TBSU circuit #1 ISDN station side (2 ports)
TBSU circuit #2 ISDN station side (2 ports)
Total Base Ports (16 ports max.) =
Installed (Yes/No) PCB Type Number of Line Types Line Total
TCOU Loop start (4 lines)
TDDU Direct Inward Dial (4 lines)
TBSU circuit #1 ISDN line side (2 lines)
TBSU circuit #2 ISDN line side (2 lines)
Total Base Lines (4 lines max.) =
DK40i Configuration
Worksheet 1 – System PCB Assignment Guide
2-12 Strata DK I&M 5/99
Expansion Capacity
Base and Expansions Cabinet Port/Line Capacity Check
Refer to Tables 2-13~2-15 when filling in Table 2-16 to determine the DK40i Expansion Capacity.
Table 2-16 Strata DK40i Base and Expansion CO Line Configuration
Table 2-15 Strata DK40i Expansion PCB Port/Line Capacity Reference Table
Expansion PCB Port/Line Type No. of Ports No. of Lines
PCOU Loop Start Lines 0 4
RCOU Loop Start Lines 0 4
RCOU/RCOS Loop Start Lines 0 8
RGLU Ground or Loop Start Lines 0 4
RDDU Direct In Dial Lines 0 4
REMU E&M Tie Lines 0 4
PEMU E&M Tie Lines 0 4
KCDU Digital Ports/Loop Lines 4 2
PDKU2 Digital Telephone Ports 8 0
RSTU2 Standard Telephone Ports 8 0
RWIU Strata AirLink Wireless Interface 8 or 16 0
Stratagy DK Built-in Voice Mail System 8 0
RDSU 2 Standard/4-Digital Telephone Ports 8 0
RDSU/RSTS 4 Standard/4 Digital Telephones ports 8 0
PEKU Electronic Telephone Ports 8 0
PESU 2 Standard/4 Electronic Telephone Ports 8 0
RBSU
2 ISDN BRI S/T circuits, station side or line side in any
combination shown below:
Both circuits line side 04
Both circuits station side 40
1 station and 1 line circuit 22
RBSS 2 ISDN BRI S/T circuits 4 0
Expansion
Slot No. PCB
Installed Port Type or Line Type Ports Lines
15
16
17
18
Total Ports and Lines in Expansion slots (15~18)
Total Base Unit ports and lines
(from Tables 2-12 and 2-13)
Total DK40i Base/Expansion ports and lines
(28 ports/12 lines max.)
DK40i Configuration
Worksheet 1 – System PCB Assignment Guide
Strata DK I&M 5/99 2-13
DK40i Configuration
Example Configuration Tables
Table 2-17 Hardware Configuration Example
Table 2-18 Strata DK40i Base Cabinet Station Port Configuration Example
Table 2-19 Strata DK40i Base Cabinet Line Configuration Example
Table 2-20 Strata DK40i Base and Expansion CO Line Configuration Example
Base Cabinet Expansion Cabinet
Slot
Number 00 11 12 13 14 15 16 17 18
PCB Type K5RCU2 8 DKTs TBSU KSTU2
4 SLT None PDKU2 RBSU/
RBSS RCOU PIOU
Installed (Yes/No) PCB Type Port Type Port Total
Yes Motherboard Digital Telephone (8 ports) 8
Yes KSTU2 Standard Telephone (4 ports) 4
Yes TBSU circuit #1 ISDN station side (2 ports) 2
TBSU circuit #2 ISDN station side (2 ports)
Total Base Ports (16 ports max.) = 14
Installed (Yes/No) PCB Type Number of Line Types Line Total
No TCOU Loop start (4 lines)
No TDDU Direct Inward Dial (4 lines)
TBSU circuit #1 ISDN line side (2 lines)
Yes TBSU circuit #2 ISDN line side (2 lines) 2
Total Base Lines (4 lines max.) = 2
Note One TBSU circuit is configured a s a station-side BRI and one circuit is line-side BRI.
Expansion
Slot No. PCB
Installed Port Type or Line Type Ports Lines
15 PDKU 8 Ports 8
16 RBSU/
RBSS 4 Ports and 4 Lines 4 4
17 RDDU 4 Lines 4
18 PIOU None
Total Ports and Lines in Expansion slots
(15~18) 12 8
Total Base Unit ports and lines (from Tables
2-17 and 2-18) 14 2
Total DK40i Base/Expansion ports and lines
(28 ports/12 lines max.) 26 10
Note Two RBSU circuits are line-side BRI and two RBSS circuits are station-side BRI.
DK40i Configuration
Configuration Considerations
2-14 Strata DK I&M 5/99
Configuration Considerations
The following considerations should be taken into account when filling out the tables in
“Worksheet 1 – System PCB Assignment Guide”.
Base Cabinet
1. Only one line PCB (TCOU, TDDU, or TBSU) can be installed in the Base cabinet.
2. If TBSU is installed, each circuit can be configured independently as a station side or line
side S/T BRI circuit.
3. Each TBSU ISDN BRI circuit uses two station ports and no line numbers if the circuit is
configured for the station side.
4. Each TBSU ISDN BRI circuit will use two line numbers and no station ports if the circuit is
configured for the line side.
