VAM User Guide
User Manual: VAM-User-Guide
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VISTA® Automation
Module
User Guide
800-15629V2 3/15
Rev. C
TABLE of CONTENTS
INTRODUCTION .................................................................................................. 1
VAM Features................................................................................................................ 1
Memory Card ................................................................................................................. 2
Navigating the VAM Menus ........................................................................................... 2
Navigation Icon Descriptions ......................................................................................... 3
LED Functions ............................................................................................................... 4
Home Screen................................................................................................................. 5
CONFIGURING THE WI-FI SETTINGS ............................................................... 5
Change the home Wi-Fi Router ..................................................................................... 5
Setting a Static Network Address. ................................................................................. 6
USING CAMERAS (MULTIMEDIA MENU) .......................................................... 6
Camera Setup Icons ...................................................................................................... 6
Viewing Cameras .......................................................................................................... 6
Adding Cameras to the System ..................................................................................... 7
Setting the Camera’s Wi-Fi settings .............................................................................. 7
Removing Cameras from the System ........................................................................... 8
AUTOMATION AND USING Z-WAVE DEVICES (AUTOMATION MENU) ......... 8
Z-Wave Device List Icons .............................................................................................. 9
Z-Wave Device Management Icons .............................................................................. 9
Manually Operating Devices ......................................................................................... 9
Adding (Include/Add) Z-Wave Devices ....................................................................... 10
Editing Z-Wave Device Names and Icons ................................................................... 12
Abort a Z-Wave Action ................................................................................................ 12
Defaulting the Z-Wave Network .................................................................................. 12
Using VAM as a Secondary Controller ........................................................................ 13
Z .................................................................................................................................. 13
-Wave Advanced Setup (for Installer use only) ........................................................... 13
Z-Wave Troubleshooting ............................................................................................. 14
COMPATIBLE Z-WAVE DEVICES .................................................................... 14
Defining Scenes .......................................................................................................... 15
Definitions of Trigger, Condition, and Action ............................................................... 15
Steps To Create a Scene ............................................................................................ 18
Creating Groups & Rooms .......................................................................................... 18
USING THE SECURITY SYSTEM (SECURITY MENU) .................................... 20
User Codes.................................................................................................................. 20
Introduction to Arming and Disarming the System ...................................................... 20
Steps to Arm the System ............................................................................................. 21
Arming Multiple Partitions ............................................................................................ 21
Steps to Disarm the System ........................................................................................ 21
i
How to Display Faults (Zones) .................................................................................... 22
How to Bypass Zones ................................................................................................. 22
How to Clear Bypassed Zones .................................................................................... 23
Console Emulation Mode ............................................................................................ 23
USING TOTAL CONNECT WITH VAM (REMOTE SERVICES) ........................ 24
Controlling Automation (Z-Wave) Devices Remotely .................................................. 24
Creating Scenes in Total Connect ............................................................................... 25
Viewing and Controlling Total Connect Scenes from VAM ......................................... 25
Enabling Devices for Total Connect ............................................................................ 25
Total Connect Server Screen for Troubleshooting ...................................................... 26
SETUP MENU .................................................................................................... 27
Language..................................................................................................................... 27
Email Setup ................................................................................................................. 27
Local/Remote Access Log In Setup (Account Setup) ................................................. 28
Time and Date Setup................................................................................................... 29
Options and ECP Address (for Installer use only) ....................................................... 30
User Profile .................................................................................................................. 30
SOFTWARE UPGRADES .................................................................................. 30
System Information...................................................................................................... 30
Automatic Software Upgrades ..................................................................................... 30
APPENDIX A...................................................................................................... 31
LED Status and Troubleshooting ................................................................................ 31
APPENDIX B...................................................................................................... 33
FEDERAL COMMUNICATIONS COMMISSION (FCC) AND ..................................... 33
INDUSTRY CANADA (IC) STATEMENTS .................................................................. 33
RF EXPOSURE WARNING ........................................................................................ 33
TWO YEAR LIMITED WARRANTY .............................................................................. 1
– ii –
TRADEMARKS
Honeywell is a registered trademark of Honeywell International Inc.
Total Connect is a trademark of Honeywell International Inc.
Windows and Windows Vista are trademarks, or registered trademarks of Microsoft
Corporation in the United States and other countries.
Android™ is a trademark of Google Inc.
RIM®, Research In Motion®, and related trademarks, names, and logos are the property of
Research In Motion Limited and are registered and/or used as trademarks in the U.S.,
Canada, and countries around the world.
QuickTime® is a registered trademark of Apple Inc., registered in the U.S. and other
countries.
iPad® and iPhone® are registered trademarks of Apple Inc.
iTunes® and iTunes Store® are registered trademarks of Apple Inc., registered in the U.S.
and other countries.
All other trademarks and service marks are the properties of their respective owners.
Z-Wave® devices are identified by the Z-Wave logo and can be
purchased from your local retailer.
Z-Wave® is a registered trademark Sigma Designs, Inc. and/or its
subsidiaries.
WARNING: Z-WAVE DEVICES NOT FOR USE WITH MEDICAL OR LIFE
SUPPORT EQUIPMENT!
Z-Wave enabled devices should never be used to supply power to, or control
the On/Off status of medical and /or life support equipment.
– iii –
Introduction
The VISTA Automation Module (herein after referred to as “VAM”) provides
Z-Wave® automation features to your VISTA security system, allowing
control of various Z-Wave devices including lights, door locks, water valves,
garage door controllers, thermostats, shades and others. VAM does not have
a physical keypad interface, but instead is controlled by using a web browser
on a Wi-Fi® enabled smart device that is connected to your home Wi-Fi
network.
DISPLAY NOTE: For optimum viewing of the screens and menus, the tablet’s
font size setting may need to be adjusted.
VAM Features
Feature
Description
Wi-Fi®
Connection
VAM uses your home Wi-Fi network to communicate with a WiFi enabled device such as a Smartphone, iPad®, AndroidTM Tablet
or laptop PC. Your installer connected the VAM to your Wi-Fi
router during installation. However, if you later install a new
router, you will need to reconnect the VAM to the new router.
Refer to Wi-Fi Network Setup in the System Setup section for
details on connecting to a different router.
Home
Automation
Control lights, thermostats, door locks, garage doors, water
valves, shades and other Z-Wave devices automatically and easily
add or remove Z-Wave devices to the system.
Create
Automation
Scenes
Define system actions to automatically start when certain
conditions occur.
Supports up to 10 scenes.
View
Cameras
View up to four cameras at the same time.
Supports up to 32 cameras.
Security
System
Control your security system via VAM menus.
Remote
Access
Control VAM when away from the premises using a remote web
enabled device connected to the Internet.
Remote
Services
VAM supports remote services so you can control VAM using
TM
Honeywell’s Total Connect and Port forwarding.
Switchable
Themes
Switch from normal view to mobile view depending on the type of
device used with the VAM.
Setup
Menus
If needed, program various system settings, including time and
date, new router, and remote access log in. Refer to the “System
Setup” section for details.
1
Wi-Fi has not been evaluated for applications which require
agency compliances.
Memory Card
The VAM supports automatic software
upgrades. However, an SD memory card must
be installed and left in the VAM to upgrade
the software. Your installer may have installed
the SD memory card for you. See “Software
Upgrades” section later in this manual for
more information about automatic software
upgrades.
If not already installed, insert the memory
card (SD/SDHC Card) as shown.
