FRITZ!Box Fon Ata Fbf Manual

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FRITZ!Box Fon ata
This manual and the software it describes are protected by copyright. The manual and
software as presented are the object of a license agreement and may be used only in accordance with the license conditions. The licensee bears all risk in regard to hazards and
impairments of quality which may arise in connection with the use of this product.
This manual and the software it describes may not be transmitted, reproduced or altered in
whole or in part, in any form, by any means, nor may they be translated into any other natural or computer language. The creation of a backup copy for personal use is excepted. The
information hereby made available to the licensee may be communicated to third parties
only with the written permission of AVM.
This software and documentation have been produced with all due care and checked for
correctness in accordance with the best available technology. AVM disclaims all liability
and warranties, whether express or implied, relating to this product’s quality, performance
or suitability for any given purpose which deviates from the performance specifications contained in the product description.
AVM will not be liable for damages arising directly or indirectly from the use of the manual
or related software, nor for incidental or consequential damages, except in case of intent or
gross negligence. AVM expressly disclaims all liability for loss of or damage to hardware,
software or data as a result of direct or indirect errors or destruction and for any costs, including ISDN, GSM and DSL connection charges, related to the software and manual supplied and due to incorrect installations not performed by AVM itself.
The information in this manual and the software it describes are subject to change without
notice for the purpose of technical improvement.
We offer a manufacturer’s warranty for this original product. The conditions of this warranty
are contained in the WARRANTY.PDF file in the /INFO folder on the product CD included with
delivery.

© AVM GmbH 2005. All rights reserved.
Documentation release 06/2005
AVM Audiovisuelles Marketing
und Computersysteme
Alt-Moabit 95

AVM Computersysteme
Vertriebs GmbH
Alt-Moabit 95

10559 Berlin

AVM in the Internet: www.avm.de/en
Trademarks: Unless otherwise indicated, all trademarks mentioned are legally protected
trademarks owned by AVM GmbH. This is especially true for product names and logos.
Microsoft, Windows and the Windows logo are trademarks owned by Microsoft Corporation
in the USA and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc. licensed
to AVM GmbH. All other product and company names are trademarks of their respective
owners.

FRITZ!Box Fon ata

Contents
1

This Is FRITZ!Box Fon ata

1.1
1.2
1.3
1.4
1.5

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FRITZ!Box Fon ata LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technical Specifications of FRITZ!Box Fon ata . . . . . . . . . . . . . . . . . . .
Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11
12
13
13
14

Starting FRITZ!Box Fon ata Operation

2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9

Mounting FRITZ!Box Fon ata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting FRITZ!Box Fon ata to the Power Supply . . . . . . . . . . . . . . . 16
Connecting FRITZ!Box Fon ata to the Computer . . . . . . . . . . . . . . . . . . 17
Connecting FRITZ!Box Fon ata to the LAN Port . . . . . . . . . . . . . . . . . . . 18
Connecting FRITZ!Box Fon ata to the USB Port . . . . . . . . . . . . . . . . . . . 20
Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting FRITZ!Box Fon ata to the DSL Modem,
the Cable Modem or the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connecting FRITZ!Box Fon ata to ISDN or the Analog Telephone Line 32
Connecting Analog Terminal Devices to FRITZ!Box Fon ata . . . . . . . . . 33

Configuring FRITZ!Box Fon ata for Internet Connections

3.1

Dialing an Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Making Calls with FRITZ!Box Fon ata

4.1

Entering Account Information and Internet Numbers for
Internet Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Entering Numbers for Calls over Fixed Lines . . . . . . . . . . . . . . . . . . . . 37
Configuring Analog Terminal Devices at FRITZ!Box Fon ata . . . . . . . . . 37
Defining Dialing Rules for Internet Telephony and
Calls on Fixed Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Selecting the Type of Connection Manually . . . . . . . . . . . . . . . . . . . . . 39
How Does Internet Telephony Work with FRITZ!Box Fon ata? . . . . . . . 40

4.2
4.3
4.4
4.5
4.6

FRITZ!Box Fon ata – Contents

34
36

Removing the FRITZ!Box Fon ata

Guidebook

6.1
6.2
6.3
6.4

Linking Up the Cable Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Errors Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Configuration and Operation by Telephone

7.1
7.2
7.3

Operating FRITZ!Box Fon ata by Phone . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configuring FRITZ!Box Fon ata by Phone . . . . . . . . . . . . . . . . . . . . . . . . 58
Advanced Features of FRITZ!Box Fon ata. . . . . . . . . . . . . . . . . . . . . . . . 62

Information, Updates and Support

8.1
8.2
8.3

Sources of Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Assistance from AVM Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Index

Declaration of CE Conformity

FRITZ!Box Fon ata – Contents

Symbols and Highlighting
This manual uses the following symbols for warnings and
tips:
The hand indicates important instructions that must be observed to avoid malfunctions.
FRITZ! marks useful hints to assist you in working with the
product.
The table below explains the highlighting used in this manual.
Highlighting

Function

Example

Quotation marks Keys, buttons, icons,
“Start / Programs” or
tabs, menus, commands “Enter”
Capital letters

Path and file names in
running text

SOFTWARE\INFO.PDF
or README.DOC

Pointed brackets Variables

Typewriter font

Information to be typed
in using the keyboard

a:\setup

Gray italics

Tips, instructions and
warnings

... for more information, see ...

FRITZ!Box Fon ata – Symbols and Highlighting

The Telephone Keypad
0...9

Numeric keys

Asterisk key

Hold or Flash key

Pound sign key

Instructions for Operation at the Telephone

Dial a number.

Pick up the handset.

Hang up the handset.

Talk.

three-party conference call

Wait for the acknowledgement tone.

You hear the ring tone.

MSN

Enter an ISDN number (MSN). In place of the abbreviation “MSN” used here, enter the complete MSN
desired, without any dialing prefix.

Ext.

Enter an extension number (Ext.). In the place of the
abbreviation “Ext.” used here, enter the number “1”,
“2”, or a higher number, corresponding to the extension you would like to configure.

XNo.

In the place of the abbreviation “XNo.”, enter the complete number of the external line.

FRITZ!Box Fon ata – Symbols and Highlighting

Icons Designating the Functions and Features
The functions and features can be used for analog and
ISDN fixed-line connections as well as for Internet telephony (VoIP).
The functions and features can be used for analog and
ISDN fixed-line connections.
The functions and features can be used only for ISDN
fixed-line connections.
The functions and features can be used only for analog
fixed-line connections.

FRITZ!Box Fon ata – Symbols and Highlighting

Safety Instructions
When working with FRITZ!Box Fon ata, follow the instructions below to protect yourself and the FRITZ!Box Fon ata
from injury.

Do not install FRITZ!Box Fon ata during an electrical
storm. Disconnect FRITZ!Box Fon ata from the power
supply during electrical storms.

Never let liquids get inside the FRITZ!Box Fon ata. Otherwise, electric shocks or short circuits may result.

FRITZ!Box Fon ata is intended for indoor use only.

Do not open the FRITZ!Box Fon ata housing. The device
contains hazardous components and should only be
opened by authorized repair technicians.

FRITZ!Box Fon ata – Safety Instructions

This Is FRITZ!Box Fon ata

This Is FRITZ!Box Fon ata
FRITZ!Box Fon ata is a Private Branch Exchange (PBX) for
making telephone calls via the Internet and the fixed-line
network. FRITZ!Box Fon ata is designed for operation with a
DSL modem or cable modem, or with a router. You can connect one or several computers to FRITZ!Box Fon ata. Access
to the Internet is possible from every connected computer.

Possibilities for connecting FRITZ!Box Fon ata

Connecting to a DSL Modem or Cable Modem
FRITZ!Box Fon ata can be connected via the WAN port to a
DSL modem or a cable modem. In this operation mode Internet connections are established by FRITZ!Box Fon ata. For
that purpose Internet account information must be registered in FRITZ!Box Fon ata. In this operation mode, FRITZ!Box
Fon ata works like a router and is configured as a DHCP server. All connected computers can then use this Internet connection at the same time.
Connecting to a Router
FRITZ!Box Fon ata can be connected via the WAN port to a
DSL modem or a cable modem. In this operating mode Internet connections are established by the router.
FRITZ!Box Fon ata – 1 This Is FRITZ!Box Fon ata

This Is FRITZ!Box Fon ata
PBX for Internet and Fixed-Line Telephony
FRITZ!Box Fon ata is a PBX for the connection of analog terminal devices. You can connect two analog telephones to
FRITZ!Box Fon ata. With the connected telephones you can
make telephone calls using the Internet, ISDN, or the analog
fixed-line network.
Connecting One or More Computers
Two computers can be connected to FRITZ!Box Fon ata at the
same time using the USB port and the network port.
You can also connect a network hub or switch to the network
port so that even more computers can be connected to
FRITZ!Box Fon ata.
All computers connected to FRITZ!Box Fon ata are networked
together and can access shared files and printers.
Protection by the Integrated Firewall
When FRITZ!Box Fon ata is operated as a router, the integrated
firewall protects your network from attacks from the Internet.
Port for Network Devices
Network devices can be connected to the FRITZ!Box Fon ata
network port along with network hubs or switches, including
game consoles.
Operating Systems Supported
FRITZ!Box Fon ata can be connected via USB to computers
with Windows operating systems, the Linux operating system
or Apple computers with the Mac OS X operating system.
FRITZ!Box Fon ata can be used with all operating systems via
the network port.

FRITZ!Box Fon ata – 1 This Is FRITZ!Box Fon ata

Package Contents

1.1 Package Contents
The package contains:
z

FRITZ!Box Fon ata

one AC power adapter with cable for connection to the
power mains

one 4-meter ISDN/analog cable (black) for connecting
FRITZ!Box Fon ata to the ISDN network terminator (NT)
or the analog telephone line

one USB cable (white) for connecting FRITZ!Box Fon ata
to a computer with a USB interface

one network cable (red) for connecting FRITZ!Box Fon
ata to a computer or network hub

one RJ45-RJ11 adapter (black) for the analog telephone
line

one FRITZ!Box Fon ata CD with
– driver software for FRITZ!Box Fon ata
– documentation for all enclosed AVM components

one FRITZ!Box Fon ata installation manual

FRITZ!Box Fon ata – 1 This Is FRITZ!Box Fon ata

Operation Requirements

1.2 Operation Requirements
In order to operate FRITZ!Box Fon ata, you must have the following:
z

an ISDN point-to-multipoint line in accordance with the
Euro ISDN protocol DSS1, or an analog telephone line

a DSL or cable line
(both line types are also called “broadband line”)
– a DSL access must be available: Standard ITU
G.992.1 Annex A or Annex B
– Cable line: support for backward channel with sockets for multimedia lines

If you would like to operate FRITZ!Box Fon ata as a router, you will need:
– a standard DSL modem with Ethernet port
or
– a cable modem with Ethernet port.

