H_88 2329 01_P User_guide User Guide

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Operator’s Manual

CG Triumvirate is a trademark of Agfa Corporation.

CG Times based upon Times New Roman under license from the Monotype Corporation.

Windows is a registered trademark of the Microsoft Corporation.

Ethernet is a registered trademark of Xerox Corporation.

All other brand and product names are trademarks, service marks, registered trademarks,

or registered service marks of their respective companies.

Limitation of Liability

In no event shall Datamax-O’Neil be liable to the purchaser for any indirect, special or

consequential damages or lost profits arising out of or relating to Datamax-O’Neil’s

products, or the performance or a breach thereof, even if Datamax-O’Neil has been advised

of the possibility thereof. Datamax-O’Neil’s liability, if any, to the purchaser or to the

customer of the purchaser hereunder shall in no event exceed the total amounts paid to

Datamax-O’Neil hereunder by the purchaser for a defective product.

In no event shall Datamax-O’Neil be liable to the purchaser for any damages resulting from

or related to any failure or delay of Datamax-O’Neil in the delivery or installation of the

computer hardware, supplies or software or in the performance of any services.

Some states do not permit the exclusion of incidental or consequential damages, and in

those states the foregoing limitations may not apply. The warranties here give you specific

legal rights, and you may have other legal rights which vary from state to state.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its

suppliers and is licensed for used only on a single printer in the user’s Trade or Business.

The User agrees not to, and not to authorize or permit any other person or party to

duplicate, or copy the Firmware or the information contained in the non-volatile or

programmable memory. The firmware (Software) is protected by applicable copyright

laws and Licensor retains all rights not expressly granted. In no event will Licensor or its

suppliers be liable for any damages or loss, including direct, incidental, economic, special, or

consequential damages arising out of the use or inability to use the Firmware (Software).

Information in this document is subject to change without notice and does not represent a

commitment on the part of Datamax-O’Neil Corporation. No part of this manual may be

reproduced or transmitted in any form or by any means, for any purpose other than the

purchaser’s personal use, without the expressed written permission of Datamax-O’Neil

Corporation.

Part Number 88-2329-01, Revision R

Agency Compliance and Approvals

C US

Listed

UL60950-1: 2003 2nd Edition Information Technology Equipment

CSA C22.2 No. 60950-1-07 2nd Edition

The manufacturer declares under sole responsibility that this product conforms to the

following standards or other normative documents:

EMC: 2004/108/EC

EN 55022 (2006, A1 :2007) Class B

EN 50024 (1998, A1:2001, A2:2003)

Safety: This product complies with IEC 60950-1, 2nd Edition, 2005-12

ROHS: 2002/95/EC

LVD: 2006/95/EC

Customs Union – Russia, Kazakhstan, Belarus

GB4943.1-2011, GB9254-2008, and GB17625.1-2003

H-4212 and H-6308 models:

The foregoing equipment has been registered under the Clause 3, Article 58-2 of Radio

Waves Act

FCC: This device complies with FCC CFR 47 Part 15 Class A.

Note: This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy, and if

not installed and used in accordance with the instructions in this manual, it may cause harmful

interference to radio communications. Operation of this equipment in a residential area is likely

to cause harmful interference in which case the user will be required to correct the interference

at their own expense.

Important Safety Instructions

The exclamation point within an equilateral triangle is intended to alert you to

the presence of important operating and maintenance instructions.

This unit has been carefully designed to provide years of safe, reliable performance. As with

all electrical equipment, however, there are some basic precautions that you should follow

to avoid personal injury or printer damage:

 Before using the printer, carefully read all the installation and operating instructions.

 Observe all warning instruction labels on the printer.

 Install the printer on a flat, firm surface.

 Do not place the printer upon or near a heat source.

 Never insert anything into the ventilation slots and openings of the printer.

 Do not use the printer near water or spill liquid into it.

 Ensure that the AC power source matches the ratings listed for the printer. (If

unsure, check with your dealer or local utility provider.)

 Do not step on the AC power cord. If the AC power cord becomes damaged or

frayed, replace it immediately.

 If the printer needs repair, consult only qualified, trained service personnel. No user-

serviceable parts are inside; do not remove the cover.

Special Instructions



The green check box is intended to alert you to notable details regarding

printer operation or to conventions used within this manual.

Applicability

The procedures, functions, and parameters described in this document are written according

to an Application Version of printer firmware. To identify the Application Version that

corresponds to this text, see Print Configuration in Section 4.3.5. To update the Application

Version of your printer, visit our website at www.datamax-oneil.com to download firmware.

Contents

Overview.....................................................................................................1

1.1 About the Printer ............................................................................... 1

1.1.1 Standard Features .................................................................... 1

1.1.2 Optional Features ..................................................................... 3

Getting Started ...........................................................................................7

2.1 Unpacking ........................................................................................ 7

2.1.1 Additional Requirements ........................................................... 8

2.2 Installation ....................................................................................... 8

2.2.1 Connecting the Power Cord ........................................................ 8

2.2.2 Connecting an Interface Cable.................................................... 9

2.2.3 Connecting to the SDIO Slot and USB Host Ports......................... 10

Setting up the Printer ...............................................................................13

3.1 Media Loading................................................................................. 13

3.1.1 Internal Media Sources........................................................... 15

3.1.2 External Media Sources .......................................................... 17

3.1.3 Rewinding Media ................................................................... 19

3.2 Media Sensor Adjustment ................................................................. 25

3.3 Ribbon Loading ............................................................................... 26

3.4 Quick Calibration ............................................................................. 29

3.5 Print Quality Controls ....................................................................... 29

Using the Control Panel.............................................................................31

4.1 Layout ........................................................................................... 31

4.1.1 The Display ........................................................................... 32

4.1.2 Keypad Functions ................................................................... 33

4.2 The System Menu............................................................................ 34

4.2.1 Media Settings ....................................................................... 35

4.2.2 Print Control .......................................................................... 38

4.2.3 Printer Options....................................................................... 40

4.2.4 System Settings ..................................................................... 51

4.2.5 Communications..................................................................... 61

4.2.6 Diagnostics............................................................................ 69

4.2.7 MCL Options .......................................................................... 72

4.3 The Test Menu ................................................................................ 73

4.3.1 Print Quality Label .................................................................. 73

4.3.2 Ribbon Test Label ................................................................... 74

4.3.3 Test Label ............................................................................. 74

4.3.4 Validation Label...................................................................... 74

4.3.5 Print Configuration.................................................................. 75

4.3.6 Print Last Label ...................................................................... 75

4.3.7 User-Defined Label ................................................................. 75

Operating, Adjusting and Maintaining the Printer .....................................77

5.1 Displayed Messages ......................................................................... 77

5.1.1 Prompts and Condition Messages .............................................. 77

5.2 Calibration...................................................................................... 80

5.2.1 Standard Calibration ............................................................... 80

5.2.2 Advanced Entry Calibration ...................................................... 82

iii

5.3 Reset Methods ................................................................................ 89

5.3.1 Soft Reset ............................................................................. 89

5.3.2 Level One Reset ..................................................................... 90

5.3.3 Level Two Reset ..................................................................... 90

5.4 Printhead Assembly Adjustments ....................................................... 90

5.4.1 Leveling Cam Adjustment ........................................................ 90

5.4.2 Printhead Pressure Adjustment................................................. 92

5.5 Maintenance ................................................................................... 92

5.5.1 Cleaning the Printhead ............................................................ 94

5.5.2 Cleaning the Fan Filter ............................................................ 96

5.5.3 Cleaning the Interior Compartment ........................................... 96

5.5.4 Cleaning the Media Sensing Components ................................... 97

5.5.5 Cleaning the Platen and Assist Rollers........................................ 97

5.5.6 Cleaning the Ribbon Path Components....................................... 98

5.5.7 Cleaning the Exterior Surfaces.................................................100

5.6 Updating the Firmware ....................................................................100

5.7 Updating the Boot Loader ................................................................101

5.8 Downloading Fonts .........................................................................102

5.9 Replacing the Printhead...................................................................105

Troubleshooting......................................................................................107

6.1 Problem Resolution .........................................................................107

6.1.1 General Resolutions ...............................................................107

6.1.2 Warning and Fault Messages ...................................................111

6.2 Hex Dump Mode.............................................................................117

Specifications..........................................................................................119

7.1 General.........................................................................................119

7.2 Model-Specific Specifications............................................................120

7.3 Approved Media and Ribbon .............................................................130

Appendix A..............................................................................................133

Module Assignments, and File Handling Definitions and Messages ................133

Appendix B..............................................................................................137

Resolutions, Widths, Speeds, Emulations, & Custom Adjustments ................137

Appendix C..............................................................................................141

RS-422/485 Port Configuration ...............................................................141

Appendix D .............................................................................................143

Changing the Menu Language .................................................................143

Appendix E..............................................................................................147

Saving a Configuration File .....................................................................147

Appendix F..............................................................................................149

Ethernet Setup .....................................................................................149

Appendix G..............................................................................................153

Printer Driver and Port Setup ..................................................................153

Glossary..................................................................................................167

H-Class 1

1 Overview

1.1 About the Printer

Congratulations on your purchase of an H-Class printer (hereafter referred to as “the

printer”). This manual provides information regarding printer setup, operation, and care.

To print label formats, refer to the instructions provided with your labeling software; or, if

you wish to write custom programs, a copy of the Class Series 2 Programmer’s Manual can

be found on the Accessories CD-ROM and at our web site at http://www.datamax-oneil.com

As detailed below, available standard and optional features can meet all of your labeling

requirements.

1.1.1 Standard Features

Depending upon the model and type, the printer offers the following standard features:

Model and Type

Feature H-4xxx

Standard H-6xxx

Standard H-xxxxX

Tall

Control Panel Security X X X

Default Configuration Restorable X X X

Diagnostic Display and Modes X X X

Die Cast Media Hub N/A N/A X

2 H-Class

Model and Type

Feature (continued) H-4xxx

Standard H-6xxx

Standard H-xxxxX

Tall

Direct Thermal Printing X X X

Downloadable Firmware Upgrades X X X

DRAM Memory (MB) 16 16 16

EFIGS Multi-Language Support X X X

Ethernet LAN X X X

Fault Handling with Reprint & Void X X X

Flash Memory (MB) 8 8 8

Graphics Display (128 x 64 pixels) X X N/A

Graphics Display (240 X 320 pixels) Optional Optional X

Host-Accessible Memory X X X

IEEE 1284 Compliant Parallel Interface X X X

IntelliSEAQ Printhead X X X

Internal Test & Configuration Labels X X X

Label Retract Control after Print X X X

Line Mode (ASCII Text Input) Printing X X X

Media Counters X X X

Media Tear Bar X X X

Option Hardware Auto-Detection X X X

On-Demand and Batch Printing X X X

Power-up Diagnostics X X X

Resident Multiple Setup and Restore X X X

Resident Option Hardware Diagnostics X X X

RFID Upgrade Availability X X X

Ribbon Low Detection and Warning X X X

Scalable Font Engine X X X

SDIO Interface (internal remote) Optional X X

Serial RS-232/422 Interface X X X

Text, Bar Code, Graphics, and Image Printing X X X

Three-Inch Media Hub X X X

Time and Date Battery Backup X X X

Time Stamping X X X

USB (device) Interface, Version 2.0 X X X

USB Host Ports (2) (internal remote) Optional X X

H-Class 3

1.1.2 Optional Features (available except as noted)

The following optional features are offered for the printer:

40 mm Media Hub (H-4xxx and H-4xxxX models only)

A media hub that accommodates 40-millimeter cores.

DMXrfNetII

A WiFi Ethernet card with many features, including:

802.11b WiFi LAN standards-based technology

Integrated module with radio, baseband, MAC, and application processors

Built-in TCP/IP and UDP for flexible LAN connectivity options

Built-in Web server for drop-in LAN and internet connectivity

Built in WEP security protocol

Integrated command interface that eliminates complicated software drivers

External Media Rewinders

Precision-crafted, bi-directional rewinding mechanisms with device-dependant features:

DMXREW1 - accepts 1 to 4 inch (25 to 101 mm) diameter core that is up to 4.5

inches wide (114 mm), and rewinds to an 8-inch (203 mm) maximum outer

diameter at 10 inches per second.

DMXREW2 – accepts a 3-inch (76 mm) diameter core that is up to 9.5 inches wide

(241 mm), and rewinds to a 12-inch (304 mm) maximum outer diameter at 30

inches per second.

ILPC Fonts

Font sets that allow International Language Print Capability, consisting of one of the

following:

CG-Times (western European) Scalable

Kanji Gothic B Scalable

Simplified Chinese GB Scalable

Korean Hangul

Internal Rewinder, Power-Assisted (Standard models only)

An internal mechanism to wind printed labels, or backing material when using a Peel and

Present option, into a maximum outer diameter roll of five and half inches (139 mm).

Internal Rewinder, Powered "Full Roll" (Tall models only)

A motorized internal mechanism to wind printed labels, or pull the backing material when

using a Peel and Present option, into to a maximum outer diameter roll of eight inches (203

mm).

4 H-Class

Linear Scanner (H-4xxx and H-4xxxX models only)

A CCD scanning device with data capture and integrated label voiding features to ensure the

integrity of printed bar codes.

Media Cutter

A rotary-type device that cuts material with a maximum thickness of .01 inch (.254 mm)

into lengths as small as 1.25 inches (31.8 mm).

Peel and Present Mechanism, High Performance

(H-4xxx and H-4xxxX models only, Internal Rewind optional)

A device that peels labels with aggressive adhesives from the backing material for

immediate application, regulated by previous label removal (Minimum label length is 1.5

inches [38 mm]).

Peel and Present Mechanism, Standard (Internal Rewind required)

A device that peels labels from the backing material for immediate application, regulated by

previous label removal (Minimum label length is 1.5 inches [38 mm]).

Present Sensor

An output regulator that inhibits printing when a label is presented.

RFID (All models except H-8308X)

An integrated Ultra High Frequency (UHF) RFID encoding and reading device with data

capture, available in three different configurations:

Factory Installed - complete, ready to use from the factory.

Ready - factory installed antenna, requiring installation of a module and hardware.

Full Upgrade - antenna, RFID module, and hardware require installation.

SDIO Interface and USB Host Ports

Interface ports that allow the printer to accept external SDIO and USB memory devices for

storing graphics, label formats, fonts, and firmware; and that allow USB keyboard

connections (and USB scanning device connections for MCL users) for direct data input

applications.

Thermal Transfer

A hub assembly that allows printing with ribbon for exceptional image clarity and durability,

as compared to most direct thermal media types.

H-Class 5

Option Installation

The table below lists the experience needed to install the options described above. For more

information, contact your dealer or Datamax-O’Neil.

Option Installation

Option Recommended Installer

40 mm Media Hub Factory only

Cover Dampener DMX Certified Technician

External Media Rewinder Operator

Graphics Display DMX Certified Technician

ILPC Fonts DMX Certified Technician

Internal Rewinder Operator

Linear Scanner DMX Certified Technician

Media Cutter Operator

Peel and Present Mechanism Operator

Present Sensor Operator

RFID (Ready and Full Upgrade) DMX Certified Technician

SDIO Interface and USB Host Ports DMX Certified Technician

Thermal Transfer Operator

6 H-Class

H-Class 7

2 Getting Started

2.1 Unpacking

The printer has been carefully packaged to prevent transit damage. (Inspect the container

for damage and, if evident, notify the shipping company before acceptance.)

After removing the packaging, check the contents of the shipment.

The following items are included:

Printer

Power Cord

Quick Start Guide

Accessories CD-ROM

Warranty Card

Any special or additionally purchased items



Save the carton and packing material for future use.

8 H-Class

2.1.1 Additional Requirements

Other items can also be needed for operation:

An interface cable (see Section 2.2.2);

Applicable media (see Section 7.3); and,

Applicable software (consult the Accessories CD-ROM, your dealer, or Datamax-

O’Neil).

2.2 Installation

The printer features an auto-ranging power supply and several different interface types for

easy installation.

Ensure that the Power Switch is OFF when making printer connections.

2.2.1 Connecting the Power Cord

With printer placed upon a firm and level surface, connect the Power Cord as follows:

A. Ensure that the Power Switch is turned OFF.

B. Connect the Power Cord to the AC receptacle on the printer, and then to a properly

rated and grounded AC outlet.

H-Class 9

2.2.2 Connecting an Interface Cable

The printer can be interfaced to a host device via Ethernet, Parallel, Serial, and USB ports.

Following power-up (or after inactivity), interface port selection occurs automatically upon

detection of valid data. If incoming data flow stops as the Host Timeout period (see Section

4.2.5) is met, partially received formats will be ignored and the port selection repeated.



• To change an active port immediately, cycle the power OFF and ON.

• For alternate data processing options, see INPUT MODE, Section 4.2.4.

Ethernet Connection

The Ethernet interface supports several menu-selectable modes. Depending on the length,

the cable should be Category / Type 3 or better. Refer to Appendix F for setup information.

Parallel Connection

The parallel interface supports directional communications. Choose and connect cabling as

follows:

• For unidirectional communication, use a Centronics IEEE 1284 cable with a 36-pin

male connector; or,

• For bi-directional communication, use an IEEE 1284 Compliant cable with a 36-pin

male connector (and supporting host software).

Serial Connection

The serial interface supports RS-232C, RS-422, and RS-485 communications (see Appendix

C for RS-422/485 details).

10 H-Class

RS-232C cabling configurations and part numbers are shown below (contact your reseller

for ordering information).

USB Connection

The USB interface connection may differ slightly depending upon the operating system and

hardware configuration of the host computer. Basic connections are shown below.

2.2.3 Connecting to the SDIO Slot and USB Host Ports

If equipped with the Secure Digital Input Output (SDIO) and USB Host Ports, the printer can

accept external storage devices for fonts, graphics, label formats, and firmware files. The

USB Host Port also accepts a USB keyboard for standalone, direct data (Line mode) input

applications; see the Class Series 2 Programmer’s Manual for examples.

SDIO Connections - When installing an SDIO Card, turn OFF the printer then slide the

card into the slot. Module “F” will be recognized by the printer. When removing a card,

turn OFF the printer then press inward on the card to release it.

USB Host Port Connections - The USB Host Ports support plug and play device

installation and removal. Module “H” and Module “I” will be recognized by the printer.



• Memory device sizes up to 16 GB are supported.

• If equipped on the memory device, ensure that the Write Protect Switch is

OFF.

• Before initial use, format the external memory device; see Section 4.2.3.

• Always allow process completion before removing modules.

H-Class 11

Using Memory Functions

Download your files to the device using Windows Explorer or DMX Config; see FILE

HANDLING DEFINITIONS in Appendix A. The following examples highlight several ways to

use memory devices; unless otherwise noted, see MODULES in Section 4.2.3 for details

about function selections.



• Files that reside in Module “X” cannot be copied; see Appendix A for module

details.

• For access to all functions, ensure that the Advanced Menu is selected: Press

System Settings select Menu Mode and then Advanced Menu.

 To copy files stored on a module to or from the printer:

1. Press the MENU button then select Printer Options.

2. Select Modules and then Copy File.

3. Select the file to copy and then the destination module ID.



When sharing configuration files between printers, use Restore As Current

(see CONFIGURATION FILE, Section 4.2.4) and perform calibration (see

Section 5.2).

12 H-Class

 To copy firmware stored on a module to the printer:

1. Press the TEST button then select User Defined Label.

2. Select the module ID and the firmware file.

 To print files stored on a module:

1. Press the TEST button and then select User Defined Label.

2. Select the module ID then the file to print.



To print directly from stored files at power-up, see User Label Mode in

Section 4.2.4.

 To print a previous label format that is stored in memory:

1. Press the MENU button then select Printer Options.

2. Select Modules and then Print File.

H-Class 13

3 Setting up the Printer

3.1 Media Loading

Load media according to its type and source, after performing these prerequisites:

A. Raise the cover.

B. Rotate the Printhead Latch counterclockwise then raise the Printhead Assembly.

14 H-Class

C. Slide the Media Guide outward.

D. Rotate the Media Guide upward.

E. Proceed according to the source of the media being installed:

• If using internally supplied (roll media) sources, see Section 3.1.1; or,

• If using externally supplied sources (e.g., boxed fanfold stock), see Section

3.1.2.

H-Class 15

3.1.1 Internal Media Sources

A. Slide Roll Media completely onto the Media Hub.

B. Route the media under the Media Guide Extrusion then out the front of the printer,

as shown.

C. Rotate the Media Guide into the DOWN position and then slide the guide inward until

it rests lightly against the edge of the media.

16 H-Class

D. If loading media for the first time, or if switching media types, widths, or

configurations, position the Media Sensor as detailed in Section 3.2; otherwise, go to

Step E.



If loading thermal transfer media, also load ribbon; see Section 3.3.

E. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise.

F. Close the cover. With READY displayed, press and hold the FEED Key until at least

one gap (or mark) advances; see Section 3.4.



If your media is less than the width of the printhead, adjust the Leveling

Cam; see Section 5.4.1.

H-Class 17

3.1.2 External Media Sources

A. Place the media supply (box or roll) parallel to and in-line with the Rear Media

Loading Slot or Bottom Media Loading Slot, in a position that will not cause the

media to twist or turn as it feeds from the source.



If loading reflective media, be sure that the material enters the printer with

the black marks facing down.

B. Route the media into the printer through the Rear Media Loading Slot or Bottom

Media Loading Slot, and if equipped over the Rewind Hub.

C. Route the media under the Media Guide Extrusion then out of the printer, as shown

in the previous section.

D. Rotate the Media Guide into the DOWN position and then slide the guide inward until

it rests lightly against the edge of the media, as shown in the previous section.

18 H-Class

E. If loading media for the first time, or when switching media types, widths, or

configurations, position the Media Sensor as detailed in Section 3.2; otherwise, go to

Step F.



If loading thermal transfer media, also load ribbon; see Section 3.3.

F. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise.

G. Close the cover. With READY displayed, press and hold the FEED Key until at least

one gap (or mark) advances; see Section 3.4.



If your media is less than the width of the printhead, adjust the Leveling Cam; see

Section 5.4.1.

