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Adaptec Storage Manager
User’s Guide
For Direct Attached Storage

●

Copyright
©2008 Adaptec, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of
Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.

Trademarks
Adaptec, Storage Manager, and the Adaptec logo are trademarks of Adaptec, Inc., which may be registered in some jurisdictions.
Microsoft and Windows are trademarks of Microsoft Corporation in the US and other countries, used under license.
Red Hat is a trademark of Red Hat, Inc. in the US and other countries, used under license.
SCO and OpenServer are trademarks of The SCO Group, Inc. in the US and other countries, used under license.
UnixWare is a registered trademark of The Open Group in the US and other countries, used under license.
VMWare is a registered trademark of VMWare, Inc. in the US and other countries, used under license.
All other trademarks are the property of their respective owners.

Changes
The material in this document is for information only and is subject to change without notice. While reasonable efforts have been
made in the preparation of this document to assure its accuracy, Adaptec, Inc. assumes no liability resulting from errors or
omissions in this document, or from the use of the information contained herein.
Adaptec reserves the right to make changes in the product design without reservation and without notification to its users.

Disclaimer
IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS, YOU MUST HAVE PERMISSION FROM THE COPYRIGHT
OWNER OF THE MATERIALS TO AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR OTHER
REMEDIES.

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Adaptec Customer Support
If you have questions about installing or using your Adaptec product, check this document first—you will find answers to most of
your questions. If you need further assistance, use the support options listed below. To expedite your service, have your computer
in front of you.
Technical Support Identification (TSID) Number
● Before contacting Technical Support, you need your unique 12-digit TSID number. The TSID number identifies your product
and support status.
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The TSID number is included on a white, bar-coded label, like this example:

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Affix a copy of the TSID label to the CD jacket so that you don’t lose it.

North America
Visit our Web site at www.adaptec.com.

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Search the Adaptec Support Knowledgebase (ASK) at ask.adaptec.com for articles, troubleshooting tips, and frequently asked
questions for your product.

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For information about Adaptec’s support options, call +1 408-957-2550, 24 hours per day, 7 days per week.
To speak with a Technical Support Specialist, call +1 408-934-7274 or +1 321-207-2000.

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For support via e-mail, submit your question at ask.adaptec.com.

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You can order Adaptec products, including accessories and cables, by calling +1 408-957-7274. Or, you can order cables online at
www.adaptec.com/en-US/products/cables.

Europe
Visit our Web site at www.adaptec-europe.com.

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German: Call +49 89 43 66 55 22. For support via e-mail, submit your question at ask-de.adaptec.com.

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French: Call +49 89 43 66 55 33. For support via e-mail, submit your question at ask-fr.adaptec.com.

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English: Call +49 89 43 66 55 44. For support via e-mail, submit your question at ask.adaptec.com.

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You can order Adaptec cables online at www.adaptec.com/en-US/products/cables.

Japan
● Visit our Web site at www.adaptec.co.jp.
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Call +81-0044-2213-2601.

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Software License Agreement
PLEASE READ CAREFULLY: THE USE OF THIS SOFTWARE IS SUBJECT TO THE SOFTWARE LICENSE TERMS OF
ADAPTEC, INC. AND OTHER LICENSORS WHOSE SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT.
BY YOUR USE OF THE SOFTWARE INCLUDED WITH THIS PRODUCT YOU AGREE TO THE LICENSE TERMS REQUIRED
BY THE LICENSOR OF THAT SOFTWARE, AS SET FORTH DURING THE INSTALLATION PROCESS. IF YOU DO NOT
AGREE TO THE LICENSE TERMS APPLICABLE TO THE SOFTWARE, YOU MAY RETURN THE ENTIRE UNUSED
PRODUCT FOR A FULL REFUND.
In return for acquiring a license to use the Adaptec software (“Software”) and the related documentation, you agree to the
following terms and conditions:
1. License. This Agreement grants you, the Licensee, a license to:
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Use the Software on a single computer system or on multiple workstations, systems and servers which incorporate an Adaptec
RAID controller and may be accessed by multiple users from multiple locations. You may make as many installations of the
Software as needed, but must restrict such installation only to systems, workstations or servers using an Adaptec RAID
controller.

Make one copy of the Software in machine readable form solely for back-up purposes provided you reproduce Adaptec’s
copyright notice and any proprietary legends.
2. Restrictions. You may not distribute copies of the Software to others. You may not post or otherwise make available the Software,
or any portion thereof, in any form, on the Internet. You may not use the Software in a computer service business, including in
time sharing applications. The Software contains trade secrets and, in order to protect them, you may not decompile, reverse
engineer, disassemble, or otherwise reduce the Software to a human-perceivable form. YOU MAY NOT MODIFY, ADAPT,
TRANSLATE, RENT, LEASE, LOAN, RESELL FOR PROFIT, DISTRIBUTE, NETWORK OR CREATE DERIVATIVE WORKS
BASED UPON THE SOFTWARE OR ANY PART THEREOF.
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3. Ownership of Software. As Licensee, you own the media upon which the software is recorded or fixed, but Adaptec and its licensors
retain title and ownership of the Software recorded on the original media and all subsequent copies of the Software, regardless of
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5. Term. This license is effective until January 1, 2045, unless terminated earlier. You may terminate the license at any time by
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defects in material or workmanship under normal use and service for a period of thirty (30) days from the date of delivery to you.
ADAPTEC AND ITS LICENSORS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY
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you may also have other rights which vary from state to state.
8. The entire liability of Adaptec and its licensors, and your exclusive remedy for a breach of this warranty, shall be:
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The replacement of any media not meeting the above limited warranty which is returned to Adaptec; or:

If Adaptec or its distributor is unable to deliver replacement media which is free from defects in materials or workmanship, you
may terminate this Agreement by returning the Software and your money will be refunded.
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CONSEQUENTIAL OR INDIRECT DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR LOSS OF DATA,
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CLAIM BY ANY OTHER PARTY. Some states do not allow the exclusion or limitation of special, incidental, or consequential
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10. Export. You acknowledge that the laws and regulations of the United States and other countries may restrict the export and reexport of the Software. You agree that you will not export or re-export the Software or documentation in any form in violation of
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12. General. You acknowledge that you have read this Agreement, understand it, and that by using the Software you agree to be bound
by its terms and conditions. You further agree that it is the complete and exclusive statement of the agreement between Adaptec and
you, and supersedes any proposal or prior agreement, oral or written, and any other communication between Adaptec and you
relating to the subject matter of this Agreement. No additional or any different terms will be enforceable against Adaptec unless
Adaptec gives its express consent, including an express waiver of the terms of this Agreement, in writing signed by an officer of
Adaptec. You assume full responsibility for the use of the Software and agree to use the Software legally and responsibly. This
Agreement shall be governed by California law, except as to copyright matters, which are covered by Federal law. This Agreement is
deemed entered into at Milpitas, California by both parties. Should any provision of this Agreement be declared unenforceable in
any jurisdiction, then such provision shall be deemed severable from this Agreement and shall not affect the remainder hereof. All
rights in the Software not specifically granted in this Agreement are reserved by Adaptec.
Should you have any questions concerning this Agreement, you may contact Adaptec by writing to:
Adaptec, Inc.
Legal Department
691 South Milpitas Boulevard
Milpitas, California 95035.

Contents
About This Guide
How This Guide is Organized .......................................................................... 11
What You Need to Know Before You Begin ................................................... 11
Terminology Used in this Guide ...................................................................... 11

Part I: Getting Started
1

Introduction to Adaptec Storage Manager
Getting Started Checklist .................................................................................. 14
About Adaptec Storage Manager .................................................................... 14
About the Adaptec Storage Manager Agent ................................................... 14
Growing Your Storage Space with Adaptec Storage Manager........................ 15
System Requirements........................................................................................ 17
Controller Support............................................................................................ 17

Installing Adaptec Storage Manager
Installing on Windows...................................................................................... 19
Installing on Linux ............................................................................................ 20
Installing on UnixWare or OpenServer ........................................................... 21
Installing on Solaris........................................................................................... 21
Installing on VMWare ...................................................................................... 22
Using Adaptec Storage Manager with a Firewall............................................. 22
Running Adaptec Storage Manager from the CD ........................................... 23

Building Your Storage Space
Overview............................................................................................................ 26
Choosing a Management System ..................................................................... 26
Starting and Logging In on the Local System .................................................. 27

Contents

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Starting Adaptec Storage Manager on Remote Systems ................................. 30
Logging into Remote Systems from the Local System .................................... 31
Creating Logical Drives..................................................................................... 33
Managing Your Storage Space.......................................................................... 40

Part II: Monitoring and Modifying Your Storage Space
4

Exploring Adaptec Storage Manager
Working in Adaptec Storage Manager............................................................. 43
Overview of the Main Window ........................................................................ 43
Revealing More Device Information................................................................ 48
Checking System Status from the Main Window ........................................... 49
Getting Help ...................................................................................................... 49
Logging Out of Adaptec Storage Manager....................................................... 50
Uninstalling Adaptec Storage Manager ........................................................... 50

Protecting Your Data
Creating and Managing Hot Spares ................................................................. 53
Creating a Snapshot .......................................................................................... 56
Enabling Copyback ........................................................................................... 58

Modifying Your Direct Attached Storage
Understanding Logical Drives.......................................................................... 60
Creating and Modifying Logical Drives........................................................... 61
Fine-tuning Logical Drives ............................................................................... 64
Verifying Logical Drives ................................................................................... 66
Increasing the Capacity of a Logical Drive ...................................................... 68
Changing the RAID Level of a Logical Drive................................................... 71
Deleting a Logical Drive.................................................................................... 71
Creating a RAID Volume ................................................................................. 72

Scheduling Recurring or Resource-Intensive Jobs
Scheduling a Task.............................................................................................. 75
Opening the Task Manager .............................................................................. 76
Monitoring Tasks.............................................................................................. 77
Modifying a Task............................................................................................... 78
Deleting a Task .................................................................................................. 78
Disabling the Task Manager ............................................................................. 78

Maintaining Physical Devices
Viewing Component Properties....................................................................... 81
Blinking a Component...................................................................................... 81

Contents

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Working with Failed or Failing Disk Drives .................................................... 82
Initializing and Erasing Disk Drives................................................................. 82
Working with Controllers ................................................................................ 83
Testing and Silencing System and Enclosure Alarms...................................... 86
Updating the Controller BIOS and Firmware ................................................. 89

Monitoring Status and Activity
Monitoring Options.......................................................................................... 93
Checking Status from the Main Window ....................................................... 93
Notifying Users by Event Log Message About Status and Activity ................ 96
Notifying Users by Email About Status and Activity ................................... 101
Notifying Users by SNMP Trap About Status and Activity.......................... 106
Nofifying All Users About Status and Activity .............................................. 107
Changing an Operating System’s Event Log Setting ..................................... 108

10 Updating and Customizing Adaptec Storage Manager
Updating Adaptec Storage Manager .............................................................. 110
Adding Enhanced Features ............................................................................ 110
Setting Preferences and Changing Views....................................................... 111
Managing Remote Systems............................................................................. 112
Working with Display Groups ....................................................................... 116

11 Solving Problems
General Troubleshooting Tips ....................................................................... 121
Identifying a Failed or Failing Component ................................................... 121
Stopping the Creation of a New Logical Drive.............................................. 122
Recovering from a Disk Drive Failure ........................................................... 122
Rebuilding Logical Drives............................................................................... 125
Solving Notification Problems ....................................................................... 126
Creating a Support Archive File ..................................................................... 126
Understanding Error and Warning Messages ............................................... 127

Part III: Appendices
A

Completing a Silent Windows Installation
Completing a Silent Installation..................................................................... 135
Available Properties and Values ..................................................................... 136
Example Command Line Installations .......................................................... 136

Selecting the Best RAID Level
Comparing RAID Levels................................................................................. 138
Understanding Drive Segments ..................................................................... 138

Contents

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Non-redundant Logical Drives (RAID 0)...................................................... 139
RAID 1 Logical Drives .................................................................................... 140
RAID 1 Enhanced Logical Drives................................................................... 140
RAID 10 Logical Drives .................................................................................. 141
RAID 5 Logical Drives .................................................................................... 142
RAID 5EE Logical Drives................................................................................ 143
RAID 50 Logical Drives .................................................................................. 144
RAID 6 Logical Drives .................................................................................... 145
RAID 60 Logical Drives .................................................................................. 145

Quick Answers to Common Questions...
How do I...? ..................................................................................................... 147
What’s the difference between...? ................................................................... 149
What options are on the Actions menu? ...................................................... 149
What tasks can be scheduled to run at a specified time? .............................. 152

Buttons and Icons At-a-Glance
Enterprise View Icons .................................................................................... 154
Icons in the Physical Devices View ................................................................ 154
Icons in the Logical Devices View ................................................................ 155
Buttons in the Main Window ........................................................................ 155
Buttons in the Notification Manager ............................................................ 156
Buttons in the Email Notification Manager ................................................. 156
Buttons in the Task Manager ........................................................................ 156

Glossary
Index

About This Guide
Adaptec® Storage ManagerTM is a software application that helps you build a storage space
using Adaptec RAID controllers, disk drives, and enclosures, and then manage your stored
data, whether you have a single RAID controller installed in a server or a complex Storage Area
Network (SAN) with multiple RAID controllers, servers, and enclosures.
This User’s Guide describes how to install and use Adaptec Storage Manager to build and
manage Adaptec direct attached storage—a RAID controller and disk drives which reside
inside, or are directly attached to, the computer accessing them, similar to the basic
configurations shown in these figures:

Server with Adaptec RAID
controller and disk drives

System running
Adaptec Storage Manager

Network (SAN)
Connection

Server with Adaptec
RAID controller and
disk drives

System running
Adaptec Storage Manager

Server with Adaptec RAID
controller, running
Adaptec Storage Manager

Storage enclosures
with disk drives
installed

Note: You can also use Adaptec Storage Manager to create and manage an IP SAN using a
Snap Server 700i Series. For more information, refer to the Adaptec Web site at
www.adaptec.com.

●

How This Guide is Organized
This User’s Guide is divided into three sections:
●

Part I: Getting Started—Follow the instructions in this section to install Adaptec Storage
Manager and build your storage space. (For a definition of ‘storage space’ and other terms
used in this User’s Guide, see page 11.)

●

Part II: Using Adaptec Storage Manager—Once your storage space is built, refer to this
section for help protecting, modifying, monitoring, and troubleshooting your storage
space and its components.

●

Part III: Quick Reference—Refer to this section for quick answers to common questions
about Adaptec Storage Manager. A comparison of RAID levels is also included.

What You Need to Know Before You Begin
This User’s Guide is written for advanced computer users who want to create a storage space for
their data. Advanced knowledge of storage networks is not required, but you should be familiar
with computer hardware, data storage, and DAS and Redundant Array of Independent Disks
(RAID) technology.
If you are using Adaptec Storage Manager as part of a complex storage system, such as a SAN,
you should be familiar with network administration terminology and tasks, have knowledge of
Local Area Network (LAN) and SAN technology, and be familiar with the input/output (I/O)
technology—such as Serial ATA (SATA) or Serial Attached SCSI (SAS)—that you are using on
your network.
Note: Because this User’s Guide covers multiple Adaptec RAID products, some of the features and
functions described may not be available for your controller or enclosure.

Terminology Used in this Guide
Because this User’s Guide provides information that can be used to manage multiple Adaptec
RAID products in a variety of configurations from DAS to SAN, the generic term “storage
space” is used to refer to the controller(s) and disk drives being managed with Adaptec Storage
Manager.
For efficiency, the term “components” or “component” is used when referring generically to
the physical and virtual parts of your storage space, such as systems, disk drives, controllers,
and logical drives.
Many of the terms and concepts referred to in this User’s Guide are known to computer users by
multiple names. In this User’s Guide, this terminology is used:
●

Controller (also known as adapter, HBA, board, or card)

●

Disk drive (also known as hard disk, hard drive, or hard disk drive)

●

Logical drive (also known as logical device)

●

System (also known as a server, workstation, or computer)

●

Enclosure (also known as a JBOD, storage enclosure, or disk enclosure)

Note: For more terminology information, see the Glossary on page 157.

Part I:
Getting Started
In this part:
Introduction to Adaptec Storage Manager ..................... 13
Installing Adaptec Storage Manager ............................. 18
Building Your Storage Space........................................ 25

Introduction to Adaptec Storage
Manager

In this chapter...

Getting Started Checklist ....................................................................................................... 14
About Adaptec Storage Manager........................................................................................... 14
About the Adaptec Storage Manager Agent .......................................................................... 14
Growing Your Storage Space with Adaptec Storage Manager.............................................. 15
System Requirements ............................................................................................................. 17
Controller Support................................................................................................................. 17

This chapter describes Adaptec Storage Manager and the Adaptec Storage Manager Agent,
explains the concept of a “storage space” and provides a checklist of getting-started tasks.

Chapter 1: Introduction to Adaptec Storage Manager

●

Getting Started Checklist
Part I of this User’s Guide includes three special Getting Started chapters to help you install,
start, and begin to use Adaptec Storage Manager.

D Step 1: Familiarize yourself with Adaptec Storage Manager and the Adaptec Storage
Manager Agent (see the remainder of this chapter).

D Step 2: Install Adaptec Storage Manager on every system that will be part of your storage
spaces (see page 18).

D Step 3: Build your storage space (see page 25).

About Adaptec Storage Manager
Adaptec Storage Manager is a software application that helps you build a storage space for your
online data, using Adaptec RAID controllers, disk drives, and enclosures.
Note: For information about creating an IP SAN with Adaptec Storage Manager and the Snap
Server 700i Series, refer to the Adaptec Web site at www.adaptec.com.

With Adaptec Storage Manager, you can group disk drives into logical drives and build in
redundancy to protect your data and improve system performance. You can also use Adaptec
Storage Manager to monitor and maintain all the controllers, enclosures, and disk drives in
your storage space from a single location.

About the Adaptec Storage Manager Agent
When Adaptec Storage Manager is installed on a system, the Adaptec Storage Manager Agent is
also installed automatically. The Agent is like a service that keeps your storage space running.
It’s designed to run in the background, without user intervention, and its job is to monitor and
manage system health, event notifications, tasks schedules, and other on-going processes on
that system. It sends notices when tasks are completed successfully, and sounds an alarm when
errors or failures occur on that system.
The Agent uses less memory than the full application. If your storage space includes systems
that won’t be connected to monitors (and therefore won’t require the user interface described
in this User’s Guide), you can choose to run the Agent only on those systems instead of the full
application (see page 14). You may want to do this if system resources are limited, or if you
want more system resources available for other tasks.
Note: Linux or Unix users only—If your storage space includes systems without X-Windows installed or
running, you can run the Agent, even though you can’t run the full Adaptec Storage Manager application.

You can manage and monitor systems running the Agent only by logging into them as remote
systems (see page 30).
You can also customize the Agent settings to suit your storage space requirements.

Chapter 1: Introduction to Adaptec Storage Manager

●

Growing Your Storage Space with Adaptec Storage Manager
As your requirements change, Adaptec Storage Manager grows with your storage space as you
add more controllers, more disk drives, more logical drives, and more data protection.

A Simple Storage Space
This example shows a simple storage space that might be appropriate in a home office or for a
small business. This storage space includes one RAID controller and three disk drives installed
in a server. For data protection, the disk drives have been used to build a RAID 5 logical drive.

Business and
Customer Data

Local
System

RAID 5

Server with RAID Controller
and Disk Drives

System running
Adaptec Storage Manager

An Advanced Storage Space
This example shows how you can grow your storage space to meet the expanding requirements
of your business. On the first server, segments of space from each disk drive have been used to
build two RAID 5 logical drives. A second server connected to two 12-disk-drive enclosures
has been added. The additional storage space has been used to create two RAID 50 logical
drives. The Administrator of this storage space can create and modify logical drives and
monitor both controllers, disk drives, and enclosures from a single system, called the local
system (see page 26).
Accounting and
Payroll Data
RAID 5

Local
System

System running
Adaptec Storage Manager

RAID 5
Server with RAID
controller and
disk drives

Network (SAN) Connection

Server with RAID
controller, running
Adaptec Storage
Manager Agent

Personnel Data

RAID
50
Storage enclosures with
disk drives installed

RAID
50

Customer Data

Chapter 1: Introduction to Adaptec Storage Manager

●

Continuing to Grow Your Storage Space
As your needs change, Adaptec Storage Manager will help you grow your storage space to
include multiple controllers, storage enclosures, and disk drives in multiple locations.
In this example, multiple systems, servers, disk drives, and enclosures have been added to the
storage space. The Administrator can create and modify logical drives and monitor all the
controllers, enclosures, and disk drives in the storage space from the local system (see page 26).

RAID
50
Server running Adaptec
Storage Manager Agent

Storage enclosures with
disk drives installed

Network (SAN) Connection

Local
System

System running
Adaptec Storage Manager

RAID 5

RAID 5
Server with RAID
controller and disk
drives installed

RAID 60

Server running Adaptec
Storage Manager Agent
RAID
5EE

Server running Adaptec
Storage Manager Agent

RAI
5E

RAID
5EE

Storage enclosures with
disk drives installed

Chapter 1: Introduction to Adaptec Storage Manager

●

System Requirements
To install Adaptec Storage Manager and create a direct attached storage space, each system in
your storage space must meet these requirements:
●

PC-compatible computer with Intel Pentium 1.2 GHz processor, or equivalent

●

At least 256 MB of RAM

●

80 MB of free disk drive space

●

256-color video mode

●

CD drive

●

One of these operating systems:
●

Microsoft® Windows® Server 2008, Windows VistaTM, Windows Server 2003
(Enterprise, Standard, Web Edition 32-bit or 64-bit with current service pack),
Windows 2000 (Server, Advanced Server, Professional), or Windows XP Professional
32-bit or 64-bit

●

Red Hat® Linux

●

SUSE Linux
Note: For the latest on Adaptec’s support of Linux, or to download driver sources, visit
www.adaptec.com.

●

SCO® OpenServer® 6.0

●

SCO UnixWare® 7.1.4

●

Sun Solaris 10 with current update

●

VMWare® ESX Server 3.0.1

Note: Adaptec Storage Manager can also be used before an operating system is installed. See
Running Adaptec Storage Manager from the CD on page 23 for more information.

Controller Support
The maximum number of controllers supported by Adaptec Storage Manager for each
supported operating system is:
●

Windows—Up to 16 Adaptec controllers

●

Linux—Up to 16 Adaptec controllers

●

UnixWare—Up to 16 Adaptec controllers

●

OpenServer—Up to 16 Adaptec controllers

●

Solaris—Up to 16 Adaptec controllers

●

VMWare—Up to 16 Adaptec controllers

Note: For the most recent operating system support information, visit www.adaptec.com.

Installing Adaptec Storage Manager
In this chapter...

Installing on Windows ........................................................................................................... 19
Installing on Linux ................................................................................................................. 20
Installing on UnixWare or OpenServer................................................................................. 21
Installing on Solaris................................................................................................................ 21
Installing on VMWare............................................................................................................ 22
Using Adaptec Storage Manager with a Firewall .................................................................. 22
Running Adaptec Storage Manager from the CD................................................................. 23

Adaptec Storage Manager must be installed on every system that will be part of your storage
space. This chapter describes how to install Adaptec Storage Manager on different operating
systems, and explains how to use Adaptec Storage Manager with a firewall.
Note: To use Adaptec Storage Manager to configure a RAID controller before you install your
operating system, see Running Adaptec Storage Manager from the CD on page 23.

Chapter 2: Installing Adaptec Storage Manager

●

Installing on Windows
This section describes how to install Adaptec Storage Manager on systems running Windows.
See System Requirements on page 17 for a list of supported operating systems.
Note: You need administrator or root privileges to install Adaptec Storage Manager. For details on
verifying privileges, refer to your operating system documentation.

If a previous version of Adaptec Storage Manager is installed on your system, you must remove
it before beginning this installation. To uninstall Adaptec Storage Manager, use the Add/
Remove Programs option in your Windows Control Panel.
Note: Advanced users only—To perform a silent installation, follow the instructions in Appendix A.
To install Adaptec Storage Manager:
1

Insert the Adaptec Storage Manager Installation CD.
The Installation wizard opens automatically. (If it doesn’t open, browse to the CD in
Windows Explorer, then click Autorun.)

Click Next to begin the installation, click I accept..., then click Next.

Select GUI and Agent. Then click Next.

Repeat these steps to install Adaptec Storage Manager on every Windows system that will
be part of your storage space.

Chapter 2: Installing Adaptec Storage Manager

●

Installing on Linux
This section describes how to install Adaptec Storage Manager on systems running Linux. See
System Requirements on page 17 for a list of supported operating systems.
Adaptec Storage Manager includes the Java Runtime Environment (JRE).
Note: If a previous version of Adaptec Storage Manager is installed on your system, you must
remove it before beginning this installation. Any customization files you created with the previous
version are saved and used in the upgrade. To remove Adaptec Storage Manager, type the rpm -erase StorMan command.

To install Adaptec Storage Manager:
1

Insert the Adaptec Storage Manager Installation CD.

