OKIFAX 5780/5980 FAX 5980 Ae5780 Ug 02

57805980 7bbb4c02-1069-4bac-9e05-fca02bfcb938 Oki Fax Machine 5780 User Guide |

User Manual: FAX 5980

Open the PDF directly: View PDF PDF.
Page Count: 256

DownloadOKIFAX 5780/5980 FAX 5980 Ae5780 Ug 02
Open PDF In BrowserView PDF
5780_5980.tif

User’s
Guide
P/N 59336802

Document Title and Part Number
OKIFAX 5780/5980 User’s Guide
P/N 59336802
Disclaimer
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. Oki Data assumes no
responsibility for the results of errors or omissions beyond its control.
Oki Data also cannot guarantee that changes in software and
equipment made by other manufacturers and referred to in this
document will not affect the applicability of the information in it.
Mention of software products manufactured by other companies does
not necessarily constitute endorsement by Oki Data.
Copyright Information
Copyright 2002 by Oki Data. All Rights Reserved
Second Edition: January, 2002
Written and produced by the Oki Data Training and Publications
Department.
Contact Information
Please address any comments on this publication to:
Web Site
Please visit Oki Data’s multilingual web site at:
http://www.okidata.com

2

|

OKIFAX 5780/5980

e-Mail Address
pubs@okidata.com
Mailing Address
Oki Data Americas, Inc.
Training and Publications Department
2000 Bishops Gate Boulevard
Mount Laurel, NJ 08054-4620
United States of America
Trademark Information
OKI and Oki Data are registered trademarks and OKIFAX is a
trademark of Oki Electric Industry Company, Ltd.
Wordcraft is a trademark of Wordcraft International Limited
Touch-Tone is a registered trademark of American Telephone and
Telegraph.
Windows is either a registered trademark or a trademark of Microsoft
Corporation in the United States and/or other countries
ZIP Code is a registered trademark of the United States Postal Service
Emergency First Aid Information
Refer to the Material Safety Data information in the Warranty,
Regulatory, and Safety Information document.

Contents
Help and Helpful Hints ...................................... 11

Installation .......................................................... 39

Help Key .............................................................................. 12
Help List .............................................................................. 13
Function List ....................................................................... 13
Saving Money ..................................................................... 14
Saving Time ........................................................................ 16
Helpful Hints ....................................................................... 17
References ........................................................................... 19

Safety ................................................................................... 40
Installation Hints .............................................................. 40
Operation and Maintenance ............................................. 41
Toner Cartridge and Image Drum Handling ..................... 41
Emergency First Aid .......................................................... 42
Getting Started .................................................................... 42
Where to Install Your Fax Machine .................................. 42
Unpacking ......................................................................... 43
Setting Up Your Fax Machine ............................................. 44
Installing the Toner Cartridge ........................................... 46
Attaching the Document Stacker ...................................... 48
Connecting to the Telephone Line ................................... 48
Connecting Optional External Devices ............................ 49
Handset ........................................................................... 49
Telephone ....................................................................... 49
Answering Machine ........................................................ 50
Answering Machine and Telephone ............................... 50
Connecting Power ............................................................. 50
Loading Paper ................................................................... 51

Introduction ........................................................ 20
Oki Data Web Site ............................................................... 20
Features ................................................................................ 21

Getting to Know Your Machine ........................ 24
Components ........................................................................ 24
Control Panel Keys and Indicators ...................................... 29
One-Touch Keypad .............................................................. 34
One-Touch Keys, Second Panel ........................................ 37
Signal Tones ........................................................................ 38

User’s Guide: English

|

3

Selecting Functions and Settings ....................... 53
Navigating the Function Menu ........................................... 54
Primary Menu Functions ..................................................... 54
Using the Help Key ............................................................. 55
Setting Features ................................................................... 55
Using Step Access ............................................................. 56
Using Speed Access ........................................................... 57
Example .......................................................................... 57
Speed Access Numbers ................................................... 58

Setting Basic Features ........................................ 62
Setting the Date and Time ................................................... 62
Setting the Language .......................................................... 62
Setting Your Fax Machine’s ID ............................................ 63
TSI/CSI ........................................................................... 63
Sender ID ........................................................................ 63
Setting the TSI/CSI ......................................................... 63
Setting the Sender ID ...................................................... 63
Setting the Answering Mode ............................................... 64
List of Modes .................................................................... 64
Auto Receive Mode [FAX] ............................................. 65
Manual Receive Mode [TEL] ......................................... 65
Telephone/Fax Mode [T/F] ............................................ 65
Telephone Answering Device Mode [TAD] .................... 66
Memory Reception Mode [MEM] ................................. 66
Forwarding Mode [FWD] ............................................... 67
PC Fax Mode [PC] .......................................................... 67
4

|

OKIFAX 5780/5980

Dial and Incoming Call Parameter Settings ........................ 68
Setting Dial and Incoming Call Parameters ...................... 68
Dial Parameter Settings ..................................................... 68
Redial Tries .................................................................... 68
Redial Interval ................................................................ 68
Auto Start ........................................................................ 69
Dial Tone Detect ............................................................. 69
Busy Tone Detect ........................................................... 69
Tone/Pulse (MF/DP) ....................................................... 69
Tone (MF) Duration ........................................................ 70
PBX LINE ....................................................................... 70
FLASH/EARTH/NORMAL ............................................ 71
DIAL PREFIX ................................................................. 71
Incoming Call Parameters ................................................. 72
Incoming Ring ................................................................ 72
Remote Receive .............................................................. 72
Continuous Tone ............................................................ 73
PC/FAX Switch ............................................................... 73
Other Basic Parameters ........................................................ 74
Monitor Volume ................................................................ 74
Buzzer Volume .................................................................. 74
User Language .................................................................. 74
Width Reduction ............................................................... 74
Paper-Size Setting ............................................................. 75
Relay Print ........................................................................ 75
Backup File TX ................................................................. 76

Connecting to a PBX ........................................................... 77
Entering a PBX Dial Prefix ............................................... 78
Clearing the PBX Dial Prefix ............................................ 78

Programming Speed Dial Numbers ................. 79
Types of Speed Dials ........................................................... 79
One-Touch Speed Dials ..................................................... 80
2- or 3-Digit Speed Dials .................................................. 82
Group Faxing .................................................................... 82
Programming Instructions ................................................... 83
Collect Information ........................................................... 83
Program the Information ................................................... 85
Other Keys ...................................................................... 85
Numeric Keypad ............................................................. 85
One-Touch Keypad ......................................................... 86
Programming a Speed Dial ............................................. 88
Clearing a Speed Dial ..................................................... 90

Basic Faxing ....................................................... 91
Document Guidelines .......................................................... 91
General .............................................................................. 91
Single Page Specifications ............................................... 92
Multiple Page Specifications ............................................ 92
Loading Documents ............................................................ 93
Contrast ............................................................................... 94
Resolution ........................................................................... 94

Sending a Fax ...................................................................... 95
Using a One-Touch Speed Dial Key ............................... 96
Using 2- or 3-digit Speed Dial ........................................ 96
Using the Search Function ............................................. 97
Using the Numeric Keypad ............................................ 97
Using An External Telephone ......................................... 97
Rejecting Unsolicited Fax Messages .................................. 98
Closed Network ................................................................. 98
Setting a Closed Network ................................................. 98
Power Failures ..................................................................... 99
Power Outage Report ........................................................ 99
Display Messages .............................................................. 100
Basic Faxing Situations .................................................... 101
Real-Time Dialing .......................................................... 101
Redialing ........................................................................ 101
Confirming Results ......................................................... 101
Stopping a Transmission ................................................ 102
Receiving Faxes Manually ............................................. 102
No Paper Reception ........................................................ 103
No Toner Reception ........................................................ 103
Receiving Faxes to Memory ............................................. 104
When Are Faxes Received to Memory? .......................... 104
When Are Memory Messages Printed? ........................... 105
Memory Message Limitations ........................................ 105
Active Memory Files Report .......................................... 106
Printing the Active Memory Files Report .................... 106
Printing Messages Stored in Memory ............................. 107
User’s Guide: English

|

5

Canceling Messages Stored in Memory ......................... 107
Erasing Messages Received in Memory Without Printing
Them ............................................................................. 107
Messages in Memory and Power Losses ......................... 108
Power Outage Report .................................................... 108
Dual Access ........................................................................ 109
What You Can Do While Making Copies ....................... 109
What You Can Do While Sending a Fax ......................... 110
What You Can Do While Receiving a Fax ..................... 111
Making Copies .................................................................. 112
To Make Copies .............................................................. 112
Manual Paper Feeder ...................................................... 113
Face Up Stacking/Face Down Stacking .......................... 114

Sending a Fax to Multiple Locations .............. 115
Group vs. Broadcast .......................................................... 115
Group Faxing ..................................................................... 117
What is a Group Fax? ...................................................... 117
Programming a Group ..................................................... 118
Deleting Groups .............................................................. 119
Sending a Fax to a Group ................................................ 120
Finding a Group ............................................................ 121
Finding a Group Name .................................................... 122
Group Directory Report ................................................ 122
Using Speed Dial/Search .............................................. 123

6

|

OKIFAX 5780/5980

Broadcasting ..................................................................... 124
What is a Broadcast Fax? ................................................ 124
Sending a Broadcast Fax ................................................ 125
Deleting a Location from a Broadcast Fax ..................... 126

Advanced Operations ...................................... 127
Delayed Fax vs. Delayed Batch ........................................ 128
Delayed Faxing ................................................................. 129
What is Delayed Faxing? ................................................ 129
Sending a Delayed Fax ................................................. 130
Canceling Delayed Transmissions ............................... 131
Delayed Batch Transmission .......................................... 132
Program the Delayed Batch Destination Number ........ 132
Setting the Batch TX Time Function ........................... 133
Send a Fax as Part of a Delayed Batch ......................... 134
Canceling Delayed Batch Transmissions ..................... 135
Priority Transmission ........................................................ 136
Sending a Priority TX ..................................................... 136
Confidential Faxes ............................................................ 137
Programming Personal (Confidential) Mailboxes .......... 138
Creating a Personal (Confidential) Mailbox ................ 139
Changing a Password ................................................... 140
Closing a Mailbox ........................................................ 141
Sending Confidential Faxes ........................................... 142
Receiving Confidential Faxes ........................................ 143

Knowing You’ve Received a Confidential Fax .............. 144
Confidential Reception Report .................................... 144
Printing Confidential Faxes ............................................ 144
Deleting Confidential Faxes ........................................... 145
Call Forwarding ................................................................. 146
Set a Forwarding Number ............................................. 146
Set the Auto Answer Mode to FWD .............................. 147
Clear Forwarding Mode ................................................ 147
Forward on Paper/Toner Error ......................................... 148
Setting a Paper/Toner Error Forwarding Number ......... 148
Backup File TX ................................................................. 149
General Information ........................................................ 149
Activate Backup File TX /Set the Password ................... 149
Program Backup Recipient ............................................. 150
Relay Faxing ..................................................................... 151
Using Your Machine as a Relay Initiating Station ......... 152
Relay Password ............................................................. 152
Relay Group Numbers .................................................. 152
Relay Key Station (Hub) .............................................. 152
Contact Number for Relay Broadcast Report ............... 153
Relay Broadcast Report ................................................ 154
Initiating a Relay Broadcast ........................................... 155
Using Your Machine as a Relay Key Station (Hub) ........ 156
Program the Destination Numbers .................................. 157
Create the Destination Group(s) ..................................... 157
Create the Relay Broadcast Mailbox (includes Relay
Password) ........................................................................ 158

Relay Entry Report ....................................................... 159
Status of Relay Broadcast Report ................................... 160
Printing the Relay Fax at the Hub .................................. 161
Sending Documents Requested by Another Fax Machine
(Polling Transmission) ...................................................... 162
Explanation of Polling Transmission Types .................. 163
Feeder (Document Tray) Polling .................................... 165
Memory Polling .............................................................. 166
Setting Memory Polling ............................................... 166
Memory Polling (Bulletin) ............................................. 167
Create a Polling Mailbox ............................................. 168
Set Bulletin Polling ...................................................... 169
Printing Polling Documents in Memory ...................... 170
Dialing Another Fax Machine to Request Documents
(Polling Reception) ........................................................... 171
Printing Faxes Polled into Memory ................................ 172
Cancelling Polled Faxes in Memory .............................. 172

Customizing Features and Operations ........... 173
Identifying Current Settings ............................................. 173
Printing a Configuration Report ..................................... 173
Changing Operation Functions ......................................... 174
List of Operation Functions .............................................. 175
Remote Diagnosis ........................................................... 175
Transmission (TX) Mode Default ................................... 175
Memory Full Save ........................................................... 176
Instant Dial ...................................................................... 176
User’s Guide: English

|

7

Department Code ............................................................ 177
ECM Function ................................................................ 177
Sender ID ......................................................................... 177
Pulse Dial Rate ................................................................ 178
Pulse Make Ratio ............................................................ 178
Pulse Dial Type ............................................................... 178
T/F Timer Prg. ................................................................. 179
CNG Count ..................................................................... 179
Ring Response ................................................................ 179
Distinctive Ring .............................................................. 180
Memory Password ........................................................... 181
Department Code ............................................................ 182
Service Function Settings ................................................. 184
Long Document Scanning/Transmission ....................... 184
MDY/DMY ...................................................................... 184
Time/Date Print ............................................................... 184
TSI Print .......................................................................... 184

Reports .............................................................. 185
Understanding Reports ...................................................... 185
Printing Reports ................................................................ 185
Printing a Message Confirmation Report ..................... 185
Printing Other Reports .................................................. 185
List of Reports ................................................................... 186
Printed from the Menu .................................................... 186
Automatically Generated ................................................ 186

8

|

OKIFAX 5780/5980

Activity Report .................................................................. 187
Printing the Activity Report ........................................... 187
Active Memory Files Report ............................................. 188
Printing the Active Memory Files Report ....................... 188
Broadcast Confirmation Report ........................................ 189
Printing the Broadcast Confirmation Report ................. 189
Telephone Directory .......................................................... 190
Printing the Telephone Directory ................................... 190
Group Directory Report ..................................................... 191
Printing the Group Directory .......................................... 191
Configuration Report ........................................................ 192
Printing the Configuration Report ................................. 192
Function List ..................................................................... 193
Printing the Function List ............................................... 193
Box Information ................................................................ 194
Personal Box List ............................................................ 195
Printing the Personal Box List ..................................... 195
Relay Entry Report ......................................................... 196
Printing the Relay Entry Report ................................... 196
Message Confirmation Report .......................................... 197
Printing the Message Confirmation Report .................... 197
Message Confirmation Report Options .......................... 198
MCF (Single-Loc) ......................................................... 198
MCF (Multi-Loc) .......................................................... 198
Image in MCF ............................................................... 198
Err. Report (MCF) ......................................................... 198
Power Outage Report ......................................................... 199

Broadcast Entry Report ..................................................... 199
Confidential Reception Report ......................................... 199
Codes Used in Reports ...................................................... 200
Result Codes ................................................................... 200
Communication Codes ................................................... 201

Maintenance ..................................................... 202
Cleaning the Scanner Path ................................................ 202
Replacing the Toner Cartridge .......................................... 203
Toner Yield ...................................................................... 203
Replacing the Image Drum ................................................ 207
Image Drum Yield ............................................................ 207
Image Drum Replacement Procedure .............................. 208
Resetting the Drum Counter ........................................... 210

Options and Accessories .................................. 211
Obtaining ........................................................................... 211
Part Numbers ................................................................... 212
Consumables ................................................................ 212
Options ......................................................................... 212

Problem Solving ............................................... 213
General Information .......................................................... 213
Internet Support .............................................................. 213
Printing a Cleaning Page ................................................... 214
Clearing a Document Jam ................................................. 215
Clearing a Printing Paper Jam ........................................... 216

Display Panel Messages .................................................... 219
Normal Display in Standby Mode .................................. 219
Error Messages ................................................................ 219
Counters ............................................................................ 222
Accessing the Print/Scan Counters .............................. 222
Resetting the Image Drum Counter .............................. 222
List of Problems ................................................................. 223
Problem 1:
The display is blank. .................................................... 225
Problem 2:
Nothing happens when you press the control
panel keys. .................................................................... 225
Problem 3:
The display tells you to replace paper even though
there is paper in the paper tray. ..................................... 225
Problem 4:
Your documents jam. .................................................... 226
Problem 5:
Your machine won’t dial. ............................................. 226
Problem 6:
The display shows a communication error. .................. 227
Problem 7:
You sent a fax but the image the remote fax machine
received was very poor. ................................................ 228
Problem 8:
You keep getting reports you do not want. .................. 228
User’s Guide: English

|

9

Problem 9:
You sent a fax but it was received completely blank. .. 228
Problem 10:
The image received on your machine was very poor ... 229
Problem 11:
You tried dialing using One-Touch, 2-or 3-digit Speed
Dial but nothing happened. .......................................... 229
Problem 12:
Your machine does not answer the phone or
receive faxes. ................................................................ 230
Problem 13:
Your received documents are light or have vertical streaks
on them and you are not out of toner. ........................... 230
Problem 14:
You set your machine for delayed transmission but it did
not send. ........................................................................ 231
Problem 15:
Your machine will not poll a remote fax machine. ...... 231
Problem 16:
Your machine is connected to a PBX and you can’t dial
out. ................................................................................ 231
Problem 17:
You want to answer an external telephone but your
machine always answers first. ....................................... 231
Problem 18:
Your received faxes sometimes look distorted. ............ 232

Problem 19:
You are constantly receiving unsolicited
advertising on your machine. ....................................... 232
Problem 20:
Your machine does not immediately switch to TEL mode
when you make or receive a voice call. ........................ 232
Problem 21:
Your machine receives faxes, but doesn’t print them. .. 233
Problem 22:
Your machine doesn’t print the Message Confirmation
Report or the Message Confirmation Report doesn’t print
the way you want it to. ................................................. 233
Shipping Your Machine .................................................... 234
United States and Canada ............................................... 234
Latin America .................................................................. 234

Specifications .................................................... 235
Dialing ............................................................................... 235
General .............................................................................. 236
Memory ............................................................................. 236
Scanning ............................................................................ 237
Consumables ..................................................................... 237
Paper Handling .................................................................. 238
Physical Dimensions ......................................................... 238
Electrical ........................................................................... 239
Environmental ................................................................... 239

Index ................................................................. 240
10

|

OKIFAX 5780/5980

Help and Helpful Hints
Your fax machine has many features and capabilities that will
help you
·

operate the machine

·

save money

·

save time

The Help button provides valuable information to help you
operate the machine.
This section summarizes the features and capabilities directly
connected to saving money and time.
Details for these features and capabilities are provided in
other sections of this document.
You may want to use some of our Helpful Hints when
working with your machine.

User’s Guide: English

|

11

Help Key
Where is the Help Key?

What Does Help Do?

The Help key (1) is a control panel key.

When you press the Help key, a Help List and Function List
print.
The Help List is a guide for using key features of the
machine. It provides step-by-step instructions for using the
control panel to access or program various machine settings
and features.
The Function List is a printout of the menu structure. The
menu is set up in a multilevel structure of functions, options,
and settings. For more information, refer to “Selecting
Functions and Settings.”

Fig1_08a.eps

1

12

|

OKIFAX 5780/5980

Help List

Function List

The Help List covers the items listed below.
1 Program Speed Dial Numbers
2 Program Groups
3 Sending a Fax to Multiple Locations (Broadcast)
4 Sending a Fax to a Single Location
5 Copying
6 Delayed Faxing
7 Function Settings
8 Report Printing
9 Message Confirmation Report

The Function List is a report of the product’s menu
programming structure.
Use it as a reference while moving through the levels of the
menu.
It is NOT a report of the current menu settings.
The Configuration Report provides a list of the current menu
settings.
See “Reports, Configuration Report.”

User’s Guide: English

|

13

Saving Money
Most phone services offer lower phone rates during off-peak
times and for local phone connections.
Your fax machine allows you to take advantage of lower
phone rates. Some savings depend on the options you have
purchased and the type of fax machines you communicate
with.
You can specify the time your outgoing faxes will be sent.

Delayed Transmission
This feature allows you to send documents at a specified time
and date.
You do not have to manually start the transmission.
For more information, refer to “Advanced Operations,
Delayed Fax Transmissions.”

14

|

OKIFAX 5780/5980

Relay Faxing
This feature allows you to send documents to one distant fax
machine, which then forwards the documents to other fax
machines. This reduces the total number of long distance
calls.
Here is a typical relay fax situation.
The head office of a company sends a fax to the regional
head offices. The regional office forwards the fax to the local
branch offices.
For more information, refer to “Advanced Operations, Relay
Faxing.”

Control Access to Your Machine
You can control access to your machine. The method you
use determines the amount of access control.
·

!

A password (Department Code) must be entered or the
machine cannot be used.
The machine can only be used by people who have the
password (Department Code). Up to 99 passwords
(Department Codes) can be programmed.
How could you use this?
If different departments share the machine, each
department could have its own password (Department
Code).
For more information, see “Customizing Features and
Operations, Changing Operation Functions, Department
Code.”

·

The machine can only receive or send transmissions to
specified locations.
The fax numbers you program as Speed Dials will be the
only numbers your machine communicates with.
For more information, see “Basic Faxing, Rejecting
Unsolicited Fax Messages.”

·

You can monitor the use of the machine by having a
copy of every fax it sends or receives to a predetermined
number.
For more information, see “Advanced Operation, Backup
File TX.”

Be sure to record all passwords (Department Codes) .
Keep the record in a safe place. If you forget a
password, you will need to contact a Service Dealer for
assistance.

User’s Guide: English

|

15

Saving Time
Help Button

Dual Access

Press the Help Button to print a Help List and Function Lists.
These are great references to use while working with your
machine.
See “Help and Helpful Hints.”

Your machine can multi-task.
You can load and prepare a document for sending while the
machine is receiving or sending another fax.
You do not have to wait for one operation to finish before
beginning another.
For more information, refer to “Basic Faxing, Dual Access.”

Speed Dial Numbers
Speed Dial Numbers (One Touch, 2-Digit, 3-Digit) can be
programmed with frequently dialed numbers.
This greatly reduces the number of keystrokes and time
required when using these numbers.
For more information, refer to “Programming Speed Dial
Numbers.”

16

|

OKIFAX 5780/5980

www.okidata.com
Oki Data’s web site, www.okidata.com, provides the most
current information available for your fax machine.
You can find information at your convenience, at any time.

Helpful Hints
Send a Fax and Save the Number
If you enter a number to send a fax, and want to save it as a
Speed Dial number, you can
1 Enter the number.
2 Place the document on the feeder.
3 Press Speed Dial/Search.
The machine goes to the next available (not yet
programmed) Speed Dial number.
LOC # displays.
4 Press Enter.
5 You are prompted to enter the information for this Speed
Dial (Name, Alternate Telephone Number,
Communications Speed, and Echo Protection State.
6 You may enter all of the requested information or press
Menu/Exit to return to sending your fax.
7 Either wait or press Start.
Wait, and the transmission begins in a few seconds.
Press Start and the transmission immediately begins.

!

Be sure to write the name for any Speed Dial numbers
you program on the One Touch Sheet(s).
The One Touch Sheet(s) provide space for Speed Dial
numbers 1 through xx
where xx =
40 (Model 5780)
or
80 (Model 5980)
For for higher Speed Dial numbers, program the
number(s) and print the Telephone Directory. For more
information, see “Reports, Telephone Directory.”

User’s Guide: English

|

17

Quick Message Confirmation Report

Recording Addresses and Passwords

To quickly print the Message Confirmation Report for the
most recent transmission performed by the machine, press
ENTER twice.

!

Be sure to record any addresses and passwords you
program. Keep the record in a safe place. If you forget
a password, you will need to contact a Service Dealer
for assistance.

Some of the features that use addresses and passwords are:

18

|

OKIFAX 5780/5980

·

Confidential Faxes
See “Advanced Operations, Confidential Faxes.”

·

Relay Faxes
See “Advanced Operations, Relay Faxing.”

·

Deparment Codes
See “Customizing Features and Operations, Changing
Operation Functions, Department Codes.”

References
There are four very useful reference documents that you
should print and keep near your fax.
These documents are very helpful when programming your
machine.
1 Help and Function Lists
Press Help and these lists print.
The Help List provides instructions for using the control
panel to access or program various machine settings and
functions.
The Function List is a printout of the menu structure. It
IS NOT a report of current menu settings.
See “Help and Helpful Hints.”
2

3

4

Telephone Directory
This report provides a complete listing of all of the
telephone numbers programmed into your machine’s
Speed Dial numbers.
See “Reports, Telephone Directory.”
Group Directory
This report provides a complete listing of all of the
numbers programmed into a specific group. Each group
has an individual report.
See “Reports, Group Directory Report.”

Configuration Report
The Configuration Report is a list of the current
operational settings of your machine.
See “Reports, Configuration Report.”

User’s Guide: English

|

19

Introduction
Thank you for purchasing this fax machine. This desktop,
plain-paper facsimile machine utilizes advanced lightemitting diode (LED) technology for quick and trouble-free
transmission/reception of data and images. In addition to the
many standard features, options can expand the machine’s
capabilities.
For information on the options, see “Options and
Accessories.”

20

|

OKIFAX 5780/5980

Oki Data Web Site
The Oki Data Web Site provides the most current information
available on your product.
An on-line version of this document is available for viewing
via Oki Data’s Web Site.
You may reach the Oki Data Web Site at: www.okidata.com

Features
The machine includes the following features:
·

Help Button
Pressing this button causes the unit to print a Help List
and the Function List.

·

Control panel
Special programming keys, a 40-key plate for preprogrammed telephone numbers, and a 10-key pad for
standard dialing and programming.

·

80-character display (4 rows of 20 characters)
Easy-to-read display for operation guidance, clock
display, function information, etc.

·

Automatic Document Feeder (ADF)
Capacity of up to 50 sheets of recommended letter/A4
paper.

·

Speed Dial
Speed Dial numbers are pre-programmed telephone
numbers. There are two types of speed dial numbers:
one-touch and 2- or 3-digit entry faxing
OKIFAX 5780
40 one-touch
100 numbers for 2- or 3-digit entry faxing.
OKIFAX 5980
80 one-touch
150 numbers for 2- or 3-digit entry faxing.

·

Group Faxing
Create as many as 20 groups of telephone numbers and
send documents to multiple locations with a single
selection.

·

Automatic alternate call
Dials a second (alternative) telephone number if the
number originally dialed is busy.

User’s Guide: English

|

21

·

Alphanumeric telephone directory
Search for programmed telephone numbers by name.

·

72-hour battery backup
If power is lost, messages in memory will be saved for
72 hours.

·

33.6K bps transmission rate
Fast, efficient communications.

·

Large-capacity memory
OKIFAX 5780
2.5 Mbyte
This provides storage capacity of up to 200 pages.
OKIFAX 5980
12.5 Mbyte
This provides storage capacity of up to 1,000 pages.

·

22

|

Half-tone
Documents with half-tone areas (shades of gray, usually
graphics) are processed with 64-scale gradation (64
levels of gray).

OKIFAX 5780/5980

·

Advanced transmission and reception functions
Includes delayed transmission, broadcasting (multilocation transmission), confidential message
transmission/reception, relay broadcasting, polling, etc.

·

Automatic redial and page retransmission
Ensures document transmission when a telephone
number is busy or a problem occurs in the
communications process.

·

Advanced memory transmission/reception features
A number of convenient features including automatic
reception into memory without printing—ideal for
reception of confidential communications.

·

Dual Access
Allows two tasks to be conducted at once (e.g., scan and
prepare a document for transmission while another
document is being received).

·

Automatic answering mode detection
Distinguishes between incoming fax and voice
communications. Allows the use of an answering
machine on the same telephone line.

·

Closed network
Prevents the reception of unsolicited communications.

