Application And Program Guidance 2011 293B

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FACULTY LOAN REPAYMENT PROGRAM
Fiscal Year 2011
Application & Program Guidance

U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES
Health Resources and Services Administration
Bureau of Clinician Recruitment and Service
5600 Fishers Lane
Rockville, Maryland 20857
Questions? Please call 1-800-221-9393 (TTY: 1-877-897-9910) or email
CaIlCenter@hrsa.gov, Monday through Friday (except Federal holidays)
9:00 am to 5:30 pm EST.
Frequently Asked Questions are available online at http://answers.hrsa.gov/

Faculty Loan Repayment Program
U.S. Department of Health and Human Services
Health Resources and Services Administration
Authority: Section 738(a) of the Public Health Service Act (42 USC 293b(a)), as amended. Future changes in the governing
statute and Program Guidances may also be applicable to Faculty Loan Repayment Program participants.

TABLE OF CONTENTS
PRIVACY ACT NOTIFICATION STATEMENT………………………………………………………………………………………………3
PROGRAM OVERVIEW
INTRODUCTION……………………………………………………………………………………………………………………………………4
•
•

What is the Faculty Loan Repayment Program (FLRP)?
What are the benefits of the FLRP?

ELIGIBILITY REQUIREMENTS, FUNDING PREFERENCES AND APPLICATION PROCESS…………………………..4
•
•
•
•
•
•

What are the eligibility requirements?
What types of educational loans qualify for the FLRP?
What are the requirements of the FLRP applicant's employing institution?
How does the FLRP determine which applicants will receive loan repayment?
What should I know before I apply?
What should I expect if I am selected to receive an award?

SERVICE REQUIREMENTS……………………………………………………………………………………………………………………10
•
•
•
•

What are the service requirements?
When does the service obligation begin?
Will I earn a salary during my service obligation?
Can I be absent from my academic facility and receive service credit?

TRANSFER REQUESTS…………………………………………………………………………………………………………………..…….11
•
•

Can I leave my FLRP-approved academic facility prior to completion of service?
How do I request a transfer to another FLRP-approved facility?

BREACHING THE CONTRACT……………………………………………………………………………………………………………….12
•

What happens if I breach the FLRP contract?

SUSPENSION AND WAIVER…………………………………………………………………………………………………………………13
•
•

What should I do if I feel I cannot continue my service or payment obligation?
When would my service obligation be cancelled?

APPLY NOW
TIPS AND IMPORTANT DATES……………………………………………………………………………………………………………..115
•
•
•

What should I do before I apply?
When is the application deadline?
What materials will I need when I apply?

INSTRUCTIONS……………………………………………………………………………………………………………………………………12
•
•
•
•

General Instructions
Instructions for Completing Supplemental Forms
Instructions for Online Application
Instructions for Supporting Documentation

CHANGE IN STATUS DURING APPLICATION PROCESS………………………………………………………………………..20
•
•
•

What if I change jobs?
Can I withdraw my application?
What if I want to consolidate my educational loans?

ADDITIONAL MATERIALS
RESOURCES FOR APPLICANTS…………………………………………………………………………………………………….…..…22
DEFINITIONS………………………………………………………………………………………………………………………………………21
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U.S. Department of Health and Human Services
Health Resources and Services Administration

PRIVACY ACT NOTIFICATION STATEMENT
General
This information is provided pursuant to the Privacy Act of 1974 (Public Law 93-579), as amended, for
individuals supplying information for inclusion in a system of records.
Statutory Authority
Section 738(a) of the Public Health Service Act (42 United States Code, Section 293b(a)), as amended.
Purpose and Uses
The purpose of the Faculty Loan Repayment Program (FLRP) is to increase the recruitment and
retention of faculty members from disadvantaged backgrounds with an eligible health professions
degree or certificate to serve at an eligible academic institution. FLRP provides financial assistance
and thereby decreases the economic barriers associated with pursuing such careers. The
information applicants provide will be used to evaluate their eligibility for participating in FLRP. In
addition, information from other sources will be considered (e.g., credit bureau reports).
A participant’s contract, application, required supplemental forms, supporting documentation,
correspondence, and related data are maintained in a system of records to be used within the U.S.
Department of Health and Human Services to monitor FLRP-related activities. The information may
also be disclosed outside the Department, as permitted by the Privacy Act and Freedom of
Information Act, to the Congress, the National Archives, the Government Accountability Office, and
pursuant to court order and various routine uses (see
http://www.hrsa.gov/privacyact/sorn/09150037.htm).
Effects of Non-Disclosure
Disclosure of the information sought is voluntary; however, if not submitted, except for the replies to
questions related to Race/Ethnicity (Part II of the online application for the FLRP), an application will
be considered incomplete and therefore will not be considered for an award under this
announcement.
Paperwork Reduction Act Public Burden Statement
An agency may not conduct or sponsor, and a person is not required to respond to, a collection of
information unless it displays a current OMB control number. The current OMB control number for
information collected through this application process is 0915-0150. The public reporting burden for
this collection is estimated to average 6 hours per response, including the time for reviewing
instructions, researching existing data sources, gathering and maintaining the data needed, and
completing and reviewing the collection of information. Send comments regarding this burden
estimate or any other aspect of this collection of information, including suggestions for reducing this
burden, to HRSA Reports Clearance Office, 5600 Fishers Lane, Room 10-33, Rockville, Maryland
20857.

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U.S. Department of Health and Human Services
Health Resources and Services Administration

