Sonos User Guide ZP80 Zone Player 80 Digital Music ZP80F Use

User Manual: Sonos ZP80 ZonePlayer 80 Digital Music Player ZP80F

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Sonos® Digital Music System

User Guide

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including but not limited to photocopying, recording, information retrieval systems, or
computer network without the written permission of Sonos, Inc.
Sonos is a registered trademark of Sonos, Inc. in the United States, and a trademark of Sonos, Inc. in
other countries. Sonosnet and all Sonos logos are trademarks of Sonos, Inc. in the United States and/or
other countries.
Macintosh® and Mac OS® are trademarks of Apple Computer, Inc., registered in the U.S. and other
countries.
Windows Vista™ and Windows® XP are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
This product includes technology owned by Microsoft Corporation and under a license from Microsoft
Licensing, GP. Use or distribution of such technology outside of this product is prohibited without a
license from Microsoft Corporation and/or Microsoft Licensing, GP as applicable.
MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson.
Sonos uses MSNTP software, which was developed by N.M. Maclaren at the University of Cambridge.
(c) Copyright, N.M. Maclaren, 1996, 1997, 2000; (c) Copyright, University of Cambridge, 1996, 1997, 2000.
All other products and services mentioned may be trademarks or service marks of their respective
owners.
© 2004-2007 by Sonos, Inc. All rights reserved.
Version: 070101
January, 2007

Chapter 1 Overview
Your Computer Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Additional Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
System Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Language Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Music Library Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Windows Shortcut Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Macintosh Shortcut Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Chapter 2 ZonePlayer Setup and Operation
1-2-3 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
ZP100 - How to Set Up Your Music System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
ZP80 - How to Set Up Your Music System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Adding More Sonos Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Renaming a ZonePlayer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Turning Off White Status Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Changing a ZonePlayer’s Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Turning Off Music System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Using Line-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Using Line-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
ZonePlayer Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
ZP100 Rear Panel Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
ZP80 Rear Panel Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Chapter 3 Windows® Setup and Operation
Starting the Sonos Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Windows Desktop Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
DCR Playback Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Controlling the Volume (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Managing Your Zones (DCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Clock and Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Browsing and Playing Music (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Contents

Using Rhapsody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Using Windows Media Player 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
Using Audible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-21
Managing Your Music Queue (DCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
Sonos Playlists (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Internet Radio (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
Managing Music Folders (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-27
Software Updates (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Additional Preferences (DCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30
Resetting Your DCR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Firewall Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-32

Chapter 4 Macintosh OS X® Setup and Operation
Starting Sonos Setup Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Macintosh Desktop Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
DCR Playback Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Controlling the Volume (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Managing Your Zones (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Clock and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Browsing and Playing Music (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Using Rhapsody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Using Audible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
Managing Music Queue (DCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18
Sonos Playlists (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Internet Radio (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Managing Music Folders (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21
Software Updates (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-23
Advanced Preferences (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-25
Resetting the Desktop Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-26
Uninstalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27
Firewall Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27
Enabling Windows File Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-29

Chapter 5 Your Sonos Controller
Connecting Your Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Using the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Controller - Volume Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Managing Zones Using Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Clock and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

iii

Making Music Selections (Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Managing Music Queue (Controller). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Internet Radio (Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Music Library Management (Controller). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Music Index (Controller). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
ZonePlayer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Controller Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Online Updates (Controller). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Advanced Settings (Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Battery Charging (Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-34

Appendix A Tips and Troubleshooting
Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Can I Eliminate The First Wire? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
ZonePlayer Status Indicator Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
About Your Music System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Support Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Can’t Find What You’re Looking For? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11

Appendix B Sonos Device Specifications
Sonos ZonePlayer ZP100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
Sonos ZonePlayer ZP80. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
Sonos Controller CR100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5
Sonos Loudspeaker SP100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-6

Appendix C Other Operating Systems - Setup
System Setup Using the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
Setup Using Only a NAS Device (no router). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-4

Regulation Information
Europe
This product complies with the requirements of the R&TTE Directive (1999/5/ED). A copy of the full
Declaration of Conformance may be obtained at http://eu.sonos.com.
Attention In France, operation is limited to indoor use within the band 2.454-2.4835 GHz.
(Attention. En France, l’utilisation en intérieur est limitée à la bande de fréquences 2,454-2,4835 GHz.)

USA
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
•
•
•
•

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced audio technician for help. Modifications not expressly approved by the manufacturer may void the user's authority to operate the equipment under FCC
rules.

Canada
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.

Industry Canada
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not
emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable
from Health Canada’s Web site www.hc-sc.gc.ca/rpb.

RF Exposure Requirements
To comply with FCC and EU exposure essential requirements, a minimum separation distance of 20cm (8
inches) is required between the equipment and the body of the user or nearby persons.
Recycling Information

This symbol on the product or on its packaging indicates that this product shall not be treated as household
waste. Instead please deliver it to the applicable collection point for the recycling of electrical and electronic
equipment. By recycling this product correctly, you will help conserve natural resources and prevent
potential negative environmental consequences. For more detailed information about recycling of this
product, please contact your local city office, your household waste disposal service or the shop where you
purchased the product.

Overview
Your Computer Requirements
Note: Your network must have a high-speed Internet connection, as the Sonos
Digital Music System is designed to provide you with online software updates. Your
Sonos system must be registered to receive these updates so be sure to register
during the setup process. At no time is your e-mail address provided to other
companies.
To play the digital music files stored on your computer, your computer network must
meet the following requirements:
Network Requirements
• You must have an Ethernet network interface connection in your PC. If you do
not have one, you will need to buy and install a Network Interface Card (NIC) before proceeding.
• DSL/cable modem, or LAN-based, high-speed Internet connection.
• If you currently have a cable or DSL modem connected directly to your computer, you should install a router between your modem and your computer to
enhance your computer’s security, and to share the Internet connection with
your Sonos Digital Music System and other devices. If you do not have a router,
you should purchase and install one before proceeding.
System requirements
• 500 MHz processor or better
• 128 MB RAM minimum/256 MB RAM recommended
• Network hardware as described above

Chapter 1

1-2

Sonos Digital Music System User Guide

Compatible operating systems
• Windows Vista™
• Windows® XP, including Windows XP® Media Center
• Macintosh® OS X (10.3 or later)
Compatible playlist formats
• iTunes®
• Rhapsody™
• Musicmatch™
• Windows Media Player®
• WinAmp®
Compatible music file formats
• Compressed MP3
• WMA (including Windows Media purchased songs)
• AAC (MPEG4)
• Ogg Vorbis
• Audible .AA files (format 4)
• Apple Lossless
• Flac (lossless)
• Uncompressed WAV and AIFF files.
Apple FairPlay and WMA Lossless formats are not currently supported.
Compatible streaming formats
• MP3
• WMA (HTTP)
Please visit our Web site at http://faq.sonos.com/specs for the latest system
requirements and compatible audio formats.

Technical Support
For help with troubleshooting and support issues, visit our Support Web site. If you
cannot solve the problem there, contact us by telephone.

Chapter 1: Overview

1-3

• Web site: www.sonos.com/support
• Telephone: Visit our Web site at www.sonos.com/support/phone support to find
the correct telephone number for your country.

Additional Information
• For the latest product documentation, go to http://sonos.com/support/documents.
• For answers to common or uncommon questions, go to
http://sonos.com/support/faqs.
• For the latest system requirements or compatible audio formats, go to
http://faq.sonos.com/specs.
• For the latest Sonos Digital Music System product news, go to
http://www.sonos.com.

System Registration
Registering your music system allows you to receive technical support, software
upgrades, and a free 30-Rhapsody trial subscription. At no time is any of your
information provided to other companies.
To register using Desktop Controller software
1. Select Sonos System Registration from the Help menu (Windows) or the
Sonos menu (Macintosh).
To register using Sonos Controller
1. From the Music menu, click System Settings.
2. Click Advanced Settings>System Registration.

Language Preference
Using Desktop Controller for Windows
1. From the File menu, select Preferences.
2. Select the General tab.
3. Select your language preference from the Desktop Controller Language field.

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Sonos Digital Music System User Guide

Using Desktop Controller for Macintosh
The Desktop Controller will try to use the language you have selected in your OS X
operating system (System Preferences).
Using Sonos Controller
1. From the Music menu, select System Settings>Controller Settings>Advanced
Settings>Language.
2. Select your language preference, and then touch OK.

Music Library Preferences
Sort Folders By Preference
You can set the sorting preference for music folders that are accessible from your music
library. You can choose to sort by:
• Track name
• Track number
• Filename
Using Desktop Controller software
1. From the File menu (Windows) or Sonos menu (Macintosh), select Preferences.
2. Click the Library tab, and select your sort order preference from the drop-down
Sort By field.
Using Sonos Controller
1. From the Music menu, select System Settings>Advanced Settings>Sort
Folders By.
2. Select your sort order preference, and then touch OK.

Chapter 1: Overview

1-5

Compilation Albums
If your music collection contains compilations and soundtracks, you may want to
group these songs together in your music library instead of viewing them by individual
artist. This means that any artists that appear solely on compilations will not appear in
your Artists list. There are two ways you can group compilations within Sonos:

Group by iTunes Compilations
iTunes normally organizes your iTunes Music folder as [Artist]/[Album]/[Track name].
iTunes has a feature that allows you to group your compilations albums together. This
will organize your compilations and soundtrack albums as [Compilations]/[Album]/
[Track name].
Within iTunes:
1. Mark individual tracks as being part of compilations by highlighting the track and
then selecting File>Get Info.
2. Check the Part of a compilation checkbox.
3. From iTunes Preferences, check the Group Compilations When Browsing
checkbox. This will group the tracks you’ve marked as compilations.
Within Sonos:
You can organize your Sonos music library to use this iTunes compilation view.
Using Desktop Controller
1. Select File (or Sonos)>Preferences.
2. From the Library tab, select Group using iTunes compilations.
3. If you would like to see the individual artists displayed in a Contributing Artist view,
check the Show Contributing Artists in the Music Library checkbox. If this box
is not checked, the Contributing Artists view will not display.
Using Sonos Controller
1. From the Music menu, select System Settings>Music Library Management>
Compilation Albums.
2. Select Group Using iTunes Compilations, and touch OK

1-6

Sonos Digital Music System User Guide

Group by AlbumArtists
Windows Media Player, as well as some other players, use the Album Artist category to
group compilations and soundtrack albums (the Album Artist is the person, group or
composer the album would be filed under in a store.)
You can organize your Sonos music library to use the AlbumArtist compilation view.
Using Desktop Controller
1. Select File (or Sonos)>Preferences.
2. From the Library tab, select Group using AlbumArtists.
3. If you would like to see the individual artists displayed in a Contributing Artist view,
check the Show Contributing Artists in the Music Library checkbox. If this box
is not checked, the Contributing Artists view will not display.
Using Sonos Controller
1. From the Music menu, select System Settings>Music Library Management>
Compilation Albums.
2. Select Group Using AlbumArtist, and then touch OK

Chapter 1: Overview

1-7

Contributing artists
Contributing Artists are those who appear on individual tracks within an album,
including those on a compilation or soundtrack album. You can set your preferences to
show or hide these individual artists within a Contributing Artists view.
Using Desktop Controller
1. Select File (or Sonos)>Preferences.
2. From the Library tab, check or uncheck the Show Contributing Artists in the
Music Library checkbox. If this box is not checked, the Contributing Artists view
will not display.
The Show Contributing Artists preference setting you select applies only to this
Desktop Controller. If you have another Desktop or handheld Controller, you can select
a different Contributing Artist view for it.
Using Sonos Controller
1. From the Music menu, select System Settings>Music Library Management>
View Contributing Artists.
2. Select On or Off, and press OK.
The View Contributing Artists preference setting you select applies only to this
handheld Controller. If you have another Desktop or handheld Controller, you can
select a different Contributing Artist view for it.

Don’t group compilations
If you choose not to group compilation albums, the individual artists will display within
your Artists view.

1-8

Sonos Digital Music System User Guide

Using Desktop Controller
1. Select File (or Sonos)>Preferences.
2. From the Library tab, select Do not Group Compilations. All of the individual
artists will then appear in the Artists view.
Using Sonos Controller
1. From the Music menu, select System Settings>Music Library Management>
Compilation Albums.
2. Select Do not group compilations, and then touch OK

Chapter 1: Overview

1-9

Windows Shortcut Keys
FUNCTION

KEY SEQUENCE

Help

Album Art

Equalizer

Unmute All Zones

Mute All Zones

Mute Zone

Volume Down

Volume Up

F10

CTRL + F

Play/Pause

CTRL + P

Play Now

CTRL + N

Play Next

CTRL + Shift + N

CTRL + B

Add to Queue

CTRL + Q

Shuffle

CTRL + H

Repeat

CTRL + T

1-10

Sonos Digital Music System User Guide

Macintosh Shortcut Keys
FUNCTION

KEY SEQUENCE

Add to Queue

Option + Command + A

Album Art

Command + —

Clock and Alarms

Shift + Command + C

Drop Zone

Shift + Command + D

Equalizer

Command + =

Help

Command + ?

Hide Music Library

Command + L

Library

Command + 1

Line-In

Command + 5

Link Zone

Shift + Command + L

Music Services

Command + 2

Mute All Zones

Option + Shift + Command + Down Arrow

Mute Zone

Option + Command + Down Arrow

Command + Right Arrow

Next Zone

Shift + Command + Down Arrow

Play/Pause

space

Play Now

Option + Command + P

Play Next

Option + Command + N

Preferences

Command + ,

Command + Left Arrow

Previous Zone

Shift + Command + Up Arrow

Chapter 1: Overview

1-11

Radio

Command + 4

Repeat

Option + Command + R

Schedule Music Index Updates

Shift + Command + U

Set Up Music Library

Shift + Command + M

Set Up Zones

Shift + Command + Z

Shuffle

Option + Command + S

Sleep Timer

Shift + Command + S

Sonos Playlists

Command + 3

Unmute All Zones

Option + Shift + Command + Up Arrow

Update Music Index Now

Shift + Command + I

Volume Down

Command + Down Arrow

Volume Up

Command + Up Arrow

1-12

Sonos Digital Music System User Guide

ZonePlayer Setup and Operation
1-2-3 Setup
It takes just 3 steps to get your Sonos Digital Music System up and running:
1

Connect speakers or an external amplifier to your ZonePlayer

Connect the first Sonos ZonePlayer (with Ethernet cable supplied) to your home
network

Install the computer software (or use the Sonos Controller) to configure your
music system

ZP100 - How to Set Up Your Music System
Follow the step-by-step instructions to ensure that you set up your speakers and your
ZonePlayer ZP100(s) correctly.
• If you experience any difficulty during the setup process, see "Tips and Troubleshooting" on A-1for additional help.
• The first ZonePlayer you set up should connect to your home network using a
standard Ethernet cable (supplied). If your computer only has a wireless connection, visit our Web site at http://faq.sonos.com/wireless.

Chapter 2

Chapter 2: ZonePlayer Setup and Operation

2-2

1 Step 1: Set Up Speakers/Apply Power

Your speaker’s power rating should be at least 75W for 8 Ohm speakers, and at least
150W for 4 Ohm speakers. Do not connect speakers rated at less than 4 Ohms.
Note: Connect the red (+) and black (-) terminals from each speaker to the
corresponding terminals on the ZonePlayer. Mismatching of polarities will result in
weak central sound, and a distorted sense of sound direction.
1. When making connections, ensure that none of the strands of your speaker wire
come in contact with an adjoining terminal on the rear panel.
2. Use your thumb or finger to firmly push the springloaded speaker connector post inward to reveal the
connection hole.
3. Insert the stripped end of the speaker wire into the
hole, then release. The stripped portion should be caught
firmly in the connector post.
4.

Repeat to install the other speaker wires.

Attach the power cord to the ZonePlayer and plug into a wall outlet.

The Mute button indicator and the ZonePlayer Status indicator will begin to flash.
(If this ZonePlayer was previously connected to another Sonos Digital Music System,
the ZonePlayer Status indicator may light solid white instead.)
2 Step 2: Connect First ZonePlayer ZP100

1. Connect the Ethernet cable from an open port on your router to any of the four (4)
Ethernet switch connectors on the back of your ZonePlayer (see A in the diagram
below).
• If your modem is currently plugged into the only network interface connector
on your computer, you should install a standard router before continuing. If you
don’t have a router, go to http://faq.sonos.com/norouter for instructions.
Or,
• If you have structured (built-in) wiring that connects to a router located elsewhere in your home, you can connect the Ethernet cable from a live wall plate
into one of the four Ethernet switch connectors on the back of your ZonePlayer

Chapter 2: ZonePlayer Setup and Operation

2-3

(see B in the diagram below).

Note: To maintain your computer’s security, do not connect the ZonePlayer directly
to your cable/DSL modem.
2. If you don’t have an open port on your router, you can disconnect your computer
from the router and connect it to the ZonePlayer instead. Then you can connect
the ZonePlayer into the router port the computer was previously plugged into.

Chapter 2: ZonePlayer Setup and Operation

2-4

Caution: Do not place any items on top of your ZonePlayer. This may impede the air
flow and cause your ZonePlayer to overheat.
3 Step 3: Install software

If your operating system is Macintosh® OS X (version 10.3 or later), Windows Vista™ or
Windows® XP, insert the Sonos System Setup CD-ROM. Follow the on-screen
instructions to install the software which will guide you through the process of
configuring your music system, and setting up access to your music files.
• If you have a different operating system, or don’t have a computer, see "System
Setup Using the Controller" on C-1.
• If you have only a NAS device without a router, see "Setup Using Only a NAS Device (no router)" on C-4.

Note: Firewall software such as Norton Internet Security, McAfee Personal Firewall,
ZoneAlarm, OS X Firewall, or Windows® Service Pack 2 can block the operation of
your Sonos Desktop Controller software. During installation, you may see prompts
from your firewall software indicating that the Sonos application is attempting to
perform certain operations. You should always allow full access to the Sonos
application. You may also need to change the settings of your firewall software to
ensure that Windows file sharing is not blocked. See "Firewall Information" or go to
our Web site at http://faq.sonos.com/firewall for detailed instructions.

Now you can plug your Sonos Controller into
the power adapter and follow the prompts
on the Controller’s screen to add it to your
music system. You can use the Controller
while it is charging.

Chapter 2: ZonePlayer Setup and Operation

2-5

ZP80 - How to Set Up Your Music System
Follow the step-by-step instructions to ensure that you set up your ZonePlayer ZP80(s)
correctly.
• If you should experience any difficulty during the setup process, please go to
www.sonos.com/support for additional help.
• The first ZonePlayer you set up should connect to your home network using a
standard Ethernet cable (supplied). If your computer only has a wireless connection, visit our Web site at http://faq.sonos.com/wireless.

If you are setting up a new Sonos system
Step 1: Attach the power cord and plug in the ZonePlayer ZP80.
Step 2: Connect a standard Ethernet cable (supplied) from either of the two (2)
Ethernet switch connectors on the back of your ZonePlayer ZP80 to an open port on
your router (see A in the diagram below). Do not connect the ZonePlayer directly to
your cable or DSL modem unless your modem has a built-in router.
If you don’t have a router, go to http://faq.sonos.com/norouter for instructions.

If you don’t have an open port on your router, you can disconnect your computer from
the router and connect it to the ZonePlayer ZP80 instead. Then connect the
ZonePlayer into the router port the computer was previously plugged into.

2-6

Chapter 2: ZonePlayer Setup and Operation

If your router has only 1 port or no unused ports, go to
http://faq.sonos.com/norouterport for additional information.

Step 3: Insert the Sonos System Setup CD-ROM (included with your ZonePlayer) and
follow the prompts to connect your ZonePlayer ZP80 and set up access to your music
files.
For use with:
• Windows XP, including Windows XP
Media Center
• Windows Vista
• Mac OS X
If your operating system is not one of these, go to
http://faq.sonos.com/nodcr for setup assistance.

Chapter 2: ZonePlayer Setup and Operation

2-7

Note: Firewall software such as Norton Internet Security™, McAfee™ Personal
Firewall, Windows® Service Pack 2, or Mac OS X built-in firewall, can block the
operation of your Sonos Desktop Controller software. During installation, you may
see prompts from your firewall software indicating that the Sonos application is
attempting to perform certain operations. You should always allow full access to
the Sonos application. You may also need to change the settings of your firewall
software to ensure that Windows file sharing is not blocked. Please go to our Web
site at http://faq.sonos.com/firewall for detailed instructions.
Step 4: Attach the ZonePlayer ZP80 to an external amplified device. See "Using Lineout" on 2-13.

Chapter 2: ZonePlayer Setup and Operation

2-8

If you are adding to an existing Sonos system
Note: If you want to replace the wired ZonePlayer in your music system with a
ZonePlayer ZP80, first add the new ZonePlayer ZP80 to your music system (steps
below). You can then unplug the wired ZonePlayer, replace it with the ZP80, and
move the original ZonePlayer to a new location.
Step 1: Attach the power cord and plug in the ZonePlayer ZP80.
Step 2: If you are making a wired connection, connect a standard Ethernet cable. If you
are making a wireless connection, skip this step and continue.
Step 3: Choose one of the following options:
• Use the Sonos Controller to add the ZonePlayer ZP80 to your music system by selecting System Settings>Add a ZonePlayer from the Music menu. Or,
• Use the Desktop Controller software to add the ZonePlayer ZP80 to your music
system by selecting Zones>Set Up Zones>Add.
Step 4: Attach the ZonePlayer ZP80 to an external amplified device. See "Using Lineout" on 2-13.

Adding More Sonos Components
Add A ZonePlayer
If your house has structured (built-in) wiring, you can make a ‘wired’ connection to an
additional ZonePlayer. Otherwise, make a wireless connection.
Caution: Do not place any items on top of your ZonePlayer. This may impede the air
flow and cause your ZonePlayer to overheat.
1. Place the ZonePlayer in the room you have selected.
2. If you are making a wired connection, connect a standard Ethernet cable from
either your router, another ZonePlayer, or a ‘live’ network wall plate to any of the
Ethernet switch connections on the back of the new ZonePlayer. If you are making
a wireless connection, proceed to step 3.

