Qg5_4305g.mif Cisco Digital Media Player 4305G Qg5

User Manual: Cisco Digital Media Player 4305G

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Quick Start Guide for Cisco Digital Media Player 4305G

QUICK START

Quick Start Guide for

Cisco Digital Media Player 4305G

1Checking the Package Contents

2Finding a Suitable Location to Set Up Your DMP

3Participating in a DHCP Network

4Connecting to a DMP Display

5Connecting to a 100V–240V AC Socket

6Checking the LEDs

7Logging in to DMPDM and Changing its Passwords

8Configuring Video Output

9Setting Up Centralized Management

10 Learning About the Remote Control for DMPs

11 Learning About the Protective Case for DMPs

12 Product Documentation, Support, and Security

Revised: January 23, 2009

78-18681-03

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Concepts

Cisco Digital Media System (Cisco DMS) is a family of

products and technologies, including the ones that this

guide describes. A Digital Media Player (DMP) is a

compact, solid state, addressable network device that delivers

digital signage content and enterprise TV content to a DMP

display—which is an LCD Professional Series display

or any other directly attached television screen, monitor, or

projector (analog or digital, standard-definition or

high-definition) that shows media to an audience. You can

enclose your DMP inside a protective case that discourages

tampering and prevents theft. The protective case is sold

separately. Digital Media Player Device Manager

(DMPDM) is a web-based graphical user interface to configure

one DMP during its initial setup, to manage one DMP in

isolation, and to deliver your media to one DMP display.

DMPDM is served from the DMP that it manages. System

administrators, content managers, and graphic designers use a

Digital Media Manager (DMM) software module called

DMM-DSM to centrally manage their network of DMP

devices, organize and bind assets together for signage, design

layouts, and deliver media to DMP displays. Features of the

separately licensed DMM-ETV software module help you to

deliver VoDs and live television broadcasts over IP networks,

configure an on-screen electronic program guide (EPG), manage

subscriptions to EPG data provider services, and program the

remote control for DMPs, which is sold separately.

Learn More

To learn more about DMS products, related technologies, and

Cisco in general:

Description Go To

DMS overview http://www.cisco.com/go/dms

User documentation

for Cisco DMS

products

http://www.cisco.com/en/US/products/p

s6681/products_documentation_roadm

aps_list.html

FAQs and

troubleshooting

http://www.cisco.com/en/US/products/p

s6681/prod_troubleshooting_guides_lis

t.html

Cisco Academy of

Digital Signage

http://www.cisco.com/go/dms/ads

My Tech Support

(registration

required)

http://www.cisco.com/en/US/support/ts

d_my_tech_support.html

Cisco Service

Contract Center

http://www.cisco.com/web/partners/ser

vices/resources/cscc/index.html

Cisco Security

Advisories

http://www.cisco.com/en/US/products/p

roducts_security_advisories_listing.html

1 Checking the Package Contents

The product package for one DMP 4305G should contain all of

the following:

•A proof of purchase certificate that contains important

legal information, which you should keep.

•This quick start guide and other product documentation.

•One DMP 4305G.

•Two signal cables:

–

HDMI

–

Composite/RCA

•One AC adapter and four snap-on plugs.

If anything is missing from the package or appears to be

defective, contact the technical support team trained to support

DMS products at: http://cisco.com/en/US/support/.

2 Finding a Suitable Location to Set Up

Your DMP

The site where you set up a DMP must be within 6 feet of an AC

electrical outlet (socket), with voltage that is standard in your

locale, between 100V and 240V. To understand the supported

lengths for different video cable types, see the “Connecting to a

DMP Display” section on page 9.

Environmental Tolerance Ranges

The DMP 4305G is intended for indoor use.

Temperature1US Customary Unit Modern Metric Unit

Min. Max. Min. Max.

Operating—

long-term or

short-term

41°F 104°F 5°C 40°C

Nonoperating

or storage

–4°F 140°F –20°C 60°C

Relative Humidity2Min. Max.

