Trans Talk 9000 MDW 9031 Wireless Pocketphone Installation And

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User Manual: TransTalk 9000 MDW 9031 Wireless Pocketphone Installation and

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Lucent Technologies

Bell Labs Innovations

TransTalk™ 9000

Digital Wireless System

MDW 9031 Wireless Pocketphone

Installation and Use

503-801-166

Comcode 108170176

Issue 1

November 1997

Copyright ©199

7Lucent Technologies

All Rights Reserved

Printed in U.S.A.

Lucent Technologies 503-801-166

Comcode 108170176

Issue 1

November 1997

Notice

Every effort was made to ensure that the information in this book was complete and

accurate at the time of printing. However, information is subject to change. The pictures in

this book are for illustrative purposes only; your actual hardware may look slightly different.

Federal Communications Commission (FCC) and Industry Canada (IC) Information

For details, see Appendix B.

Security

Toll fraud, the unauthorized use of your telecommunications system by an unauthorized

party (for example, persons other than your company’s employees, agents, subcontrac-

tors, or persons working on your company’s behalf) can result in substantial additional

charges for your telecommunications services. You are responsible for the security of your

system. There may be a risk of toll fraud associated with your telecommunications system.

You are responsible for programming and configuring your equipment to prevent unautho-

rized use. Your system administrator should read all documents provided with this product

to fully understand the features that can introduce the risk of toll fraud and the steps that

can be taken to reduce that risk. Lucent Technologies does not warrant that this product is

immune from or will prevent unauthorized use of common-carrier telecommunication

services or facilities accessed through or connected to it. Lucent Technologies will not be

responsible for any charges that result from such unauthorized use.

Trademarks

TransTalk is a trademark of Lucent Technologies and DEFINITY, MERLIN, MERLIN LEG-

END, PARTNER, and SYSTIMAX are registered trademarks of Lucent Technologies. Supra

is a registered trademark of Plantronics, Inc.

Warranty

Lucent Technologies provides a limited warranty for this product; see Appendix A.

Ordering Information

The order number for this book is 503-801-166. The order number for the MDW 9031

Wireless Pocketphone Quick Reference is 503-801-165. To order additional copies of

these reference materials, call 1 800 457-1235 or 1 317 361-5353. To order parts and

accessories, see "Ordering Replacement & Optional Parts" in Chapter 4.

Customer Support

In the continental U.S., call 1 800 628-2888 if you need assistance when using your

wireless phone with a PARTNER, MERLIN, or MERLIN LEGEND system. Consultation

charges may apply. For all other systems, follow the procedure you normally use to get

support for your communications system.

Outside the continental U.S., contact your Lucent Technologies Representative or local

Authorized Dealer.

Contents

1Introduction1-1

About TransTalk™ 9000 Products 1-1

What Is a Wireless Phone? 1-1

TransTalk 9000 System 1-1

About the MDW 9031 Pocketphone

1-3

Privacy Information 1-3

Where Can You Use Your Pocketphone?

1-3

Parts List 1-4

Additional Parts 1-5

Spare Battery and Headset 1-6

2Installing the MDW 9031 Pocketphone

Important Safety Instructions

Guidelines for Safe and Efficient Operation

Exposure to Radio Frequency Energy

Cardiac Pacemakers

Hearing Aid Compatibility

Basic Safety Precautions for Installation and Use

Additional Safety Instructions

for Installation Personnel

AC Outlet Check

Installation Overview for

Radio Modules and Carriers

Radio Module/Switch Wiring

Key Components

Positioning a Radio Module or Carrier(s)

General Positioning Rules

Installing a Single Radio Module

Single Radio Module Installation Self Test

Understanding Carriers

Understanding Your Model 117A3 Carrier

Setting the 117A3 Carrier Power Level

Setting the 117A3 Carrier Control/Expansion

DIP Switch

2-1

2-1

2-2

2-2

2-2

2-2

2-3

2-4

2-5

2-6

2-6

2-7

2-9

2-9

2-11

2-12

2-13

2-13

2-15

2-16

i

Understanding Your Model 117A4 Carrier

Installing a Single Carrier

Installing a Single Carrier on a Shelf or Desk

Installing a Single Carrier on a Wall

Single Carrier Installation Self Test

Installing Multiple Carriers

Mounting and Cabling Multiple Carriers

Multiple Carrier Mounting and Cabling Self Test

Installing a Single Radio Module in Each Carrier

Installation Self Test with a Single Radio Module

in Each Carrier

Installing the Remaining Radio Modules

Installation Self Test for Remaining Radio Modules

2-18

2-21

2-22

2-25

2-28

2-29

2-29

2-32

2-33

Handset

Inserting and Removing the

Handset’s Battery Pack

Changing the Communications System Setting

Filling Out the Handset Label

2-35

2-37

2-39

2-41

2-41

2-42

2-43

Battery Charger

Positioning the Battery Charger

Installing the Battery Charger

Inserting a Battery Pack into

the Spare Battery Compartment

Removing a Battery Pack

from the Spare Battery Compartment

Inserting the Handset into the

Battery Charger’s Handset Cradle

Removing the Handset

from the Handset Cradle

2-44

2-44

2-44

2-46

2-47

2-48

2-48

Using the MDW 9031 Pocketphone

33-1

Important Safety Instructions 3-1

The Handset

Handset Controls

Column and Select Buttons

Handset Display (with Backlighting)

Display Messages

3-1

3-2

3-3

3-4

3-5

3-5

3-6

3-6

3-7

Line Status Indicators

Range Indicators

Low Battery Indicator

Volume Control

ii

Carrying Your Pocketphone

Antenna

Changing the Handset Settings

Changing the Communications System

Button Mapping Setting

Enabling or Disabling the Vibrator

Enabling or Disabling Line Preselection

Enabling or Disabling Backlighting

Enabling or Disabling the Alerter

Test Modes

Using Local Test Mode

Using Wireless Test Mode

"Waking Up" the Phone

Making a Call

Answering a Call

Manually Selecting a Line or Programmed Button

Preselecting a Line

Using a Headset

Using the Headset On/Off Button

Answering Calls with a Headset

Placing Calls with a Headset

The Battery Charger

Battery Charger Features

Extending Battery Life

3-7

3-8

3-8

3-8

3-9

3-9

3-10

3-11

3-12

3-12

3-13

3-17

3-17

3-17

3-18

3-18

3-19

3-19

3-19

3-20

3-21

3-21

3-23

4Maintaining the MDW 9031 Pocketphone 4-1

Important Safety Instructions

4-1

Removing a Radio Module

from the Carrier

4-1

Swapping Extensions

4-3

Replacing the Antenna

4-4

Ordering Replacement & Optional Parts 4-5

iii

5Troubleshooting 5-1

Procedures 5-1

Installation Problems 5-1

Handset Problems 5-5

Battery Problems 5-7

Voice Quality Problems 5-8

Range Problems 5-11

Battery Charger Problems 5-14

6MDW 9031 Pocketphone Compatibility6-1

Programming and

Call Handling Instructions 6-1

Programming Features for PARTNER,

MERLIN, and MERLIN LEGEND Systems

6-2

Communications System Compatibility 6-3

PARTNER Systems

6-3

iv

Button Mapping for PARTNER Systems

6-3

Setting the Line-Ringing Options 6-4

MERLIN Systems

6-5

Button Mapping for MERLIN Systems

except MERLIN 410 and MERLIN 820

6-6

Button Mapping for MERLIN 410 and

MERLIN 820 Systems

6-7

Setting the Line Ringing Options 6-8

System 25, System 75, System 85,

and DEFINITY Systems 6-9

Button Mapping for DEFINITY Systems,

System 25, System 75, and System 85

6-10

Setting the Line Ringing Options 6-12

AWarranty and Repair Information A-1

Lucent Technologies Limited Warranty

and Limitation of Liability

A-1

Limitation of Liability

A-2

Repair Information

In-Warranty Repairs

Post-Warranty Repairs

A-2

A-2

A-3

BRegulatory Information B-1

FCC Part 15 Rules

B-1

IC RSS-210 Compliance B-1

Hearing Aid Compatibility B-1

CSpecifications C-1

INIndex1

Battery Charger Wall-Mounting Template B-1

v

Introduction

1

About TransTalk™ 9000 Products

Congratulations on the purchase of your new TransTalk 9000 Digital Wireless System

MDW 9031 Pocketphone. MDW stands for "Multi-Line Digital Wireless." The MDW 9031

Pocketphone is the latest addition to the TransTalk 9000 family of wireless products,

which also includes the MDW 9000 Telephone, the MDW 9010 Telephone and the

MDW 9030P Pocketphone. All of these phones are designed to Lucent Technologies' high

standards for convenience, reliability, and innovation.

TransTalk 9000 products are designed to work with your communications system

(PARTNER®, PARTNER II, PARTNER Plus, PARTNER Advanced Communications System,

MERLIN®, MERLIN II, MERLIN Plus, MERLIN LEGEND®, System 25, System 75, System

85, or DEFINITY®) to provide wireless flexibility.

What Is a Wireless Phone?

A wireless phone has no handset cord and no telephone line cord, so it is portable. This

portability lets you move around freely, without giving up the features of a wired phone.

With a wireless phone, you can make and receive calls even when you are away from

your desk, thus remaining accessible and responsive to your customers and coworkers

as you move around your work area. Time-sensitive work issues will not need to wait until

you are back at your desk, and you can reduce the number of (sometimes costly) phone

calls you must return.

TransTalk 9000 System

Your wireless phone’s handset is linked with your communications system through a

matching radio module, not through the battery charger where the handset sits for charg-

ing. Each handset can be used only with the radio module packaged with the handset. The

handset and the radio module each have the same unique security code and serial number

(on the bottom of the radio module and inside the battery compartment of the handset) to

identify the matching pair. And there is built-in and secure automatic registration between

the handset and radio module, so that your system is ready to use after powering up.

Your TransTalk system may have from 1 to 24 wireless phones. In order to use multiple

wireless phones within the same zone (area of coverage), you also need a carrier (also

known as a backplane). A carrier holds up to six radio modules, and synchronizes radio

Introduction 1-1

To insert the battery pack, insert the tab on the battery

signals for proper operation of multiple phones, ensuring consistent voice quality and

range. If you have a key system (for example, PARTNER or MERLIN). you can link up to

three carriers supporting up to 18 wireless phones in a single zone; if you have a PBX

system (for example, DEFINITY), you can link up to four carriers, supporting up to 24

wireless phones in a single zone. Linked carriers are automatically synchronized with

each other.

The TransTalk 9000 system enables you to use several different phone and carrier models

in the same zone, but there are some compatibility issues to consider. You need to know

the following:

■

■

The name of the MDW phone (9000, 9010, 9030P, or 9031), located in the battery

compartment of the handset. (For an MDW 9000 phone, you also need to know the

Apparatus Code, also located in the battery compartment of the handset.)

The model number of your carrier, located on the left side of the carrier.

The following illustrations show which phone models and carriers can be used together:

Single Carrier Installation

If you have a Model 117A1 Carrier...

Use only...

MDW 9000 phones

(Code 7815H)

If you have a Model 117A1A Carrier,

Model 117A3 Carrier, or

Model 117A4 Carrier...

Note: 117A2

Carriers should

be replaced with

117A4 Carriers.

(No charge to

the customer).

You can use...

MDW 9000 phones

(Code 7815H)

MDW 9000 phones

(Code 7815H03A)

MDW 9010 phones

(Code 7815H04A)

MDW 9030P phones

(Code 7815H05A)

MDW 9031 phones

(Code 7815H06A)

Note: You can use Code 7815H phones

together with other phones only in a

Model 117A1A, Model 117A3, or

Model 117A4 single carrier installation.

1-2 Introduction

Multiple (4 Max) Carrier Installation

If you have multiple Model 117A3 or Model 117A4 System Expansion Carriers (or both)...

Note:

For 117A2

Carriers, see

Note under

Single Carrier

Installation.

Use only...

MDW 9010 phones

(Code 7815H04A)

MDW 9030P phones

(Code 7815H05A)

MDW 9031 phones

(Code 7815H06A)

Note: Multiple carrier installations must use MDW 9010 phones, MDW 9030P phones, and/or MDW

9031 phones. MDW 9000 phones cannot be used in multiple carrier installations.

About the MDW 9031 Pocketphone

The MDW 9031 Pocketphone is not only wireless, but it is also lightweight and pocket-

sized. A removable carrying clip and a lanyard are provided with the handset. You can

use either the clip or the lanyard for hands-free portability. The MDW 9031 also has a

headset connector to accommodate an optional headset.

You can be notified of an incoming call by either an alerter (which rings) or a vibrator, or

both. There is a five-line, user-activated backlighted display that shows information you

would see on a wired system phone’s display (with the exception of the time ), icons

representing various handset functions (such as the alerter and the vibrator), and the

status of up to 12 telephone lines. The MDW 9031 provides Redial, Hold, Mute, Transfer,

and Conference buttons, and provides the capability to program additional features on

unused line buttons.

Privacy Information

The MDW 9031 Pocketphone is designed to protect the privacy and security of your voice

conversation. The phone uses continuously changing radio frequencies and digital

encoding techniques to make it impossible for eavesdropping to occur through the use of

commercially available analog radio scanners.

Where Can You Use Your Pocketphone?

The MDW 9031 Pocketphone can be used in most typical office buildings, in warehouses,

malls, and even in outdoor areas such as loading docks. The location of the radio

module greatly affects the performance of the MDW 9031. Read the "Positioning a

Radio Module or Carrier(s)" section in Chapter 2 to determine the best place to

install the radio module. Repeat the tests several times with the radio module positioned

in a different location each time. To perform the tests, all you need is an electrical outlet

for the radio module and a charged battery pack in the handset.

Introduction 1-3

Parts List

Along with this book and the MDW 9031 Pocketphone Quick Reference, the box should

contain the items shown below. If it does not, call for customer support as described on the

inside front cover of this book.

Handset Battery Pack

Battery Charger

8-foot (2.4 m)

Telephone Line Cord

Carrying Clip

11-foot (3.4 m)

Power Cord/AC Adapter for

Battery Charger

Radio Module

Wall Spacers (2) Philips Head

Wood Screws (2)

8* (0.5 m) Lanyard

1-4 Introduction

Additional Parts

The following parts may be necessary, depending upon your installation.

This Kit of Parts is required only when a single (stand-alone) MDW 9031 Pocketphone

is installed:

Rubber Feet (4)

Radio Module 11-foot (3.4 m) Philips Head Wall Mounting

Power Cord/AC Adapter Wood Screws (2) Plate

These additional parts are required when two or more MDW 9031 Pocketphones are

installed in the same zone:

Philips Head

Wood Screws (4)

Expansion Cable 6-foot (1.8 m) Carrier Assembly 25-foot (7.6 m)

for multiple-carrier installation Power Cord and Standard AC Adapter

or

117A3 Carrier 117A4 Carrier

For information about ordering parts, see "Ordering Replacement & Optional Parts" in

Chapter 4.

Introduction 1-5

Spare Battery and Headset

One nickel metal hydride battery pack, which provides up to 3 hours of talk time, comes

with your MDW 9031 Pocketphone. For extended phone usage, you should purchase an

additional battery pack. If you require full business-day use, you can purchase an

extended battery pack. Although thicker and heavier than the standard battery pack, the

extended battery pack provides 8–9 hours of talk time when fully charged. You can store

the extra battery pack in the Spare battery compartment of the battery charger. Then

when the battery pack in the handset is low, you can switch battery packs.

To help you answer calls, an optional Supra® 9031 headset or a Radium (over the ear)

headset can be attached to a quick-disconnect adapter cord, which you can insert into

the connector on the bottom of the handset to allow hands-free conversation. For instruc-

tions for connecting the headset, see "Using a Headset" in Chapter 3.

Supra 9031 Headset Radium Headset

Standard Battery Extended Battery

Pack Clip Pack Clip

Standard

Extended

Battery Pack Battery Pack

Adapter

For ordering information, see "Ordering Replacement & Optional Parts" in Chapter 4.

1-6 Introduction

Installing the MDW 9031 Pocketphone

2

Important Safety Instructions

This book contains instructions related to safety labels on the product:

The exclamation point within an equilateral triangle is intended to alert the

user to the presence of important operating and maintenance (servicing)

instructions in the literature accompanying the product.

WARNING

indicates the presence of a hazard that can cause severe or fatal

personal injury if the hazard is not avoided.

CAUTION indicates the presence of a hazard that will or can cause minor

personal injury or property damage if not avoided.

This phone is designed to provide trouble-free performance without any special mainte-

nance procedures. To reduce the risk of accidental damage:

■

■

■

■

Keep the phone in an area free of dust, smoke, and moisture; do not block the air

vents by placing objects on top of the radio module.

Do not place the phone or battery charger near a heating duct, radiator, or other heat

source, and do not drop or expose it to excessive shock or vibration.

Unplug the battery charger, radio module, or carrier if its power cord is damaged, if

liquid is spilled into it, or if its housing becomes cracked or otherwise damaged.

To clean your phone, wipe the outside housing with a soft, dust-free cloth. If absolutely

necessary, you may use a cloth slightly dampened with a mild soap and water solu-

tion. Dry quickly with a soft cloth.

CAUTION:

Your phone contains sensitive electronic parts. Never submerge it in any kind of

liquid, and never use liquid or aerosol cleaners, detergents, alcohols, solvents,

abrasive cleaners, or an excessive amount of water when cleaning the housing and

faceplate. To do so could result in irreparable damage.

Installing the MDW 9031 Pocketphone 2-1

Guidelines for Safe and Efficient Operation

Your wireless telephone is a radio transmitter and receiver. When the phone is turned on,

it receives and sends out radio frequency (RF) energy. The phone operates in the fre-

quency range of 902–928 MHz. Your hand-held wireless telephone uses the digital TDD

mode. The power is transmitted in bursts at a 200 Hz pulsed repetition rate. The peak

envelope transmit power is 325 mW or less.

Exposure to Radio Frequency Energy

The design of your wireless telephone complies with the latest Institute of Electrical and

Electronic Engineers (IEEE) and the American National Standards Institute (ANSI) safety

levels with respect to human exposure to RF energy. Of course, if you would like to limit

RF exposure even further, you may choose to control the duration of your calls.

Cardiac Pacemakers

CAUTION:

The MDW 9031 handset is a radio device and, like all radio devices, should not

be placed next to a pacemaker.

Preliminary studies performed at the US Food and Drug Administration (FDA) and else-

where have shown that when digital cellular telephones are placed very close to im-

planted cardiac pacemakers, interference with the operation of the implanted pacemaker

can occur. These preliminary studies show that interference does not occur when there is

a reasonable distance between the telephone and the implanted pacemaker and stops

when the phone is turned off or moved so that it is more than 6 inches (15 cm) from the

pacemaker. Digital cellular telephones operate at .6 W. TransTalk wireless telephones

operate at a lower peak power of 325 mW or less (100 mW, on an average).

Until more is known, the FDA suggests that people with pacemakers may want to take

some simple precautions when using or carrying digital wireless telephones to ensure that

there is ample distance between the digital wireless telephone and the pacemaker—by

not placing the phone next to the pacemaker implant (for example, in a shirt or a coat

pocket directly over the pacemaker implant) when the phone is on and ready to receive a

call and holding it to the ear opposite the side of the body where the pacemaker is

implanted when using the phone. Consult your physician or medical device manufacturer

to determine if additional precautions are necessary.

Hearing Aid Compatibility

Most electronic equipment, such as equipment in hospitals is shielded from RF energy.

However RF energy from wireless telephones may affect some electronic equipment.

Although the TransTalk wireless telephone is compatible with inductively-coupled hearing

aids, you should consult your physician or hearing aid manufacturer to determine if your

hearing aid is adequately shielded from external RF energy. The operation of inad-

equately shielded medical devices may be adversely affected when a portable wireless

telephone is operating in close proximity.

2-2 Installing the MDW 9031 Pocketphone

Basic Safety Precautions for Installation and Use

Always follow these basic safety precautions when installing or using this product to

reduce risk of injury from fire or electric shock.

WARNING:

Installation of this equipment for In-Range Out of Building (IROB) conditions

requires the use of protectors. See the documentation that came with your

communications system for more information.

CAUTION:

This equipment is for installation on Lucent Technologies PARTNER, PARTNER Plus,

PARTNER II, PARTNER Advanced Communications System, MERLIN, MERLIN

Plus, MERLIN II, MERLIN LEGEND, System 25, System 75, System 85, and DEFINITY

■

■

■

■

■

■

■

■

■

communications systems only.

Read and understand all instructions in this book before using this product.

Observe all warnings and instructions marked on the product.

Do not use the product near water or when you are wet. If the product comes in contact

with any liquids, unplug the power cord and telephone line cords immediately. Do not

plug the product back in until it has dried thoroughly.

Never push objects of any kind into this product through housing slots, since the objects

may touch hazardous voltage points or short out parts that could result in a risk of electric

shock. Never spill liquid of any kind on the phone.

If you suspect a gas leak, report it immediately, but use a phone away from the area in

question. The phone’s electrical contacts could generate a tiny spark. While unlikely, it is

possible that this spark could ignite a heavy concentration of gas. This product is not

approved for use in areas labeled by the Occupational Safety and Health Administration

(OSHA) as "explosive environments." Only "Explosive Atmosphere Telephones" may be

used in such hazardous environments.

Unplug this product from wall outlets and telephone jacks before cleaning. Clean

exposed parts with a soft, damp cloth. Do not use liquid or aerosol cleaners.

Unplug this product from the wall outlet, remove the telephone line cord from the

modular wall jack or communications system switch/control unit, and refer servicing to

qualified service personnel under the following conditions:

–When the power cord or plug is damaged or frayed.

–If the product does not operate normally by following the operating instructions.

Adjust only those controls that are covered by the operating instructions because

improper adjustment of other controls may result in damage and will often require

extensive work by a qualified technician to restore the product to normal operation.

–If the product has been dropped and the housing has been damaged.

This product should be serviced by (or taken to) a qualified service center when service

or repair work is required. Do not open the product, there are no user-serviceable

components inside.

Always unplug the power cord/AC adapter for the carrier or carriers from the wall

outlet when:

–Removing a radio module

–Moving a radio module to a new slot in the carrier

Installing the MDW 9031 Pocketphone 2-3

–

–

–

■

Installing a new radio module

Connecting or disconnecting telephone line cords

Adding a carrier

Use only the type of battery pack shipped with this product or sold as an optional part.

(See "Ordering Replacement & Optional Parts" in Chapter 4.)

