Dynabook UPA3758WL 802.11b/g/n RTL8191SE miniCard User Manual NB300 Series User s Guide

Toshiba Corporation 802.11b/g/n RTL8191SE miniCard NB300 Series User s Guide

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GMAD00235010 11/09 If you need assistance:❖Toshiba’s Support Web sitepcsupport.toshiba.com ❖Toshiba Customer Support CenterCalling within the United States (800) 457-7777Calling from outside the United States (949) 859-4273For more information, see “If Something Goes Wrong” on page 151 in this guide.NB300 SeriesUser’s Guide
25.375 x 8.375 ver 2.3Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.Model: NB300 SeriesRecordable and/or ReWritable Drive(s) and Associated Software WarrantyThe computer system you purchased may include Recordable and/or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.Protection of Stored DataFor your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.
35.375 x 8.375 ver 2.3Critical ApplicationsThe computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.FCC Notice “Declaration of Conformity Information”This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:❖Reorient or relocate the receiving antenna.❖Increase the separation between the equipment and receiver.❖Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.❖Consult the dealer or an experienced radio/TV technician for help.Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment. NOTE
45.375 x 8.375 ver 2.3This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖This device may not cause harmful interference. ❖This device must accept any interference received, including interference that may cause undesired operation. Contact either:❖Toshiba’s Support Web site at pcsupport.toshiba.com.❖Or call the Toshiba Customer Support Center:Within the United States at (800) 457-7777Outside the United States at (949) 859-4273Industry Canada RequirementThis Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.Wireless InteroperabilityThe TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.❖The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.Bluetooth® and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection.If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device.Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for more information.
55.375 x 8.375 ver 2.3Wireless LAN and Your HealthWireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:❖Using the Wireless LAN equipment on board airplanes, or❖In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment.Exposure to Radio Frequency RadiationThe radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Regulatory InformationThe TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards.
65.375 x 8.375 ver 2.3Canada – Industry Canada (IC)This device complies with RSS 210 of Industry Canada.The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même s’il est susceptible de compromettre son fonctionnement.The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met.To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.Pour empecher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.EU Declaration of ConformityTOSHIBA declares that this product conforms to the following Standards:This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.Supplementary Information:*The product complies with the requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC.
75.375 x 8.375 ver 2.3The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive InformationThe European Union WEEE (Waste from Electrical and Electronic Equipment) Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse. This Directive requires producers of electrical and electronic products put on the market in European Union (EU) member countries after August 2005 to mark such products with a crossed-out wheeled bin with a black bar symbol. If the product’s battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery.In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States.Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products. Please contact your local government for applicable laws and regulations governing the disposal of this product. For information on how to trade-in or recycle your product, visit www.reuse.toshiba.com.VCCI Class B InformationPb, Hg, Cd
85.375 x 8.375 ver 2.3TaiwanThe legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations.Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery.Using this Equipment in JapanIn Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station).1. StickerPlease put the following sticker on devices incorporating this product.Article 14 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design.Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued. Operation of such products can be resumed only when they are modified and can no longer cause interference.The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory product lines (Other Radio Stations). 1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above. 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
95.375 x 8.375 ver 2.32. IndicationThe indication shown below appears on this equipment.12.4: This equipment uses a frequency of 2.4 GHz.2DS: This equipment uses DS-SS modulation.OF: This equipment uses OFDM modulation.3The interference range of this equipment is less than 40m.4This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz.It is possible to avoid the band of mobile object identification systems.The indication shown below appears on this equipment.12.4: This equipment uses a frequency of 2.4 GHz.2FH: This equipment uses FH-SS modulation.3The interference range of this equipment is less than 10m.4This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz.3. TOSHIBA Direct PCMonday – Friday: 10:00 – 17:00Toll Free Tel: 0120-15-1048Direct Dial: 03-3457-4850Fax: 03-3457-4868Device AuthorizationThis device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan.The name of the radio equipment: refer to the equipment label provided on the computer2.4DSOF4(1) (2) (3) (4)2.4FH1(1) (2) (3) (4)
105.375 x 8.375 ver 2.3Approved by both the JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT and the TELECOM ENGINEERING CENTERThe following restrictions apply:❖Do not disassemble or modify the device.❖Do not install the embedded wireless module into other device.❖5.17 GHz to 5.23 GHz for indoor use only.Radio Approvals for Wireless DevicesThe following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models.Approved Countries/Regions for the Wireless WAN (3G) module PA3759U-1MCMThis equipment is approved to the radio standard by the countries/regions in the following table.Do not use this equipment except in the countries/regions in the following table.Wireless WAN and Your HealthWireless WAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless WAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.Because Wireless WAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless WAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.In some situations or environments, the use of Wireless WAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:❖Using the Wireless WAN equipment on board airplanes, or❖In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.Canada USANOTE
115.375 x 8.375 ver 2.3If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the Wireless WAN device prior to turning on the equipment.TOSHIBA is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this equipment, or the substitution or attachment of connecting cables and equipment other than specified by TOSHIBA.The correction of interference caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.The total radiated energy from all the antennas connected to the Wireless WAN adapter, the Bluetooth® module, and the Wireless LAN cards conforms to the FCC limit of the SAR (radio frequency exposure) requirement regarding 47 CFR Part 2 section 1093.Exposure to Radio Frequency RadiationThe radiated output power of the TOSHIBA Wireless WAN Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless WAN Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Antenna(s) used in 5.15 GHz to 5.25 GHz frequency band must be integral antenna which provide no access to the end user.Regulatory InformationThe TOSHIBA Wireless WAN Card must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards.CE ComplianceCE Compliance does not apply to systems with Wireless WAN (3G) modules installed.
125.375 x 8.375 ver 2.3Canada – Industry Canada (IC)Wireless WAN complies with RSS-129, RSS-133 Industry Canada.The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met.To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d'emission) est installe a l'exterieur, il doit faire l'objet d'une licence.This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.
135.375 x 8.375 ver 2.3Approved Countries/Regions for the Atheros® Wireless Wi-Fi® Link AR5B95 SeriesThis equipment is approved to the radio standard by the countries/regions in the following table.Do not use this equipment except in the countries/regions in the following table.Albania Argentina CNC:693 GI/20073655 GI/2007AustraliaAustria Azerbaijan BahrainBangladesh Belgium BoliviaBosnia Brazil BruneiBulgaria Cambodia CanadaChile China ColombiaCroatia Cyprus Czech RepublicDenmark Dominican Republic EcuadorEgypt El Salvador EstoniaFinland France GermanyGhana Greece GuatemalaHerzegovina Honduras Hong KongHungary Iceland IndiaIndonesia Iraq IrelandItaly Jamaica JapanJordan Kazakhstan KenyaKuwait Kyrgyzstan LatviaLebanon Lesotho LiechtensteinLithuania Luxembourg MacedoniaMalaysia Malta MexicoMonaco Montenegro MozambiqueNambia Nepal NetherlandsNew Zealand Nicaragua NigeriaNorway Oman PakistanPanama Papua New Guinea ParaguayPeru Philippines PolandPortugal Puerto Rico QatarRomania Russia Saudi ArabiaSenegal Serbia SingaporeSlovak Republic Slovenia South AfricaSouth Korea Spain Sri LankaSweden Switzerland TaiwanThailand Turkey UAE (United Arab Emirates)
145.375 x 8.375 ver 2.3Europe - Restrictions for use of 2.4 GHz Frequencies in European Community CountriesUkraine United Kingdom UruguayUSA Venezuela VietnamYemen ZimbabweBelgië/Belgique:For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m. For registration and license please contact IBPT/BIPT.Voor privé-gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig. Voor registratie of licentie kunt u contact opnemen met BIPT.Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au-dessus d’un espace public, aucun enregistrement n’est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l’IBPT est requise. Pour les enregistrements et licences, veuillez contacter l’IBPT.Deutschland: License required for outdoor installations. Check with reseller for procedure to follow.Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen.France: Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l’Autorité de Régulation des Télécommunications (http://www.art-telecom.fr) pour la procédure à suivre.Italia: License required for indoor use. Use with outdoor installations not allowed.È necessaria la concessione ministeriale anche per l’uso interno.Verificare con i rivenditori la procedura da seguire.Nederland: License required for outdoor installations. Check with reseller for procedure to follow.Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure.
155.375 x 8.375 ver 2.3Bluetooth® Wireless Technology InteroperabilityBluetooth® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:❖Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group.❖Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group.Bluetooth wireless technology is a new innovative technology, and TOSHIBA has not confirmed compatibility of its Bluetooth products with all computers and/or equipment using Bluetooth wireless technology other than TOSHIBA portable computers.Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for more information.When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use Bluetooth cards from TOSHIBA, always change the frequency, move your computer to the area outside of the interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards or more) or stop transmitting from your computer. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for more information.Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for more information.
165.375 x 8.375 ver 2.3Approved Countries/Regions for use (Bluetooth® wireless technology)Bluetooth® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table.Do not use this equipment except in the countries/regions in the following table.Bluetooth® Wireless Technology and Your HealthThe products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:Argentina Australia AustriaBelgium Bulgaria CanadaChile China CyprusCzech Republic Denmark EgyptEstonia Finland FranceGermany Greece Hong KongHungary Iceland IrelandItaly Japan JordanKorea Kuwait LatviaLebanon Liechtenstein LithuaniaLuxembourg Malta NetherlandsNew Zealand Norway OmanPeru Philippines PolandPortugal Singapore SlovakiaSlovenia Spain SwedenSwitzerland Thailand UKUruguay USA Venezuela
175.375 x 8.375 ver 2.3Using the equipment with Bluetooth wireless technology on board airplanes, orIn any other environment where the risk of interference to other devices or services is perceived or identified as harmful.If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment.Exposure to Radio Frequency RadiationThe radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.Regulatory statementsThis product complies with any mandatory product specification in any country/region where the product is sold. In addition, the product complies with the following:European Union (EU) and EFTAThis equipment complies with the R&TTE directive 1999/5/EC and has been provided with the CE mark accordingly.Canada — Industry Canada (IC)This device complies with RSS 210 of Industry Canada.TaiwanThe legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations.Article 14 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design.Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued. Operation of such products can be resumed only when they are modified and can no longer cause interference.
185.375 x 8.375 ver 2.3Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery.CopyrightThis guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.©2009 by Toshiba America Information Systems, Inc. All rights reserved. Export Administration RegulationThis document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited.NoticeThe information contained in this manual, including but not limited to any product specifications, is subject to change without notice.TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
195.375 x 8.375 ver 2.3TrademarksConfigFree and eco utility are registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation.Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.Atheros is a registered trademark of Atheros Communications, Inc.Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.Microsoft, Outlook, Windows, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association.Secure Digital and SD are trademarks of SD Card Association.TouchPad is a trademark of Synaptics, Inc.Wi-Fi is a registered trademark of the Wi-Fi Alliance. All other brand and product names are trademarks or registered trademarks of their respective companies.Computer Disposal InformationAs part of Toshiba’s commitment to preserving the environment, Toshiba supports various trade-in and recycling programs. For details, please visit www.laptops.toshiba.com/green.
205.375 x 8.375 ver 2.3ContentsIntroduction................................................................................ 27This guide ...............................................................29Safety icons ............................................................30Other icons used...............................................30Your computer’s features and specifications ....31Other documentation ..............................................31Service options .......................................................31Chapter 1: Getting Started......................................................... 32Getting comfortable with your computer ................32Keeping yourself comfortable ...........................33Precautions.......................................................33Important information on your computer’scooling fan ..................................................35Setting up your computer .......................................35Connecting to a power source ................................36Charging the main battery.......................................38Using the computer for the first time......................39Opening the display panel.................................39Turning on the power .......................................40
21Contents5.375 x 8.375 ver 2.3Setting up your software...................................41Registering your computer with Toshiba ................41Adding optional external devices.............................41Adding memory (optional)......................................42Installing a memory module .............................42Removing a memory module............................48Checking total memory .....................................50Recovering the Internal Storage Drive ....................50Recovering to out-of-box state(recommended recovery method)...............52Recovering to a custom size partition...............54Recovering without changing the internalstorage drive partitions ...............................57Creating recovery DVDs/media .........................59Restoring from recovery DVDs/media ..............62Erasing the Internal Storage Drive ..........................64Checking the internal storage drive operatingstatus................................................................65Installing drivers and applications.....................66Using the TouchPad™.............................................66Adjusting TouchPad™ settings .........................70Disabling or enabling the TouchPad™ ..............70Using external display devices ................................71Directing the display output when youturn on the computer ..................................71Adjusting the quality of the externaldisplay ........................................................72Using an external keyboard.....................................72Using a mouse........................................................73Connecting a printer ...............................................73Setting up a printer ...........................................74Turning off the computer ........................................74Options for turning off the computer ................75Using the Shut down command........................77Using and configuring Hibernation mode .........79Using and configuring Sleep mode ...................81
22 Contents5.375 x 8.375 ver 2.3Closing the display panel ..................................84Customizing your computer’s settings....................84Caring for your computer........................................84Cleaning the computer......................................84Moving the computer........................................85Using a computer lock ......................................85Chapter 2: Learning the Basics................................................. 86Computing tips .......................................................86Using the keyboard .................................................87Character keys .................................................88Making your keyboard emulate a full-size keyboard .....................................................88Ctrl, Fn, and Alt keys .........................................88Function keys....................................................88Special Windows® keys ...................................89Overlay keys .....................................................89Starting a program..................................................90Starting a program from the Start menu...........91Starting a program from Windows®Explorer ......................................................91Starting a program using the Searchprograms and files field ..............................92Saving your work....................................................93Printing your work ..................................................94Backing up your work .............................................95Restoring your work .........................................96Toshiba’s online resources .....................................96Chapter 3: Mobile Computing................................................... 97Toshiba’s energy-saver design................................97Running the computer on battery power ................97Battery Notice ...................................................98Power management ..........................................99Using additional batteries .................................99Charging batteries...................................................99
23Contents5.375 x 8.375 ver 2.3Charging the main battery...............................100Charging the RTC battery................................100Monitoring main battery power.............................101Determining remaining battery power.............103What to do when the main batteryruns low....................................................103Setting battery notifications ............................104Conserving battery power ..............................104Power Plans....................................................105Using a hot key to set the Power Plan.............106Using the TOSHIBA eco power plan......................107Changing the main battery ....................................107Removing the battery from the computer .......108Inserting a charged battery .............................109Taking care of your battery ...................................110Safety precautions ..........................................110Maintaining your battery .................................111Disposing of used batteries ..................................112Traveling tips ........................................................113Chapter 4: Exploring Your Computer’s Features................... 114Exploring the desktop ...........................................114Finding your way around the desktop .............115Setting up for communications.............................117Connecting your computer to a network.........118Exploring audio features .......................................118Recording sounds...........................................118Using external speakers or headphones..........119Using the Web Camera .........................................120Using the Memory card reader..............................120Inserting memory media.................................121Removing memory media...............................121Chapter 5: Utilities.................................................................... 123TOSHIBA Assist ....................................................124Connect...........................................................125
24 Contents5.375 x 8.375 ver 2.3Secure.............................................................126Protect & Fix ...................................................127Optimize..........................................................128TOSHIBA Recovery Media Creator ........................129TOSHIBA Application Installer...............................130Setting passwords ................................................131Using an instant password..............................131Using a supervisor password..........................132Using a user password ...................................133Deleting a user password................................134TOSHIBA PC Diagnostic Tool Utility......................135TOSHIBA HDD Protection Utility ...........................136Mouse Utility ........................................................137TOSHIBA Hardware Setup.....................................138USB Sleep and Charge Utility................................140Starting the USB Sleep and Charge Utility.......140USB Sleep and Charge ....................................140Enabling/Disabling USB Sleep andCharge ......................................................142Power supply mode settings...........................142TOSHIBA Zooming Utility......................................143TOSHIBA Accessibility ..........................................144TOSHIBA eco Utility™ ...........................................145TOSHIBA Service Station ......................................146TOSHIBA PC Health Monitor.................................146ConfigFree®...........................................................147Getting Started................................................147ConfigFree® Utilities........................................148Chapter 6: If Something Goes Wrong....................................151Problems that are easy to fix ................................151Problems when you turn on the computer............152The Windows® operating system is notworking...........................................................155Using Startup options to fix problems ............155Internet problems ...........................................156
25Contents5.375 x 8.375 ver 2.3The Windows® operating system canhelp you ....................................................157Fixing a problem with Device Manager .................157Checking device properties .............................157Memory problems ................................................158Power and the batteries ........................................159Keyboard problems...............................................160Display problems ..................................................161Disk or storage drive problems.............................162Error-checking ................................................163Sound system problems .......................................164Printer problems...................................................164Wireless networking problems..............................165Develop good computing habits ...........................167Data and system configuration backup inthe Windows® operating system...............168If you need further assistance...............................172Before you contact Toshiba ............................172Contacting Toshiba .........................................173Other Toshiba Internet Web sites..........................174Toshiba’s worldwide offices..................................174Appendix A: Hot Keys/TOSHIBA Cards ................................. 176Hot Key Cards .......................................................176Using the Hot Key Cards .................................177Application Cards..................................................178Using the Application Cards............................179Card Case........................................................179Hot key functions..................................................180Volume Mute ..................................................180Lock (Instant security)....................................181Power plan .....................................................182Sleep mode.....................................................183Hibernation mode ...........................................184Output (Display switch) .................................185Display brightness ..........................................186
26 Contents5.375 x 8.375 ver 2.3Disabling or enabling wireless devices............187Disabling or enabling the TouchPad™ ............188Zoom (Display resolution) ..............................189Keyboard hot key functions ...........................190Appendix B: Power Cord/Cable Connectors.......................... 191Glossary.................................................................................... 192Index..........................................................................................207
275.375 x 8.375 ver 2.3IntroductionWelcome to the world of portable, multimedia computing. With your Toshiba computer, your entertainment can accompany you wherever you go. Using the installed wireless technology, you can check email, enjoy streaming music or video, make calls with VOIP (Voice Over IP), or stay up-to-date with your favorite Web pages.Your computer model may be ENERGY STAR® qualified. If the model you purchased is qualified, it is labeled with the ENERGY STAR® logo on the computer and the following information applies.Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR® Program and has designed this computer to meet the latest ENERGY STAR® guidelines for energy efficiency. Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.To conserve energy, your computer is set to enter the low-power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode. We recommend that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.