Operating,

nonoperating,

and storage

20 percent 85 percent

3 Participating in a DHCP Network

The factory default for a DMP 4305G is to obtain its IP address

automatically from a DHCP server. To learn how to configure

your DMP to use a static IP address instead— if you will deploy

it at a physical location that does not have a DHCP server— see

on Cisco.com the version of User Guide for Cisco Digital Media

Player Device Manager that applies to you:

http://www.cisco.com/en/US/products/ps7220/products_user_gui

de_list.html.

Altitude3US Customary Unit Modern Metric Unit

Min. Max. Min. Max.

Operating,

nonoperating,

and storage

0 feet 13,780

feet

0 meters 4,200

meters

1. Ambient.

2. Noncondensing; ambient.

3. Above sea level.

Tip If a network security policy restricts DHCP address

assignments to network interface cards with known

MAC addresses, read the sticker that is affixed to the

bottom of your DMP chassis, and then provide your

security policy administrator with the MAC address.

Step 1 Plug one end of an ordinary Ethernet cable into the

Ethernet 10/100 port on the back of the DMP chassis.

Step 2 Plug the other end of the Ethernet cable into a network

hub, network switch, or router that participates in a

DHCP network.

4 Connecting to a DMP Display

We recommend that you use a Cisco LCD Professional Series

display, such as LCD-110-PRO-52S or LCD-100-PRO-40N,

which are sold separately from a DMP. All displays in the LCD

Professional Series are certified and tested to work with the

DMS family of products.

If you prefer to use a non-Cisco display, we recommend that you

use a digital display, not analog. As for the type of digital

display, we recommend that you use LCD, not plasma.

Digital signage uses static images more often than it uses

full-motion video. Most often, content is web-based or

animated in Flash. The nature of these media types means that

some pixels are not updated frequently in digital signage. Given

that LCDs are less susceptible to burn-in than plasma displays

are, LCD displays are the superior choice for digital signage.

Even though image persistence is sometimes a problem on LCD

displays, it is almost always self-correcting and is unlikely to

occur if you follow manufacturer guidelines for managing your

displays correctly.

You can use displays from any manufacturer, as long as your

displays comply with all of the relevant international standards.

To attach most digital display makes and models to your DMP,

we recommend that you use the provided HDMI cable for both

video and audio. However, it might be possible to attach other

digital display makes and models to your DMP only if you

combine the HDMI cable with an HDMI-to-DVI adapter for

video, and then use the provided audio cable (3mm jack; red and

white RCA plugs) for audio.

To attach an analog display to your DMP, we recommend that

you use the provided composite/RCA cable for both video

and audio.

Step 1 On the back of your DMP chassis, do one of the

following:

•If you will connect your DMP to a digital display

that has an HDMI interface, plug the male end of

the HDMI cable into the HDMI interface on

your DMP.

•If you will connect your DMP to a display that does

not have an HDMI interface, do all of

the following:

–

Plug the male end of the HDMI cable into the

HDMI interface on your DMP, and then

connect an HDMI-to-DVI adapter to the other

end of your HDMI cable.

–

Plug the red jack on the RCA cable into the

AUDIO/RIGHT interface on your DMP.

–

Plug the white jack on the RCA cable into the

AUDIO/LEFT interface on your DMP.

•If you will connect your DMP to an analog display,

do all of the following:

–

Plug the yellow jack on the RCA cable into the

CVBS interface on your DMP.

–

Plug the red jack on the RCA cable into the

AUDIO/RIGHT interface on your DMP.

–

Plug the white jack into the AUDIO/LEFT

interface on your DMP.

Step 2 Connect the other end of the cable (or cables) to the

corresponding interface (or interfaces) on your

DMP display.

Step 3 If the DMP display is not already turned on, turn it

on now.

5 Connecting to a 100V–240V AC

Socket

Warning

Use only the supplied power adapter and plugs.

