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PRINTEDINUSA Part No. 7250818 (Rev. D 7/19/02)

EcoWater Systems

PO Box 64420, St. Paul MN 55164-9888

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ECOWATER

SYST E MS Unpacking, Table of Contents

UNPACKING

EcoWater Systems conditioner models R70 and

R50S are shipped from the factory in two cartons.

These contain resin tank/controller assembly in one

carton and the brine tank, cover, skin pack of small

parts needed to assemble and install the unit, and

this manual.

EcoWater Systems conditioners, models R20, R30

and R40 are shipped from the factory in 1 master

carton. The carton also includes a skin pack of small

parts needed to assemble and install the unit, and

this manual.

Thoroughly check the EcoWater Systems condition-

er for possible shipping damage and parts loss. Also

inspect and note any damage to the shippingcarton.

Notify the transportation company if damage is pres-

ent. EcoWater Systems is not responsible for in-

transit damages.

Remove and discard (RECYCLE)allpackingmateri-

als. We suggest you keep the small parts on the

skin-pack until you are ready to use them. Minimal

assembly is needed on all two tank models...see

page 6.

TABLE OF CONTENTS

Page

Warranty 3

Water / Water Conditioning 4-5

Assembly 6

Planning / Installation 7-13

1st Time Programming Face Plate Controller 14-15

Faceplate Controller Features / Options 16-22

Remote Monitor Features / Options, FCC

user information 23

EcoWater Conditioner Operation 24-27

Service Information 28-34

Refilling with Salt 28

Troubleshooting 30-33

Dimensions / Specifications 35

Repair Parts 36-39

SAFETY GUIDES

Follow the installation instructions carefully. Failure to install the EcoWater Systems conditioner properly

voids the warranty.

Before you begin installation, read this entire manual. Then, obtain all the materials and tools you will need

to make the installation.

Check local plumbing and electrical codes. The installation must conform to them.

Use only lead-free solder and flux for all sweat-solder connections, as required by state and federal codes.

Use care when handling the EcoWater Systems conditioner. Do not turn upside down, drop, or set on sharp

protrusions.

Do not locate the EcoWater Systems conditioner where freezing temperatures occur. Do not attempt to treat

waterover120F. Freezing, or hot water damage voids the warranty.

Avoid installing in direct sunlight. Excessive sun heat may cause distortion or other damage to non-metallic

parts.

The EcoWater Systems conditioner requires a minimum water flow of 3 gallons per minute at the inlet. Maxi-

mum allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may

exceed the maximum. Use a pressure reducing valve if necessary. (Adding a pressure reducing valve may

reduce the flow.)

The EcoWater Systems conditioner works on 24 volt-60 hz electrical power only. Be sure to use the

included transformer.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference,and (2)this device must accept any interference received,

including interference that may cause undesired operation. Changes or modifications not expressly ap-

proved by the party responsible for compliance could void the user’s authority to operate the equipment.

This system is not intended to be used for treating water that is microbiologically unsafe or of unknown quality

without adequate disinfection before or after the system.

ECOWATER

SYSTEMS Warranty



LIMITED WARRANTY

EcoWater Systems, Inc.

Advantage Warranty

Series ECR & ERR 3000 Water System

Congratulations! You have just purchased the highest quality water conditioning

product on the market. To register your warranty, complete the enclosed Warranty

Registration Card and mail it within 30 days of purchase.

To whom is this warranty extended?

EcoWater Systems, Inc. warrants its products to the original owner and

guarantees that the products will be free from defects in materials and

workmanship from the original date of installation.

How does my warranty work?

If, during the respective warranty period, a part proves, after inspection by

EcoWater, to be defective, EcoWater will, at its sole option repair or replace that

part at no charge, other than normal shipping, installation or service charges.

What is covered by the warranty?

EcoWater Systems, Inc. guarantees that,

for the LIFETIME of the original owner, the SALT TANK and the MINERAL TANK

will not rust, corrode, leak, burst, or in any other manner fail to perform their proper

functions and that,

for a period of TEN YEARS, the VALVE BODY will be free of defects in materials

and workmanship and will perform its proper function and that,

for a period of FIVE YEARS, the ELECTRONIC FACEPLATE and ALL OTHER

PARTS, including the REMOTE MONITOR will be free of defects in materials and

workmanship and will perform their normal functions.

Only on models designated as ERR on the rating decal, the EcoLife resin is also

guaranteed, for the lifetime of the original owner, to be free of defects in materials

and workmanship and to remove chlorine form a municipal water supply.

How do I obtain warranty service?

Should you need service, your local, independent EcoWater Dealer is only a

phone call away.

PHONE:

To obtain warranty service, notice must be given, within thirty (30) days of the dis-

covery of the defect, to your local EcoWater Systems dealer.

If I needa part replaced after the factory warranty expires, is the replacement

part warranted?

Yes, EcoWater Systems, Inc. warrants FACTORY REPAIRS as well as all

REPLACEMENTPARTS for a period of 90 DAYS. This warranty does not include

normal shipping, installation or service charges.

Are any additional warranties available?

We are pleased to say, YES! EcoWater Systems, Inc. sells an EXTENDED,

PARTS ONLY WARRANTY for the ELECTRONICS portion of your product. This

warranty is called the “Perfect Ten” and extends the five year warranty on the

electronic FACEPLATE, WIRINGHARNESS, DRIVE MOTOR, TRANSFORMER,

POWER CORD, SENSOR HOUSING, and MICRO SWITCHES to a total of TEN

YEARS from the date of original installation. Your local dealer will provide details

regarding this warranty or will refer you to the factory for additional information.

In addition, the 3000 SERIES product carries the CREST OF EXCELLENCE

GUARANTEE that, should you experience a repetitive problem that remains

uncorrected, EcoWater will, during the FIRST YEAR OF INSTALLATION, replace

the product with the exact or comparable product.* This guarantee may be subject

to normal shipping and installation or service charges.

General Provisions

The above warranties are effective provided the water conditioner is operated at

water pressures not exceeding 125 psi, and at watertemperatures not exceeding

120 F (and on a municipal chlorinated water supply -

); provided further that the water conditioner is not subject to

abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided

further that the water conditioner is not damaged as the result of any unusual force

of nature such as, but not limited to, flood, hurricane, tornado or earthquake.

EcoWater Systems, Inc., is excused if failure to perform its warranty obligations

is the result of strikes, government regulation, materials shortages, or other

circumstances beyond its control.

*THERE ARE NO WARRANTIES ON THE WATER CONDITIONER BEYOND

THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES,

INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF

FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT

THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE

OBLIGATION OF ECOWATER SYSTEMS, INC. UNDER THESE WARRANTIES

IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES

TOBE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND ECOWATER

IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO

ECOWATER DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS

AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSLY

DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty lasts or

exclusions or limitations of incidental or consequential damage, so the limitations

and exclusions in this warranty may not apply to you. This warranty gives you

specific legal rights, and you may have other rights which vary from state to state.

This warranty applies to consumer-owned installations only.

*8$5$17((

%21'

The Continental Casualty Company, an Illinois corporation, has

issued it’s bond in the form shown below, guaranteeing full perfor-

mance by EcoWater Systems, Inc.

CONTINENTAL CASUALTY COMPANY, Chicago, Illinois, here-

inafter called ‘‘Surety,’’ guarantees unto Harris Trust and Savings

Bank, 111 West Monroe Street, Chicago, Illinois, as Trustee hold-

ing said Guarantee Bond under the terms of a Trust Agreement

dated September 15, 1963, for the use and benefit of original pur-

chasers of residential EcoWater Systems Units within the Conti-

nental United States, as described herein, that EcoWater Systems,

Inc., will discharge the obligations of the ‘‘EcoWater Bonded Parts

and Service Guarantee Policy.’’

PROVIDED, HOWEVER, that:

1. Liability of Surety hereunder shall not exceed the sum of FIVE

HUNDRED AND 00/100th DOLLARS ($500.00) as to any one

installation, and shall not exceed the sum of FIVE HUNDRED

THOUSAND AND 00/100th DOLLARS ($500,000.00) in the ag-

gregate, and

2. Thereshall be no liability hereunder as to any purchaser to whom

there has not been issued at the time of installation and pur-

chase completed registration card which is enclosed with a fac-

simile of this bond, and who has not returned such card in accor-

dance with this guarantee.

3. Claim must be made by such original purchaser in writing within

30 days from the expiration of these guarantees upon EcoWater

Systems, Inc., PO Box 64420, St. Paul, MN 55164, to perform

the terms of said guarantee, and notice of any default on such

guarantee must be sent to Surety at its address by Registered

Mail.

CONTINENTAL CASUALTY COMPANY

attest:

assistant secretary

by:

vice-president

This is to certify that the original of the above

guarantee and bond is on file with Harris Trust

and Savings Bank, 111 West Monroe Street,

Chicago, Illinois.

HARRIS TRUST AND SAVINGS BANK

As Trustee

by:

authorized officer

ECOWATER

SYSTEMS Water, and Water Conditioning

WATER

Man’s very existence depends on water. It is one of

the basic commodities of life. Water is best as nature

provides it, is a common misconception. Practically

all natural water needs refinement or treatment to

make it safe to drink or more satisfactory to use.

The earth’s water supply cycle starts in the upper

cloud layers. As it falls to the earth as rain or snow,

it picks up impurities and gases from the atmo-

sphere. Landing on earth, it seeps over and through

the ground, dissolving earth minerals. Passing

through limestone, it dissolves calcium and magne-

sium, the hardness minerals. Iron deposits impart

iron to the water. Acidity and sediments are other

water conditions.

Municipal water supplies come from surface reser-

voirs, such as lakes and rivers, or from underground

reservoirs. Usually, municipalities chlorinate the wa-

ter to make it safe to drink. Sediment is removed by

filtration. Tastes and odors are reduced or elimi-

nated. The water is conditioned to comply with cer-

tain specifications. However, hardness minerals,

tastes and odors are not always reduced to the most

desirable levels.

Underground reservoirs provide our private water

supplies. Because the water is raw and untreated, it

can have varying amounts of hardness, iron, tastes,

odors, acidity, or combinations of these. Different lo-

calities and water levels affect mineral content.

WATER CONDITIONING

Water conditioning is the treatment of 4 general

conditions. These are: (1) +DUGQHVV,(2),URQ,(3)

$FLGLW\ DQG (4) 6HGLPHQWV.

