Elpas Solutions 5-LW2400571 Lone Worker Active RFID Tag User Manual
Elpas Solutions Ltd. Lone Worker Active RFID Tag
User manual
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| Document ID | 2866998 |
| Application ID | rh4pN2ZVCSt5mdUhQqj5gg== |
| Document Description | User manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 32.11kB (401359 bits) |
| Date Submitted | 2016-01-08 00:00:00 |
| Date Available | 2016-01-08 00:00:00 |
| Creation Date | 2017-08-26 01:44:49 |
| Producing Software | GPL Ghostscript 9.18 |
| Document Lastmod | 2017-08-26 01:44:49 |
| Document Title | Microsoft Word - Lone_Worker_Transmitter_BLE_UG_A4_EN_V1.docx |
| Document Creator | PScript5.dll Version 5.2.2 |
| Document Author: | marina |
Elpa s 3 Shie ld P/Ns: 5-LW200037-1 (BLE, LF, No Button), 5-LW240057-1 (Fall detect, RF/LF, BLE), 5LW243037-0 (Fall Detect, RF/LF/IR), 5-LW242057-0 (Fall Detect, RF/LF), 5-LW243037-1 (Fall Detect, IR/RF/LF, BLE), 5-LW242057-1 (Fall Detect, RF/LF, BLE) User Guide Introduction This User Guide provides basic instructions for the successful usage of the Lone Worker Transmitter. CAUTION! Reasonable effort was made to ensure that the specifications and other information in this guide are accurate and complete at the time of its publication. Nonetheless, all information contained in this document is subject to change at any time without prior notice. Any modifications to this equipment without prior written consent of Elpas Solutions Ltd. will void all warranties including the pertinent regulatory certifications and as such revoke your authority to operate this product. Furthermore, unauthorized modifications may also result in damage to this device and may cause a safety hazard to the users. Product Description The Elpas Shield is a personal duress button device with optional pull cord and fall detection capabilities. Elpas Shield is designed for real-time monitoring and tracking of staff members and visitors, both indoors and outdoors. The LoneWorker Fall Detect Transmitter is designed both for seniors in assisted living facilities or work place staff members that may be subject to attack or injury in high-risk environments. Alarms can be triggered either by squeezing the two side buttons. In the Fall Detect version, when worn on a belt, a short rip cord may be attached to a belt loop so that an alarm is transmitted when the device is pulled off the belt. Note: Users can also wear the Shield as a pendant using a lanyard. If you choose to do so, make sure you use a lanyard for which, the force required to unlatch the tether switch is less than the force required to open the clasp. The pull mechanism is particularly useful for seniors with arthritis who have difficulties (Actual product may vary from photo) pressing buttons. The LoneWorker Fall Detect Transmitter also detects falls and alarms when tilted horizontally. To prevent false alarms, the device indicates a pre-alarm by giving the wearer a chance to cancel the alarm before it is transmitted by pressing on the front cancel button. Button press or pull cord (pull cord is present only in Fall detect version) should be used as the primary means of calling for help even after a fall. The fall detection is meant to alert in the event that the victim falls unconscious and may not trigger if not sufficiently horizontal. Elpas Shield based help call systems may be monitored by Elpas ELC controllers and/or by Eiris Software which also receives alerts, through Eiris Cloud, from the LoneWorker application that connects to Elpas Shield through Bluetooth, outdoors. Elpas Low Frequency Beacons may be used to provide room level indoor location. Outputs on all Elpas network devices may be used to drive sirens, strobe lights or PA systems. Alerts may be sent to various handheld devices such as DECT handsets using Eiris DECT interfaces or to IOS or Android smartphones using EirisGo apps. Calls may be cleared by exposing Elpas Shield to a responder’s handheld LF beacon requiring that staff arrive at the location of the caller. The same Elpas infrastructure used for the duress solution may also be leveraged for Access control, Asset tracking, Attendance and intrusion alarming making Elpas one of the most competitive comprehensive solutions available today. www.elpas.com Page 1 of 6 V1/June 2015 Elpas Lone Worker Transmitter – User Guide Emergency Call Button Events Factory Default: B1=0 (Button Up) Activation/Emergency Call (LoneWorker Panic event): Pressing both buttons, simultaneously, for at least 1 second or pulling the cord (in the Fall Detect version) is - B1=1 (Button Down) and last LF location, 6 RF messages, 3 for B1 Down and 3 for last LF, are transmitted (each @ 4ms in duration), 312.5ms apart. Upon button release, B1=0 (Button Up), 3 RF messages are transmitted (each @ 4ms in duration), 312.5ms apart. Alert Testing (LoneWorker Test event): Pressing either button alone, B1=1 (Button Down), 3 RF messages are transmitted (each @ 4ms in duration), 312.5ms apart. Upon button release, B1=0 (Button Up) 3 RF messages are transmitted (each @ 4ms in duration), 312.5ms apart. Product Specifications RTLS Technologies IR (Reception, 800nm) RF (433MHz) RF (Motion/Stationary) Supervision messages every 30secs /60secs IR (Motion/Stationary) Supervision messages every 5secs /60secs RF under LF 6 RF transmissions (each transmission @ 4ms in duration), 312.5ms apart IR under LF Does not transmit Event Messages Button Press/Release Low Battery 3 RF transmissions (each transmission @4ms in duration), 312.5ms apart Bluetooth 2.4 GHz Power Source (recommended) Battery Life LED Status Indicator LF (125KHz) CR2450 Lithium Battery: 620 mAh/2V 18 to 36 months, depending on usage Button Press/Release, Motion/Stationary Entering/Exiting LF Field, Low Battery Badge ID Unique, factory-programmed ID Construction Nylon Plastic (IP65) Dimensions (H x W x D) 8.3 x 4.4 x 1.7 cm (3.3 x 1.7 x 0.7 inches) Weight 40 grams (1.4 ounces) Mounting Belt worn Operating Environment Temp: -30°C to 70°C (25°F to 159°F) Humidity: 95% non-condensing Management Software Regulatory Eiris V4.8 or higher IC, FCC & CE compliant Warranty 1 year limited (excluding battery) Product offerings and specifications are subject to change without notice. Accessories 5-LW009800-0 Belt Clip – 5 units 5-LW009700-0 LoneWorker Pull Cord – 5 units www.elpas.com Page 2 of 6 V1/June 2015 Elpas Lone Worker Transmitter – User Guide Battery Replacement Initial Activation & Software Enrollment The Lone Worker Transmitter is shipped from the factory in CAUTION! Risk of explosion if battery is replaced by Sleep Mode to conserve battery power during transit. an incorrect type. Dispose of used batteries according to the instructions. 1. Temporarily suspend usage of the Transmitter in the host RTLS application. 2. Place the transmitter on its right side. Remove the 2 screws that hold the battery cover to the body of the Transmitter 1. Prior to initial usage, remove the Activation Label and then press, simultaneously, both of the emergency call push buttons for at least 7 seconds. 3. First time replacement: Utilize the pull tab (find it with the Bat▼ mark engraved on the back) to slide the battery out of the Transmitter. Future replacements: In the absence of the pull tab, remove the cover from the other side, and use a plastic This action Awakens the Transmitter from Sleep Mode and also instrument to slide the battery out. enrolls its unique factory installed ID Number (a six-digital Dispose of the used battery in accordance with local hexadecimal value) into the Host RTLS Application. If the Enrollment process is successful, the Red regulations. LED Status Indicator of the transmitter lights up for 3 seconds. CAUTION! After removing the battery please wait at least 30 seconds before installing the replacement battery (Refer to your Eiris Configuration Guides for additional details.) so as to not cause damage to the tag or to negatively affect the tag’s operational performance. Safety Issues It is the responsibility of the system installer to ensure that the 4. Slide the new battery into the transmitter. Recommended appropriate staff members are suitably trained in the usage and battery: CR2450 Lithium Battery. maintenance of the Lone Worker Transmitter. IMPORTANT! Ensure that the positive (+) side of the Additionally, Supervisory Alerts should be configured in the Host battery faces up. RTLS Application to notify staff members that the detection 5. Close the side-cover(s) such that the screw holes are Transmitter is: correctly aligned. Tighten the 2 screws snugly into place. Do In a low battery condition, or not over-tighten as this may strip the case threads. Not properly transmitting location and status data. 6. Reactivate the Transmitter in the Host RTLS Application. Note: The above configured Supervisory Alerts should be triggered periodically to ensure system integrity. Alert Testing When you press either the left or the right emergency call pushbutton individually, you trigger the Lone Worker Transmitter to emit a Test Alert Message for the host RTLS application to confirm that the unit is functioning properly. www.elpas.com Page 3 of 6 V1/June 2015 Elpas Lone Worker Transmitter – User Guide RF Transmissions in LF Fields For Moving Transmitter LF Response Time: Onboard LF receiver polls every 250ms to check if the Transmitter is in an LF zone Transmission Rate: 3 RF event transmissions (each transmission about 2ms in duration), at 0.4 second intervals. If the Transmitter stays in an LF zone, then repeated at 2 seconds intervals. Transmitted Message Type: RF Data Message includes ID code of LF Beacon. Motion bit, M=1. For Motionless Transmitters LF Response Time: Onboard LF