Step 1 Assemble the DMP power cord:

a. Identify the correct plug type for your region (U.S.,

E.U., U.K., or Australia).

b. Snap that plug into the AC adapter.

Step 2 Connect the DC barrel connector to the 5V DC power

supply on the DMP chassis.

Step 3 Connect to an AC electrical outlet that you know is

grounded, and that uses the correct voltage level for

your locale. Supported levels range from 100V to 240V.

To protect your DMP from electrical surges, we recommend

that you use a surge protector or an uninterruptable power

supply from a reputable manufacturer.

6 Checking the LEDs

The DMP chassis contains a green LED and a red LED. After

you attach your DMP to its AC power source, you should see

light from both LEDs through the DMP front grille.

The LEDs tell you if your DMP has power and if it has obtained

an IP address.

•A solid green LED indicates that a power source

is available.

•A solid red LED indicates that your DMP is trying to obtain

an IP address. After your DMP has an IP address, it turns

off the red LED.

The LEDs do not blink unless they are exposed to infrared

signal interference.

7 Logging in to DMPDM and

Changing its Passwords

Step 1 When your DMP display shows the Cisco logo and

shows an IP address for your DMP, write down the

IP address.

Tip To reconfigure this splash screen in the future to persist

for less than or more than the factory-default duration

of 30 seconds, choose Settings > Browser, enter a new

duration in milliseconds in the Splash Screen Display

Time (in milliseconds) field, and then click Apply.

Next, choose Administration > Save Configuration,

and then click Save.

Step 2 Point your browser to the IP address that you

wrote down.

Step 3 At the login prompt for DMPDM, to log in as the

“DMP Web Account” user, enter the username admin

and the password default.

Caution Security in your network might be compromised

unless you change the factory-default passwords in

DMPDM for both of these:

•The DMP Web Account user.

•The DMP Service Account user.

To protect your network against this vulnerability,

you must complete the rest of this procedure.

You use the Web Service Account when you log in to DMPDM

itself, and the DMP Service Account is a user account with FTP

only when the FTP service is enabled on a DMP.

If you have very few DMPs and will manage each of them in

isolation, you can change their DMP Web Account and DMP

Service Account passwords manually in DMPDM.

Alternatively, if you have many DMPs and will manage them

centrally, you can use the fully licensed DMM-DSM software on

your DMM appliance to change both of these passwords

globally for all of the DMPs that you have added to a DMP

group. Before you can use DMM-DSM in this way, however,

you must first complete the “Setting Up Centralized

Management” section on page 23 for each of your centrally

managed DMPs.

Note When you use DMM-DSM to change a password on

your DMP, the text string that you enter in DMM-DSM

must use the correct syntax for URI encoding. The

syntax in URI encoding for submitting a string requires

that you enter a plus sign (+) instead of a space

wherever the value for a queryable object should

contain a space. For example, if the queryable object is

“user” and its value is “John Smith,” you would enter

“user=John+Smith” in your string. If any values in the

string should contain an actual plus sign, you must

encode the plus sign explicitly as %2B.

Exclamation points (!), question marks (?), ampersands

(&), and asterisks (*) are forbidden in values.

To understand URI encoding and its recommended

syntax for submitting query strings, see RFC 1630 at

http://tools.ietf.org/html/rfc1630.

Caution Although we recommend very strongly that you

complete Step 4 now to protect the security of your

network, your DMP will function even if you skip

Step 4 and thereby leave open a security

vulnerability in your network. Before you can

complete Step 4, you must complete the “Setting

Up Centralized Management” section on page 23.

Step 4 To change the DMP Web Account password on one

DMP by using DMPDM, choose Administration >

DMP Web Account. Enter your new password in the

Password field, enter it again in the Repeat Password

field, and then click Apply. Next, choose

Administration > Save Configuration, and then

click Save. Next, choose Administration > Restart

DMP, and then click Restart.

