UG_TV IP314PI_(v1.1R) UG TV IP314PI (v1.1R)

User Manual: UG_TV-IP314PI_(v1.1R) .trendnet.com - /TV-IP314PI(v1.1R)/manual/

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Page Count: 54

Contents
Product Overview ........................................................................... 4
Features ...................................................................................................................4
Hardware .................................................................................................................4
Performance ............................................................................................................4
Camera Management ..............................................................................................5
Package Contents ....................................................................................................5
Front View ...............................................................................................................6
Mounting .................................................................................................................6
Connectors ..............................................................................................................6
Warnings..................................................................................................................7
Cautions ...................................................................................................................7
Plan for installation location ........................................................... 8
Viewing angle ..........................................................................................................8
Weather Conditions.................................................................................................8
Hardware Installation ..................................................................... 9
Cabling .....................................................................................................................9
Waterproof cap .......................................................................................................9
Mount your camera .................................................................................................9
Setup Your Camera with CD .......................................................... 11
Access your Camera with the Web Browser .................................. 13
Logging-in to the Camera for the First Time (Windows) .......................................13
Logging-in to the Camera for the First Time (OS X) ...............................................15
Live View ................................................................................................................19
Playback .................................................................................................................20
Search for video recordings ..................................................................................................... 20
Time Line ................................................................................................................................. 20
Playback ................................................................................................................................... 21
Slice images from video playback ............................................................................................ 21
Download sections of video ..................................................................................................... 22
Download snapshots................................................................................................................ 22
Log .........................................................................................................................23
Search for logs ......................................................................................................................... 23
System Information ...............................................................................................24
System Configuration .................................................................... 25
Device Settings ......................................................................................................25
User Accounts ........................................................................................................26
Time Settings .........................................................................................................26
Daylight Savings .....................................................................................................27
Live View Settings ..................................................................................................27
Maintenance..........................................................................................................28
Network Settings .......................................................................... 29
TCP/IP ....................................................................................................................29
Port ........................................................................................................................30
DDNS ......................................................................................................................31
PPPoE .....................................................................................................................31
SNMP .....................................................................................................................32
802.1X ....................................................................................................................33
IP Address Filter .....................................................................................................34
Quality of Service (QoS) .........................................................................................34
UPnP ......................................................................................................................35
Video Settings ............................................................................... 35
Video Format .........................................................................................................35
Display Settings .....................................................................................................36
On Screen Display Settings ....................................................................................39
Text Overlay ...........................................................................................................39
Privacy Mask ..........................................................................................................40
Video Recording ....................................................................................................40
Events .......................................................................................... 41
Motion Detection ..................................................................................................41
Video Tampering ...................................................................................................43
Notification ............................................................................................................45
Snapshot ................................................................................................................45
Email ......................................................................................................................46
Network Storage .......................................................................... 47
Network Storage ....................................................................................................47
Storage Management ............................................................................................49
FTP Server ..............................................................................................................50
Appendix ...................................................................................... 51
Direct video access - RTSP .....................................................................................51
Regulations .................................................................................. 51
Federal Communication Commission Interference Statement .................................51
RoHS .....................................................................................................................51
Europe EU Declaration of Conformity ................................................................52
Limited Warranty ......................................................................... 53
Product Overview
Features
The Indoor/Outdoor 4 MP PoE IR Network Camera, model TV-IP314PI,
provides powerful 4-megapixel night vision in complete darkness for up to 30
meters (100 ft.). Even in extreme environments, this ultra-compact camera
will function all year, thanks to an IP66 weather-rated housing. Use the
included pro-grade software to manage up to 32 TRENDnet cameras or
download the free iOS® or Android™ mobile app.
Hardware
Adjustable Bracket
Fully adjustable integrated mounting bracket provides installation flexibility
PoE
Save installation costs with Power over Ethernet (IEEE 802.3af)
Outdoor Ready
Outdoor IP66 weather rated and an operating temperature range of -30 ~
60 °C (-22 ~ 140 °F)
Performance
4 Megapixel
Record 2688 x 1520 pixel video at 20 fps in H.264+ compression
Night Vision
Night vision up to 30m (100 ft.) in complete darkness
Smart IR
Dynamic IR adjustment optimizes night visibility
WDR
120dB Wide Dynamic Range improves video quality in high contrast lighting
environments
Camera Management
Multi-Language Interface
Support for English, French, Spanish, German, and Russian
Advanced Playback
Advanced in-camera archived video review functionality
Storage
SMB/CIFS support with notification if storage drive is full
Motion Detection
Create motion detection windows with separate sensitivity settings and
event triggers
Recording Schedule
Define a weekly recording schedule
Tamper Detection
Receive tamper detection video clips via email
IPv6
IPv6 support
ONVIF / PSIA
ONVIF 2.4 and PSIA compliant
Free Apps
See live video on a mobile device with free iOS® and Android® apps
Complimentary Software
Complimentary pro-grade software to manage up to TRENDnet 32 cameras
Package Contents
TV-IP314PI package includes:
TV-IP314PI
Quick Installation Guide
CD-ROM (Utility and User’s Guide)
Camera mounting hardware
(Optional power adapter not included)
If any package content is missing or damaged, please contact the retail store, online
retailer, or reseller/distributor from which the product was purchased.
Drilling Template
Mounting Screws
Network Cable
Waterproof Accessories
Front View
Reset Button
Push and hold the reset button then power on the camera.
Keep holding the reset button for more than 10 seconds to
reset configuration to factory default.
Grounding
Screw
Connects to electric ground.
Lock Ring
Loosen to adjust the camera position. Tighten to hold the
camera position.
Ambient Light
Sensor
Detects the brightness in the environment and enable
day/night modes automatically.
IR LEDs
Infra-red LEDs for night vision.
Mounting
Connectors
IR LEDs
Grounding
Screw
Lock Ring
Ambient Light Sensor
10/100 PoE Network Port
DC Power 12V DC 1A
(Optional)
Warnings
Serious injury or death may be caused if any of these warnings are neglected.
Follow these safety guards to prevent serious injury or death.
If using the power adapter, please choose the power adapter that
meets the safety extra low voltage (SELV) standard or IEC60950-1 and
Limited Power Source standard.
If the product does not work properly, please contact your dealer or
the nearest service center. Never attempt to disassemble the camera
yourself. Disassembling the product will void the warranty and may
cause harm or injury.