WARNING:

The rechargeable battery pack may contain elements that are harmful to the

environment (for example, nickel). Do not burn or puncture the battery pack. Like

other batteries of this type, if it is burned or punctured, it could release toxic

material which could cause injury. Do not dispose of it in household garbage. For

information about recycling or proper disposal, consult your local solid waste

(garbage) collection or disposal organization.

Additional Safety Instructions

for Installation Personnel

■

■

■

■

■

■

■

■

■

■

■

■

Install the product to meet all environmental and electrical requirements listed in

Appendix C.

All wiring that connects to this equipment and becomes part of the building wiring

must be a minimum of CLASS 2 or UL (Underwriters Laboratories) Listed Communica-

tions cable.

Do not install telephone wiring during a lightning storm.

Do not install telephone jacks in a wet location unless the jack is specifically designed

for wet locations. Never touch uninsulated telephone wires or terminals unless the

telephone line has been disconnected at the network interface.

Use caution when installing or modifying telephone lines.

Install this product securely on a stable surface. Damage may result if the product

falls.

Never place this product near or over a radiator or heat register.

Slots and openings in the housing and the back or bottom are provided for ventilation.

To protect the housing from overheating, these openings must not be blocked or

covered. Therefore, do not place the product on a bed, sofa, rug, or other similar

surface. Also, do not place this product in an enclosed area unless proper ventilation

is provided.

Install this product in a protected location where no one can step on or trip over power

cords and telephone line cords. Do not place objects on the cords that may cause

damage or abrasion.

Do not allow anything to rest on the power cord. Do not locate this product where the

cord will be abused by persons walking on it. Do not overload wall outlets as this can

result in the risk of fire or electric shock. Do not staple or otherwise attach the power

cord to building surfaces.

Use only the power supply (Comcode 847713583) shipped with this product for the

battery charger.

Use only the power supply (Comcode 847523404) shipped with this product for the

radio module.

2-4 Installing the MDW 9031 Pocketphone

■

■

■

Use only the power supply (Comcode 847224227) shipped with the carrier.

Use only the correct power source. If you are not sure of the power supply to your

location, consult your local power company.

This product uses a 3-prong plug. Such plugs are designed for your safety. Do not

attempt to defeat this purpose. If your wall outlet will not accept the plug, the outlet

should be replaced by an electrician.

WARNING: Risk of Electric Shock

Failure to properly ground this product will result in a risk of electrical shock,

which can cause serious personal injury. This product requires a 3-prong AC

outlet for safe operation. You should have your outlet checked by a qualified

electrician (see "AC Outlet Check" below) before connecting this equipment.

AC Outlet Check

Have a qualified electrician check all of the outlets into which the MDW 9031 radio

modules or carriers as well as the communications system switch/control unit will be

plugged. The electrician should check that the hot, neutral, and ground wires are properly

connected to the outlet by using a circuit tester.

The outlet can also be tested using a voltmeter by taking the measurements as shown:

If the outlet does not meet the electrical specifications for grounded outlets, your MDW

9031 Pocketphone may not operate properly.

IMPORTANT:

If there is no current to the outlet or the voltages are not correct, the problem should

be corrected by a qualified electrician.

Go to "Installation Overview for Radio Modules and Carriers."

Installing the MDW 9031 Pocketphone 2-5

Installation Overview for

Radio Modules and Carriers

This section explains how to install radio modules and carriers. You should proceed

through this section in the following order:

1. "Radio Module/Switch Wiring"

2. "Key Components"

3. "Positioning a Single Radio Module or Carrier(s)"

4. "Wireless Test Mode" (in Chapter 3)

5. Choose one of the following paths, depending upon which components you are

installing:

■If you are installing single radio module, go to "Installing a Single Radio

Module."

■If you are installing one or more carriers (from two to 24 radio modules), go to

"Understanding Carriers."

NOTE:

The illustrations in this chapter depict PARTNER system hardware; your hardware may

differ from these illustrations.

Radio Module/Switch Wiring

If your installation requires some customized wiring, the technician should match the Pin

numbers with the switch interfaces as shown in the following table:

Switch Interface

Pin #

ATL (MERLIN, DEFINITY) 1, 2

ETR (PARTNER)

3, 6

T/R (Tip/Ring)

5, 4

2-6 Installing the MDW 9031 Pocketphone

Key Components

Each radio module communicates with a corresponding handset. The matching sets are

identified by a serial number located on the bottom of the radio module and in the battery

compartment of the handset.

Antenna

Hook

Mounting

LEDs

Power Cord

Connector

Card Edge

(Cover not

shown)

Snap Lock

Serial Number

Telephone

Line Cord

Connector

Installing the MDW 9031 Pocketphone 2-7

A carrier (Model 117A3 or Model 117A4) is required when installing two or more MDW

9031 Pocketphones.

Radio

Module

Mounting

Rods

Wall Mount

Hole Wall Mount

Hole

Label with

Module Number

(not shown)

Power Cord

Connector

(not shown)

IN Jack

OUT Jack

OUT OF SYNC LED

CONTROL/EXPANSION LED

(Model 117A4 Only)

Card Edge

Connectors

Slot

Numbers

Wall Mount

Hole

Wall Mount

Hole

Cable

Manager Slot Rear

Exit Slots

Using the

expansion cable

provided with each carrier, you can link up to four carriers.

2-8 Installing the MDW 9031 Pocketphone

Positioning a Radio Module or Carrier(s)

Each of your handsets and its corresponding radio module operates within a single zone

of coverage:

The range depends on your particular operating environment. For indoor use, walls

between the handset and the radio module will reduce the phone’s range. Avoid concen-

trations of structural metal, such as steel and aluminum, and reinforced concrete.

IMPORTANT:

The MDW 9031 Pocketphone has a built-in testing feature that you can use before final

installation to help determine proper placement of the radio module. To perform the

tests, all you need is an electrical outlet for the radio module and a charged battery

pack in the handset (you do not need a communications system switch/control unit).

The tests are described in "Wireless Test Mode" in Chapter 3.

General Positioning Rules

Failure to observe the following rules regarding location and use will result in poor

performance of your MDW 9031 Pocketphone.

■

■

■

Position the radio module or carrier(s) in a central location, relative to the handset(s)

usage area, leaving at least 6 feet (1.8 m) between the radio module or carrier(s) and the

communications system switch/control unit or other wired phones. If your switch/control

unit is located in a remote location, you may have to run a telephone line cord from your

switch/control unit to the centrally positioned radio module or carrier(s). The line cord

maximum length is 1,000 feet (305 m) of 26-gauge cable.

The radio module or carrier(s) should be placed high on the wall for optimum voice

quality and range. Allow 6–12 inches (15.2–30.5 cm) of space between the top of the

antenna on the radio modules and the ceiling.

The radio module or carrier(s) should never be installed above a drop, suspended

ceiling.

Installing the MDW 9031 Pocketphone 2-9

■

■

■

■

The radio module or carrier(s) should not be within 3 feet (.9 m) of any large metal

object, and should not have metal objects in the line of sight to the operating area of

the handset.

The radio module or carrier(s) should not be within 6 feet (1.8 m) of equipment

with microprocessors such as answering machines, personal computers, and fax

machines; control units, communications system switches, or other phones

(especially speakerphones); competing radio devices such as wireless bar-code

scanners; electromagnetic equipment such as electric motors; or electrical main

power feeds, junction boxes, circuit-breaker panels, fuse boxes, or 220-volt

power lines.

The radio module or carrier(s) should not share the same power line as equipment with

microprocessors such as answering machines, personal computers, and fax machines;

or electromagnetic equipment such as electric motors.

If your communications system uses an uninterruptible power supply, such as a backup

generator, you may want to connect the radio module or carrier(s) to that power supply.

Additional Rules for Installing a Single Radio Module Only

■

■

■

Installing a single radio module on a shelf or desk is not recommended, because it

greatly reduces the range and quality of the transmission.

Install a single radio module within 3 feet (0.9 m) of either side of, and within 6 to 8 feet

(1.8 to 2.4 m) above, a properly grounded 3-prong electrical outlet that is not con-

trolled by an on/off switch.

You can install a single radio module in a remote location using a telephone line cord

to connect the radio module to the communications system switch/control unit. IROBs

must be used for out-of-building installations.

CAUTION:

A radio module cannot be installed outdoors.

Additional Rules for Installing One or More Carriers

■Install carrier(s) within 15 feet (5 m) of either side of, and within 6 to 8 feet (1.8 to

2.4 m) above, a properly grounded 3-prong electrical outlet that is not controlled by an

on/off switch.

■Choose a location where handset users will not approach the carrier(s) within a

radius of 6 feet (1.8 m) for 1 or 2 carriers or 10 feet (3 m) for 3 carriers.

■When installing multiple carriers:

–

–

–

–

Install multiple carriers 1 foot (0.3 m) optimally to 4 feet (1.2 m) apart.

Install multiple carriers on the same horizontal axis (do not install one carrier higher

or lower than another).

Install the control carrier as the leftmost carrier, using only the expansion cables

provided.

Slot 6 of an 117A3 control carrier must always contain a radio module to pass the

synchronization signal to the next carrier.

CAUTION:

Carrier(s) cannot be installed outdoors.

Go to "Wireless Test Mode" in Chapter 3.

2-10 Installing the MDW 9031 Pocketphone

Installing a Single Radio Module

■Install high on wall, leaving 6–12 inches (15.2–30.5 cm) between antenna and ceiling

■See "Key Components" earlier in this chapter for additional picture detail

1Perform the tests described in "Wireless Test Mode" in Chapter 3 to determine the

optimal placement of the radio module. To perform the tests, all you need is an

electrical outlet for the radio module and a charged battery pack in the handset.

2Check to make sure the radio module’s power cord is unplugged from the wall outlet

before continuing.

3Detach the rubber feet from the shipping card.

Apply them to marked areas on the underside

of the radio module.

4Place the wall-mounting plate against the wall.

Choose a location backed by a wooden stud (if

unavailable, use toggle bolts instead of the supplied

wood screws). Lightly tap a nail into the wall to start

holes. Then screw the plate flush to the wall. Place

the radio module over the plate, then slide it down-

ward to lock it into place. (Note: Do not remove the

plastic cap covering the radio module’s card

edge.)

5Insert one end of the telephone line cord into

an extension jack or terminal/station connector

on your communications system switch/control unit

(refer to your communications system manual for the

proper location).

Installing the MDW 9031 Pocketphone 2-11

6Insert the radio module’s power cord into the

side of the radio module. Insert the other end of

the telephone line cord into the bottom of the radio

module.

7

Plug the power cord/AC adapter into a properly

grounded 3-prong wall outlet that is not controlled

by an on/off switch.

CAUTION: Never connect or disconnect

the telephone line cord while the radio

module is plugged into the wall outlet.

Single Radio Module Installation Self Test

Verify that the POWER and PASS LEDs on the radio

module light. If the radio module’s PASS LED does

not light:

1Unplug the power cord/AC adapter from the

wall outlet.

2Wait 15 seconds.

3Plug it in again.

If the radio module’s PASS LED still does not light,

refer to Chapter 5, "Troubleshooting."

NOTE:

The RADIO LED also may light upon installation; however, since the RADIO LED has

no significance during installation, ignore its operation.

The RADIO LED indicates a connection between the handset and the radio module; it

lights when the handset is being used as long as the battery pack in the handset is

charged.

2-12 Installing the MDW 9031 Pocketphone

Understanding Carriers

When you install more than one radio module in a single zone, you must mount the radio

modules in a carrier, so that their signals will be synchronized. A carrier can hold up to

six radio modules. The MDW 9031 Pocketphone is designed to work with any of three

carrier models: Model 117A1A, Model 117A3, and Model 117A4.

NOTE:

If you currently own a Model 117A2 carrier, Lucent Technologies will replace it with a

Model 117A4 at no charge.

If you want to install more than six radio modules, you will need more than one carrier.

Systems configured as key systems (for example, PARTNER or MERLIN) can accommo-

date up to 18 radio modules (three carriers); PBX systems can accommodate up to 24

radio modules (four carriers).

In any multiple-carrier installation, the leftmost carrier acts as the control carrier, and the

remaining carriers act as expansion carriers, passing along the synchronization signal

from the control carrier. Multiple carrier installations require that you use Model 117A3 or

Model 117A4 carriers, or both.

The Model 117A3 and Model 117A4 carriers are similar in general appearance, but the

installation procedure for the two models differs somewhat. A label on the left side of the

carrier identifies the carrier model number.

If you are installing one model of carrier, go to one of the

following sections:

■If installing a Model 117A3 carrier, go to "Understanding

Your Model 117A3 Carrier."

■If installing a Model 117A3 carrier, go to "Understanding

Your Model 117A4 Carrier."

If you are installing both carrier models, read both of these

sections.

Understanding Your Model 117A3 Carrier

The installation of a Model 117A3 carrier differs in three ways from the installation of a

Model 117A4 carrier:

■

■

■

You may need to adjust the power DIP switch.

You must set the Control/Expansion DIP switch.

If you use the 117A3 as the control carrier, you must have a radio module installed in

Slot 6 of that carrier in order to pass the synchronization signal on to the next carrier.

Installing the MDW 9031 Pocketphone 2-13

As the following illustration shows, each Model 117A3 carrier has two user-adjustable DIP

switches, one in Slot 2 that controls the power levels, and another in Slot 4 that specifies

whether this particular carrier is functioning as a control or an expansion carrier.

Module

Rods

Mounting

Wall Mount

Hole

Label with

Model Number

(not shown)

Power Cord

Connector

(not shown)

Card Edge

Connectors

Slot

Numbers

Wall Mount

Hole

Cable

Manager Slot

Power DIP

Switch

Radio

Control/Expansion

DIP Switch

Radio

Module

Mounting

Rods

Wall Mount

Hole

In Jack

Out Jack

Out of Sync LED

Card Edge

Connectors

Slot

Numbers

Wall Mount

Hole

Rear

Exit Slots

If you are installing one or more 117A3 carriers in a strip mall, high-rise office building, or

similar environment, the MDW 9031 Pocketphones may interfere with other wireless

products in use. If this is the case, you can adjust the range of the 117A3 carrier(s) to

prevent overlapping with the other wireless products.

Go to one of the following sections:

■To adjust the 117A3 carrier’s range, go to "Setting the 117A3

Carrier Power Level."

■To skip that section, go to "Setting the 117A3 Carrier

Control/Expansion DIP switch."

2-14 Installing the MDW 9031 Pocketphone

Setting the 117A3 Carrier Power Level

If your MDW 9031 Pocketphones are interfering with other wireless products in use, or if

you anticipate that they will, you can adjust the carrier’s range by setting each 117A3

carrier’s power DIP switch, located in Slot 2.

Power

DIP Switch

Slot 2

The Power DIP switch must be adjusted while the carrier is without power and while Slot 2

is empty. You can adjust it before mounting the carrier on the wall.

Use a nonmetallic, pointed object to set each carrier’s DIP switch according to the following table.

IMPORTANT:

You must set the DIP switch for all of the 117A3 carriers to the same setting.

Desired Range (Approximate) Power DIP Switch Settings

500 to 900 feet

(152 to 274 m)

300 to 500 feet

(91 to 152 m)

150 to 300 feet

(46 to 91 m)

100 to 150 feet

(31 to 46 m)

Go to "Setting the 117A3 Carrier Control/Expansion DIP Switch."

Installing the MDW 9031 Pocketphone 2-15

Setting the 117A3 Carrier Control/Expansion DIP Switch

The Model 117A3 carrier can serve as either a control or an expansion carrier. Whether

you install one or more 117A3 carriers, you must set the Control/Expansion DIP switch in

Slot 4 of each 117A3 carrier to indicate which role that carrier is filling.

Control/Expansion

DIP Switch

Slot 4

The leftmost carrier, no matter what model number it is, must be the control carrier, and

the remaining carriers are expansion carriers. The control carrier acts as the "lead"

carrier—its transmit and receive patterns control the expansion carriers, ensuring that all

of the linked carriers function as a single system.

It is recommended that you determine which carrier is to be the control carrier, and which,

if any will be expansion carriers, and set the Control/Expansion DIP switch(es) before

mounting the carrier(s) on the wall.

Use a nonmetallic, pointed object to set each 117A3 carrier’s DIP switch according to the

following table.

2-16 Installing the MDW 9031 Pocketphone

IMPORTANT:

Only one carrier (the leftmost carrier) can be the control carrier; the other carriers must be

expansion carriers.

To designate the carrier as a... Use this setting for the DIP switch...

control carrier (one carrier only)

expansion carrier (one or more

additional carriers)

Go to one of the following:

■

■

■

If you are also installing one or more 117A4 carriers, go to

"Understanding Your Model 117A4 Carrier."

If you are installing a single 117A3 carrier, go to "Installing

a Single Carrier."

If you are installing multiple 117A3 carriers, go to "Installing

Multiple Carriers."

Installing the MDW 9031 Pocketphone 2-17

Understanding Your Model 117A4 Carrier

The Model 117A4 carrier differs from the 117A3 in that it does not require that Slot 6

contain a radio module in order to pass the signal from the control carrier to the next

carrier. It also does not have Power and Control/Expansion DIP switches to set. The

117A4 automatically adjusts its power level and senses whether it is being used as a

control or an expansion carrier.

As the following illustration shows, the 117A4 does have an additional LED located on the

right side of the carrier, the CONTROL/EXPANSION LED, used for determining whether

the cabling was installed correctly.

Radio

Module

Rods

Mounting

Wall Mount

Hole

Label with

Model Number

(not shown)

Power Cord

Connector

(not shown)

Card Edge

Connectors

Slot

Numbers

Slot

Numbers

Wall Mount

Hole

Wall Mount

Hole

Cable

Manager Slot

Radio

Module

Mounting

Rods

Wall Mount

Hole

IN Jack

OUT Jack

OUT OF SYNC LED

CONTROL/EXPANSION LED

(Model 117A4 Only)

Rear

Exit Slots

2-18 Installing the MDW 9031 Pocketphone

The following chart explains the label that identifies the jacks and LEDs on the 117A4

carrier. (The IN and OUT jacks and the OUT OF SYNC LED also appear on the 117A3

carrier.)

Label

Explanation

IN

Designates the modular jack that accepts

the modular plug and cable from the

preceding carrier to the left. If the jack is

in use, this carrier is an "Expansion"

carrier.

OUT

Designates the modular jack that accepts

a modular plug and cable to connect this

carrier to the next carrier to the right. This

carrier can be either a "Control" carrier (if

it is the leftmost carrier) or an

"Expansion" carrier.

OUT OF SYNC

Designates the upper of two LEDs. If the

LED is not lit, there is no problem.

If the LED glows red, the carrier is out of

synchronization.

The problem must be corrected. See

Chapter 5, "Troubleshooting. "

CONTROL/

Designates the lower of two LEDs. The

EXPANSION

color of the LED indicates the carrier

configuration:

Control carrier = green LED

Expansion carrier = amber LED

The light pattern indicates whether the

carrier is operational:

Glowing steadily = no problem

Blinking = no radio modules(s) in the

carrier.

CAUTION

USE ONLY

CABLE

P/N 847667870

IN

OUT

OUT OF SYNC

CONTROL/

EXPANSION

Installing the MDW 9031 Pocketphone 2-19

The label at the top of the right side of the carrier is provided to help you interpret the LED

lights. The first three lines on this label refer to LEDs on the the control carrier; the next

three lines refer to the LEDs on each of the expansion carriers; and the last two lines

apply to all carriers.

Go to one of the following:

■If installing a single carrier, go to "Installing a Single Carrier."

■If installing multiple carriers, go to "Installing Multiple Carriers."

2-20 Installing the MDW 9031 Pocketphone

Installing a Single Carrier

If you are installing a Model 117A3 carrier, be sure you have read the following sections

and have set the DIP switches:

■"Understanding Your Model 117A3 Carrier"

■"Setting the 117A3 Carrier Power Level"

■"Setting the 117A3 Carrier Control/Expansion DIP Switch"

Then go to one of the following:

■"Installing a Single Carrier on a Shelf or Desk" or

■"Installing a Single Carrier on a Wall"

If you are installing a Model 117A4 carrier, be sure you have read "Understanding Your

Model 117A4 Carrier." Then go to one of the following:

■"Installing a Single Carrier on a Shelf or Desk" or

■"Installing a Single Carrier on a Wall"

Installing the MDW 9031 Pocketphone 2-21

Installing a Single Carrier on a Shelf or Desk

■You will not receive optimum performance if unit is placed on a desk or low shelf

■Install as high as possible, leaving 6–12 inches (15.2–30.5 cm) between antennas

and ceiling if on high shelf

■Never install or remove a radio module from a carrier that is plugged into a wall

outlet (hot insertion)

■See "Key Components" earlier in this chapter for additional picture detail

1Perform the tests described in "Wireless Test

Mode" earlier in this chapter to determine the

optimal placement of the radio module. To perform

the tests, all you need is an electrical outlet for the

radio module and a charged battery pack in the

handset.

2

Check to make sure the carrier’s power cord is

unplugged from the wall outlet before continuing.

3

Remove the plastic cap covering each radio

module’s card edge before installing the radio

modules in the carrier.

4

Starting from the leftmost slot (#1), insert each

radio module into the carrier by hooking it onto

the radio module mounting rod. Slowly swing the radio

module’s card edge into the card edge connector on

the back of the carrier.

2-22 Installing the MDW 9031 Pocketphone

5

When the card edge is fully seated, a snap lock on

the bottom of the radio module will engage.

6Insert a telephone line cord into the bottom of

each radio module.

7Slide the telephone line cords through the rear

exit slots on the bottom of the carrier. Cords

originating from Modules 1 and 6 can share exit slots

with cords from Modules 2 and 5 respectively.

8Insert the free end of the telephone line cord

into the appropriate extension jack or terminal/

station connector on your communications system

switch/control unit (refer to your communications

system manual for the proper location).

Installing the MDW 9031 Pocketphone 2-23

9

10

Insert the carrier’s AC adapter cord into the left

side of the carrier.

Place the carrier on its feet towards the back of

the shelf or desk, making sure it is in a stable

position. Be sure the telephone line cords come out the

rear exit slots in the back of the unit. Arrange the power

cord and telephone line cords beneath the shelf or

desk so no one can step on them or trip over them.

11

Insert the carrier’s power cord into the AC

adapter, then plug the power cord into a

properly grounded 3-prong wall outlet that is not

controlled by an on/off switch.

If appropriate, you can wall-mount the AC adapter

using its attached wall-mounting bracket.

