PDF Touch Master Infinity (Upright) [Operation] [English]

Touch Master Infinity Upright Touch Master Infinity Upright

User Manual: PDF T E X T F I L E S

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Page Count: 68

JANUARY 2000

16-60091-101

Operations Manual Includes

Setup and Safety • Service • System • Parts • Wiring • Troubleshooting

The manufacturer intends that this game is to be operated for amusement purposes only and not in contravention of any federal,

state or local law or regulation of the United States or any foreign country governing gaming devices. All operators of this game are

responsible for its operation in accordance with such laws and regulations. The manufacturer’s factory settings for this game may

require adjustment in order to comply with laws applicable in an operator’s specific jurisdiction. It is the operator’s responsibility to

determine whether adjustments are necessary and, if they are, to make the appropriate adjustments prior to operating the

amusement game.

Midway Amusement Games, LLC

3401 North California Avenue Chicago, Illinois 60618 USA

http://www.midway.com

UPRIGHT

STYLE

CABINET

Touchmaster® Infinity Upright QuickStart

Press TEST button.

Set volume and time.

Make other adjustments to currency, game price, erotic

software, etc.

Exit Menu System.

Replace cash box.

Close and lock upper and lower cash doors.

Play games.

Plug in line cord and turn on AC power.

Touch the Target

Calibrate Touchscreen and perform Calibration Test.

Remove items from shipping carton. Remove key from

coin return. Open upper cash door. Remove keys from

hook on left inside coin door. Open lower cash door.

Remove cash box and locate spare parts, line cord, etc.

VOLUME

100

MAX

UPPER

CASH

DOOR

LOWER

CASH

DOOR

COIN

RETURN

Carefully tilt cabinet and insert leg leveler and nut into

each of the four corner threaded holes. Adjust levelers

so cabinet is steady and balanced.

Open upper coin door and press CAL. button.

CHAPTER

2 3



5 6

Setup and Safety

NOTICE: Information in this manual may change without notice. Midway Amusement

Games, LLC. reserves the right to make improvements in equipment function, design, or

components as progress in engineering or manufacturing methods may warrant. Field

installed upgrade kits may also change the operating sequence or functions.

Setup - 2 Midway Amusement Games, LLC

SAFETY INSTRUCTIONS

Read safety instructions before preparing Video Game Machine for play, performing maintenance, or

beginning service procedures. These instructions apply to all operators and service personnel. Specific

notes, cautions, and warnings appear in manual where applicable.

LABELS: Labels posted directly on and in Touchmaster® Infinity contain important

information. Most replaceable assemblies are labeled with part numbers and versions or

date codes for easy identification. Caution labels are placed to alert readers to potential

equipment damage. Warning labels address possibility of personal injury.

HIGH VOLTAGE CONSIDERATIONS: CRTs and their power supplies can retain energy

long after power is turned off. This is especially true when a defective circuit prevents a

normal discharge. Connect a well-insulated ground strap to metal chassis. Slide free end of

strap under CRT anode cap until you make contact. Wait two minutes for charge recovery,

then discharge anode again.

ELECTRICAL GROUND: To avoid electrical shocks, do not connect line cord or turn AC

power on until you have inspected Video Game Machine. Use only factory-approved AC

line cords. Only plug this game into a grounded 3-wire outlet. Never use a “cheater” plug or

cut off ground pin on line cord.

AC LINE VOLTAGE: AC line voltage and frequency vary for different countries and

continents. Measure local line voltage if you are not sure of its value. Set power supply

selector switch and transformer taps for best voltage match.

HEAT: When left on for long periods of time, internal components–especially heat sink–

may become very hot. Check temperature of internal components before touching.

MOVEMENT: This Video Game Machine contains fragile components. Avoid rough

handling when moving machine to its destination. Do not relocate Touchmaster® Infinity

while AC power is on.

UNPACKING: Inspect shipping carton and its contents for signs of damage before

removing cabinet. Begin assembly only after identifying and accounting for all parts. Keep

spare parts and documents with machine.

EPILEPSY WARNING: A very small portion of the population has a condition which may

cause them to experience epileptic seizures or have momentary loss of consciousness

when viewing certain kinds of flashing lights or patterns that are commonly present in our

daily environment. These persons may experience seizures while watching some kinds of

television pictures or playing certain video games. People who have not had any previous

seizures may nonetheless have an undetected epileptic condition.

If you or anyone in your family has experienced symptoms linked to an epileptic condition

(e.g. seizure or loss of awareness), immediately consult your physician before using any

video games.

Parents should observe their children while they play video games. If you or your child

experience any of the following symptoms: dizziness, altered vision, eye or muscle

twitching, involuntary movements, loss of awareness, disorientation, or convolutions,

discontinue use immediately and consult your physician.

GAME LOCATION: Do not operate Touchmaster® Infinity near equipment or vents that

produce excessive heat or moisture. Ensure drapes or other furnishings do not block air

circulation around cabinet vents. Platform beneath cabinet must safely support its weight

and remain steady when touched. Route line cord away from possible foot traffic.

RADIATION: High voltages used in monitor can generate X-rays under fault conditions.

Do not substitute high voltage components or modify circuit without factory authorization.

Follow manufacturer’s directions for measuring and adjusting CRT anode voltage.

Touchmaster® Infinity Upright Setup - 3

GLASS PARTS: Wear protective gloves and use both hands when carrying or moving

parts made of glass. CRTs usually implode if broken. Glass pieces can fly eight feet (more

than two meters) or more from point of impact.

WARNING: Use of non-Midway parts or circuit modifications may cause serious injury or

equipment damage. Use only Midway Amusement Games, LLC authorized parts.

• For safety and reliability, substitute parts and modifications are not recommended.

• Substitute parts or modifications may void CE type acceptance.

• This game is protected by Federal Copyright, trademark, and patent laws.

Unauthorized modifications may be illegal under Federal law. This also applies to

Midway Amusement Games, LLC logos, designs, publications, and assemblies.

Moreover, facsimiles of Midway Games, Inc. equipment (or any feature thereof) may

be illegal under federal law, regardless of whether such facsimiles are manufactured

with Midway components.

HARD DRIVE: This machine uses a hard disk drive to store game information, custom

settings, high scores, etc. Hard drives are sensitive to static electricity. When transporting

or storing drives, place them in anti-static bags. Or, you can transport drive in hard drive

box (part 08-8068). Handle hard drives carefully. Do not drop them or store heavy items on

top of them, as this may cause damage.

NOTICE: No part of this publication may be reproduced by any mechanical, photographic,

or electronic process, or in the form of a phonographic recording, nor may be transmitted,

or otherwise copied for public or private use, without permission of the publisher.

PRODUCT SPECIFICATIONS

Operating Requirements

Location

Domestic

Foreign

Japan

Electrical Power

120VAC @ 60Hz 3.0 Amps

230VAC @ 50Hz 2.0 Amps

100VAC @ 50Hz 3.0 Amps

Temperature

32°F to 100°F

(0°C to 38°C)

Humidity

Not to exceed 95% relative

Cabinet Statistics

Game Dimensions

Width 21.0" (53.3 cm)

Depth 25.7" (65.3 cm)

Height 57.2" (145.3 cm)

Shipping Dimensions

Width 23.5” (59.7 cm)

Depth 31” (78.7 cm)

Height 60” (152.4 cm)

Shipping Weight

220 Lbs

(100 kg.)

Design Type

Dedicated Video Game

Machine

Upright cabinet style

Equipment Characteristics

Video Display Monitor

VGA 640 x 480 resolution

19” (48.3 cm) CRT with

Touchscreen

Audio System

Digital Monaural

3” (10 cm) Full

Range Speaker

Currency Acceptors

Standard 1 Coin Mechanism Door

DBV ready

1 Coin Counter

Game Characteristics

Player Variables

Choice of many different games

1 or 2 players per game

High score recognition

Operator Variables

Coinage, Difficulty,

Graphics, Statistics

Modem, Time, Volume

Diagnostics

Automatic Power-Up Self-Test

Manual Multi-Level Menu System

Touchscreen Calibration

Setup - 4 Midway Amusement Games, LLC

GAME PLAY

Touchmaster® Infinity offers opportunities for expanded gameplay, graphics, connectivity, upgradability,

and earnings. The hard disk drive lets players enjoy a wider variety of games, more vivid images and

action, and the chance to pit their scores against other players. It also makes upgrading simpler.

