Electrolux Eilfu21Gs Users Manual Upright Freezer Use & Care Guide

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2015-01-16

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297155600 (September 2007)
Use & Care Guide
Freezer
2Finding Information
Please read and save this
guide
Thank you for choosing Electrolux, our new
premium brand in home appliances. This Use &
Care Guide is part of our commitment to customer
satisfaction and product quality throughout the
service life of your new appliance.
Purchase date
Electrolux model number
Electrolux serial number
Keep a record for quick
reference
Finding Information .................................................2
Please Read And Save This Guide ...........................................2
Keep A Record For Quick Reference .......................................2
Questions ...............................................................................2
Table Of Contents ....................................................................2
Safety ..................................................................3
Important Safety Instructions .................................................3
Electrical Information ..............................................................4
Feature Overview ....................................................5
Understanding Features And Terms - 17 Cu. Ft. Model ...........5
Understanding Features And Terms - 21 Cu. Ft. Model ...........6
Installation ............................................................7
Location .................................................................................7
Door Opening .........................................................................7
Leveling ..................................................................................7
Door Removal .........................................................................8
Ice Maker Installation ..............................................................8
Setting The Temperature Controls ..........................................9
Freezer Features ................................................... 10
Interior Light ........................................................................10
Full Access Wire Basket ........................................................10
SeCurity Lock With Pop-Out Key ..........................................10
Adjustable Glass Shelf ..........................................................10
Basket Divider .......................................................................10
Pizza Shelf ............................................................................10
Small Item Shelf ...................................................................10
Tilt-Out Shelf .........................................................................10
Storing Food & Saving Energy ................................... 11
Ideas For Saving Energy .......................................................11
Vacation And Moving Tips ....................................................11
Power Failure / Freezer Failure ..............................................11
Ice Service .......................................................... 12
Turning Your Ice Maker On ...................................................12
Turning Your Ice Maker Off ...................................................12
Ice Maker Tips ......................................................................12
Care & Cleaning.................................................... 13
Protecting Your Investment ..................................................13
Care & Cleaning Chart ...........................................................13
Warranty Information ............................................. 14
Solutions To Common Problems ................................ 15
Table of contents
Questions?
For toll-free telephone support in the U.S. and
Canada: 1-877-4ELECTROLUX (1-877-435-3287)
For online support and product information visit
http://www.electroluxusa.com
NOTE
Registering your product with Electrolux
enhances our ability to serve you. You can
register online at www.electroluxusa.com or by
dropping your Product Registration Card in the
mail.
3
Safety
Important safety instructions
General Safety
• Donotstoreorusegasoline,orother
flammable liquids, near this or any other
appliance. Read product labels for warnings
regarding flammability and other hazards.
• Donotoperatethefreezerinthepresenceof
explosive fumes.
Child Safety
• Destroycarton,plasticbags,andanyexterior
wrapping material immediately after the
freezer is unpacked. Children should never
use these items to play. Cartons covered with
rugs, bedspreads, plastic sheets or stretch
wrap may become airtight chambers and can
quickly cause suffocation.
• Removeallstaplesfromthecarton.Staples
can cause severe cuts, and destroy finishes if
they come in contact with other appliances or
furniture.
• Anempty,discardedicebox,refrigerator
or freezer is a very dangerous attraction to
children.
• Removeordiscardanyspacersusedto
secure the shelves during shipping. Small
objects are a choke hazard to children.
• Removethedoor(s)ofanyappliancethatis
not in use, even if it is being discarded.
WARNING
Please read all safety instructions before
using your new freezer.
Proper Disposal Of Refrigerators/Freezers
Before you throw away your old refrigerator/freezer:
RISKOFCHILDENTRAPMENT
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators or
freezers are still dangerous - even if they will sit for
“just a few days”. If you are getting rid of your old
refrigerator or freezer, please follow the instructions
below to help prevent accidents:
• Removethedoors.
• Leavetheshelvesinplacesochildrenmay
not easily climb inside.
• Haverefrigerantremovedbyaqualied
service technician.
4
Electrical information
• Refertotheserialplateforcorrectelectrical
rating. The power cord of the freezer is
equipped with a three-prong grounding plug
for protection against shock hazards. It must
be plugged directly into its own properly
grounded three-prong receptacle, protected
with a 15 amp time delay fuse or circuit
breaker. The power supply circuit must be
installed in accordance with current edition
oftheNationalElectricalCode(NFPA70)
and local codes and ordinances. Consult a
qualified electrician. Receptacles protected
by Ground Fault Circuit Interrupters (GFCI)
areNOTRECOMMENDED.DONOTUSE
ANEXTENSIONCORDORANADAPTER
PLUG.
