TANDBERG TC Software Release Notes (TC2) TC2.1 Tc2

User Manual: TC2.1

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TC series software
Software Release Notes

Software Version TC2
D14502 Revision 5
December 2009

TANDBERG TC Software Release Notes

TABLE OF CONTENTS
TABLE OF CONTENTS ............................................................................................................................. 2
DOCUMENT REVISION HISTORY ............................................................................................................ 4
SOFTWARE RELEASE NOTES FOR TANDBERG CODEC SOFTWARE VERSION TC2.1.2 ............... 5
Introduction ................................................................................................................................................. 5
Changes and Improvements since Previous Version ................................................................................. 5
Supplemental Notes ................................................................................................................................... 5
Software Filenames .......................................................................................................................... 5
References ....................................................................................................................................... 5
Known Limitations ....................................................................................................................................... 6
TANDBERG ...................................................................................................................................... 6
POLYCOM ........................................................................................................................................ 7
SOFTWARE RELEASE NOTES FOR TANDBERG CODEC SOFTWARE VERSION TC2.1.1 ............... 9
Introduction ................................................................................................................................................. 9
Changes and Improvements since Previous Version ................................................................................. 9
Supplemental Notes ................................................................................................................................... 9
Software Filenames .......................................................................................................................... 9
References ....................................................................................................................................... 9
Known Limitations ..................................................................................................................................... 10
TANDBERG .................................................................................................................................... 10
POLYCOM ...................................................................................................................................... 11
SOFTWARE RELEASE NOTES FOR TANDBERG CODEC SOFTWARE VERSION TC2.1.0 ............. 13
Introduction ............................................................................................................................................... 13
New Features............................................................................................................................................ 13
System ............................................................................................................................................ 13
Video............................................................................................................................................... 13
Protocol .......................................................................................................................................... 14
GUI ................................................................................................................................................. 14
API .................................................................................................................................................. 14
Changes and Improvements since Previous Version ............................................................................... 15
Camera ........................................................................................................................................... 15
GUI: ................................................................................................................................................ 15
Protocol .......................................................................................................................................... 15
System ............................................................................................................................................ 16
Video............................................................................................................................................... 16
Audio............................................................................................................................................... 17
API .................................................................................................................................................. 17
Supplemental Notes ................................................................................................................................. 18
Software Filenames ........................................................................................................................ 18
References ..................................................................................................................................... 18
Known Limitations ..................................................................................................................................... 18
TANDBERG .................................................................................................................................... 18
POLYCOM ...................................................................................................................................... 19
SOFTWARE RELEASE NOTES FOR TANDBERG CODEC SOFTWARE VERSION TC2.0.1 ............. 21
Introduction ............................................................................................................................................... 21
New Features............................................................................................................................................ 21
SOFTWARE RELEASE NOTES FOR TANDBERG CODEC SOFTWARE VERSION TC2.0.0 ............. 22
D14502

Page 2 of 35

TANDBERG TC Software Release Notes

Introduction ............................................................................................................................................... 22
New Product Abstract ............................................................................................................................... 22
TANDBERG C20 ............................................................................................................................ 22
New Features............................................................................................................................................ 22
Video............................................................................................................................................... 22
System ............................................................................................................................................ 24
Protocol .......................................................................................................................................... 24
Network .......................................................................................................................................... 24
Audio............................................................................................................................................... 24
GUI ................................................................................................................................................. 25
API .................................................................................................................................................. 25
Changes and Improvements Since Previous Version .............................................................................. 27
Camera ........................................................................................................................................... 27
GUI: ................................................................................................................................................ 27
Protocol .......................................................................................................................................... 27
System ............................................................................................................................................ 28
Video............................................................................................................................................... 28
API .................................................................................................................................................. 28
KNOWN LIMITATIONS ............................................................................................................................ 31
TANDBERG .................................................................................................................................... 31
References ..................................................................................................................................... 31
Interoperability Testing.............................................................................................................................. 31
H.323 Gatekeepers/Traversal Servers ........................................................................................... 31
SIP Registrars/Proxies ................................................................................................................... 31
Gateway Interoperability ................................................................................................................. 32
MCU Interoperability ....................................................................................................................... 32
Streaming Servers .......................................................................................................................... 32
Endpoint Interoperability ................................................................................................................. 32

D14502

Page 3 of 35

TANDBERG TC Software Release Notes

DOCUMENT REVISION HISTORY
Revision 5

Release of TC2.1.2 software, minor version.

Revision 4

Release of TC2.1.1 software, minor version.

Revision 3

Corrected the document number in the left hand corner.

Revision 2

Release of TC2.1.0 software, minor version.
Release of TC2.0.1 software, maintenance version.

Revision 1

D14502

Initial release of TC2.0.0 software.

Page 4 of 35

TANDBERG TC Software Release Notes

SOFTWARE RELEASE NOTES FOR TANDBERG
CODEC SOFTWARE VERSION TC2.1.2
Introduction
This release note describes the new features and capabilities included in the TANDBERG Codec
software version TC2.1.2 released on 16th of December 2009.
Note: This software applies to endpoints that run the TC software. The endpoints included are Codec
C90, Codec C60, Codec C20, Telepresence T1, and the Profile series having one of the above
mentioned codec’s inside. The TANDBERG MXP endpoints do not run TC software, but rather F or L
series software. Statements and functionality in this release note does not apply to the TANDBERG MXP
systems. Please see the Software Release Document for F and L series software. The TANDBERG T3
systems must run the software version specified in the TANDBERG TCU release notes.
NOTE: When upgrading between two major releases i.e. from 1.x.x to 2.x.x a valid release key has to be
applied after the upgrade (from 2.1.x and above you can enter the key before the upgrade). The key can
be entered either through the API or the web interface.

Changes and Improvements since Previous Version
•

Corrected an issue which could cause echo when disconnecting and re-connecting
microphones, or when turning off and on the echo canceller (ref. #72440)

•

Corrected a memory leak in the API, which under certain conditions could cause the system to
stop responding after around 190 calls (ref. #72166).