You can customize up to four Attract Mode Ad Screens, calling attention to games or tournaments,

advertising drink or food specials, announcing birthdays or special occasions, or promoting your

establishment name.

Models in Playboy® and other erotic games strip to their bikinis or their birthday suits. You can control

when and if these images are viewable, although they are turned off at the factory. You can also change

the “card” games to “tactic” games and make playing cards look like tiles to comply with local regulations.

Game instructions are built into the software and appear at the start of each game. Players can recall

instructions during game play by touching the ? button. A player unhappy with a game can stop a game

with the Exit button. However, game credits are spent once play begins and are not refunded or reused.

STANDARD MAINTENANCE

This Video Game Machine uses the same surface for video display and player controls. Because players

use their fingers, the entire cabinet will quickly become covered with fingerprints. We recommend you

clean the cabinet frequently to ensure maximum customer interest.

CAUTION: Use only isopropyl alcohol and warm water as a Touchscreen cleaning

solution. Do not use products with ammonia, chlorine, bleach, lemon, vinegar, TSP (tri-

sodium phosphate), or any abrasive ingredients. Many common household cleaners

include these chemicals.

Glass surfaces

You do not need to switch off AC power to clean glass. Apply a mixture of isopropyl alcohol and water to

a clean cloth or sponge, then use this to wipe screen. Do not apply the cleaner directly on glass! Liquids

could drip down into Touchscreen circuits and cause erratic operation.

TOUCHSCREEN

C3H8O & H2O

Cabinet

Use only non-abrasive cleaners to avoid damaging decals and graphics. Apply the cleaner to a clean

cloth or sponge, then use this to wipe. Do not apply the cleaner directly to cabinet! Liquids could enter the

cabinet, damaging electronic circuits and voiding the warranty.

Calibration

After each cleaning, and after each time you move the cabinet, check screen calibration for accuracy.

Use Calibrate Test to determine if recalibration is required.

Touchmaster® Infinity Upright Setup - 5

TYPICAL UPRIGHT CABINET INSTALLATION

CABINET FRONT AND REAR

1. Remove items from shipping container and set them aside. Line cord and spare parts bag are

shipped in cash box. Inspect the exterior of the cabinet and CRT for any signs of damage.

2. Cash door keys are attached to marquee currency acceptor. Remove keys. Unlock and open lower

cash door. Leg levelers and other cabinet parts are in cash box.

3. Find four leg levelers and nuts in spare parts bag. Install one nut onto each leveler. Install one leveler

and nut into threaded hole in each cabinet corner. Do not tighten nuts yet.

LEG LEVELER AND NUT INSTALLATION

4. Remove and save screws from cabinet rear door. Lift door off cabinet. Inspect interior for signs of

damage. Check all major assemblies to ensure they are mounted securely.

Setup - 6 Midway Amusement Games, LLC

5. Refer to Cabinet Wiring Diagram in Wiring Chapter and check that all cable connectors are correctly

secured. Do not force connectors; they are keyed to fit in only one direction. Bent pins and reversed

connections may damage Touchmaster® Infinity and void warranty.

INSTALLATION OF EXTRA LOCK PLATE AND HASP

6. You can install an extra padlock to secure rear door. Locate hasp in spare parts bag. Remove two

lock bracket nuts from inside cabinet, above rear door opening. Slide hasp onto bolts so that it

protrudes from hole in back of cabinet. Reinstall nuts.

7. Locate lock plate at top of rear door. Remove bolts and nuts from lock plate. Rotate plate so slot is

above door. Reinstall bolts and nuts and tighten firmly.

8. Line cord is with spare parts. Match holes on IEC plug with prongs in receptacle and push firmly to

seat line cord.

9. Return cash box to lower coin chamber. Close and lock coin doors. Store keys in a safe place (i.e., on

key hook inside cabinet).

10. Reinstall rear door. Install screws at top and sides of rear door and tighten snugly.

11. Lift and move Touchmaster® to intended location. Do not slide cabinet; it has no wheels. Adjust leg

levelers until cabinet is stable and level. Distribute weight equally on each corner. Tighten nuts firmly.

12. Plug line cord into grounded AC outlet. Do not use a “cheater” plug. Connect line cord ground wires.

Turn AC power on with switch in rear of cabinet. Self-diagnostics begin. If there are no errors, Attract

Mode begins.

13. If game fails to start, or if fuse blows, turn off AC power and remove line cord. Remove rear door and

check voltage setting on power supply. Replace fuse.

14. Unlock and open the coin door. Press and release the CAL pushbutton to optimize the monitor screen

touch sensors. Follow the screen instruction to calibrate and verify Touchscreen system.

15. Press and release the TEST pushbutton to set the game variables and verify operation.

16. Recalibrate the Touchscreen each time the cabinet is moved to a different location.

NOTICE: Touchmaster® Infinity has erotic software turned off at the factory and a label

indicating games are suitable for all ages.

Should you choose to turn erotic software on, apply appropriate red AAMA sexual content

label over the original label. The additional label is included in the spare parts kit.

CHAPTER



5 6

1 2

Service

NOTICE: This manual may change without notice. Midway Amusement Games, LLC

reserves the right to make improvements in equipment function, design, or components as

progress in engineering or manufacturing methods warrants. Installing field upgrade kits

may also change the operating sequence or functions.

Service - 2 Midway Amusement Games, LLC

SERVICING TOUCHMASTER® INFINITY UPRIGHT

Only qualified service personnel should maintain and repair a Touchmaster® Infinity. Read all instructions

and safety warnings carefully before beginning service. Failure to do so may cause serious injury or

damage to machine. More specific notes, cautions, and warnings appear in manual where applicable.

Read the safety notices in the previous chapter thoroughly before beginning service.

This Video Game Machine uses complex electronic components that are sensitive to static electricity.

Observe the following precautions when handling any electronics.

• Ensure AC power is turned off prior to servicing electronics. Do not remove or connect electronics

assemblies when power is on. Doing so will damage electronics assemblies and void the

warranty.

• Discharge any static electricity buildup in your body by touching the cabinet. This must be done

before touching or handling electronic assemblies.

• Store electronics assemblies in an anti-static bag in an anti-static area. When replacing

electronics, reuse the bag from the new part to store removed boards during service.

Fuse

Fuse is near the base of the rear of the cabinet, next to the power cord receptacle. To replace, first turn

AC power off and unplug line cord. Turn fuse holder ¼ turn counterclockwise and pull straight out of

cabinet. Replace with fuse of exact same type.

Coin Mechanism

Remove screws holding coin mechanism adapter plate to marquee assembly. Remove adapter plate.

Disconnect coin mechanism inside marquee assembly. Replace coin mechanism and plate.

Coin Mechnism Bulb

Remove adapter plate. Remove nut holding bulb assembly on stud. Slide bulb out of socket and replace

with exact same type.

COIN MECHANISM ASSEMBLY

Touchmaster® Infinity Upright Service - 3

ALTERNATE COIN MECHANISM ASSEMBLY

Speaker

Remove Marquee Rear Cover. Disconnect and mark polarity of speaker wires. Remove two nuts holding

speaker on studs and pull speaker out of marquee.

WARNING: When you touch a halogen bulb, oil from your fingers sticks to the glass and

can cause the bulb to overheat and fail. Bulbs are also extremely HOT after even a short

period of use. Always handle halogen bulbs carefully, holding them with tissue or a cloth.

Marquee bulb

Remove Lamp Mounting Plate. Slide halogen bulb from socket and replace with bulb of exact same type.

BACKLIT MARQUEE

PLASTIC COVER, CLEAR

FRONT COVER

SPEAKER BRACKET

FULL RANGE

3" SPEAKER

MARQUEE HOUSING

LIGHTBOX

BACK PLATE

HALOGEN LAMP, 2-PIN

HALOGEN BULB

SOCKET

LAMP MOUNTING PLATE

MARQUEE ASSEMBLY

Service - 4 Midway Amusement Games, LLC

CONNECTORS: Check that all cable connectors are correctly secured. Do not force

connectors. They are keyed to fit in only one location. Bent pins and reversed connectors

may damage your game and void warranty. You may choose to check all connections when

you remove your game from its carton, as connections may have loosened in transit.