PROGRAM OVERVIEW
INTRODUCTION
What is the Faculty Loan Repayment Program (FLRP)?
The Faculty Loan Repayment Program provides individuals who have a keen interest in teaching with
loan repayments to serve as a faculty member in an accredited and eligible health professions school.
FLRP participants contribute to the Health Resources and Services Administration’s, Bureau of
Clinician Recruitment and Service’s goal of increasing the recruitment and retention of health
professions faculty. Supporting careers for health professions educators is vital for preparing the next
generation of health care professionals, and the FLRP encourages participants to promote careers in
their respective health care fields.
FLRP applicants must be from a disadvantaged background, have an eligible health professions
degree or certificate, and have an employment commitment to be a faculty member at an approved
health professions institution for a minimum of two (2) years (see “Eligibility Requirements, Funding
Preferences and Application Process” section).
FLRP is administered by the Bureau of Clinician Recruitment and Service (BCRS) of the Health
Resources and Services Administration (HRSA). HRSA is an agency of the U.S. Department of Health
and Human Services (DHHS).
What are the benefits of the FLRP?
(1) Mentoring the future healthcare workforce. By joining the past and current FLRP
participants across the country, you have the opportunity to educate and train the next
generation of health professionals.
(2) Loan Repayment. FLRP will provide funds to program participants to repay qualifying
educational loans. FLRP will award a lump sum, up to a maximum of $40,000, for a two-year
service obligation. All loan repayments paid to the participant must be used to repay
qualifying educational loans and are subject to periodic verification.
(3) Tax Assistance Payment. FLRP payments are subject to Federal income tax and Federal
Insurance Contributions Act (FICA) taxes. To assist participants in meeting their tax burden,
they receive an additional amount (equal to 39% of the loan repayment amount), which
FLRP withholds (pays directly to the IRS) on behalf of the participant for their Federal
income and FICA tax liability. All FLRP payments and Federal taxes withheld will be reported
to the participant and the IRS on a Form W-2 after the end of the tax year. These FLRP
payments may also be subject to State and local income tax.
ELIGIBILITY REQUIREMENTS, FUNDING PREFERENCES AND APPLICATION PROCESS
What are the eligibility requirements?
To be eligible for a FLRP award, all applicants must:
(1) Be a U.S. citizen (either U.S. born or naturalized), U.S. national or Lawful Permanent
Resident.

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(2)

(3)

Provide certification from the health professions school (previously attended by the
applicant) that identifies the applicant as coming from a disadvantaged background based
on environmental and/or economic factors. HHS defines an individual from a disadvantaged
background as one who comes from 1) an environment that has made obtaining the
knowledge, skills, and abilities required to enroll in and graduate from a graduate or
undergraduate school challenging for the individual, or 2) a family with an annual income
below established low-income thresholds. (For more details, refer to the term, “Individual
from a Disadvantaged Background” under the Definitions section.)
Have a degree in one of the following eligible health profession disciplines:
a. Allopathic Medicine;
b. Osteopathic Medicine;
c. Podiatric Medicine;
d. Veterinary Medicine;
e. Dentistry;
f. Pharmacy;
g. Optometry;
h. Nursing (RN or higher);
i. Public Health (graduate level only);
j. Physician Assistant;
k. Behavioral and Mental Health: clinical psychology, clinical social work, professional
counseling, or marriage and family therapy (graduate level only); or
l. Allied Health Professions: dental hygiene, medical laboratory technology, occupational
therapy, physical therapy, radiology technology, speech pathology, audiology, and
registered dietitians (baccalaureate or graduate level; see Definitions).
An applicant in his/her final year of approved graduate training or final year of study must submit by
the application closing date of May 6, 2011 (postmark date) a letter of good standing from his/her
Program Director indicating the expected date of graduation. The individual must graduate no later
than June 30, 2011 to be eligible for the FLRP in FY 2011.

(4)

Have an employment commitment from an eligible health professions school for a full-time
or part-time (as defined by the school) faculty position for a minimum of 2 years, with
employment to commence on or before July 31, 2011. Eligible health professions schools
must be located in a State and be an accredited public or nonprofit private school (see
exception below) of:
a. Allopathic or osteopathic medicine;
b. Dentistry;
c. Nursing;
d. Pharmacy;
e. Allied health;
f. Podiatric medicine;
g. Optometry;

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h.
i.
j.
k.

Veterinary medicine;
Public health (graduate level);
A school offering physician assistant education programs; or
A school offering graduate programs in behavioral and mental health.

Exception: Schools of Nursing and schools offering physician assistant education programs may be
one of the following: public, private nonprofit, or private for profit. All other schools listed above
must be public or private nonprofit institutions.

(5)

Have a written agreement with the eligible health professions school in which the school has
agreed to pay principal and interest due on the applicant’s educational loans in an amount
equivalent to the loan repayments made by the DHHS under FLRP, unless the school has
been granted a full or partial waiver of this requirement from the FLRP. This amount is in
addition to the pay the individual would otherwise receive as a faculty member. (See “What
are the requirements of the FLRP applicant’s employing institution?” below.)

An applicant will be deemed ineligible if he/she:
(1) Has any judgment liens arising from a Federal debt;
(2) Has an outstanding contractual obligation for health professional service to the Federal
Government, a State, or other entity (e.g., under the National Health Service Corps Loan
Repayment Program, the State Loan Repayment Program, the Nursing Education Loan
Repayment Program, or the Faculty Loan Repayment Program) that will not be completed
by the application deadline;
Exception: Individuals in a Reserve component of the Armed Forces, including the National Guard,
are eligible to participate in the FLRP. Reservists should understand the following:
• Military training or service performed by reservists will not satisfy the FLRP service commitment.
If a participant’s military training and/or service, in combination with the participant’s other
absences from the facility will exceed 7 weeks per service year, as set forth under Service
Requirements (see page 10), the participant should request a suspension of his/her service
obligation. The FLRP payment will be stopped while the reservist is on an approved suspension
and will resume when the reservist returns to fulfill their service obligation. The service obligation
end date will be extended to compensate for the break in service.
• If the FLRP-approved facility where the reservist is serving at the time of his/her deployment is
unable to reemploy that reservist, the reservist will be expected to complete his/her FLRP service
obligation at another eligible, approved facility. The reservist must contact FLRP and request a
transfer, and receive approval, in accordance with the transfer policy (see page 11).

(3)

Has defaulted on any Federal payment obligations (e.g., Health Education Assistance Loans,
FHA Loans, Federal income tax liabilities, etc.) or non-Federal payment obligations (e.g.,
court-ordered child support payments);

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(4)

(5)
(6)
(7)

Has defaulted on a prior service obligation to the Federal government or a State or local
government, even if subsequently, that obligation was satisfied through service, monetary
payment or other means;
Had any Federal or non-Federal debt written off as uncollectible;
Is currently excluded, debarred, suspended, or disqualified by a Federal agency from
participating in a covered transaction; or
Has failed to apply all FLRP funds previously received (if applicable) toward the qualifying
educational loans. Payment histories from the lender(s) will be required.