•

Added support for new product type: TANDBERG Profile 65”
Note: This system must run TC2.1.2 or newer. Previous software is not supported.

Supplemental Notes
Software Filenames
The correct software filename is listed in the following table.
TANDBERG TC System

Software

Serial Number Range

AES Encryption

s52000tc2_1_2.pkg

All

No Encryption

S52000tc2nc2_1_2.pkg

All

References
TANDBERG Website
TANDBERG FTP Site
TANDBERG Documentation

D14502

http://www.tandberg.com/
http://ftp.tandberg.com/
http://www.tandberg.com/docs

Page 5 of 35

TANDBERG TC Software Release Notes

Known Limitations
TANDBERG
Ref. ID

Equipment

Limitations

N/A

Ver. TC2.1.0

62204

TANDBERG PrecisionHD
1080p Camera
Ver. ID:40051

57452

Ver. TC2.1.0
(Overscan/Video)

62204

Ver. TC2.1.0

67092

Ver. TC2.1.0

70723

Ver. TC2.1.0

70174

Ver. Any

You cannot dial into a gatekeeper or SIP registrar
without being registered using the format
endpoint@domain or endpoint@ipaddress.

65988

Ver. TC2.0.0

Unable to use capital letters for system name and
presets in GUI. The other fields are non capital by
design.

71182

Ver. TC2.1.0

When calling on SIP to an endpoint located behind a
firewall, it will take up to 15 seconds before you are able
to start dual stream.

71181

Ver. TC2.1.0

Interworked call from SIP to H.323 dialing a TANDBERG
MXP system with F8.1 will give no video on the MXP
system.

Ver. TC2.x.x

If you upgrade from TC1.x to TC2.x your language will
default to English.

Ver.TC2.x.x

If you run cascaded cameras and the chained cameras
are running an old camera code, we have seen that only
zoom works when trying to control the chained camera.
The solution is to connect the cascaded camera as the
first camera in the chain so that the camera is detected
and upgraded by the codec.

Ver.TC2.x.x

If you turn off H.323 as the protocol but leave default
protocol as H.323 you will be unable to make outgoing
calls unless you edit the URI to include 'sip:' in front of
the number or change the default call protocol to SIP.

D14502

The VGA (640 x 480) resolution is currently not
supported.
720p50, 720p30 and 720p25 output has no CRC
included for HD-SDI. Depending on the device you
connect the camera to, you may not get video using this
format. The TANDBERG codec will support these
formats.
It is possible for some monitors to over-scan the output
of the C90 endpoint, thus displaying the administrative
menus off screen. To resolve this issue, it is
recommended to change the video output resolution of
the C90 to a more compatible monitor resolution.
Startup scripts will not work with Windows end of line.
You must use Unix end of line to be able to run multiple
commands. Most editors have the option to set which
format to use. If you use Notepad ++, you can set Unix
format in the Settings/Preferences menu.
Composite and S-Video video input is shaking. However
some improvements have been made within TC2.0.
The Do Not Disturb function currently doesn’t work for
the C20.

Page 6 of 35

TANDBERG TC Software Release Notes

Ver. TC2.x.x

HD-SDI may not work with cables shorter than 3 meters.
This is due to a jitter issue.

69011

Ver. TC2.x

In the Audio Input Level GUI, you cannot change the
level for HDMI input 3 and 4.

70010

Ver. TC2.x

The Ethernet speed settings in GUI or API for the C20
will give unpredictable results and should not be used.
This setting must be set to auto.

68401

Ver. TC2.x

Sometimes the camera doesn’t go back to its previous
position when system wakes up from standby.

68886

Ver. TC2.x

If you change the admin password, you will need to
reboot the system before this will be applied to the web
server.

66993

Ver. TC2.x

The TANDBERG Codec will reduce the presentation
resolution if you are unable to sustain a minimum of 4
frames per second.

POLYCOM
Ref. ID

Equipment

64418

C Series
Ver. TC2.1.0
(No Video
Polycom VSX Ver. 9.0.5)

N/A

C Series
Ver. TC2.1.0
(No Video
Polycom VSX Ver. 8.0 &
8.5)
C Series
Ver. TC2.1.0
(Video Fast Updates /
Polycom HD8000 Ver.
2.5.0.5 & 2.5.0.6)
C Series
Ver. TC2.1.0
(Secondary Connection /
Polycom RMX2000 Ver.
4.1.0.37)
C Series
Ver. TC2.1.0
(Audio Noise \ Polycom
RMX2000 Ver. 4.1.0.37)

68026

61688

70824

70677

C20
Ver. TC2.1.0
(Receive H.239 / Polycom
RMX2000 Ver. 4.1.0.37)

66993

C Series
Ver. TC2.1.0
(H.239 / Polycom MGC

D14502

Limitations
Currently if the video source 1 (Precision HD 1080p
camera) is set to sharpness then the Polycom VSX will
not display video as the TANDBERG codec will transmit
w448p, which is not supported by the VSX. Workaround:
Set Precision HD 1080p camera to motion.
The Polycom VSX may display distorted video from the
TANDBERG codec. Workaround: Upgrade the Polycom
VSX to software version 8.7 or higher.

Currently there are video fast updates sent from the
Polycom HDX endpoint at call rates of 6Mbps and
4Mbps. This will result in poor video quality on the
TANDBERG codec.
During a 4Mbps, H323, HD, H.239, AES conference the
TANDBERG codec doesn’t display any video. This is
due to the fact that the incoming video channel from the
RMX immediately is closed by the RMX.
Sometimes a TANDBERG endpoint will send a very loud
static white noise as audio when connected in a
Polycom RMX2000 conference. The noise is due to an
encryption error and a workaround will be to turn off
encryption.
During a 2Mb, H323, AES, H239, non-HD voice
switching conference on the Polycom RMX2000, the
C20 does not handle H.239 handoff very well. If you start
H.239 from the various participants without stopping it
first from the site currently transmitting, the C20 will
eventually not receive any H.239.
The TANDBERG codec will reduces the H.239
resolution to SVGA (800x600) or VGA (640x480) to be

Page 7 of 35

TANDBERG TC Software Release Notes

67181

67179, 67182

58556

61957

61956

71590

71628

D14502

Ver. 8.0.2.6 & 9.0.3.1)

able to maintain a frame rate over 4 frames per second.