ANTI-STATIC BAGS: Store electronic assemblies in an anti-static area. Keep board

assemblies in anti-static bags during service, transport, or storage.

CABINET REAR

Rear Door

Insert key in lock and turn clockwise. Remove screws on side of rear door. Carefully lift door off cabinet

and set in safe place.

CPU Cover

Remove Rear Door. Remove 11 machine screws holding electronics cover to CPU Board Assembly

panel.

Touchmaster® Infinity Upright Service - 5

CPU Enclosure and CPU Panel

Remove CPU cover. Detach cable connectors at top of CPU enclosure, as well as VGA connector and

Touchscreen connector. Remove four screws that hold wood CPU panel to wood cabinet cleats. Carefully

remove panel, with CPU enclosure and electronics assembly, from rear of cabinet.

Electronics Assemblies

Remove CPU cover. Disconnect cables at top of CPU enclosure, as well as VGA cable and Touchscreen

connector. Remove screws holding electronics assembly base to CPU panel.

Security Board Assembly

Remove CPU cover. Disconnect cable to CPU Board Assembly. Pull Security Board Assembly away from

retaining pins with a firm, gentle tug.

Hard Disk Drive

Remove CPU cover. Disconnect data and power cable. Remove four nuts holding bracket on studs.

Remove drive from cabinet. To remove hard drive from bracket, unscrew four side screws through bracket

into hard drive.

Battery

Remove CPU cover. Pry battery from socket and discard according to replacement instructions.

ELECTRONICS ASSEMBLIES

STATIC ELECTRICITY: Discharge static electricity buildup in your body by touching

exterior of cabinet. Do this before touching or handling electronic assemblies. Failure to do

this may damage assemblies.

Service - 6 Midway Amusement Games, LLC

Fan

Remove CPU cover. Remove four nuts on fan studs. Remove grill from fan. Remove fan from studs,

disconnecting fan cable as you pull fan out of cabinet.

Power Supply

Disconnect all wiring leading to CPU enclosure and electronics assembly. Remove AC plug from power

supply at top of CPU enclosure. Remove screws holding CPU cover to CPU enclosure. Detach power

connectors from monitor, marquee light, etc. Remove screws holding power supply to CPU enclosure.

Remove power supply from cabinet.

Pushbutton Switches

Open upper coin door. Remove switch nut. Reach around switch mounting bracket and disconnect wire.

Pull switch through wall.

LOCATION OF CALIBRATE AND TEST SWITCHES (DOORS REMOVED FOR ILLUSTRATION)

Touchmaster® Infinity Upright Service - 7

CABINET FRONT (EXPLODED)

Monitor Bezel

Remove rear door. Reach in through rear and unhook four toggle latches that restrain bezel. They are

fastened to the sides of the cabinet. Remove four Torx screws at bottom front of bezel. Pull bezel towards

front of cabinet and upward to remove.

CAUTION: Monitor is very heavy. Most of its weight is toward front of cabinet. Firmly

support monitor as you remove it from cabinet.

Monitor

Remove monitor bezel. Remove CPU cover. Disconnect VGA cable from CPU Board Assembly.

Disconnect Touchscreen Connector Cable. Disconnect ground lug and power connector. Disconnect

power cable from monitor assembly. Remove four nuts holding monitor bracket to cabinet bracket.

Carefully lift monitor through front of cabinet.

Service - 8 Midway Amusement Games, LLC

ISOLATION TRANSFORMER: Monitor does not require isolation from AC line voltage

during normal operation. However, when operating outside cabinet or servicing monitor on

a test bench, isolate monitor from line voltage with isolation transformer.

Touchscreen Controller

Remove rear door. Remove two screws holding controller on inside wall. Detach Touchscreen Connector

Cable from Controller. Disconnect green wire from safety ground stud. Remove Electronics Cover and

detach Cable Connector from mate on corresponding cable.

TOUCHSCREEN

CONNECTOR

CABLE

TOUCHSCREEN

CONTROLLER

CABLE REMOVAL

Touchscreen

Remove rear door and remove screws holding Touchscreen Controller to inside wall. Detach Touchscreen

Connector Cable from Touchscreen Controller. Let cable hang free inside cabinet.

Remove monitor bezel. Remove tape holding Touchscreen to monitor. Pry Touchscreen from monitor,

using sharp blade to break tape seal between monitor and Touchscreen. Note orientation of Touchscreen

as you remove it. To replace, follow instructions included with new Touchscreen.

CHAPTER

4 5 6

1 3

System

NOTICE: This manual is subject to change without notice. Midway Amusement Games,

LLC reserves the right to make improvements in equipment function, design, or

components as progress in engineering or manufacturing methods warrants. Installing field

upgrade kits may also change the operating sequence or functions.

System - 2 Midway Amusement Games, LLC

Displays

operator Ad

Screens

When you select

a game, a High

Scores button

lets you view

top scores for

that game.

Permits

language

selection, if

available.

SYSTEM SOFTWARE

Touchmaster® Infinity uses a graphical user interface for its Menu System that simplifies audits and

diagnostics. The following button conventions are used at the bottom of Menu System screens.

or Accepts modifications to current screen and returns to previous screen.

Ignores recent modifications to current screen and returns to previous screen.

Proceeds to next screen in a series.

Leaves Menu System and returns to Attract Mode.

Returns to previous screen.

Entering the system

FULL MENU SYSTEM ACCESS

Open the upper cash door and press the TEST pushbutton.

Select

Game

MIDWAY

Scores

Playboy

Top

Cards

Action

Strategy

Sexy Men

Quiz

1cr

Credits: 3

Touch bottom

left of Attract

Mode screen

to open Touch

Key access

screen.

Touchmaster® Infinity Upright System - 3

TOUCH KEY (partial) MENU SYSTEM ACCESS

Touch the bottom left of the Attract Mode main screen to access the Touch Key PIN entry screen.

FULL MENU SYSTEM

MAIN MENU

Date and Time

Main Menu

Credits: 0

VOLUME VOLUME

FIXED TIME

Touch each

digit of your

PIN (setup by

operator). If

Touchscreen.

does not sense

a signal for

about 10

seconds,

Attract Mode

begins again.

Asterisks

representing

your four

digits appear

here. As the

fourth correct

digit is

recognized, the

Menu System

opens. If your

PIN is wrong,

Attract Mode

resumes.

ove circle left or right

o lower or raise volume.

Lets you view

and reset game

high scores.

Details a wide

variety of info

about player

behavior. This

can help you

increase

earnings.

Accesses

various video

and sound

tests.

Lets you

modify game

characteristics

and currency

settings.

Permits time

and date, Ad

Screen, Touch

Key PIN,

language, and

other

adjustments.

Accesses

Calibrate and

Calibrate Test

screens.

Increases

number of free

credits up to

the maximum.

Select Volume Time to show a

bar chart that changes volume

based on hour of day.

By default the

Volume Fixed

mode is visible.

Shows software version.

System - 4 Midway Amusement Games, LLC

TOUCH KEY MENU SYSTEM

MAIN MENU

Touchmaster Infinity

Version X.XX

Touch Key™ Main Menu

Erotic Games

Date and Time

VOLUME VOLUME

FIXED TIME

11 10 10 10

22 21 20 20 21 21 20

71 70

40 42 40

16 16

FULL MENU SYSTEM TOUCH KEY MENU SYSTEM

MAIN MENU or MAIN MENU

VOLUME TIME VOLUME TIME

Touchmaster Infinity Date and Time

Time Control Volume

11 10 10 10

22 21 20

20 21 21 20

90 90

71 70

40 42 40

16 1615

MAX

MIN

Lets you

customize Ad

Screens.

Turns nudity

on or off. Be

sure to cover

existing green

AAMA label

with the

appropriate red

AAMA label.

Lets you view

and reset high

scores for all

games.

