Mackie Control Universal Quick Start Guide MCU Qs

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Mackie Control Universal
Mackie Control Extender

Quick-Start Guide
MACKIE FADER PACK VERSION 1.0

HOURS

MINUTES

SECONDS

FRAMES

BARS

BEATS

SUB DIVISION

TICKS

RUDE

SMPTE

MACKIE FADER PACK VERSION 1.0

BEATS

SOLO

ASSIGNMENT

DISPLAY

ASSIGNMENT

TRACK

SEND

PAN/SURROUND PLUG-IN

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

EQ

NAME
VALUE

SMPTE
BEATS

F1

F2

F3

F4

MIDI
TRACKS

INPUTS

AUDIO
TRACKS

AUDIO
INSTRUMENT

F5

F6

F7

F8

BUSSES

OUTPUTS

USER

INSTRUMENT

FADER BANKS
GLOBAL VIEW
SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO
BANK

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

1

2

3

4

5

6

7

8

1

2

3

4

5

6

7

8

AUX

CHANNEL

MODIFIERS

FLIP

+

10

dB

+

+

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

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+

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+

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dB

+

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+

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dB

+

10

dB

+

10

+

dB

dB

10

10

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

U

U

U

U

U

U

U

U

U

U

U

U

U

U

U

U

5

5

5

5

5

5

5

5

5

10

10

10

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10

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–

0

60

–

0

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–

0

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–

0

60

–

0

60

–

0

60

–

5

0

60

–

5

0

60

–

5

0

60

–

5

0

60

–

5

0

60

–

5

0

60

–

5

0

60

–

–

NUDGE

REWIND

0

60

/ALT

CONTROL

MARKER

5

10

0

OPTION

READ/OFF

WRITE

TRIM

SAVE

UNDO

TOUCH

LATCH

GROUP

CANCEL

ENTER

DROP

REPLACE

CLICK

SOLO

MASTER

U

0

–

10

dB

UTILITIES

GLOBAL
VIEW
SHIFT

dB

AUTOMATION

CYCLE

FAST FWD

STOP

PLAY

RECORD

SCRUB

ZOOM

Eight Channel Master Control Surface
and Eight Channel Extender for Digital Audio Workstations

Mackie Control Universal

CAUTION

AVIS

RISK OF ELECTRIC SHOCK
DO NOT OPEN
RISQUE DE CHOC ELECTRIQUE
NE PAS OUVRIR
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE
REFER SERVICING TO QUALIFIED PERSONNEL

ATTENTION: POUR EVITER LES RISQUES DE CHOC
ELECTRIQUE, NE PAS ENLEVER LE COUVERCLE. AUCUN
ENTRETIEN DE PIECES INTERIEURES PAR L’USAGER. CONFIER
L’ENTRETIEN AU PERSONNEL QUALIFIE.
AVIS: POUR EVITER LES RISQUES D’INCENDIE OU
D’ELECTROCUTION, N’EXPOSEZ PAS CET ARTICLE
A LA PLUIE OU A L’HUMIDITE
The lightning flash with arrowhead symbol within an equilateral
triangle is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure, that may be
of sufficient magnitude to constitute a risk of electric shock to persons.
Le symbole clair avec point de fl che l’int rieur d’un triangle
quilat ral est utilis pour alerter l’utilisateur de la pr sence
l’int rieur du coffret de "voltage dangereux" non isol d’ampleur
suffisante pour constituer un risque d’ l ctrocution.
The exclamation point within an equilateral triangle is intended to
alert the user of the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Le point d’exclamation l’int rieur d’un triangle quilat ral est
employ pour alerter les utilisateurs de la pr sence d’instructions
importantes pour le fonctionnement et l’entretien (service) dans le
livret d’instruction accompagnant l’appareil.

Important Safety
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with
the manufacturer’s instructions.

15. This apparatus shall not be exposed to dripping or splashing, and
no object filled with liquids, such as vases, shall be placed on the
apparatus.
16. This apparatus has been designed with Class-I construction and
must be connected to a mains socket outlet with a protective
earthing connection (the third grounding prong).
17. This apparatus has been equipped with an all-pole, rocker-style AC
mains power switch. This switch is located on the rear panel and
should remain readily accessible to the user.
18. This apparatus does not exceed the Class A/Class B (whichever
is applicable) limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications.
ATTENTION — Le présent appareil numérique n’émet pas de
bruits radioélectriques dépassant las limites applicables aux appareils
numériques de class A/de class B (selon le cas) prescrites dans le
réglement sur le brouillage radioélectrique édicté par les ministere des
communications du Canada.

