Service Manual 6600 Level 1&2 Nokia Nhl 10 1,2

User Manual: Smartphone Nokia 6600 NHL-10 - Service manuals and Schematics, Disassembly / Assembly. Free.

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nokia

6600
NHL-10
Transceiver Features
•

Integrated digital camera with zoom

•

Video recorder with audio support

•

Streaming video and audio

•

Wireless connectivity with Bluetooth and infrared

•

6 MB internal memory

•

Memory card slot for additional user memory and
applications.

•

Supports Java™ MIDP 2.0 applications

•

Data synchronization with PC via PC Suite

•

Tri-band operation in GSM E900/1800/1900
networks

Transceiver with BL-5C 850mAh Li-ion battery pack
Talk time
Up to 2-4 hours

Standby

Note

150-240 hours

Depends
on network
parameters

SERVICE MANUAL
Service Level 1&2
Copyright © Nokia Corporation. This material, including documentation and any related computer
programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved.
Copying, including reproducing, storing, adapting or translating, any or all of this material requires
the prior written consent of Nokia Mobile Phones. This material also contains confidential
information, which may not be disclosed to others without the prior written consent of Nokia
Mobile Phones.

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TABLE OF CONTENT
Page
1.

INTRODUCTION ...................................................................................................................................... 3

GENERAL REPAIR INFORMATION ................................................................................................... 4

PATHFINDER FOR WORKSHOP STAFF............................................................................................ 5

EXPLODED VIEW AND COMPONENT DISPOSAL.......................................................................... 6

SPARE PARTS LIST................................................................................................................................. 7

SERVICE TOOLS.................................................................................................................................... 10

SW-UPDATE ............................................................................................................................................ 12

DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT) ............ 13

LEGEND FOR QUICK TROUBLE SHOOTER .................................................................................. 18

10.

QUICK TROUBLE SHOOTER PART1 ........................................................................................... 19

11.

QUICK TROUBLE SHOOTER PART 2 .......................................................................................... 20

12.

QUICK TROUBLE SHOOTER PART 3 .......................................................................................... 21

13.

CAMERA GONOGO TEST................................................................................................................ 22

14.

BLUETOOTH AND INFRARED GONOGO TEST ........................................................................ 23

15.

GONOGO TEST (GSM ONLY) ......................................................................................................... 24

16.

BATTERY TEST.................................................................................................................................. 24

17.

SERVICE NOTES................................................................................................................................ 25

18.

FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS............................... 26

19.

ESD PROTECTION REQUIREMENTS........................................................................................... 27

CHANGE HISTORY
Status
Draft
Approved
Approved

Version No.
0.1
1.0
2.0

Service Manual 6600 Level 1&2

Date
27.08.2003
08.10.2003
30.10.2003

Comments
Initial draft
approval
Content of Service Tools corrected

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1. INTRODUCTION
The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out
service to Nokia 6600. This Service Manual is to be used only by authorized Nokia service partners, and the
content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service
Bulletins) for service partners, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
If you find any errors or if you have further suggestions, please notify Nokia using the address below:

mailto:cc-ts-rc.documentation@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified, so watch
always out for the newest version.

Warnings and Cautions

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance
including important safety information. Note also the following:

Warnings:

1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS,
EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A
PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER
ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is
worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and
alignment. Ensure all cables and wires are repositioned correctly.
6. All PC’s used with NMP Service Software for this produce must be bios and operating system

”Year 2000 Compliant”.
Electrostatic discharge can easily damage the sensitive components of electronic
products. Therefore every Service Supplier has to take care of all precautions, which are
mentioned in the service level related “Service Partner Requirements”, available on
Nokia Partner Web Site. Also see ESD Protection Requirements in this Service Manual.