H-Class 19

3.1.3 Rewinding Media

When equipped with the Internal Rewind option, outputs can be rewound or, with the

addition of a Peel and Present option, dispensed automatically for application. If equipped,

follow the instructions below to begin using the Internal Rewinder:

A. Press down on the Tab then pull outward to remove the Front Fascia.

B. Remove Thumbscrew and Tear Plate.

20 H-Class

C. Place the Arcplate on the front of the printer (as shown below) and tighten the

Phillips Head Screw to secure it; or, to use the Peel and Present option attach that

device.

D. Proceed according to your application:

• To rewind labels onto an empty media core (tall models only), go to Step E.

• To dispense labels using a Peel and Present option, refer to the instructions

included with that option.

E. H-8308X users (all others go to Step F), rotate the latch 1/4 turn counterclockwise to

release the Rewind Support from the Rewind Hub then swing the Rewind Support

outward.

H-Class 21

F. Align the Tabs on the Rewind Core Adapter to the Slots in the hub, and then slide the

Rewind Core Adapter onto the middle of the hub.

G. Grasp the end of the hub and, while pulling outward, squeeze the hub together until

it collapses then slide Rewind Core Adapter toward the Centerplate until it locks in

place.

22 H-Class

H. Slide an Empty Media Core (3” diameter) onto the Rewind Core Adapter.

I. Slide the Rewind Retainer into the Empty Media Core then close the Locking Lever.

J. H-8308X users (all others go to Step K), close the Rewind Support then rotate the

latch 1/4 turn clockwise to lock the Rewind Support.

K. With label stock installed as described in Loading Roll Media, repeatedly press the

FEED Key until about 20 inches (50 cm) of media has been output.

H-Class 23

L. Route the media back into the printer and around the media core (as shown below)

then tape the leading edge to the media core. Rotate the Hub by hand to take up

any slack in the media. There should be at least 2 or 3 full wraps of the media on the

empty core before starting printing to ensure tight rewinded rolls.

M. Enter the menu, go to PRINTER OPTIONS / REWINDER, and select Enable. Exit the

menu and save your changes. (The rewinder will turn slowly for about 30 seconds to

tension the material and afterward rotate as labels are advanced.)



If dispensing narrow or small labels using a Peel and Present option, the following

settings may require adjustment:

• To maintain Top Of Form accuracy, it may be necessary (depending upon the

print speed) to reduce the torque; see PRINTER OPTIONS / REWINDER

ADJUSTMENT.

• To maintain image sizing accuracy, it may be necessary to adjust CUSTOM

ADJUSTMENTS / ROW ADJUST to a negative value.

For example, while peeling 2 inch wide by 1 inch long labels using an H-8308, the

following settings were used to maintain accuracies; your results may vary:

Print Speed (IPS) Rewinder Adjustment Row Adjust

2 -30%

4 -20%

6 -10%

8 -10%

-40 Dots

24 H-Class

Unloading the Internal Rewinder

To unload the Internal Rewinder, open the Locking Lever, remove the Rewind Retainer, and

slip the roll of labels (and core) off the Rewind Core Adapter.

Removing the Adapter Core

To switch from label rewinding to label peeling, remove the Rewind Core Adapter as follows:

A. Remove labels from the Internal Rewinder. Open the Rewind Support (8" wide

models only).

B. Rotate the Rewind Hub so that the Tabs are in a horizontal position, as shown.

C. Using both hands, grasp the Rewind Core Adapter and, with a gentle back-and-forth

rocking motion, pull the Rewind Core Adapter off the Rewind Hub.

H-Class 25

3.2 Media Sensor Adjustment

Position the Media Sensor for proper label detection:

A. Raise the Printhead Assembly. Note the Red Dot (see illustration below) that

identifies the location of the Media Sensor.

B. Grasp the Slide Tab to position the Red Dot according to the Media Type, as detailed

below.

Media Sensor Adjustment

Media Type Red Dot Position

Die-cut Centered over a label

Notched Centered over a notch

Reflective Centered over a black mark

Continuous Centered over the material

26 H-Class

C. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise.

D. If necessary, return to Media Loading to complete the setup process; otherwise,

close the cover. With READY displayed, press and hold the FEED Key until at least

one gap (or mark) advances; see Section 3.4.



If using REFLECTIVE or CONTINUOUS media, select the appropriate SENSOR TYPE;

see Section 4.2.1.

3.3 Ribbon Loading

Ribbon, required when printing on thermal transfer media, should be loaded as follows:



The use of ribbon slightly wider than the media (and liner, if any) is recommended

to help protect against abrasive wear.

A. Rotate the Printhead Latch counterclockwise then raise the Printhead Assembly.

H-Class 27

B. In the direction appropriate for the ribbon type being installed (Coated Side In or

Coated Side Out), slide a Ribbon Roll completely onto the Ribbon Supply Hub, as

shown below.



The coated (inked) side of the ribbon must face the media.

Coated Side In (CSI) Ribbon Coated Side Out (CSO) Ribbon

C. Route the ribbon under the Ribbon Idler then out the front of the printer.



28 H-Class

D. Route the ribbon up and around the Ribbon Take-Up Hub. Wrap the ribbon several

times clockwise (as indicated by the directional arrows) around the hub to secure it.

E. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise.

F. Close the cover. With READY displayed, press and hold the FEED Key until at least

one gap (or mark) advances; see Section 3.4.



Remove used ribbon when the Ribbon Roll is depleted: Pull the empty core from the

Ribbon Supply Hub. Grasp the used roll on Ribbon Take-Up Hub then pull and

squeeze to remove the spent ribbon. (To remove partially depleted rolls, cut the

ribbon then remove the roll as described above and discard any used ribbon.)

H-Class 29

3.4 Quick Calibration

Quick Calibration fine-tunes the printer for your media and should be performed during

initial setup or after switching media. With media installed and the sensor position adjusted,

perform calibration as follows:

With the printer idle, press and hold the FEED Key until one complete label advances

and then release the key.

Upon successful completion, CALIBRATION COMPLETED will be displayed followed by

READY.



• If the printer displays CANNOT CALIBRATE or stops feeding mid-label,

press and hold the FEED Key until two (or more) labels are advanced

before releasing the key. If this method also fails, see Media Sensor

Calibration (Section 5.2).

• WARNING LOW BACKING may appear if using notched media, or media

with a transparent liner; however, calibration was successful.

• Media containing large gaps may require a change in the PAPER EMPTY

DISTANCE; see Section 4.2.1.

3.5 Print Quality Controls

The printer provides flexible print controls. Of these, the amount of heat applied and the

rate of media movement will have the most effect on the printed output. Four settings are

available via PRINT CONTROL (see Section 4.2.2):

• HEAT sets the printing energy level, where lower amounts lighten the image and

higher amounts darken it;

• PRINT SPEED adjusts throughput, where slow speeds allow more time for energy

transfer and fast speeds may require more HEAT to achieve the desired contrast;

• CONTRAST fine-tunes the gray (shaded) areas of the image; and,

• DARKNESS fine-tunes the black areas of the image.



Heat and Speed commands from the host software may override the printer’s menu

setting; see HOST SETTINGS, Section 4.2.5.

30 H-Class

H-Class 31

Using the Control Panel

4.1 Layout

The Control Panel is an event-driven user interface composed of a graphics display and

keypad. Depending upon the size, the display layout and composition differs:

Small Display

Large Display

32 H-Class

4.1.1 The Display

The Display (see Section 4.1) provides printer information:

• Current time and date;

• Soft Key Labels to denote Soft Key functions;

• Label counts during batch jobs;

• When in Menu Mode, the System Menu;

• When in Test Mode, the Test Menu;

• Various messages; and,

• Real-time status notifications (see below).

Display Size

Large Small Current State Icons*

Initialization, typically brief (but a damaged or invalid

printhead can delay the process).

ENU

Display large fonts; see Section 4.1.2.

DPL Input Mode – DPL; see Section 4.2.4.

LINE Input Mode – LINE; see Section 4.2.4.

PL Z Input Mode – PL-Z; see Section 4.2.4.

RFID RFID detected.

SD SD memory card detected.

USB

HOST USB memory (or keyboard) detected.

Wired network detected.

Server inaccessible.

WLAN associated with Access Point.

WLAN not associated with Access Point.

WLAN ADHOC Mode.

** Receiving data.

STOP

** Paused.

** Faulted, see Section 6.1.2.

*Also see ICON DESCRIPTIONS, Section 4.2.6.

**LED

H-Class 33

4.1.2 Keypad Functions

The Keys and Buttons of the Keypad (see Section 4.1) control printer functions:

• The Soft Keys are mode-dependent, changing functions as needed; and,

• The Navigation Buttons allow movement through and changes to menu items and

parameters, where the highlighted item is selectable (by pressing ENTER) or enabled

(e.g., a default setting).

Depending upon the printer’s state, many functions can be accessed by pressing (or

pressing and holding for various durations) the keys and buttons:

Keypad Functions

Function Printer

State Pressing Sequence Related

Section

Calibration, Empty Value Idle Long PAUSE & FEED 5.2

Calibration, RFID Option Idle Long FEED & TEST 4.2.3

Calibration, Quick Idle Long FEED 3.4

Display Contrast Adjustment Idle Hold MENU 4.1

Display large fonts Idle DOWN ARROW 4.1.1

Feed / Clear Fault Idle FEED 4.1

Pause Idle PAUSE 4.1

Print Label, Configuration Idle FEED & CANCEL 4.3.5

Print Label, Network Idle PAUSE, FEED, & CANCEL 4.2.5

Print Label, Quality Idle PAUSE & FEED 4.3.1

Reset, Soft Idle Long CANCEL 5.3.1

System Menu Idle MENU 4.2

Test Menu Idle TEST 4.3

Boot Mode Power-Up Hold PAUSE & TEST 5.7

Hex Dump Mode Power-Up Hold FEED 6.2

Reset, Level 1 Power-Up PAUSE & FEED 5.3.2

Reset, Level 2 Power-Up Hold PAUSE, FEED, & CANCEL 5.3.3

34 H-Class

4.2 The System Menu

The System Menu is composed of seven menu branches:

MEDIA SETTINGS

PRINT CONTROL

PRINTER OPTIONS

SYSTEM SETTINGS

COMMUNICATIONS

DIAGNOSTICS

MCL OPTIONS

To enter the System Menu, press the Menu

Button.

(This places the printer in Menu Mode,

taking it offline, halting the processing of

new data.)



• Prompts may appear before menu access is granted or before changes are

enacted; see Section 5.1.1.

• MENU MODE controls the access level; see Section 4.2.4.

• Host software commands may, in some cases, override menu settings; see

Section 4.2.5.

• Depending upon the firmware and options, some menu items may not be

present or may indicate NOT INSTALLED.

• In the descriptions below “” denotes a firmware default setting, while “ ”

denotes a setting only modifiable via the menu.

H-Class 35

4.2.1 Media Settings

The Media Settings menu contains label and ribbon settings, and printhead maintenance

selections.

Menu Item Details

MEDIA TYPE

Selects the printing method, where:

DIRECT THERMAL

Sets printing for heat reactive media.

THERMAL TRANSFER

Sets printing for media that requires ribbon to produce

an image.

SENSOR TYPE

Selects the Top Of Form (TOF) sensing method used

to determine the leading edge of the label, where:

GAP

Senses the gaps or notches in the media.

CONTINUOUS

Uses the LABEL LENGTH (see below) to determine the

TOF.

REFLECTIVE

Senses the reflective (black) marks on the underside

of the media.

LABEL LENGTH

Determines the length of the label when the SENSOR

TYPE is set to CONTINUOUS, where:

(0 – 99.99 in.)

04.00

Is the desired length of the format.

MAXIMUM LABEL LENGTH

Sets the distance that the printer will feed GAP or

REFLECTIVE media before declaring a TOF fault,

where:

(0 – 99.99 in.)

16.00

Is the length of travel to detect a TOF gap or mark.



This distance should be 2.5 to 3 times the label

length.

PAPER EMPTY DISTANCE

Sets the distance the printer will attempt to feed

media before declaring an Out Of Stock fault, where:

(0 – 99.99 in.)

00.25

Is the length of travel to detect the presence of media.



If using transparent or translucent media, this

setting should be longer than the label length.

LABEL WIDTH

Sets the maximum printable width. Objects extending

beyond this limit will NOT print, where:

(X.XX – X.XX in.)

X.XX

Is the maximum width; see Appendix B for the model

dependant default and range.

36 H-Class

Media Settings (continued)

Menu Item Details

RIBBON LOW OPTIONS

Defines the response when THERMAL TRANSFER is

selected and the ribbon supply diminishes, where:

RIBBON LOW DIAMETER

Sets the threshold that will trigger a Low Ribbon

Warning prompt, where:

(1.0 0 – 2.00 in.)

1.38

Is the outer diameter size of the roll.

PAUSE ON RIBBON LOW

Sets the printer to pause when the Ribbon Low

Diameter setting is met, where:

ENABLED

Forces you to press the PAUSE Key to proceed with the

print job.

DISABLED

Allows printing to continue until ribbon empty is

declared.

SENSOR CALIBRATION

Selects the method that is used to calibrate the media

sensor (see Section 5.2), where:

PERFORM CALIBRATION

Allows automatic calibration, where:

YES

Establishes the best values based on sampled

readings.

Exits the menu item without changing the current

settings.

ADVANCED ENTRY

Sets the values via manual entry process, where:

PAPER SENSOR LEVEL

170 (0 – 255)

Establishes the threshold value for standard paper.

REFL PAPER LEVEL

020 (0 – 255)

Establishes the threshold value for reflective paper.

GAP SENSOR LEVEL

016 (0 – 255)

Establishes the threshold value for the gap/notch.

MARK SENSOR LEVEL

230 (0 – 255)

Establishes the threshold value for the reflective mark.

EMPTY SENSOR LEVEL

009 (0 – 255)

Establishes the threshold value for the empty

condition.

TRAN SENSOR GAIN

31 (0 – 31)

Establishes the sensitivity of the gap/notch sensor.

REFL SENSOR GAIN

13 (0 – 31)

Establishes the sensitivity of the reflective sensor.

H-Class 37

Media Settings (continued)

Menu Item Details

PRINTHEAD CLEANING

Controls printhead cleaning alerts and functions,

where:

CLEAN HEAD SCHEDULE

0 – 200 in.(* 1000)

000

Specifies the inch (or centimeter) count (multiplied by

one thousand) at which to clean the printhead. If this

count is exceeded three times, a Head Cleaning Fault

will occur.

 Zero (000) disables this function.

CLEAN HEAD COUNTER

Indicates the number of inches (or centimeters) since

a cleaning was last initiated.

RESET COUNTER

Allows the Clean Head Schedule to restart the count,

where:

YES

Resets the CLEAN HEAD COUNTER.

Exits the menu item without changing the current

setting.

CLEAN HEAD NOW

Allows cleaning to begin, where:

YES

Initiates the cleaning process and resets the Clean

Head Counter (see Section 5.5.1).

Exits the menu item without cleaning.

38 H-Class

4.2.2 Print Control

The Print Control menu contains print quality, throughput and formatting functions:

Menu Item Details

HEAT

Controls the burn-time of the printhead (selectable as

“Heat” in most labeling programs), where:

(0 – 30)

10

Is the number based on duration, corresponding to

print darkness.

PRINT SPEED

Controls the rate of label movement during printing,

where:

XX.X in/sec Is the speed; see Appendix C for the model dependant

default and range.



Slower rates may be needed for detailed images,

while faster rates may require an increased HEAT

setting for sufficient energy transfer.

FEED SPEED

Controls the rate of label movement between printing

areas, where:

XX.X in/sec

Is the speed; see Appendix C for the model dependant

default and range.

REVERSE SPEED

Controls the rate of label movement during backup

positioning, where:

X.X in/sec

Is the speed; see Appendix C for the default and

range.

SLEW SPEED

Controls the rate of label movement between printing

areas when using the optional Applicator Interface

Card’s GPIO function, where:

XX.X in/sec

Is the speed; see Appendix C for the default and

range.

ROW OFFSET

Shifts the vertical SOP position on the label, where:

(0 – 99.99 in.)

00.00

Is the offset distance; see Section 7 for label details.

COLUMN OFFSET

Shifts the horizontal, left-justified SOP position to the

right without shifting the Label Width termination point

to the right, where:

(0 – 99.99 in.)

00.00

Is the offset distance; see Section 7 for label details.

H-Class 39

Print Control (continued)

Menu Item Details

PRESENT DISTANCE

Sets the label stop position, where:

(0 – 4.00 in.)

AUTO 0.00

Is the label output distance. The default setting (Auto)

configures this distance according to the positioning

requirements of the attached device (e.g., tear bar,

cutter, etc).



When set to 0.01 in., NONE is assumed; a zero (0)

positioning value will be used.

TOF PRECEDENCE

Allows an override of label format data when the form

length is exceeded, where:

DISABLED

Prints labels formats without TOF truncating.

ENABLED

Ends the label at the next TOF, truncating any print

data that extends past this mark.

CUSTOM ADJUSTMENTS

Allows slight, printer-specific adjustments, where:

DARKNESS

32 (1 – 64)

Controls the printhead strobe time (see HEAT) to fine-

tune the solid areas of an image.

CONTRAST

32 (1 – 64)

Fine-tunes the gray areas of an image.

ROW ADJUST

0000 (–XXX – XXXX DOTS)

Shifts the vertical SOP position to fine-tune ROW

OFFSET; see Appendix B.



If shifting in the negative direction, modify

PRESENT ADJUST (below) by the same amount.

COLUMN ADJUST

000 (–XXX – XXX DOTS)

Shifts both the horizontal SOP position and the LABEL

WIDTH termination point to the right to fine-tune

COLUMN OFFSET; see Appendix B.

PRESENT ADJUST

000 (–XXX – XXXX DOTS)

Adjusts the label stopping position to fine-tune

PRESENT DISTANCE; see Appendix B.

40 H-Class

4.2.3 Printer Options

The Printer Options menu contains module, file handling, and option functions:

Menu Item Details

MODULES

Controls memory handling functions, where:

DIRECTORY

Allows viewing and printing of available space and file

types (including plug-ins) present on a module. Only

detected modules will be listed, and selecting ALL will

display all results; see Appendix A.

PRINT FILE

Prints selections from listings of available files,

including .dlb, .dpl, .prn and .txt formats; see File

Handling Definitions, Appendix A.

PROCESS FILE

Processes a selected file for use by the printer; see File

Handling Definitions, Appendix A.

Formats a selected module; see Appendix A. FORMAT MODULE

FORMAT MODULE will erase all data in the

selected module.

DELETE FILE

Deletes a file from a list of available files; see File

Handling Messages, Appendix A.



Protected modules will not be displayed, and

space will not be recovered until packed.

COPY FILE

Selects from a list of available files and prompts for

the destination module before copying; see File

Handling Messages, Appendix A.

UNPROTECT MODULE

Selects from a list of available modules then prompts

regarding the unprotect attempt; see File Handling

Messages, Appendix A.

H-Class 41

Printer Options (continued)

Menu Item Details

PRESENT SENSOR

Controls the Present Sensor or the Peel and Present

option, where:

MODE

Sets the detection method and response of the printer,

where:

DISABLED

Disables the option.

AUTO

Detects, enables, and sets the label stop location for

the sensor option; if not detected, the option will be

ignored.

ENABLED

Enables and sets the label stop location for the option;

if not detected, a fault will be generated.

RETRACT DELAY

Programs a time delay for the retraction of the next

label in the print process, where:

(1 – 255 x10mS)

070

Is the duration, times 10 milliseconds.

CUTTER

Controls the Cutter option, where:

MODE

Sets the detection method and response of the printer,

where:

DISABLED

Disables the option.

AUTO

Detects, enables, and sets the label stop location for

the cutter; if not detected, the option will be ignored.

ENABLED

Enables and sets the label stop location for the cutter;

if not detected, a fault will be generated.

CUT BEHIND

Allows a number of small labels to queue before a cut

is performed, increasing throughput, where:



This mode can be used without a cutter to allow

the presentation of an extra label, with retraction

occurring upon the next job or feed operation.

(0 – 2)

0

Is the queue number.



After a fault or unknown label position, a leading

edge cut will be performed to ensure against extra

length on the first label; otherwise, cutting will

occur only as specified.

42 H-Class

Printer Options (continued)

Menu Item Details

SCANNER

Controls the Linear Scanner option (see the Class

Series 2 Programmer’s Manual for bar code

applicability), where:

MODE

Sets the detection method and response of the printer,

where:

DISABLED

Disables the option.

AUTO

Detects and enables the scanner; if not detected, the

option will be ignored.

ENABLED

Enables the scanner; if not detected, a fault will be

generated.

BARCODES

Specifies the bar code type(s) for scanning, where:



Enabling only the types to be checked helps

maximize throughput.

CODE 39

IATA

CODABAR

INTERLEAVED 2 OF 5

INDUSTRIAL 2 OF 5

CODE 93

CODE 128

MSI/PLESSEY

EAN(13/8)

EAN(13/8)+2

EAN(13/8)+5

UPC(A/E)

UPC(A/E)+2

UPC(A/E)+5

Is / are the bar code type(s) to be checked; see the

Class Series 2 Programmer’s Manual for symbology

details.

BARCODE COUNT

Specifies the number of bar codes per label then

generates a fault if the number present is incorrect,

where:

(0 - 99)

00

Sets the number of bar codes to count, where 00

(Auto Mode) allows a variable number.



If bar codes are bitmaps, enter the minimum

number to be read on each label (check your

software application if questioning the bar code

generation method).

H-Class 43

Printer Options (continued)

Menu Item Details

MIN READABLE HEIGHT

Ensures bar code integrity by setting a minimum

distance for identical decodes, where:

DISABLED Uses REDUNDANCY LEVEL to ensure bar code

integrity.

1/16 – ½ in.

(1.5 – 12.5 mm)

Sets the read height (e.g., a setting of ¼ requires .25

inches of the bar code height be 100% readable).



This distance should not exceed 50% of the

measured bar code height.

REDUNDANCY LEVEL

Ensures bar code integrity by specifying a consecutive

number of identical decodes, where:

(1X – 6X)

3X

Sets the read count (e.g., a 3X setting requires three

identical decodes to pass).



High redundancy rates and fast print speeds can

cause erroneous failures when scanning small or

multiple bar codes.

