HP Pavilion Dv7 Maintenance And Service Guide. Www.s Manuals.com Guide

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HP Pavilion dv7 Entertainment PC
Maintenance and Service Guide

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© Copyright 2008 Hewlett-Packard
Development Company, L.P.

Athlon and Turion are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel and Core are trademarks of
Intel Corporation in the U.S. and
other countries. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation.
SD Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: August 2008
Document Part Number: 469058-001

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Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).

iii

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Safety warning notice

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Table of contentslu
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1 Product description
2 External component identification
Top components ................................................................................................................................... 7
Display components ............................................................................................................ 7
Buttons, fingerprint reader, and speakers ............................................................................ 9
Keys ................................................................................................................................... 11
TouchPad .......................................................................................................................... 12
Front components .............................................................................................................................. 13
Rear components ............................................................................................................................... 14
Right-side components ....................................................................................................................... 14
Left-side components ......................................................................................................................... 15
Bottom components ........................................................................................................................... 16
3 Illustrated parts catalog
Service tag ......................................................................................................................................... 17
Computer major components ............................................................................................................. 18
Display assembly components ........................................................................................................... 27
AntiGlare display assembly spare parts ............................................................................ 27
BrightView display assembly spare parts .......................................................................... 29
Plastics Kit .......................................................................................................................................... 31
Cable Kit ............................................................................................................................................. 32
Mass storage devices ......................................................................................................................... 33
Miscellaneous parts ............................................................................................................................ 34
Sequential part number listing ............................................................................................................ 35
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 44
Tools required .................................................................................................................... 44
Service considerations ....................................................................................................... 44
Plastic parts ....................................................................................................... 44
Cables and connectors ..................................................................................... 45
Drive handling ................................................................................................... 45

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Grounding guidelines ......................................................................................................... 46
Electrostatic discharge damage ........................................................................ 46
Packaging and transporting guidelines ............................................. 47
Workstation guidelines ..................................................................... 47
Equipment guidelines ....................................................................... 48
Unknown user password ................................................................................................... 49

Component replacement procedures ................................................................................................. 50
Service tag ......................................................................................................................... 50
Computer feet .................................................................................................................... 51
Battery ............................................................................................................................... 51
Webcam/microphone module ............................................................................................ 53
Optical drive ....................................................................................................................... 54
Hard drive .......................................................................................................................... 56
TV tuner module ................................................................................................................ 58
RTC battery ....................................................................................................................... 60
WLAN module .................................................................................................................... 61
Memory module ................................................................................................................. 64
Switch cover ...................................................................................................................... 66
Keyboard ........................................................................................................................... 68
Bluetooth module ............................................................................................................... 71
Speaker assembly ............................................................................................................. 72
Display assembly ............................................................................................................... 73
Top cover ........................................................................................................................... 82
Fingerprint reader board .................................................................................................... 85
TouchPad on/off button board ........................................................................................... 86
TouchPad button board ..................................................................................................... 87
Bluetooth module cable ..................................................................................................... 88
Modem module .................................................................................................................. 90
System board ..................................................................................................................... 91
Audio/infrared board .......................................................................................................... 94
USB board ......................................................................................................................... 95
Fan ..................................................................................................................................... 96
Subwoofer .......................................................................................................................... 97
Power connector cable ...................................................................................................... 99
Modem module cable ...................................................................................................... 100
TV tuner module cable ..................................................................................................... 101
Heat sink .......................................................................................................................... 102
Processor ......................................................................................................................... 106

5 Setup Utility
Starting the Setup Utility ................................................................................................................... 108
Using the Setup Utility ...................................................................................................................... 109
Changing the language of the Setup Utility ..................................................................... 109

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Display system information .............................................................................................. 109
Restoring default settings in the Setup Utility .................................................................. 110
Exiting the Setup Utility .................................................................................................... 110
Setup Utility menus .......................................................................................................................... 111
Main menu ....................................................................................................................... 111
Security menu .................................................................................................................. 111
System Configuration menu ............................................................................................ 111
Diagnostics menu ............................................................................................................ 112

6 Specifications
Computer specifications ................................................................................................................... 113
17.0-inch, SXGA+ display specifications .......................................................................................... 114
17.0-inch WXGA display specifications ............................................................................................ 115
Hard drive specifications .................................................................................................................. 116
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer ............................................... 117
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................ 118
System DMA specifications, AMD .................................................................................................... 119
System DMA specifications, Intel ..................................................................................................... 119
System interrupt specifications, AMD with graphics subsystems with discrete memory .................. 120
System interrupt specifications, AMD with graphics subsystems with UMA memory ...................... 121
System interrupt specifications, Intel ................................................................................................ 122
System I/O address specifications, AMD ......................................................................................... 123
System I/O address specifications, Intel .......................................................................................... 125
System memory map specifications, AMD with graphics subsystems with discrete memory .......... 127
System memory map specifications, AMD with graphics subsystems with UMA memory .............. 128
System memory map specifications, Intel ........................................................................................ 129
7 Screw listing
Phillips PM2.5×6.0 captive screw ..................................................................................................... 130
Phillips PM2.5×5.0 screw ................................................................................................................. 131
Phillips PM2.0×4.0 screw ................................................................................................................. 132
Phillips PM2.5×4.0 screw ................................................................................................................. 135
Phillips PM3.0×4.0 screw ................................................................................................................. 140
Phillips PM2.5×13.0 captive screw ................................................................................................... 141
Phillips PM2.0×3.0 broad-head screw .............................................................................................. 143
Phillips PM2.5×6.0 screw ................................................................................................................. 144
Phillips PM2.5×4.0 broad-head screw .............................................................................................. 146
Phillips PM2.0×10.0 captive screw ................................................................................................... 147
8 Backup and Recovery
Recovering system information ........................................................................................................ 149
Creating recovery discs ................................................................................................... 150
Backing up your information ............................................................................................................. 151

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When to back up .............................................................................................................. 151
Backup suggestions ......................................................................................................... 151
Using system restore points ............................................................................................ 151
When to create restore points ......................................................................... 152
Create a system restore point ......................................................................... 152
Restore to a previous date and time ............................................................... 152

Performing a recovery ...................................................................................................................... 153
Recovering from the recovery discs ................................................................................ 153
Recovering from the dedicated recovery partition (select models only) .......................... 153

9 Connector pin assignments
1394 ................................................................................................................................................. 154
Audio-in (microphone) ...................................................................................................................... 155
Audio-out (headphone) ..................................................................................................................... 155
External monitor ............................................................................................................................... 156
HDMI ................................................................................................................................................ 157
RJ-11 (modem) ................................................................................................................................ 158
RJ-45 (network) ................................................................................................................................ 158
Universal Serial Bus ......................................................................................................................... 159
10 Power cord set requirements
Requirements for all countries or regions ......................................................................................... 160
Requirements for specific countries or regions ................................................................................ 161
11 Recycling
Battery .............................................................................................................................................. 162
Display .............................................................................................................................................. 162
Index ................................................................................................................................................................. 168

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1 Product description
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Category

Description

Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory

Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory

Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory

Product Name

HP Pavilion dv7 Entertainment PC

√

Processors

AMD processors:
AMD Turion™ Ultra Dual-Core 35W
ZM-86 2.40-GHz with 2-MB L2 cache

√

AMD Turion Ultra Dual-Core 35W ZM-82
2.20-GHz, with 2-MB L2 cache

√

AMD Turion Ultra Dual-Core 35W ZM-80
2.10-GHz, with 2-MB L2 cache

√

AMD Turion Dual-Core 35W RM-70
2.00-GHz with 1-MB L2 cache

√

AMD Athlon™ X2 Dual-Core 35W QL-60
1.90-GHz with 1-MB L2 cache

√

Intel® processors:

Chipset

Intel Core™2 Duo T9600 2.80-GHz with
6-MB L2 cache and 1066-MHz front side
bus (FSB)

√

Intel Core2 Duo T9400 2.53-GHz with 6MB L2 cache and 1066-MHz FSB

√

Intel Core Duo T8600 2.40-GHz with 3MB L2 cache and 1066-MHz FSB

√

Intel Core Duo T8400 2.26-GHz with 3MB L2 cache and 1066-MHz FSB

√

Northbridge: AMD M770 chipset, ATI
Radeon HD 3450 graphics

√

Northbridge: AMD M780G chipset, ATI
Radeon HD 3200 graphics
Southbridge: AMD SB700

√
√

√

Northbridge: Intel PM45

√

Southbridge: Intel ICH9M

√

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Category

Description

Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory

Graphics

ATi Mobility Radeon HD 3450 with 256
MB of discrete graphics subsystem
memory (32 MB × 16 DDR2 × 4 PCs)

√

Unified memory architecture (UMA) with
shared video memory:
●

Up to 358 MB of graphics
subsystem memory on computer
models equipped with 2048 MB or
more of main system memory

●

Up to 251 MB of graphics
subsystem memory on computer
models equipped with 1024 MB

●

Memory size is dynamic change

Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory

√

Discrete graphics subsystem memory

Panels

Memory

Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory

√

●

GeForce 9650M GT, Nvidia NB9PGS with 512 MB (32 MB × 16 DDR2
×8 PCs)

●

GeForce 9300M GS, Nvidia NB9MGEB with 256 MB
(32 MB × 16 DDR2 × 4 PCs)

●

17.0-inch, WSXGA+ (1680 × 1050) √
AntiGlare

√

●

17.0-inch, WSXGA+ (1680 × 1050) √
BrightView

√

●

17.0-inch, WXGA+ (1440 × 900)
AntiGlare

√

●

17.0-inch, WXGA+ (1440 × 900)
BrightView

√

●

AntiGlare glass panel cover
support

√

●

Support for lighted logo on
display enclosure

√

●

Typical brightness 200 nits

√

2 SODIMM slots

√

Customer-accessible/upgradable

√

PC2-6400, 800-MHz, DDR2

√

Dual-channel support

√

Chapter 1 Product description

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Category

Description

Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory

Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory

Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory

√

Supports all Serial ATA (SATA) 9.5-mm, √
2.5-inch hard drives

√

Supports up to 2 hard drives

√

Support for Accelerometer hard
drive protection

√

Support for solid-state drive (SSD) on
dual hard drive configurations, with SSD
set as the primary drive

√

Dual hard drive configurations:

√

12.7-mm tray load

√

Parallel ATA

√

Supports up to 4096 MB system memory √

Hard drives

●

4096-MB total system memory
(2048 MB × 2, dual-channel)

●

3072-MB total system memory
(2048 MB × 1 + 1024 × 1)

●

2048-MB total system memory
(1024 MB × 2, dual-channel)

●

2048-MB total system memory
(2048 MB × 1)

●

1024-MB total system memory
(512 MB × 2, dual-channel)

●

1024-MB total system memory
(1024 MB × 1)

●

640-GB (320-GB, 5400-rpm × 2)

●

500-GB (250-GB, 5400-rpm × 2)

●

320-GB (160-GB, 7200-rpm × 2)

●

320-GB (160-GB, 5400-rpm × 2)

●

64-GB SSD + 320-GB, 5400-rpm

Single hard drive configurations:

Optical drives

●

320-GB, 5400-rpm

●

250-GB, 5400-rpm

●

160-GB, 7200-rpm

●

160-GB, 5400-rpm

●

120-GB, 5400-rpm

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Category

Description

Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory

Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory

Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory

Fixed (1 screw for removal)

√

Support for the following optical drives:

√

Low-light VGA camera

√

Fixed (no tilt)

√

Activity LED

√

640 × 480 by 24 frames per second

√

Microphone

2 omnidirectional microphones, dual
array with appropriate software
(supports beam forming, echo
cancellation, and noise suppression)

√

Audio

HD Audio (IDT)

√

Integrated subwoofer

√

Supports Microsoft Premium
Requirements

√

Pavilion-branded Altec Lansing
speakers

√

56K V.92 data/fax modem

√

Supports all world-wide certification
requirements

√

Integrated Realtek 10/100/1000 network
interface card (NIC)

√

Webcam

Modem

Ethernet

●

DVD±RW and CD-RW SuperMulti
Double-Layer Combo Drive with
LightScribe

●

DVD±RW and CD-RW SuperMulti
Double-Layer Combo Drive

●

Blu-ray Disc ROM Drive with
SuperMulti DVD±R/RW DoubleLayer

Integrated Realtek 10/100 NIC
Wireless

√

Integrated wireless local area network (WLAN) options by way of wireless module:
Atheros AR9280 802.11a/b/g/n

√

Broadcom 4321 802.11a/b/g/n

√

Atheros AR2425 802.11b/g

√

Intel Wi-Fi Link 5100 802.11a/b/g/n
WLAN module

√

Chapter 1 Product description

√

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Category

Wireless

External media
card

Ports

Docking

Description

Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory

Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory

Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory

Intel Wi-Fi Link 5100 802.11a/b/g
WLAN module

√

Broadcom 4322 802.11a/b/g/n
WLAN module

√

Broadcom BCM4312 802.11b/g
WLAN module

√

Integrated ATSC/NTSC/QAM hybrid
TV tuner module

√

Integrated world-wide analog DVB-T
TV tuner module

√

Support for TV tuner antennae for both
DVB-T and ATSC/NTSC

√

One ExpressCard 54 slot

√

Digital Media Slot, supports SD, MMC,
SD I/O, MS, MSP, xD

√

Audio-in (mono microphone)

√

Audio-out (stereo headphone)

√

Audio-out (stereo headphone with S/
PDIF)

√

Consumer infrared

√

eSATA

√

High-Definition Multimedia Interface
(HDMI) v1.3 supporting 1080p with
HDCP key

√

IEEE 1394a

√

RJ-11 (modem; select models only)

√

RJ-45 (Ethernet, includes link and
activity lights)

√

TV tuner antenna (select models only)

√

USB (4 on computer models not
equipped with an eSATA port; 3 on
computer models equipped with an
eSATA port)

√

VGA (Dsub 15-pin)

√

2-pin AC power for 90-W AC adapter

√

Expansion port 3 supports the HP
xb3000 Notebook Expansion Base and
HP Notebook QuickDock

√

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Category

Description

Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory

Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory

Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory

Keyboard/
pointing devices

17-inch full-size keyboard with
numeric keypad

√

Touchpad supports 2-way scrolling

√

Taps enabled as default

√

8-cell 2.55-Ah Li-ion battery

√

Power
requirements

6-cell 2.20-Ah Li-ion battery
90-W AC adapter with localized cable
plug support (2-wire plug with ground
pin, supports 2-pin DC connector)

√
√

65-W AC adapter with localized cable
plug support (2-wire plug with ground
pin, supports 2-pin DC connector)
Security

Operating
system

√

Security cable slot

√

Fingerprint reader (select models only)

√

FreeDOS

√

Linux Red Flag

√

Windows Vista® Business (32 bit)

√

Preinstalled:

Windows Vista Home Basic (32 bit) vvv

Serviceability

√

Windows Vista Premium (32 bit)

√

Windows Vista Ultimate (64 bit)

√

AC adapter

√

Battery (system)

√

Hard drives (2)

√

Memory module

√

Optical drive

√

TV tuner module

√

WLAN module

√

Chapter 1 Product description

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2 External component
identification
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Top components
Display components

Item

Component

Description

(1)

Internal display switch

Turns off the display and initiates Sleep if the display is
closed while the power is on.

(2)

Wireless antennae (select models only)

Send and receive signals from one or more wireless
devices. These antennae are not visible from the
outside of the computer.
NOTE: For optimal transmission, keep the areas
immediately around the antennae free from
obstructions.
NOTE: To see wireless regulatory notices, refer to the
section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These
notices are located in Help and Support.

Top components

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Item

Component

Description

(3)

Internal microphones (2)

Record sound.

(4)

Integrated webcam light

On: The integrated webcam is in use.

(5)

Integrated webcam

Records video and captures still photographs.

Chapter 2 External component identification

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Buttons, fingerprint reader, and speakers

Item

Component

Description

(1)

Speakers (2)

Produce sound.

(2)

Power button

●

When the computer is off, press the button to turn
on the computer.

●

When the computer is on, press the button briefly
to initiate Sleep.

