Electrolux EFLS210TIS00 User Manual WASHER Manuals And Guides 1708085L

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EN FRONT LOAD WASHER
FR LAVEUSE Á CHARGEMENT FRONTAL
ES LAVADORA DE CARGA FRONTAL

USE & CARE GUIDE
GUIDE D’UTILISATION ET D’ENTRETIEN
GUÍA DE USO Y CUIDADO

157011530 March 2017

2 Important Safety Instructions
Product Record

WARNING
Please read all instructions before using this washer.

Recognize safety symbols, words and labels
Safety items throughout this manual are labeled with a
WARNING or CAUTION based on the risk type as described
below:

Record Your Model and Serial Numbers
The model and serial numbers of your washer are found on the
serial plate located inside the door opening. Record and retain
these numbers.

Definitions

Model Number____________________________________

This is the safety alert symbol. It is used to alert you to
potential personal injury hazards. Obey all safety messages that
follow this symbol to avoid possible injury or death.

Serial Number_____________________________________

DANGER

Purchase Date____________________________________

DANGER indicates an imminently hazardous situation which,
if not avoided, will result in death or serious injury.

WARNING
WARNING indicates a potentially hazardous situation which,
if not avoided, could result in death or serious injury.

CAUTION
CAUTION indicates a potentially hazardous situation which, if
not avoided, may result in minor or moderate injury.

Read all instructions before using this appliance. This book
contains valuable information about:
• Operation
• Care
• Service
Keep it in a safe place.

This Use and Care Guide provides general operating instructions for your washer. It also contains information about features
for several other models. Your washer may not have every
feature included.
Use the washer only as instructed in this Use & Care Guide.

IMPORTANT
IMPORTANT indicates installation, operation or maintenance
information which is important but not hazard-related.

NOTE
The instructions appearing in this Use and Care Guide are
not meant to cover every possible condition and situation that may occur. Common sense and caution must be
practiced when installing, operating and maintaining any
appliance.

TABLE OF CONTENTS
Important Safety Instructions..................................................2
Features.................................................................................5
Operating Instructions............................................................6
Stain Removal Guide............................................................16
Care and Cleaning................................................................18
Solutions to Common Problems...........................................23
Major Appliance Warranty Information..................................27
Français................................................................................29
Español................................................................................57

SAVE THESE INSTRUCTIONS
FOR FUTURE REFERENCE.

Important Safety Instructions

WARNING
To reduce the risk of fire, electrical shock, or injury to persons when using this washer, comply with the basic warnings listed below.
Failure to comply with these warnings could result in serious personal injuries.
You can be killed or seriously injured if you don’t follow these Important Safety Instructions:

PREVENT FIRE
• Do not wash items that have been previously cleaned in,
soaked in, or spotted with gasoline, cleaning solvents,
kerosene, cooking oils, waxes, etc. Do not store these items
on or near the washer. These substances give off vapors or
chemical reactions that could ignite or explode.
• Do not put oily or greasy rags or clothing on top of the
washer. These substances give off vapors that could ignite
the materials.
• Do not add gasoline, cleaning solvents, or other flammable or
explosive substances to the wash water. These substances
give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be produced
in a hot water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for such a period, before using
the washer, turn on all hot water faucets and let the water
flow from each for several minutes. This will release any accumulated hydrogen gas. Hydrogen gas is flammable; do not
smoke or use an open flame during this time.
• Do not store or use gasoline or other flammable vapors or
liquids in the vicinity of this or any other appliance.
• Failure to comply with these warnings could result in fire,
explosion, serious bodily injury and/or damage to the rubber
or plastic parts of the washer.
• Do not continue to use the washer if you hear squeaking,
grinding, rubbing or other unusual noises. This could be a
sign of mechanical breakdown and lead to fire or serious
injury. Contact a qualified technician immediately.

PROTECT CHILDREN
• Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer
is used near children. As children grow, teach them the
proper, safe use of all appliances.
• Destroy the carton, plastic bag and other packing materials after the washer is unpacked. Children might use
them for play. Cartons covered with rugs, bedspreads or
plastic sheets can become airtight chambers.
• Keep laundry products out of children’s reach. To prevent
personal injury, observe all warnings on product labels.
• Before the washer is removed from service or discarded,
remove the washer door to prevent accidental entrapment.
• Failure to comply with these warnings could result in serious personal injuries.

4 Important Safety Instructions
PREVENT INJURY
• To prevent shock hazard and assure stability during operation, the washer must be installed and electrically grounded
by a qualified service person in accordance with local codes.
Installation instructions are packed in the washer for installer’s
reference. Refer to INSTALLATION INSTRUCTIONS for
detailed grounding procedures. If the washer is moved to a
new location, have it checked and reinstalled by a qualified
service person.
• To prevent personal injury or damage to the washer, the electrical power cord must be plugged into a properly grounded and
polarized 3-prong outlet. The third grounding prong must never
be removed. Never ground the washer to a gas pipe. Do not
use an extension cord or an adaptor plug.
• Follow package directions when using laundry products.
Incorrect usage can produce poisonous gas - resulting in
serious injury or death.
• Do not combine laundry products for use in same load unless
specified on the label.
• Do not mix chlorine bleach with ammonia or acids such as
vinegar.

WARNING
FIRE/ELECTRICAL SHOCK HAZARD
Avoid fire hazard or electrical shock. Do not use an adaptor
plug or extension cord or remove grounding prong from
electrical power cord. Failure to follow this warning can cause
serious injury, fire or death.

PREVENT INJURY AND DAMAGE TO THE APPLIANCE
To prevent serious personal injury and damage to the washer:
• All repairs and servicing must be performed by an authorized
servicer unless specifically recommended in this Use & Care
Guide. Use only authorized factory parts.
• Do not tamper with controls.
• Do not install or store the washer where it will be exposed to
the weather.
• Do not install on carpet. Install washer on a solid floor. It may
be necessary to reinforce the floor to prevent vibration or
movement.
• Do not sit on, step on or stand on the washer. Do not rest
heavy loads on top. The washer is not meant to support
weight.
• To reduce the risk of electric shock, disconnect this appliance
from the power supply before attempting any user maintenance. Canceling a cycle or turning the power off at the
console does not disconnect this appliance from the power
supply.
• To prevent injury, do not reach into the washer while parts
are moving. Before loading, unloading or adding items, press
POWER button to stop the cycle. Allow the wash tub to coast
to a complete stop before reaching inside.
• This washer is equipped with an electrical overload protector.
The washer motor will stop if it becomes overheated.
• Failure to comply with these warnings could result in serious
personal injuries.

WARNING

Grounding type
wall receptacle

Do not, under
any circumstances,
cut, remove,
or bypass the
grounding prong.

Power cord with
3-prong grounded plug

HARMFUL VAPOR HAZARD
Do not use or mix liquid chlorine bleach with other household
chemicals such as toilet cleaners, rust removers, acid or
products containing ammonia. These mixtures can produce
dangerous fumes which can cause serious injury or death.