·

Large Paper Capacity
250 sheet paper cassette (universal size: legal, letter, A4).
A 500 sheet optional second paper tray is available.
With the second tray installed, the total capacity of the
machine is 750 sheets.

·

·

Fax forwarding
Document can be forwarded to a designated location
after being stored in memory (setting can also be used to
forward a document when the local machine is out of
toner or paper).
No paper reception
Allows continued reception of documents when toner or
paper run out by storing data not yet printed in the builtin memory.

·

Polling
Allows the transmission/reception of documents from
remote facsimile machines with polling capabilities.

·

Copier function
Make up to 99 copies of a document at one time.

·

Progress reports.
Tracking transmission status, and machine operations,
settings and maintenance requirements.

·

Security Features
Enables you to control access to your machine and faxes.
·

16 (total) Mailboxes
used for Confidential Faxing, Bulletin Polling, and
Relay Broadcasting Mailboxes.

·

Confidential Reception

·

Block Unsolicited (Junk) Fax Messages

User’s Guide: English

|

23

Getting to Know Your Machine
2

Components

1

Refer to the illustrations for the location of the item(s).
1 Display Panel
Displays status of machine and operation in progress.
2 One-Touch Keypad
Use for one-touch dialing of preprogrammed telephone
numbers and for entering alphabetic, numeric and
special characters for programming and ID entries.
3 Numeric Keypad
Use to enter telephone numbers, program information,
and manual dialing.
Fig_01.eps

24

|

OKIFAX 5780/5980

3

4

5

6
7

8
9

Manual Paper Feeder Tray
Fold out for manual paper feed (bypass paper tray).
Use this to feed different types of paper directly into the
machine.
Copy Stacker Release Buttons
Press these two buttons (one on each side), to gain entry
to the toner/image drum area.
Power Switch
Press 1 to turn on and 0 to turn off.
Control Panel (Programming) Keys
These are the main keys used for programming machine
settings and operations and navigating through the
function menu.
Document Stacker
Holds original documents after being faxed or copied.
Document Guides
Adjust guides to the width of documents being faxed or
copied.
Fig_01.eps

9
7

8

4

6

5

User’s Guide: English

|

25

10 Document Tray
Holds documents being faxed or copied.
11 Document Tray Extension
Pullout extension supports long pages.
12 Copy Stacker
Holds document copies after copying process.
13 Copy Stacker Extension
Pullout extension for supporting long documents.
14 Paper Tray
Holds 250 sheets of paper (universal type: legal, letter,
A4)
15 Paper Indicator
Shows level of paper remaining in paper tray.
16 Copy Output Lever
Up position: copies exit the machine face down.
Down position: copies exit the machine face up.
Use this lever when copying or when using the optional
printing capability.

!

10

11
12
16

13

Features vary according to the model of your machine.
Fig_01.eps

15
14

26

|

OKIFAX 5780/5980

17 AC Power Cord Socket
Plug the AC power cord (supplied with the unit) into this
socket.
18 Line Jack
Jack for connection to main outside telephone line.
19 Back Cover
Remove this cover to expose the expansion (installation)
slots for certain options.

!

Options vary according to the the model of your
machine. See “Options and Accessories.”

17

20 IEEE-1284 Parallel Port
The parallel port provides multifunction capability (if
your machine is so equipped).

!

Options and features vary according to the model of
your machine. See “Options and Accessories.”

21 and 22
TEL Jack 1 (21) and TEL Jack 2 (22)
Jacks for connecting optional telephone handset,
external telephone, or answering machine.

18

5759_04.tif and 5759_03.tif

21

20

19

22
User’s Guide: English

|

27

23 LED Printhead
This black bar is the transfer mechanism that writes
received/copied information to the image drum.
Clean the LED when you change the toner cartridge.
See “Maintenance.”
24 Image Drum Unit
The image drum contains a green photosensitive drum
which receives information from the LED print head and
transfers it to the printing paper.
Install a new image drum unit* when Replace Drum
appears on the display panel.
* Only install image drum units specified by OKI for use
in this machine!
See “Maintenance.”
25 Toner Cartridge
This black cylinder, installed inside the image drum unit,
contains the black powder used as the machine’s ink for
printing data.
Install a new toner cartridge* when Replace Toner
Cartridge appears on the display panel.
* Only install toner cartridges specified by OKI for use in
this machine!
See “Maintenance.”
Fig4_07.eps

28

|

OKIFAX 5780/5980

23

24

25

Control Panel Keys and Indicators
Fig1_08.eps

User’s Guide: English

|

29

1

2

Display Panel
Refer to this display for instructions and information
while the machine is performing operations, or when
entering information or changing settings.
Shift Up Key
Use this key to:

¶

-

Move to the previously selected option in the same
operational layer when programming the machine.

-

3

Move to the upper row from the lower row when
data (such as telephone numbers) is listed in two
rows.
Shift Left Key
Use this key to:

§

-

4

|

Return to the previous operational layers in the
programming of the machine.

- Move the cursor to the left during normal operation
Shift Down  Key:
Use this key to:
- Move to the next option in the same operational
layer when programming the machine.
-

30

5

Move to the lower row from the upper row when
data (such as telephone numbers) is listed in two
rows.

OKIFAX 5780/5980

ÿ©ÿ

Shift Right
Key:
Use this key to:
-

Move to the next operational layer in the
programming of the machine.

-

Determine/register a menu option or setting.

6

7

Move the cursor to the right during normal
operation.
Alarm Indicator
This indicator light flashes and an alarm sounds as an
alert for problems that occur. To turn off the alarm
indicator, press the Stop key and correct the problem.
Enter Key
Use this key to:
-

Determine/register a menu option or setting.

-

Determine the location of a broadcast operation.

-

Display the results of a transmission or printout a
Message Confirmation Report when the machine is
in the standby mode with no document set in the
document tray.

8

Help Key
Press this key to print out Help and Function lists.
9 Resolution Key (Photo, Ex.fine, Fine, STD indicator
lights)
Use this key to set the desired resolution of the fax/copy
after loading the document. Use the Photo setting when
the original document includes half-tone images.
10 Type of Original Key (Dark, Normal, Light indicator
lights)
Use this key to set the contrast after loading the
document. Use Light for originals that are too light,
Normal for originals with good contrast, and Dark for
originals that are too dark.
11 Clear Key
Use this key to cancel ID, telephone number and
programming entries.
12 Menu/Exit
Use this key to:
-

activate the Menu mode when the machine is in
standby state.

-

exit the mode and return to standby state.

13 */Tone Key
If the machine is set for pulse dialing, pressing this key
will switch from pulse to tone dialing during the current
call. This key can also be used during programming to
create numbers with mixed pulse-tone operation.
14 0/Unique Key
Use this key as “0” when dialing telephone numbers.
When programming the Sender ID, Location ID, etc., use
this key to enter unique characters:
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·
Internet characters: @ “ _ % - l
The - l functions as a tilde symbol.
Umlaut characters: Ä ß Ñ Ö Ü
Norwegian characters: Æ Å Ø æ å ø

User’s Guide: English

|

31

15 Numeric Keypad
These 12 keys work like the keypad on a standard
telephone when dialing a telephone number. They are
also used to move to another operation mode, enter
numbers, letters and other characters when programming
the machine, and input speed dial numbers after pressing
the Speed Dial key.
The “#” key is used for the creation of groups of
telephone numbers. After a document is loaded, this key
can also be used to select previously programmed groups
of telephone numbers for faxing.
16 Redial Key
Press this key to automatically redial the last telephone
number dialed on the machine.
17 Hook Key
Use this key to open the telephone line for manual
dialing with the numeric keypad or external telephone
handset. After pressing the key, you can hear the dial
tone and dialing code through the machine’s speaker.

32

|

OKIFAX 5780/5980

18 Speed Dial/Search Key
After loading a document for faxing, press this key and
then enter the programmed Speed Dial (One-Touch or 2
or 3-digit) number for the location. The speed dialing
function automatically dials the telephone number and
transmits the fax. After pressing the Search key, you can
search corresponding location IDs when alphanumeric
characters are entered.
19 E-Mail Key
Press this key before manually entering an e-mail address
directly from the One-Touch keypad. This means that
the e-mail address HAS NOT been pre-programmed.

!

For more information on using the E-Mail Key, see the
T.37 Option Guide.

20 Start/Copy Key:
Use this key to:
-

Start transmission of a document after loading the
document and selecting the location.

-

Start manual fax transmission or reception.

-

Start the copying function.

21 Stop Key
Use this key to:
-

Cancel the operation shown on the display.

-

Cancel the transmission of a fax (press twice within
3 seconds).

-

Cancel an alarm (Alarm indicator light illuminates).

-

Return to higher operational layers when
programming the machine.
22 One-Touch Keypad Latch to Second Panel
(Model 5980)
The One-Touch Keypad of the OKIFAX 5980 has two
panels, one above the other.
Lift this latch to reveal the second panel.

!

23 One-Touch Keypad
Detailed descriptions of the One-Touch Keypad
functions are provided in a different section of this
document.
See “Getting to Know Your Machine, One-Touch
Keypad.”
24 One-Touch Labels
After programming a telephone number into a OneTouch key, write the name of the location on the label for
the One-Touch key. Remove the plastic covering the
label, use a pencil to write the name, and then replace the
cover.
You may need replacement (blank) labels.
See “Options and Accessories, Obtaining.”

The One Touch Sheet(s) provide space for Speed Dial
numbers 1 through xx
where xx =
40 (Model 5780) or
80 (Model 5980).
For higher Speed Dial numbers, program the number(s)
and print the Telephone Directory. For more
information, see “Reports, Telephone Directory.”
User’s Guide: English

|

33

One-Touch Keypad

34

Use these keys for quick, one-touch dialing and the
programming of other machine operations. In addition to the
ability to assign telephone numbers (up to 40 digits each) to
a One-Touch key, alphanumeric names of up to 15 characters
in length can be registered (Telephone Directory).

Using One-Touch Keys for Search

Using One-Touch Keys for Dialing

Using One-Touch Keys for Programming

To use One-Touch keys for dialing, after the telephone
number(s) for the key have been programmed, simply load
the document to be faxed and press the key of the location
where the fax is to be sent. Two telephone numbers can be
programmed for each One-Touch key, a primary number that
is always dialed first, and an alternate number that is
automatically dialed if the first number is busy or the call is
not answered.

The One-Touch keys are also useful in the programming of
names in the machine memory. In addition to the
alphanumeric keys, a number of special keys are provided for
programming convenience:

|

OKIFAX 5780/5980

After pressing the Search key, use these keys to make an
alphabetical search for names of telephone numbers
previously programmed.

Alphabet Keys (One-Touch keys #1-27, except #20)

Caps Key (One-Touch key #31)

When programming the Sender ID and Location ID, use these
keys to enter alphabet characters.

Use this key to switch between uppercase and lowercase
when entering alphanumeric characters.

Unique Key (One-Touch key #20)

Space Key (One-Touch key #36)

Use the same as the “0” of a 10-keypad. Also used to enter
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·
Internet characters: @ “ _ % - l

Use this key to enter spaces when programming the machine.
Unlike the Pause key, spaces provide easier reading only and
have no effect on dialing characteristics.

The - l functions as a tilde (~) symbol.
Umlaut characters: Ä ß Ñ Ö Ü
Norwegian characters: Æ Å Ø æ å ø
Del Key (One-Touch key #30)
Use this key to delete characters at the position of the cursor
in the display panel when entering ID, telephone numbers or
programming functions.

User’s Guide: English

|

35

36

Plus Key (One-Touch key #39)

Pause Key (One-Touch key #40)

For all feature set configurations: This key is used for chain
dialing. Each fax number entered or programmed into the
machine can be up to 40 digits long.
If you need to dial a number longer than 40 digits, you can
dial the number using any combination of Speed Dial
numbers or the numeric keypad.
To enter a chain dial number into a Speed Dial number, press
the Plus key at the 40th position of the first part of the
number to indicate it is a chain dial number, then complete
the process by entering the second part of the number
following the procedures required for inputting another
Speed Dial number.
If the Internet Fax feature set is installed: Use this key to
enter the “-” character when programming ID and PBX,
public line, international telephone, or Earthing/Flashing
switches. This key is also used to enter the “+” character in
TSI/CSI numbers.

Use this key to enter automatic 3-second pauses in dialing
when programming telephone numbers. For example, use
this key to tell the machine to wait for an outside or
international line to open. Pauses in a telephone number
dialing sequence are indicated by a “P”.
Other
Special character keys (, ; @ _ : / \ . +).

|

OKIFAX 5780/5980

One-Touch Keys, Second Panel

!

The second panel of One-Touch keys is available only
with the OKIFAX 5980.

Accessing
To access the second panel of One-Touch keys (41-80), grasp
the latch at the bottom of the keypad and lift up on the main
panel, swinging it up and to the right.
After pressing the desired key(s), close the main panel.

!

The One Touch Sheet(s) provide space for Speed Dial
numbers 1 through xx
where xx =
40 (Model 5780) or
80 (Model 5980).
For for higher Speed Dial numbers, program the
number(s) and print the Telephone Directory. For more
information, see “Reports, Telephone Directory.”

User’s Guide: English

|

37

Signal Tones
The machine emits sounds to identify specific conditions.
One Short Beep
This is the Key Select Tone.
You hear it every time a key is pressed.
Three Short Beeps
This an Error Tone.
You hear it when an inappropriate key is pressed.
Five Long Beeps
This an Error Tone.
You hear it when there is a problem with operations during
communications.
To stop the beeping (turn the error tone off), press the Stop
key.
Then, print a Message Confirmation Report to check the
source of the problem.
To print the report, press the Enter key twice (with no
documents loaded).

38

|

OKIFAX 5780/5980

One Long Beep
This is the End of Session Tone.
You hear it at the end of each successful faxing session. It
confirms that there were no errors or problems in the
communication.
Intermittent Warbling
This is the Off-Hook Alarm Tone.
You hear this when the receiver of the handset is left out of
the cradle (when not in use).
The handset is an option; your machine may or may not have
one.
To stop the warbling, return the receiver to its cradle or press
the Stop key.

Installation
To install your fax machine, follow the steps in this section.
·

Safety
Installation Hints
Operation and Maintenance
Toner Cartridge and Image Drum Handling
Emergency First Aid

·

Getting Started
Where to Install Your Fax Machine
Unpacking

·

Setting Up Your Fax Machine
Installing the Toner Cartridge
Attaching the Document Stacker
Connecting to the Telephone Line
Connecting Optional External Devices
Handset
Telephone
Answering Machine
Answering Machine and a Telephone
Connecting Power
Loading Paper

User’s Guide: English

|

39

Safety
Installation Hints
·

Install your fax machine in a dust-free location away
from direct sunlight.

·

Do not plug your fax machine into a power source shared
by equipment that produces electrical noise (e.g., air
conditioners).

·

Leave electronic adjustments to authorized service
personnel.

·

The LINE terminal connects your fax machine to a
standard telephone line. To avoid damage to your
telephone system or to the fax machine, do not plug your
fax machine into anything other than a standard RJ-11C
jack.

·

40

|

Your fax machine is intended to be grounded electrically
and is equipped with a three-wire grounded power cord.
For your safety, do not attempt to defeat your power
cord’s grounding plug.

OKIFAX 5780/5980

·

The electrical outlet and phone jack should be installed
near the equipment and should be easily accessible.

·

The two TEL terminals on the back of the fax machine
are only suitable for 2–wire devices. Not all standard
telephones will respond to incoming calls when
connected to an extension jack.

·

This equipment may not necessarily provide for the
effective hand-over of a call from a telephone connected
to the same line.

·

The operation of this equipment on the same line as
telephone or other equipment with audible warning
devices (such as call waiting) or automatic ring detectors
may cause false tripping of the ring detector.

Operation and Maintenance

Toner Cartridge and Image Drum Handling

·

Use a dry cloth to clean the control panel and the main
body of the unit.

·

·

Aside from the instructions specifically mentioned in
this document, your fax machine is not user serviceable.
Do not attempt to service the machine or lubricate
moving parts by yourself.

Leave unused toner cartridges and image drums in their
packages until needed. When replacing a toner cartridge
or image drum, re-use the packaging to dispose of the
old toner cartridge or image drum.

·

Do not expose these components to light for more than
five minutes. Never expose the green drum (inside the
image drum unit) to direct sunlight.

·

Always hold the image drum by the ends—never by the
middle. Never touch the green drum inside the image
drum unit.

·

Exercise care when removing the toner cartridge. Do not
let it touch your clothing or porous materials. The toner
powder causes permanent stains.

·

Small amounts of toner spilled on skin or clothing can
be readily removed with soap and cold water. Using
warm water will make removing the stain much more
difficult.

·

Pull out the AC plug before trying to remove any objects
that may have fallen into the machine.

·

Immediately disconnect the fax machine if it becomes
physically damaged and arrange for its repair or disposal.

·

When relocating your fax machine, always disconnect
the telephone line before disconnecting the power cord,
then reconnect the power cord first.

·

This fax machine is not intended to be used in parallel
with any other telephone devices.

User’s Guide: English

|

41

Emergency First Aid
·

42

If toner is swallowed
Dilute by giving two glasses of water and induce
vomiting by administering Syrup of Ipecac (follow
manufacturer’s instructions). Seek medical attention.
Never attempt to induce vomiting or give anything by
mouth to a person who is unconscious.

·

If toner is inhaled
Take person to an open area for fresh air. Seek medical
attention.

·

If toner gets in the eyes
Flush eyes with large quantities of cool water for 15
minutes, keeping eyelids open with fingers. Seek
medical attention.

|

OKIFAX 5780/5980

Getting Started
Where to Install Your Fax Machine
Place your fax machine in a dust-free location away from
direct sunlight.
·

Allow several inches on each side of the fax machine to
ensure adequate ventilation.

·

Make sure that both power and telephone outlets are
available nearby.

·

Choose a location where the relative humidity is
between 20% and 80%, and where the temperature is
between 50° F (10° C) and 92° F (32° C).

Unpacking
Remove contents from the carton. Be sure that all the items
listed below are included.

!

If any items are missing, contact Oki Data immediately.
Keep your packing materials and carton in case you
need to ship or transport the unit.

1
2
3
4
5
6
7

Fax Machine
Toner cartridge
Image drum (inside machine)
Power cord
Telephone line cord
Document Stacker
Documentation

1

4

5

Fig1_01.eps

7

2
6
3

User’s Guide: English

|

43

Setting Up Your Fax Machine
1

Lift up on the document tray and swing it up and out of
the way.
Fig4_02.eps

2

Press the release buttons (1) located on both sides of the
copy stacker. Lift up the stacker.
Fig4_02.eps

1

44

|

OKIFAX 5780/5980

3

Move aside the protective sheet and grasp the image
drum cartridge, then lift it out.

!

Caution: Do not touch the green drum surface!

4

Grasp the protective sheet and pull it out.

Fig4_04.eps

5
6

Put the image drum cartridge back into place.
Press down at each end of the image drum cartridge to
make sure it is installed correctly.
Fig4_04a.eps

Fig019.eps

User’s Guide: English

|

45

Installing the Toner Cartridge
1

Lift out the toner well cover and discard.

2

Fig4_07a.eps

Unwrap the toner cartridge and gently shake it to
distribute the toner. Then carefully peel the tape from
the bottom of the toner cartridge.
Fig4_08.eps

3

Holding the toner cartridge with the bottom down, insert
the left side into the toner well, placing it under the tab
(a).
Fig4_10.eps

46

!

Warning: Be careful when handling the toner cartridge.
Do not let toner spill onto your clothing or other porous
materials. If you experience any problems with toner,
see the Safety guides at the beginning of this section.

!

Important: This machine will only operate using toner
cartridges specified by OKI for this facsimile machine.
The use of any other toner will result in the display of
an operation error and in machine malfunction.

|

OKIFAX 5780/5980

a

4

Lower the right side down into the toner well.

5

Push the lock lever in the direction of the arrow until it
stops.
Fig4_11.eps

6

Close the copy stacker and document tray. Make sure
the cover is firmly closed.
Fig_01.eps

User’s Guide: English

|

47

Attaching the Document Stacker

Connecting to the Telephone Line

Attach the document exit stacker on the back of the machine
using the latching mechanism provided.

1

5759_7.eps

5759_45.tif

2

48

|

OKIFAX 5780/5980

Insert one end of the telephone cord into the LINE jack
in the back of the machine.

Insert the other end into your wall telephone jack.

Connecting Optional External Devices
Handset

Telephone

If you purchased an external handset option with your fax
machine, follow these instructions to install it.
1 Plug in one end of the handset cord into the handset and
the other end into the jack on the front of the cradle.
Place the handset in the cradle.
2 Insert the supplied telephone cord into the jack located
on the back of the cradle.
3 Insert the end of the cord into the TEL jack on the back
of the fax machine.

!

Important: Any external telephone or answering
machine connected to your fax machine must be FCC
(US) or CSA (Canada) approved.

1

Insert one end of the telephone cord into the TEL jack
on the back of the fax machine.
Insert the other end into the jack in your external device.

2

5759_51.tif

5759_47.tif

!

The two TEL jacks are provided to allow you to connect
both an external handset and an answering machine.

User’s Guide: English

|

49

Answering Machine

Connecting Power

Refer to “Connecting an External Telephone.”

1

!

Plug the power cord into the back of the unit.
5759_50.tif

You must have the TAD mode feature turned on for an
answering machine to work with your fax machine. See
“Setting Basic Features, Setting the Answering Mode.”

Answering Machine and Telephone
1
2

Connect your answering machine to your fax machine.
Plug your external telephone’s cord into the telephone
jack on your answering machine.

!

You must have the TAD mode feature turned on for an
answering machine to work with your fax machine. See
“Setting Basic Features, Setting the Answering Mode.”
2
3

50

|

OKIFAX 5780/5980

Plug the other end into a grounded AC power outlet.
Turn on the power switch.

Loading Paper
Your fax machine can hold up to 250 sheets of standardweight (20 lb. [75 g/m2]) paper in letter, legal, and A4 sizes.
For best results, use paper specially made for laser printers or
photocopiers.

!

!

If you are receiving a document created on legal-size
paper, the document will be reduced to fit on letter size
paper. The vertical length of the received page image is
automatically reduced to fit on the paper loaded, down
to 75% of the original length.

!

Your fax machine is set at the factory to use letter size
paper. To use a different paper size, change the 1’st
Paper Size (User Function 25) to match your new paper
size.

Load paper into the tray print side DOWN.
If you are loading letterhead, place the paper print side
down, with the letterhead near the handle part of the
tray.

See “Setting Basic Features, Other Basic Parameters,
Paper-Size Setting.”

User’s Guide: English

|

51

1

Pull out the paper tray (1).

2

Fig_01.eps

3

Adjust the paper guides (a) to the width of your paper.
Set the left guide all the way to the left. Set the right
guide to the marker for the size you’re using.
Lift up the paper length adjustment guide (b) and set it
to the length of your paper. If using legal size paper,
rotate the extension (c) at the back of the tray.
5959_53.eps

c

c

b

a

1
a
4
5

52

|

OKIFAX 5780/5980

Remove the paper from its wrapper. Note the “print side”
notice printed on the label. Fan the paper.
Load the paper into the paper tray, print side down.

Selecting Functions and Settings
The display (a) and navigating keys (b) on the control panel
simplify setting your machine’s functions.
Press Menu/Exit (c) to access the menu.
The machine functions are organized in a menu structure.
Functions are shown in the display as you navigate through
the menu, using the navigation keys. If a document is loaded,
menu functions for sending documents are displayed first. If
no document is loaded, other menu functions are displayed.
5759_LCD.eps

a

b

c

User’s Guide: English

|

53

Navigating the Function Menu
The menu is set up in a multilevel structure of functions,
options, and settings. A function can include a number of
options and settings.
For example, Polling TX/RX includes 2 options—Polling
TX and Polling RX. Each of these options includes a number
of possible settings.
cake.eps

Menu Structure
Function
Options
Settings

54

|

OKIFAX 5780/5980

Primary Menu Functions
Group TX
Delayed TX
Delayed Batch TX
Priority TX
Confidential TX
Relay Initiate TX
Polling TX/RX
Print From Memory
Report Print
Location Program
Setup
Counter
Printer Cleaning

Using the Help Key

Setting Features

To see how the menu is organized, press HELP (1).
Your machine prints Help and Function Lists, which provide
instructions for accessing menu items. These are helpful
when you are setting your machine’s features.
See “Help and Helpful Hints.”

There are two ways to navigate through the functions.
Step Access
The step access method moves through the function
menu step by step. It lets you see your choices at each
level.
Speed Access
If you know exactly what settings you want to change,
the speed access method takes you directly to most
points on the menu. Speed access numbers are only
assigned to Set Up menu functions.

5950_10.eps

1

User’s Guide: English

|

55

Using Step Access
To navigate through the various functions step by step, use
the navigation keys.
5759_NAV.eps

Press the MENU/EXIT key to
·

activate the function menu mode

·

exit the function menu mode and return to standby
state.
Press SHIFT UP to move to the previous function or
option
Press SHIFT DOWN to move

¶ÿ

Äÿ

·

to the next function

·

from the upper row to the lower row when data is
entered in two rows.
Press SHIFT LEFT to move to the previous function or to
move the cursor to the left.
Press SHIFT RIGHT  to move the cursor to the right.
Press ENTER to set an option.
Press CLEAR to clear entered data.

§

56

|

OKIFAX 5780/5980

Using Speed Access
If a function has a speed access number, type in the number at
the menu display prompt to access the function.
Speed access numbers must be entered in two-digit format
(for example, 00 or 99).
A list of speed access numbers follows this section.

Example
Here is an example of using speed access.
To access the Redial Tries function, you only need to press
three keys.
From the standby mode with no document loaded:
1 Press Menu/Exit.
2 Press 4 key.
3 Press 0 key.
4 Redial Tries function appears.
5 Enter the setting you want.

User’s Guide: English

|

57

Speed Access Numbers
There are seven types of speed access numbers.
Clock Adjustment
ID/Password Programming
Machine Settings
Dial Options
Incoming Options
Report Options
LAN Options
The speed access numbers and their assigned functions are
listed in the following sections.

58

|

OKIFAX 5780/5980

Speed Access Numbers (by Type)
Clock Adjustment
00 Clock Adjustment
ID/Password Programming
01 TSI/CSI
03 Sender ID
04 Personal Box
05 Memory Password

Machine Settings
10 Auto Answer Mode
11 Monitor Volume
12 Buzzer Volume
13 User Language
14 Remote Diagnosis
15 TX Mode Default
16 No Toner Memory Receive
17 Memory Full Save
18 Instant Dial
19 Department Code
20 ECM Function

21 Closed Network
22 Toner Save
23 Sender ID
24 Width Reduction
25 1’st Paper Size
26 2nd Paper Size
This is active only when the second paper tray is
installed.
28 Relay Print
33 Backup File TX

User’s Guide: English

|

59

Dial Options
40 Redial Tries
41 Redial Interval
42 Auto Start
43 Dial Tone Detect
44 Busy Tone Detect
45 MF/DP
46 Pulse Dial Rate *
47 Pulse Make Ratio *
48 Pulse Dial Type *
49 MF Tone Duration *
50 PBX Line
51 Flash/Earth/Normal *
52 Dial Prefix
*

60

|

Settings for 46, 47, 48, 49, and 51 should only be
changed by Authorized Service Technicians.