Mount the Adaptec Storage Manager Installation CD:
For Red Hat mount /dev/cdrom /mnt/cdrom
For SUSE

mount /dev/cdrom /media/cdrom

Change to the cdrom directory:
For Red Hat cd /mnt/cdrom/linux/manager
For SUSE

cd /media/cdrom/linux/manager

Extract the RPM package and install it:
rpm --install ./StorMan*.rpm

Unmount the Adaptec Storage Manager Installation CD:
For Red Hat umount /mnt/cdrom
For SUSE

umount /media/cdrom

Repeat these Steps to install Adaptec Storage Manager on every Linux system that will be
part of your storage space.

Chapter 2: Installing Adaptec Storage Manager

●

Installing on UnixWare or OpenServer
Note: If a previous version of Adaptec Storage Manager is installed on your system, you must
remove it before beginning this installation. Any customization files you created with the previous
version are saved and used in the upgrade. To remove Adaptec Storage Manager, type the pkgrm
RaidMan command.
To install Adaptec Storage Manager:
1

Insert the Adaptec Storage Manager Installation CD.

Mount the Adaptec Storage Manager Installation CD:
mount -r -F cdfs /dev/cdrom/cdromdevicefile /mnt

where cdromdevicefile is the device file name (for example, c0b0t010 for a CD-ROM
block device). To find the device file name, look in the /dev/cdrom directory.
3

Install Adaptec Storage Manager:
For UnixWare pkgadd -d /mnt/unixware/manager/RaidMan.ds
For OpenServer pkgadd -d /mnt/openserv6/manager/RaidMan.ds

Follow the on-screen instructions to complete the installation.

Unmount the Adaptec Storage Manager Installation CD:
umount /mnt

Installing on Solaris
Note: If a previous version of Adaptec Storage Manager is installed on your system, you must
remove it before beginning this installation. Any customization files you created with the previous
version are saved and used in the upgrade. To remove Adaptec Storage Manager, type the pkgrm
RaidMan command.
To install Adaptec Storage Manager:
1

Insert the Adaptec Storage Manager Installation CD.
The CD mounts automatically. (If it doesn’t, manually mount the CD using a command
similar to the one shown below. Refer to your operating system documentation for
detailed instructions.)
mount -F hsfs -o ro/dev/dsk/c1t0d0s2/mnt

Install Adaptec Storage Manager:
pkgadd -d//solaris/manager/StorMan.ds

Follow the on-screen instructions to complete the installation.

Eject or unmount the Adaptec Storage Manager Installation CD. Refer to your operating
system documentation for detailed instructions.

Chapter 2: Installing Adaptec Storage Manager

●

Installing on VMWare
To install Adaptec Storage Manager:
1

Mount the Adaptec Storage Manager Installation CD:
mount -r /dev/cdrom /mnt/cdrom

Change to the cdrom directory:
For Red Hat cd /mnt/cdrom/linux/manager
For SUSE

cd /media/cdrom/linux/manager

Extract the Linux Adaptec Storage Manager RPM package and install it:
rpm --install ./StorMan*.rpm

Note: Ignore the note that says "Application can be started by typing /usr/StorMan/
StorMan.sh". The console has no graphical capability.
4

Use the command line utility (ARRCONF) included with your RAID controller to
configure and manage your disk drives. For more information, refer to the Command Line
Interface User’s Guide on the Adaptec Storage Manager Installation CD.

To use Adaptec Storage Manager to connect remotely from another system, you must
open a range of ports in the built-in firewall using this command:
esxcfg-firewall -o 34571:34581,tcp,in,”StorMan”

For more information, see Logging into Remote Systems from the Local System on page 31.

Using Adaptec Storage Manager with a Firewall
If your system or network includes a firewall, you must unblock these ports:
●

8003 (TCP)

●

34580 (TCP)

●

34570 to 34579 (TCP)

●

34570 (UDP)

●

34577 to 34580 (UDP)

If you have installed the GUI and Agent on a system running Windows XP, you must also
unblock the javaw process in the Windows firewall. Refer to your operating system
documentation for instructions.

Chapter 2: Installing Adaptec Storage Manager

●

Running Adaptec Storage Manager from the CD
This section describes how to run Adaptec Storage Manager from the Adaptec RAID
installation CD included in the kit, instead of as an installed application. When you run
Adaptec Storage Manager from the CD, you are using bootable-CD mode.

When to Choose Bootable-CD Mode
Use Adaptec Storage Manager in bootable-CD mode if you want to install your operating
system on a disk drive or logical drive associated with your controller. Bootable-CD mode lets
you configure the controller before you install your operating system.
After you have configured the controller and installed the operating system, install and run
Adaptec Storage Manager as an installed software application, as described earlier in this
chapter.
Bootable-CD Mode Limitations
Running Adaptec Storage Manager from the CD is not an alternative to running it as an
installed software application. Most of the features and functions described in this User’s Guide
are not available when you are running Adaptec Storage Manager from the CD. Bootable-CD
mode is only for configuring your controller before you install an operating system.

Getting Started in Bootable-CD Mode
This is a checklist of tasks to complete when you’re building your storage space with Adaptec
Storage Manager in bootable-CD mode.

D Install your Adaptec RAID controller.
D Run Adaptec Storage Manager (see the following section).
D Create logical drives (see page 33).
For an introduction to the Adaptec Storage Manager window and its features, see page 42.

D Install your operating system (and controller device drivers, if appropriate).
D Install Adaptec Storage Manager as a software application, as described earlier in this
chapter.

D Continue to build, customize, and manage your storage space as described in the rest of
this User’s Guide.

Running Adaptec Storage Manager from the CD
Note: Before you begin, ensure that your system is set up to boot from a CD. Check the system
BIOS to see if the CD drive is listed first in the boot order. For more information, refer to your
system’s documentation.

To run Adaptec Storage Manager in bootable-CD mode:
1

Insert the RAID installation CD into your CD drive, then restart your system.

When prompted, select the language you want, then press Enter.

Chapter 2: Installing Adaptec Storage Manager

Review the license information, then press Enter.
The main CD menu opens.

Click Launch Configuration Utility.
Adaptec Storage Manager opens.

In the tool bar, click Create.

The Configuration wizard opens.

Continue with Creating Logical Drives on page 33.

●

Building Your Storage Space
In this chapter...

Overview ................................................................................................................................. 26
Choosing a Management System........................................................................................... 26
Starting and Logging In on the Local System ....................................................................... 27
Starting Adaptec Storage Manager on Remote Systems....................................................... 30
Logging into Remote Systems from the Local System.......................................................... 31
Creating Logical Drives.......................................................................................................... 33
Managing Your Storage Space ............................................................................................... 40

Follow the instructions in this chapter to start Adaptec Storage Manager, log in to each system
in your storage space, and create logical drives. (For more information, see Understanding
Logical Drives on page 60.)
Note: Before beginning the tasks in this chapter, ensure that Adaptec Storage Manager is installed
on every system that will be part of your storage space.

Chapter 3: Building Your Storage Space

●

Overview
To build your storage space, complete these steps as described in the rest of this chapter:
1

Choose at least one management system (see the next section).

Start and log in to Adaptec Storage Manager on the management system (see page 27).

Start Adaptec Storage Manager or the Agent on all other systems (see page 30).

Create logical drives for all systems in your storage space (see page 33).

Choosing a Management System
You must designate at least one system as a ‘management system’, a system from which you
will manage the direct attached storage on all systems in your storage space.
The management system can be any system on your LAN that has a monitor and can run the
full Adaptec Storage Manager application.

‘Local’ or ‘Remote’?
Whenever you’re working in Adaptec Storage Manager, the system that you’re working on is
the local system. All other systems in your storage space are remote systems. ‘Local’ and
‘remote’ are relative terms, as shown in the following figure—when you are working on system
A (local system), system B is a remote system; when you are working on system B (local
system), system A is a remote system.
For the purposes of this chapter, the ‘local system’ is the management system.
A

Local logged
in to remote

Adaptec Storage
Manager

Adaptec Storage
Manager or Agent

Local logged
in to remote
Adaptec Storage
Manager or Agent

Adaptec Storage
Manager

Chapter 3: Building Your Storage Space

●

Starting and Logging In on the Local System
This section describes how to start and log in to the full Adaptec Storage Manager application.
It also explains how Adaptec Storage Manager uses existing operating system permission levels
to grant different amounts of access to your storage space.

Understanding Permission Levels
When you log in to Adaptec Storage Manager, your permission level is identical to your
operating system permission level. For example, if you have Administrator permissions on
your operating system, you also have Administrator permissions in Adaptec Storage Manager.
This section describes the three different permission levels.
Administrator Level
Logging in as an Administrator allows you full access to manage and modify the controllers,
disk drives, and logical drives that are part of your storage space.
To log in as an Administrator:
●

Windows—Enter a valid user name and password for the Administrator or Administrative
User on the system. (The Administrative User is any member of the local Administrators
group, which can, in a Domain configuration, include Domain Administrators.)

●

Linux—Enter root for the user name and enter the root password.

●

UnixWare or OpenServer—Enter root for the user name and enter the root password.

●

Solaris—Enter root for the user name and enter the root password.

User Level
Logging in as a User partially restricts your access to the storage space, as described in this table.
Users can...

User’s can’t...

Rescan controllers

Create logical drives

Save activity logs

Modify logical drives

Verify disk drives (with and without fix)

Delete logical drives

Verify logical drives (with and without fix)

Delete hot spares

Identify disk drives and enclosures

Perform data migrations

Rebuild disk drives
Create hot spares
Access the same information as Guests (see the following section)

To log in as a User, use your normal network user name and password.
Guest Level
Logging in as a Guest restricts your access to the storage space to “view-only”.
You can see all local and remote systems and view their properties windows, view event logs,
save configuration files and support archives, and browse the online Help.
You cannot make any changes to the storage space.
To log in as Guest, click Cancel on the Login window.

Chapter 3: Building Your Storage Space

●

Starting and Logging In
Note: You need root privileges to run Adaptec Storage Manager.
To start Adaptec Storage Manager and log in on the local system, follow the instructions for
your operating system:
●

For Windows, see the following section.

●

For Linux, see page 29.

●

For UnixWare or OpenServer, see page 29.

●

For Solaris, see page 29.

Windows
1

From the Start menu, select Programs > Adaptec Storage Manager > Adaptec Storage
Manager.
The main window opens.

In the Enterprise View, expand Direct Attached Storage, then select the local system.

The Log In window opens.

Enter your LAN user name and password, then click Connect. (See Understanding
Permission Levels on page 27 for more information.)

If Adaptec Storage Manager detects a new controller on the local system, the New
Hardware Detected window opens. Click Register Now, then follow the on-screen
instructions to complete the registration.

Continue with Starting Adaptec Storage Manager on Remote Systems on page 30.

Chapter 3: Building Your Storage Space

●

Linux
1

Type the following command to change to the Adaptec Storage Manager installation
directory:
cd /usr/StorMan

Type the following command and press Enter:
sh StorMan.sh

When the Log In dialog box appears (see page 28), enter your LAN user name and
password, then click Connect. (See Understanding Permission Levels on page 27 for more
information.)

Continue with Starting Adaptec Storage Manager on Remote Systems on page 30.

UnixWare or OpenServer
1

Change to the directory where Adaptec Storage Manager is installed:
cd /opt/RaidMan

Launch the Adaptec Storage Manager script:
sh RaidMan.sh

If prompted, register the controllers on the local system.

Continue with Starting Adaptec Storage Manager on Remote Systems on page 30.

Solaris
To start Adaptec Storage Manager:
1

Change to the directory where Adaptec Storage Manager is installed:
cd /usr/StorMan

Launch the Adaptec Storage Manager script:
sh StorMan.sh

If prompted, register the controllers on the local system.

Continue with Starting Adaptec Storage Manager on Remote Systems on page 30.

Chapter 3: Building Your Storage Space

●

Starting Adaptec Storage Manager on Remote Systems
The next step is to start Adaptec Storage Manager on all the remote systems in your storage
space. (For more information about ‘remote’ systems, see page 26.)
You can run the full application on each system. Alternatively, if your storage space includes
systems that aren’t connected to monitors (and therefore won’t require the user interface
described in this User’s Guide), you can run the Agent only. You may want to do this if system
resources are limited, or if you want more system resources available for other tasks. (For more
information, see About the Adaptec Storage Manager Agent on page 14.)
To start:
●

The full application, see Starting and Logging In on the Local System on page 27.

●

The Agent only, see page 30.

Starting the Full Application
To start the full Adaptec Storage Manager application, follow the instructions in Starting and
Logging In on the Local System on page 27.

Starting the Agent Only
To start the Adaptec Storage Manager Agent only, follow the instructions for your operating
system:
●

For Windows, see the following section.

●

For Linux or VMWare, see page 30.

●

For UnixWare or OpenServer, see page 31.

●

For Solaris, see page 31.

Windows
On systems running Windows, the Adaptec Storage Manager Agent starts automatically when
the system is powered on.
To verify that the Agent is running:
1

Open the Windows Control Panel.

Double-click Administrative Tools, then double-click Services.

In the list of services, check that the Adaptec Storage Manager Agent is installed and
running. If it’s not, you can choose to restart it.

Linux or VMWare
On systems running Linux or VMWare, the Adaptec Storage Manager Agent starts
automatically when the system is powered on.
To verify that the Agent is running:
1

Open a shell window.

Enter this command: ps -ef | grep StorAgnt.sh
If the Agent is running, it’s listed as sh StorAgnt.sh.

Chapter 3: Building Your Storage Space

●

UnixWare or OpenServer
To start the Agent, enter this command:
sh /opt/RaidMan/RaidAgnt.sh

When the Agent has started, a copyright message appears.
Note: To have the Agent run automatically at system start-up, add this line to the /etc/inittab and
/etc/conf/init.d/kernel files: nfra:12346:once:sh opt/RaidMan/RaidAgnt.sh

Solaris
To start the Agent, enter this command:
svcadm enable ADPTstor_agent

Logging into Remote Systems from the Local System
Once Adaptec Storage Manager or the Adaptec Storage Manager Agent (see page 14) is
running on all systems in your storage space, the next step is to log in to the remote systems
from the local system.
Once you have logged in to a remote system, it automatically appears in the Enterprise View
each time you start Adaptec Storage Manager on the local system. You can work with a remote
system’s controllers, disk drives, and logical drives as if they were part of your local system.
Note: Adaptec Storage Manager has a wizard to help you manage the remote systems in your
storage space. The wizard simplifies the process of connecting to remote systems and adding them
to the Enterprise View. For more information, see Managing Remote Systems on page 112.
To log in to a remote system:
1

In the Enterprise View, select either Direct Attached Storage or the Local System.

From the Actions menu, select Add managed system.

The Add Managed System window opens.

Chapter 3: Building Your Storage Space

●

Enter the host name or TCP/IP address of the remote system. Or select a system from the
drop-down list.

Enter the startup port number of the remote system. The default port number is 34571.

Click Connect.
Adaptec Storage Manager connects to the remote system and adds it to the list of managed
systems in the Enterprise View.

Note: You must log in to a remote system with the proper permission level to complete the
tasks you wish to perform. See Understanding Permission Levels on page 27 for more
information.
6

Continue with Creating Logical Drives on page 33.

Removing a Remote System
If you no longer want to monitor a remote system, you can remove it from the Enterprise View
of Adaptec Storage Manager.
Removing a remote system does not take it off-line.
Note: Adaptec Storage Manager has a wizard to help you manage the remote systems in your
storage space. The wizard simplifies the process of a removing remote systems from the Enterprise
View. For more information, see Managing Remote Systems on page 112.

To remove a remote system:
1

In the menu bar of the main window, select Remote, select Remove managed system, then
click the system you want to remove.
The Remove Managed System window opens.

If you want to continue receiving events from the remote system after it’s been removed
from the local system, select Continue to receive events from the remote system from the
drop-down menu.

Click OK.
The remote system is removed from the Enterprise View of Adaptec Storage Manager.

Chapter 3: Building Your Storage Space

●

Creating Logical Drives
Adaptec Storage Manager has a wizard to help you create (or configure) logical drives, and
offers two configuration methods to choose from, depending on your needs:
●

Express configuration (basic)—Automatically creates logical drives by grouping together
same-sized physical drives, and assigns RAID levels based on the number of physical disk
drives in the logical drive.
Use the express method when you want to use all available disk drives in the most efficient
manner. For instructions, see page 33.

●

Custom configuration (advanced)—Helps you group disk drives, set RAID levels,
determine logical drive size, and configure advanced settings manually.
Use the custom method when you want to create specific logical drives with any or all
available disk drives. For instructions, see page 36.

Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same
logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using
a combination of SAS and SATA disk drives.

Express Configuration: The Easy Way
When you use express configuration, Adaptec Storage Manager automatically creates logical
drives by grouping together same-sized physical disk drives, and assigns RAID levels based on
the number of physical disk drives in a logical drive:
●

A logical drive with three or more physical disk drives is assigned RAID 5.

●

A logical drive with two physical disk drives is assigned RAID 1.

●

A logical drive with only a single physical disk drive becomes a simple volume, which does
not offer redundancy.

Note: To create a logical drive with any other RAID level, you must use the custom method, as
described on page 36. See Selecting the Best RAID Level on page 137 for more information about
RAID levels.
By default, logical drive size is set by Adaptec Storage Manager and automatically maximizes
the capacity of the disk drives. However, you can choose to specify a size for a logical drive, if
required.
To build your storage space with the express method:
1

In the Enterprise View, select the system you want, then select the controller you want.

On the toolbar, click Create.

Chapter 3: Building Your Storage Space

●

When the wizard opens, ensure that Express configuration... is selected, then click Next.

Review the information that is displayed.

To exclude specific disk drives, specify a size for the logical drives, or to make other
changes to the configuration, click Modify logical devices. See Step 7 on page 37 for more
information.
Note: Some operating systems have size limitations for logical drives. Before you save the
configuration, verify that the size of the logical drive is appropriate for your operating system.

Chapter 3: Building Your Storage Space

●

Click Apply, then click Yes.
Adaptec Storage Manager builds the logical drive(s), indicated by a magnifying glass
moving across the new logical drive icon in the Logical Devices View. The configuration is
saved on the Adaptec controller and on the physical drives.

A magnifying glass means that a logical drive is being built.
It disappears once the logical drive has been created.

Note: To stop the creation of a new logical drive, right-click on the magnifying glass icon
(shown in the figure above), then select Stop current task. You can also change the priority of
the build task to High, Medium, or Low by selecting Change background task priority from the
same right-click menu.

Repeat Steps 1 to 5 for each controller in your storage space, as required.

Continue with Partitioning and Formatting Your Logical Drives on page 35.

Partitioning and Formatting Your Logical Drives
The logical drives you create appear as physical disk drives on your operating system. You must
partition and format these logical drives before you can use them to store data.
Note: Logical drives that have not been partitioned and formatted cannot be used to store data.
Refer to your operating system documentation for more information.
Including More Systems in Your Storage Space
Note: Adaptec Storage Manager must be installed on every system that will be part of your storage
space.

If you have installed Adaptec RAID controllers on more than one system, to continue building
your storage space:
●

From each individual system, log in to Adaptec Storage Manager and repeat Steps 1 to 7 to
continue building your storage space, or

●

From your local system (the system you’re working on), log in to all other systems in your
storage space as remote systems (see page 26), then repeat Steps 1 to 7 to continue building
your storage space.

Chapter 3: Building Your Storage Space

●

The maximum number of supported RAID controllers varies depending on your operating
system. See Controller Support on page 17 for more information.
To continue, see Managing Your Storage Space on page 40.

Custom Configuration (Advanced)
Custom configuration helps you build your storage space manually by stepping you through
the process of creating logical drives, setting RAID levels, and configuring other settings.
To build your storage space with custom configuration:
1

In the Enterprise View, select the system you want, then select the controller you want.
Note how many available disk drives are connected to the controller; this information will
be helpful as you create logical drives.

On the toolbar, click Create.

When the wizard opens, select Custom configuration..., then click Next.

Chapter 3: Building Your Storage Space

●

Select a RAID level.
The most common RAID levels are listed first; advanced RAID levels are available by
clicking Advanced settings.

Note: To build a RAID Volume, see page 72. See Selecting the Best RAID Level on page 137
for more information about RAID levels.
5

Click Next.

On the left side of the window, enter a name for the logical drive. Names can include any
combination of letters and numbers, but cannot include spaces.

On the right side of the window, select the disk drives you want to use in the logical drive.
Adaptec Storage Manager prompts you to select the correct number of disk drives.
Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same
logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive
using a combination of SAS and SATA disk drives.
Number of disk drives required

Chapter 3: Building Your Storage Space

●

By default, Adaptec Storage Manager automatically sets the size of the logical drive and
maximizes the capacity of the disk drives you select. (To set a custom size for the logical
drive, see Step 9.)
8

(Optional) Create a global hot spare by clicking the Create Global Hot Spare button, then
clicking on an available disk drive. (Alternatively, Ctrl+click an available disk drive.)
Available disk drives are represented by light blue icons.
A plus sign (+) appears to indicate that the selected disk drive will be a hot spare. (To
remove a hot-spare designation from a disk drive, Ctrl+click it.)
Create Global Hot Spare button

Available disk drives are light-blue

A global hot spare has a plus
sign beside it

See Creating and Managing Hot Spares on page 53 for more information.
9

(Optional) To set a smaller logical drive size or modify other settings for this logical drive
click Advanced Settings, then customize the settings as required. See Fine-tuning Logical
Drives on page 64 for more information.

Chapter 3: Building Your Storage Space

●

10 If you have no other available disk drives, skip to Step 12.

If you have available disk drives and want to create additional logical drives, click Add
logical device to open a new tab in the wizard.
Tab for second logical drive

11 Repeat Steps 4 to 10 for each logical drive that you want to create on the controller.
12 Click Next, then review the logical drive settings.

This example shows two logical drives with RAID 5 are ready to be created.

To make changes, click Back.
Note: Some operating systems have size limitations for logical drives. Before continuing, verify
that the size of the logical drive is appropriate for your operating system. For more information,
refer to your operating system documentation.
13 Click Apply, then click Yes.

Adaptec Storage Manager builds the logical drive(s), indicated by a magnifying glass
moving across the new logical drive icon in the Logical Devices View. The configuration is
saved on the Adaptec controller and on the physical drives.

A magnifying glass means that a logical drive is being built.
It disappears once the logical drive has been created.

Chapter 3: Building Your Storage Space

●

14 Repeat Steps 1 to 13 for each controller in your storage space, as required.
15 Partition and format your logical drives. See page 35 for more information.
16 When you’ve finished building your storage space, continue with Managing Your Storage

Space on page 40.

Managing Your Storage Space
Once your storage space is built, you can add systems, controllers, and disk drives to meet your
changing needs, then create logical drives by repeating the steps in this chapter.
The next section of this User’s Guide, Part II: Monitoring and Modifying Your Storage Space,
introduces the features of Adaptec Storage Manager and describes how to protect, monitor,
modify, and maintain your storage space.
To become familiar with the user interface of Adaptec Storage Manager, continue with
Exploring Adaptec Storage Manager on page 42.

Part II:
Monitoring and Modifying Your
Storage Space
In this part:
Exploring Adaptec Storage Manager ............................. 42
Protecting Your Data ................................................... 52
Modifying Your Direct Attached Storage ........................ 59
Scheduling Recurring or Resource-Intensive Jobs .......... 74
Maintaining Physical Devices....................................... 80
Monitoring Status and Activity ..................................... 92
Updating and Customizing Adaptec Storage Manager .. 109
Solving Problems...................................................... 120

Exploring Adaptec Storage Manager
In this chapter...

Working in Adaptec Storage Manager .................................................................................. 43
Overview of the Main Window ............................................................................................. 43
Revealing More Device Information ..................................................................................... 48
Checking System Status from the Main Window ................................................................. 49
Getting Help ........................................................................................................................... 49
Logging Out of Adaptec Storage Manager ............................................................................ 50
Uninstalling Adaptec Storage Manager................................................................................. 50

Before you build your storage space, familiarize yourself with the main features of Adaptec
Storage Manager and learn to navigate to the information you need.

Chapter 4: Exploring Adaptec Storage Manager

●

Working in Adaptec Storage Manager
Adaptec Storage Manager provides multiple ways to work with its menus and windows.
Most menu options are available by:
●

Selecting items from the menu bar.

●

Clicking buttons on the tool bar.

●

Right-clicking on components in the main window. (Only tasks and windows associated
with a specific component are available on right-click menus.)

For simplicity, the tasks in this User’s Guide are explained mainly using menu bar options.

About the Actions Menu
Most of the main tasks in Adaptec Storage Manager are available from the Actions menu on
the menu bar. Options that appear on the Actions menu vary, depending on which type of
component is selected in the main window. For instance, managed systems, disk drives, and
hot spares each have specialized Actions menus.
For an overview of all Actions menu options, see What options are on the Actions menu? on
page 149.

Overview of the Main Window
The main window of Adaptec Storage Manager has three main panels—left, right, and
bottom—in addition to the other features shown in this figure.
The left panel always shows the Enterprise View; the bottom panel always shows the event log.
Different information, or views, appear in the right panel depending on which component is
selected in the Enterprise View. (In this example, a controller is selected in the Enterprise View,
and the right panel displays the Physical Devices and Logical Devices Views.)
Enterprise
View

Menu Bar
Tool Bar
Direct
Attached
Storage
branch

Event Log

Physical Devices
View

Logical Devices
View

Chapter 4: Exploring Adaptec Storage Manager

●

Resize the panels and scroll horizontally or vertically as required, to view more or less
information.

