MFC J415W Cv Mfc415w Usaeng Busr Lx6602001

User Manual: MFC J415W

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BASIC USER’S GUIDE MFC-J270W MFC-J415W

BASIC USER’S GUIDE

MFC-J270W

MFC-J415W

Version 0

USA-ENG

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: MFC-J270W and MFC-J415W

(Circle your model number)

Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain

this User's Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the

original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product

should you lose your receipt;

may support an insurance claim by you in the event of product loss

covered by insurance; and,

will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is

on-line at http://www.brother.com/registration/

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

By registering your product with Brother International Corporation, you will be recorded as the

original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your

convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function

Center needs. You can download the latest software documents and utilities, read FAQs and

troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

Note

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade.

For Customer Service

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother

retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,

or American Express credit card, you can order accessories directly from Brother. (You can visit

us online for a complete selection of the Brother accessories and supplies that are available for

purchase.)

Note

In Canada only Visa and MasterCard are accepted.

1For more information about the replacement consumables, visit us at http://www.brother.com/pageyield

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

Ink Cartridge Standard <black> LC61BK (Prints approx. 450 pages) 1

Ink Cartridge <cyan> (blue) LC61C (Prints approx. 325 pages) 1

Ink Cartridge <magenta> (red) LC61M (Prints approx. 325 pages) 1

Ink Cartridge <yellow> LC61Y (Prints approx. 325 pages) 1

Premium Plus Glossy Photo Paper

(Letter size / 20 sheets) BP71GLTR

(4" 6" size / 20 sheets) BP71GP

Premium Glossy Photo Paper

(Letter size / 20 sheets) BP61GLL (USA only)

(4" × 6" / 20 sheets) BP61GLP (USA only)

Multipurpose Paper - Plain Paper

(Letter size / 500 sheets) BP60MPLTR (USA only)

Matte Inkjet Paper

(Letter size / 25 sheets) BP60ML (USA only)

Plain Inkjet Paper

(Letter size / 100 sheets) BP60PL100 (USA only)

Telephone Line Cord LG3077001 (USA only)

Basic User's Guide LX6182001 (English for USA and Canada)

LX6182002 (French for Canada)

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS

(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S

LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS

REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF

ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE

ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS

ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY

SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION

MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY

CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR

LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS

INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE

SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN

CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY

TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL

DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE

ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT

LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,

covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without

notice.

Brother reserves the right to make changes without notice in the specifications and materials

contained herein and shall not be responsible for any damages (including consequential) caused

by reliance on the materials presented, including but not limited to typographical and other errors

relating to the publication.

Brother® Two-Year Limited Warranty and Replacement Service

(USA Only)

Who is covered:

This limited warranty (“warranty”) is given

only to the original end-user/retail

purchaser (referred to in this warranty as

“Original Purchaser”) of the accompanying

product, consumables and accessories

(collectively referred to in this warranty as

“this Product”).

If you purchased a product from someone

other than an authorized Brother reseller in

the United States or if the product was used

(including but not limited to floor models or

refurbished product), prior to your

purchase you are not the Original

Purchaser and the product that you

purchased is not covered by this warranty.

What is covered:

This Product includes a Machine and

Consumable and Accessory Items.

Consumable and Accessory Items include

but are not limited to print heads, toner,

drums, ink cartridges, print cartridges,

cordless handset battery, refill ribbons,

therma PLUS paper and thermal paper.

Except as otherwise provided herein,

Brother warrants that the Machine and the

accompanying Consumable and

Accessory Items will be free from defects in

materials and workmanship, when used

under normal conditions.

This warranty applies only to products

purchased and used in the United States.

For products purchased in, but used

outside, the United States, this warranty

covers only warranty service within the

United States (and does not include

shipping outside the United States).

What is the length of the Warranty Periods:

Machines: two years from the original

purchase date.

Accompanying Consumable and

Accessory Items: 90 days from the original

purchase date or the rated life of

consumable, whichever comes first.

What is NOT covered:

This warranty does not cover:

1 Physical damage to this Product;

2 Damage caused by improper installation,

improper or abnormal use, misuse, neglect

or accident (including but not limited to

transporting this Product without the proper

preparation and/or packaging);

3 Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from

use of non Brother®-brand parts and

Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life;

5 Problems arising from other than defects in

materials or workmanship; and,

6 Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and Laser

Units.

This limited warranty is VOID if this Product

has been altered or modified in any way

(including but not limited to attempted warranty

repair without authorization from Brother

and/or alteration/removal of the serial

number).

What to do if you think your Product is

eligible for warranty service:

Report your issue to either our Customer

Service Hotline at 1-877-BROTHER (1-877-

276-8437) or to a Brother Authorized Service

Center within the applicable warranty

period. Supply Brother or the Brother

Authorized Service Center with a copy of your

dated bill of sale showing that this Product was

purchased within the U.S. For the name of

local Brother Authorized Service Center(s),

call 1-877-BROTHER (1-877-276-8437) or

visit www.brother-usa.com.

What Brother will ask you to do:

After contacting Brother or a Brother

Authorized Service Center, you may be

required to deliver (by hand if you prefer) or

send the Product properly packaged, freight

prepaid, to the Authorized Service Center

together with a photocopy of your bill of sale.

You are responsible for the cost of

shipping, packing product, and insurance

(if you desire). You are also responsible for

loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your

Machine and/or accompanying Consumable

and Accessory Items is covered by this

warranty and if you first reported the problem

to Brother or an Authorized Service Center

within the applicable warranty period, Brother

or its Authorized Service Center will repair or

replace the Machine and/or accompanying

Consumable and Accessory Items at no

charge to you for parts or labor. The decision

as to whether to repair or replace the Machine

and/or accompanying Consumable and

Accessory Items is made by Brother in its sole

Brother® Two-Year Limited Warranty and Replacement Service

(USA Only)

discretion. Brother reserves the right to supply

a refurbished or remanufactured replacement

Machine and/or accompanying Consumable

and Accessory Items and use refurbished

parts provided such replacement products

conform to the manufacturer’s specifications

for new product/parts. The repaired or

replacement Machine and/or accompanying

Consumable and Accessory Items will be

returned to you freight prepaid or made

available for you to pick up at a conveniently

located Authorized Service Center.

If the Machine and/or accompanying

Consumable and Accessory Items are not

covered by this warranty (either stage), you

will be charged for shipping the Machine

and/or accompanying Consumable and

Accessory Items back to you and charged for

any service and/or replacement parts/products

at Brother’s then current published rates.

The foregoing are your sole (i.e., only) and

exclusive remedies under this warranty.

What happens when Brother elects to

replace your Machine:

When a replacement Machine is authorized by

Brother, and you have delivered the Machine

to an Authorized Service Center, the

Authorized Service Center will provide you with

a replacement Machine after receiving one

from Brother. If you are dealing directly with

Brother’s Express Exchange Service Brother

will send to you a replacement Machine

shipped for receipt within two business days,

with the understanding that you will, after

receipt of the replacement Machine, supply the

required proof of purchase information,

together with the Machine that Brother agreed

to replace. You are then expected to pack the

Machine that Brother agreed to replace in the

package from the replacement Machine and

return it to Brother using the pre-paid freight bill

supplied by Brother in accordance with the

instructions provided by Brother. Since you will

be in possession of two machines, Brother will

require that you provide a valid major credit

card number. Brother will issue a hold against

the credit card account number that you

provide until Brother receives your original

Product and determines that your original

Product is entitled to warranty coverage. Your

credit card will be charged up to the cost of a

new Product only if: (i) you do not return your

original Product to Brother within five (5)

business days; (ii) the problems with your

original Product are not covered by the limited

warranty; (iii) the proper packaging instructions

are not followed and has caused damage to

the product; or (iv) the warranty period on your

original Product has expired or has not been

sufficiently validated with a copy of the proof of

purchase (bill of sale). The replacement

Machine you receive (even if refurbished or

remanufactured) will be covered by the

balance of the limited warranty period

remaining on the original Product, plus an

additional thirty (30) days. You will keep the

replacement Machine that is sent to you and

your original Machine shall become the

property of Brother.

Retain your original

Accessory Items and a copy of the return

freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or

loss of any equipment, media, programs or

data related to the use of this Product. Except

for the repair or replacement as described

above, Brother shall not be liable for any

direct, indirect, incidental or consequential

damages or specific relief. Because some

states do not allow the exclusion or limitation

of consequential or incidental damages, the

above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL

OTHER WARRANTIES, WRITTEN OR

ORAL, WHETHER EXPRESSED BY

AFFIRMATION, PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE. ANY AND

ALL WARRANTIES OTHER THAN THIS

ONE, WHETHER EXPRESS OR IMPLIED,

INCLUDING IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE HEREBY

DISCLAIMED.

This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the final expression and the exclusive and

only statement of Brother’s obligations to

you. It replaces all other agreements and

understandings that you may have with

Brother or its representatives.

This warranty gives you certain rights and

you may also have other rights that may

vary from state to state.

This Limited Warranty (and Brother’s

obligation to you) may not be changed in

any way unless you and Brother sign the

same piece of paper in which we (1) refer

to this Product and your bill of sale date, (2)

describe the change to this warranty and

(3) agree to make that change.

Important: We recommend that you keep all

original packing materials, in the event that

you ship this Product.

User's Guides and where do I find it?

Which manual? What's in it? Where is it?

Safety and Legal Please read the Safety Instructions before you

set up your machine.

Printed / In the box

Quick Setup Guide Read this Guide first. Follow the instructions for

setting up your machine and installing the

drivers and software for the operating system

and connection type you are using.

Printed / In the box

Basic User's Guide Learn the basic Fax, Copy, Scan and

PhotoCapture Center® operations and how to

replace consumables. See troubleshooting tips.

Printed / In the box

Advanced User's Guide Learn more advanced operations: Fax, Copy,

security features, and printing reports. Perform

routine maintenance.

PDF file /

Documentation

CD-ROM

Software User's Guide Follow these instructions for Printing, Scanning,

Network Scanning, PhotoCapture Center®, PC-

Fax Send, and using the Brother ControlCenter

utility.

PDF file /

Documentation

CD-ROM

Network User's Guide This Guide provides more advanced

information for configuring the Wireless network

connections. In addition, find information about

network utilities, network printing,

troubleshooting tips and supported network

specifications.

PDF file /

Documentation

CD-ROM

vii

Table of Contents

(BASIC USER’S GUIDE)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide.........................................................................................2

Viewing Documentation...................................................................................2

Accessing Brother Support (Windows®)................................................................4

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

LCD screen......................................................................................................8

Basic Operations .............................................................................................8

2 Loading paper 9

Loading paper and other print media.....................................................................9

Loading envelopes and postcards.................................................................11

Removing small printouts from the machine .................................................13

Printable area ................................................................................................ 14

Paper settings......................................................................................................15

Paper Type....................................................................................................15

Paper Size .....................................................................................................15

Acceptable paper and other print media..............................................................16

Recommended print media ...........................................................................16

Handling and using print media.....................................................................16

Choosing the right print media.......................................................................18

3 Loading documents 20

How to load documents .......................................................................................20

Using the ADF (MFC-J415W only) ................................................................ 20

Using the scanner glass ................................................................................20

Scannable area .............................................................................................21

4 Sending a fax 22

How to send a fax................................................................................................22

Setting scanner glass size for faxing .............................................................23

Color fax transmission ...................................................................................23

Canceling a fax in progress ...........................................................................23

Transmission Verification Report...................................................................24

viii

5 Receiving a fax 25

Receive modes....................................................................................................25

Choose the correct Receive Mode ................................................................25

Using receive modes ...........................................................................................27

Fax Only ........................................................................................................27

Fax/Tel...........................................................................................................27

Manual...........................................................................................................27

External TAD .................................................................................................27

Receive mode settings ........................................................................................28

Ring Delay .....................................................................................................28

F/T Ring Time (Fax/Tel mode only)...............................................................28

Easy Receive.................................................................................................29

6 Telephone services and external devices 30

Telephone services..............................................................................................30

Voice Mail ......................................................................................................30

Distinctive Ring..............................................................................................31

Connecting an external TAD (telephone answering device)................................33

Connections...................................................................................................34

Recording an outgoing message (OGM) on an external TAD.......................35

Multi-line connections (PBX) .........................................................................35

External and extension telephones......................................................................35

Connecting an external or extension telephone ............................................35

Using external and extension telephones......................................................36

Using a non-Brother cordless external telephone .........................................36

Using remote codes.......................................................................................36

7 Dialing and storing numbers 38

How to dial ...........................................................................................................38

Manual dialing ...............................................................................................38

Speed Dialing ................................................................................................38

Search ...........................................................................................................38

Fax Redial .....................................................................................................39

Storing numbers ..................................................................................................39

Storing a pause .............................................................................................39

Storing Speed Dial numbers..........................................................................40

Changing Speed Dial names or numbers......................................................40

8 Making copies 41

How to copy .........................................................................................................41

Stop copying..................................................................................................41

Copy settings.................................................................................................42

Paper Options................................................................................................42

9 PhotoCapture Center®: Printing photos from a memory card 43

PhotoCapture Center® operations.......................................................................43

Using a memory card .................................................................................... 43

Getting started ..................................................................................................... 44

Print Images.........................................................................................................46

View Photos...................................................................................................46

PhotoCapture Center® print settings ...................................................................46

How to scan to a memory card ............................................................................47

10 How to print from a computer 49

Printing a document.............................................................................................49

11 How to scan to a computer 50

Scanning a document..........................................................................................50

Scanning using the scan key...............................................................................50

Scanning using a scanner driver .........................................................................50

A Routine maintenance 51

Replacing the ink cartridges ................................................................................51

B Troubleshooting 54

Error and Maintenance messages.......................................................................54

Error animation .............................................................................................. 59

Transferring your faxes or Fax Journal report ...............................................59

Document jam (MFC-J415W only) ................................................................ 60

Printer jam or paper jam................................................................................61

Troubleshooting ..................................................................................................63

If you are having difficulty with your machine ................................................63

Dial Tone ......................................................................................................73

Telephone line interference / VoIP ................................................................73

Machine Information ............................................................................................74

Checking the serial number...........................................................................74

Reset functions.............................................................................................. 74

How to reset the machine.............................................................................. 74

C Menu and features 75

On-screen programming......................................................................................75

Menu table...........................................................................................................76

Entering Text .......................................................................................................91

Inserting spaces ............................................................................................91

Making corrections ........................................................................................91

Repeating letters ...........................................................................................91

Special characters and symbols....................................................................91

D Specifications 92

General ................................................................................................................92

Print media...........................................................................................................94

Fax.......................................................................................................................95

Copy ....................................................................................................................96

PhotoCapture Center®.........................................................................................97

Scanner ...............................................................................................................98

Printer ..................................................................................................................99

Interfaces ...........................................................................................................100

Computer requirements .....................................................................................101

Consumable items .............................................................................................102

Network..............................................................................................................103

EIndex 104

Table of Contents

(ADVANCED USER’S GUIDE)

The Advanced User's Guide explains the following features and operations.

You can view the Advanced User's Guide on the Documentation CD-ROM.

1 General setup

Memory storage

Volume Settings

Automatic Daylight Saving Time

Sleep Mode

LCD screen

Mode Timer

2 Security features

TX Lock

3 Sending a fax

Additional sending options

Additional sending operations

4 Receiving a fax

Additional receiving operations

5 Dialing and storing numbers

Voice operations

Additional dialing operations

Additional ways to store numbers

6 Printing reports

Fax reports

Reports

7 Making copies

Copy settings

8 PhotoCapture Center®: Printing

photos from a memory card

PhotoCapture Center® operations

Print Images

PhotoCapture Center® print settings

Scan to a memory card

A Routine maintenance

Cleaning and checking the machine

Packing and shipping the machine

B Glossary

CIndex

xii

Using the

documentation 1

Thank you for buying a Brother machine!

Reading the documentation will help you

make the most of your machine.

Symbols and conventions

used in the documentation 1

The following symbols and conventions are

used throughout the documentation.

General information 1

Bold Bold typeface identifies specific

keys on the machine’s control

panel, on the computer screen.

Italics Italicized typeface emphasizes

an important point or refers you

to a related topic.

Courier

New

Text in Courier New font

identifies messages on the

LCD of the machine.

WARNING

WARNING indicates a potentially

hazardous situation which, if not avoided,

could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous

situation which, if not avoided, may result in

minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially

hazardous situation which may result in

property-damage-only accidents or loss of

product function.

Notes tell you how you should

respond to a situation that may arise

or give tips about how the operation

works with other features.

Electrical Hazard icons alert you to

possible electrical shock.

Chapter 1

Accessing the

Advanced User’s

Guide, Software User’s

Guide and Network

User’s Guide 1

This Basic User’s Guide does not contain all

the information about the machine such as

how to use the advanced features of the Fax,

Copy, PhotoCapture Center®, Printer,

Scanner, PC-Fax and Network. When you

are ready to learn detailed information about

these operations, read the

Advanced User’s Guide,

Software User’s Guide and

Network User’s Guide that are on the

Documentation CD-ROM.

Viewing Documentation 1

aTurn on your computer. Insert the

Documentation CD-ROM into your

CD-ROM drive. For Windows® users, go

to step c.

Note

(Windows® users)

If the screen does not appear automatically,

go to

My Computer (Computer)

double

click the CD

ROM icon, and then

double

click

index.html

b(Macintosh users)

Double

click the Documentation CD

ROM

icon, and then double

click

index.html

cClick your country.

dPoint to your language, point to

View Guide, and then click the guide

you want to read.

General information

Note

• (Windows® users only)

Your Web browser may display a yellow

bar at the top of the page that contains a

security warning about Active X controls.

For the page to display correctly you must

click on the bar, click

Allow Blocked Content, then click Yes

in the Security Warning dialog box.

• (Windows® users only) 1

For faster access, you can copy all user

documentation in PDF format to a local

folder on your computer. Point to your

language, then click Copy to local disk.

1Microsoft® Internet Explorer® 6.0 or greater.

How to find Scanning instructions 1

There are several ways you can scan

documents. You can find the instructions as

follows:

Software User’s Guide

Scanning

ControlCenter

Network Scanning

ScanSoft™ PaperPort™11SE with OCR

How-to-Guides

(Windows®)



The complete ScanSoft

™

PaperPort

™

11SE with OCR How-to-

Guides can be viewed from the Help

selection in the ScanSoft

™

PaperPort

™

11SE application.