5. TDDU provides four DID lines and does not use station ports.
6. Install TCIU2 for Base KSU CO (TCOU) Caller ID Lines.
CAUTION! To prevent system malfunction, do not install TCIU1 in the DK40i system.
7. K5RCU, K5RCU2 or K4RCU3 must be installed when using built-in automated attendant,
Voice Mail, ABR, Stratagy DK, standard telephone ports, Tie lines, DISA, or DID Lines.
8. TSIU can be used for an RS-232 Maintenance (TTY) port, SMDI or SMDR port. RSIU cannot
be used.
Expansion Cabinet
1. Each RDDU provides four DID lines and does not use station ports. This is different from the
DK424, DK40 and DK16e in which each DID circuit used a line number and station port.
2. Each REMU to PEMU provides the four Tie lines and does not use station ports. This is
different from the DK424, DK40, and DK16e in which each Tie line circuit used a line
number and station port.
3. Stratagy DK can be installed in the expansion unit to provide two, four, six or eight built-in
Automated Attendant/Voice Mail circuits. Always install Stratagy DK in slot 15, 16, or 17; do
not install Stratagy DK in slot 18. Program the Stratagy VM ports as if they were standard
telephone ports connected to an external VM device. All models of Stratagy DK use up eight
station ports.
4. Install RCIU2/RCIS in slot 17 (only) for Expansion KSU (RCOU/RCOS or RGLU2) Caller
ID Lines.
CAUTION! To prevent system malfunction, do no install RCIU1 in DK40i, and RCIU2
must not be installed in slot 18.
5. If required, install PIOU, PIOUS, and RSSU in any slot.
6. Speaker OCA and RPCI/DIU data applications can only be installed on digital telephone ports
in the DK40i Base KSU and slots 15 and 16 of the DK40i Expansion KSU (24 maximum).
DK40i Configuration
Configuration Considerations
Strata DK I&M 5/99 2-15
DK40i Configuration
7. Each Tie or DID line PCB installed provides four Tie or DID lines and does not use four
station ports as in the DK40 (PEMU, REMU, RDDU, and RDDU).
8. RWIU can be installed in any of the expansion cabinet slots (15, 16, 17, and 18) to support up
to 8 StrataLink handsets. If there are 9 to 16 handsets, the RWIU must be installed in slot 15
and slot 16 must be vacant. This system cannot support 24 or 32 handsets because of a port
limitation.
DK40i ISDN
Configure DK40i, ISDN BRI PCBs (RBSU, RBSS and TBSU) with the following rules
1. TBSU installs in the base cabinet to provide 2 BRI S/T circuits, each circuit can be station side
or line side in any combination.
2. If a TBSU is installed, TDDU or TCOU cannot be installed. Only one PCB (TSBU, TCOU or
TDDU) can be installed in the DK40i base cabinet for a given DK40i configuration.
3. RBSU installs in any expansion unit slot to provide 2 BRI S/T circuits which can be station
side or line side in any combination.
4. RBSS installs on an RBSU in any expansion unit slot to provide 2 BRI S/T circuits, which can
be station side only.
5. Each RBSU, RBSS and TBSU ISDN BRI circuit uses two station ports and no line numbers if
the circuit is configured for station side. This is different from the DK424 ISDN in which each
BRI circuit uses two station ports and two line numbers when the circuit is configured for
station side.
6. Each RBSU and TBSU ISDN BRI circuit will use two line numbers and no station ports if the
circuit is configured for the line side. This is different from DK424 ISDN, in which each BRI
circuit uses two station ports and two line numbers when the circuit is configured for line side.
7. Total maximum BRI S/T circuits on the station side is 10 (20 ports/B-channels max.).
8. Total maximum BRI S/T circuits on the CO line side is 6 (12 lines/B-channels max.).
DK40i Configuration
Worksheet 2 – System Power Factor Check
2-16 Strata DK I&M 5/99
Worksheet 2 – System Power Factor Check
The DK power supply was engineered for maximum cost efficiency to provide power for the most
configurations. Because of this design, some power limitations exist when using old electronic-
type telephones, telephone option hardware, or newer PCBs, such as RWIU, TBSU, RBSU/RBSS.
Telephone/Device PFs
The power supply of each KSU supplies a limited amount of power. For each KSU, calculate the
total Telephone/Device Power Factor (PF) and add it to Table 2-23. (See Table 2-12 for PCB
quantity and type.)
The TBSU, RBSU/RBSS and RWIU PCBs require more power from +5VDC than other PCBs;
therefore, it is necessary to calculate the +5VDC and -24VDC PF on DK40i.
Important! A system PF check must be performed for all configurations. See Table 2-21 for the
power supply +5VDC and -24VDC PFs for the DK40i system.
Table 2-21 DK40i System Power Factor
Note AC current limitation by National Electric Code.
Important! The -24VDC system PF is Expansion KSU PCBs and all telephone/options
connected to the Base and Expansion KSUs. Base KSU option PCBs are already
covered for -24VDC PF.
System Power Factors PCB/Telephone Device
Use the information in Table 2-22 to complete Tables 2-25 and 2-26.
