SSBC SILVER STRIKE BOWLING Live 2010 Video Arcade Game Operators Manual Its

User Manual: SILVER STRIKE BOWLING

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© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Version 09/10
Silver Strike LIVE™, ITS®, INCREDIBLE TECHNOLOGIES®, IT®, ITNet®, and IT incredible TECHNOLOGIES® are the properties of Incredible Technologies, Inc.
© Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law. All other marks are the properties of their respective owners.
Legal Version 2/10
WARNINGS AND NOTICES
NOTICE
• This game is intended to be operated for amusement purposes only. It is not to be operated in violation of any federal, state, or local laws or
regulations. As the owner and/or operator of this game you are responsible for its operation in compliance with such laws and regulations. The
factory settings for this game may require adjustment in order to comply with the laws and/or regulations in the jurisdiction where the game is
located. It is the sole responsibility of the operator to determine what laws and/or regulations are applicable and to make any adjustments to the
game before operating it for its intended purpose.
• This manual and the information contained within is subject to change without notice.
• The Showpiece cabinet is intended for use with the Showpiece Integrated Stand (Model 304S).
WARNING
• Use of unauthorized parts or making any unauthorized modifications will void the warranty and may result in the game operating in an unsafe or
incorrect manner.
• If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
• This cabinet is not suitable for installation in an area where a water jet would be used. The cabinet must not be cleaned by a water jet.
WARRANTY, REPAIR, AND RETURN POLICY
• 90-day warranty on all electronic components. All warranty periods begin on the date of purchase from Incredible Technologies, Inc.
• There is a minimum $75.00 service charge for all non-warranty repairs or returns.
• For all servicing, return to Incredible Technologies, Inc.
• ANY non-factory repair or attempted repair voids warranty.
RETURN MERCHANDISE AUTHORIZATION
• All returned merchandise must have a Return Merchandise Authorization (RMA) number marked clearly on the outside of the package.
• You must obtain all RMA numbers from Incredible Technologies. Please have the product's Cabinet Identification Device (CID) number available
when calling for an RMA number.
• Merchandise returned without an RMA number will not be accepted.
• Warranty may be void if serial number or security labels are tampered with or removed. Opening the Nighthawk Chassis system will void your
warranty.
• Advance replacement hardware will be shipped to the customer address on file unless specified otherwise.
• Advance replacement hardware will be billed to the customer until Incredible Technologies, Inc. receives the returned merchandise, at which time a
credit will be issued.
• All repairs and/or replacements will ship as soon as possible after receipt or request (subject to availability).
PAYMENT FOR AND STORAGE OF REPAIR MATERIALS
• Materials sent to IT for repair must be paid for according to current price schedules and in a reasonable time. Storage fees for repaired equipment
will be charged at a rate of $50.00 (Fifty US Dollars) per calendar month or fraction thereof after 90 (Ninety) days from notice to the customer that
the repairs are complete. IT reserves the right to resell repaired equipment to cover accumulated storage charges when the accumulated storage
charge reaches 100% (One Hundred Percent) of the repaired items’ then-current replacement cost.
- INCREDIBLE TECHNOLOGIES, INC
Silver Strike LIVE™, ITS®, INCREDIBLE TECHNOLOGIES®, IT®, ITNet®, and IT incredible TECHNOLOGIES® are the properties of Incredible Technologies, Inc.
© Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law. All other marks are the properties of their respective owners.
Legal Version 2/10
TERM SOFTWARE LICENSE
Incredible Technologies, Inc. (“IT,”) hereby offers you (“Licensee”) the right to install and use certain copyrighted computer software produced by IT
under the following terms and conditions. This License shall govern the use of the software known as “SILVER STRIKE LIVE” (“Update”) when applied
as an update to pre-existing hardware including, but not limited to, Silver Strike Bowling game units (“SS Cabinets”) equipped with an earlier version of
the Silver Strike Bowling software (“Prior Version.”) or to Updates included in the purchase of a hardware/software package which constitutes a
functionally complete Silver Strike LIVE game unit.
1) Term Licensing Fee
The Term Licensing Fee (“TLF”) shall be as follows:
• As set forth in the periodic payment agreement between IT and Licensee at the time the Term License is purchased. If no TLF is set forth in any such
agreement, the TLF shall be equal to the monthly payment set forth in IT's then-current pricing schedule. If you purchased the Update under a
payment arrangement where the Update is paid for in more than one (1) installment, you purchased the Update under the terms of this Term Software
License and not a Perpetual Software License, and the Term Software License shall control until all payments due have been made.
2) Term
The license shall be valid on the first date the Update is both installed on an SS Cabinet and authorized by ITNet for play on that SS Cabinet and for
thirty (30) days thereafter. The term shall automatically renew for another thirty (30) days upon the timely payment of the TLF, as agreed upon by the
parties, up to a total of twelve (12) complete terms. If the TLF is not paid within fifteen (15) days of the due date, this license shall automatically
terminate. At the end of twelve (12) complete terms, this License shall terminate and the parties shall become bound by the terms of the Perpetual
Software License attached hereto.
3) License Rights
Licensee shall have the right to utilize the Update on authorized SS Cabinets in the normal course of business and as controlled by the Rules of ITNet,
as set forth in a separate “Operator Agreement” document, the terms and conditions of which, where not conflicting with the terms and conditions herein,
are hereby incorporated by reference. Updates may only be operated on SS Cabinets which are installed in commercial locations, as that term is defined
by IT, and to which there is general access by all parties with a general right to enter the location where the SS Cabinet is operated.
4) Legal Operation
Updates include various features which may not be lawful to operate in any given jurisdiction. No provision of any feature, or its licensure to Licensee
under the terms herein shall be deemed as advice that operation of that feature is lawful or not lawful in any given jurisdiction. Licensee shall make
reasonable efforts to disable any user-adjustable feature which they know or should have known as not lawful to operate in the location where an SS
Cabinet with an Update is being operated.
5) Termination and Rollback
In the event that this License is terminated for whatever reason, Licensee shall have absolutely no right to operate any SS Cabinet upon which an
Update has been installed. IT reserves the absolute right, at its sole discretion, to terminate the operation of any SS Cabinet upon which an unlicensed
Update has been installed. If Licensee wishes to restore such an SS Cabinet to operating condition without acquiring a new License for the Update, IT
will roll-back that SS Cabinet, at no charge to the Licensee, to the Prior Version upon return (at Licensee’s expense) of the required hardware to IT’s
service center.
6) Governing Law and Jurisdiction
The validity and construction of this License and of the rights and obligations set forth herein shall be determined and governed by the laws of the State
of Illinois. The parties hereby submit to the Jurisdiction of any state or federal court in Cook County Illinois. Licensees operating outside the borders of
the United States of America, regardless of their citizenship or residency, explicitly agree to allow any assets they may have in the USA or any other
foreign country to be attached, garnished, forfeited or otherwise reached by any legal act if, after due process of law, they are found to be liable to IT for
damages by reason of breach of this License.
7) Warranty
If the Licensee discovers any physical defect in the media (disk, EPROM, flash media, etc.) on which the Update is distributed or in the documentation,
which in the opinion of Incredible Technologies, Inc. (IT) prevents the product from being used as reasonably intended, IT will replace the media or
documentation at no charge. The purchaser must return the item to be replaced, with proof of purchase, to IT within 90 days after taking delivery of the
Update.
8) Disclaimer of Remedies
Acceptance of this License and installation of the Update includes disclaimer and waiver of any and all implied, statutory, or common-law warranties,
including warranties of merchantability and fitness for a particular purpose, and limits the purchaser's remedy to returning the Update to IT for
replacement.
IT makes no warranty or representation, either express or implied, with respect to Updates, their quality, performance, merchantability, or fitness for a
particular purpose. Updates are licensed "as is," and the licensee assumes the entire risk as to their quality and performance other than as explicitly set
forth herein.
Acceptance of this License and installation of the Update includes disclaimer and waiver of any and all direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the Update, even if advised of the possibility of such damages. The warranty and
remedies set forth above are exclusive and in lieu of all others, oral or written, express or implied. No person, seller, dealer, agent, or employee is
authorized to make any modification or addition to this limited warranty.
In jurisdictions which do not allow the exclusion of implied warranties or liability for incidental or consequential damages, acceptance of this License and
installation of the Update includes stipulation that the most minimal requirements of the law of those jurisdictions shall govern any additional required
additional rights of Licensee.
9) Severability
If any provision of this License shall be held by a court of competent jurisdiction to be illegal, invalid or unenforceable, the parties nevertheless agree that
the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the remaining provisions shall remain in full force and
effect.
Silver Strike LIVE™, ITS®, INCREDIBLE TECHNOLOGIES®, IT®, ITNet®, and IT incredible TECHNOLOGIES® are the properties of Incredible Technologies, Inc.
© Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law. All other marks are the properties of their respective owners.
Legal Version 2/10
PERPETUAL SOFTWARE LICENSE
Incredible Technologies, Inc. (“IT,”) hereby offers you (“Licensee”) the right to install and use certain copyrighted computer software produced by IT
under the following terms and conditions. This License shall govern the use of the software known as “Silver Strike LIVE” (“Update”) when applied as an
update to pre-existing Silver Strike-equipped hardware (“SS Cabinets”) equipped with an earlier version of the Silver Strike Bowling software (“Prior
Version") or to Updates included in the purchase of a hardware/software package which constitutes a functionally complete Silver Strike LIVE game unit.
1) Licensing Fee
The Licensing Fee (“LF”) shall be as follows:
• US$0.00 (Zero United States Dollars and zero cents.)
2) Term
The License shall be valid on the first date that both the LF is paid for the Update and it is installed on an SS Cabinet. If you purchased the Update under
a payment arrangement where the Update is paid for in more than one (1) installment, you purchased the Update under the terms of a Term Software
License. If the Update has been offered or sold to you under the terms of a Term Software License, the terms of this License shall become applicable if
and when the Term Software License terminates in favor of this Perpetual Software License, as set forth in the Term Software License. The term shall
be perpetual and throughout the Universe for the Update on the SS Cabinet upon which it is installed at the time the LF is paid. Updates are not
transferrable to any other SS Cabinet, for any reason. If an SS Cabinet with an Update is destroyed or otherwise taken out of operation, this License
shall terminate.
3) License Rights
Licensee shall have the right to utilize the Update on authorized SS Cabinets in the normal course of business and as controlled by the Rules of ITNet,
as set forth in a separate “Operator Agreement” document, the terms and conditions of which, where not conflicting with the terms and conditions herein,
are hereby incorporated by reference. Updates may only be operated on SS Cabinets which are installed in commercial locations, as that term is defined
by IT, and to which there is general access by all parties with a general right to enter the location where the SS Cabinet is operated.
4) Legal Operation
Updates include various features which may not be lawful to operate in any given jurisdiction. No provision of any feature, or its licensure to Licensee
under the terms herein shall be deemed as advice that operation of that feature is lawful or not lawful in any given jurisdiction. Licensee shall make
reasonable efforts to disable any user-adjustable feature which they know or should have known as not lawful to operate in the location where an SS
Cabinet with an Update is being operated.
5) Termination and Rollback
In the event that this License is terminated for whatever reason, Licensee shall have absolutely no right to operate any SS Cabinet upon which an
Update has been installed. IT reserves the absolute right, at its sole discretion, to terminate the operation of any SS Cabinet upon which an unlicensed
Update is installed. If Licensee wishes to restore such an SS Cabinet to operating condition without acquiring a new License for the Update, IT will roll-
back that SS Cabinet, at no charge to the Licensee, to the Prior Version upon return (at Licensee’s expense) of the required hardware to IT’s service
center.
6) Governing Law and Jurisdiction
The validity and construction of this License and of the rights and obligations set forth herein shall be determined and governed by the laws of the State
of Illinois. The parties hereby submit to the Jurisdiction of any state or federal court in Cook County Illinois. Licensees operating outside the borders of
the United States of America, regardless of their citizenship or residency, explicitly agree to allow any assets they may have in the USA or any other
foreign country to be attached, garnished, forfeited or otherwise reached by any legal act if, after due process of law, they are found to be liable to IT for
damages by reason of breach of this License.
7) Warranty
If the Licensee discovers any physical defect in the media (disk, EPROM, flash media, etc.) on which the Update is distributed or in the documentation,
which in the opinion of Incredible Technologies, Inc. (IT) prevents the product from being used as reasonably intended, IT will replace the media or
documentation at no charge. The purchaser must return the item to be replaced, with proof of purchase, to IT within 90 days after taking delivery of the
Update.
8) Disclaimer and Waiver of Remedies
Acceptance of this License and installation of the Update includes disclaimer and waiver of any and all implied, statutory, or common-law warranties,
including warranties of merchantability and fitness for a particular purpose, and limits the purchaser's remedy to returning the Update to IT for
replacement.
IT makes no warranty or representation, either express or implied, with respect to Updates, their quality, performance, merchantability, or fitness for a
particular purpose. Updates are licensed "as is," and the Licensee, by installing the Update, assumes the entire risk as to their quality and performance
other than as explicitly set forth herein.
Acceptance of this License and installation of the Update includes disclaimer and waiver of any and all direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the Update, even if advised of the possibility of such damages. The warranty and
remedies set forth above are exclusive and in lieu of all others, oral or written, express or implied. No person, seller, dealer, agent, or employee is
authorized to make any modification or addition to this limited warranty.
In jurisdictions which do not allow the exclusion of implied warranties or liability for incidental or consequential damages, acceptance of this License and
installation of the Update includes stipulation that the most minimal requirements of the law of those jurisdictions shall govern any additional required
additional rights of Licensee.
9) Severability
If any provision of this License shall be held by a court of competent jurisdiction to be illegal, invalid or unenforceable, the parties nevertheless agree that
the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the remaining provisions shall remain in full force and
effect.
Silver Strike LIVE™ Version 09/10 Page 1
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
TABLE OF CONTENTS
Showpiece Contents .............................................................................................................................................4
Showpiece Cabinet Contents ...............................................................................................................................4
Showpiece Cabinet ...............................................................................................................................................5
Leg Leveler Adjustment .......................................................................................................................................5
Mount Main Screen Display .................................................................................................................................5
Install Marquee .....................................................................................................................................................5
DIP Switch Settings and Nighthawk System Box ..............................................................................................6
Video Connections ................................................................................................................................................7
Audio Connections ...............................................................................................................................................7
Install Secondary Monitor ....................................................................................................................................7
About Secondary Monitor.....................................................................................................................................8
Final Check ............................................................................................................................................................9
Apply Power .........................................................................................................................................................9
General Cabinet Maintenance ........................................................................................................................... 10
Care and Cleaning of Rubber Bumper .............................................................................................................. 10
Nighthawk Air Filter ........................................................................................................................................... 10
Trackball Maintenance ...................................................................................................................................... 10
Care and Cleaning of Cooling Fans and Vents ................................................................................................ 10
Showpiece Cabinet Repair Procedures ........................................................................................................... 11
System Box (Chassis) ....................................................................................................................................... 11
I/O Board ........................................................................................................................................................... 11
Cash Vault ......................................................................................................................................................... 12
Control Panel .................................................................................................................................................... 13
Speakers ........................................................................................................................................................... 14
Antenna ............................................................................................................................................................. 15
Card Reader ...................................................................................................................................................... 15
Online Kit Contents ............................................................................................................................................ 16
Kit Installation .................................................................................................................................................... 16
Recommended Tools ........................................................................................................................................ 16
Installation Preparation ..................................................................................................................................... 17
Preparing The Cabinet ....................................................................................................................................... 17
Cabinet Selection .............................................................................................................................................. 17
Preparing the Cabinet for Installation ................................................................................................................ 17
Check JAMMA Harness and Wiring .................................................................................................................. 18
Check Coin Mechanisms and Bill Acceptor ...................................................................................................... 18
Check Coin Door Connections .......................................................................................................................... 18
Check CRT Monitor ........................................................................................................................................... 18
Check High-Definition Television (Optional) ..................................................................................................... 19
Remove Cabinet Graphics ................................................................................................................................ 19
Remove Existing Card Reader (If applicable) ................................................................................................... 19
Cut Hole for Card Reader ................................................................................................................................. 19
Bore Hole for Fan .............................................................................................................................................. 19
Vacuum Cabinet Thoroughly ............................................................................................................................ 19
Electronics Installation ...................................................................................................................................... 20
Install Cooling Fan ............................................................................................................................................ 20
Install Card Reader ........................................................................................................................................... 20
Install Nighthawk Chassis ................................................................................................................................. 20
Silver Strike LIVE™ Version 09/10 Page 2
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All other marks are the properties of their respective owners. All rights reserved.
Install Cabinet Identification Device (CID) ........................................................................................................ 21
Install I/O Board ................................................................................................................................................ 21
Install Antenna .................................................................................................................................................. 21
Control Panel Installation .................................................................................................................................. 22
Install Control Panel for Golden Tee Fore! Cabinets (Optional) ....................................................................... 22
Trackball and Button Preparation (For Most Kits) ............................................................................................. 22
Control Panel Overlay Installation ..................................................................................................................... 23
Finishing The Control Panel .............................................................................................................................. 24
Complete System Box Connections ................................................................................................................ 25
Attach I/O Power, Audio, and USB cables. ....................................................................................................... 25
Attach Main Video Cable ................................................................................................................................... 25
Attach Power Cable .......................................................................................................................................... 25
Soft Power / Fan Cable ..................................................................................................................................... 25
Complete I/O Board Connections ..................................................................................................................... 26
Connect JAMMA Harness ................................................................................................................................. 26
Connect the Control Panel Switches and Cable ............................................................................................... 26
Connect Coin Door Lamps ................................................................................................................................ 26
Connect the Trackball ....................................................................................................................................... 26
Connect Antenna .............................................................................................................................................. 26
Connect Audio Cables ...................................................................................................................................... 26
Connect the USB Cable .................................................................................................................................... 26
Connect Medium or Low Resolution Monitor .................................................................................................... 26
Connect VGA or SVGA Monitor ........................................................................................................................ 26
Connect I/O Power Cable ................................................................................................................................. 26
Check All Connections ...................................................................................................................................... 26
Cabinet Graphics Installation ............................................................................................................................ 27
Side Decal Installation ....................................................................................................................................... 27
Marquee Installation .......................................................................................................................................... 27
Final Connections .............................................................................................................................................. 28
Coin Doors, Test Switch, and Volume Controls ................................................................................................ 28
Initial Power-Up ................................................................................................................................................. 28
System Setup Menus ......................................................................................................................................... 29
Main Menu......................................................................................................................................................... 29
Collections & Earnings Menu ............................................................................................................................ 30
Do Collection ..................................................................................................................................................... 30
General Settings ............................................................................................................................................... 31
Operator Adjustables ........................................................................................................................................ 32
General Adjustments ......................................................................................................................................... 32
Money Slot Adjustments ................................................................................................................................... 33
Sound Adjustments ........................................................................................................................................... 33
Collection Settings ............................................................................................................................................ 34
Reset to Factory Settings .................................................................................................................................. 35
System Tests .................................................................................................................................................... 36
Video Tests ....................................................................................................................................................... 36
Color Adjustments ............................................................................................................................................. 37
Contrast Adjustments ........................................................................................................................................ 37
Screen Size Adjustment .................................................................................................................................... 37
Sound Tests ...................................................................................................................................................... 38
Player Control Tests .......................................................................................................................................... 38
Mechanical Meter Test ...................................................................................................................................... 38
Hardware Tests ................................................................................................................................................. 39
Hardware/Software ........................................................................................................................................... 39
System Info ....................................................................................................................................................... 39
USB Info ............................................................................................................................................................ 39
Version Info ....................................................................................................................................................... 39
Check Hard Drive .............................................................................................................................................. 40
Check Cooling ................................................................................................................................................... 40
Check Card Reader .......................................................................................................................................... 40
Troubleshooting Shortcuts ................................................................................................................................ 41
Silver Strike Settings ......................................................................................................................................... 41
Silver Strike LIVE™ Version 09/10 Page 3
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
Player Cost Schedule ........................................................................................................................................ 42
Fixed Player Costs ............................................................................................................................................ 42
Game Audits ..................................................................................................................................................... 43
Game Options ................................................................................................................................................... 44
Beer frame Spotlight ......................................................................................................................................... 45
Reset Leaderboards .......................................................................................................................................... 45
Ticket Dispenser ............................................................................................................................................... 45
ITNet Settings ................................................................................................................................................... 46
Change Location ............................................................................................................................................... 46
Communication Settings ................................................................................................................................... 47
configure ethernet ........................................................................................................................................... 47
Connection Tests .............................................................................................................................................. 47
Troubleshooting and Reference ....................................................................................................................... 48
Appendix A Troubleshooting Guide ..................................................................................................................... 48
Appendix B JAMMA, Trackball and I/O Power Connections ............................................................................... 55
Appendix C Replacement Part Numbers ............................................................................................................. 56
Appendix D Nighthawk Component Diagrams .................................................................................................... 57
Appendix E GNU General Public License............................................................................................................ 65
Appendix F Informational Guides .................................................................................................................... 67
Wireless Signal Strength and Antenna Guide................................................................................................... 67
Collections Guide .............................................................................................................................................. 68
Income Split Guide ............................................................................................................................................ 69
Player Accounts Guide ...................................................................................................................................... 70
Silver Strike LIVE Revenue Guide .................................................................................................................... 71
Accounting for the Various Revenue Types...................................................................................................... 71
Silver Strike LIVE Fees ..................................................................................................................................... 72
Accounting for Fees .......................................................................................................................................... 72
Collections ......................................................................................................................................................... 72
Collection Worksheet ........................................................................................................................................ 73
SS LIVE Collection Procedure .......................................................................................................................... 74
Menu Navigation Shortcuts ............................................................................................................................... 77
Game Icon Descriptions .................................................................................................................................... 78
Appendix G ITNet Forms ................................................................................................................................... 79
ITNet Operating Rules ...................................................................................................................................... 79
ITNet Registration Forms .................................................................................................................................. 81
ITNet Debit Account Form ................................................................................................................................. 81
ITNet Game Registration Form ......................................................................................................................... 83
Operator Agreement ......................................................................................................................................... 84
IRS Form W-9 ................................................................................................................................................... 87
Appendix H Mounting Templates ......................................................................................................................... 91
NOTE: PLEASE RETAIN ORIGINAL SHIPPING BOX FOR SERVICE AND REPAIR.
Silver Strike LIVE™ Version 09/10 Page 4
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
SHOWPIECE CABINET
SHOWPIECE CABINET CONTENTS
Shipped inside a plastic parts bag attached to the front of the cabinet:
(1) Power Cord
(1) Silver Strike LIVE Marquee
(1) Silver Strike LIVE Game Manual
(1) Plastic Bag of Misc. Parts
(1) HDMI Cable
Shipped inside the cardboard sleeve on top of the control panel:
(2) Brackets (support for SS LIVE Marquee)
NOT Included with your Showpiece Cabinet
You will need to supply a digital display for the game's main monitor, and an appropriate stand or wall mount. Be
sure that the stand or wall mount is UL listed. Incredible Technologies recommends a 42" HDTV that supports
720p for the best presentation, game play and earnings potential.
Showpiece Integrated Stand sold separately. For list of potential Mounting solutions, check out the IT web site:
http://www.itsgames.com/itsgames/Products/SilverStrike/SSLIVE/specs.jsp#stand.
If any components are missing or damaged please contact Incredible Technologies Technical Support at
847-870-7027 x121. Replacement Parts can be found in Appendix B.
Silver Strike LIVE™ Version 09/10 Page 5
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
SHOWPIECE CABINET
Congratulations on purchasing a Silver Strike LIVE Showpiece Cabinet. The game comes complete and ready to
plug in and start earning money.
LEG LEVELER ADJUSTMENT
Once your game is in position at the location, it is necessary adjust the leg levelers. The leg levelers will help
stabilize the game on an uneven floor, and help it from moving or shifting during game play. The game is shipped
with the two front and two rear leg levelers installed. Adjust the
levelers as necessary to level and stabilize the game.
MOUNT MAIN SCREEN DISPLAY
Position the Showpiece cabinet in front of an HDTV of your choice.
The size and model of the display you choose should depend on your
location. Incredible Technologies recommends 720p flat panel HDTVs
from 32" or larger.
The HDTV can be mounted to a wall or to an appropriate display
stand. Be sure that the top of the Showpiece cabinet has at least 24"
clearance in all directions. Insufficient clearance may result in
damage to your display or player injury.
Recommended height for your display may vary depending on your
location and player base. As a general rule, the minimum height of
the bottom of the display viewing area should be 42" from the floor.
INSTALL MARQUEE
Your Showpiece cabinet comes with a framed marquee
that can be easily attached to the top of the monitor.
The brackets for the marquee are shipped inside a
separate cardboard insert labeled Parts – Do Not
Discard within the cabinet packaging. The insert is
located on the top of the control panel.
First, attach the two brackets to the back of the
universal mounting plate you are using for the HD
display. The brackets share the same screws used to
affix the display to the mounting plate, and are
sandwiched between the plate and the back of the monitor. Once the brackets are in place, slide the marquee
frame onto the clips on the two newly mounted brackets. Be sure the tab on the clips rest inside the channel on
the marquee frame.
Silver Strike LIVE™ Version 09/10 Page 6
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All other marks are the properties of their respective owners. All rights reserved.