Presto! PageManager User’s Guide

(Macintosh)

Note

Presto! PageManager is available as a

download from

http://nj.newsoft.com.tw/download/

brother/PM7installer_BR_multilang.dmg

The complete Presto! PageManager

User’s Guide can be viewed from the Help

selection in the Presto! PageManager

application.

How to find Network setup

instructions 1

Your machine can be connected to a wireless

network. You can find basic setup

instructions in the Quick Setup Guide. If your

wireless access point or router supports Wi-Fi

Protected Setup or AOSS™, you can also

follow the steps in the Quick Setup Guide. For

more information about network setup please

see the Network User's Guide on the

Documentation CD-ROM.

Chapter 1

Accessing Brother

Support (Windows®)1

You can find all the contacts you will need,

such as Web support (Brother Solutions

Center), Customer Service and Brother

Authorized Service Centers in Brother

numbers on page i and on the Installation

CD-ROM.

Click Brother Support on the Top Menu.

The following screen will appear:

To access our Web site

(http://www.brother.com), click

Brother Home Page.

To view all Brother Numbers, including

Customer Service numbers for the USA

and Canada, click Support Information.

To access the USA Brother online

shopping mall

(http://www.brothermall.com) for

additional product and services

information, click Brother Mall.com.

To access Canada’s Brother online

shopping mall (http://www.brother.ca) for

additional product and services

information, click Shop Online (Canada).

For the latest news and product support

information

(http://solutions.brother.com/), click

Brother Solutions Center.

To visit our Web site for original/genuine

Brother Supplies

(http://www.brother.com/original/),

click Supplies Information.

To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/)

for FREE photo projects and printable

downloads,

click Brother CreativeCenter.

To return to the Top Menu, click Back or

if you are finished, click Exit.

General information

Accessing Brother

Support (Macintosh) 1

You can find all the contacts you will need,

such as Web support (Brother Solutions

Center), on the Installation CD-ROM.

Double-click the Brother Support icon.

The following screen will appear:

To download and install Presto!

PageManager, click

Presto! PageManager.

To register your machine from the Brother

Product Register Page

(http://www.brother.com/registration/),

click On-Line Registration.

For the latest news and product support

information

(http://solutions.brother.com/), click

Brother Solutions Center.

To visit our Web site for original/genuine

Brother Supplies

(http://www.brother.com/original/),

click Supplies Information.

Chapter 1

Control panel overview 1

The MFC-J270W and MFC-J415W have the same control panel keys.

1 Fax and telephone keys:

Redial/Pause

Redials the last 30 numbers called. It also

inserts a pause when programming quick

dial numbers.

Hook

Press before dialing if you want to make

sure a fax machine will answer, and then

press Black Start or Color Start.

Also, press this key after picking up the

handset of the external telephone during

the F/T pseudo/double-ring.

2 Mode keys:

 FAX

Lets you access Fax mode.

 SCAN

Lets you access Scan mode.

 COPY

Lets you access Copy mode.

 PHOTO CAPTURE

Lets you access PhotoCapture Center®

mode.

3 Menu keys:

Volume keys

d c

While the machine is idle, you can press

these keys to adjust the ring volume.

Speed Dial key

Press to store Speed Dial and

Group numbers in the machine’s memory.

Lets you store, look up, and dial numbers

that are stored in the memory.

d or c

Press d or c to move the selected area left

or right on the LCD.

a or b

Press a or b to scroll through the menus

and options.

Menu

Access the main menu.

Clear

Press to delete characters or to go back to

the previous menu level.

OK

Lets you choose a setting.

Fax Mem.

1:4

1:41

01:41

01. 01. 2010

General information

4 Start keys:

 Black Start

Lets you start sending faxes or making

copies in black & white. Also lets you start

a scanning operation (in color or black &

white depending on the scanning setting in

the ControlCenter software).

 Color Start

Lets you start sending faxes or making

copies in full color. Also lets you start a

scanning operation (in color or black &

white, depending on the scanning setting in

the ControlCenter software).

5 Stop/Exit

Stops an operation or exits the menu.

6 LCD (Liquid Crystal Display)

Displays messages on the screen to help you

set up and use your machine.

7 Dial Pad

Use these keys to dial telephone and fax

numbers and as a keyboard for entering

information into the machine.

(Canada only) The # key lets you temporarily

switch the dialing mode during a telephone call

from Pulse to Tone.

8On/Off

You can turn the machine on and off.

Press On/Off to turn the machine on.

Press and hold down

On/Off

to turn the machine

off. The LCD will show Shutting Down and will

stay on for a few seconds before going off.

If you have connected an external telephone or

TAD, it is always available.

If you turn the machine off, it will still

periodically clean the print head to maintain

print quality. To prolong print head life, provide

the best ink cartridge economy, and maintain

print quality, you should keep your machine

connected to the power at all times.

Note

Most of the illustrations in this User’s Guide

show the MFC-J415W.

Fax Mem.

01:41:4101:41

01. 01. 201001. 01. 201001. 01. 2010

234

Chapter 1

LCD screen 1

The LCD shows the current machine status

when the machine is idle.

1 Wireless Status

A four level indicator shows the current

wireless signal strength if you are using a

wireless connection.

2 Current Receive Mode

Lets you see the current receive mode.

Fax (Fax only)

F/T (Fax/Tel)

TAD (External TAD)

Mnl (Manual)

3 Memory Status

Lets you see the available memory in the

machine.

4 Ink indicator

Lets you see the available ink volume.

The warning icon appears when there is

an error or a maintenance message. For

details, see Error and Maintenance

messages on page 54.

Basic Operations 1

The following steps show how to change a

setting in the machine. In this example the

Mode Timer setting is changed from

2 minutes to 30 seconds.

aPress Menu.

bPress aor b to choose

General Setup.

Press OK.

cPress aor b to choose Mode Timer.

Press OK.

dPress aor b to choose 30Secs.

Press OK.

You can see the current setting on the

LCD:

ePress Stop/Exit.

0Max

Fax Mem.

01:41:4101:41

01. 01. 201001. 01. 201001. 01. 2010

2 3 4

Fax

General Setup

MENU Sel.&Press

Ink

General Setup

Mode Timer

Paper Type

Paper Size

2Mins

Mode Timer

30secs

1Min

Off

0Sec

Mode Timer

Paper Type

Paper Size

30Secs

General Setup

Loading paper and

other print media 2

aIf the paper support flap is open, close it,

and then close the paper support. Pull

the paper tray completely out of the

machine.

bLift the output paper tray cover (1).

cWith both hands, gently press and slide

the paper side guides (1) and then the

paper length guide (2) to fit the paper

size.

Make sure that the triangular marks (3)

on the paper side guides (1) and paper

length guide (2) line up with the marks

for the paper size you are using.

Loading paper 2

Chapter 2

Note

When you are using Legal size paper,

press and hold the universal guide release

button (1) as you slide out the front of the

paper tray.

dFan the stack of paper well to avoid

paper jams and misfeeds.

IMPORTANT

Always make sure that the paper is not

curled or wrinkled.

eGently put the paper into the paper tray

print side down and top edge in first.

Check that the paper is flat in the tray.

Over filling the paper tray may cause

paper jams.

IMPORTANT

Be careful that you do not push the paper

in too far; it may lift at the back of the tray

and cause feed problems.

fGently adjust the paper side guides (1)

to fit the paper using both hands.

Make sure the paper side guides touch

the sides of the paper.

Loading paper

gClose the output paper tray cover.

hSlowly push the paper tray completely

into the machine.

iWhile holding the paper tray in place,

pull out the paper support ( ) until it

clicks, and then unfold the paper

support flap ( ).

IMPORTANT

DO NOT use the paper support flap for

Legal size paper.

Loading envelopes and

postcards 2

About envelopes 2

Use envelopes that weigh from 20 to 25 lb

(80 to 95 g/m2).

Some envelopes need margin settings to

be set in the application. Make sure you

do a test print first before printing many

envelopes.

IMPORTANT

DO NOT use any of the following types of

envelopes, as they will cause paper feed

problems:

• That are of a baggy construction.

• That are embossed (have raised

writing on them).

• That have clasps or staples.

• That are pre-printed on the inside.

Occasionally you may experience paper

feed problems caused by the thickness,

size and flap shape of the envelopes you

are using.

Glue Double flap

Chapter 2

Loading envelopes and postcards 2

aBefore loading, press the corners and

sides of envelopes or postcards to make

them as flat as possible.

IMPORTANT

If envelopes or postcards are “double-

feeding”, put one envelope or postcard in

the paper tray at a time.

bPut envelopes or postcards in the paper

tray with the address side down and the

leading edge in first as shown in the

illustration. With both hands, gently

press and slide the paper side

guides (1) and paper length guide (2) to

fit the size of the envelopes or

postcards.

Loading paper

If you have problems printing on

envelopes with the flap on the short edge,

try the following: 2

aOpen the envelope flap.

bPut the envelope into the paper tray with

the address side down and the flap

positioned as shown in the illustration.

cAdjust the size and margin in your

application.

Removing small printouts

from the machine 2

When the machine ejects small paper onto

the output paper tray cover you may not be

able to reach it. Make sure printing has

finished, and then pull the tray completely out

of the machine.

Chapter 2

Printable area 2

The printable area depends on the settings in the application you are using. The figures below

show the unprintable areas on cut sheet paper and envelopes. The machine can print in the

shaded areas of cut sheet paper only when the Borderless print feature is available and turned

on. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s

Guide.)

Note

The Borderless feature is not available for envelopes.

Cut Sheet Paper Envelopes

Top (1) Bottom (2) Left (3) Right (4)

Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Envelopes 0.47 in. (12 mm) 0.95 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Loading paper

Paper settings 2

Paper Type 2

To get the best print quality, set the machine

for the type of paper you are using.

aPress Menu.

bPress a or b to choose

General Setup.

Press OK.

cPress a or b to choose Paper Type.

Press OK.

dPress a or b to choose Plain Paper,

Inkjet Paper, Brother BP71,

Brother BP61, Other Glossy or

Transparency.

Press OK.

ePress Stop/Exit.

Note

The machine ejects paper with printed

surfaces face up onto the paper tray in

front of the machine. When you use

transparencies or glossy paper, remove

each sheet at once to prevent smudging

or paper jams.

Paper Size 2

You can use six sizes of paper for copies:

Letter, Legal, A4, A5, Executive and

4" 6" (10 15 cm) and three sizes for

printing faxes: Letter, Legal and A4. When

you change the size of paper you load in the

machine, you will need to change the paper

size setting at the same time so your machine

can fit an incoming fax on the page.

aPress Menu.

bPress a or b to choose

General Setup.

Press OK.

cPress a or b to choose Paper Size.

Press OK.

dPress a or b to choose Letter, Legal,

A4, A5, EXE and 4"x 6".

Press OK.

ePress Stop/Exit.

Chapter 2

Acceptable paper and

other print media 2

The print quality can be affected by the type

of paper you use in the machine.

To get the best print quality for the settings

you have chosen, always set the Paper Type

to match the type of paper you load.

You can use plain paper, inkjet paper (coated

paper), glossy paper, transparencies and

envelopes.

We recommend testing various paper types

before buying large quantities.

For best results, use Brother paper.

When you print on inkjet paper (coated

paper), transparencies and glossy paper,

be sure to choose the proper print media

in the “Basic” tab of the printer driver or in

the Paper Type setting of the machine’s

menu. (See Paper Type on page 15.)

When you print on Brother Photo paper,

load one extra sheet of the same photo

paper in the paper tray. An extra sheet has

been included in the paper package for

this purpose.

When you use transparencies or photo

paper, remove each sheet at once to

prevent smudging or paper jams.

Avoid touching the printed surface of the

paper immediately after printing; the

surface may not be completely dry and

may stain your fingers.

Recommended print media 2

To get the best print quality, we suggest using

Brother paper. (See the table below.)

We recommend using “3M Transparency

Film” when you print on transparencies.

Handling and using print

media 2

Store paper in its original packaging, and

keep it sealed. Keep the paper flat and

away from moisture, direct sunlight and

heat.

Avoid touching the shiny (coated) side of

photo paper. Load photo paper with the

shiny side facing down.

Avoid touching either side of

transparencies because they absorb

water and perspiration easily, and this

may cause decreased output quality.

Transparencies designed for laser

printers/copiers may stain your next

document. Use only transparencies

recommended for inkjet printing.

Brother paper

Paper Type Item

Premium Plus Glossy

Photo

Letter BP71GLTR

4" 6" BP71GP

Premium Glossy Photo

Letter BP61GLL (USA only)

4" 6" BP61GLP (USA only)

Matte Inkjet (Letter) BP60ML (USA only)

Plain Inkjet (Letter) BP60PL100

(USA only)

Loading paper

IMPORTANT

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or

irregularly shaped

1 0.08 in. (2 mm) or greater curl may

cause jams to occur.

• Extremely shiny or highly textured

paper

• Paper that cannot be arranged

uniformly when stacked

• Paper made with a short grain

Paper capacity of the output paper

tray cover 2

Up to 50 sheets of Letter, Legal or A4 20 lb

(80 g/m2) paper.

Transparencies and photo paper must be

picked up from the output paper tray cover

one page at a time to avoid smudging.

Chapter 2

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Fax Copy

Photo

Capture

Printer

Cut Sheet Letter 8 1/2  11 in. (215.9  279.4 mm) Yes Yes Yes Yes

A4 8.3  11.7 in. (210  297 mm) Yes Yes Yes Yes

Legal 8 1/2  14 in. (215.9  355.6 mm) Yes Yes – Yes

Executive 7 1/4  10 1/2 in. (184  267 mm) – Yes – Yes

JIS B5 7.2  10.1 in. (182  257 mm) – – – Yes

A5 5.8  8.3 in. (148  210 mm) – Yes – Yes

A6 4.1  5.8 in. (105  148 mm) – – – Yes

Cards Photo 4  6 in. (10  15 cm) – Yes Yes Yes

Photo 2L 5  7 in. (13  18 cm) – – Yes Yes

Index Card 5  8 in. (127  203 mm) – – – Yes

Postcard 1 3.9  5.8 in. (100  148 mm) – – – Yes

Postcard 2

(Double)

5.8  7.9 in. (148  200 mm) – – – Yes

Envelopes C5 Envelope 6.4  9 in. (162  229 mm) – – – Yes

DL Envelope 4.3  8.7 in. (110  220 mm) – – – Yes

COM-10 4 1/8  9 1/2 in. (105  241 mm) – – – Yes

Monarch 3 7/8  7 1/2 in. (98  191 mm) – – – Yes

JE4 Envelope 4.1  9.3 in. (105  235 mm) – – – Yes

Transparencies

Letter 8 1/2  11 in. (215.9  279.4 mm) – Yes – Yes

A4 8.3  11.7 in. (210  297 mm) – Yes – Yes

Legal 8 1/2  14 in. (215.9  355.6 mm) – Yes – Yes

A5 5.8  8.3 in. (148  210 mm) – Yes – Yes

Loading paper

Paper weight, thickness and capacity 2

1Up to 100 sheets of plain paper 20 lb (80 g/m2).

2BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines.

Paper Type Weight Thickness No. of

sheets

Cut Sheet Plain Paper 17 to 32 lb (64 to 120 g/m2)3 to 6 mil (0.08 to 0.15 mm) 100 1

Inkjet Paper 17 to 53 lb (64 to 200 g/m2)3 to 10 mil (0.08 to 0.25 mm) 20

Glossy Paper Up to 58 lb (Up to 220 g/m2)Up to 10 mil (Up to 0.25 mm) 20 2

Cards Photo 4" 6" Up to 58 lb (Up to 220 g/m2)Up to 10 mil (Up to 0.25 mm) 20 2

Index Card Up to 32 lb (Up to 120 g/m2)Up to 6 mil (Up to 0.15 mm) 30

Postcard Up to 53 lb (Up to 200 g/m2)Up to 10 mil (Up to 0.25 mm) 30

Envelopes 20 to 25 lb (75 to 95 g/m2)Up to 20 mil (Up to 0.52 mm) 10

Transparencies – – 10

How to load

documents 3

You can send a fax, make copies, and scan

from the ADF (automatic document feeder)

and from the scanner glass.

Using the ADF

(MFC-J415W only) 3

The ADF can hold up to 15 pages and feeds

each sheet individually. Use standard 20 lb

(80 g/m2) paper and always fan the pages

before putting them in the ADF.

Document Sizes Supported 3

How to load documents 3

IMPORTANT

• DO NOT pull on the document while it is

feeding.

• DO NOT use paper that is curled,

wrinkled, folded, ripped, stapled, paper

clipped, pasted or taped.

• DO NOT use cardboard, newspaper or

fabric.

Make sure documents with ink or correction

fluid are completely dry.

aUnfold the ADF Document Output

Support Flap (1).

bFan the pages well.

cAdjust the paper guides (2) to fit the

width of your document.

dMake sure you place your document,

face down, top edge first in the ADF

underneath the guides until you feel it

touch the feed roller and the LCD shows

ADF Ready.

IMPORTANT

DO NOT leave a thick document on the

scanner glass. If you do this, the ADF may

jam.

Using the scanner glass 3

You can use the scanner glass to fax, copy or

scan pages of a book or one page at a time.

Document Sizes Supported 3

Loading documents 3

Paper: 20 lb LTR (80 g/m2 A4)

Length: 5.8 to 14 in. (148 to 355.6 mm)

Width: 5.8 to 8.5 in. (148 to 215.9 mm)

Weight: 17 to 24 lb (64 to 90 g/m2)

Length: Up to 11.7 in. (297 mm)

Width: Up to 8.5 in. (215.9 mm)

Weight: Up to 4.4 lb (2 kg)

Loading documents

How to load documents 3

Note

To use the scanner glass, the ADF must

be empty. (MFC-J415W only)

aLift the document cover.

bUsing the document guidelines on the

left and top, place the document face

down in the upper left corner of the

scanner glass.

cClose the document cover.

IMPORTANT

If you are scanning a book or thick

document, DO NOT slam the cover down

or press on it.

Scannable area 3

The scannable area depends on the settings

in the application you are using. The figures

below show unscannable areas.

1The unscannable area is 0.04 in (1 mm) when you

use the ADF.