receiver polls every 250ms to check if the Transmitter is in an LF zone Transmission Rate: 3 RF supervision transmissions (each transmission about 2ms in duration), 0.4 seconds apart: If the Transmitter stays in a LF zone for more than 10 minutes, then repeated at 15 second intervals. Transmitted Message Type: RF Data Message includes ID code of LF Beacon. Motion bit, M=0 Cleaning & Disinfection Procedures ® Use an appropriate antibacterial disinfectant such as Dispatch Hospital Cleaner Disinfectant with Bleach from Caltech Industries (http://www.caltechind.com) to clean the Lone Worker Transmitter. Since ‘Cleaning Procedures’ may vary according to facility guidelines, thus the procedures given below are for illustrative purposes only: Option 1 – Using Dispatch Disinfectant Spray Option 2 – Using Dispatch Disinfectant Towels 1. Lightly wet a disposable towel with Dispatch spray. 1. Open a new Dispatch pre-moistened towel Do not saturate the towel 2. Wipe the outer surfaces of the sensor 2. Wipe the outer surfaces of the sensor 3. Wipe the sensor with a dry disposable towel 3. Wipe the sensor with a dry disposable towel 4. Allow the sensor to air dry 4. Allow the sensor to air dry 5. Return the clean sensor to inventory or usage 5. Return the clean sensor to inventory or usage 6. Dispose of used towels per facility policies 6. Dispose of used towels per facility policies Pull Switch Cleaning: Frequent use of the pull switch may result in a buildup of dust on the mechanism. Dust buildup causes friction which requires added force to pull and restore the switch. Should this occur, clean the switch using a compressed air duster. Gently spray on the pull switch, and use a brush (often included in the canister). Alert Event Configuration in Eiris There are nine alert events relevant to the Lone Worker tag. LoneWorker Fall Alarm (Fall Detect version only): When the Pre Alarm event and starts to vibrate. The pre Alarm and seconds, the tag transmits the LoneWorker Fall Alarm which vibration last for 15 seconds during which, the user can indicates that the user has fallen and unable to function. cancel it. LoneWorker Front Button Press: In regular version, B2 LoneWorker Pull Cord Restore: When the user inserts down. In Fall Detect version, to cancel an alert event, the the cord back into place, the tag transmits a cancellation user can press the button in the front of the tag. To cancel a for the Pre Alarm event. Pre Alarm event, the user can place the tag in the up-right position. If the tag is repositioned, it transmits the Cancel LoneWorker Single Side Button: To test the alerts, the user can press either of the side buttons to transmit a (cancel the Pre Alarm) alert event. LoneWorker Pre Alarm: When the tag tilts, it transmits a tag tilts and the Pre Alarm event is not cancelled within 15 LoneWorker Single Side Button event. LoneWorker Panic: When under duress, the user can press both of the side buttons, simultaneously, or pull the cord to Low Battery: When the battery of the tag runs low, it transmits a Low Battery event. transmit a LoneWorker Panic event. Motion: When the tag is in motion, it transmits a Motion event. Stationary: When the tag is stationary, it transmits a Stationary event. www.elpas.com Page 4 of 6 V1/June 2015 Elpas Lone Worker Transmitter – User Guide Users can configure all or some of these alert events in one alert object, the Elpas Badge Alert object. Note: This document includes only the Shield alert event specific instructions. For further information regarding alert configuration, see Eiris Configuration Guide, section 5. To configure LoneWorker alerts: 1. In the EV2 setup mode, Right-click the Alerts branch and select Add by Type. The alerts Add Object window opens. 2. Select Elpas Badge Alert and click Add. A new Elpas Badge Alert object is created and opens in its General tab. 3. In the Name field, enter the name you choose (one that includes LoneWorker is recommended since the object is also used for other badges). 4. Open the Inputs tab. 5. Under the Events pane, from the Filter drop-down list, select LoneWorker. The LoneWorker related events appear in the Events pane. 6. Select the check-boxes of the events for which you want the alerts. Configuring LoneWorker Application The LoneWorker application and the alerts it sends to Eiris through the Cloud need to be configured in Eiris. See Eiris Cloud Extension and LoneWorker Application Configuration and User Guide. www.elpas.com Page 5 of 6 V1/June 2015 Elpas Personal Safety Bracelet – User Guide Compliance with Standards This device com plies with FCC Rules Part 15 and with Industry Canada license Cet équipem ent a été testé et jugé conforme aux lim ites s’appliquant à un appareil exem pt RSS standard(s). Operation is subject to two conditions: num érique de classe B, conformém ent à la Partie 15 des réglem