• 4GB SD card supplied
• Supports up to 16GB SD Card
IMPORTANT:
Avoid touching the contacts
on the SD card.
Navigating the VAM Menus
The VAM is controlled using a web browser on a Wi-Fi enabled smart device.
Your installer will have shown you the URL to enter into the browser’s
address bar that opens VAM’s Main menu, and perhaps made a bookmark
(favorite) for easy access later. If not, you can locate VAM by going to:
http://vam.mylanconnect.com.
Navigation begins from the Main menu. Navigate through various sub-menus
by pressing the graphical buttons (icons) to perform a selected function.
From the VAM Home Page you
gain access to:
• Control your security system
• Control/view your cameras
• Control home automation such as
lighting, thermostat, water valves
garage door openers, shades and
door locks
• Switch from PC view to mobile
view by pressing Switch Theme.
• Go to advanced setup menus.
NOTE: Depending on the type of device being used to access the VAM, the
many options are selected by either clicking a mouse pointer or
touching/pressing the screen on your smart device. In this manual,
the term “press” is used to indicate this function.
–2–
Navigation Icon Descriptions
To aid in the navigation through the VAM menus, a set of user-friendly icons
(buttons) has been provided. The appearance and function of these icons are
described below.
Icon
Icon Title
Automation
Function
Used to control and set up Z-Wave
devices.
Security
Used to control the security portion of the
system.
Multimedia
Used to view cameras and/or add cameras
to the system.
Home
Returns to the Main menu ("Home")
screen.
Back
Returns to the previous screen.
Setup
Set Home
Router
Exit
Switch Theme
Used to set various system settings,
including remote access log in credentials,
time & date, and Wi-Fi setup.
Accesses the “Set Home Router” screen
and used to connect VAM to your home
router.
Exits the VAM menu.
Used to set the screen for use on a mobile
device or PC.
–3–
LED Functions
The VISTA Automation Module has three LEDs as follows:
LED/BUTTON
Power Status
(green)
Network Status
(blue)
Operation
Status
(yellow)
Reset Button
Wi-Fi and
Factory Default
Button
MEANING
Indicates power status.
• Blinking when it is powered up and booting.
• Solid green when it is fully functional.
When the WI-FI is connected to the VAM, it will show the
WI-FI status through the blue LED.
• In normal operation, the LED blinks when VAM is
booting.
• Solid blue when VAM is ready as AP mode (acting as an
Access Point).
In normal operation, the LED is normally off.
• It will blink slowly when there is no ECP(including ECP
error) or Z-wave controller not responding.
• Fast blinking indicates Z-wave is in enrollment or
deletion status.
Press to reboot the device.
The Wi-Fi and Factory reset options utilize the Reset
Button to perform the required operation:
• Wi-Fi Network Reset: Press and hold down for more
than 5 seconds to clear the VAM’s Wi-Fi network
connection. You then need to reconnect the VAM to your
Wi-Fi network.
• Factory Default Reset: Double press this button, then,
while the green, blue, and yellow LEDs blink in
sequence, press and hold down this button for more
than 5 seconds to set to factory defaults.
NOTE: See Appendix A for trouble shooting.
–4–
Home Screen
The home screen allows you to gain access to changing, editing, the Wi-Fi
settings, access the security functions, access the multimedia (camera)
options, change the theme to accommodate mobile devices, access the setup
options and exit the VAM interface.
Configuring the Wi-Fi Settings
The Change Wi-Fi Router option is an alternative method of changing your
router, but is recommended only for users with network administration
experience. To accomplish this, the following will be needed:
• Wi-Fi enabled smart device (Tablet PC, laptop, Smartphone, etc.)
• Home router SSID and WPA2 password (typically located on the home
router’s label or assigned by the network administrator); home router must
use WPA2 encryption and have a password (key) assigned.
NOTE: Before setting up the network, set your smart device for Wi-Fi
operation only (turn off the smart devices “mobile data” option).
Change the home Wi-Fi Router
1. Connect the smart device to the VAM using the normal process
instructed by the installer.
2. Press Setup > Network > Change WiFi Router and Enter the new SSID
and Password > Connect.
3. Accept the notification “Are you sure you want to replace your router
settings?” This is a 1-minute process, after which VAM will return to
the home screen once a successful connection has occurred. Bookmark
this page (or access it through vam.mylanconnect.com).
NOTE: It may be necessary to default the Wi-Fi settings:
1. Press and hold default/reset button for more than 5 seconds (The
VAM’s LEDs blink in various patterns indicating that reboot is in
progress. Reboot is complete when the blue and green LEDs light
steady.)
2. Connect Smart Device to the VAM using the device’s Wi-Fi
settings menu (At this point the VAM is a wireless access point.)
3. Enter the VAM’s SSID: VAM_xxxx (NOTE: xxxx = the last 4 digits
of the MAC address [case-sensitive])
4. Enter the Key (found on the VAM label “WPA2 pw” line)
5. Repeat the connection process above.
–5–
Setting a Static Network Address.
1. Press Setup > Network to review the current Local Area WiFi Network
Connection page to review the ip address. The default option is DHCP
2. Select the Connection Type as Static IP and replace the displayed IP
address with the recommended network information.
3. At the “Save Success?” prompt, press the checkmark (yes).
Using Cameras (MultiMedia Menu)
The Multi-Media feature allows you to view up to four cameras at once from
the VAM camera screen.
Camera functionality is supplementary only and has not been evaluated Agency
Compliant applications.
Camera Icons
QUAD VIEW
FULL VIEW
PAN/TILT
BACK
Camera Setup Icons
DISCOVERY
ADD
EDIT
DELETE
DELETE ALL
SETTINGS
CAMERA WIFI
Viewing Cameras
Your installer may have installed one or more cameras at the time of
installation. If you want to add cameras to the system, see the Adding
Cameras to the System section.
1. Select Multimedia.
2. Images from installed cameras appear. Use the Quad View icon to view up
to four cameras on the same screen:
• Select a quadrant area on the screen (this area is highlighted)
• Select the camera that you want to appear in that quadrant.
• Press Full View (located on the lower right of a quad view image) to
display a larger view of the image. (For pan/tilt style cameras, use the
Pan/Tilt icon to change the angle of the selected camera.)
NOTES:
1. Certain browsers and/or devices may limit the number of cameras that
can be viewed.
–6–
2. The Test Camera feature requires installation of QuickTime® on the
smart device. Devices for Android do not currently support QuickTime.
IMPORTANT: Use cameras for non-security purposes only. Camera
streams viewed from the web browser can stop without indication due to
network connection issues.
Adding Cameras to the System
NOTE: VAM must be Wi-Fi connected to the home router before adding
cameras.
1. Before mounting your camera, connect a Cat5/6 cable to the back of the
camera and connect the opposite end to the Ethernet port on your router.
Initial camera setup cannot be performed over a wireless connection.
2. Apply power to the Camera. It may take a few seconds for initial power-up
of camera.
3. Press Multimedia > Camera Setup to display the “Camera List” screen.
4. Press Discovery to locate the camera. Once located, highlight the camera
address and go to Step 6 below.
5. If the camera information is not automatically obtained, press the Add to
manually enter the appropriate information, if known. Refer to the
cameras installation instructions for this information.
To edit camera information, highlight the listed camera name and press
Edit; enter the desired name for the camera. If known, enter the appropriate
information (as seen below). Refer to the cameras installation instructions
for this information.