Usage

Document

Size

Top (1)

Bottom (2)

Left (3)

Right (4)

Fax Letter 0.12 in.

(3 mm)

0.16 in.

(4 mm)

A4 0.12 in.

(3 mm) 0.12 in. 1

(3 mm)

Legal

(MFC-J415W

only)

0.12 in.

(3 mm)

0.16 in.

(4 mm)

Copy Letter 0.12 in.

(3 mm)

0.12 in.

(3 mm)

A4 0.12 in.

(3 mm)

0.12 in.

(3 mm)

Scan Letter 0.12 in.

(3 mm)

0.12 in.

(3 mm)

A4 0.12 in.

(3 mm)

0.12 in.

(3 mm)

How to send a fax 4

The following steps show how to send a fax.

aWhen the machine is idle, the time

appears on the LCD. When you want to

send a fax, or change fax send or

receive settings, press the (FAX)

key to illuminate it in blue.

The LCD shows:

bDo one of the following to load your

document:

Place the document face down in the

ADF. (See Using the ADF

(MFC-J415W only) on page 20.)

Load your document face down on

the scanner glass. (See Using the

scanner glass on page 20.)

Note

• If you send a black & white fax from the

ADF while the memory is full it will be sent

in real time.

• You can use the scanner glass to fax

pages of a book one at a time. The

document can be up to Letter or A4 size.

• To send color faxes with multiple pages

use the ADF. (MFC-J415W only)

• Since you can only scan one page at a

time, it is easier to use the ADF if you are

sending a multiple page document.

(MFC-J415W only)

cSet the scanner glass size, fax

resolution or contrast if you want to

change them.

For more advanced fax sending

operations and settings, For more

advanced fax sending operations and

settings, see Sending a Fax in chapter 3

in the Advanced User’s Guide:

Broadcasting

Real Time TX

Overseas Mode

Fax Resolution

Contrast

Glass ScanSize

dEnter the fax number.

Using the dial pad

Using the Phone Book

Speed Dial

Using call history

Outgoing Call

Caller ID hist.

Sending a fax 4

Fax Resolution

Contrast

Standard

Press Start

Enter Number

Sending a fax

ePress Black Start or Color Start.

Faxing from the ADF

(MFC-J415W only)

The machine starts scanning the

document.

Faxing from the scanner glass

If you press Black Start, the

machine starts scanning the first

page.

Do one of the following:

• To send a single page, press 2 to

choose No(Send) (or press

Black Start again).

The machine starts sending the

document.

• To send more than one page,

press 1 to choose Yes and place

the next page on the scanner

glass. Press OK. The machine

starts scanning the page. (Repeat

this step for each additional

page.)

If you press Color Start, the

machine starts sending the

document.

Note

To cancel, press Stop/Exit.

Setting scanner glass size for

faxing 4

When documents are A4 size, you need to

set the Scan Size to A4. If you do not, the

bottom portion of the faxes will be missing.

aPress (FAX).

bPress aor b to choose

Glass ScanSize.

Press OK.

cPress aor b to choose A4 (or Letter).

Press OK.

Note

• You can save the setting you use most

often by setting it as default. (See Setting

your changes as the new default in

chapter 3 in the Advanced User’s Guide.)

• This setting is only available for sending

documents from the scanner glass.

Color fax transmission 4

Your machine can send a color fax to

machines that support this feature.

Color faxes cannot be stored in the machine’s

memory. When you send a color fax, the

machine will send it in real time (even if

Real Time TX is set to Off).

Canceling a fax in progress 4

If you want to cancel a fax while the machine

is scanning, dialing or sending, press

Stop/Exit.

Chapter 4

Transmission Verification

Report 4

You can use the Transmission Verification

Report as proof that you sent a fax. This

report lists the sender’s name or fax number,

the time and date of transmission, duration of

transmission, number of pages sent, and

whether or not the transmission was

successful.

There are several settings available for the

Transmission Verification Report:

On: Prints a report after every fax you

send.

On+Image: Prints a report after every fax

you send. A portion of the fax’s first page

appears on the report.

Off: Prints a report only if your fax is

unsuccessful due to a transmission error.

Off is the default setting.

Off+Image: Prints a report only if your

fax is unsuccessful due to a transmission

error. A portion of the fax’s first page

appears on the report.

aPress Menu.

bPress aor b to choose Fax.

Press OK.

cPress aor b to choose

Report Setting.

Press OK.

dPress aor b to choose Transmission.

Press OK.

ePress aor b to choose On, On+Image,

Off or Off+Image.

Press OK.

fPress Stop/Exit.

Note

• If you choose On+Image or Off+Image

the image will only appear on the

Transmission Verification Report if Real

Time Transmission is set to Off. (See Real

Time Transmission in chapter 3 in the

Advanced User’s Guide.)

• If your transmission is successful, "OK" will

appear next to "RESULT" on the

Transmission Verification Report. If

transmission is not successful, "NG" will

appear next to "RESULT".

Receive modes 5

Choose the correct Receive Mode 5

The correct Receive Mode is determined by the external devices and telephone subscriber

services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the

Brother machine.

Receiving a fax 5

Will you be using a Distinctive Ring number for receiving faxes?

Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this

service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,

Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring

on page 31 for instructions on setting up your machine using this feature.)

Will you be using Voice Mail on the same telephone line as your Brother machine?

If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility

that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.

(See Voice Mail on page 30 for instructions on setting up your machine using this service.)

Will you be using a Telephone Answering Device on the same telephone line as your Brother

machine?

Your external telephone answering device (TAD) will automatically answer every call. Voice messages are

stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode.

(See Connecting an external TAD (telephone answering device) on page 33.)

Will you be using your Brother machine on a dedicated fax line?

Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode.

(See Fax Only on page 27.)

Will you be using your Brother machine on the same line as your telephone?

Do you want to receive voice calls and faxes automatically?

The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the

same line. Choose Fax/Tel as your receive mode. (See Fax/Tel on page 27.)

Important Note: You cannot receive voice messages on either Voice Mail or an answering machine

with the Fax/Tel mode.

Do you expect to receive very few faxes?

Choose Manual as your receive mode. You control the telephone line and must answer every call

yourself. (See Manual on page 27.)

Chapter 5

To set the receive mode follow the instructions below:

aPress Menu.

bPress aor b to choose Initial Setup.

Press OK.

cPress aor b to choose Receive Mode.

Press OK.

dPress aor b to choose Fax Only, Fax/Tel, External TAD or Manual.

Press OK.

ePress Stop/Exit.

The LCD will show the current receive mode.

Receiving a fax

Using receive modes 5

Some receive modes answer automatically

(Fax Only and Fax/Tel). You may want to

change the ring delay before using these

modes. (See Ring Delay on page 28.)

Fax Only 5

Fax Only mode will automatically answer

every call as a fax call.

Fax/Tel 5

Fax/Tel mode helps you automatically

manage incoming calls, by recognizing

whether they are fax or voice calls and

handling them in one of the following ways:

Faxes will be automatically received.

Voice calls will start the F/T Ring to tell you

to pick up the line. The F/T Ring is a fast

pseudo/double-ring made by your

machine.

(Also see F/T Ring Time (Fax/Tel mode only)

on page 28 and Ring Delay on page 28.)

Manual 5

Manual mode turns off all automatic

answering functions unless you are using the

Distinctive Ring feature.

To receive a fax in manual mode lift the

handset of the external telephone or press

Hook. When you hear fax tones (short

repeating beeps), press Black Start or

Color Start and choose Receive. You can

also use the Easy Receive feature to receive

faxes by lifting a handset on the same line as

the machine.

(Also see Easy Receive on page 29.)

External TAD 5

External TAD mode lets an external

answering device manage your incoming

calls. Incoming calls will be handled in one of

the following ways:

Faxes will be automatically received.

Voice callers can record a message on the

external TAD.

(For more information see Connecting an

external TAD (telephone answering device)

on page 33.)

Chapter 5

Receive mode settings 5

Ring Delay 5

The Ring Delay sets the number of times the

machine rings before it answers in Fax Only

or Fax/Tel mode. If you have external or

extension telephones on the same line as the

machine, keep the ring delay setting of

4rings.

(See Using external and extension

telephones on page 36 and Easy Receive

on page 29.)

aPress Menu.

bPress aor b to choose Fax.

Press OK.

cPress aor b to choose

Setup Receive.

Press OK.

dPress aor b to choose Ring Delay.

Press OK.

ePress aor b to choose how many times

the line rings before the machine

answers.

Press OK.

If you choose 0, the line will not ring at

all.

fPress Stop/Exit.

F/T Ring Time

(Fax/Tel mode only) 5

When somebody calls your machine, you and

your caller will hear the normal telephone ring

sound. The number of rings is set by the ring

delay setting.

If the call is a fax, then your machine will

receive it; however, if it is a voice call the

machine will sound the F/T Ring (a fast

double-ring) for the time you have set in the

F/T Ring Time setting. If you hear the

F/T Ring it means that you have a voice caller

on the line.

Because the F/T Ring is made by the

machine, extension and external telephones

will not ring; however, you can still answer the

call on any telephone. (For more information

see Using remote codes on page 36.)

aPress Menu.

bPress aor b to choose Fax.

Press OK.

cPress aor b to choose

Setup Receive.

Press OK.

dPress aor b to choose

F/T Ring Time.

Press OK.

ePress aor b to choose how long the

machine will ring to alert you that you

have a voice call (20, 30, 40 or

70 seconds).

Press OK.

fPress Stop/Exit.

Note

Even if the caller hangs up during the

pseudo/double-ringing, the machine will

continue to ring for the set time.

Receiving a fax

Easy Receive 5

If Easy Receive is On:5

The machine can receive a fax automatically,

even if you answer the call. When you see

Receiving on the LCD or hear a click on the

phone line through the handset you are

using, just replace the handset. Your

machine will do the rest.

If Easy Receive is Off:5

If you are at the machine and answered a call

first by lifting a handset, then press

Black Start or Color Start, and then press 2

to receive.

If you answered at an extension telephone

press l51. (See Using external and

extension telephones on page 36.)

Note

• If this feature is set to On, but your

machine does not connect a fax call when

you lift an extension or external telephone

handset, press the fax receive code l51.

• If you send faxes from a computer on the

same telephone line and the machine

intercepts them, set Easy Receive to Off.

aPress Menu.

bPress aor b to choose Fax.

Press OK.

cPress aor b to choose

Setup Receive.

Press OK.

dPress aor b to choose Easy Receive.

Press OK.

ePress aor b to choose On (or Off).

Press OK.

fPress Stop/Exit.

Telephone services 6

Your machine supports the Caller ID and

Distinctive Ring subscriber telephone

services that some telephone companies

offer.

Features like Voice Mail, Call Waiting, Call

Waiting/Caller ID, RingMaster, answering

services, alarm systems or other custom

features on one telephone line may create

problems with the operation of your machine.

If you have Voice Mail on your telephone line,

please read the following carefully.

Voice Mail 6

If you have Voice Mail on the same telephone

line as your Brother machine, Voice Mail and

the Brother machine will conflict with each

other when receiving incoming calls.

For example, if your Voice Mail is set to

answer after 4 rings and your Brother

machine is set to answer after 2 rings, then

your Brother machine will answer first. This

will prevent callers from being able to leave a

message in your Voice Mail.

Similarly, if your Brother machine is set to

answer after 4 rings and your Voice Mail is set

to answer after 2 rings, then your Voice Mail

will answer first. This will prevent your Brother

machine from being able to receive an

incoming fax, since Voice Mail cannot

transfer the incoming fax back to the Brother

machine.

To avoid conflicts between your Brother

machine and your Voice Mail service, do one

of the following:

Get the Distinctive Ring service from your

telephone company. Distinctive Ring is a

feature of your Brother machine that allows a

person with one line to receive fax and voice

calls through two different phone numbers on

that one line. Brother uses the term

“Distinctive Ring,” but telephone companies

market the service under a variety of names,

such as Custom Ringing, Personalized Ring,

Smart Ring, RingMaster, Ident-A-Ring, Ident-

A-Call, Data Ident-A-Call, Teen Ring, and

SimpleBiz Fax & Alternate Number Ringing.

This service establishes a second telephone

number on the same line as your existing

telephone number, and each number has its

own ring pattern. Typically, the original

number rings with the standard ring pattern

and is used for receiving voice calls, and the

second number rings with a different ring

pattern and is used for receiving faxes. (See

Distinctive Ring on page 31.)

Set your Brother machine’s Receive Mode to

“Manual”. Manual Mode requires that you

answer every incoming call if you want to be

able to receive a fax. If the incoming call is a

telephone call, then complete the call as you

normally would. If you hear fax sending tones

you must transfer the call to the Brother

machine. (See Using external and extension

telephones on page 36.) Unanswered fax

and voice calls will go to your Voice Mail. (To

set the machine in MANUAL Mode, see

Choose the correct Receive Mode

on page 25.)

Telephone services and external

devices 6

Telephone services and external devices

Distinctive Ring 6

Distinctive Ring is a function of your Brother

machine that allows a person with one line to

receive fax and voice calls through two

different phone numbers on that one line.

Brother uses the term “Distinctive Ring”, but

telephone companies market the service

under a variety of names, such as Smart

Ring, Ring Master or Ident-a-Ring. This

service establishes a second telephone

number on the same line as your existing

telephone number, and each number has its

own ring pattern. Typically, the original

number rings with the standard ring pattern

and is used for receiving voice calls, and the

second number rings with a different ring

pattern and is used for receiving faxes.

Note

• You must pay for your telephone

company's Distinctive Ring service before

you program the machine to work with it.

• Please call your telephone company for

availability and rates.

What does your telephone company's

“Distinctive Ring” do? 6

Your telephone company's Distinctive Ring

service allows you to have more than one

number on the same telephone line. If you

need more than one telephone number, it

is cheaper than paying for an extra line.

Each telephone number has its own

distinctive ring pattern, so you will know

which telephone number is ringing. This is

one way you can have a separate telephone

number for your machine.

What does Brother's “Distinctive

Ring” do? 6

The Brother machine has a Distinctive Ring

feature that allows you to use your machine to

take full advantage of the telephone

company's Distinctive Ring service. The new

telephone number on your line can just

receive faxes.

Do you have Voice Mail? 6

If you have Voice Mail on the telephone line

that you will install your new machine on,

there is a strong possibility that Voice Mail

and the machine will conflict with each other

while receiving incoming calls. However, the

Distinctive Ring feature allows you to use

more than one number on your line, so

both Voice Mail and the machine can work

together without any problems. If each one

has a separate telephone number, neither will

interfere with the other's operations.

If you decide to get the Distinctive Ring

service from the telephone company, you will

need to follow the directions on next page to

“register” the new Distinctive Ring pattern

they give you. This is so your machine can

recognize its incoming calls.

Note

You can change or cancel the Distinctive

Ring pattern at any time. You can switch it

off temporarily, and turn it back on later.

When you get a new fax number, make

sure you reset this feature.

Chapter 6

Before you choose the ring pattern to

You can only register one Distinctive Ring

pattern with the machine. Some ring patterns

cannot be registered. The ring patterns below

are supported by your Brother machine.

gives you.

Note

Ring Pattern #1 is often called Short-Short

and is the most commonly used.

If the ring pattern you received is not on

this chart, please call your telephone

company and ask for one that is

shown.

The machine will only answer calls to its

registered number.

The first two rings are silent on the

machine. This is because the fax must

“listen” to the ring pattern (to compare it to

the pattern that was “registered”). (Other

telephones on the same line will ring.)

If you program the machine properly, it will

recognize the registered ring pattern of the

“fax number” within 2 ring patterns and

then answer with a fax tone. When the

“voice number” is called, the machine will

not answer.

Registering the Distinctive Ring

pattern 6

Very Important !

After you have set the Distinctive Ring feature

to On, your Distinctive Ring number will

receive faxes automatically. The receive

mode is automatically set to Manual and you

cannot change it to another receive mode

while Distinctive Ring is set to On. This

ensures the Brother machine will only answer

the Distinctive Ring number and not interfere

when your main telephone number is called.

aPress Menu.

bPress aor b to choose Fax.

Press OK.

cPress aor b to choose

Miscellaneous.

Press OK.

dPress aor b to choose Distinctive.

Press OK.

ePress aor b to choose Set.

Press OK.

fPress aor b to choose the stored ring

pattern you want to use.

Press OK.

(You hear each pattern as you scroll

through the four patterns. Make sure

you choose the pattern that the

telephone company gave you.)

gPress Stop/Exit.

Distinctive Ring is now set to On.

Ring

Pattern

Rings

1 long-long

2 short-long-short

3 short-short-long

4very long

(normal pattern)

Telephone services and external devices

Turning off Distinctive Ring 6

aPress Menu.

bPress aor b to choose Fax.

Press OK.

cPress aor b to choose

Miscellaneous.

Press OK.

dPress aor b to choose Distinctive.

Press OK.

ePress aor b to choose Off.

Press OK.

fPress Stop/Exit.

Note

If you turn off Distinctive Ring, the

machine will stay in Manual receive

mode. You will need to set the Receive

Mode again. (See Choose the correct

Receive Mode on page 25.)

Connecting an external

TAD (telephone

answering device) 6

You may choose to connect an external

answering device. However, when you have

an external TAD on the same telephone line

as the machine, the TAD answers all calls

and the machine “listens” for fax calling

(CNG) tones. If it hears them, the machine

takes over the call and receives the fax. If it

does not hear CNG tones, the machine lets

the TAD continue playing your outgoing

message so your caller can leave you a voice

message.

The TAD must answer within four rings (the

recommended setting is two rings). The

machine cannot hear CNG tones until the

TAD has answered the call, and with four

rings there are only 8 to 10 seconds of CNG

tones left for the fax “handshake”. Make sure

you carefully follow the instructions in this

guide for recording your outgoing message.

We do not recommend using the toll saver

feature on your external answering machine if

it exceeds five rings.

Note

• If you do not receive all your faxes,

shorten the Ring Delay setting on your

external TAD.

•If You Subscribe to your Telephone

company's Distinctive Ring Service:

You may connect an external TAD to a

separate wall jack only if you subscribe to

your telephone company's Distinctive

Ring service, have registered the

distinctive ring pattern on your machine,

and use that number as a fax number. The

recommended setting is at least four rings

on the external TAD when you have the

telephone company's Distinctive Ring

Service. You cannot use the Toll Saver

setting.

