Manual Att cingular flip 2 user

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Table of Contents

1 Your mobile �� 5

1.1 Keys and connectors .......................................... 5

1.2 Getting started ................................................... 8

1.3 Home screen ......................................................13

2 Phone ��15

2.1 Making a call ....................................................... 15

2.2 Answer or decline a call .....................................16

2.3 Calling your voicemail ....................................... 17

3 Contacts ��17

3.1 Consult your Contacts .......................................17

3.2 Adding a contact ................................................18

3.3 Editing your contacts.........................................18

3.4 Deleting a contact .............................................19

3.5 Sharing your contacts ....................................... 20

3.6 Additional options ............................................20

4 Messages ��21

4.1 Write message ...................................................21

2

4.2 Send a multimedia message ............................ 22

4.3 How to type a message ..................................... 22

4.4 Settings ............................................................. 23

5 Email ��24

6 Camera �� 25

6.1 Camera .............................................................. 25

6.2 Video.................................................................. 26

7 Gallery ��27

8 Video ��29

9 Music �� 30

10 Browser �� 30

11 Calendar �� 31

11.1 Multimode view .................................................. 31

11.2 To create new events .........................................31

11.3 Event reminder ................................................. 32

12 Alarm �� 33

12.1 Alarm ................................................................. 33

12.2 Timer ................................................................. 34

12.3 Stopwatch ......................................................... 34

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13 Calculator ��35

14 FM Radio ��36

15 Settings �� 37

15.1 Network & connectivity .................................... 37

15.2 Personalization ..................................................41

15.3 Privacy & security ..............................................44

15.4 Storage ..............................................................45

15.5 Device ...............................................................45

15.6 Account manager ............................................. 48

16 Making the most out of your phone��.�..�.49

16.1 Upgrade ............................................................49

17 Safety information ��..50

18 General information ��57

19 Warranty ��..��60

20 Trouble shooting ��..��62

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www.sar-tick.com

This product meets applicable national

SAR limits of 2.0 W/kg. The specific

maximum SAR values can be found on

Radio waves section.

When carrying the product or using it

while worn on your body, either use an

approved accessory such as a holster or

otherwise maintain a distance of 15 mm

from the body to ensure compliance with

RF exposure requirements. Note that the

product may be transmitting even if you

are not making a phone call.

PROTECT YOUR HEARING

To prevent possible hearing damage, do

not listen at high volume levels for long

periods. Exercise caution when holding

your phone near your ear while the

loudspeaker is in use.

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1 Your mobile ��

1�1 Keys and connectors

OK

Left Menu

Messages

Call/Answer

Right Menu

Back/Clear

End/Power

Navigation

(up, down, left,

right)

Main screen

6

Headset

Jack Camera

key

Camera

Charging

Port

Volume

Sub

screen

OK

• Confirm an option (press the middle of the key)

• Press: Access app list (Home screen)

Navigation

• Press up, down, left or right to navigate

Messages

• Press: Access Messages app

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Back/Clear

•Let's you return to the previous screen,

close a dialog box, or exit options menu

•Delete character (In Edit mode)

Call/Answer

• Press to dial call or to answer incoming call.

• Press: Enter call log (From Idle screen)

End/Power

• Press: End a call

Return to the Idle screen

• Long press: Power on/off

Camera key

• Press: Access Camera app

In camera screen, press to capture

picture or shoot video

• Press and hold the Camera key and Volume

down key to capture a screenshot

Volume

• In call mode, adjusts the earpiece or headset

volume

• In Music/Video/Streaming mode, adjusts the

media volume

• In general mode, adjusts the ringtone volume

• Mutes the ringtone of an incoming call

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1�2 Getting started

1�2�1 Set-up

Removing or attaching back cover

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Removing or installing battery

Inserting or removing the Nano SIM card and

microSD

You must insert your Nano SIM card to make phone calls

using your network.

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S

I

M

car

d

To insert Nano SIM or microSD card, push the Nano SIM or

microSD card into the corresponding card slot with

the gold-connectors facing down. To remove the SIM or

microSD card, push down on the plastic clip located

under card and push the SIM or pull microSD card out.

Your phone only supports Nano SIM card. Do not

attempt to insert Mini or Micro SIM card sizes or you

may damage your phone.

Plastic

clips

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Charging battery

Insert the smaller end of the charger into the device

charging port, and plug the charger into an electrical outlet.

1�2�2 Power on your phone

Long press the End/Power key until the phone powers on,

Home screen will be displayed. If screen lock is set up, enter

pass code to access Home screen.

If you don't know your pass code or if you have forgotten it,

contact your service provider. Do not store pass code within

your phone, instead store pass code in a location that is

accessible without using phone.

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Set up your phone for the first time

to select a language and press

•Use the Navigation key

the OK key OK .

• Welcome page will be displayed, press the Right Menu key

to select Next.

•Keypad Introduction, Softkeys and Change Text Input

Method tip pages will be displayed, press the Right Menu

•

key to select Next and continue to next screen.

Use the Navigation key to select Wi-Fi, if

applicable. You can skip selecting a Wi-Fi by pressing the

Right Menu key to select Next.

•Press the OK key OK to select network and enter password,

if needed.

•Setup KaiOS Account to remotely lock the device or wipe

all personal information in event of loss or theft. Select

Create Account and press the OK key OK to continue,

follow prompts to finish account set up. Press the Right

Menu key to Skip.

• Press the Right Menu key to Accept KaiOS License

Terms.

•You will next be taken to the Home screen, your phone

is then ready for use.

Note: If SIM card is not installed, your phone will still

power On and you will be able to connect to a Wi-Fi network

and use some of the phone's features.

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1�2�3 Power off your phone

Long press the End/Power key.

1�3 Home screen

Status/Notifications Bar

• Displays Status and

Notification indicators.

Time

Date

Speed Dial

•1-button dial assigned

contacts, press the Right

Menu key to access.

Notices

•Displays all

Notices,

press the

Left Menu

key to

access.

Apps (Applications) List

•Displays all apps, press

OK Key

•Press to access Apps List

the OK key to access.

or any option displayed.

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1�3�1 Status bar

From the status bar, you can view both the phone status (to the

right side) and the notification information (to the left side).

Icon Status

Bluetooth® active

Wi-Fi® active

Vibrate

Silent

Network (full signal)

Network (roaming)

4G LTE data service

3G data service

Airplane mode

Alarm set

Battery (charging)

Battery (full charge)

Missed call

New email

New message

1�3�2 Change home screen wallpaper

• From the Home screen, press the OK key OK , select

Settings icon and then press the Navigation key

to the right to select Personalization�

• Press the Navigation key and select Display > Wallpaper�

Select Wallpaper, Gallery or Camera and press the OK key

OK to enter option.

