EMS Technologies Canada HSD-XI eNfusion HSD-Xi Aeronautical Satcom Terminal User Manual MN 1252 42003

EMS Technologies Canada, Ltd. eNfusion HSD-Xi Aeronautical Satcom Terminal MN 1252 42003

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HSD-Xi User Manual

23-15-30 TITLE PAGE T-18 MAY 09eNfusion™ HSD-Xi High-speed Data TerminalSystem Description, Installation, and Maintenance ManualMN-1252-42003, Revision B00This document provides procedures for the equipment listed below.Model PNeNfusion™ HSD-Xi High-speed Data Terminal 115 V ac 1252-A-4100-01eNfusion™ External Subscriber Configuration Module (ESCM) 1252-A-4120-01

23-15-30 CR-18 MAY 09CUSTOMER RESPONSE FORMTo help us improve the quality of our product documentation, EMS SATCOM would appreciate your comments and suggestions on this publication. Please complete the following customer survey and send to EMS SATCOM at:EMS SATCOM 400 Maple Grove Road Ottawa, ON, K2V 1B8E-mail: techdocs@emssatcom.comDate:Comments:Publication information:Customer information:Comments and suggestions:Publication number: MN-1252-42003Publication title: eNfusion™ HSD-X and HSD-Xi High-speed Data Terminal System Description, Installation, and Maintenance Manual Latest issue date: 8 MAY 09Document revision: B00Name:Company:Tel:Fax:Email:

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 RR-18 MAY 09RECORD OF REVISIONSWhen revisions are received, insert revised pages, record the date, and initial.Revision Number Issue Date Date InsertedInserted by (initial)Revision Number Issue Date Date InsertedInserted by (initial)

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Service Bulletin Number Subject Manual Rev. Number Manual Rev. DateSYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 SBL-18 MAY 09SERVICE BULLETIN LIST

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 LEP-18 MAY 09LIST OF EFFECTIVE PAGES* An asterisk indicates pages changed, added, or deleted by the current revision.F indicates a right foldout page with a blank back.Section Page DateTITLE-PAGE T-1 May 8, 2009INTRO INTRO-1, INTRO-3 to INTRO-6 May 8, 200933-5, 3-9, 3-11, 3-13, 3-15 to 3-22 May 8, 2009

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 TC-18 MAY 09TABLE OF CONTENTSINTRODUCTION1. General ........................................................................................................... INTRO-12. How This document is Organized................................................................ INTRO-13. Illustration of Equipment .............................................................................. INTRO-24. Product Terms and Conditions .................................................................... INTRO-25. Reference Documents................................................................................... INTRO-26. Acronyms and Abbreviations....................................................................... INTRO-37. Safety Advisories........................................................................................... INTRO-5SYSTEM DESCRIPTION1. Inmarsat System Overview.................................................................................... 1-12. Equipment Overview .............................................................................................. 1-3A. HSD-Xi ............................................................................................................................ 1-3B. ESCM .............................................................................................................................. 1-3C. SBB Services................................................................................................................... 1-3(1) SBB Packet-Switched Services .................................................................................. 1-3(2) SBB Circuit-Switched Services ................................................................................... 1-4(3) Primary and Secondary PDP Contexts....................................................................... 1-43. Equipment Specifications...................................................................................... 1-44. Software Description.............................................................................................. 1-6A. Software Specifications ................................................................................................... 1-6B. Operational Software Part Number.................................................................................. 1-65. Mechanical Description.......................................................................................... 1-66. Electrical Description............................................................................................. 1-77. HSD-Xi Terminal System Interfaces...................................................................... 1-7A. Forward IDs ..................................................................................................................... 1-7B. Discrete Outputs .............................................................................................................. 1-7

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 TC-28 MAY 09C. Front Panel LEDs ............................................................................................................ 1-7D. Fault Conditions............................................................................................................... 1-8E. HSD-Xi Maintenance Port............................................................................................... 1-88. User Interfaces........................................................................................................ 1-9A. Ethernet Data Interface.................................................................................................... 1-9B. ISDN Interface ................................................................................................................. 1-9C. Maintenance Port Interface.............................................................................................. 1-9(1) End User Access: Level 1......................................................................................... 1-10(2) Field Representative Access: Level 2....................................................................... 1-109. Initiated Self-Test.................................................................................................. 1-10SYSTEM OPERATION1. Registering and Activating Terminals .................................................................. 2-1A. Preparing Terminal Information ....................................................................................... 2-1(1) Obtaining ISNs............................................................................................................ 2-1(2) Identifying the Swift64 Service Terminal Type............................................................ 2-1B. Choosing Service Providers ............................................................................................ 2-2C. Registering Terminals...................................................................................................... 2-2INSTALLATION1. Advisories ............................................................................................................... 3-12. Pre-Installation Inspection..................................................................................... 3-13. Mechanical Installation .......................................................................................... 3-14. Electrical Installation.............................................................................................. 3-2A. Cabling Notes .................................................................................................................. 3-2B. Source/Destination Identification (SDI)............................................................................ 3-3C. Maintenance Port Interface.............................................................................................. 3-3D. Remote Status Panel....................................................................................................... 3-3E. System Mode Strapping .................................................................................................. 3-4F. HSD-Xi Input/Output Strapping........................................................................................ 3-5G. User Interfaces ................................................................................................................ 3-5

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 TC-38 MAY 095. Installing the HSD-Xi and ESCM............................................................................ 3-5A. Hardware and Software Requirements............................................................................ 3-5B. User Interfaces ................................................................................................................ 3-5C. Creating Connections ...................................................................................................... 3-66. Configuring the system.......................................................................................... 3-6A. Configuring the HSD Terminal for Network Mode ........................................................... 3-6B. Enabling and Disabling the Classic Channel Card .......................................................... 3-6TEST AND FAULT ISOLATION1. Operational and Diagnostic Testing ..................................................................... 4-1A. General............................................................................................................................ 4-1B. Verifying the HSD-X and HSD-Xi Terminal Installation ................................................... 4-12. Adjustment and Alignment Procedures ............................................................... 4-33. Modification History ............................................................................................... 4-3MAINTENANCE AND REPAIR1. Maintenance............................................................................................................ 5-1A. Basic Troubleshooting for the network mode HSD.......................................................... 5-1B. Connecting to the HSD-Xi terminal through the network mode HSD Console Mode ...... 5-2C. Loading Software to the HSD-Xi Terminal....................................................................... 5-2D. Disconnecting Software Load Equipment........................................................................ 5-3E. Monitoring the HSD-Xi Terminal ...................................................................................... 5-3F. Software Load Procedure ................................................................................................ 5-3(1) Loading Control Process Software.............................................................................. 5-5(2) Updating Displayed Software Versions....................................................................... 5-6(3) Verifying Software Loads ............................................................................................ 5-7(4) Disconnecting the Load Equipment ............................................................................ 5-82. Repair....................................................................................................................... 5-8A. Repair Tools and Supplies............................................................................................... 5-8B. Repair Procedures........................................................................................................... 5-8C. Removal Procedures ....................................................................................................... 5-8

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 TC-48 MAY 09D. Repair Facility Approvals ................................................................................................. 5-8E. Return for Repair Information .......................................................................................... 5-9(1) Warranty Returns........................................................................................................ 5-9(2) Non-Warranty Returns ................................................................................................ 5-9(3) Repackaging Requirements........................................................................................ 5-9(4) Return Materials Authorization (RMA) Procedure....................................................... 5-93. Instructions for Continued Airworthiness.......................................................... 5-10APPENDIX A: INMARSAT SATELLITE BEAM COVERAGE.................................................. A-1APPENDIX B: TROUBLESHOOTING CHECKLIST................................................................. B-1APPENDIX C: INSTALLATION PLANNING CHECKLIST....................................................... C-1APPENDIX D: INSTALLATION CHECKLIST........................................................................... D-1APPENDIX E: INMARSAT CAUSE CODES.............................................................................. E-1APPENDIX F: SETTING UP SBB.............................................................................................. F-11. Requirements.......................................................................................................... F-12. Configuring a Standard IP Primary PDP Context ................................................ F-13. Creating Connections for Other Services ............................................................ F-7

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 TC-58 MAY 09LIST OF FIGURESFigure INTRO-1 HSD-Xi Terminal ..................................................................................... INTRO-2Figure 1-1 Simplified Aeronautical Satellite Communications System ....................................... 1-2Figure 3-1 HSD-Xi System Transmit (TX) Loss.......................................................................... 3-2Figure 3-2 System RX Loss........................................................................................................ 3-3Figure 3-3 HSD-Xi Remote Status LED Driver Circuits .............................................................. 3-4Figure 3-4. HSD-Xi Outline Diagram, 1252-E-4124 Rev. A00 (Sheet 1 of 2) ............................. 3-9Figure 3-5. HSD-Xi Outline Diagram, 1252-E-4124 Rev. A00 (Sheet 2 of 2) ........................... 3-11Figure 3-6. ESCM Outline Diagram, 1252-E-4123 Rev. A00 ................................................... 3-13Figure 3-7. System Interconnection Diagram HSD-440 Network Mode (HSD-Xi), 1252-B-4303 Rev. B00, (Sheet 1 of 4) ..................................................................................... 3-15Figure 3-8. System Interconnection Diagram HSD-440 Network Mode (HSD-Xi), 1252-B-4303 Rev. B00, (Sheet 2 of 4) ..................................................................................... 3-17Figure 3-9. System Interconnection Diagram HSD-440 Network Mode (HSD-Xi), 1252-B-4303 Rev. B00, (Sheet 3 of 4) ..................................................................................... 3-19Figure 3-10. System Interconnection Diagram HSD-440 Network Mode (HSD-Xi), 1252-B-4303 Rev. B00, (Sheet 4 of 4) ..................................................................................... 3-21Figure A-1 Satellite ORs ............................................................................................................. A-1Figure A-2 Inmarsat I3 Satellite Beam Coverage—Composite Map........................................... A-2Figure A-3 Inmarsat I-3 Satellite Beam Coverage—OR Maps ................................................... A-3Figure A-4 I-4 Satellite Coverage Map ....................................................................................... A-4Figure F-1 Network Connections Window .................................................................................. F-1Figure F-2 New Connection Wizard............................................................................................ F-2Figure F-3 Network Connection Type Page ............................................................................... F-2Figure F-4 Getting Ready Page.................................................................................................. F-3Figure F-5 Internet Connection Page ......................................................................................... F-3Figure F-6 Connection Name Page ............................................................................................ F-4Figure F-7 Connection Availability Page..................................................................................... F-4Figure F-8 Internet Account Information Page............................................................................ F-5Figure F-9 Completing the New Connection Wizard Page ......................................................... F-5Figure F-10 Connect Dialog Box ................................................................................................ F-6Figure F-11 Properties Dialog Box ............................................................................................. F-6

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 TC-78 MAY 09LIST OF TABLES Table 1-1 HSD-Xi Characteristics and Specifications............................................................... 1-5 Table 1-2 HSD-Xi Terminal Environmental Characteristics....................................................... 1-5 Table 1-3 Discrete Outputs........................................................................................................ 1-7 Table 1-4 Front Panel LEDs ...................................................................................................... 1-8 Table 1-5 HSD-Xi Maintenance Port Pin Description ................................................................ 1-9 Table 3-1 HSD-Xi Input/Output Strapping ................................................................................. 3-5 Table E-1 Inmarsat Cause Code Definitions ............................................................................. E-1