Chapter 6

•If You Do Not Subscribe to Distinctive

Ring Service:

You must plug your TAD into the EXT.

jack of your machine. If your TAD is

plugged into a wall jack, both your

machine and the TAD will try to control the

telephone line. (See the illustration

below.)

• Before you connect the external TAD,

remove the protective cap (2) from the

EXT. jack on the machine.

1TAD

2 Protective Cap

When the TAD answers a call, the LCD

shows Telephone.

IMPORTANT

DO NOT connect a TAD elsewhere on the

same telephone line.

Connections 6

The external TAD must be plugged into the

jack labeled EXT. Your machine cannot work

properly if you plug the TAD into a wall jack

(unless you are using Distinctive Ring).

aPlug the telephone line cord from the

telephone wall jack into the jack labeled

LINE.

bRemove the protective cap (1) from the

jack labeled EXT, and then plug the

telephone line cord from the external

TAD into the EXT. jack. (Make sure this

cord is connected to the TAD at the

TAD's telephone line jack, and not its

handset jack.)

cSet your external TAD to four rings or

less. (The machine's Ring Delay setting

does not apply.)

dRecord the outgoing message on your

external TAD.

eSet the TAD to answer calls.

fSet the Receive Mode to

External TAD. (See Choose the

correct Receive Mode on page 25.)

Telephone services and external devices

Recording an outgoing

message (OGM) on an

external TAD 6

Timing is important in recording this message.

The message sets up the ways to handle both

manual and automatic fax reception.

aRecord 5 seconds of silence at the

beginning of your message. (This allows

your machine time to listen for the fax

CNG tones of automatic transmissions

before they stop.)

bLimit your speaking to 20 seconds.

cEnd your 20-second message by giving

your Fax Receive Code for people

sending manual faxes. For example:

“After the beep, leave a message or

send a fax by pressing l51 and Start.”

Note

We recommend beginning your OGM with

an initial 5-second silence because the

machine cannot hear fax tones over a

resonant or loud voice. You may try

omitting this pause, but if your machine

has trouble receiving, then you must

re-record the OGM to include it.

Multi-line connections (PBX) 6

We suggest you ask the company who

installed your PBX to connect your machine.

If you have a multi line system we suggest

you ask the installer to connect the unit to the

last line on the system. This prevents the

machine being activated each time the

system receives telephone calls. If all

incoming calls will be answered by a

switchboard operator we recommend that

you set the Receive Mode to Manual.

We cannot guarantee that your machine will

operate properly under all circumstances

when connected to a PBX. Any difficulties with

sending or receiving faxes should be reported

first to the company who handles your PBX.

External and extension

telephones 6

Connecting an external or

extension telephone 6

You can connect a separate telephone to

your machine as shown in the diagram below.

Connect the telephone line cord to the jack

labeled EXT.

Before you connect the external telephone,

remove the protective cap (3) from the EXT.

jack on the machine.

1 Extension telephone

2 External telephone

3 Protective Cap

When you are using a telephone on the same

phone line, the LCD shows Telephone.

Chapter 6

Using external and extension

telephones 6

Using extension telephones

If you answer a fax call at an extension

telephone, you can make your machine

receive the fax by pressing the Fax Receive

Code l51.

If the machine answers a voice call and

pseudo/double-rings for you to take over, you

can take the call at an extension telephone by

pressing the Telephone Answer Code #51.

(See F/T Ring Time (Fax/Tel mode only)

on page 28.)

Using an external telephone

(connected to the EXT. jack of the

machine)

If you answer a fax call at the external

telephone connected to the EXT. jack of the

machine, you can make the machine receive

the fax by pressing Black Start and choose

Receive.

You can also use the Fax Receive code l51.

If the machine answers a voice call and

pseudo/double-rings for you to take over, you

can take the call at the external telephone by

pressing Hook.

If you answer a call and no one is on

the line: 6

You should assume that you're receiving a

manual fax.

Press l51 and wait for the chirp or until the

LCD shows Receiving, and then hang up.

Note

You can also use the Easy Receive

feature to make your machine

automatically take the call. (See Easy

Receive on page 29.)

Using a non-Brother cordless

external telephone 6

If your non-brother cordless telephone is

connected to the EXT. jack of the machine

and you typically carry the cordless handset

elsewhere, it is easier to answer calls during

the Ring Delay.

If you let the machine answer first, you will

have to go to the machine so you can press

Hook to send the call to the cordless handset.

Using remote codes 6

Fax Receive code 6

If you answer a fax call on an extension

telephone, you can tell your machine to

receive it by dialing the Fax Receive Code

l51. Wait for the chirping sounds and then

replace the handset. (See Easy Receive

on page 29.)

If you answer a fax call at the external

telephone connected to the EXT. jack of the

machine, you can make the machine receive

the fax by pressing Black Start and choosing

Receive.

Telephone Answer Code 6

If you receive a voice call and the machine is

in F/T mode, it will start to sound the F/T

(pseudo/double) ring after the initial ring

delay. If you pick up the call on an extension

telephone you can turn the F/T Ring off by

pressing #51 (make sure you press this

between the rings).

If the machine answers a voice call and

pseudo/double-rings for you to take over, you

can take the call at the external telephone

connected to the EXT. jack of the machine by

pressing Hook.

Telephone services and external devices

Changing the remote codes 6

The preset Fax Receive Code is l51. The

preset Telephone Answer Code is #51. If

you want to, you can replace them with your

own codes.

aPress Menu.

bPress aor b to choose Fax.

Press OK.

cPress aor b to choose

Setup Receive.

Press OK.

dPress aor b to choose Remote Codes.

Press OK.

ePress aor b to choose On (or Off).

Press OK.

fEnter the new Fax Receive Code.

Press OK.

gEnter the new Telephone Answer Code.

Press OK.

hPress Stop/Exit.

Note

• If you are always disconnected when

accessing your external TAD remotely, try

changing the Fax Receive Code and

Telephone Answer Code to another three-

digit code (such as ### and 999).

• Remote Codes might not work with some

telephone systems.

How to dial 7

Manual dialing 7

Press all of the digits of the fax or telephone

number.

Speed Dialing 7

aPress (Speed Dial).

Or, you can press (FAX) and

then press aor b to choose

Speed Dial and press OK.

bPress aor b to choose Search.

Press OK.

cDo one of the following:

Press aor b to choose

Alphabetical Order or

Numerical Order.

Press OK.

Press the 2-digit Speed Dial number

using the dial pad. (See Storing

Speed Dial numbers on page 40.)

dPress aor b to choose the number you

want to dial.

Press OK.

ePress Send a fax to confirm.

Note

If the LCD shows Not Registered

when you enter or search a Speed Dial

number, a number has not been stored at

this location.

Search 7

You can search for names you have stored in

the Speed Dial memory.

aPress (Speed Dial).

Or, you can press (FAX) and

then press aor b to choose

Speed Dial and press OK.

bPress aor b to choose Search.

Press OK.

cPress aor b to choose

Alphabetical Order or

Numerical Order.

Press OK.

dIf you chose Alphabetical Order in

step c, use the dial pad to enter the first

letter of the name, and then press aor b

to choose the name and number you

want to call.

Press OK.

Dialing and storing numbers 7

Dialing and storing numbers

Fax Redial 7

If you are sending a fax manually and the line

is busy, press Redial/Pause, and then press

Black Start or Color Start to try again. If you

want to make a second call to a number you

recently dialed, you can press Redial/Pause

and choose one of the last 30 numbers from

the Outgoing Call List.

Redial/Pause only works if you dialed from

the control panel. If you are sending a fax

automatically and the line is busy, the

machine will automatically redial once after

five minutes.

aPress Redial/Pause.

bPress aor b to choose the number you

want to redial.

Press OK.

cPress aor b to choose Send a fax.

Press OK.

dPress Black Start or Color Start.

Note

In Real Time Transmission the automatic

redial feature does not work when you are

using the scanner glass.

Storing numbers 7

You can set up your machine to do the

following types of easy dialing: Speed Dial

and Groups for broadcasting faxes. When

you dial a Quick Dial number, the LCD shows

the name, if you stored it, or the number.

Note

If you lose electrical power, the Quick Dial

numbers that are in the memory will not be

lost.

Storing a pause 7

Press Redial/Pause to put a 3.5-second

pause between numbers. If you are dialing

overseas, you can press Redial/Pause as

many times as needed to increase the length

of the pause.

Chapter 7

Storing Speed Dial numbers 7

Names and numbers can be stored in 2-digit

Speed Dial locations. You can store up to

40 different Speed Dial numbers. When you

dial you will only have to press a few keys (for

example: (Speed Dial), Search, OK, the

2-digit number, and Black Start or

Color Start).

aPress (Speed Dial).

bPress aor b to choose

Set Speed Dial.

Press OK.

cPress aor b to choose the 2-digit

Speed Dial location where you want to

store the number.

Press OK.

dDo one of the following:

Enter the name (up to 16 characters)

using the dial pad.

Press OK.

(To help you enter letters, see

Entering Text on page 91.)

To store the number without a name,

press OK.

eEnter the fax or telephone number (up to

20 digits).

Press OK.

fPress aor b to choose Complete.

Press OK.

gDo one of the following:

To store another Speed Dial

number, go to step c.

If you are finished storing numbers,

press Stop/Exit.

Changing Speed Dial names

or numbers 7

You can change or delete a Speed Dial name

or number that has already been stored.

aPress (Speed Dial).

bPress aor b to choose

Set Speed Dial.

Press OK.

cPress aor b to choose the 2-digit

Speed Dial location you want to change.

Press OK.

dDo one of the following:

Press aor b to choose Change.

Press OK.

Press aor b to choose Delete.

Press OK.

Press 1 to confirm.

Go to step h.

Note

How to change the stored name or

number:

If you want to change a character, press

dor c to position the cursor under the

character you want to change, and then

press Clear. Re-enter the character.

eIf you want to change the name, press

aor b to choose Name, then press OK

and enter the new name using the dial

pad (up to 16 characters).

Press OK.

(See Entering Text on page 91.)

fIf you want to change the Fax/Tel

number, press aor b to choose

Fax/Tel:, then press OK and enter the

new fax or telephone number using the

dial pad (up to 20 digits).

Press OK.

gPress aor b to choose Complete.

Press OK.

hPress Stop/Exit.

How to copy 8

The following steps show the basic copy

operation. For details about each option, see

the Advanced User’s Guide.

aWhen you want to make a copy, press

(COPY) to illuminate it in blue.

Make sure you are in copy mode.

The LCD shows:

1 No. of Copies

You can enter the number of copies you

want by using the dial pad.

Note

The default setting is Fax mode. You can

change the amount of time that the

machine stays in Copy mode after the last

copy operation. (See Mode Timer in

chapter 1 in the Advanced User’s Guide.)

bDo one of the following to load your

document:

Place the document face down in the

ADF.

(See Using the ADF (MFC-J415W

only) on page 20.)

Load your document face down on

the scanner glass.

(See Using the scanner glass

on page 20.)

cIf you want more than one copy, enter

the number (up to 99).

dPress Black Start or Color Start.

Stop copying 8

To stop copying, press Stop/Exit.

Making copies 8

0101

Press Start

Normal

Quality

Enlarge/Reduce

Paper Type

Chapter 8

Copy settings 8

You can change the following copy settings.

Press COPY and then press aor b to scroll

through the copy settings. When the setting

you want is highlighted, press OK.

(Basic User’s Guide)

For details about changing the following copy

settings, see page 42.

Paper Type

Paper Size

(Advanced User’s Guide)

For details about changing the following copy

settings, see chapter 7:

Quality

Enlarge/Reduce

Density

Stack/Sort (MFC-J415W only)

Page Layout

Set New Default

Factory Reset

Note

If you want to sort copies, use the ADF.

(MFC-J415W only)

Paper Options 8

Paper Type 8

If you are copying on special paper, set the

machine for the type of paper you are using to

get the best print quality.

aPress (COPY).

bLoad your document.

cEnter the number of copies you want.

dPress aor b to choose Paper Type.

Press OK.

ePress aor b to choose Plain Paper,

Inkjet Paper, Brother BP71,

Brother BP61, Other Glossy or

Transparency.

Press OK.

fIf you do not want to change additional

settings, press Black Start or

Color Start.

Paper Size 8

If you are copying on paper other than Letter

size, you will need to change the paper size

setting. You can copy only on Letter, Legal,

A4, A5, Executive or Photo 4" 6"

(10 15 cm) paper.

aPress (COPY).

bLoad your document.

cEnter the number of copies you want.

dPress aor b to choose Paper Size.

Press OK.

ePress aor b to choose Letter, Legal,

A4, A5, EXE or 4"x6".

Press OK.

fIf you do not want to change additional

settings, press Black Start or

Color Start.

PhotoCapture Center®

operations 9

Even if your machine is not connected to your

computer, you can print photos directly from

digital camera media. (See Print Images

on page 46.)

You can scan documents and save them

directly to a memory card. (See How to scan

to a memory card on page 47.)

If your machine is connected to a computer,

you can access a memory card that is

inserted in the front of the machine from your

computer.

(See PhotoCapture Center® for Windows® or

Remote Setup & PhotoCapture Center® for

Macintosh in the Software User’s Guide.)

Using a memory card 9

Your Brother machine has media drives

(slots) for use with the following popular

digital camera media: Memory Stick™,

Memory Stick PRO™, Memory Stick Duo™,

Memory Stick PRO Duo™, SD and SDHC.

The PhotoCapture Center® feature lets you

print digital photos from your digital camera at

high resolution to get photo quality printing.

PhotoCapture Center®: Printing

photos from a memory card 9

Chapter 9

Getting started 9

Firmly put a memory card into the proper slot.

IMPORTANT

DO NOT insert a Memory Stick Duo™ in the lower SD slot. Doing this, may cause damage to

the machine.

1 Memory card slot

Slot Compatible memory cards

Upper slot

Memory Stick™

Memory Stick PRO™

Memory Stick Duo™

Memory Stick PRO Duo™

Memory Stick Micro™

(Adapter required)

Lower slot

SDHC

mini SD (Adapter required)

micro SD (Adapter required)

PhotoCapture Center®: Printing photos from a memory card

PHOTO CAPTURE key lights:

PHOTO CAPTURE light is on, the memory card is properly inserted.

PHOTO CAPTURE light is off, the memory card is not properly inserted.

PHOTO CAPTURE light is blinking, the memory card is being read or written to.

IMPORTANT

DO NOT unplug the power cord or remove the memory card from the media drive (slot) while

the machine is reading or writing to the memory card (the PHOTO CAPTURE key is blinking).

You will lose your data or damage the card.

The machine can only read one memory card at a time.

Chapter 9

Print Images 9

View Photos 9

You can preview your photos on the LCD

before you print them. If your photos are large

files there may be a delay before each photo

is displayed on the LCD.

aMake sure you have put the memory

card in the proper slot.

Press (PHOTO CAPTURE).

bPress aor b to choose

View Photo(s).

Press OK.

cPress dor c to choose your photo.

dEnter the number of copies you want

using the dial pad.

eRepeat step c and step d until you

have chosen all the photos.

Note

Press Clear to go back to the previous

level.

fAfter you have chosen all the photos, do

one of the following:

Press OK and change the print

settings. (See PhotoCapture

Center® print settings on page 46.)

If you do not want to change any

settings, press Color Start to print.

PhotoCapture Center®

print settings 9

You can change the print settings temporarily

for the next printing.

These settings are temporary, and the

machine returns to its default settings

3 minutes after printing, unless you have set

the Mode Timer to 2 minutes or less. (See

Mode Timer in chapter 1 in the Advanced

User’s Guide.)

Note

You can save the print settings you use

most often by setting them as the default.

(See Setting your changes as the new

default in chapter 8 in the Advanced

User’s Guide.)

1 No. of prints

(For View Photo(s))

You can see the total number of photos that will

be printed.

(For Print All Photos, Print Photos)

You can see the number of copies of each

photo that will be printed.

(For DPOF printing) This does not appear.

001

Press Start

Photo

Print Quality

Paper Type

Paper Size

PhotoCapture Center®: Printing photos from a memory card

How to scan to a

memory card 9

You can scan black & white and color

documents into a memory card. Black & white

documents will be stored in PDF (*.PDF) or

TIFF (*.TIF) file formats. Color documents

may be stored in PDF (*.PDF) or JPEG

(*.JPG) file formats. The factory setting is

Color 150 dpi and the default file format

is PDF. The machine automatically creates

file names based on the current date. (For

details, see the Quick Setup Guide.) For

example, the fifth image scanned on July 1,

2010 would be named 07011005.PDF. You

can change the color and quality.

aMake sure you have put the memory

card in the proper slot.

IMPORTANT

DO NOT take out the memory card while

PHOTO CAPTURE is blinking to avoid

damaging the card or the data stored on it.

bLoad your document.

cWhen you want to scan to a memory

card, press (SCAN).

dPress aor b to choose

Scan to Media.

Press OK.

eDo one of the following:

To change the quality, press aor b to

choose Quality.

Press OK.

Go to step f.

Press Black Start or Color Start to

start scanning without changing

additional settings.

fPress aor b to choose

Color 150 dpi, Color 300 dpi,

Color 600 dpi, B/W 200x100 dpi

or B/W 200 dpi.

Press OK.

gDo one of the following:

To change the file type, go to step h.

Press Black Start or Color Start to

start scanning without changing

additional settings.

hPress a or b to choose File Type.

Press OK.

Press a or b to choose JPEG, PDF or

TIFF.

Press OK.

Note

• If you chose a Color resolution in step f,

you cannot choose TIFF.

• If you chose a B/W resolution in step f,

you cannot choose JPEG.

Quality Selectable File

Format

Color 150 dpi JPEG / PDF

Color 300 dpi JPEG / PDF

Color 600 dpi JPEG / PDF

B/W 200x100 dpi TIFF / PDF

B/W 200 dpi TIFF / PDF

Sel.&Press

Scan to File

Scan to E-mail

Scan to Media

Chapter 9

iDo one of the following:

To change the file name, go to

step j.

Press Black Start or Color Start to

start scanning without changing

additional settings.

jThe file name is set automatically;

however, you can enter a name of your

choice using the dial pad.

Press a or b to choose File Name.

Press OK.