Features

LED Display
Control Lock
Laundry Product
Dispenser Drawer

Door Latch with
Safety Lock
Door Striker

Inner glass with small article
redistribution ramp

Stainless Steel
Wash Drum

Pump Filter
Cleanout

As an ENERGY STAR® Partner, Electrolux
Major Appliances has determined that this
product meets the ENERGY STAR® guidelines for energy efficiency.

Cascading
Wash Vanes
Adjustable
Leveling Legs

6 Operating Instructions
Normal Operating Sounds
You may or may not hear the following sounds from your new
washer:

A. DRAIN HOSE The washer has a flexible drain hose to carry
water from the washer to the stand pipe of your home. You
will hear water flowing into your stand pipe. This is a normal
part of the operation of the washer.

B. WATER VALVES/DISPENSER As water enters the
dispenser system, it is common to hear a water flowing
sound. This normal sound will vary slightly based on the
water pressure in your home.
C. DOOR LOCK Your washer is equipped with a door lock
with an electric solenoid. There will be a clicking sound as
the washer door is being locked or unlocked.
D. DRAIN PUMP Your washer is equipped with a high velocity
drain pump. It is normal to hear humming and gurgling
sounds as water is pumped from the washer. Both of
these sounds are normal and indicate that your pump is
functioning correctly.

E
D

E. HIGH SPEED MOTOR A powerful motor is used to drive
the drum to high spin speeds to extract water from your
load. You will hear a sound associated with these higher spin
speeds. This sound is normal and will vary slightly as the
spin speed varies with load size and cycle selected.

CAUTION
Abnormal, on-going sounds may be an indication of a
pending washer failure and should be investigated by a
qualified technician.

Operating Instructions

Operating Your Washer
4

WARNING

Add laundry load to washer.

To reduce the risk of fire, electric shock or injury to persons,
read the IMPORTANT SAFETY INSTRUCTIONS in this Use and
Care Guide before operating your washer.
1

Sort laundry into loads that can
be washed together.

• Sort items by
recommended
cycle and water
temperature.
• Separate white, light and colorfast items from dark and
non-colorfast items.
• Separate items that shed lint from items that attract lint.
Casual, synthetic, knit, and corduroy items will pick up
lint from towels, rugs, and chenille bedspreads.
• Separate heavily soiled items from lightly soiled items.
• Separate lacy, sheer, loosely knit, or delicate items from
durable items.
• Do not machine wash items containing fiberglass. Small
particles of fiberglass left in the drum may transfer to
fabrics in other loads and cause skin irritation.
2

• Combine large and small items in a load.
• Load large items first. Large items should not be more
than half the total wash load.

Prepare items for washing.
• Empty pockets.

• Brush off lint and dirt. Shake out rugs and beach towels.
• Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trims and ornaments.
• Mend rips and tears to prevent further damage during
washing.
• Turn knit items inside out to prevent pilling.
• Place delicate and small items such as bras, hosiery
and baby socks in a mesh bag.

IMPORTANT
Make sure that no items stay between the seal and the door.
There is a risk of water leakage or damage to the load.
• Washing single items such as a sweater, towel or jeans is
inefficient and may cause an out-of-balance load. Add 1
or 2 similar items to help balance the load.
• The washer can be fully loaded, but the items should not
be tightly packed. The door should close easily.

(Mesh bag not included.)
3

Pretreat stains and heavy soil.
• See Stain Removal Guide in this guide for safe,
successful stain
removal instructions.

8 Operating Instructions
Operating Your Washer, continued
5

Add laundry products to the dispenser.

For best results
Use a low-sudsing, high efficiency detergent to
prevent oversudsing in front load washers. Look for
this symbol on the detergent label:
Detergent, liquid chlorine bleach and liquid fabric softener will
be dispensed at the proper times in the cycle.

IMPORTANT
Open and close the dispenser drawer slowly. Closing the
drawer too quickly could result in early dispensing of the
bleach or fabric softener.

Place the main detergent flap
in the downward position for
liquid detergent.

Mainwash
Use the cap or scoop provided by the detergent manufacturer to measure the amount recommended. Detergent dosage may need to be adjusted for water temperature, water
hardness, load size and soil level.

IMPORTANT
Do not mix liquids and powders.
Mainwash - Liquid Detergent
• Ensure the flap in the downward position.
• Add the recommended amount of liquid detergent to the
“Main Wash” compartment.

NOTE
From time to time you may see water in the main wash
(liquid) chamber. This is part of the normal operation of the
washer.
Mainwash - Powder Detergent
• Ensure the flap in the upward position.
• Add the recommended amount of high-efficiency powder
detergent to the “Main Wash” detergent chamber.

Place the main detergent flap
in the upward position for
powder detergent.

Operating Instructions

Operating Your Washer, continued
Other Wash Products
Color-safe bleach, water conditioner, detergent booster and
enzyme products may be added with the detergent. Put
liquid products with liquid detergent in the mainwash (liquid)
chamber or powder products with powder detergent in the
mainwash (powder) chamber.

Liquid Chlorine Bleach
• If desired, add liquid chlorine bleach to the chamber.
• DO NOT fill above the maximum fill line.
• Add color-safe bleach with the detergent.

IMPORTANT
To prevent fabric damage, do not overfill the “Liquid Bleach”
chamber or pour liquid chlorine bleach directly onto the load.

IMPORTANT
Do not mix liquids and powders.

IMPORTANT
Use of multi-product (detergent plus softener) sheets or
color-absorbing sheets NOT recommended. They could
disable your machine and result in unwarranted repair costs.

NOTE
From time to time you may see water in the liquid bleach and
fabric softener chambers. This is part of the normal operation
of the washer.

Liquid Fabric Softener
• If desired, pour the recommended amount of liquid fabric
softener into the chamber marked with this symbol .
• Fill to the MAX line for large loads.
• DO NOT fill above the maximum fill line.
• Use of a fabric softener-dispensing ball is not recommended in tumble action washers.

NOTE
To prevent staining, do not overfill the fabric softener
chamber or pour liquid fabric softener directly on the wash
load.

Prewash
• For heavily soiled or stained loads, select the prewash
option and add the recommended amount of detergent
to the “Pre-Wash” detergent compartment.

bleach

liquid

powder

mainwash

fabric softener

prewash

10 Operating Instructions
Operating Your Washer, continued
6

Select the appropriate cycle and settings for the load.
• Press the Power button to turn on the unit.
• Select a desired cycle by pressing its icon.
• The estimated cycle time, rinse water temperatures, final
spin speed, and soil level for each cycle will be indicated
for the cycle selected. See the “Washer Settings Chart”
for more details.
• To change the settings, press the temperature, spin
speed and soil level icons to scroll to the desired settings.
• To select or delete an option, press the icon for that
option. The indicator will be illuminated when the option
has been selected. The indicator will no longer be lighted
when the option has been deleted.

