Welcome To ITS Induction Kit

User Manual: Welcome to ITS - Induction Kit

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Information
Technology
Services
INDUCTION KIT
CONTENTS:
A Message
from
the
Director
ITS
Mission
Statement
Who
we
are and
what
we
do
Salaries
Superannuation
Leave
procedures
Timesheets
Building
Access
Staff
Card
Staff
Recognition
and Development
Workplace
Health
and
Safety
Staying
safe
Parking
information
Travelling
on
ITS
business
Staying
in
touch
(phones
and mail)
Lost
property
The Tea Club
Unions
and
Associations
University
Policies
Staff
Assistance
Services
Facilities on
campus
Included
in
this
kit
are
the
following
useful
forms
and
brochures:
•
Campus
map
• ITS Organisational Chart
• Tax declaration
• Method
of
Salary Payment
form
• Sample leave
form
• Sample
overtime
form
•
Form
for
Emergency
and
After
hours
contact
• ITS Phone
list
•
Car
parking
guide
•
Information
on
parking
fees
•
Staff
club
brochure
and
membership
application
form
3
4
5
7
9
10
12
12
12
13
14
15
17
17
18
19
19
20
21
22
23
ITS Mission Statement
ITS
is
presently
divided
into
four
groups
-
Customer
Services,
Network
Services, System Services and Corporate Services.
11:1*
Customer
Services
comprises
the
following
workgroups:
«:.9/'
Operations and Helpdesks
Client Services
Training Services
Voice Operations and
User
Administration
Systems
Integration
Account
Management
Note from Associate Director, Customer Services ,-/['LGt_0/'-rLc;;C
Network
Services
comprises
the
following
workgroups:
Remote
Access
Internet Services
Software
Infrastructure
Voice
Networks
Data
Networks
(including
Network
Implementation
and
Network
Design)
Note from Associate Director, Network Services
System Services
comprises
the
following
workgroups:
Infrastructure
Management
Server and
Security
Systems
Software Services
Client
Systems
Management
Information
Presentation Services
AusCERT
Note from Associate Director, System Services
Corporate Services
comprises
the
following
workgroups:
Audio
Visual Services
Repair Services
Business
and
Vendor
Management
Human Resources and
Staff
Development
Note from Associate Director, Corporate Services
All salaries are paid fortnightly. The official pay day is the last Friday of the pay
fortnight, but traditionally salaries are paid on the Thursday of pay week. New full-
time employees who commence with us
in
the middle of a pay period will normally
have to wait until the following pay fortnight to obtain their first pay. Casual staff
should note there
is
always a fortnight delay
in
receiving their first pay.
Payment
is
made directly to the staff member's nominated bank account. This
is
why
it
is
important to immediately complete the Method of Salary Payment form that came
with this booklet.
Tax
Deductions
Income tax regulations required the University to make income tax deductions at the
time of the payment of all salaries. To ensure the correct rate of tax
is
deducted, all
employees must complete a Tax Declaration Form. Most employees will wish to
claim the tax-free threshold. If this
is
not claimed, approximately half the gross salary
of the employee will be deducted as tax.
Salary Packaging
All ITS staff on continuing appointments are eligible to apply for salary packaging.
Salary packaging allows you to arrange your remuneration so that your income tax
is
legitimately reduced. At present, ITS employees can salary package their personal
superannuation contributions for up to 50% of their gross income.
If you wish to explore this option further, please talk to Human Resources, ITS.
Deductions
The University has payroll deduction arrangements for contributors to the major
health insurance funds, ambulance service, unions and the University of Queensland
Staff Club. Employees who wish to make such payments via payroll deductions
should complete a Payroll Deduction Authority Form, available from ITS Human
Resources.
Allowances
Some positions and duties attract allowances over and above an employee's nominal
salary rate. These include on-call allowances for employees rostered to be on-call
over a weekend or week night; late shift allowance for employees rostered on a late
shift; and tool allowances for employees who are required to purchase tools for use
at work. These allowances are paid automatically and the employee's supervisor is
responsible for informing the appropriate authorities as to the allocated rosters.
Higher Duties Allowance (HDA)
is
paid where
an
employee
is
appointed to perform
all the duties of
an
employee
in
a higher position, for a period of more than 5 working
days. Such an employee is paid for the whole of that time at the minimum rate
prescribed for that higher position. Where higher duties
is
considered necessary for
an employee, the supervisor of that employee will inform the appropriate authorities.
