Duncan Parking Technologies X3 AUTOCITE HANDHELD DEVICE, MODEL:X3 User Manual Appendix G

Duncan Parking Technologies Inc. AUTOCITE HANDHELD DEVICE, MODEL:X3 Appendix G

USERS MANUAL

             FCC ID: UIB-X3                                                                                            Report No.  M060505_Cert_X3   EMC Technologies Pty Ltd – 57 Assembly Drive, Tullamarine VIC 3043 Australia www.emctech.com.au  EMC Technologies Report Number: M060505_Cert_X3    APPENDIX G  USER MANUAL
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 1 o f 33  Date/Time Printed: 8/15/2006 10:28 AM       AutoCITE Series X3 Automated Citation Issuance System  Training Reference
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 2 o f 33  Date/Time Printed: 8/15/2006 10:28 AM Table of Contents AutoCITE X3 Handheld...................................................................................................................3  FCC Compliance Statements……………………………………………………………………...4 General Overview .............................................................................................................................5 Handheld Features............................................................................................................................5 Basic Concepts/Functions.................................................................................................................6 Module Overview ..............................................................................................................................7 Handheld Operation .........................................................................................................................7 Field Entry & General Navigation ................................................................................................11 Logging on the X3 Handheld .........................................................................................................13 Main Menu ......................................................................................................................................13 Issuing Application .........................................................................................................................15 Issuing a New Parking Ticket ........................................................................................................15 Header Screen .................................................................................................................................16 Location Screen ...............................................................................................................................17 Violation Screen ..............................................................................................................................18 Vehicle Screen .................................................................................................................................19 Hotsheet Considerations.................................................................................................................20 Remarks Screen ..............................................................................................................................21 Finish Screen ...................................................................................................................................22 Marking Vehicles ............................................................................................................................26 Host PC Operation..........................................................................................................................30 System Overview Diagram .............................................................................................................33
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 3 o f 33  Date/Time Printed: 8/15/2006 10:28 AM  AutoCITE X3 Handheld
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 4 o f 33  Date/Time Printed: 8/15/2006 10:28 AM  FCC Compliance Statements:   •  Warning:  Any changes or modifications not expressively approved by Duncan Technologies could void the user’s authority to operate this equipment. •  Use only the supplied antenna.  Unauthorized antennas, modifications or attachments could impair quality and/or damage device or result in violation of FCC regulations. •  SAR compliance for body-worn operations is restricted to belt-clips, holsters and accessories that have no metallic component in the assembly.   •  This  device  complies  with  Part 15 of  the  FCC  Rules.    Operation  is  subject  to the  following two conditions: (1) this device  may not cause harmful interference, and (2) this device  must accept any interference received, including interference that may cause undesired operation.   NOTE: This  equipment  has  been  tested  and  found  to  comply  with  the  limits  for  a  Class  B  digital device,  pursuant  to  Part  15  of  the  FCC  Rules.    