C Series
Ver. TC2.1.0
(No Video / Polycom MGC
Ver. 8.0.2.6 & 9.0.3.1)
C Series
Ver. TC2.1.0
(No Video or Video
Artifacts / Polycom MGC
Ver. 8.0.2.6 & 9.0.3.1)
C Series
Ver. TC2.1.0
(H.239 / Polycom MGC
Ver. 8.0.2.6 & 9.0.3.1)
C Series
Ver. TC2.1.0
(H.239 / Polycom MGC
Ver. 8.0.2.6 & 9.0.3.1)

Currently there is no video displayed on the TANDBERG
codec during a 384kbps, Continuous Presence, H.239,
AES, H.323 conference with the Polycom MGC MCU.

C Series
Ver. TC2.1.0
(Video dropped In and
Out / Polycom MGC Ver.
8.0.2.6 & 9.0.3.1)
C Series
Ver. TC2.1.0
(FECC / Polycom MGC
Ver. 8.0.2.6 & 9.0.3.1)
C Series
Ver. TC2.1.0
(Secondary Connection
(Audio Only) / Polycom
MGC Ver. 9.0.3.1)

Currently there are video artefacts or no video displayed
on the TANDBERG codec during a H.323, AES, H.239,
Continuous Presence conference with the Polycom
MGC.
Currently H.239 does not work as expected during a
H.323, 384kbps, AES, H.239, H.263 conference.

Currently, when H.239 is active from one of the
TANDBERG codecs, the conference could be going into
a faulty state, which will result in video dropping in and
out.
Currently the video will intermittently drop in and out
during a 2Mbps or 1152kbps, Voice Switching, H.239,
AES conference with the Polycom MGC.

Currently Far End Camera Control (FECC) does not
work with the Polycom MGC in a H.323 conference.

The TANDBERG codec will connect as a secondary
connection (audio only) when connected to a H.323
128kbps or 256kbps, AES, H.239, Voice Switching and
Continuous Presence conference in the Polycom MGC.

Page 8 of 35

TANDBERG TC Software Release Notes

SOFTWARE RELEASE NOTES FOR TANDBERG
CODEC SOFTWARE VERSION TC2.1.1
Introduction
This release note describes the new features and capabilities included in the TANDBERG Codec
software version TC2.1.1 released on 11th of November 2009.
Note: This software applies to endpoints that run the TC software. The endpoints included are Codec
C90, Codec C60, Codec C20, Telepresence T1, and the Profile series having one of the above
mentioned codec’s inside. The TANDBERG MXP endpoints do not run TC software, but rather F or L
series software. Statements and functionality in this release note does not apply to the TANDBERG MXP
systems. Please see the Software Release Document for F and L series software. The TANDBERG T3
systems must run the software version specified in the TANDBERG TCU release notes.
NOTE: When upgrading between two major releases i.e. from 1.x.x to 2.x.x a valid release key has to be
applied after the upgrade (from 2.1.x and above you can enter the key before the upgrade). The key can
be entered either through the API or the web interface.

Changes and Improvements since Previous Version
•

Corrected an occasional flickering of menu on cold systems (ref. #70789).

•

Corrected an occasional video boot (ref. #70212).

Supplemental Notes
Software Filenames
The correct software filename is listed in the following table.
TANDBERG TC System

Software

Serial Number Range

AES Encryption

s52000tc2_1_1.pkg

All

No Encryption

S52000tc2nc2_1_1.pkg

All

References
TANDBERG Website
TANDBERG FTP Site
TANDBERG Documentation

D14502

http://www.tandberg.com/
http://ftp.tandberg.com/
http://www.tandberg.com/docs

Page 9 of 35

TANDBERG TC Software Release Notes

Known Limitations
TANDBERG
Ref. ID

Equipment

Limitations

N/A

Ver. TC2.1.0

62204

TANDBERG PrecisionHD
1080p Camera
Ver. ID:40051

57452

Ver. TC2.1.0
(Overscan/Video)

62204

Ver. TC2.1.0

67092

Ver. TC2.1.0

70723

Ver. TC2.1.0

70174

Ver. Any

You cannot dial into a gatekeeper or SIP registrar
without being registered using the format
endpoint@domain or endpoint@ipaddress.

65988

Ver. TC2.0.0

Unable to use capital letters for system name and
presets in GUI. The other fields are non capital by
design.

71182

Ver. TC2.1.0

When calling on SIP to an endpoint located behind a
firewall, it will take up to 15 seconds before you are able
to start dual stream.

71181

Ver. TC2.1.0

Interworked call from SIP to H.323 dialing a TANDBERG
MXP system with F8.1 will give no video on the MXP
system.

Ver. TC2.x.x

If you upgrade from TC1.x to TC2.x your language will
default to English.

Ver.TC2.x.x

D14502

Page 10 of 35

TANDBERG TC Software Release Notes

Ver. TC2.x.x

HD-SDI may not work with cables shorter than 3 meters.
This is due to a jitter issue.

69011

Ver. TC2.x

In the Audio Input Level GUI, you cannot change the
level for HDMI input 3 and 4.

70010

Ver. TC2.x

The Ethernet speed settings in GUI or API for the C20
will give unpredictable results and should not be used.
This setting must be set to auto.

68401

Ver. TC2.x

Sometimes the camera doesn’t go back to its previous
position when system wakes up from standby.

68886

Ver. TC2.x

If you change the admin password, you will need to
reboot the system before this will be applied to the web
server.

66993

Ver. TC2.x

The TANDBERG Codec will reduce the presentation
resolution if you are unable to sustain a minimum of 4
frames per second.