What types of educational loans qualify for FLRP?
FLRP participants will receive funds (up to $40,000 for 2 years of service) from FLRP to repay the
outstanding principal and interest of qualifying educational loans (see Definitions). The qualifying
educational loans must be obtained prior to the date the participant submits his/her online
application to the FLRP. Loans incurred after the application deadline will not be considered for loan
repayment under a Fiscal Year 2011 contract (but could be considered under a subsequent FLRP
application and contract).
(1) Qualifying Educational Loans are loans obtained from Government (Federal, State or local)
or commercial lenders for actual costs paid for:
a. Tuition, fees, and other reasonable educational expenses (see Definitions) for
undergraduate and/or graduate education; and
b. Reasonable living expenses (see Definitions) incurred while enrolled in undergraduate
and/or graduate education.
Examples of qualifying educational loans include: Federal Perkins student loans that are not
subject to cancellation, Stafford Loans, and commercial Supplemental Loans for Students.
(2) Consolidated Loans may also be eligible within the following guidelines:
a. The consolidated/refinanced loan must be from a Government (Federal, State, or local)
or commercial lender and must include only the applicant’s qualifying educational
loans.
b. If an otherwise eligible educational loan of the applicant is consolidated/refinanced
with ineligible (non-qualifying) debt of the applicant or loans of another individual, no
portion of the consolidated/refinanced loan will be eligible for loan repayment.
(3) Non-Qualifying Loans include but are not limited to:
a. Loans for which the associated documentation does not identify the loan as applicable
to undergraduate or graduate education.
b. Loans obtained from family members, or from private institutions or other entities
that are not subject to Federal or State examination and supervision as lenders.
c. Loans that have been paid in full.
d. PLUS Loans (made to parents).
e. Credit Cards
f. Personal Lines of Credit.
g. Loans subject to cancellation for faculty employment (e.g., Perkins loans subject to
cancellation for full-time faculty employment at Tribal College or University, Nursing
Faculty Loan Program loans subject to cancellation for full-time faculty employment at
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Health Resources and Services Administration

a school of nursing), unless the applicant can provide documentation that such loans
are not subject to cancellation.
Documentation of loans will be required. Qualifying educational loans must have documentation to
establish that they were contemporaneous with the education received. Loan documentation will be
verified by contacting lender(s)/holder(s) and checking the applicant’s credit report.

What are the requirements of the FLRP applicant’s employing institution?
The employing institution must be an eligible health professions school and must satisfy the following
requirements:
(1) Employment Contract. The employing institution must enter into a contract with the
applicant to serve as a full-time or part-time (as defined by the school) faculty member for a
minimum of 2 years.
(2) Loan Repayment Agreement/Waiver of Loan Repayment Requirement. The employing
institution must enter into a written agreement with the applicant to make loan repayments
in an amount equal to the FLRP loan repayments or request and be granted a full or partial
waiver of this loan repayment requirement.
a. Loan Repayment Agreement. The employing institution’s loan repayment agreement
must provide that:
i. The institution will make payments of the principal and interest due on the
educational loans of the faculty member in an amount equal to the amount of
such payments made by DHHS under its 2-year FLRP contract (the maximum
amount is $40,000 for 2 years);
ii. The loan repayments made by the school will be in addition to the pay that the
faculty member would otherwise receive and the amount of the faculty
member’s pay will be determined without regard to the amount of the payments
made by DHHS under its 2-year FLRP contract.
b. Waiver of Loan Repayment Requirement. The Secretary of the DHHS or his/her
designee may waive all or part of the above requirement if the Secretary or his/her
designee determines, based on documentation submitted by the employing
institution, that the requirement will impose an undue financial hardship on the
employing institution. The following items are examples of documentation that would
support a waiver request:
i. Documentation of diminished financial resources (e.g., consistent budget cuts,
reduced earnings on endowments, and/or unexpected expenditures), such that
payment of all or part of the matching loan repayment funds would impose an
undue financial hardship; or
ii. Documentation showing the institution is engaged in collective bargaining
agreement(s) that either prohibits such differential compensation or that would
require the institution to provide a similar amount of support for faculty not
covered under the FLRP.

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U.S. Department of Health and Human Services
Health Resources and Services Administration

(3)

In instances where a partial waiver is requested, the employing institution must also
enter into a written agreement with the applicant to pay the remaining portion of the
loan repayment match amount outlined in a. above.
Completion of “Institution Employment/Loan Repayment Verification Form.” The
employing institution must complete this Form. The Form provides employment
information, verification that the applicant will serve as a faculty member for a minimum of
2 years, and information regarding the institution’s ability to make loan repayments.

How does the FLRP determine which applicants will receive loan repayment?
The program uses funding preferences to determine the sequential order in which awards are made
to qualified applicants. A funding preference will be given based on the applicant’s employing eligible
health professions school’s institutional match status (i.e., fully matching the DHHS level of loan
repayments, partially matching the DHHS level of loan repayments, or no match required). For the
“partial match” and “no match” statuses, the applicant’s employing school must have received a
partial or full waiver of the matching requirement.
Applicants will be grouped into one of the funding preference levels described below. Awards will be
made to applicants, starting with the first preference level, in order of decreasing financial need
within each level, until funds are expended. Priority will also be given to those clinicians serving as
full-time faculty and to faculty who demonstrate a commitment to promoting health care careers.
FUNDING PREFERENCE LEVEL
First Preference
Second Preference
Third Preference

INSTITUTIONAL MATCH
Full Match (100%)
Partial Match (1-99%); Partial
Waiver
No Match (0%); Full Waiver

What should I know before I apply?
In FY 2010, FLRP received 670 eligible applications and made 23 awards to faculty members working
at eligible health profession schools.
The deadline for submitting an application is May 6, 2011. All applications, supplemental forms, and
supporting documentation must be postmarked by this date. The review and award process may take
up to four months to complete. Awards will be made no later than September 30, 2011.
Applicants will receive a confirmation email upon submission of an online application. Due to the
high volume of applications, applicants will not receive a confirmation receipt of Supplemental Forms
and Supporting Documentation.
What should I expect if I am selected to receive an award?
If your application is approved, FLRP will notify you by e-mail that you have been identified as a
possible recipient of a FLRP award, and send you the FLRP contract to sign and return. You will be
asked to verify that you are still working at the eligible health professions school identified in your
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Health Resources and Services Administration

application. At the same time, you will also be asked to furnish your banking information to facilitate
the electronic transfer of the award funds.
The FLRP frequently corresponds with applicants by e-mail. Please check your e-mail during the
application process for correspondence from our office and make certain to disable SPAM blockers
(or check your SPAM folder).
If an applicant is selected for a FLRP award, the individual’s contract is signed by the Secretary of
Health and Human Services or his/her designee. Note that a contract is not effective until signed by
the Secretary or his/her designee. An award letter, copy of the individual’s signed contract and a
Payment Authorization Worksheet (PAW) will be sent to each awarded individual.
Loan repayment funds will be provided to participants in one lump sum payment. The lump sum
payment to the participant will be made electronically by direct deposit – approximately 90 days after
the effective date of the award. The disbursements will be made to the account identified in the
banking information (submitted electronically by the participant), unless a Banking Update Form has
been received with revised account information.
Please note that only the Secretary or his/her designee can make a FLRP contract award. A FLRP
award cannot be guaranteed by a school, any other person, or entity.
Important Notes:
(1) Participants must immediately notify FLRP, in writing, of any changes in mailing address,
telephone number, email address, name, or financial institution (bank) information.
Applicants must provide written notification of any changes in their contact information no
later than 2 weeks after the change occurs. In the case of a name change, please provide
legal documentation, such as a copy of a marriage certificate. Please send updated
information to:
Change of Information - FLRP
5600 Fishers Lane, Room 8-72
Rockville, Maryland 20857
(2)