DIP SWITCH SETTINGS AND NIGHTHAWK SYSTEM BOX
DIP Switch Settings
The DIP switch settings in your Showpiece cabinet have been factory set to be connected through VGA cables.
DIP switch bank Sw201 on the I/O Board controls the video resolution for the main monitor. If a different
resolution is necessary for your display, or you are using a secondary display, refer to the chart below for the
proper setting.
NOTES:
A reboot is required when changing resolutions
Video and audio connections to HDTVs vary, and may require additional cables not included with the Showpiece cabinet. Also,
some displays may not support the resolution needed for your game. Check your display's manual for additional information.
Silver Strike LIVE™ Version 09/10 Page 7
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
Route RCA cables to I/O Board
if NO RCA Inputs
Example of HDMI Input with RCA
Inputs
VIDEO CONNECTIONS
For any questions related to Showpiece cabinet connections, see the Showpiece Connections Guide at
http://www.itsgames.com/itsgames/Products/SilverStrike/SSLIVE/specs.jsp
If you plan to use a Single HDTV as your only video output, follow the instructions below.
Connect to HDMI
Connect the HDMI cable (supplied) to the HDMI output on
the Nighthawk system. Route the cable through the clip
under the lock on the back wall, and down through the
access panel on the back of the cabinet. Connect the other
end of the HDMI cable to the proper HDMI input on your
television.
Set Up Your HDTV
Refer to the HDTV manual to adjust the video signal to match the correct input for your game. Selecting the
correct input is commonly found from a system menu accessed from the remote, or an Input Select button on the
HDTV.
Audio Connections for HDMI
The HDMI cable will also supply audio to the speakers on your HDTV.
AUDIO CONNECTIONS FOR HDTV
In certain situations, it may not be possible to draw sound through the
HDMI connection. If the HDTV has RCA audio L/R inputs associated
with an HDMI Input, it is possible to use the HDTV speakers.
Connection with RCA/HDMI Input
Using a 2-wire RCA cable (red and white) connect the RCA
audio outputs on the system box to the audio L/R input next to
the HDMI Input on the HDTV.
Connection without RCA/HDMI Input
If the television is NOT equipped with RCA inputs designated to
a HDMI input, route the RCA cables to the I/O Board RCA inputs
to output sound across the cabinet speakers. (See diagram at
right)
Enter the System Setup Menus and adjust the volume on the game to
suit your location. For more details see Silver Strike LIVE System Setup
Menus.
Silver Strike LIVE™ Version 09/10 Page 8
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
INSTALL SECONDARY MONITOR
If you plan to use Two TVs for your video outputs, follow the instructions below.
ABOUT THE SECONDARY MONITOR
Most Incredible Technologies games, including Silver Strike LIVE, support a secondary monitor, which shows the
main display on the second monitor. See the System Setup Menus section of the Silver Strike 2011 manual.
Incredible Technologies recommends using a 16:9 computer monitor. In all cases, the second monitor requires a
VGA connection from the Nighthawk system box to the digital display of your choice. See the Sw202 DIP switch
settings on the previous page to adjust the display.
PRIMARY VIDEO (DVI to HDMI): To expose the
DVI Output, remove the DVI to VGA Adapter from
the lower port on the video card. Connect a DVI to
HDMI Cable (or DVI to HDMI Adapter w/ a HDMI
Cable) to the Main Monitor DVI Output.
SECONDARY VIDEO (VGA)
Connect a VGA cable (not supplied) to the VGA
output on the Nighthawk system (upper port on the
video card). Route the cable through the clip under
the lock on the back wall, and down through the
access panel on the back of the cabinet. Connect
the other end of the VGA cable to the proper input
on your television. Common input label names for
VGA are RGB, Computer or PC.
SET UP YOUR HDTV
Refer to the HDTV manual to adjust the video signal to match the correct input that your game is connected to.
Selecting the correct input is commonly found from a system menu accessed from the remote, or an input select
button on the HDTV.
Example of PC Input with 1/8
th
-inch Audio
Input
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FINAL CHECK
APPLY POWER
Connect the power cable to the plug on the back of the cabinet. Then plug the cable into a 3-pronged, grounded
wall socket. Locate the power switch on the back of the cabinet and turn it on. Note: If the supply cord is
damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
Watch the game carefully when you first turn it on. Look and smell for smoke (TURN IT OFF IMMEDIATELY IF
ANY IS NOTICED). Make sure the fan inside the chassis is running and the LED’s on the I/O board are flashing.
If not, something is wrong, turn off the game.
Check the Cabinet ID Device (CID) Number
Watch the screen during boot-up and wait for a blue verification screen to appear. Note the Cabinet ID Number
(CID) that appears on this screen, and verify that it matches the CID number printed on the back of the cabinet.
The screen will automatically time out and boot-up will continue.
Check the Coin Switch and Bill Validator
Try the coin switch. Drop quarters or tokens through to check the coin mech. Insert a dollar bill into the bill
validator and listen for the credits to ring up. Make sure the game is adding credits and the correct quantity. You
can use the PLAYER CONTROL TEST by pressing the System Setup button inside the coin door and entering
the SYSTEM TESTS MENU. Make sure all of the controls work.
Checking the Wireless Connection Signal Strength
There are two ways to check the signal strength of your wireless connection. First, you can
power the game off and on. A signal meter will appear in the lower right corner of the
game’s boot-up screen. The number of bars that are displayed indicate the signal strength.
Additionally, you can enter Operator Mode by pressing the System Setup button inside the
coin vault door. Once at the main Operator Mode menu, use the trackball and Start button
to select ITNet Settings, then Communication Settings to view more information.
Cabinet Temperature
The state of the art Nighthawk hardware is extremely powerful, and therefore generates a
substantial amount of heat. Measures have been taken to keep the various components
cool during normal use. If overheating occurs, game play and hardware longevity may be
affected. Use the Check Cooling menu in the System Setup menus to monitor the
temperature within your cabinet. Enter System Setup by pressing the System Setup button
inside the outer door of the coin vault. Once at the main System Setup menu, use the
trackball and Start button to select Troubleshooting Shortcuts, then Check Cooling.
Custom Adjustments
Upon initial power-up, the game will initialize to factory default settings. These settings affect game elements such
as number of credits per coin, volume settings, etc. The System Setup section in your game manual will describe
how to alter these settings and view the system audits or run system tests.
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GENERAL CABINET MAINTENANCE
Games that are in good working condition, with clear monitors, clean control panels and working trackballs will
make more money than a machine in poor condition. It is definitely worth your time and attention to protect your
investment with a little common care. Each week, clean the display and wipe down the control panel to bring
back that new game look. Test the trackball and buttons regularly to make sure they are playing properly. And
perhaps most important, make sure the coin mechanisms and bill acceptors are in good working order.
CARE AND CLEANING OF RUBBER BUMPER
The rubber bumper on the front of the cabinet’s control panel is made from durable nitrile rubber. Clean it using a
mild soap and water solution or blue window cleaner.
NIGHTHAWK AIR FILTER
The Nighthawk chassis comes equipped with an external electrostatic air filter. This filter is held in place by a
metal bracket, attached to the chassis. The filter prevents debris from entering the chassis and damaging the
electronic components. A clogged filter will impede airflow, thus building up unwanted heat which can cause
damage to your hardware. Be sure to check this filter at least once a month. Remove the filter by sliding it out of
its housing. Shake off excess dirt and if necessary clean it with soap and water. Be sure the filter is completely
dry before reinstalling the filter.
TRACKBALL MAINTENANCE
The trackball will require periodic maintenance to assure optimum performance. In most cases the inside of the
trackball simply needs to be cleaned of any accumulated dust and debris.
To access the inside of the trackball, remove the 6 Phillips head screws that hold the trackball together and
remove the top cover. Clean out any dust and debris inside the trackball. Polish the rollers and remove any
foreign material that may be on the rollers. Do not lubricate the bearings, as this will only attract more dust. If the
bearings do not spin freely it is best to replace the bearing assembly. Inspect the rollers for any nicks that may
cause poor performance and replace if needed. Inspect the ball for any nicks and replace if needed.
Parts can be obtained from Happ Controls and is an economical option rather than replacing the entire trackball
assembly.
It is critical that the green field ground wire be properly connected to field ground. This prevents the trackball from
building a static charge that can cause the game to lock up or reset. A static discharge can also damage the
trackball’s electronic components, as well as the main system. For more information on replacing the trackball,
see the section Trackball Replacement.
CARE AND CLEANING OF COOLING FANS AND VENTS
The hardware that runs Silver Strike Bowling is quite sophisticated, and many of the chips and processors will get
hot very quickly. Like your desktop PC, the Nighthawk hardware needs adequate ventilation to work properly.
Dust and dirt can be a major cause to overheating and will lead to costly repairs. At least once a month, check to
make sure the cabinet and chassis fans are working and free of dust and debris. Use a vacuum to clear all the
ventilation holes on the cabinet at this time as well.
Silver Strike LIVE™ Version 09/10 Page 11
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SHOWPIECE CABINET REPAIR PROCEDURES
SYSTEM CHASSIS BOX
The Nighthawk Chassis houses most of the game electronics and hardware in one box that can be easily
installed. As with all electronic equipment, the Chassis box should be handled with extreme care. Shock, severe
temperature, or sudden impacts can damage the internal components that require costly repair.
Note!
Turn off power to the cabinet and remove the power cord from the back of the cabinet when performing any of the following.
System Chassis Removal
1. Unlock the control panel and open to expose the Nighthawk
system box.
2. Disconnect all connections to the system box. Be sure all wires
and connectors are clear and out of the way. Label the
connectors for easy reconnection.
3. Loosen the six ¼" hex-head screws that secure the system box.
4. Carefully lift the system box off the screws and up out of the
cabinet.
System Chassis Installation
1. Unlock the control panel and open to expose the inside of the
cabinet.
2. Align the system box onto the six mounting screws of the
internal slanted panel. The connection ports face up. Once the
system box is in place, tighten the six ¼" hex-head screws to
secure the box to the panel.
3. Connect the required connections.
I/O BOARD
NOTE!
The I/O board is game title specific and is not interchangeable with other game titles produced by Incredible Technologies on this
system. Dedicated and Retrofit Kit I/O boards are different and are not interchangeable.
I/O Board Removal
First, unlock the control panel and open to expose the interior of the Showpiece cabinet. Disconnect all
connections from the I/O board. Label the connectors for easy reconnection and move them safely out of the
way. Next, remove the six ¼” wood screws that secure the board to the interior left side of the cabinet (as you
face the game). Carefully remove the I/O board from the cabinet.
I/O Board Installation
Place the I/O board in the proper location on the interior left side of the cabinet (as you face the control panel of
the game). Be sure it is oriented properly so the cables reach the board (the USB port on the I/O board facing the
top of the cabinet). Secure the I/O board to the side of the cabinet with the six ¼” wood screws. Use the factory
mounting holes if at all possible. Be sure the board does not “bow” or is not stressed in any way. Once mounted,
connect the appropriate connections.
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Cabinet Identification Device (CID)
This device contains a specific ID number that identifies your cabinet. The CID is a permanent number and must
be connected to the main system box via the USB cable and working properly in order for the game to operate.
CID Removal and Replacement
If for some reason you must replace the CID, disconnect the USB cable from the CID. This is the only connection
to the CID. Next, remove the four ¼” wood screws that secure the CID to the interior left side of the cabinet (as
you face the game). The CID is located above the I/O board. To install a CID, mount the CID in the proper
location using four ¼” wood screws. The CID should be mounted so the USB port is facing the top of the cabinet
and the electronics are facing the wall.
Note! The Cabinet Identification Device should NEVER be removed from the cabinet, even when replacing any of the other
components. The CID is the cabinet’s PERMANENT Identifier, regardless of any other components.
CASH VAULT
The Cash Vault has been designed for optimal security. With the double-locking doors, service technicians can
read meters and enter System Setup mode with no access to the cash box.
Cash Vault Removal and Replacement
1) Unlock and open the outer door of the Cash Vault.
2) Using a T-15 Torx wrench, unscrew the card reader/button plate located on the right side by removing the
four #8-32 screws located at the top and bottom of the plate.
3) Unplug the cable from the card reader, and disconnect the connectors for the coin meter and buttons.
4) Remove the plate and set it aside.
5) Remove the coin bin and the bill validator magazine to make it easier to work inside the vault.
6) Unplug the bill validator cables, and push the cables for the bill validator, card reader, buttons, and coin meter
through the two holes located in the back of the vault.
7) The Cash Vault is attached by upper and lower locking brackets. These are each attached with two socket-
head screws located within the vault.
8) Locate the socket-head screws on the top and bottom locking brackets. Remove the two bottom screws
using a 9/64” hex key and remove the bottom locking bracket. Make sure to note how it was installed.
9) Remove the two top screws and remove the top locking bracket, again noting how it was installed.
10) You can now pull the entire vault assembly out from the front of the cabinet. The vault is attached with foam
tape, so it will need to be pried out or pushed from behind to loosen the adhesive.
11) Reverse the procedure to install the new door.
Locks
The outer lock is a secure T-handle lock, commonly used in vending. To open, insert the key and turn it
clockwise until the lock-handle pops out. Next, rotate the lock-handle clockwise 90 degrees to open the outer
door.
The inner door has a lock installed above the System Setup button. This lock is unlocked by turning the key 90
degrees clockwise.
Volume and Service Buttons
Mounted inside the outer door are controls for Volume and System Setup. Press the Volume Up button to
increase the loudness of the sounds on the game, and press the Volume Down button to make your game
quieter. Press the System Setup button to access the game’s software menu system. The System Setup menus
cover a variety of important areas including collections, tests, game adjustments, and optional settings.
Silver Strike LIVE™ Version 09/10 Page 13
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Bill Acceptor
The dedicated cabinet ships with a MARS AE2681 D5 bill acceptor and is mounted on the cash vault door. The
default dipswitch settings for this acceptor are ON = 1,2,4-7 and OFF = 3,8.
Bill Acceptor Removal
Disconnect the cable to the bill acceptor. Remove the four 11/32” sized nuts from the mounting studs.
Disconnect the ground wire from the one lower stud. Then gently pull the accepter off the studs from the back
side of the coin door.
Bill Acceptor Installation
From the back side of the coin door, place the bill acceptor onto the four mounting studs. The faceplate will
protrude out the front of the coin door. Place the field ground wire on a lower stud, and install the four 11/32”
sized nuts on the mounting studs and tighten. Next, connect the bill acceptor cable in the cabinet to the mating
cable on the bill acceptor itself.
Stacker Removal
A blue slide switch is located at the bottom of the stacker. Engaging it allows the stacker to be removed.
Coin Mechanism
Coin Mechanism Removal
Loosen the two finger screws to release the securing braces. Slide the upper brace upward, and the lower brace
downward. The mechanism should pull straight out.
Meter
This 5-volt device is mounted behind the card reader plate next to the inner door of the coin vault. One lead of
the meter is connected to a +5 volt source and the other lead is connected to the appropriate signal wire. An
additional opening is available just below the meter, if a second meter is desired.
CONTROL PANEL
Opening the control panel provides access to all game controls and hardware components. To open the control
panel, simply use the supplied key in the lock on the back of the cabinet and lift from the back. The control panel
is hinged in front and will stay open when fully extended.
Soft Power Switch
A “soft power” switch has been added to the underside of the control panel, to assist in the update process. This
switch will turn off power to the cabinet so you don’t have to reach around to the main power switch located on the
back of the cabinet.
Note!
If you turn power off using the Soft Power Switch, you must use this same switch when turning power back on.
Trackball Replacement
To replace a trackball, open the control panel and remove the four long screws holding the trackball in place. Be
careful not to lose any of the screws, washers and lock washers. Disconnect the wire harness and ground wire
and remove the old trackball. Position the new trackball in the proper orientation over the existing standoffs.
Make sure that the arrow on the trackball that points to the monitor is pointing up. Replace the four long screws
and washers. Do not over tighten! Screw in until the lock washer is fully compressed. Reconnect the wiring
connector and ground wire.
Note! The field ground wire is critical to avoid electrical problems and assure optimal performance.
Silver Strike LIVE™ Version 09/10 Page 14
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Button Replacement
All of the buttons on the control panel require a 1 1/8” hole, and are pre-drilled on the dedicated control panel. To
remove a button, disconnect the wires from the button assembly by sliding the wires off of the micro switch posts.
Next carefully twist the micro-switch assembly off of the button posts. Finally, unscrew the nut to remove the
button from the control panel.
Place the new button assembly into the hole and position the smaller side of the micro-switch housing to face the
rubber bumper, angled towards the middle. Tighten the supplied nut using a pushbutton wrench. Do not over
tighten. Install the micro-switch by snapping it onto the pushbutton assembly by hand. Position the assembly so
the micro switch posts face the rubber bumper, angling towards the middle. Reconnect the wires by sliding the
wire assembly onto the contact posts of the appropriate micro switch. See the wiring diagrams in the back of this
manual.
Control Panel Removal
To remove the control panel from its hinge, Disconnect the trackball cable, field-ground wire, and the control
panel interconnect connector to the I/O board. Remove the screw that attaches the safety cable to the control
panel. Remove the four ¼” screws holding the panel to the hinge.
Control Panel Graphics Removal
The control panel artwork has been screened onto a solid sheet of polycarbonate, which is resistant to scratches
and burns. Unfortunately long exposure to excessive situations may damage the surface over time. To remove
and replace this piece, the pushbutton and trackball assemblies must first be removed. Separate the
polycarbonate piece from the wood portion of the panel by starting at one corner and slowly peeling the two apart.
The overlay has adhesive on the entire surface and will take some force to separate the pieces due to the
adhesive. Once removed, the graphic overlay will not be able to be used again.
Control Panel Graphics Installation
To install a new polycarbonate Graphics overlay, make sure the wood control panel surface is clean, smooth, and
free from glue, dirt and debris. Remove the paper protecting the adhesive from the new artwork/cover panel.
Carefully place it on the wood panel, aligning it properly. Press and smooth firmly to assure that it is secure.
Replace the buttons and trackball in the correct orientation.
SPEAKERS
The speakers are mounted in the bottom front of the cabinet, just below the coin vault. Sounds and speech are
important aspects to the play experience and should be adjusted and maintained for optimal results. Make sure
your speakers are in good working condition, are wired correctly, and are grounded properly to avoid buzz or hiss.
Speaker Access
In order to reach the speakers, unlock and raise the hinged the control panel. The speakers are located just
below the coin vault. Remove the four nuts with an 11/32” nut driver to remove the speakers from their mounting.
Note: Both speakers must be identically wired to work properly. For optimal sounds, both speakers must be in phase
with one another. Be sure the positive wire is connected to the positive terminal of each speaker and the negative
speaker wire is connected to the negative terminal of each speaker.
Silver Strike LIVE™ Version 09/10 Page 15
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ANTENNA
The antenna connects to the I/O Board and is mounted in a housing
on the back of the cabinet. A strong wireless signal is very important
to getting the most out of your game. Depending on the positioning of
the game in the location, you may need to adjust the antenna’s
position to achieve the best signal. The antenna’s housing allows for a
variety of positions within, and the housing itself can be easily moved
to a different location using tape or screws. See the Wireless Signal
Strength and Antenna Guide found in Appendix E for more information
on getting the best possible wireless signal strength for your game.
CARD READER
The Card Reader is a very important aspect to Silver Strike Bowling,
and is very important to keep in good working condition. Players are
required to use a card to identify themselves for most of the online
features. If the card reader is not working properly, these features will
not be available.
Card Reader Removal
Access the card reader through the coin door opening. To remove the
card reader, disconnect the USB connector from the Card Reader.
Then remove the four T-15 security screws that secure the mounting
panel that holds the card reader, coin counter and buttons. Next,
remove the two Phillips head screws holding the card reader to the
mounting panel. Once loose, pull the card reader out through the front
of the panel.
Card Reader Installation
Open the coin door to access the card reader mounting. Place the
back end of the card reader through the opening on the mounting
panel. The larger portion of the card reader bezel should be in the up
position. From the backside of the panel, secure the card reader to the
panel with the two Phillips head screws. Once in place, reconnect the
USB cable to the card reader. Attach the mounting panel to the coin
door with the four T-15 security screws. Power the game back on and
test the card reader using the Card Reader Test located in the
Troubleshooting/Info Menu in System Setup.
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ONLINE KIT CONTENTS
Please refer to the IT part numbers when placing orders. See Appendix C – Replacement Parts for more
information.
Silver Strike LIVE System Box with Filter
I/O Board Assembly with Power Cable
Trackball Cable
Cabinet Identification Device (CID) Assembly
Card Reader with 6ft USB Cable
Wireless Antenna and Antenna Cover
VGA Adapter
6ft USB Cables (2)
AC Power Cord Cable for System Box
Silver Strike LIVE Marquee
Control Panel Overlay
Decals/Sticker Set
Promo Card
Manual
Kit Quick Install Card
*Fully-dressed Control Panel
(Includes: Assembled trackball, control panel overlay and buttons as a unit)
*There is an additional fee for kits with the fully-dressed control panel. If the fully-dressed control panel was not
ordered, the kit includes ONLY: trackball, control panel overlay and loose buttons NOT assembled.
KIT INSTALLATION
RECOMMENDED TOOLS
Have the following tools ready before you begin to install this kit:
¼", 11/32" and 7/16" Sockets or Nut Drivers
Phillips Head #2 Screw Driver
3/16”, 7/32” and 9/32”, or 5/16”, 3/8”, and ¾” Drill Bits
1 1/8" and 3 1/2“ Hole Saw or Drill Bit
Small Flat Blade Screwdriver
Jig/Sabre Saw
Router
Push Button Nut Socket or Large Adjustable Pliers
X-acto® Knife or other Sharp Knife/Razor Blade
Wire Cutters
Scissors
Tape Measure
Putty Knife
Decal Roller/Squeegee
Liquid Window Cleaner & Cleaning Cloth
Vacuum Cleaner
Any tools needed to remove parts from your existing cabinet not listed above.
Many operators notice their earnings increase with touches as simple as a fresh coat of paint and a clean cabinet.
If you will be painting, you'll need these supplies:
Air Brush or Paint Sprayer
Paint Brush, Paint Roller, and Pan
Paint (and Primer) --We recommend black as a cabinet color choice.
Sandpaper
Silver Strike LIVE™ Version 09/10 Page 17
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INSTALLATION PREPARATION
BEFORE YOU START…
Before you install the Silver Strike LIVE kit into your cabinet there are a few things you should check first:
1. Check to make sure your existing cabinet's monitor, speakers, AC power cord, lights, bill acceptor and coin
mechanisms work.
Replace or repair where necessary.
2. Check to make sure all the necessary parts are included in your kit.
If any are missing/damaged please contact IT's Technical Support at 847-870-7027 x121.
3. Check to make sure cabinet is wired with standard earth grounded AC plug compatible with local building
codes and/or safety requirements.
If not, have a qualified electrician install one (not provided).
4. Have all the necessary tools available to install this kit.
Refer to the recommended tools list to make sure you are prepared before you start.
5. Make sure any parts of the system (lights, monitor, etc.) are not plugged in.
Working with any part of the system plugged in or powered on can be dangerous.
6. Keep in mind that it's been proven that the higher quality of work put into a kit installation results in a higher
earning game.
Make sure you have plenty of space, time, and focus to put into this kit installation.
PREPARING THE CABINET
CABINET SELECTION
You can choose either a new cabinet or a used cabinet for your Silver Strike LIVE game. Reusing a cabinet is by
far the most cost-effective way to maximize the return on your initial investment. In either case, all you need to
provide is the cabinet with a monitor, JAMMA harness, coin and bill acceptors, working fluorescent/marquee
lights, and speakers.
When selecting a cabinet, keep in mind that a larger control panel allows you to mount the trackball farther from
the monitor. This prevents players' hands from hitting the monitor glass when rolling the trackball forward, and
will earn better than a smaller control panel closer to the monitor.
If using an older cabinet for this installation, consider ordering a new control panel from Incredible Technologies.
These control panels come pre-installed with controls and graphics, and can save you considerable time and
money through easy installation.
PREPARING THE CABINET FOR INSTALLATION
Follow these steps to prepare your cabinet before installation:
1. Remove the following from the cabinet: Main Logic Board(s) (and hard drive if present), Control Panel,
Monitor Viewing Glass, Marquee, and Power Supply. Now is a great time to clean both sides of the monitor
viewing glass and monitor screen to ensure a clear view of the game.
2. Thoroughly clean out your cabinet. Remove all of the old buttons, joysticks, etc. DO NOT remove monitor
and speaker wires or the wires that were previously hooked up to the control panel.
3. Remove the old graphics and adhesive from the cabinet including the control panel.
4. For a fresh look and best earnings, painting is highly recommended. Spray painting gives a better finish, but
if an air brush or paint sprayer is unavailable a roller is second best. Remember to cover all exposed
surfaces not to be painted. When not installing into an old Golden Tee® dedicated cabinet, the
recommended color choice is black.
5. Make sure to have the sides of the cabinet and the control panel as smooth and flat as possible to allow for a
higher quality finish when applying the control panel background, labels and side decals.
6. The "new game look" should always apply to the inside of your game as well. A few wire ties and shrink
tubing on your harness, some fastening hardware on your subassemblies, and a sweep with the vacuum
cleaner will help ensure that glitches do not occur.
