Emerson Liebert Sitescan Web Centralized Monitoring And Control Case Studies

: Emerson Emerson-Liebert-Sitescan-Web-Centralized-Monitoring-And-Control-Case-Studies-680288 emerson-liebert-sitescan-web-centralized-monitoring-and-control-case-studies-680288 emerson pdf

Open the PDF directly: View PDF .
Page Count: 6

Download
Open PDF In Browser	View PDF

A Customer Success
from the Experts in
Business-Critical Continuity™

Background

BayCare
Health System

BayCare Health System operates nine hospitals in the Tampa Bay area.
Like other leading health providers, its doctors and administrators require
access to the latest medical information. An ongoing seven-year project to
convert to electronic medical records, along with industry-wide issues such
as regulatory compliance, patient privacy, digital imaging and growing
clinical reliance on IT, increased BayCare’s demand for computing capacity
and performance.

Case Summary
Location: Tampa, Florida

BayCare Health System is the largest
full-service,community-based
healthcare system in the Tampa Bay
area,with17,000teammembers

Products/Services:
•LiebertSeries610500kVAUPSsystems
•LiebertPPCstageonepowerdistributionsystems
•LiebertFDCstagetwopowerdistributionsystems
•LiebertSTS400Ampautomaticstatictransferswitch
•LiebertDSprecisionairconditioningunits
•LiebertSiteScanweb-basedcriticalmonitoringsystem
Critical Needs:Designandimplementanewdatacentertoefficiently
meet current requirements while scaling to support growth.

and a wide variety of health services.
The organization is a not-for-profit
partnership of three geographically
defined community health alliances:
MortonPlantMeaseHealthCare,St.
Joseph’s-Baptist Health Care, and St.
Anthony’s Health Care. The alliances
represent a diversified, evolving,
integrated delivery system
incorporating a wide spectrum of
inpatient,ambulatory,practice
management and home care
servicesbasedinthegreater
Tampa Bay Region.

Results
Increasedavailablespaceandcapacitytohandleexpectedgrowth
of100serversperyear.
Enhancedsystemavailabilitythroughfullredundancyofpowerand
cooling systems and improved monitoring.
Improvedresourcemanagementandoperatingflexibilitybyenabling
lights-out operation.
Reduced energy use through more efficient room arrangement,
improvedcablemanagementandhot-aisle/cold-aisledesign.

A Customer Success
from the Experts in
Business-Critical Continuity™

The Situation
BayCareHealthSystemwasformedin1997whenits
three hospital groups came together to reduce costs
andsharebestpractices.Itsninehospitalsimproved
efficiencybyconsolidatingandsharingadministrative
departments such as human resources, financial
services, purchasing and information technology.
ThestrategyallowedBayCaretosavemorethan$90
million in its first five years.
That same drive for efficiency led to a seven-year plan
for transitioning to electronic medical records with
the eventual goal of going completely paperless.
It also meant changes in patient care and hospital
operations, including increased reliance on IT systems
forthingssuchasdigitalimaging,bedtracking,
scheduling,pharmacyandlaboratoryoperations,and
food and nutrition management.
“Our technological advances and overall growth were
great for all of our people, our patients, our hospitals
andourbusiness,”statesDougLauterbach,BayCare’s
directorofISImagingServices,“butitpresentedsome
realchallengesforourolddatacenter.”
Theexistingdatacenterwas13yearsoldand
wasbeginningtoshowitsage.Locatedina
21,000-square-foot,single-tenant,two-storyoffice
building,the4,700-square-footdatacentersaton
top of a filled-in swimming pool left over from the
building’sdaysasaphysicaltherapycenter.Itwasn’t
usingahot-aisle/cold-aisledesignsocoolingwas
becominga majorconcern.Thenecessaryadditionof
more and more servers to accommodate BayCare’s
rapid growth further complicated matters, and space

“Our technological advances and overall growth
were great for all of our people, our patients, our
hospitals and our business, but it presented some
real challenges for our old data center.”
Doug Lauterbach, director of IS Imaging Services
BayCare Health System

was shrinking to the point that it was difficult to find
roomforthecablesthatcamewitheachnewpiece
of equipment.
“Simplyput,”saysLauterbach,“itwastimeforanew
datacenter.”

The Solution
The first step was finding a new location. They quickly
determined existing BayCare facilities were not
well-suited to support the new data center and
ultimately selected a large room with thick, poured
concrete walls in what originally was designed as a
shopping mall.
“We wanted a facility with plenty of room to grow,
andwe’resosurewefounditthatwesigneda10-year
lease,”Lauterbachsays.“Wealsowantedabuilding
that could withstand a hurricane, and we couldn’t