• Ifthevoltagevariesby10percentormore,
refrigerator performance may be affected.
Operating the freezer with insufficient power
can damage the motor. Such damage is not
covered under the warranty. If you suspect
your household voltage is high or low, consult
your power company for testing.
• Topreventthefreezerfrombeingturned
off accidentally, do not plug the unit into an
outlet controlled by a wall switch or pull cord.
• Unplugthefreezerbeforecleaningand
before replacing a light bulb to avoid
electrical shock.
• Donotpinch,knot,orbendthepowercordin
any manner.
WARNING
You must follow these guidelines to ensure
that your freezer’s safety mechanisms are
operating correctly.
OTHER PRECAUTIONS
• Neverunplugthefreezerbypullingonthe
powercord.Alwaysgriptheplugrmlyand
pull straight out from the receptacle.
• Turningthecontrolto“OFF”turnsoffthe
compressor but does not disconnect power to
the light bulb or other electrical components.
Safety
WARNING
Avoid fire hazard or electic shock. Do not use
an extension cord or adapter plug. DO NOT
remove any prong from the power cord.
5
Understanding Features And Terms
Your Electrolux freezer is designed for optimal convenience and storage flexibility. Use the illustration
below to familiarize yourself with product features and terminology.
17 CU. FT MODEL
Features may vary according to model.
Feature Overview
1LIGHTSHIELD 7GLASSSHELVES
2AIRDIFFUSER 8FULLACCESSBASKETS
3 ICE BUCKET 9 BASKETDIVIDERS
4ICEMAKER 10 ADJUSTABLEDOORBINS
5SMALLITEMSSHELF 11 WIRE TILT OUTS
6PIZZASHELF 12 CONTOURDOORSHELF
6
Understanding Features And Terms
Your Electrolux freezer is designed for optimal convenience and storage flexibility. Use the illustration
below to familiarize yourself with product features and terminology.
21 CU. FT MODEL
Features may vary according to model.
Feature Overview
1LIGHTSHIELD 7GLASSSHELVES
2AIRDIFFUSER 8FULLACCESSBASKETS
3 ICE BUCKET 9 BASKETDIVIDERS
4ICEMAKER 10 ADJUSTABLEDOORBINS
5SMALLITEMSSHELF 11 WIRE TILT OUTS
6PIZZASHELF 12 CONTOURDOORSHELF
7
This Use & Care Guide provides general operating instructions for your model. Use the freezer only as
instructed in this Use & Care Guide. Before starting the freezer, follow these important first steps.
•  Chooseaplacethatisnearagroundedelectricaloutlet.DO NOT use an extension cord or an
adapter plug.
•  Formostefcientoperation,thefreezershouldbelocatedwheresurroundingtemperatureswillnot
dropbelow40°F (5°C)orexceed110°F (43°C).
•  Foreaseofinstallation,properaircirculationandelectricalconnections,refertotheillustrationfor
recommended clearances.
•  Fordynamiccondensermodels,DO NOT block the toe grille on the lower front of your freezer.
Sufficient air circulation is essential for the proper operation of your freezer.
Door Opening
Installation
NOTE
If your freezer is placed with the door hinge side
against a wall, you may have to allow additional
space so the door can be opened wider.
3 Air Space
3
3
3
Installation for 21 cu. ft.
without dynamic condenser
1Air Space
3/8
3/8
1
Installation for 17 cu. ft.
with dynamic condenser
1
NOTE
The exterior walls of the freezer may become
quite warm as the compressor works to transfer
heat from the inside. Temperatures as much as
30°F warmer than room temperatures can be
expected.
Location
Leveling
The freezer must have all bottom corners resting
firmly on a solid floor. The floor must be strong
enoughtosupportafullyloadedfreezer.ItisVERY
IMPORTANTforyourfreezertobelevelinorder
to function properly. If the freezer is not leveled
during installation, the door may be misaligned and
not close or seal properly, causing cooling, frost or
moisture problems.
To Level Freezer:
Afterdiscardingcratingscrewsandwoodbase,use
a carpenter’s level to level the freezer from front
toback.Adjusttheplasticlevelingfeetinfront,1/2
8Installation
Door Removal
WARNING
To allow door to close and seal properly, do
not let food packages extend past the front of
the shelves.