Chapter 2: ZonePlayer Setup and Operation

2-9

3. If you are adding a ZP100, attach speakers to your ZonePlayer (see "Step 1: Set Up
Speakers/Apply Power" on 2-2) . If you are adding a ZP80, connect to an external
amplified device (see "Using Line-out" on 2-13).
After you plug the ZonePlayer into a wall outlet, the Mute indicator and the
ZonePlayer Status indicator will begin to flash. (If this ZonePlayer was previously
connected to another Sonos Digital Music System, the ZonePlayer Status indicator may
light solid white instead.)
Mute; flashes green
Status Indicator; flashes white

4. Choose one of the following options:
• Use the Desktop Controller to add the ZonePlayer to your Sonos Digital Music
System by selecting Zones>Set Up Zones>Add.
Or,
• Use a Sonos Controller to add the ZonePlayer to your Sonos Digital Music System
by selecting System Settings>Add a ZonePlayer from the Music menu.
During the setup process, you will be asked to press and release the Mute and Volume
Up buttons simultaneously on the ZonePlayer you are adding to the Sonos Digital
Music System.
• You may release the buttons as soon as the Mute indicator (green) and the
ZonePlayer Status Indicator (white) start to blink alternately (this takes approximately 1 second.)
• When the ZonePlayer has been successfully added to your music system, the
Mute indicator will go out and the ZonePlayer Status indicator will change to
solid white.

Chapter 2: ZonePlayer Setup and Operation

2-10

Add a Controller
You should charge your new Sonos Controller when you remove it from the packaging.
Plug it into the power adapter, and then follow the Controller’s on-screen prompts to
add it to your music system (you can use the Controller while it is charging.)
When and why should I use a wireless connection?
The Sonos Digital Music system uses a built-in wireless connection to communicate
between ZonePlayers. You can place ZonePlayers anywhere without physically
connecting them to your computer network, as long as they are within transmitting
range (up to 100 ft. depending upon your home’s layout). This means that you do not
need to go to the effort of installing cables, and you can relocate your ZonePlayer(s)
easily.
Note: Thick walls, 2.4 GHz cordless telephones, or the presence of other wireless
devices can interfere with or block the wireless network signals from your Sonos
Digital Music System. Once you locate your ZonePlayer, if you are experiencing
difficulty, it is advisable to relocate the ZonePlayer, change the wireless channel your
music system is operating on, or make a wired connection (Ethernet cable) either
from your router to the ZonePlayer, or from one ZonePlayer to another. If you are
having trouble placing your units within wireless range of each other, you can go to
our Web site at http://faq.sonos.com/range for more information.
Use wireless connections when:
• You do not want to install network cables
• You may want to move the ZonePlayer
• There is enough signal strength for the ZonePlayer to transmit and receive data
reliably

Renaming a ZonePlayer
If you name a ZonePlayer incorrectly, or if you move your ZonePlayer to another room,
you can rename it to suit your preference.
To rename using Desktop Controller software
1. From the Zones menu, click Set Up Zones.
2. Select the ZonePlayer you wish to change, and click Settings.

Chapter 2: ZonePlayer Setup and Operation

2-11

3. From the Zone Name tab, select a name from the list, or type a new name for this
ZonePlayer in the Zone Name field, and then click OK.
To rename using Sonos Controller
1. From the Music menu, select System Settings>ZonePlayer Settings and press
OK.
2. Use the scroll wheel to highlight the zone you wish to change, and press OK.
3. Select ZonePlayer Name, and press OK.
4. Choose one of the following options:
• Use the scroll wheel to select a new name from the list, and then press OK.
Or,
• Type a different name by selecting Enter New.
•
•

Use the scroll wheel to select each letter, pressing OK after each entry.
Press Accept to accept the new name, or press Cancel to leave the screen
without making a change.

Turning Off White Status Indicator
If you have a ZonePlayer located in a bedroom, you may want to turn off the Status
Indicator Light located on the front of the ZonePlayer. When the ZonePlayer is in
normal operation, the white light will not display. However, if the ZonePlayer status
indicator begins to flash amber, see "ZonePlayer Status Indicator Explanations" on A9for additional information.

ZonePlayer Status Indicator Light;
white when in normal operation

To turn off using Desktop Controller software
1. From the Zones menu, click Set Up Zones.

2-12

Chapter 2: ZonePlayer Setup and Operation

2. Highlight the ZonePlayer you wish to adjust, and click Settings.
3. From the Status Indicator Light tab, select On or Off and click OK.
To turn off using Sonos Controller
1. From the Music menu, select System Settings>ZonePlayer Settings, and press
OK.
2. Use the scroll wheel to highlight the zone you wish to affect, and press OK.
3. Select White Status Indicator Light, and press OK.
4. Select On to turn the light on during normal operation, or Off to turn the light off
during normal operation, and press OK.

Changing a ZonePlayer’s Operating Mode
You can use a ZonePlayer simply to extend the wireless range of your Sonos Digital
Music System and not to play music by placing the ZonePlayer into Sonos Extender
mode. A ZonePlayer operating in Sonos Extender mode is sometimes referred to as a
hidden ZonePlayer, and will not appear in your Zones menu.
The ZonePlayer must already be part of your Sonos Digital Music System in order to
change its mode of operation.
To change using Desktop Controller software
1. From the Zones menu, select Set Up Zones.
2. Highlight the ZonePlayer you want to change, and click Settings.
3. Select the Advanced tab.
4. Select either Normal Mode or Sonos Extender Mode, and click OK.
To change using Sonos Controller
1. From the Music menu, select System Settings>ZonePlayer Settings.
2. Select the ZonePlayer you want to change, and click OK.
3. Select ZonePlayer Mode, and click OK.
4. Select either Normal or Sonos Extender mode, and click OK.

Chapter 2: ZonePlayer Setup and Operation

2-13

When a ZonePlayer is in Sonos Extender mode, it does not display in your Zones menu.
When you change it back to normal operation using the ZonePlayer Settings screen,
it will appear as an unnamed zone and you can rename it at that time.

Turning Off Music System
Your Sonos Digital Music System is designed to be always on; the system uses minimal
electricity whenever it is not playing music. To stop streaming music in all zones, you
can use the Pause All feature.
• Using the Sonos Controller, select Pause All from the Zone menu.
• Using the Desktop Controller software, select Pause All from the Play menu.
Your ZonePlayers will remain off until you click Play to restart each zone or zone group.

Using Line-out
You can easily connect your home theater, stereo, or powered speakers to a
ZonePlayer. Depending on your ZonePlayer model, you can use analog or digital audio
outputs to connect to an external amplifier. The ZonePlayer ZP80 model has both
digital and analog outputs, while the ZonePlayer ZP100 model has analog outputs.
For additional information on connecting audio devices, you can go to our Web site at
http://faq.sonos.com/cables.
To connect to a home theater
1. Choose one of the following options:
• If you have digital inputs on your home theater receiver and your ZonePlayer
supports digital audio output, you can use either a TOSLINK™ optical audio cable or a digital coaxial cable to connect the ZonePlayer's digital output to the
digital input on your home theater receiver.
• If you have analog inputs on your receiver, use a standard RCA audio cable to
connect a ZonePlayer's analog audio output to the audio inputs on your home
theater receiver.
2. Select the proper input channel on your home theater system.
3. If you are setting up a new ZonePlayer, plug in your ZonePlayer, and then choose
one of the following options:
• Use the Desktop Controller software to add the ZonePlayer to your Sonos Dig-

Chapter 2: ZonePlayer Setup and Operation

2-14

ital Music System by selecting Zones>Set Up Zones>Add.
• Use the Sonos Controller to add the ZonePlayer to your Sonos Digital Music
System by selecting System Settings>Add a ZonePlayer from the Music
menu.
To control the volume from home theater
Set the line-out level on this ZonePlayer to Fixed by selecting one of the following
options:
• Using the Desktop Controller software, select Set Up Zones from the Zones
menu. Select the ZonePlayer attached to your home theater, and then click Settings. Click the Line-Out tab, and choose Fixed.
• Using the Sonos Controller, from the Music menu, select System Settings. Select ZonePlayer Settings, and use the scroll wheel to highlight the ZonePlayer
attached to your home theater. Select Line-Out Level, and choose Fixed.
Note: When you change the line-out level to Fixed on your ZonePlayer, you will not
be able to adjust the volume or the equalization settings using your Sonos
Controller.
To control the volume from Sonos system
1. Adjust your home theater or other audio device's volume to typical listening
volume.
2. Set the line-out level on this ZonePlayer to Variable by selecting one of the
following options:
• Using the Desktop Controller software, select Set Up Zones from the Zones
menu. Select the ZonePlayer attached to your home theater, and then click Settings. Click the Line-Out tab, and choose Variable.
• Using the Sonos Controller, from the Music menu, select System Settings. Select ZonePlayer Settings, and use the scroll wheel to highlight the ZonePlayer
attached to your home theater. Select Line-Out Level, and choose Variable.
3. Use the Controller to adjust the volume on your Sonos system so you can hear
music. This may be at the high end of the volume scale.
4. If desired, you can readjust the volume on your home theater system so that the
volume range for the Controller falls within your typical listening range.

Chapter 2: ZonePlayer Setup and Operation

2-15

To connect to a computer or powered speakers
• If you are connecting to your computer: You will need a stereo mini-to-RCA Y
adapter audio cable (one 1/8-inch stereo mini-plug to dual RCA male connectors) to connect the ZonePlayer’s analog audio output to the computer’s audio
input.
• If you are connecting to powered speakers: You may need a Y adapter audio
cable (one 1/8-inch stereo mini-plug to dual RCA male connectors) to connect
the computer’s speakers to the audio outputs on the ZonePlayer. If your speakers have a male 1/8-inch stereo plug, you can attach a female-to-female coupler
between the speaker plug and the Y adapter audio cable, or you can use a Yadapter audio cable (one 1/8-inch Female connector to dual RCA male connectors).

Chapter 2: ZonePlayer Setup and Operation

2-16

Using Line-in
You can play music from an external line-in source such as a CD player, portable music
player, or television that is connected to your Sonos Digital Music System. This audio
can be streamed to any ZonePlayer(s) in your house. So, connect your CD player to the
Sonos Digital Music System and listen to the CDs you haven’t had a chance to rip to
your music library, or connect to your TV and listen to the football game on the patio
while cooking on the grill.
Note: You can listen to music from the external device in any zone, and use the
Sonos Digital Music System to control the volume settings. However you must
control the playback (forward, pause, etc.) from the line-in source. If you have
Compressed encoding selected, you will notice a delay before the music starts to
play.

• Use a standard RCA cable to plug the external source into the analog Audio In
connections on the back of your ZonePlayer. The source device will automatically be detected.
• To connect a portable player to the ZonePlayer, you will need a 1/8 inch mini-stereo to RCA audio cable. Plug the mini-stereo end into the portable device and
the RCA end into the Audio In connection on the ZonePlayer.

Chapter 2: ZonePlayer Setup and Operation

2-17

To connect using Desktop Controller software
1. From the Music Library pane, click the Line-In tab. (On a PC, you may need to
click >> to select the Line-In tab if your screen resolution is set low).
2. To play music from this source, select the audio component, and click Play Now.
3. To change the settings for this source, highlight the audio component, and click
Set Up to display the ZonePlayer Settings screen.
• (You can also display this screen by selecting Set Up Zones>Settings from the
Zones menu. Highlight the ZonePlayer your line-in source is connected to, and
click Settings.)
4. From the Line-In tab, select an audio component type from the Source IconType
list.
5. Type the name you want to use for this source (for example, CD Player or MP3
Player).
6. Select the line-in level appropriate for this device, and then click OK.
• The default (typical) line-in level for the selected device type is displayed. You
can increase or decrease the level, but if the level is set too high, you may experience clipping at higher volume levels.
To connect using Sonos Controller
From the Music menu, select Line-In Sources and touch OK.
• To play music from this source, highlight it and touch OK.
• To change the name of the component, highlight it and select Edit Name.
Choose a new name from the list, and touch OK.
• To change the line-in level for this component, highlight it and select Edit Line
Level. Choose the line-in level appropriate for this device, and click OK.
A default (typical) line-in level is automatically assigned when you select a source
name. If the volume sounds too low, you can select a higher line level for this
device. You may experience clipping at higher volume levels if you set the level
too high.
To change the line-in encoding for these components, see "Line-In encoding" on
5-33.

Chapter 2: ZonePlayer Setup and Operation

2-18

To change the line-in encoding setting
The audio from line-in sources can be encoded to produce compressed or
uncompressed audio. We recommend the following usage guidelines:
• Use Uncompressed if:
•
•

You are connecting more than 4 zones wirelessly.

Using the Desktop Controller software
1. From the File menu (Windows) or Sonos (Macintosh) menu, select Preferences.
2. Click the Advanced tab.
3. Select Compressed or Uncompressed from the Line-In Encoding list, and click
OK.
Using the Sonos Controller
1. From the Music menu, select SystemMatching Ads to Eyeballs Settings.
2. Select Advanced Settings>Line-In Encoding.
3. Use the scroll wheel to select Uncompressed or Compressed encoding, and
touch OK.
Note: You will notice a delay when a line-in source is in use. When the
Uncompressed encoding setting is selected, this delay is significantly reduced.

Chapter 2: ZonePlayer Setup and Operation

2-19

ZonePlayer Front Panel

ZonePlayer
status
indicator

On/Off

• Using the Sonos Controller,
select Pause All from the
Zone menu.
• Using the Desktop Controller
software, select Pause All
from the Play menu.
ZonePlayer status indicator

• Flashes white when powering
up or connecting to your
Sonos Digital Music System.
• Solid white when powered up
and connected to your Sonos
Digital Music System (normal
operation).

Mute button
Volume up (+)
Volume down (-)

Your Sonos Digital Music System is designed to be
always on; the system uses minimal electricity when not
playing music. To stop streaming music in all zones, use
the Pause All feature.

Indicates the current status of the ZonePlayer. When the
ZonePlayer is in normal operation, you can turn the
white status indicator light on and off.
Go to "ZonePlayer Status Indicator Explanations" on A9for additional status indicators.

Chapter 2: ZonePlayer Setup and Operation

2-20

Mute button

To mute/unmute this ZonePlayer: Press the Mute
button to mute or unmute this ZonePlayer.

• Lights solid green when sound
is muted.

• Flashes green rapidly when
household mute or unmute is
about to take place.
• Flashes green slowly when
ZonePlayer is connecting to
your music system.
Volume Up (+)
Volume Down (-)

To mute/unmute all ZonePlayers: Press and hold the
Mute button for 3 seconds to mute all ZonePlayers in
your household. Press and hold for 3 seconds to unmute
all ZonePlayers.

Adjusts the volume up and down.

Chapter 2: ZonePlayer Setup and Operation

2-21

ZP100 Rear Panel Connectors
Right speaker
terminals

Left speaker
terminals

Ethernet
switch
connectors

Voltage select
115V/230V
AC power (Mains)
input

Subwoofer output
Analog audio out

Analog audio in

Ethernet switch connectors (4)

Use Category 5 Ethernet cable to connect to a router,
computer, or additional network device such as a
network-attached storage (NAS) device.
LED indicators:
• Green (link connection)
• Flashing Yellow (network activity)

Right speaker terminals

Use high-quality speaker wire to connect the right
speaker to the ZonePlayer.

Left speaker terminals

Use high-quality speaker wire to connect the left
speaker to the ZonePlayer.

Voltage select

AC 115/230 V
Select the voltage setting that is appropriate for your
country.

AC power (mains) input

Use the supplied power cord to connect to power outlet.

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Chapter 2: ZonePlayer Setup and Operation

Analog audio out
(fixed/variable)

Use a standard RCA audio cable to connect the
ZonePlayer’s analog audio outputs to the audio inputs
on a separate audio component, such as an amplifier or
your home theater receiver.

Analog audio in

Use a standard RCA audio cable to connect the audio
outputs from a separate audio component such as a CD
player, to the ZonePlayer’s analog audio inputs.

Subwoofer output
Note: If you disconnect your
subwoofer, make sure to also
disconnect the subwoofer’s cable
from the ZonePlayer output.

Connect a powered subwoofer to this output using a
standard RCA cable. The system will detect when a cable
is connected to the subwoofer output and adjust the
crossover frequency automatically.

Chapter 2: ZonePlayer Setup and Operation

2-23

ZP80 Rear Panel Connectors
Ethernet switch connectors

AC power (mains)
input

TOSLINK
digital
audio out

Coaxial
digital
audio out
Analog audio out

Analog audio in

Ethernet switch connectors (2)

Use Category 5 Ethernet cable to connect to a router,
computer, or additional network device such as a
network-attached storage (NAS) device.

AC power (mains) input
(~100-240 V, 50-60 Hz)

Use the supplied power cord to connect to power outlet.

Analog audio in

Use a standard RCA audio cable to connect the audio
outputs from a separate audio component such as a CD
player, to the ZonePlayer’s analog audio inputs.

Analog audio out
(fixed/variable)

Use a standard RCA audio cable to connect the
ZonePlayer’s analog audio outputs to the audio inputs
on a separate audio component, such as an amplifier or
your home theater receiver.

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Chapter 2: ZonePlayer Setup and Operation

TOSLINK™ digital audio out

You can use a TOSLINK optical audio cable to connect
the ZonePlayer’s TOSLINK digital audio output to the
audio inputs on a separate audio component, such as an
amplifier or your home theater receiver.

Coaxial digital audio out

You can use a digital coaxial cable to connect the
ZonePlayer’s coaxial digital audio output to the audio
inputs on a separate audio component, such as an
amplifier or your home theater receiver.

Windows® Setup and Operation
The Desktop Controller software is compatible with Windows Vista™ and Windows®
XP, including Windows XP® Media Center operating systems.
For easy setup, you should install the Desktop Controller (DCR) for Windows
software on every Windows computer in your network that contains music files.
However, if you wish to access music stored on a computer where file sharing is not
enabled and the Desktop Controller software is not installed, you can go to our Web
site at http://faq.sonos.com/sharing for assistance.
If you have recently upgraded from Windows XP to Windows Vista and you are
experiencing problems, see "I’ve recently upgraded to Windows Vista and some of my
music doesn’t play".

Starting the Sonos Setup Wizard
1. Start the Sonos Desktop Controller software. Review the License Agreement and
then click Accept.
The Sonos Setup Wizard Welcome screen appears.
2. Click Next.
3. The Sonos Digital Music System is designed to provide you with online software
updates. At this time you will be prompted to check for the latest software update.
You can either check now, or check after you install the Sonos Digital Music
System.
Your Sonos system must be registered to receive these updates so be sure to
register during the setup process. At no time is your e-mail address provided to
other companies.
4. When instructed, press the Mute and the Volume Up buttons simultaneously on
the ZonePlayer you are connecting. (Remember, the first ZonePlayer you install
must connect to your home network using a standard Ethernet cable).

Chapter 3

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Sonos Digital Music System User Guide

You can release the buttons as soon as the Mute indicator (green) and the ZonePlayer
Status indicator (white) start to blink alternately. This takes approximately 1 second.
Once the ZonePlayer is successfully connected, the ZonePlayer Status indicator will
stop flashing and change to solid white (normal operation), and the Mute indicator will
go out. If your ZonePlayer is not detected, see "ZonePlayer not detected during setup".
5. Select a name for your ZonePlayer from the list, and then click Next.
6. Choose one of the following options:
• To set up more ZonePlayers now, select Yes, I want to add more ZonePlayers,
click Next, and repeat step 3. If you are adding a wireless ZonePlayer, you don’t
need to connect an Ethernet cable, just a power cord. You can add additional
wired or wireless ZonePlayers to your music system in any order.
• If you do not wish to add more, select No, I do not wish to add more ZonePlayers at this time, and click Next.
7. During the setup process, you will be asked to register your Sonos Digital Music
System. Registering your music system allows you to receive technical support as
well as online software updates. Sonos never gives or sells your e-mail address to
other companies.
8. To set up access to your music folders, select Yes, set up my music now, and click
Next.
9. Click Add a Share.
10. Choose one of the following options:
• To add a folder stored on this computer, select Add music stored on this PC,
and then select a folder you have music stored in (all subfolders will automatically be added) or,
• To add music stored on a different computer or a NAS device, select Add music
stored in folders that are currently shared on my network.
•

•

Click Browse to select a folder from the list. If the shared directory is not listed, type the path name in \\name\sharename format, where name is the network name for your computer or NAS device, and sharename is the name of
the top level shared directory (for example, \\linkstation\music_share), and
then click Next.
If this folder is not shared anonymously, type the user name and password
of a user with rights to access this music folder, and click Next.

Chapter 3: Windows® Setup and Operation

3-3

• Click Finish.
11. If you purchased a Sonos Controller, you can add it to your music system now.
Plug the Sonos Controller into the power adapter to begin charging it, and follow
the Controller’s on-screen prompts to add it to your music system. You can use
your Controller while it charges.
• During this process, you will be asked to press and release the Mute and the Volume Up buttons simultaneously on one of the ZonePlayers you have set up.
12. When you see the message System is Now Setup, click the OK button.

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Sonos Digital Music System User Guide

Windows Desktop Controller

Menu bar

Playback controls

Zones pane

Queue pane

Volume controls

Now Playing pane

Music queue
controls

Music Library pane

Get Music

Music selection
controls

Select an action in one of the following ways:
• Click an action button; select an action from the Menu bar; highlight a selection
and then right-click

Chapter 3: Windows® Setup and Operation

3-5

DCR Playback Controls
The Now Playing pane displays track information for the music you are currently
listening to. You can control the music settings for the current selection using the
playback controls below:
Play/Pause
Toggles between playing and pausing the current track.
Next/Fast Forward
Click to jump to the start of the next track in the queue; click and hold down
button, or click and drag progress bar to fast forward.
Previous/Rewind
Click to move backward; click and hold down button, or click and drag
progress bar to fast forward.
Shuffle
Click to play the tracks in the music queue to play in a random order.
Repeat
Click to repeat the queue list after the last track has finished.
Click the Get Music button to learn more about the music services available
for Sonos customers

Controlling the Volume (DCR)
You can control the volume for an individual zone, or for a zone group if you have
joined more than one room together. The volume change affects the zone or zone
group currently highlighted in the Zones pane. If you have two or more zones linked in
a zone group, click the Equalizer button to adjust the volume for each zone
individually.
Volume Control
Click or drag the volume control bar to increase (+) or decrease (-) the volume.
If a zone group is highlighted in the Zones pane, the volume change applies
to all zones in the group. If a single zone is highlighted, the volume change
applies to that room only.

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Sonos Digital Music System User Guide

Equalizer
Use to adjust the sound settings for a ZonePlayer, or to adjust volume for an
individual zone within a zone group.
Mute
Click to mute the sound in a zone (if you have a zone group, all rooms in the
zone group are affected).

Muting a zone or zone group (DCR)
1. From the Zones pane, click to highlight the zone you want to mute.
2. Choose one of the following options:
• Click the Mute button. To unmute, click the Mute button again.
• From the Play menu, click Mute Zone. To unmute, click Unmute Zone.