POLYCOM
Ref. ID

Equipment

64418

C Series
Ver. TC2.1.0
(No Video
Polycom VSX Ver. 9.0.5)

N/A

68026

61688

70824

70677

C20
Ver. TC2.1.0
(Receive H.239 / Polycom
RMX2000 Ver. 4.1.0.37)

66993

C Series
Ver. TC2.1.0
(H.239 / Polycom MGC

D14502

Page 11 of 35

TANDBERG TC Software Release Notes

67181

67179, 67182

58556

61957

61956

71590

71628

D14502

Ver. 8.0.2.6 & 9.0.3.1)

able to maintain a frame rate over 4 frames per second.

Currently there is no video displayed on the TANDBERG
codec during a 384kbps, Continuous Presence, H.239,
AES, H.323 conference with the Polycom MGC MCU.

Currently Far End Camera Control (FECC) does not
work with the Polycom MGC in a H.323 conference.

The TANDBERG codec will connect as a secondary
connection (audio only) when connected to a H.323
128kbps or 256kbps, AES, H.239, Voice Switching and
Continuous Presence conference in the Polycom MGC.

Page 12 of 35

TANDBERG TC Software Release Notes

SOFTWARE RELEASE NOTES FOR TANDBERG
CODEC SOFTWARE VERSION TC2.1.0
Introduction
This release note describes the new features and capabilities included in the TANDBERG Codec
software version TC2.1.0 released on 27th of October 2009.
Note: This software applies to endpoints that run the TC software. The endpoints included are Codec
C90, Codec C60, Codec C20, Telepresence T1, and the Profile series having one of the above
mentioned codec’s inside. The TANDBERG MXP endpoints do not run TC software, but rather F or L
series software. Statements and functionality in this release note does not apply to the TANDBERG MXP
systems. Please see the Software Release Document for F and L series software. The TANDBERG T3
systems must run the software version specified in the TANDBERG TCU release notes.

New Features
System
Factory Reset
It is now possible to reset the TANDBERG C20 to factory defaults using the power switch on the
endpoint. To reset the system, power down the C20, and when in a powered off state:
•

Press and hold the power switch for 15 seconds until the green LED on the front of the
system turns red.

•

Quickly press the power button twice within the next five seconds.

At this point, the configuration will be reset to the factory settings and the second software image will be
completely deleted from the system.
Downgrading
It is no longer possible to downgrade a C20 or a C60 from TC2.1 to unsupported software images (i.e.
TC1.x is not supported on a C20).
•

•

TANDBERG C20: Lowest compatible software is TC2.0. To downgrade to TC2.0 software
you will have to go via TC2.0.1 first. NOTE! Using TC2.0.1 you can further downgrade it to
non supported software.
TANDBERG C60: Lowest compatible software is TC1.1.0. To downgrade to software
versions lower than TC2.1 you must go via TC2.0.1 first. NOTE! Using TC2.0.1 you can
further downgrade it to non supported software.

Video
TC2.1.0 software now supports 1920x1200 progressive input resolution at a refresh rate of 60 Hz.
TC2.1.0 software now supports 1920x1080 progressive analogue input resolution at a refresh rate of
60Hz.

D14502

Page 13 of 35

TANDBERG TC Software Release Notes

Protocol
Added support for RTP keep alive on SIP. This is needed to be able to receive dual stream (BFCP)
when the system is located behind a NAT.

GUI
Message Box Alerts
The TC-series endpoints now support the ability to display a message box on the user interface, thus
increasing the ability for third party control systems to interact directly with the user based on feedback
from the UI. This message box is typically initiated from a control system similar to TMS. One usage
example could be to give the user a text message prompt asking for feedback on whether to extend a
scheduled conference or not. TMS will start to use this feature towards TC software from version 12.5.
Presets
Expanded preset selection on GUI to include camera preset 10 to15.

API
The following commands were added to the API of TC2.1.0. For more information on the API
commands, see the document D14128, TANDBERG Codec C90 System Integrator Guide, available at
www.tandberg.com/docs.
Message Box
•

xCommand Message Alert Display Text

•

xCommand Message Prompt Display

Camera Engines
•

xCommand Camera PositionReset CameraId:

TANDBERG C20 only:
•

xCommand Call Hold

•

xCommand Call Resume

•

xCommand Join

Noise Reduction
•

D14502

xConfiguration Audio Input Microphone [1..8] EchoControl NoiseReduction:

Page 14 of 35

TANDBERG TC Software Release Notes

Changes and Improvements since Previous Version
Camera
With the TC2.1.0 release, the PrecisionHD 1080p camera will automatically be upgraded to camera
software release ID40051. Included in this release is:
•

Changed the default gamma curve to comply with Rec. 709.

•

Corrected HD-SDI problems seen at 720p25, 720p30 and 720p50.

•

Corrected a 1-pixel horizontal misalignment between Y and Cb/Cr.

•

Added reset commands for focus, zoom and iris motors.

•

Improved the edge enhancement filter.

•

Added chroma gain suppression reducing false colours in bright areas and noise in dark
areas.

•

Fixed an issue which could cause yellow artifacts in high frequency areas.

•

Removed multiple auto focus trigs during pan/tilt.

•

Improved auto focus.

•

Increased manual exposure range.

•

Fixed an issue which could cause the camera to not respond to IR commands after running
Best View (Ref. 68966).

GUI:
•

Corrected ’Composite Output Monitor Role’ to reflect that the TANDBERG Codec C60 only has
three monitor roles; first, second and presentation (ref. #69652).

•

Corrected Japanese language where the word presentation was cut off in the system information
screen (ref. #67883).

•

Modified the behavior of the global directory, if TMS presents two contact methods for the same
contact with the same URI, but with different protocol, the system will now choose to use the
preferred dialing protocol. In this event, the contact will only be listed once and when you dial
you will use the default call protocol set on the system (ref. #69539).

•

Added support for Finish and Polish language.

•

Fixed an issue causing the search function in My Contacts to malfunctions if system language
was set to other than English (ref. #67884).

•

Fixed an issue causing the width of camera preset widget to be adjusted according to first item
and not the longest (ref. #68145).