FCC Information
NOTE: This equipment has been tested and found to comply
with the limits for Class B digital devices, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the
interference at his own expense.

8. Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that
produce heat.
9. Do not defeat the safety purpose of the polarized or groundingtype plug. A polarized plug has two blades with one wider than
the other. A grounding-type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided
for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.

* EN 55022 Radiated and Conducted Emissions
* EN 55024 Electromagnetic Immunity

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they
exit from the apparatus.

* EN 61000-4-2 Electrostatic Discharge Immunity

11. Only use attachments/accessories specified by the manufacturer.

* EN 61000-4-4 Electrical Fast Transient/Burst Immunity

12. Use only with a cart, stand, tripod, bracket, or table specified
by the manufacturer, or sold with the apparatus. When a cart is
used, use caution when moving the cart/apparatus combination
to avoid injury from tip-over.

* EN 60950/IEC 950 Electrical Safety Requirements

13. Unplug this apparatus during lightning storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way,
such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally,
or has been dropped.

2

This product has been tested and complies
with the following standards and directives as
set forth by the European Union:

Mackie Control Universal

* EN 61000-4-3 RF Electromagnetic Fields Immunity

WARNING — To reduce the risk of fire or electric shock, do
not expose this appliance to rain or moisture.

Part No. 0003943-90 Rev. C 03/05
© 2003-2005 LOUD Technologies Inc. All Rights Reserved.

Installation

Thank you for choosing Mackie for your Digital
Audio Workstation (DAW) control solution. Mackie
Control Universal and Mackie Control Extender
provide the familiar feel of analog-style mixing to
your DAW environment. But they also deliver the
most complete feature set and software compatibility of any control surface available today.
The labels for the buttons and controls are
specific to Apple Logic. Custom lexan overlays
are available for other supported DAWs (see the
Overlay Request Card included in the box). These
overlays fit over the right-hand side of the control
surface and correctly label the buttons for the
functionality supported by the DAW you are using.

•

Connect the Mackie Control Universal to your
MIDI interface via two MIDI cables (IN and OUT).

•

Connect one end of the external power supply
to the Mackie Control Universal, and the other
end to an AC power source between 90 VAC
and 264 VAC (50–60 Hz).

•

Turn on the Mackie Control Universal POWER
switch.

•

Launch your software program of choice.

•

Select your software’s console or surface manager set up window.

•

Select the Mackie Control MIDI Mapping. If it is
not included in the version of software you are
using, go to the software company’s website or to
www.mackie.com/mackiecontrol and download
the MIDI map for your particular application.

•

Once the appropriate MIDI map is selected
within your software’s preferences, the unit(s)
will be recognized automatically.

•

Mackie Control Universal/Mackie Control
Extender units can function as a single large
console — a “Control Surface Group.”

•

Each Control Surface Group can be configured
independently. As an example, you can control
volume and pan settings with one unit while
editing plug-in settings with the second unit (if
the software that you are running will accept
these parameters).

Software User’s Guides
Visit our website to obtain the latest manuals
and information for all the currently supported
DAW applications.
www.mackie.com/products/mackiecontrol/
MackieControl_support.html

Changing Modes
Mackie Control Universal has three different
modes of operation:
1. Mackie Control (use with APB Tools TH-S,
Cakewalk SONAR, Magix Samplitude and
Sequoia, MOTU Digital Performer, RML Labs
Saw Studio, Steinberg Nuendo and Cubase SX,
and Adobe Audition [previously Syntrillium
Cool Edit Pro]).
2. Logic Control (use with Apple Logic [previously Emagic Logic]).
3. HUI (use with Digidesign Pro Tools).
When you first turn on Mackie Control Universal, the display prompts you to select a mode of
operation:
• Press Ch. 1 V-Pot to select Mackie Control.
• Press Ch. 4 V-Pot to select HUI.
• Press Ch. 8 V-Pot to select Logic Control.
Once you’ve made your selection, Mackie Control Universal will automatically boot into your
selected mode each time you turn it on.

Quick-Start Guide

Introduction

To connect one or more Mackie Control Universal
and Mackie Control Extenders:
1. Connect the MIDI OUT jack on your computer’s
MIDI interface to the MIDI IN jack of the Mackie
Control Universal or Mackie Control Extender.
2. Connect the MIDI IN jack on your computer’s
MIDI interface to the MIDI OUT jack of the
Mackie Control Universal or Mackie Control
Extender.
3. You need to have separate MIDI IN and OUT
jacks on the MIDI interface for each Mackie
Control Universal and Mackie Control Extender (see illustration below).