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CHECK JAMMA HARNESS AND WIRING
The Silver Strike LIVE Kit comes with a special I/O Board that uses your cabinet’s existing JAMMA wiring
harness. Make sure your existing wires and connectors are in good working order. Check the JAMMA wiring
diagram in Appendix B.
CHECK COIN MECHANISMS AND BILL ACCEPTOR
Make sure your coin mechanisms and bill acceptor are functioning properly, and your coin box and stacker are in
good condition. You want to make sure your game will accept money when players are ready to play.
CHECK COIN DOOR CONNECTIONS
Your Silver Strike Bowling cabinet should already be wired correctly through the JAMMA connector. Now is a
good time to make sure your game can accept money. Check the JAMMA pinout chart in Appendix B for the
correct wire colors and pins. Trace the wiring to their sources and make sure they are connected properly and
securely. Be sure the wires are away from the coin door where they can be pinched or crimped.
CHECK CRT MONITOR
Silver Strike LIVE has been designed to operate with SVGA (800 x 600), VGA (640 x 480), medium resolution
(512 x 384) and low resolution (384 x 256) monitor systems, in addition to the HDTV (1280x720) resolution for the
Showpiece cabinet. The factory monitors in all Silver Strike cabinets are compatible with Silver Strike LIVE.
However, to take advantage of the best and most current quality available, it is recommended to upgrade to an
SVGA compatible monitor.
Operating Silver Strike LIVE at the highest possible resolution will give your game the best results (and revenue).
Many standard cabinets contain a medium-resolution or VGA monitor already. If you have a low-resolution
monitor, it may be possible to switch it to a higher resolution. Check your monitor's manual for capabilities. If not,
you should consider upgrading to a newer monitor.
Also check your monitor for a DB15 VGA connector. If your current monitor has a DB15 VGA connector, it is
capable of VGA or SVGA resolutions. Check your monitor’s manual on how to switch the monitor to VGA mode.
Make sure the video DIP switches on the I/O board match the resolution that the monitor is expecting. Plug the
video cable from the Nighthawk Chassis directly into the monitor. Be sure to disconnect the old composite sync
video cable from the monitor.
When operating with an SVGA or VGA monitor, Silver Strike LIVE uses the standard VGA sync timing and
signals. When operating with medium resolution or low resolution monitors, which are common in Silver Strike
and Golden Tee Fore! dedicated cabinets, Silver Strike LIVE operates with composite negative serrated sync.
NOTE: In all cases a horizontal mount raster scan monitor is required.
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CAUTION! Monitors are extremely dangerous and can result in severe injury. Make sure you follow and observe all
safety precautions as outlined in your monitor's manual. ALWAYS disconnect the power to the cabinet before working
on or around the monitor.
CHECK HIGH-DEFINITION TELEVISION (OPTIONAL)
Silver Strike LIVE supports a 720p resolution that is compatible with newer flat-panel LCD digital televisions. In
addition, both 16:9 and 4:3 aspect ratios are supported. Refer to the Showpiece section of this manual for details
on connecting video and audio to a 720p HDTV.
NOTE: Video and audio connections to these displays vary, and may require additional cables not included in the Silver Strike
LIVE kit. In addition, some televisions may not support the resolution needed for Silver Strike LIVE. Check your television's
manual for additional information.
WARNING: Be sure top of cabinet has at least 18 inches or 45.7 centimeters of clearance in all directions. Insufficient
clearance may result in damage to monitor or player injury.
REMOVE CABINET GRAPHICS
Remove any decals from the cabinet. Make sure that the sides of the cabinet are as smooth and flat as possible
to allow for a higher quality finish when applying the new side decals.
For a fresh look and best earnings painting is highly recommended. Spray painting gives a better finish, but if an
air brush or paint sprayer is unavailable a roller is second best. Remember to cover all exposed surfaces not to be
painted.
REMOVE EXISTING CARD READER (IF APPLICABLE)
If you are using a Golden Tee Fore! cabinet, the existing card reader must be removed. Silver Strike LIVE
requires a new card reader, to take advantage of new credit card technology. To remove your current card
reader, open the coin door to access the card reader. Reach inside and disconnect the ribbon cable from the
Card Reader. Then from inside remove the four 11/32” nuts that hold the card reader to the inside of the cabinet.
Once loose, pull the card reader out through the front of the cabinet.
CUT HOLE FOR CARD READER
If your cabinet does not have a card reader installed, you must cut a hole to mount the supplied card reader. The
card reader is a very important aspect to Silver Strike LIVE, and is very important to keep in good working
condition. Players are required to use a card to identify themselves for most of the online features. If the card
reader is not working properly, these features will not be available.
Position the Card Reader Hole template found in Appendix H on the front of the cabinet, and as high up as
possible so players won't have to stoop over to insert their cards. Use an awl to mark the center of the four bolt-
holes and drill them to size. Use an electric handsaw to cut the rectangular opening to house the card reader.
BORE HOLE FOR FAN
The sophisticated Nighthawk hardware requires more ventilation than what is currently in most cabinets, including
Silver Strike Bowling cabinets. You need to bore a 3.5 inch hole in the back of the cabinet for the supplied cooling
fan. Use the supplied template found in Appendix H for proper placement of the fan. Follow the instructions on
the template when creating the cutout.
VACUUM CABINET THOROUGHLY
The "new game look" should always apply to the inside of your game as well. A few wire ties and shrink tubing on
your harness, some fastening hardware on your subassemblies, and a thorough sweep with the vacuum cleaner
will help ensure that glitches do not occur.
Dust and dirt can damage your hardware and cause problems with game play. Be sure that your cabinet is clean
inside and out. It is highly recommended to vacuum your cabinet at least once a month, especially near the fans
and vents, to avoid overheating and costly repairs.
Silver Strike LIVE™ Version 09/10 Page 20
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ELECTRONICS INSTALLATION
INSTALL COOLING FAN
Align the supplied cooling fan with the hole
you bored earlier in the bottom right corner of
the back of the cabinet. Place the fan so that
the arrow on the fan is facing into the
cabinet, so the fan will pull air inward. Cover
the hole with the fan grill, and use the 4
mounting screws to secure the assembly into
place. The fan cable will plug into the Soft
Power cable, which is connected to the
Nighthawk Chassis above the RCA audio
jacks.
INSTALL CARD READER
Place the back end of the card reader through the opening on the cabinet. The large part of the front of the card
reader faces up. Insert the four carriage bolts into the mounting holes of the metal bezel. Reach through the coin
door to secure the 11/32” nuts to the carriage bolts, and secure the card reader in place. Connect the USB cable
to the card reader and feed the rest of the cable to the back of the cabinet. The other end of the cable will
connect to the System Chassis. Power the game back on and test the card reader using the Card Reader Test
located in the Troubleshooting Shortcuts Menu in System Setup.
INSTALL NIGHTHAWK CHASSIS
The Nighthawk Chassis houses most of the game electronics and hardware
into one box that can be easily installed. Verify that the Nighthawk Chassis
Power Switch is in the "ON" position.
1. Locate the area on the floor where the chassis will be placed. Make sure
there is enough clearance to plug in cables.
The Nighthawk Chassis measures 19" W x 7" H x 11" D.
2. Relocate and secure any wires to make room for the chassis.
3. Place the chassis so it sits flat on the floor and does not pinch wires. Be
sure there will be sufficient air flow to the chassis. Overheating can
damage your system.
4. Mount the chassis with 6 - #6 x ¾" Hex Washer Head Sheet Metal Screws.
NOTE: The Nighthawk Chassis comes equipped with an external air filter to help keep dust, smoke and debris from
collecting on the electronic components. Check and clean this filter regularly to avoid costly repairs.
Silver Strike LIVE™ Version 09/10 Page 21
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INSTALL CABINET IDENTIFICATION DEVICE (CID)
The Cabinet Identification Device or C.I.D. is
an innovative and important component. This
device permanently identifies your cabinet as
Silver Strike LIVE. It should remain even if
another component such as the I/O board or
chassis is replaced. The C.I.D. has a unique
number to individualize the cabinet and is
referred to as the Cabinet Identification
Number.
1. Attach the C.I.D. to the inside side of the
cabinet using the two - #6 x 1” Hex Washer
Head Sheet Metal Screws. Mount so the
port is facing up and the electronics face
the wall.
2. Attach the USB cable from the Nighthawk
Chassis.
Place the included Cabinet
Identification Number on the back of
the cabinet for future reference. Refer
to this number to track your
equipment and whenever you are calling in for service.
The Cabinet Identification Number is displayed in the operator menus in the lower right hand corner, and
is labeled as Game ID. It is also displayed on the last line of the initial boot-up screen.
INSTALL I/O BOARD
NOTE: Before installing any electronics make sure cabinet power switch is in the OFF position and the cabinet power is
unplugged from the wall.
Silver Strike LIVE comes with a specially designed I/O board that
works with your cabinet's already installed JAMMA harness. The I/O
board is used as a connection interface between the JAMMA and
the Nighthawk Chassis.
Mount the I/O board inside the cabinet using four of the 6 x ¾" Hex
Washer Head Sheet Metal Screws, one in each corner. The existing
JAMMA harness edge connector will attach to this board. Do not
attach cables at this time.
NOTE: Route all cables AWAY from the I/O Board. Laying
cables on top of or below the I/O Board will result in unwanted
noise or static during the game.
INSTALL ANTENNA
Mount the supplied antenna to the upper back of the cabinet. When mounted vertically, the antenna is omni-
directional, so be sure it is as straight as possible to get the widest signal area. Drill a 9/32” or 5/16” hole behind
the antenna cover. Feed the cable through the hole and route the cable to the I/O board. Attach the antenna
cover to the back of the cabinet using two 6x3/4” Hex screws.
NOTE: Take care not to bundle the antenna wire with other cables in the cabinet.
Careful placement of the antenna is important for good wireless communication. Sometimes relocating a wire or
moving the antenna within the housing will deliver a more reliable signal. Once the installation is complete, be
sure to use the Signal Strength test in the game’s System Setup menus. Refer to Appendix F for more details on
how to achieve the best signal strength.
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CONTROL PANEL INSTALLATION
INSTALL CONTROL PANEL FOR GOLDEN TEE FORE! CABINETS
(OPTIONAL)
If you are installing your kit into an existing Golden Tee Fore! cabinet
manufactured by IT, you can purchase a new, fully outfitted control panel.
This will not only make your installation easier, it will make your game
look and play better too. Use this section to install this control panel. For
all other cabinet types, refer to the next section.
Attach the new control panel to the existing hinge on the control panel
drawer. Drive the four Phillips screws into the holes in the bottom of the
control panel. The control panel comes equipped with trackball and
buttons in place. Snap the switches onto the buttons. Refer to the
JAMMA wiring diagram to match up the correct wire to the correct button.
The following buttons need to be connected: Start, Spin, Flyby, Turn Left,
Turn Right. Connect to the normally open post. Be sure common ground
is connected to each common post.
Help and Options are new buttons and come with the cable installed to
the buttons on the new control panel. Connect the 8-pin connector to the
Lamps connector J202 on the I/O board. Connect the 10-pin connector to the Control Panel connector J203 on
the I/O board. Finally, connect the Trackball to the trackball connector J208 on the I/O board.
TRACKBALL AND BUTTON PREPARATION (FOR MOST KITS)
Mounting the trackball and buttons correctly and securely is very important for the profitability and safety of your
new game. This kit is designed for use in cabinets with ¾" thick wood control panels where proper routing of the
control panel is used to create a safe playing experience. If you do not have a ¾" thick wood control panel, please
replace your control panel or choose a cabinet with a ¾" thick wood control panel installed. Keep in mind that if
your current control panel has many old holes in it from previous buttons, joysticks, etc. that it may be easier to
start with a new solid control panel. This will give your game a better look and feel and help it to earn better.
NOTE: If the cabinet already has a trackball plate installed, discard and replace with the new trackball plate. The
metal trackball mounting plate and trackball mounting procedure have been designed to remove all bolts from the
playing surface. Routing the wood control panel is required so the metal mounting plate is flush with the panel
surface. An uneven playing surface or exposed edges will affect game play and could impact your earnings.
TIP: Trackball and button templates can be found in Appendix H of this manual. They include:
Trackball Orientation Diagram to orient your trackball correctly when installing.
Trackball Template to install the trackball plate and make the appropriate routing.
Button Set Templates to position and install control panel buttons.
Trackball Preparation
Install the metal trackball plate by following these steps:
1. Cut out the template from Appendix H with a pair of scissors along the noted line. Tape this template to the
top of the control panel as far away from the monitor as possible, making sure that the trackball will clear the
cabinet beneath it. NOTE: Installing the trackball as far away from the monitor as possible will prevent
players' hands from hitting the monitor glass when rolling the trackball forward.
2. Using a sharp object, mark the eight points shown on the template on the control panel. Using a pencil, trace
the outside of the template. Remove the template.
3. Drill Holes 1-4 with a 9/32" or 5/16" drill bit.
4. Drill Holes 5-8 with a ¾" drill bit.
5. Route the crosshatched region to a depth of about .075" (about the thickness of a nickel).
6. Using a sabre saw cut out the center portion by cutting between holes 5-8.
7. Once you have cleaned up the routed area, install the trackball plate into the control panel using the ¼" Flat
Washers and ¼-20 Nylon Hex Nuts. Be sure the mounting plate is flush with the top of the control panel.
NOTE: At this time you are only installing the trackball plate, do not install the trackball yet.
Silver Strike LIVE™ Version 09/10 Page 23
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Button Preparation
The following are the steps you should take to prepare your control panel for the installation of the button
assemblies:
1. Cut out the template(s) (see Appendix H).
2. Using a tape measure, measure the specified distances from the center of the trackball hole in the
trackball plate and make a mark for both the left and right button reference points.
3. Lay each template over the appropriate reference marking point. Mark the centers of the remaining holes
using a sharp object.
4. Drill a 1 1/8" hole at each marked point.
NOTE: Do NOT install the trackball or buttons until the control panel graphics have been applied.
Once the installation is complete, be sure to use the System Controls test in the game’s System Setup menus to
ensure proper functionality of all the player controls.
CONTROL PANEL OVERLAY INSTALLATION
Silver Strike LIVE comes with an oversized control panel overlay that will accommodate a variety of existing game
cabinets, but works best on Golden Tee® Fore!, NFL® Blitz™ and EA Sports™ PGA Tour® Golf cabinets. Follow
these instructions to correctly install the control panel overlay on one of these cabinets:
1. Make sure that the newly drilled control panel has a smooth, clean surface. Sand where necessary to make
sure the graphics are installed on an even surface.
2. Clean the control panel to make sure it is free from dust, grease, metal filings, etc. Make sure that all
residues (adhesive, overlay material, etc.) from the previous control panel graphics are removed. This will
ensure a clean, easy, and beautiful application of the control panel graphics.
3. It is very important that the trackball and control panel graphics be mounted perfectly straight. Find
the center of your trackball template and lightly draw vertical and horizontal guidelines on the control panel,
marking out your centering lines.
4. Remove a small section of the protective backing from the overlay. Carefully center the overlay over the
control panel by lining up the die-cut hole with the trackball template. Be sure the graphic is positioned
perfectly straight. Line up your pencil guidelines with the lines incorporated into the art. Once in position,
gently press down on the section with exposed adhesive, affixing the overlay into place. Once affixed, the
overlay cannot be removed.
5. While holding down the overlay over the attached area, very carefully turn over one side and remove the
exposed backing. Gently lay down the exposed overlay from the center outward, smoothing with your hands
or a roller as you go. Be sure the overlay remains straight and square. Repeat the process with the other
side of the overlay, so the entire surface is affixed to the control panel. Make sure all bubbles have been
pressed out for a clean, flat surface.
TIP: Liquid window cleaner can be sprayed onto the control panel before placing the overlay onto the control
panel. The window cleaner will allow the overlay to be positioned with less risk of damage to the overlay or
adhesive. Once in position, use a decal roller or squeegee to force any excess cleaner out. Be sure to add
additional time for the liquid to evaporate.
6. Using a razor knife (or other sharp instrument) carefully cut around the edges of your control panel, trimming
any excess material.
7. Find the center of each hole you've drilled out for the buttons and use the knife to poke a hole into the
overlay. Make a vertical and horizontal line (like a plus sign) from the center of the hole to the edges. You
should be able to place your button in later with no edges showing.
CAUTION: If you choose to install a Plexiglas® cover over your control panel (not recommended), to ensure the safety of
your players and the quality of your game make sure that all surfaces, edges and bolts that a player may come in contact
with are smooth, safe and secure.
Silver Strike LIVE™ Version 09/10 Page 24
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FINISHING THE CONTROL PANEL
1. Reattach the control panel to your cabinet adjusting any hinges or chains where necessary. Make sure not to
pinch or crimp any wires while re-attaching the control panel.
2. Install the trackball into the trackball plate. The trackball must be oriented correctly in order to function
properly. Refer to the diagram located in Appendix H for correct orientation. You will need the following parts
in order to install the trackball correctly to the plate: 4 -10/32 x 2½" Phillips Head Machine Screws, 4 - #10
Flat Washers and 4 - #10 Split Lock Washers NOTE: Do not over-tighten the trackball. It will warp and cause
the trackball to not operate correctly.
IMPORTANT! Be sure to install your trackball securely, and maintain it regularly. Loose, worn, or incorrectly
mounted trackballs can result in decreased earnings and possible injury to players.
3. Secure the trackball ground wire to the trackball plate at the 8-32 stud on one end with an 8-32 KEPS nut and
the other end to the cabinet ground stud (usually located near the AC power cord inlet) using an 8-32 KEPS
nut.
4. Install the buttons in the holes located on your control panel. Make sure you use the red button assembly for
the Start button, the lighted blue button assembly for the Help button, and the lighted yellow button assembly
for the Options button.
5. Attach the micro switches to your newly installed buttons and connect the wires up to the correct pins on the
JAMMA harness.
NOTE: The post on the switch labeled COM should connect to the ground wire and the post labeled NO should connect
to the signal wire. See the JAMMA pin out chart in Appendix B.
IMPORTANT! Trackball and trackball plate MUST BE GROUNDED to Earth Ground to prevent damage to the trackball or
game electronics.
Silver Strike LIVE™ Version 09/10 Page 25
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COMPLETE SYSTEM BOX CONNECTIONS
Follow these procedures to correctly connect the various electronic components. Be sure the cables are
connected securely and in working order. Use cable clamps, with appropriate tension, where necessary to
ensure all cables stay in place during operation. Dress all cables with additional clamps and wire tie wraps where
needed. Avoid loose wires or disconnected cables, as they can cause an unneeded service call.
ATTACH I/O POWER, AUDIO AND USB CABLES
♦ I/O board power cable. Connect from the I/O board to one of the two 4-pin power output connectors on the
system box.
♦ Audio cables. Connect to the audio output jacks of the system box. Match the appropriate colors.
♦ USB cable #1. Connect from the I/O board to any USB port on the system box.
♦ USB cable #2 for future updates. Attach to any USB port on the system box. Route the other end to the
control panel for easy access when updating.
♦ USB cable #3 for Cabinet Identification Device (CID). Refer to the CID Installation Section for proper
orientation and placement of the CID.
♦ USB cable #4 for Card Reader (online option only). Connect to any USB port on the system box. The other
end connects to the card reader.
ATTACH MAIN VIDEO CABLE
If your cabinet has a VGA or SVGA monitor, connect the video cable from the system box directly to the VGA or
SVGA monitor input.
If your cabinet has Medium or Low Resolution monitor, connect the video cable from the system box to the I/O
board.
Be sure to adjust your Dip Switch settings to match your monitor’s resolution. Refer to Appendix D.
ATTACH POWER CABLE
Use the AC power cord that is currently in your cabinet. The cord plugs into the System box. Have a qualified
electrician do the wiring. Verify A.C. main voltage selector switch is in the proper position. In North America the
setting is 115 volts AC. In some countries this should be set at 230 VAC.
SOFT POWER / FAN CABLE
There is a “soft power” switch to turn your game on or off without reaching to the back of the cabinet. This switch
is mounted on the back of the control panel, and comes in handy when performing any DVD updates. Connect
one end of the Soft Power Cable to the Nighthawk System box. Route the other end to the switch located under
the control panel. Locate the 3-Pin connector and plug it in to the Fan Cable.
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COMPLETE I/O BOARD CONNECTIONS
CONNECT JAMMA HARNESS
Connect the JAMMA Connector to the I/O Board. Be sure it fits tightly and is oriented correctly.
CONNECT THE CONTROL PANEL SWITCHES AND CABLE
Snap the switches onto the buttons. Connect the Control Panel wiring harness using the JAMMA wiring chart
found in Appendix B.
CONNECT COIN DOOR LAMPS
Connect the coin door lamp cable to the pigtail off the I/O Power cable. If your cabinet originally had a Golden
Tee Fore! green PCB, then use the 9-pin connector. If your cabinet had a Golden Tee Fore! red PCB, then use
the 4 pin connector. Find the mating connector leading to the coin door to make your connection.
CONNECT THE TRACKBALL
Locate the Trackball Cable and connect it to the connector labeled Trackball on the I/O board. The other end will
connect to the trackball. Connect the green earth ground wire to the trackball plate.
CONNECT ANTENNA
Locate the antenna cable and attach to the connector on the I/O board. A click should be heard if installed
properly. Be sure the antenna is mounted vertically to achieve the widest signal.
Note: Use extreme care with this connector, as it is very delicate and can be damaged easily.
CONNECT AUDIO CABLES
Locate the Audio Cables already connected to the system box, and connect them to the I/O board audio inputs.
Inputs are color coded, so be sure to connect red to red, etc.
CONNECT THE USB CABLE
Locate the 6 ft. USB Cable from the system box and connect it to the USB port on the I/O board.
CONNECT MEDIUM OR LOW RESOLUTION MONITOR
If your cabinet has a Medium or Low Resolution monitor, you need to connect the video to the I/O board.
Connect the SVGA Video cable from system box to the J501 connector on the I/O Board. Connect the Red,
Green, Blue video outputs, the composite sync, and video ground from the JAMMA connector to the appropriate
monitor inputs. To find the correct JAMMA pin outs refer to the diagram in Appendix B. Be sure to set the Video
Dip Switches on the I/O Board to match your resolution. Refer to the diagram in Appendix D.
CONNECT VGA OR SVGA MONITOR
VGA or SVGA monitors are connected directly to the system box video output. Do not connect a video cable to
the I/O Board if you are using these resolutions.
CONNECT I/O POWER CABLE
Connect the I/O Power cable to the power input connector. Use the end with the pigtail. The other end connects
to the system box.
CHECK ALL CONNECTIONS
Go over your entire cabinet again and double-check all of the connections. Make sure that all connectors are
tight and secure and in their proper place. Look for frayed, broken or exposed wiring and repair as needed.
Bundle and wire-tie your wiring and secure it to the inside of the cabinet. A thorough and neat job now will save
you a lot of time and trouble in the future.
Silver Strike LIVE™ Version 09/10 Page 27
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CABINET GRAPHICS INSTALLATION
Included with your Silver Strike LIVE kit is a set of decals to place on the side of your cabinet and a brand new
marquee. This will help identify your new game as Silver Strike LIVE. By placing and installing these correctly it
can help give players instant recognition, even from a distance.
SIDE DECAL INSTALLATION
The following are the instructions on placing your side decals correctly on to the
cabinet:
1. Locate the place where the side decals will be viewed best on your cabinet.
Refer to the diagram included on the decal sheet and to the right of these
instructions for optimal placement.
NOTE: Make sure to have the sides of the cabinet as smooth and flat as possible,
removing all previous residue from prior decals, to allow for a higher quality finish.
TIP: Liquid window cleaner can be sprayed onto the sides of the cabinet before
placing the decals. The window cleaner will allow the decal to be removed and re-
installed without damaging the decal or adhesive. The decal roller or squeegee
forces the cleaner out, leaving just the adhesive.
2. Remove the first of the new cabinet side decals from the backing.
3. Center the first decal on the location selected for your cabinet.
4. Using your hands (or a decal roller/squeegee), press down firmly starting from
the center and smooth the side decal outward. Make sure all bubbles have been pressed out for a clean, flat
surface.
5. Repeat for each of the remaining side decals.
MARQUEE INSTALLATION
The following are the instructions for placing the new marquee in your cabinet:
1. Using the old marquee glass as a template, center the glass on top of your new marquee. Make sure that all
the printed images are visible.
2. Using an X-acto® knife or other sharp blade, score the new marquee deeply by following the edges of the old
glass as a guide.
CAUTION: Do not cut on table or counter top. Use a cutting board or a disposable surface.
3. Carefully break off any excess material you have cut off.
4. Be sure the light behind the marquee works.
5. Clean the glass on both sides to give players a clear view of the new marquee.
6. Install the marquee graphics and glass securely.
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FINAL CONNECTIONS
COIN DOORS, TEST SWITCH, AND VOLUME CONTROLS
Wire the coin doors as per the JAMMA Harness Connection table in Appendix B. Connect the door lamps to the
appropriate (+12Vdc or +5Vdc) supply. Some games have separate power supply outputs for the lamps. Install a
test switch somewhere convenient inside the coin door area. This switch allows you to enter adjustables, run
diagnostics, and see or clear audits. Make it readily accessible through the coin door. Wire it to the Test wire on
the JAMMA Harness. Silver Strike LIVE has the ability to adjust volume at any time during a game. Install two
push button switches (not included) inside the coin door for easy access. Connect the switches to the JAMMA
harness. Refer to the JAMMA Harness Connection table in Appendix B.