NOTE
To provide the best care for your laundry, not every setting or
option is available with every cycle. If a setting or option is not
available for the cycle selected, the indicator will not light.
7

Start the washer.
• Close the door and press Start. The washer will not
operate with the door open. “Check the door” will be
displayed as a reminder to close the door.
• Select delay start to delay the beginning of the cycle,
if desired.
• As a safety measure, the door will automatically lock
during the entire wash cycle and the door lock indicator
will be lighted.
• To add a forgotten item to the wash drum, press Pause
and open the door. “Pause” will be displayed along with
the estimated remaining cycle time. Add the item, close
the door and press Start to resume the cycle.

• If changes to the settings or options are attempted after
the cycle starts, you will hear several beeps when the
buttons are pressed. To change the settings or options,
press Pause, make the new selections and press Start
again.
• To change the cycle once the cycle has begun, press
the Power button to cancel the current cycle, press the
Power button to turn on unit again, select a new cycle,
and press Start again. Just pressing another cycle icon
will not change the cycle.
• To stop the cycle, press the Power button.
• A signal will sound at the end of the cycle if the chime
option has been selected.
• Remove items from the washer when the cycle ends and
place in dryer, line dry or dry flat as directed on the fabric
care label.

For best results
Follow the fabric care label instructions
on items to be dried.

• Excess wrinkling, color transfer or odors may develop in
items left in the washer after the cycle has ended, if not
removed promptly.

CAUTION
ENTRAPMENT and TIP-OVER HAZARD
Do not leave the door open if there are small children or pets
present. An open door could entice children to hang on the
door or crawl inside the washer. If there are no small children
present, you may leave the door ajar to prevent odor build
up.

Operating Instructions 11

heavy
duty

normal

extra heavy
heavy
medium
light
extra light

sanitize

steam
cycles

eco cold
high

casual

delicates

fresh
rinse

spin

My Favorites

prewash

delay
start

eco
friendly

Soil Level

Start/Pause

Power Button

My Favorites Button

Soil Level Button

Cycle Selection

Cycle Options / Cycle Status Display

Start/Pause Button

This manual covers many models and not all cycles, options, or features listed are available on every model. Console shown above for reference
only. Your model may differ.

Cycle Selection
Press the Power button to turn on the unit. Press the icon
for the cycle desired and the indicator for that cycle will be
illuminated.
To change the cycle once the cycle has begun, press the Power
button to cancel the current cycle, press the Power button to
turn on unit again, select a new cycle, and press Start again. Just
pressing another cycle icon will not change the cycle.

For best results
Follow the fabric care label instructions
on items to be washed.
normal
Use this load for cotton, linen, towels, shirts, sheets, denims
and mixed loads.
deep clean sanitize
Use the deep clean sanitize cycle to clean and sanitize
heavily soiled, colorfast fabrics including towels, bedding, and
children’s clothing.
It is recommended that you set your water heater to 120° F
(49° C) or higher to ensure proper performance during this
cycle. If the setting is lower or the load is extra large, the
cycle time will be extended by 30 minutes or more.
The sanitize cycle will kill 99.9% of bacteria with no carryover
of bacteria between loads. No bleach or harsh chemicals are
needed, but higher temperatures are required. Please check
fabric care labels to prevent damage.

NOTE
Only sanitizing cycles have been designed to meet the
requirements of NSF P172 protocol for sanitization efficacy.

NSF Protocol P172
Sanitization Performance of Residential
and Commercial, Family-Sized Clothes
Washers

The wash water is heated by an internal boost heater as the
load tumbles. Cold water is added to cool down the load
prior to drain and spin.

NOTE
If the voltage at your outlet is under 110 v, the internal heater
may not adequately heat the wash water. If the cycle is
interrupted while the water is heating, the final temperature
of the wash water may be lower and sanitization may be
reduced.
heavy duty
Use this cycle for heavily soiled, durable garments - ex.
towels, sports gear, or fabric tote bags. For best soil and
stain removal, use the hottest water safe for the fabrics being
washed.
casual
Use this cycle for cottons and blends with a permanent press
or no-iron finish.
delicates
Use this cycle for lightly soiled knits and delicates which
require gentle washing.
rinse & spin
Select rinse & spin for loads that need a cold water rinse or
to add fabric softener that may have been omitted in a regular
cycle. Add the fabric softener to the dispenser chamber. Select
the spin speed appropriate for the load.

NOTE
You may deselect fresh rinse if you wish to perform a spin
only cycle or select no spin if you want to perform a drain
only cycle.

12 Operating Instructions
Steam Cycle Selection

Specialty Cycle Selection

To scroll through the steam cycles, continue to press the
steam cycles icon. The selected cycle will be displayed on the
text display.

To scroll through the specialty cycles, continue to press the
specialty cycles icon. The selected cycle will be shown on the
text display.

NOTE
• Steam may not necessarily be visible inside drum during
the steam cycles.
• Steam may not be present during entire cycle.

IMPORTANT
If washer is paused during the steam portion of a steam
cycle, the door will remain locked due to higher temperature
in drum. DO NOT force open - it will unlock upon cooling.
steam refresh
Refresh a small load of dry clothes with the perfect amount of
steam. Steam alone will infuse into the dry load as it tumbles
to refresh fabrics, remove odors, and release wrinkles,
reducing ironing. Remove load, hang or iron as necessary.
normal with steam

NOTE
STEAM REFRESH is not a washing cycle. It is intended for
clean, dry clothes. Take care not to load items with stains.
Steam cycle for cotton, linen, towels, shirts, sheets, denims
and mixed loads.
casual with steam
Steam cycle for cycle for cottons and blends with a permanent
press or no-iron finish.

fast wash
Quickly wash a small, lightly soiled load in 22 minutes.
whites
Use this cycle for white fabrics and lightly colored clothing.
Refer to fabric care label for use of liquid chlorine bleach. Hot
water is recommended to ensure optimal bleach activation. For
peak rinsing performance and to avoid chlorine residues on
your laundry add fresh rinse to this cycle.
wool
Designed for a small load of machine-washable woolen items,
the wool cycle uses gentle washing action along with cold
rinses to eliminate shrinking and damage to wool. You may
use an
wool detergent approved for front load washers.

NOTE
Washing wool garments labeled “Dry Clean Only” or using
chlorine bleach can result in permanent damage.
jeans
Select this specialty cycle for washing an entire load of lightly
to normally soiled denim jeans or similarly-colored cotton
khakis.
clean washer
To clean and freshen the washer, perform the clean washer
cycle. This maintenance cycle uses hot water and two cold
rinses to remove residue that may cause odor. See “Inside
Routine Cleaning (Preventive)” for detailed information about
the clean washer cycle.

Operating Instructions 13
Cycle Settings
For best results
Follow the fabric care label
instructions on items to be
washed.

