RAD 1 Technical Practice 1(rd)
User Manual: rad-1(rd)
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RAD-1
RAD-1
Remote Access
Device
August 20, 2002
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Power: Telephone Line Powered (24V DC 20mA minimum)
Dimensions: 133mm x 89mm x 44mm (5.25” x 3.5” x 1.75”)
Shipping Weight: 1.13 kg (2.5 lbs)
Environmental: 0°C to 32°C (32°F to 90°F) with 5% to 95%
noncondensing humidity
Relay Cotact Ratings: 220V AC/DC @ 1 Amp resistive
Audio Loss (through unit): 1 dB
Connections: (2) RJ11 modular jacks, five position screw ter-
minal strip
Line Powered Remote Access Device
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TECHNICAL
TECHNICAL
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• Programmable 6 digit security code
• Two programmable levels of access
• Programmable toll restriction
• Allows 1-800, 1-888 and 911 calls
• Disconnects on CPC, call time out, toll
restriction, or by dialing #7
• Programmable 5 second to 50 minute call
timer
• Provides a 500ms hookswitch flash to access
features on PABX, Centrex, C.O. lines
• Provides a 2 second disconnect for new calls
• Bridges any loop start/ground start line or
analog PABX station to a 600 ohm audio input
• Auxiliary contacts available for systems that
need a dry contact closure
• Non-volatile memory (no batteries required)
The RAD-1, remote access device, gives author-
ized users remote access to PABX, Centrex and
Electronic Key system features. It can also provide
bridging to a second central office line. With two
levels of access and programmable toll restriction,
the RAD-1 provides the security required to help
prevent phone system and toll abuse.
The RAD-1 answers on the first ring and discon-
nects on CPC, time out or by dialing #7. The 600
ohm LINE OUT port provides loop closure for audio
access to system features or an external device. For “line extender” applications, the
user does not have to hang up and redial the RAD-1 to make another call. The RAD-1
will also provide a hookswitch flash on the LINE OUT port to access PABX, Centrex or
Electronic Key system features.
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Remote Access To:
• Paging systems (Viking’s CPA-7B or PA-2A)
• Service observers (Viking’s SO-24A)
• PABX, Centrex or Key System features (DISA
with security)
• Voice mail, dictation equipment or modems
• WATS, FX or TIE lines (through a PABX or as
a line extender)
• Advertisements, radio or church programs
• Audio monitoring for security purposes
• Other calling zones (line extender)
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This product does not eliminate the possibility of toll
fraud! To further protect against fraudulent calls, use
with a TR-1 Toll Restrictor (Fax Back Document 705).
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Connect your local incoming line to the modular jack labeled LINE IN and connect the modular jack labeled LINE OUT to
an unused analog station, telephone line, or 600 ohm audio device. Some typical applications are shown in the following
sections A- E.
The RAD-1 can be used to access paging systems remotely.
A. Access PABX Features (DISA)
B. Access One Way Paging Systems
2.
The RAD-1 can be used to access your phone system remotely. Note: For two-way voice applications a decibel loss-
may occur. In this case, the RAD-AMP is recommended.
The RAD-1 can be used to access
another line remotely. Note: For two-
way voice applications a decibel loss
may occur. In this case, the RAD-
AMP is recommended.
C. Line Extender
?Need More Information on the RAD-AMP?
Call (715) 386-4345 and select 415.
?Need More Information on the RAD-AMP?
Call (715) 386-4345 and select 415.
V
IKIN
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©
M
ODEL RAD-1
V
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E
LECTRONIC
S
H
UDSON, WI 5401
6
R
EMOTE ACCE
SS
DEVICE
LINE
IN
LINE
OUT
C.O. Line
Phone
600Ω : 600Ω1 2 3 4 5
To an Analog PABX/KSU Station
PABX
Modem
WATS, FX
or TIE line
Voicemail
PAGING - LOUD RINGING
AMPLIFIER SYSTEM
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL PA-2A
POWER 13.8V AC
12345678 910
NIGHT TRANSFER
SWITCH INPUT
PAG ING
HORN
600 OHM
AUDIO OUTPUT
TRUNK / PAGING
PORT
DRY CONTACT
CLOSURE INPUT
PAGING
VOLUME
RINGING
VOLUME
MAX
MIN MAX
MIN
1 - 3 4 - 6
RINGING LINES
1 2 3 4
TALK BATTERY
ALERT TONE
WARBLE / CHIME
VIKING©
MODEL RAD-1
VIKING
ELECTRONICS
HUDSON, WI 54016
REMOTE ACCESS DEVICE
LINE
IN
LINE
OUT
C.O. Line
600Ω : 600Ω1 2 3 4 5
Background
Music Source
Viking PA-2A or CPA-7B
(not included)
VIKING©
MODEL RAD-1
VIKING
ELECTRONICS
HUDSON, WI 54016
REMOTE ACCESS DEVICE
LINE
IN
LINE
OUT
C.O. Line
600Ω : 600Ω1 2 3 4 5
WATS, FX, TIE line
or Second C.O. Line
?Need More Information on the CPA-7B?