●

When the computer is in the Sleep state, press the
button briefly to exit Sleep.

●

When the computer is in Hibernation, press the
button briefly to exit Hibernation.

If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold
the power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance >
Power Options.
(3)

Media button

●

Launches the QuickPlay program (for models with
QuickPlay preinstalled).

●

Launches the DVDPlay program (for models with
DVDPlay preinstalled).

NOTE: If the computer has been set up to require a
logon password, you may be asked to log on to
Windows. QuickPlay launches after you log on. Refer to
the QuickPlay software Help for more information.

Top components

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Item

Component

Description

(4)

Volume mute button

Mutes and restores speaker sound.

(5)

Volume scroll zone

Adjusts speaker volume. Slide your finger to the left to
decrease volume and to the right to increase volume.
You can also tap the minus sign on the scroll zone to
decrease volume, or tap the plus sign on the scroll zone
to increase volume.

(6)

Previous/rewind button

●

Plays the previous track or chapter when the
button is pressed once.

●

Rewinds media when the button is pressed
simultaneously with the fn key.

(7)

Play/pause button

Plays or pauses the disc.

(8)

Next/fast forward button

●

Plays the next track or chapter when the button is
pressed once.

●

Fast forwards media when pressed
simultaneously with the fn key.

(9)

Stop button

Stops playback.

(10)

Wireless button

Turns the wireless feature on or off, but does not create
a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.

(11)

Fingerprint reader

Chapter 2 External component identification

Allows a fingerprint logon to Windows, instead of a
password logon.

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Keys

Item

Component

Description

(1)

esc key

Displays system information about your computer when
pressed in combination with the fn key.

(2)

fn key

Executes frequently used system functions when
pressed in combination with a function key or the
esc key.

(3)

Windows logo key

Displays the Windows® Start menu.

(4)

Windows applications key

Displays a shortcut menu for items beneath the pointer.

(5)

Integrated numeric keypad keys

Can be used like the keys on an external
numeric keypad.

(6)

Function keys

Execute frequently used system functions when
pressed in combination with the fn key.

Top components

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TouchPad

Item

Component

Description

(1)

TouchPad light

●

White: TouchPad is enabled.

●

Amber: TouchPad is disabled.

(2)

TouchPad*

Moves the pointer and selects or activates items on
the screen.

(3)

TouchPad left button*

Functions like the left button on an external mouse.

(4)

TouchPad on/off button

Enables/disables the TouchPad.

(5)

TouchPad scroll zone

Scrolls up or down.

(6)

TouchPad right button*

Functions like the right button on an external mouse.

*This table describes factory settings. To view and change TouchPad preferences, select Start > Control Panel > Hardware
and Sound > Mouse.

Chapter 2 External component identification

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Front components

Item

Component

Description

(1)

Power light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

On: A battery is charging.

●

Blinking: A battery that is the only available power
source has reached a low battery level. When the
battery reaches a critical battery level, the battery
light begins blinking rapidly.

●

Off: If the computer is plugged into an external
power source, the light is turned off when all
batteries in the computer are fully charged. If the
computer is not plugged into an external power
source, the light stays off until the battery reaches
a low battery level.

(2)

Battery light

(3)

Drive light

Blinking: The hard drive or optical drive is being
accessed.

(4)

Consumer infrared lens

Receives a signal from the HP Remote Control.

(5)

Audio-in (microphone) jack

Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.

(6)

Audio-out (headphone) jacks (2)

Produce sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.

Front components

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Rear components

Component

Function

Vents (2)

Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
It is normal for the internal fan to cycle on and off during routine operation.

Right-side components

Item

Component

Description

(1)

USB ports (2)

Connect optional USB devices.

(2)

Optical drive light

Blinking: The optical drive is being accessed.

(3)

Optical drive

Reads optical discs and, on select models, also writes
to optical discs.

(4)

TV antenna jack (select models only)

Connects a TV antenna, a digital cable device, or a
satellite device that receives standard or high-definition
TV broadcasts.

(5)

RJ-11 (modem) jack (select models only)

Connects a modem cable.

(6)

Power connector

Connects an AC adapter.

Chapter 2 External component identification

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Left-side components

Item

Component

Description

(1)

Security cable slot

Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.

(2)

External monitor port

Connects an external VGA monitor or projector.

(3)

Expansion port 3

Connects the computer to an optional docking device
or an optional expansion product.
NOTE: The computer has only one expansion port.
The term expansion port 3 describes the type of
expansion port.

(4)

RJ-45 (network) jack

Connects a network cable.

(5)

HDMI port

Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or
audio component.

(6)

eSATA/USB port

Connects an optional high-performance eSATA
component, such as an eSATA external hard drive, or
an optional USB device.

(7)

USB port

Connects an optional USB device.

(8)

1394 port (select models only)

Connects an optional IEEE 1394 or 1394a device, such
as a camcorder.

(9)

Digital Media Slot light

On: A digital card is being accessed.

(10)

Digital Media Slot

Supports the following optional digital card formats:
Secure Digital (SD) Memory Card, MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick Pro (MSP),
xD-Picture Card (XD), xD-Picture Card (XD) Type H,
xD-Picture Card (XD) Type M.

(11)

ExpressCard slot

Supports optional ExpressCard/54 cards.

Left-side components

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Bottom components

Item

Component

Description

(1)

Battery bay

Holds the battery.

(2)

Integrated subwoofer

Contains the subwoofer speaker.

(3)

Vents (5)

Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.

(4)

Hard drive, memory module, and WLAN
module compartment

Holds the hard drive, the memory module slots, and the
WLAN module (select models only).
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country
or region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact technical
support through Help and Support.

(5)

Battery release latch

Chapter 2 External component identification

Releases the battery from the battery bay.

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Service tag
The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number needed to locate documents, drivers, and support for
the computer.
(5) Warranty period: Describes the duration of the warranty period for the computer.

Service tag

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Computer major components

Chapter 3 Illustrated parts catalog

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Item

Description

Spare part number

(1)

17.0-inch display assemblies (include webcam, microphone, and wireless antenna transceivers and cables):
For use only with computer models equipped with AMD processors:
●

WSXGA+ AntiGlare display assembly with webcam and 2 microphones

497104-001

●

WXGA AntiGlare display assembly with webcam and 2 microphones

497103-001

●

WSXGA+ BrightView display assembly with webcam and 2 microphones

488881-001

●

WXGA BrightView display assembly with webcam and 2 microphones

488880-001

For use only with computer models equipped with Intel processors:
●

WSXGA+ AntiGlare display assembly with webcam and 2 microphones

480378-001

●

WXGA AntiGlare display assembly with webcam and 2 microphones

480377-001

●

WSXGA+ BrightView display assembly with webcam and 2 microphones

480376-001

●

WXGA BrightView display assembly with webcam and 2 microphones

480375-001

NOTE: See Display assembly components on page 27 for more information on display assembly spare
part numbers.
(2)

(3)

Switch covers (include power button board and cable and LED board and cable)
For use only with computer models equipped with AMD processors

480469-001

For use only with computer models equipped with Intel processors

485605-001

Keyboards:
For use only with computer models equipped with AMD processors:
●

For use in Denmark, Norway, and Sweden

483275-DH1

●

For use in France

483275-051

●

For use in French Canada

483275-121

●

For use in Germany

483275-041

●

For use in Italy

483275-061

●

For use in the Netherlands

483275-B31

●

For use in Portugal

483275-131

●

For use in Saudi Arabia

483275-171

●

For use in Spain

483275-071

●

For use in Switzerland

483275-111

●

For use in Turkey

483275-141

●

For use in the United Kingdom

483275-031

●

For use in the United States

483275-001

For use with all computer models:
●

For use in Asia/Pacific countries and regions

483275-371

●

For use in Belgium

483275-A41

Computer major components

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Item

(4)

Description

Spare part number

●

For use in Brazil

483275-201

●

For use in the Czech Republic

483275-221

●

For use in Europe, the Middle East, and Africa

483275-021

●

For use in Greece

483275-151

●

For use in Hong Kong

483275-AC1

●

For use in Israel

483275-BB1

●

For use in Japan

483275-291

●

For use in Latin America

483275-161

●

For use in the People's Republic of China

483275-AA1

●

For use in Russia

483275-251

●

For use in Thailand

483275-281

Bluetooth® module

483113-001

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module
cable. The Bluetooth module cable is included in the Cable Kit, spare part number
480474-001.
Cable Kit, includes:
NOTE:

See Cable Kit on page 32 for more Cable Kit spare part information.

(5a)

Bluetooth module cable

(5b)

Power connector cable

(5c)

Modem module cable (includes an RJ-11 jack)

(5d)

TV tuner module cable

(6)

Speaker assembly

(7)

Top covers:

(8)

480474-001

480470-001

For use only with computer models equipped with a fingerprint reader

480466-001

For use only with computer models not equipped with a fingerprint reader

480465-001

TouchPad on/off button board (includes cable)

481392-001

Plastics Kit, includes:

480467-001

NOTE:

See Plastics Kit on page 31 for more Plastics Kit spare part information.

(9a)

ExpressCard slot bezel

(9b)

Accessory cover

(10)

TouchPad button board (includes 2 cables)

(11)

System boards (include replacement thermal material):

491972-001

For use only with computer models equipped with AMD processors:

●

With RX781 Northbridge and ATI HD3450 discrete graphics subsystem memory

486541-001

●

With M780G Northbridge and UMA graphics subsystem memory

486542-001

Chapter 3 Illustrated parts catalog

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Item

Description

Spare part number

For use only with computer models equipped with Intel processors:

(12)

●

With PM45 Northbridge and nVidia NB9P-GS discrete graphics subsystem
memory and 512-GB of graphics subsystem memory

480365-001

●

With PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem
memory and 256-GB of graphics subsystem memory

480366-001

Modem modules:

NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is
included in the Cable Kit, spare part number 480474-001.

(13)

For use in all countries and regions except Australia and New Zealand

461749-001

For use only in Australia and New Zealand

461749-011

USB boards (includes cable):
For use only with computer models equipped with AMD processors

488886-001

For use only with computer models equipped with Intel processors

480479-001

(14)

Audio/infrared board (includes cable)

480477-001

(15)

WLAN modules:
For use only with computer models equipped with AMD processors:
●

Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States

●

Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
482260-002
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

482260-001

Computer major components

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Item

Description

Spare part number

●

Broadcom 4321 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States

453730-001

●

Broadcom 4321 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

453730-002

●

Atheros AR2425 802.11b/g for use in Antigua and Barbuda, Barbados, Belize,
Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago,
the U.S. Virgin Islands, and the United States

459339-001

●

Atheros AR2425 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines,
Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,

459339-002

Chapter 3 Illustrated parts catalog

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Item

Description

Spare part number

St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

For use only with computer models equipped with Intel processors:
●

Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia,
and the Ukraine

482957-001

●

Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries
and regions except Pakistan, Russia, and the Ukraine

480985-001

●

Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States

487330-001

●

487330-002
Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

●

Broadcom 4322 802.11a/b/g/n WLAN module for use in Japan

487330-291

●

Broadcom 4322 802.11a/b/g/n WLAN module for use in South Korea

464382-AD1

●

Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda,
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States

459263-001

●

Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China,

459263-002

Computer major components

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Item

Description

Spare part number

Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

(16)

Heat sinks (include replacement thermal material):
For use only with computer models equipped with AMD processors:
●

For use only with computer models equipped with graphics subsystems with
discrete memory

488879-001

●

For use only with computer models equipped with graphics subsystems with
UMA memory

490503-001

For use only with computer models equipped with Intel processors:
●

For use only with computer models equipped graphics subsystems with 512-MB
of discrete memory

480472-001 and
481144-001

●

For use only with computer models equipped graphics subsystems with 256-MB
of discrete memory

480473-001

(17)

Fingerprint reader board (includes cable)

(18)

TV tuner modules:

480476-001

NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner module cable
is included in the Cable Kit, spare part number 480474-001.
DVB-T TV tuner module

482899-003

DVD-T/ANG TV tuner module

482899-002

NTSC/ATSC/ANG TV tuner module

482899-001

TV tuner external antenna cables (not illustrated):

(19)

With F-PAL jack

482900-002

With PAL jack

482900-001

Fans:
For use only with computer models equipped with AMD processors

Chapter 3 Illustrated parts catalog

488885-001

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Item

Description

Spare part number

For use only with computer models equipped with Intel processors

480481-001

(20)

Subwoofer (includes 2 mounting grommets)

480471-001

(21)

Processors (include replacement thermal material):
AMD processors:
●

Turion Ultra ZM86 2.40-GHz

480854-001

●

Turion Ultra ZM82 2.20-GHz

480852-001

●

Turion Ultra ZM80 2.10-GHz

480851-001

●

Turion RM70 2.00-GHz

480857-001

●

Athlon QL60 1.90-GHz

480856-001

Intel processors:

(22)

●

Intel Core2 Duo 2.80-GHz

481377-001

●

Intel Core2 Duo 2.53-GHz

481374-001

●

Intel Core2 Duo 2.40-GHz

481375-001

●

Intel Core2 Duo 2.26-GHz

481376-001

●

Intel Core2 Duo 2.00-GHz

491000-001

Base enclosures (include 6 rubber feet):
For use with all computer models:
For use only with computer models equipped with a 1394 port, modem module, and
TV tuner module

490038-001

For use only with computer models equipped with a 1394 port and modem module,
but not a TV tuner module

490040-001

For use only with computer models equipped with a 1394 port and TV tuner module,
but not a modem module

490039-001

For use only with computer models equipped with a 1394 port, but not a modem module
or a TV tuner module

480464-001

For use only with computer models equipped with AMD processors:

(23)

For use only with computer models equipped with a 1394 port, modem module, and
TV tuner module

490030-001 and
490034-001

For use only with computer models equipped with a 1394 port and modem module,
but not a TV tuner module

490032-001 and
490036-001

For use only with computer models equipped with a 1394 port and TV tuner module,
but not a modem module

490031-001 and
490035-001

For use only with computer models equipped with a 1394 port, but not a modem module
or a TV tuner module (include 6 rubber feet)

490033-001 and
492546-001

Rubber Kit (not illustrated, includes 6 base enclosure rubber feet)

480480-001

Optical drives (include a bezel and an optical drive bracket):
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer

480461-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

480459-001

Computer major components

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Item

(24)

Spare part number

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive

480458-001

Hard drives (include bracket):
320-GB, 5400-rpm

480456-001

250-GB, 5400-rpm

480455-001

160-GB, 7200-rpm

480454-001

160-GB, 5400-rpm

480453-001

120-GB, 5400-rpm

480452-001

Hard Drive Hardware Kit (not illustrated, includes bracket and screws)

480457-001

(25)

RTC battery

480468-001

(26)

Memory modules (667-MHz, PC2-6400, 1-DIMM):

(27)

Description

2048-MB memory module

480382-001

1024-MB memory module

480381-001

512-MB memory module

480380-001

Batteries:
8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models

480385-001

6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with
AMD processors

486766-001

Chapter 3 Illustrated parts catalog

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Display assembly components

The HP Pavilion dv7 Entertainment PC offers 2 types of display assemblies. Component spare parts
are listed in this section for AntiGlare display assemblies and BrightView display assemblies.