If door must be removed:
• Unplugtheunit
• Gentlylayfreezeronitsback,onarugor
blanket.
• Usingaat-tippedscrewdriver,reach
underneath the base panel and gently pry
loose each retainer tab. Remove base panel.
Remove wire from clips on bottom of cabinet.
• Unplugconnectorbyholdingthecabinet
connector in place and pulling the door
connector out.
• Removethebottomhingescrews.
• Removetheplastictophingecover.
• Removethescrewsfromthetophinge.
• Removethetophingefromthecabinet.
• Removethedoorandbottomhingefromthe
cabinet.
• Toreplacedoor,reversetheabove
procedures and securely tighten all screws to
prevent hinge slippage.
If your freezer has an automatic ice maker, please
refer to the insert in the bond pack that came with
yourfreezer(INSTALLATION-CONNECTINGICE
MAKERTOWATERSUPPLY)tocorrectlyhook-up
your ice maker.
Ice Maker Installation
bubble higher, so that the door closes easily when
left halfway open.
Plastic
Leveling Feet
Crating
Screw
Discard The (4) Crating
Screws And Wood Base
Turn
Left To
Raise
Turn
Right To
Lower
9
Installation
Setting the Temperature Controls
Cool Down Period
For safe food storage, allow four (4) hours for freezer to cool down completely. The freezer will run continuously for
the first several hours.
Electronic Temperature Control
The electronic temperature control is located on the freezer door. Temperature is factory preset to provide
satisfactory food storage temperatures. Refer to the SETTING FREEZER CONTROL Quick Reference
Guide below for more details.
SETTING FREEZER CONTROL
SETTING FREEZER CONTROL
Press and hold
for 3 seconds to
start or cancel
control lock.
Press to start or
cancel the fast
freeze feature.
Press to
mute
audible
alarms.
Press to
decrease the
temperature
setting
Turns the
temperature
display ON or
OFF.
Indicates the
door has been
open 5 minutes
or more.
Press to
increase the
temperature
setting
Press and
hold for 3
seconds to
toggle F or C
in the display.
Indicates the
temperature was
above +23°F (-9°C)
for at least one
hour.
Indicates the
power was
interrupted.
Press to turn the
sounds ON or OFF.
When the LED is ON,
the sounds are muted.
ALARM FUNCTION TABLE
Display Priority Visual Alarm Alarm Status Action(s) Required
“HI” 3 “HI Temp” LED ON and
mute sounds LED flashes Freezer temperature
over the safe limit Press the mute sounds key
to stop the audible alarm
Alternating “E1”
and temperature 2 mute sounds LED flashes; 1
second set temperature, 1
second “E1”
Fail Safe Mode Check thermistor status
Press the mute sounds key
to stop the audible alarm
Alternating “CE”
and temperature 1 mute sounds LED flashes; 1
second set temperature, 1
second “CE”
Communication Error Check connection between
UI and ECU. Press the mute
sounds key to stop the
audible alarm
Alternating “E2”
and temperature 4 mute sounds LED flashes; 1
second set temperature, 1
second “E2”
Stuck Key Error Check membrane keys.
Press the mute sounds key
to stop the audible alarm
Actual
Temperature 6 power fail LED on and mute
sounds LED flashes Cabinet greater than 10
degrees over the SET
TEMP. at power up.
Press the mute sounds key
to stop the audible alarm
Set Temperature 5 door ajar LED on and mute
sounds LED flashes Door open for more than
5 minutes Press the mute sounds key
to stop the audible alarm
10 Freezer Features
Interior Light
The light comes on automatically when the door
is opened. To replace the light bulb, turn the
temperature control to “OFF” and unplug the
electrical cord. Replace the old bulb with a bulb of
the same type and wattage.
Full Access Wire Basket
TheFullAccessWireBasket,locatedatthebottom
of the freezer, provides separate storage space for
items that are difficult to store on freezer shelves.
Security Lock with Pop-Out Key
This security lock fastens the door snug, ensuring
the stored food is secure. To lock or unlock the
freezer, push the key into the lock and turn. The key
pops out of the lock after it has been turned.
Adjustable Glass Shelf
This shelf can be moved one of two positions. Lift
the shelf up and out to move to the desired position.