Overtime
ITS employees must obtain approval from their supervisor before overtime can be
worked. Where overtime
is
worked, employees should completed an Overtime Claim
form and give it to the relevant supervisor for signature. The signed form will then be
forwarded to Human Resources,
ITS,
who will put it
in
for processing.
A sample overtime form
is
included
in
this
kit.
All ITS staff are required to join the Superannuation Scheme for Australian
Universities (SSAU) and the Tertiary Education Superannuation Scheme (TESS).
SSAU
The University contributes 14% of an employee's salary to SSAU, and employees
contribute a further 7% via automatic deduction from their fortnightly pay.
(Classifications up to
HEW
Level 3 are required to join SSAU as half contributors.
Employees contribute 3.5% of salary, and the University 7%
of
the employee's
salary. Employees
in
this category may opt to contribute at the full rate at any time.)
For more information on the SSAU scheme, visit the following website:
httpJlwww.unisuper.com.au/
TESS
All employees who are likely to earn
in
excess of the current tax-free threshold are
automatically enrolled
in
TESS. If an employee
is
also a member of SSAU, the
University contributes
3%
of
the employee's salary to their TESS account.
If
the
employee
is
not an SSAU member, the University contributes 7% of the employee's
salary to their TESS account.
For more information on the TESS scheme, visit the following website:
httpJlwww.unisuper.com.au/
All new employees should receive a membership application for SSAU/TESS with
their offer of appointment.
ITS full- and part-time employees are entitled to many different types
of
leave (casual
staff do not accrue sick leave or recreation leave, but do accrue Long Service leave).
The most frequently used types are detailed below; others are found on the leave
types list on the next page. The procedure to apply for leave
is
as
follows:
For all leave (other than sick leave), the employee must obtain the supervisor's
permission for the requested dates, then emailleave@its.uq.edu.au giving the details
of
the type
of
leave required and the relevant dates. You must request leave before
you take
it.
For sick leave, an employee who is sick must call Human Resources on 3365 4441,
or emailleave@its.uq.edu.au half an hour before his/her usual starting time. Human
Resources will then inform the employee's supervisor. For absences longer than
three consecutive working days, a medical certificate must be obtained from a doctor,
and submitted to Human Resources with a signed leave application form (see
below).
For all types
of
leave, a leave application form will be processed by Human
Resources, and sent to the employee; this form must be signed by the employee and
his/her supervisor and returned to Human Resources, (Corporate Services), ITS, as
soon as possible.
Employees will receive notification
of
leave being taken on their pay advice slip,
under 'messages'.
LEAVE TYPES
Recreation Leave
All ITS employees are entitled to 4 weeks recreation leave per annum (accrued at a
rate
of
1 &
213
days a month). This amount
is
cumulative across years, but employees
are strongly encouraged to take the leave during the year in which it was earned.
Sick leave
ITS employees are entitled to 10 days paid sick leave per annum. This amount is
cumUlative across years.
Carer's leave
ITS employees are entitled to five day's carer's leave per annum. This type
of
leave
allows an employee to take time off to care for a loved one who
is
dependent on the
employee for care (ie a partner, parent, or child). Carer's leave does not accumulate
across years.
Study/exam/eave
ITS employees who are studying part-time to improve their qualifications and skill
level in their area of employment, are offered one half-day
of
leave per exam, plus
another half-day to study for any exam.
Maternity/paternity leave
ITS offers five days paid paternity leave for the birth of a child and 3 months paid
maternity leave. We also offer adoption leave for the same periods.
Long service leave
Thirteen weeks long service leave
is
available to ITS employees after ten years
of
continuous service. This type of leave accrues at the rate of 1.3 weeks per year each
year thereafter.