AntiGlare display assembly spare parts

Item

Description

Spare part number

(1)

Display enclosures (include wireless antenna transceivers and cables):
For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes
3 wireless antenna transceivers and cables)

490504-001

For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN
modules (includes 2 wireless antenna transceivers and cables)

480490-001

(2)

Display inverter cover

485606-001

(3)

Webcam/microphone module

480446-001

(4)

Display inverter

480447-001

(5)

Wireless antenna transceiver and cable sets:

(6)

For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes
3 wireless antenna transceivers and cables)

489804-001

For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN
modules (includes 2 wireless antenna transceivers and cables)

487748-001

Display hinges (includes left and right hinges)

498136-001

Display Cable Kit (includes display panel cable)

480449-001

Display assembly components

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Item

Description

Spare part number

Display Rubber Kit (not illustrated, includes display bezel rubber screw covers)

495896-001

Display Screw Kit (not illustrated)

490502-001

Chapter 3 Illustrated parts catalog

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BrightView display assembly spare parts

Item

Description

Spare part number

(1)

Display bezel (includes logo and display lid switch actuator magnet)

480444-001

(2)

Webcam/microphone module

480446-001

(3)

Display hinges (includes left and right hinges)

480448-001

(4)

Display inverter

480447-001

(5)

BrightView display panels (include display panel cable):
For use only with computer models equipped with WSXGA+ display panels

480441-001

For use only with computer models equipped with WXGA display panels

480440-001

Display assembly components

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Item

Description

(6)

Wireless antenna transceivers and cables:

(7)

Spare part number

For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes
3 wireless antenna transceivers and cables)

489804-001

For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN
modules (includes 2 wireless antenna transceivers and cables)

487748-001

Display enclosures (include wireless antenna transceivers and cables and logo LED board and cable):
For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes
3 wireless antenna transceivers and cables)

480445-001

For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN
modules (includes 2 wireless antenna transceivers and cables)

488884-001

Display Cable Kit (not illustrated, includes display panel cable)

480474-001

Display Rubber Kit (not illustrated, includes display bezel rubber screw covers)

480442-001

Display Screw Kit (not illustrated)

480443-001

Chapter 3 Illustrated parts catalog

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Plastics Kit

Item

Description

Spare part number

Plastics Kit

480467-001

(1)

ExpressCard slot bezel

(2)

Accessory cover (includes 6 captive screws, secured by C-clips)

Plastics Kit

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Cable Kit

Item

Description

Spare part number

Cable Kit

480474-001

(1)

Bluetooth module cable

(2)

Power connector cable

(3)

Modem module cable (includes an RJ-11 connector)

(4)

TV tuner module cable

Chapter 3 Illustrated parts catalog

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Mass storage devices

Item

Description

(1)

Hard drives (include bracket):

(2)

Spare part number

320-GB, 5400-rpm

480456-001

250-GB, 5400-rpm

480455-001

160-GB, 7200-rpm

480454-001

160-GB, 5400-rpm

480453-001

120-GB, 5400-rpm

480452-001

Optical drives (include a bezel and an optical drive bracket):
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer

480461-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

480459-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive

480458-001

Mass storage devices

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Miscellaneous parts
Description

Spare part number

AC adapters

90-W AC adapter (for use only with computer models equipped with graphics subsystems with
discrete memory)

463955-001

65-W AC adapter (for use only with computer models equipped with graphics subsystems with
UMA memory)

463958-001

CAT5E cable

454619-001

Wired headset with volume control

371693-003

Optical mouse

436238-001

Wireless laser mouse (includes infrared transceiver)

430958-001

Power cords:
For use in Argentina

490371-D01

For use in Australia and New Zealand

490371-011

For use in Denmark

490371-081

For use in Europe, the Middle East, and Africa

490371-021

For use in India

490371-D61

For use in Israel

490371-BB1

For use in Italy

490371-061

For use in Switzerland

490371-291

For use in the People's Republic of China

490371-AA1

For use in South Africa

490371-AR1

For use in South Korea

490371-AD1

For use in Switzerland

490371-111

For use in the United Kingdom

490371-031

For use in the United States

490371-001

Remote controls

Full-function remote control

465540-001

Full-function remote control with teletext

464793-001

Thin profile remote control (fits into ExpressCard slot)

465541-001

Screw Kit, includes:

480475-001

●

Phillips PM3.0×4.0 screw

●

Phillips PM2.5×13.0 screw

●

Phillips PM2.5×6.0 captive screw

●

Phillips PM2.5×6.0 screw

Chapter 3 Illustrated parts catalog

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Description
●

Phillips PM2.5×5.0 screw

●

Phillips PM2.5×4.0 broad-head screw

●

Phillips PM2.5×4.0 screw

●

Phillips PM2.0×10.0 captive screw

●

Phillips PM2.0×4.0 screw

●

Phillips PM2.0×3.0 broad-head screw

Spare part number

Sequential part number listing
Spare part
number

Description

371693-001

Wired headset with volume control

430958-001

Wireless laser mouse (includes infrared transceiver)

436238-001

Optical mouse

453730-001

Broadcom 4321 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD
processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States

453730-002

Broadcom 4321 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD
processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

454619-001

CAT5E cable

459263-001

Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with Intel
processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States

459263-002

Sequential part number listing

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Spare part
number

Description

the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

459339-001

Atheros AR2425 802.11b/g for use only with computer models equipped with AMD processors in
Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States

459339-002

Atheros AR2425 802.11b/g for use only with computer models equipped with AMD processors in
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,
El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

461749-001

Modem module for use in all countries and regions except Australia and New Zealand
NOTE: The modem module spare part kits do not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 480474-001.

461749-011

Modem module for use only in Australia and New Zealand
NOTE: The modem module spare part kits do not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 480474-001.

463955-001

90-W AC adapter (for use only with computer models equipped with graphics subsystems with
discrete memory)

463958-001

65-W AC adapter (for use only with computer models equipped with graphics subsystems with
UMA memory)

Chapter 3 Illustrated parts catalog

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Spare part
number

Description

464382-AD1

Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel
processors in South Korea

464793-001

Full-function remote control with teletext

465540-001

Full-function remote control

465541-001

Thin profile remote control (fits into ExpressCard slot)

480365-001

System board with PM45 Northbridge and nVidia NB9P-GS discrete graphics subsystem memory and
512-GB of graphics subsystem memory for use only with computer models equipped with Intel processors
(includes replacement thermal material)

480366-001

System board with PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem memory and
256-GB of graphics subsystem memory for use only with computer models equipped with Intel processors
(includes replacement thermal material)

480375-001

17.0-inch WXGA BrightView display assembly with webcam and 2 microphones for use only with computer
models equipped with an Intel processor (includes webcam, microphone, and wireless antenna
transceivers and cables)

480376-001

17.0-inch WSXGA+ BrightView display assembly with webcam and 2 microphones for use only with
computer models equipped with an Intel processor (includes webcam, microphone, and wireless antenna
transceivers and cables)

480377-001

17.0-inch WXGA AntiGlare display assembly with webcam and 2 microphones for use only with computer
models equipped with an Intel processor (includes webcam, microphone, and wireless antenna
transceivers and cables)

480378-001

17.0-inch WSXGA+ AntiGlare display assembly with webcam and 2 microphones for use only with
computer models equipped with an Intel processor (includes webcam, microphone, and wireless antenna
transceivers and cables)

480380-001

512-MB memory module (667-MHz, PC2-6400, 1-DIMM)

480381-001

1024-MB memory module (667-MHz, PC2-6400, 1-DIMM)

480382-001

2048-MB memory module (667-MHz, PC2-6400, 1-DIMM)

480385-001

8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models

480440-001

WXGA BrightView display panel for use only with computer models equipped with BrightView display
assemblies (includes display panel cable)

480441-001

WSXGA+ BrightView display panel for use only with computer models equipped with BrightView display
assemblies (includes display panel cable)

480442-001

Display Rubber Kit for use only with computer models equipped with BrightView display assemblies
(includes display bezel rubber screw covers)

480443-001

Display Screw Kit for use only with computer models equipped with BrightView display assemblies

480444-001

Display bezel for use only with computer models equipped with BrightView display assemblies (includes
logo and display lid switch actuator magnet)

480445-001

Display enclosure for use only with computer models equipped with BrightView display assemblies

480446-001

Webcam/microphone module

480447-001

Display inverter

480448-001

Display hinges for use only with computer models equipped with BrightView display assemblies (includes
left and right hinges)

480449-001

Display Cable Kit (includes display panel cable)

Sequential part number listing

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Description

480452-001

120-GB, 5400-rpm hard drive (includes bracket)

480453-001

160-GB, 5400-rpm hard drive (includes bracket)

480454-001

160-GB, 7200-rpm hard drive (includes bracket)

480455-001

250-GB, 5400-rpm hard drive (includes bracket)

480456-001

320-GB, 5400-rpm hard drive (includes bracket)

480457-001

Hard Drive Hardware Kit (includes bracket and screws)

480458-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive

480459-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

480461-001

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer

480464-001

Base enclosure for use with all computer models equipped with a 1394 port, but not a modem module or
a TV tuner module (includes 6 rubber feet)

480465-001

Top cover for use only with computer models not equipped with a fingerprint reader

480466-001

Top cover for use only with computer models equipped with a fingerprint reader

480467-001

Plastics Kit
NOTE: See Plastics Kit on page 31 for more Plastics Kit spare part information.

480468-001

RTC battery

480469-001

Switch cover for use only with computer models equipped with AMD processors (includes power button
board and cable and LED board and cable)

480470-001

Speaker assembly

480471-001

Subwoofer (includes 2 mounting grommets)

480472-001

Heat sink for use only with computer models equipped with Intel processors and graphics subsystems
with 512-MB of discrete memory (includes replacement thermal material)

480473-001

Heat sink for use only with computer models equipped with Intel processors and graphics subsystems
with 256-MB of discrete memory (includes replacement thermal material)

480474-001

Cable Kit
NOTE: See Cable Kit on page 32 for more Cable Kit spare part information.

480475-001

Screw Kit

480476-001

Fingerprint reader board (includes cable)

480477-001

Audio/infrared board (includes cable)

480479-001

USB board for use only with computer models equipped with Intel processors (includes cable)

480480-001

Rubber Kit (includes 6 base enclosure rubber feet)

480481-001

Fan for use only with computer models equipped with Intel processors

480490-001

Display enclosure for use only with computer models equipped with AntiGlare display assembies and
802.11a/b/g and 802.11b/g WLAN modules (includes 2 wireless antenna transceivers and cables)

480851-001

AMD Turion Ultra ZM80 2.10-GHz processor (includes replacement thermal material)

480852-001

AMD Turion Ultra ZM82 2.20-GHz processor (includes replacement thermal material)

Chapter 3 Illustrated parts catalog

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Spare part
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Description

480854-001

AMD Turion Ultra ZM86 2.40-GHz processor (includes replacement thermal material)

480856-001

AMD Athlon QL60 1.90-GHz processor (includes replacement thermal material)

480857-001

AMD Turion RM70 2.00-GHz processor (includes replacement thermal material)

480985-001

Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel
processors in all countries and regions except Pakistan, Russia, and the Ukraine

481144-001

Heat sink for use only with computer models equipped with Intel processors and graphics subsystems
with 512-MB of discrete memory (includes replacement thermal material)

481374-001

Intel Core2 Duo 2.53-GHz processor (includes replacement thermal material)

481375-001

Intel Core2 Duo 2.40-GHz processor (includes replacement thermal material)

481376-001

Intel Core2 Duo 2.26-GHz processor (includes replacement thermal material)

481377-001

Intel Core2 Duo 2.80-GHz processor (includes replacement thermal material)

481392-001

TouchPad on/off button board (includes cable)

482260-001

Atheros AR9280 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD
processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States

482260-002

Atheros AR9280 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD
processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

482899-001

NTSC/ATSC/ANG TV tuner module
NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner
module cable is included in the Cable Kit, spare part number 480474-001.

482899-002

DVD-T/ANG TV tuner module
NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner
module cable is included in the Cable Kit, spare part number 480474-001.

482899-003

DVB-T TV tuner module
NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner
module cable is included in the Cable Kit, spare part number 480474-001.

Sequential part number listing

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Spare part
number

Description

482900-001

TV tuner external antenna cable with PAL jack

482900-002

TV tuner external antenna cable with F-PAL jack

482957-001

Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only with computer models equipped with Intel
processors only in Pakistan, Russia, and the Ukraine

483113-001

Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 480474-001. See Cable Kit on page 32 for
more Cable Kit spare part information.

483275-001

Keyboard for use only with computer models equipped with AMD processors in the United States

483275-021

Keyboard for use with all computer models in Europe, the Middle East, and Africa

483275-031

Keyboard for use only with computer models equipped with AMD processors in the United Kingdom

483275-041

Keyboard for use only with computer models equipped with AMD processors in Germany

483275-051

Keyboard for use only with computer models equipped with AMD processors in France

483275-061

Keyboard for use only with computer models equipped with AMD processors in Italy

483275-071

Keyboard for use only with computer models equipped with AMD processors in Spain

483275-111

Keyboard for use only with computer models equipped with AMD processors in Switzerland

483275-121

Keyboard for use only with computer models equipped with AMD processors in French Canada

483275-131

Keyboard for use only with computer models equipped with AMD processors in Portugal

483275-141

Keyboard for use only with computer models equipped with AMD processors in Turkey

483275-151

Keyboard for use with all computer models in Greece

483275-161

Keyboard for use with all computer models in Latin America

483275-171

Keyboard for use only with computer models equipped with AMD processors in Saudi Arabia

483275-201

Keyboard for use with all computer models in Brazil

483275-221

Keyboard for use with all computer models in the Czech Republic

483275-251

Keyboard for use with all computer models in Russia

483275-281

Keyboard for use with all computer models in Thailand

483275-291

Keyboard for use with all computer models in Japan

483275-371

Keyboard for use with all computer models in Asia/Pacific countries and regions

483275-A41

Keyboard for use with all computer models in Belgium

483275-AA1

Keyboard for use with all computer models in the People's Republic of China

483275-AC1

Keyboard for use with all computer models in Hong Kong

483275-B31

Keyboard for use only with computer models equipped with AMD processors in the Netherlands

483275-BB1

Keyboard for use with all computer models in Israel

483275-DH1

Keyboard for use only with computer models equipped with AMD processors in Denmark, Norway,
and Sweden

Chapter 3 Illustrated parts catalog

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Spare part
number

Description

485605-001

Switch cover for use only with computer models equipped with Intel processors (includes power button
board and cable and LED board and cable)

485606-001

Display inverter cover

486541-001

System board with RX781 Northbridge and ATI HD3450 graphics subsystem with discrete memory for
use only with computer models equipped with AMD processors (includes replacement thermal material)

486542-001

System board with M780G Northbridge and UMA graphics subsystem memory for use only with computer
models equipped with AMD processors (includes replacement thermal material)

486766-001

6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with AMD processors

487330-001

Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel
processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States

487330-002

Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel
processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

487330-291

Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel
processors in Japan

487748-001

Wireless antenna transceivers and cables for use with computer models equipped with 802.11a/b/g and
802.11b/g WLAN modules (includes 2 wireless antenna transceivers and cables)

488879-001

Heat sink for use only with computer models equipped with AMD processors and graphics subsystems
with discrete memory (includes replacement thermal material)

488880-001

17.0-inch WXGA BrightView display assembly with webcam and 2 microphones for use only with computer
models equipped with AMD processors (includes webcam, microphone, and wireless antenna
transceivers and cables)

488881-001

17.0-inch WSXGA+ BrightView display assembly with webcam and 2 microphones for use only with
computer models equipped with AMD processors (includes webcam, microphone, and wireless antenna
transceivers and cables)

488884-001

Display enclosure for use with computer models equipped with a BrightView display assemblhy and
802.11a/b/g and 802.11b/g WLAN modules (includes 2 wireless antenna transceivers and cables and
logo LED board and cable)

488885-001

Fan for use only with computer models equipped with AMD processors

Sequential part number listing

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Spare part
number

Description

488886-001

USB board for use only with computer models equipped with AMD processors (includes cable)

489804-001

Wireless antenna transceiver and cable sets

490030-001

Base enclosure for use only with computer models equipped with AMD processors and a 1394 port,
modem module, and TV tuner module (includes 6 rubber feet)

490031-001

Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and
TV tuner module, but not a modem module (includes 6 rubber feet)

490032-001

Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and
modem module, but not a TV tuner module (includes 6 rubber feet)

490033-001

Base enclosure for use only with computer models equipped with AMD processors and a 1394 port, but
not a modem module or a TV tuner module (includes 6 rubber feet)

490034-001

Base enclosure for use only with computer models equipped with AMD processors and a 1394 port,
modem module, and TV tuner module (includes 6 rubber feet)

490035-001

Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and
TV tuner module, but not a modem module (includes 6 rubber feet)

490036-001

Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and
modem module, but not a TV tuner module (includes 6 rubber feet)

490038-001

Base enclosure for use with all computer models equipped with AMD processors and a 1394 port, modem
module, and TV tuner module (includes 6 rubber feet)