Appropriate wash temperature, spin speeds, soil level and
options will be displayed for each cycle. The settings can
be changed before the cycle is started. Make modifications
according to fiber content, colorfastness and soil level. If
changes are attempted after the cycle starts a signal will beep
and “Not possible” will be displayed.

NOTE
To change settings after the cycle starts, press Pause, adjust
the setting and press Start to resume the cycle.
Wash Water Temperature
To change the preset temperature, press the temperature icon
to scroll to the desired setting. A cold water rinse saves energy
and reduces wrinkling.
To protect your fabrics, not all temperatures are available with
every cycle. The indicator will not light if the setting is not
available with that cycle.
Wash water temperatures are automatically regulated to
maximize detergent effectiveness and improve washing
performance. The water heater setting and its distance from the
washer, water usage in other parts of the home, and seasonally
low ground water temperature in some geographic areas can
affect water temperature.
sanitize
This setting sanitizes heavily soiled colorfast fabrics such as
towels, bedding, and children’s clothing by killing 99.9% of
bacteria using wash water heated with a boost heater. Cold
water is used to cool and rinse the load.

NOTE
Only sanitizing cycles have been designed to meet the
requirements of NSF P172 protocol for sanitization efficacy.
NSF Protocol P172
Sanitization Performance of Residential
and Commercial, Family-Sized Clothes
Washers

hot
Use this setting for heavily soiled white or colorfast cottons
and blends.
warm
Use this setting for normally soiled white or colorfast cottons
or blends.

cold
Some warm water will automatically blend with cold tap
supply to achieve a precise cold. Use this setting for lightly
soiled non-colorfast items, knits, delicates, and hand
washables.
eco cold
Wash and rinse temperatures are equivalent to temperature
of cold tap supply. Use this selection for fabrics and colors
that are prone to dye transfer. For use with cold water
detergents.
Spin Speed
Max, high, medium and low spin speeds are available for
each cycle. The spin speed and/or duration of final spin vary
from model to model and cycle to cycle.
Increasing the spin speed will extract more water, decrease
drying time and conserve energy. Decreasing the spin speed
will reduce wrinkling.
Select low spin speed to gently spin items that should be line
dried.
Use no spin to omit all intermediate spinning phases and the
final spin at the end of the cycle. The load will be very wet.
Remove items from the wash drum to drip dry or select a rinse
& spin cycle to remove excess water at a more convenient
time.
Soil Level
Adjust the wash time based on the soil level of each load. Extra
heavy, heavy, medium, light, and extra light soil levels are
available.

Cycle Options
To add options, press the corresponding option’s icon to
illuminate the selection desired. To delete options, press the
option’s icon again and the indicator light will turn off. Not all
options are available on every model. To protect your fabrics,
not all options are available with every cycle. If an option
is not appropriate for the cycle, the indicator will not light.
Occasionally, a setting and option in the same cycle will conflict
with each other, like no spin (or low spin) and eco friendly.
When this happens, the eco friendly option will override any
incompatible selections.

NOTE
To change the options once the cycle has begun, press the
Pause button, make the new selection and press Start
again.
prewash
Select this option to add a short initial wash period to a
cycle. Heavily soiled and stained loads will prewash for
approximately 15-20 minutes. The water will drain and the
load will automatically advance to the regular wash cycle.
fresh rinse
Use this option when additional rinsing is desired to remove
excess dirt and detergent. It is recommended for heavily
soiled loads or if household members have sensitive skin.
eco friendly
The eco friendly option reduces the amount of hot water usage
and total cycle duration to to save energy. See Washer Settings
Chart for compatible cycles.

14 Operating Instructions
Other Features

control lock
indicator

cycle count down/
delay start timer

fresh rinse default
key combination
delay start

heavy
duty

normal

sanitize

steam
cycles

eco cold
high

casual

delicates

extra heavy
heavy
medium
light
extra light

prewash

fresh
rinse

spin

My Favorites

door lock
indicator

eco
friendly

Start/Pause

Soil Level

My Favorites

delay
start

status display
control lock
key combination

chime on/off
key combination

My Favorites
After some time of initial usage, the washer will automatically
remember the 3 most used cycles with their settings and
options. To cycle through this list continue to press the My
Favorites button. Press Start after your desired cycle appears.
Door Lock Indicator
While the cycle is in progress the door lock indicator will be lit.
When the indicator is lit, do not force open the door. Wait until
the indicator is off.
Chime
A chime will sound at the end of the cycle when this option is
selected. The signal can be turned on or off by pressing the
fresh rinse and eco friendly icons at the same time.
Delay Start
Press delay start to select a wash time convenient to your
schedule or during off peak energy hours. The delay time
selected will be displayed and begin counting down when you
select Start.
Control Lock
To avoid having someone accidentally start or stop the
washer, press prewash and fresh rinse at the same time and
hold until the indicator is lit. To unlock the controls, press
prewash and fresh rinse at the same time and hold until the
indicator is no longer lit.
Status Display/Timer
The estimated total cycle time will be displayed when the cycle
is selected. The time may increase if water pressure is low,
oversudsing occurs or the load becomes unbalanced. The
estimated remaining cycle time is displayed during the cycle.
Fresh Rinse Default
To programme your unit to perform a default fresh rinse at the
end of every compatible cycle, press prewash and delay start
icons simultaneously. Press fresh rinse to turn it off for any
given cycle while in default fresh rinse mode. To turn default
fresh rinse mode off, press prewash and delay start again til
fresh rinse light turns off.

pump filter cleanout
Pump Cleanout/Manual Drain
In the event the washer will not drain under its own power due
to a power outage or clogged drain pump you can drain the
water left in the tub manually.

Operating Instructions 15
Washer Settings Chart

sanitize

steam
cycles

heavy
duty

normal

eco cold
high

casual

delicates

extra heavy
heavy
medium
light
extra light

prewash

fresh
rinse

spin

These Temperatures, Spin Speeds, Soil Levels and Options are available with the following cycles:

clean washer

jeans

wool

whites

fast wash

rinse & spin

delicates

specialty cycles

casual

casual with steam

normal with steam

steam refresh

heavy duty

deep clean sanitize

normal

steam cycles

hot
warm
cold
eco cold








  


   
  

 
 


  


spin speed
max
high
medium
low

  
  




  
   
   



  









  
  
  





   
   
   

  
 
 

no spin
soil level
extra heavy
heavy
medium
light
extra light
options
fresh rinse
prewash
eco friendly
add steam
delay start
chime
 = Available selections.

  
 





  
     
     
= Cycle defaults.

  


  



      
      

= Non-modifiable presets.

NO OPTIONS AVAILABLE WITH THIS CYCLE.
DO NOT LOAD ANY ITEMS IN DRUM DURING CLEAN WASHER CYCLE.

temperature
sanitize

eco
friendly

Start/Pause

Soil Level

My Favorites

delay
start

16 Stain Removal Guide
Safe Stain Removal Procedures
To reduce the risk of fire or serious injury to persons or property,
comply with the basic warnings listed below:
• Read and comply with all instructions on stain removal
products.
• Keep stain removal products in their original labeled containers and out of children’s reach.