Table 2-22 DK40i PCB’s Power Factors
Power Supply Max+5VDC PF Max -24VDC PF AC Input Current
TPSU16A 14 39 1.8A
PCB Type +5VDC PF -24VDC PF PCB Type +5VDC PF -24VDC PF
K5RCU2 0.6 NR RWIU 9.2 0.0
K5RCU 0.6 NR PIOU 2.5 6.5
K4RCU3 0.6 NR PIOUS 2.0 4.0
TSIU 0.6 NR IMDU 0.3 0.16
TCOU 1.6 NR RSSU 0.6 0.3
TBSU 2.5 NR RCIU2 0.6 0.2
KSTU2 1.0 NR RCIS 0.3 0.1
TDDU 1.8 NR PEKU 2.5 0.7
TCIU 0.4 NR PESU 1.6 0.5
PDKU1, 2 8.0 0.3 RMCU 0.6 0.3
KCDU 1.5 1.2 RMCS 0.6 0.3
PSTU/RSTU (-24V) 2.0 0.5 REMU2/PEMU 1.5 7.5
RSTU2/R48S (-48) 3.5 1.0 RDDU 3.0 7.0
RSTU2 3.5 0.5 RGLU2 2.5 2.5
RDSU (-24V) 1.5 0.3 RBSU (2TE) 2.5 1.0
RDSU (-48V) 1.5 0.5 RBSS (2NT) 0.6 0.3
RCOU 2.5 2.0 RBSU/R40S (2NT) 2.5 3.8
RCOU + RCOS (8 CO) 4.5 4.0 RBSU/RBSS/R40S (4 NT) 3.1 4.1
PCOU1, 2 2.0 2.0
DK40i Configuration
Worksheet 2 – System Power Factor Check
Strata DK I&M 5/99 2-17
DK40i Configuration
Worksheet Examples
Table 2-23 DK40i Telephone/Device 24 Volt Power Factor Worksheet Example (Base/Expansion KSU)
Table 2-24 DK40i PCB and Power Factors Worksheet Example
In the following example, the total DK40i PFs, 10.2 PF for the +5VDC PF category and 26.5
TPSU16 maximum +5VDC PF = 14; Maximum -24VDC PF = 39.
Telephone Devices Quantity X24VDC PF =24VDC Total
2000-series Digital Telephone (any series) 16 X1.0= 16.0
Cordless Digital Telephone (DKT2004-CT) X1.0=
2000-series Electronic Telephone X2.0=
3000-series Electronic Telephone X2.5=
6000-series Electronic Telephone X2.0=
6005-series Electronic Telephone X2.0=
6500-series Electronic Telephone X1.0=
DDCB/HDCB (w. MDFB) X1.2=
DDSS/HDSS Console X0.8=
Add-on Module X0.4=
RPCI-DI 8 X 0.5 = 4.0
PDIU-DI2 and PDIU-DS X0.8=
Standard Telephone (-48VDC) X1.0=
Standard Telephone (-24VDC) X0.5=
Power Failure Unit (DPFT) X3.0=
HHEU X0.1=
Stratagy DK X1.0=
Total -24VDC PF all Telephone Devices = 20.0
Note It is not necessary to consider the 5 volt PF for telephone devices.
Base PCBs PCB Installed +5VDC PF -24VDC PF
Yes No
K5RCU2 X 0.6 NR
K5RCU X NR
K4RCU3 X NR
TSIU X NR
TCOU X NR
TBSU X 2.5 NR
KSTU2 X 1.0 NR
TDDU X NR
TCIU X NR
Expansion Unit PCBs PCB Name
Slot 15 RBSU (2TE) 2.5 3.8
Slot 16 RBSS (2NT) 0.6 0.3
Slot 17 KCDU 1.5 1.2
Slot 18 KCDU 1.5 1.2
Telephone Devices from Table 2-23 N/R N/R 20.0
Total DK40i PF = 10.21
1. Power factors are within limits. If power factors are exceeded, the system size must be reduced to stay
within PF limits.
26.51
DK40i Configuration
Worksheet 2 – System Power Factor Check
2-18 Strata DK I&M 5/99
PCB and Power Factor Worksheets
See examples on previous pages.
Table 2-25 DK40i Telephone/Device Power Factor (Base/Expansion KSU)
Table 2-26 Power Factor Worksheet
Telephone Devices Quantity
Installed X-24VDC PF =-24VDC PF
Total
2000-series Digital Telephone (any series) X1.0 =
Cordless Digital Telephone (DKT2004-CT) X1.0 =
2000-series Electronic Telephone X2.0 =
3000-series Electronic Telephone X2.5 =
6000-series Electronic Telephone X2.0 =
6005-series Electronic Telephone X2.0 =
6500-series Electronic Telephone X1.0 =
DDCB/HDCB (w. MDFB) X1.2 =
DDSS/HDSS Console X0.8 =
Add-on Module X0.4 =
RPCI-DI X0.5 =
PDIU-DI2 and PDIU-DS X0.8 =
Standard Telephone (-48VDC)X1.0 =
Standard Telephone (-24VDC)X0.5 =
Power Failure Unit (DPFT) X3.0 =
HHEU X0.1 =
Stratagy DK X1.0 =
Total -24VDC PF of all Telephone Devices =
Base PCBs PCB Installed +5 Volt PF -24 Volt PF
Yes No
K5RCU2
K5RCU
K4RCU3
TSIU
TCOU
TBSU
KSTU2
TDDU
TCIU
Expansion Unit PCBs PCB Name
Slot 15
Slot 16
Slot 17
Slot 18
-24VDC PF of telephones/devices from
Table 2-25
Total DK40i PF =
Note If power factors exceed the maximum (+5VDC= 14, -24VDC = 39), the system size
must be reduced to stay within PF limits.
