E matic EPWB1402 HD WIFI CAMERA User Manual EPWB1402 UM 109

E-matic HD WIFI CAMERA EPWB1402 UM 109

User manual

© 2018 Spin Master PAW Productions Inc.  All Rights Reserved. PAW Patrol and all related titles, logos and characters are trademarks of Spin Master Ltd. Nickelodeon and all related titles and logos are trademarks of Viacom International Inc. 1 year warranty from date of purchase, 90 days only on labor.Shaghal LTD.  |  2231 Colby Ave., Los Angeles CA 90064.EPWB1402PACKAGING LISTAfter opening the package, please make sure the camera is in good condition and the accessories are complete.Package Contents:• HD WiFi Camera x1• Power Adapter x1• User Manual x1• Warranty Card x1IMPORTANTFOR YOU AND YOUR FAMILY'S SAFETY, PLEASE KEEP YOUR CAMCORDER'S LOGIN PASSWORD PRIVATE TO PREVENT PERSONAL INFORMATION FROM BEING DISCLOSED.NOTE: WHEN YOU PLUG IN THE MEMORY CARD, REMEMBER TO FIRST TURN OFF THE DEVICE TO PREVENT DAMAGE TO THE MEMORY CARD OR DEVICE, (MEMORY CARD TO USE READ AND WRITE SPEED CLASS10, AND TO FORMAT THE FAT32 FILE SYSTEM)II. CONNECT YOUR DEVICE TO A POWER SUPPLY(1) Find the camera’s power connector and insert the power cord, turning on the power. The camera automatically checks after 10 seconds. Wait for the camera to send a voice prompt, indicating that the camera has started to work. (2) At this time, press an hold the RST button for 3 seconds at bottom of camera - otherwise it will aect the camera's access to WiFi.III.I PAIRING WITH THE QR CODE(1) Launch the Ematic Camera app, enter the “My    Camera” screen and click on the “+” on the upper    right-hand corner.  Choose "QR Code " as the pairing    method(2) Scan the QR Code found at the bottom of the camera.III.II  PAIRING THROUGH SOUND(1) In the “My Camera” screen, click on the “+” on the upper right-hand corner. Choose “Sound Add” as the pairing method and follow the on-screen instructions.III.III PAIRING WITH CID (ETHERNET CABLE NEEDED)After you are successfully logged in to the app, use an Ethernet Cable to connect your camera to a router. After the camera is powered on (see gure below), type in the CID and password located at the bottom of the camera. You will be prompted when the camera is added successfully.If you want to switch to a wireless WiFi connection, please follow the steps below: Tap on the Settings icon,  then tap on “Network Settings”. Select the WiFi name you want to add and enter the WiFi password. The camera will send a: "Please wait for WiFi to connect". After being prompted that the connection is successful, you can unplug the ethernet cable.(2) The camera will notify you once the WiFi connection has been established. It will then automatically return to the monitor page.(3) "Tap on "Add APP Camera", then look for the camera's    hotspot (WiFi) with the same CID number and   connect. After the connection has been successfully    made, tap on "Set WiFi for the Camera."Notes:• Please keep quiet while sound waves are sending out, andmake sure your WiFi password is CORRECT• 5G WIFI CANNOT BE SUPPORTED• If network issues lead to a connection failure while usingthe QR code or AP connection, please reset the camera. Then use a third way connection: Add by CID (Add by Ethernet Cable)(4) Enter the wireless network settings page. Find the     WiFi you want to connect to, and input the correct     WiFi password for the network. The camera will send    a message while the WiFi connects. Please wait for     around 1 minute.(5) The camera will notify you once the WiFi connection     has been established. It will then automatically    return to the monitor page.(3) Listen for the camera to send a voice prompt that will say “Please use Mobile Phone for WiFi Conguration”, then open the Ematic Camera App. Enter  "My Camera" and tap on "+" in the upper right-hand corner of the screen.NOTE: KEEP YOUR CAMERA CLOSE TO YOUR WIFI ROUTER WHILE CONNECTING TO WIFI ON YOUR DEVICE.I. DOWNLOAD AND INSTALL THE MOBILE APPPlease ensure your mobile device is connected to WiFi.5G WiFi camera is not supported. You can download the Ematic Camera App from Google Play for Android and  the App Store for iOS.1. Open the app and click"NO ACCOUNT YET, REGISTER NOW "2. Enter the mailbox name to registeran account3. Enter the account after successfulregistration and password login.FREQUENTLY ASKED QUESTIONS1. I can't connect to the network.A. Make sure that the camera is securely connected to the network cable. Then, in the app, navigate to "Add by CID ", where you can directly enter the CID number. The default password 123 can be used.B. If using WiFi, make sure the WiFi password is correct. Do not insert the network cable. Meanwhile, listen for the camera to start the voice prompt. Reset with the needle, select "QR code to add" according to the prompt operation. If there is strong interference or WiFi usage peak, it is recommended to use the network cable connection.Note:Be sure to check that your camera is powered on and starts