Alternatively, you can use DMM-DSM to change the

password simultaneously on multiple DMPs in your

digital signage network:

a. Choose Digital Media Players > Advanced Tasks >

System Tasks, and then click the blank page icon to

create a new system task.

b. Enter a name and description for the new task, and

then choose Set from the Request Type list.

c. In the Request text box, use the correct syntax

for URI encoding and enter

mibifc.user=admin&mibifc.password=new_passwor

d&mib.save=1, where new_password is exactly the

password that you want to assign to the DMP Web

Account user.

d. To save the task so that it becomes available for your

use, click Submit.

e. To send the password changing instruction

simultaneously to multiple DMPs in your digital

signage network, do the following:

–

Choose Schedules > Play Now.

–

Choose a group from the DMP Groups object

selector.

–

Check the check box for each DMP where the

DMP Web Account password should change.

–

Choose from the Select an Event Type list the

system task that you named in Step 4b.

–

Click Submit.

Note Changes that you make to credentials when you

complete Step 4 temporarily prevent your trusted

DMM appliance from communicating with your

DMPs. To restore proper communication, you must

repeat Step 3 in the “Setting Up Centralized

Management” section on page 23.

Step 5 To change the DMP Service Account password on one

DMP by using DMPDM, choose Administration >

DMP Service Account. Enter your new password in the

Password field, enter it again in the Repeat Password

field, and then click Apply. Next, choose

Administration > Save Configuration, and then

click Save.

If you prefer, you can use DMM-DSM to change the

password simultaneously on multiple DMPs in your

digital signage network:

a. Choose Digital Media Players > Advanced Tasks >

System Tasks, and then click the blank page icon to

create a new system task.

b. Enter a name and description for the new task, and

then choose Set from the Request Type list.

c. In the Request text box, use the correct syntax for

URI encoding and enter

init.FTP_password=new_password&mib.save=1,

where new_password is exactly the password that

you want to assign to the DMP Service Account user.

d. To save the task so that it becomes available for your

use, click Submit.

e. To send the password changing instruction

simultaneously to multiple DMPs in your digital

signage network, do the following:

–

Choose Schedules > Play Now.

–

Choose a group from the DMP Groups object

selector.

–

Check the check box for each DMP where

the DMP Service Account password

should change.

–

Choose from the Select an Event Type list the

system task that you named in Step 5b.

–

Click Submit.

8 Configuring Video Output

Step 1 In the Settings area, click DMP Display Attributes.

The display autodetection feature is enabled by default.

If you are satisfied with the choices and entries that

DMPDM made for you, you are done with this section

and you can go now to the “Setting Up Centralized

Management” section on page 23.

Otherwise, if you are not satisfied, do the following:

a. From the DMP Display Autodetection (requires

HDMI) list, choose Disable.

b. From the Display Standard list, choose the standard

that applies in your country. For example, even

though our factory default selection is NTSC_M,

your country might use PAL instead.

c. From the Interface (DMP display output) list, choose

the connector type and signal type that you are using.

For example, you might use SVIDEO.

If you do not know which options to choose, see the

manufacturer documentation for your DMP display.

Step 2 From the Color Space list, choose the absolute color

space that your DMP display uses.

Step 3 If you chose RGB as the color space, choose an option

from the Color Component Order list to define the

order in which to store red, green, and blue data. This

definition is sometimes called the left-to-right additive

color model.

Step 4 (Optional) Move any or all of the sliders to compensate

for DMP display deficiencies in video (brightness,

contrast, or saturation) or audio (channel volume).

Step 5 To confirm your choices and to implement them until

you change them or until you restart your DMP,

click Apply.

Step 6 To test if your choices are suitable ones for your DMP

display, click Show IP in the DMP Mode area.

Your DMP display should show a Cisco logo and

should show the IP address for your DMP.

Step 7 To make your configuration changes permanent, even

after you restart your DMP, do the following:

a. Choose Administration > Save Configuration.

b. On the Save Configuration page, click Save.

9 Setting Up Centralized Management

If your DMP will be managed centrally as part of a digital

signage network, you must configure DMPDM and DMM-DSM

to work together.

