Epson Stylus Photo R260, R265, R270, R360, R380, R390 Service Manual. Www.s Manuals.com. Manual

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SERVICE MANUAL

Color Inkjet Printer

EPSON Stylus Photo R260/R265/R270
R360/R380/R390

SEIJ06001

PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment.
DANGER

Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by
DANGER Headings.

WARNING

Signals a precaution which, if ignored, could result in damage to equipment.

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER
1.

ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.

NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.

WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO
SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC
COMPONENTS.

WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.

WARNING
1.

REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.

MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.

ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED
CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.

IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.

REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR
OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH
PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.

About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

manuals4you.com

Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the
product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling
the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epsonapproved lubricants and adhesives required for servicing the product.
APPENDIX Provides the following additional information for reference:
• Electrical circuit boards schematics

Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and always read
NOTE, CAUTION, or WARNING messages.
A D J U S T M E N T
R E Q U IR E D

C A U T IO N

C H E C K
P O IN T

W A R N IN G

Indicates an operating or maintenance procedure, practice or condition
that is necessary to keep the product’s quality.

Indicates an operating or maintenance procedure, practice, or condition
that, if not strictly observed, could result in damage to, or destruction of,
equipment.
May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It may also
provide additional information that is related to a specific subject, or
comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition
that, if not strictly observed, could result in injury or loss of life.

Indicates that a particular task must be carried out according to a certain
standard after disassembly and before re-assembly, otherwise the quality of the components in question may be adversely affected.

Revision Status
Revision

Date of Issue

August 10, 2006

September 12, 2006

Description

First Release
Chapter 1
1.7.5 Dimensions (p.22) are changed.

Chapter 2
2.2.1 Main Features (p.26) of C658Main Board is modified.
2.2.3 Circuit Block Diagram (p.28): error correction

Chapter 3
3.2.1 Error Indication Method (p.33): EPSON Status Monitor 3 error messages are changed.
3.3.1 Troubleshooting Problems with Error Messages (p.36) is modified. (CR Encoder)
3.4.4 Problems with Interfaces (p.55): Troubleshooting Memory Card are modified.

Chapter 4
4.1.4 Work Completion Checklist (p.59): Protection for Transportation is added.
4.1.10 Disassembly/Assembly Procedures (p.64): the disassembly flowchart is modified.
4.2.5 Upper Housing (p.68): the order of tighteing screws is corrected.
4.2.9 Front Housing (p.73) reassembly procedure is modified.
4.3.1 Removing the USB Board (R260/R265/R270 only) (p.76): Cable Holder is corrected to "FFC Holder".
4.3.3 Disassembling the Main Board Unit (p.80): the reassembly procedure is modified.
4.3.4 Removing the Card Board (R360/R380/R390 only) (p.82): the procedure is moved after Main Board removal/disassembly procedure.
4.5.3 Printhead (p.91): the caution on removal is modified.
4.5.6 Stacker Assy (p.95): the caution on reinstallation is corrected.

Chapter 5
5.1.1 Servicing Adjustment Item List (p.113) is modified.
5.1.2 Replacement Part Adjustment Items (p.116) is modified.
5.2.1 Top Margin Adjustment (p.118): error correction.
5.2.2 Head angular adjustment (p.118) sample pattern is modified.
5.2.4 PW Adjustment/First Dot Adjustment (p.120): error correction.
5.2.6 PG Adjustment (p.122) judging standard is corrected.

Chapter 6
6.1.3 Lubrication (p.131): Grease G-77 EPSON code is added.

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

CONTENTS
Chapter 1 Product description

Chapter 3 Troubleshooting

1.1 Overview .............................................................................................................. 9
1.1.1 Differences between R260/265/270 and R360/380/390............................ 9
1.2 Basic Specifications............................................................................................ 10
1.2.1 Printing .................................................................................................... 10
1.2.2 Interfaces ................................................................................................. 11
1.3 Standalone Printing (R360/R380/R390 only) .................................................... 13
1.3.1 Direct Print of Still Images...................................................................... 13
1.3.2 Direct Print of Movie Frames.................................................................. 14
1.4 Backup Function (R360/R380/R390 only)......................................................... 15
1.5 CD/DVD Print (R360/R380/R390 only) ............................................................ 18
1.6 Operation Panel .................................................................................................. 19
1.6.1 Operation Panel ....................................................................................... 19
1.6.2 Indicator (LED) ....................................................................................... 20
1.7 Specifications Common to the Models............................................................... 21
1.7.1 Electric Specifications ............................................................................. 21
1.7.2 Environmental Condition ........................................................................ 21
1.7.3 Durability................................................................................................. 21
1.7.4 Noise Level.............................................................................................. 21
1.7.5 Dimensions .............................................................................................. 22

3.1 Overview ............................................................................................................
3.1.1 Troubleshooting on Motors and Sensors.................................................
3.2 Error/Warning Indications..................................................................................
3.2.1 Error Indication Method ..........................................................................
3.3 Troubleshooting by Error Message ....................................................................
3.3.1 Troubleshooting Problems with Error Messages ....................................
3.4 Troubleshooting by Symptom ............................................................................
3.4.1 Problems in Printing Operation ...............................................................
3.4.2 Power Problems.......................................................................................
3.4.3 Ink-related Problems ...............................................................................
3.4.4 Problems with Interfaces .........................................................................

Chapter 2 Operating Principles
2.1 Overview ............................................................................................................ 24
2.1.1 Printer Mechanism................................................................................... 24
2.1.2 Motors & Sensors .................................................................................... 25
2.2 Electrical Circuit Operating Principles............................................................... 26
2.2.1 Main Features .......................................................................................... 26
2.2.2 Components of Control Boards ............................................................... 27
2.2.3 Circuit Block Diagram ............................................................................ 28
2.3 Banding Reduction System (BRS) / Paper Feed Amount Profile Correction (PFP) 30

32
32
33
33
36
36
48
48
53
53
55

Chapter 4 Disassembly/Assembly
4.1 Overview ............................................................................................................
4.1.1 Precautions ..............................................................................................
4.1.2 Tools ........................................................................................................
4.1.3 Screws .....................................................................................................
4.1.4 Work Completion Checklist ....................................................................
4.1.5 Required Preparation before Disassembly ..............................................
4.1.6 Orientation Definition .............................................................................
4.1.7 How to Unlock the Carriage....................................................................
4.1.8 Sharp Metal Edges (Danger!)..................................................................
4.1.9 Differences in Disassembly Procedure by Model ...................................
4.1.10 Disassembly/Assembly Procedures.......................................................
4.2 Removing Exterior Parts/Components...............................................................
4.2.1 Paper Support ..........................................................................................
4.2.2 Printer Cover ...........................................................................................
4.2.3 Front Cover..............................................................................................
4.2.4 Right Housing / Left Housing / USB Housing........................................
4.2.5 Upper Housing ........................................................................................
4.2.6 Panel Unit ................................................................................................
4.2.7 EMI Frame / Waste Ink Tray ..................................................................

57
57
58
58
59
61
61
62
62
63
64
65
65
65
66
66
68
69
70

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.2.8 Right Front Housing / Left Front Housing .............................................. 72
4.2.9 Front Housing .......................................................................................... 73
4.3 Removing Control Boards.................................................................................. 76
4.3.1 Removing the USB Board (R260/R265/R270 only) ............................... 76
4.3.2 Removing the Main Board Unit .............................................................. 78
4.3.3 Disassembling the Main Board Unit ....................................................... 80
4.3.4 Removing the Card Board (R360/R380/R390 only) ............................... 82
4.3.5 Disassembling the Panel Unit.................................................................. 83
4.3.6 Middle Housing ...................................................................................... 86
4.4 Removing the Printer Mechanism ...................................................................... 87
4.4.1 Removing the Printer Mechanism ........................................................... 87
4.5 Disassembly of the Printer Mechanism ............................................................. 89
4.5.1 CR Scale ................................................................................................. 89
4.5.2 APG Unit ................................................................................................ 90
4.5.3 Printhead................................................................................................. 91
4.5.4 Waste Ink Pad......................................................................................... 94
4.5.5 P/S Assy.................................................................................................. 94
4.5.6 Stacker Assy ........................................................................................... 95
4.5.7 Ink System .............................................................................................. 97
4.5.8 CR Motor................................................................................................ 99
4.5.9 EJ Frame Assy ....................................................................................... 100
4.5.10 PF Encoder / PF Scale / PF Motor...................................................... 102
4.5.11 ASF Unit............................................................................................. 104
4.5.12 CR Unit............................................................................................... 105
4.5.13 Upper Paper Guide ............................................................................. 108
4.5.14 Front Paper Guide Assy/APG Sensor Assy........................................ 109
4.5.15 CDR Guide Detection Assy................................................................. 111

5.3 Banding Reduction System (BRS) Adjustment/ Paper Feed Amount
Profile (PFP) Correction................................................................................... 124
5.3.1 Overview ............................................................................................... 124
5.3.2 Adjustment Procedure ........................................................................... 125

Chapter 6 Maintenance
6.1 Overview ..........................................................................................................
6.1.1 Cleaning.................................................................................................
6.1.2 Service Maintenance .............................................................................
6.1.3 Lubrication ............................................................................................

130
130
130
131

Chapter 7 Appendix
7.1 Exploded Diagram / Parts List ......................................................................... 138
7.2 Electrical Circuits ............................................................................................. 138

Chapter 5 Adjustment
5.1 Adjustment Items and Overview ......................................................................
5.1.1 Servicing Adjustment Item List.............................................................
5.1.2 Replacement Part Adjustment Items .....................................................
5.2 Adjustment by Using Adjustment Program .....................................................
5.2.1 Top Margin Adjustment ........................................................................
5.2.2 Head angular adjustment .......................................................................
5.2.3 Bi-D Adjustment ...................................................................................
5.2.4 PW Adjustment/First Dot Adjustment ..................................................
5.2.5 PF Adjustment .......................................................................................
5.2.6 PG Adjustment ......................................................................................

113
113
116
118
118
118
119
120
121
122

CHAPTER

PRODUCT DESCRIPTION

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

1.1 Overview

1.1.1 Differences between R260/265/270 and R360/380/390

Stylus Photo R260/R265/R270 and R360/R380/R390 are A4 home-use photo printers.
Besides printing on papers, printing directly on CDs/DVDs are available. The main
features are;

Printing

Offers up to 5760(H) x 1440(V) dpi resolution

6-color individual ink cartridges

Borderless, edge-to-edge photo printing is available for a variety of paper
types provided by Epson

Appearance
R360/R380/R390
LCD
Infrared light
receptive spot

Operation Panel

USB
(PictBridge/
USB-Direct
Print/external
USB storage
devices)

High-speed and high-quality printing with UBEC, multi-common

Front loading tray for CDs/DVDs

Prints with a low noise level

Supporting ESC/P-R Level-1 command offers printing of RGB data sent from
a host PC.

Memory card
slot

R260/R265/R270

Direct print from a memory card (R360/R380/R390 only)

LED

An incorporated memory card reader allows direct photo printing from a memory
card.

USB
(PictBridge/
USB-Direct
Print)

Convenient photo selection menus; “View and Print Photos” (number of
copies can be set per photo), “Print All Photos”, “Print by Date”. Image edit
functions such as “Zoom Print” are also provided.
Supports superimposing of P.I.F. layout that conforms to Print Image Framer
Ver.2 or Ver.3 on a selected photo.

Figure 1-1. Difference in Appearance

Functional differences
Table 1-1. List of Functional Differences

Other special functions (R360/R380/R390 only)

Function

Doing layout with photos in a memory card for printing on CDs/DVDs and
printing CD/DVD jackets can be made viewing the LCD.
Movie files in a memory card can be played back and viewed on the LCD.
Specifying a frame of the movie and printing it is available.

3.5inch 320X240 dot high-definition LCD (R360/R380/R390 only)

Product description

Operation
buttons

Overview

R360/380/390

R260/265/270

Color LCD

√

Connection with USB DSC
devices
USB storage device

√

Memory card slot

√

Printing on CDs/DVDs without a PC

√

Printing frames of a movie file

√

Memory card backup

√

USB-Direct Print/PictBridge

√

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

1.2 Basic Specifications

Paper Feeding
Table 1-3. Paper Feeding Specifications

1.2.1 Printing

Item

Basic Specifications
Table 1-2. Basic Specifications
Item

Description

Print method

On-demand inkjet printer

Print head

Black ink: 90 nozzles
Color ink: 90 nozzles x 5 colors (C, M, Y, LC, LM)

Printing direction

Bi-directional shortest-distance printing with logic seeking

Resolution

5760 x 1440 dpi at max.

Input buffer

64K bytes

(1)

(2)

Friction feed with ASF (Auto Sheet Feeder)

Feed path

Feeds from the top and ejects from the front

Feed speed (25.4mm feed)

R360/380/390: 230.91 mm/sec (9.1 inch/sec)
R260/265/270: 110.00 mm/sec (4.3 inch/sec)

Line pitch

Programmable in units of 0.0176mm (1/1440inch)

Functions to prevent direct print on the platen
Table 1-4. Platen Print Prevention Functions
Print mode

Printhead

(1)

(1) = 0.846mm (24/720inch)
(2) = 6.209mm (176/720inch)
(1)

(2)

Description

Paper feed method

Function

Borderless print

The prevention function works according to a detected paper
top and width.

Print with margins

The prevention function works according to a paper width
detected when printing the 1st page of the 1st job.

Economy print mode

The prevention function does not work.

Color Assignment
A#90

B#90

Paper feeding direction

A#89

B#89

A#88

B#88

A
A#3
A#2
A#1

0.141mm
(1/180inch)

C#90

D#90

C#89

D#89

C#88

D#88

B#3
B#2
B#1

C#3
C#2
C#1

E#90

D#2
D#1

F#89

E#88

D#3

F#90

E#89

F#88

E#3
E#2
E#1

A: Black
B: Yellow
C: Light magenta
D: Light cyan
E: Cyan
F: Magenta

F#3
F#2
F#1

0.282mm
(1/90inch)

14.95mm
22.81mm
Carriage moving direction

Figure 1-2. Nozzle Configuration

Product description

Basic Specifications

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

1.2.2 Interfaces

USB Host Port
Table 1-6. USB Host Port Specifications

The printers are equipped with the following interfaces.
Item

USB I/F

USB DEVICE (for connecting a PC)
*1

USB HOST (for connecting a DSC or USB storage device, or for wireless
printing using a Bluetooth adaptor (option))

Memory card slot*2 (multi-slot)
Infrared port *2
(for infrared communication with a device such as a cellular phone)
NOTE *1 : Stylus Photo R260/265/270 supports DSC only.
*2 : Stylus Photo R360/380/390 only.

Supported external USB storage devices and Bluetooth adaptors,
and devices available for the infrared communication can be
checked on Epson website.

C H E C K
P O IN T

Description

Standard

Universal Serial Bus Specifications Revision 2.0
Universal Serial Bus Mass Storage Class Bulk-Only Transport Revision 1.0”
(R360/380/390 only)

Transfer rate

480Mbps (High Speed Device)

Data format

NRZI

Connector type

USB Series A

Recommended cable
length

2 meters or shorter

1.2.2.2 Infrared Port (R360/R380/R390 only)
Table 1-7. Infrared Port Specifications
Item

Description

Communication
standard

Conforms to IrDA ver.1.3 (Low Power) and other IrDA communication standards

1.2.2.1 USB Interface

Communication
speed

9.6kbit/s - 115.2kbit/s, 0.576Mbit/s, 1.152Mbit/s, 4.0Mbit/s

USB Device Port

Communication
distance

0 to 20cm (with no obstructions)

Table 1-5. USB Devise Port Specifications
Item

Description

Standard

Universal Serial Bus Specifications Revision 2.0
Universal Serial Bus Device Class Definition for Printing Devices Version 1.1

Transfer rate

480Mbps (High Speed Device)

Data format

NRZI

Connector type

USB Series B

Recommended cable
length

2 meters or shorter

Product description

Supported object
data type

Basic Specifications

•
•
•
•
•

JPEG
vNote
vCard
vCalendar
vMessage

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

1.2.2.3 Memory Card Slot (R360/R380/R390 only)
Table 1-8. Compatible Card Types by the Card Slot
Priority

Slot

CF Type II

xD-Picture card

Memory Stick/
Memory Stick
PRO

Compatible Card Type
Compact Flash

Standard
CF+ and CompactFlash Specification Revision 2.0 compliant

Memory card only

xD-Picture card

xD-Picture Card Specification Version 1.20 compliant

Supports Type M/H

Memory Stick

MemoryStick Standard version 1.40-00 compliant

max: 128MB
Includes Memory Stick with memory selection
function.

Microdrive

MagicGate Memory Stick
Memory Stick PRO

Copyright protection function is not supported.
MemoryStick Standard Memory Stick PRO Format Specifications version 1.01-00 compliant Copyright protection function is not supported.

Memory Stick Duo/Pro Duo
3

SD/MMC

Remarks

An adaptor is required.
SD Memory Card Specifications / PART1. Physical Layer Specification Version 2.0
compliant

miniSD/microSD

An adaptor is required.

SDHC

Speed Class is not supported.

miniSDHC/microSDHC

An adaptor is required.
Speed Class is not supported.

MMC

MultiMediaCard System Specification Version 3.31 compliant

Note : Only one medium is accessible at a time either from the printer or a PC. When multiple media are detected at power-on, the printer accesses one by one in the predetermined order given in the
priority column. When a medium in an enabled slot is removed, the next priority slot becomes enabled if a medium is in the slot. Reinserting the medium in the next priority slot is not required.
If no media is detected, the CF slot becomes enabled. Removing/reinserting media in disabled slots does not affect the access priority.
When a target medium does not become accessible because of another medium inserted in a slot that has higher priority than the target one, remove the another medium in order to enable the
target slot.

Notes on handling memory card by access method
When accessing media from the printer:
Frame numbers are automatically assigned to image files in an accessible medium. The total number of image files does not change if another medium is inserted into a disabled slot.
When accessing media from a Windows PC:
One removal disk drive is displayed even when multiple media are inserted into the printer slots. A medium in an enabled slot is accessed from the “removal disk drive”.
When accessing media from a Macintosh PC:
A medium in an enabled slot is mounted on the desktop. Another medium inserted in a disabled slot is not mounted.

Product description

Basic Specifications

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

1.3 Standalone Printing (R360/R380/R390 only)
The Stylus Photo R360/R380/R390 offers Direct-Print function that allows the user to
print directly from a memory card without using a PC. Besides printing still images,
printing frames of a movie file is also available. The Memory Card button on the
operation panel displays menus for printing both still and movie images.

1.3.1 Direct Print of Still Images

Revision B
PRINT Image Framer (P.I.F.) file (*.USD)
A file that contains layout information that conforms to PRINT Image Framer
Rev2.1. Only files in the “¥EPUDL¥” directory are valid.
PRINT Image Framer (P.I.F.) file (*.FD2)
A file that contains layout information that conforms to PRINT Image Framer
Rev.3.1. The printer recognizes the file in a medium regardless of the directly in
which the file exists. This file is classified into two styles; template style and
complete style.

File System

Files that conforms to DCF Version 1.0 or 2.0 can be used by the standalone print
function of this printer. Compatibility of other file systems is not guaranteed.
Compatibility of file systems available with the card reader function depends on the
host specification.

Template style
Defines frame data to be combined with images that can be specified at the
time of printing.

Complete style
Defines completed layout data that contains images and frames.

NOTE: For the detailed specification of DCF, see “Camera File System Standard DCF
Version 2.0, JEIDA-CP-3461”

C H E C K
P O IN T

Media Format
DCF Version1.0 or 2.0 compliant format.
DOS FAT format (FAT12/FAT16/FAT32*1) with single partition (basic partition)
CD-R media: ISO9660(Joliet) format
DVD media: ISO9660(Joliet) or ISO9660(Joliet)&UDF bridge format*2
NOTE *1 : FAT32 is permitted for media allowed to be used by corresponding memory card
standards.
*2 : UDF-formatted DVDs are not supported.

Files saved in the directory (or its sub directory) listed below are
not supported for printing.

Hidden or System folder
“RECYCLED” folder
“PREVIEW” folder (stores thumbnails in CASIO DSCs)
“SCENE”: folder (stores data for best-shot function in CASIO DSCs)
“MSSONY”: folder (stores e-mail images, voices, movies, or
uncompressed images in SONY DSCs)
“DCIM¥ALBUM¥IMAGE”: folder (stores data for album function in
CASIO DSCs)

Valid Image Sizes

File Type

Available image sizes for stand-alone print are as follows:

File types available for the standalone print are as follows:

Horizontal: 80 ≤ X ≤ 9200 (pixel)

JPEG file (*.JPG)
A photo data file that conforms to Exif Version 2.21
(Exif version 1.0/2.0/2.1/2.2/2.21 are supported)

Vertical: 80 ≤ Y ≤ 9200 (pixel)

TIFF file (*.TIF)
An uncompressed RGB photo data file that conforms to Exif Version 2.21
(Exif ver. 1.0/2.0/2.1/2.2/2.21 are supported)
Camera specification file (*.MRK)
A definition file required when printing using settings made on a camera.
“AUTPRINT.MRK” file that has a full pathname of up to 32 characters is valid.

Product description

NOTE: This product supports up to P.I.F. Rev.3 level 1.

Maximum Number of Photo Data Files
The printer can handle up to 999 photo data files in a single memory card. If the
number of files stored in a card exceeds the limit, first detected 999 files become valid
and others are ignored displaying the total number of files as 999. (1 to 999th photo
files are printed when Print All or index print is selected.) Since the file detecting order
changes depending on how the files are stored (folder hierarchy or other factors), it is

Standalone Printing (R360/R380/R390 only)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
not guaranteed which files are selected when the number of files is 1000 or more.
When photo data files to which a camera has assigned numbers over 999 are specified
to be printed, they can be printed unless the total number of files exceeds 999.

File Sort
The printer sorts all the photo data files in a memory card using their full pathnames
(such as “\DCIM\100EPSON\EPSN0000.JPG”) and assigns numbers to them. Because
the number assignment rule is specific to the printer, the numbers assigned by the
printer do not necessarily match the numbers assigned by a camera.

File Sort Rule
The printer sorts photo data files by their full pathnames in ASCII order.
NOTE: The sorting may fail or be completed improperly if multiple same full pathnames
exist. (the existence is not allowed under normal MS-DOS environment.)

Date Data Acquisition

Revision B
Image files associated with P.I.F.3 script
When an image file associated with P.I.F.3 script file include a rotation tag, the image
is rotated as specified by the tag every time it is printed. If the image is printed with a
prestored or imported P.I.F. frame that has not associated with any images, rotation
direction of the image may differ from that of an image which has not associated with
P.I.F.3 script.

1.3.2 Direct Print of Movie Frames
The user can view a movie in a memory card on the printer LCD and select a desired
frame of the movie and print the frame. The following two options (1 frame/12 frames)
are provided.
Table 1-9. Movie Print
Printing Options
1 frame printing

• When “Movie Enhance” setting is ON, selected one frame and the
next two frames are printed.
• When “Movie Enhance” setting is OFF, the selected one frame is
printed.

12 frames printing

• The user is required to select a start frame and an end frame. The
printer divides the selected portion of a movie into 12 frames to be
printed.
“Movie Enhance” setting cannot be made.

The printer acquires the date and time data of each photo data file according to the
priority list given below.
1.

From a digital camera. Acquires date and time data conforms to digital camera
standard format (Exif).

From a PC or other external device. Acquires date and time data (timestamp of the
file) assigned by the file system compatible with MS-DOS.

Fixed date and time (1 January 1980 00:00:00)

Note that the acquired date and time of each photo data file is not necessarily the exact
date of shooting the photo. The date and time data can be updated after shooting by
digital camera’s calendar setting, post-processing or restoring of the photo data. If the
data has been updated, the printer acquires the updated date and time information.

Function

Supported movie format
Supported movie file types are as follows.
Size of a frame to be printed must be less than 848x480 pixels.
• Motion Jpeg Quicktime (*.MOV)
• Motion Jpeg AVI (*.AVI)
• Mpeg-1 (*.mpg)

Date Range
The printer can handle the following range of date. If photo data files have date and
time information outside the range, the printer cannot sort files correctly.
1 January 1980 00:00:00 to 31 December 2099 23:59:59

Maximum Number of Copies
Up to 99 copies can be set per image unless the total number of copies for each photo
print operation exceeds 999.

Product description

Standalone Printing (R360/R380/R390 only)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

1.4 Backup Function (R360/R380/R390 only)

Available media type
Table 1-10. Available Media Type

Stylus Photo R360/R380/R390 allows the user to easily make a backup of his/her
memory card without using a computer. Furthermore, photos in a backup copy can be
printed directly from the printer.

External Device

Backup entire data in a medium (CF, Smart Media, Memory Stick, SD, xDPicture Card).

Creates a backup folder automatically in the destination medium each time a
backup is carried out

Displays a warning message when data size to be backed up exceeds the
destination medium capacity.

Direct print of the backed up data is available.

Formats the destination medium when the medium has not been formatted or
formatted in an unreadable format. (this does not work for CD-R/DVD-R
drives)

Remarks

MO drive

MO
• 128MB
• 230MB
• 640MB
• 1.3GB

• DOS/Windows-formatted MO is recommended.
• Reformatting a pre-formatted MO is impossible.
• MOs formatted in an unreadable format such as
Macintosh HFS or Windows NTFS are
reformatted.

CD-R/RW drive

CD-R
• 640MB
(74min.)
• 700MB
(80min.)

• CD-RW media cannot be used due to the
difference of recording method.
• Backup to a CD-R once burned using a device
other than the printer is not guaranteed.

DVD-R drive

DVD-R
• 4.7GB
(120min.)

• DVD+R, DVD±RW, DVD-RAM media cannot
be used due to the difference of recording
method.
• Backup to a DVD-R once burned using a device
other than the printer is not guaranteed.

Function summary

Media Type

Available external devices

Universal Serial Bus Mass Storage Class Bulk-Only Transport Revision 1.0
compliant with any of the following Subclass code
• 0x06 (SCSI transparent command set)
• 0x05 (SFF-8070i command set)
• 0x02 (SFF-8020i command set)

USB DIRECT-PRINT compliant Digital Still Camera

DPS Version 1.0 compliant Digital Still Camera

C H E C K
P O IN T

Each medium can be rewritten only a limited number of times as
described below.
• MO: max. 512 times (001 to 512)
If any files other than backup folders exist in the route directly,
the max. number of writings becomes less than 512 due to the
MS-DOS restriction. When more than 512 times of writing
history of an inserted MO is detected, the printer handles it as a
backup error (file name error, folder hierarchy error).
• CD-R 640MB max. 47 times
700MB max. 50 times
The number of writings is limited as shown above because each
session information must be saved.
• DVD-R 4.7GB max. 274 times
The number of writings is limited as shown above because each
session information must be saved.

Product description

Backup Function (R360/R380/R390 only)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Writing Format for CD-R Media

Backup Restrictions

Writing to CD-R media is made in multisession type (Model 1) and ISO-9660 (Joliet)compliant format.
Files or folders whose name includes an unsupported character code or is too long (file/
folder name must be less than 8 characters, and the extensions must be less than 3
characters), the names are automatically changed as explained below.