These  limits  are  designed  to  provide reasonable  protection  against  harmful  interference  in  a  residential  installation.    This equipment  generates,  uses and can radiate radio frequency energy and, if not installed and used  in  accordance  with  the  instructions,  may  cause  harmful  interference  to  radio communications.    However,  there  is  no  guarantee  that  interference  will  not  occur  in  a particular installation.  If this equipment does cause harmful interference to radio or television reception,  which  can  be  determined  by  turning  the  equipment  off  and  on,  the  user  is encourage to try to correct the interference by one or more of the following measures:   Reorient or relocate the receiving antenna  Increase the separation between the equipment and receiver  Connect  the  equipment  into  an  outlet  on  a  circuit  different  from  that  to  which  the receiver is connected  Consult the dealer or an experienced radio/TV technician for help
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 5 o f 33  Date/Time Printed: 8/15/2006 10:28 AM General Overview  Handheld Features - Display  Layout Active Screen Line Buttons/Tabs Forms/Entry Area Status Line -  Key Pad Alpha/Space Characters Entry Numeric Characters Entry Special Characters Entry (ACC & Numeric key combination) Special Keys   PWR – Power On/Off  (note – power goes off automatically in 30 seconds to conserve battery life; when powered on, unit returns to last screen displayed)       Backlight activation for operation in darkness   CLR – Clears field of data   ESC – Escapes to previous requested Button/Function   PREV – Backs up to previous field    NEXT – Steps forward to next field/function/screen   ENTER – When cursor is on a list supported field, submits request for list detail   SYS – Initiates request for system functions (e.g. Paper Loading)   ACC – Activates/Accelerates action of selected functions & special characters    DEL – When at end/middle of field, deletes characters from right to left (backspace); when at beginning of field, deletes characters left to right)    HELP – Activates Handheld help function   Up arrow moves upward in a list of displayed table entries   Down arrow moves upward in a list of displayed table entries   Move left character-by-character in a displayed field   Move right character-by-character in a displayed field
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 6 o f 33  Date/Time Printed: 8/15/2006 10:28 AM Basic Concepts/Functions - Data entry, data selection & overrides - Lists Selecting by typing one character at a time Displaying detail using enter key Overriding list entries - Remarks  & Notes (printing, entry, skipping) - Additional Notes - Printing Print (print & hold on current display) Done (print & return to Header display) - Citation frozen after printing - Void - Reissue - Paper Loading, Form Feed - Help - Power Saving Auto-turnoff (30 seconds) Backlight management -  Troubleshooting Sticky keys All others please call CM  Advanced Concepts/Functions - Multiple citations - Hot Sheets - Touch screen management - Reset Feature (Reset key & type “GO”)
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 7 o f 33  Date/Time Printed: 8/15/2006 10:28 AM Module Overview  AutoCITE’s Parking Module records citations and may be configured with the following features: •  Office Activity Logging •  Basic Search Mode •  Time Limit Marking •  Permit Cross Reference •  Meter Location Cross Reference •  Broken Meter Reporting •  Damage Sign Reporting •  Visitor Information.  The focus of this document will be citation entry, issuance and time limit marking.   Handheld Operation  The X3  handheld  units can be operated either  by pressing the  keys on the keypad or  by using the touch-sensitive display window (also referred to as the touch screen).    A stylus  pointer is  provided with each unit for the  officer’s convenience, if  desired,  when using the touch method of operation. The stylus can  be inserted  and stored in the strap on the back  of each unit  when  not  use.    Please  contact  your  Citation  Management sales  representative  if  you  wish to obtain a replacement stylus.  Fields are set up such that allow ease of entry while requiring essential information to be recorded.  Citation  entry  requirements are  organized into  logical  information  blocks  that  can  be accessed  by pressing the associated  keys on the  keypad  or  by ‘touching’ the  menu options  or fields  on the  X3 display  window.   This includes screens for Location, Violation,  Vehicle, Remarks and finalizing the ticket as shown below.  Status Line Descriptions  Depending on the configuration for your installation, one or all of the following icons  will appear at the  bottom  of  the  screen.    By touching  the  icons  with  your  stylus you  are  able  to  access  instant information about the status of your handheld.