Caution To stop untrusted DMM appliances from being

able to seize control of your DMPs, you must

configure your network firewall to restrict which

devices you will permit to send inbound traffic to

your DMP over TCP port 7777. If you do not

know how to work with access control lists, see the

manufacturer documentation for your firewall.

Step 1 Specify in DMPDM which one DMM appliance

to trust.

a. Choose Settings > Centralized Management.

b. In the DMM-DSM Server Timeout (in seconds) field,

enter the maximum number of seconds that your

DMP should wait for a response from the trusted

DMM appliance. (This is the appliance that serves

DMM-DSM.)

c. In the DMM Appliance IP Address field, enter the

routable IP address or DNS-resolvable hostname of

the trustworthy DMM appliance.

The DMM Appliance IP Address field might

already be populated with the correct IP address

for your DMM appliance if you used DMM-DSM

to autodiscover your new DMP.

d. To confirm your choices and to implement them until

you change them or until you restart your DMP,

click Apply.

e. To make these configuration changes persist even

after you restart your DMP, do the following:

–

Choose Administration > Save Configuration.

–

On the Save Configuration page, click Save.

Note DMM-DSM and your DMP communicate over TCP

port 7777 when centralized management is enabled.

Step 2 Throughout your digital signage network, confirm that

your centrally managed DMPs all share:

•Identical user credentials for their DMP

Web Account.

•Identical user credentials for their DMP

Service Account.

To learn how to make these credentials identical, see

the “Logging in to DMPDM and Changing its

Passwords” section on page 13.

Step 3 Specify in DMM-DSM the correct user credentials for

your centrally managed DMPs.

a. Choose Settings > Server Settings.

b. Enter the required values:

–

Servlet Server Address—If you have not

already done so, enter the DNS-resolvable

hostname and domain for the appliance that is

serving DMM-DSM, like dmm.example.com.

–

DMP User Name—Enter admin or, if you have

changed the DMP Web Account username

from the default value, enter the new username

that you assigned.

–

DMP User Password— Enter the password

that corresponds to the username.

c. Click Save.

Note If you later use a system task in DMM-DSM to change

the credentials for your DMPs—as described in the

“Logging in to DMPDM and Changing its Passwords”

section on page 13—you must then return to this Server

Settings page and update the values so that they are

identical to the new credentials for your DMPs.

Otherwise, if you do not update this information,

DMM-DSM will use obsolete credentials when it tries

to communicate with your DMPs and, when

communication fails, will consider your DMPs to be

unreachable and unmanageable.

10 Learning About the Remote

Control for DMPs

You can use a remote control (Cisco part number

DMP-RM-K9=) to operate your DMP. The remote control is

sold separately from a DMP.

When you buy this remote control, its product kit contains a

printed copy of Remote Control Quick Start Guide for Cisco

Digital Media Players. Alternatively, you can read the remote

control quick start guide on Cisco.com.

11 Learning About the Protective

Case for DMPs

You can enclose your DMP in a protective steel case that is sold

separately from a DMP. This case:

•Can be mounted securely to a wall, pillar, ceiling, metal

pole, or VESA-compliant flat-panel display.

•Provides physical stability for a DMP.

•Discourages tampering and prevents theft.

•Is an adaptable and cost-effective alternative to

construction.

Cisco manufactures these protective cases in multiple sizes. The

size that encloses a DMP 4305G chassis uses the Cisco part

number 69-1802-01.

When you buy a protective case, its product kit contains a

printed copy of Protective Case Assembly and Mounting Guide

for Cisco Digital Media Players. Alternatively, you can read the

assembly and mounting guide on Cisco.com.

12 Product Documentation, Support,

and Security

For information on obtaining documentation, obtaining

support, providing documentation feedback, security

guidelines, and also recommended aliases and general

Cisco documents, see the monthly What’s New in

Cisco Product Documentation, which also lists all new and

revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

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Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are

listed on the Cisco Website at www.cisco.com/go/offices.

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