Enter the new name. (See Entering Text

on page 91.)

You can only change the first 6 digits.

Press OK.

Note

Press Clear to delete the current name.

kPress Black Start or Color Start.

Printing a document 10

The machine can receive data from your

computer and print it. To print from a

computer, install printer driver.

(See Printing for Windows® or Printing and

Faxing for Macintosh in the Software User’s

Guide for the details about the print settings.)

aInstall the Brother printer driver on the

Installation CD-ROM. (See the Quick

Setup Guide.)

bFrom your application, choose the Print

command.

cChoose the name of your machine in the

Print dialog box and click Properties.

dChoose the settings you want in the

Properties dialog box.

Media Type/Quality

Paper Size

Page Layout

Color Settings

Scaling

Use Watermark

Print Date & Time

eClick OK.

fClick OK to begin printing.

How to print from a computer 10

Scanning a document 11

There are several ways to scan documents.

You can use the SCAN key on the machine or

the scanner drivers on your computer.

aTo use the machine as a scanner, install

a scanner driver.

If the machine is on a Network,

configure it with a TCP/IP address.

Install the scanner drivers on the

Installation CD-ROM. (See the Quick

Setup Guide and Scanning in the

Software User’s Guide.)

Configure the machine with a TCP/IP

address if network scanning does not

work. (See Configuring Network

Scanning in the Software User’s

Guide.)

bLoad your document. (See How to load

documents on page 20.)

Use the ADF to scan multiple pages

of documents. It feeds each sheet

automatically. (MFC-J415W only)

Use the scanner glass to scan a

page of a book or one sheet at a

time.

cDo one of the following:

To scan using the SCAN key, go to

Scanning using the scan key.

To scan using a scanner driver at

your computer, go to Scanning using

a scanner driver.

Scanning using the

scan key 11

For more information, see Using the Scan

key in the Software User’s Guide.

aPress the SCAN key.

bChoose the scan mode you want.

Scan to File

Scan to Media

Scan to E-mail

Scan to OCR 1

Scan to Image

1(Macintosh users)

This function is available after you download

and install Presto! PageManager from

http://nj.newsoft.com.tw/download/brother/

PM7installer_BR_multilang.dmg

cChoose the computer you want to send

the data to.

dPress Start to begin scanning.

Scanning using a

scanner driver 11

For more information, see Scanning a

document using the TWAIN driver or

Scanning a document using the WIA driver in

the Software User’s Guide.

aStart a scanning application and click

the Scan button.

bAdjust the settings such as Resolution,

Brightness and Scan Type in the

Scanner Setup dialog box.

cClick Start or Scan to begin scanning.

How to scan to a computer 11

Replacing the ink

cartridges A

Your machine is equipped with an ink dot

counter. The ink dot counter automatically

monitors the level of ink in each of the

4 cartridges. When the machine detects an

ink cartridge is running out of ink, the machine

will tell you with a message on the LCD.

The LCD will tell you which ink cartridge is low

or needs replacing. Be sure to follow the LCD

prompts to replace the ink cartridges in the

correct order.

Even though the machine tells you to replace

an ink cartridge, there will be a small amount

of ink left in the ink cartridge. It is necessary

to keep some ink in the ink cartridge to

prevent air from drying out and damaging the

print head assembly.

IMPORTANT

Brother strongly recommends that you do

not refill the ink cartridges provided with

your machine. We also strongly

recommend that you continue to use only

Genuine Brother Brand replacement ink

cartridges. Use or attempted use of

potentially incompatible ink and/or

cartridges in the Brother machine may

cause damage to the machine and/or may

result in unsatisfactory print quality. Our

warranty coverage does not apply to any

problem that is caused by the use of

unauthorized third party ink and/or

cartridges. To protect your investment and

obtain premium performance from the

Brother machine, we strongly recommend

the use of Genuine Brother Supplies.

aOpen the ink cartridge cover.

If one or more of the ink cartridges have

reached the end of their life, the LCD

shows B&W Print Only or

Cannot Print.

bPress the lock release lever as shown to

release the cartridge for the color

indicated on the LCD. Remove the

cartridge from the machine.

cOpen the new ink cartridge bag for the

color shown on the LCD, and then take

out the ink cartridge.

Routine maintenance A

dTurn the green knob on the protective

yellow cap clockwise until it clicks to

release the vacuum seal, then remove

the cap (1).

eEach color has its own correct position.

Insert the ink cartridge in the direction of

the arrow on the label.

fGently push in the ink cartridge until it

clicks, and then close the ink cartridge

cover.

gThe machine will automatically reset the

ink dot counter.

Note

• If you replaced an ink cartridge, for

example Black, the LCD may ask you to

verify that it was a brand new one (for

example, Did You Change Black).

For each new cartridge you installed,

press 1(Yes) to automatically reset the

ink dot counter for that color. If the ink

cartridge you installed is not a brand new

one, be sure to press 2 (No).

• If the LCD shows No Ink Cartridge or

Cannot Detect after you install the ink

cartridges, check that the ink cartridges

are installed properly.

CAUTION

If ink gets in your eyes, wash it out with

water at once and call a doctor if you are

concerned.

Routine maintenance

IMPORTANT

• DO NOT take out ink cartridges if you do

not need to replace them. If you do so, it

may reduce the ink quantity and the

machine will not know the quantity of ink

left in the cartridge.

• DO NOT touch the cartridge insertion

slots. If you do so, the ink may stain your

skin.

• If ink gets on your skin or clothing

immediately wash it off with soap or

detergent.

• If you mix the colors by installing an ink

cartridge in the wrong position, clean the

print head several times after correcting

the cartridge installation.

• Once you open an ink cartridge, install it in

the machine and use it up within six

months of installation. Use unopened ink

cartridges by the expiration date written on

the cartridge package.

• DO NOT dismantle or tamper with the ink

cartridge, this can cause the ink to leak out

of the cartridge.

Error and Maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be

replaced. If this happens, your machine identifies the problem and shows a message. The most

common error and maintenance messages are shown below.

You can correct most errors and clear routine maintenance messages by yourself. If you need

more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

Troubleshooting B

Error Message Cause Action

B&W Print Only

Replace Ink

One or more of the color ink

cartridges have reached the end

of their life.

You can use the machine in black

& white mode for approximately

four weeks depending on the

number of pages you print.

While this message appears on

the LCD, each operation works in

the following way:

Printing

If you click

Grayscale

in the

Advanced

tab of the printer

driver you can use the machine

as a black & white printer.

Copying

If the paper type is set to

Plain Paper or

Inkjet Paper you can

make copies in black & white.

Faxing

If the paper type is set to

Plain Paper or

Inkjet Paper, the machine

will receive and print the faxes

in black & white.

If a sending machine has a

color fax, the machine’s

“handshake” will ask that the

fax be sent as black & white.

If the paper type is set to

Other Glossy

Brother BP71

Brother BP61

the machine will stop

all print operations. If you unplug the

machine, or take out the ink cartridge,

you cannot use the machine until you

change to a new ink cartridge.

Replace the ink cartridges. (See Replacing

the ink cartridges on page 51.)

Troubleshooting

Cannot Detect You installed a new ink cartridge

too quickly and the machine did

not detect it.

Take out the new ink cartridge and

re-install it slowly until it clicks.

If you are not using Genuine

Brother Innobella™ ink the

machine may not detect the ink

cartridge.

Use a new Genuine Brother Innobella™

Ink Cartridge. If the error is not cleared, call

Brother Customer Service.

An ink cartridge is not installed

properly.

Take out the new ink cartridge and re-

install it slowly until it clicks. (See

Replacing the ink cartridges on page 51.)

Cannot Print

Replace Ink

One or more of the ink cartridges

have reached the end of their life.

The machine will stop all print

operations. While memory is

available, black and white faxes

will be stored in the memory. If a

sending machine has a color fax,

the machine's “handshake” will

ask that the fax be sent as black &

white. If the sending machine has

the ability to convert it, the color

fax will be stored in the memory

as a black & white fax.

Replace the ink cartridges. (See Replacing

the ink cartridges on page 51.)

Comm.Error Poor telephone line quality

caused a communication error.

Send the fax again or connect the machine

to another telephone line. If the problem

continues, call the telephone company and

ask them to check your telephone line.

Cover is Open The scanner cover is not

completely closed.

Lift the scanner cover and then close it

again.

The ink cartridge cover is not

completely closed.

Firmly close the ink cartridge cover until it

clicks.

Data Remaining Print data is left in the machine's

memory.

Press Stop/Exit. The machine will cancel

the job and clear it from the memory. Try to

print again.

Disconnected The other person or other

person's fax machine stopped the

call.

Try to send or receive again.

Document Jam The document was not inserted or

fed properly, or the document

scanned from the ADF was too

long.

(See Using the ADF (MFC-J415W only)

on page 20.)

(See Document jam (MFC-J415W only)

on page 60.)

DR Mode in Use The machine is set to Distinctive

Ring mode. You cannot change

the Receive Mode from Manual to

another mode.

Set Distinctive Ring to Off. (See Turning

off Distinctive Ring on page 33.)

High Temperature The print head is too warm. Allow the machine to cool down.

Error Message Cause Action

Ink Absorber Full The ink absorber box or flushing

box is full. These components are

periodic maintenance items that

may require replacement after a

period of time to ensure optimum

performance from your Brother

machine. The need to replace

these items and the time period

before replacement is dependent

on the number of purges and

flushes required to clean the ink

system. These boxes acquire

amounts of ink during the different

purging and flushing operations.

The number of times a machine

purges and flushes for cleaning

varies depending on different

situations. For example,

frequently powering the machine

on and off will cause numerous

cleaning cycles since the machine

automatically cleans upon power

up. The use of non-Brother ink

may cause frequent cleanings

because non-Brother ink could

cause poor print quality which is

resolved by cleaning. The more

cleaning the machine requires the

faster these boxes will fill up.

Note

Repairs resulting from the use

of non-Brother supplies may

not be covered under the

stated product warranty.

The ink absorber box or flushing box will

need to be replaced. Contact Brother

Customer Service or a Brother Authorized

Service Center to have your machine

serviced. (See Brother numbers

on page i.)

Other reasons for cleaning are:

1 Machine automatically cleans after

clearing a printer jam.

2 Machine automatically cleans after

sitting idle for more than 45 days

(infrequent use).

Ink Absorber NearFull

The ink absorber box or flushing

box is nearly full.

The ink absorber box or flushing box will

need to be replaced. Call Brother

Customer Service or a Brother Authorized

Service Center to have your machine

serviced. (See Brother numbers

on page i.)

Error Message Cause Action

Troubleshooting

Ink low One or more of the ink cartridges

are near the end of their life. If a

sending machine has a color fax

to send, your machine’s

“handshake” will ask that the fax

be sent as black & white. If the

sending machine has the ability to

convert it, the color fax will be

printed at your machine as a black

& white fax.

Order a new ink cartridge. You can

continue printing until the LCD shows

Cannot Print. (See Ordering

accessories and supplies on page ii and

Replacing the ink cartridges on page 51.)

Low Temperature The print head is too cold. Allow the machine to warm up.

Media Error The memory card is either

corrupted, improperly formatted,

or there is a problem with the

memory card.

Put the card firmly into the slot again to

make sure it is in the correct position. If the

error remains, check the media drive (slot)

of the machine by putting in another

memory card that you know is working.

Media is Full. The memory card you are using

already contains 999 files.

Your machine can only save to your

memory card if it contains less than 999

files. Try deleting unused files to free some

space and try again.

No Caller ID There is no incoming call history.

You did not receive calls or you

have not subscribed to the Caller

ID service from your telephone

company.

If you want to use the Caller ID feature call

your telephone company. (See Caller ID in

chapter 5 in the Advanced User’s Guide.)

No File The memory card in the media

drive does not contain a .JPG file.

Put the correct memory card into the slot

again.

No Ink Cartridge An ink cartridge is not installed

properly.

Take out the new ink cartridge and re-

install it slowly until it clicks. (See

Replacing the ink cartridges on page 51.)

No Paper Fed The machine is out of paper or

paper is not properly loaded in the

paper tray.

Do one of the following:

Refill the paper in the paper tray, and

then press Black Start or Color Start.

Remove the paper and load it again

and then press Black Start or

Color Start. (See Loading paper and

other print media on page 9.)

The paper is jammed in the

machine.

Remove the jammed paper by following

the steps in Printer jam or paper jam

on page 61.

The Jam Clear Cover is not

closed properly.

Check the Jam Clear Cover is closed

evenly at both ends. (See Printer jam or

paper jam on page 61.)

No Response/Busy The number you dialed does not

answer or is busy.

Verify the number and try again.

Not Registered You tried to access a Speed Dial

number that is not programmed.

Set up the Speed Dial number. (See

Storing Speed Dial numbers on page 40.)

Error Message Cause Action

Out of Memory The machine's memory is full. When copy operation is in progress, press

Stop/Exit and wait until the other

operations in progress finish and then try

again.

The memory card you are using

does not have enough free space

to scan the document.

Delete unused files from your memory card

to make some free space and then try

again.

Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of

the machine) and pull out the jammed

paper by following the steps in Printer jam

or paper jam on page 61.

Make sure the paper length guide is set to

the correct paper size.

DO NOT extend the paper tray when you

load A5 or smaller size paper.

Unable to Clean XX

Unable to Init. XX

Unable to Print XX

Unable to Scan XX

The machine has a mechanical

problem.

—OR—

A foreign object such as a paper

clip or ripped paper is in the

machine.

Open the scanner cover and remove any

foreign objects and paper scraps from

inside the machine. If the error message

continues, see Transferring your faxes or

Fax Journal report on page 59 before

disconnecting the machine so you will not

lose any important messages. Then,

disconnect the machine from the power for

several minutes and reconnect it.

Wrong Paper Size Paper is not the correct size. Check that the Paper Size setting matches

the size of paper in the tray. Load the

correct size of paper, and then press

Black Start or Color Start. (See Paper

Size on page 15.)

Error Message Cause Action

Troubleshooting

Error animation B

Error animations display step-by-step

instructions when paper gets jammed. You

can read the steps at your own pace by

pressing c to see the next step and d to go

backward.

Transferring your faxes or Fax

Journal report B

If the LCD shows:

Unable to Clean XX

Unable to Init. XX

Unable to Print XX

Unable to Scan XX

We recommend transferring your faxes to

another fax machine or to your PC. (See

Transferring faxes to another fax machine

on page 59.)

You can also transfer the Fax Journal report

to see if there are any faxes you need to

transfer. (See Transferring the Fax Journal

report to another fax machine on page 59.)

Transferring faxes to another fax

machine B

If you have not set up your Station ID, you

cannot enter fax transfer mode. (See Set your

Station ID in the Quick Setup Guide.)

aPress Stop/Exit to interrupt the error

temporarily.

bPress Menu.

cPress aor b to choose Service.

Press OK.

dPress aor b to choose

Data Transfer.

Press OK.

ePress aor b to choose Fax Transfer.

Press OK.

fDo one of the following:

If the LCD shows No Data, there

are no faxes left in the machine's

memory.

Press Stop/Exit.

Enter the fax number to which faxes

will be forwarded.

gPress Black Start.

Transferring the Fax Journal report to

another fax machine B

If you have not set up your Station ID, you

cannot enter fax transfer mode. (See Set your

Station ID in the Quick Setup Guide.)

aPress Stop/Exit to interrupt the error

temporarily.

bPress Menu.

cPress aor b to choose Service.

Press OK.

dPress aor b to choose

Data Transfer.

Press OK.

ePress aor b to choose

Report Trans.

Press OK.

fEnter the fax number to which the Fax

Journal report will be forwarded.

gPress Black Start.

Document jam

(MFC-J415W only) B

Documents can jam in the ADF unit if they are

not inserted or fed properly, or if they are too

long. Follow the steps below to clear a

document jam.

Document is jammed in the top of the

ADF unit B

aTake out any paper from the ADF that is

not jammed.

bOpen the ADF cover.

cPull the jammed document out to the

left.

dClose the ADF cover.

ePress Stop/Exit.

IMPORTANT

To avoid future document jams close the

ADF cover properly by pressing it down in

the middle.

Document is jammed inside the ADF

unit B

aTake out any paper from the ADF that is

not jammed.

bLift the document cover.

cPull the jammed document out to the

left.

dClose the document cover.

ePress Stop/Exit.

Troubleshooting

Printer jam or paper jam B

Take out the jammed paper depending on

where it is jammed in the machine.

aUnplug the machine from the AC power

outlet.

IMPORTANT

Before you unplug the machine from the

power source, you can transfer your faxes

that are stored in the memory to your PC

or another fax machine so you will not lose

any important messages. (See

Transferring your faxes or Fax Journal

report on page 59.)

bOpen the Jam Clear Cover (1) at the

back of the machine. Pull the jammed

paper out of the machine.

cClose the Jam Clear Cover.

Make sure the cover is closed properly.

dIf the paper support flap is open, close it,

and then close the paper support. Pull

the paper tray completely out of the

machine.

ePull out the jammed paper (1).

fUsing both hands, grasp the plastic tabs

on both sides of the machine and lift the

scanner cover (1) until it locks securely

in the open position.

Move the print head (if necessary) to

take out any paper remaining in this

area. Make sure that jammed paper is

not left in the corners of the machine.

Check both ends of the print cartridge.

Note

If the print head is at the right corner as

shown in the illustration, you cannot move

it. Re-connect the power cord, then hold

down Stop/Exit until the print head moves

to the middle. Unplug the machine from

the power source, and take out the paper.

IMPORTANT

If ink gets on your skin or clothing

immediately wash it off with soap or

detergent.

gLift the scanner cover to release the

lock ( ). Gently push the scanner cover

support down ( ) and close the

scanner cover ( ) using both hands.

hPush the paper tray firmly back into the

machine.

iWhile holding the paper tray in place,

pull out the paper support ( ) until it

clicks, and then unfold the paper

support flap ( ).

Make sure you pull out the paper

support until it clicks.

IMPORTANT

DO NOT use the paper support flap for

Legal size paper.

jRe-connect the power cord.

Troubleshooting

Troubleshooting B

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

If you think there is a problem with your machine, check the chart below and follow the

troubleshooting tips.

Most problems can be easily resolved by yourself. If you need additional help, the Brother

Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

If you are having difficulty with your machine B

Printing

Difficulty Suggestions

No printout. Check the interface cable or wireless connection on both the machine and your

computer. (See the Quick Setup Guide.)