DK40i Configuration
DK16/DK16e/DK40/DK40i Component Compatibility
Strata DK I&M 5/99 2-19
DK40i Configuration
DK16/DK16e/DK40/DK40i Component Compatibility
The Strata DK16 Base KSU cannot be upgraded to a DK16e, DK40 or DK40i and the DK16
Expansion Cabinet is not compatible with the DK16e, DK40 or DK40i. The Strata DK40i is not a
modification of the DK40, but rather a completely new system.
The DK40i uses the DK40 expansion cabinet. The DK16e can be upgraded to DK40 by changing
a ROM chip, but not to a DK40i. The DK40 base cabinet cannot be upgraded to a DK40i.
The original DK16 two-loop start CO line and four-digital station interface unit (KCDU1A) is
forward compatible with the DK16e or DK40i.
Most DK16 PCBs are not compatible with the DK40i, including the four-port Standard Station
Interface Unit (KSTU1A), four-circuit DTMF/ABR Tone Detection Receiver Unit (K4RCU1A or
K4RCU2A), and the Auto Attendant feature cartridge (KFCU1A).
Four of the Strata DK40i PCBs are backward compatible with the DK16, DK16e and DK40. They
are: KSTU2A, K4RCU3A, K5RCU and K5RCU2. The DK40i Expansion Cabinet is also
backward compatible with the DK16.
Table 2-27 shows the component compatibility between the Strata DK16 components with the
DK16, DK16e, DK40 or DK40i systems.
Table 2-28 shows the component compatibility between the Strata DK16e, DK40 and DK40i
components with the DK16, DK16e, DK40 or DK40i systems.
Table 2-27 Strata DK16 Components
Strata DK16 Components Compatible
Part Description DK16 DK16e DK40 DK40i
DKSUB16A DK16 Base Cabinet X
KSTU1A 4-Standard Telephone Interface Unit X
K4RCU1A &
K4RCU2A 4-DTMF/ABR Tone Receiver X
KFCU1A Auto Attendant Feature Cartridge X
DKSUE16A DK16 Expansion Cabinet X
KCDU1A 2-Loop CO AND 4-DKT Interface Unit X X X X
KPSU16A Replacement Power Supply for DK16 X
DK40i Configuration
DK16/DK16e/DK40/DK40i Component Compatibility
2-20 Strata DK I&M 5/99
Table 2-28 Strata DK16e/DK40i Components
Strata DK16e/DK40/DK40i Components Compatible
Part Description DK16 DK16e DK40 DK40i
TCOU1A 4-Loop CO Line Interface Unit X X X
TDDU1A 4-DID CO Line Interface Unit X X X
TCIU2A Caller ID Interface Unit X X X
TSIU1A 2-I/O Serial Interface Unit X X X
KSTU2A 4-Standard Telephone Interface Unit XXXX
K4RCU3A,
K5RCU1A or
K5RCU2A1
1. For 9~12 DID and/or Tie lines, use K5RCU1A or K5RCU2A, not the K4RCU3A.
4- or 5-DTMF/ABR Tone Receiver (only 4 DTMF
receivers will operate on DK16 and DK16e) XXXX
KKYS1A Auto Attendant Feature Key X X X
DKSUE16A DK16 Expansion Cabinet X
DKSUET16A DK16e Expansion Cabinet XXXX
DKSUE40A DK40i Expansion Cabinet XXXX
KCDU1A 2-Loop CO and 4-DKT Interface Unit XXXX
TPSU16A Replacement Power Supply for DK40i X X X
TBSU1A 2-circuit ISDN BRI S/T Unit X
RBSU1A 2-circuit ISDN BRI S/T Unit X
RBSS1A 2-circuit ISDN BRI S/T Unit X
Strata DK I&M 5/99 3-1
DK40i Installation
DK40i Installation 3
This chapter explains how to install the Strata DK40i system. It includes information on site
requirements, wiring diagrams, and step-by-step instructions on how to install the unit(s), the
ground wiring, AC power cabling, reserve power (battery backup) cabling, and PCB cabling.
Inspection
1. When the system is received, examine all packages carefully and note any visible damage. If
any damage is found, do not open the packages. Contact the delivery carrier immediately and
make the proper claims.
2. After unpacking (and before installing), check the system against the packing list and inspect
all equipment for damage. If equipment is missing or damaged, contact your supplier
immediately.
3. Be sure to retain original packaging materials for re-use when storing or transporting system
hardware.
Packaging and Storage
CAUTION! When handling (installing, removing, examining) PCBs, do not touch the back
(soldered) side or edge connector. Always hold the PCB by its edges.
When packaging and storing the system, remove PCBs from the system cabinet (the power
supply may remain installed in the cabinet for storage and shipment). PCBs should be
packaged in their original antistatic bags for protection against electrostatic discharge. Be sure
to package equipment in its original shipping containers.
Site Requirements
This section defines the installation site requirements necessary to ensure a proper operating
environment for the DK40i. Also included are grounding requirements.
