Polycom SoundPoint IP 321 And 331 Sound Point Data Sheet Ip321 Datasheet

ip321_331

User Manual: SoundPoint IP 321 331 Data Sheet Polycom SoundPoint IP Phone Systems User Guides, Manuals and Brochures

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Polycom® SoundPoint IP® 321

and 331

Enterprise-grade SIP phones

for remarkable value

Benefits

Excellent Sound Quality

Polycom Acoustic Clarity

Technology enables crystal-

clear simultaneous hands-free

conversations as natural as being

there

Enterprise-Grade Feature Set1

Two lines, support of shared

line presence, 3-way local

conferencing, and built-in XML

microbrowser

Efficient Installation and

Provisioning

Remote, zero-touch provisioning

with support of a variety of servers

Broad and Robust

Interoperability

Certified to interoperate with a

broad array of SIP call control

platforms to enable open choices

and innovations while simplifying

provisioning, management and

support.

Entry-level IP phones with excellent sound quality, an enterprise-grade feature

set and business telephony features.

The SoundPoint IP 321 and 331 are two-line SIP phones that deliver superb

sound quality as well as a wide range of supported business telephony features.

The SoundPoint IP 321 phone has a single 10/100 Ethernet port and is

designed for common areas, such as lobbies, hallways, and break rooms, as well

as various wall-mounted deployments. The SoundPoint IP 331 phone, with its

dual-port 10/100 Ethernet switch for LAN and PC connection, presents a cost-

effective solution for cubicle workers as well as call center operators who use a

“hard” phone in conjunction with a “soft” client running on the PC.

Superb Sound Quality

The SoundPoint IP 321 and 331 phones feature a full-duplex IEEE 1329 Type

1-compliant speakerphone with Polycom’s legendary Acoustic Clarity Technology

that delivers excellent sound quality and enables noise-free and echo-free

conversations that are as natural as being there.

Enterprise-Grade Feature Set1

The SoundPoint IP 321 and 331 phones deliver through an intuitive user

interface a full feature set encompassing both traditional business telephony

features such as call hold, park, pick-up, transfer, and three-way local

conferencing, and more advanced capabilities such as shared call/bridged line

appearance, hosts built-in XML microbrowser, and distinctive call treatment.

Efficient Installation and Provisioning

The SoundPoint IP 321 and 331 phones are engineered to make installation,

configuration, and upgrades as simple and efficient as possible. The phones’

standard base stand can be reversed to become a wall mount, eliminating the

need for a separate accessory. Built-in IEEE 802.3af PoE circuitry and a dual-

port Ethernet switch (SoundPoint IP 331 phone only) enable flexible deployment

options and savings on cabling expenses.

Make Great Things Happen with Polycom SoundPoint IP 321 and 331

In today’s Internet driven world, the ability to conduct real time communication

and collaboration has become critical to an organizations survival. As the market

leader in voice, video, data and Web solutions, our award-winning IP telephony

and conference technology makes it easy for people to interact and maximize

productivity over any network, in just about an environment, anywhere around

the globe. That’s why more organizations worldwide use and prefer Polycom IP

telephony and application solutions. Because when people work together, great

things happen. See how you, too, can achieve great things with the Polycom

SoundPoint IP 321 and 331 desktop phones.

Lines (Directory Numbers)

• Up to 2 lines with up to 2 calls per line

Display

• 102 x 33 pixel-graphical LCD

Feature Keys

• 3 context-sensitive “soft” keys

• 2 line keys with bi-color (red/green) LED

• 2 feature keys (“Menu” and “Dial”)

• 4-way navigation key cluster with center “Select” key

• 2 volume control keys

• Dedicated hold key

• Dedicated headset key

• Dedicated hands-free speakerphone key

• Dedicated microphone mute key

• Headset Compatibility

• Dedicated 2.5-mm headset port compatible with

most monaural mobile phone headsets

Hearing Aid Compatibility

• Compliant with ADA Section 508

Recommendations: Subpart B 1194.23 (all)

• Hearing Aid Compatible (HAC) handset for

magnetic coupling to approved HAC hearing aids

• Compatible with commercially-available TTY adapter

equipment

Audio Features

• Full-duplex hands-free speakerphone with Polycom

• Acoustic Clarity Technology

- Type 1 compliant with IEEE 1329 full duplex

standards

• Frequency response - 300Hz - 3300Hz for handset,

headset and hands-free speakerphone modes

• Codecs: G.711 μ/A and G.729A (Annex B)

• Individual volume settings with visual feedback for

each audio path

• Voice activity detection

• Comfort noise fill

• DTMF tone generation / DTMF event RTP payload

• Low-delay audio packet transmission

• Adaptive jitter buffers

• Packet loss concealment

• Acoustic echo cancellation

• Background noise suppression

Call Handling Features1

• Shared call / bridged line appearance

• Flexible line appearance (one or more line keys can

be assigned for each line extension)