Check that the machine is plugged in and that the On/Off key is on.

One or more ink cartridges have reached the end of their life.

(See Replacing the ink cartridges on page 51.)

Check to see if the LCD is showing an error message.

(See Error and Maintenance messages on page 54.)

If the LCD shows Cannot Print and Replace Ink, see Replacing the ink

cartridges on page 51.

Check that the correct printer driver has been installed and chosen.

Make sure that the machine is online. Click Start and then Printers and Faxes.

Right-click and choose Brother MFC-XXXXX (where XXXXX is your model

name), and make sure that Use Printer Offline is unchecked.

When you choose the Print Odd Pages and Print Even Pages settings, you may

see a print error message on your computer, as the machine pauses during the

printing process. The error message will disappear after the machine re-starts

printing.

Poor print quality. Check the print quality. (See Checking the print quality in appendix A in the

Advanced User’s Guide.)

Make sure that the Media Type setting in the printer driver or the Paper Type

setting in the machine’s menu matches the type of paper you are using.

(See Printing for Windows® or Printing and Faxing for Macintosh in the Software

User’s Guide and Paper Type on page 15.)

Make sure that your ink cartridges are fresh. The following may cause ink to clog:

The expiration date written on the cartridge package has passed. (Genuine

Brother Innobella™ ink cartridges stay usable for up to two years if kept in their

original packaging.)

The ink cartridge has been in your machine for over six months.

The ink cartridge may not have been stored properly before use.

Make sure you are using Genuine Brother Innobella™ Ink. Using non-Brother

supplies may affect the print quality, hardware performance, and machine

reliability.

Try using the recommended types of paper.

(See Acceptable paper and other print media on page 16.)

The recommended environment for your machine is between 68 F to 91 F

(20 C to 33 C).

White horizontal lines appear in text

or graphics.

Clean the print head. (See Cleaning the print head in appendix A in the Advanced

User’s Guide.)

Make sure you are using Genuine Brother Innobella™ Ink.

Try using the recommended types of paper.

(See Acceptable paper and other print media on page 16.)

The machine prints blank pages. Clean the print head. (See Cleaning the print head in appendix A in the Advanced

User’s Guide.)

Make sure you are using Genuine Brother Innobella™ Ink.

Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment in appendix A in

the Advanced User’s Guide.)

Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guides

are adjusted correctly. (See Loading paper and other print media on page 9.)

Make sure the Jam Clear Cover is closed properly.

Smudged stain at the top center of

the printed page.

Make sure the paper is not too thick or curled.

(See Acceptable paper and other print media on page 16.)

Smudged stain at the right or left

corner of the printed page.

Make sure the paper is not curled when you print on the back side of the paper

with the Print Odd Pages and Print Even Pages settings.

Printing appears dirty or ink seems

to run.

Make sure you are using the recommended types of paper. (See Acceptable

paper and other print media on page 16.) Don't handle the paper until the ink is

dry.

Make sure you are using Genuine Brother Innobella™ Ink.

If you are using photo paper, make sure that you have set the correct paper type.

If you are printing a photo from your PC, set the Media Type in the Basic tab of

the printer driver.

Printing (continued)

Difficulty Suggestions

Troubleshooting

Stains appear on the reverse side

or at the bottom of the page.

Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s

printer platen in appendix A in the Advanced User’s Guide.)

Make sure you are using Genuine Brother Innobella™ Ink.

Make sure you are using the paper support flap.

(See Loading paper and other print media on page 9.)

The machine prints dense lines on

the page.

Check Reverse Order in the Basic tab of the printer driver.

The printouts are wrinkled. In the printer driver Advanced tab, click Color Settings, and uncheck

Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh.

Make sure you are using Genuine Brother Innobella™ Ink.

Cannot perform “Page Layout”

printing.

Check that the paper size setting in the application and in the printer driver are the

same.

Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data

processing, sending and printing time. Try the other quality settings in the printer

driver Advanced tab. Also, click Color Settings, and make sure you uncheck

Color Enhancement (True2Life®).

Turn the borderless feature off. Borderless printing is slower than normal printing.

(See Printing for Windows® or Printing and Faxing for Macintosh in the Software

User’s Guide.)

True2Life® is not working properly. If the image data is not full color in your application (such as 256 color), True2Life®

will not work. Use at least 24 bit color data with the True2Life® feature.

Photo paper does not feed

properly.

When you print on Brother Photo paper, load one extra sheet of the same photo

paper in the paper tray. An extra sheet has been included in the paper package

for this purpose.

Clean the paper pick-up rollers. (See Cleaning the paper pick-up rollers in

appendix A in the Advanced User’s Guide.)

Machine feeds multiple pages. Make sure the paper is loaded properly in the paper tray. (See Loading paper and

other print media on page 9.)

Check that more than two types of paper are not loaded in the paper tray at any

one time.

There is a paper jam. Make sure the paper length guide is set to the correct paper size. Do not extend

the paper tray when you load A5 or smaller size paper. (See Printer jam or paper

jam on page 61.)

Printed pages are not stacked

neatly.

Make sure you are using the paper support flap.

(See Loading paper and other print media on page 9.)

Machine does not print from

Adobe® Illustrator®.

Try to reduce the print resolution. (See Printing for Windows® or Printing and

Faxing for Macintosh in the Software User’s Guide.)

Printing (continued)

Difficulty Suggestions

Printing Received Faxes

Difficulty Suggestions

Condensed print and white streaks

across the page or the top and

bottom of sentences are cut off.

You probably had a bad connection, with static or interference on the telephone

line. Ask the other party to send the fax again.

Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the

problem is with the sending machine. Try receiving from another fax machine.

Received color fax prints only in

black & white.

Replace the color ink cartridges that have reached the end of their life, and then

ask the other person to send the color fax again.

(See Replacing the ink cartridges on page 51.)

Left and Right margins are cut off or

a single page is printed on two

pages.

Turn on Auto Reduction. (See Printing a reduced incoming fax in chapter 4 in the

Advanced User’s Guide.)

Telephone Line or Connections

Difficulty Suggestions

Dialing does not work.

(No dial tone)

Check that the machine is plugged in and that the On/Off key is on.

Check all line cord connections. Make sure the telephone line cord is plugged into

the telephone wall jack and the LINE jack of the machine.

(Canada only) Change the Tone/Pulse setting. (See Tone/Pulse (Canada only) in

chapter 5 in the Advanced User’s Guide.)

Verify that the telephone line and jack are working by connecting a known working

telephone and telephone line to the jack. Then lift the external telephone’s handset

and listen for a dial tone. If there is no dial tone, ask your telephone company to

check the line and/or jack.

The machine does not answer

when called.

Make sure the machine is in the correct Receive Mode for your setup.

(See Choose the correct Receive Mode on page 25.) Check for a dial tone. If

possible, call your machine to hear it answer. If there is still no answer, check that

the telephone line cord is plugged into the telephone wall jack and the LINE jack

of the machine. If there is no ringing when you call your machine, ask your

telephone company to check the line.

Troubleshooting

Receiving Faxes

Difficulty Suggestions

Cannot receive a fax. Make sure your machine has a dial tone by pressing the Hook key. If you hear

static or interference on your fax line, please contact your local telephone

company.

Check all line cord connections. Make sure the telephone line cord is plugged into

the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL

or VoIP services, please contact your service provider for connection instructions.

Make sure the machine is in the correct Receive Mode. This is determined by the

external devices and telephone subscriber services you have on the same line as

the Brother machine. (See Choose the correct Receive Mode on page 25.)

If you have a dedicated fax line and want your Brother machine to automatically

answer all incoming faxes, you should select Fax Only mode.

If your Brother machine shares a line with an external answering machine, you

should select the External TAD mode. In External TAD mode, your Brother

machine will automatically receive incoming faxes and voice callers will be able to

leave a message on your answering machine.

If your Brother machine shares the line with a Voice Mail subscriber service,

please see Voice Mail on page 30.

If your Brother machine is on a line with the Distinctive Ring subscriber service,

please see Distinctive Ring on page 31.

If your Brother machine shares a line with other telephones and you want it to

automatically answer all incoming faxes, you should select the Fax/Tel mode. In

Fax/Tel mode, your Brother machine will automatically receive faxes and

produce a pseudo/double-ring to alert you to answer voice calls.

If you do not want your Brother machine to automatically answer any incoming

faxes, you should select the Manual mode. In Manual mode, you must answer

every incoming call and activate the machine to receive faxes.

Another device or service at your location may be answering the call before your

Brother machine answers. To test this, lower the ring delay setting:

If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to

1 ring. (See Ring Delay on page 28.)

If the answer mode is set to External TAD, reduce the number of rings

programmed on your answering machine to 2.

If the answer mode is set to Manual, DO NOT adjust the ring delay setting.

Have someone send you a test fax:

If you received the test fax successfully, your machine is operating properly.

Remember to reset your ring delay or answering machine setting back to your

original setting. If receiving problems recur after resetting the ring delay, then

a person, device, or subscriber service is answering the fax call before the

machine has a chance to answer.

If you were not able to receive the fax, then another device or subscriber

service may be interfering with your fax reception or there may be a problem

with your fax line.

Cannot receive a fax.

(continued)

If you are using a telephone answering machine (External TAD mode) on the

same line as the Brother machine, make sure your answering machine is set up

correctly. (See Connecting an external TAD (telephone answering device)

on page 33.)

1 Plug the telephone line cord directly from the wall telephone jack to your

Brother machine’s LINE jack.

2 Remove the protective cap from your Brother machine’s EXT. jack, and then

plug the telephone line cord from your answering machine into the EXT. jack.

3 Set your answering machine to answer within 4 rings.

If you are having problems receiving faxes or voice messages, set your

answering machine to answer within 2 or 3 rings.

4 Record the outgoing message on your answering machine.

Record five seconds of silence at the beginning of your outgoing

message.

Limit your speaking to 20 seconds.

End your outgoing message with your Fax Receive Code for people

sending manual faxes. For example: “After the beep, leave a message or

press l51 and Start to send a fax.”

5 Set your answering machine to answer calls.

6 Set your Brother machine’s Receive Mode to External TAD. (See Choose

the correct Receive Mode on page 25.)

Make sure your Brother machine’s Easy Receive feature is turned On. Easy

Receive is a feature that allows you to receive a fax even if you have answered

the call on an external or extension telephone. (See Easy Receive on page 29.)

If you often get transmission errors due to possible interference on the telephone

line, try changing the Compatibility setting to Basic(for VoIP).

(See Telephone line interference / VoIP on page 73.)

Sending Faxes

Difficulty Suggestions

Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into

the telephone wall jack and the LINE jack of the machine.

Make sure that the FAX key is illuminated.

Ask the other party to check that the receiving machine has paper.

Print the Transmission Verification Report and check for an error. (See Reports in

chapter 6 in the Advanced User’s Guide.)

Transmission Verification Report

says “RESULT:NG”.

There is probably temporary noise or static on the line. Try sending the fax again.

If you send a PC FAX message and get “RESULT:NG” on the Transmission

Verification Report, your machine may be out of memory. If the problem continues,

ask the telephone company to check your telephone line.

If you often get transmission errors due to possible interference on the telephone

line, try changing the menu setting of Compatibility to Basic(for VoIP).

(See Telephone line interference / VoIP on page 73.)

Sent faxes are blank. Make sure you are loading the document properly. (See Loading documents

on page 20.)

Receiving Faxes (continued)

Difficulty Suggestions

Troubleshooting

Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your

machine's scanner operation. If the copy quality is not good, clean the scanner.

(See Cleaning the scanner in appendix A in the Advanced User’s Guide.)

Vertical black lines when sending.

(MFC-J415W only)

Black vertical lines on faxes you send are typically caused by dirt or correction fluid

on the glass strip. Clean the glass strip. (See Cleaning the scanner in appendix A

in the Advanced User’s Guide.)

Handling Incoming Calls

Difficulty Suggestions

The machine “Hears” a voice as a

CNG Tone.

If Easy Receive is set to On, your machine is more sensitive to sounds. It may

mistakenly interpret certain voices or music on the line as a fax machine calling

and respond with fax receiving tones. Deactivate the machine by pressing

Stop/Exit. Try avoiding this problem by turning Easy Receive to Off.

(See Easy Receive on page 29.)

Sending a fax call to the machine. If you answered on an extension telephone, press your Fax Receive Code (the

factory setting is l51). If you answered on the external telephone (connected to

the EXT. jack), press Start to receive the fax. When your machine answers, hang

up.

Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or

other custom feature on a single telephone line with your machine, it may create

a problem sending or receiving faxes.

For example: If you subscribe to Call Waiting or some other custom service and

its signal comes through the line while your machine is sending or receiving a fax,

the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error

Correction Mode) feature should help overcome this problem. This condition is

related to the telephone system industry and is common to all devices that send

and receive information on a single, shared line with custom features. If avoiding

a slight interruption is crucial to your business, a separate telephone line with no

custom features is recommended.

Copying Difficulties

Difficulty Suggestions

Cannot make a copy. Make sure that the COPY key is illuminated.

Poor copy results when using the

ADF. (MFC-J415W only)

Try using the scanner glass. (See Using the scanner glass on page 20.)

Vertical black lines or streaks

appear in copies.

(MFC-J415W only)

Vertical black lines or streaks on copies are typically caused by dirt or correction

fluid on the scanner. Clean the glass strip and scanner glass and the white bar and

white plastic above them. (See Cleaning the scanner in appendix A in the

Advanced User’s Guide.)

Copies are blank. Make sure you are loading the document properly. (See Loading documents

on page 20.)

Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.

Reposition the document and try again.

Sending Faxes (continued)

Difficulty Suggestions

Scanning Difficulties

Difficulty Suggestions

TWAIN or WIA errors appear when

starting to scan. (Windows®)

Make sure the Brother TWAIN or WIA driver is chosen as the primary source in

your scanning application. For example, in PaperPort™11SE with OCR, click File,

Scan or Get Photo and click Select to choose the Brother TWAIN or WIA driver.

TWAIN or ICA errors appear when

starting to scan. (Macintosh)

Make sure the Brother TWAIN driver is chosen as the primary source.

In PageManager, click File, Select Source, TWAIN and choose the Brother

TWAIN driver.

Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.

See Scanning a document using the ICA driver (Mac OS X 10.6.x) in the Software

User’s Guide.

Poor scanning results when using

the ADF. (MFC-J415W only)

Try using the scanner glass. (See Using the scanner glass on page 20.)

OCR does not work. Try increasing the scanner resolution.

(Macintosh users)

Make sure you have finished downloading and installing Presto! PageManager from:

http://nj.newsoft.com.tw/download/brother/PM7installer_BR_multilang.dmg

Software Difficulties

Difficulty Suggestions

Cannot install software or print. (Windows® users only)

Run the Repair MFL-Pro Suite program on the Installation CD-ROM. This

program will repair and reinstall the software.

“Device Busy” Make sure the machine is not showing an error message on the LCD.

Cannot print images from

FaceFilter Studio.

To use FaceFilter Studio, you must install the FaceFilter Studio application from

the Installation CD-ROM supplied with your machine. To install FaceFilter Studio

see the Quick Setup Guide.

Also, before you start FaceFilter Studio for the first time, you must make sure your

Brother machine is turned on and connected to your computer. This will allow you

to access all the functions of FaceFilter Studio.

Troubleshooting

PhotoCapture Center® Difficulties

Difficulty Suggestions

Removable Disk does not work

properly. 1 Have you installed the Windows® 2000 update? If not, do the following:

1) Unplug the USB cable.

2) Install the Windows® 2000 update using one of the following methods.

Install MFL-Pro Suite from the Installation CD-ROM. (See the Quick

Setup Guide.)

Download the latest service pack from the Microsoft Web site.

3) Wait about 1 minute after you restart the PC, and then connect the USB

cable.

2 Take out the memory card and put it back in again.

3 If you have tried “Eject” from within Windows®, take out the memory card

before you continue.

4 If an error message appears when you try to eject the memory card, it means

the card is being accessed. Wait a while and then try again.

5 If all of the above do not work, turn off your PC and machine, and then turn

them on again. (You will have to unplug the power cord of the machine to turn

it off.)

Cannot access Removable Disk

from Desktop icon.

Make sure that you have correctly inserted the memory card.

Part of my photo is missing when

printed.

Make sure that Borderless printing and Cropping are turned off. (See Borderless

printing and Cropping in chapter 8 in the Advanced User’s Guide.)

Network Difficulties

Difficulty Suggestions

Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.

Print a Network Configuration list (see Reports in chapter 6 in the Advanced

User’s Guide) and check the current Network settings printed in this list.

(If you are using a wireless connection or are having Network problems, see the

Network User’s Guide for more information.)

The network scanning feature does

not work. (Windows® users)

It is necessary to configure the third-party Security/Firewall Software to allow

Network scanning. To add port 54925 for Network scanning, enter the information

below:

In Name: Enter any description, for example Brother NetScan.

In Port number: Enter 54925.

In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party

Security/Firewall Software or contact the software manufacturer.

(Macintosh users)

Re-select your machine in the Device Selector application located in

Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the

model list in ControlCenter2.

The Brother software cannot be

installed. (Windows® users)

If the Security Software warning appears on the PC screen during the installation,

change the Security Software settings to permit the Brother product setup

program or other program to run.

BrC3Rgin.exe

BrnIPMon

Brother Status Monitor (Network)

ControlCenter Program

Generic Host Process f...

Setup.exe

Spooler SubSystem App

wdsw MFC Application

(Macintosh users)

Re-select your machine in the Device Selector application located in

Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the

model list in ControlCenter2.

Cannot connect to wireless

network.

Investigate the problem using WLAN Report.

Press Menu key, choose Print Reports and then press OK. Choose

WLAN Report.

For details, see the Network User’s Guide.

Reset the network settings. Press Menu key, choose Network and then press OK. Choose

Network Reset.

For details, see the Network User’s Guide.

Troubleshooting

Dial Tone B

Setting the dial tone to Detection will shorten

the dial detect pause.

aPress Menu.

bPress aor b to choose

Initial Setup.

Press OK.

cPress aor b to choose Dial Tone.

Press OK.

dPress aor b to choose Detection or

No Detection.

Press OK.

ePress Stop/Exit.