Name
Mobile Path
IP Address
HTTP Port #
RTSP Path
RTSP Port #
Resolution
Model
MJPEG Path
Frame Rate
NOTE: The camera’s frame rate options are 1-30 frames per second,
with a recommended rate of 1-8.
6. At this point is you chosen to leave the camera using the Cat5/6 press
SAVE and a pop up will display, “Adding/Updating Camera Details is in
Progress…” (See “Setting the Camera’s Wi-Fi Settings” section for manual
camera Wi-Fi setup.)
Setting the Camera’s Wi-Fi settings
The “Camera Wi-Fi” option sets the Wi-Fi options in the selected camera or
all camera’s if Wi-Fi options have changed.
NOTE: This option is only available for camera’s that have a hardwired
connection to the router, or switch, and are discoverable. The options are:
SSID
Security Mode
N/W Type
–7–
Domain
Chanel
Once you select the “Security Mode” as WPA Personal or WPA2 personal, the
option of “Passphrase/Shared Key” will appear. Enter the required password
to connect to the entered SSID.
1. A pop-up window displays “cam (name) wireless set OK”, if successful.
Or, “cam (name) wireless set Failed”. If successful, the Cat5/6 cable can
now be removed from the wireless camera.
2. Recycle power to the camera. Once power has been recycled, you can
view wirelessly via the VAM’s Multimedia menu.
NOTES:
• QuickTime® media player must be installed on the smart device.
• For best performance, set camera resolution to 320 x 240 at 8 frames per
second (fps), normal quality.
• Maximum suggest resolution is 640x480 with other options of 160x120
and 320x240.
• Maximum suggested frame rate = 15 fps with other options of 1-8, 10, 15,
20, 25, and 30.
• Camera viewing is not compatible if using Opera web browser.
Removing Cameras from the System
1. To delete a camera, highlight the camera name and press Delete.
NOTE: After deleting a camera it cannot be rediscovered until a Delete All
command is performed.
2. To delete all cameras, press Delete ALL.
3. Press Save.
Automation and Using Z-Wave Devices (Automation Menu)
The VISTA Automation Module lets you control installed Z-Wave devices
such as lights, thermostats, door locks, garage door modules, water valves,
shades, etc. To use Z-Wave devices, they first must be added (“included”) to
the system. Follow the instructions below to include Z-Wave enabled devices
into the VAM controller’s network. Follow the instructions in the Z-Wave
device’s User Guide.
EXISTING NETWORK NOTE: Z-Wave products from other manufacturers can
be included (added) into the VAM network. Z-Wave devices that are always
powered can serve as repeaters regardless of manufacturer.
• Automation functionality is supplementary only and has not been
evaluated for agency compliant applications.
• Z-Wave applications have not been evaluated for agency compliant
applications
–8–
Z-Wave Device List Icons
RoomSetup
SceneSetup
Z-WaveSetup
GroupSetup
Refresh
Z-Wave Device Management Icons
Add Device
Remove
Device
This icon is for including or adding a new device to the network
This icon is for removing, or excluding, a device from the devices
current network (NOTE: the device does not have to be on the same
network.)
Abort
operation
Aborting a Z-Wave Add Device or Remove Device operation is used to
cancel that operation.
Remove
Failed
If a device, or node, is no longer operational or will not remove by
using the Remove Device operation, Removed Failed device removes
the device from the list.
Edit
Name/Icon
Search
Device
Scan
Network
Z-Wave
Reset
Z-Wave
Default
Primary
Controller
Secondary
Controller
Editing the device is for changing the defaulted name to a custom
descriptor chosen by the installer or end user (NOTE: this is also the
location for changing the icons picture of switches.)
If a device is no longer functional, this option allows you to press the
desired device, press Search Device and the VAM scans the network
for the device. If successful the device route will be updated. If failed,
then the device was not found by the VAM.
Then Scan Network operation rebuilds the entire Z-Wave network by
taking note of each device and determining the best route for each.
This helps improve Z-Wave network performance. Also known as ZWave network rediscovery
The ability to reset the Z-Wave controller without resetting the VAM,
it power cycles the internal Z-Wave card.
Press the icon to request a network ID, or remove all the existing
devices. (NOTE: This does NOT remove each device. Once defaulted,
you must use the “Remove Device” operation on each device. If this
operation is not completed the device cannot be included into the new
network.
This icon will display the current role of the controller. If the device
displays a “P” it is the Primary Controller and can add and remove
devices. If the device displays an “S” it is the Secondary Controller
and only displays and control devices. Example, if used in conjunction
with a Tuxedo Touch™ keypad and experiencing network performance
issues, the VAM can be used to extend the network by programming it
in as a secondary controller to the Tuxedo Touch’s network.
Manually Operating Devices
Devices can be programmed to operate automatically based on scenes you
define (refer to the “Creating Scenes” section). Or, you can manually control
devices from the Device List screen (press Automation).
–9–
Adding (Include/Add) Z-Wave Devices
Each device must be installed according to the manufacturer’s instructions.
Before starting, make sure each device is installed and functioning
properly.
WARNING: Automation is intended for lifestyle convenience. Do not use
automation for life safety and property protection.
1. Go to the Z-Wave Device Management screen (Automation > Z-Wave
Setup).
2. Press Add Device.
3. At the Z-Wave device, press the appropriate Function key, depending on
the type of device being added. Refer to the device installation sections
that follow:
A. Light, Switch or Outlet Devices
i. Perform steps 1 & 2 above.
ii. Be sure the power switch on the device module is ON.
iii. Press the Function Key on the device.
NOTE: Z-Wave light modules may vary; follow the instructions in the
User’s Guide for your specific device to include properly.
• If a dimmer module (multi-level switch) was included, three
lighting level icons (Low, Mid, High) are displayed.
• If an on/off light/appliance module (binary switch) was included,
an On/Off icon (to control the device) is displayed.
The screen displays a series of messages:
“Start add device. Please press function key on device”
“Adding Slave Unit”
“Device added successfully”
B. Door Locks and Garage Door Control Devices (Entry Controller)
IMPORTANT: Be sure the door lock orientation/handedness is
correct before including the lock into the system.
NOTE: The VAM cannot synchronize panel users to the lock.
Door locking devices may vary; follow the instructions in the devices
User Guide for your specific door lock to include properly and to
program a new user code. Refer to the Door Lock’s Instruction Guide
and connect necessary cables, then install batteries.
Include a door lock device into VAM as follows:
i. Perform steps 1 & 2 above.
ii. Press the Function Key on the door lock.
The screen displays a series of messages:
– 10 –
“Please press function key on device”
“Adding Slave Unit”
“Adding to Security Network”
Do not use any garage door automation with any garage door opener that
lacks the safety features required by U.S. federal safety standards (this
includes any garage door opener model manufactured before January 1,
1993). A garage door opener that cannot detect an object and stop and
reverse the door – does not meet current U.S. federal safety standards. Your
garage door opener also must signal before unattended door operation. For
more information please consult your garage door opener manual.
Access control functionality has not been evaluated and
may not be used in agency compliant applications.
C. Honeywell Thermostat
Have a professional HVAC contractor install the Honeywell
Thermostat according to the manufacturer’s instructions. The device
should be mounted in the final location and tested before adding it to
the system.
NOTES:
• Honeywell is not responsible for property damages due to
improper setting of the thermostat modes, or improper wiring if
not installed by a qualified technician.