•When browsing Wallpaper or Gallery options, select

an image and press the OK key OK or the Right Menu

key to Save.

•When using Camera option, press the OK key OK to

take photo, then press the Right Menu key to Save.

To Retake pictures press the Left Menu key .

key to exit out, the new image

•Press the Back/Clear

2 Phone��

2�1 Making a call

Dial the desired number, press the Call/Answer key to

place call, or select the Phone app , press the Right

Menu key to access Contacts. Press up or down on

the Navigation key to select the desired contact

and press the Call/Answer key to place call� If you mak

e

a mistake, you can delete the incorrect digits by

pressing the Back/Clear key . To hang up the call, press

the End/Power key .

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will be displayed on the Home screen.

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International call

To dial an international call, select the Phone app ,

then press and hold to enter “+” in dial screen, then

enter the international country prefix followed by the full

phone number and finally press the Call/Answer key .

Emergency call

To make an emergency

call, dial the emergency number and

press the Call/Answer key

. This works even without a SIM

card, requires network coverage.

2�2 Answer or decline a call

When you receive a call:

or the

Call/Answer key

•Press the Left Menu key

to answer.

•Press the Right Menu key

decline.

To mute the ringtone volume of an incoming call, press the

Volume key�

or the End/Power key to

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2�3 Calling your voicemail (1)

key to set up voicemail or

•Press and hold the

review voicemail messages.

•Follow the prompts to set up your voicemail account or

once set up, to listen to voicemail messages.

3 Contacts��

3�1 Consult your Contacts

Contacts app provides quick and easy access to your stored

contacts.

You can access this app by pressing the OK key OK from

and

the Home screen, then selecting the Contacts app

pressing the OK key OK .

Press the Right

Menu key

to access more

contact options.

Press the Left

Menu key

in the contact

list to create a

new contact.

Press the OK

key OK to view a

contact's details.

(1) Contact your network operator to check service availability.

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3�2 Adding a contact

In contacts list screen, press the Left Menu key to

access New Contact screen and enter contact details.

Press the Navigation key down to access next

contact information category.

When finished, press the Right Menu key to save.

3�3 Editing your contacts

In contacts list screen, select contact and press the Right

Menu key to access Options, select Edit Contact, and

press the OK key OK to edit.

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When finished editing, press the Right Menu key to save.

To cancel edit mode, press Left Menu key to cancel and

exit.

3�4 Deleting a contact

In contacts list screen, press the Right Menu key to

access Options, then select Delete contact, and press the

OK key OK . A confirmation page will be displayed, press the

Right Menu key to delete.

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3�5 Sharing your contacts

You can share a single contact with others by sending

the contact's vCard via E-mail, Messages, or Bluetooth.

Select a contact you want to share, press the Right

Menu key to access Options, then select Share and

press the OK key OK . Select Share with option: E-mail,

Messages, or Bluetooth and follow the option prompts.

3�6 Additional options

From the contact list, you can access the following options:

Call

Make a call to the selected contact.

Send message

Send an SMS/MMS to the selected contact.

Settings

• Sort contacts Press the OK key OK to choose contacts

sorted by first name or by last name.

• Import contacts Import contacts from SIM card, memory

card, Gmail, or outlook.

• Export contacts Export contacts to SIM card, memory

card, or Bluetooth.

•Set ICE contacts Add two contacts for making "In Case

of Emergency" calls.

• Delete contacts Delete one or more contacts at once.

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4 Messages��

Use the Messages app to send and receive text (SMS) and

multimedia (MMS) messages.

4�1 Write message

• From the Home screen, press the OK key OK , select

and press the OK key OK or

Messages app

press the Messages key on the device keypad to

launch Messages app.

• Press the Left Menu key to write a new message.

•Enter the phone number of the recipient in the To bar

at the top of the screen or press the Right Menu key

to add a contact from the Contacts app.

• Press the Navigation key down to access the Message

bar and enter message text.

• Press the Left Menu key to send message.

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An SMS of more than 160 characters will be counted

as an additional SMS. Specific letters or characters

will also increase the size of the SMS. This may cause

multiple SMS to be sent to your recipient.

4�2 Send a multimedia message

MMS enables you to send video clips, images,

photos, contacts and sounds by pressing the Right

Menu key to access Options. Next select Add

Attachment, press the OK key OK and select from

Video, Music, Gallery, Contacts or

Camera. Select image/

file and follow prompts on screen

to attach to

message. Press the Left Menu key to send message.

An SMS will be converted to MMS automatically

when media files (image, video, audio, etc.) are attached

or email addresses are added.

4�3 How to type a message

When in edit mode, the default input method is English

language. You can press the key to switch

between Spanish and English language.

•For normal text input, press a number key, 2-9, repeatedly

until the desired character is displayed. If the next letter

is located on the same key as the present one, wait until

the cursor is displayed to input.

•To insert a punctuation mark or special character, please

press the key, select a character and press OK key OK .

•To delete inputted letters or symbols press the once to

delete one character at a time or long press to delete

full words or all text.

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Messages

Note: Use T9 input method to quickly type words. To

turn T9 option ON select Settings > Personalization >

Input Methods > Use T9 > On. Once activated T9 will be

available under input options when pushing . To

deactivate T9 select Settings > Personalization > Input

Methods > Use T9 > Off.

4�4 Settings

In the Messages app screen, press the Right Menu key

to

access Options > select Settings and press the OK key

OK to view the following options:

•Auto Retrieve Select On without roaming to auto-

• WAP Push

• Emergency

Alert

matically download the multimedia

message header, body and

attachments when not roaming,

this is default option. Select On with

roaming to automatically download

the multimedia message header,

body and attachments even

when roaming. Select Off to

only download the message header

which will be displayed on

Messaging screen.

Press to turn the WAP push messages

On/Off.

Press to view the alert inbox or to

access messaging emergency alert

settings.

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5 Email��

To access the Email app, press the OK key OK from the

Home screen, select Email app

and press the OK key OK .

An email wizard will guide you through the steps to set up an

email account.

• Welcome screen will display, press the Right Menu key

to select Next� Then enter the name, email address and

password of the account you would like to set up.

• Press the Right Menu key to access Next and set up

account. If your email service provider does not allow your

phone to have quick email set up, you will be prompted to

enter settings manually. Press the Left Menu key to

access Manual setup and input required information for

email account set up.

• To add another email account, you can press the Right

Menu key to access Options/ Settings� And then select

Add account�

To create and send emails

• Press the Left Menu key to Compose a new email from

the Inbox screen.

• Enter recipient(s) email address(es) in the To field.

to access Options and add

•Use the Right Menu key

• Enter the subject and the content of the message.