WARNING
HARMFUL VAPOR HAZARD
Do not use or mix liquid chlorine bleach with other household
chemicals such as toilet cleaners, rust removers, acid or
products containing ammonia. These mixtures can produce
dangerous fumes which can cause serious injury or death.

• Thoroughly wash any utensils used.
• Do not combine stain removal products, especially ammonia and chlorine bleach. Dangerous fumes can result.
• Never wash items which have been previously cleaned in,
washed in, soaked in or spotted with gasoline, dry cleaning solvents or other flammable or explosive substances
because they give off vapors that could ignite or explode.
• Never use highly flammable solvents, such as gasoline,
inside the home. Vapors can explode on contact with
flames or sparks.

For Successful Stain Removal:
• Remove stains promptly.
• Determine the kind of stain, then follow the recommended
treatment in the stain removal chart on the next page.
• To pretreat stains, use a prewash product, liquid detergent,
or a paste made from powder detergent and water.
• Use cold water on unknown stains as hot water can set
stains.
• Consult care label instructions for treatments to avoid on
specific fabrics.
• Check for colorfastness by testing stain remover products on
an inside seam.
• Rinse and wash items after stain removal.

For best results
Follow the fabric care label instructions
on items to be washed.

Stain Removal Guide 17
Stain Removal Suggestions
STAIN

TREATMENT

Adhesive tape, chewing gum,
rubber cement

Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with prewash stain remover or nonflammable dry cleaning fluid.

Baby formula, dairy products, egg

Use product containing enzymes to pretreat or soak stains. Soak for 30 minutes or more.
Wash.

Beverages (coffee, tea,
soda, juice, alcoholic beverages)

Pretreat stain. Wash using cold water and bleach safe for fabric.

Blood

Rinse with cold water. Rub with bar soap. Or, pretreat or soak with product containing
enzymes. Wash using bleach safe for fabric.

Candle wax, crayon

Scrape off surface wax. Place stain face down between paper towels. Press with warm iron
until wax is absorbed. Replace paper towels frequently. Treat remaining stain with prewash
stain remover or nonflammable dry cleaning fluid. Hand wash to remove solvent. Wash
using bleach safe for fabric.

Chocolate

Pretreat or soak in warm water using product containing enzymes. Wash using bleach safe
for fabric.

Collar or cuff soil, cosmetics

Pretreat with prewash stain remover or rub with bar soap.

Dye transfer on white fabric

Use packaged color remover. Wash using bleach safe for fabric.

Grass

Pretreat or soak in warm water using product containing enzymes. Wash using bleach safe
for fabric.

Grease, oil, tar (butter, fats, salad
dressing, cooking oils, car grease,
motor oils)

Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy
stains and tar, apply nonflammable dry cleaning fluid to back of stain. Replace towels under
stain frequently. Rinse thoroughly. Wash using hottest water safe for fabric.

Ink

Some inks may be impossible to remove. Washing may set some inks. Use prewash stain
remover, denatured alcohol or nonflammable dry cleaning fluid.

Mildew, scorch

Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and hot water before
washing. Badly mildewed fabrics may be permanently damaged.

Mud

Brush off dry mud. Pretreat or soak with product containing enzymes.

Mustard, tomato

Pretreat with prewash stain remover. Wash using bleach safe for fabric.

Nail polish

May be impossible to remove. Place stain face down on paper towels. Apply nail polish
remover to back of stain. Repeat, replacing paper towels frequently. Do not use on acetate
fabrics.

Paint, varnish

WATER BASED: Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it
cannot be removed. OIL BASED AND VARNISH: Use solvent recommended on can label.
Rinse thoroughly before washing.

Perspiration

Use prewash stain remover or rub with bar soap. Rinse. Wash using nonchlorine bleach in
hottest water safe for fabric.

Rust, brown or yellow discoloration Use rust remover safe for fabric. Do not use chlorine bleach because it may intensify
discoloration.
Shoe polish

LIQUID: Pretreat with a paste of powder detergent and water. PASTE: Scrape residue from
fabric. Pretreat with prewash stain remover or nonflammable dry cleaning fluid. Rinse. Rub
detergent into dampened area. Wash using bleach safe for fabric.

Tomato

Pretreat with prewash stain remover. Wash using bleach safe for fabric.

Urine, vomit, mucus, feces

Pretreat or soak in product containing enzymes. Wash using bleach safe for fabric.

Wine

Pretreat or soak in cold water. Wash in hottest water and bleach safe for fabric

18 Care and Cleaning
Inside Routine Cleaning (Preventive)
To help prevent odors, mold or mildew, leave the door open for
a few hours after use or whenever the washer is not in use.

heavy
duty

normal

casual

steam
cycles

delicates

TO REFRESH OR CLEAN INSIDE OF WASHER
To clean and freshen the washer, perform the clean washer
cycle. For best results use the clean washer cycle once a
month.
Press the Power button to wake up the unit. Select the clean
washer cycle by continuing to press the specialty cycle icon
until clean washer is displayed.

Press specialty cycle icon until clean
washer cycle is displayed.

IMPORTANT

Place the main detergent
flap in the upper position
in order to pour the bleach
directly into the drum.

Items left in washer while performing the clean washer
cycle will cause a severe out-of-balance situation that could
damage the washing machine.
Place the mainwash detergent chamber in the upward position.
REMOVE ALL ITEMS FROM WASH DRUM before filling the
detergent chamber with one (1) cup of liquid chlorine bleach OR
one (1) pouch of TIDE® WASHING MACHINE CLEANER. DO
NOT use both. Press Start to begin.

For best results
Immediately follow up with a spin cycle. Select
fresh rinse on max spin speed with no detergent
or bleach to help clear any residual bleach left after the
clean washer cycle.

Care and Cleaning 19
Performing Manual Drain
In the event the washer will not drain under its own power due
to a power outage or clogged drain pump you can drain the
water left in the drum manually.

CAUTION
BURN HAZARD
Do not attempt to manually drain the drum if it is full of hot
water. Allow water to cool before proceeding with manual
draining.
With a catch pan ready, pinch the two flaps on the sides drain
spout and flip it down.

NOTE
Removing the pump cleanout door completely may be
necessary to place your catch pan under the drain spout.
When the water has stopped flowing, press the drain spout
back up and in until the outer flaps snap into place.

Cleaning Pump Filter
With the wash tub and drain hose drained of all water and
the drain spout snapped in place, follow these directions to
remove, clean, and reinsert the pump filter.
1. “Unscrew” the filter and pull it out.
2. Dump the filter and inspect the opening for any loose
objects.
3. Rinse the filter completely before putting it back in place.