Leave type Code Leave type Code Leave type Code
Ado tion Leave No Pa ADWOP Assisted Dev Pro ADP Armed Forces/Cam AFCA
Carer's Leave CARER Conference Leave CONF Armed Forces/Course AFCO
Leave to Attend Exam EXAM Ju Service JURY Bereavement Leave BRVT
Paid Adoption Leave ADPN
Sick
Leave/
No
SLWP01 Leave without Pay LWOP
Medical Certificate
Paid Maternity Leave MLWP
Sick
Leave
Family/
SLWP02 Long Service Leave LSL01
Medical Certificate
Paid Paternity Leave PLWP Sick Leave/ Medical SLWP03 Long Service Leave LSL02
Certificate Famil
Recreation Leave REC01 Time off
in
Lieu TOIL Paid Extend Special SPCLV2
Leave
Recreation Leave Family REC02 Unpaid Sick Leave SLWOP Paid leave to Attend COURSE
Course
Stu Leave Prior Exam STUD UQ Witness at Court WITNES Paid S ecial Leave SPCLV1
Unpaid Maternity Leave MWOP
Voluntary
Banked
VBTM Unpaid Special Leave SPLWOP
Time to Count as Service
Unpaid Paternity Leave PWOP WorkCover WCOMP
ITS employees must submit a timesheet each week, using the
INVIS/C system to record the details. Any leave taken must
also be recorded. Appropriate codes are supplied by
supervisors. Each timesheet must be submitted by the
employee, and approved by the employee's supervisor. Training
in
INVIS/C will be provided.
Casual staff must also complete a pink timesheet form each week. These are
available from Human Resources, ITS. All casual timesheets must be delivered to
Human Resources, ITS, by 1
Dam
on
the Tuesday following pay day. For instance, if
pay day occurs on Thursday
19
September, casual timesheets are due at HR
on
Tuesday 24 September. It
is
the staff member's responsibility to ensure the approved
form (containing supervisor's signature,
as
well as employee's signature)
is
completed and given
to
Human Resources
in
time.
Access to the Prentice Building
is
through keys and swipe cards. You will be issued
with the appropriate keys and swipe cards to allow you access to areas you need to
go. If you lose your keys, the locks must
be
changed and everyone issued with new
keys. If you lose either your keys or your swipe card, please alert the Finance Officer,
Business and Vendor Management
as
soon
as
possible.
All ITS employees should obtain a Staff Card, to be carried at all times while on
campus. Upon commencement of duty, we will arrange a requisition which you take
to
the Ouhig Building
in
Building 2
at
St Lucia or to the Student Centre at Ipswich.
Your photograph will be taken, your details recorded and a credit card-sized
10
will
be produced. You may need to wait for a week or so before you can collect your
card. Your card will also serve
as
your Library card and should be taken
to
the
relevant area of the Library for validation.
The Staff Recognition
an'd
Development Program
is
a University-wide program
designed to reward performance and offer opportunity for review. The programme
is
implemented by
an
annual review meeting. This
is
a structured discussion about job
duties and goals, recognition
of
performance and personal development for the
employee. The review aims to encourage clear communication between an
employee and his/her supervisor.
All University employees undergo a probation period at the commencement of their
employment. Probation periods are
as
follows:
Level 8 and above 6 months
Levels 6 and 7
12
weeks
Levels 4 and 5 8 weeks
Levels 1-3 4 weeks
During this time, employees are given regular feedback
on
their performance and are
formally reviewed prior
to
the completion
of
their probationary period. If job duties
and performance standards are not being met before the end of the probation, the
employee's appointment will not
be
confirmed.
The annual performance review provides the basis
for
the supervisor's
recommendation
on
incremental progression. An increment will be granted to
an
employee not already at the top of their HEW scale, unless their performance
is
assessed through the Recognition and Development Programme as unsatisfactory.
Staff
Development
Courses
The University offers a program of courses
each year, designed to assist staff in
improving their
work
skills and in their
personal development. From time to time,
Human Resources,
ITS,
will send out centre-
wide
em
ails detailing upcoming courses. All
ITS
employees
are
welcome
to take
advantage
of
these courses, but must,
of
course, have their supervisor's approval to
attend.
ITS ensures compliance with the Workplace Health and Safety Act 1989. ITS takes
seriously its responsibility to provide a safe system of work and staff are expected not
to expose themselves or others to any unnecessary risks. Supervisors are expected
to ensure staff are trained
in
safe and efficient methods of operating all equipment.
Appropriate awareness of Occupational Health and Safety Responsibilities,
as
quoted at http://www.uq.edu.au/ohs/stru-jstaff.html:. is required. Individual staff
members are to comply with the requirements of Queensland occupational health
and safety (OH&S) legislation and related OH&S procedures developed by the
University, department or section.
Performance Criteria:
1) Staff must comply with safe working procedures: follow safe working
procedures established by the University, department or section; follow OH&S
directions of the head of the department/section or supervisor.
2) Where personal protective equipment (PPE) is required to control hazards
in
the workplace, staff are required to wear and maintain the PPE as directed or
as required in OH&S procedures. Staff must use other safety and emergency
equipment provided
in
the workplace as directed or as required
in
OH&S
procedures.