CAUTION:

Never connect or disconnect telephone line

cords, or insert or remove radio modules,

while the carrier is plugged into the wall outlet.

Go to "Single Carrier Installation Self Test."

2-24 Installing the MDW 9031 Pocketphone

Installing a Single Carrier on a Wall

■

■

■

Install high on wall, leaving 6–12 inches (15.2–30.5 cm) between antennas and

ceiling

Never install or remove a radio module from a carrier that is plugged into a wall

outlet (hot insertion)

See "Key Components" earlier in this chapter for additional picture detail

1Perform the tests described in "Wireless Test

Mode" in Chapter 3 to determine the optimal

placement of the radio module. To perform the tests,

all you need is an electrical outlet for the radio

module and a charged battery pack in the handset.

2

Check to make sure the carrier’s power cord is

unplugged from the wall outlet before continuing.

3

Place the carrier against the wall. Choose a loca-

tion backed by a wooden stud (if unavailable, use

toggle bolts instead of the supplied wood screws). Hold

the carrier straight; use a level if needed. Using a nail or

pencil, mark screw locations through the four wall-mount

holes.

Start the screws, leaving the screw heads protruding

approximately ½" (12 mm) from the wall. Place the car-

rier assembly over the screws, then slide it downward to

lock it into place. Tighten the screws.

4

Remove the plastic cap covering each radio

module’s card edge before inserting the radio

modules into the carrier.

Installing the MDW 9031 Pocketphone 2-25

5

Starting from the leftmost slot (#1), insert each

radio module into the carrier by hooking it onto

the back of the carrier.

the radio module mounting rod. Slowly swing the radio

module's card edge into the card edge connector on

6When the card edge is fully seated, a snap

lock on the bottom of the radio module will

engage.

Slide the telephone line cords through the

8cable manager slot on the left front of the

carrier.

7Insert a telephone line cord into the bottom of

each radio module.

2-26 Installing the MDW 9031 Pocketphone

9Insert the free end of each telephone line cord

into the appropriate extension jack or terminal/

station connector on your communications system

switch/control unit (refer to your communications

system manual for the proper location).

10Plug the carrier’s AC adapter cord into the left

side of the carrier.

11

Insert the carrier’s power cord into the AC

adapter, then plug the power cord into a

properly grounded 3-prong wall outlet that is not

controlled by an on/off switch.

If appropriate, you can wall-mount the AC adapter

using its attached wall-mounting bracket.

CAUTION:

Never connect or disconnect telephone line

cords, or insert or remove radio modules,

while the carrier is plugged into the wall outlet.

Go to "Single Carrier Installation Self Test."

Installing the MDW 9031 Pocketphone 2-27

Single Carrier Installation Self Test

1A single carrier must always function as a

control carrier. Wait a few seconds, then

compare the OUT OF SYNC and CONTROL/

EXPANSION LEDs against the top three lines on the

"SYNC and CONTROL/EXP LED Codes" label.

2If the OUT OF SYNC LED is lit, power down,

wait at least 15 seconds, and then repower the

carrier. If the LED is still lit, follow the suggestions in

the "Installation Problems" section of Chapter 5,

"Troubleshooting." If the LED is still lit, call for help

as described on the inside cover of this book.

3If you are using a Model 117A4 carrier, verify

that the carrier’s CONTROL/EXPANSION LED

is lit and that its color is green. This is correct for a

single-carrier installation.

4Verify the POWER and PASS LEDs on each

radio module are lit. If a radio module’s PASS

LED does not light, power down the carrier and the

module, wait 15 seconds, and repower the module

and then the carrier. If the PASS LED still does not

light, refer to Chapter 5, "Troubleshooting."

NOTE:

The RADIO LED also may light upon installation;

however, since the RADIO LED has no significance

during installation, ignore its operation.

The RADIO LED indicates a connection between

the handset and the radio module; it lights

when the handset is being used as long as the

battery pack in the handset is charged.

Go to "Handset."

2-28 Installing the MDW 9031 Pocketphone

Installing Multiple Carriers

■

■

■

■

Install each carrier high on wall, leaving 6–12 inches (15.2–30.5 cm) between

antennas and ceiling

Install each carrier 1 foot (0.3 m) optimal to 4 feet (1.2 m) from its neighboring carrier

Never install or remove a radio module from a carrier that is plugged into a wall

outlet (hot insertion)

See "Key Components" earlier in this chapter for additional picture detail

Multiple-carrier installation involves several stages:

■

■

■

Mounting the carriers on the wall and cabling them

Installing a single radio module in each carrier

Installing the remaining radio modules

The most efficient method for installing carriers and their radio modules is to perform self

tests after each stage of the installation. This enables you to spot any problems at an early

stage, and avoid the necessity for reinstalling the components in order to solve problems.

Mounting and Cabling Multiple Carriers

Perform the tests described in "Wireless Test Mode" in Chapter 3 to determine the optimal

placement of the radio module. To perform the tests, all you need is an electrical outlet for

the radio module and a charged battery pack in the handset.

If you are installing any 117A3 carriers and need to adjust the power setting to avoid

interference from other wireless products, see "Setting the 117A3 Carrier Power Level."

Also make sure you have set the Control/Expansion DIP switch correctly (see "Setting the

117A3 Carrier Control/Expansion DIP Switch").

1Check to make sure the carrier’s power cord is

unplugged from the wall outlet before continuing.

2Choose a location backed by a wooden stud for

the carrier (if unavailable, use toggle bolts

instead of the supplied wood screws).

IMPORTANT:

The leftmost carrier must be the control carrier; all

of the others are expansion carriers.

Place the carrier against the wall, leaving enough room

to the right for additional carrier(s) if applicable. Hold

the carrier straight; use a level if needed. Using a nail

or pencil, mark screw locations through the four wall-

mount holes. Start the screws, leaving the screw heads

protruding approximately ½" (12 mm) from the wall.

3Repeat Steps 1 through 3 for each carrier,

leaving 1 foot (0.3 m) optimally to 4 feet (1.2 m)

between carriers.

Place the carrier over the screws, then slide it

4downward to lock it into place. Be sure that the

leftmost carrier is the control carrier. Tighten the

screws. Repeat for each carrier.

Installing the MDW 9031 Pocketphone 2-29

5Connect an expansion cable to the OUT jack of

the control carrier.

Insert the free end of the expansion cable into

6the IN jack of the expansion carrier immedi-

ately to the right of the control carrier.

NOTE:

Although installing an expansion cable

into the wrong IN or OUT jack will not harm either

carrier, doing so causes all handsets to work

improperly and the OUT OF SYNC LED to light.

7If you have a second expansion carrier:

a. Connect an expansion cable to the OUT jack

of expansion carrier #1.

b. Insert the free end of the expansion cable

into the IN jack of expansion carrier #2.

See "Key Components" earlier in this chapter for an

illustration of a four-carrier setup.

Plug an AC adapter cord into the left side of

8each carrier.

2-30 Installing the MDW 9031 Pocketphone

9Insert each carrier’s power cord into its AC

adapter.

If appropriate, you can wall-mount each AC adapter

using its attached wall-mounting bracket.

10Plug each carrier’s power cord into one of the

following power sources that is not controlled

by an on/off switch.

■

■

Surge-suppressor strip.

Properly grounded 3-prong wall outlets. (See

"Wall outlets" in the following chart for the order

in which to power up the carriers.)

Power the carriers as follows:

If the carriers are plugged into... Then...

One surge suppressor strip Power the strip.

Result: All carriers will turn on simultaneously.

Wall outlets Plug in the power for the Carriers in this order:

CAUTION:

Never connect or disconnect expansion cables or telephone line

cords, or insert or remove radio modules, while the carrier is

plugged into the wall outlet.

Installing the MDW 9031 Pocketphone 2-31

Multiple Carrier Mounting and Cabling Self Test

1Wait a few seconds after powering up the carriers, then verify that the red OUT OF

SYNC LEDs on all carriers are lit. This is normal when no radio modules have yet

been installed. The CONTROL/EXPANSION LEDs should also be lit and blinking:

■

■

Model 117A4 control carrier = Green blinking

Model 117A4 expansion carrier(s) = Green blinking

A Model 117A3 carrier has no CONTROL/EXPANSION LED, but the DIP switch in Slot 4

of the carrier must be set correctly to either Control or Expansion.

2The following illustration shows the correct LED lights for a four-carrier installation

with no radio modules installed yet. This example installation has three 117A4

carriers—one acting as the control carrier and the other two acting as expansion

carriers—and one 117A3 carrier acting as an expansion carrier.

3At this stage of your installation, the LEDs

displayed should match the third or sixth lines

of the SYNC and CONTROL/EXP LED Codes label,

depending on whether the carrier is the control or an

expansion carrier.

4If the LEDs on your installation do not reflect

this pattern, there is probably a mistake in the

cabling. Power down the carriers and check that you

have followed Steps 6 through 8 in "Mounting and

Cabling Multiple Carriers" correctly. If you are still

having problems, see Chapter 5, "Troubleshooting."

5

If your LEDs match the pattern in the illustration,

you can feel confident that your carriers are

cabled correctly. Power down the carriers and go on

to "Installing a Single Radio Module in Each Carrier."

2-32 Installing the MDW 9031 Pocketphone

Installing a Single Radio Module in Each Carrier

1Remove the plastic cap covering each radio

module’s card edge before inserting the radio

modules into the carriers.

2Working from left to right, insert a radio module

into the first slot (Slot 1) of each carrier; hook

each radio module onto the mounting rod. Slowly

swing the radio module’s card edge into the card

edge connector on the back of the carrier. (Excep-

tion: use Slot 6 instead of Slot 1 for a Model 117A3

control carrier.)

IMPORTANT:

Slot 6 of a Model 117A3 control carrier must

always contain a radio module to pass the

synchronization signal to the next carrier.

A Model 117A4 carrier does not require Slot 6

to be filled.

3When the card edge is fully seated, a snap lock

on the bottom of the radio module will engage.

4Insert a telephone line cord into the bottom of

each radio module.

Installing the MDW 9031 Pocketphone 2-33

5Slide the telephone line cords through the cable

manager slot on the left front of each carrier.

6Insert the free end of the telephone line cord

into the appropriate extension jack or terminal/

station connector on your communications system

switch/control unit (refer to your communications

system manual for the proper location).

7Power the carriers as follows:

If the carriers are plugged into... Then...

One surge suppressor strip Power the strip.

Result: All carriers will turn on simultaneously.

Wall outlets Plug in the power for the Carriers in this order:

CAUTION:

Never connect or disconnect expansion cables or telephone line

cords, or insert or remove radio modules, while the carrier is

plugged into the wall outlet.

Keep in mind that a Model 117A3 control carrier must have a module in Slot 6 in order to

synchronize correctly with the remaining carrier(s).

2-34 Installing the MDW 9031 Pocketphone

Installation Self Test with a Single Radio Module in Each Carrier

1Wait a few seconds after powering the carriers, then verify that the carriers’ OUT OF

SYNC LEDs are not lit.

2The following illustration shows the correct LED lights for a four-carrier installation

with one radio module installed in each carrier. This example installation has three

117A4 carriers—one acting as the control carrier and the other two acting as expansion

carriers—and one 117A3 carrier acting as an expansion carrier.

When one radio module is present in each carrier, the red OUT OF SYNC LEDs will not be

lighted on any carrier, no matter which model. The other LEDs will be lighted as follows:

■

■

■

Model 117A4 control carrier CONTROL/EXPANSION LED = Green

Two Model 117A4 expansion carriers CONTROL/EXPANSION LED = Amber

The radio modules’ PASS and POWER LEDs = Green

The Model 117A3 expansion carrier has no CONTROL/EXPANSION LED, but the DIP

switch in Slot 4 of the carrier is set to Expansion.

3At this stage of your installation, the LEDs

displayed should match the first or fourth

lines of the SYNC and CONTROL/EXP LED

Codes label, depending on whether the carrier

is the control or an expansion carrier.

(Keep in mind that a Model 117A3 carrier does

not have a CONTROL/EXPANSION LED.)

Installing the MDW 9031 Pocketphone 2-35

4If an OUT OF SYNC LED is lit, power down,

wait at least 15 seconds, and then repower the

carriers in order from left to right, as described in

Step 7. If the LED is still lit, follow the suggestions in

the "Installation Problems" section of Chapter 5,

"Troubleshooting." If the LED is still lit, call for help

as described on the inside front cover of this book.

5The PASS and POWER LEDs on all radio

modules should be lighted and green. If a radio

module’s PASS LED is not lighted:

a.

b.

c.

d.

e.

Power down the carriers.

Unplug from the wall outlet the power

cord/AC adapter of the radio module

that did not light.

Wait 15 seconds.

Plug in the radio module’s power cord again.

Repower the carriers again, following the

proper left-to-right order.

6If your LEDs match the pattern in the illustration

in Step 2, you can feel confident that the

carriers are cabled correctly and that the installed

radio modules are all functional. Power down the

carriers and go on to "Installing the Remaining

Radio Modules."

2-36 Installing the MDW 9031 Pocketphone

Installing the Remaining Radio Modules

1Remove the plastic cap covering each radio

module’s card edge before inserting the radio

modules into the carriers.

2Beginning with the first empty slot and working

from left to right, insert a radio module into

each slot of the control carrier. Hook each radio

module onto a mounting rod. Slowly swing the radio

module’s card edge into the card edge connector on

the back of the carrier.

IMPORTANT:

Slot 6 of a Model 117A3 control carrier must

always contain a radio module to pass the

synchronization signal to the next carrier.

A Model 117A4 carrier does not require Slot 6

to be filled.

3

When the card edge is fully seated, a snap lock on

the bottom of the radio module will engage.

4Repeat Steps 2 and 3 for each expansion

carrier, until each radio module is inserted into

a carrier.

NOTE:

Fill all six slots of the current carrier before

inserting radio modules into the next carrier.

5Insert a telephone line cord into the bottom of

each radio module.

Installing the MDW 9031 Pocketphone 2-37

6Slide the telephone line cords through the

cable manager slot on the left front of the

carrier.

7Insert the free end of each telephone line cord

into the appropriate extension jack or terminal/

station connector on your communications system

switch/control unit (refer to your communications

system manual for the proper location).

8Power the carriers as follows:

If the carriers are plugged into...

One surge suppressor strip

Wall outlets

Then...

Power the strip.

Result: All carriers will turn on simultaneously.

Plug in the power for the Carriers in this order:

CAUTION:

Never connect or disconnect expansion cables or telephone line

cords, or insert or remove radio modules, while the carrier is

plugged into the wall outlet.

2-38 Installing the MDW 9031 Pocketphone

Installation Self Test for Remaining Radio Modules

1Wait a few seconds after powering the carriers,

then verify that the carriers’ OUT OF SYNC

LEDs are not lit.

2At this stage of your installation, the LEDs

displayed should again match the first or

fourth lines of the SYNC and CONTROL/EXP

LED Codes label, depending on whether the

carrier is the control or an expansion carrier.

(Keep in mind that a Model 117A3 carrier does

not have a CONTROL/EXPANSION LED.)

3If an OUT OF SYNC LED is lit, power down,

wait at least 15 seconds, and then repower the

carriers in order from left to right, as described in

Step 8 in "Installing the Remaining Radio Modules."

If the LED is still lit, follow the suggestions in the

"Installation Problems" section of Chapter 5,

"Troubleshooting." If the LED is still lit, call for help

as described on the inside front cover of this book.

Installing the MDW 9031 Pocketphone 2-39

4The PASS and POWER LEDs on all radio

modules should be lighted and green, indicat-

ing that all of the radio modules are functional. If a

radio module’s PASS LED is not lighted:

a

b

c

d

e

Power down the carriers.

Unplug from the wall outlet the power cord/AC

adapter of the radio module that did not light.

Wait 15 seconds.

Plug in the radio module’s power cord again.

Repower the carriers again, following the proper

left-to-right order.

Go to "Handset."

2-40 Installing the MDW 9031 Pocketphone

Handset

This section explains how to install the handset battery pack, change the communications

system setting, and fill out the handset label.

Inserting and Removing the

Handset’s Battery Pack

1To insert the battery pack into the handset,

insert the two small rectangular tabs located

along the bottom back edge of the handset into the

two rectangular holes along the bottom front edge of

the battery pack.

2Press the battery pack downward until it clicks

into place.

The battery pack must be charged prior to using

the handset. See "Battery Charger" later in this

chapter for instructions.

3To remove the battery pack, slide the spring

latch upward (away from the battery pack).

While holding the latch up, grasp both sides of the

battery pack, then gently pull the battery pack upward

and out.

Installing the MDW 9031 Pocketphone 2-41

Changing the Communications System Setting

The communications system you use determines what information the MDW 9031 Pocket-

phone can display and how the phone lines and programmable/intercom/drop buttons are

identified (see "Button Mapping" in Chapter 6, "MDW 9031 Pocketphone Compatibility").

The MDW 9031 is factory-set to work with the PARTNER communications system. If you

are using PARTNER as your communications system, skip this section; if you are

using a different communications system, you will need to change the setting.

To change the communications system setting, use the following procedure to enter Local

Mode and then Button Mapping Mode:

1.

2.

3.

4.

5.

6.

7.

Make sure the handset is turned off.

Press and hold the Select button for three seconds.

While still holding , press  On/Off .

The handset beeps twice, and the top line of the display shows LCL:P (unless you

have already changed it from the default setting).

Press and hold "M" (



6



) for three seconds to enter Button

M

apping Mode.

The handset display shows one of the following:

MAP:P

PARTNER systems

MAP:D

DEFINITY systems, System 25, System 75, and System 85

MAP:M1

All MERLIN systems (except MERLIN 410 and MERLIN 820),

including MERLIN LEGEND

MAP:M2

MERLIN 410 and MERLIN 820

Press repeatedly to cycle through the settings until the display appropriate for your

communications system is shown.

Press



On/Off



when the correct setting is displayed.

The top line of the display shows information appropriate to the communications

system you are using.

To verify your setting, repeat Steps 1–3. The top line of the display should appear as

follows, depending upon your communications system:

PARTNER systems:

LCL:P

DEFINITY systems, System 25, System 75,

LCL:D

and System 85

All MERLIN systems (except MERLIN 410 and

LCL:M1

MERLIN 820)

MERLIN 410 and MERLIN 820

LCL:M2

For a description of the button mapping between the MDW 9031 Pocketphone and the

wired telephones for your communications system, or to program features on buttons, see

"Button Mapping" in Chapter 6.

2-42 Installing the MDW 9031 Pocketphone

Filling Out the Handset Label

The MDW 9031 Pocketphone display shows the status of up to 12 lines or programmable/

intercom/drop buttons. Since the MDW 9031 is compatible with several different communi-

cations systems, diagrams of the button mapping for these systems are provided in

Chapter 6.

The MDW 9031 has a label on the back of the handset near the top where you can record:

■Your extension number

■The mapping of your MDW 9031 line buttons to those on a wired phone for your

communications system

NOTE:

Use a pencil or ballpoint pen on the label, in case you want to erase the information

later. Do not use felt-tip or other types of non-erasable markers. Also, do not remove

the label.

1Write your extension number on the label.

Locate the section in Chapter 6 that describes the button mapping for your commu-

nications system; then copy the mapping to the label for ease of reference.

2

Go to "Battery Charger."

Installing the MDW 9031 Pocketphone 2-43

Battery Charger

This section explains how to choose a location for the battery charger and install it. It also

explains how to insert and remove a battery pack.

Positioning the Battery Charger

The battery charger can be placed on a desk, or it can be mounted on a wall. Before you

install the battery charger, note the following considerations:

■Locate the battery charger within 5 feet (1.6 m) of a properly grounded 3-prong

electrical outlet that is not controlled by an on/off switch.

■If your communications system uses an uninterruptable power supply, such as a

backup generator, you may want to connect the battery charger to that power supply.

■Do not locate the battery charger where it will be exposed to direct sunlight or water.

WARNING:

The rechargeable battery pack may contain elements that are harmful to the

environment (for example, nickel). Do not burn or puncture the battery. Like other

batteries of this type, if it is burned or punctured, it could release toxic material

that could cause injury. Do not dispose of it in household garbage. For informa-

tion about recycling or proper disposal, consult your local solid waste (garbage)

collection or disposal organization.

Installing the Battery Charger

■If you are wall-mounting the battery charger, follow Steps 1 through 7

■If you are desk-mounting the battery charger, follow only Steps 1, 5, and 7

1

Check to make sure the battery charger’s power cord is unplugged from the wall outlet

before continuing. If you are desk-mounting, skip to Step 5.

2To wall-mount, place the battery charger’s wall-mounting template (located on the

last page of this book) against the wall. Choose a location backed by a wooden

stud (if unavailable, use toggle bolts instead of the supplied wood screws). Hold the

template straight; use a level if needed.

3Mark the locations for the two wall-mounting screws, and then remove the template

from the wall. Lightly tap a nail into the wall to start the holes.

4Place the screw through the wall spacers so that the screw head nests in the

indentation on the spacer. Start the screws, and screw them in until the wall spacers

rest against the wall.

2-44 Installing the MDW 9031 Pocketphone

5

Insert the battery charger’s power cord/AC

adapter into the battery charger. If you are

desk-mounting the battery charger, skip to Step 7.

6Place the keyhole-shaped openings in the back

of the battery charger over the screw heads

and wall spacers, then slide the battery charger

downward into the groove in the wall spacers to lock

it into place.

7Plug the battery charger’s power cord/AC

adapter into a properly grounded 3-prong wall

outlet that is not controlled by an on/off switch.

Installing the MDW 9031 Pocketphone 2-45

Inserting a Battery Pack into

the Spare Battery Compartment

Slide the battery pack (or an optional extended battery pack) into the Spare battery

compartment until it is firmly seated with the back of the battery pack against the back of

the Spare battery compartment. Do not force the battery pack down. The battery pack

should slide easily into the slot.

Correct positioning of the battery pack in the charger is important to ensure proper

charging. The bottom end of either battery pack also has two small round holes that must

align with two guide pins on the bottom of the Spare battery compartment. When a

battery pack is positioned correctly in the Spare battery compartment, the SPARE LED

on the front of the battery charger lights.

The Spare battery compartment has a vertical ridge on each side that serves as a "guide

rail" for positioning the standard battery pack.

Vertical Guide Rail

Standard Spare Battery

Pack

Handset Cradle

Spare Battery Pack Guide Pin

Battery Charger Contacts

Spare Battery Compartment

Vertical Guide Rail

SPARE LED

2-46 Installing the MDW 9031 Pocketphone

The extended battery pack simply slides down into the Spare battery compartment.