Muting all zones (DCR)
You can temporarily mute all of your ZonePlayers at any time. The track will continue to
progress, but there will be no sound emitted.
• To mute all the zones in your household, click Mute All Zones from the Play
menu.
• To unmute, click Unmute All Zones from the Play menu.

Adjusting sound settings (DCR)
1. Highlight a zone in the Zones pane, and then click the Equalizer button
to
change the sound settings (treble, bass, loudness, balance or volume) for an
individual ZonePlayer. (You can also select Equalizer from the Play menu.)
• To change the volume for a zone group, use the group volume control on the left.
• If you have two or more zones in a group, use the Equalizer window to adjust
the volume for each zone individually.

Managing Your Zones (DCR)
The Zones pane allows you to view the music currently playing in any zone in your
house. You can play a different song in each zone, or you can group zones together to
play the same music when you are having a party, or anytime you want the same

Chapter 3: Windows® Setup and Operation

3-7

music selection to play in more than one room. Zones can be managed from either the
Zones pane or the Zones menu. From either of these, you can:
• See an alphabetical list of the zones in your house
• Link zones together to form a zone group
• Drop a zone from a zone group
• Set clocks and alarms
• Set sleep timer
Music will continue to play while you browse your zone settings. The current zone is
highlighted on your screen, and the music selections you make will play in that zone.

Zone Groups
A zone can be grouped together with any other zone(s) to form a zone group. This will
cause all the zones in the zone group to play the same music in synchrony. You can link
or drop zones from a group while the music is playing. You can also link all the
ZonePlayers in your house with one touch by selecting All Zones-Party Mode.

Linking a zone
You can create a zone group first and then select music to play, or you can add a room
to a zone group where music is already playing.
Note: Any zones you link will automatically drop their current music queue and
begin to play the music queue from the highlighted zone. You may sometimes want
to save your music queue as a Sonos playlist before linking a zone. See "Sonos
Playlists (DCR)".
1. From the Zones pane, highlight the zone you want to link to another zone or zone
group.
2. Choose one of the following options:
• Click Link Zone, or
• From the Zones menu, click Link Zone.
3. Select a zone to add to the group, and click OK. If you want to join all the zones in
your house to this music queue, select All Zones-Party Mode. All of your

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Sonos Digital Music System User Guide

ZonePlayers will then play the same music in synchrony until you drop the
zones from the zone group.
Note: The order in which you add zones makes a difference. If you select Link Zone
from a zone where there is no music playing, any zones you link to it will also be
silent.

Dropping a zone
1. From the Zones pane, highlight the zone group you want to change.
2. Choose one of the following options:
• Click Drop Zone, or
• From the Zones menu, click Drop Zone.
3. Select the zone you want to drop from the group, and click OK.

Clock and Alarms
This section discusses how to use the clock and alarms features on your Desktop
Controller. For help using your handheld Controller, go to "Clock and Alarms".

Setting date and time
1. From the Zones menu, select Clocks and Alarms.
2. Click the Date and Time button.
3. Choose one of the following options:
• Select your time zone, desired time format, and date format, and then click OK.
• Select the Select the date and time from the Internet radio button, and then
click OK.
• Select the Set the date and time manually radio button. Make your selections
from the displayed fields, and then click OK.

Alarms
Adding an alarm
1. From the Zones menu, select Clocks and Alarms.
2. Click New.

Chapter 3: Windows® Setup and Operation

3-9

3. Choose the desired settings for this alarm, including the alarm time, the zone you
would like the alarm to play in, the music source you’d like to play from, the
frequency of the alarm, and the volume and duration settings.
Note: If the music you’ve selected is not available (such as an Internet radio station
that has dropped off), your alarm will play the Sonos chime instead.To stop the
chime, you can press Pause.
If you check Include Linked Zones, the alarm will play in the zones that are linked
together at the time the alarm goes off. It does not play in the zones that were linked
when the alarm was originally added to the Sonos system.
Editing an alarm
1. From the Zones pane, click to highlight the zone you want to change the alarm
setting for.
2. From the Zones menu, select Clocks and Alarms.
3. Select the alarm you wish to change, and click Edit.
4. Make the desired changes, and click OK.
If you check Include Linked Zones, the alarm will play in the zones that are linked
together when the alarm goes off. It does not play in the zones that were linked when
the alarm was originally added to the Sonos system.
Deleting an alarm
1. From the Zones pane, click to highlight the zone you want delete the alarm
setting for.
2. From the Zones menu, select Clocks and Alarms.
3. Select the alarm you wish to delete, and click Delete.
Showing the clock screen
Once an alarm has been added to your Sonos system, you can set a preference to have
the clock screen show automatically on a handheld Controller when the alarm sounds.
1. From the Music menu on your handheld Controller, select Clock and
Alarms>Alarms.

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Sonos Digital Music System User Guide

2. Select the alarm from the list, and then click Advanced.
3. Select Show Clock on this Controller. (If you want the clock to show on any other
Controllers, repeat this process on the other Controllers.)

Setting a sleep timer
1. From the Zones pane, click to highlight the zone or zone group you want to set up
a sleep timer for.
2. From the Zones menu, select Sleep Timer.
3. Select the desired time frame, and then click OK.
4. If you wish to turn the sleep timer off, select Off from the list, and click OK.
When a sleep timer is active, the sleep timer icon
pane.

displays in the Now Playing

Browsing and Playing Music (DCR)
What is your music library?
Your music library includes digital music located anywhere on your home network
such as:
• shared folders on your computer
• shared folders on another computer in your network
• network-attached storage (NAS) devices
The Sonos Digital Music System does not change music or playlist files created by other
applications; these files are always treated as “read-only”.
What is a music queue?
When you make music selections, they are added to a list of tracks called a music queue.
You can create a different music queue for each zone in your house, or you can create a
zone group and play the same music across multiple zones. A play indicator appears to
the left of the track currently playing in the music queue. When the current track ends,
the next track in the queue starts to play, and play continues down through the list
until the queue is completed. When you add tracks to a queue, you can choose to play
them now, or add them to the end of the queue.

Chapter 3: Windows® Setup and Operation

3-11

Browsing your music library
You can browse the Music Library in various ways. You can make a broad music
selection like play all available music by a particular artist, or make a specific selection
like play a single track on a specified album.
Note: If a computer on your network is turned off or is in standby mode, the music
folders on that computer will be unavailable to the Sonos Digital Music System until
the computer is turned back on.
Your selection choices include:
• Artists
• Albums
• Genres
• Composers
• Tracks
• Imported Playlists
• Folders
Folders Sorting Preference
You can change the sorting preference for your music folders to sort by track name,
track number, or filename.
1. From the File menu, select Preferences.
2. Click the Library tab.
3. Select your sort order preference from the Sort By field, and click Apply or OK.

Making music selections (DCR)
Use the Music Library pane to select the music you wish to play.
Note: The music you select will play in the zone or zone group that’s highlighted in
the Zones pane.
Available music sources
• Library (shared folders on your network)
• Music services, such as Rhapsody

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Sonos Digital Music System User Guide

• Sonos playlists (music queues you have saved for future playback)
• Internet radio
• Line-in (external devices such as a CD player or a portable music player)
1. From the Zones pane, click to highlight the zone you want to play music in.
2. Choose one of the following options:
• From the Music Library pane, click the Library tab, or
• From the Music menu, click Music Library.
3. Use the mouse to move through the list until you reach the choice you want. To
play all songs by an artist, on an album, or in a genre, highlight the selection and
click Play Now to play the music now, or Add to Queue to add it to your music
queue. Click
to expand the music tree for any selection.
You can also drag and drop selections directly from the music library to the queue.
Highlight a selection, and while holding down the mouse, drag the selection to
the music queue, and then release.
Note: You can add tracks to a music queue while listening to other music.
If you’ve previously saved music queues as Sonos playlists, you can browse these
playlists using the Sonos Playlists tab.

Chapter 3: Windows® Setup and Operation

3-13

iTunes support
• You can view your iTunes playlists in the Sonos Digital Music System by selecting
Imported Playlists from the Library tab.
• When you make changes to your iTunes playlist(s), exit iTunes, and then update
your Sonos music index in order to see the changes (see "Updating your music
index")
• iTunes playlists will automatically be imported into the Imported Playlists menu
on both the Sonos Controller and Sonos Desktop Controller (for Windows), as
long as your 'iTunes Music Library.xml' file is shared along with your music to the
Sonos system. For typical iTunes installations, this file is located in the iTunes
folder.
• Sonos is unable to play tracks purchased from the iTunes Music Store as they are
protected by Apple's proprietary Digital Rights Management (DRM) scheme.
For additional information, browse our Frequently Asked Questions (FAQ) pages or
Forums at http://support.sonos.com.

Music services
A music service is an online music store or online service that sells audio on a per-song,
per audiobook, or subscription basis. If you have a music service enabled, simply click
the Music Services tab to make music selections.
• If you are a Rhapsody user, see "Using Rhapsody" for additional detail.
• If you are a Windows Media Player 11 user, see "Using Windows Media Player 11"
for more information.
• If you are an Audible user, see "Using Audible" for more information.
If the Music Services tab is not displayed in the Music Library, see "Showing/hiding the
Music Services tab".
If you don’t currently have a music service enabled, you can click the
button
to browse the online music and audio services available for use with the Sonos Digital
Music System.

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Sonos Digital Music System User Guide

Showing/hiding the Music Services tab

You can change your preference setting to show or hide the Music Services tab in the
Music Library pane of your Desktop Controller software. If you are not currently
subscribed to a music service, you may wish to hide this tab.
• Go to File>Preferences>General and check or uncheck the Show Music Services tab in the Music Library box.

Note: If your music service does not appear when you click the Music Services tab,
your firewall may be preventing Sonos from accessing it. See "Firewall Information"
or go to http://faq.sonos.com/firewall for additional information.

Using Rhapsody
Now you can hear more music in more rooms with Sonos and Rhapsody™, the #1 rated
digital music service. Sonos connects directly to Rhapsody via the Web, so you don't
have to download an application or even turn your PC on.
Your Sonos system comes with a free 30-day Rhapsody trial. See "Creating a free
Rhapsody trial account" for more information.

Chapter 3: Windows® Setup and Operation

3-15

Rhapsody subscribers can simply click the Music Services tab in the Music Library to
browse and select Rhapsody content. See "Selecting music from Rhapsody" for
additional information.

Configuring Rhapsody
Creating a free Rhapsody trial account
Your Sonos system comes with a free Rhapsody trial—no signup, no credit card
necessary. If you did not activate a free Rhapsody trial account while setting up your
Sonos Digital Music System, you can do it now (your Sonos system must be registered.)
Note: Rhapsody may not be available in your country. If the Rhapsody trial does not
appear as an option, please click the Get Music button for more details.
1. Select File>Preferences.
2. From the Accounts tab, select Add.
3. Select Rhapsody Trial from the list of Account types.
4. A username and password will be automatically assigned for you. Click OK.
Your free Rhapsody trial account will be valid for 30 days. After that, if you wish to
become a subscriber, go to www.sonos.com/rhapsody for additional information.
Once your Rhapsody account is set up, simply add the account information to Sonos in
order to access Rhapsody from your Sonos Digital Music System (see "Adding your
Rhapsody account to Sonos".)
Current Rhapsody users who have recently updated to Sonos 2.0
If you are an existing Rhapsody customer, prior to Sonos version 2.0 your computer
had to be on in order to access your Rhapsody content (the Rhapsody client on your
computer accessed the Rhapsody server via UPnP.)
To take advantage of accessing Rhapsody via the Web, simply add your Rhapsody
account to Sonos ("Adding your Rhapsody account to Sonos").
Adding your Rhapsody account to Sonos
If you have a Rhapsody account, simply add the account information to Sonos and
you’ll have instant access to Rhapsody from the Sonos Digital Music System.
1. Add your Rhapsody account information to Sonos by selecting
File>Preferences>Accounts>Add.

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Sonos Digital Music System User Guide

2. Select Rhapsody from the list of Account types.
3. Enter your Rhapsody username and password and click OK.
4. If you previously had a Rhapsody trial account in place, you will be asked if you
want to merge the information from your trial account into the new account. If
you select Yes, any playlists and content selections you saved to My Rhapsody
Library will be preserved under the new account.
5. Update your music index whenever you add new content by selecting Update
Music Index Now from the Music menu. Or you can schedule daily music index
updates (see "Scheduling music index updates".)
Using Rhapsody with UPnP
If you are using Rhapsody’s desktop application to organize the music on your local
drive, your Sonos system can access Rhapsody’s server using Universal Plug and Play
(UPnP). You should only use this method to access Rhapsody if you are using
Rhapsody’s desktop application, or if you have multiple Rhapsody accounts active in
your household. Otherwise simply add your Rhapsody account information to
Sonos— see "Adding your Rhapsody account to Sonos".
To access Rhapsody’s server using UPnP, make sure UPnP is enabled in the Rhapsody
desktop application so that the Sonos Digital Music System can recognize it and show
Rhapsody in your Music Library. This is a one-time preference setting. Remember—
your computer must be on in order to stream Rhapsody content if you are accessing
Rhapsody’s server this way.
Rhapsody setting:
1. Start RealRhapsody.
2. Click Tools>Preferences>Rhapsody Server (UPnP).
3. Click to check the Start UPnP Server Once Logged In box, and then click Start.
4. Click OK.
Sonos setting:
1. From the Sonos Desktop Controller for Windows, select File>Preferences and
click the Advanced Options button.
2. Check the Show music from Rhapsody UPnP servers checkbox and click OK.

Chapter 3: Windows® Setup and Operation

3-17

Selecting music from Rhapsody
Music selection choices include:
• Rhapsody Music Guide
• Rhapsody Radio
• My Artists
• My Albums
• My Genres
• My Tracks
• My Playlists
1. From the Music Library pane, click the Music Services tab, and select Rhapsody.
• If the Music Services tab is not displayed in the Music Library, see "Showing/hiding the Music Services tab".
2. Highlight a music selection, and click Play Now or Add to Queue to add it to the
end of your music queue. If you are selecting music from the Rhapsody Music
Guide, you can additionally select Add To My Rhapsody Library.
Rhapsody Music Guide
The Rhapsody Music Guide displays a variety of music selections, including a list of
music genres, top artists, top albums, and top tracks, new releases and Rhapsodyrecommended selections. Click any of the links to browse through the Rhapsody Music
Guide and make selections.
Rhapsody Radio
1. Select a zone.
2. Click the Music Services tab.
3. Select Rhapsody Radio, and then select a radio station from the My Stations list.
4. Click Play Now.

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Sonos Digital Music System User Guide

Changing your Rhapsody password
If you want to change your Rhapsody password, you must first change it in
Rhapsody. Go to www.rhapsody.com and select My Account, or if you have
downloaded the Rhapsody desktop client, you can change from the My Account
menu.
Once you've changed your password within Rhapsody, you can update the Sonos
system with the new Rhapsody password using this Accounts>Edit option.
Note: If you don’t change your password within Rhapsody first, it won’t work on
your Sonos Digital Music System.

Deleting a Rhapsody account from Sonos
1. From the Desktop Controller menu bar, select File>Preferences.
2. Select the Accounts tab.
3. Select the account you wish to remove, and click Remove.
4. Click Yes to confirm, and then click OK.
This will not delete your account from Rhapsody. Your account status with Rhapsody
will be unaffected.

Using Windows Media Player 11
The Sonos Digital Music System is compatible with Windows Media Player 11. Once
you have Windows Media Player on your computer, you must make sure media sharing
is turned on so that the Sonos Digital Music System can access the music stored in your
WMP library. This is a one-time preference setting.

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3-19

Enabling Windows Media Sharing
1. Start Windows Media Player 11.

2. Click the Library tab.
3. Select Media Sharing.
4. Click the Share my media checkbox, and click OK.
After you turn on media sharing, a list of your networked devices will appear.
5. Click to highlight the first ZonePlayer in the list, and click Allow.
6.Select the next ZonePlayer and click Allow, repeating this
procedure until all of your ZonePlayers display a green checkmark.

Note: If you do not allow media sharing on all ZonePlayers, those ZonePlayers will
not be able to play the music stored in your Windows Media Player library.
Turning on automatic media sharing
You may want to turn on automatic media sharing so that you don't have to manually
share a new device each time you add one to your network.
1. Start Windows Media Player 11.
2. Click the Library tab.
3. Select Media Sharing.

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4. Click the Settings button.

5. Check the Allow new devices and computers automatically checkbox.
When this box is checked, you will no longer be prompted to set up media sharing
when you add a new device to your network - it will be set up for you automatically.
Selecting music from Windows Media Player
Music selection choices include:
• Artists
• Contributing Artists
• Albums
• Composers
• Genres
• Tracks
• Playlists
1. From the Music Library pane, click the Music Services tab and select Windows
Media.
• If the Music Services tab is not displayed in the Music Library, see "Showing/hiding the Music Services tab".

Chapter 3: Windows® Setup and Operation

3-21

2. Highlight a music selection and click Play Now or Add to Queue (adds to the end
of your music queue.)

Adding Audible to your Sonos System
If you have AudibleManager software installed on your computer, the Sonos Digital
Music System detects it when you add a music folder to your Sonos system. When
Audible is detected, a third radio button displays on the Select Music Source screen.

1. Select Add my Audible books, and click Next.
2. Click Next to share the folder.
3. Enter your Audible account username and password, and click OK.
If you don’t have AudibleManager installed
1. Make sure your Audible files are in a folder that you have shared to the Sonos
Digital Music System (using the Select Music Source screen).
2. Add your Audible account information to Sonos by selecting
File>Preferences>Accounts>Add.
3. Select Audible as the Account Type.

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4. Enter your Audible username and password and click OK.
5. Reindex your music library whenever you add new content by selecting Update
Music Index Now from the Music menu.
Adding an additional Audible account to Sonos
1. From the Desktop Controller menu bar, select File>Preferences.
2. Select the Accounts tab, and click Add.
3. Select Audible as the Account Type.
4. Enter your Audible username and password and click OKAdd.
Deleting an Audible account from Sonos
1. From the Desktop Controller menu bar, select File>Preferences.
2. Select the Accounts tab, and click Remove.
3. Enter your Audible password for verification, and click OK.
When listening to a book, you can use the Next and Previous keys to move from
chapter to chapter.
It’s easy to view your Audible files by genre. From the Music Library, select
Library>Genres, and select Audiobooks.

Other content, such as journals will appear in the Spokenword genre. You may need to
select All to view your journal content.

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Managing Your Music Queue (DCR)
Once you have added tracks to a queue, you can make changes to the music queue
using the playback buttons, the Play menu options, or the queue control buttons. You
can:
• Remove a track from the queue
• Clear the entire music queue
• Move a track within the queue
• Click the Shuffle button to play the tracks in the music queue in a random order
• Click the Repeat button to repeat the music queue after the last track has finished
• Save a queue as a Sonos playlist
Removing a track from the queue
1. From the Queue pane, click to highlight the song you want to remove from the
music queue.
2. Choose one of the following options:
• Click Remove Track, or
• Select Queue>Remove Track from the Play menu.
The track disappears from the queue list.
Moving a track within the queue
1. Click the left-mouse button and, while holding, drag the track you want to move
within the queue.
2. Drag it up or down to the desired location, and then release.
Clearing the music queue
1. Choose one of the following options:
• Click Clear Queue from the bottom of the Queue pane, or
• Click Queue>Clear Queue from the Play menu.
2. Click Yes to confirm.
This will clear the entire queue and stop the music from playing.

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Changing the play mode
1. Click the Shuffle or Repeat buttons displayed in the Now Playing pane to
change the play mode.
The selected play mode appears as an icon in the Now Playing pane.
Shuffle
Repeat
Shuffle/Repeat

Sonos Playlists (DCR)
Sonos Playlists are music queues you create and save for future listening. For example,
you might want to create a jazz playlist, a party playlist, or an easy listening playlist.
Creating a Sonos Playlist
1. Create a music queue by selecting music tracks from your music library.
2. Choose one of the following options:
• From the Queue pane, click Save Queue, or
• Click Queue>Save Queue as Sonos Playlist from the Play menu.
3. Type a name for this playlist, and click OK. This queue is now accessible from the
Sonos Playlists tab.
4. To play a saved queue, click the desired playlist from the Sonos Playlists tab and
click Play Now to start the playlist immediately, or Add to Queue to add it to the
end of your current music queue.

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Deleting a Sonos Playlist
1. From the Sonos Playlists tab, highlight the playlist you want to delete.
2. Choose one of the following options:
• Click Delete, or
• Click Delete Playlist from the Music menu.
Renaming a Sonos Playlist
1. From the Sonos Playlists tab, highlight the playlist you want to rename.
2. Choose one of the following options:
• Right-click and select Rename Playlist, or
• Click Rename Playlist from the Music menu.

Internet Radio (DCR)
The Radio tab provides a list of third-party streaming broadcasts for you to select from.
If you have a music service enabled on your computer, you can make radio station
selections from the music service as well.
• Use the Radio tab to display and select from a Sonos-supplied list of streaming
MP3 or WMA broadcasts. You can make changes to this list using both the Desktop Controller software and your Controller.
• Use the Music Services tab to display and select radio stations from your music
service, if you have one enabled.

Playing an Internet radio stationPlaying an Internet radio station
1. Select the zone you want to listen in.
2. Click the Radio tab.
3. Select a radio station from the list.
4. Click Play Now.

Setting your Internet radio preferenceSetting your Internet radio preferences
You can receive radio station updates automatically whenever Sonos releases a new
list. Your music system must be registered in order to receive updates. If you have not
yet registered, see "System Registration".

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1. From the File menu, select Preferences.
2. Click the Updates tab.
3. Select the desired setting from the Internet Radio Station Updates section, and
click OK.

Adding a radio station
You can add a radio station that does not appear in your Sonos-supplied list. You must
know the streaming URL, and the station must use the streaming MP3 broadcast
format. This station will be added to your Favorites list.
1. Click the Radio tab.
2. Choose one of the following options:
• Click Add New, or
• Click Add New Internet Radio Station from the Music menu.
3. Type the streaming URL for the radio station you want to add to your station list
(for example: http://shoutcast.com/sbin/shoutcastplaylists.pls?rn=8107&file=filename.pls).
4. Type the radio station’s name in the Station Name field, and click OK.
The new radio station gets added to your Favorites list, not to the Sonos-supplied
Internet radio station list.

Editing a radio station
Note: You can edit the streaming URL or station name only for the radio stations
that are in your Favorites list. However you can add any radio station to your Favorite
Stations list using the Edit option.
1. Click the Radio tab.
2. Click to highlight an Internet radio station, and then click Edit.
3. Change the streaming URL, the station name, or click Add to Favorites to add the
station to your Favorites list, and click OK.