• If installing another brand of thermostat, follow the instructions in
the User Guide for that specific thermostat to include properly into
the Z-Wave network.
• If not using a Honeywell thermostat, enrollment procedure may
vary. Refer to the thermostat instructions for enrollment
procedure.
i. Perform steps 1 & 2 above.
ii.. At the Z-Wave thermostat:
a) Select Thermostat; set Time/Date.
b) Follow the instructions in the thermostat Installation Guide for
“Z-Wave enrollment”.
c) To complete inclusion, press Done.
d) Press Exit to return to normal operation.
iii. At the VAM:
a) To verify activation, press Back and wait 30 seconds. Press
Refresh and the new device is displayed.
The screen displays a series of messages:
“Please press function key on device”
“Adding Controller Unit”
– 11 –
“Adding Slave Unit”
“Device added successfully”
D. Z-Wave Water Valves
Have a professional plumber install the Z-Wave water valve the
device should be mounted in the final location and tested before
adding it to the system.
NOTE: Honeywell is not responsible for property damages due to
improper installation of the water valve.
i. Perform steps 1 & 2 above.
ii.. At the Z-Wave water valve press the function key to enroll
iii. At the VAM: The screen displays a series of messages:
“Please press function key on device”
“Adding Slave Unit”
“Device added successfully”
iv. To verify activation, press Back and wait 30 seconds. Press
Refresh and the new device is displayed.
Editing Z-Wave Device Names and Icons
You can change the name of a device by using Edit Name:
Press Automation > Z-Wave Setup > Choose Device > Edit Name > Enter
New Name > OK.
To display a different icon select the icon from the list below (NOTE: This
only applies to binary and multilevel switches):
Light Bulb
Light Switch
Garage Door
Sprinkler
Pool
Water Faucet
Strobe
Window
Siren/Sounder
Fan
Abort a Z-Wave Action
If you inadvertently make a wrong selection, (Add Device or Delete Device)
press Abort to stop the process.
Defaulting the Z-Wave Network
To default and remove all Z-Wave devices, press Automation > Z-Wave
Setup > Z-Wave Default > Yes. The following message is displayed:
– 12 –
This Z-WAVE controller is about to be factory defaulted and will lose all
devices in the enrolled list.
All Z-WAVE devices must be re-enrolled after this reset. Each device will
have to be excluded before it can be re-enrolled’
Yes or No
NOTE: This defaults the Z-Wave network on the VAM and creates a new
network ID; removes Z-Wave devices from the VAM only. This does not
exclude devices from the network. Each device will need to be individually
excluded before it can be re-included into the newly created network (or if
the device is to be used on a different locations network).
Using VAM as a Secondary Controller
The VAM can be used as a secondary controller when connected to another ZWave network.
NOTE: If the VAM is configured as secondary controller, it cannot be used
with Total Connect Remote Services.
1. Remove any Z-Wave devices previously included in VAM.
Press Automation > Z-Wave Setup > Z-Wave Default > Yes.
2. Press Z-Wave Primary Controller (located on the bottom right of the ZWave Management screen) to switch VAM to secondary controller. The ZWave Primary icon (P) changes to Z-Wave Secondary icon (S) accordingly.
3. Start the inclusion process at the other network’s primary controller (see
controller’s manual), then press Add Device in VAM’s Z-Wave
Management screen to add (include) VAM to the controller. To remove
(exclude) VAM from the primary controller, start the exclusion process at
the other network’s primary controller, then press Remove Device on the
VAM.
NOTE: This action will automatically change the VAM back to a Primary
Controller.
Z-Wave Advanced Setup (for Installer use only)
IMPORTANT: The Z-Wave Advanced Setup menu is intended for the installer
only and the settings should not be changed by the user. Changing these
settings can cause system errors.
Z-Wave System Notes
1. Motorized door lock bolts physically lock and unlock when activated, but if
the door lock installed is a non-motorized type, activation allows the door to
be manually unlocked without a key.
– 13 –
2. Some thermostats do not update temperature status automatically (i.e.,
Wayne Dalton).
3. When using a Kwikset Smartcode electronic deadbolt door lock (in a scene
that is programmed to trigger when unlocked) some models will not trigger
the scene if using a key, you must enter a user code.
NOTE “IF SYSTEM DEFAULT IS PERFORMED:” If the VAM is reset to
factory defaults, all Z-Wave devices must be re-included into the system, even
if they appear on the Device List. Remove all Z-Wave devices first, then reinclude all desired devices (see Adding Z-Wave Devices section).
Z-Wave Troubleshooting
Solution
Problem
Cannot add new
device.
Device is within
proper range but
still is not
included.
Highlighted device
will not delete.
Make sure the Z-Wave device is within range of the
VAM. Move the device closer to the VAM. Refer to the
Z-Wave device Instruction Guide for proper range.
1. Go to the Z-Wave Device Management
screen. (Automation > Z-Wave Setup)
If the device does not appear on the screen,
press Remove Device.
2. At the Z-Wave device, press the Function
Key. The screen will display a message
“Device Removed”.
3. Include the device again.
When deleting a device, if the selected device
remains on the screen, highlight the device
name and press Remove Device.
Controlling Devices
The features and functions, which are controllable, vary by manufacturer.
Refer to the user manual that is provided with the device to determine the
limits of their capabilities.
Compatible Z-Wave Devices
Z-Wave devices may vary; follow the instructions in the User’s Guide for your
specific device when adding and deleting devices into the Z-Wave network.
Visit https://mywebtech.honeywell.com/ or
http://www.tuxedotouchtoolkit.com/ for a complete list of compatible
Z-Wave devices. Refer to the document titled “Z-Wave
Compatibility Chart.”
– 14 –
NOTE: The listed companies in the document referenced online may
manufacturer multiple Z-Wave devices. Installing ‘like’ modules not included
on this list may produce unpredictable results. These devices have not been
confirmed as compatible.
Wireless Range for Z-Wave Devices
This device complies with the Z-Wave standard of open-air, line of sight
transmission distances of 100 feet. Actual performance in a home depends on
the number of walls between the controller and the destination device, the
type of construction and the number of Z-Wave enabled devices installed in
the control network.
NOTE: Z-Wave home control networks are designed to work properly
alongside wireless security sensors, Wi-Fi, Bluetooth and other wireless
devices. Some 900MHz wireless devices such as baby cameras, wireless video
devices and older cordless phones may cause interference and limit Z-Wave
functionality.
Things to consider regarding RF range:
- Each wall or obstacle (such as refrigerator, big screen TV, etc.) between the
remote and the destination device will reduce the maximum range of 100
feet by approximately 25-30%.
- Brick, tile or concrete walls block more of the RF signal than walls made of
wooden studs and drywall.
- Wall mounted Z-Wave devices installed in metal junction boxes will suffer
a significant loss of range (approximately 20%) since the metal box blocks a
large part of the RF signal.
Defining Scenes
Z-Wave devices can automatically activate various devices when certain
events occur. The programming of these triggers and actions are called
Scenes and a total of 10 scenes can be defined.
A scene consists of a trigger, an optional condition, and up to five actions.
Definitions of Trigger, Condition, and Action
Trigger
Defines the event that triggers the programmed action(s).