•Press the Left Menu key to send.

Cc/Bcc or attachment to the message.

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• If you do not want to send the email right away, you can

press the Right Menu key and select Save as draft or

touch the Back to save a copy.

6 Camera��

Your phone features a Camera app to take photos and

record videos.

6�1 Camera

To access the Camera app, press the OK key OK from the

Home screen, select the Camera app and press the

OK key OK .

App Permission

Upon first use of the Camera, the App Permission

screen will display, asking for permission to know your

location. Press the Right Menu key to Allow or the Left

Menu key to Deny.

To take a picture

Position the object or landscape in the screen, and press the

OK key OK or the Camera Key on the right side of the phone

to take the photo. Photos will automatically be saved to

Gallery app. After taking a photo, press the Left Menu key

to preview.

Zoom in/out

• Press the Navigation key up or down to zoom lens in

and out.

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Options

Press the Right Menu key to access:

• Self Timer Sets the time a photo is taken after

pressing the OK key OK or the Camera

key .

• Grid Adds grid lines to photo screen to help

take better photos by using grid lines

to align photo image.

• Gallery Select Go to Gallery Application to

view photos previously taken.

• Modes Select to switch between Photo and

Video Mode.

6�2 Video

To shoot a video

• Zoom in/out Press the Navigation key up or

down to zoom lens in and out.

• Press the right side of Navigation key to switch to

Video mode from Camera mode.

to record a video,

• Videos will be automatically saved to Video app .

•Press the OK key OK or the Camera key

press either key again to stop recording.

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7 Gallery��

The Gallery app provides you with one location to view and

organize all your saved photos. The Gallery app also offers

additional photo options.

To access the Gallery app, press the OK key OK from the

Home screen, select the Gallery app and press the OK

key OK .

Press the

Left Menu

key

to take

photo.

Press the Right

Menu key

to access more

options.

Press the OK key

OK to view the

selected photo.

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Gallery app photo options

When viewing photos in the Gallery app, select an image

and press the Right Menu key to access options below:

• Delete

• Edit

• Rename

• Share

Delete the selected photo.

Select this option to adjust exposure

value, rotate the photo, crop, add

filters and auto-correction.

Rename the selected photo.

Share the photo via E-mail, Messages

and Bluetooth.

• Select Multiple Allows you to select more than one

photo in the Gallery.

• File Info Displays file name, size, image type,

date taken and resolution.

• Lock Select to lock photo from being

deleted, edited, or renamed. Unlock

photo to gain access to options again.

• Sort and group Sorts photo by date and time or

groups by date.

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Individual photo view options

When previewing an individual image in the Gallery

app, the options above are also available by pressing the

Right Menu key , with the two additional options below:

• Rotate

• Set As

Rotates the picture 90° clockwise.

Sets selected image as wallpaper or

existing contact image.

8 Video��

To access the Video app, press the OK key OK from

the Home screen, select the Video app and press

the OK key OK .

To view video options, select a video, press the Right

Menu key and select from Share, File Info, Delete and

Select Multiple videos.

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9 Music��

Use the Music app to play music files stored on your phone.

Music files can be downloaded from your computer to your

phone using a USB cable.

To access the Music app, press the OK key OK from the

Home screen, select the Music app and press the OK key

OK .

10 Browser��

Use the Browser app to navigate the Web.

To access the Browser app, press the OK key OK from the

Home screen, select the Browser app

and press OK key OK .

• To search the Internet, press the Left Menu key enter

the website and press the OK key OK .

•

Use the Navigation key to move cursor on the screen.

You can also press the Right Menu key to

access Options and Pin your current web address to

your top sites. Pinning to top sites, provides a shortcut to

pinned web addresses in Browser app.

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11 Calendar��

Use the Calendar app, to keep track of important meetings,

appointments, etc.

To access the Calendar app, press the OK key OK from the

Home screen, select the Calendar app and press the OK

key OK .

11�1 Multimode view

You can display the Calendar in Day, Weekly, or Month view.

Press the Right Menu key to change your Calendar view.

Day view

Weekly view

Month view

11�2 To create new events

Press the Left Menu key to add new events from any

Calendar view.

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• Fill in new event information. If it is a whole-day event, you

can select All-day Event.

• When finished, press the Right Menu key to save.

More Options are available by pressing the Right Menu key

from the Calendar main screen:

• Go to date

• Search

• Calendar to

Display

Use to go to preferred date.

Searches scheduled events.

Displays phone calendar or another

account if added.

•Sync calendar Syncs calendar.

• Settings Sets a series of Calendar settings.

11�3 Event reminder

If a reminder is set for an event, the upcoming event icon

will appear on the Status bar as a notification when the

reminder time arrives.

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12 Alarm ��

Your mobile phone features an Alarm app with an Alarm,

Timer and Stopwatch function.

To access the Alarm app, press the OK key OK from the

Home screen, select the Alarm app and press the OK

key OK .

12�1 Alarm

To set an alarm

to add

From the Alarm screen, press the Left Menu key

a new alarm. The following options will appear:

• Time Press to set the alarm time.

• Repeat Select the days you want your alarm

to go off.

• Sound Select a ringtone for the alarm.

• Vibrate Press to activate vibration.

• Alarm name Press to enter a name for the alarm.

To adjust alarm settings

More Options are available for saved Alarms, by highlighting

Alarm to be edited and pressing the Right Menu key from

the Alarm screen:

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• Edit

• Delete

• Settings

Press to edit alarm.

Press to delete alarm.

Press to set snooze time, volume,

vibration and sound.

12�2 Timer

From the Alarm screen, press the right side of the

Navigation key to enter the Timer screen.

•Press the OK key OK to edit hour, minute and second, when

finished, press the OK key OK to select and start timer.

•

When the Timer is ongoing press the OK key OK to select

and pause timer.

•

When the Timer is paused press the OK key OK to select

and continue timer.

•When the Timer is ongoing press the Right Menu key

to add 1 minute.

• When Timer is paused press the Left Menu key to reset

the timer.

•When timer is reset press the Right Menu key to enter

Settings, allowing you to activate the Timer Vibrate or

select Timer Sound.

12�3 Stopwatch

From the Timer screen, press the right side of Navigation

key to enter the Stopwatch screen.

• Press the OK key OK to select and start stopwatch.

• When the Stopwatch is ongoing press the Right Menu key

to record the lap.

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•When the Stopwatch is ongoing press the OK key OK to

select to pause the time.

•When the Stopwatch is paused press OK key OK to

select and continue the total time.

• When Stopwatch is paused press the Left Menu key to

reset the stopwatch and clear lap times.

13 Calculator��

With the Calculator app, you can solve many mathematical

problems.