Extended Spare Battery Pack

Handset Cradle

Spare Battery Pack Guide Pin

Battery Charger Contacts

Spare Battery Compartment

SPARE LED

Removing a Battery Pack

from the Spare Battery Compartment

To remove a battery pack from the Spare battery compartment of the charger, simply lift

the battery pack up and out.

Installing the MDW 9031 Pocketphone 2-47

Inserting the Handset into the

Battery Charger’s Handset Cradle

Correct positioning of the handset in the charger is important to ensure proper charging.

1Position the handset (with either battery pack attached) so that the two small round

holes in the bottom of the handset fit over the two guide pins on the bottom of the

handset cradle.

2Rock the handset back into the cradle until it is firmly seated with the back of the

handset battery pack against the back of the handset cradle.

When the handset has been inserted correctly, the following occur:

■The HANDSET LED lights.

■If the handset was turned on, the ON icon in the display is no longer visible.

■Any call that was in progress is terminated.

■After 15 seconds, the handset enters the energy-saving "sleep" mode.

Removing the Handset

from the Handset Cradle

To remove the handset from the handset cradle, simply lift it out.

2-48 Installing the MDW 9031 Pocketphone

Using the MDW 9031 Pocketphone 3

Important Safety Instructions

Please see "Important Safety Instructions" at the beginning of Chapter 2.

The Handset

The MDW 9031 Pocketphone supports normal operation of all of the features of the switch

as far as is practical within the limitations of its reduced size and power and the nature of

wireless operation. There are very few differences in operation between the wireless MDW

9031 Pocketphone and a wired deskset.

This chapter describes the handset and how to use it. It also explains how to use a

headset.

Using the MDW 9031 Pocketphone 3-1

Handset Controls

Receiver

Headset On/Off

Press to turn the headset on if the

headset is plugged in. ON

appears in handset display. To

turn off, press again. Turn on to

make or answer a call, and turn off

to "hang up."

Receives the sound of your

caller's voice, unless a

headset is connected.

Antenna

Extend fully or retract fully to

use handset.Extend fully to

maximize the handset range

and voice quality.

Lanyard Loop

Attach lanyard for carrying

handset. Handset Display

with Backlighting

Volume Control

Press "+" to increase or "-" to

decrease volume opf receiver or

alerter.

Displays status of lines and

range. For a detailed

description, se "Handset

Display" later in this chapter.

Column

On/Off

Press to turn the handset on. ON

appears in handset display. To

turn off. press again. Turn on to

make or answer a call, and turn

off to "hang up."

Use together with Select

button to choose a line or

programmable/intercom/

drop button.

Redial

Feat/P (Feature/Program)

Press to dial again the last

number manually dialed

from the handset.

Press to use dial-code features

(PARTNER systems only) or to

enter programming mode. Select

Conf (Conference)

Press to conference in (add)

another party to your call.

Use to move the Selection

rectangle, and, together

with Column buttons, to

choose a line or program-

mable/intercom/drop

button. Also use to wake-up

the phone.

Trans (Transfer)

Mute

Press to transfer a call to

another extension. Press to turn the micro-

phone off for privacy.

Hold Headset Connector

Press to put a call on hold. Plug in the headset cord to

use the headset.

3-2 Using the MDW 9031 Pocketphone

Column and Select Buttons

The MDW 9031 pocketphone can display the status of up to 12 lines or programmable/

intercom/drop buttons; however, it has only 4 selection buttons (the Column buttons). The

Select button is used in conjunction with the Column buttons to increase the

available selections to 12. Each Column button affects one of the three lines or

programmable/intercom/drop buttons directly above it, as shown in the illustration below.

Each time you press the Select button , the Selection rectangle moves to another row

(cycling through the three rows in turn). The Column buttons each represent one of

the four lines or programmable/intercom/drop buttons in the row enclosed by the Selec-

tion rectangle.

For example, suppose your handset shows the Selection rectangle around the middle row

of lines. If you press the second Column button from the left (shaded in the illustration

above), you select Line 2, as indicated by the truncated triangle in the illustration.

NOTE:

If you have a communications system other than PARTNER, the line you select is

indicated by a small rectangle instead of the triangle, as shown below:

See "Manually Selecting a Line or Programmed Button" and "Preselecting a Line" later in

this chapter for more information about the Column and Select buttons.

Using the MDW 9031 Pocketphone 3-3

Handset Display (with Backlighting)

The MDW 9031 Pocketphone display has one 16-alphanumeric-character line, and four

lines of icons to provide you with status information. The display provides Backlighting (a

programmable option) either when the handset is turned on or when the button is

pressed. See "Changing the Handset Settings." The Backlighting lasts for 10 seconds if

no other button is pressed when the handset is turned on.

NOTE:

This illustration is intended to show you what all of the indicators look like, but you will

never see all of the line status indicators illuminated at once.

➀

➁

➂

➃

➄

➅

➆

➇

➈

This line of the display gives you the information you would see on a wired system

phone’s display, except that the time is not provided. The information varies accord-

ing to which communications system you are using. For example, the display may

show the current date, the number you are calling, or caller ID information (if the

system supports this feature). This display line is also used for feedback when testing

and programming the handset. See "Display Messages" later in this chapter for more

information about messages.

MSG icon indicates that you have a message.

RANGE icon indicates that the handset is out of range or almost out of range. The

handset also beeps. For more information, see "Range Indicators" later in this chapter.

ON

icon indicates that the handset has been turned on by pressing



On/Off

.

Battery icon flashes to indicate a low battery condition. The handset also emits 2

beeps. For more information, see "Low Battery Indicator" later in this chapter.

No Ring icon indicates that the alerter is disabled. If the alerter is enabled, no icon is

displayed.

MUTE icon indicates that the handset microphone was turned off by pressing  Mute .

Line Status Indicators show the status of line or programmable/intercom/drop

buttons. See Chapter 6 for button-mapping information. Also see "Line Status Indica-

tors" later in this chapter.

Selection rectangle indicates the active row for line or programmable/intercom/drop

button selection. See "Column and Select Buttons" earlier in this chapter.

When the display is blank, the handset is either turned off or in the power-saving "sleep"

mode. You can activate the display and Backlighting (if programmed) by pressing  On/Off 

to turn the handset on or by pressing to "wake it up."

3-4 Using the MDW 9031 Pocketphone

Display Messages

The top line of the handset display uses up to 16 alphanumeric characters to provide

messages such as the following:

■

■

■

■

■

■

■

■

LCL:P (or LCL:D, LCL:M1, or LCL:M2) indicates that the handset is in Local Mode,

and tells which communications system the button mapping is set to emulate:

LCL:P

PARTNER systems

LCL:D

DEFINITY systems, System 25, System 75, and System 85

LCL:M1

All MERLIN systems (except MERLIN 410 and MERLIN 820),

including MERLIN LEGEND

LCL:M2

MERLIN 410 and MERLIN 820

WIRELESS TEST indicates that the handset is in Wireless Test Mode; 1 through 10

are used to measure signal strength and voice quality in Wireless Test Mode.

VIBR indicates that the vibrator is enabled to notify you of incoming calls.

PSEL indicates that Line Preselection is enabled.

PRESELECTION:ON or PRESELECTION:OFF is displayed when you enter Preselect-

tion Mode, and indicates the status of the Line Preselection option.

CHANGE BUTTN MAP is an error message indicating that the handset is set for the

wrong communications system. See "Changing the Communications System Setting"

in Chapter 2 for instructions for changing the setting.

MAP:P (or MAP:D, MAP:M1, or MAP:M2) is displayed when you enter Button Map-

ping Mode, and indicates the communications system to which the MDW 9031 buttons

are currently mapped:

MAP:P

PARTNER systems

MAP:D

DEFINITY systems, System 25, System 75, and System 85

MAP:M1

All MERLIN systems (except MERLIN 410 and MERLIN 820),

including MERLIN LEGEND

MAP:M2

MERLIN 410 and MERLIN 820

RANGE is an error message indicating that the handset is not communicating with its

radio module. See Chapter 5, "Troubleshooting," for help in resolving this problem.

Line Status Indicators

There are 12 status indicators; each one corresponds to a specific outside line or

programmable/intercom/drop button. (The function of these status indicators varies,

depending on the communications system you are using—see button mapping for the

appropriate communications system switch in Chapter 6, "MDW 9031 Pocketphone

Compatibility.") The status indicators show either a truncated triangle or a rectangle,

signifying activity as follows:

PARTNER Systems:

A rectangle is the equivalent of a red LED on a wired system phone.

A truncated triangle is the equivalent of a green LED on a wired system phone.

All Other Systems:

A rectangle is the equivalent of a green LED on a wired system phone.

A truncated triangle is the equivalent of a red LED on a wired system phone.

Using the MDW 9031 Pocketphone 3-5

Range Indicators

For maximum range and voice quality, always fully extend the antenna before placing or

answering a call. The antenna must be either fully retracted (for short range) or fully

extended (for maximum range) to use the Pocketphone.

The handset provides an audible and a visual signal to alert you when the handset is near

the end of the range of the radio module. Depending on how far away the handset is from

the radio module, the signals function as follows:

■

■

■

The handset emits two beeps and flashes the RANGE indicator continuously.

Out of optimal range. You have walked into an area that is near the end of the operat-

ing range of the radio module. You can continue your conversation or initiate a call,

but you are likely to experience a degradation in voice quality.

The handset emits five sets of beeps and displays the RANGE indicator.

Loss of communication link. You have walked into an area that is out of the operat-

ing range of the radio module. You must bring the handset within range of the radio

module within several seconds or the handset will turn off. If the handset turns off, it

appears that your call was disconnected; however it was only placed on Hold. To talk

with your party, move back towards the radio module, press  On/Off , then proceed as

you would for any call placed on Hold.

When you try to make a call, the handset emits two beeps and flashes the RANGE

indicator twice; then the handset automatically turns off.

Cannot establish communication link. You are completely out of range of the radio

module. To make the call, move back towards the radio module and try again.

Refer to Chapter 5, "Troubleshooting," for additional information about out-of-range

conditions.

Low Battery Indicator

The standard battery pack has approximately three hours of continuous talk time after

being fully charged. The optional extended battery pack has approximately eight hours of

continuous talk time after being fully charged.

When the handset is On and the battery power is low, the handset will emit two beeps and

the Battery icon in the handset display will flash. When this occurs, you have 5 minutes or

less of talk time left. At this point, you can either:

■

■

Complete your call, turn the handset off, and recharge the battery pack, or

If you have a charged spare battery pack, place your call on Hold and replace the

handset battery pack with the spare battery pack. Wait 6 to 10 seconds, then turn the

handset on and proceed as you would for any call placed on Hold.

NOTE:

When the battery power is low, the two beeps will sound each time either  On/Off  button

is pressed until either the battery is drained or you replace the battery. If you continue

talking, the handset will turn off when the battery pack is drained. Your call will be

placed on Hold automatically so that you can swap battery packs or pick up the call

on another telephone.

3-6 Using the MDW 9031 Pocketphone

Volume Control

To increase or decrease the volume of the handset alerter or the receiver (earpiece):

■ Alerter: Press the "+" or the "–" button while the MDW 9031 is awake but turned off. If

the display is dark (the phone is in "sleep" mode), press to wake it up, then press

the

"+"

or the

"–"

button.

■ Receiver: Press the "+" or the "–" button while the MDW 9031 is turned on.

Carrying Your Pocketphone

The MDW 9031 Pocketphone has a loop in the upper corner to accommodate the in-

cluded lanyard. You can attach the lanyard, as illustrated above, and slip the lanyard over

your wrist to guard against dropping the phone. A leather carrying case is also available

separately (see "Ordering Replacement & Optional Parts" in Chapter 4).

Each battery pack (standard or extended) also comes with its own detachable clip that

you can attach to the back of the battery pack, enabling you to attach the phone to your

belt or purse strap. Be sure to use the clip that matches the battery pack; they are not

interchangeable. To attach the clip to the battery pack, do the following:

1Remove the battery pack from the

handset, as described in "Inserting and

Removing the Handset’s Battery Pack" in

Chapter 2.

2Place the two metal tabs on the clip into

the slots on the battery pack, with the

"hooks" toward the bottom of the battery pack.

3Slide the clip toward the bottom of the

battery pack to engage the hooks.

4Reinsert the battery pack in the handset,

as described in "Inserting and Removing

the Handset’s Battery Pack" in Chapter 2.

Using the MDW 9031 Pocketphone 3-7

Antenna

The MDW 9031 Pocketphone comes with a user-replaceable, flexible, retractable an-

tenna. For maximum range and voice quality, always fully extend the antenna before

placing or answering a call. You can receive a call (if you are within range of the radio

module) without extending the antenna, but you may get a RANGE indication. The

antenna must be fully extended for optimal performance.

Changing the Handset Settings

You can use Local Mode to change the handset settings for these functions:

■Communications system button mapping

■Vibrator

■Line Preselection

■Backlighting

■

Alerter

Local Mode also gives you access to Local Test Mode (which enables you to test the

alerter, vibrator, and display) and Wireless Test Mode (which enables you to test sound

clarity, signal strength, and voice quality). While in Local Mode, the MDW 9031 can still

receive notification of incoming calls.

To access Local Mode, use the following procedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button for three seconds.

3. While still holding

press



On/Off

.

The handset beeps twice, and the display shows the handset settings. For example,

the following display indicates that the handset:

■Is using button mapping for a PARTNER switch

■Has the vibrator and Line Preselection enabled

■Has the alerter disabled

To exit Local Mode, press



On/Off



.

Changing the Communications System Button Mapping Setting

If the MDW 9031 Pocketphone is set to use the wrong communications system, an error

message saying CHANGE BUTTN MAP shows on the top line of the handset display

each time the  On/Off  button is pressed. If you see this message, use the procedure

described in "Changing the Communications System Setting" in Chapter 2 to specify the

correct communications system setting.

3-8 Using the MDW 9031 Pocketphone

Enabling or Disabling the Vibrator

The vibrator vibrates to alert you to an incoming call in situations where you do not want to

disturb others with an audible ring. You can enable or disable the vibrator using the

following procedure:

1.

2.

3.

4.

5.

Make sure the handset is turned off.

Press and hold the Select button for three seconds.

While still holding

, press



On/Off

.

The handset beeps twice, and the display shows the handset settings, indicating that

you are now in Local Mode. (While in Local Mode, the MDW 9031 can still receive

notification of incoming calls.)

If the vibrator is enabled, the VIBR icon appears in the display. For example:

If the vibrator is disabled, no icon appears.

Press "V" (



8



) on the dialpad to enable or disable the vibrator.

Press



On/Off



to exit Local Mode.

NOTE:

Both the alerter and the vibrator can be disabled at the same time. In this case the

only notification you have of an incoming call is that a line status indicator (a truncated

triangle or a rectangle, depending on your communications system) flashes in the

display.

Enabling or Disabling Line Preselection

Line Preselection lets you choose the line or button you want to use before turning the

handset on. For example, suppose your phone is ringing but you want to pick up a call

that is holding on another line instead of the ringing call. In normal operation, the commu-

nications system automatically connects you to the ringing line as soon as you turn on the

handset. With Line Preselection enabled, you can select the line you want to connect to

before turning on the handset.

NOTE:

Under certain conditions, the communications system tries to turn on a speaker; for

example, if you use Line Preselection to select a button programmed for speed-

dialing. Since the MDW 9031 Pocketphone has no speaker, the system causes the ON

icon in the handset display to flutter, and the handset emits a continuous double beep.

You must press



On/Off



to complete the connection.

NOTE:

When Line Preselection is enabled, you do not have to use it; however you cannot use

it unless it is enabled.

Using the MDW 9031 Pocketphone 3-9

To enable Line Preselection, use the following procedure:

Make sure the handset is turned off.

Press and hold the Select button for three seconds.

While still holding

, press



On/Off

.

The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9031 can still receive notification of

incoming calls.)

If Line Preselection is enabled, PSEL shows on the top line of the display. For example:

If Line Preselection is disabled, no icon appears.

Press and hold "P" (



7



) for three seconds.

The handset display shows PRESELECTION:ON if Line Preselection is enabled or

PRESELECTION:OFF if Line Preselection is disabled. For example:

1.

2.

3.

4.

5.

6.

Press

to toggle between ON and OFF to enable or disable Line Preselection.

Press



On/Off



to exit Local Mode.

Enabling or Disabling Backlighting

Backlighting for the display is factory set to ON for the MDW 9031 Pocketphone. To

toggle the Backlighting features OFF (and ON), use the following procedure:

1.

2.

3.

Make sure the handset is turned off.

Press and hold the Select button for three seconds.

While still holding

press



On/Off

.

The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9031 can still receive notification of

incoming calls.)

●

●

Press "L" (



5



) for "Lighting. " The Backlighting toggles ON or OFF each time you

press the



5

.

After setting the correct Backlighting state, press  On/Off  for normal Pocketphone

use.

3-10 Using the MDW 9031 Pocketphone

Enabling or Disabling the Alerter

The alerter is an audible signal to notify you of an incoming call. If a call comes in while

the phone is idle, the handset rings. If you are already on a call, the handset chirps softly.

You can adjust the volume of the alerter by pressing the "+" button or the "-" button on

the side of the handset when the phone is turned off. You can enable or disable the

alerter using the following procedure:

1.

Make sure the handset is turned off.

2. Press and hold the Select button for three seconds.

3. While still holding

, press



On/Off

.

The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9031 can still receive notification of

incoming calls.)

If the alerter is disabled, the No Ring icon (a bell with a line through it) appears in the

second line of the display. For example:

If the alerter is enabled, the icon is not displayed. For example:

4.

5.

Press "A" (



2



) on the dialpad to enable or disable the alerter.

Press



On/Off



to exit Local Mode.

NOTE:

Both the alerter and the vibrator can be disabled at the same time. In this case the

only notification you have of an incoming call is that a line status indicator (a truncated

triangle or a rectangle, depending on your communications system) flashes in the

display.

Using the MDW 9031 Pocketphone 3-11

Test Modes

You can use Local Test Mode and Wireless Test Mode to verify that your handset is

working properly and that the MDW 9031 system is performing optimally.

Using Local Test Mode

You can use Local Test Mode to activate the audio warning signal, the vibrator, and all

visual indicators on the handset display, enabling you to test the following:

■Does the audio warning signal work?

■Does the vibrator vibrate?

■Is the display operational?

■Are the visuals bright and clear?

1.

2.

3.

4.

3.

NOTE:

While in Local Test Mode, the MDW 9031 cannot make or receive calls.

Make sure the handset is turned off.

Press and hold the Select button for three seconds.

While still holding

, press



On/Off

.

The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9031 can still receive notification of

incoming calls.)

Press



#



to enter Local Test Mode.

The handset emits two beeps, the vibrator vibrates, and all indicators on the display

appear (including the rectangles and truncated triangles), as shown below.

If the beeps do not sound, the vibrator does not vibrate, or the indicators do not

appear, repeat Steps 1–4. If you still have problems, call for customer support as

described on the inside front cover of this book.

Press



On/Off



once to exit both Local Test Mode and Local Mode.

You must exit Local Test Mode to reinstate proper call handling.

3-12 Using the MDW 9031 Pocketphone

Using Wireless Test Mode

You can determine sound clarity, signal strength, and voice quality using Wireless Test Mode.

You should use Wireless Test Mode to help you locate the best place to install the radio

module(s) to optimize the performance of your MDW 9031 Pocketphone. Repeat the tests

several times, with the radio module positioned in a different location each time.

By performing the tests as you walk around the area in which the handset will be used, you can

determine the handset’s range and the voice quality throughout the area of coverage. To

perform the tests, all you need is an electrical outlet for the radio module and a charged

battery pack in the handset. You can perform the tests multiple times and in any order;

and you can exit at any time by pressing  On/Off .

1.

2.

3.

4.

5.

NOTE:

Ignore anything that displays if you press  4  while in Wireless Test Mode. These

displays are for Lucent Technologies technicians’ use only.

Make sure the handset is turned off.

Press and hold the Select button for three seconds.

While still holding

, press



On/Off

.

The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9031 can still receive notification of

incoming calls.)

Press "W" (



9



) to enter Wireless Test Mode.

WIRELESS TEST appears on the top line of the handset display.

The handset beeps twice and, if the vibrator is enabled, it vibrates; then you hear a

simulated dial tone. This dial tone continues until you exit Wireless Test Mode. While in

this mode, the MDW 9031 cannot make or receive calls.

To identify the matching radio module for this handset, press  3 .

The display indicates in which slot in the individual carrier (SLOT:n) the matching

radio module is located, using a number (n) from 1 to 6. A stand-alone radio module

is shown as 0. For example:

Using the MDW 9031 Pocketphone 3-13

6.

7.

8.

To determine sound clarity, listen to the simulated dial tone as you walk around.

A clear, steady tone indicates good sound clarity.

To determine signal strength, press  1 .

The display shows the signal strength (SIG) for both the handset (HS) and the base

(B) (the radio module) at the moment that  1  was pressed, using a number from 1 to

10, as shown in the following display.

The higher the number, the stronger the signal, as shown in the following table. You

can press  1  again to show a subsequent signal-strength reading. Each time you

press



1

,

you get a new reading.

Display Number Signal Strength Is

10Strong

9Strong

8Strong

7Very good

6Very good

5Good

4Good to Fair

3Fair

2Near end of range

1Near end of range/loss of link

To determine voice quality, press  2 .

The display shows the voice quality (QUAL) for both the handset (HS) and the base

(B) (the radio module) using a number from 1 to 10, as shown in the following display.

3-14 Using the MDW 9031 Pocketphone

The higher the number, the better the voice quality, as shown in the table below. A low

number may indicate potential interfering devices (such as another radio transmitter)

in the area. You can press  2  again to show a subsequent voice-quality reading. Each

time you press



2

,

you get a new reading.

Display Number Voice Quality Is

10Very good

9Very good/almost error free

8Errors, but not noticeable in

normal speech

7Errors, but not noticeable in

normal speech

6Noticeable noise

5Noticeable noise

4Noisy but intelligible speech

3Noisy but intelligible speech

2Garbled speech

1Unintelligible speech

9.To determine power level, press  5 .

The display shows the power level to which the handset (HS) and the base (B) (the

radio module) have adjusted. The power level adjusts from low power (1) to high

power (8) as the pocketphone is moved farther from its base. The following display

shows the pocketphone at its highest setting.

10. To exit Wireless Test Mode and Local Mode, press



On/Off

.

