User's Guide C935 V2071784 En
User Manual: C935
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C935 Series User's Guide August 2011 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 Contents 2 Contents Safety information.......................................................................................8 Learning about the printer.........................................................................10 Printer configurations.............................................................................................................................10 Understanding the control panel............................................................................................................13 Installing options........................................................................................15 Installing internal options........................................................................................................................15 Available options ..............................................................................................................................................15 Accessing the system board to install internal options ....................................................................................16 Installing a memory card ..................................................................................................................................17 Installing a flash memory or firmware card......................................................................................................18 Installing a printer hard disk .............................................................................................................................20 Installing an internal print server or port interface card ..................................................................................21 Reinstalling the system board...........................................................................................................................23 Attaching cables......................................................................................................................................23 Loading paper and specialty media............................................................25 Setting the Paper Size and Paper Type....................................................................................................25 Configuring Universal paper settings......................................................................................................25 Loading the 520-sheet trays....................................................................................................................27 Loading the 520‑sheet trays .............................................................................................................................27 Using A5 or statement paper sizes ...................................................................................................................29 Loading the 867‑ and 1133‑sheet trays..................................................................................................30 Using the multipurpose feeder...............................................................................................................31 Linking and unlinking trays......................................................................................................................34 Linking trays ......................................................................................................................................................34 Unlinking trays ..................................................................................................................................................34 Assigning a Custom Typename..................................................................................................................34 Changing a Custom Type name........................................................................................................35 Paper and specialty media guide................................................................36 Paper guidelines......................................................................................................................................36 Paper characteristics.........................................................................................................................................36 Unacceptable paper..........................................................................................................................................37 Selecting paper .................................................................................................................................................37 Selecting preprinted forms and letterhead ......................................................................................................37 Using recycled paper ........................................................................................................................................38 Contents 3 Using letterhead......................................................................................................................................38 Using transparencies...............................................................................................................................40 Using envelopes......................................................................................................................................40 Using labels.............................................................................................................................................41 Using card stock......................................................................................................................................41 Storing paper...........................................................................................................................................42 Supported paper sizes, types, and weights.............................................................................................42 Paper sizes supported by the printer................................................................................................................42 Paper types and weights supported by the printer ..........................................................................................44 Paper types and weights supported by the finisher .........................................................................................44 Supported finishing features ............................................................................................................................45 Printing......................................................................................................48 Installing printer software.......................................................................................................................48 Printing a document from Windows.......................................................................................................48 Printing a document from a Macintosh computer..................................................................................48 Printing confidential and other held jobs................................................................................................48 Holding jobs in the printer ................................................................................................................................48 Printing confidential and other held jobs from Windows.................................................................................49 Printing confidential and other held jobs from a Macintosh computer ...........................................................50 Printing from a USB flash memory device...............................................................................................51 Printing information pages......................................................................................................................52 Printing a menu settings page ..........................................................................................................................52 Printing a network setup page..........................................................................................................................52 Printing a font sample list .................................................................................................................................53 Printing a directory list......................................................................................................................................53 Printing the print quality test pages .................................................................................................................53 Canceling a print job................................................................................................................................54 Canceling a print job from the control panel....................................................................................................54 Canceling a print job from the Windows taskbar .............................................................................................54 Canceling a print job from the Windows desktop ............................................................................................54 Canceling a print job from Mac OS 9 ................................................................................................................54 Canceling a print job from Mac OS X ................................................................................................................55 Printing in black and white......................................................................................................................55 Using Max Speed and Max Yield.............................................................................................................55 Clearing jams..............................................................................................56 Avoiding jams..........................................................................................................................................56 Understanding jam numbers and locations............................................................................................56 200–203 paper jams................................................................................................................................58 Contents 4 230–231 paper jams................................................................................................................................58 241 paper jam.........................................................................................................................................60 242–244 paper jams................................................................................................................................61 250 paper jam.........................................................................................................................................64 280–282 paper jams................................................................................................................................65 283–284 and 287–288 paper jams..........................................................................................................66 284–286 paper jams................................................................................................................................68 289 staple jam.........................................................................................................................................69 Understanding printer menus....................................................................73 Menus list................................................................................................................................................73 Supplies menu.........................................................................................................................................74 Paper menu.............................................................................................................................................75 Default Source menu ........................................................................................................................................75 Paper Size/Type menu ......................................................................................................................................75 Configure MP menu..........................................................................................................................................77 Substitute Size menu ........................................................................................................................................78 Paper Texture menu .........................................................................................................................................78 Paper Loading menu .........................................................................................................................................79 Custom Types menu .........................................................................................................................................80 Universal Setup menu.......................................................................................................................................80 Bin Setup menu.................................................................................................................................................81 Reports menu..........................................................................................................................................82 Reports menu ...................................................................................................................................................82 Settings menu..........................................................................................................................................84 Setup menu.......................................................................................................................................................84 Finishing menu..................................................................................................................................................88 Quality menu ....................................................................................................................................................90 Utilities menu....................................................................................................................................................93 PDF menu..........................................................................................................................................................95 PostScript menu................................................................................................................................................96 PCL Emul menu .................................................................................................................................................96 PPDS menu........................................................................................................................................................99 HTML menu ....................................................................................................................................................100 Image menu ....................................................................................................................................................101 Security menu.......................................................................................................................................102 Network/Ports menu.............................................................................................................................102 TCP/IP menu ...................................................................................................................................................102 IPv6 menu .......................................................................................................................................................103 Wireless menu ................................................................................................................................................104 Standard Network and Network menus...................................................................................................104 Contents 5 Standard USB and USB menus .................................................................................................................106 Serial menu ..............................................................................................................................................107 NetWare menu ...............................................................................................................................................110 AppleTalk menu ..............................................................................................................................................110 LexLink menu ..................................................................................................................................................111 USB Direct menu.............................................................................................................................................111 Help menu.............................................................................................................................................111 Understanding printer messages..............................................................112 List of status and error messages..........................................................................................................112 Maintaining the printer............................................................................129 Cleaning the exterior of the printer......................................................................................................129 Storing supplies.....................................................................................................................................129 Conserving supplies...............................................................................................................................129 Checking the status of supplies.............................................................................................................130 Checking the status of supplies from the control panel .................................................................................130 Printing a menu settings page ........................................................................................................................130 Checking the status of supplies from a network computer ............................................................................130 Ordering supplies..................................................................................................................................130 Ordering toner cartridges ...............................................................................................................................130 Ordering photoconductors .............................................................................................................................131 Ordering staple cartridges ..............................................................................................................................131 Ordering a waste toner box ............................................................................................................................131 Replacing supplies.................................................................................................................................132 Replacing the waste toner box .......................................................................................................................132 Cleaning the printhead lenses ........................................................................................................................137 Replacing a photoconductor...........................................................................................................................141 Replacing a toner cartridge.............................................................................................................................144 Recycling Lexmark products..................................................................................................................146 Moving the printer................................................................................................................................146 Before moving the printer ..............................................................................................................................146 Moving the printer to another location..........................................................................................................147 Setting the printer up in a new location .........................................................................................................147 Shipping the printer ........................................................................................................................................148 Administrative support............................................................................149 Adjusting the brightness or contrast of the display..............................................................................149 Disabling control panel menus..............................................................................................................149 Adjusting Power Saver..........................................................................................................................149 Restoring the factory default settings...................................................................................................150 Contents 6 Encrypting the printer hard disk............................................................................................................150 Locking the control panel menus using the Embedded Web Server.....................................................151 Locking the entire printer......................................................................................................................151 Modifying confidential print settings....................................................................................................152 Supporting IPSec...................................................................................................................................152 Supporting SNMPv3..............................................................................................................................152 Using 802.1x authentication.................................................................................................................153 Creating an administrative password....................................................................................................154 Using Secure mode................................................................................................................................154 Troubleshooting.......................................................................................155 Checking an unresponsive printer.........................................................................................................155 Door A will not shut properly................................................................................................................155 Solving printing problems.....................................................................................................................156 Multiple‑language PDFs do not print..............................................................................................................156 Control panel display is blank or displays only diamonds...............................................................................156 Error message about reading USB drive appears ...........................................................................................156 Jobs do not print .............................................................................................................................................156 Confidential and other held jobs do not print ................................................................................................157 Job takes longer than expected to print .........................................................................................................158 Job prints from the wrong tray or on the wrong paper..................................................................................158 Incorrect characters print ...............................................................................................................................158 Tray linking does not work..............................................................................................................................158 Large jobs do not collate.................................................................................................................................159 Unexpected page breaks occur.......................................................................................................................159 Solving option problems........................................................................................................................159 Option does not operate correctly or quits after it is installed ......................................................................159 Drawers...........................................................................................................................................................160 Finisher ...........................................................................................................................................................160 Flash memory card .........................................................................................................................................161 Hard disk with adapter ...................................................................................................................................161 Internal print server........................................................................................................................................161 Memory card ..................................................................................................................................................161 