947059_ISS4 Valcom V 9964 Feedback Eliminator/Msg. Stacker Technical Specifications Stacking Eliminator

User Manual: Valcom V-9964 Feedback Eliminator/Msg. Stacker Technical Specifications Valcom Miscellaneous - Telecomuserguides.com

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Issue 4

V-9964
Digital Feedback Eliminator/Message Stacker
General Design
The V-9964 is designed to eliminate acoustic
feedback and act as a message stacker. When
a page is made, the message is digitized and
saved. Upon completion of the live page, the
message is released for broadcast over the
speakers. While a message is being broadcast,
additional messages may be recorded with a
maximum of 4 messages queued per V-9964.
Additionally, up to four V-9964 units may be
chained together to allow up to sixteen
messages to be simultaneously processed.

Specifications
Features
•
•
•
•

•

•
•
•
•
•

Dimensions/Weight

Automatic Gain Control (AGC)
Adjustable VOX sensitivity
Compatible with Valcom Multi-Zone Control
Units and Station Adaptors
Two input channels: Switch selectable
primary and priority, or two channels with
equal priority; both inputs are switch
selectable for Loop Start or VOX operation
Two audio outputs:
600 Ohms with loop supervision to a page
control unit or 8 Ohms line level output to
amplified speakers
Background music input
Total of three normally open relay contacts
for PLAY, RECORD and BUSY mode
(one contact each)
LED status indicators for POWER,
RECORD, PLAY and BUSY
Dip switch option programming
Message abort feature

•
•

Nominal Specifications
Power requirements:
24VDC 200mA filtered
Input impedance:
600 Ohms
Input level:
-10dBm
Loop Output impedance:
600 Ohms
Line Output impedance:
8 Ohms
Output level:
-10dBm
VOX sensitivity:
3 seconds after
last sensed audio
Maximum recorded page time:
58 seconds
(28 seconds per V-9964 in call stacker Mode)
Frequency response:
Page:
80Hz to 7kHz
Background Music:
50Hz to 17kHz

Environment
Temperature:
Humidity:

Access
•
•
•
•

11.76" H x 7.10" W x 1.72" D
(29.87cm H x 18.03cm W x .37cmD)
2.6 lbs. ( 1.18Kg )

Vacant Loop Start Trunk Port or
C. O. Line Port
Page Port
Line Level Audio Feed
An adaptor is required for C. O. Line or
station access (see V-9970 or V-9940)

1

0 to +40°C
0 to 80% non-precipitating

947059

FCC Information

Control Input 2

This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference when the equipment is operated
in a commercial environment. This
equipment generates, uses and can radiate
radio frequency energy and if not installed
and used in accordance with the instruction
manual, may cause harmful interference to
radio communications. Operation of this
equipment in a residential area may cause
harmful interference in which case the user
will be required to correct the interference at
his own expense.

Provides contact closure activation when using a
Page Port.

Installation/Connection

Loop Out

Background Music Input
Connection for external line level music source
(Example: V-2952, FM Tuner).
NOTE: If using multiple V-9964 units in a
chained configuration, all speakers must
connect to the output of the last unit in the
chain.

Line Out
Output connections to Valcom amplified
speakers or 70 Volt amplifier Aux input.

Connects to Tip and Ring input on a Valcom
multi-zone page control unit.

Cabling
Category 3 or 5 twisted pair cable is
recommended for all Valcom distributed
amplified paging installations. Screw terminals
are provided for the basic connections. RJ45
jacks are provided for chaining multiple V-9964
units together. Removing the narrow right side
panel of the V-9964 provides access to controls,
connections and option switches. To remove
the panel, loosen the two screws holding the
panel in place and lift the panel.

Expansion In
RJ45 connection from the previous V-9964 in a
chained configuration.

Expansion Out
RJ45 connection to the next V-9964 in a chained
configuration. Closing a switch connected to pin
7 and pin 3 of either Expansion In or Expansion
Out will hold all queued recorded messages, on
all linked V-9964s. During this time, additional
messages may still be recorded into the
V-9964(s). Once the switch is opened, all
queued messages, including DTMF, will play in
their entirety.

Mounting
The V-9964 may be wall mounted or rack
mounted in a standard 19 inch equipment rack
using the brackets included.

Connections

Abort

See Figure 1 for a connection diagram.

To abort a message during play, connect an
external relay contact across the two abort
terminals.
NOTE: To abort a message during the record
sequence, press any DTMF button on the dial
pad of the access telephone.