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 INTRO-18 MAY 09INTRODUCTION1. GeneralThis manual provides the specifications, principles of operation, and information necessary to install an eNfusion™ HSD-Xi terminal, and the eNfusion™ External Subscriber Configuration Module (ESCM). 2. How This document is OrganizedThe information is presented in the following chapters:•System Description•System Operation•Installation•Test and Fault Isolation•Maintenance and Repair•Appendix A: Inmarsat Satellite Beam Coverage•Appendix B: Troubleshooting Checklist•Appendix C: Installation Planning Checklist•Appendix D: Installation Checklist•Appendix E: Inmarsat Cause Codes•Appendix F: Setting Up SBBNOTE: An Illustrated Parts List is not included with this manual.Only qualified avionics personnel, knowledgeable in the technical and safety issues related to the installation of aircraft communications equipment, should perform the installation procedures provided in this manual. This manual includes general installation guidelines only; it is not intended to provide specific procedures for every type of installation. If necessary, the information in this manual will be revised. Before attempting the installation procedures presented in this manual, verify that you have a complete and up-to-date release of this document.NOTE: Depending on the version of software and configuration mode of installation of the the HSD-Xi terminal, the actual (live) system messages, such as dialog boxes and screen displays, may differ slightly from the examples in this manual.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 INTRO-28 MAY 093. Illustration of EquipmentFigure INTRO-1 HSD-Xi Terminal4. Product Terms and ConditionsAs stipulated in the Terms and Conditions of Sale, which accompanied the Product, EMS SATCOM shall not at any time be liable for the activation, continuation, or cancellation of satellite airtime services relating to the Product nor be responsible for any Product-related airtime or network charges, however incurred. In the event EMS SATCOM is charged network or airtime fees relating to the customer’s use of the Product, the customer shall immediately upon notification by EMS SATCOM reimburse EMS SATCOM in full for such charges.5. Reference DocumentsDocument Title EMS SATCOM Publication NumberGuidance for Aircraft Electrical Power Utilization and Transient Protection ARINC 741. ARINC Report 413A—Attachment 3-2, Wire Shielding and Grounding Requirements and Appendix 7

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 INTRO-38 MAY 096. Acronyms and AbbreviationsThe following acronyms and abbreviations are used in this document.ACSE Access Control and Signalling EquipmentAERO AeronauticalAMBE Advanced Multi-Band ExcitationAORE Atlantic Ocean Region-EastAORW Atlantic Ocean Region-WestBGAN Broadband Global Area NetworkBITE Built-In Test Equipmentbps Bits per secondC/No Carrier-to-NoiseDLNA Diplexer/Low-Noise AmplifierEIRP Effect Isotropic Radiated PowerESCM External Subscriber Configuration ModuleESD Electrostatic DischargeEST Eastern Standard TimeFAA Federal Aviation AuthorityFWD ID Forward IDGES Ground Earth StationGND GroundHGA High-gain AntennaHPA High Power AmplifierHz HertzI/O Input/OutputICAO International Civil Aviation OrganizationIMN Inmarsat Mobile NumberINS Inertial Navigational SystemIOR Indian Ocean RegionIRS Inertial Reference SystemISDN Integrated Services Digital NetworkISN Inmarsat Serial NumberISP Inmarsat Service ProvidersISP Internet Service ProviderJAA Joint Aviation Authoritieskbps Kilobits per Second

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 INTRO-48 MAY 09LAN Local Area NetworkLES Land Earth StationLRU Line Replaceable UnitMbps Megabit per secondMCDU Multipurpose Control Display UnitMCU Modular Concept UnitMES Mobile Earth StationMPDS Mobile Packet Data ServicesMPU Maintenance Port Utilityms MillisecondMSN Mobile Serial NumberMSN Multiple Subscriber NumberO&I Outline and Installation DiagramOA Other AntennaORR Ocean Region RegistrationORT Owner Requirements TablePN Part NumberPOR Pacific Ocean RegionPOTS Plain Old Telephone SystemPPP Point-to-Point ProtocolPPPoE Point-to-Point Protocol over EthernetRAM Random Access MemoryRF Radio FrequencyRFU Radio Frequency UnitROM Read-only MemoryRTN ReturnRx ReceiveSBB SwiftBroadbandSCPC Single Channel per CarrierSDI Source/Destination IdentificationSTU Secure Telephone UnitTx TransmitUSIM Universal Subscriber Identity ModuleVHF very high frequency WOW Weight on Wheels

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 INTRO-58 MAY 097. Safety AdvisoriesWarnings, cautions, and notes in this manual provide the reader with the following information:• A WARNING describes an operation, procedure, or condition that, if not obeyed, could cause injury or death.• A CAUTION describes an operation, procedure, or condition that, if not obeyed, could cause damage to the equipment.• A NOTE provides supplementary information or explanatory text that makes it easier to understand and perform procedures.All personnel who install, operate, and maintain the HSD-Xi terminal and associated test equipment must know and obey the safety precautions listed below. The procedures provided in this manual assume that the person performing installation or maintenance tasks is familiar with and obeys standard aviation shop and safety practices.The general safety advisories include the following:WARNING: SERVICE PERSONNEL MUST OBEY STANDARD SAFETY PRECAUTIONS, SUCH AS WEARING SAFETY GLASSES, TO PREVENT PERSONAL INJURY WHILE INSTALLING OR PERFORMING SERVICE ON THIS TERMINAL.WARNING: ASSOCIATED SATELLITE COMMUNICATIONS EQUIPMENT RADIATES HIGH FREQUENCY RADIATION AND POSES A RADIATION HAZARD OF 1.6 GHZ. SERVICE PERSONNEL MUST EXERCISE CARE TO KEEP CLEAR OF THE ANTENNA'S BEAM WHILE PERFORMING OPERATIONAL TESTS OR INSTALLATION VERIFICATION PROCEDURES. DO NOT APPROACH WITHIN 8 FEET (2.5 METRES) OF THE ANTENNA DURING ANTENNA OPERATION (TRANSMISSION). DURING ANTENNA OPERATION (TRANSMISSION), MAKE SURE THAT PERSONNEL ARE EXPOSED TO A MINIMUM OF ANY REFLECTED, SCATTERED, OR DIRECT BEAMS.WARNING: TURN OFF POWER BEFORE DISCONNECTING ANY TERMINAL FROM WIRING. DISCONNECTING THE TERMINAL WITHOUT TURNING POWER OFF MAY CAUSE VOLTAGE TRANSIENTS THAT CAN DAMAGE THE TERMINAL.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 INTRO-68 MAY 09CAUTION: THIS EQUIPMENT INCLUDES ITEMS THAT ARE ELECTROSTATIC DISCHARGE SENSITIVE (ESDS) DEVICES. ESDS DEVICES ARE SUBJECT TO DAMAGE BY EXCESSIVE LEVELS OF VOLTAGE AND/OR CURRENT. THE LOW-ENERGY SOURCE THAT MOST COMMONLY DESTROYS ESDS DEVICES IS THE HUMAN BODY, WHICH, IN CONJUNCTION WITH NONCONDUCTIVE GARMENTS AND FLOOR COVERINGS, GENERATES AND RETAINS STATIC ELECTRICITY. TO ADEQUATELY PROTECT ESDS DEVICES, THE DEVICE AND EVERYTHING THAT CONTACTS IT MUST BE BROUGHT TO GROUND POTENTIAL BY PROVIDING A CONDUCTIVE SURFACE AND DISCHARGE PATHS. USE STANDARD INDUSTRY PRECAUTIONS TO KEEP RISK OF DAMAGE TO A MINIMUM WHEN TOUCHING, REMOVING, OR SERVICING THE EQUIPMENT.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 1-18 MAY 09SYSTEM DESCRIPTIONThis section includes basic information about the HSD-Xi terminal, and includes the following sections:•Inmarsat System Overview•Equipment Overview•Equipment Specifications•Software Description•Mechanical Description•Electrical Description•HSD-Xi Terminal System Interfaces•User Interfaces•Initiated Self-Test1. Inmarsat System OverviewThe satellite communication system includes global satellite networks, LESs, and Mobile Earth Stations (MESs).The LES is the part of the satellite communication system that is on the ground. These numerous, international stations are responsible for routing voice and data calls from the MES to their destinations around the world. The MES is the part of the satellite communication system that is on the aircraft. This station includes the following components:•HSD terminal• Antenna subsystem• Cabin communications system• Analog connected telephones• Cockpit voice system• Other aircraft avionicsFigure 1-1 illustrates a simplified satellite communications system.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 1-28 MAY 09Figure 1-1 Simplified Aeronautical Satellite Communications SystemSatellite communication systems provide users with long-range voice and data communication by accessing global satellite and ground communications networks.Inmarsat is an international organization that operates and maintains multiple geostationary satellites and satellite networks. The satellites that provide Swift64 services are called I-3 satellites. Each satellite is located over an Ocean Region (OR); the current OR names are:• Atlantic Ocean Region-East (AOR-E)• Atlantic Ocean Region-West (AOR-W)• Indian Ocean Region (IOR)• Pacific Ocean Region (POR)These satellites provide worldwide telecommunication services for aviation, shipping, and land-mobile terminal users. The satellites connect to ground telecommunication systems through the LES/GES.The satellites that provide SBB services are called I-4 satellites. At the time of publishing, three I-4 satellites provide SBB services: Americas (98W), EMEA (25E) and Asia-Pacific (143.5E). The HSD-Xi terminal extends the communication functions provided by other HSD terminals. It does not communicate with the satellite network on its own. It must be installed with a HSD to communicate with the satellite network.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 1-38 MAY 092. Equipment OverviewThis section briefly describes the HSD-Xi terminal, the ESCM and the SwiftBroadband (SBB) services supported by the HSD-Xi terminal.A. HSD-Xi The HSD-Xi terminal cannot communicate with the satellite network on its own. It extends the communication functions provided by HSD-440 terminals. The HSD-440 terminal controls the power available to the HSD-Xi terminal and makes channels available to the HSD-Xi terminal. The HSD-440 terminal also allocates resources according to the needs of other equipment in the aircraft, such as communication and safety related equipment.The HSD-Xi terminal works in conjunction with an HSD-440 terminal to provide one additional channel of Swift64 services and SBB services.B. ESCMThe ESCM connects to the HSD-Xi terminal, and contains one standard USIM card that provides secure subscriber information for billing, and stores the Inmarsat network parameters that are required for SBB services.In the ESCM, the microprocessor chip reads the USIM card, and the RS-422 serial transceiver chip communicates with the channel card in the HSD-Xi terminal.The ESCM also contains a temperature control system and heating elements because the operating temperature range of the USM cards is smaller than the HSD-Xi terminal. When the temperature of the USIM cards is below their operational limit, the ESCM turns on the heaters and holds the microprocessor chips in reset mode until the USIM cards reach their operating temperature. SBB services are available after the ESCM has warmed up and the warm-up time for the ESCM may be up to ten minutes.If the HSD-Xi detects a fault when it is connected to the ESCM, the HSD-Xi creates an event log entry.C. SBB ServicesSBB is high-speed satellite communication network to which satellite communication terminals can connect from any location within view of a satellite. The SBB network and its terminals enable the simultaneous use of voice and data services.SBB services are defined by QoS, which assigns a priority to data traffic and guarantees a certain bandwidth according to that priority. There are two QoSs: streaming IP and standard IP.(1) SBB Packet-Switched Services(a) Streaming IPStreaming IP service can transfer data at a guaranteed rate of up to 128 Kbps. Data can be transferred at the rates: 32 kbps, 64 kbps, or 128 kbps streaming service. The cost of streaming IP services is based on the amount of time the connection is active.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 1-48 MAY 09(b) Standard IPStandard IP services, also known as Background IP services, can transfer data at a rate of up to 432 Kbps. Typical throughput rates range between 100 to 300 kbps. This bandwidth is shared by all users on a channel, and users may experience lower transfer rates when multiple users are transferring data.Standard IP is the recommended service for using the Internet, e-mail, and VPN applications that have moments of high traffic followed by low or no traffic. The cost of standard IP services is based on the amount of data transferred.(2) SBB Circuit-Switched ServicesSBB supports one 64 Kbps ISDN bearer to provide the following services:• AMBE+2 voice• 56 kbps RDI• 64 kbps UDI• 3.1 KHz audioThe cost of circuit-switched services is based on the amount of time the connection is active.(3) Primary and Secondary PDP ContextsA PDP context defines connection aspects such as routing, QoS, security, and billing between the HSD-Xi terminal and a core network.SBB requires a primary PDP context to establish IP services. Therefore, it is activated first. A primary PDP context is associated with a unique IP address.A secondary PDP context can only be established after a primary PDP context has been activated. Secondary PDP contexts can be used when some applications require different QoS profiles. For example, a primary Background PDP context can provide Internet access and e-mail, and a secondary streaming 128 kbps PDP context can provide video conferencing.A secondary PDP context has the same IP address as the primary context, but it can have different QoS profiles.3. Equipment SpecificationsThe HSD-Xi is a 2-MCU size terminal with mounting requirements that meet the ARINC 600 specification. The front panel has one, female, micro-D type connector for data loading and monitoring of the unit.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 1-58 MAY 09Table 1-1 lists the physical characteristics and equipment specifications for the HSD-Xi terminal. Table 1-1 HSD-Xi Characteristics and Specifications Characteristic SpecificationPhysical CharacteristicsSize 2 MCU ARINC 600-10 Form FactorWeight 8.8 lbs maximumCooling Air Unit capable of continuous duty cycle operation, with or without forced air-cooling provided, as per ARINC 600 specifications. Refer to 1110-E-0401.Electrical CharacteristicsPower dissipation 34 WInput Power 115 V ac, 400Hz, 75 vaInput frequency range 1530.0 to 1559.9 MHzOutput frequency range 1626.5 to 1660.5 MHzReceiver input impedance 50 ohmsTransceiver output impedance 50 ohmsInput level operational -107 dBm to -47 dBm Input level no damage +10 dBmExternal InterfacesCrosstalk bus ARINC 429 high-speed (100 kbps) data busMaintenance port RS-232 data loader front and rear connectorRS-232 serial bus supports 57.6 kbps data load capacityISDN user interface 64 kbps ISDN Euro input and outputEthernet 10BASE-T (full and half duplex)Table 1-2 lists the environmental specifications for the HSD-Xi terminal. Table 1-2 HSD-Xi Terminal Environmental Characteristics Characteristic Specification/CategoryTemperature and Altitude A4 without cooling air, C4 with cooling air Low Operating Temperature -40 ºC (A4), -40 ºC (C4) High Operating Temperature + 55 ºC (A4), +70 ºC (C4) Altitude Maximum operating altitude: 15,000 ft (A4), 55,000ft (A5)