(1) +$5'1(66 is a term to describe the presence

of calcium and magnesium minerals in water. A

chemical analysis accurately measures the amount

of minerals in grain weight. For example, 1 gallon of

water with 5 grains per gallon (gpg) hardness has

dissolved minerals, that if solidified, about equals

the size of 1ordinary aspirin tablet. One gallon of wa-

ter, 25 gpg hard, has a mineral content equal in size

to 5 aspirin tablets. Water hardness varies greatly

across the country. It generally contains from 3 to

100 gpg.

Hard water affectsliving ingeneral. Hardness miner-

als combine with soap to make a soap curd. The

curd greatly reduces the cleaning action of soap.

Precipitated hardness minerals form a crust on

cooking utensils, appliances, and plumbing fixtures.

Even the tastes of foods are affected. A water soft-

ener removes the hardness minerals to eliminate

these problems, and others. Pages 25-28 describe

how the EcoWater conditioner works.

Sodium Information: Water softeners using sodium

chloride (salt) for regeneration add sodium to the

water. Persons on sodium restricted diets should

consider the added sodium as part of their overall in-

take.

(2) ,521 in water is measured in parts per million

(ppm). The total* ppm of iron, and type or types*, is

determined by chemical analysis. Four different

types of iron in water are: ❶Ferrous (clear water),

❷Ferric (red water), ❸Bacterial and organically

bound iron, ❹Colloidal and inorganically boundiron

(ferrous or ferric).

*Water may contain 1 or more of the 4 types of iron

and any combination of these. Total iron is the sum

of the contents.

❶Ferrous (clear water) iron is soluble and dissolves

in water. It is usually detected by taking a sample of

water in a clear bottle or glass. Immediately after tak-

ing, the sample is clear. As the water sample stands,

it gradually clouds and turns slightly yellow or brown

as air oxidizes the iron. This usually occurs in 15 to

30 minutes. An EcoWater conditioner will remove

moderate amounts of this type of iron (see specifica-

tions).

❷Ferric (red water), and ❸Bacterial and organically

bound ironsare insoluble.This ironis visible immedi-

ately when drawn from a faucet because it has oxi-

dized before reaching the home. It appears as small

cloudy yellow, orange, or reddish suspended par-

ticles. After the water stands for a period of time, the

particles settle to thebottom of the container.Gener-

ally these irons are removed from water by filtration.

Chlorination is also recommended for bacterial iron.

An EcoWater conditioner will remove minimal quan-

tities (see specifications) of ferric iron.

continued

ECOWATER

SYSTEMS Water, and Water Conditioning

❹Colloidal and inorganically bound iron is a ferric or

ferrous form that will not filter or exchange out of wa-

ter. In some instances, treatment may improve col-

loidal iron water, but always consult a qualified

water chemistry lab before attempting to treat it.

Colloidal iron water usually has a yellow appearance

when drawn. After standing for several hours, the

color persists and the iron does not settle, but re-

mains suspended in the water.

Iron in water causes stains on clothing and plumbing

fixtures. It negatively affects the taste of food, drink-

ing water, and other beverages.

(3) $&,',7< or acid water is caused by carbon diox-

ide, hydrogen sulfide, and sometimes industrial

wastes. It is corrosive to plumbing, plumbing fix-

tures, water heaters, and other water using ap-

pliances. It can also damage and cause premature

failure of seals, diaphragms, etc., in water handling

equipment.

A chemical analysis is needed to measure the de-

gree of acidity in water. This is called thepH ofwater.

Water testing below 6.9 pH is acidic. The lower the

pHreading, the greater the acidity.A neutralizerfilter

or a chemical feed pump are usually recommended

to treat acid water.

(4) 6(',0(17 is fine, foreign material particles sus-

pended in water. This material is most often clay or

silt. Extreme amounts of sediment may give the wa-

ter a cloudy appearance. A sediment filter normally

corrects this condition.

ECOWATER

SYSTEMS Assembly Instructions

1. Cabinet models are factory assembled. During

installation, remove thetop and salt hole covers. Set

aside to prevent damage. Check the brinewell to be

sure it is secured and vertical (FIG. 1).

2. Lift the brine valve out of the brinewell. Be sure

the float stem is parallel to the stand tube so seals

will seat properly during operation. Replace the

brine valve in the brinewell bottom and install the

brinewell cover.

3. Install the brine tank overflow grommet and elbow

in the 3/4” diameter hole in the brine tank sidewall.

grommet

elbow nozzle assembly

brine tubing

brine tank

brinewell

brine valve

screw, Tuflok

slots

brine valve

brinewell

brine tank

brine tubing

elbow

grommet

washer

FIGURE 2

FIGURE 1

brinewell cover brinewell cover

stand

tube

float stem

stand

tube

float stem

TWO TANK MODELS

CABINET MODELS

ECOWATER

SYSTEMS Planning Installation

FIG. 3 - TYPICAL INSTALLATION DRAWINGS

INLET - OUTLET OPTIONS

1” copper tube

(2 supplied)

1’ x 1” strgt.

sweat connector

1’ x 3/4” strgt.

sweat connector

1” sweat x 1” or 3/4”

pipe thread

floor drain

NOTE: Faceplate and support

not shown for clarity of drawing.

Tie or wire valve drain hose in place, to keep

over floor drain.

valve drain

valve drain hose

brine tank

overflow

hose

brine tank

overflow hose

TWO TANK,

MODEL

CABINET

MODEL

1-1/2”

airgap

120V,

60Hz

outlet

transformer

(supplied)

to timer

1-1/2”

airgap

INLET

OUTLET

3- valve

bypass system

inlet valve

outlet valve

bypass valve

HARD

WATER

HARD

WATER

CONDITIONED

WATER

bypass valve

#7214383

INLET - OUTLET PLUMBING OPTIONS

:ALWAYS INSTALL either an EcoWater bypass

valve #7214383, or a 3 valve bypass system. By-

pass valves allow you to turn off water to the soft-

ener for repairs if needed, but still have water in

house pipes.

:Use 1”... or, 3/4” (minimum) pipe and fittings.

:Use sweat copper... or, threaded pipe*... or, PVC

plastic pipe.*

*Sweat soldering is required to adapt to the fittings

(1” male) supplied with the EcoWater System Unit,

or obtain approved compression adaptors. The fol-

lowing special fittings are available from EcoWater.

Be sure to comply with all local plumbing codes.

ECOWATER

SYSTEMS Planning Installation

OTHER REQUIREMENTS

:A drain is needed for regeneration discharge wa-

ter. A floor drain is preferred, close to the EcoWa-

ter conditioner. A laundry tub, standpipe, etc., are

other drain options.

FIG. 4 - DRAIN OPTIONS

STANDPIPE

1-1/2”

airgap

drain

hose

1-1/2”

airgap

drain

hose

LAUNDRY TUB

:A 120V-60Hz, grounded, continuously ‘‘live’’,

electrical outlet is needed within 10’ of the Eco-

Water conditioner.

TOOLS YOU MAY NEED

common screwdriver pliers

cross-point screwdriver tape measure

SOLDERED COPPER THREADED CPVC PLASTIC

tubing cutter hacksaw or

pipe cutter hacksaw

propane torch threading tool adjustable

wrench

LEAD-FREE

solder and flux pipe joint com-

pound* solvent cement*

emery cloth,

sandpaper or steel

wool

primer

MATERIALS YOU MAY NEED

1bypass valve, or 3 valves

1pipe and fittings as required

11/2” I. D. high quality, flexible hose for the valve

drain,* and brine tank drain. The brine tank drain el-

bow accepts either 1/2” or 3/8” I. D. hose.

*VALVE DRAIN OPTIONS: Flexible drain hose is

not allowed in all localities (check your codes). To

make a rigid valve drain run, cut the barbed section

off the drain fitting for access to the 1/2” pipe

threads. Then plumb a rigid drain as needed (see

diagram). An optional drain fitting, part no. 7141239,

is available from EcoWater to connect a standard

garden hose, or 5/8” I.D. hose onto a barb.

garden

hose

threads

barbs for

5/8” I.D.

hose

1/2” NPT

barbs for

1/2” I.D.

tubing

#7219066 #7141239

FIG. 5

HARD PLUMB DIAGRAM

1/2” NPT to pipe

female adaptor

1/2” pipe x 1-9/16” long

(cut length)

1/2” pipe x 2” long

(cut length)

90 elbow (2)

1/2” NPT to pipe

female adaptor

1/2” pipe x 1-9/16” long

(cut length)

1/2” pipe x 2-1/4” long

(cut length)

45 elbow (2)

NOTE: Codes in the state of Massachusetts require installation by a licensed plumber. For installation, use

plumbing code 248-CMR of the Commonwealth of Massachusetts.

ECOWATER

SYSTEMS Installation

SELECT INSTALLATION LOCATION

Consider all of the following when selecting an

installation location for the EcoWater conditioner.

:To condition allwater in the home, install the Eco-

Water conditioner close to the water supply inlet,

and before all other plumbing connections, ex-

cept outside water pipes. Outside faucets should

remain on hard water to avoid wasting condi-

tioned water and salt.

:A nearby drain is needed to carry away regenera-

tion discharge water. A floor drain is preferred,

with a laundry tub, standpipe, etc., as other op-

tions (check your local codes).

:The EcoWater conditioner works on 24 volts

only. A transformer is included to reduce 120-60

Hzhouse power. Provide an approved, grounded

outlet within 10’ of the conditioner. The condition-

er includes a 10’ power cable for connection be-

tween the transformer and the controller.

:Position the EcoWater conditioner at least 6”

from surrounding walls, or other appliances, to

allow access for adding salt and servicing.

:Locate theEcoWater conditioner, in the plumbing

system, after all other installed water condition-

ing equipment, except for a taste and odor filter.

A taste and odor filter is installed after all equip-

ment. Always install the EcoWater conditioner

BEFORE the water heater. See the Safety

Guides on page 2. To reduce the risk of hot water

back-up, conditioned water piping between the

EcoWater conditioner and water heater should

be as long as possible.

:Install the EcoWater conditioner in a place water

damage is least likely to occur if it develops a

leak.

:If installing the conditioner in an outside location,

be sure to provide protection from the elements,

contamination, vandalism, and sunlight heat.

The sun’s heat can melt plastic parts.