The Enterprise View
The Enterprise View is an expandable tree with one main branch, the Direct Attached Storage
branch, which displays automatically if you selected Direct Attached Storage when you
installed Adaptec Storage Manager.
Note: Two other branches of the Enterprise View—the iSCSI Storage branch and the Network
Attached Storage branch—are not applicable to direct attached storage and are therefore not
displayed unless you are also managing Snap iSCSI or NAS products with Adaptec Storage
Manager. For more information about Snap products, refer to the Adaptec Web site at
www.adaptec.com.

Under Direct Attached Storage, the Enterprise View lists the local system (the system you’re
working on) and any remote systems with direct attached storage that you have logged in to
from the local system. (See ‘Local’ or ‘Remote’? on page 26 for more information.)
Expand a system in the Enterprise View to the see its controllers.
When you select a component in the Enterprise View, the controllers, disk drives, or logical
drives (“devices”) associated with it appear in the right-hand panel of the window, as shown in
these figures.

By selecting a controller in the
Enterprise View...

...the disk drives (shown above) or enclosures and disk drives
(shown below) connected to it and the logical drives created with
those disk drives appear in the Physical and Logical Devices Views.

You can perform most tasks by selecting a controller in the Enterprise View and working with
its associated devices in the Physical and Logical Devices Views.

Chapter 4: Exploring Adaptec Storage Manager

●

What do the Enterprise View icons mean?
Icon

Description

System with direct attached storage controller and directly attached disk drives or enclosures
Enclosure
Controller

The Physical Devices View
When you select a controller in the Enterprise View, information about the physical devices
connected to that controller appear in the Physical Devices View. Disk drives designated as hot
spares have plus signs (+) beside them.

Controller 1...

...has six connectors and one
onboard expander, and is
connected to 28 disk drives.

Hold your cursor over any disk drive to see its status, connector/ID number, and
maximum speed. You can also click the arrow, shown at right, to see this same
information. See Revealing More Device Information on page 48 to change how disk drives
are represented.
To view the logical drives associated with a particular disk drive, see The Logical Devices View
on page 46.

Chapter 4: Exploring Adaptec Storage Manager

●

What do the icons in the Physical Devices View mean?
Icon

Description

Ready disk drive, not part of any logical drive
Disk drive with some space allocated to a logical drive, and some space available
Disk drive with no free space
Failed disk drive
Healthy global or dedicated hot spare protecting at least one logical drive (See Creating and
Managing Hot Spares on page 53 for more information.)
Hot spare with error (see page 54 for more information)
Hot spare being built into logical drive after disk drive failure
Hot spare built into logical drive after disk drive failure
Controller
Enclosure Management Device (represents an enclosure connected to your controller)

The Logical Devices View
When you select a controller in the Enterprise View, information about the logical drives and
arrays associated with that controller appear in the Logical Devices View. (A logical drive is a
group of physical disk drives that your operating system recognizes as a single drive. For more
information, see Understanding Logical Drives on page 60.)

Controller 1 is connected to...

...28 disk drives (some not shown
here)...

...from which two logical
drives have been created.

The RAID level of a logical drive is indicated by the number inside the logical drive’s
icon. For instance, the logical drive shown at right has RAID 1. Logical drives protected
by hot spares have plus signs (+) beside them, as shown at right.
Hold your cursor over any logical drive to see its name, status, and size. You can also click
the arrow, shown at right, to view this same information for all the logical drives at once.

Chapter 4: Exploring Adaptec Storage Manager

●

Click on a logical drive to highlight the disk drives that comprise it in the Physical Devices
View.

Five disk drives (plus one hot spare)
comprise the selected RAID 6 logical
drive.

You can also click on any disk drive to see which (if any) logical drive it belongs to. A disk drive
shaded in light blue is not part of any logical drive.
What do the icons in the Logical Devices View mean?
Icon

Description

Logical drive
Logical drive with healthy hot spare
Logical drive with a snapshot
Logical drive being initialized
Logical drive being modified
Logical drive being rebuilt after disk drive failure

Chapter 4: Exploring Adaptec Storage Manager

Revealing More Device Information
You can reveal more information about disk drives and logical drives by using the View
buttons (circled below) to change what information displays.
Note: Not all views are available for all components.

Default View
(Text View)
Click the arrows to expand list
and reveal basic information.

Click this button to see the size capacities of your disk
drives. Disk drives or segments of disk drives that are
included in logical devices are shaded brown.

Click this button to see the size capacities of your disk drives
relative to each other.

If your controller is connected to an enclosure, click this
button (not shown in the example above) to see all the disk
drives in an enclosure.
Note: Not all enclosures are supported by Adaptec Storage
Manager. Unsupported enclosures do not appear in
Enclosure View.

●

Chapter 4: Exploring Adaptec Storage Manager

●

Checking System Status from the Main Window
Adaptec Storage Manager includes an event log for at-a-glance system status and activity
information. The event log provides status information and messages about activity (or events)
occurring in your storage space. Double-click any event to see more information in an easierto-read format.

Warning- and Error-level icons, shown at right, appear next to components
(such as systems and logical drives) affected by a failure or error, creating a
trail, or rapid fault isolation, that helps you identify the source of a problem
when it occurs. See Identifying a Failed or Failing Component on page 121 for
more information.

Enclosure
Warning
Disk Drive
Error

If your storage space includes a controller with a temperature sensor, or an enclosure with an
enclosure management device, such as a SCSI Accessed Fault-Tolerant Enclosure (SAF-TE)
processor, temperature, fan, and power module status is displayed by status icons in the
Physical Device view, as shown in the next figure. These status icons change color to indicate
status (see page 95).
Status Icons

Power Module Status
Temperature Status
Fan Status

For more information, see Monitoring Status and Activity on page 92.
Note: By default, all Warning- and Error-level events activate an audible alarm. See If your
enclosure does not have an enclosure management device, the status icons appear but do not
indicate status. on page 95 for more information.

Getting Help
Adaptec Storage Manager online Help includes conceptual information, glossary definitions,
and descriptions of on-screen menus and items, in addition to step-by-step instructions for
completing tasks.
To open the online Help, click the Help button (shown at right). Alternatively, press
the F1 key, or in the menu bar select Help, then click Search or Contents.
Press the Help button in a dialog box or wizard for help with that specific dialog box, window,
or procedure.
Additionally, you can find the most commonly asked-about information in Quick Answers to
Common Questions... on page 146 of this User’s Guide.

Chapter 4: Exploring Adaptec Storage Manager

●

Logging Out of Adaptec Storage Manager
To log out of Adaptec Storage Manager:
1

In the Enterprise View, click on the local system.

In the menu bar, select Actions, then click Log out.

You are logged out of Adaptec Storage Manager.

Logging Back In
To log in to Adaptec Storage Manager:
1

In the Enterprise View, click on the local system.

In the menu bar, select Actions, then click Log in.

Enter your user name and password, then click Connect.

Uninstalling Adaptec Storage Manager
To uninstall Adaptec Storage Manager, follow the instructions for your operating system.

Uninstalling From Windows Systems
To uninstall Adaptec Storage Manager from a Windows system, use the Add or Remove
Programs tool in the Control Panel. All Adaptec Storage Manager components are uninstalled.

Uninstalling From Linux Systems
To uninstall Adaptec Storage Manager from a Linux system, type this command:
rpm --erase StorMan

Adaptec Storage Manager is uninstalled.

Uninstalling From UnixWare or OpenServer Systems
To uninstall Adaptec Storage Manager from a UnixWare or OpenServer system, type this
command:
pkgrm StorMan

Adaptec Storage Manager is uninstalled.

Chapter 4: Exploring Adaptec Storage Manager

Uninstalling From Solaris Systems
To uninstall Adaptec Storage Manager from a Solaris system, type this command:
pkgrm StorMan

Adaptec Storage Manager is uninstalled.

Uninstalling From VMWare Systems
To uninstall Adaptec Storage Manager from a VMWare system, type this command:
rpm --erase StorMan

Adaptec Storage Manager is uninstalled.

●

Protecting Your Data
In this chapter...

Creating and Managing Hot Spares ...................................................................................... 53
Creating a Snapshot ............................................................................................................... 56
Enabling Copyback ................................................................................................................ 58

In addition to the standard (RAID 0, RAID 1, RAID 5, RAID 10, RAID 50) and enhanced
(RAID 1E, RAID 5EE, RAID 6, RAID 60) RAID levels, controllers with the Adaptec Advanced
Data Protection Suite include additional methods of protecting the data on your storage space.
This chapter describes how to use hot spares, snapshots, and copyback to protect your stored
data.

Chapter 5: Protecting Your Data

●

Creating and Managing Hot Spares
A hot spare is a disk drive that automatically replaces any failed drive in a logical drive, and can
subsequently be used to rebuild that logical drive. (For more information on recovering from a
disk drive failure, see page 122.)

Hot Spare Limitations
●

You can’t create a hot spare for RAID 0 logical drives, simple volumes, or spanned volumes.

●

You can’t create a hot spare from a disk drive that is already part of a logical drive.

●

You should select a disk drive that is at least as big as the largest disk drive it might replace.

●

Adaptec recommends that you not designate a SAS hot spare for a logical drive comprising
SATA disk drives, or a SATA hot spare for a logical drive comprising SAS disk drives.

Dedicated Spare or Global Spare?
A global hot spare is not assigned to a specific logical drive and will protect any logical drive on
the controller (except RAID 0 logical drives). You can designate a global hot spare before or
after you build logical drives on a controller; you can also designate a global hot spare while
you’re creating a logical drive. To designate a global hot spare, see page 53.
A dedicated hot spare is assigned to one or more specific logical drives and will only protect
those logical drives. (A dedicated hot spare that has been assigned to protect more than one
logical drive is called a pool spare.) You must create the logical drive before you can assign a
dedicated hot spare. To assign a dedicated hot spare or pool hot spare, see page 54.

Designating a Global Hot Spare
This section describes how to designate a global hot spare before or after you build a logical drive.
Note: To designate a global hot spare while you’re creating a logical drive, see Step 7 on page 37.
To designate a global hot spare:
1

In the Enterprise View, click the controller on which you want a global hot spare.

In the Physical Devices View, click the disk drive you want to designate as a hot spare. (See
Hot Spare Limitations for help selecting a disk drive.)

Click the Create global hot-spare drive button.

A plus sign appears beside the selected disk drive, indicating that it’s designated as a hot
spare. (A yellow plus sign indicates an error. See What Do the Hot Spare Icons Mean? on page
54 for help solving the problem.) A plus sign also appears beside each existing logical drive.
Any other logical drives created on the controller will automatically be protected by that
global hot spare.

Chapter 5: Protecting Your Data

●

Assigning a Dedicated Hot Spare or Pool Hot Spare
A dedicated hot spare is assigned to one or more specific logical drives. (A dedicated hot spare
that has been assigned to protect more than one logical drive is called a pool hot spare.)
Note: You must create the logical drive before you can assign a dedicated hot spare.
To assign a dedicated or pool hot spare:
1

In the Enterprise View, click the controller on which you want a dedicated hot spare.

In the Physical Devices View, click the disk drive you want to designate as a hot spare. (See
Hot Spare Limitations on page 53 for help selecting a disk drive.)

In the menu bar, select Actions, then click Create dedicated hot-spare drive for, then click
the name of the logical drive (in this example, Device 1).

A plus sign appears beside the selected disk drive, indicating that it’s designated as a
dedicated hot spare. (A yellow plus sign indicates an error. See What Do the Hot Spare
Icons Mean? on page 54 for help solving the problem.)
4

To use the same dedicated hot spare to protect another logical drive (create a pool hot
spare), repeat Step 2 and Step 3.

What Do the Hot Spare Icons Mean?
Icon

Explanation

Action

Healthy global or dedicated hot spare

No action required.

Error on hot spare:
● Hot spare is not assigned to any logical
drives

●

Create at least one logical drive on the same
controller

●

Hot spare is too small to protect the
logical drive(s) it’s assigned to

●

Designate larger disk drive as hot spare

●

Global hot spare was designated before
any logical drives were built

●

Create at least one logical drive on the same
controller

Hot spare has been built into a logical drive
after disk drive failure

Designate replacement or other available disk
drive as new hot spare; remove ‘hot spare’
designation from disk drive (see Removing or
Deleting a Dedicated Hot Spare)

Chapter 5: Protecting Your Data

●

Removing or Deleting a Dedicated Hot Spare
You can delete a dedicated hot spare or remove it from a logical drive. You may want to do this to:
●

Make disk drive space available for another logical drive.

●

Make a dedicated hot spare into a global hot spare.

●

Remove the ‘hot spare’ designation from a disk drive that is no longer being used as a hot
spare. (When a hot spare is built into a logical drive after a disk drive failure, it retains its
‘hot spare’ designation even though it can no longer protect the logical drives it’s assigned
to. See Recovering from a Disk Drive Failure on page 122 for more information.)

To remove or delete a dedicated hot spare:
1

In the Enterprise View, click the controller associated with the hot spare.

In the Physical Devices View, click the hot spare.

In the menu bar, select Actions, then click Delete dedicated hot-spare drive, or click
Remove dedicated hot-spare drive from, then select the logical drive you want (in this
example, Device 1).

The hot spare is deleted or removed, and the disk drive becomes available for other uses in
your storage space.

Deleting a Global Hot Spare
You can delete a global hot spare. You may want to do this to:
●

Make disk drive space available for another logical drive.

●

Make a global hot spare into a dedicated hot spare.

●

To remove or delete a dedicated hot spare:
1

In the Enterprise View, click the controller associated with the hot spare.

In the Physical Devices View, click the hot spare.

Chapter 5: Protecting Your Data

●

In the menu bar, select Actions, then click Delete hot-spare drive.

The hot spare is deleted and the disk drive becomes available for other uses in your storage
space.

Creating a Snapshot
Note: Snapshot is an upgrade feature; if the snapshot feature is locked, see Adding Enhanced
Features on page 110 for information on purchasing a feature key.
Snapshots are only supported on Windows and Linux operating systems.

A snapshot is a frozen image of a logical drive at a particular point in time. You can copy the
data on one logical drive to another logical drive by creating a snapshot. You may want to do
this if you want to back up your data to tape, clone a drive, or copy the data to multiple servers.
There are two snapshot options:
●

Snapshot Backup—Copies all data on a logical drive so that it can be moved from one
server to another. See page 58.

●

Snapshot Nobackup—Creates a temporary copy of a logical drive for tape backup and
reference (uses less system resources than Snapshot Backup). See page 57.

To delete an existing snapshot, see page 58.

Snapshot Limitations
●

You can create a snapshot on systems running Windows or Linux only.

●

You can create a snapshot of only one controller at a time; you can’t create a snapshot that
includes multiple controllers.

●

The source logical drive (the logical drive that you’re copying) and the target logical drive
(the logical drive that you’re copying to) must be on the same controller.

●

The source and target logical drives may have the same or different RAID levels.

●

You can create up to four snapshots on each controller.

●

The size of the target logical drive must be greater than or equal to the size of the source
logical drive.

●

You can’t take a snapshot of a booted operating system volume.

●

You can’t modify any information on a snapshot.

Chapter 5: Protecting Your Data

●

Creating a Snapshot With Backup
! Caution: To avoid a corrupted snapshot, ensure that no files are open or in use on the source
logical drive before you begin this task.

To create a snapshot with backup:
1

In the Logical Devices View, right-click the logical drive you want to copy.

Click Create snapshot, select with backup to, the

In click the name of the of the target logical drive (in this example, “Device1”).

Note: Only logical drives that can support the snapshot are listed.
4

Click Yes to create the snapshot.
The snapshot is created on the target logical drive, which now appears in Adaptec Storage
Manager with a camera icon beside it.

Target Logical Drive with Snapshot
Source Logical Drive

Chapter 5: Protecting Your Data

●

Creating a Snapshot Without Backup
! Caution: To avoid a corrupted snapshot, ensure that no files are open or in use on the source
logical drive before you begin this task.

To create a snapshot without backup:
1

In the Logical Devices View, right-click the logical drive you want to copy.

Click Create snapshot, select without backup to, then click the name of the of the target
logical drive (in this example, “LogicalB2”).

Note: Only logical drives that can support the snapshot are listed.
3

Click Yes to create the snapshot.
The snapshot is created on the target logical drive, which now appears in Adaptec Storage
Manager with a camera icon beside it (see Step 4 on page 57).

Use an operating system-level or third-party data backup tool to move the snapshot onto a
tape drive or other server.

Deleting a Snapshot
When a snapshot is no longer needed, you can delete it from Adaptec Storage Manager.
To delete a snapshot:
1

In the Logical Devices View, right-click the snapshot you want to delete, then click
Remove snapshot.

Click Yes to delete the snapshot.
The snapshot is deleted.

Enabling Copyback
When a logical drive is rebuilt using a hot spare (see page 122), data from the failed drive is
transferred to the hot spare. When copyback is enabled, data is moved back to its original
location once the controller detects that the failed drive has been replaced. Once the data is
copied back, the hot spare becomes available again.
To enable or disable copyback, in the Enterprise View, right-click the controller, then click
Enable or Disable copy back mode. (The copyback setting is a toggle switch.)

Modifying Your Direct Attached
Storage

In this chapter...

Understanding Logical Drives ............................................................................................... 60
Creating and Modifying Logical Drives ................................................................................ 61
Fine-tuning Logical Drives .................................................................................................... 64
Verifying Logical Drives ......................................................................................................... 66
Increasing the Capacity of a Logical Drive............................................................................ 68
Changing the RAID Level of a Logical Drive........................................................................ 71
Deleting a Logical Drive......................................................................................................... 71
Creating a RAID Volume ....................................................................................................... 72

This chapter explains how to create and modify logical drives.

Chapter 6: Modifying Your Direct Attached Storage

●

Understanding Logical Drives
A logical drive is a group of physical disk drives that appears to your operating system as a
single drive that can be used for storing data.
A logical drive can comprise one or more disk drives and can use part or all of each disk drive’s
capacity.
It is possible to include the same disk drive in two different logical drives by using just a
portion of the space on the disk drive in each, as shown in the following figure.
Three Disk Drives
(500 MB Each)
One RAID 1
Logical Drive

One RAID 5 Logical
Drive
250 MB 250 MB

250 MB

250 MB
250 MB

Available 250 MB
Space

250 MB
250 MB

250 MB 250 MB

Appears to Operating
System as one
250 MB disk drive

Appears to Operating
System as one
500 MB disk drive

Disk drive space that has been assigned to a logical drive is called a segment. A segment can
include all or just a portion of a disk drive’s space. A disk drive with one segment is part of one
logical drive, a disk drive with two segments is part of two logical drives, and so on. A segment
can be part of only one logical drive. When a logical drive is deleted, the segments that
comprised it revert to available space (or free segments).
A logical drive can include redundancy, depending on the RAID level assigned to it. (See
Selecting the Best RAID Level on page 137 for more information.)
Once a logical drive has been created, you can change its RAID level or increase its capacity to
meet changing requirements. You can also protect your logical drives by assigning one or more
hot spares to them. (See page 53 for more information.)

Chapter 6: Modifying Your Direct Attached Storage

●

Creating and Modifying Logical Drives
For basic instructions for creating logical drives, see Building Your Storage Space on page 25.
This section describes three additional scenarios for creating logical drives, and provides
instructions for modifying a logical drive as it’s being created.
●

To create a new logical drive of a specified size, see the following section.

●

To create a logical drive from different-sized disk drives, see page 62.

●

To create a logical drive using available segments of disk drives, see page 63.

●

To stop the creation of a new logical drive, see page 63.

●

To change the priority of a new logical drive’s creation, see page 63.

Creating a Logical Drive of a Specified Size
As described in Step 7 on page 37, Adaptec Storage Manager automatically sets the size of a
new logical drive to maximize the capacity of the disk drives that it comprises. However, you
can choose to set the size for a new logical drive. You may want to do this to maximize your
available disk drive space, or allocate available space to more than one logical drive.
To set the size of a logical drive:
1

Complete Steps 1 through 7 in Custom Configuration (Advanced) on page 36.

Click Advanced Settings.
The maximum size of the logical drive appears in the Size (GB) box.

Enter the new size for the logical drive. The size you enter must be less than or equal to the
maximum size.

Click Next.

Review the logical drive settings, click Apply, then click Yes.
Adaptec Storage Manager builds the logical drive. The configuration is saved in the
Adaptec controller and in the physical drives.
If the disk drives you used to create this logical drive have available space left over, you can
use them to create a new logical drive (see page 63), or to expand an existing logical drive
(see page 68).

Chapter 6: Modifying Your Direct Attached Storage

●

Including Different-sized Disk Drives in a Logical Drive
You can combine disk drives of different sizes in the same logical drive. If the logical drive
includes redundancy, however, the size of each segment can be no larger than the size of the
smallest disk drive. (See Selecting the Best RAID Level on page 137 for more information about
redundancy.)
Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same
logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using
a combination of SAS and SATA disk drives.
To create a logical drive with disk drives of different sizes, follow the instructions in Building
Your Storage Space on page 25.
When the logical drive is created, it appears similar to the example in the next figure, where a
RAID 5 logical drive includes two disk drives of one size and two of another—the disk drive
icons indicate that the two larger disk drives still have available space.

Disk drive icons show
space still available

The Full Size Capacity View of the same RAID 5 logical drive shows that the larger disk drives
still have available space (free segments, indicated in light-blue) that is not part of a logical
drive. It also shows that the disk drive designated as a hot spare is large enough to replace any
of the disk segments included in the logical drive.

Light-blue segments are not part of a logical drive
and are still available for use.

You can include a disk drive’s available space in a new logical drive (see page 63), or add it to
an existing logical drive (see page 68).

Chapter 6: Modifying Your Direct Attached Storage

●

Creating a Logical Drive Using Available Segments
Free segments on a disk drive can be used to create a new logical drive. (Each segment can only
be used in one logical drive at a time.)
To create a logical drive using free segments on disk drives:
1

Complete Steps 1 through 5 in Custom Configuration (Advanced) on page 36.

In the Physical Devices panel, select the disk drives and/or free disk drive segments you
want to use in the logical drive.
Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same
logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive
using a combination of SAS and SATA disk drives.
In this example, two free segments of larger disk drives are combined with smaller disk
drives to create a RAID 5 logical drive.

Free segments of
larger disk drives
used in logical
drive

Click Next.

Review the logical drive settings.

Click Apply, then click Yes.
Adaptec Storage Manager builds the logical drive. The configuration is saved in the
Adaptec controller and in the physical drives.

Stopping the Creation of a Logical Drive
To stop the creation of a new logical drive, right-click the magnifying glass icon (shown
at right), then select Stop current task.

Changing the Priority of the Creation of a Logical Drive
To change the priority of the creation of a logical drive to High, Medium, or Low, right-click
the magnifying glass icon, then select Change background task priority.
Note: To set the default priority for all tasks on the same controller, see Setting a Controller’s
Default Task Priority on page 85.

Chapter 6: Modifying Your Direct Attached Storage

●

Fine-tuning Logical Drives
You can fine-tune a new or existing logical drive to meet your needs by changing its name or
adjusting the Advanced settings described in this section. (Not all options are available for all
controllers or all RAID levels.)

Renaming a Logical Drive
To change the name of a logical drive:
1

In the Enterprise View, click the controller associated with the logical drive.

In the Logical Devices View, click the logical drive.

In the menu bar, select Actions, then click Change logical device name.

Type the new name, then click OK.
The logical drive is updated with its new name.

Adjusting a Logical Drive’s Advanced Settings
Note: The default settings in Adaptec Storage Manager are optimal for most users and storage
spaces. Only advanced users should change the settings described in this section.
To fine-tune a logical drive:
1

Open the list of Advanced settings.
If you are creating a new logical drive, follow the instructions in Step 7 on page 37.
If you are modifying an existing logical drive:

In the Enterprise View, click the controller associated with the logical drive.

In the Logical Devices View, click the logical drive.

In the menu bar, select Actions, then click Expand or change logical device (shown in
the figure in Step 3 on page 64.

Click Next, then click Advanced settings.

Modify the available settings as required for your logical drive (not all options are available
for all controllers or all RAID levels):
●

Logical drive size (see page 61)

●

Stripe size (see page 65)

●

Write cache (see page 65)

●

Read cache (see page 65)

●

Initialize priority (see page 66)

●

Initialize method (see page 66)

Click Next.

To apply the changes immediately, click Apply.
To schedule the changes for later, click Schedule, then set the date and time. (For more
information, see Scheduling a Task on page 75.)

Chapter 6: Modifying Your Direct Attached Storage

●

Changing the Stripe Size
The stripe size is the amount of data (in KB) written to one partition before the controller
moves to the next partition in a logical drive.
Stripe size options vary, depending on your controller. Normally, the default stripe size
provides the best performance.
For RAID 6 and RAID 60 logical drives, the more disk drives there are in the logical drive, the
fewer the stripe size options.

Changing the Write Cache Setting
The write cache setting determines when data is stored on a disk drive and when the controller
communicates with the operating system.
●

Disabled (write-through)—The controller sends (or writes) the data to a disk drive, then
sends confirmation to the operating system that the data was received. Use this setting
when performance is less important than data protection.