INITIAL POWER-UP
There are several steps you should take when powering up your Silver Strike LIVE for the first time. This is a
quick checklist for you to follow when doing your first initial power-up:
Plug in the game and turn it ON; be sure the game powers up correctly into the attract mode.
Adjust volume levels to desired settings.
Adjust monitor settings for best picture.
NOTE: Sound and Video Tests are available through the System Tests Menu. They are beneficial when
making any adjustments. Proper monitor and sound adjustment is very important.
Try all money slots. Drop quarters or tokens through to check the coin mechanisms and insert a bill into the
bill acceptor. Make sure the game is adding credits.
NOTE: Silver Strike LIVE supports most bill acceptors. Installing a bill acceptor is highly recommended and
will increase your earnings. Refer to your bill acceptor's manual for installation specifications. The bill
acceptor can be wired to coin door 3 on the JAMMA.
Test all of the player input controls. You can use the PLAYER CONTROL TESTS in the SYSTEM SETUP
MENU.
Upon initial power-up the game is set to factory default settings. These settings affect game elements such
as value per coin, volume settings, etc. The OPERATOR MENUS section will describe how to alter these
settings for your location.
Congratulations! You have finished installing Silver Strike LIVE!
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SYSTEM SETUP MENUS
Navigating The Menu System
The System Setup menus cover a variety of important areas including collections, tests, game adjustments, and
optional settings. You should familiarize yourself with these menus, as they are designed to optimize your game
for your location and your business. Pay particular attention to the Collection menus, as they will detail how much
money to give to your location, and how much money to set aside for ITNet. There are also menus that allow you
to adjust various split percentages for a variety of different charges. These screens can help you maximize your
investment and involve your location in the costs associated with your equipment.
Entering System Setup Mode
There are two ways to enter System Setup. Open the coin door and press the Test button to access the game’s
System Setup software menu system. Or, from the I/O board, move the dip switch Sw202 position 4 to the ON
position. This switch needs to be moved back to OFF to exit the System Setup menus.
Selecting a Menu
A menu option can be selected at any time by rolling the trackball up or down or by pressing the Left or Right
buttons.
Choosing a Menu/Option
A menu option can be chosen at any time by pressing the Start Button.
Changing a Value
A value can be changed at any time by rolling the trackball left or right.
MAIN MENU
The Main Menu displays five main areas that make up System Setup mode. Please familiarize yourself with
these areas, as they will help you maximize your earnings potential.
1. Collections & Earnings
This section displays your machine’s monetary activity, and
details the various areas for income and expenses. This
section should be reviewed during every collection, to make
sure you manage your split correctly.
2. General Settings
This area allows you to change operator adjustables, perform
system tests, and reset your game back to factory settings.
3. Troubleshooting Shortcuts
This section presents a variety of tests and menus that will help
you troubleshoot any problems you may be having with your
game. The available sections are also accessible through the
other main sections.
4. Silver Strike Settings
This area allows you to adjust settings specific to Silver Strike LIVE including the player cost schedule, game
features, and game audits.
Note: Always Exit out to the attract mode when making changes to menu configurations or settings to save
changes. If the cabinet is shut down while operator adjustable settings menus are still open, the changes will not
be saved..
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5. ITNet Settings
This section details various ITNet settings, such as game registration and connection settings with ITNet.
Exit
This will exit the System Setup menus and take you back into the game’s attract mode.
1. COLLECTIONS & EARNINGS MENU
This menu allows you to perform a collection or view various earnings and fees. For detailed samples and
collection tools, see the Collections Guide at the back of this manual.
Do Collection
This section is used when making a collection. The various
screens will detail the cost breakdowns and show you how
much of the cash box is to be paid to the location. Please
take some time to familiarize yourself with this section. Using
it wisely can save you money.
Clear Unused Cash
Sometimes when you go to make your collection, there is
money in the game that has not been played yet. Use this
setting to clear the unused cash from the game, so your
future collections will reconcile with game play.
Add Free Cash
Use this setting if you wish to add money to the game for free
plays that do not advance the hard meter.
Back
This will take you back to the Main Menu.
DO COLLECTION
This screen is the main collection screen. There is a lot of
useful information displayed to help with your collection. It is
highly recommended that you view this screen with every
collection, and reset it when the collection is complete.
This screen displays the following helpful information:
Collection From:
The displayed dates are from your last collection until today.
Days In Operation
The number of days the machine was active and available for
play since the last collection.
Reset (Across from Days in Operation)
Highlight this to reset the number of days in operation field to
‘0’.
Total Income
The total income your machine made for this time period.
More Details (Details for Total Income)
Select More Details to open the Total Income menu, which details income from Cash, Player Accounts and
various promotional or Gift Cards.
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Prize Fund
Split between operator and location, and 100% of this
fund is redistributed back to the player.
More Details (Details for Prize Fund)
Select More Details to open the Collection Fee/Funds
Details menu indicating the actual fee splits for the
operator and the location.
Total Fees
The total of the various fees that need to be set aside
before making your split.
More Details (Details for Total Fees)
Select More Details to see the Collection Fees menu,
which has a breakdown of various fees, including the
ITNet fees, Communication fees, Software Update fees,
Hardware Update fees and Taxes.
Note! Software Update Fees and Hardware Update Fees are
included for your convenience, to help cover the costs of owning
and operating your equipment. These two line items are NOT
included on your monthly ITNet statement.
Balance
The total income minus the total fees.
Operator Portion of Balance
The amount of the collection that the operator keeps.
Operator Owes Location
The amount of the collection that you pay your location.
Back
If you do NOT wish to perform a collection and reset the
audits, highlight Back to exit this screen and return to the Collections & Earnings menu.
Do Collection and Exit
To perform a collection and reset the audits (recommended), highlight Do Collection and Exit and press Start.
This will set all the fields in the Do Collection screen to zero. Be sure to empty your cash box at the same time,
so these screens will match the money at your next collection.
2. GENERAL SETTINGS
The General Settings menu houses various adjustable
settings relating to the cabinet, and is divided into three
sections.
Operator Adjustables
This area allows you to adjust options like volume, attract
mode sounds, and money slot settings.
System Tests
This area allows you to perform diagnostics including
video adjustments, input tests, and sound tests.
Advertisements
This area allows you to manage various graphic and text
advertisements on your machine. This section is currently
unavailable but is planned for a future update.
Back
This will take you back to the Main Menu.
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OPERATOR ADJUSTABLES
This menu contains adjustable settings that pertain to you and your business. Please familiarize yourself with this
section to help you maximize the game’s earning potential.
General Adjustments
This area allows you to adjust options like coin message,
game mode and monitor mode.
Money Slot Adjustments
This area allows you to adjust the settings of your various
money slots on your cabinet.
Sound Adjustments
This area allows you to adjust the various sound settings
including attract mode sounds, game volume, and stereo
setup.
Collection Settings
This important area allows you to adjust splits and view
various fees for your collections.
Reset To Factory Settings
This option allows you to reset all the settings found in the Operator Adjustables section to factory defaults.
Back
This will take you back to the General Settings menu.
GENERAL ADJUSTMENTS
Coin Message
Is set to “Insert $” by default and requires the player to
insert money. No other modes are available.
Game Mode
This lets you toggle between money/free play. The default
is set to Money Play.
2nd Monitor Mode
You can connect a second monitor to the extra video
connector on the system box, which is great for promotions
or special events. Ensure the Current Value is set VGA.
Reset Values
This resets all values to their default value located on this
page.
Back
This will take you back to the Operator Adjustables menu.
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MONEY SLOT ADJUSTMENTS
Money Slot 1
This adjusts how much one pulse equals for Money Slot 1.
The default is set to $0.25.
Money Slot 2
This adjusts how much one pulse equals for Money Slot 2.
The default is set to $0.25.
Money Slot 3
This adjusts how much one pulse equals for Money Slot 3.
The default is set to $0.25.
Reset Values
This resets all values to their default value located on this
page.
No
This will not perform the reset and take you back to the previous menu.
Yes
This will perform the reset and take you back to the previous menu.
Back
This will take you back to the Operator Adjustables menu.
SOUND ADJUSTMENTS
In Game Volume
This option lets you adjust the In Game volume from OFF
to 100%. When routing audio through the television, the
Game Volume Setting needs to be adjusted up to 75%.
Then use the television volume control as the Master
Volume. The default is set to 30%.
Attract Volume
This option lets you adjust the Attract Volume from OFF to
100%. The default is set to 20%.
Attract Mode Sounds
This adjusts how often sounds are played in the attract
mode: Never, Rarely (every 20th time), Sometimes (every
10th time), Often (every 5th time), and Always. The default
is set to On - Sometimes.
Stereo/Mono
This option is where you select stereo or mono setup. The default is set to Stereo.
Reset Values
This resets all values to their default value located on this page.
Back
This will take you back to the Operator Adjustables menu.
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COLLECTION SETTINGS
Silver Strike LIVE allows you to adjust costs and percentages
for the various income types that are received, as well as
fees. Use this menu to determine how much you want your
location to help you pay for these charges and services.
Set Hardware Update Fee
This menu allows you to adjust the Hardware Update Fee.
This fee is included for your convenience, as a method to
have the location pay for part of your equipment. The
default value is $0.00 per week.
Note: Hardware and Software Update Fees are included for
your convenience, and are NOT included on your monthly
ITNet statement.
Operator/Location Income Splits
Use this menu to fine-tune your splits for any generated
income. Since there may be times when you have to pay the
location before you actually have the cash in hand, you may
want to adjust the split in your favor to cover the waiting
period. The default settings are displayed on the
accompanying screen.
The adjustable settings refer to income generated from:
Cash
Player Account
ITNet Money Card
Operator Money Card
Operator/Location Fee Splits
Use this menu to determine how you wish to split the various
fees with your location. For example, since there is a fee
associated with ITNet, you may want to adjust the split in
your favor to help cover the costs.
ITNet Fees
Prize Fund Fees
Communication Fees
Software Update Fees
Hardware Update Fees
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Tax Settings
Many states require special taxes or license fees that affect
your bottom line. Use this menu to separate these costs from
your collection before making your normal split.
Set Tax Rate
This menu allows you to adjust your current tax rate
percentage.
Set Tax Type
This menu helps you determine what part of the collection is
taxed, and who pays for these taxes.
Set Tax Split
This menu allows you to split the tax fees with the location.
Back
This will take you back to the Collection Settings menu.
Reset to Defaults
This menu will set all of the collection settings to their factory default values. A verification screen will display to
make sure you agree to the change.
RESET TO FACTORY SETTINGS
This menu will reset ALL settings in the Operator
Adjustments section to their default values. A verification
screen will display to make sure you agree to the change.
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SYSTEM TESTS
This area allows you to perform diagnostics including video
adjustments, input tests, and sound tests.
Video Tests
This area has tests that will help you to adjust your game’s
color, contrast, and screen size.
Sound Tests
This area has tests that will help you adjust your game’s
audio setup by playing a stored sound, a streaming sound,
and testing the speaker(s).
Player Control Tests
This option allows you to test all inputs including trackball,
buttons, money slots and card reader.
Mechanical Meter Test
This test makes the hard meter adjust by one to make sure it is functioning properly.
Hardware Tests
This area includes a series of diagnostic screens and tests to help you make sure your game is functioning
correctly.
Back
This will take you back to the General Settings menu.
VIDEO TESTS
The Video Tests section has a variety of tests that will help you adjust your monitor.
Color Adjustments
This area will take you to a series of tests to adjust your
monitor’s RGB settings to have each color display properly.
Contrast Adjustments
This area will take you to a series of tests to adjust your
monitor’s brightness/contrast so the game displays
properly.
Screen Size Adjustment
Use this screen to align your monitor so that all the circles
appear as circles and the boundary line appears on the
edge of each side of the screen.
Back
This will take you back to the System Tests menu.
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COLOR ADJUSTMENTS
Color Grid Adjustment
Adjust your monitor to have each colored box display
properly.
Red Screen
Adjust your monitor to have red display properly.
Green Screen
Adjust your monitor to have green display properly.
Blue Screen
Adjust your monitor to have blue display properly.
Back
This will take you back to the Video Tests menu.
CONTRAST ADJUSTMENTS
White Screen
Adjust your monitor to have white display properly.
50% White Screen
Adjust your monitor to have 50% white display properly.
25% White Screen
Adjust your monitor to have 25% white display properly.
Black Screen
Adjust your monitor to have black display properly.
Contrast Screen
This option is a test you can use to adjust your monitor’s
contrast and brightness settings to have the boxes
displayed properly.
Note: May not work on older or often used monitors. If you have a monitor that's old or has been used often you may not be able
to adjust the contrast and/or brightness levels accordingly. In this case adjust the monitor for best performance while getting close
to the recommended settings.
Back
This will take you back to the Video Tests menu.
SCREEN SIZE ADJUSTMENT
Use this screen to adjust the size and aspect ratio of your
picture. Press the Start button to exit.
If you are using an HDTV display, you may need to adjust
this screen to see the complete image. Use the trackball to
highlight Bigger or Smaller and press the Start button to
adjust the screen image. (Only available in 800x600 and
1280x720 resolutions.) Press Done to exit.
Note: Adjusting the screen size will prompt a reboot upon
exit of this menu.
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SOUND TESTS
Stored Sound
This will play a stored sound so you can make sure your
audio setup is functioning properly.
Streaming Sound
This will play a streaming sound so you can make sure your
audio setup is functioning properly.
Speaker Test
This test will say MONO if you have your game set to Mono
or LEFT and RIGHT if you have it set to stereo so you can
make sure your audio setup is functioning properly.
Back
This will take you back to the System Tests menu.
PLAYER CONTROL TESTS
Use this screen to test all of the inputs, including the
trackball, buttons, money slots and card reader. When an
input is active the appropriate graphic image will light.
Press the Left, Right and Start buttons simultaneously to
exit this test screen.
MECHANICAL METER TEST
Click Meter
This test makes the hard meter adjust by one to make sure
it is functioning properly.
Back
This will take you back to the System Tests menu.
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HARDWARE TESTS
This area includes a series of diagnostic screens and tests to help you make sure your game is functioning
correctly.
Hardware/Software
This area has options to view your system and USB info.
Check Hard Drive
This test checks the integrity of your hard drive’s data.
Note: This test can take several minutes.
Check Cooling
This test helps you make sure your game is functioning at
the proper temperature and all fans are working.
Check Card Reader
This test will test the functionality of the card reader, and
display some details on the card that is tested.
Back
This will take you back to the System Tests menu.
HARDWARE/SOFTWARE
System Info
This is a list of your game’s current basic system info.
USB Info
This is a list of your game’s current USB devices.
Version Info
This is a list of your game’s software version.
Back
This will take you back to the Hardware Tests menu.
SYSTEM INFO
This is a list of your game’s current basic system
information, including Hard Drive, CPU and Video Card.
USB INFO
This is a list of your game’s current USB devices.
VERSION INFO
This is a list of your machine’s software version.
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CHECK HARD DRIVE
Check File Data
This test checks the integrity of your hard drive’s data.
Select Begin Test to initiate the process.
Note: This test can take up to 3 hours to complete.
If this test succeeds you will see the message: Status:
Hard Drive Functioning Properly. If this test fails, you will
see the message: Hard Drive Error (#)
Select Back to skip the test and return to the Hardware
Tests menu.
Check File System
This test REBOOTS YOUR GAME and performs a low level
systems check of the integrity of your hard drive.
Note: This can take several minutes.
Back
This will take you back to the Hardware Tests menu.
CHECK COOLING
This checks that your game is functioning at the proper
temperature and all fans are working. The current status is
color-coded for easy viewing. If the results are displayed in
green, your cabinet is at normal settings.
Note: Cooling information on your system may show up as
dashed lines just as shown in the picture. This is because
some motherboards do not allow external access to the
temperature and fan speeds. This should not be
considered a problem.
Back
The Back button takes you back to the Hardware Tests
menu.
CHECK CARD READER
This test will check to see if your card reader can read and
recognize properly encoded IT and credit cards.
From this screen, insert a card into the card reader. If the
card can be read, a message will appear on the screen.
The best way to run this test is to use 3 different cards, with
at least one credit card. Alternate swiping each card about
10 times each. A misread every so often is not uncommon.
If the results are good more often than bad, the card reader
is properly working.
Back
The Back button takes you back to the Hardware Tests
menu.
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3. TROUBLESHOOTING SHORTCUTS
This section gathers many of the commonly used tests and
menus into one convenient area. Check here first when
troubleshooting problems or questions about the integrity of
your machine.
The tests that are available in this section are:
Check Card Reader – See Hardware Tests
Check Cooling – See Hardware Tests
Check Hard Drive – See Hardware Tests
Hardware & Software – See Hardware Tests
Communications Settings – See ITNet Settings
Player Control Tests – See System Tests
System Tests – See General Settings
Descriptions of each of these tests can be found elsewhere
in the manual
Back
This will take you back to the Main Menu.
4. SILVER STRIKE SETTINGS
Player Cost Schedule
This option allows you to adjust the amount of money it
costs a player to play various game types.
Game Audits
This area allows you to view your money audits, game
purchase audits, and to reset your audits.
Game Options
This area allows you to adjust options specific to Silver
Strike Bowling.
Reset Leaderboards
This will clear all of the game’s local leaderboards and high-
score screens.
Ticket Dispenser
This area allows you to set and adjust optional ticket dispenser values and settings.
Back
This will take you back to the Main Menu.
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PLAYER COST SCHEDULE
This screen details the costs of various play selections. The
player cost is shown as a total, with the Operator Portion
and the ITNet Portion broken out.
Single Play
This option lets you adjust how much it costs a player to play
a single 10-frame game of bowling. The default is set to
$1.00.
Series Play
This option lets you adjust how much it costs a player to play
a 3-game series. The default is set to $2.50.
Spare Challenge
This option lets you adjust the cost of a spare challenge game. The default is set to $1.00 per player.
3-Frame Practice
This option lets you adjust how much it costs a player to play a 3-frame practice game. The default is set to
$0.50.
3-Frame Buy In
This option lets you adjust how much it costs a player to buy a second set of 3 frames. The default is set to
$0.50.
View Fixed Costs
Selecting View Fixed Costs displays payment settings and splits for some items that are not adjustable.
Player’s Card Purchase
Reset Defaults
This resets all values to their default value located on this page.
Back
Select this to return to the Silver Strike Settings menu.
FIXED PLAYER COSTS
This screen details the costs of various fixed player options
with the total cost to the player in the far right column,
ITNET portion of the split in the middle column and operator
portion of the split in the near left column.
Player’s Card Purchase
Cost of a player’s card
1 Game Ball Rental
Cost of 1 game ball rental
10 Game Ball Rental
Cost of a 10 game ball rental
30 Game Ball Rental
Cost of a 30 game ball rental
Classic Prize Fund
Holding fund for online contest winners’ prize winnings when Classic Bowling option is selected
Spare Challenge Prize Fund
Holding fund for online contest winners’ prize winnings when Spare Challenge option is selected
Silver Strike LIVE™ Version 09/10 Page 43
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GAME AUDITS
This section displays various counts and totals for a
variety of areas of interest. The following values are
based on the last reset, the date of which is shown at the
top of the screen.
Coin Slot 1
Coin Slot 2
Bill Acceptor
Lifetime Money In
This field shows how much total money your machine has
made since its initial registration with ITNet. This field is
cumulative and is not affected by resetting the audits on
this screen.
Bowler’s Club Cards Purchased
1 Game Ball Rental
10 Game Ball Rental
30 Game Ball Rental
More
The available audits span a number of different screens. Selecting More brings you to the next page of audit
information.
Reset Audits
This will reset the fields on all seven audits screens to zero, and update the date of the last audit reset. The
Lifetime Money In field will not be affected by this function.
Silver Strike LIVE™ Version 09/10 Page 44
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GAME OPTIONS
Game Options presents a variety of game-specific features that
can be turned on or off based on the needs of your location.
Vegas Bowling
This is a selectable game mode that displays cards for every
mark earned. Turn this option off in areas where the display of
playing cards is not allowed.
Buy Player Cards
With this option on, players can order Player Cards from the
game, which can be used for identification purposes.
Live Contest
With this option on, players can compete against other players
across the country for cash and prizes during a designated period.
Note: Some states do not allow Live contests. Check your state laws before allowing this option.
Red Pin Strike
With this option on, operators can allow Red Pin Strikes. Operators can run Free Automatic Contest and
Tournament Software (FACTs) using Red Pins as a criteria.
Reset Values
This will reset the fields on all game option menus to their default settings.
More
The available options are displayed on two screens. Selecting More brings you to the next page of game options.
Delay Timeout
This sets the amount of time allowed before any player input is
noticed. If the timer runs out before a player moved or the ball
is thrown, the ball will be lost. Use this in conjunction with the
Ball Timeout setting below to determine when a game is
terminated due to timeout.
Ball Timeout
This adjusts the number of balls allowed before ending an
unattended game. See Delay Timeout above.
3-Frame Practice
This setting turns the 3-frame game option on or off. The
default setting is Off.
Beer Frame Spotlight
This opens the Beer Frame Spotlight menu.
Reset Values
This will reset the fields on all 3 game options menus to their default settings. The Lifetime Money In field will not
be affected by this function.
Silver Strike LIVE™ Version 09/10 Page 45
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BEER FRAME SPOTLIGHT
When the Beer Frame Spotlight mode is turned on, locations
can display a promotional message (typically food or drink
specials) to patrons. The following options are available for
when the message appears: attract mode only, in-game only
(during the fifth frame), attract mode and game mode
Use Edit Message to change the message displayed.
RESET LEADERBOARDS
Use this menu to clear the leaderboards or high-score
screens. You can reset individual leaderboards or all of them
at once.
TICKET DISPENSER
Silver Strike LIVE supports the addition of optional ticket
dispenser. Use this menu to set up and test your dispenser,
and apply values to the tickets for a variety of award options.
This option will only work if an optional ticket dispenser is
installed. Be sure to set the Ticket Dispenser setting to ON
from the Dispenser Settings menu.
5.
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5. ITNET SETTINGS
This section details various ITNet settings, such as game registration and connection settings with ITNet.
Change Location/Register Game
This section lets you update the information for the location
that your game is currently in and send it to ITNet.
If your machine is unregistered, the screen will display
Register Game. If your machine is already registered, the
screen will display Change Location.
Note: These sections require an Operator ID Card to activate, and a working connection to ITNet.
Communication Settings
This section displays the current configuration and Ethernet configuration options.
Connection Tests
This section tests your communication connections for integrity and reliability using Force Call and Latency tests.
Back
Select this to return to the Main Menu.
CHANGE LOCATION
Select this option and insert your Operator ID Card into the Card Reader. If the machine is properly registered,
you will be asked to enter the zip code of the location the machine is placed in. The zip code is very important
and is used to find the most optimal wireless service available. Once the zip code is entered, the machine will
contact ITNet for a list of available cities. Verify that the city and zip code are accurate.
Next enter the name and phone number of the location. This information will be used to identify the game and will
be posted on the Silver Strike website, so players can find and play on your machines. Verify that all information
is accurate. Once complete, exit the screen to complete the location change process.
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COMMUNICATION SETTINGS
This screen shows the type of communication device that
is currently in use, and its status and signal strength. In
most cases, the wireless modem will be in use and
active. If your machine is in a location with low signal
strength, check the Troubleshooting section of the
manual for ways to help boost your signal.
Configure Ethernet Settings
See below
Back
Select this to return to the ITNet Settings menu.
CONFIGURE ETHERNET
If your machine is in a location with low signal strength,
and none of the suggestions on boosting your signal
help, you may need to connect to ITNet using a
broadband connection through Ethernet.
ONLY EDIT THE STATIC IP ADDRESS IF DHCP IS
DISABLED. IF YOU ADD A STATIC IP ADDRESS
WITH DHCP ENABLED, A COMMUNICATION ERROR
OCCURS.
CONNECTION TESTS
Use this section to test the connection to ITNet.
Check Latency Time
This test will measure the time it takes for your game to
communicate with ITNet. If successful, the delay time in
seconds will be displayed.
Force Call to ITNet
This test will initiate a connection with the ITNet system
and give a result status.
Back
Select this to return to the ITNet Settings menu.
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TROUBLESHOOTING & REFERENCE
APPENDIX A
TROUBLESHOOTING GUIDE
Video Problems
Symptom
Probable Cause
Solution
No picture on 27” Monitor
I/O Board DIP Switch settings are
wrong.
Adjust DIP Switch settings to match
the resolution of the monitor you are
using. Refer to I/O DIP Switch
Settings in Appendix D.
Incorrect video connection
configuration.
Be sure the video connections are
correct according to the type of
monitor you are using. Refer to the
diagrams in Appendix D.
Monitor does not have a proper
A.C. voltage input.
Verify A.C. power to the Nighthawk
Chassis. Verify monitor is working
on a known good system.
Monitor is defective.
Repair or replace.
Nighthawk Chassis is defective
Go to Nighthawk Chassis
troubleshooting section.
No picture but game sounds are
heard
Incorrect video connection
configuration.
Verify video is connected to the
system correctly. Refer to the
diagrams in Appendix D.
Since you hear game sounds the
system is working.
Review no picture troubleshooting
section above.
Scrambled Picture
I/O board DIP Switch settings are
set wrong.