DK40i Installation
Site Requirements
3-2 Strata DK I&M 5/99
Input Power
The system requires an input power source of 115VAC ± 10VAC, 50/60 Hz, 15 amps. The AC
outlet is recommended to be dedicated and unswitched, with a solid third-wire ground. (See “AC
Power and Grounding Requirements” on Page 3-4.)
This eliminates interference from branch circuit motor noise or the like, and to prevent accidental
power-off. To avoid accidental power turn-off, Toshiba recommends that you do not use an ON/
OFF wall switch on this dedicated AC circuit.
For the Strata DK40i, a reserve power source (two customer-supplied 12-volt batteries) may be
connected to the system to serve as a power failure backup.
Clearance and Location
The minimum clearance requirements for the Strata DK40i Base and Expansion KSUs are shown
in Figures 3-1 and 3-2. Refer to Page 3-5 for DK40i KSU mounting instructions.
Consider the following conditions when selecting a location for the KSU(s):
The location must be:
Dry and clean
Well ventilated
Well illuminated
Easily accessible
2" 2" 2"
2"
18"
Front View
12.25"
Top View
3.5"
3 Feet
Wall
DK40i
Base KSU
4234
Figure 3-1 DK40i Base KSU Clearance
Requirements
2"
2"
18"
Front View
20"
Top View
3.5"
3 Feet
Wall
2"
DK40i
Base KSU
Expansion
Unit
BaseExpansion
2"
4235
Figure 3-2 DK40i Base KSU and Expansion
KSU Clearance Requirements
DK40i Installation
Site Requirements
Strata DK I&M 5/99 3-3
DK40i Installation
The location must not be:
Subject to extreme heat or cold
Subject to corrosive fumes, dust, or other airborne contaminants
Subject to excessive vibration
Next to television, radio, office automation, or high frequency equipment
If reserve power is to be installed for the Strata DK40i, the batteries will require a well-ventilated
location close (within nine feet) to the DKSUB40 (the optional Toshiba-supplied battery cable is
nine feet in length).
Table 3-1 provides a summary of the electrical and environmental characteristics
Table 3-1 Summary of Electrical/Environmental Characteristics
DK40i Primary Power
Input AC (Power Supply Specification)
AC frequency
Power
AC input current
85~135VAC
50/60 Hz
DK40i - 75 watts maximum
1.8A maximum
Environmental Specifications
Operating temperature
Operating humidity
Storage temperature
32~104° F (0 ~40° C)
20~80% relative humidity without condensation
-4~158° F (-20~70° C)
Power Supply
DC voltage output specification -24VDC (-25.94~-28.66VDC)
+5VDC (+4.5~+5.5VDC)
-5VDC (-4.5~-5.5VDC) - Expansion KSU only
Battery Charger Characteristics
Charger: current limiting
Nominal float voltage: 2.275 volts/cell
Charge current: 0.7 amps maximum
Battery discharge cut-off voltage: 20.5 ±0.5VDC
KSTU2, PSTU or PESU (Circuits 1 and 2)
Ring Voltage Square wave output with high/low option jumper:
Low position 130 ± 20VDC peak-to-peak (no-load)
High position, 190 ± 25VDC peak-to-peak (no-load)
Ringing capability 2 REN maximum per circuit, high or low position
KSTU2, PSTU, or PESU modem interface
data rate 14,400 bps maximum
RSTU, RSTU2 or RDSU
Ring Voltage 80V RMS sine wave
Ringing capability 1.5 REN per circuit, with or without Message Waiting
RSTU2 Message Waiting Voltage -90VDC/one telephone per circuit (max.)
RSTU, RSTU2, or RDSU modem interface
data rate 14,400 bps maximum
Traffic Rating Characteristics
9 CCS per station system-wide
DK40i Installation
AC Power and Grounding Requirements
3-4 Strata DK I&M 5/99
AC Power and Grounding Requirements
The DK40i requires a solid earth ground for proper operation.
The AC power cord contains a conductor
for the “third-wire ground” provided by
the commercial power outlet. The third-
wire ground should be the only ground
necessary for the DK40i; this ground
must originate at the buildings main
power distribution panel and have a solid
connection to earth ground. (See Figure
3-3.)
CAUTION! Lack of proper ground
may cause improper
operation and, in extreme
cases, system failure.
AC Power and Third-wire Ground
Test
Test the “third-wire ground” for continuity by either measuring the resistance between the third
prong terminal (earth ground) and a metal cold water pipe (maximum: 1 ohm), or by using a
commercially available earth ground indicator. If neither procedure is possible, perform the
following earth ground test procedure.
To perform the earth ground test procedure
1. Obtain a suitable voltmeter, and set it for a possible reading of up to 250VAC.
2. Connect the meter probes between the two main AC voltage terminals (white and black wires)
on the wall outlet. The reading obtained should be between 100~125VAC.
3. Move one of the meter probes to the third terminal (green wire ground). Either the same
reading or a reading of zero volts should be obtained.
4. If the reading is zero volts, leave one probe on the ground terminal and move the other probe
to the second voltage terminal.
CAUTION! If a reading of zero volts is obtained on both voltage terminals (white wire to
green wire, black wire to green wire), the outlet is not properly grounded. Omit
Steps 5 and 6, and see following CAUTION!
5. If a reading of zero volts on one terminal, and a reading of 100~125VAC on the other terminal
is obtained, remove both probes from the outlet.