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 8 o f 33  Date/Time Printed: 8/15/2006 10:28 AMBacklight    This is an emulation of the X3's backlight applet.  The backlight applet can be launched by touching the icon in the system tray.  Here you can adjust the brightness level of the backlight.  Barcode Scanner    This is an emulation of the X3's barcode scanner.  In an actual X3 handheld, touching the barcode icon or pressing the 'ACC' and 'B' keys will activate the barcode scanner.  Aim the red laser to read 1D or 2D barcodes.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 9 o f 33  Date/Time Printed: 8/15/2006 10:28 AMReino Multi Bay Meter    Through Reino’s patent pending SneakerNet system, Reino meters are able to communicate meter information to the X3 AutoCITE, through its infrared interface located on the keyboard. This meter information includes:  Paid parking status Equipment identification and location Operational status of the equipment  Voice Recording    This  is  an  emulation  of the X3's  audio  applet.    The  audio  applet  can  be  launched  by  touching  the icon in the system tray, or by pressing the 'ACC' and 'A' keys at the same time.  The audio applet will automatically  begin  recording  when  launched.  To  stop  recording  and  exit  the  applet,  touch  the square stop button.  Recordings made during citation issuance will automatically be attached to the citation.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 10 o f 33  Date/Time Printed: 8/15/2006 10:28 AM        Camera    This is an emulation  of the X3 's camera applet.   The camera  applet can  be  launched  by touching the icon in the system tray, or by pressing the 'ACC' and 'C' keys at the same time.  When an actual X3 camera is active, you will see a  preview of the image you are aiming the camera  lens toward.  Press  the  ESC  key or  touch  the  OK  button  in  the  upper  right  to  close  the  camera  applet  without taking  a  picture.    Press  the  ENTER  key  or  touch  the  SMILE!  button  in  the  lower  right  to  take  a picture and close the camera applet.  The  GALLERY  button in the lower  left allows you to  browse and  review  pictures  you  have  already  taken.    Pictures  taken  during  citation  issuance  will automatically be attached to the citation.  Battery
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 11 o f 33  Date/Time Printed: 8/15/2006 10:28 AM  This is an emulation of the X3's battery applet.  The battery applet can be launched by touching the icon in the system tray.  The battery applet displays the current battery levels.     Printer    This is an emulation of the X3's printer applet.   The  printer applet can be launched  by touching the icon in the system tray.  Here you can load new paper and run maintenance tests.  Field Entry & General Navigation  The citation entry process is organized into logical groups of information.   •  You can either use the keypad or the touch screen to navigate within the various screens on the  X3  handheld  unit.    (A  stylus,  or  plastic  pointer,  is  provided  with  each  unit  for  your convenience.) •  NEXT and PREV can be used to move to the next field or backward to a field
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 12 o f 33  Date/Time Printed: 8/15/2006 10:28 AM•  NEXT  also  allows  you  to  advance  to  the  next  screen  of  information  when  you  have completed entry of all fields on the current screen; such as when moving from the Violation screen to the Vehicle screen. •  You can  also  use the  letters on the  keypad to  navigate to a particular  menu.  For example, pressing the key with the letter “P” on the keypad is a shortcut to Parking Issue New menu.  •  ENTER  is  used  to  display  the  submenu  options  under  an  option  on  the  main  menu;  for example, to move the focus from the menu item P=Parking to PARKING Issue New.  •  Pressing  ENTER  when  in  a  field  that  has  an  associated  drop-down  list  will  display  the contents of the list, allowing you to select an individual value to populate the field.  •  UP ARROW and  DOW N  ARROW keys  can  be  used to  position  the  cursor  on  the  desired value within a particular menu or drop-down list.    •  Right ARROW and LEFT  ARROW keys can be used to  move from character to character within a  given  field’s  value, which  is  helpful  when  you  need to  manually  revise  a displayed value, such as when entering NOTES or REMARKS.  Note:  When entering values for fields with validation lists, the software provides a feature called Anticipation.    For example,  when  an  Officer enters “F” as the first character of vehicle type, the system  presents the first value in the list that begins with “F” (e.g. FIAT).  If this is the correct value, the Officer may use the Next key to move to the next field or screen.  If this is not the correct value, the operator may enter “O” and the first entry with “FO” will be presented. (E.g. FORD).