Adjust DIP Switch settings to match
the resolution of the monitor you are
using. Refer to DIP Switch Settings
in Appendix D.
Incorrect video connection
configuration.
Be sure the video connections are
correct according to the type of
monitor you are using. Refer to the
diagrams in Appendix D.
Entire picture is not seen on the
screen or it does not fill the entire
screen
Misadjusted monitor.
Adjust the monitor width and height.
Use video screen adjustment in
system tests. Refer to the monitor
manual.
Missing or washed out colors
Bad Video connections
Verify continuity from the monitor to
the video out on the I/O board. Red,
Green, Blue video signal. Mid. and
Low resolution monitors only.
Contrast and brightness on the
monitor needs to be adjusted.
Refer to the monitor manual to make
adjustments.
Defective Monitor.
Verify by connecting a known good
monitor to the system.
Silver Strike LIVE™ Version 09/10 Page 49
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Wireless Connection Problems
Symptom
Probable Cause
Solution
Low Signal Strength
See Appendix F for more
information.
Placement in location is impeding
the signal.
Place the game near a window or
doorway to yield a better signal.
Antenna needs to be repositioned
for best signal strength. Adjust the orientation of the Antenna
within the cabinet. Be sure the
antenna is vertical(straight up and
down) Sometimes a slight tilt in one
direction will help.
Rotate the Antenna 180 degrees.
Reposition the Antenna to the
opposite side of the cabinet. See
Appendix F for hints on methods for
optimal signal strength.
Signal strength in location is weak.
Add a signal booster. In rare
instances a booster can be added
for an additional charge. Please call
customer service for more
information. P/N 900100510
Sound Problems
Symptom
Probable Cause
Solution
No Sound
Audio Cable between the I/O board
and the Nighthawk Chassis are not
connected.
Verify audio cables are connected.
Refer to Appendix D.
Speakers are not connected
properly.
Verify continuity from the I/O board
speaker output pins to the speakers.
Refer to Appendix D.
Volume is set to the lowest level.
Adjust the volume to an audible
level.
Attract mode sounds may be set to
all off. You will have sounds when
playing the game.
Choose one of the 5 Attract Mode
sound options in Sound
Adjustments.
Defective I/O board.
Verify on a known working system.
Replace if necessary.
Defective Nighthawk Chassis.
Be certain all other possibilities are
explored before replacing the
Nighthawk Chassis.
Distorted or scratchy game sounds
Bad speaker.
Replace blown speaker.
Loose speaker or grill cover is
causing vibration.
Verify all components are installed
properly and securely.
Loose/defective audio cables from
the Nighthawk Chassis to the I/O
board.
Check the audio cable connections.
Replace cable.
Defective I/O board.
Verify on a known working system.
Replace if necessary.
Defective Nighthawk Chassis.
Be certain all other possibilities are
explored before replacing the
Nighthawk Chassis.
Silver Strike LIVE™ Version 09/10 Page 50
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All other marks are the properties of their respective owners. All rights reserved.
Nighthawk Chassis Problems
Symptom
Probable Cause
Solution
No video and no green lights on
the I/O board. Fans are not heard
on the Nighthawk Chassis.
No AC power to the Nighthawk
Chassis.
Verify AC voltage is connected to
the Nighthawk Chassis.
Power switch on the Nighthawk
Chassis is off.
Flip the Nighthawk Chassis power
switch to on.
Main cabinet power switch is off.
Be certain the main cabinet switch is
set to on.
Soft Power Shutdown Press the Soft Power button with the
power turned on. Or, short the top 2
pins of the 6-pin connector on the
system box. See Appendix D.
Defective Nighthawk Chassis.
Be certain all other possibilities are
explored before replacing the
Nighthawk Chassis.
No video and no green lights on
the I/O board. Fans are heard on
the Nighthawk Chassis.
DC power cord not connected from
Nighthawk Chassis to I/O board.
Connect the DC power cord from the
Nighthawk Chassis to the I/O board.
Defective I/O board. Try it on a known good system.
Verify by disconnecting all cables
from the I/O board except the DC
power and USB cable to the
Nighthawk Chassis. No green lights,
replace the I/O board.
Control Problems
Symptom
Probable Cause
Solution
Button does not work.
Switches Common post is not
connected to digital ground.
Verify continuity to digital/power
supply ground.
Signal wire is not connected to the
Normally Open post of the switch.
Verify continuity from the I/O board
to the Normally Open post of the
switch.
Switch is defective.
Replace defective switch.
Button always indicates closed in
the player control test. Pressing it
will show it is not depressed.
Signal wire is connected to the
Normally Closed post of the switch.
Connect signal wire to the Normally
Open post of the switch.
Button always indicates closed in
player control test even with the
switch disconnected entirely.
Defective I/O board.
Test on a known good system.
Replace if necessary.
Trackball is not functioning in any
direction.
Trackball is not connected to the
I/O board properly.
Verify the trackball is connected to
J208 labeled trackball on the I/O
board.
Defective trackball Interconnect
cable.
Verify continuity on the trackball
Interconnect cable.
Trackball is defective.
Replace trackball.
I/O board is defective
Replace I/O board. Try it on a
known good system.
Trackball does not work in a
certain direction.
Trackball cable is defective.
Verify continuity on the trackball
cable. Repair or replace if needed.
Trackball is defective.
Repair or replace the trackball. Try it
on a known working system.
I/O board is defective.
Repair or replace the I/O board. Try
it on a known working system.
Trackball works intermittently.
Inside of the trackball is dirty.
Clean the inside of the trackball.
Rollers are worn.
Replace the rollers and bearings.
Trackball is over-tightened.
Do not over-tighten the trackball.
Tighten just enough to flatten the
lock washers.
Silver Strike LIVE™ Version 09/10 Page 51
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All other marks are the properties of their respective owners. All rights reserved.
HDTV Video Problems
Symptom
Probable Cause
Solution
There is no picture during boot up.
Incorrect video cable configuration. Be sure you are using the proper
cable connections. Refer to the
HDTV connections configurations.
Connected to the wrong output on
the system box Refer to the HDTV connections
configurations.
Connected to the wrong input on
the HDTV
HDTVs usually have more than 1
input for a certain input type.
Examples are Component 1 & 2;
HDMI 1 & 2.
Incorrect input selected on the
HDTV
Be sure the correct input is selected
from the HDTV input menu.
Example: If using HDMI 1 that input
must be selected from the HDTV
video input menu.
DIP switch setting SW 201 on the
I/O board set incorrectly.
Sw201 on the I/O board must be
configured to match the method of
video you are using.
No picture after boot up
Normal black screen is displayed
for a period of time just before 3D
graphics are displayed.
This is normal operation. Be sure to
wait at least two minutes after
LOADING GAME is displayed to
see if video appears.
Your VGA cable is connected to
the second monitor output. Connect the VGA connector to the
main output port.
Incompatible video mode
Many monitors will not accept SVGA
720p or 800 X 600. 640 x 480
usually works. A commercial grade
HDTV will usually work.
Distorted of fuzzy picture Improper cable connection
Be sure the video cables are
securely connected at the computer
video card and at the HDTV. This is
especially critical if using a
component video cable.
Picture is too big for the screen or
does not fill the entire screen.
Incorrect DIP switch configuration. Be sure Sw201 is configured to
match the desired video.
Increase or decrease screen size in
games adjustments.
Location is in General
Settings>Operator>System
Tests>Video Screen
Settings>Screen Size Adjust
Silver Strike LIVE™ Version 09/10 Page 52
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All other marks are the properties of their respective owners. All rights reserved.
HDTV Audio Problems
No Audio
RCA audio cable is not connected
to the system box or HDTV
Connect the RCA audio cable to the
system box and then to the proper
input on the HDTV.
RCA audio cable is connected to
the wrong audio input of the HDTV
You must connect the audio cable to
the matching video input selected.
For example: If you are using
Component 1 the audio must go to
Component 1.
HDTV audio is muted
Turn the mute off in the HDTV
menu.
Volume is turned down on the
monitor or game sounds are set too
low.
Adjust the volume on the game to
75% and then adjust the game
volume to your desired level.
Low volume Volume is turned down on the
monitor or game sounds are set too
low.
Adjust the volume on the game to
75% and then adjust the game
volume to your desired level.
Scratchy or distorted audio Poor cable connection RCA cable Be sure the RCA audio cable is
securely and entirely connected the
mating connectors.
Silver Strike LIVE™ Version 09/10 Page 53
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Error Messages
Symptom
Probable Cause
Solution
Most on screen error messages
explain themselves.
Multiple
Follow the onscreen instructions.
Many times turning the game off for
ten seconds and then turning it back
on will solve the error.
Flash code 6 on I/O board Diode
D102 CID is not connected or is
defective Check the USB cable connection.
Swap with a known good cable. Call
I.T. Service for further assistance.
Please turn game off, then connect
Cabinet Identification Device (CID)
then turn game back on.
CID is not connected
Connect CID to the Nighthawk
Chassis via USB cable.
CID cable is defective
Try or swap with a known good USB
cable.
If LED is not flashing - Call I.T.
Service
I.T. service will instruct you what to
do.
Flash code 1 on I/O board diode
D102
This indicates to USB connection
fail from Chassis to I/O board.
Connect USB Cable.
Please turn game off, Then
connect USB I/O board and then
turn game back on.
USB cable is not connected
Connect the USB cable.
USB cable is Defective
Try with a known good USB cable.
I/O board has no power
connection.
Verify power to the I/O board.
I/O board is defective
Swap with a known good I/O board.
Possibly bad. Call I.T. service.
Flash Code Messages
Flash Code (I/O Diode D102)
Code Description
Solution
Flash code 2
This indicates to USB connection
fail from Chassis to I/O board.
Connect USB Cable.
Flash Code 3
INFO: Last reboot due to
Watchdog time out.
Turn off game, wait 10 seconds, turn
game on. If the problem persists
call IT tech support.
Flash Code 4
Error when updating USB CID to
latest version.
Turn off game, wait 10 seconds, turn
game on. If the problem persists
call IT tech support.
Flash Code 5
Updated USB CID was detected.
Turn off game, wait 10 seconds, turn
game on. If the problem persists
call IT tech support.
Flash code 6
CID is not connected or is
defective
Check the USB cable connection.
Swap with a known good cable. Call
I.T. Service for further assistance.
Flash Code 7
CID Malfunction.
Make sure all connections are in
place. Turn off game, wait 10
seconds, turn game on.
Flash Code 10
Error when updating USB I/O
Board to latest version.
Turn off game, wait 10 seconds, turn
game on. If the problem persists
call IT tech support.
Flash Code 11
Updated USB I/O Board was
detected.
Turn off game, wait 10 seconds, turn
game on. If the problem persists
call IT tech support.
Flash Code 12
I/O Board is disconnected.
Make sure all connections are in
place. Turn off game, wait 10
seconds, turn game on.
Flash Code 13
I/O Board malfunction.
Make sure all connections are in
place. Turn off game, wait 10
seconds, turn game on.
Flash Code 14
Incompatible I/O Board.
Make sure all connections are in
place. Turn off game, wait 10
seconds, turn game on.
Silver Strike LIVE™ Version 09/10 Page 54
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
Miscellaneous Problems
Symptom
Probable Cause
Solution
Unable to exit Operator Menus. Dipswitch SW202 position 4 is in
the on position.
Set position 4 of SW202 to off.
Press start to exit.
Test switch wired from the I/O
board is closed.
Verify satellite test switch is not
closed.
No fluorescent light No 120 volts A.C. power going to
the light fixture.
Verify A.C. voltage to the light
fixture.
Defective fluorescent light.
Replace fluorescent light.
Defective starter
Replace the starter.
Defective ballast.
Replace the ballast.
Coin Meter is not working
Defective Coin Meter
Replace with a known good one.
Not wired properly
Connect one lead to +5 or +12 volts
depending on device. The other lead
to count 1 on the JAMMA connector.
Defective I/O board
Replace with a known good board.
Silver Strike LIVE™ Version 09/10 Page 55
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
APPENDIX B
JAMMA, TRACKBALL, AND I/O POWER CONNECTIONS
For Standard Online Kit and Deluxe Retrofit Kit.
JAMMA Harness Connection
SOLDER SIDE PARTS SIDE
WIRE COLOR FUNCTION FUNCTION WIRE COLOR
* A 1 *
* B 2 *
* C 3 *
* D 4 *
E 5
* F 6 *
KEY H 7 KEY
Count 2 J 8 Coin Counter Red-Green
K 9
Yellow-Green Left Speaker (-) L 10 Left Speaker (+) Yellow-Red
White-Green Right Speaker (-) M 11 Right Speaker (+) White-Red
Green-Black Video Green N 12 Video Red Red-Black
White Video Sync P 13 Video Blue Blue-Black
R 14 Video GND White-Black
S 15 Test Blue
Green-Blue Coin 2 T 16 Coin1 Red-Blue
U 17 Start 1 Red-White
V 18
W 19
X 20 Ball Weight Black-White
Y 21 Overhead Violet-White
Z 22 Left Brown-White
A 23 Right Yellow-White
Orange-Yellow Volume Down B 24 Volume Up Orange-White
C 25 Coin 3 (Bill) Gray-White
D 26
Black GND E 27 GND Black
Black GND F 28 GND Black
*NOTE: Power is NOT routed through the JAMMA connector.
Trackball Harness Connector Pin Outs I/O Power Cable Pin Outs
I/O Board Connector
Trackball Connector
Pin Number
Wire Color
Function
PIN WIRE #6 - Black
PIN WIRE #1 – Black
1
Yellow
+ 12 Volts DC
PIN WIRE #1 - Red
PIN WIRE #2 – Red
2
Black
Ground
PIN WIRE #2 - Yellow
PIN WIRE #3 – Yellow
3
Red
+ 5 Volts DC
PIN WIRE #3 - Green
PIN WIRE #4 – Green
4 Black
Ground
PIN WIRE #5 - Blue
PIN WIRE #5 – Blue
PIN WIRE #4 - Purple
PIN WIRE #6 – Purple
Control Panel XJ203 Connector Pin Outs Lamps J202 Connector Pin Outs
Pin
Color
Function
Pin
Color
Function
1
Green-White
Options
1
Red-Black
Lamp Power
8
Blue-White
Help
5
Red-Yellow
Help Lamp
10
Black
GND
6
Red-Green
Options Lamp
Silver Strike LIVE™ Version 09/10 Page 56
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All other marks are the properties of their respective owners. All rights reserved.
APPENDIX C
REPLACEMENT PART NUMBERS
Please refer to these IT part numbers when placing orders.
Part Number
Description
925000312P
SHOWPIECE SS LIVE
900910050
ANTENNA, COMPLETE KIT
750250201
ANTENNA, COVER
510000900R
ANTENNA, W/CABLE FOR WIRELESS MODEM
900196007R
CABINET IDENTIFICATION DEVICE, SS LIVE
915000285R
CABLE ASSY, AUDIO CABLE, 6 FT 2RCA PLUG TO 2RCA PLUG
915250304R
CABLE ASSY, I/O POWER FOR KITS
915000745
CABLE ASSY, POWER CORD. A.C.
915000315R
CABLE ASSY, SVGA, 6 FT. DB15HD M-M
915000310R
CABLE ASSY, USB CABLE, 6 FT.
915000173R
CABLE ASSY, TRACKBALL/GUN INTERFACE
752007102R
CARD READER BEZEL, METAL
900007104
CARD READER SUB-ASSEMBLY, USB WITH BEZEL AND HARDWARE
760007104R
CARD READER, MODEL 7104USB TWO TRACKS, WITH LEDS
900288715
CASH VAULT, COMPLETE ASSY W/ CARD READER AND DBA
999000715
CASH VAULT, HOUSING ONLY (NO CARD READER OR DBA)
825100265R
CONTROL PANEL OVERLAY, DIECUT WITH CONTROL LABELS/TB HOLE
900265100
CONTROL PANEL SUB-ASSY, SS LIVE FULLY DRESSED CONTROL PANEL
999000288
DBA, MARS $1/5 BILL ACCEPTOR MODEL AE2481D5E (FOR IT CASH VAULT ONLY)
840500288R
SILVERSTRIKE.COM CARD
900312001R
I/O BOARD FOR US SS LIVE KIT, W/ MODEM
900312002R
I/O BOARD FOR US SS LIVE DEDICATED, W/ MODEM
925000312
KIT - US SS LIVE
925000312CP
KIT - US SS LIVE W/CONTROL PANEL
815000312
MANUAL, SS LIVE
820000312R
MARQUEE, SS LIVE
850000001R
PUSHBUTTON ASSY, RED WITH VERTICAL MOUNTED SWITCH
850000003R
PUSHBUTTON ASSY, WHITE WITH VERTICAL MOUNTED SWITCH
840000312
QUICK INSTALL GUIDE SS LIVE
830000288R
SIDE DECAL, BOWLER'S CLUB
900965312
SYSTEM BOX, SS LIVE
880000030R
TRACKBALL ASSY, 3" WHITE
885000030R
TRACKBALL PLATE FOR 3" TRACKBL WITH STANDOFFS
Silver Strike LIVE™ Version 09/10 Page 57
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All other marks are the properties of their respective owners. All rights reserved.
APPENDIX D
NIGHTHAWK COMPONENT DIAGRAMS
Nighthawk System Box Diagram
Note: Some ports and positioning may vary depending on type of legacy system box.
Showpiece HDTV Video and I/O Dip Switch Settings
Silver Strike LIVE™ Version 09/10 Page 58
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All other marks are the properties of their respective owners. All rights reserved.
Showpiece Cabinet I/O Board Diagram
Kit I/O Board Diagram
This I/O Board accepts a JAMMA connector.
Note: Some elements are not available on I/O boards for Offline Kits.
Silver Strike LIVE™ Version 09/10 Page 59
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All other marks are the properties of their respective owners. All rights reserved.
Showpiece Cabinet Cable Connection Diagram
Silver Strike LIVE™ Version 09/10 Page 60
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All other marks are the properties of their respective owners. All rights reserved.
Kit Cable Connection Diagram
J208
OVERVIEW (VIOLET/WHITE)
RIGHT (YELLOW/WHITE)
START (RED/WHITE)
TEST
SW-PB
VOLUME UP
SW-PB
VOLUME DOWN SW-PB
LEFT
SPEAKER
RIGHT
SPEAKER
COIN MECH 1
SW SPST
+5V
LAMP
BILL ACCEPTOR
NIGHTHAWK 965 SYSTEM
1
2
3
4
5
6
TRACKBALL
COIN
METER
COIN METER (RED/GREEN))
TEST (BLUE)
CONTROL PANEL
+12V (YELLOW)
DEDICATED I/O PCB
LINE FILTER W/ IEC INPUT
ON/OFF SWITCH
HOT (BLACK)
NEUTRAL (WHITE)
TRACKBALL
RED
BLACK
YELLOW
GREEN
BLUE
PURPLE
TRACKBALL
1
2
3
4
5
6
.093 6PIN PLUG
BROWN
YELLOW/GREEN
BLUE
+5V (RED)
GND (BLACK)
GND (BLACK)
U209 PIN 4
U209 PIN 2
U209 PIN 3
U209 PIN 5
U209 PIN 9
U210 PIN 2
U210 PIN 3
U210 PIN 4
U210 PIN 8
U210 PIN 6
U210 PIN 9
U210 PIN 7
GREEN
GREEN-YELLOW
GREEN/YELLOW
1
2
3
4
J103
USB
USB CABLE
RED RCA JACK
WHITE RCA JACK
USB CABLE
CID PCB
USB
J1
SERVICE PANEL
1
2
3
4
5
6
7
8
9
10
11
1
2
3
4
5
6
7
1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
7
8
1
2
3
4
5
TEST GND (BLACK)
(GREEN/WHITE)
LAMP POWER (RED/BLACK)
METER POWER (RED/BLACK)
OVERHEAD
SW-PB
START/OPTIONS
SW-PB
LAMP (RED/YELLOW)
LAMP (RED/BROWN)
COINS
J205
J206
SERVICE PANELCONTROL PANEL
J203J202
LAMPS
RIGHT SPEAKER + (WHITE/RED)
RIGHT SPEAKER - (WHITE/GREEN)
LEFT SPEAKER + (YELLOW/RED)
LEFT SPEAKER - (YELLOW/GREEN)
LEFT (BROWN/WHITE)
U209 PIN 6
U209 PIN 7
Q206 COLLECTOR
VAULT
LEFT (BROWN/WHITE)
RIGHT (YELLOW/WHITE)
GND (BLACK)
START (RED/WHITE)
OVERHEAD (VIOLET/WHITE)
1
2
COIN METER
.062 2 PIN PLUG
COIN METER (BLACK)
METER POWER (RED)
1
2
COIN METER
.062 2 PIN RECEPTACLE
GND (BLACK)
1
2
3
4
VOLUME
.062 4 PIN RECEPTACLE
1
2
3
4
VOLUME
.062 4 PIN PLUG
TEST (BLUE)
VOL DOWN (ORANGE/YELLOW)
VOL UP (ORANGE/WHITE)
VOL GND (BLACK)
VOL DOWN (ORANGE/YELLOW)
VOL UP (ORANGE/WHITE)
VOL GND (BLACK)
1
2
3
TEST
.062 3 PIN RECEPTACLE
1
2
3
TEST
.062 3 PIN PLUG
TEST GND (BLACK)
1
2
3
4
5
6
7
8
9
DBA
.093 9 PIN PLUG
BILL GND (BLACK)
BILL (GREY/WHITE)
AC HOT (BLACK/RED)
AC NEUTRAL (WHITE/RED)
1
2
3
4
5
6
7
8
9
COINS
.093 9 PIN PLUG
COIN 1 (RED/BLUE)
COIN GND (BLACK)
LAMP GND (BLACK)
LAMP POWER (RED/BLACK)
BILL GND (BLACK)
BILL (GREY/WHITE)
1
2
3
4
5
6
7
8
9
.093 9 PIN RECEPTACLE
COIN 4 (GREY/BROWN)
LAMP GND (BLACK)
BILL GND (BLACK)
COIN GND (BLACK)
LAMP POWER (RED/BLACK)
COIN 3 (GREY/ORANGE)
COIN 1 (RED/BLUE)
COIN 2 (GREEN/BLUE)
BILL (GREY/WHITE)
GREEN/YELLOW
BLACK/RED
WHITE/RED
110VAC
THERMAL CIRCUIT BREAKER
HOT (BLACK/ORANGE) BLACK/RED
WHITE/RED
GREEN/YELLOW
GREEN/YELLOW
BLACK/RED
U210 PIN 5
U108 PIN 13
USB CABLE
SPEAKERDC POWER
DOLLAR
(DBA)
BOX
RED RCA JACK
WHITE RCA JACK
USB
USB USB
USB
PLUG AC FEMALE
15 PIN VGA
15 PIN VGA
1 2
3 4
5 6
6PIN COMMONING CONNECTOR
1 2
3 4
5 6
6PIN COMMONING CONNECTOR
BROWN
BLACK/RED
WHITE/RED
WHITE/RED
BLUE
GREEN
GREEN/YELLOW
YELLOW/GREEN
GREEN/YELLOW
SJT CABLE UL1015 TYPE
CHASSIS POWER
DBA POWER
AC HOT AC NEUTRAL
EARTH GROUND
1
2
3
3191 3 PIN PLUG
DC POWER CABLE
1
2
.093 2PIN RECEPTACLE
+12VDC (YELLOW)
GND (BLACK)
+12VDC (YELLOW)
GND (BLACK)
8PIN MINI KK 10PIN MINI KK 7PIN MINI KK
11PIN MINI KK 6PIN MINI KK
5PIN MINI KK4PIN MINI FIT JR.
SOFT POWER
SW-PB
SOFT POWER (WHITE/ORANGE)
SOFT POWER (WHITE/YELLOW)
RIGHT
SW-PB
LEFT
SW-PB
UNDER
CONTROL
PANEL
1
2
.093 2PIN RECEPTACLE
QUALTEK 857-10/033
4A TYCO W28-XQ1A-4
NKK JWL21RC2A
1
2
3
4
5
6
7
8
9
.093 9 PIN RECEPTACLE
1
2
3
3191 3 PIN RECEPTACLE
BLACK/RED
WHITE/RED
YELLOW/GREEN
TO CUSTOMER SUPPLIED TV
(BLUE/WHITE)
BALL WEIGHT (BLACK/WHITE)
+5V (RED/BLACK)
X DIR (YELLOW)
X CLK (GREEN)
Y CLK (BLUE)
Y DIR (VIOLET)
GND (BLACK)
TRACKBALL
1
2
3
4
5
6
.093 6PIN RECEPTACLE
COMPONENT AUDIO/VIDEO CABLE
ADAPTOR
S-VIDEO OUT
BALL WEIGHT
SW-PB
BALL WEIGHT (BLACK/WHITE)
USB
USB
ETHERNET
ANTENNA
MODEM COAXIAL CABLE
Silver Strike LIVE™ Version 09/10 Page 62
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All other marks are the properties of their respective owners. All rights reserved.