If you do not want to use FRITZ!Box Fon ata as a router,
you will need a suitable router such as FRITZ!Box SL.

If you want to connect FRITZ!Box Fon ata over the computer’s network adapter, a computer with the following
specifications is required:
– Standard Ethernet 10/100 Base-T network adapter
– To connect additional computers or a network, you
also need an Ethernet hub or switch.

If you want to connect FRITZ!Box Fon ata over the computer’s USB port, a computer with the following specifications is required:
– USB port (USB version 1.1 or 2.0), hard drive and CD
drive
– Operating system: Microsoft Windows XP,
Windows Me, Windows 2000, Windows 98, Linux
(from SUSE 9.0 upwards) or Mac OS X (from version
10.3.3 upwards)

FRITZ!Box Fon ata – 1 This Is FRITZ!Box Fon ata

FRITZ!Box Fon ata LEDs

1.3 FRITZ!Box Fon ata LEDs
The LEDs on your FRITZ!Box Fon ata indicate the following conditions:
LED

Event Type

Power

shows the operation status of FRITZ!Box Fon ata
remains lit when power current is flowing

Internet remains lit when a telephone connection to the Internet is active
Fixed
Line

remains lit when a telephone connection to the Internet over the fixed-line network is active

Internet

remains lit when the PBX is connected with the Internet or the local network

INFO

flashes when the system software is being updated
remains lit when phone calls are conducted completely over the Internet (this feature must be supported by
the Internet telephony provider)

1.4 Technical Specifications of FRITZ!Box Fon ata
z

Approximate dimensions: 160 x 122 x 31 mm

One USB port (USB version 1.1)

One network port (WAN) for connection to the Internet
via RJ45 socket (standard Ethernet, 10/100 base-T); connection via DSL modem, cable modem or router

One LAN port over RJ45 socket
(standard Ethernet, 10/100 base-T)

Two extensions over RJ12 sockets

Five LEDs indicate the condition of the device

Supply voltage: 230 V / 50 Hz

Maximum power consumption: 9 W

Average power consumption: 6 W

Data transmission rate: max. 8 Mbit/s (downstream),
1 Mbit/s (upstream)

FRITZ!Box Fon ata – 1 This Is FRITZ!Box Fon ata

Audible Signals
z

Updatable firmware

DHCP server and DHCP client

Router

Firewall and packet filter

IP masquerading/NAT

Conform to CE standards

1.5 Audible Signals
The following diagram illustrates the duration and intervals
of the various handset and ring signals.
Time in seconds

Audible Signals
Ring
Busy signal
Internal dial tone
External dial tone
Positive confirmation
Neg. acknowledgment
Call waiting
Calls
External call
Internal call
Call back

Handset and ring patterns at FRITZ!Box Fon ata

FRITZ!Box Fon ata – 1 This Is FRITZ!Box Fon ata

Starting FRITZ!Box Fon ata Operation

Starting FRITZ!Box Fon ata Operation
This chapter describes the various possibilities for connecting and installing FRITZ!Box Fon ata. These include the
following steps:
z

Mounting FRITZ!Box Fon ata

Connecting FRITZ!Box Fon ata to the power supply

Connecting FRITZ!Box Fon ata to the computer

Connecting FRITZ!Box Fon ata to the DSL modem, cable
modem or router, and to ISDN or the analog telephone
line

Connecting analog terminal devices to FRITZ!Box Fon
ata

All steps required for connecting and installing the box are
described in the manual and in the Installation Help on the
FRITZ!Box Fon CD. Insert the FRITZ!Box Fon CD in your CDROM drive so that you can follow the installation instructions on the screen. The Installation Help starts automatically. If the Installation Help is not displayed automatically,
open the INTRO.HTML file on the FRITZ!Box Fon CD. Follow
the instructions in the Installation Help to install FRITZ!Box
Fon at your computer’s USB port. As soon as you connect
FRITZ!Box Fon ata to a computer, its user interface is available.

2.1 Mounting FRITZ!Box Fon ata
Set or hang up FRITZ!Box Fon ata in a dry, dust-free location
shaded from any direct sunlight. If you would like to connect
the device using the USB or network cable supplied with the
package, remember to consider the length of the cable and
select a location close to your computer.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Connecting FRITZ!Box Fon ata to the Power Supply

2.2 Connecting FRITZ!Box Fon ata to the Power
Supply
Perform the following steps to connect FRITZ!Box Fon ata to
the power supply:
1.

Position your FRITZ!Box Fon ata so that the sockets on
the back panel are facing you.

Remove the power supply unit from the package.

Connect the mains adapter to the socket labeled “Power”, located at the far right of the back panel of
FRITZ!Box Fon ata.

Plug the other end into an AC power outlet.

Connecting FRITZ!Box Fon ata to the power supply

The green “Power” LED will light up after a few seconds.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Connecting FRITZ!Box Fon ata to the Computer

2.3 Connecting FRITZ!Box Fon ata to the
Computer
FRITZ!Box Fon ata can be connected to a computer either via
the network port (LAN port) or the USB port. A computer can
be connected to FRITZ!Box Fon ata by only one of these
means.
If you would like to connect several computers to FRITZ!Box
Fon ata at the same time, you have the following possibilities:
z

Two computers can be connected to FRITZ!Box Fon ata
at the same time using the USB port and the network
port.

A network hub or network switch can be connected to
the FRITZ!Box Fon ata LAN port to make all FRITZ!Box
Fon ata features available to several computers or an
entire network.

Both of the above possibilities for connecting one or
more computers to FRITZ!Box Fon ata can be combined
at will.
For example, you may connect one computer to the USB
port of FRITZ!Box Fon ata while connecting several computers to the network port via a network hub or switch.

Please note:
z

If you would like to connect FRITZ!Box Fon ata to your
computer by means of the LAN port, first make sure that
your computer is equipped with a LAN port. A LAN port
is usually designated by the icon at left or labeled
“LAN”.
For more information, see the instructions in the section “Connecting FRITZ!Box Fon ata to the LAN Port”
from page 18.

If your computer is not equipped with a network port,
connect FRITZ!Box Fon ata using the USB port.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Connecting FRITZ!Box Fon ata to the LAN Port
When you connect FRITZ!Box Fon ata with a USB cable
to a computer with the operating system Windows 98 or
Windows Me, you will need the FRITZ!Box Fon ata CD for
the driver installation.
An operating system version of 10.3.3 or higher is required to connect FRITZ!Box Fon ata to the USB port of
an Apple Macintosh computer. If your Apple Macintosh
computer works with an older version, connect
FRITZ!Box Fon ata via the LAN port of your computer.

2.4 Connecting FRITZ!Box Fon ata to the LAN
Port
FRITZ!Box Fon ata can be connected to a computer directly
via a network cable. If you would like to connect a network to
FRITZ!Box Fon ata in order to connect several computers with
a DSL connection, then connect FRITZ!Box Fon ata to a network hub or switch using the LAN cable.
Connection via the LAN cable is identical for all operating
systems. All computers to be connected via the LAN port
must be equipped with a network adapter (Ethernet card).

Connecting FRITZ!Box Fon ata to the LAN Port
of a Computer
You will need the red LAN cable for this step.

First connect FRITZ!Box Fon ata to the power mains as
described in section “Connecting FRITZ!Box Fon ata to
the Power Supply” on page 16, and then turn on your
computer.

If you work with a Linux operating system, use YaST to
configure your network card with the setting “DHCP”, if
this setting is not already configured.

Insert one end of the red LAN cable to the computer’s
network adapter.

Connect the other end of the LAN cable to the socket on
FRITZ!Box Fon ata labeled “LAN”.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Connecting FRITZ!Box Fon ata to a Network Hub or Network Switch

Connecting FRITZ!Box Fon ata to a computer’s network adapter

Please see the instructions in the section “Opening the
User Interface” from page 27.

No additional driver installation is necessary on the computer.

Connecting FRITZ!Box Fon ata to a Network
Hub or Network Switch
1.

First connect FRITZ!Box Fon ata to the power mains as
described in section “Connecting FRITZ!Box Fon ata to
the Power Supply” on page 16, and then turn on your
computer.

Connect one end of the red LAN cable to the uplink port
of the network hub or switch.

Connect the other end of the LAN cable to the socket on
FRITZ!Box Fon ata labeled “LAN”.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Connecting FRITZ!Box Fon ata to the USB Port

Connecting FRITZ!Box Fon ata to a network hub

Please see the instructions in the section “Opening the
User Interface” from page 27.

2.5 Connecting FRITZ!Box Fon ata to the USB
Port
FRITZ!Box Fon ata can be connected to a computer with the
USB cable in a few easy steps. First read the instructions in
the next section, “Connecting the USB Cable”, and then see
the section describing installation in your operating system.
An operating system version of 10.3.3 or higher is required
to connect FRITZ!Box Fon ata to the USB port of an Apple Macintosh computer. If your Apple Macintosh computer works
with an older version, connect FRITZ!Box Fon ata via the LAN
port of your computer!

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Connecting the USB Cable

Connecting the USB Cable
You will need the white USB cable for this step. In the Windows operating systems Windows Me and Windows 98, the
FRITZ!Box Fon ata CD is also required for driver installation.
No driver installation is necessary in the operating systems
Windows XP, Windows 2000, Mac OS X and Linux.
1.

First connect FRITZ!Box Fon ata to the power mains as
described in section “Connecting FRITZ!Box Fon ata to
the Power Supply” on page 16, and then turn on your
computer.

If Windows Me or Windows 98 is installed on the computer, insert the FRITZ!Box Fon ata CD.

Connect FRITZ!Box Fon ata to the USB port. The USB cable has two different connectors: one is flat and rectangular and the other is square.

Connecting FRITZ!Box Fon ata to the USB port of a computer

Pick up the white USB cable and insert the flat connector into a free USB port on your computer.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Installing FRITZ!Box Fon ata in Windows XP
5.

Then plug the square connector into the socket labeled
“
” on FRITZ!Box Fon ata.
FRITZ!Box Fon ata and your computer are now connected over the USB cable.

Continue with the installation as described in the following sections. Select the section that describes the
next steps for the operating system installed on your
computer.

In some operating systems the display of menus and folders
can be changed. The following instructions are based on the
standard installation of each operating system.

Installing FRITZ!Box Fon ata in Windows XP
Administrator rights are required to install the driver software in Windows XP.
1.

Once you have connected FRITZ!Box Fon ata to your
computer, FRITZ!Box Fon ata will be detected automatically and the required drivers will be installed.
A progress bar is shown on your screen so that you can
monitor the progress of the installation.

As soon as the procedure is complete, the FRITZ!Box
Fon ata user interface opens and FRITZ!Box Fon ata is
ready for operation.

This concludes the installation in Windows XP. Now connect
FRITZ!Box Fon ata to the broadband line. Please see the instructions in the section “Connecting FRITZ!Box Fon ata to
the DSL Modem, the Cable Modem or the Router” from
page 28.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Installing FRITZ!Box Fon ata in Windows Me

Installing FRITZ!Box Fon ata in Windows Me
1.