WARNING! Hazardous voltages that may cause death or injury are exposed during
the following test. Use great care when working with AC power line
voltage.
Figure 3-3 DK40i Grounding Diagram
Power
Supply
FG
Third Wire
AC Ground
Ground 1 Third Wire Ground
To AC Power Cord
DK40i BaseKSU
A
Electrical Building
Ground (Main Power
Distribution Box)
Alternate Ground
Grounding Rod
AC Voltage
115VAC
± 10VAC
AC Current
1.8 amps max.
4236
4' 5"
DK40i Installation
KSU Mounting Considerations
Strata DK I&M 5/99 3-5
DK40i Installation
6. Set the meter to the “OHMS/Rx1” scale. Place one probe on the ground terminal, and the other
probe on the terminal that produced a reading of zero volts. The reading should be less than 1
ohm.
CAUTION! If the reading is more than one ohm, then the outlet is not adequately grounded.
If the above tests show the outlet AC voltage is not in range or is not properly
grounded, the condition should be corrected (per Article 250 of the National
Electrical Code) by a qualified electrician before the system is connected.
Alternate or Additional Ground
If the “third-wire” AC ground can not practically be improved or if extreme motor noise or other
disturbance causes system malfunction, or if local area lightning storms exist, a separate direct
ground may be warranted.
Connect a separate earth ground from a cold water pipe or earth grounding rod directly to the FG
screw terminal on the DK40i power supply (see Figure 3-3).
KSU Mounting Considerations
The Base KSU and the optional Expansion KSU are both designed to be mounted on a wall or
other vertical surface. Toshiba recommends using method 1 or 2 (see Figure 3-4).
Prior to Installation
1. Loosen the screws on the front cover and the side cover of the Base KSU, remove the covers
(see Figure 3-5). Figure 3-6 on Page 3-11 details the interior.
2. Place the BATT jumper plug to the ON position.
3. Install a CO line board, either the TDDU or TCOU onto the TMAU board (see Figure 3-7).
The TCOU provides four loop start CO lines and can accommodate the Caller ID interface
unit.
The TDDU provides four DID lines.
4. Set CO line card switches.
TCOU: Set the TCOU PAD switches (SW400-SW475) to the appropriate position (see Figure
3-21 on Page 3-32). The factory setting is NORMAL. If CO lines are connected to a PBX or
are in close proximity to the central office the PAD position may be required.
TDDU: Set the TDDU PAD switches to the appropriate position. Also, set the high/low
voltage jumper plugs as required for proper dial pulse operation. See Figure 3-22 on Page 3-
35.
5. If you are not installing a TCIU2, skip to Step 6. To install the TCIU2 (see Figure 3-20 on
Page 3-29), align the prongs P20, P21, and P22 over P120, P121, and P122 of the TCOU and
gently press down. Slip the plastic stand-off hook through the hole.
CAUTION! To prevent system malfunction, DO NOT install TCIU1 in the DK40i system.
DK40i Installation
KSU Mounting Considerations
3-6 Strata DK I&M 5/99
6. The TCOU or TDDU cards have a green and yellow wire with a two-prong spade on the end.
Slip the spade under the second screw from the right on the power supply (see Figure 3-7).
7. If applicable, install KSTU2 Standard Telephone Interface Unit. The KSTS2 comes pre-
installed onto the KSTU2. Then install both boards into the DK40i Base KSU (see Figures
3-17~3-19, beginning on Page 3-26).
8. If applicable, install the K5RCU or K5RCU2 or K4RCU3 (which provides Automatic Busy
Redial and DTMF tone detection) into the Base KSU (see “K4RCU, K5RCU or K5RCU2
Installation” on Page 3-23).
9. If applicable, install the KKYS (which provides built-in Auto Attendant) onto the K5RCU or
K5RCU2 or K4RCU3.
10. If applicable, install the TSIU Serial Interface PCB into the KSU (Figure 3-23 on Page 3-37).
If the TSIU is used for SMDR or TTY, then the PIOU/PIOUS SMDR/TTY output is not
active.
Testing the System’s Power Supply
If the “AC” or “DC” LEDs fail to light in Steps 1 or 3, see TPSU16 Circuit Breaker Reset
Procedure–Case 1.
1. Plug the AC power cable into an outlet (see Figure 3-8). The “AC” LED on the power supply
lights green.
2. Turn ON the DC power switch for the TPSU16 power supply (see Figure 3-6). The “DC” LED
on the power supply lights green.
3. Using a voltmeter or other device which checks voltage, measure the voltages referenced to
frame ground (FG) at the P16 connector pins (test points) located on the motherboard. The
voltages should fall within the ranges below.
Yellow-green, black, and green wires: 0V
Two yellow wires: -27V
Range: -25.94V~-28.66V
If the voltages do not fall within the ranges, unplug the DC power pins from the P16 connector
and measure again at the same location; if the ranges remain unacceptable. See TPSU16
Circuit Breaker Reset Procedure–Case 2.
DK40i Installation
KSU Mounting Considerations
Strata DK I&M 5/99 3-7
DK40i Installation
TPSU16 Circuit Breaker Reset Procedure
Case 1
If the AC and DC LEDs on the TPSU16 power supply in the Strata DK40i Base KSU do not light,
even though the AC power plug is inserted into the wall outlet and the TPSU16 DC power switch
is turned on, the AC overvoltage circuit breaker may have opened.