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2. GENERAL REPAIR INFORMATION
IN THIS SECTION THE TECHNICIAN WILL GET SOME GENERAL HINTS HOW TO CARRY OUT REPAIRS:
o
o
o
o
o
o
o
o
o
o
o
o

o
o

To familiarize oneself with Nokia 6600 read the tutorials or user guide on www.nokia.com -->Support-> Phones, by selecting the Phone Model.
Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area
and connecting your wristband.
Use gloves to avoid corrosion and fingerprints.
Protect windows and displays with a film to avoid dust and scratches.
When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use
a glass fiber pencil because it scratches the surface and will lead later on to corrosion.
Mechanical parts (except shielding lids), which didn’t repair the failure, can be reused, if they are not
soldered.
When removing the shielding lids make sure to replace them with new ones, otherwise the highfrequency leakage can have an influence on the device.
Use always original Nokia spare parts.
Check the soldering joints of the parts which are concerned regarding the indicated error
(e.g. soldered connectors or switches) and resolder them if necessary (Level 2 only).
Remove redundant soldering flux after repair.
Meet the torque requirements when assembling the unit (see also the document “torques for
transceiver assembly” on Nokia Partner Web Site).
Always use your own equipment for testing where you are sure that it works. E.g. if the customer
complains about charger function, please test the phone with your own charger to be sure if phone or
charger causes the malfunction.
When doing the Faultlogger entries, always note the Item code, which caused the malfunction. Also, fill
in the appropriate part code from the assembly, if needed.
Please be aware that some malfunctions could be software related and solved by an update.

These mention Service Bulletins have to be followed:
General
SB-027:
SB-089:
SB-107:
SB-115:
SB-121:
SB-124
SB-131:
SB-148:
SB-156:
SB-161:
SB-163:
SB-164:
SB-165:
SB-167:
Service Tools
SB-011:
Spare Parts
SB-004:

Original Nokia Accessories
Don’t try to repair prototypes (indicated on Type Label).
Be sure that you have minimum hardware requirements in place.
Handling of liquid damages.
Return the defective part, if one of your service tools causes malfunction.
Service Policy for packaging serviced products
Check these guidelines when refurbishing products.
Improvements to Faultlog Reporting Tool
Packing Material
New structure of General Bulletins
Service handling of PWBs and PCBs during repair process
New barcode for future products
NMP Global Symptom Codes
NMP Global Fault Codes (Level 1&2)
NMP Standard Toolkit
New swap phone cartons

Please check Nokia Partner Web Site and CarePoint for latest news and files on a regular basis.

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3. PATHFINDER FOR WORKSHOP STAFF
In addition to the information in this Service Manual, there are several instructions and information, which
have to be followed.
Main documentation database is Nokia Partner Website, which refers also to Nokia Care Point with the
purpose of serving different multimedia content, like video clips or interactive tutorials.
Nokia Partner Web Site

Nokia Care Point

Nokia Partner Web Site for EMEA region is the most important
document database for all service suppliers (level 1-4). All
service relevant information like e.g. Service Manuals, Service
Bulletins or general instructions are available. Content is
restricted according you access level. To be kept up-to-date
also concerning newest software updates, a daily check of
“latest updates in support library” is needed.

Nokia Care Point is repair support and training channel for Nokia
service suppliers (mainly for service levels 1 and 2). By providing
visual and easy to learn support and training material, such as
illustrative repair videos, troubleshooting with pictures, product
information and general repair information, Nokia Care Point
offers user-friendly channel for service partners to learn technical
issues.

It is mandatory to watch for newest technical and organizational information on a daily basis to be
updated as required (see “Latest Updates in support Library”). Every new information has to be processed
and implemented as soon as possible.
When logged into PWS you can also find needed information to different headlines respectively tools
like:
Downloads
Support Library
Accessories
Battery Tester
Common Software
Flashing Tools
General --> Instructions
GoNoGo Tester
Service Tools
Tester Support
Wintesla
Products (Service Manuals, Service Bulletins)

To spare server bandwidth it is recommended to download newest version of huge files like videos,
Phoenix packages or Service Manuals only once and distribute it internally for further use.

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4. EXPLODED VIEW AND COMPONENT DISPOSAL
Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories.

Description: See corresponding ITEM/CIRCUIT REF of the SPL (Spare Parts List)
Service Manual 6600 Level 1&2
Copyright 2003 © Nokia Corporation

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5. SPARE PARTS LIST
ITEM/
QTY
CIRCUIT REF.