Triggers include the following categories:
Time
Choose the time option, which causes the action to
begin:
• Repeated (choose the days of the week)
• Once (enter the date)
• Sunrise/Sunset (region must be set)
• By Clock (set the time the scene should begin)
– 15 –
Security
Thermostat
Door
Zones
Garage
Door
Water Valve
Choose the security mode, which causes the action to
begin:
• Disarm (action starts when the system is disarmed)
• Away (action starts when system is armed Away
mode)
• Stay (action starts when system is armed Stay
mode)
• Night (action starts when system is armed Instant
or Night mode)
• Away Secured (action starts after exit delay
expires)
• Alarm (action starts on any alarm condition)
Choose the temperature, which causes the action to
begin:
• Above (set the temperature)
• Below (set the temperature)
Choose the door status, which causes the action to begin:
• Locked (action starts when the door is locked)
• Unlocked (action starts when the door is unlocked)
• Code Unlocked (action starts when door is
unlocked by manual code entry)
Choose the zone condition, which causes the action to
begin:
• Restore (for trigger only; not for use with
conditions)
• Alarm (upon an alarm from a specific zone or zones)
• Fault (upon a fault from a specific zone or zones)
Choose the garage doors condition, which causes the
action to begin:
• Opened (action starts when door the status of the
door changes to open)
• Closed (action starts when door status of the door
changes to close)
Choose the valves position, which causes the action to
begin:
• Opened (action starts when valve opening is
finished.)
• Closed (action starts when valve closing is finished)
Condition
Defines an optional event that adds a condition to the trigger.
If a condition is set, the condition must exist at the time of the
trigger, in order for the action to occur. Conditions include the
same categories as triggers, however, conditions cannot be set
with the same category as the trigger. (ex., if setting a trigger
event for security, you cannot use a security event as a
condition).
Action
Defines the desired device action(s) when the trigger event
occurs. Actions include the following categories:
– 16 –
Security
Choose the mode to occur upon the triggering event:
Disarm
NOTE: A valid user code is required
Away
for the system to perform any of the
Stay
actions listed. Enter the code at the
Night (arms
prompt. If the user code is later
Instant)
deleted from the security system,
Enter User Code
you will need to reenter a valid code
at this screen.
Thermostat
Choose the action to occur upon the triggering event:
Off
Heat
Cool
Set point
Set energy mode (normal/savings); if savings selected, see
your local programming of the thermostat for settings.
Light
Door
E-mail
Garage
Door
Water
Valve
Choose the light option to occur upon the triggering event:
On/Off
On for Time
Choose the door action to occur upon the triggering event:
Unlock
Lock
Select the email recipient to have a custom message sent
to, based on the triggered event.
Choose the door action to occur upon the triggering event:
Open
Close
Choose the valve action to occur upon the triggering event:
Open
Close
You want the lights to turn on when you arrive back home and
disarm the system, but only at night.
Trigger:
“When the system disarms:” Press Trigger > Security > System
Disarm.
Condition: “Only at night:” Press Condition > TIME > Start Time > Sunset >
BY CLOCK (continue pressing until SUNSET is displayed. Repeat
the same for the end time and set as SUNRISE.)
Action:
“Turn the lights ON:” Press ACTION > choose the light or group
from the drop down options > LIGHT > ON.
Example:
– 17 –
Scene Icons
ADD
EDIT
DELETE
Condition/Trigger/Action Icons
Add
Delete
Edit
Steps To Create a Scene
Press Automation > Scene Setup > Add > Scene Name > enter a name >
OK > Save.
Assign the desired Condition, Trigger, and Action for this scene. For each
category, use the appropriate device drop-down menu to choose the specific
device(s).
Creating Groups & Rooms
Groups and rooms are defined collections of Z-Wave devices that can be used
to organize and activate using a scene.
A Group is a defined collection of the same type of Z-Wave devices (only light
modules, door locks, etc.). When used in a scene and the scene activates, all
devices assigned to that group activate.
A Room is a defined collection of different types of Z-Wave devices (light
modules, door locks, thermostat, etc.). Defining rooms can help organize your
devices to make it easier to locate specific devices you may wish to control.
– 18 –
Group Setup Icons
Delete
Edit
Add
Save
Steps to Create a Group
1. Press Automation > Group Setup
.
2. Press Add > enter a group name > Back.
3. Choose the Group Type (Binary Switches, Dimmer Lights, Door Locks,
Shades, Thermostats, Garage Doors, Water Valves, and Others) from the
drop-down list.
4. Choose the device(s) to be part of this group.
Use the edit icon to change the name of a group if desired.
5. Press Save.
Steps to Create a Room
1.
2.
3.
4.
.
Press Automation > Room Setup
Press Add > enter a room name > Back.
Select the device(s) to be part of this room from the drop-down list.
Press Save.
– 19 –
Using the Security System (Security Menu)
You can control your security system using the VAM’s Security menu, which
includes arming, disarming, and bypassing zones. Refer to the control panel’s
“User Guide” for details on specific security system functions.
User Codes
Each user was assigned a name and 4-digit user code by your installer at the
time of installation. To add additional user codes, refer to your security
systems “User Guide.”
Introduction to Arming and Disarming the System
You can arm your system in one of three arming modes: Away, Stay, and
Night. The following table lists the three different arming modes and the
results of each.
MODE
NOTES
Use when no one is staying on the premises. When armed
in AWAY mode, the system sounds an alarm if a protected
door or window is opened, or if any movement is detected
inside the premises.
IMPORTANT: On certain VISTA-Turbo systems, “Away
AWAY
STAY
NIGHT
Arm Multi Partition
Console Mode
Show Zones
Auto Stay” mode is shown as “Away” mode (with all zones
monitored). However, some interior zones may not be
armed. Contact your installation company for more
information.
Use when you are staying home, but might expect someone
to use the entrance door later.
When armed in STAY mode, the system sounds an alarm
if a protected door or window is opened, but you may
otherwise move freely throughout the premises.
Use when you are staying home and do not expect anyone
to use the entrance door. Your installer may have
configured NIGHT Mode differently; have the installer
describe the actual settings of this mode.
Use to arm more than one partition, if you are authorized
to do so. Refer to the “Arming Multiple Partitions” section
for details.
This mode emulates a standard alpha keypad. If desired,
you can use this mode to control the security system using
standard keypad commands. Refer to the “Console
Emulation Mode” section for details.
Use to display the zones programmed in your system.
From this menu you can view faulted zones (zones not
ready to arm) and bypass zones. Refer to the “How to
Bypass Zones” section for details.
– 20 –
Steps to Arm the System
Arming the system in any mode is performed in the same way.
NOTE: Close all perimeter windows and doors before arming and make sure
the system is “Ready to Arm.” Or, bypass zones you want left open to make
the system “Ready to Arm.”
1. From the “Home” screen, select SECURITY.
2. Choose the desired arming mode. You may be prompted to enter your user
code.
Note: If the installer enables the Quick Arming feature pressing Arm
Away/Night/Stay will not be prompted to enter a user code.
3. The screen displays the exit delay countdown. When exit delay expires, the
screen displays "Armed."
Arming Multiple Partitions
NOTES:
• Some systems may not have multiple partitions. In addition, your code
must be authorized to arm multiple partitions.
• Mobile view cannot be used to arm multiple partitions. Mobile view can
control only the partition the VAM was assigned to when installed.
1.
2.
3.
4.
5.
From the “Home” screen, press Security > Arm Multi-Partition.
Choose the desired arming mode.