AUTO Uses MIN READABLE HEIGHT to ensure bar code

integrity.

IGNORE NO DATA

Allows an override of the verification function, where:

DISABLED

Checks for correct bar code data in the bar code(s).

ENABLED

Ignores the data present in the bar code(s).

SET DEFAULTS

Allows the scanner default values to be restored,

where:

YES

Restores the default settings.

Exits the menu item without changing the current

settings.

44 H-Class

Printer Options (continued)

Menu Item Details

RFID

Controls the RFID option, where:



If not detected, this selection will result in a

DISABLED message.

RFID MODULE

Sets the mode of RFID operation, where:

DISABLED

Disables the option.

Selects the High Frequency (13.56 MHz) option.

UHF MULTI-PROTOCOL

Selects the Ultra High Frequency (868-956 MHz)

option.

RFID POSITION

Sets the RFID encoding position, where:

(1.10 - 4.00 in.)

1.10

Is the inlay location (as referenced from the leading

edge of the tag moving forward through the printer),

where 0.00 uses the print position to encode tag and

values greater use the present position (subject to

change).

HF SETTINGS

Sets the HF encoding parameters, where:

TAG TYPE

Selects the HF tag type, where:

ISO 15693

PHILIPS

ST LRI512

ST LRI64

Is the type to be encoded.

AFI VALUE

Sets the Application Family Identifier value, where:

(00 – FF)

00

Is the hex value.

AFI LOCK

Locks the Application Family Identifier value, where:

ENABLED

Is write-protected.

DISABLED

Is not protected.

H-Class 45

Printer Options (continued)

Menu Item Details

DSFID VALUE

Sets the Data Storage Format Identifier value, where:

(00 – FF)

00

Is the hex value.

DSFID LOCK

Locks the Data Storage Format Identifier value,

where:

ENABLED

Is write-protected.

DISABLED

Is not protected.

EAS VALUE

Selects the Electronic Article Surveillance value,

where:

(00 – FF)

00

Is the hex value.

AUDIO INDICATOR

Controls the buzzer, where:

ENABLED

Allows sound.

DISABLED

Inhibits sound.

ERASE ON FAULT

Controls tag erasure if errors are detected, where:

ENABLED

Erases data.

DISABLED

Retains faulty data.

UHF SETTINGS

Sets the UHF encoding parameters, where:

TAG TYPE

Selects the tag type, where:

EPC 0

EPC 0+ MATRICS

EPC 0+ IMPINJ

EPC 1

UCODE EPC 1.19

EM 4022/4222

GEN 2

Is the type to be encoded.

46 H-Class

Printer Options (continued)

Menu Item Details

TAG DATA SIZE

Sets the tag data size, where:

96-BIT

Selects 96 bits (24 hexadecimal characters or 12

ACSII characters).

64-BIT

Selects 64 bits (16 hexadecimal characters or 8 ACSII

characters).

POWER ADJUST

Adjusts the applied power, where:

(-04  04)

000

Is the power level, in 1.0 dBm increments.

KILL CODE

Sets the code to permanently deactivate the tag,

where:

00 00 00 00

Is the code, in the form B3, B2, B1, B0.

ACCESS CODE

Sets the code to protect tag memory contents, where:

00 00 00 00

Is the code, in the form B3, B2, B1, B0.

GEN 2 LOCK ACTION

Sets the lock for Gen 2 tags, where:

NONE

Does not lock the tag.

PERMALOCK

Locks data permanently.

PWD-READ/WRITE

Locks data with password-protection for writing data.

BOTH

Allows both Permalock and PWD-Lock to be used.

PAD/TRUNC. EPC DATA

Allows padding or truncating of data with nulls

(represented as “00”) in order to fit the selected EPC

Tag Data Size, where:

DISABLED

Does not pad or truncate data.

LEADING

Adds nulls to the front (left) of the data if less than the

size, or cuts the data if greater.

TRAILING

Adds nulls to the end (right) of the data if less than

the size, or cuts the data if greater.

H-Class 47

Printer Options (continued)

Menu Item Details

LOCK AFTER WRITE

Allows the tag to be locked after programming, where:

ENABLED

Locks the tag.

DISABLED

Does not lock the tag.

RETRY ATTEMPTS

Sets the number of retry attempts, where:

(0 - 9)

3

Is the retry count before a fault is declared.

PERFORM CALIBRATION

Allows the printer to establish the tag to transducer

distance and nominal power setting, where:

YES

Initiates the process; CALIBRATING RFID will be

displayed as media is scanned for the tag location and

power, followed by TOF positioning and the

operational results where, if successful, the database

parameters will be updated.

Exits the menu item without calibration.

SET DEFAULTS

Allows the RFID default values to be restored, where:

YES

Restores the default settings.

Exits the menu item without changing the current

settings.

48 H-Class

Printer Options (continued)

Menu Item Details

GPIO PORT

Controls the optional Applicator Interface Card’s GPIO

function, where:

GPIO DEVICE

Sets the option to work with a specific device type,

where:

DISABLED

Disables the option.

APPLICATOR

Enables parameters for related label applicator

functions:

• Completion upon last SOP, de-asserts Data Ready

(DRDY);

• FEED allowed at any time; and,

• DRDY upon PAUSE.

APPLICATOR 2

Enables parameters for alternate label applicator

functions:

• Completion upon 1 msec. overlap of Data Ready

(DRDY) and End of Print (EOP);

• DRDY signal end inhibits FEED; and,

• De-asserts DRDY upon PAUSE or FAULT.

BARCODE VERIFIER

Enables the parameters for bar code verifier functions.

START OF PRINT

Selects the type of input signal required to initiate

printing, where:

LOW PULSE

Triggers printing with a low pulse.

HIGH PULSE

Triggers printing with a high pulse.

ACTIVE LOW

Triggers printing with a low signal.

ACTIVE HIGH

Triggers printing with a high signal.

EDGE

Triggers printing with a signal edge transition.

H-Class 49

Printer Options (continued)

Menu Item Details

END OF PRINT

Sets the type of output signal generated to indicate

EOP, where:

LOW PULSE

Outputs a low pulse upon completion.

HIGH PULSE

Outputs a high pulse upon completion.

ACTIVE LOW

Outputs a logic low upon completion.

ACTIVE HIGH

Outputs a logic high upon completion.

RIBBON LOW

Sets the low ribbon signal (as determined by RIBBON

LOW OPTIONS; see Section 4.2.1), where:

ACTIVE LOW

Outputs a logic low when the roll size reaches the

setting.

ACTIVE HIGH

Outputs a logic high when the roll size reaches the

setting.

SLEW ENABLE

Selects the type of input signal required to initiate

label slew, where:

STANDARD

Triggers slew with a low signal.

LOW PULSE

Triggers slew with a low pulse.

HIGH PULSE

Triggers slew with a high pulse.

ACTIVE LOW

Triggers slew with a low signal.

ACTIVE HIGH

Triggers slew with a high signal.

BACKUP LABEL

Determines reverse label motion when the GPIO option

is installed and enabled, where:

DISABLED

Disables backup.

ACTIVE LOW Triggers backup with a low signal.

ACTIVE HIGH

Triggers backup with a high signal.

50 H-Class

Printer Options (continued)

Menu Item Details

ERR ON PAUSE (APP2)

Sets the output when a service required fault occurs

(Applicator Interface Card Type 2 equipped only),

where:

ENABLED

Enables the output signal.

DISABLED

Disables the output signal.

REWINDER

Controls the Powered Internal Rewinder option, where:

MODE

Sets the detection method and response of the printer,

where:

DISABLED

Disables the option.

AUTO

Enables the rewinder only when a Peel and Present

option is installed; however, no error will be generated

when the Peel and Present option is not attached.

(Upon power-up, the rewinder will turn slowly to

tension the material.)

ENABLED

Enables the rewinder and generates an error if it

cannot be detected. Upon power-up, the rewinder will

turn slowly (for about 30 seconds) to tension the

material and then whenever labels move.

REWINDER ADJUSTMENT

Adjusts the amount of rewinding tension to minimize

TOF registration drift (sometimes evident when using

narrow media), where:

(-30 – 15 %)

00

Decreases or increases the nominal torque by the

percentage selected.

H-Class 51

4.2.4 System Settings

The System Settings menu contains operating, control, and formatting functions:

Menu Item Details

MENU MODE

Sets the menu access level, where:

USER MENU

Accesses limited basic menu items.

ADVANCED MENU

Accesses all menu items.

CONFIGURATION FILE

Controls the creation, storage, and recall of printer

configuration files (see Appendix E), where:

RESTORE AS CURRENT

Lists the files available and then, after selection,

reconfigures the printer according to that file.

SAVE SETTING AS

Saves the effective printer configuration to a named

file of up to nineteen characters.

DELETE FILE

Lists the files available and then after selection,

removes that file from memory.



An active file cannot be deleted.

FACTORY SETTING FILE

Lists the files available, and then after selection, that

file will be restored whenever a Level One reset is

performed; see Section 5.3.2.

INTERNAL MODULE

Allocates a number of 1KB memory blocks to the

internal memory module; where:

(XXX – XXXX KB)

1024

Is the memory allocation; see Appendix A.

DEFAULT MODULE

Designates the storage module when no memory

location is specified; where:

D

Is the module; see Appendix A for availability.

SCALEABLE FONT CACHE

Configures the number of 1KB memory blocks for the

scalable font engine; where:

(XXX – XXXX KB)

0511

Is the memory allocation; see Appendix A for

availability.

SINGLE BYTE SYMBOLS

Sets the code page used for single byte fonts, where:

PC▪850 MULTILINGUAL

Is the selected code page. (See the Class Series 2

Programmer’s Manual for a complete listing.)

52 H-Class

System Settings (continued)

Menu Item Details

DOUBLE BYTE SYMBOLS

Selects the code page (see the Class Series 2

Programmer’s Manual) used for the ILPC option

(unless otherwise specified), where:

JIS

Selects Japanese Industry Standard.

SHIFT JIS

Selects Shift Japanese Industry Standard.

EUC

Selects Extended UNIX Code.

UNICODE

Selects Unicode (including Korean).

Selects Government Bureau Industry Standard,

Chinese (PRC).

BIG 5

Selects Taiwan encoded.

TIME AND DATE

Sets the time and date, where:

SET HOUR

06:30 AM

01 FEB 2005

Enters the time and date information.

MEDIA COUNTERS

Displays and controls various internal counters,

where:

ABSOLUTE COUNTER

Are the total inches printed and the set date. (Non-

resettable)

PRINTHEAD COUNTER

Is the total number of inches printed. (Non-resettable)

RESETTABLE COUNTER

Are the inches printed and the last reset date.

RESET COUNTER

Returns the RESETTABLE COUNTER to zero.

PRINT CONFIGURATION

Prints current database information; see Section 4.3.5.

CONFIGURATION LEVEL

Displays the hardware and software levels of the

printer, where:



This data is also provided on the Configuration

Label; see Section 4.3.5.

H-Class 53

System Settings (continued)

Menu Item Details

Identifies the unique key number of the printer, in the

form:

vvvv-cwxx-yyyyyy-zzz

Where:

vvvv –

Represents the printer model number.

cwxx –

Represents the hardware and software

levels, where:

c – Is the printer class.

w – Is the main board hardware level.

xx – Is the software feature level:

10 = Standard DPL

20 = Internal CG Times Font



Increases beyond the feature level

require authorization.

yyyyyy –

Is a manufacturing date code.

PRINTER KEY

zzz –

Is a unique time stamp.

APPLICATION VERSION

Displays the firmware program number, version, and

date.

BOOT LOADER

Displays the Boot Loader version and date.

UPGRADE PRINTER CODE

0 0 0 0 0 0

Upgrades the printer to the corresponding features

level with the correct code entry (where authorization

may be required).

UNLOCK FEATURE

0 0 0 0 0 0

Unlocks a feature with the correct code entry.

SET FACTORY DEFAULTS

Returns the factory-programmed values or the Factory

Setting File values, where:

YES

Restores the default settings, or if selected the Factory

Setting File.



A reset will occur and, if no Factory Setting File is

used, all settings returned except CUSTOM

ADJUSTMENTS and calibrations.

Exits the menu item without changing the current

settings.

54 H-Class

System Settings (continued)

Menu Item Details

FORMAT ATTRIBUTES

Defines the way overlapping text, bar codes, and

graphics are printed, where:

TRANSPARENT

Prints intersecting areas, for example:

XOR

Obliterates intersecting areas, for

example:

OPAQUE

Overwrites intersecting areas with

those last formatted, for example:

LABEL ROTATION

Allows the label format to be flipped 180 degrees,

where:

ENABLED

Prints formats after 180° rotation.

DISABLED

Prints formats without rotation.

IMAGING MODE

Determines the process used to format labels, where:

MULTIPLE LABEL Formats multiple images, as memory permits, for the

fastest throughput.



Time stamps will indicate the moment of imaging

rather than printing.

SINGLE LABEL Formats an image only after a previous format has

been printed (for the most accurate time stamps).

PAUSE MODE

Allows interactive print control, where:

ENABLED

Prints only as the PAUSE Key is pressed.

DISABLED

Prints normally, without user intervention.

PEEL MODE

Allows the SOP signal to initiate (via the optional GPIO

port) the feeding of labels, where:

ENABLED

Feeds labels only after SOP is received.

DISABLED

Feeds labels regardless of SOP.

H-Class 55

System Settings (continued)

Menu Item Details

SECURITY

Allows menu password protection, where:

SELECT SECURITY

Enables or disables the security feature, where:



The default password must be changed to activate.

DISABLED

Accesses all areas.

SECURE MENU

Sets a password requirement for menu access.

MENU AND TEST

Sets a password requirement for menu and test

access.

ADVANCED MENU

Sets a password requirement for Advanced Menu

access.



After enabling this selection, return MENU MODE to

the USER MENU setting.

MODIFY PASSWORD

Modifies the security password, where:

YES

Allows entry of a four-digit password (after

confirmation).



The default password is 0000.

Exits the menu item without changing the current

settings.

UNITS OF MEASURE

Sets the measurement standard of the printer, where:

IMPERIAL

Uses inches.

METRIC

Uses millimeters and centimeters.

56 H-Class

System Settings (continued)

Menu Item Details

INPUT MODE

Defines the type of processing that occurs when data

is received, where:



See the Class Series 2 Programmer’s Manual for

detailed information.

DPL

Processes data for standard DPL printing.

LINE

Processes data for Line Mode (template) printing.

PL-Z

Processes data for PL-Z printing.

AUTO

Identifies then activates the appropriate emulation

parser for the data.



Correct identification can be dependent upon the

HOST SETTINGS / HOST TIMEOUT (see Section

4.2.5). Also, extraneous characters may, in some

cases, render the data unrecognizable, thus

requiring manual selection of the mode.

USER LABEL MODE

Sets the printer to power-up as default, where:

ENABLED

Functions in standalone mode for quick access to user

defined formats; see Section 4.3.7.



This mode will remain active until disabled.

DISABLED

Functions in normal mode, awaiting commands from a

host.

DPL EMULATION

Allows legacy printer emulation, where:



Ignores label commands A, M, n & T; see the Class

Series 2 Programmer’s Manual for information.

STANDARD

Uses no legacy emulation, all commands recognized.

ALLEGRO

Emulates the Allegro®.

PRODIGY PLUS

Emulates the Prodigy Plus®.

PRODIGY

Emulates the Prodigy™.

H-Class 57

System Settings (continued)

Menu Item Details

COLUMN EMULATION

Allows the column dot count to be adjusted, where:

(XXX – XXX DOTS)

XXX

Is the printed number of dots per inch (or mm)

thereby reducing the width of the produced format;

see Appendix B.



No adjustment occurs at the default setting.

ROW EMULATION

Allows the row dot count to be adjusted, where:

(XXX – XXX DOTS)

XXX

Is the printed number of dots per inch (or mm)

thereby reducing or enlarging the length of the

produced format; see Appendix B.



No adjustment occurs at the default setting.

SOP EMULATION

Allows SOP functions with backward compatibility

when printing legacy model label formats, where:



Two labels will automatically feed to establish the

selected position.

DISABLED

Uses the standard print position.

110 (PRODPLUS)

Emulates the Prodigy Plus® print position.

220 (ALLEGRO)

Emulates the Allegro® print position.

250 (PRODIGY)

Emulates the Prodigy™ print position.

BACK AFTER PRINT

Determines media movement when a cutter, present

sensor, peel and present, or GPIO is enabled, where:

MODE

Repositions media, where:

DISABLED

Movement occurs only when the next label is ready to

print, minimizing edge curling.

ENABLED

Movement occurs according to BACKUP DELAY timing

after a cut, cleared sensor, or SOP to allow fastest

throughput.

BACKUP DELAY (1/50s)

Determines repositioning timing, where:

(0 – 255)

000

Is the specified lapse (in fiftieths of a second) between

new format processing and label retraction.

58 H-Class

System Settings (continued)

Menu Item Details

FONT EMULATION

Allows font substitution, where:

STANDARD FONTS

Prints using standard (internal) fonts.

CGTIMES

Prints using CG Times font.

USER ID S50

Prints using a downloaded font.

LABEL STORE

Determines the data content when retrieving stored

label formats, where:

STATE & FIELDS

Recalls the printer state (i.e., heat, speeds, etc.) and

the formatting commands for a stored label.

FIELDS ONLY

Recalls the formatting commands for a stored label.

MENU LANGUAGE

Selects the language for the System Menu and

Configuration Label, where:



Only resident languages will be selectable; see

Appendix D.

ENGLISH

Is standard.

DISPLAY SETTINGS

Determines the appearance of the items in the Main

Display Area of the LCD, where:

GRAPHIC DISPLAY MODE

Determines the magnification of the items, where:

STANDARD

Is the normal setting.

ENHANCED

Is the enlarged setting.

DISPLAY UNITS

Determines the displayed type of distance information,

where:

STANDARD

Displays the information according to the UNITS OF

MEASURE setting (see above).

IMPERIAL

Displays the information in inches.

METRIC

Displays the information in millimeters and

centimeters.

H-Class 59

System Settings (continued)

Menu Item Details

FAULT HANDLING

Determines the label disposition and user action if a

fault occurs, where:

LEVEL

Sets the printer response upon declaration of a fault,

where:

NO REPRINT

Stops printing and declares a fault. Then, following

correction of the problem, the FEED Key must be

pressed to clear the fault.

STANDARD

Stops printing and declares a fault. Then, following

correction of the problem, the FEED Key must be

pressed to clear the fault and reprint the label in

process.

VOID AND RETRY

Actions depend upon the RETRY COUNT:

• If the count has not been exceeded, VOID is printed

on the failed label and reprinting automatically

occurs;

• If the count has been exceeded, printing stops and

a fault message is displayed. Then, following

correction of the problem, the FEED Key must be

pressed to clear the fault and reprint the label in

process; or,

• If the CANCEL Key is pressed, reprinting is optional:

press NO to reprint; or, press YES to cancel the

reprint (and press YES again to cancel the batch.)



Linear Scanner or RFID required.

DELAYED SCAN FAULT Increases throughput when bar codes reside near the

trailing edge of the label (in the direction of FEED).



Linear Scanner or RFID required.

• If unreadable, the fault will occur after the next

label prints;

• The label immediately following a faulted label is

not scanned for errors; and,

• VOID AND RETRY and REPRINT are automatically

disabled; the job can only be cancelled.

VOID RETRY & CONT.

VOID is printed on a faulted label, with reprint

attempts occurring automatically, until the RETRY

COUNT has been exceeded and then that label will be

skipped (discarded) and printing will continue to the

next label in queue.



Linear Scanner or RFID required.

60 H-Class

System Settings (continued)

Menu Item Details

VOID DISTANCE

Sets the distance to print VOID on a faulted label,

where:

(0.10 to 2.00 in.)

0.50

Is the distance, measured from the trailing edge,

which establishes the text size.



VOID will not be printed if insufficient text space

exists or if the fault occurred after printing

completed. Also, the text can be customized; see

the Class Series 2 Programmer’s Manual.

RETRY COUNT

Sets the number of printing attempts before declaring

a fault, where:

(0 – 3)

1

Is the count.



Greater than 1 (one) counts are valid only when

Linear Scanner or RFID equipped.

BACKFEED ON CLEAR

Determines positioning after a fault is cleared, where:

ENABLED

Automatically positions the label.

DISABLED

No label positioning occurs, as the location is assumed

correct.



If reloading, you must place the media at the SOP

position.

SCL FONT BOLD FACTOR

Sets a scalable font boldfacing amount, where:

(1 – 36)

08

Is the setting, based on an incrementing scale where

eight (08) is nominal.

H-Class 61

4.2.5 Communications

The Communications menu contains interface port and host control functions:

Menu Item Details

SERIAL PORT A

Controls the RS-232 communications settings for

Serial Port A, where:

BAUD RATE

Sets the serial communication rate, where:

1200 BPS

2400 BPS

4800 BPS

9600 BPS

19200 BPS

28800 BPS

38400 BPS

57600 BPS

115000 BPS

Is the serial speed in Bits Per Second.

PROTOCOL

Sets the data flow control method (handshaking),

where:

BOTH

Uses XON/XOFF and CTS/DTR.

SOFTWARE

Uses XON/XOFF.

HARDWARE

Uses CTS/DTR.

NONE

Disables flow control.

PARITY

Sets word parity, where:

NONE

Uses parity.

ODD

Uses Odd parity.

EVEN

Uses Even parity.

DATA BITS

Sets Word length, where:

(7 – 8)

8

Is the number of bits in the word.

STOP BITS

Sets the stop bit count, where:

(1 – 2)

1

Is number of stop bits.

62 H-Class

Communications (continued)

Menu Item Details

SERIAL PORT C

Controls the settings for the optional Applicator

Interface COM C (J4) port, where the settings are the

same as those given for the SERIAL PORT A.



The maximum baud is 38.4K BPS.

SERIAL PORT D

Controls the settings for the optional Applicator

Interface COM D (J3) port, where the settings are the

same as those given for the SERIAL PORT A.



The maximum baud is 38.4K BPS.

PARALLEL PORT A

Controls the communications settings for Parallel Port

A, where:

PORT DIRECTION

Allows printer data to be returned to the host, where:

UNI-DIRECTIONAL

Returns no data (one-way communication).

