Users Manual
www.doro.com
Insert the SIM card (required)
Remove the battery if it is already installed.
Locate the SIM card holder and gently slide
the card in the holder. See the label right next
to the holder for guidance on how to insert
the card. This device accepts micro SIM or
3FF SIM card.
GB
GB
Insert the SD card (optional)
Locate the SD card holder and gently slide
the card in the holder. The device works with
or without a SD card installed. Compatible
card type: microSD, microSDHC.
Predictive text
In some languages you can use the input
method which uses a dictionary to suggest
words.
1. Press
Menu
â
Settings
â
Messages
â
Predictive text
.
2. Select
On
to enable, or
Off
to disable.
3. Press
OK
to conrm.
Change language, time and date
The default language is determined by the
SIM card.
3. CALLS
Make a call
1. Enter the phone number including the
area code. Delete with
Clear
.
2. Press to dial. Press
Abort
to cancel
the call.
3. Press to end the call.
Note! For international calls, always use
+
before the country code for best operation.
Press * twice for the international prex
+
.
4. PHONEBOOK
The Phonebook can store 100 entries with 3
phone numbers in each entry.
Add contact
1. Press
Menu
â
Phonebook
â
-New contact-
â
Add
.
2. Enter a
Name
for the contact, see
Enter text. Delete with
Clear
.
3. Use / to select
Mobile
,
Home
or
Ofce
, and enter the
phone number(s) including the area code.
4. When done, press
Save
.
Doro 1370
Quick Start Guide
1. Charging socket
2. Earpiece
3. Left selection
button
4. Call button
5. Top 10 shortcut
6. Voicemail
7. Torch shortcut
8. Microphone
9. International prex/
symbols
10. Headset socket
11. Scroll buttons
12. Right selection
button
13. End call /
Power on
/
off
14. Message shortcut
15. Camera shortcut
16. Silent /
Input method
17. Charging
connectors for
charging stand
18. Camera
19. Torch/Camera ash
20. Assistance button
21. Loudspeaker
1. GET STARTED
SIM card, memory card and battery
Remove the battery cover.
Be careful not to damage your ngernails
when you remove the battery cover. Do not
bend or twist the battery cover excessively as
it may be damaged.
Replace the battery cover
Insert the battery by sliding it into the battery
compartment with the contacts facing
downwards to the right. Replace the battery
cover.
Charge the phone
CAUTION
Only use batteries, charger and accessories
that have been approved for use with
this particular model. Connecting other
accessories may be dangerous and may
invalidate the phone’s type approval and
guarantee.
When the battery is running low, is
displayed and a warning signal is heard.
• Connect the mains adapter to the wall
socket and to the charging socket y.
Tip: It is recommended to remove the
protective plastic lm from the display to
enhance the visibility.
2. GET TO KNOW YOUR PHONE
Turn the phone on and off
1. Press and hold the red button on
the phone to turn it on/off. Conrm with
Yes
to power off.
2. If the SIM card is valid but protected with a
PIN code (Personal Identication Number),
PIN
is displayed. Enter the PIN code and
press
OK
. Delete with
Clear
.
Note! If PIN and PUK codes were not
provided with your SIM card, please contact
your service provider.
Attempts: #
shows the number of PIN
attempts left. When no more attempts
remain,
PIN blocked
is displayed. The SIM
card must now be unlocked with the PUK
code (Personal Unblocking Key).
1. Enter the PUK code and conrm with
OK
.
2. Enter a new PIN code and conrm with
OK
.
3. Re-enter the new PIN code and conrm
with
OK
.
Start-up wizard
When starting the telephone for the rst time,
you can use the start-up wizard to set some
basic settings.
Tip: You can run the start-up wizard later if
you want.
Step-by-step instructions
The arrow (â) indicates next action in step-
by-step instructions. To conrm an action,
press
OK
. To select an item, scroll or highlight
the item using / and then press
OK
.
Enter text
• Press a numerical key repeatedly until
the desired character is shown. Wait a
few seconds before entering the next
character.
• Press * for a list of special characters.
Select the desired character with /
and press
OK
to enter it.