3) When requested, staff should assist the supervisor and other workers
in
the
risk assessment of workplace hazards.
Employess are expected to report OH&S problems. Workplace hazards must be
reported to the supervisor. Any injury or illness arising from workplace activities must
also be reported.
The University of Queensland's Occupational Health and Safety Unit
is
responsible
for the implementation of the Senate's policy for providing safe and healthy work
environments throughout the University. The Unit can provide advice, assistance,
workplace monitoring and training on occupational health and safety matters. The
extension number for all enquiries
is
52365.
Any workplace accident, injury, incident or illness should
be
reported to the Director,
Occupational Health and Safety by using the Accident, Injury and Incident Report
Form, available from Human Resources, ITS. Upon completion, this form should be
returned to Human Resources, who will forward it to the appropriate authorities.
A Hazard Report From should be used where a hazard
is
detected, but where no
dangerous incident, accident or injury has yet occurred. Upon completion, this form
should be returned to Human Resources, who will forward it to the appropriate
authorities.
Eye Tests
All ITS employees who use a workstation for more than 50% of their working hours,
are required to have an eye test. The University covers the cost of the initial test, but
it is the employee's responsibility to remedy any problems which arise from such
testing, at his/her own expense. Human Resources,
ITS,
will arrange the initial test
for you and inform you of further details.
Work
Cover
Queensland
All University
staff
are covered by Work Cover Insurance. This provides
compensation to employees for loss of wages and/or medical expenses occasioned
as a result of accidents which occur during the course of employement, or while
travelling to or from the place of employment.
In
the event of
an
accident, the employee must immediately advise their supervisor,
complete the WorkCover Application for Compensation, a Workers Compensation
Claim Form and a Tax Employment Declaration if wages are being claimed. These
forms must
be
accompanied by a Worker's Compensation Medical Certificate signed
by the doctor who attended the injury. All the forms and medical certificates must be
returned to your supervisor for forwarding
to
Human Resources,
ITS.
Where there
is
no
apparent injury resulting from
an
accident, the employee should
still complete a Work Cover Application for Compensation and endorse it "No
immediate claim -report only". The employee will then
be
covered against the
possibility of subsequent injury resulting from the accident.
The University has gone to considerable lengths to provide a safe environment on
campus. The list
of
reminders below
is
to assist employees to achieve personal
safety:
Safety
Buses
These free buses operate at night
on
the
St
Lucia campus. Buses cover the campus
(carparks, colleges etc.) and Sir Fred Schonell Drive (to West End ferry and Gailey
Road). A free bus also runs during semester between the Dutton Park ferry and
nearby train stations and City Council bus stops.
The campus safety buses are
in
two-way contact with Security. Non-scheduled stops
can
be
arranged through Security, or
by
hailing the driver.
The safety bus timetable with map
is
available from Security, Media and Information
Services, or the Student Union's Women's Equal Opportunity Office.
Emergency
Call Points (ECPS)
St Lucia has 18 ECPs
on
campus, Ipswich has 9 ECPs and Gatton has 5 Emergency
Phone Points. These points are a direct line to Security and are installed for
emergency situations relating to personal safety. Pressing the button provides
immediate communication with Security and activates
an
alarm which brings Security
personnel to that location.
The emergency call points are distinguished by
an
illuminated 'Emergency -Security
call point' sign and are located as follows on the St Lucia campus (for other
campuses, see Directory maps located around the campus):
# Chancellor's Place (outside the Otto Hirschfeld Building);
# Campbell Road end of the Commerce building
# Cooper Road cul-de-sac (between the Priestley Building and the Physics
Annexe);
# Dutton Park ferry terminal;
# City Cate ferry terminal
# Warehouse complex
on
Sir Fred Schonell Drive;
# Molecular Biosciences I Plaza;
# all levels of the two multi-level car parks off Sir Fred Schonell Drive;
# Walkway behind carparks, leading to Glasshouse Road; and
# Staff House Road (turning circle outside the Staff Club).
Toll-free
number
1800 1800 123 (listed on all public phones located
on
campus)
is
a direct free line to
Security.
Emergency
phone
Available on campus internal telephone system by calling extension 53333 (direct
line to Security).
Preferred
Pedestrian Paths
at
Night
These paths have extra lighting and are more regularly patrolled by St Lucia Security
personnel.
