Winco_mecc_alte_port_ts_guide Winco Mecc Alte Port Ts Guide

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TROUBLESHOOTING AND SERVICE
INFORMATIONFOR MECC ALTE
PORTABLE GENERATORS
All troubleshooting and service information is offered
for the use by authorized Mecc Alte service centers.
Repairing Generators is NOT a "DO IT YOURSELF" task.
Exposed electrical wires and rotating parts present a
danger for personal injury or death. Always wear safety
glasses when servicing the generator and or battery.
Only qualified electricians and/or authorized service
centers are authorized to service these units.

Please refer to the Mecc Alte web site in order to
download the correct instruction manual for the model
of generator you will be servicing.

www.meccalte.com
Direct link below

Mecc Alte Manual Downoads Link
OR
www.meccalte.com/index.php?s=52

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Page 1 of 9

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SUGGESTED REPAIR PROCEDURES FOR S15W, S16W, S20W, S16F, S20F AND S20FS
SERIES GENERATORS
1. Check engine speed (3720 RPM no load) and frequency 62 hertz no load.
2. Open end cover with receptacles exposed if equipped. See figure 1. Check lead wires 1,2,3 &
4 according to the resistance chart in the installation manual as follows:
Lead wires 1 (black) to lead 2 (white)
Lead wires 3 (white) to lead 4 (black)
Orange to orange (exciter) Disconnect the red wires to the capacitor before checking
the resistance in the wires.
Important on some models, lead wire 2 (white) and 3 (white) are connected together. See figure 2.
To test the stator lead wires and leads 1, 2, 3 and 4 must not be connected together. See figure3.
When checking lead wires, leads 2 and 3 are connected together at the factory on some models.
You must disconnect these leads when testing resistance of the various coils or you will get
incorrect readings.

Figure 1

Figure 2

Figure 3

Figure 4

In addition to checking each coil, test each coil to the ground terminal on the aluminum end
bracket to see if any winding has gone to ground. If any lead wire indicates positive continuity to
the ground, replace the stator.
3. Check the capacitor for the proper microfarad reading with a capacitor tester. If a capacitor
tester is not available, use an ohmmeter set at 10k and touch both terminals at the same time.
See figure 4. The meter should bounce up with a reading and immediately drop off. If the
meter does not indicate anything or remains holding a reading, the capacitor is defective and
must be replaced.
4. For a unit that has been out of service for a period of time, flashing the field is recommended.
See attached instructions.
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Page 2 of 9

201400001

5. If the first four steps show no failures, remove the stator from the generators. With the stator
removed, the diodes must be checked. To test each diode without disconnecting it from the
circuit, use a 12-volt battery and a 45-watt light bulb (automotive type) as shown in illustration
950204. The light should turn on in one direction, as shown. If you cannot test the diodes as
previously indicated, you must disconnect the copper wires from one end of the diode. You
must also disconnect the varister (surge suppressor) from the diode. With the wire removed
use an ohmmeter set to 10K and touch both terminals of the diode. Diodes pass current in
one direction only. If you do not get a reading, reverse the terminals of the meter. If you do
not get any readings or if you get readings in both directions, the diode is defective. Be sure to
check both diodes. If you have only one defective diode, it is strongly recommended to
replace both diodes. If the positions of the diodes are reversed, you will block the current flow
and get no output form the generator. Pay careful attention to the marking to the current
direction of each diode.
6. To check the winding on the rotor you must remove one end the diodes and varister. With an
ohmmeter check the readings for each coil. The rotor coils are identical. See chart for the
various ohm readings. Prior to testing resistance in each coil, be sure to zero out your ohm
meter. All readings must be within 25% or less of the published ohms and be consistent
(either at slightly higher or slightly lower, not some higher and some lower).