LEFT
SW-PB
RIGHT
SW-PB
OVERHEAD
SW-PB
+5V (RED/BLACK)
X DIR (YELLOW)
X CLK (GREEN)
Y CLK (BLUE)
Y DIR (PURPLE)
GND (BLACK)
J208
SERVICE
SW-PB
VOLUME DOWN
SW-PB
VOLUME UP SW-PB
LEFT
SPEAKER RIGHT
SPEAKER
COIN MECH 1
SW SPST
MONITOR
+5V
LAMP
BILL ACCEPTOR
LEFT SPEAKER + (YELLOW/RED)
LEFT SPEAKER - (YELLOW/GREEN)
965 NIGHTHAWK SYSTEM
1
2
3
4
5
6
FLORESENT
LAMP
TRACKBALL
COIN
METER
CONTROL PANEL
+12V (YELLOW)
KIT I/O PCB
TRACKBALL
RED
BLACK
YELLOW
GREEN
BLUE
PURPLE
TRACKBALL
TRACKBALL
1
2
3
4
5
6
.093 6PIN RECEPTACLE
1
2
3
4
5
6
6 PIN RECEPTACLE
WHITE
GREEN/YELLOW
BLACK/RED
110VAC
110VAC
BLACK
GREEN
WHITE
+5V (RED)
GND (BLACK)
GND (BLACK)
GREEN
GREEN
1
2
3
4
J103
USB
USB CABLE
RED RCA JACK
WHITE RCA JACK
USB CABLE
CID PCB
USB
J1
VGA CABLE
LOW/MEDIUM/TRI-MODE
RIGHT SPEAKER + (WHITE/RED)
RIGHT SPEAKER - (WHITE/GREEN)
SERVICE PANEL
BALL WEIGHT
SW-PB
START/OPTIONS
SW-PB
GREEN GREEN
OVERHEAD (VIOLET/WHITE)
RIGHT (YELLOW/WHITE)
GND (BLACK)
BACK WEIGHT (BLACK/WHITE)
START (RED/WHITE)
LEFT (BROWN/WHITE)
1
2
.093 2PIN RECEPTACLE +5V (RED)
TEST (BLUE)
VOL DOWN (ORANGE/YELLOW)
VOL UP (ORANGE/WHITE)
1
2
3
4
5
6
7
8
9
.093 9PIN RECEPTACLE
BILL (GRAY/WHITE)
1
2
3
4
5
6
7
8
9
.093 9PIN PLUGCOIN 1 (RED/BLUE)
1
2
3
4
5
6
7
8
9
.093 9PIN RECEPTACLE
VGA CABLE
VGA CABLE
GREEN
USB CABLE
FROM I/O PCB
TO SPEAKERS
DC POWER
OSD PCB
DOLLAR
(DBA)
BOX
RED RCA JACK
WHITE RCA JACK
USB
USB USB
USB
PLUG AC FEMALE
15 PIN VGA
15 PIN VGA
PLUG AC MALE
110VAC
CHASSIS POWER
FLORESENT
LAMP POWER
MONITOR POWER
SOUND CABLE
SOUND CABLE
DC POWER CABLE
1
2
3
4
5
6
.093 6PIN RECEPTACLE
15 PIN VGA
LEFT (BROWN-WHITE)
RIGHT (YELLOW-WHITE)
OVERHEAD (VIOLET-WHITE)
START (RED-WHITE)
RED (RED-BLACK)
GREEN (GREEN-BLACK)
BLUE (BLUE-BLACK)
GND (WHITE-BLACK)
COMPOSITE SYNC (WHITE)
COIN 1 (RED-BLUE)
COIN 2 (GREEN-RED)
BILL (GRAY-WHITE)
COIN METER (RED-GREEN)
TEST (BLUE)
VOLUME DOWN (ORANGE-YELLOW)
SERVICE (ORANGE-BLACK)
VOLUME UP (ORANGE-WHITE)
LEFT SPEAKER - (YELLOW-GREEN)
LEFT SPEAKER + (YELLOW-RED)
U209 PIN 4
U209 PIN 2
U209 PIN 3
U209 PIN 5
U210 PIN 2
U210 PIN 3
U210 PIN 4
U210 PIN 8
U210 PIN 6
U210 PIN 9
U210 PIN 7
Q206 PIN 3
U303 PIN 1
U303 PIN 2
U204 PIN 6
J204 PIN 23
J204 PIN 24
J204 PIN 25
J204 PIN 27
RIGHT SPEAKER + (WHITE/RED)
RIGHT SPEAKER - (WHITE/GREEN) U303 PIN 15
U303 PIN 14
GND (BLACK)
GREEN
+5V (RED)
TEST
SW-PB COIN METER (RED-GREEN)
5 AMP
DELTA LINE FILTER
MODEL # 10VBAG5
PLUG AC MALE
SW DPDT
HOT (BLACK)
NEUTRAL (WHITE)
LITTLEFUSE
MODEL# 354
1
2
3
.093 3PIN RECEPTACLE
POWER
110VAC
GREEN
WHITE
BLACK
WHITE
GREEN
GREEN
110VAC
BLACK
1
2
3
.093 3PIN PLUG
WHITE
GREEN
BLACK
110VAC
SERVICE (ORANGE/BLACK)
COIN MECH 2
SW SPST
+5V
LAMP
COIN2 (GREEN/RED)
+5V (RED)
GND (BLACK)
1
2
.093 2PIN PLUG
GREEN
1
2
3
4
5
6
7
8
9
.093 9PIN PLUG
GND (BLACK)
GREEN
+5V (RED)
1
2
3
4
5
6
7
8
9
.093 9PIN RECEPTACLE
1
2
3
4
POWER RECEPTACLE
4 PIN HARD DRIVE
+12V (YELLOW)
+5V (RED)
GND (BLACK)
GND (BLACK)
+5V (RED)
+5V (RED)
GND (BLACK)
GND (BLACK)
GND (BLACK)
+12V (YELLOW)
1
2
3
4
5
6
7
8
9
.093 9PIN PLUG
1
2
3
4
POWER PLUG
4 PIN HARD DRIVE
+5V (RED)
+5V (RED)
GND (BLACK)
GND (BLACK)
GND (BLACK)
+12V (YELLOW)
+12V (YELLOW)
GND (BLACK)
GND (BLACK)
+5V (RED)
POWER FOR COIN LAMPS
BACK WEIGHT (BLACK/WHITE)
U209 PIN 9
1
2
3
4
5
6
7
8
9
10
10 PIN HEADER
1
2
3
4
5
6
7
8
9
10
.156 10PIN KK CONNECTOR
RED
BLUE
GREEN
WHITE/BLACK
WHITE
RED
BLUE
GREEN
WHITE/BLACK
WHITE
VIDEO
1
2
3
4
5
6
.093 6PIN PLUG
1
2
3
4
5
6.093 6PIN RECEPTACLE
VIDEO
GND (BLACK)
1
2
3
.093 3PIN PLUG
1
2
3
.093 3PIN PLUG
GREEN
BLACK
WHITE
1
2
3
3 PIN HEADER
WHITE
BLACK
GREEN
110VAC
1
2
3
4
5
6
.093 6PIN PLUG
1
2
BOOSTER POWER
.093 2PIN RECEPTACLE
+12V (YELLOW)
GND (BLACK)
6PIN MINI KK
4PIN MINI FIT JR.
JAMMA HARNESS
SOFT POWER
SW-PB
SOFT POWER (WHITE/ORANGE)
SOFT POWER (WHITE/YELLOW)
X 4
LOW/MEDIUM
RESOLUTION ONLY
1
2
3
.093 3PIN RECEPTACLE
+5V(RED)
GND(BLACK)
+12V(YELLOW)
Q206 PIN 6
HARD
METER
1
2
.093 2PIN RECEPTACLE
1
2
.093 2PIN PLUG
UNDER CONTROL PANEL
HARD METER (BLUE-GREEN)
UNDER CONTROL PANEL
USB
USB
ETHERNET
COMPONENT
OUT
ADAPTOR
ANTENNA
Silver Strike LIVE™ Version 09/10 Page 64
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
Silver Strike LIVE™ Version 09/10 Page 65
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
APPENDIX E
GNU GENERAL PUBLIC LICENSE
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION
0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under
the terms of this General Public License. The "Program", below, refers to any such program or work, and a "work based on the Program"
means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either
verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term
"modification".) Each licensee is addressed as "you".
Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the
Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program
(independent of having been made by running the Program). Whether that is true depends on what the Program does.
1. You may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided that you
conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices
that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with
the Program.
You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.
2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute
such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:
a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof,
to be licensed as a whole at no charge to all third parties under the terms of this License.
c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use
in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty
(or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to
view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based
on the Program is not required to print an announcement.) These requirements apply to the modified work as a whole. If identifiable sections
of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this
License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections
as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose
permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.
Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the
right to control the distribution of derivative or collective works based on the Program.
In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume
of a storage or distribution medium does not bring the other work under the scope of this License.
3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of
Sections 1 and 2 above provided that you also do one of the following:
a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and
2 above on a medium customarily used for software interchange; or,
b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically
performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of
Sections 1 and 2 above on a medium customarily used for software interchange; or,
c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for
noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with
Subsection b above.)
The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source
code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control
compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is
normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which
the executable runs, unless that component itself accompanies the executable.
If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy
the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source
along with the object code.
4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to
copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties
who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full
compliance.
5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or
distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or
distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and
conditions for copying, distributing or modifying the Program or works based on it.
6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original
licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the
recipients' exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License.
7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues),
conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not
excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and
any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not
Silver Strike LIVE™ Version 09/10 Page 66
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could
satisfy both it and this License would be to refrain entirely from distribution of the Program.
If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply
and the section as a whole is intended to apply in other circumstances.
It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims;
this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license
practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on
consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system
and a licensee cannot impose that choice.
This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.
8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original
copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries,
so that distribution is permitted only in or among countries not thus excluded.
In such case, this License incorporates the limitation as if written in the body of this License.
9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new
versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and "any
later version", you have the option of following the terms and conditions either of that version or of any later version published by the Free
Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the
Free Software Foundation.
10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to
ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes
make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of
promoting the sharing and reuse of software generally.
NO WARRANTY
11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE; THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT
PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER
PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE
DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY
OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR
DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE
OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER
PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
How to Apply These Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the
public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.
To do so, attach the following notices to the program. It is safest to attach them to the start of each source file to most effectively convey the
exclusion of warranty; and each file should have at least the "copyright"
line and a pointer to where the full notice is found.
One line to give the program's name and an idea of what it does.
Copyright (C) yyyy name of author
This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the
Free Software Foundation; either version 2 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation,
Inc., 59 Temple Place - Suite 330, Boston, MA 02111-1307, USA.
Copyright 2004 Incredible Technologies, Inc. (IT). Certain programs, identified at IT's Website are free software subject to an
associated license.
1. Because certain programs are licensed free of charge, see it's website, there is no warranty for such programs to the extent permitted by
applicable law. Except when otherwise stated in writing the copyright holders and/or other parties provide those programs "as is" without
warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a
particular purpose. The entire risk as to the quality and performance of those programs is with you. Should the programs prove defective, you
assume the cost of all necessary servicing, repair or correction.
2. In no event unless required by applicable law or agreed to in writing will any copyright holder, or any other party who may modify and/or
redistribute those programs be liable to you for damages including any general, special, incidental or consequential damages arising out of the
use or inability to use those programs (including but not limited to loss of data or data being rendered inaccurate or losses sustained by you or
third parties or a failure of those programs to operate with any other programs), even if such holder or other party has been advised of the
possibility of such damages.
A complete machine-readable copy of the source code of those programs and associated license is available to any third party, at the it
website.
Silver Strike LIVE™ Version 09/10 Page 67
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
APPENDIX F
INFORMATIONAL GUIDES
WIRELESS SIGNAL STRENGTH AND ANTENNA GUIDE
Understanding the basics of wireless antennas and the wireless frequency can help to improve your game’s
signal strength and reliability.
In a perfect world the tower antenna and the machine’s antenna are in perfect phase with one another, and close
enough in proximity that the strength is very good. In the real world the environment will change the phase of the
signal and reduce its strength. Buildings, walls, metal or concrete, and even cars outside can affect the wireless
signal. Basically, everything between the tower and the game will have some sort of affect.
The Antenna in Silver Strike LIVE is designed to “see” the wireless signal equally from any direction. However,
because objects in the machine’s surroundings can affect the signal, the antenna may accept a better signal if it is
positioned a few inches from where it originally was, or possibly even rotated 180 degrees. There is no exact
science to finding the optimal signal, so some locations may require some testing to get the best possible results.
When testing the wireless signal strength, go to ITNet Settings/Communication Settings in the System Setup
menus. Use tape or Velcro to temporarily position the antenna into a new location, and let it settle for at least 30
seconds. Note the antenna’s current position, and signal strength reading on the screen. Then try another
location or orientation and note the results. The best location for the antenna can usually be found using this
procedure. Once you find the optimal spot, affix the antenna using the supplied mounting bracket so it stays in
place. Remember that fewer obstacles between the antenna and the tower is your goal, and often that means
that height is not always better.
A signal reading of 20 is good as long as there are not large or noticeable shifts in the signal strength. A signal
reading of 25 to 50 is very good. A great signal is anything above 50. Each location is different, and these
characteristics can often change if the surroundings change. It is a very good idea to check the signal strength
test with every collection, to see if you are continuing to get the optimal signal position.
An Antenna signal booster can easily be installed if good signal strength cannot be obtained. Call Technical
Support for more information on ordering the Antenna Booster Kit.
Silver Strike LIVE™ Version 09/10 Page 68
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
COLLECTIONS GUIDE
Silver Strike LIVE is a revolutionary product that requires some special handling when making a collection.
Follow these steps every time you make a collection to make sure your profits and payments are managed
properly.
Step 1: Collect your Cash Box
Open the coin vault and collect the cash and bills. Count it carefully and note the total.
Step 2: Review the Collection Screen
Remember that there are various fees and charges associated
with some Silver Strike LIVE features, so it is important to
compare the total cash you collect to the Collection Screen in
the game. Open the outer door of the cash vault and press the
System Setup button to enter the System Setup Menus. Select
Collections and Earnings, and then Do Collection. The
machine will attempt to contact ITNet for complete and updated
data.
If an error occurs, back out of the collection menus and try
the process again. If the machine is unable to contact ITNet,
an estimated collection will be presented. This estimate will be
close to accurate, and should allow you to complete the
collection. Any discrepancies will be reconciled once the
machine is able to connect properly.
This process takes you to the main collection screen. You should familiarize yourself with this screen, and how
the information is displayed. These figures will help you determine how much to give to the location.
Note the date range and number of days in operation. If used properly, these fields should match with your
collection dates. They are also important for calculating some of the various monthly fees.
Review the Total Income and Total Fees columns to see how much money your machine made for this time
period, and how much is owed for various fees for this time period.
Total Income includes income from Cash, Player Accounts, and various Promotional or Gift Cards. Note that
games paid by anything other than cash will NOT be in your cashbox, and will instead be credited to you on your
ITNet statement. THIS MEANS THAT YOUR CASHBOX WILL NOT MATCH YOUR TOTAL INCOME. Select
More Details to view a breakdown of cash, player account, and gift card income.
To verify the Operator and Location portions, first divide Total Income by the correct split percentage to get the
operator and location portions of income. Then divide Total Fees by its split percentage to get both portions of
the fees. Then subtract each fee portion from the income portion to get the final operator and location portions.
Total Fees include ITNet Fees, Communication Fees, Software Update Fees, Hardware Update Fee and Taxes.
Note that Software Update Fees and Hardware Update Fee are included for your convenience, to help you cover
the costs of owning and operating your equipment. These two line items are NOT included on your monthly ITNet
statement, but give you a great opportunity to split some of these costs with the location. The Balance column
displays the Total Income minus the Total Fees, giving you a realistic total of income for this time period.
Step 3: Pay the Location
Operator Portion of Balance is the amount of the collection that you keep. Operator Owes Location is the amount
of the collection that you pay your location. These amounts are determined by the split percentages set in the
Collection Settings menus. See the reverse side for details on reviewing and adjusting these settings. In some
extreme cases, there may not be enough money in the cash box to cover the location portion. It is highly
recommended that you do your best to pay the location at the time of the collection, as any missing funds
will be reconciled during the monthly ITNet billing.
Step 4: Reset the Collection Screen
It is highly recommended that you reset these audit screens after every collection. When you have finished
reviewing the information, highlight Do Collection and Exit and press Start. This will set all of the fields in the Do
Collection screen to zero. Be sure to empty your cash box at the same time, so these screens will match the
money at your next collection.
Silver Strike LIVE™ Version 09/10 Page 69
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
INCOME SPLIT GUIDE
Silver Strike LIVE is a revolutionary product that offers a variety of ways to pay for game play, including player
accounts and gift cards. There are also some fees associated with the operation of Silver Strike LIVE. The
operator/location split on many of these income and fee settings can be individually adjusted, allowing you to fine
tune your costs and maximize your profits.
To access the Collection Settings menus, open the outer door of the cash vault and press the System Setup
button to enter the System Setup Menus. Select General Settings, then Operator Adjustables, then Collection
Settings. The four available categories are: Hardware Update Fee, Income Splits, Fee Splits, and Tax Settings.
Hardware Update Fee
This menu allows you to adjust the Hardware Update Fee. This fee is included for your convenience, as a
method to have the location pay for part of your equipment. The default value is $0.00 per week. Use this menu
to adjust this value up or down. The weekly amount will be calculated on a per day basis, and added in to the
Total Fees field on the Do Collection screen. Note that the Hardware Update Fee is included for your
convenience, and is NOT included on your monthly ITNet statement.
Operator/Location Income Splits
Use this menu to fine-tune your splits for income generated
from Cash, Player Account, ITNet Money Card, and Operator
Money Card payments. Since there may be times when you
have to pay the location before you actually have the cash in
hand, you may want to adjust the split in your favor to cover the
waiting period. The default settings are displayed on the
accompanying screen.
Operator/Location Fee Splits
Use this menu to determine the split for various fees associated
with Silver Strike LIVE, including ITNet Fees, Prize Fund Fees,
Communication Fees, , Software Update Fees and Hardware
Update Fees. The location is benefitting from your game by
increasing food and beverage sales and creating loyal patrons.
Setting some of these splits in your favor will help you to cover
your costs in a fair and equitable manner. The default settings
are displayed on the accompanying screen.
Tax Settings
Many states require special taxes or license fees that affect your bottom line. Use this menu to account for these
costs in your collection.
In these menus, you can set the Tax Rate percentage, the Tax Type, meaning what part of the collection is
taxed and who pays for these taxes, and the Tax Split for how to share these fees with your location.
Incredible Technologies hopes that you will take advantage of these menus to maximize your earnings potential.
Silver Strike LIVE™ Version 09/10 Page 70
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
PLAYER ACCOUNTS GUIDE
Silver Strike LIVE offers players the ability to pay for play using their Player Prize Account. Silver Strike LIVE
players who choose to Play for Prizes have the ability to win money instantly, which is then stored on a special
Player Account tied to their name.
When a player with an active Player Account plays a Silver Strike LIVE game he will be given the option to pay for
his game with his Player Account money. If he chooses to do so, that money will be instantly debited from his
account.
When a player pays for his game using his Player Account, he is not putting cash directly into the coin box. This
means that the game revenue in a normal collection cycle will typically exceed the actual cash in the game.
Therefore it is very important to familiarize yourself with the Silver Strike LIVE collection menus and procedures,
and your monthly ITNet billing statement.
When the player uses this Player Account money to play more Silver Strike, ITNet credits the full amount to the
appropriate operator. These credits will appear on your regular monthly ITNet statement, and will mean a lower
ITNet bill, or sometimes even a credit to your bank account!
You are encouraged to pay the location portion in full at each collection, to avoid additional accounting on your
part. While there might be a delay before you get your money back from ITNet, it will simplify the process
immensely if you can manage the location up front. The operator/location split percentage has been set in your
favor at 70/30 for Player Account income, since you must wait for your portion. Use this as a selling tool to adjust
the collection in your favor.
The Collection Menu on Silver Strike LIVE details the various income sources for your review. You are
encouraged to spend some time with these screens so you understand where your revenue is being generated.
You should also log in regularly to your Operator Services account on itsgames.com, to check on the
performance of your equipment and check to see if the cash in the cash box will be enough to cover the split with
your location.
♦ Winners from Silver Strike LIVE are encouraged to reinvest their winnings back to Silver Strike LIVE or
into Golden Tee LIVE.
♦ Player Account Play must be collected and distributed by ITNet first
♦ The Player Account default split percentage is factory set to the operator’s advantage
♦ Use the Collection Screen to set aside the various game fees and determine the location split
♦ Pay the location portion at the time of collection if at all possible
♦ Each month ITNet will issue a credit to your bill for Player Account activity on your machines.
♦ In some cases this additional revenue and resulting credit will cover or surpass your fees, in which case
ITNet will credit your bank account.
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SILVER STRIKE LIVE REVENUE GUIDE
Revenue Types – With SS LIVE, cash is now not your only source of income. You can’t just count up the cash,
deduct the fees and split the rest. Players can now play games with cash as well as 4 other revenue types. The
different types of revenue are:
• Cash
• Player Account
• IT Gift cards
• Operator gift cards
• Operator free cash
Cash – Is just that; coin and currency. This is the only revenue that will appear on your hard meter, since it is
counting physical pulses from the coin mechanisms and bill validator.
Player Account – This is the revenue earned when a player pays for his games with Silver Strike LIVE or Golden
Tee LIVE Player Account money. Players can still request a check for their winnings on the IT website, but most
are rolling it right back into your games.
IT Gift Cards – This is revenue earned when a player swipes his gift card to pay for a game. IT Gift cards are
purchased through us directly and shipped either to the purchaser or the recipient of the gift. This is similar to a
Best Buy or Borders gift card.
Operator Gift Cards – These are cards you can purchase for the cost of the plastic. You request whatever
denomination you want. We will print the cards with your logo and artwork. You can give these out for
promotions or refunds. Players will only be able to use them on machines registered to your account.
Operator Free Cash – This is the dollar value of games played using Operator free cash. These are credits you
can put on your game for free play. This is intended for use if you want to test a game or set up a certain dollar
amount of free play for promotional purposes, such as an open house.
ACCOUNTING FOR THE VARIOUS REVENUE TYPES
Cash – The SS LIVE machines are factory set to give you 60% and the location 40% of the cash.
Player Account and IT Gift Card revenue - Since this is revenue to you, but you do not have the cash in hand at
the point of collection, you will get your money on your ITNet billing statement as a credit in a column titled “Due
from IT.” You’ll need to pay your location on collection day and wait to receive this revenue until your next
statement, so you are basically fronting this revenue type to your locations. Because of this, the machines are
factory set to give you 70% of this revenue and the location 30%. That extra 10% of the cash split that you’re
taking will help cover the 30% you’re fronting.
Operator Gift Cards and Operator Free Cash – Operator gift cards and Operator free cash are a way to
promote your SS LIVE without splitting this “Revenue” with your locations. This is accounted like non-revenue or
free play. This revenue is set to give you 100% and the location 0%. Please note that any fees incurred from this
revenue still apply.
Please note all the revenue and fee settings can be changed to whatever split percentage you want, for each type
of revenue source.
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SILVER STRIKE LIVE FEES
Fee Types
The five different fee types are ITNet Fees, Prize Fund Fees, Communication Fees, Software Update Fees and
Hardware Update Fee.
ITNet Fees – This is what is paid to IT for the administering the online features. For every 10-frame game played,
the ITNet portion is $0.05. See the player cost schedule below that breaks out these fees.
Play Total Operator ITNet
Choice To Player Portion Portion
Single Game $1.00 $0.95 $0.05
3-Game Series $2.50 $2.35 $0.15
Spare Challenge $2.00 $1.90 $0.05
Bowler’s Club Card $2.00 $0.25 $1.75
Prize Fund Fees – If the game has Live for Prize Play enabled, when players enter a LIVE game they are asked
if they want to play for prizes. If players opt to play for prizes (money), they are asked to pay an additional dollar.
INCREDIBLE TECHNOLOGIES DOES NOT KEEP ANY OF THIS MONEY. All prize fund revenue is returned to
the winners of that tournament, making the tournaments 100% player funded. The prize fund money can be
accounted as pass-thru money. This fee will appear on your ITNet statement, since IT collects these entry dollars
from you, and disperses them to the winners through their player accounts.
Communication Fees - There is a communication fee for the use of the wireless service on the game because
the players are continuously connected. The charge is $0.36 per day or $10 per month (fixed) whichever is
cheaper, regardless of the amount of games played per month. To avoid this fee do not register the game, but be
aware this will prevent online play.
Software Update Fees – In the future, when purchasing updates for the game, this will give you the opportunity
to split the cost of your new updates with your location. It is handled much like the Hardware Update Fee.
Hardware Update Fee – This fee helps operators recoup extra costs from their locations, and is NOT a fee that
operator’s pay. The default weekly fee is $0.00 per week as soon as you turn on the SS LIVE game. Many
operators use this feature for other purposes. It can be used in certain locations where a weekly minimum is
required. It can also be used for a weekly contest participation fee. The dollar amount of this fee can be changed
to whatever dollar amount you want. The percentage split may also be adjusted.
ACCOUNTING FOR FEES
All of the fees above are factory set to split 50/50. The collection will take the different revenue types and
calculate the different percentage splits, then take the different fees and calculate their split percentages. The
fees will be deducted from the revenue and a dollar value is given to you and to your location. These values are
shown on the collection screens in System Setup mode.