To reset the AC overvoltage circuit breaker
1. Remove the AC power plug from the wall outlet, turn the DC power switch OFF, and wait six
minutes.
2. After six minutes, insert the AC plug back into the wall outlet and turn the DC power switch
ON. The AC and DC LEDs should turn on and the system should operate.
If the system fails to operate, either the wall outlet is not providing AC power or the system’s
power supply is defective.
3. If the AC power checks good, replace the power supply (see “Power Supply Removal and
Replacement” on Page 3-19).
Case 2
If the TPSU16 power supply AC and DC LEDs light, but the system does not operate, the TPSU16
DC output overcurrent circuit breaker may have opened because of a DC short circuit.
To reset the DC output overcurrent circuit breaker
1. Turn the DC power switch OFF for 15 seconds and then turn it back on. The system will go
back to normal operation if the overcurrent breaker resets.
2. If the system continues to fail, press in the two -24VDC circuit breakers located on the bottom
left corner of the TPSU16 power supply.
If, then, the system does not return to normal operation, the TPSU16 power supply may be
defective or an optional PCB may be shorting out the TPSU16.
3. Remove all optional PCBs and the Expansion KSU to locate the short, then repeat Steps 1 and
2 and perform the power supply test.
4. If the power supply fails the test, replace the power supply (see “Power Supply Removal and
Replacement” on Page 3-19 for more information.). If the power supply passes the test, the
DK40i Base KSU is probably defective.
DK40i Installation
KSU Mounting Considerations
3-8 Strata DK I&M 5/99
Mounting the Base KSU
To mount the Base KSU
1. Place the Base KSU on the desired location on the mounting surface and mark the location of
the four screw holes (there is one on each corner). See Figure 3-6.
Make sure the location of the Base KSU meets the minimum clearance requirements specified
in Figure 3-1 on Page 3-2.
Note The Base KSU AC power cord is 4 feet 5 inches long.
2. Drill holes on these marks.
If mounting the KSU directly to a wall, align screws with studs behind the wall. If using a hard
board between the KSU and the wall, install screws first to the hard board, and then secure the
hard board to the wall, making certain that screws are aligned with studs.
3. Secure screws approximately two thirds of the way into the top two holes on the mounting
surface.
4. Hang the unit from the top two screws and then secure the screws completely into the
mounting surface.
5. Finish securing the unit to the mounting surface by completely screwing the bottom two
screws into the wall.
6. Ground system according to AC Power and Grounding Requirements” on Page 3-4.
7. Connect applicable wiring (e.g., modular CO line cords, 25-pair amphenol connector cable–
see Figure 3-25 on Page 3-41) to the Base KSU and then fasten wiring to the unit with the tie
wrap that comes with the Base KSU (see Figure 3-8 on Page 3-13). Remove amphenol
connector clamp from plastic bag that comes with the Base KSU. Fasten the clamp to hold the
amphenol connector.
8. Connect Reserve batteries and plug battery cable into BATT connector of the KPSU16 power
supply (see “Reserve Power Option” on Page 3-17).
9. If the Expansion KSU is going to be installed, refer to “Mounting the Expansion KSU” on
Page 3-9. If not, proceed to Step 1.
10. Plug the AC power cable into an outlet and then turn ON the power supply switch.
11. Reinstall the front and side covers onto the Base KSU.
WARNING! To prevent electrical shock, make sure the power supply switch is turned OFF.
DK40i Installation
KSU Mounting Considerations
Strata DK I&M 5/99 3-9
DK40i Installation
Mounting the Expansion KSU
Important! For purposes of identification, the labels appear on the boxes and Expansion KSUs
(see Table 3-2).
Table 3-2 Expansion Unit Labels
To mount the Expansion KSU (see Figures 3-4, 3-6, 3-8~3-11)
1. Make sure the side cover is removed from the Base KSU. Turn Base KSU DC power switch
OFF.
2. Set the Expansion KSU on the Base KSU’s hinge mounts, making sure that the Expansion
KSU sets properly in place.
3. Remove the safety lock from plastic bag that comes with the Expansion KSU. Install safety
lock to the Base KSU as shown.
4. Pull out on the safety lock until it can no longer be moved, securing the Expansion KSU to the
Base KSU. Do not detach the lock from the Base KSU.
5. Connect the Expansion KSU ribbon cable to the connector on the Base KSU. Close ribbon
cable connector lock on Base KSU.
6. Connect Expansion KSU green/yellow ground wire plug (FG2) to TB1 of the Base KSU.
(Make sure the plug locks on FG2.)
7. Making sure that the Expansion KSU is flush against the mounting surface, mark the location
of the Expansion KSU mounting screw hole.
8. Swing the Expansion KSU away from the mounting surface, and drill a hole at the mark made
in Step 7.
9. Install the PCBs per “Worksheet 1 – System PCB Assignment Guide” on Page 2-11 and slide
the slot lock to the lock position.
10. Swing the Expansion KSU back to the mounting surface and secure it to the surface with a
screw.
11. Connect the wiring (e.g., modular CO line cords, 25-pair amphenol connector–per Chapter 8 –
DK40i/DK424 Universal Slot PCB Wiring) to the PCBs.