Protocol
•

Fixed an issue causing the unit to renegotiate logical channel after flow control. Seen when the
unit is transmitting 1080p and “Video receive bit rate optimization” is set to on in a Codian
conference (ref. #65513).

•

Fixed an issue causing the encryption keys to not be set properly when calling a Codian MCU on
SIP (ref. #68994).

D14502

Page 15 of 35

TANDBERG TC Software Release Notes

•

Fixed an issue causing H.239 to not work when dialing through a Codian ISDN gateway (ref.
#67727).

•

Fixed an issue causing the system to freeze when Microsoft SIP authentication fails (NTLM) (ref.
#66546).

•

Fixed a reboot caused by illegal SIP Invite seen by testing in laboratory (ref. #67473).

•

Fixed an issue causing the unit to enter cyclic reboot if SIP Outbound was set to ‘On’ and no
Outbound Proxies was configured (ref. #69151).

•

Changed BFCP behavior to match the behavior of the TANDBERG MXP (ref. #66895).

•

Fixed an issue causing a TANDBERG MXP system to not receive dual stream (BFCP) on SIP
when added to a MultiSite conference (ref. #66733).

•

Fixed an issue where two units directly registered to a VCS Expressway was not able to receive
dual stream (H.239) over H.323 using Assent firewall traversal (ref. #69918).

•

Fixed an issue that caused no video on a Codian MCU when dialing from a system directly
registered on a VCS Express using Assent (ref. #68500).

System
•

Fixed an issue causing the C20 to not light the LED alarm light if it was booted up without
Ethernet (ref. 68440).

•

Fixed an issue causing HTTPS to not work if HTTP was disabled (ref. #67682).

•

Fixed an issue causing the microphone mute button on the remote control to become
unresponsive when toggling the state during a call or when idle (ref. #69000).

•

Fixed a memory leak, which occurred when rotating system logs (ref. #64988).

•

Fixed a security vulnerability, which could allow a rogue DHCP server to execute arbitrary
commands as root on the affected system. Such an attack has little to no risk for a client
situated on a network that is well defended (ref. #67938).

•

Added support for entering the release key for new software before software upload. Previously
the software had to be uploaded prior to the release key being set (ref. #67810).

•

The system can now be forced into standby when presentation source is active (ref. #67476).

•

Fixed an issue causing the standby boot action to a fixed preset to malfunction (ref. #67920).

•

Fixed an issue which could cause a camera preset to be stored with the wrong focus value (ref.
#68529).

•

Fixed a security vulnerability which may allow a DoS (Denial of Service) attach if the codec were
to process an untrustworthy XML document using expat (ref. #69963).

Video
•

Fixed an issue which could cause occasional blinking/black window in a C60 MultiSite call (ref.
#66804).

•

Fixed an issue causing analogue 1080p and 720p to not work from some PCs (ref. #66724).

•

Fixed an issue causing the composite input to be encoded as a 16/9 image (ref. #68366).

•

Improved handling of analog signals DVI-A and component inputs by adding jitter removal logic,
which could cause visible random video line shifts (ref. #68296).

•

Modified the AGC (Automatic Gain Control) for sources with non-compliant component signal,
where the horizontal sync depth is too shallow. This will prevent the image becoming too bright
when connecting a Sony EVI HD1 camera (ref. #68940).

D14502

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TANDBERG TC Software Release Notes

•

Fixed an issue causing zebra stripes in the encoder (ref. #60656).

Audio
•

Fixed an issue which could cause a sudden reboot if an endpoint dials into a MultiSite capable
endpoint with one or more calls on hold (ref. #68822, #67390 and #68764).

•

Fixed an issue causing the button on the TANDBERG Precision Mic 20 to require two presses to
change state (ref. #67010).

API
•

Formatted API help text to be more readable (ref. #68313).

•

Corrected an issue causing time zone to not be set from TMS (ref. #69252).

•

Fixed feedback for event ’press key’ and ’release key’, so the feedback doesn’t continue to be
transmitted after the ‘key release’ command (ref. #68108).

•

Added baudrate 57600 to the serialport baudrate configuration (ref. #67990).

•

‘xStatus Network’ will now show DNS domain name (ref. #66096).

•

Result set from search in phonebook now returns the amount of total matches in a limited
search (ref. #62303).

•

xStatus Conference now returns status about far end presentation capabilities (ref. #63334).

•

xCommand Video Layout Frame Update now only requires the parameters ‘LayoutId’ and
‘FrameId’, the other parameters are now optional (ref. #64786).

•

xCommand Video Layout Assign will soon be a hidden command, new commands has been
implemented to replace its functionality (ref. #68796):
o

xCommand Video Layout AssignLocalOutput

xCommand Video Layout AssignCall

xCommand Video Layout AssignPresentation

xCommand Video Layout UnAssignLocalOutput

xCommand Video Layout UnAssignCall

xCommand Video Layout UnAssignPresentation

•

Added support for backwards compatibility with regards to setting the SNMP address. This will
fix an issue reported for TMS 12.x where TMS constantly will report that the unit has wrong
SNMP address (ref. #68374).

•

Added support for backwards compatibility with regards to xHistory. This will fix an issue
reported for TMS 12.x where Call Detail Records was not registered in TMS.

•

Added a timeout error message if the xCommand Phonebook SearchString times out when
searching the corporate phonebook:
o

D14502

ResultSet Error MessageType: Timeout

Page 17 of 35

TANDBERG TC Software Release Notes

Supplemental Notes
Software Filenames
The correct software filename is listed in the following table.
TANDBERG TC System

Software

Serial Number Range

AES Encryption

s52000tc2_1_0.pkg

All

No Encryption

S52000tc2nc2_1_0.pkg

All

References
TANDBERG Website
TANDBERG FTP Site
TANDBERG Documentation

http://www.tandberg.com/
http://ftp.tandberg.com/
http://www.tandberg.com/docs

Known Limitations
TANDBERG
Ref. ID

Equipment

Limitations

N/A

Ver. TC2.1.0

62204

TANDBERG PrecisionHD
1080p Camera
Ver. ID:40051

57452

Ver. TC2.1.0
(Overscan/Video)

62204

Ver. TC2.1.0

67092

Ver. TC2.1.0

70723

Ver. TC2.1.0

70174

Ver. Any

You cannot dial into a gatekeeper or SIP registrar
without being registered using the format
endpoint@domain or endpoint@ipaddress.