USB/parallel interface card.............................................................................................................................161 Solving paper feed problems.................................................................................................................161 Paper frequently jams.....................................................................................................................................161 Print jobs are not routed to the booklet‑maker bin .......................................................................................162 Paper jam message remains after jam is cleared ...........................................................................................162 Page that jammed does not reprint after you clear the jam ..........................................................................162 Solving print quality problems..............................................................................................................163 Isolating print quality problems......................................................................................................................163 Contents 7 Blank pages .....................................................................................................................................................164 Characters have jagged or uneven edges .......................................................................................................164 Clipped images................................................................................................................................................164 Dark lines ........................................................................................................................................................164 Gray background.............................................................................................................................................165 Incorrect margins............................................................................................................................................165 Light colored line, white line, or incorrectly colored line ...............................................................................166 Paper curl........................................................................................................................................................166 Print irregularities ...........................................................................................................................................166 Print is too dark ..............................................................................................................................................167 Print is too light...............................................................................................................................................168 Repeating defects ...........................................................................................................................................169 Skewed print...................................................................................................................................................169 Solid color pages .............................................................................................................................................169 Toner fog or background shading appears on the page .................................................................................169 Toner rubs off .................................................................................................................................................170 Toner specks ...................................................................................................................................................170 Transparency print quality is poor..................................................................................................................171 Uneven print density ......................................................................................................................................171 Solving color quality problems..............................................................................................................171 FAQ about color printing ................................................................................................................................171 Contacting Customer Support...............................................................................................................174 Notices.....................................................................................................175 Edition notice........................................................................................................................................175 Industry Canada notices........................................................................................................................177 Power consumption..............................................................................................................................184 Index........................................................................................................188 Safety information 8 Safety information Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. CAUTION—POTENTIAL INJURY: The printer weighs 201 lbs (91.2 kg), and requires at least four people or a properly rated mechanical handling system to lift it safely. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports. This product uses a laser. CAUTION—POTENTIAL INJURY: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. This symbol indicates the presence of a hot surface or component. CAUTION—HOT SURFACE: To reduce the risk of injury from a hot component, allow the surface to cool before touching it. This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. CAUTION—POTENTIAL INJURY: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going to the printer. CAUTION—POTENTIAL INJURY: Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going into the printer. CAUTION—POTENTIAL INJURY: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. CAUTION—POTENTIAL INJURY: If installing a flash memory or firmware card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. CAUTION—POTENTIAL INJURY: If installing a printer hard disk after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. CAUTION—POTENTIAL INJURY: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Safety information 9 CAUTION—POTENTIAL INJURY: The printer weighs 91.2 kg (201 lb); therefore, it requires at least four people or a properly rated mechanical handling system to lift it safely. Use the handholds on the sides of the printer to lift it, and make sure your fingers are not under the printer when you set it down. Disconnect all cords and cables from the printer before moving it. Learning about the printer Learning about the printer Printer configurations All printer models have standard network capability. Basic model 1 Standard exit bin 2 Control panel 3 Standard 520‑sheet tray (Tray 1) 4 Multipurpose feeder 5 Duplex unit 10 Learning about the printer Configured models 1 Standard exit bin 2 Control panel 3 Standard 520‑sheet tray (Tray 1) 4–6 The High capacity feeder holds 2520 sheets and includes: • 4—520‑sheet tray (Tray 2) • 5—867‑sheet tray (Tray 3) • 6—1133‑sheet tray (Tray 4) 7 Multipurpose feeder 8 Duplex unit 1 Standard exit bin 2 Control panel 11 Learning about the printer 3 4‑6 Standard 520‑sheet tray (Tray 1) The Tandem tray module (TTM) holds 1560 sheets and includes: • 4—520‑sheet tray (Tray 2) • 5—520‑sheet tray (Tray 3) • 6—520‑sheet tray (Tray 4) 7 Multipurpose feeder 8 Duplex unit Fully configured model 1 Horizontal transport unit (HTU) 2 Control panel 3 Finisher 4 Finisher standard bin 5 Finisher bin 1 6 Finisher bin 2 (booklet‑maker) 7 Standard 520‑sheet tray (Tray 1) 8–10 The High capacity feeder includes: • 8—520‑sheet tray (Tray 2) • 9—867‑sheet tray (Tray 3) • 10—1133‑sheet tray (Tray 4) 11 Multipurpose feeder 12 Learning about the printer 12 13 Duplex unit Note: The finisher shown above is the booklet finisher. The standard finisher is not shown. Understanding the control panel Control panel item Description 1 Display Shows messages and pictures that communicate the status of the printer 2 Indicator light Indicates the printer status: • • • • Off—The power is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle. Solid red—Operator intervention is needed. 3 Keypad Enter numbers or symbols on the display. 4 Navigation buttons Press or Press or 5 to scroll through values or text that roll to another screen. Select Press 6 to scroll through menu lists. Stop to initiate action on a menu item. Stops all printer activity A list of options is offered once Stopped appears on the display. 7 Menu Opens the menu index Note: The menus are available only when the printer is in the Ready state. Learning about the printer Control panel item 14 Description 8 USB Direct interface Use this port to connect a USB flash memory device to the printer. You can print from the connected device. 9 Back Returns the display to the previous screen Installing options 15 Installing options Installing internal options CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going to the printer. You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available options Memory cards • Printer memory • Flash memory • Fonts Firmware cards • Bar Code and Forms • IPDS and SCS/TNe • PrintCryptionTM • PRESCRIBE Other internal options • Printer hard disk • RS‑232 serial interface card • Parallel 1284‑B interface card • MarkNetTM N8000 Series Internal Print Servers Installing options 16 Accessing the system board to install internal options CAUTION—SHOCK HAZARD: Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going into the printer. Note: This operation requires a #2 Phillips screwdriver. 1 Remove the cover and system board. a Turn the screws on the cover counterclockwise, and then remove them. b Gently pull the cover and system board away from the printer, and then remove it. 2 Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Installing options 1 Firmware and flash memory card connectors 2 Memory card connector 3 Internal print server connector 4 Hard disk connector 17 Installing a memory card CAUTION—SHOCK HAZARD: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. An optional memory card can be purchased separately and attached to the system board. To install the memory card: 1 Access the system board. 2 Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. 3 Open the memory card connector latches. Installing options 18 4 Align the notches on the memory card with the ridges on the connector. 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. 6 Reinstall the system board. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If installing a flash memory or firmware card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the system board. 2 Unpack the card. Note: Avoid touching the connection points along the edge of the card. Installing options 3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. 1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reinstall the system board. 19 Installing options 20 Installing a printer hard disk CAUTION—SHOCK HAZARD: If installing a printer hard disk after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning—Potential Damage: System board electrical components and hard disks are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components, connectors, or the hard disk. Note: A #2 Phillips screwdriver is needed to attach the hard disk to the mounting plate. 1 Access the system board. 2 Remove the mounting plate, hard disk, ribbon cable, and attachment screws from the package. 3 Attach the ribbon cable to the hard disk. 4 Attach the mounting plate to the hard disk with the screws. Installing options 21 5 Press the ribbon cable connector into the hard disk connector on the system board. 6 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. 7 Reinstall the system board. Installing an internal print server or port interface card CAUTION—SHOCK HAZARD: Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going into the printer. Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Note: A #2 Phillips screwdriver is needed to install an internal print server or port interface card. Installing options 22 An internal print server allows connection from the printer to the local area network (LAN). An optional port interface card expands the ways the printer can connect to a computer or external print server. 1 Access the system board. 2 Unpack the internal print server or port interface card. 3 Remove the metal plate on the system board tray that covers the connector slot and save the metal plate. 4 Align the connector on the internal print server or port interface card with the connector on the system board. Note: The cable connectors on the side of the optional card must fit through the opening in the faceplate. 5 Push the internal print server or port interface card firmly into the card connector on the system board. 6 Insert a screw into the hole on the right side of the connector slot. Gently tighten the screw to secure the card to the system board tray. 7 Reinstall the system board. Installing options 23 Reinstalling the system board Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Note: This operation requires a #2 Phillips screwdriver. 1 Gently insert the system board into the printer. 2 Replace the cover screws, and then turn them clockwise. 3 Tighten the screws firmly. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. Match the appropriate Ethernet cable to the Ethernet port. Installing options 1 USB port 2 Ethernet port 24 Loading paper and specialty media 25 Loading paper and specialty media This section explains how to load the 520-, 867-, and 1133-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually. The factory default Paper Type setting is Plain Paper. The Paper Type setting must be set manually for all trays that do not contain plain paper. 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press repeatedly until Paper Menu appears, and then press 4 Press repeatedly until Paper Size/Type appears, and then press 5 Press repeatedly until the correct tray appears, and then press 6 Press repeatedly until 7 Press or . . . appears next to the correct size, and then press . repeatedly until the correct Paper Type setting appears, and then press . Submitting Selection appears. Configuring Universal paper settings The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu. Then, specify all of the following Universal size settings for your paper: • Units of measure (inches or millimeters) • Portrait Height and Portrait Width • Feed Direction Note: The smallest supported Universal size is 100 x 148 mm (3.9 x 5.8 in.); the largest is 305 x 483 mm (11.7 x 19 in.). Specify a unit of measurement 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press repeatedly until Paper Menu appears, and then press 4 Press repeatedly until Universal Setup appears, and then press . . Loading paper and specialty media 26 5 Press repeatedly until Units of Measure appears, and then press 6 Press repeatedly until . appears next to the correct unit of measure, and then press . Submitting Selection appears, followed by the Universal Setup menu. Specify the paper height and width Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet. 1 From the Universal Setup menu, press and then press repeatedly until Portrait Width or Portrait Height appears, . Note: Select Portrait Height to adjust the paper height setting or Paper Width to adjust the paper width setting. 2 Press to decrease the setting or to increase the setting, and then press . Submitting Selection appears, followed by the Universal Setup menu. Specify a feed direction Short Edge is the factory default setting for feed direction for Universal paper settings. The Feed Direction menu will not appear from the Universal Setup menu unless Long Edge is an available setting. If necessary, specify whether the short or long edge of the paper will enter the printer first. 1 From the Universal Setup menu, press 2 Press repeatedly until repeatedly until Feed Direction appears, and then press appears next to the correct feed direction, and then press Submitting Selection appears. . . Loading paper and specialty media 27 Loading the 520-sheet trays The Size Sensing setting is only available for A5- and statement-size paper. Loading the 520‑sheet trays The printer has a standard 520‑sheet tray (Tray 1), and it may have one or more optional 520‑sheet trays. All 520‑sheet trays support the same paper sizes and types. Paper may be loaded in the trays in either the long‑edge or short‑edge orientation. 1 Grasp the handle, and pull the tray out. 2 Squeeze the width guide tabs together as shown, and move the width guide to the correct position for the paper size being loaded. Loading paper and specialty media 28 3 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guides. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the recommended print side faceup. Load the paper in either the long‑edge or short‑edge orientation as shown below: Notes: • Load sizes larger than A4 in the short‑edge orientation. • Paper must be loaded in the short‑edge orientation to create booklets if the optional booklet finisher is installed. Long‑edge orientation Short‑edge orientation 6 Make sure the paper guides are secure against the edges of the paper. Loading paper and specialty media 29 7 Align the tray, and insert it. 8 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting for the tray from the control panel. Using A5 or statement paper sizes The printer trays cannot distinguish between A5‑ (148 x 210 mm) and statement‑size (140 x 216 mm) paper when both sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either A5‑ or statement‑size paper in the paper trays, but not both. Note: The multipurpose feeder does not use auto‑size sensing and can support both A5‑ and statement‑size print jobs. The Size Sensing setting does not affect the multipurpose feeder settings. 1 Load either A5‑ or statement‑size paper in a paper tray. 2 Make sure the printer is turned off. 3 From the control panel, press and hold and while turning the printer on. 4 Release both buttons when Performing Self Test appears. The printer performs its power‑on sequence, and then CONFIG MENU appears. 5 Press repeatedly until SIZE SENSING appears, and then press 6 Press repeatedly until appears next to the tray in which the paper is loaded, and then press 7 Press repeatedly until Auto appears, and then press . . . The Statement/A5 menu appears. 8 Press repeatedly until appears next to Sense Statement or Sense A5, and then press Submitting Selection appears. 9 Press until Exit Config Menu appears, and then press . The printer performs its power‑on sequence, and then Ready appears. . Loading paper and specialty media 30 Loading the 867‑ and 1133‑sheet trays Although the 867-sheet tray and the 1133-sheet tray are different in appearance, they support the same paper sizes and types and require the same process for loading paper. Use these instructions to load paper in either tray: 1 Grasp the handle, and open the tray. 2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. 3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Loading paper and specialty media 31 4 Load the paper stack with the recommended print side faceup. 5 Make sure the paper guides are secure against the edges of the paper. 6 Insert the tray into the printer. 7 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting for the tray from the control panel. Using the multipurpose feeder 1 Paper guides 2 Size indicators 3 Stack height limiter Loading paper and specialty media 32 1 Pull the multipurpose feeder tray down. 2 Grasp the extension, and gently pull it out until it is fully extended. 3 Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface. Note: Avoid touching the print side of the transparencies. Be careful not to scratch them. • Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Loading paper and specialty media 33 4 Load the paper, and then adjust the paper guides so that they lightly touch the edges of the paper stack. • Load letter, A4, and transparencies with the recommended print side facedown and the long edge of the paper entering the printer first. • Load A3, A5, B4, folio, legal, and statement paper with the recommended print side facedown and the short edge of the paper entering the printer first. Notes: – Adjust the additional paper guide to accommodate SRA3 and 12 x 19 paper sizes. – Do not exceed the maximum stack height by forcing paper under the stack height limiter. • Load envelopes with the flap side up. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. Note: Load only one size and type of paper at a time. 5 Make sure the paper is as far into the multipurpose feeder as it will go with very gentle pushing. Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. 6 From the control panel, set the Paper Size and Paper Type. Loading paper and specialty media 34 Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked. The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu. The Paper Type setting must be set for all trays from the Paper Type menu. The Paper Type menu and the Paper Size menu are both available from the Paper Size/Type menu. Unlinking trays Unlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type ) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type , or define your own custom name. • Paper Size (for example: letter, A4, statement) Load a different paper size to change the Paper Size setting for a tray automatically. Paper Size settings for the multipurpose feeder are not automatic; they must be set manually from the Paper Size menu. Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be properly processed if an inaccurate Paper Type is selected. Assigning a Custom Type name Assign a Custom Type name to a tray to link or unlink it. Associate the same Custom Type name to each tray that you want to link. Only trays with the same custom names assigned will link. 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press repeatedly until Paper Menu appears, and then press 4 Press repeatedly until Paper Size/Type appears, and then press 5 Press repeatedly until appears next to the name of the tray, and then press The Paper Size menu appears. 6 Press again. The Paper Type menu appears. . . . Loading paper and specialty media 7 Press repeatedly until 35 Custom Type or another custom name appears, and then press . Submitting selection appears, followed by Paper Menu. 8 Verify that the correct Paper Type is associated with the custom name. Note: Plain Paper is the factory default Paper Type associated with all Custom Type names and user‑defined custom names. a From the Paper menu, press b Press repeatedly until and then press repeatedly until Custom Types appears, and then press . appears next to the custom paper type name you selected in step 7 on page 35, . c Press repeatedly until appears next to the Paper Type setting you want, and then press Submitting selection appears. . Changing a Custom Type name You can use the Embedded Web Server or MarkVisionTM to define a name other than Custom Type for each of the custom paper types that are loaded. When a Custom Type name is changed, the menus display the new name instead of Custom Type . To change a Custom Type name from the Embedded Web Server: 1 Open a Web browser. Note: The computer must be connected to the same network as the printer. 2 In the address bar, type the IP address of the network printer (for example,192.264.263.17). 3 Press Enter. 4 From the navigation panel of the initial page, click Configuration. 5 Click Paper Menu. 6 Click Custom Name. 7 Type a name for the paper type in a Custom Name box. Note: This custom name will replace a custom type name under the Custom Types and Paper Size/Type menus. 8 Click Submit. Submitting Selection appears. 9 Click Custom Types. Custom Types appears, followed by your custom name. 10 Select a Paper Type setting from the picklist next to your custom name. 11 Click Submit. Submitting Selection appears. Paper and specialty media guide 36 Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m2 (16 to 58 lb bond) grain long. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 (24 lb) or heavier paper. Note: Duplex is supported only for 63 g/m2–170 g/m2 (17 lb–45 lb bond) paper. Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points; however, smoothness between 150 and 200 Sheffield points produces the best print quality. Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance. Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period. Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper. For 60 to 135 g/m2 (16 to 36 lb bond) paper, grain long paper is recommended. For papers heavier than 135 g/m 2, grain short is recommended. Paper and specialty media guide 37 Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms. • • • • • Coated papers (erasable bond), synthetic papers, thermal papers Rough‑edged, rough or heavily textured surface papers, or curled papers Recycled papers that fail EN12281:2002 (European) Paper weighing less than 60 g/m2 (16 lb) Multiple‑part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble‑free printing. To help avoid jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended print side of the paper. This information is usually indicated on the paper package. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, types, or weights in the same source; mixing results in jams. • Do not use coated papers unless they are specifically designed for electrophotographic printing. Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead: • Use grain long for 60 to 90 g/m2 weight paper. • Use only forms and letterhead printed using an offset lithographic or engraved printing process. • Avoid papers with rough or heavily textured surfaces. Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier. Paper and specialty media guide 38 Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Using recycled paper As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement can be made that all recycled paper will feed well. Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper. • • • • Low moisture content (4–5%) Suitable smoothness (100–200 Sheffield units) Suitable sheet-to-sheet coefficient of friction (0.4–0.6) Sufficient bending resistance in the direction of feed Recycled paper, paper of lower weight (<60 gm2/16 lb bond) and/or lower caliper (<3.8 mils/0.1 mm), and paper that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems. Using letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Page orientation is important when printing on letterhead. Use the following sections to determine which direction to load the letterhead in each paper source: Loading letterhead in the multipurpose feeder Note: Place the letterhead facedown in the multipurpose feeder with the long edge of the paper entering the printer first. Paper and specialty media guide 39 Loading letterhead in the 520‑sheet trays Long‑edge orientation Without finisher With finisher installed Short‑edge orientation Without finisher With finisher installed Loading letterhead in the 867‑sheet tray Without finisher With finisher installed Paper and specialty media guide 40 Loading letterhead in the 1133‑sheet tray Without finisher With finisher installed Using transparencies Print samples on the transparencies being considered for use before buying large quantities. When printing on transparencies: • From MarkVision Professional, Print Properties, or the control panel, set the Paper Type to Transparency. • Feed transparencies from the standard tray or the multipurpose feeder. • Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure transparencies are able to withstand temperatures up to 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions. • Use transparencies that are 0.12–0.14 mm (4.8–5.4 mil) in thickness or 161–179 g/m2 in weight. Print quality and durability depend on the transparencies used. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A8240 for letter‑size transparencies. Using envelopes Print samples on the envelopes being considered for use before buying large quantities. When printing on envelopes: • From the control panel, set the Paper Source based on the source in use. From MarkVision Professional, Print Properties, or the control panel, set the Paper Type to Envelope, and select the envelope size. • Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the envelopes can withstand temperatures up to 230°C (446°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions. • For the best performance, use envelopes made from 90 g/m2 (24 lb bond) paper. Use up to 105 g/m2 (28 lb bond) weight for envelopes as long as the cotton content is 25% or less. All‑cotton envelopes must not exceed 90 g/m2 (24 lb bond) weight. • Use only new envelopes. • To optimize performance and minimize jams, do not use envelopes that: – Have excessive curl or twist – Are stuck together or damaged in any way Paper and specialty media guide – – – – – – – 41 Have windows, holes, perforations, cutouts, or embossing Have metal clasps, string ties, or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough, cockle, or laid finishes • Adjust the width guide to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes. Using labels Print samples on the labels being considered for use before buying large quantities. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: • From MarkVision Professional, Print Properties, or the control panel, set the Paper Type to Labels. • Use only letter, A4, or legal‑size label sheets. • Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that label adhesives, face sheet (printable stock), and topcoats can withstand temperatures up to 230°C (446°F) and pressure up to 25 psi without delaminating, oozing around the edges, or releasing hazardous fumes. Do not use vinyl labels. • Do not use labels with slick backing material. • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties. • Do not use labels with exposed adhesive. • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label. • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty. • If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and use a non‑oozing adhesive. • Portrait orientation works best, especially when printing bar codes. Using card stock Card stock is heavy, single‑ply print media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities. When printing on card stock: • From MarkVision Professional, or the control panel: 1 Set the Paper Type to Card Stock. 2 Select a Card Stock Texture setting. Paper and specialty media guide 42 • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 230°C (446°F) without releasing hazardous emissions. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi‑liquid and volatile components into the printer. • Use grain long card stock when possible. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%. • Store paper in cartons when possible, on a pallet or shelf, rather than on the floor. • Store individual packages on a flat surface. • Do not store anything on top of individual paper packages. Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: To use a paper size that is unlisted, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide. Paper sizes supported by the printer Paper size Dimensions A3 297 x 420 mm (11.7 x 16.5 in.) A4 210 x 297 mm (8.3 x 11.7 in.) A51 148 x 210 mm (5.8 x 8.3 in.) Executive 184 x 267 mm (7.3 x 10.5 in.) 520‑sheet trays (standard or optional) High capacity feeder Multipurpose feeder Duplex unit X X X X X 1 The printer cannot simultaneously sense A5 and statement paper sizes. From the Size Sensing menu, specify which size you want the printer to detect. This setting applies to all automatic trays except the multipurpose feeder. The multipurpose feeder can support both sizes. 2 Measurements apply to simplex (one‑sided) printing only. For duplex (two‑sided) printing, the minimum size is 140 x 148 mm (5.5 x 5.8 in.) and the maximum size is 297 x 432 mm (11.7 x 17 in.). Paper and specialty media guide 43 Paper size Dimensions 520‑sheet trays (standard or optional) High capacity feeder Multipurpose feeder Duplex unit Folio 216 x 330 mm (8.5 x 13 in.) X JIS B4 257 x 364 mm (10.1 x 14.3 in.) X JIS B5 182 x 257 mm (7.2 x 10.1 in.) Legal 216 x 356 mm (8.5 x 14 in.) Letter 216 x 279 mm (8.5 x 11 in.) Statement1 140 x 216 mm (5.5 x 8.5 in.) X Tabloid 279 x 432 mm (11 x 17 in.) X Universal 100 x 148 mm (3.9 x 5.8 in.) up to 305 x 483 mm (11.7 x 19 in.)2 X X 7 3/4 Envelope (Monarch) 98 x 191 mm (3.9 x 7.5 in.) X X X B5 Envelope 176 x 250 mm (6.9 x 9.8 in.) X X X C5 Envelope 162 x 229 mm (6.4 x 9 in.) X X X 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) X X X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X X DL Envelope 110 x 220 mm (4.3 x 8.7 in.) X X X X X 1 The printer cannot simultaneously sense A5 and statement paper sizes. From the Size Sensing menu, specify which size you want the printer to detect. This setting applies to all automatic trays except the multipurpose feeder. The multipurpose feeder can support both sizes. 2 Measurements apply to simplex (one‑sided) printing only. For duplex (two‑sided) printing, the minimum size is 140 x 148 mm (5.5 x 5.8 in.) and the maximum size is 297 x 432 mm (11.7 x 17 in.). Paper and specialty media guide 44 Paper types and weights supported by the printer The printer engine supports 60–220 g/m2 (16–60 lb) paper weights. The duplex unit supports 63–170 g/m2 (17–45 lb) paper weights. Paper type 520‑sheet trays High capacity feeder Glossy paper X X Paper labels* X X Multipurpose feeder Duplex unit Plain Paper Bond Letterhead Preprinted Colored Paper Card stock X Transparencies Envelopes * X X X X Vinyl labels are not supported. Paper types and weights supported by the finisher Use this table to determine the possible output destinations of print jobs which use supported paper types and weights. The paper capacity of each output bin is listed in parentheses. Paper capacity estimations are calculated based on 75 g/m2 (20 lb) paper. The Finisher standard bin and Bin 1 support 60–220 g/m2 (16–60 lb) paper weights. Bin 2 (booklet‑maker) supports 60– 90 g/m2 (16–24 lb) paper weights plus one additional cover weighted up to 220 g/m2 (60 lb). Paper type Horizontal transport Finisher standard unit bin (500 sheets) Bin 1 (1500/3000 sheets)* Bin 2 (300 sheets) (50 sheets) Plain Paper Bond Letterhead Preprinted Colored Paper Card stock * Bin 1 of the booklet finisher supports 1500 sheets. Bin 1 of the standard finisher supports 3000 sheets. Paper and specialty media guide Paper type 45 Horizontal transport Finisher standard unit bin (500 sheets) Bin 1 (1500/3000 sheets)* Bin 2 Glossy paper X X Labels X X Transparencies X X X X (300 sheets) (50 sheets) Envelopes * X Bin 1 of the booklet finisher supports 1500 sheets. Bin 1 of the standard finisher supports 3000 sheets. Supported finishing features 1 Horizontal transport unit 2 Finisher standard bin 3 Finisher bin 1 4 Finisher bin 2 (booklet‑maker) Notes: • The finisher shown above, is the booklet finisher. Bin 2 is available only when the booklet finisher is installed. • All paper capacities are based on 75 g/m2 (20 lb) paper. Horizonal transport unit • The paper capacity is 50 sheets. • Finishing options are not supported in this bin. Paper and specialty media guide 46 • Envelopes are routed here. • Universal paper is routed here when it is longer than 483 mm (19 in.) or shorter than 148 mm (5.8 in.). Finisher standard bin • The paper capacity is 500 sheets. • Envelopes and executive‑size paper are not supported in this bin. • Finishing options are not supported in this bin. Bin 1 • The paper capacity is 3000 sheets when the standard finisher is installed. • The paper capacity is 1500 sheets when the booklet finisher is installed. Bin 1 finishing features Size Punch* Offset Single/double staple Double dual staple X X X X A3 A4 A5 X Executive Folio X X JIS B4 X JIS B5 X Legal X X Letter Statement X X X Tabloid X Universal Envelopes (any size) X X * For the Universal paper size, the finishing edge must X X be at least 9 in. (229 mm) for a 3‑hole punch and 10 in. (254 mm) for a 4‑hole punch. Punch—Two‑, three‑, or four‑hole punch settings Single staple—One staple Double staple—Two staples Double dual staple—Two sets of two staples. This setting is supported only for widths between 8 in. (203 mm) and 11.7 in. (297 mm) with lengths between 7.2 in. (182 mm) and 17 in. (432 mm). Paper and specialty media guide 47 Bin 2 (booklet‑maker) Bin 2 is available only when the booklet finisher is installed. The paper capacity of Bin 2 (booklet‑maker) is 300 sheets or 20 sets of 15‑sheet booklets. Bin 2 finishing features Size Bi fold Booklet fold Saddle staple A5 X X X Executive X X X X X X X X X Universal X X X Envelopes (any size) X X X A3 A4 (only SEF) Folio JIS B4 JIS B5 Legal Letter (only SEF) Statement Tabloid SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold—Each page is individually folded and stacked separately. Booklet fold—A multiple-page job is folded along the center into a single booklet. Saddle staple—A booklet‑fold print job is stapled along the center fold. Printing 48 Printing This chapter covers printing, printer reports, and job cancellation. The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing paper." Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. For more information, see the Setup sheet or Setup Guide that shipped with the printer or click Install printer and software on the Software and Documentation CD. When Print is chosen from a software application, a dialog representing the printer driver opens. Click Properties, Preferences, Options, or Setup from the initial Print dialog to open Print Properties and see all of the available printer settings that may be changed. If a feature in Print Properties is unfamiliar, open the online Help for more information. Note: Print settings selected from the driver override the default settings selected from the control panel. Printing a document from Windows 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Adjust the settings. 4 Click OK. 5 Click OK or Print. Printing a document from a Macintosh computer 1 With a document open, choose File > Print. 2 From the Copies & Pages or General pop‑up menu, adjust the settings. 3 Click OK or Print. Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer, you can specify in the Print Properties that you want the printer to hold the job in memory until you start the job from the control panel. All print jobs that can be initiated by the user at the printer are called held jobs. Note: Confidential, Repeat, Reserve, and Verify print jobs may be deleted if the printer requires extra memory to process additional held jobs. Printing 49 Job type Description Confidential When you send a Confidential print job to the printer, you must create a PIN in Print Properties. The PIN must be four digits using the numbers 0–9. The job is held in printer memory until you enter the PIN from the control panel and choose to print or delete the job. Repeat When you send a Repeat print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory. Reserve When you send a Reserve print job, the printer does not print the job immediately. It stores the job in memory so you can print the job later. The job is held in memory until you delete it from the Held Jobs menu. Verify When you send a Verify print job, the printer prints one copy and holds the remaining copies in printer memory. Verify lets you examine the first copy to see if it is satisfactory before printing the remaining copies. Once all copies are printed, the job is automatically deleted from printer memory. Printing confidential and other held jobs from Windows 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Other Options, and then click Print and Hold. 4 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job, also enter a four‑digit PIN. 5 Click OK or Print, and then go to the printer to release the job. 6 From the control panel, press repeatedly until Held jobs appears, and then press 7 Press repeatedly until appears next to your user name, and then press 8 Press repeatedly until appears next to the job type or job name, and then press . . . If you selected a job name, proceed to step 10 on page 49. 9 After selecting your job type, use the keypad to enter your PIN. If you enter an invalid PIN, the Invalid PIN screen appears. • To re‑enter the PIN, make sure • To cancel the PIN, press Try again appears, and then press repeatedly until . Cancel appears, and then press . 10 Press repeatedly until appears next to the job you want to print, and then press 11 Press repeatedly until appears next to the number of copies you want to print, and then press . . Note: Use the keypad to enter a number if necessary. Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. Printing 50 Printing confidential and other held jobs from a Macintosh computer 1 With a document open, choose File > Print. 2 From the Copies & Pages or General pop‑up menu, choose Job Routing. a When using Mac OS 9 if Job Routing is not a choice from the pop‑up menu, choose Plug‑in Preferences > Print Time Filters. b Turn down the disclosure triangle to the left of Print Time Filters, and choose Job Routing. 3 From the radio group, select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job, also enter a four‑digit PIN. 4 Click OK or Print, and then go to the printer to release the job. 5 From the control panel, press until Held jobs appears, and then press 6 Press until appears next to your user name, and then press 7 Press until appears next to your job, and then press . . . 8 For confidential jobs, use the numeric keypad to enter your PIN. If you enter an invalid PIN, the Invalid PIN screen appears. • To re‑enter the PIN, make sure • To cancel the PIN, press 9 Press until until Try again appears, and then press Cancel appears, and then press appears next to the job you want to print, and then press . . . Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. Printing 51 Printing from a USB flash memory device A USB Direct interface is located on the control panel. Insert a USB flash memory device to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many USB flash memory devices are tested and approved for use with the printer. For more information, visit the Lexmark Web site at www.lexmark.com. Notes: • Hi‑Speed USB devices must support the Full‑speed standard. Devices only supporting USB Low‑speed capabilities are not supported. • USB devices must support the FAT (File Allocation Tables) system. Devices formatted with NTFS (New Technology File System) or any other file system are not supported. • Before printing an encrypted .pdf file, enter the file password from the control panel. • You cannot print files for which you do not have printing permissions. To print from a USB flash memory device: 1 Make sure the printer is on and Ready or Busy appears. 2 Insert a USB flash memory device into the USB Direct interface. Notes: • If you insert the memory device when the printer requires attention, such as when a jam has occurred, the printer ignores the memory device. • If you insert the memory device while the printer is printing other jobs, Printer Busy appears. After the other jobs are processed, you may need to view the held jobs list to print documents from the flash memory device. Printing 3 Press 52 until appears next to the document you want to print, and then press . Note: Folders found on the flash memory device appear as folders. File names are appended by the extension type (for example, .jpg). 4 Press to print one copy, or enter the number of copies using the keypad, and then press to initiate the print job. Note: Do not remove the USB flash memory device from the USB Direct interface until the document has finished printing. If you leave the USB flash memory device in the printer after leaving the initial USB menu screen, you can still print .pdf's from the USB flash memory device as held jobs. Printing information pages Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly. 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press until Reports appears, and then press 4 Press until Menu Settings Page appears, and then press . . Printing Menu Settings appears. After the menu settings page prints, Ready appears. Printing a network setup page If the printer is attached to a network, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press until Reports appears, and then press 4 Press until Network Setup Page appears, and then press . . After the network setup page prints, Ready appears. Note: If an optional internal print server is installed, Print Network Setup Page appears. 5 Check the first section on the network setup page, and confirm that Status is “Connected.” If Status is “Not Connected,” the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. Printing 53 Printing a font sample list To print samples of the fonts currently available for your printer: 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press repeatedly until Reports appears, and then press 4 Press repeatedly until Print Fonts appears, and then press 5 Press repeatedly until appears next to PCL Fonts, PostScript Fonts, or PPDS Fonts, and then press . . . After the font sample list prints, Ready appears. Printing a directory list A directory list shows the resources stored in flash memory or on the hard disk. 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press until Reports appears, and then press 4 Press until Print Directory appears, and then press . . Printing Directory List appears. After the directory list prints, Ready appears. Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and while turning the printer on. 3 Release the buttons when the clock appears, and wait for CONFIG MENU to appear. 4 Press until Prt Quality Pgs appears, and then press . The print quality test pages print. 5 Press until Exit Config Menu appears, and then press . Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Printing 54 Canceling a print job There are several methods for canceling a print job. The following sections explain how to cancel a print job from the control panel or from a computer (depending on the operating system). Canceling a print job from the control panel If the job is formatting or already printing, and Cancel a job appears on the first line of the display: 1 Press until Cancel appears. A list of jobs appears. 2 Press until appears next to the job you want to cancel, and then press . Canceling appears. Note: Once a print job is sent, to easily cancel a job, press Cancel a job appears, and then press . The Stopped screen appears. Press . Canceling a print job from the Windows taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. 1 Double‑click the printer icon. A list of print jobs appears in the printer window. 2 Select a job to cancel. 3 From the keyboard, press Delete. Canceling a print job from the Windows desktop 1 Minimize all programs to reveal the desktop. 2 Double‑click the My Computer icon. 3 Double‑click the Printers icon. 4 Double‑click the printer icon. 5 Select the job to cancel. 6 From the keyboard, press Delete. Canceling a print job from Mac OS 9 When you send a job to print, the printer icon for your selected printer appears on the desktop. 1 Double‑click the printer icon. A list of print jobs appears in the printer window. 2 Choose a job to cancel. until Printing 55 3 Click the trash icon. Canceling a print job from Mac OS X 1 Choose Applications > Utilities, and then double‑click Print Center or Printer Setup Utility. 2 Double‑click the printer you are printing to. 3 From the printer window, select the job to cancel. 4 From the icon bar at the top of the window, click the Delete icon. Printing in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. Note: The printer driver is capable of overriding this setting. 1 From the control panel, press . 2 Press repeatedly until Settings appears, and then press 3 Press repeatedly until Quality Menu appears, and then press 4 Press repeatedly until Print Mode appears, and then press . 5 Press repeatedly until Black Only appears, and then press . . . Submitting selection appears. Using Max Speed and Max Yield The Max Speed and Max Yield settings allow you to choose between a faster print speed or a higher toner yield. Max Speed is the factory default setting. • Max Speed—Prints in a black only mode until it receives a page with color content. Then, it prints in color and does not switch to black only until it receives ten consecutive black‑and‑white pages. • Max Yield—Switches from black to color mode based on the color content found on each page. Frequent color mode switching can result in slower printing if the content of pages is mixed. To specify the setting: 1 Open a Web browser. 2 In the address bar, type the network printer or print server IP address, and then press Enter. 3 Click Configuration. 4 Click Print Settings. 5 Click Setup Menu. 6 From the Printer Usage list, select Max Speed or Max Yield. 7 Click Submit. Clearing jams 56 Clearing jams Avoiding jams The following hints can help you avoid jams: • Use only recommended paper or specialty media. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • • • • • • • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. Do not load wrinkled, creased, damp, or curled paper. Flex, fan, and straighten paper before loading it. Do not use paper that has been cut or trimmed by hand. Do not mix paper sizes, weights, or types in the same stack. Store the paper in an appropriate environment. Do not remove trays while the printer is printing. Wait for Load tray or Ready to appear before removing a tray. • Do not load the manual feeder while the printer is printing. Wait for Load Manual feeder with to appear. • • • • Push all trays in firmly after loading paper. Make sure the guides in the trays are properly positioned, and are not pressing too tightly against the paper. Make sure all paper sizes and paper types are set correctly in the control panel menu. Make sure all printer cables are attached correctly. For more information, see the setup documentation. Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations. Clearing jams 57 Jam numbers Area name Instructions 1 200–203 Door A Open Door A, and then remove the jam. 2 230–231 Door B Open Doors A and B, and then remove any jams. 3 241 Door C Open Door C, and then remove the jam. Open Tray 1, and then remove the jam. 4 242–244 Door D 5 250 Multipurpose feeder 6 280–282 Cover F Open Door D, and then remove the jam. Open Trays 2–4, and then remove any jams. 1 2 3 4 Remove all paper from the multipurpose feeder. Flex and stack the paper. Reload the multipurpose feeder. Adjust the paper guides. Open Cover F, and then remove the jam. (Horizontal Transport Unit) 7 283–284 Door G For staple jams, remove the sheets in the accumulator. Remove the staple cartridge, and then clear the staple jam. 287–288 289 8 284–286 Open Door G, and then remove the jam. Door H Open Door H, and then remove the jam. Note: Door H is located between the finisher output bins. Clearing jams 58 200–203 paper jams 1 Open Door A by lifting the release latch and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Lift the green lever, and then pull the paper up and toward you. Note: Make sure all paper fragments are removed. 3 Push the green lever down. 4 Close Door A. 5 Press . 230–231 paper jams 1 Open Door A by lifting the release latch and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Clearing jams 2 Lift the green lever, and then pull the paper up and toward you. Note: Make sure all paper fragments are removed. 3 Push the green lever down. 4 Close Door A. 5 Pull the multipurpose feeder down, and then open Door B. 59 Clearing jams 60 6 Remove the jammed paper. 7 Close Door B. 8 Press . 241 paper jam 1 Open Door C. 2 Pull the paper down and toward you. Note: Make sure all paper fragments are removed. 3 Close Door C. Clearing jams 61 4 Open Tray 1, and then remove any crumpled paper from the tray. 5 Close the tray. 6 Press . 242–244 paper jams 1 Open Door D. Clearing jams 2 Pull the paper down and away from the printer. Note: Make sure all paper fragments are removed. 3 Close Door D. 4 Clear any crumpled paper from Trays 2–4. a Open Tray 2, and then remove any crumpled paper. b Close Tray 2. 62 Clearing jams 63 c Open Tray 3, and then remove any crumpled paper. d Close Tray 3. e Open Tray 4, and then remove any crumpled paper. f Open the inside cover, and then remove any jammed paper. g Close the inside cover, and then close Tray 4. 5 Press . Clearing jams 64 250 paper jam 1 Remove the paper from the multipurpose feeder. 2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Load the paper into the multipurpose feeder. 4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 5 Press . Clearing jams 65 280–282 paper jams 1 Open Cover F. 2 Remove the jammed paper. 3 Close Cover F. 4 Press . Note: If the paper jam on the right is difficult to remove, rotate the knob clockwise. Clearing jams 283–284 and 287–288 paper jams Covers, knobs, and handles located behind finisher Door G Cover, knob, or handle name 1 Cover G1 2 Cover G2 3 Knob G3 4 Cover G4 5 Cover G7 6 Knob G8 7 Handle G9 66 Clearing jams 1 Open Door G. 2 Lift both Cover G1 levers, and then remove any jammed paper. 3 Move Cover G2 to the right, and then remove any jammed paper. Note: If the paper is jammed in the rollers, rotate Knob G3 counterclockwise. 4 Move Cover G4 down, and then remove any jammed paper. 5 Move Cover G7 to the left, and then remove any jammed paper. 