Basket Divider
Use these handy dividers to keep the various
items stored in your baskets more organized. To
change the location of the divider simply slide your
basket out, lift up on each end of the divider until
it is disengaged from the basket, place divider in
the desired location (make sure it is between two
vertical wires) and press down firmly on each end
until it snaps into place.
Small Item Shelf
Use this shelf to store several of your single-serving
microwavable dinners or other small items that you
want to keep in an easy-to-reach spot.
Tilt-Out Shelf
This shelf is located inside on the freezer door
and provides additional storage space. To access
an item, tilt the top of the “basket” shelf down.
Pizza Shelf
Here is the place to store up to four extra-large
boxes of frozen pizza without ever having to dig
them out from beneath a pile of other stored goods.
To change the location of the pizza shelf: support
the bottom center of the shelf with one hand and
use your other hand to gently ease each support
tab outward until they have all dropped between
the edge of the shelf and the liner wall. It may help
to slide the supporting shelf slightly to the side
opposite that in which you are removing the tabs in
order to get a larger gap between the edge of the
supporting shelf and the liner wall.
Next,locatethepizzashelfbeneaththeshelf
nearest your desired location and snap each tab
upwards between the wire or glass shelf and liner
until the tab has snapped into place and is resting
on top of the supporting shelf. Repeat for each tab
until all four are firmly in place and then load with
desired items.
11
Ideas for Saving Energy
Storing Food & Saving Energy
• Locatethefreezerinthecoolestpartofthe
room, out of direct sunlight, and away from
heatingductsorregisters.Donotplacethe
freezer next to heat-producing appliances
such as a range, oven, or dishwasher. If this
is not possible, a section of cabinetry or an
added layer of insulation between the two
appliances will help the freezer operate
more efficiently.
• Levelthefreezersothatthedoorcloses
tightly.
• Refertothe“SETTINGTHETEMPERATURE
CONTROL”sectionforthesuggested
temperature control settings.
• Donotovercrowdthefreezerorblockcold
airvents.Doingsocausesthefreezertorun
longer and use more energy.
• Coverfoodsandwipecontainersdrybefore
placing them in the freezer. This cuts down
on moisture build-up inside the unit.
• Organizethefreezertoreducedoor
openings. Remove as many items as needed
at one time and close the door as soon as
possible.
Vacation and Moving Tips
Short Vacations:
• Leavethefreezeroperatingduringvacations
of less than three weeks.
Long Vacations:
If the freezer will not be used for several months:
• Removeallfoodandunplugthepowercord.
• Cleananddrytheinteriorthoroughly.
• Leavethefreezerdooropenslightly,blocking
it open if necessary, to prevent odor and
mold growth.
Moving: When moving the freezer,
follow these guidelines to prevent
damage:
• Disconnectthepowercordplugfromthewall
outlet.
• Removefoods,thendefrost,andcleanthe
freezer.
• Securealllooseitemssuchasbasepanel,
baskets, and shelves by taping them securely
in place to prevent damage.
- In the moving vehicle, secure freezer in an
uprightpositiontopreventmovement.Also
protect outside of freezer with a blanket, or
similar item.
Power Failure / Freezer
Failure
If a power failure occurs, frozen foods will stay
frozen for at least 24 hours if the freezer is kept
closed. If the power failure continues, pack seven
or eight pounds of dry ice into the freezer every
24hours.LookintheYellowPagesunderDryIce,
DairiesorIceCreamManufacturersforlocaldry
icesuppliers.Alwayswearglovesandusecaution
when handling dry ice.
If the freezer has stopped operating, see
“FREEZERDOESNOTRUN”inthe“SOLUTIONS
TOCOMMONPROBLEMS”section.Ifyou
cannot solve the problem, call Electrolux Service
immediately.
If the freezer remains off for several hours, follow
the directions above for the use of dry ice during a
power failure. If necessary, take the food to a local
locker plant until the freezer is ready to operate.
Look in the Yellow Pages under Frozen Food
Locker Plants.
12 Ice Service
If your freezer has an automatic icemaker, it will
provide a sufficient supply of ice for normal use.
Duringtheinitialstartupofyourfreezer,however,
no ice will be produced during the first 24 hours of
operation.Automaticicemakersarealsooptional
accessories that may be installed in some models
at any time. Call your local dealer for information.