A Customer Success
from the Experts in
Business-Critical Continuity™

havegottenamorehardenedbuildingifwehadbuilt
itourselves.”
Afteridentifyingthesite,Lauterbachandhisteam
focused their attention on facility design. They
identifiedfourobjectivesforthenewdatacenter:
•Scalability:InadditiontotheexistingITequipment,
thenewdatacenterhadtobeabletosupportfuture
growth,estimatedat100serversannually.
•Availability:Thedatacenterhadtobedesignedto
support24x7availability.
•Manageability:Improvemanagementbyensuring
remotevisibilityandcontrolofdatacentersystems.
•Efficiency:Implementbestpracticesandnew
technologies to increase energy efficiency and
reduce operating costs.
Lauterbachsaysthoseobjectivesprovidedthefocus
fortheirconversationswithdifferentvendorsabout
equipping the new data center. From the infrastructure
standpointtheofferingsfromEmersonNetworkPower
were the most comprehensive, which was important
to the BayCare team as they wanted to minimize the
partners they had to work with on the project.
“We knew early on that we were going to go with
LiebertprecisioncoolingfromEmersonNetwork
Power,andthereareadvantagestousingasingle
vendorforthepowerandcoolinginfrastructure,”
Lauterbachsays,addingthatEmersonNetwork
Power’sappealwentbeyondthecomprehensive
product catalog.
“We quickly narrowed our selection to Emerson and
oneothercompany.Weresearchedbothcompanies,

“We knew early on that we were going to go with
Liebert precision cooling from Emerson Network
Power, and there are advantages to using a single
vendor for the power and cooling infrastructure.”
Doug Lauterbach, director of IS Imaging Services
BayCare Health System

visitedtheirfacilitiesandtouredtheirfactories,”
hesays.“WewereveryimpressedwiththeLiebert
manufacturing facilities and testing environment.
The factory was organized, clean and logical. To us,
those were indications that Emerson is a disciplined
organization and their people take pride in what they
do.Plus,theydemonstratedahighlevelofcustomer
care. They have a strong customer focus and that gave
usconfidencetheycouldmeetallofourneeds.”
RepresentativesfromEmersonNetworkPowermet
severaltimeswithLauterbachtomapoutanefficient,
flexible,growth-readydatacenterinfrastructure.
They repeatedly mapped watts per square foot via
computationalfluiddynamics(CFD),tweakingthe
inputseachtimetodeterminethebestpossible
placement of precision air conditioners. They settled
ona24-inchraisedfloorwithmultipleprecisionair
conditioningunits,butLauterbachsaystheycontinue

A Customer Success
from the Experts in
Business-Critical Continuity™

torunCFDcalculationseverythreetosixmonths,
incorporating changing data captured from new
thermistors,branchcircuitmonitoringandothertools.
“SeeingEmerson’sCFDdesignaheadoftimewas
important. It made everyone more confident in what
weweredoing,”Lauterbachsays.“ThefirsttimeIsaw
thatCFDmodeling,the‘wow’factorwasthere.It’sa
greattoolfromadesignperspective.”
ThomasGooch,theLiebertRepresentativefrom
ComputerSupportProducts,Inc.,saystheearly
CFDmodelingshowedBayCarearelationshipwith
Emersongoeswellbeyondproducttechnology.
“It shifted our role from product provider to really
workinghand-in-handwiththedesignteam,”Gooch
says. “We all worked together to decide where the
bladeserverswouldgo,wheretheprecisioncooling
units would go, where we needed perforated panels,
and other decisions affecting airflow and cooling
efficiency. It truly was a team approach, and that
waspossiblebecauseofthemodelingwedidin
the beginning.”
Lauterbachaddsthateverydecisionwasmadewith
growthpotential,bestpracticesandBayCare’sspecific
objectivesinmind.Theattentiontodetailshowsin
every inch of the new data center.
BayCare used the same discipline to solve its power
needs.Itchosemultiple500kVALiebertSeries610
UPSsystemsbecauseofthereliability,easeofusethat
comeswiththefrontpaneldesign,andtheabilityto
transfer and manage power as needed.

BayCare used the same discipline to solve its power
needs. It chose multiple 500 kVA Liebert Series 610
UPS systems because of the reliability, ease of use
that comes with the front panel design, and the
ability to transfer and manage power as needed.
Doug Lauterbach, director of IS Imaging Services (pictured)
BayCare Health System

Thenewfacilityhasintegratedlights-outcapability,
allowing remote control of servers from anywhere
in the world. The virtually people-free facility
doesn’t need a command center on the raised
floor,conservingvaluablespace.Italsominimizes
disruptionscausedbyhumanerror,andallows
managers to monitor and control the data center
environmentremotelyusingtoolssuchastheLiebert
iCOM environmental control system.
TheLiebertiCOMcontrolsystemprovidesadvanced
diagnostic and maintenance support for data
centerequipmentandenablesmultipleunitsto
communicate and work together as a system to
precisely control temperature and humidity across