entations de la FCC. Ces limites ont été élaborées pour offrir une protection raisonnable contre (1) This device m ay not cause harmful interference les interferences nuisibles dans une installation résidentille. (2) This device must accept any interference that may be received or that may Cet é q u i p e m e n t g é n è r e , u t i l i z e e t p e u t é m e t t r e d e l ’ é n e r g i e d e f r é q u e n c e r a d i o e t , s ’ i l cause undesired operation. n’est Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autoriséeaux deux conditions suivantes : pas installé et utilize conformément aux instructions du fabricant, peut provoquer des interférences dangereuses pour les communications radio. Toutefois, rien ne garantit l’absence d’interférences dans une installation particuliére. Si cet équipem ent provoque des interférences nuisibles au niveau de la réception radio ou television, ce qui peut étre determine par la mise hors, puis sous tension de (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, l’équipm ent, vous étes invite à essayer de corriger les interferences en pregnant les mesures suivantes: mêm e si le brouillage est susceptible d'en com promettre le fonctionnem ent. Class B digital device, pursuant to Part 15 of the FCC Rules. These lim its are designed NOTE: This equipm ent has been tested and found to com ply with the lim its for a to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses and can radiate radio Ré o r i e n t e z o u d é p l a c e s l ’ a n t e n n e r é c e p t r i c e . Augmentez la distance qui sépare l’équipement et le récepteur. Branchez l’équipem ent à une prise d’un circuit different de celui auquel est branché le récepteur. Consultez le revendeur ou un technician radio/television expérim enté pour obtenir de l’aide. frequency energy and, if not installed and used in accordance with the instructions, Warning! may cause harmful interference to radio communications. However, there is no Changes or m odifications to this equipment not expressly approved b y the party guarantee responsible for com pliance (Elpas Solutions Ltd.) could void the user’s authority to that interference will not occur in particular installation. If this equipm ent does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to operate the equipm ent. Europe try to correct the interference by one or more of the following measures: This equipm ent com plies with the RTTE requirem ents - Directive 1999/5/EC of the Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. European Parliament and of the council of 9 March 1999. EN 300220, EN 301489, EN 50130-4, EN 61000-6-3, EN 60950-1. Product Warranty Elpas So lutions , Ltd. ( Elpas or the Com pan y) , and its af f iliates , war r ants its pr oduc ts ( her einaf ter r ef er r ed to as "the Pr oduc t” ) to be f r ee of def ec ts in m ater ials and wo rk m ans hip under norm al oper ating c onditions and us e f or a per iod of one ye ar fr om the date of s hipm ent b y Elp as . T he Com pan y’s oblig ations s hall be lim ited with in the war r ant y per iod, at its option, to repair or to replace the defective Product or any defective com ponent or part thereof. T o exercise this warranty, the product m ust be returned to the manufacturer freight prepaid and insured. This warranty does not apply to repairs or replacem ent caused by im proper installation, Product m isuse, failure to follow installation or operating instructions, alteration, abuse, accident, tam pering, repair by anyone other than Elpas, external causes, and failure to perform required preventive m aintenance. This warranty also does not apply to an y products, accessories, or attachm ents used in conjunction with the Product, including batteries, which shall be covered solely by their own warranties, if any. Elpas shall not be liable for any dam age or loss whatsoever , whether directly, indirectly, incidentally, consequentially or otherwise, resulting from a m alfunction of the Product due to products, accessories, or attachm ents of others, including batteries, used in conjunction with the Product. ELPAS MAKES NO EXPRESS W ARRANTIES EXCEPT THOSE STATED IN THIS STATEMENT. ELPAS DISCLAIMS ALL OTHER W ARRANTIES, EXPRESS OR IMPLIED, INCLUDING W ITHOUT LIMIT AT ION IMPLIED W ARRANT IES OF MERCH ANT ABILIT Y AND FI T NESS FOR A P AR T ICULAR PURPOSE. ELP AS ’S SOLE R E SPONSIBILIT Y FOR W ARRANT Y CLAIMS IS LIMITED TO REPAIR OR TO REPLACE AS SET FORTH IN THIS STATEMENT. Elpas shall have no liability for any death, personal injur y, property dam age, or other loss whether direct, indirect, incidental, consequential, or otherwise, based on a claim that the Product failed to function. However, if Elpas is held liable, whether directly or indirectly, for any loss or dam age arising under this lim ited warranty or other wise, regardless of c aus e or or igin, the c om pan