FIGURE 6 FIGURE 7

o-ring (2)

turbine

support

clip (2)

copper tube (2)

VALVE INLET

shim plywood

copper

tube o-ring

clip turbine

support

Bypass

Valve

Installation

copper

tube (2)

o-ring (2)

ECOWATER

SYSTEMS Installation

1. INSTALL BYPASS VALVE and/or COPPER

TUBES

IMPORTANT: The turbine support (FIG. 6) is factory

installed. The bypass valve or outlet copper tube will

not insert properly if the support assembly is re-

versed or not fully into the valve port.

a. IF INSTALLING AN ECOWATER BYPASS

VALVE, put lubricated o-ring seals onto both bypass

valve ports (FIG. 6B). Carefully slide the bypass

valve into the softener valve and install the “C” clips.

b. Slide a lubricatedo-ring sealonto eachof the cop-

per tubes. Carefully insert the copper tubes into the

bypass valve (FIG. 6B), or into the softener valve

(FIG. 6 and 6A). Then install the ‘‘C’’ clips.

NOTE: For lubrication, use silicone grease ap-

proved for potable water supplies.

IMPORTANT: Be sure the bypass valve and/or

copper tubes are firmly held in place by the plas-

tic ‘‘C’’ clips, and the clips are securely in place.

2. TURN OFF WATER SUPPLY

a. Close the main water supply valve, near the well

pump or water meter.

b. Shut off the electric or fuel supply to the water

heater.

c. Open high and low faucets to drain all water from

the house pipes.

3. INSTALLING THREE VALVE BYPASS

If installing a 3-valve bypass system, plumb as need-

ed using FIG. 3 as a guide. When installing sweat

copper, be sure to use lead-free solder and flux,

required by federal and state codes. Use pipe joint

compound on outside pipe threads.

4. MOVE THE ECOWATER UNIT INTO PLACE

Move the EcoWater System Unit (resin tank only if

2-tank model) into installation position. Set it on a

solid, smooth and level surface. If needed, place the

unit on a section of plywood, a minimum of 3/4” thick.

Then, shim under the plywood to level the unit, FIG.

CAUTION: '2 127 3/$&( 6+,06 ',5(&7/< 81

'(5 7+( %5,1( 7$1. The weight of the tank,

when full of water and salt, may cause the tank to

fracture at the shim.

5. ASSEMBLE INLET AND OUTLET PLUMBING

Measure, cut, and loosely assemblepipe andfittings

from the main water pipe (or from the bypass valves

installed in step 3), to the inlet and outlet copper

tubes, installed in step 1b.

Be sure hard water supply pipe goes to the valve

inlet side. Trace the water flow direction to be sure.

CAUTION: Besure to fit, align and support allplumb-

ing to prevent putting stress on the softener valve in-

let and outlet. Undo stress may cause damage to

the valve. continued

ground wire

clamp (2)

nozzle &

venturi

o-ring

elbow

FIGURE 8 FIGURE 9 FIGURE 10

Note: To ease brine tubing con-

nection, use the elbow and o-

ring seal as shown. Lubricate

the o-ring and insert into the el-

bow. Turn the elbow on and

tighten. Then, back-off up to 1

turn, as needed.

A3 - Valve Bypass

OUTLET

VALVE INLET

VALVE

BYPASS

VALVE

to conditioner

from conditioner

EcoWater

Bypass Valve

for SERVICE:

-Openthe inlet and outlet

valves.

- Close the bypass valve.

for BYPASS:

- Close the inlet and outlet

valves.

-Openthe bypass valve.

brine tubing

nut-ferrule

screen

Install hose clamps before

soldering copper tubes

copper

tubes

hose clamp,

ground (2)

ground wire

ECOWATER

SYSTEMS Installation

6. CONNECT INLET AND OUTLET PLUMBING

Complete the inlet and outlet plumbing as applica-

ble, below.

a. SOLDERED COPPER

(1) Thoroughly clean and flux all joints.

(2) Pull the plastic ‘‘C’’ clips and remove the inlet and

outlet tubes from the valve. Remove o-rings from the

tubes. DO NOT solder with tubes in the valve. Sol-

dering heat will damage the valve.

NOTE: If installing a ground as shown in figure 8A,

place hose clamps on copper tubes before sol-

dering (see step 7a).

(3) Make all solder connections. Be sure to keep fit-

tings fully together, and pipes square and straight.

IMPORTANT: Be sure the bypass valve and/or

copper tubes are firmly held in place by the plas-

tic ‘‘C’’ clips, and the clips are securely in place.

b. THREADED PIPE

(1) Apply pipe joint compound to all outside pipe

threads.

(2) Tighten all threaded joints.

(3) If soldering to the inlet and outlet tubes, observe

step aabove.

c. CPVC PLASTIC PIPE

(1) Clean, prime and cement all joints, following the

manufactures instructions supplied with the plastic

pipe and fittings.

(2) If soldering to the inlet and outlet tubes, observe

step aabove.

7. COLD WATER PIPE GROUNDING

The house cold water pipe (metal only) is often used

as a ground for the house electrical system. The

3-valve bypass type of installation, shown in FIG. 3,

will maintain ground continuity. If you use the plastic

bypass, continuity is broken. To restore the ground,

do either step aor bfollowing.

a. Use the included hose clamps and wire, to make

a jumper across the inlet and outlet copper tubes,

FIG. 8A. Put the hose clamps on the copper tubes

before soldering, step 6a.

b. Install a #4 copper wire across the removed sec-

tion of main water pipe, securely clamping at both

ends, FIG. 8B (parts not included).

8. INSTALL VALVE DRAIN HOSE

NOTE: See valve drain options on page 8.

a. Connect a length of 1/2” I.D. hose (check codes)

to the valve drain elbow, on the controller, FIG. 5.

Use a hose clamp to hold the hose in place. Route

the hose out through the notch in the back of the top

cover.

b. Run the hose to the floor drain, and as typically

shown in FIG. 4, tie or wire the end to a brick or other

heavy object. This will prevent ‘‘whipping’’ during re-

generations. Be sure to provide a 1-1/2” minimumair

gap, to prevent possible sewer water backup.

NOTE: In place of a floor drain, you can use a laun-

dry tub or standpipe as a good drain point for this

hose. Avoid long drain hose runs, or elevating the

hose more than 8’ above the floor.

9. IF INSTALLING A TWO TANKMODEL, move the

brine tank into position next to the resin tank. Ob-

serve the instructions in step 4, page 10.

ECOWATER

SYSTEMS Installation

10. INSTALL BRINE TANK OVERFLOW HOSE

a. Connect a length of 1/2” I. D. hose to the brine

tank overflow elbow and secure in place with a hose

clamp.

b. Run the hose to the floor drain, or other suitable

drain point no higher than the drain fitting on the

tank. If the tank overfills with water, the excess water

flows to the drain point.

11. On Two Tank models, connect the brine tubing

to the nozzle and venturi housing, FIGS. 1, 2 and 9.

Use the elbow, o-ring, nut-ferrule and screen in-

cluded on the skin-pack. Tighten the nut by hand,

then another 1/4 turn with a pliers.

NOTE: Route the tubing neatly out of the way and

cut it to the desired length. For longer distances, or-

der the optional parts shown on page 37, to extend

the tubing.

ECR3000R20 MODEL: A white color coded nozzle

and venturi (.023)is factoryinstalled foruse onwater

supply pressure of 50 psi and higher. If water supply

pressure is under 50 psi, install the black nozzle and

venturi (.032) along with the .1 gpm flow plug. They

are included on the small parts skin pack. Insert the

.1 gpm flow plug into the nozzle and venturi, as

shown, NUMBERED SIDE UP, CONCAVE SIDE

DOWN.

CAUTION: When removing and installing the cap,

holdthe housing tightly with 1 handto preventbreak-

age.

12. PRESSURE TESTING FOR LEAKS

To prevent excessive air pressure in the EcoWa-

ter Unit and plumbing system, do the following

steps EXACTLY in order.

a. Fully open two or more FRQGLWLRQHG cold water

faucets nearby the EcoWater Unit.

b. Place the bypass valve(s) in ‘‘bypass’’ position.

See figure 10.

c. Fully open the main water supply valve. Observe

steady flow from the opened faucets, with no air

bubbles.

d. (;$&7/< as follows, place bypass valve(s) in

‘‘service’’.

(1) SINGLE BYPASS VALVE: SLOWLY, move

the valve stem toward ‘‘service’’, pausing several

times to allow the unit to pressurize slowly.

(2) 3-VALVE BYPASS: Fully close the bypass

valve and open the outlet valve. SLOWLY, open

the inlet valve, pausing several times to allow the

unit to pressurize slowly.

e. After about 3 minutes, open a hot water faucet

for about 1 minute, or until all air is expelled, then

close.

f. Close all cold water faucets and check your

plumbing work for leaks.

13. ADD WATER AND SALT TO THE BRINE TANK

a. Using a pail or garden hose, add about 3 gallons

of water into the brine tank. DO NOT pour into the

brinewell, FIGS. 1 and 2, page 6.

b. Fill the brine tank with salt. You can use most wa-

ter conditioner salts, but it must be clean. Recom-

mended nugget, pellet or coarse solar salts have

less than 1% impurities. Salt storage capacity is

shown on page 35.

NOTE: See page 28 for additional information on

salt.

ECOWATER

SYSTEMS Installation

14. SANITIZING THE ECOWATER SYSTEM UNIT

Care is taken at the factory to keep your EcoWater

System conditioner clean and sanitary. Materials

used to make the unit will not infect or contaminate

your water supply, and will not cause bacteria to

form or grow. However, during shipping, storage,

installing and operating, bacteria could get into the

unit. For this reason, sanitizing as follows is sug-

gested owhen installing.

...Remove the brinewell cover and pour about 1-1/2

oz. (2 to 3 tablespoons) of common household

bleach into the softener brinewell, FIGS. 1 and 2,

page 6. Clorox, Linco, BoPeep, White Sail, Eagle,

etc.arebrand namesof bleachreadily available. Re-

place the brinewell cover.

...The final step in the sanitizing procedure is done

as you complete the following steps, including con-

troller programming on page 14.

Recommended by the Water Quality Association. On some water sup-

plies, the EcoWater System Unit may need periodic disinfecting.

15. CONNECT TRANSFORMER

a. Connect the power cable leads to the 2 terminals

on the transformer.

NOTE: Check to be sure all leadwire connectors are

secure on the back of the controller.