28 Introduction5.375 x 8.375 ver 2.3According to the EPA, a computer meeting the new ENERGY STAR® specifications will use between 30% and 60% less energy depending on how it is used. If all U.S. households and businesses replaced old computers with new ENERGY STAR® qualified models, we would save more than $2 billion in energy costs each year and avoid greenhouse gas emissions equivalent to nearly 3 million cars.If every computer purchased by businesses this year met the new ENERGY STAR® requirements, businesses would save more than $1.6 billion over the lifetime of those models. That is equivalent to lighting 840 million square feet of U.S. commercial building space each year.During 2008, Americans, with the help of ENERGY STAR®, saved about $19 billion dollars on their utility bills and avoided greenhouse gas emissions equivalent to those from 29 million vehicles. Visit http://www.energystar.gov or http://www.energystar.gov/powermanagement for more information regarding the ENERGY STAR® Program.This computer is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.Certain Microsoft® software product(s) included with this computer may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and Microsoft’s privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the computer, and may be completed by Internet or telephone (toll charges may apply).Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.NOTENOTE
29IntroductionThis guide5.375 x 8.375 ver 2.3The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at pcsupport.toshiba.com.While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba’s Web site at pcsupport.toshiba.com. This guideThis guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows® 7. You can:❖Read the entire guide from beginning to end.❖Skim through and stop when a topic interests you.❖Use the table of contents and the index to find specific information.NOTE
30 IntroductionSafety icons5.375 x 8.375 ver 2.3Safety iconsThis manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows:Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.Indicates a potentially hazardous situation which, if not avoided, may result in property damage.Provides important information.Other icons used Additional icons highlight other helpful or educational information:TECHNICAL NOTE: This icon indicates technical information about the computer.HINT: This icon indicates helpful hints and tips.DEFINITION: This icon indicates the definition of a term used in the text.NOTE
31IntroductionOther documentation5.375 x 8.375 ver 2.3Your computer’s features and specificationsCertain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis, unless you have selected all those features.This information applies to all the features and icons described in this guide.Below are examples of some of the many possible icons used on your computer:(Sample Illustration) System iconsOther documentationYour computer comes with the following documentation:❖An electronic version of the user’s guide (this document).❖Quick Start Guide.❖It may also contain guides for other programs that may come with your system.For accessory information, visit Toshiba’s Web site at accessories.toshiba.com.Service optionsToshiba offers a full line of optional service programs to complement its standard limited warranty. Toshiba’s standard limited warranty, extended warranty, and service upgrade terms and conditions are available at warranty.toshiba.com.To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com.If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page 151.
32Chapter 1Getting StartedThis chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer.The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information. Please read the safety instructions carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer.Getting comfortable with your computerPlace the computer on a hard flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they may overheat. Read the “Provide adequate ventilation” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer.
33Getting StartedGetting comfortable with your computerTo keep your computer in prime operating condition, protect your work area from:❖Dust, moisture, and direct sunlight.❖Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones.❖Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.❖Extreme heat, cold, or humidity.❖Liquids and corrosive chemicals.Keeping yourself comfortableThe Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.PrecautionsYour computer is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the computer. ❖Avoid prolonged physical contact with the underside or surface of the computer. Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury. If any of these eventualities should accidentally occur, immediately:1. Turn off the computer.2. Disconnect the AC adaptor from the power plug socket and computer.3. Remove the battery pack.Failure to follow these instructions could result in serious injury or permanent damage to the computer.Do not turn on the power again until you have taken the computer to an authorized service center.
34 Getting StartedGetting comfortable with your computer ❖ Avoid prolonged physical contact with the underside or surface of the computer. ❖ Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin.Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer.Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the computer or cause system failure.❖Never turn off the computer if a drive light indicates a drive is active.Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both.❖Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers.Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files.Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data.❖Scan all new files for viruses.This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a computer virus. You need a special program to check for viruses.
35Getting StartedSetting up your computerImportant information on your computer’s cooling fanYour computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer.Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater. ❖ Never cover or block the air vents including those located at the base of the computer. ❖ Always operate your computer on a hard flat surface. Using your computer on a carpet or other soft material can block the vents located at the base of the computer.Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.Read the “Provide adequate ventilation” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer.The cooling fan location will vary depending on the computer.Setting up your computerTECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 41 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, and memory.Your computer contains a rechargeable main battery that needs to be charged before you can use it.To use external power or to charge the battery you must attach the AC adaptor. See “Connecting to a power source” on page 36. NOTE
36 Getting StartedConnecting to a power sourcePlease handle your computer carefully to avoid scratching or damaging the surface.Connecting to a power sourceYour computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to charge the computer’s battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury.Always confirm that the power plug (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.Be careful if you use a multiple connector. An overload on one socket could cause a fire or electric shock, possibly resulting in serious injury.Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor or charger. (Sample Illustration) Power cord/cable and AC adaptorNOTEPower cord/cableAC adaptorAC adaptor cord
37Getting StartedConnecting to a power sourceTo connect AC power to the computer:1Connect the power cord/cable to the AC adaptor.(Sample Illustration) Connecting the power cord/cable to the AC adaptorHandling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.2Plug the AC adaptor cord into the DC-IN on the side of the computer.(Sample Illustration) Connecting the AC adaptor cord to the computer3Connect the power cord/cable to a live electrical outlet.The AC power light on the system indicator panel glows green.Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury._+
38 Getting StartedCharging the main batteryThe computer’s main battery light gives you an indication of the main battery’s current charge:❖Glows amber while the main battery is being charged (AC adaptor connected)❖Glows green when the main battery is fully charged❖Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet❖Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptorIf the AC power light flashes amber during charging, either the main battery is malfunctioning, or it is not receiving correct input from the AC power supply.Disconnect the AC power cord/cable and remove the main battery pack. See “Changing the main battery” on page 107 for information on replacing the main battery.Charging the main batteryBefore using the battery to power the computer, you must charge the battery.To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows green. After that, the battery will be completely charged and ready to power the computer.Once the battery is charged for the first time, avoid leaving the computer plugged in and turned off for more than a few hours at a time. Continuing to charge a fully charged battery can damage the battery.TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer’s Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge.NOTE
39Getting StartedUsing the computer for the first timeBattery life and charge time may vary depending on the applications, power management settings, and features used.Using the computer for the first timeThe computer is now ready for you to turn it on and begin using it.Opening the display panel1Facing the front of the computer, locate the center of the display panel.2Gently raise the panel.3Adjust the display to a comfortable viewing angle. (Sample Illustration) Opening the display panelWhen opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel.To avoid damaging the display panel, do not force it beyond the point where it moves easily and never lift the computer by the display panel. Do not press or push on the display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel.NOTENOTE
40 Getting StartedUsing the computer for the first timeSmall bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power.Turning on the power To turn on the computer:1Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready.2Press the power button in until the ON/OFF light on the system indicator panel glows green and the power button light glows. The power button is disabled when the display panel is closed. (Sample Illustration) Turning on the powerThe preinstalled operating system will load automatically.When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely.NOTE
41Getting StartedRegistering your computer with ToshibaSetting up your softwareWhen you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions.Registering your computer with ToshibaProduct registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your product. Product registration can be completed by either visiting the Toshiba Web site at http://www.register.toshiba.com, or by clicking Start, All Programs, My Toshiba, and then Toshiba Registration. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.To register online, you must be connected to the Internet.Adding optional external devicesBefore adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page 41.After starting your computer for the first time you may want to:❖Add more memory (see “Adding memory (optional)” on page 42)❖Connect a mouse (see “Using a mouse” on page 73)❖Connect an external keyboard (see “Using an external keyboard” on page 72)❖Connect an external monitor (see “Using external display devices” on page 71)❖Connect a local printer (see “Connecting a printer” on page 73)❖Connect an optional external optical disc driveNOTENOTE
42 Getting StartedAdding memory (optional)Adding memory (optional)HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com.Your computer comes with enough memory to run most of today’s popular applications. You may want to increase the computer’s memory if you use complex software or process large amounts of data.Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page 41.Installing a memory moduleA memory module can be installed in the memory module slot on the base of the computer. You will need a small Phillips screwdriver for this procedure.If the computer has been running recently, the memory module(s) may be hot. The surrounding area may also be hot. Allow the module(s) to cool to room temperature before replacing it. Avoid touching the cover, the module(s), and the surrounding area before they have cooled. Failure to follow these directions could result in minor bodily injury.To avoid damaging the computer’s screws, use a small Phillips screwdriver that is in good condition. Installing a memory module with the computer’s power on may damage the computer, the module, or both.Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost.NOTE
43Getting StartedAdding memory (optional)If the computer is on, begin at step 1; otherwise, skip to step 3.1Click Start. (Sample Image) Shut down button2Click the Shut down button in the lower-right corner of the Start menu.The computer closes all open programs, shuts down the operating system, and then turns off.3Unplug and remove any cables connected to the computer, including the AC adaptor.4Place a soft cloth on the work surface to prevent scratching the top cover of the computer, and then place the computer upside down on the cloth. 5Remove the main battery. For information on removing the main battery, see “Removing the battery from the computer” on page 108. (Sample Illustration) Locating the memory module slot coverShut down buttonStart buttonMemory moduleFront of computerslot cover
44 Getting StartedAdding memory (optional)6Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. (Sample Illustration) Removing the memory module slot cover7Remove the memory module slot cover.8Place the screw and the cover in a safe place so that you can retrieve them later.Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems.9If replacing an existing memory module, remove this memory module by performing steps 2-3 of “Removing a memory module” on page 48.10 Carefully remove the new memory module from its antistatic packaging, without touching its connector.11 Locate the empty memory module slot on the underside of the computer. Back of computer
45Getting StartedAdding memory (optional)12 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket.(Sample Illustration) Aligning the memory module with the socket13 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer).(Sample Illustration) Inserting the memory module into the socketlatchlatchkeynotchconnector
46 Getting StartedAdding memory (optional)14 Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 13-14.(Sample Illustration) Pressing down on the memory moduleDo not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. (Sample Illustration) Inserting the memory module into the slot15 Replace the memory module slot cover and secure it using the screw.latchlatchMemory slotFront of computer
47Getting StartedAdding memory (optional)16 Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 109.17 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater. ❖ Never cover or block the air vents including those located at the base of the computer. ❖ Always operate your computer on a hard flat surface. Using your computer on a carpet or other soft material can block the vents located at the base of the computer.Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.18 Reconnect the cables.19 Restart the computer.TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module.If you are adding extra memory after setting up the computer, verify that the computer has recognized it correctly as described in “Checking total memory” on page 50.
48 Getting StartedAdding memory (optional)Removing a memory moduleIf you need to remove a memory module:1Complete steps 1–8 in “Installing a memory module” on page 42 to shut down the computer and open the memory module slot cover.Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of the above cases, the Sleep configuration will not be saved.The following screen may appear when you turn on the power: If “Start Windows® Normally” is highlighted, then press Enter.If one of the Safe Mode options is highlighted, it is best to press Enter to go into Safe Mode, then shut down and restart the system, at which time Windows® should boot back up normally.When Safe Mode is suggested, this could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support.2Pull the latches away from the memory module.The memory module pops up slightly.NOTE
49Getting StartedAdding memory (optional)3Gently lift the memory module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module4Replace the memory module slot cover and secure it using the screw.5Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 109.6Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater. ❖ Never cover or block the air vents including those located at the base of the computer. ❖ Always operate your computer on a hard flat surface. Using your computer on a carpet or other soft material can block the vents located at the base of the computer.Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.Memory slotFront of computer
50 Getting StartedRecovering the Internal Storage Drive7Reconnect the cables.8Restart the computer.TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.Checking total memoryWhen you add or remove a memory module, you can check that the computer has recognized the change. To do this:❖Click Start, Control Panel, System and Security, and then System.The System window appears. Installed memory (RAM) is displayed below the System heading.If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps 1-8 in “Installing a memory module” on page 42), and then check that the module is inserted completely into the socket and lined up squarely with the socket latches.From time to time, Windows® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perform the action, click Continue; otherwise, click Cancel. If unsure, cancel and try again.Recovering the Internal Storage DriveTo purchase an optional external writable optical drive or a USB Flash drive, visit the Toshiba Web site at accessories.toshiba.com.Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary. NOTENOTE
51Getting StartedRecovering the Internal Storage DriveThe following internal storage drive recovery options are available:A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly recommended that you create recovery DVDs/media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery DVDs/media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery DVDs/media. It is strongly recommended that you create recovery DVDs/media before using your system for the first time. See “Creating recovery DVDs/media” on page 59 and “Restoring from recovery DVDs/media” on page 62.Recovery option DescriptionRecover to out-of-box state This option restores the original factory image to your internal storage drive, returning your computer to its out-of-box state. (Recommended recovery method)See “Recovering to out-of-box state (recommended recovery method)” on page 52.Recover to a custom size partition This option allows you to specify a custom size for the C: partition and then restores your C: drive to its out-of-box state. Note: With this option, any changes you made to the C: drive and any other drive partitions you may have created are deleted.See “Recovering to a custom size partition” on page 54.Recover without changing the internal storage drive partitionsThis option recovers just your C: drive, leaving any other partitions you may have created (for example, a D: drive) intact.See “Recovering without changing the internal storage drive partitions” on page 57.
52 Getting StartedRecovering the Internal Storage Drive❖During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.❖The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See “Erasing the Internal Storage Drive” on page 64 for more information.❖When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows® Backup or another backup program. For more information, see "“Backing up your work” on page 95.Recovering to out-of-box state (recommended recovery method)Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery. For more information, see “Backing up your work” on page 95.During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.You can recover the original factory image (returning the computer to its out-of-box state) using the utilities stored on your computer’s internal storage drive or using recovery DVDs/media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from recovery DVDs/media” on page 62.To recover the original factory image using the utilities on your computer’s internal storage drive:1Make sure the computer is turned off.2Press and hold the 0 (zero) key on your keyboard while powering on the computer.NOTENOTE
53Getting StartedRecovering the Internal Storage Drive3A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Ye s to continue.(Sample Image) Warning screen4When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next.(Sample Image) Selecting a Process screen
54 Getting StartedRecovering the Internal Storage Drive5The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen6Click Next.A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work” on page 95).7Click Next to begin the recovery.When the process is complete, a message displays indicating that the internal storage drive has been recovered.8Press any key on the keyboard to restart the computer.Recovering to a custom size partition Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery. For more information, see “Backing up your work” on page 95.During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.NOTE
55Getting StartedRecovering the Internal Storage DriveThe “Recover to a custom size partition” option restores your C: drive to its out-of-box state, and allows you to specify the size for the C: partition. You can resize and recover the C: drive using the utilities stored on your computer’s internal storage drive or using recovery DVDs/media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from recovery DVDs/media” on page 62.To resize and recover the C: drive using the utilities on your computer’s internal storage drive:1Make sure the computer is turned off.2Press and hold the 0 (zero) key on your keyboard while powering on the computer.3A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Ye s to continue.(Sample Image) Warning screen4When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next.
56 Getting StartedRecovering the Internal Storage Drive(Sample Image) Selecting a Process screen5The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition.(Sample Image) Recovery of Factory Default Software screen6Use the on-screen arrow buttons in The size of drive C: field to set the partition size.
57Getting StartedRecovering the Internal Storage Drive7Click Next.A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work” on page 95).8Click Next to begin the recovery.When the process is complete, a message displays indicating that the C: drive has been recovered.9Press any key on the keyboard to restart the computer.Recovering without changing the internal storage drive partitionsRecovering without changing the internal storage drive partitions deletes all information stored on the C: drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 95). If you have created other partitions (for example, a D: drive), those partitions will remain intact and any information on them will not be affected.During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.You can recover the C: drive without affecting other partitions by either using the utilities stored on your computer’s internal storage drive or by using recovery DVDs/media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from recovery DVDs/media” on page 62.To recover using the utilities on your computer’s internal storage drive:1Make sure the computer is turned off.2Press and hold the 0 (zero) key on your keyboard while powering on the computer.NOTE
58 Getting StartedRecovering the Internal Storage Drive3A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten. Click Ye s to continue.(Sample Image) Warning screen4When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next.(Sample Image) Selecting a Process screen
59Getting StartedRecovering the Internal Storage Drive5The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions.(Sample Image) Recovery of Factory Default Software screen6Click Next.A confirmation message displays reminding you that all data on the C: drive will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work” on page 95).7Click Next to begin the recovery.When the process is complete, a message displays, indicating that the C: drive has been recovered.8Press any key on the keyboard to restart the computer.Creating recovery DVDs/mediaTo purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba Web site at accessories.toshiba.com.It is strongly recommended that you create recovery DVDs/media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery DVDs/media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery DVDs/media.NOTE
60 Getting StartedRecovering the Internal Storage DriveWhen you create recovery DVDs/media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recovery DVDs/media. You will need to separately back up the files you created; for more information, see “Backing up your work” on page 95.When you create recovery DVDs/media, the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer. The amount of space required for storing the recovery files varies by computer model. Follow the procedure below to determine how much space you will need for storing your system’s recovery files.If you want to copy the recovery files to DVDs, you will need an optical disc drive with the capability to write information to discs.To create recovery DVDs/media:1Click Start, All Programs, My Toshiba, and then Recovery Media Creator.The TOSHIBA Recovery Media Creator dialog box displays.(Sample Image) TOSHIBA Recovery Media Creator dialog boxNOTE
61Getting StartedRecovering the Internal Storage Drive2Select DVD or USB Flash from the drop-down lists next to “System Recovery Media” and “Application Discs”, depending on the type of external media you want to use.You cannot store your system’s applications on the same drive or disc/disc set where the rest of the system recovery files are stored. For example, you will need to store the applications on one USB flash drive and the system recovery files on another USB flash drive. Or, store the applications on DVD and the system recovery files on a USB flash drive, or vice versa.3Check the Information area of the dialog box to determine the number of DVDs you will need and/or the minimum amount of storage space required for copying your system’s recovery files to USB flash drive(s).4Do one of the following:❖If you are copying files to DVD, connect an optional external writable optical disc drive to your computer and insert a blank DVD into the drive.❖If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer.All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery DVDs/media. Be sure to save the information stored on your external media to another storage device before executing this procedure, or use blank media.5Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box.6Follow the on-screen prompts to complete the copy process.If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so that you will know in which order to insert the discs during recovery.For information on using the Recovery media you have created with the preceding steps, see “Restoring from recovery DVDs/media” on page 62.NOTENOTE
62 Getting StartedRecovering the Internal Storage DriveRestoring from recovery DVDs/mediaThe recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see "“Backing up your work” on page 95).During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.If you have created recovery DVDs/media for your system, you can restore your system from such media, if necessary. For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery DVDs/media. For instructions on creating recovery DVDs/media, see “Creating recovery DVDs/media” on page 59.With recovery media, you can:❖Recover to out-of-box state (recommended recovery method)❖Recover to a custom size partition❖Recover without changing the internal storage drive partitionsFor more information on these options, see “Recovering the Internal Storage Drive” on page 50.When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows® Backup or another backup program. For more information, see “Backing up your work” on page 95.To recover your internal storage drive from recovery DVDs/media:1Shut down and turn off your computer.NOTENOTE
63Getting StartedRecovering the Internal Storage Drive2Do one of the following:❖If your recovery files are on DVDs, insert the first recovery DVD into your optional external writable optical disc drive. Consult the documentation that came with your optical disc drive to learn how to load the DVD while the computer is powered off.❖If your recovery files are on a USB flash drive, connect the USB flash drive to your computer.3Turn on your computer. When the initial screen displays, press F12.The boot menu displays.4Using the arrow keys, select the DVD option or the USB Flash option, depending on which type of media you are using, and then press Enter.5A warning screen appears, stating that when the recovery is executed all data on your internal storage drive will be deleted and rewritten. Click Yes to continue.6When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and then click Next.7Select one of the following options:❖Recover to out-of-box state (recommended recovery method) —If you want to recover the original factory image❖Recover without changing the hard drive partitions—If you want to recover the C: partition only, leaving other partitions you have created intact❖Recover to a custom size partition—If you want to recover the C: drive to its out-of-box state and specify a custom size for the C: drive. Note: This option deletes all other partitions from the drive.8Follow the on-screen instructions to complete the recovery process.When the process is complete, a message displays indicating that the drive has been recovered.9Press any key on the keyboard to restart the computer.