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 13 o f 33  Date/Time Printed: 8/15/2006 10:28 AMAccessing the AutoISSUE Application  To access the application from the Windows CE desktop, you must first “launch” the application from the desktop.  Using your stylus tap the Windows icon in the lower left hand corner to bring up the menu of options.       Tap the “Programs” option, then tap the AutoISSUE option.  This will launch the AutoISSUE Application and take you to the login screen for AutoISSUE.  Logging on the X3 Handheld   To begin using the handheld, the Officer must first log on using his or her User Name and Password, which is  assigned  by  the  AutoISSUE  system administrator.   Please  contact  your supervisor if  you don’t remember or your User ID and  Password.  It is important that you log in using your individual ID for ticket tracking and data reporting purposes.  Selecting Login in will take you to the main menu for  citation  issuance.  Selecting  Issuance  Info  will  display  record  counts  that  are  currently  in  the handheld.         Main Menu  There are 4 primary options on the Main Menu which will be discussed in this document,
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 14 o f 33  Date/Time Printed: 8/15/2006 10:28 AMP=Parking, S=Search, R=Report and Issue Application information.    As you navigate the list of menu options along the left side of the Main Menu, you will note that each main menu option has an associated submenu.   To navigate the list of menus, use the UP and DOW N arrows or simply touch the menu option using the  touch  screen.    The  keys  on  the  keypad  marked  P,  S  and R  provide an  alternate  method  for selecting the corresponding menu option.  P=Parking will present a submenu for issuing new citations.  The submenu contains functions that allow you to look up citations currently in the handheld and to electronically mark vehicles and record time-limit parking information (useful when the weather does not permit marking with chalk, for example).                      The  Search  only  mode  enables  the  Officer  to search  for  a  permit  match  (if  applicable)  or determine  if  a  vehicle  has  been  recorded  on a Hotsheet  due  to  Scofflaw,  stolen  or  other criteria.    This  feature  provides  for  look  up  by License  Plate  or  VIN  depending  on  how  the vehicle  information  was  captured  for  Hotsheet reporting.   In addition, this option also enables display of Visitor Information such as commonly requested directions if previously entered.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 15 o f 33  Date/Time Printed: 8/15/2006 10:28 AM Issuing Application   The  Issue  Application  mode  allows  the Officer  to  review  information  regarding citation/ticket  number  allocation  to  this handheld unit and consumption to date.             Reports Application  The Reports Application allows the user to record information in the field regarding the status and condition of parking meters and City signs (stop, yield, street, traffic markers, etc…)  That information can then be printed into a report and delivered to the City department responsible for investigating and repairing the meters and signs.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 16 o f 33  Date/Time Printed: 8/15/2006 10:28 AM  Issuing a New Parking Ticket  From the Main Menu, use the PREV or NEXT keys on the X3 handheld unit to move up and down the menu options.    When P=Parking highlighted, press the ENTER key.  The menu option - Parking Issue New - will become highlighted.  Pressing and the ticket Header screen will display.              Header Screen  The  Header screen provides for  display of  basic information  including  Current  Date,  Time,  Ticket Number,  Officer  Name  and  Badge  Number, Agency  and  Beat.    With  the  exception  of  the Beat,  all  fields  are  filled  in  automatically  by  the system.    While  date,  time  and  Issue  Numbers  change automatically,  the  Officer,  Agency  and  Beat values  do  not  need  to  be  re-entered  for subsequent  tickets.    Once  the  Beat  field  has been  filled  in,  the  Officer  can  either  press  the NEXT  key  or  touch B=Loc  to  proceed  to  the Location information screen.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 17 o f 33  Date/Time Printed: 8/15/2006 10:28 AM Location Screen  The  Location  screen  enables  the  operator  to enter key information regarding the location of the vehicle.  The  Officer  may enter or select a  Meter Location for  which  he  would  like  to  enter  a  parking violation.    Entering,  or  selecting  a  Meter Location, which is in the  Meter  Cross-Reference list  (if  applicable),  will  populate  other  Location information.    This  entry  will  also  populate  the Meter  Number  field that  appears  on  the  Vehicle information screen.  Rules for valid combinations of Location information are contained below.  The Location  information  can  be  modified,  for  this citation, if it is incorrect.  The Officer may enter or select a parking Lot or garage which he is patrolling.  