Once you have connected FRITZ!Box Fon ata to your
computer, insert the FRITZ!Box Fon ata CD in the CDROM drive of your computer.

Windows Me detects a new plug-and-play device to be
installed. Follow the instructions displayed on the
screen.

When asked: “What would you like to do?”, select the
option “Automatic search for a better driver (Recommended).”.
The drivers for FRITZ!Box Fon ata are installed.

Conclude the installation by clicking “Finish”.

This concludes the installation in Windows Me. Please see
the instructions in the section “Opening the User Interface”
from page 27.

Installing FRITZ!Box Fon ata in Windows 2000
Administrator rights are required to install the driver software in Windows 2000.
1.

Once you have connected FRITZ!Box Fon ata to your
computer, FRITZ!Box Fon ata will be detected automatically and the required drivers will be installed.

As soon as the procedure is complete, the FRITZ!Box
Fon ata user interface opens and FRITZ!Box Fon ata is
ready for operation.

This concludes the installation in Windows 2000. Please see
the instructions in the section “Opening the User Interface”
from page 27.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Installing FRITZ!Box Fon ata in Windows 98

Installing FRITZ!Box Fon ata in Windows 98
Insert the FRITZ!Box Fon ata CD in your CD-ROM drive to start
the Installation Help automatically. If the Installation Help
does not start automatically, open the INTRO.HTM file on the
FRITZ!Box Fon ata CD. Follow the instructions in the Installation Help to install FRITZ!Box Fon ata at your computer’s USB
port.
If you would like to install FRITZ!Box Fon ata without this Installation Help, first follow the instructions in the section
“Connecting the USB Cable” from page 21 and then perform
the following steps:
1.

Windows 98 detects a new plug-and-play device to be
installed. Follow the instructions displayed on the
screen.
Keep your Windows CD ready.

When asked: “What do you want Windows to do?”,
select the option “Search for the best driver for your device. (Recommended).”

Insert the FRITZ!Box Fon ata CD in your CD-ROM drive.

When the program asks where the driver is located, activate only the option “CD-ROM drive”.

Specifying the driver location in Windows 98

Click “Next” in the window illustrated below.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Installing FRITZ!Box Fon ata in Mac OS X

Confirm driver selection

If you are asked which driver you want to install, choose
the option “The updated driver (Recommended)
FRITZ!Box Fon ata” and click “Next” twice.
The drivers for FRITZ!Box Fon ata are installed.

Conclude the installation by selecting “Finish” and restart the computer.

This concludes the installation in Windows 98. Please see
the instructions in the section “Opening the User Interface”
from page 27.

Installing FRITZ!Box Fon ata in Mac OS X
1.

Select “System Preferences / Network”. You receive the
message that a new port, “Ethernet port en”, was
found. Confirm the message by clicking “OK”.

Under “Show”, select the new port found, “Ethernet
port en”.

Confirm your entries with “Activate Now”.

Please see the instructions in the section “Opening the User
Interface” from page 27.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Installing FRITZ!Box Fon ata in a Linux Operating System

Installing FRITZ!Box Fon ata in a Linux
Operating System
You have to be logged in as root to make the necessary settings.
The example of SUSE Linux 9.1 is used here to describe how
to install FRITZ!Box Fon ata to the USB port in Linux.
1.

Open the YaST Control Center.

Select the option “Network Devices” and click “Network
Card”.

The “Network cards configuration” dialog appears.

Select “Other (not detected)” and the “Configure...”
button.

The device type of the network in the “Manual network
card configuration” window should be set to “Ethernet”. Select the “USB” check box as well and click
“Next”.

In the next dialog, “Network address setup”, select the
“Automatic address setup (via DHCP)” option. Click
“Next”.

For “Network cards to configure” select “Other (not detected)”. Then click “Configure...”.

Changes to the configuration take effect when the “Finish” button is clicked.

In SUSE Linux 9.0, only one Ethernet adapter at a time can be
set to DHCP. If you have an additional network adapter, assign it a fixed IP address. Otherwise problems may arise
with name resolution (cf. /etc/resolv.conf).
For comprehensive information and tips on the topic of network configuration in Linux, see:
http://www.linux.org/docs/ldp/howto/NET34-HOWTO-5.html

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Opening the User Interface

2.6 Opening the User Interface
Once you have connected FRITZ!Box Fon ata with one or
more computers, or with a network hub or switch, you can
access the FRITZ!Box Fon ata user interface. This interface
can be accessed from any of the computers connected with
FRITZ!Box Fon ata. Configure all of the settings for operation
with FRITZ!Box Fon ata in the user interface. The settings are
saved in FRITZ!Box Fon ata.
Open your Internet browser on the computer and enter
“fritz.fonata.box”.

The “fritz.fonata.box” address entry in the address field of the Internet browser

When the FRITZ!Box Fon ata user interface is started,
FRITZ!Box Fon ata is ready for operation.

The FRITZ!Box Fon ata user interface

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Connecting FRITZ!Box Fon ata to the DSL Modem, the Cable Modem or the Router
The FRITZ!Box Fon ata user interface has several pages, each
of which can be accessed directly by clicking the menu command on the left edge.
If the user interface does not open, see the instructions in
the section “Errors Opening the User Interface” from
page 48.

2.7 Connecting FRITZ!Box Fon ata to the DSL
Modem, the Cable Modem or the Router
If you use a DSL modem or cable modem for Internet access,
connect FRITZ!Box Fon ata to the DSL modem or cable modem.
If you use a router for Internet access, connect FRITZ!Box Fon
ata to the router.
FRITZ!Box Fon ata is not designed for direct connection to the
DSL splitter or cable jack.

Connecting FRITZ!Box Fon ata to the DSL or
Cable Modem
Once FRITZ!Box Fon ata has been connected to the DSL modem or cable modem, you must select the setting “Connect
directly using a DSL or cable Modem” from the “Internet / Account Information” menu of the FRITZ!Box Fon ata user interface. The Internet account information must be entered in
this dialog as well.
In this kind of operation, FRITZ!Box Fon ata works like a router and is configured as a DHCP server.
Perform the following steps to connect FRITZ!Box Fon ata to
the DSL modem or cable modem:

Pick up the network cable included in the DSL modem
or cable modem package.

Connect one end of the cable to the socket labeled
“WAN”, located at the far left of the back panel of
FRITZ!Box Fon ata.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Connecting FRITZ!Box Fon ata to the Router
3.

Insert the other end of the cable into a network jack on
the DSL or cable modem.

Connecting FRITZ!Box Fon ata to the DSL or cable modem

The green “Internet” LED lights up to signalize that
FRITZ!Box Fon ata is ready for Internet connections over
the broadband line.

Connecting FRITZ!Box Fon ata to the Router
After connection to the router, you must select “Connect using a router” operation in the “Internet / Account Information” menu of the FRITZ!Box Fon ata user interface. In this
menu you must also specify how FRITZ!Box Fon ata is integrated into the local network.
In this kind of operation, FRITZ!Box Fon ata works like a computer in the local network and obtains its local IP address
from the router to which it is connected.
There are two possibilities for connecting FRITZ!Box Fon ata
to a router:
z

connecting directly to the router

connecting to a network hub or network switch, to
which the router is also connected

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Connecting FRITZ!Box Fon ata to the Router
Connecting FRITZ!Box Fon ata Directly to the Router
Perform the following steps to connect FRITZ!Box Fon ata to
the router:
1.

Pick up the network cable included in the router package.

Connect one end of the cable to the socket labeled
“WAN”, located at the far left of the back panel of
FRITZ!Box Fon ata.

Insert the other end of the cable into a network socket
on the router.

Connecting FRITZ!Box Fon ata to the router

The green “Internet” LED stops flashing after a short
time and remains lit to signalize that FRITZ!Box Fon ata
is ready for Internet connections over a broadband line.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Connecting FRITZ!Box Fon ata to the Router
Connecting FRITZ!Box Fon ata to the Router via a Network
Hub or Network Switch
To connect to a router via a network hub or network switch,
you will need a standard network cable.
Perform the following steps to connect FRITZ!Box Fon ata to
the router via a network hub or network switch:
1.

Remove the network cable from the package.

Connect one end of the cable to a free port on the network hub or switch.

Connect the other end of the cable to the socket labeled
“WAN”, located at the far left of the back panel of
FRITZ!Box Fon ata.

Connecting FRITZ!Box Fon ata to a router via a network hub

The green “Internet” LED lights up to signalize that
FRITZ!Box Fon ata is ready for Internet connections over
a broadband line.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Connecting FRITZ!Box Fon ata to ISDN or the Analog Telephone Line

2.8 Connecting FRITZ!Box Fon ata to ISDN or the
Analog Telephone Line
FRITZ!Box Fon ata can be connected to an ISDN or an analog
telephone line. To connect FRITZ!Box Fon ata, perform the
following steps:
1.

Remove the enclosed ISDN/analog cable (black) from
the package.

Connect one end of the cable to the socket on FRITZ!Box
Fon ata labeled “ISDN/analog”.

If you have an ISDN access, connect the other end of the
cable to the socket of your ISDN network terminator (NT).

Connecting FRITZ!Box Fon ata to the ISDN NT

If you have an analog telephone line as well as DSL,
connect the other end of the cable to an RJ45 adapter
first. Then use the adapter to connect FRITZ!Box Fon ata
to the socket of your DSL splitter.

FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Connecting Analog Terminal Devices to FRITZ!Box Fon ata

FRITZ!Box Fon ata connected to the DSL and the analog telephone line via the DSL splitter

2.9 Connecting Analog Terminal Devices to
FRITZ!Box Fon ata
FRITZ!Box Fon ata has been tested and CE-certified in accordance with European Union directives. All analog telecommunication devices with CE certification can be connected to
its extensions.
To connect analog terminal devices like a telephone, fax device or answering machine, insert the plugs of your analog devices into the “FON1” or “FON2” socket on FRITZ!Box Fon ata.

Connecting an analog telephone to FRITZ!Box Fon ata
FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation

Configuring FRITZ!Box Fon ata for Internet Connections

Configuring FRITZ!Box Fon ata for
Internet Connections
All computers connected to FRITZ!Box Fon ata access the Internet through FRITZ!Box Fon ata. The way Internet access is enabled depends on the kind of operation for which FRITZ!Box
Fon ata is configured.
z

FRITZ!Box Fon ata is connected to a DSL modem or a
cable modem.
In the FRITZ!Box Fon ata user interface you must select
“Connect directly using a DSL or cable Modem” operation in the “Internet / Account Information” menu. The
Internet account information must be entered in this
dialog as well.
In this type of operation the Internet connections are
established by FRITZ!Box Fon ata. All computers connected to FRITZ!Box Fon ata can use the Internet connection simultaneously. In this mode FRITZ!Box Fon ata
functions as a router. The FRITZ!Box Fon ata firewall and
DHCP server are enabled. All connected computers receive their IP address from the DHCP server of the
FRITZ!Box Fon ata.
It is not necessary to install any additional Internet access software on the other connected computers.