Turning Your Ice Maker On
Aftertheplumbingconnectionshavebeen
completed, the water supply valve must be
opened. Place the ice container under the ice
maker, pushing it as far back as possible. Lower
thewiresignalarmtoits“down”orONposition.
Newplumbingconnectionsmaycausetherst
production of ice cubes to be discolored or have an
odd flavor. These first cubes should be discarded
until the cubes produced are free of discoloration
and taste.
Turning Your Ice Maker Off
To stop the ice maker, lift the wire signal arm until
it clicks and locks in the “up” or OFF position. The
ice maker also turns off automatically when the ice
container is full. If your model has an adjustable
freezer shelf, place the shelf in the lower position,
so that the wire signal arm will hit the ice when the
container is full.
Ice
Container
1” or less
Leveling Bracket
IMPORTANT
Your ice maker is shipped with the wire signal arm
intheONposition.Toensureproperfunctionof
your ice maker, hook up water supply immediately
or turn ice maker OFF by lifting the wire signal
arm until it clicks and locks in the UP position.
Check the leveling bracket on the ice maker to
ensure the ice maker is level. If the gap between
the freezer wall and the ice maker is the same
at top and bottom, then ice maker is level. If the
ice maker is not level, loosen the screw and slide
the bracket to the correct position to make it level.
Retighten the screw. You will need a 1/4 inch
socket wrench for this task.
Ice Service
Ice Maker Tips
•  Icecubesstoredtoolongmaydevelopan
odd flavor. Empty the ice container and
ensure that the wire signal arm is in its
“down”orONposition.Theicemakerwill
then produce more ice.
•  Occasionallyshaketheicecontainertokeep
ice separated.
•  Keepthewiresignalarminits“up”orOFF
position until the freezer is connected to the
water supply or whenever the water supply is
turned off.
•  Thefollowingsoundsarenormalwhenthe
ice maker is operating:
•  Motorrunning
•  Icelooseningfromtray
•  Icedroppingintoicecontainer
•  Runningwater
•  Watervalveopeningorclosing
CAUTION
• When moving the freezer, pull straight out.
Do not shift the freezer from side to side as
this may tear or gouge the floor covering.
• Damp objects stick to cold metal surfaces.
Do not touch interior metal surfaces with
wet or damp hands.
13
Care & Cleaning
Protecting your investment
CAUTION
• Pull the freezer straight out to move it. Shifting it from side to side may damage ooring.
• Damp objects stick to cold metal surfaces. Do not touch refrigerated surfaces with wet or
damp hands.
NOTE
•  Turningthefreezertemperaturecontrolto“OFF”turnsoffthecompressor,butdoesnotdisconnect
electrical power to the light bulb or other electrical components. To turn off power to your freezer,
you must unplug the power cord from the wall outlet.
• Donotuserazorbladesorothersharpinstrumentswhichcanscratchtheappliancesurfacewhen
removingadhesivelabels.Anyglueleftfromtapeorlabelscanberemovedwithamixtureofwarm
water and mild detergent, or, touch the glue residue with the sticky side of tape you have already
removed.Donotremovetheserialplate.
Keep your freezer clean to prevent odor build-up. Wipe up any spills immediately and clean at least twice
ayear.Neverusemetallicscouringpads,brushes,abrasivecleanersorstrongalkalinesolutionsonany
surface.Donotwashanyremovablepartsinadishwasher.Alwaysunplugtheelectricalpowercordfrom
the wall outlet before cleaning.
Part
Tips and Precautions
Interior & Door
Liners
• Use 2 tablespoons of baking soda in 1 quart of warm water.
• Be sure to wring excess water out of sponge or cloth before cleaning around
controls, light bulb or any electrical part.
Door Gaskets
• Wipe gaskets with a clean soft cloth.
Drawers & Bins
• Use a soft cloth to clean drawer runners and tracks.
• Do not wash any removable items (bins, drawers, etc.) in dishwasher.
Glass Shelves
• Allow glass to warm to room temperature before immersing in warm water.
Exterior & Handles
• Do not use commercial household cleaners, ammonia, or alcohol to clean
handles.
• Use a soft cloth to clean smooth handles.
• Do not use a dry cloth to clean smooth doors.
Exterior & Handles
(Stainless Steel
Models Only)
• Never use CHLORIDE to clean stainless steel.
• Clean stainless steel front and handles with non-abrasive soapy water and a
dishcloth. Rinse with clean water and a soft cloth.