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 1-68 MAY 094. Software DescriptionThis section describes the software specifications and operational software components of HSD-Xi terminal.A. Software SpecificationsThe software meets the Swift64 to Level E DO-178B standard. B. Operational Software Part NumberThe HSD-Xi terminal software part number is L1-1252-42001.5. Mechanical DescriptionThe rear connector complies with ARINC 600, shell size 1. The top and middle connectors have 60 number 22 pins, and the bottom connector has two number 16 pins, one number 12 pin, and two RF connections. Loss of cooling Y Temperature B Humidity A Shock B Vibration SB Explosion Proofness E Water Proofness X Fluids Susceptibility X Sand and dust X Fungus Resistance F Salt Spray X Magnetic Effect Z Power Input A Voltage Spike A Audio Frequency A Induced Signal C RF Susceptibility RR Emission of RF Energy M Lightning Induced Transient Susceptibility A3E3 Lightning Direct Effects X Table 1-2 HSD-Xi Terminal Environmental Characteristics (Continued) Characteristic Specification/Category

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 1-78 MAY 09Figure 3-7 to Figure 3-10 present the HSD-Xi and network mode HSD terminals connection details.6. Electrical DescriptionSee Figure 3-7 to Figure 3-10 for installation information.7. HSD-Xi Terminal System InterfacesThis section briefly describes the external HSD-Xi terminal system interfaces connections to other systems on the aircraft. For information on interface connections available to aircraft passengers, see "Installation" on page 3-1.A. Forward IDsForward IDs identify the terminal to the Inmarsat Network.The 24-bit Forward ID strap pins on the ARINC 600 connector form part of the Inmarsat Serial Number (ISN). The ISN consists of the type approval number and the Forward ID. Each Forward ID is associated with Inmarsat Mobile Numbers that a user on the ground dials to reach the terminal on the aircraft. There is a unique Inmarsat Mobile Number for each of the service types.B. Discrete OutputsThe discrete outputs indicate the HSD-Xi terminal status. Table 1-3 Discrete Outputs Description (when illuminated) MP10 A Power This output is illuminated if the unit has power. It flashes if the HSD-Xi has an active call. MP10C HSD-Xi Fail This output is illuminated if the HSD-Xi has a fault. MP10 B - Channel Available This output is illuminated when the HSD-Xi is registered and attached to a network operating in GAN or BGAN mode, or if the HSD terminal has allocated power to the HSD-Xi.Discrete OutputsC. Front Panel LEDsThese fault conditions illuminate the LED on the front panel of the HSD-Xi:

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 1-88 MAY 09 Table 1-4 LED LED Color Description (when illuminated) Top Green MP10 A Power - This output is illuminated if the unit has power. It flashes if the HSD-Xi has an active call. Middle Red MP10C HSD-Xi Fail - This output is illuminated if the HSD-Xi has a fault. Bottom Green MP10 B - Channel Available - This output is illuminated when the HSD-Xi is registered and attached to a network operating in GAN or BGAN mode, or if the HSD terminal has allocated power to the HSD-Xi.Front Panel LEDsD. Fault ConditionsThe HSD-Xi terminal can indicate one of the following fault conditions. Upon detection of a fault condition, the red colored Fault LED is illuminated.• Channel card fault• HPA fault• Internal ROM fault• Internal RAM fault• Over temperature faultE. HSD-Xi Maintenance PortThe HSD-Xi maintenance port provides access to the HSD-Xi maintenance utility which is a program that can monitor the HSD-Xi and test HSD-Xi functions.The HSD-Xi maintenance port utility is also used to update the HSD-Xi software. For information on how to use the maintenance port utility in console mode, see Connecting to the HSD-Xi terminal through the network mode HSD Console Mode.The HSD-Xi maintenance port connector is a female, micro-D type M83513/04-B11N.The rear middle plug of the HSD-Xi terminal provides remote access to the maintenance port utility, see the interconnection diagram in Figure 3-9.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 1-98 MAY 09 Table 1-5 Label (Octal) Pin HSD-Xi In/Out Signal TypeData Loader in A 1 - ReservedData Loader in B 2 - ReservedSpare 3 - -Data Loader out A 4 - ReservedData Loader out B 5 - ReservedSpare 6 - -Data Loader Continuity Link (A) 7 - ReservedMaint port TD 8Out RS-232Maint port GND 9GND RS-232Maint port RD 10 In RS-232Data Loader Continuity Link (B) 11 -ReservedATE reserved 12 -ATEATE reserved 13 GND ATEATE reserved 14 -ATEATE reserved 15 -ATEHSD-Xi Maintenance Port Pin Description8. User InterfacesThe HSD-Xi terminal has the following user connections.A. Ethernet Data InterfaceThe HSD-Xi terminal has one 10BASE-T Ethernet data interface. B. ISDN InterfaceThe HSD-Xi terminal has one ISDN bearer channel available through the ISDN interface.C. Maintenance Port Interface The HSD-Xi terminal has one maintenance port, located on the front panel of the terminal. It provides remote access available through the rear ARINC 600 connector.NOTE: Access to maintenance functions of the network mode HSD and the HSD-Xi terminal in flight is only available through the remote access port.The maintenance port provides the physical connection to a password-protected MPU that provides a system interface for users or service personnel who need to upgrade, monitor, or troubleshoot the system.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 1-108 MAY 09• A standard VT100 compatible terminal or computer running an emulator program such as HyperTerminal©, ProComm (PCPLUS)©, or another serial communication package provides the user interface to the HSD-Xi terminals MPU. Configure the connection as follows: • Bits per second—19200• Data bits—8• Parity—none• Stop bits—1• Flow control—noneThe HSD-Xi terminals supports two different end user access levels within the maintenance port architecture: End User and Field Representative.(1) End User Access: Level 1Password: menuThis limited-access level is for anyone without technical training on the product. It provides read-only access to help users diagnose problems with the assistance of product support personnel.(2) Field Representative Access: Level 2Password: maintThis level is for trained installers and product support personnel. This access level supports read and limited write capabilities. Users are able to disable/mask/clear faults, change satellite or LES preferences, view and modify certain EEPROM parameters, and perform other maintenance or upgrade functions."Test and Fault Isolation" on page 4-1 provides a detailed description of the two levels of user access and the menus, report selections, functions, and system diagnostic procedures of the HSD-Xi terminals MPU.9. Initiated Self-TestThe initiated self-test occurs during the power up sequence, or when you press and hold down the TEST button on the front panel of the terminal for 100 milliseconds or more.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 2-18 MAY 09SYSTEM OPERATIONThis section describes how to register and activate the HSD-X and HSD-Xi terminals. For information on how to configure the system, see Configuring the system.1. Registering and Activating TerminalsRegistering and activating an HSD-X and HSD-Xi terminal includes the following:•Preparing Terminal Information•Choosing Service Providers•Registering TerminalsA. Preparing Terminal InformationBefore installing the HSD-X and HSD-Xi terminals, obtain an ISN and identify the Swift64 terminal type. (1) Obtaining ISNsEMS SATCOM provides ISNs for the HSD-X and HSD-Xi terminal based on the intended installation configuration. The last six digits of the ISN are the Forward ID.When requesting ISNs, please have the following information available:• End customer name, including contact information• Purchase order number• Tail registration number, aircraft type, and serial number of the aircraft on which the terminal is being installed• Serial number of the HSD and the HSD-Xi terminal(s)• Intended installation configuration mode (Stand-Alone or non-Stand-Alone)EMS SATCOM Product Support is available Monday to Friday from 8 am to 5 pm (EST). On-call support is available outside business hours, Eastern Standard Time. Contact information for EMS SATCOM:Product Support 1.888.300.7415Product Support direct 1.613.591.3086Canada and USA toll-free Sales 1.800.600.9759Outside Canada and USA 1.613.591.9064Fax: 1.613.591.9120Web: www.emssatcom.com(2) Identifying the Swift64 Service Terminal TypeThe Swift64 terminal type for all modes of HSD-X and HSD-Xi terminals is 76ES09. Currently supported service types for HSD-400 terminals operating Swift64 are as follows:• 64 kbps speech

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 2-28 MAY 09• 3.1 kHz audio• 56 kbps data• 64 kbps UDI•MPDSB. Choosing Service ProvidersContact Inmarsat for an up-to-date list of Inmarsat Service Providers using the following contact information: Inmarsat 99 City Road, London EC1Y 1AXTel: +44 20 7728 1000 Fax: +44 20 728 1044Customer Care Tel: +44 20 7728 1777 Fax: +44 20 7728 1142 Email: customer_care@inmarsat.comWeb addresses: www.inmarsat.com and www.inmarsat.com/swift64/supp_ser.htmC. Registering TerminalsContact your Inmarsat service provider and ask for a Registration for service activation of Aircraft Earth Station form. Use the form to register for Swift64 services.Complete the registration form for your HSD, and your HSD-Xi terminal. You need the following information: • Customer information (address and contact information)• Service provider details (obtained from your ISP)• System and terminal information (terminal type, manufacturer, model number, serial number of terminal)• ISN for Swift64 services• Aircraft information (tail number, fuselage/airframe number, manufacturer and model, and country of registration)• List of services required (for example, Swift64 Mobile ISDN)To register for SBB services, request a BGAN Activation form from your service provider.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-18 MAY 09INSTALLATIONThis section describes how to install HSD-Xi on an network mode HSD terminal. It includes the following sections:•Advisories•Pre-Installation Inspection•Mechanical Installation•Electrical Installation•Installing the HSD-Xi and ESCM•Configuring the system1. AdvisoriesBefore performing any installation procedures, read the safety advisories listed in the Introduction on page INTRO–5 of this manual.2. Pre-Installation InspectionBefore installing a HSD-Xi terminal, conduct a pre-installation inspection of all parts to make sure that no damage occurred during shipping:• Unpack the HSD-Xi terminal from the shipping container(s). • Verify that the part number displayed on the shipping box and equipment component matches the model and part number ordered. If components are missing from the shipment, contact the supplier or EMS SATCOM Product Support immediately and report the problem.• Visually inspect the terminal for any shipping damage. If any shipping damage has occurred, contact the shipping carrier immediately and report the problem.• Check the HSD-Xi terminal connectors for corrosion and damage. If damage is noted, do not apply power to the terminal. Contact the supplier or EMS SATCOM Product Support immediately to report the problem.3. Mechanical InstallationThis section describes the mechanical installation requirements for the HSD-Xi. The System Interconnection diagrams are provided at the end of this section. Figure 3-7 to Figure 3-10 provide connection details for the HSD-Xi terminal. All foldout pages are odd-numbered and not-backed for print production purposes.Electronic Cable Specialists (ECS) supplies a 2-MCU ARINC 600 mounting tray, part number 200-910002-101, for installing the HSD-Xi terminal. You can contact ECS at www.ecsdirect.com.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-28 MAY 09You need the following hardware to install the HSD-Xi terminal:• size 1 ARINC 600 connector• size 1 coax contacts (on HSD-440 tray)—installation specific• size 5 coax contacts—installation specific4. Electrical InstallationA. Cabling NotesThe system transmit loss between the network mode HSD terminal and the HSD-Xi terminal should be as close as possible to 29.5 dB. Figure 3-1 illustrates the System Transmit (TX) loss.Figure 3-1 HSD-Xi System Transmit (TX) Loss