Caution:Be sure all wiring is away from thevalve

cam, which rotates during regenerations.

b. Plug the transformer into a continuously ‘‘live’’,

grounded, 120V-60Hz house electrical outlet, ap-

proved by local codes. 7+( 81,7 :25.6 21 9

21/< '2 127 &211(&7 :,7+287 7+(

75$16)250(5

16. START A RECHARGE

Press the RECHARGE keypad, move cursor to Set

Recharge Now and press SELECT/EXIT ( ¤)key-

pad, starting a recharge. This recharge draws the

sanitizing bleach into and through the EcoWater

System Unit. Any air remaining in the unit is purged

to the drain.

17. RESTART THE WATER HEATER

Turn on the electric or fuel supply to the water heat-

er, and light the pilot, if applies.

NOTE: The water heater is filled with HARD water

and, as hot water is used, it refills with conditioned

water. In a few days, the hot water will be fully condi-

tioned. To have fully conditioned hot water immedi-

ately, wait until the recharge (step 16) is over. Then,

drain the water heater until water runs cold.

18. Install the tank top cover(s).

COMPLETE THE PROGRAMMING STEPS ON

PAGES 14 AND 15.

Transformer

24V

tank

light

valve

motor

BACK OF

controller

120V

POWER

SOURCE

FIGURE 11

WATER

METER

SENSOR

ECOWATER

SYSTEMS Programming the Digital Demand Faceplate Controller

display keypad

keypad

RECHARGE

keypad

SALT LEVEL

keypad

SELECT/EXIT

keypad

TANK LIGHT

keypad

THE FOLLOWING STEPS ARE FOR FIRST TIME SET UP ONLY.

When the transformer is plugged in, a ‘‘beep’’ will

sound, followed by the factory set model code dis-

play and software version for a few seconds. Then,

12:00 PM present time display.

1. MODEL CODE: The controller is factory set to

the model code, which provides the shortest re-

charge times and greatest water savings. Verify the

correct model code or set if needed.

Note: To reset the model code, see page 21.

2. SET THE CLOCK:Use the ()or() keypads

to set the present time of day, being sure AM or PM

shows, as applicable. Press () to move the display

ahead; press () to move the time backward.NOTE:

Each press of a keypad changes the time by 1 min-

ute. Holding a keypad in changes the time by 32

minutes each second. Pressing the SELECT/EXIT

(¤) keypad will set the clock.

3. SET WATER HARDNESS:The controller is

factory set to 25 grains. Set the grains per gallon

hardness of your water supply. Water hardness is

determined bywater analysis, or call your local water

department. Use the () keypad to advance the

number; use the () keypad to reduce the number.

Each press of a keypad changes the display by 1.

Hold down the keypad to scroll. After 25, scrolling will

be at a faster rate. NOTE: To compensate for iron in

the water, add 5 to the hardness number for each 1

ppm of iron. Pressing the SELECT/EXIT ( ¤)key-

pad will set the hardness level. NOTE: If using po-

tassium chloride (KCl) instead of standard sodium

chloride (NaCl) watersoftener salt, hardness setting

must be increased by 25%.

ECOWATER

SYSTEMS Programming the Digital Demand Faceplate Controller

4. SET RECHARGE (REGENERATION) TIME:

The controller is factory set to 2:00 AM. At this set-

ting, the EcoWater conditioner begins recharge, or

regeneration, ending no later than 5:30 AM. This is

a good time in most households because water is

not being used. If hot water is used while the unit is

regenerating, the water heater will refill with KDUG wa-

ter. To select a different recharge start time, use the

()or() keypad. Pressing the SELECT/EXIT ( ¤)

keypad will set the recharge time.

5. REMOTE SET-UP: Press SELECT/EXIT ( ¤)

to enter the Primary Menu. Move the cursor next to

Advanced/Service Menu and press SELECT/EXIT

(¤) to enter this Menu. Warning screen will show.

Press () keypad to continue. Move cursor to Test

Remote and press SELECT/EXIT ( ¤) to enter this

screen. The controller will start sending a signal to

the remote every 3 seconds. Press reset on the

back of remote. When the remote is receiving this

signal, the LED’s will flash red, amber, green. Now

remote can be placed in a convenient location. The

remote may not work in all places in your home. If

the red LED flashes twice every 3 seconds, the re-

mote is out of range ofsignaland needs to bereposi-

tioned. Press SELECT/EXIT (¤) to exit to the Ad-

vanced/Service Menu. Move square cursor (3)to

EXIT and press SELECT/EXIT (¤). Now the unit

should start transmitting a normal signal.

GREEN LED

AMBER LED

RED LED

6. Press the RECHARGE keypad to get to the re-

charge menu. Move the cursor to Start Recharge

Nowand pressthe SELECT/EXIT( ¤), starting a re-

charge. This recharge draws the bleach (see step

14, page 13) through the EcoWater conditioner to

sanitize it and to purge any air remaining in the resin

tank assembly.

7. RESTART THE WATER HEATER: Turn on the electric or fuel supply to the water heater, and light

the pilot, if applies.

NOTE: When the sanitizing regeneration is over, all remaining bleach is flushed from the conditioner and

your cold water supply is ready for use. However, the water heater is filled with HARD water and, as hot

water is used, it refills with conditioned water. In a few days, the hot water will be fully conditioned. To have

fully conditioned hot water immediately, wait until the recharge (step 6) is over.Then, drain the water heat-

er until water runs cold.

INSTALLATION OF THE DIGITAL DEMAND ECOWATER CONDITIONER IS COMPLETE.

Additional faceplate controller features and options are described on following pages.

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

FEATURES AND OPTIONS

NORMAL SCREEN VIEWS

The display will scroll through as many as 5 screens at an interval of

4 seconds each.

/Soft Water Available will show a percent of available soft water and

a bar graph at the bottom of the display.

/WaterFlowRate shows gallons per minute (GPM) flowing through

the system at that time and a moving bar graph at the bottom of the

screen.

/Recharge Tonight is shown only if the unit will be initiating a re-

charge that night.

/Salt Level is Low is shown only if the salt level is below the amount

set for warning.

/If the unit is in recharge, the display will show remaining time in

recharge and current stage of recharge.

PROGRAM MEMORY: If electrical power to the EcoWater conditioner goes off, the display is blank, but the

faceplate controller keeps the correct time for at least 2 days. When electrical power comes on again, you

have to verify clock time is correct. The MODEL CODE, HARDNESS and RECHARGE TIME never need re-

setting unless a change is desired.

Even if the controller is incorrect, after a long power outage, the unit works as it should to keep your water

conditioned. However, regenerations may occur at the wrong time of day until you reset the controller to the

correct time of day. To reset present time, see step 2 on page 14.

CONTROL FEATURES:There are 3 keypads on the left side of the

display. Salt Level keypad is used when adding salt to the brine tank.

The level number on the brinewell corresponds to the number to pro-

graminto the controller. Recharge keypad has 2 options: Set/Cancel

recharge tonight, which eithersets orcancels a recharge for that night

and Start Recharge Now, which will start a recharge immediately.

NOTE: If in a recharge, and the Recharge keypad is pressed, it will

advance the valve to the next regeneration cycle. On cabinet style

units, there is also a Tank Light keypad. This will turn tank light on

or off, and will work while in any screen. The tanklight willautomatical-

ly turn off after 4 minutes.

-SOUND ‘‘BEEPER’’- A‘‘beeper’’ sounds while pressing keypads for controller setup. One beep signals

a change in the faceplate display. Repeated beeps means the controller will not accept a change from the

keypad you have pressed, telling you to use another keypad. For example, while setting the hardness num-

ber, thebeeper sounds repeatedly whenthe displayreaches 1using the () keypad or 160, for example, using

the () keypad.

SALT LEVEL: This feature is used when salt is added to the conditioner. Press the salt level keypad and

use the () keypad to reset the levelof salt as it corresponds to the decalon the brinewell. Press the SELECT/

EXIT (¤) to set and return to Normal Screen Views.

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

INITIATING EXTRA RECHARGES

RECHARGE NOW: Press the Recharge keypad to go to the recharge menu. Move square cursor down to

Start Recharge Now. Press SELECT/EXIT keypad and a recharge begins immediately.

To assure an adequate supply of conditioned water, at times of unusual or XQH[SHFWHG high water use de-

mand, use the RECHARGE NOW feature. For example, if you have guests and the Soft Water Available

screen is at orbelow50%, you could deplete conditioned watercapacity before the next recharge is automati-

cally initiated. To be sure this will not happen, use RECHARGE NOW to restore 100% conditioned water ca-

pacity.

RECHARGE TONIGHT: Press the Recharge keypad to go to the recharge menu. Move cursor down to Set/

Cancel Recharge Tonight. Press SELECT/EXIT keypad to return to Normal Screen Views. When this feature

is set, the EcoWater conditioner will regenerate at the next programmed start time. This feature is beneficial

to assure a sufficient supply of conditioned water for an H[SHFWHG heavy water usage the next day.

To cancel a recharge when RECHARGE TONIGHT is shown, press the Recharge keypad to go to the re-

charge menu. Move cursor down to Set/Cancel Recharge Tonight. Press SELECT/EXIT keypad to return

to Normal Screen Views.

The following is a description of the options in the Primary Menu. To enter this menu press SELECT/EXIT

(¤) keypad and move squarecursor (3)to menuchoice. To exit to Normal Screen Views move squarecursor

(3)to EXIT, which appears at either the top orthe bottom of this menu. If no keypad has been pressed display

will show for 4 minutes before defaulting back to the Normal Screen Views.

SetClock:Enter Primary Menu. Press the ()or()keypads untilcur-

sor is next to Set Clock. Again, use the ()or() keypads to set the

present time of day, being sure AM orPM shows, as applicable. Press

() to move the display ahead; press () to move the time backward.

NOTE: Each press of a keypadchanges thetime by 1 minute.Holding

a keypad in changes the time by 32 minutes each second. Press the

SELECT/EXIT ( ¤) keypad to set.

Set Water Hardness:Enter Primary Menu. Press the ()or()key-

pads until cursor is next to Set Hardness. Press the SELECT/EXIT (

¤) keypad once to display a flashing number and GRAINS. Set the

grains per gallon hardness of your water supply. Use the () keypad

to advance the number; use the () keypad to reduce the number.

Pressing the SELECT/EXIT ( ¤) keypad will set the hardness level.

NOTE: If using potassium chloride (KCl) instead of standard sodium

chloride (NaCl) water softener salt, hardness setting must be in-

creased by 25%.