Accesses

Calibrate and

Calibrate

Test screens.

Select the graph

to edit volume

over time.

Drag each

column up to

set volume

higher at the

time noted

beneath the

column.

Drag each

column down

to reduce

volume at that

time until you

reach zero to

shut off sound.

Reverts graph

to factory-set

volumes over

time.

Lets you

choose

language

availability.

Touchmaster® Infinity Upright System - 5

FULL MENU SYSTEM

GAME/COINAGE SETUP

Touchmaster Infinity

Version X.XX Date and Time

Game Setup

Free Play? Show Pricing?

Max Credits: 1

FULL MENU SYSTEM

GAME/COINAGE SETUP

GAME SETUP

Buyin Credits Off 1 Game Cr.

Card Games Tactic Cards

Erotic Games Off On/Adjust

Trivia Answers Off On

High Score Free Games Off On

Fan Deck for 10sec. Off On

Face-Up Cards Off On

Date and Time

Main Game Adjustments

Players can

accumulate as

few as 1 and as

many as 99

credits in the

machine.

Lets you modify

both global and

specific game

characteristics.

Shows a variety

of countries and

their preset

coinage setups.

Resets

Adjustments,

Audits, and High

Scores.

Enables

unlimited free

play.

After shuffle,

displays all cards

for 10 seconds.

Rewards top

scorer with

free game.

Some games

(like Mah Jongg)

permit players to

continue after

time runs out.

You can prevent

continuation

(Off), or price

the continuation

at either one (1)

credit or the cost

of the original

game (Game Cr.)

Deals cards

face up.

Changes cards to

tiles and retitles

the “Card”

category to

“Tactic.” Gives right answer

after a wrong guess.

Resets game

adjustments to

factory defaults.

Disables erotic

games or opens

Erotic Game

Adjustment

screen.

Shows cost of

a credit.

System - 6 Midway Amusement Games, LLC

FULL MENU SYSTEM TOUCH KEY MENU SYSTEM

GAME/COINAGE SETUP or EROTIC GAMES

GAME SETUP On

Erotic Games

24 Hour Erotic Adjustment

Nude

bikini

off

FULL MENU SYSTEM

GAME/COINAGE SETUP

GAME SETUP

Scrolls up or

down through

game list.

Select a game

to modify

bonus level

difficulty.

Lets you price

all games at

from 1-4

credits, as well

as adjust

difficulty of

bonus level.

Select a game and adjust credits to 0 to turn

game off. Or price a game at up to 9 credits.

To turn nudity

on at a given

time, touch the

desired time to

start, then drag

up to either

bikini or nude

level. Set each

half hour

increment

likewise. To

turn off erotic

software, drag

the bar down to

“off.”

Touchmaster® Infinity Upright System - 7

FULL MENU SYSTEM

GAME/COINAGE SETUP

RESTORE FACTORY SETTINGS

Selecting Restore Factory Settings clears three settings and shows you these screens:

The first reads,

All Game Adjustments Reset

The next reads,

All Game Audits Cleared

And finally,

Setting History to Defaults

Note that some settings, such as Touchscreen calibration are not affected here.

FULL MENU SYSTEM

GAME/COINAGE SETUP

COINAGE SETUP

Touchmaster Infinity Date and Time

Coinage Values

Select your

country to

display its

coinage choices.

The last nation

modified

remains

highlighted on

this screen.

This duplicates

the function of

the Free Play

button on Game

Setup screen.

Lets you

program custom

coinage setups if

no existing one

meets your

needs.

System - 8 Midway Amusement Games, LLC

FULL MENU SYSTEM

GAME/COINAGE SETUP

COINAGE SETUP

Country Coinage

Touchmaster Infinity Date and Time

Country Name

Coinage Value

FULL MENU SYSTEM

GAME/COINAGE SETUP

COINAGE SETUP

CUSTOM

Select coinage

choice. Not all

countries offer

multiple choices.

If your location

requires a coin

lockout

mechanism, you

cannot set this

amount past the

number of units

a dollar bill will

buy.

Touchmaster® Infinity Upright System - 9

FULL MENU SYSTEM

AUDIT MENU

Touchmaster Infinity

Version X.XX

Audit Menu

Date and Time

FULL MENU SYSTEM

AUDIT MENU

VIEW AUDITS

Total 1P Games 0

Total 2P Games 0

Total Time Buyins 0

TOTAL GAMES PLAYED 0

AVERAGE GAME PLAYTIME 0:00

Shows a series

of screens that

summarize

game

popularity,

revenues, player

continuations,

etc.

Allows you to

send audit

information to a

printer or a PC.

Clears all

game audit

information.

Number of one-

and two-player

games.

Number of play

continuations

bought.

Prints if you are

already hooked

up to a printer.

System - 10 Midway Amusement Games, LLC

FULL MENU SYSTEM

AUDIT MENU

VIEW AUDITS

FULL MENU SYSTEM

AUDIT MENU

VIEW AUDITS

Displays total

coins or bills

registered in

each device

Sets all audits

(not just

coinage) to

zero.

Sorts games

alphabetically

by name.

Select a game

to view a

variety of

audit details.

Sorts games

by length of

average play.

Sorts games

by popularity.

Clears all

game audit

information–

not just this

screen..

Scrolls through

game list.

Touchmaster® Infinity Upright System - 11

FULL MENU SYSTEM

AUDIT MENU

VIEW AUDITS

FULL MENU SYSTEM

AUDIT MENU

VIEW AUDITS

Games are

ranked by

popularity.

Histogram

shows relative

frequency of

play.

Clears all game

audit

information–not

just this screen.

System - 12 Midway Amusement Games, LLC

FULL MENU SYSTEM

AUDIT MENU

REPORT AUDITS

FULL MENU SYSTEM

HIGH SCORES

Checking this

button prepares

a table of

audits.

Checking any

other box will

give that

information in

simple list

format.

In some cases

this screen is

replaced by a

blue screen and

the note:

“Printing.”

Sends selected

information to

the serial port,

to be captured

by a printer or a

computer.

Sends report to

serial port and

clears all

audits.

Select a

game to see

its high

scores.

Sets all scores to

zero

Resets all high

scores to

factory-set

names and

scores.

If there are 10

high scores, the

oldest ones can

be dropped each

week, after two

weeks, three or

four weeks, or

never. There is

then an opening

for new players

to add their

scores.

Touchmaster® Infinity Upright System - 13

FULL MENU SYSTEM TOUCH KEY MENU SYSTEM

HIGH SCORES or HIGH SCORES

Typical Game Typical Game

FULL MENU SYSTEM

LOCATION SETUP

Touchmaster Infinity

Location Setup

Date and Time

Some games

have separate

columns for

different

difficulty levels.

Shows the

factory-set

names and high

scores. These

cannot be

cleared

permanently.

Shows the list of

high scores that

will display in

Attract Mode:

either factory-

set, player-set,

or zero.

Erases current

high scores so

that all scores in

Attract Mode

are set to zero.

Lets you assign a

PIN and Touch

Key access

privileges. If you

forget your PIN,

reset it here.

Lets you

customize up to

four Ad Screens.

Permits

changes to

time, time

zone, and date.

Accesses

modem setup

information

screens, if

tournaments are

permitted.

Button is only

visible if modem

is detected.

Lets you name

and number

Touchmaster®

Infinity

machines at your

location.

Lets you choose

which languages

games can be

played in. The word “Language” flashes in several languages so

that no matter what tongue the Menu System is in, this

will guide you to the button that can change the Menu

System to your language.

System - 14 Midway Amusement Games, LLC

FULL MENU SYSTEM

LOCATION SETUP

TOUCH KEY SETUP

FULL MENU SYSTEM

LOCATION SETUP

SET DATE AND TIME

Set Date & Time

Oct 31 1999 02 :20 AM

Touchmaster Infinity Date and Time

Time Zone: GMT

Touch four keys

to program your

PIN.

Remember that

the cash box key

is more powerful

than the PIN. If

you can access

the TEST

pushbutton, you

can reset the

PIN.

Still, exercise

caution in

revealing your

PIN.

Your

encrypted PIN

appears here.

Check this box

to make the PIN

active.