OKIFAX 5780/5980

Incoming Options
60 Incoming Ring
61 Remote Receive
62 T/F Timer Program
63 Continuous Tone
64 PC/FAX Switch
65 CNG Count
66 Ring Response
67 Distinctive Ring
Report Options
70 MCF (Single Loc.)
71 MCF (Multiple Loc.)
72 Image in MCF
73 Error Report (MCF)

LAN Options (for Internet Fax)
80 Auto Tray SW
81 Paper Size Check
82 LAN Print T.O.
83 POP Interval
84 DELET POP MSG.
85 Time Between GMT
86 Text Print
87 Header Print
88 Coding Mode
89 EX.FINE MODE
90 Sender ID (E-Mail)
91 DOMAIN Name
92 Return Receipt
93 Receipt Format
94 Send File Format
95 POP GW Setting
96 GW Forward Text
97 Send Notification
98 Network Settings

User’s Guide: English

|

61

Setting Basic Features
Setting the Date and Time

Setting the Language

Follow these instructions to set the date and time.
1 Press Menu/Exit to enter the menu.
2 Using the numeric keys (0-9), enter speed access number
00. The display shows:

1
2
3

5950_56.eps

4

62

3

Enter the current date (xx/xx/xxxx) and time (hh:mm)
using the numeric keys (0-9). Press Enter.

!

If invalid data is entered, the Enter key will not operate.

4

Press Menu/Exit to return to standby mode.

|

OKIFAX 5780/5980

Press Menu/Exit to enter the menu.
Using the numeric keys (0-9), enter speed access number
13.
Select the language you want to appear on the display
panel.
Press Menu/Exit to return to standby mode.

Setting Your Fax Machine’s ID
Fax machines must identify the sender (Sender ID) and the
sender’s telephone number (TSI/CSI) on each page of every
fax sent.

!

Important: Programming this information into your fax
machine is required by law in the United States.

TSI/CSI
This is the telephone number of your fax machine. This
number is printed at the top of the faxes you send, and
appears on the displays and reports of other fax machines you
are communicating with. A TSI/CSI can be up to 20
characters long.
Sender ID
This is a descriptive title that identifies the sender—usually
the location of your fax machine or the name of your
company or office. It is printed at the top of every fax you
send. You can enter up to 32 characters. The first 16
characters will also be used as your Personal ID, which may
appear on the displays or reports of other fax machines you
are communicating with.

Setting the TSI/CSI
1
2
3
4
5

Press Menu/Exit to enter the menu.
Input speed access number 01.
Input up to 20 numbers and characters (0-9/Hyphen/
Space/+).
Press Enter.
Press Menu/Exit.

Setting the Sender ID
1
2
3
4
5

Press Menu/Exit to enter the menu.
Input speed access number 03.
Input up to 32 numbers and characters (0-9/Hyphen/
Space/+).
Press Enter.
Press Menu/Exit.

User’s Guide: English

|

63

Setting the Answering Mode
Procedure

List of Modes

1 Press Menu/Exit to enter the menu.
2 Input speed access no. 10 (Auto Answer).
3 Press  or  to select the desired mode. Press Enter.
4 Press Menu/Exit to return to standby mode.
Set the answering mode based on how you want your
machine to answer calls and what telephone equipment is
connected to it.
Choose the mode that best fits your needs.

·

Auto Receive Mode [FAX]

·

Manual Receive Mode [TEL]

·

Telephone/Fax Mode [T/F]

·

Telephone Answering Device Mode [TAD]

·

Memory Reception Mode [MEM]

·

Forwarding Mode [FWD]

·

PC Fax Mode [PC]

5759_62.tif

64

|

OKIFAX 5780/5980

Auto Receive Mode [FAX]

Telephone/Fax Mode [T/F]

Your machine is connected to a telephone line reserved only
for fax communication.
This is the factory setting.
Your machine assumes all incoming calls are fax messages
and automatically receives all incoming fax messages.

Incoming calls are a mix of fax and telephone calls.
To use this feature, you must have an external, optional
handset or telephone connected to your fax machine.
The display will show Lift Handset.
In this mode, your machine detects whether the incoming call
is a fax or a voice call. When the call is from another fax
machine, your machine switches to fax mode and receives the
message. When the call is a voice call, your machine rings
like a telephone. If you do not answer, it switches back to fax
mode to allow the calling party to manually send a fax.

Manual Receive Mode [TEL]
You use the same line for both fax and telephone calls and
the majority of your incoming calls are telephone calls.
To use this feature, you must have an external, optional
handset or telephone connected to your fax machine.
When someone calls, your machine rings like a telephone.
You can answer from an external telephone connected to
your machine. If you pick up the hand set and hear fax
machine tones, press the Start key to receive the fax. If you
do not answer the phone and someone tries to send you a fax
message, your machine will not accept it.

User’s Guide: English

|

65

66

Telephone Answering Device Mode [TAD]

Memory Reception Mode [MEM]

You have an external, optional answering machine
connected to your fax machine.
In this mode, your machine detects whether an incoming call
is a fax or voice call.
If it is a fax call, your machine receives the fax.
If it is a voice call, your machine rings, then your answering
machine activates. If you set the Remote Receive user
function, the caller can send a fax at any time during or after
the recorded message by using their keypad to enter the
remote receive number you have programmed. This number
activates fax reception. Add something like this to your
answering machine message: “To send a fax now, press XX
[the programmed number].”
See “Setting Basic Features, Dial and Incoming Call
Parameter Settings, Incoming Call Parameters.”

Received data is not printed but is stored into memory, even
if there is fax paper on which to print.
Use the Print Operation function to print out data stored in
memory during Memory Reception mode.
You can set a password (USER PROGRAMMING under
MEM. PASSWORD PRG) to protect data received via
Memory Reception mode. The data cannot be accessed
without the password.

|

OKIFAX 5780/5980

Forwarding Mode [FWD]

PC Fax Mode [PC]

All fax communications are received into memory, then
forwarded to another telephone number.
When set to this mode, the machine receives all fax
communications into memory, and then automatically sends
the messages to the telephone number programmed into the
Call Forwarding function. This function displays only when
a forwarding number has been programmed.

!

This mode is available only if an optional MFP Kit is
installed.

Incoming faxes are stored on you computer’s hard disk
instead of printing immediately.
This mode is only available when the machine is connected
to a personal computer via optional multifunction printer
(MFP) software. When activated, the machine forwards the
call directly to the computer. This lets you work with faxes
on your computer using the software included with the MFP
option.

User’s Guide: English

|

67

Dial and Incoming Call Parameter
Settings
These settings allow you to control the way your machine
dials telephone numbers and receives incoming calls. Setting
these functions before beginning use of your machine will
make your fax communications more efficient.

Setting Dial and Incoming Call Parameters
1
2
3
4

Press Menu/Exit to enter the menu.
Input the speed access number for the dial or incoming
call parameter you want to change.
Use  or  to select the desired setting, Press Enter.
Press Menu/Exit to return to standby mode.

Dial Parameter Settings
Redial Tries
Speed access no. 40.
This function controls how many times your machine
automatically redials a number that is busy or does not
answer.
Available settings are from 0 to 10 tries.
1 try is the default setting.
Redial Interval
Speed access no. 41.
The function controls how long your machine waits between
each automatic redial attempt.
Available settings are from 1 to 6 minutes.
The default setting is 3 minutes between dialing attempts.

68

|

OKIFAX 5780/5980

Auto Start

Busy Tone Detect

Speed Access no. 42.
With this function set to ON, the machine automatically
begins dialing as soon as a location is selected by pressing a
One-Touch key or by entering another Speed Dial number.
There is no need to press the Start key.
Available settings are ON and OFF.
ON is the default setting.

Speed access no. 44
This function allows your machine to detect a busy tone
when sending a fax.
Available settings are ON and OFF.
ON is the default setting.

Dial Tone Detect

Speed access no. 45
This function controls which method your machine uses for
dialing.
DP: dial pulse dialing, which uses monotone pulses to dial a
number like a rotary telephone,
MF: multi-frequency dialing (touch tone), which uses
different tones to dial a number.
MF is the default setting.

Speed access no. 43
This function allows your machine to wait for and detect a
dial tone before dialing.
Set to ON, a dial tone must be detected.
Available settings are ON and OFF.
OFF is the default setting.

Tone/Pulse (MF/DP)

User’s Guide: English

|

69

Tone (MF) Duration

PBX LINE

!

Speed access no. 50
To change this setting, see “Setting Basic Features,
Connecting to a PBX.”
This function must be ON if your machine is connected to a
PBX. Once this function has been turned on and the access
digit function has been programmed, your machine
recognizes the access digit you use in your PBX to get an
outside line.
Available settings are on and OFF.
OFF is the default setting.

This setting can only be changed by an Authorized
Service Technician.

Speed access no.49
If the machine is set to the MF dialing method, this function
controls the duration of the tones used for dialing.
Tone duration varies by country.
Available settings are 75, 85, and 100 ms.
100 ms is the default setting.

70

|

OKIFAX 5780/5980

FLASH/EARTH/NORMAL

DIAL PREFIX

!

Speed access no. 52
To change this setting, see “Setting Basic Features,
Connecting to a PBX.”
If your machine is connected to a PBX, use this function to
tell your machine what access number is used to obtain an
outside line from your PBX. You can enter up to 4 digits.
Available settings are ON and OFF.
OFF is the default setting.

This setting can only be changed by an Authorized
Service Technician.

Speed access no. 51
This function sets the type of PBX line your machine is
connected to (if your machine is connected to a PBX).
Available settings are NORMAL (N), flash (F) and earth (E).
NORMAL (N) is the default setting.

User’s Guide: English

|

71

Incoming Call Parameters

72

Incoming Ring

Remote Receive

Speed access no. 60
This function enables the machine to emit a soft ringing
sound (through the machine’s built-in speaker) when a call is
received.
If the function is set to OFF, the machine DOES NOT not emit
a ringing sound during incoming calls.
If the function is set to ON, the machine emits a ringing
sound when
the machine is set to TEL (manual receive mode)
or
Ring Response is set to 1 ring, 5 sec, 10 sec, 15 sec, or 20
sec.
If the function is set to to DRC, the machine emits a ringing
sound for every incoming call, no matter what type of call it
is (voice or fax).
Available settings are ON, OFF and DRC.
ON is the default setting.

Speed access no. 61
This function allows switching from telephone to fax mode
to receive an incoming fax. Use the keypad on the optional
handset or external telephone to enter the remote receive
number programmed into the machine.
Available settings are: OFF, 00, 11, 22, 33, 44, 55, 66, 77, 88,
99, ** or ##.
OFF is the default setting.

|

OKIFAX 5780/5980

Continuous Tone

PC/FAX Switch

Speed Access no. 63
When this function is set to ON, a completion tone is emitted
at the end of receiving a fax. Pressing the Stop key turns off
the tone.
Available settings are ON and OFF.
OFF is the default setting.

Speed Access no. 64
When set to ON, the machine automatically switches to FAX
when fax reception by a connected personal computer is not
possible.
When set to OFF, fax reception is disabled.
Available settings are ON and OFF.
ON is the default setting.

!

This parameter is available only if an optional MFP Kit
is installed.

User’s Guide: English

|

73

Other Basic Parameters
Monitor Volume

User Language

Speed Access no. 11
The machine is equipped with a speaker for monitoring
operations. This function provides a 5-level audio
adjustment of the speaker.
Available settings are OFF, Low, Mid, High-Mid, High.
Mid is the default setting.

Speed Access no. 13
Your machine has two languages installed—English and
Spanish or French, depending on where you purchased it.
The language programmed is used to display messages on the
control panel as to well as to print reports.
Available settings are English, Spanish, or French.
English is the default setting.

Buzzer Volume
Speed Access no. 12
The machine is equipped with a buzzer that sounds when a
fax communication ends or, if an external telephone is
connected, when the receiver is not properly returned to its
cradle after use.
Available settings are Low, Middle and High.
Middle is the default setting.

74

|

OKIFAX 5780/5980

Width Reduction
Speed Access no. 24
During transmission and copying, Width Reduction (when
set to ON), prevents omission of any data along the right and
left sides, beyond the printable area of a LETTER size
document.
Available settings are ON and OFF.
OFF is the default setting.

Paper-Size Setting

Relay Print

The machine can support two different paper settings (when
the 2nd-Tray option is installed).
1’ST Paper Size
Speed Access no. 25
Sets the size of the paper loaded in the standard (built-in)
paper tray. Default setting is Letter.

!

2’ND Paper Size*
Speed Access no. 26
Sets the size of the paper loaded in the second (optional)
paper tray. Default setting is Letter.
*

This setting is only available when the second tray is
installed.

This function is ONLY available for the OKIFAX 5980.

Speed Access no. 28
During a Relay Fax transmission, your machine can
relay and print the document
or
relay, but not print, the document.
When Relay Print is set to ON, your machine relays and
prints the document.
Available settings are ON and OFF.
OFF is the default setting.

User’s Guide: English

|

75

Backup File TX
Speed Access no. 33
This feature lets you set up your machine to automatically
send a copy of every fax it sends or receives to a
predetermined number.
To use this feature, you need to
·

activate it (set it to ON)

·

set a four-digit password

·

program the number of the backup recipient
This is One Touch 40.
The backup recipient is the fax machine to which copies
of your correspondence are sent.
Refer to “Advanced Operation, Backup File TX.”
Available settings are ON and OFF.
OFF is the default setting.

76

|

OKIFAX 5780/5980

!

You must enter the password in order to change the
location of the backup recipient, turn the feature
off, or change the password.

Connecting to a PBX
Private Branch Exchanges (PBXs) are private telephone
systems used to route calls internally (for example, in a
company). When dialing a telephone number, if a prefix
(access) number is required to open an outside line, the line is
connected to a PBX. If your machine is connected to a PBX,
please make the following changes to enable the machine to
recognize the prefix digits in the telephone numbers used to
obtain access to the outside line. After dialing the prefix
digits, the machine waits until the outside line is available
before dialing the rest of the number.

!

Service assistance may be required to make changes in
some countries.
Some PBX systems may require additional adjustments
to the machine.
If there are any problems with fax communications
after changing parameters, please contact the nearest
dealership for assistance.

User’s Guide: English

|

77

Entering a PBX Dial Prefix

Clearing the PBX Dial Prefix

1
2
3
4
5

1
2
3
4

Press Menu/Exit to enter Menu.
Input speed access no. 50 (PBX Line). Wait.
Press  or  to select ON or OFF setting. Press Enter.
Press  until you reach Dial Prefix. Press Enter*.
Input the digit(s) normally dialed to obtain an outside
line from the PBX. Press Enter.
6 Press Menu/Exit to return to standby mode.
* Dial Prefix can also be accessed from the main menu by
entering its speed access code 52.

!

78

|

Remember that all outside telephone numbers
programmed into the machine must begin with the dial
prefix of the PBX.

OKIFAX 5780/5980

Press Menu/Exit to enter Menu.
Input speed access no. 50 (PBX Line). Wait.
Press  or  to select OFF setting. Press Enter.
Press Menu/Exit to return to standby mode.

Programming Speed Dial Numbers

!

This section describes programming fax numbers only.
See the T.37 Option Guide for information on
programming e-mail addresses.

Types of Speed Dials
There are four types of spaces:

You can program (save) frequently dialed numbers into your
machine. This way, you enter the full number once, and
access the number with one or a few keystrokes thereafter.

·

One-Touch Speed Dial

·

2-Digit Speed Dial

The total number of spaces available for programming varies
by model.

·

3-Digit Speed Dial

·

Group Dial

!

Each fax number that you enter or program into your
machine can be up to 40 digits long. If you need to dial
a number with more digits, use the chain dial feature.
For more information on chain dialing, refer to
“Programming Speed Dial Numbers, Chain Dialing.”

·

140 spaces (Model 5780)

·

230 spaces (Model 5980)

User’s Guide: English

|

79

One-Touch Speed Dials
For quick and easy faxing operations, you can store
telephone numbers in the machine’s memory and send
documents to a fax number by pressing a single key.
The total number of stored telephone numbers varies by
model.

80

·

40 (Model 5780)

·

80 (Model 5980, using the second hidden panel)

|

OKIFAX 5780/5980

Fig1_08a.eps

Your fax machine is equipped with one-touch keys.
The total number of one-touch keys varies by model.
·

40 (Model 5780)

· 80 (Model 5980, using the second hidden panel)
Each one-touch key may be programmed with:
·

Two 40-digit numbers
a primary number
an alternative number
used if the primary number is busy or goes
unanswered.

·

a 15 character location ID (name) for each key.

!

You can program e-mail addresses into One-Touch keys
1 to xx.
where xx =
50 (Model 5780)
90 (Model 5980)
See the T.37 Option Guide for details.

User’s Guide: English

|

81

2- or 3-Digit Speed Dials
In addition to one-touch speed faxing, you can program an
additional xxx numbers for 2- or 3-digit entry faxing.
where xx =
100 (Model 5780)
150 (Model 5980)
2-Digit Speed Dial Numbers
These are the remaining spaces up to 99.
They are called two-digit because you access them by
entering their two-digit space designation.
3-Digit Speed Dial Numbers
The spaces for 3-Digit Speed Dials vary by model.
100 to 140 (Model 5780)
100 to 230 (Model 5980).
They are called three-digit because you access them by
entering their three-digit space designation.

82

|

OKIFAX 5780/5980

!

The One Touch Sheet(s) provide space for Speed Dial
numbers 1 through xx
where xx =
40 (Model 5780)
80 (Model 5980)
For for higher Speed Dial numbers, program the
number(s) and print the Telephone Directory. For more
information, see “Reports, Telephone Directory.”

Group Faxing
Speed dial numbers can be collected into a group. You can
quickly and easily use a group to send one fax to several
locations during one transmission session. This is called
group faxing.
For more information on group faxing, refer to “Sending a
Fax to Multiple Locations, Group Faxing.”

Programming Instructions
To program your speed dial numbers, follow these
instructions.
Programming speed dial numbers has two steps.

Collect Information
Gather the following information for each Speed Dial number
you want to store:

·

collecting the information

Name

·

·

programming the information

·

Primary Telephone Number (LOC#)

·

Alternate Telephone Number (ALT#)

·

Communications Speed

·

Echo Protection State

Name
Use letters, numbers, and symbols, in any combination, for
the name.
The name can be up to 15 characters long.

User’s Guide: English

|

83

Primary Telephone Number (LOC#)

Communications Speed

This is the main number.
The main number can be up to 40 characters long.

The available settings are 33.6 K, 28.8 K, 14.4 K, 9.6 K, and
4.8 K.
The default setting is 33.6 K.
If the machine you are communicating with is an older fax
machine, and you are having problems communicating with
it, try adjusting the speed to a lower setting.

Alternate Telephone Number (ALT#)
If the main number is busy or does not answer, the machine
automatically dials this alternate number.
The alternate number can be up to 40 characters long.

Echo Protection State
The available settings are ON or OFF.
The default setting is OFF.
If you are experiencing problems communicating with a
remote location in a very noisy telephone area, or with an
overseas location, set Echo Protection to ON for the onetouch key assigned to that location.

84

|

OKIFAX 5780/5980

Program the Information
To enter the information for each speed dial number, use one
of the following input methods.

Numeric Keypad

·

Other Keys

·

Numeric Keypad

·

One-Touch Keypad

0-9/*/#
Use these keys to enter numbers.
Unique Key
Use this key to enter a variety of unique characters.
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·
Internet characters: @ “ _ % - l
The - l functions as a tilde (~) symbol.
Umlaut characters: Ä ß Ñ Ö Ü
Norwegian characters: Æ Å Ø æ å ø
Clear Key
Use this key to delete mistakes made when you are
programming entries (for example, IDs or telephone
numbers).
When you press Clear, you delete the character to the
right of the cursor in the display.

Other Keys
These keys are used in the programming process.
They include Menu/Exit, Shift keys, Enter, and Capital
(CAPS).

User’s Guide: English

|

85

One-Touch Keypad
The One-Touch keypad is arranged like a standard keyboard
for quick touch typing of names, Sender and Location ID.
Alphabet Keys: (#1-27, except #20)
Use these keys for easy entry of alphabetic characters.
Caps Key (One-Touch key #31)
Use this key to switch between uppercase and lowercase
when entering alphanumeric characters.
Unique Key (One Touch key #20)
Use the same as the “0” of the numeric keypad. Also
used to enter:
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·
Internet characters: @ “ _% - l
The - l functions as a tilde (~) symbol.
Umlaut characters: Ä ß Ñ Ö Ü
Norwegian characters: Æ Å Ø æ å ø

86

|

OKIFAX 5780/5980

Pause Key (One-Touch key #40)
Use this key to enter automatic 3 second pauses in
dialing. For example, use this key to tell the machine to
wait for an outside or international line to open. Pauses
in a telephone number dialing sequence are indicated by
a “P.”
Space Key (One Touch key #36)
Use this key to enter spaces when programming. Unlike
the Pause key, spaces provide easier reading only and
have no effect on dialing.
Del Key: (One-Touch key #30)
Use this key to delete characters at the position of the
cursor in the display panel when entering, ID, telephone
numbers or programming functions.
5759_66.tif

4
See next page.

User’s Guide: English

|

87

Programming a Speed Dial

!

Print the Telephone Directory before you begin
programming. This provides a reference of the speed
dial numbers already programmed.

1

Press Menu/Exit to enter the menu.

2

Press  to select Location Program.

See “Reports, Telephone Directory.”

3

Press Enter.
The cursor will be at Speed Dial.

4

Press Enter.
Input the speed dial number you want to program.

Be sure to write the name for any Speed Dial numbers
you program on the One Touch Sheet(s).
The One Touch Sheet(s) provide space for Speed Dial
numbers 01 through xx

Press Enter.
One-Touch Speed Dial Numbers are spaces 01 to xx

where xx =

where xx =

40 (Model 5780)

40 (Model 5780)

80 (Model 5980)

80 (Model 5980)

For higher Speed Dial numbers, program the number(s)
and print the Telephone Directory. For more
information, see “Reports, Telephone Directory.”

2-Digit Speed Dial Numbers are the remaining spaces
up to 99.
3-Digit Speed Dial Numbers are spaces 100 to xxx
where xxx =
140 (Model 5780)
230 (Model 5980)

88

|

OKIFAX 5780/5980

5
6
7

Input the telephone number (LOC #).
Press Enter.
Input a name if desired (up to 15 characters). Press
Enter.
Input alternate telephone number (ALT#) [if desired].
Press Enter.

!

Print the Telephone Directory when you finish
programming. This provides a reference of the speed
dial numbers already programmed.
See “Reports, Telephone Directory.”
Be sure to write the name for any Speed Dial numbers
you program on the One-Touch Sheet(s).

8 Select Communication Speed, press Enter.
9 Select On or Off for Echo Protection, press Enter.
10 Repeat the above process from Step 4 until you have
finished programming.
11 Press Menu/Exit to return the machine to standby mode.
12 When finished with the programming of One-Touch
keys, lift off the plastic cover. Use a pencil to write the
name of the One-Touch key you have programmed.

User’s Guide: English

|

89

Clearing a Speed Dial

!

Print the Telephone Directory before you begin
clearing. See “Reports, Telephone Directory.”
This provides a reference of the speed dial numbers
already programmed.

There are three ways to clear a speed dial number.
·

Programming new information as a replacement to the
existing speed dial information.

·

Using DEL to erase the existing speed dial information.

·

Using Clear

To program new information, refer to “Programming Speed
Dial Numbers.”
To use DEL, refer to “Programming Speed Dial Numbers.”
When the existing number is displayed, use DEL key to erase
the information.

90

|

OKIFAX 5780/5980

Using Clear
1
2

Press Menu/Exit to enter the menu.
Press  to select Location Program.

3

Press Enter.
The cursor will be at Speed Dial.

4

Press Enter.
Select the speed dial number to be deleted (One Touch,
2-digit, 3-digit).

5

Press Clear.

6

Press Enter.

7

Press Menu/Exit to return the machine to standby mode.

Basic Faxing
Document Guidelines
General

·

Your machine can transmit documents with normal wear
(staple holes, letter folds and minor corner folds).

·

Try to use good quality documents for your fax
transmission. Documents that work best are typed or
written with a black felt-tip pen on white (or light) paper.

·

If you are not sure how a document will fax, first make a
copy on your machine. Load the document (face down)
and press the Copy.

·

Do not send documents that are not rectangular.

·

·

Never use documents that have wet or sticky surfaces,
wrinkles, staples, or paper clips.

If your documents are heavily bent, creased or torn, make
a copy on a photocopier and send the copy instead.

User’s Guide: English

|

91

92

Single Page Specifications

Multiple Page Specifications

Also see “Basic Faxing, Document Guidelines, General.”
Width
Minimum 5.8 inches (148 millimeters)
Maximum 8.5 inches (216 millimeters)
Length
Minimum: 5 inches (128 millimeters)
Maximum: 14 inches (356 millimeters)
Paper Weight
Minimum 13 pounds (50 g/m²)
Maximum 28 pounds (105 g/m²)
Paper Thickness
Minimum 0.002 inches (0.06 millimeters)
Maximum 0.006 inches (0.15 millimeters)

Also see “Basic Faxing, Document Guidelines, General.”
For very heavy paper, load and send pages individually.
Width
Minimum 5.8 inches (148 millimeters)
Maximum 8.5 inches (216 millimeters)
Length
Minimum: 5 inches (128 millimeters)
Maximum: 14 inches (356 millimeters)
Paper Weight
Minimum 13 pounds (50 g/m²)
Maximum 28 pounds (105 g/m²)
Paper Thickness
Minimum 0.003 inches (0.08 millimeters)
Maximum 0.005 inches (0.13 millimeters)
Capacity
50 sheets of standard paper, 20 pound (80 g/m²)

|

OKIFAX 5780/5980

Loading Documents
To prevent paper jams and problems during operation:
·

Stack your documents neatly

·

Align document edges before loading

·

Don’t load different size documents at the same time

!

You can load and prepare to transmit a document while
your machine is still sending or receiving another
message (as long as the document feeder is clear).
This is called Dual Access.
To do this, load the document, select your location and
press the Start key. Your document will be sent when the
current communication ends.

1

Adjust the document guides (1) to the width of the paper
you are using.
Fig_01.eps

1

2

Neatly stack your documents, then insert them face down
into the document feeder. Adjust the document guides
for a snug fit.
Fig2_35.eps

User’s Guide: English

|

93

3
4

The machine grips the documents, and pulls in the
bottom page.
If necessary, use the Type of Original (Contrast) and
Resolution keys to adjust for the best possible image
quality.

Contrast
Press the Type of Original key until the desired contrast
indicator (NORMAL, LIGHT, DARK) lights.
·

For documents with normal contrast (default setting), use
NORMAL contrast.

·

For documents that are too light, use LIGHT contrast.

5759_quality.eps

· For documents that are too dark, use DARK contrast.
The default setting is NORMAL (NORMAL).
5

Your documents are now ready for faxing or copying.

Resolution
Press the Resolution key until the desired resolution
indicator (STD, PHOTO, EX. FINE, FINE) lights.
·

For normal office documents, use STD (standard)
resolution (default).

·

For documents with small type or other fine details, use
FINE or EX.FINE resolution.

·

For documents with photos or many shades of gray, use
PHOTO resolution.
The default resolution is standard (STD).

94

|

OKIFAX 5780/5980

Sending a Fax
You may send a fax to a single location or to multiple
locations.
This section describes faxing to a single location.
There are two ways to send one fax to multiple locations
using one fax session: group fax or broadcast fax. See
“Sending a Fax to Multiple Locations.”

Procedure
1 Load your documents.
2 Select the entry method, referring to the instructions in
the following sections.
Entry methods are:
·

One-Touch

·

2- or 3-Digit Speed Dial

·

Search

·

Numeric Keypad

·

External Telephone

User’s Guide: English

|

95

Using a One-Touch Speed Dial Key

Using 2- or 3-digit Speed Dial

Press the One-Touch key you have programmed.

1
2

Fig1_08a.eps

3
4

Press the Speed Dial/Search key.
Enter the Speed Dial number (2 or 3-digit) using the
numeric keypad.
Press the Enter Key. Wait.
The document will begin faxing.
5759_74.tif

96

|

OKIFAX 5780/5980

Using the Search Function

Using the Numeric Keypad

1

1
2

2
3
4

Press the Speed Dial/Search key. The display will show
ENTER 1’ST CHAR.
Using the One-Touch key, enter the first letter of the
name of the location you want to transmit to.
Repeatedly press  to scroll through the list of location
IDs beginning with the selected letter.