To change the mode of operation:
1. Turn off the Mackie Control.
Mackie Control Extender
2. Hold down
both the
Ch. 1
and Ch. 2
SELECT
MIDI
MIDI
IN
OUT
buttons
while turning on the
Mackie Control.

CONTROL EXTENDER

DESIGNED BY MACKOIDS IN WOODINVILLE, WA, USA • COPYRIGHT ©2005
"MACKIE" AND THE RUNNING MAN FIGURE ARE TRADEMARKS OF LOUD TECHNOLOGIES INC. • PATENT PENDING

SERIAL NUMBER

MANUFACTURING DATE

IN

LISTED INFORMATION
TECHNOLOGY EQUIPMENT
59BJ

MIDI

OUT

EXTERNAL
POWER

–

POWER

+

Mackie Control Universal

Mackie Control Extender

CONTROL EXTENDER
DESIGNED BY MACKOIDS IN WOODINVILLE, WA, USA • COPYRIGHT ©2005
"MACKIE" AND THE RUNNING MAN FIGURE ARE TRADEMARKS OF LOUD TECHNOLOGIES INC. • PATENT PENDING

SERIAL NUMBER

MANUFACTURING DATE

IN

MIDI

OUT

EXTERNAL
POWER

–

LISTED INFORMATION
TECHNOLOGY EQUIPMENT
59BJ

POWER

+

USER SWITCH

THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF MACKIE DESIGNS INC "MACKIE" AND THE "RUNNING MAN" FIGURE

WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT
RISK OF ELECTRIC SHOCK
DO NOT OPEN

REPLACE WITH THE SAME TYPE FUSE AND RATING.
DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE

SERIAL NUMBER

EXTERNAL
CONTROL

MANUFACTURING DATE

IN

MIDI

OUT

POWER

EXTERNAL
POWER

–

EXPOSE THIS EQUIPMENT TO RAIN OR MOISTURE. DO NOT REMOVE COVER.
NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.

AVIS: RISQUE DE CHOC ELECTRIQUE — NE PAS OUVRIR

+

LISTED INFORMATION
TECHNOLOGY EQUIPMENT
59BJ

UTILISE UN FUSIBLE DE RECHANGE DE MÊME TYPE.
DEBRANCHER AVANT DE REMPLACER LE FUSIBLE
DESIGNED BY MACKOIDS IN WOODINVILLE, WA • USA • COPYRIGHT ©2001

MIDI
IN

3. The display once again
prompts you to select a
mode of operation.

MIDI
OUT

MIDI
IN

MIDI
OUT

Digital Audio Workstation

Multiport
MIDI Interface

Computer Serial or
USB Connection

Quick-Start Guide

3

Mackie Control Universal

Upgrading the Software

Service

From time to time, software updates for the
Mackie Control Universal may become available to
download from our website. Register your product
to be notified when updates are available, or check
our website at www.mackie.com. You can register
online at www.mackie.com (click on Product Registration).

If you think your Mackie Control Universal or
Mackie Control Extender has a problem, please
do everything you can to confirm it before calling
for service. If the problem is related to setting up
and using Mackie Control with your DAW software,
contact your software manufacturer’s technical
support.
If you are absolutely, positively sure it is a hardware related problem, then go to the repair section
next for further instructions.

To install a software update:
1. Download the software update from our website at www.mackie.com. This is delivered in
the form of a MIDI file.
2. Make sure your Mackie Control Universal is
plugged into the computer via MIDI and communicating with your preferred audio software
application (DAW).
3. Disable the Mackie Control as a MIDI controller device in the control surface setup section
of your audio software application.
4. Disable MTC, MMC, MIDI Clock, MIDI Metronome, or any other MIDI signals being sent by
your DAW.
5. Import the MIDI file you just downloaded from
the Mackie web site into your audio software
application, and make sure the Mackie Control
is the target MIDI device on channel one.
6. Turn off the power on the Mackie Control.
7. Hold down the REC RDY buttons on channels
1 and 2 and the SELECT button on channel
1 as you turn the power on. This will put the
Mackie Control into the Boot Loader Mode.
8. Once in the Boot Loader Mode, simply play
back the MIDI file in its entirety from your audio software application. While the MIDI file is
playing, you should see a series of dots parade
across the display. If you do not see the dancing dots, restart at step 1.
9. Once the MIDI file has played through to the
end (you'll know when), hit STOP in your audio software application. The controller will
restart automatically.
10. Select the desired mode of operation (Mackie
Control, Logic Control, or HUI), as described
in the “Changing Modes” section on page 3.
11. Re-enable the controllers and MIDI options
that you disabled in steps 3 and 4.