UniSafe
Escorts
Security personnel are available to escort employees at any time to anywhere on
campus. To arrange this, contact Security on extension 51234 or free call 1800 1800
123.
Literature describing these six avenues to assist you
in
maintaining safety can be
obtained from the Security sections.
As part of its concern for personal safety the University urges awareness
of
the
dangers inherent
in
any comparably sized community. Staff can help make the
campus safer for everyone by recognising and taking conscious steps to avoid
potentially risky situations and by reporting any suspicious behaviour to Security.
Tips to help you take charge of your own safety:
#
Be
alert and walk purposefully. Confidence deters attackers.
# Carry a personal alarm, or be prepared to scream "No!" loudly and get away if
threatened.
# Avoid lonely or gloomy places, especially at night -walk with a friend, a
UniSafe escort, or stay with a crowd.
The University is divided into three major permit zones (Red, Blue,
Green) designated according to the proximity of parking spaces to the
centre
of
the campus. Details
of
the zones are shown on the
University Car Parking Plan
(a
copy
is
included
in
this kit). Permanent
guaranteed parking
is
available on the St Lucia campus
in
the Multi-
Level car parks. There are also parking facilities for visitor and casual
parking, motorcycle parking, disabled parking and car pooling.
Costs for parking permits vary according to the zone chosen. Further details on fees
and permits may be obtained from the Traffic Administration section (Level
1,
JD
Story building, St Lucia) or from the Student Centre, Ipswich or the Property and
Facilities Building, Gatton.
You should take your Offer Letter with you when applying for a permit.
If you are required to use a University vehicle for work purposes, you will be asked to
complete
an
Authority
to
Drive form. These are available from Human Resources,
ITS. You should bring your driver's licence with you
as
a copy will need to be taken.
If you need to book a University vehicle, you will need to speak with the Finance
Clerk at Business and Vendor Management,
ITS.
Other options for work-related travel include:
Public
transport. The Univesity runs Campus Express buses from St Lucia to
Ipswich and Gatton. Fares are:
St
Lucia to Ipswich $4 one way;
St
Lucia to Gatton $6
one way. You must show your
10
card when boarding the bus. Timetable enquiries
can
be
made
on
ext 11403.
Taxi. Vouchers are available from the Finance Clerk, Business and Vendor
Management.
Use
of
own car. You can claim mileage for the use of your own car on ITS business.
Telephones
All employees will have access to an extension number.
All extension numbers are five digits -
at
the
St
Lucia and
Gatton campuses, beginning with a 5 (ie 5xxxx); at the
Ipswich campus begining with a 1 (ie 1xxxx).
If calling the University from outside, simply preface the
extension number with 336 for St Lucia and Gatton or
338 for Ipswich.
Voice mail is available and can be arranged through
Voice Operations (ext 51602). Please gain your supervisor's approval before making
any request for voice mail to
be
added to your extension.
University telephones should not generally be used for making or receiving private
telephone calls.
An ITS phone list is included
in
this kit. It is important that you keep Human
Resources informed if your extension number should change, so that the phone lists
can be updated. University-wide phone books are available. Both the ITS and the
University phone lists are also found on the web (www.its.uq.edu.au/staff or
www.uq.edu.au/contacts
).
Mail
All outgoing mail (for other departments or outside the University) should be placed
in
the mailbag outside Client Services on Level
2.
Please
note
that
outgoing
mail
should
only
be
placed
in
this
bag
if
the
bag
is
hanging
on
the
trolley
by
both
hooks.
Mail for other departments within ITS should
be
placed
in
the appropriate
work group's pigeonhole
in
the Tea Room on Level
4.
All incoming mail will be distributed to the workgroup pigeonholes
in
the Tea Room
on Level
4.
Mail
is
delivered and distributed twice a day (at approximately 10
am
and 3 pm).
Email
All ITS staff are given access to the Internet and their own work email address. Your
workgroup supervisor will assist you to complete
an
"Application for Dialin Access
and Email for Staff" form and Client Services will set up
an
account for you from this.
-~----
--------
Most
email
addresses
will
take
the form
of
[your
first
initial].[your
surname]@its.uq.edu.au
Your supervisor will also arrange for you to be given access to the appropriate
servers and shared drives and ensure your email address is placed on the centre
mailing list.