To reduce the risk of fire or electrical shock, do not expose this product
to rain or water.
The installation should be done by a qualified service person and
should conform to all construction and electric regulations and other
local codes.
Cautions
Injury or equipment damage may be caused if any of these cautions are
neglected. Follow these precautions to prevent potential injury or material
damage.
Make sure the power supply voltage is correct before using the Camera.
Do not drop the camera or subject to physical shock.
Do not touch sensor modules with fingers. If cleaning is necessary, use
a clean cloth with a bit of ethanol and wipe it gently. If the camera will
not be used for an extended period of time, put on the lens cap to
protect the sensor from dirt.
Do not aim the camera lens at the strong light such as the Sun or an
incandescent lamp. Strong light can damage the camera sensor.
The sensor may be burned out by a laser beam, so when any laser
equipment is being used, make sure that the surface of the sensor will
not be exposed to the laser beam.
Do not place the camera in extremely hot, cold temperatures (the
operating temperature should be between -10°C to 60°C), dusty or
damp environment, and do not expose it to high electromagnetic
radiation.
To avoid heat accumulation, good ventilation is required for a proper
operating environment.
Keep out of water and any liquid.
While shipping, the camera should be packed in its original packing.
Plan for installation location
Viewing angle
The TV-IP314PI is a bullet camera with a focused viewing angle (83 horizontal)
that provides non-distorted and detailed images. Choose the location where
has good angle to shoot the image you expect to see. The motion detection
area should also be considered when installing the camera.
Weather Conditions
The TV-IP314PI is a small bullet camera, which fits most installations indoor
and outdoor. The camera can work under a wide range of weather conditions.
For severe weather conditions, a camera housing with temperature and
moisture control is recommended. Using the camera in milder weather
conditions will help extend the camera’s product life and preserve the quality
of the video image.
Moisture: Avoid damp or moist environments whenever you can. The
TV-IP314PI is an IP66 grade water proof camera, and it will work in
moist environments. However, rain may affect the picture quality,
especially at night, water may reflect the light from the infra-red
illumination and degrade picture quality.
Temperature: TV-IP314PI works within a specified temperature range.
Areas with severe temperatures should be avoided when installing the
camera. It’s recommended that you use an enclosure with a heater and
blower if you plan on using this camera outside of the specified
temperature range.
Sunlight: Avoid direct sun light exposure. Direct sun light will damage
the image sensor. If sunlight is necessary for your viewing purposes,
provide protection for the image sensor.
Lighting: Consider installing your camera faces the same direction of
the light sources. Shooting images with top-down position outdoor or
next to the existing light source are good choices. Avoid the light source
if it creates a shade that darkens the viewing area.
Hardware Installation
Cabling
It’s recommended that the wiring the cable in your home or office by a
professional. If you already have the cable deployed, make sure the cable and
the connectors meet the category 5 Ethernet cable standards. At least 2 pairs
of twisted lines are required for power and data. Poor cable quality may cause
unexpected problems. Testing your cable or running a new cable is suggested
for new camera installation.
Waterproof cap
The TV-IP314PI itself is IP66 grade water and dust proof. There is a set of
network cable water proof caps that comes with the package as well. Run
your cable going through the accessories, and then crimp the cable with an
RJ45 module. Plug in the network cable and then tighten the waterproof cap
to prevent water running into camera through the cable.
Mount your camera
Drill the screw holes and the cable hole if necessary with the drill template
comes with the package.
Fix the mounting base on the ceiling or the wall with the screws that come
with the package. Route the cables to the cable hole.
Loosen the lock ring and then adjust the camera position. Tighten the lock
ring when you setup the camera position.
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Setup Your Camera with CD
1. Insert the Installation CD-ROM into your computer’s CD-ROM drive
to initiate the Auto-Run program. Choose your preferred language
and then click the Install Camera Utility.
2. Install the Camera Utility as instructed
3. Last, click Next to finish the installation.
4. This will also require you to Install WinPcap program if you don’t have
this installed before, please follow the on screen Instructions to
Install It.
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5. Restart the computer after the Installation.
6. After the computer has restarted, double click on the Camera Utility icon
to launch the program.
7. Find the camera you would like to access and configure then double click
on the IP address.
8. Continue to the next section Access your Camera with the Web
Browser for detail configurations of the camera.
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Access your Camera with the Web Browser
Logging-in to the Camera for the First Time (Windows)
1. Find the camera from the Utility and double click on the IP address to
open the browser.
2. Activate the admin User Account by entering your desired password, and
then click OK.
3. The camera management page will detect if you installed the camera
video streaming plug-in or not. Click the link to download the plug-in from
the camera.
4. Download the plug-in to your computer and then and close your browser.
Launch the plug-in installation to install the plug-in.
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5. Permission request may show up depends on the Internet security
settings on your computer. Click Yes to install the plug- in.
6. Click Next to install the plug-in.
7. Click Finish to finish the installation.
8. Open the browser and login again, enter the user name admin and new
password again to start secured session.
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9. Refresh the browser and the Live View page will show up and begin
streaming video.
Logging-in to the Camera for the First Time (OS X)
1. Open the web browser on your computer. In the address bar, enter the
default IP address of the camera 192.168.10.30. If the camera is
connected to a router/network, please use the Windows Camera Utility
to find the exact IP address.
2. Activate the admin User Account by entering your desired password, and
then click OK.
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3. The camera management page will detect if you installed the camera
webcomponent plug-in or not. Click the link to download the plug-in from
the camera.
Note: Internet connection is required to download the plug-in. If you do not have
Internet access, you can find the plug-in on the CD comes with the package under
/Mac folder.
4. Quit your browser completely by command-Click on the browser icon
and then click Quit before installing the plug-in.
5. Go to the Finder and navigate to the Download folder. Command-Click
the WebComponents.pkg and then click Open. (If you are install the plug-
in from the CD when you don’t have internet connection, just browse to
/Mac folder and double click the WebComponents.pkg file.)
6. Click Open with Installer to start installation.
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7. Click Continue to install the plug-in.
8. Select a destination to install the plug-in. Then click Continue.
9. Use the default location and click Install.
10. Enter your password and click Install Software
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11. Installation will process automatically.