Buttons beneath

determine how

much control a

Touch Key user

has.

Moves forward

a month.

Moves back a

month.

Lets you choose

a time zone.

Touchmaster® Infinity Upright System - 15

FULL MENU SYSTEM

LOCATION SETUP

OPERATOR AD SCREEN

Options

Scale

FULL MENU SYSTEM

LOCATION SETUP

LANGUAGE SETUP

Touch the spot

on the Ad Screen

design work-

space where text

or graphic should

appear.

Shows keyboard

for entering

messages.

Touch clip art to

place on Screen.

Deletes

selected

elements. Displays the

Ad Screen in

full-screen

mode.

Sets duration

the Screen

displays in

Attract Mode.

Toggles

between the 4

Ad Screens.

Forgets all changes.

Enlarges or

shrinks selected

element.

Shows pictures

you can include

in Ad Screens.

Displays

background

scenes.

Displays borders.

Background choices include two

default ad screens announcing

new games. One includes

Playboy® games. The other does

not announce erotic software.

Sets the

language of

Attract Mode,

help screens,

system software,

and some games.

You can have

only one default.

Players can

override your

default and

choose from

languages you

make available

by checking

boxes here. You

can check

multiple boxes.

Scrolls through

graphics

choices.

System - 16 Midway Amusement Games, LLC

FULL MENU SYSTEM

LOCATION SETUP

TOURNAMENT SETUP

Touchmaster Infinity

Version X.XX

Tournament Setup

Date and Time

FULL MENU SYSTEM

LOCATION SETUP

TOURNAMENT SETUP

MODEM SETUP

Shuts off

tournament

mode.

Allows you to

prepare the

internal modem

to place calls.

Note that

tournament

mode, if

permitted, may

not be available

on your Video

Game Machine.

Takes you to an

interactive

questionaire that

helps place a

modem phone

call.

Answer Yes or

No to these three

consecutive

questions to let

Touchmaster

enable

tournaments for

you.

If your answers

are all “Yes,” the

keys appear so

you can enter

information.

Note that tournament mode, if permitted, may

not be available on your Video Game Machine.

Touchmaster® Infinity Upright System - 17

FULL MENU SYSTEM

LOCATION SETUP

TOURNAMENT SETUP

DIAL SETTINGS

FULL MENU SYSTEM

DIAGNOSTIC MENU

REMOTE UPDATE

If an update is

required, you

will receive

information on

how to use this

screen.

Type the

primary and

backup phone

numbers.

Displays the

result codes

from the last

call.

Dials the primary

number

immediately.

Dials the backup

number

immediately.

Set timeframe

in which to

attempt call.

System - 18 Midway Amusement Games, LLC

FULL MENU SYSTEM TOUCH KEY MENU SYSTEM

CALIBRATE TOUCHSCREEN or CALIBRATE TOUCHSCREEN

Touchmaster Infinity

Calibrate Touchscreen

Date and Time

FULL MENU SYSTEM TOUCH KEY MENU SYSTEM

TOUCHSCREEN CALIBRATE or CALIBRATE TOUCHSCREEN

CALIBRATE CALIBRATE

Touch the Target

Takes you to a

screen to set

calibration.

Immediately

after that, you

will be given a

calibration test.

If you just

want to verify

calibration,

touch this

button.

Touch the target

dead center as it

changes position

on the screen.

Touchmaster® Infinity Upright System - 19

FULL MENU SYSTEM TOUCH KEY MENU SYSTEM

CALIBRATE TOUCHSCREEN or CALIBRATE TOUCHSCREEN

CALIBRATE TEST CALIBRATE TEST

X: 436 Y: 157

Touch to test.

X X X X X

Date and Time

FULL MENU SYSTEM

DIAGNOSTICS MENU

Touchmaster Infinity Date and Time

As you move

your finger

across the

screen, verify

that the

crosshairs

follow your

finger’s motion

exactly.

Returns to

Diagnostic

Menu.

A number here

indicates your

Touchscreen

Controller

version.

These are the

horizontal and

vertical

coordinates of

your finger on

the screen.

Accesses video

test patterns to

diagnose

monitor.

Lets you change

settings for

making minor

software

upgrades.

Accesses sound

testing programs to

diagnose speaker

and sound chip.

Helps diagnose

electronics boards

and hard disk drive.

Same screen as

Modem Setup

under

Tournament

Settings.

System - 20 Midway Amusement Games, LLC

FULL MENU SYSTEM

DIAGNOSTICS MENU

VIDEO TEST

Touchmaster Infinity Date and Time

FULL MENU SYSTEM

DIAGNOSTICS MENU

HARDWARE TEST

Touchmaster Infinity Date and Time

Shows colored

vertical bars. To

help you adjust

sharpness and

brightness.

Fills the screen

with horizontal

and vertical

lines so you can

adjust the

horizontal and

vertical position

of the image.

Shows a series

of colored

screens to help

you calibrate the

monitor’s color

levels.

Runs a series of

diagnostics that

analyze board

function.

Lets you see

whether

switches are

open or closed.

Verifies

operation of

coin meter and

coin lockout

circuits, if

present in your

Video Game

Machine.

When you arrive at these screens, touch the screen to advance to the

next test. Use the monitor control panel above the Power Supply to

adjust contrast, brightness, horizontal and vertical size, horizontal

delay and vertical center.

Touchmaster® Infinity Upright System - 21

FULL MENU SYSTEM

DIAGNOSTICS MENU

HARDWARE TEST

SWITCH TEST

FULL MENU SYSTEM

DIAGNOSTICS MENU

HARDWARE TEST

DRIVER TEST

Activate one of

the switches to

watch the

response on

screen.

Touching this

button advances

the coin meter,

but does not

affect the audit

record.

System - 22 Midway Amusement Games, LLC

FULL MENU SYSTEM

DIAGNOSTICS MENU

SOUND TEST

Touchmaster Infinity Date and Time

FULL MENU SYSTEM

DIAGNOSTIC MENU

REMOTE UPDATE

Lets you hear

each game’s

sounds in

random

sequence.

Plays a low,

medium and

high-range tone

to help verify

the speaker’s

dynamic range.

If an update is

required, you

will receive

information on

how to use this

screen.

CHAPTER

5 6

1 3

Parts

WARNING: Use of non-Midway parts or circuit modifications may cause serious injury or

equipment damage. Use only parts authorized by Midway Amusement Games, LLC.

For safety and reliability, substitute parts and modifications are not recommended.

Substitute parts or modifications may void FCC type acceptance.

Parts - 2 Midway Amusement Games, LLC

CABINET FRONT

4320-01123-20B

4422-01117-00

08-7377

4420-01141-00

4408-01128-00

01-15233

04-12883

A-23501

4700-00032-00B

4010-01100-08B

01-15257

4020-01178-12

04-12892.1-2

4020-01178-12

04-13010

20-9347

04-12892.1-1

31-3513.1

Touchmaster® Infinity Upright Parts - 3

CABINET REAR

4008-01227-06

5642-14632-00

31-3513.1

Parts - 4 Midway Amusement Games, LLC

REAR DOOR ASSEMBLY (A-23498)

01-7264

01-8989

03-9766

11-1382.1-1

4108-01219-11

01-11291

4420-01141-00

01-11286

20-10350

4320-01123-20B

4420-01141-00

01-11285

01-11287

Touchmaster® Infinity Upright Parts - 5

MARQUEE ASSEMBLY (A-23497)

4006-01100-06B

16-10549

4006-01100-06B

04-12495-1

4408-01128-00

03-9896

4006-01100-06B

04-11310-1

5555-16234-00

4408-01128-00

04-11309-1

4408-01128-00

04-11311-1

31-3496

03-9977

4006-01100-06B

LAMP AND CONNECTOR ASSEMBLY (A-22396)

04-12494.1-1

LAMP MOUNTING PLATE

24-8879

SOCKET-G4/GZ4

24-8877

HALOGEN LAMP, 2-PIN

4006-01100-06B

SCREW 6-32x3/8 TR-BH

Parts - 6 Midway Amusement Games, LLC

MONITOR ASSEMBLY (A-23496)