Set Recharge (Regeneration) Time: Enter Primary Menu. Press the

()or() keypads untilcursor isnext to Set Recharge Time. Press the

SELECT/EXIT ( ¤) keypad once to display a flashing 2:00 AM. At

this setting, the EcoWater conditioner begins recharge, or regenera-

tion, at 2:00 AM., ending no later than 5:30 AM. This is a good time

in most households because water is not being used. If hot water is

used while the unit is regenerating, the waterheater will refill with KDUG

water. To select a different recharge start time, use the ()or()key-

pad. Pressing the SELECT/EXIT ( ¤) keypad will set the recharge

time.

continued

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

Primary Menu, continued

Water Flow Rate: Enter Primary Menu. Press the ()or() keypads

until cursor is next to Water Flow Rate. Press the SELECT/EXIT (¤

) keypad. When selected, this screen will show the water flow rate in

gallons per minute (GPM) or liters per minute (LPM) with the moving

bar graph at the bottom of the display.

Water Used Today: Enter Primary Menu. Press the ()or()key-

pads until cursor is next to Water Used Today. Press the SELECT/

EXIT ( ¤) keypad and the gallons/liters used since midnight will be

shown in the display.

Average Water Use: Enter Primary Menu. Press the ()or()key-

pads until cursor is next to Average Water Use. Press the SELECT/

EXIT ( ¤) keypad and the average gallons/liters use each day will be

shown in the display.

Soft Water Meter: Enter Primary Menu. Press the ()or() keypads

until cursor is next to Soft Water Meter. Press the SELECT/EXIT (¤)

keypad. This screen is similar to a trip odometer in that it will count

the number of gallons/liters through the system until it is reset. To re-

setbacktozeropressthe() keypad.

Set Rolling Screen: Enter Primary Menu. Press the ()or()key-

pads until cursor is next to Set Rolling Screen. Press the SELECT/

EXIT (¤) keypad. This menu will disable the Normal Screen Views

from scrolling and will show only the screen that is most current.

Set 12/24 Hour Clock: Enter Primary Menu. Press the ()or()key-

pads until cursor is next to Set 12/24 Hour Clock. Press the SELECT/

EXIT ( ¤) keypad. Moving the ()or() keypads will change clock

display from 12 hour (AM & PM) or 24 hour format.

Set Gallons/Liters: Enter Primary Menu. Pressthe ()or()keypads

until cursor is next to Set Gallons/Liters. Press the SELECT/EXIT (¤)

keypad. Moving the ()or() keypads will change displays to indicate

water in gallons or liters.

Set Grains/PPM: Enter Primary Menu. Press the ()or() keypads

until cursor is next to Set Grains/PPM. Press the SELECT/EXIT (¤)

keypad. Change between diplaying hardness units in grains or parts

per million (PPM).

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

Primary Menu, continued

Remote Status: Enter Primary Menu. Press the ()or() keypads

until cursor is next to Remote Status. Press the SELECT/EXIT ( ¤

) keypad. The current remote status is displayed.

Send E.A.S.E. Message: Enter Primary Menu. Press the ()or()

keypads until cursorisnext to Send E.A.S.E. Message. Press theSE-

LECT/EXIT ( ¤) keypad. The unit will automatically start sending

E.A.S.E. message and show a progress bar on the display. See page

30.

Advanced/Service: By entering these menus, a warning screen will

first be displayed. Only technicians or knowledgeable users should

use these menus.

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

The following is a description of the options in the Advanced/Service

Menu. To enter any of the following menus, press SELECT/EXIT (¤)

to enterPrimary Menu. Press the ()or() keypads untilcursor is next

to Advanced/Service. Press the SELECT/EXIT ( ¤) keypad to enter

this menu. Warning screen will show, press the () keypad to contin-

ue. To exit to Normal Screen Views move square cursor (3) to EXIT,

which appears at either the top or the bottom of this menu. If no key-

pad has been pressed display will show for 4 minutes before default-

ing back to the Normal Screen Views.

Set Language: Press the ()or() keypads until cursor is next to Set

Language. Language can be changed from English to Spanish or

French. Warning: If the language has been mistakenly changed, the

following steps can be followed to reset.

1) Unplug transformer, then reapply power to the unit. After 4 sec-

onds, the time of day should show in the upper right corner. If the time

of day is not shown, press the SELECT/EXIT ( ¤) keypad until it is.

2) Press the SELECT/EXIT ( ¤) keypad.

3) Press the () keypad until the square cursor (3) is next to one of

the following: Advanced/Service (English)

Servicio/Avanzando (Spanish)

Fonct avanc (French)

4) Press the SELECT/EXIT ( ¤) keypad.

5) Press the () keypad.

6) Press the () keypad until the square cursor (3) is next to one of

the following: Set Language (English)

Seleccionar idioma (Spanish)

Réglage langue (French)

7) Press the SELECT/EXIT ( ¤) keypad.

8) Language can now be selected by pressing the ()or() keypads

until the cursor is next to correct language.

9) Press the SELECT/EXIT ( ¤) keypad to select language.

10) Press the ()or() keypads until cursor is next to EXIT.

11) Press the SELECT/EXIT ( ¤) keypad.

Diagnostics: Press the ()or() keypads until cursor is next to Diag-

nostics and press SELECT/EXIT ( ¤). This screen is for viewing only

and will show any error codes plus information about the unit. Use the

()or() keypads to view all lines of the screen. See page 31.

Test Remote: Press the ()or() keypads until cursor is next to Test

Remote and press SELECT/EXIT ( ¤). At set up, the unit will send

a signal to the remote every 3 seconds to allow for correct positioning

of remote monitor. Press SELECT/EXIT ( ¤) to exit. See page 22 for

information on Remote Monitor.

continued

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

Advanced/Service Menu, continued

Set Low Salt Alert: Press the ()or() keypads until cursor is next

to Set Low Salt Alert and press SELECT/EXIT ( ¤). Use the ()or

() keypads to change Alert Level. At this level the controller will sig-

nal that salt needs to be added to the conditioner brine tank. Press

SELECT/EXIT (¤)toexit.

Efficiency Mode: Press the ()or() keypads until cursor is next to

Efficiency Mode and press SELECT/EXIT ( ¤). Default is Auto Ad-

justing which has a minimum efficiency of 3350 grains/lb of salt. Use

the ()or() keypads to change to either High Capacity which sets

the regeneration salt doses that are increased by a certain % to han-

dle applications requiring 1.5 PPM (parts per million) or less soft wa-

ter, or to handle special cases such as low leakage requirement or

problem water conditions; and Salt Efficient which operates at a

minimum of 4000 grains/lb of salt. Changing this setting will prompt

a warning that changes could affect performance. Press SELECT/

EXIT (¤)toexit.

NOTE: California regulations require the Efficiency Mode to be ON for

sale in California.

Set Max Days/Recharge: Press the ()or() keypads until cursor is

next to Set Max Days/Recharge and press SELECT/EXIT ( ¤). De-

fault is Automatic. The algorithm will determine when to recharge.

Use the ()or() keypads to change between 1 and 15 days. With

this setting the unit will never go past number of days set for a re-

charge, but could recharge before. Press SELECT/EXIT (¤)toexit.

Set 97% Feature: Press the ()or() keypads until cursor is next to

Set 97% Feature and press SELECT/EXIT ( ¤). Default is Off. Use

the () keypad to set to On. By setting to On, unit will automatically

recharge when 97% capacity has been used, at any time of day.

Press SELECT/EXIT (¤)toexit.

Set Backwash Time: Press the ()or() keypads until cursor is next

to Set Backwash Time and press SELECT/EXIT ( ¤). Time can be

changed from 1 to 30 minutes. See chart on page 33 for recom-

mended backwash time. Press SELECT/EXIT (¤)toexit.

Set 2nd Backwash: Press the ()or() keypads until cursor is next

to Set 2nd Backwash and press SELECT/EXIT ( ¤). Default is Off.

Use the () keypad to set to On. When set to On, unit will always per-

form a 2nd backwash and rinse. Press SELECT/EXIT (¤)toexit.

Elect this feature if water contains a lot of sediment or iron.

continued

ECOWATER

SYSTEMS Remote Monitor, Features/Options

Advanced/Service Menu, continued

Set FastRinse: Press the ()or() keypads until cursor is next to Set

Fast Rinse and press SELECT/EXIT ( ¤). Time can be changed from

1 to 30 minutes. See chart on page 33 for recommended fast rinse

time. Press SELECT/EXIT (¤)toexit.

Set Model: The controller is factory set to the model code, which pro-

vides the shortest recharge times and greatest water savings. For op-

eration at higher salt efficiency levels, the alternate model code selec-

tion is required (see the product specification sheet). Do the following

to change to this code, if desired.

1) Press the ()or() keypads until cursor is next to Set Model and

press SELECT/EXIT ( ¤). Warning screen will display, press ()to

continue.

2) Use the ()or() keypads to change to new model code. Be sure

to set the correct code, or the EcoWater conditioner will operate

on incorrect timing. NOTE: If this feature is changed, it will delete all

information stored in the controller (Hardness, Recharge time will

have to be reset. All usage history will be cleared). When you are cer-

tain the correct code appears, press SELECT/EXIT (¤) to exit. Warn-

ing screen will appear after changing model code, press () to contin-

ue. The display will return to the start-up screens.

MODEL NUMBER

(on rating decal) Required Code Alternate Code

ECR3000R20 R20 HR20

ERR3000R20 R20+ -

ECR3000R30 R30 HR30

ECR3002R30 2R30 2H30

ERR3002R30 2R30 2H30

ECR3002R40 2R40 2H40

ECR3002R50S 2H50 -

ECR3002R70 2R70 2H70

Restore To Factory Settings: Press the ()or() keypads until cur-

sor is next to Restore System and press SELECT/EXIT ( ¤). Default

is No. If set to Yes will restore controller to factory settings. NOTE:

This will affect ALL settings, and controller will go through first time

set-up screens again. Press SELECT/EXIT (¤)toexit.

GREEN LED

AMBER LED

RED LED

ECOWATER

SYSTEMS Remote Monitor, Features/Options

Remote Monitor, Features and Options

This EcoWater unit comes with a Remote Monitor which can conve-

niently be placed in yourhome forviewing ofyourconditioners’status.

During normal operation, the green LED will flash at intervals of 5 sec-

onds. If the unit requires salt, the amber LED will flash, and if the unit

needs to be checked the red LED will flash.