64 Getting StartedErasing the Internal Storage DriveErasing the Internal Storage DriveErasing the internal storage drive will delete all data on the drive, including the partitions. Be sure to create recovery DVDs/media and back up your data to external media before erasing the internal storage drive.If you want to restore the internal storage drive, use one of the recovery options instead of erasing the drive. For more information, see “Recovering the Internal Storage Drive” on page 50.To delete all data and partitions from the internal storage drive:1Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs/media.❖To access the Recovery Wizard on your internal storage drive: Press and hold the 0 (zero) key while powering on the computer. Read the Warning screen that displays and then click Ye s to continue.❖To access the Recovery Wizard on your recovery DVDs/media: Turn off your computer. Insert the first recovery DVD into your optional external writable optical disc drive or connect the USB flash drive containing your recovery files to your computer, and then power on the computer. When the initial screen displays, press F12. Using the arrow keys, select the DVD or USB Flash option on the boot menu, depending on which type of media you are using, and then press Enter. Select Tos hiba Recovery Wizard, and then click Next.2Select Erase the hard disk and then click Next.3Choose one of the following options on the Erase the hard disk screen:❖Delete all data and partitions from the hard disk—This option deletes all of the data on the internal storage drive without overwriting the drive.NOTE
65Getting StartedChecking the internal storage drive operating status❖Delete all partitions and overwrite all sectors on the hard disk—This option deletes all data and then overwrites the entire internal storage drive for security purposes. This process may take several hours, depending on the size of your internal storage drive.(Sample Image) Erase the hard disk screen4Click Next.A confirmation message displays reminding you that all data on the internal storage drive will be lost. Be sure you have saved your work to external media (see “Backing up your work” on page 95) and created recovery DVDs/media (see “Creating recovery DVDs/media” on page 59) before proceeding.5Click Next to begin erasing the internal storage drive.When the process is complete, a message displays, indicating that the internal storage drive has been erased.6Press any key on the keyboard to restart the computer.Checking the internal storage drive operating statusAfter restoring your internal storage drive, you can check its status as follows:1Click Start.2Right-click Computer.3Select Manage.
66 Getting StartedUsing the TouchPad™4Click Disk Management.5Highlight the internal storage drive in the Volume list to display its status in the lower portion of the screen.Installing drivers and applicationsThe Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.To reinstall drivers and applications:1Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. 2Click Next.3Click the item you want to install.4Click Install.5Follow the on-screen prompts to complete the installation process.Using the TouchPad™Some of the TouchPad™ operations described in this section are only supported in certain applications.You can use the TouchPad™ (the small, touch-sensitive area in front of the keyboard) and the adjacent control buttons to:❖Move the pointer on the screen❖Select an item on the screen❖Open or activate an item on the screen ❖Scroll through a document or information ❖Zoom in for a close-up view ❖Zoom out to see more information at onceNOTE
67Getting StartedUsing the TouchPad™ (Sample Illustration) The TouchPad and associated control buttonsRefer to the table below for specific instructions on performing each operation.The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the TouchPad or move a mouse connected to your computer.To: Do the following: Example:Move the on-screen pointerSlide your finger across the TouchPad in the direction you want to move the pointer.To move the pointer a longer distance, slide your finger several times across the TouchPad in the preferred direction. (Sample Illustration)Pointer moves to the rightSelect an item 1Move the pointer to the item you want to select.2Do one of the following:❖Tap the TouchPad onceOR ❖Press and release the primary (left-hand) control button (Sample Illustration)Tap once to selectSecondary control buttonPrimary control buttonTouchPad™NOTE
68 Getting StartedUsing the TouchPad™Open or activate an item1Move the pointer to the item you want to open/activate.2Do one of the following:❖Tap the TouchPad twice in rapid successionOR❖Press and release the primary control button twice in rapid succession(Sample Illustration)Tap twice to openRight-click an item 1Move the pointer to the item you want to right-click.2Press and release the secondary control button.This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration)Click the secondary (right-hand) control buttonScroll vertically Slide your finger along the right edge of the TouchPad in the direction you want to scroll. Repeat to scroll a longer distance.(Sample Illustration)Vertical scrolling active areaScroll horizontally Slide your finger along the bottom edge of the TouchPad in the direction you want to scroll. Repeat to scroll a longer distance.(Sample Illustration)Horizontal scrolling active areaTo: Do the following: Example:
69Getting StartedUsing the TouchPad™Scroll continuously (Circular scrolling)1Begin scrolling vertically or horizontally by sliding your finger along the right or bottom edge of the TouchPad as described above.2Without lifting your finger from the TouchPad, start moving your finger in a circular motion on the TouchPad. 3To scroll in the opposite direction, reverse the direction of the circular motion.4To stop scrolling, lift your finger off of the TouchPad.(Sample Illustration)Circular scrolling (vertically)(Sample Illustration)Circular scrolling (horizontally)Zoom in/out To zoom in:❖Place two fingers close together on the TouchPad and then slide them apart.To zoom out:❖Place two fingers slightly apart on the TouchPad and then slide them together.(Sample Illustration)Zooming in(Sample Illustration)Zooming outTo: Do the following: Example:
70 Getting StartedUsing the TouchPad™Adjusting TouchPad™ settingsWhile you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following:❖Try adjusting your typing technique to avoid accidental contact with the TouchPad™. You may be inadvertently brushing the TouchPad with the heel of your hand as you type. Also, accidental light touches or taps on the TouchPad may select an item or text on the screen, and potentially the item or text may be replaced by the next character you type. ❖Temporarily disable the TouchPad, so that it does not respond to touch or button presses while you type. See “Disabling or enabling the TouchPad™” on page 70.❖Disable the tapping feature. If you disable tapping only, you can still use the TouchPad’s control buttons and move the pointer by sliding your finger on the TouchPad.❖Adjust the sensitivity of the TouchPad, so that it is less responsive to accidental light taps and lighter finger pressure.TouchPad setting options vary by computer model. The TouchPad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit www.support.toshiba.com, and enter the phrase “Mouse pointer jumps around as you type” into the Search field.Disabling or enabling the TouchPad™❖The TouchPad™ is enabled by default. To enable/disable the TouchPad, press Fn + F9. For more information, see “Disabling or enabling the TouchPad™” on page 188.Alternately, you can disable only the tapping feature. If you disable tapping only, you can still use the TouchPad’s control buttons and move the pointer by sliding your finger on the TouchPad. To disable tapping only, use the Mouse Properties option in the Windows Control Panel.NOTENOTE
71Getting StartedUsing external display devicesUsing external display devicesYour computer comes with a built-in display, but you can also connect an external display device via the RGB (monitor) port.Connecting an external monitor or projectorYou can easily attach an external monitor or projector to your computer if you need a larger screen. To do this:1Read the directions that came with the monitor to see if you first need to install new software.2Connect the monitor’s video cable to the RGB (monitor) port on the side of the computer.3Connect the device’s power cable to a live electrical outlet.4Turn on the external device.Your computer will automatically detect the external display device.In the future you can change the display settings by pressing Fn + F5, or by configuring the display properties settings.Directing the display output when you turn on the computerOnce you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. Some modes are only available with the appropriate device attached and turned on.The quickest way to change the display output settings is to use the display hot key (Fn + F5):1Press Fn and F5 simultaneously.NOTENOTE
72 Getting StartedUsing an external keyboard2While holding down Fn, press F5 repeatedly until the setting you want takes effect. Briefly pause each time you press the F5 key to allow time for the display to change.This hot key cycles through the settings in the following order (the last two options are available if an external monitor is connected):❖Built-in display only❖Built-in display and external monitor simultaneously❖External monitor only(Sample Image) Display options window3Release the Fn key.Adjusting the quality of the external displayTo obtain the best picture quality from your monitor (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.Using an external keyboardIf you prefer to use an external keyboard, you can attach oneto your computer. The computer’s USB ports support most USB-compatible keyboards.
73Getting StartedUsing a mouseUsing a mouseYou may want to use a mouse instead of the computer’s built-in TouchPad™. You can use a USB-compatible mouse.Connecting a printerYour printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly.Read the documentation that came with your printer. Follow the manufacturer’s instructions when connecting a printer.You can connect a USB-compatible printer to your computer through the USB ports. To determine if the printer is USB-compatible, check its documentation.To make the connection, you need a suitable USB cable which may come with your printer. If a USB cable was not included with your printer, you can purchase one from a computer or electronics store.If your printer supports Plug and Play, your computer may automatically recognize the printer; the printer is then ready for use. Refer to your printer documentation for further instructions.TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation.If your printer does not support Plug and Play, you can set up the printer as described in “Setting up a printer” on page 74.To connect a printer to your computer:1Connect the printer cable to the printer and then connect the other end to one of the computer’s USB ports.2Plug the printer’s power cable into a live AC outlet.NOTE
74 Getting StartedTurning off the computerSetting up a printerSome printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure.If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need to set up the printer once.1Click Start, Control Panel, Hardware and Sound, and then under Devices and Printers, click Add a printer.The Add Printer Wizard appears.(Sample Image) Add Printer Wizard2Follow the on-screen instructions to set up your printer.Turning off the computerPressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is being accessed, you may lose data or damage the disk/disc and/or drive.It is a good idea to turn off your computer when you are not using it for a while.If you are using the computer for the first time, leave the computer plugged into a power source (even though the computer is off) to fully charge the main battery.NOTE
75Getting StartedTurning off the computerOptions for turning off the computerDepending on the operating system installed, you have more than one option available for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages.❖Use the Shut down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer.You must turn off your computer in order to upgrade your computer’s internal hardware (such as memory). TECHNICAL NOTE: Before using the Shut down option to turn off your computer, save your files and make sure all disk/disc activity lights are off.If you change your mind and decide to continue working after all, wait a few seconds before turning the computer on again.❖Use the Sleep command to save your work, system settings, and current state of the desktop to memory, so that when you turn on the computer again, you will quickly and automatically return to where you left off. Hibernation modeHibernation mode shuts the computer down completely, but it first saves the current state of the computer to the internal storage drive. Since Hibernation mode does not require power to maintain the saved information, system settings are retained indefinitely. Factors to consider when choosing Hibernation:❖While in Hibernation mode, the computer uses no main battery power.❖Because the state of the system is stored to the internal storage drive, no data is lost if the main battery discharges.❖Restarting from Hibernation takes less time and consumes less main battery power than restarting after turning off the computer using the Shut down command.❖Restarting from Hibernation takes a little more time and consumes more main battery power than restarting from Sleep.❖When starting up again, the computer returns to the state in which you left it, including all open programs and files you were using.
76 Getting StartedTurning off the computerFor information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page 79.Sleep modeThe Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.After your computer sleeps for an extended period of time, the Windows® operating system may save any open documents and programs to your internal storage drive, and then shuts down the computer.Factors to consider when choosing Sleep:❖While in Sleep mode, the computer uses some main battery power.❖Because the state of the system is stored in memory, you will lose data if the main battery discharges completely while the computer is in Sleep mode.❖Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands.❖When starting up again, the computer returns to the mode in which you left it, including all open programs and files you were using.❖If the battery charge becomes critically low, the computer will try to enter Hibernation mode.If you power down using the Sleep command and the main battery discharges fully, your unsaved information will be lost. Be sure to save your work first.For information on using Sleep, see “Using and configuring Sleep mode” on page 81.NOTE
77Getting StartedTurning off the computerUsing the Shut down commandThe Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer.To turn off your computer using the Shut down command:1Click Start. (Sample Image) Shut down button2Click the Shut down button in the lower-right corner of the Start menu.The computer closes all open programs, shuts down the operating system, and then turns off.Turning off the computer more quicklyYou can also turn off the computer by pressing the power button.To use this method, you first need to activate it using the Power Options feature. By default, pressing your computer’s power button puts the computer into Sleep mode.1Click Start, Control Panel, System and Security, and then Power Options.The Power Options window appears.Shut down buttonStart button
78 Getting StartedTurning off the computer2Click Change plan settings under the power plan to be customized.The Edit Plan Settings window appears.(Sample Image) Edit Plan Settings screen3Click Change advanced power settings.The Advanced settings tab of the Power Options window appears.4Double-click Power buttons and lid to display the actions that you can configure.(Sample Image) Advanced settings tab of Power Options screen
79Getting StartedTurning off the computer5Select the options you want from the drop-down lists.These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel. ❖Power button action Set this option to Shut down if you want the computer to shut down when you close the display panel.6Click Apply.7Click OK.Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set.Restarting your computerTo start the computer up again, press the power button until the ON/OFF light glows green.If you turn off the computer by closing the display panel, you can start it again by opening the display panel.Using and configuring Hibernation modeTo turn off the computer using the Hibernation command:1Click Start, and then click the arrow next to the Shut down button in the lower-right corner of the Start menu. (Sample Image) Shut down menuNOTEArrowHibernateStart button
80 Getting StartedTurning off the computer2Click Hibernate in the pop-up menu.The computer saves the state of all open programs and files, turns off the display, and then turns off.Configuring Hibernation mode optionsYou can place the computer into Hibernation mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Hibernation mode.To use any of these methods, you first need to enable them using the Power Options feature.1Click Start, Control Panel, System and Security, and then Power Options.The Power Options window appears.2Click Change plan settings under the power plan to be customized.The Edit Plan Settings window appears.3Click Change advanced power settings.The Advanced settings tab of the Power Options window appears.4Double-click Power buttons and lid to display the actions that you can configure.(Sample Image) Advanced settings tab of Power Options screen5Select Hibernate for the options you want.
81Getting StartedTurning off the computerThese options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.❖Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel. ❖Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button. 6Click Apply.7Click OK.Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set.Starting again from Hibernation modeTo start up the computer from Hibernation mode, press the power button until the ON/OFF light glows green. The computer returns to the screen(s) you were using.If you put the computer in Hibernation mode by closing the display panel, you can start it again by opening the display panel.Using and configuring Sleep modeTo turn off the computer using the Sleep command:1Click Start, and then click the arrow next to the Shut down button in the lower-right corner of the Start menu. (Sample Image) Shut down menu NOTEArrowSleepStart button
82 Getting StartedTurning off the computer2Click Sleep in the pop-up menu.The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The ON/OFF light blinks amber indicating the computer is in Sleep mode.Configuring Sleep mode optionsYou can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode. To use any of these methods, you first need to enable them using the Power Options feature.1Click Start, Control Panel, System and Security, and then Power Options.The Power Options window appears.2Click Change plan settings under the power plan to be customized.The Edit Plan Settings window appears.(Sample Image) Edit Plan Settings screen3To change the amount of time after which the computer enters Sleep mode:❖Under Put the computer to sleep, select the desired amount of time in both the On battery and Plugged in categories. ❖To disable the computer from automatically entering Sleep mode, select Never.
83Getting StartedTurning off the computer4Click Change advanced power settings.The Advanced settings tab of the Power Options window appears.5Double-click Power buttons and lid to display the actions that you can configure.(Sample Image) Advanced settings tab of Power Options screen6Select Sleep for the options you want.These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.❖Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel. ❖Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button. 7Click Apply.8Click OK.Once the computer is configured, you can place it into Sleep mode by either pressing the power button or closing the display panel, depending on the Sleep options set.NOTE
84 Getting StartedCustomizing your computer’s settingsStarting again from Sleep modeTo start up the computer from Sleep mode, press the power button until the ON/OFF light glows green. The computer returns to the screen(s) you were using.If you place the computer in Sleep mode by closing the display panel, you can start it again by opening the display panel.Closing the display panelAfter you have turned off the computer, close the display panel to keep dust and dirt out of the computer. Customizing your computer’s settingsThere are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details.You may also wish to customize your power usage settings. For more information, see “Power Plans” on page 105. There are additional custom settings you can choose. See “Utilities” on page 123.Caring for your computerThis section gives tips on cleaning and moving your computer. For information about taking care of your computer’s battery, see “Taking care of your battery” on page 110.Please handle your computer carefully to avoid scratching or damaging the surface.Cleaning the computerKeep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and other openings. Never spray cleaner directly onto the computer and/or display. Never use harsh or caustic chemical products to clean the computer.To keep your computer clean, gently wipe the display panel and exterior case with a lightly dampened cloth.NOTE
85Getting StartedCaring for your computerMoving the computerBefore moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical drive indicator lights stop glowing) and all external peripheral cables are disconnected.Do not pick up the computer by its display panel or by the back. Doing so could damage the system.Using a computer lockYou may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com.(Sample Illustration) Computer lock cableTo secure the computer:1Wrap the cable through or around some part of a heavy object.Make sure there is no way for a potential thief to slip the cable off the object.2Pass the locking end through the loop.3Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device.The computer is now securely locked.(Sample Illustration) Attaching security lock cable
86Chapter 2Learning the BasicsThis chapter gives some computing tips and provides important information about basic features.Computing tips❖Save your work frequently.Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.See “Saving your work” on page 93 for further information.HINT: Some programs have an automatic save feature that can be activated. This feature saves your file to the internal storage drive at preset intervals. See your software documentation for details.