5677-16394-00

POWER SUPPLY (A-23503)

20-10613

Touchmaster® Infinity Upright Parts - 7

COIN MECH APPLICATION CHART

Country A-23656 A-23500

USA

New Jersey

Canada

Quebec

Brazil

Germany

France

Australia

Belgium

Finland

Italy

Japan

New Zealand

Spain

Switzerland

LINE CORD APPLICATION CHART

Country 5850-

13271-00 5850-

13272-00 5850-

13277-00 5850-

13772-00 5850-

15772-00 5850-

15646-00

USA

Canada

Germany

France

Belgium

Spain

Brazil

Switzerland

Australia

New Zealand

Finland

Italy

Japan

Parts - 8 Midway Amusement Games, LLC

COIN MECH PANEL ASSEMBLY (A-23656)

01-15252

04-12964

04-12949-1

02-4250-16

4406-01128-00

09-96029-1 4006-01100-06B

04-12949-1

20-10474

COIN MECH PANEL ASSEMBLY (A-23500)

01-15252

02-4250-16 04-11316.1-1

A-22648-XX

04-12964

4406-01128-00

4006-01100-06B

20-10440

20-10474

Touchmaster® Infinity Upright Parts - 9

CPU AND POWER SUPPLY ASSEMBLY (A-23723)

04-12818.6

4408-01128-00

03-7655-12

04-12791

02-5295-38

04-12894

01-15230

04-12852.1

20-10665.1

04-12680

4108-01219-08

01-15269.1

20-10414

4008-01227-06

A-23523

4006-01003-06

04-12826

03-9378 4004-01005-06

A-23460

01-15267.1

20-10613

4406-01128-00

04-13000.1

01-15243

4008-01227-06

4006-01209-04

5795-15344-14

A-23344

4408-01128-00

Parts - 10 Midway Amusement Games, LLC

NOTICE: The hard disk drive, the Abyss Security Board, the CPU Board Assembly, and the

Dolphin I/O Board are matched at the factory and cannot be mixed. Replacing any one of

these components without the others may result in an inoperative Video Game Machine.

ABYSS SECURITY BOARD (04-12680)

NLX RISER PCB ASSEMBLY (04-12791)

Touchmaster® Infinity Upright Parts - 11

DOLPHIN PCB ASSEMBLY (04-12818.5)

Parts - 12 Midway Amusement Games, LLC

IDE EXTENSION PCB ASSEMBLY (04-12826)

CPU BOARD ASSEMBLY (A-23523)

CHAPTER

Wiring

WARNING: Failure to reconnect all ground wires or replace metal shields and covers

with each mounting screw installed and securely tightened may result in radio frequency

interference.





 

 

1 3

4 5

Wiring - 2 Midway Amusement Games, LLC

CABINET WIRING DIAGRAM

Touchmaster® Infinity Upright Wiring - 3

POWER WIRING DIAGRAM

Wiring - 4 Midway Amusement Games, LLC

NOTES

____________________________________________________________________________

____________________________________________________________________

CHAPTER

Troubleshooting

CAUTION : Do not remove or install any connector when power is

turned on. Doing so will damage the CPU board assembly or the

hard disk drive and void the warranty.

This Video Game Machine uses complex electronic components that are sensitive to static electricity. The

following precautions must be observed and followed prior to handling any electronics.

• Ensure that the AC power to the Video Game Machine is turned off prior to servicing.

• Discharge any static electricity build up in your body by touching any unpainted metal on the Video

Game Machine. Do this before touching or handling electronic assemblies.

• Handle electronic assemblies by their edges and store them in an anti-static area when not in use or

when being transported.

• Do not touch, remove, or connect any electronic assemblies when AC power is on. Doing so will

damage electronic assemblies and void the warranty.

• Always replace ground wires, shields, safety covers, etc. when maintenance or service is completed.

Ensure that all ground and mounting screws are installed and tightened firmly.





 

 

21 3

456

Troubleshooting - 2 Midway Amusement Games, LLC

Video Game Machine Does Not Start

Symptom Problem Suggested Solution

• Machine appears

non-functional.

• No audio

• No fan

• No video display

Lack of electricity 1. Check that power switch is on.

2. Verify that line cord is plugged in.

3. Try another power outlet.

4. Reset circuit breaker at rear of cabinet.

Poor AC

connection 1. Check airflow out of cabinet near fan. (Lack of

airflow suggests DC power is not available from

power supply.)

2. Turn off AC power.

3. Remove line cord cable clamp.

4. Test line cord, power plug and IEC connector for

breaks or damage.

5. Verify continuity of each wire in cord.

6. Fully seat IEC connector into mating cabinet

receptacle.

7. Replace cable clamp and its screw.

8. Ensure cabinet wiring harness connectors are fully

seated in corresponding AC power wiring harness

connectors.

9. Verify AC wire connections at power supply

terminals.

Faulty fuse 1. Remove fuse by turning ¼ turn counterclockwise.

2. Replace fuse with exact same type if necessary.

Faulty AC line filter 1. Examine AC line fuse on Power Supply Board

Assembly.

2. Replace faulty fuse with identical fuse of proper

voltage and current rating.

3. Connect line cord and verify operation.

4. Fully seat AC plug in outlet.

5. Verify AC line voltage is present.

6. Turn AC power on.

7. Check DC wiring harness and connectors if fuse

breaks again.

Touchmaster® Infinity Upright Troubleshooting- 3

Startup Problems Continued

Symptom Problem Suggested Solution

• Machine appears

non-functional, but

currency acceptor

price indicator is

illuminated.

Poor connection 1. Turn AC power off. Unplug AC line cord. Remove

Rear Door and electronics cover.

2. Inspect CPU Board Assembly.

3. Ensure DC Power connector is attached and fully

seated onto mating board connector.

4. Check other wiring connectors in same way.

Poor DC power 1. Turn AC power on.

2. Using 20-Volt DC range on a digital voltmeter,

measure DC voltages present at power connector

pins. Refer to Cabinet Wiring Diagram for specific

wiring information and voltage limits.

Poor AC power 1. Using 2-Volt AC range on a digital voltmeter,

measure same DC voltages as above.

2. A reading here indicates that power supply voltages

are unstable and may contain ripple or noise.

System errors 1. Verify that Video Game Machine completes Power-

Up Self-Test sequence without errors.

2. Note errors and/or failures found during tests.

3. Open upper cash door and enter Menu System by

pressing TEST pushbutton.

4. From MAIN MENU, choose DIAGNOSTICS

MENU, then VIDEO TEST.

5. Perform tests, then proceed to HARDWARE TEST,

and SOFTWARE TEST.

6. Use these tests to check function of components

and software.

Troubleshooting - 4 Midway Amusement Games, LLC

Currency Does Not Start Game

Symptom Problem Suggested Solution

• Machine does not

accept currency or

tokens.

• Machine cannot be

started.

• Audio present

• Video present

Bad currency 1. Turn AC power off. Open upper and lower cash

doors.

2. Empty cash box and DBV.

3. Inspect revenue for counterfeit currency.

4. Remove items that block path from coin

mechanism to cash box.

Blocked coin

mechanism 1. Turn AC power off. Open upper and lower cash

doors.

2. Check coin mechanism and DBV to ensure proper

mounting.

3. Remove coin mechanism and DBV and clear

currency path.

Unleveled coin

mechanism 1. Verify coin mechanism is level.

2. Ensure that connector is attached and fully seated.

3. Repair or replace mechanism if bent or damaged.

4. Ensure cables and wiring are connected to

currency acceptor or coin mechanism.

• Machine does not

accept currency or

tokens.

• Audio present

• Video present

Software setting 1. Enter Menu System. At MAIN MENU, choose

GAME/COINAGE SETUP.

2. Check maximum credit limit.

• Machine accepts

currency or tokens.

• Machine does not

start.

• Audio present

• Video present

Faulty coin

mechanism 1. Check coin mechanism and DBV to ensure proper

mounting.

2. Verify that each release latch is in closed and

locked position.

3. Test known good and bad coins and bills to see if

mechanisms accepts and rejects currency

correctly.