To access this app, press the OK key OK from the Home

screen, select the Calculator app and press the OK key OK .

Press the *

key to enter

decimal.

Press the # key to enter a

negative or positive

number value.

Press the OK key

OK

to calculate results.

Push the corresponding

direction on the Navigation

key to enter in

Calculator.

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Enter the numbers using the keypad. Select

the mathematical operation to be performed using

the Navigation key , follow the onscreen guide

for each navigation direction and the corresponding

mathematical operation. Press the OK key OK to select

equals = and get results.

14 FM Radio��

Your phone is equipped with a radio(1) with RDS(2) functionality.

You can use the application as a traditional radio with saved

channels or with parallel visual information related to the

radio program on the display, if you tune to stations that

offer Visual Radio service.

To access this app, press the OK key OK from the Home

screen, select the FM Radio app and press the OK key OK .

To use this feature, you must plug in a wired

headset, sold separately, into the phone. The

headset works as an antenna for your phone.

(1) The quality of the radio depends on the coverage of the radio station in that

particular area.

(2) Depending on your network operator and market.

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key to

Press the left/right side of the Navigation

decrease/increase 0.1MHz.

Long press the left/right side of the Navigation key to

search and go to the nearest lower/higher frequency channel.

Press the Right Menu key to access Options, select from

Add to favorites, Edit favorites or Switch to speaker/earphone.

Favorite channels will have red start added and will be

displayed in the channel list for easy access.

15 Settings��

To access the Settings app, press the OK key OK from

the Home screen, select the Settings app and

press the OK key OK .

15�1 Network & connectivity

15�1�1 Airplane mode

When Airplane mode is on, it will simultaneously disable all

wireless connections including Wi-Fi, Bluetooth and more.

15�1�2 Cellular & data

Mobile data

If you do not need to transmit data on all mobile networks,

turn off Mobile data to avoid incurring significant charges

for data use on local operator mobile networks, particularly

if you do not have a mobile data agreement.

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International data roaming

If you don’t need to transmit data on other operators’

mobile networks, disable Data roaming to avoid incurring

significant roaming charges.

Enhanced LTE

Press to enable enhanced LTE.

15�1�3 Geolocation

KaiOS uses GPS, and additional supplemental information

such as Wi-Fi and mobile networks to approximate your

location.

Location data may be used by KaiOS and service providers to

improve accuracy and coverage of the location databases.

15�1�4 Wi-Fi

Using Wi-Fi you can surf the Internet without using your SIM

card whenever you are in range of a wireless network. The

only thing you have to do is to enter the Wi-Fi screen and

configure an access point to connect your phone to the

wireless network, enter password if applicable.

15�1�5 Bluetooth

Bluetooth allows your phone to exchange data (videos,

images, music, etc.) within a small range with another

Bluetooth supported device (phone, computer, printer,

headset, car kit, etc.).

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15�1�6 Calling Settings

DTMF tones

Dual Tone Multi-Frequency, or DTMF is a method for

instructing a telephone switching system of the telephone

number to be dialed, or to issue commands to switching

systems or related telephony equipment.

Press to set DTMF tones to normal or long.

Call waiting

Press to enable or disable call waiting.

Caller ID

Press to set how your phone number is displayed

when making a call; network default, hide number or

show number.

Call forwarding

Press to configure how your calls are forwarded when

you are busy, call is unanswered or you are unreachable.

Call barring

Press to set the outgoing and incoming call barring.

Call duration

Press to view last call duration, and outgoing/

incoming calls/all calls duration.

15�1�7 Messaging Settings

Auto retrieve

Press to disable or enable auto-retrieve with or without

roaming.

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WAP push

Mark the checkbox to enable receipt of push messages

from network.

Service center

Displays the service center number 1-312-314-9810.

15�1�8 Internet Sharing

USB tethering

USB tethering can share your phone's Internet connection

with a single USB-connected device. Press to turn the USB

tethering On. Note: Turning USB tethering On will

automatically turn off Wi-Fi network.

15�1�9 Emergency Alert

Alert inbox

Press to view Alert message in the alert box.

Emergency alert sound

Mark the checkbox to enable the emergency alert sound.

Emergency alert vibrate

Mark the checkbox to enable the emergency alert vibrate.

Multi language support

Mark the checkbox to enable the Multi language support.

Presidential alert

Presidential alert is enabled by default.

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Extreme alert

Mark the checkbox to enable the extreme alert.

Severe alert

Mark the checkbox to enable the severe alert.

AMBER alert

Mark the checkbox to enable the amber alert.

15�2 Personalization

15�2�1 Sound

Volume

Press to set the volume for Media, Rightones &

Notifications and Alarm.

Tones

Press to set Vibrate, Ringtones, Alerts, or to Manage Tones.

Manage Tones offers access to System Ringtones and

Notice Alerts for reviewing or sharing, and My Ringtones to

assign music in Music Library to Ringtones.

Other sounds

Press to enable or disable the sound for Dial pad,

camera or sent message.

42

15�2�2 Display

Wallpaper Press to select the wallpaper from

available wallpapers, gallery or to

use camera to take photo.

Brightness Press to set the level of brightness.

Screen Timeout Press to set the screen timeout time.

15�2�3 Search

Search engine

Press to select the preferred default search engine. Select

from: Yahoo, Google, Bing or DuckDuckGo.

Search suggestions

Press to enable or disable the search suggestions.

15�2�4 Notices

Show on lock screen

Press to enable or disable having notices shown on the

lock screen.

Show after reboot

Press to enable or disable having notices shown after reboot.

15�2�5 Date & time

Date

Select to manually set the phone's date.

43

Time

Select to manually set the phone's time.

Time zone

Select to manually set the phone's timezone.

Format

Press to select 12-hour clock format or 24-hour clock format.

Home Screen Clock

Select whether to show or hide the clock on home screen.

15�2�6 Language

Press to select the preferred language, English or Spanish.

15�2�7 Input methods

Use T9

Select to turn the T9 On or Off.

Input Languages

Press to select the input languages.

15�2�8 Answer mode

Press to enable the flip to answer.

44

15�3 Privacy & security

15�3�1 Screen lock

Screen lock allows you to set a 4-digit pass code which

protects your phone information, if lost or stolen.

Your phone will ask for the pass code entry in order to

access device.

15�3�2 SIM Security

A SIM PIN prevents access to the SIM card cellular

data networks. When it's enabled, any device

containing the SIM card will request the PIN upon restart.

A SIM PIN is not the same as the screen lock pass code

used to unlock the device.

15�3�3 Reset Password

Reset screen lock pass code allows you to change the

original password.

15�3�4 APP Permission

Camera

Press to set the Geolocation permission for the Camera app.