65988

Ver. TC2.0.0

Unable to use capital letters for system name and
presets in GUI. The other fields are non capital by
design.

71182

Ver. TC2.1.0

When calling on SIP to an endpoint located behind a

D14502

Page 18 of 35

TANDBERG TC Software Release Notes

firewall, it will take up to 15 seconds before you are able
to start dual stream.
71181

Ver. TC2.1.0

Interworked call from SIP to H.323 dialing a TANDBERG
MXP system with F8.1 will give no video on the MXP
system.

Ver. TC2.x.x

If you upgrade from TC1.x to TC2.x your language will
default to English.

Ver.TC2.x.x

Ver. TC2.x.x

HD-SDI may not work with cables shorter than 3 meters.
This is due to a jitter issue.

69011

Ver. TC2.x

In the Audio Input Level GUI, you cannot change the
level for HDMI input 3 and 4.

70010

Ver. TC2.x

The Ethernet speed settings in GUI or API for the C20
will give unpredictable results and should not be used.
This setting must be set to auto.

68401

Ver. TC2.x

Sometimes the camera doesn’t go back to its previous
position when system wakes up from standby.

68886

Ver. TC2.x

If you change the admin password, you will need to
reboot the system before this will be applied to the web
server.

66993

Ver. TC2.x

The TANDBERG Codec will reduce the presentation
resolution if you are unable to sustain a minimum of 4
frames per second.

POLYCOM
Ref. ID

Equipment

64418

C Series
Ver. TC2.1.0
(No Video
Polycom VSX Ver. 9.0.5)

N/A

C Series
Ver. TC2.1.0
(No Video
Polycom VSX Ver. 8.0 &
8.5)
C Series
Ver. TC2.1.0
(Video Fast Updates /
Polycom HD8000 Ver.
2.5.0.5 & 2.5.0.6)

68026

D14502

Currently there are video fast updates sent from the
Polycom HDX endpoint at call rates of 6Mbps and
4Mbps. This will result in poor video quality on the
TANDBERG codec.

Page 19 of 35

TANDBERG TC Software Release Notes

61688

C Series
Ver. TC2.1.0
(Secondary Connection /
Polycom RMX2000 Ver.
4.1.0.37)
C Series
Ver. TC2.1.0
(Audio Noise \ Polycom
RMX2000 Ver. 4.1.0.37)

During a 4Mbps, H323, HD, H.239, AES conference the
TANDBERG codec doesn’t display any video. This is
due to the fact that the incoming video channel from the
RMX immediately is closed by the RMX.

70677

C20
Ver. TC2.1.0
(Receive H.239 / Polycom
RMX2000 Ver. 4.1.0.37)

During a 2Mb, H323, AES, H239, non-HD voice
switching conference on the Polycom RMX2000, the
C20 does not handle H.239 handoff very well. If you start
H.239 from the various participants without stopping it
first from the site currently transmitting, the C20 will
eventually not receive any H.239.

66993

C Series
Ver. TC2.1.0
(H.239 / Polycom MGC
Ver. 8.0.2.6 & 9.0.3.1)
C Series
Ver. TC2.1.0
(No Video / Polycom MGC
Ver. 8.0.2.6 & 9.0.3.1)
C Series
Ver. TC2.1.0
(No Video or Video
Artifacts / Polycom MGC
Ver. 8.0.2.6 & 9.0.3.1)
C Series
Ver. TC2.1.0
(H.239 / Polycom MGC
Ver. 8.0.2.6 & 9.0.3.1)
C Series
Ver. TC2.1.0
(H.239 / Polycom MGC
Ver. 8.0.2.6 & 9.0.3.1)

The TANDBERG codec will reduces the H.239
resolution to SVGA (800x600) or VGA (640x480) to be
able to maintain a frame rate over 4 frames per second.

70824

67181

67179, 67182

58556

61957

61956

71590

71628

D14502

Sometimes a TANDBERG endpoint will send a very loud
static white noise as audio when connected in a
Polycom RMX2000 conference. The noise is due to an
encryption error and a workaround will be to turn off
encryption.

Currently there is no video displayed on the TANDBERG
codec during a 384kbps, Continuous Presence, H.239,
AES, H.323 conference with the Polycom MGC MCU.
Currently there are video artefacts or no video displayed
on the TANDBERG codec during a H.323, AES, H.239,
Continuous Presence conference with the Polycom
MGC.
Currently H.239 does not work as expected during a
H.323, 384kbps, AES, H.239, H.263 conference.

Currently Far End Camera Control (FECC) does not
work with the Polycom MGC in a H.323 conference.

The TANDBERG codec will connect as a secondary
connection (audio only) when connected to a H.323
128kbps or 256kbps, AES, H.239, Voice Switching and
Continuous Presence conference in the Polycom MGC.

Page 20 of 35

TANDBERG TC Software Release Notes

SOFTWARE RELEASE NOTES FOR TANDBERG
CODEC SOFTWARE VERSION TC2.0.1
Introduction
This release note describes the new features and capabilities included in the TANDBERG Codec
software version TC2.0.1 released on 28th of October 2009.
Note: This software applies to endpoints that run the TC series of software. The endpoints included are
Codec C90, Codec C60, Codec C20, Telepresence T1, and the Profile series having one of the above
mentioned codec’s inside. The TANDBERG MXP endpoints do not run TC software, but rather F or L
series software. Statements and functionality in this release note does not apply to the TANDBERG MXP
systems. Please see the Software Release Document for F and L series software. The TANDBERG T3
systems must run the software version specified in the TANDBERG TCU release notes.