Enter the user code authorized to access other partition(s).
Select the partition from the list on the screen, and press OK.
If desired, select ALL to arm all partitions listed.
Steps to Disarm the System
IMPORTANT: If you return to your home or business and the main
burglary sounder is on, DO NOT enter the premises, but call the police
from a nearby safe location. If you return to your home or business after
an alarm has occurred and the main sounder has shut itself off, the
keypad beeps rapidly upon entering, indicating that an alarm has
occurred during your absence. LEAVE IMMEDIATELY and CONTACT
THE POLICE from a nearby safe location.
– 21 –
If armed in AWAY mode
1. When you enter the premises, the Entry Delay Active message appears.
2. Enter your valid 4-digit user code. The system disarms.
If armed in STAY or NIGHT mode
1. Select Disarm.
2. Enter your valid 4-digit user code. The system disarms.
Steps to Disarm Multi-Partitions
1. Press Security > Arm Multi-Partition > Disarm.
2. Enter your valid 4-digit user code.
3. Highlight the partition(s) to disarm and press OK, or press ALL to disarm
all partitions.
How to Display Faults (Zones)
If the system shows the “Not Ready Fault” message, it means a zone or zones
are open (faulted). Zones must be closed or bypassed before you can arm the
system.
Distressed Zones Icons
Alarm
Trouble
Fault
LoBat
Bypass
All
To display the open zone(s), do the following:
1. Press Security > SHOW ZONES.
2. Press DISTRESSED ZONES > FAULT.
A listing of faulted zones is displayed. As applicable, take corrective action
such as closing a window or door to correct the fault.
3. If the fault cannot be corrected, you may choose to bypass the zone by
selecting the zone, then pressing BYPASS. Refer to the “How to Bypass
Zones” section for more details on bypassing zones.
How to Bypass Zones
The Bypass function is used when you want to arm your system with one or
more zones left open. Bypassed zones are unprotected and do not cause an
alarm when violated while your system is armed. Limits apply as to how
many zones can be bypassed at one time. See your installer for these limits.
Some systems do not allow you to bypass fire, carbon monoxide or emergency
zones. On certain fire control systems, a specified user may be allowed to
bypass fire, carbon monoxide and system zones if the user was enabled by
your system installer.
– 22 –
Show Zones Icons
Show Zones
1.
2.
3.
4.
Clear
Refresh Data
Bypass
Selected
Distressed Zones
Press SECURITY > SHOW ZONES.
Choose the zone(s) to be bypassed and press BYPASS SELECTED.
Enter your valid 4-digit user code.
Press BACK to return to the “Arming” screen, and then arm the system in
the desired arming mode.
How to Clear Bypassed Zones
For some control panels, a bypassed zone is automatically unbypassed when
you disarm the system. Ask your installer if this is active for your system.
You can also manually remove the bypass as follows:
1. Press SHOW ZONES.
2. Press CLEAR.
3. Enter your valid 4-digit user code. The system should now be “Ready to
Arm.”
NOTE: If the system is armed and you unbypass a zone, it disarms the
system. If zones are still faulted (not ready) the system will indicate the
status as “Not Ready Fault.”
Console Emulation Mode
Console Emulation Mode allows you to use the web browser as a keypad
interface just as you would a regular system keypad. All commands shown in
Console Emulation mode can be performed from a standard alpha keypad.
NOTES:
• It is recommended that you do not use Console Emulation Mode to enter
GOTO commands, because unsatisfactory operation may result.
• 2-button panic keys (1 & *, 3 & #, and * & #) do not function in the Console
Emulation Mode. The A, B, C, and D buttons do function if programmed as
panic keys. Check with your system installer for details.
How to Enter Console Emulation Mode
To start Console Emulation Mode, do the following:
1. From the Home screen, press SECURITY > CONSOLE MODE.
2. Perform functions as you would from a standard alpha keypad.
– 23 –
Using Total Connect with VAM (Remote Services)
The VAM supports Remote Services for controlling Z-Wave devices and
scenes remotely from an associated Total Connect account. Ask your installer
if a Total Connect account has been set up for you.
The following describes the related features:
• The VAM can be controlled from a smart phone, iPad®, AndroidTM Tablet,
Blackberry® or PC using Total Connect and includes webpage support for
iOS6 and Google-TV.
• Automation scenes can be created in both Total Connect and the VAM
• Scenes created in Total Connect can be viewed from either Total Connect
or directly from the VAM using the Remote selection on the VAM scenes
page.
• Scenes created in VAM cannot be viewed from Total Connect.
The following table summarizes the relationships between Total Connect
scenes and VAM scenes:
Controlling
Device
Scenes created in
Total Connect
View
Edit Scenes
Scenes created in VAM
View
Edit Scenes
Total Connect
Yes
Yes
No
No
VAM
Yes
No
Yes
Yes
NOTE: For troubleshooting purposes, Total Connect server information
(including IP addresses) can be viewed on the Total Connect Server
Setup screen by pressing TC Server (see next page).
Controlling Automation (Z-Wave) Devices Remotely
Use Total Connect to control Z-Wave devices: lamp modules (binary switch),
dimmer modules (multilevel switch), thermostats, garage door modules,
water valves, etc., from a smart phone, iPad®, AndroidTM Tablet, Blackberry®
or PC.
1. Access the Total Connect account and navigate to the Automation
section of the dashboard.
2. Select a displayed device and press the desired action. Refer to the
Total Connect Online Help Guide for further details on controlling ZWave devices.
– 24 –
Creating Scenes in Total Connect
Use the Automation section of the Dashboard in Total Connect to create up to
20 scenes. Refer to the Total Connect Online Help Guide for further details
and device limitations for creating an automation scene.
1. Access the Total Connect account and navigate to the Automation module.
Press Create New > enter a name for the scene > Select a Device > press
the check boxes for the various device actions desired for that scene. Set
the thermostat, if used, to the desired mode and/or temperature for that
scene. Press Save when done.
2. After scenes have been created, follow the Total Connect prompts to
synchronize the data with the VAM. Initiating a “Panel Sync” is required
before scenes created in Total Connect will display in the VAM’s menus.
Viewing and Controlling Total Connect Scenes from VAM
Use the Scenes icon to display and control scenes that have been created in
Total Connect.
1.
From the Main menu, press Automation and Scene Setup, then press
Remote. The screen displays a list of scenes created in Total Connect.
NOTES:
• The Local icon allows you to view a list of scenes created in VAM.
• Scenes created in Total Connect can be edited only via Total Connect.
2. To control a Remote scene, press or click the desired scene > press the
appropriate action (ex. Run).
Enabling Devices for Total Connect
1. From the Main menu, press Setup > System > TC Server.
2. Press TC Enable; the Z-Wave Device Management for Total Connect
screen is displayed.
3. Select the device(s) that you want to enable/disable in Total Connect.
NOTE: Devices are defaulted to “Enable.”
4. Press Save when done.
After devices have been enabled for Total Connect, follow the Total Connect
prompts to synchronize the data with VAM. Syncing is required before the
enabled devices will display in Total Connect.
– 25 –
NOTES:
1. Device IDs for Z-Wave devices could be different on VAM and Total
Connect web pages.
2. On Total Connect, the maximum number of supported devices is 40
switches, 3 thermostats, and 4 door locks.
Total Connect Server Screen for Troubleshooting
The TC Server screen displays the current server information and Z-Wave
device status. This information is typically used for IP connection
troubleshooting purposes in collaboration with a service technician.