15�3�5 Do Not Track

Press to set whether you want your information to be

tracked by websites and apps.

15�3�6 Browsing Privacy

Press to clear the browsing history or to clear the cookies

and stored data.

45

15�4 Storage

15�4�1 USB storage

Enabling USB storage allows another computer or device

connected using USB to access files on this phone.

15�4�2 End user storage

Use these settings to monitor the total and available space

on your phone.

15�5 Device

15�5�1 Device information

This contains information about Model number,

Software version, Hardware, OS Version, Platform Version,

Bluetooth Address, MAC Address, MEID, IMEI, IMSI,

ICCID, Build Number, KaiOS License Terms, Open Source

Licenses, AT&T Software Update, Tutorials, Factory Reset,

Device Reset and Network Settings Reset.

AT&T Software Update

Press Check for Update to search for software updates or

Continue Update to continue updating software if

interrupted.

Tutorials

Press to review the device Keypad, Softkeys, Change Text

Input Method, Browser Contacts or Messages tutorials.

Factory Reset

Press Reset to erase all your data and restore the

phone to factory condition. None of your settings or

data will be saved.

46

Device Reset

Press to erase all device configurations and settings.

Network Settings Reset

Press to erase all device network configuration settings.

15�5�2 Downloads

Press to view downloads.

15�5�3 Battery

Current Level

Press to view current battery level or to set the power

saving mode.

Power Saving Mode

Turning power saving mode On will turn off the

phone's data, Bluetooth and Geolocation connections

to extend battery life.

You can select to turn power saving mode On automatically

once there is 5%, 10% or 15% battery left.

You can adjust power use via the screen brightness or the

screen timeout settings in the Display screen.

15.5.4 Accessibility

Invert color

Press to turn the color inversion On/Off.

Backlight

Press to turn the backlight On/Off.

47

Large Text

Press to turn the large text On/Off.

Captions

Press to turn the captions for phone screen On/Off.

Readout

Readout mode function reads the labels of interface

elements and providers sound response.

Mono audio

Press to turn the mono audio On/Off.

Volume balance

Press to set the volume balance value.

Keypad vibration

Press to turn the keypad vibration On/Off.

TTY

TTY mode can be used by people who are deaf, have

poor hearing or speech impairments.

Press to set TTY to full, VCO, HCO or turn off TTY.

Hearing Aid Compatibility (HAC)

Hearing aid mode can be used by people who are deaf, have

poor hearing or speech impairments. After connecting the

phone and hearing aid device, calls are linked to a relay

service, which converts incoming speech to text for the

person using the hearing aid and converts outgoing text

from the hearing aid device to a spoken voice for the

person on the other end of the conversation.

48

15�6 Account manager

Use the settings to add, remove, or manage your email and

other supported accounts.

15�6�1 KaiOS Account

Setup a KaiOS Account to use Anti-Theft option

that remotely locks device or wipes all personal

information in event of loss or theft. To create account:

• Select KaiOS Account.

• Press the OK key OK to Create Account then press the

Right Menu key to select Accept.

• Enter your email and press Down on the Navigation key

.

• Press the OK key OK to select that you are over 13, then

press the Right Menu key to select Next.

• Enter your password then press Down on the Navigation

key to verify the password.

• Press the Right Menu key to select Next.

• Verify your email address via the email link sent to your

email account.

• Once you verify your email address, return to Account

Manager settings and Sign in to KaiOS.

15�6�2 Anti-Theft

Once you log in to your KaiOS Account on your phone, Anti-

Theft will automatically be turned On.

Only after logging in to

KaiOS Account can anti-theft be enabled.

Go to the KaiOS Anti-theft website to access Anti-theft features:

https://services.kaiostech.com/antitheft

49

16 Making the most out of your

phone��

16�1 Upgrade

You can use the Over-the-air Upgrade tool to update your

phone's software.

16�1�1 Over-the-air Upgrade

Using the Over-the-air Upgrade tool you can update your

phone's software.

To access Update phone, select Settings > Device > Device

Information > AT&T Software Update. When there is a new

software version available, one indicator will be shown on

Updates menu. If you want to update your system, select

Download, after download is done select Install to complete

the upgrade.

You should turn on data connection before searching for

updates. Settings for auto-check intervals is also available

once you restart the phone.

If you have chosen auto-check, when the system discovers

the new version, dialog will pop up to choose download or

ignore, the notification also will show in Notices.

Make Ring

Press to have anti-theft make your phone ring for locating.

Remote Lock

Press to lock your phone if lost.

Remote Wipe

Press to wipe all phone personal data if lost.

50

17 Safety information��

We recommend that you read this chapter carefully before using your

device. The manufacturer disclaims any liability for damage, which

may result as a consequence of improper use or use contrary to the

instructions contained herein.

•TRAFFIC SAFETY

Given that studies show that using a device while driving a vehicle

constitutes a real risk, even when the hands-free kit is used (car kit,

headset...), drivers are requested to refrain from using their device

when the vehicle is not parked.

When driving, do not use your device or headphone to listen to music

or to the radio. Using a headphone can be dangerous and forbidden

in some areas. When switched on, your device emits electromagnetic

waves that can interfere with the vehicle’s electronic systems such as

ABS anti-lock brakes or airbags. To ensure that there is no problem:

- do not place your device on top of the dashboard or within an airbag

deployment area,

- check with your car dealer or the car manufacturer to make sure that

the dashboard is adequately shielded from device RF energy.

•CONDITIONS OF USE

You are advised to switch off the device from time to time to optimize

its performance.

Switch the device off before boarding an aircraft.

Switch the device off when you are in healthcare facilities, except

in designated areas. As with many other types of equipment now

in regular use, these devices can interfere with other electrical or

electronic devices, or equipment using radio frequencies.

Switch the device off when you are near gas or flammable liquids.

Strictly obey all signs and instructions posted in a fuel depot, petrol

station, or chemical plant, or in any potentially explosive atmosphere.

51

When the device is switched on, it should be kept at least 15 cm from

any medical device such as a pacemaker, a hearing aid or insulin pump,

etc. In particular when using the device, you should hold it against the

ear on the opposite side to the device, if any.

To avoid hearing impairment, move the device away from your ear

while using the "hands-free" mode because the amplified volume

might cause hearing damage.

Do not let children use the device and/or play with the device and

accessories without supervision.

When replacing the cover note that your device may contain

substances that could create an allergic reaction.

Always handle your device with care and keep it in a clean and dust-

free place.

Do not allow your device to be exposed to adverse weather or

environmental conditions (moisture, humidity, rain, infiltration

of liquids, dust, sea air, etc.). The manufacturer's recommended

operating temperature range is 0°C (32°F) to +50°C ( 122°F).