Telephone line

interference / VoIP B

If you are having problems sending or

receiving a fax due to possible interference

on the telephone line, we recommend that

you change the modem speed to minimize

errors in fax operations.

aPress Menu.

bPress aor b to choose

Initial Setup.

Press OK.

cPress aor b to choose

Compatibility.

Press OK.

dPress aor b to choose Normal or

Basic(for VoIP).

Basic(for VoIP) reduces the

modem speed to 9,600 bps and

turns off ECM except for color fax

sending. Unless interference is a

recurring problem on your telephone

line, you may prefer to use it only

when needed.

To improve compatibility with most

VoIP services, Brother recommends

changing the compatibility setting to

Basic(for VoIP).

Normal sets the modem speed at

14,400 bps.

Press OK.

ePress Stop/Exit.

Note

VoIP (Voice over IP) is a type of phone

system that uses an internet connection,

rather than a traditional phone line.

Machine Information B

Checking the serial number B

You can see the machine’s serial number on

the LCD.

aPress Menu.

bPress aor b to choose

Machine Info.

Press OK.

cPress aor b to choose Serial No.

Press OK.

dPress Stop/Exit.

Reset functions B

The following reset functions are available:

1Network

You can reset the print server back to its

default factory settings such as the

password and IP address information.

2Speed Dial&Fax

Speed Dial & Fax resets the following

settings:

Speed Dial

(Speed-Dial and Setup Groups)

Station ID

(Name and Number)

Report settings

(Transmission Verification Report,

Quick Dial List and Fax Journal)

History

(Caller ID history and Outgoing Call)

Faxes in memory

3All Settings

You can reset all the machine settings

back to the settings that were set at the

factory.

Brother strongly recommends you use this

operation when you dispose of the

machine.

How to reset the machine B

aPress Menu.

bPress a or b to choose

Initial Setup.

Press OK.

cPress a or b to choose Reset.

Press OK.

dPress a or b to choose the type of reset

you want to use.

Press OK.

Press 1 to confirm.

ePress 1 to reboot the machine.

On-screen

programming C

Your machine is designed to be easy to

operate with LCD on-screen programming

using the menu keys. User-friendly

programming helps you take full advantage of

all the menu selections your machine has to

offer.

Since your programming is done on the LCD,

we have created step-by-step on-screen

instructions to help you program your

machine. All you need to do is follow the

instructions as they guide you through the

menu selections and programming options.

Menu and features C

Menu table C

The menu table will help you understand the menu selections and options that are found in the

machine's programs. The factory settings are shown in Bold with an asterisk.

Menu ( )

Level1 Level2 Level3 Options Descriptions Page

Ink Test Print —Print Quality

Alignment

Lets you check the print

quality or alignment. See 1.

Cleaning —Black

Color

All

Lets you clean the print

head.

Ink Volume — — Lets you check the

available ink volume.

General Setup Mode Timer —Off

0Sec

30Secs

1Min

2Mins*

5Mins

Sets the time to return to

Fax mode.

Paper Type —Plain Paper*

Inkjet Paper

Brother BP71

Brother BP61

Other Glossy

Transparency

Sets the type of paper in

the paper tray.

Paper Size —Letter*

Legal

EXE

4"x6"

Sets the size of the

paper in the paper tray.

1See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

General Setup

(Continued)

Volume Ring Off

Low

Med*

High

Adjusts the ring volume. See 1.

Beeper Off

Low*

Med

High

Adjusts the volume level

of the beeper.

Speaker Off

Low

Med*

High

Adjusts the volume level

of the speaker.

Auto Daylight —On

Off*

Change this setting to

On if you want the

machine to change

automatically for

Daylight Saving Time.

LCD Settings

LCD Contrast

Adjusts the contrast of

the LCD.

Backlight Light*

Med

Dark

You can adjust the

brightness of the LCD

backlight.

Dim Timer Off

10Secs

20Secs

30Secs*

You can set how long

the LCD backlight stays

on after the last key

press.

Sleep Mode —1Min

2Mins

3Mins

5Mins*

10Mins

30Mins

60Mins

You can choose how

long the machine must

be idle before it goes

into sleep mode.

Level1 Level2 Level3 Options Descriptions Page

1See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Fax Setup Receive Ring Delay 0

Sets the number of rings

before the machine

answers in Fax Only or

Fax/Tel mode.

F/T Ring Time

20Secs*

30Secs

40Secs

70Secs

Sets the

pseudo/double-ring time

in Fax/Tel mode.

Easy Receive

On*

Off

Receives fax messages

without pressing Start.

Remote Codes

On*

(l51, #51)

Off

Allows you to answer all

calls at an extension or

external telephone and

use codes to turn the

machine on or off. You

can personalize these

codes.

Auto Reduction

On*

Off

Reduces the size of

incoming faxes. See 1.

Report Setting Transmission

On+Image

Off*

Off+Image

Initial setup for

Transmission

Verification Report and

Fax Journal Report.

Journal

Period

Off

Every 50 Faxes*

Every 6 Hours

Every 12 Hours

Every 24 Hours

Every 2 Days

Every 7 Days

See 1.

Remaining Jobs

— — Check which jobs are in

the memory and lets you

cancel chosen jobs.

Level1 Level2 Level3 Options Descriptions Page

1See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

Fax

(Continued)

Miscellaneous TX Lock — Prohibits most functions

except receiving faxes. See 1.

Distinctive Off*

Set (On)

Uses the Telephone

company's Distinctive

Ring subscriber service

to register the ring

pattern with the

machine.

Caller ID

(USA only)

Area Code View or print a list of the

last 30 Caller IDs stored

in the memory.

Set up your 3-digit area

code only if you do not

dial it within your own

area code.

See 1.

Level1 Level2 Level3 Options Descriptions Page

1See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Network menu

Level1 Level2 Level3 Options Descriptions

Network TCP/IP BOOT Method Auto*

Static

RARP

BOOTP

DHCP

Chooses the BOOT

method that best suits your

needs.

IP Address [000-255].

[000-255].

[000-255]

Enter the IP address.

Subnet Mask [000-255].

[000-255].

[000-255]

Enter the Subnet mask.

Gateway [000-255].

[000-255].

[000-255]

Enter the Gateway

address.

Node Name BRWXXXXXXXXXXXX Enter the Node name.

WINS Config Auto*

Static

Chooses the WINS

configuration mode.

WINS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP address of

the primary or secondary

server.

DNS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP address of

the primary or secondary

server.

APIPA On*

Off

Automatically allocates the

IP address from the link-

local address range.

Setup Wizard — — You can manually

configure your print server

for a wireless network.

WPS/AOSS — — You can easily configure

your wireless network

settings using the one-

button push method.

See Network User’s Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

Network

(Continued)

WPS w/PIN Code — — You can easily configure

your wireless network

settings using WPS with a

PIN code.

WLAN Status Status — You can see the current

wireless network status.

Signal — You can see the current

wireless network signal

strength.

SSID — You can see the current

SSID.

Comm. Mode — You can see the current

Communication Mode.

MAC Address — — You can see your

machine’s MAC address

from the control panel.

WLAN Enable —On

Off*

Lets you use the wireless

network connection.

Network Reset —— —

Level1 Level2 Level3 Options Descriptions

See Network User’s Guide.

The factory settings are shown in Bold with an asterisk.

Menu ( ) (continued)

Level1 Level2 Level3 Options Descriptions Page

Print Reports Transmission — — Prints these lists and

reports.

Help List —— See 1.

Quick Dial —Alphabetical

Order

Numerical Order

Fax Journal ——

User Settings ——

Network Config

——

WLAN Report ——

Caller ID hist.

——

Machine Info. Serial No. — — Lets you check the serial

number of your machine.

Initial Setup Receive Mode —Fax Only*

Fax/Tel

External TAD

Manual

Choose the receive mode

that best suits your needs.

Date&Time — — Puts the date and time on

the LCD and in headings

of faxes you send.

See 2.

Station ID —Fax:

Name:

Set your name and fax

number to appear on each

page you fax.

Tone/Pulse

(Canada only)

—Tone*

Pulse

Choose the dialing mode. See 1.

Dial Tone —Detection

No Detection*

You can shorten the dial

tone detect pause.

Compatibility —Normal*

Basic(for VoIP)

Adjusts the modem speed

to help resolve

transmission problems.

1See Advanced User’s Guide.

2See Quick Setup Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

Initial Setup

(Continued)

Reset Network — Resets the print server

back to its factory default

settings, such as the

password and IP address

information.

Speed Dial&Fax

— Deletes all stored

Speed Dial numbers and

restores the Station ID,

Quick Dial List,

Transmission Verification

Report and Fax Journal

back to the factory default

settings.

All Settings — Resets all the machine’s

settings back to the

settings that were set at

the factory.

Local Language

(USA only)

—English*

Spanish

Allows you to change the

LCD language for your

country.

See 2.

Local Language

(Canada only)

—English*

French

Allows you to change the

LCD language for your

country.

Level1 Level2 Level3 Options Descriptions Page

1See Advanced User’s Guide.

2See Quick Setup Guide.

The factory settings are shown in Bold with an asterisk.

FAX ( )

Level1 Level2 Level3 Options Descriptions Page

Fax Resolution

——Standard*

Fine

S.Fine

Photo

Sets the resolution for

outgoing faxes. See 1.

Contrast ——Auto*

Light

Dark

Changes the lightness or

darkness of faxes you send.

Speed Dial Search —

Alphabetical

Order

Numerical

Order

You can dial by pressing only

a few keys (and Start).

Set Speed Dial

— — You can store Speed Dial

numbers, so you can dial by

pressing only a few keys

(and Start).

Setup Groups — — You can set up Group

numbers for Broadcasting. See 1.

Outgoing Call Send a fax

Add to Speed

Dial

Delete

——

You can choose a number

from the Outgoing Call history

and then make a telephone

call to it, send a fax to it, add

it to Speed Dial, or delete it.

Caller ID hist.

Send a fax

Add to Speed

Dial

Delete

— — You can choose a number

from the Caller ID history and

then send a fax to it, add it to

Speed Dial, or delete it.

Broadcasting Add Number

Speed Dial

Complete

— — You can send the same fax

message to more than one

fax number.

Real Time TX ——On

Off*

You can send a fax without

using the memory.

Overseas Mode ——On

Off*

If you are having difficulty

sending faxes overseas, set

this to On.

Glass ScanSize

——Letter*

Adjust the scan area of the

scanner glass to the size of

the document.

Set New Default

— — — You can save your fax

settings. See 1.

Factory Reset — — — You can restore all settings

to the factory settings.

1See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

SCAN ( )

Level1 Option1 Option2 Option3 Descriptions Page

Scan to File — — — You can scan a black & white

or a color document into your

computer.

See 1.

Scan to Media

(when a memory

card is inserted)

Quality —

Color 150 dpi

Color 300 dpi

Color 600 dpi

B/W 200x100 dpi

B/W 200 dpi

You can choose the scan

resolution, file format, and

enter a file name for your

document.

File Type — (If you chose

color option in

Quality setting)

PDF*

JPEG

(If you chose

B&W option in

Quality setting)

TIFF

PDF*

File Name ——

Set New Default

— — You can save your scan

settings as the default

settings.

See 2.

Factory Reset — — You can restore all settings to

the original factory default

settings.

Scan to E-mail

— — — You can scan a black & white

or a color document into your

E-mail application.

See 1.

Scan to OCR 3— — — You can have your text

document converted to an

editable text file.

Scan to Image

— — — You can scan a color picture

into your graphics

application.

1See Software User’s Guide.

2See Advanced User’s Guide.

3(Macintosh users)

This function is available after you have downloaded and installed Presto! PageManager from

http://nj.newsoft.com.tw/download/brother/PM7Installer_BR_multilang.dmg

The factory settings are shown in Bold with an asterisk.

COPY ( )

Level1 Level2 Level3 Options Descriptions Page

Quality ——Fast

Normal*

Best

Choose the Copy

resolution for the next

copy.

See 1.

Enlarge/Reduce

100%*—— —

Enlarge —198% 4"x6"iA4

186% 4"x6"iLTR

104% EXEiLTR

You can choose the

enlargement ratio for the

next copy.

Reduce

(MFC-J270W)

—97% LTRiA4

93% A4iLTR

85% LTRiEXE

83%

78%

46% LTRi4"x6"

You can choose the

reduction ratio for the

next copy.

Reduce

(MFC-J415W)

—97% LTRiA4

93% A4iLTR

85% LTRiEXE

83% LGLiA4

78% LGLiLTR

46% LTRi4"x6"

You can choose the

reduction ratio for the

next copy.

Fit to Page — — Your machine will adjust

the size automatically to

the paper size you set.

Custom(25-400%)

— — You can enter an

enlargement or reduction

ratio.

Paper Type ——Plain Paper*

Inkjet Paper

Brother BP71

Brother BP61

Other Glossy

Transparency

Choose the paper type

that matches the paper in

the tray.

1See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

Paper Size ——Letter*

Legal

EXE

4"x6"

Choose the paper size

that matches the paper in

the tray.

Density —— Adjusts the density of

copies. See 1.

Stack/Sort

(MFC-J415W

only)

——Stack*

Sort

You can choose to stack

or sort multiple copies.

Page Layout ——Off(1in1)*

2in1(P)

2in1(L)

4in1(P)

4in1(L)

Poster(3x3)

You can make N in 1 or

Poster copies.

Set New Default

— — — You can save your copy

settings.

Factory Reset — — — You can restore all

settings to the factory

settings.

Level1 Level2 Level3 Options Descriptions Page

1See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Light

Dark

PHOTO CAPTURE ( )

Print Settings

Level1 Level2 Level3 Options Descriptions Page

View Photo(s) — — See the print

settings in the

following table.

You can preview your

photos on the LCD.

Print Index 6 IMGs/Line*

5 IMGs/Line

Paper Type Plain Paper*

Inkjet Paper

Brother BP71

Brother BP61

Other Glossy

You can print a thumbnail

page. See 1.

Paper Size Letter*

Print Photos — — See the print

settings in the

following table.

You can print an individual

image.

Print All

Photos

— — You can print all photos in

your memory card.

1See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Option1 Option2 Option3 Option4 Descriptions Page

Print Quality

(Does not appear

when DPOF Print

is chosen.)

Normal

Photo*

— — Choose the print quality. See 1.

Paper Type Plain Paper

Inkjet Paper

Brother BP71

Brother BP61

Other Glossy*

— — Choose the paper type.

Paper Size 4"x 6"*

5"x 7"

Letter

(When A4 or

Letter is chosen)

3"x 4"

3.5"x 5"

4"x 6"

5"x 7"

6"x 8"

Max. Size*

— Choose the paper and

print size.

1See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

Brightness — — Adjusts the brightness. See 1.

Contrast — — Adjusts the contrast.

Cropping On*

Off

— — Crops the image around

the margin to fit the paper

size or print size. Turn

this feature off if you want

to print whole images or

prevent unwanted

cropping.

Borderless On*

Off

— — Expands the printable

area to fit the edges of

the paper.

Print Date

(Does not appear

when DPOF Print

is chosen.)

Off*

— — Prints the date on your

photo.

Set New Default

— — — You can save your print

settings.

Factory Reset — — — You can restore all the

settings to factory

settings.

Option1 Option2 Option3 Option4 Descriptions Page

1See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Light

Dark

Speed Dial ( )

Redial/Pause ( )

Level1 Level2 Level3 Options Descriptions Page

Search ——Alphabetical

Order

Numerical

Order

You can search for names

you have stored in the

Speed Dial memory.

Set Speed Dial

— — — You can set up Speed Dial

numbers, so you can dial by

pressing only a few keys

(and Start).

Setup Groups — — — You can set up Group

numbers for Broadcasting. See 1.

1See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Level1 Level2 Level3 Options Descriptions Page

Outgoing Call

history

Send a fax

Add to Speed

Dial

Delete

— — You can choose a number

from the Outgoing Call

history and then make a

telephone call to it, send a

fax to it, add it to

Speed Dial, or delete it.

See 1.

Caller ID hist.

Send a fax

Add to Speed

Dial

Delete

— — You can choose a number

from the Caller ID history

and then send a fax to it,

add it to Speed Dial, or

delete it.

1See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

Entering Text C

When you are setting certain menu selections, such as the Station ID, you may need to enter text

into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, #

and l do not have printed letters because they are used for special characters.

Press the appropriate dial pad key the number of times shown in this reference table to access

the character you want.

Inserting spaces C

To enter a space in a fax number, press c once between numbers. To enter a space in a name,

press c twice between characters.

Making corrections C

If you entered an incorrect letter and want to change it, press d to move the cursor under the

incorrect character. Then press Clear. Re-enter the correct character. You can also back up and

insert letters.

Repeating letters C

If you need to enter a letter that is on the same key as the letter before, press c to move the cursor

to the right before you press the key again.

Special characters and symbols C

Press l, # or 0, repeatedly until you see the special character or symbol you want.

Press

Key

one

time

two

times

three

times

four

times

five

times

2ABC2A

3DEF3D

4GH I 4G

5JKL5J

6MNO6M

7PQRS7

8TUV8T

9WXY Z 9

Press lfor (space) ! " # $ % & ' ( ) + , - . / m

Press #for : ; < = > ? @ [ ] ^ _

Press 0for English: Á À Ã Â Ç É È Ê Ë Í Î Ï Ó Õ Ô Ö Ú Ù 0

French: À Â Ç É È Ê Ë Î Ï Ô Ú Ù 0

Spanish: Á É Í Ñ Ó Ú 0

General D

Specifications D

Printer Type Inkjet

Print Method Black:

Color:

Piezo with 94  1 nozzle

Piezo with 94  3 nozzles

Memory Capacity 32 MB

LCD (Liquid Crystal Display) 1.9 in. (48.98 mm) STN Color LCD 1

Power Source AC 100 to 120 V 50/60 Hz

Power Consumption 2Copying Mode: Approx. 19 W 3

Standby Mode: Approx. 4 W

Sleep Mode: Approx. 2.5 W

Off: Approx. 0.65 W

Dimensions

(MFC-J415W)

(MFC-J270W)

Weight (MFC-J270W)

(MFC-J415W)

15.2 lb (6.9 kg)

17.2 lb (7.8 kg)

Noise Operating: 50 dB or less 4

Temperature Operating:

Best Print Quality:

50 to 95 F (10 to 35 C)

68 to 91 F (20 to 33 C)

Humidity Operating:

Best Print Quality:

20 to 80% (without condensation)

7.1 in.