3

Dial as you would on a normal telephone.
If you make a mistake, press the SPACE key to back up
one space. Then, enter the correct number.
Press the Start key.
5759_82.tif

When the correct location is found, press the Start key to
begin faxing.
Fig2_31.eps

Using An External Telephone
To use this feature, you must have an external, optional
handset or telephone connected to your fax machine.
1 Pick up the receiver and dial the number. If the receiving
machine is in automatic reception mode, you will hear a
high-pitched tone.
2 If someone answers, tell them to press the Start key on
their machine.
3 You (the sender) must press the Start key on your
machine.

User’s Guide: English

|

97

Rejecting Unsolicited Fax Messages
Closed Network

Setting a Closed Network

Speed Access 21
If closed network is on, your machine will ONLY accept faxes
from numbers programmed as Speed Dial Numbers.
This keeps out unwanted faxes (such as advertising).
You can also set your machine to send faxes to ONLY the
numbers programmed as Speed Dial Numbers.
The Closed Network settings are:

1
2
3

·

Limited reception (RX)

·

Limited transmission and reception (TX/RX)

·

No limitations (OFF). This is the default setting.

!

If Closed Network is set to TX/RX or RX, your machine
will ONLY accept faxes from numbers programmed as
Speed Dial Numbers.
Any numbers NOT programmed as Speed Dials will be
rejected by the fax machine.

98

|

OKIFAX 5780/5980

4

Press Menu/Exit to enter the menu.
Input speed access number 21 (Closed Network). Wait.
When Closed Network displays, press  or  to select
a setting. Press Enter.
Press Menu/Exit to return to standby mode.

Power Failures
A battery in your fax machine prevents the loss of data stored
in memory at the time of a power outage.
Typical memory-backup time with a fully charged battery is
72 hours.
If data is in memory when power is restored, the machine
continues operations from the point when power was lost.
If the data in memory is lost when power is restored, the
Power Outage Report prints.

Power Outage Report
Use this report to determine which received messages you
may have lost, and which transmissions you may have to
resend.
For more information, refer to “Basic Faxing, Receiving
Messages to Memory.”

User’s Guide: English

|

99

Display Messages
Here are some of the messages you may see during a typical
fax transmission.
(location)
The remote location’s Personal ID, TSI/CSI, Location ID or
the telephone number you entered will identify the location
during transmission.
CALLING
The machine dialled a number (remote location), made
contact, and that number is ringing.

100

|

OKIFAX 5780/5980

SENDING
The machine is transmitting a fax.
RESULT = OK
The fax was sent successfully.
COMMUN. ERROR
If you see this or another error message, a problem occurred
during the communication. Try resending the fax. For more
information, see “Problem Solving.”

Basic Faxing Situations
Real-Time Dialing

Confirming Results

Occasionally you may want to dial numbers in real time,
one digit at a time. Press the Hook key on your control
panel to open a telephone line. You will hear a dial tone.
Enter the number. If an external telephone is connected to
your machine, you can dial in real time by picking up the
handset.

After transmission, press the Enter key once (with no
documents loaded). A message displays on the control
panel, confirming your transmission.
To print the Message Confirmation Report (MCF), press the
Enter key a second time.
See “Reports, Message Confirmation Report.”

Redialing
If a line is busy, or there is no answer, the machine waits and
then automatically redials the number. Also, if the machine
is transmitting from memory and a communication error
occurs, it automatically redials the number and sends the fax
again. You can redial a number at any time by pressing the
Redial key.

User’s Guide: English

|

101

102

Stopping a Transmission

Receiving Faxes Manually

To stop a transmission while it is in progress:
1 Press the Stop key twice.
The display shows STOPPED.
2 If documents are stuck partway through the document
feeder, you may see a RELOAD DOCUMENT message on
the display. Press the Stop key again. The machine feeds
the document the rest of the way through the document
feeder.

If your machine is set to the manual receive (TEL) mode,
follow the instructions below to receive faxes. You need to
have an optional handset installed, or an external handset
connected.
1 When your telephone or fax machine rings, pick up the
handset. If a person is on the line, carry on your
conversation.
2 If a signal from a remote fax machine is heard, or if a
person wishes to fax you a document after a
conversation, press the Start key.
3 When the RECEIVING message appears on the display,
hang up the handset. The machine will emit a tone
following disconnection, telling you that the
transmission was successful.

|

OKIFAX 5780/5980

No Paper Reception

No Toner Reception

When your machine runs out of paper:

When your machine is running low on toner it displays
TONER LOW, REPLACE TONER CART.

·
·

A NO PAPER, REPLACE PAPER message appears on the
display.

·

The machine continues to receive faxes in memory.

·

Any messages received in memory are printed when the
paper is replaced.
For more information, see “Basic Faxing, Receiving
Messages to Memory.”

If user function 16:NO TONER MEM.RX is set to OFF
(default setting), and the print quality is still legible, you
can continue to use the toner cartridge without replacing
it. When the print quality is not legible, replace the
toner.

·

If User Function 16:NO TONER MEM RX is set to ON,
your machine automatically receives and stores
messages in its memory when toner is low. The message
MSG. IN MEMORY appears on the display.
For more information, see “Basic Faxing, Receiving
Messages to Memory.”

User’s Guide: English

|

103

Receiving Faxes to Memory
When your machine is set to Memory Reception Mode
(MEM), it receives data into memory without printing and
displays MSG. IN MEMORY.
See “Setting Basic Features, Setting the Answering Mode,
Memory Reception Mode.”
You may want to set your machine for memory reception if
you receive faxes containing confidential information.

104

|

OKIFAX 5780/5980

When Are Faxes Received to Memory?
Your machine receives messages into memory if
·

you set (program) the machine to receive messages to
memory

·

the machine runs out of paper

·

the machine runs out of toner

When Are Memory Messages Printed?

Memory Message Limitations

When messages are received into memory, they will print
when

The amount of memory installed in your machine determines
how many messages may be stored.
You always know how much memory is available to you.
The amount of available memory is shown on the display
panel. This amount varies, depending on what has already
been entered into memory.
A battery in your fax machine prevents the loss of data stored
in memory at the time of a power outage.
Typical memory-backup time with a fully charged battery is
72 hours.
If data is in memory when power is restored, the machine
continues operations from the point when power was lost.
If the data in memory is lost when power is restored, the
Power Outage Report prints.

·

paper is replaced, if the machine ran out of paper

·

you request them, if the machine is set to receive
messages to memory

·

when the machine is switched from Memory Reception
Mode to Auto Receive Mode

User’s Guide: English

|

105

Active Memory Files Report
This report provides a list of all messages stored in your
machine’s memory, including documents waiting for
transmission and documents which have been received and
not yet printed. Information provided on this report
includes:
·

106

The date and time at which the message was scanned
into memory for transmission.

·

The name or telephone number of the machine you were
communicating with.

·

The communication mode used for each transmission or
reception.

·

The number of pages.

|

OKIFAX 5780/5980

Printing the Active Memory Files Report
1
2
3
4

Press Menu/Exit to enter the menu.
Press to select Report Print. Press Enter.
Press  or until the report you want appears on the
display. Press Enter.
Print all the reports you want, then press Menu/Exit to
return to standby mode.

Printing Messages Stored in Memory
1
2
3

Press Menu/Exit to enter Menu.
Press to select Print from Memory.
Press Enter.
Press  to select Print Memory Msg.
Press Enter.

!

If a memory reception password has been set, enter the
4-digit password. Press Enter.

4

All data in memory is printed.

!

If you switch to Auto Receive Mode (disabling Memory
Reception Mode), all messages stored in memory are
printed out.

Canceling Messages Stored in Memory
Erasing Messages Received in Memory Without
Printing Them
1
2
3
4
5
6
7

Press Menu/Exit to enter Menu.
Press  to select Print from Memory.
Press Enter.
Press  to select Print Memory Msg.
Press Enter.
MSG. IN MEMORY, PRINTING displays.
To erase the message instead of printing it, press the Stop
key.
The display shows PRINT MEMORY MSG. MEMORY
CANCEL?
Press Enter to erase the message from your machine’s
memory.

User’s Guide: English

|

107

Messages in Memory and Power Losses
A battery in your fax machine prevents the loss of data stored
in memory at the time of a power outage.
Typical memory-backup time with a fully charged battery is
72 hours.
If data is in memory when power is restored, the machine
continues operations from the point when power was lost.
If the data in memory is lost when power is restored, the
Power Outage Report prints.

108

|

OKIFAX 5780/5980

Power Outage Report
Use this report to determine which received messages you
may have lost, and which transmissions you may have to
resend.

Dual Access
Your fax machine’s dual access feature allows you to load
and prepare to transmit a document while it is receiving or
sending another fax from memory. This feature increases your
productivity and reduces the time you spend waiting for
other operations to finish.
Dual Access applies
·

while making a copy

·

while sending a fax

·

while receiving a fax

What You Can Do While Making Copies
While your fax machine is making copies, you can:
1 Continue to receive faxes while copies are printing.

User’s Guide: English

|

109

What You Can Do While Sending a Fax
After your fax machine has finished scanning a document
into memory and while it is transmitting from memory, you
can:
1 Make copies.
2 Load another document and prepare it for transmission.
You can continue to load documents as long as memory
is available in your machine. When the first transmission
is complete, the next fax you have loaded is
automatically sent.
3 Enter the fax number before loading a document.
Why is this important?
Documents are placed FACE DOWN on the feeder of
your machine.
If the only record of the fax number you are dialing is
printed on the document being sent, it can be difficult to
remember the number. Entering the number before
loading the document allows you to see the number
when keying. Once the number is entered, place the
document (face down) on the feeder.

110

|

OKIFAX 5780/5980

!

For situations 2 and 3, TX Prep Activated displays for
2-3 seconds. Do not attempt to load documents during
this short time!

What You Can Do While Receiving a Fax
While your machine is receiving a fax, you can:
1 Load another document and prepare it for transmission.
You can continue to load documents as long as memory
is available in your machine. When the first transmission
is complete, the next fax you have loaded is
automatically sent.
2 Continue to receive faxes while earlier received
messages are printing, if your machine is set to receive
faxes into memory.
3 Enter the fax number before loading a document.
Why is this important?
Documents are placed FACE DOWN on the feeder of
your machine.
If the only record of the fax number you are dialing is
printed on the document being sent, it can be difficult to
remember the number. Entering the number before
loading the document allows you to see the number
when keying. Once the number is entered, place the
document (face down) on the feeder.

!

For situations 1 and 3, TX Prep Activated displays for
2-3 seconds. Do not attempt to load documents during
this short time!

User’s Guide: English

|

111

Making Copies
Your machine can be used as a convenience copy machine.
It can produce up to 99 copies at one time.
There are two copy stacker capacities.
·

To Make Copies
1

Load the document(s) in the document tray.
Fig2_35.eps

250 sheets for face-down copies

· 10 sheets for face-up copies
Documents fed through the automatic document feeder print
at 600 dpi.
Paper used for copying has two possible paper sources.
·

paper tray

·

manual paper feeder
2
3
4
5

112

|

OKIFAX 5780/5980

Press Copy. The display shows Number of Copies.
If only one copy is required, wait. The machine begins
copying.
To make multiple copies, enter the number of copies you
want. Use the numeric keypad.
Press Copy again. The machine begins making copies.

Manual Paper Feeder
Use the manual paper feeder to make a copy on paper
different from the paper loaded in the paper tray.
1 Load the document in the document tray.
2 Fold down the manual paper feeder tray.

3

Insert a sheet of paper (face up) on the tray and push into
the slot until the machine grabs hold of the paper.
5759_87a.eps

Fig2_36.eps

4 Press Copy.

!

If you are making more than one copy, feed paper
continuously one sheet at a time.

User’s Guide: English

|

113

Face Up Stacking/Face Down Stacking

!

If the lever is set for face up, faxing is disabled.

The machine can process copies in two ways.
·

stacked with printed side up (Face Up)
or

·

stacked with print side down (Face Down)

The position of the lever determines how the copies are
stacked. The lever is located on the side of the machine,
above the power switch.
5759_87a.eps

1

2

1
2

114

|

OKIFAX 5780/5980

In the top position (1), copies exit the machine face
down.
In the bottom position (2), copies exit face up.
You can use the “face up” position only when
·

copying

·

using PC Print (MFP option)

Sending a Fax to Multiple Locations
Group vs. Broadcast
There are two ways to send one fax to multiple locations
using one fax session.
·

Group

·

Broadcast

!

Individual destination numbers included as part of
either method may be saved (programmed) into your fax
machine as One-Touch or 2- or 3–digit Speed Dial
numbers. These saved (programmed) numbers must
exist before sending a fax.
See “Programming Speed Dial Numbers.”

User’s Guide: English

|

115

116

Group Fax

Broadcast Fax

A group fax is a fax sent to several locations.
A group fax is meant to be repeated.
The group is a collection of fax numbers to which you
regularly or repeatedly send communications. This set of
numbers is saved (programmed) into the machine.

A broadcast fax is a fax sent to several locations.
A broadcast fax is a one-time event (not meant to be
repeated).
The broadcast (a collection of destination numbers) is not
saved (programmed) into the machine.

!

!

|

Individual destination numbers included as part of the
group fax may be saved (programmed) into your fax
machine as One-Touch or 2- or 3–digit Speed Dial
numbers. The Group (a collection of individual
destination numbers) can be saved.

OKIFAX 5780/5980

Individual destination numbers included as part of the
broadcast fax may be saved (programmed) into your fax
machine as One-Touch or 2- or 3–digit Speed Dial
numbers. The Broadcast (a collection of individual
destination numbers) cannot be saved.

Group Faxing
What is a Group Fax?
If you often send a fax to many fixed locations, setting up
these locations as a group will save time.
A group fax is a fax sent to several locations.
A group fax is meant to be repeated.
The group (a collection of destination numbers [where the
fax is going to] IS saved (programmed) into the machine.
You can create up to 20 different groups of telephone
numbers.

Each group may have a maximum of xxx locations.
where xxx =
140 (Model 5780)
230 (Model 5980)
Each group is listed by a group dial number.
Each group can be assigned a name (Group ID) for alphabetic
searches.

User’s Guide: English

|

117

Programming a Group

!

The locations you use to create a group MUST BE
programmed as One-Touch, 2-digit, or 3-digit Speed
Dials before you create a group. Refer to
“Programming Speed Dial Numbers.”

1
2
3

Print the Group Directory Report before programming
a Group. This report is a reference of group numbers
already programmed. See “Reports, Group
Directories.”

4
5

6
7

118

|

OKIFAX 5780/5980

Press Menu/Exit to enter the Menu.
Press  to select Location Program. Press Enter.
The cursor will be at Speed Dial. Press  to select
Group. Press Enter.
Input a group dial number (from 1-20). Press Enter.
Enter locations by pressing either a One-Touch key or
the Speed Dial number. Press Enter. Continue until all
locations are entered. Press Start.
Enter a Group ID (name). Press Enter.
Press Menu/Exit to return to standby mode.

Deleting Groups

!

Print the Group Directory Report before deleting a
Group. This report is a reference of group numbers
already programmed. See “Reports.”
You can delete an entry in a group, several entries, or
the entire group.
To delete an entry, perform the delete procedure for
only that entry.
To delete several entries, perform the delete procedure
for each entry you want to delete.
To delete a group, you must first delete all of the
numbers assigned to the group. Repeat the delete
procedure as many times as there are entries. When all
entries are deleted, the group name is automatically
deleted.

1
2
3
4
5
6
7
8
9

Press Menu/Exit to enter the Menu.
Press  to select Location Program. Press Enter.
The cursor will be at Speed Dial. Press  to select
Group. Press Enter.
Input a group dial number (from 1-20). Press Enter.
At Select Locations(s). Press Enter.
Press  or  to select the entry you want to delete.
Press Clear or Enter. The entry information displays.
Press Clear. The entry is now deleted from group.
To delete the group, repeat steps 6 and 7 for all entries in
the group you want to delete.
Press Menu/Exit to return to standby mode.

You DO NOT delete the assigned numbers from their
Speed Dial locations. You DO DELETE the entries
assigned to the group.

User’s Guide: English

|

119

Sending a Fax to a Group
1
2
3

Load your documents.
Press the Menu / Exit key.
The display will show:

6

MENU
1>GROUP TX
2 DELAYED TX
3 DELAYED BATCH TX
4
5

120

|

Press the Enter key.
A list of groups will be displayed.

OKIFAX 5780/5980

7

You may select one group or multiple groups.
There are three ways to find a group.
scrolling
by name
by number
For more information, refer to “Sending a Fax to
Multiple Locations, Sending a Fax to a Group, Finding a
Group.”
Press the Start key.

Finding a Group
Scrolling

By Number

Press  or  to scroll the group you want to send to.

Press the Speed Dial Search key.
Press the # key, and enter xx (xx is the number for the group).
Press the Enter key.
The group name will appear on the display.
To confirm, press the Enter key.

If you are sending to one group, press the Enter key.
or
If you are sending to multiple groups, scroll through the list
and select each group you want to send to. An * will appear
in front of each group that has been selected. When you have
selected all of the groups, press the Enter key.
By Name
Press the Speed Dial Search key.
Input the first character of the Group ID.
The group name will appear on the display.

User’s Guide: English

|

121

Finding a Group Name
You can find a group name by using the

Group Directory Report

·

This report is a reference of group numbers already
programmed. See “Reports.”

Group Directory Report

· Speed Dial/Search
If you do not know the name of the group
·

use the Group Directory Report
or

·

Press Speed Dial/Search key twice. Then scroll
through the list.
If you know the name of the group, press the Speed Dial/
Search key, enter the first letter of the name of the group, and
scroll through the list.

122

|

OKIFAX 5780/5980

Using Speed Dial/Search
1
The Speed Dial/Search key allows you to access an
alphabetical list of the Speed Dial and Group names
programmed into your machine.
To search, press the Speed Dial/Search key.
If you know the name of the group, use the first letter of
the name of the group to search.

2
3

If you do not know the name of the group, press the
Speed Dial/Search key.

!

All searches are done by the first character entered for
the location name.
Remember this when programming the name.

4

Press the Speed Dial/Search key. The display will show
ENTER 1-ST CHAR.
Using the One-Touch key, enter the first letter of the
name of the location you want to transmit to.
Repeatedly press  to scroll through the list of location
IDs beginning with that letter.
This list is an alphabetical list of ALL Speed Dials and
Groups programmed into the machine.
Groups are indicated by a # before the name.
When the correct location is found, press the Start key to
begin faxing.
Fig2_31.eps

User’s Guide: English

|

123

Broadcasting
What is a Broadcast Fax?
A broadcast fax is a fax sent to several locations.
A broadcast fax is a one-time event (not meant to be
repeated).
The broadcast, a collection of destination numbers [where the
fax is going to], IS NOT saved (programmed) into the
machine.

124

|

OKIFAX 5780/5980

!

The locations you use during a broadcast CAN BE
programmed as One-Touch, 2-digit, or 3-digit Speed
Dials before you create a broadcast. Refer to
“Programming Speed Dial Numbers.”

Sending a Broadcast Fax
1
2

3
4

5

Load the document.
Enter the programmed location. Use a One-Touch key, 2or 3– Digit Speed Dial, Group Directory, or enter a
number on the numeric keypad.
Press Enter.
Repeat Steps 2 and 3 until all locations for the broadcast
are input.
For more information, refer to the Notes, below.
To delete a location from the broadcast, refer to the
following section, “Deleting a Location from a
Broadcast Fax.”
At this point, you have three options.

!

Notes
If Auto Start is set to ON (default setting) you will have
2 seconds between steps 2 and 3 (if using a Speed Dial
and only after the first entry) to input the next location
before machine begins dialing. To change this, set Auto
Start (User Function #42) to OFF.

Press Enter to display the locations for the broadcast.
Press Enter twice to print the locations for the broadcast.
Press Start to begin faxing.

User’s Guide: English

|

125

Deleting a Location from a Broadcast Fax
To delete a location from a broadcast fax (after Step 4 of the
previous section, “Sending a Broadcast Fax”), follow these
steps.
1 Press Enter.
2 Press  .
3 Press Enter.
4 Press  or  to move the cursor to the location name.
5 Press Enter or Clear.
6 Press Clear.
The location is deleted from the braodcast.

126

|

OKIFAX 5780/5980

Advanced Operations
The advanced operations are:
·

Delayed Faxing
Delayed Fax Transmission
Delayed Batch Transmission

·

Priority Transmissions

·

Confidential Faxes

·

Call Forwarding

·

Relay Faxing

·

Polling Transmission (sending documents requested by
another fax machine)

User’s Guide: English

|

127

Delayed Fax vs. Delayed Batch
A delayed fax transmission is one fax sent to one location,
group, or broadcast, at a time and date specified by you.
A delayed batch transmission is a little more complicated.
In a delayed batch transmission, faxes to a single location are
not sent until a specified time. The faxes are sent at the same
time every day.
Imagine that your fax machine is located in the main office,
and you send faxes to your sales force. Your machine can be
programmed to hold all documents being sent to a fax
number (salesperson) until a time you specify. When it is the
specified time, all held documents are sent to the number.
The numbers programmed into One-Touch Keys 31 through
40 are used for delayed batch transmissions.

128

|

OKIFAX 5780/5980

!

Delayed Batch Transmissions can ONLY use One Touch
Keys 31 through 40.

Delayed Faxing
What is Delayed Faxing?
Delayed Faxing allows you to send documents at a specified
time and date. It frees you from having to manually start the
transmission. You can scan the document and store the data
in memory. The fax machine can send documents at different
specified times (sessions). You can program a delayed
transmission to occur at any time over the next three days.
The number of delayed transmission sessions varies
according to the model of your fax machine.
Your fax machine can be programmed for up to xx sessions.
where xx =
20 (Model 5780)
30 (Model 5980)

!

Use the 24-hour format to enter times.
For example, 0800 is 8:00 AM, 2000 is 8:00 PM.

User’s Guide: English

|

129

Sending a Delayed Fax
1
2
3
4
5

6
7

130

|

Load the document(s).
Press Menu/Exit to enter Menu.
Press  or  to access Delayed TX. Then press Enter.
Press  or  to move between date and time settings,
and  or  to move between columns.
Input the desired date and time using the numeric
keypad. Press Enter.
Enter times following the 24-hour format. For example,
0800 is 8:00AM, 2000 is 8:00PM.
Delayed TX shows Select Location(s) on the display.
Enter the desired location using either Speed Dial
numbers or the numeric keypad.

OKIFAX 5780/5980

8

9

Press Start. The machine scans the document(s) into
memory, and waits until the programmed time to begin
transmission.
Above process can be repeated for up to xx times
(sessions) when memory is available.
where xx =
20 (Model 5780)
30 (Model 5980)

Canceling Delayed Transmissions
To cancel a delayed transmission before it is sent:
1 Press Stop.
2 The display shows Communication Cancel.
3 The display shows Location ID or Tel. No. of the
delayed transmissions currently programmed in the
machine.
4 Press  or  to select transmission to cancel. Press
Enter.
5 The Location ID and Tel. No. of the selected
transmission will display. After confirmation, press
Clear.
6 Selected transmission will be canceled.
7 For a delayed transmission from the document tray, press
Stop again to remove the document.
8 Press Menu/Exit to return to standby mode.

User’s Guide: English

|

131

Delayed Batch Transmission
In a delayed batch transmission, all faxes to a single location
are held until a specified time. The specified time is a daily
event (the faxes are sent at the same time every day).
Imagine that your fax machine is located in the main office,
and you send faxes to your sales force. Your machine can be
programmed to hold all documents being sent to a fax
number (salesperson) until a time you specify. When it is the
specified time, all held documents are sent to the number.
Locations must be programmed into Speed Dial (One-Touch)
numbers 31-40.
To perform a delayed batch transmission, you must

132

·

program the delayed batch destination number (OneTouch numbers 31-40).

·

set the batch TX time function

·

send a fax as part of a delayed batch transmission

|

OKIFAX 5780/5980

Program the Delayed Batch Destination Number
The destination number of the location receiving the
Delayed Batch Transmission (where you are sending to) must
be assigned to a One-Touch Speed Dial.
You must use one of the One-Touch Keys 31 through 40.
Refer to “Programming Speed Dial Numbers.”

Setting the Batch TX Time Function

!

Locations used for Delayed Batch Transmission
must be programmed into
Speed Dial numbers 31 through 40
before the Batch TX Time may be set.

1
2

Press Menu/Exit to enter the menu.
Press  to select Location Program. Press Enter.

3
4

Press  to select Batch TX Time. Press Enter.
Enter the Speed Dial number of the desired location.
Use the numeric keypad to enter the number.
Press Enter.
When prompted, enter the desired time.
Press Enter.

5

!

Use the 24-hour format to enter times.
For example, 0800 is 8:00 AM, 2000 is 8:00 PM.
Remember that delayed batch transmissions are sent at
the same time every day!

6

Press Menu/Exit to exit.

User’s Guide: English

|

133

Send a Fax as Part of a Delayed Batch
1
2
3
4

Load the document(s).
Press Menu/Exit key to enter the menu.
Press  to select Delayed Batch TX. Press Enter .
Enter the Speed Dial number of the desired location
using the assigned One Touch key or the numeric
keypad. Press Enter.

!

Locations used for Delayed Batch Transmission must
be programmed into Speed Dial numbers
31 through 40.

5
6

Location and transmission time set displays. Press Start.
The machine scans the document(s) into memory, and
waits until the programmed time to begin transmission.
Repeat above steps 1-7 to prepare multiple sessions.

7

134

|

OKIFAX 5780/5980

!

Use the 24-hour format to enter times.
For example, 0800 is 8:00 AM, 2000 is 8:00 PM.
The amount of available memory determines how many
batch transmissions you may set. Once memory is filled,
no more sessions will be accepted.

Canceling Delayed Batch Transmissions
To cancel a delayed transmission before it is sent:
1 Press Stop.
2 The display shows Cancel Communication.
3 The display shows Location ID or Tel. No. of the
delayed transmissions currently programmed in the
machine.
4 Press  or  to select transmission to cancel. Press
Enter.
5 The Location ID and Tel. No. of the selected
transmission will display. After confirmation, press
Clear.
6 The selected transmission will be canceled.
7 Press Menu/Exit to return to standby mode.

User’s Guide: English

|

135

Priority Transmission
When you need to send a document immediately, use priority
transmission.
With priority transmission, your urgent fax is processed
before anything else.
A priority transmission document will be sent before
·

any previously scanned documents

·

any received (incoming) documents

Sending a Priority TX
1
2
3
4
5
6
7
8

136

|

OKIFAX 5780/5980

Load the document(s).
Press Menu/Exit to enter the menu.
Press  to select Priority TX. Press Enter.
Input the desired location using a Speed Dial number or
the numeric keypad.
Press the Start key.
The machine scans the document(s) into memory and
assigns first priority for transmission.
If all memory is used, the display shows Memory
Overflow, Send Scanned Pages?
To send scanned pages, press Enter.

Confidential Faxes
Facsimile machines are often located in open areas where
anyone can look through the messages received. The
confidential fax feature controls access to faxes.
A confidential fax is a fax sent or received to the secured
memory of a machine. This secured memory is called a
personal mailbox (or sub-address number).
Your machine can send and receive confidential faxes.
Confidential faxes require that:
1 Both communicating machines (the machine being sent
from [sender] and the machine being sent to [receiver])
support compatible confidential fax standards, i.e.
both machines are OKIFAX (or compatible) products
or
both machines are equipped with a sub-address function
2

Confidential Faxes may be
·

Sent

·

Received

·

Programmed (Mailboxes)

·

Printed

!

Be sure to record both the address and password of
each confidential mailbox. Keep the record in a safe
place. If you forget a password, you will need to
contact a Service Dealer for assistance.