• Use
+
/
-
or
/ to move the cursor
within the text.
• Press # to cycle upper case, lower case
and numerals.
• Press and hold # to change writing
language.
Call from the phonebook
1. Press
Name
to open the phonebook.
2. Use / to scroll through the
phonebook, or quick search by pressing
the key corresponding to the rst letter of
the name.
3. Press
Options
â
Call,
alternatively, press
to dial the selected entry, or press
Back
to return to standby.
Receive a call
1. Press to answer, or press
Silent
to
switch off the ring signal and then
Reject
to reject the call (busy signal).
Alternately, press to reject the call
directly.
2. Press to end the call.
Volume control
Use / to adjust the sound volume
during a call. The volume level is indicated on
the display.
Silent
Silent is a xed prole with keypad tone,
message tone and ring tone disabled, while
vibration, tasks and alarm are unchanged.
• Press and hold # to activate and to
deactivate silent.
Call options
During a call the soft keys ( ) give access
to additional functions.
Speed dial
Use 0 and 2–9 to speed dial an entry from
standby.
• Press and hold the corresponding button
to dial.
Add speed dial numbers
1. Press
Menu
â
Settings
â
Phonebook
â
Speed dial
.
2. Select 0
â
Add
and select an entry from
the phonebook.
3. Press
OK
to conrm.
4. Repeat to add speed dial entries for
buttons 2–9.
SOS calls
As long as the phone is switched on, it is
always possible to place an SOS call by
entering the main local emergency number
for your present location followed by .
Call log
Received, missed, and dialled calls are saved
in a combined call log. 20 calls of each type
can be stored in the log. For multiple calls
related to the same number, only the most
recent call is saved.
1. Press .
2. Use / to scroll through the call log.
=
Received call
=
Dialled call
=
Missed call
3. Press to dial, or
Options
.
ICE (In Case of Emergency)
In the event of a trauma, it is critical to
have this information as early as possible
to increase the chances of survival. Add ICE
contact to improve your own safety. First
responders can access additional information
such as medication and next of kin from your
phone in case of an emergency. All elds are
optional, but the more information provided
the better.
Press
Menu
â
Phonebook
â
ICE
.
1. Use / to scroll the list of entries.
2. Press
Edit
to add or edit information in
each entry. Delete with
Clear
.
3. Press
Save
when done.
5. ASSISTANCE BUTTON
The assistance button allows easy access to
contact your predened help numbers should
you need help. Make sure that the assistance
function is activated before use. See the
full manual on how to activate, how to enter
recipients in the numbers list, and how to edit
the text message.
Make an assistance call
1. When help is needed, press and hold the
assistance button for 3 seconds, or press
it twice within 1 second.
The assistance call begins after a delay of
5 seconds. In this time you can prevent a
possible false alarm by pressing .
2. An assistance text message (SMS) is sent
to all recipients.The rst recipient in the
list is dialled. If the call is not answered
within 25 seconds, the next number is
dialled. Dialling is repeated 3 times or
until the call is answered, or until is
pressed.
CAUTION
When an assistance call is activated the
phone is pre-set to handsfree mode. Do
not hold the device near your ear when
the handsfree mode is in use, because the
volume may be extremely loud.
Settings
• Press
Menu
â
Settings
â
Assistance
.
6. MESSAGES
Create and send text messages
1. Press shortcut button ,
or press
Menu
â
Messages
â
Create new
â
SMS.
2. Write your message, see Enter text, then
press
To
.
3. Select a recipient from
Phonebook
.
Alternatively, select
Enter number
to add
recipient manually and press
Done
.
4. Select
Add
to add more recipients.
You can modify the recipients by selecting
one and press
Options
â
Edit
/
Delete
/
Delete all
.
5. When done, press
Send
.
Create and send picture messages
Both you and the recipient must have sub-
scriptions that support picture message. The
settings for picture message are supplied by
your service provider and can be sent to you
automatically via text message.
1. Press shortcut button ,
or press
Menu
â
Messages
â
Create new
â
MMS
.
2. Write your message, see Enter text.
3. Press
Options
â
Add picture:
•
My pictures
to select a le.