12. Click Close to exit the installation.
13. Open the browser and login again with the default IP 192.168.10.30 or
the IP that was dynamically assigned by your router. Enter the user name,
admin, and the default password, admin, and then click OK.
14. The Live View page shows up and the video starts to stream.
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Live View
Snapshot
Click this icon to take a video snapshot.
After you log-in into the camera management page, you’ll see the Live View page.
Zoom
Click once to enable zoom. When
enabled, click and drag the area on the
picture to zoom in. Right click to
resume 100% zoom. Click the icon
again to disable zoom. The zoom
function works in full screen mode as
well.
Recording
Click once to start recording. Click it
again to stop recording. The status bar
will indicate if it is in recording state or
not.
Video Stream
TV-IP314PI has two video streams:
H.264 and MJPEG. Switch to view the
different video streams by clicking this
icon.
Full Screen Mode
Click the picture to view in full screen
mode. Double click again or press
escape key on your keyboard to exit
full screen mode.
Status Bar
The status bar shows the status you
are at, including enabled the zoom,
recording video, and successfully
taking a snapshot.
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Playback
You can playback the video recording on the network storage and download
the video clip and snapshots to your local computer.
Search for video recordings
Click the date selection, and then choose a date as the date range of searching.
Click Search to start searching.
Time Line
There is a play back head in the center of the time line represented in a yellow
vertical line. To look for a specific video recording, move the time line by
clicking and dragging it. If the recording is short, zoom in by clicking
button. Click to zoom out the time scale. If you know the exact time of
the day you are looking for, click then enter the time you want to playback.
Different types of recordings are identified differently. The scheduled
recordings are marked in blue, and the recordings triggered by motion
detection are marked in red.
Click and drag the time line to move your time manually.
Click this button to zoom in the scale
Click this button to zoom out of the scale
Click this button to specify a specific time of the day.
then click to confirm selection and then click X to close
this dialog box.
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Playback
Use playback controls to play back the video recording.
Click this button to play the video.
Click this button to pause video playback.
Click this button to stop playback.
Click this button increase playback speed*.
Click this button decrease playback speed*.
Click to playback video frame by frame. Click again for
the next
fr
ame
* Note: There are 5 steps of playback speed you can choose from: 1/4, 1/2, 1, 2, and
4 times of original speed.
Slice images from video playback
You can take snapshots from playback video or make new video clips from
the video you are playing back.
Click this button to enable zoom. Then click and drag on
the video to define the area you want to zoom in. Click
again to get back to 100% zoom.
Double click to show video in full screen and press
ES
C
on keyboard to exit full screen mode.
Click this button to disable zoom.
Click this button to take a snapshot of current playback.
Click this button to start clipping a video from playback.
Click this button to stop clipping a video from playback.
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Download sections of video
To save complete video sections or snapshots, you can download the files
directly.
Click button to download video sections.
Check the time of the recording, select the videos you want to download, and
then click Download.
Download snapshots
Click button to list snapshots to download
Select the type of event that triggered the snapshots.
Choose the Start Time and End Time. Then, click Search
to find the snapshot list. Check the time of the snapshot,
and then select the snapshots you want to download,
then click Download.
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Log
The log of the TV-IP314PI will be saved on the network storage. You can
search the relevant records and save to your local computer. (See Network
Storage on page 47 to setup the storage.)
Search for logs
Click the type of log and then the Start Time and End Time. Click Search to
start searching.
Click First Page, Prev Page, Next Page, and Last Page to show the logs. Click
Save Log to save the logs to your computer.
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System Information
System Information page shows the camera’s basic information.
Basic Information
Device Name:
Human readable device name for easy
identification.
Firmware Version:
Firmware version
MAC Address:
The MAC address of Ethernet Interface
System Time:
The system time setup in the camera. Keeping this
time correct is important for recording, scheduled
control and logging accurately.
Device Name:
Human readable device name for easy
identification.
Network Information
IP Address:
IP address of the TV-IP314PI
Subnet Mask:
Network range of IP address
Default Gateway:
The default route going from the TV-IP314PI
subnet.
Primary DNS:
Primary DNS server address
Secondary DNS:
Secondary DNS server address
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System Configuration
Device Settings
Setup your camera name and location for easy identification. This camera
name will also be recognized by other network camera software as the name
of this camera. OSD, On Screen Display, camera name is referring to this
setting as well.
Names
Camera Name:
Name of the camera. The camera name setup
here can be discovered by other network camera
software and OSD, On Screen Display. The default
camera name is the model number: TV-IP314PI
Location:
Label where you installed this camera for reference
Authentication
RTSP:
TV-IP314PI’s video stream can be accessed with
RTSP, Real Time Streaming Protocol. Only the
administrator and users can view this video stream
Un-checking this box will allow everyone access to this video
stream without authentication. Default: Checked.
Service
Enable
Telnet:
TV-IP314PI embedded Telnet service for multiple camera
control for system developer. Default: disabled.
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User Accounts
You can setup up to 16 user accounts to access the camera’s video stream
with a web browser or real time video stream (RTSP). Only one administrator
account can be setup to configure the TV-IP314PI and cannot be deleted.
User Accounts
Add:
Click Add button to add one user account
Modify:
To change a user’s name and password, highlight the user by
clicking on it. Then, click Modify button. You can change the
user’s name and password. You can also change the
administrator’s password here. But, the administrator’s name
is fixed, you cannot change that.
Click OK to save the changes.
Time Settings
The accuracy of the system clock is important for scheduling and accurate
logging. You can synchronize the system time with your computer, or
automatically check the time accuracy with a network time server (NTP
server).
Automatic Update
NTP
Server:
Specify a time server (NTP server) to synchronize with.
(e.g. pool.ntp.org)
Interval:
The time interval that the TV-IP314PI will synchronize the time
with NTP server. Default: 1440 minutes (24 hours)
Manual Time Sync
Device Time:
The system time of this camera.
Set Time:
Click the calendar icon and manually select the date.
Check the Sync. with computer time to copy the time
from your computer.
Click Save to save the changes
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Daylight Savings
Setup daylight savings.
Automatic Update
Enable DST:
Check this box if your time zone has daylight savings.
Start Time:
Enter the date that daylight savings starts
End Time:
Enter the date that daylight savings ends
DST Bias
Enter how much time the daylight saving adjusted by
daylight savings.
Click Save to save the changes
Live View Settings
Setup the live view video quality, file size and file saving directories.