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-38 MAY 09Figure 3-2 illustrates the network mode system RX loss. Figure 3-2 System RX LossAfter you have installed the HSD-Xi, measure the cable loss. You must configure the HSD terminal with the measured value.B. Source/Destination Identification (SDI)Source/Destination Identification (SDI) is provided for the beam steering unit and the high-power amplifier (HPA) according to ARINC 741 specifications. Pins marked 0 are left open circuit. Pins marked 1 are strapped on the airframe side of the connector to the pin assigned as “SDI Common” (TP5D). For this High Gain Antenna (HGA) HPA application, pin TP5B (1) should be strapped and TP5A (0) should be left open.C. Maintenance Port InterfaceUse a HSD-Xi maintenance port cable to connect directly to the front-panel maintenance port of the HSD-Xi. The front connector maintenance port is a female, micro-D-type, M83513/04-B11N, or equivalent connector. You can also wire a permanent connector to the rear, middle-plug, of the ARINC-600 connector for remote access.NOTE: The front panel and remote connections to the maintenance port of the network mode HSD terminal and the HSD-Xi terminal cannot be used simultaneously.D. Remote Status PanelThe HSD-Xi remote LED shows the status of the HSD-Xi terminal. The open collector transistors located in the HSD-Xi can drive up to 500 mA of current—so you can use either incandescent lamps or LED circuits with the appropriate current limits. Figure 3-3 illustrates an LED powered with a 28-volt source.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-48 MAY 09Figure 3-3 HSD-Xi Remote Status LED Driver CircuitsE. System Mode StrappingTo install the HSD-440 terminal in network mode, strap these pins as follows:• TP-4A—Strapped• TP-4B—Strapped• TP-4C—Strapped• TP-4D—OpenNOTE: Pins marked 0 are signaled by strapping to ICAO Common (TP7K). Pins marked 1 are signaled by an open circuit—no connection.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-58 MAY 09F. HSD-Xi Input/Output StrappingTable 3-1 provides the Input/Output (I/O) strapping for the HSD-Xi. Table 3-1 HSD-Xi Input/Output Strapping MP11A MP11B MP11C Input/Output Configuration111Invalid110Restricted (disable Data I/O)101MPDS (Future)1100SCPC (M4) only011Unrestricted (recommended if there are no specific user requirements)010Not Assigned001Not Assigned000ReservedNOTE: MP11D: Reserved, 0 = FWD Address CommG. User InterfacesFor the HSD-Xi terminal Ethernet interface, install an RJ-45 interface connector in the cabin area. For the ISDN interface, install an RJ-45 interface connector in the cabin area. 5. Installing the HSD-Xi and ESCMInstall the HSD-Xi and ESCM according to the System Interconnection diagrams, Figure 3-7, Figure 3-8, Figure 3-9, and Figure 3-10. Figure 3-4, Figure 3-5, and Figure 3-6 provide outline drawings for the HSD-Xi terminal and ESCM. Mount the ESCM on a flat surface using four screws or bolts that fit the 0.125 inch holes in the mounting flange. You can install the ESCM a maximum of three meters away from the HSD-Xi terminal.A. Hardware and Software RequirementsYou need a HSD-Xi terminal, 1252-A-4100, and an ESCM, 1252-A-4120, to use SBB services.You need the following software to use SBB services.• HSD-Xi, LI-1252-42001• HSD-440, LI-1252-33374 B. User InterfacesYou can access SBB services through the following interfaces:• Ethernet•ISDN

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-68 MAY 09C. Creating ConnectionsFor information on creating SBB connections, see "Setting Up SBB" on page F-1, or the eNfusion™ HSD High-speed Data Terminal Developer’s Guide, MN-1252-13005.6. Configuring the systemAfter installing the HSD-Xi, you must configure the HSD to operate in network mode, and set the HSD-Xi cable loss.This section contains the following procedures:•Configuring the HSD Terminal for Network Mode•Enabling and Disabling the Classic Channel CardA. Configuring the HSD Terminal for Network ModeAn ORT parameter in the HSD terminal defines the cable loss between the HSD terminal and the HSD-Xi terminal. If the HSD-440 system configuration strapping is not set to network mode, you can set the terminal category to network mode by following these steps.To configure the HSD terminal to operate in network mode, follow these steps. 1. Connect a computer to the maintenance port of the HSD terminal. 2. Open a VT100 compatible terminal running an emulator program (such as HyperTerminal, ProComm Plus, or similar) and configure the serial port for ASCII, 19200 bps, 8 bits, Parity None, 1 Stop Bit, No Flow Control. 3. Log on to the HSD terminal using the password maint.You can navigate through the HSD menus by pressing CRTL+N to scroll through the menus. 4. Go to Menu 3 - M parameter 16 and select 2 =HW STRAPPED VALUE. 5. Go to Menu 3 - K parameter 48 Installed and select 1=Yes. 6. Reboot the HSD terminal and the HSD-Xi terminal.B. Enabling and Disabling the Classic Channel CardYou can operate the network mode HSD system with or without operating the Classic channel card in the HSD terminal. Note: This feature is available in Release LI-1252-33374 A00.To activate or deactivate the classic channel card of the network mode HSD terminal: 1. Connect a computer to the maintenance port of the network mode HSD terminal and go to Menu 3. To navigate to Menu 3, press CTRL + N. 2. To set control processor parameters, press k.A list of control processor parameters appears.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-78 MAY 09 3. To access the classic AERO service parameter, type 83.A prompt to enable or disable the classic channel card appears. 4. Press 1 to enable the classic channel card. 5. Press 0 to disable the classic channel card. 6. To activate the new parameter setting, reboot the network mode HSD terminal.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-88 MAY 09Blank Page

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-98 MAY 09Figure 3-4. HSD-Xi Outline Diagram, 1252-E-4124 Rev. A00 (Sheet 1 of 2)

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-118 MAY 09Figure 3-5. HSD-Xi Outline Diagram, 1252-E-4124 Rev. A00 (Sheet 2 of 2)

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-138 MAY 09Figure 3-6. ESCM Outline Diagram, 1252-E-4123 Rev. A00

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-158 MAY 09Figure 3-7. System Interconnection Diagram HSD-440 Network Mode (HSD-Xi), 1252-B-4303 Rev. B00, (Sheet 1 of 4)

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-178 MAY 09Figure 3-8. System Interconnection Diagram HSD-440 Network Mode (HSD-Xi), 1252-B-4303 Rev. B00, (Sheet 2 of 4)

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-198 MAY 09Figure 3-9. System Interconnection Diagram HSD-440 Network Mode (HSD-Xi), 1252-B-4303 Rev. B00, (Sheet 3 of 4)

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 3-218 MAY 09Figure 3-10. System Interconnection Diagram HSD-440 Network Mode (HSD-Xi), 1252-B-4303 Rev. B00, (Sheet 4 of 4)

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 4-18 MAY 09TEST AND FAULT ISOLATIONThis section provides the information required to determine the operational readiness of the HSD-Xi terminal, and to aid service personnel in diagnosing system faults. It includes the following sections:•Operational and Diagnostic Testing•Adjustment and Alignment Procedures•Modification HistoryThe operational and diagnostic tests described in this section require you to use the network mode HSD terminals built-in diagnostic tool, terminal MPU. NOTE: Depending on the version of software installed, the MPU report and menu screens displayed may differ from those shown as examples in this manual.1. Operational and Diagnostic TestingA. GeneralUsually, terminals require testing for one of the following reasons:• To verify the operational readiness of the terminal during and after installation on an aircraft• To verify that a fault exists and produce system reports for troubleshooting purposes• To verify the operational readiness of repaired LRUs during re-installation on an aircraftThis section includes test and fault isolation procedures for the HSD-X and HSD-Xi terminals. B. Verifying the HSD-X and HSD-Xi Terminal InstallationTo verify that the HSD-X and HSD-Xi is installed correctly, you need the following equipment:• Computer with Ethernet and serial connections• HyperTerminal© or equivalent terminal emulator• Maintenance port interface cablePerform these procedures to verify that the HSD-X and HSD-Xi is installed correctly.To activate a connection between the network mode HSD terminal and the HSD-Xi terminal: 1. Connect a computer to the maintenance port utility of the network mode HSD terminal. 2. To navigate to Menu 3, press CTRL + N. 3. To set control processor parameters, press k. 4. A list of control processor parameters appears.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 4-28 MAY 09 5. To access the HSD-Xi parameter, type 48.A prompt to define the HSD-Xi as installed or not installed appears. 6. To activate the connection between the network mode HSD terminal and the HSD-Xi terminal, press 1. 7. Power cycle both units. The network mode HSD terminal can now communicate with the HSD-Xi terminal.To verify the HSD-Xi installation: 1. Connect to the maintenance port utility of the HSD-Xi terminal. 2. To navigate to Menu 4, press CTRL + N. 3. To verify the Forward ID of the terminals in the HSD-Xi, press q.The forward ID for CC #1 appears. 4. To verify the system configuration and I/O strapping, press =, type 13, press ENTER, and then press esc.Report 13 is activated and displays the system configuration and data I/O strapping. 5. To navigate to Menu 3, press CTRL + O. 6. To verify LES access codes, press O.The LES access codes appear. 7. To verify that the network mode HSD system recognizes the HSD-Xi terminal, press =, type 78, press ENTER, and then press esc.Report 78 is activated and displays information about the connected HSD-Xi terminal.To Verify that the Network mode HSD terminal is operating correctly: 1. Connect a computer to the maintenance port utility of the network mode HSD terminal. 2. To verify receive C/No (Rx) signals, press =, type 69, press ENTER, and then press esc.Report 69 is activated and displays the receive C/No signal values for each channel card in the network system. Make sure that receive C/No signal values are greater than 50 dB/Hz. 3. To verify transmit (Tx) signals, press =, type 69 and press ENTER to disable report 69, then press =, type 78, press ENTER, and then press esc.Report 78 is activated and displays transmit EIRP/Watt values for components of the network system. 4. To verify that the network mode HSD is operating correctly, place a Swift64 call on the HSD-Xi terminal, and make sure that EIRP/Watt values are between 14.5 dBW and 22.5 dBW.If the network mode HSD system does not pass these installation tests, refer to the Testing and Fault Isolation section of HSD-440 System Description, Installation, and Maintenance Manual, MN-1252-33077.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 4-38 MAY 092. Adjustment and Alignment ProceduresThere are no adjustment or alignment procedures required for HSD-Xi terminals.3. Modification HistoryThe HSD-Xi terminal currently has no history of modifications.