Previous FLRP participants may re-apply for a new two-year contract if they have 1)
completed the previous FLRP service obligation in good standing; 2) have remaining
qualifying educational loans; and 3) provide a payment history showing that all FLRP funds
were applied to the approved qualifying educational loans.

SERVICE REQUIREMENTS
What are the service requirements?
In exchange for FLRP benefits, a FLRP participant agrees to provide two (2) years of full-time or parttime service (as defined by the school) as a faculty member at an eligible health professions school.
Under the guidelines of FLRP, it is expected that a participant will fulfill his/her service obligation at

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Health Resources and Services Administration

the employing institution identified in his/her application. The duties of a faculty member must
primarily consist of teaching (as defined by the employing academic institution). Employment
verifications will be conducted twice a year during the service period.
When does the service obligation begin?
A participant’s FLRP service start date will be the date the Secretary of the Department of Health and
Human Services or his/her designee countersigns the FLRP contract, or the date the participant
commences employment at the eligible health professions school, whichever is later. The applicant’s
signature alone on the contract does not constitute a contractual agreement. Employment prior to
the Secretary’s countersigning of the FLRP contract does not count toward the fulfillment of the
service obligation.
Will I earn a salary during my service obligation?
FLRP participants will receive salary and benefits from the employing health professions school.
Employment compensation packages may be negotiated between the participant and his/her
employer. The academic institution cannot guarantee a FLRP contract. Therefore, the FLRP loan
repayments should not be a part of any salary negotiations between the participant and his/her
employer.
Can I be absent from my academic facility and receive service credit?
No more than seven (7) weeks of the applicant’s scheduled work period (9 to 12 months) per service
year can be spent away from the facility for vacation, holidays, continuing education, illness,
maternity/paternity/adoption, or any other reason. FLRP-approved absences totaling greater than 7
weeks during the scheduled work period of a service year require an extension of the contract end
date.
Service Verification
The FLRP will send each participant a verification form that must be submitted for each six months of
service. The form must be completed and signed by the participant and an authorized official at the
approved health professions school. By signing this form, the school will be certifying the
participant’s compliance or non-compliance with the full-time or part-time service requirement
during that six-month period. The form will also record the participant’s time spent away from the
facility during that period. Participants who fail to complete and submit their six-month service
verification forms on time jeopardize receiving service credit and may be recommended for default.
The form will be provided electronically to participants and should be faxed back to the Division of
Program Operations at (301) 451-5384. Any participant who does not receive a six-month verification
form should immediately contact the FLRP at 1-877-313-1823 or (301) 446-1630.
TRANSFER REQUESTS
Can I leave my FLRP-approved academic facility prior to completion of service?
The FLRP expects that a participant will fulfill his/her obligation at the FLRP-approved facility
identified on his/her application; however, the FLRP does understand that circumstances may arise
that require a participant to leave their initial facility and complete service at another eligible health
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professions school. If a participant feels he/she can no longer continue working at the approved
academic institution, the participant should contact the FLRP immediately. If the participant leaves
his/her approved facility without prior written approval from the FLRP, he/she may be placed in
default.
How do I request a transfer to another FLRP-approved academic facility?
If a participant is unable to complete his/her service obligation at the initial employing academic
institution, he/she must notify FLRP immediately, in writing, before the participant leaves his/her
current institution, and specify the issues or concerns affecting his/her ability to maintain compliance
with his/her FLRP service obligation. Participants requesting a transfer may contact FLRP at the
following address:
Transfer Requests – FLRP
Division of Program Operations
5600 Fishers Lane, Room 8-15
Rockville, Maryland 20857
Fax: (301) 451-5384
If a participant leaves his/her initial employing institution without requesting and receiving written
approval for a transfer, he/she may be placed in default and held liable for the monetary damages
specified in the contract. If a transfer is approved, once the participant has commenced service at
the new eligible health professions school, the service end date will be extended to account for any
break in service. The new institution must agree to meet the requirements outlined in the “What are
the requirements of the FLRP applicant’s employing institution?” section of this guidance.
If a transfer is approved and the participant does not resume service at another eligible health
professions school within 60 days after ceasing employment at the initial employing institution, the
participant may be recommended for default of his/her FLRP obligation.
BREACHING THE CONTRACT
What happens if I breach the FLRP contract?
The FLRP encourages participants to immediately contact the FLRP if a situation arises in which a
participant is potentially unable to fulfill his/her service obligation. The FLRP will work with
participants to assist them to the extent possible to avoid a breach and fulfill the service obligation. A
participant who breaches the FLRP contract by failing to begin or complete his/her two-year service
obligation will be placed in default and will be liable to pay an amount equal to the sum of the
following:
(1) The amount of loan repayments paid to the participant representing any period of obligated
service not completed, plus 39% of that amount (representing the amount paid/withheld
for Federal taxes on that amount); and
(2) $1,000 multiplied by the number of months of obligated service not completed.

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Please note that a breach of the contract will permanently disqualify the individual from receiving
future awards under FLRP and some other Federal programs.
Any amounts the United States is entitled to recover, as set forth above, must be paid within 30
days from the date the DHHS’ first demand letter is mailed. If these amounts are not repaid by the
due date, interest and other delinquent charges will be assessed as provided by 45 Code of
Federal Regulations Section 30.18.

