Guide Withdrawal Of Application

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Step-by-Step Guide for Withdrawal of Submitted Application
Certificate of Registration and Hotel-keeper’s Licence
The filer may withdraw the New, Amend and Renewal application if you decide not to proceed
with the application. Please note that once the New, Amend and Renewal application has been
approved by the Board, a withdrawal application cannot be submitted.
S/N
1

2

Step
Go to LicenceOne
website
https://licence1.business.
gov.sg and click on
“Login”

Screenshot

Log in to LicenceOne
CorpPass1

“Singapore Corporate Access” (or CorpPass) is a corporate digital identity for businesses and other entities to
transact with Government agencies online. With the introduction of CorpPass, business entities will use a single
digital account to transact with the whole-of government. With effect 1 September 2018, CorpPass will be the
only login method for all online business transactions with the Government, including via LicenceOne. Only
authorised CorpPass users of the company can use CorpPass to access LicenceOne and submit withdrawal of the
application. Should the Hotel-Keeper or Company Director wish to submit withdrawal of the application, they
must also be appointed as the authorised CorpPass user of the company.
1

For information on the registration & set up of CorpPass for your business entity, please visit
www.corppass.gov.sg.
For information on how to activate CorpPass in LicenceOne, please visit
https://licence1.business.gov.sg/web/frontier/help/corppass-in-licenceone.

1

S/N
2b

Step
Enter the UEN/Entity
No, CorpPass ID and
Password and click on
“Login”.

3

Click on “My Portfolio
> Applications”

Screenshot

Enter the Application
Number and Click on
“Search’
Click on “Action >
Withdraw”

4

Select the checkbox to
agree to the Terms of
Use
Click on “Next”

2

S/N
5

Step
Indicate “Reason for
Withdrawal”

Screenshot

Click on “Proceed”

6

Click “Edit” if you
would like to make
changes to the
application form or
“Next” if you would like
to proceed with the
application.

7

Once you submit the
application, the system
will provide you with an
acknowledgement page
and an application
number which starts
with “W” (do take note
of this application
number as it will be your
reference number for
any enquiries pertaining
to this application).
You may choose to print
or close the
acknowledgement page.

The Secretariat may request for additional information or supporting documents (if any) via
the “Request for Action”2 feature. Upon receiving all the required documents and clarification
(if any), the Secretariat will process the application.

2

Please refer to the step-by-step guide on “Request for Action”

3

S/N
8

Step
Once the application has
been reviewed and
approved, you will
receive an email
acknowledgement. A
copy of the
correspondence can also
be found under the
“Correspondence” tab in
LicenceOne

Screenshot

4
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Page Count                      : 4
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Create Date                     : 2018:09:05 09:06:40+08:00
Modify Date                     : 2018:09:05 09:06:40+08:00
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