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 5-18 MAY 09MAINTENANCE AND REPAIRThis section provides maintenance and repair information for the HSD-X and HSD-Xi terminal. It includes the following sections:•Maintenance•Repair1. MaintenanceThe HSD-X and HSD-Xi terminals do not require routine maintenance.This section contains the following sections:•Basic Troubleshooting for the network mode HSD•Connecting to the HSD-Xi terminal through the network mode HSD Console Mode•Disconnecting Software Load Equipment•Monitoring the HSD-Xi TerminalA. Basic Troubleshooting for the network mode HSD This section provides basic fault checks for the network mode HSD.• If the Ocean Region registration fails, make sure that the same LES access code is configured for all components of the system.• If the HSD-Xi terminal does not transmit calls, make sure that the system configuration and I/O configuration strapping is correct.• If the Fault LED illuminates, check the HPA status and Forward ID and SDI strapping.• If the network mode HSD does not communicate with the aircraft avionics, make sure that the multi-control and BITE wiring is correct.• If you cannot make a Swift64 call with the HSD terminal, activate report 38 and verify the power request value, and verify that RF coax connections in the transmit path to the DLNA are properly installed.• If the network mode HSD drops calls when multiple calls are in progress, verify that the HPA to antenna cable loss value is accurate. Measure again the cable loss values from the HSD-Xi to the network mode HSD and from the HPA to the antenna. Reconfigure the cable loss values if necessary.• If the SBB service is not working, check the Subscriber Identity Module (SIM), Access Point Name (APN) and the Inmarsat Account.• During satellite re-clocking, SBB and Classic services may not be available on the same satellite at a given time. If this occurs, make sure the Classic service is turned off to access SBB services. See Enabling and Disabling the Classic Channel Card.NOTE: For information about SBB, or on how to configure Swift64 or SBB services, or for information about maintenance and monitoring of the network mode HSD, see the eNfusion™ HSD-440 High-speed Data Terminal System Description, Installation, and Maintenance Manual, MN-1252-33077.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 5-28 MAY 09B. Connecting to the HSD-Xi terminal through the network mode HSD Console ModeUse the procedures in this section to verify the operation of the HSD-Xi terminal. These procedures use the console mode of the network mode HSD terminal maintenance port utility.NOTE: For information about how to connect to the network mode HSD terminal maintenance port utility, see the eNfusion™ HSD-440 High-speed Data Terminal System Description, Installation, and Maintenance Manual, MN-1252-33077.To activate the console mode of the network mode HSD maintenance port utility: 1. Connect to the maintenance port utility of the network mode HSD terminal. 2. To navigate to Menu 18, press CTRL + N. 3. To activate the HSD-Xi console mode, press x.A prompt appears for the number of the associated HSD-Xi terminal. The network mode HSD supports only one HSD-Xi terminal. 4. To select the HSD-Xi terminal, press 1, and then press ENTER.The maintenance port utility connects to the HSD-Xi terminal. 5. To access the HSD-Xiterminal, type the password maint.Menu 1 of the HSD-Xi maintenance port utility appears. You are connected to the HSD-Xi terminal.C. Loading Software to the HSD-Xi TerminalYou can perform a software upload on the HSD-Xi terminal using the HSD-Xi maintenance port, or ARINC connector.To upload HSD-Xi terminal channel card software: 1. Connect a computer to the maintenance port of the HSD-Xi terminal. 2. Save the HSD Load Program file (PN 1110-SW-1021) to a folder on your computer.NOTE: EMS SATCOM recommends that you create a folder named HSD_Load in the root directory of the computer and save the load application file to this folder. 3. Apply power to the HSD-Xi terminal. 4. Close all other applications running on the computer.The load program may not execute successfully if other programs are running. 5. To launch the load application, in the HSD_Load folder, double-click on ADT_LOAD.exe.The ADT_LOAD application opens in a DOS window and displays the Load Target menu. 6. To load channel card application software (for example: appl41.hex, cfig41.hex) to channel card #1, from the Which Target menu type 22, and then press ENTER.The load application prompts you to type in a filename.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 5-38 MAY 09 7. Type the appropriate filename for the software being loaded to the HSD-Xi Channel Card (for example appl41.hex or cfig41.hex), and then press ENTER.The application prompts you to select a COM port. 8. Type the appropriate COM port (1 or 2—typically 1), and then press ENTER. 9. To start the load, press ENTER.Communication with the HSD-Xi transceiver is established. A percentage (%) progress indicator appears on the screen and shows the load status. Once the load is complete, a confirmation message briefly appears on the screen indicating that the file has been successfully loaded. The DOS window then closes, and the HSD resets automatically.D. Disconnecting Software Load EquipmentAfter you install the software and verify that the software loaded successfully, disconnect your equipment properly from the HSD-Xi terminal.To remove power and disconnect the HSD-Xi terminal properly: 1. Turn off the computer. 2. Disconnect the serial cable connector from the COM port. 3. Disconnect the cable connector from the HSD Maintenance Port.E. Monitoring the HSD-Xi TerminalMonitor the HSD-Xi terminal status by reading the maintenance port utility reports.To activate a report: 1. Connect to the maintenance port utility of the HSD-Xi terminal. 2. To view a list of reports, press =. 3. To access a report, type the report number. 4. To activate the report, press esc.The following reports provide useful information on the HSD-Xi terminal status.• Report 7—provides a log of call codes and events for every call made through the HSD-Xi terminal.• Report 46—a comprehensive report that describes the overall health of the terminal• Report 78—provides transmit power values for components of the network mode HSD system. NOTE: This report is not available on the HSD-Xi. HSD-Xi Transmit power can be monitored in HSD-440 Report 78.F. Software Load ProcedureEMS SATCOM may occasionally release new software for the HSD-Xi terminal.CAUTION: DO NOT LOAD SOFTWARE INTO THE HSD-XI TERMINAL WHEN THE TERMINAL IS FULLY INSTALLED IN THE AIRCRAFT.CAUTION: MAKE SURE THAT ALL REPORTS AND MENUS ARE TURNED OFF.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 5-48 MAY 09Load new software with a laptop or computer connected to the maintenance port of the HSD-Xi terminal, using the EMS Loader application.Load new software with a laptop or computer connected to the maintenance port of the HSD terminal, using the EMS Loader application.NOTE: Refer to the applicable software release note or service bulletin for a specific list of the software files that need to be loaded. If in doubt, verify with EMS SATCOM Product Support that the software version being loaded is the latest release.This section describes how to load channel card software to HSD-Xi terminals using the EMS Loader. To load channel software: 1. Remove power from the HSD-Xi terminal. 2. Connect a computer to the maintenance port of the HSD-Xi terminal. 3. Turn on the computer. 4. Save the EMS Loader application file (ADT_LOAD.exe) to the same folder on your computer that contains the software files.EMS SATCOM recommends that you create a folder named HSD Load in the root directory and save the load program file and the software files to this folder. 5. Apply power to the HSD-Xi terminal. 6. Close all other applications running on the computer. The load program will not execute successfully if other programs are using the COM port. 7. In the HSD Load folder, double-click ADT_LOAD.exe.The EMS Loader opens in a DOS window, displays the Load Target menu, and prompts you to select a target for the software. 8. To load all software on channel card 1, type 22. 9. Press ENTER.The EMS Loader prompts you to select a COM port. 10.Type the COM port connected to the HSD-Xi terminal, and then press ENTER. The EMS Loader prompts you to type a filename. 11. Type Swift64-PR-9140-x.xx-config.hex, and then press ENTER.The prompt asks if this is RF control software for TAL2 (channel card 1). 12.To choose the default, N (No), press ENTER.The EMS Loader continues to prompt for the next filename. 13.Type the following file names one at a time, press ENTER after each one, type Y or N, and then press ENTER again.• Swift64-PR-9140-x.x.x-cpumain.hex, ENTER, N, ENTER• Swift64-PR-9140-x.x.x-release.hex, ENTER, N, ENTER• Swift64-PR-9140-x.x.x-tmsc33.hex, ENTER, N, ENTER• Swift64-PR-9140-x.x.x-tmsc64.hex, ENTER, N, ENTER

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 5-58 MAY 09• Swift64-PR-9140-x.x.x-rfcontrol.hex, ENTER, N, ENTERNOTE: Do not load Swift64-PR-9140-x.xx-rfcontrol2.hex. 14.To terminate the list, press ENTER at the prompt.Communication with the HSD-Xi terminal is established. A percentage (%) load status indicator appears on the screen. Once the load is complete, a confirmation message briefly appears on the screen indicating that the file has been successfully loaded. The DOS window closes, and the HSD-Xi terminal resets. 15.Repeat steps 7 to 14 to load the software: SwiftSBB_PR_9140_x_x_x-Config.hex, and:• SwiftSBB_PR_9140_x_x_x-cpumain.hex, ENTER, N, ENTER• SwiftSBB_PR_9140_x_x_x-CPUSwiftBB.hex, ENTER, N, ENTER• SwiftSBB_PR_9140_x_x_x-Modem.hex, ENTER, N, ENTER• SwiftSBB_PR_9140_x_x_x-ReleaseMarker.hex, ENTER, N, ENTER• SwiftSBB_PR_9140_x_x_x-VoiceCodec.hex, ENTER, N, ENTERNOTE: Do not load SwiftSBB_PR_9140_x_x_x-RFControl.hex. 16. If no other software loads are required, proceed to "Verifying Software Loads" on page 5-7.NOTE: If the load fails, restart the load from the beginning of the procedure. If, after two attempts, the load still does not complete successfully, contact EMS SATCOM Product Support for assistance. (1) Loading Control Process SoftwareThis section describes how to load control processor software on to terminals. CAUTION: SOFTWARE MUST NOT BE LOADED TO THE HSD-Xi TERMINAL WHEN THE TERMINAL IS FULLY INSTALLED IN THE AIRCRAFT.To load control processor software to the HSD-Xi terminal: 1. Remove power from the HSD-Xi terminal. 2. Connect a computer to the maintenance port of the HSD-Xi terminal. 3. Turn on the computer. 4. Save ADT_LOAD.exe to the same folder on your computer that contains the software files.EMS SATCOM recommends that you create a folder named HSD Load in the root directory and save the load program file and the software files to this folder. 5. Apply power to HSD-Xi terminal. 6. Close all other applications running on the computer. The load program will not execute successfully if other programs are using the COM port.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 5-68 MAY 09 7. In the HSD Load folder, double-click ADT_LOAD.exe to launch the load application.The EMS Loader opens in a DOS window, displays the Load Target menu, and prompts you to select a target for the software. 8. To load control processor software to the control processor, press 0 (zero), and then press ENTER. The load application prompts you to type a filename. 9. Type the filename for the software being loaded to the HSD-Xi terminal control processor, and then press ENTER. The EMS Loader prompts you to select a COM port. 10.Type the COM port connected to the HSD-Xi terminal, and then press ENTER. 11. To start the load, press ENTER. To abort the software load, press ESC.Communication with the HSD-Xi terminal is established. A percentage (%) load status indicator appears on the screen. Once the load is complete, a confirmation message briefly appears on the screen indicating that the file has been successfully loaded. The DOS window closes, and the HSD-Xi terminal resets. 12. If no other software loads are required, go to "Verifying Software Loads" on page 5-7.NOTE: If the load fails, restart the load from the beginning of the procedure. If, after two attempts, the load still does not complete successfully, contact EMS SATCOM Product Support for assistance. (2) Updating Displayed Software VersionsOnce you have uploaded the major software to the HSD-Xi terminal, you must load a BIN file to display the new versions. Load this file according to the applicable software service bulletin released by EMS SATCOM.To update displayed software versions: 1. Remove power from the HSD-Xi terminal. 2. Connect a computer to the maintenance port of the HSD-Xi terminal. 3. Turn on the computer. 4. Save ADT_LOAD.exe to the same folder on your computer that contains the software files. It is recommended that you create a folder named HSD Load in the root directory and save the load program file and the software files to this folder. 5. Apply power to the HSD-Xi terminal. 6. Close all other applications running on the computer. The load program will not execute successfully if other programs are using the COM port. 7. In the HSD Load folder, double-click ADT_LOAD.exe to launch the load application.The EMS Loader opens in a DOS window, displays the Load Target menu, and prompts you to select a target for the software.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 5-78 MAY 09 8. To load application software, type 24. 9. Press ENTER.The system prompts you for a filename.NOTE: The filename follows the format li_XX.bin. 10.Type the filename of the software. 11. Press ENTER. The program prompts you to select a COM port. 12.Type the COM port connected to the HSD-Xi terminal, and then press ENTER. 13.To start the load, press ENTER.A percentage (%) progress indicator appears on the screen. A confirmation message briefly appears on the screen indicating that the file has been successfully loaded, and the DOS window closes. This completes the software load. When you finish loading all the software load, make sure the software loaded successfully by following "Verifying Software Loads" on page 5-7If a software load fails, restart the load from the beginning of the procedure. If, after two attempts, the load still does not complete successfully, contact EMS SATCOM Product Support for assistance.(3) Verifying Software LoadsAfter loading all software as specified in the applicable software service bulletin released by EMS SATCOM verify that all software loaded successfully.NOTE: The screens shown in this procedure are examples only. The software and other versions may differ from your terminal.To verify software loads: 1. Apply power to the HSD-Xi terminal. 2. On the computer, open a terminal emulation program, such as HyperTerminal, and start the HSD-Xi terminal MPU. 3. Connect the computer to the maintenance port of the HSD-Xi terminal. 4. Type maint, and then press ENTER.Menu 1 appears. 5. To scroll to Menu 2, press CTRL+N. 6. To display the versions of software loaded onto the HSD-Xi terminal, press V.A list of firmware versions appears similar to the example provided below (actual versions will differ depending on the software installed on the terminal).FIRMWARE VERSIONS: KERNEL: V1.4 -- Wed Feb 21 08:58:08 2007 APPLICATION: V11.9 -- Wed Mar 28 10:07:24 2007 CHANNEL CARD #1: 4.9.8.0 -- 0.3.6.2 -- 2.1.0.0 -- 2.7.0.0 CHANNEL CARD #2: 1.17.0.1 -- -- -- 2.7.0.0 DATA I/O CARD: Version 1.39.0.0 built on Feb 2 2007 13:

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 5-88 MAY 09 7. Verify that all software has loaded successfully to both channel cards. Verify that the firmware versions shown match the versions listed on the load disk (or files) and in the software service bulletin (examples shown above). 8. Close the terminal emulation program. 9. Remove power from the HSD-Xi terminal.This completes the software load verification.(4) Disconnecting the Load EquipmentYou must complete all required software loads and load verification before you disconnect the load equipment.To disconnect load equipment: 1. Remove power from the HSD-Xi terminal (if applicable). 2. Turn off the computer (if applicable). 3. Disconnect the serial cable connector from the COM port. 4. Disconnect the serial cable connector from the HSD-Xi terminal maintenance port.2. RepairAll repair procedures must be completed by EMS SATCOM-approved repair facilities.A. Repair Tools and SuppliesNo special supplies are required to repair this equipment. HSD-X and HSD-Xi terminals that require service must be returned to EMS SATCOM or to an EMS SATCOM-approved service center. Refer to "Test and Fault Isolation" on page 4-1 for terminal testing requirements and procedures.B. Repair ProceduresThis equipment does not require any special repair procedures. C. Removal ProceduresIf an HSD-X and HSD-Xi terminal must be removed from service for repair, remove power, disconnect all equipment from the terminal and then remove it from the ARINC tray. D. Repair Facility ApprovalsEMS SATCOM, located at 400 Maple Grove Road in Ottawa, Ontario, Canada, is a Transport Canada Approved Maintenance Organization (AMO). In accordance with the Technical Arrangement on Maintenance between Canada and the European aviation authority JAA, and due to the Bilateral Agreement between Canada and the United States aviation authority FAA, EMS SATCOM conforms to the maintenance requirements of JAR 145 and FAR 145 respectively.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 5-98 MAY 09E. Return for Repair InformationTo return equipment to EMS SATCOM for repair, follow the Return Materials Authorization procedure. Failure to comply with this procedure may cause shipping delays and additional charges.(1) Warranty ReturnsEquipment that qualifies for warranty repair can be returned to EMS SATCOM for repair or replacement at our discretion. The customer shall pay the shipping costs to EMS SATCOM and EMS SATCOM will pay for the shipping costs to return the repaired/replaced terminal to the customer.(2) Non-Warranty ReturnsEquipment that fails to work properly because of improper or negligent use, abuse, shipping damage, or any other condition can still be returned to EMS SATCOM for repair or replacement at our discretion. The customer will be notified of the cost to repair or replace the terminal prior to invoicing for the repair or replacement. The customer shall pay for the shipping costs to and from EMS SATCOM.(3) Repackaging RequirementsAn HSD-X and HSD-Xi terminal returned to EMS SATCOM must be returned in its original shipping container. Failure to do so may invalidate the warranty. If an HSD-Xi terminal shipping container is unavailable, the customer must request a replacement container from EMS SATCOM or assume responsibility for the packaging and shipping.(4) Return Materials Authorization (RMA) ProcedureIf it is determined that a terminal must be returned to EMS SATCOM for repair or overhaul, please follow the RMA procedure below. 1. Have the following information ready before calling EMS SATCOM Product Support: • Model (for example HSD-400 terminal)• Terminal part number (for example, 1252-A-3500)• Serial number• Description of failure• Aircraft tail number, serial number, and aircraft model number 2. Call EMS SATCOM Product Support at 1-888-300-7415 (North America) or +1-613-591-3086 (rest of the world). 3. An EMS SATCOM Product Support Specialist will attempt to resolve the problem by telephone. If the terminal must be returned to EMS SATCOM, the Product Support Specialist will authorize the R&O Coordinator to issue an RMA Number. 4. Pack the HSD-X and HSD-Xi terminal in the original shipping container or an EMS SATCOM-approved shipping-container. 5. Write the RMA number on the outside of the shipping container and on all shipping documents and ship prepaid to:EMS SATCOM (867480857)

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 5-108 MAY 09400 Maple Grove RoadOttawa, OntarioCanada K2V 1B8RMA#__________ Attn: Repair & Overhaul 6. Fax or email the details of the shipment to the R&O Coordinator, including the following information: Shipment date, carrier name and the waybill number.NOTE: The processing of LRU returns is limited to standard business hours from 8:30 am to 5:00 pm EST. For General inquires and status requests, please contact the R&O department directly:Tel: 613-591-6040 Ext. 1214Fax: 613-591-8951Email: rmareturns@emssatcom.com3. Instructions for Continued AirworthinessThis section presents the instructions for continued airworthiness, as per FAR 25.1529, of the HSD-X and HSD-Xi terminal. Installation of the HSD-X and HSD-Xi terminal on an aircraft by supplemental type certificate (STC) or Form 337 obligates the aircraft operator to include the maintenance information supplied by this manual in the operator's Aircraft Maintenance manual and the operator's Aircraft Scheduled Maintenance Program. The following paragraphs describe all maintenance requirements and instructions for continued airworthiness of the HSD-X and HSD-Xi terminal. • Add the LRU part numbers and other necessary part numbers contained in this manual to the aircraft operator's appropriate, aircraft illustrated parts catalog (IPC).• Add all wiring diagram information contained in this manual to the aircraft operator's appropriate aircraft Wiring Diagram Manuals.• HSD-X and HSD-Xi terminals are considered on-condition units. No additional or routine maintenance is required. • If an HSD-X and HSD-Xi terminal is inoperative, remove the terminal, secure cables and wiring, collar applicable switches and circuit breakers, and placard them as inoperative. Before flight, revise the equipment list and weight and balance data as applicable and record the removal of the terminal in the log book [refer to section 91.213 of the FAR or the aircraft's minimum equipment list (MEL)]. • HSD-X and HSD-Xi terminals are not field-repairable. All terminals must be returned to the EMS SATCOM factory or authorized repair centers for repair.• Repaired terminals must be re-installed on the aircraft in accordance with the instructions provided in this manual. The operation of all repaired terminals must be verified using the operational verification tests and procedures provided in this manual before being approved for return to service. All special tools required to test the terminal for approval for return to service are listed and described in "Test and Fault Isolation" on page 4-1.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 5-118 MAY 09Approval for return to service must be entered in the logbook as required by section 43.9 of the FAR.• The following scheduled maintenance tasks must be added to the aircraft operator's appropriate aircraft maintenance program:• Recommended periodic scheduled servicing tasks: None required.• Recommended periodic inspections: None required.• Recommended periodic scheduled preventative maintenance tests (tests to determine system condition and/or latent failures): None required.

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SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 A-18 MAY 09APPENDIX A: INMARSAT SATELLITE BEAM COVERAGEInmarsat operates strategically placed geostationary satellites called I-3 and I-4. I-3 satellites provide access to services such as Swift64 and Aero H/H+, and I-4 satellites provide access to SBB services.Each I-3 satellite is located over and named after an OR. The four satellite ORs are: • Atlantic Ocean Region-East (AOR-E)• Atlantic Ocean Region-West (AOR-W)• Indian Ocean Region (IOR)• Pacific Ocean Region (POR)Figure A-1 represents the satellite ORs with approximate transfer coordinates for satellite transitions.Figure A-1 Satellite ORsThe four satellite ORs are made up of smaller, spot-beam coverage areas. The following maps show the Inmarsat satellite spot-beam coverage for the four ORs, and a composite map of the four regions combined.NOTE: Figure A-2 and Figure A-3 depict Inmarsat's expectations of coverage but do not represent a guarantee of service and should not be relied upon. The availability of service at the edge of coverage areas fluctuates depending upon a variety of conditions.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 A-28 MAY 09Figure A-2 Inmarsat I3 Satellite Beam Coverage—Composite Map

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 A-38 MAY 09Figure A-3 Inmarsat I-3 Satellite Beam Coverage—OR MapsAt the time of publishing, three I-4 satellites provide SBB services: Americas (98W), EMEA (25E) and Asia-Pacific (143.5E).Figure A-4 shows the area covered by I-4 satellites.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 A-48 MAY 09Figure A-4 I-4 Satellite Coverage Map

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 B-18 MAY 09APPENDIX B: TROUBLESHOOTING CHECKLISTBefore performing the detailed testing and troubleshooting procedures provided in this manual, read the following Troubleshooting Checklist. Use the Troubleshooting Checklist to make sure that you have not missed any key steps in the HSD-X and HSD-Xi terminal setup. 1. Have you registered with a service provider to activate service?You must register with an Inmarsat-authorized service provider to activate an account to access the Satellite Communications network using an HSD-X and HSD-Xi terminal. Contact Inmarsat for a list of available service providers at:Inmarsat Customer Care 99 City Road, London, EC1Y 1AXTel: +44 20 7728 1777 Fax: +44 20 7728 1142E-mail: customer_care@inmarsat.com 2. Has your account been activated? Once registered, your HSD-X and HSD-Xi terminal is assigned terminal identification numbers called FWD IDs. The HSD-X and HSD-Xi terminal must be strapped accordingly. Refer to "Installation" on page 3-1 for detailed strapping and installation instructions. NOTE: The service registration information may take a few days to be incorporated into the system databases at the LES level. New terminals being commissioned are not validated by the LES until their customer database has been updated by Inmarsat to reflect the registration and activation of your terminal.NOTE: To verify that the service registration information has been validated at the LES, call 33 POUND KEY for assistance. Confirm with the LES operator that the FWD IDs assigned to your terminal are valid and active. 3. Is the HSD-X and HSD-Xi terminal seated properly?In cases where the HSD-X and HSD-Xi terminal is not fully seated into the ARINC 600 connector (to the rear of the Fan Tray), the user may experience intermittent system operation. If intermittent system operation occurs:• Check that the polarization pins are installed correctly as indicated on the applicable Outline and Installation diagram. • Make sure that the HSD-X and HSD-Xi terminal is fully inserted into the tray and that the front hold-down screws are properly tightened to secure the terminal. 4. Is all cabling attached correctly and securely? Broken connections and improper cabling are the most common causes of HSD-X and HSD-Xi terminal malfunctions. Before proceeding with testing and troubleshooting, complete the following checks:• Check that all cables and wiring are routed and connected correctly and securely.• Make sure that the terminal is installed with the correct power source.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 B-28 MAY 09• Verify that all external user and networking devices (for example: TAs, routers, fax, telephones, computers) are connected and configured properly. 5. Have any changes to the system been made? For previously installed and functional terminals, make note of any changes made to the system since the last time the terminal functioned without problems. • Were any new devices or systems connected to the terminal?• Have any connecting devices or equipment been removed or replaced? If so, check that all new or replaced connections are attached and configured correctly.• Have you changed service providers or re-configured the system in any way? 6. Are your Primary and Secondary LES Access Codes programmed for all ORs? The system default for LES access codes is set to 0 (zero), which must be configured to valid LES access codes before operation. Refer to "System Operation" on page 2-1 for details. 7. Was the operational mode of the system strapped or configured correctly?Verify that the system mode wiring straps match the installation configuration mode.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 C-18 MAY 09APPENDIX C: INSTALLATION PLANNING CHECKLISTInstallation Planning Steps1. Register the terminalRecord the following information (provided by EMS SATCOM upon purchase)Inmarsat Serial Numbers (ISN) x 4 1234Contact your Service Provider and provide the four 12-digit ISNs from aboveIMSI Number 1IMSI Number 2Record the FWD IDs received (from your Service Provider or from Inmarsat) and corresponding Inmarsat Mobile Numbers (IMN) 1 2 3 4FWD IDs(last 6 digits of ISN)IMNsISDN speechISDN(3.1 kHz audio)ISDN 56 kbpsISDN 64 kbpsISDN(4.8k audio)MPDSService Provider LES Access Codes (depend on Service Provider)AOR-WAOR-EIORPOR2. Pin StrappingThe following strapping is requiredItem Strapped pins, for example, TP1A to BP1A