PART NO

PART NAME

I001
I002
I003
I004
I005

1
1
4
1
1

XXXXXXX
XXXXXXX
6290109
9511102
4850343

A-COVER
KEYMAT
SCREWS 1.8X9 T6 PLUS
LCD TOP SHIELD
LCD

I006
I007
I008
I009
I010
I011
I012
I013

1
1
1
1
1
1
1
1
1

0201957
9452804
9517293
9511104
5140251
9470283

UI SUPPORT FRAME ASSY
JOYSTICK HAT
JOYSTICK
DOME SHEET
UI SUPPORT FRAME
GROUNDING CLIP
BB SHIELDING GASKET
EARPIECE
SPEAKER FOAM TAPE

I014
I015

1
1

ENGINE MODULE
4858009 VGA CAMERA

I016
I017

1
1
1

0660296 ANTENNA ASSY
ANTENNA
IHF SPEAKER

I018
I019

1
1

9790812 POWER BUTTON
6800063 VIBRA MOTOR

I020
I021

1
1
1

5460113 SYSTEM CONNECTOR ASSY
MICROPHONE
SYSTEM CONNECTOR

I022
I023
I024
I025
I026

1
1
1
1
1
1

9452798
9460517

I027
I028

1
1

XXXXXXX CAMERA ORNAMENT
LABEL

I029
I030
I031

1
1
1
1

XXXXXXX
9470618

Service Manual 6600 Level 1&2

B-COVER ASSY
B-COVER
CAMERA WINDOW
CARD HOUSING
IR WINDOW
LOCKING LEVER

C-COVER ASSY
C-COVER
RELEASE BUTTON
BATTERY CUSHION

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SOLDERING COMPONENTS ONLY FOR LEVEL 2
ITEM/
QTY
CIRCUIT REF.

F380
G190
S130
X600

PART NO

5119019
4700801
5209001
9510434

PART NAME

SM FUSE F 1.5A 32V 0603
BATTERY LI-ION 0.14MAH 3V RB414
SM SW TACT SPST 12V 50MA SIDE KEY
SPRING CLIP M3E14601 NSJ-3 HD925

VARIANT PARTS
ITEM/
QTY
CIRCUIT REF.

I001
I001
I002
I002
I002
I002
I002
I002
I002
I002
I002
I002
I027
I027
-

1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

PART NO

9459090
9459091
9791020
9791037
9791021
9791088
9791022
9791089
9791025
9791090
9791026
9791091
9459107
9459108
9459260
9459261

Service Manual 6600 Level 1&2

PART NAME

A-COVER (LIGHT GREY)
A-COVER (ROSE)
KEYMAT LATIN (LIGHT GREY)
KEYMAT LATIN (ROSE)
KEYMAT RUSSIAN (LIGHT GREY)
KEYMAT RUSSIAN (ROSE)
KEYMAT GREEK (LIGHT GREY)
KEYMAT GREEK (ROSE)
KEYMAT ARABIC (LIGHT GREY)
KEYMAT ARABIC (ROSE)
KEYMAT HEBREW (LIGHT GREY)
KEYMAT HEBREW (ROSE)
CAMERA ORNAMENT (LIGHT GREY)
CAMERA ORNAMENT (ROSE)
C-COVER ASSY (LIGHT GREY)
C-COVER ASSY (ROSE)

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SWAP UNITS
QTY

PART NO

PART NAME

0050486
0050487
0050488
0050489
0050491
0050490
0050493
0050492
0050494
0050495
0050501
0050502
0050497
0050496
0050499
0050498