y' s m ax im um liabi lit y s hall b e lim ited to the p ur c has e pr ic e of the Pr oduc t, wh ic h s hall be f ix ed as liquid ated dam ages and not as a pena lt y, and s hal l be the complete and exclusive liability of Elpas. Elpas s hall n ot, unde r an y c ir c um s tanc es whats oe ver , be l iable f or an y inac c ur ac y, er r or of j udgm ent, def ault, or negligenc e o f Elpas , its em plo ye e s , off ic er s , agents , or an y othe r par t y, or of the pur chas er or us er , ar is ing fr om an y as s is tanc e or c om m unic ation of an y k ind r egar ding the c onf igur ation, des ig n, ins tallatio n, or cr eation of s ec urit y s ys tem invo lvi ng the Pr oduc t, that bein g the r es po ns ibilit y of the pur c has er or us er . If Elpas is unable to m ak e s uc h r epair or r eplacem ent, the c om pan y’s e ntir e liab ilit y s hal l be lim ited to the cost of a reasonable substitute product. Elpas shall not be responsible for any dismantling, installation, reinstallation, purchasing, shipping, insurance, or any similar charges. Elpas shall have no liabilit y for any dam ages, including without lim itation, any direct, indirect, incidental, special, or consequential dam ages, expenses, costs, profits, lost savings or earnings, or other dam ages arising out of the use of the Product or the rem oval, installation, reinstallation, repair or replacem ent of the Product or any related events. In the event that there is any liability against Elpas, such liabilit y shall be lim ited to the purchase price of the Product which am ount shall be fixed as liquidated dam ages. The purchaser and user understand that this Product m ay be c om prom ised or circum vented by intentional acts; that the Product will not in all cases prevent death, per sonal injur y, pr oper t y dam age, or other los s r es ulting f r om bur glar y, r obb er y, f ir e or other c aus es ; and that the P r oduc t wi ll n ot in al l c as es pr ovide ade q uate war ning or pr ot ec tion. T he pur c has er and us er als o under s tand that a pr oper l y ins talle d an d m aintained alar m m a y r educ e the r isk of events s uc h as bur glar y, r obber y, a nd f ir e with out war ning, but it is not insurance or a guarantee that such events will not occur or that there will be no death, personal injur y, property dam age, or other loss as a result of such events. By purchasing the Product, the purchaser and user shall defend, indem nif y and hold Elpas, its officers, directors, affiliates, subsidiaries, agents, servants, em ployees, and authorized representatives harm less from and against any and all claim s, suits, costs, dam ages, and judgm ents incurred, claimed, or sustained whether for death, personal injur y, property dam age, or otherwise, because of or in an y wa y related to the configuration, design, installation, or creation of a security s ystem involving the Product, and the use, sale, distribution, and installation of the Product, including pa yment of any and all attorney’s fees, costs, and expenses incurred as a result of any such events. The purchaser or user should follow the Product installation and operation instructions and test the Product and the entire system at least once each week. For various reasons, including but not lim ited to changes in environm ental conditions, electric, electronic, or electrom agnetic disruptions, and tam pering, the Product m ay not perform as expected. The pur c has er and us er ar e advis ed to tak e all nec es s ar y pr ec auti o ns f or the pr otec tion and s af et y of per s ons and pr oper t y. T his s tatem ent pr ovi des c er tain lega l r igh ts . O ther r ights m a y var y b y s tate or c oun tr y. U nder c er tain c ir c um s tanc es , s om e s tates or c ountr ies m ay not all o w ex c lus ion or lim itation of incidental or consequential dam ages or im plied warranties, so the above exclusions m ay not apply under those circumstances and in those states or countries. Elpas reserves the right to m odif y this statem ent at any tim e, in its sole discretion without notice to any purchaser or user. However, this statem ent shall not be m odified or varied except by Elpas in writing, and Elpas does not authorize any single individual to act on its behalf to m odify or vary this statement. Any questions about this statem ent should be directed to Elpas. Page 6 of 6 V1/June 2015 W.E.E.E. Product Recycling Declaration For information regarding the recycling of this product you must contact the company from which you orignially purchased it. If you are discarding this product and not returning it for repair then you must ensure that it is returned as identified by your supplier. This product is not to be thrown away with everyday waste - Directive 2002/96/EC Waste Electrical and Electronic Equipment.
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