Repair
Service for Mackie products purchased in the
USA is available at a factory-authorized service
center. Service for Mackie products living outside
the United States can be obtained through local
dealers or distributors.
If your Mackie Control Universal or Mackie
Control Extender needs service, and it lives in the
United States, follow these instructions:
1. Call Tech Support at 1-800-898-3211, 7 am to
5 pm PST, to explain the problem and obtain
a Service Request Number. Have your Mackie
Control Universal or Mackie Control Extender
serial number ready. You must have a Service
Request Number before you can obtain service at
the factory.
2. Keep this quick-start guide. We don’t need it
to repair the controller.
3. Pack the controller in its original package,
including endcaps and box. This is very important. When you call for the Service Request
Number, please let Tech Support know if you
need new packaging. Mackie is not responsible
for any damage that occurs due to non-factory
packaging.
4. Include a legible note stating your name, shipping address (no P.O. boxes), daytime phone
number, Service Request Number, and a detailed description of the problem, including
how we can duplicate it.
5. Write the Service Request Number in BIG
PRINT on top of the box.
6. Tech Support will tell you where to ship the
controller for repair. We suggest insurance for
all forms of cartage.

12. Apply the appropriate overlay to the master
section and you’re done.

Need Help?
Contact our Technical Support staff at 1-800-898-3211, Monday to Friday,
from 7 AM to 5 PM PST. After hours, visit www.mackie.com and look under
Support, or email us at techmail@mackie.com.
4

Mackie Control Universal

Please read the warranty information on page 7,
then either register online at www.mackie.com or
complete and return the Product Registration card
included with your Mackie Control or Mackie Control Extender.
“Mackie.,” the “Running Man” figure, “Mackie
Control Universal,” and “Mackie Control Extender”
are trademarks or registered trademarks of LOUD
Technologies Inc. All other brand names mentioned
are trademarks or registered trademarks of their
respective holders, and are hereby acknowledged.

Note: You must have a sales receipt from an Authorized Mackie Dealer to qualify for a warranty repair.

© 2003-2005 LOUD Technologies Inc.
All Rights Reserved.

Quick-Start Guide

7. We’ll try to fix the controller within five business days. Ask Tech Support for the latest
turn-around times when you call for your Service Request Number. The controller must be
packaged in its original packing box, and must
have the Service Request Number on the box.
Once it's repaired, we'll ship it back the same
way in which it was received. This paragraph
does not necessarily apply to non-warranty
service.

Please write your serial number here for
future reference (i.e., insurance claims, tech
support, return authorization, etc.)

Purchased at:

Date of purchase:

MACKIE FADER PACK VERSION 1.0

HOURS

MINUTES

SECONDS

FRAMES

BARS

BEATS

SUB DIVISION

TICKS

RUDE

SMPTE

MACKIE FADER PACK VERSION 1.0

BEATS

SOLO

ASSIGNMENT

DISPLAY

ASSIGNMENT

TRACK

SEND

PAN/SURROUND PLUG-IN

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

REC

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

1

2

3

4

5

6

7

8

1

2

3

4

5

6

7

8

EQ

NAME
VALUE

SMPTE
BEATS

F1

F2

F3

F4

MIDI
TRACKS

INPUTS

AUDIO
TRACKS

AUDIO
INSTRUMENT

F5

F6

F7

F8

BUSSES

OUTPUTS

USER

INSTRUMENT

FADER BANKS
GLOBAL VIEW

BANK

AUX

CHANNEL

MODIFIERS

FLIP

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

dB

+

10

+

dB

dB

10

10

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

U

U

U

U

U

U

U

U

U

U

U

U

U

U

U

U

–

5

5

5

5

5

5

5

5

5

10

10

10

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10

10

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50

50

50

50

50

50

50

50

50

50

50

50

60

60

60

60

60

60

60

60

60

60

0

–

0

–

0

–

0

–

0

–

0

–

0

–

5

0

–

5

0

60

–

5

0

60

–

5

0

60

–

5

0

60

–

5

0

60

–

5

0

60

–

–

NUDGE

REWIND

0

60

/ALT

CONTROL

MARKER

5

OPTION

READ/OFF

WRITE

TRIM

SAVE

UNDO

TOUCH

LATCH

GROUP

CANCEL

ENTER

DROP

REPLACE

CLICK

SOLO

MASTER

U

0

UTILITIES

GLOBAL
VIEW
SHIFT

dB

+

AUTOMATION

CYCLE

FAST FWD

STOP

PLAY

RECORD

SCRUB

ZOOM

Quick-Start Guide

5

17.4 in/44.1 cm
HOURS

SOLO
BARS

REC

REC

REC

REC

BEATS

SUB DIVISION

TICKS

DISPLAY

ASSIGNMENT

TRACK

REC

MACKIE CONTROL
UNIVERSAL WEIGHT
11.8 lbs/
5.4 kg

FRAMES

BEATS

SEND

NAME
VALUE

SMPTE
BEATS

F1

F2

PAN/SURROUND PLUG-IN

REC

SECONDS

RUDE

ASSIGNMENT

REC

MINUTES

SMPTE

MACKIE FADER PACK VERSION 1.0

F3

F4

F5

F6

F7

F8

BUSSES

OUTPUTS

USER

REC

EQ
SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

INSTRUMENT

FADER BANKS
GLOBAL VIEW

BANK

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

MIDI
TRACKS

INPUTS

AUDIO
INSTRUMENT

AUDIO
TRACKS

AUX

CHANNEL

MODIFIERS

FLIP

2

dB

+

10

3

dB

+

5

10

dB

+

5

U

4

10

dB

+

5

U

5

10

dB

+

5

U

6

10

dB

+

5

U

7

10

8

dB

+

10

5

U

+

dB

dB

10

10

5

5

5

U

OPTION

5

0

10

20

60

U

60

U

60

60

60

30

40

50

–

40

50

–

60

50

–

60

–

TRIM

SAVE

UNDO

TOUCH

LATCH

GROUP

CANCEL

ENTER

DROP

REPLACE

CLICK

SOLO

U

5

5

10

10

20

20

30

30

40

40

50

50

60

60

NUDGE

REWIND

20

30

40

50

–

WRITE

/ALT

CONTROL

0

10

20

30

40

50

–

5

0

10

20

30

40

50

–

5

0

10

20

30

40

50

5

0

10

20

30

40

5

0

10

20

30

–

5

0

10

UTILITIES

READ/OFF

MASTER

MARKER

5

0

AUTOMATION

GLOBAL
VIEW
SHIFT

1

CYCLE

FAST FWD

PLAY

STOP

17.5 in/44.4 cm

Mackie Control Universal

3.8 in/
9.6 cm

RECORD

SCRUB

ZOOM

3.8 in/
9.6 cm
10.0 in/25.4 cm

MACKIE

CONTROL EXTENDER

WEIGHT
6.9 lbs/
3.1 kg

REC

REC

REC

REC

REC

REC

REC

REC

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SIGNAL

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

SOLO

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

MUTE

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

1

2

dB

+

10

4

dB

+

10

5

dB

+

10

6

dB

+

10

7

dB

+

10

8

dB

+

10

5

5

5

5

5

U

U

U

U

U

U

U

5

5

5

5

5

5

5

0

0

0

0

0

0

dB

+

10

5

U

5

0

10

10

10

10

10

10

10

10

20

20

20

20

20

20

20

20

30

30

40

60

30

40

50

6

10

5

0

–

3

dB

+

5

Mackie Control Universal

60

30

40

50

–

60

30

40

50

–

60

30

40

50

–

60

30

40

50

–

60

30

40

50

–

40

50

–

60

50

–

60

17.5 in/44.4 cm

MACKIE FADER PACK VERSION 1.0

Please keep your sales receipt in a safe place.
A. LOUD Technologies Inc. warrants all materials,
workmanship and proper operation of this product
for a period of two years from the original date of
purchase. If any defects are found in the materials
or workmanship or if the product fails to function
properly during the applicable warranty period,
LOUD Technologies, at its option, will repair or
replace the product. This warranty applies only to
equipment sold and delivered within the U.S. by
LOUD Technologies Inc. or its authorized dealers.
B. Failure to register online or return the product
registration card will not void the two-year warranty.
C. Service and repairs of Mackie products are to be
performed only at an Authorized Mackie Service
Center (see D below). Unauthorized service, repairs,
or modifications will void this warranty.
D. To obtain factory-authorized service:
1. Call LOUD Technologies at 800/898-3211, 7