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Page 3 of 9

201400001

Out of Use for a Long Period
If the generator set has not been used in over 6 months and the generator worked properly when
last used, it is very likely that the capacitor is discharged. The capacitor needs to be "flashed" or
reenergized.
On S15W, S16W, S20W units, open the end cover where the receptacles are located if equipped.
See picture #1. The capacitor is connected to the aluminum casting and has 2 red or orange
wires from the generator exciter windings. Partially slide the 2 plastic wire covers back exposing
the metal contacts on the capacitor. Caution! Exposed generator wires present a danger and
great care must be taken to not touch any exposed wires of the generator or electrical shock may
occur. Be certain the ground surface is dry. Start the engine with no load and apply 12 volt DC
from a car battery to both terminals. There is no polarity issue so it does not matter which
terminals you touch. Danger!-once you touch the capacitor terminals voltage will start and you
will have live wires exposed. There will be a small arcing when you touch the capacitor and you
will hear a grunt sound from the generator. Stop the engine. Carefully slide the 2 plastic wire
covers completely back on the capacitor. Replace the end cover on the generator. Be sure the
wires are away from the bearing and rotor through bolt area in the center of the casting and
retighten the cover screws. Start the engine again and check the voltage from each receptacle
for proper voltage (120/240 volts for 60 Hz and 110/220 for 50 Hz). Note- If, the generator does
not produce voltage a day or two after flashing/reenergizing the capacitor, you must replace the
capacitor.
S16F, S20F AND S20FS Models
These units have the capacitor in the top terminal cover of the generator. See figure #2.

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Page 4 of 9

201400001

TROUBLE SHOOTING
FOR S15W, S16W, S20W, S16F, S20F AND S20FS SERIES
PROBLEM

CAUSES

REMEDIES

No Voltage

1. Low speed

1. Check RPM of engine 3720 RPM

2. Faulty capacitor

2. Check and replace

3. Faulty windings

3. Check winding resistance

4. Out of Service
many months
5. Faulty Circuit
Breaker

4. Flash capacitor (See page 4)
5. Check and replace.

High/no load Voltage 1. Speed too high
2. Capacitor with high
capacity

1. Check and adjust to 3720 RPM
2. Check and replace

Low no load Voltage

1. Speed to low
2. Faulty diodes
3. Winding breakdown
4. Capacitor with low
capacity

1. Check and adjust to 3720 RPM
2. Check & replace diodes
3. Check winding resistance
4. Check and replace

Voltage on 120 volt
Side is 60-90 volts

1. One defective diode 1. Replace both diodes and varister

Circuit breaker trips

1. Overload on circuit 1. Reduce electric load
2. Shorted electric load 2. Repair short in device
3. Defective breaker
3. Replace breaker

Proper no load Voltage1.
But Low loaded
2.
Voltage
3.
4.

Low loaded speed
Load too heavy
Diodes shorted
Engine governor

1.
2.
3.
4.

Check & adjust engine RPM
Check & reduce load
Check & replace
Adjust or repair governor

Proper no load but
High loaded voltage

1. Excessive RPM

1. Check & adjust

Unstable voltage

1. Loose contacts

1. Check connections at receptacles and
circuit breakers

2. Uneven rotation

2. Check engine RPM

3. Loose rotor

3. Tighten rotor through bolt

1. Bearing

1. Replace

2. Poor coupling

2. Check & repair

3. Broken fan

3. Replace

1. Receptacle too

1. Replace

Noisy Generator

Ground Fault
Receptacle trips

Voltage for a few
Minutes then no
Voltage

sensitive
2. Extension Cord

2. Replace extension cord

1. Cracked windings

1. Replace rotor or stator

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Page 5 of 9

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DIODE DIRECTION

FOR ALL S15W, S16W, S20W, S16F, S20F AND S20FS DIODE
REPLACEMENTS
While looking at the rotor in this position, the numbers and letters on all diodes are readable as shown
above. The numbers and letters may be different but all face the same direction in this position.

With the stator removed, cut the diode wire half way between the diode and it connection and re-solder
the new diode to the half that remained. Note the direction of the wording on the original diode. Replace
the varister and diode with this same process. Do not keep solder gun on new diode leads for more than
a few seconds or damage to the diode may occur.