At over 122°F the legibility of the device’s display may be impaired,

though this is temporary and not serious.

Emergency call numbers may not be reachable on all cellular network.

You should never rely only on your phone for emergency calls.

Do not open, dismantle or attempt to repair your device yourself.

Do not drop, throw or bend your device.

Do not use the device if the screen is damaged, cracked, or broken to

avoid any injury.

Do not paint it.

Only use batteries, battery chargers, and accessories which are

recommended by TCL Communication Ltd. and its affiliates and are

compatible with your device model. TCL Communication Ltd. and its

affiliates disclaim any liability for damage caused by the use of other

chargers or batteries.

Remember to make back-up copies or keep a written record of all

important information stored in your device.

52

•PRIVACY

Please note that you must respect the laws and regulations in force in

your jurisdiction or other jurisdiction(s) where you will use your device

regarding taking photographs and recording sounds with your device.

Pursuant to such laws and regulations, it may be strictly forbidden

to take photographs and/or to record the voices of other people or

any of their personal attributes, and duplicate or distribute them, as

this may be considered to be an invasion of privacy. It is the user's

sole responsibility to ensure that prior authorization be obtained, if

necessary, in order to record private or confidential conversations or

take a photograph of another person; the manufacturer, the seller or

vendor of your device (including the operator) disclaim any liability

which may result from the improper use of the device.

•BATTERY

Following air regulation, the battery of your product is not charged.

Please charge it first.

Before removing the battery from your device, make sure that the

device is switched off.

Observe the following precautions for battery use:

- Do not attempt to open the battery (due to the risk of toxic fumes

and burns).

- Do not puncture, disassemble or cause a short-circuit in a battery.

- Do not burn or dispose of a used battery in household rubbish or

store it at temperatures above 140°F.

- Do not disassemble or open crush, bend or deform, puncture or

shred.

- Do not modify or remanufacture, attempt to insert foreign objects

into the battery, immerse or expose to water or other liquids, expose

to fire, explosion or other hazard.

Only use the battery with a charging system that has been qualified

with the system per CTIA Certification Requirements for Battery

System Compliance to IEEE 1725. Use of an unqualified battery or

charger may present a risk of fire, explosion, leakage, or other hazard.

53

Batteries must be disposed of in accordance with locally applicable

environmental regulations. Only use the battery for the purpose for

which it was designed. Never use damaged batteries or those not

recommended by TCL Communication Ltd. and/or its affiliates.

This symbol on your device, the battery and the accessories

means that these products must be taken to collection

points at the end of their life:

- Municipal waste disposal centers with specific bins for

these items of equipment.

- Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in

the environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.

All products with this sign must be brought to these collection points.

In non-European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary

bins if your jurisdiction or your region has suitable recycling and

collection facilities; instead they are to be taken to collection points

for them to be recycled.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN

INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO

THE INSTRUCTIONS.

•CHARGERS

Main power chargers will operate within the temperature range of: 0°C

(32°F) to +45°C ( 113°F).

The chargers designed for your device meet with the standard for

safety of information technology equipment and office equipment

use. They are also compliant to the eco design directive 2009/125/

EC. Due to different applicable electrical specifications, a charger

you purchased in one jurisdiction may not work in another jurisdiction.

They should be used for this purpose only.

The charger shall be installed near the device and shall be easily

accessible.

54

•Federal Communications Commission (FCC)

Declaration of Conformity

This device complies with part 15 of the FCC Rules. Operation is

subject to the following two conditions: (1) This device may not cause

harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party

responsible for compliance could void the user‘s authority to operate

the equipment.

This device has been tested and found to comply with the limits

for a Class B digital , pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates,

uses and can radiated radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee

that interference will not occur in a particular installation If this

equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or

more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:

Changes or modifications not expressly approved by the party

responsible for compliance could void the user‘s authority to operate

the equipment.

FCC RF Exposure Information (SAR):

This device is designed and manufactured not to exceed the emission

limits for exposure to radio frequency (RF) energy set by the Federal

Communications Commission of the United States.

55

During SAR testing, this is set to transmit at its highest certified

power level in all tested frequency bands, and placed in positions that

simulate RF exposure in usage near the body with the separation of

15 cm. Although the SAR is determined at the highest certified power

level, the actual SAR level of the device while operating can be well

below the maximum value. This is because the device is designed to

operate at multiple power levels so as to use only the power required

to reach the network. In general, the closer you are to a wireless base

station antenna, the lower the power output.

The exposure standard for wireless s employs a unit of measurement

known as the Specific Absorption Rate, or SAR. The SAR limit set by

the FCC is 1.6W/kg.

Tests for SAR are conducted using standard operating positions

accepted by the FCC with the device transmitting at its highest

certified power level in all tested frequency bands.

The FCC has granted an Equipment Authorization for this model

device with all reported SAR levels evaluated as in compliance with the

FCC RF exposure guidelines. SAR information on this model device is

on file with the FCC and can be found under the Display Grant section

of HYPERLINK "http://www.fcc.gov/oet/ea/fccid" www.fcc.gov/oet/

ea/fccid after searching on:

FCC ID: 2ACCJN012

This device is HAC M4/T4 compatible. Reference ANSI C63.19 (2011).

For this device, the highest reported SAR value for usage near the

body is:

Maximum SAR for this model and conditions under which it was

recorded:

Body-worn SAR 1.14 W/kg

Head SAR 0.61 W/kg

SAR compliance for body operation is based on a separation distance

of 15 mm between the device and the human body. During use, the

actual SAR values for this device are usually well below the values

stated above. This is because, for purposes of system efficiency and

to minimize interference on the network, the operating power of your

device is automatically decreased when full power is not needed. The

lower the power output of the device, the lower its SAR value.

56

Body-worn SAR testing has been carried out at a separation distance

of 15 mm. To meet RF exposure guidelines during body-worn

operation, the device should be positioned at least this distance away

from the body.

If you are not using an approved accessory ensure that whatever

product is used is free of any metal and that it positions the device the

indicated distance away from the body.

Organizations such as the World Health Organization and the US

Food and Drug Administration have suggested that if people are

concerned and want to reduce their exposure they could use a hands-

free accessory to keep the wireless device away from the head or body

during use, or reduce the amount of time spent on the device.

Please note by using the device some of your personal data may be

shared with the main device. It is under your own responsibility to protect

your own personal data, not to share with it with any unauthorized

devices or third party devices connected to yours. For devices with

Wi-Fi features, only connect to trusted Wi-Fi networks. Also when using

your device as a hotspot (where available), use network security. These

precautions will help prevent unauthorized access to your device. Your

device can store personal information in various locations including

a SIM card, memory card, and built-in memory. Be sure to remove or

clear all personal information before you recycle, return, or give away

your device. Choose your apps and updates carefully, and install from

trusted sources only. Some apps can impact your device’s performance

and/or have access to private information including account details, call

data, location details and network resources.