●

Enabled (write-back)—The controller sends confirmation to the operating system that the
data was received, then writes the data to a disk drive. Use this setting when performance is
more important than data protection and you aren’t using a battery-backup cache.
Enabled is the default setting.

Note: (RAID 10, 50, and 60 only) All logical drives within a RAID 10/50/60 logical drive must have
the same write cache setting—either all write-through or all write-back.

To quickly change the write cache setting:
1

Click the logical drive you want.

In the menu bar, select Actions, click Configure write cache, then select Enabled or
Disabled as required.
The write cache setting is changed.

Changing the Read Cache Setting
When read caching is enabled, the controller monitors the read access to a logical drive and, if it
sees a pattern, pre-loads the cache with data that seems most likely to be read next, increasing
performance.
●

Enabled—The controller transfers data from the logical drive to its local cache in portions
equal to the stripe size. Use this setting for the best performance when workloads are
steady and sequential. Enabled is the default setting.

●

Disabled—The controller transfers data from the logical drive to its local cache in portions
equal to the system I/O request size. Use this setting for the best performance when
workloads are random or the system I/O requests are smaller than the stripe size. (For more
information about system I/O requests, refer to your operating system documentation.)

To quickly change the read cache setting:
1

Click the logical drive you want.

In the menu bar, select Actions, click Configure read cache, then select Enabled or
Disabled as required.
The read cache setting is changed.

Chapter 6: Modifying Your Direct Attached Storage

●

Changing the Initialize Priority
The Initialize Priority setting determines the priority for the initialization of the logical drive.
The default setting is High, which means that the logical drive is initialized as quickly as possible.

Changing the Initialize Method
The Initialize Method setting determines how a logical drive is initialized (prepared for reading
and writing), and how long initialization will take. The settings are presented in order of
slowest to fastest method.
●

Build—(slowest) For RAID 1 logical drives, data is copied from the primary drive to the
mirror drive; for RAID 5 logical drives, parity is computed and written. Build is the default
setting for most logical drives (see Quick method below).
Adaptec Storage Manager performs build initializations in the background; you can use
the logical drive immediately.

●

Clear—Every block in the logical drive is overwritten, removing all existing data. You can’t
use the logical drive until the initialization is complete.

●

Quick—(fastest) The logical drive is made available immediately. Quick is the default
setting for RAID 1, RAID 1EE, and RAID 10 logical drives.

Verifying Logical Drives
To ensure that there are no data problems on your logical drives, it is important to verify them.
When you verify a logical drive, Adaptec Storage Manager checks it for inconsistent or bad data
and then fixes any problems. (You can also choose to verify a logical drive without fixing it.)
Logical drives without redundancy (for instance, RAID 0 logical drives) do not need to be verified.
In Adaptec Storage Manager, logical drive verification can occur in different ways, depending
on your controller:
●

Automatic verification—If your controller supports build initialization, Adaptec Storage
Manager automatically verifies all new redundant logical drives. No manual verification is
required.
To see if your controller supports build initialization, right-click the controller in the
Enterprise View and click Properties.

●

Manual verification—If your controller doesn’t support build initialization, a Warninglevel event notice appears in the event log prompting you to verify a logical drive before
you begin to use it. To verify a logical drive manually, see Verifying and Fixing a Logical
Drive on page 67.

●

Background verification—If your controller supports background consistency check,
Adaptec Storage Manager continually and automatically checks your logical drives once
they’re in use.
To see if your controller supports background consistency check, right-click the controller
in the Enterprise View, then click Properties. To enable or disable background consistency
check or to set the checking period, see page 68.
Note: If your controller doesn’t support background consistency check, Adaptec highly
recommends that you verify your logical drives weekly, following the instructions in Verifying
and Fixing a Logical Drive on page 67.

Chapter 6: Modifying Your Direct Attached Storage

●

Verifying and Fixing a Logical Drive
Note: To verify a logical drive without fixing it, see page 67.
While Adaptec Storage Manager verifies and fixes a logical drive, you can’t complete any other
tasks on the controller. Because the verification can take a long time to complete, you may
want to schedule it as a task to be completed overnight or on a weekend.
To verify and fix a logical drive:
1

Ensure that no activity is taking place on the controller associated with the logical drive
you want to verify and fix.

In the Enterprise View, click the controller.

In the Logical Devices View, click the logical drive.

In the menu bar, select Actions, then click Verify with fix.

To begin the verification immediately, click Yes.
To schedule the verification, click Schedule, then set the date and time. You can also
choose to set the verification as a recurring task. (For more information on scheduling
tasks, see page 75.)
Note: Don’t power off the system while the verification is in progress. If you do, the verification
will stop.

While the verification is in progress, the logical drive is shown as an animated icon
(as shown at right) to indicate that the task is in progress.
When the verification is complete, an event notice is generated in the local system’s event
log (and broadcast to other systems, if you have event notification set up—see Notifying
Users by Event Log Message About Status and Activity on page 96).
You can now continue working on the controller.

Verifying a Logical Drive (Without Fix)
Note: To verify and fix a logical drive, see page 67.
While Adaptec Storage Manager verifies a logical drive, you can’t complete any other tasks on
the controller associated with that logical drive. Because verification takes a long time to
complete, you may want to schedule it as a task to be completed overnight or on a weekend.
To verify a logical drive:
1

Ensure that no activity is taking place on the controller associated with the logical drive
you want to verify and fix.

In the Enterprise View, click the controller.

In the Logical Devices View, click the logical drive.

In the menu bar, select Actions, then click Verify.

Chapter 6: Modifying Your Direct Attached Storage

●

To begin the verification immediately, click Yes.
To schedule the verification for later, click Schedule, set the date and time, then click
Apply. You can also set the verification to recur. (For more information on scheduling
tasks, see page 75.)
Note: Don’t power off the system while the verification is in progress. If you do, the verification
will stop.
While the verification is in progress, the logical drive is shown as an animated icon
(as shown at right) to indicate that the task is in progress.
When the verification is complete, an event notice is generated in the local system’s event
log (and broadcast to other systems, if you have event notification set up—see Notifying
Users by Event Log Message About Status and Activity on page 96).
You can now continue working on the controller.

Enabling/Disabling Background Consistency Check
If your controller supports background consistency check, Adaptec Storage Manager
continually and automatically checks your logical drives once they’re in use. (To see if your
controller supports background consistency check, right-click the controller in the Enterprise
View, then click Properties.)
To enable or disable background consistency check:
1

In the Enterprise View, click the controller.

In the menu bar, select Actions, then click Enable (Disable) background consistency check.
The controller is updated with the new setting.

Setting the Background Consistency Check Period
You can choose how often Adaptec Storage Manager checks for inconsistent or bad data on
your logical drives and hot-spares.
To change the background consistency check period:
1

In the Enterprise view, select a controller.

Right-click Background Consistency Check, then select Change period.
The Change background consistency check period window opens.

Adjust the slider control from Very Slow (365 days) to Fast (10 days). Alternatively, in the
New Period field, use the arrow keys to increase or decrease the setting.

Click OK.

Increasing the Capacity of a Logical Drive
You can add more disk drive space to a logical drive to increase its capacity (or expand it).
Note: The maximum size of a logical drive varies by controller. Refer to your controller’s
documentation for more information.

Chapter 6: Modifying Your Direct Attached Storage

●

The expanded logical drive must have a capacity that’s greater than or equal to the original
logical drive.
To increase the capacity of a logical drive:
1

In the Enterprise View, click the controller associated with the logical drive.

In the Logical Devices View, click the logical drive.

In the menu bar, select Actions, then click Expand or change logical device (shown in the
figure in Step 4 on page 67).
A wizard opens to help you modify the logical drive.

Click Next.

Chapter 6: Modifying Your Direct Attached Storage

●

Click on the disk drive(s) or disk drive segments you want to add to the logical drive.
Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same
logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive
using a combination of SAS and SATA disk drives.
If you want to remove a specific disk drive or segment and replace it with another one (for
instance, replace a smaller disk drive with a larger one), click on the disk drive you want to
remove.
An X indicates that the selected disk drive will be removed from the logical drive, and you
are prompted to select another disk drive (of greater or equal size) to replace it.
Flashing arrow
prompts you to
replace the
deselected disk
drives

Modify the Advanced Settings, if required. (See Fine-tuning Logical Drives on page 64.)

Click Next.

Review the new logical drive settings. To make changes, click Back.
Note: Some operating systems have size limitations for logical drives. Before you save the
configuration, verify that the size of the logical drive is appropriate for your operating system.

To update your logical drive immediately, click Apply, then click Yes.
To schedule the changes for later, click Schedule, set the date and time, then click Apply.
(For more information on scheduling tasks, see page 75.)

Extending a Partition on a Logical Drive
(Windows 2003, Windows XP, and Windows 2000 only) If you have expanded a logical drive,
you can extend the partition on that logical drive to use the newly added space. Refer to your
operating system instructions for more information.

Chapter 6: Modifying Your Direct Attached Storage

●

Changing the RAID Level of a Logical Drive
As your requirements change, you can change the RAID level of your logical drives to suit your
needs. You may want to do this to add redundancy to protect your data, or improve data
availability for speedier access to your data. See Selecting the Best RAID Level on page 137 for
more information.
Changing the RAID level normally requires one or more disk drives to be added to or removed
from the logical drive. Adaptec Storage Manager won’t allow you to continue unless you have
the right number of disk drives available.
To change the RAID level of a logical drive:
1

In the Enterprise View, click the controller associated with the logical drive.

In the Logical Devices View, click the logical drive.

In the menu bar, select Actions, then click Expand or change logical device (see page 69).
A wizard opens to help you change the RAID level.

Select a new RAID level, then click Next. Only valid options are offered.

In the Logical Devices panel, select the disk drives you want to use in the modified logical drive.
Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same
logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive
using a combination of SAS and SATA disk drives.
Adaptec Storage Manager prompts you to select the correct number of disk drives.
If you want to remove a specific disk drive and replace it with another one (for instance,
replace a smaller disk drive with a larger one), click on the disk drive you want to remove.
An X indicates that the selected disk drive will be removed from the logical drive. (See the
figure on page 70 for an example.)

Modify the Advanced Settings, if required. (See Fine-tuning Logical Drives on page 64.)

Click Next.

To update your logical drive immediately, click Apply, then click Yes.
To schedule the changes for later, click Schedule, set the date and time, then click Apply.
(For more information, see page 75.)

Deleting a Logical Drive
! Caution: When you delete a logical drive, you lose all data stored on that logical drive.
To delete a logical drive:
Ensure that you no longer need the data stored on the logical drive.
1

In the Enterprise View, click on the controller associated with the logical drive.

In the Logical Devices View, click the logical drive.

Chapter 6: Modifying Your Direct Attached Storage

In the menu bar, select Actions, then click Delete logical device.

When prompted, click Yes to delete the device, or No to cancel the deletion.

●

If you click Yes, the logical drive is deleted. The disk drives or drive segments included in the
logical drive become available, and can be used to create a new logical drive (see page 63), or
to expand an existing logical drive (see page 68).

Creating a RAID Volume
A RAID Volume comprises two or more logical drives connected end-to-end. The logical
drives in a RAID Volume:
●

Must be built using disk drives connected to the same controller.

●

Must have the same RAID level assigned.

●

Must not be striped together.

●

May have equal or different capacities.

To build a RAID Volume:
1

Create two or more logical drives that meet the requirements listed at the beginning of this
section, and wait for them to build and initialize. For instructions, see Express
Configuration: The Easy Way on page 33 or Custom Configuration (Advanced) on page 36.
This example shows two RAID 5 logical drives, which can be used to build a RAID volume.

On the toolbar, click Create.

When the configuration wizard opens, select Custom configuration..., then click Next.

Click Advanced settings, select RAID Volume, then click Next.

In the Logical Devices panel, select the logical drives you want to use in the RAID Volume.

Chapter 6: Modifying Your Direct Attached Storage

●

Adaptec Storage Manager prompts you to select the correct number of logical drives.
Number of disk drives required

Modify the Advanced Settings, if required. (See Fine-tuning Logical Drives on page 64 for
more information.)

Click Next to review the RAID Volume settings. To make changes, click Back.
This example shows one RAID Volume ready to be created.

Click Apply, then click Yes.
Adaptec Storage Manager builds the RAID Volume. The configuration is saved on the
Adaptec controller and on the physical drives. Adaptec Storage Manager replaces the
individual logical drives with a single RAID Volume in the Logical Devices View.

RAID Volume replaces the two RAID
5 logical drives shown in Step 1

Partition and format your RAID Volume. See page 35 for more information.

Scheduling Recurring or ResourceIntensive Jobs

In this chapter...

Scheduling a Task ................................................................................................................... 75
Opening the Task Manager .................................................................................................... 76
Monitoring Tasks.................................................................................................................... 77
Modifying a Task .................................................................................................................... 78
Deleting a Task........................................................................................................................ 78
Disabling the Task Manager................................................................................................... 78

Adaptec Storage Manager allows you to schedule some types of jobs (or tasks) to complete at
convenient times. Additionally, you can schedule some tasks to recur at preset times.
A Task Manager utility helps you manage the tasks you schedule.
This chapter describes how to schedule, monitor, and manage tasks.

Chapter 7: Scheduling Recurring or Resource-Intensive Jobs

●

Scheduling a Task
If a task is lengthy and limits access to components on your storage space, you may want to set
a date and time for the task to complete, instead of running the task while there is activity on
your storage space.
If a task must be performed regularly, you can schedule it to recur at preset times.
You can schedule these Adaptec Storage Manager tasks:
●

Expanding a logical drive

●

Changing a logical drive’s RAID level

●

Modifying the stripe size of a logical drive

●

Verifying a logical drive

●

Verifying and fixing a logical drive

To schedule one of these tasks:
1

Complete each step of the task until you are prompted to click Apply. (Don’t click Apply.)

Schedule button

Click Schedule.
The schedule window opens. (The window you see may be different from the one shown
in this example, depending on which type of task you are scheduling.)

Chapter 7: Scheduling Recurring or Resource-Intensive Jobs

●

Set the date and time for the task.
Note: Keep geography in mind—If you are scheduling tasks on remote systems located in
other geographical areas, remember that the time you set for a scheduled task is that
system’s time, which may be different from local time. You will be prompted to select a new
time if the one you’ve set occurs in the past on the remote system.

Set the recurrence frequency from the drop-down menu, if the option is available for this
task and you want it to occur regularly. You can set a task to recur daily, weekly, or
monthly.

Click Apply.
The task is saved in the Task Manager, and the scheduled task is added to the Task List. For
more information about the Task Manager, see the following section.

Opening the Task Manager
You can use the Task Manager to monitor and modify the tasks you have scheduled. (To
schedule a task, see page 75.)
Tasks are associated with systems. When you open the Task Manager, you see the scheduled
tasks associated with that local or remote system only.
To open the Task Manager, in the tool bar, click Configure, point to the system, then click
Tasks.

The Task Manager opens on the Tasks tab of a new window. The Tasks tab has two main
panels, as shown in this figure. All scheduled tasks for the system appear in the task list; all
events related to scheduled tasks on that system appear in the event log.:
Tasks Tab

Task List

Task Event
Log

Note: From the Tasks tab, you can access other utilities in this window, such as the Email
Notification Manager (see page 101), by clicking their tabs.

Chapter 7: Scheduling Recurring or Resource-Intensive Jobs

●

Monitoring Tasks
Use the two main panels of the Task Manager—the task list and the task event log—to monitor
your tasks.

Monitoring Upcoming Tasks in the Task List
The Task List displays all scheduled tasks in order of creation, and includes basic information
about each task. Although you can’t sort the tasks in any other order, you can reorganize the
columns in the Task List by clicking and dragging the column heads.
The Status column of the Task List shows the current condition of each task:
●

Scheduled—The task is scheduled to be completed at a future date and time.

●

Executed—The task has been completed successfully.

●

Executed*—A recurring task has been completed once and will be repeated at the
scheduled time.

●

Error—The task has not been completed successfully. (For more information about an
error, double-click the task in the Task List to open the Task Properties window.)

In the menu bar, click View task for additional detail about any task in the Task List.

Checking Past Tasks and Events in the Event Log
The Event Log displays detailed information about the Task Manager itself, such as when
scheduled events were modified, deleted, or completed successfully.
By default, task events are listed in the order they occurred, with the most recent event first. To
make it easier to find a specific event, click on the column heads to sort task events. You can also
reorganize the columns by clicking and dragging the column heads.
The Event Log uses icons to show the status of past tasks:
Icon

Status

Explanation and Solution

Information

The task or event completed successfully. No action required.

Warning

The task missed its start time. Reschedule the task to clear the error, as
described in Modifying a Task on page 78.

Error

The task failed. Delete the task to clear the error. Schedule the task again, as
described in Scheduling a Task on page 75.)

Double-click on an event to see basic information about the event in the Task Properties
window. Click Next to see the next event in the list.

Chapter 7: Scheduling Recurring or Resource-Intensive Jobs

●

Modifying a Task
If your requirements change, you can reschedule a task to a different date or time. You can also
modify the task description that appears in the Task List. Creating a custom task description
makes it easier to find the task in the Task List.
To modify a scheduled task:
1

In the tool bar, click Configure, point to the system you want, then click Tasks (as shown
on page 76).

In the Task Manager, select the task you want to change, then click Modify task.

In the Modify Task window, make the required changes, then click OK.
The task and Task List are updated with the new information.

What if a task misses its start time?
Tasks scheduled in Adaptec Storage Manager include an automatic 30-minute grace period
following their start time, to accommodate temporary interruptions. For instance, if there’s a
brief power outage a task will run once normal conditions resume, if the interruption lasts no
longer than 30 minutes past the scheduled start time.
If a task misses its start time, it must be rescheduled. For instructions, see Modifying a Task.
If a recurring task misses its start time, it is automatically rescheduled to run at the next
scheduled interval.

Deleting a Task
If a scheduled task is no longer required, you can delete it from the Task Manager.
To delete a task:
1

In the tool bar, click Configure, point to the system associated with the task you want to
delete, then click Tasks (as shown on page 76).

In the Task Manager, select the task you want to delete, then click Delete task.

Click Yes to confirm the deletion.
The task is deleted.

Disabling the Task Manager
The Task Manager is enabled by default. If you do not wish to schedule tasks on a selected
system, you can disable it.
Note: If you disable the Task Manager, no scheduled tasks will run on that system. No other
systems are affected.

To disable the Task Manager:
1

In the tool bar, click Configure, point to the system whose Task Manager you want to disable,
then click Tasks (as shown on page 76).

Chapter 7: Scheduling Recurring or Resource-Intensive Jobs

●

In the menu bar, click Actions, then click Disable Task Scheduler.
The Task Manager is disabled. The Tasks tab (shown at right) shows the red
‘disabled’ icon.

Note: When the Task Manager is disabled, a brief three-tone alert sounds each time you open and
log in to Adaptec Storage Manager. Scheduled tasks in the Task List will not run while the Task
Manager is disabled.

Re-enabling the Task Manager
To re-enable the Task Manager, repeat the steps in Disabling the Task Manager on page 78,
selecting Enable Task Scheduler during Step 2.
Scheduled tasks that have missed their start times must be rescheduled if you want them to
run. See Modifying a Task on page 78 for instructions.
Scheduled tasks that did not miss their start time while the Task Manager was disabled will run
as scheduled.

Maintaining Physical Devices
In this chapter...

Viewing Component Properties ............................................................................................ 81
Blinking a Component........................................................................................................... 81
Working with Failed or Failing Disk Drives.......................................................................... 82
Initializing and Erasing Disk Drives...................................................................................... 82
Working with Controllers ...................................................................................................... 83
Testing and Silencing System and Enclosure Alarms ........................................................... 86
Updating the Controller BIOS and Firmware ...................................................................... 89

This chapter describes how to manage the controllers, disk drives, and enclosures in your
storage space.

Chapter 8: Maintaining Physical Devices

●

Viewing Component Properties
Click on any component in the main window of Adaptec Storage Manager, then
click the Properties button (shown at right) to view version numbers, status,
model numbers, and other information about that component.
The properties listed vary, depending on which type of component you select. The examples
below show the Disk Drive (left) and Logical Drive (right) Properties windows.

Blinking a Component
You can blink the LEDs on enclosures, or disk drives inside enclosures, to identify where they
are physically located in your storage space. This table describes how to blink specific
enclosures and disk drives.
To Blink...

Right-click...

The disk drive

Disk Drive icon

All disk drives connected to that controller

Controller icon (in the Enterprise View or in the
Physical Devices View)

The enclosure

Enclosure Management Device icon

All disk drives included in a logical drive

Logical Drive icon

All disk drives included in all the logical
drives on a selected controller

Text—In the Logical Devices View of a
controller with multiple logical drives

All disk drives connected to selected
controller ports

Text—In the Physical Devices View of a
controller with multiple ports

All disk drives connected to a selected
controller channel

Text—In the Physical Devices View of a
controller with multiple channels

All disk drives connected to a selected
controller connector

Text—In the Physical Devices View of a
controller with multiple connectors

To blink a component:
1

In Adaptec Storage Manager, right-click the component, then click Blink....
Note: If the component you select (for instance, a controller) doesn’t support the blink
function, the Blink... option won’t appear in the menu.
The LEDs on the disk drives or enclosures begin to flash.

Click OK to stop blinking the component.

Chapter 8: Maintaining Physical Devices

●

Working with Failed or Failing Disk Drives
This section describes how to use Adaptec Storage Manager to manage failed or failing disk
drives in your storage space.

Replacing Disk Drives in a Logical Drive
You can replace one or more disk drives in a logical drive. You may want to do this to upgrade
to larger disk drives, or to make disk drive size uniform across the logical drive.

! Caution: If another disk drive in the logical drive fails during rebuild (see page 125), you may
lose data.

To replace a disk drive in a logical drive:
1

In the Physical Devices View, click the disk drive you want to replace.

Set the drive state to failed. (See page 82.)

Remove and replace the disk drive with one of equal or larger size.

Wait for the logical drive to rebuild. (See page 125.)

Repeat Steps 1 to 4 for all the disk drives you want to replace.

For help solving disk drive problems, see Recovering from a Disk Drive Failure on page 122.

Setting a Disk Drive to ‘Failed’
Before you can remove a disk drive, you should set it to a failed state to protect your data.

! Caution: You may lose data or damage your disk drive if you remove a disk drive without first
setting it to a failed state.

You can set a disk drive to a failed state if:
●

The disk drive is not part of a logical drive, or

●

The disk drive is part of a redundant, healthy logical drive

You can’t set a disk drive to a failed state if doing so will take a logical drive offline.
To set a disk drive to a failed state:
1

In the Physical Devices View, click the disk drive.

In the menu bar, select Actions, then click Set drive state to failed.

Click Yes to set the drive status to failed.

Remove and replace the disk drive.

If the logical drive that the disk drive belongs to is failed, see Recovering from a Disk Drive
Failure on page 122.

Initializing and Erasing Disk Drives
This section describes how to use Adaptec Storage Manager to erase data and metadata
(including logical drive information) from the disk drives in your storage space.

Chapter 8: Maintaining Physical Devices

●

Initializing Disk Drives
You can use Adaptec Storage Manager to initialize any disk drives that are in a Ready state, if
required. You may want to do this to erase all existing data and metadata (including all logical
drive information) before using the disk drive in a new logical device or as a hot spare.

! Caution: Do not initialize a disk drive that is part of a logical drive. Initializing a disk drive

that’s part of a logical drive may make the logical drive unusable. Back up all data from your
disk drive before you initialize it.

To initialize a single disk drive:
1

In the Physical Devices view, click the disk drive you want to initialize.

In the menu bar, select Actions, then click Initialize.

Click Yes to initialize the disk drive.
The initialization begins.

To initialize all ready disk drives on a controller:
1

In the Enterprise View, click the controller whose disk drives you want to initialize.

In the menu bar, select Actions, then click Initialize all ready drives.

Click Yes to initialize the disk drives.
The initialization begins.

Clearing Disk Drives
You can use Adaptec Storage Manager to erase all existing data on any disk drives that are in
the Ready state, if required. You can clear the drive, or clear the drive securely to completely
destroy any data on the disk. Secure erase amounts to electronic “data shredding.”
To clear a disk drive:
1

In the Physical Devices view, click the disk drive you want to clear.

In the menu bar, select Actions, then click Clear.

Click Yes to clear the disk drive.

To securely erase a disk drive:
1

In the Physical Devices view, click the disk drive you want to clear.

In the menu bar, select Actions, then click Secure erase.

Click Yes to securely erase the disk drive.

Working with Controllers
This section describes how to use Adaptec Storage Manager to manage the controllers that are
part of your storage space:
●

To register a new controller, see the following section.

●

To test a controller alarm, see page 84.

●

To silence a controller alarm, see page 84.

Chapter 8: Maintaining Physical Devices

●

To disable a controller alarm, see page 84.

●

To rescan a controller, see page 85.

●

To save your controller configuration, see page 85.

●

To set the contreller’s default task priority, see page 85.

●

Registering New Controllers
Each time you log in to Adaptec Storage Manager, it searches for new controllers in your
storage space. If it detects a new controller, the New Hardware Detected window opens and
prompts you to register it.
To stay informed about Adaptec products and special offers, register your controllers by
clicking Register Now in the New Hardware Detected window.
Follow the on-screen instructions to complete the registration.