BI-DIRECTIONAL

Returns data (compliant back-channel operation); see

Section 2.2.2 for cable requirements.

NIC ADAPTER

Controls the communications settings for the network

interface, where:

QUICK SETUP

Selects settings to configure basic Wired or WiFi

operations, where:

WIRED DHCP

Selects Wired operation, where:

NO Exits the menu item without changing the current

settings.

YES Returns the NIC Adapter to defaults then sets Wired

Discovery to “Enable” and Wireless to “Disable.”

H-Class 63

Communications (continued)

Menu Item Details

WLAN UNSECURED

Selects WiFi operation, where:

NO Exits the menu item without changing the current

settings.

YES Returns the NIC Adapter default values then sets

Discovery to “Enable,” SSID to “Any,” and WLAN

network type to “Infrastructure.”

WLAN ADHOC

Selects the DMXrfNetII default parameters, where:

NO Exits the menu item without changing the current

settings.

YES Restores WiFi defaults and initiates infrastructure

mode with an SSID of “Any.” All existing access point

associations will be deleted then established with the

closest available. (Useful when moving the printer to a

geographically distant location.)

SET FACTORY DEFAULTS

Returns the factory-programmed values, where:

Exits the menu item without changing the current

settings.

YES

Restores the default settings.

WLAN

Controls the communications settings for the

DMXfNetII Card, where:

MODE

Selects between Wired or WiFi operation, where:

ENABLED

Enables the WiFi interface.

DISABLED

Enables the wired interface.

BSS ADDRESS

Specifies the static IP address of the WiFi bridge

module.



If DHCP is Enabled, this parameter will be ignored.

 000.000.000.000

Is the address in standard octet format.

SIGNAL READINGS

Displays the WLAN signal and noise ratios.

IP ADDRESS

Specifies the static IP Address; where:

192.168.010.026

Is the address in standard octet format.

64 H-Class

Communications (continued)

Menu Item Details

SUBNET MASK

Specifies the static Subnet Mask Address, where:

255.255.255.000

Is the address in standard octet format.

GATEWAY

Specifies the network Gateway Address, where:

192.168.010.026

Is the address in standard octet format.

SNMPTRAP DESTINATION

Specifies the SNMP Trap Address, where:

000.000.000.000

Is the address in standard octet format where SNMP

traps will be sent when SNMP service is installed on

your receiver.



When zeroed, no traps are sent.

IP DISCOVERY

Controls IP Address discovery, where:

Broadcasts over the network at startup to receive

addresses from the responsible server. Manual

modifications to IP Address, Subnet Mask, or Gateway

are not allowed; and, if no server is found, the

specified static value will be used.

ENABLED

A server assigned IP address takes

precedence over any static address stored

in the interface.

DISABLED

Uses the stored static IP, Subnet Mask, and / or

Gateway Address.

SNMP

Allows management protocols, where:

ENABLED

Sends messages to SNMP-compliant devices.

DISABLED

Sends no messages.

ADVANCED

Sets advanced networking functions and parameters,

where:

TELNET

Sets Telnet protocol to transfer data, where:

ENABLED

Allows Telnet.

DISABLED

Disables Telnet.

H-Class 65

Communications (continued)

Menu Item Details

FTP

Sets File Transfer Protocol to transfer data, where:

ENABLED

Allows FTP.

DISABLED

Disables FTP.

MTU

Sets the Maximum Transmission Unit packet size,

where:

(512 - 65515)

01500

Is the packet size, in bytes.

GRATUITOUS ARP

Sets the Address Resolution Protocol notification rate,

where:

(0 - 2048)

0000

Is the time, in minutes.

PORT NUMBER

Sets the network communications port, where:

(1 - 65535)

09100

Is the Port Number.

TCP KEEPALIVE Allows monitoring of an open connection to detect any

disconnects not properly closed, including reset access

points and unplugged printers, where:

ENABLED

Keeps monitoring active.

DISABLED

Closes such a disconnection after 2.5 minutes.

DUPLEX CAPABILITY

Sets the communication capability for the Wired

network, where:

AUTO-NEGOTIATE

Automatically selects the best type.

100BASET HALF

Selects 100 Mbit/s half duplex (in both directions, one

way at a time) operation.

100BASET FULL

Selects 100 Mbit/s full duplex (in both directions,

simultaneously) operation.

10BASET HALF

Selects 10 Mbit/s half duplex (in both directions, one

way at a time) operation.

10BASET FULL

Selects 10 Mbit/s full duplex (in both directions,

simultaneously) operation.

ADVERTISE CAPABILITY Transmits the printer’s communication capability for

the Wired network, where:

AUTOMATIC Advertises the DUPLEX CAPABILITY set value.

ALL CAPABILITIES Advertises all possible values for DUPLEX CAPABILITY.

66 H-Class

Communications (continued)

Menu Item Details

NETWORK REPORT

Allows viewing or printing of the network status

report, where:

VIEW Displays the report.

Prints the report:

NETWORK REPORT

WED 03:15PM 23JUL2008

CURRENT PRINTER INFO

MACO: 00:0D:70:0B:8B:B9

IP ADDRESS: 192.168.10.26

SUBNET MASK: 255.255.255.0

GATEWAY: 192.168.10.26

DHCP: ENABLED

SNMP: ENABLED

PORT NUMBER: 9100

NETBIOS NAME: DMX_038BB9

WLAN MODULE

MODULE FW VERSION: 4.3.0.24

RADIO FW VERSION: 1.1.1.111.8.4.0.145

PORT STATUS: CONNECTED: ESS

SSID: 000B2802D55E

MACR: 00:0B:28:02:D5:5E

BSS ADDRESS: PROVIDED BY DHCP

SET FACTORY DEFAULTS

Returns the factory-programmed values, where:

YES

Restores the default settings.



A reset will occur and all settings will be restored

except CUSTOM ADJUSTMENTS and calibrations.

Exits without changing the current settings.

HOST SETTINGS

Sets host communication parameters, where:

HOST TIMEOUT

Sets the period that an interface port can be idle

before timeout occurs, where:

(1 – 60 SEC)

10

Is the time (in seconds) when downloads timeout, and

that must elapse before alternate port or alternate

parser processing can occur.

CONTROL CODES

Allows changes to the software command

interpretation controls, where:

STANDARD CODES

Sets these interpretation codes: Hex 01 = SOH

command; Hex 02 = STX command; count-by = ^;

Hex 1B = ESC; Hex 0x0D = Carriage Return

ALTERNATE CODES

Sets these interpretation codes: Hex 5E = SOH

command; Hex 7E = STX command; count-by = @;

Hex 1B = ESC; Hex 0x0D = Carriage Return

ALTERNATE CODES 2

Sets these interpretation codes: Hex 5E = SOH

command; Hex 7E = STX command; count-by = @;

Hex 1B = ESC; Hex 0x7C = Carriage Return

CUSTOM CODES

Sets interpretation codes, where:

STANDARD CODES

SOH STX CR CNTBY

01 02 0D 5E

Are the codes according to your definition.



Standard codes serve as default placeholders.

H-Class 67

Communications (continued)

Menu Item Details

FEEDBACK CHARACTERS

Allows the return of printer codes, where:

ENABLED

Sends the host a Hex 1E (RS) after each label and a

Hex 1F (US) after each batch successfully prints.

DISABLED

Sends no feedback characters.

ESC SEQUENCES

Sets handling for data containing invalid ESC

sequences, where:

ENABLED

Processes commands normally.

DISABLED

Ignores ESC control codes during processing (as some

systems send “banners” to the printer).



Bitmapped font downloads will be disabled.

HEAT COMMAND

Determines how host Heat commands are handled,

where:

ENABLED

Processes software commands normally.

DISABLED

Controls Heat via the menu setting; see Section 4.2.2.

SPEED COMMANDS

Determines how host Print, Feed, Reverse, and Slew

commands are handled, where:

ENABLED

Processes software commands normally.

DISABLED

Controls speeds via the menu setting; see Section

4.2.2.

TOF SENSING COMMANDS

Determines how host Gap, Continuous, and Reflective

commands are handled, where:

ENABLED

Processes software commands normally.

DISABLED

Controls the Sensor Type via the menu setting; see

Section 4.2.2.

SYMBOL SET COMMAND

Determines how host Single and Double Symbol Set

commands are handled, where:

ENABLED

Processes software commands normally.

DISABLED

Controls Symbol Set selection via the menu setting;

see Section 4.2.4.

68 H-Class

Communications (continued)

Menu Item Details

CNTRL-CODES (DATA)

Determines how host Control Codes are handled,

where:

ENABLED

Processes software commands normally.

DISABLED

Controls the setting via the menu; see CONTROL

CODES, above.

STX-V SW SETTINGS

Determines how a host option enable command is

handled, where:

ENABLED

Processes the command normally.

DISABLED

Controls settings via the menu; see Section 4.2.3.

MAX LENGTH COMMAND

Determines how a host Maximum Label Length

(<STX>M) command is handled, where:

ENABLED

Processes software commands normally.

DISABLED

Controls the setting via the menu; see Section 4.2.1.

OPTION FEEDBACK

Allows feedback characters from an optional device to

be returned to the host device, in the format of

<A;B;C;D;E;F>[CR], where:

A - Is the device type: R = RFID; and, S = Linear Scanner

B - Is the status: C = entire label complete; F = faulted

(failed) label; and, U = unknown

C - Is the number of expected reads, given in two

characters.

D - Is the number of good reads, given in two characters.

E - Is the internal Job and Sub Job Identifier, given in four

characters each.

F - Is the data read, delimited with semicolons (;) if

multiple reads.

DISABLED

Reports no data.

SCANNER

Reports Linear Scanner data.

RFID HEX

Reports RFID data in hexadecimal format.

RFID ASCII

Reports RFID data in an ASCII format.

H-Class 69

Communications (continued)

Menu Item Details

PROCESS SOH (DATA)

Determines the response to an Immediate Command

(e.g., Get Status, Module Storage, etc.), where:

DISABLED

Processes commands normally.

ENABLED Interrupts operations upon SOH receipt to process the

command.

4.2.6 Diagnostics

The Diagnostics menu contains testing functions:

Menu Item Details

HEX DUMP MODE

Determines how the printer handles host data, where:

DISABLED

Processes data normally.

ENABLED

Prints received ASCII data without interpretation or

processing; see Section 6.2.

FILE CAPTURE

Saves received data to Module G (or Module H, if

present) in the form dmx_xxx_yyy.dpl where the

count (yyy) is incremented for every capture and a

unique time stamp (xxx) is assigned.

OPTIONS TESTING

Performs option diagnostics, where:

TEST PRESENT SENSOR

Tests the Present Sensor (including the sensor in the

Peel & Present option), where:

LABEL PRESENTED

Is displayed when the sensor is blocked.

LABEL NOT PRESENTED

Is displayed when the sensor is not blocked.

TEST CUTTER

Tests the Cutter, where:

PERFORM TEST

001 TIMES

Selects the number of cuts (1 – 999) to perform and

then displays the PASS / FAIL results for each

attempt.

70 H-Class

Diagnostics (continued)

Menu Item Details

TEST REWINDER

Tests the Powered Internal Rewinder, where:

PERFORM TEST

001 TIMES

Selects the number of rotations (0 - 999) to perform

and then displays the PASS / FAIL results for each

attempt.



Remove media from the rewinder before testing.

TEST GPIO

Tests the Applicator Interface Card’s GPIO function,

where:

MONITOR GPIO INPUT

SOP FEED PAUSE REPRT

1 1 1 1

i1 i2 i3 i4 i5 i6

1 1 1 1 1 1

Displays input signal logic values for Start of Print

(SOP), Feed, Pause, Reprint, and six unassigned input

lines. (The values given here are examples only.)



Unconnected lines may display a zero or one.

TEST GPIO OUTPUT

EP RL SR MO RO DR OF

1 1 1 1 1 1 1

o1 o2 o3 o4 o5 o6

1 1 1 1 1 1

Displays output signal logic values for End of Print

(EP), Ribbon Low (RL), Service Required (SR), Media

Out (MO), Ribbon Out (RO), Data Ready (DR), Option

Fault (OF), and six unassigned output lines. (The

values given here are examples only.)



To change an output signal, cursor over the

displayed state to select and then toggle it using

the UP or Down Arrow Buttons, except Data Ready

which cannot be toggled.

PRINT SIGNAL INFO

Prints a reference label (see sample below) containing

GPIO signal names, pin and port assignments,

programmed settings, and current signal states.

H-Class 71

Diagnostics (continued)

Menu Item Details

TEST SCANNER

Tests the Linear Scanner, where:

ALIGNMENT TEST

Reads a bar code then displays the decoded data, the

code type and scan count, repeating.

SCAN TEST

Reads a bar code then displays the decoded data, the

code type and scan count, non-repeating.

TEST RFID

Tests RFID, where:

TAG DATA

Reads the data encoded on a tag.

DEVICE VERSION

Displays the type and version of the encoding device.

TAG ID – HF ONLY

Reads then displays the High Frequency Tag ID.

PRINT TEST RATE (min)

Allows a label-to-label delay when batch printing Test

Labels, where:

(0 – 120)

000

Is the selected interval, in minutes.

SENSOR READINGS

Displays various sensor values (0 – 255), where:

THR TRAN RIBM 24V

127 159 093 175

PS HD RANK

000 254 125

Are readings for the printhead thermistor sensor

(THR), media “gap” sensor (TRAN) or “reflective”

sensor (REFL), ribbon sensor (RIBM), 24VDC power

supply sensor (24V), present sensor (PS), printhead

assembly sensor (HD) and, printhead ranking resistor

(RANK). (The values given here are examples only.)

RIBBON SENSOR LIMITS

Displays ribbon sensor values (0 – 255) for thermal

transfer equipped printers, where:

RIBBON ADC LOW

RIBBON ADC HIGH

245

Are the sensor readings. (The values given here are

examples only.)

iPH REPORT

Displays the IntelliSEAQ™ data (including the

printhead serial number, and installation and

maintenance dates), where:

VIEW

Displays the data.

72 H-Class

Diagnostics (continued)

Menu Item Details

Prints the data:

SAVE

Saves the data to an external storage device; see

Section 2.2.3.

ICON DESCRIPTIONS

Identifies the printer icons (see Section 4.1.1), where:

SYSTEM ICONS

Displays system glyphs.

NETWORK ICONS

Displays network glyphs.

INPUT TYPE ICONS

Displays input mode glyphs.

OPTIONS ICONS

Displays detected option glyphs.

4.2.7 MCL Options

The MCL Options menu contains alternate operating selections:

Menu Item Details

MCL OPTIONS

Allows the printer to use the optional MCL tool suite to

accept peripheral device input data, where:

MCL AT POWER-UP

Allows MCL start-up, where:

ENABLED

Sets MCL operation after power is cycled OFF and ON.

DISABLED

Sets standard printer functions.

START MCL

Starts MCL after exiting the menu.



Consult your MCL provider for details regarding operation and support.

iPH REPORT

TUE 12:44PM 23MAY2006

4212-HE25-060224-090

PRINTHEAD SERIAL #: 5x-00289

PRINTHEAD MODEL # 163

PRINTER SERIAL # 60430014

PRINTHEAD INCHES 1334900

INSTALLATION DATE - INITIAL 02/02/2006

INSTALLATION DATE - LAST 08/06/2006

PRINTHEAD CLEANING

CLEAN PROCEDURES: 5

CLEAN COUNTER RESET 5

NUMBER OF INCHES LAST- 0

H-Class 73

4.3 The Test Menu

The (Quick) Test Menu contains resident format selections that are printed at selected heat

and speed settings. Use full width media to capture the entire format; otherwise, adjust the

printer and set the Label Width.

To enter the Test Menu, press the TEST

Button.

(In Test Mode the printer is offline, halting

the processing of new data.)



•

To print a format, scroll to that item then input a quantity and press ENTER.

• To stop printing press CANCEL.

• A printing delay can be set; see Print Test Rate, Section 4.2.6.

4.3.1 Print Quality Label

The Print Quality Label serves as an overall quality

indicator. Consisting of compliant fence and ladder bar

codes, assorted font sizes, and fill patterns, this format can

be used to ensure conformance as well as aesthetics.

74 H-Class

4.3.2 Ribbon Test Label

The Ribbon Test Label serves as a transfer function indicator

for printers equipped with the thermal transfer option.

Consisting of a fence-oriented bar code, this format can be

used to ensure component functions and ribbon path

alignment.

4.3.3 Test Label

The Test Label serves as an indicator of printhead

functionality. The format consists of patterns that exercise

all thermal elements.

4.3.4 Validation Label

The Validation Label serves as an overall quality indicator.

Consisting of compliant fence and ladder bar codes, assorted

font sizes, and black fill patterns, this format can be used to

ensure conformance as well as aesthetics.

H-Class 75

4.3.5 Print Configuration

The Configuration Label provides current database

information, including the Application Version, which can

be output as a label or as a file.



Bulleted items indicate host changes not yet

saved.

4.3.6 Print Last Label

Print Last Label reprints the most recent format output by the printer.



If a job was cancelled prior to completion, or if power was removed since the last

print job and this label request, VOID will be printed.

4.3.7 User-Defined Label

The User-Defined Label allows a template to be populated by variable data (via the

printer’s control panel or a USB QWERTY keyboard). The template is a stored label format,

where fields delimited by an ampersand (&) become variable.

The printer will prompt you to enter the variable field data. For example, the stored label

format could contain the data 19131423443&ENTER NAME&

Afterward, when recalled from memory, the printer’s display will indicate the variable field:

ENTER NAME



• Variable data can be any part of the DPL format - font ID, positioning, etc.

• No error checking will be performed.

• Supports .dlb, .dpl, .prn, and .txt file types.

76 H-Class

H-Class 77

5 Operating, Adjusting and

Maintaining the Printer

5.1 Displayed Messages

During operation the printer (when not in Menu or Test Mode) displays several types of

information:

• Prompts and Condition Messages (see Section 5.1.1); and,

• Fault and Warning Messages (see Section 6.1.2).

5.1.1 Prompts and Condition Messages

Prompts appear as the result of an action or when an action is required during operation,

while Condition Messages indicate an operational state.

Prompts and Condition Messages

Displayed Message Description Action / State

ACCESS DENIED

The password used to

access a secured menu was

incorrect.

Enter the correct password.

CALIBRATING

SENSOR LEVELS

Media calibration is being

performed.

Allow the process to

complete.

CALIBRATION COMPLETE Media calibration has

successfully finished. The printer is calibrated.

CANCEL BATCH

ENTER KEY = YES

The CANCEL or TEST Key

was pressed during a

multiple label job.

Press ENTER to cancel all

remaining labels in the job.

CANCEL REPRINT

ENTER KEY = YES

The CANCEL or TEST Key

was pressed during a fault.

(See FAULT HANDLING /

VOID AND RETRY, Section

4.2.4.)

Press ENTER to cancel the

reprint.

78 H-Class

Prompts and Condition Messages (continued)

Displayed Message Description Action / State

CLEARING FAULTS

The FEED Key was pressed

following a fault and now

the printer is attempting to

clear the condition.

No action is required.

DMXNET INITIALIZING

The network card is

initializing, a normal

condition following power-up

or a reset.

No action is required.

Depending upon the

settings, it may take a few

minutes.

ENTER PASSWORD

0 - - -

This is the menu gateway

when security is enabled. A

four-digit password must be

entered for access.

Enter the correct password.

INVALID ENTRY An incorrect entry has been

made.

Enter a valid parameter to

continue.

NOT INSTALLED The selected option or

feature cannot be found.

Verify that the option or

feature is correctly installed.

If so, call for service.

OFFLINE The printer is in Menu or

Test Mode.

The Menu or Test Button

was pressed.

PAUSED The printer is in a paused

condition.

The PAUSE Key was pressed

or Pause Mode is enabled.

PRINTHEAD CLEANING

The TEST Key was pressed

and held, or CLEAN HEAD

NOW was selected, and now

printhead cleaning is in

progress.

No action is required.

READY

The printer is waiting to

receive label formats,

downloads, etc.

Send a label format,

download, etc.

H-Class 79

Prompts and Condition Messages (continued)

Displayed Message Description Action / State

REMOVE RIBBON

PRESS ANY KEY

The TEST Key was pressed

and held, or CLEAN HEAD

NOW was selected, but

ribbon is installed.

Remove ribbon and press

any key to proceed.

SAVE CHANGES?

Database changes were

made that require

confirmation.

Press YES to accept the

changes, or NO to discard

them.



If changes require a

reset, it will automatically be

invoked.

SUCCESSFUL

PRESS ANY KEY

The selected operation was

successfully completed. Press any key to continue.

SYSTEM RESET

IN PROGRESS

A reset has occurred.

No action is required. Wait

briefly while the process

completes.

UNCALIBRATED The Media Sensor is not

calibrated.

Perform calibration; see

Section 5.2.

WAITING FOR DATA

The SOP signal has been

received, but the printer

awaits label data.

Send a format from the

host.

WAITING FOR SIGNAL The printer awaits a SOP

signal.

Send the SOP signal from

the applicator to the GPIO

port.

XXXX OF XXXX

PRINTING

A print job is in process, as

indicated by the batch total

and remaining label count.

No action is required.

80 H-Class

5.2 Calibration

Calibration ensures correct media detection. Use Standard Calibration if the quick method

(see Section 3.4) fails.

5.2.1 Standard Calibration

Standard Calibration provides dynamic readings, which can be helpful when using media

with small position-critical notches or marks. Three calibration samples are required:

Empty – with nothing over the sensor;

Gap (or Mark) – with media liner, a notch, or a mark over the sensor; and,

Paper – with the label (and liner, if any) over the sensor.

Calibrate the Media Sensor using the steps below:



Before proceeding, ensure that the ADVANCED MENU is enabled (see Section

4.2.4) and that the SENSOR TYPE is selected (see Section 4.2.1).

Step

Action Displayed Message Comment

A Turn ON the printer.

CANNOT CALIBRATE

-or-

UNCALIBRATED

Wait briefly for

initialization to complete;

see Section 4.1.1.

Press ENTER to access

MEDIA SETTINGS. Then

using the UP Button, scroll

to SENSOR CALIBRATION.