NHL-10 N6600 SWAP UNIT EUROPE&AFRICA (LIGHT GREY)
NHL-10 N6600 SWAP UNIT EUROPE (ROSE)
NHL-10 N6600 SWAP UNIT FRANCE (LIGHT GREY)
NHL-10 N6600 SWAP UNIT FRANCE (ROSE)
NHL-10 N6600 SWAP UNIT SOUTH AFRICA (LIGHT GREY)
NHL-10 N6600 SWAP UNIT SOUTH AFRICA (ROSE)
NHL-10 N6600 SWAP UNIT POLAND (LIGHT GREY)
NHL-10 N6600 SWAP UNIT POLAND (ROSE)
NHL-10 N6600 SWAP UNIT TURKEY (LIGHT GREY)
NHL-10 N6600 SWAP UNIT TURKEY (ROSE)
NHL-10 N6600 SWAP UNIT CZECH/SLOVAK. (LIGHT GREY)
NHL-10 N6600 SWAP UNIT CZECH/SLOVAKIA (ROSE)
NHL-10 N6600 SWAP UNIT RUSSIA (LIGHT GREY)
NHL-10 N6600 SWAP UNIT RUSSIA (ROSE)
NHL-10 N6600 SWAP UNIT UKRAINA (LIGHT GREY)
NHL-10 N6600 SWAP UNIT UKRAINA (ROSE)

SERVICE TOOLS
TYPE

QTY

PART NO

PART NAME

0080541 FLS-4S SALES PACK E&A (INCLUSIVE 0680032)
0680032 UNIV. POWERSUPPLY ACF-8
ACCESSORY
ACCESSORY
ACCESSORY
ACCESSORY

LEVEL 2 ONLY

0273558
0272169
0272172
0271467
0770506
0730218
0770722
0770502
0770527
0772040
0770450

Service Manual 6600 Level 1&2

BL-5C BATTERY PACK LI-IO 850MAH
AC TRAVEL CHARGER ACP-8E (EURO)
AC TRAVEL CHARGER ACP-8X (UK)
HDC-5 HEADSET
SF-2 POS FLASH ADAPTER
XCS-1 SERVICE CABLE
SS-12 DISASSAMBLY JIG
RJ-2 SOLDERING JIG
SRT-9 CAMERA REMOVAL TOOL
STANDARD TOOLKIT
SF-2 TESTPINS (10 PCS)

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6. SERVICE TOOLS

ACF-8
Universal Power Supply is used to power FLS-4S.

FLS-4S incl. Driver and User Guide
is a dongle and flash device incorporated into one package,
developed specifically for POS use.

XCS-1
Service Cable is used to connect FLS-4S to SF-2.

Internal Battery BL-5C
Inserted under the back cover, this Li-ion 850 mAh battery
provides power in a lightweight package.

Travel Charger ACP-8E/ACP-8X
Lightweight multi-voltage charger for charging your phone
battery.

Headset HS-5
An easy and convenient handsfree solution with remote
control.

SS-12
Disassembly Jig for Nokia 6600
SF-2
POS Flash Adapter is used in POS (Point of Sales)
environment for software updating. It provides controlled
supply voltage and necessary connections between the
phone and the Flash Device. It substitutes for the phone’s
standard battery during the software update.
RJ-2
Soldering Jig (for level 2 or higher service Level supplier)

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SRT-9
Camera removal tool for VGA Cameras

New Test Pins
for Flash Adapter SF-2

NMP code 0772040

Content
Nokia opening tool SRT-6 Nokia No. 0770431
Tonichi torque driver Nokia No. 6901525
Hoya micro fibre cloth MX304
Dastex gloves S, M, XL
Artilux goggles AH166
Wera bit T5 867/4TX 5x50
Wera bit T6 867/4TX 6x50
Wera bit T6 PLUS® 867/4TX 6IP
Facom side cutter 416E
Facom T5 driver SP.14032
Facom T6 driver SP.14033
Facom slot screwdriver AEF. 2x35.E
Wetec tweezers 7abb SA-ESD
Wetec tweezers 22 SA-ESD
Wetec tweezers 13 SA-SMD ESD
Wetec tweezers PSF SA-ESD
Wetec ESD brush E1211
Kaiser Fototechnik airbrush 6315
Wetec dental tool DEM83266/0
RS Components Scissors 323-5732

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7. SW-UPDATE
To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always
the latest version of flash software, which is available on Nokia Partner Web Site.
Flash Concept – (Point of Sales)

It is very important to follow this insertion and removal procedure, otherwise the contact pins of
Flash Adapter will be damaged.

Open the Locking Lever.

Insert the Flash Adapter SF-2 like a battery, start at the
Battery Connector side.