Confidential mailbox addresses be shared
On your machine, the address is the number (1 to 16) of
the confidential mailbox.

User’s Guide: English

|

137

Programming Personal (Confidential)
Mailboxes
Speed access no. 04.
A personal (confidential) mailbox (or sub-address number) is
the secured memory of a machine.
An address and password are used to access the personal
mailbox. For your machine, the address is the number (1 to
16) of the mailbox.
Your machine can be programmed to manage 16 personal
mailboxes.
When set up, each mailbox is opened as a Confidential
Mailbox, Bulletin Polling Mailbox, or Relay Broadcast
Mailbox.
Messages stored in a mailbox cannot be printed until the
correct password is entered.

138

|

OKIFAX 5780/5980

!

The Mailboxes (numbers 1 to 16) are used for Personal
(Confidential) Mailboxes, Memory Polling (Bulletin),
and Relay Broadcasting. If you are using these
features, remember that the total number of available
mailboxes is shared by these functions.

!

Print the Personal Box List to see which mailboxes are
available. Refer to “Reports, Box Information.”

Creating a Personal (Confidential) Mailbox
1
2
3
4
5
6
7

Press Menu/Exit to enter the Menu.
Input speed access number 04, wait.
Enter the personal box number (1-16). Press Enter.
This is the address.
Press  or  to select Confidential. Press Enter.
Input a 4-digit numeric password (0000-9999). Press
Enter.
Repeat steps 3-5 until the desired number of confidential
mailboxes is created (up to 16).
Press Menu/Exit to return to standby mode.

User’s Guide: English

|

139

Changing a Password
Speed access no. 04.

!

A mailbox must be empty before it can be modified or
closed.

To change a password:
1 Press Menu/Exit to enter Menu.
2
3
4
5
6
7

140

|

Input speed access no. 04. Wait.
Enter the number of the personal mailbox to be
modified. Press Enter.
Press Enter to select Password Change.
Input the existing (old) 4-digit numeric password. Press
Enter.
Input the new 4-digit numeric password. Press Enter.
Press Menu/Exit to return to standby mode.

OKIFAX 5780/5980

!

If the message Invalid Operation is displayed, the
mailbox selected contains one or more messages. The
mailbox must be empty before a change can be made.

!

Be sure to record both the address and password of
each confidential mailbox. Keep the record in a safe
place. If you forget a password, you will need to
contact a Service Dealer for assistance.

Closing a Mailbox
Speed access no. 04.

!

A mailbox must be empty before it can be closed.

!

If the message Invalid Operation is displayed, the
mailbox selected contains one or more messages. The
mailbox must be empty before a change can be made.

To close a mailbox:
1 Press Menu/Exit to enter Menu.
2
3
4
5
6
7

Input speed access no. 04. Wait.
Enter the number of the personal mailbox you are
working with. Press Enter.
Press  or  to select Close. Press Enter.
At Close Box?, press Enter.
At Password, enter the 4-digit numeric password. Press
Enter.
Press Menu/Exit to return to standby mode.

User’s Guide: English

|

141

Sending Confidential Faxes
When a confidential fax is sent, it is received to a personal
mailbox (or sub-address number).
The personal mailbox (or sub-address number) is the secured
memory of a machine. An address and password are used to
access the personal mailbox.
Your machine can send messages to up to 16 designated
mailboxes in remote machines.

!

You cannot access a mailbox without the address and
password.

|

!

You must know the address of the confidential mailbox
you are sending to.

1
2
3
4

Load the document(s).
Press Menu/Exit to enter the menu.
Press  to select Confidential TX. Press Enter.
Use the numeric keypad to enter the address of the
confidential mailbox (up to 20 characters). Press Enter.
Use a Speed Dial number or the numeric keypad to enter
the desired location.
Press Start.

5
To send a fax to a mailbox, you must know the address
of the mailbox. For your machine, the address is the
number (1 to 16) of the mailbox.

142

To send a confidential fax:

OKIFAX 5780/5980

6

Receiving Confidential Faxes
A confidential fax is received to a personal mailbox (or subaddress number).
The personal mailbox (or sub-address number) is the secured
memory of a machine. An address and password are used to
access the personal mailbox.
Your machine can receive confidential faxes from
·
·

OKIFAX (or compatible) machines
or
machines with a sub-address function

When you receive a confidential fax, it is stored in memory.
It will not print until the proper password is entered.

!

If you wish to receive confidential faxes, you must
provide your confidential mailbox address to the people
sending you faxes. For your machine, the address is the
number (1 to 16) of the mailbox.
You cannot access a mailbox without the address and
password.
A confidential fax is stored in memory and will not
print until the proper password is entered.
Be sure to record both the address and password of
each confidential mailbox. Keep the record in a safe
place. If you forget a password, you will need to
contact a Service Dealer for assistance.

User’s Guide: English

|

143

Knowing You’ve Received a Confidential
Fax
Confidential Reception Report
Every time your machine receives a confidential fax, the
Confidential Reception Report prints. This report lists the
mailbox number(s) that received faxes.

Printing Confidential Faxes

!

You must know the address and password of the
confidential mailbox you wish to print from. The
Confidential Reception Report has the mailbox
address.

1
2

Press Menu/Exit to enter Menu.
Press to  select Print from Memory. Press Enter.

3
4

Press  to select Print Personal Box. Press Enter .
Enter the personal mailbox number (1-16) that is holding
the message, press Enter.
Enter a 4-digit password for the mailbox. Press Enter.
The message prints, and the machine returns to standby.

5
6

Tip: If no message is stored in the personal mailbox,
No Data in Memory displays.

144

|

OKIFAX 5780/5980

Deleting Confidential Faxes

!

You must know the address and password of the
confidential mailbox you wish to delete from. The
Confidential Reception Report has the mailbox
address.

1
2

Press Menu/Exit to enter Menu.
Press to  select Print from Memory. Press Enter.

3
4

Press  to select Print Personal Box. Press Enter.
Enter the personal mailbox number (1-16) that is holding
the message. Press Enter.
Enter a 4-digit password for the mailbox. Press Enter.
When Box No. =XX (Conf) Printing displays, press
Stop.
Print Personal Box Memory Cancel? displays.
Press Enter.
The fax is deleted and the machine returns to standby
mode.

5
6
7

User’s Guide: English

|

145

Call Forwarding
Your fax machine can automatically forward incoming faxes
to a predetermined number. This number may be up to 40
characters (0-9, *, #, +, Pause, Space) long.
To use forwarding, you must
1 set the forwarding number.
2 set the Auto Answer mode to FWD.

146

|

OKIFAX 5780/5980

Set a Forwarding Number
1
2
3
4
5

Press Menu/Exit to enter the menu.
Press  to select Location Program. Press Enter.
Press  to select Forwarding No.. Press Enter.
Enter the telephone number. Press Enter.
Press Menu/Exit to return to standby mode.

Set the Auto Answer Mode to FWD

Clear Forwarding Mode

1
2
3
4
5

Press Menu/Exit to enter the menu.
Press  to select Setup. Press Enter.
Press  to select Machine Settings. Press Enter.
Press  to select Auto Answer mode. Press Enter.
Press  to select FWD. Press Enter.

1
2
3
4
5

Press Menu/Exit to enter the menu.
Press  to select Setup. Press Enter.
Press  to select Machine Settings. Press Enter.
Press  to select Auto Answer mode. Press Enter.
Press  to select Fax: Auto Receive Mode.

6

Press Menu/Exit to return to standby mode.
6

Press Enter.
Press Menu/Exit to return to standby mode.

!

Messages received while the machine was set to forward
will still forward.

User’s Guide: English

|

147

Forward on Paper/Toner Error
Your machine can provide a backup in case it runs out of
toner or paper.
When a Paper/Toner Error forwarding number is programmed,
and your machine runs out of paper or toner, any faxes
received are forwarded to the programmed number.
Forward on Paper/Toner will not work if the machine is set for

148

Setting a Paper/Toner Error Forwarding Number
1
2
3
4

·

Forwarding Mode (FWD)

·

Manual Receive Mode (TEL)

5

·

Memory Reception Mode (MEM)

!

|

OKIFAX 5780/5980

Press Menu/Exit to enter the menu.
Press  or  to select Location Program. Press Enter.
Press  to select Forward on P-ERR. Press Enter.
Enter the telephone number (up to 40 characters (0-9, *,
#, +, Pause, Hyphen, Space). Press Enter.
Press Menu/Exit to return to standby mode.
Polled or confidential faxes cannot be forwarded.

Backup File TX
General Information

Activate Backup File TX /Set the Password

Backup File TX is User Function Setting 33.
This feature lets you set up your machine automatically send
a copy of every fax it sends or receives to a predetermined
number.
To use this feature, you need to

Follow this procedure to Activate the Backup File TX and to
set the password.
1 Press Menu/Exit to enter the Menu.
2 Using the numeric keypad, enter 33.
The display shows BACKUP FILE TX.
3 Using the numeric keypad, enter a four-digit password.
Be sure to write down the password and keep it in
a safe place.
Press Enter.
4 Press  (SHIFT DOWN) to select ON.
Press Enter.

·

activate it

·

set a four-digit password

·

program the number of the backup recipient
The backup recipient is the fax machine to which copies
of your correspondence are sent.

!

You must enter the password in order to change the
location of the backup recipient, turn the feature
off, or change the password.

!

You must enter the password in order to change the
location of the backup recipient, turn the feature
off, or change the password.

User’s Guide: English

|

149

Program Backup Recipient
The backup recipient is the fax machine to which copies of
your correspondence are sent.
Follow this procedure to program the Backup Recipient’s fax
machine number.
1 Press Menu/Exit to enter the Menu.
2 Press  (SHIFT DOWN) to move to LOCATION
PROGRAM.
Press Enter.
3 With SPEED DIAL selected, press Enter.
4 Using the numeric keypad, enter 40.
Press Enter.
5 Enter the password you set for the backup file feature.
Press Enter.
6 Program the fax number and location information for the
backup recipient.
Program it as you would for any speed dial.
Refer to “Programming Speed Dial Numbers”.
7 Press Menu/Exit to return to standby mode.

150

|

OKIFAX 5780/5980

!

You must enter the password in order to change the
location of the backup recipient, turn the feature
off, or change the password.

Relay Faxing
What is an example of Relay Faxing? Imagine that you need
to send a fax to a number of locations in another area code.
With Relay Faxing, you (the relay initiating station) send
one fax (transmission) long distance to another machine (the
relay key station [hub]). The relay key station (hub) then
sends the fax to all of the other machines/locations in the
area code, at local rates.
Relay faxing allows one machine to send a document to
another machine, which then forwards the document to a
number of other locations. Two different machines are
involved in transmitting a relay fax: the relay initiating
station and the relay key station (hub).
The OKIFAX 5780 machine can function as an initiating
station.
The OKIFAX 5980 machine can function as an initiating
station and a relay key station (hub).
The relay key station (hub) can send a confirmation report to
the relay initiating station when the relay fax session is
complete. This confirmation report is called the Relay
Broadcast Report.

!

The relay initiating station and the relay key station
(hub) must coordinate efforts before a relay fax can be
sent.

!

Relay Faxing is different from group faxing. In Group
Faxing, a fax is sent to a preprogrammed group of
locations directly from the fax machine.

!

At this writing, the OKIFAX 2600, OKIFAX 5750/5950
Series, and OKIFAX 5980 are the only OKIFAX
machines that can function as relay key stations (hubs).

!

If you cannot access Relay Fax features, contact your
service dealer. A Service Function setting (Technical
Function 36) may require adjustment.

!

All machines involved in a Relay Fax should be set to
Auto Receive mode. See “Setting Basic Features,
Setting the Answering Mode.”

User’s Guide: English

|

151

Using Your Machine as a Relay Initiating
Station
Your machine can act as the relay initiating station, which
starts the relay broadcast by sending the original documents.
Before you program your machine to initiate a relay
broadcast, you must have the information listed below.

Relay Password

·

Relay Password

Relay Group Numbers

·

Relay Group Numbers

·

Relay Key Station (Hub) number

These 2-digit numbers are the numbers of groups of locations
programmed into the relay key station (hub).

·

Contact number for Relay Broadcast Report

Relay Key Station (Hub)

Get the relay password, the relay group numbers, and the
relay key station (hub) number from the relay key station
(hub) operator.
The contact number for the relay broadcast report is the
number of the relay initiating station, programmed to a
special location and in the format used by the relay key
station (hub).

152

|

OKIFAX 5780/5980

This is the 4-digit relay password that is programmed into the
relay key station (hub).

The relay key station (hub) is the fax unit that receives the
original fax message and then automatically relays or
broadcasts the message to other remote fax machines.
For this feature to be available, the relay key station (hub)
must be an OKIFAX 2600, OKIFAX 5750/5950 Series, or an
OKIFAX 5980 fax machine.

Contact Number for Relay Broadcast Report
The relay key station (hub) can send a confirmation report to
the relay initiating station when the relay fax session is
complete. This confirmation report is called the Relay
Broadcast Report.
To receive the report, the telephone number of the relay
initiating station must be programmed into the specified
Relay Report Number location. The telephone number of the
relay initiating station is called the Relay Report Number.
This number is set in the relay initiating station.

!

Programming the Relay Report Number
1 Press Menu/Exit to enter the menu.
2 Press  to select Location Program. Press Enter.
3 Press  to select Relay Report No.. Press Enter.
4 Enter the telephone number of the desired location using
the numeric keypad (40 characters max.). Press Enter.
5 Press Menu/Exit to return to standby mode.

Be sure to program the number in the format the relay
key station uses for dialing. For example, be sure to
include the access digit, if required.

User’s Guide: English

|

153

Relay Broadcast Report
The relay key station (hub) can send a confirmation report to
the relay initiating station when the relay fax session is
complete.
This confirmation report is called the Relay Broadcast
Report.
To receive the report, the telephone number of the relay
initiating station must be programmed into the specified
Relay Report Number location. This number is programmed
into the relay initiating station.

!

154

|

Be sure to program the number in the format the relay
key station uses for dialing. For example, be sure to
include the access digit, if required.

OKIFAX 5780/5980

The Relay Broadcast Report shows:
·

the page count of the original fax

·

the total time spent to communicate with all destination
machines

·

the location identification of each destination machine
the relay key station (hub) communicated with during
the relay fax session

·

the page count of each fax sent to each destination
machine

·

the results of each destination fax session

Initiating a Relay Broadcast
1
2
3
4
5
6
7
8
9

Load the document(s).
Press Menu/Exit to enter Menu.
Press  to select Relay Initiate TX. Press Enter.
Enter the password (4-digit number) of key relay station.
Press Enter.
Enter two-digit numbers of remote stations. Press Enter.
Enter the desired location using the Speed Dial number
or numeric keypad. Press Start.
The machine will scan the document(s) into memory and
begin faxing to the key relay station.
If all memory is used, the display will show Memory
Overflow, Send Scanned Pages?
To send scanned pages, press Enter.

User’s Guide: English

|

155

Using Your Machine as a Relay Key Station
(Hub)

!

OKIFAX 5980 only!

Your machine can act as the relay key station (hub), which
receives the original document from the relay initiating
station and then forwards the document to the destination
machines.
Your machine can send a confirmation report to the relay
initiating station when the relay fax session is complete.
This confirmation report is called the Relay Broadcast
Report.
Before you use your machine as a relay key station (hub),
you must:

156

·

program the number(s) of the destination machine(s) into
your machine

·

create a group or groups of the destination machine
numbers

·

create a relay password for your machine

·

determine if you want to print the relay fax when it
arrives at your machine

|

OKIFAX 5780/5980

!

Be sure to record your relay password. Keep the record
in a safe place. If you forget the password, you will
need to contact a Service Dealer for assistance.

Program the Destination Numbers

Create the Destination Group(s)

Collect the contact numbers for the destination machines to
which you will forward the relay fax.
Each number must be programmed into your machine as a
Speed Dial.
See “Programming Speed Dial Numbers.”

The Speed Dial numbers of the contact numbers (of the
destination machines) must be programmed as a group or
groups in your machine.
See “Sending a Fax to Multiple Locations, Group Faxing.”
You must provide the two-digit group number(s) to the relay
initiating station.

User’s Guide: English

|

157

Create the Relay Broadcast Mailbox
(includes Relay Password)

!

The Mailboxes (numbers 1 to 16) are used for Personal
(Confidential) Mailboxes, Memory Polling (Bulletin),
and Relay Broadcasting. If you are using these
features, remember that the total number of available
mailboxes is shared by these functions.

!

Print the Personal Box List to see which mailboxes are
available. Refer to “Reports, Box Information.”

To create the Relay Broadcast Mailbox (which includes
creating the Relay Password)
1 Press Menu/Exit to enter the Menu.
2 Input speed access number 04, wait.
3 Enter the personal box number (1-16). Press Enter.
This is the address.
4 Press  or  to select Relay Broadcast. Press Enter.
5 Input a 4-digit numeric password (0000-9999). Press
Enter.

!

This password is the Relay Password. You must provide
this password to the relay initiating station.

6

The display shows
RELAY B.C. ENTRY: 0
SELECT LOCATION(S)
PRESS START TO SET
ENTER TO CONFIRM

158

|

OKIFAX 5780/5980

7

Press the appropriate Speed Dial key(s) for the desired
contact numbers.
The display alternates between
the Step 6 display
and
[Speed Dial Key Information]
ENTER WHEN DONE

8
9

When all locations (contact numbers) are selected, press
Start.
You can program another Relay Broadcast Mailbox
(Steps 3 -9) or
Press Menu/Exit to return to standby mode.

Relay Entry Report
Your machine can print a report of the locations programmed
in a Relay Broadcast Mailbox.
This report is called the Relay Entry Report.
To print the Relay Entry Report, you must know the number
(01 to 16) of the Relay Broadcast Mailbox.
The Relay Entry Report shows:
·

date and time the report was printed

·

the box number

·

the description (Location ID) of each location (contact
number) programmed in the relay broadcast.

User’s Guide: English

|

159

Status of Relay Broadcast Report
Your machine [relay key station (hub)] can send a
confirmation report to the relay initiating station when the
relay fax session is complete.
This confirmation report is called the Relay Broadcast
Report.
For your machine to send the report, the telephone number of
the relay initiating station must be programmed into the
Relay Report Number location. This number is programmed
into the relay initiating station.

!

160

|

Be sure to program the number in the format the relay
key station uses for dialing. For example, be sure to
include the access digit, if required.

OKIFAX 5780/5980

The Relay Broadcast Report shows:
·

the page count of the original fax

·

the total time spent to communicate with all destination
machines

·

the location identification of each destination machine
the relay key station (hub) communicated with during
the relay fax session

·

the page count of each fax sent to each destination
machine

·

the results of each destination fax session

Printing the Relay Fax at the Hub
If you set Speed Access 28, Relay Print to ON, your machine
will print any relay fax it receives from a relay initiating
station.
To change the setting of Relay Print (Speed Access 28):
1 Press Menu/Exit to enter the menu.
2 Input speed access number 28.
3 Press  or  to select ON, press Enter.
4 Press Menu/Exit to return to standby mode.

User’s Guide: English

|

161

Sending Documents Requested by
Another Fax Machine (Polling
Transmission)
Sometimes it is useful to simply load your documents into
your fax machine and set it to wait for the receiving fax
machine to call and collect them. This is called setting your
fax machine to be polled, or polling transmission. Your
machine holds data in memory until transmission occurs.
An example of polling transmission is a hospital pharmacy
facsimile contacting each unit’s facsimile (Pediatrics,
Cardiology, Critical Care, etc.) for prescription orders. Staff
can load the prescription orders into the unit facsimile
machine. The pharmacy facsimile contacts each unit
facsimile and requests the orders.

162

|

OKIFAX 5780/5980

There are three types of polling transmission.
·

Feeder (Document Tray) Polling

·

Memory Polling

·

Fax on Demand (Memory Polling [Bulletin])

Explanation of Polling Transmission Types
Feeder (Document Tray) Polling
In Feeder (Document Tray) Polling, you place the document
to be polled in the document tray. A remote machine will
then call and collect (poll) the document.

!

If you use feeder (document tray) polling, remember
that the document remains in the machine until the unit
is polled.
Only one remote fax can poll your machine if feeder
(document tray) polling is used.
Only the document placed in the feeder (document tray)
can be polled.
Feeder (Document Tray) Polling is a one-time
occurrence. It can only be repeated by re-loading the
document.

Memory Polling
Memory Polling is very similar to Feeder (Document Tray)
Polling. The difference is that the document is saved to
memory, instead of occupying the feeder (document tray).
In Memory Polling, the document is saved to general
memory, not a specific mailbox. When a document to be
polled is saved to a mailbox, you are performing Memory
Polling (Bulletin), not Memory Polling.

!

Only one remote fax can poll your machine if memory
polling is used.
Only the document saved in memory can be polled.
Memory Polling is a one-time occurrence. It can only
be repeated by re-loading the document and saving it to
memory.

User’s Guide: English

|

163

Memory Polling (Bulletin)
In Memory Polling (Bulletin), the document to be polled is
saved to a Personal (Confidential) Mailbox.
Several remote machines can contact your machine and
request the document.
You may also load several documents.
Memory Polling (Bulletin) allows for repeat polls. The
remote machines can contact your machine and have the
document(s) sent again and again.
Memory Polling (Bulletin) allows you to use your machine
as a fax-back system.

164

|

OKIFAX 5780/5980

!

The Mailboxes (numbers 1 to 16) are used for Personal
(Confidential) Mailboxes, Memory Polling (Bulletin),
and Relay Broadcasting. If you are using these
features, remember that the total number of available
mailboxes is shared by these functions.

!
!

Print the Personal Box List to see which mailboxes are
available. Refer to “Reports, Box Information.”

!

Memory Polling (Bulletin) is designed to be repeated,
by multiple remote machines.

Print Memory Polling (Bulletin) allows any number of
remote machines to contact your machine. The remote
machines can retrieve the document as many times as
needed.

Feeder (Document Tray) Polling
During Feeder (Document Tray) Polling, remote machines
request (poll) documents placed in the feeder (document
tray).
To set document tray polling:
1 Press Menu/Exit to enter the menu.
2 Press  to select Polling TX/RX.
3 Press Enter to select Polling TX.
4 Press  to select Feeder Poll. Press Enter.
5 Load the document(s).
6 Display shows Waiting to be Polled.

!

If you use feeder (document tray) polling, remember
that the document remains in the machine until the unit
is polled.
Only one remote fax can poll your machine if feeder
(document tray) polling is used.
Only the document placed in the feeder (document tray)
can be polled.
Feeder (Document Tray) Polling is a one-time
occurrence. It can only be repeated by re-loading the
document.

User’s Guide: English

|

165

Memory Polling
During Memory Polling, remote machines contact your
machine and request (poll) data directly from memory.

166

!

Only one remote fax can poll your machine if memory
polling is used.

Setting Memory Polling

Only the document saved in memory can be polled.

1
2
3
4
5
6

Memory Polling is a one-time occurrence. It can only
be repeated by re-loading the document and saving it to
memory.

|

Press Menu/Exit to enter the menu.
Press  to select Polling TX/RX.
Press Enter to select Polling TX.
Press  to select Memory Poll. Press Enter.
Load the document(s).
Document(s) are scanned and stored in memory, and
display shows Waiting to be Polled.

OKIFAX 5780/5980

Memory Polling (Bulletin)
During Memory Polling (Bulletin), remote machine(s)
contact your fax machine and request (poll) documents. The
documents are stored in specified personal mailboxes. The
remote machine(s) continue the request(s) until all stored
documents in the specified mailboxes have been retrieved.
To use bulletin polling, you must
1 Create Personal (Bulletin Polling) Mailboxes.
2 Provide the Personal (Bulletin Polling) Mailbox address
(number) to the machine requesting documents. For
your machine, the address is the number (1 to 16) of the
mailbox.

!

The Mailboxes (numbers 1 to 16) are used for Personal
(Confidential) Mailboxes, Memory Polling (Bulletin),
and Relay Broadcasting. If you are using these
features, remember that the total number of available
mailboxes is shared by these functions.

!
!

Print the Personal Box List to see which mailboxes are
available. Refer to “Reports, Box Information.”

!

Memory Polling (Bulletin) is designed to be repeated,
by multiple remote machines.

Memory Polling (Bulletin) allows any number of remote
machines to contact your machine. The remote
machines can retrieve the document as many times as
needed.

User’s Guide: English

|

167

Create a Polling Mailbox

168

1
2
3
4
5

Press Menu/Exit key to enter Menu.
Input speed access no. 04. Wait.
Enter the personal box number (1-16). Press Enter.
Press  or  to select Bulletin Polling. Press Enter.
Repeat steps 3 and 4 until the desired number of bulletin
polling mailboxes has been created (up to 16).

6

Press Menu/Exit to return to standby mode.

|

OKIFAX 5780/5980

!

The Mailboxes (numbers 1 to 16) are used for Personal
(Confidential) Mailboxes, Memory Polling (Bulletin),
and Relay Broadcasting. If you are using these
features, remember that the total number of available
mailboxes is shared by these functions.

!

Print the Personal Box List to see which mailboxes are
available. Refer to “Reports, Box Information.”

Set Bulletin Polling
1
2
3
4
5

Press Menu/Exit to enter the menu.
Press  to select Polling TX/RX. Press Enter.
Press Enter to select Polling TX.
Press Enter to select Bulletin Poll (Box).
Input personal mailbox numbers (1-16). Press Enter after
inputting each mailbox number.

6

When finished inputting mailbox numbers, load the
document(s).
The document(s) will be scanned and stored in memory.
Bulletin Msg. in Mem displays.

7

!

The Mailboxes (numbers 1 to 16) are used for Personal
(Confidential) Mailboxes, Memory Polling (Bulletin),
and Relay Broadcasting. If you are using these
features, remember that the total number of available
mailboxes is shared by these functions.

!

Print the Personal Box List to see which mailboxes are
available. Refer to “Reports, Box Information.”

User’s Guide: English

|

169

Printing Polling Documents in Memory

170

1
2
3
4

Press Menu/Exit to enter the menu.
Press  to select Print from Memory. Press Enter.
Press  to select Print Personal Box. Press Enter.
Enter the personal mailbox number (1-16) holding the
document. Press Enter.

5

The message prints. Then, the machine returns to
standby.

|

OKIFAX 5780/5980

Tips:
1) If no message is stored in the personal mailbox, No
Data in Memory displays.
2) If you want to delete a message without printing it, after
inputting the mailbox number and pressing Enter, press
the Stop key to stop the printing process. The message
Print Personal Box Memory Cancel? displays. Press
Enter and the fax will be deleted without printing.

Dialing Another Fax Machine to
Request Documents (Polling
Reception)
Your machine can contact a remote fax machine and request
documents from it. This is called polling or polling
reception.
Your machine can poll only one machine at a time.

1
2
3
4
5
6

Press Menu/Exit to enter the menu.
Press  to select Polling TX/RX. Press Enter.
Press  to select Polling RX. Press Enter.
Enter the mailbox numbers. You may enter a maximum
of 20 characters (0-9, space, *, #). Press Enter.
Enter the desired location using Speed Dial or the
numeric keypad.
Press Start.

User’s Guide: English

|

171

172

Printing Faxes Polled into Memory

Cancelling Polled Faxes in Memory

Use this feature to

1
2
3
4

·

print faxes you have polled from a remote machine

·

print documents scanned into your machine for polling.

1
2
3
4

Press Menu/Exit to enter the menu.
Press  to select Print from Memory.
Press  to select Print Memory Poll. Press Enter.
Faxes stored in memory print. The machine returns to
standby mode.

|

OKIFAX 5780/5980

Press Stop. Then press Enter.
Display shows Memory Poll Cancel?
Press Enter and Clear to cancel faxes stored in memory.
Machine returns to standby mode.

Customizing Features and Operations
Many of your fax machine’s features and settings can be
changed to suit your needs. This section lists the functions
you can change to customize machine operations.