MEDIA SETTINGS

ADVANCED MENU must

be enabled to access the

calibration selections.

Press ENTER to access

SENSOR CALIBRATION.

Press ENTER again to

select PERFORM

CALIBRATION and then

press YES to proceed.

PERFORM CALIBRATION Press NO to abort this

procedure.

D With no media installed,

press ESC.

REMOVE LABEL STOCK

PRESS ESC KEY

yyy

This sets the empty

value, where “yyy”

represents the current

sensor reading.

H-Class 81

Standard Calibration (continued)

Step

Action Displayed Message Comment

Proceed according to the

media type:

• Die-Cut – Remove a

label or two from the

liner then install the

media. Position the

Media Sensor under the

liner area and press ESC.

• Notched (or Reflective) –

Install media. Position

the Media Sensor under

a notch (or black mark)

and press ESC.

• Continuous – Press ESC

then proceed to Step F.

For die-cut media:

SCAN BACKING

PRESS ESC KEY

yyy

- Or, for reflective media:

SCAN MARK

PRESS ESC KEY

yyy

- Or, for continuous

media:

REMOVE LABEL STOCK

PRESS ESC KEY

yyy

This sets the gap (or

mark) value, where “yyy”

represents the current

sensor reading.



(1) See Section 3.2 for

sensor adjustment

instructions.

(2) Do not position a

perforation over the

sensor when taking

the sample.

(3) For small notches or

reflective marks,

ensure that the labels

exit straight from the

printer.

(4) Unless otherwise

noted, do not move

the Media Sensor

after this step.

Proceed according to the

media type:

• All media except

Continuous – Position

label material (and liner,

if any) over the sensor

then press the ESC Key.

• Continuous – Install

media. Position the

Media Sensor under the

stock and press ESC.

SCAN PAPER

PRESS ESC KEY

yyy

This sets the paper

value, where “yyy”

represents the current

sensor reading.



(1) If using preprinted

media, ensure that

the area placed over

the sensor is free of

text, graphics, or

borders.

(2) See Section 3.2 for

sensor adjustment

instructions.

82 H-Class

Standard Calibration (continued)

Step

Action Displayed Message Comment

G Observe the calibration

result. CALIBRATION COMPLETE

Calibration was

successful.



If WARNING LOW

BACKING is displayed,

calibration was successful

(for possible messages

see Section 5.1).

Press ESC then EXIT to

return to READY.

When calibrating gap or

reflective media, press and

hold the FEED Key until at

least one label is output.

CALIBRATION COMPLETE

Followed by...

READY

The printer is now ready

for use.

5.2.2 Advanced Entry Calibration

Advanced Entry is an alternate calibration method for special-case media types, where

sensor readings are taken using different sampling algorithms and from a list of these

readings the best algorithm is selected for manual entry into the database.



Advanced Entry Calibration should be used only when Standard Calibration proves

unsuccessful. Also, before proceeding, ensure that the ADVANCED MENU is enabled

(see Section 4.2.4) and that the SENSOR TYPE is selected (see Section 4.2.1).

Calibrate the Media Sensor using the steps below:

H-Class 83

Advanced Entry Calibration

Step

Action Displayed Message Comment

A Turn ON the printer.

CANNOT CALIBRATE

-or-

UNCALIBRATED

Wait briefly for

initialization to complete;

see Section 4.1.1.

Press ENTER to access

MEDIA SETTINGS. Then

using the UP Button, scroll

to SENSOR CALIBRATION.

MEDIA SETTINGS

ADVANCED MENU must

be enabled to access the

calibration selections.

Press ENTER to access

SENSOR CALIBRATION.

Using the DOWN Button,

highlight ADVANCED

ENTRY then press ENTER.

ADVANCED ENTRY Press EXIT to abort this

procedure.

Scroll to TRAN SENSOR

GAIN (or REFL SENSOR

GAIN, if using reflective

media) then press ENTER.

TRAN SENSOR GAIN

yyy (0 - 31)

The following examples

detail die-cut media

calibration; however,

unless otherwise noted,

the reflective media

procedure is the same.

Install media. Position the

Media Sensor under the

label, then lower and latch

the Printhead Assembly.

TRAN SENSOR GAIN

yyy (0 - 31)

See Section 3.2 for

sensor adjustment

instructions.



Do not position the

Media Sensor under a

perforation; and if

using preprinted

media, ensure the

label area placed over

the sensor is free of

text, graphics, lines,

etc.

84 H-Class

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

Use the buttons to set the

Gain Number to 00 and

then press ENTER.

Record the sensor reading

as a Label Value for Gain

Number 00 in a table (32

rows by four columns,

with headings similar to

those shown below.)

TRAN SENSOR GAIN

yyy (0 - 31)

This is the Label Value for

a gain setting of 00,

where “yyy” represents

the current sensor

reading.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252

…

Step

Action Displayed Message Comment

Use the buttons to

increment the Gain

Number by one and then

press ENTER. Record the

Label Value. Repeat this

process for each Gain

Number.

TRAN SENSOR GAIN

yyy (0 - 31)

These are Label Values,

where “yyy” represents

the current sensor

reading.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252

01 250

02 248

… …

31 09

H-Class 85

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

Raise the printhead

assembly then proceed

according to the media

type:

• Die-cut – Remove a label

or two from the liner

then position that area

over the Media Sensor.

Adjust the Media Sensor

under the liner area.

• Notched – Position the

Media Sensor under the

notch.

• Reflective – Position the

Media Sensor under the

black mark.

TRAN SENSOR GAIN

yyy (0 - 31)



(1) Do not position the

Media Sensor under a

perforation; and if

using preprinted

media, ensure the

label area placed over

the sensor is free of

text, graphics, lines,

etc.

(2) Do not move the

Media Sensor after

this step.

Lower and latch the

Printhead Assembly.

Using the buttons set the

Gain Number to 00, and

then press ENTER.

Record the reading as a

TOF Value for Gain

Number 00 in the table.

TRAN SENSOR GAIN

yyy (0 - 31)

This is the TOF Value for

a gain setting of 00,

where “yyy” represents

the current sensor

reading.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252 248

01 250

02 248

… …

31 09

86 H-Class

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

Use the buttons to

increment the Gain

Number by one and then

press ENTER. Record the

TOF Value. Repeat this

process for each Gain

Number.

TRAN SENSOR GAIN

yyy (0 - 31)

These are TOF Values,

where “yyy” represents

the current sensor

reading.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252 248

01 250 245

02 248 234

… … …

31 09 14

Step

Action Displayed Message Comment

In your sample calibration

table, where both the

Label Value and TOF Value

are at least 20, subtract

the amounts and record

the result as a Difference

Value (see below).

Identify the largest

Difference Value and the

corresponding Gain

Number. This Gain

Number will be used to

resample the media.

TRAN SENSOR GAIN

yyy (0 - 31)

In this example, Gain

Number 18 is chosen

because, where both

values are at least

twenty, it has the highest

Difference Value.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252 248 4

01 250 245 5

02 248 234 14

… … … …

15 188 63 125

16 184 51 133

17 179 38 141

18 174 25 149

19 170 19 N/A

… … … …

31 132 14 N/A

H-Class 87

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

Use the buttons to set the

Gain Number determined

in the previous step. Press

ENTER to enable the

setting.

TRAN SENSOR GAIN

yyy (0 - 31)

This example uses Gain

Number 18.

Complete a table (see

example below) using new

measurements, as

follows:

(A) Raise the Printhead

Assembly. Place the

label over the Media

Sensor then lower and

latch the Printhead

Assembly. Record the

sensor reading as P.

(B) Raise the Printhead

Assembly. Place the

liner, notch, or mark

over the Media Sensor

then lower and latch

the Printhead

Assembly. Record the

sensor reading as G

(or M).

Assembly. Remove all

media from the Media

Sensor then lower and

latch the Printhead

Assembly. Record the

sensor reading as E.

TRAN SENSOR GAIN

yyy (0 - 31)

Where “yyy” is a

numerical value

representing the current

sensor reading.



The re-sampled

values may differ

from those

previously noted.

This is normal; do

not readjust the

Media Sensor.

Selected Gain Table

Gain Number Paper Gap (or Mark) Empty

18 173 42 9

88 H-Class

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

Press the ESC Key.

Use the buttons to scroll

to PAPER SENSOR LEVEL

(or if using reflective

media, REFL PAPER

LEVEL) and then press

ENTER.

Use the buttons to set the

Paper value determined in

Step M and then press

ENTER.

PAPER SENSOR LEVEL

(0 - 255)

173

This is the Paper value.

Press the ESC Key.

Scroll to GAP SENSOR

LEVEL (or, if using

reflective media, MARK

SENSOR LEVEL) and then

press ENTER.

Set the Gap (or Mark)

value determined in Step

M and then press ENTER.

GAP SENSOR LEVEL

(0 - 255)

042

This is the Gap (or Mark)

value.

Press the ESC Key.

Scroll to EMPTY SENSOR

LEVEL and then press

ENTER.

Set the Empty value

determined in Step M and

then press ENTER.

EMPTY SENSOR LEVEL

(0 - 255)

009

This is the Empty value.

Press the EXIT Key and,

when prompted, press

YES at the SAVE

CHANGES prompt.

OFFLINE

The procedure is

finished, the process

almost complete.

H-Class 89

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

Press and hold the FEED

Key until at least one label

has been output.

CALIBRATION COMPLETE

Followed by...

READY

The printer is ready for

use.



If the calibration

attempt fails, try

desensitizing the

sensor as follows:

Re-enter the

ADVANCED MENU. Go

to MEDIA SETTINGS /

SENSOR

CALIBRATION /

ADVANCED ENTRY /

TRAN (or REFL)

SENSOR GAIN and

lower the

corresponding GAIN

SETTING by one. Exit

the menu and save

your changes. Test

your media at the

new setting. If

necessary, repeat

until a usable Gain

Setting is obtained.

5.3 Reset Methods

There are three reset levels for the printer.

5.3.1 Soft Reset

Soft Reset clears temporary host settings. To perform a Soft Reset:

• Press and hold the CANCEL Key (see Section 4.1) for approximately four seconds.

90 H-Class

5.3.2 Level One Reset

Level One reset returns the factory default settings, or if saved a Factory Setting File. To

perform a Level One Reset:

• Select SET FACTORY DEFAULTS in the menu; see Section 4.2.4.

5.3.3 Level Two Reset

Level Two reset returns the printer to the firmware default settings and clears all

parameters. To perform a Level Two Reset:

• While turning ON the printer, press and hold the three Soft Keys (see Section 4.1)

until the SYSTEM RESET message flashes.



Calibration will be required; see Section 5.2.

5.4 Printhead Assembly Adjustments

Printhead Assembly Adjustments permit the mechanical compensation sometimes needed to

maintain print quality across the wide range of media types and sizes. The applicability and

adjustment methods for the printhead are described below.

5.4.1 Leveling Cam Adjustment

Whenever using narrow media (sizes that are less than the width of the printhead), adjust

the Leveling Cam for even pressure distribution.



If changing media sizes, readjust the Leveling Cam.

H-Class 91

Adjust the Printhead Leveling Cam as follows:

A. With media loaded, download your label format (or use a Test Menu format) then

begin printing a small batch of labels.

B. While observing the printed output, rotate the Leveling Cam counter-clockwise until

the image fades across the label, as shown in Example 1 (below).

C. While observing the printed output, rotate the Leveling Cam clockwise until the

image is complete, with even contrast, as shown in Example 2 (below).



Example 1 – Too much adjustment Example 2 – Correct adjustment



Under-adjustment of the Leveling Cam can cause problems that include ribbon

wrinkling, label tracking, and excessive platen and printhead wear.

92 H-Class

5.4.2 Printhead Pressure Adjustment

Printhead Pressure Adjustment should only be performed after attempting to improve print

quality through the use of other print quality controls (see Section 3.5).

A. With media loaded, download your label format (or use a Test Menu format) then

begin printing a small batch of labels.

B. While observing the printed output, turn each Pressure Adjustment Screw (use a

small coin or screwdriver) by the same amount until the image is complete, with

even contrast:

• Counterclockwise (+) to increase applied pressure, or;

• Clockwise (-) to decrease applied pressure.



Ensure that each arrow points in the same direction.

5.5 Maintenance

This section details the recommended maintenance supplies, schedules, and methods.

Supplies

These items will help to safely and effectively clean the printer:

H-Class 93

• Isopropyl alcohol • Soapy water/mild detergent

• Cotton swabs • Compressed air

• Clean, lint-free cloth • Printhead Cleaning Cards or Printhead Cleaning Film

• Lens tissue • Vacuum Cleaner

• Soft-bristle brush

Schedule

The following table details the recommended cleaning schedules:

Recommended Cleaning Schedule*

Component / Area Cleaning Interval** Supplies / Method

Exterior Surfaces As needed, based on a weekly visual

inspection.

Mild detergent applied

with a dampened cloth;

see Section 5.5.7.

Fan Filter

(tall models only)

As needed, based on a weekly visual

inspection.

Vacuum; see Section

5.5.2.

Interior Compartment As needed, based on a weekly visual

inspection.

Compressed air or a soft

brush; see Section 5.5.3.

Media Sensing

Components

As needed, based on a weekly visual

inspection.

Compressed air, soft

brush, lens tissue and /

or isopropyl alcohol; see

Section 5.5.4.

Platen and Assist

Rollers

After each roll of media or ribbon;

sooner if needed.

Cotton swab or a cloth

dampened with isopropyl

alcohol; see Section

5.5.5.

Printhead

Varies according to the media type:

• Thermal transfer media – after

each roll of ribbon.

• Direct thermal media – after

each roll of media, or as needed.

Isopropyl alcohol, and if

necessary Cleaning Cards

or Cleaning Film; see

Section 5.5.1.

Ribbon Path

Components

(equipped models only)

As needed, based on a weekly visual

inspection.

Cotton swab or a cloth

dampened with isopropyl

alcohol; see Section

5.5.6.

*For optional equipment, refer to the documentation that accompanied the item(s).

**Whichever interval comes first.

94 H-Class

5.5.1 Cleaning the Printhead

Never use a sharp, hard or abrasive object on the printhead.

If print quality declines (symptoms can include unreadable bar codes or streaks through

text and graphics), the typical cause is debris buildup on the printhead which, left

unattended, can lead to premature dot failure. To help you remember this important

procedure, the printer can be programmed to prompt you for cleaning; see Section 4.2.1.

Depending upon the supplies and printing parameters used, different cleaning methods are

recommended.



Streaks can indicate a dirty or faulty printhead.

Proper cleaning is critical. To maintain peak

performance of the printer, Datamax-O’Neil offers a

complete line of cleaning products including pens,

cards, films and swabs. Visit our website at

http://www.datamax-oneil.com to learn more.

Certified Datamax-O’Neil – The worry free choice

for optimal printer performance.

Cotton Swab Procedure (for users of direct thermal media, or thermal transfer media

with wax ribbon):

A. Turn OFF the Power Switch and unplug the printer. Raise the cover, then raise the

Printhead Assembly and wait briefly for the printhead to cool.

B. Remove media and ribbon. Using a Cotton Swab moistened (not soaked) with

isopropyl alcohol, thoroughly clean the printhead.

H-Class 95

C. Allow the printhead to dry. Reinstall media (and ribbon, if needed). Plug in the

printer and turn ON the Power Switch. Run a few sample labels and examine them. If

streaking is still present, use Cleaning Card Procedure, below; otherwise, this

completes cleaning. If the CLEAN HEAD SCHEDULE has been set, enter the menu

and select RESET COUNTER; see Section 4.2.1.

Cleaning Card Procedure (for users of direct thermal media, or thermal transfer media

with wax/resin ribbon combinations; also for unsuccessful Cotton Swab cleaning attempts):

A. Raise the cover, then raise the Printhead Assembly and wait briefly for the

printhead to cool.

B. Remove media and ribbon then place a Cleaning Card under the printhead. (Part

number 70-2013-01 for 4-inch cards; and, 70-2014-01 for 6-inch cards)

C. Close and lock the Printhead Latch and disengage the Leveling Cam.

D. Close the cover then press and hold the TEST Button to initiate cleaning. (As an

alternate, select CLEAN HEAD NOW see Section 4.2.1.)

E. After the cleaning card has been run through the printer, reinstall media (and ribbon,

if needed). Plug in and turn ON the printer. Run a few sample labels and examine

them. If streaking is still present, use the Cleaning Film Procedure, below; otherwise,

this completes cleaning.

Cleaning Film Procedure (for users of thermal transfer media and resin ribbon, when

printing with a Heat Value of 22 or higher, or when other methods prove unsuccessful):

A. Raise the cover, then raise the Printhead Assembly and wait briefly for the

printhead to cool.

B. Remove media and ribbon then place a sheet of Cleaning Film under the printhead.

(Part number 70-2087-01 for 4-inch film; 70-2087-02 for 6-inch film; and, 70-2087-

03 for 8-inch film)

C. Close and lock the Printhead Latch and disengage the Leveling Cam.

D. Close the cover then press and hold the TEST Button to initiate cleaning. (As an

alternate, select CLEAN HEAD NOW see Section 4.2.1.)

E. After the cleaning film has been run through the printer, turn OFF the Power Switch

and unplug the printer. Open the cover then raise the Printhead Assembly and wait

briefly for the printhead to cool. Using a cotton swab moistened (not soaked)

with isopropyl alcohol, clean the printhead then allow it to dry.

F. Reinstall media (and ribbon, if needed). Plug in and turn ON the printer. Run a few

sample labels and examine them. If streaking is still present the printhead may need

to be replaced; see Section 5.9.

96 H-Class

5.5.2 Cleaning the Fan Filter

On equipped models, a Fan Filter keeps dust and debris from entering the printer. To assure

continued airflow through the printer, clean the Fan Filter as follows:

A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle.

B. Using a vacuum, clean the Fan Filter.

5.5.3 Cleaning the Interior Compartment

Inside the printer, paper dust from the media can accumulate to produce small voids in the

print. To assure continued void free printing, clean the Interior Compartment as follows:

A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle.

B. Raise the Cover then remove media and ribbon.

C. Remove all media and ribbon.

D. Using compressed air (or a soft brush), clean all debris from Interior Compartment.

H-Class 97

5.5.4 Cleaning the Media Sensing Components

Paper dust and adhesive from the media can accumulate on the sensing components and

produce TOF problems. To avoid problems, clean the Media Sensor and Light Bar as follows:

A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle.

B. Unlock the Printhead Latch, raise the Printhead Assembly, and remove media.

C. Using compressed air, clean all debris from the Media Sensor and the Light Bar. (In

cases of extreme buildup, a Cotton Swab or lens tissue dampened with isopropyl

alcohol can be used.)

5.5.5 Cleaning the Platen and Assist Rollers

Rollers contaminated with grit, label adhesive, or ink can lead to a decline in print quality

and, in extreme cases, cause labels to adhere and wrap the roller. Clean the Platen and

Assist Rollers as follows:

98 H-Class

A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle.

B. Raise the Cover then remove the Door and tearbar. Unlock the Printhead Latch and

raise the Printhead Assembly.

C. Remove media and ribbon.

D. Using a Cotton Swab (or lint-free cloth) dampened with isopropyl alcohol, wipe the

Platen and the Assist Roller clean. Manually rotate the rollers as necessary, wiping,

rotating, and repeating until the surfaces of each are clean.

5.5.6 Cleaning the Ribbon Path Components (Thermal Transfer equipped)

Smooth ribbon flow can become impeded if the components are dirty. Clean them as follows:

A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle. Raise

the Cover then remove media and ribbon.

B. Using a Cotton Swab dampened with alcohol, wipe the Ribbon Idlers clean.

H-Class 99

C. Using a Cotton Swab dampened with alcohol, wipe the Ribbon Shield clean.

D. Reload media and ribbon then close the Cover.

100 H-Class

5.5.7 Cleaning the Exterior Surfaces

When soiled, the exterior surfaces of the printer should be cleaned using a general-purpose

cleanser. Never use abrasive cleansers or solvents, and never pour a cleanser directly onto

the printer.

A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle.

B. Using a soft cloth (or sponge) dampened with a non-abrasive cleanser, wipe the

exterior surfaces clean.

C. Allow the surfaces to dry before reconnecting power.

5.6 Updating the Firmware

The printer’s operating application (firmware) can be updated as follows:

Depending upon the firmware version, stored data on Modules G & X can be

lost when performing an update.

A. Identify the desired version of firmware for the printer from our web site at

http://www.datamax-oneil.com and then download that file onto your computer’s

hard drive.



If updating to version 11.021 or greater, the Boot Loader must be updated

before proceeding; see Section 5.7. And, disconnect any USB keyboard from

the USB port.

B. Turn OFF the printer. Connect your computer to the printer via the parallel or USB

port, and then turn ON the printer.

C. Using the Windows print driver, open the Printer Properties box and select the

“Tools” tab. Then, from the “Action” drop-down box, select “Send File to Printer.”

D. When prompted, browse to the file downloaded onto your computer’s hard drive and

send it to the printer.

Following a successful download, the printer will reset. Unless substantial data structure

changes have occurred as a result of the firmware upgrade, the previous printer setup will

remain intact; otherwise, you may need to calibrate the printer and enter any custom

settings. To verify the new firmware version and current database configuration, print a

Configuration Label (see Section 4.3.5).



If the download was unsuccessful, the printer will perform a “warm reset” and the

original firmware will remain operational. (If the reset fails to occur, cycle the

Power Switch OFF and ON.) A list of error messages and possible solutions is given

below.

H-Class 101

Use the following list of solutions if errors occur when attempting an update:

Firmware Updating Error Messages

Displayed Message Descriptions / Possible Causes / Solutions

DECOMPRESSION ERROR

An error occurred during the decompression and transfer of

file data from cache storage into the Flash memory. Confirm

the firmware version and try the download again; however, if

the problem continues call for service.

ERROR ERASING FLASH

Flash memory could not successfully be erased. Defective

Flash memory is a possible cause. Try the download again;

however, if the problem continues call for service.

ERROR WRITING FLASH

The program could not successfully be written into Flash

memory. Defective Flash memory is a possible cause. Try the

download again; however, if the problem continues call for

service.

HARDWARE MISMATCH

The firmware downloaded is not compatible with the Main

Logic Card, is for a different model printer, or is not supported

by the Boot Loader version. See Configuration Level.

