E LC HR Guide Org 20181122


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Changes to these policies will be made according to MOM reviews and guidelines as well as when the Management deems fit
for the interest of Company’s operational needs
Leave benefits will begin after Employee has completed 3 Months of Service.
Any absence during first 3 Months of will be taken as UNPAID LEAVE.
All Leave that are not applied within 7 days will be deducted as Unpaid Leave (services.elc.com.sg).
Type of Leave





Annual Leave

14 Days

·Pro-rated for new hires/resignees according to formula;
14 days/12 mths x no. of mths worked in full but down to nearest half.
· For dates that are declared to be half-day, full-day leave to be taken
· Max of 7 days leave can be brought forward to following year; must be consumed by end-June.
· If taking more than 14 working days consecutively, deduction will be inclusive of Weekends and PH.


Annual Leave
(Staff more than 5 Yrs)
(Non-incentive scheme staff)

19 Days

·Pro-rated add-on of 5 days to be given after crossing the Anniversary Date according to formula
5 days/12 mths x no. of mths worked in full, and round down to nearest half.
·Full additional 5 days to be added only in the next work year


Medical Leave (Outpatient)

14 Days

·Requires a M.C. (MC from Dental Surgeries Not Applicable)
·Pro-rated for new hires according to formula
14 days/12 mths x no. of mths worked in full but round down to nearest half.


Medical Leave (Hospitalisation)

60 Days

· Requires a M.C. (inclusive of non-working days)
· Pro-rated for new hires according to formula
60 days/12 mths x no. of mths worked in full but round down to nearest half.

(Inclusive of 14 days MC)


Marriage Leave
Childcare Leave

Paternity Leave

3 Days
2 Days

Requires a copy of the Marriage Certificate.
· Applicable after Annual Leave is fully consumed
· Applies for PRs/Foreigners covered under EA or CDCS

3 Days/
6 Days

· Applicable after Annual Leave is fully consumed
· Requires employee to complete a GPCL1 Form and submit to HAF in hardcopy

2 Days

· Parents of non-citizens covered under EA
· Requires a copy of the Birth Certificate
· To be consumed continuosly.
· Working parents of Singapore citizen child
· Requires a copy of the Birth Certificate
· To discuss Leave plan with BUH and HR
· Requires a copy of the Birth Certificate
· May start as early as 4 weeks before delivery date
· 9th-16th week of leave can be taken flexibly
· Flexi leave days is max. 40 days (8 weeks x 5 days)

2 weeks


Maternity Leave

16 Weeks

12 weeks
(covered under EA/ CDCSA)

· Requires a copy of the Birth Certificate
· Only the first 8 weeks are paid Maternity Leave
· May start as early as 4 weeks before delivery date
· 9th-12th week of leave can be taken flexibly
· Flexi leave days is max. 20 days (4 weeks x 5 days)


Compassionate Leave
(Cat 1: Parent/Spouse/Child)


Compassionate Leave
(Cat 2: Parent-in-law/ Sibling/ Grandparent/ Grandchildren)

3 Days
or until day of burial/ cremation;
whichever is earlier
1 Day

· Requires a copy of the Death Certificate
· To be taken consecutively, inclusive of PH or weekend
· Requires a copy of the Death Certificate


Unpaid Leave

Max 14 days


Goodwill Leave

No set limit
No set limit


· Dependent on Management's advice.
· May be subjected to Termination if exceeded 14 days.
Dependent on Management's advice
Dependent on Management's advice


Any important events whereby your presence is crucial, Management has the right not to approve staff leave or cancel approved leave.
Extension to 1.3/1.4
1.3.1 Staff who have taken Sick leave (consist of both Medical Leave and

Allow the employee to go on extended no-pay leave for an agreed period i.e. 3-6 months;

Make other working arrangements that are acceptable to both parties e.g. reassigning employee’s duties;

Obtain a medical assessment of the employee’s suitability for continued employment (Unfit certification will
allow the employer to terminate the services as the contract will be deemed frustrated with ex-gratia payments
on a goodwill basis)

Alternative arrangements other than the above will be at the discretion of the management as it is above and
beyond regulations and is purely on goodwill.