Note that any data shared with TCL Communication Ltd. is stored

in accordance with applicable data protection legislation. For these

purposes TCL Communication Ltd. implements and maintains

appropriate technical and organizational measures to protect all

personal data, for example against unauthorized or unlawful processing

and accidental loss or destruction of or damage to such personal

data whereby the measures shall provide a level of security that is

appropriate having regard to:

(i) the technical possibilities available,

(ii) the costs for implementing the measures,

(iii) the risks involved with the processing of the personal data, and

(iv) the sensitivity of the personal data processed.

57

You can access, review and edit your personal information at any

time by logging into your user account, visiting your user profile or

by contacting us directly. Should you require us to edit or delete your

personal data, we may ask you to provide us with evidence of your

identity before we can act on your request.

•Licenses

microSD Logo is a trademark.

The Bluetooth word mark and logos are owned by

the Bluetooth SIG, Inc. and any use of such marks

by TCL Communication Ltd. and its affiliates is

under license. Other trademarks and trade names

are those of their respective owners.

4044O Bluetooth Declaration ID D032964

The Wi-Fi Logo is a certification mark of the Wi-Fi

Alliance.

18 General information��

•Internet address: http://www.alcatelonetouch.us

•Facebook: http://www.facebook.com/alcatelonetouchusa

•Twitter: https://twitter.com/ALCATEL1TOUCH

•Instagram: https://www.instagram.com/alcatelonetouchusa/

•Call support: U.S.A.: 855-368-0829

Canada: 855-844-6058

•Email support: U.S.A.: http://www.alcatelonetouch.us/contact

Canada: http://www.alcatelonetouch.ca/contact

58

•Manufacturer: TCL Communication Ltd.

5/F, Building22E, Science Park West Avenue, Hong

Kong Science Park, Pak Shek Kok, Hong Kong.

An electronic version of this user guide is available in English and

other languages according to availability on our website: http://www�

alcatelonetouch�us .

Your device is a transceiver that operates on Wi-Fi with 2.4GHz and

Bluetooth with 2.4GHz.

Battery Recycling (USA & Canada):

Alcatel partners with Call2Recycle® to offer a safe

and convenient battery recycling program. For

more information on our Battery Recycling Program,

please visit the USA and Canada website at www.

alcatelonetouch.us/battery-recycling and www.

alcatelonetouch.ca/battery-recycling

Protection against theft(1)

Your device is identified by an IMEI (phone serial number) shown on

the packaging label and in the product's memory. We recommend that

you note the number the first time you use your device by entering

*#06# and keep it in a safe place. It may be requested by the police or

your operator if your device is stolen. This number allows your device

to be blocked preventing a third person from using it, even with a

different SIM card.

Disclaimer

There may be certain differences between the user manual description

and the device’s operation, depending on the software release of your

device or specific operator services.

TCL Communication Ltd. shall not be held legally responsible for

such differences, if any, nor for their potential consequences, which

responsibility shall be borne by the operator exclusively.

This device may contain materials, including applications and software

in executable or source code form, which is submitted by third parties

for inclusion in this device ("Third Party Materials").

(1) Contact your network operator to check service availability.

59

All third party materials in this device are provided "as is", without

warranty of any kind, whether express or implied, including the implied

warranties of merchantability, fitness for a particular purpose or

use/third party application, interoperability with other materials or

applications of the purchaser and non-infringement of copyright. The

purchaser undertakes that TCL Communication Ltd. has complied

with all quality obligations incumbent upon it as a manufacturer of

mobile devices and devices in complying with Intellectual Property

rights. TCL Communication Ltd. will at no stage be responsible for

the inability or failure of the Third Party Materials to operate on this

device or in interaction with any other devices of the purchaser. To the

maximum extent permitted by law, TCL Communication Ltd. disclaims

all liability for any claims, demands, suits or actions, and more

specifically – but not limited to – tort law actions, under any theory

of liability, arising out of the use, by whatever means, or attempts to

use, such Third Party Materials. Moreover, the present Third Party

Materials, which are provided free of charge by TCL Communication

Ltd., may be subject to paid updates and upgrades in the future;

TCL Communication Ltd. waives any responsibility regarding such

additional costs, which shall be borne exclusively by the purchaser.

The availability of the applications may vary depending on the

countries and the operators where the device is used; in no event

shall the list of possible applications and software provided with the

devices be considered as an undertaking from TCL Communication

Ltd.; it shall remain merely as information for the purchaser. Therefore,

TCL Communication Ltd. shall not be held responsible for the lack of

availability of one or more applications wished for by the purchaser,

as its availability depends on the country and the operator of the

purchaser. TCL Communication Ltd. reserves the right at any time

to add or remove Third Party Materials from its devices without prior

notice; in no event shall TCL Communication Ltd. be held responsible

by the purchaser for any consequences that such removal may

have on the purchaser regarding the use or attempt to use such

applications and Third Party Materials.

Accessory

1350mAh Battery

Quick Start Guide

5V, 550m A charger with wire

60

19 Warranty��

Your device is warranted against any defect or malfunctioning which

may occur in conditions of normal use during the warranty period

of twelve (12) months(1) from the date of purchase as shown on your

original invoice.

Batteries(2) and accessories sold with your device are also warranted

against any defect which may occur during the first six (6) months(1)

from the date of purchase as shown on your original invoice.

In case of any defect of your device which prevents you from normal

use thereof, you must immediately inform your vendor and present

your device with your proof of purchase.

(1) The warranty period may vary depending on your country.

(2)The life of a rechargeable mobile device battery in terms of

conversation time, standby time, and total service life, will depend

on the conditions of use and network configuration. Batteries,

being considered expendable supplies, should have optimal

performance for your device during the first six months after

purchase and for approximately 200 more recharges.

If the defect is confirmed, your device or part thereof will be either

replaced or repaired, as appropriate. Repaired device and accessories

are entitled to a one (1) month warranty for the same defect. Repair

or replacement may be carried out using reconditioned components

offering equivalent functionality.

This warranty covers the cost of parts and labor but excludes any

other costs.