!

When you press the Help button, a Help List and
Function List print. These lists are very helpful when
you are moving through the multi-level structure of the
menu.

Identifying Current Settings
The Configuration Report is a list of current settings.

Printing a Configuration Report
1
2
3
4

Press Menu/Exit to enter the menu.
Press  or  to select Report Print. Press Enter.
Press  or  to select Configuration. Press Enter.
The report prints.

User’s Guide: English

|

173

Changing Operation Functions
Before making changes, print the Configuration Report.
The Configuration Report is a list of current settings. It will
help you identify the features and functions you want to
change.

Changing Operation Functions

Printing a Configuration Report

3

1
2
3
4
5

174

|

Press Menu/Exit to enter the menu.
Press  or  to select Report Print. Press Enter.
Press  or  to select Configuration. Press Enter.
The report prints.
Press Stop to cancel printing.

OKIFAX 5780/5980

1
2

Press the Menu/Exit key to enter the menu.
Enter the speed access number of the operator function
you want to change.
When the display shows the operator function you
want, press  or  to select the setting.
Then press
Enter
or
ÿ©ÿ

4

Press Menu/Exit to return to standby mode.

List of Operation Functions
Remote Diagnosis

Transmission (TX) Mode Default

Speed access no. 14.
The remote diagnostics feature allows service personnel to
remotely dial and service the machine. This setting should
remain OFF unless a service representative has asked you to
turn it ON.
Available settings are ON and OFF.
The default setting is OFF.

Speed access no. 15.

!

When you enter speed access number 15, you move
directly into the resolution settings.

This function sets the machine’s default settings for original
document condition and transmission scanning resolution
(Type of Original and Resolution).
If you routinely send or receive faxes that require a different
settings, use the Transmission (TX) Mode Default to change
the settings to match your requirements.
During the programming sequence, the new default
combination is shown on the display panel.
The default settings are standard (STD) and normal (Normal).

User’s Guide: English

|

175

176

Memory Full Save

Instant Dial

Speed access no. 17
With features like group dialing, dialing starts after an entire
document or set of documents is read into memory.
Set to ON
A message displays when memory becomes full and an
operator time out seems likely during the dialing process.
When set to ON, and memory fills up, all but the last scanned
page can be sent to the specified location(s). The remaining
page(s) can then be sent as a separate communication.
Set to OFF
Data not read into memory is deleted automatically.
Available settings are ON and OFF.
The default setting is OFF.

Speed access no. 18
Set to ON
The document is scanned into memory and dialing starts
immediately.
Memory must be available for this function to operate
properly.
As long as memory is available, Instant Dial speeds
communications. The connection to the remote location is
confirmed and the document is transmitted faster.
Set to OFF
First, the machine confirms contact with the remote location.
Then, the machine transmits by reading the document from
the document tray (without scanning into memory).
Available settings are ON and OFF.
The default setting is ON.

|

OKIFAX 5780/5980

Department Code

Sender ID

Speed access no.19
This function controls whether or not machine operation is
restricted.
When set to ON (if Department ID and Department Codes
have been programmed), users must enter a Department ID
and password before being allowed access to the machine’s
functions.
When set to OFF, no password is required (even if
department codes have been programmed).
Available settings are ON and OFF.
The default setting is OFF.

Speed access no. 23
This function determines if the Sender ID is to be printed on
the transmitted fax.
When set to ON, the ID is included on the fax.
Available settings are ON and OFF.
The default setting is ON.

!

In the United States, FCC regulation states that fax
machines must identify the sender and the telephone
number of the sender on each page of every fax sent.

ECM Function
Speed access no. 20
The error correction mode (ECM) function is provided to
improve communications in areas where telephone line
conditions are very poor.
Available settings are ON and OFF.
The default setting is ON.

User’s Guide: English

|

177

Pulse Dial Rate

Pulse Dial Type

!

!

This setting can only be changed by an Authorized
Service Technician.

Speed Access no. 46
If the machine is set to Dial Pulse, this function controls the
rate of the dialing pulses (which vary by country).
Available settings are 10, 16 and 20 pps.
The default setting is MF (Modulated Frequencies).
See “Setting Basic Features, Dial and Incoming Call
Parameter Settings.”

Pulse Make Ratio

!

This setting can only be changed by an Authorized
Service Technician.

Speed access no. 47
If the machine is set to Dial Pulse, this function controls the
make rate of the dialing pulses.
Available settings are 33, 39 and 40%.
The default setting is 39.

178

|

OKIFAX 5780/5980

This setting can only be changed by an Authorized
Service Technician.

Speed access no. 48
If the machine is set to Dial Pulse, this function controls the
type of pulse dialing it uses. Types of pulse dialing vary by
country.
Available settings are N, 10-N and N+1.
The default setting is N.

T/F Timer Prg.

Ring Response

Speed access no. 62
When set to T/F, the machine will automatically distinguish
between incoming voice and fax communications. The T/F
timer controls how long the machine waits for the call to be
answered before switching to FAX mode.
Available settings are 20 and 35 seconds.
The default setting is 35.

Speed access no. 66
This function controls how long the machine waits before
answering an incoming call.
The available settings are 1 ring, 5, 10, 15 and 20 seconds.
The default setting is 1.

CNG Count
Speed access no. 65
When set either in the T/F or TAD modes, the machine
detects the type of signal (calling tone, CNG) sent from the
remote location and initiates fax reception if required. This
function sets the CNG detection number.
The available settings are 1-5 times (numeric keypad input).
The default setting is 1.

User’s Guide: English

|

179

Distinctive Ring
Speed access no. 67
Some telephone carriers offer a service called Distinctive
Ring. Distinctive Ring lets you have different numbers on
one line, each with its own distinctive ring. You can then use
one number exclusively as a fax number without the expense
of a second line. Your local telephone carrier can provide you
with more information about this service, which usually has
an additional charge.
Available settings are:
OFF (not detected)
ON (detected)
SET (programmed)
The default setting is OFF.

!
!
!
!

You must have your local telephone carrier’s Distinctive
Ring service.
Your fax machine must be in FAX, MEM, or PC answer
mode.
Other modes—TEL, TEL/FAX, or TAD—will override
Distinctive Ring.
This feature may not work properly if you have a
telephone other than a genuine Oki optional handset
connected to your fax machine.

Setting Distinctive Ring
To set up your fax machine to recognize another ring pattern:
1 Press the Menu/Exit key to enter the menu.
2 Enter speed access number 67.
3 When the display shows the parameter you want, press
 or  to select the setting. Press Enter.
4 Press Menu/Exit to return to standby mode.

180

|

OKIFAX 5780/5980

Memory Password
Speed access no. 05
This is a 4-digit numeric password used when the machine is
operating in the Memory Only Reception Mode (MEM).
When the machine is in this mode, and you don’t know the
password, you can’t make changes or print memory data.
Only one memory password can be programmed in your
machine.
Setting a Memory Password
1 Press Menu/Exit to enter menu.
2 Enter speed dial access no. 05. Wait.
3 Enter the 4-digit numeric password (0000-9999) using
numeric keypad. Press Enter.
4 Press Menu/Exit to return to standby mode.

!

Cancelling a Registered Password
1 Press Menu/Exit to enter menu.
2 Enter speed dial access no. 05. Wait.
3 Enter 4-digit numeric password (0000-9999) using
numeric keypad. Press Enter.
4 If the password matches the registered number,
Password Close? displays. If numbers do not match,
Invalid Password displays.
5 At Password Close, press Enter to confirm password
cancellation.
6 Press Menu/Exit to return to standby mode.

Be sure to record the password. Keep the record in a
safe place. If you forget the password, you will need to
contact a Service Dealer for assistance.

User’s Guide: English

|

181

Department Code
Speed access no. 06
This is a 4-digit numeric password that must be entered to use
the machine when it is set in the Department Code mode.
Up to 99 Department Codes can be registered at one time.
The Department Code is also known as the Restricted Access
ID.

!
!

User Function 19 (Department Code) must be set to ON
before the Department Code may be set.

!

For a record of the Department Codes, print the Activity
Report or the Message Confirmation Report.

Be sure to record all Department Codes. Keep the
record in a safe place. If you forget a Department Code,
you will need to contact a Service Dealer for assistance.

Department codes are listed on each report in the
column D.Code. Refer to “Reports.”

182

|

OKIFAX 5780/5980

To set a Department Code

To use a Department Code

!
!

User Function 19 (Department Code) must be set to ON
before the Department Code may be set.

Enter the 4-digit Department Code (password) at the prompt
for Enter ID [xxxx].

Be sure to record the Department Code(s). Keep the
record in a safe place. If you forget the Department
Code, you will need to contact a Service Dealer for
assistance.

To cancel a Department Code

1
2
3
4

Press Menu/Exit to enter menu.
Enter speed access no. 06. Wait.
Enter department number (1-99). Press Enter.
Input the 4-digit password (0000-9999) using the
numeric keypad.
If the number is already registered, CLEAR/MODIFY
displays.
Input another 4-digit password. Press Enter.
Repeat Steps 3-6 until all the department numbers you
want to use have been registered.
Press Menu/Exit to return to standby mode.

5
6
7
8

1
2
3
4
5
6

7
8

Press Menu/Exit to enter menu.
Enter speed access no. 06. Wait.
Enter department number (1-99). Press Enter.
Select Clear.
Enter a 4-digit password (Department Code) using the
numeric keypad. Press Enter.
If the password (Department Code) matches a registered
password, ID Close displays.
If the password (Department Code) does not match a
registered password, Invalid ID displays.
At ID Close, press Enter to confirm the cancellation of
the password (Department Code).
Press Menu/Exit to return to standby mode.

User’s Guide: English

|

183

Service Function Settings
Service function settings affect the way a facsimile machine
operates. If any of the following settings need to be changed,
please contact the nearest OKIFAX dealer and request service.

Long Document Scanning/Transmission
(Long Doc. Scan)
Normally the machine will not scan documents longer than
356 millimeters (14 inches). With this function set to ON, the
machine is capable of scanning and transmitting a document
continuously for up to one hour or 1500 millimeters
(61.75 inches) whichever comes first, before a logical jam
occurs.

MDY/DMY
This setting controls how the machine displays and prints the
date (mm/dd/yy or dd/mm/yy).

184

|

OKIFAX 5780/5980

Time/Date Print
This setting controls if and how the time and date are printed
on faxes transmitted by the machine. The machine can be set
to print/not print time and date, print time and date at the top
of the first page only, or print time and date at the top of
every page.

TSI Print
When TSI Print is set to ON, the telephone number of the
sending machine prints at the top of each page of the fax.
The default setting is ON.

!

United States law requires that this information appear
on every facsimile.
See “Setting Basic Features, Setting Your Fax
Machine’s ID.”

Reports
Understanding Reports
Your machine provides useful reports that show the current
settings, programming, and operations. Some reports print
automatically after completion of operations. Refer to the
reports listing below to determine which reports you may
want to print. For instructions on printing a report, see
“Reports, Printing Reports” or “Reports, Report Name.”

Printing Reports
Printing a Message Confirmation Report
After transmission, press the Enter key once (with no
documents loaded) to see a report confirming your
transmission on your machines display.
To print the report, press the Enter key a second time.
Printing Other Reports
1
2
3
4

Press the Menu/Exit to enter the menu.
Press  or  to select Report Print. Press Enter.
Press  or until the report you want appears on the
display. Press Enter.
Print all the reports you want. Then, press Menu/Exit to
return to standby mode.

User’s Guide: English

|

185

List of Reports

186

Printed from the Menu

Automatically Generated

·

Activity Report

·

Message Confirmation Report

·

Active Mem. Files

·

Power Outage Report

·

Broadcast Confirmation Report (MCF)

·

Broadcast Entry Report

·

Phone Directory

·

Confidential Reception Report

·

Group Directory

·

Configuration Report

·

Function List

·

Box Information
Personal Box List
Relay Broadcast Entry Report

·

Protocol Dump

!

Only Authorized Service Technicians will access the
Protocol Dump, Log. Report, and G3 Log. Report.

|

OKIFAX 5780/5980

Activity Report
This report provides a record of your machine’s last 50
communications.
Information provided on this report includes:
·

The total amount of time your machine spent sending
faxes and the total amount of time spent receiving faxes.

·

The date, time and duration (S,R-TIME) of each
transmission or reception.

·

The name or telephone number of the fax machine you
were communicating with (DISTANT STATION ID).

·

The communication mode used.

·

The number of pages.

·

The result.

·

Service codes.

·

Department codes (D.CODE) when the Department Code
Setting (Speed Access Number 6) is set to ON.

Printing the Activity Report

!

The Activity Report automatically prints after your
machine completes 50 communications.

1
2

Press Menu/Exit to enter the menu.
Press  or to select Report Print. Press Enter.

3

Press  or until the report you want appears on the
display. Press Enter.

4

Print all the reports you want. Then, press Menu/Exit to
return to standby mode.

User’s Guide: English

|

187

Active Memory Files Report
This report provides a list of all messages stored in your
machine’s memory, including documents waiting for
transmission and documents which have been received and
not yet printed.
Information provided on this report includes:
·

188

The date and time at which the message was scanned
into memory for transmission.

·

The name or telephone number of the machine you
were communicating with

·

The communication mode used for each transmission or
reception.

·

The number of pages.

·

The result.

·

Department codes (D.CODE) when the Department
Code Setting (Speed Access Number 6) is set to ON.

|

OKIFAX 5780/5980

Printing the Active Memory Files Report
1
2
3
4

Press Menu/Exit to enter the menu.
Press  or to select Report Print. Press Enter.
Press  or until the report you want appears on the
display. Press Enter.
Print all the reports you want. Then, press Menu/Exit to
return to standby mode.

Broadcast Confirmation Report
Use this report to confirm the results of a multiple-location
transmission ( broadcast). Information provided on this report
includes:

Printing the Broadcast Confirmation
Report

·

The date and time at which the broadcast started.

·

The total amount of time used to complete the broadcast.

1
2
3

·

For each location, the Location ID, the number of pages
sent and the result of the communication.

4

·

Department codes (D.CODE) when the Department Code
Setting (Speed Access Number 6) is set to ON.

Press Menu/Exit to enter the menu.
Press  or to select Report Print. Press Enter.
Press  or until the report you want appears on the
display. Press Enter.
Print all the reports you want. Then, press Menu/Exit to
return to standby mode.

User’s Guide: English

|

189

Telephone Directory
This report provides a complete listing of all of the
telephone numbers programmed into your machine’s Speed
Dial numbers. The information includes:

190

·

The Location ID and main fax number for each OneTouch key and 2- and 3-digit Speed Dial number.

·

The alternate number (OR) for each One-Touch key.

·

The parameter settings for each One-Touch key.

|

OKIFAX 5780/5980

Printing the Telephone Directory
1
2
3
4

Press Menu/Exit to enter the menu.
Press  or to select Report Print. Press Enter.
Press  or until the report you want appears on the
display. Press Enter.
Print all the reports you want. Then, press Menu/Exit to
return to standby mode.

Group Directory Report
This report provides a complete listing of all of the numbers
programmed into a specific group. There is a separate report
for each group. The information includes:
·

Date and Time report was printed

·

ID of the machine generating the report

·

Group Number

·

Group Name

·

Location IDs programmed into the Group

Printing the Group Directory
1
2
3
4
5

Press Menu/Exit to enter the menu.
Press  or to select Report Print. Press Enter.
Press  or until the report you want appears on the
display. Press Enter.
Press  or to select the desired group number. Press
Enter.
Print all the reports you want. Then, press Menu/Exit to
return to standby mode.

User’s Guide: English

|

191

Configuration Report
The configuration report provides a list of the current
operational settings of your machine. The information
includes:

192

·

The current User Function settings (except for One
Touch Parameter settings, which appear in the telephone
directory).

·

Certain numbers currently programmed into your
machine
Sender ID (ID=)
TSI/CSI (TEL NO.)
Forwarding No.
Forward on P-Err.
Relay Report No.

·

Your machine’s current dial parameter settings.

|

OKIFAX 5780/5980

Printing the Configuration Report
1
2
3
4

Press Menu/Exit to enter the menu.
Press  or to select Report Print. Press Enter.
Press  or until the report you want appears on the
display. Press Enter.
Print all the reports you want. Then, press Menu/Exit to
return to standby mode.

Function List
The Function List is a report of the structure of the menu for
your product.
Use it as a reference while moving through the levels of the
menu.
It is NOT a report of the current menu settings.
The Configuration Report provides a list of the current menu
settings.
See “Reports, Configuration Report.”

Printing the Function List
There are two ways to print the Function List.
Help
Report Print
Help
1

Press Help.

Report Print
1
2
3
4

Press Menu/Exit to enter the menu.
Press  or to select Report Print. Press Enter.
Press  or until the report you want appears on the
display. Press Enter.
Print all the reports you want. Then, press Menu/Exit to
return to standby mode.

User’s Guide: English

|

193

Box Information
Box Information has two reports:

194

·

Personal Box List

·

Relay Broadcast Entry Report
OKIFAX 5980 only

|

OKIFAX 5780/5980

!

Your machine has 16 available boxes, which are shared
between several functions.
Refer to “Advanced Operations” for more information
on Relay Faxing, Confidential Faxes, and Memory
Polling (Bulletin).

Personal Box List
The Personal Box List is a status report for the 16 available
mailboxes.
There are four options for each mailbox:
·

Close
This indicates that the mailbox has not been
programmed.

·

Relay Broadcast
OKIFAX 5980 only
This indicates that the mailbox is programmed for a
Relay Broadcast.

·

Confidential
This indicates that the mailbox is programmed as a
Confidential Mailbox.

·

Bulletin Polling
This indicates that the box is programmed for Memory
Polling (Bulletin).

Use the Personal Box List as a reference when working with
Confidential Faxing, Bulletin Polling, or Relay Faxing.

!

Refer to “Advanced Operations” for more information
on Relay Faxing, Confidential Faxes, and Memory
Polling (Bulletin).

Printing the Personal Box List
1
2
3
4
5

Press Menu/Exit to enter the menu.
Press  to select Report Print. Press Enter.
Press  or until the report you want appears on the
display. Press Enter.
Press  or until Personal Box List is selected. Press
Enter.
Print all the reports you want. Then, press Menu/Exit to
return to standby mode.

User’s Guide: English

|

195

Relay Entry Report

!

This report is only available on the OKIFAX 5980.

Your machine can print a report of the locations programmed
in a Relay Broadcast Mailbox.
This report is called the Relay Entry Report.

196

Printing the Relay Entry Report
1
2
3
4

To print the Relay Entry Report, you must know the number
(01 to 16) of the Relay Broadcast Mailbox.
The Relay Entry Report shows:

5

·

date and time the report was printed

6

·

the box number

·

the description (Location ID) of each location (contact
number) programmed in the relay broadcast.

|

OKIFAX 5780/5980

7

Press Menu/Exit to enter the menu.
Press  or to select Report Print. Press Enter.
Press  or to select Box Information. Press Enter.
Press  or until Relay Entry Report is selected. Press
Enter.
Enter the number of the mailbox you want a report for.
Press Enter.
Enter the Personal Box No. which is assigned for Relay
Broadcast.
Print all the reports you want. Then, press Menu/Exit to
return to standby mode.

Message Confirmation Report
This report provides information about your last singlelocation fax transmission or polling transmission.
Information in this report includes:
·

The date of the communication.

·

The total amount of time your machine spent sending or
receiving (S,R-TIME).

·

The Location ID or telephone number of the fax machine
you were communicating with (DISTANT STATION ID).

·

The communication mode.

·

The number of pages.

·

The result.

·

Service codes.

·

Department codes (D.CODE) when the Department Code
Setting (Speed Access Number 6) is set to ON.

!

The Service Code 0000 on an MCF Report means that
the fax communication was successful.

Printing the Message Confirmation Report
After transmission, press the Enter key once (with no
documents loaded) to see a report confirming your
transmission on your machine’s display.
To print the report, press the Enter key again.

User’s Guide: English

|

197

Message Confirmation Report Options
Message Confirmation Report (MCF) is a very convenient
feature that is often used on a daily basis to ensure that faxes
were sent or arrived at the proper destinations. Use the
following functions to set MCF parameters.
MCF (Single-Loc)
Speed Access no. 70
Set to ON, an MCF automatically prints for single location
transmissions.
Set to OFF, no report prints.
The default setting is OFF.
MCF (Multi-Loc)
Speed Access no. 71
Set to ON, single and multiple location transmission MCFs
automatically print.
Set to OFF, no report prints.
The default setting is ON.

198

|

OKIFAX 5780/5980

Image in MCF
Speed Access no. 72
Set to ON, the entire first page of the fax transmitted prints in
the MCF.
Set to OFF, no image prints in the report.
The default setting is ON.
Err. Report (MCF)
Speed Access no. 73
Set to ON, an error report automatically prints if a fax
communication is not successful.
Set to OFF, the report does not automatically print.
The default setting is ON.

!

The Service Code 0000 on an MCF Report means that
the fax communication was successful.

Power Outage Report

Confidential Reception Report

Your machine has a 72-hour built-in battery backup in the
event of a power failure. If power is interrupted to your
machine, delayed transmissions, messages received into
memory or other communications may be disrupted. As soon
as power to the machine is restored, your machine
automatically prints a power outage report to alert you.

This report prints automatically each time your machine
receives a confidential message. Information in this report
includes.
·

The date the message was received.

·

The total amount of time your machine spent receiving
the message (S, R-TIME).

·

Each time you program a multiple-location transmission
(broadcast), you can print this report to confirm your entries.
Information in this report includes:

The Location ID or telephone number of the fax machine
you were communicating with (DISTANT STATION ID).

·

The number of the mail box into which the message was
received.

·

The Location ID of the One-Touch keys and 2- and 3digit Speed Dial codes you have selected.

·

The number of pages received.

·

·

The result.

Telephone numbers you have manually entered.

·

Service codes.

Broadcast Entry Report

User’s Guide: English

|

199

Codes Used in Reports
Two types of codes are used in reports.
Result Codes
Communication Codes

Result Codes
Result codes indicate the results of communications.
BUSY
The other machine’s line was busy or there was no
answer.
CANCL
A message was erased after being held in memory for 10
days.
COMP.
A multiple-location transmission was completed.
COVER
The cover was opened during the communication.
NO
The transmission or reception failed due to a
communication error.

200

|

OKIFAX 5780/5980

Communication Codes

OK
The communication was completed successfully.
PUNIT
This error code indicates a problem with the printing
unit.
Contact your service person.

Communication codes indicate the communication mode
used for a communication.
B.C.
Multiple-location transmission (broadcast).
TX

R_JAM
A paper jam occurred in your machine while it was
receiving a fax. It could not receive the entire message
in memory.

A communication initiated by your machine.
RX
A communication initiated by a remote fax machine.

S_JAM
A document jam occurred in the sending fax machine.
STOP
The Stop key was pressed, ending the communication
session.

User’s Guide: English

|

201

Maintenance
This section covers the procedures listed below.
·

Cleaning the Scanner Path

·

Replacing the Toner Cartridge

·

Replacing the Image Drum

·

Resetting the Image Drum Counter

Cleaning the Scanner Path
For the best possible scanning quality, clean the paper lint
and dust accumulated in the area around the contact image
sensor (a). Open the control panel and gently wipe the area
over the scanner.
Fig4_14.eps

a

202

|

OKIFAX 5780/5980

Replacing the Toner Cartridge

!

This machine will only operate using the toner
cartridge specified for this machine. The use of any
other toner will result in the display of an operation
error and in machine malfunction.
Refer to “Options and Accessories” for information on
obtaining the correct toner cartridge.

!

Warning: Be careful when handling the toner cartridge.
Do not let toner spill onto your clothing or other porous
materials. If you experience any problems with toner,
see the “Installation, Safety.”

Toner Yield
The number of pages you can print with one toner cartridge
depends on the type of documents you usually receive or
copy.
A toner cartridge will print about 5,000 pages/letter size of
standard business communications at a typical print coverage
of 4% (equivalent of CCITT No. 1 test chart).
The first toner cartridge installed in a new image drum unit
will have a decreased yield because the image drum unit has
to be filled.
If your machine displays REPLACE TONER CART, replace the
toner cartridge with a new one. However, if the print quality
is good enough, you can continue to use the toner cartridge
without replacing it until the print quality becomes
unsatisfactory. If the print density becomes low even before
your machine displays REPLACE TONER CART, gently wipe
the lens surface of the LED array (see Step 8). If the print
quality does not improve, replace the toner cartridge.

User’s Guide: English

|

203

!
1

CAUTION: When you open the top cover, you will see a
label that reads: (CAUTION-HOT). This part is
extremely hot–do not touch it.

2

Press the release buttons (1) located on both sides of the
copy stacker. Lift up the stacker.
Fig4_02.eps

Lift up on the document tray and swing it up and out of
the way.
Fig4_02.eps

1
3

Pull the lock lever on the toner cartridge in the direction
of the arrow.
Fig4_11_a.eps

204

|

OKIFAX 5780/5980

!
4

Warning: Be careful when handling the toner cartridge.
Do not let toner spill onto your clothing or other porous
materials. If you experience any problems with toner,
see “Installation, Safety.”

5

Unwrap the new toner cartridge and gently shake it to
distribute the toner. Then carefully peel the tape from the
bottom of the toner cartridge.
Fig4_08.eps

Carefully lift the toner cartridge out of the image drum
unit. For disposal, place it in the plastic bag you
received with your new toner cartridge.
Fig2_03.eps

6

Holding the toner cartridge with the bottom down, insert
the left side into the toner well, placing it under the tab
(a).
Fig4_10.eps

a

7

Lower the right side down into the toner well.

User’s Guide: English

|

205

8

Push the lock lever (in the direction of the arrow) until it
stops.
Fig4_11.eps

9

Use the cleaning wipe provided with your new toner
cartridge. Gently wipe back and forth across the full
length of the LED array (1). Use a clean section of the
wipe with each pass.
Fig1_07.eps

1

10 Close the copy stacker and document tray. Make sure
the cover is firmly closed.
Fig_01.eps

206

|

OKIFAX 5780/5980

Replacing the Image Drum

!

This machine will only operate using the image drum
unit specified by OKI for this machine. The use of any
other image drum unit will result in the display of an
operation error and in machine malfunction.
Refer to “Options and Accessories” for information on
obtaining the correct image drum unit.

!

Warning: Be careful when handling the image drum
unit. NEVER touch the green surface. Do not let toner
spill onto your clothing or other porous materials. If
you experience any problems with toner, see
“Installation, Safety.”

!

Warning: Never expose the image drum unit to light for
more than 5 minutes. Never expose the image drum unit
to direct sunlight. Always hold the image drum unit by
the ends. Never touch the surface of the green drum
inside the image drum unit.

!

CAUTION: When you lift up the document stacker, you
will see a label that reads: (CAUTION-HOT).

Image Drum Yield
The life of an image drum depends on a number of factors,
including temperature and humidity, the type of paper you
use, and the number of pages per job. The image drum
cartridge should last about 20,000 pages for continuous
printing, up to 14,000 pages at 3 pages per job, and about
9,000 pages at 1 page per job.
Replace the image drum when
·

the faxes you receive are light or have vertical streaks in
them and you are not out of toner

·

your machine displays a CHANGE DRUM message

·

your machine needs a new image drum unit.

User’s Guide: English

|

207

Image Drum Replacement Procedure
1
2

Turn off the power switch.
Lift up on the document tray and swing it up and out of
the way.

3

Press the release buttons (1) located on both sides of the
copy stacker. Lift up the stacker.
Fig4_02.eps

Fig4_02.eps

1

208

|

OKIFAX 5780/5980

4

!

Firmly lift up to disengage the drum cartridge (with its
toner cartridge), then lift it out. Wrap it in the packaging
materials from your new image drum cartridge, and
discard it.