87Learning the BasicsUsing the keyboard❖Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place.It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the Windows® operating system” on page 168.❖Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖Scan all new files for viruses.This precaution is especially important for files you receive via external storage media, email, or download from the Internet. ❖Take frequent breaks to avoid repetitive-motion injuries and eyestrain.❖Do not turn off the computer if a drive indicator light indicates a drive is active.Turning off the computer while it is reading from or writing to a disk may damage the disk, the drive, or both.The Windows® operating system records information, such as your desktop setup, during its shutdown procedure. If you do not let the Windows® operating system shut down normally, details such as new icon positions may be lost.Using the keyboardYour computer’s keyboard contains character keys, control keys, function keys, and special Windows® keys, providing all the functionality of a full-size keyboard.(Sample Illustration) KeyboardNOTE
88 Learning the BasicsUsing the keyboardCharacter keys Typing with the character keys is very much like typing on a typewriter, except that: ❖The space bar creates a space character instead of just passing over an area of the page.❖The lowercase letter l (el) and the number 1 are not interchangeable.❖The uppercase letter O and the number 0 are not interchangeable.Making your keyboard emulate a full-size keyboardAlthough your computer’s keyboard layout is compatible with a standard full-size keyboard, it includes fewer keys. A standard full-size keyboard includes two Enter, Ctrl, and Alt keys; editing keys; cursor positioning keys; and a numeric keypad. Your computer’s keyboard includes only one Enter key. Most of the time, this does not matter. However, some programs assign separate functions to the regular and numeric pad Enter keys on the full-sized keyboard. Using the Fn key, you can simulate the separate key, as follows: Press Fn and Enter simultaneously to simulate the Enter key on the numeric pad of the enhanced keyboard. Pressing the Fn key simultaneously in combination with one of the specially marked keys allows you to emulate a full-size keyboard. Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl, Fn, and Alt keys do different things depending on the program you are using. For more information, see your program documentation.Function keysThe function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys
89Learning the BasicsUsing the keyboardF1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn+F9 turns the TouchPad™ ON/OFF. For more information, see “Hot key functions” on page 180. Special Windows® keys (Sample Illustration) Special Windows® keys Your computer’s keyboard has one key and one button that have special functions in Windows®: ❖Windows® button—Opens the Start menu❖Application key—Has a similar function as the secondary mouse buttonOverlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.(Sample Illustration) Numeric and cursor control overlayApplication keyWindows® button
90 Learning the BasicsStarting a programUsing the overlay to type numeric dataThe keys with the numbers on their right front are the numeric overlay keys. To turn the numeric overlay on, press Fn and F11 simultaneously. The numeric overlay light on the system indicator panel glows when the numeric overlay is on.To disable the numeric overlay, hold down the Fn key and press F11 again. The numeric overlay light on the system indicator panel goes out.Using the overlay for cursor controlThe keys with the gray arrows and symbols on their left front are the cursor control overlay keys. To turn the cursor control overlay on, press Fn and F10 simultaneously. The cursor control overlay light on the system indicator panel glows when the cursor control overlay is on.To disable the cursor control overlay, hold down the Fn key and press F10 again. The cursor control overlay light on the system indicator panel goes out. Starting a programThe easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer.If you prefer to open the program first, you have four options. You can:❖Double-click the icon for the program on your desktop❖Use the Start menu❖Use Windows® Explorer to locate the program file❖Use the Search programs and files field in the Start menuThe next three sections explain how to start a program from the Start menu, Windows® Explorer, and the Search programs and files field.
91Learning the BasicsStarting a programStarting a program from the Start menuWhen you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program as an example:1Click Start, and then All Programs.The Windows® operating system displays the All Programs menu, which lists programs and program groups. If your program is listed, go to step 3, otherwise, continue with step 2.If you pause with your mouse on All Programs, it will open it up. You may need to scroll up or down to see the complete list.2Click the program group, in this example, Accessories.The Accessories menu is displayed.3Click the program, in this example, WordPad.WordPad opens.To close the program, click the Close button in the upper-right corner of the program’s window.Starting a program from Windows® ExplorerIf a program is not listed in the All Programs menu, you can start it from Windows® Explorer. Windows® Explorer gives you a view of your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe). This example opens WordPad using Windows® Explorer.If you pause with your mouse on All Programs, it will open it up. You may need to scroll up or down to see the complete list.1Click the Windows Explorer icon on the taskbar. 2In the left part of the window, double-click Computer to expand the window.3In the left part of the window, click the internal storage drive (C:) line.NOTENOTE
92 Learning the BasicsStarting a program4In the right part of the window, double-click the folder containing the program, in this case Program Files.Windows® Explorer shows the contents of the Program Files folder on the right side of the window. 5In the right part of the window, double-click Windows NT.6In the right part of the window, double-click Accessories.Windows® Explorer shows the contents of the Accessories folder on the right side of the window.7In the right part of the window, double-click wordpad.The operating system opens WordPad.To close the program, click the Close button in the upper-right corner of the program’s window.Starting a program using the Search programs and files fieldThis example uses the Start menu’s Search programs and files field to start WordPad:1Click Start to display the Start menu.The Search programs and files field appears at the bottom of the Start menu. (Sample Image) Search programs and files field in Start menu2Start typing the program’s name (wordpad) in the Search programs and files field.As you type, all matching files and programs are displayed in a separate window.3In the search results window, click WordPad under Programs.Search programs and files field
93Learning the BasicsSaving your workSaving your workBefore you turn off the computer using the Shut down command, save your work on the internal storage drive, diskette, flash media, or optical disc. This is one of the most important rules of computing.When you turn off the computer using the Sleep or Hibernate commands, your work should be there when you resume. Many programs offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature.Saving files1Click on the arrow in the upper-left corner of your Windows®-based application to display the drop-down menu, and then click Save.If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.Use this dialog box to specify where to store the document and to give it a file name.(Sample Image) Save As dialog box2Choose the drive and folder where you want your file to be stored.3Type a file name, then click Save.
94 Learning the BasicsPrinting your workFile namesThe Windows® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters.You may use all the letters, numbers, and other characters on the keyboard, except for these characters: \ / ? : * " > < |. File names are not case-sensitive.Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft® Word saves files with a .doc/.docx extension. Any file name with an extension of “.doc/.docx” is assumed to be a Microsoft® Word file. Creating your own extension is usually unwise, since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly.TECHNICAL NOTE: By default, the Windows® operating system does not show file extensions. For information on showing or hiding file extensions, see your Windows® online Help.Printing your workEnsure the operating system is set up for your printer as described in “Setting up a printer” on page 74.HINT: You only need to set up the printer the first time you connect it. If you use more than one printer or are changing printers, you will need to set up the Windows® operating system to run with the additional printer(s).To print a file:1If your printer is not on, turn it on now.
95Learning the BasicsBacking up your work2Click on the arrow in the upper-left corner of your Windows®-based application to display the drop-down menu, and then click Print.The program displays a Print dialog box.(Sample Image) Print dialog box3Specify the print parameters. For example, the range of pages and number of copies to print.4Click Print.Backing up your workBack up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, USB Flash drives, external storage media, or to a network, if available.To back up several files at one time, use the Microsoft® Windows® Backup program preinstalled on the computer’s internal storage drive. Also see “Backing up your data or your entire computer with the Windows® operating system” on page 169.HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs or USB Flash drives. You may prefer to use a high-capacity backup system, such as an external hard drive.Small files can be backed up on diskettes if an optional external diskette drive is available.
96 Learning the BasicsToshiba’s online resourcesRestoring your workTo restore information from your backup media to your internal storage drive, use the Restore option in the Windows® Backup and Restore program. Look in the online Help or your operating system documentation for information on restoring files.(Sample Image) Backup and Restore screenTECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive. Make sure the backup version is the one you want before overwriting the existing file.Toshiba’s online resourcesToshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see “Contacting Toshiba” on page 173.
97Chapter 3Mobile ComputingThis chapter covers all aspects of using your computer while traveling.Toshiba’s energy-saver designYour computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.Running the computer on battery powerThe computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet. You can recharge it many times.
98 Mobile ComputingRunning the computer on battery powerBattery NoticeBattery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system’s battery life under any conditions other than the specific test settings. Recharge time varies depending on usage. Battery may not charge while the computer is consuming full power. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.To ensure that the battery maintains its maximum capacity, operate the computer on battery power at least once a month. The Lithium-Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time. However, for better accuracy of the battery meter, it is helpful to fully discharge the battery periodically. Please see “Maintaining your battery” on page 111 for procedures. If the computer is continuously operated on AC power, either through an AC adaptor or a port replicator (if applicable to your system), for an extended period (more than a month), the battery may fail to retain a charge. This may shorten the life of the battery, and may cause the battery meter to be inaccurate.For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power. For more information about Windows® power plans, see “Power Plans” on page 105.The computer also has an internal real-time-clock (RTC) battery.The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information. It maintains this information for up to a month while the computer is turned off.NOTE
99Mobile ComputingCharging batteriesTECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on.Power managementYour computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center.Using additional batteriesIf you travel and need to use your computer for many hours without an AC power source, you may purchase a battery module for use in the computer, or carry additional charged battery packs with you.For more information on batteries and accessories, see accessories.toshiba.com.Charging batteriesThe battery needs to be charged before you can use it to power the computer.Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery.Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.Battery charge time may vary depending on the applications, power management settings, and features used.NOTE
100 Mobile ComputingCharging batteriesCharging the main batteryTo charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off.TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge.The battery may not start charging immediately under the following conditions:❖The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius).❖The battery is almost completely discharged. Leave the power connected and the battery should begin charging after a few minutes.HINT: Once the battery is fully charged, we recommend that you operate your computer on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity.Charging the RTC batteryYour computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer’s configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off.The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary by computer model.Depending on your system, the RTC battery may only charge while the computer is turned on.NOTE
101Mobile ComputingMonitoring main battery powerTo recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours.It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to reset the real-time clock.The computer can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored.Monitoring main battery powerThe computer’s main battery light gives you an indication of the main battery’s current charge.❖Glows amber while the main battery is being charged (AC adaptor connected).❖Glows green when the main battery is fully charged.❖Is unlit when the battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet.Battery life and charge time may vary, depending upon power management settings, applications and features used.❖Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor.If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply.Disconnect the AC power cord/cable and remove the battery pack. See “Changing the main battery” on page 107 for information on replacing the main battery.NOTENOTENOTE
102 Mobile ComputingMonitoring main battery powerHINT: Be careful not to confuse the battery light ( ) with the ON/OFF light ( ).When the ON/OFF light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command). (Sample Illustration) Power and battery light locationsPowerbuttonSystem indicator lights*Available on certain modelsWireless indicator lightAC power lightInternal storage drive lightMemory card reader lightWireless WAN/3G* ON/OFF lightBattery lightCursor controloverlay lightNumericoverlay light
103Mobile ComputingMonitoring main battery powerDetermining remaining battery powerWait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.Move the pointer over the power icon in the notification area, see “Finding your way around the desktop” on page 115 for more information on the notification area. A pop-up message displays the remaining battery power as a percentage.With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power the computer for as long as a new battery, even when both are fully charged.TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit.The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.What to do when the main battery runs low When the main battery runs low you can:❖Plug the computer into an external power source and recharge the main battery❖Place the computer into Hibernation mode and replace the main battery with a charged spare (not included with your computer)❖Save your work and turn off the computerIf you do not manage to do any of these things before the main battery completely runs out of power, the computer automatically enters Hibernation mode and turns itself off. Hibernation mode keeps track of where you were, so that when you turn on the power again, you can continue where you left off. If you have Hibernation mode enabled (the default), the computer copies the details of your open programs and files to the internal storage drive before shutting down. For more information on using Hibernation, see “Hibernation mode” on page 75.NOTE
104 Mobile ComputingMonitoring main battery powerSetting battery notificationsYou can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely power down when the notification goes off.To change the default notification settings:1Click Start, Control Panel, System and Security, and then Power Options.The Power Options window appears.2Click Change plan settings under the power plan to be customized.The Edit Plan Settings window appears.3Click Change advanced power settings.The Advanced settings tab of the Power Options window appears.4Double-click Battery to display the battery options.(Sample Image) Advanced settings tab of Power Options screen5Configure the alarm settings to suit your needs.Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as:❖How the computer is configured
105Mobile ComputingMonitoring main battery power❖How much you use the internal storage drive or other optional devices❖Where you are using the computer, since operating time decreases at low temperaturesThere are various ways in which you can conserve power and extend the operating time of your battery:❖Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again❖Use the Windows® power-saving option plansThese power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery.Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.The following sections describe how to choose a Power Plan and discuss each power-saving option.Power PlansYou can choose a predefined Power Plan or select your own combination of power options. To do this:1Click Start, Control Panel, System and Security, and then Power Options. The Windows® Power Options window appears.(Sample Image) Windows® Power Options window
106 Mobile ComputingMonitoring main battery power2Select an appropriate plan for your work environment or create your own custom plan.3Click Create a power plan in the left pane to set up a new plan.To edit a plan or to edit advanced settings, continue to the following steps:4Click Change plan settings to choose the plan you want to edit.This screen allows you to change basic settings.5Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc.You can click on the plus signs to expand each item and to see what settings are available for each item.6Click OK to save the plan changes you have performed.By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited. The eco plan is the best used for maximum battery time. The Balanced plan is a compromise between battery time and performance. Using a hot key to set the Power PlanYou may use a hot key to set the Power Plan.To set the Power Plan: 1Press Fn and F2 simultaneously to display the Power Plan hot key card. (Sample Image) Power Plan hot key card2While continuing to press Fn, press F2 until you select the desired Power Plan.The Power Plan options are: eco and Balanced.
107Mobile ComputingUsing the TOSHIBA eco power plan3Release the Fn key.The hot key card disappears. You are now in the selected mode.Using the TOSHIBA eco power planThis computer is equipped with the Toshiba eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the eco power plan, see “Power Plans” on page 105.The Toshiba eco utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To learn how to access the utility, see “TOSHIBA eco Utility™” on page 145.For more information on the Toshiba eco power plan, see the Help file in the TOSHIBA eco Utility™ window.Changing the main batteryWhen your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery.Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or fire, and could also damage the battery pack and computer.❖Never expose a battery pack to abnormal shock, vibration or pressure. The battery pack's internal protective device could fail, causing it to overheat or ignite, resulting in caustic liquid leakage, or explosion or fire, possibly resulting in death or serious injury.TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery.
108 Mobile ComputingChanging the main batteryRemoving the battery from the computerTo remove the battery:1Save your work.2Turn off the computer or place it in Hibernation mode according to the instructions in “Using and configuring Hibernation mode” on page 79.3Unplug and remove any cables connected to the computer, including the AC adaptor.4Close the display panel and turn the computer upside down.5Slide the battery release lock to the unlocked position.(Sample Illustration) Unlocking the battery release lock6Slide the battery release latch to release the battery.7Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery
109Mobile ComputingChanging the main batteryIf the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible short circuit, fire or electric shock. Failure to do so could possibly result in serious injury.Inserting a charged batteryTo insert a battery:1Wipe the terminals of the charged battery with a clean cloth to ensure a good connection.2Insert the charged battery into the slot until the latch clicks.The battery pack has been designed so that you cannot install it with reverse polarity.If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position.(Sample Illustration) Inserting the battery
110 Mobile ComputingTaking care of your battery3Slide the battery release lock to the locked position.(Sample Illustration) Locking the battery release lock4Turn the computer right side up.5Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 108.6Restart the computer.Taking care of your batteryThe following sections offer tips on how to take care of your battery and prolong its life.Safety precautions❖If the battery pack produces an odor, overheats or changes color or shape while it is being used or charged, turn off the computer’s power immediately and disconnect the power cord/cable from the power socket. Carefully remove the battery pack from the computer.❖Do not try to disassemble a battery pack.❖Do not overcharge or reverse charge a battery. Overcharging will shorten its life, and reverse charging could damage it.❖Avoid touching the metal terminals of the battery with another metal object. Short-circuiting the battery can cause it to overheat and may cause damage to the battery or the computer.❖Do not incinerate a spent battery, as this could cause it to explode and release caustic liquid.❖If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery.
111Mobile ComputingTaking care of your battery❖To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com.❖A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse polarity. ❖Charge the battery only in the computer or in a battery charger designated as an approved option.❖When you install the battery pack, you should hear a click when it is seated properly.❖Do not expose the battery pack to fire. The battery pack could explode.Maintaining your batteryFully discharging your battery pack will allow better accuracy of the battery meter.To fully discharge your battery pack:❖Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps below:1Turn off the computer’s power.2Disconnect the AC adaptor and turn on the computer’s power. If it does not turn on, go to step 4.3Operate the computer on battery power for five minutes. If the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged. If the battery light flashes or there is some other warning to indicate a low battery, go to step 4.4Connect the AC adaptor to the computer and the power cord/cable to a power outlet. The DC-IN or AC power-light should glow green, and the battery light should glow amber to indicate that the battery pack is being charged. If the DC-IN or AC power-light indicator does not glow, power is not being supplied. Check the connections for the AC adaptor and power cord/cable.5Charge the battery pack until the battery light glows green. ❖If you have extra battery packs, rotate their use.❖If you will not be using the system for an extended period, more than one month, remove the battery pack.
112 Mobile ComputingDisposing of used batteries❖If you are not going to use the computer for more than eight hours, disconnect the AC adaptor.❖Store spare battery packs in a cool dry place out of direct sunlight.Disposing of used batteriesThe life of a battery pack depends on usage. When the battery pack needs replacing, the main battery light flashes amber shortly after you have fully recharged the battery. You must discard a battery if it becomes damaged.Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven). Heat can cause a battery pack to explode and/or release caustic liquid, both which may possibly cause serious injury.Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible short circuit, fire or electric shock. Failure to do so could possibly result in serious injury.Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture, possibly resulting in serious injury.After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them. Under certain applicable laws and regulations, it may be illegal to dispose of old batteries by placing them in the trash.Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly. If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777.In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, please visit www.laptops.toshiba.com/green.
113Mobile ComputingTraveling tipsToshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a program of the Rechargeable Battery Recycling Corporation. For more information and for drop-off locations, visit www.rbrc.org or call 1-800-822-8837.Notice regarding CR coin cell batteries, applicable to California, U.S.A. only:Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/Traveling tipsThe environmental precautions listed in “Getting comfortable with your computer” on page 32, also apply while traveling.❖Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust.❖Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba’s Web site at accessories.toshiba.com.TECHNICAL NOTE: When traveling by air, you may be required to pass your computer through airport security equipment. The X-ray equipment will not harm your computer.Before using your computer aboard an aircraft, make sure the Wireless antenna is set to OFF if your computer has wireless LAN capability.To enable or disable wireless communication, use the Hot Key Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on page 176.NOTENOTE
114Chapter 4Exploring Your Computer’s FeaturesIn this chapter, you will explore some of the special features of your computer.Exploring the desktopThe desktop is the launching pad for everything you can do in the Windows® operating system. You can use its features to start programs, find documents, set up system components, and perform most other computing tasks.HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in the functionality of your system.