Live View Parameters
Live View
Buffer:
Configure the buffer size for live view video stream. With
low buffer size setting, you can get real-time video
stream, but the video may be stop and go if the network
is congested. With high buffer setting, you can have
smooth video streaming, but the video is delayed from
the time happening. Medium size can have moderate
video stream smoothness and time delay.
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Record File Settings
Record file size:
This size of live view video recording. You can choose
256MB, 512MB, or 1GB a file. Smaller file size is good
for many short recordings.
Save record
files to:
Click Browse and then choose a new destination if you
want to save the file somewhere else.
Save
downloaded
files to:
Click Browse and then choose a new destination if you
want to save the file somewhere else.
Picture and Clip Settings
Save snapshots
in
live view to:
Click Browse and then choose a new destination if you
want to save the file somewhere else.
Save snapshots
when playback
to:
Click Browse and then choose a new destination if you
want to save the file somewhere else.
Save clips to:
Click Browse and then choose a new destination if you
want to save the file somewhere else.
Click Save to save the changes
Maintenance
You can restart, load camera settings and upgrade the camera firmware on
this page.
Reboot
Reboot:
Click this button to reboot this camera.
Reset
Reset:
Reset all camera parameters, except the IP parameters
and user information.
Default:
Load complete factory default to the camera.
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Inport Config. File
Config File:
To load previously saved settings, click Browse to find the
configuration file and then click Import.
Status:
Shows the status in loading configuration file.
Export Config. File
Export:
Click Export to download configuration file. The file will
be downloaded to the Download folder by default.
Remote Upgrade
Firmware:
Click Browse to find the latest firmware and then click
Upgrade.
Status:
Shows the status in firmware upgrade.
TRENDnet may periodically release firmware upgrades that might add
features or fix problems associated with your camera. To find out if there is a
firmware upgrade available for your device, please check your TRENDnet
model and version using the link.
http://www.trendnet.com/downloads/
1. If a firmware upgrade is available, download the firmware to your
computer.
2. Unzip the file to a folder on your computer.
3. Read the firmware upgrade instruction for specific version update
information.
4. Log into the TV-IP314PI.
5. Getting to this Maintenance page to upgrade firmware.
Network Settings
TCP/IP
Setup your basic IPv4 and IPv6 network settings on this page.
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Network Interface
MAC Address:
Click this button to reboot this camera.
Duplex and
Speed:
Choose one of the Ethernet duplex and speed to
match your network. Default: auto.
MTU:
Maximum transmission unit. The maximum field size
in the Ethernet packet.
Primary DNS:
Enter your first IPv4 or IPv6 DNS server address
Secondary DNS:
Enter your second IPv4 or IPv6 DNS server address
IPv4
DHCP:
Check this box if the IP address is assigned by DHCP
server.
IPv4 Address:
The IPv4 dynamic or static address
Subnet Mask:
Network range of the subnet
Default Gateway:
The default route going further from TV-IP314PI IPv4
subnet
IPv6
IPv6 Mode:
Choose Manual, DHCP, or Route Advertisement. Click
View Route Advertisement to find a route
advertisement.
IPv6 Address:
IPv6 address of TV-IP314PI
Prefix Length:
Length of network prefix
Default
Gateway:
The default route going further from TV-IP314PI IPv6
subnet
Port
You can change the service port numbers of TV-IP314PI and enable/disable
RTSP or HTTPS services.
Port Numbers
HTTP Port:
The default web access port. You can change the port
number. However, you cannot disable the web
service. The default port number is 80.
RTSP Port:
The Real-Time Streaming Protocol port for video
streaming. You can change the port number or
disable the service by uncheck the box. The default
port number is 554.
HTTPS Port:
The secured web service port. You can change the
port number, or you can disable the service by
uncheck the box. The default port number is 443.
Click Save to save the changes
*Note: To view the camera remotely, please make sure the HTTP and RTSP
ports are opened (port forwarded) on your network/router.
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DDNS
Dynamic Domain Name Service, DDNS, allows you to find your camera from
the Internet with an easy to remember domain name.
DDNS
Enable DDNS:
Check this box to enable DDNS Service.
DDNS Type:
Select a DDNS service provider.
Server Address:
Enter the DDNS server address.
Domain:
Enter your registered domain/host name on selected
DDNS service.
User Name:
Enter the account name.
Password:
Enter the password.
Confirm:
Enter the password again.
Click Save to save the changes
PPPoE
Setup PPPoE (ADSL) connection to connect your camera with your ISP,
Internet Service Provider.
PPPoE (ADSL)
Enable PPPoE:
Check this box to enable PPPoE connection.
Dynamic IP:
The IP address assigned by ISP
User Name:
Enter the account name.
Password:
Enter the password.
Confirm:
Enter the password again.
Click Save to save the changes
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SNMP
SNMP Settings allows you to assign the contact details, location, community
name and trap settings of SNMP. This is a networking management protocol
used to monitor network-attached devices. SNMP allows messages (called
protocol data units) to be sent to various parts of a network. Upon receiving
these messages, SNMP compatible devices (called agents) return data stored
in their Management Information Bases.
SNMP V1/V2
Enable SNMPv1:
Check this box to enable SNMP v1 management.
Enable SNMPv2c:
Check this box to enable SNMP v2c management.
Read SNMP
Community:
Specify the password to access the SNMP
community for read only access.
Write SNMP
Community:
Specify the password for access to the SNMP
community with read/write access.
Trap Address:
Specify the IP address for the SNMP trap
community.
Trap Port:
Specify the port number for the SNMP trap
community.
Trap Community:
Specify the name of SNMP trap community.
SNMP V3
Enable SNMPv3:
Check this box to enable SNMP v3 management.
Read User Name:
SNMP v3 member user name.
Security Level:
Choose one of the security levels.
Authentication
Algorithm:
Choose the authentication method to verify the
source of information: MD5 or SHA.
Authentication
Password:
Specify the authentication password between 8 to
32 letters.
Private-key
Algorithm:
Choose the privacy key to encrypt SNMP messages:
DES or AES.
Private-key
Password:
Specify the privacy key between 8 to 32 letters.
Write User
Name:
SNMP v3 manager user name.
Security Level:
Choose one of the security levels.
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Authentication
Algorithm:
Choose the authentication method to verify the
source of information: MD5 or SHA.