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Your Favorites list
Adding a station to your Favorite Stations list
When you add radio stations to your Favorite Stations list, they are duplicated in your
Favorites folder, not moved from the original Internet radio list. Highlight a station from
the Internet radio list, and click Add to Favorites.
Deleting a station from your Favorite Stations list
From the Radio tab, highlight the station you want to delete from your Favorite
Stations list and then click Delete.

Managing Music Folders (DCR)
The Sonos Digital Music System can play music from any networked computer or
network-attached storage (NAS) device where you have shared music folders. During
the setup process, you are guided through the process of accessing your shared music
folders. Over time, you may wish to add or remove music folders from this list.
These music folders are indexed by the Sonos Digital Music System so that you can
view your music by categories. If you add new music to a folder that is already indexed,
you can update your music index to add this music to your library.
To play music from imported playlists, simply drop the playlist file .PLS, .M3U or .WPL
into the same music folder that you have shared to the Sonos system, re-index the
share and the custom playlists will appear when you select Imported Playlists from
the Music menu.
Adding a shared folder
1. From the Music menu, select Music Library Setup.
The shared music folders that are currently available to your Sonos Digital Music
System appear.
2. Click Add a Share.
3. To add music that is stored on this computer, select Add music stored on this PC,
and click Next.
a. Click to highlight a music folder, and then click Next.
b. Click Next to confirm.
c. Click Finish.

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4. To add music stored on a remote computer or a NAS device, select Add music
stored in folders that are currently shared on my network.
a. Type the network path for the music folder (\\Name\Sharename, where
Name is the network name for your computer or NAS device, and
Sharename is the name of the top level shared folder, or click Browse to
search for it.
b. If it is not shared anonymously, enter the user name and password of a user
with permission to access this folder, and click Next.
c. Click OK to confirm.
d. Click Finish.
Removing a shared folder
1. From the Music Library Setup screen, highlight the share you want to remove
from the list, and click Remove.
2. Click Yes to confirm.
Updating your music index
If you add new music to a music folder that is already indexed, you can update your
music index in order to add this music to your library.
1. From the Music menu, select Update Music Index Now.
2. Click Yes to confirm.
3. The message, “Updating Music Index” appears at the bottom of the screen. When
the update is complete, the message “Ready” appears.
Resetting music library permissions
Some music services may automatically change the permissions on your music folders
when you add new music, so that Sonos can no longer access your music. If your music
service does this, you can change the preference setting below to allow Sonos to reset
permissions when your music index is updated. You should not set this preference
unless you need to, as it takes longer to update your music index when this box is
checked.
1. From the File menu, select Preferences.
2. Click the Advanced tab.

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3. Check the Fix Permissions when updating the music index on this computer
box, and click OK.
Scheduling music index updates
You can set your music system to automatically update your music index at the same
time each day.
1. From the Music menu, select Schedule Music Index Updates.
2. Select the time you would like your music index to automatically update, and click
OK.

Software Updates (DCR)
Sonos provides software updates for your music system in order to improve
performance and add features. Your music system must be registered in order to
receive these software updates. If you have not yet registered, see "System
Registration".
There are two options available:
• Periodically check for updates. An alert will appear when you start the Desktop
Controller software indicating there are updates available.
• Do not check for updates.
Setting software update preferences
1. From the File menu, select Preferences.
2. Click the Updates tab.
3. Select the desired setting from the Software Update Notifications section, and
click OK.
Downloading software updates
1. From the Help menu, select Check for Updates.
2. If there are updates available, click Update Now to download.
• Your ZonePlayers as well as your Desktop Controller software will be updated as Sonos components must carry the same software version number. This
process may take several minutes per device, depending upon your network
connection. Your Sonos Desktop Controller software will automatically

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close and then re-open during the update process.
• Software updates to your handheld Sonos Controller are initiated from that device, so if you have updated your DCR, you will be prompted to update your
Controller the next time you use it. Simply follow the Controller’s on-screen
prompts.
• If your software is up to date, the message “Your Sonos Digital Music System is
up to date. No updates are required” will appear instead.
Caution: Do not disconnect power from your ZonePlayer(s), or in any way disable
your Sonos Digital Music System while this process is running. Contact Sonos
Customer Support if an error occurs.
ZonePlayer software updates
One or more ZonePlayers may need to be updated when you purchase a new
ZonePlayer with a later software version, or if you plug in a ZonePlayer that was not in
use when you performed your last software update. When a ZonePlayer’s software
version gets out of sync from the rest of your Sonos Digital Music System components,
you will see the following message displayed in the Zones pane:

Click the outdated zone to begin the software update process.

Additional Preferences (DCR)
In addition to selecting your Internet radio ("Setting your Internet radio
preferenceSetting your Internet radio preferences") and software update preferences
("Setting software update preferences"), you can also change your wireless channel,
and line-in encoding preferences.

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Selecting a different wireless channel (DCR)
The Sonos Digital Music System selects the optimal radio frequency channel during
setup. However, if you have other wireless devices using this channel, you may want to
switch the Sonos Digital Music System to another channel to avoid conflicts, as
conflicts may cause audio drop-outs.
1. From the File menu, select Preferences.
2. Click the Advanced tab.
3. Select another wireless channel from the Wireless Channel drop-down list, and
click OK.
It may take several seconds for the switch to take effect. If you have music playing, a
short music dropout will occur during the wireless channel change.

Line-in encoding (DCR)
The audio from line-in sources can be encoded to produce compressed or
uncompressed audio. We recommend the following usage guidelines:
• Use Uncompressed if:
•
•

You want optimal performance with home theaters.
You want to produce the highest quality sound for your multi-zone Sonos
system (this selection requires more network bandwidth than compressed
audio.)
• Use Compressed if:
• You are connecting more than 4 zones wirelessly.
1. From the File menu, select Preferences.
2. Click the Advanced tab.
3. Select Compressed or Uncompressed from the Line-In Encoding list, and click
OK.
When Compressed is selected, you will notice a delay before the music starts to play.
When Uncompressed is selected, this delay is significantly reduced.

Resetting Your DCR
If you want to join your computer to a different Sonos Digital Music System, you must
first reset your Desktop Controller.

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1. Select Reset Desktop Controller from the Help menu.
2. Click Yes.
Your Desktop Controller window will automatically close. The next time you start the
Desktop Controller software, the Setup Wizard will appear to prompt you through the
setup process. If you are joining your computer to an existing Sonos Digital Music
System, you do not have to press the Mute and Volume Up buttons on every
ZonePlayer again - just one that is connected to your system via an Ethernet cable.

Firewall Information
The Sonos Digital Music System is designed to work with existing firewall software.
Information for some common firewall software is listed below:
"Microsoft Windows Firewall"
"Zone Alarm (free version)"
"Zone Alarm Pro"
"McAfee Personal Firewall Plus"
"Norton Personal Firewall"
"ISS Black Ice Protection"
If your software firewall is not listed, please see http://faq.sonos.com/firewall for the
latest firewall information or contact Sonos Technical Support at http://
www.sonos.com/support.

Microsoft Windows Firewall
1. When installing the Sonos Desktop Controller, select Unblock in the Windows
Firewall.
2.

If the dialog box does not appear, go to Start>Settings>Control Panel.

3. Click Security Center>Windows Firewall.
4. Click the Exceptions tab.
5. Make sure Sonos Application has a check mark next to it.
6. If you don’t see Sonos Application and you have already installed the Sonos
Desktop Controller, click the Add Program button and browse until you find
Sonos Application.

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7. Click to highlight, and then click OK.

Zone Alarm (free version)
1. Display the Firewall settings screen.
1. From the Main tab, check to make sure the Trusted Zones Security is set to Medium
(default setting) level security, and the Net BIOS ports are open (default).
2. Click the Zones tab, and verify that the network the Sonos Zone Player resides on
is set to Trusted.
3. From the Program Control screen, make sure the Sonos Desktop Controller
(Sonos.exe) application is allowed full access to the Internet/Network.
4. When launching the Sonos Desktop Controller, select Remember this Setting
and click Allow.
Note: The Sonos Digital Music System will not operate correctly if the Trusted Zone
is set to "High" and if NetBIOS ports are blocked.

Zone Alarm Pro
1. Display the Firewall settings screen.
1. From the Main tab, check to make sure the Trusted Zones Security is set to Medium
(default setting) level security.
2. From the Program Control screen, make sure the Sonos Desktop Controller
(Sonos.exe) application is allowed full access to the Internet/Network.
3. When launching the Sonos Desktop Controller, select Remember this Setting
and click Allow.
Note: The Sonos Digital Music System will not operate correctly if the Trusted Zone
is set to High, and if NetBIOS ports are blocked.

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McAfee Personal Firewall Plus
4. When the Sonos Application requests access to the Internet, select Grant
Access.Select a security level from the Security Settings tab. The Sonos Digital
Music System is compatible with all McAfee Personal Firewall configurations
except Lockdown.
5. From the Internet Applications tab, make sure that the Sonos Application is set
to Allow Full Access.
If the above configuration does NOT let the Sonos Digital Music System operate
correctly, you can try changing the firewall settings to allow access to your music and
your ZonePlayers.
• Open the firewall by double-clicking the icon in the system tray - typically in the
bottom right corner of your screen.
• Select Utilities in the System Services.
• Put a check mark in the box next to Microsoft Directory Server Port 445.
• Put a check mark in the box next to Universal Plug and Play (UPNP) Port 5000.
• Select OK.

Norton Personal Firewall
The Norton Personal Firewall is fully compatible with the Sonos Digital Music System.
Follow the steps below to configure your firewall:
1. Make sure the Sonos Desktop Controller is allowed full access on all ports (when
asked) by selecting Always allow connections in this program on all ports.
2. Select Permit from the What do you want to do drop-down when sonos.exe
attempts to access the Internet.
3. Allow sonos.exe to connect to a DNS server by selecting Always allow
connections in this program on all ports.
4. From the Firewall tab, select a firewall level. The Sonos Digital Music System is
compatible with any Internet Security setting you choose, from High to Off.
5. From the Programs tab, make sure that sonos.exe is set to Permit All.
For Professional Firewall users, all of the following settings must be changed on the
Advanced selections screen:
• Scroll to Default Inbound NetBIOS Name, click Modify, click Permit, then click

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OK.
• Scroll to Default Block MS Windows Vista SMB, click Modify, click Permit,
then click OK.
• Scroll to Block Windows File Sharing, click Modify, click Permit, then click OK.
• Scroll to Inbound UDP, click Modify, click Permit, then click OK.
• Click OK to exit the Advanced Firewall selections screen.
Note: The Sonos Digital Music System will NOT function correctly if "Block Traffic" is
enabled

ISS Black Ice Protection
If you are running Black Ice Protection, be sure to allow the Sonos Desktop Controller
(Sonos.exe) full access to the Internet and Network.
Black Ice Protection by Internet Security Systems is fully compatible with the Sonos
Digital Music System. Your music system will operate seamlessly if you select either the
"Cautious" or "Trusting" protection level from the Firewall tab.
If you cannot access your music and Sonos Desktop Controller software after setting
the Protection Level to Cautious or Trusting, please follow the instructions below:
1. Select the Intruders or Events tab.
2. Identify the ZonePlayer’s IP address.
3. Right-click and select Trust Intruder>Trust and Accept.
This setting will allow the Sonos Digital Music System accessibility with all firewall
security settings; Trusting, Cautious, Nervous, and Paranoid.

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Macintosh OS X® Setup and
Operation
The Desktop Controller software is compatible with Macintosh OS X, version 10.3 or
later.
For easy setup, you should install the Desktop Controller (DCR) for Macintosh software
on every Macintosh computer in your network that contains music files.

Starting Sonos Setup Assistant
1. Open the Sonos Desktop Controller software. Review the License Agreement, and
then select Accept.
The Sonos Setup Assistant Welcome screen appears.
2. Select Continue.
3. The Sonos Digital Music System is designed to provide you with online software
updates. At this time you will be prompted to check for the latest software update.
You can either check now, or check after you install the Sonos Digital Music
System.
Your Sonos system must be registered to receive these updates so be sure to
register during the setup process when you are asked. At no time is your e-mail
address provided to other companies.

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Sonos Digital Music System User Guide

4. When instructed, press the Mute and the Volume Up buttons simultaneously on
the ZonePlayer you are connecting. (Remember, the first ZonePlayer you install
must connect to your home network using a standard Ethernet cable).

ZonePlayer
status
indicator

Mute button
Volume up (+)
Volume down (-)

You can release the buttons as soon as the Mute indicator (green) and the ZonePlayer
Status Indicator light (white) start to blink alternately. This takes approximately 1
second. Once the ZonePlayer is successfully connected, the ZonePlayer Status
Indicator light will stop flashing and change to solid white (normal operation), and the
Mute indicator will go out.
During the setup process, you may be asked to configure your Macintosh’s firewall. See
’Firewall Information’ for help with this step.
5. Choose a ZonePlayer name from the pop-up menu, and then select Continue.
6. Choose one of the following options:
• If you have another ZonePlayer to set up now, choose Yes, I want to add another ZonePlayer and select Continue.
• If you don’t want to set up another ZonePlayer, choose I do not want to add another ZonePlayer at this time, and select Continue.
7. When you are prompted to set up access to your music folders, choose Yes, set up
my music now, and select Continue.

Where is your music stored?
• Depending upon where your music is stored, you may be asked to provide an
admistrator name and password to allow access to your music folders.
• If your Macintosh computer does not have Windows Sharing enabled, the Desk-

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4-3

top Controller software will guide you through the process of enabling it. Your
music files are never copied from their current locations - your folders are simply
shared so they can be accessed by your Sonos Digital Music System.
When you are prompted to set up access to your music folders, choose Yes, set up my
music now, and select Continue.

Note: Firewall software such as OS X Firewall, Norton Personal Firewall for
Macintosh, or Intego NetBarrier can block the operation of your Sonos Desktop
Controller software. During installation, you may see prompts from your firewall
software indicating that the Sonos application is attempting to perform certain
operations. You should always allow full access to the Sonos application. You
may also be asked to change the settings of your firewall software to ensure that
Windows file sharing is not blocked. See ’Firewall Information’ or go to our Web site
at http://faq.sonos.com/firewall for the latest firewall information.

To add music stored in your Music folder, select In my Music folder, and select Continue.
Click the Lock icon to enter your administrator password. If your computer does not
currently allow Windows Sharing, you will be prompted to enable it.
If you have used iTunes Preferences to change where you store iTunes music, this option
will appear as In my iTunes Music folder instead.
To add music stored elsewhere on your computer, select On my computer or an external
drive connected to my computer, and select Continue. Select Browse to choose a folder,
and then select Continue.
To add music stored on a different computer or a NAS device, select On a networked
device such as a network-attached storage (NAS) device on my network, and select
Continue. Type the path name (\\Name\Sharename, where Name is the network name
for a computer or NAS device, and Sharename is the name of the top level shared
folder.) If this folder is not shared anonymously, type the user name and password of a
user with permission to access this music folder.

Once setup is complete, if you purchased a Sonos Controller you can add it to your
music system now.
1. Plug your Sonos Controller into the AC power adapter and follow the on-screen
prompts to add the Controller to your music system. You can use your Controller
while it charges.

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Sonos Digital Music System User Guide

2. When you see the message Setup Complete, touch the OK button.

Macintosh Desktop Controller

Menu bar

Playback controls

Zones pane

Volume controls

Now Playing pane

Queue pane
Music queue
controls

Show/hide
Music Library

Select an action in one of the following ways:
• Select a button
• Select an action from the menu bar

Music Library pane

Music selection
controls

Get
music

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DCR Playback Controls
Play/Pause
Toggles between playing and pausing the current track.
Next/Fast Forward
Select to jump to the start of the next track in the queue; select and hold
down button, or select and drag progress bar to fast forward.
Previous/Rewind
Select to move backward; select and hold down button, or select and drag
progress bar to rewind.
Shuffle
Select to play the tracks in the music queue in a random order.
Repeat
Select to repeat the queue list after the last track has finished.
Click the Get Music button to learn more about the music services available for Sonos
customers

Controlling the Volume (DCR)
You can control the volume for an individual zone, or for a zone group. If you have two
or more zones linked in a zone group, select the Equalizer button or select Equalizer
from the Play menu to adjust the volume for each zone individually.
Volume Control
Select or drag the volume control bar to increase (+) or decrease (-) the
volume. If a zone group is selected in the Zones pane, the volume change
applies to all zones in the group. If a single zone is selected, the volume
change applies to that room only.
Equalizer
Use to adjust the sound settings for a ZonePlayer, or to adjust volume for an
individual zone within a zone group.

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Mute
Select to mute the sound in a zone (if you have a zone group, all rooms in the
zone group are affected). Select again to unmute.

Muting all zones (DCR)
• To mute all the ZonePlayers in your household, select Mute All Zones from the
Play menu. The track will continue to progress, but no sound will be emitted.
• To unmute all, select Unmute All Zones from the Play menu.

Adjusting sound settings (DCR)
1. Highlight a zone in the Zones pane and select the Equalizer button
to
change the sound settings (treble, bass, loudness, balance, or volume) for an
individual ZonePlayer. (You can also select Equalizer from the Play menu.)
• When changing the volume for a zone group, use the group volume control on
the left.
• If you have two or more zones in a group, use the Equalizer panel to adjust the
volume for each zone individually.

Managing Your Zones (DCR)
You can play a different music selection in each zone, or you can group zones together
to play the same music in synchrony. Zones can be managed from either the Zones
pane or the Zones menu. From either of these, you can:
• See an alphabetical list of the zones in your house
• Link zones together to form a zone group
• Drop a zone from a zone group
Music will continue to play while you browse your zone settings. The current zone is
highlighted, and the music selections you make will play in that zone.
Zone groups
Group a zone with any other zone(s) to form a zone group, causing those zones to play
the same music in synchrony. You can link or drop zones from a group while the music
is playing. Link all ZonePlayers by selecting All Zones-Party Mode.

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Linking a zone
You can create a zone group first and then select music to play, or you can add a room
to a zone group where music is already playing.
Note: Any zones you link will automatically drop their current music queue and
begin to play the music queue from the zone group. You may want to save your
music queue as a Sonos playlist before linking a zone. See ’Sonos Playlists (DCR)’.
1. From the Zones pane, select the zone you want to link another zone or zone
group to, and select Link Zone.
2. Select a zone to add to the group, and select Link. To join all zones, select All
Zones-Party Mode.
Note: The order in which you add zones makes a difference. If you select Link Zone
from a zone where there is no music playing, any zones you link to it will also be
silent.
Dropping a zone
1. From the Zones pane, select the zone group you want to change, and select Drop
Zone.
2. Select the zone you want to drop from the group, and select Drop.

Clock and Alarms
This section discusses how to use the clock and alarms features on your Desktop
Controller. For help using your handheld Controller, go to ’Clock and Alarms’.

Setting date and time
1. From the Zones pane, click to highlight the zone you want to set the date and
time for.
2. From the Zones menu, select Clocks and Alarms.
3. Click the Date and Time button.
4. Choose one of the following options:
• Select your time zone, desired time format, and date format, and then click Set.

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Sonos Digital Music System User Guide

• Select the Select the date and time from the Internet radio button, and then
click Set.
• Select the Set the date and time manually radio button. Make your selections
from the displayed fields, and then click Set.

Alarms
Adding an alarm
1. From the Zones menu, select Clocks and Alarms.
2. Click New.
3. Choose the desired settings for this alarm, including the alarm time, the zone you
would like the alarm to play in, the music source you’d like to play from, the
frequency of the alarm, and the volume and duration settings.
If you check Include Linked Zones, the alarm will play in the zones that are linked
together at the time the alarm goes off. It does not play in the zones that were linked
when the alarm was originally added to the Sonos system.
Note: If the music you’ve selected is not available (such as an Internet radio station
that has dropped off), your alarm will play the Sonos chime instead. To stop the
chime, you can press Pause.
Editing an alarm
1. From the Zones pane, click to highlight the zone you want to change the alarm
setting for.
2. From the Zones menu, select Clocks and Alarms.
3. Select the alarm you wish to change, and click Edit.
4. Make the desired changes, and then click Save.
If you check Include Linked Zones, the alarm will play in the zones that are linked
together when the alarm goes off. It does not play in the zones that were linked when
the alarm was originally added to the Sonos system.
Deleting an alarm
1. From the Zones pane, click to highlight the zone you want delete the alarm
setting for.

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2. From the Zones menu, select Clocks and Alarms.
3. Select the alarm you wish to delete, and click Delete.
Showing the clock screen
Once an alarm has been added to your Sonos system, you can set a preference to have
the clock screen show automatically on a handheld Controller when the alarm sounds.
1. From the Music menu on your handheld Controller, select Clock and
Alarms>Alarms.
2. Select the alarm from the list, and then click Advanced.
3. Select Show Clock on this Controller. (If you want the clock to show on any other
Controllers, repeat this process on the other Controllers.)

displays in the Now Playing

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Sonos Digital Music System User Guide

What is a music queue?
When you make music selections, they are added to a list of tracks called a music queue.
You can create a different music queue for each zone in your house, or you can create a
zone group and play the same music across multiple zones. A play indicator appears to
the left of the track currently playing in the music queue. When you add tracks to a
queue, you can choose to play them now, play them next, or place them at the end of
the queue.

Browsing your music library
Note: If a computer on your network is turned off or is in sleep mode, the music on
that computer will be unavailable to the Sonos Digital Music System until the
computer is turned back on.
Your selection choices include:
• Artists
• Albums
• Genres
• Composers
• Tracks
• Imported Playlists
•

(The Sonos Digital Music System is compatible with iTunes playlists, as well
as M3U, WPL and PLS playlist files created with third-party software such as
WinAmp or Windows Media Player.)
• Folders

Making music selections (DCR)
Use the Music Library pane to select the music you wish to play.
Note: The music you select will play in the zone or zone group that’s selected in the
Zones pane.
Available music sources
• Library (shared folders on your network)
• Music services, such as Rhapsody

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• Sonos playlists (music queues you have saved for future playback)
• Internet radio
• Line-In (external audio components such as a CD player or a portable music
player)
1. From the Zones pane, select the zone you want to play music in.
2. Choose one of the following options:
• From the Music Library pane, select the Library tab, or
• From the Music menu, select Library.
3. To play all songs by an artist, on an album, or in a genre, select what you’d like to
play, and then select Play Now to play the music now, or Add to Queue to add it
to your music queue. Select
to expand the music outline for any selection.
You can also drag and drop selections directly from the music library to the queue.
Highlight a selection, and while holding down the mouse, drag the selection to the
music queue, and then release
Note: You can add tracks to a music queue while listening to other music.
If you’ve previously saved music queues as Sonos playlists, you can browse these
playlists using the Sonos Playlists tab.