INVALID SOFTWARE

A error was detected during download, possible causes and

solutions include:

• An invalid or corrupted file was downloading. Try resaving

the file to the host. Download the file to the printer.

• A communications error occurred. Recheck the cabling and

port settings.

SOFTWARE MISMATCH The software level being installed is not authorized for this

printer. See the Printer Key information; Section 4.2.4.

5.7 Updating the Boot Loader

Boot Loader updates can be found at ftp://ftp.datamax-oneil.com. Before proceeding,

identify the printer’s current Boot Loader version by printing a Configuration Label (see

Section 4.3.5). Compare the current version to those available from the FTP site.

Download the desired version onto your computer’s hard drive then follow the steps below

to install the program.

If power is lost while UPGRADING SOFTWARE is displayed, the printer will

become non-functional and will require factory programming or a main logic

card.

102 H-Class

Boot Loader Update Procedure

Step

Displayed Message Action Comment(s)

A READY

Using the DOS copy

command (where

“filename” is the

program to be loaded

and “lpt1” is the selected

interface port), enter the

following:

copy filename lpt1:

As an example, this would be

entered as:

copy BOOTHE99_1101.bs lpt1

(Where lpt1 can differ to include

other ports, as available.)

The Ready Indicator will flash

as data is received.

B UPGRADING

SOFTWARE

The new program is being

stored and verified.

C H4212.173

07/04/2006 The printer has reset.

D READY

No action required.

The new application is now

running.



If UNCALIBRATED is

displayed, see Section 3.4.



If the update failed, press and hold PAUSE and TEST while turning ON the printer

(see Section 4.1) then release the buttons after SEND SOFTWARE is displayed and

send the file as described above.

5.8 Fonts

Downloading Kanji, Hangul and Chinese Fonts

Fonts (KANJI, HANGUL and CHINESE) can be downloaded and stored in a printer module.

Font files are identified by part number and are protected by lock bits, which unlocked by

entering the correct 6-digit code via the control panel.

The printer can be easily and quickly updated:

A. Identify the desired version of firmware for the printer from our web site at

http://www.datamax-oneil.com and then download that file onto your computer’s

hard drive.

H-Class 103

B. Call to get the unlock code and enter it into the printer. Turn OFF the printer.

C. Turn OFF the printer. Connect your computer to the printer via the parallel or USB

port, and then turn ON the printer.

D. Using the Windows print driver, open the Printer Properties box and select the

“Tools” tab. Then, from the “Action” drop-down box, select “Send File to Printer.”

E. When prompted, browse to the downloaded font file on your computer’s hard drive

and then send that file to the printer.



If protected, the destination module must first be unprotected.

With a successful download and installation, the printer will reset. Installed fonts can be

identified by part number and appear on the Configuration Label (and System Display).

The following table lists possible font downloading messages:

Font Download Messages

Displayed Message Descriptions / Possible Causes / Solutions

ACCESS DENIED

FILE EXISTS A font file of the same name already exists in memory.

ACCESS DENIED

SOFTWARE MISMATCH

The printer has an insufficient configuration level for an

encrypted plug-in, an unlocked font bit, or key mismatch.

Verify the Configuration Level of the printer by examining the

Printer Key then compare it to the software level requirement

for the file being installed.

INVALID HEADER

A wrong file format, file header is corrupt or a transmission

error has occurred. Confirm the font version and try the

download again; however, if the problem continues call for

service.

INVALID IMAGE

The download content was corrupted or a transmission error

occurred. Check for corruption by printing a Configuration

Label (see Section 4.3.5) or by looking at the system window;

a double question mark before the plug-in part number

indicates corruption. Try the download again; however, if the

problem continues call for service.

SUCCESSFUL The file was successfully installed; the printer will perform an

automatic reset.

104 H-Class

Font Download Messages (continued)

Displayed Message Descriptions / Possible Causes / Solutions

SYSTEM FAULT

Insufficient memory space for the file exists in the destination

module. Try selecting a different destination module or clear

some space on the module and perform the download again.

WRITING FLASH The file was successfully decrypted, verified, and is now being

written into the destination module.

WRITING FLASH

FAILED

The file failed checksum verification after being written to the

module. Try the download again; however, if the problem

continues call for service.

Processing TrueType Fonts

To process TrueType fonts (.TTF) on an external module for use by the printer:

1.Use Windows Explorer to download the font to a module.

2.Install the module in the printer.

3. Press the MENU button then select Printer Options.

4. Select Modules and then Process File.

5.Select the module ID and the font file.

6.When prompted enter a 2 character font ID, and then the destination module ID.

7.Ensure that your label formats use the same font ID as assigned in Step 5.

Copying TrueType Fonts

To copy TrueType fonts (.TTF) to an external module for use by the printer:

1.Use Windows Explorer to download the font to the module.

2.Add a 2 digit DPL font ID to the file name (50-99, 9A-9Z, 9a-9z) then change the

file extension to .dtf (for example, arial50.dtf); see Scalable Font Downloading in

the Class Series 2 Programmer’s Manual.

3.Install the module in the printer.

4.Ensure that your label formats use the same font ID as assigned in Step 2.

Removing Fonts

When deleting a plug-in, all files contained within that directory will be deleted as well; see

MODULES / DELETE FILE, Section 4.2.3.

H-Class 105

5.9 Replacing the Printhead

If the printhead needs to be replaced, follow the procedure below:

• Only use a Datamax-O’Neil IntelliSEAQ™ printhead.

• Printheads are fragile; handle with extreme care and never use sharp

objects on the surface.

• If you have questions, contact a qualified technician or Datamax-O’Neil

Technical Support before proceeding.

A. Turn OFF the Power Switch then touch a bare metal printer surface (e.g., the frame)

to discharge any static electricity present on your body.

B. Unplug the printer and open the access cover. If ribbon is installed, remove it.

C. Lower the Printhead Assembly and loosen the Printhead Mounting Screw. (If using an

H-8308X model, loosen both mounting screws.)

D. Carefully raise the Printhead Assembly. Grasp the printhead then disconnect the two

cables and remove the printhead.

E. Position a new printhead under the Printhead Assembly and connect the previously

removed cables.

F. After ensuring that the printhead cables are not pinched, place the printhead onto

the locating pins under the Printhead Assembly and secure it by tightening the

Printhead Mounting Screw(s). [Do not over-tighten the screw(s)].

G. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, clean the

printhead then allow it to dry.

106 H-Class

H. If removed, reinstall ribbon. Lower and lock the Printhead Assembly. Plug in the

printer and turn ON the Power Switch. Print a Validation Label (see Section 4.3.4)

then compare the contrast levels between the current label and a previously printed

label; if necessary, adjust the DARKNESS setting (see Section 4.2.2) until similar

black levels are produced.

H-Class 107

Troubleshooting

6.1 Problem Resolution

When a problem is encountered, the information in this section will help resolve it. Locate

the description of the problem to find an appropriate solution. For problems that are

accompanied by a displayed message, see Section 6.1.2.



Depending on your labeling program and the printer's menu settings, some

commands and selections can be ignored. See HOST SETTINGS (Section 4.2.5) for

more information and consult your software vendor for program information. If you

have questions or if problems persist, contact a qualified technician or Datamax-

O’Neil Technical Support.

6.1.1 General Resolutions

The following table lists problems that may not be accompanied by a displayed message:

If experiencing this

problem… Try this solution…

Blank display (but the

backlight is ON):

Check the following possibilities:

• The display contrast may set too low (press and hold the

MENU Button until the contrast is acceptable); or,

• Disconnect any device attached to the optional SDIO Slot or

USB Host Port.

Erratic feeding:

The printer may require calibration (see Section 3.4).

Erratic printing:

Check the following possibilities:

• If in Hex Dump Mode, disable it (see Section 6.2); or,

• If using serial communications, check the host and printer

port settings; the printer may be set to eight data bits while

the host is set to 7, or vice versa (see Section 4.2.5).

108 H-Class

General Resolutions (continued)

If experiencing this

problem… Try this solution…

External memory device

is not recognized:

With the memory device properly installed (see Section 2.2.3)

in the printer, observe the display and proceed accordingly:

• If the appropriate Current State Icon (see Section 4.1.1) is

present, ensure that the module has been formatted.

• If the Current State Icon is not present, ensure that the

device is a recognizable type.

Intellifont will not

print:

You may be using an incorrect type – Intellifont format is

Little/Big Endian specific and the printer uses Big Endian; refer

to your font supplier for information.

Light print on the side

of the label:

Check the following possibilities:

• The Leveling Cam may be incorrectly adjusted (see Section

5.4.1); or,

• The Platen may be dirty or worn (see Section 5.5.5).

Missing label

information:

Check the following possibilities:

• Check the label format for character or image placement

outside the label dimensions. All row / column values must

allow space for the characters and bar codes to be printed

within the format size;

• Available memory may have been exceeded by the format

requirements. Try reducing the memory allocation to either

INTERNAL MODULE or SCALEABLE FONT (see Section

4.2.4); or,

• If using serial communications, ensure that the interface

cable meets the printer’s requirements (see Section 2.2.2).

H-Class 109

General Resolutions (continued)

If experiencing this

problem… Try this solution…

No power:

Check the following possibilities:

• Verify that the AC power cord is connected to the outlet and

to the printer, and that the Power Switch is ON;

• Verify that the AC outlet is functioning, or move the printer

to another location on a different circuit;

• Replace a possibly damaged AC cord;

• The line fuse may be blown (call for service); or,

• If using a tall model, possible disconnected or defective fan;

call for service.

No print using direct

thermal media (labels

advance normally):

Test the labels to be sure they react to heat then proceed

accordingly:

• If reactive, increase the HEAT setting in the software

program or via the menu (see Section 4.2.2); or,

• If not reactive, install direct thermal media.

No print using thermal

transfer media (labels

advance normally):

Examine the used ribbon for an image, then proceed

accordingly:

• If an image is on the used ribbon, verify that the ribbon was

properly loaded. (To identify the coated side, press the

sticky side of a label against the ribbon surfaces -- ink will

lift from the coated side.) Clean the printhead (see Section

5.5.1) and reinstall the ribbon (see Section 3.3); or,

• If no image is on the used ribbon, try the following:

Run a Test label, and if an image printed then ensure that

the protocol and port settings for the printer and host

match; see Section 4.2.5.

Increase the HEAT setting; see Section 4.2.2.

Verify that the media and ribbon combination is compatible;

see Section 7.3.

110 H-Class

General Resolutions (continued)

If experiencing this

problem… Try this solution…

No print when using a

software program (Test

labels print normally):

Ensure that the printer is at READY then observe the display

when sending your label format to the printer and proceed

accordingly:

• If Receiving Data (see Section 4.1.1) is not indicated, check

the protocol, port settings and / or IP Address between the

printer and host. If networking, check for the appropriate

Current State Icon. Also, ensure that the interface cable

meets the requirements of the printer and host, and that it

is properly connected; or,

• If Receiving Data is indicated, enter COMMUNICATIONS /

ESC SEQUENCES and disable the setting (see Section

4.2.5).

Poor print quality:

Check the following possibilities:

• Adjust the Leveling Cam (see Section 5.4.1);

• Adjust the Heat and Print Speed settings (see Section

4.2.2);

• If using thermal transfer, ensure media and ribbon

compatibility (see Section 7.3); and,

• Clean the printhead (see Section 5.5.1).

Skips labels when

printing:

Check the following possibilities:

• Perform calibration; (see Section 3.4);

• Adjust the Media Sensor (see Section 3.2); and,

• If the label format is within 1/8 inch of the media’s edge,

reduce or move the format slightly.

H-Class 111

6.1.2 Warning and Fault Messages

The printer displays messages when the possibility of a problem or an actual fault occurs.

Depending upon the displayed message, find the possible action or solution in the tables

below.



Warning and Fault Messages do not appear when in Menu or Test Mode.

Warning Messages

Displayed for about three seconds, Warning Messages assume a low priority and indicate a

pending change in printer configuration, or an operating condition that could lead to a fault.

Warning Messages

Displayed Message Description Possible Solution(s)

24V OUT OF TOLERANCE

The printer has detected

a drop in the 24-volt

power supply.

No action is required. If the

problem continues, cycle the

power OFF and ON.

DOT FAILURE

Defective printhead

elements have been

detected.

Replace the printhead if print

quality becomes unacceptable.

GAP MODE

WARNING LOW BACKING

Only a small difference

exists between the

measured Empty and

Gap readings.

No action is required. During

calibration, labels mounted on a

transparent liner or notched

media may give this indication.

A slight delay in the OUT OF

STOCK message may occur.

GOODBYE

Power has been removed

and printer shutdown is

in progress.

AC line voltage has been lost.

The Power Switch was turned

OFF or the line fuse has blown.

If unable to restore power, try

moving the printer to another

location and if the condition

persists, call for service.

112 H-Class

Warning Messages Fault Messages (continued)

Displayed Message Description Possible Solution(s)

HEAD NEEDS CLEANING

The scheduled printhead

cleaning distance has

been reached.

Clean the printhead (see

Section 5.5.1).

To change the cleaning setting,

enter ADVANCED MENU /

MEDIA SETTINGS / PRINTHEAD

CLEANING MENU.

HOST CHANGES PENDING

The host has changed

the configuration of the

printer, but those

changes cannot take

effect until a “host reset

command” is issued.

To save these changes, send a

host reset command (in DPL);

or, to discard the changes,

perform a soft reset (see

Section 5.3.1).

INVALID ENTRY

The selection you are

attempting to make is

not valid or is not within

the acceptable

parameter range.

Enter a different setting or

parameter that falls within the

acceptable range.

LOW VOLTAGE

The printer has detected

a low operating voltage.

Possible low or fluctuating line

voltage levels have been

sensed. If the condition

persists, try moving the printer

to another outlet, or call for

service.

REWINDER FULL

The internal rewinder is

nearing capacity.

Unload the internal rewinder

soon.

RIBBON LOW

The ribbon supply is

almost empty.

Load a new roll of ribbon soon.

RTC RAM FAILURE

The printer was unable

to save settings in

permanent memory.

Possible faulty Main Logic Card.

Retry your save. If the

condition persists, call for

service.

TEMPERATURE PAUSE

A high printhead

temperature has been

detected.

Wait for the printhead to cool.

Afterward, printer operations

will automatically resume when

the printhead reaches an

acceptable temperature.

H-Class 113

Fault Messages

These high priority messages alert you to a printer fault condition. (Alternate messages may

occur when downloading font, firmware, or Boot Loader files.)



To return operation after a fault occurs, the fault must be corrected and the FEED

Key pressed.

Fault Messages

Displayed Message Description Possible Solution(s)

ADC FAULT

The printer has detected

an analog to digital

circuit converter failure.

Cycle printer power OFF and

ON. If the fault does not clear,

call for service.

CLOSE HEAD LATCH The Printhead is not

latched.

Lock the Printhead Latch (see

Section 3.1).

DMA FAULT

The printer has detected

a Direct Memory Access

failure.

Cycle printer power OFF and

ON. If the fault does not clear,

call for service.

GAP MODE

CANNOT CALIBRATE

Consistently low sensor

readings have been

detected for the media.

Press any key to continue.

Ensure that media was removed

from the media sensor during

the appropriate calibration steps

(see Section 5.2); also, ensure

that ribbon has been correctly

loaded and that the sensor is

clean (see Section 5.5.4). Retry

the calibration. If the problem

persists, try Advanced Entry

Calibration (see Section 5.2.2).

GAP MODE

FAULTY SENSOR

Consistently high sensor

readings have been

detected for the media.

Press any key to continue.

Ensure that media was removed

from the media sensor during

the appropriate calibration steps

(see Section 5.2); also, ensure

that ribbon has been correctly

loaded and that the sensor is

clean (see Section 5.5.4). Retry

the calibration. If the problem

persists, call for service.

114 H-Class

Fault Messages (continued)

Displayed Message Description Possible Solution(s)

HEAD CLEANING FAULT

The scheduled

printhead cleaning has

been exceeded by an

amount equal to three

times the pre-

programmed distance.

Clean the printhead (see

Section 5.5.1).

To change the cleaning setting,

enter ADVANCED MENU /

MEDIA SETTINGS / PRINTHEAD

CLEANING MENU.

OUT OF STOCK

The printer cannot

detect the presence of

media.

Examine the printer for media

then proceed accordingly:

• If the printer is out of

stock, load media; or,

• If stock is loaded, ensure

that the Media Sensor is

calibrated (see Section

3.4), properly positioned

(see Section 3.2) and, if

the media has large gaps,

that the Paper Empty

Distance is adjusted (see

Section 4.2.1).

POSITION FAULT

Possible causes of this

fault include a firmware

update, a power failure

or reset during a ribbon,

out of stock or TOF fault,

and an incomplete

calibration process.

Press the FEED Key in an

attempt to identify and then

clear the fault. Perform

calibration (see Section 3.4).

PRINT ENGINE FAULT

A problem within the

print logic has been

detected.

Cycle printer power OFF and

ON. If the fault does not clear,

call for service.

RAM FAULT A memory failure has

been detected.

Cycle printer power OFF and

ON. If the fault does not clear,

call for service.

H-Class 115

Fault Messages (continued)

Displayed Message Description Possible Solution(s)

REFLECTIVE MODE

CANNOT CALIBRATE

Consistently low sensor

readings were detected.

Press any key to continue.

Ensure that the reflective mark

was inserted face down. Also,

ensure that the sensor is clean

and that the reflective mark is

made from carbon-based ink.

Retry calibration (see Section

5.2).

REFLECTIVE MODE

FAULTY SENSOR

Consistently high sensor

readings were detected.

Press any key to continue.

Ensure that media was removed

from the media sensor during

the appropriate calibration

steps; also ensure that no

labels are stuck in the media

sensor. Retry calibration (see

Section 5.2). If the problem

persists, call for service.

REWINDER FAULT No rewinder movement

is detected.

Examine the rewinder then

proceed accordingly:

• If full, unload the internal

rewinder then press the

FEED Key to clear the fault;

or,

• If not full, cycle printer

power OFF and ON. If the

fault does not clear, call for

service.



To continue printing, enter

the menu then go to

PRINTER OPTIONS /

REWINDER and disable the

option (see Section 4.2.3).

REWINDER FULL

The internal rewinder is

at capacity and has

stopped turning.

Unload the internal rewinder

then press the FEED Key to

clear the fault.

116 H-Class

Fault Messages (continued)

Displayed Message Description Possible Solution(s)

RIBBON FAULT

Two causes are possible:

(1) The Thermal Transfer

media type has been

selected, but no ribbon

movement or only

sporadic movement has

been detected.

(2) The ribbon sensor

values have changed.

If using direct thermal stock,

change the Media Type setting

to Direct Thermal; otherwise

ensure that ribbon is installed.

Press the FEED Key to clear the

fault -- if the fault does not

clear check the Ribbon Hubs for

free movement. Also, ensure

that the ribbon core fits snugly

onto the supply hub, and that

the ribbon is not slipping or

stalling as labels print. If no

binding, slipping, or stalling is

apparent press and hold the

FEED Key until at least three

labels have been output. If the

fault does not clear, call for

service.

TEMPERATURE FAULT

The printer has

shutdown due to the

printhead temperature.

Turn OFF the printer. Ensure

that the printer has been

installed within an acceptable

environment. DO NOT restart

until the printhead cools.

H-Class 117

Fault Messages (continued)

Displayed Message Description Possible Solution(s)

TOP OF FORM FAULT

The printer could not find

a TOF mark within the

maximum length setting,

or TOF was encountered

in an unexpected place.



When the SENSOR

TYPE is REFLECTIVE,

this indication is

given for Out Of

Stock.

Check the following

possibilities:

• Calibration may be

necessary (see Section

3.4);

• The Media Sensor may need

adjustment (see Section

3.2);

• The Media Guide may need

adjustment (see Section

3.1);

• The Leveling Cam may need

adjustment (see Section

5.4.1);

• The MAXIMUM LABEL

LENGTH may need to be

increased (see Section

4.2.1); or

• The Media Sensor may need

to be cleaned (see Section

5.5.4).

6.2 Hex Dump Mode

Hex Dump Mode is a useful tool for diagnosing problems and debugging label formats as

received host data strings are printed without interpretation by the printer. These strings

can be analyzed for content and, by repeatedly sending a format, handshaking problems

(sections of missing data) can become apparent.

• To enter Hex Dump Mode, press the MENU Button and select DIAGNOSTICS. Go to

HEX DUMP MODE then select ENABLE and press the ENTER Key. Exit the menu,

saving your changes.

Afterward, HEX DUMP MODE will be displayed and all received data will be output in

hexadecimal code (along with the ASCII equivalents), printed or saved to a file (see

FILE CAPTURE, Section 4.2.6). The example below illustrates a Hex Dump label

output:

118 H-Class

To decode data strings the Class Series 2 Programmer’s Manual is an essential reference

(see the Accessories CD-ROM). Also, some software programs use bit mapping, which can

make diagnosis difficult – contact Datamax-O’Neil Technical Support with any questions.



To return Operating Mode, enter the DIAGNOSTICS and disable HEX DUMP MODE.

Exit the menu and save the changes.

H-Class 119

Specifications

7.1 General

This section identifies shared parameters and features of the printer models.

Embedded Bar Codes & Fonts

See the Class Series 2 Programmer’s Manual for details.

Communications

Interface Types: USB; RS-232, RS-422/485 (DB-9); IEEE 1284 Compliant

Parallel (Centronics); and, Ethernet

Serial Data Rates (RS-232):

1200 to 115,000 bits per second

Handshaking:

Xon/Xoff; CTS/DTR

Parity:

Even, Odd, or None

Stop Bits:

1 or 2

Data Bits:

7 or 8

Electrical

AC Input Voltage Range: 90 - 132 VAC, and 180 - 264 VAC @ 47 - 63 Hz

Power Consumption: Typical operating: 150 Watts; Standby: 21 Watts

Power Supply: Auto ranging switching type.

Printhead Protection: Thermistor protected to temporarily halt printing upon

high temperature detection then resume after cool-

down.