File name: EPSONXXX.JPG
Folder name: EPDIRXXX

NOTE 1 : 001-999 numbers are applied to XXX in ascending order.
2 : An unsupported character-code used in the extension is replaced with an underbar.
3 : During a single backup operation, the number of automatic change of file/folder names
is limited to 999 times. When it exceeds, no more files/folders that contain an
unsupported character-code cannot be backed up.
4 : If a file or folder name that is automatically changed due to an unsupported character
code is already exists in the medium, the change is cancelled and the file or folder cannot
be backed up.

Browsing an external device from a PC cannot be made.

The printer and an external device must be directly connected with a USB
cable. Connection via a HUB is not supported.

A connection with a PC must have been disconnected before starting a backup
in order to establish exclusive access over the medium to be backed up. There
is no need to physically disconnect the PC (disconnect the USB cable).

Partitioned media cannot be used for backup.

Writing backup data stored in a medium back to a memory card or other
media cannot be made because it may destroy the data in a DSC.

Since the printer does not have calendar function, created date and time of
backup files is the date and time initially assigned or updated by a device
other than the printer.

Writing Format for DVD-R Media
Writing to DVD-R media is made in UDF 1.50 (ISO9660 Bridge) format. The file
name length and the path length have the following limitations.

File name length: Max. 255 bytes

Path length: Max. 1023 bytes

NOTE: Characters available for a folder and file name are capital alphanumeric and
underbars. Characters other than those are replaced with underbars.
C H E C K
P O IN T

A memory card that has 8-level or more hierarchy of directories
cannot be backed up to both a CD-R and DVD-R.

Operation After Backup to CD-R/DVD-R Media
The CD-R/DVD-R is automatically ejected from the external device.

Product description

Backup Function (R360/R380/R390 only)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Backup-related errors
Table 1-11. Backup-related Errors
Error

Description

Message

Remedy

Backup error
(no external connection)

No external device is detected when a backup is attempted.

External device is not connected or media is not inserted. Connect an external device.
Backup canceled.

Backup error
(insufficient external media capacity)

Free space of the destination medium in the external device is Insufficient space on the backup device.
not enough to save the data.
Cannot back up files.

Replace the medium with a one that has
enough space.

Backup error
(no card)

No memory card is detected when backing up memory card is No memory card in slot.
attempted.
Backup canceled.

Insert a memory card.

Backup error
(connecting to PC)

Backing up memory card is attempted when a PC is
connected.

Disconnect the connection with the PC.

Disconnect from PC before backing up
files.

Backup error
A hexadecimal 8-digit error code appears below the message; “Backup canceled” when a backup error occurs.
The leftmost 2-digit shows an error code controlled by the printer firmware. See Table 1-12. Backup Error FW Control Code List on the next page to identify the error cause shown
by the 2-digit error code.

8-digit Error Code
(the numbers are dummy)

11 22 33 44

2-digit Error Code controlled by the printer firmware
(the numbers are dummy)

Figure 1-3. Backup Error Message and Error Code

Product description

Backup Function (R360/R380/R390 only)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

The table below lists the error codes controlled by the printer firmware.
Table 1-12. Backup Error FW Control Code List
Meaning

Code

Meaning

1.5 CD/DVD Print (R360/R380/R390 only)
Stylus Photo R360/R380/R390 provides the Print CD/DVD button that allows the user to
easily access the menus for printing on CDs/DVDs and their jackets. The menus include the
following layout options. The user can select one of the layouts and choose photos up to 12
in a memory card to be printed.

0x00

No error

0xC0

No files to be backed up

0x10

Album function error

0xE7

Parameter error

0x20

Backup function error

0xE8

File open error

4 layouts for CD/DVD label printing

0xA0

Other ATAPI/SCSI command error

0xE9

Internal buffer overflow

2 layouts for CD/DVD jacket printing on A4 sized paper

0xA1

ModeSense command error

0xEA

CD/DVD format error

0xA2

ModeSelect command error

0xEB

Not used

0xA3

Get Disc Information command
error

0xEC

Insufficient memory

0xA4

Get Track Information
command error

0xED

Some data exist in the destination
directory

0xA5

Synchronize Cache command error

0xEE

Not used

0xA6

CloseSession command error

0xEF

Write-protect error

0xA7

Read command error

0xF0

Read/write error

0xA8

Write command error

0xF1

Invalid file open mode

0xA9

Set Speed command error

0xF2

Seek error

0xAA

Eject command error

0xF3

Overflow of root directory

0xAB

Drive lock command error

0xF4

Overflow of file descriptor

0xAC

GetConfigration command error

0xF5

Invalid path name

0xAD

Verify command error

0xF6

No file exist

0xAE

Device error

0xF7

Medium was exchanged

0xB8

Short file name convert error

0xF8

Unformatted medium

0xB9

Unsupported device

0xF9

Device is not ready

0xBA

No medium

0xFA

Invalid device handle

0xBB

Not writable medium

0xFB

Invalid file descriptor

0xBC

Unsupported medium

0xFC

Not used

0xBD

Hierarchical directory error

0xFD

Backup initialization failed

0xBE

Path length is too long

0xFE

Acquiring memory pool failed

0xBF

File name is too long

0xFF

System error

Product description

NOTE: The Stylus Photo R260/R265/R270 do not provide the standalone CDs/DVDs
print function. To print directly on CDs/DVDs with those models, the print setting
must be made on a PC and sent to the printer.

CD/DVD Print (R360/R380/R390 only)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

1.6 Operation Panel

Table 1-13. R360/R380/R390 Button Functions
Button

1.6.1 Operation Panel

Print CD/DVD

Setup

Displays various setup menus such as maintenance menus (Change
Ink Cartridge, Head Cleaning, Nozzle Check, etc.), Backup Memory
Card menu and option setting menus (Bluetooth settings, etc.).

Accepts the selection or changed settings.

Back

Undoes the last action made by the operation panel.

Cross key
Selects a menu item or setting.
(left/right/up/down)

Appearance of the operation panels are shown below.

Stylus Photo R360/R380/R390 Operation Panel
Power LED

Function
Displays the menu to print directly on CDs/DVDs, or jackets for
them.

10 Display/Crop

Sets scale of enlargement of an image. Switches the display between
an image and image information and 16-thumbnail view.

11 Print Settings

Displays a print setting menu such as layout, print density according
to the currently selected mode.

Copies
(+/-)

Increases/decreases the number of copies.

Mode LEDs

Figure 1-4. Stylus Photo R360//R380/R390
NOTE: The operation panel shown above is that of a model for EAI. The location and
functions of the buttons and LEDs, however, do not differ by destination.

Table 1-13. R360/R380/R390 Button Functions
Button

Function

Power

Turns the printer On or Off.

Start

Starts printing.

Stop

• At standalone printing, cancels the operation and returns to the
menu.
• When performing a print job sent from a PC, cancels the job and
ejects paper.
• In cases other than above, returns the current print settings to their
factory default and displays the top menu screen of the current
mode. (When pressed during printing, returns to the previous
menu screen without resetting the settings.)

Memory Card

Displays the menu to print photos/movies stored in a memory card.

Product description

Operation Panel

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
Stylus Photo R260/R265/R270 Operation Panel
Power LED

Ink LED

Paper LED

Revision B

1.6.2 Indicator (LED)
Stylus Photo R360/R380/R390
These models are equipped with a 3.5inch color LCD (320x240) and one Power LED
and two Mode LEDs on their control panel.
The LCD displays menus for selecting function, making settings, and a status of the
printer.
• Power LED (green):

Lights during the printer is powered. Flashes when printing or other operations are
in progress.
• Mode LEDs (green):

Lights while the corresponding mode is selected.
Figure 1-5. Stylus Photo R260/R265/R270

• Card LED (green):

Located beside the memory card slots. Kept on while a memory card is in the slot,
and flashes while the card being accessed.

Table 1-14. R260/R265/R270 Button Functions
Button

Function

1 Power

Turns the printer On or Off.

2 Ink

Carries out ink cartridge replacement sequence, or runs a cleaning.

3 Paper

Feeds/ejects paper.

Stylus Photo R260/R265/R270
Three LEDs; power, ink, paper are provided.
• Power LED (green):

Lights during the printer is powered. Flashes when printing or other operations are
in progress.
• Ink LED (red) / Paper LED (red):

Lights or flashes when an error occurs.
C H E C K
P O IN T

Product description

Operation Panel

Refer to Chapter 3 Troubleshooting for details on the LCD/LED
displays.

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

1.7 Specifications Common to the Models

1.7.2 Environmental Condition
Table 1-17. Environmental Condition

1.7.1 Electric Specifications

Item

Table 1-15. Electric Specifications
Item

100-120V model

Temperature*1

220-240V model

Humidity (no condensation)*1

Rated voltage

100-120 VAC

220-240 VAC

Impact resistance

Input voltage range

90 - 132 VAC

198-264 VAC

Vibration resistance

0.6 A
R260/265/270: max. 0.9A
R360/380/390: max. 1.1A

0.3 A (max. 0.5A)

Rated current
Rated frequency

50 - 60 Hz

Input frequency
range

49.5 - 60.5 Hz

Dielectric strength

Note *1:
*2:
*3:

Operating

Storage*2

10 to 35 °C

-20 to 40 °C*3

20 to 80%, RH

5 to 85%, RH

10-3

2 G, 2 x 10-3 seconds

1 G, 1 x

seconds

0.15G

0.50G

Must be within the range shown in Fig.1-6.
Non-operating with unpacked.
Must be less than 1 month at temperature 40 ºC.

R260/265/270: 3000 V for 1 minute
R360/380/390: AC 1000 Vrms for 1 min., AC 1200 Vrms for 1 sec.

Energy conservation Energy Star compliant
Safety standard

UL60950
CSA22.2 No.60950

EN60950

EMC

FCC part 15 subpart B Class B
CAN/CSA-CEI/IEC
CISPR 22 Class B

EN 55022 (CISPR Pub.22) Class B
EN 61000-3-2
EN 61000-3-3
EN 55024
AS/NZS CISPR22 Class B

Table 1-16. Power Consumption
Printer status
Printing*1
Sleep mode
Power off mode

Model Name

100-120V model

Figure 1-6. Temperature/Humidity Range

220-240V model

R260/R265/R270

Approx. 12W

1.7.3 Durability

R360/R380/R390

Approx. 17W

Printer: 16,000 pages (A4/Letter) or 5 years whichever is faster

R260/R265/R270

Approx. 1.1W

Approx. 1.2W

R360/R380/R390

Approx. 4.5W

Approx. 5.0W

Approx. 0.2W

Approx. 0.4W

R260/R265/R270
R360/R380/R390

Note : When the printer is kept idle for 3 minutes, it goes into standby mode that saves current
to the motors.
Note *1: When performing a print job sent from a PC. Printing Letter Pattern on A4 sized
plain paper (the test conforms to ISO/IEC10561).

Product description

Printhead: 6 billion shots per nozzle or 5 years whichever is faster

1.7.4 Noise Level
R260/R265/R270: Approx. 42 dB (when copying according to ISO7779)
R360/R380/R390: Max. 42 dB (during standalone printing according to ISO7779)

Specifications Common to the Models

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

1.7.5 Dimensions
Table 1-18. Dimensions
Item
Weight
With covers closed

Dimensions
(W x D x H) With covers opened

Product description

R260/R265/R270

R360/R380/R390

6.2 kg

6.6 kg

453 x 337 x 194 mm

453 x 343 x 194 mm

453 x 538 x 285 mm

450 x 538 x 285 mm

Specifications Common to the Models

CHAPTER

OPERATING PRINCIPLES

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

2.1 Overview

Table 2-2. Main Control Boards
Board

Function

This chapter describes the operating principles of the printer mechanism and electric
circuit boards of Stylus Photo R260/R265/R270 and R360/R380/R390.

Card Board
Located on the Middle Housing. Incorporates memory card slots,
(R360/R380/R390 only) USB HOST interface, and an infrared communication circuit.

2.1.1 Printer Mechanism

USB Board
Located on the Middle Housing. Incorporates a USB HOST interface.
(R260/R265/R270 only)

The main components of the printer mechanism are shown in the table below.
Table 2-1. Printer Mechanism Main Components
Component

Function

PF Encoder Sensor

CR Unit

Moves along the CR shaft to print on paper being powered by the CR motor.
The unit includes Printhead, PW sensor, and CR encoder sensor.

APG Unit

Moves the carriage upward/downward to adjust the platen gap being powered by
the PF motor. There are 4 preset levels of platen gap and the unit moves the
carriage to one of the levels according to the current carriage position detected by
the APG sensor.

PF Unit

Rotates the PF roller shaft to feed paper being powered by the PF motor.

ASF Unit

Being powered by the PF motor, feeds paper loaded on the ASF into the printer
mechanism.

EJ Unit

Being powered by the PF motor, ejects paper or the CDR tray.
The EJ frame moves upward/downward corresponding to the stacker that can be
moved manually so that the frame matches with the paper size.

Located on the right side of the printer mechanism. Covers the printhead with the
Ink System cap holder when the printhead is not used, and draws waste ink out of the
printhead. The waste ink is sent to the Waste Ink Tray through the waste ink tube.

The main control boards are shown in the table below.

APG Sensor

CDR Guide
Sensor

PF Motor

CDR Tray
Sensor

PF Roller Shaft

PW Sensor

CR Encoder
Sensor

Printhead
CR Unit

LD Roller
EJ Frame

PE Sensor

EJ Roller Shaft

Table 2-2. Main Control Boards
Board
Main Board

CR Shaft

Function

CR Lock Lever

Located on top of the printer mechanism and controls all over the
printer operations.

Power Supply Board
(P/S ASSY)

Located on the Lower Housing and generates required voltages for the
printer using the power supplied from the AC power line.

Panel Board

Located inside the Panel Unit and controls the operation panel
including the LCD. (R360/R380/R390 are equipped with a LCD.)

Operating Principles

ASF Unit

Cap ASSY

CR Motor

Ink System
APG Unit

Figure 2-1. Printer Mechanism Diagram

Overview

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

2.1.2 Motors & Sensors
Table 2-3. List of Motors & Sensors
No.
1

Motor/Sensor Name

APG Sensor

Function

PF Encoder Sensor

Printhead

F3-MACH head (6 colors x 90 nozzles)

CR motor

Type: DC motor
Drive voltage: 42V DC ± 5% (voltage applied to the driver)
Coil resistance: 22.7Ω ± 10%
Inductance: 17.5mH ± 25%
Drive method: PWM constant-current chopping

PF motor

Type: DC motor
Drive voltage: 42V DC ± 5% (voltage applied to the driver)
Coil resistance: 21.2Ω ± 10%
Inductance: 17.2mH (1 kHz)
Drive method: PWM

PE sensor

Detecting items: paper end, leading edge of paper
Type: Transmissive photo interrupter

Ink cartridge detector

CSIC

PTS sensor (CR)

Type: Transmissive photo interrupter
Resolution: 180 pulse/inch

PTS sensor (PF)

Type: Transmissive photo interrupter
Resolution: 180 pulse/inch

PW sensor

Detecting items:
• Left/right edges of paper (before/during printing)
• Top edge of paper (before printing)
• Bottom edge of paper (during printing)
• Left/right/top/bottom of CDR (before printing)
Type: Reflective photo interrupter

APG sensor

Detecting items: APG position
Type: Transmissive photo interrupter

CDR Guide sensor

Detecting items: Up/Down status of the CDR Guide
Type: Mechanical contact

CDR Tray sensor

Detecting items: Presence of CDR tray
Type: Mechanical contact

Operating Principles

PF Motor

CR Encoder Sensor

CR Motor
PE Sensor
PW Sensor
CDR Tray Sensor
CDR Guide Sensor

CSIC

Figure 2-2. Motors & Sensors in the Printer Mechanism

Overview

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

2.2 Electrical Circuit Operating Principles

Features of C653Main Board (R260/R265/R270)

The electric circuits of the Stylus Photo R260/R265/R270 and R360/R380/R390
consist of the following boards.
Table 2-4. Main Boards & Model Numbers
Board Name
Main Board

R360/R380/R390

R/260/R265/R270

C658MAIN

C653MAIN

Power Supply Board

C653PSB

Panel Board

C658PNL + C658PNL-B

C653PNL

Card Board

C658STG

Not equipped

USB Board

Not equipped

C653IF

2.2.1 Main Features
Features common to R260/R265/R270 and R360/R380/R390

The newly employed SOC achieves throughput enhancement. The
incorporated USB host function offers USB host High Speed compatibility.

Operations to reduce power consumption
The printer carries out the following operations to go into sleep mode.

Decreases the power voltage
Shuts off photoelectric current of photo interrupter sensors.
Stops the motor drive circuit.
Stops the UDL clock in the ASIC.
De-energizes the motors
Stops the head drive circuit
High-efficiency power supply circuit (R360/R380/R390 only)
Goes into CPU core low-power consumption mode (R360/R380/R390 only)
Cuts power for the preview monitor (R360/R380/R390 only)
Goes into SDRAM self-refresh mode (R260/R265/R270 only)

The circuits support multi-common printing method that achieves high-speed
printing reducing the number of carriage movements.

Features of C658Main Board (R360/R380/R390)

The CPU incorporates an ASIC for controlling memory cards. The ASIC
achieves high-speed access to a card.

Employs SOC06H that incorporates one main processor and six image
processing processors enabling concurrent processing for printing.

16-bit DDR1-SDRAM (166 MHz) memory for image processing on the local
side enables a wide range of memory access.

72 MHz SDRAM is on the CPU bus as a system memory enabling a wide
range of memory access.

By employing a self-powered motor driver, the cost for supplying power to
the RTC (5V) and USB HostVCC (6V), and for motor drive circuit are
reduced.

UBEC (Ultra Block Encode) allows MW buffer size to be reduced to one third
the conventional size.

Equips a 3.5inch Color TFT LCD as standard.

Operating Principles

Electrical Circuit Operating Principles

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

2.2.2 Components of Control Boards
Table 2-5. Components of Control Boards
Incorporated Components

Board Name

R360/R380/R390

R260/R265/R270

Logic circuit
Logic circuit
(ASIC incorporated in the CPU
(ASIC incorporated in the CPU
core, Flash ROM x 1, SDRAM x 1)
core, Flash ROM x 2, SDRAM x 1,

DDR1 x 1)

System

Interface circuit (USB2.0 DEVICE, USB2.0 HOST)
RTC circuit
Panel interface
3.5-inch Color LCD interface
IrDA circuit

Main
Board

Not equipped

Power supply

Printer

Motor control/drive circuit (PF, CR, APG)
Printhead control/drive circuit
Sensor circuits (PE, PF, PW, APG, CDR Guide, CDR Tray)

Regulator circuit
Power switch circuit
Overvoltage protection circuit
ASIC for control

Card Board

USB Board

Not equipped

Panel Board

Power switch circuit
Switch circuit
LED circuit

LCD Module

LCD control circuit
3.5-inch Color LCD panel

Operating Principles

Logic circuit (card control IC)
USB HOST I/F circuit
IrDA I/F circuit
Memory card control circuit

Not equipped

USB HOST I/F circuit

Not equipped

Electrical Circuit Operating Principles

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

2.2.3 Circuit Block Diagram
DDR-DRAM
(IC7)

Data
Address

Flash-ROM
(IC9)
Motor
Driver
(IC2)

Data
Address
SDRAM
(IC11)
RTC
(IC3)

CPU-ASIC
(IC4)

Serial
Flash-ROM
(IC5)

LCD

CN4

C658 Panel Board

CN3

CN14

CR Motor

CN15

PF Motor

CN6

PF Encoder Sensor

CN7

APG Sensor

CN8

PE Sensor

CN9

CDR Guide Sensor
CDR Tray Sensor

CN13

C658 Panel_B Board
C658 STG Board

CN1
USB
(CN2)

Head
Driver
(IC1)

C653 Head Board

CN10
QM1, Q2, Q3

Printhead

CN11
CN12

C653 PSB/PSE Board

CN16

CN5

CR Encoder Sensor
PW Sensor

Figure 2-3. Circuit Block Diagram for R360/R380/R390

Operating Principles

Electrical Circuit Operating Principles

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Flash-ROM
(IC1)

Motor
Driver
(IC8)

SDRAM
(IC2)

RTC
(IC3)

Serial
Flash-ROM
(IC4)

CPU-ASIC
(IC5)

CN14

CR Motor

CN13

PF Motor

CN8

PF Encoder Sensor

CN7

APG Sensor

CN6

PE Sensor

CN4

CDR Guide Sensor
CDR Tray Sensor

C653 Panel Board

CN5
CN10
USB HOST
(CN2)

Head
Driver
(IC7)

Q2, Q5, Q6, Q7

CN12

USB
(CN1)
CN16
C653 PSB/PSE Board

Printhead

CN11

CN3

CR Encoder Sensor
PW Sensor

CN15

C653 Head Board

Figure 2-4. Circuit Block Diagram for R260/R265/R270

Operating Principles

Electrical Circuit Operating Principles

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

2.3 Banding Reduction System (BRS) / Paper Feed Amount Profile Correction (PFP)
Overview
In order to ensure high print quality and high print speed, this product incorporates the Banding Reduction System (BRS) and Paper Feed Profile (PFP) Correction system. The
overview of them is described in the table below.
Table 2-6. Overview of BRS and PFP
Summary

Target Print Mode

Remarks

Paper Type

Paper Size

Resolutions (dpi)

BRS

Conventional models perform overlapping printing (2-path or 4path print) to reduce banding problem. Printers that incorporate the
Banding Reducing System do not perform the overlapping printing.
They carry out 1-path printing correcting ink drop amount for each
raster mode in order to avoid making a gap between each path
(printed line). This enables to achieve both high print quality (less
banding) and high print speed.

Ultra Glossy Photo Paper
Premium Glossy Photo Paper
Glossy Photo Paper
Premium Semigloss Photo Paper

4 x 6 inch
(102 x 152 mm)

720 x 720

---

720 x 720

With BRS, Borderless print

PFP

In the conventional method to improve paper feed accuracy, the
adjustment value is calculated based on a value obtained at a
certain point of paper. Therefore, correcting the total paper feed
amount (from when paper is fed and to when finishing printing)
was impossible. The Paper Feed Amount Profile Correction offers
more precise control over the paper feeding. Paper feed errors are
measured at various points and a correction value is calculated for
each of the points. This enables to ensure print quality in the target
print mode.

Ultra Glossy Photo Paper
Premium Glossy Photo Paper
Glossy Photo Paper
Premium Semigloss Photo Paper

720 x 360

Without BRS,
Borderless print

4 x 6 inch
(102 x 152 mm)

Adjustment/Correction method

Correction values of the BRS and the PFP are automatically calculated when a pattern printed by the printer is scanned by a specified scanner. The created correction
values are stored into the serial flash ROM on the main board, and applied when printing in the target print mode.
C H E C K
P O IN T

For information on how to carry out the BRS and PFP,
See Chapter 5 Adjustment.

Operating Principles

Banding Reduction System (BRS) / Paper Feed Amount Profile Correction (PFP)

CHAPTER

TROUBLESHOOTING

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

3.1 Overview

3.1.1 Troubleshooting on Motors and Sensors

This chapter provides how to troubleshoot problems analyzing the cause based on the
error messages displayed on the printer and the observed symptom. Identify and
troubleshoot the problem referring to the tables on the following pages. When some
parts need to be replaced, make sure to follow the procedure given in Chapter 4 and
carry out required adjustments. If any abnormality is observed in motors or sensors,
check the electrical value referring to the 3.1.1 "Troubleshooting on Motors and
Sensors"(p.32).

The following tables show the normal electric values of each motor and sensor. When
any abnormality is observed in motors and sensors, check their electric values and
compare them with the values given in the tables to see if the motors or sensors are
broken or not.
Table 3-1. Motor Resistance & Measuring Points

Start

Motor Connector

CR Motor

R360/R380/R390: CN14
R260/R265/R270: CN14

Between Pin 1 and 2

22.7Ω ± 10%

PF Motor

R360/R380/R390: CN15
R260/R265/R270: CN13

Between Pin 1 and 2

21.2Ω ± 10%

Sensor
PE Sensor

APG Sensor

Reassembly and adjustment
CDR Guide Sensor

End
Figure 3-1. Troubleshooting Flowchart

Measuring Points

Resistance

Table 3-2. Sensor Checkpoints

Identifying the error cause by the error
message or observed symptom.

Repair or replacement of
parts or components

Motor

CD-R Tray Sensor

Sensor Connector

Signal Level

Status

R360/R380/R390: CN8
R260/R265/R270: CN6
Between Pin 1-2

2.4V or more

No paper

0.4V or less

Paper exists

R360/R380/R390: CN7
R260/R265/R270: CN7
Between Pin1- 2

2.4V or more

Within PG position

0.4V or less

Out of PG position

R360/R380/R390: CN9
R260/R265/R270: CN4
Between Pin1- 2

Open: 2.4V or more

CDR Guide lowered

Close: 0.4V or less

CDR Guide raised

R360/R380/R390: CN9
R260/R265/R270: CN4
Between Pin3- 4

Open: 2.4V or more

CD-R Tray inserted

Close: 0.4V or less

No CD-R Tray

Note : See 2.1.2 "Motors & Sensors"(p.25) for locations of the motors and sensors.

Troubleshooting

Overview

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

3.2 Error/Warning Indications

• Message box on the window of "EPSON Status Monitor 3"

This section describes how the printer indicates an error/warning status with the LCD
and LEDs, or on the screen of the printer driver when a problem arises during various
operations; power-on sequence, paper feeding, ink drawing, printing, and so on.

3.2.1 Error Indication Method

Message Box

The Stylus Photo R360/R380/R390 are equipped with a LCD. You can solve most of
the troubles following the instructions shown on the LCD or on the windows of
“EPSON Status Monitor 3”.

Stylus Photo R360/R380/R390

Error messages are displayed on the LCD.
• Figure 1-1. "Difference in Appearance"(p.9)

Stylus Photo R260/R265/R270

Error messages can be checked with the LEDs and on the windows of “EPSON
Status Monitor 3”.
• Figure 1-5. "Stylus Photo R260/R265/R270"(p.20)

NOTE: The part number of the Ink Cartridges shown in the Status Monitor 3
screen differs by destination.

Table 3-3. LEDs Status (R260/R265/R270)
LED Status

Meaning

No change

Light

Lights up normally

Flash

Flashes at intervals of 0.5 seconds.

Flash 2

Flashes as follows; ON (0.2 sec.) - OFF (0.2 sec.) - ON (0.2 sec.) - OFF (0.4 sec.)

Flash 4

Flashes as follows; ON (0.8 sec.) - OFF (0.2 sec.)

High-speed flash

Flashes at intervals of 0.1 seconds.

Troubleshooting

Figure 3-2. Error Indication on EPSON Status Monitor 3

Error/Warning Indications

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B
Table 3-4. List of Error Messages

R360/R380/R390
Error Name

Messages on the LCD

Communication
error

R260/R265/R270
LED Indications
Power

Paper

Maintenance
request error

Waste ink pad in the printer is saturated.
Contact your dealer to replace it.

Off

Fatal error

Printer error.
Please see your documentation.

Ink cartridge
detection error

Ink cartridges cannot be recognized.
Make sure ink cartridges are correctly
installed.