Tip 1, Ring 1
INPUT 1 is the normal Primary or Call Stacker
system input, and connects to a Loop Start
Trunk Port, 600 Ohm Page Port or some Valcom
Page Controls.
Note: Do not connect to a C. O. Line.

Relay Closure Outputs
(PLAY) PLYSW and PLYMK
Normally open relay contact that closes while a
message is being broadcast.

Control Input 1
Provides contact closure activation when using a
Page Port.

(RECORD) RECSW and RECMK
Normally open relay contact that closes while a
message is being recorded.

Tip 2, Ring 2
INPUT 2 is the Override page or Call Stacker
line two input. If desired, connect this to a
second Loop Start Trunk Port or Page Port.
Note: Do not connect to a C. O. Line.

2

(BUSY) BSYSW and BSYMK
Normally open relay contact that closes when
the unit cannot accept any more messages.

SW3-4: Priority Port Options
Leave in "OFF" position when used as a Call
Stacker (SW4-4 is "ON").
Records Primary and Priority pages;
OFF
Priority page broadcast first
Priority page broadcast in real-time;
Primary page in progress is recorded ON
and broadcast after Priority page

Switches and Controls
NOTE: (OFF-Left) (ON-Right)
Refer to figure one for locations.
SW1: Tip 1 Ring 1
No Battery Feed (Page Port)
Battery Feed supplied (Loop
Trunk Port)
SW2: Tip 2 Ring 2
No Battery Feed (Page Port)
Battery Feed supplied (Loop
Trunk Port)

SW3-5: Message Playback Control
Play message once
Play message twice

OFF
ON

SW3-6, SW3-7: Pre-page Alert Tones
No tones
SW3-6 OFF
SW3-7 OFF
Single tone
SW3-6 ON
SW3-7 OFF
Dual tone
SW3-6 OFF
SW3-7 ON
Quad tone
SW3-6 ON
SW3-7 ON

OFF
ON

SW3-8: Inter-page Timing
1 Second between pages
3 Seconds between pages

SW5: VOX Sensitivity
Sets audio detection threshold for input ports.
SW4-1 or SW4-2 must be in the "ON" position
for this adjustment to be effective.
SW5
Level
SW5 Level
0
-20dBm
8
-28dBm
1
-21dBm
9
-29dBm
2
-22dBm
A
-30dBm
3
-23dBm
B
-31dBm
4
-24dBm
C
-32dBm
5
-25dBm
D
-33dBm
6
-26dBm
E
-34dBm
7
-27dBm
F * -35dB

OFF
ON

SW4-1: Primary or Line 1 Page Access
Loop detect
OFF
Audio detect
ON
SW4-2: Priority or Line 2 Page Access
Loop detect
OFF
Audio detect
ON
SW4-3: Pre-Record Ready Tone
Normal (3 seconds delay) with ready
OFF
to record tone
No pre-record tone; allows
ON
immediate recording activation
Note: This option is effective only when the
inputs are set for LOOP start (SW4-1 OFF).

*Typical Setting

Program DIP Switch Settings
NOTE: (ON-Left) (OFF-Right)
SW3-1: DTMF Signaling Options
No DTMF signaling (single zone)
DTMF signaling (multi-zone)

OFF
ON

OFF
ON

SW4-4: Normal or Call Stacker Mode
2 Inputs-Primary and Priority
OFF
2 Inputs will function as Call Stacker
ON
Note: Only one Priority port may be used on
a Multi V-9964 system.

SW3-2, SW3-3: Number of Digits to Receive
Before Recording the Page.
1 Digit
SW3-2 OFF
SW3-3 OFF
2 Digits
SW3-2 ON
SW3-3 OFF
3 Digits
SW3-2 OFF
SW3-3 ON
4 Digits
SW3-2 ON
SW3-3 ON

SW4-8 Output Control
Slave unit in a Chained system;
Multiple V-9964
Single unit or Master in a Chained
system

3

OFF
ON

4

Valcom equipment is not field repairable.
Valcom maintains service facilities in
Roanoke, VA. Should repairs be necessary,
clearly tag the unit with your company name,
address, telephone number, contact person
and a description of the problem. Send the
unit to:

Technical Assistance
When trouble is reported, verify the unit is
turned on and there are no broken
connections leading to the unit.
Assistance in troubleshooting is available
from the factory. When calling from the job
site, you should have a Volt/Ohm Meter and
a telephone test set available for testing. Call
(540) 563-2000, press 1 for Technical
Support, or visit our Website at
http://www.valcom.com.