120 H-Class

Environmental

Operating Temperature Range: 32° to 100° F (0° to 38° C)

Storage Temperature: 0° F – 140° F (-17° C to 60° C)

Humidity Range: 10% – 95% non-condensing

Dust: Non-conducting, non-corrosive

Electromagnetic Radiation: Moderate RF fields can be tolerated.

7.2 Model-Specific Specifications

This section identifies unique parameters and features of the printer models, where X

denotes the tall version of the model.

H-4212, H-4310, H-4408, & H-4606 Models

Mechanical

Height: 13 inches (329.7 mm)

Width: 12.6 inches (321.1 mm)

Depth: 18.9 inches (480.1 mm)

Weight: 40 pounds (18.1 kg)

Electrical

Display: Graphics (128 X 64 pixels) with backlight; or

(Optional) Graphics (240 X 320 pixels) with backlight.

Printing

Method: Direct Thermal or (optional) Thermal Transfer

Speed: 2 - 12 IPS (51 - 305 MMPS); H-4212

2 - 10 IPS (51 - 254 MMPS); H-4310

2 - 8 IPS (51 - 203 MMPS); H-4408

2 - 6 IPS (51 - 152 MMPS); H-4606

H-Class 121

Printing (continued)

Resolution: 203 DPI (8 dots/mm); H-4212

300 DPI (12 dots/mm); H-4310

406 DPI (16 dots/mm); H-4408

600 DPI (23.6 dots/mm); H-4606

Dot Size (nominal): .0043" X .0052" (.11 mm x .13 mm); H-4212

.0027" X .0043" (.07 mm x .11 mm); H-4310

.0013" X .0018" (.03 mm x .05 mm); H-4408

.0008" X .0015" (.02 mm x .04 mm); H-4606

Tear Bar: Downward tear

Media

Types: Die-Cut, Notched, Continuous, and Reflective

(Roll or Fanfold)

Internal Capacity: 8-inch (203mm) Outer Diameter Roll (on a standard 3-inch

core; or, on a 40 mm core with the optional supply hub)

Ribbon Width Range: 1 inch - 4.65 inches (25 mm – 118 mm)

Ribbon Length: 1968 feet (600 m)

Dimensions: Reference the drawing and table below:

Side View Top View

122 H-Class

Media (continued)

H-4212, H-4310, H-4408, & H-4606 Media Dimensional Requirements [1]

Minimum Maximum

Designator Description inches mm inches mm

A Label width 1.00 25 4.65 118

B Liner width 1.00 25 4.65 118

C Gap (or notch) between labels[3] .08 2 – –

D Label length[3] .25 6 – –

E Media thickness .0025 .06 .01 .25

F Notch opening width .08 2 – –

G Media edge to sensor aperture .20 5 2.25 70

H Reflective mark width[2] .47 12 4.65 118

I Distance between reflective marks[3]

.25 6 – –

J Reflective mark length[3] .08 2 – –

K Label repeat distance[3] .33 8 – –

[1]

Units of measure are referenced by the direction of label feed.

[2]

The reflective (black) mark must be carbon based, placed on the backside of the stock, and the

reflectance shall be less than 10% at wavelengths of 950 and 640 nm.

[3]

The maximum allowable length of the combined label and gap (or mark) measurement cannot

exceed 99.99 inches.

H-4212X, H-4310X, & H-4606X Models

Mechanical

Height: 16.4 inches (415.3 mm)

Width: 12.6 inches (321.1 mm)

Depth: 19.3 inches (489 mm)

Weight: 47 pounds (21.3 kg)

Electrical

Display: Graphics (240 X 320 pixels) with backlight.

H-Class 123

Printing

Method: Direct Thermal or (optional) Thermal Transfer

Speed: 2 - 12 IPS (51 - 305 MMPS); H-4212X

2 - 10 IPS (51 - 254 MMPS); H-4310X

2 - 6 IPS (51 - 152 MMPS); H-4606X

Resolution: 203 DPI (8 dots/mm); H-4212X

300 DPI (12 dots/mm); H-4310X

600 DPI (23.6 dots/mm); H-4606X

Dot Size (nominal): .0043" X .0052" (.11 mm x .13 mm); H-4212X

.0027" X .0043" (.07 mm x .11 mm); H-4310X

.0008" X .0015" (.02 mm x .04 mm); H-4606X

Tear Bar: Downward tear

Media

Types: Die-Cut, Notched, Continuous, and Reflective

(Roll or Fanfold)

Internal Capacity: 8-inch (203mm) Outer Diameter Roll (on a standard 3-inch

core; or, on a 40 mm core with the optional supply hub)

Ribbon Width Range: 1 inch - 4.65 inches (25 mm – 118 mm)

Ribbon Length: 1968 feet (600 m)

Dimensions: Reference the drawing and table below:

Side View Top View

124 H-Class

Media (continued)

H-4212X, H-4310X, & H-4606X Media Dimensional Requirements [1]

Minimum Maximum

Designator Description inches mm inches mm

A Label width 1.00 25 4.65 118

B Liner width 1.00 25 4.65 118

C Gap (or notch) between labels[3] .08 2 – –

D Label length[3] .25 6 – –

E Media thickness .0025 .06 .01 .25

F Notch opening width .08 2 – –

G Media edge to sensor aperture .20 5 2.25 70

H Reflective mark width[2] .47 12 4.65 118

I Distance between reflective marks[3]

.25 6 – –

J Reflective mark length[3] .08 2 – –

K Label repeat distance[3] .33 8 – –

[1]

Units of measure are referenced by the direction of label feed.

[2]

The reflective (black) mark must be carbon based, placed on the backside of the stock, and the

reflectance shall be less than 10% at wavelengths of 950 and 640 nm.

[3]

The maximum allowable length of the combined label and gap (or mark) measurement cannot

exceed 99.99 inches.

H-6210 & H-6308 Models

Mechanical

Height: 13 inches (329.7 mm)

Width: 15 inches (381 mm)

Depth: 18.9 inches (480.1 mm)

Weight: 47 pounds (21.3 kg)

Electrical

Display: Graphics (128 X 64 pixels) with backlight; or

(Optional) Graphics (240 X 320 pixels) with backlight.

H-Class 125

Printing

Method: Direct Thermal or (optional) Thermal Transfer

Speed: 2 - 10 IPS (51 - 254 MMPS); H-6210

2 - 8 IPS (51 - 203 MMPS); H-6308

Resolution: 203 DPI (8 dots/mm); H-6210

300 DPI (12 dots/mm); H-6308

Dot Size (nominal): .0043" X .0052" (.11 mm x .13 mm); H-6210

.0027" X .0043" (.07 mm x .11 mm); H-6308

Tear Bar: Downward tear

Media

Types: Die-Cut, Notched, Continuous, and Reflective

(Roll or Fanfold)

Internal Capacity: 8-inch (203mm) Outer Diameter Roll (on a standard 3-inch

core; or, on a 40 mm core with the optional supply hub)

Ribbon Width Range: 2 inches - 6.7 inches (51 mm – 170 mm)

Ribbon Length: 1968 feet (600 m)

Dimensions: Reference the drawing and table below:

Side View Top View

126 H-Class

Media (continued)

H-6210 & H-6308 Media Dimensional Requirements [1]

Minimum Maximum

Designator Description inches mm inches mm

A Label width 2.00 51 6.7 170

B Liner width 2.00 51 6.7 170

C Gap (or notch) between labels[3] .08 2 – –

D Label length[3] .25 6 – –

E Media thickness .0025 .06 .01 .25

F Notch opening width .08 2 – –

G Media edge to sensor aperture .20 5 2.25 70

H Reflective mark width[2] .47 12 6.7 170

I Distance between reflective marks[3]

.25 6 – –

J Reflective mark length[3] .08 2 – –

K Label repeat distance[3] .33 8 – –

[1]

Units of measure are referenced by the direction of label feed.

[2]

The reflective (black) mark must be carbon based, placed on the backside of the stock, and the

reflectance shall be less than 10% at wavelengths of 950 and 640 nm.

[3]

The maximum allowable length of the combined label and gap (or mark) measurement cannot

exceed 99.99 inches.

H-6212X & H-6310X Models

Mechanical

Height: 16.4 inches (415.3 mm)

Width: 15 inches (381 mm)

Depth: 19.3 inches (489 mm)

Weight: 53 pounds (24 kg)

Electrical

Display: Graphics (240 X 320 pixels) with backlight.

H-Class 127

Printing

Method: Direct Thermal or (optional) Thermal Transfer

Speed: 2 - 12 IPS (51 - 305 MMPS); H-6212X

2 - 10 IPS (51 - 254 MMPS); H-6310X

Resolution: 203 DPI (8 dots/mm); H-6212X

300 DPI (12 dots/mm); H-6310X

Dot Size (nominal): .0043" X .0052" (.11 mm x .13 mm); H-6212X

.0027" X .0043" (.07 mm x .11 mm); H-6310X

Tear Bar: Downward tear

Media

Types: Die-Cut, Notched, Continuous, and Reflective

(Roll or Fanfold)

Internal Capacity: 8-inch (203 mm) Outer Diameter Roll (on a standard 3-inch

core; or, on a 40 mm core with the optional supply hub)

Ribbon Width Range: 2 inches - 6.7 inches (51 mm – 170 mm)

Ribbon Length: 1968 feet (600 m)

Dimensions: Reference the drawing and table below:

Side View Top View

128 H-Class

Media (continued)

H-6212X & H-6310X Media Dimensional Requirements [1]

Minimum Maximum

Designator Description inches mm inches mm

A Label width 2.00 51 6.7 170

B Liner width 2.00 51 6.7 170

C Gap (or notch) between labels[3] .08 2 – –

D Label length[3] .25 6 – –

E Media thickness .0025 .06 .01 .25

F Notch opening width .08 2 – –

G Media edge to sensor aperture .20 5 2.25 70

H Reflective mark width[2] .47 12 6.7 170

I Distance between reflective marks[3]

.25 6 – –

J Reflective mark length[3] .08 2 – –

K Label repeat distance[3] .33 8 – –

[1]

Units of measure are referenced by the direction of label feed.

[2]

The reflective (black) mark must be carbon based, placed on the backside of the stock, and the

reflectance shall be less than 10% at wavelengths of 950 and 640 nm.

[3]

The maximum allowable length of the combined label and gap (or mark) measurement cannot

exceed 99.99 inches.

H-8308X Model

Mechanical

Height: 16.4 inches (415.3 mm)

Width: 17 inches (432.8 mm)

Depth: 19.3 inches (489 mm)

Weight: 59 pounds (26.8 kg)

Electrical

Display: Graphics (240 X 320 pixels) with backlight.

H-Class 129

Printing

Method: Direct Thermal or (optional) Thermal Transfer

Speed: 2 - 8 IPS (51 – 203 MMPS)

Resolution: 300 DPI (12 dots/mm)

Dot Size (nominal): .0027" X .0039" (.07 mm X .10 mm)

Tear Bar: Downward tear

Media

Types: Die-Cut, Notched, Continuous, and Reflective

(Roll or Fanfold)

Internal Capacity: 8-inch (203 mm) Outer Diameter Roll (on a standard 3-inch

core; or, on a 40 mm core with the optional supply hub)

Ribbon Width Range: 3 inches - 9 inches (76 mm – 228 mm)

Ribbon Length: 1968 feet (600 m)

Dimensions: Reference the drawing and table below:

Side View Top View

130 H-Class

Media (continued)

H-8308X Media Dimensional Requirements [1]

Minimum Maximum

Designator Description inches mm inches mm

A Label width 3.00 76 9 228

B Liner width 3.00 76 9 228

C Gap (or notch) between labels[3] .08 2 – –

D Label length[3] .25 6 – –

E Media thickness .0025 .06 .01 .25

F Notch opening width .08 2 – –

G Media edge to sensor aperture .20 5 2.25 70

H Reflective mark width[2] .47 12 9 228

I Distance between reflective marks[3]

.25 6 – –

J Reflective mark length[3] .08 2 – –

K Label repeat distance[3] .33 8 – –

[1]

Units of measure are referenced by the direction of label feed.

[2]

The reflective (black) mark must be carbon based, placed on the backside of the stock, and the

reflectance shall be less than 10% at wavelengths of 950 and 640 nm.

[3]

The maximum allowable length of the combined label and gap (or mark) measurement cannot

exceed 99.99 inches.

7.3 Approved Media and Ribbon

Media (and ribbon for thermal transfer) is an important determinant in the throughput,

quality, and performance of the printed product. The following overview is an introduction to

the different types of material that can be used in the printer. For complete information and

advice regarding a specific application, consult a qualified media specialist or a Datamax-

O’Neil Media Representative. Also available is an informative white paper, A Brief

Introduction to Media, which can be found at www.datamax-oneil.com

Direct Thermal

Consider three important factors when selecting direct thermal stock:

• The abrasive qualities of the material that covers the thermal reactive layer of the

paper;

• The amount of heat required to start the chemical reaction; and,

• The ability of the media to control that chemical reaction.

H-Class 131

Thermal Transfer

Consider three important factors when selecting thermal transfer media and ribbon

combinations:

• Label top coating and ribbon combinations may affect image quality;

• Ribbon backcoating can provide printhead protection and, depending upon the

formula, help reduce static buildup; and,

• The ribbon width, when slightly wider than the media, can also guard the printhead

against media abrasion.

Media and Ribbon Selection

To achieve optimum print quality and maximum printhead life, we specify the use of

DATAMAX-O’NEIL brand media. These supplies are specially formulated for use in our

printers; use of non-Datamax-O’Neil supplies may affect the print quality, performance, and

life of the printer or its components. For a current list of approved media, please contact a

Media Representative at (407) 523-5650.

Suggested direct thermal and thermal transfer applications are listed below:

Media and Ribbon Overview

Direct Thermal Media Print

Speed* Print

Energy Image

Durability

Datamax-O’Neil DTL-HSM 10 – 12** Medium Low

Datamax-O’Neil DTL-HSH 10 – 12** Medium Low

Thermal Transfer Media Ribbon

Type Print

Speed* Print

Energy Image

Durability

Great Label TTL GPR Plus 10 – 12** Medium Medium

Coated and uncoated paper, tag

stock, some films and synthetics

Wax

GPRPlus 2 – 10 Low Low

Coated and glossy paper, tag

stock, some films and synthetics

Wax/Resin

PGR+ 2 – 8 Medium High

Synthetics and films Resin SDR 4 – 6 High High

* Given in inches per second.

** Highly recommended for optimum quality at speeds above 10 IPS.

132 H-Class

H-Class 133

Appendix A

Module Assignments, and File Handling Definitions and Messages

Module Assignments

Memory Module

Designator Definition / Location

D DRAM (Main Logic Card)

F SD Memory Card (Optional, for port-equipped models only)

G FLASH (Main Logic Card)

H USB Thumbdrive (Optional, for port-equipped models only)

I USB Thumbdrive (Optional, for port-equipped models only)

X FLASH (Main Logic Card)

Y FLASH (Main Logic Card)

File Handling Definitions

The following file types are supported and, as noted, converted by the printer.

Process File Handling (see Section 4.2.3)

File Type Definition / Requirements

BMP, PCX, and IMG Industry standard black and white graphics formats.

BS Boot Loader upgrade file.

F7B A 7-bit image load file.

LS Language message file in a single or double byte format

generated from an Excel spread sheet via macros.

PLG A file group containing hidden, encrypted, or normal files.

SFL and SFP

Industry standard portrait and landscape bit-mapped font

formats, where the label name should contain the Font ID as

last three digits before the file extension to allow automated

conversion (see DBM, below).

TTF

Industry standard true type / scalable font formats, where the

label name should contain the Font ID as last two digits before

the file extension to allow automated conversion (see DTT,

below).

ZS and ZG A compressed firmware upgrade file.

134 H-Class

Print File Types (see Section 4.2.3)

File Type Definition / Requirements

DBM

A bit-mapped font file, created after download using “Font

Loading Commands” (see the Class Series 2 Programmer's

Manual) or PROCESS FILE (above) for use as label typeface.

DCM

A configuration file for custom printer setup, savable and

restorable via the menu or DPL commands (see the Class Series

2 Programmer's Manual for details). This file cannot be copied

from the Y Module.

DIM A converted BMP, PCX, IMG, or F7B file for use in label formats.

DLB A label format file, recallable and printable (see <STX>L in the

Class Series 2 Programmer's Manual for details).

DLN A language message file containing printer language

translations.

DMS

A database or miscellaneous file for custom option or feature

setup, automatically created by the printer (cannot be copied

from the Y module).

DPL A file containing control and / or label data as typically

generated by printer driver software.

DTT

A true type or scalable font file created after download using the

<STX>i command (see the Class Series 2 Programmer's

Manual) or "Process File" (see PRINTER OPTIONS / MODULES,

Section 4.2.3). This can be used for label or display fonts.

PLU A converted PLG file. (Encrypted types cannot be copied.)

File Handling Messages

Depending upon the module and operation selected, several messages are possible when

using the file handling system:

File Handling Messages

Displayed Message Description Possible Solution(s)

FAILED The copy or format

request has failed.

Not enough space exists on the

module to store the file or the module

may be protected - try storing the

data to a different location. (If the

problem persists, this could indicate a

hardware problem.)

FILE EXISTS,

OVERWRITE?

An existing file of the

same name and type

was found.

Select YES to overwrite or NO to exit.

H-Class 135

File Handling Messages (continued)

Displayed Message Description Possible Solution(s)

MODULE PROTECTED

The request has been

denied because the

module is protected.

Unprotect the module.

NO FILES AVAILABLE

No associated files can

be found to perform

the requested action.

Ensure the file is present:

• Following a Print File request, this

is normal when no print files exist

(also, some files will only print the

file name);

• Following a Process File request,

this is normal when no files are

available for processing (also,

some files may not display); or,

• Following a Copy File request, this

is normal when no files are

available for copying (also, internal

database files cannot be copied).

NOT SUPPORTED The file requested is

not a supported type.

Recheck the file type requested, and

ensure that it is available for that

function; see File Handling

Definitions, Appendix A.

PROTECTED, PROTECTED

COPY FILE?

The file requested will

be copied to a

PROTECTED module.

Select YES to override protection and

copy the file, or NO to exit.

UNFORMATTED The module is not

formatted.

Format the module.

Choosing FORMAT MODULE will

erase all module data.

136 H-Class

H-Class 137

Appendix B

Resolutions, Widths, Speeds, Emulations, & Custom Adjustments

Print Resolutions and Widths

Resolutions and Widths

Maximum Print Width

Model Printhead

Resolution Inches Millimeters Default

Setting

H-4212 &

H-4212X

203 dots/inch

(8 dots/mm) 4.10 104.1 4.10

H-4310 &

H-4310X

300 dots/inch

(12 dots/mm) 4.16 105.7 4.16

H-4408 406 dots/inch

(16 dots/mm) 4.10 104.1 4.10

H-4606 &

H-4606X

600 dots/inch

(23.6 dots/mm) 4.16 105.7 4.16

H-6210 &

H-6212X

203 dots/inch

(8 dots/mm) 6.61 167.90 6.62

H-6308 &

H-6310X

300 dots/inch

(12 dots/mm) 6.40 162.60 6.64

H-8308X 300 dots/inch

(12 dots/mm) 8.52 216.40 8.52

138 H-Class

Speed Ranges

Speed Ranges and Defaults

Speed Range Default Setting

Model Function IPS MMPS IPS MMPS

Print 2 – 12 51 – 305 8 203

Feed 2 – 12 51 – 305 8 203

Reverse 2 – 4 51 – 102 4 102

H-4212 &

H-4212X

Slew 2 – 16 51 – 406 8 203

Print 2 – 10 51 – 254 8 203

Feed 2 – 12 51 – 305 8 203

Reverse 2 – 4 51 – 102 4 102

H-4310 &

H-4310X

Slew 2 – 16 51 – 406 8 203

Print 2 – 8 51 – 203 6 152

Feed 2 – 10 51 – 254 6 152

Reverse 2 – 4 51 – 102 4 102

H-4408

Slew 2 – 16 51 – 406 6 152

Print 2 – 6 51 – 152 4 102

Feed 2 – 8 51 – 203 4 102

Reverse 2 – 4 51 – 102 4 102

H-4606 &

H-4606X

Slew 2 – 16 51 – 406 4 102

Print 2 – 10 51 – 254 6 152

Feed 2 – 12 51 – 305 6 152

Reverse 2 – 4 51 – 102 4 102

H-6210

Slew 2 – 12 51 – 305 6 152

Print 2 – 12 51 – 305 8 203

Feed 2 – 12 51 – 305 8 203

Reverse 2 – 4 51 – 102 4 102

H-6212X

Slew 2 – 14 51 – 356 8 203

Print 2 – 8 51 – 203 6 152

Feed 2 – 10 51 – 254 6 152

Reverse 2 – 4 51 – 102 4 102

H-6308

Slew 2 – 10 51 – 254 6 152

Print 2 – 10 51 – 254 8 203

Feed 2 – 12 51 – 305 8 203

Reverse 2 – 4 51 – 102 4 102

H-6310X

Slew 2 – 14 51 – 356 8 203

Print 2 – 8 51 – 203 6 152

Feed 2 – 10 51 – 254 6 152

Reverse 2 – 4 51 – 102 4 102

H-8308X

Slew 2 – 12 51 – 305 6 152

H-Class 139

Custom Adjustment Ranges

Row, Column, and Present Adjust Ranges (in dots)

Model Row Adjust and

Present Adjust Column Adjust Default

Setting

H-4212, H-4212X & H-6212X -100 – 2030 -100 – 100

H-4310, H-4310X, H-6308,

H-6310X, & H-8308X -150 – 3000 -150 – 150

H-4408 -200 – 4060 -200 – 200

H-4606 & H-4606X -300 – 6000 -300 – 300

000

Column & Row Emulation Ranges

Emulation Ranges (in dots)

Model Column Row Default

Setting

H-4212, H-4212X & H-6212X 153 – 203 103 – 303 203

H-4310, H-4310X, H-6308, H-6310X, & H-8308X 250 – 300 200 – 400

300

H-4408 356 – 406 306 – 506 406

H-4606 & H-4606X 550 – 600 500 – 700 600

140 H-Class

H-Class 141

Appendix C

RS-422/485 Port Configuration

The serial port can be configured for RS-422/485 communications, and / or a +5VDC (@

0.5A maximum) source for powering external devices.