Diagnostic Connect
Clear
TC Enable
To access Total Connect Server Information and Z-Wave Status from the
VAM press Setup > System > TC SERVER.
The Total Connect Server Setup screen is displayed with the current Server
information and Z-Wave Status (enabled/disabled).
NOTE: These fields are for reference only and cannot be edited.
Press Diagnostic Connect to test the connection to the AlarmNet servers.
– 26 –
Setup Menu
Use the setup menus to create local/remote access logins (account icon), set
the time and date, Language, User Profile, and connect the VAM to a new
wireless router.
Language
The VAM supports 4 languages: English (default), Español, Português,
Français. To change from the home screen, press Settings > Language,
select the desired language, and then press Save.
Email Setup
Email setup allows you to receive email notifications when one or more
system events occur. Your installer may have already set up email
notifications for you.
Email notification requires that you have an active email address.
• An SMTP account needs to be assigned to establish the email server
domain (i.e., the “from” address). When an email is transmitted, the VAM
will use this email to send the message.
• There are four programmable sets of events (labeled “Event 1 – Event 4”).
• Each event 1-4 can send notifications to up to four email addresses
(notification messages are pre-defined by the system based on the event).
• For each event 1-4, choose the conditions that will trigger notification:
Event Type
Security
Zones
Thermostat
Door Lock
Garage Door
Water Valve
Conditions that Trigger Notification
Disarm, Away Secured, Arm Stay
Alarm, Trouble, Restore
Temp Above or Temp Below an assigned temperature
Unlocked or Locked
Opened, Closed or Disabled/Failed
Opened or Closed
• Current Part. Icon: This is a reminder that email messages are based on actions
occurring only in the partition to which the VAM is assigned.
1. Press Setup > Email.
2. Press User SMTP to assign the user’s email server information. This
establishes the email server domain (the “from” address).
a. Select the email server name (email provider). Choose from GMAIL,
OUTLOOK, YAHOO, or Add NEW.
b. Enter the Email ID (user name) and PASSWORD for the email server.
c. The Email Server and SMTP port number fields are automatically filled
unless ADD NEW was selected.
– 27 –
3.
4.
5.
6.
If ADD NEW email server was selected, enter the appropriate SMTP
and port number information (see your email provider for details).
d. Press Save.
Press Event 1 to define the event types and conditions that will trigger
notifications to the chosen email address(es).
Enter up to four email address(es) to which Event 1 will send
notifications.
Press Save.
Repeat steps three through five for Events two through four if desired.
NOTES: If sending the e-mail, and it fails a failure notification icon will
display on the “User SMTP” icon in “Email Setup.” Verify your
SMTP server settings and make sure there are no security protocols
that need to be adjusted through your email provider’s setup options.
Local/Remote Access Log In Setup (Account Setup)
Local/Remote access lets the user access VAM’s menus directly via the
Internet when away from home. The home router must first be configured for
port forwarding. Refer to the router’s instructions for details on port
forwarding.
You can assign up to five user logins.
To set up a remote access log in, do the following:
1. Press Setup > Account.
2. Enter the desired user name and password.
Passwords must be a minimum of 8 alphanumeric characters, and must
include at least one uppercase letter, one lowercase letter, and one number.
3. Press Enable local access authentication, which enables the VAM to
require a username and password from an internal LAN (Local Area
Network) access.
NOTE: “It is recommended this option is enabled.” If this option is not
enabled any persons with a smart device can access the VAM’s webserver
by typing in the IP Address.
4. Press Save. The new user is displayed.
To clear a user’s login, press CLEAR.
– 28 –
To access VAM remotely, use a web browser and VAM’s network IP address
to go to the login screen. Enter the assigned user name and password to open
the main menu.
NOTE:
• Local or Remote login is blocked after 3 failed attempts. To reset remote
access, you must first connect to VAM locally via the home router, then
re-enable remote access. Press Setup > Account, then Enable for the
appropriate user then press Save.
• Port 443 is the fixed port assigned to the VAM and cannot be changed. It
is a secure login procedure, the URL must begin with HTTPS:// then the
external IP address. If not, you may receive an error of “There is a
problem with this devices security certificate.”
Time and Date Setup
The VAM can get the time from the control panel (use Get Time), or the time
can be set manually.
Set the time and date using the Set Time & Date option.
• When the time is set, it is stored in the keypad and sent to the control
panel when you press Apply. Additionally, the control panel downloads its
time into the VAM once an hour after the clock is set.
• If Get Time is pressed, the VAM downloads the time and date from the
control panel and exits the Set Time & Date screen.
Steps to Set the Time and Date
1. Press Setup > System > Time/Date Setup.
2. Select the Month, Year, Hour, and Minutes using the drop-down menus.
3. Select AM or PM (pressing toggles between AM or PM)
4. Select the desired date format using the MMDDYY drop-down menu.
Choose 12-hour (select the 12 Hour checkbox) or 24-hour format (uncheck
the checkbox).
5. If Daylight Saving Time is used in your time zone, press DST and set the
start and end DST month, weekend and hour. VAM automatically adjusts
the time when Daylight Saving Time starts and ends.
6. Press Apply to save the settings.
7. Select the Region from the Region drop-down menu and enter the
appropriate ZIP or Postal code.
8. A choice (checkmark = Yes; X = No) to copy the time to the control panel
may appear. “Yes” sets the control panel to the time entered in the VAM.
– 29 –
Options and ECP Address (for Installer use only)
IMPORTANT: The Options menu is intended for the installer only and the
settings should not be changed by the user. Changing these settings can
disconnect communication between VAM with the control panel and cause
system errors.
User Profile
This page collects the user’s data. The page data entries are as follows:
Name
Region
Zip Code
Device Name
Mobile Number
E-mail ID
NOTES:
• This page can be accessed from the home page by pressing Setup >
User Profile.
• The data for Region and Zip Code/Postal Code synchronizes to the
Time/Date setup page if completed during the initial setup. The e-mail
address synchronizes to the e-mail setup page, if completed during the
initial setup.
• The Zip Code option is needed for accessing daylight savings time for
your Z-Wave scenes.
Software Upgrades
Software upgrades may be available for this product. To ensure you have the
latest version, check the version in your system (see System Information
below). Software upgrades can be done manually, or you can set VAM to
automatically upgrade the software.
System Information
To view the current software version installed on your system:
Press Setup > System Info.
Automatic Software Upgrades
To receive automatic remote updates.
1. Make sure a blank SD card is installed (minimum
200 MB of available space is required.
2. When updates are available, the system will
automatically update the system.
NOTE: After a software upgrade, it is recommended that you delete your
browser’s Temporary Internet Files (cache). Undesired operation may occur if
these files are not deleted.
– 30 –
Appendix A
LED Status and Troubleshooting
LED Indication
(Green)
(Blue)
(Yellow)
Notes
Normal Operation
Boot Process, VAM is inaccessible
Slow Flashing: Final Boot Process, VAM is
inaccessible
Ready to Use
Fast Flash: Z-Wave is in the inclusion or
exclusion process
All 3 LED’s will scroll from top to bottom.