Go to one of the following sections:

■

If installing

one MDW 9031 Pocketphone,

go to

"Installing a Single Radio

Module"

in Chapter 2.

■

If installing

one or more carriers,

go to

"Understanding Carriers"

in Chapter 2.

Using the MDW 9031 Pocketphone 3-15

Performance/Range Test in Wireless Test Mode

Using the signal-strength test and the voice-quality test together, you can determine the

range in which your MDW 9031 Pocketphone performs best at your site:

At 10–15 feet (3.1–4.6 m) from its radio module, use the following procedure:

1.

2.

3.

4.

5.

6.

7.

8.

Make sure the handset is turned off.

Press and hold the Select button for three seconds.

While still holding

, press



On/Off

.

The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9031 can still receive notification of

incoming calls.)

Press "W" (



9



) to enter Wireless Test Mode.

WIRELESS TEST appears on the top line of the handset display. The handset beeps

twice and vibrates, then you hear a simulated dial tone. This dial tone continues until

you exit Wireless Test Mode. While in this mode, the MDW 9031 cannot make or

receive calls. For more information, see "Wireless Test Mode" in Chapter 3.

Press



1

.

The display should show a 9 or 10 for signal strength. If it does not, see Chapter 5,

"Troubleshooting," for help with range problems.

Press



2

.

The display should show a 9 or 10 for voice quality. If it does not, see Chapter 5,

"Troubleshooting," for help with range problems and/or voice quality problems.

Periodically check the signal strength and voice quality as you walk away from the

radio module. Each time you press



1



or



2

,

you get a new reading.

When you see a signal strength of 3, you are at the "edge of range" for the MDW

9030P Pocketphone. The distance will vary depending on the environment, building

structure, and other factors. The range in an average office building is 500–700 feet

(152.5–213.5 m). If, however, dense walls intervene, the distance could be less.

With a signal strength of 3, press  2  to check the voice quality. When the voice quality

is 7 or 8, the voice connection should be satisfactory. This is the edge of your usable

range.

The following diagram illustrates this Performance/Range test.

3-16 Using the MDW 9031 Pocketphone

"Waking Up" the Phone

In addition to "On" and "Off," the MDW 9031 has an energy-saving "sleep" or "standby"

mode. The MDW 9031 "goes to sleep" 15 seconds after activity ceases (that is, after an

alert stops ringing or after you hang up).

The



On/Off



and

buttons "wake up" the phone. The headset and handset



On/Off



buttons turn the phone on, and the Select button signals the phone that activity is

occurring. You can activate the display to see whether you have a message or to check

whether your alerter is enabled without actually turning the phone on (if the communica-

tions system is very busy, for instance) by pressing

Making a Call

To make a call using your MDW 9031, use the following procedure:

1.

2.

3.

Press the handset



On/Off



button (or the headset



On/Off



button if you have the headset

attached) to turn the phone on.

–The MDW 9031 seizes an available line and a truncated triangle or a small rect-

angle (depending on your communications system) appears around that line in the

handset display.

–You hear a dial tone.

Dial the call as you would on a wired system phone.

To end the call, press the



On/Off



button.

After 15 seconds, unless there is other activity on the phone, the handset goes into the

energy-saving "sleep" mode.

Answering a Call

When you receive a call on your MDW 9031 Pocketphone, you hear a ringing tone if your

alerter is enabled, or you feel a vibration in the handset if the vibrator is enabled, or both.

To answer the call, use the following procedure:

1.

4.

5.

Press the handset



On/Off



button (or the headset



On/Off



button if you have the headset

attached) to turn the phone on.

You are automatically connected to the ringing line.

Speak into the handset to converse with your caller.

To end the call, press the



On/Off



button.

After 15 seconds, unless there is other activity on the phone, the handset goes into the

energy-saving "sleep" mode.

Using the MDW 9031 Pocketphone 3-17

Manually Selecting a Line or Programmed Button

When you are making or answering a call, the MDW 9031 automatically selects the line for

you. In some situations, however, you may want to select a particular line (for example, to

use an "800" line). To select a particular line or programmable/intercom/drop button, use

the following procedure:

1.

2.

3.

Press



On/Off

.

The ON icon displays steadily, and you are connected to an available line.

If the Selection rectangle in the handset display is not surrounding the row that in-

cludes the line or button you want to use, press one or more times until the rect-

angle encloses that row. (See "Column and Select Buttons" earlier in this chapter for

more information.)

Press the button that corresponds to the line or button within the Selection rect-

angle that you want to select.

You are connected to the line or you have access to the button you chose.

To deselect the line or button, press



On/Off

.

For information about assigning features to buttons, see "Programming Features for

PARTNER, MERLIN, and MERLIN LEGEND Systems" in Chapter 6.

Preselecting a Line

You may sometimes want to select a line other than the line to which the communications

system automatically connects you. To preselect a line, you must first enable Line

Preselection. See "Enabling or Disabling Line Preselection" earlier in this chapter.

Once Line Preselection is enabled, use the following procedure:

1.

2.

3.

4.

If the handset is "asleep," press to wake it up and activate the display.

If the Selection rectangle in the handset display is not surrounding the row that in-

cludes the line you want to use, press repeatedly until the rectangle encloses that

row. (See "Column and Select Buttons" earlier in this chapter for more information.)

Press the button that corresponds to the line within the Selection rectangle that

you want to select.

The ON icon flashes in the display and the handset emits double beeps.

Press  On/Off .

The ON icon displays steadily, and you are connected to the line you chose.

3-18 Using the MDW 9031 Pocketphone

Using a Headset

Lucent Technologies offers the Supra 9031 headset, which is specifically designed for

use with your MDW 9031 wireless phone, or the Radium (over the ear) headset. A headset

assists in call answering, and provides hands-free operation.

For ordering information, see "Ordering Replacement & Optional Parts" in Chapter 4.

CAUTION:

Plug ONLY the Supra 9031 headset cord or the Radium headset cord into the

headset adapter.

NOTE:

Calls cannot be heard on the handset receiver when the headset is plugged in to the

headset adapter. The handset microphone is also deactivated. The range of the handset

is slightly diminished when you are using a headset. You may need to move closer to

the radio module, or move the radio module closer to you.

If desired, you can disconnect the headset from the handset without dropping the call,

either by unplugging the headset adapter from the handset, or by releasing the Quick

Disconnect plug from the headset adapter cord. You can then use the handset as you

normally would.

Using the Headset On/Off Button

The headset On/Off button near the antenna becomes active

only

when the headset is

plugged into the headset connector. The headset On/Off button is identical in function to the



On/Off



button near the dialpad.

Answering Calls with a Headset

When you receive a call, you will hear a ringing tone or feel a vibration coming from the

handset (you will not hear a tone from the headset itself). To answer the call, press either

the headset On/Off button near the antenna or the



On/Off



button near the dialpad.

Using the MDW 9031 Pocketphone 3-19

Placing Calls with a Headset

To place a call with a headset:

1.

2.

3.

Press the On/Off button near the antenna or the  On/Off  near the dialpad to

access an available line.

The microphone and earpiece in the handset are disabled.

Dial the call as you would on a wired system phone.

Press either the On/Off button near the antenna or the  On/Off  near the dialpad

to end the call.

3-20 Using the MDW 9031 Pocketphone

The Battery Charger

The battery charger charges battery packs in the Spare battery compartment and in the

handset. If both are present at the same time, charging in the Spare battery compartment

is suspended until the battery pack in the handset is fully charged. To enable extended

phone usage, you should purchase an extra battery pack and store it in the charger, so

that you always have a charged battery pack to switch to, if necessary. This section

describes the battery charger and explains how to use battery packs properly.

Spare Battery

Compartment

Guide Rail

Handset

Cradle

Spare Battery

Guide Pin

REFRESH Button

Spare Battery

Compartment

Battery Contacts REFRESH LED

Handset Cradle

Battery Contacts

Spare Battery

Compartment

HANDSET LED

SPARE LED

NOTE:

Do not touch, push, or pull any exposed battery contacts.

Battery Charger Features

The battery charger offers these features:

■

■

■

■

■

■

The Spare battery compartment refreshes the battery pack automatically by fully

discharging it before recharging it. This process reduces or eliminates the potential

"memory" effect. Memory effect, which reduces a battery’s capacity, occurs over time

when you repeatedly recharge a battery before it is fully discharged.

The handset cradle charges a battery pack in the handset.

The REFRESH button, when pressed, refreshes the handset battery pack in the

handset cradle by fully discharging the battery pack before recharging it.

The REFRESH LED and the HANDSET LED light when the REFRESH button is

pressed and stay lit until the battery pack finishes discharging.

The HANDSET LED, when lit, indicates that the handset battery pack is installed in the

handset, and the handset is in the handset cradle.

The SPARE LED, when lit, indicates that a battery pack is in the Spare battery com-

partment.

Using the MDW 9031 Pocketphone 3-21

The color of the battery charger’s LEDs indicates the state of the corresponding battery

pack, as shown in the following table:

Battery charger

LED shows...

Steady orange

Steady green

Flashing red

* See note

●

●

●

●

●

●

Steady red

If it is the SPARE LED,

the battery pack in the

If it

is the HANDSET

Spare battery LED, the battery pack

compartment... in the Handset...

Is charging Is charging

Is fully charged Is fully charged

Has one of the

following problems:

Is not seated

properly in the

charger

Has dirty contacts

Is defective

Is in the Discharge

portion of the Refresh

cycle.

Has one of the

following problems:

Is not seated

properly in the

charger

Has dirty contacts

Is defective

Is in the Discharge

portion of the Refresh

cycle.

If it is the REFRESH

LED, the Refresh

button was pressed,

and the Handset

battery pack...

N/A

N/A

N/A

Is in the Discharge

portion of the Refresh

cycle.

* Note: If either the SPARE LED or the HANDSET LED is flashing red, both battery packs

must be removed from the charger to clear the flashing-red condition. Address the possible

problems for one battery pack at a time to determine whether one is bad.

NOTE:

Before you use the MDW 9031 Pocketphone handset for the first time, the battery pack

must be charged.

3-22 Using the MDW 9031 Pocketphone

Extending Battery Life

The battery charger will charge a battery pack in the handset if you simply insert the

handset in the battery charger’s handset cradle; however, the Refresh process fully

discharges the battery pack before recharging it, thereby ensuring the best possible

charge and the longest talk time.

"Memory effect" reduces a battery’s capacity, and can occur when you repeatedly

recharge a battery pack before it is fully discharged. The nickel metal hydride battery

pack shipped with your MDW 9031 is resistant to the memory effect. Even so, it is recom-

mended that you refresh your battery pack at least once a week.

The following table shows how long refreshing takes, depending on how much charge is

left in the battery pack when you insert it into the charger and press the REFRESH button

Battery-Pack

Discharge Recharge

Battery-Pack

Total

Charge State Time Time Time

Low charge (Battery icon 0.5 hours

1 hour

1.5 hours

Standard is lit)

Battery Pack Full charge 3 hours

1 hour

4 hours

Low charge (Battery icon 0.5 hours

1.5 hours

2 hours

Extended is lit)

Battery Pack Full charge 8 hours

1.5 hours

9.5 hours

Note that your handset will consume power both during talk time (when the handset is

turned on) and during standby time (when the handset is turned off, but out of the battery

charger). The following chart illustrates typical power usage.

Battery Use at Full Charge

Approximate Approximate

Type Talk Time Standby Time

Standard 3 hours 22 hours

Battery Pack

Extended 8 hours 72 hours

Battery Pack

As a guideline, you can expect a 1-hour reduction in talk time for every 7 hours of standby

time. Similarly, you can expect a 7-hour reduction in standby time for every hour of talk

time.

It is highly recommended that you purchase a second battery pack to use as a spare.

With the spare battery pack in the Spare battery compartment of the battery charger, you

are assured of always having a fresh, usable battery pack.

Using the MDW 9031 Pocketphone 3-23

Follow these steps to ensure an uninterrupted supply of power to your MDW 9031

Pocketphone:

■

■

■

If you have only one battery pack, be sure to refresh it at least once a week. You can

refresh it by:

–

–

Placing it in the Spare battery compartment of the battery charger.

Leaving it in the handset, placing the handset in the handset cradle of the battery

charger, and pressing the REFRESH button.

If you have two battery packs, exchange the packs between the handset and the

Spare battery compartment at least once a week, so that each battery pack is auto-

matically refreshed. (Alternate the battery packs even if the handset battery never

flashes the Battery icon in the handset display to indicate a low battery condition.)

The average battery life for both the standard and the extended battery packs is

approximately one year, assuming that the battery is discharged and charged once a

day. If the battery packs are discharged and charged twice a day, the life expectancy

is approximately six months.

IMPORTANT:

Depending on the level of memory effect that the battery pack has, it is some-

times necessary to refresh the battery pack twice:

Insert the battery pack in the Spare battery compartment of the battery

charger and leave it there until the SPARE LED is steady green. Remove the

battery pack from the charger, then reinsert it, and leave it until the SPARE

LED is steady green a second time.

Or, with the battery pack in the handset, insert the handset in the handset

cradle, press REFRESH, and leave it there until the HANDSET LED is steady

green. Remove the handset from the handset cradle, then reinsert it, press

REFRESH again, and leave it until the HANDSET LED is steady green a sec-

ond time.

3-24 Using the MDW 9031 Pocketphone

Maintaining the MDW 9031 Pocketphone

4

Important Safety Instructions

Please see "Important Safety Instructions" at the beginning of Chapter 2.

Removing a Radio Module

from the Carrier

■See "Key Components" in Chapter 2 for additional picture detail.

■Slot 6 of an 117A3 control carrier must always contain a radio module to pass the

synchronization signal to the next carrier.

1Unplug the carrier(s) power cord/AC adapter

from the wall outlet.

IMPORTANT:

When power is disconnected from the radio

module or carrier, the receiver and alerter

volumes are reset to the factory default settings.

2Unplug the telephone line cord from the bottom

of the radio module.

Maintaining the MDW 9031 Pocketphone 4-1

3Press up and hold the snap lock on the bottom

rear of the radio module.

4Slowly swing the radio module’s card edge out of

the card edge connector on the back of the

carrier, releasing the snap lock when clear. Unhook the

radio module from the radio module mounting rod by

gently lifting upward.

5If you removed a radio module from Slot 6 of an

117A3 control carrier, you must insert another

radio module into this slot. Failure to do so will cause

the carriers to be unsynchronized.

6Repower the carrier. If you have multiple

carriers, repower them in order from left to right,

as shown below:

4-2 Maintaining the MDW 9031 Pocketphone

7Wait a few seconds, then verify that the carrier’s

OUT OF SYNC LED is not lit. If the LED is lit,

power down, wait at least 15 seconds, and then

repower the carrier. If the LED is still lit, follow the

suggestions in the "Installation Problems" section of

Chapter 5, "Troubleshooting." If the LED is still lit,

call for help as described on the inside front cover of

this book.

8For any Model 117A4 carriers, verify that the

CONTROL/EXPANSION LED is lit. For the

control carrier, this LED is green. For an expansion

carrier, this LED is amber.

9Reset the receiver and alerter volumes that

reverted to the default settings when the

system was powered down (see "Changing the

Handset Settings" in Chapter 3).

Swapping Extensions

If you want to change your phone’s extension number assignment, make sure the radio

module or carrier(s) is unplugged before you unplug the telephone line cord from the

communications system switch/control unit. Power down and then repower the

carrier(s) after all extension changes are made.

1Unplug the carrier(s) power cord/AC adapter

from the wall outlet.

IMPORTANT:

When power is disconnected from the radio

module or carrier, the receiver and alerter

volumes are reset to the factory default settings.

2Unplug the telephone line cords from the

communications system switch/control unit for

the extensions that you want to change.

3Insert the telephone line cords for the exten-

sions that you want to change into the desired

extension jack or terminal/station connector on your

communications system switch/control unit.

Maintaining the MDW 9031 Pocketphone 4-3

4Repower the carrier. If you have multiple

carriers, repower them in order from left to

right, as shown below:

5Wait a few seconds, then verify that the carrier’s

OUT OF SYNC LED is not lit. If the LED is lit,

power down, wait at least 15 seconds, and then

repower the carrier. If the LED is still lit, follow the

suggestions in the "Installation Problems" section of

Chapter 5, "Troubleshooting." If the LED is still lit,

call for help as described on the inside front cover of

this book.

6For any Model 117A4 carriers, verify that the

CONTROL/EXPANSION LED is lit. For the

control carrier, this LED is green. For an expansion

carrier, this LED is amber.

7Reset the receiver and alerter volumes that

reverted to the default settings when the system

was powered down (see "Changing the Handset

Settings" in Chapter 3).

Replacing the Antenna

If the antenna on your MDW 9031 Pocketphone handset becomes damaged, you can

order a replacement antenna (see "Ordering Replacement & Optional Parts" later in this

chapter), and replace it yourself.

To replace the antenna, use the following procedure:

1.

2.

3.

Fully retract the antenna.

Grasping the base of the antenna, unscrew it by turning it counterclockwise.

Grasping the base of the new antenna, screw it into the handset in a clockwise

direction.

4-4 Maintaining the MDW 9031 Pocketphone

Ordering Replacement & Optional Parts

To order replacement parts or optional equipment in the continental U.S., call the

Sourcebook Sales, Catalog Sales, or National Parts Sales Center toll free. When ordering,

please use the part numbers shown in the table below:

Sourcebook Catalog National Parts

SalesSalesSales Center

1 800 451-2100 1 800 635-8866 1 800 222-PART

Item

3204-05B 3204-05B 10804652

(for Pocketphone)

MDW 9031 Pocketphone (Stand-Alone).

Includes Radio Module and Kit of Parts 107586828

(for Kit of Parts)

3204-W5B 3204-W5B 107733081

MDW 9031 Pocketphone System

(requires Carrier). Includes Radio

Module, but not Kit of Parts

Retractable Flex Antenna for

MDW 9031 Pocketphone Handset NA NA 847713450

Standard Battery Pack.

Includes Carrying Clip

Carrying Clip (for Standard Battery Pack)

Extended Battery Pack.

Includes Carrying Clip

32045A 32045A 107733107

NA NA 847773140

320490 320490 107733115

NA NA 847773157

NA NA 407183417

32043A 32043A 847877487

Carrying Clip (for Extended Battery Pack)

Lanyard

MDW 9031 Pocketphone Leather

Carrying Case

Headset Leather Carrying Case

Power Cord/AC Adapter for Radio

Module (11 foot (3.4m))

32090A 32090A

NA NA 847523404

32047A 32047A 107733099

Battery Charger.

Includes Power Cord/AC Adapter

Power Cord/AC Adapter for Battery

Charger (11 foot (3.4m))

Carrier—Includes:

■Power Cord and AC Adapter for

Carrier (25 foot (7.6m))

■Expansion Cable for Multiple-

Carrier Installation (6 foot (1.8m))

Power Cord and AC Adapter for

Carrier (25 foot (7.6m))

Expansion Cable for Multiple-

Carrier Installation (6 foot (1.8m))

Telephone Line Cord (8 foot (2.4m))

NA NA 847713583

3204-CR2A 3204-CR2A 107907289

(for 117A3)

107955122

(for 117A4)

NA NA 847224227

32035A 32035A 847667870

NA NA 103786794

3122-042A 3122-042A 407654490

Supra 9031 Headset with Adapter

9031 Quick Disconnect Adapter for

Supra 9031 or Radium Headset

Radium (Over the Ear) Headset

with Adapter

Kit of Parts (for Stand-Alone

MDW 9031 Installation)

3124-TLK 3124-TLK 848047965

3122-043A 3122-043A 407720739

D-182866 D-182866 107586828

Outside the continental U.S., contact your Lucent Technologies Representative or local

Authorized Dealer.

Maintaining the MDW 9031 Pocketphone 4-5

Troubleshooting 5

Procedures

If you have a problem with your MDW 9031 Pocketphone, you may be able to solve it by

following the procedures included in this chapter. If you cannot resolve the problem, call

for customer support as described on the inside front cover of this book.

The problems in this chapter are organized as follows:

■Installation

■Handset

■Battery

■Voice Quality

■Range

■Battery Charger

Installation Problems

Symptom

One or more OUT

OF SYNC LEDs

are lit, radio

module PASS

LEDs are not lit,

or both.

Possible Causes Possible Solutions

Expansion cable is

installed in the wrong IN

or OUT jack, or is not fully

inserted into the correct

jack.

Carriers were not powered

in the correct order.

A telephone line cord was

disconnected and recon-

nected without powering

down, waiting 15

seconds, and repowering

the carrier(s).

Verify that all expansion cables

are fully inserted in the correct IN

and OUT jacks.

Check CONTROL/EXPANSION

LEDs for correct color (see

"Understanding the Model 117A4

Carrier" in Chapter 2).

Ensure that each carrier has

1.

2

3.

4.

at least one Radio Module

installed.

If the control carrier is a Model

117A3, ensure that there is a Radio

Module in that carrier’s Slot 6.

Power down all carriers, wait 15

seconds, repower the control

carrier, then repower the expan-

sion carriers in order, from

left to right.

Troubleshooting 5-1

Installation Problems (continued)

Symptom Possible Causes Possible Solutions

After you plug the Radio module or carrier(s) is Plug the radio module or

radio module or plugged into an electrical carrier(s) into an outlet not

carrier into an outlet controlled by a switch. controlled by a switch.

electrical outlet, one Power cord of radio module Unplug the radio module’s

or more radio

module POWER and is not inserted properly. power cord/AC adapter from

PASS LEDs do not the electrical outlet and from

light.

the radio module. Wait 15

seconds. Carefully reinsert the

power cord/AC adapter into

the radio module and into the

electrical outlet. Repeat for

each radio module.

Power cord of carrier(s) is Unplug the carrier’s power

not inserted properly. cord from the electrical outlet.

Unplug the AC adapter from

the carrier and from the power

cord. Carefully reinsert the AC

adapter into the carrier and

into the power cord. Repeat for

each carrier. After waiting 15

seconds, plug the power cord

back into the electrical outlet.

(If you have multiple carriers,

repower the control carrier

first, and then power the

expansion carriers in order

from left to right; or use a

surge-protector strip to repower

all the carriers at one time.)

Power cord of radio module Call for help.*

or carrier(s) is defective.

After you plug the The radio module is Replace the radio module.

radio module into an malfunctioning.

electrical outlet, the

radio module’s

POWER LED lights,

but the PASS LED

does not light.

* See "Customer Support" on the inside front cover of this book.