4. Enter Menu System.

5. From MAIN MENU, choose DIAGNOSTICS

MENU, then HARDWARE TEST, then SWITCH

TEST.

6. Use tests to confirm operation of each switch.

Poor connection 1. Check that external coin door indicators (pricing,

flashing arrows, etc.) are illuminated.

2. Check connectors and cables for wiring continuity

from CPU board connector to coin door.

3. Turn AC power off.

4. Ensure No parts or wires are caught in hinges or

switch contacts.

Touchmaster® Infinity Upright Troubleshooting- 5

Currency Problems Continued

Symptom Problem Suggested Solution

Incorrect program Examine currency acceptor for programmable features.

Some devices require operator adjustment for each

specific type of currency recognized. Refer to

manufacturer’s literature for assistance in setting

acceptor features to required values.

Faulty switch Check for continuity in each suspect switch connection

(Common to Normally Open or Common to Normally

Closed). Replace faulty switches (bent levers, broken

actuators, etc.).

Defective

mechanism Verify that each mechanism operates properly by

placing in a known good unit.

• Machine accepts

currency or tokens.

• Number of credits

per coin or bill is

incorrect.

• Credits are

sometimes not given

for valid currency.

System error 1. Open upper cash door. Enter Menu System by

pressing the TEST pushbutton.

7. From MAIN MENU, choose DIAGNOSTICS

MENU, then HARDWARE TEST, then SWITCH

TEST.

2. Use these tests to confirm operation of each

switch.

Incorrect pulse

width 1. From MAIN MENU, choose GAME/COINAGE

SETUP and verify that currency acceptor is

enabled.

2. Consult manufacturer’s literature and adjust pulse

width to long setting.

3. Verify that currency acceptor operates correctly by

placing in a known good unit.

Incorrect acceptor

program Refer to manufacturer’s literature. Set acceptor

features to required values.

Poor wiring Check that cabinet wiring is correct. Ensure that coin

meter and coin switches are properly connected. Refer

to Cabinet Wiring Diagram for specific information.

Defective acceptor Verify that each acceptor operates properly by placing

in a known good unit.

Troubleshooting - 6 Midway Amusement Games, LLC

Touchscreen Problems

Symptom Problem Suggested Solution

• Touchscreen is not

accurate for two or

more players.

Dirty screen Clean cabinet often, especially Touchscreen area. It is

not necessary to switch off AC power to clean Video

Game Machine. Apply isopropyl alcohol and warm

water to a clean cloth or sponge, then use this to wipe

surface. Do not apply cleaner directly on unit. Liquids

dripping into circuits can cause erratic operation.

Turn off AC power. Remove monitor bezel. Clean

Touchscreen, especially areas normally behind bezel.

Overzealous

touching Warn players to use only one finger at a time.

Simultaneous touches confuse Touchscreen Controller.

Players need

grounding Some players find Touchscreen response improves

when they touch the metal surface of cabinet with one

hand as they operate the Touchscreen with other hand.

• Touchscreen

chooses incorrect

items.

• Touchscreen does

not respond when

certain areas are

touched.

Incorrect calibration 1. Open upper cash door. Enter Menu System by

pressing TEST pushbutton.

2. From MAIN MENU, choose CALIBRATE

TOUCHSCREEN. Calibrate, then test calibration.

3. Confirm that Touchscreen detects and properly

tracks finger position in all areas of the screen.

Bad controller Ensure Touchscreen Controller operates properly by

placing in a known good unit.

• Touch controls are

intermittent or

completely non-

functional.

• Machine starts

normally.

Poor connection 1. Open upper cash door. Enter Menu System by

pressing TEST pushbutton.

2. From MAIN MENU, select DIAGNOSTICS MENU,

then HARDWARE TEST and then SWITCH TEST.

3. Confirm operation of each switch in cabinet.

CPU board power Remove Rear Door and Electronics Cover. Observe

CPU Board Assembly while touching touch screen. Red

LED glows if touch is sensed.

Poor Controller

power Green LED at end of Touchscreen Controller glows if

voltage is in circuits. If the LED fails to glow, check

power connection to Controller.

Poor Controller

connection 1. Turn AC power off. Remove Rear Door.

2. Check that Touchscreen Controller Cable is fully

seated in connector of Touchscreen Controller.

• Touchscreen does

not calibrate. Bad controller or

Touchscreen 1. Ensure that Touchscreen Controller operates

properly by placing in a known good unit.

2. If Controller works, replace Touchscreen.

• “Touch Controller

Not Found” error

message

Poor connection 1. Turn AC power off. Remove Rear Door.

2. Check that Touchscreen Controller Cable is fully

seated in connector of Touchscreen Controller.

3. Ensure Touchscreen Controller operates properly

by placing in a known good unit.

Touchmaster® Infinity Upright Troubleshooting- 7

Audio Problems

Symptom Problem Suggested Solution

• Audio is non-

functional.

• Video present

• Machine appears to

operate normally.

Volume set too low

in software 1. Open upper cash door. Enter Menu System by

pressing TEST pushbutton.

2. From MAIN MENU, observe Volume Fixed level.

3. Verify that volume is not set at zero. Change level

to maximum to make sounds audible.

Volume set too low

on CPU board

assembly (some

models)

1. Select an endlessly repeating sound track.

2. With screen audio level at maximum, turn CPU

Board Assembly master volume control full up.

Some models do not have master volume control.

3. Reduce master volume until sound is as loud as

possible without distortion.

4. Use screen adjustments to set a comfortable

playing level.

Software error

1. While in SOUND TEST menu, select GAME

SOUNDS and listen to sounds to confirm operation

of audio amplifier and speaker.

2. Note if any sounds are unintelligible voice

messages, strange noises, missing, etc.

Faulty speaker

wiring 1. Turn AC power off.

2. Verify that cabinet wiring is correct. Refer to

Cabinet Wiring Diagram.

3. Ensure speaker is properly connected to audio

output wires from the audio connector.

4. Verify speaker continuity.

Missing DC voltage 1. Turn AC power off.

2. Using 20-Volt DC range on a digital voltmeter,

measure DC voltages at Power connector pins.

3. Verify +5V, -5V and +12V sources.

4. Refer to Cabinet Wiring Diagram for specific wiring

information and voltage limits.

Ripple in DC supply Using 2-Volt AC range on a digital voltmeter, measure

same DC voltages as above. Any reading here

indicates that power supply voltages are unstable and

may contain ripple or noise.

Bad CPU board Verify proper operation of CPU Board Assembly by

placing in a known good Machine.

Troubleshooting - 8 Midway Amusement Games, LLC

Audio Problems Continued

Symptom Problem Suggested Solution

• Audio distorted or

muffled

• Constant low hum

present

• Sounds missing

System error 1. Open cash door. Enter Menu System by pressing

TEST pushbutton.

2. From the SYSTEM SETUP menu, go to

DIAGNOSTICS and choose SOUND TESTS.

These tests verify some functions of the audio

circuits.

Wrong speaker 1. Turn AC power off.

2. Remove Rear Marquee Cover and locate speaker.

3. Ensure speaker is full range (100 to 10,000 Hz

response) and rated for at least 15 watts

continuous power.

Poor connection Inspect speaker and wires. Ensure that no loose parts

or wires are caught in speaker cone, terminals,

mounting screws, or stuck to magnets.

• Sounds missing Poor wiring, bad

ground Check that cabinet wiring is correct for this Video Game

Machine. Ensure all cabinet ground wires are

connected. Refer to Cabinet Wiring Diagram for

specific wiring information.

Defective speaker Verify that speaker operates properly by placing it in a

known good unit.

Defective amplifier Temporarily connect a different speaker to Video Game

Machine to test CPU Board Assembly audio amplifier

operation.

Touchmaster® Infinity Upright Troubleshooting- 9

Video Problems

Symptom Problem Suggested Solution

• Monitor non-

functional

• Audio present

• Controls operate as

expected.

No power to

monitor 1. Remove Rear Door.

2. Verify AC Power is connected to the Video Monitor.

3. Inspect neck of the CRT under low light level

conditions.

4. You can see a glow near the CRT base if there is

voltage in the filament circuits. This does not mean

that other voltages or signals are as they should be,

but it does indicate that some of the monitor circuits

are receiving power.