FRITZ!Box Fon ata is connected to a router.
In the FRITZ!Box Fon ata user interface you must select
“Connect using a router” operation in the “Internet / Account Information” menu. In this dialog you must also
specify how FRITZ!Box Fon ata is integrated into the local network.
In this type of operation the Internet connections are
established by the router. In this case it does not matter
whether FRITZ!Box Fon ata is connected to the router directly or by means of a network hub or switch.

FRITZ!Box Fon ata – 3 Configuring FRITZ!Box Fon ata for Internet Connections

Dialing an Internet Connection
FRITZ!Box Fon ata functions here as a DHCP client and
obtains its IP address from the DHCP server of the local
network. All of the computers connected to FRITZ!Box
Fon ata also obtain their IP addresses from this DHCP
server. If one of the connected computers requests an
Internet connection, FRITZ!Box Fon ata is responsible
for forwarding the data.

3.1 Dialing an Internet Connection
z

If FRITZ!Box Fon ata is connected to a DSL or cable
modem, the Internet account information must be registered in FRITZ!Box Fon ata.

If FRITZ!Box Fon ata is connected to a router, an Internet
account must be configured at the router.

No further steps are necessary to establish an Internet connection. Simply start an Internet browser on any of the computers connected to FRITZ!Box Fon ata and start surfing the
Net.
Make sure that all computers connected to FRITZ!Box Fon ata
automatically obtain their IP addresses from the active DHCP
server. For instructions, see the section “Setting the IP Address” from page 43.

FRITZ!Box Fon ata – 3 Configuring FRITZ!Box Fon ata for Internet Connections

Making Calls with FRITZ!Box Fon ata

Making Calls with FRITZ!Box Fon ata
This chapter describes how to set up FRITZ!Box Fon ata for
fixed-line and Internet telephony. The following steps are
necessary:
z

Entering account information and Internet number for
Internet telephony

Entering numbers for calls over fixed lines

Configuring connected analog terminal devices, ISDN
telephones or ISDN PBXs at FRITZ!Box Fon ata

Information on the following topics is also presented here:
z

Dialing rules for Internet and fixed-line telephony

How does Internet telephony work with FRITZ!Box Fon ata?

The settings described in the sections of this chapter apply
to both FRITZ!Box Fon ata connection types: connection to a
DSL modem and connection to a router.

4.1 Entering Account Information and Internet
Numbers for Internet Telephony
You can set up multiple Internet numbers in FRITZ!Box Fon
ata. To do this you will need the corresponding account information from your Internet telephony provider.
Perform the following steps:
1.

Open the FRITZ!Box Fon ata user interface.

Open the “Telephony” menu.

Select the “Internet Telephony” menu.

Click the “New Internet Number” button.

Enter the account information you received from your
Internet telephony provider in the appropriate fields.

Click the “Apply” button.

The new number is added to the list of Internet numbers.

FRITZ!Box Fon ata – 4 Making Calls with FRITZ!Box Fon ata

Entering Numbers for Calls over Fixed Lines

4.2 Entering Numbers for Calls over Fixed Lines
If you have an analog telephone line, you do not need to set
up any numbers for fixed-line telephony.
If you have connected FRITZ!Box Fon ata to an ISDN telephone line, you must configure numbers for fixed-line telephony. Proceed as follows:
1.

Start a web browser.

Enter “fritz.fonata.box” as the URL.

Open the “Telephony / Extensions” menu.

Click the “ISDN Numbers” button.

On the “ISDN Numbers” page, enter in the appropriate
fields all of the telephone numbers (MSNs) you received from your telephony carrier.

Click the “Apply” button.

4.3 Configuring Analog Terminal Devices at
FRITZ!Box Fon ata
FRITZ!Box Fon ata is configured so that you can make calls to
the analog network immediately after connecting analog terminal devices, without any additional settings required.
The following settings are configured at the analog lines
“FON1” and “FON2”:
z

calls can be accepted on both lines: connected terminal
devices will ring at the same time

outgoing calls can be conducted on both lines

If the connected terminal devices are to react only to certain
numbers, numbers must be assigned to the extensions. The
number defined as “Number of the extension” also defines
whether calls from this extension will be conducted using
the fixed-line network or the Internet.

FRITZ!Box Fon ata – 4 Making Calls with FRITZ!Box Fon ata

Defining Dialing Rules for Internet Telephony and Calls on Fixed Lines
Perform the following steps:
1.

In the “Telephony” menu, select the “Extensions” command.

Select a number from the “Number of the extension”
drop-down menu in the “Extension FON 1” area.
The terminal device connected to the “FON1” extension
reacts to incoming calls placed to this number and uses
the kind of connection specified for outgoing connections with this number.

If you would like to assign additional numbers to the extension, select from the “Additional numbers” dropdown menu any other numbers the terminal device at
the “FON 1” line should react to for incoming calls.

To ensure that the terminal device at the “FON 1” extension reacts only to incoming calls to the specified
numbers, disable the option “react to all numbers”.

Configure the “Extension FON 2” if required.

Click the “Apply” button.

4.4 Defining Dialing Rules for Internet
Telephony and Calls on Fixed Lines
With the dialing rules you can determine the type of connection for telephone connections with FRITZ!Box Fon ata.
Perform the following steps:

In the “Telephony” menu, select the “Dialing Rules”
command.

In the “Carrier Prefix for Fixed-line Network Calls” area
you can specify a telephone provider prefix to be dialed
automatically before numbers for calls to the fixed-line
network.

FRITZ!Box Fon ata – 4 Making Calls with FRITZ!Box Fon ata

Selecting the Type of Connection Manually
3.

In the “Dialing Rules” area you can define the kind of
connection for ranges of numbers.
Connections to ranges of numbers for which a dialing
rule has been established are always established in
keeping with the kind of connection specified.

Click the “New Dialing Rule” button to define as many
dialing rules as desired.

Click the “Apply” button.

This concludes the configuration of FRITZ!Box Fon ata for Internet and fixed-line telephony.

4.5 Selecting the Type of Connection Manually
If you would like to use a certain kind of connection (Internet
or fixed-line) for a call, dial the following keys on the telephone keypad before the number:
Fixed-line Connections
s11r

establishes a fixed-line connection

Internet Connections
s12r

establishes an Internet connection. The Internet
number used is the Internet number set for line 1.

s12 P r

establishes an Internet connection for a selected
Internet number. For “P”, enter the position of the
Internet number in the “List of Internet Numbers”.

FRITZ!Box Fon ata – 4 Making Calls with FRITZ!Box Fon ata

How Does Internet Telephony Work with FRITZ!Box Fon ata?

4.6 How Does Internet Telephony Work with
FRITZ!Box Fon ata?
Important for Every Configuration
z

If FRITZ!Box Fon ata is connected to a DSL modem and
account information is required for Internet access,
note the following:
Disable the “Clear Internet connection automatically”
option in the “Internet / Account Information” menu to
prevent a connection from being cleared during a conversation over the Internet.
For more information about the “Clear Internet connection automatically” function, see the Online Help of the
FRITZ!Box Fon ata user interface.

If FRITZ!Box Fon ata is connected to a router and you
would like to use the PBX for Internet telephony, note
the following:
Make sure that no function in the router is enabled
which clears Internet connections automatically.

Making Telephone Calls via the Internet
All kinds of data transmission in the Internet use the Internet
Protocol (IP). IP is packet-oriented. This means that the data
are broken down into data packets for transmission and IP
takes care of the transport of the individual data packets
through the Internet. Language is also transmitted in the Internet in this manner.
In opposition to this, fixed-line telephony transmits data in a
line-oriented manner. In this case data are transmitted in a
coherent data stream.
For packet-oriented transmission in the Internet, the loss of
packets cannot be ruled out completely. Under unfavorable
conditions this can lead to speech quality in Internet telephony that is inferior to that in fixed-line telephony.

FRITZ!Box Fon ata – 4 Making Calls with FRITZ!Box Fon ata

How Does Internet Telephony Work with FRITZ!Box Fon ata?
Telephony Scenarios
If you have configured both a fixed-line number and an Internet number in FRITZ!Box Fon ata, you can make calls in all directions:
z

from the fixed-line network into the fixed-line network

from the Internet into the fixed-line network

from the Internet into the Internet

and receive calls from all directions as well.
Bandwidth Management with FRITZ!Box Fon ata
For connection to a DSL or cable modem, FRITZ!Box Fon ata is
equipped with integrated bandwidth management.
This function ensures that the speech quality during telephone calls over the Internet is not reduced by surfing activity. FRITZ!Box Fon ata adjusts all uploads and downloads to
the currently available bandwidth. Because FRITZ!Box Fon
ata also places a higher priority on Internet telephony connections over Internet data connections, unwelcome interference is largely avoided. However, this is also true for Internet
telephony: once the conversation capacity has been
reached, the remote site will receive a busy signal.
In order to use bandwidth management, you must provide
information about your broadband connection in the “Internet / Account Information” menu of the user interface.

FRITZ!Box Fon ata – 4 Making Calls with FRITZ!Box Fon ata

Removing the FRITZ!Box Fon ata

Removing the FRITZ!Box Fon ata
Follow the instructions below to remove FRITZ!Box Fon ata:
z

If FRITZ!Box Fon ata is connected to the computer’s LAN
port or to a network hub, all you need to do is remove
the network cable.

If FRITZ!Box Fon ata was installed at the USB port of the
computer, uninstallation must be performed in the Windows operating systems.
No uninstallation is necessary in the operating systems
Mac OS X and Linux.

In the Windows operating systems, proceed as follows for
uninstallation
1.

Insert the FRITZ!Box Fon ata CD in your CD-ROM drive.
The installation Help is started.

Click the button “FRITZ!Box Fon ata”.

Click the “View CD Contents” button.

Click the “USB Driver” button.

Click the “Install Now” button.

In the “File Download” window, click “Open”. The “setup.exe” program is started for FRITZ!Box Fon ata.

Click “Continue” in the Welcome window and then select “Removal” from the following window.
FRITZ!Box Fon ata will be removed.

FRITZ!Box Fon ata – 5 Removing the FRITZ!Box Fon ata

Guidebook

Guidebook
The guidebook contains detailed instructions on the following subjects:
z

Linking up the cable network

Setting the IP address

Errors opening the user interface

DHCP server

6.1 Linking Up the Cable Network
Extending the length of the FRITZ!Box Fon ata cables is no
problem. Cables of the desired length can be purchased at
any computer store. Be sure to note the type of cable, and remember that the quality of the line may decrease as the distance from the hub increases.
Follow the instructions below when purchasing extension cables:
Maximum Length
Network cable 100 m
USB cable

Cable Properties
10bT network cable, 1.1 wired,
STP

6.2 Setting the IP Address
All of the computers connected to FRITZ!Box Fon ata obtain
their IP addresses from the active DHCP server in the local
network. The connected computers must be configured such
that they can receive their IP addresses automatically. The
steps for checking and adjusting this option differ among the
operating systems. See the relevant section for your operating system.
Only one DHCP server may be active in a network.