Light

Ink cover open
error

The ink cartridge cover is open.
Open the printer cover and close the ink
cartridge cover.
Press OK to continue.

Light

Empty cartridge
error

Press the OK button to replace the
cartridges.

Light

Paper jam

Paper jam.
Load paper and press the Start button.
If the error does not clear, repeat the
procedure.

Multi-feed error

Note *:

Multi-page feed error.
Remove and reload the paper, then press
the Start button.

Flash

Error Cause

Check all connections and make sure all devices
are on. If the power was turned off during
printing, cancel the print job. If the error does
not clear, see your printer documentation.

Ink

Off

STM3 Message

Parts inside your printer are at the end of their

service life. See your printer documentation.
(the two LEDs
flashes alternately)
Highspeed
flash

Flash

Light

Delete all print jobs and turn the printer off.
HighRemove any foreign objects from inside the
speed
printer. After a few minutes, turn the printer
flash
back on.
Black: XXXX*
Color: XXXX*
...................
Epson recommends the genuine Epson
cartridges listed above. Click the How to button
for ink cartridge replacement instructions.

Some parts in the printer require
maintenance such as near-full status of
waste ink pad.
An unrecoverable error occurred
inside the printer.

See the table for
Troubleshooting

Table 3-5 (p.36)

Table 3-6 (p.37)

Ink cartridge is not installed or not
installed properly. Or CSIC
information cannot be read and written
to the printer.
The ink change sequence is attempted
with the cartridge cover opened.

Table 3-7 (p.40)

The cartridge runs out of ink.

For sheets of paper, turn off the printer and then
remove any jammed paper by hand. For a CD or
Paper or CDR tray jammed inside the
DVD, remove the CD/DVD tray. Next, press
printer mechanism.
the Paper button on the printer or click the Eject
button if it appears on this screen.

A page has not been printed, multiple pages
have been fed into the printer at once, or the
wrong paper size has been fed into the printer.
Remove and reload the paper. Press the Paper
button if necessary.

Table 3-8 (p.41)

Multiple sheets are fed at a time.

The “XXXX” represents the part number of the Ink Cartridge.

Troubleshooting

Error/Warning Indications

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B
Table 3-4. List of Error Messages

R360/R380/R390
Error Name

No paper error

CDR Tray error

Messages on the LCD
Paper out.
Load paper and press the Start button.

The CD/DVD tray is set incorrectly.
Please correct, then press the Start
button.

R260/R265/R270
LED Indications
Power

Paper

CDR Guide error

The CD/DVD guide is in the CD/DVD
position.
Close the CD/DVD guide.

Troubleshooting

Error Cause

Ink

Light

The front tray is in the CD/DVD
position.
Pull up the tray lever to lower the front
tray to the paper position.
The front tray is not in the CD/DVD
position.
Push down the tray lever to raise the
front tray to the CD/DVD position.

STM3 Message

Reload the paper and set the front tray to the
paper position by pulling up the tray lever. Then
press the Paper button on the printer or click the Paper cannot be fed into the printer.
Continue button if it appears on the screen. To
cancel all print jobs, click the Cancel button.
Reload the tray, then press the Paper button on
the printer.

See the table for
Troubleshooting

Table 3-9 (p.43)

The printer cannot detect the CD/DVD
Table 3-10 (p.45)
tray properly.

For sheets of paper, set the front tray to the
paper position by pulling up the tray lever. For a
CD or DVD, set the front tray to the CD/DVD
position by pushing down the tray lever.

Flash 2

For sheets of paper, turn off the printer and then
High- remove any jammed paper by hand. For a CD or
The CDR guide status does not match
Table 3-11 (p.47)
speed DVD, remove the CD/DVD tray. Next, press
with the print setting.
flash the Paper button on the printer or click the Eject
button if it appears on this screen.
For sheets of paper, set the front tray to the
paper position by pulling up the tray lever. For a
CD or DVD, set the front tray to the CD/DVD
position by pushing down the tray lever.

Error/Warning Indications

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

3.3 Troubleshooting by Error Message
The following tables provide troubleshooting procedure for each error message indicated by the LCD or STM3 screen. When some parts need to be replaced or repaired, make sure
to follow the procedure given in Chapter 4 and carry out required adjustments.

3.3.1 Troubleshooting Problems with Error Messages
Table 3-5. Troubleshooting for Communication Error
Occurrence
Timing

Symptom

Failed Part

Panel Board/
Panel FFC

At power-on

The printer does not
work at all.

P/S ASSY

Printer driver

Main Board

Remedy

1. Is the Panel FFC not connected to the Panel Board 1. Connect the FFC correctly.
and the Main Board?
R360/R380/R390
Main Board: CN3,CN4
R260/R265/R270
Main Board: CN5
2. Is the Panel FFC damaged?

2. Replace the Panel FFC.

3. Is the Panel Board damaged?

3. Replace the Panel Board.

1. Is the P/S ASSY connector cable not connected to 1. Connect the cable correctly.
the Main Board?
R360/R380/R390
Main Board: CN16
R260/R265/R270
Main Board: CN3
2. Is the P/S ASSY cable or the P/S ASSY itself
damaged?

USB cable

Troubleshooting

Check Point

Reference

4.2.6 "Panel
Unit"(p.69) / 4.3.5
"Disassembling the
Panel Unit"(p.83)

4.5.5 "P/S Assy"(p.94)

2. Replace the P/S ASSY.
* If this does not solve the problem, replace the
Main Board Assy.

1. Is the USB cable not connected to the printer and 1. Connect the USB cable correctly.
the PC?

1. The printer driver installed on the PC is not the
1. Install the correct printer driver.
one for the Stylus Photo R360/R380/R390/ R260/
R265/R270?

1. The model name written into EEPROM on the
Main Board is wrong?

1. Write the correct model name to the EEPROM
using the Adjustment Program.

Troubleshooting by Error Message

5.1.1 "Servicing
Adjustment Item List"
(P.113)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B
Table 3-6. Troubleshooting for Fatal Error

Occurrence
Timing

Symptom

Failed Part

CR Motor

Main Frame

Check Point

Remedy

1. Is the CR motor cable not connected to the Main 1. Connect the cable correctly.
Board?
R360/R380/R390
Main Board: CN14
R260/R265/R270
Main Board: CN14

4.3.2 "Removing the Main
Board Unit"(p.78)

2. Is there a malfunction of the CR motor?

2. Replace the CR motor.

4.5.8 "CR Motor"(p.99)

1. Is their any dirt on the Main Frame? Or is the
frame not adequately lubricated?

1. Clean off any dirt on the frame and apply
adequate grease on it.

6.1.3 "Lubrication"
(P.131)

1. Is their any dirt on the CR Guide Shaft? Or is the 1. Clean off any dirt on the shaft and apply
adequate grease on it.
shaft not adequately lubricated?
2. Is the PG cam chipped or broken?

At power-on

• CR motor does not
rotate at all.
• CR Unit hits against
the right side of the
Main Frame.

2. Replace the CR GUide Shaft.

4.5.12 "CR Unit"(p.105)

CR Shaft

Head FFC

CR Scale

Timing Belt

Troubleshooting

6.1.3 "Lubrication"
(P.131)

PG Cam

CR Guide Shaft

CR Encoder

Reference

1. Is the Head FFC not connected to the CR encoder
connector?

1. Connect the Head FFC to the connector
correctly.

2. Is the CR encoder chipped or broken?

2. Replace the CR Unit.

1. Is the Head FFC broken?

1. Replace the Head FFC.

1. Is the CR Scale not moving freely, centered
between the sides of CR encoder sensor?

1. Install the CR Scale correctly.

2. Is there any dirt on the CR Scale?

2. Clean off any dirt on the CR Scale. If the scale 4.5.1 "CR Scale"(p.89)
get heavily soiled, replace the scale.

3. Is the CR Scale chipped or broken?

3. Replace the CR Scale.

1. Is the Timing Belt attached incorrectly?

1. Attach the belt correctly.

Troubleshooting by Error Message

4.5.12 "CR Unit"(p.105) /
4.5.8 "CR Motor"(p.99)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B
Table 3-6. Troubleshooting for Fatal Error

Occurrence
Timing

Symptom

Failed Part

Check Point

Remedy

1. Is the Compression spring 2.36 of the Change
Lever disengaged?

1. Replace the ASF Unit. For the R360/R380/
R390, replace the Change Lever.

ASF Unit

4.5.11 "ASF Unit"(p.104)

CR Motor

At power-on

• The CR Unit hits
against the Change
Lever which has come
down toward the front
of the printer.
• The error appears after
the PF roller makes
quick one-turn.

Compression Spring2.36

Change Lever

1. Is the PF motor cable not connected to the Main
Board?

1. Connect the cable to the Main Board.
R360/R380/R390
Main Board: CN15
R260/R265/R270
Main Board: CN13

2. Is there a malfunction of the PF motor?

2. Replace the PF motor.

1. Is the PF encoder FFC not connected to the PF
encoder connector and the Main Board?

1. Connect the FFC to the PF encoder and the
Main Board.
PR360/R380/R390
Main Board: CN6
R260/R265/R270
Main Board: CN8

2. Is the PF encoder chipped or broken?

2. Replace the PF encoder.

PF Motor

PF Encoder

Troubleshooting

Reference

Troubleshooting by Error Message

4.3.2 "Removing the Main
Board Unit"(p.78)

4.5.10 "PF Encoder / PF
Scale / PF Motor"(p.102)
4.3.2 "Removing the Main
Board Unit"(p.78) / 4.5.10
"PF Encoder / PF Scale /
PF Motor"(p.102)
4.5.10 "PF Encoder / PF
Scale / PF Motor"(p.102)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B
Table 3-6. Troubleshooting for Fatal Error

Occurrence
Timing

At power-on

Symptom
• The CR Unit hits
against the Change
Lever which has come
down toward the front
of the printer.
• The error appears after
the PF roller makes
quick one-turn

Failed Part

Check Point

Remedy

1. Is the PF Scale not moving freely, centered
between the sides of PF encoder sensor?

1. Install the PF Scale or PF encoder correctly.

2. Is their any dirt on the PF Scale?

2. Clean off any dirt on the PF Scale. If the scale
get heavily soiled, replace the scale.

3. Is the PF Scale chipped or broken?

3. Replace the PF Scale.

PF Scale

1. Is the Upper Paper Guide detached from the Main 1. Attach the Upper Paper Guide correctly.
The CR Unit hits
Frame?
against the Upper Paper
Upper Paper Guide
Guide detached from
the Main Frame.

At power-on
During
changing the
platen gap

The error occurs when
the PG (gap between
the printhead surface
and the platen) is
changed with the APG
Unit.

1. Is the APG Unit installed incorrectly?

1. Install the APG Unit carefully so as not to shift
the phase.

2. Is the Combination Gear 10,15.2 disengaged or
attached incorrectly?

2. Attach the gear correctly.

APG Unit

Reference
4.5.10 "PF Encoder / PF
Scale / PF Motor"(p.102)

4.5.10 "PF Encoder / PF
Scale / PF Motor"(p.102)

4.5.12 "CR Unit"(p.105)

4.5.2 "APG Unit"(p.90)
CR Motor

Combination Gear

1. Is the APG sensor damaged?

1. Replace the APG Sensor Assy.

4.5.14 "Front Paper Guide
Assy/APG Sensor
Assy"(p.109)

1. Is the Printhead damaged?

1. Replace the Printhead.

4.5.3 "Printhead"(p.91)

1. Is the Main Board damaged?

1. Replace the Main Board.

4.3.2 "Removing the Main
Board Unit"(p.78)

APG Sensor Assy

Any time

Other than above
symptoms

Troubleshooting

Printhead
Main Board

Troubleshooting by Error Message

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Table 3-7. Troubleshooting for Ink Cartridge Detection Error/ Ink Cover Open Error/ Cartridge Empty Error
Occurrence
Timing

Symptom

Failed Part

Check Point

Remedy

1. Is the memory chip on the cartridge chipped or
broken?

Reference

1. Replace the ink cartridge.

Ink Cartridge

Memory Chip

1. Is the Head FFC not connected to the Head Board
and the Main Board?

1. Connect the Head FFC to the Head
Board and the Main Board.
R360/R380/R390
Main Board: CN10,CN11,CN12
R260/R265/R270
Main Board: CN10,CN11,CN12

1. Are the CSIC terminals chipped or broken?

1. Replace the CSIC ASSY.

Head FFC

At power-on

The error appears after the
carriage home position is
detected.

4.5.12 "CR
Unit"(p.105) / 4.3.2
"Removing the Main
Board Unit"(p.78)

CSIC Terminal

CSIC ASSY

Head Board

2. Is the Head Board damaged?

2. Replace the CSIC ASSY.

4.5.3
"Printhead"(p.91)

CSIC ASSY

Head Board
Backside

Troubleshooting

Troubleshooting by Error Message

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Table 3-8. Troubleshooting for Paper Jam Error
Occurrence
Timing

Symptom

Failed Part

ASF Unit

Even though the printer performs
paper feeding operation, the paper is
not fed into the printer.

Check Point

Remedy

1. Is the ASF Unit installed incorrectly?

1. Install the ASF Unit correctly.

2. Is the Paper Return Lever not moving properly
during the feeding operation?

2. Install the Paper Return Lever and the
Torsion Spring 6.45 correctly.

1. Is the Torsion Spring 0.22 attached incorrectly?

1. Install the PE Sensor Lever and Torsion
Spring 0.22 correctly.

PE Sensor Lever

Front Paper Guide
Assy

Any time

Retard
Roller

Multiple sheets are fed at a time.

Troubleshooting

1. Attach the Extension Spring 1.98 on the
back side of the Retard Roller Assy
correctly.
4.5.11 "ASF
Unit"(p.104)

ASF Unit

Extension
Spring

Paper is fed into the printer, but
ejected at once without any printing
operation.

4.5.11 "ASF
Unit"(p.104)

4.5.14 "Front Paper
Guide Assy/APG
Sensor Assy"(p.109)

Torsion Spring 0.22

1. Is the Retard Roller Assy not moving properly
during the feeding operation?

Reference

ASF

1. Is the PE sensor cable not connected to the Main
Board?

1. Connect the cable to the Main Board.
R360/R380/R390
Main Board: CN8
R260/R265/R270
Main Board: CN6

1. Is the PE Sensor damaged?

2. Replace the PE Sensor.

PE Sensor

Troubleshooting by Error Message

4.3.2 "Removing the
Main Board
Unit"(p.78)
4.5.14 "Front Paper
Guide Assy/APG
Sensor Assy"(p.109)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Table 3-8. Troubleshooting for Paper Jam Error
Occurrence
Timing

Symptom

Failed Part

Check Point
3. Is the Torsion Spring 0.22 detached or attached
incorrectly?

Remedy

Reference

3. Install the PE Sensor Lever and the
Torsion Spring 0.22 correctly.

PE Sensor Lever

Paper is fed into the printer, but
ejected at once without any printing
operation.

PE Sensor

4.5.14 "Front Paper
Guide Assy/APG
Sensor Assy"(p.109)

Torsion Spring 0.22

Front Paper Guide 1. Is the Front Paper Guide Pad attached incorrectly? 1. Install the pad correctly.
Pad
1. Is the Star Wheel Holder detached?

Any time

Paper cannot go through between
the EJ Roller and the Star Wheel
Roller.

1. Attach the Star Wheel Holder correctly.

4.5.14 "Front Paper
Guide Assy/APG
Sensor Assy"(p.109)

EJ Frame ASSY*
Star Wheel Holder

The leading edge of paper does not
reach the PF Roller.

Upper Paper Guide*

2. Is the EJ Frame Assy installed incorrectly?

2. Install the EJ Frame Assy correctly.

3. Has the EJ Frame Assy become deformed
obstructing the paper path?

3. Replace the EJ Frame Assy.

1. Is the Upper Paper Guide disengaged from the
Main Frame?

1. Install the Upper Paper Guide correctly. 4.5.12 "CR
Unit"(p.105)

Note : * Be careful not to let jammed paper rub against the nozzle surface of the Printhead, or it may damage the Printhead.

Troubleshooting

Troubleshooting by Error Message

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Table 3-9. Troubleshooting for No Paper Error
Occurrence
Timing

Symptom

Failed Part

The LD Roller rotates normally to
feed paper, but the Hopper does not
move.

ASF Assy

The LD Roller rotates normally, but
paper is not fed into the printer.

Check Point

Remedy

1. Is the Hopper not moving properly during the
feeding operation?

1. Attach the Compression Spring 2.51
correctly to the ASF Frame and the
Hopper.

1. Is there any paper dust on the LD Roller?

1. Remove the paper dust on the LD Roller
with a cloth moistened with alcohol.
* If this does not solve the problem,
replace the ASF Unit.

1. Is the Extension Spring 0.143 of the clutch
mechanism detached?

1. Attach the Extension Spring 0.143
correctly.

ASF Assy

Any time

4.5.11 "ASF
Unit"(p.104)

LD Roller
Extension Spring

The PF Motor drive force is not
transmitted to the LD Roller shaft.

Reference

ASF

ASF Assy
2. Is the protrusion of the clutch chipped or broken? 2. Replace the ASF Unit.
LD Roller

Protrusion

Troubleshooting

Troubleshooting by Error Message

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Table 3-9. Troubleshooting for No Paper Error
Occurrence
Timing

Symptom

Failed Part

Check Point

Remedy

3. Is the clutch damaged?

Reference

3. Replace the ASF Unit.

ASF
LD Roller

The PF Motor drive force is not
transmitted to the LD Roller.

ASF Assy

Clutch

4. Is the Compression Spring 2.36 of the Change
Lever detached?

Any time

4. Replace the ASF Unit. For R360/R380/
R390, replace the Change Lever.

4.5.11 "ASF
Unit"(p.104)

CR Motor

Compression Spring2.36

Change Lever

1. Is the edge of the Change Lever chipped or
broken?
The LD Roller shaft is not set in the
ASF home position, and paper is
always fed from the ASF Assy.

Troubleshooting

ASF Assy

1. Replace the ASF Unit. For R360/R380/
R390, replace the Change Lever.

Edge of Change Lever

Troubleshooting by Error Message

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Table 3-10. Troubleshooting for CDR Tray Error
Occurrence
Timing

Symptom

Failed Part

Check Point

Remedy

1. Has the part of the CDR Tray that contacts with
the CDR Tray Sensor become cracked?
Contact point

Reference

1. Replace the CDR Tray.

CDR Tray

The CDR Tray is set to the printer,
but the error occurs.
1. Is the CDR Guide Detection Assy cable not
connected to the Main Board?
CDR Guide
Detection ASSY

When printing on
CDs/DVDs

1. Connect the cable to the Main Board.
R360/R380/R390
Main Board: CN9
R260/R265/R270
Main Board: CN4

2. Is the CDR Tray Sensor damaged?

2. Replace the CDR Guide Detection
Assy.

1. Is there any paper dust or foreign matter on the
white mark on the CDR Tray?

1. Remove any dust or foreign matter from
the tray.

4.5.15 "CDR
Guide Detection
Assy"(p.111)

White Mark

The CDR Tray center detection
sequence is interrupted, and the tray
is ejected.

Troubleshooting

CDR Tray

Troubleshooting by Error Message

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Table 3-10. Troubleshooting for CDR Tray Error
Occurrence
Timing

Symptom

Failed Part

Check Point

Remedy

1. Is there any paper dust or ink stain on the PW
Sensor?

Reference

1. Clean off any dirt on the PW Sensor.

Cable

4.5.12 "CR
Unit"(p.105)

PW Sensor

When printing on
CDs/DVDs

CR Encoder
Board

The CDR Tray center detection
sequence is interrupted, and the tray
is ejected.

PW Senor

Main Board

Troubleshooting

PW Sensor

2. Is the PW Sensor cable not connected to the CR
Encoder Board and the PW Sensor?

2. Connect the PW Sensor cable to the CR
Encoder Board and the PW Sensor.

3. Is the PW Sensor cable broken?

3. Replace the CR Unit.

4. Is the PW Sensor damaged?

4. Replace the CR Unit.

1. Is there any chipped or broken elements on the
Main Board?

1. Replace the Main Board.

Troubleshooting by Error Message

4.5.12 "CR
Unit"(p.105)
4.3.2
"Removing the
Main Board
Unit"(p.78)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Table 3-11. Troubleshooting for CDR Guide Error
Occurrence
Timing

Symptom

Failed Part

Check Point
1. Is the CDR Guide Detection Assy cable not
connected to the Main Board?

CDR Guide
Detection ASSY
When printing on
CDs/DVDs

The CDR Guide is set correctly, but
the error occurs.
CDR Guide Lever

Main Board

Troubleshooting

Remedy
1. Connect the cable to the Main Board.
R360/R380/R390
Main Board: CN9
R260/R265/R270
Main Board: CN4

Reference

4.5.15 "CDR
Guide Detection
Assy"(p.111)

2. Is the CDR Guide Sensor damaged?

2. Replace the CDR Guide Detection
Assy.

3. Is the CDR Guide Detection Assy cable broken?

3. Replace the CDR Guide Detection
Assy.

1. Is the CDR Guide Lever not installed correctly?

1. Install the CDR Guide Lever correctly. 4.5.6 "Stacker
Assy"(p.95)

1. Is there any chipped or broken elements on the
Main Board?

1. Replace the Main Board.

Troubleshooting by Error Message

4.3.2
"Removing the
Main Board
Unit"(p.78)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

3.4 Troubleshooting by Symptom
3.4.1 Problems in Printing Operation
This section provides how to troubleshoot the possible problems on the printer mechanism. No error message appears for most of the troubles described here. In the following tables,
find the symptom you face and follow the troubleshooting procedure given in the table.
Paper Feeding Problems
Symptom

Possible Cause

Table 3-12. Troubleshooting Paper Feeding Problems
Check Point
Is there any “micro pearl” paper dust or oil stain on the LD
Roller?

Use a cleaning sheet in order to clean the rollers.
1. Set a cleaning sheet in the ASF turning the sheet upside down.
2. Press the button on the operation panel to load the sheet.
3. Repeat the above procedure several times.
In order to remove a severe smear, staple a cloth moistened with alcohol to a post card
and carry out the following operations.
1. Set the post card in the ASF with the attached cloth facing the LD Roller or Retard
Roller.
2. Then, holding the top edge, press the button on the operation panel to load the
card.
3. Repeat Step 2. The paper dust or oil stain on the LD Roller or the Retard Roller
surface is removed.
If this does not solve the problem, replace the LD or Retard Roller.

The LD Roller is
contaminated or worn-out

Paper is not fed
into the printer.

Remedy

The Pickup Roller and Idle Is there any “micro pearl” paper dust or oil stain on the Pickup Wipe the roller surface with a cloth moistened with alcohol.
Roller are contaminated or and Idle Rollers?
worn-out
Malfunction of the Paper
Feed Mechanism

Is there a malfunction of the Paper Feeding Mechanism?

Correct the phases of the Paper Feed Mechanism.
Remove any dust or foreign matter in the Paper Feed Mechanism.

Is the PE Sensor connector disconnected from the Main Board Connect the PE Sensor cable to the Main Board and the PE Sensor correctly.
or the sensor?
R360/R380/R390: CN8 / R260/R265/R270: CN6
Is the Torsion Spring 0.22 detached or attached incorrectly?

Attach the Torsion Spring 0.22 and the PE Lever correctly.

PE Sensor Lever

Malfunction of the PE
Sensor and PE Lever
Torsion Spring 0.22

Is the PE Sensor damaged?

Troubleshooting

Replace the PE Sensor.

Troubleshooting by Symptom

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Table 3-12. Troubleshooting Paper Feeding Problems
Symptom

Possible Cause

Check Point

Remedy

Is the Extension Spring 1.98 at backside of the Retard Roller
detached?

Attach the Extension Spring correctly.

Retard
Roller

Multiple sheets A malfunction of the Retard
are fed at a time. Roller
Extension
Spring

ASF

Is the Retard Roller detached?

INstall the Retard Roller correctly.

Problems with ejecting paper

Table 3-13. Troubleshooting Paper Ejecting Problems
Symptom
Paper jam occurs
during ejecting
paper.

Possible Cause

Check Point

Remedy

A malfunction of paper feeding
mechanism

Is the PF Roller not moving correctly without its drive force
transmitted to the EJ Roller?

Engage the gears in the paper feed mechanism correctly.

A malfunction of EJ Roller

Is the EJ Roller moving correctly?

Engage the gears which transmit drive force to the EJ Roller.

Problems with carriage (CR Unit) movements

Table 3-14. Troubleshooting Carriage Movement Problems
Symptom

Movements of the
CR Unit during
printing is
abnormal.

Troubleshooting

Possible Cause

Something interferes with the
operation of the CR Unit.

Check Point

Remedy

Is there any obstruction on the carriage path?

Remove the obstruction.

Move the CR Unit with your hand. The unit does not move
smoothly?

Clean the CR shaft and apply grease.

Is the slack of the Head FFC not enough or too much interfering
the carriage movement? Check that by moving the carriage from
side to side with your hand.

Route the Head FFC around the Main Frame correctly.

Troubleshooting by Symptom

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Printer initialization operation is aborted

Table 3-15. Troubleshooting Initialization Stop Problems
Symptom

Possible Cause

Remedy

Improper installation of the
EJ Frame

Are the tabs of the EJ Frame disengaged?

Reinstall the EJ Frame correctly.

A malfunction of the CR
Motor

Is the CR Motor cable/connector disconnected?

Connect the CR Motor cable/connector properly.
R360/R380/R390: CN14 / R260/R265/R270: CN14

A malfunction of the PF
Motor

Is the PF Motor cable/connector disconnected?

Connect the PF Motor cable/connector properly.
R360/R380/R390: CN15 / R260/R265/R270: CN13

Is the CR Linear Scale not moving freely, centered between the sides of CR encoder
sensor?

Install the scale correctly.

Is there any dirt on the CR Linear Scale?

Clean off any dirt on the scale.

Is the CR Linear Scale chipped or broken?

Replace the CR Linear Scale.

Is the Encoder FFC disconnected from the CR Encoder Board?

Connect the FFC to the board properly.

Is there any paper dust or dirt on the CR Encoder?

Remove any paper dust or dirt on the CR Encoder.

Is the Encoder FFC damaged or broken?

Replace the Head FFC.

Is the CR Encoder damaged or broken?

Replace the CR Unit.

Is the PF Scale not moving freely, centered between the sides of PF encoder sensor?

Install the scale correctly.

Is there any dirt on the PF Scale?

Clean off any dirt on the scale.

Is the PF Scale chipped or broken?

Replace the PF Scale.

Is the Encoder FFC disconnected from the PF Encoder Board?

Connect the FFC to the board properly.

Is there any paper dust or dirt on the PF Encoder?

Remove any paper dust or dirt on the PF Encoder.

Is the Encoder FFC broken?

Replace the Encoder FFC.

Is the PF Encoder damaged or broken?

Replace the PF Encoder.

Is the Head FFC disconnected?

Connect the FFC properly.
R360/R380/R390: CN5, CN10, CN11, CN12, CN13
R260/R265/R270: CN10, CN11, CN12, CN15, CN16

Is the Head FFC damaged or broken?

Replace the Head FFC.

Are the all nozzles not firing ink properly?