• Wipe stubborn spots with an ammonia-soaked paper towel, and rinse. Use a
non-abrasive stainless steel cleaner. These cleaners can be purchased at
most home improvement or major department stores. Always follow
manufacturer's instruction.
• NOTE: Always, clean, wipe and dry with grain to prevent cross-grain
scratching.
• Wash the rest of the cabinet with warm water and mild liquid detergent. Rinse
well, and wipe dry with a clean soft cloth.
14 Warranty Information
Major Appliance Warranty Information
Your appliance is covered by a one year limited warranty. For one year from your original date of purchase, Electrolux will repair or
replace any parts of this appliance that prove to be defective in materials or workmanship when such appliance is installed, used, and
maintained in accordance with the provided instructions. In addition, the cabinet liner and sealed refrigeration system (compressor,
condenser, evaporator, dryer or tubing) of your appliance is covered by a two through five year limited warranty. During the 2nd
through 5th years from your original date of purchase, Electrolux will repair or replace any parts in the cabinet liner and sealed
refrigeration system which prove to be defective in materials or workmanship when such appliance is installed, used, and
maintained in accordance with the provided instructions.
Exclusions
This warranty does not cover the following:
1. Products with original serial numbers that have been removed, altered or cannot be readily determined.
2. Product that has been transferred from its original owner to another party or removed outside the USA or Canada.
3. Rust on the interior or exterior of the unit.
4. Products purchased “as-is” are not covered by this warranty.
5. Food loss due to any refrigerator or freezer failures.
6. Products used in a commercial setting.
7. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances not in ordinary
household use or used other than in accordance with the provided instructions.
8. Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are
not a part of the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or knobs, handles, or
other cosmetic parts.
11. Pickup and delivery costs; your appliance is designed to be repaired in the home.
12. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or
mileage expense for service calls to remote areas, including the state of Alaska.
13. Damages to the finish of appliance or home incurred during transportation or installation, including but not limited to floors,
cabinets, walls, etc.
14. Damages caused by: services performed by unauthorized service companies; use of parts other than genuine Electrolux
parts or parts obtained from persons other than authorized service companies; or external causes such as abuse, misuse,
inadequate power supply, accidents, fires, or acts of God.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE REPAIR OR REPLACEMENT AS
PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT
NOT LESS THAN ONE YEAR. ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH
AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED
WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED
WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
If You Need Service
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period should service be
required. If service is performed, it is in your best interest to obtain and keep all receipts. Service under this warranty must be
obtained by contacting Electrolux at the addresses or phone numbers below.
This warranty only applies in the USA, Puerto Rico and Canada. In the USA and Puerto Rico, your appliance is warranted by
Electrolux Major Appliances North America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by
Electrolux Canada Corp. Electrolux authorizes no person to change or add to any obligations under this warranty. Obligations for
service and parts under this warranty must be performed by Electrolux or an authorized service company. Product features or
specifications as described or illustrated are subject to change without notice.
USA
1-877-435-3287
Electrolux Major Appliances North America
P.O. Box 212378
Augusta, GA 30907
Canada
1-800-265-8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada L5V 3E4
15
Solutions To Common Problems
TROUBLESHOOTING
GUIDE
Before calling for service, review this list. It may save you time and expense. This list includes
common occurrences that are not the result of defective workmanship or materials in this
Freezer.
PROBLEM CAUSE CORRECTION
FREEZER OPERATION
Freezer does not run. *Freezer is plugged into a circuit that
has a ground fault interrupt.
*Use another circuit. If you are unsure about the outlet,
have it checked by a certified technician.
*Temperature control is in the "OFF"
p
osition.
*See "SETTING THE TEMPERATURE CONTROL"
section.
*Freezer may not be plugged in, or
p
lu
g
ma
y
be loose.
*Ensure plug is tightly pushed into outlet.
*House fuse blown or tripped circuit
breaker.
*Check/replace fuse with a 15 amp time delay fuse.
Reset circuit breaker.
*Power outa
g
e. *Check house li
g
hts. Call local Electric Com
p
an
y
.
Freezer runs too much or
too lon
g
.
*Room or outside weather is hot. *It's normal for the Freezer to work harder under these
conditions.
*Freezer has recently been
disconnected for a
p
eriod of time.
*It takes 24 hours for the Freezer to cool down
com
p
letel
y
.
*Large amount of warm or hot food
have been stored recentl
y
.
*Warm food will cause Freezer to run more until the
desired tem
p
erature is reached.