FRITZ!Box Fon ata – 6 Guidebook

Setting the IP Address
Obtaining an IP Address Automatically in Windows XP
Proceed as follows in Windows XP:
1.

Go to “start / Control Panel / Network and Internet Connections / Network Connections” and double-click the
LAN connection icon of the network adapter connected
to FRITZ!Box Fon ata in order to open the “Local Area
Connection Status” window.

Click the “Properties” button.

Select “Internet Protocol (TCP/IP)” in the list of items
used in this network connection and click “Properties”.

Activate the options “Obtain an IP address automatically” and “Obtain DNS server address automatically”.

Properties of the Internet protocol (TCP/IP)

Confirm your selection by clicking “OK”.

The computer now obtains an IP address from the active DHCP server.

FRITZ!Box Fon ata – 6 Guidebook

Setting the IP Address
Obtaining an IP Address Automatically in Windows Me/98
Proceed as follows in Windows Me/98:
Keep your Windows CD handy, as this may be required for
changes to your network settings.
1.

Select “Start / Settings / Control Panel”.

Double-click the “Network” entry to open it.

In the list, double-click to select the binding designated
with an arrow, “TCP/IP -> ”.

TCP/IP binding to a network adapter

Activate the option “Obtain an IP address automatically”.

The “Obtain an IP address automatically” option

On the “DNS Configuration” settings page, activate the
“Disable DNS” option.

FRITZ!Box Fon ata – 6 Guidebook

Setting the IP Address

The “Disable DNS” option

Confirm your selection by clicking “OK”.

The computer now obtains an IP address from the active DHCP server.
Obtaining an IP Address Automatically in Windows 2000
Proceed as follows in Windows 2000:
1.

Select “Start / Settings / Control Panel / Network and
Dial-Up Connections”.

Double-click to select the Local Area Network connection
with the network adapter bound to FRITZ!Box Fon ata.

Click the “Properties” button.

Double-click to select “Internet Protocol (TCP/IP)” in the
list of network components.

Properties of the LAN connection of a network adapter

Activate the options “Obtain an IP address automatically” and “Obtain DNS server address automatically”.

FRITZ!Box Fon ata – 6 Guidebook

Setting the IP Address

The “Obtain an IP address automatically” option

Confirm your selection by clicking “OK”.

The computer now obtains an IP address from the active DHCP server.
Obtaining an IP Address Automatically in Mac OS X
In the Mac OS X operating system, proceed as follows to set
the TCP/IP properties:
1.

Select the “System Preferences” in the Apple menu.

In the “System Preferences” window, click the “Network” icon.

In the “Network” window, select the “Built-in Ethernet”
entry from the “Show:” drop-down menu.

Switch to the “TCP/IP” settings page and select the “Using DHCP:” option from the “Configure” drop-down
menu.

5. Click “Apply Now”.

FRITZ!Box Fon ata – 6 Guidebook

Errors Opening the User Interface
Linux
For comprehensive information and tips on the topic of network configuration in Linux, see:
http://www.linux.org/docs/ldp/howto/NET3-4HOWTO-5.html

6.3 Errors Opening the User Interface
If an error message is returned when you open the user interface, please work through the following checklist:
z

Make sure that all cable connections are plugged in securely.

Check the IP settings on the computers connected to
FRITZ!Box Fon ata. The computers must obtain their IP
address from FRITZ!Box Fon ata automatically (see “Setting the IP Address” from page 43).

If FRITZ!Box Fon ata is connected to a DSL or cable modem, enter one of the following addresses rather than
“fritz.fonata.box” in the Internet browser:
– 192.168.178.1
– 192.168.179.1

If FRITZ!Box Fon ata is connected to a router, FRITZ!Box
Fon ata obtains its IP address from the router. Proceed
as follows:
– See the user interface of the router to find out
FRITZ!Box Fon ata’s IP address.
– Enter this IP address in the Internet browser on the
computer you would like to use to open the
FRITZ!Box Fon ata user interface.

FRITZ!Box Fon ata – 6 Guidebook

How to Open the User Interface at Any Time via a LAN Connection

How to Open the User Interface at Any Time via
a LAN Connection
FRITZ!Box Fon ata is equipped with a fixed IP address that
cannot be changed. The FRITZ!Box Fon ata user interface can
be opened at any time using this IP address. This fixed IP address is:
192.168.178.254
Proceed as follows to open the FRITZ!Box Fon ata user interface at this address:
1.

Clear the connection between FRITZ!Box Fon ata and
the DSL modem, cable modem or router.

If FRITZ!Box Fon ata is connected to the computer via a
USB port, remove the USB cable.

Connect FRITZ!Box Fon ata and the computer using the
red network cable (see the section “Connecting
FRITZ!Box Fon ata to the LAN Port” from page 18).

Take note of the computer’s current IP settings.

Change the IP settings by entering the following fixed IP
address:
192.168.178.150

Start your Internet browser and enter FRITZ!Box Fon
ata’s fixed IP address:
192.168.178.254
The FRITZ!Box Fon ata user interface opens.

Once you have reached the FRITZ!Box Fon ata user interface again, you should check the FRITZ!Box Fon ata settings and correct them if necessary.

Enter the settings you noted in the computer’s IP settings dialog. If the computer was originally connected
to FRITZ!Box Fon ata via the USB cable, reconnect
FRITZ!Box Fon ata to the computer by means of USB.

Reconnect FRITZ!Box Fon ata to the DSL modem, cable
modem or the router.

FRITZ!Box Fon ata – 6 Guidebook

DHCP Server

6.4 DHCP Server
All of the computers connected to FRITZ!Box Fon ata obtain
their IP addresses from the DHCP server active in the local
network. Even if only one computer is connected to
FRITZ!Box Fon ata, this computer will receive its IP address
from the active DHCP server.
The computer’s IP settings must be configured to obtain IP
addresses automatically. How to check the IP settings and
make any necessary changes is discussed in the section
“Setting the IP Address” from page 43.
Which DHCP Server Is Active?
Which DHCP server is active depends on how FRITZ!Box Fon
ata is connected to the broadband line.
z

FRITZ!Box Fon ata is connected to a DSL or cable modem
FRITZ!Box Fon ata is equipped with its own DHCP server.
This server must be enabled if FRITZ!Box Fon ata is connected to a DSL modem for operation as a router.

FRITZ!Box Fon ata is connected to a router

When FRITZ!Box Fon ata is connected to a router, it will
not be operated as a router and is configured as a DHCP
client. This means that the DHCP server of FRITZ!Box
Fon ata is disabled. In this case the DHCP server of the
router must be enabled.
A network may have only one active DHCP server.
Fixed IP Addresses
If you would like to assign fixed IP addresses to computers
connected to FRITZ!Box Fon ata, note that you may not use
any IP addresses from the IP address ranges of the active
DHCP server.
When the DHCP server of FRITZ!Box Fon ata is enabled, this
means that IP addresses from the following IP address ranges may not be used:
192.168.179.20 - 200
192.168.178.20 - 200
50

FRITZ!Box Fon ata – 6 Guidebook

Configuration and Operation by Telephone

Configuration and Operation by
Telephone
Many of the FRITZ!Box Fon ata functions and features can be
configured and used over a telephone connected to a
FRITZ!Box Fon ata extension. Only tone-dialing (dual-tone
multifrequency = DTMF) telephones can be used in configuration and operation. Pulse dialing telephones are not suitable.
The telephone network features can be used only if they are
supported by your telephone network carrier and enabled on
your telephone line.
Entries input on the telephone are confirmed with an acknowledgement tone. Entries made correctly are confirmed
with a positive acknowledgement tone (a single tone of one
second in length). An error, such as an incorrect key sequence, is indicated by a failure tone, an intermittent tone at
intervals of about 0.25 seconds.
For more information, see the section “Audible Signals” on
page 14
Designation of the Functions and Features
Functions and features whose application has direct effects
on the connection are marked with icons. The icons indicate
the connection types with which the function or feature can
be used or applied.
Functions and features that have no effect on the connection
are not marked.
An overview of all of the icons used in this manual is presented in the section “The Telephone Keypad” from page 6
of this manual.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Operating FRITZ!Box Fon ata by Phone

7.1 Operating FRITZ!Box Fon ata by Phone
This section describes how you can use the FRITZ!Box Fon
ata features via your telephone keypad.

Shortening the Dialing Procedure
FRITZ!Box Fon ata automatically recognizes when a number
has been entered, but not until a few seconds after the final
digits are entered.
To shorten the dialing procedure, enter the “#” character after the last digit of a number.
r

indicates to FRITZ!Box Fon that a number has
been dialed (can shorten the dialing procedure)

Selecting the Outgoing Number and the Type of
Connection
For outgoing connections you can specify the kind of connection that should be used. For this entry you can use settings
already made in FRITZ!Box Fon ata or circumvent the settings
currently configured in FRITZ!Box Fon ata.
Defining the Type of Connection Using Existing Settings in
FRITZ!Box Fon ata
Up to ten different numbers can be assigned to each
FRITZ!Box Fon ata extension. The numbers assigned also determine what kind of connection will be established for outgoing calls.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Selecting the Outgoing Number and the Type of Connection
If you would like to establish outgoing connections using a
certain type of connection, you can use a keypad code to
specify the connection type to be used for outgoing calls to a
configured number.
s1r

s2r

s3r

establishes outgoing calls using the type of
connection specified for the first entry of the extension connected to the telephone
establishes outgoing calls using the type of
connection specified for the second entry of the
extension connected to the telephone
establishes outgoing calls using the type of
connection specified for the third entry of the extension connected to the telephone

Defining the Type of Connection Independent of the
Settings in FRITZ!Box Fon ata
You have the option of specifying the type of outgoing connection independent of the settings configured on the
system. In this case the dialing rules are suspended for the
given dialing procedure. To do this, enter one of the following keypad codes before dialing a number on your telephone:
s11r

dials up this connection using the fixed-line

s12r

dials up this connection over the Internet, using
the Internet number 1

s12 P r establishes an Internet connection for a selected

Internet number. For “P”, enter the position of the
Internet number in the “List of Internet Numbers”.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Dialing Internal Calls

Dialing Internal Calls
Dialing Internal Calls with Automatic Outside Dialing
N

Pick up the handset. You hear the external dial
tone immediately, since the extension is set for
automatic outside dialing.

R or ss

Press the Hold button, or press the asterisk key
twice. You now hear the internal dial tone.

Dial the desired extension number.

Dialing Internal Calls Without Automatic Outside Dialing
N

Pick up the handset. You hear the internal dial
tone.