Call (715) 386-4345 and select 455. ?Need More Information on the PA-2A?
Call (715) 386-4345 and select 485.
Note: For this application, JP1 on the DVA-2WA must be removed.
Installation and programming specifications for the DVA-2WA are available in
the DVA-2WA Technical Practice, Fax Back Document 110.
VIKING©
MODEL RAD-1
VIKING
ELECTRONICS
HUDSON, WI 54016
REMOTE ACCESS DEVICE
LINE
IN
LINE
OUT
C.O. Line
Analog
PABX/KSU
Stations
600Ω : 600Ω1 2 3 4 5
WATS, FX
or TIE line
MODEL SO-24A
VIKING©
24 LINE
SERVICE OBSERVING UNIT
VIKING
ELECTRONICS
HUDSON, WI 54016
POWER
13.8 VAC
STATUS LED
1 2 3
OFF
MASTER
PROGRAM
RECORD CONTROL
RJ21X
LINE / STATION CONNECTIONS
TAPE RECORDER
CONNECTIONS
MULTI-UNIT
COMMUNICATIONS
ON
OFF
INPUT OUTPUT
RECORD
CONTROL
OUT
AUDIO
OUT
PABX/KSU
Model SO-24A
The RAD-1 can be used to access the SO-24A Service Observing unit. Note: For two-way voice applications a deci-
bel loss may occur. In this case, the RAD-AMP is recommended.
D. Remote Service Observation
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A. Security Code
3.
?Need More Information on the RAD-AMP?
Call (715) 386-4345 and select 415.
?Need More Information on the SO-24A?
Call (715) 386-4345 and select 690.
E. Single Line 7.5 Minute Digital Announcer
The security code allows the user/installer to program the RAD-1. The factory preset security code is 845464 (V-I-K-
I-N-G). To program your personal security code follow the directions below.
Important: It is recommended that the factory set security code be changed. This number should be written down
and stored in a safe place.
Note: While programming, if no Touch Tones are entered for 20 seconds, the RAD-1 will disconnect.
Step 1. Call into the RAD-1.
Step 2. Dial ✱followed by 845464 (a double beep should be heard).
Step 3. Enter your new 6 digit security code followed by #47 (a double beep should be heard).
VIKING©
MODEL RAD-1
VIKING
ELECTRONICS
HUDSON, WI 54016
REMOTE ACCESS DEVICE
LINE
IN
LINE
OUT
C.O. Line or Analog
PABX/KSU Station
600Ω : 600Ω1 2 3 4 5
Model DVA-2WA
(not included)
VIKING©MODEL DVA-2WA
VIKING
ELECTRONICS
HUDSON, WI 54016
DIGITAL ANNOUNCER
WITH 2 WATT AMPLIFIER
POWER 12V DC
STATUS LED
AUX. AUDIO
INPUT/MOH
RECORD AUDIO
INPUT (MIC/TAPE)
HANDSET
REC/MONITOR
DEFAULT MSG.
MESSAGE REPEAT
DELAY TIMES
1234
REMOTE TRIGGER
(STRAP TO REPEAT)
12
SPEAKER
OUTPUT
34
600 OHM AUDIO
OUTPUT
MASTER
VOLUME
AUX. AUDIO
VOLUME
START/STOP
MIN MAX MIN MAX
Remove
JP1
?Need More Information on the DVA-2WA?
Call (715) 386-4345 and select 110.
In this application, the RAD-1 will answer the line and trigger the message on the DVA-2WA to play from the begin-
ning. The RAD-1 Call Timer must be programmed to a time long enough for the DVA-2WA to play its entire message
(see Programming section B).
C. Programming Examples
Programming the RAD-1 to...
1. ...set the outside line access for this PABX to 9
2. ...set the “Priority 1” access code to 123456
3. ...set the “Priority 2” access code to 234567
4. ...disable the call timer
Enter Digits
9 #44
123456 #45
234567 #46
#48
Quick Programming Features
Security code (6 digits, 0-9) (factory set to 845464) .................................................
Outside line access (used with priority 2 and toll restriction) (factory disabled) ............
Priority 1 Access Code (6 digits, no digits diables) (factory disabled) ...........................
Priority 2 Access Code (6 digits, no digits diables) (factory disabled) .........................
Call timer (00 for 5 seconds, 01-99 for .5 to 49.5 minutes) (factory disabled) ..............
Note: To disable or eliminate the use of any of the above features, enter the #
+ location number (44, 45, 46, or 48) without any preceding numbers.