490039-001

Base enclosure for use with all computer models equipped with AMD processors and a 1394 port and TV
tuner module, but not a modem module (includes 6 rubber feet)

490040-001

Base enclosure for use with all computer models equipped with AMD processors and a 1394 port and
modem module, but not a TV tuner module (includes 6 rubber feet)

490371-001

Power cord for use in the United States

490371-011

Power cord for use in Australia and New Zealand

490371-021

Power cord for use in Europe, the Middle East, and Africa

490371-031

Power cord for use in the United Kingdom

490371-061

Power cord for use in Italy

490371-081

Power cord for use in Denmark

490371-111

Power cord for use in Switzerland

490371-291

Power cord for use in Japan

490371-AA1

Power cord for use in the People's Republic of China

490371-AD1

Power cord for use in South Korea

490371-AR1

Power cord for use in South Africa

490371-BB1

Power cord for use in Israel

490371-D01

Power cord for use in Argentina

490371-D61

Power cord for use in India

490502-001

Display Screw Kit for use only with computer models equipped with AntiGlare display assemblies

490503-001

Heat sink for use only with computer models equipped with AMD processors and graphics subsystems
with UMA memory (includes replacement thermal material)

Chapter 3 Illustrated parts catalog

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Spare part
number

Description

490504-001

Display enclosure for use only with computer models equipped with an AntiGlare display assembly and
an 802.11a/b/g/n WLAN modules (includes 3 wireless antenna transceivers and cables) (includes wireless
antenna transceivers and cables)

491000-001

Intel Core2 Duo 2.00-GHz processor (includes replacement thermal material)

491972-001

TouchPad button board (includes 2 cables)

492546-001

Base enclosure for use only with computer models equipped with AMD processors and a 1394 port, but
not a modem module or a TV tuner module (includes 6 rubber feet)

495896-001

Display Rubber Kit for use only with computer models equipped with an AntiGlare display assembly
(includes display bezel rubber screw covers)

497103-001

17.0-inch WXGA AntiGlare display assembly for use only with computer models equipped with AMD
processors (include webcam, microphone, and wireless antenna transceivers and cables)

497104-001

17.0-inch WXGA AntiGlare display assembly for use only with computer models equipped with AMD
processors (include webcam, microphone, and wireless antenna transceivers and cables)

498136-001

Display hinges for use only with computer models equipped with an AntiGlare display assembly (includes
left and right hinges)

Sequential part number listing

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4 Removal and replacement
procedures
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Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Flat-bladed screwdriver

Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.

Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.

Chapter 4 Removal and replacement procedures

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Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme
care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Preliminary replacement requirements

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Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event

10%

40%

55%

Walking across carpet

35,000 V

15,000 V

7,500 V

Walking across vinyl floor

12,000 V

5,000 V

3,000 V

Motions of bench worker

6,000 V

800 V

400 V

Removing DIPS from plastic tube

2,000 V

700 V

400 V

Removing DIPS from vinyl tray

11,500 V

4,000 V

2,000 V

Removing DIPS from Styrofoam

14,500 V

5,000 V

3,500 V

Removing bubble pack from PCB

26,500 V

20,000 V

7,000 V

Packing PCBs in foam-lined box

21,000 V

11,000 V

5,000 V

Chapter 4 Removal and replacement procedures

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Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:
●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials are
selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines
Follow these grounding workstation guidelines:
●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements

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Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:
●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material

Use

Voltage protection level

Antistatic plastic

Bags

1,500 V

Carbon-loaded plastic

Floor mats

7,500 V

Metallized laminate

Floor mats

5,000 V

Chapter 4 Removal and replacement procedures

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Unknown user password

If the computer you are servicing has an unknown user password, follow these steps to clear the
password.
NOTE:

These steps also clear CMOS.

Before disassembling the computer, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the RTC battery (see RTC battery on page 60).

Wait approximately 5 minutes.

Replace the RTC battery and reassemble the computer.

Connect AC power to the computer. Do not reinsert any batteries at this time.

Turn on the computer.

All passwords and all CMOS settings have been cleared.

Preliminary replacement requirements

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Component replacement procedures
This chapter provides removal and replacement procedures.

There are as many as 115 screws, in 10 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.

Service tag

The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number needed to locate documents, drivers, and support for the
computer.
(5) Warranty period: Describes the duration of the warranty period for the computer.

Chapter 4 Removal and replacement procedures

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Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare
part number 480480-001. There are 6 rubber feet that attach to the base enclosure in the locations
shown in the following illustration.

Battery
Description

Spare part number

8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models

480385-001

6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with AMD
processors

486766-001

Before disassembling the computer, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery:
1.

Turn the computer upside down on a flat surface.

Slide the battery release latch (1) to release the computer.

Component replacement procedures

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3.

Pivot the battery (2) upward and remove it (3) from the computer.

To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge of
the battery downward until it is seated. The battery release latch automatically locks the battery
into place.

Chapter 4 Removal and replacement procedures

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Webcam/microphone module
NOTE:

This section applies only to computer models equipped with BrightView display assemblies.

NOTE: If it has been determined that the webcam/microphone module is the component that must be
replaced to complete the computer repair, the display assembly does not have to be removed. Follow
the procedures in this section to replace the webcam/microphone module. For information on replacing
the display assembly and other display assembly internal components, see Display assembly
on page 73.
Description

Spare part number

Webcam/microphone module

480446-001

Before removing the webcam/microphone module, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the webcam/microphone module:
1.

Turn the computer display-side up, with the front toward you.

Open the computer as far as possible.

Flex the inside edges of the top edge (1) and the left and right upper corners (2) of the display bezel
until the bezel disengages from the display enclosure.

Release the display bezel top edge (3) from the display enclosure.

Component replacement procedures

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5.

Release the webcam/microphone module (1) from the display enclosure as far as the webcam/
microphone module cable allows.

Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.

Remove the webcam/microphone module.

Reverse this procedure to install the webcam/microphone module.

Optical drive
NOTE:

All optical drive spare part kits include an optical drive bezel and bracket.

Description

Spare part number

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer

480461-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

480459-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive

480458-001

Before removing the optical drive, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the optical drive:

Position the computer with the front toward you.

Remove the Phillips PM2.5×5.0 screw (1) that secures the optical drive to the computer.

Chapter 4 Removal and replacement procedures

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3.

Insert a thin tool, such as a paper clip (2), into the disc tray release access hole. (The optical drive
disc tray is partially ejected from the optical drive.)

Use the disc tray frame to slide the optical drive (3) out of the computer.

Remove the optical drive.

If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive
bracket toward you.

Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the
optical drive.

Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

Component replacement procedures

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Hard drive

NOTE:

All hard drive spare part kits include a hard drive bracket.

Description

Spare part number

320-GB, 5400-rpm

480456-001

250-GB, 5400-rpm

480455-001

160-GB, 7200-rpm

480454-001

160-GB, 5400-rpm

480453-001

120-GB, 5400-rpm

480452-001

Hard Drive Hardware Kit (includes bracket and screws)

480457-001

Before removing the hard drive, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the hard drive:

Position the computer with the front toward you.

Loosen the six Phillips PM2.5×6.0 captive screws (1) that secure the accessory cover to the
computer.

Lift the rear edge of the accessory cover (2), swing it up and forward, and then remove the
cover (3). The accessory cover is included in the Plastics Kit, spare part number 480467-001.

Remove the three Phillips PM2.5×4.0 screws (1) that secure each hard drive to the computer.

Chapter 4 Removal and replacement procedures

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5.

Use the Mylar tabs (2) to disconnect the hard drives (3) from the computer.

Remove the hard drives (4) from the computer by lifting them straight up.

If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0
screws (1) that secure the hard drive bracket to the hard drive.

Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

Component replacement procedures

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TV tuner module

NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner
module cable is included in the Cable Kit, spare part number 480474-001.
NOTE: The TV tuner external antenna cables are available using spare part numbers 482900-001
(with F-PAL jack) and 482900-002 (with PAL jack).
Description

Spare part number

DVB-T TV tuner module

482899-003

DVD-T/ANG TV tuner module

482899-002

NTSC/ATSC/ANG TV tuner module

482899-001

Before removing the TV tuner module, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the accessory cover (see Hard drive on page 56).

Remove the TV tuner module:

Disconnect the TV tuner module antenna cable (1) from the terminal on the TV tuner module.

Remove the two Phillips PM2.0×4.0 screws (2) that secure the TV tuner module to the computer.
(The edge of the module opposite the slot rises away from the computer.)

Chapter 4 Removal and replacement procedures

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3.

Remove the TV tuner module (3) by pulling the module away from the slot at an angle.

NOTE: The TV tuner module is designed with a notch (4) to prevent incorrect insertion into the
TV tuner module slot.

Reverse this procedure to install the TV tuner module.

Component replacement procedures

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RTC battery

NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all
passwords and CMOS settings to be cleared.
Description

Spare part number

RTC battery

480468-001

Before removing the RTC battery, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the accessory cover (see Hard drive on page 56).

Remove the RTC battery:
1.

Disconnect the RTC battery cable (1) from the system board.

Remove the RTC battery (2) from the rubber clip built into the system board.

Reverse this procedure to install the RTC battery. Be sure that the RTC battery is installed with the “+”
sign facing up.

Chapter 4 Removal and replacement procedures

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WLAN module
Description

Spare part number

WLAN modules for use only with computer models equipped with AMD processors:
Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize,
Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States

482260-001

Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

482260-002

Broadcom 4321 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize,
Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States

453730-001

Broadcom 4321 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

453730-002

Component replacement procedures

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Description

Spare part number

Atheros AR2425 802.11b/g for use in Antigua and Barbuda, Barbados, Belize, Canada,
the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States

459339-001

Atheros AR2425 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra, Angola,
459339-002
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
WLAN modules for use only with computer models equipped with Intel processors:
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine

482957-001

Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use only with computer models equipped
with Intel processors in all countries and regions except Pakistan, Russia, and the Ukraine

480985-001

Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize,
Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States

487330-001

Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with 487330-002
Intel processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Chapter 4 Removal and replacement procedures

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Description

Spare part number

Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with
Intel processors in Japan

487330-291

Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with
Intel processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

459263-001

Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with
Intel processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

459263-002

Broadcom 4322 802.11a/b/g/n WLAN module for use in South Korea

464382-AD1

Before removing the WLAN module, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the accessory cover (see Hard drive on page 56).

Remove the WLAN module:
1.

Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The
white WLAN antenna cable is connected to the WLAN module “Aux” terminal.

Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures

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3.

Remove the WLAN module (3) by pulling it away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN
module slot.

Reverse this procedure to install a WLAN module.

Memory module
Description

Spare part number

2048-MB memory module (667-MHz, PC2-6400, 1-DIMM)

480382-001

1024-MB memory module (667-MHz, PC2-6400, 1-DIMM)

480381-001

512-MB memory module (667-MHz, PC2-6400, 1-DIMM)

480380-001

Before removing the memory module, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the accessory cover (see Hard drive on page 56).

Remove the memory module:
1.

Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)

Chapter 4 Removal and replacement procedures

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2.

Remove the module (2) by pulling it away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.

Reverse this procedure to install a memory module.

Component replacement procedures

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Switch cover
NOTE:

The switch cover includes the power button board and cable and LED board and cable.

Description

Spare part number

For use only with computer models equipped with AMD processors

480469-001

For use only with computer models equipped with Intel processors

485605-001

Before removing the switch cover, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the switch cover:
1.

Remove the following screws:
(1) Seven Phillips PM2.5×4.0 screws
(2) One Phillips PM2.5×13.0 screw

Turn the computer display-side up, with the front toward you.

Open the computer as far as possible.

Lift the rear edge of the switch cover (1) until it rests at an angle.

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5.

Slide the switch cover (2) back until it rests on the display.

Release the zero insertion force (ZIF) connector (1) to which the LED board cable is connected
and disconnect the cable from the LED board.

Remove the switch cover (2).

Reverse this procedure to install the switch cover.

Component replacement procedures

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Keyboard

For use in country or region

Spare part number

For use in country or region

Spare part number

For use with all computer models:
Denmark, Norway, and Sweden

483275-DH1

Saudi Arabia

483275-171

France

483275-051

Spain

483275-071

French Canada

483275-121

Switzerland

483275-111

Germany

483275-041

Turkey

483275-141

Italy

483275-061

The United Kingdom

483275-031

The Netherlands

483275-B31

The United States

483275-001

Portugal

483275-131

For use only with computer models equipped with AMD processors:
Asia Pacific countries and regions

483275-371

Japan

483275-291

Belgium

483275-A41

Latin America

483275-161

Brazil

483275-201

The Netherlands

483275-B31

The Czech Republic

483275-221

The People's Republic of China

483275-AA1

Denmark, Norway, and Sweden

483275-DH1

Portugal

483275-131

Europe, the Middle East,
and Africa

483275-021

Russia

483275-251

France

483275-051

Saudi Arabia

483275-171

French Canada

483275-121

Spain

483275-071

Germany

483275-041

Switzerland

483275-111

Greece

483275-151

Thailand

483275-281

Hong Kong

483275-AC1

Turkey

483275-141

Italy

483275-061

The United Kingdom

483275-031

Israel

483275-BB1

The United States

483275-001

Before removing the keyboard, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the accessory cover (see Hard drive on page 56).

Remove the switch cover (see Switch cover on page 66).

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Remove the keyboard:
1.

Turn the computer upside down, with the front toward you.

Remove the Phillips PM2.5×13.0 screw that secures the keyboard to the computer.

Turn the computer display-side up, with the front toward you.

Open the computer as far as possible.

Remove the three Phillips PM2.0×4.0 screws (1) and the Phillips PM2.0×3.0 broad-head
screw (2) that secure the keyboard to the computer.

Lift the rear edge of the keyboard (1) until it rests at an angle.

Component replacement procedures

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7.

Slide the keyboard (2) back to disengage the tabs on the front edge of the keyboard from the top
cover and rest it on the display.

Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard
cable (2).

Remove the keyboard.

Reverse this procedure to install the keyboard.

Chapter 4 Removal and replacement procedures

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Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 480474-001.
Description

Spare part number

Bluetooth module

483113-001

Before removing the Bluetooth module, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the switch cover (see Switch cover on page 66).

Remove the keyboard (see Keyboard on page 68)

Remove the following components:

Remove the Bluetooth module:
1.

Remove the two Phillips PM2.0×4.0 screws (1) that secure the Bluetooth module to the top cover.

Release the Bluetooth module (2) as far as the Bluetooth module cable allows.

Disconnect the Bluetooth module cable (3) from the Bluetooth module.

Remove the Bluetooth module.

Reverse this procedure to install the Bluetooth module.

Component replacement procedures

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Speaker assembly
Description

Spare part number

Speaker assembly

480470-001

Before removing the speaker assembly, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the switch cover (see Switch cover on page 66).

Remove the keyboard (see Keyboard on page 68).

Remove the speaker assembly:
1.

Disconnect the speaker assembly cable (1) from the power button board.

Remove the three Phillips PM2.5×4.0 screws (2) that secure the speaker assembly to the computer.

Remove the speaker assembly (3).

Reverse this procedure to install the speaker assembly.

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Display assembly

NOTE: All display assembly spare part include a webcam, microphone, and wireless antenna
transceivers and cables.

17.0-inch WSXGA+ AntiGlare display assembly for use only with computer models equipped with
AMD processors

497104-001

17.0-inch WXGA AntiGlare display assembly for use only with computer models equipped with
AMD processors

497103-001

17.0-inch WSXGA+ BrightView display assembly with webcam and 2 microphones for use only
with computer models equipped with AMD processors

488881-001

17.0-inch WXGA BrightView display assembly with webcam and 2 microphones for use only with
computer models equipped with AMD processors

488880-001

17.0-inch WSXGA+ AntiGlare display assembly with webcam and 2 microphones for use only with
computer models equipped with Intel processors

480378-001

17.0-inch WXGA AntiGlare display assembly with webcam and 2 microphones for use only with
computer models equipped with Intel processors

480377-001

17.0-inch WSXGA+ BrightView display assembly with webcam and 2 microphones for use only
with computer models equipped with Intel processors

480376-001

17.0-inch WXGA BrightView display assembly with webcam and 2 microphones for use only with
computer models equipped with Intel processors

480375-001

Before removing the display assembly, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the memory/WLAN module compartment cover (see Memory module on page 64).

Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 61).

Remove the following components:
a.

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Remove the display assembly:
1.

Disconnect the display panel cable (1) from the system board.

Component replacement procedures

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2.

Remove the wireless antenna cables (2) from the routing channels in the top cover.

CAUTION: The display assembly will be unsupported when the following screws are removed.
To prevent damage to the display assembly, support it before removing the screws.
3.

Remove the three Phillips PM2.5×13.0 screws (1) and the three Phillips PM2.5×6.0 screws (2) that
secure the display assembly to the computer.

Remove the display assembly (3).

NOTE: Steps 5 through 24 provide display assembly internal component removal information for
computer models equipped with AntiGlare display assemblies. See steps 25 through 40 for display
assembly internal component removal information for computer models equipped with BrightView
display assemblies.
NOTE: See Webcam/microphone module on page 53 for webcam/microphone module
replacement instructions for computer models equipped with BrightView display assemblies.
5.

If it is necessary to replace the display enclosure or any of the display assembly internal
components, remove the two rubber screw covers (1) on the display bezel lower edge. The rubber
screw covers are available in the Display Rubber Kit, spare part number 495896-001.

Chapter 4 Removal and replacement procedures

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6.

Remove the two Phillips PM2.5×5.0 screws (2) that secure the display enclosure to the
display assembly.

Turn the display enclosure upside down, with the hinges toward you.

Release the display enclosure (1) by sliding it toward the top of the display assembly until it
detaches from the display assembly.

Lift the bottom edge of the display enclosure (2) until the display enclosure logo LED cable
is accessible.

10. Disconnect the display enclosure logo LED cable (3) from the display panel cable.

11. Remove the display enclosure. The display enclosure is available using spare part number
480445-001.
12. If it is necessary to replace the webcam/microphone module, remove the two Phillips PM2.5×3.0
screws (1) that secure the webcam/microphone module to the display bezel.
13. Release the webcam/microphone module (2) as far from the display bezel as the webcam/
microphone module cable allows.

Component replacement procedures

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14. Disconnect the webcam/microphone module cable (3) from the webcam/microphone module.

15. Remove the webcam/microphone module. The webcam/microphone module is available using
spare part number 480446-001.
16. If it is necessary to replace the display inverter, remove the 7 Phillips PM2.5×5.0 screws (1) that
secure the display inverter cover to the display bezel.
17. Remove the display inverter cover (2) by lifting it straight up. The display inverter cover is available
using spare part number 485606-001.

18. Remove the Phillips PM2.5×5.0 screw (1) that secures the display inverter to the display bezel.
19. Release the inverter (2) as far from the display bezel as the display panel cable and backlight
cables allow.

Chapter 4 Removal and replacement procedures

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20. Disconnect the display panel cable (3) and the backlight cable (4) from the display inverter.

21. Remove the display inverter. The display inverter is available using spare part number
480447-001.
22. If it is necessary to replace the display hinges, remove the two Phillips PM2.5×5.0 screws (1) and
the four Phillips PM2.5×4.0 screws (2) that secure the display hinges to the display panel.

23. Remove the eight Phillips PM2.0×4.0 screws (1) that secure the display hinges to the display panel.

Component replacement procedures

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24. Remove the display hinges (2). The display hinges are available using spare part number
498136-001.

NOTE: Steps 25 through 40 provide display internal component removal information for computer
models equipped with BrightView display assemblies. See steps 5 through 24 for display internal
component removal information for computer models equipped with AntiGlare display assemblies.
25. If it is necessary to replace the display bezel or any of the display assembly internal components,
remove the following screw covers and screws:
(1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers
are included in the Rubber Kit, spare part number 480442-001.
(2) Two Phillips PM2.5×6.0 screws.

26. Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display
bezel until the bezel disengages from the display enclosure.

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27. Remove the display bezel (3). The display bezel is available using spare part number
480444-001.

28. If it is necessary to replace the display inverter, release the display inverter (1) as far as the display
panel cable and backlight cable allow.
29. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter.

30. Remove the display inverter. The display inverter is available using spare part number
480447-001.
31. If it is necessary to replace the display panel, remove the eight Phillips PM2.5×4.0 screws (1) that
secure the display panel to the display enclosure.
32. Release the display panel (2) as far as the display logo LED board cable allows.

Component replacement procedures

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33. Disconnect the display logo LED board cable (3) from the display panel cable.

34. Remove the display panel. The display panel is available using the following spare
part numbers:
●

480441-001 (17.0-inch, WSXGA+ BrightView display panel)

●

480440-001 (17.0-inch, WXGA BrightView display panel)

35. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×4.0 screws (1) that
secure each display hinge to the display panel.
36. Remove the display hinges (2). The display hinges are available using spare part number
480448-001.

37. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips
PM2.5×4.0 screw (1) that secures each transceiver to the display enclosure.
38. Detach the wireless antenna transceivers (2) from the display enclosure.

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39. Remove the wireless antenna cables from the tabs (3) built into the display enclosure shielding.

40. Remove the wireless antenna cables (4). The wireless antenna transceivers and cables are
available using the following spare part numbers:
●

489804-001 (for use with computer models equipped with an 802.11a/b/g/n WLAN module)

●

487748-001 (for use with computer models equipped with an 802.11a/b/g or 802.11b/g WLAN
module)

Reverse this procedure to reassemble and install the display assembly.

Component replacement procedures

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Top cover

Description

Spare part number

For use only with computer models equipped with a fingerprint reader

480466-001

For use only with computer models not equipped with a fingerprint reader

480465-001

Before removing the top cover, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Keyboard (see Keyboard on page 68)

Switch cover (see Switch cover on page 66)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Remove the top cover:

Turn the computer upside down, with the front toward you.

Remove the four Phillips PM2.5×13.0 screws that secure the top cover to the computer.

Chapter 4 Removal and replacement procedures

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3.

Remove the eight Phillips PM2.5×4.0 screws secure the top cover to the computer.

Disconnect the Bluetooth module cable (1) from the system board.

Release the ZIF connector to which the TouchPad cable (2) is attached and disconnect the cable
from the system board.

Release the ZIF connector to which the fingerprint reader board cable (3) is attached and
disconnect the cable from the system board.

Component replacement procedures

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7.

Remove the six Phillips PM2.5×6.0 screws that secure the top cover to the base enclosure.

Remove the five Phillips PM2.5×4.0 screws that secure the top cover to the base enclosure.

Lift the rear edge of the top cover (1) until it disengages from the computer, and then lift the top
cover (2) up and remove it.

Reverse this procedure to install the top cover.

Chapter 4 Removal and replacement procedures

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Fingerprint reader board
Description

Spare part number

Fingerprint reader board (includes cable)

480476-001

Before removing the fingerprint reader board, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

Remove the fingerprint reader board:
1.

Turn the top cover upside down, with the front toward you.

Remove the two Phillips PM2.0×3.0 broad-head screws (1) that secure the fingerprint reader board
to the top cover.

Component replacement procedures

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3.

Remove the fingerprint reader board (2) and cable from the top cover.

Reverse this procedure to install the fingerprint reader board.

TouchPad on/off button board
Description

Spare part number

TouchPad on/off button board (includes cable)

481392-001

Before removing the TouchPad on/off button board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

Chapter 4 Removal and replacement procedures

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Remove the TouchPad on/off button board:
1.

Turn the top cover upside down, with the front toward you.

Release the ZIF connector to which the TouchPad on/off button board cable (1) is attached, and
then disconnect the cable from the TouchPad button board.

Remove the Phillips PM2.5×4.0 screw (2) that secures the TouchPad on/off button board to the
top cover.

Remove the TouchPad on/off button board (3) and cable from the top cover.

Reverse this procedure to install the TouchPad on/off button board.

TouchPad button board
Description

Spare part number

TouchPad button board (includes 2 cables)

491972-001

Before removing the TouchPad button board, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Component replacement procedures

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d.

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

Remove the TouchPad on/off button board:
1.

Turn the top cover upside down, with the front toward you.

Release the ZIF connector to which the TouchPad button board cable (1) is attached, and then
disconnect the cable from the TouchPad board.

Remove the two Phillips PM2.5×4.0 screws (2) that secure the TouchPad button board to the
top cover.

Remove the TouchPad button board (3) and cables from the top cover.

Reverse this procedure to install the TouchPad button board.

Bluetooth module cable
NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 480474-001.
See Cable Kit on page 32 for more Cable Kit spare part number information.
Before removing the Bluetooth module cable, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Chapter 4 Removal and replacement procedures

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4.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

Remove the Bluetooth module cable:
1.

Turn the top cover upside down, with the front toward you.

Remove the Bluetooth module cable (1) from the clips built into the top cover.

Remove the Bluetooth module cable (2).

Reverse this procedure to install the Bluetooth module cable.

Component replacement procedures

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Modem module

NOTE: The modem module spare part kits do not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 480474-001.
Description

Spare part number

Modem module for use in all countries and regions except Australia and New Zealand

461749-001

For use only in Australia and New Zealand

461749-011

Before removing the modem module, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

Remove the modem module:

Disconnect the modem module cable (1) from the modem module.

Remove the two Phillips PM2.0×4.0 screws (2) that secure the modem module to the system board.

Chapter 4 Removal and replacement procedures

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3.

Lift the modem module (3) straight up to disconnect it from the system board.

Reverse this procedure to install the modem module.

System board
NOTE:

All system board spare part kits include replacement thermal material.

Description

Spare part number

System board with RX781 Northbridge and ATI HD3450 graphics subsystem with discrete memory
for use only with computer models equipped with AMD processors

486541-001

System board with M780G Northbridge and UMA graphics subsystem memory for use only with
computer models equipped with AMD processors

486542-001

System board with PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem memory
and 256-GB of graphics subsystem memory for use only with computer models equipped with
Intel processors

480366-001

System board with PM45 Northbridge and nVidia NB9P-GS discrete graphics subsystem memory
and 512-GB of graphics subsystem memory for use only with computer models equipped with
Intel processors

480365-001

Before removing the USB board, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Component replacement procedures

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4.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Optical drive (see Optical drive on page 54)

Hard drive (see Hard drive on page 56)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Bluetooth module (see Bluetooth module on page 71)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

When replacing the system board, be sure that the following components are removed from the defective
system board and installed on the replacement system board:

●

TV tuner module (see TV tuner module on page 58)

●

RTC battery (see RTC battery on page 60)

●

WLAN module (see WLAN module on page 61)

●

Memory module (see Memory module on page 64)

●

Modem module (see Modem module on page 90)

●

Heat sink (see Heat sink on page 102)

●

Processor (see Processor on page 106)

Chapter 4 Removal and replacement procedures

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Remove the system board:
1.

Disconnect the following cables:
(1) USB board cable

(2) Audio/infrared board cable
(3) Modem module cable
(4) Fan cable

(5) Subwoofer cable

Remove the four Phillips PM2.5×4.0 screws that secure the system board to the base enclosure.

Use the optical drive connector (1) to lift the system board (2) until it rests at an angle.

Disconnect the power connector cable (3) from the system board.

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5.

Remove the system board (4) by sliding it away from the base enclosure at an angle.

Reverse this procedure to install the system board.

Audio/infrared board
Description

Spare part number

Audio/infrared board (includes cable)

480477-001

Before removing the audio/infrared board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

Chapter 4 Removal and replacement procedures

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Remove the audio/infrared board:
1.

Disconnect the audio/infrared board cable (1) from the system board.

Remove the two Phillips PM2.5×4.0 screws (2) that secure the audio/infrared board to the
base enclosure.

Lift the audio/infrared board (3) straight up to remove it from the base enclosure.

Reverse this procedure to install the audio/infrared board.

USB board
Description

Spare part number

USB board for use only with computer models equipped with AMD processors

488886-001

USB board for use only with computer models equipped with Intel processors

480479-001

Before removing the USB board, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Component replacement procedures

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f.

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

Remove the USB board:
1.

Disconnect the USB board cable (1) from the system board.

Remove the Phillips PM2.5×4.0 screw (2) that secures the USB board to the base enclosure.

Remove the USB board (3) from the base enclosure.

Reverse this procedure to install the USB board.

Fan
Description

Spare part number

For use only with computer models equipped with AMD processors

488885-001

For use only with computer models equipped with Intel processors

480481-001

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side
and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is controlled
by a temperature sensor and is designed to turn on automatically when high temperature conditions
exist. These conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Chapter 4 Removal and replacement procedures

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c.

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

System board (see System board on page 91)

Remove the fan:
1.

Remove the two Phillips PM2.5×5.0 screws (1) that secure the fan to the base enclosure.

Remove the fan (2) from the base enclosure.

Reverse this procedure to install the fan.

Subwoofer
Description

Spare part number

Subwoofer (includes 2 mounting grommets)

480471-001

Before removing the subwoofer, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:

Component replacement procedures

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a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

System board (see System board on page 91)

Remove the subwoofer:
1.

Remove the two Phillips PM2.5×4.0 broad-head screws (1) that secure the subwoofer to the
base enclosure.
NOTE: When removing the subwoofer screws, make note of the location and orientation of the
rubber grommets (2). Failure to properly install these grommets can lead to decreased subwoofer
performance.

Remove the subwoofer (3) from the base enclosure.

Reverse this procedure to install the subwoofer.

Chapter 4 Removal and replacement procedures

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Power connector cable
NOTE:

The power connector cable is included in the Cable Kit, spare part number 480474-001.

Before removing the power connector cable, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

System board (see System board on page 91)

Remove the power connector cable:
1.

Remove the power connector (1) from the clip built into the base enclosure.

Remove the power connector cable (2) from the routing channel built into the base enclosure.

Reverse this procedure to install the power connector cable.

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Modem module cable

NOTE: The modem module cable is included in the Cable Kit, spare part number 480474-001. The
modem module cable includes the RJ-11 jack.
Before removing the modem module cable, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

System board (see System board on page 91)

Remove the modem module cable:
1.

Remove the RJ-11 jack (1) from the clip built into the base enclosure.

Remove the modem module cable (2) from the clips and routing channel built into the
base enclosure.

Reverse this procedure to install the modem module cable.

100 Chapter 4 Removal and replacement procedures

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TV tuner module cable
NOTE:

The TV tuner module cable is included in the Cable Kit, spare part number 480474-001.

Before removing the TV tuner module cable, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

System board (see System board on page 91)

Remove the TV tuner module cable:
1.

Remove the TV tuner module cable from the routing channel (1) built into the base enclosure.

Remove the TV tuner antenna connector (2) from the clip built into the base enclosure.

Remove the TV tuner module cable (3).

Reverse this procedure to install the TV tuner module cable.

Component replacement procedures 101

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Heat sink

NOTE:

All heat sink spare kits include replacement thermal material.

Description

Spare part number

For use only with computer models equipped with AMD processors and graphics subsystems with
discrete memory

488879-001

For use only with computer models equipped with AMD processors and graphics subsystems with
UMA memory

490503-001

For use only with computer models equipped with Intel processors and graphics subsystems with 480472-001 and
512-MB of discrete memory
481144-001
For use only with computer models equipped with Intel processors and graphics subsystems with 480473-001
256-MB of discrete memory

Before removing the heat sink, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

System board (see System board on page 91)

Remove the heat assembly:
NOTE: Steps 1 through 3 apply only to computer models equipped with graphics subsystems with
discrete memory. See steps 4 through 6 for heat sink removal instructions for computer models equipped
with graphics subsystems with UMA memory.
1.

Turn the system board upside down, with the expansion port 3 and external monitor port toward
you.

Loosen the seven Phillips PM2.0×10.0 captive screws (1) that secure the heat sink assembly to
the system board.

102 Chapter 4 Removal and replacement procedures

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3.

Remove the heat sink assembly (2).

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and
system board components, it may be necessary to move the heat sink from side to side to detach
the assembly.

NOTE: Steps 4 through 6 apply only to computer models equipped with graphics subsystems
with UMA memory.
4.