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Page 6 of 9

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CAPACITOR TESTING
1.
The generator should NOT be running. Disconnect the two exciter lead wires to the capacitor.
With a capacitor tester connect to the capacitor read the MFD indicated which should be exactly what is
marked MF or UF on the capacitor. There are no polarity concerns when testing a capacitor.
2.
If no capacitor tester is available, use a multi-meter set in the resistance (Ohms) position at 1K
or 10K, connect the lead wires as noted in the drawings below. A good capacitor should make the meter
have a momentary reading and then drop off to zero. A defective capacitor will either cause the meter to
hold a reading or have no reading at all. You can only do this test a couple of times as you will be
discharging the capacitor. Replace defective capacitors with like size MFD 450 volt capacitors.

MULTI-METER IN OHMS POSITION

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Page 7 of 9

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FIGURE 950204
DIODE TEST WITHOUT REMOVING THE DIODE FROM THE ROTOR
Connect a 12 volt DC battery and a 45 watt (automobile type) bulb as shown below. The light will turn on
in one direction only as shown.

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Page 8 of 9

201400001

WWW.MECCALTE.COM
MECC ALTE SPA
Via Roma, 20 - 36051 Creazzo (VI)
TEL +39 0444 396111 - Fax +39 0444 396166
E-mail: aftersales@meccalte.it
Web: www.meccalte.com
FAR EAST
MECC ALTE (F.E.) PTE LTD
19 KIAN TECK DRIVE
SINGAPORE 628836
TEL. +65 62 657122 FAX +65 62 653991
E-mail: aftersales@meccalte.com.sg

INDIA
MECC ALTE INDIA PVT LTD
PLOT No.-1,
SANASWADI - TALEGAON DHAMDHERE ROAD
TALUKA: SHIRUR, DISTRICT: PUNE - 412208
MAHARASHTRA, INDIA
TEL. +91 2137 619600 - FAX +91 2137 619699
E-mail: aftersales@meccalte.in
DEUTSCHLAND
MECC ALTE GENERATOREN GmbH
ENSENER WEG 21
D-51149 KÖLN
TEL. 0 22 03 / 50 38 10 FAX 0 22 03 / 50 37 96
E-mail: aftersales@meccalte.de

AUSTRALIA
MECC ALTE ALTERNATORS PTY LTD
10 DUNCAN ROAD, PO BOX 1046
DRY CREEK, 5094 SOUTH AUSTRALIA
TEL. +61 08/83498422 FAX +61 08/83498455
E-mail: aftersales@meccalte.com.au

UNITED KINGDOM
MECC ALTE U.K LTD
6 LANDS’ END WAY
OAKHAM RUTLAND LE 15 6RF
TEL. 1572/771160 FAX 1572/771161
E-mail: aftersales@meccalte.co.uk

FRANCE
MECC ALTE INTERNATIONAL S.A.
Z.E.LA GAGNERIE
16330 ST.AMANT DE BOIXE
TEL. 0545/397562 FAX 0545/398820
E-mail: aftersales@meccalte.fr

ESPAÑA
MECC ALTE ESPAÑA S.A.
C/ RIO TAIBILLA, 2
POLIG. IND. LOS VALEROS
03178 BENIJOFAR (ALICANTE)
TEL. 096/6702152 FAX 096/6700103
E-mail: aftersales@meccalte.es

CHINA
MECC ALTE ALTERNATOR (HAIMEN) LTD
755 NANHAI EAST ROAD JIANGSU HAIMEN
ECONOMIC DEVELOPMENT AREA
226100 PEOPLE’S REPUBLIC OF CHINA
TEL: 86 513-82325758
FAX: 86 513-82325768
E-mail: aftersales@meccalte.cn

For Service Questions: aftersales@meccalte.us
For Sales Questions: Sales@meccalte.us

U.S.A. AND CANADA
Mecc Alte Inc.
1229 Adams Drive
McHenry, IL. 60051
TEL. 815-344-0530 Fax.815-344-0535
E-mail: aftersales@meccalte.us

Page 9 of 9

201400001



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