Failure to pay the FLRP debt by the due date also has the following consequences:
(1) Report to Credit Agencies. The debt will be reported to credit reporting agencies as
“delinquent.”
(2) Debt Collection. The debt will be referred to a debt collection agency and the Department
of Justice. Any FLRP debt past due for 45 days will be referred to a debt collection agency. If
the debt collection agency is unsuccessful in collecting payment in full, the debt will be
referred to the Department of Justice for enforced collection.
(3) Administrative offset. Federal and/or State payments due to the participant (e.g. an IRS or
State income tax refund) may be offset by the Department of Treasury to repay a delinquent
FLRP debt. Also, recovery through Administrative Wage Garnishment may be enforced to
repay a delinquent FLRP debt.
(4) Bankruptcy. A financial obligation under the FLRP may only be discharged in bankruptcy if
the discharge is granted more than seven years after the due date and only if a bankruptcy
court determines that the non-discharge of the debt would be unconscionable.
SUSPENSION AND WAIVER
What should I do if I feel I cannot continue my service or payment obligation?
The Secretary of Health and Human Services may, under certain circumstances, suspend (put “on
hold”) or waive (excuse) the FLRP service or payment obligation. A request for a suspension or
waiver must be submitted in writing to:
Suspension and Waiver Requests – FLRP
Division of Program Operations
5600 Fishers Lane, Room 8-15, Rockville, Maryland 20857
Fax: (301) 451-5384
(1)

Suspension. This mechanism provides temporary relief to a FLRP participant if he/she has
short-term (not permanent) circumstances that currently make compliance with the
obligation impossible or would involve an extreme hardship such that enforcement of the
obligation would be unconscionable. Periods of approved suspension will extend a
participant’s FLRP service obligation end date.
All periods of time away from the approved facility should be documented by the employer
on the six-month service verification form. If the total time away from the site, including the
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U.S. Department of Health and Human Services
Health Resources and Services Administration

period of suspension, exceeds 7 weeks per service year as set forth under Service
Requirements (“Can I be absent from my employing school and receive service credit?”), the
service obligation end date will be extended accordingly.
The major categories of service suspensions are set forth below.
a. Leave of Absence for Medical or Personal Reasons. A suspension may be granted for
up to one year, if the participant provides independent medical documentation of a
physical or mental health disability, or personal circumstances, including a terminal
illness of an immediate family member, which results in the participant’s temporary
inability to perform the FLRP obligation. Upon receipt of the written suspension
request, the OLC will send the participant instructions for submitting supporting
documentation.
b. Maternity/Paternity/Adoption Leave. Participants must notify the FLRP of pending
maternity/paternity/adoption leave and provide appropriate documentation.
Maternity/paternity/adoption leave of 12 weeks or less will be automatically
approved, if properly documented. If the participant’s maternity/paternity/adoption
leave will exceed 12 weeks during that service year, a suspension may be granted by
the OLC based on documented medical need.
c. Call to Active Duty in the Armed Forces. Participants who are also military reservists
and are called to active duty will be granted a suspension, for up to one year,
beginning on the activation date described in the reservist’s call to active duty order.
In addition to the written request for a suspension, a copy of the order to active duty
must be submitted to FLRP. The suspension will be extended if the applicable Armed
Forces entity continues the period of active duty. The period of active military duty
will not be credited toward the FLRP service obligation.
(2)

Waiver. A waiver permanently relieves the participant of all or part of the FLRP obligation.
A waiver will be granted only if the participant demonstrates that compliance with his/her
obligation is permanently (a) impossible or (b) would involve an extreme hardship such that
enforcement of the obligation would be unconscionable. A request must be submitted in
writing to the FLRP and must specify the reason(s) the waiver is being sought. The
participant will be contacted directly by the FLRP regarding the medical and financial
documentation necessary to process the waiver request. Please note that waivers are not
routinely granted, and require a demonstration of compelling circumstances.

When would my service obligation be cancelled?
A participant’s obligation will be cancelled only in the event of death. No liability will be transferred
to the participant’s heirs.

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U.S. Department of Health and Human Services
Health Resources and Services Administration

APPLY NOW
TIPS AND IMPORTANT DATES
What should I do before I apply?
Please read the Application and Program Guidance in its entirety before proceeding with an
application. It explains the contractual obligations of the Secretary of Health and Human Services and
FLRP participants. Be sure you understand the obligation to serve full-time or part-time for 2 years at
an eligible health professions school, and the financial consequences of failing to perform that
obligation. Applicants are strongly encouraged to print and retain a copy of the Application and
Program Guidance for future reference.
When is the application deadline?
A complete electronic application must be submitted by 5:00 pm EST on May 6, 2011. All required
supplemental forms and appropriate supporting documentation must be faxed or postmarked by
May 6, 2011.
Awards are subject to the availability of funds. Awards will be made no later than September 30,
2011. Applicants not selected for an award will be notified no later than October 31, 2011.
What materials will I need when I apply?
To apply to the FLRP, you must submit a complete application package consisting of:
(1) Online Application
a. The information collected in the online application will provide an initial ranking of
your application for purposes of the funding preferences.
(2) Supplemental Forms
a. Signed FLRP Application Checklist and Self-Certification Form;
b. Loan Information and Verification Forms;
c. Institution Employment/Loan Repayment Verification Form;
d. Authorization to Release Information; and
e. Certification regarding Debarment, Suspension, Disqualification, and Related Matters.
(3) Supporting Documentation
a. Copy of employment contract;
b. Proof of U.S. Citizenship or U.S. National status (e.g. copy of birth certificate, certificate
of citizenship, passport, or naturalization certificate) or Lawful Permanent Resident
status;
c. Proof of Disadvantaged Background from school official;
d. Copy of health professional degree or certificate OR, if you are in the last year of a
course of study in an eligible discipline, a letter of good standing from your Program
Director which indicates your expected graduation date;
e. Curriculum Vitae (CV) documenting all education and training dates, and accounting
for time periods and/or employment since the applicant’s completion of a qualifying
health professions education;
f. Transcripts;
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U.S. Department of Health and Human Services
Health Resources and Services Administration

g. Copy of written agreement with employing institution to provide matching loan
repayments; and/or a letter from your employing institution requesting a partial or full
waiver of the loan repayment obligation, with supporting documentation of undue
financial hardship.
The following Supporting Documentation is required, when applicable:
(1) Copy of complete loan payment history of previous awarded funds (applicable to past FLRP
award recipients).
(2) Privacy Act Release Authorization Form (if you wish to authorize release of information to
a third party).
(3) Letter of Good Standing from Program Director (for applicant in his/her final year of
approved graduate training or final year of study which indicates expected date of
graduation).
(4) Copy of current health profession license (to verify that applicant officially obtained
qualifying health professions degree).
Application packages deemed incomplete (e.g., missing, illegible, or incomplete application materials)
after May 6, 2011 will not be considered for funding. FLRP will NOT accept updates to your online
application after its submission (other than name and home and email address updates). FLRP will
NOT accept the submission/resubmission of incomplete, rejected, or otherwise delayed application
materials after the deadline. In addition, FLRP staff will not fill in any missing information or contact
applicants regarding missing information.
INSTRUCTIONS
General Instructions
Send your required Supplemental Forms and Supporting Documentation to:
Faculty Loan Repayment Program (FLRP)
c/o HRSA Document Center
12530 Parklawn Drive, Suite 350
Rockville, Maryland 20852
OR
Fax To: 855-444-6033
Please send your supporting forms and documents by either fax or mail, not both. Failure to comply may
result in a delay in processing your application.