The Serial Port default configuration is "RS-232" and Pin 1 "Not Connected."

1. Turn OFF the printer and unplug the power cord.

2. Remove the communication cables from the Main Board.

3. Loosen and remove the two Screws securing the Main Board to the printer.

4. Slide the Main Board out of the printer then move the jumpers according the needs

of the application:

• For RS-422/485 operation, place the jumper across pins E4 and E5;

• For +5VDC on Pin 1, place the jumper across pins E1 and E2; or,

• For RS-232 operation (default), place the jumper across pins E5 and E6;

• For no voltage on Pin 1 (default), place the jumper across pins E2 and E3.

142 H-Class

Communication Jumper Locations

+5 Volts Jumper Location

5. Slide the Main Board into the printer and secure it with the two previously removed

Screws.

6. Connect communication cables to the Main Board and plug in the power cord.



For RS-422/485 communications, ensure that

your cable meets the requirements (per the table,

right) for proper data transfer.

Serial Port

Pin Number RS-422 & RS-485

Function

1 ---

2 RX-

3 TX+

4 ---

5 GND

6 ---

7 TX-

8 RX+

9 ---

H-Class 143

Appendix D

Changing the Menu Language

Different languages and / or Datamax-O’Neil-provided translations can be downloaded to

replace the standard (English) menu of the printer by changing the spreadsheet that defines

the system dictionary. To change the language you will add a new language column (or

modify the existing column) in the spreadsheet, click on the “Generate DPL file(s)” radio

button, and then send that file(s) to the printer.

Software requirements for modifying the menu language are as follows:

• Microsoft® Excel must be purchased by user;

• Img2dl.exe (provided at ftp://ftp.datamax-oneil.com/Anonymous/Firmware/EFIGS/)

is a program used during the process to create the DPL file; and,

• Common.xls (also provided at the web site above) is the Menu Dictionary.



Place Img2dl.exe and Common.xls in the same directory.

Create a Menu Language by following these steps:

A. Invoke Excel and open the Common.xls file. After the file opens, the following screen

appears:

144 H-Class

B. Click the “Enable Macro” box. The following screen appears:

C. Click On Column J and enter the new language, or modify an existing one. Some tips

on this process:

• Message Size – When entering new messages, reference the “MAX” column: this

is the maximum number of characters allowed for this field. (Warnings are

displayed when the number of characters is exceeded, or when trying to modify

the MAX value; however, if “cutting and pasting” fields, this warning system may

be defeated.)

• Two Line Messages – Some of the message are displayed as two lines. These are

indicated in the comment fields.

• Comments – This field can be modified with no effect.

D. After editing is complete, highlight all of the columns to be created by pressing the

letter above the column (more than one column can be selected).

E. Press the Generate DPL File(s) radio button. A file will be generated for each of the

selected columns and Excel will provide confirmation (for example, as shown below,

small.ls).

H-Class 145

F. Download the generated files to the printer – one method is the DOS copy

command:

copy small.ls lpt1: /b

G. Reset the printer by pressing and holding the CANCEL Key for approximately four

seconds.

H. After resetting, verify operation by printing a Configuration Label (see Section 4.3.5).

New language information will be printed under SYSTEM INFORMATION / OPTIONAL

LANGUAGES. (Also, the new language will appear on the display as a menu item in

SYSTEM SETTINGS / MENU LANGUAGE. These are the only methods to determine a

successful download.)

Enable the new language. Enter the menu system and go to SYSTEM SETTINGS /

MENU LANGUAGE and select the new language (A reset will occur as font validation

is performed.)

Afterward, reenter the menu system and go to SYSTEM SETTINGS / MENU

LANGUAGE and select the desired font for the language. Save the changes when

prompted.

An error has occurred if the printer displays the new language selection, but all

messages remain in English. In this case, re-check your process or contact Datamax-

O’Neil Technical Support (be ready to provide the Common.xls and DPL download

files created). Other error messages are also possible:

Menu Language Error Message Description

Please select the entire column(s) or

the desired language(s), by clicking on

the column letter(s)

After pressing the Generate DPL File(s)

radio button, the languages to convert

were not correctly selected.

Message text may not exceed MAX =

xx designated characters for this MID

The entered message exceeds the

number of characters specified in column

C. You may not modify this number.

I. Repeat Steps A – H using the filename misc.xls to translate printer option items. This

will output small20.ls.

Advanced File Handling Information

• The standard printer leaves the factory with EFIGS loaded into Module Y. At this

point, Module Y is LOCKED and will only accept additional language downloads.

146 H-Class

• After downloading a language update, Module Y is left UNLOCKED until the printer is

reset or power is cycled. In this state, Module Y will accept font, image and label

format downloads. The module will also honor the Clear Module request. Therefore,

following an update it is recommended that a reset be performed to lock the module;

otherwise, a software package may “Clear All Modules” thus destroying the new

menu language(s).

• Module Y can be UNLOCKED by sending this DPL string: <STX>KpY0

• To restore the factory generated EFIGS image, download the file *832296.01A to the

printer. This file is located on the Datamax-O’Neil FTP site. The letter at the end of

the file name (e.g., A) specifies the revision. The latest revision will be available on

the FTP site.

• Downloading the same language twice will automatically delete the first occurrence,

but will not free the memory space.

• Deletion of the selected language will reset the printer to English. The total number

of languages that the printer can now accept is limited to 10, but this number is

dependent upon the size of each language translation. The translation size will vary

with the number of messages that are translated for that particular language.

Current complete language files are about 7,000 bytes each; but with product

growth, the total number of languages is expected to drop to five.

• The screen shot below is an example of Unicode defined Languages, Chinese &

Russian. Note the only additional information required is the “double” in row 1.

H-Class 147

Appendix E

Saving a Configuration File

Configuration files save and restore printer settings, eliminating the need for special

repeated printer setups. Unique filenames can be assigned and settings restored via the

host or printer menu. The following example saves a media calibration as a configuration

file:



If file sharing among multiple printers, DO NOT include unique parameters (such as

calibrations and adjustments).

Step Action Displayed Message

A With the printer set for the configuration to be

saved, press the any Navigation Button. SELECT FUNCTION

Scroll to ADVANCED MENU and then press the

RIGHT Button. (Or, to quit this procedure press

the EXIT Key.)

ADVANCED MENU

C Scroll to SYSTEM SETTINGS and then press the

RIGHT Button. SYSTEM SETTINGS

D Press the RIGHT Button. CONFIGURATION FILE

E Scroll to SAVE SETTING AS then press the RIGHT

Button. SAVE SETTING AS

Use the buttons to assign a name to the

Configuration File; up to eight characters can be

used.

SAVE SETTING AS

G Press the ENTER Key to save. SUCCESSFUL



To restore a configuration file via the menu, see Section 4.2.4.

148 H-Class

H-Class 149

Appendix F

Ethernet Setup

Because the Print Server makes IP requests at power-up, before making a network

connection to the printer consider how your IP Addressing needs to be assigned.

IP Addressing of the Internal Ethernet Print Server can be configured two ways:

• Using a static IP Address; or,

• Using IP Discovery (DHCP, BootP, or RARP).

Proceed according to the desired addressing method:



At factory default settings, IP DISCOVERY is DISABLED.

Configuration Using a Static IP Address

Assign a static IP Address by following the steps below:

A. Without connecting the Ethernet cable, turn ON the printer.

B. Press the MENU Button then scroll to COMMUNICATIONS / NIC ADAPTER / IP

ADDRESS.



• For access to all functions, ensure that the Advanced Menu is selected: Press

System Settings select Menu Mode and then Advanced Menu.

C. Use the UP and DOWN Buttons to increment or decrement each numeric value, and

use the RIGHT button to move to the cursor to the next digit. After all fields have

been input, press ENTER.

D. Scroll to SUBNET MASK and set that address (see Step C, above).

E. Scroll to GATEWAY and set that address (see Step C, above).

F. If needed, set your SNMPTRAP DESTINATION address (see Step C, above, or use the

HTML pages, see Appendix G).

G. After entering the addresses, press EXIT and save your changes when prompted.

H. Turn OFF the printer and connect the Ethernet cable. Turn ON the printer and then

install the port and printer driver using the Windows “Add a Printer Wizard” and

Driver and Port Setup (see Appendix H).

150 H-Class

Configuration Using IP Discovery

DHCP, BootP, and RARP are services that provide a method for assigning and maintaining IP

Addresses. With IP Discovery enabled, the Print Server obtains IP information from this

service. IP Discovery must first be enabled for use. Assign IP Discovery by following the

steps below:



When IP DISCOVERY is ENABLED you will not be able to change the IP ADDRESS,

SUBNET MASK, or GATEWAY.

A. Without connecting the Ethernet cable, turn ON the printer. Press the MENU Button.

B. Scroll to COMMUNICATIONS > NIC ADAPTER > IP DISCOVERY. Select ENABLED and

press ENTER.

C. Press EXIT and save your changes when prompted.

D. Turn OFF the printer. Connect the Ethernet cable and turn ON the printer.

E. After the connection is established, obtain the Assigned IP Address (see below) by

printing a Configuration Label; see Section 4.3.5.

PRINT CONTROL

HEAT:

PRINT SPEED:

8.0 in/sec

FEED SPEED:

8.0 in/sec

REVERSE SPEED:

4.0 in/sec

SLEW SPEED:

8.0 in/sec

PRINTER OPTIONS

MODULES:

D: FORMATTED

G: FORMATTED

X: FORMATTED

Y: FORMATTED

PRESENT SENSOR:

NOT INSTALLED

ROW OFFSET:

00.00 in.

COLUMN OFFSET:

00.00 in.

PRESENT DISTANCE:

AUTO

CUSTOM ADJUSTMENTS:

DARKNESS:

CONTRAST:

ROW ADJUST:

0 DOTS

COLUMN ADJUST:

0 DOTS

PRESENT ADJUST:

0 DOTS

COMMUNICATIONS

NIC ADAPTER:

MAC:00-0d-70-00-30-15

WLAN:

MODE:

DISABLED

BSS ADDRESS:

192.168.10.1

IP ADDRESS:

192.168.10.26

SUBNET MASK:

255.255.255.000

GATEWAY:

192.168.10.26

SNMPTRAP DESTINATION:

0.0.0.0

IP DISCOVERY:

ENABLED

SNMP:

ENABLED

ADVANCED:

TELNET:

ENABLED

FTP:

ENABLED

MTU:

1500

GRATUITOUS ARP:

PORT NUMBER:

9100

DUPLEX CAPABILITY:

AUTO-NEGOTIATE

ADVERTISE CAPABILITY:

AUTOMATIC

Assigned IP Address



Depending upon your server, it may take a minute or two for the Assigned IP

Address to appear on the label.

F. After the Assigned IP Address has been obtained, install the port and printer driver

using the Windows “Add a Printer Wizard” and Driver and Port Setup (see Appendix

H).

H-Class 151

Using the HTML Pages

The resident HTML (Web) pages allow configuration of network and printer settings, status

queries, and diagnostic tests. To configure the Print Server and other internal printer

settings, you can access the printer via HTML pages using any Web browser. Samples and

comment text is given in the screenshots that follow.

Access the HTML Pages as follows:

A. In your Web browser, choose File > Open.

B. Enter the IP address of the Print Server and press Enter. (The default IP Address is

192.168.10.2)



Consult with your system administrator for address, printer, and protocol

information. The authentication password for setting changes is sysadm

152 H-Class

H-Class 153

Appendix G

Printer Driver and Port Setup

Install the Printer Driver and Port software according to the host’s operating system.

Windows 95/98 Driver and Port Installation

Start the Windows

“Add Printer

Wizard” and this

screen should

appear. Click

Next>.

2 Ensure that Local

Printer is selected

and then click Next.

3 Click on Have Disk.

4 Insert the

Accessories CD-

ROM and click

Browse.

154 H-Class

Windows 95/98 Driver and Port Installation (continued)

5 Browse to the

“\DRIVERS\Seagull”

folder on the CD-

ROM, ensure the

file “xp.inf” is

selected and click

OK.

6 Click OK.

7 Select your printer

from the list and

then click Next.

8 Your computer will

now copy the

necessary files from

the CD-ROM.

9 When prompted to

choose a port,

select FILE and

click Next. (Later,

you will setup the

network port from

the printer

properties.)

Name your printer

in the Printer

Name: field. Next

select whether or

not to set this

printer as your

default printer.

Then Click Finish.

H-Class 155

Windows 95/98 Driver and Port Installation (continued)

11 From the Windows

desktop click Start /

Settings / Printers.

After the Printers

window opens,

right-click on the

printer icon and

select Properties

from the drop down

menu.

13 Click on the Details

tab and then click

Add Port.

In the Add Port

window, Select

Other and “Seagull

Scientific Port” and

then click OK.

156 H-Class

Windows 95/98 Driver and Port Installation (continued)

15 In the Name or IP

Address: field,

enter the IP

address of your

printer. The Port

Number and Port

Name fields do not

need to be

changed. When

finished click OK.

Click Apply and

then click OK.

The driver and port

installation is now

complete. The

printer can be

selected through

any Window’s

application.

Windows NT 4.0 Driver and Port Installation

1 Start the Windows

“Add Printer

Wizard”. Ensure

that My Computer

is selected and then

click Next.

2 Click Add Port.

H-Class 157

Windows NT 4.0 Driver and Port Installation (continued)

3 Double-click LPR

Port.

4 In the top field

enter the IP

address of your

printer. In the

bottom field enter

PORT1. When

finished click OK.

5 Click Close.

6 Click Next.

7 Click on Have Disk.

8 Insert the

Accessories CD-

ROM and click

Browse.

158 H-Class

Windows NT 4.0 Driver and Port Installation (continued)

9 Browse to the

“\DRIVERS\Seagull\

Nt4\” folder on the

CD-ROM, ensure

the file “for nt 4.0

only…” is selected

and click Open.

Click OK.

11 Select your printer

from the list and

then click Next.

Name your printer

in the Printer

select whether or

not to set this

printer as your

default printer.

Then Click Next.

13 Select whether or

not to share this

printer on your

network. Then Click

Next.

Select No then Click

Finish.

H-Class 159

Windows NT 4.0 Driver and Port Installation (continued)

15 Your computer will

now copy the

necessary files from

the CD-ROM.

The driver and port

installation is now

complete. The

printer can be

selected through

any Window’s

application.

Windows 2000 Driver and Port Installation

1 Start the Windows

“Add Printer

Wizard”. The

following screen

should appear, click

Next>.

2 Ensure that Local

Printer is selected

and then click Next.

160 H-Class

Windows 2000 Driver and Port Installation (continued)

3 Select on Create a

new port: and then

select Standard

TCP/IP Port from

the drop down

menu. Click Next.

4 Click Next.

5 In the Printer Name

or IP Address: field

enter the IP

address of your

printer. The Port

Name field does not

need to be

changed. When

finished click Next.

6 Ensure Standard is

selected and then

click Next.

7 Confirm your

settings and then

click Finish.

8 Click on Have Disk.

H-Class 161

Windows 2000 Driver and Port Installation (continued)

9 Insert the

Accessories CD-

ROM and click

Browse.

Browse to the

“\DRIVERS\Seagull”

folder on the CD-

ROM, ensure the

file “xp.inf” is

selected and click

OK.

11 Click OK. 12

Select your printer

from the list and

then click Next.

13 Name your printer

in the Printer

select whether or

not to set this

printer as your

default printer.

Then Click Next.

Select whether or

not to share this

printer on your

network. Then Click

Next.

162 H-Class

Windows 2000 Driver and Port Installation (continued)

15 Select No then Click

Next. 16

Confirm your

settings and then

click Finish.

17 If prompted with

the "Digital

Signature Not

Found" window,

click Yes to

continue

installation.

Your computer will

now copy the

necessary files from

the CD-ROM.

The driver and port

installation is now

complete. The

printer can be

selected through

any Window’s

application.

H-Class 163

Windows XP Driver and Port Installation

1 Start the Windows

“Add Printer

Wizard.” The

following screen

should appear.

Click Next>.

2 Ensure that Local

Printer is selected

and then click Next.

3 Select on Create a

new port: and then

select Standard

TCP/IP Port from

the drop down

menu. Click Next.

4 Click Next.

5 In the Printer Name

or IP Address field

enter the IP

address of your

printer. The Port

Name field does not

need to be

changed. When

finished click Next.

6 Ensure Standard is

selected and then

click Next.

164 H-Class

Windows XP Driver and Port Installation (continued)

7 Confirm your

settings and then

click Finish.

8 Click on Have Disk.

9 Insert the

Accessories CD-

ROM and click

Browse.

Browse to the

“\DRIVERS\Seagull”

folder on the CD-

ROM, ensure the

file “xp.inf” is

selected and click

OK.

11 Click OK. 12

Select your printer

from the list and

then click Next.

H-Class 165

Windows XP Driver and Port Installation (continued)

13 Name your printer

in the Printer

select whether or

not to set this

printer as your

default printer.

Then Click Next.

Select whether or

not to share this

printer on your

network. Then Click

Next.

15 Select No then Click

Next. 16

Confirm your

settings and then

click Finish.

17 If prompted with

the "Digital

Signature Not

Found" window,

click Continue

Anyway to continue

installation.

Your computer will

now copy the

necessary files from

the CD-ROM.

The driver and port

installation is now

complete. The

printer can be

selected through

any Window’s

application.

166 H-Class

H-Class 167

Glossary

alphanumeric Consisting of alphabetic, numeric, and other symbols.

backing material The silicon-coated paper carrier material to which labels with adhesive

backing are affixed. Also referred to as “liner”.

bar code A representation of alphanumeric information in a pattern of machine-readable

marks. The basic categories are divided into one-dimensional (UPC, Code 39, Postnet,

etc.) and two-dimensional bar codes (Data Matrix, MaxiCode, PDF417, etc.).

boot loader The resident program that loads the application from Flash memory,

decompresses it into the SRAM, and starts operations.

burn line The row of thermal elements in the printhead that create the images on the

media.

calibration The process through which sample values are entered into the printer for

correct sensor function (for example, detection of a given media type) and TOF

positioning.

character set The entire complement of alphanumeric symbols contained in a given font.

checksum An alphanumeric error detection method used in many bar code symbologies for

informational security.

continuous media An uninterrupted roll or box of label or tag stock media that contains no

gap, notch, or mark to separate individual labels or tags.

core diameter The inside diameter measurement of the cardboard core at the center of a

ribbon or media roll.

cutter A mechanical device with a rotary or guillotine type blade used to cut labels or tags

following printing.

defaults The functional setting values returned following a factory reset of the printer.

diagnostics Programs used to locate and diagnose hardware problems.

die-cut media Media that has been cut into a pattern using a press, where the excess

paper is removed leaving individual labels, with gaps between them, attached to a

backing material.

direct thermal The printing method that uses a heat sensitive media and only the heat of

the thermal printhead to create an image on the label.

direct thermal media Media coated with special chemicals that react and darken with the

application of heat.

168 H-Class

DPI (dots per inch) A measurement of print resolution, rated in the number of thermal

elements contained in one inch of the printhead. Also referred to as “resolution”.

DPL (Datamax-O’Neil Programming Language) programming commands used

specifically for control of and label production in Datamax-O’Neil printers. A complete

listing of commands can be found in the Class Series 2 Programmer’s Manual.

EFIGS English, French, Italian, German, Spanish, and other multi-language support as

programmed for the menu and configuration label.

fanfold Media that is folded and stacked.

feed speed The speed at which the media moves under the printhead in non-printed areas

and between labels.

Flash memory Non-volatile memory (does not require printer power to maintain data) that

can be erased and reprogrammed, used to hold the operating program.

font A set of alphanumeric characters that share a particular typeface.

gap A space between die-cut or notched labels used to sense the top-of-form.

IPS (inches per second) Imperial measurement of printer speeds.

label A paper or synthetic printing material, typically with adhesive backing.

label length The distance from the top of the label to the bottom of the label as it exits the

printer.

label repeat The distance from the top of one label to the top of the next label.

label tracking Excessive lateral (side to side) movement of the media as it travels under

the printhead.

label width The left to right measurement of the label as it exits the printer.

mark Generalized term for the carbon-based black line on the underside of reflective media

used to indicate the top-of-form.

media Generalized term for all types of printing stocks, including: roll fed, continuous, die-

cut, reflective, and fanfold.

media hub Device in the printer used to support roll media.

media sensor An electronic device equipped with photosensors to detect media and the

top-of-form on die-cut, notched or reflective media.

MMPS (millimeters per second) Metric measurement of printer speeds.

notched stock Media, typically tag stock, with holes or notches in the material that is used

to signal the top-of-form. The printer must be set to “gap” to use this media type.

H-Class 169

notched stock Media, typically tag stock, with holes or notches in the material that is used

to signal the top-of-form. The printer must be set to “gap” to use this media type.

on demand An output regulator (i.e., the Present Sensor) that inhibits printing when a

label is already present.

preprinted media Label stock that contains borders, text, or graphics, floodcoating, etc.

perforation Small cuts extending through the backing and/or label material to facilitate

their separation. Also referred to as “perf”.

print speed The speed at which the media moves under the printhead during the printing

process.

reflective media Media imprinted with carbon-based black marks on the underside of the

material, which is used to signal the top-of-form when the “reflective” sensor is

enabled.

registration Repeatable top to bottom alignment of printed labels.

reverse speed The backward rate of media motion into the printer during tear-off, peel

and present and cutting operations for positioning the label at the start of print

position.

ribbon An extruded polyester tape with several layers of material, one of which is ink-like,

used to produce an image on the label. Also referred to as “foil”.

ribbon wrinkle An undesirable overlapping of the ribbon during the printing process that

leads to voids on the printed label, typically caused by an improper printhead leveling

cam adjustment.

roll media A form of media that is wound upon a core.

start of print (SOP) The position on the label where printing begins; also, the signal that

initiates GPIO-controlled printing.

tag stock A heavy paper or synthetic printing material, typically featuring a notch or black

mark for TOF and no adhesive backing.

thermal transfer The printing method that creates an image by transferring ink from a

ribbon onto the media using the heat from the thermal printhead.

TOF (top-of-form) The start of a new label as indicated by a label gap, notch, mark or

programming.

void An undesirable blank space in a printed image.

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