The VAM is currently in the default process
Legend
Trouble Shooting
Slow Flashing:
a. Loss of ECP communication with the
Security Panel (Check wiring and ECP
Addressing)
b. Internal Z-Wave module absent or loose
from the slot
Slow Flashing:
a. Connecting to the Router
b. Disconnected from the router (ex. Out of
range, router power down, interference etc)
All Flashing in Unison:
Failed to configure the WiFi router (verify
SSID/password, router has no internet
connection if DHCP used, incorrect ip address
if using Static)
= Solid
= Flash
= Solid
= Flash
= Solid
= Flash
– 31 –
– 32 –
Appendix B
FEDERAL COMMUNICATIONS COMMISSION (FCC) AND INDUSTRY
CANADA (IC) STATEMENTS
The user shall not make any changes or modifications to the equipment unless authorized by the
Installation Instructions or User's Manual. Unauthorized changes or modifications could void the
user's authority to operate the equipment.
FCC CLASS B STATEMENT
This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC
requires the following statement for your information:
This equipment generates and uses radio frequency energy and if not installed and used properly, that is,
in strict accordance with the manufacturer's instructions, may cause interference to radio and television
reception. It has been type tested and found to comply with the limits for a Class B computing device in
accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• If using an indoor antenna, have a quality outdoor antenna installed.
• Reorient the receiving antenna until interference is reduced or eliminated.
• Move the radio or television receiver away from the receiver/control.
• Move the antenna leads away from any wire runs to the receiver/control.
• Plug the receiver/control into a different outlet so that it and the radio or television receiver are on
different branch circuits.
• Consult the dealer or an experienced radio/TV technician for help.
INDUSTRY CANADA CLASS B STATEMENT
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
FCC / IC STATEMENT
This device complies with Part 15 of the FCC Rules, and RSS 210 of IC. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference (2) This device must accept
any interference received, including interference that may cause undesired operation.
Cet appareil est conforme à la partie 15 des règles de la FCC & de RSS 210 des Industries Canada. Son
fonctionnement est soumis aux conditions suivantes: (1) Cet appareil ne doit pas causer d' interférences
nuisibles. (2) Cet appareil doit accepter toute interférence reçue y compris les interférences causant une
réception indésirable.
RF EXPOSURE WARNING
The VAM must be installed to provide a separation distance of at least 7.8 in. (20 cm) from all
persons and must not be co-located or operating in conjunction with any other antenna or
transmitter except in accordance with FCC multi-transmitter product procedures.
Mise en Garde
Exposition aux Fréquences Radio: L'antenne (s) utilisée pour cet émetteur doit être installée
à une distance de séparation d'au moins 7,8 pouces (20 cm) de toutes les personnes.
DECLARACIÓN IFETEL
La operación de este equipo está sujeta a las siguientes dos condiciones
1. Es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. Este equipo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
DECLARACIÓN ANATEL
Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial,
mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.
– 33 –
USE OF THESE PRODUCTS IN COMBINATION WITH NON-HONEYWELL PRODUCTS IN A WIRELESS MESH NETWORK, OR TO
ACCESS, MONITOR OR CONTROL DEVICES IN A WIRELESS MESH NETWORK VIA THE INTERNET OR ANOTHER EXTERNAL WIDE
AREA NETWORK, MAY REQUIRE A SEPARATE LICENSE FROM SIPCO, LLC. FOR MORE INFORMATION, CONTACT SIPCO, LLC OR
IPCO, LLC AT 8215 ROSWELL RD., BUILDING 900, SUITE 950, ATLANTA, GA 303350, OR AT WWW.SIPCOLLC.COM OR
WWW.INTUSIQ.COM
TWO YEAR LIMITED WARRANTY
Honeywell International Inc., acting through its Security & Communications business (“Seller”), 2 Corporate Center
Drive, Melville, New York 11747 warrants its products to be free from defects in materials and workmanship under
normal use and service, normal wear and tear excepted, for 24 months from the manufacture date code; provided,
however, that in the event the Buyer presents a proper invoice relating to the purchased product and such invoice bears
a date later than the manufacture date, then Seller may at its discretion, reflect the warranty period as commencing at
invoice date. Except as required by law, this Limited Warranty is only made to Buyer and may not be transferred to any
third party. During the applicable warranty period, Seller will repair or replace, at its sole option and as the exclusive
remedy hereunder, free of charge, any defective products.
Seller shall have no obligation under this Limited Warranty or otherwise if the product:
(i) is improperly installed, applied or maintained;
(ii) installed outside of stated operating parameters, altered or improperly serviced or repaired by anyone other than the
Seller/Seller’s Authorized Service/Repair Center;
(iii) damage is caused by outside natural occurrences, such as lightning, power surges, fire, floods, acts of nature, or the
like; or
(iv) defects result from unauthorized modification, misuse, vandalism, alterations of serial numbers, other causes
unrelated to defective materials or workmanship, or failures related to batteries of any type used in connection with
the products sold hereunder.
Exceptions to Warranty With Respect to Honeywell Products listed below:
Hardwire Contacts and PIRs – Seller warrants parts for hardwire contacts and PIRs in accordance with the terms of the
above limited warranty for a period of five (5) years from the manufacture date code.
EXCLUSION OF WARRANTIES, LIMITATION OF LIABILITY
THERE ARE NO WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS
FOR A PARTICULAR PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL SELLER BE LIABLE TO ANYONE
FOR ANY (i) CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF
OR RELATING IN ANY WAY TO THE PRODUCT AND/OR FOR BREACH OF THIS OR ANY OTHER WARRANTY OR
CONDITION, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE
LOSS OR DAMAGE IS CAUSED BY SELLER’S OWN NEGLIGENCE OR FAULT AND EVEN IF SELLER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. Any product description (whether in writing or
made orally by Seller or Seller’s agents), specifications, samples, models, bulletin, drawings, diagrams, engineering
sheets or similar materials used in connection with the Buyer’s order are for the sole purpose of identifying the Seller’s
products and shall not be construed as an express warranty or condition. Any suggestions by Seller or Seller’s agents
regarding use, applications, or suitability of the products shall not be construed as an express warranty or condition
unless confirmed to be such in writing by Seller. Seller does not represent that the products it sells may not be
compromised or circumvented; that the products will prevent any personal injury or property loss by burglary, robbery,
fire or otherwise, or that the products will in all cases provide adequate warning or protection. Buyer understands that a
properly installed and maintained alarm may only reduce the risk of a burglary, robbery or fire without warning, but it is
not insurance or a guarantee that such will not occur or will not cause or lead to personal injury or property loss.
CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR
OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THE PRODUCT FAILED TO GIVE WARNING.
However, if Seller is held liable whether directly or indirectly for any loss or damage with respect to the products it sells,
regardless of cause or origin, its maximum liability shall not in any case exceed the purchase price of the product, which
shall be fixed as liquidated damages and not as a penalty, and shall be the complete and exclusive remedy against the
Seller. Should your product become defective during the warranty, please contact your installer to facilitate repair or
replacement with Seller pursuant to the terms hereof. Seller reserves the right to replace any defective product under
warranty with new, refurbished, or remanufactured product.
SUPPORT & WARRANTY
For the latest documentation and online support information, please go to:
https://mywebtech.honeywell.com/
For the latest warranty information, please go to:
www.honeywell.com/security/hsc/resources/wa
MyWebTech
Ê800-15629V2tŠ
800-15629V2
3/15 Rev. C
Warranty
2 Corporate Center Drive, Suite 100
P.O. Box 9040, Melville, NY 11747
Copyright ® 2014 Honeywell International Inc.
www.honeywell.com/security
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