If it is necessary to replace the heat sink, loosen the four Phillips PM2.5×10.0 captive screws (1)
that secure the heat sink to the system board.

Remove the heat sink assembly (2).
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and
system board components, it may be necessary to move the heat sink from side to side to detach
the assembly.

Component replacement procedures 103

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NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the
system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the
heat sink section (2) that services it. Thermal pads are used on the Northbridge chip (3), the video
memory chip (4), and the system board capacitors (5), and the sections of the heat sink (6) that service
these components. Replacement thermal material is included with all heat sink assembly, system board,
and processor spare part kits.
The following illustration shows the replacement thermal material locations for computer models
equipped with an AMD processor.

104 Chapter 4 Removal and replacement procedures

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Reverse this procedure to install the heat sink.

Component replacement procedures 105

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Processor

NOTE:

All processor spare part kits include thermal material.

Description

Spare part number

AMD Turion Ultra ZM86 2.40-GHz processor

480854-001

AMD Turion Ultra ZM82 2.20-GHz processor

480852-001

AMD Turion Ultra ZM80 2.10-GHz processor

480851-001

AMD Turion RM70 2.00-GHz processor

480857-001

AMD Athlon QL60 1.90-GHz processor

480856-001

Intel Core2 Duo 2.80-GHz processor

481377-001

Intel Core2 Duo 2.53-GHz processor

481374-001

Intel Core2 Duo 2.40-GHz processor

481375-001

Intel Core2 Duo 2.26-GHz processor

481376-001

Intel Core2 Duo 2.00-GHz processor

491000-001

Before removing the processor, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.

Remove the battery (see Battery on page 51).

Remove the following components:
a.

Hard drive (see Hard drive on page 56)

Optical drive (see Optical drive on page 54)

Switch cover (see Switch cover on page 66)

Keyboard (see Keyboard on page 68)

Speaker assembly (see Speaker assembly on page 72)

Display assembly (see Display assembly on page 73)

Top cover (see Top cover on page 82)

System board (see System board on page 91)

Heat sink (see Heat sink on page 102)

Remove the processor:
1.

Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.

106 Chapter 4 Removal and replacement procedures

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2.

Lift the processor (2) straight up and remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed
on the processor socket when you install the processor.

Reverse this procedure to install the processor.

Component replacement procedures 107

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WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting
and repair procedures are detailed to allow repair at only the subassembly or module level. Because of
the complexity of the individual boards and subassemblies, do not attempt to make repairs at the
component level or modify any printed wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board modification may void any warranty or
exchange allowances.

Starting the Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows® operating system is not working.
NOTE:

The fingerprint reader (select models only) cannot be used to access the Setup Utility.

The utility reports information about the computer and provides settings for startup, security, and
other preferences.
To start the Setup Utility:
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
1.

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc.

When the Startup Menu is displayed, press f10.

108 Chapter 5 Setup Utility

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Using the Setup Utility

Changing the language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.

Use the arrow keys to select System Configuration > Language, and then press enter.

Use the arrow keys to select a language, and then press enter.

When a confirmation prompt with your language selected is displayed, press enter.

To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.

Your change goes into effect immediately.

Display system information
The following procedure explains how to display system information in the Setup Utility. If the Setup
Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.
1.

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.

Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.

To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.

Using the Setup Utility 109

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Restoring default settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –

Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

When the Setup Confirmation is displayed, press enter.

To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.

The Setup Utility default settings go into effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
default settings.

Exiting the Setup Utility
You can exit the Setup Utility with or without saving changes.
●

To exit the Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.

●

To exit the Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.

After either choice, the computer restarts in Windows.

110 Chapter 5 Setup Utility

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Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by
your computer.

Main menu

Select

To do this

System information

●

View and change the system time and date.

●

View identification information about the computer.

●

View specification information about the processor, memory size, system BIOS,
and keyboard controller version (select models only).

Security menu
Select

To do this

Administrator password

Enter, change, or delete an administrator password.

Power-On Password

Enter, change, or delete a power-on password.

System Configuration menu
Select

To do this

Language Support

Change the Setup Utility language.

Button Sound (select models only)

Enable/disable the capacitive button tapping sound.

Virtualization Technology

Enable/disable the processor Virtualization Technology.

Processor C4 State (select
models only)

Enable/disable the processor C4 sleep state.

LAN Power Saving (select
models only)

Enable/disable LAN Power Saving. When enabled, saves power when the computer
is in DC mode.

Card Reader/1394 Power Saving (select
models only)

Enable/disable Card Reader/1394 Power Saving. When enabled, saves power when
the computer is in DC mode.

Fan Always On

Enabled/disable Fan Always On. When enabled, the computer fan will always be on.

Boot Options

Set the following boot options:
●

f9 and f10 Delay (sec.)―Set the delay for the f9 and f10 functions of the Setup
Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

●

CD-ROM boot―Enable/disable boot from CD-ROM.

●

Floppy boot―Enable/disable boot from diskette.

Setup Utility menus 111

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Select

To do this
●

Internal Network Adapter boot―Enable/disable boot from Internal
Network Adapter.

●

Boot Order―Set the boot order for:
◦

USB Floppy

◦

Internal CD/DVD ROM Drive

◦

Hard drive

◦

USB Diskette on Key

◦

USB Hard drive

◦

Network adapter

Diagnostics menu
Select

To do this

Hard Disk Self Test

Run a comprehensive self-test on the hard drive.
NOTE: On models with two hard drives, this menu option is called the Primary Hard
Disk Self Test.

Secondary Hard Disk Self Test (select
models only)

Run a comprehensive self-test on a secondary hard drive.

Memory Test

Run a diagnostic test on the system memory.

112 Chapter 5 Setup Utility

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6 Specificationslu
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Computer specifications
Metric

U.S.

Width

39.59 cm

15.59 in

Depth

28.49 cm

11.22 in

Height (front to back)

3.34 to 4.21 cm

1.32 to 1.66 in

Weight (with optical drive, hard drive,
and battery)

3.50 kg

7.72 lbs

Second hard drive adds:

0.13 kg

0.28 lbs

Camera adds:

0.009 kg

0.02 lbs

Dimensions

Input power
Operating voltage

18.5 V dc @ 3.5 A - 65 W or 18.5 V dc @ 4.74 A - 90 W

Operating current

3.5 A or 4.74 A

Temperature
Operating (not writing to optical disc)

0°C to 35°C

32°F to 95°F

Operating (writing to optical disc)

5°C to 35°C

41°F to 95°F

Nonoperating

-20°C to 60°C

-4°F to 140°F

Relative humidity
Operating

10% to 90%

Nonoperating

5% to 95%

Maximum altitude (unpressurized)
Operating

-15 m to 3,048 m

-50 ft to 10,000 ft

Nonoperating

-15 m to 12,192 m

-50 ft to 40,000 ft

Shock
Operating

125 g, 2 ms, half-sine

Nonoperating

200 g, 2 ms, half-sine

Random vibration

Computer specifications 113

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W SXGA+ display specifications
W
w17.0-inch,
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Metric

U.S.

Operating

0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

Nonoperating

1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
range of temperatures.

Metric

U.S.

Height

24.4 cm

9.6 in

Width

38.1 cm

15.0 in

Diagonal

43.2 cm

17.0 in

Number of colors

Up to 16.8 million

Contrast ratio

200:1 (typical)

Brightness

180 nits (typical)

Dimensions

Pixel resolution
Pitch

0.172 × 0.172 mm

Format

1680 × 1050

Configuration

RGB vertical stripe

Backlight

CCFT

Character display

80 × 25

Total power consumption

7.0 W

Viewing angle

+/-60° horizontal, +40/-50° vertical (typical)

114 Chapter 6 Specifications

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17.0-inch WXGA display specifications
Metric

U.S.

Height

24.4 cm

9.6 in

Width

38.1 cm

15.0 in

Diagonal

43.2 cm

17.0 in

Number of colors

Up to 16.8 million

Contrast ratio

200:1

Brightness

180 nits typical

Dimensions

Pitch resolution
Pitch

0.259 × 0.259 mm

Format

1440 × 900

Configuration

RGB vertical stripe

Backlight

CCFT

Character display

80 × 25

Total power consumption

6.5 W

Viewing angle

+/-45° horizontal, +15/-35° vertical typical

17.0-inch WXGA display specifications 115

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Hard drive specifications

320-GB*

250-GB*

160-GB*

120-GB*

Height

9.5 mm

Width

70 mm

Weight

101 g

Interface type

ATA-7

Synchronous (maximum)

100 MB/sec

Security

ATA security

Dimensions

Transfer rate

Seek times (typical read, including setting)
Single track

3 ms

Average

13 ms

Maximum

24 ms

Logical blocks

625,141,400

488,397,168

312,581,808

234,441,648

Disc rotational speed

5400-rpm

7200-rpm and
5400-rpm

5400-rpm

Operating temperature

5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

116 Chapter 6 Specifications

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Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW
Double-Layer
Applicable disc

Read:

Write:

CD-DA, CD+(E)G, CD-MIDI, CDTEXT,
CD-ROM, CD-ROM XA,
MIXED MODE CD, CD-I, CD-I Bridge
(Photo-CD, Video CD), Multisession CD
(Photo-CD, CD-EXTRA, Portfolio, CDR, CD-RW), CD-R, CD-RW,
DVDROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual
Layer), HD DVD-R, HD DVD-R for
Dual Layer, HD DVD-RW

CD-R and CD-RW DVD+R, DVD+R(9),
DVD+RW, DVD-R, DVD-R(9),DVD-RW,
DVD-RAM

Access time

DVD

Random

170 ms

230 ms

Cache buffer

8 MB

Data transfer rate
24X CD-ROM

3,600 KB/sec

8X DVD

10,800 KB/sec

24X CD-R

3,600 KB/sec

16X CD-RW

2,400 KB/sec

8X DVD+R

10,800 KB/sec

4X DVD+RW

5,400 KB/sec

8X DVD-R

10,800 KB/sec

4X DVD-RW

5,400 KB/sec

2.4X DVD+R(9)

2,700 KB/sec

5X DVD-RAM

6,750 KB/sec

1X BD-ROM

4,500 KB/sec

1X BD-R read

4,500 KB/sec

1X BD-RE read

4,500 KB/sec

Transfer mode

Multiword DMA Mode

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 117

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DVD±RW and CD-RW SuperMulti Double-Layer Combo
Drive specifications
Applicable disc

Read:

Write:

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW
CD-ROM, CD-ROM XA, MIXED MODE
CD, CD-I, CD-I Bridge (Photo-CD, Video DVD+R, DVD+RW, DVD-R, DVD-RW,
DVD-RAM
CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9,
DVD-10, DVD-18), DVD-R, DVD-RW,
DVD+R, DVD+RW, DVD-RAM

Access time

DVD

Random

< 175 ms

< 230 ms

Cache buffer

2 MB

Data transfer rate
24X CD-ROM

3,600 KB/sec

8X DVD

10,800 KB/sec

24X CD-R

3,600 KB/sec

16X CD-RW

2,400 KB/sec

8X DVD+R

10,800 KB/sec

4X DVD+RW

5,400 KB/sec

8X DVD-R

10,800 KB/sec

4X DVD-RW

5,400 KB/sec

2.4X DVD+R(9)

2,700 KB/sec

5X DVD-RAM

6,750 KB/sec

Transfer mode

Multiword DMA Mode

118 Chapter 6 Specifications

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System
DMA specifications, Intel
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System DMA specifications, AMD
Hardware DMA

System function

DMA4

Direct memory access controller

Hardware DMA

System function

DMA0

Not applicable

DMA1*

Not applicable

DMA2*

Not applicable

DMA3

Not applicable

DMA4

Direct memory access controller

DMA5*

Available for PC Card

DMA6

Not assigned

DMA7

Not assigned

*PC Card controller can use DMA 1, 2, or 5.

System DMA specifications, AMD 119

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System interrupt specifications, AMD with graphics
subsystems with discrete memory
Hardware

IRQ System function

IRQ0

High precision event timer

IRQ1

Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard

IRQ5

RICOH OHCI Compliant IEEE 1394 Host Controller

IRQ7

Ricoh Memory Stick Controller

Ricoh SD/MMC Host Controller
Ricoh XD-Picture Card Controller
SDA Standard Compliant SD Host Controller
IRQ8

High precision event timer

IRQ10

nVidia nForce PCI System Management

IRQ11

nVidia nForce System Management Controller

IRQ12

Synaptics PS/2 Port TouchPad

IRQ13

Numeric data processor

IRQ14

ATA Channel 0

IRQ15

ATA Channel 1

IRQ16

Broadcom WLAN adapter

IRQ17

Standard Enhanced PCI to USB Host Controller

IRQ18

Standard OpenHCD USB Host Controller

IRQ19

nVidia GeForce8400M GS

IRQ20

nVidia nForce Networking Controller

IRQ21

HDA Controller

IRQ23

Standard Dual Channel PCI IDE Controller

120 Chapter 6 Specifications

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System interrupt specifications, AMD with graphics
subsystems with UMA memory
Hardware

IRQ System function

IRQ0

High precision event timer

IRQ1

Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard

IRQ5

RICOH OHCI Compliant IEEE 1394 Host Controller

IRQ7

Ricoh Memory Stick Controller

Ricoh SD/MMC Host Controller
Ricoh XD-Picture Card Controller
SDA Standard Compliant SD Host Controller
IRQ8

High precision event timer

IRQ10

nVidia nForce PCI System Management

IRQ11

nVidia nForce System Management Controller

IRQ12

Synaptics PS/2 Port TouchPad

IRQ13

Numeric data processor

IRQ14

ATA Channel 0

IRQ15

ATA Channel 1

IRQ16

nVidia MCP67M

IRQ18

Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller

IRQ19

Broadcom WLAN adapter

IRQ21

HDA Controller

IRQ22

Standard Enhanced PCI to USB Host Controller
Standard Enhanced PCI to USB Host Controller

IRQ23

Standard Dual Channel PCI IDE Controller

System interrupt specifications, AMD with graphics subsystems with UMA memory 121

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System interrupt specifications, Intel
Hardware IRQ

System function

IRQ0

System timer

IRQ1

Standard 101-/102-Key or Microsoft Natural Keyboard

IRQ2

Cascaded

IRQ3

Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD

IRQ4

COM1

IRQ5*

Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax
Modem with SmartCP

IRQ6

Diskette drive

IRQ7*

Parallel port

IRQ8

System CMOS/real-time clock

IRQ9*

Microsoft ACPI-compliant system

IRQ10*

Intel USB UHCI controller—24C2
Intel 82852/82855 GM/GME Graphic Controller
Realtek RTL8139 Family PCI Fast Ethernet Controller

IRQ11

Intel USB EHCI controller—24CD
Intel USB UHCI controller—24C4
Intel USB UHCI controller—24C7
Intel Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 CardBus controller

IRQ12

Synaptics PS/2 TouchPad

IRQ13

Numeric data processor

IRQ14

Primary IDE channel

IRQ15

Secondary IDE channel

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port
may assert IRQ3 or IRQ4.