In this case, no other fields on this screen will  be allowed for entry.   Upon entering or selecting the  Lot and  pressing the Next key, the operator will be taken to the Violation screen.  Location Combination Rules If the Officer enters a Block (general street  number or  house address), only the  Street the violation occurred on is asked for (cross streets are not applicable).    If Lot and Block are skipped, then Street and Cross streets are available for entry.    Examples of location entries -  SHOPPING MALL is selected for the Lot     Lot SHOPPING MALL will print on the citation  -  123 is selected or entered for Block and Jones Street is selected for Street    Location 123 JONES STREET will print on the citation  -  Lot and Block are skipped and Street, Cross-Street 1and 2 are entered or selected Location JONES STREET Cross Streets ALLEN RD / ARDEN AVE will print on the citation  Upon entering the appropriate  Location fields, the  Officer  presses the  NEXT  key to  proceed to the Violation information screen.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 18 o f 33  Date/Time Printed: 8/15/2006 10:28 AMSample of Dates & Fees to print on Citation & Notices based on Issue Date: 09/07/05  Due Now       After 09/22/05   After 10/07/05 $20.00                    $30.00        $45.00 Days after Issue  +15           +30       Violation Screen  The  Violation  screen  enables  the  operator  to enter  information  regarding  the  violation  to  be recorded.  Violations  are  selected  from  a  list  by  use  of  a HOTKEY  or  short  form  of  the  violation description.    In  the  following  example,  an Officer  typed  in  “M”  and  the  list anticipates/presents the associated violation.    The  ordinance  number  and  violation description, which will be printed on the citation, will be displayed.  Fines  and  Late  Fees  are  presented  based  on the  violation  selected.    The  due  dates  are  set  using  the  citation  issued  date.    Late  fees  are calculated using predefined days from the issue date for Late Fee 1 and, if required, for Late Fee2.  The due dates for Late Fines vary by violation and, if applicable, will print on your citations as shown in the following example:   Upon entering/selecting the appropriate Violation, the Officer presses the NEXT key to proceed to the Vehicle information screen.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 19 o f 33  Date/Time Printed: 8/15/2006 10:28 AM Vehicle Screen  The Vehicle screen enables the operator to enter information regarding the vehicle to be cited.  If the Meter Location previously entered is not the correct Meter Number, the Meter Number may be entered or changed at this point.  The  Officer  must enter License Plate and State or  VIN  from the vehicle.   The State is  defaulted to VA for Virginia, but may be overridden to the State or Province code from a predefined list.    If Plate  Type exists on the vehicle screen for your agency, the  plate type  will  default to  AUTO,  but may also be overridden with another valid Plate Type selected from the associated drop-down list.    The Officer must also enter/select a valid Vehicle Make and Body Style from the corresponding list.    Expiration date (Lic. Exp.),  Issue Warning and  Permit  number are optional fields.  If the  Officer enters  “Y”  for  Issue  Warning,  a  zero  dollar  figure  is  printed  on  the  citation  and  a  remark  will  be printed on the citation noting this citation is only a warning.       Upon entering/selecting the appropriate Vehicle information, provided no special conditions exist (per next page), the Officer presses the NEXT key or, alternatively, can touch the Remarks (Rem) menu option to proceed to the Remarks information screen.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 20 o f 33  Date/Time Printed: 8/15/2006 10:28 AM Hotsheet Considerations   A  special  feature  exists  to  alert  Officers  to  considerations  which  may  exist  for  selected  vehicles.  Hotsheets  are  used to list License  Plates or VINs  where these special conditions exist.  This  may include  such  situations  as  Stolen  Vehicles,  Scofflaw  violators,  or  VIP/Exempt  vehicles.    Once  a License Plate and State, or a VIN has been entered, the appropriate list is searched for an existing Hotsheet condition.  In the example below, a License Plate and State was entered and the following screen appeared.      The Officer will then have the opportunity to exercise department procedures to address this alert.     The Officer will be required to enter the action taken (disposition) and will then be returned to the citation entry process.   This Hotsheet process will function the same when identifying a vehicle by Plate/State or VIN.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 21 o f 33  Date/Time Printed: 8/15/2006 10:28 AM Remarks Screen   The  Remarks screen  enables the operator to enter additional information  regarding the vehicle as well as Remarks to be printed on the citation.  (This screen may vary in appearance by agency.)     If available to the agency, Vehicle Colors are selected from a drop-down list.  