•
Take picture
to use the camera to take a
picture.
Note! To keep best picture quality, send only
one picture per message.
You can also
Add sound
,
Add video,
and
Preview MMS
using the
Options
menu.
4. Press
Options
â
Add subject
and enter
your subject, then press
Done
.
5. Press
Options
â
To
and select recipient
from
Phonebook
.
Alternatively, select
Enter number
to add
recipient manually and press
Done
.
6. Press
Add
to add more recipients.
7. Press
Send
to send.
Settings
• Press
Menu
â
Settings
â
Messages
.
English
Note!
All illustrations are for illustrative
purposes only and may not accurately depict
the actual device. The items supplied with
your phone might vary depending on the
software and accessories available in your
region or offered by your service provider.
You can obtain additional accessories
from your local Doro dealer. The supplied
accessories provide the best performance
with your phone.
Full user manual
For the full user manual, useful links and
more information please visit
www.doro.com/support/ or contact our
Helpline.
18
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4
5
6
7
8
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13
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15
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21
1
2
9
Model: DFB-0210
Doro 1370 (1011,1021)
QSG
English
Version 1.0
7. CAMERA (TAKE PHOTOS)
1. Press shortcut button .
Alternatively press
Menu
â
Camera.
2. Press to take the photo.
3. Press
Options
or press
Back
to take a new
photo (if you do not make any selection
the picture is saved).
Settings
• Press
Menu
â
Settings
â
Camera
.
8. BLUETOOTH®
You can connect wirelesses to other
Bluetooth® compatible devices such as
headsets or other phones.
Important!
When you are not using Bluetooth® connec-
tivity, dea
ctivate
Bluetooth or
Visibility
. Do
not pair with an unknown device.
Activate Bluetooth®
1. Press
Menu
â
Settings
â
Bluetooth
â
Activation
â
On
.
2. Press
OK
to conrm.
Search device
1. Press
Menu
â
Settings
â
Bluetooth
â
Search device
.
2. Select a device from the list and press
Bond
to connect. If Bluetooth® is not
enabled, press
Yes
to activate.
3. Press
OK
to conrm.
9. SOUND & DISPLAY
Tone setup
1. Press
Menu
â
Settings
â
Sound
â
Tone setup
â
Ringtone
.
2. Use / to select one of the available
melodies, the melody will be played.
3. Press
OK
to conrm or
Back
to discard
changes.
Text size
You can customise the text size for the menu
and messages.
1. Press
Menu
â
Settings
â
Display
â
Text size
:
•
Normal
or
Large
.
2. Press
OK
to conrm.
11. TROUBLESHOOTING
Phone cannot be switched on
Battery charge low Connect the power adapter
and charge the battery.
Battery incorrectly installed Check the installation of the
battery.
Failure to charge the battery
Battery or charger damaged Check the battery and charger.
Battery recharged in tem-
peratures < 0°C or > 40°C
Improve the charging
environment.
Charger incorrectly
connected to phone or power
socket
Check the charger
connections.
PIN code not accepted
Wrong PIN code entered too
many times
Enter the PUK code to change
the PIN code, or contact the
service provider.
SIM card error
SIM card damaged
Check the condition of the
SIM card. If it is damaged,
contact the service provider.
SIM card incorrectly installed
Check the installation of the
SIM card. Remove the card
and reinstall it.
SIM card dirty or damp
Wipe the contact surfaces
of the SIM card with a clean
cloth.
Failure to connect to network
SIM card invalid Contact the service provider.
No coverage of GSM service Contact the service provider.
Failure to add a contact
Phonebook memory full Delete contacts to free up
memory.
Failure to set a function
Function not supported or
subscribed from network Contact the service provider.
12. SAFETY INSTRUCTIONS
WARNING
The unit and the accessories can contain small parts.
Keep all of the equipment out of the reach of small
children.
The mains adapter is the disconnect device between
the product and mains power. The mains socket outlet
must be close to the equipment and easily accessible.
Network services and costs
Your device is approved for use on the
GSM 900/1800/1900 MHz networks. To use the device, you
need a subscription with a service provider.