122 Chapter 6 Specifications

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System I/O address specifications, AMD
I/O address (hex)

System function (shipping configuration)

0000 - 0008

DMA controller

000A - 000F

DMA controller

0020 - 0021

Programmable interrupt controller

0040 - 0043

System timer

0060 - 0060

Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard

0061 - 0061

System speaker

0062 - 0062

Microsoft ACPI-Compliant Embedded Controller

0064 - 0064

Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard

0066 - 0066

Microsoft ACPI-Compliant Embedded Controller

0070 - 0071

System CMOS/real time clock

0081 - 0083

DMA controller

0087 - 0087

DMA controller

0089 - 008B

DMA controller

008F - 008F (UMA only)

DMA controller

00A0 - 00A1

Programmable interrupt controller

00C0 - 00D1

DMA controller

00D4 - 00DF

DMA controller

00F0 - 00F1

Numeric data processor

0170 - 0177

ATA Channel 1

01F0 - 01F7

ATA Channel 0

0376 - 0376

ATA Channel 1

03B0 - 03BB

nVidia GeForce8400M GS (discrete)
nVidia MCP67M (UMA)

03B0 - 03BB (discrete only)

PCI standard PCI-to-PCI bridge

03C0 - 03DF

nVidia GeForce8400M GS (discrete)
nVidia MCP67M (UMA)

03C0 - 03DF (discrete only)

PCI standard PCI-to-PCI bridge

03F6 - 03F6

ATA Channel 0

3000 - 303F

nVidia nForce PCI System Management

3040 - 307F

nVidia nForce PCI System Management

3080 - 30BF

nVidia nForce PCI System Management

30C0 - 30CF

Standard Dual Channel PCI IDE Controller

30D0 - 30DF

Standard Dual Channel PCI IDE Controller

System I/O address specifications, AMD 123

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I/O address (hex)

System function (shipping configuration)

30E0 - 30E3 (UMA only)

Standard Dual Channel PCI IDE Controller

30E8 - 30EB

Standard Dual Channel PCI IDE Controller

30EC - 30EF

Standard Dual Channel PCI IDE Controller

30F0 - 30F7

Standard Dual Channel PCI IDE Controller

30F8 - 30FF (discrete only)

Standard Dual Channel PCI IDE Controller

4000 - 407F (discrete only)

nVidia GeForce8400M GS

4000 - 4FFF

PCI standard PCI-to-PCI bridge

5000 - 5FFF (discrete only)

PCI standard PCI-to-PCI bridge

124 Chapter 6 Specifications

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System I/O address specifications, Intel
I/O address (hex)

System function (shipping configuration)

000 - 00F

DMA controller no. 1

010 - 01F

Unused

020 - 021

Interrupt controller no. 1

022 - 024

Opti chipset configuration registers

025 - 03F

Unused

02E - 02F

87334 “Super I/O” configuration for CPU

040 - 05F

Counter/timer registers

044 - 05F

Unused

060

Keyboard controller

061

Port B

062 - 063

Unused

064

Keyboard controller

065 - 06F

Unused

070 - 071

NMI enable/RTC

072 - 07F

Unused

080 - 08F

DMA page registers

090 - 091

Unused

092

Port A

093 - 09F

Unused

0A0 - 0A1

Interrupt controller no. 2

I/O Address (hex)

System Function (shipping configuration)

0A2 - 0BF

Unused

0C0 - 0DF

DMA controller no. 2

0E0 - 0EF

Unused

0F0 - 0F1

Coprocessor busy clear/reset

0F2 - 0FF

Unused

100 - 16F

Unused

170 - 177

Secondary fixed disk controller

178 - 1EF

Unused

1F0 - 1F7

Primary fixed disk controller

1F8 - 200

Unused

201

JoyStick (decoded in ESS1688)

202 - 21F

Unused

System I/O address specifications, Intel 125

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I/O address (hex)

System function (shipping configuration)

220 - 22F

Entertainment audio

230 - 26D

Unused

26E - 26

Unused

278 - 27F

Unused

280 - 2AB

Unused

2A0 - 2A7

Unused

2A8 - 2E7

Unused

2E8 - 2EF

Reserved serial port

2F0 - 2F7

Unused

2F8 - 2FF

Infrared port

300 - 31F

Unused

320 - 36F

Unused

370 - 377

Secondary diskette drive controller

378 - 37F

Parallel port (LPT1/default)

380 - 387

Unused

388 - 38B

FM synthesizer—OPL3

38C - 3AF

Unused

3B0 - 3BB

VGA

3BC - 3BF

Reserved (parallel port/no EPP support)

3C0 - 3DF

VGA

3E0 - 3E1

PC Card controller in CPU

3E2 - 3E3

Unused

3E8 - 3EF

Internal modem

3F0 - 3F7

“A” diskette controller

3F8 - 3FF

Serial port (COM1/default)

CF8 - CFB

PCI configuration index register (PCIDIVO-1)

CFC - CFF

PCI configuration data register (PCIDIVO-1)

126 Chapter 6 Specifications

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System memory map specifications, AMD with graphics
subsystems with discrete memory
Size

Memory address

System function

128 KB

000A0000-000BFFFF

nVidia GeForce8400M GS

16 KB

B0000000-B0003FFF

HDA Controller

8 KB

B0004000-B0005FFF

Standard Dual Channel PCI IDE
Controller

4 KB

B0006000-B0006FFF

Standard OpenHCD USB Host Controller

256 B

B0007000-B00070FF

Standard Enhanced PCI to USB Host
Controller

4 KB

B0008000-B0008FFF

nVidia nForce Networking Controller

512 KB

B0080000-B00FFFFF

nVidia nForce System Management
Controller

2 KB

B0100000-B01007FF

RICOH OHCI Compliant IEEE 1394 Host
Controller

256 B

B0100800-B01008FF

SDA Standard Compliant SD Host
Controller

256 B

B0100C00-B0100CFF

Ricoh SD/MMC Host Controller

256 B

B0101000-B01010FF

Ricoh Memory Stick Controller

256 B

B0101400-B01014FF

Ricoh XD-Picture Card Controller

16 KB

B0200000-B0203FFF

Broadcom WLAN adapter

16 MB

B1000000-B1FFFFFF

nVidia GeForce8400M GS

32 MB

B2000000-B3FFFFFF

nVidia GeForce8400M GS

1 MB

B6000000-B60FFFFF

Broadcom WLAN adapter

256 MB

C0000000-CFFFFFFF

nVidia GeForce8400M GS

1 KB

FED00000-FED003FF

High precision event timer

System memory map specifications, AMD with graphics subsystems with discrete memory 127

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System memory map specifications, AMD with graphics
subsystems with UMA memory
Size

Memory address

System function

128 KB

000A0000-000BFFFF

nVidia MCP67M

16 KB

B0000000-B0003FFF

HDA Controller

8 KB

B0004000-B0005FFF

Standard Dual Channel PCI IDE
Controller

4 KB

B0006000-B0006FFF

Standard OpenHCD USB Host Controller

256 B

B0007000-B00070FF

Standard Enhanced PCI to USB Host
Controller

256 B

B0007400-B00074FF

Standard Enhanced PCI to USB Host
Controller

16 B

B0007800-B000780F

nVidia nForce Networking Controller

256 B

B0007C00-B0007CFF

nVidia nForce Networking Controller

4 KB

B0008000-B0008FFF

Standard OpenHCD USB Host Controller

4 KB

B0009000-B0009FFF

nVidia nForce Networking Controller

512 KB

B0080000-B00FFFFF

nVidia nForce System Management
Controller

16 MB

B1000000-B1FFFFFF

nVidia MCP67M

16 MB

B2000000-B2FFFFFF

nVidia MCP67M

2 KB

B3000000-B30007FF

RICOH OHCI Compliant IEEE 1394 Host
Controller

256 B

B3000800-B30008FF

SDA Standard Compliant SD Host
Controller

256 B

B3000C00-B3000CFF

Ricoh SD/MMC Host Controller

256 B

B3001000-B30010FF

Ricoh Memory Stick Controller

256 B

B3001400-B30014FF

Ricoh XD-Picture Card Controller

16 KB

B6000000-B6003FFF

Broadcom WLAN adapter

256 KB

C0000000-CFFFFFFF

nVidia MCP67M

1 KB

FED00000-FED003FF

High precision event timer

128 Chapter 6 Specifications

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System memory map specifications, Intel
Size

Memory address

System function

640 KB

00000000-0009FFFF

Base memory

128 KB

000A0000-000BFFFF

Video memory

48 KB

000C0000-000CBFFF

Video BIOS

160 KB

000C8000-000E7FFF

Unused

64 KB

000E8000-000FFFFF

System BIOS

15 MB

00100000-00FFFFFF

Extended memory

58 MB

04800000-07FFFFFF

Super extended memory

58 MB

04800000-07FFFFFF

Unused

2 MB

08000000-080FFFFF

Video memory (direct access)

4 GB

08200000-FFFEFFFF

Unused

64 KB

FFFF0000-FFFFFFFF

System BIOS

System memory map specifications, Intel 129

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This section provides specification and reference information for the screws used in the computer. All
screws listed in this section are available in the Screw Kit, spare part number 480475-001, and the
Display Screw Kit, spare part number 480443-001.

Phillips PM2.5×6.0 captive screw

Color

Quantity

Length

Thread

Head diameter

Black

6.0 mm

2.5 mm

5.0 mm

Where used: 6 screws that secure the accessory cover to the computer (screws are secured by C-clips)

130 Chapter 7 Screw listing

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Phillips PM2.5×5.0 screw

Color

Quantity

Length

Thread

Head diameter

Black

5.0 mm

2.5 mm

5.0 mm

Where used: One screw that secures the display inverter to the display enclosure on computer models
equipped with an AntiGlare display assembly

Where used: 2 screws that secure the fan to the base enclosure

Phillips PM2.5×5.0 screw 131

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Phillips PM2.0×4.0 screw

Color

Quantity

Length

Thread

Head diameter

Silver

4.0 mm

2.0 mm

4.5 mm

Where used: 2 screws that secure the optical drive bracket to the optical drive

Where used:
(1) Two screws that secure the TV tuner module to the system board
(2) Two screws that secure the WLAN module to the system board

132 Chapter 7 Screw listing

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Where used:
(1) One screw that secures the keyboard to the top cover
(2) Two screws that secure the Bluetooth module to the top cover

Where used: 8 screws that secure the display hinges to the display panel on BrightView
display assemblies

Phillips PM2.0×4.0 screw 133

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Where used: 2 screws that secure the modem module to the system board

134 Chapter 7 Screw listing

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Phillips PM2.5×4.0 screw

Color

Quantity

Length

Thread

Head diameter

Black

4.0 mm

2.5 mm

5.0 mm

Where used: 6 screws that secure the hard drives to the computer

Where used: 4 screws that secure the switch cover to the computer

Phillips PM2.5×4.0 screw 135

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Where used: 3 screws that secure the switch cover to the computer

Where used: 3 screws that secure the keyboard to the top cover

Where used: 8 screws that secure the display panel to the display enclosure

136 Chapter 7 Screw listing

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Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure on
BrightView display assemblies

Where used: 8 screws that secure the top cover to the base enclosure

Where used: 5 screws that secure the top cover to the base enclosure

Phillips PM2.5×4.0 screw 137

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Where used:
(1) One screw that secures the TouchPad on/off button board to the top cover
(2) Two screws that secure the TouchPad button board to the top cover

Where used: 4 screws that secure the system board to the base enclosure

138 Chapter 7 Screw listing

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Where used:
(1) Two screws that secure the audio/infrared board to the base enclosure
(2) One screw that secures the USB board to the base enclosure

Phillips PM2.5×4.0 screw 139

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Phillips PM3.0×4.0 screw

NOTE: The Phillips PM3.0×4.0 screws are also available in the Hard Drive Hardware Kit, spare part
number 480457-001.

Color

Quantity

Length

Thread

Head diameter

Silver

4.0 mm

3.0 mm

5.0 mm

Where used: 4 screws that secure the hard drive bracket to the hard drive

140 Chapter 7 Screw listing

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Phillips PM2.5×13.0 captive screw

Color

Quantity

Length

Thread

Head diameter

Black

13.0 mm

2.5 mm

5.0 mm

Where used:
(1) One screw that secures the switch cover to the computer
(2) One screw that secures the keyboard to the computer

Phillips PM2.5×13.0 captive screw 141

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Where used: 3 screws that secure the display assembly to the computer

Where used: 4 screws that secure the top cover to the base enclosure

142 Chapter 7 Screw listing

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Phillips PM2.0×3.0 broad-head screw

Color

Quantity

Length

Thread

Head diameter

Black

3.0 mm

2.0 mm

7.0 mm

Where used: 3 screws that secure the keyboard to the top cover

Where used: 2 screws that secure the fingerprint reader board to the top cover

Phillips PM2.0×3.0 broad-head screw 143

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Phillips PM2.5×6.0 screw

Color

Quantity

Length

Thread

Head diameter

Silver

6.0 mm

2.5 mm

5.0 mm

Where used: 3 screws that secure the display assembly to the computer

Where used: 2 screws that secure the display bezel to the display enclosure

144 Chapter 7 Screw listing

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Where used: 6 screws that secure the top cover to the base enclosure

Phillips PM2.5×6.0 screw 145

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Phillips PM2.5×4.0 broad-head screw

Color

Quantity

Length

Thread

Head diameter

Silver

4.0 mm

2.5 mm

6.0 mm

Where used: 2 screws that secure the subwoofer to the base enclosure

146 Chapter 7 Screw listing

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Phillips PM2.0×10.0 captive screw

Color

Quantity

Length

Thread

Head diameter

Silver

Up to 7

10.0 mm

2.0 mm

6.0 mm

Where used: 7 captive screws that secure the heat sink assembly to the system board on computer
models equipped with graphics subsystems with discrete memory (screws are spring-loaded and
secured by C-clips)

Phillips PM2.0×10.0 captive screw 147

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Where used: 4 captive screws that secure the heat sink assembly to the system board on computer
models equipped with graphics subsystems with UMA memory (screws are spring-loaded and secured
by C-clips)

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8 Backup and Recovery
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Recovering system information
Recovery after a system failure is as complete as your most current backup. HP recommends that you
create recovery discs immediately after software setup. As you add new software and data files, you
should continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and Recovery Manager software are designed to help you with
the following tasks for safeguarding your information and restoring it in case of a system failure:
●

Making a set of recovery discs (Recovery Manager software feature). Recovery discs are used to
start up (boot) your computer and restore the operating system and software programs to factory
settings in case of system failure or instability.

●

Backing up your information regularly to protect your important system files.

●

Creating system restore points (operating system feature). System restore points allow you to
reverse undesirable changes to your computer by restoring the computer to an earlier state.

●

Recovering a program or driver (Recovery Manager software feature). This feature helps you
reinstall a program or driver without performing a full system recovery.

●

Performing a full system recovery (Recovery Manager software feature). With Recovery Manager,
you can recover your full factory image if you experience system failure or instability. Recovery
Manager works from a dedicated recovery partition (select models only) on the hard drive or from
recovery discs you create.

NOTE: If your computer includes a solid-state drive (SSD), you may not have a recovery partition.
Recovery discs have been included for computers that do not have a partition. Use these discs to recover
your operating system and software. To check for the presence of a recovery partition, select Start >
Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of
the window.

Recovering system information 149

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Creating recovery discs

NOTE: HP recommends that you create recovery discs to be sure that you can restore your system
to its original factory state if you experience serious system failure or instability. Create these discs after
setting up the computer for the first time.
NOTE: Handle these discs carefully and keep them in a safe place. The software allows the creation
of only one set of recovery discs.
Note the following guidelines before creating recovery discs:
●

You will need high quality CD-R, DVD-R, double-layer DVD-R, DVD+R, double-layer DVD+R, or
BD-R (writable Blu-ray) discs. All these discs are purchased separately.

NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
●

The computer must be connected to AC power during this process.

●

Only one set of recovery discs can be created per computer.

●

Number each disc before inserting it into the computer optical drive.

●

If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation process.

To create a set of recovery discs:
1.

Select Start > All Programs > Recovery Manager > Recovery Manager.
Recovery Manager opens.

Click Advanced Options.
NOTE: If you are operating the computer on battery power, you will be prompted to connect to
AC power before you can go to the next step.

Click Recovery disc creation, and then click Next.

Follow the on-screen instructions.

150 Chapter 8 Backup and Recovery

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Backing up your information
When to back up
●

On a regularly scheduled basis

NOTE:

Set reminders to back up your information periodically.

●

Before the computer is repaired or restored

●

Before you add or modify hardware or software

Backup suggestions
●

Create a set of recovery discs using Recovery Manager.

●

Create system restore points using the Windows® System Restore feature, and periodically copy
them to disc.

●

Store personal files in the Documents folder and back up these folders periodically.

●

Back up templates stored in their associated programs.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
The screen shot can be a time saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document, follow these steps:
1.

Display the screen.

Copy the screen:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.

Open a word-processing document, and then select Edit > Paste.

Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover
back to that point if you want to reverse subsequent changes made to your system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your system files and
settings.

Backing up your information 151

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When to create restore points
●

Before you add or extensively modify software or hardware

●

Periodically, whenever the system is performing optimally

NOTE:

If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a system restore point
1.