This warranty shall not apply to defects to your device and/or

accessory due to (without any limitation):

1) Non-compliance with the instructions for use or installation, or with

technical and safety standards applicable in the geographical area

where your device is used;

2) Connection to any equipment not supplied or not recommended by

TCL Communication Ltd.;

3) Modification or repair performed by individuals not authorised by

TCL Communication Ltd. or its affiliates or your vendor;

61

4) Modification, adjustment or alteration of software or hardware

performed by individuals not authorized by TCL Communication

Ltd.;

5) Inclement weather, lightning, fire, humidity, infiltration of liquids or

foods, chemical products, download of files, crash, high voltage,

corrosion, oxidation…

Your device will not be repaired if labels or serial numbers (IMEI/SN)

have been removed or altered.

There are no express warranties, whether written, oral or implied, other

than this printed limited warranty or the mandatory warranty provided

by your country or jurisdiction.

In no event shall TCL Communication Ltd. or any of its affiliates be

liable for indirect, incidental or consequential damages of any nature

whatsoever,including but not limited commercial or financial loss or

damage,loss of data or loss of image to the full extent those damages

can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation

of indirect, incidental or consequential damages, or limitation of

the duration of implied warranties, so the preceding limitations or

exclusions may not apply to you.

How to obtain Support: In United States please call, (855) 368-0829

or go to www.alcatelonetouch.us for technical support. In Canada

please call, (855) 844-6058 or go to www.alcatelonetouch.ca for

technical support. We have placed many self-help tools that may

help you to isolate the problem and eliminate the need to send your

wireless device in for service. In the case that your wireless device is

no longer covered by this limited warranty due to time or condition,

you may utilize our out of warranty repair options.

Electronic Recycling (Within USA Only):

For more information on Electronic Recycling, please:

1) Visit ALCATEL ONETOUCH Electronic Recycling Program website

at http://www.alcatelonetouch.us/electronic-recycling-program, or

2) Call Alcatel US Customer Support at 1-855-368-0829.

62

20 Troubleshooting ��

Before contacting the service center, follow the instructions

below:

• You are advised to fully charge ( ) the battery for optimal

operation.

• Avoid storing large amounts of data in your phone as this

may affect its performance.

• Use Factory reset and the upgrade tool to perform phone

formatting or software upgrading. ALL Users phone

data: contacts, photos, messages and files, downloaded

applications will be lost permanently. It is strongly advised

to fully backup the phone data and profile before doing

formatting and upgrading.

Carry out the following checks:

My phone has not responded for several minutes

• Restart your phone by pressing and holding the End/

Power key.

My phone turns off by itself

• Check that your screen is locked when you are not using

your phone, and make sure the End/Power key is not mis-

contacted due to unlocked screen.

• Check the battery charge level.

63

My phone cannot charge properly

• Make sure that your battery is not completely discharged;

if the battery power is empty for a long time, it may take

around 20 minutes to display the battery charger indicator

on the screen.

• Make sure charging is carried out under normal conditions

(0°C (32°F) to +45°C (113°F)).

• When abroad, check that the voltage input is compatible.

My phone cannot connect to a network or “No service” is

displayed

• Try connecting in another location.

• Verify the network coverage with your service provider.

• Check with your service provider that your SIM card is valid.

• Try selecting the available network(s) manually.

• Try connecting at a later time if the network is overloaded.

My phone cannot connect to the Internet

• Check that the IMEI number (press *#06#) is the same as

the one printed on your warranty card or box.

• Make sure that the internet access service of your SIM card

is available.

• Check your phone's Internet connecting settings.

• Make sure you are in a place with network coverage.

• Try connecting at a later time or another location.

Invalid SIM card

• Make sure the SIM card has been correctly inserted (see

“Inserting or removing the SIM card”).

64

• Make sure the chip on your SIM card is not damaged or

scratched.

• Make sure the service of your SIM card is available.

Unable to make outgoing calls

• Make sure you have dialed a valid number and have

touched .

• For international calls, check the country and area codes.

• Make sure your phone is connected to a network, and the

network is not overloaded or unavailable.

• Check your subscription status with your service provider

(credit, SIM card valid, etc.).

• Make sure you have not barred outgoing calls.

• Make sure that your phone is not in airplane mode.

Unable to receive incoming calls

• Make sure your phone is switched on and connected to a

network (check for overloaded or unavailable network).

• Check your subscription status with your service provider

(credit, SIM card valid, etc.).

• Make sure you have not forwarded incoming calls.

• Make sure that you have not barred certain calls.

• Make sure that your phone is not in airplane mode.

The caller’s name/number does not appear when a call is

received

• Check that you have subscribed to this service with your

service provider.

• Your caller has concealed his/her name or number.

65

I cannot find my contacts

• Make sure your SIM card is not broken.

• Make sure your SIM card is inserted properly.

• Import all contacts stored in SIM card to phone.

The sound quality of the calls is poor

• You can adjust the volume during a call by pressing the

Volume Up/Down key.

• Check the network strength .

• Make sure that the receiver, connector or speaker on your

phone is clean.

I am unable to use the features described in the manual

• Check with your service provider to make sure that your

subscription includes this service.

• Make sure this feature does not require an Alcatel

accessory.

When I select a number from my contacts, the number

cannot be dialed

• Make sure that you have correctly recorded the number in

your file.

• Make sure that you have selected the country prefix when

calling a foreign country.

I am unable to add a contact in my contacts

• Make sure that your SIM card contacts are not full; delete

some files or save the files in the phone contacts.

66

My callers are unable to leave messages on my voicemail

• Contact your service provider to check service availability.

I cannot access my voicemail

• Make sure your service provider's voicemail number is

correctly entered in "Voicemail number".

• Try later if the network is busy.

I am unable to send and receive MMS

• Check your phone memory availability as it might be full.

• Contact your service provider to check service availability

and check MMS parameters.

• Verify the server center number or your MMS profile with

your service provider.

• The server center may be swamped, try again later.

SIM card PIN locked

• Contact your service provider to obtain the PUK code

(Personal Unblocking Key).

I am unable to download new files

• Make sure there is sufficient phone memory for your

download.

• Check your subscription status with your service provider.

The phone cannot be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your phone is

visible to other users.

• Make sure that the two phones are within Bluetooth’s

detection range.

67

How to make your battery last longer

• Make sure you follow the complete charge time (minimum

3.5 hours).

• After a partial charge, the battery level indicator may not

be exact. Wait for at least 20 minutes after removing the

charger to obtain an exact indication.

• Switch off the backlight upon request.

• Extend the email auto-check interval for as long as

possible.

• Update news and weather information on manual demand,

or increase their auto-check interval.

• Exit background-running applications if they are not being

used for a long time.

• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.

The phone will become warm following prolonged calls,

game playing, internet surfing or running other complex

applications�

• This heating is a normal consequence of the CPU handling

excessive data. Ending above actions will make your phone

return to normal temperatures.

To download the complete user manual and learn more about your phone, visit

alcatelonetouch.us .

Manual Att Cingular Flip 2 User

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