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 C-28 MAY 09Fwd ID System mode Data I/O(if applicable)SDI 3. WiringAntenna Multi-Control BITE A/B HPA Mute A/B Power ISDN: Wire the ISDN line. Channels 1 and 2 operate over ISDN 1. ISDN-1 Ethernet:Wire the Ethernet port for SBB.Ethernet-1 Inertial Navigation System (INS) Analog Tip/Ring (POTS) CEPT-E1, Future PBX applications (optional) 4. ConfigurationProgram the Land Earth Station (LES) Access Codes Configure the CNX Cabin Gateway if required Installation Planning Steps

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 D-18 MAY 09APPENDIX D: INSTALLATION CHECKLISTAircraft Identification: Network Mode HSD Terminal Model No.:HSD Terminal Install. Mode: Network Mode HSD Terminal Serial No.:Name Signature DateChecks completed by:Approved/Witnessed by:Section Parameter Item N/A 9ValueInstallation / MechanicalPhysical Service/maintenance accessEnvironmental considerations—see "HSD-Xi Terminal Environmental Characteristics" on page 1-5Fan Tray Plug configuration—see Chassis bonding—see Fan rotation—unobstructedARINC 600 Con. Polarized pinsInstallation / ElectricalPower Connections + 28 V dc polarity115 V ac polarityChassis groundingVoltage Levels + 28 V dc level115 V ac levelIRS Input IRS wiringIRS format

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 D-28 MAY 09Move the aircraft in a circle and check the signal and C/No.Config. Strap Pins SDISystem configurationForward addressWOW (optional)Ethernet Wired to RJ45 distribution pointsISDN Wired to RJ45 distribution pointsRemotes Manual reset switch operationMaintenance port (DB9 access)Power and Fault indicatorsRF Coaxial Rx i/p cable lossTx o/p cable lossAntenna Antenna manufacturer and typeWired as per manufacturerConfiguration LES Access codesStand-Alone ModeFWD IDTestSystem Power-Up Visual LED indicationsPower-up computer displayTest On-AirSystem Logon Reset message observedLogon verifiedTestOptional Checks Ground segmentFlight segmentSection Parameter Item N/A 9Value

Operational TestHeading (Deg) Antenna Selected Antenna AzimuthHSD-Xi terminalCH 1Signal153045607590105120135150165180195210225240255270285300315330345360SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 D-38 MAY 09

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 D-48 MAY 09Blank Page

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 E-18 MAY 09APPENDIX E: INMARSAT CAUSE CODESTable E-1 defines the maintenance port menu fault codes of the HSD-X and HSD-Xi terminal. Table E-1 Inmarsat Cause Code Definitions Inmarsat Cause Code Code Definition1001 Call cleared by MES terminal (normal termination of call)1011 Call failed, MES terminal busy1012 Call cleared, MES terminal busy1021 Call failed, MES time-out (no answer)1081 Call failed, MES terminal not installed1091 Call failed, MES terminal out-of-service1092 Call cleared, MES terminal out-of-service1141 MES preempted clear by higher priority call1142 MES preempted fixed call by higher priority call1143 Offered call cleared, pre-empted at MES1144 Call cleared, MES initiated preemption1145 Attempted call cleared, pre-empted at MES1146 Attempted call abandoned by MES terminal1202 Handover, MES ready1281 Call failed, MES cannot accept1291 Call failed, MES cannot accept at present1351 Call cleared, insufficient free memory1361 Call cleared by MES cable unwrap1362 Call cleared, long interruption in reception at MES1363 MES secondary clear due to repoint OR1391 Call cleared, traveled distance exceeds 700km1392 Call cleared, spot beam transition (call terminated because aircraft left spot beam)1393 Call cleared, cooperative mode1451 Call failed, terrestrial circuits congested1452 Call failed, LES congested (no channel and no circuit)1502 Handover, LES Ready, normal clear1551 Call failed, LES congested (no channel)1581 Call failed, service not provided at this LES1591 Call failed, service temporarily not available at this LES1592 Call cleared, credit card type not supported1651 Call failed, LES congested (no channel terminal)

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 E-28 MAY 091661 Call failed, long interruption in reception at LES1662 LES long term blockage of SCPC MES1790 Call cleared, failure credit card validation process1791 Call cleared, failure authentication process1811 NCS MES ID busy1812 NCS MES ID busy IPDS1841 Call cleared, NCS initiated preemption for incoming Pri.1 call1842 Call cleared, NCS initiated preemption for incoming Pri.2 call1843 Call cleared, NCS initiated preemption for incoming Pri.3 call1844 Call cleared, NCS initiated preemption1851 Call failed, satellite congestion NCS reject no SCPC available1852 Call failed, satellite congestion NCS reject SCPC does not match request1853 Call failed, lease channel congestion1854 Call failed, MES outside spot beam coverage area1855 Call rejected, preemption failed, no channel available1856 Call rejected, spot beam selection failed1857 Handover failed, channel not available2000 MES int reject MES RQ invalid CNO2001 MES int reject MES RQ failed qualification2010 MES int reject MES RP invalid CNO2011 MES int reject MES RP failed qualification2012 MES int reject MES RP operation timeout2020 MES int reject NCSA missing2021 MES int reject NCSA invalid CNO2022 MES int reject NCSA failed qualification2023 Call failed, Signal lost on NCSA during call setup, check antenna and try again2024 Call failed, Missing channel assignment, try again2025 Call failed, Signal lost on NCSC during call setup, check antenna and try again2030 MES int reject LES ID failed qualification2040 MES int reject SCCS invalid CNO2041 MES int reject SCCS not paired2048 Call failed, invalid number dialed2049 Call failed, terminal not ready for call, try later2050 Call failed, Not allowed to make another mobile call yet, wait 20 seconds and try again Table E-1 Inmarsat Cause Code Definitions (Continued)Inmarsat Cause Code Code Definition

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 E-38 MAY 092051 Call failed, dialed number is barred2052 Call failed, LES selected is barred2053 Call failed, number dialed must be in a phonebook2053 Call failed, terminal can only be used with a valid SIM2055 Call failed, user not logged in2056 Call failed, user not logged in to SIM2057 Call failed, LES is not in SIM allowed list2058 Call cleared, SIM removed during call2059 Call failed, terminal is locked for outgoing calls2060 MES int reject NCSS failed qualification2061 MES int reject spot beam invalid2062 Call failed, no spot beams in the ocean region, select another OR2063 Terminal ID is not set correctly, check with dealer2070 Lost NCSC signal, seeking2071 Stand-Alone Mode finished, seeking network2080 SIM error, check SIM is inserted correctly2090 MES int reject ORR query invalid2091 MES int reject ORR invalid2092 MES int reject MES RR failed qualification2093 MES int reject MES RR invalid CNO2094 MES int reject NCRA missing2095 MES int reject NCRA lost lock2100 MES int reject illegal call type2101 MES Int reject illegal peripheral2102 Call request failed, call already in progress2103 Call failed, star code is badly formatted2104 Call failed, cannot accept two address book star codes2105 Call failed, address book entry not found2106 Call failed, star code does not exist2120 MES int reject no transmit power available2200 Battery flat for terminal operation2201 Call cleared, used all allocated time for call type2300 MES int reject no coop response2301 MES int reject no power2302 MES int reject no location report2400 MES int reject no ORA SU found Table E-1 Inmarsat Cause Code Definitions (Continued)Inmarsat Cause Code Code Definition

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 E-48 MAY 098000 ACSE Recycling8001 ACSE Top Of Find BB8002 ACSE Top Of Process BB8010 ACSE Finding Primary NCS Long8011 ACSE Finding Secondary NCS Short8012 ACSE Finding Primary Standalone Short8013 ACSE Finding Primary NCS Short8014 ACSE Finding Primary Standalone Long8018 ACSE Finding Secondary Standalone Short8019 ACSE Finding Secondary Standalone Long8020 ACSE Found Primary NCS8021 ACSE Found Secondary NCS8022 ACSE Found Primary Standalone8023 ACSE Found Secondary Standalone8024 ACSE found primary NGNCS8025 ACSE found secondary NGNCS8030 ACSE NSR Invalid8040 ACSE Inert8041 ACSE ODU Status8080 ACSE NSR Valid8081 ACSE NSR Valid LES A8100 ACSE Booting8110 ACSE Booted8120 ACSE FIDR ID Invalid8200 ACSE Spot Beam Selection8201 ACSE Next Spot Beam8202 ACSE Successful Spot Beam Selection8203 ACSE Failed To Find Spot Beam8204 ACSE Spot Beam Selective Clear8210 ACSE Spot Beam Reject Mobile Call No ID8211 ACSE Spot Beam Reject Mobile Call No TDM8300 ACSE ORR8301 ACSE Successful ORR8302 ACSE Failed ORR8303 ACSE No ORR8304 ACSE ORR Tune NCRA8305 ACSE ORR MES RR Table E-1 Inmarsat Cause Code Definitions (Continued)Inmarsat Cause Code Code Definition

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 E-58 MAY 098306 ACSE failed retry ORR8310 ACSE ORR Query Begin8311 ACSE ORR Query Burst8312 ACSE ORR Query Successful8313 ACSE ORR Query Failed8400 ACSE Fixed Begin8401 ACSE Fixed MESRP8402 ACSE Fixed Call Type Set8410 ACSE Fixed Tune NCSA8411 ACSE Fixed Channel Assignment8420 ACSE Fixed Clearing Call8421 ACSE Fixed Selective Clear8480 ACSE Fixed SCPC Begin8481 ACSE Fixed SCPC Transmitting8482 ACSE Fixed Authentication Begin8483 ACSE Fixed Authentication End8484 ACSE Fixed Power Control8485 ACSE Fixed MES Connect8486 ACSE Fixed Ringing Begin8500 ACSE Mobile Begin8501 ACSE Mobile MES RQ18502 ACSE Mobile MES RQ28503 ACSE Mobile Call Type Set8510 ACSE Mobile Tune NCSA8511 ACSE Mobile Channel Assignment8520 ACSE Mobile Clearing Call8521 ACSE Mobile Selective Clear8580 ACSE Mobile SCPC Begin8581 ACSE Mobile SCPC Transmitting8582 ACSE Mobile Authentication Begin8583 ACSE Mobile Authentication End8584 ACSE Mobile Power Control8585 ACSE Mobile LES Connect8586 ACSE Mobile Ringing Begin8600 MPDS SCPC Mode Selected8800 ACSE cable call begin8801 ACSE cable call successful Table E-1 Inmarsat Cause Code Definitions (Continued)Inmarsat Cause Code Code Definition

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 E-68 MAY 098900 ACSE Logoff Begin8901 ACSE Successful Logoff8902 ACSE No ORR Logoff9000 ACSE accepts call9003 ACSE accepted9004 ACSE rejected9020 ACSE call waiting9021 ACSE idle selective clear9022 ACSE TDM not found9080 ACSE rejected fixed call due to invalid NSR9081 ACSE In MRSi9082 ACSE sounder turned on9083 ACSE sounder turned off9084 ACSE in lock9085 ACSE out of lock9086 ACSE ext sounder turned on9087 ACSE ext sounder turned off9088 ACSE timer about to expire9090 ACSE Smartcard activated9091 ACSE Smartcard removed9092 ACSE Smartcard error9100 Peripheral on hook9101 Peripheral off hook9102 Peripheral connected9103 Peripheral ringing9104 Peripheral ready9105 Peripheral hanging up9106 Peripheral hang up9107 Peripheral not responding9108 Peripheral dialing9109 Peripheral abort dialing9120 Peripheral DTMF accepted9121 Peripheral DTMF rejected9122 Peripheral invalid request9123 Peripheral valid request9124 Peripheral bonding auto9125 Peripheral bonding slave Table E-1 Inmarsat Cause Code Definitions (Continued)Inmarsat Cause Code Code Definition