The controller on the EcoWater Systems conditioner will send a signal to the remote monitor every minute.

The remote monitor will listen for a signal every 10 minutes. Any changes in softener status could possibly

take up to 10 minutes before the remote registers the change. If the unit stops sending a signal, the remote

will keep trying to listen for the signal. If after 10 minutes with no signal received, the remote will try 1 minute

later and 2 minutes later to find the signal, gradually increasing the time between, but will keep trying to listen

for the signal for up to 2 days. After 20 minutes with no signal received, the remote monitor will turn off the

LED’s to conserve battery life, but will still be active. After 2 days with no signal received, the remote monitor

will shut down untill the reset button is pushed (on back of remote).

The EcoWater Systems remote uses 3 “AA” batteries, which are included. To check batteries, press reset

button on back of remote monitor. If batteries are good, the LED’s on the remote should scroll green, amber,

red. If LED’s do not light, batteries need to be changed.

If there is another EcoWater unit within range of the remote, it may cause a conflict with the channel that the

remote monitor is receiving. If the remote monitor displays the wrong message (example: low salt when salt

is above warning level) this is an indication that the remote monitor is receiving a different signal. Follow the

steps below to change the remote channel.

Set Remote Channel: Enter Advanced/Service Menu. Move cursor

next to Set Remote Channel and press SELECT/EXIT ( ¤). Default

is random from 1 to 16. Press ( )or() to select new channel. Press

SELECT/EXIT (¤) to exit to the Primary Menu and press reset button

on back of remote monitor.

NOTE: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two condi-

tions: (1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that maycause undesired operation. Changes ormodificationsnot expressly

approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: ALSO SEE SERVICE INFORMATION, PAGES 28 THROUGH 34.

ECOWATER

SYSTEMS EcoWater Conditioner Operation

ELECTRONICS

WATER METER:

The water meter consists of a turbine, turbine

mounting assembly, and sensor housing. It is lo-

cated at the valve outlet port, FIG. 6, page 9. As wa-

ter passes through and spins the turbine, 2 magnets

(in the turbine) cause a back-and-forth movement of

a switch in the sensor housing. This switch move-

ment sends a pulse to the faceplate controller.

FACEPLATE CONTROLLER:

The faceplate controlleris actuallya smallcomputer.

As it receives pulses from the water meter, it con-

verts them to gallons of water passing through the

EcoWater conditioner. It multiplies this water usage

information times the water hardness (prepro-

grammed into the controller) to continually calculate

the conditioned water capacity required. The com-

puter adjusts daily to water using habits, seeking to

supply conditioned water for the longest time, using

the least (and most efficient) amount of salt and wa-

ter to regenerate.

When the computer determines more capacity is

needed, it schedules a regeneration at the next re-

generation starting time (2:00AM, or as otherwise

preset). RECHARGE TONIGHT shows in the dis-

play to inform of the coming regeneration. During

vacations, etc., when you are not using water, the

EcoWater conditioner will not regenerate.

SERVICE, AND REGENERATION

The EcoWater conditioner is filled with a man-made

resin material, called the UHVLQ EHG The resin looks

somewhat like coarse sand, but the beads are round

and smooth. Resin has the ability to remove hard-

ness minerals from water by ion-exchange.

SERVICE (FIG. 14):

Hard waterenters the EcoWater conditioner, passes

through the valve and down into the resin tank and

resin bed. As it passes through the bed, hardness

minerals are extracted from the water and held by

the resin beads. Conditioned water exits the resin

tank through the bottom distributor, flows up the in-

ternalstandpipe, into the valve, and out to the house

pipes.

In time, the resin beads hold all the hardness miner-

als they can, and cleaning with a salt solution (brine)

is needed. Regeneration and recharge are words

used to describe this cleaning.

REGENERATION, OR RECHARGE:

The faceplate controller determines when a regen-

eration is needed (see above). Regeneration starts

at 2:00AM, or other preselected time, and consists

of 5 different steps, or cycles. These are ILOO EULQLQJ

EULQH ULQVH EDFNZDVK and IDVW ULQVH.

67(3   ),// &<&/( ),*  Salt, dissolved in

water, is called brine. Brine is the cleaning agent for

the resin bed. To make brine, water is needed in the

brine tank salt storage area. A controlled water flow

to the brine tank takes place during fill.

To enter fill, the EcoWater conditioner valve reposi-

tions slightly (motor energized). A valve passage

opensallowing FRQGLWLRQHG water to flow throughthe

nozzle and venturi, to the brine valve, and into the

brine tank. Fill cycle length is regulated by the con-

troller, depending upon how much cleaning is need-

ed to remove all hardness minerals, and restore

100% capacity.

continued, page 26

FRONT VIEW (CUT-AWAY)

TOP VIEW

(CUT-AWAY)

HARD

WATER

CONDITIONED

WATER OUT

LEFT END VIEW

(CUT-AWAY)

RIGHT END VIEW

(CUT-AWAY)

outlet

disc inlet

disc

top

distributor

to resin

bed

to resin

bed

from

resin bed

resin

tank

standpipe and

bottom distributor

HARD

WATER

CONDI-

TIONED

WATER OUT

FIGURE 14

SERVICE CYCLE

FRONT VIEW (CUT-AWAY)

TOP VIEW

(CUT-AWAY)

HARD

WATER

CONDITIONED

WATER OUT

LEFT END VIEW

(CUT-AWAY)

RIGHT END VIEW

(CUT-AWAY)

outlet

disc inlet

disc

to resin

bed

to resin

bed

from

resin bed

CONDI-

TIONED

WATER

OUT

FIGURE 15

FILL CYCLE

HARD

WATER

CONDITIONED

WATER TO

BRINE TANK

fill flow

plug

ECOWATER

SYSTEMS EcoWater Conditioner Operation

WATER FLOW PATHS

ECOWATER

SYSTEMS EcoWater Conditioner Operation

67(3   %5,1,1* &<&/( DQG

67(3   %5,1( 5,16( &<&/( ),* 

The controller energized motor moves the valve out

of fill and into brining. A port opens, routing water to

the nozzle. Flow, through the nozzle and into the

venturi, creates a suction in the brine tubing and

brine valve. The suction pulls brine out of the brine

tank, and it mixeswith water at the nozzle and ventu-

ri. Brine and water flow back into the valve, down the

internal standpipe, and into the resin bed. As brine

passes through the resin bed, hardness minerals

are released from the resin and carried with water

flow to the drain.

After all brine is drawn from the brine tank, the brine

valve float seats to prevent air induction. Water con-

tinues to flow in the same direction exceptfor thedis-

continued brine flow. Hardness minerals and brine

rinse from the resin bed and flow to the drain.

Brining and brine rinse time is also variable and con-

trolled by the controller (see page 33).

BYPASS HARD WATER: During brining and brine

rinse (also backwash and fast rinse, page 27), KDUG

ZDWHU is bypassed through the valve and available at

house faucets. Avoid using HOT water however, be-

cause the water heater will refill with hard water.

FIGURE 16

BRINING and

BRINE RINSE CYCLES

WATER FLOW PATH

FRONT VIEW (CUT-AWAY)

TOP VIEW

(CUT-AWAY)

HARD

WATER

BYPASS HARD

WATER OUT

LEFT END VIEW

(CUT-AWAY)

RIGHT END VIEW

(CUT-AWAY)

brine

to resin bed

from

resin bed

BYPASS

WATER

OUT

HARD

WATER

BRINE FROM

BRINE TANK

nozzle & venturi

from

resin bed

drain

water to nozzle

& venturi brine from

nozzle & venturi

FRONT VIEW (CUT-AWAY)

TOP VIEW

(CUT-AWAY)

HARD

WATER

BYPASS HARD

WATER OUT

LEFT END VIEW

(CUT-AWAY)

RIGHT END VIEW

(CUT-AWAY)

from

resin bed

BYPASS

WATER

OUT

HARD

WATER

from

resin bed

drain

fast flow to bottom

of resin bed

backwash

flow plug

FRONT VIEW (CUT-AWAY)

TOP VIEW

(CUT-AWAY)

HARD

WATER

LEFT END VIEW

(CUT-AWAY)

RIGHT END VIEW

(CUT-AWAY)

fast flow to top

of resin bed

from bottom

of resin bed

HARD

WATER

fast flow to top

of resin bed

BYPASS HARD

WATER OUT

BYPASS

HARD

WATER OUT

fast rinse

flow plug

drain

FIGURE 18

ECOWATER

SYSTEMS EcoWater Conditioner Operation

FIGURE 17

67(3   %$&.:$6+ The motor drives

the valve to end brine rinse and begin

backwash. In backwash, a fast XSZDUG

flow of water, through the resin bed,

flushes remaining hardness minerals,

brine, dirt, sediments, iron deposits, etc.,

from the bed and to the drain. The fast flow

lifts and expands the resin bed for maxi-

mum cleaning.

67(3   )$67 5,16( After backwash,

valve rotation places the valve in fast rinse.

The continued fast flow of water changes

directiontoflowGRZQ through the resin

bed. Any brine, hardness minerals, etc.,

still at the bottom of the resin bed, are

flushed up the standpipe and out the valve

to the drain. The resin bed ispacked by the

fast flow, and prepared for service. The

motor is energized a final time to return the

valve to service position.

ECOWATER

SYSTEMS Service Information

REFILLING WITH SALT

Remove the brine tank coverand check the salt stor-

age level frequently. If the conditioner uses all the

salt before you refill it, you will get hard water. Be

sure the brinewell cover is on when refilling with

salt.

RECOMMENDED SALT: Cube, pellet, coarse so-

lar, etc., water conditioner salt is recommended.

This type of salt is from high purity evaporated crys-

tals, sometimes formed, or compressed, into bri-

quets. It has less than 1% insoluble (will not dissolve

in water) impurities. &OHDQ KLJK JUDGH rock salts are

acceptable, but may require frequent brine tank

cleaning to remove the‘‘sludge’’ residue (insolubles)

that collects at the bottom of the tank.

SALT NOT RECOMMENDED: Rock salt, high in im-

purities, block, granulated, table, ice melting, ice

cream making salts, etc., are not recommended.

SALT WITH IRON REMOVING ADDITIVES: Some

salts have an additive to help a water conditioner

handle iron in a water supply. Although this additive

may help keep the resin bed clean, it may also re-

lease corrosive fumes that will weaken and shorten

the life of some EcoWater conditioner parts.