COLLECTIONS
SS LIVE Collection Screen – The top of the screen reads either “Estimated Collection” or “Actual Collection.” If
you see “Estimated Collection” there was a problem getting a connection to our servers. Back out without
collecting and then go back in to try connecting again. Typically, you will then get an actual reading.
The screen lists the total income, total fees, balance, operator portion of balance and operator owes location
numbers. Cash is no longer the only source of revenue so it is very important to view the details of the total
income. Move the trackball up to the “More Details” box located directly to the right of the total income dollar
value. Click Start for a revenue breakdown page.
This screen shows a line item for each type of revenue source. This is where you compare the cash on screen to
the cash in hand. You can then go back to the main collection screen and do the same for your total fees. When
you are done viewing all your numbers, click on the “Do Collection and Exit” button. The game sends the
collection data to your secure operator services web page for viewing at your office.
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This is a sample SS LIVE collection sheet, showing the different revenue and income. This also shows the
default percentages of the various split settings. You may want to take this form with you to your collections until
you are comfortable with the system.
COLLECTION WORKSHEET
Location ______________________ CID______________
From ___/____/_ ___ to ___/____/__ __
Collector _______________________ ____
Total Income $__________________
Cash ____________ (Default 60% Operator/40% Location)
Player Account (Due from IT) ____________ (Default 70%/30%)
IT Gift Cards (Due from IT) ____________ (Default 70%/30%)
Operator Free Cash ____________ (Default 100%/0%)
Operator Gift Cards ____________ (Default 100%/0%)
Total Fees $__________________
ITNet Fees ____________ ($0.05 p/ 10 frame game)
Prize Fund Fees ____________ ($1.00, 100% player funded tournaments)
Communication Fees ____________ ($0.36 per day; or $10 per month)
Hardware Update Fee ____________ (Default is $0.00 per day)
Software Update Fees ____________ (Activates with new update)
Net to Split $_____________/______________
Operator portion / Location Portion
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SS LIVE COLLECTION PROCEDURE
Follow this step-by-step visual guide to aid in proper collections on your machines. Refer to the Collections Guide
in your manual for more helpful information.
Press the System Setup button inside the coin door to
access the System menus.
Use the trackball to highlight Collections & Earnings and
press the Start button.
From the Collections & Earnings Menu, highlight Do
Collection and press the Start Button. The game will
connect with ITNet and gather the most current financial
data.
Do Collection Look at the Operator Owes Location line item.
This is the location portion that should be paid at the time of
the collection. This number will NOT match the cash in the
coinbox, due to the various alternative payment options.
However, you should pay the location what is owed now.
Any money owed to you will be credited to you on your
monthly ITNet statement.
For more details on various collection breakdowns, use the
trackball to highlight More Details next to Total Income,
Prize Fund and Total Fees.
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Do Collection (Total Income) > More Details
Once the location is paid, your collection is effectively complete.
However, if you wish to view a more detailed breakdown of the
various income categories, use the trackball to highlight More
Details and press the Start button.
Do Collection (Total Income) > More Details > (Cash) >
More Details
This screen further details the operator and location portions for
the various income, based on cash, player account, operator
money card and ITNet money card.
To exit this menu, highlight Back and press the Start button.
Do Collection (Prize Fund) > More Details
The Collection Fee/Funds Details menu displays the various
fees associated with the current collection and the split between
the operator and the location.
The Hardware Update Fee is included as a means for you to
have the location help pay for the cost of the game, and IT does
not collect or keep any portion of this fee. This fee is
completely adjustable and can be set to zero if desired.
To exit this menu, highlight Back and press the Start button.
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Do Collection (Total Fees) > More Details
This screen offers a more detailed breakdown of the
collection fees.
For more information on ITNet fees, use the trackball to
highlight More Details and press the Start button.
Do Collection (Total Fees) > More Details (ITNet Fees) >
More Details
This is another access point for the Collection Fee/Funds
Details menu.
To exit this menu, highlight Back and press the Start button.
To complete your collection, return to the Do Collection
menu. Once there, use the trackball to highlight Do
Collection & Exit, and press the Start button.
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Check the dates in the window to make sure they match
your time period. To complete the collection, highlight
Yes: Record It and press the Start button.
This will reset all the income, fees and days in operation to
zero, so your next collection will be accurate for that time
period.
If there is unused revenue on the machine, a confirmation
screen appears asking if the dollar amount should be re-
credited to the game.
No, Clear Credit – Unused revenue is cleared from the
game.
Yes, Re-Credit – Unused revenue is returned to the game.
MENU NAVIGATION SHORTCUTS
Force a Call
• Push the red system setup button inside the coin door
• Select the ITNet Settings menu
• Select the Connection Tests menu
• Select Force Call to ITNet
• Exit all the way out when complete
Change Collection Settings
• Push the red System Setup button inside the coin door
• Select General Settings menu
• Select Operator Adjustables menu
• Select Collection Settings menu
• Select the menu that you want changed
Add Operator Free Cash
• Push the red System Setup button inside the coin door
• Select Collection and Earnings
• Select Add Free Cash
• Move the trackball left/right to select the desired dollar amount
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GAME ICON DESCRIPTIONS
Cooling Icon
The cooling icon (pictured right) will appear in the game's attract mode to warn you that
a fan is not operating at minimum recommended standards. If the fans do not operate at
suggested levels it may cause your game to overheat and fail. Call Incredible
Technologies Technical Support at 847-870-7027 x121 for assistance.
Signal Strength Icon
There are two ways to check the signal strength of your Silver Strike LIVE machine. First,
you can power the game off and on. A signal meter will appear in the lower right corner of
the game’s boot-up screen. The number of bars that are displayed indicate the signal
strength. Additionally, you can enter Operator Mode by pressing the System Setup button
inside the coin vault door. Once at the main Operator Mode menu, use the trackball and
Start button to select ITNet Settings, then Communication Settings to view more information.
Tickets Owed Icon
The tickets owed icon (pictured right) will
appear in the game's attract mode to warn
you that the ticket dispenser is not
dispensing tickets. It then tells you how
many tickets are owed to players.
Online/Offline Icon
This icon appears in the game’s attract mode when no one is playing, to alert
players and owners of the status of the game’s connection to ITNet. If the icon
shows an Offline status, the game either does not have a connection to ITNet or is
not registered to ITNet.
Contests/No Prizes Icon
This icon appears in the game’s attract mode to identify the status of the online
contests. If the icon shows No Prizes status, the online contest feature has been
disabled.
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APPENDIX G
ITNet® Operating Rules
The following Rules shall govern the use of the ITNet system operated by Incredible Technologies, Inc., (“IT”) for
the benefit of owners of its products which can make use of it (“Operators.”) Usage of the ITNet system
constitutes agreement with, and agreement to comply with, these Rules. These Rules may be changed by IT at
any time. Any change shall govern all usage of ITNet subsequent to such change being published on IT’s web
site or written notice of such change being provided to any given Operator, whichever comes first.
Forms: All Operators of TGAMES, as that term is used in the Operator Agreement (click here to review the
Operator Agreement) must complete the following forms and keep them up-to-date with IT.
♦ The ITNet Debit Account Form requests basic bank account information, since a portion
of the income generated by ITNet features is paid to Incredible Technologies, to be used
for online features and administration. You can use your existing business account, or set
up a separate account just for this purpose. Only one Debit form is required.
♦ The ITNet Operator Agreement outlines the basic commitments by both parties required
to support the ITNet system.
♦ The Game Registration Form asks for the location that your machine is in. A separate
Game Registration Form is required for each of your machines.
♦ An IRS Form W-9 so that we may appropriately report all payments made to your
company to the IRS as required by Federal law.
Timely Payment; Remedies: Operators of TGAMES shall timely pay all monies due IT in the normal course of
business. Operators of TGAMES agree that IT may sweep their bank accounts as set forth in relevant payment
agreements between IT and Operators for monies due IT, including monies due for products and services
purchased by an Operator and not paid for by separate check or wire transfer. Operators of TGAMES further
agree that IT shall have the right to limit the online access of, or disable, any TGAME owned by an Operator for
which any payments, including but not limited to ITNet Fees or Upgrade Payments, are not paid timely. IT shall
promptly re-enable any TGAME so disabled upon the payment of all monies owed to IT by Operator. Operators of
TGAMES further agree that they will pay reasonable collection costs and fees, including simple interest of One
Percent (1%) per calendar month or fraction of a calendar month on all payments more than fifteen (15) days late.
Operating Restrictions: Operators must obey the following rules and restrictions related to the operation of
TGAMES:
1. Operators are required to assist IT in the enforcement of the Terms and Conditions of Play of the
ITNet, which are posted on TGAMES and on the IT website. The Terms and Conditions of Play are herein
incorporated by reference: Operators or employees of Operators who breach the Terms and Conditions
of Play commit thereby a material breach of the Rules of the ITNet. Operators or employees of Operators
who advise other persons to breach or disregard the Terms and Conditions of Play, or knowingly permit
other persons to do so without notifying IT, likewise commit thereby a material breach of the Rules of the
ITNet.
®
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2. Operators must report non-compliance or cheating on ITNET Rules, either by other Operators or by
players of TGAMES, should this become known to an Operator. If an Operator becomes aware of
unusual play patterns on its TGAMES, it shall notify IT in a reasonable and timely manner of these
unusual play patterns.
3. Operators shall only operate TGAMES at locations where OPERATOR has used its best, good-faith
efforts to determine that the operation of TGAMES and related game play features are in compliance with
all local, state, and other governmental body laws and regulations.
4. Operators shall make reasonable efforts to disable any user-adjustable feature which they know or
should have known as not lawful to operate in the location where a TGAME is being operated.
5. Operators shall make reasonable efforts to properly license, certify, register, or otherwise comply with
tracking, licensing and taxation requirements in the location where a TGAME is being operated.
Operators shall indemnify and hold IT harmless for incorrect or inadequate licensing, registration, or
taxation procedures which result in a claim against IT.
6. Operators shall only operate TGAMES in a traditional coin-operated environment. TGAMES shall be
operated in a commercially reasonable fashion at all times. Failure to operate TGAMES in a commercially
reasonable fashion, or to locate them in a traditional coin-operated environment, as determined solely by
IT, shall because for appropriate action, up to and including loss of the ability to connect any given
TGAME or TGAMES to the ITNet, at IT’s sole discretion.
7. Operators agree that these Rules are subject to change at IT’s sole discretion. Any change posted on
IT’s website and/or otherwise reasonably communicated to Operators shall be effective with regard to any
particular TGAME upon the beginning of the next billing cycle for that TGAME.
8. As IT and Operators have the right to terminate the Operator Agreement at will and at their sole
discretion, IT reserves the right, at its sole discretion, to impose sanctions for breach of the Operator's
Agreement and/or the Rules of the ITNet upon Operators or individual TGAMES which are less onerous
than a full termination of the Operator Agreement. Operators who do not agree to abide by the terms of
sanctions imposed by IT must provide IT with written notice of same, which shall constitute written notice
of termination of the Operator Agreement.
Game Maintenance: All Operators of TGAMES shall maintain such games in a reasonable and prudent manner,
shall not materially alter them from the state in which they were sold by IT, and shall install and maintain all IT-
supplied components as directed by IT in service manuals, service bulletins, and any other notification or
instruction means. All Operators of TGAMES agree to indemnify and hold IT harmless for any claim by any
Operator, employee or agent of an Operator, or any third party in which the Operator’s installation or
maintenance, or lack thereof, of a TGAME was a contributory factor in causing such claim. Operators shall also
provide prompt and courteous technical support and service to locations where TGAMES have been placed in
service.
Governing Law and Jurisdiction: The validity and construction of these Rules, and the Operator Agreement
which governs and empowers them, and of the rights and obligations herein shall be determined and governed by
the laws of the State of Illinois. The parties hereby submit to the Jurisdiction of any state or federal court in Cook
County Illinois. Operators operating outside the borders of the United States of America, regardless of their
citizenship or residency, explicitly agree to allow any assets they may have in the USA or any other foreign
country to be attached, garnished, forfeited or otherwise reached by any legal act if, after due process of law, they
are found to be liable to IT for damages by reason of breach of these Rules.
Severability: If any provision of these Rules shall be held by a court of competent jurisdiction to be illegal, invalid
or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties'
intentions as reflected in the provision, and the remaining provisions shall remain in full force and effect.
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ITNET REGISTRATION FORMS
ITNET DEBIT ACCOUNT FORM
You MUST have this form on file at Incredible Technologies, Inc.
or your games will not be activated for online play.
After processing of the ITNet® forms, a personalized Operator Identification Card will be mailed to you.
The Operator Identification Card allows you to immediately register your games on-site.
Billing Information for Automatic Debit Payments
Authorization Agreement for Pre-authorized Payments For participation in ITNet®
I (we) authorize Incredible Technologies, Inc., hereafter called COMPANY, to initiate debit entries to my (our) bank account indicated below. I (we) authorize the
financial institution named below, hereafter called INSTITUTION, to credit the amount of such entries to my (our) account to correct any errors, and the Institution
to deposit any such corrections to my (our) account. I have attached an unsigned and voided check for the account I wish to be debited from time to time and in
varying amounts. Please Print Clearly and Legibly to Insure Accuracy.
Checking Account Savings Account
Company Name
Address Bank Account Number
City, State, Zip Bank Routing Number (VERY IMPORTANT)
Company Contact Bank Name
( ) ( ) ( )
Phone Number Fax Number Bank Phone Number
To assist in verifying data, please attach an unsigned voided blank check from your account.
The authority is to remain in full force and effect until I (we) revoke the agreement in writing as hereafter provided. Any revocation is effective only after
COMPANY has received written notice from me (us) to terminate this agreement in such time and manner to afford a reasonable opportunity to act upon the
notice. I (we) have the right to stop payment of a debit entry by notification to the Institution in such time and manner to afford a reasonable opportunity to act prior
to charging the account. A copy of this authorization will be provided at your request.
Email Addresses
Incredible Technologies® can alert you to a variety of information through email.
Please fill in the name and email address of the parties responsible for the following areas:
Main
Main Contact Name Main Contact Email Address
Billing
Billing Contact Name Billing Contact Email Address
Technical
Technical Contact Name Technical Contact Email Address
Promotions
Promotions Contact Name Promotions Contact Email Address
Authorized Signature Date
Signature MUST accompany this form.
Fill out this form completely and mail or fax to:
Incredible Technologies, Inc.
3333 N. Kennicott Ave. Arlington Heights, IL 60004
(847) 870-7027 Phone (847) 454-9156 ITNet Registration Fax
Allow up to 10 Business Days for Processing.
®
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ITNET GAME REGISTRATION FORM
USE THIS FORM ONLY IF YOU CANNOT REGISTER YOUR GAME ON-SITE.
For faster service, Use Your ITNet® Operator Identification Card
and Register Your Game Right at the Location!
Company Name: Contact:
Address:
Phone: Date:
Fax: Email:
ITNet® Operator ID Number:
Debit Account On File: Yes No If No, include ITS® Debit Account Form.
Game Type: Golden Tee LIVE Silver Strike LIVE
Game ID Number/CID:
Location Name:
Location Address:
City/State: Zip Code:
Be sure the Zip Code is accurate.
Location Phone Number: ( )
Please Select One of the Following:
Please REGISTER this Game.
Please UNREGISTER This Game.
This Game is in a NEW LOCATION.
Old Location Name:
Authorized Signature Date
Signature MUST accompany this form.
Fill out this form completely and mail or fax to:
Incredible Technologies, Inc.
3333 N. Kennicott Ave. Arlington Heights, IL 60004
(847) 870-7027 Phone (847) 454-9156 ITNet Registration Fax
Allow up to 10 Business Days for Processing.
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ITNet
OPERATOR AGREEMENT
IMPORTANT!!
THIS DOCUMENT MUST BE SIGNED AND ON FILE WITH INCREDIBLE TECHNOLOGIES FOR YOUR
GOLDEN TEE LIVE AND SILVER STRIKE LIVE MACHINES TO RECEIVE ONLINE FEATURES OR TO
RECEIVE TECHNICAL SUPPORT FOR THEM.
This AGREEMENT is made and entered into this ______ day of ____________, 20__, by and between Incredible
Technologies, Inc. ("IT"), an Illinois corporation, whose address is 3333 North Kennicott Avenue, Arlington
Heights, Illinois, 60004, and, _______________________________________________ (“OPERATOR”), whose
address is:
________________________________________________________________________________________.
________________________________________________________________________________________.
WHEREAS, IT is skilled in the design of hardware and software relating to coin-operated video games, and;
WHEREAS, OPERATOR is skilled in the operation and management of coin-operated video games and
represents that it is in the business of operating and managing the same.
NOW THEREFORE, for and in consideration of the mutual promises herein and other valuable consideration, the
parties agree as follows:
1. APPLICATION.
This Agreement shall apply to the operation of all games (“TGAMES”) that are capable of connecting to IT’s
Incredible Technologies Network (“ITNET”) that Operator elects to register with the ITNET for the purpose of
obtaining additional services and/or enabling additional game play features. It shall also apply to the operation of
all IT games owned and operated by OPERATOR which are not online (“UGAMES”) as set forth below.
2. IT OBLIGATIONS.
IT agrees to do the following:
A. Administer the ITNET and offer contests on a regular and periodic basis throughout the year, and allow
OPERATOR’S TGAMES to be included in such contests provided that OPERATOR has complied with all ITNET
rules and regulations, which are subject to change at IT’s sole discretion without notice, and this Agreement;
B. Be responsible for payment and distribution of all IT sponsored contest prizes;
C. Provide technical support to technical representatives of OPERATOR in the installation and maintenance of
TGAMES, in their connection to the ITNET, and in the installation and maintenance of UGAMES as set forth in
sales agreements and accompanying manuals and warranties;
D. Fax, mail, email or otherwise make available billing statements to OPERATOR at least 4 business days prior to
the date of automatic debiting of amounts owed to IT for ITNET related fees;
E. Provide usual and customary accounting and related services for ITNET fees, prizes, IRS 1099 reporting, and
the like;
F. Warrant TGAMES and UGAMES for 90 day replacement for defects in materials and workmanship;
G. Pay all money, if any, owed to OPERATOR timely when due, as determined by IT in its sole discretion;
H. Use its best reasonable efforts to positively promote the ITNET program.
3. OPERATOR OBLIGATIONS.
OPERATOR agrees to the following:
A. Operate all TGAMES ITNET and UGAMES according to the terms of this Agreement, including adherence to
the terms and conditions of the ITNET for games connected to the ITNET;
B. Fill out and submit Game Initialization Forms, Game Registration Forms, Debit Account Forms, and such other
forms as IT may require from time to time;
C. Comply with the rules and regulations of the ITNET, which are subject to change at IT’s sole discretion without
notice, and report non-compliance or cheating on ITNET rules should this become known to OPERATOR;
D. Provide prompt and courteous technical support and service to locations where the TGAMES and UGAMES
have been placed in service;
E. Pay all money owed to IT, including but not limited to any and all ITNET fees incurred on games registered to
Operator’s account, by depositing such amounts in the account that OPERATOR sets up under the Debit Account
Form prior to the date that the account will be automatically debited;
ITNet® Operator Agreement Page 1 of 3 Version 12/08
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ITNet
OPERATOR AGREEMENT
F. Only operate TGAMES and/or UGAMES at locations where OPERATOR has used its best, good-faith efforts to
determine that the operation of TGAMES and/or UGAMES and related game play features are in compliance with
all local, state, and other governmental body laws and regulations;
G. Only operate TGAMES and/or UGAMES in a traditional coin-operated environment as determined solely by IT,
unless otherwise approved by IT;
H. Hold IT harmless for any losses due to theft or machine setting tampering, and;
I. Use its best reasonable efforts to positively promote the ITNET program.
4. TIMELY PAYMENT; REMEDIES
OPERATOR agrees to timely pay all monies due IT in the normal course of business. OPERATOR agrees that IT
may sweep OPERATOR’S bank accounts as set forth in relevant payment agreements between IT and
OPERATOR for monies due IT, including monies due for products and services purchased by OPERATOR and
not paid for by separate check or wire transfer. OPERATOR further agrees that IT shall have the right to limit the
online access of, or disable, any TGAME or UGAME owned by OPERATOR for which any payments, including
but not limited to ITNet Fees or Upgrade Payments, are not paid timely. IT agrees to promptly re-enable any
TGAME or UGAME so disabled upon the payment of all monies owed to IT by OPERATOR. Operators of
TGAMES further agree that they will pay reasonable collection costs and fees, including simple interest of One
Percent (1%) per calendar month or fraction of a calendar month on all payments more than fifteen (15) days late.
5. TAXES.
OPERATOR agrees to pay all taxes, fees, and assessments of any kind which may be assessed by any
governmental body on the fees generated by the TGAMES and UGAMES, including, but not limited to any gross
receipts taxes. OPERATOR is not responsible for any income tax or related assessments that are directly
attributable to the business of IT.
6. ASSIGNMENT.
Neither party to this Agreement may sell, assign, transfer, pledge, or encumber, with or without consideration, all
or any part of their interest in this Agreement without first obtaining the written consent of the other party.
7. EXPIRATION AND TERMINATION.
This Agreement shall continue in force for a period of one year from the date hereof, and shall automatically
renew for successive one-year periods upon the anniversary date, and annually thereafter, unless sooner
terminated in writing. Notwithstanding the forgoing, either party may terminate this agreement immediately upon
notice to the other party.
8. EFFECT OF TERMINATION.
No termination shall affect any right, liability, or obligation, which accrues prior to such termination. Additionally,
termination shall not affect either party's obligations to the other which by the nature thereof are intended to
survive any such termination, including, but not limited to, the obligations of maintaining confidentiality as well as
the obligations for payment of any outstanding monies that may be owed by one party to another and related
remedies.
9. CONFIDENTIALITY.
Each party agrees that the trade secrets, technological information, marketing plans, game play data, location and
game revenue data, and any other confidential business information disclosed in the course of performance under
this Agreement, including the terms of this Agreement, shall be held in strict confidence and not disclosed to
anyone without the written consent of the other party. Notwithstanding the forgoing, OPERATOR may share such
financial information relating to TGAMES and/or UGAMES as OPERATOR deems appropriate with the locations
in which the TGAMES and/or UGAMES are operated, and IT may list or otherwise publish such non-financial
information regarding OPERATOR and the locations at which the TGAMES and/or UGAMES are operated on its
website(s). Furthermore, IT may disclose such information as is reasonably necessary to collect unpaid accounts
to debt collection agencies and/or its legal representatives. This provision shall survive the termination or
expiration of this agreement for a period of two years from the date thereof.
10. GOVERNING LAW AND JURISDICTION.
The validity and construction of this Agreement and of the rights and obligations herein shall be determined and
governed by the laws of the State of Illinois. The parties hereby submit to the Jurisdiction of any state or federal
court in Cook County Illinois. OPERATORS operating outside the borders of the United States of America,
regardless of their citizenship or residency, explicitly agree to allow any assets they may have in the USA or any
other foreign country to be attached, garnished, forfeited or otherwise reached by any legal act if, after due
process of law, they are found to be liable to IT for damages by reason of breach of this Agreement.
ITNet® Operator Agreement Page 2 of 3 Version 12/08
Silver Strike LIVE™ Version 09/10 Page 86
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
ITNet
OPERATOR AGREEMENT
11. SEVERABILITY.
If any provision of this Agreement shall be held by a court of competent jurisdiction to be illegal, invalid or
unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties'
intentions as reflected in the provision, and the remaining provisions shall remain in full force and effect.
12. HEADINGS.
The headings in this Agreement are inserted for convenience and reference only, and are not intended to be part
of or to affect the meaning or interpretation of this Agreement.
13. ENTIRE AGREEMENT, MODIFICATION AND MERGER.
This Agreement, including the Exhibits attached hereto, if any, states the entire Agreement between the parties
with respect to the subject matter hereof, and supersedes and cancels all previous agreements, negotiations,
commitments and representations regarding the subject matter of hereof which may have previously been made
between the parties, whether orally or in writing. This Agreement may not be modified or altered except by written
instrument duly executed by both parties.
14. ADDITIONAL DOCUMENTS.
The parties shall execute any and all documents, agreements, contracts, or other writings, which may be
necessary or appropriate to carry out the terms, spirit and intent of this Agreement.
15. COUNTERPARTS.
This Agreement may be executed in any number of counterparts, each of which will be deemed an original, but all
of which together shall constitute one and the same instrument.
16. INDEPENDENT CONTRACTORS.
Each of the parties to this Agreement shall be deemed to have the status of independent contractors, and nothing
contained herein shall be deemed or construed as creating a joint venture, partnership, agency, or
employer/employee relationship between the parties.
In Witness Whereof, the parties hereto have duly executed this Agreement on the day and year first written
above.
INCREDIBLE TECHNOLOGIES, INC. OPERATOR
By: ____________________________________ By: _______________________________
Its: ____________________________________ Its: _______________________________
(Printed name and title) (Printed name and title)
IMPORTANT!!
THIS DOCUMENT MUST BE SIGNED AND ON FILE WITH INCREDIBLE TECHNOLOGIES
FOR YOUR GOLDEN TEE LIVE AND SILVER STRIKE LIVE MACHINES TO RECEIVE ONLINE FEATURES.
YOU MUST ALSO RETURN ALL NECESSARY IRS FORMS BEFORE YOUR ACCOUNT CAN BE ENABLED
AND ONLINE FEATURES ACCESSED.
Fill out this form completely and mail or fax to:
Incredible Technologies, Inc.