Authentication
Password:
Specify the authentication password between 8 to 32
letters.
Private-key
Algorithm:
Choose the privacy key to encrypt SNMP messages:
DES or AES.
Private-key
Password:
Specify the privacy key between 8 to 32 letters.
SNMP Other Settings
SNMP Port:
SNMP service port number.
Click Save to save the changes
802.1X
Setup 802.1X for remote authentication service.
802.1X Authentication
Enable IEEE
802.1X:
Check this box to enable 802.1X authentication
service.
EAPOL version:
Extensible Authentication Protocol (EAP) over LAN
(EAPoL). Choose version 1 or 2. This version number
has to match to your 802.1X service EAPOL version.
User Name:
Enter the account name.
Password:
Enter the password.
Confirm:
Enter the password again.
Click Save to save the changes
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IP Address Filter
Set up a list of clients allow only the clients on the list to access this camera
or to reject clients on the list from access this camera.
IP Address Filter
Enable IP
Address Filter:
Check this box to enable IP address filtering service.
IP Address Filter
Type:
Choose Forbidden to ban the listed IP addresses or
Allowed to allow listed host to access this camera.
Add:
Click Add to add a user account
Modify:
To modify an entry on the list, highlight the entry by
clicking on it. Then, click the Modify button.
Enter the IP address then click OK
Delete:
To delete an entry on the list, highlight the entry by
clicking on it. Then, click Delete
Clear:
To clear all entries, click Clear
Click Save to save the changes
Quality of Service (QoS)
Setup traffic prioritization tags the video packets to go through network
switches and routers with assigned priority. You can set the Differentiated
Services Code Point (DSCP) bits on outgoing data streams. The QoS capable
network device will forward different data in different priorities. The meaning
of the value is different in different DiffServ domains. Consult your network
manager for the setup details.
IP Address Filter
Video/Audio
DSCP:
Enter Video/Audio DSCP. Default: 0.
Event/Alarm
DSCP:
Enter Event/Alarm DSCP. Default: 0.
Management
DSCP:
Enter Management DSCP. Default: 0.
Click Save to save the changes
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© Copyright 2017 TRENDnet. All Rights Reserved. 35
UPnP
Universal Plug-and-Play is a device discovery protocol set. It allows your
camera to easily be found, for example, on a Windows operation system.
UPnP
Enable UPnP:
Check this box to enable UPnP connection.
Friendly Name:
The name that will be appeared when searched.
Port Mapping
Enable Port
Mapping:
Check this box to enable UPnP connection.
Port Mapping
Mode:
Choose Manual or Auto port mapping.
External Port:
Choose the port number for mapping.
Click Save to save the changes
Video Settings
Video Format
Video Encoding:
Choose the video stream you want to modify.
H.264 and MJPEG videos are always streaming and
can be configured separately.
H.264+
Higher compression option
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Resolution:
H.264
MJPEG
Bitrate Type:
Choose between variable bit rate or constant bit
rate for video compression. The default is variable
rate.
Video Quality:
Choose the video quality. The default is medium
quality.
Frame Rate:
Choose the capturing frame rate. The default value
is 30 frames per second. Reduce the frame rate to
reduce the capture file size.
Max. Bitrate:
Choose the maximum video sampling bit rate.
Default: 2048
I Frame Interval
An I Frame is a frame that records a complete
picture. Frames between I frames, (P frame or B
frame) only records the image differences between
two frames. Choose the I Frame Interval here. The
default is 60.
Click Save to save the changes
Sub stream can be used for lower resolution needed situation, for example
mobile app streaming or NVR streaming.
Display Settings
Adjust video image quality, lightness, and color settings here.
Brightness:
Use the slider or enter a number (0-100) to adjust the
image brightness. Default: 50
Contrast:
Use the slider or enter a number (0-100) to adjust the
image contrast. Default: 50
Saturation:
Use the slider or enter a number (0-100) to adjust the
color saturation. The greater number means the color
will be more saturated. Default: 50
Sharpness:
Use the slider or enter a number (0-100) to adjust the
image sharpness. Default: 50
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© Copyright 2017 TRENDnet. All Rights Reserved. 37
Light sensitivities
Smart IR:
Smart IR can adjust the strength of infrared lights at
night depending on the distance of an object to
maintain the maximum IR light distance and while
maintaining a clear picture when object is close by.
Default: On.
Max. Exposure
Time:
Adjust this value for exposure time for
each picture. You can choose a value
between 1/3 second to 1/100,000
second. The default value is 1/30 second
exposure time for each picture.
Video Standard:
This is the base frequency for the video refresh rate. It
is recommended to set to the same frequency of your
local video standard (NTSC: 60, PAL: 50). Default:
60Hz.
Day/Night
Switch:
Choose whether you want the
camera to be set to the day mode
(color video) or night mode (IR
enhanced black/white video). You
can manually set it to day mode or
night mode, adjust by lighting
(Auto), or pre-define schedule.
Auto:
Sensitivity: The light sensor sensitivity.
Switch Time: The time delayed to switch between
modes. Longer switch time can prevent unnecessary
mode flipping if an object is blocking the light source
temporarily. Range: 5-120 seconds, default: 5
seconds.
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© Copyright 2017 TRENDnet. All Rights Reserved. 38
Schedule:
Use quick selection or enter the time down below.
Click OK to confirm the time you want to set.
Start Time: The start time for day mode.
Stop Time: The start time for day mode.
Position adjustments
Mirror:
Choose horizontal, vertical or both to adapt to the
physical position of installation.
Image adjustments
Back Light
Compensation
and
Wide-Dynamic-
Range:
Back light compensation: Setup a fixed light source
position to compensate and adjust the image in the
dark.
Choose the area that you want to enhance (dark area,
not light source).
Note: By default, the WDR is disabled. Please enable WDR
to set up back light compensation.
WDR: Wide Dynamic Range compensates for the dark
area dynamically.
WDR Level: The level of compensation. Range: 0-
100%, default: 20%.
White Balance:
Choose a color
temperature as the white
color and compensate the
color on the whole image.
Digital Noise
Reduction:
Choose the mode of noise reduction.
Normal Mode
Noise Reduction Level: Adjust the effect of digital
noise reduction. Range: 0-100%, default : 100%
Expert Mode
Space DNR Level: Adjust the special digital noise
reduction with adjacent pixels. Change the range (0-
100%) to change the adjacency effect, default : 50%
Time DNR Level: Adjust the 3D digital noise reduction.