If you have questions, please call 1-800-221-9393 (TTY: 1-877-897-9910), Monday through Friday
(except Federal holidays) 9:00 am to 5:30 pm EST or send an email to CallCenter@hrsa.gov.
If any of the forms/documents described below are not included with the application, are not signed,
or are otherwise incomplete, or if the forms are not clearly printed on separate sheets of white, 8 ½”
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Health Resources and Services Administration

x 11” paper, the application will be deemed incomplete and the applicant will not be considered for a
FLRP award.
Do not send original loan consolidation forms, or proof of citizenship documents that cannot be
replaced. Documents must be retained in an official file and will not be returned. Applicants should
keep a copy of their application package for their own records.
Due to the volume of applications, supporting documentation received by mail or fax will not be confirmed.
You are encouraged to send your documents in a manner that will provide you with a receipt of delivery
confirmation (including copies of fax confirmations when applicable).

Instructions for Online Application
Instructions for completing the application are provided in the online application. It is strongly
recommended that before you attempt to complete the online application you:
(1) Review the Application and Program Guidance completely;
(2) Download and complete the required Supplemental Forms and obtain Supporting
Documentation;
(3) Develop a list of all institutions (diploma school, college, university) where loans were
incurred towards your respective health professions degree or certification, for those loans
being submitted for loan repayment. Applicants will be asked to provide the type of degree
received, the school name and address, the attendance start and end dates, and the
graduation date if applicable; and
(4) Develop a Curriculum Vitae (CV), which documents all education, training, and degrees, and
accounts for all time periods/employment since the completion of a qualifying health
professions education.
(5) Upon completion and submission of the online application, applicants will receive a receipt
indicating a successful submission and an email confirming the online submission. Please
print these receipts and retain them for your records.
Instructions for Completing Supplemental Forms
(1) FLRP Application Checklist and Self-Certification Form. The Checklist and Self-Certification
assists applicants and the FLRP staff in verifying the completeness of the application. Please
complete the Checklist and carefully read the certification statement at the bottom of the
Checklist. The statement must be signed for the application to be considered complete and
to certify the information you provided is accurate.
(2) Loan Information and Verification Form(s). Before you begin completing this form, please
note the following:
a. The types of loans that qualify and do not qualify for repayment under the FLRP in the
Program Overview section of the Guidance under “Eligibility Requirements, Funding
Preferences and the Application Process;”
b. The “Statement of Customer Rights under the Right to Financial Privacy Act of 1978”
(set forth below); and

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Health Resources and Services Administration

(3)

c. The “Loan Documentation” section (item 3) of the “FLRP Application Checklist and SelfCertification Form.”
d. Please complete a Loan Information and Verification Form (LIVF) for each loan you
wish the FLRP to consider for repayment. This form authorizes your lender to release
information about your loan to the FLRP for purposes of assessing and verifying the
amount and eligibility of your educational loans. These forms must be mailed to the
FLRP. Do not send the LIVF to your lender. The FLRP will forward these forms to your
lenders to verify the loan amounts, balances, and purposes of the loan.
e. FLRP requests that you send in the following documents verifying your loans: 1) a copy
of the Aid Summary report from the National Student Loan Data System (preferred) or
disbursement report from your commercial lender or holder and 2) a current account
statement for each loan submitted. Loans without the required loan documents will
be ineligible.
f. If you have consolidated your qualifying educational loans, you may fill out one LIVF
for the consolidation, but you must list the original date, original amount, and loan
type for each educational loan in the consolidation (see item 9b. of the LIVF). If there
is not enough room in item 9b., you may attach a separate sheet of paper to the LIVF
listing the requested information for each loan in the consolidation. The current
balance and interest rate of the consolidated loan should be entered in item 12.
g. A group loan is not a consolidation. You may make one payment and still have several
loans. If this is the case, then you have a “grouped” loan. If you have a grouped loan,
you must provide a LIVF for each loan contained in the group. A consolidation is
where all of the loans that make up the consolidation have been paid off and you are
left with one loan and one payment.
h. Loan consolidations/refinances that occur before the applicant’s submission of the
online application are acceptable if the applicant submits an LIVF and the supporting
loan documentation for the consolidated/refinanced loans simultaneously with the
online application. If qualifying educational loans are consolidated/refinanced after
the online application is submitted, and prior to the date an award is made, those
loans will not be considered for loan repayment. Therefore, applicants are encouraged
to consolidate/refinance their qualifying educational loans before submission of their
online application.
i. All loan balances submitted for loan repayment consideration will be verified to
determine whether they are eligible for repayment under the FLRP by contacting
lender(s) or holder(s) and checking the applicant’s credit report.
Institution Employment/Loan Repayment Verification Form. The applicant’s employer
must fill out this form and return it to the applicant for submission with the other
application materials.
a. Name of Institution is the name of the university or college where the applicant will
work to fulfill the FLRP service obligation.
b. Employment start date is the month, day, and year the applicant will begin or began
his or her faculty appointment. Faculty employment prior to the effective date of a
FLRP contract will not count toward the fulfillment of the two-year service obligation.
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U.S. Department of Health and Human Services
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c. Medically Underserved Area (MUA) is an area or population designated by Health
Resources Services Administration (HRSA) as having a shortage of personal health
services.*
d. Health Profession Shortage Areas (HPSAs) are areas, population groups and facilities
designated by HRSA as having shortages of primary medical, dental, or mental health
care practitioners.*
*

To determine if an institution is in a MUA or HPSA, please go to:
http://datawarehouse.hrsa.gov/GeoAdvisor/ShortageDesignationAdvisor.aspx

The applicant’s employer or designated human resources officer’s name, title, mailing address, phone, email,
signature, and date of signature are required on the form.