New Features
This software is needed to downgrade a TANDBERG Codec C60 or Codec C20 to a software version
less than TC2.0.1. Functionality wise this software is identical to TC2.0.0. If you upgrade any of these
units to TC2.1, you will have to install TC2.0.1 to be able to further downgrade the system.
NOTE: The TANDBERG Codec C20 will not work with software less than TC2.0.0.
NOTE: The TANDBERG Codec C60 will not work with software less than TC1.1.0.

D14502

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TANDBERG TC Software Release Notes

SOFTWARE RELEASE NOTES FOR TANDBERG
CODEC SOFTWARE VERSION TC2.0.0
Introduction
This release note describes the new features and capabilities included in the TANDBERG Codec
software version TC2.0.0 released on 3rd of July 2009.
Note: This software applies to endpoints that run the TC series of software. The TANDBERG MXP
endpoints do not run TC software, but rather F or L series software. Statements and functionality in this
release note does not apply to the TANDBERG MXP systems. Please see the Software Release
Document for F and L series software. The TANDBERG T3 systems must run the software version
specified in the TANDBERG TCU release notes.

New Product Abstract
TANDBERG C20
The TC 2.0.0 release introduces support for the new Codec C20. This codec will provide you with
absolute quality 1080p30 and 720p60 HD video, ease of installation and management. For more
information please visit: http://www.tandberg.com , where user manual, technical specifications and
administrator guide will be available for download.
NOTE: The TANDBERG Codec C20 cannot run software versions lower then TC 2.0.0

New Features
Video

•

D14502

MultiSite support for TANDBERG Codec C60.

3+1 multisite up to 720p30 with dual stream up to WXGA (1280*768) at 15fps.

All sites are fully transcoded.

Mono audio.

Support for 1280*720@60fps (frames per second) for all products running TC software. This
feature is available if:

Page 22 of 35

TANDBERG TC Software Release Notes

The video input delivers 60fps, like the TANDBERG PrecisionHD 1080p camera.

The video input must be configured for Motion (default for main source).

Premium Resolution option must be installed.

The video input bandwidth must be above the Threshold60fps configuration under
Advanced Configuration/Encoder/Threshold60fps.

Default threshold for 60fps is 2200kbps.

•

Added support for encoding 1080p multislice (non NIL mode).

•

Improved GUI graphics.

•

Quadruple monitor support for the TANDBERG Codec C90.

For setting up each remote participant on separate screens and the presentation on the
fourth screen.

•

Support for the following new video output formats on DVI-D and HDMI: 1920*1200 and
1600*1200.

•

Customized wallpaper can now be uploaded from the web interface. Currently only .png file
format is supported.

•

Support for new DVI-A (analog) input formats:

Supported 4/3 resolutions are:

640x480p60
640x480p72
640x480p75
640x480p85
800x600p56
800x600p60
800x600p72
800x600p75
800x600p85
1024x768p75
1024x768p60
1024x768p70
1024x768p85
1280x960p60
1280x1024p60
1280x1024p75
1600x1200p60

Supported 16/9 resolutions are:

1280x720p60
1280x768p60
1280x800p60
1440x900p60
1680x1050p60
1920x1080p60
1920x1200p50

•

Support for new DVI-D input resolution of 1920*1200p50.

•

PnP monitor support:

•
D14502

You can now configure the video output resolutions to auto, this will make the system
output the optimum resolution supported by the display.

Enabled the S-Video/Composite input of the TANDBERG Codec C60/C90
Page 23 of 35

TANDBERG TC Software Release Notes

•

The Advanced Video Layout API (Virtual Monitor) is now taken out of the Experimental mode
and is general available and documented.

•

Improved video performance and less latency.

•

Added support for customizing scaling:

Manual

MaintainApsectRatio

StretchToFit

Off

System

Added support for turning off call logging.

Added support for auto answer with microphone off.

Protocol

Added support for SIP Outbound.

Network

Auto generated self signed HTTPS certificate:
•

In the event of no HTTPS certificate is uploaded to the system, it will automatically
generate a unique self signed certificate.

The Ethernet speed can now be set manually.

New improved web server with support for:
•

Configuring advanced configuration.

•

Simple dial and hang up of calls.

•

Time stamped log files.

•

Setting release key.

Audio

Support for TANDBERG Audio Console, which can be downloaded from
http://developer.tandberg.com/web/guest/tools/integrators

Audio local reinforcement available for the TANDBERG Codec C90:

D14502

•

Limited feature.

•

Based upon defining two zones.

•

Allows for having up to two microphones placed in zone 1, to be reinforced in zone 2
(microphones placed in zone 2 will not be reinforced in zone 1).

•

Usage scenario: Small auditoriums.

Advanced audio API for TANDBERG Codec C60/C90:
•

You can now define custom mixes and routing.

•

Equalizers can be added to inputs and outputs.

Page 24 of 35

TANDBERG TC Software Release Notes

•

PC application for advanced audio configuration will be released in Q3.

Audio VU meter is now available in the GUI for the TANDBERG Codec C60/C90.

Support for the TANDBERG Performance Mic 20, used on the TANDBERG C20 only.

Added support for adjusting the volume on HDMI inputs (does not apply for C20).

GUI

Added support for programmable softkeys:
•

The 5 softkeys can be programmed to have different functions for idle and in call.
Currently the supported functions are:

Video sources.

Camera presets.

Speed dials.

Added support for selection of camera presets.

A display box will now appear when your call has been set on hold.

Auto complete in call dialog box.
•

Uses recent call list for auto complete

Added support for Swedish, Norwegian and Italian language.