6 Pull Handle G9 until the tray is completely open. 67 Clearing jams 68 7 Lift the inside cover. If the paper is jammed in the rollers, rotate Knob G8 clockwise, and then remove the jammed paper. 8 Close Door G. 9 Press . 284–286 paper jams 1 Open Door H. 2 Remove the jammed paper. 3 Close Door H. 4 Press . Clearing jams 289 staple jam 1 Open Door G. 2 Slide the G5 stapler toward the front of the finisher. 3 Lift the lever, and then remove the staple cartridge. 69 Clearing jams 4 Open the staple cover. 5 Remove the jammed staple, and then close the cover. 6 Place the staple cartridge into the upper stapler. 70 Clearing jams 7 Open the lower staple drawer. 8 Remove the staple cartridge identified on the display. 9 Remove the jammed staples, and then place the staple cartridge into the stapler. 71 Clearing jams 72 10 Close the staple drawer. 11 Close Door G. 12 Press . Understanding printer menus 73 Understanding printer menus Menus list Menu Supplies Menu Paper Menu Reports A number of menus are available to make it easy for you to change printer settings: Supplies Menu Paper Menu Reports Settings Cyan Toner Default Source Menu Settings Page Setup Menu Magenta Toner Paper Size/Type Device Statistics Finishing Menu Yellow Toner Configure MP Network Setup Page Quality Menu Black Toner Substitute Size Network Setup Page Utilities Menu Color PC Units Paper Texture Wireless Setup Page PDF Menu Black PC Unit Paper Loading Profiles List PostScript Menu Waste Toner Box Custom Types NetWare Setup Page PCL Emul Menu Staples G5 Universal Setup Print Fonts PPDS Menu Staples G11 Bin Setup Print Directory HTML Menu Image Menu Staples G12 Hole Punch Box Security Network/Ports Help Max Invalid PIN TCP/IP Print All Job Expiration IPv6 Print Quality Wireless Color Quality Standard Network, Network Printing Guide Standard USB, USB Supplies Guide Serial Media Guide NetWare Menu Map AppleTalk Information Guide LexLink Connection Guide USB Direct Moving Guide Understanding printer menus 74 Supplies menu Menu item Description Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Shows the status of the toner cartridges Color PC Units Life Warning Replace Missing OK Normal Shows the status of the cyan, yellow, and magenta photoconductor units Black PC Unit Life Warning Replace Missing OK Normal Shows the status of the black photoconductor unit Waste Toner Box Near Full Replace Missing OK Shows the status of the waste toner bottle Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Shows the status of the staples Hole Punch Box Full Missing OK Shows the status of the hole punch box Understanding printer menus 75 Paper menu Default Source menu Menu item Description Default Source Tray MP Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • From the Paper menu, Configure MP must be set to Cassette in order for MP Feeder to appear as a menu setting. • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper source selected by a print job will override the Default Source setting for the duration of the print job. • If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match, the trays are automatically linked. When one tray is empty, the job prints using the linked tray. Paper Size/Type menu Menu item Description Tray Size 11 x 17 A3 A4 A5 JIS B4 JIS B5 Folio Legal Letter Statement Specifies the paper size loaded in each tray Tray Type Plain Paper Card Stock Transparency Specifies the type of paper loaded in each tray Glossy Bond Letterhead Preprinted Colored Paper Custom Type Notes: • Letter is the US factory default setting. A4 is the international factory default setting. • For trays with automatic size sensing, only the size detected by the hardware appears. • If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match, the trays are automatically linked. When one tray is empty, the job prints using the linked tray. Notes: • Plain Paper is the factory default setting for Tray 1. Custom Type is the factory default setting for all other trays. • If available, a user‑defined name will appear instead of Custom Type . • Use this menu item to configure automatic tray linking. Note: Only installed trays, drawers, and feeders are listed in this menu. Understanding printer menus 76 Menu item Description MP Feeder Size 11 x 17 A3 A4 A5 Executive Folio JIS B4 JIS B5 Legal Letter Statement Universal 7 3/4 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Specifies the paper size loaded in the multipurpose feeder MP Feeder Type Plain Paper Card Stock Transparency Specifies the type of paper loaded in the multipurpose feeder Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Custom Type Manual Paper Size 11 x 17 A3 A4 A5 Executive Folio JIS B4 JIS B5 Legal Letter Statement Universal Notes: • From the Paper menu, Configure MP must be set to Cassette in order for MP Feeder to appear as a menu setting. • Letter is the US factory default setting. A4 is the international factory default setting. • The multipurpose feeder does not automatically sense paper size. The paper size value must be set. Notes: • From the Paper menu, Configure MP must be set to Cassette in order for MP Feeder to appear as a menu selection. • Plain paper is the factory default setting. Specifies the size of the paper being manually loaded Note: Letter is the US factory default setting. A4 is the international factory default setting. Note: Only installed trays, drawers, and feeders are listed in this menu. Understanding printer menus 77 Menu item Description Manual Paper Type Plain Paper Card Stock Transparency Specifies the type of paper being manually loaded Note: Plain Paper is the factory default setting. Glossy Labels Bond Letterhead Preprinted Colored Paper Custom Type Manual Envelope Size 7 3/4 Envelope 10 Envelope C5 Envelope B5 Envelope DL Envelope Specifies the size of the envelope being manually loaded Manual Envelope Type Envelope Custom Type Specifies the type of envelope being manually loaded Note: 10 Envelope is the US factory default setting. DL Envelope is the international factory default setting. Note: Envelope is the factory default setting. Note: Only installed trays, drawers, and feeders are listed in this menu. Configure MP menu Menu item Description Configure MP Cassette Manual Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the multipurpose feeder as an automatic paper source. • When Manual is selected, the multipurpose feeder can be used only for manual feed print jobs. Understanding printer menus 78 Substitute Size menu Menu item Description Substitute Size Off Statement/A5 Letter/A4 11 x 17/A3 All Listed Substitutes a specified paper size if the requested paper size is not available Notes: • All Listed is the factory default setting. All available substitutions are allowed. • The Off setting indicates no size substitutions are allowed. • Setting a substitution lets the job print without a Change Paper message appearing. Paper Texture menu Menu item Description Plain Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Card Stock Texture Smooth Normal Rough Specifies the relative texture of the card stock loaded in a specific tray Transparency Texture Smooth Normal Rough Specifies the relative texture of the transparencies loaded in a specific tray Glossy Texture Smooth Normal Rough Specifies the relative texture of the Glossy paper loaded in a specific tray Labels Texture Smooth Normal Rough Specifies the relative texture of the labels loaded in a specific tray Bond Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Envelope Texture Smooth Normal Rough Specifies the relative texture of the envelopes loaded in a specific tray Note: Normal is the factory default setting. Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported. Note: Normal is the factory default setting. Note: Normal is the factory default setting. Note: Normal is the factory default setting. Note: Rough is the factory default setting. Note: Normal is the factory default setting. Understanding printer menus 79 Menu item Description Letterhead Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Preprinted Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Colored Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Custom Texture Smooth Normal Rough Specifies the relative texture of the custom paper loaded in a specific tray Note: Normal is the factory default setting. Note: Normal is the factory default setting. Note: Normal is the factory default setting. Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported. Paper Loading menu Menu item Description Card Stock Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Card Stock as the paper type Labels Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Labels as the paper type Bond Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Bond as the paper type Letterhead Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Letterhead as the paper type Preprinted Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Preprinted as the paper type Note: Off is the factory default setting. Note: Off is the factory default setting. Note: Off is the factory default setting. Note: Off is the factory default setting. Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties. • If Duplex is selected, all print jobs are sent through the duplex unit including 1‑sided jobs. Understanding printer menus 80 Menu item Description Colored Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Colored as the paper type Glossy Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that Glossy as the paper type Custom Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Custom as the paper type Note: Off is the factory default setting. Note: Off is the factory default setting. Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties. • If Duplex is selected, all print jobs are sent through the duplex unit including 1‑sided jobs. Custom Types menu Menu item Definition Custom Type Paper Card Stock Transparency Glossy Labels Bond Envelope Associates a paper or specialty media type with a factory default Custom Type name or a user‑defined Custom Name created from the Embedded Web page. Notes: • Paper is the factory default setting. • Custom Type appears unless a user‑defined Custom Name is configured from the Embedded Web server or MarkVision. • The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source. Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu item Description Units of Measure Inches Millimeters Identifies the units of measure Notes: • Inches is the US factory default setting. • Millimeters is the international factory default setting. Understanding printer menus 81 Menu item Description Portrait Width 3–48 inches 76–1219 mm Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 12 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments. • 305 mm is the international factory default setting. Millimeters can be increased in 1‑mm increments. Portrait Height 3–48 inches 76–1219 mm Sets the portrait height Notes: • If the height exceeds the maximum, the printer uses the maximum height allowed. • 19 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments. • 483 mm is the international factory default setting. Millimeters can be increased in 1‑mm increments. Feed Direction Short Edge Long Edge Specifies the feed direction Notes: • Short Edge is the factory default setting. • Long Edge appears only if the longest edge is shorter than the maximum length supported in the tray. Bin Setup menu Menu Item Description Output Bin Standard Bin Bin 1 Bin 2 Identifies installed output bins Note: Standard Bin is the factory default setting. Understanding printer menus 82 Menu Item Description Configure Bins Mailbox Link Link Optional Type Assignment Specifies configuration options for output bins Notes: • Mailbox is the factory default setting. • The booklet‑maker bin (Bin 2) cannot be linked to another bin. Bin 2 folds all print jobs. • The Mailbox setting treats each bin as a separate mailbox. • The Link setting links together all available output bins. • The Link Optional setting links together all available output bins except the standard bin. • The Type Assignment setting assigns each paper type to an output bin. Selects an output bin for each supported paper type Assign Type/Bins Plain Paper Bin Card Stock Bin Transparency Bin Glossy Bin Labels Bin Bond Bin Letterhead Bin Preprinted Bin Colored Bin Custom Bin Available selections for each type are: Disabled Standard Bin Bin 1 Notes: • Disabled is the factory default setting. • The factory default setting will change to Standard Bin if the Configure Bins menu is set to Type Assignment. Then, all print jobs will be sent to the standard exit bin until you reassign paper types to different bins by using the Assign Type/Bins menu. Reports menu Reports menu Menu item Description Menu Settings Page Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the control panel language, the TCP/IP address, the status of supplies, the status of the network connection, and other information Note: The page prints when this item is selected. Device Statistics Prints a report containing printer statistics such as supply information and details about printed pages Note: The page prints when this item is selected. Understanding printer menus 83 Menu item Description Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Notes: • This menu item appears only for network printers or printers connected to print servers. • The page prints when this item is selected. Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Notes: • This selection is available when more than one network option is installed. • This menu item appears only for network printers or printers connected to print servers. • The page prints when this item is selected. Wireless Setup Page Prints a report containing information about the wireless network settings, such as TCP/IP address information Notes: • This menu item appears only for printers with an optional wireless print server installed. • The page prints when this item is selected. Profiles List Prints a list of profiles stored in the printer NetWare Setup Page Prints a report containing NetWare‑specific information about the network settings Note: The page prints when this item is selected. Notes: • This menu item appears only for printers with an internal print server installed. • The page prints when this item is selected. Print Fonts PCL Fonts PostScript Fonts PPDS Fonts Prints a report of all the fonts available for the printer language currently set in the printer Print Directory Prints a list of all the resources stored on an optional flash memory card or printer hard disk Note: A separate list is available for PCL, PostScript, and PPDS emulations. Notes: • Job Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly. • The page prints when this item is selected. Understanding printer menus 84 Settings menu Setup menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Sets the language of the text appearing on the display Power Saver Disabled 2–240 Sets the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state Note: All languages may not be available for all printers. Notes: • Disabled does not appear unless Energy Conserve is set to Off. • The factory default setting depends on the printer model. Print a menu settings page to view the current setting. • Lower settings conserve more energy, but may require longer warm‑up times. • Select the lowest setting if the printer shares an electrical circuit with room lighting or you notice lights flickering in the room. • Select a high setting if the printer is in constant use. Under most circumstances, this keeps the printer ready to print with minimum warm‑up time. Understanding printer menus 85 Menu item Description Standby Mode Disabled 1–240 Sets the amount of time in minutes the printer waits—in a ready‑to‑print state, after a job is printed—before passing into Power Saver mode Notes: • Disabled is the factory default setting. • This setting must be less than or equal to the Power Saver mode setting. Alarms Alarm Control Toner Alarm Staple Alarm Hole Punch Alarm Sets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are: Off Single Continuous Notes: • Single is the factory default setting for Alarm Control. Single sounds three quick beeps. • Off is the factory default setting for Toner Alarm, Staple Alarm, and Hole Punch Alarm. Off means no alarm will sound. • Continuous repeats three beeps every 10 seconds. • Stapler Alarm and Hole Punch Alarm are available only when the finisher is installed. Timeouts Screen Timeout 15–300 Sets the amount of time in seconds the printer waits before returning the printer display to a Ready state Timeouts Print Timeout Disabled 1–255 Sets the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print job Note: 30 seconds is the factory default setting. Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL or PPDS emulation. This setting has no effect on PostScript emulation print jobs. Timeouts Wait Timeout Disabled 15–65535 Sets the amount of time in seconds the printer waits for additional data before canceling a print job Notes: • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation. This setting has no effect on PCL or PPDS emulation print jobs. Understanding printer menus 86 Menu item Description Timeouts Network Job Timeout 0–255 Sets the amount of time in seconds that a network print job can take before it is canceled Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1–9 is selected, the setting will be saved as 10. Print Recovery Auto Continue Disabled 5–255 Lets the printer automatically continue printing from certain offline situations when not resolved within the specified time period Print Recovery Jam Recovery On Off Auto Specifies whether the printer reprints jammed pages Notes: • Disabled is the factory default setting. • 5–255 is a range of time in seconds. Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. • On sets the printer to always reprint jammed pages. • Off sets the printer to never reprint jammed pages. Print Recovery Page Protect On Off Lets the printer successfully print a page that may not have printed otherwise Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. • On sets the printer to process the whole page so that the entire page prints. Printer Language PCL Emulation PS Emulation PPDS Emulation Sets the default printer language Notes: • PCL emulation uses a PCL interpreter for processing print jobs. PostScript emulation uses a PS interpreter for processing print jobs. PPDS emulation uses a PPDS interpreter for processing print jobs. • The factory default printer language varies depending on the type of printer purchased. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language. Understanding printer menus 87 Menu item Description Print Area Normal Whole Page Sets the logical and physical printable area Notes: • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • The Whole Page setting allows the image to be moved into the non‑printable area defined by the Normal setting, but the printer will clip the image at the Normal setting boundary. • The Whole Page setting only affects pages printed using a PCL 5e interpreter. This setting has no effect on pages printed using the PCL XL, PPDS, or PostScript interpreter. Download Target RAM Flash Disk Sets the storage location for downloads Notes: • RAM is the factory default setting. • Storing downloads in flash memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer is turned off. • Storing downloads in RAM is temporary. Job Accounting On Off Specifies whether the printer stores statistical information about the most recent print jobs on the hard disk Notes: • Off is the factory default setting. Off means the printer does not store job statistics. • The statistics include a record of print errors, the print time, the job size in bytes, the requested paper size and type, the total number of printed pages, and the total number of copies requested. • Job Accounting is available only when a printer hard disk is installed and working properly. It should not be Read/Write or Write protected. Job Buffer Size should not be set to 100%. Resource Save On Off Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears, and downloads are not deleted. Understanding printer menus 88 Menu item Description Factory Defaults Do Not Restore Restore Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user‑defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected. Finishing menu Menu item Description Duplex On Off Specifies whether duplex (2‑sided) printing is set as the default for all print jobs Notes: • Off is the factory default setting. • To set 2‑sided printing from the software program, click File > Print, and then click Properties, Preferences, Options, or Setup. Duplex Bind Long Edge Short Edge Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Notes: • Long Edge is the factory default setting. • Long Edge specifies that binding be placed on the left edge of portrait pages and the top edge of landscape pages. • Short Edge specifies that binding be placed on the top edge of portrait pages and the left edge of landscape pages. Copies 1–999 Specifies a default number of copies for each print job Notes: • 1 is the factory default setting. • To specify the number of copies for a specific print job, from the software program, click File > Print, and then click Properties, Preferences, Options, or Setup. Software settings always override control panel settings. Blank Pages Do Not Print Print Specifies whether blank pages are inserted in a print job Collation On Off Stacks the pages of a print job in sequence when printing multiple copies Note: Do Not Print is the factory default setting. Notes: • Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. • Both settings print the entire job the number of times specified by the Copy menu setting. Understanding printer menus 89 Menu item Description Separator Sheets None Between Copies Between Jobs Between Pages Specifies whether blank separator sheets are inserted Notes: • None is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collation is set to On. If Collation is set to Off, a blank page is inserted between each set of printed pages, such as after all page 1's, all page 2's, and so on. • Between Jobs inserts a blank sheet between print jobs. • Between Pages inserts a blank sheet between each page of the print job. This setting is useful when printing transparencies or inserting blank pages in a document for notes. Separator Source Tray MP Feeder Specifies the paper source for separator sheets Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for MP Feeder to appear as a menu setting. Multipage Print Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Specifies that multiple‑page images be printed on one side of a sheet of paper. Multipage Order Horizontal Vertical Reverse Horizontal Reverse Vertical Specifies the positioning of multiple‑page images when using Multipage Print Multipage View Auto Long Edge Short Edge This is also referred to as N‑up or Paper Saver. Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. Notes: • Horizontal is the factory default setting. • Positioning depends on the number of images and whether the images are in portrait or landscape orientation. Specifies the orientation of a multiple‑page sheet Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Long Edge uses landscape. • Short Edge uses portrait. Multipage Border None Solid Prints a border around each page image when using Multipage Print Note: None is the factory default setting. Understanding printer menus 90 Menu item Description Staple Job Off Auto Front Back 2 Staples 4 Staples Specifies the number and position of staples on a print job Hole Punch On Off Specifies whether a print job receives hole‑punch finishing Hole Punch Mode 2 holes 3 holes 4 holes Specifies the number of holes punched Notes: • • • • This menu is available only when the finisher is installed. Off is the factory default setting. Print jobs are not stapled. Auto corner staples every print job. Envelopes are not stapled. Notes: • This menu is available only when the finisher is installed. • Off is the factory default setting. Print jobs are not hole punched. • The On setting instructs the finisher to hole punch every print job. Notes: • 3 is the US factory default setting. The 3 holes setting is available only for the 3‑hole finisher. • 4 is the international factory default setting. The 4 holes setting is available only for the 4‑hole finisher. • This menu is available only when the finisher is installed. Offset Pages None Between Copies Between Jobs Stacks copies or print jobs into staggered sets in an output bin Notes: • None is the factory default setting. No pages are offset during the print job. • Between Copies offsets each copy of a print job. • Between Jobs offsets each print job. Quality menu Menu item Description Print Mode Color Black Only Specifies whether images are printed in monochrome grayscale or in color Color Correction Auto Off Manual Adjusts the color output on the printed page Note: Color is the factory default setting. Notes: • Auto is the factory default setting. Auto applies different color conversion tables to each object on the printed page. • Off turns off color correction. • Manual allows customization of the color tables using the settings available from the Manual Color menu. • Due to the differences in additive and subtractive colors, certain colors that appear on computer monitors are impossible to duplicate on the printed page. Understanding printer menus 91 Menu item Description Print Resolution 2400 IQ Specifies the printed output resolution Toner Darkness 1–5 Lightens or darkens the printed output Note: 2400 IQ is the factory default setting. Notes: • 4 is the factory default setting. • Selecting a smaller number can help conserve toner. • If Print Mode is set to Black Only, a setting of 5 increases toner density and darkness to all print jobs. • If Print Mode is set to Color, a setting of 5 is the same as a setting of 4. Color Saver On Off Reduces the amount of toner used for graphics and images. The amount of toner used for text is not reduced. Notes: • Off is the factory default setting. • On overrides Toner Darkness settings. RGB Brightness ‑6–6 Adjusts brightness in color outputs Notes: • 0 is the factory default setting. • ‑6 is the maximum decrease. 