(4)

(5)

Authorization to Release Information Form. This form authorizes HHS, and/or its
contractors, to release information that identifies the applicant for purposes of obtaining
the applicant’s educational loan information and checking whether the applicant appears on
the Excluded Parties List System. It also authorizes any program to which the applicant
owes a health profession service obligation and the applicant’s employing school to release
information to HHS and/or its contractors.
Certification Regarding Debarment, Suspension, Disqualification, and Related Matters
Form. This form contains a certification regarding whether an applicant is barred by Federal
law from participating in “covered transactions” or has been convicted of, or indicted for,
certain offenses. Applicants should read the entire from and sign the Certification at the
bottom of the form that is applicable to their situation.

Instructions for Supporting Documentation
(1) Employment Contract. The applicant must submit a copy of the contract to validate his or
her full-time or part-time employment with the academic institution. The contract should
document the individual’s effective start and end dates in addition to his or her base salary.
(2) Documentation of Citizenship or Resident Status. Applicants born outside the United
States must provide proof of U.S. citizenship or status as a U.S. National or Lawful
Permanent Resident (e.g., a copy of a certificate of citizenship or naturalization, U.S.
passport ID page or permanent resident card, as applicable).
(3) Proof of Disadvantage Background. An official school document (on school letterhead)
provided by the health professions school (previously attended by the applicant) which must
be signed and authorized by a program or school administrator, indicating that the applicant
was economically and/or environmentally disadvantaged (see Definitions).
(4) Health Profession Degree or Certificate. A copy of the applicant’s official health professions
degree(s) or certificate(s) as awarded by the accredited institution(s) must be provided. The
document must include the applicant’s name, type of degree, date conferred, and signature
by an authorized program director, dean, or other school official.

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U.S. Department of Health and Human Services
Health Resources and Services Administration

(5)

(6)

(7)

(8)

(9)

Curriculum Vitae. Individuals are required to submit a Curriculum Vitae (CV), which
documents all education, training, and degrees, and accounts for all time periods and
employment since the applicant’s completion of a qualifying health profession education.
Transcripts. Applicants must submit transcript(s) from each college, university or health
professions school attended for all health profession education coursework directly related
to the attainment of their degree(s), if the applicant is seeking repayment for loans incurred
while attending that institution. If a degree was obtained from an institution, the transcript
must state the type of degree and the date it was conferred. The program will accept
unofficial transcripts only if they are faxed.
Employer’s Agreement to Loan Repayment Match/Request for a Waiver of the Loan
Repayment Match. The applicant must submit the documentation outlined in (a), (b) or (c)
below:
a. A copy of the employer’s written agreement to pay the applicant a loan repayment
amount equal to the DHHS/FLRP loan repayment amount;
b. A request from the applicant’s employer for a full waiver of the requirement to match
the DHHS/FLRP loan repayment amount, with supporting documentation of undue
financial hardship; OR
c. A request from the applicant’s employer for a partial waiver of the requirement to
match the DHHS/FLRP loan repayment amount, with supporting documentation of
undue financial hardship, and a copy of the employer’s written agreement to pay the
applicant the remainder of the loan repayment match amount.
Letter of Good Standing. An official letter from Program Director for applicants in his or her
final year of approved graduate training or final year of study which indicates expected date
of graduation.
Copy of Current Health Professions License. A copy of the applicant’s license to verify his or
her attainment of the qualifying health professions degree(s) or certificate(s) and ability to
serve as a faculty member.

CHANGE IN STATUS DURING APPLICATION PROCESS
What if I change jobs?
Applicants may switch to a position at another eligible health professions school prior to submitting
their online application. The employment information in the online application must match the
information on the Employment Verification Form. If an applicant changes a facility after submitting
an application, the applicant will not be considered for an award.
Can I withdraw my application?
The FLRP contract becomes effective on the date it is countersigned by the Secretary or his/her
designee. Once the contract becomes effective, the applicant is obligated to provide 2 years of fulltime or part-time service at an accredited health professions school.
An applicant may withdraw his/her application at any time prior to the Secretary’s signing the
contract. As soon as an applicant becomes aware that he/she will not be able to commence
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U.S. Department of Health and Human Services
Health Resources and Services Administration

service at the accredited health professions school identified in the application, the applicant should
submit a request in writing to withdraw his/her application from consideration. Please send a written
or email request to:
CallCenter@hrsa.gov
OR
FLRP - Application Withdrawal
Division of Nursing and Public Health
5600 Fishers Lane, Room 8-72
Rockville, Maryland 20857
Fax: (855) 444-6033
If the applicant withdraws his/her application before the applicant’s contract is signed by the
Secretary or his/her designee, the applicant will be eligible to apply to the FLRP in the future.
If the applicant’s contract is signed by the Secretary or his/her designee prior to FLRP’s receipt of the
applicant’s written request for withdrawal, the application can no longer be withdrawn. Therefore, if
the applicant fails to commence service on the effective date of the contract at the health professions
school identified in the application, the applicant will be in breach of the contract, liable for the
payment of damages specified in the contract, and will be permanently disqualified from receiving
future awards under the FLRP and some other Federal Programs.
What if I want to consolidate my educational loans?
Loan consolidations/refinances that occur before the applicant’s submission of the online application
are acceptable, provided that the applicant submits Loan Documentation (see Checklist in this
Application and Program Guidance) for the consolidated/refinanced loans simultaneously with the
online application. If the Loan Documentation is not submitted concurrently with the applicant’s
online application and does not match the consolidated loan information that appears on the online
application, the consolidated/refinanced loan will not be considered for loan repayment. If the
applicant has consolidated otherwise qualifying educational loans with any other debt or with the
loans of another individual, the entire consolidated loan is ineligible.
Loans that are consolidated/refinanced after the online application is submitted and prior to the date
an award is made will not be considered for loan repayment.

