Sample Product Guide 2

User Manual:

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Page Count: 9

Colmery Opt Out Application Guide
An application for users who want to opt out of having their VA education
benefits information shared with educational institutions.
Who can submit an opt out application?
Technically, anyone who visits Vets.gov can access the opt out application, but it’s meant
for Veterans and dependents who have Education Benefits from the VA. Users don’t
have to be signed in to their account to submit the opt out form.
 
Note:
all
information
shown
in
the
screenshots
below
is fake
test
data.
1
How do users navigate to it on Vets.gov?
1. https://www.vets.gov/education/
`
2. www.vets.gov/education/gi-bill/
2
What does it look like, and how does it work?
Page 1 - Introduction: Before starting the application, users read through a set of
questions to help them understand what they are opting out of.
 
3
Page 2 - ‘Are you sure?’ Modal:
After the user clicks the green ‘Opt Out’ button, a modal opens and asks the user: “Are
you sure you want to opt out?”
 
4
Page 3 - Applicant Info:
Note: if the user has signed in, some of their information may be prefilled
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5
Page 3 - Applicant Information (continued): No SSN
Note: If the user selects that they don’t have a Social Security number, they are
prompted to input a VA file number
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6
Page 4 - Review & Submit
Note: Users are able to edit their information from this page.
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7
Page 5 - Confirmation
8
What error messages might a user see?
Required Response
Privacy Policy
Missing Information
Submission Failure
9

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