AM to 5 PM Monday through Friday (Pacific Time)
to get a Service Request Number. Products returned
without a Service Request Number will be refused.
2. Pack the product in its original shipping
carton. Also include a note explaining exactly
how to duplicate the problem, a copy of the
sales receipt with price and date showing, and
your return street address (no P.O. boxes or
route numbers, please!). If we cannot duplicate
the problem or establish the starting date of
your Limited Warranty, we may, at our option,
charge for service time.
3. Ship the product in its original shipping carton,
freight prepaid to the authorized service center.
The address of your closest authorized service
center will be given to you by Technical Support.
IMPORTANT: Make sure that the Service
Request Number is plainly written on the
shipping carton.
E. LOUD Technologies reserves the right to inspect any products that may be the subject of any
warranty claims before repair or replacement is
carried out. LOUD Technologies may, at our option,
require proof of the original date of purchase in the
form of a dated copy of the original dealer’s invoice
or sales receipt. Final determination of warranty
coverage lies solely with LOUD Technologies.
F. Any products returned to one of the LOUD
Technologies factory-authorized service centers
and deemed eligible for repair or replacement under the terms of this warranty will be repaired or
replaced within thirty days of receipt. LOUD Technologies and its authorized service centers may
use refurbished parts for repair or replacement of

any product. Products returned to LOUD Technologies that do not meet the terms of this Warranty
will be not be repaired unless payment is received
for labor, materials, return freight, and insurance.
Products repaired under warranty will be returned
freight prepaid by LOUD Technologies to any location within the boundaries of the USA.
G. LOUD Technologies warrants all repairs performed for 90 days or for the remainder of the
warranty period. This warranty does not extend to
damage resulting from improper installation, misuse, neglect or abuse, or to exterior appearance.
This warranty is recognized only if the inspection
seals and serial number on the unit have not been
defaced or removed.
H. LOUD Technologies assumes no responsibility
for the quality or timeliness of repairs performed
by an authorized service center.
I. This warranty is extended to the original purchaser and to anyone who may subsequently
purchase this product within the applicable warranty period. A copy of the original sales receipt is
required to obtain warranty repairs.
J. This is your sole warranty. LOUD Technologies
does not authorize any third party, including any
dealer or sales representative, to assume any liability on behalf of LOUD Technologies or to make
any warranty for LOUD Technologies Inc.
K. THE WARRANTY GIVEN ON THIS PAGE
IS THE SOLE WARRANTY GIVEN BY LOUD
TECHNOLOGIES INC. AND IS IN LIEU OF ALL
OTHER WARRANTIES EXPRESS AND IMPLIED,
INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE WARRANTY GIVEN ON THIS
PAGE SHALL BE STRICTLY LIMITED IN DURATION TO TWO YEARS FROM THE DATE
OF ORIGINAL PURCHASE FROM AN AUTHORIZED MACKIE DEALER. UPON EXPIRATION
OF THE APPLICABLE WARRANTY PERIOD,
LOUD TECHNOLOGIES INC. SHALL HAVE NO
FURTHER WARRANTY OBLIGATION OF ANY
KIND. LOUD TECHNOLOGIES INC. SHALL NOT
BE LIABLE FOR ANY INCIDENTAL, SPECIAL,
OR CONSEQUENTIAL DAMAGES THAT MAY
RESULT FROM ANY DEFECT IN THE MACKIE
PRODUCT OR ANY WARRANTY CLAIM. Some
states do not allow exclusion or limitation of incidental, special, or consequential damages or a
limitation on how long warranties last, so some of
the above limitations and exclusions may not apply
to you. This warranty provides specific legal rights
and you may have other rights which vary from
state to state.and you may have other rights which
vary from state to state.

Quick-Start Guide

Quick-Start Guide

MACKIE CONTROL UNIVERSAL and MACKIE CONTROL EXTENDER
LIMITED WARRANTY

7

16220 Wood-Red Road NE • Woodinville, WA 98072 • USA
US and Canada: 800.898.3211
Europe, Asia, Central and South America: 425.487.4333
Middle East and Africa: 31.20.654.4000
Fax: 425.487.4337 • www.mackie.com
E-mail: sales@mackie.com



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Keywords                        : Mackie Control Universal, Mackie Control Extender, Controller, Control Surface, MIDI, DAW, Digital Audio Workstation, Desktop, Project, Studio, Recording, Mackie, LOUD Technologies
Subject                         : Mackie Control Universal
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