User Manual
User Manual:
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EEE Hotel System Manual
Introduction
This EEE Hotel System is used to manager the room booking and customer records.
Users can log in the system in two different roles (Manager of Staff) and they will have
different access about the management. The detail access of two roles will be
explained in detail later. The system also provides several initial customers for the test
of the hotel and manager can initialize the system by logging in his account.
Initial Statistics
1. Room Information
There are 100 rooms disturbed in five floors in this hotel and they are divided into four
different classes. Each room has their own price and discount. The details of these
rooms are as followed in Table 1.
Room Number
100-119
220-239
340-359
460-479
580-599
Class Type
Double
Double
Single
King Size
VIP
Price
450
450
300
350
500
Discount
100%
100%
100%
100%
100%
Reservation
Available
Available
Available
Available
Available
Reserved Days
0
0
0
0
0
Important Information
Manager Password: 1611135
Employee Number: 1611548
Employee Password: 1613453
VIP Membership: 1613489
Hidden Function: You can initialize the system by pressing “4” at the very beginning menu without
logging into the any account (If it is your first time to run the system, you must use this function
to initialize the system).
2. Customer Information
There are 5 initial customers, the detail of them are provided as followed in
Table 2 and the rooms they book will be updated to Unavailable status.
Name
wmn
zyy
cz
wt
qzy
Address
wenxin
wenxin
XJTLU
XJTLU
XJTLU
Phone
7654321
7654321
1234567
1234567
1234567
Membership
VIP
VIP
Common
Common
Common
Room
100
101
342
343
344
Arrival
NO
YES
YES
NO
NO
Living Days
2
2
3
3
3
3. Group Booking Information
There are also 5 group booking customers and their detail information are as
followed in Table 3. The room they book will also be update to be occupied as
well. (It is not a must to book 5 rooms once, you can book any numbers of
rooms just between 2 and 5).
Name
ee
te
ics
cst
xjtlu
Address
XJTLU
XJTLU
XJTLU
XJTLU
XJTLU
Phone
1611548
1611548
1611548
1611548
1611548
Room 1
119
118
117
116
115
Room 2
359
358
357
356
355
Room 3
460
461
462
463
464
Room 4
598
597
596
595
594
Room 5
220
221
222
223
224
Arrival
NO
NO
NO
NO
NO
Living Days
1
2
3
4
5
Table 1-Room Information
Table 2-Customer Information
4. Manager Information
The manager account is used to store the price of each class and the discount
for group booking. The total benefit of the hotel is also store in the manager
account as shown in Table 4. All these value and the information of rooms and
customers can be edited by logging in manager account.
Single
Double
King Size
VIP
Discount
Benefit
300
450
400
500
5% per Room
0
Basic Functionality
1. Manager
Once the user enter the correct password, he will log into the manager account
and obtain the following accesses.
1. View or set the room or the price of each class
2. Set the discount
3. Manage the customer database
4. View hotel business statistics
5. Initialize the system
6. Back to last menu
The detail of these function will be explicit explained as followed. Once you
choose one certain option, you can do the things following that option.
a) View or set the room or the price of each class
1. View the information of a certain room
2. Change the price of the room
3. Change the class of the room
4. Change the price of one certain class type
5. Back to last menu
Table 3-Group Booking Information
Table 4-Manager Account Information
B) Set the discount
1. View the discount of certain room
2. Change the discount of certain room
3. Change the discount for group booking
4. Back to last menu
C) Manage the customer database
1. Add a guest
2. Edit guest information
3. Remove a guest
4. List guest information
5. View group booking
6. Back to last menu
D) View hotel business statistics
1. View the VIP customers’ information
2. View other customers’ information
3. View group booking
4. View one certain room information
5. View vacant room
6. View total benefit
7. Back to last menu
2. Staff
Once the user enter the correct employee number and password, he will log
into the staff account and obtain the following accesses.
1. Make a booking
2. Check in/out
3. Back to last menu
The customers should register an account and book a room first and then he
can check in the hotel. The detail functionality are as followed.
a) Make a booking
1. Register a new customer
2. Search a customer and book a room
3. Edit information of customer
4. Remove a customer
5. Group Booking
6. Back to last menu
B) Check in/out
1. Check in a customer
2. Check in a group
3. Edit customer information
4. Check out a customer
5. Check out a group
6. Back
Several Rules and Conventions
1. If you are not a VIP, you can’t book a VIP room, but you can upgrade to VIP
after checking in and you should register an account before booking.
2. You can’t change your group booking so please confirm your choice when
booking in group.
3. You can book 2-5 rooms in group booking and the more you book the more
discount you will have
4. The account of VIP will not be removed after checking out, but you can
remove it in the booking menu.
5. If you make a mistake when enter the password, you have to enter “Enter”
to try again.
6. If you want to change the room before check in, you just need to book a
new room.
7. You have to book a room before checking in, otherwise you can’t check by
just registering an account.
Known Bugs and Function Status
In general, our system is stable enough to realize some basic functions which
meet all the requirements in the project statement. The system will never crush
in the practice and could remind users of entering the correct input when their
inputs are invalid. However, in the real-life practice, the Hotel will need much
more functions. For example, the room have to been vacant before the
customer checking in. Besides, the hotel may have more than one staff and the
manager could change his password and add new staffs if necessary. Our
system don’t realize these functions but we can perfect it if given enough time.