6 is the maximum increase. • This does not affect files where CMYK color specifications are being used. RGB Contrast 0–5 Adjusts contrast in color outputs Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are being used. RGB Saturation 0–5 Adjusts saturation in color outputs Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are being used. Color Balance Cyan ‑5–5 Magenta ‑5–5 Yellow ‑5–5 Black ‑5–5 Adjusts color in printed output by increasing or decreasing the amount of toner being used for each color Color Balance Reset Defaults Restores the Color Balance factory default settings Note: 0 is the factory default setting. Understanding printer menus 92 Menu item Description Color Samples sRGB Display sRGB Vivid Display—True Black Vivid Off—RGB US CMYK Euro CMYK Vivid CMYK Off—CMYK Prints sample pages for each of the RGB and CMYK color conversion tables used in the printer Manual Color RGB Image Vivid sRGB Display Display—True Black sRGB Vivid Off RGB Text Vivid sRGB Display Display—True Black sRGB Vivid Off RGB Graphics Vivid sRGB Display Display—True Black sRGB Vivid Off Customizes the RGB color conversions Notes: • Selecting any setting prints the sample. • Color samples consist of a series of colored boxes along with the RGB or CMYK combination that creates the color observed. These pages can be used to help decide which combinations to use to get the desired printed output. • From a browser window, type the IP address of the printer to access a complete list of color sample pages from the Embedded Web Server. Notes: • sRGB Display is the factory default setting for RGB Image. This applies a color conversion table to an output that matches the colors displayed on a computer monitor. • sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. sRGB Vivid applies a color table that increases saturation. This is preferred for business graphics and text. • Vivid applies a color conversion table that produces brighter, more saturated colors. • Display—True Black applies a color conversion table that uses only black toner for neutral gray colors. • Off turns off color conversion. Understanding printer menus 93 Menu item Description Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • US CMYK is the US factory default setting. US CMYK applies a color conversion table that tries to produce output that matches SWOP color output. • Euro CMYK is the international factory default setting. Euro CMYK applies a color conversion table that tries to produce output that matches EuroScale color output. • Vivid CMYK increases color saturation for the US CMYK color conversion table. • Off turns off color conversion. Notes: • Enhance Fine Lines is not available from the control panel menus. • To set Enhance Fine Lines from the software program, with a document open, click File > Print, and then click Properties, Preferences, Options, or Setup. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window. Utilities menu Menu item Description Factory Defaults Do Not Restore Restore Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user‑defined settings. • All printer settings are returned to factory default settings except Display Language and the settings in the Parallel menu, Serial menu, Network menu, and USB menu. • All downloads stored in RAM are deleted. Downloads stored in flash memory or on the printer hard disk are not affected. Understanding printer menus 94 Menu item Description Remove Held Jobs Confidential Held Not Restored All Removes confidential and held jobs from the printer hard disk Notes: • Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, jobs on USB flash memory devices, and other types of held jobs are not affected • Selecting Not Restored removes all Print and Hold jobs that were not restored from the disk. Format Flash No Yes Formats the flash memory. Flash memory refers to the memory added by installing a flash memory option card in the printer. Warning—Potential Damage: Do not turn off the printer while the flash memory is formatting. Notes: • A flash memory option card must be installed in the printer and operating properly for this menu item to be available. • No cancels the format request. • Selecting Yes deletes all data stored in flash memory. Defragment Flash No Yes Prepares the flash memory to receive new data by retrieving lost storage space Warning—Potential Damage: Do not turn off the printer while the flash memory is defragmenting. Notes: • A flash memory option card must be installed in the printer and operating properly for this menu item to be available. The flash memory option card must not be Read/Write or Write protected. • No cancels the defragment request. • Selecting Yes reformats the flash memory after transferring all downloads to regular printer memory. When formatting is complete, the downloads are loaded back into flash memory. Format Disk No Yes Formats the printer hard disk Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available. The disk must not be Read/Write or Write protected. • No cancels the format request. • Selecting Yes deletes all stored data and reformats the printer hard disk. Wipe Disk (secure) No Yes Formats the printers hard disk Notes: • No is the factory default setting. • Selecting Yes will render all data on the hard disk unrecoverable even when reverse engineering is attempted. This process may take up to eleven hours. Understanding printer menus 95 Menu item Description Job Acct Stat Print Clear Prints a list of all stored job statistics or deletes the information from the printer hard disk Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available. • Selecting Print prints a list of statistics. • Clear deletes all job statistics stored on the printer hard disk. Clearing job account statistics appears on the display. • The Clear selection will not appear if Job Accounting is set to MarkTrackTM. Hex Trace Activate Assists in isolating the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed. • To exit Hex Trace, turn the printer off or reset the printer. Coverage Estimator Off On Provides an estimate of the percentage coverage of cyan, magenta, yellow, and black on a page. The estimate is printed on a separator page. LCD Contrast 1–10 Adjusts the contrast lighting of the display Note: Off is the factory default setting. Notes: • 5 is the factory default setting. • A higher setting makes the display appear lighter. • A lower setting makes the display appear darker. LCD Brightness 1–10 Adjusts the brightness of the backlight on the display Notes: • 5 is the factory default setting. • A higher setting makes the display appear lighter. • A lower setting makes the display appear darker. PDF menu Menu item Description Scale to Fit Yes No Scales page content to fit the selected paper size Annotations Do Not Print Print Prints annotations in a PDF Note: No is the factory default setting. Note: Do Not Print is the factory default setting. Understanding printer menus 96 PostScript menu Menu item Description Print PS Error On Off Prints a page containing the PostScript error Font Priority Resident Flash/Disk Establishes the font search order Note: Off is the factory default setting. Notes: • Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this menu item to be available. • The flash memory option or printer hard disk cannot be Read/Write, Write, or password protected. • Job Buffer Size must not be set to 100%. Image Smoothing On Off Enhances the contrast and sharpness of low‑resolution images and smooths their color transitions Notes: • Off is the factory default setting. • Image Smoothing has no effect on images that are 300 dpi or higher in resolution. PCL Emul menu Menu item Description Font Source Resident Disk Flash Download All Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set of fonts downloaded into RAM. • Flash and Disk settings show all fonts resident in that option. • Flash option must be properly formatted and cannot be Read/Write, Write, or password protected. • Download shows all the fonts downloaded into RAM. • All shows all fonts available to any option. Font Name RO Courier Identifies a specific font and the option where it is stored Notes: • RO Courier is the factory default setting. • RO Courier shows the font name, font ID, and storage location in the printer. The font source abbreviation is R for Resident, F for Flash, K for Disk, and D for download. Understanding printer menus 97 Menu item Description Symbol Set 10U PC‑8 12U PC‑850 Specifies the symbol set for each font name Notes: • 10U PC‑8 is the US factory default setting. • 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown. PCL Emulation Settings Point Size 1.00–1008.00 Changes the point size for scalable typographic fonts Notes: • 12 is the factory default setting. • Point Size refers to the height of the characters in the font. One point equals approximately 1/72 of an inch. • Point sizes can be increased or decreased in 0.25‑point increments. PCL Emulation Settings Pitch 0.08–100 Specifies the font pitch for scalable monospaced fonts Notes: • • • • 10 is the factory default setting. Pitch refers to the number of fixed‑space characters per inch (cpi). Pitch can be increased or decreased in 0.01‑cpi increments. For nonscalable monospaced fonts, the pitch appears on the display but cannot be changed. PCL Emulation Settings Orientation Portrait Landscape Specifies the orientation of text and graphics on the page PCL Emulation Settings Lines per Page 1–255 60 64 Specifies the number of lines that print on each page PCL Emulation Settings A4 Width 198 mm 203 mm Sets the printer to print on A4‑size paper Notes: • Portrait is the factory default setting. • Portrait prints text and graphics parallel to the short edge of the page. • Landscape prints text and graphics parallel to the long edge of the page. Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page. Notes: • 198 mm is the factory default setting. • The 203‑mm setting sets the width of the page to allow the printing of eighty 10‑pitch characters. Understanding printer menus 98 Menu item Description PCL Emulation Settings Auto CR after LF On Off Specifies whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command PCL Emulation Settings Auto LF after CR On Off Specifies whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray Off None 0–199 Assign Manual Paper Off None 0–199 Assign Man Env Off None 0–199 Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Tray Renumber View Factory Def None Displays the factory default setting assigned to each tray, drawer, or feeder Tray Renumber Restore Defaults Yes No Returns all tray, drawer, and feeder assignments to the factory default settings Notes: • Off is the factory default setting. • Setting alterations are duplicated in the PPDS menu. Notes: • Off is the factory default setting. • Setting alterations are duplicated in the PPDS menu. Notes: • Off is the factory default setting. • None is not an available selection. It is only displayed when it is selected by the PCL 5 interpreter. • None ignores the Select Paper Feed command. • 0–199 allows a custom setting to be assigned. Understanding printer menus 99 PPDS menu Menu item Description Orientation Portrait Landscape Sets the orientation of the text and graphics on the page Lines per Page 1–255 Sets the number of lines that print on each page Notes: • Portrait is the factory default setting. • Settings are duplicated in the PCL Emulation menu. Notes: • 64 is the factory default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page. Lines per Inch 0.25–30.00 Sets the number of lines that print per inch Notes: • 6 is the factory default setting. • Lines per Inch can be increased or decreased in 0.25‑inch increments Page Format Print Whole Sets the logical and physical printable area of the page Notes: • Print is the factory default setting. Print data maintains its position with respect to edge of the paper. • When Whole is selected, document margins are calculated from the top left corner of the physical edge of the page. • Printing does not occur outside the printable area. Character Set 1 2 Specifies a default character set for PPDS print jobs Notes: • 2 is the factory default setting. Character Set 2 is composed of printable characters and symbols used in non‑US English languages. • When Characters Set 1 is selected, values given to the printer are interpreted as printer commands. Best Fit On Off Replaces a missing font with a similar font Tray 1 Renumber Off Tray 2 Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Note: On is the factory default setting. If the requested font is not found, the printer will use a similar font. Notes: • Off is the factory default setting. • Tray 2 is displayed only when it is installed. Understanding printer menus 100 Menu item Description Auto CR after LF On Off Specifies whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command Notes: • Off is the factory default setting. • Settings are duplicated in the PCL Emulation menu. Auto LF after CR On Off Specifies whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command Notes: • Off is the factory default setting. • Settings are duplicated in the PCL Emulation menu. HTML menu Menu item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Description Intl CG Times Intl Courier Intl Univers Joanna MT Letter Gothic Lubalin Gothic Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery Sets the default font for HTML documents Note: The Times font will be used in HTML documents that do not specify a font. Menu item Description Font Size 1–255 pt Sets the default font size for HTML documents Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Understanding printer menus 101 Menu item Description Scale 1–400% Scales the default font for HTML documents Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments. Orientation Portrait Landscape Sets the page orientation for HTML documents Margin Size 8–255 mm Sets the page margin for HTML documents Note: Portrait is the factory default setting. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting. Image menu Menu item Description Auto Fit On Off Selects the optimal paper size, scaling, and orientation Invert On Off Inverts bi‑tonal monochrome images Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Scales the image to fit the selected paper size Orientation Portrait Landscape Rev Portrait Rev Landscape Sets the image orientation Notes: • On is the factory default setting. • The On setting overrides scaling and orientation settings for some images. Notes: • Off is the factory default setting. • The font size can be increased in 1‑point increments. • This setting does not apply to GIF or JPEG images. Notes: • Best Fit is the factory default setting. • When Auto Fit is set to On, Scaling is automatically set to Best Fit. Note: Portrait is the factory default setting. Understanding printer menus 102 Security menu Menu item Description Max Invalid PIN Off 2–10 Limits the number of times an invalid PIN can be entered Notes: • Off is the factory default setting. • This menu item appears only if a printer hard disk is installed. • Once the limit is reached, the confidential print jobs for that user name are deleted. Job Expiration Off 1 hour 4 hours 24 hours 1 week Limits the amount of time a confidential job stays in the printer before it is deleted Note: Off is the factory default setting. Network/Ports menu TCP/IP menu Use the following menu items to view or set the TCP/IP information. Note: This menu is available only for network models or printers attached to print servers. Menu item Description TCP/IP View Hostname Shows the current TCP/IP hostname TCP/IP Address Netmask Gateway Lets you view or change the current TCP/IP address information Note: This is a four‑field IP address. Understanding printer menus 103 Menu item Description TCP/IP Enable DHCP On Off Enable RARP On Off Enable BOOTP On Off AutoIP On Off Enable FTP/TFTP On Off HTTP Server Enabled On Off Lets you view or change the setting TCP/IP WINS Server Address DNS Server Address Lets you view or change the setting Note: On is the factory default setting. Note: This is a four‑field IP address. IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information. Note: This menu is available only for network models or printers attached to print servers. Menu item Description IPv6 Enable IPv6 Yes No Enables IPv6 in the printer IPv6 Auto Configuration On Off Enables the network adapter to accept the automatic IPv6 address configuration entries provided by a router IPv6 View Hostname View Address View Router Address Shows the setting Note: Yes is the factory default setting. Note: On is the factory default setting. Understanding printer menus 104 Menu item Description IPv6 Enable DHCPv6 Off On Enables DHCPv6 in the printer Note: Off is the factory default setting. Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for network models or printers attached to print servers when an optional wireless internal print server is installed in the printer. Menu item Description Mode Infrastructure Ad hoc Lets you select a mode Notes: • Infrastructure mode makes the printer wireless network accessible through an access point. • Ad hoc mode configures the printer for peer‑to‑peer wireless networking. Network Name Lets you select an available network for the printer to use Standard Network and Network
menus Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off. PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off. Understanding printer menus 105 Menu item Description NPA Mode Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Network Buffer Auto 3k to Sets the size of the network input buffer Notes: • Auto is the factory default setting. • The value can be changed in 1k increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the Network Buffer, disable or reduce the size of the parallel, serial, and USB buffers. • Changing this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Job Buffering On Off Auto Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The On value buffers jobs on the printer hard disk. This menu selection appears only when a formatted disk is installed and is not defective. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Mac Binary PS On Off Auto Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard protocol. • The On setting processes raw binary PostScript print jobs. Understanding printer menus 106 Standard USB and USB menus Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if the PS Smartswitch setting is On. It uses the default printer language specified in the Setup menu if the PS SmartSwitch setting is Off. PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PCL emulation if the PCL Smartswitch setting is On. It uses the default printer language specified in the Setup menu if the PCL SmartSwitch setting is Off. NPA Mode On Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated. USB Buffer Disabled Auto 3k to Sets the size of the USB input buffer Notes: • Auto is the factory default setting. • The Disabled setting turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed. • The USB buffer size value can be changed in 1k increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. • To increase the maximum size range for the USB Buffer, disable or reduce the size of the parallel, serial, and network buffers. • Changing this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Understanding printer menus 107 Menu item Description Job Buffering On Off Auto Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Mac Binary PS On Off Auto Sets the printer to process Macintosh binary PostScript print jobs ENA Address Sets the network address information for an external print server that is attached to the printer using a USB cable Notes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard protocol. • The On setting processes raw binary PostScript print jobs. Note: This menu item is available only if the printer is attached to an external print server through the USB port. ENA Netmask Sets the netmask information for an external print server that is attached to the printer using a USB cable Note: This menu item is available only if the printer is attached to an external print server through the USB port. ENA Gateway Sets the gateway information for an external print server that is attached to the printer using a USB cable Note: This menu item is available only if the printer is attached to an external print server through the USB port. Serial menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off. Understanding printer menus 108 Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off. NPA Mode On Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • When the On setting is used, the printer performs NPA processing. If the data is not in NPA format, it is rejected as bad data. • When the Off setting is used, the printer does not perform NPA processing. • When the Auto setting is used, the printer examines data, determines the format, and then processes it appropriately. • Changing this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Serial Buffer Disabled Auto 3k to Sets the size of the serial input buffer Notes: • Auto is the factory default setting. • The Disabled setting turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed. • The serial buffer size setting can be changed in 1k increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the Serial Buffer, disable or reduce the size of the parallel, serial, and network buffers. • Changing this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing Notes: • • • • Off is the factory default setting. The Off setting does not buffer print jobs to the hard disk. The On setting buffers jobs on the printer hard disk. The Auto setting buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Understanding printer menus 109 Menu item Description Serial Protocol DTR DTR/DSR XON/XOFF XON/XOFF/DTR XONXOFF/DTRDSR Selects the hardware and software handshaking settings for the serial port Robust XON On Off Notes: • • • • DTR is the factory default setting. DTR/DSR is a hardware handshaking setting. XON/XOFF is a software handshaking setting. XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and software handshaking settings. Determines whether or not the printer communicates availability to the computer Notes: • Off is the factory default setting. • This menu item applies only to the serial port if Serial Protocol is set to XON/XOFF. Baud 1200 2400 4800 9600 19200 38400 57600 115200 138200 172800 230400 345600 Specifies the rate at which data can be received through the serial port Data Bits 7 8 Specifies the number of data bits that are sent in each transmission frame Parity Even Odd None Ignore Sets the parity for serial input and output data frames Honor DSR On Off Determines whether the printer uses the DSR Signal. DSR is a handshaking signal used by most serial cables. Notes: • 9600 is the factory default setting. • 138200, 172800, 230400, and 345600 baud rates are only displayed in the Standard Serial menu. These settings do not appear in the Serial Option 1, Serial Option 2, or Serial Option 3 menus. Note: 8 is the factory default setting. Note: None is the factory default setting. Notes: • Off is the factory default setting. • The serial port uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable. The electrical noise can cause stray characters to print. Select On to prevent stray characters from printing. Understanding printer menus 110 NetWare menu Menu item Description View Login Name Shows the assigned NetWare login name View Print Mode Shows the assigned NetWare print mode View Network Number Shows the assigned NetWare network number Activate On Off Activates or deactivates NetWare support Ethernet 802.2 On Off Enables the Ethernet 802.2 frame type setting Ethernet 802.3 On Off Enables the Ethernet 802.3 frame type setting Ethernet Type II On Off Enables the Ethernet Type II frame type setting Ethernet SNAP On Off Enables the Ethernet Snap frame type setting Packet Burst On Off Reduces network traffic by allowing the transfer and acknowledgement of multiple data packets to and from the NetWare server NSQ/GSQ Mode On Off Sets the NSQ/GSQ Mode setting Note: On is the factory default setting. Note: On is the factory default setting. Note: On is the factory default setting. Note: On is the factory default setting. Note: On is the factory default setting. Note: Off is the factory default setting. Note: Off is the factory default setting. AppleTalk menu Menu item Description View Name Shows the assigned AppleTalk name View Address Shows the assigned AppleTalk address Activate Off On Activates or deactivates AppleTalk support Note: On is the factory default setting. Understanding printer menus 111 Menu item Description Set Zone Provides a list of AppleTalk zones available on the network Note: The default setting is the default zone for the network. If no default zone exists, the zone marked with an * is the default setting. LexLink menu Menu item Description View Nickname