Testing a Controller Alarm
Note: Not all controllers have alarms. Refer to your controller’s documentation for more
information.
If you controller has an alarm, that alarm is enabled by default. To test a controller alarm to
ensure that it’s working:
1

Ensure that the speakers on your local system aren’t muted.

In the Enterprise View, select the controller you want.

In the menu bar, click Actions, select Alarm actions, then click Test alarm.

The alarm sounds.
4

To stop the test, click OK.

Silencing a Controller Alarm
You can silence the alarm on a controller while you fix the problem.
To silence the alarm, click the Silence button (shown at right) in the main
Adaptec Storage Manager window.

Disabling a Controller Alarm
You can disable the alarm for a selected controller, if required.

Chapter 8: Maintaining Physical Devices

●

Caution: If you disable the alarm, no audible signal will sound when an error occurs on the

! controller.

To disable a controller’s alarm:
1

In the Enterprise View, select the controller you want.

In the menu bar, click Actions, select Alarm Actions, then click Disable (shown in the figure
in Step 3 on page 84).
The alarm is disabled for that system.

Rescanning a Controller
After you connect a disk drive to or remove a ‘Ready’ (non-failed) disk drive from a controller,
Adaptec Storage Manager may not recognize the change until it rescans the controller.
To rescan a controller:
1

In the Enterprise View, click the controller.

In the menu bar, select Actions, then click Rescan.
Adaptec Storage Manager scans all the channels or ports on the controller you selected.
When the scan is complete, a report appears.

Click Done after you have reviewed the scan report.

Saving Your Controller Configuration
If you require a record of your controller configurations, you can use Adaptec Storage
Manager to create a text file with this information about all controllers on a selected system:
●

Controllers

●

Disk drives

●

Disk drives used in logical drives

●

Logical drives

To save a system’s controller configurations:
1

In the Enterprise View, click the local or remote system.

In the menu bar, select Actions, then click Save printable configuration.

In the Save window, browse to the directory you want, then enter a file name for the
report. (The default directory is the directory in which the Adaptec Storage Manager is
installed. The default file name is RaidCfg.log.)
A text-file report is saved.

Setting a Controller’s Default Task Priority
To set the default priority for all tasks running on the controller to High, Medium, or Low,
right-click the controller in the Enterprise View or Physical Devices View, then select Change
default task priority.
Note: This setting applies to new tasks. It does not affect currently running tasks.

Chapter 8: Maintaining Physical Devices

●

Testing and Silencing System and Enclosure Alarms
Adaptec Storage Manager supports an audible alarm which is triggered on the local system
when a Warning- or Error-level event (see page 94) occurs on any system in your storage
space. Adaptec Storage Manager also supports audible alarms on enclosures.
This section describes how to work with the audible alarms in your storage space:
●

For system alarms, see the next section.

●

For enclosure alarms, see page 88.

Working with System Alarms
Warning- or Error-level events (see page 94) on a system trigger an audible alarm, a series of
beeps which sound every five minutes until the event is resolved.
The alarm is enabled by default, but can be disabled on any system, if required. You can also
change the frequency and duration of the alarm.
Note: A system alarm is not the same as a controller alarm. For controller alarm information, see
Working with Controllers on page 83.
This section describes how to work with your systems’ audible alarms.
Testing a System’s Alarm
To test the audible alarm to ensure that it’s working on your local system:
1

Ensure that the speakers on your local system aren’t muted.

In the Enterprise View, click on your local system.

In the menu bar, click Actions, then select Agent actions.

Select Alarm actions, then click Test alarm.
The alarm sounds.

To stop the test, click OK.

Silencing a System’s Alarm
When a Warning- or Error-level event occurs, you can silence the alarm on your local system
while you fix the problem.
To silence the alarm, click the Silence button (shown at right) in the main
Adaptec Storage Manager window.
Alternatively, in the menu bar, click Actions, then select Agent actions. Select Alarm actions,
then click Test alarm.

Chapter 8: Maintaining Physical Devices

●

Changing a System’s Alarm Settings
By default, an audible alarm sounds every five minutes (or 300 seconds) until silenced or until
the event is resolved. You can change the frequency of the alarm, if required.
To change alarm settings on a system:
1

In the Enterprise View, select the system.

In the tool bar, click Configure, point to the system, then click General Settings .

The Adaptec Storage Manager Agent General Settings window opens for the system you
selected. The alarm settings are circled in the next figure.

Note: You can access other utilities in this window, such as the Task Manager (see Scheduling
Recurring or Resource-Intensive Jobs on page 74), by clicking their tabs.
3

Edit the alarm settings as required.
Note: You can disable an alarm in this window by deselecting Sound alarm. Alternatively,
follow the instructions in Disabling a System’s Alarm on page 88.

The changes take effect immediately.

Chapter 8: Maintaining Physical Devices

●

Disabling a System’s Alarm
You can disable the alarm for a selected system, if required.

! Caution: When the alarm is disabled, no audible signal sounds when a Warning- or Error-level
event occurs on the system.

In the Enterprise View, select the system you want.

In the menu bar, click Actions, select Agent Actions, select Alarm Actions, then click
Disable.

The alarm is disabled for that system.
To enable an alarm, repeat Steps 1 and 2, selecting the alarm action Enable.

Working with Enclosure Alarms
This section describes how to work with the alarms of the enclosures in your storage space.
Testing an Enclosure Alarm
If an enclosure has an alarm, follow these instructions to ensure that the alarm is working:
1

Ensure that the speakers on your local system aren’t muted.

In the Enterprise View, select the controller that’s connected to the enclosure you want.

In the Physical Devices View, right-click the enclosure icon (shown at right) of the
enclosure that you want.

Select Alarm actions, then click Test alarm.
The alarm sounds.

To stop the test, click OK.

Silencing an Enclosure Alarm
You can silence the alarm on an enclosure while you fix the problem.
To silence the alarm, click the Silence button (shown at right) in the main
Adaptec Storage Manager window.

Chapter 8: Maintaining Physical Devices

●

Disabling an Enclosure Alarm
You can disable the alarm for a selected enclosure, if required.

! Caution: If you disable the alarm, no audible signal will sound when an error occurs on the
enclosure.

To disable an enclosure’s alarm:
1

In the Enterprise View, select the controller that’s connected to the enclosure you want.

In the Physical Devices View, right-click the enclosure icon (shown at right) of the
enclosure that you want.

Select Alarm actions, then click Disable.
The alarm is disabled for that system.

Updating the Controller BIOS and Firmware
Note: This task is recommended for advanced users only.
Adaptec Storage Manager provides a wizard to help you update the BIOS and firmware for the
controllers in your storage space. The ROM Update wizard updates the BIOS and firmware for
all controllers of the same type on local and remote systems. You can update one type of
controller at a time.

Before You Begin
Before you begin, download the latest firmware images from the Adaptec Web site at
www.adaptec.com. Image files typically come in sets of two or more and have a .ufi file extension.

Updating the Controller BIOS and Firmware
To update the controller firmware:
1

In the Enterprise View, right-click Direct attached storage, then click Update controller
images.

The ROM Update wizard opens.
2

Click Next.

Chapter 8: Maintaining Physical Devices

●

Click Add to browse to the firmware image files you downloaded, select the files, then click
Open.

In the wizard, select the image files you want, then click Next.

Select the controllers you want to update, then click Next.

Review the update summary, then click Apply.

When prompted, click Yes to begin the update.

! Caution: Do not power down the controller(s) during the update.

Chapter 8: Maintaining Physical Devices

●

When the update is complete, click OK. Then, restart the server(s) to activate the new
firmware images.

Monitoring Status and Activity
In this chapter...

Monitoring Options............................................................................................................... 93
Checking Status from the Main Window.............................................................................. 93
Notifying Users by Event Log Message About Status and Activity ...................................... 96
Notifying Users by Email About Status and Activity.......................................................... 101
Notifying Users by SNMP Trap About Status and Activity................................................ 106
Nofifying All Users About Status and Activity.................................................................... 107
Changing an Operating System’s Event Log Setting........................................................... 108

This chapter describes how Adaptec Storage Manager helps you monitor your storage space.

Chapter 9: Monitoring Status and Activity

●

Monitoring Options
Adaptec Storage Manager provides many ways to monitor the status of your storage space:
●

Event Log—The main window of Adaptec Storage Manager features an event log that
provides at-a-glance status information about activity occurring in your storage space.
(See the following section.)

●

Event Status Icons—Three basic icons (information, warning, and error) appear in the
event log and in the main Adaptec Storage Manager window to help you quickly identify
problems. (See page 94.)

●

Enclosure Status Icons—If your storage space includes an enclosure with an enclosure
management device, three icons appear in the Physical Devices View to help you monitor
temperature, fan, and power module status. (See page 95.)

●

Notifications—You can set Adaptec Storage Manager to broadcast status notifications in
your choice of format to help you monitor these activities on local and remote systems (see
pages 96–107):
●

Progress of scheduled tasks, such as logical drive verifications.

●

Changes in the status of the physical components of your storage space, such as disk drives.

●

Changes to the local system, such as the expansion of a logical drive expansion or the
creation of a hot spare.

●

Properties Button—You can check the status of any component in your storage space by
using the Properties button. (See Viewing Component Properties on page 81.)

●

Audible Alarm—A series of beeps sounds whenever a serious event occurs on your storage
space. (See Maintaining Physical Devices on page 80.)

Checking Status from the Main Window
From your local system, you can see status information and messages about the activity (or
events) occurring in your storage space by looking at the event log and status icons in the main
window of Adaptec Storage Manager. (You can also view all events for a system in its operating
system event log—see page 108.) You can also monitor any enclosure with an enclosure
management device from the main window.

Viewing Activity and Status in the Event Log
The event log lists activity occurring in your storage space, with the most recent event listed at
the top. Status is indicated by icons (see page 94) in the left-hand column, as shown in the
figure on page 94.
Double-click any event to open the Configuration Event Detail window to see more
information in an easier-to-read format. Use the up and down arrows to view previous or
following events.

Chapter 9: Monitoring Status and Activity

●

Double-click to view event
details

To open a full-screen version of the complete event log, click the Events button on the tool bar.
To make it easier to find a specific event, click on the column heads to sort the events. (Sorting
events by status icons helps you find specific Error- or Warning-level events quickly.) You can
also move the columns of the event log, if required.

What Do the Event Status Icons Mean?
Adaptec Storage Manager indicates event status with icons. This table lists the three categories,
or types, of events based on severity.
Icon

Status

Examples

Information

●
●
●

Warning

●
●
●

Error

●
●
●
●
●
●

The local system successfully connected to a remote system.
A logical drive was created.
A hot spare was deleted.
A logical drive is in a degraded state.
A disk drive is being rebuilt.
A controller is not responding to an enclosure.
A controller has failed.
A logical drive has failed.
A hot spare has failed.
An enclosure is overheating.
Multiple fans or power supplies within an enclosure have failed.
An enclosure is not responding.

Warning- and Error-level icons appear next to components (such as systems and logical
drives) affected by a failure or error, creating a trail that helps you quickly identify the source
of a problem. See Identifying a Failed or Failing Component on page 121 for more information.
Note: All Warning- and Error-level events also cause the audible alarm to sound. See page 95 for
more information.

Clearing the Event Log
To clear all event logs belonging to all controllers in a selected system:
1

In the Enterprise View, click on the system you want.

On the menu bar, select Actions, then select Clear logs on all controllers.

Click Yes to clear the log.

Chapter 9: Monitoring Status and Activity

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Using Enclosure Icons to Monitor Enclosure Status
If your storage space includes an enclosure with an enclosure management device, such as a
SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) processor, Adaptec Storage Manager
displays temperature, fan, and power module status in the Physical Device view, as shown in
the next figure. The icons change color to indicate status, as described in the table below.
Enclosure Status Icons

Enclosure Management
Device Icon
Icon
Enclosure Fans

Enclosure
Temperature

Enclosure Power

Power Module Status
Temperature Status
Fan Status

Status

Examples

Normal

Fans are working properly.

Warning

A fan has failed.

Error

Multiple fans have failed.

Normal

Enclosure temperature is normal.

Warning

Enclosure temperature is higher than normal.

Error

Enclosure is overheating.

Normal

Power supplies are working normally.

Warning

One power supply has failed.

Error

Multiple power supplies have failed.

Note: If your enclosure does not have an enclosure management device, the status icons appear
but do not indicate status.

Chapter 9: Monitoring Status and Activity

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Notifying Users by Event Log Message About Status and Activity
You can set up Adaptec Storage Manager to send messages to the event log of selected remote
systems when activity, such as the creation of a logical drive or the failure of a disk drive, occurs
on the local system. (For more information about event types, see page 94.)
Logged notifications can help you monitor activity on your entire storage space from a single
local station, and are especially useful in storage spaces that include multiple systems running
the Adaptec Storage Manager Agent only.
Logged notifications include status information and identify which system (or source) an event
occurred on. For instance, in this example, the event log indicates that two logical drives were
added to a system named ‘gas1668b’.

Logged notifications are not sent to all systems in your storage space. In the Notifications
Manager, you can specify which systems will send and receive logged notifications; then, you
can add or delete systems as your storage space grows and changes.
Follow the instructions in this section to:
●

Set up logged notifications (see the next section).

●

Send a test notification (see page 98).

●

Modify a system’s information or remove a system (see page 99).

●

Disable logged nofications (see page 100).

●

Clear the notification event log (see page 100).

Setting up Logged Notifications
This section describes how to set up logged notifications for one system in your storage space.
You must complete the tasks in this section for each individual system that you want to
monitor with logged notifications.
To set up logged notifications for a system:
1

Note this information for each system that will receive event notifications about the
selected system:
●

Host name or TCP/IP address

●

TCP/IP port number (or the default, 34571)

In the Enterprise View, select the system you want.

Chapter 9: Monitoring Status and Activity

●

On the tool bar, click Configure, point to the system, then click Notifications.

The Notifications Manager opens. The local system is automatically included in the list of
systems receiving logged notifications. (By default, all local events are listed in the local
event log.)
Notifications Manager on Notifications Tab

Note: You can access other features in this window, such as the Task Manager (see
Scheduling Recurring or Resource-Intensive Jobs on page 74), by clicking their tabs.
4

In the tool bar, click Add system.
The Add System window opens.

Enter the host name or TCP/IP address of another system in your storage space that will
receive event notifications generated by the local system. (If you are not using the default
port number, 34571, enter the TCP/IP port.) Then, click Add.

Repeat this step to add other systems to Notifications Manager.

Chapter 9: Monitoring Status and Activity

●

When you’re done, click Cancel to close the Add System window.
The systems you added appear in the Notifications Manager.

Close the Notifications Manager when you’re done.

Repeat the steps in this section for each system you want to monitor with logged
notifications.

Sending a Test Event
To ensure that a system is receiving logged notifications, you can send a test event.
To send a test event:
1

In the Enterprise View, select the system you want.

On the tool bar, click Configure, point to the system, then click Notifications.
The Notifications Manager opens.

In the Notifications list, click on the system you want to send a test event to.
Note: You can only send a test event to one system at a time.

On the menu bar, select Actions, then click Send test event.

The test event is sent. A message appears indicating either that the test event was sent
successfully or that the test failed. (Click OK to clear the message.)
If the test is successful, the receiving system beeps once, and its event log shows that a test
event was received.

Chapter 9: Monitoring Status and Activity

●

If the test fails:
a

Ensure that the receiving system is powered on and running Adaptec Storage
Manager.

Open the receiving system’s System Properties window (see Step 4 on page 99) and
double-check the TCP/IP address and port number.

Try sending the test event again.

Modifying a System’s Information or Remove a System
Follow the instructions in this section to specify a notification level for a system, or change the
TCP/IP information or host name of a system.
Note: Does this system receive notifications from more than one system? Ensure you enter the
updated information on all affected systems.
To modify system information:
1

In the Enterprise View, select the system you want.

On the tool bar, click Configure, point to the system, then click Notifications.
The Notifications Manager opens.

Select the system you want to modify.

In the System Properties window, enter the new information or select a new notification
level in the Event Type drop-down menu, then click OK.

Or,
In the tool bar, click Delete system, then click Yes to confirm the deletion.
Modifications become effective immediately. If you have deleted a system but you still
want to be notified about status and activity by logged notifications, ensure that there is at
least one system on the Notifications list. (See page 96 to add a new system.)

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100

Disabling Logged Notifications
Logged notifications are enabled by default. You can choose disable them on a selected system,
if required.
Note: If you disable logged notifications, events will be generated for that system but not
broadcast—not even to the local Event Log.

To disable logged notifications:
1

In the Enterprise View, select the system you want.

On the tool bar, click Configure, point to the system, then click Notifications.
The Notifications Manager opens.

On the menu bar, click Actions, then click Disable notifications. (See the illustration in
Step 4 on page 98, if required.)
Event notifications are disabled. The Notifications tab (shown at right)
shows the red ‘disabled’ icon.

Re-enabling Logged Notifications
To re-enable logged notifications, repeat steps 1 and 3 in Disabling Logged Notifications,
selecting Enable Notifications during Step 3.

Clearing the Notifications Manager Log
The bottom panel of the Notifications Manager displays status information and messages
about the Notification Manager itself, such as whether notifications were sent successfully or
not. To make it easier to monitor recent events, you can clear the log on a selected system.
To clear the Notification Log:
1

In the Enterprise View, select the system you want.

On the tool bar, click Configure, point to the system, then click Notifications.
The Notifications Manager opens.

On the menu bar, click File, select Clear the event log, then click Notifications.

Click Yes to clear the log.
The log is cleared.

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101

Notifying Users by Email About Status and Activity
You can set up Adaptec Storage Manager to send email messages (or notifications) to a selected
email address when an event, such as the creation of a pool or the failure of a disk drive, occurs
on a system. Email notifications can help you monitor activity on your entire storage space
from any location, and are especially useful in storage spaces that include multiple systems
running the Adaptec Storage Manager Agent only.
Only the users you specify receive email notifications. You can specify which types of events
generate email messages to ensure that urgent issues receive immediate attention from the
right people.
Follow the instructions in this section to:
●

Set up email notifications (see page 101).

●

Send a test email (see page 103).

●

Modify a recipient’s information or remove a recipient (see page 104).

●

Modify email settings (see page 104).

●

Disable email notifications (see page 105).

Setting Up Email Notifications
This section describes how to set up email notifications for one system. If you want to monitor
multiple systems by email, you must complete the tasks in this section for each one separately.
Before you begin, note this information:
●

The address of your Simple Mail Transfer Protocol (SMTP) server (host name and
domain, or TCP/IP address)

●

The name and email address of the person who will receive email notifications (email
notifications can be sent to only one email address

To set up email notifications:
1

In the Enterprise View, select the system you want.

In the Adaptec Storage Manager tool bar, click Configure, point to the system, then click
Email Notifications.

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102

The Email Notifications Manager opens.

If you haven’t previously set up email notifications, the SMTP Server Settings window also
opens, as shown in the next Step. (If email notifications are already set up, the SMTP
Server Settings window doesn’t open. Skip to Step 5.)
3

Enter the address of your SMTP server and the “From” address to appear in email
notifications. If an email recipient will be replying to email notifications, be sure that the
“From” address belongs to a system that is actively monitored.

Click Add to save the settings.

In the Email Notifications Manager tool bar, click Add email recipient.
The Add Email Recipient window opens.

Enter the recipient’s email address, select the level of events for which the recipient will
receive an email, then click Add. (For more information on event levels, see page 94.)

Repeat this Step to add other systems to the Email Notifications Manager.

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103

When you’re done, click Cancel to close the Add Email Recipient window.
The email recipients you added appear in the Email Notifications Manager.

Repeat the steps in this section for each system you want to monitor with email
notifications.

Close the Email Notifications Manager, then continue by sending test messages to all
recipients, as described in the next section.

Sending a Test Message
To ensure that an email recipient is receiving event notifications, you can send them a test message.
To send a test message:
1

In the Enterprise View, select the system you want.

In the Adaptec Storage Manager tool bar, click Configure, point to the system, then click
Email Notifications.
The Email Notifications Manager opens.

Click on the email address you want to send the test message to.
Note: You can only send a test message to one email address at a time.

On the menu bar, select Actions, then click Send test message.

The test message is sent.
If the test is successful, the email recipient receives the test message. If the test fails:
a

Ensure that the recipient’s email address is correct. (See Modifying a Recipient’s
Information or Removing a Recipient on page 104 to modify the address.)

Ensure that your SMTP server address is correct. (See Modifying Email Settings on page
104 to modify the address.)

Try sending the test message again.

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104

Modifying a Recipient’s Information or Removing a Recipient
This section describes how to modify a recipient’s email address, change the types of event
notifications the recipient receives, or stop sending email notifications to a recipient from a
selected system.
To modify a recipient’s information:
1

In the Enterprise View, select the system you want.

In the Adaptec Storage Manager tool bar, click Configure, point to the system, then click
Email Notifications.
The Email Notifications Manager opens.

Select the recipient you want, then click Modify email recipient. Change the information
as required, then click OK.
Or,
Select the recipient you want, click Delete email recipient, then click Yes to confirm the
deletion.

Modifications become effective immediately.

Modifying Email Settings
You can modify these email settings as your needs change:
●

Address of your SMTP server

●

‘From’ address that will appear in email notifications

To modify email settings:
1

In the Enterprise View, select the system you want.

In the Adaptec Storage Manager tool bar, click Configure, point to the system, then click
Email Notifications.
The Email Notifications Manager opens.

On the menu bar, select Actions, then click SMTP server settings.

The SMTP Server Settings window opens.
4

Edit the SMTP server settings as required, then click Add to save the settings.

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Disabling Email Notifications
Email notifications are enabled by default. You can choose disable them on a selected system, if
required.
Note: If you disable email notifications, events will be generated but email messages won’t be
sent.

To disable email notifications on a selected system:
1

In the Enterprise View, select the system you want.

In the Adaptec Storage Manager tool bar, click Configure, point to the system, then click
Email Notifications.
The Email Notifications Manager opens.

On the menu bar, click Actions, then click Disable Email Notifications.
Email notifications are disabled. The Email Notifications tab (shown at
right) shows the red ‘disabled’ icon.

Re-enabling Email Notifications
To re-enable email notifications, repeat Steps 1 and 2 in Disabling Email Notifications, selecting
Enable Notifications during Step 2.

Clearing the Email Notifications Log
The Email Notifications log displays status information and messages about the Email
Notification Manager itself, such as whether email notifications were sent successfully or not.
To make it easier to monitor recent events, you can clear the Email Notifications log on a
selected system.
To clear the Email Notifications log:
1

In the Enterprise View, select the system you want.

On the tool bar, click Configure, point to the system, then click Email Notifications.
The Email Notifications Manager opens.

On the menu bar, click File, select Clear the event log, then click Email Notifications.

Click Yes to clear the log.
The log is cleared.

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106

Notifying Users by SNMP Trap About Status and Activity
Note: Before attempting the tasks in this section, you should be familiar with SNMP traps concepts
and technology.
If you are running Windows or Linux, you can use your operating system to monitor Simple
Network Management Protocol (SNMP) traps in your storage space, such as disk drive failures
and logical drive verifications. One system—typically the system where the GUI is installed—
can receive SNMP trap notifications.
To configure SNMP support on:
●

Windows, see the next section.

●

Linux, see page 107.

Setting Up SNMP Notifications on Windows
Note: Be sure your Windows installation includes SNMP support. By default, Windows 2000 and
Windows XP do not install SNMP.

To install and configure SNMP support:
1

From your desktop, open the Windows Computer Management tool, then select Services
from the tree.

Double-click SNMP Service.
The SNMP Service Properties window opens.

Click the Traps tab, then enter the IP address of each system on which you want to enable
traps.

Click OK.

Start the SNMP service.

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Setting Up SNMP Notifications on Linux
For the Linux operating system, the Adaptec Storage Manager SNMP agent is a sub-agent that
interfaces with the UCD-SNMP agentx architecture. UCD-SNMP is a third-party package for
Linux; for information, documentation, and downloads, see www.net-snmp.org.
To configure SNMP support:
1

Install Adaptec Storage Manager (see page 20).

Add Adaptec OID information and agentx extension information to the snmp.conf.

Delete /var/agentx/master (socket file for agentx).

Start the snmpd daemon and agentx.

Start aus-snmp daemon.

Refer to your Linux documentation for information on configuring UCD-SNMP, agentx, and
setting up traps.

Nofifying All Users About Status and Activity
You can set Adaptec Storage Manager to send status alerts about a specified system to all users
who are logged into your storage space. You might want to do this if your storage space isn’t
managed by a dedicated person, or if that particular system is off-site or not connected to a
monitor. Event alerts signal everyone working on the storage space that a system requires
technical assistance.
When you set Adaptec Storage Manager to broadcast event alerts, all logged-in users receive
messages about all types of events. In Windows, these alerts appear as pop-up messages; in all
other operating systems, these alerts appear as console messages.
When enabled, event alerts occur independent of event notifications (see page 96) and email
notifications (see page 101).
To enable event alerts:
1

In the Enterprise View, select the system you want.

On the tool bar, click Configure, point to the system you want, then click General Settings.

The Adaptec Storage Manager Agent General Settings window opens for that system. (See
the figure on page 116.)
2

Select Broadcast events to logged-in users, then click Save changes.

Restart Adaptec Storage Manager to apply the change.