Hospitalization Leave) for more than 14 days for that calendar year
will be forfeited their accumulated Day-offs at the discretion of the
1.3.2 An outpatient medical appointment that is not issued with MC/HL

is considered to be on personal time. However, if a medical chit is
submitted with a duly completed leave form, staff can opt to used
the Sick Leave Quota with their RO’s approval and it will be
deducted on a per day basis.
1.3.3 If an employee is sick and has used up all leave entitlements, the

standard is to do the following:

Eligibility must be fulfilled for Fringe Benefits.

Fringe Benefits


Marriage's Congratulatory Gift


Newborn's Congratulatory Gift
Medical Claims



Off-in-lieu granted (Official OT)


NS Incentive


Health Incentive


OT Dinner


Company Retreat
*Resignation/Terminations within 3 months from Retreat dates
are subjected to penalty of full costs incurred per pax


D&D cum Countdown

Confirmed Staff
1st Marriage during tenure
with eLC
Confirmed Staff
All Staff

All Staff
To be recorded with HAF
Confirmed Staff
Achieved an IPPT Award
Confirmed Staff
Commence from next
FULL work year
All Staff
RO-approved OT past 9 PM
Confirmed Staff
All Staff

$300 upon submission of a copy of the marriage certificate

$100 Hamper upon submission of a copy of newborn's birth certificate
· Active immediately
· Up to $30 per visit, maximum of 2 visits per month,
· Only approved Western Medical Practioners e.g. GPs, Polyclinics & Hospitals, etc
· Given at the discretion of RO/Management
· To be cleared within 1 month from date credited.
Requires a copy of the award given.
Gold:$500, Silver:$300,Pass with Incentive:$200
Health Incentive will be forfeited in full once more than 7 Days of MC (including HL/ML) has be taken i.e. 8 days
and above
· Up to $10 per pax
· Dinner receipts to be retained and submitted for reimbursement by a POC
· Overseas destination
· All travel expenses, including most F&B, catered for
· Family members/Partners are on self-expenses
· Set in Aug/Sep period usually
· Family members/Partners are invited guests
· Set on 31st December annually


Short Work Courses e.g. WSH/ Bizsafe

Confirmed Staff

Has bond of 3 months


Local Paid Courses & Seminars e.g. ACTA/ KM Conference

Confirmed Staff

Has bond of 6 months


Overseas Opportunities/Trips
Confirmed Staff


Salary Increments

Confirmed Staff
Confirmed Staff


Partial or Full Sponsorship of education advancements, courses
relevant to company

Confirmed Staff
Staff >3 years

· Has bond of 6 months
· 12 months for longer periods of stay
· QAF of a C+ grade and above staff will be more advantageous during selection
Has bond of 12 months
· Has bond of 12 months
· Penalty is to pay back the total incremental difference gained from previous drawn salary if you break the
· Has bond of 12 months.
· QAF of a C+ grade and above staff will be more advantageous during evaluation


S'pore PR Application
Allowance for Overseas

Staff >2 years
Min 1 night STAY in host country

Company sponsored
· Applicable for duration of STAY in host country
· 50% of original allowance if Boss is hosting the trip

· Not applicable on late night arrival by personal choice


Long Service Award
(Non- Incentive Scheme Staff)
to changes at Management's discretion
Company T-shirt


Company Jacket


eLC Pin

All Staff


Staff Insurance

All Staff


Staff >5 years
Staff >10 years
All Staff
Confirmed Staff >1 Year

· Special Case e.g. long-term outstation work or more than 5 days of stay will be on case-by-case basis at the
discretion of Management
Memento to be presented during Countdown D&D in Anniversary Year
Memento to be presented during Countdown D&D in Anniversary Year
2 T-shirts will be given at hire (4 for Project T-Shirts)
Replacement T-shirt available upon request
1 Jacket will be given (For those based in HQ)
· eLC Pin must be returned after Service ends
· Responsible for replacing lost pin at $350
Company sponsored (after 3 months of service)

Every add-on of the Rules will be announced and updated via eServices Portal and be in effect henceforth

Attendance of Company Events


Outstation/Overseas Work
Annual IRAS Submission
Cyber Security for Laptop Owners
Upon resignation/termination


Notice Period
*Contract staff is subject to contract terms of one year


Confirmation Period


Dress Code


Updating of Personal Information in G50
Transport Claims
Guidelines on Email Etiquette