Select Start > Control Panel > System and Maintenance > System.

In the left pane, click System Protection.

Click the System Protection tab.

Under Automatic restore points, select the disk for which you want to create a restore point.

Click Create.
The System Protection window opens.

Follow the on-screen instructions.

Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1.

Select Start > Control Panel > System and Maintenance > System.

In the left pane, click System protection.

Click the System Protection tab.

Click the System Restore button, and then click Next.
The System Restore window opens.

Follow the on-screen instructions.

152 Chapter 8 Backup and Recovery

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Performing a recovery

NOTE: You can recover only files that you have previously backed up. HP recommends that you use
Recovery Manager to create an entire drive backup as soon as you set up your computer.

Recovery Manager software allows you to repair or restore the system if you experience system failure
or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery
partition (select models only) on the hard drive. However, if your computer includes a solid-state drive
(SSD), you may not have a recovery partition. If that is the case, recovery discs have been included
with your computer. Use these discs to recover your operating system and software.
NOTE: Windows has its own built-in repair features, such as System Restore and driver roll-back
capabilities. If you have not already tried these features, try them before using Recovery Manager.
NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from
the disc provided by the manufacturer.

Recovering from the recovery discs
To restore the system from the recovery discs:
1.

Back up all personal files.

Insert the first recovery disc into the optical drive and restart the computer.

Follow the on-screen instructions.

Recovering from the dedicated recovery partition (select models only)
NOTE: If your computer includes a solid-state drive (SSD), you may not have a recovery partition. You
will not be able to recover using this procedure. Recovery discs have been included for computers that
do not have a partition. Use these discs to recover your operating system and software.
On some models, you can perform a recovery from the partition on the hard drive from either the Start
button or f11.
To restore the system from the partition, follow these steps:
1.

Access Recovery Manager in either of the following ways:
●

Select Start > All Programs > Recovery Manager > Recovery Manager.
–or–

●

Restart the computer and press f11 while the “Press for recovery” message is displayed
on the screen. Then select Recovery Manager.

Click Advanced Options.

Click System recovery, and then click Next.

Follow the on-screen instructions.

Performing a recovery 153

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1394

Signal

Power

Ground

TPB-

TPB+

TPA-

TPA+

154 Chapter 9 Connector pin assignments

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Audio-in (microphone)

Signal

Audio signal in

Ground

Audio-out (headphone)

Signal

Audio out, left channel

Audio out, right channel

Ground

Audio-in (microphone) 155

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External monitor

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock

156 Chapter 9 Connector pin assignments

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HDMI

Signal

TMDS data 2+

TMDS data 2 shield

TMDS data 2–

TMDS data 1+

TMDS data 1 shield

TMDS data 1–

TMDS data 0+

TMDS data 0 shield

TMDS data 0–

TMDS clock+

TMDS clock shield

TMDS clock-

CEC

No connect

DDC clock

DDC data

Ground

+5V power

Hot plug detect

Shell

HDMI 157

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RJ-11 (modem)

Signal

Unused

Tip

Ring

Unused

RJ-45 (network)

Signal

Transmit +

Transmit -

Receive +

Unused

Receive -

Unused

158 Chapter 9 Connector pin assignments

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Universal Serial Bus

Signal

+5 VDC

Data -

Data +

Ground

Universal Serial Bus 159

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The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120
volts AC or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country or region
where the computer is used.

Requirements for all countries or regions
The requirements listed below are applicable to all countries or regions:
●

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by each country or region’s power system.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard
Sheet C13 connector for mating with the appliance inlet on the back of the computer.

160 Chapter 10 Power cord set requirements

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Requirements for specific countries or regions
Country or region

Accredited agency

Applicable note number

Australia

EANSW

Austria

OVE

Belgium

CEBC

Canada

CSA

Denmark

DEMKO

Finland

FIMKO

France

UTE

Germany

VDE

Italy

IMQ

Japan

METI

The Netherlands

KEMA

Norway

NEMKO

The People's Republic of China

CCC

South Korea

Sweden

SEMKO

Switzerland

SEV

Taiwan

BSMI

The United Kingdom

BSI

The United States

The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding
type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall
plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

Requirements for specific countries or regions 161

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Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general household
waste. Follow the local laws and regulations in your area for computer battery disposal.

Display
WARNING! The backlight contains mercury. Caution must be exercised when removing and handling
the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this appendix can result in damage to display components. The only
components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.
Careful handling must be exercised when removing these components.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly
that might require special handling at end-of-life. Disposal of mercury may be regulated because of
environmental considerations. For disposal or recycling information, contact your local authorities, or
see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).

NOTE: The procedures provided in this appendix are general disassembly instructions. Specific
details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from
one computer model to another.

162 Chapter 11 Recycling

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Perform the following steps to disassemble the display assembly:
1.

Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.

Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the
display bezel until the bezel disengages from the display assembly.

Remove the display bezel (3).

Display 163

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4.

Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).

Remove all screws (1) that secure the display panel assembly to the display enclosure.

Remove the display panel assembly (2) from the display enclosure.

Turn the display panel assembly upside down.

Remove all screws that secure the display panel frame to the display panel.

Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display
panel frame.

164 Chapter 11 Recycling

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10. Remove the display panel frame (2) from the display panel.

11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it outward.

13. Remove the backlight cover.
14. Turn the display panel right-side up.

Display 165

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15. Remove the backlight cables (1) from the clip (2) in the display panel.

16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.

WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
18. Remove the backlight from the backlight frame.

166 Chapter 11 Recycling

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19. Disconnect the display cable (1) from the LCD panel.

20. Remove the screws (2) that secure the LCD panel to the display rear panel.

21. Release the LCD panel (3) from the display rear panel.

22. Release the tape (4) that secures the LCD panel to the display rear panel.

23. Remove the LCD panel.

24. Recycle the LCD panel and backlight.

Display 167

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Symbols/Numerics
1394 port
location 15
pin assignments 154
1394 Power Saving 111
A
AC adapter, spare part
numbers 34, 36
accessory cover
illustrated 31
removal 56
administrator password 111
antenna
illustrated 27, 30
locations 7
removal 80
spare part numbers 27, 30,
41, 42, 81
applications key, Windows 11
audio, product description 4
audio-in jack
location 13
pin assignments 155
audio-out jack
location 13
pin assignments 155
audio/infrared board
removal 94
spare part number 21, 38,
94
B
backing up
customized window, toolbar,
and menu bar settings 151
personal files 151
templates 151
backup 149
backup suggestions 151

168 Index

base enclosure, spare part
numbers 25, 38, 42, 43
battery
removal 51
spare part numbers 26, 37,
41, 51
battery bay 16
battery light 13
battery release latch 16
Blu-ray Disc ROM Drive
precautions 45
removal 54
spare part number 25, 33,
38, 54
specifications 117
Bluetooth module
removal 71
spare part number 20, 40,
71
Bluetooth module cable
illustrated 32
removal 88
boot options 111
boot order 111
bottom components 16
button components 9
button sound 111
buttons
media 9
next/fast forward 10
play/pause 10
power 9
previous/rewind 10
stop 10
volume mute 10
wireless 10

C
Cable Kit
contents 32
spare part number 20, 32,
38
cables, service considerations 45
Card Reader Power Saving 111
CAT5E cable, spare part
number 34, 35
changing the Setup Utility
language 109
chipset, product description 1
CMOS clearing 49
components
bottom 16
buttons 9
display 7
fingerprint reader 9
front 13
keyboard 11
left-side 15
rear 14
right-side 14
speakers 9
TouchPad 12
computer feet
locations 51
spare part number 51
computer specifications 113
connectors, service
considerations 45
D
Digital Media Slot 15
Digital Media Slot Light 15
diskette drive, precautions 45
display assembly
removal 73
spare part numbers 19, 37,
41, 43, 73

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display bezel
illustrated 29
release 53
removal 78
spare part number 29, 37,
79
Display Cable Kit, spare part
number 27, 30, 37
display components
illustrated 27, 29
recycling 162
display enclosure
illustrated 27, 30
removal 74
spare part numbers 27, 30,
37, 38, 41, 43, 75
display hinge
illustrated 27, 29
removal 77, 80
spare part numbers 27, 29,
37, 43, 78, 80
display inverter
illustrated 27, 29
removal 76
spare part number 27, 29,
37, 77, 79
display inverter cover
illustrated 27
removal 76
spare part number 27, 41,
76
display panel
illustrated 29
product description 2
removal 79
spare part numbers 29, 37,
80
Display Rubber Kit, spare part
number 28, 30, 37, 43
Display Screw Kit, spare part
number 28, 30, 37, 42
display specifications 114, 115
display switch 7
displaying system
information 109
docking support, product
description 5
drive light 13

drives
boot order 111
preventing damage 45
DVD±RW and CD-RW Combo
Drive
precautions 45
removal 54
spare part numbers 25, 33,
38, 54
specifications 118
E
electrostatic discharge 46
eSATA/USB port 15
esc key 11
Ethernet, product description 4
exiting the Setup Utility 110
expansion port 3 15
ExpressCard slot 15
ExpressCard slot bezel,
illustrated 31
external media cards, product
description 5
external monitor port
location 15
pin assignments 156
F
f11
fan

153

removal 96
spare part numbers 24, 38,
41, 96
fan always on 111
feet
locations 51
spare part number 51
fingerprint reader 10, 108
fingerprint reader board
removal 85
spare part number 24, 38,
85
fingerprint reader components 9
fn key 11
front components 13
full system recovery 149
function keys 11
G
graphics, product description

grounding equipment and
methods 48
H
hard drive
location 16
precautions 45
product description 3
removal 56
spare part numbers 26, 33,
38, 56
specifications 116
Hard Drive Hardware Kit, spare part
number 26, 38, 56
hard drive self test 112
HDMI port
location 15
pin assignments 157
headphone jack
location 13
pin assignments 155
headset, spare part number 34,
35
heat sink
removal 102
spare part numbers 24, 38,
39, 41, 42, 102
hinge
illustrated 27, 29
removal 77, 80
spare part numbers 27, 29,
37, 43, 78, 80
I
I/O address specifications 123,
125
infrared lens 13
interrupt specifications 120,
121, 122
J
jacks
audio-in 13
audio-out 13
headphone 13
microphone 13
modem 14
network 15
RJ-11 14
RJ-45 15
TV tuner antenna 14

Index 169

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K
keyboard
components 11
product description 6
removal 68
spare part numbers 19, 40,
68
keypad keys 11
keys
embedded numeric
keypad 11
esc 11
fn 11
function 11
Windows applications 11
Windows logo 11

modem jack
location 14
pin assignments 158
modem module
removal 90
spare part numbers 21, 36,
90
modem module cable
illustrated 32
removal 100
modem, product description 4
monitor port
location 15
pin assignments 156
mouse, spare part numbers 34,
35

L
LAN Power Saving 111
language support 111
left-side components 15
lights
battery 13
Digital Media Slot 15
drive 13
optical drive 14
power 13

N
network jack
location 15
pin assignments 158
next/fast forward button 10

M
mass storage devices, spare part
numbers 33
media button 9
memory map specifications 127,
128, 129
memory module
location 16
product description 2
removal 64
spare part numbers 26, 37,
64
memory test 112
microphone
locations 8
product description 4
microphone jack
location 13
pin assignments 155
model name 1

170 Index

O
operating system, product
description 6
optical drive
location 14
precautions 45
product description 3
removal 54
spare part numbers 25, 33,
54
specifications 117, 118
optical drive light 14
P
packing guidelines 47
password clearing 49
passwords 111
performing a system
recovery 153
pin assignments
1394 154
audio-in 155
audio-out 155
external monitor 156
HDMI 157
headphone 155
microphone 155
modem 158

monitor 156
network 158
RJ-11 158
RJ-45 158
Universal Serial Bus
(USB) 159
plastic parts 44
Plastics Kit
content 31
spare part number 20, 31,
38
play/pause button 10
pointing device
components 12
product description 6
ports
1394 15
eSATA/USB 15
expansion port 3 15
external monitor 15
HDMI 15
monitor 15
product description 5
USB 14, 15
power button 9
power connector 14
power connector cable
illustrated 32
removal 99
power cord set requirements 160
power cord, spare part
numbers 34, 42
power light 13
power requirements, product
description 6
power-on password 111
previous/rewind button 10
processor
product description 1
removal 106
spare part numbers 25, 38,
39, 43, 106
Processor C4 State 111
product description
audio 4
chipset 1
display panel 2
docking support 5
Ethernet 4
external media cards 5

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graphics 2
hard drives 3
keyboard 6
memory module 2
microphone 4
modem 4
operating system 6
optical drives 3
pointing device 6
ports 5
power requirements 6
processors 1
product name 1
security 6
serviceability 6
TV tuner 5
webcam 4
wireless 4
product name 1

R
rear components 14
recovering a program or
driver 149
recovering from the dedicated
recovery partition 153
recovering from the recovery
discs 153
recovery 153
recovery discs 153
Recovery Manager 149
recovery partition 153
recovery, system 149
remote control, spare part
numbers 34, 37
removal/replacement
preliminaries 44
procedures 50
restore points 151
right-side components 14
RJ-11 jack
location 14
pin assignments 158
RJ-45 jack
location 15
pin assignments 158
RTC battery
removal 60
spare part number 26, 38,
60

Rubber Feet Kit, spare part
number 25, 38, 51

S
safeguarding information 149
Screw Kit
contents 130
spare part number 34, 38
screw listing 130
secondary hard drive self
test 112
security cable slot 15
security, product description 6
service considerations 44
service tag 17, 50
serviceability, product
description 6
Setup Utility
changing the language 109
Diagnostics menu 112
display system
information 109
exiting 110
Main menu 111
menus 111
restoring default settings 110
Security menu 111
starting 108
System Configuration
memu 111
using 109
solid-state drive (SSD) 149
speaker assembly
removal 72
spare part number 20, 38,
72
speaker components 9
speakers 9
specifications
Blu-ray Disc ROM Drive 117
computer 113
display 114, 115
DVD±RW and CD-RW Combo
Drive 118
hard drive 116
I/O addresses 123, 125
interrupts 120, 121, 122
memory map 127, 128, 129
optical drive 117, 118
system DMA 119

static-shielding materials 48
stop button 10
subwoofer
location 16
removal 97
spare part number 25, 38,
97
supported discs 150
switch cover
removal 66
spare part numbers 19, 38,
41, 66
system board
removal 91
spare part numbers 20, 37,
41, 91
system DMA 119
system failure or instability 149
system information 111
system memory map 127, 128,
129
system recovery 149
T
thermal material,
replacement 104
tools required 44
top cover
removal 82
spare part numbers 20, 38,
82
TouchPad button board
removal 87
spare part number 20, 43,
87
TouchPad components
left button 12
light 12
on/off button 12
right button 12
scroll zone 12
TouchPad 12
TouchPad on/off button
spare part number 39
TouchPad on/off button board
removal 86
spare part number 20, 86
transporting guidelines 47
TV antenna jack 14

Index 171

m
m
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w
W
wW
w
TV tuner external antenna cable,
spare part numbers 24, 40, 58
TV tuner module
removal 58
spare part numbers 24, 39,
58
TV tuner module cable
illustrated 32
removal 101
TV tuner, product description 5
U
Universal Serial Bus (USB) port
location 14, 15
pin assignments 159
unknown password 49
USB board
removal 95
spare part numbers 21, 38,
42, 95
using system restore points 151
V
vents 14, 16
Virtualization Technology 111
volume mute button 10
volume scroll zone 10
W
webcam
location 8
product description 4
webcam light 8
webcam/microphone module
illustrated 27, 29
removal 53, 54, 75
spare part number 27, 29,
37, 53, 76
Windows applications key 11
Windows logo key 11
wireless antenna
illustrated 27, 30
locations 7
removal 80
spare part numbers 27, 30,
41, 42, 81
wireless button 10
wireless, product description 4
WLAN module
location 16

172 Index

removal 61
spare part numbers 21, 35,
37, 39, 40, 41, 61
workstation guidelines 47

m
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..
w
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wW
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Title                           : HP Pavilion dv7 Maintenance and Service Guide. www.s-manuals.com
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