Replace the Printhead.

CR linear Scale failure

An error
occurs during
initialization
after poweron

Check Point

A malfunction of the CR
Encoder

PF Scale failure

A malfunction of the PF
Encoder

Head FFC failure

Printhead failure

Troubleshooting

Troubleshooting by Symptom

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Print quality problems

Table 3-16. Troubleshooting Print Quality Problems
Symptom

Printed image has
missing colors,
and the missed
colors are always
same.

Missing dots
appear
sometimes.

White streak /
abnormal
discharge
Vertical lines are
misaligned.

Possible Cause

Check Point

Remedy

Dirt on the Printhead.

Run a cleaning cycle and make a test print. Repeat the operation
several times. Does the problem still appear?

Clean the Printhead surface with a cotton swab.

The absorber of the Cap Unit
contacts with the Printhead surface
during printing.
Head FFC failure

Is the absorber of the Cap Unit deformed or damaged?

Replace the Ink System.

Is the Head FFC damaged or broken?

Replace the Head FFC.

A malfunction of the Printhead

Run a cleaning cycle and print a nozzle check pattern. Repeat the
operation several times. Does the problem still appear?

Replace the Printhead.

Dirt on the Printhead.

Run a cleaning cycle and print a nozzle check pattern. Repeat the
operation several times. Does the problem still appear?

Clean the Printhead surface with a cotton swab.

Ink cartridge failure

Replace the ink cartridge with a new one, and print a nozzle check
pattern. The printed pattern has no missing dots?

The cartridge is defective. Use the new cartridge.

Poor connection of the Head FFC

Check the FFC with a tester. Does the result show poor connection Replace the Head FFC.
of the FFC?

A malfunction of the Printhead

Run a cleaning cycle and print a nozzle check pattern. Repeat the
operation several times. Does the problem still appear?

Poor connection of the Head FFC

Is the Head FFC not securely connected to the CR Unit and boards? Connect the FFC correctly.

A malfunction of the Printhead

Is the Head FFC not securely connected to the Printhead?

Connect the FFC correctly. If there is no problem with the connection
status, replace the Printhead.

Improper Bi-D adjustment

Using the Adjustment Program, check the Bi-D setting. Is the
setting made properly?

Carry out the Bi-D adjustment properly.

Troubleshooting

Troubleshooting by Symptom

Replace the Printhead.

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Table 3-16. Troubleshooting Print Quality Problems
Symptom

Possible Cause
Dirt on the CR shaft

Check Point
Is there any dirt on the CR shaft?

Clean off any dirt on the CR shaft surface with a dry soft cloth.

Is there any dirt on the PF Roller?

Clean the PF Roller surface with a soft brush carefully so as not scratch
it.

Is the PF Roller damaged?

Replace the PF Roller.

Replace the ink cartridge with a new one, and print a nozzle check
pattern. The printed pattern has no missing dots?

The cartridge is defective. Use the new cartridge.

Are the carriage shaft and the Main Frame properly lubricated?

Apply G-71 grease referring to "Lubrication of CR Unit"(p.133).

PF Roller failure
Ink cartridge failure
A malfunction of Carriage
movements
Printed image has
white banding.

Remedy

Improper platen gap

Is the platen gap (gap between the Printhead surface and the platen) Adjust the platen gap properly.
not properly set?

Some gear(s) is (are) damaged.

Is (are) the gear(s) in the paper feed and ASF mechanisms
damaged?

Replace the damaged gear(s).

Run a cleaning cycle and make a test print. Repeat the operation
several times. Does the problem still appear?

Clean the Printhead surface with a cotton swab.

Is there any dust or foreign matter on the Cleaner Blade?

Remove any dust or foreign matter on the Cleaner Blade, or replace the
blade.

Run a cleaning cycle and make a test print. Repeat the operation
several times. Does the problem still appear?

Replace the Printhead.

Is the CR shaft not properly installed?

Reinstall the CR shaft properly.

Is the CR shaft surface damaged?

Replace the CR shaft.

Dirt on the Printhead is preventing
nozzles from firing ink straight
toward the paper.
A malfunction of the Printhead
CR shaft failure

Troubleshooting

Troubleshooting by Symptom

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

3.4.2 Power Problems
The printer does not work at all after power-on. LEDs do not light up.

Table 3-17. Troubleshooting Power Problems
Possible Cause

Check Point

Remedy

Power code failure

Replace the power code with a new one. Does the printer work normally?

The power code is defective. Use the new one.

Improper power supply

Do the power supplied from the AC line match with the electrical
requirements of the printer?

Use an AC line that matches the printer electrical requirements.

Poor connection of the PS Assy connector

Is the PS Assy connector not properly connected to the Main Board?
R360/R380/R390: CN16 / R260/R265/R270: CN3

Connect the connector properly.

The fuse burned out

Is the fuse (F1) on the PS Board burned out?

Replace the PS Board.

Check the voltage output from the PS Board. Is it abnormal?

When the voltage is normal: Replace the Main Board.
When the voltage is abnormal: Replace the PS Assy.

Abnormal voltage output of the PS Board

3.4.3 Ink-related Problems
Printer stops halfway through its initialization process or printing operation.

Table 3-18. Troubleshooting Ink Supply Problems
Symptom

Possible Cause

An Ink Out error occurs.

The cartridge is empty.

A No Cartridge error
occurs.

The printer cannot
detect the ink cartridge.

An ink cartridge error
occurs.

Ink cartridge is
damaged.

Troubleshooting

Check Point

Remedy

Is the ink cartridge empty?

Replace the cartridge with a new one.

Are ink cartridges not installed in the IC Holder?

Install ink cartridges.

Are the ink cartridges not properly installed?

Set the cartridges properly.

Are the top and bottom tabs of the ink cartridge broken?

Replace the cartridge with a new one.

Is the CSIC Board not properly attached?

Replace the cartridge with a new one.

Is there any chipped or broken elements on the CSIC Board?

Replace the cartridge with a new one.

Troubleshooting by Symptom

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Printing cannot be made properly (printed image is faint, blurry, smeared, or etc.)

Table 3-19. Troubleshooting Printing Problems
Symptom

The carriage moves
normally, but the
printed image is
abnormal.

Possible Cause

Check Point

Remedy

Ink cartridge failure

Replace the ink cartridge with a new one, and make a test print.
The printed pattern has no missing dots?

The cartridge is defective. Use the new one.

Poor connection of the
Head FFC

Is the FFC not properly connected to the CSIC Board and the
Main Board?

Connect the FFC correctly.

Is there any dust or foreign matter on the Cleaner Blade?

Remove the dust or foreign matter on the Cleaner Blade, or
replace the blade.

Poor connection of the
Head FFC

Check the FFC using a tester. Is there any abnormality in the
result?

Replace the Head FFC.

A malfunction of the
Printhead

Run a cleaning cycle and make a test print. Repeat the operation
several times. Does the problem still appear?

Replace the Printhead.

Is there any ink leakage found in the Printhead?

Reinstall the ink cartridge correctly. If this does not solve the
problem, replace the ink cartridge, or the Printhead.

Cleaner Blade failure

Ink leakage, clogging

Waste ink is not properly drained out of the Printhead or the Cap Unit.

Table 3-20. Troubleshooting Waste Ink Problems
Symptom

Possible Cause
The pump tube failure

Troubleshooting

Remedy

Is there any collapsed sections of the tube?

Replace the Ink System.

Is there any foreign matter on the cap, or is the cap damaged?

Remove the foreign matter on the cap with a cotton swab.
Replace the cap in case that the cap is damaged.

Disconnection of the
tube

Is the tube disconnected from the Cap Unit?

Connect the tube correctly.

A malfunction of cap
movement

Is the Compression Spring of the Cap Assy detached, broken, or
missing?

Replace the Ink System.

The tube between the
Waste Ink Tray and the
Ink System Assy is at
fault.

Is the tube not properly inserted in the Waste Ink Tray Assy, or
not properly routed under the tray?

Securely connect the tube to the Waste Ink Tray Assy routing
the tube correctly.

Cap failure
Waste ink is not
properly drained out of
the Printhead or the Cap
Unit, and not properly
transported to the Waste
Ink Tube.

Check Point

Troubleshooting by Symptom

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

3.4.4 Problems with Interfaces
This section provides how to troubleshoot problems on the USB interface and memory card slot.
USB interface error
Table 3-21. Troubleshooting USB Connection Errors
Possible Cause

Check Point

Remedy

The printer driver has not been
installed correctly.

On the Windows PC, go to My Computer, Properties, Hardware, Device
Manager. Is the printer driver associated with Other Devices?

Uninstall the driver and reinstall it correctly following the
instruction described in the User’s Guide.

USB cable failure

Replace the USB cable with a new one. Does the USB communication
between the printer and PC return to normal?

The USB cable is defective. Use the new one.

Poor connection of the USB
terminals

Is there any foreign matter on the USB terminal?

Remove the foreign matter.

Main Board failure

Is the Main Board damaged or broken?

Replace the Main Board.

Memory card-related problems (R360/R380/R390 only)
Table 3-22. Troubleshooting Memory Card Problems
Possible Cause

Check Point

Remedy

Memory card data failure (data in the
card may have been damaged by
static electricity or etc.)

Using other device such as PC, check the memory card if files in the card can Advise the user to format the memory card or use a new one.
be read normally. Can the device also not read the files?

Unsupported memory card

Is the memory card a type not supported by the printer?

Use a memory card supported by the printer.

Memory card failure

Replace the card with another one.Does the printer recognize the card?

The card is defective. Use the another one.

Is there any foreign matter attached to the memory card or in the card slot?

Remove the foreign matter or dirt.

Is there any bent or broken pins in the card slot?

Replace the Card Board.

Contact failure
Firmware failure

–

Download and install the latest firmware.

Electric noise

Check inside the printer. Is there any disconnected FFCs, or ferrite cores not
located properly?

If no such statuses are found, replace the Main Board.

Main Board failure

Is the Main Board damaged or broken?

Replace the Main Board.

Troubleshooting

Troubleshooting by Symptom

CHAPTER

DISASSEMBLY/ASSEMBLY

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.1 Overview

W A R N IN G

This section describes procedures for disassembling the main components of the Stylus
Photo R260/R265/R270 and R360/R380/R390

Unless otherwise specified, disassembled units or components can be reassembled by
reversing the disassembly procedure.

Procedures which, if not strictly observed, could result in personal injury are described
under the heading “WARNING”.

“CAUTION” signals a precaution which, if ignored, could result in damage to
equipment.

Important tips for procedures are described under the heading “CHECK POINT”.
If the assembly procedure is different from the reversed disassembly procedure, the
correct procedure is described under the heading “REASSEMBLY”.

Any adjustments required after reassembly of components or parts are described under
the heading “ADJUSTMENT REQUIRED”.
C A U T IO N

When you have to remove any components or parts that are not described in this
chapter, refer to the exploded diagrams in the appendix.

The precautions in the two lists below (WARNING and CAUTION), must always be
followed during disassembly and assembly.

4.1.1 Precautions
See the precautions given under the heading “WARNING” and “CAUTION” in the following
column when disassembling Stylus photo R260/R265/R270 and R360/R380/R390.

Disassembly/Assembly

Overview

Disconnect the power cable before disassembling or assembling
the printer.
If you need to work on the printer with power applied, strictly
follow the instructions in this manual.
Wear protective goggles to protect your eyes from ink. If ink
gets in your eye, flush the eye with fresh water and see a doctor
immediately.
Always wear gloves for disassembly and reassembly to avoid
injury from sharp metal edges.
Use static discharge equipment such as anti-static wrist straps
when accessing internal components to protect sensitive
electronic components and circuitry.
Never touch the ink or wasted ink with bare hands. If ink comes
into contact with your skin, wash it off with soap and water
immediately. If irritation occurs, contact a physician.
Make sure the tip of the waste ink tube is located at correct
position when reassembling the waste ink tube, or it will cause
ink leakage.
When transporting, do not remove the ink cartridges. Pack the
printer with the cartridges installed.
Use only recommended tools for disassembly, assembly or
adjustment of the printer. (Table 4-1, “List of Tools,” on
page 58)
Be sure to tighten the screws to the specified torque.
Apply lubricants and adhesives as specified. (See Chapter 6
Lubrication (p.131) for details.)
Make the specified adjustments when you disassemble the
printer. (Chapter 5 contains additional information on
adjustments.
When using compressed air products, such as air duster, for
cleaning during repair and maintenance, the use of such
products containing flammable gas is prohibited.
Be careful not to scratch or damage the coating on exterior
surface of the product during disassembly and reassembly.

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.1.2 Tools

Table 4-2. List of Screw Types

Use only specified tools to avoid damaging the printer.
Table 4-1. List of Tools
Tool

Supplier*

Part No.

Phillips Screw Driver (No.1)

EPSON

1080530

Phillips Screw Driver (No.2)

EPSON

1080532

Flathead Screw Driver

EPSON

1080527

Precision Screw Driver #1 (flathead)

EPSON

1080525

Tweezers

EPSON

1080561

Long-nose pliers

EPSON

1080564

Acetate tape

EPSON

1003963

Metal straightedge

2 pins (thinner than Ø2mm)

Note *:

No.

Description

Image

C.B.P 2.6x8

C.B.P 3x8

C.B.P 3x10

C.P.S 3x4

C.P.S 3x6

C.P.S 3x10

C.B.S.(P4) 3x6

Commercially available

4.1.3 Screws
The screws used in the printer are as shown in the table below. Make sure you always
use the correct type and number of screws.
Table 4-2. List of Screw Types
No.

Description

C.B.S 3x6

C.B.S 3x8

C.B.S 3x10

C.B.P 2x6

Disassembly/Assembly

Image

Table 4-3. Screw Types

Overview

Abbreviation

Full Name

C.B.S

Phillips Bind S-Tite

C.B.P

Phillips Bind P-Tite

C.P.

Phillips Pan head

C.B.S.(P4)

Phillips Bind S-Tite Sems R2

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.1.4 Work Completion Checklist

Table 4-4. Work Completion Checklist

Whenever the printer is serviced, use the checklist shown below to confirm all work is
completed properly and the printer is ready to be returned to the user.

Classification
Packing

Make sure to always check the maintenance counter before disassembling the printer.
If the counter shows that some part or component has almost reached the end of its
service life, replace the part after receiving prior approval from the user.

Item

Printer
Unit

Item

Check Point

Status

Self-test

Is the operation normal?

OK / NG

On-line Test

Is the printing attempt successful?

OK / NG

Printhead
(print a nozzle
check pattern)

Is ink discharged normally from all the
nozzles?

OK / NG

Carriage
Mechanism

Does the carriage move smoothly?

OK / NG

Is there any abnormal noise during its
operation?

OK / NG

Is paper advanced smoothly?

OK / NG

No paper jamming?

OK / NG

No paper skew?

OK / NG

No multiple-sheet feeding?

OK / NG

No abnormal noise?

OK / NG

Is the paper path free of obstructions?

OK / NG

Paper Feeding
Mechanism

On-line Test

Is the operation normal?

OK / NG

Adjustment

Specified
Adjustments

Are all the adjustments correctly
completed?

OK / NG

Lubrication

Specified
Lubrication

Has lubrication been applied at the
specified points?

OK / NG

Is the amount of lubrication correct?

OK / NG

Function

Firmware
Version

Disassembly/Assembly

Version:

Others

Status

Ink
Cartridge

Are the ink cartridges installed
correctly?

OK / NG

Waste Ink Pads

Is the remaining capacity of the waste
ink pads enough?

OK / NG

Carriage position

Is the carriage located at the position
where the Printhead is covered with the
cap?

OK / NG

Protection (strong
tape, vinyl sheet)

Have the specified parts been secured
with the strong tapes to prevent
damage during transportation?
See Protection for transportation (p.60)

OK / NG

Attachments,
Accessories

Have all the relevant items been
included in/returned to the package?

OK / NG

Table 4-4. Work Completion Checklist
Classification

Check Point

OK / NG

Overview

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

PROTECTION FOR TRANSPORTATION
Before packing the printer to be returned to the user, attach several pieces of strong
tape and vinyl sheet to the specified points to prevent damaging the printer during
transportation.
Securing the Carriage (tape: 180mm x 1 pc., fold one end by 5mm)
1. Attach 40mm-length portion of the tape (not folded side) to the left side of the
carriage aligning the tape’s corner with the carriage’s ribs as shown below.
2. Attach the folded side of the tape to the housing with the carriage locked at its
lock position. (First move the carriage to the lock position, then attach the tape
to the housing.)
Step1

Securing the Housing Middle (tape: 80mm x 2 pcs., fold one end by 5mm)
Attach the two pieces of strong tape to the rear of the MIddle Housing as shown below.
The tape on the left should not lap over the serial number label.
The folded end of the tape on the right should align with the fifth ventilating
slit from the right.

Step2
55 mm

40 mm

55 mm
Folded end

Figure 4-3. Securing the Middle Housing on its rear

Folded end

Figure 4-1. Securing the Carriage

Securing the Stacker (tape: 60mm x 1 pc., fold one end by 5mm)）
Attach the strong tape to the center of the Stacker as shown below.
The edge and backside of the Stacker have irregular steps. Make sure to attach the tape
along the shape.

Securing the Paper Support (tape: 80mm x 3 pcs., fold one end by 5mm)
Attach the three pieces of strong tape to secure the Paper Support as shown below.
The left and right tapes should attach to the Paper Support and the side of the
housing.
35 mm

30mm

35 mm

Folded end
40 mm

Figure 4-4. Securing the Stacker

Folded end

Figure 4-2. Securing the Paper Support

Disassembly/Assembly

Overview

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Protecting the exterior parts from scratches and scuff marks
Have a commercially available 250cm-width x 100cm-length vinyl sheet to cover the
exterior parts, and secure the sheet with 60mm-length strong tape (fold one end by
5mm).
Front Cover
Fold the vinyl sheet in half, and insert the folded sheet between the Stacker Assy
and the Front Cover with the folded side facing front side of the printer. Align the
left and right edges of the sheet with the edges of the Stacker Assy and secure the
sheet with the strong tape as shown below.
Align the edges with Stacker edges

4.1.5 Required Preparation before Disassembly
Make sure to carry out the following operations before disassembling the printer.
When the Main Board needs to be replaced, make a backup copy of EEPROM
data.
Unlock the carriage lock and move the CR Unit to other than its home position.
• How to Unlock the Carriage (p62)

4.1.6 Orientation Definition
Orientation descriptions used in the disassembly/reassembly procedures are as follows.
[Rear side]

30mm

[Left side]

Vinyl Sheet
folded in half

[Right (home) side]

Folded side

When the Front Cover is closed

Figure 4-5. Protecting the Front Cover
Panel Unit (R260/R265/R270 only)
Fold the vinyl sheet in half, and put the sheet on the Panel Unit aligning the sheet’s
not-folded side with the upper edges of the buttons, and sheet’s left edge with the
left edge of the Panel Unit. Then secure the sheet with the strong tape.
Align with Panel left edge and button upper edges
30mm

[Front side]

Figure 4-7. Orientation Definition

Vinyl sheet
folded in half

Folded side

Figure 4-6. Protecting the Panel Unit (R260/R265/R270 only)

Disassembly/Assembly

Overview

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.1.7 How to Unlock the Carriage

4.1.8 Sharp Metal Edges (Danger!)

Unlocking the carriage is required for disassembly of some parts or components.
Carry out any of the following operations to unlock the carriage and move the
carriage to other than its home position.
C A U T IO N

C A U T IO N

Be extremely careful not to damage the EJ Roller gear. Extra care
must be taken to avoid injury from sharp metal edges.

During disassembly/reassembly work on the Stylus R260/R265/
R270 and R360/R380/R390, extra care must be taken to avoid
injury from sharp metal edges, especially from the edges shown
below.
Front Frame

Power the printer and turn it off forcedly by disconnecting the power cable
when the CR Unit is unlocked and moved away from the home position.

Turn the EJ Roller gear on the left side of the printer in the direction of the
arrow until the carriage is unlocked.

EMI Frame
Cable Holder Frame

[Left side]

Lower Housing

PF Roller Gear

Lower Housing

EJ Roller Gear

Turn this gear

Figure 4-9. Sharp Metal Edges

Carriage Lock

Locked

Unlocked

Figure 4-8. How to Unlock the Carriage

Disassembly/Assembly

Overview

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.1.9 Differences in Disassembly Procedure by Model
The table below lists the differences in disassembly procedure between the Stylus Photo R260/R265/R270 and R360/R380/R390. For more details on each procedure, refer to the
page given in the Reference column.

Figure 4-10. List of Disassembly Procedure Differences
Part/Component Name

Description

R360/R380/R390

R360/R380/R390 are

Panel Board

R260/R265/R270

LCD Panel

equip with a LCD panel
on the Panel Unit. The
number of buttons on the
operation panel and
control boards differs
between two models.

Reference

SW Button
Panel Unit (p.69)
Disassembling the Panel Unit (p.83)

The R360/R380/R390 are

Front Housing /
Slot Cover

equip with memory card
slots and USB interfaces.
The R260/R265/R270
have USB interfaces only.

Front Housing (p.73)
USB I/F

Memory Card
Slot

Panel Unit

USB I/F

Because of the functional

Main Board Unit

Removing the Main Board Unit (p.78)

differences, the number
and location of the
connectors on the Main
Board are different.

Disassembling the Main Board Unit
(p.80)
Main Board

Main Board

The R360/R380/R390 are

Card Board /
USB Board

equip with memory card
slots. Control boards for
the interfaces on the
Middle Housing are
different.

Removing the USB Board (R260/R265/
R270 only) (p.76)

Card Board

Disassembly/Assembly

USB Board

Overview

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.1.10 Disassembly/Assembly Procedures
The flowchart below lists the step-by-step disassembly procedures. When disassembling each unit, refer to the page number shown in the figure.
START

Paper Support (p.65)

Printer Cover (p.65)

Front Cover (p.66)

Disassembling the
Panel Unit (p.83)

Removing the Printer
Mechanism (p.87)

Right Housing / Left Housing /
USB Housing (p.66)

Upper Housing (p.68)

Panel Unit (p.69)

CR Scale (p.89)

APG Unit (p.90)

EMI Frame / Waste
Ink Tray (p.70)
Waste Ink Pad (p.94)

P/S Assy (p.94)

PF Encoder / PF Scale
/ PF Motor (p.102)

EJ Frame Assy (p.100)

Stacker Assy (p.95)

Right Front Housing /
Left Front Housing
(p.72)
Ink System (p.97)

Front Housing (p.73)

Removing the USB
Board (R260/R265/
R270 only) (p.76)
Removing the Main
Board Unit (p.78)
Removing the Card
Board (R360/R380/
R390 only) (p.82)

Middle Housing (p.86)

Printhead (p.91)

CR Unit (p.105)

ASF Unit (p.104)

Disassembling the
Main Board Unit
(p.80)

CR Motor (p.99)

Upper Paper Guide
(p.108)
Front Paper Guide
Assy/APG Sensor
Assy (p.109)

shows the procedures different between the R260/R265R270 and
R360/R380/R390. Unless otherwise specified, the other procedures
are the same and illustrated using the R360/R380/R390.

CDR Guide Detection
Assy (p.111)

Flowchart 4-1. R260/R265/R270 & R360/R380/R390 Disassembly Flowchart

Disassembly/Assembly

Overview

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.2 Removing Exterior Parts/Components

4.2.2 Printer Cover
Parts/Components need to be removed in advance: Nothing

4.2.1 Paper Support

Removal procedure

Parts/Components need to be removed in advance: Nothing

1.
2.

Removal procedure
1.
2.

Open the Paper Support.
Disengage the right shaft of the Paper Support from the bushing of the ASF
Unit by pushing the bushing outward. Then remove the Paper Support,
disengaging the left shaft preventing the Edge Guide projection from hitting
against the other parts.

Paper Support

Open the Printer Cover.
Pull out the left shaft and right shaft of the Printer Cover in that order, and
remove the Printer Cover.

Printer Cover
Shaft (right)

Edge Guide
Projection

Shaft (left)

Push

Figure 4-13. Removing the Printer Cover (1)
: Shaft

Bushing of the ASF

Figure 4-11. Removing the Paper Support
l

When reinstalling the Paper Support, match the projection and
hole of the Edge Guide, then attach the right shaft and the left shaft
in that order. (Put the shafts at the front side in the bushing and
then push them rearward.) After reinstalling, check that the Paper
Support moves smoothly.

When an instruction label needs to be attached, attach it aligning
with the line marked on the back of the Printer Cover. Make sure
it is in the correct orientation as shown below.
Instruction Label

Paper Support
Marking
Projection

2
Mounting Direction
(from front side to rear side)

1
Hole

: Shaft

Figure 4-14. Attaching the Instruction Label

Figure 4-12. Reinstalling the Paper Support

Disassembly/Assembly

Removing Exterior Parts/Components

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.2.3 Front Cover

4.2.4 Right Housing / Left Housing / USB Housing

Parts/Components need to be removed in advance: Nothing

Removal procedure

1.
2.
3.

Open the Front Cover.
Raise the CDR Guide Lever to lower the Stacker.
While pushing
, disengage the left and right positioning holes of the Front
Cover in that order, and remove the Front Cover.

Removing Right/Left Housings
Remove the two screws.
: C.B.P. M3x10 (tightening torque: 5-7 kgf.cm)

• Screw

[Rear side]
Positioning Hole
(right)

CDR Guide Lever

Right Housing
Left Housing

Positioning Hole
(left)

Stacker

Front Cover

Figure 4-15. Removing the Front Cover (1)

Figure 4-16. Removing the Right/Left Housings (1)
2.
3.

Insert a metal straightedge into the slit (ventilating opening) on the Right
Housing and disengage the hook.
While pushing
, disengage the two tabs, and slide the Right Housing
rearward to remove it. (Refer to Fig.4-18)

Push

Removal Direction

[Right side]

: Tab
: Hook

Figure 4-17. Removing the Right/Left Housings (2)

Disassembly/Assembly

Removing Exterior Parts/Components

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Removing the USB Housing

Push
part to disengage the hook and slide the USB Housing upward to
remove it.
[Left side]
Removal Direction

Hook

: Tab

Figure 4-18. Disengaging the Hook and Tabs
4.

USB Housing

Remove the Left Housing in the same manner.
Before screwing the Right Housing and Left Housing, make sure
the two hooks on each housing shown below are properly inserted
into the holes of the Upper Housing.

Press to
disengage the
hook

Hook

Figure 4-20. Removing the USB Housing

Left Housing

Holes on the
Upper Housing

Hook

Figure 4-19. Reinstalling the Right/Left Housings

Disassembly/Assembly

Removing Exterior Parts/Components

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.2.5 Upper Housing

Parts/Components need to be removed in advance
Paper Support / Printer Cover / Front Cover / Right Housing / Left Housing / USB
Housing

Removal procedure
1.

Be careful not to let the cables get caught under the Upper
Housing at the position indicated with
in Fig.4-22.
Tighten the screws in the order given in Fig.4-21.
(6), (7), (8) screws are black, and (6), (7) screws are mounted
diagonally toward the rear side of the printer. Keep that in
mind when removing/attaching the screws.