A Customer Success
from the Experts in
Business-Critical Continuity™

a room. The iCOM setup wizard automatically sets
up all the units in a room from a single location so
theefficiencyoftheentirecoolingsystemcanbe
optimized. It can display user menus for active alarms,
eventlog,graphicdata,unitview/statusoverview,
total run hours, various sensors, display setup and
service contacts.
ThedatacenteralsofeaturestheLiebertSiteScan
Webenterprisemonitoring systemintegratedwith
Rackwise—somethingLauterbachinsisteduponin
planning discussions. That made the move to the
new data center and future server additions easier
foreveryoneinvolved.LiebertSiteScanmonitors
and controls virtually every piece of critical support
equipmentinthedatacenter,providingLauterbach
and his team complete real-time information
whenever they need it.
“Beingabletomanagethedatacenterremotelyhas
many advantages for us, not the least of which is
improvingourabilitytomaintaincontinuityduring
hurricanes,”Lauterbachsays.“Ourpeoplehave
families,andtheymayneedtobehomewiththem.
Theymaybetravelinginanotherstate.Theycouldbe
anywhere. With remote monitoring, as long as they
haveanetworkconnection,theystillwillbeableto
monitorthedatacenter.”
Thatmonitoringrangesfrombranchcircuitsinthe
LiebertFDCthatupdateelectricalloaddataevery
second to temperature sensors deep in the racks.
AccordingtoGooch,allthecabinetshavetemperature
sensorsreportingbacktoLiebertSiteScan.Eachsensor

“Liebert SiteScan monitoring also provides cost
savings through preventive maintenance. We
don’t have to wait for it to break before we fix it.”
Doug Lauterbach, director of IS Imaging Services
BayCare Health System

connectstoafive-footcable,allowingthesensortobe
moved up and down the rack for even more detailed
temperaturereadings.“We’reabletoknowthe
temperature anywhere on the rack, and that’s where
wewantthecooling,”Goochsays.“Withthiskindof
detailed monitoring, we only use the cooling systems
when and where they’re needed. That’s a significant
efficiencyimprovementforBayCare.”
“LiebertSiteScanmonitoringalsoprovidescost
savingsthroughpreventivemaintenance,”says
Lauterbach.“Wedon’thavetowaitforittobreak
beforewefixit,”hesays.

A Customer Success
from the Experts in
Business-Critical Continuity™

The Result
BayCare’s new data center went live at the end of
July2007—ontimeandonbudget—andthelast
equipmentmovehappenedinearlyOctober.Thenew
datacentermeetseachofLauterbach’sobjectives
and all of BayCare’s needs as it continues to grow
and service the Tampa Bay region with outstanding
healthcaresupportedbystate-of-the-artITcapabilities.
Lauterbachispleasedwiththenewfacilityandthe
room he suddenly has to expand with his rapidly
growing organization. And he’s not the only one.

recommendations every step of the way, and they
remain involved and engaged now that we’re up and
running.Iwouldn’thavewantedtodoitwithoutthem.”
FormoreinformationonLieberttechnology,visit
www.Liebert.com.

“Priortogoinglive,ourCEOtouredthenewfacility,”
Lauterbachsays.“Hehasbeentalkingaboutitever
since, including during senior management meetings.
Heisthrilledwiththenewdatacenterwe’vebuilt.”
LauterbachcreditstheclosepartnershipwithEmerson
formakingwhatcouldhavebeenadauntingmovea
satisfying experience for everyone involved.
“HavingThomas(Gooch)andtheEmersonNetwork
Powerengineersengagedinmakingsurefroma
design perspective that we did what was needed
nowandgoingforwardwasinvaluable,”hesays.
“Theyhavebeenreviewingourplansandmaking

Emerson Network Power.
ThegloballeaderinenablingBusiness-CriticalContinuity™.

EmersonNetworkPower.com

ACPower

EmbeddedComputing

OutsidePlant

Racks&IntegratedCabinets

Connectivity

EmbeddedPower

PowerSwitching&Control

Services

DCPower

Monitoring

PrecisionCooling

SurgeProtection

Whileeveryprecautionhasbeentakentoensureaccuracyandcompletenessinthisliterature,LiebertCorporationassumesnoresponsibility,anddisclaimsallliabilityfordamages
resultingfromuseofthisinformationorforanyerrorsoromissions.Specificationssubjecttochangewithoutnotice.©2008LiebertCorporation.Allrightsreservedthroughout
theworld.Trademarksorregisteredtrademarksarepropertyoftheirrespectiveowners.®LiebertandtheLiebertlogoareregisteredtrademarksoftheLiebertCorporation.
Business-CriticalContinuity,EmersonNetworkPowerandtheEmersonNetworkPowerlogoaretrademarksandservicemarksofEmersonElectricCo.©2008EmersonElectricCo.
0508CH00009(05/08)



---

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.5
Linearized                      : Yes
Has XFA                         : No
Tagged PDF                      : No
XMP Toolkit                     : Adobe XMP Core 4.2.1-c041 52.342996, 2008/05/07-20:48:00
Modify Date                     : 2011:06:01 15:36:23+08:00
Create Date                     : 2011:06:01 15:36:23+08:00
Metadata Date                   : 2011:06:01 15:36:23+08:00
Format                          : application/pdf
Document ID                     : uuid:89522329-1739-4261-9760-48e9fcecc652
Instance ID                     : uuid:53241a19-c706-4876-b0d2-fb48f9c906e0
Page Layout                     : SinglePage
Page Count                      : 6

EXIF Metadata provided by EXIF.tools