Please note that when setting up your email signature, it
is
ITS policy [NB:
this
is
still
under
discussion
and
may
be changed] that your contact details should be
clearly set out
as
follows:
[Your name]
[Position title]
Information Technology Services
The University of Queensland
Helpdesk 07 3365 6000
Email [your email address]
Internet www.its.uq.edu.au
Lost
Property
Lost property at St Lucia
is
located
in
the Security Annexe
in
Services Road (behind
the Veterinary Science Building). If you have lost or found someting, please pick up
or hand in at Security, or phone extension 51129.
Lost Property at Gatton campus
is
located
in
the Security Office
in
the
NW
Briton
Building -please call extension 51234.
Lost Property at Ipswich campus
is
located
in
Building 2 - please phone extension
51234.
The Tea Club
ITS
does not provide tea, cofferr, milk or sugar for its staff. However, for a nominal
yearly fee, you can join the Tea Club. This
is
a cheap and convenient way of
ensuring you always have a cuppa to hand. For details, phone the convenor on ext
54796. The Tea Room on Level 4 does have some crockery and cutlery, but you may
wish to bring your own cup or mug and keep it handy.
ITS does have a cleaner who keeps the Tea Room clean and tidy, but you can assist
by clearing your own dishes where possible.
Home
loans
The University of Queensland has a special arrangement with the Commonwealth
Bank whereby
UQ
employees can apply for personal home loans at a lower interest
rate. For further details, see the Handbook
of
University Policies and Procedures,
Section 5.30.13 (web address: http://www.uq.edu.au/hupp
).
Staff at ITS are entitled to join a union. Application forms are available from
Personnel Services, the
ITS
union delegate or directly from a Union office.
The
Australian
Services
Union
covers administrative officers, clerical workers,
secretaries, computer personnel and library assistants/attendants.
The
State
Public
Services
Union
Queensland
covers laboratory technicians,
librarians, technologists, professional and scientific officers and laboratory staff.
The
Australian
liquor
Hospitality
and
Miscellaneous
Workers
Union
covers
tradespeople (other than electricians), cleaners, grounds staff, security, child care
workers, laboratory staff and printing staff.
Staff
Associations
The
Staff
Club
provides excellent dining and function facilities. The a la carte
restaurant, bistro, lounge bar, members' bar and bottleshop are available to
members and their guests only.
Membership
is
open to staff and graduates upon payment of an entrance fee and
annual subscription. Current fee structures and a membership application can
be
found
in
the Staff Club brochure included with this
kit.
Activities organised for members include themed dinners, breakfasts with speakers,
wine and cheese nights and wine appreciation courses. Other benefits include
excellent wine-buying schemes, membership
of
groups such as the Fine Wine and
Food Group and reciprocal membership with other university clubs.
An exclusive arrangement with BankWest makes Club members eligible for home
loans at highly competitive interest rates with reduced or waived bank fees.
The
University
of
Queensland
General
Staff
Association
Membership of the Association
is
open to all members
of
the general staff
of
the
University of Queensland.
It
is not
an
industrial union. The Association maintains
contact with its members through a newsletter whic is published several times each
year. There is a small annual subscription fee and formal application forms are
obtainable from the President or Vice-President. See the internal telephone directory
(under 'General Staff Association UQ') for current GSA contacts and phone numbers.
Drug-related
policies
ITS expects its employees to contribute to the provision
of
a workplace and learning
environment free from alcohol, tobacco and other drug-related harm.
Alcohol
The University recognises the positive social use of alcohol and encourages, through
its policies and model practices as an employer and an educator, responsible and
moderate use by staff and students. Alcohol may only be consumed on licensed
premises.
Smoking
Smoking is prohibited
in
all buildings
of
The University
of
Queensland, including
laboratories, lifts, libraries, public office space, tea rooms, common rooms, and
shared working accommodation.
Policy
against
racism
The University has a formal policy against racsim. Further information about this
policy and grievance procedures can be obtained from the Office of Gender Equity.
Gender
Equity
The role
of
the Office of Gender Equity
is
to lead the development of policies,
strategies and procedures which will enable the University to fulfil its commitment to
the achievement
of
gender equity
in
employment and
in
education.
Sexual
Harassment
The University
of
Queensland takes sexual harassment seriously. Sexual
harassment
is
defined as any form of sexual conduct that
is
unwelcome, uninvited
and unwarranted. It may include sexual suggestions, dirty jokes, derogatory
comments, or touching. Anyone feeling a need to discuss a personal case
of
sexual
harassment may talk to a Referral Officer
in
the knowledge that the matter will be
handled with discretion and understanding. Referral Officers hold information leaflets
on the University's sexual harassment policies and procedures. A list
of
Referral
Officers, along with further information,
is
detailed
in
the Sexual Harassment
brochure which may be obtained from the Office
of
Gender Equity.