Remove eight screws.
: C.B.P. M3x10 (tightening torque: 5-7 kgf.cm, silver)
• Screw
: C.B.P. M3x10 (tightening torque: 5-7 kgf.cm, black)
• Screw
: C.B.P. M3x10 (tightening torque: 5-7 kgf.cm, black, diagonally mounted)
• Screw

(The numbers shown in the figure indicate the order of tightening the screws.)

Upper Housing

5
4

3
Figure 4-21. Removing the Upper Housing (1)
2.

Pull the left and right
of the Upper Housing to disengage the two
positioning holes of the housing from the guide pins of the Lower Housing,
and remove the Upper Housing avoiding contact wit the ASF Unit.
Bushing

Upper Housing

[Left side]

Positioning
Hole

Removal Direction

Figure 4-22. Removing the Upper Housing (2)

Disassembly/Assembly

Removing Exterior Parts/Components

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.2.6 Panel Unit

Parts/Components need to be removed in advance
Paper Support / Printer Cover / Front Cover / Right Housing / Left Housing / USB
Housing / Upper Housing

Slide the Panel while pulling it upwards and disengage the two hooks. If the
hooks do not disengage, insert a flathead screw driver into the hole of the Front
Housing positioning rib from the backside of the panel, to disengage the two
hooks ( ).
Slide the Panel Unit upward to remove it.

Removal procedure
C A U T IO N

Panel Unit

Slide, while pulling
upward and
disengage the hook

Take extra care to avoid injury from sharp metal edges. Before
starting, see the page given below to check the dangerous edges.
•“4.1.8 Sharp Metal Edges (Danger!)” (p.62)

Disconnect the two FFCs from CN3 and CN4 connectors on the Main Board.
(disconnect CN5 only for the R260/R265/R270)

Removal Direction

[Backside]

Disengage the
hook

Screw Driver

Figure 4-24. Removing the Panel Unit
Panel Unit

R360/R380/R390

When reinstalling the Panel Unit, engage the four tabs by sliding
the unit downward, and insert the two ribs beside left and right
hooks into grooves until the hooks are securely engaged.

Main Board

: Tab
: Hook
Mounting Direction
CN3

CN4
Rib

Panel Unit

R260/R265/R270

Slit

Main Board

Mounting Direction

Figure 4-25. Reinstalling the Panel Unit
CN5

Figure 4-23. Removing the Connectors (Panel Unit)

Disassembly/Assembly

Removing Exterior Parts/Components

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.2.7 EMI Frame / Waste Ink Tray

Parts/Components need to be removed in advance
Paper Support / Printer Cover / Front Cover / Right Housing / Left Housing / USB
Housing / Upper Housing / Panel Unit
Removal procedure
C A U T IO N

C H E C K
P O IN T

1.
2.

2.
3.

Take extra care to avoid injury from sharp metal edges. Before
starting, see the page given below to check the dangerous edges.
•“4.1.8 Sharp Metal Edges (Danger!) (p.62)”

Follow the procedure below to install the EMI Frame.
Insert (1) portion between the Shield Plate and the Main
Frame. (R360/R380/R390 only)
Insert the bottom edge of the EMI Frame into the notch of the
Waste Ink Tray.
Insert the positioning hole (2) over the guide pin on the main
frame.
Tighten the screws in the order of (1) and (2).
EMI Frame

See the section given below on how to unlock the carriage.
•“4.1.7 How to Unlock the Carriage (p.62)”

EMI Frame Removal
Notch

Unlock the carriage and move the CR Unit to the center.
Remove the two screws and remove the EMI Frame.
• Screw
: C.B.S. M3x6 (tightening torque: 7-9 kgf.cm)

Danger!
Sharp Edge!

Positioning Hole

Guide Pin

EMI Frame

Figure 4-27. Reinstalling the EMI Frame

[Right side]

Figure 4-26. Removing the EMI Frame

Disassembly/Assembly

Removing Exterior Parts/Components

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Waste Ink Tray Removal

C A U T IO N

When removing the Waste Ink Tray, take extra care not to spill
ink and contaminate the printer and surroundings.
Do not pull the Waste Ink Tray too much to remove it, as it is
connected to the Ink System with the Waste Ink Tube.
Extra care must be exercised not to scratch or damage the
Waste Ink Tube.
The EJ Frame Spring of the EJ Frame Assy is located beneath
the Waste Ink Tray. (
in Fig.4-31 shows the location.) The
spring may come off during removing the Waste Ink Tray. If it
does, be sure to reattach it as shown below.

Remove the two screws and remove the Waste Ink Tray.
: C.B.P. M3x10 (tightening torque: 5-7 kgf.cm)

• Screw

(The numbers shown in the figure indicate the order of tightening the screws.)
EJ Frame Spring
may come off!

[Right side]

1
Waste Ink Tray

EJ Frame Spring

Figure 4-30. Removing the Waste Ink Tray (1)
Figure 4-28. Cautions on removing the Waste Ink Tray
C H E C K
P O IN T

Disconnect the Waste Ink Tube from the Waste Ink Tray with your hands.
Waste Ink Tray

When removing the Waste Ink Tray, remove it through the
cutout of the Housing carefully so as not to pull the tube too
much. The tray should be placed as shown below when it is
pulled out through the cutout.
When the Waste Ink Tray does not need to be replaced, you do
not have to remove the Waste Ink Tube from the tray. Proceed
to the next step leaving the Waste Ink Tray beside the printer
mechanism as shown below.

Waste Ink Tube

Disconnect

Waste Ink Tray

Figure 4-31. Removing the Waste Ink Tray (2)

Cutout of the Housing

Figure 4-29. Handling of the Waste Ink Tray

Disassembly/Assembly

Removing Exterior Parts/Components

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Wipe off any ink on the joint portion of the Waste Ink Tube
before reconnecting the tube. Ink on the joint portion makes
the tube likely to get disconnected.
Insert the Waste Ink Tube until its leading edge reaches the
point where the shaft of the Waste Ink Tray starts to widen as
shown below.
Edge of the Tube

4.2.8 Right Front Housing / Left Front Housing
Parts/Components need to be removed in advance
Paper Support / Printer Cover / Front Cover / Right Housing / Left Housing / USB
Housing / Upper Housing / Panel Unit / EMI Frame / Waste Ink Tray
Removal procedure
C A U T IO N

Waste Ink Tray

Take extra care to avoid injury from sharp metal edges. Before
starting, see the page given below to check the dangerous edges.
•“4.1.8 Sharp Metal Edges (Danger!)” (p.62)

Tray Shaft
Waste Ink Tube

Figure 4-32. Cautions of installing the Waste Ink Tray

Tighten the screws in the order given in Fig.4-30.

2.
3.

Disengage the two tabs at (1) portion (inside the Front Housing) by lightly
pushing down the tip of the tabs. First disengage the lower tab and then
disengage the upper one.
Pull the Right Front Housing toward you to remove it.
Disengage the two tabs at (2) portion in the same manner, and remove the Left
Front Housing
Lower Tab

Upper Tab
Tab position of Left Front Housing

Left Front Housing

Tab position of Right Front Housing

Right Front Housing

Figure 4-33. Removing Left/Right Front Housings (1)

Disassembly/Assembly

Removing Exterior Parts/Components

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.2.9 Front Housing
Left Front
Housing

Upper Tab

Parts/Components need to be removed in advance
Paper Support / Printer Cover / Front Cover / Right Housing / Left Housing / Upper
Housing / Panel Unit / EMI Frame / Waste Ink Tray / Right Front Housing / Left Front
Housing

Guide Pin

Removal procedure
Removal Direction

C H E C K
P O IN T

The Front Housing differs in shape between the R260/R265R270
and the R360/R380/R390, however, the removal procedure itself is
almost the same. Here, the procedure is illustrated using the R360/
R380/R390.

Lower Tab

Figure 4-34. Tabs of the Right/Left Front Housings

Front Housing Removal

Hold the one end of the Torsion Spring of the Middle Housing, release it from
the slit of the rib, and remove the Torsion Spring from the pin. (R360/R380/
R390 only)
Middle Housing
Torsion Spring

Front Housing

Figure 4-35. Removing the Torsion Spring (R360/R380/R390 only)
2.

Remove the four screws.
: C.B.P. M3x10 (tightening torque: 5-7 kgf.cm)

• Screw

(The numbers shown in the figure indicate the order of tightening the screws.)

4
1

Figure 4-36. Removing the Front Housing (1)

Disassembly/Assembly

Removing Exterior Parts/Components

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
3.
4.

Revision B

With a flathead screwdriver or similar tool, disengage the two tabs on the
inner left and right sides.
From the bottom side of the Printer, insert a flathead screw driver into the hole
of the Lower Housing to disengage the two tabs. (With R260/R265/R270, the
tabs can be disengaged from the upper side of the Middle Housing.)

C A U T IO N

Front Housing

[Left inner side]

Tab (right)

Tab (left)

When removing the Front Housing, make sure to remove it in the
specified direction without tilting it, otherwise the tip of the bottom
ribs on both left and right sides may be scratched heavily or
broken.

Bottom Rib
Removal Direction

Figure 4-38. Caution as to Removing the Front Housing

Removal Direction

[Bottom Side]

Slide the Lower Housing toward you carefully avoiding the two bottom ribs,
and remove the Lower Housing.

Removing the Slot Cover (R360/R380/R390 only)

Disengage the two tabs

, and remove the Slot Cover.

[Rear side]

Slot Cover

Front Housing

Figure 4-39. Removing the Slot Cover
Figure 4-37. Removing the Front Housing (2)

Disassembly/Assembly

Removing Exterior Parts/Components

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

1.
2.
3.

Revision B

Install the Front Housing following the steps below
Install the Slot Cover. (R360/R380/R390 only)
With the two hooks on the inner bottom, insert the right
followed by the left.
Push the two
parts and insert the hooks firmly.

While pressing the Front Housing with your thumb holding the
Middle Housing with your other fingers as shown below, secure
the screw (3) on the bottom left.
While pressing the Lower Housing with your thumb holding
the Front Housing with your other fingers as shown below,
secure the screw (4) on the bottom right.

3
4
1

Figure 4-40. Reinstalling the Front Housing (1)
4.
5.

Attach the Torsion Spring to the Slot Cover.
(R360/R380/R390 only)
While pressing the Front Housing with your thumb holding
the Middle Housing with your other fingers as shown below,
secure the screw (1) on the top left.
While pressing the Front Housing with your thumb holding
the Front Frame with your other fingers, secure the screw (2)
on the top right.
Middle Housing

[Left side]

[Right side]

Front Housing

Figure 4-42. Reinstalling the Front Housing (3)

After installing the Front Housing, make sure that the Front
Housing is securely attached with no misalignment.
When reinstalling the Torsion Spring, attach one end (1) of the
spring to the cutout of the Slot Cover, insert the coiled part
over the shaft of the Middle Housing, and attach the other end
(2) to the cutout of the Middle Housing. (R360/R380/R390 only)

Front Frame

Cutout

Shaft
Cutout of Slot Cover

2
1
2
1

[Left side]

Figure 4-43. Reinstalling the Torsion Spring
(R360/R380/R390 only)

[Right side]
Front Housing

Figure 4-41. Reinstalling the Front Housing (2)

Disassembly/Assembly

Removing Exterior Parts/Components

After reinstalling the Torsion Spring, check that the Slot Cover
opens and closes smoothly. (R360/R380/R390 only)

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.3 Removing Control Boards

4.3.1 Removing the USB Board (R260/R265/R270 only)

USB Shield Plate

Remove the USB Shield Plate and the USB Board.

Parts/Components need to be removed in advance
All exterior parts/components

CN1

USB Board removal
C H E C K
P O IN T

R260/R265/R270 are equipped with a USB Board. Remove the
USB Board before removing the Main Board. Refer to R260/
R265/R270 & R360/R380/R390 Disassembly Flowchart(p.64)
Refer to the Orientation Definition below for the directions
indicated in the following procedures.
• “4.1.6 Orientation Definition (p.61)”

Remove the piece of acetate tape and remove the USB connector cable from
the cable retainer.
2. Disconnect the USB cable from the connector.
3. Remove the screw and remove the GND cable.
4. Remove the three screws.
• Screw
: C.B.P. M3x10 (tightening torque: 5-7 kgf.cm)
• Screw
: C.B.S. M3x6 (tightening torque: 5-7 kgf.cm)

USB Board

Figure 4-45. Disassembling the USB Board

FFC Holder removal

Peel off the acetate tape, and disengage all the cables and Ferrite Core from
the FFC Holder.
Release the Head FFC from the two tabs of the FFC Holder.

Head FFC

Acetate tape

(The numbers shown in the figure indicate the order of tightening the screws.)

USB Connector Cable

GND Cable

Tab

[Left front side]

Figure 4-46. Removing the Cables
1
Cable Retainer

Acetate tape

: Connector
USB Board

Figure 4-44. Removing the USB Board

Disassembly/Assembly

Removing Control Boards

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
3.

Revision B

From the rear side, push the positioning pin out with a screw driver or similar
tool, and slide the FFC Holder upward to remove it from the Middle Housing.

FFC Holder

Removal Direction

When putting the Head FFC through the Ferrite Core, first
straighten the fold of the pair of two FFCs, then put the five
FFCs through the Ferrite Core one by one taking care not to
damage them. Then, route the FFCs after folding the pair of
two FFCs as they were (fold at
shown in the figure).
Head FFC (front)

Head FFC (back)

Push

Screw
driver

Positioning Pin

FFC Holder

Figure 4-47. Removing the FFC Holder (1)
Straighten the fold of the Head FFC, and remove the FFC Holder pulling the
FFC out from the Ferrite Core.

FFC Holder
Ferrite core

Figure 4-50. Routing the Head FFC (2)
Screw the USB Board in the order given in Fig.4-44.
When screwing the USB Board, secure the GND Cable of the
USB Cable together with the screw as shown in Fig.4-44.

Straighten the Head FFC
and pull it out from the
Ferrite Core

Figure 4-48. Removing the FFC Holder (2)
When installing the FFC Holder, make sure to secure it with the
three hooked tabs and insert the positioning pin shown in Fig.4-47.
: Hooked tab

FFC Holder

Figure 4-49. Reinstalling the FFC Holder

Disassembly/Assembly

Removing Control Boards

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.3.2 Removing the Main Board Unit

For R260/R265/R270, when removing the connector cables, also
remove the GND Cable of the USB Connector Cable (CN2). This
GND Cable is screwed together with the Shield Plate in part
.

C H E C K
P O IN T

Parts/Components need to be removed in advance
All exterior parts/components / USB Board (R260/R265/R270 only)
Removal procedure
1.
2.

Disconnect all FFCs and connector cables from the Main board.
Remove the all cables from the cable retainer on the Main Board.

CN3

CN13

CN14

CN4

CN6

CN7

CN8

CN2

CN12

CN16

CN5

Figure 4-51. Removing the Cables (R360/R380/R390 Main Board)

CN16

CN15

CN14

CN12

CN9

CN8

CN7

CN5
CN3

CN10
CN11
CN13

Figure 4-52. R360/R380/R390 Main Board

Disassembly/Assembly

USB Connector
Cable (CN2)

Main Board

Cable Retainer

CN4

CN10

CN15

GND Cable

CN6

CN11

CN1

Figure 4-53. R260/R265/R270 Main Board
Table 4-5. List of Connectors and their Destinations
CN No.
R360/R380/ R260/R265/
R390
R270
CN1
----CN2
CN3
CN5
CN4
-CN5
CN16
CN6
CN8
CN7
CN7
CN8
CN6
CN9
CN4
CN10
CN11
CN11
CN10
CN12
CN12
CN13
CN15
CN14
CN14
CN15
CN13
CN16
CN3

Removing Control Boards

Color
FFC
White
FFC
FFC
FFC
FFC
Black
White
White
FFC
FFC
FFC
FFC
White
Black
White

Destination
Card Board
USB Board
Panel Board
Panel Board
CR Encoder
PF Encoder
APG Sensor
PE Sensor
CDR Guide Detection Assy
Printhead
Printhead
Printhead
CSIC
CR Motor
PF Motor
Power Supply

Number of pins
15pin
5pin
8pin
11pin
6pin
6pin
3pin
3pin
4pin
13pin
13pin
9pin
13pin
2pin
2pin
3pin

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
3.

Revision B

Remove the four screws. (For R260/R265/R270, three screws
only)
(3 pcs.): C.B.P. M3x10 (tightening torque: 5-7 kgf.cm)
(1 pc.): C.P. M3x6 (tightening torque: 7-9 kgf.cm)

• Screw
• Screw

Remove the Main Board, taking extra care not to get the FFC caught on the
opening of the CB Support Shield Plate. (R360/R380/R390 only)

(The numbers shown in the figure indicate the order of tightening the screws.)

Remove the Main Board. (R260/R265/R270 only)

Removal Direction

Main Board

R360/R380/R390

1
Opening

2
4

CB Support
Shield Plate

R260/R265/R270

Figure 4-56. Removing the Main Board Unit (2)
2

Figure 4-54. Removing the Main Board (1)
C A U T IO N

The MB Frame deforms easily. Exercise care not to deform it while
removing the Main Board.
Main Board

MB Frame

Figure 4-55. Cautions on Removing the Main Board Unit

Disassembly/Assembly

Removing Control Boards

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

2.
3.

Revision B

Install the Main Board Unit following the steps below.
Install the MB Frame to the the Lower Housing, and make
sure that the Ground Plate MB contacts with the Main Frame.
(Screw (1) in Fig.4-54)
Install the Main Board Unit screwing it in the order given in
Fig.4-54.
Install the Main Board Unit to the MB Frame. (Fig.4-59)
After installing the Main Board, check that the Ground Plate
MB contacts with the Main Frame.
Main Board Unit

[Rear side]

4.3.3 Disassembling the Main Board Unit
Main Board Unit disassembly
The Main Board Unit differs in shape and etc. between the R260/
R265R270 and the R360/R380/R390, however, the removal
procedure is almost the same. Here, the procedure is illustrated
mainly using the R360/R380/R390 showing the difference as
necessary.

C H E C K
P O IN T

1.
MB Frame

Remove the screw and remove the MB Frame from the Main Board.
: C.B.S. M3x10 (tightening torque: 5-7 kgf.cm)

• Screw

Main Board

Ground Plate MB

MB Frame

Figure 4-59. Removing the MB Frame
2.
MB
Frame

Remove the screw and remove the Main Board from the MB Cover.
: C.B.S. M3x10 (tightening torque: 7-9 kgf.cm)
3. Remove the two screws and remove the CB Support Shield Plate. (R360/
R380/R390 only)
• Screw
: C.B.S. M3x8 (tightening torque: 7-9 kgf.cm)
• Screw

Main Frame

Figure 4-57. Reinstalling the Main Board Unit(1)
Insert the left and right front screw holes of the Main Board
Unit over the guide pins of the Middle Housing before screwing
the unit.

MB Cover

[Front side]

CB Support
Shield Plate
R260/R265/
R270
Main Board
: Screw Hole
: Guide Pin

Figure 4-60. Removing the MB Cover/CB Shield Plate Support

Figure 4-58. Reinstalling the Main Board Unit (2)

Disassembly/Assembly

Removing Control Boards

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Remove the Upper Shield Plate MB from the Main Board following the steps
below.

For R360/R380/R390

Remove the two screws and remove the Lower Shield Plate MB from the Main
Board.
• Screw
: C.P. M3x10 (tightening torque: 5-7 kgf.cm)
Lower Shield Plate MB

Remove the four screws and remove the Shield Plate MB from the Main Board.
• Screw
• Screw

: C.P.M3x6 (tightening torque: 5-7 kgf.cm)
: C.B.S. M3x8 (tightening torque: 5-7 kgf.cm)

(The numbers shown in the figure indicate the order of tightening the screws.)
R360/R380/R390

Upper Shield Plate MB

Main Board

Figure 4-63. Removing the Main Board

2
Upper Shield Plate MB

Main Board

Figure 4-61. Removing the Upper Shield Plate MB (R360/R380/R390)

R260/R265/R270

Screw the Upper Shield Plate MB of the R360/R380/R390 in
the order given in Fig.4-61.
Screw the Upper Shield Plate MB of the R260/R265/R270 in
the order given in Fig.4-62.

For R260/R265/R270

Remove the five screws and remove the Upper Shield Plate MB from the Main Board.
• Screw
• Screw

: C.P. M3x6 (tightening torque: 5-7 kgf.cm)
: C.B.S. M3x8 (tightening torque: 5-7 kgf.cm)

(The numbers shown in the figure indicate the order of tightening the screws.)
R260/R265/R270

Upper Shield Plate MB

5
3
4
Main Board

Upper Shield Plate MB

Figure 4-62. Removing the Upper Shield Plate MB (R260/R265/R270)

Disassembly/Assembly

Removing Control Boards

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.3.4 Removing the Card Board (R360/R380/R390 only)
Parts/Components need to be removed in advance
All exterior parts/components / Main Board Unit

1.
2.

Card Board disassembly
Disconnect the FFC from CN1 connector on the Card Board.
Remove the screw and remove the Ground Plate CB.
• Screw
: C.B.S. M3x6 (tightening torque: 5-7 kgf.cm)

Card Board Removal
C H E C K
P O IN T

1.
2.

R360/R380/R390 are equipped with a Card Board. Remove the
Card Board after removing the Main Board. Refer to R260/R265/
R270 & R360/R380/R390 Disassembly Flowchart(p.64).

CN1

Remove the FFC Holder. (See FFC Holder removal on page 76)
Remove the five screws and remove the Card Board.
• Screw
: C.B.S. M3x10 (tightening torque: 5-7 kgf.cm)

Figure 4-65. Card Board Disassembly

(The numbers shown in the figure indicate the order of tightening the screws.)

Ground Plate CB

To match the FFC to the position of the Ferrite Core, twist and fold
the Head FFC as shown in the figure, then route it through the
Ferrite Core.
Head FFC

5
2

Card Board

Figure 4-64. Removing the Card Board

Figure 4-66. Routing the Head FFC (1)

Disassembly/Assembly

Removing Control Boards

Screw the Card Board in the order given in Fig.4-64.

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.3.5 Disassembling the Panel Unit

1.
2.

Panel Board removal
C A U T IO N

C H E C K
P O IN T

Be careful not to scratch or damage the exterior surface (coated or
decorative laminated parts) during disassembly and reassembly.

Removing the Right/Left Laminated Panels (R360/R380/R390 only)

1.
2.

Disengage the four hooks on the rear side of the Panel Unit.
Push
section of the Left Laminated Panel as indicated with the arrow to
disengage the tabs, and remove it.
Remove the Right Laminated Panel in the same manner.
[Rear side]

Peel off the acetate tape.
Disengage the Ferrite Core from the hook.
Ferrite core

Since the R260/R265/R270 are not equipped with a LCD panel, the
removal procedure of the Panel Board differs from that of the
R360/R380/R390. The procedure for the R260/R265/R270 is given
on the page below.
•Removing the Panel Board (for R260/R265/R270) on page 84

Removing the Panel Board (for R360/R380/R390)

Ferrite core

Acetate tape
Hook

Figure 4-68. Removing the Panel Board (1)
3.

Disconnect the FFCs from CN1 connector on the Panel Board and CN1
connector on the LCD Board.
4. Remove the six screws, taking care not to damage the cables connecting the
two Panel Boards, remove the Shield Plate PNL in the direction of the arrow.
• Screw
: C.B.P. M3x10 (tightening torque: 5-7 kgf.cm)
: Positioning
section
Cables connecting the
two Panel Boards.
CN1

: Hooks

: Tabs

[Front side]

Removal Direction

CN1

Shield Plate PNL

Figure 4-69. Removing the Panel Board (2)

Laminated Panel (L)

Laminated Panel (R)

Figure 4-67. Removing the Left/Right Laminated Panels

Disassembly/Assembly

Removing Control Boards

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
5.

Revision B

Remove the screw and remove the Panel Board.

• Screw
: C.B.P. M3x10 (tightening torque: 5-7 kgf.cm)
• Positioning Hole:
/Rib:
Panel Board

Peel off the double-sided tape and remove the two FFCs from the Shield Plate
PNL.
• Double-sided tape:
Shield Plate PNL

FFC (1)
FFC (2)

Figure 4-70. Removing the Panel Board (3)
6.

Remove two screws and remove the LCD Panel and the Ground Plate LCD.
• Screw
: C.B.P. M2x6 (tightening torque: 2-3 kgf.cm)

Figure 4-73. Removing the FFC

Removing the Panel Board (for R260/R265/R270)
1.

LCD Panel

Remove the four screws and disengage the hook (
) and remove the Panel
Board Assy.
• Screw
: C.B.P. M3x8 (tightening torque: 7-9 kgf.cm)
(The numbers shown in the figure indicate the order of tightening the screws.)

Ground Plate LCD

Figure 4-71. Removing the LCD Panel
7.

Panel Board Assy

Remove the SW Button (1) to (9) and the LED Light Guide Plate.

3
8
1

Figure 4-74. Removing the Shield Plate PNL (R260/R265/R270)
7

2.
3.

LED Light Guide Plate

Disconnect the FFC from CN1 connector on the Panel Board.
Remove two screws and remove the Panel Board from the Shield Plate PNL.
• Screw
: C.B.S. M3x6 (tightening torque: 4-6 kgf.cm)
(The numbers shown in the figure indicate the order of tightening the screws.)

1
Figure 4-72. Removing the SW Buttons
CN1

Shield Plate PNL

FFC

Panel Board

Figure 4-75. Removing the Panel Board (R260/R265/R270)

Disassembly/Assembly

Removing Control Boards

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
4.

Revision B

Remove the SW Button (1)(2)(3) and the LED Light Guide Plate.

Following instructions are for R360/R380/R390 only
When installing the LCD Panel, check that the inner side of the
LCD Cover is free of dust or dirt.
Install the Shield Plate PNL putting it under the cables
connecting the two Panel Boards.
When installing the FFC (1) to the Shield Plate PNL, align the
FFC edges with the line marked on the panel, and secure it
with double-sided tape. And when installing the FFC (2), fold
the FFC and secure it with double-sided tape as shown below.

LED Light Guide Plate

Figure 4-76. Removing the SW Buttons (R260/R265/R270)
5.

Peel off the double-sided tape and remove the two FFCs from the Shield Plate
PNL.
• Double-sided tape:

FFC (1)

Shield Plate PNL
FFC

Line marked on the plate

For the R260/R265/R270, when installing the FFC to the Shield
Plate PNL, align the FFC edges with the lines marked on the
plate as shown in Fig.4-77, and secure it with double-sided
tape. When screwing the Panel Board Assy, tighten the screws
in the order given in Fig.4-74.
For the R260/R265/R270, screw the Panel Board in the order
given in Fig.4-75.

Disassembly/Assembly

FFC (2)

Line marked on
the plate

Figure 4-77. Removing the FFC (R260/R265/R270)

When attaching the SW Buttons, insert their guide pin into the
corresponding positioning hole firmly. After installing the
Shield Plate PNL, check the buttons for clicking operability by
pressing each of them.

Figure 4-78. Attaching the FFC (1), FFC (2) (R360/R380/R390)

C A U T IO N

Removing Control Boards

Attach 40mm-length acetate tape referring to Fig.4-68.

When cleaning the LCD, do not use liquid type cleaner. The use of
such cleaner may cause the coating film on the surface to come off.
To clean the LCD, use a blower to blow off dust.