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 E-78 MAY 099126 Peripheral bonding none9130 Peripheral STU enabled9131 Peripheral STU disabled9200 MSG T_AM received 9201 MSG A_AM received9202 MSG T_HA received9203 MMI normal9204 MMI inert9205 MMI programming9206 MMI reboot9207 MMI powerdown9208 MMI accepted9209 MMI rejected400000 CT SP bad400000 No call pending400001 CT SP good400002 CT SP full400003 CT SP access denied400080 CT SP find400081 CT SP enumerate400082 CT SP no entries400090 CT SP delete400100 CT SP spot beam selection400105 CT SP MPDS400110 CT SP ocean region registration400111 CT SP ORR query400112 CT SP log off400120 CT SP cable call400200 CT SP go idle400201 CT SP go idle due to configuration400202 CT SP selective clear400208 CT SP go idle clear spot beam400209 CT SP go idle clear NSR400210 CT SP go inert400211 CT SP go inert Smartcard400212 CT SP go inert DDS poll400900 CT SP ODU status Table E-1 Inmarsat Cause Code Definitions (Continued)Inmarsat Cause Code Code Definition

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 E-88 MAY 09400901 CT SP ODU status no alarms400902 CT SP ODU status DDS400910 CT SP prod test400911 CT SP prod test ODU401000 CT SP clear spot beam800103 Mobile AMBE800124 Mobile aero 64k speech800404 Mobile data800504 Mobile facsimile800606 Mobile 64k UDI800607 Mobile 56k UDI800610 Mobile 64k audio 3k1800622 Mobile aero 64k UDI800623 Mobile aero 56k UDI800625 Mobile aero 64k audio 3k111A0 Call cleared, credit card not accepted11D1 Call failed, Request data invalid11D2 Call failed, insufficient digits in service address11D3 Call failed, invalid service address11D4 Call cleared, credit card data information invalid11D5 Call cleared, invalid country code11D6 Call cleared, PID information is not consistent11D7 Call rejected, invalid service for Pri.1 or 2 call11D8 Call cleared, dialed number not 2 or 3 digits for Pr.1 or 2 call11E0 Call cleared, invalid credit card PIN at this LES11E1 Call cleared, too many invalid credit card call attempts12B1 Call cleared by MES for unspecified reason, for example:• GPS conflict• Insufficient HPA power available to make call• HPA over current12C2 Call cleared, no credit card valid message received12C3 Call failed, MES time-out (no terrestrial answer)12C4 Call cleared, authentication query not received (usually caused by call setup failure)12C5 Call cleared, MES missing sup service SU12C6 Call cleared, MES missing sup service 2SU Table E-1 Inmarsat Cause Code Definitions (Continued)Inmarsat Cause Code Code Definition

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 E-98 MAY 0912C7 Call cleared, MES missing SCPC channel release SU sup service12C8 Handover failed, LES not detected12D1 Call failed, Spot-beam data invalid12D2 Call failed, invalid scrambling vector15A1 Call failed, MES not authorized at this LES15A2 Call failed, service not authorized at this LES15A3 Call cleared, credit card not authorized15A4 Call cleared, authentication reply invalid15A5 Call failed, PID not authorized for any service15A6 Call failed, PID not authorized for requested service15B1 Call cleared by LES for unspecified reason15C1 Call failed, LES time-out (no assignment)15C2 Call failed, LES time-out (no service address)15C3 Call failed, LES time-out (no scrambling vector)15C4 Call failed, no service address and no scrambling vector15C5 Call cleared, incomplete credit card data information15C7 Call failed, LES time-out (no MES Connect)15C9 Call cleared, no authentication reply15CA Call cleared, notification ack not received15CB Call cleared, invalid sequence number in notification ack15CC Handover failed, no response to request15CD Handover failed, MES not ready15D1 Call failed, LES time-out (invalid assignment)15D2 LES MES already busy15E1 Call cleared but MES still transmitting (FAULT)16C2 LES missing MES SCPC16C3 Handover failed, MES not detected18A1 NCS MES ID not found18A2 Call failed, MES not authorized18A3 Call failed, LES not authorized18B1 Call failed by NCS for unspecified reason18B2 Call rejected, invalid service requested18C1 NCS MES burst missing18C3 NCS MES busy preemption failed18D1 Call failed, invalid call request18E1 NCS MES busy already Table E-1 Inmarsat Cause Code Definitions (Continued)Inmarsat Cause Code Code Definition

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 E-108 MAY 0918E2 NCS MES busy already MPDS1F01 Call cleared by terrestrial circuit (normal call termination from ground source)1F11 Call failed, terrestrial party busy1F21 Call failed, LES time-out (no answer)1F61 Call failed, terrestrial circuit failure (call attempted during ORR)1F62 Call failed, early clear by terrestrial circuit2F00 LES int reject lack of MES RESP response2F01 LES int reject lack of MES ARN response2F02 LES int reject incorrect SVECSCPC4000A0 CT SP any4000F0 CT Terminal ID4000F1 CT Options4000F2 CT config names80010F Mobile 64k speech8D0FFF Mobile Mini-M8E0FFF Mobile HSD8F0FFF Mobile90A0 EXPPORT bonding started90A1 EXPPORT bonding ended90A2 EXPPORT remote panel present90A3 EXPPORT remote panel removed90B0 ACSE MPDS mode selected90B1 ACSE SCPC mode selected90C0 ACSE transmit on90C1 ACSE transmit off90D0 ACSE spot beam handover started90D1 ACSE spot beam termination timer started90F0 Event log wipedB000 Mod error, generalB001 Mod error, tune failedB002 Mod error, mode failedB003 Mod error, mmr failedB004 Mod error, not respondingB010 MOD Invalid ModeB011 MOD Command InvalidB020 Mod error, su underflow Table E-1 Inmarsat Cause Code Definitions (Continued)Inmarsat Cause Code Code Definition

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 E-118 MAY 09B021 MOD Su overflowB022 MOD Su not transmittedB024 MOD invalid frame noB025 MOD invalid slot noB028 MOD cannot Tx Su while tuningB030 MOD channel out of rangeB032 MOD cannot tune while TxB033 MOD tuning in progressB040 MOD error watchdogB100 DEMOD error, generalB101 DEMOD error, tune failedB102 DEMOD error, mode failedB110 DEMOD invalid modeB130 DEMOD channel out of rangeB133 DEMOD tuning in progressB200 Generic modem errorB201 RF error RX VHFB202 RF error RX LbandB204 RF error RX VHFB208 RF error TX LbandB210 RF error RF errorB220 RF error Ref errorB27F Mod watchdog trippedB280 Generic voice codec errorsB281 TMS spurious interruptB300 Outdoor terminal failure, check connections to ODUB301 ODU error cannot set cable attenuatorB310 ODU error power response missingB311 ODU error tune response missingB312 ODU error HPA control response missingB313 ODU error HPA status response missingB314 ODU error alarm response missingB315 ODU error burst timer response missingB316 ODU error HPA backoff response missingB320 ODU error alarm heatB321 ODU error alarm burstB322 ODU error alarm power Table E-1 Inmarsat Cause Code Definitions (Continued)Inmarsat Cause Code Code Definition

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 E-128 MAY 09B323 ODU error alarm over voltageB324 ODU error alarm reverse powerB328 ODU failed due to tx power checkB329 ODU error alarm timeoutB330 ODU error alarm timeout no tripB400 Internal temperature of terminal too high, turn off for 10 minutesB401 Internal temperature sensor failedB410 Mod error, handshake failure, power down/up and try againB500 Battery charging communication failureB501 Power supply errorB580 Battery is over temperature, charging disabledB581 Battery temperature is now ok, charging enabledC00103 Fixed AMBEC0010F Fixed 64k speechC00124 Fixed aero 64k speechC00404 Fixed dataC00504 Fixed facsimileC00606 Fixed 64k UDIC00607 Fixed 56k UDIC00610 Fixed 64k audio 3k1C00622 Fixed aero 64k UDIC00623 Fixed aero 56k UDIC00625 Fixed aero 64k audio 3k1CD0FFF Fixed Mini-MCE0FFF Fixed HSDCF0FFF Fixed FFFD ACSE end marker (MPDS)FFFE Status undefined (MPDS)FFFF Status OK (MPDS) Table E-1 Inmarsat Cause Code Definitions (Continued)Inmarsat Cause Code Code Definition

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 F-18 MAY 09APPENDIX F: SETTING UP SBBThis appendix describes how to set up a single client on a packet-switched SBB connection.1. RequirementsTo configure and use a background standard IP connection, you must connect a computer to the Ethernet port of the HSD-X and HSD-Xi terminal. If you are connecting a computer or router to the Ethernet port of the HSD-Xi terminal, use a RJ-45 cross-over cable. If you are connecting a hub or switch, use a RJ-45 straight-through cable.2. Configuring a Standard IP Primary PDP ContextThe connection that you configure in this section defines the primary PDP context. You can configure any type of connection for the primary PDP context, but a standard IP connection, as illustrated in this procedure, is the most common and useful. To create other connections, see "Creating Connections for Other Services" on page F-7.NOTE: This connection must be active before you can establish other connections with other PDP contexts.(a) To create a PPPoE connection 1. Click the Start button, point to Settings, and then click Control Panel.The Control Panel appears. 2. Double-click Network Connections.The Network Connections window appears, as shown in Figure F-1.Figure F-1 Network Connections Window

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 F-28 MAY 09 3. Click Create a new connection.The New Connection Wizard appears, as shown in Figure F-2.Figure F-2 New Connection Wizard 4. Click Next.The Network Connection Type page appears, as shown in Figure F-3.Figure F-3 Network Connection Type Page 5. Click Connect to the Internet, and then click Next.The Getting Ready page appears, as shown in Figure F-4.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 F-38 MAY 09Figure F-4 Getting Ready Page 6. Click Set up my connection manually, and then click Next.The Internet Connection page appears, as shown in Figure F-5.Figure F-5 Internet Connection Page 7. Click Connect using a broadband connection that requires a user name and password, and then click Next.The Connection Name page appears, as shown in Figure F-6.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 F-48 MAY 09Figure F-6 Connection Name Page 8. In the ISP Name box, type BGAN, and then click Next.The name you type is the name that appears in the list of connections available on your computer.The Connection Availability page appears, as shown in Figure F-7.Figure F-7 Connection Availability Page 9. Click Anyone's use or My use only, and then click Next.The Internet Account Information page appears, as shown in Figure F-8.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 F-58 MAY 09Figure F-8 Internet Account Information Page 10. In the User name box, type a user name that you will remember. 11. In the Password box, type a password that you will remember. 12. In the Confirm password box, retype your password. 13. Click Next.The Completing the New Connection Wizard page appears, as shown in Figure F-9.Figure F-9 Completing the New Connection Wizard Page 14. To complete the connection setup, click Finish.The Connect dialog box appears, as shown in Figure F-10.

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 F-68 MAY 09Figure F-10 Connect Dialog Box 15. Click Properties.The Properties dialog box appears, as shown in Figure F-11.Figure F-11 Properties Dialog Box 16. In the Service Name box, type the service string SBB:BACKGROUND@USER=username@PASS=password@APN=my.apn.com.• SBB:BACKGROUND for Background IP service

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 F-78 MAY 09•SBB:BACKGROUND@APN=my.apn.com for Background IP service that uses specific access point name•SBB:BACKGROUND@USER=username@PASS=password for Background IP service that uses a specific username and password.Replace “username”, “password”, and “my.apn.com” with your username, password, and APN IP address.This defines the primary PDP context as a background SBB connection.NOTE: Some routers do not support dial strings. To access a service, configure the default service name in the data I/O card, and the HSD-X and HSD-Xi terminal will add the service name to the call.3. Creating Connections for Other ServicesYou can create a connection for every service you use on your computer, such as 32 kbps and 64 kbps services.To create a connection:• Follow the procedure above for Configuring a Standard IP Primary PDP Context, and, in step 16, type one of the following service names:•SBB:STREAM32K for 32 K streaming service•SBB:STREAM64K for 64 K streaming service•SBB:STREAM128K for 128 K streaming service

SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUALeNfusion™ HSD-X and HSD-Xi High-speed Data Terminal23-15-30 F-88 MAY 09Blank Page