5-2 Troubleshooting

Installation Problems (continued)

Symptom Possible Causes

Possible Solutions

After you plug the Radio modules are out of Power down the carrier, wait 15

carrier into an synchronization. seconds, and repower it. If you

electrical outlet, the have multiple carriers, repower

PASS LED of one or the control carrier first, and then

more radio modules power the expansion carriers in

does not light. order from left to right; or use a

surge-protector strip to repower

all of the carriers at one time.)

If the problem persists, call for

help.*

A radio module is malfunc- 1. Remove all but one radio

tioning. module from the carrier. (See

"Removing a Radio Module

from the Carrier" in Chapter 4.)

2. Test each radio module

individually, verifying that the

POWER and PASS LEDs on

each radio module light when

the carrier is powered.

3.

If the PASS LED does not light,

the radio module is malfunc-

tioning. Replace the radio

module and handset.

A defective radio The radio module was in- Power down the carrier, wait 15

module was serted without first powering seconds, and repower it. If you

replaced, and now down the carrier. The carrier have multiple carriers, repower

all the handsets is out of synchronization. the control carrier first, and then

have less range power the expansion carriers in

than before, and order from left to right; or use a

the voice quality surge-protector strip to repower

has deteriorated. all of the carriers at one time.)

If the problem persists, call for

help.*

When turned on, Electrical outlets may not be Verify that the outlets for the

the handset up to specifications. Electri- communications system switch

display shows cal problems, such as no and for the carrier(s) meet

lines going on hold ground or floating ground, electrical requirements. (See "AC

and line selections can cause the switch to send Outlet Check" in Chapter 2.

changing without or receive spurious current,

any buttons being causing problems in switch

pressed. protocol.

* See "Customer Support" on the inside front cover of this book.

Troubleshooting 5-3

Installation Problems (continued)

Symptom Possible Causes Possible Solutions

The LEDs on the A radio module is Locate the malfunctioning radio module by using

carriers were malfunctioning. the following procedure:

displaying 1.

Power down all carriers.

correctly accord-

2.

Remove the rightmost radio module.

ing to the three 3.

Wait 15 seconds.

self tests in

"Installing

4. Repower the carriers in order from left to

Multiple Carri-

right.

ers" when you 5. Repeat the above steps as often as

installed the necessary, removing the modules one by

carriers and one, working from right to left, until the LED

radio modules, conditions revert back to one of the following:

but now the LED ■With no radio modules in the carriers:

conditions have —OUT OF SYNC = all lighted

changed. —CONTROL/EXPANSION = all

lighted (green),

or

■With one or more radio modules in each

carrier:

—OUT OF SYNC = not lighted

—CONTROL/EXPANSION = all lighted

■Control carrier = green

■Expansion carrier(s) = amber

The last radio module that you removed

before the lights reverted to the proper

display is the malfunctioning one.

6. Power down the carriers again.

7.Replace the malfunctioning radio module

with a good one.

8. Repower the carriers again, in order from

left to right, to verify that the replacement

module functions properly. If the LEDs

match one of the displays described in

Step 5, the radio module is functioning as

it should.

9. Power down the carriers again.

10.

Reinsert the remaining radio modules into

their slots.

11.

Repower the carriers again, in order from left

to right.

5-4 Troubleshooting

Handset Problems

Symptom Possible Causes

Possible Solutions

After you press There is no battery pack in Insert a battery pack in the



On/Off

,

display

the handset.

handset.

does not show

anything. Battery pack is not inserted Reinsert the battery pack in the

properly in the handset.

handset.

Battery pack is not charged. Place the handset with its battery

into the handset cradle until fully

charged, or remove the handset

battery pack, and place it in the

battery charger’s Spare battery

compartment until fully charged.

If you have a charged battery

pack, use it while the other

battery pack recharges.

After you press Handset is out of range of its ■

Fully extend the handset antenna.



On/Off

,

the handset

matching radio module. ■Move the handset closer to the

double beeps, radio module.

RANGE flashes in Serial numbers for the The handset and radio module

the display, and

then the display handset and the radio must be a matched pair.

goes blink. module do not match.

Another electrical device or Remove the electrical device

metal walls are causing that is causing interference, or

interference. move the handset or the radio

module to another location.

Radio module is not powered.

Power the radio module.

After you press Telephone line cord is not Power down the radio module or



On/Off

,

dial tone is

plugged into the radio carrier(s). Wait 15 seconds. Plug

not heard.

module.

the telephone line cord into the

radio module, then repower the

radio module or carrier(s).

The communications system Check the wiring for the switch,

switch is not operating and verify that the switch has

properly.

power.

Station wiring is incorrect. Check the switch manual’s

station port wiring configuration.

Troubleshooting 5-5

Handset Problems (continued)

Symptom

You can hear the

party on the other

end, but they cannot

hear you,

MUTE

appears in the

handset display.

When placed in

the battery

charger’s handset

cradle, the

handset does not

turn off. 1.

2.

3.

4.

Handset does not

ring or vibrate.

After you press



On/Off



or

display does not

light.

After you press



On/Off



or

the

handset does not

wake up or turn

on.

■

■

Your handset

shows CHANGE

BUTTN MAP in

the display when

you try to use it.

Possible Causes

The



Mute



button was

pressed inadvertently.

Battery charger is

plugged into an electri-

cal outlet controlled by

a switch, and the

switch is turned off.

Battery charger’s power

cord is not inserted or is

not inserted properly.

Alerter is disabled and

vibrator is disabled.

Handset must be

programmed for

backlighting.

Battery pack may not

be charged.

Battery pack may

have malfunctioned.

Your handset is not

mapped to the correct

switch.

If your handset is mapped

to the correct switch, but

you are still getting the

message, your station

wiring is incorrect.

Possible Solutions

Press



Mute



again to turn off the mute

feature.

Plug the battery charger into an outlet

not controlled by a switch.

Unplug the power cord/AC adapter

from the electrical outlet.

Disconnect the power cord/AC

adapter from the battery charger.

Carefully reconnect the power cord/

AC adapter to the battery charger.

Plug the power cord/AC adapter

back into the electrical outlet.

Enable the alerter and/or the vibrator.

Enable the backlighting (see "Enabling

or Disabling Backlighting" in Chapter 3).

If you have one, try a different battery

pack.

Call for help.*

Change the handset button mapping.

See "Changing the Communications

System Setting" in Chapter 2.

Check your station wiring, referring to

the table in "Radio Module/Switch

Wiring" in Chapter 2.

* See "Customer Support" on the inside front cover of this book.

5-6 Troubleshooting

Battery Problems

Symptom Possible Causes Possible Solutions

The Battery icon This is normal operation No action is required.

appears in the handset

for the MDW 9031

display.

Pocketphone.

The Battery icon

Battery power is low. You have 5 minutes or less of

flashes in the handset

talk time left. Either:

display and the handset ■

Complete your call, turn the

beeps twice.

handset off, and recharge the

battery pack.

■

If you have a fully charged

spare battery pack, place your

call on Hold. Swap the battery

packs. Wait 6 to 10 seconds,

then turn the handset on and

proceed as you would for any

call placed on Hold.

The handset battery The battery pack needs to

When the Battery icon flashes,

pack does not last as

be refreshed.

insert the handset with its

long as it used to under

battery into the handset cradle

similar conditions.

and press the REFRESH

button, or insert the handset

battery pack into the Spare

battery compartment until the

SPARE

LED is steady green

(1.5 hours).

You get less than 3 hours

The battery pack needs to

Refresh the battery pack.

of talk time when you use

be refreshed a second

a standard battery pack time.

that was refreshed.

You get less than 8 hours The battery pack needs to

Refresh the battery pack.

of talk time when you use

be refreshed a second

an extended battery time.

pack that was refreshed.

When a battery pack or

The battery pack may have

If you have one, try a different

the handset with battery malfunctioned. battery pack.

pack is placed in the Call for help.*

charger, the appropriate

LED

(SPARE

or

HAND-

SET) does not light.

* See "Customer Support" on the inside front cover of this book.

Troubleshooting 5-7

Voice Quality Problems

Symptom

Possible Causes

Possible Solutions

Handset voice A competing radio Place the handset in Wireless Test Mode

quality and range device (for example, a as described in Chapter 3. If the signal

are not as good wireless bar-code strength and voice quality readings are

as they were scanner) has been low, look for a newly installed radio

before.

installed in the area. device nearby. Remove it or move your

Both products are handset’s matching radio module at least

competing for the 6 feet (1.8 m) away from the potential

same air space and

interference.

will conflict when both

are being used.

Carrier(s) are out of For a single-carrier installation, power

synchronization (the down, wait 15 seconds, then repower the

OUT OF SYNC) LED

carrier.

is lit).

For a multiple-carrier installation:

1. Verify that all expansion cables are fully

inserted in the correct IN and OUT jacks.

2.

Check

CONTROL/EXPANS1ON

LEDs

for correct color (see "Understanding

the Model 117A4 Carrier" in Chapter 2).

3. Ensure that each carrier has at least

one Radio Module installed.

If the control carrier is a Model 117A3,

ensure that there is a Radio Module in

that carrier’s Slot 6.

4. Power down all carriers, wait 15

seconds, repower the control carrier,

then repower the expansion carriers in

order, from left to right.

Antenna of the radio Reinstall the radio module or carrier(s) so

module is too close to that the radio module antenna is 6–12

the ceiling. inches (15.2–30.5 cm) from the ceiling.

You have a malfunc- 1. Remove all but one radio module from

tioning radio module. the carrier. (See "Removing a Radio

Module from the Carrier" in Chapter 4.)

2. Test each radio module individually,

verifying that the POWER and PASS

LEDs on each radio module lights

when the carrier is powered, and that

the OUT OF SYNC LED is not lit.

3.

If the PASS LED does not light, the

radio module is malfunctioning. Re-

place the radio module and handset.

5-8 Troubleshooting

Voice Quality Problems (continued)

Symptom

Possible Causes

Possible Solutions

Voice quality in a Handset is too close to Move the handset at least 6 feet

specific location is

the carrier(s).

(1.8 m) away for a one- or two-

poor and noisy. carrier setup, or 10 feet (3.1 m)

away for a three-carrier setup.

Voice quality for calls is The handset antenna is Fully extend the handset antenna.

lower than expected. only partially extended.

There are environmental

Reinstall the radio module or

limitations.

carrier away from electrical

equipment and as high as

possible on the wall (but with

radio module antennas 6–12

inches (15.2–30.5 cm) from the

ceiling). See “General Position-

ing Rules" in Chapter 2 for more

information.

You are using different See "TransTalk 9000 System" in

models of handsets and Chapter 1.

the mix is incompatible

with the carrier.

Volume is too low at Handset or radio Place the handset in Wireless

any setting and there module is not Test Mode and determine signal

is noise on the line. working properly. strength and voice quality as

described in Chapter 3. Use the

Close-Up Test described in

"Performance/Range Test in

Wireless Test Mode" in Chapter 3.

The connection Check the connection between

between the radio the radio module and the commu-

module and the nications system switch/control

communications unit, as described in Chapter 2.

system switch/control

unit is incorrect.

Telephone line may

Report line trouble to your local

be producing noise. phone company.

Your business has two There was a recent 1. Unplug the carrier(s) power

or more wireless occurrence of cord(s) from the electrical

phones installed and lightning, or a power

outlet.

all handsets seem to

failure.

have developed 2. Wait 15 seconds, then repower

interference problems the carrier(s) in order, from left

at the same time. to right.

Troubleshooting 5-9

Voice Quality Problems (continued)

Symptom

Possible Causes

Possible Solutions

You are on a call Communications Refer to Chapter 6, "MDW 9031

and you hear radio system in key mode Pocketphone Compatibility," to reset line

interference when has all lines set to ringing options.

another call rings. ring. An incoming

call "wakes up" all of

the other radio

modules at the same

time to ring the other

phones.

Voice quality for a Line ringing options Refer to Chapter 6, "MDW 9031

call in progress are incorrectly set for Pocketphone Compatibility," to reset line

degrades for more extensions with radio ringing options.

than 6 seconds modules in the first

(PARTNER, PART- expansion carrier.

NER Plus, PART-

NER II in key

mode, MERLIN,

MERLIN Plus, and

MERLIN II phone

systems only).

5-10 Troubleshooting

Range Problems

Symptom

Handset voice quality

and range are not as

good as they were

before.

(Continued on next

page)

Possible Causes

A competing radio

device (for example, a

wireless bar-code

scanner) has been

installed in the area.

Both products are

competing for the same

air space and will

conflict when both are

being used.

Carrier(s) are out of

synchronization (the

OUT OF SYNC) LED is

lit).

Antenna of the radio

module is too close to

the ceiling.

Possible Solutions

Place the handset in Wireless Test

Mode as described in Chapter 3. If

the signal strength and voice

quality readings are low, look for a

newly installed radio device

nearby. Remove it or move your

handset’s matching radio module

at least 6 feet (1.8 m) away from

the potential interference.

For a single-carrier installation,

power down, wait 15 seconds, then

repower the carrier.

For a multiple-carrier installation:

1.

2.

3.

4.

Verify that all expansion cables

are fully inserted in the correct

IN and OUT jacks.

Check CONTROL/EXPANSION

LEDs for correct color (see

"Understanding the Model

117A4 Carrier" in Chapter 2).

Ensure that each carrier has at

least one Radio Module installed.

If the control carrier is a Model

117A3, ensure that there is a

Radio Module in that carrier’s

Slot 6.

Power down all carriers, wait 15

seconds, repower the control

carrier, then repower the expan-

sion carriers in order, from left to

right.

Reinstall the radio module or

carrier(s) so that the radio module

antenna is 6–12 inches (15.2–30.5

cm) from the ceiling.

Troubleshooting 5-11

Range Problems (continued)

Symptom

(Continued)

Handset voice quality

and range are not as

good as they were

before.

Range for calls is

lower than expected

Possible Causes

You have a malfunc-

tioning radio module.

Electromagnetic fields

are interfering.

There is a large metal

object within 3 feet

(1.2 m) of the radio

module.

There is a large metal

object in the "line of

sight" to the radio

module.

The handset antenna is

only partially extended.

There are environmental

limitations.

You are using different

models of handsets and

the mix is incompatible

with the carrier.

Possible Solutions

1.

2.

3.

Remove all but one radio module

from the carrier. (See "Removing

a Radio Module from the Carrier"

in Chapter 4.)

Test each radio module individu-

ally, verifying that the

POWER

and PASS LEDs on each radio

module light when the carrier is

powered, and that the OUT OF

SYNC LED is not lit.

If the PASS LED does not light,

the radio module is malfunction-

ing. Replace the radio module

and handset.

Look for 110/Volt lines, fuse boxes,

circuit breakers, electrical junction

boxes, or similar items. Move the

carrier or radio module at least 6

feet (1.8 m) away from the

potential interference.

Move the carrier or radio module at

least 3 feet (1.2 m) away from the

potential interference.

Move the metal object, or move the

carrier or radio module.

Fully extend the handset antenna.

Reinstall the radio module or

carrier away from electrical

equipment and as high as pos-

sible on the wall (but with radio

module antennas 6-12 inches

(15.2–30.5 cm) from the ceiling).

See "General Positioning Rules" in

Chapter 2 for more information.

See "TransTalk 9000 System" in

Chapter 1.

5-12 Troubleshooting

Range Problems (continued)

Symptom Possible Causes Possible Solutions

No ring on an incoming

Handset is out of range of

Move the handset closer to the

call.

its matching radio module.

radio module.

■Station wiring is Check your switch manual for

incorrect. switch settings and station wiring

■Radio module station diagrams.

wiring is not connected

to the switch.

Station port is set to NO Check your switch manual for the

RING. correct settings.

While you are talking and

Handset antenna is not Fully extend the handset antenna.

walking, the handset

fully extended.

beeps and

RANGE

flashes in the handset You are approaching an Move back towards the handset’s

display.

out-of-range condition.

matching radio module until the

display stops showing

RANGE.

While you are talking

You are out of range of the Move back towards the radio

and walking, the radio module.

YOUR CALL

module. Press



On/Off

,

then proceed

handset beeps and

HAS NOT BEEN DIS-

as you would for any call placed on

RANGE

flashes in the

CONNECTED. IT HAS

Hold.

handset display. You

BEEN PLACED ON

keep walking away from

HOLD.

the handset’s matching

radio module, the

handset double beeps

five times, the display

goes blank, and your

call appears to be

disconnected.

After placing a call on You are out of range of the

Move back towards the radio

Hold, you walk away radio module.

YOUR CALL

module. Press



On/Off

,

then proceed

from the handset’s

HAS NOT BEEN DISCON-

as you would for any call placed on

matching radio module.

NECTED. IT IS STILL ON

Hold.

Your handset beeps, the

HOLD.

handset display flashes

RANGE,

and your call

appears to be discon-

nected.

Troubleshooting 5-13

Battery Charger Problems

Symptom Possible Causes Possible Solutions

No LEDs on battery

Battery charger is plugged Plug the battery charger into

charger light. into an electrical outlet an outlet not controlled by a

controlled by a switch and

switch.

the switch is turned off.

HANDSET LED on Handset is not seated Reseat the handset in the

battery charger does not properly in battery battery charger’s handset

light when handset is charger’s handset cradle. cradle, as described in

placed in battery Chapter 3.

charger. The contacts in the hand-

1.

Verify that there are no

set cradle or on the battery obstructions on the handset

pack are dirty. or battery charger contacts.

2. Unplug the charger and

clean the contacts with a soft

eraser.

3. Clean the handset contacts

with a soft eraser.

The battery pack is defective.

If you have a fully charged

spare battery pack, use it to

replace the battery pack in the

handset.

1. Place the questionable

battery pack in the battery

charger’s Spare battery

compartment.

2.

Wait one minute. If the

SPARE LED flashes red,

order a new battery pack.

5-14 Troubleshooting

Battery Charger Problems (continued)

Symptom

HANDSET

LED flashes

red.

Possible Causes

Battery pack is defective.

The contacts in the hand-

set cradle or on the battery

pack are dirty.

1.

2.

3.

Handset is not seated

properly in battery

charger’s handset cradle

Possible Solutions

If you have a battery pack in

the handset and one in the

Spare battery compartment,

remove both battery packs

from the charger to clear the

red flashing LED. Then test

each battery pack separately

as follows:

1. Place the battery pack in the

battery charger’s Spare

battery compartment.

2.Wait one minute. If the

SPARE LED flashes red,

order a new battery pack.

Verify that there are no

obstructions on the handset

or battery charger contacts.

Unplug the charger and

clean the contacts with a soft

eraser.

Clean the handset contacts

with a soft eraser.

Reseat the handset in the

battery charger’s handset

cradle, as described in

Chapter 3.

Troubleshooting 5-15

Battery Charger Problems (continued)

Symptom

Possible Causes

Possible Solutions

SPARE LED on battery The battery pack is not

Reseat the battery pack in the

charger does not light seated properly in Spare

battery charger’s Spare battery

when the battery pack is battery compartment.

compartment.

placed in Spare battery

compartment. The contacts on the battery

1.

Verify that there are no

pack or in the Spare obstructions on the battery

battery compartment are pack or battery charger

dirty. contacts.

2. Unplug the charger and

clean the contacts with a soft

eraser.

3.Clean the battery pack

contacts with a soft eraser.

The battery pack is defective.

1. Insert the questionable

battery pack in the handset

and place the handset in the

handset cradle.

2.Wait one minute. If the

HANDSET LED flashes red,

order a new battery pack.

5-16 Troubleshooting

Battery Charger Problems (continued)

Symptom Possible Causes

Possible Solutions

SPARE

LED flashes red.

Battery pack is defective. If you have a battery pack in

the handset and one in the

Spare battery compartment,

remove both battery packs

from the charger to clear the

red flashing LED. Then test

each battery pack separately

as follows:

1. Insert the battery pack in

handset and place the hand-

set in the battery charger’s

handset cradle.

2. Wait one minute. If the HAND-

SET LED flashes red, order a

new battery pack.

The contacts on the battery

1.

Verify that there are no

pack or in the battery obstructions on the battery

charger’s Spare battery pack or battery charger

compartment are dirty. contacts.

2.Unplug the charger and

clean the contacts with a soft

eraser.

3. Clean the battery pack

contacts with a soft eraser.

The battery pack is not

Reseat the battery pack in the

seated properly in Spare

battery charger’s Spare battery

battery compartment. compartment, as described in

Chapter 3.

Handset is in the battery Handset is not seated

Reseat the handset in the

charger cradle and the properly in the battery

battery charger cradle.

HANDSET LED does charger cradle.

not light. Battery power supply is not

Check that the charger power

plugged in. cord is plugged into the

charger and into an electrical

outlet that is not controlled by a

wall switch.

Troubleshooting 5-17

MDW 9031 Pocketphone Compatibility

6

Programming and

Call Handling Instructions

The MDW 9031 Pocketphone can display the status of up to 12 telephone lines, but the

number of lines supported by compatible communications system switches varies. After

you have installed your MDW 9031 and understand the controls and displays, use the

programming and call handling instructions that come with your communications system;

follow the user instructions for the phone type identified below:

For this release Of this communications system... Use the instructions for a...

R1, R2, R3, R4 PARTNER® MLS-12D phone*

R1, R3, R4, R4.1

PARTNER® II (Apparatus code 7311H)

R1, R2, R3, R4, R4.1 PARTNER® Plus

R1, R2,

PARTNER® Advanced

Communications System

FP 1&2 MERLIN® (206, 410) BIS-22D phone

FP 2

MERLIN® (820) (Apparatus code 7315H)

FM 1, 2, 3, 4, & 5 MERLIN® (1030, 3070) NOTE:

FM 1, 2, R3 MERLIN® II The MDW 9031 display and mail

capabilities will function fully only if

R1, R2 MERLIN® Plus your system supports:

R1, R1.1, R2, MERLIN LEGEND®

1)

Analog/Hybrid display sets

2)

R2.1, R3 Analog ports to AUDIX, VOICE

MAIL.

R1V1, R1V2, R2, System 25

Consult your System Administration

R3V1, R3V2, R3V3

manuals for this compatibility.

R1V1, R1V2, R1V3 System 75

If your system does not support the

R2V1, R2V2, System 85 items above, consult the System

R2V3, R2V4 Administration manual for the BIS-10

phone (Apparatus Code 7303S).

G1, G2, G3 DEFINITY®

Legend: R=Release, V=Version, FP=Feature Package, FM=Feature Module, G=Generic

*PARTNER Plus or PARTNER II Release 4.1 communications system users can order documenta-

tion for MLS telephones by calling 1 800 457-1235 or 1 317 361-5353 and asking for Order

Number 107794331.