No leave applications will be approved on event dates
Absence to be excused personally by CEO
Staff to adhere to that country's calendar / Public Holidays
eLC is on Auto-Inclusion Scheme so no IR-8A Form will be issued, staff is to go online when they received the notification
Staff is to run virus scans every 1st and 15th of the month and submit their scan reports to techsupport@elc.com.sg
· Staff shall not divulge all information relating to eLC to a rival company and/or direct competitor. Liable for legal responsibility
· Non-local/PRs need to ensure individual outstanding tax matters are settled satisfactorily before the final month's pay are released by the Company
· Unconfirmed Staff is one (1) day notice period
· Confirmed Staff is one (1) month notice period
· BU Heads/Seniors is three (3) months notice period
· No leave period can be used to off-set the last day of employment; Exit Interview will be done on the last day
· All Fringe Benefits will be withdrawn during notice period except for entitled leave
· Last pay cheque will only be given at end month or after all handover to HAF is satisfied
· Usual 6 months evaluation period
· RO must submit relevant 136 evaluations for Management to approve prior to confirmation
· Smart Casual/Presentable for normal working hours;
· Appropriate office wear/formal wear when meeting clients in various settings
As and when staff has a change of details and/or Project Requirements
To be discussed with BU heads/ Management
When in correspondence with external parties, please note to check :
· Correct spelling of external party’s name(s)
· Correct email address is inputted
· No unnecessary/unrelated information is listed in your content, including but not limited to, internal parties’ correspondence to you, W-I-P
· Always minimize delay to respond to emails and/or phone calls, both internal or external parties; if an actual response to their enquiry is not possible
immediately, should reply to acknowledge their email/call and provide a deadline if necessary for the follow-up
· When replying, please note to check :
· For group or mass emails internally - Correct email address is inputted (clicking "REPLY" may not necessarily means you are replying to the original
sender of the email) Only place addressee in the "To" field if you require them to provide a direct reply, placing them in the "Cc" field signify FYI but not necessary
a reply is required


Guidelines on Email Signature


Vehicle Usage

Email Signature must consist of pertinent info on you and the company:
Line 1 - State closing greeting in Calibri, size 11, black (e.g. Best Regards,)
Line 2 - State Name in Calibri, size 11, black, BOLD
Line 3 - State Designation in Calibri, size 11, black (e.g. Consultant)
Line 4 - State Company information (including name of coy and address) in Calibri, size 10, black, with company name in BOLD
Line 5 - State Company information (including contact numbers and web address) in Calibri, size 10, black, with company name in BOLD
(e.g. Tel: +65 6846 9040 | Fax: +65 6846 9030 | Web: www.elc.com.sg)
Line 6 - Blank space
Line 7 - Confidential Statement (e.g. This e-mail is confidential. If you are not the intended recipient, please delete it and kindly notify us immediately;
you should not copy or use it for any purposes, nor disclose its contents to any other person. Thank you.)
3.121 Guidelines on Use
Step 1: Driver must have approval of their BUH in the use of company vehicle
Step 2: Notify HAF in drawing out the key, log book and cash card
Step 3: Survey the vehicle for damages not reported in log book before proceeding with use; if not staff will be responsible for the cost if the company
Step 4: Record entries dutifully in log book after each use before returning the key, log book and cash card to HAF
3.122 Liability involved for BUH/Driver if due to own negligence
Both BUH and Driver are liable for company vehicle's damages and/or additional excess from insurance, whichever is applicable, in the event of an
accident due to driver's negligence (50% each)
In the event of an accident, only first official errand's BUH is liable; subsequent "by-the-way" or "on-the-way" errands' BUH is technically not liable.
However, final decision is at the discretion of the Management on a case-by-case basis
Rule of thumb is no young drivers under 26 years of age / inexperienced drivers of less than 2 years / work permit holders are permitted to drive
company vehicles unless granted by Management
3.123 Guidelines on Reporting of Accident (no injury involved)
Step 1: After accident has occurred, and if third party has stopped, ascertain there is no injury involved
Step 2: Proceed to move vehicles to a safe spot and inspect damages
Step 3: Capture damages on all vehicles involved, note down number of passengers, and take down particulars of the third party driver
Step 4: Notify BUH/HAF and proceed to insurers' approved workshops/centres to file a report if vehicle can be moved, or call for towing if vehicle is
Step 5: Return to company to update BUH/HAF if applicable
3.124 Guidelines on Reporting of Accident (injury involved)
Generally, follow the same 5 steps above with the exception of Step 2 - if injury sustained by third party is of a serious nature, stay put and notify the


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Author                          : Ivy Ang
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