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U.S. Department of Health and Human Services
Health Resources and Services Administration

ADDITIONAL MATERIALS
RESOURCES FOR APPLICANTS
Any individual with questions about the FLRP may contact the BCRS Call Center Monday through
Friday (except Federal holidays), from 9:00 AM to 5:30 PM, EST.
• CallCenter@hrsa.gov
• 1-800-221-9393
• TTY – 1-877-897-9910
DEFINITIONS
Administrative Funding Preferences – Objective factors that are used to place an applicant ahead of
others without the preference on a list of applicants recommended for funding.
Commercial Loans – Commercial loans are defined as loans made by banks, credit unions, savings
and loan associations, insurance companies, schools, and other financial or credit institutions which
are subject to examination and supervision in their capacity as lenders by an agency of the United
States or of the State in which the lender has its principal place of business.
Default of Payment Obligation or Debt – Being more than 120 days past due on the payment of a
financial obligation.
Default of Service Obligation – Failure to begin or complete a service obligation owed to an entity
pursuant to a legal agreement.
Division of Nursing and Public Health – A division of the Bureau of Clinician Recruitment and Service
of the Health Resources and Services Administration.
Eligible Disciplines – Individuals in the following disciplines are eligible to apply for FLRP awards:
allopathic, osteopathic, podiatric or veterinary medicine; dentistry, pharmacy, optometry, nursing
(RN or higher), public health (graduate level only), physician assistants, graduate programs in
behavioral and mental health (clinical psychology, clinical social work, professional counseling, and
marriage and family therapy), and allied health (baccalaureate or graduate degree programs of dental
hygiene, medical laboratory technology, occupational therapy, physical therapy, radiologic
technology, speech pathology, audiology, and registered dietitians).
Eligible Health Professions Schools – Public or private nonprofit schools located in a State which are
accredited schools of or have accredited programs of: allopathic, osteopathic, podiatric or veterinary
medicine; dentistry, pharmacy, optometry, public health, behavioral and mental health, or allied
health. Public, private nonprofit, or private for profit schools located in a State which are accredited
schools of or have accredited programs of nursing or physician assistant.
Faculty Loan Repayment Program (FLRP) – The FLRP is authorized by Section 738(a) of the Public
Health Service Act, as amended. Under the FLRP, eligible individuals from disadvantaged
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U.S. Department of Health and Human Services
Health Resources and Services Administration

backgrounds provide service as a faculty member at eligible health professions schools in exchange
for funds for the repayment of their qualifying educational loans.
Federal Judgment Lien - A lien that is placed on an individual’s home or property when a courtordered judgment is entered against the individual for an unpaid Federal debt (e.g. a Federal student
loan or a Federally-insured home mortgage). An IRS tax lien that is not created pursuant to a courtordered judgment is not a Federal judgment lien.
Fiscal Year (FY) – The Federal FY is defined as October 1 through September 30.
Government Loans – Loans which are made by Federal, State, county or city agencies which are
authorized by law to make such loans.
Health Resources and Services Administration – An operating agency of the U.S. Department of
Health and Human Services.
Holder – The commercial or Government institution that currently holds the promissory note for the
qualifying education loan.
Individual from a Disadvantaged Background – An individual who has been certified by the health
professions school (previously attended by the applicant) as having come from a “disadvantaged
background” based on economic and/or environmental factors. “Environmental factors” means
comes from an environment that has inhibited the individual from obtaining the knowledge, skill, and
abilities required to enroll in and graduate from a school. “Economic factors” means comes from a
family with an annual income below a level based on low-income thresholds according to family size
published by the U.S. Bureau of the Census, adjusted annually for changes in the Consumer Price
index, and adjusted by the Secretary, HHS, for use in health professions and nursing programs.
Environmentally Disadvantaged – the applicant’s challenging environment is based on factors
including, but not limited to, the following:
The individual graduated from (or last attended) a high school from which a low percentage of
seniors receive a high school diploma;
The individual graduated from (or last attended) a high school at which, many of the enrolled
students are eligible for free or reduced price lunches;
The individual comes from a family that receives public assistance (e.g., Temporary Assistance to
Needy Families (TANF), food stamps, Medicaid, public housing);
The individual comes from a family that lives in an area that is designated under section 332 of the
Public Health Service Act as a Health Professional Shortage Area or is designated as a Medically
Underserved Area;

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U.S. Department of Health and Human Services
Health Resources and Services Administration

The individual participated in an academic enrichment program funded in whole or in part by the
Health Careers Opportunity Program, authorized by section 739 of the Public Health Service Act;
The individual is a high school drop-out who received an AHS diploma or GED or has received or is
receiving public assistance;
An individual who comes from a school district where 50% or less of graduates go to college or where
college education is not encouraged;
An individual who is the first generation to attend college or is on public assistance;
An individual who has a diagnosed physical or mental impairment that substantially limits the
person’s participation in educational experiences and opportunities offered by the college;
An individual for whom English is not his/her primary language and must take a Test of English as
Foreign Language (TOEFL) before entering health professions/nursing school; or
An individual who was accepted to the program after academic reassessment at the completion of
remedial courses.
Lender – The commercial or Government institution that initially made the qualifying loan (e.g.,
Department of Education).
Qualifying Educational Loans – Qualifying educational loans are Government and commercial loans
for actual costs paid for tuition and reasonable educational and living expenses related to the
undergraduate or graduate education of the participant. Such loans must have been incurred prior to
the application deadline, and there must be documentation to support that the loans were
contemporaneous with the education received. Participants will receive funds for repayment of
qualifying educational loans that are still owed. If the applicant has consolidated otherwise qualifying
educational loans with any other debt or consolidated his/her loans with loans of another individual,
the consolidated loan is ineligible. Residency relocation loans are not eligible.
Reasonable Educational Expenses – Reasonable educational expenses are the costs of education,
exclusive of tuition, such as fees, books, supplies, clinical travel, educational equipment and
materials, which do not exceed the school’s estimated standard student budget for educational
expenses for the participant’s degree program and for the year(s) of that participant’s enrollment.
Reasonable Living Expenses – Reasonable living expenses are the costs of room and board,
transportation and commuting costs, and other costs which do not exceed the school’s estimated
standard student budget for living expenses at that school for the participant’s degree program and
for the year(s) of that participant’s enrollment.

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U.S. Department of Health and Human Services
Health Resources and Services Administration

State – As used in this Guidance, State includes the 50 States, the District of Columbia, the
Commonwealth of Puerto Rico, the Commonwealth of the Northern Mariana Islands, the U.S. Virgin
Islands, Territory of American Samoa, Territory of Guam, Republic of Palau, Republic of the Marshall
Islands, and Federated States of Micronesia.
Suspension – A suspension of the service or payment obligation may be granted if the individual has
a temporary physical or mental health condition that temporarily prevents the individual from
fulfilling the obligation (e.g., surgery and chemotherapy, motor vehicle accident).
Waiver – A waiver of the service or payment obligation may be granted if the individual has a
permanent physical or mental health condition that permanently prevents the individual from
fulfilling the obligation (e.g., terminal illness).

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