Music services
If you have a music service enabled, click the Music Services tab to make music
selections. (If you are a Rhapsody user, see ’Selecting music from Rhapsody’ for
additional detail.)
If you don’t currently have a music service enabled, you can click the
button
to browse the online music and audio services available for use with the Sonos Digital
Music System.

Showing/hiding the Music Services tab
If you have a music service enabled on a PC in your network, you can select music from
this service on your Macintosh computer. Simply add the Music Services tab to your
Music Library. If you are not currently subscribed to a music service, you may wish to
keep this tab hidden.
• To change your preference setting, go to Sonos>Preferences>General and

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Sonos Digital Music System User Guide

check or uncheck the Show Music Services tab in the Music Library box.
• If you want Sonos to alert you when a compatible music service is found, check
the Offer to show... box.

Playing music from imported playlists (DCR)
The Sonos Digital Music System is compatible with iTunes playlists as well as M3U, WPL
and PLS playlist files created with third-party software (e.g. iTunes, WinAmp, Windows
Media Player, etc.).
M3U, WPL and PLS support
• You can view your playlists by selecting Imported Playlists within the Library
tab.
• If they are not visible, they are probably not located in a folder you currently have
shared to the Sonos Digital Music System. Move the playlist file .PLS, .M3U or
.WPL into the same music folder that you have shared to the Sonos system, update your music index, and the custom playlists will appear when you select Imported Playlists within the Library tab. See ’Updating your music index’ for
additional information.
iTunes support
• View your iTunes playlists in the Sonos Digital Music System by selecting Imported Playlists from the Library tab.
• When you make changes to your iTunes playlist(s), quit iTunes, and then update
your Sonos music index in order to see the changes (see ’Updating your music
index’ for help with this step.)
• iTunes playlists will automatically be imported into the Imported Playlists list on
both the Sonos Controller and Sonos Desktop Controller, as long as your 'iTunes
Music Library.xml' file is shared along with your music. For typical iTunes installations, this file is located in the iTunes folder.
• Sonos is unable to play tracks purchased from the iTunes Music Store, as they are
protected by Apple's proprietary Digital Rights Management (DRM) scheme.
For additional information, browse our Frequently Asked Questions (FAQ) pages or
Forums at http://support.sonos.com.

Chapter 4: Macintosh OS X® Setup and Operation

4-13

Using Rhapsody
Now you can hear more music in more rooms with Sonos and Rhapsody™, the #1 rated
digital music service. Sonos connects directly to Rhapsody via the Web, so you don't
have to download an application or even turn your PC on.
Your Sonos system comes with a free 30-day Rhapsody trial. Rhapsody subscribers can
simply click the Music Services tab in the Music Library to browse and select
Rhapsody content.

Configuring Rhapsody
Creating a free Rhapsody trial account
Your Sonos system comes with a free Rhapsody trial—no signup, no credit card
necessary. If you did not activate a free Rhapsody trial account while setting up your
Sonos Digital Music System, you can do it now. (Rhapsody may not be available in your
country. If the Rhapsody trial does not appear as an option, please click the Get Music
button for more details.)
1. Select File>Preferences.
2. From the Accounts tab, select Add.
3. Select Rhapsody Trial from the list of Account types.
4. A username and password will be automatically assigned for you. Click OK.
Your free Rhapsody trial account will be valid for 30 days. After that, if you wish to
become a subscriber, go to www.sonos.com/rhapsody for additional information.
Once your Rhapsody account is set up, simply add the account information to Sonos in
order to access Rhapsody from your Sonos Digital Music System (see ’Adding your
Rhapsody account to Sonos’.)
Current Rhapsody users who have recently updated to Sonos 2.0
If you are an existing Rhapsody customer, prior to Sonos version 2.0 your computer
had to be on in order to access your Rhapsody content (the Rhapsody client on your
computer accessed the Rhapsody server via UPnP.)
To take advantage of accessing Rhapsody via the Web, simply add your Rhapsody
account to Sonos (’Adding your Rhapsody account to Sonos’)

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Sonos Digital Music System User Guide

Adding your Rhapsody account to Sonos
If you have a Rhapsody account, simply add the account information to Sonos and
you’ll have instant access to Rhapsody from the Sonos Digital Music System.
1. Add your Rhapsody account information to Sonos by selecting
File>Preferences>Accounts>Add.
2. Select Rhapsody from the list of Account types.
3. Enter your Rhapsody username and password and click OK.
4. If you previously had a Rhapsody trial account in place, you will be asked if you
want to merge the information from your trial account into the new account. If
you select Yes, any playlists and content selections you saved to My Rhapsody
Library will be preserved under the new account.
5. Update your music index whenever you add new content by selecting Update
Music Index Now from the Music menu. Or you can schedule daily music index
updates (see ’Scheduling music index updates’.)
Using Rhapsody with UPnP
If you are using Rhapsody’s desktop application to organize the music on your local
drive, your Sonos system can access Rhapsody’s server using Universal Plug and Play
(UPnP). You should only use this method to access Rhapsody if you are using
Rhapsody’s desktop application, or if you have multiple Rhapsody accounts active in
your household. Otherwise simply add your Rhapsody account information to
Sonos— see ’Adding your Rhapsody account to Sonos’.
To access Rhapsody’s server using UPnP, make sure UPnP is enabled in the Rhapsody
desktop application so that the Sonos Digital Music System can recognize it and show
Rhapsody in your Music Library. This is a one-time preference setting. Remember—
your computer must be on in order to stream Rhapsody content if you are accessing
Rhapsody’s server this way.
From Rhapsody:
1. Start RealRhapsody.
2. Click Tools>Preferences>Rhapsody Server (UPnP).
3. Click to check the Start UPnP Server Once Logged In box, and then click Start.
4. Click OK.

Chapter 4: Macintosh OS X® Setup and Operation

4-15

From Sonos:
1. Select Sonos>Preferences and click the Advanced Options button.
2. Check the Show music from Rhapsody UPnP servers checkbox and click Done.

Selecting music from Rhapsody
Music selection choices include:
• Rhapsody Music Guide
• Rhapsody Radio
• My Artists
• My Albums
• My Genres
• My Tracks
• My Playlists
1. From the Music Library pane, click the Music Services tab, and select Rhapsody.
• If the Music Services tab is not displayed in the Music Library, see ’Showing/hiding the Music Services tab’.
2. Highlight a music selection, and click Play Now, Play Next, or Add to Queue to
add it to the end of your music queue. If you are selecting music from the
Rhapsody Music Guide, you can additionally select Add To My Rhapsody Library.
Rhapsody Music Guide
The Rhapsody Music Guide displays a variety of music selections, including a list of
music genres, top artists, top albums, and top tracks, new releases and Rhapsodyrecommended selections. Click any of the links to browse through the Rhapsody Music
Guide and make selections.
Rhapsody Radio
1. Select a zone.
2. Click the Music Services tab.
3. Select Rhapsody Radio, and then select a radio station from the My Stations list.
4. Click Play Now.

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Sonos Digital Music System User Guide

Deleting a Rhapsody account from Sonos
1. From the Sonos menu, select SonosPreferences.
2. Select the Accounts tab.
3. Select the account you wish to remove, and click Remove.
4. Select Yes to confirm, and then click OK.

Using Audible
The Sonos Digital Music System is compatible with Audible, Inc. (Format 4 file
downloads only.) If you are interested in signing up for Audible’s spoken word audio
services, go to http://www.audible.com for more information.
When listening to a book, you can use the Next and Previous keys to move from
chapter to chapter.
It’s easy to view your Audible files by genre. From the Music Library, select
Library>Genres, and select Audiobooks.

Chapter 4: Macintosh OS X® Setup and Operation

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Other content, such as journals will appear in the Spokenword genre. You may need to
select All to view your journal content.
Adding Audible to your Sonos system
1. Make sure your Audible files are in a folder that you have shared to the Sonos
Digital Music System (using the Select Music Source screen).
2. Add your Audible account information to Sonos by selecting
Sonos>Preferences>Accounts>Add.
3. Select Audible as the Account Type.
4. Enter your Audible username and password and select Add.
5. Reindex your music library whenever you add new content by selecting Update
Music Index Now from the Music menu.
Deleting an Audible account from Sonos
1. From the Desktop Controller menu bar, select Sonos>Preferences.
2. Select the Accounts tab, and click Remove.
3. Enter your Audible password for verification, and click Remove.

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Sonos Digital Music System User Guide

Managing Music Queue (DCR)
Removing track from the queue
1. From the Queue pane, select a track.
2. Choose one of the following options:
• Select Remove Track, or
• Select Queue>Remove Track from the Play menu.
The track disappears from the queue list.
Moving a track within the queue
1. Click the mouse, and while holding, drag the track you want to move within the
queue.
2. Drag it up or down to the desired location, and then release.
Clearing the music queue
1. Choose one of the following options:
• Select Clear Queue from the bottom of the Queue pane, or
• Select Queue>Clear Queue from the Play menu.
2. Select Clear to confirm.
This will clear the entire queue and stop the music from playing.
Changing the play mode
1. Select the Shuffle or Repeat buttons displayed in the Now Playing pane to
change the play mode.
The selected play mode appears as an icon in the Now Playing pane.
Shuffle
Repeat
Shuffle/Repeat

Chapter 4: Macintosh OS X® Setup and Operation

4-19

Sonos Playlists (DCR)
Sonos playlists are music queues you create and save for future listening.
Creating a Sonos playlist
1. Create a music queue by selecting music tracks from your music library.
2. Choose one of the following options:
• From the Queue pane, select Save Queue, or
• Select Queue>Save as Sonos Playlist from the Play menu.
3. Type a unique name for this playlist, and select Save. This queue is now accessible
from the Sonos Playlists tab.To play a saved queue, select the desired playlist from
the Sonos Playlists tab and select Play Now to start the playlist immediately, or
Add to Queue to add it to the end of your current music queue.
Deleting a Sonos playlist
1. From the Sonos Playlists tab, select the playlist you want to delete.
2. Choose one of the following options:
• Select Delete, or
• Select Delete Sonos Playlist from the Music menu.
Renaming a Sonos playlist
1. From the Sonos Playlists tab, select the playlist you want to rename.
2. Select Rename Playlist from the Music menu.

Internet Radio (DCR)
Playing an Internet radio station
1. Select the zone you want to listen in.
2. Select the Radio tab.
3. Select a radio station from the list.
4. Select Play Now.

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Sonos Digital Music System User Guide

Setting Internet radio preferences
You can receive automatic radio station updates whenever Sonos releases a new list.
Your music system must be registered in order to receive updates. If you have not yet
registered, see ’System Registration’.
1. From the Sonos menu, select Preferences.
2. Select the Updates tab.
3. Choose the desired setting from the Internet Radio Station Updates section.

Adding a radio station
If you know the streaming URL, and the station uses a supported streaming broadcast
format (see ’Internet Radio’), you can add a radio station to your Favorite Stations list.
1. Select the Radio tab.
2. Choose one of the following options:
• Select Add New, or
• Select Add New Internet Radio Station from the Music menu.
3. Type or paste the streaming URL for the radio station you are adding (for example:
http://shoutcast.com/sbin/shoutcast-playlist.pls?rn=8107&file=filename.pls.)
4. Type the radio station’s name in the Station Name field, and select Add.

Editing a radio station
Note: You can edit the streaming URL or station name only for the radio stations
that are in your Favorites list. However you can add any radio station to your Favorites
list using the Edit option.
1. Select the Radio tab.
2. Select an Internet radio station, and then select Edit.
3. Change the streaming URL, the station name, or select Add to Favorites to add
the station to your Favorite Stations list, and select OK.

Chapter 4: Macintosh OS X® Setup and Operation

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Your “Favorites” list
Adding a station to your Favorite Stations list
When you add radio stations to your Favorite Stations list, they are duplicated into your
Favorites folder, not moved from the original Internet radio list.
Select a station from the radio list, and select Add to Favorites.
Deleting a station from your Favorite Stations list
From the Radio tab, select the station you want to delete from your Favorite Stations
list, and select Delete.

Managing Music Folders (DCR)
The Sonos Digital Music System can play music from any networked computer or
network-attached storage (NAS) device where you have shared music folders. During
the setup process, you are guided through the process of accessing your shared music
folders. Over time, you may wish to add or remove music folders from this list.
These music folders are indexed by the Sonos Digital Music System so that you can
view your music by categories. If you add new music to a folder that is already indexed,
you can update your music index to add this music to your library.
To play music from imported playlists, simply drop the playlist file .PLS, .M3U or .WPL
into the same music folder that you have shared to the Sonos system, re-index the
share and the custom playlists will appear when you select Imported Playlists from
the Music menu.
Adding a shared folder
1. From the Music menu, select Set Up Music Library.
The shared music folders that are currently available to your Sonos Digital Music
System appear.
2. Select Add.

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Sonos Digital Music System User Guide

To add music stored in your Music folder, select In my Music folder, and select Continue.
Click the Lock icon to enter your administrator password. If your computer does not
currently allow Windows Sharing, you will be prompted to enable it.
If you have used iTunes Preferences to change where you store iTunes music, this option
will appear as In my iTunes Music folder instead.
To add music stored elsewhere on your computer, select On my computer or an external
drive connected to my computer, and select Continue. Select Browse to choose a folder,
and then select Continue.
To add music stored on a different computer or a NAS device, select On a networked
device such as a network-attached storage (NAS) device on my network, and select
Continue. Type the path name (\\Name\Sharename, where Name is the network name
for your computer or NAS device, and Sharename is the name of the top level shared
folder.) If this folder is not shared anonymously, type the user name and password of a
user with rights to access this music folder.

Removing a shared folder
1. From the Music menu, choose Set Up Music Library.
2. Select the folder you want to stop accessing music from, and select Remove.
3. Select Remove to confirm.
4. You may be asked to provide an administrator name and password.
5. Select Done when you have no more folders to remove from the list.
Updating your music index
If you add new music to a music folder that is already indexed, you can update your
music index in order to add this music to your Sonos music library.
1. From the Music menu, select Update Music Index Now.
2. Select Update.
The message “Updating Music Index” appears at the bottom of the window.
When the update is complete, the message disappears.

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Scheduling music index updates
You can set your music system to automatically update your music index at the same
time each day.
1. From the Music menu, select Schedule Music Index Updates.
2. Select the time you would like your music index to automatically update, and click
OK.

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Sonos Digital Music System User Guide

Setting software update preferences
1. From the Sonos menu, select Preferences.
2. Select the Updates tab.
3. Choose the desired setting from the Software Update Notifications section.
Downloading software updates
1. From the Sonos menu, select Check for Updates.
• Your ZonePlayers as well as your Desktop Controller software will be updated, as all Sonos components must carry the same software version number. This
process may take several minutes per device, depending upon your network
connection. Your Sonos Desktop Controller software will automatically
quit and then re-open during the update process.
• Software updates to your handheld Sonos Controller must be initiated from
your Controller, so if you have updated your DCR, you will be prompted to update your Controller the next time you use it. Simply follow the on-screen
prompts.
• If your software is up to date, the message “Your Sonos Digital Music System is
up to date. No updates are required” will appear instead.
Caution: Do not disconnect power from your ZonePlayer(s), or in any way disable
your Sonos Digital Music System while this process is running. Contact Sonos
Customer Support if an error occurs.
ZonePlayer software updates
One or more ZonePlayers may need to be updated when you purchase a new
ZonePlayer with a later software version, or if you plug in a ZonePlayer that was not in
use when you performed your last software update. When a ZonePlayer’s software

Chapter 4: Macintosh OS X® Setup and Operation

4-25

version gets out of sync from the rest of your Sonos Digital Music System components,
you will see the following message displayed in the Zones pane:

Click the outdated zone to begin the software update process.

Advanced Preferences (DCR)
In addition to ’Setting Internet radio preferences’, ’Setting software update
preferences’, and ’Showing/hiding the Music Services tab’, you can also change your
wireless channel, and line-in encoding preferences.

Selecting different wireless channel (DCR)
The Sonos Digital Music System selects the optimal radio frequency channel during
setup. However, if you have other wireless devices using this channel, you may want to
switch the Sonos Digital Music System to another channel to avoid conflicts, as
conflicts may cause audio drop-outs.
1. From the Sonos menu, select Preferences.
2. Select the Advanced tab.
3. Select another wireless channel from the Wireless Channel list.
It may take several seconds for the switch to take effect. If you have music playing, a
short music dropout will occur during the wireless channel change.

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Sonos Digital Music System User Guide

Line-In encoding (DCR)
The audio from line-in sources can be encoded to produce compressed or
uncompressed audio. We recommend the following usage guidelines:
• Use Uncompressed if:
•
•

You want optimal performance with home theaters.
You want to produce the highest quality sound for your multi-zone Sonos
system (this selection requires more network bandwidth than compressed
audio.)
• Use Compressed if:
• You are connecting more than 4 zones wirelessly.
1. From the Sonos menu, select Preferences.
2. Select the Advanced tab.
3. Select Compressed or Uncompressed from the Line-in Encoding list.
When Compressed is selected, you will notice a delay before the music starts to play.
When Uncompressed is selected, this delay is significantly reduced.

Resetting the Desktop Controller
If you want to join your Macintosh computer to a different Sonos Digital Music System,
you must first reset your Desktop Controller software.
1. Choose Reset Desktop Controller from the Sonos menu.
2. Select Reset.
3. Select Quit.
Your Desktop Controller window will automatically quit. The next time you start the
Desktop Controller software, the Setup Assistant will appear to prompt you through
the setup process. If you are joining your computer to an existing Sonos Digital Music
System, you do not have to press the Mute and Volume Up buttons on every
ZonePlayer again - just one that is connected to your system via an Ethernet cable.

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4-27

Uninstalling
If you wish to remove the Desktop Controller software from your Macintosh computer,
choose Uninstall Sonos from the Sonos menu, and then drag the application to the
trash. The Sonos Digital Music System will no longer be able to access music from this
computer.

Firewall Information
The Sonos Digital Music System is designed to work with existing firewall software.
Follow the steps below to see if your firewall allows access to the Sonos Digital Music
System.
1. Open the System Preferences window.
2. Select the Sharing icon, and then select the Firewall tab.
3. If the message “Firewall Off” is displayed, your Sonos Digital Music System will be
recognized and you do not have to do anything further. Select Continue.
4. If the message “Firewall Off” does not display, you must add access to the ports
your ZonePlayers will use.
If your software firewall is not listed, please see http://faq.sonos.com/firewall for the
latest firewall information, or contact Sonos Technical Support at http://
www.sonos.com/support.

Mac OS X’s built-in firewall for 10.3
The Sonos Digital Music System is fully compatible with the Mac OS X firewall.
1. Open the System Preferences window.
2. From the Internet & Network settings, select Sharing.
3. To access music stored on your computer, check Windows Sharing and select
Start from the Services tab.
4. From the Firewall tab, select New...
If the New button is disabled, click the lock at the bottom of the window and enter an
administrator's password.
5. From the pull-down port name, select Other.

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Sonos Digital Music System User Guide

6. Type or paste the range of ports as 136-139, 445, 1900, 1901, 3400, 6969.
7. Type the description as Sonos, and then select OK.
8. Close the System Preferences window.

Mac OS X’s built-in firewall for 10.4
1. Open the System Preferences window.
2. Select the Sharing icon.
3. Select the Firewall tab.
4. Click the New button.
If the New button is disabled, click the lock at the bottom of the window and enter an
administrator's password.
5. From the pull-down Port Name menu, select Other.
6. For TCP Port Number(s), type or paste 445,3400.
7. For UDP Port Number(s), type or paste 1900,1901,6969.
8. Type the description as Sonos.
9. Click OK.
10. Close the System Preferences window.

Norton Personal Firewall for Mac OS X
While you are setting up your Sonos system, you will be asked for network connectivity
permission.
1. Select Change, and then Allow to allow connections on these ports.
2. Select Done to confirm.
You will also need to add ports to the service.
3. From the Norton Antivirus Setup window, select New.
4. Name the new entry Sonos, and the description Sonos Controller.
5. Select New and for TCP Port Number(s), type or paste 445, 3400. For UDP Port
Number(s), type or paste 1900,1901,6969.
6. Select Save.

Chapter 4: Macintosh OS X® Setup and Operation

4-29

Internet Security Barrier for Mac OS X
During Sonos system setup, a dialog will open when you attempt to set up your music
library on your computer.
1. Select Ignore.
2. Open Netbarrier X3 and select the Anti-vandal tab.
3. Select Add.
4. Browse to the Sonos Desktop Controller application, usually found in the
Applications folder and click Select.
5. Select Allow as the default behavior.

Enabling Windows File Sharing
1. From the System Preferences window, select the Sharing icon.
2. Select the Services tab.
3. Check the Windows Sharing checkbox.
If an Accounts button appears, you don't need to select it.
4. Close the System Preferences window.
5. Select Continue.

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Your Sonos Controller
With a Sonos Controller in hand, you have instant access to your entire digital music
collection, no matter where it's stored. The full-color LCD screen and intuitive scroll
wheel make everything from browsing songs to choosing zones incredibly easy. It's
like having a giant jukebox at your fingertips. Simply choose a zone to play music in,
make your music selection(s), and press Play.

Features
• Wireless control over all your music and all your zones from anywhere
• Intuitive control over your music and zones with full-color LCD screen and scroll
wheel that makes it simple to:
• browse songs
• queue up tracks and playlists
• select Internet radio stations
• choose zones
• control volume, playback and system settings

Chapter 5

5-2

Sonos Digital Music System User Guide

Connecting Your Controller
• After at least one ZonePlayer has been set up, follow the instructions on the Controller screen to add this Controller to your Sonos Digital Music System.
• You should charge your new Sonos Controller when you remove it from the
packaging. The Controller battery will be fully charged in about two (2) hours.
You can use your Controller while it is charging.
• The power connector cover is part of your Controller’s splash-resistant design, so
keep the cover down when the Controller is not charging.

Power
connector
cover

AC power adapter
AC power
adapter
inlet

Power
cable

Caution: Use only the supplied power adapter to charge the Controller’s battery.
Using another adapter will damage your Controller and void your product warranty.

Chapter 5: Your Sonos Controller

5-3

Using the Controller
Mute
button

Light
sensor

Wireless
indicator

Battery
charge
indicator

Zones
button

Battery status
indicator light

Back
button

Music
button
Volume
up(+)
down (-)

Scroll
wheel

Labels for
soft
buttons
OK button

Soft buttons

Playback controls

Controller navigation
Zones
Use the Zones button to select a zone to play music in, to view the music
selections playing in each room, or to create or modify zone groups in order to
share the same music across zones.
Music
Use the Music button to browse or select music, manage your music queues,
access playlists, and change the default settings for a Sonos ZonePlayer or
Controller.
Back
Use the Back button to return to the previous screen.