Valcom Inc.
Repair and Return Department
5614 Hollins Road
Roanoke, VA 24019-5056

VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under conditions of
normal use and service for a period of one year from the date of shipment. This Limited Warranty obligation shall be limited to the replacement, repair or
refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts
and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to
additional charges for parts and labor).
This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation,
maintenance, installation, removal or use of the product. The maximum liability of Valcom under this warranty is limited to the purchase price of the
specific Product covered by the warranty.
Disclaimer. Except for the Limited Warranty provided herein, the product is provided “as-is” without any warranty of any kind whatsoever including, without
limitation, any WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified
immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.
Headquarters:
Valcom, Inc.
5614 Hollins Road Roanoke, VA 24019-5056
Phone: (540) 563-2000 FAX: (540) 362-9800

5

ON

O FF

PO W E R O N LED

N O T U SE D

N O T U SE D

N O T U SE D

5

N O T U SE D

N O T U SE D

N O T U SE D

4

System M ode

C AL L ST AC KER PR IM AR Y / PR IO R IT Y

3

To ne s

N O TO N ES

2

Priority Inp ut

AU D IO D E TEC T LO O P DE TEC T

1

Prima ry Input

AU D IO D E TEC T LO O P DE TEC T

ON

SW3 Options

PR E-R E CO R D TO N E

O FF

8

In ter Pag e T im in g

3 Secon ds

1 Secon d

7

Alert T on es

Se e C hart 2

Se e C hart 2

6

Alert T on es

Se e C hart 2

Se e C hart 2

5

M essage Pla y

Play Tw ice

Play O nce

SYSTEM BUSY LED

4

In pu t 2 Pla y Op tions

R ea ltim e Play

R eco rd & Play

3

R eco rd D igits

Se e C hart 1

Se e C hart 1

2

R eco rd D igits

Se e C hart 1

Se e C hart 1

1

D TM F O p tio ns

D TM F R e co rd

N O D TM F R e cord

RECORDING LED

P LAY ING LE D

BUSY MAKE

BSYSW

BUSY SWITCH

RECMK

RECORD MAKE

RECSW

RECORD SWITCH

PLYMK

PLAY MAKE

PLYSW

PLAY SWITCH

ABORT

ABORT
CLOSURE
INPUT

Se ttin gs to sele ct th e n um be r o f D TM F Digits to R ecord

SW3-2 OFF

Two Digits

SW3-2 ON

SW3-3 OFF

Three Digits

SW3-2 OFF

SW3-3 ON

Four Digits

SW3-2 ON

SW3-3 ON

BACKGROUND
MUSIC LEVEL

SW3-3 OFF

Expansion

One Digit

CHART 2 (Switches SW3-6 & SW3-7)

RJ45 for
Expansion Output
RJ45 for
Expansion Input

Se ttin gs to sele ct Pre Pa ge Ale rt To ne s

No Tone

SW3-6 OFF

SW3-7 OFF

Single Tone

SW3-6 ON

SW3-7 OFF

Dual Tone

SW3-6 OFF

SW3-7 ON

Quad Tone

SW3-6 ON

SW3-7 ON

8
7
6
5
4
3
2
1

OPTION
SWITCHES

BSYMK

ABORT

CHART 1 (Switches SW3-2 & SW3-3)

8
7
6
5
4
3
2
1

OFF

N O T U SE D

N O T U SE D

OFF

N O T U SE D

6

ON

7

VOX
SENSITIVITY

C H AIN E D U N IT

ON

O utput C ontrol M ASTER U N IT

SW4 Options

8

SW 3

(+) Ground

CONTACT CLOSURE
OUTPUTS

Switch Options
SW 4

POWER INPUT
(-) -24VDC

Fuse: 1 A m p 250V
2 A G F a s t A c tin g

Loop Out
Loop Out
Line Out
Line Out
BACKGROUND
MUSIC INPUT
TIP 2 / RING 2
CONTACT CLOSURE INPUT

BGM

600 OHM LOOP
OUTPUT TO VALCOM
PAGE CONTROL UNIT
OR OTHER DEVICES

8 OHM OUTPUT TO
VALCOM SPEAKERS

BGM
CTRL 2
CTRL 2

RING 2
TIP 2
TIP 1 / RING 1
CONTACT CLOSURE INPUT

CTRL 1
CTRL 1

RING 1
TIP 1

V-9964

OFF ON

FIGURE 1: CONNECTIONS AND CONTROLS
(ACCESSIBLE WITH SIDE PANEL REMOVED)

OFF ON

6

SW2

BATTERY
FEED 2

SW1

BATTERY
FEED 1

System
Access
Inputs



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