To restrict 1-900, 976, 1-976, 1-xxx-976 (factory setting) ............................................
To allow 1-900, 976, 1-976, 1-xxx-976 .....................................................................
To restrict 1 + Long Distance, 1-0 (1-800, 1-888 always allowed) (factory setting) ......
To allow 1 + Long Distance, 1-0 ...............................................................................
To restrict 0 + Dialing (factory setting) ......................................................................
To allow 0 + Dialing ..................................................................................................
To restrict 555, 1-555, 1-xxx-555, 411, 1-411 (factory setting) .................................
To allow 555, 1-555, 1-xxx-555, 411, 1-411 .............................................................
Answer alert tones on (factory setting) .....................................................................
Answer alert tones off ...............................................................................................
SO-24A mode enable ...............................................................................................
SO-24A mode disable (factory setting) .....................................................................
Exit Programming and disconnect ...........................................................................
Set all programming features to factory settings .......................................................
6 digits
1 digit
6 digits
6 digits
2 digits
✱1
✱2
✱3
✱4
✱5
✱6
✱7
✱8
✱9
✱0
✱ ✱
✱#
# 7
###
#47
#44
#45
#46
#48
Enter Digits
then
then
then
then
then
- then - Enter Memory Location
4.
Operating Features
500ms hookswitch flash on LINE OUT port .......................................................................................................................
2 second momentary disconnect on LINE OUT port ..........................................................................................................
Hang up LINE IN and LINE OUT port .................................................................................................................................
# 1
# 2
# 7
Enter Digits
1. For Accessing PABX Features (DISA) (Section A)
Programming the RAD-1 to...
1. ...disable outside line access
2. ...disable the “Priority 1” access code
3. ...disable the “Priority 2” access code
4. ...set call timer to 1 minute
Enter Digits
#44
#45
#46
02 #48
2. For Accessing One Way Paging Systems (Section B)
Programming the RAD-1 to...
1. ...disable outside line access number
2. ...set the “Priority 1” access code to 345678
3. ...disable the “Priority 2” access code
4. ...set the call timer to 20 minutes
5. ...restrict 1-900, 976, 1-976 and 1-XXX-976
Enter Digits
#44
345678 #45
#46
40 #48
✱1
3. For Line Extender (Section C)
B. Programming and Remote Access Features (requires a Touch Tone phone)
If a valid Touch Tone sequence is entered while programming, a double beep will be heard. Three beeps indicate an
error. To begin programming, call the RAD-1. When the device answers, you have 20 seconds to enter ✱followed by
your 6 digit security code (a double beep should be heard). The RAD-1 may now be programmed.
Note: While programming, if no Touch Tones are entered for 20 seconds, the RAD-1 will disconnect.
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The RAD-1 allows remote access to loop start C.O. lines, analog PABX stations or any other 600 ohm audio device. This
can be very useful for many applications including using a local line to access an inexpensive WATS line (line extending),
utilizing your PABX/KSU features (DISA), service observing with Viking’s SO-24A, or remote access to paging systems.
5.
A. Access
The RAD-1 will answer an incoming call on the first ring. The RAD-1 offers either unsecured access, or two levels of
secured access, designated “Priority 1” and “Priority 2.” “Priority 1” access may be used in applications where the RAD-
1’s outbound line is either a CO line or a PABX extension, whereas the “Priority 2” access mode is specific to applica-
tions where the RAD-1’s outbound line is a PABX extension.
1. Unsecured Access
If neither the “Priority 1”, nor the “Priority 2” access codes have been programmed, the unit is “Unsecured.” In this
mode, the RAD-1 answers the inbound call, double beeps, bridges the lines together, and the caller is given full and
immediate access to the outbound line. The caller may then dial un-restricted phone numbers. Anybody that calls
into the RAD-1 is given an extended line.
2. Priority 1 (unlimited) Access
When a “Priority 1” access code has been programmed, the RAD-1 answers the inbound call and prompts the caller
with a single beep. The caller is then required to enter a 6 digit access code. If the proper access code is not entered
within 20 seconds, the RAD-1 will triple beep and hang up. When a valid access code has been entered, the RAD-
1will double beep and bridge the lines together providing access to the opposite line port. Anybody that calls into
the RAD-1 and successfully dials the “Priority 1” access code has unlimited access to the extended line, and may
dial un-restricted phone numbers.
Important: It is crucial that the installer and system owner understands the functions and capabilities of both the RAD-1
and the lines and/or PABX stations connected to the RAD-1, so that any and all toll fraud and other system abuse possi-
bilities are understood. This enables the installer and owner to make risk managing decisions about the system in which
the RAD-1 is put into. Viking Electronics Inc. is not able to assume responsibility since it is a function of the entire system
assembled by the installer/owner. A Viking TR-1 Toll Restrictor may be added to help prevent toll abuse if the PABX and
RAD-1 toll restriction is not adequate.