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.3.6 Middle Housing

Parts/Components need to be removed in advance

Remove the Middle Housing taking extra care not to get the FFC caught on
the opening part.

All exterior parts/components / Card Board (USB Board) / Main Board Unit

Removal Direction

Removal procedure
C H E C K
P O IN T

Head FFC

Refer to the Orientation Definition below for the directions
indicated in the following procedures.
•“4.1.6 Orientation Definition (p.61)”
Opening

Remove the two screws.
• Screw
: C.B.S. M3x10 (tightening torque: 5-7 kgf.cm)

Figure 4-80. Removing the Middle Housing (2)

(The numbers shown in the figure indicate the order of tightening the screws.)
Middle Housing

Middle Housing

Front Frame

3.
4.

Disengage the hook from the hole of the rib, and remove the Left Ground
Plate MB.
Remove the Right Ground Plate MB.
Left Ground Plate MB

Removal Direction
Right Ground Plate MB

Disengage the
hook

Figure 4-79. Removing the Middle Housing (1)
Figure 4-81. Removing the Middle Housing (3)

Disassembly/Assembly

Removing Control Boards

Tighten the screws in the order given in Fig.4-79.
After installing the Middle Housing, check that the Left/Right
Ground Plates MB are properly grounded.

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.4 Removing the Printer Mechanism

C A U T IO N

Parts/Components need to be removed in advance

All exterior parts/components / All control boards / Middle Housing

Do not touch the PF Scale with bare hands or damage it.
If the Printer Mechanism is tilted leftward about 15°, the PF
Scale hits against the desk surface and can break. After
removing the Printer Mechanism, take extra care to protect the
PF Scale.

4.4.1 Removing the Printer Mechanism
n i sm
echa
er M
t
n
i
r
P

Removal procedure
C A U T IO N

Take extra care to avoid injury from sharp metal edges. Before
starting, see the page given below to check the dangerous edges.
• “4.1.8 Sharp Metal Edges (Danger!)” (p.62)
Handling of the Printer Mechanism
Whenever handling the Printer Mechanism, hold it by the
positions indicated with
in the figure in order to avoid
deformation of the frames.

Do not tilt more than 15
degrees, or drag it while tilting.

Figure 4-84. Handling of the Printer Mechanism
C H E C K
P O IN T

1.
Figure 4-82. Handling the Printer Mechanism

Refer to the Orientation Definition below for the directions
indicated in the following procedures.
•“4.1.6 Orientation Definition (p.61)”

Remove the acetate tape of the rear side of the Lower Housing with tweezers,
and remove the Ferrite Core through the hole of the Lower Housing.

Before installing/removing the Printer Mechanism, lower the
CDR Guide Lever to raise the Stacker. If the Printer
Mechanism is moved with the Stacker lowered, the CDR Guide
Sensor that moves with the Stacker may be damaged.

Stacker Raised
Status

About
15°

Acetate tape

Figure 4-85. Removing the Ferrite Core (Printer mechanism)
CDR Guide Lever

Stacker

Figure 4-83. Cautions on Removing the Printer Mechanism

Disassembly/Assembly

Removing the Printer Mechanism

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
2.

Revision B

Remove the six screws that secure the Printer Mechanism.
: C.B.P. M3x8 (tightening torque: 7-9 kgf.cm)

Before installing the Printer Mechanism, make sure that the cables
are correctly routed referring to the figure below and the following
pages.

• Screw

(The numbers shown in the figure indicate the order of tightening the screws.)

1
6
[Left side]

[Right side]

4
3

3
1

Figure 4-86. Removing the Screws (Printer Mechanism)
3.

Referring to ““Figure 4-82. Handling the Printer Mechanism (p.87)””,
remove the Printer Mechanism from the Lower Housing.

Figure 4-87. Routing the cables prior to Printer Mechanism
installation
1. “Removing the Connector Cables of the P/S Assy” (p.94)
2. “Routing of the PF Motor cables” (p.103)
3. “Routing of the PF Motor cables” (p.103)
“Routing of the APG and PE Sensor Cables.” (p.102)

When installing the Printer Mechanism, be extremely careful
not to let the cables at the left front side get caught under the
Printer Mechanism.
Tighten the screws in the order given in Fig.4-86.
A D J U S T M E N T
R E Q U IR E D

Disassembly/Assembly

Whenever the Printer Mechanism is replaced, the required
adjustments must be carried out.
•See “Table 5-4. Adjustment Items (p.116)” in Chapter 5

Removing the Printer Mechanism

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.5 Disassembly of the Printer Mechanism

1.
2.

4.5.1 CR Scale

C A U T IO N

Take extra care to avoid injury from sharp metal edges. Before
starting, see the page given below to check the dangerous edges.
• “4.1.8 Sharp Metal Edges (Danger!)” (p.62)
During the disassembly/reassembly of the Printer Mechanism,
take extra care not to touch the CR Scale with bare hands, and
not to contaminate or scratch it.

4.
5.

Unlock the carriage and move the CR Unit to the center.
Remove the Torsion Spring from the hook ( ) on the left side of the Main
Frame.
Remove the CR Scale from the hook ( ) on the right side of the Main
Frame.
Pull out the CR Scale from the slit of the CR Unit.
Turn the CR Scale 90 degrees in the direction of the arrow, and remove the
CR Scale from the hook.
Torsion Spring

Parts/Components need to be removed in advance
All exterior parts/ All control boards / Middle Housing

Slit

Removal procedure
Hook

C H E C K
P O IN T

See the section given below on how to unlock the carriage.
• “4.1.7 How to Unlock the Carriage (p.62)”
Refer to the Orientation Definition below for the directions
indicated in the following procedures.
• “4.1.6 Orientation Definition (p.61)”

Turn 90°

CR Scale

Figure 4-88. Removing the CR Scale
Install the CR Scale with its cut-corner facing upward. Hitch one
end of the Torsion Spring to the hole of the CR Scale from the rear
side of the printer.
Hitch from the rear side

Cut-corner

Hook

Figure 4-89. Reinstalling the CR Scale

Disassembly/Assembly

Disassembly of the Printer Mechanism

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.5.2 APG Unit
C A U T IO N

Take extra care to avoid injury from sharp metal edges. Before
starting, see the page given below to check the dangerous edges.
•“4.1.8 Sharp Metal Edges (Danger!) (p.62)”

Parts/Components need to be removed in advance

Lubrication is required. See the page given below for the
lubrication information.
"6.1.3 Lubrication (p.131)"
Install the APG Unit following the procedure below.
1. Put a pin (thinner than Ø2mm) through the positioning
holes of the Main Frame and the right PG Cam on the CR
Shaft.

All exterior parts/ All control boards / Middle Housing
Removal procedure
C H E C K
P O IN T

Positioning
Hole

Refer to the Orientation Definition below for the directions
indicated in the following procedures.
•“4.1.6 Orientation Definition (p.61)”

Pin (1)
Right PG Cam

Remove two screws taking care not lose the gears, and remove the APG Unit.
• Screw
: C.B.S. M3x6 (tightening torque: 7-9 kgf.cm)

Figure 4-91. Reinstalling the APG Unit (1)

(The numbers shown in the figure indicate the order of tightening the screws.)

2. Put the pin through the positioning holes of the Spur gear
28.8 and the APG Unit.

APG Unit

Positioning
Hole

2
Pin

Figure 4-90. Removing the APG Unit
APG Unit

Spur Gear 28.8

Figure 4-92. Reinstalling the APG Unit (2)

Disassembly/Assembly

Disassembly of the Printer Mechanism

Tighten the screws in the order given in Fig.4-90.

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.5.3 Printhead

Install the APG Unit to the Main Frame.

C A U T IO N

Take extra care to avoid injury from sharp metal edges. Before
starting, see the page given below to check the dangerous edges.
• “4.1.8 Sharp Metal Edges (Danger!)” (p.62)
When removing the Head FFC Cover and the Head FFC Cover
Inner, do not use tools with sharp ends as the FFC may get
damaged.

Parts/Components need to be removed in advance
All exterior parts/ All control boards / Middle Housing
Pin
APG Unit

Figure 4-93. Reinstalling the APG Unit (3)
4.

Check that the hooks (
) are attached to the positioning
holes of the Main Frame, then screw the APG Unit.

Removal procedure
C H E C K
P O IN T

Main Frame

1.
2.

Move the CR Unit to the center, open the Cartridge Cover and remove all Ink
Cartridges.
While disengaging the hook of the Head FFC Cover with a flathead screw
driver, slide the Head FFC Cover downward and remove it.
Head FFC Cover

Removal Direction

Figure 4-94. Reinstalling the APG Unit (4)

Screw Driver
Hook

Figure 4-95. Removing the Head FFC Cover

Disassembly/Assembly

Disassembly of the Printer Mechanism

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
3.

Disconnect the FFC from the connector (

Revision B

) on the Head Board.

7.
8.

Move the CR Unit to the left (the opposite side to the home position).
Taking care not to scratch the cables, insert a flathead screw driver through
the hole on the left rear of the Main Frame, and disengage the hook (2) of the
CSIC Assy.
Hook (2)

FFC for CSIC

Figure 4-96. Removing the FFC for CSIC
4.

Hook (2)

While disengaging the hook of the Head FFC Cover Inner with a flathead
screw driver, slide the Head FFC Cover Inner upward and remove it.

Figure 4-99. Removing the CSIC Assy (2)
9.

Head FFC Cover Inner

[Left rear side]

Slide the CSIC Assy upward to remove it.

Removal Direction

Rear side of CSIC Assy

Removal Direction
Hook

CSIC Assy

Screw Driver

Figure 4-97. Removing the Head FFC Cover Inner
5.
6.

Move the CR Unit to its home position.
Insert a flathead screw driver through the hole on the right rear of the Main
Frame, and disengage the hook (1) of the CSIC Assy.

Hook

Connector

Hook (1)

Figure 4-100. Removing the CSIC Assy (3)

[Right rear side]

Hook (1)

Figure 4-98. Removing the CSIC Assy (1)

Disassembly/Assembly

Disassembly of the Printer Mechanism

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

C A U T IO N

Revision B

Take extra care not to spill ink and contaminate the surroundings.
Be extremely careful not to touch the nozzle surface, the ink supply
needles and the Head Cover, otherwise the nozzles may get clogged.

11. Remove the two Head FFCs from the connector on the back, and remove the
Printhead.

Head Cover

Printhead

Head FFC

Nozzle surface

Figure 4-101. Handling of the Printhead
Connector

10. Remove three screws and remove the Printhead.
• Screw
: C.B.P. M2.6x8 (tightening torque: 3-5 kgf.cm)
(The numbers shown in the figure indicate the order of tightening the screws.)

Figure 4-103. Removing the Printhead (2)
Tighten the screws in the order given in Fig.4-102.

A D J U S T M E N T
R E Q U IR E D

Printhead

Whenever the Printhead is removed/replaced, the required
adjustments must be carried out.
•See “Table 5-4. Adjustment Items (p.116)” in Chapter 5

Figure 4-102. Removing the Printhead (1)

Disassembly/Assembly

Disassembly of the Printer Mechanism

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.5.4 Waste Ink Pad

4.5.5 P/S Assy

Parts/Components need to be removed in advance

All exterior parts/ All control boards / Middle Housing / Printer Mechanism
Removal procedure
C A U T IO N

All exterior parts/ All control boards / Middle Housing / Printer Mechanism
Removal procedure

When removing the Waste Ink Pad, take extra care not to
contaminate the printer and surroundings with ink.

Remove the three Waste Ink Pads from the tray.

C H E C K
P O IN T

Refer to the Orientation Definition below for the directions in the
following procedures.
•“4.1.6 Orientation Definition (p.61)”
Release the connector cables from the six tabs, peel off the acetate tape and
remove the Ferrite Core from the cutout of the Lower Housing.
Lower Housing

Connector Cable

Ferrite core

Waste Ink Pad

Figure 4-104. Removing the Waste Ink Pad
Tab

Insert the Waste Ink Pads into the trays inserting the slits of the
pads over the tabs
on the trays. Make sure to push the pads as
far as they will go (until their top surface locate lower than the top
surface of the tray edges).

P/S Assy

Tab
Acetate Tape Position

Tab

Figure 4-106. Removing the Connector Cables of the P/S Assy

Slit

Figure 4-105. Reinstalling the Waste Ink Pads

Disassembly/Assembly

Disassembly of the Printer Mechanism

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
2.

Revision B

Remove the screw that secures the P/S Assy, and remove the P/S Assy from
the Lower Housing.
• Screw
: C.B.P M3x10 (tightening torque: 5-7 kgf.cm)

4.5.6 Stacker Assy
Parts/Components need to be removed in advance
All exterior parts/ All control boards / Middle Housing / Printer Mechanism

P/S Assy

Lower Housing

Removal procedure
C A U T IO N

C H E C K
P O IN T

1.
2.

Ferrite core

Take extra care to avoid injury from sharp metal edges. Before
starting, see the page given below to check the dangerous edges.
•“4.1.8 Sharp Metal Edges (Danger!) (p.62)”

Refer to the Orientation Definition below for the directions in the
following procedures.
•“4.1.6 Orientation Definition (p.61)”
Lower the CDR Guide Lever to raise the Stacker.
Disengage the hook, and remove the CDR Guide Lever.

Figure 4-107. Removing the P/S Assy
When installing the P/S Assy, referring to Fig.4-106, put the
Ferrite Core into the cutout of the Lower Housing, and route the
connector cables through the six tabs.

A D J U S T M E N T
R E Q U IR E D

Whenever the P/S Assy is replaced, the required adjustment must be
carried out.
See “Table 5-4. Adjustment Items (p.116)” in Chapter 5

CDR Guide Lever

Hook

Removal Direction

Figure 4-108. Removing the CDR Guide Lever
Lift the front side of the Stacker to push down its shaft side to lower the
Stacker.
Push down

CDR Guide Lever Spring
CDR Shaft

Stacker

Figure 4-109. Removing the CDR Guide Lever Spring (1)

Disassembly/Assembly

Disassembly of the Printer Mechanism

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
4.

Revision B

Follow the steps below to remove the CDR Guide Lever Spring.
1) Pull the end A toward you.
2) Pull the end B out of the notch.
3) Pull the end A out of the shaft, and remove the CDR Guide Lever Spring.

While disengaging the hook, remove the left gear from the CDR Shaft and
remove the Left Stacker Guide. Also remove the Right Stacker Guide in the
same way.
Remove the CDR Shaft from the Stacker.

Left Stacker Guide
CDR
Shaft

Right Stacker Guide

[Left side]

Figure 4-112. Removing the CDR Shaft

Lubrication is required. See the page given below for the
lubrication information.
"6.1.3 Lubrication (p.131)"
Install the CDR Shaft so that one of its gear holes further to the
shaft end goes to the left (the spring attached side).
When attaching the CDR Shaft, make sure to match the phases
of the left and right gears as shown below.
• Insert the gear tooth with a small protrusion on its root into
the groove between the 3rd and 4th teeth of the Stacker
Guide Left/Right.

CDR Shaft

Figure 4-110. Removing the CDR Guide Lever Spring (2)
5.

Remove the four screws that secure the Stacker Assy.
: C.B.P. M3x8 (tightening torque: 5-7 kgf.cm)

• Screw

(The numbers shown in the figure indicate the order of tightening the screws.)

Holding the Left/Right Stacker Guides, remove the Stacker Assy from the
Lower Housing.
3

[Right side]

: Hook

Right Stacker Guide

CDR Shaft

3
4
1

2
Tooth with protrusion

Stacker Assy

Left Stacker Guide

Right Stacker Guide

Figure 4-111. Removing the Stacker Assy

Disassembly/Assembly

Figure 4-113. Reinstalling the CDR Shaft

Disassembly of the Printer Mechanism

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

When installing the Stacker Assy, insert the tabs
of the Left/
Right Stacker Guides into the hole of the Lower Housing, and
secure the guides with the screws. Tighten the screws in the order
given in Fig.4-111.

4.5.7 Ink System
C A U T IO N

Lower Housing
Left Stacker Guide

Right Stacker Guide

Figure 4-114. Reinstalling the Stacker Assy

Take extra care to avoid injury from sharp metal edges. Before
starting, see the page given below to check the dangerous edges.
• “4.1.8 Sharp Metal Edges (Danger!)” (p.62)
Take extra care not to spill ink and contaminate the
surroundings. Also, when removing the Waste Ink Tube, be
careful not to spill the ink.
Extra care must be taken to avoid injury from sharp edges of
the rib of the Main Frame.
Be careful not to drop and damage the shaft of the Carriage
Lock and the Torsion Spring, as they easily come off.
Pump Section

Torsion Spring

Shaft of the
Carriage Lock

Figure 4-115. Ink System
Parts/Components need to be removed in advance
All exterior parts/ All control boards / Middle Housing / Printer Mechanism
Removal procedure
C H E C K
P O IN T

Disassembly/Assembly

Disassembly of the Printer Mechanism

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
1.
2.
3.

Revision B

Move the CR Unit to the center.
Remove the screw (1) that secures the Cap section.
• Screw
: C.B.S. M3x6 (tightening torque: 7-9 kgf.cm)

(The numbers shown in the figure indicate the order of tightening the screws.)

Insert a screwdriver through the hole of the Main Frame and remove the screw
(2) that secure the Pump section.
• Screw
: C.B.S. M3x6 (tightening torque: 7-9 kgf.cm)

Pull out the Ink System towards the front to remove it avoiding contact of the
Pump and the rib of the opening.
Pull out the Pump
avoiding rib of the
opening.

Pull toward the front

(The numbers shown in the figure indicate the order of tightening the screws.)

Figure 4-118. Removing the Ink System (2)
Hole

Lubrication is required. See the page given below for the
lubrication information.
"6.1.3 Lubrication (p.131)"
Insert the shafts of the Ink System into the positioning holes
( ) of the Frame.

2
Cap section

Figure 4-116. Removing the Ink System (1)
Slide the Cap section in the direction of the arrow and remove the Ink System.

Figure 4-119. Reinstalling the Ink System (1)

Insert the positioning hole of the Ink System over the guide pin
of the ASF Unit.
Positioning Hole
Guide Pin

Cap section

Pump Section

Pump section

Figure 4-117. Removing the Ink System (2)

Figure 4-120. Reinstalling the Ink System (2)

Disassembly/Assembly

Mounting Direction

Disassembly of the Printer Mechanism

Tighten the screws in the order given in Fig.4-116.
After installing the Ink System, check the Carriage Lock for
proper operation referring to “4.1.7 How to Unlock the
Carriage (p.62)”.

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.5.8 CR Motor
C A U T IO N

Take extra care to avoid injury from sharp metal edges. Before
starting, see the page given below to check the dangerous edges.
•“4.1.8 Sharp Metal Edges (Danger!)” (p.62)

Remove the Driven Pulley Assy and remove the Timing Belt from the Pinion
Gear of the CR Motor.

Driven Pulley Assy

Parts/Components need to be removed in advance
All exterior parts/ All control boards / Middle Housing / Printer Mechanism / CR Scale

Refer to the Orientation Definition below for the directions
indicated in the following procedures.
•“4.1.6 Orientation Definition (p.61)”

C H E C K
P O IN T

Pinion Gear

Timing Belt

[Rear side]

Removal procedure

Figure 4-122. Removing the CR Motor (1)
3.

Disengage the connector cables from the three hooks and peel off the three
acetate tapes.
: Hook

CR Motor

Remove the Extension Spring of the Driven Pulley Assy from the rear side.
[Rear side]

Driven Pulley Assy

3
PE Sensor Cable
40 +- 3 mm (from the
connector to the edge of
the acetate tape)

CR Motor Cable
80 +- 3 mm (from the
Ferrite Core to the edge
of the acetate tape)

Extension Spring

Figure 4-123. Removing the CR Motor (2)
4.

Figure 4-121. Removing the Extension Spring

Remove the two screws and remove the CR Motor.
: C.P. M3x4 (tightening torque: 3-5 kgf.cm)

• Screw

(The numbers shown in the figure indicate the order of tightening the screws.)

C A U T IO N

Take extra care not to contaminate the Timing Belt with grease.
The belt deteriorates faster if grease adheres to it.

CR Motor

Figure 4-124. Removing the CR Motor (3)

Disassembly/Assembly

Disassembly of the Printer Mechanism

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Lubrication is required. See the page given below for the
lubrication information.
"6.1.3 Lubrication (p.131)"
When installing the CR Motor, install it so that the print side
faces upwards.

4.5.9 EJ Frame Assy
C A U T IO N

Take extra care to avoid injury from sharp metal edges. Before
starting, see the page given below to check the dangerous edges.
•“4.1.8 Sharp Metal Edges (Danger!)” (p.62)

Parts/Components need to be removed in advance
All exterior parts/ All control boards / Middle Housing / Printer Mechanism / CR Scale
/ APG Unit
Removal procedure
Figure 4-125. Reinstalling the CR Motor

C H E C K
P O IN T

Tighten the screws in the order given in Fig.4-124.
When installing the Timing Belt, make sure that it is not
twisted and the lumpy side faces inward.
Routing of the CR Motor/PE Sensor cables
Route the cables as described below referring to the Fig.4-123.
1. Wrap the CR Motor Cable together with the PE Sensor Cable
with the 20mm-length acetate tape at the (1) position.
2. Align the center of the taped portion with the center of the
hook (1), then wrap the cables at another two positions each
with 20 mm-length acetate tape so that the center of the each
taped portion comes to the center of hook (2) and (3)
respectively.
3. Secure the taped cables with the (1) (2) (3) hooks so that the PE
Sensor Cable faces inward.
Route the PE Sensor Cable on the left side of the printer
referring to the page below.
“Routing of the APG and PE Sensor Cables.” (p.102)
Route the PF Motor cables on the left side of the printer
referring to the page below.
“Routing of the PF Motor cables” (p.103)
A D J U S T M E N T
R E Q U IR E D

Refer to the Orientation Definition below for the directions
indicated in the following procedures.
•“4.1.6 Orientation Definition (p.61)”
Move the CR Unit to the HP side.
CR Unit

Figure 4-126. Moving the CR Unit
2.

Peel off the acetate tape, and disengage the Head FFC from the hook, peel off
the two double-sided tapes and remove the Head FFC from the Front Frame.

Head FFC

Whenever the CR Motor is replaced, the required adjustments
must be carried out.
See “Table 5-4. Adjustment Items (p.116)” in Chapter 5

Disassembly/Assembly

Hook

[Rear side]

Disassembly of the Printer Mechanism

Double-sided tape

Acetate Tape Position

Figure 4-127. Removing the Head FFC

100

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Disengage the connector cables of the PE Sensor and the APG Sensor from
the two hooks (A).
4. Remove the two screws and remove the Cable Holder Frame from the two
hooks (B).
• Screw
: C.B.S. M3x6 (tightening torque: 7-9 kgf.cm)

Remove the EJ Frame Assy.

Removal Direction

(The numbers shown in the figure indicate the order of tightening the screws.)

EJ Frame Assy

Cable Holder Frame

Figure 4-130. Removing the EJ Frame Assy
2

: Hook A
: Hook B

PE Sensor Cable
APG Sensor Cable

Lubrication is required. See the page given below for the
lubrication information.
"6.1.3 Lubrication (p.131)"
When installing the EJ Frame Assy, insert its two lower
bushings over the EJ Roller Shaft.
EJ Frame Assy

Figure 4-128. Removing the Cable Holder Frame
5.

Remove the left and right screws, and remove the Front Frame.
: C.B.S. M3x6 (tightening torque: 7-9 kgf.cm)

Bushing

• Screw

(The numbers shown in the figure indicate the order of tightening the screws.)
Removal Direction

Front Frame
EJ Roller Shaft

Figure 4-131. Reinstalling the EJ Frame Assy
1
2

Figure 4-129. Removing the Front Frame

When installing the EJ Frame, make sure that the Left/Right EJ
Frame Springs are attached as shown in the figure below.
Carefully handle the EJ Frame as the springs come off easily.

Longer

Shorter
Left EJ Frame Spring

Right EJ Frame Spring

Figure 4-132. Reinstalling the Front Frame (1)

Disassembly/Assembly

Disassembly of the Printer Mechanism

101

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

When installing the Front Frame, screw it after securing the foot
of the two EJ Frame Springs to the slits as shown in the figure.
Carefully handle the EJ Frame as the springs come off easily.

4.5.10 PF Encoder / PF Scale / PF Motor
C A U T IO N

Left EJ Frame Spring

Right EJ Frame Spring

Figure 4-133. Reinstalling the Front Frame (2)

Screw the Cable Holder Frame in the order given in Fig.4-128.
Screw the Front Frame in the order given in Fig.4-129.
Routing of the APG and PE Sensor Cables.

Tape (1): 20mm away from
hook of APG Sensor. (Tape
length 25 mm)

PE Sensor Cable

All exterior parts/ All control boards / Middle Housing / Printer Mechanism
Removal procedure
C H E C K
P O IN T

2
APG Sensor

Parts/Components need to be removed in advance

Tape (2): 70mm away from
Tape (1).
(Tape length 25 mm)

m
70m

Refer to the Orientation Definition below for the directions
indicated in the following procedures.
•“4.1.6 Orientation Definition (p.61)”
Removing the PF Encoder/PF Scale

1.
2.

1
20mm

Figure 4-134. Acetate Tape Position

Disconnect the FFC of the PF Encoder from CN1 connector.
Remove the screw and remove the PF Encoder.
• Screw
: C.B.P. M2.6x8 (tightening torque: 3.5-4.5 kgf.cm)
3. Peel off the double-sided tape attached to the center part, and remove the PF
Scale.

Route the CR Motor/PE Sensor cables on the rear of the
printer referring to the page below.
Figure 4-123 "Removing the CR Motor (2)" (p.99)
Route the PF Motor/PF Encoder and CR Motor cables on the
left side of the printer referring to the page below.
“Routing of the PF Motor cables” (p.103)

PF Scale

Double-sided tape

FFC

CN1

PF Encoder

Figure 4-135. Removing the PF Encoder/PF Scale

Disassembly/Assembly

Disassembly of the Printer Mechanism

102

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Removing the PF Motor

Peel off the acetate tape (1), and remove the Ferrite Core from the cutout of
the ASF Unit.
Disengage the PF Motor connector cable from the hook (1) of the ASF Unit.
Disengage the cables of the PF Motor and the CR Motor that are secured with
two pieces of acetate tape from the two hooks (2), peel off the acetate tape and
remove the PF Motor cable.
Remove the Harness Holder, and disengage the cables of the CR Motor and
the PE Sensor from hook (3).

5.
6.

Install the PF motor so that its label faces toward you.
Tighten the screws in the order given in Fig.4-137.
When installing the PF Encoder, check that its reading part
does not contact with the PF Scale.
Routing of the PF Motor cables
The cables of the PF Motor and the CR Motor must be secured
with acetate tapes and routed as shown below. Make sure to
secure the taped portion of the cables with hooks.

Tape (3): 60mm away from
Tape (2).
(Tape length 25 mm)

Tape (1):
For securing Ferrite Core.