Dial the desired extension number.

Group Call
The “Group Call” feature of FRITZ!Box Fon ata allows you to
ring all other extensions at the same time. To do so, you
must first configure the extension for internal dialing. Your
call is connected with whichever extension answers first.

Pick up the handset.

Instead of an extension number, dial “9”. All extensions that are not busy ring.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Alternating Between Calls

Alternating Between Calls
Whenever you have one active connection and one caller on
hold, you can switch from one call to the other as often as
you want using the Hold button.
To alternate between two connections, proceed as follows:
Call No. 1

You are talking to Caller No. 1.

Press the Hold button. Call No. 1 is now on hold.

To dial a second call, simply dial either the desired
extension number or the outside line access “0” followed by the desired external number.

Call No. 2

If the call is answered, you can consult on this line.
The original caller is still on hold.

To switch back from Call No. 2 to Call No. 1, dial the
sequence shown at left.

Call No. 1

Call No. 1 is now active again and Call No. 2 is on
hold.

To switch back again from Call No. 2 to Call No. 1,
dial the same sequence. In this way you can alternate between the two connections.

The alternating connections can be ended in a number of
ways:
O

The caller on hold hangs up. You can continue talking
on the active connection.

You end the active connection by dialing the sequence shown at left. The call that was on hold is
now active again, and there is no call left on hold.

You can also return to the call on hold by hanging up
the handset: this ends the currently active connection. In this case the phone rings as soon as you
hang up. Pick up the handset again to return to the
last call that was on hold.

K
Call

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Picking Up Calls from Another Extension

Picking Up Calls from Another Extension
The pickup function allows you to respond to a call ringing
on another extension at your own phone. Calls can be picked
up from known and unknown extension numbers.
This function can also be used to pick up incoming calls that
have already been accepted by an answering machine at another extension. A call that has already been answered can
only be picked up if the “Group call” function has been disabled and the “Disabled call waiting” option has been
enabled for the given extension.
To pick up a call from another extension, proceed as follows:
N

Pick up the handset.

s09

Dial the sequence shown at left.

The call is now connected to your extension, and
you can talk to the caller.

Picking up a Call from a Known Extension
To pick up a call from a known extension (1, 2, ...), proceed
as follows:l

Pick up the handset.

s0 Ext.

Dial the sequence shown at left. Enter the number of the extension for “Ext.”.

The call is now connected to your extension, and
you can talk to the caller. You are now connected
to the caller.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Transferring Calls

Transferring Calls
The “Call Transfer” function allows you to transfer a connection from one of FRITZ!Box Fon ata’s extensions to the other.
To do so, proceed as follows:
Call No. 1

You are talking to Caller No. 1.

Press the Hold button. Caller No. 1 is now on hold.

To announce the call to another internal user, dial her
or his extension number.

Call No. 2

You can now talk with the other internal user.

To transfer the original call to the other internal extension, simply hang up the handset.

Consultation / Hold
The “Consultation/Hold” feature allows you to place an existing call on hold. You then may consult with someone else
at your workplace or dial a second call. The party on hold
does not hear the second conversation. Once you have finished the consultation, you can return to the original connection.
To place a call on hold and then reactivate it, proceed as follows:
Call No. 1

You are talking to Caller No. 1.

Press the Hold button. Caller No. 1 is now on hold
and you can consult someone else.

To dial a second call, simply dial either the desired extension number or the outside line access
“0” followed by the desired external number.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Configuring FRITZ!Box Fon ata by Phone
Call No. 2

If the call is answered, you can consult on this
line. The original caller is still on hold.

If the number you dialed is busy or the call is not
answered, press the Hold button again to return
to Call No. 1.

To switch back to Call No. 1 after talking on the
second connection, dial the sequence shown at
left. Call No. 1 is now active again.

If you return to Caller No. 1 by pressing the Hold button, the
connection to Caller No. 2 is not cleared down until Caller
No. 2 hangs up. Connection charges continue to accrue.
Call No. 1

You can also return to Call No. 1 by hanging up the
handset: this ends the connection to Call No. 2.
In this case, your phone rings as soon as you
hang up. Pick up the handset to return to Call
No. 1 again.

Hang up the handset to end the connection.

7.2 Configuring FRITZ!Box Fon ata by Phone
Saving New Settings
In this section, saving refers to all current settings. It is not
necessary to save the configuration after each setting is
made. You may first configure all of your FRITZ!Box Fon ata’s
settings as desired, and then save them permanently.
Saving Permanently
N

Pick up the handset.

r91ss

Save all settings made to your
FRITZ!Box Fon ata permanently dialing the sequence shown at left.

Hang up the handset.

Permanent saving cannot be reversed. However, you can reset the PBX to its factory settings or program it with different
settings.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Specifying the Outside Dialing Mode

Specifying the Outside Dialing Mode
Automatic outside dialing can be enabled or disabled for
each extension. When automatic outside dialing is set, the
dial tone sounds as soon as you lift the handset. If the extension is set to internal dialing, the dial tone will not sound until after you dial “0”.
Enabling Automatic Outside Dialing
N

Pick up the handset.

r1 Ext. s1s

Dial the sequence shown at left.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

Disabling Automatic Outside Dialing
N

Pick up the handset.

r1 Ext. s0s

Dial the sequence shown at left.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

Disabling Call Waiting
Call waiting can be switched on or off for each extension.
Some older terminal equipment connected to extensions
may misinterpret the call waiting signal. This is especially
true of fax machines and modems. If communication errors
occur, you should disable call waiting for fax and modem extensions.
See section “Call Waiting” on page 73 for information about
how to accept a call while another connection is active.
When “Call Waiting” is enabled, modem and fax connections
may be interrupted.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Call Rejection on Busy (Busy on Busy)
Disabling Call Waiting
N

Pick up the handset.

r2 Ext. s1s

Dial the sequence shown at left.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

Enabling Call Waiting
N

Pick up the handset.

r2 Ext. s0s

Dial the sequence shown at left.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

Call Rejection on Busy (Busy on Busy)
Calls for an extension can be rejected using the “Busy on
Busy” feature. This means that the user receives a busy signal whenever the extension is busy.
Enabling the Busy on Busy Function

Pick up the handset.

r52Ext.s1s

Dial the sequence shown at left.
Type in the number of the extension
in the “Ext.” field.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Baby Monitoring Phone Function
Disabling the Busy on Busy Function
N

Pick up the handset.

r52Ext.s0s

Dial the sequence shown at left.
Type in the number of the extension
in the “Ext.” field.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

Baby Monitoring Phone Function
The baby monitoring phone function allows you to use your
PBX to monitor sounds in the room. A PBX extension must be
located in the room to be monitored. Enter a code to activate
the room monitoring. Lay the handset is next to the phone or
activate the speaker phone. The volume level of the phone
can be set to any of eight levels.
It is preferable to use the speaker phone function.
To activate the baby monitoring phone function, proceed as follows:
N

Pick up the handset or activate the
speaker phone function of your telephone.

s4LevelsNumberr

Dial the sequence shown at left. For
“Level”, enter a number between 1
(the most sensitive sound level) and
“8”. For “Number”, enter the number
to be called. This may be the number
of another internal extension, a “9” for
an internal group call, or any external
number desired.

Wait for the acknowledgement tone.
Baby monitoring is now activated.
Do not hang up the handset!

Dial the number of the extension to listen in at an extension
with room monitoring activated.
After initiating a baby monitoring phone call, the PBX cannot
generate a new call until at least one minute has lapsed.
FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Advanced Features of FRITZ!Box Fon ata

7.3 Advanced Features of FRITZ!Box Fon ata
Call Diversion over FRITZ!Box Fon ata
Incoming calls to the FRITZ!Box Fon ata telephones can be diverted to a different extension or to an external number. In
contrast to call diversion over FRITZ!Box Fon ata, there is also
call forwarding (call diversion via the central exchange). How
to use call forwarding by phone is described in the section
“Call Forwarding (Call Diversion via the Central Exchange)”
from page 65.
Do not activate both call forwarding and call diversion at the
same time.
Call diversion over FRITZ!Box Fon ata allows you to forward
calls to an external line or to another extension. This kind of
diversion is organized inside FRITZ!Box Fon ata so that diversions to another extension are free of charge. Calls are diverted to an external number over your ISDN line’s second
B channel and is subject to normal transmission charges. If
the FRITZ!Box Fon ata is operated on an analog telephone
line, incoming calls can only be diverted to a different extension or to numerical Internet numbers.
You can specify the conditions under which an incoming call
will be diverted over FRITZ!Box Fon ata. You can select one of
six different options. Different settings may be saved for
each extension.
Note that only numerical Internet numbers can be entered
for diversion to an Internet number.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Call Diversion over FRITZ!Box Fon ata
Call Diversion Immediately (Without Ringing)
N

Pick up the handset.

r41 Ext. s XNo./Ext. s Dial the sequence shown at left.
r91ss

Save your settings if desired by
dialing the sequence shown at left.

Hang up the handset.

Call Diversion After the Third Ring
N

Pick up the handset.

r42 Ext. s XNo./Ext. s Dial the sequence shown at left.
r91ss

Save your settings if desired by
dialing the sequence shown at left.

Hang up the handset.

Call Diversion When Busy
N

Pick up the handset.

r43 Ext. s XNo./Ext. s Dial the sequence shown at left.
r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

Call Diversion After the Third Ring or When Busy
N

Pick up the handset.

r44 Ext. s XNo./Ext. s Dial the sequence shown at left.
r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

Call Diversion Immediately by Ringing
N

Pick up the handset.

r45 Ext. s XNo./Ext. s Dial the sequence shown at left.
r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Three-Party Conference Call
Disabling Call Diversion
N

Pick up the handset.

r40 Ext. ss

Dial the sequence shown at left.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

Three-Party Conference Call
FRITZ!Box Fon ata allows you to hold telephone conferences
with two other people at once. Two external and one internal
party, or two internal and one external party can conduct a
conference call with each other.
You can set up a three-party conference as follows:

Pick up the handset.

Dial the external number of the first party. Talk.

Press the Hold button.

Dial the sequence shown at left to begin a threeparty conference call.

Now all three participants can confer together. If
either of the other two parties hangs up, your
connection with the remaining participant remains active.

You can end the three-party call by hanging up
the handset.

You can also switch from the three-party call back
to the original two-party connection. Dial the sequence shown at left. This ends the three-party
conference. The connection that was active last
before your initiated the three party conference is
now active again. The other call is on hold. You
can alternate between the two connections by
dialing the same sequence again.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Using FRITZ!Box Fon ata Features on the Analog Line

Using FRITZ!Box Fon ata Features on the Analog
Line
When FRITZ!Box Fon ata is connected to an analog line, a feature can be activated directly at the switching station only if
the line is set for this kind of configuration.
N

Pick up the handset.

Dial the sequence shown at left.