5

Insert the new drum cartridge. Press down firmly on both
ends to lock the drum in place.
5759_28.eps

Please abide by local laws when disposing of an image
drum cartridge.
Fig4_04.eps

6

Lift out the toner well cover and discard.
5759_28a.eps

7

Install a new toner cartridge.
See “Maintenance, Replacing the Toner Cartridge.”

User’s Guide: English

|

209

Resetting the Drum Counter
Use this function to reset the drum counter ONLY
·

when you replace the image drum
and

·

to clear the CHANGE DRUM message.

To reset the image drum counter:
1
2
3
4
5

210

|

Press Menu/Exit to enter the menu.
Press  until the > symbol is beside COUNTER.
Press Enter twice.
Press Clear twice.
Press Menu/Exit to return to standby mode.

OKIFAX 5780/5980

Options and Accessories
Obtaining
Before you order, have the correct part number and
description of the item.
·

Order on the Internet at

!

Important: This machine will only operate using the
consumables and options specified by OKI for this
facsimile machine. The use of any other consumables or
options will result in the display of an operation error
and in machine malfunction.

www.okidata.com
Click on the “where to buy” link.
·

Consult the dealer where you purchased your fax
machine.

·

Consult an Oki Data Authorized Sales and Service
Dealer.

·

Order toll-free by phone at 1-800-654-3282
(1-800-OKI-DATA) using a major credit card.

·

Check office supply catalogs or your local stationery
store. Most carry OKI brand supplies.

User’s Guide: English

|

211

Part Numbers
Consumables

Unimessage Pro Software
Standard on the OKIFAX 5980
Optional on OKIFAX 5780

Part Number

Description

52112901

Toner Cartridge (5K Capacity)

70039301

Unimessage Pro LAN Software

40433318

Image Drum (20K Capacity))

70039801

Unimessage Pro LAN 10 User Upgrade

40733301

Sheet: One Touch (1–40, Top Level)

70039901

Unimessage Pro LAN 25 User Upgrade

40733302

Sheet: One Touch (41–80, Bottom Level–
Model 5980 only)

Options

212

70039201

For the latest product and technical support
information, visit the Oki Data Web site:
www.okidata.com

Part Number

Description

40755302

2 MB Memory Expansion Kit

40755312

4 MB Memory Expansion Kit

40755322

HRS600: 8 MB Memory Expansion Kit

70029401

2nd Paper Tray Kit (UST-550)

70031801

Handset

41345301

G3 Dual Line Option Kit

70040101

T.37 Internet/LAN Fax Option Kit

70037001

T.38 “Real-Time” Internet Fax Option Kit

|

!

OKIFAX 5780/5980

Problem Solving
General Information

Internet Support

Here are some general things to check before proceeding with
detailed troubleshooting.
·

Is the machine plugged in and turned on?

·

Are the connections (power, telephone, and interface)
secure?

Oki Data provides support via the Internet.
Oki Data’s main web site, www.okidata.com, is the gateway to
Oki Data’s products and services.
my.okidata.com is a powerful area of Oki Data’s web site
designed to help you personalize the information and service
you get from Oki Data.

·

Is the product being operated under the proper ambient
conditions?

For more information, refer to “Service and Support, Internet
Support.”

·

Does the paper being used meet the specifications for
this product?

·

Is the paper properly installed?

·

Have the image drum and toner been replaced as
recommended?

·

Are the image drum and toner properly installed?

·

Are OKI consumables being used?
User’s Guide: English

|

213

Printing a Cleaning Page
If you notice repeating marks or imperfections on your
printouts, try printing a cleaning page before you replace the
image drum.
Cleaning page process
· Removes residual impurities from printing surfaces.
· Reduces problems such as repeating marks, blotching, and
shading.

214

|

OKIFAX 5780/5980

To print a cleaning page
1 Press the Menu/Exit key to activate the menu mode.
2 Press
continuously until Printer Cleaning displays.
3 Press Enter. After a moment, the cleaning page prints.

Ä

Clearing a Document Jam
When a document jam occurs, your machine beeps and an
error message appears in the display. If the jammed document
appears to be positioned straight in your feeder, press the
Stop key to try to feed the document the rest of the way
through the feeder. If this fails, follow the instructions below.

1
2

Turn off the power switch.
Lift the document tray up (1) and back on its hinges.
Fig4_01.eps

1
2

Separation rubber

Document tray

!

Open the control panel fully, being careful not to
damage the separation rubber (2).

3
4

Pull out the jammed document.
Return the document tray to its original operating
position. Push down until it locks in place.
Turn the power switch back on.

5

User’s Guide: English

|

215

Clearing a Printing Paper Jam
If your machine displays PAPER JAM or NO PAPER when the
paper tray still contains paper, there may be one or more
sheets of paper jammed in the machine. To clear a paper jam,
follow the instructions below.

216

!

If you are experiencing frequent paper jams, it may be
due to the type of paper you are using. For best results,
select a paper which has been developed specifically for
photocopying or laser printing. Be sure to fan the paper
before loading it into your paper tray.

!

CAUTION: If you open the top cover, you will see a
label that reads: (CAUTION-HOT). This portion is
extremely hot—do not touch it under any
circumstances.

|

OKIFAX 5780/5980

1
2

Turn off the power switch.
Grasp the document tray from the bottom and lift up,
swinging it up and back out of the way.
Fig4_02.eps

3

Press the release buttons (1) located on both sides of the
copy stacker. Lift up the stacker.

4

Firmly lift up to disengage the drum cartridge (with its
toner cartridge), then lift it out. Set it aside on a clean,
dry surface out of direct sunlight.

!

WARNING: Never expose the image drum cartridge to
light for more than 5 minutes. Never expose the image
drum cartridge to direct sunlight. Always hold the
image drum unit by the ends. Never touch the surface of
the green drum inside the image drum cartridge.

Fig4_02.eps

Fig4_04.eps

1

User’s Guide: English

|

217

5

Pull out any paper caught inside the machine.

7

Fig4_05.eps

Remove any paper caught in the feeder and any
damaged paper in the tray.
Fig4_06.tif

8
6

Load the paper tray, making sure the paper is below the
“Paper Full” marking.
9 Slide the paper tray back into the machine until it
latches in place.
10 Place the image drum unit back into the machine.

Pull out the paper tray.
Fig1_07.eps

!

WARNING: Always hold the image drum unit by the
ends. Never touch the surface of the green drum inside
the image drum cartridge.

11 Close the cover to the image drum compartment,
pushing down on it until both latches catch.
12 Return the document tray to the working position.
13 Turn the power switch back on.
1
218

|

OKIFAX 5780/5980

Display Panel Messages

Error Messages

This section lists the status and error messages that may
appear on your machine’s display panel, and explains what
they mean and how to correct any problem they indicate.

14:14: FAX

Normal Display in Standby Mode
Under normal operating conditions, information is displayed
on the top and bottom lines of the display.
The top line shows the time and the answering mode.
Answering modes options are:
FAX, TEL, PC, T/F, TAD, or MEM.
The bottom line shows the amount of memory available.

CLOSE THE COVER
The upper cover is not closed.
Check to be sure that the image drum is seated correctly and
the toner cartridge is installed properly.
Check to see that the toner cartridge lock lever is pushed
completely forward until it stops.
Press down firmly on the cover to make sure it is closed and
latched.
PAPER SUPPLY OUT
CHECK PAPER SUPPLY
The paper tray is out of paper. Add more paper.
PAPER JAM
CHECK PAPER OR PATH
Jam: Paper is jammed feeding from the paper tray into the
printer. Or, paper may be jammed inside the printing
mechanism under the image drum. Check the paper path and
remove any jammed paper.
See “Problem Solving, Clearing a Paper Jam.”

User’s Guide: English

|

219

DOCUMENT JAM

TONER LOW

CONFIRM AND STOP
A document being faxed or scanned has jammed in the
scanner.
See “Problem Solving, Clearing a Document Jam.”

REPLACE TONER CART.

RELOAD DOCUMENT
Paper-feed error: A document to be faxed or scanned has not
fed into the scanner properly. Remove the document and
reload it into the document tray.
14:14 :FAX
CHANGE DRUM SOON
Image drum alarm: The image drum is nearing the end of its
projected life. Make sure a new drum is available, and replace
the drum when print quality begins to deteriorate.
See “Maintenance, Replacing the Image Drum.”

220

|

OKIFAX 5780/5980

or
REPLACE TONER CART.
Toner low: Toner is running low in the toner cartridge.
Replace the cartridge as soon as possible. When you close
the cover after replacing the toner cartridge, the message
clears.
See “Maintenance, Replacing the Toner Cartridge.”

PRINTER ALARM 2

INVALID TONER CART.

REFER TO USER GUIDE

REFER TO USER GUIDE

or

PRINTER ALARM 4

This error will occur if an incorrect toner cartridge is
installed. This machine will only operate using toner
cartridges specified for use in this machine. If you are using
the correct toner cartridge, open and close the cover. If this
does not clear the message, turn off the machine and contact
the nearest authorized dealer for service.

REFER TO USER GUIDE

INVALID DRUM CART.

PRINTER ALARM 3
REFER TO USER GUIDE
or

REFER TO USER GUIDE
For all PRINTER ALARM messages
Open and close the cover. If this does not clear these
messages, turn off your machine and call for service.
For PRINTER ALARM 3
If you have the second paper tray installed, and the
manual feed cover is moved, the machine will display
this message.
The manual feed tray door must remain open when a
second paper tray is installed.
Make sure that the second paper is correctly installed.
The error should clear.

This error will occur if an incorrect image drum cartridge is
installed. This machine will only operate using image drum
cartridges specified for use in this machine. If you are using
the correct drum cartridge, open and close the cover. If this
does not clear the message, turn off the machine and contact
the nearest authorized dealer for service.

User’s Guide: English

|

221

Counters
Your machine keeps track of the number of pages it has
printed or scanned. If you are experiencing a problem, a
service person may ask you to check these counters.

!

For some of the counters, the Service Bit must be set to
ON. Your service person will assist you with setting the
service bit.

Accessing the Print/Scan Counters
1
2
3
4

222

|

Press Menu/Exit to enter the menu.
Press  to select Counter. Press Enter.
Press  or  to select the counter you want. Press Enter.
Press Menu/Exit to return to standby mode.

OKIFAX 5780/5980

Resetting the Image Drum Counter
After you have replaced the image drum cartridge, use this
function to reset the drum counter.
See “Maintenance, Replacing the Image Drum Cartridge.”
1 Press Menu/Exit to enter the menu.
2 Press  until the > symbol is beside COUNTER.
3 Press Enter twice.
4 Press Clear twice.
5 Press Menu/Exit to return to standby mode.

List of Problems
Your fax unit is a complex machine with many features and
functions that allow it to operate in different ways. Many problems
you experience may be due to improper programming. If you are
experiencing a problem, read through the list of problems and
solutions before calling your dealer.
Problem 1:
The display is blank.
Problem 2:
Nothing happens when you press the control panel keys.
Problem 3:
The display tells you to replace paper even though there is
paper in the paper tray.
Problem 4:
Your documents jam.
Problem 5:
Your machine won’t dial.

Problem 6:
The display shows a communication error.
Problem 7:
You sent a fax but the image the remote fax machine received
was very poor.
Problem 8:
You keep getting reports you do not want.
Problem 9:
You sent a fax but it was received completely blank.
Problem 10:
The image received on your machine was very poor.
Problem 11:
You tried dialing using One-Touch, 2-or 3-digit Speed Dial
keys, but nothing happened.

User’s Guide: English

|

223

Problem 12:
Your machine does not answer the phone or receive faxes.
Problem 13:
Your received documents are light or have vertical streaks on
them and you are not out of toner.
Problem 14:
You set your machine for delayed transmission but it did not
send.
Problem 15:
Your machine will not poll a remote fax machine.
Problem 16:
Your machine is connected to a PBX and you can’t dial out.
Problem 17:
You want to answer an external telephone but your machine
always answers first.
Problem 18:
Your received faxes sometimes look distorted.

224

|

OKIFAX 5780/5980

Problem 19:
You are constantly receiving unsolicited advertising on your
machine.
Problem 20:
Your machine does not immediately switch to TEL mode
when you make or receive a voice call.
Problem 21:
Your machine receives faxes, but doesn’t print them.
Problem 22:
Your machine doesn’t print the Message Confirmation
Report or the Message Confirmation Report doesn’t print the
way you want it to.

Problem 1:
The display is blank.
Solution:
Check the power cord to make sure that it is firmly plugged
in. Verify that the power switch is in the ON position. Check
your wall outlet to make sure that it has power.

Problem 3:
The display tells you to replace paper even though
there is paper in the paper tray.
Solution:
Make sure that the paper is firmly stacked in the tray. Check
for a paper jam.

Problem 2:
Nothing happens when you press the control panel
keys.
Solution:
Turn the machine off. Wait 10 seconds. Then turn it on again.

User’s Guide: English

|

225

226

Problem 4:
Your documents jam.

Problem 5:
Your machine won’t dial.

Solution:
Check the document for wrinkles, tears or other damage.
Make sure there are no staples or paper clips.
Make sure that the paper is clean and dry.
Make sure the document is not wider than your machine can
load.
Try making a copy of the document on a photocopier and
faxing the copy.

Solution:
Check the power cord and wall outlet.
Make sure that your telephone line (not your external
telephone or handset) is connected to the LINE outlet on the
back of your machine.
If you have an external telephone connected, lift the handset
and check for a dial tone.
If you do not hear one, there may be a problem with your
telephone line.
If you do hear a dial tone, your machine may be using
the wrong dialing method (pulse or tone) for your area.
If you hear changing tones instead of dialing pulses and
you know that your area uses pulse dialing, refer to
Tone/Pulse (MF/DP) [Speed Access 45] in “Setting Basic
Features, Dial and Incoming Call Parameter Settings.”

|

OKIFAX 5780/5980

Problem 6:
The display shows a communication error.
Solution:
This alarm indicates any of a number of problems:
·

You may be trying to communicate with an incompatible
fax machine. Your machine can only communicate with
ITU-T Group 3 fax machines.

·

The remote machine may not be able to perform the
function that you want, such as polling or confidential
messages.

·

The remote machine may also be out of paper or
experiencing a paper jam.

·

Bad telephone line conditions can also cause
communication errors. Try sending the fax again and
check to make sure you are dialing the correct telephone
number.

·

You have to dial a prefix number to get an outside line,
or if you are dialing internationally, you may need to
enter a pause (using the Pause One Touch key) after the
dial prefix or international dialing code to tell your
machine to wait for a dial tone.

·

If you have frequent problems communicating with a
particular remote fax machine, try programming the
number into one of your One Touch keys and then
changing the Communication Parameters for that One
Touch key. See “Programming Speed Dial Numbers.”

·

Your machine or the remote fax machine may need
servicing. Try sending a fax to another location to check
your machine.

User’s Guide: English

|

227

Problem 7:
You sent a fax but the image the remote fax machine
received was very poor.
Solution:
If your document had a lot of small type, complex
illustrations, photos, or was very light or very dark, try
changing your Transmit Resolution and Type of Original
settings.
See “Basic Faxing Operations, Loading Documents.”
Copy the document on your machine to see how it will
transmit.
The problem may be caused by telephone line interference.
Try sending the document again later.

228

|

OKIFAX 5780/5980

Problem 8:
You keep getting reports you do not want.
Solution:
Check your user function settings and turn off the reports you
do not want.
See “Reports, Message Confirmation Report Options.”
Problem 9:
You sent a fax but it was received completely blank.
Solution:
Make sure that you have loaded your document face down.

Problem 10:
The image received on your machine was very poor
Solution:
Contact the person sending you the fax and ask them to
change their Resolution and Type of Original settings. Ask
the person to make a copy of the document on their fax
machine to ensure that it is working properly. Then ask them
to send the fax again. If you still have a problem, try making
a copy of a document on your machine to make sure it is
working properly.

Problem 11:
You tried dialing using One-Touch, 2-or 3-digit Speed
Dial but nothing happened.
Solution:
Make sure that something is programmed into the Speed Dial
key you are using. Check the fax number to make sure it was
entered correctly.
See “Programming Speed Dial Numbers.”
When you are dialing with an 2- or 3-digit speed dial code,
be sure to press the Speed Dial/Search key before you enter
the code.

User’s Guide: English

|

229

230

Problem 12:
Your machine does not answer the phone or receive
faxes.

Problem 13:
Your received documents are light or have vertical
streaks on them and you are not out of toner.

Solution:
First check to see that the power cord is connected to the AC
outlet. Also check the reception mode you are using. Your
machine will not automatically receive faxes in manual
answering mode [TEL].
See “Setting Basic Features, Setting the Answering Mode.”

Solution:
Gently wipe the lens surface of your machine’s LED array and
then see if the machine works properly.
See “Maintenance, Replacing the Toner Cartridge.”
If your machine still does not work properly, remove the
image drum unit.
See “Maintenance, Replacing the Image Drum.”
Tap the toner cartridge, and gently shake it from side to side
several times to redistribute toner. Be careful! Some toner
may spill from the cartridge.
If this does not work, you may need to replace your image
drum cartridge. For information on obtaining a replacement
image drum cartridge, see “Options and Accessories.”

|

OKIFAX 5780/5980

Problem 14:
You set your machine for delayed transmission but it
did not send.

Problem 16:
Your machine is connected to a PBX and you can’t dial
out.

Solution:
Check the display to make sure that you have set your
machine’s clock to the correct time.
See “Setting Basic Features, Setting the Date and Time.”

Solution:
You must enter your dial prefix before the telephone number
for each number that you dial or program into your machine.
Your machine must also be programmed for PBX operation
before it will work.
See “Setting Basic Features, Connecting to a PBX.”

Problem 15:
Your machine will not poll a remote fax machine.
Solution:
Call the person at the remote fax machine and make sure that
they have loaded documents and set their fax machine in
polling transmission mode.

Problem 17:
You want to answer an external telephone but your
machine always answers first.
Solution:
If you are using an external telephone, change your
machine’s ring response user function setting.
See “Customizing Features and Operations, Changing
Operation Functions, Department Code.”

User’s Guide: English

|

231

Problem 18:
Your received faxes sometimes look distorted.
Solution:
If the document received is wider or longer than the paper
you have loaded into your paper tray, your machine
automatically reduces the length of the document to fit on
your paper.
This type of problem could be communication related.
The document may have jammed during scanning.
If the document is unreadable, ask the sender to fax the
document again.
Problem 19:
You are constantly receiving unsolicited advertising on
your machine.
Solution:
Try using the closed network function.
See “Basic Faxing, Rejecting Unsolicted Fax Messages.”

232

|

OKIFAX 5780/5980

Problem 20:
Your machine does not immediately switch to TEL mode
when you make or receive a voice call.
Solution:
Try pressing the Stop key. Your machine will return to
standby mode so that you can converse. This condition may
happen infrequently due to telephone line conditions, or the
type of external telephone used. If this problem happens
often, consult your service representative.

Problem 21:
Your machine receives faxes, but doesn’t print them.
Solution:
Your machine may be out of paper.
Check the paper tray.
If empty, supply paper.
Your machine may be out of toner.
Check the display for a TONER LOW message.
If displayed, replace the toner cartridge.
Your machine may need a new drum.
Check the display for a REPLACE IMAGE DRUM
message.
If displayed, replace the image drum.
Your machine may be set to Answering Mode: Memory
Reception Mode.
Change the Answering Mode to Auto Receive Mode
[FAX].
See “Setting Basic Features, Setting the Answering
Mode.”

Problem 22:
Your machine doesn’t print the Message Confirmation
Report or the Message Confirmation Report doesn’t
print the way you want it to.
Solution:
There are several options for the Message Confirmation
Report. Make sure that these options are set the way you
want them to be.
See “Reports, Message Confirmation Report.”

User’s Guide: English

|

233

Shipping Your Machine

234

United States and Canada

Latin America

Use this procedure to ship the machine.
1 Remove the image drum unit (with toner cartridge).
2 Place the image drum unit (with toner cartridge still
installed) into a polyethylene plastic bag (black) and
store it in a cool place away from direct sunlight.
3 Package the machine.

Use this procedure to ship the machine.
1 Remove the image drum unit (with toner cartridge).
2 Place the image drum unit (with toner cartridge still
installed) into a polyethylene plastic bag (black) and
store it in a cool place away from direct sunlight.
3 Package the machine.

!

Warning: DO NOT ship the machine with the image
drum unit installed.

!

Warning: DO NOT ship the machine with the image
drum unit installed.

4

For instructions on shipping your machine to an
authorized service center, call
Call 1-800-654-3282 (1-800-OKI-DATA)
English only

4

For instructions on shipping your machine to an
authorized service center, call the authorized service
center (CAS) nearest you.
For a listing of the authorized service centers (CAS) in
Latin America, refer to the Oki Data Web Site.
Select Spanish, then Service and Support, then
Service Centers.

|

OKIFAX 5780/5980

Specifications
All specifications are subject to change without notice.
For the latest product and technical support information, visit
the Oki Data Web site:
www.okidata.com

Dialing
One-Touch
5780:
40
5980:
80
Auto Dials
5780:
100
5980:
150
Groups
20, up to x numbers each
where x =
140 for the 5780
230 for the 5980
Broadcast Transmissions
5780:
150 locations
5980:
240 locations

User’s Guide: English

|

235

236

General

Memory

Protocol
ITU-T G3
Modem Speed
Maximum 33.6 Kbps
Transmission Speed
5780: 3.0 seconds per page (ITU-T Test Chart #1)
5980: 2.5 seconds per page (ITU-T Test Chart #1)
Print Speed
Maximum 10 pages per minute
Print Resolution
600 dpi
Communication Method
Half duplex
Coding Scheme
MH / MR / MMR / JBIG with ITU-T ECM error
correction (JBIG available on Model 5980 only)

Standard
5780:
2.5 MB
5980:
12.5 MB
Optional
2, 4, or 8 MB (5780 only)

|

OKIFAX 5780/5980

!

Only one memory slot is available in your machine.
Therefore, only one of the available memory options
may be installed at a time.
You must have the 8 MB expansion card to utilize the
600 dpi communication feature. This card is factory
installed in the 5980.

Scanning

Consumables

Scan Speed
5780:
3 seconds per page
5980:
1.5 seconds per page
Scan Resolution
300 dpi
Scan Width
8.5 inches (21.5 centimeters)
Scan Length
5 to 14 inches (12.8 to 35.6 centimeters)
Gray Scale
64 levels

Toner Yield
The number of pages you can print with one toner cartridge
depends on the type of documents you usually receive or
copy.
A toner cartridge will print about 5,000 pages/letter size of
standard business communications at a typical print coverage
of 4% (equivalent of CCITT No. 1 test chart).
The first toner cartridge installed in a new image drum unit
will have a decreased yield because the image drum unit has
to be filled.
Drum Yield
The life of an image drum depends on a number of factors,
including temperature and humidity, the type of paper you
use, and the number of pages per job.
The image drum cartridge should last approximately
·

20,000 pages for continuous printing

·

14,000 pages at 3 pages per job

·

9,000 pages at 1 page per job

User’s Guide: English

|

237

Paper Handling

Physical Dimensions

Automatic Document Feeder
Letter, A4
50 sheets of 13 to 20-lb. paper (49 to 75 g/m2)
30 sheets 21 to 28-lb. paper (79 to 105.5 g/m2)
Single sheet of 32-lb paper (121 g/m2)
Universal Tray
Letter, legal 13 inch, legal 14 inch, Executive, A4, A5,
A6.
250 sheets maximum
16 to 24 lb. (60 to 91 g/m2)
Manual Feeder
Single Sheet
Letter, legal 13 inch, legal 14 inch, Executive, A4,
A5, A6, JIS B5
16 to 32 lb. (60 to 121 g/m2)
Envelopes
Monarch, COM-10, DL, C5, COM-9

!

!
238

|

You must use envelopes with a straight-cut flap.

OKIFAX 5780/5980

The paper tray is NOT included in any measurements.