115Exploring Your Computer’s FeaturesExploring the desktopFinding your way around the desktopYour computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern.(Sample Image) Windows® operating system desktopIconsAn icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area.You may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin.Start button TaskbarIconsNotification area
116 Exploring Your Computer’s FeaturesExploring the desktop❖TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows® will prompt you to either permanently delete the file(s) or cancel the deletion.❖If you delete a file (of any size) from a diskette or flash media, it does not go into the Recycle Bin. The file is permanently deleted.❖Permanently deleted files cannot be recovered from the Recycle Bin. For more information on the Recycle Bin, see Windows® online Help.If you place the pointer over an icon, a popup description of the file contents appears.Your desktop may contain other icons depending on your configuration. See Windows® online Help for more specific information on each icon and how to use it.Start buttonYou use the Start button to: ❖Start programs ❖Open documents ❖Adjust system settings ❖Find files ❖Access Windows® Help and Support❖Suspend system activity and shut down the computer Whenever a procedure in this User’s Guide instructs you to click Start, it means that you should click the Start button.TaskbarEach time you open a program, a button associated with that program appears on the taskbar. With some programs, a button appears on the taskbar for each document or window you open. You can use these buttons to quickly switch between the programs or windows.NOTENOTE
117Exploring Your Computer’s FeaturesSetting up for communicationsTo make a program or window the currently active one, click the associated taskbar button.Notification areaThe notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short description of the task appears.Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume.To activate a specific task, click the appropriate notification area icon.Setting up for communicationsTo connect to the Internet, or use an online service, you need:❖A browser or communications program ❖An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖A way to connect to the ISP (for example Wi-Fi®/LAN, etc.) Using Wireless LAN connectivityWireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited.Your system comes with a LAN module. This is a technology that expands wireless communication beyond networking equipment, and can connect many different kinds of electronic devices without the need for cables.For information on how to set up a wireless connection, refer to your wireless networking device documentation or your network administrator.To turn your wireless communication ON/OFF, press Fn + F8.To enable or disable wireless communication, use the Hot Key Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on page 176.NOTENOTE
118 Exploring Your Computer’s FeaturesExploring audio featuresWhen the Wireless antenna is ON, the wireless indicator light will be lit.For help with common Wi-Fi® networking problems, see “Wireless networking problems” on page 165.Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports. Accessing a networkTo access a network, connect an Ethernet cable to the Network port (RJ45) on your computer. For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi® access. If your computer has Wi-Fi®, ask them for help when connecting to their Wi-Fi® network.Exploring audio featuresYou can use your computer to record sounds using the computer’s internal microphone or an optional external microphone. You can listen to sound files using the built-in speakers, headphones, or external speakers.Recording soundsYou may record sounds using the computer’s internal microphone or by connecting an optional external microphone.Using a microphone1If you want to use an external microphone, connect it to the computer.2Click Start, All Programs, Accessories, and then Sound Recorder.(Sample Image) Sound Recorder screenNOTEStart Recording/Stop Recording button
119Exploring Your Computer’s FeaturesExploring audio features3Click the Start Recording button.4Speak normally into the microphone. For better sound quality, you may need to speak closer to the internal microphone.5When you have finished recording, click the Stop Recording button.The Save As dialog box appears.6To save the file, type a file name, and then click Save.Using external speakers or headphonesYour computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers.Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing.TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer.To play back sound files through external speakers or headphones:1Locate the headphone jack on the computer.2Using any necessary adapters, plug the cable from the headphones or external speakers into the headphone jack. The headphone jack requires a 16-ohm stereo mini connector.To adjust the volume:❖For external speakers, use the volume controls on each speaker.❖For headphones, use the computer’s volume control.NOTE
120 Exploring Your Computer’s FeaturesUsing the Web CameraUsing the Web CameraYour computer may come with a built-in Web Camera. With this Web Camera you can do the following:❖Take pictures and record videos with your computer❖Chat with others and have them see you while using instant messaging (IM) programs❖Have video conference callsTo email, instant message or video conference, you must be connected to the Internet.Depending on your computer model, the process of sending email, taking pictures or recording video messages may vary. The Web Camera software, by default, should already be running. The Web Camera indicator light glows when the Web Camera is active. For more information on the software, click Start, All Programs, TOSHIBA, Utilities, and then Web Camera Application Help.Using the Memory card readerThe Memory card reader supports the use of Secure Digital™ (SD™) and MMC® (MultiMediaCard®) media. These media can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc.To use a micro or mini SD card, an SD adapter is required.Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the Windows® operating system.NOTENOTE
121Exploring Your Computer’s FeaturesUsing the Memory card readerInserting memory mediaThe following instructions apply to all types of supported media devices.1Turn the media so that the contacts (metal areas) are face down.2Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory mediaWhen inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.Removing memory media1Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays Safe to Remove Hardware.If the computer has a spring-loaded adapter slot, see step 2; otherwise, skip to step 3.2Gently press the card inward to release it.The card pops out slightly.
122 Exploring Your Computer’s FeaturesUsing the Memory card reader3Grasp the card and pull it straight out. (Sample Illustration) Removing memory mediaDo not remove memory media while data is being written or read. Even when the Windows® message “copying...” disappears, writing to the media might still be in progress and your data could be destroyed. Wait for the indicator light to go out.
123Chapter 5UtilitiesYour computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter.The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.❖TOSHIBA Assist❖TOSHIBA Recovery Media Creator❖TOSHIBA Application Installer❖Supervisor password❖User password❖TOSHIBA PC Diagnostic Tool Utility❖TOSHIBA HDD Protection Utility❖Mouse Utility❖TOSHIBA Hardware Setup❖USB Sleep and Charge Utility❖TOSHIBA Zooming UtilityNOTE
124 UtilitiesTOSHIBA Assist❖TOSHIBA Accessibility❖TOSHIBA eco Utility™❖TOSHIBA Service Station❖TOSHIBA PC Health Monitor❖ConfigFree®TOSHIBA AssistThe TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings.To access TOSHIBA Assist, click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist.The TOSHIBA Assist window appears. (Sample Image) TOSHIBA Assist window
125UtilitiesTOSHIBA AssistThe TOSHIBA Assist offers four categories of options:❖Connect❖Secure❖Protect & Fix❖OptimizeConnectThe features available in this category are:❖ConfigFree® Connectivity Doctor❖Bluetooth® Settings (Sample Image) TOSHIBA Assist window – Connect tab
126 UtilitiesTOSHIBA AssistSecureThe features available in this category are:❖Supervisor password❖User password(Sample Image) TOSHIBA Assist window – Secure tab
127UtilitiesTOSHIBA AssistProtect & FixThe features available in this category are:❖TOSHIBA PC Diagnostic Tool Utility❖TOSHIBA HDD Protection Utility(Sample Image) TOSHIBA Assist window – Protect & Fix tab
128 UtilitiesTOSHIBA AssistOptimizeThe features available in this category are:❖Mouse Utility❖TOSHIBA Accessibility❖TOSHIBA Zooming Utility❖TOSHIBA Hardware Setup (Hardware Settings)❖TOSHIBA eco Utility™❖USB Sleep and Charge Utility (Sample Image) TOSHIBA Assist window – Optimize tab
129UtilitiesTOSHIBA Recovery Media CreatorTOSHIBA Recovery Media CreatorThe TOSHIBA Recovery Media Creator utility enables you to create recovery DVDs/media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery DVDs/media, see “Creating recovery DVDs/media” on page 59.
130 UtilitiesTOSHIBA Application InstallerTOSHIBA Application InstallerThe TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.To reinstall drivers and applications:1Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer.2Click Next. (Sample Image) TOSHIBA Application Installer screen3Click the item you want to install. (Sample Image) TOSHIBA Application Installer selection screen4Click Install, then follow the on-screen prompts to complete the installation process.
131UtilitiesSetting passwordsSetting passwordsSetting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again.TOSHIBA supports several types of passwords on your computer:❖An instant password—Secures your open programs and files when leaving the computer temporarily. You need to have created a password for your Windows® account to use an instant password.❖A power-on password—Prevents unauthorized users from starting the computer.❖A supervisor password—Prohibits unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup. This is useful if more than one person uses the computer. When setting up passwords, keep the following in mind:❖The user password can be set up under the supervisor password.❖The supervisor password must be set before the user password, or the user password must be deleted and then re-entered after the supervisor password is set.Using an instant passwordAn instant password secures your system with a single keystroke. Use this feature when you leave your desk for a few minutes and do not want to turn off the computer.To use an instant password, press Fn + F1. To unlock your system, press any key or touch the pointing device and the Windows® Logon screen will appear. Select your user name and enter your password, if any.NOTE
132 UtilitiesSetting passwordsUsing a supervisor passwordA supervisor password prevents other users from changing hardware configuration options.Setting a supervisor passwordIf you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it.TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.To set a supervisor password:1Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist.The TOSHIBA Assist window appears.2On the left side, click the Secure tab.3Click the Supervisor Password icon.The Supervisor Password tab of the TOSHIBA Password Utility window appears.(Sample Image) Supervisor Password tab4Click Registered.5Enter your password, and then enter it again to verify.
133UtilitiesSetting passwords6Click OK.The supervisor password utility dialog box appears.7Select Able to run HWSetup or Unable to run HWSetup and then Click OK.8Restart the system to complete the process.Deleting a supervisor passwordTo delete a supervisor password:1Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist.The TOSHIBA Assist window appears.2On the left side, click the Secure tab.3Click the Supervisor Password icon.The Supervisor Password tab of the TOSHIBA Password Utility window appears.4Click Not Registered.A pop-up screen appears asking for a password.5Enter the password, then click OK.6Click OK to exit.7Restart the system to complete the process.Using a user passwordA user password provides power-on password protection.Setting a user passwordIf you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it.TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
134 UtilitiesSetting passwordsTo register a password for the power-on password functions:1Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist.The TOSHIBA Assist window appears.2On the left side, click the Secure tab.3Click the User Password icon.4Click Registered.5Enter your password, and then enter it again to verify.6Click OK.7Click OK to exit.Deleting a user passwordTo cancel the power-on password function:1Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist.The TOSHIBA Assist window appears.2On the left side, click the Secure tab.3Click the User Password icon.4Click Not Registered.5Follow the on-screen instructions to remove the user password.
135UtilitiesTOSHIBA PC Diagnostic Tool UtilityTOSHIBA PC Diagnostic Tool UtilityThis utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem.To use the TOSHIBA PC Diagnostic Tool utility:1Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab of TOSHIBA Assist.The TOSHIBA PC Diagnostic Tool window appears.2Click the Diagnostic Tool tab. (Sample Image) TOSHIBA PC Diagnostic Tool window3Select the devices that you would like to test by clicking the check box that appears to the left of the device.Click the + (plus) and - (minus) symbols to expand and collapse the categories.4Click Start Diagnostics when you are ready to begin the tests.NOTENOTE
136 UtilitiesTOSHIBA HDD Protection UtilityTOSHIBA HDD Protection UtilityThe TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery power operation.To use the TOSHIBA HDD Protection utility:1Click Start, All Programs, TOSHIBA, Utilities, and then HDD Protection Settings, or click the HDD Protection icon in the Protect & Fix tab of TOSHIBA Assist.The TOSHIBA HDD Protection Properties window appears.(Sample Image) TOSHIBA HDD Protection Properties window2Select ON to enable HDD protection, or select OFF to disable HDD protection.3Set the battery and AC power detection levels as desired.4Click OK.
137UtilitiesMouse UtilityMouse Utility The Mouse utility allows you to change your pointing device or mouse settings.To access the Mouse utility:1Click Start, Control Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears.The settings you can change are divided into these categories:❖Buttons❖Pointers❖Pointer Options❖HardwareYou may see additional categories depending on your particular pointing device.2Adjust the settings as desired, then click OK.
138 UtilitiesTOSHIBA Hardware SetupTOSHIBA Hardware SetupTOSHIBA Hardware Setup is the TOSHIBA configuration management tool available through the Windows® operating system. To access it:❖Click Start, All Programs, TOSHIBA, Utilities, and then HWSetup, or click the TOSHIBA Hardware Settings icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA HWSetup screen appears.(Sample Image) TOSHIBA HWSetup screen – General tab optionsThe TOSHIBA HWSetup screen may have the following tabs:❖Boot Priority—Allows you to change the sequence in which your computer searches the drives for the operating systemYou can also manually choose the Boot Priority by pressing the power button to power on the computer, then quickly pressing the F12 key.
139UtilitiesTOSHIBA Hardware SetupSelect the boot device by pressing the arrow keys, then pressing the Enter key.Since the system is a quick-booting system, you must press the keys immediately after pressing the power button.❖Display—Allows you to change various default settings for the built-in displayWhen the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep mode, press Fn + F5. For more information, see “Directing the display output when you turn on the computer” on page 71.❖General—Allows you to view the current BIOS version or change certain settings back to their default values❖Keyboard—Allows you to access the wake-on keyboard function❖LAN—Allows you to set networking functions❖Password—Allows you to set a user password ❖USB—Allows you to enable or disable USB Legacy Emulation NOTENOTE
140 UtilitiesUSB Sleep and Charge UtilityUSB Sleep and Charge UtilityThis utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining battery capacity.Starting the USB Sleep and Charge UtilityTo start this utility, click Start, All Programs, TOSHIBA, Utilities, and then USB Sleep and Charge.USB Sleep and ChargeYour computer can supply USB bus power (DC 5V) to the USB port even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off). This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called “compatible port”).Compatible ports are USB ports that have the ( ) symbol icon. You can use the "USB Sleep and Charge function" to charge certain USB compatible external devices such as mobile phones or portable digital music players. However, the "USB Sleep and Charge function" may not work with certain external devices even if they are compliant with the USB specification. In those cases, power on the computer to charge the device.
141UtilitiesUSB Sleep and Charge Utility❖When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF.USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC 5V).As for the specifications of the external devices, please contact the device manufacturer or check the specifications of the external devices thoroughly before use.❖If USB Sleep and Charge is enabled, the computer’s battery will discharge during hibernation or when the computer is turned off. It is recommended that you connect the AC adaptor to the computer when enabling the USB Sleep and Charge function.❖Using the “USB Sleep and Charge function” to charge external devices will take longer than charging the devices with their own chargers.❖If an external device is connected to the compatible port when the AC adaptor is not connected to the computer, the battery of the computer will be depleted even when the power of the computer is turned OFF. As such, we recommend that you connect the AC adaptor to the computer when using the “USB Sleep and Charge function.”❖External devices connected to the USB bus power (DC 5V) function that interfaces with the power ON/OFF of the computer may always be in an operational state.❖When there is a current overflow of the external device connected to the compatible port, USB bus power (DC 5V) supply may be stopped for safety reasons.❖When "USB Sleep and Charge function" is set to Enabled, the "USB Wakeup function" does not work for compatible port.In that case, if there is a USB port that does not have the USB Sleep and Charge function-compatible icon ( ), attach the mouse or keyboard to it.The "USB Wakeup function" will now work, but the "USB Sleep and Charge function" will be disabled.Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag.NOTE
142 UtilitiesUSB Sleep and Charge UtilityEnabling/Disabling USB Sleep and ChargeThis utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select the Enable USB Sleep and Charge check box in the utility. To disable this function, de-select the check box.You can also control whether charging takes place when the computer is running on battery power. To do so, select or de-select the Enable under Battery Mode check box in the utility.If you enable charging when the computer is running on battery power, you can specify that charging stops when battery power drops below a certain level. Use the slider at the bottom of the utility window (beneath the "Lower limit of remaining battery life" heading) to specify when charging should stop. For example, if you set the slider to 10%, charging will stop when 10% or less of the battery power remains.Power supply mode settingsYour computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device you want to charge. For example, Typical Mode, which is the default mode, will charge a wide variety of digital audio players. If your device does not charge in Typical Mode, try using Alternate Mode. To select a different charging mode, use the Power supply mode drop-down list in the utility.With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device.NOTE
143UtilitiesTOSHIBA Zooming UtilityTOSHIBA Zooming UtilityThis utility allows you to select which applications will work with the zoom in/out hot keys (see “Zoom (Display resolution)” on page 189). You may select all applications or any subset of the following:❖Microsoft® Internet Explorer®❖Microsoft® Office❖Windows Media® Player❖Adobe® Acrobat® Reader®❖Icons on the desktopTo access the TOSHIBA Zooming Utility:1Click Start, All Programs, TOSHIBA, Utilities, and then Zooming Utility.The TOSHIBA Zooming Utility Properties screen appears.(Sample Image) TOSHIBA Zooming Utility Properties screen2Select the desired option(s).3Click OK.The zoom in and zoom out hot keys will now work with the applications you selected.To zoom in, hold down the Fn key and press 2; to zoom out, hold down the Fn key and press 1.
144 UtilitiesTOSHIBA AccessibilityTOSHIBA AccessibilityThe TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a sticky key, meaning you can press it once, release it, and then press a function key to activate the hot key function.(Sample Image) TOSHIBA Accessibility windowTo use TOSHIBA Accessibility:1Click Start, All Programs, TOSHIBA, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of TOSHIBA Assist.The TOSHIBA Accessibility window appears.2Check the Use Fn-StickyKey box.3Put a check mark next to the desired option.4Click OK.
145UtilitiesTOSHIBA eco Utility™TOSHIBA eco Utility™The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time.To access the TOSHIBA eco Utility™, do one of the following:❖Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA eco Utility.❖Double-click the TOSHIBA eco Utility icon in the notification area.❖Right-click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility.The TOSHIBA eco Utility™ window appears. (Sample Image) TOSHIBA eco Utility™ windowTo activate the TOSHIBA eco power plan, select ON in the upper-left section of the screen.For more information on the TOSHIBA eco power plan and utility, click the Help button at the bottom of the window.
146 UtilitiesTOSHIBA Service StationTOSHIBA Service StationThe TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert you when updates are available, and you can then choose to install the updates if you wish.TOSHIBA PC Health MonitorThe TOSHIBA PC Health Monitor software program monitors computer system functions such as power consumption, the cooling system and the 3D Accelerometer (available on certain models). It alerts users to specific system conditions via pop-up messages. It also tracks the usage of the computer and related devices and logs service-relevant information on the computer's internal storage drive.The collected information includes device operation time and number of actuations or status changes (e.g.: number of power button and Fn key combination uses, and AC adaptor, battery, LCD, fan, HDD, sound volume, wireless communication switch, docking and USB information), date of initial system use, and also computer and device usage (e.g.: power settings, battery temperature and recharging, CPU, memory, backlight illumination time, and temperatures for various devices). The collected information is not limited to the examples specified here. The stored data uses a very small portion of the total hard disk capacity (approximately 3 MB or less per year).This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba's authorized service providers. Additionally, Toshiba may use this information for quality assurance analysis.Subject to the use restrictions above, the data logged on the internal storage drive may be transferred to entities located outside of your country or region of residence (e.g., European Union). Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region.