Using network services may result in trafc costs. Some
product features require support from the network, and you
may need to subscribe to them.
Operating environment
Follow the rules and laws that apply wherever you are, and
always turn off the unit whenever its use is prohibited or can
cause interference or hazards. Only use the unit in its normal
user position.
Parts of the unit are magnetic. The unit can attract metal objects.
Do not keep credit cards or other magnetic media near the unit.
There is a risk that information stored on them can be erased.
Medical units
The use of equipment that transmits radio signals, for example,
mobile phones, can interfere with insufciently protected
medical equipment. Consult a doctor or the manufacturer of the
equipment to determine if it has adequate protection against
external radio signals, or if you have any questions. If notices
have been put up at health care facilities instructing you to turn
off the unit while you are there, you should comply. Hospitals
and other health care facilities sometimes use equipment that
can be sensitive to external radio signals.
Implanted medical devices
To avoid potential interference, manufacturers of implanted
medical devices recommend a minimum separation of
15 cm between a wireless device and the medical device.
Persons who have such devices should:
• Always keep the wireless device more than 15 cm from the
medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
If you have any reason to suspect that interference is taking
place, turn the phone off immediately. If you have any
questions about using your wireless device with an implanted
medical device, consult your health care provider.
Areas with explosion risk
Always turn off the unit when you are in an area where there
is a risk of explosion. Follow all signs and instructions. There
is a risk of explosion in places that include areas where you
are normally requested to turn off your car engine. In these
areas, sparks can cause explosion or re which can lead to
personal injury or even death.
Turn off the unit at lling stations, and any other place that
has fuel pumps and auto repair facilities.
Follow the restrictions that apply to the use of radio
equipment near places where fuel is stored and sold,
chemical factories and places where blasting is in progress.
Areas with risk for explosion are often – but not always –
clearly marked. This also applies to below decks on ships;
the transport or storage of chemicals; vehicles that use
liquid fuel (such as propane or butane); areas where the air
contains chemicals or particles, such as grain, dust or metal
powder.
Li-ion battery
This product contains a Li-ion battery. There is a risk of re
and burns if the battery pack is handled improperly.
WARNING
Danger of explosion if battery is incorrectly replaced. To
reduce risk of re or burns, do not disassemble, crush,
puncture, short external contacts, expose to temperature
above 60° C (140° F), or dispose of in re or water.
Recycle or dispose of used batteries according to the local
regulations or reference guide supplied with your product.
Protect your hearing
WARNING
Excessive exposure to loud sounds can
cause hearing damage.
Exposure to loud sounds while driving may
distract your attention and cause an accident.
Listen to a headset at a moderate level, and do not hold
the device near your ear when the loudspeaker is in use.
Emergency calls
Important!
Mobile phones use radio signals, the mobile phone
network, the terrestrial network and user-programmed
functions. This means that connection cannot be
guaranteed in all circumstances. Therefore, never rely
only on a mobile phone for very important calls such as
medical emergencies.
Vehicles
Radio signals can affect electronic systems in motor vehicles
(for example, electronic fuel injection, ABS brakes, automatic
cruise control, air bag systems) that have been incorrectly
installed or are inadequately protected. Contact the manu-
facturer or its representative for more information about your
vehicle or any additional equipment.
Do not keep or transport ammable liquids, gases or
explosives together with the unit or its accessories.
For vehicles equipped with air bags: Remember that air bags
ll with air with considerable force. Do not place objects,
including xed or portable radio equipment in the area above
the airbag or the area where it might expand. Serious injuries
may be caused if the mobile phone equipment is incorrectly
installed and the airbag lls with air.
It is prohibited to use the unit in ight. Turn off the unit before
you board a plane. Using wireless telecom units inside a
plane can pose risks to air safety and interfere with telecom-
munications. It may also be illegal.
13. CARE AND MAINTENANCE
Your unit is a technically advanced product and should be treated
with the greatest care. Negligence may void the warranty.
• Protect the unit from moisture. Rain/snowfall, moisture and
all types of liquid can contain substances that corrode the
electronic circuits. If the unit gets wet, you should remove
the battery and allow the unit to dry completely before you
replace it.