MDW 9031 Pocketphone Compatibility 6-1

NOTE:

The MDW 9031 Pocketphone is fully compatible with the PARTNER family of communi-

cation systems. For the remaining communications systems, however, you must

carefully note the functional differences between your wireless phone and the phone

type identified in the table on the previous page. Differences are summarized on the

following pages.

Some systems do not support display features. In these cases, the display is not

available; the MDW 9031 works as a nondisplay set.

Programming Features for PARTNER,

MERLIN, and MERLIN LEGEND Systems

On all PARTNER, MERLIN, and MERLIN LEGEND systems, you can assign a feature to an

available button (a button that does not have a line or another feature assigned to it):

1.

2.

3.

4.

5.

To enter programming mode, turn on the handset, press



Intercom

,

then press



Feat/P



followed by



0

 

0

.

Press the Select button to move the Selection rectangle to the row of line indica-

tors containing the available button.

Press the Column button under the button that you want.

Program the feature (using the procedure described in the manual for your PARTNER,

MERLIN, or MERLIN LEGEND communications systems).

NOTE:

Some features provide a visual indication in the handset display that the feature is

turned on. Be aware that if you turn off the handset while using one of these features,

you may forget that the feature is on. To verify the status of a such a feature, you can

simply press the button to "wake up" the phone and activate the display.

To exit programming mode, press



Feat/P



followed by



0

 

0



or turn off the handset.

NOTE:

The above instructions do not apply to System 25, System 75, System 85, and

DEFINITY systems, because in those systems, features are assigned by the System

Administrator.

6-2 MDW 9031 Pocketphone Compatibility

Communications System Compatibility

This section describes some communications-system-dependent programming to help

you optimize the performance of your MDW 9031 Pocketphone. It also describes how

the buttons on a wired phone for your communications system map to the buttons on

your MDW 9031. Turn to the information appropriate to your communications system:

■

■

■

PARTNER

MERLIN

System 25, System 75, System 85, and DEFINITY

NOTE:

For all systems configured as key systems (for example, PARTNER or MERLIN), only

three carriers are allowed. For all systems configured as PBX systems (for example,

DEFINITY), you can use up to four carriers.

PARTNER Systems

Button Mapping for PARTNER Systems

On PARTNER systems, the MDW 9031 emulates an MLS-12D telephone. Following is a

diagram of the button assignments on an MLS-12D phone and the corresponding

assignments on the MDW 9031 Pocketphone.

MDW 9031 Pocketphone Compatibility 6-3

Setting the Line-Ringing Options

Use the following guidelines to ensure optimal voice quality when using MDW 9031

Pocketphones with a PARTNER, PARTNER Plus, PARTNER II, or PARTNER Advanced

Communications System in key mode:

Telephone

TransTalk 9000 System with TransTalk 9000 System with

Communications Two Carriers

Three Carriers

System (one control and one expansion (one control and two expansion

carrier) carriers)

PARTNER

1. Set Line Ringing for each

Not applicable: PARTNER

extension that has a radio supports up to 12 phones.

module in the control carrier to

Ring.

2. Set Line Ringing for each

extension that has a radio

module in the expansion

carrier to No Ring. (Install an

external audible alert for these

extensions.)

PARTNER Plus, 1.

Set Line Ringing for each

1.

Set Line Ringing for each

PARTNER II,

extension that has a radio extension that has a radio

PARTNER

module in the control carrier to module in the control carrier to

Advanced

Ring. Ring.

Communications

2. Set Line Ringing for each 2. Set Line Ringing for each

System extension that has a radio extension that has a radio

module in the expansion module in expansion carrier #1

carrier to Delayed Ring.

to

Delayed Ring.

3.

Set Line Ringing for each

extension that has a radio

module in expansion carrier #2

to No Ring. (Install an external

audible alert for these

extensions.)

NOTE:

For PARTNER II hybrid systems that use pooled lines, set the Line Ringing options as

described in the above table if more than six MDW 9031 Pocketphone handsets have

the same pooled line appearance.

6-4 MDW 9031 Pocketphone Compatibility

MERLIN Systems

■

■

■

■

■

■

■

On MERLIN II and MERLIN LEGEND systems, you must connect your wireless phone

to an available jack on either a 408 outside line/analog telephone module or a 008

analog telephone module.

Since the MDW 9031 does not have a speaker function, the Voice Announce feature

must be disabled. It is recommended that you use MERLIN 206/410/820 systems

installed with Feature Package 2 with your wireless phone, so that you can disable that

feature.

Since the MDW 9031 has no speaker function, it should not be assigned to a paging

group.

To program the Ringing Option feature, use the "triangle" and "rectangle" indicators

in the display as the equivalent of red and green LEDs, respectively.

For MERLIN II system users, if you program an Auto Intercom button, idle line preference

must be set to intercom.

If any of your incoming lines has the call waiting feature, use the Recall feature (letter "C" in

the display) and press it before you pick up a waiting call. You can dial



#

 

5

 

0



before you

pick up a waiting call on the following: MERLIN 206/410/820 systems only with Feature

Package 2, and all MERLIN Plus, MERLIN II, and MERLIN 1030/3070 systems. Pressing the



On/Off



button disconnects the call.

The  Feat/P  button on the MDW 9031 allows you only to enter programming mode. It

does not work when using MERLIN LEGEND system features. To use MERLIN LEG-

END system feature codes with this phone, program any available button as a System

Feature button. This enables you to use the wide array of MERLIN LEGEND system

features by turning the set on, pressing the System Feature button, and dialing the

appropriate " * " code number.

Note: MERLIN LEGEND does not support Caller ID and some other Display features

to Analog/Hybrid terminals, such as the MDW 9031.

MDW 9031 Pocketphone Compatibility 6-5

Button Mapping for MERLIN Systems

except MERLIN 410 and MERLIN 820

On all MERLIN systems, the MDW 9031 emulates a Model BIS-22D phone (Apparatus

Code 7315H). However, the BIS-22D button assignments differ depending on the MERLIN

system used. Following is a diagram of the BIS-22D button assignments and the corre-

sponding assignments on the MDW 9031 for all MERLIN systems except MERLIN 410 and

MERLIN 820. (See the next section for button mapping for MERLIN 410 and MERLIN 820

systems).

The button labeled C and the button labeled D on the MDW 9031 Pocketphone display

automatically default to the buttons labeled C (Recall) and D (Drop), respectively, on the

7315H phones.

6-6 MDW 9031 Pocketphone Compatibility

Button Mapping for MERLIN 410 and MERLIN 820 Systems

Following is a diagram of the button assignments on a BIS-22D phone used for MERLIN

410 and 820 systems, and the corresponding assignments on the MDW 9031

Pocketphone. (See the previous section for button mapping for all other MERLIN systems,

including MERLIN LEGEND systems).

The button labeled C and the button labeled D on the MDW 9031 Pocketphone display

automatically default to the buttons labeled C (Recall) and D (Drop), respectively, on the

7315H phones.

MDW 9031 Pocketphone Compatibility 6-7

Setting the Line Ringing Options

Use the following guidelines to ensure optimal voice quality when using MDW 9031

Pocketphones with MERLIN, MERLIN Plus, and MERLIN II:

Telephone

TransTalk 9000 System with TransTalk 9000 System with

Communications Two Carriers Three Carriers

System (one control and one expansion (one control and two expansion

carrier) carriers)

MERLIN,

1. Set Line Ringing for each

1.

Set Line Ringing for each

MERLIN II, extension that has a radio extension that has a radio

MERLIN Plus

module in the control carrier to module in the control carrier to

Ring. Ring.

2.

Set Line Ringing for each

2.

Set Line Ringing for each

extension that has a radio extension that has a radio

module in the expansion module in expansion carrier #1

carrier to Delayed Ring.

to

Delayed Ring.

3.

Set Line Ringing for each

extension that has a radio

module in expansion carrier #2

to No Ring. (Install an external

audible alert for these

extensions.)

NOTE:

For MERLIN LEGEND systems that use pooled lines, set the Line Ringing options as

described in the above table if more than six MDW 9031 Pocketphone handsets have

the same pooled line appearance. For MERLIN LEGEND systems that use the

TransTalk MDW 9031 Pocketphones as PBX extensions, the above Line Ringing

options are not necessary.

6-8 MDW 9031 Pocketphone Compatibility

System 25, System 75, System 85,

and DEFINITY Systems

■

■

This phone must be administered as a BIS-22D MERLIN set (Apparatus Code 7315H)

for the following systems:

—

System 25

—System 75—R1V1, R1V2, and R1V3

—System 85—R2V1, R2V2, R2V3, and R2V4

—DEFINITY G1 (R1V4)

—

DEFINITY G2—G2.1 and G2.2—(R2V5, R2V6)

—

DEFINITY G3 Version 1 (R1V5)

—DEFINITY G3 Version 1.1 and Version 2

Native terminal administration is provided in DEFINITY G3 Version 3.

NOTE:

The MDW 9031 display and mail capabilities will function fully only if your system

supports:

1) Analog/Hybrid display sets

2) Analog ports to AUDIX, Voice Mail.

Consult your System Administration manuals for this compatibility.

If your system does not support the items above, consult the System Administration

manual for the BIS-10 phone (Apparatus Code 7303S).

To connect the communications system switch and the MDW 9031 Pocketphone, use

the following:

—An ANN17B Hybrid pack in conjunction with a DS-1 carrier for older communications

system switches that do not accommodate Universal modules (System 85 –R2V1,

R2V2, R2V3, and R2V4)

—Either a TN762B Hybrid pack or a ZTN79 ATL pack for System 25

—A TN762B Hybrid pack for newer communications system switches that accommo-

date Universal modules:

■

■

■

■

■

System 75 – R1V1, R1V2, and R1V3

DEFINITY G1 (R1V4)

DEFINITY G3 Version 1 (R1V5)

DEFINITY G3 Version 1.1 and Version 2

DEFINITY G3 Version 3

—Either a TN762B (in a universal mod carrier) or an ANN17B (in a traditional mod

carrier) Hybrid pack for DEFINITY G2 (G2.1 and G2.2), depending upon the actual

hardware configuration.

NOTE:

For DEFINITY G2.1 and G2.2, General Terminal Administration (GTA) can be used

to set up "custom" set types so that administration can be done using that custom

set type.

MDW 9031 Pocketphone Compatibility 6-9

■

■

System 25 users cannot program Recall for use with systems such as Centrex.

Only the System Administrator can assign features. Use the following guidelines:

—Do not assign the following features: Auto Answer, Inspect, Directory, Next, Local,

Call, and Manual Callback Queuing.

—If programming the Flex DSS or Repertory Dial feature, dial the number to be

recorded and push the button you are assigning to the feature. You will hear 3

short beeps and a dial tone to confirm programming.

—

If you are programming numbers for the Station Speed Dial feature, dial the numbers to

be stored then dial the Personal Speed Dialing code (



#

 

2

 

0



through



#

 

3

 

9

),

including the



#

.

Listen for a confirmation tone followed by a dial tone.

—It is recommended that you do not use features that require visuals to be updated

while the set is turned off.

Button Mapping for DEFINITY Systems,

System 25, System 75, and System 85

On DEFINITY systems, System 25, System 75, and System 85, the MDW 9031 emulates

a BIS-22D phone (Apparatus Code 7315H). Following is a diagram of the BIS-22D button

assignment, and the corresponding assignments on the MDW 9031 for DEFINITY sys-

tems, System 25, System 75, and System 85.

6-10 MDW 9031 Pocketphone Compatibility

The 7315H phones are programmed for DEFINITY systems using three STATION Admin-

istration screens. Enter 7315H in the Type field on the first screen to bring up the next two

screens.

Page 1 of 3

STATION

Extension: BCC: 0 COR: 1

Type:

7315H

Lock Messages: n COS: 1

Name: Coverage Path:

FEATURE OPTIONS

LWC Reception?

msa-spe

Coverage Msg Retrieval? y

LWC Activation?

y

Auto Answer:

none

CDR Privacy?

n

Data Restriction?

n

Redirect Notification?

y

Idle Appearance Pattern:

n

Bridged Call Alerting?

n

Personalized Ringing Pattern:

1

Active Station Ringing:

single

Restrict Last Appearance?

y

Display Module?

y

AUDIX Name:

Messaging Server Name: Audible Message Waiting?

n

The following illustrations show in parentheses the MDW 9031 Pocketphone button

assignments on Pages 2 and 3 of the STATION Administration screens. The button

labeled D on the MDW 9031 Pocketphone display automatically defaults to the button

labeled D (Drop) on the 7315H phones.

Page 2 of 3

STATION

SITE DATA

Room:

Jack:

Cable:

Floor:

Building:

ABBREVIATED DIALING

List1:

BUTTON ASSIGNMENTS

1: (A)

2: (B)

3: (C)

4: (1)

5: (2)

Headset? n:

Speaker? n:

Mounting? d:

Cord Length: 0

Set Color:

List2: List3:

6: (3)

7: (4)

8: (5)

9: (6)

10: (7)

STATION

FEATURE BUTTON ASSIGNMENTS

1: (8)

2:

3:

4:

5:

6:

7:

8:

9:

10:

11:

(Scroll)

12:

(Display)

13:

14:

15:

16:

17:

18:

19:

20:

21:

22:

23:

24:

Page 3 of 3

MDW 9031 Pocketphone Compatibility 6-11

For DEFINITY systems, you must assign the Scroll and Display features to buttons. If your

users do not need these features, assign them to "nonappearing" MDW 9031 Pocket-

phone buttons; the buttons represented by the numbers 1 through 8 on the Pocketphone

display can then be used for features the users want. The Scroll and Display features

shown on Page 3 of the STATION Administration screens are assigned to buttons 11 and

12 (which cannot be accessed from MDW 9031 Pocketphones).

Setting the Line Ringing Options

Use the following guidelines to ensure optimal voice quality when using MDW 9031

Pocketphones with System 25, System 75, System 85, and DEFINITY systems:

Telephone

TransTalk 9000 System with TransTalk 9000 System with

Communications Two Carriers Three or Four Carriers

System (one control and one expansion (one control and two or three

carrier)

expansion carriers)

System 25,

1. When TransTalk handsets are

1.

Set Line Ringing for each

System 75,

configured as individual PBX extension that has a radio

System 85,

extensions, no Line Ringing module in the control carrier to

DEFINITY options are necessary. Ring.

Systems

2. When TransTalk handsets are 2. Set Line Ringing for each

configured in pooled PBX or extension that has a radio

group PBX extensions (for module in expansion carrier #1

example, Splits or Skills), where to

Delayed Ring.

all incoming calls ring all 3. Set Line Ringing for each

handsets at the same time, extension that has a radio

refer to "Setting the Line

Ringing Options" for PARTNER

module in expansion carrier #2

to No Ring. (Install an external

systems on page 6-4. audible alert for these

extensions.)

NOTE:

For System 25, System 75, System 85, and DEFINITY systems that use pooled lines,

set the Line Ringing options as described in the above table if more than six MDW

9031 Pocketphone handsets have the same pooled line appearance.

6-12 MDW 9031 Pocketphone Compatibility

Warranty and Repair Information A

Lucent Technologies Limited Warranty

and Limitation of Liability

Lucent Technologies warrants to you, the customer, that your wireless telephone system will

be in good working order on the date Lucent Technologies or its Authorized Dealer delivers

or installs the system, whichever is later ("Warranty Date"). If you notify Lucent Technologies

or its Authorized Dealer within one year of the Warranty Date that your system is not in good

working order, Lucent Technologies will without charge to you repair or replace, at its option,

the system components that are not in good working order. Repair or replacement parts may

be new or refurbished and will be provided on an exchange basis. If Lucent Technologies

determines that your system cannot be repaired or replaced, Lucent Technologies will

remove the system and, at your option, refund the purchase price of your system or apply the

purchase price towards the purchase of another Lucent Technologies system.

If you purchased your system directly from Lucent Technologies, Lucent Technologies will

perform warranty repair in accordance with the terms and conditions of the specific type

of Lucent Technologies maintenance coverage you selected. A written explanation of

Lucent Technologies’s types of maintenance coverage may be obtained from Lucent

Technologies by calling 1 800 247-7000 (in the continental U.S. only). If you purchased

your system from an Lucent Technologies Authorized Dealer, contact your dealer for the

details of the maintenance plan applicable to your system.

This Lucent Technologies limited warranty covers damage to the system caused by

power surges. Unless otherwise expressly agreed to in a written agreement signed by

Lucent Technologies, Lucent Technologies will not be responsible under this limited

warranty for damages resulting from:

■

■

■

Failure to follow Lucent Technologies’s installation, operation, or maintenance instruc-

tions;

Unauthorized system modification, movement, or alteration;

Unauthorized use of common carrier communication services accessed through the

system;

Warranty and Repair Information A-1

■

■

Abuse, misuse, or negligent acts or omissions of the customer and persons under the

customer’s control; or

Acts of third parties and acts of God. LUCENT TECHNOLOGIES’S OBLIGATION TO

REPAIR, REPLACE, OR REFUND, AS SET FORTH ABOVE, IS YOUR EXCLUSIVE

REMEDY.

EXCEPT AS SPECIFICALLY SET FORTH ABOVE, Lucent Technologies, ITS AFFILI-

ATES, SUPPLIERS, AND DEALERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED,

AND SPECIFICALLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

Except as provided below, the liability of Lucent Technologies and its affiliates and suppliers

for any claims, losses, damages, or expenses from any cause whatsoever (including acts or

omissions of third parties), regardless of the form of action, whether in contract, tort, or

otherwise, shall not exceed the lesser of: (1) the direct damages proven; or (2) the repair

cost, replacement cost, license fee, annual rental charge, or purchase price, as the case

may be, of the equipment that directly gives rise to the claim. Except as provided below,

Lucent Technologies and its affiliates and suppliers shall not be liable for any incidental,

special, reliance, consequential, or indirect loss or damage incurred in connection with the

equipment. As used in this paragraph, consequential damages include, but are not limited

to, the following: lost profits, lost revenues, and losses arising out of unauthorized use (or

charges for such use) of common carrier telecommunications services or facilities accessed

through or connected to the equipment. For personal injury caused by Lucent

Technologies’s negligence, Lucent Technologies’s liability shall be limited to proven dam-

ages to person. No action or proceeding against Lucent Technologies or its affiliates or

suppliers may be commenced more than twenty-four (24) months after the cause of action

accrues. THIS PARAGRAPH SHALL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY.

Repair Information

Outside the continental U.S., contact your Lucent Technologies Representative or local

Authorized Dealer for warranty and repair information applicable to your system.

In-Warranty Repairs

If you purchased or leased your system directly from Lucent Technologies, Lucent Tech-

nologies will repair it free of charge during the one-year warranty period. Simply call for

customer support as instructed on the inside front cover of this book.

Business-Day service is standard during the warranty period. Business-Day service is per-

formed during normal business hours. (Around-the-Clock service is not available for phones.)

If you purchased or leased your system through a Lucent Technologies Authorized Dealer,

contact your dealer for repairs.

A-2 Warranty and Repair Information

Post-Warranty Repairs

If you purchased the system from Lucent Technologies and you have a post-warranty

service contract, Lucent Technologies service is provided under the terms of that contract.

To significantly reduce unexpected repair costs after the warranty period, you can pur-

chase a post-warranty service contract from Lucent Technologies. If you do not have a

contract, Lucent Technologies service is provided on a time-and-materials basis by calling

for customer support as instructed on the inside front cover of this book. A contract pro-

vides to you, within the applicable coverage period and response times, service calls with

no charge for parts and labor on covered repairs. To order a post-warranty service con-

tract, call 1 800 247-7000 (in the continental U.S. only).

If you leased your system from Lucent Technologies, Business-Day service is included in

your lease.

If you purchased or leased your system through a Lucent Technologies Authorized Dealer,

contact your dealer for repairs.

Warranty and Repair Information A-3

Regulatory Information

B

This appendix contains information about the Federal Communications Commission and

Industry Canada.

FCC Part 15 Rules

The Lucent Technologies MDW 9031 Wireless Pocketphone has been tested and has been

found to comply with FCC Part 15 Rules. These specifications are designed to provide reason-

able protection against harmful interference in a commercial or residential installation. This

wireless telephone generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio commu-

nications. However, there is no guarantee that interference will not occur in a particular installa-

tion. If the telephone does cause harmful interference to radio or television reception, which can

be determined by turning the telephone off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

■Where it can be done safely, reorient the receiving television or radio antenna.

■To the extent possible, relocate the television, radio, or other receiver with respect to

the telephone.

■Plug the telephone into an electrical outlet that is not on the same circuit as one used

by the radio or television.

IC RSS-210 Compliance

This device complies with RSS-210 of Industry Canada. Operation is subject to the

following two conditions:

1.

This device may not cause interference.

2.

This device must accept any interference including interference that may cause

undesirable operation of the device.

The user is cautioned that modifications to this telephone, not expressly approved by

Lucent Technologies, could void the user’s authority to operate the equipment.

Hearing Aid Compatibility

This wireless telephone is compatible with inductively-coupled hearing aids.