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Changing an Operating System’s Event Log Setting
In addition to the Adaptec Storage Manager event log, all Warning- and Error-level events on a
system are recorded in its operating system event log. You can customize the level of events that
are recorded, or you can disable operating system event logging.
To change or disable operating system event logging on a system:
1

In the Enterprise View, select the system.

In the tool bar, click Configure, point to the system, then click General Settings.

The Adaptec Storage Manager Agent General Settings window opens for the system you
selected.

Note: You can access other utilities in this window, such as the Task Manager (see Scheduling
Recurring or Resource-Intensive Jobs on page 74), by clicking their tabs.
3

In the Save events in OS log drop-down menu, select the type of event logging that you
want, then click Save changes.

Restart Adaptec Storage Manager to apply the new setting.

Updating and Customizing Adaptec
Storage Manager

In this chapter...

Updating Adaptec Storage Manager.................................................................................... 110
Adding Enhanced Features .................................................................................................. 110
Setting Preferences and Changing Views ............................................................................ 111
Managing Remote Systems .................................................................................................. 112
Working with Display Groups ............................................................................................. 116
This chapter explains how to customize Adaptec Storage Manager as your requirements
change and update it as new versions become available.

Chapter 10: Updating and Customizing Adaptec Storage Manager

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110

Updating Adaptec Storage Manager
When newer versions of Adaptec Storage Manager become available, you can update your
storage space, if required.
Newer versions of Adaptec Storage Manager can be downloaded from the Adaptec Web site at
www.adaptec.com.
If a newer version of Adaptec Storage Manager includes features that are incompatible with an
earlier version and therefore isn’t “downgradeable” after installation, you will be notified by
Adaptec Storage Manager before the installation begins.
Note: If a previous version of Adaptec Storage Manager is installed on your system, you must
remove it before installing a new version.

Adding Enhanced Features
As you grow your storage space, you can enhance data protection and improve performance by
upgrading your Adaptec controller with extra features, then manage these enhanced features
with Adaptec Storage Manager.
Currently, Adaptec offers the snapshot function as an upgrade feature which can be activated
with a feature key (sold separately). A snapshot is a frozen image of a logical drive at a
particular point in time. You can copy the data on one logical drive to another logical drive by
creating a snapshot. For more information, see page 56.
For the most up-to-date information about available upgrade features, refer to the Adaptec

Web site at www.adaptec.com.
Locked features—features which are unavailable without a
key— have a padlock icon beside them, as shown in the
example at right. If you select a locked feature, you are
reminded that a key is required to unlock it.
To purchase a feature key (also known as a software license
key), contact your Adaptec Reseller or refer to the Adaptec
Web site at www.adaptec.com.
To unlock enhanced features with a feature key, see page 110.

Unlocking the Enhanced Features
To unlock enhanced features with a feature key:
1

In the Enterprise View, right-click the controller you want, then click Add feature key.
The Add Feature Key window opens.

Enter the feature key, then click OK.

Click OK to confirm.
The enhanced features are unlocked and are now ready for use.

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111

Setting Preferences and Changing Views
Change display settings, and add or remove features from the Adaptec Storage Manager main
window to make managing your IP SAN easier and more effective.
Note: The tasks described in this section are optional.
You can customize Adaptec Storage Manager by:
●

Reorganizing the Enterprise view tree (see the next section).

●

Selecting the standard unit of measure shown for disk drives (see page 112).

●

Excluding the tool bar or status bar from the main window, or turning off the Tool Tips
(see page 112).

Reorganizing the Enterprise View
You can reorganize the Enterprise view tree to suit your needs.
You can set Adaptec Storage Manager to sort systems in the Enterprise View alphabetically or
chronologically. (By default, systems are listed in alphabetical order.)
If your storage space also includes Adaptec iSCSI storage, you can choose whether direct
attached storage or iSCSI storage appears first in the Enterprise View.
To reorganize the Enterprise View:
1

In the menu bar of the main window, select File, then click Preferences.
The User Preferences window opens.

Click the Display options tab.

Change the System tree sorting or System tree orientation setting as required, then click
OK.
Note: The local system always appears first when you sort objects alphabetically.
The changes are applied immediately.

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112

Setting the Standard Unit of Measure
You can set Adaptec Storage Manager to show disk drive capacity in measures of megabytes
(MB), gigabytes (GB), or terabytes (TB).
You can choose the Auto-select setting to allow Adaptec Storage Manager to show the most
appropriate unit of measure based on disk drive size. This option allows different disk drives to
be shown in different units of measure. By default, disk drives are shown in GB.
To change the standard unit of measure:
1

In the menu bar of the main window, select File, then click Preferences.

Click the Display options tab.

In the Capacity display units drop-down menu, select the option you want.

Click OK.
The change is applied immediately.

Changing the Main Window Appearance
You can choose to remove the tool bar and status bar from the main Adaptec Storage Manager
window to save space on-screen. You can also choose to turn off the Tool Tips that
automatically appear when you place your cursor over on-screen items.
To change the appearance of the main window, in the menu bar select View. The options in the
View menu are toggle switches, which means they can be selected and deselected by clicking them.

Managing Remote Systems
Adaptec Storage Manager has a wizard to help you manage the remote systems in your storage
space. The wizard simplifies the process of connecting to remote systems from the local system
and adding them to the Enterprise View.
When you start Adaptec Storage Manager, an “auto-discovery” task runs in the background,
continuously searching your network for systems running the Adaptec Storage Manager
Agent. The wizard presents a list of discovered systems. You can select systems to add to the
Enterprise View when you start Adaptec Storage Manager. You can also remove systems you
no longer want to manage.

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113

Adding and Removing Remote Systems in the Wizard
This section describes how to add or remove discovered systems in the Remote systems wizard.
When you add systems, you can set up a group login to connect to all selected systems with a
single user name and password. You can also add discovered systems to the Enterprise View
without logging in.
To add or remove remote systems in the wizard:
1

In the Enterprise View, select Direct Attached Storage.

From the Actions menu, select Manage Remote Systems.
The wizard opens.

Select the discovered systems you want to add to the Enterprise View, then click Add. Click
Add All to select all discovered systems.

To remove a system from the Enterprise View that you no longer want to manage, select it
from the Managed systems list, then click Remove. Click Remove All to remove all
managed systems.

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Click Next, review the Managed systems summary, then click Apply.

If you removed systems that you no longer want to manage, the Removing systems
window opens. To continue receiving events from these systems, select Continue to
receive events from remote system(s) from the drop-down list; otherwise, select Do not
continue to receive events from remote system(s). Then, click OK.

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If you added systems, Adaptec Storage Manager prompts you to enter login credentials for
the selected systems. In the Login to managed system window, enter a user name and
password if security is enabled on the remote systems. Select Login to all selected systems
with this username and password to use the same username/password combination for all
selected systems. (You will be prompted to login to each remote system individually if you
do not choose this option.) Select Save username/password to use the same login
credentials each time you start Adaptec Storage Manager.

To add all selected systems to the Enterprise view without logging in, select Add all
selected systems to managed system view without logging in. Choosing this option causes
all other options to be grayed out.
7

Click Connect. The wizard closes and the selected systems are added to the Enterprise
View.
Note: Adaptec Storage Manager adds all selected systems to the Enterprise view even if login
fails on some systems. For those systems, try logging in again with different credentials.

Changing Auto-Discovery Settings
Auto-discovery, in Adaptec Storage Manager, is enabled by default. The auto-discovery task
runs in the background each time Adaptec Storage Manager is started. You can disable autodiscovery if desired, and configure the auto-discovery settings described below.
To change auto-discovery settings on a system:
1

In the Enterprise View, select the local system.

In the tool bar, click Configure, point to the system, then click General Settings .

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The Adaptec Storage Manager Agent General Settings window opens for the system you
selected. The auto-discovery settings appear at the bottom:

To enable/disable auto-discovery, select Enable auto-discovery. (This option toggles
between enabled and disabled.)

Update the auto-discovery settings, as required:

●

In the Auto discovery scopes field, enter a comma-separated list of scopes. To be
discovered by the auto-discovery task, the local system and remote system must have
at least one scope in common. The default scope for an Adaptec Storage Manager
Agent is Auto Discovery.

●

In the Auto discovery base port number field, enter the port’s TCP/IP address. You
can use any port for auto-discovery. However, to use an existing SLP infrastructure,
you must use port 427. The default port is 34570. If you change the port, you must
restart the Adaptec Storage Manager Agent for the change to take effect.

●

In the Auto discovery heartbeat interval field, enter the number of seconds between
each auto-discovery check. This number determines how often Adaptec Storage
Manager checks for changes in remote system resources. The default is 360 seconds.

●

In the SLP Directory Agent address field, enter the TCP/IP address of the SLP
Directory Agent. Applies only if you specified port 427 for an existing SLP
infrastructure.

Click Save Changes.

Working with Display Groups
You can organize related local and remote systems into display groups within the Enterprise
View to make monitoring and modifying your storage space faster, easier, and more efficient.
Once display groups are created, they’re sorted alphabetically and appear in the Enterprise
View below any systems that are not part of a display group.
A system can belong to only one display group at a time; you can’t include the same system in
multiple display groups.
Follow the instructions in this section to:

Chapter 10: Updating and Customizing Adaptec Storage Manager

●

Create display groups (see the next section).

●

View display group properties (see page 118).

●

Move a system from one group to another (see page 118).

●

Rename a display group (page 119).

●

Remove a system from a display group (page 119).

●

Delete a display group (page 119).

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117

Creating Display Groups
You can organize related local and remote systems into display groups to make managing your
storage space easier and more effective.
Systems in a display group appear together in the Enterprise View under the group name.
To create a display group:
1

In the Enterprise View, right-click on a system that you want to add to a display group,
select Change display group, then click New group.

Enter a name for the new display group, then click OK.

The display group is created and the system you selected in Step 1 is added to it.

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To add another system to the display group, repeat right-click on that system in the
Enterprise View, select Change display group, then click the display group name.

The system is added to the display group.

Note: A system can belong to only one display group at a time; you can’t include the same
system in multiple display groups.

Viewing Display Group Status
To quickly view the status of systems within a display group, you can open the display group
Properties window.
In the Enterprise View, right-click on the display group, then click Properties. The Properties
window opens for that display group, summarizing the status of the systems that belong to that
group.

Moving a System from One Display Group to Another
To move a system from one display group to another:
1

In the Enterprise View, right-click the system you want to move.

Select Change display group, then click the name of the display group you want.
The system moves to its new display group.

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Renaming a Display Group
You can make managing your storage space easier and more efficient by giving your display
groups meaningful names. To rename a display group:
1

In the Enterprise View, right-click on the display group, then click Rename display group.

Enter a new name for the display group, then click OK.
The Enterprise View shows the new name of the display group.

Removing a System from a Display Group
To remove a system from a display group:
1

In the Enterprise View, right-click the system you want to remove.

Select Change display group, then click None.
The system is removed from the display group.
Note: Systems that are not part of display groups are listed at the top of the Enterprise View,
above any display groups.

Deleting a Display Group
If required, you can delete a display group. When you delete the display group, the systems that
belonged to it are listed at the top of the Enterprise View, above any remaining display groups.
To delete a display group:
1

In the Enterprise View, right-click on the display group.

Click Delete display group.
The display group is deleted and the systems that belonged to it are no longer grouped
together in the Enterprise View.

Solving Problems
In this chapter...

General Troubleshooting Tips ............................................................................................. 123
Identifying a Failed or Failing Component......................................................................... 123
Stopping the Creation of a New Logical Drive ................................................................... 124
Recovering from a Disk Drive Failure ................................................................................. 124
Rebuilding Logical Drives .................................................................................................... 127
Solving Notification Problems............................................................................................. 128
Creating a Support Archive File........................................................................................... 128
Understanding Error and Warning Messages ..................................................................... 129

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General Troubleshooting Tips
If you experience problems installing or using Adaptec Storage Manager, follow these
suggestions:
●

Ensure that you are logged in to Adaptec Storage Manager at the permission level you need
to perform the tasks you want. (See page 27 for more information.)

●

Ensure that all managed systems are powered on and that you are logged in to any remote
systems you want to manage. (See page 31 for more information.)

●

Check all cable connections.

●

Try uninstalling and reinstalling Adaptec Storage Manager.

Identifying a Failed or Failing Component
When your are notified of a Warning- or Error-level event, use Adaptec Storage Manager’s
rapid fault isolation feature to quickly identify the source of the problem.
For instance, in this example, a disk drive has failed. To find the failed disk drive, follow the
yellow Error icons:

Error is on a remote system...

...on Controller 1...

...on Device 1.
Double-click Device 1 to open
the Properties window and
continue tracing the fault to its
source...

...a disk drive failure.

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Stopping the Creation of a New Logical Drive
To stop the creation of a new logical drive, right-click on the magnifying glass icon, then select
Stop current task. You can also change the priority of the build task to High, Medium, or Low
by selecting Change background task priority from the same right-click menu.

Recovering from a Disk Drive Failure
When a disk drive fails for any reason, it is represented in Adaptec Storage
Manager with a red X, as shown at right.
This section explains how to recover when a disk drive fails:
●

If the logical drive was protected by a hot spare (see the following section).

●

If the logical drive was not protected by a hot spare (see page 123).

●

If there is a disk drive failure in more than one logical drive simultaneously (see page 123).

●

If it is a RAID 0 logical drive (see page 123).

●

If multiple disk drives fail within the same logical drive (see page 124).

●

If you want to force a logical drive with multiple drive failures back online (see page 125).

Failed Disk Drive Protected by a Hot Spare
When a logical drive is protected by a hot spare, if a disk drive in that logical drive fails the hot
spare is automatically incorporated into the logical drive and takes over for the failed drive.
For instance, when a disk drive fails in the RAID 5 logical drive shown in the next example, the
logical drive is automatically rebuilt (its data is reconstructed) using the hot spare in place of
the failed drive. You can access the logical drive while it’s rebuilding.

Hot spare takes over...
...Disk drive shows
Failed status...

...and logical
drive is rebuilt
with hot spare.

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Note: A hot spare icon changes from light-blue to dark-blue when it becomes part of a logical drive.
To recover from the failure:
1

Remove and replace the failed disk drive (following manufacturer’s instructions).

If copyback is not enabled—Remove the ‘hot spare’ designation from the original hot spare
(the disk drive that was built into the logical drive). See page 55 for instructions. Then,
designate a new hot spare to protect the logical drives on that controller.
If copyback is enabled—Data is automatically moved back to its original location once the
controller detects that the failed drive has been replaced. No action is required. See
Enabling Copyback on page 58 for more information.

Failed Disk Drive Not Protected by a Hot Spare
When a logical drive is not protected by a hot spare, if a disk drive in that logical drive fails,
remove and replace the failed disk drive. The controller detects the new disk drive and begins
to rebuild the logical drive. You can access the logical drive while it’s rebuilding.
For instance, when one of the disk drives fails in the RAID 1 logical drive shown in the next
example, the logical drive is not automatically rebuilt. The failed disk drive must be removed
and replaced before the logical drive can be rebuilt.

If the controller fails to rebuild the logical drive, check that the cables, disk drives, and
controllers are properly installed and connected. Then, if necessary, follow the instructions in
Rebuilding Logical Drives on page 125.

Failure in Multiple Logical Drives Simultaneously
If there’s a disk drive failure in more than one logical drive at the same time (one failure per
logical drive), and the logical drives have hot spares protecting them, the controller rebuilds the
logical drives with these limitations:
●

A hot spare must be of equal or greater size than the failed disk drive it’s replacing.

●

Failed disk drives are replaced with hot spares in the order in which they failed. (The
logical drive that includes the disk drive that failed first is rebuilt first, assuming an
appropriate hot spare is available—see the previous bullet.)

If there are more disk drive failures than hot spares, see Failed Disk Drive Not Protected by a Hot
Spare on page 123.
If copyback is enabled, data is moved back to its original location once the controller detects
that the failed drive has been replaced. See Enabling Copyback on page 58 for more information.

Disk Drive Failure in a RAID 0 Logical Drive
Because RAID 0 volumes do not include redundancy, if a disk drive fails in a RAID 0 logical
drive, the data can’t be recovered.

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Correct the cause of the failure or replace the failed disk drives. Then, restore your data (if
available).

Multiple Disk Drive Failures in the Same Logical Drive
If multiple disk drives fail in the same logical drive, you may be able to recover the data by
recreating the logical drive in the wizard without the initialization step. Omitting the
initialization step reconstructs the logical drive metadata without modifying or destroying any
other data on the disks.
Note: RAID 6 and RAID 60 logical drives support two simultaneous disk drive failures (see page
145). In some instances, RAID 10 and RAID 50 logical drives may survive multiple disk drive
failures, depending on which disk drives fail. See Selecting the Best RAID Level on page 137 for
more information.

Caution: This procedure is not guaranteed to successfully recover your logical drive. The
preferred and surest way to recover your data is to restore the failed logical drive from backup.

To recreate the logical drive after multiple drive failures:
1

Start the logical drive wizard, select Custom, then click Next.

Choose the same RAID level as the original logical drive, then click Next.

Select the same set of disk drives as the original logical drive.

Ensure that all Advanced settings are the same as the original logical drive, click Skip
initialization, then click Next.

Click Yes to confirm that you do not want to initialize the logical drive.

Click Apply, then click Yes.
Adaptec Storage Manager begins building the logical drive.

Check the logical drive for data and file system integrity. If you still cannot access the data,
initialize the physical drives (to erase the metadata), then rebuild the logical drive again
without initialization, selecting the disk drives in a different order in Step 3. You may need
to try several different “stripe orders” before you can recover the data.

Note: In the Properties panel, uninitialized logical drives have the status “created without
initialization”.

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125

Forcing a Logical Drive with Multiple Drive Failures Back Online
If multiple disk drives fail in the same logical drive, you may be able to recover the data by
forcing the logical drive back online. For instance, if two drives fail in a RAID 5, forcing it
online may allow you to access the data, depending on which disk drives failed.
Caution: This procedure is not guaranteed to successfully recover your logical drive. The
preferred and surest way to recover your data is to restore the failed logical drive from backup.
Before using this procedure, check all connectors (cables, power, and so on ), then try restoring
the logical drive by performing a bus rescan or restarting the server.

To force a logical drive online:
1

In the Logical Devices View, select the failed logical drive.

In the menu bar, select Actions, then click Force online.

Click Yes to confirm, then click OK.

If Adaptec Storage Manager successfully forces the logical drive online, check it for data
and file system integrity. If some disks are still missing from the logical drive, reinsert or
replace them and allow Adaptec Storage Manager to rebuild the logical drive. Then verify
that drive status has returned to Optimal.
Note: If the operation fails, follow the on-screen prompts to try the Advanced options for
forcing the logical drive online. Only expert users should try the Advanced options.

Removing a Failed Disk Drive’s Icon
Note: You can only complete this task on disk drives that are not included in any logical drive.
When a disk drive fails, it may still appear in Adaptec Storage Manager although it is no longer
available. To see an accurate representation of your storage space and make it easier to monitor
your disk drives, you can remove a failed disk drive from the Physical Devices View.
In the Physical Devices View, right-click the failed disk drive, then click Remove failed drive.

Rebuilding Logical Drives
A hot-swap rebuild occurs when a controller detects that a failed disk drive in a logical drive has
been removed and then reinserted.
To start a hot-swap rebuild:
1

Following manufacturer’s instructions, gently pull the failed disk drive from the server
without fully removing it, then wait for it to spin down fully before continuing.

If there is nothing wrong with the disk drive, reinstall it, following manufacturer’s
instructions.
If necessary, replace the failed disk drive with a new disk drive of equal or larger size.

The controller detects the reinserted (or new) disk drive and begins to rebuild the logical
drive.

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Solving Notification Problems
To test notifications on your storage space, you can send test events or emails to ensure that
they’re being received properly.
If your test event fails:
1

Ensure that the remote system is powered on and running Adaptec Storage Manager.

Open the remote system’s System Properties window (see Step 4 on page 99) and doublecheck the TCP/IP address and port number.

Try sending the test event again.

If your test email fails:
1

Ensure that the recipient’s email address is correct. (See Modifying a Recipient’s
Information or Removing a Recipient on page 104 to modify the address.)

Ensure that your SMTP server address is correct. (See Modifying Email Settings on page 104
to modify the address.)

Try sending the test message again.

Creating a Support Archive File
Your Adaptec Storage Manager service representative might ask you to create a configuration
and status information archive file to help diagnose a problem with your system.
To create the archive file:
1

In the Enterprise View, click the local or remote system on which the problem is occurring.

In the menu bar, select Actions, then click Save support archive.

Enter a name for the archive file or accept the default name, then click Save.

Chapter 11: Solving Problems

●

Understanding Error and Warning Messages
This section provides detailed information about error and warning events that occur in Adaptec Storage Manager.

Warning Messages
Warning

Warning Message Text

ArrayCritical

Ready disk drives are still available

HotSpareTooSmall

The hot spare is too small to protect the specified array

HotSpareWontWork

At least one logical drive is not protected by the specified hot spare

InitLD

Hot spare is too small for use by at least one array

NoService

The specified logical drive was not initialized

SyncLD

Could not contact Adaptec Storage Manager Agent. Adaptec Storage Manager may not function correctly.
Please start the Agent.

Error Messages
Error

Error Message Text

AbortTask

Could not stop the specified currently running task

AccessControl

Could not write the logical drive access control list

AddToDiskSet

Could not add drives to the specified diskset

AgentRemoved

Could not remove the specified Agent

ArrayInUse

Could not delete the specified array. One or more initiators are logged into a logical drive(s)
contained within this array

ArraysInUse

Could not delete all of the specified arrays. One or more initiators are logged into a logical
drive(s) contained within this array

BreakRemoteMirror

Could not break the specified remote mirror facet

CalibrateBatteryController

Could not recalibrate the specified battery

ChangeArraylName

Could not change the name of the specified array

ChangeBIOSMode

Could not change the BIOS-compatibility mapping

ChangeDiskSetName

Could not change the name of diskset

ChangeLogicalLun

Could not change the LUN of the specified logical drive

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Chapter 11: Solving Problems

Error

Error Message Text

ChangeLogicalName

Could not change the name of the specified logical drive

ChangeNtpServer

Could not update the specified NTP server

ChangeTimeDate

Could not change the date and time

ChgAlarm

Could not change the alarm setting

ChgDataScrubRate

Could not change the background consistency check rate

ChgRebuildRate

Could not change the rebuild rate

ChgSCSIXferSpeed

Could not change the SCSI transfer speed

ChgStripeSize

Could not change the specified stripe size

ChgTaskPriority

Could not change task priority

ClearAdapterLogsFail

Could not clear the event logs for the specified system

●

ClearEnclosureLogsFail

Could not clear the event logs for specified enclosure

ClearHardDrive

Clear failed to start for the specified disk drive

CommFailure

You must re-establish communication with specified system

CommFailure1

Restart the Adaptec Storage Manager Agent to establish communication with the local system

ControllerRescan

Could not rescan for the specified controller

ControllerRestart

Could not restart the specified controller

ControllerShutDown

Could not shut down the specified controller

CreateDiskSet

Could not create the diskset

CreateLDError

There was an error creating specified logical drive

CreateSimpleVolume

Could not create a simple volume

DataScrub

Could not change the background consistency check mode

DDDAdInternal

Failed drive—Controller internal failure

DDDDeviceNotFound

Failed drive—Device not found

DDDDeviceNotReady

Failed drive—Specified device will not come ready

DDDDriveAddedToSystem

Failed drive—Specified disk drive added to server

DDDDriveNotBelong1

Failed drive—Specified disk drive does not belong

DDDDriveNotBelong2

Failed drive—Specified disk drive does not belong

DDDDriveNotFound

Failed drive—Specified disk drive not found

DDDDriveNotPartOfCluster

Failed drive—Specified disk drive is not part of the cluster

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Chapter 11: Solving Problems

Error

Error Message Text

DDDHardwareError

Failed drive—Internal hardware error

DDDInternalHW

Failed drive—Internal hardware error

DDDIOSubSystem1

Failed drive—I/O subsystem error

DDDIOSubSystem2

Failed drive—I/O subsystem error

DDDIOSubSystem3

Failed drive—I/O subsystem error

DDDSCSI1

Failed drive—SCSI error

DDDSCSI2

Failed drive—SCSI error

DDDSCSI3

Failed drive—SCSI error

DDDSCSIBusParity

Failed drive—SCSI bus parity error

DDDSCSIBusTest

Failed drive—SCSI bus test error

DDDSCSIChanNotOperational

Failed drive—SCSI channel is not operational

DDDSCSIErrUnknown

Failed drive—Unknown SCSI error

DDDUnknownDriveFound

Failed drive—Unknown disk drive on controller

DDDUnknownDriveInCluster

Failed drive—Unknown disk drive in cluster

DDDUnknownSASError

Failed drive—Unknown SAS error

DDDUserAcceptedInitChange

Failed drive—User accepted

DDDUserMarked

Failed drive—User marked 'failed'

DDDUserMarkedFailed

Failed drive—User marked 'failed'