147UtilitiesConfigFree®You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows® Control Panel. Doing so will automatically delete all collected information from the internal storage drive.The TOSHIBA PC Health Monitor software does not extend or modify Toshiba's obligations under its standard limited warranty in any way. Toshiba's standard limited warranty terms and limitations apply.ConfigFree®All references to Bluetooth® in this section are applicable only if Bluetooth® is available on your system.ConfigFree® is a set of utilities that makes it easy to control communication devices and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks.For more information on using ConfigFree, see the ConfigFree online Help.The ConfigFree utilities include the following:❖Connectivity Doctor—The Connectivity Doctor utility is used to analyze network connections and fix networking problems with your computer. For more information, see “Connectivity Doctor” on page 148. ❖Profile Settings—The Profiles utility lets you switch between network configurations. For more information, see “Profile Settings” on page 149.Getting StartedThis section contains information about the ConfigFree® main screen, and how to start and set up ConfigFree.For more detailed information on setting up and using ConfigFree, see the Help File included in the application.NOTENOTE
148 UtilitiesConfigFree®Starting ConfigFree®To start ConfigFree®, be sure the computer has a wired or wireless connection. Then perform any of the following steps:❖Click Start, All Programs, TOSHIBA, ConfigFree, and then click the desired utility.❖Double-click the ConfigFree icon in the notification area.❖Click the ConfigFree icon in the notification area, and then click the desired utility.If your computer is not connected to a network, the ConfigFree icon in the notification area is displayed with an “X.”ConfigFree® UtilitiesConnectivity DoctorThe Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.The Connectivity Doctor works with the following network devices:❖Wired and wireless network devices❖Access pointsThe Connectivity Doctor displays the following information:❖Status of the PC Network Connections❖Status of wired and wireless connections❖Wireless Connection band (a/b/g, etc.)NOTE
149UtilitiesConfigFree®❖Status of Wireless Connection switch(Sample Image) Connectivity Doctor screenProfile SettingsThe Profile Settings utility lets you save network settings in “profiles.” ConfigFree® profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings.If you visit a client company occasionally, for example, you can set up a profile to match that environment and connect to the network. Similarly, users who access networks in the office and at home can set up profiles to handle these networking environments.A profile contains the currently configured network settings on the computer, as well as information about any network devices. The following settings can be saved (or “captured”) in a profile:❖Internet settings—includes LAN settings (proxy server settings) and the address of a home page that opens automatically when Internet Explorer® starts❖Devices—lets you enable or disable settings of wired and wireless network devices, infrared devices, and set the power status of Bluetooth® antennas❖TCP/IP settings—includes DHCP, IP address, subnet mask, default gateway, DNS server, and WINS server settings❖Personal firewall settings for Internet connections❖Bluetooth® Security Level (for example, high or medium)❖Enable UAC (User Account Control) setting
150 UtilitiesConfigFree®To create a profile:1Click the icon in the notification area.2Move the pointer to Profiles.3Click Open Settings.The ConfigFree Profile Settings window appears.(Sample Image) ConfigFree Profile Settings window4Click Add to start the Create Profile Wizard.
151Chapter 6If Something Goes WrongSome problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program.This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter.If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter. Problems that are easy to fixYour program stops responding.If you are working with a program that suddenly freezes all operations, chances are the program has stopped responding. You can exit the failed program without shutting down the operating system or closing other programs.To close a program that has stopped responding:1Press Ctrl, Alt, and Del simultaneously (once), then click Start Task M a nager.The Windows® Task Manager window appears.
152 If Something Goes WrongProblems when you turn on the computer2Click the Applications tab.If a program has stopped responding, the words “not responding” appear beside its name in the list.3Select the program you want to close, then click End Task.Closing the failed program should allow you to continue working. If it does not, continue with the next step.4Close the remaining programs one by one by selecting the program name, then End Task.Closing all programs should allow you to continue working. If it does not, power off your computer and then restart it.Problems when you turn on the computer These problems may occur when you turn on the power.The computer will not start.Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery.Press and hold the power button for at least 10 seconds.If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp.Verify that the computer is on by looking at the ON/OFF indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on.If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.The computer starts but when you press a key nothing happens. Verify that the active program accepts text input. Try clicking your mouse on an area where you can type text and try typing again.Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Then shut down the computer via software, or follow the steps if your program stops responding (see “Problems that are easy to fix” on page 151).
153If Something Goes WrongProblems when you turn on the computerThe computer is not accessing the internal storage drive or the optional external diskette drive. Your computer normally loads the operating system from the internal storage drive. If you have an internal storage drive problem, you will not be able to start the computer. Insert a system diskette into the optional external diskette drive and press F12 when the machine starts and use the arrow keys to select the boot-up device. (You may need to press F12 several times.)The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message.To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down.Data stored in the computer’s memory has been lost. Data stored in the computer’s internal storage drive may not be affected.Always save your data even when you are using Sleep mode. If your battery fully discharges, information that has not been saved will be lost. Your computer can be configured to warn you when the battery is running low see “What to do when the main battery runs low” on page 103. If you are running on battery power, it is recommended that you do not leave the computer in Sleep mode for long periods of time.To charge the battery, leave the computer plugged into a live wall outlet for several hours. For more information see “Charging batteries” on page 99. The computer displays the Non-System disk or disk error message. Make sure there is no diskette in the optional external diskette drive. If there is a diskette in the drive, remove it and press any key to continue. If pressing any key does not work, press Ctrl, Alt, and Del. The Windows® Logon screen appears. Click the red arrow button ( ) in the lower-right corner of the desktop to display the Shut down options, and then select Restore to restart the computer. For more information see “The computer is not accessing the internal storage drive or the optional external diskette drive.” on page 153.
154 If Something Goes WrongProblems when you turn on the computerThe AC power light is blinking. If the AC power light is blinking, try the following steps:1Cut off power to the computer by disconnecting the AC adaptor and removing the battery. The error condition will be interrupted, and the AC power light will stop flashing.2Put the battery back into the computer. Do not connect the AC adaptor. Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced. If the AC power light starts flashing, remove the battery, and continue with the steps below.3Connect the AC adaptor to the computer. Leave the battery out of the computer. Try turning the computer on again. If the computer starts normally, the battery may need charging, may be depleted, or may be defective. Turn the computer on, insert the battery, and then leave the computer running for several hours, which will deliver a slow, steady “trickle-charge” to the battery. Once the battery has been trickle-charged, it may begin working correctly again. If the trickle-charging does not prove effective, visit the Toshiba Web site at pcsupport.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris® link and search for the support bulletin by name).4Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it.5Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket. The labels on the bottom of the computer and the AC adaptor show the specifications for voltage ("V") and current ("A") for each device. The voltage level must match exactly. The amperage rating of the AC adaptor must be equal to or greater than that required by the computer.
155If Something Goes WrongThe Windows® operating system is not workingThe battery light is blinking when the computer is on. If the battery light is blinking when the computer is on, this indicates a power mismatch. Do the following:1Check the OUTPUT specifications on the AC adaptor (for example, DC 19V – 1.58A)2Check the INPUT specifications on the bottom of the computer. The output specifications of the AC adaptor must match the input specifications of the computer. 3If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See “Contacting Toshiba” on page 173. The Windows® operating system is not workingOnce you are familiar with the desktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example:❖The operating system fails to start after the initial startup appears.❖The operating system takes a long time to start.❖The operating system responds differently from the normal routine.❖The screen does not look right.Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.If you experience any of these problems, use the options in the Startup menu to fix the problem.Using Startup options to fix problemsIf the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu.To open the Startup menu:1Restart your computer.
156 If Something Goes WrongThe Windows® operating system is not working2Press F8 when your computer starts and before Windows® starts loading.The Windows® Advanced Boot Options menu displays these options:❖Repair Your Computer❖Safe Mode❖Safe Mode with Networking❖Safe Mode with Command Prompt❖Enable Boot Logging❖Enable low-resolution video (640 x 480)❖Last Known Good Configuration (advanced)❖Directory Services Restore Mode❖Debugging Mode❖Disable automatic restart on system failure❖Disable Driver Signature Enforcement❖Start Windows® NormallyWhen you highlight each option using the arrow keys, Windows® displays information about each option at the bottom after Description.See your Windows® documentation for further explanation.If your computer is connected to a network, the Startup menu may display different versions of Safe mode.Internet problemsMy Internet connection is very slow.Many factors contribute to the speed with which you can surf the Internet. They include: modem speed, telephone line conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later.My browser cannot find the URL address I typed in.Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and the syntax of the address carefully. A single incorrect letter or missed character will make it impossible for your browser to locate the site.NOTE
157If Something Goes WrongFixing a problem with Device ManagerMy browser cannot find a site I bookmarked.The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later.The Windows® operating system can help youIf the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem.To access the Windows® operating system Help and Support:1Click Start, then click Help and Support, or press F1.The Help and Support window appears.2Then do one or both of the following:❖In the Search programs and files field, type in the topic for which you need help and follow the on-screen instructions.❖Click one of the options listed in the window and then follow the on-screen instructions.You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com.Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device.Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them.Checking device propertiesDevice Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device. To check a device’s properties:1Click Start, Control Panel, System and Security, and then under System, click Device Manager.
158 If Something Goes WrongMemory problems2To view the device(s) installed, double-click the device type.3To view the properties, double-click the device.The operating system displays the device Properties dialog box, which provides an array of tabs. They may include:❖The General tab, which provides basic information about the device.❖The Resources tab, which lists resources assigned to the device. This tab does not appear if the device is not using resources.❖The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem.The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help.Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first:1Click Start, and then click the Shut down button in the lower-right corner of the Start menu.The computer shuts down completely.2Remove the memory module, following the instructions in “Removing a memory module” on page 48.3Reinstall the memory module, following the instructions in “Installing a memory module” on page 42, and making sure the module is seated properly.4Check for the error again.5If the error recurs, remove the memory module entirely and check for the error again.If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module.
159If Something Goes WrongPower and the batteriesTECHNICAL NOTE: You must have at least one memory module installed for the computer to work.Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.Here are some typical problems and how to solve them:The AC power light does not come on when you plug in the AC adaptor and power cord/cable.Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the computer.If the AC power light still does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance.The AC adaptor and power cord/cable work correctly, but the battery will not charge.The battery does not charge while the computer is consuming full power. Try turning off the computer.The battery may not be inserted correctly in the computer. Turn off the computer, remove the battery, clean the contacts with a soft dry cloth (if necessary) and replace the battery. See “Removing the battery from the computer” on page 108.The battery may be too hot or too cold to charge properly. If you think this is the probable cause, let the battery reach room temperature and try again.If the battery has completely discharged, it will not begin charging immediately. Leave the AC adaptor and power cord/cable connected, wait 20 minutes and see if the battery is charging.If the battery light is glowing after 20 minutes, let the computer continue charging the battery for at least another 20 minutes before you turn on the computer.If the battery light does not glow after 20 minutes, the battery may have reached the end of its useful life. Try replacing it.
160 If Something Goes WrongKeyboard problemsThe battery appears not to power the computer for as long as it usually does.If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again.Check the power options via your Power Plans (see “Power Plans” on page 105). Have you added a device, such as a memory module that takes its power from the battery? Is your software using the internal storage drive more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect how long the charge lasts.After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information.For more information on maintaining battery power, see “Charging batteries” on page 99.Keyboard problemsIf, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself.The keyboard produces unexpected characters.A keypad overlay may be on. If the numlock light or cursor control overlay light is on, press Fn + F10 to turn off the cursor control overlay light, or Fn+F11 to turn off the numlock light. If the problem occurs when both the keypad overlays are off, make sure the software you are using is not remapping the keyboard. Refer to the software documentation and check that the program does not assign different meanings to any of the keys.You have connected an external keyboard and the operating system displays one or more keyboard error messages.You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site.The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard.
161If Something Goes WrongDisplay problemsDisplay problemsHere are some typical display problems and their solutions:The screen is blank.Display Auto Off may have gone into effect. Press any key to activate the screen.You may have activated the instant password feature by pressing Fn and F1 simultaneously. If you have registered a password, press any key, type the password and press Enter. If no password is registered, press any key. The screen reactivates and allows you to continue working.If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting.HINT: Holding the Fn key and pressing the F5 key several times will advance you through the display options.If you are using an external monitor:❖Check that the monitor is turned on.❖Check that the monitor’s power cord/cable is firmly plugged into a working power outlet.❖Check that the cable connecting the external monitor to the computer is firmly attached.❖Try adjusting the contrast and brightness controls on the external monitor.❖Press Fn and F5 simultaneously to make sure the display priority is not set for the built-in screen.The screen does not look correct.You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize. This opens the Personalization window. Choose a theme for your desktop background, under Colors, Sounds, and Screen Saver, or change the settings for each of these components individually. Click Display and then Change display settings to choose the screen resolution.For more information, see the Windows® online Help.
162 If Something Goes WrongDisk or storage drive problemsA message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware.Reduce the size of the color palette to one that is supported by the computer’s internal display.To change the display properties:1Right-click in a blank area of the Windows® desktop.2Click Personalize, and then Display.3Adjust the screen resolution and/or color quality.4Click OK.The display mode is set to Simultaneous and the external display device does not work.Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.Small bright dots appear on your TFT display when you turn on your computer.Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power.Disk or storage drive problemsProblems with the disk, storage drive or an optional external diskette drive usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are:You are having trouble accessing a drive, or one or more files appear to be missing.Make sure you are identifying the drive by its correct name (A: or C:).
163If Something Goes WrongDisk or storage drive problemsError-checkingRun Error-checking, which analyzes the directories and files on the storage drive and repairs any damage it finds. To run Error-checking:1Click Start, and then Computer.2Right-click the drive you want to check.3On the pop-up menu, click Properties.The drive’s Properties box appears.This feature is not available for optical drives.4Click the Tools tab.5Click the Check now... button.The Check Disk box appears.6You can choose one or both options:❖Automatically fix file system errors❖Scan for and attempt recovery of bad sectors7Click Start.Error-checking tests and repairs the storage drive.Your hard disk seems very slow.If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter. After it opens, click Defragment disk.Your data files are damaged or corrupted.Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files.You may also be able to recover lost data using utility software. Consult your network administrator.Some programs run correctly but others do not.This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs.NOTE
164 If Something Goes WrongSound system problemsA diskette will not go into the optional external diskette drive.You may already have a diskette in the drive. Make sure the drive is empty.You may be inserting the diskette incorrectly. Hold the diskette with the hub side facing down, and insert it so that the metal head window cover goes into the drive first.The metal cover or a loose label may be obstructing the path into the drive. Carefully inspect the diskette. If the metal cover is loose, replace the diskette. If the label is loose, replace the label and try inserting the diskette again.The optional external diskette drive cannot read a diskette.Try another diskette. If you can access the second diskette, the first diskette (not the drive) is probably causing the problem. Run Error-checking on the faulty diskette (for instructions see “Disk or storage drive problems” on page 162).Sound system problems No sound is coming from the computer’s speakers.Adjust the volume control.Try pressing Fn + Esc to see if volume mute is disabled.Check that the volume control on the computer is turned up.If you are using external headphones or speakers, check that they are securely connected to your computer.The computer emits a loud, high-pitched noise.This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control.Printer problems This section lists some of the most common printer problems.The printer will not print.Check that the printer is connected to a working power outlet, turned on and ready (on line).Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray.
165If Something Goes WrongWireless networking problemsMake sure the printer cable is firmly attached to the computer and the printer.Run the printer’s self-test to check for any problem with the printer itself.Make sure you installed the proper printer drivers as shown in “Setting up a printer” on page 74 or in the instructions that came with the printer.You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on.Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file.If you cannot resolve the problem, contact the printer’s manufacturer.The printer will not print what you see on the screen.Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information.Wireless networking problemsThis section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi®) networking.The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows® Help and Support or contact your computer technician.❖Verify that your computer can detect access points or routers. If it can detect a Wi-Fi® access point or router then it may be a configuration issue.❖Verify that signal strength is good using the utility provided with the Wi-Fi® adapter.❖If another computer is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other computer cannot browse to a public Web site, the ISP’s (Internet Service Provider) service may be disrupted.NOTE
166 If Something Goes WrongWireless networking problems❖Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case-sensitive. ❖Check the Windows® Control Panel's Device Manager to verify that the Wi-Fi® adapter is recognized by the Windows® operating system, and that the driver is loaded. To access the Device Manager, click Start, Control Panel, System and Security, and then System. Carefully note any error messages—these will be very helpful if you should confer with a support technician at a later time.To enable or disable wireless communication, use the Hot Key Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on page 176.❖Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows®.1Click Start to open the Start menu.2Type Cmd in the Search programs and files field.3Enter IPCONFIG /ALL and press Enter.The IP address for each active network adapter will be displayed.❖Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network.❖If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases.NOTE
167If Something Goes WrongDevelop good computing habitsThe Windows® operating system wireless management utility does not work.If you are using an external Wi-Fi® adapter (a USB adapter, or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows® operating system wireless management utility, in which case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice.Develop good computing habitsSave your work frequently.You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See “Computing tips” on page 86 for instructions.On a regular basis, back up the information stored on your internal storage drive.Here are some ways you can do this:❖Copy files to an external storage device.❖Connect an optional external optical drive to the system and use specialized software to copy everything on the internal storage drive to an optical disc.❖Connect your computer to the office network and copy files to your network partition.Some people use a combination of these methods, backing up all files to tape weekly and copying critical files to diskette on a daily basis.If you have installed your own programs, you should back up these programs as well as your data files. If something goes wrong that requires you to reformat your internal storage drive and start again, reloading all your programs and data files from a backup source will save time.
168 If Something Goes WrongDevelop good computing habitsRead the user’s guides.It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.Get familiar with all the user’s guides provided with your computer, as well as the manuals that come with the programs and devices you purchase.Your local computer store or book store sells a variety of self-help books you can use to supplement the information in the manuals.Data and system configuration backup in the Windows® operating systemThe Windows® operating system offers some easy-to-use features for backing up your Windows® settings and your data—documents and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.Saving system configuration with restore pointsThe System Restore feature of the Windows® operating system quickly creates restore points—‘snapshots’ of your Windows® operating system configuration—and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to ‘turn back the clock,’ restoring the Windows® operating system to the state it was in just prior to the installation. This is much easier and more effective than uninstalling the hardware or software, which often leaves behind unwanted files and settings. It is also easy to undo a restore point selection, if you change your mind.Follow these steps to create a restore point using the System Restore utility:1Click Start, Control Panel, System and Security, and then System.2In the left pane, click System protection.The System Protection tab of the System Properties window appears.3Click Create...