IMPORTANT
Check to make sure O-ring is in place before reinserting
pump filter. Take care to not cross threads when turning
pump filter during reinsertion.
4. “Screw” filter back in place until it stops. The arrow on the
drain spout should be pointing upward.
5. Reinstall pump cleanout door if removed earlier.

NOTE
You may have to add about 2 litres of clean water through the
mainwash detergent compartment to reprime the drain pump.

Inspect for O-ring before
reinserting pump filter

20 Care and Cleaning
Other Inside Routine Cleaning (Preventive)
Cleaning Dispenser Drawer Area

NOTE
Detergent and fabric softener may build up in the dispenser
drawer. Residue should be removed once or twice a month.

• Remove the drawer by pulling the drawer out until it stops.
• Reach back into the back of the drawer cavity and press
down firmly on the lock tab. Pull out the drawer.
• Remove the inserts from the bleach and fabric softener
compartments.
• Rinse the drawer and inserts with a combination of ¾ cup
liquid chlorine bleach and 1 gallon hot tap water to remove
traces of accumulated powders and liquids. Large amounts
of fabric softener residue may indicate improper dilution or
more frequent cleaning is required. Rinse well with tap water.
• To clean the drawer opening, use a small brush to clean the
recess. Remove all residue from the upper and lower parts
of the recess.
• Replace the inserts by pressing in place until you hear a slight
click. Return the dispenser drawer.

Daily Preventive Maintenance
• Remove items from the washer as soon as the cycle ends.
Excess wrinkling, color transfer, and odors may develop in
items left in the washer.
• If there are no small children or pets present, you may leave
the door ajar when the washer is not in use.
• Leave the dispenser drawer open slightly at the end of the
wash day.
• Dry around the washer door opening, flexible gasket, and
door glass. These areas should always be clean to ensure a
water tight seal.
• When extremely soiled items have been washed, a dirty
residue may remain on the drum. Remove this by wiping the
drum with a nonabrasive household cleanser. Rinse thoroughly with water.
• Periodically, wipe dry the folds in the bottom of the flexible
gasket to remove lint and other debris.

Care and Cleaning 21
Inside Cleaning (Aggressive)
In cases where the clean washer cycle along with care and
cleaning of rubber gasket folds isn’t done, and severe odor,
mold, mildew, or residue buildup have developed, follow the
below cleaning procedure to help alleviate the problem.

heavy
duty

normal
CLEANING PROCEDURE - Washer Drum
Ensure the wash tub is empty (or no clothes load). Open
the detergent drawer and pour eight (8) cups of bleach into
the detergent compartment. Select clean washer cycle as
described previously in Inside Routine Cleaning (Preventive).
Upon cycle completion inspect the interior of the washer to
see if the odor/residue has been eliminated. If any additional
cleaning is required, repeat the above procedure. This may take
several cycles depending on the severity of the odor/residue.
You may observe some remaining discoloration due to the long
term effects of this residue.

casual

steam
cycles

delicates

Press specialty cycle icon until clean
washer cycle is displayed.

For especially contaminated areas visible inside the drum
(including the front rubber seal), these areas might be more
effectively cleaned by spraying a Bleach Cleaner on a scrub
brush, soft sponge, or towel and scrubbing.

Place the main detergent
flap in the upper position
in order to pour the bleach
directly into the drum.

If odor is still left after bleach cycle(s) and bleach cleaner,

IMPORTANT
Always wear rubber or latex gloves and protect floor and
clothing from damage.
open the detergent drawer and pour one (1) pouch of TIDE®
WASHING MACHINE CLEANER in detergent drawer. Select
clean washer cycle and start the washer.

For best results
Immediately follow up with a spin cycle. Select
fresh rinse on max spin speed with no detergent
or bleach to help clear any residual bleach left after the
clean washer cycle.

IMPORTANT
See Inside Routine Cleaning (Preventive) for future
cleaning maintenance which is necessary to avoid repeating
issues.

22 Care and Cleaning
Outside Routine Cleaning
• When washing is completed, wipe top and sides of washer
with a damp cloth. Turn water faucets off to prevent pressure build-up in the hoses.
• Clean the cabinet with mild soap and water. Never use
harsh, gritty or abrasive cleansers
• If the cabinet becomes stained, clean with diluted chlorine
bleach (1 part bleach to 8 parts water). Rinse several times
with clear water.
• Remove glue residue from tape or labels with a mixture of
warm water and mild detergent. Or, touch residue with the
sticky side of tape.
• When cleaning chrome parts use a window cleaner with
ammonia or mild soap and water.
• Before moving the washer, place a strip of cardboard or thin
fiberboard under the front leveling legs to prevent damage
to the floor.

IMPORTANT
Do not store or place laundry products on top of washer at
any time. They can damage the finish or controls.

Winterizing Instructions

IMPORTANT
If the washer is stored in an area where freezing can occur
or moved in freezing temperatures, follow these winterizing
instructions to prevent damage to the washer:
1 Turn off water supply faucets.
2 Disconnect hoses from water supply and drain water
from hoses.
3 Plug electrical cord into a properly grounded electrical
outlet.
4 Perform manual drain to remove all water from the
washer. Follow manual draining instructions in the Care
and Cleaning section.
5 Remove dispenser drawer. Drain any water in
compartments and dry compartments. Replace drawer.
6 Store washer in an upright position.

Follow WINTERIZING INSTRUCTIONS for cold weather
storage and care.

Solutions to Common Problems 23
Common Washing Problems
Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For satisfactory washing results, follow these suggestions provided by The Soap and Detergent Association.
PROBLEM

POSSIBLE CAUSES

SOLUTIONS

PREVENTIVE MEASURES

Blue stains

• Undiluted liquid detergent
or fabric softener dispensed
directly onto fabric.

• If caused by detergent, mix 1 cup
(240 ml) white vinegar with 1 quart
(.95 L) water in a plastic container.
Soak item 1 hour. Rinse.
• If caused by fabric softener, rub
stains with bar soap. Wash.

• Avoid overfilling detergent and
fabric softener compartments of
dispenser.

Discoloration,
graying

• Not enough detergent.
• Wash water temperature
too low.
• Incorrect sorting.

• Rewash with correct amount of
detergent and hottest water safe
for fabric.
• Add bleach safe for fabric.

• Sort items by soil level and color.
• Use correct amount of detergent,
hottest water and bleach safe for
fabric.

Greasy, oily
stains

• Not enough detergent.
• Undiluted liquid fabric
softener poured directly on
fabric.

• Treat with prewash stain remover
or liquid detergent.
• Increase detergent and water
temperature. Rewash.
• Rub fabric softener stains with
bar soap.

• Use correct amount of detergent
and hottest water safe for fabric.
• Do not pour liquid fabric softener
directly on fabric. See Operating
Your Washer.

Holes, tears, or
snags

• Incorrect use of chlorine
bleach.
• Unfastened zippers, hooks,
buckles.
• Rips, tears and broken
threads.
• Overloading the washer.
• Degradation of fabric.

• May be irreversible if rips, tears
and seams cannot be mended.