DeleteArray

Could not delete the specified array

DeleteArrays

Could not delete all of the specified arrays

DeleteDiskSet

Could not delete the diskset

DeleteHArray

Could not delete the specified spanned array

DeleteLogDrive

Could not delete the specified logical drive

DisCopyBackMode

Could not disable copy back mode

DisReadCache

Could not disable read cache

DisUnattendedMode

Could not disable unattended mode

DisWriteCache

Could not disable write cache

EnclosureRestart

Could not restart the specified enclosure

EnclosureShutDown

Could not shut down the specified enclosure

●

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Error

Error Message Text

EnCopyBackMode

Could not enable copy back mode

EnReadCache

Could not enable read cache

●

130

EnUnattendedMode

Could not enable unattended mode

EnWriteCache

Could not enable write cache

EventNotSent

Could not send the event to the system

ExportedArray

Could not export the specified array

FactoryDefault

Could not restore the configuration to the factory-default settings

FailbackDiskSet

Could not move diskset

FailedAtPort

Adaptec Storage Manager failed to start at specified port number

FailedSelfTest

Specified self-test problem code was returned from specified controller, channel, SCSI ID, S/N

FailedSelfTestStart

One or more of the selected disk drives failed to execute the self-test. View the RaidErrA.log file
on the Adaptec Storage Manager Agent for details

FailedToConnect

Failed to connect to specified host name at specified port number

FailedToReadNOT

Failed to read the notification list file

FailedToReadSEC

Failed to read the user accounts file

FailIncompatible

Failed to connect to the specified host name due to incompatible software versions

FailOver

Could not fail from the active device to the passive device

FailoverDiskSet

Could not move diskset

HostList

Could not write the host initiator list

HotSwap

Could not enable the automatic rebuild on replacement operation

ImageSelect

Could not change the firmware to the specified boot image

ImportConfig

Could not copy the configuration from the specified drives

ImportedArray

Could not import the specified array

IncreaseLogDrive

Could not increase the size of the specified logical drive

InitHardDrive

Could not initialize the specified disk drive

InitLogDrive

Could not initialize the specified logical drive

KillOtherController

Could not kill other controller

LDM

Could not start the specified logical drive reconfiguration

The user could not be logged in

Chapter 11: Solving Problems

Error

Error Message Text

LogOut

The user could not be logged out

MaybeReadCache

Could not set read cache mode to 'enabled when protected by battery'

MaybeWriteCache

Could not set write cache mode to 'enabled when protected by battery'

MergeOwnNS

Could not copy the configuration from the non-shared logical drives

Rebuild

Could not set the drive to the specified rebuild state

RemoveAHS

Could not delete the dedicated hot spare drive

RemoveFromDiskSet

Could not remove drives from the specified diskset

RemoveHSP

Could not delete the specified hot spare drive

RemoveSHS

Could not delete the specified standby hot-spare drive

ReplaceDHS

Could not replace the specified failed drive

RollbackSnapshot

Could not rollback the specified snapshot

ScanDrives

Could not perform the bus rescan

SetArrayOnline

Could not send the Array Optimal command to the specified controller

SetChannelInitiatorId

Could not set the specified SCSI initiator ID

SetContDiskCachePolicy

Could not change the specified global drive cache policy

SetHostId

Could not set the specified controller name

SetITNexusLossTime

Could not change I_T nexus loss time

SetMergeGroup

Could not set the specified merge-group number

SetPartnerId

Could not set the specified partner controller name

SetSpareSet

Could not change the specified spare set attribute

SetToAHotSpare

Could not create a dedicated hot spare drive

SetToDefunct

Could not set the specified drive to failed

SetToEmpty

Could not remove the specified failed drive

SetToHotSpare

Could not create a hot-spare drive

SetToOnline

Could not set the specified failed drive to optimal

SetToSHotSpare

Could not create a standby hot-spare drive

SetWce

Could not change the write-cache mode

SyncArray

Could not start the array verify

SyncLogDrive

Could not start the logical drive verify

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Error

Error Message Text

TargetInfo

Could not write the logical drive target information

Unblock

Could not unblock the specified logical drive

UnkillOtherController

Could not unkill other controller

UserAccounts

Could not write the target user account list

VerifyArray

Could not start the array verify

VerifyFixHardDrive

Verify with fix failed to start

VerifyHardDrive

Verify failed to start

VolumeInUse

Could not delete the specified logical drive. One or more initiators are logged into the logical drive.

Part III:
Appendices
In this part:
Completing a Silent Windows Installation ................... 134
Selecting the Best RAID Level ................................... 137
Quick Answers to Common Questions... ..................... 146
Buttons and Icons At-a-Glance ................................... 153

Completing a Silent Windows
Installation
In this appendix...

Completing a Silent Installation.......................................................................................... 135
Available Properties and Values........................................................................................... 136
Example Command Line Installations................................................................................ 136

This appendix describes for advanced users how to complete a silent Windows installation of
Adaptec Storage Manager instead of following the installation instructions provided in
Installing on Windows on page 19. A silent installation uses command line parameters to
complete an installation without messages or user interaction.
Note: If a previous version of Adaptec Storage Manager is installed on your system, you must remove
it before beginning this installation. Use the Add or Remove Programs tool in the Control Panel.

Chapter A: Completing a Silent Windows Installation

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135

Completing a Silent Installation
You will need the Adaptec Storage Manager Installation CD to complete this task.
To complete a silent installation:
1

Insert the CD into your CD drive.

Open a command prompt window and change to the CD directory.

Run the silent installation from the command line using one of these files, as appropriate:
setup asm x64.exe or setup asm x86.exe. For example:
setup asm x86.exe /s /v" /qn "

where is one or more of the options listed in Available Properties and Values
on page 136.
Separate properties with spaces; separate feature names for the ADDLOCAL property with
commas (see examples on page 136).
Note: Synchronous Installation—To install Adaptec Storage Manager so that the .exe file does
not close until the installation is complete, add the /w parameter to the .exe file and run the
application with the start /WAIT command as shown in this example:
start /WAIT setup asm x64.exe /w /s /v" /qn "

You might want to do this for a batch file installation so that the setup will not return until
the installation is finished.
After a minute or two, the silent installation should be complete and the Adaptec Storage
Manager icon should be accessible. Continue with Building Your Storage Space on page 25.

Chapter A: Completing a Silent Windows Installation

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136

Available Properties and Values
Property

Values

INSTALLDIR
(Not required)

Specifies the installation path. If you are specifying the installation path, it must be
set for a command line install, and must be enclosed in escaped quotation marks.
For example:
INSTALLDIR=\"C:\Program Files\Adaptec\Adaptec Storage Manager\"
Note: If you do not explicitly set the installation path, the default path is
"C:\Program Files\Adaptec\Adaptec Storage Manager"

ADDLOCAL
(Required)

REBOOT
(Not Required)

Note: Use commas to separate multiple values.
ALL—Installs all of the following features. If you specify ALL, do not also specify any
of the following values. Note that some features do not support direct attached
storage and are for use with Adaptec iSCSI products only.*
● Agent—Installs the Adaptec Storage Manager Direct Attached Storage Agent. If this
feature is installed, your system will reboot if RAID controllers that use the filter
driver are installed. If necessary, use the REBOOT property to suppress this.
● ASMReadme—Installs the Readme file in its Start menu shortcut.
● CLITools—Installs the Command Line Interface tool.
● Console—Installs the Adaptec Storage Manager GUI.
● DSM—Not for DAS use. For use with Adaptec iSCSI products only.
● ManagementService—Not for DAS use. For use with Adaptec iSCSI products only.
● SNMPSupport—Installs SNMP support for Adaptec Storage Manager. Requires the
Agent feature to be installed. If you select the SNMPSupport feature, the Agent
feature is automatically included, even if you don’t specify it.
● VDSExternal—Not for DAS use. For use with Adaptec iSCSI products only.
● VDSProvider—Not for DAS use. For use with Adaptec iSCSI products only.
● VSSExternal—Not for DAS use. For use with Adaptec iSCSI products only.
● WinAgent—Not for DAS use. For use with Adaptec iSCSI products only.
●

Force—Forces a reboot at the end of the installation.
Suppress—Suppresses a reboot unless files were in use and could not be
overwritten during installation.
● ReallySuppress—Suppresses all reboots at the end of the installation.
NOTE: A reboot is only forced by the Adaptec installer if you have installed the DSM or
if any files can’t be overwritten.
●
●

For more information about Adaptec iSCSI products, refer to the Adaptec Web site at www.adaptec.com.

Example Command Line Installations
●

To install all DAS options, which include the Console, Agent, Readme, and SNMP Support:
setup asm x86.exe /s /v”/qn ADDLOCAL=Console,Agent,,ASMReadme,SNMPSupport”

●

To install just the Agent and suppress a reboot at the end of installation:
setup asm x86.exe /s /v”/qn ADDLOCAL=Agent REBOOT=ReallySupress”

●

To install only the CLI Tools and suppress a reboot:
setup asm x86.exe /s /v”/qn ADDLOCAL=CLITools REBOOT=ReallySuppress”

●

To install the GUI feature to a different installation path:
setup asm x86.exe /s /v”/qn ADDLOCAL=Console INSTALLDIR=\”C:\Adaptec Storage
Manager\””

●

To install and have setup wait until the install finishes before it closes:
start /WAIT setup asm x86.exe /w /s /v”/qn ADDLOCAL=Console,Agent
REBOOT=ReallySupress”

Selecting the Best RAID Level
In this appendix...

Comparing RAID Levels ...................................................................................................... 138
Understanding Drive Segments........................................................................................... 138
Non-redundant Logical Drives (RAID 0) ........................................................................... 139
RAID 1 Logical Drives.......................................................................................................... 140
RAID 1 Enhanced Logical Drives ........................................................................................ 140
RAID 10 Logical Drives........................................................................................................ 141
RAID 5 Logical Drives.......................................................................................................... 142
RAID 5EE Logical Drives ..................................................................................................... 143
RAID 50 Logical Drives........................................................................................................ 144
RAID 6 Logical Drives.......................................................................................................... 145
RAID 60 Logical Drives........................................................................................................ 145

When you create logical drives in Adaptec Storage Manager, you can assign a RAID level to
protect your data.
Each RAID level offers a unique combination of performance and redundancy. RAID levels
also vary by the number of disk drives they support.
This chapter provides a comparison of all the RAID levels supported by Adaptec Storage
Manager, and provides a basic overview of each to help you select the best level of protection
for your storage system.

Appendix B: Selecting the Best RAID Level

●

138

Comparing RAID Levels
Use this table to select the RAID levels that are most appropriate for the logical drives on your storage space, based on the number of
available disk drives and your requirements for performance and reliability.
Redundancy

Disk Drive Usage

Read
Performance

Write
Performance

Built-in Hot
Spare

Minimum
Disk Drives

RAID 0

100%

✱✱✱

RAID 1

Yes

50%

✱✱

RAID 1E

Yes

50%

✱✱

RAID 10

Yes

50%

✱✱

RAID 5

Yes

67% – 94%

✱✱✱

✱

RAID 5EE

Yes

50% – 88%

✱✱✱

✱

Yes

RAID 50

Yes

67% – 94%

✱✱✱

✱

RAID 6

Yes

50% – 88%

✱✱

✱

RAID 60

Yes

50% – 88%

✱✱

✱

Spanned Volume

100%

✱✱✱

RAID Volume

50% – 100%

✱✱✱

RAID Level

Disk drive usage, read performance, and write performance depend on the number of drives in the logical drive. In general, the more
drives, the better the performance.
More information about each RAID level is available beginning on page 139.

Understanding Drive Segments
A drive segment is a disk drive or portion of a disk drive that is used to create a logical drive. A disk drive can include both RAID segments
(segments that are part of a logical drive) and available segments. Each segment can be part of only one logical drive at a time. If a disk
drive is not part of any logical drive, the entire disk is an available segment.

Appendix B: Selecting the Best RAID Level

●

139

Non-redundant Logical Drives (RAID 0)
A logical drive with RAID 0 includes two or more disk drives and provides data striping, where
data is distributed evenly across the disk drives in equal-sized sections. However, RAID 0
arrays do not maintain redundant data, so they offer no data protection.
Compared to an equal-sized group of independent disks, a RAID 0 array provides improved I/O
performance.
Drive segment size is limited to the size of the smallest disk drive in the logical drive. For
instance, a logical drive with two 250 GB disk drives and two 400 GB disk drives can create a
RAID 0 drive segment of 250 GB, for a total of 1000 GB for the volume, as shown in this figure.

Disk Drive 1

250 GB

Disk Drive 2

250 GB

Disk Drive 3

400 GB

Drive Segment Size (Smallest Disk Drive)

Disk Drive 1

1 5 ... 997

Disk Drive 2

2 6 ... 998

Disk Drive 3

3 7 ... 999
Unused Space = 150 GB

Disk Drive 4

400 GB

Disk Drives in Logical Drive

Disk Drive 4

4 8 ... 1000
Unused Space = 150 GB
RAID 0 Logical Drive = 1000 GB

Appendix B: Selecting the Best RAID Level

●

140

RAID 1 Logical Drives
A RAID 1 logical drive is built from two disk drives, where one disk drive is a mirror of the
other (the same data is stored on each disk drive). Compared to independent disk drives, RAID 1
logical drives provide improved performance, with twice the read rate and an equal write rate
of single disks. However, capacity is only 50 percent of independent disk drives.
If the RAID 1 logical drive is built from different-sized disk drives, drive segment size is the size
of the smaller disk drive, as shown in this figure.
Drive Segment Size (Smallest Disk Drive)

Disk Drive 1

Disk Drive 2

250 GB

400 GB

Disk Drive 1

1 – 250

Disk Drive 2

1 – 250
Unused Space = 150 GB
RAID 1 Logical Drive = 250 GB

Disk Drives in Logical Drive

RAID 1 Enhanced Logical Drives
A RAID 1 Enhanced (RAID 1E) logical drive—also referred to as a striped mirror—is similar to
a RAID 1 logical drive except that data is both mirrored and striped, and more disk drives can
be included. A RAID 1E logical drive can be built from three or more disk drives.
In this figure, the large bold numbers represent the striped data, and the smaller, non-bold
numbers represent the mirrored data stripes.

Disk Drive 1

400 GB

Disk Drive 2

400 GB

Disk Drive 3

400 GB

Disk Drives in Logical Drive

Disk Drive 1

Disk Drive 2

Disk Drive 3

RAID 1E Logical Drive = 600 GB

Appendix B: Selecting the Best RAID Level

●

141

RAID 10 Logical Drives
A RAID 10 logical drive is built from two or more equal-sized RAID 1 logical drives. Data in a
RAID 10 logical drive is both striped and mirrored. Mirroring provides data protection, and
striping improves performance.
Drive segment size is limited to the size of the smallest disk drive in the logical drive. For
instance, a logical drive with two 250 GB disk drives and two 400 GB disk drives can create two
mirrored drive segments of 250 GB, for a total of 500 GB for the logical drive, as shown in this
figure.

Disk Drive 1

250 GB

Disk Drive 2

250 GB

Disk Drive 3

400 GB

Drive Segment Size (Smallest Disk Drive)

Disk Drive 1

1 3 ... 499

Disk Drive 2

2 4 ... 500

Disk Drive 3

1 3 ... 499
Unused Space = 150 GB

Disk Drive 4

400 GB

Disk Drive 4

2 4 ... 500
Unused Space = 150 GB

Disk Drives in Logical Drive

RAID 10 Logical Drive = 500 GB

Appendix B: Selecting the Best RAID Level

●

142

RAID 5 Logical Drives
A RAID 5 logical drive is built from a minimum of three disk drives, and uses data striping and
parity data to provide redundancy. Parity data provides data protection, and striping improves
performance.
Parity data is an error-correcting redundancy that’s used to re-create data if a disk drive fails.
In RAID 5 logical drives, parity data (represented by Ps in the next figure) is striped evenly
across the disk drives with the stored data.
Drive segment size is limited to the size of the smallest disk drive in the logical drive. For
instance, a logical drive with two 250 GB disk drives and two 400 GB disk drives can contain
750 GB of stored data and 250 GB of parity data, as shown in this figure.

Disk Drive 1

250 GB

Disk Drive 2

250 GB

Disk Drive 3

400 GB

Drive Segment Size (Smallest Disk Drive)

Disk Drive 1

1 4 ...

Disk Drive 2

2 5 ... 748

Disk Drive 3

3 P ... 749
Unused Space = 150 GB

Disk Drive 4

400 GB

Disk Drive 4

P 6 ... 750
Unused Space = 150 GB

Disk Drives in Logical Drive

RAID 5
= 750 GB plus Parity and Spare
Logical Drive

Appendix B: Selecting the Best RAID Level

●

143

RAID 5EE Logical Drives
A RAID 5EE logical drive—also referred to as a hot space—is similar to a RAID 5 logical drive
except that it includes a distributed spare drive and must be built from a minimum of four disk
drives.
Unlike a hot spare (see page 53), a distributed spare is striped evenly across the disk drives with
the stored data and parity data, and can’t be shared with other logical disk drives. A distributed
spare improves the speed at which the logical drive is rebuilt following a disk drive failure.
A RAID 5EE logical drive protects your data and increases read and write speeds. However,
capacity is reduced by two disk drives’ worth of space, which is for parity data and spare data.
In this example, S represents the distributed spare, P represents the distributed parity data.

Disk Drive 1

250 GB

Disk Drive 2

250 GB

Disk Drive 3

400 GB

Drive Segment Size (Smallest Disk Drive)

Disk Drive 1

1 S ...

Disk Drive 2

2 P ... 449

Disk Drive 3

S 3 ...

S
Unused Space = 150 GB

Disk Drive 4

400 GB

Disk Drive 4

P 4 ... 500
Unused Space = 150 GB

Disk Drives in Logical Drive

RAID 5EE
= 500 GB plus Parity and Spare
Logical Drive

Appendix B: Selecting the Best RAID Level

●

144

RAID 50 Logical Drives
A RAID 50 logical drive is built from at least six disk drives configured as two or more RAID 5
logical drives, and stripes stored data and parity data across all disk drives in both RAID 5
logical drives. (For more information, see RAID 5 Logical Drives on page 142.)
The parity data provides data protection, and striping improves performance. RAID 50 logical
drives also provide high data transfer speeds.
Drive segment size is limited to the size of the smallest disk drive in the logical drive. For
example, three 250 GB disk drives and three 400 GB disk drives comprise two equal-sized
RAID 5 logical drives with 500 GB of stored data and 250 GB of parity data. The RAID 50
logical drive can therefore contain 1000 GB (2 x 500 GB) of stored data and 500 GB of parity
data.

RAID 50 Logical
Drive
=
1000 GB
plus Parity

RAID 5
A

Each RAID 5 Logical Drive has
500 GB Data Storage
250 GB Parity Data

1, 5, P

3, P, 9

P, 7, 11

Drive 1
250 GB

Drive 2
250 GB

Drive 3
250 GB

2, 6, P

RAID 5
B

4, P, 10

Drive 4
400 GB

In this example, P represents the distributed parity data.

Drive 5
400 GB

P, 8, 12

Drive 6
400 GB

Total Unused
Space = 150 GB

Appendix B: Selecting the Best RAID Level

●

145

RAID 6 Logical Drives
A RAID 6 logical drive—also referred to as dual drive failure protection—is similar to a RAID 5
logical drive because it uses data striping and parity data to provide redundancy. However,
RAID 6 logical drives include two independent sets of parity data instead of one. Both sets of
parity data are striped separately across all disk drives in the logical drive.
RAID 6 logical drives provide extra protection for your data because they can recover from two
simultaneous disk drive failures. However, the extra parity calculation slows performance
(compared to RAID 5 logical drives).
RAID 6 logical drives must be built from at least four disk drives. Maximum stripe size
depends on the number of disk drives in the logical drive.

Disk Drive 1

250 GB

Disk Drive 2

250 GB

Disk Drive 3

400 GB

Drive Segment Size (Smallest Disk Drive)

Disk Drive 1

1 P1 ... P2

Disk Drive 2

2 P2 ... 449

Disk Drive 3

P1 3 ... P1
Unused Space = 150 GB

Disk Drive 4

400 GB

Disk Drive 4

P2 4 ... 500
Unused Space = 150 GB

Disk Drives in Logical Drive

RAID 6 = 500 GB plus Parity (P1 & P2)
Logical Drive

RAID 60 Logical Drives
Similar to a RAID 50 logical drive (see page 144), a RAID 60 logical drive—also referred to as
dual drive failure protection— is built from at least eight disk drives configured as two or more
RAID 6 logical drives, and stripes stored data and two sets of parity data across all disk drives in
both RAID 6 logical drives.
Two sets of parity data provide enhanced data protection, and striping improves performance.
RAID 60 logical drives also provide high data transfer speeds.

Quick Answers to Common
Questions...

In this appendix...

How do I...?........................................................................................................................... 147
What’s the difference between...?......................................................................................... 149
What options are on the Actions menu?............................................................................. 149
What tasks can be scheduled to run at a specified time?.................................................... 152

This chapter provides quick references to frequently requested information about basic tasks,
functions, and concepts in Adaptec Storage Manager.
Note: For troubleshooting tips, see Solving Problems on page 120.

Appendix C: Quick Answers to Common Questions...

●

147

How do I...?
Set up my storage space?
Follow the five steps in the Getting Started Checklist on page 14.

Create or add a new logical drive?
In the Enterprise View, right-click the controller you want, then click Create logical device.
Or, click either of the buttons shown at right.

See Building Your Storage Space on page 25.

Open the Configuration wizard?
In the Enterprise View, right-click the controller you want, then click Create logical device.
Or, click either of the buttons shown at right.

See Building Your Storage Space on page 25.

Turn off the alarm?
Click the Silence button, shown at right.
Or, from the menu bar, click Actions, select Agent actions, select Alarm actions,
then click Silence alarm.
See If your enclosure does not have an enclosure management device, the status icons appear but do
not indicate status. on page 95.

Add a new user to Adaptec Storage Manager?
Any user with a valid network user name and password can log into Adaptec Storage Manager.
See Starting and Logging In on the Local System on page 27 and Understanding Permission Levels
on page 27.

Add a remote system?
Click the Add button, shown at right.
See Logging into Remote Systems from the Local System on page 31.

Prevent a user from changing my storage space?
See Understanding Permission Levels on page 27 for information on restricting access.

Check disk drive or logical drive status?
Hold your cursor over the disk drive or logical drive to reveal status information.
See also Revealing More Device Information on page 48.

Access a feature with a padlock icon beside it?
Features such as snapshot are enhanced features that must be unlocked with a special feature
key (sold separately).

Appendix C: Quick Answers to Common Questions...

●

148

See Adding Enhanced Features on page 110.

Log out of Adaptec Storage Manager?
In the Enterprise View, click on the local system. In the menu bar, select Actions, then click
Log out.
See Logging Out of Adaptec Storage Manager on page 50.

Schedule a task?
Complete each step of the task until you are prompted to click Apply. (Don’t click Apply.)
Click Schedule.
Note: The Schedule button won’t appear on tasks that can’t be scheduled.
See Scheduling a Task on page 75.

Find the Task Manager?
In the tool bar, click Configure, point to the system you want, then click Tasks. See Scheduling
a Task on page 75.

Find the Notification Manager?
In the tool bar, click Configure, point to the system you want, then click Notifications. See
Setting up Logged Notifications on page 96.

Find the Email Notification Manager?
In the tool bar, click Configure, point to the system you want, then click Email Notifications. See
Notifying Users by Email About Status and Activity on page 101.

Appendix C: Quick Answers to Common Questions...

●

149

What’s the difference between...?
Adaptec Storage Manager and the Agent?
Adaptec Storage Manager is the full software application, including the user interface
(windows, menus) described in this User’s Guide. It helps you build and maintain the logical
drives, controllers, and disk drives that make up your storage space.
The Agent is like a service that keeps your storage space running. Its job is to monitor system
health and manage event notifications, tasks schedules, and other on-going processes on each
system in your storage space. The Agent can run independently of the full application.
See About Adaptec Storage Manager on page 14 for more information.

Event notifications, email notifications, and event alerts?
Event notifications (also called logged notifications) are messages about events on one system
that are sent to the event log of another system in your storage space. (See page 96.)
Email notifications are email messages about events on a system in your storage space that are
sent to specified users. (See page 101.)
Event alerts are pop-up messages or console messages about all types of events on a specific system,
which are broadcast to all the users who are logged into your storage space. (See page 107.)

What options are on the Actions menu?
You can also access many Action menu options by right-clicking a component. For example,
right-click on a system to access most of the options shown in Local and remote systems below.
See About the Actions Menu on page 43 for more information.

Local and remote systems
In the Enterprise View, click on a system. In the menu bar, select Actions to view these options:
Then select Action actions to view these
options:

Appendix C: Quick Answers to Common Questions...

●

150

Controllers?
In the Enterprise View, click on a controller. In the menu bar, select Actions to view these
options:
Then select Alarm actions to view these
options:

Disk drives?
In the Physical Devices View, click on a disk drive. In the menu bar, select Actions to view
these options:

Enclosures?
In the Physical Devices View, click on an enclosure management device. In the menu bar,
select Actions to view these options:

Appendix C: Quick Answers to Common Questions...

●

151

Logical drives?
In the Logical Devices View, click on a logical drive. In the menu bar, select Actions to view
these options:

Direct Attached Storage?
In the Enterprise View, click Direct Attached Storage. In the menu bar, select Actions to view
these options:

The Notification Manager?
In the tool bar, click Configure, point to the system you want, then click Notifications. In the
menu bar, select Actions to view these options:

The Email Notification Manager?
In the tool bar, click Configure, point to the system you want, then click Email Notifications. In
the menu bar, select Actions to view these options:

Appendix C: Quick Answers to Common Questions...

