1 Thetford Refrigerator N90 Troubleshooting Fridges

User Manual: Thetford Refrigerator N90

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Thetford Fridge terminology
Product lines
•

DeLuxe line refrigerators with control knobs
All refrigerators which are supplied WITHOUT the LCD display control panel.

Manual Energy Control (MEC) Piëzo (V85)

Manual Energy Control (MEC) Electronic

Manual Energy Control (MEC) Piëzo

Manual Energy Control (MEC) Electronic
Isphording

•

DeLuxe line refrigerators with LED

Smart Energy Selection (SES) LED

•

Premium LCD line refrigerators
All refrigerators which are supplied WITH the LCD display control panel.

Either Electronic Energy Selection (EES) or Smart Energy Selection (SES) Automatic

Press the left button (mode selection switch), when you see Auto on the left
side of the display you have a SES version when not, you have an EES
version

Error code 1
AC heater current is measured to
be 75% below nominal current

Input supplied at the
fridge is stable and
included between
210V and 240V

No

AC Input issue

No

Change the fuse
(part 624030)

Yes
Check if the 5A fuse
is OK
Yes
Check if the heater
impedance is correct
(in Ohm)

Yes
Replace
Power board
SES version
part 631219
or
EES version
Part 631220

Type

Min

Max

N90-N97N98-N100N104-N109N112-N115

312Ω

380Ω

N145-N150N175-N180

218Ω

266Ω

No

Replace the AC
heater
(see Spare Parts
List)

Error code 2
DC heater current is measured to
be 75% below nominal current
Input supplied at the
fridge is stable and
included between
9.5V and 15.5V

No

DC input issue

No

Restore the
connections

No

D+ input issue

No

Change the fuse
(part 626996)

Yes
Check if all the
connections are OK
Yes
Check if the D+
input is included
between 9.5V and
15.5V
Yes
Check if the 20A
fuse is OK
Yes
Check if the heater
impedance is correct
(in Ohm)

Yes
Replace
Power board
SES version
part 631219
or
EES version
Part 631220

Type

Min

Max

N90-N97N98-N100N104-N109N112-N115

0.93Ω

1.13Ω

N145-N150N175-N180

0.88Ω

1.08Ω

No

Replace the DC
heater
(see Spare Parts
List)

Error code 3
AC heater is ON when it should be
OFF
Input supplied at the
fridge is stable and
included between
210V and 240V

No

AC input issue

Yes
Replace
Power board
SES version
part 631219
or
EES version
Part 631220

Error code 4
DC heater is ON when it should be
OFF
Input supplied at the
fridge is stable and
included between
9.5V and 15.5V

No

DC input issue

No

D+ input issue

Yes
Check if the D+
input is included
between 9.5V and
15.5V and if polarity
is correct
Yes
Replace
Power board
SES version
part 631219
or
EES version
Part 631220

Error code 5
Senses flame when gas should be
OFF
Check if the gas
valve works

No

Replace the gas
valve

Yes
Replace
Power board
SES version
part 631219
or
EES version
Part 631220

Error code 6
Senses gas output terminal ON
when should be OFF
Replace Power board:

- SES version part 631219
- EES version part 631220

Error code 7
Senses gas output terminal OFF
when should be ON
Replace Power board:

- SES version part 631219
- EES version part 631220

Error code 8
AC mains supply is below 20%
nominal
Input supplied at the
fridge is stable and
included between
210V and 240V

No

AC input issue

No

Change the fuse
(part 624030)

Yes
Check if the 5A
glass fuse is OK
Yes
Replace
Power board
SES version
part 631219
or
EES version
Part 631220

Error code 9
Gas lockout because flame
fails to ignite after 30 seconds
Check if there is
gas to the fridge

Ensure there is gas
in the cylinder & that
it is turned on along
with all isolation tops

No

Yes
Check if the gas
lights

Check if there
is a spark

No

Yes

No

Yes

Check if the spark
continues
Yes
Check if the
electrode gap is set
at about 4 mm
above the burner

No
No

No

Adjust the electrode
gap to approx. 4 mm

No

No

Replace electrode

Yes
Check electrode
connections & look
for damages

Yes
Check if the
gas valves
opens

Yes
Injector of the burner
is clean. Flame is
dense and blue.

No

Yes
Check if the gas
pressure is between
28 and 30 mb
No
Check the gas
installation

No

No
Yes

Yes

Replace
Power board
SES version
part 631219
or
EES version
Part 631220

Replace the gas
valve
Clean the burner and
the injector. Replace
the burner in case of
bad combustion
(see Spare Parts
List)

Error code 10
“No engine running” signal is
Present and control is in Manual DC
mode
To know if D+ polarity is good, select manually DC
mode engine off.
If no error code occurs, that means the D+ input is
versed.
Ensure power supply is capable to supply correct
amperage.