Added support for Camera Settings as soft key when moving the camera or accessing the
“Camera control” menu

Added support for Camera Presets as soft key when moving the camera or accessing the
“Camera control” menu

API
New commands added to the API. For a description on how to use these commands please refer to the
TANDBERG Codec C60/C90 Integrators Guide.

xStatus Presets

xCommand Audio LocalInput Add

xCommand Audio LocalInput AddConnector

xCommand Audio LocalInput Remove

xCommand Audio LocalInput RemoveConnector

xCommand Audio LocalOutput Add

xCommand Audio LocalOutput AddConnector

xCommand Audio LocalOutput DisconnectInput

xCommand Audio LocalOutput Remove

xCommand Audio LocalOutput RemoveConnector

xCommand Audio LocalOutput Update

xCommand Audio RemoteOutput ConnectInput

xCommand Audio RemoteOutput DisconnectInput

xCommand Audio Setup Clear

D14502

Page 25 of 35

TANDBERG TC Software Release Notes

xCommand Video Layout Add

xCommand Video Layout Assign

xCommand Video Layout Frame Add

xCommand Video Layout Frame Remove

xCommand Video Layout Frame Update

xCommand Video Layout Remove

xCommand Video Layout RemoveAll

xCommand Video Layout Reset

xCommand Video Layout UnAssign

xCommand Audio LocalInput Update

xConfiguration Audio Input HDMI

xConfiguration Audio Output HDMI

xConfiguration Conference [1..1] AutoAnswer

xConfiguration Network [1..1] Speed

xConfiguration Network [1..1] IEEE8021X Password

xConfiguration Network [1..1] MTU

xConfiguration SIP Profile [1..1] Outbound

xConfiguration SIP Profile [1..1] Authentication [1..1] Password

xConfiguration Standby WakeupAction

xConfiguration Standby BootAction:

xConfiguration SystemUnit CallLogging Mode

xConfiguration Video Encoder Threshold60fps

xConfiguration Video Layout Scaling

xConfiguration Video Layout ScaleToFrame

xConfiguration Video Layout ScaleToFrameThreshold

xStatus Audio Output LocalOutput [5..6] Name

xStatus Audio Output LocalOutput [5..6] Loudspeaker

xStatus Audio Output LocalOutput [5..6] Channels

xStatus Audio Output LocalOutput [5..6] Connector

xStatus Audio Output LocalOutput [5..6] Input

xStatus Network [1] IPv4 MTU

xStatus Preset [1..15] Defined

xStatus Preset [1..15] Type

xStatus Preset [1..15] Description

xStatus SystemUnit Software ReleaseKey

xStatus Video Layout Site [1] Output [1..5] FamilyName

xStatus Video Layout Site [1] Output [1..5] FullFamilyName

xStatus Video Layout Site [1] Output [1..5] FamilyNumber

xStatus Video Layout Site [1] Output [1..5] GraphicName

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TANDBERG TC Software Release Notes

xStatus Video Layout Site [1] Output [1..5] GraphicNumber

xStatus Video Layout Site [1] Output [1..5] Descriptor

xStatus Video Layout Site [1] Output [1..5] DescriptorOutput

xStatus Video Layout Site [1] Output [1..5] Frame

Changes and Improvements Since Previous Version
Camera
With TC2.0.0 release the PrecisionHD 1080p camera will automatically be upgraded to software
ID40043. Included in this release is:
•

Tuning of the temporal noise filters strength to minimize trailing artifacts.

•

Fixed an issue which could cause the pan motor to loose steps when the camera was getting
very rapidly commands.

GUI:

Corrected an issue which could cause the GUI to lock up if you started dual stream at the same
time as you were prompt for a password for access to Admin Settings (ref. #65736).

Time Zone changed for Venezuela to correct value -4.30 UTC (ref. #65596).

You will no longer be prompted for a menu password if no password is set (ref. #60164)

Moved Best View from its own soft button to a selection under the new soft button presets.

If standby control is set to off, the system will now wake up again in the event of an incoming call
or a detection of a key press on the remote control, whenever the system is forced into
“Standby” using the remotes “Disconnect” button (ref. #61233).

Clock, date and TANDBERG banner will no longer be shown during camera control (ref.
#61611).

Moved the default highlight field in the phonebook to the search field (ref. #54500).

Fixed some scaling issues that could appear if you changed output resolution without rebooting
the system (ref. #60278).

Diffserv settings can now be entered using a spin box instead of a slide bar (ref. #62093).

Calling from recent call list, will now use original call rate set for that call (ref. #59609).

SIP password is no longer stored in clear text (ref. #57292).

Protocol

D14502

H.323: Added E.164 alias in the Q.931 setup message (ref. #61246).
•

This will allow the Codian GW to present a numeric number as calling number when
dialing out on ISDN.

•

This will allow the Codian MCU to use the E.164 number as matching parameter for the
feature “Display Name Override”.

H.323: Changed the behavior of the Q.931 connect message to always display the H.323ID as
the display element.

Page 27 of 35

TANDBERG TC Software Release Notes

•

This will allow the Codian MCU to always display the H.323ID as the participant overlay
text in a conference, regardless if you dial E.164 (numeric) or dialing using a URI.

SIP: Fixed an issue causing the unit to display “in audio call” whilst setting a video call on hold
(ref. #61553).

H.323: Corrected packet loss based down speeding (ref. #65405).

SIP: General stability improvements and several fixes for call on hold and call transfer.

SIP: Binary Floor Control Protocol (dual video) stability fixes (ref. #52804).

System

Corrected a memory leak which in rear conditions could cause a reboot (ref. #65743).

Corrected an issue which could cause the call LED to start blinking outside of a call (ref.
#61548).

Corrected the setting ‘IncomingMultiSiteCall’, setting this to deny will now deny incoming calls
when you are already in a point to point call (ref. #55306).

Video

Fixed composite output to correctly display the following formats: qcif, cif, w288p and 448p (ref.
#63659).

Removed a vertical visible line that could be visible on the left side of the frame, when showing a
presentation (ref. #62778).

API
API commands that have changed since previous version. For a description on how to use these
commands please refer to the TANDBERG Codec C60/C90 Integrators Guide.

System now accepts commands with a leading blank i.e. “ xConfiguration” or “ xStatus”.

Corrected an issue causing the command “xStatus H323 GateKeeper Status” to sometimes
incorrectly showing a successful registration (ref. #57334).

“xStatus Call” will no longer report “Error” outside of a call.

xCommand CallLog Clear – Can now specify LogTag.

xCcommand DTMFSend – CallId is no longer required.

xCommand Dial – CallType changed to

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TANDBERG TC Software Release Notes (TC2) TC2.1 Tc2

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