169If Something Goes WrongDevelop good computing habits4In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create.The Windows® operating system creates the restore point, automatically stamps it with the current date and time, and displays a message that the restore point was successfully created. 5Click Close.Then, at a later time, you can re-establish your Windows® configuration using the saved restore point. To do this:1Click Start, All Programs, Accessories, System Tools, and then System Restore.2Select Recommended restore or Choose a different restore point, and then click Next.The timestamp and description of each restore point is displayed.This list may contain restore points that you did not create. Restore points labeled System Checkpoint were automatically created by the Windows® operating system. Other restore points may have been created automatically by applications when they were installed.3If you selected Choose a different restore point in step 2, select the restore point you want to use, and then click Next.4Verify that the restore point you selected is the correct one. If it is not, click Back to return to the previous step.5Close all programs and save all open files.6Click Finish, and then Yes to begin the system restore.Your Windows® operating system configuration will now be restored to the state it was in when the chosen restore point was created, and then the computer will be automatically restarted.Backing up your data or your entire computer with the Windows® operating systemThe most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your computer system may be a recent backup of your data.NOTE
170 If Something Goes WrongDevelop good computing habitsFortunately, the Windows® operating system offers a convenient way to back up your computer or just your important files to optical discs, or hard drives. An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the external optical drives that are now widely available can write to (or ‘burn’) as well as read from optical discs.Follow these steps to back up your computer or files to optical discs, or a storage drive:You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing.1Prepare your backup target by connecting it and/or inserting a blank optical disc in the optional external optical disc drive.2Click Start.3Click Control Panel.4Click Back up your computer under the System and Security heading. Follow the on-screen instructions to back up your files.For more help, click Start, Help and Support, and search for “back up files.”General tips for installing hardware and softwareHere are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft® Office and Adobe® Photoshop®, or utility software such as special toolbars for your web browser). ❖Create a restore point (refer to “Saving system configuration with restore points” on page 168). Before installing anything, use the System Restore utility to set a restore point (see the section titled restore points). If anything goes wrong, you will then be able to easily restore the Windows® operating system to the state it was in prior to the installation, undoing any changes that the installation process introduced.❖Back up your critical data (see “Backing up your data or your entire computer with the Windows® operating system” on page 169).NOTE
171If Something Goes WrongDevelop good computing habits❖Have your factory Restore/Reconfiguration CD(s) on hand in case you need any files from them (available on certain models). ❖Do not guess—follow directions carefully! It is often necessary to run an installation utility first—before connecting a new hardware item to the computer. If the device is connected first, it may be very difficult to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software.❖Restart the Windows® operating system. Always restart the Windows® operating system after each installation, even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clean up anything that the installation utility left behind.❖Do one installation at a time. If you have several new items to add to your computer system, install just one at a time, creating restore points immediately before each successive installation. This will make it much easier to determine the origin of any new problems. For best results, follow this sequence:1Back up critical data.2Create a restore point.3Install one item of hardware or software.4Restart the Windows® operating system.5Use the new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, etc.) are working correctly, and verify that important devices are still functioning.6For each additional hardware or software item, repeat these steps, starting at step 1 if any of your critical data has changed, or starting at step 2 if no critical data has changed.USB Sleep and Charge is not working❖Make sure that the device you want to charge is connected to a port that supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon.❖USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge Utility to check if the feature is disabled and to enable it if necessary. For more information, see “Enabling/Disabling USB Sleep and Charge” on page 142.
172 If Something Goes WrongIf you need further assistance❖Try selecting a different charging mode in the TOSHIBA Sleep and Charge Utility, if your computer provides more than one charging mode. For more information, see “Power supply mode settings” on page 142.❖If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the USB Sleep and Charge Utility or the battery may be depleted. Lower the limit in the USB Sleep and Charge Utility to enable charging at the current battery power level, or, if battery power is running low or is depleted, connect the AC adaptor to your computer.❖The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In those cases, power on the computer to charge the device or use a different charging device.The “USB Wakeup function” does not work.❖When the “USB Sleep and Charge function” is set to Enabled the “USB Wakeup function” does not work for ports that support the “USB Sleep and Charge function.” In that case, use a USB port that does not have the “USB Sleep and Charge function”-compatible icon ( ), if you have a non-Sleep and Charge USB port available, or disable the “USB Sleep and Charge function.” For more information, see “USB Sleep and Charge Utility” on page 140.If you need further assistanceIf you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help.Before you contact ToshibaSince some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first.Try the following before you contact Toshiba:❖Review the troubleshooting information in your operating system documentation.
173If Something Goes WrongIf you need further assistance❖If the problem occurs while you are running a program, consult the program’s documentation for troubleshooting suggestions. Contact the software company’s technical support group for their assistance.❖Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information.For the detailed specifications for your computer, visit pcsupport.toshiba.com. Click Product Support, search for your model, and then click Detailed Specs.Contacting ToshibaIf you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you.Toshiba’s Technical Support Web siteFor technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com.Toshiba voice contactBefore calling Toshiba, make sure you have:❖Your computer’s serial number❖The computer and any optional devices related to the problem❖Backup copies of your Windows® operating system and all other preloaded software on your choice of media❖Name and version of the program involved in the problem along with its installation media❖Information about what you were doing when the problem occurred❖Exact error messages and when they occurredFor technical support, call the Toshiba Customer Support Center:Within the United States at (800) 457-7777Outside the United States at (949) 859-4273
174 If Something Goes WrongOther Toshiba Internet Web sitesOther Toshiba Internet Web sitesToshiba’s worldwide officestoshiba.com Worldwide Toshiba corporate sitelaptops.toshiba.com Marketing and product information in the USAaccessories.toshiba.com Accessories information in the USAwww.toshiba.ca Canadawww.toshiba-Europe.com Europewww.toshiba.co.jp/index.htm Japanpcsupport.toshiba.com Mexico and all of Latin AmericaAustraliaToshiba (Australia) Pty. Limited84-92 Talavera RoadNorth Ryde NSW 2113SydneyAustraliaCanadaToshiba Canada Ltd.191 McNabb StreetMarkham, OntarioL3R - 8H2CanadaFranceToshiba Systèmes (France) S.A.7, Rue Ampère; B. P. 13192800 Puteaux CédexFranceGermanyToshiba Europe GmbHLeibnizstraße 2D-93055 RegensburgGermanyItalyCentro Direzionale ColleoniPalazzo PerseoVia Paracelso 1020041, Agrate BrianzaMilano, ItalyJapanToshiba Corporation, PCO-IO1-1, Shibaura 1-ChomeMinato-Ku, Tokyo, 105-8001JapanLatin America and CaribbeanToshiba America Information Systems9740 Irvine Blvd.Irvine, California 92618USA800-457-7777 (within the US)949-859-4273 (outside of the US - this call may incur long-distance charges)MexicoToshiba de México S.A. de C.V.Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec.CP 11000 Mexico, DF.
175If Something Goes WrongToshiba’s worldwide officesFor more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.SpainToshiba Information Systems (España) S.A.Parque Empresarial San FernandoEdificio Europa, 1a Planta Escalera A28831 (Madrid) San Fernando de HenaresSpainUnited KingdomToshiba Information Systems (U.K) Ltd.Toshiba CourtWeybridge Business Park Addlestone RoadWeybridge, Surrey KT15 2ULUnited KingdomUnited StatesToshiba America Information Systems, Inc.9740 Irvine BoulevardIrvine, California 92618United StatesThe Rest of EuropeToshiba Europe (I.E.) GmbHHammfelddamm 8D-4-1460 NeussGermany
1765.375 x 8.375 ver 2.3Appendix AHot Keys/TOSHIBA CardsHot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key CardsThe Hot Key Cards are used to set or modify the following system functions:❖Mute❖Lock (Instant security)❖Power Plan❖Sleep❖Hibernation❖Output (Display switch)❖Brightness control❖Wireless ❖TouchPad❖Zoom (Display resolution)
177Hot Keys/TOSHIBA CardsHot Key Cards5.375 x 8.375 ver 2.3Using the Hot Key CardsThe Hot Key Cards are normally hidden from view. The Cards appear when you press the Fn key.Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls.To use the Hot Key Cards:1Press and hold the Fn key.The TOSHIBA Cards appear along the top of the screen.(Sample Image) Hot Key Card display2Select the desired option.The selected Card is displayed full-size with its available options below it. All other Cards are again hidden from view.To use a Hot Key Card using a hot key:1Press and hold the Fn key.2Press the hot key associated with the desired function.The associated hot key card appears at the top of the screen with its available options below it.3To cycle through the displayed options, hold down Fn and press the hot key repeatedly. Release the Fn key when the desired option is selected.NOTE
178 Hot Keys/TOSHIBA CardsApplication Cards5.375 x 8.375 ver 2.3Application CardsThe Application Cards are used to launch these applications:Not all functions are supported on all models.TOSHIBA Assist For more information, refer to “TOSHIBA Assist” on page 124.TOSHIBA HDD Protection utilityFor more information, refer to “TOSHIBA HDD Protection Utility” on page 136.PC Diagnostic Tool utility For more information, refer to “TOSHIBA PC Diagnostic Tool Utility” on page 135.ConfigFree utilityFor more information, refer to “ConfigFree®” on page 147.Bluetooth settingsThis Application Card launches your Bluetooth® settings. (Available on certain models.)TOSHIBA Zooming utilityFor more information, refer to “TOSHIBA Zooming Utility” on page 143.Disc Creator utilityThis Application Card launches the TOSHIBA Disc Creator utility.TOSHIBA Hardware Setup utilityFor more information, refer to “TOSHIBA Hardware Setup” on page 138.NOTE
179Hot Keys/TOSHIBA CardsApplication Cards5.375 x 8.375 ver 2.3Using the Application CardsTo launch an application using the Application Cards:1Press and hold the Fn key.The TOSHIBA Cards display at the top of the screen.(Sample Image) TOSHIBA Card display2Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.The Application Cards appear, and the Hot Key Cards are stacked under the Card on the far left. (Sample Image) Application Card display3Click the Card for the application Card to appear.4Click the full-size Card to launch the application.Card CaseThe Card Case feature allows you to choose which cards appear in the Application Card display (see “Using the Application Cards” on page 179). To use the Card Case:1Click Start, All Programs, TOSHIBA, Utilities, and then Settings for Flash Cards. (Sample Image) Enabling and Disabling Application Cards2Click the Open cards case button.“stacked” Card
180 Hot Keys/TOSHIBA CardsHot key functions5.375 x 8.375 ver 2.33The Card Case displays two rows of Cards. Cards that appear solid (not transparent) in the bottom row are enabled and can be selected when the Application Cards are displayed. The top row contains all of the disabled cards.4To enable a card, drag it from the top row to the bottom row. To disable the card, drag it from the bottom row to the top row.5To close the Card Case, click the icon in the top corner of the screen.Hot key functionsHot key functions are performed using either the Hot Key Cards or by pressing the associated hot key. This section lists the available hot key functions.Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls.Volume MuteorFn + This TOSHIBA Card or hot key enables/disables volume mute on your computer.When volume mute is enabled, no sound will come from the speakers or headphones.Selecting this Card or pressing the hot key displays the following options:(Sample Image) Volume Mute options❖To enable mute, select .❖To disable mute, select .NOTE
181Hot Keys/TOSHIBA CardsHot key functions5.375 x 8.375 ver 2.3Lock (Instant security)The Fn + F1 hot key function activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer.orFn + This TOSHIBA Card or hot key blanks the display.Selecting this Card or pressing the hot key displays the following options:(Sample Image) Security options❖To enable lock, select .❖To cancel, select .
182 Hot Keys/TOSHIBA CardsHot key functions5.375 x 8.375 ver 2.3Power plan orFn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans.The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window. Selecting this Card or pressing the hot key displays the currently selectable power plans:(Sample Image) Power Plan optionsCycle through the power plans, then select the desired power plan.
183Hot Keys/TOSHIBA CardsHot key functions5.375 x 8.375 ver 2.3Sleep modeorFn + This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see “Using and configuring Sleep mode” on page 81.Selecting this Card or pressing the hot key displays the following options:(Sample Image) Sleep options❖To enable Sleep mode, select .❖To cancel, select .
184 Hot Keys/TOSHIBA CardsHot key functions5.375 x 8.375 ver 2.3Hibernation modeorFn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page 79.Selecting this Card or pressing the hot key displays the following options:(Sample Image) Hibernation options❖To enable Hibernation mode, select .❖To cancel, select .
185Hot Keys/TOSHIBA CardsHot key functions5.375 x 8.375 ver 2.3Output (Display switch) orFn + This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).Some modes are only available with the appropriate device attached and turned on.❖Built-in display only❖Built-in display and external monitor simultaneously❖External monitor onlyTo use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.Selecting this Card or pressing the hot key displays the following options:(Sample Image) Display mode options windowNOTE
186 Hot Keys/TOSHIBA CardsHot key functions5.375 x 8.375 ver 2.3Display brightnessCycle through the display modes, then select the desired mode.Not all functions are supported on all models.Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Built-in Display and External Monitor, or Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display.This TOSHIBA Card decreases or increases the screen brightness.Fn + This hot key decreases the screen brightness.Fn + This hot key increases the screen brightness.Selecting this Card or pressing either hot key displays the following options:(Sample Image) Display brightnessMove the slider or press the appropriate hot key repeatedly to decrease or increase the display brightness.NOTE
187Hot Keys/TOSHIBA CardsHot key functions5.375 x 8.375 ver 2.3Disabling or enabling wireless devicesorFn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer.The wireless modes are:❖Wi-Fi® enabled—Enables just the Wi-Fi® module.❖Bluetooth®* enabled—Enables just the Bluetooth®* module.❖Wireless WAN/3G* enabled—Enables just the Wireless WAN/3G* module.❖All disabled—Disables the Bluetooth®*, Wi-Fi®, and Wireless WAN/3G* modules.❖All enabled—Enables the Bluetooth®*, Wi-Fi®, and Wireless WAN/3G* modules.Selecting this Card or pressing the hot key displays the following options:(Sample Image) Wireless communication options❖To enable Wi-Fi®, select .❖To enable Bluetooth®*, select .❖To enable Wireless WAN/3G*, select .❖To enable all, select .❖To disable all, select .❖To cancel, select .To enable or disable wireless communication, use the Hot Key Fn + F8.*Available on certain models. NOTE
188 Hot Keys/TOSHIBA CardsHot key functions5.375 x 8.375 ver 2.3Disabling or enabling the TouchPad™orFn + This TOSHIBA Card or hot key enables/disables the TouchPad™.For more information on using the TouchPad, see “Using the TouchPad™” on page 66.Selecting this Card or pressing the hot key displays the following options:(Sample Image) Disable or Enable TouchPad options❖To enable the TouchPad, select .❖To disable the TouchPad, select .
189Hot Keys/TOSHIBA CardsHot key functions5.375 x 8.375 ver 2.3Zoom (Display resolution)orFn + [Space bar]This TOSHIBA Card or hot key switches screen resolution.Selecting this Card or pressing the hot key displays the following options:(Sample Image) Screen resolution optionsCycle through the screen resolutions, then select the desired resolution.
190 Hot Keys/TOSHIBA CardsHot key functions5.375 x 8.375 ver 2.3Keyboard hot key functions Fn + This hot key turns the cursor control overlay on and off.Fn + This hot key turns the numeric overlay on and off.Fn + This hot key turns the scroll lock feature on and off.Fn + This hot key turns the TOSHIBA Zooming Utility to zoom out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom in.Fn + This hot key decreases the speaker volume.Fn + This hot key increases the speaker volume.
1915.375 x 8.375 ver 2.3Appendix BPower Cord/Cable ConnectorsYour computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world.USAUL approvedCanadaCSA approvedUnited KingdomBS approvedEuropeVDA approvedNEMKO approvedAustraliaAS approved
192GlossaryTECHNICAL NOTE: Some features defined in this glossary may not be available on your computer.AcronymsThe following acronyms may appear in this user’s guide.AC alternating currentBIOS basic input/output systembps bits per secondCD compact discCD-ROM compact disc read-only memoryCD-RW compact disc rewrite memoryCMOS complementary metal-oxide semiconductorCOM1 communications port 1 (serial port)COM2 communications port 2 (serial port)CPU central processing unitDC direct currentDMA direct memory accessDIMM dual inline memory module
Glossary 193DOS disk operating systemDPI dots per inchDSTN dual supertwist nematicDVD digital versatile (or video) discDVD-ROM digital versatile (or video) disc read-only memoryECP enhanced capabilities portEPROM erasable programmable read-only memoryeSATA external Serial Advanced Technology AttachmentFAT file allocation tableFCC Federal Communications CommissionGB gigabyteHDD hard disk driveHDMI High-Definition Multimedia InterfaceHDMI-CEC High-Definition Multimedia Interface Consumer Electronics ControlHTML Hypertext Markup LanguageIEEE Institute of Electrical and Electronics EngineersI/O input/outputIRQ interrupt requestISP Internet service providerKB kilobyteLAN local area networkLCD liquid crystal displayLED Light Emitting DiodeLPT1 line printer port 1 (parallel port)LSI large-scale integrationMB megabyteMIDI Musical Instrument Digital InterfacePC personal computerPCI Peripheral Component InterconnectPCMCIA Personal Computer Memory Card International Association
194 GlossaryRAM random access memoryRGB Red, Blue, Green light (monitor)RFI radio frequency interferenceROM read-only memoryRTC real-time clockSCSI small computer system interfaceSD Secure DigitalSDRAM synchronous dynamic random access memorySRAM static random access memorySSD Solid State DriveSVGA super video graphics adapterTFT thin film transistorUSB universal serial busURL uniform resource locatorWA N wide area networkwww World Wide WebTermsThe following terms may appear in this user’s guide.Aactive-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell. This type of display works well with computers because of its shallow depth and high-quality color. Active-matrix displays are viewable from wider angles than most passive-matrix displays.adapter — A device that provides a compatible connection between two units. For example, the computer’s internal display adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector. An intelligent adapter (one that is capable of doing some processing) may also be called a controller.