• Never pour chlorine bleach directly
on fabric.
• Check condition of items before
washing. See Operating Your
Washer.

Lint

•
•
•
•
•

Pilling
(Fibers ball up
and cling to
fabric.)

• Pilling is normal with synthetic and permanent press
fabrics. This is due to abrasion from normal wear.

• Use a lint brush or shaver to
remove pills.

• Use fabric softener in the washer to
lubricate fibers.
• When ironing, use spray starch or
fabric finish on collars and cuffs.
• Turn items inside out to reduce
abrasion.

Residue or
powder on dark
items;
Stiff, harsh
fabrics.

• Undissolved detergent.
• Some granular detergents
can combine with hard
water minerals to form a
residue.
• Overloading the washer.

• Rewash load.

• Increase water temperature using
hottest water safe for fabric.
• Do not overload washer.
• Use liquid detergent or use nonprecipitating water conditioner with
powder detergent.

Incorrect sorting.
• Reduce load size. Rewash using
• See Operating Your Washer.
Tissues left in pocket.
correct water temperature, water
• Do not overload washer.
Overloading the washer.
level, and amount of detergent.
• Use correct temperature and
Not enough detergent.
• Add nonprecipitating water conamount of detergent, water and
wash time.
Undissolved detergent has
ditioner to wash water to remove
left a residue resembling lint.
detergent residue.
• Static cling is attracting lint. • Add liquid fabric softener to final
• Load washed too long.
rinse.
• Dry load in dryer.
• Remove lint with lint brush or roller.

24 Solutions to Common Problems
Common Washing Problems, continued
PROBLEM

POSSIBLE CAUSES

SOLUTIONS

PREVENTIVE MEASURES

Wrinkling

• Overloading the washer.
• Incorrect wash cycle for
wash load.

• Reduce load size.
• Rinse in cold water with liquid
fabric softener using the casual or
delicate cycle.

• Do not overload washer.
• Remove items from washer as
soon as cycle is completed.
• Use liquid fabric softener.

Yellow buildup of • Agitation time too short.
body soil on syn- • Wash water temperature
too low.
thetic fabrics
• Not enough detergent.

• Soak in detergent booster or
product containing enzymes.
• Wash in hottest water safe for
fabric using casual cycle.
• Increase detergent.
• Add bleach safe for fabric or treat
with color remover.

• Select correct wash cycle.
• Use correct amount of detergent.
• Wash synthetics frequently using
hot or warm water.

Yellow or brown
rust stains

• Iron or manganese in water • To restore discolored load of
supply, water pipes, or water
whites, use rust remover safe for
heater.
fabric.
• Do not use chlorine bleach to
remove rust stains. It may intensify
discoloration.

• Use nonprecipitating water softener.
• Before washing, run hot water for a
few minutes to clear lines.
• Drain water heater occasionally.
• For an ongoing problem, install
an iron filter in your water supply
system.

Residue stains /
buildup, mold or
mildew stains in
gasket

•
•
•
•
•

Moisture in the washer.
Use of non-HE detergent.
Overdosing detergent.
Overloading wash drum.
Leaving a wet load set in
washer.
• Cold water washes which
may not completely dissolve
and remove detergents.

• Perform CLEAN WASHER cycle
• Scrub gasket with Comet™ Spray
Gel Mildew Stain Remover using
brush to remove stains.
• Use only HE (high efficiency detergent) along with recommended
dosage.
• Remove wash load immediately
upon cycle completion.

• Run dehumidifier in laundry room.
• Avoid overfilling detergent and
fabric softener compartments of
dispenser.
• Dry the inside of washer and gasket
after every run.

Residue stains
/ buildup, mold
or mildew stains
in dispenser
drawer

• Moisture in the washer.
• Use of non-HE detergent.
• Overdosing detergent.

• Remove dispenser drawer and
wipe dispenser and inserts with
combination of ¾ cup liquid
chlorine bleach and one gallon
hot water. Rinse well, and repeat if
necessary. Return drawer to location. NOTE: Wear rubber of latex
gloves. Protect floor and clothing
from bleach damage.
• Use only HE (high efficiency detergent) along with recommended
dosage.

• Avoid overfilling detergent and
fabric softener compartments of
dispenser.

Water in fold of
flexible gasket

• Result of washing and part
of normal operation.

• At the end of each wash, dry inside
of gasket fold with clean dry towel
all around gasket.

Odor

•
•
•
•

• Perform CLEAN WASHER cycle.
• Leave door and dispenser drawer
• At the end of each wash, dry inside
open for a few hours after use or
whenever washer is not in use.
of gasket fold with clean, dry towel
all around gasket.
• Use only HE (high efficiency detergent) along with recommended
dosage.
• Remove wash load immediately
upon cycle completion.
• Pour one cup liquid chlorine bleach
in standpipe; let remain a day and
flush with water.

Moisture in the washer.
Use of non-HE detergent.
Overdosing detergent.
Leaving a wet load remain
in washer.
• Cold water washes which
may not completely dissolve
and remove detergents.

Solutions to Common Problems 25
Service Prevention Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are not
the result of defective workmanship or materials in this washer.
OCCURRENCE

POSSIBLE CAUSE

SOLUTION

NOISE
High pitch “jet engine”
noise.

A certain amount of motor whine is normal
during the spin cycle.

Rattling and clanking
noise.

Foreign objects such as coins or safety pins
may be in drum or pump.

Stop washer and check drum. If noise continues after washer is restarted,
objects may be in pump. Call your authorized servicer.

Belt buckles and metal fasteners are hitting
wash drum.

To prevent unnecessary noise and damage to drum, fasten fasteners and
turn items inside out.

Thumping sound.

Heavy wash loads may produce a thumping
sound. This is usually normal. If sound continues, washer is probably out of balance.

Stop washer and redistribute wash load.

Vibrating noise.

Washer is not resting firmly on floor.

Move washer so it rests firmly on floor. Adjust leveling legs. See INSTALLATION INSTRUCTIONS for details.

Shipping bolts and foam block have not
been removed during installation.

See INSTALLATION INSTRUCTIONS for removing shipping bolts and foam
block.

Wash load unevenly distributed in drum.

Stop washer and rearrange wash load.

Electrical power cord may not be plugged in
or connection may be loose.

Make sure plug fits tightly in wall outlet.

OPERATING
Washer does not start.

House fuse blown, circuit breaker tripped, or Reset circuit breaker or replace fuse. Do not increase fuse capacity. If proba power outage has occurred.
lem is a circuit overload, have it corrected by a qualified electrician. If problem
is a power outage, call local electric company.
Water supply faucets are not turned on.

Turn on water supply faucets.

Motor is overheated. Washer motor will stop
if it becomes overheated.

It will automatically restart after a cool down period of up to 30 minutes (if
washer has not been manually turned off).

Washer door is not completely closed.

Close door completely.

Washer won’t spin.

Load is too small.