Input supplied at the
fridge is stable and
included between
9.5V and 15.5V

No

DC input issue

No

D+ input issue

No

Change the fuse
(part 626998)

Yes
Check if the D+
input is included
between 9.5V and
15.5V and if polarity
is correct
Yes
Check if the 20A
fuse is OK
Yes
Replace
Power board
SES version
part 631219
or
EES version
Part 631220

Error code 11
No energy source is available and
control is on AUTO mode
Please make sure that all energy sources are available
during the trial

Select all the
energies manually
and check which
error codes occur

Yes

See the description
of the other error
codes

No

Replace
Power board
SES version
part 631219

Error code 12
Supply voltage DC is out of range
(9.5V – 15.5V)

If DC mode have been selected manually, the
refrigerator is not switching automatically on another
source of energy when the engine is off

Input supplied at the
fridge is stable and
included between
9.5V and 15.5V

No

DC input issue

No

D+ input issue

No

Solar panel issue

No

Change the fuse
(part 624030)

Yes
If RV is equipped
with a solar panel.
Disconnect it and
check if the
refrigerator is OK
Yes
Issue with the solar
panel regulator or
solar panel input can
be 100% excluded
Yes
Check if the 5A fuse
is OK
Yes
Contact Thetford

Error code 13
Thermistor fails, control
automatically switches to backup
mode (BOS)

Check if thermistor
is present

No

Insert thermistor
(part 623077)

No

Plug in correctly
(5th fin from the right)

No

Connect correctly

No

Fix pins if possible

Yes
Check if the
thermistor is
plugged in correctly
Yes
Check if the wiring
loom is connected to
the power board
correctly
Yes
Check if the pins in
the wiring loom plug
present and not bent
or loose
Yes
Replace
Power board
SES version
part 631219
or
EES version
Part 631220

No

Broken wiring
harness inside the
fridge issue
Replace the
complete fridge see
the replacement
fridges overview
For the partnumber
of a warranty fridge
When a N180 is
concerned please
replace the fridge
door only
Door number
629724-07

Error code 14
Display board and power board
lost communication to each other
Input supplied at the
fridge is stable and
included between
9.5V and 15.5V

No

DC input issue

No

Change the fuse
(part 626998)

No

Restore the
connections when
not OK replace the
display board

Yes
Check if the 2A
glass fuse is OK
Yes
Check if the
connections
between the boards
are OK
Yes
Replace
Power board
SES version
part 631219
or
EES version
Part 631220
Yes
Contact Thetford

No

Broken wiring
harness inside the
fridge issue
Replace the
complete fridge see
the replacement
fridges overview
For the partnumber
of a warranty fridge
When a N180 is
concerned please
replace the fridge
door only
Door number
629724-07

Lack of performance
No error code
¾

On 12 Volts

Do the testing of the fridges on the manual mode

Check if the input at
the DC HC poles of
the Power Board is
> 13.5V

No

DC input issue

No

Replace
Power board

Yes
Check if the input at
the heater
connection to the
Power Board is
> 13V

SES version
part 631219
or
EES version
Part 631220

Yes
Check if the heater
impedance is correct
(in Ohm)

Yes

Check if the DC
heater is properly
settled
Yes
Contact Thetford

Type

Min

Max

N90-N97N98-N100N104-N109N112-N115

0.93Ω

1.13Ω

N145-N150N175-N180

0.88Ω

1.08Ω

No

No

Replace the DC
heater
(see Spare Parts
List)

Install the DC heater
properly

¾

On 230 Volts

Do the testing of the fridges on the manual mode

Check if the input
between the (+) and
the (-) at the power
board is over 230
Volts

No

AC input issue

No

Replace
Power board

Yes
Check if the input at
the heater
connection to the
Power Board is
> 215V

SES version
part 631219
or
EES version
Part 631220

Yes
Check if the heater
impedance is correct
(in Ohm)

Yes

Check if the AC
heater is properly
settled
Yes
Contact Thetford

Type

Min

Max

N90-N97N98-N100N104-N109N112-N115

312Ω

380Ω

N145-N150N175-N180

218Ω

266Ω

No

No

Replace the AC
heater
(see Spare Parts
List)

Install the AC heater
properly

¾

On Gas

Do the testing of the fridges on the manual mode

Injector of the burner
is clean. Flame is
dense and blue. Gas
pressure is between
28 and 30 mb

No

Yes
Check if the
thermistor is
properly fitted on the
5th fin from the right

Clean the burner.
Replace the burner in
case of bad
combustion
(see Spare Parts
List)

No

Install the thermistor
at the right place

No

Install a flame
diffuser
(part nr to be made)

No

Replace the
refrigerator

Yes
Check if the flame
diffuser is in the pipe
Yes
Check if the burner
is set properly in
front of the pipe

Power board
on all LCD fridges
Issue

: A not replaceable fuse (F5) is blowing on the power
boards, caused by wrong signal in circuit (f.i. short cut).

Solution

: Re-settable fuse integrated on the power board.

Implementation

: November 1st 2007

Spare part nr.

: 631219 and 631220

Compensation

: 30 minutes

Repair-instruction

: See repair instruction part
Power board old version
Underside of Top Half F5 fuse is at top centre

Modified power board with re-settable fuse shown in position

Corrosion on all
Fridges shelves
Issue

: Corrosion on all shelves

Solution

: Re-inforced coating process to prevent rusting during
life time product (7 years)

Implementation

: June 22nd 2007 for all shelves

Spare part nr.

: See spare part list

Compensation

: 5 minutes

Repair-instruction

: not included

Gas connections
Picture

Tool

Torque

Torque spanner 13mm

3 +1/-0 Nm

Torque spanner 16mm

7.5 +1/-0 Nm

Torque spanner 14mm

15 +1.5/-0 Nm

Nut solenoid GV

Burner – orifice adapter

Gas tube assy – orifice adapter

Torque spanner 11mm

10 +0.5/-0 Nm

Torque spanner 19mm

12 +2/-0 Nm

Torque spanner 8mm

1.5 +0.5/-0 Nm

Torque spanner 17mm

20 +2/ -0

Gas tube assy – V85 GV

Gas inlet tube – V85 GV

Thermocouple – V85 Gasvalve

Gas inlet tube - LCD



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