Now, push down the bottom side of the Flash Adapter,
do not use too much force.

When removing the Flash Adapter, always start from
the bottom side of the unit.

Take away the unit now.

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8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT)

If not already done protect window with a film to
avoid dust and scratches.

Press the Release Button before removing the C-Cover.

Remove the Camera Ornament with SRT-6 only, use a
second one to twist the Camera Ornament easier.

Now, the Camera Ornament can be taken away.

Place the unit into the Disassembly Jig SS-12. Note that
guiding pins are positioned correctly into the gaps.

Place the SRT-6 on the Jig and shift it carefully along
the edge of the Jig. Start at green mark to release the
A-Cover, use it like a blade with moderate force only, to
prevent damages at the covers. Shift the SRT-6 to the
next mark and carefully press in the tip. (watch videos)

Shift the SRT-6 to the next mark and press in the tip
again.

The same procedure on the other side.

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Lift the A-Cover on its bottom side carefully. Place the
SRT-6 in the groove and shift it to the next mark. Then
press in the tip as in the step above.

The same procedure on the other side.

Now, the A-Cover can be pulled up. Always protect the
inner side of the window and LCD with a film.

Remove Keypad…

…and Joystick Hat.

Unscrew the four Torx Plus® size 6 screws using the
order shown. For assembly, the reverse order and a
Torx Plus® driver with a torque of 19Ncm have to
be used.

Take the phone from the jig.

The UI Support Frame is attached with four snaps in BCover.

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Use the SRT-6 as a lever to release the snap. Do not
twist SRT-6, because this would damage the cover.

Now release the next snap. Use the same procedure on
the other side.

Remove the modules from B-Cover.

Place the SRT-6 between Engine Module and the UI
Support Frame. To open the connector, twist it
carefully as shown in the picture.

Now, the Engine Module can be removed.

A slotted screwdriver can be used to open the clip of
the LCD Top Shield.

Release the next snap by using the SRT-6.

Now, take away the LCD Top Shield.

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Remove LCD after protecting it with a film.

SRT-6 can be used to remove the Grounding Clip.

A slotted screwdriver can be used to release the three
snaps of the Shielding Gasket.

Please note the guiding pin of the Earpiece while
assembling.

Use a Torx screwdriver to pull down the Earpiece.

To prevent damages of spring contacts use always the
disassembly jig when removing VGA Camera.

The SRT-9 has to be placed onto the VGA Camera to
release its snaps. Some additional force might be
needed to press down the SRT-9. Then squeeze it as
shown in the picture.

Now, the VGA Camera can be removed by pulling up
the removal tool. Please note the right position of the
guiding snaps for re-assembling.

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Use SRT-6 to lift up the Antenna.

The Power Button can be removed easily.

Use tweezers when removing the Vibra Motor.

Remove the IR Window.

Use tweezers to lift the System Connector.

Push out the Microphone with Torx driver.

To remove Locking Lever place it in the shown position
first, than push it from the other side with moderate
force.

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LEGEND FOR QUICK TROUBLE SHOOTER

This legend is valid for all parts of the Quick Trouble Shooter
Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward.
Only underlined components ( e.g. I002) can be changed.
The start point of repair activities regarding the appeared fault symptoms.
Follow the arrows step by step
Pads or contacts: Check optical and mechanical condition particularly
regarding to corrosion. Clean if necessary.
Measure component for electrical functionality and change, if needed.
(Level 2 only)
Pads or contacts: Check optical and mechanical condition particularly
regarding to corrosion. Clean with ESD brush only, if necessary.
No more actions possible send product to the appropriate service partner
with higher service level.

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10. QUICK TROUBLE SHOOTER PART 1

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11. QUICK TROUBLE SHOOTER PART 2

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12. QUICK TROUBLE SHOOTER PART 3

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Approval 2.0

Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts

Confidential

DJk
30.10.2003

13. CAMERA GONOGO TEST

Before starting the GoNoGo test,
check that camera window is
clean. If not, clean the window
with cloth.
If camera lens is dirty, do not use
cloth or brush for cleaning, use
compressed air only.
Exchange of VGA Camera does
not improve picture quality!