Add 1 or 2 similar items to help balance the load.

Residue left in drum.

Heavily soiled items.

Wipe drum with a nonabrasive household cleanser, then rinse. Shake or
brush excess dirt and sand from items before washing

Water inlet hoses are not installed.

Install Hot and Cold water hoses and turn on Hot and Cold water supply valves.

Water supply valves are not turned on.

Turn on Hot and Cold water supply valves.

Water supply is not adequate in installation.

Test water pressure at another faucet in the house. Water pressure must be
at least 30 psi (260 kPa).

Water is being used elsewhere in the house.

Avoid running water elsewhere while washer is filling.

Water inlet hoses are kinked.

Straighten hoses.

SHOWN IN LED DISPLAY
“Check the tap”
No or slow water fill

Water inlet screens are clogged.

Remove hoses and clean sediment from screens.

“Check drain filter”

Drain pipe blocked.

Unclog drain pipe.

Washer experiencing drain
problems during cycle

Pump filter clogged.

See Care and Cleaning for pump filter cleaning instructions.

“Check the door”

Close door completely.

Washer door is open or
not closed completely
“Water safety alert”
Washer not maintaining
water level

“Detergent overdosing”
Too many suds detected

Drain pipe position too low and water
siphoning out drain hose.

Drain pipe height must be minimum 24” above bottom of unit. Refer to
Installation Instructions for correct drain pipe installation requirements and
adjust accordingly

If drain pipe height is adequate, error
detected can only be resolved by calling
service technician.

Close all water supply faucets and call your authorized servicer.

An excessive amount of detergent has been
added, causing extra suds; additional rinsing has not corrected the issue.

Use less detergent. Verify detergent is fit for use in front load washers. Look
for this symbol on the detergent label:
.

26 Solutions to Common Problems
Service Prevention Checklist, continued
OCCURRENCE

POSSIBLE CAUSE

SOLUTION

WATER
Water collects in folds
of the bellows at the
end of the cycle.

This is a result of the washing action
and is part of the normal operation of
the washer.

Water collects in
bleach and fabric
softener compartments.

This is a result of the siphoning action
and is part of the normal operation of
the washer.

Water may be removed by removing the dispenser drawer (see
Care and Cleaning in this guide) and draining water into the empty
drum or sink.

Wash load too wet
after spin.

Washer is overloaded.

Do not overload washer. See Operating Your Washer.

Load is too small.

Add 1 or 2 similar items to help balance the load.

Load is out of balance.

Rearrange load to allow proper spinning.

Drain hose is kinked.

Straighten drain hose.

Water supply is not adequate in area.

Check another faucet in the house. Wait until water supply and pressure increase.

Water supply faucets are not completely open.

Fully open hot and cold faucets.

Water is being used elsewhere in the
house. Water pressure must be at
least 10 psi (70 kPa).

Avoid running water elsewhere while washer is filling.

Water inlet hoses are kinked.

Straighten hoses.

Water does not enter
washer or it enters
slowly.

Warm or hot water is
not hot enough.

Water in washer does
not drain or drains
slowly.

Hot water heater is set too low or is a Measure hot water temperature at nearby faucet with candy or
distance from washer.
meat thermometer. Water temperature should be at least 120°F
(49°C). Adjust water heater as necessary.
Hot water is being used elsewhere in
the house.

Avoid using hot water elsewhere before or during washer use.
There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to
support more than 1 use at a time.

Drain hose is kinked or clogged.

Clean and straighten the drain hose.

Drain hose standpipe is too tall.
Maximum standpipe height is 56.5”
(144 cm).

Reduce standpipe height to less than 56.5” (144 cm). See
INSTALLATION INSTRUCTIONS.

House drain pipes are clogged.

Unclog drain pipes. Contact plumber if necessary.

Water leaks.

Fill hose connection is loose at faucet Check and tighten hose connections. Ensure rubber sealing
or washer.
washers are installed.

Oversudsing.

Wrong detergent.

Run rinse cycle. Use a low-sudsing, high efficiency detergent.

Too much detergent.

Run rinse cycle. Use less detergent in future loads.

Incorrect wash and
rinse temperatures.

Hot and cold water hoses are connected to wrong supply faucets.

Connect hot water hose to hot water faucet and cold water hose
to cold water faucet.

Water is entering
washer but tub does
not fill.

Drain hose standpipe is too low.
Increase standpipe height to at least 24” (61 cm). See INSTALLAStandpipe must be a minimum of 24” TION INSTRUCTIONS.
(61 cm) high to prevent siphoning.

Major Appliance Warranty Information 27
For the applicable warranty period as set forth below, as measured from your original date of purchase, Electrolux will repair or
replace any parts of this appliance that prove to be defective in materials or workmanship when such appliance is installed, used
and maintained in accordance with the provided instructions.
Warranty Periods:
• All parts — One year including labor. In addition, your appliance is covered by a one year, parts only, limited warranty. During
the 2nd year from your original date of purchase, Electrolux will pay for parts needed for this appliance that have proven to
be defective in materials or workmanship when your appliance is installed, used, and maintained in accordance with the
provided instructions.
• Wash tub — Functional life of the product (excluding labor)
• Wash tub drive motor, non-cosmetic defects — Ten years (excluding labor)
Exclusions
This warranty does not cover the following:
1. Products with original serial numbers that have been removed, altered or cannot be readily determined.
2. Product that has been transferred from its original owner to another party or removed outside the USA or Canada.
3. Rust on the interior or exterior of the unit.
4. Products purchased “as-is” are not covered by this warranty.
5. Food loss due to any refrigerator or freezer failures.
6. Products used in a commercial setting.
7. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances not in ordinary
household use or used other than in accordance with the provided instructions.
8. Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not
a part of the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or knobs, handles, or other
cosmetic parts.
11. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage
expense for service calls to remote areas, including the state of Alaska.
12. Damages to the finish of appliance or home incurred during installation, including but not limited to floors, cabinets, walls, etc.
13. Damages caused by: services performed by unauthorized service companies; use of parts other than genuine Electrolux
parts or parts obtained from persons other than authorized service companies; or external causes such as abuse, misuse,
inadequate power supply, accidents, fires, or acts of God.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR
REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD
ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF
THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF
IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
IF YOU NEED SERVICE
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period should service be
required. If service is performed, it is in your best interest to obtain and keep all receipts. Service under this warranty must be
obtained by contacting Electrolux at the addresses or phone numbers below.
This warranty only applies in the USA and Canada. In the USA, your appliance is warranted by Electrolux Major Appliances
North America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp.
Electrolux authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts under
this warranty must be performed by Electrolux or an authorized service company. Product features or specifications as described
or illustrated are subject to change without notice.

USA
1-877-435-3287
Electrolux Home Products, Inc.,
North America
10200 David Taylor Drive
Charlotte, NC 28262

Canada
1.800.265.8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada
L5V 3E4

electrolux.com/shop

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