• Distinctive incoming call treatment / call waiting

• Call timer

• Call transfer, hold, divert (forward), pickup

• Called, calling, connected party information

• Local three-way conferencing

• One-touch speed dial, redial

• Call waiting

• Remote missed call notification

• Intercom

• Automatic off-hook call placement

• Do not disturb function

Other Features

• Interoperability with Microsoft® LCS 2005 for

telephony and presence3

- Compatibility with Microsoft Office Communicator

and Windows® Messenger 5.1 Clients

• Enabled for Polycom Productivity Suite

• Local feature-rich GUI

• Time and date display

• User-configurable contact directory and call history

(missed, placed and received)

• Wave file support for call progress tones

• Unicode UTF-8 character support. Multilingual

user interface encompassing Danish, Dutch,

English (Canada/US/UK), French, German, Italian,

Norwegian, Russian, Spanish, Swedish

Protocol Support

• IETF SIP (RFC 3261 and companion RFCs)

Network and Provisioning

• SoundPoint IP 331 – two-port 10/100 Mbps

Ethernet switch

• SoundPoint IP 321 – single 10/100 Mbps

Ethernet port

• Manual or dynamic host configuration protocol

(DHCP) network setup

• Time and date synchronization using SNTP

• FTP / TFTP / HTTP / HTTPS server-based central

provisioning for mass deployments

• Provisioning and call server redundancy supported

• Web portal for individual unit configuration

• QoS Support – IEEE 802.1p/Q tagging (VLAN),

Layer 3

• TOS, and DSCP

• Network Address Translation (NAT) support for

static configuration and “Keep-Alive” SIP signalling

• RTCP support (RFC 1889)

• Event logging

• Syslog

• Local digit map

• Hardware diagnostics

• Status and statistics reporting

Security1

• Transport Layer Security (TLS)

• Encrypted configuration files

• Digest authentication

• Password login

• Support for URL syntax with password for boot

server

• HTTPS secure provisioning

• Support for signed software executables

Power

• Built-in, auto-sensing IEEE 802.3af Power over

Ethernet (Class 1)

• External universal input AC adapter (optional4;

24V DC @ 500mA)

Approvals

• FCC Part 15 (CFR 47) Class B

• ICES-003 Class B

• EN55022 Class B

• CISPR22 Class B

• AS/NZS CISPR 22 Class

• VCCI Class B

• EN55024 Class B

• EN61000-3-2; EN61000-3-3; EN-61000-6-1

• ROHS compliant

• Anatel

• GOST

• C-tick

• CCC

Safety

• CE Mark

• EN 60950-1

• IEC 60950-1

• NRTL

• CAB/CSA-C22.2 No. 60950-1-03

• AS/NZS 60950-1

Operating Conditions

• Temperature: 0 to 40°C (+32 to 104°F)

• Relative Humidity: 5% to 95%, non-condensing

Storage Temperature

• -40 to +70°C (-40 to +160°F)

SoundPoint IP 331/321 Comes With:

• SoundPoint IP 331/321 console

• Handset with handset cord

• Base stand

• Network (LAN) cable

• Quick Start Guide

• Product registration card

Size

• 6.7 in x 5.7 in x 6.9 in x 1.4 in

• (17 cm x 14.5 cm x 17.5 cm x 3.5 cm)

Weight

Phone weight: 1.37 lb (0.625 kg)

Part Numbers / UPC Codes

SoundPoint IP 331

• 2200-12365-025/610807694694 for all markets

SoundPoint IP 321

• 2200-12360-025/610807690276 for all markets

Unit Box Dimensions / Weight

• 10 in x 4.2 in x 11.6 in (W x H x D)

• (25 cm x 10.5 cm x 29.5 cm)

• 3 lb 4 oz (1.49 kg)

Master Carton Quantity

• Ten

Country of Origin

• Thailand

Warranty

• 1 year

1. Some of these features need to be supported by an

appropriate call / applications server

2. Please visit http://www.polycom.com/techpartners.htm

for a list of supported platforms

3. Requires SIP version 3.1.3 Rev C or higher

4. Optional AC Adapter 5-packs. Part Numbers / UPC

Codes

• 2200-17877-001/610807690269 for NA, CALA,

Taiwan

• 2200-17877-002/610807690276 for Japan

• 2200-17877-012/610807690283 for Australia /New

Zealand

• 2200-17877-015/610807690290 for UK, Ireland, HK,

Singapore, Malaysia

• 2200-17877-016/610807693437 for Korea

• 2200-17877-022/610807693444 for China

• 2200-17877-122/610807690306 for India, Europe,

Rest of the World

Polycom® SoundPoint IP® 321 and 331 Specifications

Polycom Worldwide Headquarters

4750 Willow Road, Pleasanton, CA 94588

1.800.POLYCOM or +1.925.924.6000

www.polycom.com

© 2010 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are

registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form

or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom. 1278_0210