• Do not use or keep the unit in dusty, dirty environments.
The unit’s moving parts and electronic components can be
damaged.
• Do not keep the unit in warm places. High temperatures
can reduce the lifespan for electronic equipment, damage
batteries and distort or melt certain plastics.
• Do not keep the unit in cold places. When the unit warms up
to normal temperature, condensation can form on the inside
which can damage the electronic circuits.
• Do not try to open the unit in any other way than that which is
indicated here.
• Do not drop the unit. Do not knock or shake it either. If it is
treated roughly the circuits and precision mechanics can be
broken.
• Do not use strong chemicals to clean the unit.
The advice above applies to the unit, battery, mains adapter
and other accessories. If the phone is not working as it
should, please contact the place of purchase for service.
Don’t forget the receipt or a copy of the invoice.
14. WARRANTY
This product is guaranteed for a period of 24 months from
the date of purchase. In the unlikely event of a fault occurring
during this period, please contact the place of purchase.
Proof of purchase is required for any service or support
needed during the guarantee period.
This guarantee will not apply to a fault caused by an accident
or a similar incident or damage, liquid ingress, negligence,
abnormal usage, non-maintenance or any other circumstances
on the user’s part. Furthermore, this guarantee will not apply
to any fault caused by a thunderstorm or any other voltage
uctuations. As a matter of precaution, we recommend discon-
necting the charger during a thunderstorm.
Batteries are consumables and are not included in any
guarantee. This guarantee does not apply if batteries other than
DORO original batteries are used.
15. COPYRIGHT AND OTHER NOTICES
© 2018 Doro AB. All rights reserved.
Bluetooth® is a registered trademark of Bluetooth SIG, inc.
eZiType™ is a trademark of Zi Corporation.
vCard is a trademark of the Internet Mail Consortium.
microSD is a trademark of SD Card Association.
The contents of this document are provided “as is”. Except as
required by applicable law, no warranties of any kind, either
express or implied, including, but not limited to, the implied
warranties of merchantability and tness for a particular
purpose, are made in relation to the accuracy, reliability or
contents of this document. Doro reserves the right to revise
this document or withdraw it at any time without prior notice.
Other product and company names mentioned herein may
be the trademarks of their respective owners.
Any rights not expressly granted herein are reserved. All other
trademarks are property of their respective owners.To the
maximum extent permitted by applicable law, under no circum-
stances shall Doro or any of its licensors be responsible for any
loss of data or income or any special, incidental, consequential or
indirect damages howsoever caused.
Doro does not provide a warranty for or take any responsi-
bility for the functionality, content, or end-user support of
third-party apps provided with your device. By using an app, you
acknowledge that the app is provided as is. Doro does not make
any representations, provide a warranty, or take any respon-
sibility for the functionality, content, or end-user support of
third-party apps provided with your device.
Content copyright
The unauthorised copying of copyrighted materials is
contrary to the provisions of the Copyright Laws of the United
States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you
own the copyright, or materials which you are authorised or
legally permitted to copy. If you are uncertain about your right
to copy any material, please contact your legal advisor.
16. TECHNICAL DATA
Specications
Network bands (MHz)
[maximum radio-frequency
power/dBm]: 2G GSM
900 [33], 1800 [30], 1900 [30]
Bluetooth (MHz) [maximum
radio-frequency power/
dBm]:
3.0 (2402 - 2480) [6.5]
Dimensions: 100 mm x 53 mm x 18 mm
Weight: 94 g (including battery)
Battery: 3.7V/1000 mAh Li-ion battery
Operating ambient
temperature:
Min: 0°C (32°F) Max: 40°C
(104°F)
Charging ambient
temperature:
Min: 0°C (32°F) Max: 40°C
(104°F)
Storage temperature: Min: -20°C (-4°F) Max: 60°C
(140°F)
Hearing aid
This device should work with most hearing aid equipment
in the market. However, full compatibility with all equipment
can not be promised.
Specic Absorption Rate (SAR)
This device meets applicable international safety require-
ments for exposure to radio waves. Your mobile device is a
radio transmitter and receiver. It is designed not to exceed
the limits for exposure to radio waves (radio frequency elec-
tromagnetic elds) recommended by international guidelines
from the independent scientic organization ICNIRP (Interna-
tional Commission of Non-Ionizing Radiation Protection).