From Home Menu, select Camera

Select Standard photo by using the joystick.

To take a picture, press the joystick.

This Image will be saved to Gallery into the Photos folder automatically.

Test was successful, if the Image appears on your Display. The camera is ok.

Select Options

Select Delete

Select Yes

Press red receive button for Home Menu

If the test is failed see Quick Trouble Shooter.

Service Manual 6600 Level 1&2

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Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts

Confidential

DJk
30.10.2003

14. BLUETOOTH AND INFRARED GONOGO TEST
Bluetooth test
You need another Bluetooth device (e.g. 6310i) to do a GoNoGo test.
Make sure that Bluetooth is activated in the reference unit. The distance of the devices should be
not more than 5m from each other.
Infrared test
You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the
devices must be directed to each other and should have a distance of approximate 15 cm. Make
sure that infrared is activated in receiver device.
Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR
devices. This device is a Class 1 Laser product.

Reference unit, Bluetooth /infrared activated

Test unit

Settings on the test unit:
o
o
o
o
o

Press the Menu Key and open the Contacts folder.
If phone and SIM memory is empty, create one new entry.
Choose one phonebook entry and select Options.
Select Send
for infrared test: Select Via infrared
If sending of business card fails, make sure again that infrared windows are directed to each
other and infrared is activated in reference device. Then try again sending.
Test was successful, if you get this message on receiver device.
You will not get a confirmation on sender device.
for Bluetooth test: Select Via Bluetooth
Search window appears, if all Bluetooth devices in range will be displayed, the test is
successful!
Press red receiver button for Home Menu.

Service Manual 6600 Level 1&2

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Approval 2.0

Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts

Confidential

DJk
30.10.2003

15. GONOGO TEST (GSM ONLY)

After the optical check as GoNoGo test has to be carried out if the unit has been unscrewed to
guarantee the functionality of the phone.

Please refer to the actual information on Partner Web Site and Nokia Care Point. When using
automatic tester support, take care of the right setup according to the tester type and product type.
Please refer to “Recommended Service Equipment” on Nokia Partner Web Site.

Mobile Phone Tester

16. BATTERY TEST
A battery tester lets you test the capacity of Nokia batteries.
Please refer to the actual information on Partner Web Site.

http://www.astratec.co.uk/

Service Manual 6600 Level 1&2

http://www.cadex.com/

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Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts

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DJk
30.10.2003

17. SERVICE NOTES
We recommend using Service Notes when shipping phones to other Service Partners. It prevents the
product from scratches, it is ESD-neutral and has the possibility to give valuable feedback of the fault
symptom through a structured form. Please refer to the document Service Notes for faulty NMP
transceiver on Partner Web Site to get further information.

Service Manual 6600 Level 1&2

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Approval 2.0

Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts

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DJk
30.10.2003

18. FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS
We recommend using the offered swap phone cartons as described in Spare Parts SB004.

Always Protect the window with a protection film.

Put the unit under the stretch film.

Add repair documentation e.g. filled-in service note
into the swap carton.

Fold the swap carton as shown in Spare Parts SB-004.

There two different sizes of swap cartons for common mobile phones.

Service Manual 6600 Level 1&2

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CONNECTING PEOPLE

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Approval 2.0

Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts

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DJk
30.10.2003

19. ESD PROTECTION REQUIREMENTS
Please refer to the Partner Web Site document
General instructions Service Partner Requirements.

USE Conductive bags and boxes
USE ESD compatible service tools
USE Conductive wastebaskets
USE ESD gloves when handling PWBs/PCBs
USE Cleaning material without changing el. Characteristics
USE Grounded service equipment, i.e. soldering station
USE ESD clothes such as coat or frock

NO Smoking
NO Drinking
NO Eating
NO Dust
NO Useless Items
NO Normal pressured air for
cleaning modules/displays

The video covers general issues concerning Electro-Static Discharge (ESD)
source: Nokia Care Point

Service Manual 6600 Level 1&2

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Service Manual 6600 Level 1&2 Nokia Nhl 10 1,2

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