Outside
work
and
business
interests
ITS employees have a primary commitment to the duties
of
their appointment and
position within the University. If an employee
is
involved
in
outside activities,
including work with another employer, either paid or unpaid, those activities must not
impinge upon or take advantage of the appointment at the University. The Handbook
of
University Policies and Procedures, Section 2.10.3 has further details (web
address: http://www.uq.edu.au/hupp
).
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Health
Service
The University Health Service provides advice and assistance to students and staff
for work-related problems and injuries. Referral to specialists
is
part
of
this service.
Contact -St Lucia: Ground floor, Gordon Greenwood Building
32
Contact -Ipswich: Building 1
Contact -Gatton: Sr Matthew Middleton
A Dental Surgery and Optometrist are located in the Student Union Arcard (Building
21
) at St Lucia.
A Physiotherapy Clinic
is
available at the St Lucia campus.
Staff
Assistance
Services
Staff Assistance Services (SAS) provide confidential and voluntary counselling and
assistance for all University of Queensland staff. Its purpose
is
to help staff resolve
problems which affect their work performance or their ability to function socially within
their work environment.
SAS counsellors have extensive experience
in
helping people deal with a range
of
personal, emotional and work-related problems, such
as:
• anxiety, depression and lack of concentration
• ongoing stress and burnout
• alcohol or substance abuse
• grief and bereavement
• financial or legal concerns
• marriage, family and relationship difficulties
• career direction concerns and management workload pressures
• coping with organisational change and restructuring
• critical or traumatic incidents
• racism
• gender equity and sexual harassment
• personal and work concerns
• productivity and working relationships
• redundancy
• and other difficulties.
Further information on SAS
is
available from Personnel Services.
Chaplaincy
Services
The University
of
Queensland also offers support and counselling by chaplains who
work as an ecumenical team. This team can assist employees
in
finding meaning in
the integration
of
their beliefs and their work.
There are several banks on the St
Lucia campus. These include:
The
Commonwealth
Bank
operates
a branch with autobank facilities
in
the Union Complex from 9:30 am-
4:30
pm
Monday to Thursday and
from (9:30am-4pm Friday. This bank
also has a service centre on Level 1
of the JD Story Building. This centre
closes
at
4:30
pm
on Friday.
The
Australia
and
New
Zealand
Banking
Group
Limited
has a
branch and a 24-hour Night & Day
teller
in
the Staff and Graduates
building in Staff House Road. Staff
are available
who
speak
Malay,
Cantonese and Mandarin. Hours are
9:30 am-4
pm
Monday to Thursday
and 9:30am- 5pm Friday.
The National
Australia
Bank
has a
branch with flexi-teller facility
in
the
Staff and Graduates Club Building,
Staff
House
Road.
Hours
are
9:30am-4pm Monday to Thursday
and 9:30am-5pm Friday.
The
Uni
Credit
Union
Limited's
head office
is
situated
in
Staff House
Road, opposite the Staff Club and
between the University bookshop and
Physics Building. Hours are 8:30am-
4:30pm Monday to Friday.
The St Lucia Post Shop
is
on
Level 1
of the JD Story Building. It opens
during business hours and provides
all postal facilities, including passport
appl ications.
Public phones are located next to
The Post Shop (Level 1 JD Story
Building),
The
University
of
Queensland Union Building, Level 2
Michie Building, Clinic and students'
common room in the Veterinary
Science
School,
Ground
floor
Forgan Smith Building, Level 1
Central Library, Social Sciences
Building foyer, external wall
of
the
Physics
Annexe,
ground
floor
Hartley
Teakle
Building,
upper
ground floor Hawken Building, and
on the ramp leading to the multi-
storey carparks.
The University Bookshop on Staff
House Road (opposite the Staff
Club) stocks textbooks, tapes,
stationery,
novels
and
other
publications of general interest, and
will order books requested but not in
stock.
Staff may receive a 10% discount
on
purchases of all general books,
so
please identify yourself. Discount
does
not
apply
to
textbooks,
periodicals and stationery.
The Gatton campus also offers the
services of a books hop, bank and
credit union agencies, Australia Post
agency and a range of sporting
facilities.