BREAKING A SALT BRIDGE

Sometimes, a hard crust or salt bridge forms in the

brine tank. It is usually caused by high humidity or

the wrong kind of salt. When the salt bridges, an

empty space forms between the water and the salt.

Then, salt will not dissolve in the water to make

brine. Withoutbrine, theresin bedis notregenerated

and you will have hard water.

If the brine tank is full of salt, it is hard to tell if you

have a salt bridge. Salt is loose on top, but the bridge

is under it. Take a broom handle, or like tool, and

push it straight down into the salt. If a hard object is

felt, it’s most likely a salt bridge. &DUHIXOO\ push into

the bridge in several places to break it.

NOTE: ,Q KXPLG DUHDV LW LV EHVW WR NHHS WKH VDOW VWRU

DJH OHYHO ORZHU DQG WR UHILOO PRUH RIWHQ

CLEANING THE NOZZLE AND VENTURI

A clean nozzle and venturi (FIG. 19) is a must for the

EcoWater conditioner to work right. This small unit

creates the suction to move brine from the brine

tank, into the resin tank. If it should become plugged

with sand, silt, dirt, etc., the EcoWater conditioner

will not work, and you will get hard water.

To get to the nozzle and venturi, remove the condi-

tioner top cover. Be sure the conditioner is in the

service cycle (no water pressure atnozzle andven-

turi). Then, holding the nozzle and venturi housing

with 1 hand, turn off the cap. 'R QRW ORVH WKH RULQJ

VHDO Lift out the screen support and screen. Then,

remove the nozzle and venturi. Wash the parts in

warm, soapy water and rinse in fresh water. If need-

ed, use a small brush to remove iron or dirt. Be care-

ful not to scratch, misshape, etc., surfaces of the

nozzle and venturi. Also, check and clean the gasket

and flow plug(s) if dirty.

Carefully replace all parts in the correct order. Lubri-

cate the o-ring seal with silicone grease and locate

in position. Installand tightenthe cap,by hand only.

Do not overtighten and break the cap or housing.

cap

o-ring

screen support

screen

nozzle &

venturi

gasket

flow plug➀

(fill)

nozzle &

venturi housing

cone screen

flow plug➀(not used

on all models)

install with numbered

side UP,

brine tubing

FIGURE 19

➀

ECOWATER

SYSTEMS Service Information

RESIN BED CLEANING

If the water supply contains ‘‘clear water ’’ iron (see

page 4), regular resin bed cleaning is needed to

keep the bed from coating with iron. Use resin bed

cleaner, available from EcoWater, following direc-

tions on the container. Clean the resin every 6

months, or more often if iron appears in your condi-

tioned water supply.

ADDING RESIN

Normally, the resin bed (FIG. 20) will last the lifetime

of the EcoWater conditioner. However, certain

conditions may requirepartial ortotal replacement of

the resin bed. Some of these conditions are:

(1) damaged top and/or bottom distributors have al-

lowed resin to escape

(2) resin bed iron fouled beyond use

(3) some water supplies cause resin degradation

FREEBOARD

resin

bed

resin

tank

bottom

distributor

tube

add resin

plug distributor tube

while adding resin

FIGURE 20

To add more resin, or to replace the entire bed, use

the following guides. See resin and gravel require-

ments on page 33.

MODEL

NUMBER RESIN TANK

SIZE FREEBOARD

RANGE*

LBS. RESIN PER

INCH BED

DEPTH*

ECR3000R20 8x35 8.5 - 12.5 1.6

ERR3000R20,

ECR3000R30,

ECR3002R30 10 x 35 10.5 - 14.5 2.2

ERR3002R30,

ECR3002R40 10 x 47 14.5 - 18.5 2.2

ECR3002R70 12 x 54 20 - 24 3.4

ECR3002R50S 12 x 54 27 - 31 3.4

does not include carbon in ERR models

*)UHHERDUG UDQJH and OEV RI UHVLQ SHU LQFK EHG

GHSWK in the preceding chart, are provided only as

a guide formaintenance when adding to,or if replac-

ing the entire bed with new, fully regenerated, resin

with typical moisture content. Freeboard can vary

several inches depending on resin bed conditions

including...if regenerated or exhausted, total mois-

ture content, settling during shipping and storage,

tolerance variables in resin tank size, and amount

and type of gravel underbedding.

Each model is factory loaded with the specific

pounds or cubic feet of resin required, not by a free-

board measurement. Refer to page 33 for this infor-

mation.

IMPORTANT NOTES:

Turn off the water supply and relieve pressure...see

page 30.

Handle the resin tank carefully. It isheavy when filled

with resin and water.

Do not lose o-ring seals or other small parts.

Refer to the assembly instructions, page 6, and to

installation steps 1, 12, 14, 15 and 18 to reassemble

and restart the unit.

standpipe

top distributor

resin

tank

valve

assembly

shipping

cap clamp retainer (2)

clamp section (2)

o-ring,

13/16” x 1-1/16”

o-ring,

2-7/8” x 3-1/4”

(thick)

o-ring,

2-3/4’ x 3”

(thin)

standpipe

ECOWATER

SYSTEMS Service Information

3 - Valve Bypass

OUTLET

VALVE

INLET

VALVE

BYPASS

VALVE

water

flow

to conditioner

from conditioner

for SERVICE:

-Openthe inlet and outlet valves.

- Close the bypass valve.

for BYPASS:

- Close the inlet and outlet valves.

-Openthe bypass valve.

EcoWater Bypass Valve

CAUTION: ALWAYS relieve water pressure in the EcoWater

conditioner,as follows, before removing parts from the valve or resin tank.

DE-PRESSURIZE

1. Put bypass valve(s) in bypass position.

2. Do Manual Advance step1, page 32, (fill water to brine tank will depressurize the resin

tank).

PRESSURIZE

1. Put bypass valve(s) in service position.

2. Do Manual Advance steps 2-5, page 32, to return unit to service.

ALTERNATE METHOD

3-VALVE BYPASS ECOWATER BYPASS VALVE

DE-PRESSURIZE

1. Close the INLET valve.

2. Open HOT and COLD conditioned water

house faucets.

3. Close the OUTLET valve and open the

BYPASS valve.

4. Close all house faucets.

PRESSURIZE

1. Open HOT and COLD house faucets.

2. Close the BYPASS valve and open the

OUTLET valve.

3. Slowly, open the INLET valve.

4. Close all house faucets

DE-PRESSURIZE

1. Close the house main water supply valve.

2. Open HOT and COLD conditioned water

faucets.

3. Push the bypass valve handle to bypass

position.

Note: For hard water bypass to house fau-

cets, reopen the main water supply valve.

PRESSURIZE

1. Open HOT and COLD house faucets

(main water supply valve open).

2. Pull the bypass valve handle to service

position.

3. Close all house faucets.

ECOWATER CONDITIONER OPERATION, ELECTRONIC CHECKOUT

ALWAYS MAKE THE INITIAL CHECKS FIRST

INITIAL CHECKS:

1. Does the time display show the correct time of

day?

..,I GLVSOD\ LV EODQN check power source to the Eco-

Water conditioner.

...,I WLPH LV LQFRUUHFW power was off for over 2 days.

The conditioner resumes normal operation, when

power returns, but regenerations occur at the wrong

time.

...,I DQ HUURU FRGH VKRZV in the display (example: Er-

ror3), go to AUTOMATIC ELECTRONICDIAGNOS-

TICS, following.

2. Are plumbing bypass valve(s) in service position

(all the way open or closed, as applies).

3. Are the inlet and outlet pipes connected to the

EcoWater conditioner inlet and outlet respectively.

4. Is the transformer plugged into a ‘‘live’’, grounded

wall outlet, and the power cable fastened securely?

5. The valve drain hose must be free of kinks and

sharp bends, and not elevated over 8’ above the

floor.

6. Is there salt in the brine tank?

7. Is the brine tubing connected? See FIG. 9, page

10.

8. Press SELECT/EXIT ( ¤) to enter Primary Menu.

Move the cursor so that it is next to Set Hardness.

Press the SELECT/EXIT ( ¤) keypad once to dis-

play the hardness setting. Be sure it is the correct

setting for the household’s water supply. -- Make a

hardness test of the raw water and compare with the

hardness setting. Also test a conditioned water sam-

ple to verify if a problem exists. --Press SELECT/

EXIT ( ¤) keypad to exit to Normal View Screens.

If you do not find a problem after making the initial

checks, do MANUAL INITIATED ELECTRONIC

DIAGNOSTICS, and the MANUAL ADVANCE RE-

GENERATION CHECK, pages 31 and 32.

E.A.S.E.: EcoWater digital demand controllers have the latest diagnostic technology. With E.A.S.E., or Electronic

Automated Service Evaluation, a service person or homeowner can transmit operational data through the tele-

phone, to a personal computer (PC). The PC processes the data to determine if all electrical functions are working

normally, or helps to identify a problem should one occur. Ask your participating EcoWater dealer for more informa-

tion on this feature.

ECOWATER

SYSTEMS Service Information

AUTOMATIC ELECTRONIC DIAGNOSTICS

The faceplate computer has a self-diagnostic func-

tion for the electrical system (except input powerand

water meter). The computer monitors electronic

components and circuits for correct

operation. If a malfunction occurs, the

computer attempts to self correct, dis-

playing ADJUST VALVE in the Normal

View Screen. If self correction fails, an

error code appears in the faceplate

display.

The chart below shows the error codes that could

appear, and the possible defects for each code.

While an error code appears in the display, all face-

plate keypads are inoperable except the SELECT

keypad.SELECT remains operationalso the service

person can make the MANUAL INI-

TIATED ELECTRONIC DIAGNOS-

TICS, below, to further isolate the de-

fect, to check the water meter and to

send an E.A.S.E. transmission.

POSSIBLE DEFECT

CODE MOST LIKELY ----------------------------------LEAST LIKELY

Error 1 Error 2

Error 3 Error 4 wiring harness or connection to position switch / switch / valve defect causing high

torque / motor inoperative

Error 5 faceplate

PROCEDURE FOR REMOVING ERROR CODE FROM FACEPLATE: 1. Unplug transformer---- 2. Correct defect---- 3.

Plug in transformer---- 4. Wait for 8 minutes. The error code will return if the defect was not corrected.