Glossary 195alternating current (AC) — The type of power usually supplied to residential and commercial wall outlets. AC reverses its direction at regular intervals. Compare direct current (DC).application — A computer program that you use to perform tasks of a specific type. Applications include word processors, spreadsheets, and database management systems. See also program.Bbackup — A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged.basic input/output system (BIOS) — See BIOS.baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second.BIOS (basic input/output system) — Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up the computer.bits per second (bps) — A way of measuring the speed at which information is passed between two devices. This is the basic unit of measure used in modem communications, and is similar, but not identical, to the baud rate. See also baud rate.boot — To start the computer. The term “boot” originates from bootstrap program (as in “pulling itself up by its bootstraps”), a program that loads and initializes the operating system. See also reboot.boot disk — See system disk.boot priority (startup sequence) — The order in which the computer accesses its internal storage drives to locate the startup files. Under the default startup sequence, the computer looks for the startup files in the diskette drive before checking the internal storage drive.bus — An electrical circuit that connects the central processing unit (CPU) with other parts of the computer, such as the video adapter, disk drives, and ports. It is the pathway through which data flows from one device to another. See also bus speed, frontside bus.bus speed — The speed at which the central processing unit (CPU) communicates with the other parts of the computer.
196 GlossaryCcache — A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache.CD — An individual compact disc. See also CD-ROM.CD-ROM (compact disc read-only memory) — A form of high-capacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM.central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information.character — Any letter, number, or symbol you can use on the computer. Some characters are non-printing characters, such as a paragraph break in a word-processing program. A character occupies one byte of computer storage.chip — A small piece of silicon containing computer logic and circuits for processing, memory, input/output, and/or control functions. Chips are mounted on printed circuit boards.click — To press and release the pointing device’s primary button without moving the pointing device. In the Windows® operating system, this refers to the pointing device’s left button, unless otherwise stated. See also double-click.color palette — A set of specified colors that establishes the colors that can be displayed on the screen at a particular time.compatibility — The extent to which computers, programs, or devices can work together harmoniously, using the same commands, formats, or language as another.configuration — (1) The collection of components that make up a single computer system. (2) How parts of the system are set up (that is, configured).controller — A device that controls the transfer of data from a computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and printers all require controllers.CPU — See central processing unit (CPU).
Glossary 197CPU cache — A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache.cursor — An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.Ddefault — The setting selected by a program when the user does not specify an alternative setting.device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.device driver — A program (called a “driver”) that permits a computer to communicate with a device.dialog box — An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user.direct current (DC) — The type of power usually supplied by batteries. DC flows in one direction. Compare alternating current (AC).direct memory access (DMA) — A dedicated channel, bypassing the CPU, that enables direct data transfer between memory and a device.directory — See folder.disable — To turn a computer option off. See also enable.disc — A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk.disk — A round, flat piece of material that can be magnetically influenced to hold information in digital form, and used in the production of magnetic disks, such as diskettes and hard disks. Compare disc. See also diskette, hard disk.disk drive — The device that reads and writes information and programs on a diskette or hard disk. It rotates the disk at high speed past one or more read/write heads.
198 Glossarydiskette — A thin, flexible disk in a protective jacket that stores magnetically encoded data. Diskettes can be removed from the computer and come in two sizes: 5.25-inch and 3.5-inch. Your computer uses 3.5-inch diskettes. See also double-density diskette, high-density diskette.document — Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file.double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows® operating system, this refers to the pointing device’s left button, unless otherwise stated.double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette.download — (1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer. See also upload.drag — To hold down the mouse button while moving the pointer to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated.driver — See device driver.DVD — An individual digital versatile (or video) disc. See also DVD-ROM.DVD-ROM (digital versatile [or video] disc read-only memory) — A very high-capacity storage medium that uses laser optics for reading data. Each DVD-ROM can hold as much data as several CD-ROMs. Compare CD-ROM.Eemulation — A technique in which a device or program imitates another device or program.enable — To turn on a computer option. See also disable.eSATA — An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files.executable file — A computer program that is ready to run. Application programs and batch files are examples of executable files. Names of executable files usually end with a .bat or .exe extension.
Glossary 199expansion device — A device that connects to a computer to expand its capabilities. Other names for an expansion device are port expander, port replicator, docking station, or network adapter.extension — See file extension.external device — See device.Ffile — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document.file allocation table (FAT) — The section of a storage drive that keeps track of the location of stored files.file name — A set of characters that uniquely identifies a file within a particular folder. It consists of two parts: the actual name and the file name extension. See also file extension.file extension — The three characters following the period (pronounced “dot”) at the end of a file name. The extension indicates the type of file. Examples are .exe for program files and .hlp for help files. See also file name.folder — Also called directory. A container for organizing files saved to a disk. A folder is symbolized on screen by a graphical image (icon) of a file folder. A folder can contain files and other folders.format — (verb) To prepare a blank disk for use with the computer’s operating system. Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it.frontside bus — The primary pathway (bus) between the CPU and the computer’s main memory. Also called “system bus.” See also bus.function keys — The keys labeled F1 through F12, typically located on the keyboard. Their function is determined by the operating system and/or individual programs.Gground — A conductor to which all components of an electric circuit are connected. It has a potential of zero (0) volts, is connected to the earth, and is the point of reference for voltages in the circuit.
200 GlossaryHhard disk — A storage device composed of a rigid platter or platters that can be magnetically coded with data. Hard disks hold much more information than diskettes and are used for long-term storage of programs and data. The primary (or only) hard disk in a computer is usually fixed, but some computers have secondary hard disks that are removable.hardware — The physical components of a computer system. Compare software.HDMI — An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal.HDMI-CEC (HDMI Consumer Electronics Control) — One A/V component can control another while using this function, if connected with HDMI cable. See also HDMI. Hibernation — A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off. See also Sleep, Suspend.high-density diskette — A 3.5-inch diskette that holds 1.44 MB of data. See also diskette.hot key — (1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program.hot swapping — The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change.Iicon — A small image displayed on the screen that represents a function, file, or program.interlaced — A method of refreshing a computer screen, in which only every other line of pixels is refreshed. Interlaced monitors take two passes to create a complete screen image. Compare non-interlaced.internal device — See device.
Glossary 201Internet — The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web.Kkeyboard shortcut — A key or combination of keys that you use to perform a task instead of using a pointing device such as a mouse. LL1 (level one) cache — Memory cache built into the processor to help improve processing speed. See also cache, CPU cache, L2 cache.L2 (level two) cache — Memory cache installed on the motherboard to help improve processing speed. It is slower than L1 cache and faster than main memory. See also cache, CPU cache, L1 cache.LAN (local area network) — A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network.LED (Light Emitting Diode) — A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to incandescent and compact fluorescent lamps.liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter over the electrodes permits only non-polarized light to pass to the surface of the display, creating light and dark pixels.load — To move information from a storage device (such as a hard disk) into memory for processing.local area network — See LAN.logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
202 GlossaryMmemory — Typically refers to the computer’s main memory, where programs are run and data is temporarily stored and processed. Memory can be volatile and hold data temporarily, such as RAM, or it can be nonvolatile and hold data permanently, such as ROM. A computer’s main memory is RAM. See RAM, ROM.microprocessor — See central processing unit (CPU).MIDI (Musical Instrument Digital Interface) — A standard for connecting musical instruments, synthesizers, and computers. The MIDI standard provides a way of translating music into a form computers can use, and vice versa.modem — Short for “modulator/demodulator.” A device that converts information from digital to analog, and back to digital, enabling information to pass back and forth between digital computers and analog telephone lines.motherboard — The computer’s main circuit board that contains the processor, memory, and other primary components.MS-DOS prompt — See system prompt.multi-function drive — A DVD drive that can read and write to CD and DVD media.multimedia — A combination of two or more media, such as sound, animation, and video in a computer program or presentation.Musical Instrument Digital Interface — See MIDI.Nnetwork — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail.non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced.non-system disk — A disk for storing programs and data that cannot be used to start the computer. Compare system disk.Oonline — Available through the computer. Online may refer to information being read from your own computer’s internal storage drive, such as online documentation or online Help, or to information coming from another company on a company network or the Internet.
Glossary 203operating system — A set of programs that controls how the computer works. Examples of operating systems are the Windows Vista® Home Basic and Windows® 7 operating systems.optical drive — A drive which reads plastic coated discs on which information is recorded digitally, and uses a laser to read data, music, or videos.Ppalette — See color palette.parallel — Processes that occur simultaneously. In communications, it means the transmission of more than one bit of information at a time. On your computer, the parallel port provides a parallel communications interface between the computer and an appropriate device. Most modern printers are parallel. Compare serial.password — A unique string of characters entered by a user to verify his or her identity to the computer or the network.PC Card — A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter.peripheral — Any device, such as a printer or joystick, that is attached to the computer and controlled by the computer’s CPU.pixel — Short for “picture element.” The smallest dot that can be produced on a screen or printer.Plug and Play — Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device.pointer — An icon (usually an arrow) that moves on the screen when you slide your finger across the TouchPad or move a mouse. Used to point to and select/activate on-screen items, such as icons, menu items, and buttons. The shape and purpose of the pointer varies depending on the program you are using and what you are doing.pointing device — Any device, such as the TouchPad or a mouse, that enables you to move the pointer on the screen.port — A socket on the computer where you plug in a cable for connection to a network or a peripheral device.
204 Glossaryprocessor — See central processing unit (CPU).program — A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also operating system, application, utility.properties — The attributes of an object or device. For example, the properties of a file include the file’s type, size, and creation date. RRAM (random access memory) — Volatile memory that can be written to as well as read. Volatile here means that information in RAM is lost when you turn off your computer. This type of memory is used for your computer’s main memory. See also memory. Compare ROM.random access memory — See RAM.read-only memory — See ROM.reboot — See boot, restart.removable disk — A disk that can be removed from a disk drive. A diskette is one example of a removable disk.resolution — A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically. restart — Synonymous with reboot. To reset the computer by reloading the operating system without turning the computer off. See also boot.RGB (Red, Green, Blue) monitor — A monitor that reproduces all colors by mixing red, green, and blue light in various combinations.RJ11 connector — A modular connector used on most U.S. telephone systems and direct-connect modems. The RJ11 connector is a 6-wire connector.RJ45 connector — An eight-wire connector used to connect a computer to a network.
Glossary 205ROM (read-only memory) — Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer’s BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM.SSecure Digital (SD) — A small, portable, non-volatile memory card used to store and transfer data between digital products, providing encryption capability for content security.select — To highlight or otherwise specify text, data, or graphics with the intent to perform some operation on it.serial — Processes that occur one at a time. In communications, it means the transmission of one bit at a time sequentially over a single channel. On your computer, the serial port provides a serial interface between the computer and an appropriate device. Compare parallel.shortcut — See keyboard shortcut.Sleep — A feature of some Windows® operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again.software — See program. Compare hardware.solid state drive —A data storage device that utilizes solid-state memory as opposed to a hard disk (see hard disk). Much like hard disks, solid state drives hold much more information than diskettes and are used for storage of programs and data.Suspend — A feature of some Windows® operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again.system disk — A diskette that contains the operating system files needed to start the computer. Any diskette can be formatted as a system disk. A system disk is also called a “bootable disk” or a “startup disk.” Compare non-system disk.system prompt — The symbol (in the MS-DOS® operating system, generally a drive letter followed by a “greater than” sign) indicating where users are to enter commands.
206 GlossaryT TFT display — See active-matrix display.Uuniversal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all-purpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, serial.upload — To send a file to another computer through a modem or network. See also download.USB — See universal serial bus (USB).USB Flash drive — A small, portable flash memory card that plugs into a computer’s USB port and functions as a portable hard drive. They are smaller and more durable than an external hard drive because they do not contain any internal moving parts, but have less storage capacity. See also universal serial bus (USB).utility — A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management.WWeb — See World Wide Web.Wi-Fi® — A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) — The worldwide network of Web sites linked together over the Internet. A user of the Web can jump from site to site regardless of the location of the computer hosting the site. See also Internet.
207IndexAAC adaptor 36AC power (DC-IN)connecting adaptor 37AC power light 36Alt keys 88Application Cards 178audiofiles 118audio features 118Bbacking up files 87batteryCall2Recycle™ 113changing 107charge indicator light 38, 101charge not lasting 160charging 38, 100conserving power 104disposal 112installing 107, 109low charge 103maintaining 111monitoring power 38, 101not charging 159notifications 104power plan 182power plan hot key 106real-time clock (RTC) 98, 100remaining power 103removing 108safety precautions 110BIOS Setupsee TOSHIBA Hardware Setupbuttonpower 40start 116CCall2Recycle™battery 113changingmain battery 107character keys 88charging the battery 38checking device properties 157communicationsset up 117computer
208 Indexcaring for 84cleaning 84moving 85non-system disk or disk error message 153not accessing disk drives 153running on battery power 97setting up 35, 43warning resume failure message 153computer lock 85computing tips 86ConfigFree® 147Connectivity Doctor 148profile settings 149starting 148connectingAC adaptor 36power cord/cable 37printer 73Ctrl keys 88Ddesktopcreating new icon 115major features 115desktop exploration 114desktop icons 115Device Manager 157checking properties 157deviceskeyboard 72mouse 73Disk Defragmenter 163disk drivecorrupted/damaged data files 163missing files/trouble accessing a drive 162running slow 163diskette drivecannot insert a diskette 164cannot read a diskette 164displaydoes not look normal/flickers 161external monitor not working 162display devicesexternal 71display output settings 71display panelopening 39display problemsscreen is blank 161display, externaladjusting 72disposal information 19disposing of used batteries 112EENERGY STAR® 27error messagesnon-system disk or disk error 153problem with display settings/current settings not working with hardware 162warning resume failure 153Error-checking 163exploring the desktop 114externalmonitornot working 162mouse 73external display, adjusting 72FFAT (File Allocation Table) 163file extensions 94file, backing up 87filesbacking up 95printing 94restoring 96saving 93Fn keys 88function keys 88
209IndexHheadphonesusing 119Help and SupportWindows® operating system 157Hibernation mode 75configuring 79hot key 184starting again from 81hot keydisabling or enabling TouchPad™ 188disabling or enabling wireless devices 187display brightness 186Hibernation mode 184keyboard overlays 190Lock (Instant security) 181Output (Display switch) 185power plan 182Sleep mode 183volume mute 180Zoom (Display resolution) 189zooming in 190zooming out 190Hot Key Cards 176Hot key functions 180hot key power plan 106Iicon 115desktop 115moving to desktop 115recycle bin 115safety 30installationmemory module 42installingmain battery 107, 109memory modules 42mouse 73Internetbookmarked site not found 157slow connection 156URL address not found 156Kkeyboardcharacter keys 88function keys 88hot keys 190not working 152overlay keys 89special Windows® keys 89troubleshooting 160unexpected characters 160using 87keyboard, external 72keyboard, full-size 88LlightAC power 36lockcomputer, using 85Mmain batterychanging 107installing 107, 109removing 108safety precautions 110memoryadding 42problem solving 158removing memory module slot cover 44Memory card readerinserting memory media 121removing memory media 121using 120memory moduleinstallation 42installinginserting into socket 45removing 48, 49
210 Indexmemory module slot 44microphoneusing 118monitorconnecting 71monitor problemsmonitor not working 161mouseinstalling 73mouse utility 137Nnetworkingwireless 117notification area 117Oother documentation 31overlay keys 89Ppassworddeleting a supervisor 133disabling a user 134setting a user 133supervisorset up 132types 131passwordsinstant, using 131setting 131portmonitor 71powercomputer will not start 152connecting cable to AC adaptor 37cord/cable 37cord/cable connectors 191energy-saving features 97problem solving 159turning on 40power button 40power planhot key 106power plans 105power sourceconnecting 37powering downusing Hibernate 80using Sleep 82precautions 33printerconnecting 73problem solving 164, 165printing a file 94problem solvingAC power 159accessing disk drives 153battery charge does not last 160battery not charging 159cannot insert diskette in drive 164cannot read a diskette 164changing display properties 162checking device properties 157computer will not power up 152contacting Toshiba 172, 173corrupted/damaged data files 163Device Manager 157disk drive is slow 163display is blank 161external display not working 162external monitor 161faulty memory 158high-pitched noise 164Internet bookmarked site not found 157Internet connection is slow 156keyboardnot responding 152keyboard produces unexpected characters 160missing files/trouble accessing a drive 162no sound 164non-system disk or disk error 153
211Indexpower and batteries 159printer 164, 165program not responding 151program not working properly 163screen does not look correct/flickers 161Startup options 155URL address not found 156USB Sleep and Chargenot working 171USB Wakeup functiondoes not work 172warning resume failure 153Windows® operating system not working 155program, starting 90programsnot running correctly 163projector 71connecting 71Rreal-time clock (RTC) battery 98recordingsounds 118recording sounds 118recycle bin icon 115registering computer 41removingmain battery 108memory module 48running the computer on battery power 97Ssafetycomputer 113disposing of batteries 112icons 30precautions 33safety precautionsmain battery 110saving files 93screendoes not look normal/flickers 161screen problemsblank screen 161Search programs and files field 92set up communications 117setting upAC adaptor 36adding memory 42computer 35, 43getting comfortable with your computer 32Sleep mode 76hot key 183starting again from 84soundproblem solving 164soundsrecording 118speakersusing external 119start button 116starting a program 90Search programs and files field 92Windows® Explorer 91Windows® Start menu 91starting up the computerfrom Shut down 79from Sleep 84Startup menuproblem solving 155supervisor password, deleting 133supervisor password, set up 132Ttaskbar 116televisionadjusting display 72Toshibaregistering computer 41worldwide offices 174
212 IndexTOSHIBA Accessibility 144Toshiba accessoriesmemory 42TOSHIBA Application Installer 130TOSHIBA Assist 124TOSHIBA eco power planUsing 107TOSHIBA eco Utility™ 145TOSHIBA Hardware Setup 138TOSHIBA HDD Protection Utility 136Toshiba online resources 96TOSHIBA PC Diagnostic Tool Utility 135TOSHIBA PC Health Monitor 146TOSHIBA Recovery Media Creator 129TOSHIBA Service Station 146TOSHIBA Zooming Utility 143TouchPad™adjusting settings 70disabling 70enabling 70using 66traveling tips 113troubleshootingexternal keyboard 160keyboard 160turning on the computer 40turning on the power 40UUSB Sleep and Chargenot working 171USB Sleep and Charge Utility 140USB Wakeup functiondoes not work 172USB-compatibleprinter 73user password, disabling 134user password, setting 133using a file extension 94Utilities 123Vvideo projectoradjusting display 72Wwarrantystandard limited warranty 31Web Camerausing 120Web sites 173Wi-Fi®wireless networking 117Windows® Explorer 91Windows® operating systemHelp and Support 157problem solving 155Windows® operating system desktop 114Windows® Start menu 91wireless networking 117

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