Compare and reduce noise between video frames.
Range: 0-100%, default : 100%
Click Reset to reset the display adjustments
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On Screen Display Settings
Display the camera name and the time the video is shooting on the screen
Display
Name:
Check this box to display the product name that was
setup in the device settings
Display Date:
Check this box to display system time.
Display Week:
Check this box to display time of the week.
Time Format:
Select 12 or 24-hour time format.
Date Format:
Select the date format
Display Mode:
Choose how the text will show on the screen.
OSD Size:
Select the text size from 16 to 64 or adjusted by
screen size automatically.
Move the red box to position the text. Click Save to save the changes.
Text Overlay
Display extra information on the screen over the image.
Check Box:
Check this box to enable text overlay.
Text Field:
Enter the text you want to display. You can enter your
local language if you want. The text field allows
maximum 44 English letters or 20 non-English
characters.
Move the red box to position the text.
Click Save to save the changes
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© Copyright 2017 TRENDnet. All Rights Reserved. 40
Privacy Mask
Create a masking area to keep your privacy. You can create up to four
independent masking areas by clicking and dragging on the screen.
Enable Privacy Mask:
Check this box to enable privacy masking.
Stop Drawing:
Click this button to stop drawing.
Clear All:
Click this button to clear all the masking areas.
Click Save to save the changes
Video Recording
Pre-record:
Recording time before trigger event.
Post-record:
Recording time after trigger event.
Overwrite:
Select Yes to allow older recordings to be
overwritten.
Enable Record
Schedule:
Check this box and then click Save to enable video
recording.
Click Save to save the changes
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© Copyright 2017 TRENDnet. All Rights Reserved. 41
Edit:
Click Edit to edit the recording schedule. The Edit
Schedule window will pop up.
1. Select day of the week you want to edit.
2. Select All Day or Customized schedule of
the day.
3. Set the time period and the event you
want to trigger the video recording
continuous (always recording) or motion
detection.
4. Click Select All or the weekday you want
to have the same schedule on different
day.
5. Click another day of the week by clicking
on its tab to set the next schedule. Click
OK when you have finished your settings.
Events
Motion Detection
Set up how the motion detection event will be triggered and what actions will
be triggered.
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Enable
Motion
Detection:
Check this box to enable motion detection. Click Save
to save the choice.
Enable
Motion
Tracking:
Check this box to enable motion tracking. Motion
tracking is a dynamic display that shows the current
status of motion detection. The motion tracking is
displayed with grids in green. The grid area represents
the camera motion is happening. Click Save to save the
choices.
Draw Area:
Click Draw Area button to start drawing. Click and
drag on the area you want to set up the motion
detection. You can draw up to 8 different areas. Click
Stop Drawing to stop drawing motion detection
areas.
The red grids represent the motion detection area.
Sensitivity:
Move the slider to adjust detection sensitivity.
Clear All:
Click this button to clear all the set up areas.
Arming Schedule
Edit:
Click Edit to edit the recording schedule. The Edit
Schedule window will pop up.
1. Select day of the week you want to edit.
2. Select All Day or Customized schedule of the
day.
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© Copyright 2017 TRENDnet. All Rights Reserved. 43
3. Set the time period and the event you want
to trigger the video recording continuous
(always recording) or motion detection.
4. Click Select All or the weekday you want to
have the same schedule on different day.
5. Click another day of the week by clicking on
its tab to set the next schedule. Click OK
when you have finished your settings.
Notification
Send Email:
Check this box to send an e-mail notification when
motion is detected.
Network
Storage:
Check this box to record video to network storage
when motion is detected.
Upload to FTP:
Check this box to send snapshots to an FTP server
when motion is detected.
Click Save to save the changes
Video Tampering
This is to detect if the camera has been tampered with and surveillance is
compromised. You can set up tamper proof notifications to alert the system
manager to check the camera.
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© Copyright 2017 TRENDnet. All Rights Reserved. 44
Enable
Tamper
Detection:
Check this box to enable tamper detection. Click Save
to save the settings.
Draw Area:
Click Draw Area button to start drawing. Click and drag
on the area you want to set up the tamper detection.
You can setup only one area for tamper detection.
Click Stop Drawing to stop drawing motion detection
areas. The gray block represents the detection area.
Sensitivity:
Move the slider to adjust detection sensitivity.
Clear All:
Click this button to clear all the set up areas.
Arming Schedule
Edit:
Click Edit to edit the recording schedule. The Edit
Schedule window will pop up.
1. Select day of the week you want to edit.
2. Select All Day or Customized schedule of the
day.
3. Set the time period and the event you want
to trigger the video recording continuous
(always recording) or motion detection.
4. Click Select All or the weekday you want to
have the same schedule on different day.
5. Click another day of the week by clicking on
its tab to set the next schedule. Click OK
when you have finished your settings.
Notification
Send Email:
Check this box to send an e-mail notification when
motion is detected.
Click Save to save the changes
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Notification
Provide notifications for other system events, set up your notifications here.
Notification
Notification
Type:
First, choose the exception type, and then choose
the corresponding action.
Send Email:
Check this box to send an e-mail notification when
motion is detected.
Click Save to save the changes
Snapshot
You can set up your camera to continuously taking snapshots or taking
snapshots only when events happening.
Continuous
Enable:
Check this box to take snapshots continuously.
Format:
Save snapshots in JPEG format
Resolution:
Uses the same resolution set in Video Format for the
snapshot resolution.
Quality:
Choose a compression quality for snapshots.
Interval:
State the time interval between snapshots. The default
interval is 10 seconds.
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Event triggered
Enable:
Check this box to take snapshots when an event is
occurred.
Format:
Save snapshots in JPEG format
Resolution:
Uses the same resolution set in Video Format for the
snapshot resolution.
Quality:
Choose a compression quality for snapshot.
Interval:
State the time interval between this series of
snapshots. The default interval is 1 second.
Capture
Number:
State how many snapshots you want to take in a single
triggered event. Default: 3 pictures.
Click Save to save the changes
Email
Set up email accounts for notifications.
Sender
Sender:
Enter the name to be appeared as the email sender.
Sender’s
Address:
Enter sender’s email address.