TROUBLESHOOTING,

MANUAL INITIATED ELECTRONIC DIAGNOSTICS

1. To enter diagnostics,

press the SELECT/EXIT

(¤)to enterthe menu.This

screen contains informa-

tion that can be used to

troubleshoot errors. Use

the () and () keypads to

scroll through all lines on

this screen.

The first line shows time of day and error code.

Second line is Pos: which shows what position the

valve is in. Example: Service, Fill, Brining and Brine

Rinse, Backwash and Fast Rinse. The clock to the

right counts backward the time for each of the posi-

tions to be completed.

The next line is Req Pos: which is for requested

position, or what position the valve is travelling to.

Next line displays Motor:, either on or off, and Sw:

(switch) either open or closed.

Next is Trbn: (turbine) and Gals: (gallons) which in-

dicate water meter operation as follows.

000 (steady) = conditioned water not in use...no flow

through the meter.

-open a nearby CONDITIONED WATER faucet-

000 to 151 (continual) = repeats display for each gal-

lon of water passing through

the meter. Gallons up by one.

If you don’t get a reading in the display, with a faucet

open, pull the sensor housing from the valve outlet

port. Pass a small magnet back and forth in front of

the sensor. You should get a reading. If you do get

a reading, disconnect the outlet plumbing and

check the turbine for binding. If you don’t get a

reading, the sensor is probably defective.

turbine

support

turbine

sensor housing

BACK OF CONTROLLER

CIRCUIT BOARD

magnet

sensor pickup

continued

ECOWATER

SYSTEMS Service Information

continued from page 31

Use the recharge keypad to manually advance the

valve into each cycle and check correct switch op-

eration, and observe the valve position indicator.

NOTE: 7KH SRVLWLRQ VZLWFK LV FORVHG ZKHQ WKH SOXQJ

HU LV GHSUHVVHG RSHQ ZKHQ H[WHQGHG

While in this diagnostic screen, the following in-

formation is available and may be beneficial. This in-

formation is retained by the computer from the first

time electrical power is applied to the faceplate.

...Remote: either Installed or Not Installed.

...Days: displays the number of days this faceplate

has had electrical power applied.

...Rchg: to show the number of regenerations initi-

ated by this faceplate since power was first applied.

NOTE: This number resets to 0 if the model code is

changed.

...Last Rchg: displays the number of days since last

recharge.

...Cap: displays numerically the capacity the soften-

er is operating at with 1 lowest and 5 highest.

Press the SELECT/EXIT(¤)to exitto the Advanced/

Service menu, move cursor up to EXIT and press

SELECT/EXIT (¤)togotoNormalScreenViews.

TROUBLESHOOTING,

MANUAL ADVANCE REGENERATION CHECK

This check verifies proper operation of the gearmo-

tor, brine tank fill, brine draw, regeneration flow

rates, and other controller functions. $OZD\V PDNH

WKH LQLWLDO FKHFNV DQG WKH PDQXDO LQLWLDWHG GLDJQRV

WLFV ILUVW

1. Press the RECHARGE keypad. Move cursor

down to Start Rchg Now and press SELECT/EXIT

(¤) to start a recharge. As the EcoWater conditioner

enters the fill cycle of regeneration, remove the

brinewell cover and, using a flashlight, observe fill

water entering the tank.

a. If water does not enter the tank, look for an ob-

structed nozzle and venturi, fill flow plug or brine tub-

ing FIG. 19, page 28.

2. After verifying fill, press Recharge keypad to move

the valve into brining*. A slow flow of water to the

drain will begin. Verify brine draw from the brine tank

by shining the flashlight into the brinewell and ob-

serving a noticeable drop in the liquid level.

*If the 2ND BACKWASH option is set, the valve will

enter backwash and fast rinse before brining...see

page 21.

NOTE: Be sure water is in contact with the salt, and

not separated by a salt bridge...see page 28.

a. If the unit does not draw brine, check for...

...dirty or defective nozzle and venturi, page 28

...nozzle and venturi not seated on the gasket, or

gasket defective

...restriction in valve drain, causing a back-pressure

(bends, kinks, elevated too high, etc.), installation

step 8

...obstruction in brine valve or brine tubing, page 6

and FIG. 9, page 10

...inner valve failure (obstructed outlet disc, wave

washer defective, etc.)

3. Again press Recharge keypad to move the valve

into backwash. Look for a fast flow of water from the

drain hose.

a. If flow is slow, check for a plugged top distributor,

backwash flow plug or drain hose.

4. Press Recharge keypad to move the valve to fast

rinse position. Again look for a fast drain flow. Allow

the unit to rinse for several minutes to flush out any

brine that may remain from the brining cycle test.

5. To return the valve to service position, press Re-

CHARGE ONCE AGAIN.

continued

ECOWATER

SYSTEMS Service Information

MISCELLANEOUS SERVICE INFORMATION

MODEL CODE R20+ R20 HR20 R30

2R30 HR30

2H30 2R40 2H40 2R70 2H70 2H50

LBS / CU FT RESIN ➏38/.71 32 / 0.6 ❼47 / .88 ❽59 / 1.12 109/2.05 79/1.5

LBS GRAVEL 10 810 10 12 17

➊TIME 2-10 2-6 3-10 4-12 7-21 5-15

FILL CYCLE ➋FLOW .3 .3 .3 .3 .3 .3

➊42 37 90 41 69 54 102 58 98 74

TIME ↕↕↕↕↕↕↕↕↕↕

BRINE CYCLE ➌63 58 103 63 108 91 141 92 152 114

➍FLOW .22 .11 .15 .15 .22 .22

BRINE RINSE CYCLE ➍FLOW .14 .07 .10 .10 .14 .14

➎TIME 8 8 8 12 13 13

BACKWASH CYCLE ➍FLOW 1.5 1.0 1.8 1.8 4.0 4.0

➎TIME 2 2 2 3 4 4

FAST RINSE CYCLE ➍FLOW 3.3 2.4 3.0 3.0 5.4 5.4

❶minutes, varies with capacity operating level ❷gallon per minute flow to brine tank ➌includes brine rinse cycle minutes

➍gallon per minute flow to drain ➎factory set default minutes

➏synthetic high capacity resin - For field replacement, use the following pounds of standard /finemeshresins:

R20 - 30 /2 R30-44 /3 R40-55.5 / 3.5 R50S - 79 /0 R70-102.5 /6.5

❼ERR3000R20 models use 35.7/1.9 lbs blended resin, 9.6 lbs of carbon and 10 lbs gravel. ❽ERR3002R30 models also have 12 lbs of carbon

OTHER SERVICE

HARD WATER BYPASS (hard water ‘‘bleeds’’ into

conditioned water supply).

1. Defective inlet disc, seal, or wave washer (see

pages 38 and 39).

2. Missing ordefective o-ring(s) at resin tank to valve

connection.

WATER LEAKS FROM DRAIN HOSE (during ser-

vice).

1. Defective inlet disc, seal, or wave washer.

2. Defective o-ring on inlet disc shaft.

3. Defective outlet disc, seal, or wave washer.

FLOODED SALT TANK

1. Nozzle venturi plugged.

2. Defective valve seals.

3. Restricted or plugged backwash/fast rinse con-

trols.

4. Restricted or plugged drain line.

WATER HAS SALTY TASTE

1. House water pressure low (adjust pump, if well

system).

2. Partially restricted valve drain hose, top distribu-

tor, backwash flow plug, resin tank internal riser, or

bottom distributor.

WIRING SCHEMATIC

24VAC

TRANSFORMER

GND

OUT

TURBINE

SENSOR

PWA on

back of controller

VAC

6 pin connector

white

POSITION

SWITCH

24V

TANK

LIGHT

110 V

60 Hz

ECOWATER

SYSTEMS Service Information

FOR FUTURE REFERENCE, ENTER THE FOLLOWING INFORMATION

MODEL NO. ➀➁

DATE CODE ➁

WATER HARDNESS GPG

WATER HARDNESS SETTING (see page 15)

SERIAL NO. ➀➁

INSTALLATION DATE

IRON CONTENT PPM

➀on rating decal ➁on shipping carton

ECOWATER

SYSTEMS Dimensions / Specifications

OUT

3-13/16”

32-1/2”

45-1/8”

IN - OUT

14”

20”

14”

16”

36-9/16”

32”

ECR3000R20 ERR3000R20 ERR3002R30

ECR3000R30

ECR3002R30 ECR3002R40 ECR3002R50S ECR3002R70

◆see rat

eca

on t

eso

tener

0.60 0.71 0.88 1.12 1.5 2.05

9.4 5.5 9.6 11.5 15 9.3

40 47 58 72 93 125

810 12 15 15 15

20 - 125

40 - 120

2.4 2.4 3.0 3.0 5.4 5.4

These systems conform to ANSI/NSF 44 and ERR3000R20 and ERR3002R30 conform to WQA S-200 for the specific performance

claims as verified and substantiated by test data.

◆Efficiency ratings are only valid at the lowest salt dosage. These softeners were efficiency rated according to ANSI/NSF standard 44.

MODEL NOMINAL RESIN TANK SIZE AB C

ECR3000R20 8” DIA. X 35” 39.5” - -

ECR3000R30, ECR3002R30, ERR3000R20 10” DIA. X 35” 39.5” 39.5” 44.8”

ECR3002R40, ERR3002R30 10” DIA. X 47” -51.3” 56.6”

ECR3002R50S, ECR3002R70 12” DIA. X 54” -57.1” 62.2”

SALT STORAGE CAPACITIES

17ZR 7DQN Brine Tank - 250 lbs

1&DELQHW Brine Tank - 200 lbs

ECOWATER

SYSTEMS Repair Parts

ECOWATER CONDITIONER

ASSEMBLY

21 30

24 23 24

19 20

19 22

ECOWATER

SYSTEMS Repair Parts

➀

➀optional parts, not included with conditioner

ECOWATER

SYSTEMS Repair Parts

910

11 12

35 36

VALVE ASSEMBLY

ECOWATER

SYSTEMS Repair Parts

optional - not required

included in Disc Kit, # 7218688

not all parts are shown

Use black nozzle along with key no. 28 flow plug on water

pressures of 50 psi and less (ref: Service Bulletin #94068).

includes key nos. 21 - 26 and 29

order key nos. 35 and 36 if needed

ECOWATER

SYSTEMS





EcoWater Systems

PO Box 64420, St. Paul MN 55164-9888

1-800-86WATER

EcoWater Systems 7243748 Water Conditioner User Manual cover

EcoWater Systems, Inc Water Conditioner cover

manual

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