3333 N. Kennicott Ave.
Arlington Heights, IL 60004
(847) 870-7027 Phone (847) 454-9156 ITNet Registration Fax
Allow up to 10 Business Days for Processing.
ITNet® Operator Agreement Page 3 of 3 Version 12/08
INSTRUCTIONS TO PRINTERS
FORM W-9, PAGE 1 of 4
MARGINS: TOP 13mm (1⁄2"), CENTER SIDES. PRINTS: HEAD to HEAD
PAPER: WHITE WRITING, SUB. 20. INK: BLACK
FLAT SIZE: 216mm (81⁄2") 3 279mm (11")
PERFORATE: (NONE)
Give form to the
requester. Do not
send to the IRS.
Form
W-9
Request for Taxpayer
Identification Number and Certification
(Rev. October 2007)
Department of the Treasury
Internal Revenue Service
Name (as shown on your income tax return)
List account number(s) here (optional)
Address (number, street, and apt. or suite no.)
City, state, and ZIP code
Print or type
See Specific Instructions on page 2.
Taxpayer Identification Number (TIN)
Enter your TIN in the appropriate box. The TIN provided must match the name given on Line 1 to avoid
backup withholding. For individuals, this is your social security number (SSN). However, for a resident
alien, sole proprietor, or disregarded entity, see the Part I instructions on page 3. For other entities, it is
your employer identification number (EIN). If you do not have a number, see How to get a TIN on page 3.
Social security number
or
Requester’s name and address (optional)
Employer identification number
Note. If the account is in more than one name, see the chart on page 4 for guidelines on whose
number to enter.
Certification
1.
The number shown on this form is my correct taxpayer identification number (or I am waiting for a number to be issued to me), and
I am not subject to backup withholding because: (a) I am exempt from backup withholding, or (b) I have not been notified by the Internal
Revenue Service (IRS) that I am subject to backup withholding as a result of a failure to report all interest or dividends, or (c) the IRS has
notified me that I am no longer subject to backup withholding, and
2.
Certification instructions. You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup
withholding because you have failed to report all interest and dividends on your tax return. For real estate transactions, item 2 does not apply.
For mortgage interest paid, acquisition or abandonment of secured property, cancellation of debt, contributions to an individual retirement
arrangement (IRA), and generally, payments other than interest and dividends, you are not required to sign the Certification, but you must
provide your correct TIN. See the instructions on page 4.
Sign
Here
Signature of
U.S. person ©
Date ©
General Instructions
Form W-9 (Rev. 10-2007)
Part I
Part II
Business name, if different from above
Cat. No. 10231X
Check appropriate box:
Under penalties of perjury, I certify that:
13
I.R.S. SPECIFICATIONS
TO BE REMOVED BEFORE PRINTING
DO NOT PRINT — DO NOT PRINT — DO NOT PRINT — DO NOT PRINT
TLS, have you
transmitted all R
text files for this
cycle update?
Date
Action
Revised proofs
requested
Date
Signature
O.K. to print
Use Form W-9 only if you are a U.S. person (including a
resident alien), to provide your correct TIN to the person
requesting it (the requester) and, when applicable, to:
1. Certify that the TIN you are giving is correct (or you are
waiting for a number to be issued),
2. Certify that you are not subject to backup withholding, or
3. Claim exemption from backup withholding if you are a U.S.
exempt payee. If applicable, you are also certifying that as a
U.S. person, your allocable share of any partnership income from
a U.S. trade or business is not subject to the withholding tax on
foreign partners’ share of effectively connected income.
3.
I am a U.S. citizen or other U.S. person (defined below).
A person who is required to file an information return with the
IRS must obtain your correct taxpayer identification number (TIN)
to report, for example, income paid to you, real estate
transactions, mortgage interest you paid, acquisition or
abandonment of secured property, cancellation of debt, or
contributions you made to an IRA.
Individual/Sole proprietor
Corporation
Partnership
Other (see instructions)
©
Note. If a requester gives you a form other than Form W-9 to
request your TIN, you must use the requester’s form if it is
substantially similar to this Form W-9.
●An individual who is a U.S. citizen or U.S. resident alien,
●A partnership, corporation, company, or association created or
organized in the United States or under the laws of the United
States,
●An estate (other than a foreign estate), or
Definition of a U.S. person. For federal tax purposes, you are
considered a U.S. person if you are:
Special rules for partnerships. Partnerships that conduct a
trade or business in the United States are generally required to
pay a withholding tax on any foreign partners’ share of income
from such business. Further, in certain cases where a Form W-9
has not been received, a partnership is required to presume that
a partner is a foreign person, and pay the withholding tax.
Therefore, if you are a U.S. person that is a partner in a
partnership conducting a trade or business in the United States,
provide Form W-9 to the partnership to establish your U.S.
status and avoid withholding on your share of partnership
income.
The person who gives Form W-9 to the partnership for
purposes of establishing its U.S. status and avoiding withholding
on its allocable share of net income from the partnership
conducting a trade or business in the United States is in the
following cases:
●The U.S. owner of a disregarded entity and not the entity,
Section references are to the Internal Revenue Code unless
otherwise noted.
●A domestic trust (as defined in Regulations section
301.7701-7).
Limited liability company. Enter the tax classification (D=disregarded entity, C=corporation, P=partnership) ©
Exempt
payee
Purpose of Form
Incredible Technologies, Inc.
3333 North Kennicott Avenue
Arlington Heights, IL 60004
INSTRUCTIONS TO PRINTERS
FORM W-9, PAGE 2 of 4
MARGINS: TOP 13 mm (1⁄2"), CENTER SIDES. PRINTS: HEAD to HEAD
PAPER: WHITE WRITING, SUB. 20. INK: BLACK
FLAT SIZE: 216 mm (81⁄2") 3 279 mm (11")
PERFORATE: (NONE)
Form W-9 (Rev. 10-2007)
Page 2
Sole proprietor. Enter your individual name as shown on your
income tax return on the “Name” line. You may enter your
business, trade, or “doing business as (DBA)” name on the
“Business name” line.
13
I.R.S. SPECIFICATIONS
TO BE REMOVED BEFORE PRINTING
DO NOT PRINT — DO NOT PRINT — DO NOT PRINT — DO NOT PRINT
Other entities. Enter your business name as shown on required
federal tax documents on the “Name” line. This name should
match the name shown on the charter or other legal document
creating the entity. You may enter any business, trade, or DBA
name on the “Business name” line.
If the account is in joint names, list first, and then circle, the
name of the person or entity whose number you entered in Part I
of the form.
Specific Instructions
Name
Exempt Payee
5. You do not certify to the requester that you are not subject
to backup withholding under 4 above (for reportable interest and
dividend accounts opened after 1983 only).
Certain payees and payments are exempt from backup
withholding. See the instructions below and the separate
Instructions for the Requester of Form W-9.
Civil penalty for false information with respect to
withholding. If you make a false statement with no reasonable
basis that results in no backup withholding, you are subject to a
$500 penalty.
Criminal penalty for falsifying information. Willfully falsifying
certifications or affirmations may subject you to criminal
penalties including fines and/or imprisonment.
Penalties
Failure to furnish TIN. If you fail to furnish your correct TIN to a
requester, you are subject to a penalty of $50 for each such
failure unless your failure is due to reasonable cause and not to
willful neglect.
Misuse of TINs. If the requester discloses or uses TINs in
violation of federal law, the requester may be subject to civil and
criminal penalties.
If you are an individual, you must generally enter the name
shown on your income tax return. However, if you have changed
your last name, for instance, due to marriage without informing
the Social Security Administration of the name change, enter
your first name, the last name shown on your social security
card, and your new last name.
If you are exempt from backup withholding, enter your name as
described above and check the appropriate box for your status,
then check the “Exempt payee” box in the line following the
business name, sign and date the form.
4. The IRS tells you that you are subject to backup
withholding because you did not report all your interest and
dividends on your tax return (for reportable interest and
dividends only), or
3. The IRS tells the requester that you furnished an incorrect
TIN,
2. You do not certify your TIN when required (see the Part II
instructions on page 3 for details),
You will not be subject to backup withholding on payments
you receive if you give the requester your correct TIN, make the
proper certifications, and report all your taxable interest and
dividends on your tax return.
1. You do not furnish your TIN to the requester,
What is backup withholding? Persons making certain payments
to you must under certain conditions withhold and pay to the
IRS 28% of such payments. This is called “backup withholding.”
Payments that may be subject to backup withholding include
interest, tax-exempt interest, dividends, broker and barter
exchange transactions, rents, royalties, nonemployee pay, and
certain payments from fishing boat operators. Real estate
transactions are not subject to backup withholding.
Payments you receive will be subject to backup
withholding if:
If you are a nonresident alien or a foreign entity not subject to
backup withholding, give the requester the appropriate
completed Form W-8.
Example. Article 20 of the U.S.-China income tax treaty allows
an exemption from tax for scholarship income received by a
Chinese student temporarily present in the United States. Under
U.S. law, this student will become a resident alien for tax
purposes if his or her stay in the United States exceeds 5
calendar years. However, paragraph 2 of the first Protocol to the
U.S.-China treaty (dated April 30, 1984) allows the provisions of
Article 20 to continue to apply even after the Chinese student
becomes a resident alien of the United States. A Chinese
student who qualifies for this exception (under paragraph 2 of
the first protocol) and is relying on this exception to claim an
exemption from tax on his or her scholarship or fellowship
income would attach to Form W-9 a statement that includes the
information described above to support that exemption.
Note. You are requested to check the appropriate box for your
status (individual/sole proprietor, corporation, etc.).
4. The type and amount of income that qualifies for the
exemption from tax.
5. Sufficient facts to justify the exemption from tax under the
terms of the treaty article.
Nonresident alien who becomes a resident alien. Generally,
only a nonresident alien individual may use the terms of a tax
treaty to reduce or eliminate U.S. tax on certain types of income.
However, most tax treaties contain a provision known as a
“saving clause.” Exceptions specified in the saving clause may
permit an exemption from tax to continue for certain types of
income even after the payee has otherwise become a U.S.
resident alien for tax purposes.
If you are a U.S. resident alien who is relying on an exception
contained in the saving clause of a tax treaty to claim an
exemption from U.S. tax on certain types of income, you must
attach a statement to Form W-9 that specifies the following five
items:
1. The treaty country. Generally, this must be the same treaty
under which you claimed exemption from tax as a nonresident
alien.
2. The treaty article addressing the income.
3. The article number (or location) in the tax treaty that
contains the saving clause and its exceptions.
Also see Special rules for partnerships on page 1.
Foreign person. If you are a foreign person, do not use Form
W-9. Instead, use the appropriate Form W-8 (see Publication
515, Withholding of Tax on Nonresident Aliens and Foreign
Entities).
●The U.S. grantor or other owner of a grantor trust and not the
trust, and
●The U.S. trust (other than a grantor trust) and not the
beneficiaries of the trust.
Limited liability company (LLC). Check the “Limited liability
company” box only and enter the appropriate code for the tax
classification (“D” for disregarded entity, “C” for corporation, “P”
for partnership) in the space provided.
For a single-member LLC (including a foreign LLC with a
domestic owner) that is disregarded as an entity separate from
its owner under Regulations section 301.7701-3, enter the
owner’s name on the “Name” line. Enter the LLC’s name on the
“Business name” line.
For an LLC classified as a partnership or a corporation, enter
the LLC’s name on the “Name” line and any business, trade, or
DBA name on the “Business name” line.
INSTRUCTIONS TO PRINTERS
FORM W-9, PAGE 3 of 4
MARGINS: TOP 13 mm (1⁄2"), CENTER SIDES. PRINTS: HEAD to HEAD
PAPER: WHITE WRITING, SUB. 20. INK: BLACK
FLAT SIZE: 216 mm (81⁄2") 3 279 mm (11")
PERFORATE: (NONE)
I.R.S. SPECIFICATIONS
TO BE REMOVED BEFORE PRINTING
DO NOT PRINT — DO NOT PRINT — DO NOT PRINT — DO NOT PRINT
Form W-9 (Rev. 10-2007)
Page 3
13
Part I. Taxpayer Identification
Number (TIN)
Enter your TIN in the appropriate box. If you are a resident
alien and you do not have and are not eligible to get an SSN,
your TIN is your IRS individual taxpayer identification number
(ITIN). Enter it in the social security number box. If you do not
have an ITIN, see How to get a TIN below.
How to get a TIN. If you do not have a TIN, apply for one
immediately. To apply for an SSN, get Form SS-5, Application
for a Social Security Card, from your local Social Security
Administration office or get this form online at www.ssa.gov. You
may also get this form by calling 1-800-772-1213. Use Form
W-7, Application for IRS Individual Taxpayer Identification
Number, to apply for an ITIN, or Form SS-4, Application for
Employer Identification Number, to apply for an EIN. You can
apply for an EIN online by accessing the IRS website at
www.irs.gov/businesses and clicking on Employer Identification
Number (EIN) under Starting a Business. You can get Forms W-7
and SS-4 from the IRS by visiting www.irs.gov or by calling
1-800-TAX-FORM (1-800-829-3676).
If you are asked to complete Form W-9 but do not have a TIN,
write “Applied For” in the space for the TIN, sign and date the
form, and give it to the requester. For interest and dividend
payments, and certain payments made with respect to readily
tradable instruments, generally you will have 60 days to get a
TIN and give it to the requester before you are subject to backup
withholding on payments. The 60-day rule does not apply to
other types of payments. You will be subject to backup
withholding on all such payments until you provide your TIN to
the requester.
If you are a sole proprietor and you have an EIN, you may
enter either your SSN or EIN. However, the IRS prefers that you
use your SSN.
If you are a single-member LLC that is disregarded as an
entity separate from its owner (see Limited liability company
(LLC) on page 2), enter the owner’s SSN (or EIN, if the owner
has one). Do not enter the disregarded entity’s EIN. If the LLC is
classified as a corporation or partnership, enter the entity’s EIN.
Note. See the chart on page 4 for further clarification of name
and TIN combinations.
Note. Entering “Applied For” means that you have already
applied for a TIN or that you intend to apply for one soon.
Caution: A disregarded domestic entity that has a foreign owner
must use the appropriate Form W-8.
9. A futures commission merchant registered with the
Commodity Futures Trading Commission,
10. A real estate investment trust,
11. An entity registered at all times during the tax year under
the Investment Company Act of 1940,
12. A common trust fund operated by a bank under section
584(a),
13. A financial institution,
14. A middleman known in the investment community as a
nominee or custodian, or
15. A trust exempt from tax under section 664 or described in
section 4947.
THEN the payment is exempt
for . . .
IF the payment is for . . .
All exempt payees except
for 9
Interest and dividend payments
Exempt payees 1 through 13.
Also, a person registered under
the Investment Advisers Act of
1940 who regularly acts as a
broker
Broker transactions
Exempt payees 1 through 5
Barter exchange transactions
and patronage dividends
Generally, exempt payees
1 through 7
Payments over $600 required
to be reported and direct
sales over $5,000
See Form 1099-MISC, Miscellaneous Income, and its instructions.
However, the following payments made to a corporation (including gross
proceeds paid to an attorney under section 6045(f), even if the attorney is a
corporation) and reportable on Form 1099-MISC are not exempt from
backup withholding: medical and health care payments, attorneys’ fees, and
payments for services paid by a federal executive agency.
The chart below shows types of payments that may be
exempt from backup withholding. The chart applies to the
exempt payees listed above, 1 through 15.
1
2
7. A foreign central bank of issue,
8. A dealer in securities or commodities required to register in
the United States, the District of Columbia, or a possession of
the United States,
2
The following payees are exempt from backup withholding:
1. An organization exempt from tax under section 501(a), any
IRA, or a custodial account under section 403(b)(7) if the account
satisfies the requirements of section 401(f)(2),
2. The United States or any of its agencies or
instrumentalities,
3. A state, the District of Columbia, a possession of the United
States, or any of their political subdivisions or instrumentalities,
4. A foreign government or any of its political subdivisions,
agencies, or instrumentalities, or
5. An international organization or any of its agencies or
instrumentalities.
Other payees that may be exempt from backup withholding
include:
6. A corporation,
Generally, individuals (including sole proprietors) are not exempt
from backup withholding. Corporations are exempt from backup
withholding for certain payments, such as interest and dividends.
Note. If you are exempt from backup withholding, you should
still complete this form to avoid possible erroneous backup
withholding.
1
1. Interest, dividend, and barter exchange accounts
opened before 1984 and broker accounts considered active
during 1983. You must give your correct TIN, but you do not
have to sign the certification.
2. Interest, dividend, broker, and barter exchange
accounts opened after 1983 and broker accounts considered
inactive during 1983. You must sign the certification or backup
withholding will apply. If you are subject to backup withholding
and you are merely providing your correct TIN to the requester,
you must cross out item 2 in the certification before signing the
form.
Part II. Certification
For a joint account, only the person whose TIN is shown in
Part I should sign (when required). Exempt payees, see Exempt
Payee on page 2.
To establish to the withholding agent that you are a U.S. person,
or resident alien, sign Form W-9. You may be requested to sign
by the withholding agent even if items 1, 4, and 5 below indicate
otherwise.
Signature requirements. Complete the certification as indicated
in 1 through 5 below.
INSTRUCTIONS TO PRINTERS
FORM W-9, PAGE 4 of 4
MARGINS: TOP 13 mm (1⁄2"), CENTER SIDES. PRINTS: HEAD to HEAD
PAPER: WHITE WRITING, SUB. 20. INK: BLACK
FLAT SIZE: 216 mm (81⁄2") 3 279 mm (11")
PERFORATE: (NONE)
Form W-9 (Rev. 10-2007)
Page 4
I.R.S. SPECIFICATIONS
TO BE REMOVED BEFORE PRINTING
DO NOT PRINT — DO NOT PRINT — DO NOT PRINT — DO NOT PRINT
Give name and EIN of:
For this type of account:
3. Real estate transactions. You must sign the certification.
You may cross out item 2 of the certification.
A valid trust, estate, or pension trust
6.
Legal entity 4
4. Other payments. You must give your correct TIN, but you
do not have to sign the certification unless you have been
notified that you have previously given an incorrect TIN. “Other
payments” include payments made in the course of the
requester’s trade or business for rents, royalties, goods (other
than bills for merchandise), medical and health care services
(including payments to corporations), payments to a
nonemployee for services, payments to certain fishing boat crew
members and fishermen, and gross proceeds paid to attorneys
(including payments to corporations).
The corporation
Corporate or LLC electing
corporate status on Form 8832
7.
The organization
Association, club, religious,
charitable, educational, or other
tax-exempt organization
8.
5. Mortgage interest paid by you, acquisition or
abandonment of secured property, cancellation of debt,
qualified tuition program payments (under section 529), IRA,
Coverdell ESA, Archer MSA or HSA contributions or
distributions, and pension distributions. You must give your
correct TIN, but you do not have to sign the certification.
The partnership
Partnership or multi-member LLC
9.
The broker or nominee
A broker or registered nominee
10.
The public entity
Account with the Department of
Agriculture in the name of a public
entity (such as a state or local
government, school district, or
prison) that receives agricultural
program payments
11.
Privacy Act Notice
List first and circle the name of the person whose number you furnish. If only one person
on a joint account has an SSN, that person’s number must be furnished.
Circle the minor’s name and furnish the minor’s SSN.
You must show your individual name and you may also enter your business or “DBA”
name on the second name line. You may use either your SSN or EIN (if you have one),
but the IRS encourages you to use your SSN.
List first and circle the name of the trust, estate, or pension trust. (Do not furnish the TIN
of the personal representative or trustee unless the legal entity itself is not designated in
the account title.) Also see Special rules for partnerships on page 1.
Note. If no name is circled when more than one name is listed,
the number will be considered to be that of the first name listed.
Disregarded entity not owned by an
individual
The owner
12.
13
You must provide your TIN whether or not you are required to file a tax return. Payers must generally withhold 28% of taxable interest, dividend, and certain other
payments to a payee who does not give a TIN to a payer. Certain penalties may also apply.
Section 6109 of the Internal Revenue Code requires you to provide your correct TIN to persons who must file information returns with the IRS to report interest,
dividends, and certain other income paid to you, mortgage interest you paid, the acquisition or abandonment of secured property, cancellation of debt, or
contributions you made to an IRA, or Archer MSA or HSA. The IRS uses the numbers for identification purposes and to help verify the accuracy of your tax return.
The IRS may also provide this information to the Department of Justice for civil and criminal litigation, and to cities, states, the District of Columbia, and U.S.
possessions to carry out their tax laws. We may also disclose this information to other countries under a tax treaty, to federal and state agencies to enforce federal
nontax criminal laws, or to federal law enforcement and intelligence agencies to combat terrorism.
1
2
3
4
Secure Your Tax Records from Identity Theft
Identity theft occurs when someone uses your personal
information such as your name, social security number (SSN), or
other identifying information, without your permission, to commit
fraud or other crimes. An identity thief may use your SSN to get
a job or may file a tax return using your SSN to receive a refund.
What Name and Number To Give the Requester
Give name and SSN of:
For this type of account:
The individual
1.
Individual
The actual owner of the account or,
if combined funds, the first
individual on the account
2.
Two or more individuals (joint
account)
The minor 2
3.
Custodian account of a minor
(Uniform Gift to Minors Act)
The grantor-trustee 1
4.
a. The usual revocable savings
trust (grantor is also trustee)
The actual owner 1
b. So-called trust account that is
not a legal or valid trust under
state law
The owner 3
5.
Sole proprietorship or disregarded
entity owned by an individual
Call the IRS at 1-800-829-1040 if you think your identity has
been used inappropriately for tax purposes.
1
To reduce your risk:
●Protect your SSN,
●Ensure your employer is protecting your SSN, and
●Be careful when choosing a tax preparer.
Victims of identity theft who are experiencing economic harm
or a system problem, or are seeking help in resolving tax
problems that have not been resolved through normal channels,
may be eligible for Taxpayer Advocate Service (TAS) assistance.
You can reach TAS by calling the TAS toll-free case intake line
at 1-877-777-4778 or TTY/TDD 1-800-829-4059.
Protect yourself from suspicious emails or phishing
schemes. Phishing is the creation and use of email and
websites designed to mimic legitimate business emails and
websites. The most common act is sending an email to a user
falsely claiming to be an established legitimate enterprise in an
attempt to scam the user into surrendering private information
that will be used for identity theft.
The IRS does not initiate contacts with taxpayers via emails.
Also, the IRS does not request personal detailed information
through email or ask taxpayers for the PIN numbers, passwords,
or similar secret access information for their credit card, bank, or
other financial accounts.
If you receive an unsolicited email claiming to be from the IRS,
forward this message to phishing@irs.gov. You may also report
misuse of the IRS name, logo, or other IRS personal property to
the Treasury Inspector General for Tax Administration at
1-800-366-4484. You can forward suspicious emails to the
Federal Trade Commission at: spam@uce.gov or contact them at
www.consumer.gov/idtheft or 1-877-IDTHEFT(438-4338).
Visit the IRS website at www.irs.gov to learn more about
identity theft and how to reduce your risk.
Silver Strike LIVE™ Version 09/10 Page 91
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
APPENDIX H
MOUNTING TEMPLATES
Silver Strike LIVE™ Version 09/10 Page 92
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All other marks are the properties of their respective owners. All rights reserved.
Silver Strike LIVE™ Version 09/10 Page 93
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All other marks are the properties of their respective owners. All rights reserved.
Silver Strike LIVE™ Version 09/10 Page 94
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All other marks are the properties of their respective owners. All rights reserved.
Silver Strike LIVE™ Version 09/10 Page 95
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All other marks are the properties of their respective owners. All rights reserved.
Silver Strike LIVE™ Version 09/10 Page 96
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
Silver Strike LIVE™ Version 09/10 Page 97
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All other marks are the properties of their respective owners. All rights reserved.
Silver Strike LIVE™ Version 09/10 Page 98
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All other marks are the properties of their respective owners. All rights reserved.
Silver Strike LIVE™ Version 09/10 Page 99
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
Silver Strike LIVE™ Version 09/10 Page 100
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Version 09/10
Contact Information
IT Sales and Service
To purchase additional Silver Strike LIVE machines or any of IT’s other fine products please visit IT’s website
at http://www.itsgames.com and click on Contact IT>Sales. To view products for purchase, see Products.
General Numbers
IT Sales Hotline:
800-262-0323 x106
847-870-7027 x106
Technical Support, Warranty, & Repair: Parts, Customer Service, & Operator Services:
Incredible Technologies, Inc. Incredible Technologies, Inc.
800-262-0323 x121 800-262-0323 x118
847-870-7027 x121 847-870-7027 x 118
847-454-9008 FAX 847-454-9156 FAX
IT Mailing Address:
Incredible Technologies, Inc.
3333 North Kennicott Avenue
Arlington Heights, IL 60004-0129
ITNet Registration/Sales Fax Number
847-454-9156
General/Tech Services Fax Number
847-870-0120
IT Vendor Information
Mars Technical Service: Happ Controls:
Phone: 800-345-8172 Phone: 888-289-4277
See Appendix C for replacement part numbers.
© Copyright 2010 Incredible Technologies, Inc. All Rights Reserved. Version 09/10
Incredible Technologies, Inc.
3333 N. Kennicott Ave.
Arlington Heights, IL 60004
Phone (847) 870-7027 (800) 262-0323
www.itsgames.com

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