The radio wave exposure guidelines use a unit of
measurement known as the Specic Absorption Rate, or SAR.
The SAR limit for mobile devices is 2 W/kg averaged over
10 grams of tissue and include a substantial safety margin
designed to assure the safety of all persons, regardless of
age and health.
Tests for SAR are conducted using standard operating
positions with the device transmitting at its highest certied
power level in all tested frequency bands. The highest SAR
values under the ICNIRP guidelines for this device model are:
Head SAR: 0.392 W/kg
Body SAR: 1.479 W/kg
During normal use, the SAR values for this device are usually
well below the values stated above. This is because, for
purposes of system efciency and to minimize interference on
the network, the output power of your mobile device is automati-
cally decreased when full power is not needed for the call. The
lower the power output of the device, the lower its SAR value.
This device meets RF exposure guidelines when used
against the head or when positioned at least 0.5 cm away
from the body. When a carry case, belt clip or other form of
device holder is used for body-worn operation, it should not
contain metal and should provide at least the above stated
separation distance from the body.
The World Health Organization (WHO) has stated that current
scientic information does not indicate the need for any
special precautions when using mobile devices. If you are
interested in reducing your exposure, they recommend you
reduce your usage or use a hands-free accessory to keep the
device away from your head and body.
Correct disposal of this product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or
manual indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be
disposed of with other household waste. To prevent possible
harm to the environment or human health from uncontrolled
waste disposal, please separate these items from other
types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where
they purchased this product, or their local government ofce,
for details of where and how they can take these items
for environmentally safe recycling. Business users should
contact their supplier and check the terms and conditions
of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial
wastes for disposal. This product is RoHS compliant.
Correct disposal of batteries in this product
(Applicable in countries with separate collection
systems)
The marking on the battery, manual or packaging
indicates that the battery in this product should not be
disposed of with other household waste. Where marked,
Brightness
You can customise the brightness settings.
The higher value, the better contrast.
1. Press
Menu
â
Settings
â
Display
â
Brightness
:
•
Level 1-3
.
2. Press
OK
to conrm.
10. ADDITIONAL FUNCTIONS
Alarm
1. Press
Menu
â
Alarm
â
On
.
2. Enter the alarm time using the keypad and
press
OK
to conrm.
• Select
Single
, for a single occurrence,
• Select
Repeated
, for a repeated alarm.
Scroll through the list of days and
press
On
or
Off
to enable or to disable
the alarm for each day.
3. When done, press
Save
.
4. When the alarm goes off a signal will
sound. Press
Stop
to turn off the alarm or
press
Snooze
to repeat the alarm after 9
minutes.
Note! The alarm will work even when the
phone is switched off. Do not power on if
wireless phone use is prohibited or when it
may cause interference or danger.
Reset settings
1. Press
Menu
â
Settings
â
Security.
2. Select
Reset settings
to reset the phone
settings. All the changes that you have
made to the phone settings will be reset to
default settings.
3. Enter the phone code and press
OK
to
reset.
Tip: The default phone code is
1234.
Reset all
1. Press
Menu
â
Settings
â
Security.
2. Select
Reset all
to delete phone settings
and content such as contacts,number
lists and messages (SIM memory is not
affected).
3. Enter the phone code and press
OK
to
reset.
Tip
: The default phone code is
1234
.
www.doro.com
the chemical symbols Hg, Cd or Pb indicate that the battery
contains mercury, cadmium or lead above the reference
levels in EC Directive 2006/66. If batteries are not properly
disposed of, these substances can cause harm to human
health or the environment. To protect natural resources and
to promote material reuse, please separate batteries from
other types of waste and recycle them through your local,
free battery return system.
EU Declaration of Conformity
Hereby, Doro declares that the radio equipment type
DFB-0210 (Doro 1370) is in compliance with Directives:
2014/53/EU and 2011/65/EU.
The full text of the EU declaration of conformity is available at
the following internet address: www.doro.com/dofc