Up to two colors can be selected.  Remarks can be selected from a list or can be entered free form.  Remark 1 must be entered before Remark 2.    Note:   Remark 1 will not clear for subsequent citations until changed or cleared by the Officer Remarks will print on the citation...  Depending on the agency’s configuration, the Officer may have the option to enter an optional Case reference  number.    This  is  reference  data  only  and  is  meant  to  support  cross-reference  to  other Police Department systems such as dispatching systems.  Upon  entering/selecting  colors  and  remarks,  the  Officer  presses  the  Next  key  to  proceed  to  the Finish information screen.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 22 o f 33  Date/Time Printed: 8/15/2006 10:28 AM Finish Screen  The Finish screen provides a number of features to finalize entry and printing of the citation.    P=PRINT  Press  P  to  print  the  citation  or  print  a  copy  of  the  citation.    Selecting  Print  does  not complete the citation process and does not prepare the handheld for next citation entry.  You may wish  to  enter  Notes that  do  not  print  on  the  citation,  Void  or  Re-Issue the citation  due  to  an  entry error.  You  must press Done to complete the citation entry process.  If you select Done after Print, the citation will not reprint.  After a citation is printed, you will not be able to edit the printed portions of the citation.  Note 1 & 2 - There are two 60-character note fields for recording short notes which do not appear on the citation.  The citation can be printed prior to entering these notes.  D=DONE Done prints and saves the citation and prepares the handheld unit for issuance of the next citation to a different vehicle.  Values from the previous citation are retained until the Officer returns to  the  first  field  and  starts  to  type  in  the  new  value.    At  that  point,  all  the  fields  set  to  pre-clear become blank.  M-ISSUE  MORE    This  is  used  to issue  multiple violations  to  the  SAME  vehicle.   Selecting  Issue More  prints  the  citation that  was  just  entered,  creates  a  new  citation  and takes  the  Officer  to  the Violation tab retaining all the information from the previous citation  V=VOID    This  is  used  to  Void a  citation  and creates  a  void record for the citation  number  voided.  The Officer is required to enter a void reason.  Once completed, the Officer is returned to the Finish screen.  Issue Date and Time are initialized to the current date and time. The citation number is NOT reused.  This feature would be used after the citation is BOTH printed and saved.  If the citation has been printed, the citation should be collected.    R=ReISSUE.    This  is  used  to  Void  the  current  citation  and enable  entry  of  a  new  citation  due to possible entry error.  All information entered will be retained for ease of correction and the Officer is returned to the citation Header screen. The Officer is required to enter a void reason. Issue Date and
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 23 o f 33  Date/Time Printed: 8/15/2006 10:28 AM  Time is initialized to the current  date and time.   The citation number is NOT reused.  When viewed the  new  citation  will  also  have  the  void  record  attached.    It  is  important  to  note  that  the  original citation should be collected.  This feature is used after the citation is BOTH printed and saved. The important thing to remember is: -  VOID is used when a ticket should never have been issued -  ReISSUE is used when a mistake needs to be corrected.  N=EXTRA NOTES – Enables entering of additional notations or the preparation of a diagram.  Note fields  are  500  characters  per  record  and  multiple  note  records  can  be  attached  to  each  citation.  These are  more like  memo field  used for long  narratives.    Clicking Done  will take you  back to the Finish screen.       Upon completion of the citation entry and printing, the Officer will generally be taken to the Vehicle information screen to enable citation entry for the next vehicle.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 24 o f 33  Date/Time Printed: 8/15/2006 10:28 AM     Print Ticket (Sample)
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 25 o f 33  Date/Time Printed: 8/15/2006 10:28 AMReport Broken Meters and Damaged Signs  Report Broken Meters and Report Damaged Signs features operate very similarly.  This function allows the user to record information in the field regarding a broken meter or damaged sign.  Once the information is downloaded at the end of the day, a report can be created for the Meter and sign repair departments to go out and investigate, and if need be to repair the meter or sign.      The  first  screen  to  be  displayed  is  the  Header  screen.    As  in  the  Citation  Issuance  process described earlier, the Officer must enter Agency and may optionally enter a Beat.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 26 o f 33  Date/Time Printed: 8/15/2006 10:28 AM  The  next  screen  to  be  displayed  is  the  Location  screen.    