12. Fasten the wiring with Tie wraps (supplied) to the bottom of the expansion and Base KSUs.
13. Knock out the tab on the bottom of the side cover.
14. Plug the AC power cable into an outlet and then turn ON the power supply switch.
15. Install the side cover to the Expansion KSU.
DK40i DK40 DK16e DK16
Expansion Unit Box Labels DKSUBI40A DKSUB40A DKSUBT16A DKSUB16A
Expansion KSU Model No.
(expansion case bottom) Model DKSUE40A1
Strata DK40
1. Strata DK40 may appear on a label.
Model DKSUE40A
Strata DK40 Model DKSUET16A
Strata DK16e Model DKSUE16
Strata DK16
WARNING! To prevent electrical shock, make sure the power supply switch is turned
OFF.
DK40i Installation
KSU Mounting Considerations
3-10 Strata DK I&M 5/99
Method 1 Method 2
Stud
Plaster Board
Stud
Plaster
Board
Hard Board
(1/2 Inch Plywood)
Expansion
KSU
Base KSU Base KSU
Expansion
KSU
1614
Figure 3-4 KSU Wall Mounting
Base Cover
Side Cover
AC DC
POWER
Cover
Screws (6)
=
4237
Six cover screws
to be removed
before mounting
KSU Model: DKSUBI40A
Strata DK40i
Label on edge of
Base KSU
Figure 3-5 Base KSU Exterior
DK40i Installation
KSU Mounting Considerations
Strata DK I&M 5/99 3-11
DK40i Installation
Figure 3-6 DK40i Base KSU Interior
FG2
POWER SUPPLY ASSEMBLY
MODEL
INPUT: AC127V 2.2A 60 HZ
OUTPUT: -27.3V 2.8A. -27.3V 0.2A
V. 1A 1996-05 00001
TOSHIBA CORPORATION
TPSU16A
MADE IN
WARNING
Hazardous voltage inside!
If servicing required
remove A. C. plug.
12
+
-
BATT
PN2
12
AC DC
DC POWER
TMAU2A
OFF
ON
4238
Connect Expansion
Unit TB1 TO FG2
Expansion KSU
Cable Receptacle
Important Notice
Battery Jumper
-24 Volt Circuit
Breakers
Reserve Power
Battery Jack
Base Telephone
Tip/Ring and
Relay Contact
Music-on-Hold
Input
Music-on-Hold
Sensitivity Adjustment
IMPORTANT: DKSUE16A is incompatible with this unit
DKSUET16A or DKSUE40A is required for expansion
DK40i Installation
KSU Mounting Considerations
3-12 Strata DK I&M 5/99
+-
TCOU1A V1
TC1U2A
Optional with TCOU
(provides Caller ID)
Install a TCOU, TBSU
or TDDU here
FG Screw
TDDU1A V1
3796
TBSU1A
FS
LOS
TS
BSY
FS
LOS
TS
BSY
Figure 3-7 CO Line Board Installation into DK40i Base KSU
DK40i Installation
KSU Mounting Considerations
Strata DK I&M 5/99 3-13
DK40i Installation
Figure 3-8 Base KSU Cables and Connectors
AC DC
POWER
Self-Adhesive
Rubber Pad
Supplied in
plastic bag
with Base KSU.
Modular
Connector
RCA Plug
Amphenol
Connector
Tie Wrap
Holder
Base KSU
PIN Jack
Cord (X2)
Amphenol
Cord (X1)
Modular
Cord (X5)
Tie Wrap
1
Amphenol
Clamp
Supplied in
plastic bag
with Base KSU.
AC Power Cord
Do not route power
cord with other cords.
2161
DK40i Installation
KSU Mounting Considerations
3-14 Strata DK I&M 5/99
Figure 3-9 Base to Expansion KSU Connection
Hinge Mount
PULL
LOCK
PUSH
UNLOCK
Safety Lock
(Supplied with
Expansion KSU)
Ribbon Cable
(from Expansion KSU – Plugs into
Expansion Connector (P3) of Base KSU)
Expansion KSU
Green/Yellow
FG2 Wire and Plug
(From Expansion
KSU – Plugs into
TB1 of Base KSU)
TB1 (FG2)
P3
Ribbon
Connector
Lock
2162
Base KSU
DK40i Installation
KSU Mounting Considerations
Strata DK I&M 5/99 3-15
DK40i Installation
Figure 3-10 Expansion KSU Mounting and Connections
Expansion
Safety Lock
Expansion
KSU Latch
Ribbon Cable
to Expansion KSU
Mounting Hole
and Screw
Base KSU
Expansion
KSU
Tie Wrap Holder
FG Screw
AC Cord (4'4")
4241
FG2 Wire
FG2
POWER SUPPLY ASSEMBLY
MODEL
INPUT: AC127V 2.2A 60 HZ
OUTPUT: -27.3V 2.8A. -27.3V 0.2A
V. 1A 1996-05 00001
TOSHIBA CORPORATION
TPSU16A
MADE IN
WARNING
Hazardous voltage inside!
If servicing required
remove A. C. plug.
12
+
-
BATT
PN2
12
AC DC
DC POWER
TMAU2A
PULL
LOCK
PUSH
UNLOCK
Model DKSUE40A
Label on edge of Expansion KSU
DK40i Installation
KSU Mounting Considerations
3-16 Strata DK I&M 5/99