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Sonos Digital Music System User Guide

Scroll wheel
Use the scroll wheel to navigate through a displayed list. Use your thumb or
finger to ‘turn’ the wheel clockwise to scroll down through the list, and
counterclockwise to scroll up through the list.
OK
Press the OK button in the center of the scroll wheel to make selections.
Soft buttons
The soft button functions change to reflect the available actions for the
Controller screen currently displayed. The action for each button appears
above it (for example, View Queue or Add to Queue).

Controller playback
Play/Pause
Toggles between playing and pausing the current track. When browsing
music sources, if you highlight a playable item (track, album, artist, playlist)
and press Play, the highlighted music item is added to the end of the music
queue, and begins to play immediately.
Next (short press)
Jumps to the start of the next track in the music queue.
Fast forward (long press)
Pressing and holding this button moves you forward through the current
track. The music playback jumps to the new position when the button is
released.
Previous (short press)
If you are more than 3 seconds into the track, this button jumps to the start of
the current track; if you are less than 3 seconds into the track, this button
jumps to the start of the previous track.
Rewind (long press)
Pressing and holding this button moves you backward through the current
track. The music playback jumps to the new position when the button is
released.

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Controller volume control
Volume Control
Increases (+) or decreases (-) the volume in any zone, or across a zone group.
Mute
Temporarily silences the music in a zone (within a zone group, the mute
button automatically mutes the last room where volume controls were
adjusted.) Press the Mute button again to unmute.
Mute All
To mute all zones in the house, press and hold the Mute button for 3 seconds.
To unmute all zones, press and hold again for 3 seconds.

Controller sensors and indicators
Light sensor
Automatically turns on the button backlights based upon the lighting
conditions of the environment. You can adjust the brightness of the buttons
or the display by selecting System Settings>Controller Settings from the
Music menu.
Wireless signal strength indicator
Indicates the current strength of the Controller’s wireless signal.
Battery charge indicator
Indicates the Controller’s remaining battery charge.
Battery status indicator light
Alerts you to the status of the battery charge:
• Lights red when the battery gets low, indicating that the Controller needs to be
charged
• Lights amber while the Controller is charging
• Lights green when the Controller finishes charging
• Unlit when your Controller is in use and the battery is charged

Controller sleep modes
Light Sleep

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Your Controller will go into light sleep to preserve the battery life when it is unused for a
specified period of time. The screen will turn off until motion is detected or a button is
pressed. Use the Sleep Timer Docked (Controller is connected to power supply) and
Undocked (Controller is not connected to power supply) settings to select the amount
of time after which your Controller will enter light sleep.
Deep Sleep
Your Controller will go into deep sleep to preserve the battery life when it is unused for a
specified period of time. When your Controller wakes from deep sleep - either from the
motion sensor or from a button press - it will go through a restart cycle that takes
several seconds. Use the Deep Sleep Timer setting to select the amount of time after
which your Controller will enter deep sleep.
Motion Sensor
The Controller has a motion sensor to automatically wake your Controller when motion
is detected. If you shake the Controller, you may hear the motion sensor make a slight
rattling sound. This is normal. If you wish to disable the motion sensor, Controller
Settings>Advanced Settings>Motion Sensor.

Turn off Controller
Use this setting to put your Controller into deep sleep anytime it will not be in use for an
extended period of time, or when you are transporting your Controller to another
destination. This setting puts the Controller into deep sleep mode immediately,
bypassing the deep sleep timer setting. The Controller cannot be turned off while it is
connected to the AC adapter or charging cradle. From the Music menu, select System
Settings>Controller Settings>Advanced Settings>Turn off Controller.

Resetting your Controller
If your Controller’s screen should freeze, press and hold the Mute and Music buttons
simultaneously on the Controller for approximately 3 seconds. The Controller will reset
itself momentarily.

Factory reset
If you want to join your Controller to a different Sonos Digital Music System, you must
first factory reset your Controller. Select System Settings>Controller
Settings>Advanced Settings>Factory Reset from the Music menu.

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The Welcome screen will appear on your Controller to prompt you through the setup
process. To add your Controller to a Sonos Digital Music System that is already set up,
you can press the Volume Up and Mute buttons (when prompted) on any ZonePlayer
that is part of your music system.

Controller - Volume Settings
Mute
indicator

Single zone
volume bar

Mute
indicator
The volume panel appears over the
current screen. Volume can be
controlled for a zone group or for an
individual zone. Use the Group
Volume bar to control the volume
for the whole group, adjusting each
zone’s volume proportionately.

Group
volume
bar

1. From the Zone menu, use the scroll wheel to highlight the zone you want to
change the volume settings for.
2. Use the Volume Up and Down buttons to change the volume to the desired level.
3. Press OK, and the Volume panel disappears.

Muting zone or zone group
• To mute a zone or a zone group, press the Mute button (within a zone group, the
mute button automatically mutes the last room where volume controls were

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Sonos Digital Music System User Guide

adjusted.)
• Press the Mute button again to unmute.

Muting all zones (Controller)
• To mute all the ZonePlayers in your household, press and hold the Mute button
for 3 seconds.
• To unmute all the ZonePlayers, press and hold the Mute button for 3 seconds.

The Controller Main Menus

Zone menu
•
•
•
•

Music menu
• View music sources
• Select music from music library,
music service, Sonos playlist, Internet radio, or a line-in music source
• Change your music system’s settings

View zones
Select zones
Link or drop zones in a zone group
Pause all ZonePlayers

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Managing Zones Using Controller
Press the Zones button on your Controller to:
• See an alphabetical list of the zones in your household, along with the music currently playing in each zone
• Group zones together to play the same music across zones (create a zone group)
• Drop a zone from a zone group
• Turn off your music system
Music continues to play while you browse the Zone menu. Use the scroll wheel to
highlight a zone, and press OK. The Now Playing window appears. You can then press
the Music button
to change the music selection for that zone.
Zones button

Touch the Zones button to view the
music playing in each room

Note: The currently selected zone shows at the top of your Controller screen so you
can see which zone you are making changes to.

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Zone groups
A zone can be grouped together with any other zone(s) to form a zone group. This will
cause all the zones in the zone group to play the same music in synchrony. You can link
and drop zones from a zone group while your music is playing. You can also link all the
ZonePlayers in your house with one touch by selecting All Zones-Party Mode.
Note: Any zones you add to a group will automatically drop their current music
queue and begin to play the music that is playing in the zone group. You may
sometimes want to save your music queue as a Sonos playlist before linking zones.
See Saving a Sonos Playlist.

Linking a zone
1. Press the Zones button on your Controller.
Select zone where
desired music is playing

Select zone to add to
group

2. Use the scroll wheel to highlight the zone or zone group that you want to add a
zone to, and press Link Zone.
Note: The order in which you add zones makes a difference. If you select Link zone
from a zone where there is no music playing, any rooms you link to it will also be
silent.

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3. Highlight the zone you want to add to the group, and press OK. If you want to join
all the zones in your house to this music queue, select All Zones-Party Mode. All
of your ZonePlayers will then play the same music in synchrony.
The music queue from the added zone is automatically replaced by the music
queue from the zone or zone group it was linked to, so that both zones play the
same music.

Dropping a zone
1. Press the Zones button on your Controller.

Select zone
to drop
from group

2. Use the scroll wheel to highlight the zone group you want to change, and press
Drop Zone.
3. Highlight the zone you want to drop from the group, and press OK. The room
that’s removed from the zone group stops playing music. The other zones in the
zone group continue unaffected.

Clock and Alarms
Setting date and time
1. From the Music menu, select Clocks and Alarms.
2. Select Date and Time Settings.
3. Choose one of the following options:
• Select Time Zone. Use the scroll wheel to select your time zone from the list, and

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then press OK. Next, select Date and use the scroll wheel to set today’s date,
pressing OK after each entry. If desired, you can change the date and time display formats by selecting the corresponding options from the Date and Time
Settings menu.
• Or, select Select Date and Time from the Internet, and then press OK. Select
On or Off. When this is on, your Sonos system will periodically update the date
and time from the Internet. If desired, you can change the date and time display
formats by selecting the corresponding options from the Date and Time Settings menu.
• Or, you can set the date and time manually. Select Date and press OK. Use the
scroll wheel to select today’s date, pressing OK after each entry. Follow the same
process to set the time by selecting Time from the Date and Time Settings
menu. If desired, you can change the date and time display formats by selecting
the corresponding menu options.

Adding an alarm
1. From the Music menu, select Clock and Alarms>Alarms.
2. Press New Alarm.
3. Use the scroll wheel to select the desired settings for this alarm, including the
alarm time, the zone you would like the alarm to play in, the music source you’d
like to play from, the frequency of the alarm, and the volume setting. Press OK
after each entry.
Note: If the music you’ve selected is not available (such as an Internet radio station
that has dropped off), your alarm will play the Sonos chime instead.
4. Select Advanced to choose these additional alarm preferences:
• Alarm duration
• Should linked zones also play the alarm(yes or no). If you select Yes, the alarm
will play in the zones that are linked together when the alarm goes off, not in the
zones that were linked together at the time the alarm was added.
• Should the clock display on this Controller (yes or no). If you select Yes, the clock

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will display on this Controller when the alarm goes off.
Note: When an alarm sounds, the clock will display on the Controller that was used
to set the alarm. If you want the clock to display on another handheld Controller, be
sure to edit the alarm using the desired Controller. From the Music menu, select
Clocks and Alarms>Alarms, and then select Advanced>Show Clock on this
Controller.
• Should the play mode for the selected alarm music be set to shuffle (yes or no)
5. Press Save Alarm when you finish choosing the alarm settings.

Deleting an alarm
1. From the Music menu, select Clock and Alarms>Alarms.
2. Use the scroll wheel to highlight the alarm you wish to delete, and press Delete
Alarm.

Setting a sleep timer
1. From the Music menu, select Clock and Alarms>Sleep Timer.
2. Use the scroll wheel to select a sleep timer duration, and press OK.

Viewing the clock

To view the clock on a handheld Controller:
• Select View Clock from the Music menu, or
• Select Clocks and Alarms>View Clock from the Music menu.

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When an alarm goes off
When the alarm goes off, your Sonos Controller will display the clock face. You can:
• Press Snooze to begin a 9-minute snooze interval. The bell icon will be animated when snooze mode is active.
• Press Stop Alarm or Pause to turn the alarm off.
• Press Display Off to put the Controller into light sleep mode (helps to preserve
the battery charge.) The motion sensor will automatically wake your Controller
when you pick it up.

Making Music Selections (Controller)
Note: If a computer on your network is turned off, or is in standby mode, the music
folders on that computer are unavailable to the Sonos Digital Music System until the
computer is turned back on.

Browsing your music library
You can browse for songs in a number of different ways. Using the Controller, you can
make broad music selections like play all available music by a particular artist, or you can
make specific selections like play a single track by a particular artist on a specified album.
Selection choices include:
• Artists
• Albums
• Composers
• Genres
• Tracks
• Imported playlists
• Folders
You can change the sorting preference for your music folders to sort by track
name, track number, or filename. From the Music menu, select
SystemSettings>Advanced Settings>Sort Folders By.

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Selecting music from your Sonos music library
1. From the Zone menu, use the scroll wheel to highlight the zone you want to play
music in, and then press the Music button.
2. Select Music Library, and press OK.
Note: The music you select will play in the zone or zone group that is currently
showing at the top of your Controller screen.
3. Use the scroll wheel to browse the music library. Press OK to drill down through
the menus until you find the desired selection. You can select Power Scroll for an
alphabetical list to make browsing faster.
Power
scroll

4. To play all songs by an artist, on an album, or in a genre, highlight the selection
and select Add to Queue, or press OK.
You can change the action of the OK button by selecting System Settings>Controller
Settings>OK Button from the Music menu. Preference settings include:
• Play Now. Play the selection immediately.
• Add to End of Queue. Add the selection to the end of your music queue.
• Show Menu. View an options menu so that you can choose from the following:
•
•
•

Play Now
Play Next
Add to End of Queue

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Sonos Digital Music System User Guide

5. If you’ve created Sonos playlists (tracks you’ve organized into lists), you can play
them anytime by selecting Sonos Playlists from the Music menu. For more
information, see Sonos Playlists (Controller).
Note: If you have uncompressed files in your music collection, they may only be
available for browsing and/or selection via Track or Browse by Folder, as
uncompressed files may not contain detailed information such as artist, title and
genre.
6. Press the Back button to return to the previous music selection screen.

Playing music from imported playlists (Controller)
The Sonos Digital Music System is compatible with iTunes playlists as well as M3U, WPL
and PLS playlist files created with third-party software (e.g. iTunes, WinAmp, Windows
Media Player, etc.).
M3U, WPL and PLS support
• You can view your playlists by selecting Imported Playlists from the Music Library.
• If they are not visible, they are probably not located in a folder you currently have
shared with the Sonos Digital Music System. Move the playlist file .PLS, .M3U or
.WPL into the same music folder that you have shared to the Sonos system, update your music index, and the custom playlists will appear when you select Imported Playlists from the Music Library. See Music Index (Controller) for
additional information.
iTunes support
• You can view your playlists in the Sonos Digital Music System by selecting Imported Playlists from the Music Library.
• When you make changes to your iTunes playlist(s), quit iTunes, and then update
your Sonos music index in order to see the changes (see Music Index (Controller))
• iTunes playlists will automatically be imported into the Imported Playlists menu
on both the Sonos Controller and Sonos Desktop Controller, as long as your
'iTunes Music Library.xml' file is shared along with your music to the Sonos system. For typical iTunes installations, this file is located in the iTunes folder:
•

Windows: \my documents\my music\itunes

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• Macintosh: ~/Music/iTunes
• Sonos is unable to play tracks purchased from the iTunes Music Store as they are
protected by Apple's proprietary Digital Rights Management Scheme.
For additional information, browse our Frequently Asked Questions (FAQ) pages or
Forums at http://support.sonos.com.

Music services
If you have a music service enabled, click the Music Services tab to make music
selections. (If you are a Rhapsody user, see Selecting music from Rhapsody for
additional detail.)
If you don’t currently have a music service enabled, you can click the
button
to browse the online music and audio services available for use with the Sonos Digital
Music System.

Selecting music from Rhapsody
Music selection choices include:
• Rhapsody Music Guide
• Rhapsody Radio
• My Artists
• My Albums
• My Genres
• My Tracks
• My Playlists
1. From the Music menu, select Rhapsody.
2. Use the scroll wheel to browse. Press OK to drill down through the menus until you
find the desired selection.
3. Press the Play button
to play the music now, or press OK and select one of the
following: Play Now to play the music now, Play Next to play it next in the queue,
or Add to Queue to add it to the end of your music queue. If you are selecting
music from the Rhapsody Music Guide, you can additionally select Add To My
Rhapsody Library.

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4. You can select Rhapsody sfrom the Now Playing screen to add a track or an
album to your Rhapsody Library.
Selecting a Rhapsody radio station
1. Select a zone.
2. From the Music menu, select Rhapsody>Rhapsody Radio.
3. Select a radio station from the My Stations list, and press OK.

Managing Music Queue (Controller)

Once you have added selections to a music
queue, you can make changes to the queue list
by selecting the View Queue soft button.

What is a music queue?
When you make music selections, they are added to a list of tracks called a music queue.
You can create a music queue for each zone in your house, or you can create a zone
group and play the same music across multiple zones. A play indicator appears to the
left of the currently playing track. When the current track ends, the next track in the
queue starts to play, and play continues down through the list until the queue is
completed.
Note: You can add tracks to the music queue while other tracks in the queue are
playing.

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Moving a track
1. Press View Queue.
2. Use the scroll wheel to highlight the song you want to move within the queue.
3. Press Move Track.

4. Use the scroll wheel to move through the queue until you find the location you’d
like to move the track to.
5. Press Place Track.
Removing a track
1. Press View Queue.
2. Use the scroll wheel to highlight the song you want to remove from the queue.
3. Press Edit Queue.
4. Select Remove Track, and press OK.
The song disappears from the queue list.
Clearing the music queue
1. Press Edit Queue from the View Queue window.
2. Select Clear Queue, and press OK.
This will clear the entire queue and the music will stop playing.

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Changing the play mode
1. From the Zones menu, press OK to display the Now Playing screen.
2. Press Play Mode.

3. Use the scroll wheel to select a play mode, and press OK.
The selected play mode appears as an icon on the Now Playing screen.
Shuffle. Plays the tracks in the music queue in a random order.
Repeat. Repeats the music queue after the last track has finished.
Shuffle-Repeat. Shows that both play modes are activated.
Viewing large album art

From the Now Playing screen, press the OK button to view larger album art.

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Adding tracks or albums to your Rhapsody Library
From the Now Playing screen, select Rhapsody to add a track or an album to your
Rhapsody Library.

Sonos Playlists (Controller)
Sonos Playlists are music queues you save for future listening. For example, you might
want to create a jazz playlist, a party playlist, or an easy listening playlist.
Saving a Sonos Playlist
1. From the View Queue window, press Edit Queue.
2. Select Save Queue, and press OK to save the playlist using the name displayed, or
select Enter a Different Name and use the keyboard to type another name such
as jazz or party.

3. Press OK after each letter entry, and then Accept when finished.
You can access these saved Sonos playlists later from the Music menu.
Deleting a Sonos Playlist
1. From the Music menu, select Sonos Playlists, and press OK.
2. Use the scroll wheel to highlight the playlist you want to delete, and press
Rename/Delete.
3. Select Delete Playlist, and press OK.
4. Select Yes to confirm, and press OK.

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Renaming a Sonos Playlist
1. From the Music menu, select Sonos Playlists, and press OK.
2. Use the scroll wheel to highlight the playlist you want to rename, and press
Rename/Delete.
3. Select Rename Playlist.
4. Type a new name for the playlist, and then press Accept.

Internet Radio (Controller)
Sonos provides a selection of third-party streaming broadcasts for you to select from.
You can add additional radio stations using the Sonos Desktop Controller software.
These additional stations are placed in your Favorite Stations list.
1. From the Music menu, select Internet Radio.
2. Select the radio station category you want to choose from, and press OK.
3. Select a radio station from the list, and press Play. It immediately begins to play in
the zone you have currently selected.
4. To add a radio station from the preset list to your Favorite Stations list, press Add to
Favorites.
5. To add a radio station that does not appear in the Sonos supplied list, use the
Desktop Controller software.

Music Library Management (Controller)
You can add or remove the shared folders Sonos accesses music from at any time. You
may need to make changes if you add a computer to your home network, or if you
move shared folders from one location to another.
If you add new music to a folder that is already indexed, update your music index to
add this music to your library.
To play music from imported playlists, simply drop the playlist file .PLS, .M3U or .WPL
into the same music folder that you have shared to the Sonos system, re-index the
share and the custom playlists will appear when you select Imported Playlists from
the Music menu.

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Viewing your shared folders
1. From the Music menu, select System Settings>Music Library
Management>Music Library Setup.
The shared music folders that are currently accessible to your Sonos Digital Music
System are displayed. (If a computer on your network is turned off or is in sleep or
standby mode, the music on that computer will be unavailable to the Sonos Digital
Music System until the computer is turned back on.)
Adding a shared folder from the list
1. To make another shared folder available to your Sonos Digital Music System, select
Add New from the Selected Shared Folders screen. Your network will be
scanned for shared folders that your music system is not currently accessing.
2. To select a shared folder from the displayed list, use the scroll wheel to highlight
the folder, and press OK.
If this shared folder does not require a username and password, press OK and the
selected folder is added to your music system.
If this shared folder requires a username and password:
• Use the scroll wheel to highlight the Username field and press Type.
• Type the name of a user with permission to access this folder, and then press Accept.
• Use the scroll wheel to highlight the Password field and press Type.
• Type the password associated with this user, and then press Accept.

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Adding a shared folder not displayed in the list
1. Select Add New>Enter New.

2. Press Type... to enter the path for the shared folder. and then press Accept. (path
example: \\Name\Sharename, where Name is the network name for your
computer or NAS device, and Sharename is the name of the top level shared
folder, such as \\linkstation\music_share.)
3. Press OK.
If this folder is not shared anonymously, you will need to enter a username and
password:
• Use the scroll wheel to highlight the Username field and press Type.
• Type the name of a user with permission to access this folder, and then press Accept.
• Use the scroll wheel to highlight the Password field and press Type.
• Type the password associated with this user, and then press Accept.
Stop accessing a shared folder
1. From the Music menu, select System Settings>Music Library
Management>Music Library Setup, and press OK.
The shared music folders that are currently accessible to your Sonos Digital Music
System are displayed.
2. Use the scroll wheel to select the folder you wish to stop using, and press Remove.
3. Press OK.

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Your music folder will remain untouched on your computer. However, you will no
longer be able to access it from the Sonos Digital Music System.

Music Index (Controller)
During the setup process, all of your available music folders are indexed for easy
selection. If you add new music to a folder that is already indexed, you can simply
update your music index to add the new music to your Sonos music library.
Updating your music index
1. From the Music menu, select System Settings, and press OK.
2. Use the scroll wheel to highlight Music Library Management>Update Music
Index Now, and press OK.
3. Select Yes, and press OK.
The message, “updating music index” appears at the bottom of your Controller screen.
When the message disappears, your new music is available.
Scheduling automatic updates
1. From the Music menu, select System Settings, and press OK.
2. Select Music Library Management.
3. Select Music Index Update Time, and press OK.
4. Use the scroll wheel to select the time you would like your music index to update
each day, pressing OK after each entry.
5. From the Music Library Management menu, select Schedule Music Index
Update, and press OK.
6. Select On. Your music index will automatically update at the selected time each
day.
To turn off automatic music index updates, select Off.

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ZonePlayer Settings

Music equalization
You can change the sound settings (treble, bass, loudness, or balance) for each
individual ZonePlayer.
1. From the Music menu, select System Settings>ZonePlayer Settings, and press
OK.
2. Use the scroll wheel to select a zone, and press OK.
3. Select Music Equalization, and press OK.
4. Select a setting, and then use the scroll wheel to make adjustments to the control
slide that appears on the screen, and then press OK.
5. To change the settings for a ZonePlayer back to their original default values, select
Reset All.
Renaming ZonePlayers
1. From the Music menu, select System Settings>ZonePlayer Settings and press
OK.
2. Use the scroll wheel to highlight the ZonePlayer name you wish to change, and
press OK.
3. Select ZonePlayer Name, and press OK.
4. Use the scroll wheel to select a new name from the list, and then press OK.
5. You can also type a unique name by selecting Enter New.