(180 mm)

15.4 in.

(390 mm)

14.6 in.

(370 mm)

15.9 in.

(405 mm)

18.1 in.

(460 mm)

14.8 in.

(375 mm)

5.9 in.

(150 mm)

15.4 in.

(390 mm)

14.5 in.

(368 mm)

14.2 in.

(360 mm)

17.7 in.

(450 mm)

Specifications

1Measured diagonally.

2When the machine is connected using USB interface.

3When using ADF, resolution: standard, draft: ISO/IEC24712 printed pattern. (MFC-J415W)

When resolution: standard, draft: ISO/IEC24712 printed pattern. (MFC-J270W)

4Noise depends on printing conditions.

ADF (automatic document

feeder)

(MFC-J415W)

Up to 15 pages

Paper: 20 lb (80 g/m2) Letter or A4 size

Document Size ADF Width (MFC-J415W only):

5.8 in. to 8.5 in. (148 mm to 215.9 mm)

ADF Length (MFC-J415W only):

5.8 in. to 14 in. (148 mm to 355.6 mm)

Scanner Glass Width: Max. 8.5 in. (215.9 mm)

Scanner Glass Length: Max. 11.7 in. (297 mm)

Print media D

1For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the

machine to avoid smudging.

2Use only transparencies recommended for inkjet printing.

3See Paper type and size for each operation on page 18.

Paper Input Paper Tray

Paper Type:

Plain Paper, Inkjet Paper (coated paper),

Glossy Paper 1, Transparency 12

and Envelopes

Paper Size:

Letter, Legal, Executive, A4, A5, A6, JIS B5, Envelopes

(commercial No.10, DL, C5, Monarch, JE4), Photo 4" 6",

Photo 2L 5" 7", Index Card and Postcard 3

Width: 3.86 in. - 8.5 in. (98 mm - 215.9 mm)

Length: 5.8 in. - 14 in. (148 mm - 355.6 mm)

For more details, see Paper weight, thickness and capacity

on page 19.

Maximum paper tray capacity:

Approx. 100 sheets of 20 lb (80 g/m2) plain paper

Paper Output Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print delivery

to the output paper tray) 1

Specifications

Fax D

1“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications

and printed materials are subject to change without prior notice.

Compatibility ITU-T Group 3

Modem Speed Automatic Fallback

14,400 bps

Scanning Width 8.2 in. (208 mm) (Letter)

Printing Width 8.2 in. (208 mm)

Gray Scale Levels: 64 (B&W) / 256 (Color)

Resolution Horizontal 203 dot/in. (8 dot/mm)

Vertical

Standard

98 line/in. (3.85 line/mm) (Black)

196 line/in. (7.7 line/mm) (Color)

Fine

196 line/in. (7.7 line/mm) (Black/Color)

Photo

196 line/in. (7.7 line/mm) (Black)

Superfine

392 line/in. (15.4 line/mm) (Black)

Speed Dial 40 stations

Groups Up to 6

Broadcasting 90 stations

Automatic Redial 1 time after 5 minutes

Memory Transmission Up to 170 1 pages

Out of Paper Reception Up to 170 1 pages

Copy D

Color/Black Yes/Yes

Copy Width Max. 8.26 in. (210 mm)

Multiple Copies Stacks up to 99 pages

Sorts up to 99 pages (MFC-J415W only)

Enlarge/Reduce 25% to 400% (in increments of 1%)

Resolution (Black)

Prints up to 1200 1200 dpi

(Color)

Prints up to 600 1200 dpi

Specifications

PhotoCapture Center®

1Memory cards and adapters are not included.

2Progressive JPEG format is not supported.

3See Paper type and size for each operation on page 18.

Compatible Media 1Memory Stick™ (16 MB - 128 MB)

Memory Stick PRO™ (256 MB - 16 GB)

(Not available for music data with MagicGate™)

Memory Stick Duo™ (16 MB - 128 MB)

Memory Stick PRO Duo™ (256 MB - 16 GB)

Memory Stick Micro™ (M2™) with adapter

SD (16 MB to 2 GB)

SDHC (4 GB to 16 GB)

microSD with adapter

miniSD with adapter

Resolution Up to 1200  2400 dpi

File Extension

(Media Format) DPOF (ver. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1)

(Image Format) Photo Print: JPEG 2

Scan to Media: JPEG, PDF (Color)

TIFF, PDF (Black & White)

Number of Files Up to 999 files

(The folder inside memory cards is also counted.)

Folder File must be stored in the 4th folder level of the memory card.

Borderless Letter, A4, Photo 4" 6", Photo2L5"7" 3

Scanner D

1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/

2Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®

XP Professional x64 Edition.

3Maximum 1200 1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista® and Windows® 7

(resolution up to 19200 19200 dpi can be selected by using the Brother scanner utility).

Color/Black Yes/Yes

TWAIN Compliant Yes (Windows® 2000 Professional/Windows® XP/

Windows® XP Professional x64 Edition/Windows Vista®/

Windows®7)

Mac OS X 10.4.11, 10.5.x, 10.6.x 1

WIA Compliant Yes (Windows® XP 2/Windows Vista®/Windows®7)

ICA Compliant Yes (Mac OS X 10.6.x)

Color Depth 36 bit color Processing (Input)

24 bit color Processing (Output)

(Actual Input: 30 bit color/Actual Output: 24 bit color)

Resolution Up to 19200  19200 dpi (interpolated) 3

Up to 1200  2400 dpi (optical) (Scanner Glass)

Up to 1200  600 dpi (optical) (ADF) (MFC-J415W only)

Scanning Width Up to 8.26 in. (210 mm)

Scanning Length Up to 11.45 in. (291 mm)

Gray Scale 256 levels

Specifications

Printer D

1When the Borderless feature is set to On.

2See Paper type and size for each operation on page 18.

3When printing on letter size paper.

Resolution Up to 1200  6000 dpi

Printing Width 8.26 in. [8.5 in. (borderless) 1]3

Borderless Letter, A4, A6, Photo 4" 6", Index Card 5" 8",

Photo 2L 5" 7", Postcard 1 3.9" 5.8" 2

100

Interfaces D

1Your machine has a USB 2.0 Full-Speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the

maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1

interface.

2Third party USB ports are not supported.

USB 12 Use a USB 2.0 interface cable that is no longer than 6 feet (2 m).

Wireless LAN IEEE 802.11b/g (Infrastructure/Ad-hoc Mode)

Specifications

101

Computer requirements D

SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS

Computer Platform &

Operating System Version

Supported

PC Software

Functions

Interface

Processor

Minimum

Speed

Minimum

RAM

Recommended

RAM

Hard Disk Space to install

For

Drivers

For

Applications

Windows

Operating

System

Windows

2000

Professional

Printing,

PC Fax

Send

Scanning,

Removable

Disk

USB,

Wireless

802.11b/g

Intel

Pentium

or equivalent

64 MB

256 MB 110 MB 340 MB

Windows

XP Home

Windows® XP

Professional 25

128 MB 110 MB 340 MB

Windows

Professional x64 Edition

64-bit (Intel

64 or

AMD64) supported CPU

256 MB 512 MB 110 MB 340 MB

Windows Vista®2

Intel

Pentium

or equivalent

64-bit (Intel

or AMD64)

supported CPU

512 MB

1GB

600 MB 530 MB

Windows® 7 21GB

(32 bit)

2GB

(64 bit)

1GB

(32 bit)

2GB

(64 bit)

650 MB 530 MB

Windows Server

2003

(print only via network)

Printing

Wireless

802.11b/g

Intel

Pentium

III

or equivalent

256 MB 512 MB

50 MB N/A

Windows Server

2003 x64 Edition

(print only via network)

64-bit (Intel

64 or

AMD64) supported

CPU

Windows Server

2003

R2 (print only via network)

Intel

Pentium

III

or equivalent

Windows Server

2003 R2 x64 Edition

(print only via network)

64-bit (Intel®64

or AMD64)

supported CPU

512 MB

1GB

Windows Server

2008 (print only via

network)

Intel

Pentium

or equivalent 64

bit

(Intel

64 or AMD64)

supported CPU

2GB

Windows Server

2008

R2 (print only via network)

bit (Intel

64 or

AMD64) supported CPU

Macintosh

Operating

System

Mac OS X

10.4.11, 10.5.x

Printing,

PC Fax

Send

Scanning,

Removable

Disk

USB

Wireless

802.11b/g

PowerPC

G4/G5

Intel® Core™

Processor

512 MB

1GB 80MB

400 MB

Mac OS X 10.6.x Intel® Core™

Processor

1GB 2GB

Conditions:

1Microsoft® Internet Explorer® 5.5 or greater.

2For WIA, 1200 1200 resolution. Brother Scanner

Utility enables to enhance up to 19200 19200 dpi.

3Third party USB ports are not supported.

4PC Fax supports black and white only.

5PaperPort™11SE supports Microsoft® SP4 or higher

for Windows® 2000 and SP2 or higher for XP.

Removable disk is a function of PhotoCapture Center

For the latest driver updates, visit us at

(in USA) www.brother.com

(in Canada) www.brother.ca

All trademarks, brand and product names are the

property of their respective companies.

102

Consumable items D

Ink The machine uses individual Black, Yellow, Cyan and Magenta ink

cartridges that are separate from the print head assembly.

Service Life of Ink

Cartridge

Starter ink cartridges are in the box. The first time you install the ink

cartridges the machine will use extra ink to fill the ink delivery tubes.

This is a one-time process that enables high quality printing.

Afterward, replacement ink cartridges will print the specified

number of pages. Starter cartridge yield is approx. 65% of the yield

of the LC61 replacement cartridge.

Replacement

Consumables

<Black> LC61BK, <Cyan> LC61C,

<Magenta> LC61M, <Yellow> LC61Y

Black - Approximately 450 pages 1

Cyan, Magenta,Yellow - Approximately 325 pages 1

1Approx. cartridge yield is declared in accordance with ISO/IEC 24711

For more information about the replacement consumables, visit us

at www.brother.com/pageyield

What is Innobella™?

Innobella™ is a range of genuine consumables offered by Brother.

The name "Innobella™" derives from the words "Innovation" and

"Bella" (meaning "Beautiful" in Italian) and is a representation of the

"innovative" technology providing you with "beautiful" and "long

lasting" print results.

When you print photo images, Brother recommends Innobella™

glossy photo paper (BP71 series) for high quality. Brilliant prints are

made easier with Innobella™ Ink and paper.

Specifications

103

Network D

Note

For details about the full Network specifications, see the Network User’s Guide.

1See the Computer Requirements chart on page 101.

2If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is

available as a download from http://solutions.brother.com/

LAN You can connect your machine to the network for Printing, Scanning,

PC Fax Send, and access to photos from PhotoCapture Center®1

Also included is Brother BRAdmin Light 2 Network Management

software.

Wireless Network

Security

SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES),

WPA2-PSK (AES)

Setup Support Utility AOSS™ Yes

WPS Yes

Index

104

Accessories and supplies .......................... ii

ADF (automatic document feeder) ...........20

Answering machine (TAD) .......................33

connecting .............................................34

Apple Macintosh

See Software User's Guide.

Automatic

fax receive .............................................25

Easy Receive .....................................29

Brother

accessories and supplies ........................ ii

Brother numbers ...................................... i

CreativeCenter ........................................4

Customer Service .................................... i

FAQs (frequently asked questions) .......... i

product support ........................................ i

service centers .........................................i

Solutions Center ...................................... i

warranties ......................................... iii, iv

Connecting

external TAD

(answering machine) ...................... 33, 34

external telephone ................................35

Consumable items .................................102

Control panel overview ..............................6

ControlCenter

See Software User's Guide.

Copy

paper size .............................................42

paper type .............................................42

using ADF .............................................20

using scanner glass ..............................20

Cordless telephone (non-Brother) ............36

Custom Ringing ................................ 31, 32

Custom telephone features on a single

line ...........................................................69

Data Ident-A-Call ..................................... 30

Dialing

a pause ................................................. 39

manual .................................................. 38

Speed Dial ............................................ 38

Distinctive Ring ........................................ 31

setting ring pattern ................................ 32

turning off ............................................. 33

Document

loading ............................................ 20, 21

Easy Receive .......................................... 29

Envelopes ............................. 11, 12, 18, 19

Error messages on LCD .......................... 54

B&W Print Only .................................... 54

Cannot Detect ...................................... 55

Cannot Print ......................................... 55

Comm. Error ......................................... 55

Cover is Open ...................................... 55

Data Remaining .................................... 55

Document Jam ..................................... 55

DR Mode in Use ................................... 55

Ink Absorber Full .................................. 56

Ink Absorber NearFull .......................... 56

Ink Low ................................................. 57

No Ink Cartridge ................................... 57

No Paper Fed ....................................... 57

Not Registered ............................... 38, 57

Out of Memory ...................................... 58

Paper Jam ............................................ 58

Unable to Clean .................................... 58

Unable to Init. ....................................... 58

Unable to Print ...................................... 58

Unable to Scan ..................................... 58

Extension telephone, using ..................... 36

External telephone, connecting ............... 35

105

Fax codes

changing ...............................................37

Fax Receive Code ......................... 29, 36

Telephone Answer Code ......................36

using .....................................................36

Fax, from PC

See Software User's Guide.

Fax, stand-alone

receiving ...............................................25

difficulties .................................... 66, 67

Easy Receive .....................................29

F/T Ring Time, setting .......................28

from extension telephone ..................36

from external telephone .....................36

Ring Delay, setting .............................28

telephone line interference ................73

sending .................................................22

color fax .............................................23

difficulties ...........................................68

telephone line interference ................73

Fax/Tel mode

answering at extension telephones ......36

Fax Receive Code ................................36

Ring Delay ............................................28

Telephone Answer Code ......................36

Gray scale ......................................... 95, 98

Help

LCD messages .....................................75

Menu Table ...........................................76

Hook key ....................................................6

Ident-A-Call ..............................................30

Ident-A-Ring .............................................30

Ink cartridges

ink dot counter ......................................51

replacing ...............................................51

Innobella™ .............................................102

Jacks

EXT

External telephone ............................ 35

Jams

document ............................................. 60

paper .................................................... 61

LCD (Liquid Crystal Display) ............... 7, 75

Macintosh

See Software User's Guide.

Maintenance, routine

replacing ink cartridges ........................ 51

Manual

dialing ................................................... 38

receive .................................................. 25

Mode, entering

Copy ....................................................... 6

Fax ......................................................... 6

Photo Capture ........................................ 6

Scan ....................................................... 6

Multi-line connections (PBX) ................... 35

Network

Printing

See Network User's Guide.

Scanning

See Software User's Guide.

106

Paper ................................................ 16, 94

capacity .................................................19

loading ............................................. 9, 11

loading envelopes and postcards .........11

printable area ........................................14

size ........................................................15

size of document ...................................20

type ................................................ 15, 18

PaperPort™11SE with OCR

See Software User's Guide. See also Help

in the PaperPort™11SE application.

Personalized Ring ....................................31

PhotoCapture Center®

from PC

See Software User's Guide.

Memory Stick PRO™ ............................43

Memory Stick™ .....................................43

Preview photos .....................................46

Print settings

Quality ................................................46

Scan to Media

change file name ................................47

SD .........................................................43

SDHC ....................................................43

specifications ........................................97

Presto! PageManager

See Software User's Guide. See also Help

in the Presto! PageManager application.

difficulties ....................................... 63, 66

printable area ........................................14

resolution ..............................................99

specifications ........................................99

Printing

on small paper ......................................13

See Software User's Guide.

Programming your machine .....................75

Quick Dial

Group dial

changing ............................................ 40

Search .................................................. 38

Speed Dial

changing ............................................ 40

setting up ........................................... 40

using .................................................. 38

Receive Mode

External TAD ........................................ 25

Fax Only ............................................... 25

Fax/Tel ................................................. 25

Manual .................................................. 25

Redial/Pause ........................................... 39

Remote Setup

See Software User's Guide.

Resolution

copy ...................................................... 96

fax ......................................................... 95

print ...................................................... 99

scan ...................................................... 98

Ring Delay, setting .................................. 28

RingMaster .............................................. 31

Scannable area ....................................... 21

Scanning

See Software User's Guide.

Serial Number

how to find ...............See inside front cover

SimpleBiz Fax & Alternative Number

Ringing .................................................... 30

Smart Ring .............................................. 31

Speed Dial

changing ............................................... 40

setting up .............................................. 40

using ..................................................... 38

107

TAD (telephone answering device),

external ............................................. 25, 33

connecting ..................................... 33, 34

receive mode ........................................25

recording OGM .....................................35

Teen Ring ................................................30

Telephone line

connections ...........................................34

difficulties ..............................................66

interference ...........................................73

multi-line (PBX) .....................................35

Text, entering ...........................................91

special characters .................................91

Transferring your faxes or

Fax Journal report ....................................59

Transparencies .....................16, 18, 19, 94

Troubleshooting .......................................63

document jam .......................................60

error messages on LCD ........................54

if you are having difficulty

copying ..............................................69

incoming calls ....................................69

Network ..............................................72

phone line or connections ..................66

PhotoCapture Center® .......................71

printing ...............................................63

printing received faxes .......................66

receiving faxes ...................................67

scanning ............................................70

software .............................................70

paper jam ..............................................61

Voice Mail ................................................30

Warranties

Notice-Disclaimer ................................... iii

USA ....................................................... iv

Windows®

See Software User's Guide.

Wireless Network

See Quick Setup Guide and Network

User's Guide.

World Wide Web ......................................... i

Brother International Corporation

100 Somerset Corporate Boulevard

P.O. Box 6911

Bridgewater, NJ 08807-0911 USA

Brother International Corporation (Canada) Ltd.

1 rue Hôtel de Ville,

Dollard-des-Ormeaux, QC, Canada H9B 3H6

Visit us on the World Wide Web

http://www.brother.com

These machines are made for use in the USA and Canada only. We cannot recommend using

them overseas because it may violate the Telecommunications Regulations of that country and

the power requirements of your multi-function center may not be compatible with the power

available in foreign countries. Using USA or Canada models overseas is at your own risk and

may void your warranty.

MFC J415W Cv Mfc415w Usaeng Busr Lx6602001

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