*Door is opened too frequently or
ke
p
t o
p
en too lon
g
.
*Warm air entering the Freezer causes it to run more.
O
p
en the door less often.
*Freezer door may be slightly open. *See "DOOR PROBLEMS".
*Temperature control is set too low. *Turn control knob to a warmer setting. Allow several
hours for the tem
p
erature to stabilize.
*Freezer gaskets are dirty, worn,
cracked or poorly fitted.
*Clean or change gasket. Leaks in the door seal will
cause Freezer to run longer in order to maintain
desired tem
p
erature.
Interior Freezer
temperature is too cold. *Temperature control is set too low. *Turn control knob to a warmer setting. Allow several
hours for the tem
p
erature to stabilize.
Interior Freezer
tem
p
erature is too warm.
*Temperature control is set too
warm.
*Turn control knob to a colder setting. Allow several
hours for the tem
p
erature to stabilize.
*Door is opened too frequently or
ke
p
t o
p
en too lon
g
.
*Warm air entering the Freezer causes it to run more.
O
p
en the door less often.
*Freezer door may be slightly open. *See "DOOR PROBLEMS".
*Large amount of warm or hot food
have been stored recentl
y
.
*Wait until the Freezer has had a chance to reach its
selected tem
p
erature.
*Freezer has recently been
disconnected for a
p
eriod of time.
*Freezer requires 24 hours to cool down completely.
Freezer external surface
temperature is warm.
*The external Freezer walls can be
as much as 30ºF warmer than room
tem
p
erature.
*This is normal while the compressor works to transfer
heat from inside the Freezer cabinet.
SOUND AND NOISE
Louder sound levels
whenever Freezer is on.
*Modern Freezers have increased
storage capacity and more stable
temperatures. They require heavy
dut
y
com
p
ressors.
*This is normal. When the surrounding noise level is
low, you might hear the compressor running while it
cools the interior.
Louder sound levels when
compressor comes on.
*Freezer operates at higher
pressures during the start of the ON
c
y
cle.
*This is normal. Sound will level off or disappear as
Freezer continues to run.
Popping or cracking sound
when compressor comes
on.
*Metal parts undergo expansion and
contraction, as in hot water pipes.
*This is normal. Sound will level off or disappear as
Freezer continues to run.
16 Solutions To Common Problems
PROBLEM
Bubbling or gurgling sound, *Refrigerant (used to cool Freezer is
circulating throughout the system.
*This is normal.
Vibrating or rattling noise. *Freezer is not level. It rocks on the
floor when it is moved slightly.
*Level the Freezer. Refer to "LEVELING" in the
"FIRST STEPS" section.
*Floor is uneven or weak. *Ensure floor can adequately support Freezer. Level
the Freezer by putting wood or metal shims under
p
art of the Freezer.
*Freezer is touching the wall. *Re-level Freezer or move Freezer slightly. Refer to
"LEVELING" in the "FIRST STEPS" section.
Moisture forms on inside
Freezer walls.
*Weather is hot and humid, which
increases internal rate of frost build-
u
p
.
*This is normal.
*Door is sli
g
htl
y
o
p
en. *See "DOOR PROBLEMS".
*Door is kept open too long or is
o
p
ened too fre
q
uentl
y
.
*Open the door less often.
Odors in Freezer. *Interior needs to be cleaned. *Clean interior with sponge, warm water, and baking
soda. Re
p
lace air filter.
*Foods with strong odors are in the
Freezer.
*Cover the food tightly.
Door will not close. *Freezer is not level. It rocks on the
floor when it is moved slightly.
*This condition can force the cabinet out of square and
misalign the door. Refer to "LEVELING" in the
"FIRST STEPS" section.
*Floor is uneven or weak. *Ensure floor can adequately support Freezer. Level
the Freezer by putting wood or metal shims under
p
art of the Freezer.
Light bulb is not on. *The fluorescent lamp or light bulb is
burned out.
*Follow directions under "INTERIOR LIGHTING" or
"MID LEVEL LIGHTING" in the "Freezer FEATURES"
section.
*No electric current is reaching the
Freezer.
*See "Freezer DOES NOT RUN".
LIGHTING PROBLEMS
ODOR IN FREEZER
WATER / MOISTURE / FROST INSIDE FREEZER
CAUSE CORRECTION
SOUND AND NOISE (Cont.)
DOOR PROBLEMS

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