Shows the assigned LexLink nickname Activate On Off Activates or deactivates LexLink support Note: On is the factory default setting. USB Direct menu Menu item Description USB Direct Enable Disable Specifies whether support for the USB Direct interface on the control panel is enabled Note: Enable is the factory default setting. Enable must be selected in order to print directly from a device connected to the USB Direct interface. Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information about using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Software and Documentation CD. Menu item Description Print All Prints all the guides Print Quality Provides information about solving print quality issues Color Quality Provides information about adjusting and customizing color printing Printing Guide Provides information about loading paper and other speciality media Supplies Guide Provides part numbers for ordering supplies Media Guide Provides a list of the paper sizes supported in trays, drawers, and feeders Menu Map Provides a list of the control panel menus and settings Information Guide Provides help in locating additional information Connection Guide Provides information about connecting the printer locally (USB) or to a network Moving Guide Provides instructions for safely moving the printer Understanding printer messages 112 Understanding printer messages List of status and error messages Activating Menu Changes Wait for the message to clear. Activating PPDS Mode The PPDS emulator has been activated. Wait for the message to clear. Bin Full Remove the stack of paper from the specified exit bin to clear the message. Busy Wait for the message to clear. Calibrating Wait for the message to clear. Cancel not available Wait for the message to clear. Canceling Wait for the message to clear. Change to • Press until Continue appears, and then press • Press until Use Current appears, and then press • Cancel the current print job. • For more information, select Show Me. if the paper was changed. to print on the paper currently in the printer. Understanding printer messages 113 Check guides The printer cannot determine the size of the paper. • Readjust the paper guides. Note: To learn how to adjust the paper guides, press repeatedly until Show Me appears, and then press . • Check the tray configuration. Clearing job accounting statistics Wait for the message to clear. Close cover 1 Press until Show me appears, and then press . An image of the cover appears. 2 Close the specified cover to clear the message. Close door 1 Press until Show me appears, and then press . An image of the open door appears. 2 Close the specified door. Copies Enter the desired number of copies. Deactivating PPDS Mode The PPDS emulator has been deactivated. Wait for the message to clear. Defragmenting Flash DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while this message appears on the display. Delete/Delete all/Delete all confidential jobs • Press • Press until Continue appears, and then press to delete the job. to delete the specified job. Understanding printer messages 114 Deleting Wait for the message to clear. Disabling DLEs Wait for the message to clear. Disabling Menus Wait for the message to clear. Note: While the menus are disabled, printer settings cannot be changed from the control panel. Disk Corrupted. Reformat? The printer attempted to recover a disk, but was not able to do so. Reformat appears. Press disk. to reformat the Note: Reformatting the disk deletes all the files currently stored on the disk. Disk recovery x/y XX% DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not power off while the printer is attempting to recover the printer hard disk. Disk recovery takes place in several phases. The percentage completed during each phase appears on the display. Empty hole punch box Empty the hole punch box, and then reinsert it into the finisher. Wait for the message to clear. Note: To learn how to empty the hole punch box, press repeatedly until Show Me appears, and then press Enabling Menus Wait for the message to clear. Encrypting disk x/y XX% DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not power off while the printer is encrypting the printer hard disk. The percentage completed appears on the display. . Understanding printer messages 115 Enter PIN Enter the PIN you created in Print Properties when the confidential job was sent for printing. Enter PIN to lock Enter the PIN you created to lock the control panel and prevent menu changes. Error reading USB drive Remove the device and wait for the message to clear. The USB drive may be corrupted. Flushing buffer Wait for the message to clear. Formatting Disk x/y XX% DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not power off while the printer is formatting the printer hard disk. The percentage completed appears on the display. Formatting Flash DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not power off while the printer is formatting the flash memory. Incorrect orientation Change the orientation of the paper in the tray or the position of the paper guides. Make sure the print job is requesting the correct paper size. Insert hole punch box Insert the hole punch box into the finisher. Wait for the message to clear. Note: To learn how to insert the hole punch box, press Insert Tray Insert the specified tray into the printer. repeatedly until Show Me appears, and then press . Understanding printer messages 116 Internal System Error, Reload Bookmarks 1 Press until Continue appears, and then press to clear the message and continue printing. 2 Reload the bookmarks. Internal System Error, Reload Security Certificates • Reload the security certificates. • Press until Continue appears, and then press to clear the message and continue printing. Invalid Engine Code You need to download valid engine code for the printer. For information about downloading code, see the User's Guide on the Software and Documentation CD. Note: Engine code may be downloaded while this message appears on the display. Invalid file format A file stored on the USB drive is invalid. The file extension is correct, but the file contents are not properly formatted. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx. Invalid Network Code You need to download valid network printing code for the internal print server. The internal print server is a hardware option installed inside the printer. Note: Network code may be downloaded while this message appears on the display. Invalid PIN Enter a valid PIN. Load manual feeder with • Load the specified paper in the multipurpose feeder. Note: To learn how to load the multipurpose feeder, press press • Press repeatedly until Show Me appears, and then . repeatedly until Continue appears, and then press to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source. • Cancel the current job. Understanding printer messages 117 Load with • Load the paper tray or other source with the correct paper type and size. repeatedly until Show Me appears, and then Note: To learn how to load the specified paper source, press press . • Cancel the current job. Load staples • Replace the specified staple cartridge in the finisher. Note: To learn how to replace the specified staple cartridge, press for the specified staple cartridge appears, and then press • Press repeatedly until • Cancel the print job. repeatedly until the Show Me message . Continue appears, and then press to clear the message and continue printing. Menus are disabled The printer menus are disabled. The printer settings cannot be changed from the control panel. Contact your system support person for help. Note: When menus are disabled, it is still possible to cancel a print job, print a confidential job, or print a held job. Network/Network The printer is connected to the network. Network indicates that the printer is using the standard network port built into the printer system board. Network indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server. No held jobs Wait for the message to clear. No jobs to cancel Wait for the message to clear. No recognized file types Either there are no files saved on the USB drive, or the files saved are not supported. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx. Understanding printer messages 118 Power Saver The printer is saving power while it waits for the next print job. • Send a job to print. • Press to warm the printer to normal operating temperature. Afterwards, Ready appears. Printer locked, enter PIN to unlock The control panel is locked. Enter the correct PIN to unlock it. Printing Wait for the message to clear. Programming disk DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not turn the printer power off while Programming disk appears on the display. Programming flash DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not turn the printer power off while Programming flash appears on the display. Programming System Code DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not turn the printer power off while Programming System Code appears on the display. Reading USB drive DO NOT REMOVE Wait for the message to clear. Ready The printer is ready to receive print jobs. Understanding printer messages 119 Remote Management Active DO NOT POWER OFF The printer settings are being configured. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer power off while Remote Management Active appears on the display. Remove paper from all bins Output bins have reached their capacity. Remove paper from all output bins to clear the message and continue printing. Remove paper from standard bin The standard exit bin has reached its capacity. Remove paper from the standard exit bin to clear the message and continue printing. Remove paper from bin The specified output bin has reached its capacity. Remove paper from the specified bin to clear the message and continue printing. Resetting the printer Wait for the message to clear. Restore Held Jobs? • Press until Continue appears, and then press • Press until Do not restore appears, and then press to restore all held jobs stored on the printer hard disk. . No print jobs will be restored. Restoring Factory Defaults Wait for the message to clear. When factory default settings are restored: • All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets. • All settings return to the factory defaults except the Display Language setting in the Setup menu and the custom settings in the Serial , Network, Infrared, LocalTalk, and USB menus. Restoring Held Job(s) x/y • Wait for the message to clear. • Press until Quit restoring appears, and then press to delete unrestored held jobs. Note: x represents the number of jobs being restored. y represents the total number of jobs to be restored. Understanding printer messages 120 Serial The printer is using a serial cable connection. The serial port is the active communication link. Some held jobs were not restored Press until Continue appears, and then press to delete the specified job. Some held jobs will not be restored • Press until Continue appears, and then press • Cancel the current job. to clear the message and resume printing. Standard Bin Full Remove the stack of paper from the standard exit bin to clear the message. Staples empty or misfed Load the specified staple cartridge into the finisher to clear the message and continue stapling. Staples low or missing Load the specified staple cartridge in the finisher to clear the message. Submitting Selection Wait for the message to clear. Tray Empty Load paper in the tray to clear the message. Tray Low Load paper in the specified tray to clear the message. Tray Missing Insert the specified tray into the printer. USB/USB The printer is using a USB cable connection. The USB port is the active communication link. Understanding printer messages 121 Waiting The printer has received data to print, but is waiting for an End‑of‑Job command, a Form Feed command, or additional data. • Press to print the contents of the buffer. • Cancel the current print job. 31 Missing or defective cartridge The specified toner cartridge is either missing or not functioning properly. • Remove the specified toner cartridge, and then reinstall it. Note: To learn how to install a toner cartridge, press repeatedly until Show Me appears, and then press . • Remove the specified toner cartridge, and then install a new one. 32 Replace unsupported cartridge Remove the specified toner cartridge, and then install a supported one. Note: To learn how to install a toner cartridge, press repeatedly until Show Me appears, and then press . 34 Incorrect paper type, check • • • • Load the appropriate paper or other specialty media in the proper tray. Check tray length and width guides and make sure the paper is properly loaded in the tray. Check the Print Properties settings to make sure the print job is requesting the correct paper size and type. Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. • Cancel the current print job. 34 Incorrect paper size, check • Load the appropriate paper or other specialty media in the proper tray. • Press until paper tray. Continue appears, and then press to clear the message and print the job using a different • Check tray length and width guides and make sure the paper is properly loaded in the tray. • Check the Print Properties settings to make sure the print job is requesting the correct paper size and type. • Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. • Cancel the current print job. Understanding printer messages 122 35 Insufficient memory to support Resource Save feature • Press until Continue appears, and then press to disable Resource Save and continue printing. • To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the menus to activate the link buffer changes. When Ready appears, enable Resource Save. • Install additional memory. 37 Insufficient memory for Flash Memory Defragment operation • Press until Continue appears, and then press to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory. 37 Insufficient memory to collate job • Press until Continue appears, and then press collating the rest of the print job. to print the portion of the job already stored and begin • Cancel the current print job. 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk. Press until Continue appears, and then press to clear the message. 38 Memory full • Press until Continue appears, and then press • Cancel the current print job. • Install additional printer memory. to clear the message. 39 Page is too complex to print • Press until Continue appears, and then press • Cancel the current print job. • Install additional printer memory. to clear the message and continue printing. 50 PPDS font error • Press until Continue appears, and then press to clear the message and continue printing. • The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text. • Cancel the current print job. Understanding printer messages 123 51 Defective flash detected • Press until Continue appears, and then press • Cancel the current print job. to clear the message and continue printing. 52 Flash full • Press until Continue appears, and then press to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory. • Upgrade to a larger capacity flash memory card. 53 Unformatted flash detected • Press until Continue appears, and then press to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Serial option error • Check that the serial cable is connected correctly and is the proper one for the serial port. • Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and host computer. • Press until Continue appears, and then press to continue printing. • Turn the printer power off and then back on to reset the printer. 54 Standard network software error • Press until Continue appears, and then press to continue printing. • Turn the printer power off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 54 Network software error • Press until Continue appears, and then press to continue printing. • Turn the printer power off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 55 Unsupported option in slot 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. Understanding printer messages 124 3 Remove the unsupported optional interface card or internal print server from the printer system board. For more information, see the User's Guide on the Software and Documentation CD. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer power back on. 56 Parallel port disabled • Press until Continue appears, and then press to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port disabled • Press until Continue appears, and then press to clear the message. The printer discards any data received through the serial port. • Make sure the Serial Buffer menu item is not set to Disabled. 56 Standard USB port disabled • Press until Continue appears, and then press to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 56 USB port disabled • Press until Continue appears, and then press to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 57 Configuration change, held jobs were not restored Press until Continue appears, and then press 58 Too many disks installed 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. 3 Remove the extra disks. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer power back on. to clear the message. Understanding printer messages 125 58 Too many flash options installed 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. 3 Remove the excess flash memory. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer power back on. 58 Too many trays attached 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer power back on. 61 Remove defective hard disk • Press until Continue appears, and then press to clear the message and continue printing. • Install a different hard disk before performing any operations that require a hard disk. 62 Disk full • Press until Continue appears, and then press to clear the message and continue processing. • Delete fonts, macros, and other data stored on the hard disk. • Install a larger hard disk. 63 Unformatted disk • Press until Continue appears, and then press • Format the disk. to clear the message and continue printing. If the error message remains, the hard disk may be defective and require replacing. 80 Scheduled maintenance Contact Customer Support, and report the message. The printer needs to have scheduled maintenance done. Understanding printer messages 126 82 Replace waste toner box The waste toner box is full. 1 Replace the waste toner box. Note: To learn how to replace the waste toner box, press repeatedly until Show Me appears, and then press . 2 Clear the paper path. 82 Waste toner box missing Insert the waste toner box. repeatedly until Show Me appears, and then press Note: To learn how to insert a waste toner box, press . 82 Waste toner box nearly full Order a replacement waste toner box immediately. • To learn how to insert a waste toner box, press • Press until repeatedly until Show Me appears, and then press Continue appears, and then press . to clear the message and continue printing. 84 Black pc unit life warning The black photoconductor is near exhaustion. When the print quality diminishes, install a new photoconductor. • To learn how to replace the black photoconductor unit, press • To ignore the message, press until until Show Me appears, and then press Ignore appears, and then press . to clear the message and continue printing. 84 color pc unit life warning One or more of the color photoconductors are near exhaustion. When the print quality diminishes, install new cyan, magenta, and yellow photoconductors. • To learn how to replace the color photoconductors, press • To ignore the message, press until until Show Me appears, and then press Ignore appears, and then press . to clear the message and continue printing. 84 pc unit missing Insert the missing photoconductor(s). To learn how to replace a photoconductor, press and then press . until Show Me appears, Understanding printer messages 127 84 Replace black pc unit The black photoconductor is exhausted. Install a new photoconductor. until Note: To learn how to replace the black photoconductor, press Show Me appears, and then press . 84 Replace color pc units One or more of the color photoconductors are exhausted. Install new cyan, magenta, and yellow photoconductors. Note: To learn how to replace the photoconductors, press until Show Me appears, and then press . 84 Unsupported pc unit Replace the specified photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. 88 toner low When this message appears, the toner is low. When the print becomes faded, replace the toner cartridge. • To clear this message and continue printing, press until Continue appears, and then press . 88 Replace toner 1 The toner cartridge is exhausted. Replace the specified toner cartridge. Note: To learn how to replace a toner cartridge, press repeatedly until Show Me appears, and then press . 2 Clear the paper path to clear the message and continue printing. 200–285.yy Paper jam 1 Clear the paper path. 2 After clearing the paper path, press to resume printing. 289 Staple error 1 Clear the jam from the specified stapler area(s). 2 Press until Continue appears, and then press to continue printing. Understanding printer messages 128 900–999 Service 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. If the service message appears again, contact Customer Support, and report the message. 1565 Emul Error Load Emul Option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Maintaining the printer 129 Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the paper support and paper exit tray. 3 Dampen a clean, lint‑free cloth with water. Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. 4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and paper exit tray are dry before beginning a new print job. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • • • • • • Direct sunlight Temperatures above 35°C (95°F) High humidity above 80% Salty air Corrosive gases Heavy dust Conserving supplies There are some settings you can change from the control panel that will help you conserve toner and paper. For more information, see “Supplies menu,” “Quality menu,” and “Finishing menu.” If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy before printing the remaining copies. Maintaining the printer 130 Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the control panel 1 Make sure the printer is on and Ready appears. 2 From the control panel, press 3 Press until until Status / Supplies appears, and then press View supplies appears, and then press . . The status of each supply appears. Printing a menu settings page Print a menu settings page to review the status of the supplies. 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press repeatedly until Reports appears, and then press 4 Press repeatedly until Menu Settings Page appears, and then press . . Printing Menu Settings appears. After the menu settings page prints, Ready appears. Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer. 1 Open a Web browser. 2 In the address bar, type the IP address of the network printer (for example,192.264.263.17). 3 Press Enter. The Device Status Page appears. A summary of supply levels is displayed. Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper. Ordering toner cartridges When 88 Cyan toner low, 88 Magenta toner low, 88 Yellow toner low, or 88 Black toner low appears, order a new cartridge. Maintaining the printer 131 When 88 Replace Cyan toner, 88 Replace Magenta toner, 88 Replace Yellow toner, or 88 Replace Black toner appears, you must replace the specified toner cartridge. The recommended toner cartridges specifically designed for the printer are: Part name Part number Cyan High Yield Toner Cartridge C930H2CG Magenta High Yield Toner Cartridge C930H2MG Yellow High Yield Toner Cartridge C930H2YG Black High Yield Toner Cartridge C930H2KG Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Part name Part number Single PC Unit C930X72G 3 Pack of PC Units C930X73G Ordering staple cartridges When Staples low or missing appears, order the specified staple cartridge. When Staples empty or misfed or Load staples appears, replace the specified staple cartridge. See the illustrations inside the stapler finisher door for more information. Part name Part number Staple Cartridges–3 pack (Staples G5) 25A0013 Advanced Booklet Staples 21Z0357 (Staples G11 and Staples G12) Ordering a waste toner box When 82 Waste toner box nearly full appears, order a replacement waste toner box. The waste toner box must be replaced when 82 Replace waste toner box appears. Part name Part number Waste Toner Box C930X76G Maintaining the printer 132 Replacing supplies Replacing the waste toner box Replace the waste toner box when 82 Replace waste toner box appears. The printer will not continue printing until the waste toner box is replaced. 1 Waste toner box 2 Door E6 3 Door E 4 Printhead lens cleaner 5 E6 Door tab Maintaining the printer 133 1 Unpack the replacement waste toner box and accessories. 2 Open Door E (front printer door). Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. Maintaining the printer 3 Grasp the E6 Door tab, and then push the door down. 4 Remove the old printhead lens cleaner from Door E, and then discard it. 5 Remove the waste toner box. 134 Maintaining the printer 6 Place the plastic cover over the waste toner box. 7 Place the waste toner box in the recycling bag. 8 Use the new printhead lens cleaner to clean the printhead lenses. 135 Maintaining the printer 9 Insert the new waste toner box. 10 Place the new printhead lens cleaner in the notches of Door E. 11 Close Door E6. 136 Maintaining the printer 12 Close Door E. 13 Remove all paper from the printer paper path. Visit www.lexmark.com/recycling to learn how to recycle the waste toner box. Cleaning the printhead lenses Clean the printhead lenses when you replace the waste toner box or when you encounter print quality problems. 1 Waste toner box 2 Door E6 3 Door E (front door) 4 Printhead lens cleaner 5 E6 Door tab 137 Maintaining the printer 138 1 Open Door E (front door). Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Grasp the E6 Door tab, and then push the door down. 3 Remove the waste toner box. 4 Locate and remove the printhead lens cleaner from Door E. Note: If you are replacing the waste toner box, use the printhead lens cleaner that shipped with it. Maintaining the printer 5 Insert the padded tip of the printhead lens cleaner into the first printhead lens opening. 6 Push the printhead lens cleaner all the way to the back of the lens, and then pull it out. 7 Clean the remaining three printhead lenses. 139 Maintaining the printer 8 Insert the waste toner box. 9 Place the printhead lens cleaner in the notches of Door E. 10 Close Door E6. 140 Maintaining the printer 141 11 Close Door E. Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Release the bar by pressing the E5 button located on the bottom of the E5 latch, lift the E5 latch, and then press the bar down. Maintaining the printer 142 3 Remove the photoconductor(s) specified on the display. Photoconductor color Opening name Black E1 Cyan E2 Magenta E3 Yellow E4 4 Unpack the replacement photoconductor. 5 Align and insert the end of the photoconductor. Maintaining the printer 6 Remove the tape from the top of the photoconductor. 7 Press the button forward to insert the photoconductor while removing the casing. 8 Lift the bar up, and then press latch E5 down so that it holds the bar in position. 143 Maintaining the printer 144 9 Close Door E. Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears. The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new cartridge, and set it near the printer. 3 Open Door E (front printer door). 4 Unlock the specified cartridge by turning the cartridge counterclockwise until the arrow‑shaped handle points toward the unlock symbol. Maintaining the printer 145 5 Remove the cartridge by gently pulling it away from the printer. 6 Align the arrow‑shaped handle with the unlock symbol, and then insert the toner cartridge all the way into the opening. 7 Lock the cartridge by turning the arrow‑shaped cartridge handle clockwise until it points toward the lock symbol. Maintaining the printer 146 8 Close Door E. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the list. 3 Follow the instructions on the computer screen. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weighs 201 lb (91.2 kg); therefore, it requires at least four people or a properly rated mechanical handling system to lift it safely. Use the handholds on the sides of the printer to lift it, and make sure your fingers are not under the printer when you set it down. Disconnect all cords and cables from the printer before moving it. Maintaining the printer 147 Follow these guidelines to avoid personal injury or printer damage: • • • • Use at least four people or a properly rated mechanical handling system to lift the printer. Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. Disconnect all cords and cables from the printer before moving it. Remove all printer options before moving the printer. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty. Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring movements. Setting the printer up in a new location For a basic printer, or a printer with an optional finisher installed, allow the following recommended amount of space around the printer: 1 2 in. (50 mm) 2 2.7 ft (825 mm) 3 1.4 ft (418 mm) 4 4 in. (100 mm) 5 2.3 ft (693 mm) Maintaining the printer Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. 