Next enter the keyboard shortcut your network provider has defined for the desired
feature. The given keyboard shortcut must
be obtained from your network provider.

Call Forwarding (Call Diversion via the Central
Exchange)
Call forwarding is performed by the ISDN operator’s switching station. To use call forwarding, FRITZ!Box Fon ata must be
connected to an ISDN line. Then this feature can be used to
forward calls to an external line. Call forwarding is subject to
charges by the network provider and cannot be used for forwarding to an Internet number.
In addition to call forwarding, there is also call diversion via
FRITZ!Box Fon ata. Use this kind of call diversion to divert
calls to internal and external lines. See the section “Call Diversion over FRITZ!Box Fon ata” from page 62 for more information.
Do not activate both call forwarding and call diversion at the
same time.
For call forwarding you may specify whether you want incoming calls to be forwarded unconditionally, after the fifth ring,
or when busy. Different settings may be configured separately for each number.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Call Forwarding (Call Diversion via the Central Exchange)
Call Forwarding Immediately
Incoming calls for the given MSN are always diverted immediately to the specified number. Call forwarding can only be
used to forward incoming calls to an external line. Call forwarding is subject to charges by the network provider and
cannot be used for forwarding to Internet numbers.
Call Forwarding Immediately for Your Extension’s Outgoing
Caller ID
N

Pick up the handset.

s21s XNo. r

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

Call Forwarding Immediately for Any MSN
N

Pick up the handset.

s21s XNo. s MSN r Dial the sequence shown at left.
Q

Wait for the acknowledgement tone.

Hang up the handset.

Call Forwarding Immediately for All MSNs
N

Pick up the handset.

s21s XNo. sr

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

Disable Call Forwarding Immediately for Your Extension’s
Outgoing Caller ID

Pick up the handset.

s21sr

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Call Forwarding (Call Diversion via the Central Exchange)
Disable Call Forwarding Immediately for Any MSN
N

Pick up the handset.

s21ss MSN r

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

Disable Call Forwarding Immediately for All MSNs
N

Pick up the handset.

s21ssr

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

Call Forwarding When Busy
Incoming calls are only forwarded to the specified number if
the extension dialed is busy. You can define call diversion for
the local outgoing call number. The local outgoing call number is the first number you assigned to an extension. You can
also define call diversion for any other number, e.g. a telephone at the other extension of FRITZ!Box Fon ata, or for all
numbers. All settings can be deactivated at any time.
Call Forwarding When Busy for Your Extension’s Outgoing
Caller ID
N

Pick up the handset.

s67s XNo. r

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

Call Forwarding When Busy for Any MSN
N

Pick up the handset.

s67s XNo. s MSN r Dial the sequence shown at left.
Q

Wait for the acknowledgement tone.

Hang up the handset.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Call Forwarding (Call Diversion via the Central Exchange)
Call Forwarding When Busy for All MSNs
N

Pick up the handset.

s67s XNo. sr

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

Disable Call Forwarding When Busy for Your Extension’s
Outgoing Caller ID
N

Pick up the handset.

s67sr

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

Call Forwarding When Busy for Any MSN
N

Pick up the handset.

s67ss MSN r

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

Disable Call Forwarding When Busy for All MSNs

Pick up the handset.

s67ssr

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Call Forwarding (Call Diversion via the Central Exchange)
Call Forwarding Delayed
Incoming calls are forwarded to the specified number if not
answered at the number originally dialed within 20 seconds
(about five rings). Call forwarding can be configured for your
extension’s outgoing caller ID (the first number assigned to
an extension), for any number (for instance, a telephone at
the other FRITZ!Box Fon ata extension), or for all numbers. All
settings can be deactivated at any time.
Call Forwarding Delayed for Your Extension’s Outgoing
Caller ID
N

Pick up the handset.

s61s XNo. r

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

Call Forwarding Delayed for Any MSN
N

Pick up the handset.

s61s XNo. s MSN r Dial the sequence shown at left.
Q

Wait for the acknowledgement tone.

Hang up the handset.

Call Forwarding Delayed for All MSNs
N

Pick up the handset.

s61s XNo. sr

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

Disable Call Forwarding Delayed for Your Extension’s
Outgoing Caller ID
N

Pick up the handset.

s61sr

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Caller ID Suppression for Outgoing Calls (CLIR)
Disable Call Forwarding Delayed for Any MSN
N

Pick up the handset.

s61ss MSN r

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

Disable Call Forwarding Delayed for All MSNs
N

Pick up the handset.

s61ssr

Dial the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

Caller ID Suppression for Outgoing Calls (CLIR)
The CLIR (Calling Line Identification Restriction) function prevents your telephone number being displayed on the other
party’s phone during outgoing calls.
The CLIR function is disabled in the factory settings. You
have the option of enabling this function permanently and
then disabling it again. CLIR can also be used for individual
connections.
Enabling CLIR Permanently

Pick up the handset.

r51 Ext. s1s

Dial the sequence shown at left.
Type in the number of the extension
in the “Ext.” field.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Displaying the Incoming Caller ID (CLIP)
Disabling CLIR Permanently
N

Pick up the handset.

r51 Ext. s0s

Dial the sequence shown at left.
Type in the number of the extension
in the “Ext.” field.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

Displaying the Incoming Caller ID (CLIP)
The CLIP (Calling Line Identification Presentation) function
makes the number of callers – external and internal – visible
on your telephone display.
This feature is only effective if your telephone supports CLIP.
The CLIP function is enabled in the factory settings. This
function can be permanently disabled and enabled again.
Enabling CLIP
N

Pick up the handset.

r50 Ext. s1s

Dial the sequence shown at left.
Type in the number of the extension
in the “Ext.” field.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

Disabling CLIP
N

Pick up the handset.

r50 Ext. s0s

Dial the sequence shown at left.
Type in the number of the extension
in the “Ext.” field.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Connected Line Identification Restriction and Presentation (COLR / COLP)

Connected Line Identification Restriction and
Presentation (COLR / COLP)
By default, a caller’s display always shows the Multiple Subscriber Number (MSN) of the extension she or he dialed. If
you accept the call at another extension, the MSN of this extension will be displayed, as long as the caller is using an
ISDN phone with the COLP feature enabled. If you do not
want the caller to know that the call has been picked up at
another extension (see page 56) and thus do not wish this
number to be displayed, you have the option of suppressing
transmission of the connected line. The caller’s display will
continue to show the number he or she called.
Transmission of the connected line’s number can be
switched on and off for each extension individually. Transmission of the connected line’s number is permanently
enabled in the PBX factory settings.
Disabling Connected Line Identification Presentation
Permanently
To permanently disable transmission of the connected line’s
number (COLR), proceed as follows:

Pick up the handset.

r53Ext.s1s

Dial the sequence shown at left to
disable transmission of the connected line number. Type in the number
of the extension in the “Ext.” field.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Call Waiting
Enabling Connected Line Identification Presentation
Permanently
To permanently enable transmission of the connected line’s
number (COLP), proceed as follows:
N

Pick up the handset.

r53Ext.s0s

Dial the sequence shown at left to
enable transmission of the connected line number. Type in the number
of the extension in the “Ext.” field.

r91ss

Save your settings if desired by dialing the sequence shown at left.

Hang up the handset.

Call Waiting
Activate the “Call Waiting” feature to be notified during a call
if a second caller is dialing your line. An acoustic signal in
your telephone handset notifies you that a second call is
waiting. You can accept the connection with the new caller
within 30 seconds. If you ignore the signal, the waiting call is
rejected after 30 seconds.
For instructions on how to turn the “Call Waiting” function on
and off, see the section “Disabling Call Waiting” on page 59.
R2

To accept a waiting call, dial the sequence shown at
left. Your original call is now on hold.

To return to your original connection, dial the sequence shown at left. You can also accept to the waiting call by hanging up your existing connection, i.e.,
by hanging up the handset. In this case the phone
rings as soon as you have hung up. Pick up the handset again to accept the waiting call.

To reject a waiting call, dial the sequence shown at
left.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Explicit Call Transfer (ECT)

Explicit Call Transfer (ECT)
With this feature you can connect two external parties with
each other, when one connection has been active and the
other has been on hold. Then you can end your own connection while the other two parties continue their conversation.
Explicit Transfer of One Active and One Held Connection
N

Pick up the handset.

Dial the external number of the first party. Talk.

Press the Hold button.

To dial a second call, simply dial either the desired extension number or the outside line access
“0” followed by the desired external number. You
can now talk to the second subscriber while your
first call is on hold.
To clear your connections while allowing the external parties to continue the call, connect the
parties with each other.

Dial the sequence shown at left. The connection
on hold and the active connection are connected
with each other. The external parties continue the
call while you clear the connection.

Hang up the handset.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Explicit Call Transfer (ECT)
Explicit Transfer from a Three-party Conference Call
N

Pick up the handset.

Dial the external number of the first party. Talk.

Press the Hold button.

Dial the sequence shown at left to begin a threeparty conference call.

Now all three participants can confer together. If
either of the other two parties hangs up, your
connection with the remaining participant remains active.
To clear your connections while allowing the external parties to continue the call, connect the
parties with each other.

You can also switch from the three-party call back
to the original two-party connection. Dial the sequence shown at left. This ends the three-party
conference. The connection that was active last
before your initiated the three party conference is
now active again. The second external call is on
hold. You can alternate between the two connections by dialing the same sequence again.

Dial the sequence shown at left. The connection
on hold and the active connection are connected
with each other. The external parties continue the
call while you clear the connection.

Hang up the handset.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

One-time Explicit (External) Call Transfer

One-time Explicit (External) Call Transfer
Explicit Call Transfer (ECT) is an ISDN feature that must be enabled by your ISDN provider and thus usually is subject to
extra charges. If ECT as not been enabled on your line, you
can program the PBX to initiate a one-time explicit call transfer before connecting to two parties. When you end the
connection, the other two parties will be connected to each
other. Proceed as follows:
N

Pick up the handset.

s32r

Dial the sequence shown at left. You hear the external dial tone.

Dial the external number of the first party. Talk.

Press the Hold button.

Dial the sequence shown at left. The connection
on hold and the active connection are connected
with each other. The external parties continue the
call while you clear the connection.

Hang up the handset.

With this type of external transfer, both parties are connected to each other over your PBX. This means that both
B channels on your ISDN line remain busy with this connection as long as the parties are connected to each other.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Call-back on Busy (CCBS)

Call-back on Busy (CCBS)
When you dial a number and it is busy, enable this feature.
As soon as the line is free, your telephone rings for 20 seconds, as it would for an external call. When you pick up your
handset, the number of desired party will be dialed automatically.
This feature is supported for both external and internal connections.
A maximum of five call-back requests can be enabled for
each extension at any given time.
To enable this feature, proceed as follows:
M

You have just dialed a number and now you hear
the busy signal.

If the call is not answered, within twenty seconds,
either dial the number “5”
or

Rs37r

the sequence shown at left.

Wait for the acknowledgement tone.