The
Munro
Centre provides care for
children
under
3 years
of
age.
Bookings are essential.
The
Campus
Kindergarten
provides
a care and educational program for
children 2 - to five years and some
after-school care for children five to
nine years old (Ironside
SS
only).
The
Margaret
Cribb
Childcare
Centre
provides
a
service
for
children five years and younger.
The
Family
Day Care service and
the
Playhouse
Parent
and
Child
Centre
provide other child care
facilities.
All of these centres are listed
in
the
Internal phone directory.
The Main (Malley)
Refectory
in
the
University
of
Queensland Union
Complex on the eastern side of the
campus.
The
Biological
Sciences
Refectory
on the western side of the campus.
The
Physiology
Refectory
underneath the Physiology Lecture
Theatres.
Other food outlets include the Staff
Club
(membership
is required),
Wordsmith Writers' Cafe
in
Building
4,
Tanja's Cloister Cafe
in
the Great
Court and the Retro Coffe Bar
in
the
Student Union Arcade.
UQ Ipswich and Gatton both have
refectories.
A shopping arcade
in
the Union
Complex includes a pharmacy,
hairdresser, gift shop, clothing shop,
secondhand book & stationery shop,
newsagency and sweets shop, travel
agency, bicycle shop, optometrist,
dentist, espresso bar, games arcade,
photocopying services and a bank.
UQ
SPORT manages a variety
of
competitive and recreational sports
facilities, including a
heated swimming
pool, tennis and
squash courts, an indoor
sports pavilion, a
gymnasium, spa and
playing fields. A sports
physiotherapist, a nutritionist and
masseurs also provide services
through
UQ
SPORT.
Bus
services to and from the City
run regularly from the main stops at
Chancellor's Place.
The University
ferry
runs between
Dutton Park cemetery and the north
side of the campus, below the Union
Complex, every 10 minutes from 7
am
to 6
pm
on weekdays, then
every 15 minutes until 10:25 pm. A
service runs on Saturday during
exams only from 7 am until 90
minutes after the last exam. There
are no services on Sunday, public
holidays and the Christmas-New
Year period. A free bus service runs
from Dutton Park ferry terminus to
Park Road and Dutton Park train
stations at early evening peak times
during semester.
The Brisbane City Council's CityCat
ferry services travel between Bretts
Whaft
and
the
University
of
Queensland
at
least half hourly from
6 am, seven days a week. Last
service leaves
BreUs
Wharf and the
University at 10:30pm.
Both the ferry terminus and the bus
stops are only 10 minutes walk from
the
ITS
building.
The
library
system
is
organised as a complex
of
subject-based branch libraries
distributed over thirteen locations. Seven
of
these are located on the St
lucia
campus, the other six are located at the Gatton College campus, the Ipswich
campus, at the Dental Hospital, Royal Brisbane, Mater and Princess Alexandra
Hospitals. As a University
of
Queensland employee, you can borrow material from
any of the library's branches.
On
the
St
lucia
campus, the Social Sciences and Humanities library caters mainly for
Social Sciences and Humanities staff and students. The Biological Sciences
library
and the Dorothy Hill Physical Sciences and Engineering
library
cater for science
staff and students. Smaller specialist libraries also exist on the
St
lucia
campus, for
example, the
law
library
and the Architecture! Music library.
The University of Queensland library has the largest collection
in
Queensland and
one of the largest collections among Australian academic libraries. Approximately 1.8
million volumes are held,
as
well
as
multimedia material, microfilms, manuscripts, maps, photographs and architectural
drawings. The
library
has subscriptions to over
22,000 journals and has one of the largest electronic database networks
in
the
Pacific region. Material held
in
the
library
is
described and accessible via an online
catalogue.
24-hour a day, seven-days a week access
is
provided to all of the library's services,
the catalogue, electronic databases, inter-library loan system and other Internet
resources via the library's Internet site: http://www.library.uq.edu.au. Over 500
computer workstations are available
in
library
buildings and all major branch libraries
have state-of-the-art multimedia training facilities.
Highly trained, professional staff are available to assist with any information needs
and provide a variety of orientation programs, information skills workshops, Internet
training programs,
CD
ROM training programs, and technology update seminars to
keep users up-to-date.
This handbook produced by Human Resources, Information Technology Services, UQ.
Any suggestions for inclusions or alterations should
be
emailedtob.cash@its.uq.edu.au.

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