Poor connection 1. Turn AC power off.

2. Verify that video signal and the Remote Adjustment

Board connectors are fully seated on the Video

Monitor Board Assembly.

3. Check the other monitor connectors in same way.

Do not operate a monitor without a Remote

Adjustment Board.

Faulty fuse Examine AC line fuse on Video Monitor Board

Assembly. If faulty, replace it with an identical fuse of

the proper voltage and current rating.

Bad settings Check that the brightness (intensity) and contrast have

not been set to their minimum levels.

Defective monitor Verify that the video monitor operates correctly by

placing it in a known good Machine.

• Power-Up Self Test

runs.

• Game does not

appear.

• No audio

System error 1. Note and record any error messages that occur

during self-test.

2. Turn AC power off.

3. Restore power after one minute.

4. Note and record any new messages that appear on

the screen.

5. Open upper cash door. Enter Menu System by

pressing TEST pushbutton.

6. From the SYSTEM SETUP menu, go to

DIAGNOSTICS and choose VIDEO TEST. These

tests verify some functions of video circuits.

Troubleshooting - 10 Midway Amusement Games, LLC

Video Problems Continued

Symptom Problem Suggested Solution

Faulty DC voltage

source 1. Turn AC power on.

2. Using the 20-Volt DC range on a digital voltmeter,

measure DC voltages present at the Power

connector pins.

3. Refer to the Cabinet Wiring Diagram (Wiring

Chapter) for specific wiring information and voltage

limits.

4. Adjust the +5V source if it is variable.

Ripple on DC

supply pins Using the 2-Volt AC range on a digital voltmeter,

measure the same DC voltages as above. Any reading

indicates that the supply voltages are unstable and may

contain ripple or noise.

Faulty power at

CPU Board

Assembly

Compare CPU Board Light Emitting Diode states with

the CPU Indicator Chart (Wiring Chapter).

• Monitor does not

lock onto signal.

• Picture unstable

• Colors are missing,

etc.

Poor connection Check connectors and cables for wiring continuity from

the CPU Board to the Video Monitor.

• Machine operates

normally.

• Picture wavers or

rolls, has dark bars,

uneven colors, etc.

Defective monitor Verify that the Video Monitor operates correctly by

placing it in a known good unit.

Poor connection 1. Check connectors and cables for wiring continuity

from the CPU Board Assembly to Video Monitor.

2. Ensure that all cabinet ground wires are connected,

especially at Video Monitor frame.

Interference Move cabinet away from machines, appliances, other

Machines, etc. Some equipment emits very strong

electrical or magnetic fields.

Defective monitor Verify that Video Monitor operates correctly by placing it

in a known good Video Game Machine.

Touchmaster® Infinity Upright Troubleshooting- 11

Miscellaneous

Symptom Problem Suggested Solution

• Machine operates

normally.

• Cabinet gets very

warm after several

hours of use.

• System may reset or

freeze after time.

Poor air circulation 1. Check bottom and rear of cabinet for blocked

airflow. Move Machine away from sources of heat.

2. Turn AC power off.

3. Apply high power vacuum cleaner to vent holes to

remove dust.

4. Remove Rear Door.

5. Ensure all fans are connected and operate at full

speed.

• Touchscreen

requires excessive

recalibration to

maintain Machine

accuracy.

Dirty screen 1. Clean entire cabinet frequently, especially video

screen glass and Touchscreen area. It is not

necessary to switch off AC power to clean.

2. Apply an isopropyl alcohol and warm water to a

clean cloth or sponge.

3. Use the sponge or cloth to wipe the surface.

4. Do not apply the cleaner directly on unit. Liquids

could drip into circuits and cause erratic operation.

Overzealous

touching Warn players to use only one finger at a time.

Simultaneous touches confuse Touchscreen Controller.

Relocation Repeat Calibrate and Calibrate Test sequence each

time cabinet is relocated.

• Error messages

appear on screen.

• Machine does not

work.

• No audio

System error 1. Check any assembly (RAM, ROM, battery,

Touchscreen, etc.) identified in Error Message.

2. If errors seem to occur at random, try to determine

what conditions are connected with appearance of

message (i.e., time of day, when other equipment

is turned off or on, when room temperature is

elevated, only with certain players, periods of low or

high humidity, etc.).

3. Call your authorized distributor for help with

unresolved screen messages

• “Security Key Error”

message Security failure 1. Check to see if security key is missing or incorrectly

installed on board assembly.

2. Confirm that security key version matches software

version.

• Unable to update

software, high

scores, etc.

Modem not

functional 1. Ensure modem is seated in PCI slot.

2. Ensure telephone cord is well seated in wall jack

and modem port.

3. Check wall jack for dial tone.

4. Place modem in working unit to test. Replace if

faulty.

Troubleshooting - 12 Midway Amusement Games, LLC

NOTES

__________________________________________________________

Redistribution and use in source and binary forms, with or without modification, are

permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of

conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list

of conditions and the following disclaimer in the documentation and/or other

materials provided with the distribution.

THIS SOFTWARE IS PROVIDED BY THE FREEBSD PROJECT “AS IS” AND ANY

EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS

OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT

LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF

USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED

AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT

LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN

ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE

POSSIBILITY OF SUCH DAMAGE.

TOUCHMASTER INFINITY & LOGO, 3 PEAK DELUXE, 5 STAR GENERALS,

CRYSTAL BALLS, DOUBLE TAKE, HOT HOOPS, MAH JONGG PAIRS, MAHKI,

MOVIE TRIVIA, PAIRS, SOLITAIRE CLASSIC, SUPER SCORE SOLOTAIRE,

TARGET 21, WORD SEARCH, VIEW FINDER, ARTIFACT, LINE OF SIGHT JET SET

and UNDERCOVERS are trademarks of Midway Amusement Games, LLC. QUIZ WIZ

trademark and content owned by Tiger Electronics. Ltd. And used under license. ™, ®,

PLAYBOY, PLAYMATE, RABBIT HEAD DESIGN, FEMLIN and FEMLIN DESIGN are

used under license by Midway Amusement Games, LLC.

WARNINGS & NOTICES

WARNING

• Use of non-Midway parts or circuit modifications may cause serious injury or equipment damage!

• Federal copyright, trademark and patent laws protect this game. Unauthorized modifications may be illegal

under Federal law. The modification ban also applies to Midway Amusement Games, LLC and game logos,

designs, publications and assemblies. Moreover, facsimiles of Midway equipment (or any feature thereof) may

be illegal under federal law, regardless of whether or not such facsimiles are manufactured with Midway

components.

WARNING

Prevent shock hazard and assure proper game operation. Plug this game into a properly grounded outlet. Do not

use a cheater plug to defeat the power cord's grounding pin. Do not cut off the ground pin.

CAUTION

A very small portion of the population has a condition which may cause epileptic seizures or momentary loss of

consciousness when viewing certain kinds of flashing lights or patterns that are present in our daily environment.

These persons may experience seizures while watching some kinds of television pictures or playing certain video

games. People who have not had any previous seizures may nonetheless have an undetected epileptic condition.

If you or anyone in your family has experienced symptoms linked to an epileptic condition (e.g. seizures or loss of

awareness), immediately consult your physician before using any video games.

We recommend that parents observe their children while they play video games. If you or your child experience the

following symptoms: dizziness, altered vision, eye or muscle twitching, involuntary movements, loss of awareness,

disorientation, or convulsions, DISCONTINUE USE IMMEDIATELY and consult your physician.

CAUTION

Information in this manual is subject to change without notice. Midway reserves the right to make improvements in

equipment function, design, or components as progress in engineering or manufacturing methods warrants.

You may not reproduce any part of this publication by mechanical, photographic, or electronic means. You may not

produce phonograph recordings of this document. You may not transmit this publication or otherwise copy it for

public or private use, without permission from the publisher.

For Service: Call your Authorized Midway Amusement Games, LLC Distributor.

for game and logo trademarks.

MIDWAY AMUSEMENT GAMES LLC

3401 N. CALIFORNIA AVE.

CHICAGO, ILLINOIS 60618-5899

http://www.midway.com

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