Hang up the handset.

As soon as the subscriber you dialed hangs up,
your telephone will ring.

Pick up the handset. The subscriber’s number is
dialed again automatically.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Call-back on No Response (CCNR)

Call-back on No Response (CCNR)
This function can be used when you dial a number and the
party does not respond. Once the party can be reached again
and conducts a call from her or his phone, this function recognizes when this conversation is ended. When the subscriber you dialed hangs up, your telephone rings for 20 seconds, as it would for an incoming call. When you pick up your
handset, the number of the desired party is automatically dialed again.
This feature is supported for both external and internal connections.
This command can be activated five times for each port.
To enable this feature, proceed as follows:
M

You have just dialed a number and hear a ring tone.

If the call is not answered, within twenty seconds,
either dial the number “5”
or

Rs37r the sequence shown at left.
Q

Wait for the acknowledgement tone.

Hang up the handset. As soon as the party you dialed conducts a conversation from her or his phone
and this call is ended, your phone rings.

Pick up the handset. The number of the remote party is dialed automatically.

Callback requests can also be deleted manually, with the
oldest callback request being deleted first.

Pick up the handset.

r37r

Dial the sequence shown at left.

Hang up the handset.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Suspend/Resume

Suspend/Resume
The “Suspend/Resume” feature, also known technically as
“Terminal Portability”, allows you to suspend an existing
connection and resume it at another point on the S0 bus. The
connection can be resumed at a different ISDN terminal device (such as an ISDN telephone) that is connected to your
BRI line along with FRITZ!Box Fon ata.
To suspend a call, proceed as follows:
P

You are talking to Caller No. 1.

Press the Hold button. Call No 1 is now suspended.

s1 PC s

Dial the sequence shown at left. Type in the
parked-call ID as “PC”. The parked-call ID can be
any number between 0 and 99. You will need to
enter this ID again when you resume the call.

You will hear an acknowledgement tone to indicate that the
call has been successfully suspended. If you hear the failure
tone, this may indicate that you made a mistake, or that the
Suspend/Resume feature is not enabled on your line. It is also possible that the parked-call ID you chose is already in
use.
Q
O

After the acknowledgement tone, the connection
is suspended. You can hang up the handset. The
call remains suspended at the ISDN provider’s local switch for two minutes.

To resume the connection, proceed as follows:
N

Pick up the handset again. (You may not have a
call on hold. Otherwise, FRITZ!Box Fon ata will attempt to suspend it.)

s1 PC s

Dial the sequence shown at left. Type in the
parked-call ID as “PC”. The parked-call ID is the
number you entered when you suspended the
call.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Call Tracing (MCID)

Call Tracing (MCID)
During a call or after the caller hangs up, dial the following
sequence:
Rs39r Dial the sequence shown at left.
For more information about this feature, contact your ISDN
provider.

Using Keypad Messages
FRITZ!Box Fon ata offers the “keypad” function. This function
allows ISDN services and features to be controlled by entering characters and strings on the telephone keypad. These
keyboard entries are called keypad messages. Keypad sequences allow you to use ISDN services and features that
may not be supported by your ISDN terminal device.
Ask your ISDN provider for the specific keypad messages to
access ISDN features.
Entering Keypad Messages on an Extension with Automatic
Outside Dialing
N

Pick up the handset.

sr Seq

Dial the sequence shown at left. “Seq” stands for
the keypad sequence you received from your
ISDN Service Provider.

Entering Keypad Messages on an Extension without
Automatic Outside Dialing

Pick up the handset.

0sr Seq

Dial the sequence shown at left. “Seq” stands for
the keypad sequence you received from your
ISDN Service Provider.

FRITZ!Box Fon ata – 7 Configuration and Operation by Telephone

Information, Updates and Support

Information, Updates and Support
AVM provides numerous sources of information to assist you
should any questions or problems arise. Here you will find
the important information you need, in the form of manuals,
updates and support.
In many cases problems which arise during operation can be
resolved by installing the current Microsoft Service Pack for
your operating system. The current service pack can be obtained directly from Microsoft.

8.1 Sources of Information
To take advantage of all commands and features of your
FRITZ!Box Fon ata, consult the following information resources:

Documentation
FRITZ!Box Fon ata includes comprehensive documentation in
a variety of formats:
z

The Installation Manual for FRITZ!Box Fon ata
The installation manual for FRITZ!Box Fon ata is included with delivery. It contains information about installation and starting operation of FRITZ!Box Fon ata.
You need the Acrobat Reader in order to read the PDF
file. You can install Acrobat Reader from the INFO folder
on the CD.

The Readme on FRITZ!Box Fon ata
The Readme contains the latest information which was
not yet available at the time the manual was printed.
The Readme file is included on the FRITZ!Box Fon ata CD
and in the “FRITZ!Box Fon ata” in the start menu.

Help for FRITZ!Box Fon ata
In the FRITZ!Box Fon ata window you can open the detailed Online Help by clicking the “Help” buttons.

FRITZ!Box Fon ata – 8 Information, Updates and Support

Updates
Internet
AVM provides comprehensive information on the AVM home
page. Enter the following address:
www.avm.de/en
z

Click “Products” for the latest information about all
AVM products as well as announcements of new products and product versions.

The “Service” category contains the support form as
well as various manuals of AVM products.

8.2 Updates
AVM makes new drivers for FRITZ!Box Fon ata and updates
for the PBX software available free of charge over the Internet.
To download updates from the Internet, please enter the following URL:
www.avm.de/en/download
Driver software for FRITZ!Box Fon ata can be downloaded
from this location.
The AVM FTP server can also be used to download current
driver software. Click the “FTP Server” link in the download
area, or enter the following address:
www.avm.de/ftp

FRITZ!Box Fon ata – 8 Information, Updates and Support

Assistance from AVM Support

8.3 Assistance from AVM Support
Please take advantage of the information sources described
above before contacting AVM support.
AVM’s Support team is at your service with direct assistance
should problems arise during installation, the initial configuration and your first steps in operating the FRITZ!Box Fon ata.
The support desk can be reached by e-mail or by fax. AVM
Support then will contact you to assist in solving your problem. You will receive an e-mail or a fax.
Support by E-mail
Support requests can be sent to AVM by e-mail. Please use
the AVM Support request form at:
www.avm.de/en/support
Select the product for which you require technical support.
Fill out the form and send it to AVM support by clicking the
“Send” button.
Support by Fax
If necessary, you can reach AVM Support at the fax number:
+49 (0)30 / 39 97 62 66
The serial number of the product. This number is printed on
the sticker on the base of the device. Support staff will always check this number to ensure that you are a registered
user.
Prepare the following information for your Support consultant:
z

Your name and address.

An e-mail address or fax number at which you can be
reached.

Which operating system are you using (e.g., Windows XP
or Windows 98?)

Is FRITZ!Box Fon ata connected using the USB cable or
the network cable?

FRITZ!Box Fon ata – 8 Information, Updates and Support

Assistance from AVM Support
z

At what step of the installation or in which application
does an error message appear? What is the exact wording of the message?

With which USB driver version is FRITZ!Box Fon ata installed? See the Device Manager for the version number.

Which firmware does FRITZ!Box Fon ata use? The firmware version is displayed on the “DSL Info” page of the
FRITZ!Box Fon ata user interface.

Once you have gathered this information, please fax it to
AVM Support. The Support team will assist you in resolving
your problem.

FRITZ!Box Fon ata – 8 Information, Updates and Support

Index
A

alternating between calls 55
analog terminal equipment 33
AVM support 81

declaration of CE conformity 87
defining connection type 52
DHCP server 43, 50
dialing 52
dialing internal calls 54
with automatic outside dialing
configured 54
without automatic outside dialing
configured 54
disabling call waiting 59
displaying the incoming caller ID
(CLIP) 71
documentation 81

B
baby monitoring phone function 61
bandwidth management 41
broadband 12, 29, 30, 31, 41, 50
busy on busy 60

C
cables
Network 11
USB 11
cabling 43
call diversion 62
call diversion via the central
exchange 65
call forwarding 65
call tracing (MCID) 80
call waiting 73
call-back on busy 77
call-back on no response 78
CCBS, see
call-back on busy
CCNR, see
call-back on no response
clear Internet connection
automatically 40
CLIP, see
displaying the incoming caller ID
(CLIP)
CLIR, see
suppressing caller ID
COLP, see
restriction and presentation of
number dialed (COLR/COLP)
COLR, see
restriction and presentation of
number dialed (COLR/COLP)
consultation 57

E
ECT, see
explicit call transfer
explicit call transfer 74, 76

F
firewall 14
firmware 13, 82

G
game consoles 10
group call 54

H
hold 57
hub 17, 18

FRITZ!Box Fon ata – Index

information sources 81
installation
in Linux 26
in Mac OS X 25
in Windows 2000 23
in Windows 98 24
in Windows Me 23
in Windows XP 22
installation at the USB port 22, 23, 24,
25, 26
installation prerequisites 12
Internet access software 34
Internet telephony 36, 40
IP address 43
dynamic 35
IP masquerading 14
ISDN/analog cable 11

regulations and norms 87
restriction and presentation of number
dialed (COLR/COLP) 72

S
safety instructions 8
selecting the outgoing number 52
shortening the dialing procedure 52
specifying the outside dialing mode 59
supply voltage 13
support 81, 83
suppressing caller ID 70
suspend/resume 79
switch 12, 17

T
technical specifications 13
telephony scenarios 41
transferring calls 57

keypad messages 80

L
LAN port 17
LED 13
LEDs 13

updates 82
USB cable 11
USB connector
USB port 20

MCID, see
call tracing

warranty

N
NAT 14
network adapter 12
network cable 11
network hub 19
network port 17

O
outside dialing prefix 59

P
package contents 11
packet filter 14
picking up calls 56

FRITZ!Box Fon ata – Index

Declaration of CE Conformity
The manufacturer

AVM GmbH

Address

Alt-Moabit 95
D-10559 Berlin

herewith declares that the product
Product

FRITZ!Box Fon ata

Type

VoIP PBX

complies with the following directives:
z

1999/5/EEC

R&TTE Directive:
Radio Equipment and Telecommunications Terminal Equipment

89/336/EEC

EMC Directive:
Electromagnetic Compatibility

73/23/EEC

Low Voltage Directive:
Electrical equipment designed for use
within certain voltage limits

The following norms were consulted to assess conformity:
z

CTR 3/1998.06.17

EN 55022/9.98 + A1/10.00 + A2/01.03 Class B
EN 55024/9.98 + A1/10.01 + A2/01.03

EN 60950/2001

The CE symbol confirms that this product conforms with the
above mentioned norms and regulations.

Berlin, 19/04/2005

Peter Faxel, Technical Director

FRITZ!Box Fon ata – Declaration of CE Conformity

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Metadata Date                   : 2005:06:03 17:17:34+03:00
Title                           : FRITZ!Box Fon ata
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