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• Use the scroll wheel to select each letter, pressing OK after each entry.
• Press Accept to accept the new name, or press Cancel to leave the screen without making a change.
White status indicator light
If you have a ZonePlayer located in a bedroom, you may want to turn off the white light
located on the front of the ZonePlayer. This means that while the ZonePlayer is in
normal operation, the white light will be off. However, if the ZonePlayer Status Indicator
Light begins to flash amber, see ZonePlayer Status Indicator Explanations for additional
information.

ZonePlayer Status Indicator
LED; white when in normal
operation

1. From the Music menu, select System Settings>ZonePlayer Settings and press
OK.
2. Use the scroll wheel to select a zone, and press OK.
3. Select White Status Indicator Light, and press OK.
4. Select On or Off and clickOK.
Line-In source name
1. From the Music menu, select System Settings>ZonePlayer Settings and press
OK.
2. Use the scroll wheel to highlight the zone the audio component is connected to,
and press OK.
3. Select Line-In Source Name, and press OK.
4. Choose a new name from the list, and press OK, or select Enter New to type a
unique name.

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Line-In source level
1. From the Music menu, select System Settings>ZonePlayer Settings and press
OK.
2. Use the scroll wheel to highlight the zone the audio component is connected to,
and press OK.
3. Select Line-In Source Level, and press OK.
4. Choose the line-in level appropriate for this device, and click OK.
The default (typical) line-in level for your device type automatically displays. You
can increase or decrease the level, but if the level is set too high, you may
experience clipping at higher volume levels.

Controller Settings
From the Music menu, select System Settings>Controller Settings and then use the
scroll wheel to highlight the preference setting you wish to change.

OK Button
• Use this preference setting to choose the action that will occur when you select
a track, and press the OK button. The track can begin to play immediately (Play
Now), it can be added to the end of your music queue (Add to End of Queue),
or you can view an options menu (Show Menu) to select one of the following
actions each time:
•

Play Now

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•
•

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Play Next
Add to End of Queue

Click Sound
Adjust this setting to turn the Controller’s scroll wheel “clicking” sound on or off.
Sleep Timer Undocked
Use this setting to select the amount of time after which your Controller enters
light sleep mode when not connected to a power supply. The screen will turn off
until motion is detected or a button is pressed.
Sleep Timer Docked
Use this setting to select the amount of time after which your Controller enters
light sleep mode when plugged into the adapter or sitting in the cradle. Because
the Controller is connected to a power supply during this time, you can set this
sleep timer significantly higher than the undocked sleep timer setting.
Screen Brightness
Use this setting to adjust the brightness of the screen display.
Button Brightness
Use this setting to adjust the backlighting of the buttons that occurs when the
light sensor automatically lights the buttons based upon the lighting conditions
of the environment.
Advanced Settings
The Advanced Settings menu provides you with some additional menu choices:
• Deep Sleep Timer. Use this setting to set the deep sleep timer for your Controller. Your Controller will go into deep sleep to preserve the battery life when it is
unused for this specified period of time. When your Controller wakes from deep
sleep - either from the movement sensor or from a button touch - it will go
through a restart cycle which takes several seconds.
• Motion Sensor. Use this setting to turn the motion sensor on or off. The motion
sensor automatically wakes your Controller when motion is detected.
• Language. Use this setting to select your language preference. When you
change your language preference, the Controller restarts.

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• Turn Off Controller. Use this setting to put your Controller into deep sleep anytime it will not be in use for an extended period of time, or when you are transporting your Controller to another destination. This setting puts the Controller
into deep sleep mode immediately rather than waiting for the deep sleep timer
setting to be reached. The Controller cannot be turned off while it is connected to the AC adapter or charging cradle.
• Factory Reset. Use this setting to return the Controller to its original factory settings. This will disconnect the Controller from your Sonos Digital Music System
entirely (you can add it again at any time.) This may be necessary if the Controller
gets associated to the wrong music system during setup, or if you wish to join
your Controller to another Sonos Digital Music System.

Online Updates (Controller)
Sonos periodically provides you with software updates to improve performance or to
add new features. Your music system must be registered in order to receive updates. If
you have not yet registered, see System Registration.
Checking for updates
1. From the Music menu, select System Settings>Online Updates and press OK.
2. If there is an update available, select Yes to begin the update process.
• Your ZonePlayers and Controllers will all be updated, as your Sonos components must carry the same software version number. This process may take several minutes per device, depending upon your network connection.
• If you have the Desktop Controller software installed, you will be prompted to
update it the next time you start the application.
Caution: Do not disconnect power from your ZonePlayer(s), or in any way disable
your Sonos Digital Music System while this process is running. Contact Sonos
Customer Support if an error occurs.

Chapter 5: Your Sonos Controller

5-31

Controller software updates
In the event that your Controller’s software version gets out of sync from the rest of
your Sonos Digital Music System components, you will see the following message
displayed on your Controller screen the next time you use it:

This Controller will be unavailable for use until you perform a software update to bring
the Controller up to date. This situation will occur if you perform a software update
from another Controller, or from the Desktop Controller software.
ZonePlayer software updates
If a ZonePlayer’s software version gets out of sync from the rest of your Sonos Digital
Music System components, you will see the following message displayed on your
Zones menu:
One or more ZonePlayers may need to be
updated if you purchase a new ZonePlayer with
a later software version, or if you plug in a
ZonePlayer that was not in use when you
performed your last software update.
You will also see this message if you have
already updated your music system using the
Controller. This message will indicate that the
Desktop Controller software needs to be
updated.

1. Press OK to begin the software update process.

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Advanced Settings (Controller)
Upon occasion, it may become necessary to adjust some of the default settings for
your Sonos Digital Music System. You can also use the Advanced Settings menu to
register your music system if you have not yet registered it.

Auto check for software updates
Sonos can automatically check your system for available software updates. Your music
system must be registered in order to receive updates. Change your preference by
following the steps below.
1. From the Music menu, select System Settings.
2. Select Advanced Settings>Auto Check for Software Updates.
3. Select On to turn auto checking on, or Off to turn auto checking off, and then click
OK (On is the default setting.)

Auto update Internet radio station list
You can receive radio station updates automatically whenever Sonos releases a new
list. Your music system must be registered in order to receive updates. Change your
preference by following the steps below.
1. From the Music menu, select System Settings.
2. Select Advanced Settings>Auto Update Internet Radio Station List.
3. Select On to turn auto update on, or Off to turn auto update off, and then click OK
(On is the default setting.)

Chapter 5: Your Sonos Controller

5-33

Sort folders by
You can set the sorting preference for music folders that are accessible from your music
library. You can choose to sort by:
• Track name
• Track number
• Filename

Line-In encoding
When you have line-in music sources attached to a ZonePlayer, line-in encoding
determines how the Sonos Digital Music System will encode the data coming in from
these sources. For multi-room audio, we recommend the Compressed setting. For the
highest quality sound, you can select Uncompressed encoding instead (note that this
selection requires more network bandwidth than compressed audio.) For TV or DVD
audio, we recommend the Uncompressed setting.
1. From the Music menu, select System Settings.
2. Select Advanced Settings>Line-In Encoding.
3. Use the scroll wheel to select Uncompressed or Compressed encoding, and
press OK. When Compressed is selected, you will notice a slight delay before the
music starts to play. When Uncompressed is selected, this delay is significantly
reduced.

Selecting a different wireless channel
The Sonos Digital Music System selects the optimal radio frequency channel during
setup. However, if you have other wireless devices using this channel, you may want to
switch the Sonos Digital Music System to another channel to avoid conflicts, as
conflicts may cause audio drop-outs.
1. From the Music menu select System Settings.
2. Select Advanced Settings>Wireless Channel.
3. Use the scroll wheel to select a different wireless channel, and press OK.
It may take several seconds for the switch to take effect. If you have music playing, a
short music dropout will occur during the wireless channel change.

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Battery Charging (Controller)
Your Controller can be recharged by plugging it into the AC adapter supplied with your
Controller, or by placing it into the Charging Cradle. The battery charge indicator
on your Controller will show you when it is time to recharge the Controller. If the
battery charge is very low, the Controller’s low-battery indicator will light red. Be sure to
recharge using only the AC adapter supplied with your Sonos Controller.
Caution: Use only the supplied power adapter to charge the Controller’s battery.
Using another adapter will damage your Controller and void your product warranty.

Battery Replacement (Controller)
After several years (depending upon usage), the battery on your Controller may not
hold a charge as long as it once did. Because of the Controller’s splash-resistant design,
the battery on the Controller must be factory-replaced. Return it to the Sonos Service
Center where it will be promptly replaced and returned to you. Go to http://
www.sonos.com/support for instructions and battery replacement cost.
Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type. Return to Sonos or an authorized Sonos service center for
replacement.

Tips and Troubleshooting
Basic Troubleshooting
Warning: Under no circumstances should the product be repaired by
anyone other than an authorized Sonos repair center, as this will invalidate
the warranty. Please contact the Sonos Customer Service Center for an
authorized repair center in your area. Do not open the system as there is a
risk of electric shock.

If a problem occurs, you can try the solutions listed in the troubleshooting section. If
you are unable to remedy the problem:
• Visit the Sonos Customer Service Web site at http://www.sonos.com/support
• Give us a call. Go to www.sonos.com/support/phone_support to find the correct telephone number for your country.
• Ask us a question at http://faq.sonos.com/ask

Desktop Controller software won’t run
• During the setup process, if the Desktop Controller for Windows software does
not start automatically, run “d:\setup.exe” replacing “d” with your CD-ROM
drive’s letter as necessary.

I’ve recently upgraded to Windows Vista and some of my music doesn’t play
After you upgrade from Windows XP to Windows Vista, you may experience problems
playing the music stored on the recently updated computer. To ensure uninterrupted
play, you'll need to re-add the music folders stored on that computer to your Sonos
system.

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Sonos Digital Music System User Guide

Using your Desktop Controller:
1. From the Music menu, select Set Up Music Library.
2. Select the music folder(s) stored on this computer, and click Remove.
3. Next, re-add the share by selecting Add a Share.
4. Select Add music stored on this computer and click Next.
5. Select the music folder you just removed, and click Next.
6. Click Finish.

ZonePlayer not detected during setup
A network problem may be preventing the ZonePlayer from associating with the
Desktop Controller software. If this is a wireless ZonePlayer, try moving the ZonePlayers
closer together, or wire the ZonePlayer temporarily to see if the problem is related to
wireless interference.
If you encounter this message on the first wired ZonePlayer, you can try the steps
below to resolve this issue:

1. Check Firewall
Firewall software installed on the computer may be blocking the ports that Sonos uses
to operate. The first step is to disable all your firewalls and try to connect again. If this
resolves the problem, then configure your firewall to work with the Sonos music
system. Click Firewall InformationFirewall Information for help with this step. If this
does not resolve the problem, go on to step 2.

Chapter A: Tips and Troubleshooting

A-3

2. Check Router
You can bypass your router’s switch to see if there are any router configuration issues
(note that the ZonePlayer and the computer will still have Internet access in this
configuration):

• Be sure that your cable/DSL modem is connected to the router’s WAN (Internet)
port.
• Temporarily remove any other components that are wired to your network.
• Connect an Ethernet cable from the computer directly to the back of the ZonePlayer, and then connect another Ethernet cable from the ZonePlayer directly to
one of the LAN ports on your router.
• When you make a change to your network configuration, you may need to power cycle the ZonePlayer by unplugging the power cord, and then plugging it
back in.
• If you are not using a router, see http://faq.sonos.com/norouter.

3. Check Wiring
Check the link/activity lights on both the router and the ZonePlayer. They should be
green, and there should be blinking activity lights.
• If the green link lights are not lit, try connecting to a different port.
• If the link lights still do not light, try connecting a different Ethernet cable.

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Sonos Digital Music System User Guide

4. DHCP/AutoIP Issues
It is possible that the ZonePlayer or PC has failed to obtain a valid IP address for your
network. This can be caused if the DHCP server on your router is unable to lease an IP
address to the ZonePlayer, forcing the ZonePlayer to use Auto IP. You can use the
Controller to determine the IP address of your ZonePlayers by pressing the Music
button, and then selecting System Settings>About Your Digital Music System.
Check the IP address of your computer and make sure the first two numbers of the
ZonePlayer and the PC's IP addresses are the same. For example the PC might have an
IP address of 192.168.0.100 and the ZonePlayer an IP address of 192.168.0.101. The first
two numbers of the IP address match so they are on the same network and both have
received their IP address from a DHCP server. If the PC had an IP address of
192.168.0.100 and the ZonePlayer had an IP address of 169.254.11.23 then you’d know
there is a problem because the first two numbers don't match. If this is the case then
you need to reset your router and the ZonePlayer and try again.
Go to our Web site at http://faq.sonos.com/dcrsf for additional assistance.

ZonePlayer isn’t operating properly
• If the ZonePlayer status indicator is not lit and no sound is produced when the
unit is plugged in, check the insertion of the power cord.
• Check to ensure that the ZonePlayer Status indicator on the front of the ZonePlayer is illuminated and solid white. If it is flashing or solid amber, see ZonePlayer has stopped playing music.
• Check to ensure that the green link light is lit on the Ethernet switch on the rear
panel of the ZonePlayer wired to your network.
• Move the Controller closer to the unit.
• Check to ensure there are no obstacles to impede wireless operation.
• Check your network connections.
• The ZonePlayer may need to be reset. Disconnect the power cord for 5 seconds,
and then reconnect. Wait for the ZonePlayer to restart.
• If none of these work, the ZonePlayer may need to be factory reset. Disconnect power, and then reconnect while pressing and holding the Mute button
until the Mute indicator light begins to flash amber. Use the Controller or the
Desktop Controller software to add it to your music system again.

Chapter A: Tips and Troubleshooting

A-5

Note: You should not factory reset all of your ZonePlayers at once or all preferences and
Sonos playlists will be lost.

ZonePlayer status indicator lit, but no sound
• Make sure speakers are connected securely.
• Make sure volume is set to a suitable level.
• Make sure MUTE is not on.

ZonePlayer volume level reduces
If the ZonePlayer status indicator changes to solid amber, and the volume reduces to
75%, this indicates that the ZonePlayer is experiencing a fault condition.
• Check the ZonePlayer vents to ensure they are not blocked.
• Check for speaker short circuit.
• Mute ZonePlayer or unplug it for several minutes to allow it to cool.

ZonePlayer has stopped playing music
If a ZonePlayer stops playing music, and the ZonePlayer status indicator lights are
flashing (long amber, short white, repeat) this indicates that the ZonePlayer has
experienced a fault condition and has automatically muted itself to prevent damage to
the ZonePlayer.
• Check the ZonePlayer vents to ensure they are not blocked.
• Check for speaker short circuit.
• Unplug the ZonePlayer for several minutes to allow it to cool.
• Mute and unmute the ZonePlayer.

Sound produced from only one speaker
• Make sure speaker is connected securely.
• Make sure balance control is set correctly.

Cannot access Internet radio, online updates, or registration
• Your firewall may be blocking outgoing connections to the Internet. Ensure the
firewall allows access to the Internet for the Ethernet addresses of your Sonos

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Sonos Digital Music System User Guide

components.
• Your firewall may be configured so that Sonos components cannot obtain an IP
address. If so, your ZonePlayers and Controllers will display an IP address in the
169.254.xxx.yyy range, even though there is a router/DHCP server on the network. (You can check the IP addresses assigned to your ZonePlayers by selecting
Music>System Settings>About Your Digital Music System.) The DHCP server built in to some routers may be configured to supply IP addresses only to devices with specific permitted Ethernet MAC addresses. If you have configured
your router in this way, you will need to grant permission to the Ethernet MAC
address of each Sonos component (including the Controller) before setting up
your system. Go to http://faq.sonos.com/dhcp for more information.

There’s a delay when I play music from an external music source
If Compressed is selected as the encoding method for your line-in music source, you
will notice a delay before the music starts to play. When Uncompressed is selected,
this delay is significantly reduced.

Controller screen is frozen
Your Controller may need to be reset. Press and hold the Mute and Music buttons
simultaneously on the Controller for approximately 3 seconds. The Controller will reset
itself momentarily.

Controller not displaying proper zones
If the Controller is not displaying your zones properly, displays the message, “Searching
for ZonePlayers...”, or is acting sluggish:
• Make sure at least one ZonePlayer is plugged in and its status indicator is illuminated solid white.
• The ZonePlayer(s) may be going through an upgrade/restart, and will reappear
after they restart.
• Move the Controller closer to the ZonePlayer.
• You may be experiencing interference from another wireless device. Change the
wireless channel your Sonos Digital Music System is operating on by selecting
System Settings>Advanced Settings>Wireless Channel.
• Your Controller may be configured to work with a different Sonos Digital Music
System. Disconnect the Controller from the Sonos Digital Music System, and

Chapter A: Tips and Troubleshooting

A-7

then re-add it.
To disconnect the Controller:
• Touch System Settings>Controller Settings>Advanced Settings>Factory
Reset from the Music menu.
Or,
• If the message “Searching for ZonePlayers” is displayed, touch Settings>Factory Reset.

Controller doesn’t work in some parts of my home
• Move the Controller closer to a ZonePlayer.
• Change the wireless channel your Sonos system is operating on by selecting
System Settings>Advanced Settings>Wireless Channel.

Music stops when I use my 2.4 GHz cordless phone
Change the wireless channel your Sonos Digital Music System is operating on by
selecting System Settings>Advanced Settings>Wireless Channel.

Wrong album art displayed
If the incorrect album art, or no album art appears, please visit our Web site at http://
faq.sonos.com/art for details on how album art is located and displayed.

Some Internet radio stations don’t play
Internet radio stations are broadcasts provided by 3rd parties. Problems related to the
reliability of stations should be directed to the broadcaster directly. Go to http://
faq.sonos.com/radio for additional information.

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Sonos Digital Music System User Guide

Can I Eliminate The First Wire?
It is possible to use a wireless bridge to eliminate the first wire in your Sonos™ Digital
Music System. However this is an unsupported configuration, and as such, technical
questions should be directed to the Sonos forums, (http://forums.sonos.com/) and not
to Sonos Technical Support.
Wireless bridge setup example

Tested, compatible hardware
• Linksys WET54GS5
Tested, not compatible hardware
• D-Link DWL-G810

Chapter A: Tips and Troubleshooting

A-9

ZonePlayer Status Indicator Explanations
ZonePlayer
Status
Indicator

Mute Button State
Indicator

Additional
Information

Solid white

Off

Powered up, connected
to the network

Solid white

Solid green

Muted room

Solid white

Flashing green
to solid green

Muted whole house

Flashing white

Off

Powering up (booting)

Flashing white

Flashing green

Powered up, not
connected to a Sonos
system

Flashing in unison

Flashing white

Flashing green

Looking for a Sonos
Digital Music System

Flashing alternately

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Flashing amber

Sonos Digital Music System User Guide

Off

Powering up in reset
mode

Solid amber

ZonePlayer fault
warning

The ZonePlayer is
beginning to experience a
fault condition and will
reduce to 75% volume.
• Check the ZonePlayer
vents for adequate
cooling
• Check for speaker short
circuit
• Mute and then unmute
the ZonePlayer
• Unplug the ZonePlayer
for several minutes to
allow it to cool

Long amber,
short white,
repeat

ZonePlayer fault
shutdown (mute)

If the fault condition
(above) is not remedied,
the ZonePlayer will
automatically mute itself to
prevent damage to the
ZonePlayer.

Solid or flashing
red

Diagnostics mode

You may be instructed to
enter Diagnostics mode by
a technician when you call
Customer Support to
report a problem.
If you accidentally enter
diagnostics mode, touch
the Mute button to exit.

Chapter A: Tips and Troubleshooting

A-11

About Your Music System
If you make a call to Sonos Customer Support, you may be asked for specific details
regarding your Sonos Digital Music System. You can find this information by choosing
one of the following options:
• From the Music menu on your Sonos Controller, select System Settings>About
Your Digital Music System.
Or,
• From the Sonos Desktop Controller for Windows menu bar, select Help>About
Sonos Desktop Controller.
Or,
• From the Sonos Desktop Controller for Macintosh menu bar, click Sonos>About
Sonos.

Support Diagnostics
• Support Diagnostics should only be accessed when you are talking with a Sonos
Support representative. (Go to www.sonos.com/support/phone_support to
find the correct telephone number for your country. )For general Sonos support
information, go to http://www.sonos.com/support.
Using the Desktop Controller
1. From the File (or Sonos) menu, click Preferences.
2. Click the Diagnostics tab.
3. Click Submit Diagnostics if you are instructed to by your Sonos Support
representative.

Can’t Find What You’re Looking For?
If you can’t find the answer to your question in our documentation, please visit our
Frequently Asked Questions (FAQ) pages at http://www.sonos.com/support or ask us
a question at http://faq.sonos.com/ask.

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Sonos Digital Music System User Guide

Sonos Device Specifications
Sonos ZonePlayer ZP100
Feature

Description

Audio
Rated Output

50W minimum RMS per channel (8 Ohms, 20-20kHz,
THD+N<0.02%)

Speaker Connections

Spring binding posts

Line In

Auto-detecting RCA type

Line Out

RCA type, variable audio output

Subwoofer Output

Auto-detecting RCA type, 80 Hz crossover

Music Access
Audio Formats Supported

Compressed MP3, WMA (including Windows Media
purchased songs), AAC (MPEG4), Ogg Vorbis, Audible .AA
files (format 4), Apple Lossless, Flac (lossless) music files, as
well as uncompressed WAV and AIFF files.
Native support for 44.1kHz sample rates. Additional support
for 48kHz, 32kHz, 24kHz, 22kHz, 16kHz, 11kHz, and 8kHz
sample rates.
Apple “FairPlay” and WMA Lossless formats not currently
supported. Firmware upgradeable to support future audio
formats.

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Sonos Digital Music System User Guide

Audio Services Supported

Rhapsody (3.0+), Audible

Operating Systems (for
stored files)

Windows Vista, Windows XP, including Windows XP Media
Center; Macintosh OS X 10.3 or later; NAS (network-attached
storage) devices supporting CIFS

Internet Radio

Streaming MP3 or WMA

Ethernet Connection

4-port switch, 10/100 Mbps, auto MDI/MDIX

Wireless Connectivity

Sonosnet™, a secure AES encrypted, peer-to-peer wireless
mesh network

Network Bridging

4-port switch allows Ethernet devices to connect through
SonosNet™

Internet connectivity

DSL, cable modem or LAN-based high-speed Internet
connection required. Internet functionality may require
payment of separate fee to a service provider.