Regulatory Information B-1

Specifications C

GENERAL

Model: MDW 9031 Wireless Pocketphone

Dimensions Handset

6.0"(L) x 1.0"(D) x 2.25"(W)

0.33 lbs

and Weights: 15.24 x 2.54 x 5.71 cm 0.15 kgs

Handset w/Battery Pack

6.0"(L) x 1.0"(D) x 2.25"(W)

0.55 lbs

15.24 x 2.54 x 5.71 cm 0.25 kgs

Battery Charger (BC)

9.75"(L) x 5.13"(H) x 3.94"(W) 1.00 lbs

24.77 x 13.03 x 10.01 cm 0.45 kgs

Battery Charger w/

9.75"(L) x 5.13"(H) x 3.94"(W) 1.22 lbs

Battery Pack 24.77 x 13.03 x 10.01 cm 0.55 kgs

Standard Battery Pack

3.0"(L) x .75"(H) x 2.5"(W)

0.22 lbs

7.6 x 1.9 x 6.35 cm 0.10 kgs

Extended Battery Pack

3.0"(L) x .95"(H) x 2.5"(W)

0.35 lbs

7.6 x 2.4 x 6.35 cm

0.16 kgs

Headset w/Cord

10.5"(L) x 1.2"(H) x 5.6"(W)

0.17 lbs

(approx.) 26.67 x 3.05 x 14.22 cm

0.08 kgs

Radio Module (RM)

12.1"(L) x 1.5"(H) x 5.5"(W) 1.50 lbs

30.73 x 3.81 x 13.97 cm 0.68 kgs

Carrier (CA)

14.0"(L) x 2.5"(H) x 9.0"(W) 3.00 lbs

35.56 x 6.35 x 22.86 cm

1.36 kgs

Carrier w/6 RMs

14.0"(L) x 2.5"(H) x 9.0"(W) 12.00 lbs

35.56 x 6.35 x 22.86 cm

5.44 kgs

Power Supply (BC)

3.35"(L) x 2.70"(H) x 2.19"(W) 1.75 lbs

8.50 x 6.85 x 5.55 cm 0.80 kgs

Power Supply (RM)

3.19"(L) x 1.94"(H) x 2.17"(W) 1.10 lbs

8.09 x 4.92 x 5.50 cm

0.50 kgs

Power Supply (CA)

5.13"(L) x 1.6"(H) x 1.6"(W) 1.70 lbs

13.03 x 4.06 x 4.06 cm

0.77 kgs

Operating

Temperature range:

4.4° C (40° F) to 40° C (104° F)

Temperature: Relative humidity:

15% to 95%

Specifications C-1

GENERAL (continued)

Electrical Handset

1.0 watt

Specifications: Battery Charger (BC)

15 watts

(Power) Radio Module (RM)

4.0 watts

Carrier (CA) w/6 RMs

24.0 watts

Power Supply (BC)

15 watts (10V 1.5 A)

Power Supply (RM) 6.0 watts (10V 600mA)

Power Supply (CA)

30.0 watts (9V)

Battery Pack Life:

Standard Nickel Metal Hydride 3 hours talk time/22 hours standby time

Extended Nickel Metal Hydride 8 hours talk time/72 hours standby time

RF SYSTEM

PARAMETERS

Frequency Band:

902 – 928 MHz

Channel Spacing:

150 KHz

Total Channel

Capability: 50 (Channels Dynamically allocated out of 173)

Duplex Method: Time Division Duplex (TDD) (Transmit and Receive on same frequency)

Transmitter Dynamic Power Adjustment: 1mW ERP Minimum to 160mW ERP

Output Power:

Maximum

Receiver

Sensitivity: -103 dBm at Antenna Port

OTHER

Electrical ■

105 – 130VAC, 50 –60 Hz, 3-prong outlet separate ground, separately

Requirements:

fused at 15 amps.

■Outlet must not be controlled by an on/off switch

■Grounding to comply with Underwriters Laboratories (UL) 1459

Requirements Installation of a telephone or other standard (tip/ring) device in another

For Out-Of-Building building requires the following In-Range Out-of-Building (IROB)

Extensions: protectors to protect the switch/control unit and telephone device from

electrical surges:

■MDW 9031 Pocketphone: two Lucent Technologies 146D protectors

(ETR); two Lucent Technologies 146E protectors (ATL)

Wiring: ■MDW 9031 Pocketphone: Lucent Technologies SYSTIMAX® or at least

2-pair (4-wire) star ("home run" not "loop") ETR

■Lucent Technologies SYSTIMAX or at least 4-pair (8-wire) star ("home

run" not "loop") ATL

■Bridging Adapter: Lucent Technologies 267F2 (ETR)

■Bridging Adapter: Lucent Technologies 267C (ATL)

■

Range: 1,000 feet (305 meters) for the Radio Module (26 AWG)

C-2 Specifications

Index

A

Alerter 3-4, 3-7, 3-11

Alerter icon 3-4

Answering a call 3-15, 3-17

Antenna 3-2, 3-6, 3-8

replacement 4-4, 4-5

B

Backlighting 3-10

Battery charger

about 1-1, 3-19

illustration 1-4, 2-34, 3-19

inserting the spare battery pack 2-34

installation 2-32

positioning 2-32

power supply 2-3, 4-5

problems 5-13

refreshing battery pack 3-21

removing the spare battery 2-34

replacement 4-5

Battery icon 3-4, 3-6, 3-21, 5-6

Battery pack

charging in battery charger 2-34

disposal warning 2-3, 2-32

extending life of 3-21

inserting/removing from battery

charger 2-34

inserting/removing from handset 2-29

low power indicator 3-4, 3-6, 3-21

problems 5-6

refreshing 3-19, 3-20, 3-21, 3-22

replacement 4-5

spare 1-6, 3-6, 3-21

warning 2-3, 2-32

Beeps 3-4, 3-6, 3-12

Button mapping 2-30, 3-5, 3-8

DEFINITY systems 6-10

MERLIN systems 6-6, 6-7

PARTNER systems 6-3

System 25 6-10

System 75 6-10

System 85 6-10

Buttons 3-2, 3-3, 3-4, 3-5, 6-2

C

Call handling 6-1

Carrier

compatibility 1-2

control 2-16, 2-23

expansion 2-16, 2-23, 2-24

illustration 1-5, 2-7

installation

multiple carriers 2-7, 2-16, 2-23

single carrier on shelf or desk 2-17

single carrier on wall 2-20

positioning 2-8

power supply 2-4, 4-5

powering multiple 2-27

powering single 2-19, 2-22

removing a radio module from 4-1

replacement 4-5

Carrying case 3-7, 4-5

Carrying clip 1-4, 3-7, 4-5

CHANGE BUTTN MAP 3-5, 3-8

Cleaning 2-1

Column buttons 3-2, 3-3, 3-16

Communications system setting 2-30,

3-5, 3-8

Compatibility

communications systems 6-1

equipment 1-1

Conference button 3-2

Control carrier 2-16, 2-23

Control/expansion DIP switch 2-7, 2-16

Coverage zone 1-1, 2-8, 2-10

Cradle 2-35, 3-19

Customer support Inside front cover

D

DEFINITY systems

1-1, 2-30, 3-5, 6-1,

6-9, 6-12

DIP switch, carrier

control/expansion 2-7, 2-16

power 2-7, 2-14

Display 3-2, 3-4, 3-5

activate 3-15

test 3-12

Index IN-1

E

Electrical requirements 2-4, C-2

Environmental

requirements 2-2, C-1

Expansion cable 2-7, 2-24

Expansion carrier 2-16, 2-23, 2-24

Extended battery pack

about 1-6, 3-6, 3-21

inserting/removing from the

battery charger 2-34

Extension labels 2-31

Extensions, changing 4-3

F

Feat/P button 3-2, 6-2

H

Handset

about 1-1

alerter 3-4, 3-7, 3-11

backlighting 3-10

buttons 3-2, 3-3

controls 3-2

cradle 2-35, 3-19

display 3-2, 3-4, 3-5, 3-12,

3-15

HANDSET LED 2-35, 3-19,

3-20, 5-13, 5-14

illustration 1-4, 3-2

inserting/removing battery

pack 2-29

inserting/removing from

cradle 2-35

label 2-31

Local Test Mode 2-30, 3-12

problems 5-4

range indicators 3-6

HANDSET LED 2-35, 3-19,

3-20, 5-13, 5-14

Headset

illustration 1-6

replacement 4-5

using 3-17

Headset adapter 3-17

Headset connector 3-2, 3-17

Hearing aid compatibility B-1

Helpline Inside front cover

Hold button 3-2

I

Icons 3-4

Illustrations

battery charger 1-4, 2-34, 3-19

carrier 1-5, 2-7

handset 1-4, 3-2

headset 1-6

radio module 1-4, 2-6

Installation

battery charger 2-32

multiple carriers 2-7, 2-16, 2-23

problems 5-1

remote location 2-9

requirements 2-8, C-1

rules 2-8

self-test 2-28

single carrier on shelf or desk 2-17

single carrier on wall 2-20

single radio module 2-12

warning 2-2, 2-3

Interference

radio 5-8, 5-9

with wireless products 2-14

L

Label 2-31

Lanyard 1-4, 3-7, 4-5

Lanyard loop 3-2, 3-7

LCL 3-5

LED

HANDSET 2-35, 3-19, 3-20, 5-13,

5-14

Out of Sync 2-7, 2-19, 2-22, 2-27,

4-3, 4-4, 5-1

PASS 2-6, 2-28, 5-2, 5-3

POWER 2-6, 2-28, 5-2

RADIO 2-6, 2-28, 5-4

REFRESH 3-19, 3-20

SPARE 2-34, 3-19, 3-20, 5-15, 5-16

Line Preselection 3-5, 3-9, 3-16

IN-2 Index

Line Ringing options

DEFINITY systems 6-12

MERLIN systems 6-8

PARTNER systems 6-4

System 25 6-12

System 75 6-12

System 85 6-12

Line selection 3-2, 3-3, 3-5, 3-16

Line status 3-4, 3-5

Local Mode 3-5, 3-8

Local Test Mode 3-12

M

Making a call 3-15, 3-18

MAP 3-5

MDW 9000 1-1

MDW 9010 1-1

MDW 9030P 1-1

Memory effect 3-19, 3-21

MERLIN systems 1-1, 2-30 3-5, 6-1,

6-2, 6-5

Message icon 3-4

Microphone 3-2, 3-4, 3-17

Mode

Button Mapping 2-30, 3-5

Local 3-5, 3-8

Preselection 3-5, 3-9

Wireless Test 3-5, 3-13

MSG icon 3-4

Mute

button 3-2

icon 3-4, 5-5

P

PARTNER systems 1-1, 2-30, 3-5, 6-1,

6-2, 6-3

Parts

additional 1-5

illustrations 1-4, 1-5, 2-6, 2-7,

2-34, 3-2, 3-19

ordering 4-5

replacement/optional 4-5

PASS LED 2-6, 2-28, 5-2, 5-3

Positioning

battery charger 2-32

radio module or carrier(s) 1-3, 2-8

Power DIP switch 2-7, 2-14

POWER LED 2-6, 2-28, 5-2

Power level

carrier 2-14

handset 3-13

Power supply 2-3, 2-4, 4-5

PRESELECTION 3-5, 3-10

Privacy 1-3

Programmable buttons 3-3, 3-4, 3-5, 6-2

Programming features

DEFINITY systems 6-9

MERLIN systems 6-2, 6-5

PARTNER systems 6-2, 6-3

System 25 6-9

System 75 6-9

System 85 6-9

Programming instructions 6-1, 6-2

Programming mode 6-2

PSEL 3-5, 3-10

NR

NO LINK 3-5

No Ring icon 3-4, 3-11

O

ON icon 3-4, 3-16

On/Off buttons 3-2, 3-15, 3-17, 3-18

Ordering parts 4-5

Out of Sync LED 2-7, 2-19, 2-22,

2-27, 4-3, 4-4, 5-1

RADIO LED 2-6, 2-28, 5-4

Radio module

identification 3-13

illustration 1-4, 2-6

installation in carrier 2-17, 2-20, 2-23

installation of a single module 2-12

positioning 1-3, 2-8

power supply 2-3, 2-4, 4-5

removing from carrier 4-1

Index IN-3

Range 2-8, 2-10, 3-4, 3-6, 5-10

adjusting 2-14

maximum 3-6, 3-8

problems 5-10, 5-11, 5-12

test 3-14

RANGE indicator 3-6, 5-11, 5-12

Rectangle

selection 3-2, 3-3, 3-4, 3-16

status 3-5, 3-12, 3-15

Redial button 3-2

REFRESH button 3-19, 3-21, 3-22

REFRESH LED 3-19, 3-20

Refresh process 3-19, 3-21

Regulatory information B-1

Repair information A-2

Replacement parts 4-5

Rules for installation 2-8

S

Safety precautions 2-1

Security 1-3

Select button 3-2, 3-3, 3-15, 3-16

Selection rectangle 3-2, 3-3, 3-4, 3-16

Self-test, installation 2-28

Serial number 1-1, 2-6

Signal strength 2-10, 3-14

Sleep mode 2-35, 3-4, 3-15, 3-16

Sound clarity 2-10

Spare battery compartment 2-34, 3-19,

3-21, 5-13

Spare battery pack

about 1-6, 3-6, 3-21

inserting/removing from the battery

charger 2-34

SPARE LED 2-34, 3-19, 3-20, 5-15, 5-16

Specifications C-1

Standby time 3-21, C-2

System 25 1-1, 2-30, 3-5, 6-1, 6-9, 6-12

System 75 1-1, 2-30, 3-5, 6-1, 6-9, 6-12

System 85 1-1, 2-30, 3-5, 6-1, 6-9, 6-12

T

Talk time 3-6, 3-21, C-2

Testing

beeps 3-12

display 3-12

Local Test Mode 3-12

range 3-14

signal strength 2-10, 3-14

sound clarity 2-10

vibrator 3-12

voice quality 2-11, 3-14

Wireless Test Mode 2-10, 3-5, 3-13

Transfer button 3-2

Triangle 3-4, 3-5, 3-12, 3-15

Troubleshooting

battery charger problems 5-13

battery problems 5-6

handset problems 5-4

installation problems 5-1

overview 5-1

range problems 5-10

voice quality problems 5-7

V

VIBR 3-5

Vibrator

enable/disable 3-9

icon 3-5, 3-9

test 3-12

Voice quality 3-14

maximum 3-6, 3-8

problems 5-7

testing 2-11, 3-14

Volume

control 3-2, 3-7

problems 5-8

W

Wake up 3-15

Warranty information A-1

Wireless Test Mode 3-5, 3-13

IN-4 Index

Battery Charger Wall-Mounting Template

Use the template below to position the screws for mounting your MDW 9031

Pocketphone battery charger:

1.

Cut out the template along the dotted line.

2.

Lightly affix the template to the wall with tape where you want to attach the

battery charger. If possible, choose a location that will position at least one of

the screw holes over a wall stud.

3.

Mark the wall.

4. Position a wall spacer on each of the two wood screws provided, and insert the

screws in the wall as far as they will go at the places you marked.

Note:

If you cannot locate a wall stud for one of the screws, use molly bolts or another

type of hollow-wall fastener. Be sure to place the wall spacers on the screws

before inserting them permanently.

MDW 9031 Wireless

Pocketphone Quick Reference

Handset Controls

Headset On/Off Receiver

Press to turn the headset on

if the headset is plugged in.

ON

appears in the handset

display. To turn off, press

again. Turn on to make or

answer a call, and turn off to

"hang up."

Receives the sounds

of your caller's voice,

unless a headset is

connected.

Antenna

Extend fully to

maximize the handset

range and voice

quality.

Lanyard Loop

Attach lanyard for

carrying handset. Handset Display

Volume Control

Press "+" to increase

or "-" to decrease

volume of receiver or

alerter.

Displays status of

lines and range. Also

see "Handset

DIsplay" on next

page.

Column

On/Off

Press to turn the

handset on. ON

appears in handset

display. To turn off,

Use, with Select

button, to choose a

line or programmable/

intercom/drop button.

press again. Turn on to

make or answer a call,

and turn of to "hang

Redial

Press to dial again

the last number

manually dialed from

the handset.

up."

Feat/P

(Feature/Program) Select

Press to use dial-code

features (PARTNER®

systems only) or to

enter programming

mode.

Use to move the

Selection rectangle,

and, with Column

buttons, to choose a

line or programmable/

intercom/drop button.

Also use to wake-up

the phone.

Conf (Conference)

Press to conference

in (add) another

party to your call. Mute

Trans

(Transfer)

Press to turn the micro-

phone off for privacy.

Press to transfer

a call to another

extension.

Hold Headset Connector

Press to put a call on

hold. Plug in the headset cord

to use the headset.

- 1 -

9031 215QuickRef.pm65 311/10/97, 8:38 PM

Handset Display

➀

➁

➂

➃

➄

➅

➆

➇

➈

Information you would see on a wired system phone’s display,

(except time), based on your communications system:

LCL:P, D, M1, or M2 = Local Mode:communications system

WIRELESS TEST = Handset in Wireless Test Mode

VIBR

= Vibrator enabled

PSEL = Line Preselection enabled

PRESELECTION:ON/OFF = Line Preselection Mode:status

CHANGE BUTTN MAP = Communications system setting is wrong

MAP:P, D, M1, M2 = Button Mapping Mode: setting

NO LINK = Handset is not communicating with radio module

MSG indicates that you have a message.

RANGE indicates that the handset is out of range or almost out of

range. Handset also beeps.

ON indicates that handset was turned on by pressing  On/Off .

Battery icon flashes to indicate a low battery condition. Handset

also emits 2 beeps.

No Ring icon indicates that the alerter is disabled.

MUTE indicates that handset microphone was turned off by

pressing



Mute

.

Line Status Indicators show the status of line or programmable/

intercom/drop buttons. See "Line Status Indicators" below.

Selection rectangle indicates the active row for line or program-

mable/intercom/drop button selection.

When the display is blank, the handset is either turned off or in "sleep"

mode. Activate the display by pressing



On/Off



or

Line Status Indicators

Each line status indicator corresponds to a specific outside line or

programmable/intercom/drop button:

PARTNER Systems

A triangle is the equivalent of a green LED on a wired phone.

A rectangle is the equivalent of a red LED on a wired phone.

All Other Systems

A triangle

is the equivalent of a red LED on a wired phone.

A rectangle is the equivalent of a green LED on a wired phone.

-2-

9031 215QuickRef.pm65 411/10/97, 8:38 PM

Volume Adjustment

To increase or decrease the volume of the handset alerter or the

receiver (earpiece):

■Alerter: Press the "+" or the "-" button while the MDW 9031 is

awake but turned off. If the display is dark (the phone is in

"sleep" mode), press to wake it up, then press the "+" or

the "-" button.

■Receiver: press the "+" or the "-" button while the MDW

9030P is turned on.

Battery Charger LEDs

The color of the battery charger’s LEDs indicates the state of the

corresponding battery pack, as shown in the following table:

Battery

charger

LED shows...

Steady

orange

Steady green

Flashing red

* See note.

●

●

●

Steady red

If it is the SPARE

LED, the battery

pack in the Spare

battery

compartment...

Is charging

Is fully charged

Has one of the

following problems:

●Is not seated

properly in the

charger

●Has dirty

contacts

●Is defective

Is in the Discharge

portion of the

Refresh cycle.

If it is the

HANDSET LED,

the battery pack in

the Handset...

Is charging

Is fully charged

Has one of the

following problems:

Is not seated

properly in the

charger

Has dirty

contacts

Is defective

Is in the Discharge

portion of the

Refresh cycle.

If it is the

REFRESH LED,

the Refresh button

was pressed, and

the Handset

battery pack...

N/A

N/A

N/A

Is in the Discharge

portion of the

Refresh cycle.

*Note: If either the SPARE LED or the HANDSET LED is flashing red, both

battery packs must be removed from the charger to clear the flashing-red

condition. Address the possible problems for one battery pack at a time to

determine whether one is bad.

Help!

If you need help when using your MDW 9031 with a PARTNER,

MERLIN®, or MERLIN LEGEND® system in the continental U.S.,

call 1 800 628-2888. For all other systems, follow the procedure

you normally use to get support for your communications

system. Outside the continental U.S., contact your Lucent

Technologies Representative or local Authorized Dealer.

-3-

9031 215QuickRef.pm65 511/10/97, 8:38 PM

Making a Call

1.

2.

3.

4.

1.

2.

3.

Press



On/Off

.

If desired, press to move the Selection rectangle; then press

corresponding to the line you want.

Dial the call.

To end the call, press



On/Off

.

Answering a Call

Press



On/Off

.

Speak into the handset.

To end the call, press



On/Off

.

Preselecting a Line or Button

Once Line Preselection is enabled, proceed as follows:

1. If the display is blank, press

2. If necessary, press to move the Selection rectangle.

3.

4.

1.

2.

3.

4.

5.

Press corresponding to the line or button you want.

Press



On/Off



to access the line or button.

Changing Settings or Performing Tests

in Local Mode

Make sure the handset is turned off.

Press and hold for 3 seconds.

While still holding

press



On/Off

.

Press one of the following:

A

(



2



) to enable or disable the alerter.

L

(



5



) to enable or disable backlighting.

P

(



7



) for 3 seconds, then

to enable or disable Line Preselection.

V

(



8



) to enable or disable the vibrator.

W

(



9



) to enter Wireless Test Mode, then



1



for signal strength

 2  for voice quality

 3  for matching radio module and slot number

 5  for handset power settings



#



to enter Local Test Mode.

Press



On/Off



to exit.

CAUTION:

The MDW 9031 handset is a radio device and, like all radio

devices, should not be placed next to a pacemaker. See

"Guidelines for Safe and Efficient Operation" in MDW 9031

Wireless Pocketphone Installation and Use for more information.

PARTNER, MERLIN, and MERLIN LEGEND are registered trademarks of

Lucent Technologies.

Lucent Technologies 503-801-165

Comcode 108170184

Issue 1 November 1997 Copyright © 1997 Lucent Technologies

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9031 215QuickRef.pm65 211/10/97, 8:36 PM

Lucent Technologies

Bell Labs Innovations

TransTalk™ 9000 Digital Wireless System

MDW 9031 Wireless Telephone

Kit of Parts (Order Number D-182866)

This kit contains parts that you must use to install the radio module for a single MDW 9031 Wireless

Telephone. You use similar parts that are packaged with the telephone to install the battery

charger. Refer to the installation guide packaged with the telephone for additional information.

Parts List

Radio Module 11-foot (3.4 m)

Power Cord and

Standard AC Adapter

Philips Head

Wood Screws (2)

Rubber Feet (4)

Wall Mounting

Plate

Installing a Single Radio Module

Install high on wall, leaving at least 6–12 inches (15.2–30.5 cm) between antenna and ceiling

1Check to make sure the radio module’s power cord is unplugged from the wall outlet

before continuing.

Detach the four rubber feet. Apply them to marked areas

on the underside of the radio module.

2

Comcode 108174764

3Place the wall mounting plate against the wall. Choose a

location backed by a wooden stud (if unavailable, use

toggle bolts instead of the supplied wood screws). Lightly tap

a nail into the wall to start holes. Then screw the plate flush to

the wall. Place the radio module over the plate, then slide it

downward to lock it into place. (Note: do not remove the

plastic cap covering the radio module’s card edge.)

4Insert the radio module’s power cord into the side of the

radio module. Insert the telephone line cord into the

bottom of the radio module.

5Insert the other end of the telephone line cord into an

existing wall jack or terminal/station connector on your

communications system switch/control unit (refer to your

communications system manual for the proper port location).

6

Plug the power cord/AC adapter into a properly grounded

3-prong wall outlet.

CAUTION: Never connect

or disconnect line cords

while the radio module is

plugged into the wall outlet.

TransTalk is a trademark of Lucent Technologies.