up normally, listening for the camera prompt. The camera needs to use the standard power supply. The phone cannot guarantee the normal operation of the camera.2. How many cell phones can be simultaneously reviewedby one camera?Theoretically there is no limit. According to the level of customer phone conguration, a camera can have up to 5 people watching online at the same time.3. Is it normal that the sound is noisy?Please try using the phone and camera in separate rooms. It is possible that the phone was too close to the camera, causing extra noise.4. Why isn't the camera sounding when using theintercom?Hold the intercom button, talk, and then release the button. If the phone still cannot hear the sound from the camera, check that the mute is not enabled (through the mute icon).5. Why doesn't my app receive the alarm notication?In the app, set the alarm to "push reminder" . Turn on "buzzer" for the camera to issue after the alarm sound. The bottom left corner of the main page has a lock icon - if the lock is yellow, the alarm is on, and if it is gray, the alarm is o.6. Can I watch footage on a PC?Yes, you need to download a computer client software - use the following address:http://www.hapsee.cn click to download to the computer. Note: computer does notsupport Apple operating systems.7. How do I check camera recordings? Can I take out the TFcard to put in my PC?For your privacy, recorded les are encrypted. You must watch recorded les through mobile phone or PC playback. Taking the TF card out directly for footage playback is prohibited.8. How do I set the alarm function?Click the gear icon in the lower right corner of the device. Enter the setting interface of the camera, click: "Alarm Setting". Turn on "Smart Detect", "Push Reminder" and "Buzzer". The alarm occurs when the device will push the alarm message to your mobilephone.9. What's the problem with image stop?The camera needs a certain upload bandwidth to maintain a stable connection. It is recommended that the network where the network uplink bandwidth of more than 2M and mobile phone network downlink bandwidth is recommended at 2M or more. If thecamera access is through WiFi, it is recommended to re-test after inserting camera cables.10. Can the camera monitor at night?The camera has built-in infrared light, so that it can monitor at night. When installing, please avoid placing the side of the lens near glass, white walls or other reective objects, so as to avoid the picture being too bright, too dark or white.11. Why am I prompted with a network error?The network error may be a result of cell phone WiFi or 4G signal caused by instability.12. Why am I prompted with a password error?The password is incorrect because the password was entered incorrectly when the camera was added, or the camera was oine.13. Is it normal for the connection to run slower whenadding a device?It is normal because at this time, the camera's user information is being saved to the server cloud. It takes time for the two to communicate with each other. If a phone is lost, replace the old phone as long as the login account remains unchanged. The camera willnot need to reenter all the information.14. How do I use cloud storage?Click on the camera home page cloud icon, go to the mall to buy a cloud card. After PayPal payment, you will be able to store video footage with the cloud. Cloud storage only stores the images in alarm state (non-alarm state does not record). To buy cloud storage, please enable the camera alarm button. This camera does not support cloud refunds after purchase.15. How to record and play back footage?After the SD card is inserted, it will be formatted to ensure that it is not problematic. Select either the timer recording or alarm recording in the camera settings. The video will be recorded in the SD card. Click the video button on the left side of the camera. Inthe computer software, click on the video recorded to the computer. Click on the album to view the recorded phone or screenshot of the picture, click on the TF card logo that is recorded to record the image in the TF card. As long as the SD card does not have qualityproblems, the camera will automatically record the alarm image.Please download the Ematic Camera App from the Google Play Store.Please download the Ematic Camera App from the App Store.Android Users Apple UsersOpenEmatic CameraEmatic CameraGreater New York CityStay FoodPlay79°F TUE WED THU FRI SATTrending AboutBELL4:21 PM 22%Ematic Camera15:2015:2015:2015:2015:2015:20Federal Communication Commission Interference StatementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:● Reorient or relocate the receiving antenna.● Increase the separation between the equipment and receiver.● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.● Consult the dealer or an experienced radio/TV technician for help.Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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