●

152

The Task Manager?
In the tool bar, click Configure, point to the system you want, then click Tasks. In the menu
bar, select Actions to view these options:

What tasks can be scheduled to run at a specified time?
You can schedule any of these tasks to run at a specified time:
●

Changing a logical drive from one RAID level to another (see page 71).

●

Expanding the size of a logical drive (see page 68).

●

Modifying a logical drives settings (see page 64).

●

Verifying a logical drive (see page 67) or verifying and fixing a logical drive (see page 67).

See Scheduling a Task on page 75 for more information.

Buttons and Icons At-a-Glance
In this appendix...

Enterprise View Icons .......................................................................................................... 154
Icons in the Physical Devices View...................................................................................... 154
Icons in the Logical Devices View ....................................................................................... 155
Buttons in the Main Window .............................................................................................. 155
Buttons in the Notification Manager .................................................................................. 156
Buttons in the Email Notification Manager........................................................................ 156
Buttons in the Task Manager ............................................................................................... 156

This chapter provides quick references to the icons and buttons that appear in Adaptec Storage
Manager.

Appendix D: Buttons and Icons At-a-Glance

●

154

Enterprise View Icons
Icon

Description

System with direct attached storage controller and directly attached disk drives or enclosures
Enclosure
Controller

Icons in the Physical Devices View
Icon

Description

Ready disk drive
Disk drive with free space
Disk drive with no free space
Failed disk drive
Healthy global or dedicated hot spare
Hot spare with error (see page 54 for more information)
Hot spare being built into logical drive after disk drive failure
Hot spare built into logical drive after disk drive failure
Controller
Enclosure Management Device
Locked upgrade feature that can be activated with a feature key (see page 110 for more
information)

Enclosure Status Icons
Icon

Description

Enclosure fan(s) — normal

Enclosure fan(s) — error

Enclosure temperature — normal

Enclosure temperature — error

Enclosure Power — normal

Enclosure Power — error

Enclosure fan(s) — warning
Enclosure temperature — warning
Enclosure Power — warning

Appendix D: Buttons and Icons At-a-Glance

●

155

Icons in the Logical Devices View
Icon

Description

Logical drive
Logical drive with healthy hot spare
Logical drive with a snapshot
Logical drive being initialized
Logical drive being modified
Logical drive being rebuilt after disk drive failure
Array with available space
Array with no available space
Locked upgrade feature that can be activated with a feature key (see page 110 for more
information)

Buttons in the Main Window
Button

Click to...

More on...

...add a remote system

...page 31

...create a logical drive; open the Configuration wizard

...page 25

...silence the audible alarm

...page 86

...check status and other properties of a controller, disk drive, or
other component

...page 81

...view the full Event log

...page 93

....configure notification settings
...configure email notification settings
...check the status of scheduled tasks; monitor and modify
scheduled tasks

...page 96
...page 101
...page 74

...open the online Help

...page 49

...see a text description of your disk drives

...page 48

...see the size capacities of your disk drives

...page 48

...see the size capacities of your disk drives relative to each other

...page 48

...create a global hot spare

...page 53

...create a logical drive

...page 25

...delete a logical drive

...page 71

...expand and collapse additional information about disk drives and
logical drives

...page 48

Appendix D: Buttons and Icons At-a-Glance

Button

●

156

Click to...

More on...

...access logical drive-specific functions, such as deleting

...page 81

...access channel-specific functions, such as rescanning

...page 81

...access port-specific functions, such as blinking

...page 81

...access device-specific functions, such as initializing

...page 81

Buttons in the Notification Manager
Button

Click to...

More on...

...add a system that will receive notifications generated by the
Notification Manager

...page 96

...update a system’s address, host name, or notification level

...page 99

...remove a system from the Notification List

...page 99

Buttons in the Email Notification Manager
Button

Click to...

More on...

...add the email address of a user who will receive notifications
generated by the Email Notification Manager

...page 101

...update a recipient’s email address or notification level

...page 104

...remove a recipient from the Email Notification List

...page 104

Buttons in the Task Manager
Button

Click to...

More on...

...view the details of a scheduled task

...page 77

...reschedule a task or change the description of the task in the Task
List

...page 78

...delete a task that is no longer required

...page 78

Glossary
A
Adaptec Storage Manager Agent
Runs in the background on your system, monitoring and managing event notifications, tasks schedules,
and other on-going processes in your storage space. It requires no user intervention and includes no user
interface.
available space
Space on a disk drive that is not being used by a logical drive. When a logical drive is deleted, its space
becomes available. See also logical drive.

B
background consistency check
A controller function that continually and automatically verifies your logical drives once they’re in use.
bootable-CD mode
A way of running Adaptec Storage Manager, where the application is not installed but is run directly from a
CD.

C
cache
A temporary, fast storage area that holds data from a slower storage device for quick access. Cache storage
is normally transparent to the accessing device.
channel
Any path used for the transfer of data and the control of information between disk drives and a RAID
controller.
controller
A hardware device that interprets signals between a host and a disk drive. Also known as an adapter or card.
See also I/O.
copyback
Adaptec RAID controller feature that allows data that has been moved to a hot spare to be returned to its
original location once the controller detects that the failed drive has been replaced.

Glossary

●

158

D
DAS
Direct-attached Storage. Data storage that is physically connected to a server. See also LAN, SAN.
drive segment
See segment.
dual drive failure protection
Another name for a RAID 6 or RAID 60 logical drive.

E
Email Notification Manager
A utility within Adaptec Storage Manager that emails event messages to selected recipients. See also email
notifications, Notification Manager.
email notifications
Event messages about remote systems that are emailed to selected recipients.
event
Activity on your storage space, such as a disk drive failure or logical drive verification.

F
fault tolerance
The ability of a system to continue to perform its functions even when one or more disk drives have failed.
firmware
A combination of hardware and software; software written onto read-only memory (ROM).
format
See initialize.

G
GB
GigaByte. 1,024 MB. See also MB.

H
host
A system that’s connected to a TCP/IP network. See also TCP/IP.
host bus adapter (HBA)
An adapter card that includes all of the I/O logic, software, and processing to manage the transfer of
information between the host and the devices it’s connected to.
hot space
A RAID 5EE logical drive. See page 143.
hot spare
A spare disk drive which will automatically replace a failed disk drive in a logical drive.
hot-swap
Remove and replace a failed disk drive in a logical drive without shutting down the server or disrupting
activity on the logical drive.

Glossary

●

159

I
Storage Manager Agent
Runs in the background on your system, monitoring and managing event notifications, tasks schedules,
and other on-going processes in your storage space. It requires no user intervention and includes no user
interface.
initialize
Prepare a disk drive for reading and writing.
I/O
Input/Output. Data entering into or being extracted from a system.

L
LAN
Local Area Network. A network of interconnected workstations sharing the resources of a single server,
typically within the area of a small office building.
LED
Light-emitting Diode. An electronic device that lights up when powered.
local system
The computer (or system) that you’re working on. In Adaptec Storage Manager, ‘local’ and ‘remote’ are
relative terms. See also remote system.
logged events
Event messages about remote systems that appear in the event log of Adaptec Storage Manager. See also
Notification Manager.
logical drive
One or more disk drives grouped together to appear as a single device to an operating system. Also known
as a logical device or array.

M
managed system
A computer (or system) in a storage space that’s being managed by Adaptec Storage Manager.
MB
MegaByte. Depending on context, 1,000,000 or 1,048,576 bytes. Also 1000 KB.
mirroring
Data protection that duplicates all data from one drive onto a second drive. See also RAID.

N
Notification Manager
A utility within Adaptec Storage Manager that broadcasts event messages to selected managed systems.

P
parity
A form of data protection used by some RAID levels to re-create the data of a failed disk drive in a logical
drive. See also RAID.

Glossary

●

160

partition
Divides the space of a disk drive into isolated sections.
port
A connection point to a controller, disk drive, expander, enclosure, or other device.

R
RAID
Redundant Array of Independent Disks. For more information on RAID and all supported RAID levels, see
Selecting the Best RAID Level on page 137.
rapid fault isolation
The trail of yellow or red warning icons that leads from the high-level system view to the failed or failing
component.
rebuild
Re-create a logical drive after a disk drive failure.
recurring task
A scheduled task, such as logical drive verification, that occurs on a regular basis. See also Task Manager,
scheduled task.
redundancy
The capability of preventing data loss if a disk drive fails. See also mirroring, parity.
remote system
In Adaptec Storage Manager, all other systems in your storage space besides your local system are remote
systems. ‘Local’ and ‘remote’ are relative terms. See also local system.
ROM Update wizard
A program that updates the BIOS and firmware codes on the controller. See also firmware.

S
SAN
Storage Area Network. A storage architecture that connects servers and disk drives across a network for
enhanced reliability, scalability, and performance.
scheduled task
Activity, such as logical drive verification, that is set to be completed at a specified date and time. See also
recurring task.

segment
Disk drive space that has been assigned to a logical drive. A segment can include all or just a portion of a
disk drive’s space.
SMTP
Simple Mail Transfer Protocol.
snapshot
A frozen image of a logical drive at a particular point in time.
spare
See hot spare.
storage space
The controller(s) and disk drives being managed with Adaptec Storage Manager.

Glossary

●

161

stripe size
Amount of data written to one partition before the controller moves to the next partition in a stripe set.
striped mirror
A RAID 1 Enhanced, or RAID 1E, logical drive. See page 140.
striping
A method of enhancing performance by spreading data evenly over multiple disk drives. Provides no data
protection.

T
Task Manager
A utility in Adaptec Storage Manager that allows you to schedule a specific activity, such as expanding a
logical drive, for a time that’s convenient. See also scheduled task, recurring task.
TB
TeraByte. Approximately one million-million bytes, or 1024 GB.
TCP/IP
Transmission Control Protocol/Internet Protocol. A set of communication protocols used to connect hosts
on the Internet.

V
verify
Check a logical drive for inconsistent or bad data. May also fix any data problems or parity errors.

Index
A
Actions menu 43
Add managed system 31, 113
Agent actions 86
alarm 86, 88
Alarm actions 84, 85, 86, 88
Change logical device name 64
Clear logs on all controllers 94
Configure read cache 65
Configure write cache 65
controller-level options 150
Create dedicated hot-spare drive 54
Delete dedicated hot-spare drive 55
Delete hot-spare drive 56
Delete logical device 72
Direct Attached Storage branch-level options 151
Disable email notifications 105
Disable notifications 100
Disable task scheduler 79
disk drive-level options 150
Email Notification Manager options 151
Enable (Disable) background consistency check 68
enclosure-level options 150
Expand or change logical device 64, 69, 71
Initialize 83
Initialize all ready drives 83
Log in 50
Log out 50
logical drive-level options 151
Notification Manager options 151
overview 43, 149 to 152
Remove dedicated hot-spare drive 55
Rescan 85
Save printable configuration 85

Save support archive 126
Send test event 98
Send test message 103
Set drive state to failed 82
SMTP server settings 104
system-level options 149
Task Manager options 152
Update controller images 89
Verify 67
Verify with fix 67
activity in storage space
event log 49
activity on storage space. See monitoring
Adaptec customer support 3
Adaptec Storage Manager
Actions menu 43
Actions menu overview 149 to 152
Agent 14
beginning steps 14
bootable-CD mode 23
Direct Attached Storage branch 44
display options 112
downloading newer versions 110
Email Notifications Manager 101
enhanced features 110
event log 93
feature keys 110
icons 45, 46, 47, 154 to 155
installing
Linux 20
OpenServer 21
Solaris 21
UnixWare 21
VMWare 22
Windows 19

Index

Windows silent installation 134
introduction 14
locked features 110
logging into remote systems 31
main window overview 43
Notifications Manager 96
operating system support 17
standard unit of measure 112
system requirements 17
Task Manager 76
uninstalling 50
Linux 50
Windows 50
unlocking enhanced features 110
updating 110
Adaptec Storage Manager vs Agent 149
adapters. See controllers
ADDLOCAL 136
Administrator permissions 27
advanced settings 38, 64
Agent 14
alarm settings 87
event log 108
introduction 14
starting
Linux 30
OpenServer 31
Solaris 31
UnixWare 31
Windows 30
alarm
changing settings 87
controllers
disabling 84
silencing 84
testing 84
disabling
controller-level 84
enclosure-level 89
system-level 88
enabling (system-level) 88
enclosures
disabling 89
silencing 88
testing 88
frequency 87
systems
disabling 88
enabling 88
silencing 86
testing 86
testing
controller-level 84

enclosure-level 88
system-level 86
archive file 126
audible alarm. See alarm
auto-discovery 112
automatic verification 66

B
background consistency check 66, 68
background verification 66
blinking components 81
boards. See controllers
bootable-CD mode 23 to 24
defined 23
broadcasting event alerts 107
Build (initialize method) 66
building storage space 25 to 40
bootable-CD mode 23
custom configuration 36
express configuration 33
RAID Volumes 72
buttons
Configure 97, 101
Email Notification Manager 156
Events 94
main window 155 to 156
Notification Manager 156
Task Manager 156

C
cards. See controllers
CD mode. See bootable-CD mode
Clear (initialize method) 66
components
blinking 81
defined 11
identifying 81
viewing properties 81
Configuration Event Detail window 93
Configure button 76, 87, 97, 115
configuring 33
See also building storage space
controller support 17
controllers
Actions menu 150
blinking 81
disabling alarm 84
identifying 81
properties 81
registering 84

●

163

Index

rescanning 85
saving configurations 85
support by operating system 17
testing alarm 84
updating firmware 89
copyback 58
custom configuration 36
customer support 3

D
daemon 14
DAS
defined 10
dedicated hot spares 53
creating 54
deleting 55
removing 55
deleting logical drives 71
devices 44
blinking 81
Direct Attached Storage
Actions menu 151
direct attached storage
Actions menu introduction 43
Actions menu overview 149 to 152
Direct Attached Storage branch 44
disabling alarm
enclosure-level 89
system-level 88
disk drive segments 138
disk drives 81
Actions menu 150
available space 46
blinking 81
capacity 48
conceptual graphic 60
different sizes in same logical drive 62
failed state 82
failure recovery
multiple disk drives 124
multiple logical drives 123
RAID 0 logical drives 123
with hot spare 122
without hot spare 123
identifying 81
initializing 83
properties 81
relative capacity 48
replacing in logical drives 82
segments in logical drives 63
text descriptions 48

viewing logical drives 47
viewing status 45
within logical drives 37
display groups 117
creating 117
deleting 119
moving systems 118
removing systems 119
renaming display groups 119
system status 118
distributed spare drives 143

E
Email Notification Log
clearing 105
Email Notification Manager
Actions menu 151
buttons 156
clearing the log 105
email notifications 101
"from" address 102
changing "from" address 104
changing SMTP server 104
disabling 105
failed test emails 103
modifying recipient information 104
recipient addresses 101
re-enabling 105
removing recipients 104
setup 101
SMTP server settings 102
test emails 103
Email Notifications log 105
Email Notifications Manager 101
disabling 105
Email Notifications log 105
opening 101
re-enabling 105
test emails 103
Enclosure View 48
enclosures
Actions menu 150
blinking 81
disabling alarm 89
identifying 81
monitoring 95
silencing alarm 88
status icons 49, 95
testing alarm 88
viewing disk drives 48
Enterprise View 43

●

164

Index

Direct Attached Storage branch 44
icons 45, 154
Error (task status) 77
event alerts 107
event log 49, 93, 94
clearing 94
finding source of event 96
messages 96
event log (operating system) 108
event notifications
Email Notifications log 105
event viewer
finding source of event 96
events 49
Events button 94
events. See monitoring
Executed (task status) 77
Executed* (task status) 77
expanding logical drives 68
express configuration 33
RAID levels 33

F
failed disk drives
multiple disk drives 124
multiple logical drives 123
RAID 0 logical drives 123
without hot spare 123
fans status icon 95
FAQs 146
feature keys 110
unlocking 110
firmware 89
Force online 125
formatting logical drives 35
Full Size Capacity View 48

G
global hot spares 53
creating 38
deleting 55
glossary 157
Guest permissions 27

H
hard disk, hard disk drive, hard drive. See disk drive
HBAs. See controllers
help 49
hot spares 45, 46, 53 to 55
creating 38, 53

creating dedicated 54
creating pool 54
dedicated, defined 53
deleting 55
distributed spare drives 143
global, defined 53
limitations 53
removing 55

I
icons 45, 46, 47, 154 to 155
enclosure status icons 95
Enterprise View 45, 154
event status icons 94
Logical Devices View 47, 155
Physical Devices View 46, 154
identifying components 81
initialize method 66
initialize priority 66
initializing disk drives 83
INSTALLDIR 136
installing Adaptec Storage Manager 18 to 21
Linux 20
OpenServer 21
Solaris 21
UnixWare 21
VMWare 22
Windows 19
silent installation 134

J
JBODs. See enclosures
jobs. See tasks

L
Linux
controller support 17
installing Adaptec Storage Manager 20
SNMP support 107
starting Adaptec Storage Manager 29
starting the Agent 30
uninstalling Adaptec Storage Manager 50
local systems 26
locked features 110
unlocking 110
log files, clearing 105
logged notifications 96
adding systems 96
disabling 100
failed test events 99

●

165

Index

modifying systems 99
re-enabling 100
removing systems 99
test events 98
logging in
logging back in 50
permission levels 27
logging out 50
logging back in 50
Logical Devices View 43, 46
icons 47, 155
logical drives 46, 61 to 72
Actions menu 151
advanced settings 38, 64
automatic verification 66
available space on disk drives 62
background consistency check 66
background verification 66
building
advanced 36
basic 33
changing background task priority 35
stop building 35
changing RAID levels 71
custom configuration 36
defined 60
definition 123
deleting 71
different-sized disk drives 62
disabling background consistency check 68
disk drive segments 63, 138
distributed spare drives 143
enabling background consistency check 68
expanding 68
extending partitions 70
fine-tuning 64 to 66
formatting 35
increasing capacity 68
initialize method 66
initialize priority 66
manual verification 66
maximum size 68
mirrored data 140
non-redundant 139
options for creating 33
parity 142
partitioning 35
properties 81
RAID 1 140
RAID 10 141
RAID 1E 140

RAID 5 142
RAID 50 144
RAID 5EE 143
RAID 6 145
RAID 60 145
RAID level 46
RAID segments 138
RAID Volumes 72
read cache 65
rebuilding 122, 125
remove disk drive or segment 70
renaming 64
replace disk drive or segment 70
replacing disk drives 82
selecting disk drives 37
selecting RAID levels 37
size 38
limitations 39
specifying size 61
stripe size 65
striping data 139
verifying 66, 67
verifying and fixing 67
verifying icon 68
viewing disk drives 47
viewing status 46
write cache setting 65

M
main window
buttons
Configure 103
Direct Attached Storage branch 43
display options 112
Enterprise View 43
event details 93
event log 93
event log messages 96
finding source of event 96
Logical Devices View 43
menu bar 43
monitoring activity and status 93
notification types
enclosure status icons 95
event log 93
event status icons 94
overview 43
Physical Devices View 43
status icons 94
tool bar 43
manual verification 66

●

166

Index

mirroring 140
monitoring 92 to 95, 101, 107 to 108
clearing event log 94
component properties 81
email notifications 101
"from" address 102
changing "from" address 104
changing SMTP server 104
disabling 105
failed test emails 103
modifying recipient information 104
recipient addresses 101
re-enabling 105
removing recipients 104
setup 101
SMTP server settings 102
test emails 103
Email Notifications Manager 101
event details 93
event log 49, 93
event log messages 96
full event log 94
logged notifications 96
adding systems 96
disabling 100
failed test events 99
modifying systems 99
re-enabling 100
removing systems 99
test events 98
notification types
logged notifications 96
Notifications Manager 96
options 93
status icons 94
tasks 77

N
non-redundant logical drives 139
Notification Manager
Actions menu 151
buttons 156
notification types
email notifications 101
notifications 96 to 108
event alerts 107
Notifications Manager 96 to 107
clearing the log 100
disabling 100
modifying systems 99
opening 96
re-enabling 100

removing systems 99
test events 98

O
online help 49
opening Adaptec Storage Manager
Linux 29
OpenServer 29
Solaris 29
UnixWare 29
OpenServer
controller support 17
installing Adaptec Storage Manager 21
starting Adaptec Storage Manager 29
starting the Agent 31
operating system event log 108
operating system support 17

P
parity 142
partitioning logical drives 35
partitions 70
permission levels 27
Physical Devices View 43, 45
icons 46, 154
pool hot spares 54
power status icon 95
properties 81
Properties button 81

Q
Quick (initialize method) 66

R
RAID
distributed spare drives 143
mirrored data 140
non-redundant logical drives 139
parity 142
RAID 0 139
RAID 1 140
RAID 10 141
RAID 1E 140
RAID 5 142
RAID 50 144
RAID 5EE 143
RAID 6 145
stripe size 65
RAID 60 145

●

167

Index

stripe size 65
striping data 139
RAID levels
changing 71
custom configuration 37
express configuration 33
selecting 37
RAID segments 138
RAID Volumes 72
RaidCfg.log file 85
read cache 65
REBOOT 136
rebuilding (defined) 122, 123
rebuilding logical drives 125
recurring tasks 75
registering new controllers 84
Relative Size Capacity View 48
remote systems 26
removing 32
startup port number 32
Remote systems wizard 113
renaming logical drives 64
rescanning controllers 85
ROM Update wizard 89
running Adaptec Storage Manager
Linux 29
OpenServer 29
Solaris 29
UnixWare 29

S
Scheduled (task status) 77
scheduling tasks 75
rescheduling 78
supported tasks 75
changing RAID level 71
expanding logical drives 70
modifying logical drives 64
verifying 68
verifying with fix 67
See also tasks
Secure erase 83
segments 60, 138
silencing alarm
controller-level 84
enclosure-level 88
system-level 86
size limitations for logical drives 39
size of logical drives 61
SMTP server 104
snapshots

creating with backup 58
creating without backup 57
deleting 58
limitations 56
snapshot backup 56
snapshot nobackup 56
snapshots 58
snapshots 56
SNMP support
Linux 107
Windows 106
software license keys 110
software upgrades 110
Solaris
controller support 17
installing Adaptec Storage Manager 21
starting Adaptec Storage Manager 29
starting the Agent 31
spares. See hot spares
standard unit of measure 112
starting Adaptec Storage Manager
Linux 29
OpenServer 29
Solaris 29
UnixWare 29
startup port number 32
status
components 81
disk drives 45, 46
display group systems 118
enclosures 49, 154
event log 49
logical drive properties 81
task events 77
tasks 77
View buttons 48
status icons
enclosure status icons 95
main window 94
Task Manager 77
status. See monitoring
storage space 11
examples 15
stripe size 65
striping 139
support archive file 126
support, customer 3
system groups. See display groups
system requirements 17
systems
Actions menu 149

●

168

Index

enabling alarm 88
local systems 26
properties 81
remote systems 26
testing alarm 86

T
Task Event Viewer 77
Task List 77
Task Manager
Actions menu 152
buttons 156
deleting tasks 78
disabling 78
missed start times 78
modifying tasks 78
monitoring tasks 77
opening 76
re-enabling 79
scheduling tasks
supported tasks 152
Task Event Viewer 77
Task List 77
Task Scheduler. See Task Manager
tasks
deleting 78
event status 77
missed start times 78
modifying 78
monitoring 77
recurring 75
scheduling 75
status 77
supported tasks 152
Tasks tab 76
TCP/IP port number (default) 96
technical support 3
Technical Support Identification (TSID) number 3
temperature status icon 95
terminology 11
test events
email notifications 103
failed 103
logged notifications 98
failed 99
testing alarm
controller-level 84
enclosure-level 88
system-level 86
Text Description View 48
tool bar buttons 155 to 156

●

169

TSID Number
See Technical Support Identification Number

U
uninstalling Adaptec Storage Manager 50
Linux 50
Windows 50
UnixWare
controller support 17
installing Adaptec Storage Manager 21
starting Adaptec Storage Manager 29
starting the Agent 31
updating Adaptec Storage Manager 110
upgrade features 110
unlocking 110
User permissions 27
user permissions 27

V
verifying and fixing logical drives 67
verifying logical drives 66, 67
automatic verification 66
background verification 66
icon 68
manual verification 66
View buttons 48
Views
enclosures 48
Full Size Capacity 48
Relative Size Capacity 48
Text Description 48
VMWare
controller support 17
installing Adaptec Storage Manager 22

W
Windows
controller support 17
installing Adaptec Storage Manager 19
silent installation 134
SNMP support 106
starting the Agent 30
uninstalling Adaptec Storage Manager 50
write cache 65
write-back 65
write-through 65

Adaptec, Inc.
691 South Milpitas Boulevard
Milpitas, CA 95035 USA
©2008 Adaptec, Inc.
All rights reserved. Adaptec and the Adaptec logo are
trademarks of Adaptec, Inc. which may be
registered in some jurisdictions.
Part Number: CDP-0234-01-A, Rev A1
JB 02/08

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Metadata Date                   : 2008:02:08 11:09:13-08:00
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Title                           : Adaptec Storage Manager: Direct Attached Storage User's Guide
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