PF Motor Cable
CR Motor Cable

ASF Unit

PF Motor Cable

85mm

60mm

1
Hook (2)

Acetate tape (1)

Tape (2): 85mm away from
Tape (1).
(Tape length 25 mm)

CR Motor Cable
PE Sensor Cable

Hook (1)
Hook (3)

PF Motor Cable

Harness Holder

Figure 4-138. Routing/Securing the PF Motor/CR Motor Cables

Figure 4-136. Removing the Harness Holder
8.

Route the APG and PE Sensor cables on the left side of the
printer referring to the page below.
“Routing of the APG and PE Sensor Cables.” (p.102)
Route the CR Motor and PE Sensor cables on the rear of the
printer referring to the page below.
Figure 4-123 "Removing the CR Motor (2)" (p.99)

Remove the two screws that secure the PF Motor, and slide the motor to pull it
out through the cutout to remove it.
• Screw
: C.P. M3x6 (tightening torque: 7-9 kgf.cm)
(The numbers shown in the figure indicate the order of tightening the screws.)
PF Motor

CR Motor Cable

1
A D J U S T M E N T
R E Q U IR E D

Whenever the PF Motor is replaced, the required adjustments must
be carried out.
See “Table 5-4. Adjustment Items (p.116)” in Chapter 5

2
Figure 4-137. Removing the PF Motor

Disassembly/Assembly

Disassembly of the Printer Mechanism

103

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.5.11 ASF Unit

Parts/Components need to be removed in advance

Remove the Torsion Spring 137.7 from the LD Roller Guide.

Torsion Spring

All exterior parts/ All control boards / Middle Housing / Printer Mechanism / Ink
System
Removal procedure
C H E C K
P O IN T

LD Roller Guide

Refer to the Orientation Definition below for the directions
indicated in the following procedures.
“4.1.6 Orientation Definition (p.61)”

Figure 4-140. Removing the LD Roller Guide (2)

Removing the LD Roller Guide

1.
2.

Move the CR Unit to the left (the opposite side to the home position).
Remove the screw that secures the LD Roller Guide.
• Screw
: C.B.S. (P4), M3x6 (tightening torque: 7-9 kgf.cm)
3. Push the tabs on the right and the left, slide the LD Roller Guide upward to
remove it disengaging the five hooks.
Tab

Removing the ASF Assy
Remove the two screws on the rear side.
• Screw
: C.B.S.(P4), M3x6 (tightening torque: 7-9 kgf.cm)
(The numbers shown in the figure indicate the order of tightening the screws.)
[Rear side]

ASF Unit

Hook

Figure 4-141. Removing the Screws (ASF Unit)

Hook
Removal Direction

Remove the hooks (1), (2) and the tip of the Change Lever that secure the
ASF Unit from the Main Frame.
Hook (1)

LD Roller Guide

Change Lever
Hook (2)

Figure 4-139. Removing the LD Roller Guide (1)

Disassembly/Assembly

Figure 4-142. Disengaging the Hooks (ASF Unit)

Disassembly of the Printer Mechanism

104

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
7.

Revision B

Remove the Combination Gear (10, 15.2), and remove the ASF Unit.

4.5.12 CR Unit
Parts/Components need to be removed in advance
All exterior parts/ All control boards / Middle Housing / Printer Mechanism / CR Scale
/ APG Unit / CR Motor / EJ Frame Assy

Combination
Gear
Removal Direction

[Rear side]

ASF Unit

Removal procedure
Refer to the Orientation Definition below for the directions
indicated in the following procedures.
•“4.1.6 Orientation Definition (p.61)”

C H E C K
P O IN T

Figure 4-143. Removing the ASF Unit

Lubrication is required. See the page given below for the
lubrication information.
"6.1.3 Lubrication (p.131)"
When installing the ASF Unit, make sure that the Combination
Gear, tip of the Change Lever and the two hooks are securely
attached. Also make sure that there is appropriate space at
both the left and right of the Change Lever.
Tighten the screws in the order given in Fig.4-141.
Install the LD Roller following the procedure below. Make
sure to apply grease referring to the page given below.
"6.1.3 Lubrication (p.131)"
Install the LD Roller aligning the arrow on the LD Roller with
the arrow on the blade of the shaft. Make sure the LD Roller is
securely attached without gap or misalignment.

C A U T IO N

1.
2.

Before turning the Parallelism Bushing L, mark the scale position
of the Parallelism Bushing with a marker. And taking extra care
not to damage the Gear with the rib, pull it toward the front.

Disengage the upper end of the Spring (1) from the slit, and remove the
Spring (1).
Loosen the screw ( ), and turn the Parallelism Bushing L clockwise to the
maximum.
Spring (1)

Slit

LD Roller
Align the arrows

ASF Unit

Parallelism Bushing L

Blade

LD Roller Shaft

Figure 4-144. Reinstalling the LD Roller

Disassembly/Assembly

Disassembly of the Printer Mechanism

Figure 4-145. Removing the CR Unit (1)

105

EPSON Stylus Photo R260/R265/R270, R360/R380/R390
3.
4.

Revision B

Disengage the end of the Spring (2) from the hook, and the other end from the
slit of the CR shaft, and remove the Spring (2).
Remove the washer, and remove the Right PG Cam.
CR Shaft

Remove the CR Shaft from the CR Unit.
CR Unit

CR Shaft

Spring (2)

Figure 4-148. Removing the CR Unit (4)
Washer

Remove the Timing Belt from the CR Unit.
CR Unit

Removal Direction

Right PG Cam

Hook

Figure 4-146. Removing the CR Unit (2)
5.

Timing Belt

Hold the CR Unit from the bottom and lift up the CR Shaft, release from the
bushing in the (1) (2) order, and remove the CR Unit with the Shaft from the
Main Frame.
CR Unit

Figure 4-149. Removing the CR Unit (5)

CR Shaft

Disconnect the FFC from the CR Encoder connector, pull out the FFC from
the slit of the CR Unit, and remove the Head FFC.

Bushing
Head FFC

CR Unit

Bushing

Figure 4-147. Removing the CR Unit (3)

Figure 4-150. Removing the CR Unit (6)

Disassembly/Assembly

Disassembly of the Printer Mechanism

106

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Lubrication is required. See the page given below for the
lubrication information.
"6.1.3 Lubrication (p.131)"
Before attaching the right PG cam, remove the APG Unit and
install the cam matching its phase with the APG Unit.
(See Fig.4-91, Fig.4- 92)
When attaching the spring (2) and the washer for the Right PG
Cam to the CR Shaft, make sure to attach them to the
positioning slits on the CR Shaft. (See Fig.4-146)
When installing the Timing Belt, make sure that it is not
twisted and the lumpy side comes to the inner side.

C H E C K
P O IN T

Remove the Cartridge Cover following the steps below. The Hinge,
Cover Cartridge need to be cut with a nipper or similar tool to be
removed. Therefore, whenever replacing the Cartridge Cover, the
Hinge, Cover Cartridge also must be replaced with a new one.
1. Cut the convex portion of the Hinge, Cover Cartridge with a
nipper or similar tool.
2. Disengage the hook from the opening made by the cut and remove
the Hinge, Cover Cartridge.
3. Remove the Cartridge Cover pulling out its two guide pins.
Right side view
of the hinge

: cut position
Convex
portion

Cartridge Cover
: Guide Pin

Lumpy side
(Inner side)
Flat side
(Outer side)

Lumpy on both inner/
outer side

Hinge, Cover
Cartridge
[Right rear of the CR Unit]

Figure 4-151. Reinstalling the Timing Belt

Hook

Hook
Cut convex portion
of the hinge

Figure 4-153. Removing the Cartridge Cover

When installing the CR Unit, hook the Guide part to the Main
Frame.
CR Unit

Guide Part

Figure 4-152. Reinstalling the CR Unit
A D J U S T M E N T
R E Q U IR E D

Whenever the CR Unit is removed or replaced, the required
adjustments must be carried out.
• See “Table 5-4. Adjustment Items (p.116)” in Chapter 5

Disassembly/Assembly

Disassembly of the Printer Mechanism

107

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

4.5.13 Upper Paper Guide
C A U T IO N

Be sure to follow the procedure below to remove the Upper
Paper Guide to avoid damaging the PE Sensor Lever.
It is recommended to place a transparent sheet between the
Upper and Front Paper Guides to avoid scratching the roller.
Do not touch the roller surface with bare hands as it can
adversely affect the print quality.

Remove the Upper paper Guide pressing
Sensor Lever.

Upper Paper Guide

part to lower the tip of the PE

Tip

Press

Parts/Components need to be removed in advance
All exterior parts/ All control boards / Middle Housing / Printer Mechanism / CR Scale
/ APG Unit / Printhead / Ink System / ASF Unit
Removal procedure

PE Sensor Lever
Removal Direction

C H E C K
P O IN T

Refer to the Orientation Definition below for the directions
indicated in the following procedures.
•“4.1.6 Orientation Definition (p.61)”
Remove the three springs from the rear side, disengage the five hooks and
remove the Upper Paper Guide from the Main Frame.
Spring

Figure 4-155. Removing the Upper Paper Guide (2)
C H E C K
P O IN T

The figure below is the Upper Paper Guide. The two thin shafts
indicated with the arrows are likely to break, however, the Upper
Paper Guide does not need to be replaced even if the shafts become
broken. Because the shafts do not go on the bushings of the Printer
Frame.

[Rear side]

Do not touch with bare hands.

Figure 4-154. Removing the Upper Paper Guide (1)

Disassembly/Assembly

When installing the Spring, check the tip position of the spring and
secure it firmly. (Fig.4-154)

Disassembly of the Printer Mechanism

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Revision B

4.5.14 Front Paper Guide Assy/APG Sensor Assy
C A U T IO N

Do not touch the surface of the rubber roller of the EJ Roller Assy
and the coated part of the PF Roller Assy as it can adversely affect
the print quality.

Disconnect the connector of the PE Sensor Cable on the rear side of the
printer.
3. Remove the screw that secures the Front Paper Guide Assy.
• Screw
: C.B.S. M3x6 (tightening torque: 7-9 kgf.cm)
Connector

Front Paper Guide Assy

Parts/Components need to be removed in advance
All exterior parts/components / All control boards / Middle Housing / Printer
Mechanism / CR Scale / APG Unit / Printhead / Ink System / ASF Unit / Upper Paper
Guide / CR Motor / EJ Frame Assy / PF Encoder / PF Scale / CR Unit

PE Sensor Cable

Removal procedure
C H E C K
P O IN T

Refer to the Orientation Definition below for the directions
indicated in the following procedures.
•“4.1.6 Orientation Definition (p.61)”

Figure 4-157. Removing the PE Sensor Cable
Pull out the EJ Ground Spring to the front side.

Removing the Front Paper Guide Assy
Remove the screw and remove the Parallelism Bushing L.
: C.B.S. M3x8 (tightening torque: 6-8 kgf.cm)

• Screw

Parallelism Bushing L
Front Paper Guide Assy

Front Paper Guide Assy

EJ Ground Spring

Figure 4-158. Removing the EJ Ground Spring

Figure 4-156. Removing the Parallelism Bushing L

Disassembly/Assembly

Disassembly of the Printer Mechanism

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5.

Revision B

Remove the Front Paper Guide Assy, following the steps below.
(1) Lift

Lubrication is required. See the page given below for the
lubrication information.
"6.1.3 Lubrication (p.131)"
When installing the Front Paper Guide Assy, pull out the CDR
Tray Sensor cable as shown below.

part to disengage the left side of the Front Paper Guide Assy.

(2) Slide the assy leftward little by little to disengage the right side of the assy.
(3) Remove the Front Paper Guide Assy while releasing its shaft from the cutout
of the rib on the left side of the Main Frame.
2

CDR Tray Sensor Cable

Cutout

[Left front bottom side]

Front Paper Guide Assy
Pull out the cable
from here

Figure 4-161. Routing the CDR Tray Sensor Cable

Removal Direction

Attach the long foot of the EJ Ground Spring as follows; (1)
put it through the gap under the portion contacts with the EJ
Roller, (2) let it contact with the Main Frame, (3) let it contact
with the PF Roller shaft, (4) put it through the hole on the
frame. When finished, make sure the spring properly contacts
with (1), (2), (3), and (4) points.
Contacts with PF Roller Shaft

Long foot of EJ Ground Spring

Contacts with EJ Roller shaft
Contacts with Main Frame

Figure 4-159. Removing the Front Paper Guide Assy

Removing the APG Sensor Assy

Disengage the two hooks and remove the APG Sensor Assy.

2
: Hook
Hole

4
APG Sensor Assy
Gap
Ana‘

Figure 4-160. Removing the APG Sensor

Figure 4-162. Attaching the EJ Ground Spring

Disassembly/Assembly

Disassembly of the Printer Mechanism

Be careful not to deform the EJ Ground Spring

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Revision B

4.5.15 CDR Guide Detection Assy

C A U T IO N

Parts/Components need to be removed in advance
All exterior parts/components / All control boards / Middle Housing / Printer
Mechanism / CR Scale / APG Unit / Printhead / Ink System / ASF Unit / Upper Paper
Guide / Front Paper Guide Assy / CR Motor / EJ Frame Assy / PF Encoder / PF Scale /
CR Unit
C H E C K
P O IN T

The CDR Guide Detection Assy consists of the CDR Guide Sensor,
CDR Tray Sensor and the connector cables.
CDR Guide Sensor

CDR Tray Sensor

2.
3.

Always follow the steps below to remove the CDR Tray Sensor, or
one of its hooks can be broken.

Disengage the hook of the CDR Tray Sensor.
Turn the CDR Tray Sensor 90 degrees in the direction of the arrow to
disengage its another hook, and pull it out from the hole to remove it together
with the CDR Guide Sensor.
CDR Tray Sensor

Hook
90-degrees Turn

Figure 4-163. CDR Guide Detection Assy
Removal procedure
1.

Disengage the two hooks and remove the CDR Guide Sensor from the frame.
Removal Direction

CDR Guide Sensor

Figure 4-165. Removing the CDR Tray Sensor (CDR Guide Detection Assy)

Hook

Figure 4-164. Removing the CDR Guide Sensor

Disassembly/Assembly

Disassembly of the Printer Mechanism

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CHAPTER

ADJUSTMENT

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Revision B

5.1 Adjustment Items and Overview
This chapter describes adjustments necessary after the disassembly/reassembly of the printer.

5.1.1 Servicing Adjustment Item List
The adjustment items of this product are as follows.

Table 5-1. Adjustment Items
Function Item
PG Adjustment

EEPROM data copy

Adjustment Items

Initial setting

Input Head ID

Input USB-ID

Purpose

Method Outline

Install the Head Nozzle surface parallel to the
printing surface and set the gap between the
paper and the Head Nozzle surface to the
specified value.

Place a Thickness Gauge in the specified position, move the
Timing Belt manually, and check by moving the Carriage with
the Printhead installed sideways.

Tool

Used Media

• Thickness
Gauge
1.15mm,
1.3mm

This function is used to read the necessary data With the old Board installed, use the adjustment program to read
from the EEPROM of the faulty Main Board and out the EEPROM data, and after exchanging with the new
write them to the new Main Board in order to
Board, load the read out data.
reduce the auxiliary adjustment items at the time
of Board replacement.

• Adjustment
Program

At the time of Main Board replacement, this
Use the adjustment program to write the Board information of
adjustment is made to write the Board common Initial setting to the Main Board.
information of Initial setting.

• Adjustment
Program

At the time of Printhead replacement, this
adjustment is made to register the head
manufacturing variations correction ID to the
printer.

Use the adjustment program to input the Head QR Code label ID
stuck on the Printhead. (Supplement: Read the QR code label
from left to right on the top row and then from top to bottom in
due order.)

• Adjustment
Program

To enable recognition of each printer on the PC Enter the serial number to the adjustment program. The
side, when several same model printers are
adjustment program automatically creates an unique ID from the
connected to the PC via the USB hub.
serial number and is registered to the Printer.

• Adjustment
Program

Initialize PF Deterioration Offset

To initialize the PF deterioration offset value.

Use the adjustment program to execute Initialisation to initialize
the PD deterioration offset value.

• Adjustment
Program

Disenable PF Deterioration Offset

To input the maximum value (3,000) of the PF
deterioration offset value

Use the adjustment program to execute Input of the maximum
value (3,000) of the PF deterioration offset value.

• Adjustment
Program

TOP Margin Adjustment

Correct the print timing by the software to make Use the adjustment program, to print the Top margin adjustment
the start printing position of the sub scan
pattern, measure the distance from Paper top edge to the TOP
direction to the value you wish.
line, and adjust so that it becomes within 3 ± 1mm.

• Adjustment
Program
• Rule

Post Card

Adjust the vertical/horizontal tilt that occur
when installing the Head, by the software.

• Adjustment
Program

A4/Letter
(Plain paper)

Head angular adjustment

Adjustment

Use the adjustment program to print the adjustment pattern and
adjust to meet the standard with various patterns.

Adjustment Items and Overview

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Revision B
Table 5-1. Adjustment Items

Function Item

Purpose

Method Outline

Tool

Used Media

Use the adjustment program to print out the adjustment pattern,
and enter the adjustment value of the printed pattern with no
black/white streaks in the block.

• Adjustment
Program

A4/Letter
(Plain paper)

• Adjustment
Program
• Rule

A4/Letter
(Glossy paper)

• Adjustment
Program

A4/Letter
(Glossy paper)

Bi-D adjustment

This adjustment is made to correct the print
timing in the go and return paths in bidirectional printing.

First dot/PW adjustment

First dot adjustment
Use the adjustment program to print the adjustment pattern and
Correct the print timing by the software to make enter the adjustment value of printed position 5mm from the left
the start printing position of the main scan
edge.
direction to the value you wish.

Adjustment Items

PW adjustment
Use the adjustment program to print out the adjustment pattern,
This adjustment is made to correct the mounting and for each of the 4 sides, enter the adjustment value of the
position of the PW Sensor on a software basis to printed line that was 5mm from the paper edge.
adjust the detection position and Nozzle position
dispersion.
PF adjustment

This adjustment is made to correct the variations Use the adjustment program to print out the adjustment pattern,
of Mechanism, or the paper feeding accuracy.
evaluate the pattern based on the criteria, and register the
appropriate adjustment value to the printer.

BRS/PFP adjustment

This adjustment is made to ensure high print
quality at high print speed.
For more details, see “2.3 Banding Reduction
System (BRS) / Paper Feed Amount Profile
Correction (PFP) (p.30)

Print the adjustment pattern to be scanned by a specified scanner.
According to the scanned result, a correction value is
automatically calculated and stored into the serial flash ROM on
the main board.
The correction value is applied when printing in the
corresponding mode.

• Specified
Scanner
• PFP base
scale

CR motor heat protection control

When the Main Board and/or CR Motor is
replaced individually, write the maximum value
of the correction value to prevent motor damage
when the CR Motor generates heat.

Select this function in the exclusive servicing program, and
check the replaced part among those indicated below.
CR Motor
Main Board
PF Scale
Printer Mechanism
According to the checked part, the program automatically makes
adjustment. The correction value is saved into the EEPROM.

• Adjustment
Program

Adjustment

Adjustment Items and Overview

A4
(Matte PaperHeavyweight)
4x6
(Premium Glossy
Photo Paper)

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Revision B
Table 5-2. Maintenance Items

Maintenance Items

Function Item

Purpose

Method Outline

Used Media

• Adjustment
Program

A4/Letter
(Plain paper)

Head Cleaning

This function is used to execute Cleaning
efficiently when ink is not delivered from the
Head properly, e.g. dot missing.

Waste ink pad protection counter
reset

Initialize the Waste ink pad counter for replaced After exchanging the Waste ink pad, initialize the counter by the
parts after maintenance error occurred. Also,
adjustment program.
when counter full is close, pad exchange/
counter initialization may be executed to
prevent re-fixing.

• Adjustment
Program

When replacing the Head, this function is used Use the adjustment program to execute ink charge, then execute
nozzle check printing.
to fill ink in the flow path of the Head in the
ASP to make all nozzles printable and stabilize
the ink in the Printhead.

• Adjustment
Program

A4/Letter
(Plain paper)

Tool

Used Media

• Adjustment
Program

A4
(Glossy paper)

Ink charge

Use the adjustment program to execute Cleaning, then execute
nozzle check printing.

Tool

Table 5-3. Additional Functions
Function Item
Glossy paper

Additional Functions

Print check
pattern

Purpose

Method Outline

This printing is executed to check whether all
adjustment results are normal.

Select and execute the functions by the adjustment program.

Letter
(Photo Quality
Ink Jet Paper)

Photo Quality Ink
Jet Paper

EEPROM data readout

Read the EEPROM data for analysis.

Select this function in the exclusive servicing program, and save
all data of the EEPROM into a file.

Read printer
information

Read the printer operation information.

Select and execute the functions by the adjustment program.

Manual CL
counter
I/C exchange CL
counter
Timer CL
counter

• Adjustment
Program

Print pass counter

Adjustment

Adjustment Items and Overview

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Revision B

5.1.2 Replacement Part Adjustment Items
The following table indicates the adjustment items for replacement parts.
Note: “Required” in this table indicates the adjustment item that must be executed when the corresponding part has been removed/replaced. “-” indicates that no adjustment is required. When you have
removed/replaced two or more parts, refer to the corresponding items of all parts. Also, if there are several adjustment items for one exchanging part, execute the adjustment in the priority order
mentioned in the table.

Table 5-4. Adjustment Items
Priority order

PG
Adjustment

ASF Unit

CR Motor
Upper
Paper Guide
Printhead

Main Board

PS Board
Front Paper
Guide Assy
(including
PF Shaft)
PF Motor

EEPROM Destination
USB ID
Data Copy
Setting

Head ID

Waste ink
pad
Counter

Ink
Charge

Initialize Disenable
TOP
Head
PF
PF
Margin
Angular
Deterio- DeterioAdjustment Adjustment
ration
ration
Offset
Offset

Bi-D
Adjustment

First Dot
Adjustment

Required

BRS/PFP
Adjustment

CR Motor
Heat
Protection
Control

Required

PW
PF Adjustment
Adjustment

Remove

Required

Replace

Required

Remove

Recommended Recommended

Replace

Recommended

Required

Remove

Required

Replace

Required

Remove

Required

Replace

Required

Remove

Replace
(Copy
OK)

Required

Required
(Ink Pads
must be
replaced)

Required

Replace
(Copy
NG)

Required

Remove

Required Required

Replace

Required

Remove

Required

Replace

Required

Remove

Replace

Required

Adjustment

Adjustment Items and Overview

Recommended Recommended
Required

Required

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Revision B
Table 5-4. Adjustment Items

Priority order

PG
Adjustment

Remove
Waste Ink
Tray

Waste Ink
Pad

CR Unit

EEPROM Destination
USB ID
Data Copy
Setting

Initialize Disenable
TOP
Head
PF
PF
Margin
Angular
Deterio- DeterioAdjustment Adjustment
ration
ration
Offset
Offset

Bi-D
Adjustment

First Dot
Adjustment

BRS/PFP
Adjustment

CR Motor
Heat
Protection
Control

Waste ink
pad
Counter

Ink
Charge

Required
(Waste Ink
Tray)

Head ID

PW
PF Adjustment
Adjustment

Replace

Remove

Required
(Waste Ink
pad)

Remove

Required

Replace

Required

Replace

Paper Eject
Frame Assy

Remove

Required

Replace

Required

Printer
Mechanism

Remove

Replace

Required

Adjustment

Adjustment Items and Overview

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Revision B

5.2 Adjustment by Using Adjustment Program
This section explains how to judge print samples by using the adjustment program.
Follow the instructions of the adjustment program for details of the adjustment
methods.

5.2.1 Top Margin Adjustment

5.2.2 Head angular adjustment
Two patterns are printed as shown below.
Band pattern
Pattern shown below is printed for both 0 to 80 column and 80 to 0 column printing
direction.

Sample of Head Angular band pattern :

Patterns are printed as shown below.

[Judging Standard]
The distance from a paper top edge to a line is:
• 4 mm or more: Choose the “-” from a combobox.
• 2 mm or less: Choose the “+” from a combobox.

Figure 5-1. Top Margin Adjustment Printing Pattern

-10

[Judgement method]
Measure the distance from Paper top edge to the adjustment line, and enter any one of
the “-”, “0”, “+” according to the judging standard.

-8

-6

-4

-2

Figure 5-2. Head angular adjustment Pattern Printing (1)
[Judgment method]
Find the pattern with least vertical displacement between -10 and 10, and enter the
value of that pattern.
[Corrective action]
If the “NG” on both ends are the ones with least vertical displacement, reassemble/
replace the Head, and carry out the adjustment again.
C H E C K
P O IN T

The diagram below shows the OK and NG patterns.

Adjustment

Adjustment by Using Adjustment Program

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Revision B

5.2.3 Bi-D Adjustment

Microweave Pattern

The pattern shown below is printed for each of the 4 print modes.

-1

-2

-3

Figure 5-3. Head angular adjustment Pattern Printing (2)
-4

[Judgment method]

-2

Examine the printout +3 to -3 patterns and select the value for the group of which the
gaps between the 2 color bars are the smallest.

Figure 5-4. Bi-D adjustment Pattern Printing

[Corrective action]
If no appropriate pattern is found, reassemble/replace the Print Head.
C H E C K
P O IN T

The diagram below shows the OK and NG patterns.
Gap

[Judgment method]
Find the pattern with no gaps or overleaps of the left and right pattern, and enter the
value of that pattern.
[Corrective action]
If an appropriate pattern is not printed, enter the nearest value and then print the
patterns again.

C H E C K
P O IN T

The diagram below shows the OK and NG patterns.
Overlap

Adjustment

Adjustment by Using Adjustment Program

Gap

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Revision B

5.2.4 PW Adjustment/First Dot Adjustment

PW adjustment

Patterns are printed as shown below.

[Judgment method]

5 mm
-5 -4 -3 -2 -1

-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

Enter the value of the line located 5mm away from each edge.
2

10 11 12 13 14 15

-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

Area where A and B overlap

Example: In the left figure, enter “0” (top), “0” (right), “5” (bottom) and “-3” (left).

First dot adjustment
[Judgment method]
Enter the value of the area where the PW adjustment pattern line and the First dot
position adjustment pattern line overlap on the left of the paper.
Example: In the left figure, enter “2” since the lines overlap in Position “2”.

A: PW adjustment pattern line (left)
B: First dot position adjustment pattern line

15 14 13 12 11 10

-1 -2 -3 -4 -5

Figure 5-5. Left Right margin adjustment Pattern Printing
Adjustment

Adjustment by Using Adjustment Program

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Revision B

5.2.5 PF Adjustment

PF-Bottom Edge Area

PF-Standard Area

Patterns are printed as shown below.

Upper block

-3

-2

-1

5
4
3
Lower block

Figure 5-7. PF adjustment (Bottom Edge Area) Pattern Printing

[Judgment method]

Input the value shown above the patterns which has no gap between the upper pattern
and the lower pattern, and also the both upper and lower patterns do not overlap each
other.

-1
-2
-3

Example: In the above figure, patterns below “0” has no gap and overlap, so input “0”.

-4

[Corrective action]

-5
Figure 5-6. PF adjustment (Standard Area) Pattern Printing

In case that all patterns have gap or overlap, choose the pattern which has the least gap
or overlap, and print the pattern again after inputting the value.
The diagram below shows the OK and NG patterns.