Width
14.2 inches (36 centimeters)
Depth
18.6 inches (47.2 centimeters)
Height
13.8 inches (35.2 centimeters)
Weight
Includes image drum
30.9 pounds (14 kilograms)

Electrical

Environmental

Power
120 VAC +6%, -15%
50/60 Hz +/- 2%
or
220/240 VAC +/- 15%
50/60 Hz +/- 2%
Battery Backup
72 hours
Power Modes
Ready
Standby
Warmup Time
From Standby, 30 seconds

Temperature
Operating
50 to 90 degrees Fahrenheit
10 to 32 degrees Celsius
Storage
14 to 110 degrees Fahrenheit
-10 to 43 degrees Celsius
Humidity
Operating
20 to 80% Relative Humidity, non-condensing
Storage
10 to 90% Relative Humidity, non-condensing

User’s Guide: English

|

239

Index
Symbols
0000 Code on Reports 197, 198
2-digit Speed Dial
Sending a Fax 96
Speed Dial/Search Key 32
3-digit Speed Dial
Sending a Fax 96
Speed Dial/Search Key 32
600 dpi TX Kit (Option) 212

A
Access Digit (PBX) 70
Accessories 211
Active Memory Files Report 106, 188
Activity Report 187
Address, Personal Mailbox 138

240

|

OKIFAX 5780/5980

Alarms
Adjusting the Buzzer 74
Adjusting the Speaker Volume 74
Alarm Indicator Location 30
Continuous Tone 73
Incoming Ring 72
Signal Tones 38
Stop Key 33
Alphanumeric
Caps Key 35
Programming the Keys 35
Telephone Directory 22
ALT# (Speed Dial Number) 84
Alternate Number 21, 34
Answering Machine
and Telephone, Install 50
Installation 50
Remote Receive 66
Telephone Answering Device Mode
[TAD] 66

Answering Mode
Answering Machines 50
Auto Receive Mode [FAX] 65
Automatic Mode Detection 22
Forwarding Mode [FWD] 67
Manual Receive Mode [TEL] 65
Memory Reception Mode [MEM]
66
PC Fax Mode [PC] 67
Setting 64
Telephone Answering Device Mode
[TAD] 66
Telephone/Fax Mode [T/F] 65
Auto Dial
Number of 235
Auto Receive Mode [FAX] 65
Auto Start 69
Automatic Document Feeder 21
Automatic page re-transmission 22
Automatic redial 22

B

C

B.C. (Communication Code) 201
Back Cover 27
Backup File TX 76, 149
Batch, Delayed Transmission 132
Battery Backup 22
Specifications 239
Beeps 38
Box Information 194
Broadcast
Confirmation Report 189
Definition 116, 124
Enter Key 30
Entry Report 199
Locations (Number of) 235
Sending 125
vs. Group 115
Bulletin Polling Mailbox 23
Busy
BUSY (Result Code) 200
Busy Signal
Redial Interval 68
Redial Tries 68
Busy Tone 69
Buzzer, Adjusting the Volume 74

Call Forwarding 145, 146
Cancel
CANCL (Result Code) 200
Clear Key 31
Delayed Transmissions 131
Faxes Polled into Memory 172
Messages Stored in Memory 107
Stop Key 33
Capitalization, Caps Key 35
Chain Dial 36
Number 36
Plus Key 36
Characters
Caps Key 35
Unique Key 31
Cleaning
Cleaning Page 214
Scanner Path 202
Clear
Clear Key Location 31
Document Jams 215
Printing Paper Jams 216
Clock Adjustment 58, 62
Closed Network 23, 98
Problem Solving 232
Setting 98
CNG Count 179

Codes
Communication 201
Result 200
Coding Scheme 236
Communication
Communication Codes 201
Communication Error 227
Communication Method 236
Errors 38
COMP. (Result Code) 200
Computer
PC Fax Mode [PC, optional] 67
Confidential
Confidential Reception Report
144
Deleting Faxes 145
Faxes 137
Knowing when you've received a
confidential fax 144
Mailboxes 23
Printing Faxes 144
Receiving Faxes 143
Requirements 143
Reception 23
Reception Report 199
Remote Mailbox Information 142
Requirements 137
Sending Faxes 142

User’s Guide: English

|

241

Confidential Faxing
Box Information 194
Personal Box List 195
Configuration Report 192
Changing Functions 174
Current Settings 173
Printing 173, 174
Confirming Results 101
Consumables
Image Drum
Handling 41
Replacement 207
Resetting the Counter 210
Yield 207, 237
Obtaining Replacements 211
One-Touch Label 33, 212
Toner Cartridge
Handling 41
Replacement 203
Yield 203, 237
Continuous Tone 73
Contrast
Resolution Key 31
Set while Loading Documents 94
Control Access to Your Machine
15, 76, 149
Control Panel 21, 25, 29
Alarm Indicator 30
Enter Key 30
242

|

OKIFAX 5780/5980

No response when keys are
pressed 225
Shift Down Key 30
Shift Left Key 30
Shift Right Key 30
Shift Up Key 30
Copy 23
Copy Output Lever 26
Copy Stacker 26
Copy Stacker Extension 26
Copy Stacker Release Buttons 25
Dual Access 109
Face Up or Face Down 114
Copy Output Lever 26
Making Copies 112
Start/Copy Key 32
Counters 222
Accessing 222
Image Drum, Resetting 222
Resetting the Image Drum Counter
210
Country
Overseas Communications
Echo Protection 84
PBX assistance 77
Pulse Dial Rate 178
Pulse Dial Type 178
Pulse Make Ratio 178
Setting the Language 74
COVER (Result Code) 200

Current Settings
Configuration Report 173

D
Date, Setting 62
Del Key 35
Delayed
Definition 129
Delayed Batch
Canceling 135
Destination Number 132
Sending 132, 134
Setting the Time 133
Speed Dials 31 - 40 128, 132
Delayed Fax vs. Delayed Batch 128
Delayed Transmission 14, 129
Canceling 131
Number of Sessions 129
Sending 130
Delete
Deleting Characters (DEL Key) 35
Deleting Confidential Faxes 145
Groups 119
Department Code 182

Dial
Broadcast Transmissions 235
Communication Speed 84
Dial Parameter Settings 68
Factory Defaults 68
Programming 68
Dial Prefix 71
Clearing the Number 78
Entering the Number 78
Dial Pulse (DP) 69
Dial Tone
Detection 69
Hook Key 32
Dialing Characteristics
Space Key 35
Echo Protection 84
Enter Number before Loading
Document 110
Machine won't dial 226
Number of Auto Dials 235
Number of One-Touch Keys 235
One-Touch Keys 34
Pauses 36
Pulse Dial Rate 178
Pulse Dial Type 178
Pulse Make Ratio 178
Real-Time 101
Redial 101
Specifications 235

Variations by Country
FLASH/EARTH/NORMAL 71
Variations by Country (MF) 70
Display
Blank Display 225
Display Messages
Normal Display 219
Transmission 100
Display Panel 21
Location 24, 30
Display Panel Messages 219
Distinctive Ring 180
Incoming Ring 72
Restrictions 180
Setting 180
Document
Document Guides 25
Document Jam 215
Document Stacker
Installation 48
Location 25
Document Tray
Extension 26
Location 26
Guidelines 91
Loading 93
Multiple Page 92
Single Page 92
DP (Dial Pulse) 69

Drum
Yield 237
Dual Access 22, 93, 109
While Copying 109
While Receiving a Fax 111
While Sending a Fax 110
Dual Line 212

E
E-Mail Key 32
EARTH 71
ECM Function 177
Electrical
Specifications 239
Battery Backup 239
Power 239
Power Modes 239
Warmup Time 239
Emergency
Contact Information 2
First Aid 2
End of Session Tone 38
English
Change the Language 74
Enter Key 30
Envelopes 238
Straight Cut Flap 238

User’s Guide: English

|

243

Environmental
Specifications 239
Humidity 239
Temperature 239
Error
Err. Report (MCF) 198
Error Correction Code 236
Error Correction Mode (ECM) 177
Error Messages 219
Error Tone 38
Exposure
Image Drum to Light 41
External Telephone
Machine answers first 231

F
Face Down
Copy Output Lever 26
Placing Documents 110, 111
Stacking 114
Face Up
Copy Output Lever 26
Stacking 114
Factory Defaults
Dial Parameter Settings 68
Fax-back system 164
Faxing
Document Guidelines 91
General 91
244

|

OKIFAX 5780/5980

Forwarding 23
Group vs. Broadcast 115
Loading Documents 93
Multiple Page 92
Receiving Confidential Faxes 143
Sending a Delayed Batch 134
Sending a Delayed Fax 130
Sending Confidential Faxes 142
Sending to a Group 120
Single Page Specifications 92
to Multiple Locations 115

Toner Error 148
Toner Error Limitations 148
French
Change the Language 74
Setting the Language 62
Functions
Function List 31, 193
Primary 54
Selecting 53
FWD Mode 67

FCC

G

Sender ID 63
TSI/CSI 63
Features 21
Feeder (Document Tray) Polling 165
First Aid 2
FLASH 71
Forwarding
Backup File TX 76, 149
Call Forwarding 146
Clearing 147
FWD Mode 67
Paper Error 148
Paper Error Limitations 148
Set a Forwarding Number 146
Set Paper/Toner Error Number
148
Setting the Auto Answer Mode
147

Gray Scale 237
Group
Creating 118
Definition 116
Deleting 119
Dialing 21
Directory 191
Finding by Name 122
Group Directory Report 122
Names
Speed Dial/Search Key 32
Numeric Keypad 32
Sending a fax 120
Specifications 117
Speed Dial / Search 123
vs. Broadcast 115

H

I

Half Duplex 236
Half-tone 22
Resolution Key 31
Handset
Installation 49
Manual Reception 102
Help 11, 12, 31
Function List 12, 55
Help List 12, 31
Help Button 21, 237
Helpful Hints 17
Quick Message Confirmation
Report 18
Recording Addresses and Passwords 18
References 19
Configuration Report 19
Group Directory 19
Help and Function Lists 19
Telephone Directory 19
Send a Fax and Save the Number
17
Hook Key 32
Hub (Relay Key Station) 151
Humidity, Specifications 239

ID
Deleting Characters 35
ID/Password Programming 58
Space Key 35
Identification
Sender ID 63
Sender ID on Transmitted Fax 177
TSI/CSI 63
IEEE-1284 Parallel Port 27
Image
Gray Scale 237
Image Contrast
Resolution Key 31
Image in Message Confirmation
Report (MCF) 198
Legal-to-Letter Reduction 51
Light Print 230
Received Faxes Distorted 232
Received Image Quality Poor 228
Received image very poor 229
Vertical Streaks 230
Width Reduction 74
Image Drum 28
Exposure to Light 41
Protective Sheet 45
Replacement 207
Resetting the Drum Counter
210, 222
Yield 207

Incoming
Call Parameter Settings 68
Call Parameters 72
Incoming Ring 72
Programming Call Parameter
Setting 68
Speed Access Options 60
Installation 39
Contents List 43
Document Stacker 48
Hints 40
Location 42
Safety 40
Setting up the machine 44
Toner Cartridge 46
Unpacking 43
Instant Dial 176

J
Jams 226
Document 215
Printing Paper 216
Junk Faxes 98, 232
Backup File TX 76, 149
Closed Network 98

K
Key Select Tone 38
User’s Guide: English

|

245

L
Label, One-Touch 33
LAN Options 61
Language
Change 74
Setting 62
LCD Panel. See Display Panel
LED Printhead 28
Legal
Legal to Letter reduction 51
Setting the Paper Size 75
Tray Extension 52
Length, Scanning 237
Letter
Legal to Letter reduction 51
Setting the Paper Size 75
LINE Jack
Connecting 48
Loading Documents
Dual Access 93
Resolution 94
Setting the Contrast 94
Setting the Resolution 94
Type of Original 94
LOC# (Speed Dial Number) 84
Location Name (ID)
Entering Spaces 35
Entering Symbols 31
Find 32
246

|

OKIFAX 5780/5980

Loudness
Adjusting the Buzzer 74
Adjusting the Volume 74
Lowercase, Caps Key 35

M
Machine
Setting the Machine ID 63
Speed Access Settings 59
Mailboxes
Box Information 194
Personal Box List 195
Programming
138, 158, 164, 167, 168, 169
Relay Entry Report 196
Maintenance 202
Image Drum
Location 28
Replacement 207
LED Printhead
Location 28
Toner Cartridge
Location 28
Replacement 203
Manual
Dial with Hook Key 32
Paper Feeder
Location 25
Using 113

Receive Mode [TEL] 65
Reception 102
Start/Copy Key 32
Stop Key 33
Transmission
Start/Copy Key 32
Stop Key 33
MCF. See also Message Confirmation
Report
Multi-Location 198
Report Options 198
Single-Location 198
MEM Mode 66
Memory 22
Available Memory 105
Battery Backup 22, 108
Memory Backup
Power Failures 99
Memory Full Save 176
Memory Messages
Erasing without Printing 107
Limitations 105
Power Loss 108
Power Outage Report 108
Printing 105, 107
Switch to Auto Receive Mode
107
Memory Password 181
Cancelling 181
Setting 181

Memory Polling 166
Memory Polling (Bulletin) 167
Memory Reception 22, 104
[MEM] 66
No Paper Reception 103
No Toner Reception 103
Memory Transmission 22
No paper reception 23
Specifications 236
and 600 dpi TX 236
Installation Limitations 236
Optional 236
Standard 236
Memory Polling (Bulletin)
Box Information 194
Personal Box List 195
Menu
Help Key 55
Menu/Exit Key
Location 31
Navigating 54
Primary Functions 54
Setting the Paper Size 75
Structure 53
Message Confirmation Report 30, 197
Automatic Print when Error Occurs
198
Confirming Results 101
Doesn't print or doesn't print
correctly 233

Enter Key 30
Image on Report 198
Options 198
Printing 185
MF 69
Modem Speed 236
Modes
Auto Receive Mode [FAX] 65
Forwarding Mode [FWD] 67
Manual Receive Mode [TEL] 65
Memory Reception Mode [MEM]
66
PC Fax Mode [PC, optional] 67
Remote Receive 72
Telephone Answering Device Mode
[TAD] 66
Telephone/Fax Mode [T/F] 65
Monitor Volume
Adjusting Loudness 74
Multi-frequency Dialing 69

N
Navigating
Keys 53
Menu 54
Network
LAN Options 61
Printing
Face Up or Face Down 26

NO (Result Code) 200
No paper reception 23
NORMAL 71
Normal Operation
Start/Copy Key 32
Norwegian Characters
Unique Key 31, 35, 85, 86
Numeric Keypad 24, 32
Sending a Fax 97

O
Off-Hook (Alarm Tone) 38
OK (Result Code) 201
Oki Data
e-Mail Address 2
Mailing Address 2
Web Site 2, 20
One-Touch
Dialing 34
Keypad 24, 33, 34
Label Location 33
Labels 33
Latch 33
Number of 235
Programming 34
Searching 34
Second Panel 37
Sending a Fax 96
Speed Dial/Search Key 32
User’s Guide: English

|

247

Operation and Maintenance
Safety 41
Operation Functions 175
Changing 174
CNG Count 179
Department Code (Restricted
Access ID) 182
Distinctive Ring 180
ECM Function 177
Instant Dial 176
Memory Full Save 176
Memory Password 181
Pulse Dial Rate 178
Pulse Dial Type 178
Pulse Make Ratio 178
Remote Diagnosis 175
Restrict Access 177
Restricted Access ID (Department
Code) 182
Ring Response 179
Sender ID 177
T/F Timer Prg. 179
Transmission (TX) Mode Default
175
Options 211
600 dpi TX Kit 212
Answering Machine and Telephone, Install 50
Answering Machine, Install 50
Dual Line 212
248

|

OKIFAX 5780/5980

External Telephone, Install 49
Handset 49, 212
Memory Expansion 212
Obtaining 211
Second Paper Tray 212
T.37 212
T.38 212
Unimessage 212
Original Documents. See Document
Stacker: Location
Out of paper 23
Outside Line
Dial Prefix (PBX) 71
Clearing 78
Entering 78
PBX 70
Connecting to 77

P
Packing 234
Materials used 43
Paper
Automatic Document Feeder 238
Capacity 23
Changing Sizes 51
Clearing Document Jams 215
Clearing Printing Paper Jams 216

Documents
General Guidelines 91
Multiple Page 92
Single Page 92
Factory Default Size 51
Legal to Letter Reduction 51
Length Adjustment Guide 52
Loading Documents 93
Loading into the Paper Tray 51
Manual Feed 113
No Paper Reception 103
Paper Indicator 26
Paper-Size Setting 75
Print Side 52
REPLACE PAPER 225
Setting the Size 75
Specifications
Automatic Document Feeder
238
Documents 91, 92
Envelopes 238
Handling 238
Manual Feeder 238
Single Sheet 238
Universal Tray 238
Width Guides 52
Width Reduction (transmission)
74
Paper Indicator 26
Location 26

Paper Tray
Capacity 26
Location 26
Paper Sizes 26
Parameters
Incoming Calls 72
Password
Backup File TX 76, 149
Changing 140
Department Code (Restricted
Access ID) 182
If forgotten 137
Memory 181
Recording 137
Restricted Access ID (Department
Code) 182
Pauses
Entering Pauses 36
Pause Key 36
PBX
Connecting to 77
Machine won't dial out 231
PBX Dial Prefix
Clearing the Number 78
Entering the Number 78
PBX Line 70
Dial Prefix 71
Variations by Country 71
PC Fax Mode [PC] 67
PC Mode 67

PC Print
Face Up or Face Down
Copy Output Lever 26, 27
PC/FAX Switch 73
Personal (Confidential) Mailboxes
Closing 141
Creating 139
Programming 138
Personal Box List 195
Programming Mailboxes
138, 158, 164, 167, 168, 169
Personal Computer
PC/FAX Switch 73
Personal Mailbox
Address 138
Changing Password 140
Number of 138
Type 138
Phone Line, Machine doesn't answer
230
Photos, Faxing 94
Polling 23
Machine won't poll 231
Reception 171
Transmission 162
Explanation of Types 163
Feeder (Document Tray)

Polling 165
Memory Polling 166
Memory Polling (Bulletin)
167
Power
Power Cord
Connecting 50
Location 27
Power Failures 99
Power Outage Battery Backup 22
Power Outage Report 99, 199
Power Switch 25
Primary Number 34
Print
Cleaning Page 214
Confidential Faxes 144
Face Up or Face Down
Copy Output Lever 26
Faxes Polled into Memory 172
Paper Jam 216
Print Resolution 236
Received faxes won't print 233
Reports 185
Activity Report 187
Message Confirmation Report
(MCF) 185
Sender ID on Transmitted Fax 177
Speed 236
Printable Area
Width Reduction 74
User’s Guide: English

|

249

Printing
Relay Print 75
Priority Transmission 136
Problem Solving 213
Alarm Indicator 30
Audible Alarms 38
Automatic MCF when Error Occurs
198
Closed Network (Rejecting
Unsolicited Faxes) 98
Communications Speed 84
Dial Tone Detection 69
Documents Blurry 94
Documents too Dark 94
Documents too Light 94
Echo Protection 84
Image Quality
Resolution Key 31
Type of Original Key 31
Include Image on MCF 198
Incoming Ring 72
List of Problems 223
Message Confirmation (MCF)
Report Options 198
No Paper Reception 103
No Toner Reception 103
PBX Line Access Digit 70
Power Failures 99
Power Outage Report 99
Remote Diagnosis 175
250

|

OKIFAX 5780/5980

Report Options 60
Stop Key 33
Programming
Alphabet Keys 35
Alternate Number 34
Clear Key 31
Creating a Group 118
Date 62
Deleting Characters 35
Dial Parameter Settings 68
e-Mail Key 32
Enter Key 30
Incoming Call Parameter Settings
68
Language 62
Menu/Exit Key 31
Norwegian Characters
Unique Key 31, 35, 85, 86
One-Touch Keypad 34
One-Touch Keys 34
Pauses 36
PBX Dial Prefix, Clearing 78
PBX Dial Prefix, Entering 78
Personal (Confidential) Mailboxes
138
Primary Number 34
Sender ID 63
Setting Machine ID 63
Setting the Answering Mode 64
Shift Down Key 30

Shift Left Key 30
Shift Right Key 30
Shift Up Key 30
Space Key 35
Special character keys 36
Speed Dial Numbers 79, 83, 85
Collect Information 83
Stop Key 33
Symbols
Unique Key 31, 35, 85
Time 62
Tone Key 31
TSI/CSI 63
Unique Key 31
Programming Functions
Deleting Characters 35
Programming Keys. See Control Panel
Keys: Location
Protective Sheet (for Image Drum) 45
Protocol
Facsimile Protocol 236
Pulse Dial
Pulse Dial Rate 178
Pulse Dial Type 178
Pulse Make Ratio 178
Tone Key 31
PUNIT (Result Code) 201
Purchasing Supplies 211

R
R_JAM (Result Code) 201
Real-Time Dialing 101
Receiving
Answering Machine 66
Confidential Faxes 23
Continuous Tone 73
Dual Access 111
Fax and Telephone Calls 65
Faxes are distorted 232
Faxes won't print 233
Forwarding Mode [FWD] 67
Incoming Call Parameters 72
Incoming Options 60
Incoming Settings 68
Manual Reception 102
Memory Reception Mode [MEM]
66
No Paper Reception 103
No Toner Reception 103
PC Fax Mode [PC, optional] 67
Programming Incoming Settings
68
Remote Receive 72
to Memory 104
Unit won't receive 230
Reception Functions 22

Redial 101
Redial Interval 68
Redial Key 32
Redial Tries 68
Rejecting Unsolicited Fax Messages 98
Closed Network 98
Relay
Relay Broadcast
Confirmation Report (Relay
Broadcast Report) 153
Initiating 155
Relay Broadcast Report 154
Relay Broadcast Report
Contact Number 153
Contact Number Programming
153
Relay Faxing 14, 151
Contact Number (Relay
Broadcast Report) 153
Destination Groups 157
Destination Numbers 157
Hub (Key Station) 151
Relay Broadcast Report
154, 160
Relay Entry Report 159, 196
Relay Password 158
Relay Print 75
Requirements 151
Relay Group Numbers 152

Relay Initiating Station 151
Using Your Machine as a 152
Relay Key Station (Hub) 151, 152
Printing the Relay Fax 161
Requirements 156
Using Your Machine as a 156
Relay Password 152
Relay Print 75
Relay Faxing
Box Information 194
Personal Box List 195
Relay Print 75
Relay Mailbox 23
Relay Print 75
RELOAD DOCUMENT 102
Remote Diagnosis 175
Remote Mailboxes
Confidential Faxes 142
Remote Receive 72
Answering Machine 66
Replacement
How to Obtain Replacement Parts
211
Image Drum 28
Toner Cartridge 28
Reports 23, 185
0000 Code 197, 198
Active Memory Files 106, 188
Activity Report 187
Audible Alarms 38
User’s Guide: English

|

251

Automatically Generated 186
Box Information 194
Broadcast Confirmation 189
Broadcast Entry Report 199
Codes 200
Communication Codes 201
Result Codes 200
Confidential Reception 144, 199
Configuration Report 173, 192
Function List 193
Group Directory Report 122, 191
List 186
Message Confirmation (MCF) 197
Doesn't print or doesn't print
correctly 233
Image included on report 198
Options 198
Prints if errors occur 198
Personal Box List 195
Power Outage 99, 108, 199
Printed from menu 186
Printing 185
Relay Broadcast Report 153, 154
Program the Number 153
Relay Entry Report 159, 196
Report Options 60
Status of Relay Broadcast Report
160
Telephone Directory 22, 190
Unwanted 228
252

|

OKIFAX 5780/5980

Resetting the Drum Counter 210
Resolution
Print 236
Resolution Key 31
Scanning 237
Set while Loading Documents 94
Transmission (TX) Mode Default
175
Restrict Access 177
Department Code
Setting 183
Department Code (Restricted
Access ID) 182
Restricted Access ID
Cancelling 183
Using 183
Restricted Access ID (Department
Code) 182
Result Codes 200
Ring Response 179
Ringing, Incoming Ring 72
RX (Communication Code) 201

S
S_JAM (Result Code) 201
Safety
Emergency First Aid 42
Image Drum Handling 41
Installation 40
Operation and Maintenance 41
Toner
Handling 41
if swallowed 42
Saving Money 14
Backup File TX 76, 149
Control Access to Your Machine
15
Passwords 15
Restrict Phone Numbers 15
Delayed Transmission 14
Relay Faxing 14
Saving Time 16
Auto Start 69
Dual Access 16
Help Button 16
Oki Data Web Site 16
Speed Dial Numbers 16

Scanning 237
Cleaning the Scanner Path 202
Gray Scale 237
Length 237
Resolution 237
Speed 237
Width 237
Search
by Group Name 122
Group 123
One-Touch Keys 34
Search to Send a Fax 97
Speed Dial/Search Key 32
Second Panel
Accessing 37
Location 33
One-Touch Keys 37
Second Paper Tray
Setting the Size 75
Security 23
Backup File TX 76, 149
Bulletin Polling Mailboxes 23
Closed Network 232
Confidential Faxes 137
Confidential Mailboxes 23
Confidential Reception 23
Department Code (Restricted
Access ID) 182
Relay Mailboxes 23

Restrict Access 177
Restricted Access ID (Department
Code) 182
Sender ID
Setting 63
Speed Access No. 23 177
Unique Key 31
Sending 95
Blank fax received 228
Broadcast Fax 125
Document Guidelines 91
General 91
Loading Documents 93
Multi-Location Message Confirmation Report 198
Multiple Page Documents 92
Poor Quality Received Image 228
Relay Faxing 151
Single Location Message Confirmation Report 198
Single Page Specifications 92
to a Single Location 95
Using a 2-digit Speed Dial 96
Using a 3-digit Speed Dial 96
Using a One-Touch 96
Using an External Telephone 97
Using the Numeric Keypad 97
Using the Search Function 97

Service Function Settings 184
MYD/DMY 184
Time/Date Print 184
TSI Print 184
Settings, Selecting 53
Shift Keys
Down 30
Left 30
Right 30
Up 30
Shipping 43, 234
Signals
CNG Count 179
Distinctive Ring 180
Signal Tones 38
Size
Multiple Page Documents 92
Paper 75
Single Page Specifications 92
Sounds
Signal Tones 38
Space Key 35
Spanish
Change the Language 74
Setting the Language 62
Speaker
Adjusting the Volume 74
Special character keys 36

User’s Guide: English

|

253

Specifications 235
Coding Scheme 236
Communications 236
Consumables
Drum Yield 237
Toner Yield 237
Dialing 235
Electrical 239
Environmental 239
Image Drum Yield 207
Memory 236
and 600 dpi TX 236
Installation Limitations 236
Optional 236
Standard 236
Modem Speed 236
Paper Handling 238
Automatic Document Feeder
238
Envelopes 238
Manual Feeder 238
Single Sheets 238
Universal Tray 238
Print Resolution 236
Print Speed 236
Protocol 236
Scanning 237
Toner Cartridge Yield 203
Transmission Speed 236
254

|

OKIFAX 5780/5980

Speed
Instant Dial 176
Modem 236
Print 236
Scanning 237
Transmission 236
Speed Access
ID/Password Programming 58
Incoming Options 60
LAN Options 61
Machine Settings 59
Numbers, Types 58
Numeric Keypad 32
Report Options 60
Speed Dial
2-Digit 82
3-Digit 82
Alternate Telephone Number 84
and Closed Network 98
Chain Dialing
Plus Key 36
Clearing 90
Communication Speed 84
Dialing 21
Echo Protection 84
Group 82, 123
Keys don't work 229
Name 83
Numeric Keypad 32, 85
One-Touch Keypad 86

Primary Telephone Number 84
Programming 83, 85, 88
Collect Information 83
Speed Dial Numbers 79
Speed Dial/Search Key 32
Stacking
Face Up / Face Down 114
Standby
Menu/Exit Key 31
Standby Mode 219
Start/Copy Key, Location 32
STOP (Result Code) 201
Stop Key, Location 33
Stopping a Transmission 102
Sunlight and Image Drum Exposure 41
Supplies 211
Symbols
Unique Key 31, 35, 85

T
T.37 212
T.38 212
T/F Mode 65
T/F Timer Prg. 179
TAD Mode 66
Answering Machine 50
TEL Jack 1 27
TEL Jack 2 27

TEL Mode 65
Manual Reception 102
Unit doesn't switch 232
Telephone
External
Installation 49
Real-Time Dialing 101
Using to Send a Fax 97
Telephone Answering Device Mode
[TAD] 66
Telephone Directory 190
Speed Dial/Search Key 32
Telephone Line
Connection 48
Dial Prefix 71
Distinctive Ring 180
Hook Key 32
Line Jack 27
PBX 70
Poor Conditions (ECM
Function) 177
TEL Jack 1 27
TEL Jack 2 27
Variations by Country 71
Telephone Number
Alternate Number 34, 84
Deleting Characters 35
Dial Prefix 71
Dial Settings 68
Forwarding Mode [FWD] 67

Numeric Keypad 32
Primary Number 34, 84
Programming Dial Settings 68
Redial Key 32
Sender ID 63
TSI/CSI 63
Telephone/Fax Mode [T/F] 65
Telephone and Answering Machine
External
Installation 50
Temperature Specifications 239
Time
Setting 62
Setting for Delayed Fax 231
Timing
Ring Response 179
T/F Timer Prg. 179
Tone (MF) Duration 70
Tone Key 31
Tone/Plus (MF/DP) 69
Toner
Cleaning 41
Handling 41
Installation 46
Location 28
No Toner Reception 103
Replacement 203
Swallowed 42
Toner Low
No Toner Reception 103
Yield 203, 237

Touch Tone
MF 69
Transmission
Delayed 129
Batch 132
Didn't work 231
Fax 129
Fax vs. Batch 128
Dial Settings, Programming 68
Display Messages 100
Dual Access 110
Fax forwarding 23
Functions 22
Priority Transmission 136
Speed 236
Start/Copy Key 32
Stop Key 33
Stopping 102
Transmission (TX) Mode Default
175
Transmission Rate 22
Width Reduction 74
Transmit
Broadcast Fax 125
Group vs. Broadcast 115
Troubleshooting
General Information 213
Internet Support 213
Width Reduction 74
User’s Guide: English

|

255

TSI/CSI
Setting 63
TX (Communication Code) 201
Type of Original Key, Location 31

U
Umlaut Characters, use Unique Key 35
Unimessage 212
Unique
Characters 31
Unique Key 31, 35
Unpacking
Missing Items 43
Unsolicited Faxes 98, 232
Closed Network 98
Unwanted Faxes 232
Uppercase (Caps Key) 35
User Language, Changing 74

V
Ventilation
Installing the Machine 42
Volume
Buzzer Adjustments 74
Speaker Adjustments 74

256

|

OKIFAX 5780/5980

W
Warranty
LED Printhead (Location)
Location 28
Width Reduction 74
Width, Scanning 237



Source Exif Data:
File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.4
Linearized                      : Yes
Create Date                     : 2002:01:25 18:29:07Z
Modify Date                     : 2002:01:25 13:55:52-05:00
Subject                         : User's Guide, Am Eng, 02
Page Count                      : 256
Creation Date                   : 2002:01:25 18:29:07Z
Mod Date                        : 2002:01:25 13:55:52-05:00
Producer                        : Acrobat Distiller 5.0 (Windows)
Author                          : Terri Schultz
Keywords                        : 
Metadata Date                   : 2002:01:25 13:55:52-05:00
Creator                         : Terri Schultz
Title                           : OKIFAX 5780/5980
Description                     : User's Guide, Am Eng, 02
Page Mode                       : UseOutlines
EXIF Metadata provided by EXIF.tools

Navigation menu