SMTP Server:
Simple Mail Transportation Protocol Server address,
the outgoing email server address. It may be has
address as your incoming email server, maybe not.
Please ask your email service provider for detail.
SMTP Port:
Service port number for outgoing email.*
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© Copyright 2017 TRENDnet. All Rights Reserved. 47
Enable SSL:
Check this box if your service provider requires a SSL
secured connection.
Attach
Image/Interval:
Check Attach Image if you want to send a snapshot
image with the email notification and select the
interval of snapshots in seconds.
Authentication:
Check this box if your server requires a password in
order to send email. Most email servers require
authentication when sending an email.
User name:
Enter the user name of outgoing email account
Password:
Enter the password
Confirm:
Enter the password again to confirm that the
password was entered correctly.
Click Save to save the changes
Receiver
Receiver 1:
The first receiver’s name.
Receiver 1’s
Address:
The first receiver’s email address.
Receiver 2:
The second receiver’s name.
Receiver 2’s
Address:
The second receiver’s email address.
Receiver 3:
The third receiver’s name.
Receiver 3’s
Address:
The third receiver’s email address.
Click Save to save the changes
*Note: Many ISPs does not allow service port 25 going through their network. Other
popular ports are 587 and 465. Please consult your email service provider and ISP for
detail.
Network Storage
Network Storage
Network Storage must be setup before it can be managed. For storage
management, please refer to the next section.
The TV-IP314PI supports two formats of network storage file systems: NFS
and CIFS. NFS, Network File System, is natively supported by Linux computers
and most NAS, Network Attached Storage. CIFS, Common Internet File
System, is natively supported by Windows® systems and now is generally
supported by Linux. (OS file sharing is not standard SMB and not
compatible as a network storage disk here.)
You can add up to 8 network storages for your camera. The recordings will
subsequently be stored in these spaces. Save video from the first storage and
then the next when the first one is full. Click on the entry to change the
settings and click Save to save the settings.
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No:
The sequential number of the network storage.
Type:
The type of storage.
Server
Address:
Enter the IP address of your network storage.
File Path:
Enter the shared folder as file path for network storage. You
can create a folder under the shared folder and make it a
network volume here. Just create the folder and enter the
correct path name here.
Capacity:
Enter the size of the disk space you want to assign for this
storage. The minimum disk space requirement is 8GB. If you
do not want to limit the size and use the full physical disk
space, put number 0 in this field.
File System:
Choose between NFS or CIFS for file system. If you assign the
network storage on a Windows® computer, set it to CIFS.
User Name:
Enter the user name if the network storage requires user
name and password. Enter any non-blank letters if no
authentication is required.
Password:
Enter the password to access the network storage. Enter any
non-blank letters if no authentication is required.
Click Save to save the changes. The camera may reboot to make the
network storage available. Go to the next section to format and manage
your network storage.
Tip: To create a network storage on your Windows® based system, create a
shared folder and then test your set up with another computer. Enter the IP
address of the computer here and enter the shared folder name with a
leading forward slash. For example, if you have a shared folder named “SMB”,
enter “/SMB” in the File Path.
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Storage Management
Network Storage must be setup before it can be managed. To setup storage,
please refer to the previous section.
Format:
Select a network storage volume and then click Format to
format your network storage. This action will format the
network volume (shared folder) for video recording.
Placeholder files (formatting files) will be created to make
sure disk allocation is appropriate and the file searching is
optimized.
The volume format is a proprietary user space storage
format. Meaning that you visit the shared folder and see
some structured files. Please do not modify these files
manually. Modifying these files may cause recording and
playback problems. Access your recording and system log via
the web management user interface to download the
recording and snapshots.
Capacity:
The total capacity this network storage can use.
Free Space:
The free space left for video recording, snapshot and log.
Status:
The connection status to the network storage.
Property:
This network storage is read only or can be read and write.
Progress:
The progress of ongoing task.
Note: The formatting progress depends on the size of the storage
and the network bandwidth. It takes a while if you are formatting
a big volume or the network connection is not stable.
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FTP Server
Enable Snapshot
to FTP:
Check this box if you want to store snapshots on the
FTP.
Server Address:
Enter the FTP server IP address.
Port:
Enter the service port number of the FTP server.
User
Name/Anonymous
:
Check Anonymous if the FTP server does not require
authentication. Enter the User Name if the FTP
server requires authentication.
Password:
Enter the password of the FTP account.
Confirm:
Enter the password again to make sure the password
was entered correctly.
Directory
Structure:
When saving snapshots on an FTP server, they can
be saved in a single place or organized with
meaningful directory names.
Save in root directory: You can choose to store
all files in the same folder of FTP login.
Save in directory: Structure your folders with
camera name or IP address.
Directory:
Use Camera Name: Use the camera name to
organize the saved files.
Use Camera IP: Use the camera IP address to
organize the saved files.
Click Save to save the changes
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Appendix
Direct video access - RTSP
To access the video directly through RTSP, just visit the camera IP address on
port 554 by default. For example: 192.168.10.30:554 use the admin or user
password the login.
Regulations
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
The availability of some specific channels and/or operational frequency
bands are country dependent and are firmware programmed at the factory
to match the intended destination. The firmware setting is not accessible by
the end user.
RoHS
This product is RoHS compliant.
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© Copyright 2017 TRENDnet. All Rights Reserved. 52
Europe EU Declaration of Conformity
This device complies with the essential requirements of the Directive
2004/108/EC and 2006/95/EC. The following test methods have been applied
in order to prove presumption of conformity with the essential requirements
of the Directive 2004/108/EC and 2006/95/EC:
SafetyEN60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
EMC: EN 55022:2010 CLASS B
EN50130-4:2011
EN 61000-3-2:2014
EN 61000-3-3:2013
Directive EMC Directive 2004/108/EC, RoHS Directive 2011/65/EU
WEEE Directive 2012/19/EU, REACH Regulation No.1907/2006
Česky [Czech]
TRENDnet tímto prohlašuje, že tento TV-IP314PI je ve shodě se
základními požadavky a dalšími příslušnými ustanoveními
směrnice 2004/108/ES a 2006/95/ES.
Dansk [Danish]
Undertegnede TRENDnet erklærer herved, at følgende udstyr
TV-IP314PI overholder de væsentlige krav og øvrige relevante
krav i direktiv 2004/108/EF og 2006/95/EF.