[Judgment method]
Input the value shown above the patterns which has no gap between the upper pattern
and the lower pattern, and also the both upper and lower patterns do not overlap each
other.

Overlap

Gap

The diagram below shows the OK and NG patterns.
NG

Adjustment

Adjustment by Using Adjustment Program

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Revision B

5.2.6 PG Adjustment

C A U T IO N

Described below is the platen gap (PG) adjustment.
Purpose:
Adjust the distance between the head surface and the Paper Guide Front Assy
(platen) properly and adjust the parallelism on the 0th column side and on the 80th
columns side to ensure reliable print quality.
Once the Carriage Assy and/or Adjustment Bushes have been removed or
whenever necessary for any other reason, make this adjustment to correct the
deviation of the platen gap.

Application for Printing
(selected from PG flag list for
normal/head rubbing)

PG Size
(mm)

1.2

EPSON special thick paper
PGPP, Postcards, Matte, etc.

PG typ.

1.7

Plain paper
EPSON special thin paper, SF, etc.
Rubbing with PG1.2 is avoided

PG+

2.35

Envelopes
Rubbing with PG1.2 and 1.7 is avoided

PG++

4.2

CD-R printing

C H E C K
P O IN T

Table 5-5. PG Positions
Position

Sequence
Application
Cleaning
CR measurement,
VH detection
CR home position
seek

The thickness gauge to be used must be free from dust and dirt
and from deformation. Be sure to clean it before use.
Take care that the Print Head is not soiled or scratched.
To ensure high accuracy of adjustment, install new ink
cartridges in the carriage, and move the carriage right and left
by pulling the belt without holding the carriage.
Make this adjustment after installing the mechanism unit in the
Housing Lower. (Install the Linear Scale after adjustment.)
Refer to “4.4 Removing the Printer Mechanism” (p.87)
With EPSON Stylus Photo R260/R265/R270, R360/R380/R390,
four stages of PG setting are available by means of the APG
Mechanism. However, make this adjustment with the
mechanism in the minimum PG position (PG-: 1.2 mm).
(Refer to “4.5.2 APG Unit” (p.90) and below.)

Locating hole

At ink replacement

Things to be used

Thickness gauge:

Phillips screwdriver

1.15 mm (x2)
1.3 mm (x2)

Figure 5-8. PG Position at PG Adjustment

Adjustment

Adjustment by Using Adjustment Program

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Revision B

Adjustment procedure

C A U T IO N

Specified PG value: 1.2 ± 0.1 mm

Install new ink cartridges in the carriage.

Remove the Cable Holder Frame. (Fig. 4-128)

Check that the APG Assy and the carriage are in the PG-position. (Fig. 5-18)

The Printhead must come in contact with the 1.3 mm thickness
gauges but must not come in contact with the 1.15 mm thickness
gauges.

Pull the belt to move the carriage
Gauge (1.15 or 1.3mm)

Move the carriage to the center of the platen, and place 1.15 mm thickness gauge
on the left aligning its left edge with the second rib of the Front Paper Guide. And
place another 1.15 mm thickness gauge on the right aligning its right edge with the
rightmost rib of the Front Paper Guide. (Fig. 5-9)

NOTE: The thickness gauge must not be set over the leftmost rib on the Front
Paper Guide.
5.

Pull the Timing Belt to move the carriage to the left end.

If the carriage comes in contact with the gauge, adjust the Left Parallelism Bush to
raise the carriage to a position where the Printhead does not come in contact with
gauge.

Pull the Timing Belt to move the carriage to the right end.

If the carriage comes in contact with the gauge, adjust the Right Parallelism Bush
to raise the carriage to a position where the Printhead does not come in contact
with gauge.

Move the carriage to the middle area of the platen, and place 1.3 mm thickness
gauges at the left and right ends of the platen.

Figure 5-9. PG Adjustment 1

10. Pull the Timing Belt to move the carriage to the left end.

~Left side~

~Right side~

CR
Guide
Shaft
UP

11. If the carriage does not come in contact with the gauge, make the adjustment
again.
12. Pull the Timing Belt to move the carriage to the right end.
13. If the carriage does not come in contact with the gauge, make the adjustment
again.
14. Mark the indicated graduation position of the right and left Parallelism Bush, and
tighten the screws.
(Screw tightening torque: 0.8±0.1 N•m)

CR Guide Shaft

CR
Guide
Shaft
DOWN

CR Guide Shaft UP

CR
Guide
Shaft
DOWN

Figure 5-10. PG Adjustment 2
Adjustment

Adjustment by Using Adjustment Program

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5.3 Banding Reduction System (BRS) Adjustment/
Paper Feed Amount Profile (PFP) Correction

Revision B
Specified Scanner to perform the adjustment
C A U T IO N

5.3.1 Overview

Install the driver of the scanner to the PC in advance.
As the profile required for the adjustment is not prepared for
scanners other than the ones specified below, BRS/PFP
Adjustment can not be carried out by the other scanners.

This section explains how to carry out BRS/PFP adjustments.
C H E C K
P O IN T

For overview of BRS/PFP Adjustment, refer to Chapter 2 “2.3
Banding Reduction System (BRS) / Paper Feed Amount Profile
Correction (PFP) (p.30)
Be sure to have a specified scanner ready beforehand as it is
necessary to carry out the adjustment. Before scanning,
confirm that the document table is free from any dirt or stain.

Tools and paper required to perform the adjustment
Table 5-6. Tools and Paper for BRS/PFP Adjustment
Tools/Paper

Product Code

Common

PFP Base scale

1453980

BRS

Matte Paper-Heavyweight
(A4)

---

PFP

Premium Glossy Photo Paper
(4 x 6)

---

The following are the scanners that can be used for scanning the pattern in BRS/PFP
adjustment. When starting up the adjustment program, select the scanner to use.
Table 5-7. Specified Scanner for BRS/PFP Adjustment
Model Name

Sensor type

Remarks

Perfection 4490 Photo

CCD

Perfection V700 Photo

CCD

Stylus Photo RX520/RX530,
Stylus CX7700/CX7800

CIS

Use the internal scanner.

Stylus Photo RX560/RX580/RX590 CIS

Use the internal scanner.

C H E C K
P O IN T

Depending on the sensor type of the scanner to use for the
adjustment, drying time required after the BRS adjustment
pattern has been printed differs. For PFP adjustment pattern/PFP
check pattern, drying time is not required.
For “CCD” sensor:
Printed pattern can be scanned straight away. (Drying time of
about 2 minutes is recommended.)
For “CIS” sensor:
Printed pattern needs to be dried more than 5 minutes.
Calculate
correction
value

Test Pattern

Scanner

Printer

Figure 5-11. System Configuration
Adjustment

Banding Reduction System (BRS) Adjustment/ Paper Feed Amount Profile (PFP) Correction

124

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Adjustment Flow

5.3.2 Adjustment Procedure

Carry out the adjustment following the adjustment flow below.

5.3.2.1 BRS (Banding Reduction System) Adjustment

START

Printing the BRS Adjustment Pattern

Printing the BRS
Adjustment Pattern

Printing the PFP Check
Pattern

Scanning the BRS
Adjustment Pattern

Judging the Check
Pattern

cde*

Load A4 size Matte Paper-Heavyweight on the paper support.

Select [BRS Adjustment] in the adjustment program.

Click the [Print] button on the “1. Print Test Pattern” column to print the
adjustment pattern.

Let the printed pattern dry for more than 5 minutes if using CIS sensor type
scanner.

END

Printing the PFP
Adjustment Pattern

Error?

Printer Identification
Code

d
e

Scanning the PFP
Adjustment Pattern

Error?

Determine that it is
mechanism failure of
removed/replaced parts
and carry out check/
reassembling.

Figure 5-12. BRS/PFP Adjustment Flow
Note*: When a PFP pattern is judged as NG, repeat the steps as described below.
First time NG: retry from c step
Second time NG:retry from d step
Third time NG: perform e step

C H E C K
P O IN T

Adjustment

When an error is displayed in the Adjustment program, check the
points below, then carry out the adjustment again. If an error
occurs even after checking the points below, change the scanner
with a different one and carry out the adjustment again.
1. Check that the printer that printed the pattern and the printer
to register the adjustment value is the same.
2. Check that the printed pattern is placed on the document table
of the scanner correctly.
3. Check that there is no gap between the PFP Base Scale and the
pattern printed sheet.
4. Check that the scanner glass surface and the PFP Base Scale is
free from any dirt or dust.

Figure 5-13. BRS Test Pattern
C H E C K
P O IN T

In the Adjustment program, the identification code is used to
distinguish whether the printer that printed the pattern and the
printer to register the adjustment value is the same.
Make sure to let the printed pattern dry for more than 5
minutes if using CIS sensor type scanner. When using CCD
sensor type scanner, the printed pattern does not need to be
dried before scanning. Refer to “Table 5-7. Specified Scanner
for BRS/PFP Adjustment” (p.124)

Banding Reduction System (BRS) Adjustment/ Paper Feed Amount Profile (PFP) Correction

125

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Scanning the BRS Adjustment Pattern

5.3.2.2 PFP Adjustment

Set the printed pattern and the PFP Base Scale on the document table and click the
[Scan] button on the “3. Scan Test Pattern” column.

Printing the PFP Adjustment Pattern

According to the scanned result, BRS calibration values are automatically
calculated and are written to the serial flash ROM. If an error occurs, check that
the document table glass and the scale is clean, and the scale/adjustment pattern is
not tilted, then repeat from step 5.
C A U T IO N

Load 4 x 6 Premium Glossy Photo Paper on the paper support.

Select [PFP Adjustment] in the adjustment program.

Click the [Print] button on the “1. Print Test Pattern” column to print the
adjustment pattern.

Be careful of the following when setting the PFP Base Scale, and
the adjustment pattern on the scanner.
Place the scale on the document glass aligning the scale corner
with the scanner origin position.
Place the pattern-printed sheet along the scale as shown in the
figure below. Make sure to place it parallel to the scale, with
no gaps.

Scanner Origin
Position

Printer Identification
Code
PFP Base Scale

Figure 5-15. PFP Test Pattern
BRS Adjustment
Pattern (A4)

C H E C K
P O IN T

In the Adjustment program, the identification code is used to
distinguish whether the printer that printed the pattern and the
printer to register the adjustment value is the same.

Scanner Document
Table

Figure 5-14. PFP Base Scale and BRS Adjustment Pattern Position
(Viewed from the document glass of the scanner)

Adjustment

Banding Reduction System (BRS) Adjustment/ Paper Feed Amount Profile (PFP) Correction

126

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Scanning the PFP Adjustment Pattern

Printing the PFP Check Pattern

Set the PFP Base Scale and the PFP test pattern on the document table and click
the [Scan] button on the “3. Scan Test Pattern” column.

According to the scanned result, PFP calibration values are automatically
calculated and are written to the serial flash ROM. If an error occurs, check that
the document table glass and the scale is clean, and the scale/adjustment pattern is
not tilted, then repeat from step 4.
C A U T IO N

Set 4 x 6 Premium Glossy Photo Paper on the paper support and click the [Print]
Button on the “4. Print Check Pattern” column.

Be careful of the following when setting the PFP Base Scale and
the adjustment pattern on the scanner.
Place the scale on the document glass aligning the scale corner
with the scanner origin position.
Place the pattern-printed sheet along the scale as shown in the
figure below. Make sure to place it parallel to the scale, with
no gaps.

Bottom Edge Area
Check Pattern

Scanner Origin
Position

PFP Base Scale

Normal Area Check
Pattern

Figure 5-17. PFP Check Pattern

PFP Adjustment
Pattern
(4 x 6 size)

Scanner Document
Table

Figure 5-16. PFP Base Scale and PFP Adjustment Pattern Position
(When viewed from the document glass of the scanner)

Adjustment

Banding Reduction System (BRS) Adjustment/ Paper Feed Amount Profile (PFP) Correction

127

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Judging the Check Pattern
7.

Referring to Fig. 5-18 check that there is no white or overlapped bands in all the
check patterns. If any bands are found, carry out the steps below.

1. Re-print the check pattern to see if the bands appear again.
2. When bands appear in Step 1, try the PFP adjustment again from the
beginning.
3. When bands appear even after the re- adjustment in step 2, determine that it is
the mechanism failure and carry out check/reassemble of the parts that was
removed/replaced.
Normal Area Check
Pattern

Bottom Edge Area
Check Pattern

OK
no bands

NG
white band

NG
overlapped band

Figure 5-18. PFP Check Pattern Judging Standard

Adjustment

Banding Reduction System (BRS) Adjustment/ Paper Feed Amount Profile (PFP) Correction

128

CHAPTER

MAINTENANCE

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

6.1 Overview

6.1.2 Service Maintenance
If any abnormal print (dot missing, white line, etc.) has occurred or the printer indicates
the “Maintenance request error”, take the following actions to clear the error.
(This error is displayed in EPSON Status Monitor 3 and in the LCD Panel for R360/
R380/R390, and with LED for R260/R265/R270.)

This section provides information to maintain the printer in its optimum condition.

6.1.1 Cleaning
This printer has no mechanical components which require regular cleaning except the
Print Head. Therefore, when returning the printer to the user, check the following parts
and perform appropriate cleaning if stain is noticeable.
C A U T IO N

Never use chemical solvents, such as thinner, benzine, and
acetone to clean the exterior parts of the printer like the
Housing. These chemicals may deform or deteriorate the
components of the printer.
Be careful not to damage any components when you clean inside
the printer.
Do not scratch the coated surface of the PF Roller Unit. Use soft
brush to wipe off any dusts.
Use a soft cloth moistened with alcohol to remove the ink stain.
When using compressed air products; such as air duster, for
cleaning during repair and maintenance, the use of such
products containing flammable gas is prohibited.

Exterior parts
Use a clean soft cloth moistened with water, and wipe off any dirt. If the exterior
parts have ink stain, use a cloth moistened with neutral detergent to wipe it off.

6.1.2.1 Print Head cleaning
When dot missing or banding appears on images, run the Print Head cleaning cycle.*
The cleaning be activated from the control panel, the printer driver utility or the
Adjustment program.
Note * :

6.1.2.2 Maintenance request error
Ink is consumed also for cleaning and flashing operations. When the ink is used for
cleaning and flashing operations, the ink is drained to the Waste Ink Pads via the
Pump. The amount of the waste ink is stored as the waste ink counter into the
EEPROM. When the waste ink counter has reached the limit of the absorbing
capability of the Waste Ink Pads, the maintenance request error is displayed. This
printer takes the ink evaporation amount into consideration, therefore the counter limit
differs depending on how often printing is made.
C H E C K
P O IN T

Inside the printer
Use a vacuum cleaner to remove any paper dust.
LD Roller
When paper loading function does not operate because of a drop in friction force
of the LD Roller due to paper dust, use a soft cloth moistened with alcohol to
remove the paper dust.

Maintenance

This printer has three manual cleaning modes. The appropriate cleaning mode is
automatically selected and performed according to various conditions. The ink
consumption amount for manual cleaning varies depending on the mode.

For display of Maintenance request error, see the following.
Chapter3 "Troubleshooting" (p.31)

When the maintenance request error appears, replace the Waste ink pads with a new
one and reset the waste ink counter using the Adjustment program. If the waste ink
counter is close to its limit, recommend that the Waste ink pads will be replaced with
new one. This is because the “Maintenance request error” will may occur after
returning the repaired product to the customer.

Overview

130

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

6.1.3 Lubrication
The type and amount of the grease used to lubricate the printer parts are determined
based on the results of the internal evaluations. Be sure to apply the specified type and
amount of the grease to the specified parts during servicing mentioned below.

Driven Pulley Holder

When parts that need lubrication is been replaced

G-71

As the need arises during disassembly/reassembly of the printer
C A U T IO N

Two points on bushings for the Pulley
Shaft
One point at the center of the Pulley
Shaft

ø 1 x 1 mm x 3 points

Never use oil or grease other than those specified in this manual.
Use of different types of oil or grease may damage the component
and adversely affect the printer operation.
Observe the specified amount. Never apply excess.

Application Point
Pulley Shaft
Driven Pulley

Table 6-1. Specified Lubricant

Apply before installing the Driven
Pulley

Type

Name

EPSON code

Supplier

Apply with Injector

Grease

G-71

1304682

EPSON

Figure 6-2. Lubrication of Driven Pulley (2)

Grease

G-77

1455324

EPSON

Refer to the following figures for the lubrication points.

Driven Pulley Holder
Driven Pulley

LUBRICATION OF DRIVEN PULLEY

Driven Pulley

Four points where contact with the Main
Frame

Apply after installing the Driven Pulley
Application Point

Apply with Injector

Figure 6-3. Lubrication of Driven Pulley (3)

Apply before installing the Driven
Pulley
Application Point

G-71

ø 1 x 1 mm x 2 points

G-71

ø 1 x 4 mm x 4 points

Two points on the side of the Pulley

Apply with Injector

Figure 6-1. Lubrication of Driven Pulley (1)

Maintenance

Overview

131

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

LUBRICATION OF FRONT PAPER GUIDE ASSY
Front Paper Guide Assy (left)

LUBRICATION OF EJ FRAME ASSY

PF Roller Shaft, EJ Roller Shaft and
Bushing (3 points)

EJ Frame Assy Busing
(Left/Right back side)

EJ Frame Assy Bushing

G-71

ø 1 x 3 mm x 3 points

Left

Right

Apply after installing the Front Paper
guide

Application Point

Apply with Injector
Make sure that the coated part of the
PF Roller Shaft and rubber rollers on
the EJ Roller are free from grease.

Application Point

PF Roller Shaft, EJ Roller Shaft and
Bushing (2 points)

Front Frame contact point (left)
Rib

Contact point between the Front Frame
and the PE Frame Assy
(2 points)

G-71

ø 1 x 3 mm x 2 points

Application Point

Apply with Injector
Apply to the both inner sides of the
left/right bushings.

Figure 6-6. Lubrication of EJ Frame Assy

G-71

Application Point

ø1 x 1mm x 2 points
(Right busing, both inner sides)
ø1 x 3mm x 2 points
(Left busing, both inner sides)

Apply before installing the EJ Frame

Figure 6-4. Lubrication of Front Paper Guide Assy (1)

Front Paper Guide Assy (right)

G-71

ø1 x 7mm (Left rib)
ø1 x 3mm (Left notch for spring)

Apply after installing the Front Paper
guide

Apply with Injector
Make sure that the coated part of the
PF Roller Shaft and rubber rollers on
the EJ Roller are free from grease.

Figure 6-5. Lubrication of Front Paper Guide Assy (2)

Apply before installing the Front Frame
Notch for spring
Application Point

Apply with Injector
Apply to the inner edge of the notch
for spring.

Figure 6-7. Lubrication of the Front Frame (1)

Maintenance

Overview

132

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Front Frame contact point (right)

Revision B

Contact position of the Front Frame and
the PE Frame Assy
(2 points)

PG Cam on both ends of CR Shaft
Left

Right

G-71

Rib

Apply after installing the CR Shaft

Apply before installing the Front Frame

Apply with Injector

Apply with Injector
Apply to the inner edge of the notch
for spring.

Application Point

G-71

ø 1 x 5mm x 3 points

ø1 x 7mm (Right rib)
ø1 x 3mm (Right Spring Bushing)

Notch for spring

On the PG Cams attached to the both
ends of the CR Shaft

Application Point

Figure 6-10. Lubrication of the CR Shaft PG Cam

Figure 6-8. Lubrication of the Front Frame (2)
CR Shaft Retaining Spring

LUBRICATION OF CR UNIT

Main Frame (upper rear)
(1) 5 mm from the top edge
(2) 10 mm from the top edge

Application Point

On the back of the Main Frame where
contact with the CR Unit

Left

Right

G-71

ø 1 x 5 mm x 2 points

G-71

Apply before installing the Spring

160 ± 20mg

Apply with Injector

Apply after installing the CR Unit

Except both ends (40mm)

On the both ends of the CR Shaft to
where its retaining springs are attached.

Apply with Injector
Do not apply to the both ends (40mm
from edge)
Move the CR Unit the left/right to
spread the grease evenly.

Application Point

Figure 6-11. Lubrication for the CR Shaft Retaining Spring

Figure 6-9. Lubrication of the Main Frame (1)

Maintenance

Overview

133

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Contact point between
CR Unit and CR Shaft (1)

Revision B

Contact point between CR Unit and the
CR Shaft

LUBRICATION OF INK SYSTEM

Contact point between
Main Frame and I/S

G-71

CR Shaft

210 ± 20mg x 2 points

G-71

Apply before installing the CR Unit

Application Point

ø 1 x 1 circle

Apply with Injector
After lubrication, move the CR Shaft
to left and right by 60mm while
rotating it, to spread the grease
evenly.
Make sure that the Timing Belt is
free from grease.

Apply before installing the Ink System

Apply with Injector
Application Point

Figure 6-14. Lubrication of the I/S

Figure 6-12. Lubrication of the CR Shaft (1)

Contact point between CR
Unit and CR Shaft (2)

Lubrication holes of the Carriage Unit

LUBRICATION OF APG UNIT

210 ± 20mg x 2 points

Application Point: Apply from the holes

Dowel

G-71

Apply before installing the CR Unit

ø 1 x 1 circle x 5 points

Apply with Injector
Apply grease from the two
lubrication holes.
Make sure that the Timing Belt is
free from grease.

Disassemble the APG Unit to apply the
grease before installing it.

Application
Point
Application Point

Figure 6-13. Lubrication of the CR Shaft (2)

Maintenance

Around the upper part of the dowels on
the APG Unit. (5 points)

Dowels on APF Unit

G-71

CR Shaft

On the Main Frame where the clutch
gear and spring of the Ink System
contact

Apply with Injector

Figure 6-15. Lubrication of the APG Unit (1)

Overview

134

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Rim of the APG Unit Spur Gear 28.8

Revision B

Around the rim of the Spur Gear 28.8

LD Roller Shaft (Curved surface)

G-71

USB I/F side

Clutch side

ø 1 x 1 circle

Apply before installing the ASF Unit

Apply with Injector
Application Point

Application Point

Figure 6-16. Lubrication of the APG Unit (2)

Application Point

LD Roller Shaft (Flat surface)

Application Point

Inner edge of the hole on the ASF Unit
where the LD Roller Shaft is put
through

USB I/F side

Clutch side

Contact point between the LD Roller
Shaft and the Hopper, ASF Gear

G-71

(1)
:ø 1 x 20mm x 2 points
(2)
:ø 1 x 10mm

1 to 2 circles (inner edge) x 2 points

Apply before installing the ASF Unit

Apply before installing the LD Roller
Assy

Apply with Injector
Rotate the LD Roller Shaft so that
the Curved/Flat surface face up, then
apply grease to the specified parts.

Application point (1)

Apply with Cotton bud

Application point (2)

Figure 6-19. Lubrication of the LD Roller Shaft (2)

Figure 6-17. Lubrication of the ASF Unit

Maintenance

Apply with Injector
Rotate the LD Roller Shaft so that
the Curved/Flat surface face up, then
apply grease to the specified parts.

Figure 6-18. Lubrication of the LD Roller Shaft (1)

LUBRICATION OF ASF UNIT

Clutch side

G-71

ø 1 x 10mm x 3 points

Apply before installing the APG Unit

Hole for LD Roller on ASF Unit

Contact point between the LD Roller
Shaft and the Hopper, ASF Gear

Overview

135

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

LD Roller Shaft (Curved surface)
(Ribs beside the LD Roller)

Revision B

Contact point between the LD Roller
and Hopper, ASF Gear

G-71

ø 1 x 1/4-circle x 4 points

Apply before assembling the LD Roller
Holder

Application Point

Apply with Injector
Rotate the LD Roller Shaft so that
the Curved/Flat surface face up, then
apply grease to the specified parts.

Figure 6-20. Lubrication of the LD Roller Shaft (3)

LUBRICATION OF LEFT/RIGHT STACKER GUIDE

Left Stacker Guide

Right Stacker Guide

Along the groove of the Left/Right
Stacker Guides to where the CDR Guide
Shaft is set.

G-77

Inner side of the groove x 2 points

Application Point

Apply before assembling the CDR
Guide Shaft

Apply with flux dispenser

Figure 6-21. Lubrication of the Stacker Guides

Maintenance

Overview

136

CHAPTER

APPENDIX

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

7.1 Exploded Diagram / Parts List

7.2 Electrical Circuits

This manual does not provide exploded diagrams or parts list.

The electric circuit diagrams below are shown at the following pages:

For the information, see SPI (Service Parts Information).

Stylus Photo R360/R380/R390

Main Board (1) (C658 MAIN)

Main Board (2) (C658 MAIN)

Main Board (3) (C658 MAIN)

Main Board (4) (C658 MAIN)

Panel Board (C658 PNL)

Panel B Board (C658 PNL-B)

STG Board (C658 STG)

Stylus Photo R260/R265/R270

Main Board (C653 MAIN)

Panel Board (C653 PNL)

IF Board (C653 IF)

Stylus Photo R260/R265/R270/R360/R380/R390

Appendix

Power Board (C653 PSB)

Power Board (C653 PSE)

Head Board (C653 HEAD)

Exploded Diagram / Parts List

138

Model : PM-D870
Stylus Photo R360/R380/R390
Board : C658 MAIN
Sheet : 1/4

Model : PM-D870
Stylus Photo R360/R380/R390
Board : C658 MAIN
Rev. : C
Sheet : 2/4

Model : PM-D870
Stylus Photo R360/R380/R390
Board : C658 MAIN
Rev. : B
Sheet : 3/4

Model : PM-D870
Stylus Photo R360/R380/R390
Board : C658 MAIN
Rev. : A
Sheet : 4/4

Model : PM-D870
Stylus Photo R360/R380/R390
Board : C658 PNL
Rev. : A
Sheet : 1/1

Model : PM-D870
Stylus Photo R360/R380/R390
Board : C658 PNL-B
Rev. : A
Sheet : 1/1

Model : PM-D870
Stylus Photo R360/R380/R390
Board : C658 STG
Rev. : B
Sheet : 1/1

Model : PM-G850
Stylus Photo R260/R265/R270
Board : C653 MAIN
Rev. : C
Sheet : 1/1

Model : PM-G850
Stylus Photo R260/R265/R270
Board : C653 PNL
Rev. : A
Sheet : 1/1

Model : PM-G850
Stylus Photo R260/R265/R270
Board : C653 I/F
Rev. : A
Sheet : 1/1

Model : PM-D870/PM-G850
Stylus Photo R360/R380/R390
Stylus Photo R260/R265/R270
Board : C653 PSB
Rev. : B
Sheet : 1/1

Model : PM-D870/PM-G850
Stylus Photo R360/R380/R390
Stylus Photo R260/R265/R270
Board : C653 PSE
Rev. : B
Sheet : 1/1

Model : PM-D870/PM-G850
Stylus Photo R360/R380/R390
Stylus Photo R260/R265/R270
Board : C653 HEAD
Rev. : B
Sheet : 1/1

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Title                           : Epson Stylus Photo R260, R265, R270, R360, R380, R390 - Service Manual. www.s-manuals.com.
Subject                         : Epson Stylus Photo R260, R265, R270, R360, R380, R390 - Service Manual. www.s-manuals.com.
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