Programming the RAD-1 to...
1. ...disable outside line access
2. ...set the “Priority 1” access code to 456789
3. ...disable the “Priority 2” access code
4. ...enable SO-24A mode
Enter Digits
#44
456789 #45
#46
✱✱
4. Remote Service Observation (Section D)
Note: The “Priority 1” and “Priority 2” access codes can work well together. As an example, one group of users can be
given the “Priority 2” access code, and hence only have the ability to dial within the PABX system. Another group of
trusted users (supervisors, for example) could be given the “Priority 1” access code, and thus have unrestricted remote
access to the PABX system, including outbound dialing.
3. Priority 2 (limited) Access
This mode is specific to PABX applications. When a “Priority 2” access code has been programmed, the RAD-1
answers the inbound call and prompts the caller with a single beep. The caller is then required to enter a 6 digit
access code. If the proper access code is not entered within 20 seconds, the RAD-1 will triple beep and hang up.
When a valid “Priority 2” access code has been entered, the RAD-1 will double beep and bridge the lines together
providing access to the opposite line port. The caller is then given limited access, and may only dial extensions and
features within the PABX. If the caller attempts to dial the PABX outside line number (programmable, but typically
a 9) to place a call outside of the PABX, the caller will hear a triple beep and be immediately disconnected. This
effectively prevents toll fraud and system abuse. Important: If the PABX utilizes any special direct trunk access
codes in addition to the outside line number, the RAD-1 can not prevent toll fraud and system abuse on a “Priority
2” access call.
6.
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or
subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate
such changes.
Fax Back Doc 410
ZF300330 Rev D
Printed in the U.S.A.
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When the LINE OUT relay has been actuated, several other commands can be used. For a 500ms hookswitch flash on the
LINE OUT port, dial #1. To create a 2 second disconnect on the LINE OUT port for making a new call, dial #2. To discon-
nect the RAD-1, dial #7. The RAD-1 will also disconnect when a CPC break occurs on the LINE IN port or after the call
timer has expired. When disconnecting, both LINE IN and LINE OUT relays are opened.
The SO-24A mode is useful when using the RAD-1 with other devices that use Touch Tone commands in their operation,
such as the Viking’s SO-24A. In this mode, the RAD-1 will only accept the #7 hang-up command. All toll restriction func-
tions are disabled.
Note: For applications where an audio decibel loss is a problem, the RAD-AMP is suggested.
?Need More Information on the SO-24A?
Call (715) 386-4345 and select 690.
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SO-24A Service Observation Unit
The SO-24A allows supervisors to silently monitor employee phones without disrupting
the activity at their workstation. The information gathered may be used for quality pur-
poses, to train, motivate even assist customer service and telemarketing representatives.
A supervisor may enter the conversation by dialing a “✱.” A cassette recorder output per-
mits automatic or manual recording of conversations.
The SO-24A features improved audio and can now be easily expanded to 240 stations
by installing additional SO-24A’s. The SO-24A can be programmed with a 2, 3 or 4 digit
dial up code to match station extension numbers.
DVA-2WA Digital Voice Announcer with Amplifier
PA-2A Paging/Loud Ringing Amplifier System
The PA-2A provides loud ringing and paging to electronic key systems, 1A2 Key sys-
tems, PABX’s as well as No-KSU phones and multiline phones.
Paging is accomplished by connecting the PA-2A to a paging port or unused C.O.
line input of nearly any phone system. The PA-2A will also generate an adjustable
loud warble from up to 6 C.O. lines or from a dry contact closure. An external “night
transfer” switch can be added to turn loud ringing on or off in night bell applications.
The PA-2A is easy to install and eliminates the installation of multiple bells, relays
and paging cards. The unit comes complete with a power supply, amplifier and (1)
paging horn.
?Need More Information on the SO-24A?
Call (715) 386-4345 and select 690.
?Need More Information on the DVA-2WA?
Call (715) 386-4345 and select 110.
?Need More Information on the PA-2A?
Call (715) 386-4345 and select 485.
The DVA-2WA is a digital announcer with a built in 2 watt amplifier. Designed to
provide music and promotion on hold, the DVA-2WA can playback in a continuous
loop or alternate between promotions and an auxiliary music source in timed inter-
vals. Any number of multiple messages may be recorded. The announcer comes
with four professionally pre-recorded promotion on hold messages, a power supply
and cabling for an easy plug and play installation.
The output of the DVA-2WA may also be connected directly to loudspeakers for
repeated messages or played at the push of a button for museum displays, infor-
mation booths, point of interest locations, retail applications, etc.
The DVA-2WA’s non-volatile memory eliminates the need for batteries or costly built
in tape decks. This provides the convenience of recording at the shop or profes-
sional studio and then shipping to the installation site.