General
Power Supply

AC 120/240, 50-60 Hz, user-switchable

Front Panel Buttons

Volume and Mute

Front Panel LED Indicators

ZonePlayer status and Mute status

Dimensions

10.2” x 8.2” x 4.4” (260 x 209.5 x 113 mm)

Weight

10 lbs. (4.5 kg)

Operating Temperature

32 º to 104º F (0º to 40º C)

Storage Temperature

4 º to 158º F (-20º to 70º C)

Finish

Die-cast matte aluminum enclosure on light gray base

* Specifications subject to change without notice.

Appendix B: Sonos Device Specifications

B-3

Sonos ZonePlayer ZP80
Feature

Description

Audio
Sound Quality

THD+N<0.009%, 20-20kHz

Line In

Analog (RCA), auto-detecting

Line Out

Analog (RCA), digital (optical and coaxial)

Music Access
Audio Formats Supported

Audio Services Supported

Rhapsody (3.0+), Audible

Operating Systems (for
stored files)

Windows Vista, Windows XP, including Windows XP Media
Center; Macintosh OS X 10.3 or later; NAS (network-attached
storage) devices supporting CIFS

Internet Radio

Streaming MP3 or WMA

Ethernet Connection

2-port switch, 10/100 Mbps, auto MDI/MDIX

Wireless Connectivity

Sonosnet™, a secure AES encrypted, peer-to-peer wireless
mesh network

Network Bridging

2-port switch allows Ethernet devices to connect through
SonosNet™

B-4

Internet connectivity

Sonos Digital Music System User Guide

DSL, cable modem or LAN-based high-speed Internet
connection required. Internet functionality may require
payment of separate fee to a service provider

General
Power Supply

AC 100/240, 50-60 Hz

Front Panel Buttons

Volume and Mute

Front Panel LED Indicators

ZonePlayer status and Mute status

Dimensions

5.4” x 5.5” x 2.9” (136.0 x 139.7 x 74.0 mm)

Weight

1.5 lbs. (.69 kg)

Operating Temperature

32 º to 104º F (0º to 40º C)

Storage Temperature

4 º to 158º F (-20º to 70º C)

Finish

Light gray/high quality PC grade

* Specifications subject to change without notice.

Appendix B: Sonos Device Specifications

Sonos Controller CR100
Feature

Description

Display and User Interface
Screen Type

Transflective LCD screen, with adjustable backlighting

Screen Resolution

3.5” (diagonal) color LCD, 240 x 320 (QVGA)

Browse Control

Touch-sensitive scroll wheel with center-mounted selector
button

Function Buttons

9 Backlit buttons, 3 soft-selector buttons below screen

Indicators

Wireless signal strength and battery charge indicator (onscreen), battery status indicator LEDs

Power/Connections
Battery Type
Battery Charging Time

Rechargeable Li-ION Polymer battery, factory replaceable
2 hours to fully charge

DC Charger

Input 100-240 VAC, 50/60 HZ, Output 6 VDC, 3.8 A

Auxiliary Power Connection

Bottom-mounted charger contacts

Wireless Connectivity

Sonosnet™ a secure AES encrypted peer-to-peer wireless
mesh network

General
Dimensions

6.5”x 3.8” x 0.95” (165mm x 97mm x 24.5mm)

Weight

12.5 oz. (360 g)

Finish

Metal cladding on light gray enclosure, splash-resistant

* Specifications subject to change without notice.

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Sonos Digital Music System User Guide

Sonos Loudspeaker SP100
Feature

Description

Audio
Bandwidth

75 Hz-20kHz±3dB

Sensitivity

85dB @ 2.83 volts/1 meter

Nominal Impedance

8 ohms

Crossover Frequency

1.850 kHz

Power handling

75 watts (125 watts peak)

Drive Components

Two-way system using one 1" (2.5cm) magnetically shielded,
Teteron dome driver with 5.5" (14cm) magnetically shielded
polypropylene copolymer core woofer.

General
Dimensions

11.3 x 6.4 x 7.6 in. (288 high x 163 wide x 194 deep mm)

Weight

10.5 lbs (4.7 kg)

Finish

Dark grey/charcoal grey

Speaker Wire

10 ft. of 14-gauge cable provided for each speaker

* Specifications subject to change without notice.

Other Operating Systems - Setup
If you don’t have digital music stored on your computer, or don’t use Windows® or
Macintosh OS X® operating systems, you can put the Sonos System Setup CD away in a
safe place and use the handheld Controller to set up your Sonos Digital Music System.
Once your music system is set up, it’s as easy as choosing a zone to play music in,
making music selection(s), and pressing Play to have instant access to hundreds of
Internet radio stations, as well as plug and play access to millions of tracks with a music
service like Rhapsody™.
Note: If you have just purchased a new Sonos Controller CR100, you should charge the
battery. Connect your Sonos Controller to the power adapter using the adapter cable. You can
use your Controller while it is charging.

If you do have digital music stored on a computer or a network-attached storage (NAS)
device, the computer directories or folders that contain your music files must be shared
so that the Sonos Digital Music System can access them. Before you begin, enable file
sharing on each computer that holds the music files you want to access.The Sonos
Digital Music System will recognize many standard shared folders on your computer or
network-attached storage (NAS) device. For additional information, visit our Web site at
http://faq.sonos.com/sharing.

System Setup Using the Controller
1.

Connect the first ZonePlayer to your router using a standard Ethernet cable (which
is included), and then apply power.

If you are adding a ZP100, attach speakers to your ZonePlayer (see Step 1: Set Up
Speakers/Apply Power on 2-2) . If you are adding a ZP80, connect to an external
amplified device (see Using Line-out on 2-13).

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Sonos Digital Music System User Guide

I.
If you have structured (built-in)
wiring that connects to a router
located elsewhere in your home,
you can connect the Ethernet
cable from a live wall plate into
one of the Ethernet switch
connectors on the back of your
ZonePlayer (see B in the diagram

From the Welcome screen on your Controller, press the OK button located in the
center of the scroll wheel.

Follow the Controller’s on-screen prompts to connect, and then name your
ZonePlayer.

During the setup process, you’ll be asked to register your Sonos Digital Music
System. This information is necessary in order for Sonos to provide you with
technical support and software upgrades, as well as a free 30-day trial subscription
to Rhapsody. Sonos does not provide your e-mail address to other companies.

Chapter C: Other Operating Systems - Setup

C-3

If you’ve registered your Sonos system, you’ll be offered a trial subscription to
Rhapsody— no sign up or credit card necessary. To accept this offer, select I Accept the
terms and conditions.

When you see the message Setup Complete, press OK.

Touch the Music button to display the Music menu.
• To add more zones to your Sonos system, select System Settings→Add a
ZonePlayer.
• To begin using Rhapsody, select Rhapsody Trial. You can select music from
the Rhapsody Music Guide or select a
Rhapsody radio station.
• To select an Internet radio station, select Internet Radio.

If you have music folders you want to access, touch the Music button, and then
select System Settings>Music Library Management >Music Library Setup.

Touch Add New. At this point the Sonos System may detect your shared music
folder(s) automatically. If it is detected, highlight the shared folder, and touch OK.

10. If it is not detected, touch Enter New.
11. Touch Type... to enter the path for this folder. Type \\Name\Sharename, where

Name is the network name for your computer or NAS device, and Sharename is

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Sonos Digital Music System User Guide

the name of the top level shared folder (for example, \\linkstation\music_share),
and then touch Accept.
12. Touch OK.

If the folder is not shared anonymously, you will be prompted to enter a username and
password. When required:
• Use the scroll wheel to highlight the Username field and touch Type.
• Type the name of a user with permission to access this folder, and then touch Accept.
• Use the scroll wheel to highlight the Password field and touch Type.
• Type the password associated with this user, and then touch Accept.

Setup Using Only a NAS Device (no router)
1.

Attach the power cord to a ZonePlayer and plug into a wall outlet.

Using your handheld Controller, touch OK from the Welcome screen.

Follow the Controller’s on-screen prompts to connect and then name your
ZonePlayer

You may release the buttons as soon as the Mute indicator (green) and
the ZonePlayer Status indicator (white) start to blink alternately.

Chapter C: Other Operating Systems - Setup

C-5

Once the ZonePlayer is successfully initialized, the ZonePlayer Status indicator will stop
flashing and change to solid white (normal operation), and the Mute indicator will go
off.

ZonePlayer
status
indicator

Mute button
Volume up (+)
Volume down (-)

Touch OK.

Connect the NAS device to your computer, and then access the Web
Configuration utility (see your product documentation for instructions on setting
a static IP). Through this interface, specify a static IP address for the NAS of
169.254.x.x (e.g. 169.254.10.100) and a subnet mask of 255.255.0.0.

Once you have saved these settings, disconnect the NAS box from your computer
and connect it to one of the 4 Ethernet ports on the ZonePlayer.

Touch the Music button on your Controller twice to display the Music menu.

Select System Settings>Music Library Management >Music Library Setup.

Select Add New. At this point the Sonos System may detect your share
automatically. If it does not, select Enter New>Type…

10. Type the path for this folder, \\NASname\sharename, where NASname is the

network name for your NAS device and sharename is the name of the top level
shared folder, and then touch Accept.
11. Touch OK.
12. If the folder is not shared anonymously, you will be prompted to enter a username

and password. When required:
• Use the scroll wheel to highlight the Username field and touch Type.
• Type the name of a user with permission to access this folder, and then touch Ac-

C-6

Sonos Digital Music System User Guide

cept.
• Use the scroll wheel to highlight the Password field and touch Type.
• Type the password associated with this user, and then touch Accept.

A
about your music system A-11
accounts, Audible 3-21, 4-16
add alarm 3-8, 4-8, 5-12
add Audible account 4-17
add Audible account info 3-22
add music 3-28, 4-22, 5-25
add music, does not display 3-28
add radio station 3-26, 4-20
Add Rhapsody account 3-15, 4-14
Add Rhapsody trial 3-15, 4-13
add shared folder 3-27, 4-21, 5-22
add Sonos playlist 4-19
add to existing system, ZP80 2-8
add to Favorites 5-22
add tracks to Rhapsody library 5-21
add ZonePlayer 2-8
additional help A-11
adjust Controller settings 5-28
adjust sound settings 5-26
advanced options button 4-15
advanced settings, Controller 5-29
alarm clock 3-8, 4-8
alarm, add 3-8, 4-8, 5-12
alarm, delete 3-9, 4-8, 5-13
alarm, edit 3-9, 4-8
alarms 3-8
album art, incorrect A-7
album art, large 5-20
albumartist 1-6
allow new devices and computers 3-19
analog audio in, ZP100 2-22
analog audio in, ZP80 2-23

Index

I-2

analog audio out, ZP100 2-22
analog audio out, ZP80 2-23
ask a question A-11
Audible 3-21, 4-16
audio formats supported B-1
audio in, ZP100 2-22
audio out, ZP100 2-22
audio services supported B-2
auto check for software updates 5-32
auto update Internet radio stations 5-32
automatic media sharing 3-19
automatic updates, music index 5-25

B
back button 5-3
balance control 5-26
bass 4-6
battery charge indicator 5-5
battery charging time B-5
battery charging, Controller 5-34, C-1
battery replacement, Controller 5-34
battery status indicator 5-5
battery type B-5
browse control, specs B-5
browse music library 3-11, 4-10, 5-14
button brightness, Controller 5-29

C
cannot install software A-1
cannot see music services tab 3-14
change language 1-3
change operating mode 2-12
change play mode 3-24, 4-18, 5-20
change Rhapsody password 3-18, 4-16
change wireless channel 3-31, 4-25, 5-33
charger B-5
clear queue 3-23, 4-18, 5-19

Sonos Digital Music System User Guide

Index

click sound setting 5-29
clock, view 5-13
clocks 3-8
coaxial digital audio out, ZP80 2-24
compilations 1-5
compressed 3-31
compressed encoding 4-26, 5-33
computer, connect to line-out 2-15
connect device to line-out 2-13
connect external source 2-16
connect to home theater 2-13
connecting computer cable 2-2
connecting first ZP100 2-2
connecting speakers 2-2
connectors, rear panel ZP100 2-21
connectors, rear panel ZP80 2-23
contributing artists 1-7
Controller 5-2
Controller buttons 5-3
Controller not working A-6
Controller reset 5-6
Controller screen frozen A-6
Controller settings 5-28
Controller sleep modes 5-5
Controller specifications B-5, B-6
Controller, sluggish A-6
Controller, turn off 5-6
cordless phone interference A-7
create playlist 3-24, 4-19
create Sonos playlist 5-21

D
date and time settings 4-7
date, set 3-8, 5-11
deep sleep 5-6
deep sleep timer 5-29
delay 3-31, 4-26

I-3

I-4

delay, music A-6
delete alarm 3-9, 4-8
delete Audible account 4-17
delete playlist 3-25, 4-19
delete Rhapsody account 4-16
delete Sonos playlist 5-21
diagnostics A-11
diagnostics mode A-10
digital out, ZP80 2-24
display description B-5, B-6
display off soft button 5-14
documentation error A-11
download software updates 3-29, 4-24, 5-30
drag and drop 3-12, 4-11
drop zone 3-8, 4-7, 5-10

E
edit alarm 3-9, 4-8
equalization 5-26
equalizer 3-6, 4-5
equalizer button 3-6, 4-6
Ethernet cable C-2
Ethernet connection B-2, B-3
Ethernet switch connectors, ZP100 2-21
Ethernet switch connectors, ZP80 2-23
evice B-1
extender mode 2-12
external audio source 2-16

F
factory reset 4-26, 5-6
factory reset ZonePlayer A-4
factory reset, Controller A-7
fast forward 3-5, 4-5, 5-4
file sharing, enabling 4-29
file storage supported B-2, B-3
file types supported B-1, B-3

Sonos Digital Music System User Guide

Index

firewall information 3-32, 4-27
first ZP100 connection 2-2
fix permissions 3-29
flashing amber light A-10
flashing red light A-10
folders, sort by 1-4, 3-11
formats, audio B-1

G
general preferences 3-14, 4-11
group compilations 1-5
group compilations, iTunes 1-5

H
hidden ZonePlayer 2-12
hide Music Services tab 4-11
hide music services tab 3-14
home theater, connect to 2-13
home theater, encoding setting 4-26

I
imported playlists 3-12, 4-12, 5-16
index music 5-25
interference 3-31, 4-25, 5-33, A-7
Internet radio 3-25, 4-19, 5-22
Internet radio preferences 3-25, 4-20
iPod, connect to ZonePlayer 2-16
ISS Black Ice 3-35
iTunes 3-12, 4-12
iTunes compilations 1-5
iTunes playlists 5-16

K
keyboard shortcuts 1-9, 1-10

L
language preference 1-3

I-5

I-6

large album art 5-20
LED explanations A-9
left speaker terminals 2-21
light sensor 5-5
light sleep 5-5
light, turn off 2-11
line in B-3
line out B-3
line-in encoding 3-31, 5-33
line-in music source 2-16
line-out 2-13
link all zones 3-7
link zone 3-7, 4-7, 5-10
ller 5-2
loudness control 4-6
loudspeaker B-6

M
M3U 3-12, 4-12
mains input 2-21
make music selections 5-14
manage music folders 3-27, 4-21
manage music queue 3-23, 4-18
manage shared folders 5-22
manage zones 3-6, 4-6, 5-9
media sharing 3-19
merge account information 3-16, 4-14
metadata 5-16
motion sensor 5-6, 5-29
move track 3-23, 4-18
move track, Controller 5-19
MP3 B-1, B-3
MP3 player, connect to ZonePlayer 2-16
music access, specs B-1, B-3
music button 5-3
music does not play A-1
music index 3-28, 4-22

Sonos Digital Music System User Guide

Index

music library 3-10, 4-9
music library permissions 3-28
music queue 3-10, 4-10
music selection 3-11, 4-10
music service 3-13, 4-11
music services tab 3-14, 4-11
music sources 3-11, 4-10
mute 3-6, 5-5
mute all zones 2-20, 3-6, 4-6, 5-5
mute button indicator 2-20
mute button, ZonePlayer 2-20
mute zone 2-20, 4-6, 5-7

N
NAS device setup, no router C-4
need help A-11
network bridging B-2
new alarm 3-8, 4-8, 5-12
next 3-5, 4-5, 5-4
no router 2-2
no sound A-4
Norton Personal Firewall 3-34
Now Playing screen, large album art 5-20
Now Playing screen, play mode 5-20

O
OK button 5-28
one or more ZonePlayers not authorized by windows media sharing 3-18
operating mode, ZonePlayer 2-12
operating systems 1-2, B-2
operating systems, other C-1
operating temperature specifications B-2, B-4
orange light A-10
overheat condition A-5

P
party mode 3-7, 4-7, 5-11

I-7

I-8

password, Rhapsody 3-18, 4-16
pause 3-5, 4-5
pause all 2-13
place track 5-19
play 3-5, 4-5, 5-4
play formats 1-2
play mode 3-24, 4-18, 5-20
play music 4-9
playback controls 3-5, 4-5
playlist formats 1-2
playlists 5-16
playlists, imported 5-16
playlists, iTunes 5-16
PLS 3-12, 4-12
power scroll 5-15
power supply, specs B-2, B-4
power, ZP100 2-21
powered speakers, connect to 2-15
previous 3-5, 4-5, 5-4

R
rated output B-1, B-3
rattling sound 5-6
RCA cables 2-16
rear panel connectors, ZP100 2-21
rear panel connectors, ZP80 2-23
registration 1-3
registration, cannot access A-5
remove shared folder 3-28, 4-22
remove track 3-23, 4-18, 5-19
rename playlist 3-25, 4-19
rename Sonos playlist 5-22
rename ZonePlayer 2-10, 5-26
reorder queue 3-23
repeat 3-5, 4-5, 5-20
reset Controller 5-6, A-6
reset Desktop Controller 3-31

Sonos Digital Music System User Guide

Index

reset permissions 3-28
reset ZonePlayer A-4
rewind 3-5, 4-5, 5-4
Rhapsody 4-13
rhapsody 3-14
Rhapsody library, add tracks 5-21
Rhapsody radio 3-17, 4-15
Rhapsody trial 3-15, 4-13
right speaker terminals 2-21

S
schedule music index updates 3-29, 4-23, 5-25
screen brightness, Controller 5-29
screen resolution B-5
scroll wheel 5-4
searching for ZonePlayers error A-6
select music, Rhapsody 3-17, 4-15
select wireless channel 3-31, 4-25, 5-33
selecting music, Windows Media Player 3-20
set permissions 3-28
set sleep timer 5-13
set time 4-7
setting date and time 3-8, 5-11
setting up your system 4-1
settings, Controller A-7
setup and operation, alternate C-1
setup using Controller C-1
setup, NAS device
o router C-4
setup, no router C-4
setup, no software C-1
setup, Windows 3-1
setup, ZP100 2-1
setup, ZP80 2-5
shared folders 5-22, C-1
shortcut keys 1-9, 1-10
show clock 5-13

I-9

I-10

show menu 5-28
show Music Services tab 4-11
show music services tab 3-14
show time 5-13
shuffle 3-5, 4-5, 5-20
shuffle/repeat 5-20
sleep modes 5-5
sleep timer 3-10, 5-13
sleep timer, docked 5-29
sleep timer, undocked 5-29
snooze 5-14
software updates 3-29, 4-23, 5-30
software will not run A-1
solid amber ZonePlayer light A-10
solid red light A-10
Sonos Extender mode 2-12
Sonos playlists 3-24, 4-19, 5-21
sort by preference 1-4
sort folders by 5-33
sorting preference 3-11
sound settings 3-6, 4-6
speaker connections B-1
specifications, Controller B-5
specifications, loudspeaker B-6
specifications, ZP80 B-3
standby mode 5-14
status indicator, solid amber A-5
status indicator, turn off 2-11
status indicator, ZonePlayer 2-19
stop alarm 5-14
stop music 2-13
stream external audio 2-16
subwoofer 2-22
subwoofer output B-1
support diagnostics A-11
system registration 1-3
system requirements 1-1

Sonos Digital Music System User Guide

Index

T
technical support 1-2
time, set 3-8, 5-11
to 2-1
TOSLINK 2-24
treble 4-6
trial account, merge 3-16, 4-14
troubleshooting A-1
troubleshooting DCR software A-1
troubleshooting, Controller A-6
troubleshooting, ZonePlayer A-4
turn off alarm 5-14
turn off automatic music index updates 5-25
turn off Controller 5-6
turn off music system 2-13
turn off white indicator 2-11
TV, connect using line-in 2-16

U
uncompressed 3-31
uncompressed encoding 4-26, 5-33
update music index 3-28, 3-29, 4-22, 5-25
update wireless channel 3-31, 4-25, 5-33
upgrade software 3-29, 4-23, 5-30
upgrade to Windows Vista A-1
UPnP settings 4-14
Using Windows Media Player 3-18

V
view clock 5-13
view, compilation albums 1-5
Vista A-1
voltage select 2-21
volume control 3-5, 4-5, 5-5, 5-7
volume control, home theater 2-14
volume control, Sonos 2-14

I-11

I-12

W
WAV metadata 5-16
weight, Controller B-5, B-6
weight, ZonePlayer B-2, B-4
where to begin 2-1
white light, turn off 5-27
Windows file sharing 4-29
Windows firewall 3-32
Windows Media Player 3-18
Windows Media Player, selecting music 3-20
Windows media sharing 3-19
Windows setup 3-1
Windows Vista upgrade A-1
wireless channel 3-31, 5-33
wireless connectivity B-2, B-3
wireless interference 3-31, 4-25, 5-33, A-6
wireless setup A-8
wireless signal strength indicator 5-5
WPL 3-12, 4-12

Z
zone groups 4-6
zone management 3-6, 4-6, 5-9
ZoneAlarm (free) 3-33
ZoneAlarm (Pro) 3-33
ZonePlayer B-1
ZonePlayer dimensions B-2, B-4
ZonePlayer not authorized 3-19
Zoneplayer not working A-4
ZonePlayer overheat shutdown A-10
ZonePlayer overheat warning A-10
ZonePlayer specifications B-1, B-3
ZonePlayer status indicator 2-19
ZonePlayer weight B-2, B-4
ZonePlayer, add 2-8
Zoneplayer, factory reset A-4
ZonePlayer, hidden 2-12

Sonos Digital Music System User Guide

Index

ZonePlayer, rename 2-10
zones button 5-3
ZP80 setup 2-5
ZP80, add to existing system 2-8

I-13

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