Deutsch [German]
Hiermit erklärt TRENDnet, dass sich das Get TV-IP314PI in
Übereinstimmung mit den grundlegenden Anforderungen und
den übrigen einschlägigen Bestimmungen der Richtlinie
2004/108/EG und 2006/95/EG befindet.
Eesti [Estonian]
Käesolevaga kinnitab TRENDnet seadme TV-IP314PI vastavust
direktiivi 2004/108/EÜ ja 2006/95/EÜ põhinõuetele ja
nimetatud direktiivist tulenevatele teistele asjakohastele
sätetele.
English
Hereby, TRENDnet, declares that this TV-IP314PI is in
compliance with the essential requirements and other relevant
provisions of Directive 2004/108/EC and 2006/95/EC.
Español [Spanish]
Por medio de la presente TRENDnet declara que el TV-IP314PI
cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 2004/108/CE
y 2006/95/CE.
Ελληνική [Greek]
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑTRENDnet ΔΗΛΩΝΕΙ ΟΤΙ TV-IP314PI
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ
ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 2004/108/EK,
2006/95/ΕΚ και.
Français [French]
Par la présente TRENDnet déclare que l'appareil TV-IP314PI est
conforme aux exigences essentielles et aux autres dispositions
pertinentes de la directive 2004/108/CE, 2006/95/CE et.
Italiano[Italian]
Con la presente TRENDnet dichiara che questo TV-IP314PI è
conforme ai requisiti essenziali ed alle altre disposizioni
pertinenti stabilite dalla direttiva 2004/108/CE e 2006/95/CE.
Latviski [Latvian]
AršoTRENDnetdeklarē, ka TV-IP314PI atbilstDirektīvas
2004/108/EK un 2006/95/EK būtiskajāmprasībām un citiemar
to saistītajiemnoteikumiem.
Lietuvių
[Lithuanian]
Šiuo TRENDnet deklaruoja, kad šis TV-IP314PI atitinka esminius
reikalavimus ir kitas 2004/108/EB ir 2006/95/EB Direktyvos
nuostatas.
Nederlands
[Dutch]
Hierbij verklaart TRENDnet dat het toestel TV-IP314PI in
overeenstemming is met de essentiële eisen en de andere
relevante bepalingen van richtlijn 2004/108/EG en 2006/95/EG.
Malti [Maltese]
Hawnhekk, TRENDnet, jiddikjara li dan TV-IP314PI jikkonforma
mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li
hemm fid-Dirrettiva 2004/108/KE u 2006/95/KE.
Magyar
[Hungarian]
Alulírott, TRENDnet nyilatkozom, hogy a TV-IP314PI megfelel a
vonatkozó alapvetõ követelményeknek és az 2004/108/EK és a
2006/95/EK irányelv egyéb elõírásainak.
Polski [Polish]
Niniejszym TRENDnet oświadcza, że TV-IP314PI jest zgodny z
zasadniczymi wymogami oraz pozostałymi stosownymi
postanowieniami Dyrektywy 2004/108/WE i 2006/95/.
Português
[Portuguese]
TRENDnet declara que este TV-IP314PI está conforme com os
requisitos essenciais e outras disposições da
Directiva2004/108/CE e 2006/95/CE.
Slovensko
[Slovenian]
TRENDnet izjavlja, da je ta TV-IP314PI v skladu z bistvenimi
zahtevami in ostalimi relevantnimi določili
direktive2004/108/ES in 2006/95/ES.
Slovensky [Slovak]
TRENDnettýmtovyhlasuje, že TV-IP314PI
spĺňazákladnépožiadavky a
všetkypríslušnéustanoveniaSmernice 2004/108/ES a
2006/95/ES.
Suomi [Finnish]
TRENDnet vakuuttaa täten että TV-IP314PI tyyppinen laite on
direktiivin2004/108/EY ja 2006/95/EY oleellisten vaatimusten ja
sitä koskevien direktiivin muiden ehtojen mukainen.
Svenska [Swedish]
Härmed intygar TRENDnet att denna TV-IP314PI står I
överensstämmelse med de väsentliga egenskapskrav och övriga
relevanta bestämmelser som framgår av direktiv 2004/108/EG
och 2006/95/EG.
TRENDnet User’s Guide TV-IP314PI
© Copyright 2017 TRENDnet. All Rights Reserved. 53
Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under
normal use and service, for the following lengths of time from the date of purchase.
TV-IP314PI 3 Years Warranty
If a product does not operate as warranted during the applicable warranty period,
TRENDnet shall reserve the right, at its expense, to repair or replace the defective
product or part and deliver an equivalent product or part to the customer. The
repair/replacement unit’s warranty continues from the original date of purchase. All
products that are replaced become the property of TRENDnet. Replacement products
may be new or reconditioned. TRENDnet does not issue refunds or credit. Please
contact the point-of purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or
memory data of customer contained in, stored on, or integrated with any products
returned to TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to
service the product by any unauthorized service center. This warranty is voided if (i)
the product has been modified or repaired by any unauthorized service center, (ii)
the product was subject to accident, abuse, or improper use (iii) the product was
subject to conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable
warranty period and providing a copy of the dated proof of the purchase. Upon
proper submission of required documentation a Return Material Authorization (RMA)
number will be issued. An RMA number is required in order to initiate warranty
service support for all TRENDnet products. Products that are sent to TRENDnet for
RMA service must have the RMA number marked on the outside of return packages
and sent to TRENDnet prepaid, insured and packaged appropriately for safe shipment.
Customers shipping from outside of the USA and Canada are responsible for return
shipping fees. Customers shipping from outside of the USA are responsible for
custom charges, including but not limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDNET’S PRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT
EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS
DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY
PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Governing Law: This Limited Warranty shall be governed by the laws of the state of
California.
Some TRENDnet products include software code written by third party developers.
These codes are subject to the GNU General Public License (“GPL”) or GNU Lesser
General Public License (“LGPL”).
Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section
and look for the desired TRENDnet product to access to the GPL Code or LGPL Code.
These codes are distributed WITHOUT WARRANTY and are subject to the copyrights
of the developers. TRENDnet does not provide technical support for these codes.
Please go to http://www.gnu.org/licenses/gpl.txt or http://www.gnu.org/licenses/
lgpl.txt for specific terms of each license.
7.20.17 TV-IP314PI 1.12

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