148 Administrative support 149 Administrative support Adjusting the brightness or contrast of the display 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press repeatedly until Settings appears, and then press 4 Press repeatedly until Utilities Menu appears, and then press 5 Press repeatedly until appears next to LCD Brightness or LCD Contrast, and then press . . . Note: Select LCD Brightness to adjust the brightness setting or LCD Contrast to adjust the contrast setting. 6 Press repeatedly to decrease the setting or repeatedly to increase the setting, and then press . Disabling control panel menus Since many people often use a printer, a support person may choose to lock the control panel menus so that the settings cannot be changed from the control panel. 1 Make sure the printer is turned off. 2 From the control panel, press and hold and while turning the printer on. 3 Release both buttons when Performing Self Test appears. The printer performs its power‑on sequence, and then CONFIG MENU appears. 4 Press repeatedly until Panel Menus appears, and then press 5 Press repeatedly until appears next to Disable, and then press . . Note: Select Enable to enable the control panel menus. 6 Press repeatedly until Exit Config Menu appears, and then press The printer performs its power‑on sequence, and then Ready appears. Adjusting Power Saver 1 Make sure the printer is on and Ready appears. 2 From the control panel, press 3 Press repeatedly until . Settings appears, and then press . . Administrative support 150 4 Press repeatedly until Setup Menu appears, and then press 5 Press repeatedly until Power Saver appears, and then press 6 Press repeatedly to decrease or . . repeatedly to increase the number of minutes before the printer enters Power . Available settings range from 2–240 minutes. Saver mode, and then press Note: Power Saver settings can also be adjusted by issuing a Printer Job Language (PJL) command. For more information, see the Technical Reference available on the Lexmark Web site at www.lexmark.com/publications. Restoring the factory default settings 1 From the control panel, press . 2 Press until Settings appears, and then press 3 Press until Setup appears, and then press 4 Press until Factory Defaults appears, and then press 5 Press until Restore Now appears, and then press . . . . Restoring Factory Defaults appears. Warning—Potential Damage: Restore Now returns all printer settings to the factory default settings except Network/Port menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected. Encrypting the printer hard disk This functionality is available only when a printer hard disk is installed and working properly. Warning—Potential Damage: All files and resources on the printer hard disk will be deleted. Resources residing in the printer flash memory or RAM will not be affected. 1 Turn the printer off. 2 From the control panel, press and hold and while turning the printer on. 3 Release both buttons when Performing Self Test appears. The printer performs its power‑on sequence, and then CONFIG MENU appears. 4 Press repeatedly until Disk Encryption appears, and then press 5 Press repeatedly until appears next to Enable or Disable, and then press . . Note: Select Enable to enable hard disk encryption or Disable to disable hard disk encryption. Contents will be lost. Continue? appears. Administrative support 6 Press repeatedly until 151 Yes appears, and then press . A progress bar appears. 7 Press repeatedly until Exit Config Menu appears, and then press . The printer performs its power‑on sequence, and then Ready appears. Locking the control panel menus using the Embedded Web Server You can use the control panel lockout functionality to create a PIN and choose specific menus to lock. Each time a locked menu is selected, the user will be prompted to enter the correct PIN. The PIN does not affect access through the Embedded Web Server. To lock control panel menus: 1 Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Security. 4 Click Menu Lockout Setup. Locking the entire printer You can use the printer lockout functionality to create a PIN that must be entered in order to use the printer. When the printer is locked, every print job it receives will buffer to the hard disk. To print the jobs, the user must enter the correct PIN using the control panel. Notes: • A printer hard disk must be installed in the printer and working properly for the printer lockout functionality to be available. • Some data will continue to be processed while the printer is locked. Reports such as user or event logs can be retrieved from a locked printer. To lock control panel menus: 1 Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Security. 4 Click Printer Lockout PIN. Administrative support 152 Modifying confidential print settings You can modify confidential print settings using the Embedded Web Server. You can set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry attempts, all of the jobs for that user are deleted. You can set an expiration time for confidential print jobs. When a user has not printed the jobs within the designated time period, all of the jobs for that user are deleted. Note: This functionality is only available on network printers. To modify the confidential print settings: 1 Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Security. 4 Click Confidential Print Setup. Supporting IPSec Internet Protocol Security (IPSec) provides authentication and encryption at the network layer allowing all application and network connections over the IP protocol to be secure. IPSec can be set up between the printer and up to five hosts, using both IPv4 and IPv6. To configure IPSec using the Embedded Web Server: 1 Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address. 2 Click Configuration. 3 Under Other Settings, click Network/Ports. 4 Click IPSec. IPSec supports two types of authentication: • Shared Key Authentication—Authenticates any ASCII phrase shared among all participating host computers. This is the easiest way to configure when only a few host computers on the network use IPSec. • Certificate Authentication—Authenticates any host computer or subnet of hosts for IPSec. Each host computer must have a public/private key pair. Validate Peer Certificate is enabled by default, requiring each host to have a signed authority certificate that is installed. Each host must have its identifier in the Subject Alternate Name field of the signed certificate. Note: After a printer is configured for IPSec with a host, IPSec is required for any IP communications to take place. Supporting SNMPv3 Simple Network Management Protocol version 3 (SNMPv3) allows for encrypted and authenticated network connections. It also lets a system support person select the desired level of security. Prior to use, at least one user name and password must be assigned from the settings page. Administrative support 153 To configure SNMPv3 through the Embedded Web Server: 1 Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Network/Ports. 4 Click SNMP. SNMPv3 authentication and encryption has three levels of support: • No authentication and no encryption • Authentication with no encryption • Authentication and encryption Using 802.1x authentication 802.1x authentication allows the printer to join networks that require authentication before allowing access. 802.1x port authentication can be used with the WPA (Wi‑Fi Protected Access) feature of wireless printers or print servers to provide WPA‑Enterprise security support. Support for 802.1x requires the establishment of credentials for the printer, such as certificates. Certificates provide a way for the printer to be known to the Authentication Server (AS). The AS allows network access to wireless printers or print servers presenting a valid set of credentials. You can manage the credentials by using the Embedded Web Server. To install and use certificates as part of the credentials: 1 Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Network/Ports. 4 Click Certificate Management. To enable and configure 802.1x after installing the required certificates: 1 Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Network/Ports. 4 Click 802.1x Authentication. If a wireless internal print server is installed in the printer, click Wireless instead. Administrative support 154 Creating an administrative password Creating an administrative password allows a system support person to password‑protect printer settings. Once a password is created, it must be entered to access the Configuration and Reports pages of the Embedded Web Server. An administrative password for the Embedded Web Server must be created before Secure mode can be activated. 1 Open a Web browser. 2 In the address bar, type the network printer or print server IP address, and then press Enter. 3 Click Configuration. 4 Under Other Settings, click Security. 5 Click Create Password. 6 Type the same password in each Password box. Changing this setting will cause the print server to reset. 7 Click Submit. Using Secure mode Secure mode is a way to securely communicate over Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) ports. Note: An administrative password for the Embedded Web Server must be created before Secure mode can be enabled. To configure Secure mode using the Embedded Web Server: 1 Open a Web browser. 2 In the address bar, type the network printer or print server IP address, and then press Enter. 3 Click Configuration. 4 Under Other Settings, click Security. 5 Click TCP/IP Port Access. 6 Click the box to the right of Secure Mode Active. Note: If Secure Mode Active is gray or not selectable, create an administrative password and try again. 7 Select a setting for each listed port, and then click Submit. There are three ways to configure the TCP and UDP network ports: • Disabled—Port is disabled and never allows network connections • Secure and Unsecure—Port is always open including when the printer is in Secure mode • Unsecured Only—Port is open only when printer is in Secure mode Troubleshooting 155 Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The Ground Fault Circuit Interrupter (GFCI) has not tripped. From the back of the printer, press the GFCI Reset button located above the printer power cord. • • • • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electrical equipment plugged into the outlet is working. The printer is turned on. The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem. Door A will not shut properly Make sure the green paper jam clearance lever behind Door A is in place: 1 Press down on the white release lever beneath Door A at the top of the printer, and then open the door. Troubleshooting 156 2 Press the A1 green lever down to its normal position. 3 Close Door A. Solving printing problems Multiple‑language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as image. 4 Click OK. Control panel display is blank or displays only diamonds The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on. If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support. Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Jobs do not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print. Press printer to the Ready state. to return the Troubleshooting 157 CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exit bin, and then press . CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If you are using a USB port, make sure you are running Windows Vista, Windows XP, Windows Server 2003, Windows 2000/98/Me and using compatible printer software. MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING • Make sure the internal print server is properly installed and that the printer is connected to the network. For more information about installing a network printer, click View User's Guide and Documentation on the Software and Documentation CD. • Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE For more information, visit the Lexmark Web site at www.lexmark.com. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. For more information, see the setup documentation that came with the printer. Confidential and other held jobs do not print These are possible solutions. Try one or more of the following: HAS A FORMATTING ERROR OCCURRED? If so, delete the job and try printing it again. Only part of the job may print. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. CHECK TO SEE IF THE PRINTER HAS RECEIVED INVALID DATA Delete invalid jobs. Troubleshooting 158 Job takes longer than expected to print These are possible solutions. Try one or more of the following: REDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job. CHANGE THE PAGE PROTECT SETTING TO OFF 1 From the control panel, press . 2 Press until Settings appears, and then press 3 Press until Setup Menu appears, and then press 4 Press until Print Recovery appears, and then press 5 Press until Page Protect appears, and then press 6 Press until Off appears, and then press . . . . . Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. Incorrect characters print Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. Tray linking does not work ARE THE SAME SIZE AND TYPE OF PAPER LOADED IN EACH TRAY? • Load the same size and type of paper in each tray. • Move the paper guides to the correct positions for the paper size loaded in each tray. ARE THE PAPER SIZE AND PAPER TYPE SETTINGS THE SAME FOR EACH TRAY? • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper Size/Type menu. Troubleshooting 159 Large jobs do not collate These are possible solutions. Try one or more of the following: MAKE SURE COLLATE IS SET TO ON From the Finishing menu or Print Properties, set Collate to On. Note: Setting Collate to Off in the software overrides the setting in the Finishing menu. REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur Increase the Print Timeout value: 1 From the control panel, press . 2 Press until Settings appears, and then press 3 Press until Setup Menu appears, and then press 4 Press until Timeouts appears, and then press 5 Press until Print Timeout appears, and then press 6 Press until the desired value appears, and then press . . . . . Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: RESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. Troubleshooting 160 CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer. MAKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. MAKE SURE THE OPTION IS SELECTED From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the Chooser. Drawers MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. 5 Close the door. RESET THE PRINTER Turn the printer off. Wait 10 seconds. Turn the printer back on. Finisher If the finisher does not operate correctly, these are possible solutions. Try one or more of the following: MAKE SURE THE CONNECTION BETWEEN THE FINISHER AND THE PRINTER IS SECURE If the finisher is listed on the menu settings page, but paper jams when it exits the printer and enters the finisher, it may not be properly installed. Reinstall the finisher. For more information, see the hardware setup documentation that shipped with the finisher. MAKE SURE YOU ARE USING A PAPER SIZE THAT IS COMPATIBLE WITH THE FINISHER EXIT BINS For more information about supported paper sizes, click View User's Guide and Documentation on the Software and Documentation CD. Troubleshooting 161 Flash memory card Make sure the flash memory card is securely connected to the printer system board. Hard disk with adapter Make sure the hard disk is securely connected to the printer system board. Internal print server If the internal print server does not operate correctly, these are possible solutions. Try one or more of the following: CHECK THE PRINT SERVER CONNECTIONS • Make sure the internal print server is securely attached to the printer system board. • Make sure you are using the correct (optional) cable and that it is securely connected. MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information about installing software for network printing, click View User's Guide and Documentation on the Software and Documentation CD. Memory card Make sure the memory card is securely connected to the printer system board. USB/parallel interface card Check the USB/parallel interface card connections: • Make sure the USB/parallel interface card is securely connected to the printer system board. • Make sure you are using the correct cable and that it is securely connected. Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK THE PAPER Use recommended paper and other specialty media. For more information, see the chapter about paper and specialty media guidelines. MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder. Troubleshooting 162 CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Print jobs are not routed to the booklet‑maker bin These are possible solutions. Try one or more of the following: CHECK THE PAPER Make sure the paper is loaded in a 520‑sheet tray or the multipurpose feeder. If the paper is loaded in the multipurpose feeder, make sure it is loaded short‑edge first. Note: Do not load A4‑ or letter‑size paper in the multipurpose feeder. IS THE LETTER‑ OR A4‑SIZE PAPER LOADED IN A 520‑SHEET TRAY? The finisher will not accept letter‑ or A4‑size paper from the multipurpose feeder. Load letter‑ or A4‑size paper in the short‑edge orientation in a 520‑sheet tray. MAKE SURE THE PAPER SIZE IS SUPPORTED BY THE BOOKLET‑MAKER BIN (BIN 2) Use one of the following paper sizes supported by Bin 2: A3, A4, B4, folio, legal, letter, or tabloid (11 x 17 in.). Paper jam message remains after jam is cleared The paper path is not clear. Clear jammed paper from the entire paper path, and then press Page that jammed does not reprint after you clear the jam In the Setup menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On: 1 Press . 2 Press until Settings appears, and then press . . Troubleshooting 163 3 Press until Setup Menu appears, and then press 4 Press until Print Recovery appears, and then press 5 Press until Jam Recovery appears, and then press 6 Press until On or Auto appears, and then press . . . . Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load letter‑ or A4‑size paper in the tray in the long‑edge orientation. 3 From the control panel, press and hold and while turning the printer on. 4 Release both buttons when Performing Self Test appears. The printer performs its power‑on sequence, and then Config Menu appears. 5 Press until Prt Quality Pgs appears, and then press . The pages are formatted. Printing Quality Test Pages appears, and then the pages print. The message remains on the display until all the pages print. 6 After the print quality test pages print, press until Exit Config Menu appears, and then press . Troubleshooting Blank pages The printer may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program. Clipped images These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. Dark lines ABCDE ABCDE ABCDE One or more of the photoconductors may be defective. 164 Troubleshooting 165 If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Gray background ABCDE ABCDE ABCDE REDUCE THE TONER DARKNESS SETTING From Print Properties, select a different Toner Darkness setting before sending the job to print. Incorrect margins ABCD ABCD ABCD CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. CHECK THE PAGE SIZE SETTING Before sending the job to print, specify the correct page size in Print Properties or the software program. Troubleshooting Light colored line, white line, or incorrectly colored line These are possible solutions. Try one or more of the following: CLEAN THE PRINTHEAD LENSES The printhead lenses may be dirty. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the defective toner cartridge. ARE THE PHOTOCONDUCTORS DEFECTIVE? Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. Paper curl These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Print irregularities These are possible solutions. Try one or more of the following: 166 Troubleshooting 167 HAS PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from a fresh package. • Store paper in its original wrapper until you use it. CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. CHECK THE PAPER Avoid textured paper with rough finishes. IS THE TONER LOW? When 88 toner low appears, order a new cartridge. Print is too dark These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the RGB Brightness setting is too dark, or the RGB Contrast setting is too high. • From Print Properties, change these settings. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 168 Print is too light These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the RGB Brightness setting is too dark, or the RGB Contrast setting is too high. • From Print Properties, change these settings. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from a fresh package. • Store paper in its original wrapper until you use it. CHECK THE PAPER Avoid textured paper with rough finishes. CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. MAKE SURE COLOR SAVER IS SET TO OFF Color Saver may be set to On. IS THE TONER LOW? When 88 toner low appears, order a new cartridge. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 169 ) ) ) ) Repeating defects DO MARKS OCCUR REPEATEDLY ONLY IN ONE COLOR AND MULTIPLE TIMES ON A PAGE? Replace the photoconductor(s) if the defects occur every: • 44 mm (1.7 in.) • 94 mm (3.7 in.) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid color pages The printer may need to be serviced. For more information, contact Customer Support. Toner fog or background shading appears on the page A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting ARE THE PHOTOCONDUCTORS WORN OR DEFECTIVE? Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. IS THERE TONER IN THE PAPER PATH? Contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. CHECK THE PAPER TEXTURE SETTING Make sure the Paper Texture setting matches the paper loaded in the tray. Toner specks These are possible solutions. Try one or more of the following: A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. IS THERE TONER IN THE PAPER PATH? Contact Customer Support. 170 Troubleshooting 171 Transparency print quality is poor CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. CHECK THE PAPER TYPE SETTING Load transparencies, and make sure the Paper Type setting is set to Transparency. Uneven print density ABCDE ABCDE ABCDE Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. Solving color quality problems This section helps answer some basic color‑related questions and describes how some of the features provided in the Quality Menu can be used to solve typical color problems. FAQ about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue needed to produce a certain color. What is CMYK color? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color. How is color specified in a document to be printed? Software programs typically specify document color using RGB or CMYK color combinations. Additionally, they allow users to modify the color of each object in a document. For more information, see the software program Help topics. Troubleshooting 172 How does the printer know what color to print? When a user prints a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color. The object information determines the application of color conversion tables. For example, it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images. Should I use PostScript or PCL emulation printer software? What settings should I use for the best color? The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver provide the preferred color quality for the majority of printouts. Why doesn't the printed color match the color I see on the computer screen? The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor. However, because of technology differences that exist between printers and monitors, there are many colors that can also be affected by monitor variations and lighting conditions. For recommendations on how the printer color sample pages may be useful in solving certain color‑matching problems, see the question, “How can I match a particular color (such as a corporate logo)?” The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color. Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane. Selecting positive or negative values for cyan, magenta, yellow, and black (from the Color Balance menu) will slightly increase or decrease the amount of toner used for the chosen color. For example, if a printed page has a red tint, then decreasing both magenta and yellow could potentially improve the color balance. My color transparencies seem dark when they are projected. Is there anything I can do to improve the color? This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency. Make sure to print on the recommended type of color transparencies. What is manual color correction? When manual color correction is enabled, the printer employs user‑selected color conversion tables to process objects. However, Color Correction must be set to Manual, or no user‑defined color conversion will be implemented. Manual color correction settings are specific to the type of object being printed (text, graphics, or images), and how the color of the object is specified in the software program (RGB or CMYK combinations). Notes: • Manual color correction is not useful if the software program does not specify colors with RGB or CMYK combinations. It is also not effective in situations in which the software program or the computer operating system controls the adjustment of colors. • The color conversion tables—applied to each object when Color Correction is set to Auto—generate preferred colors for the majority of documents. To manually apply a different color conversion table: 1 From the Quality menu, select Color Correction, and then select Manual. 2 From the Quality menu, select Manual Color, and then select the appropriate color conversion table for the affected object type. Troubleshooting 173 Manual Color menu Object type RGB Image RGB Text RGB Graphics Color conversion tables • Vivid—Produces brighter, more saturated colors and may be applied to all incoming color formats. • sRGB Display—Produces an output that approximates the colors displayed on a computer monitor. Black toner usage is optimized for printing photographs. • Display—True Black—Produces an output that approximates the colors displayed on a computer monitor. Uses only black toner to create all levels of neutral gray. • sRGB Vivid—Provides an increased color saturation for the sRGB Display color correction. Black usage is optimized for printing business graphics. • Off—No color correction is implemented. CMYK Image CMYK Text CMYK Graphics • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. • Euro CMYK—Applies color correction to approximated EuroScale color output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting. • Off—No color correction is implemented. How can I match a particular color (such as a corporate logo)? From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates a multiple‑page printout consisting of hundreds of colored boxes. Either a CMYK or RGB combination is located on each box, depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table. By examining Color Samples sets, a user can identify the box whose color is the closest to the desired color. The color combination labeled on the box can then be used for modifying the color of the object in a software program. For more information, see the software program Help topics. Manual color correction may be necessary to utilize the selected color conversion table for the particular object. Selecting which Color Samples set to use for a particular color‑matching problem depends on the Color Correction setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the color of the object is specified in the software program (RGB or CMYK combinations). When the printer Color Correction setting is set to Off, the color is based on the print job information; and no color conversion is implemented. Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK combinations. Additionally, certain situations exist in which the software program or the computer operating system adjusts the RGB or CMYK combinations specified in the program through color management. The resulting printed color may not be an exact match of the Color Samples pages. What are detailed Color Samples and how do I access them? Detailed Color Samples sets are available only through the Embedded Web Server of a network printer. A detailed Color Samples set contains a range of shades (displayed as colored boxes) that are similar to a user‑defined RGB or CMYK value. The likeness of the colors in the set are dependent on the value entered in the RGB or CMYK Increment box. Troubleshooting 174 To access a detailed Color Samples set from the Embedded Web Server: 1 Open a Web browser. 2 In the address bar, type the network printer IP address. 3 Click Configuration. 4 Click Color Samples. 5 Click Detailed Options to narrow the set to one color range. 6 When the Detailed Options page appears, select a color conversion table. 7 Enter the RGB or CMYK color number. 8 Enter an Increment value from 1–255. Note: The closer the value is to 1, the narrower the color sample range will appear. 9 Click Print to print the detailed Color Samples set. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call (1‑800‑539‑6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com. Notices 175 Notices Product name: Lexmark C930 Machine type: 5057 Model(s): 030 Edition notice August 2011 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to the Internet, you can contact Lexmark by mail: Lexmark International, Inc. Bldg 004-2/CSC 740 New Circle Road NW Lexington, KY 40550 © 2007 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Notices 176 Trademarks Lexmark and Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption is a trademark of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands. All other trademarks are the property of their respective owners. Conventions Note: A Note identifies something that could help you. Warning—Potential Damage: A Warning identifies something that could damage your product hardware or software. CAUTION—POTENTIAL INJURY: A CAUTION identifies something that could cause you harm. CAUTION—DO NOT TOUCH: This type of CAUTION indicates that you should not touch the marked area. CAUTION—HOT SURFACE: This type of CAUTION indicates a hot surface. CAUTION—SHOCK HAZARD: This type of CAUTION indicates a shock hazard. CAUTION—TIPPING HAZARD: This type of CAUTION indicates a tipping hazard. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Notices 177 Exposure to radio frequency radiation The following notice is applicable if your printer has a wireless network card installed. The radiated output power of this device is far below the FCC radio frequency exposure limits. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC. Industry Canada notices Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003. Industry Canada radio interference statement Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb. The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met. Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada. Notices 178 En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement interdite. Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur et loin des fenêtres afin de garantir une protection optimale. Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence. L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb. Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme aux spécifications techniques d'Industry Canada. Radio interference notice This is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take adequate measures. European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. This product satisfies the limits of EN 55022; safety requirements of EN 60950; radio spectrum requirements of ETSI EN 300 330-1 and ETSI EN 300 330-2; and the EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-3. Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Notices 179 Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele. Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen. Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999/5/CE. Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB direktyvos nuostatas. Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE. Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE. Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES. Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. India emissions notice This device uses very low power low range RF communication that has been tested and found not to cause any interference whatsoever. The manufacturer is not responsible in case of any disputes arising out of requirement of Notices 180 permissions from any local authority, regulatory bodies or any organization, required by the end-user to install and operate this product at his premises. Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 55 dBA Ready 32 dBA Values are subject to change. See www.lexmark.com for current values. Temperature information Ambient temperature 15.6C° – 32.2C° Shipping and storage temperature ‑40.0C° – 60.0C° Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options. Notices 181 Federal Communications Commission (FCC) compliance information statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your setup documentation for more information. The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending Notices 182 machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter’s Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. This equipment uses CA11A telephone jacks. Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq. Le numéro REN du modem est indiqué sur l’étiquette produit située à l’arrière de l’équipement. Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre, entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’un problème majeur d’échelle nationale. En conséquence, il vous est recommandé de brancher un parasurtenseur dans la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur répondant à des caractéristiques nominales satisfaisantes et certifié par le laboratoire d’assureurs UL (Underwriter’s Laboratories), un autre laboratoire agréé de type NRTL (Nationally Recognized Testing Laboratory) ou un organisme de certification agréé dans votre région ou pays. Ceci prévient tout endommagement de l’équipement causé par les orages et autres surtensions électriques. Cet équipement utilise des prises de téléphone CA11A. Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. Notices 183 This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers. Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device. The associated equipment shall be set to operate within the following limits for compliance to Telecom's specifications: • There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt. • The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another. South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN. Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses. Verwendung dieses Produkts in der Schweiz Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer 14B5109 oder 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden. Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen Telefonleitungen in der Schweiz Zeitsteuertakte vorhanden sind. Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera. Notices 184 ENERGY STAR Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard‑copy output from electronic inputs. 800 W Copying The product is generating hard‑copy output from hard‑copy original documents. NA Scanning The product is scanning hard‑copy documents. NA Ready The product is waiting for a print job. 200 W Power Saver The product is in energy‑saving mode. <17 W High Off The product is plugged into a wall outlet, but the power switch is turned off. NA Notices Mode 185 Description Power consumption (Watts) Low Off (<1 W Off) The product is plugged into a wall outlet, the power switch is turned off, and the product is in the lowest possible power consumption mode. NA Off 110V = .13 W, 220V = 1.15W The product is plugged into a wall outlet, but the power switch is turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout. Factory default Power Saver Timeout for this product (in minutes): 110V = 45 minutes, 220V = 60 minutes By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes. Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of the product. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy. Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage. Statement of Limited Warranty Lexmark C930 Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.” Notices 186 Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended. To obtain warranty service, you may be required to present the feature or option with the product. If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user. Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product. Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances. Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at www.lexmark.com/support. Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee. Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any product. Warranty service does not include repair of failures caused by: —Modification or unauthorized attachments —Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance —Unsuitable physical or operating environment Notices 187 —Maintenance by anyone other than Lexmark or a Lexmark authorized servicer —Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts —Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation. Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state. Index 188 Index Numerics 1133‑sheet tray loading 30 1565 Emul Error Load Emul Option 128 200–285.yy Paper jam 127 289 Staple error 127 31 Missing or defective cartridge 121 32 Replace unsupported cartridge 121 34 Incorrect paper size, check 121 34 Incorrect paper type, check 121 35 Insufficient memory to support Resource Save feature 122 37 Insufficient memory for Flash Memory Defragment operation 122 37 Insufficient memory to collate job 122 37 Insufficient memory, some held jobs will not be restored 122 38 Memory full 122 39 Page is too complex to print 122 50 PPDS font error 122 51 Defective flash detected 123 52 Flash full 123 520‑sheet tray (standard or optional) loading 27 53 Unformatted flash detected 123 54 Network software error 123 54 Serial option error 123 54 Standard network software error 123 55 Unsupported option in slot 123 56 Parallel port disabled 124 56 serial port disabled 124 56 Standard USB port disabled 124 56 USB port disabled 124 57 Configuration change, held jobs were not restored 124 58 Too many disks installed 124 58 Too many flash options installed 125 58 Too many trays attached 125 61 Remove defective hard disk 125 62 Disk full 125 63 Unformatted disk 125 80 Scheduled maintenance 125 802.1x authentication 153 82 Replace waste toner box 126 82 Waste toner box missing 126 82 Waste toner box nearly full 126 84 pc unit missing 126 84 Black pc unit life warning 126 84 color pc unit life warning 126 84 Replace black pc unit 127 84 Replace color pc units 127 84 Unsupported pc unit 127 867‑sheet tray loading 30 88 toner low 127 88 Replace toner 127 900–999 Service 128 A Activating Menu Changes 112 Activating PPDS Mode 112 AppleTalk menu 110 attaching cables 23 B Bin Full 112 Bin Setup menu 81 black‑and‑white printing 55 brightness, adjusting 149 Busy 112 C cables Ethernet 23 USB 23 Calibrating 112 calling Customer Support 174 Cancel not available 112 Canceling 112 canceling a job from Mac OS 9 54 from Mac OSX 55 from the control panel 54 from Windows desktop 54 from Windows taskbar 54 card stock guidelines 41 loading 31 Change to 112 Check guides 113 checking an unresponsive printer 155 cleaning exterior of the printer 129 printhead lenses 132, 137 Clearing job accounting statistics 113 Close cover 113 Close door 113 confidential jobs modifying print settings 152 Confidential print jobs 48 printing from Macintosh computer 50 printing from Windows 49 configurations printer 10 Configure MP menu 77 conserving supplies 129 contacting Customer Support 174 contrast, adjusting 149 control panel 13 disabling hard disk encryption 150 disabling menus 149 enabling menus 149 encrypting hard disk 150 factory defaults, restoring 150 locking menus 149, 151 unlocking menus 149 Copies 113 Custom Type changing name 35 Custom Types menu 80 D Deactivating PPDS Mode 113 Default Source menu 75 Defragmenting Flash 113 Delete 113 Delete all 113 Delete all confidential jobs 113 Index Deleting 114 directory list, printing 53 disabling control panel menus 149 Disabling DLEs 114 Disabling Menus 114 Disk Corrupted. Reformat? 114 Disk recovery x/y XX% 114 display troubleshooting display is blank 156 display shows only diamonds 156 display, control panel 13 adjusting brightness and contrast 149 documents, printing from Macintosh 48 from Windows 48 E Embedded Web Server administrative password 154 locking control panel menus 151 locking entire printer 151 modifying confidential print settings 152 supporting IPSec 152 supporting SNMPv3 152 using 802.1x authentication 153 using Secure mode 154 emission notices 176, 177, 178, 179, 180 Empty hole punch box 114 enabling control panel menus 149 Enabling Menus 114 Encrypting disk x/y XX% 114 Enter PIN 115 Enter PIN to lock 115 envelopes guidelines 40 loading 31 Error reading USB drive 115 Ethernet port 23 exterior of the printer cleaning 129 F factory defaults, restoring control panel menus 150 FAQ about color printing 171 FCC notices 176, 177, 181 189 finisher finishing features 45 supported paper sizes 45 troubleshooting 160 Finishing menu 88 firmware card installing 18 flash memory card installing 18 troubleshooting 161 Flushing buffer 115 font sample list printing 53 Formatting Disk x/y XX% 115 Formatting Flash 115 G guidelines card stock 41 envelopes 40 labels 41 letterhead 38 transparencies 40 H hard disk disabling encryption 150 enabling encryption 150 installing 20 hard disk with adapter troubleshooting 161 held jobs 48 printing from Macintosh computer 50 printing from Windows 49 Held jobs were not restored 120 Help menu 111 HTML menu 100 I Image menu 101 Incorrect orientation 115 Insert hole punch box 115 Insert Tray 115 installing printer software 48 internal print server installing 21 troubleshooting 161 Internal System Error, Reload Bookmarks 116 Internal System Error, Reload Security Certificates 116 Invalid Engine Code 116 Invalid file format 116 Invalid Network Code 116 Invalid PIN 116 IPSec 152 IPv6 menu 103 J jams avoiding 56 locating doors and trays 56 locations 56 numbers 56 jams, clearing 200–203 58 230–231 58 241 60 242–244 61 250 64 280–282 65 283–284 66 284–286 68 287–288 66 289 69 stapler 69 L labels guidelines 41 letterhead guidelines 38 LexLink menu 111 light, indicator 13 linking trays 34 Load with 117 Load manual feeder with 116 Load staples 117 loading 1133‑sheet tray 30 520‑sheet tray (standard or optional) 27 867‑sheet tray 30 card stock 31 envelopes 31 multipurpose feeder 31 transparencies 31 locking control panel menus 149, 151 entire printer 151 Index M max speed and max yield printing 55 memory card installing 17 troubleshooting 161 menu settings page, printing 52, 130 menus AppleTalk 110 Bin Setup 81 Configure MP 77 Custom Types 80 Default Source 75 diagram of 73 Finishing 88 Help 111 HTML 100 Image 101 IPv6 103 LexLink 111 NetWare 110 Network 104 Paper Loading 79 Paper Size/Type 75 Paper Texture 78 PCL Emul 96 PDF 95 PostScript 96 PPDS 99 Quality 90 Reports 82 Security 102 Serial 107 Settings 84 Standard Network 104 Standard USB 106 Standard USB 106 Substitute Size 78 Supplies 74 TCP/IP 102 USB Direct 111 Utilities 93 Wireless 104 Menus are disabled 117 moving the printer 146, 147 multipurpose feeder loading 31 N NetWare menu 110 190 Network 117 Network 117 network setup page 52 Network menu 104 No held jobs 117 No jobs to cancel 117 No recognized file types 117 noise emission levels 180 notices 176, 177, 178, 179, 180, 181, 182, 183, 184, 185 O options firmware card 18 firmware cards 15 flash memory card 18 hard disk 20 internal 15 internal print server 21 memory card 17 memory cards 15 port interface card 21 ordering photoconductors 131 staple cartridges 131 toner cartridges 130 waste toner box 131 P paper A5 29 characteristics 36 finishing features 45 letterhead 37 preprinted forms 37 recycled 38 selecting 37 setting size 25 setting type 25 statement 29 storing 42 unacceptable 37 Universal Paper Size 80 Universal size setting 25 paper feed troubleshooting message remains after jam is cleared 162 paper jams avoiding 56 Paper Loading menu 79 Paper Size/Type menu 75 paper sizes supported by the printer 42 Paper Texture menu 78 paper types duplex support 44 supported by finisher 44 supported by printer 44 where to load 44 PCL Emul menu 96 PDF menu 95 photoconductors ordering 131 port interface card 21 PostScript menu 96 Power Saver 118 adjusting 149 PPDS menu 99 print job canceling from Mac OS 9 54 canceling from Mac OSX 55 canceling from Windows desktop 54 canceling from Windows taskbar 54 print quality cleaning the printhead lenses 137 replacing photoconductor(s) 141 replacing the waste toner box 132 print quality test pages, printing 53 print quality troubleshooting blank pages 164 characters have jagged edges 164 clipped images 164 dark lines 164 gray background 165 light colored line, white line, or incorrectly colored line 166 poor transparency quality 171 print irregularities 166 print is too dark 167 print is too light 168 print quality test pages 163 repeating defects 169 skewed print 169 solid color pages 169 toner fog or background shading 169 toner rubs off 170 toner specks 170 uneven print density 171 print troubleshooting error reading USB drive 156 Index finisher 162 held jobs do not print 157 incorrect characters print 158 incorrect margins 165 jammed page does not reprint 162 job prints from wrong tray 158 job prints on wrong paper 158 job takes longer than expected 158 jobs do not print 156 Large jobs do not collate 159 multiple‑language PDFs do not print 156 paper curl 166 paper frequently jams 161 tray linking does not work 158 unexpected page breaks occur 159 printer configurations 10 models 10 moving 146, 147 setting up in new location 147 shipping 148 Printer locked, enter PIN 118 printer messages 1565 Emul Error Load Emul Option 128 200–285.yy Paper jam 127 289 Staple error 127 31 Missing or defective cartridge 121 32 Replace unsupported cartridge 121 34 Incorrect paper size, check 121 34 Incorrect paper type, check 121 35 Insufficient memory to support Resource Save feature 122 37 Insufficient memory for Flash Memory Defragment operation 122 37 Insufficient memory to collate job 122 37 Insufficient memory, some held jobs will not be restored 122 38 Memory full 122 39 Page is too complex to print 122 50 PPDS font error 122 191 51 Defective flash detected 123 52 Flash full 123 53 Unformatted flash detected 123 54 Network software error 123 54 Serial option error 123 54 Standard network software error 123 55 Unsupported option in slot 123 56 Parallel port disabled 124 56 serial port disabled 124 56 Standard USB port disabled 124 56 USB port disabled 124 57 Configuration change, held jobs were not restored 124 58 Too many disks installed 124 58 Too many flash options installed 125 58 Too many trays attached 125 61 Remove defective hard disk 125 62 Disk full 125 63 Unformatted disk 125 80 Scheduled maintenance 125 82 Replace waste toner box 126, 132 82 Waste toner box missing 126 82 Waste toner box nearly full 126 84 pc unit missing 126 84 Black pc unit life warning 126 84 color pc unit life warning 126 84 Replace black pc unit 127, 141 84 Replace color pc units 127, 141 84 Unsupported pc unit 127 88 toner low 127 88 Replace toner 127, 144 900–999 Service 128 Activating Menu Changes 112 Activating PPDS Mode 112 Bin Full 112 Busy 112 Calibrating 112 Cancel not available 112 Canceling 112 Change to 112 Check guides 113 Clearing job accounting statistics 113 Close cover 113 Close door 113 Copies 113 Deactivating PPDS Mode 113 Defragmenting Flash 113 Delete 113 Delete all 113 Delete all confidential jobs 113 Deleting 114 Disabling DLEs 114 Disabling Menus 114 Disk Corrupted. Reformat? 114 Disk recovery x/y XX% 114 Empty hole punch box 114 Enabling Menus 114 Encrypting disk x/y XX% 114 Enter PIN 115 Enter PIN to lock 115 Error reading USB drive 115 Flushing buffer 115 Formatting Disk x/y XX% 115 Formatting Flash 115 Held jobs were not restored 120 Incorrect orientation 115 Insert hole punch box 115 Insert Tray 115 Internal System Error, Reload Bookmarks 116 Internal System Error, Reload Security Certificates 116 Invalid Engine Code 116 Invalid file format 116 Invalid Network Code 116 Invalid PIN 116 Load with 117 Load manual feeder with 116 Load staples 117 Menus are disabled 117 Network 117 Network 117 No held jobs 117 No jobs to cancel 117 No recognized file types 117 Power Saver 118 Printer locked, enter PIN 118 Printing 118 Programming disk 118 Programming flash 118 Programming System Code 118 Reading USB drive 118 Index Ready 118 Remote Management Active 119 Remove paper from all bins 119 Remove paper from bin 119 Remove paper from standard bin 119 Resetting the printer 119 Restore Held Jobs? 119 Restoring Factory Defaults 119 Restoring Held Jobs(s)x/y 119 Serial 120 Some held jobs will not be restored 120 Standard Bin Full 120 Staples empty or misfed 120 Staples low or missing 120 Submitting Selection 120 Tray Empty 120 Tray Low 120 Tray Missing 120 USB/USB 120 Waiting 121 printer options troubleshooting drawers 160 finisher 160 flash memory card 161 hard disk with adapter 161 internal print server 161 memory card 161 option not working 159 USB/parallel interface card 161 printhead lenses cleaning 137 Printing 118 printing A5 paper 29 black‑and‑white 55 directory list 53 font sample list 53 from Macintosh 48 from USB flash memory device 51 from Windows 48 installing printer software 48 max speed and max yield 55 menu settings page 52, 130 network setup page 52 print quality test pages 53 statement paper 29 printing confidential and other held jobs from Macintosh computer 50 from Windows 49 192 Programming disk 118 Programming flash 118 Programming System Code 118 Q Quality menu 90 R Reading USB drive 118 Ready 118 recycled paper using 38 recycling Lexmark products 146 WEEE statement 180 Remote Management Active 119 Remove paper from all bins 119 Remove paper from bin 119 Remove paper from standard bin 119 Repeat print jobs 48 printing from Macintosh computer 50 printing from Windows 49 Reports menu 82 Reserve print jobs 48 printing from Macintosh computer 50 printing from Windows 49 Resetting the printer 119 Restore Held Jobs? 119 Restoring Factory Defaults 119 Restoring Held Jobs(s)x/y 119 S safety information 8, 9 Secure mode 154 security Embedded Web Server 154 locking control panel menus 151 locking entire printer 151 modifying confidential print settings 152 supporting IPSec 152 supporting SNMPv3 152 using 802.1x authentication 153 Security menu 102 Serial 120 Serial menu 107 setting paper size 25 paper type 25 TCP/IP address 102 Universal Paper Size 25 Settings menu 84 shipping the printer 148 SNMPv3 152 Some held jobs will not be restored 120 Standard Bin Full 120 Standard Network menu 104 standard tray loading 27 Standard USB menu 106 Standard USB menu 106 staple cartridges ordering 131 Staples empty or misfed 120 Staples low or missing 120 status of supplies, checking 130 storing paper 42 supplies 129 Submitting Selection 120 Substitute Size menu 78 supplies conserving 129 status of 130 storing 129 Supplies menu 74 supplies, ordering photoconductors 131 staple cartridges 131 toner cartridges 130 waste toner box 131 system board accessing 16 reinstalling 23 T TCP/IP menu 102 telecommunication notices 181, 182, 183 toner cartridges ordering 130 replacing 144 transparencies guidelines 40 loading 31 Tray Empty 120 Tray Low 120 Tray Missing 120 tray linking 34, 35 Index tray unlinking 34, 35 trays linking 34 unlinking 34 troubleshooting checking an unresponsive printer 155 contacting Customer Support 174 Door A 155 FAQ about color printing 171 troubleshooting, display display is blank 156 display shows only diamonds 156 troubleshooting, paper feed message remains after jam is cleared 162 troubleshooting, print error reading USB drive 156 finisher 162 held jobs do not print 157 incorrect characters print 158 incorrect margins 165 jammed page does not reprint 162 job prints from wrong tray 158 job prints on wrong paper 158 job takes longer than expected 158 jobs do not print 156 Large jobs do not collate 159 multiple‑language PDFs do not print 156 paper curl 166 paper frequently jams 161 tray linking does not work 158 unexpected page breaks occur 159 troubleshooting, print quality blank pages 164 characters have jagged edges 164 clipped images 164 dark lines 164 gray background 165 light colored line, white line, or incorrectly colored line 166 poor transparency quality 171 print irregularities 166 print is too dark 167 print is too light 168 print quality test pages 163 repeating defects 169 skewed print 169 193 solid color pages 169 toner fog or background shading 169 toner rubs off 170 toner specks 170 uneven print density 171 troubleshooting, printer options drawers 160 finisher 160 flash memory card 161 hard disk with adapter 161 internal print server 161 memory card 161 option not working 159 USB/parallel interface card 161 U Universal Paper Size 80 setting 25 Universal Setup menu 80 unlinking trays 34 unlocking control panel menus 149 USB Direct menu 111 USB flash memory device 51 USB port 23 USB/USB 120 Utilities menu 93 V Verify print jobs 48 printing from Macintosh computer 50 printing from Windows 49 W Waiting 121 waste toner box ordering 131 replacing 132 Wireless menu 104
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