As  in  the  Citation  Issuance  process described  earlier,  the  Officer  must enter  location information  where  the  broken  meter  or  damaged sign is located.    The last screen to be displayed is the Meter/ Sign screen.  The officer must record the meter number or sign and disposition the meter or sign that they are reporting as broken or damaged.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 27 o f 33  Date/Time Printed: 8/15/2006 10:28 AMMarking Vehicles  The Mark Mode enables electronic time limit marking of vehicles.  From the Main Menu, the Officer selects Parking then Mark Vehicles.  The following screen will be displayed.    The  first  screen  to  be  displayed  is  the  Header  screen.    As  in  the  Citation  Issuance  process described earlier, the Officer must enter Agency and may optionally enter a Beat.      The  next  screen  to  be  displayed  is  the  Location  screen.    As  in  the  Citation  Issuance  process described earlier, the Officer  must enter location information where vehicle Marking activity is being performed.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 28 o f 33  Date/Time Printed: 8/15/2006 10:28 AM   The  next screen to  be  displayed  is  the  Vehicle  identification  screen.    As in  the  Citation Issuance process described earlier, the Officer must enter specific identification information about the vehicle.    In addition  to  entering  License  Plate  or  VIN,  the  Officer  must  enter  the  position  of  the  valve  stem from the front and rear tires of one side of the vehicle.  This entry is based on position relative to a 12 hour clock.  The system  will automatically check for a matching  Mark  Mode entries from earlier on the  Officer’s shift and alert the  Officer if there  was a  match.  On  a succeeding sweep the same  plate is  marked again, and this screen notifies the officer that the vehicle was previously marked.  The officer must enter a street the same as the succeeding marks to be considered a match.  If you were to enter  Garfield for your first  pass  and Jones on your second  pass, the handheld  unit would not alert the officer.  If a match is found, the following screen will be displayed.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 29 o f 33  Date/Time Printed: 8/15/2006 10:28 AM   The  elapse  time  is  displayed  allowing  the  Officer  to  determine  if  the  vehicle  is  in  violation  of  the posted time limit.  If a time limit violation exists and the Officer wishes to issue a citation, the Officer can select the Ticket option  and will  be taken to the violation screen.   The  Header  and Location screens are already filled in based on what was entered during the marking of the vehicle.     The Remarks are already populated with notes regarding the location and elapsed time.  Advancing to the Finish screen and selecting DONE saves & prints the citation and returns the Officer back to the vehicle screen in the Mark Vehicles mode to mark the next vehicle.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 30 o f 33  Date/Time Printed: 8/15/2006 10:28 AMTag Vehicles  The Tag Vehicles function is a customized application that allows the user to record plate information about vehicles and cross-references those plates with a list of citizens who have purchased permits and have authorization to park on city streets.      The  first  screen  to  be  displayed  is  the  Header  screen.    As  in  the  Citation  Issuance  process described earlier, the Officer must enter Agency and may optionally enter a Beat.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 31 o f 33  Date/Time Printed: 8/15/2006 10:28 AM  The  next  screen  to  be  displayed  is  the  Location  screen.    As  in  the  Citation  Issuance  process described earlier, the  Officer  must enter location information where vehicle tagging activity is being performed.    The final screen to be displayed is the vehicle information screen.  The Officer is presented with the option to enter  remarks, that will  print on the citation.   Once the information is entered, the system will  automatically  check for a  matching  Tag  entries  from  earlier on the  Officer’s  shift and  alert  the Officer  if  there  was  a  match.    On  a  succeeding  sweep  the  same  plate  is  tagged  again,  and  this screen notifies the officer that the vehicle was previously tagged.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 32 o f 33  Date/Time Printed: 8/15/2006 10:28 AMHost PC Operation  The Desktop host PC software uses the familiar Windows graphic user interface.  Drop down menus are  listed  across  the  top  of  the  screen  and  once  logged  in  functionality  can  be  restricted  via password editor and user profiles.   Details are included under a separate cover entitles AutoISSUE Training.
Citation Management    AutoCITE Reference Guide  AutoCITE X3 Handheld Training Reference AutoCITE X3 Training (2).doc  Page 33 o f 33  Date/Time Printed: 8/15/2006 10:28 AMSystem Overview Diagram

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