Enforcement Video TRN410 MIC-WRL-TRN-410 User Manual High Fidelity Microphone User Guide

Enforcement Video, LLC (d.b.a. WatchGuard Video) MIC-WRL-TRN-410 High Fidelity Microphone User Guide

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TRN410 User Manual HTML Version

User Manual

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Important Notice

and supporting data are the exclusive property of WatchGuard, Inc. and

may not be copied and/or reproduced without permission.

Software and firmware updates

WatchGuard is committed to the continual testing and improvement of

our software and firmware. As new revisions become available, these

updates will be made available to your agency; fees may apply depending

on your licensing agreement.

Contact information

WatchGuard, Inc.

415 East Exchange Parkway

Allen, Texas 75002

Customer Service: 1-800-605-6734

Customer Service web portal:

https://support.watchguardvideo.com/hc/en-us

Send us your suggestions

Tell us about your experience and how you are using the HiFi

Microphone. We will do our best to accommodate any suggestions you

may have in future revisions.

U.S. customers, call Customer Service or submit a ticket through the

Customer Service web portal. International customers, contact your local

distributor or submit a ticket through the Customer Service web portal.

Trademark notices

All marks, names, and logos mentioned herein are the property of their

respective owners.

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FCC and IC notices

This equipment complies with Part 15 of the FCC rules and Industry

Canada licence-exempt RSS standard(s). This equipment should only be

used with the antenna supplied by WatchGuard. Any changes or

modifications not expressly approved by the manufacturer could void the

user's authority to operate the equipment.

Cet appareil est conforme à la Partie 15 des règlements de la FCC et

Industrie Canada exempts de licence standard RSS. Cet appareil doit être

utilisé uniquement avec l'antenne fournie par WatchGuard. Tout

changement ou modification non expressément approuvée par le

fabricant pourrait annuler l'autorité de l'utilisateur de faire fonctionner

l'appareil.

This device complies with Part 15 of the FCC rules and Industry Canada

licence-exempt RSS standard(s) subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept all interference received, including interference

that may cause undesired operation.

Cet appareil est conforme à la Partie 15 des règlements de la FCC et

Industrie Canada exempts de licence standard RSS soumis aux deux

conditions suivantes:

1. Cet appareil ne peut causer des interférences nuisibles.

2. Cet appareil doit accepter toutes les interférences reçues, y compris les

interférences qui peuvent perturber le fonctionnement.

Under Industry Canada regulations, this radio transmitter may only

operate using an antenna of a type and maximum (or lesser) gain

approved for the transmitter by Industry Canada. To reduce potential

radio interference to other users, the antenna type and its gain should be

so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not

more than that necessary for successful communication.

Conformément à la réglementation d'Industrie Canada, cet émetteur radio

ne peut fonctionner à l'aide d'une antenne d'un type et maximum (ou

moins) Gain approuvé pour l'émetteur par Industrie Canada. Pour réduire

le risque d'interférence avec d'autres utilisateurs, le type d'antenne et

son gain doivent être choisis afin que la puissance isotrope rayonnée

équivalente (PIRE) ne dépasse pas ce qui est nécessaire pour une

communication réussie.

The radio transmitter IC:9073A-TRN410 and the base IC:9073A-CHG410

have been approved by Industry Canada to operate with the antenna

types listed below with the maximum permissible gain and required

antenna impedance for each antenna type indicated. Antenna types not

iii

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included in this list, having a gain greater than the maximum gain

indicated for that type, are strictly prohibited for use with this device.

lAntenna type (radio transmitter): WatchGuard Video part number

WGP01589 unity gain (0dBi), 50 Ohm impedance

lAntenna type (base): WatchGuard Video part number WGP01573 unity

gain (0 dBi), 50 ohm impedance

Cet émetteur radio IC:9073A-TRN410 et la base IC:9073A-CHG410 ont

été approuvés par Industrie Canada pour fonctionner avec les types

d'antennes énumérés ci-dessous avec le gain maximal admissible et

l'impédance d'antenne requise pour chaque type d'antenne indiqué.

Types d'antennes ne figurent pas dans cette liste, ayant un gain

supérieur au gain maximum indiqué pour ce type, sont strictement

interdites pour une utilisation avec cet appareil.

lType d'antenne (émetteur radio): WatchGuard Video part number

WGP01589 unity gain (0dBi), 50 Ohm impedance

lType d'antenne (base): WatchGuard Video part number WGP01573 unity

gain (0 dBi), 50 Ohm impedance

The antennas used for this transmitter must be installed to provide a

separation distance of at least 20 cm from all persons and must not be

co-located or operating in conjunction with any other antenna or

transmitter.

Les antennes pour cet émetteur doivent être installées en assurant une

distance d'au moins 20 cm de toute personne et ne doivent pas être

situées à proximité ni utilisées en conjonction d'autre antenne ou

émetteur.

This device complies with Health Canada’s Safety Code. The installer of

this device should ensure that RF radiation is not emitted in excess of the

Health Canada’s requirement. Information can be obtained at

http://www.hc-sc.gc.ca/ewh-semt/pubs/radiation/radio_guide-

lignes_direct/index-eng.php

Cet appareil est conforme avec Santé Canada Code de sécurité 6. Le

programme d’installation de cet appareil doit s’assurer que les

rayonnements RF n’est pas émis au-delà de l’exigence de Santé Canada.

Les informations peuvent être obtenues: http://www.hc-

sc.gc.ca/ewh-semt/pubs/radiation/radio_guide-lignes_

direct/index-eng.php

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Contents

Introduction 7

Welcome 8

About this Document 8

Related documents and information

For subjects related to the WatchGuard 4RE system that are not covered

by the HiFi Microphone User Guide, see the following documents:

l4RE In-Car DVR Quick Start Guide

l4RE In-Car DVR Installation Poster

l4RE In-Car DVR User Guide

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About the HiFi Microphone

The HiFi Microphone (HiFi Mic) is one of the WatchGuard components for

transmitting audio to the 4RE DVR (digital video recorder) during the

video recording process.

The HiFi Mic consists of two parts:

lBase: The base is the part of the HiFi Mic that is mounted in the vehicle

and physically connects to the DVR and the antenna.

lTransmitter (mic): The mic is the part of the HiFi Mic that you attach to

your apparel or duty belt.

The HiFi Mic performs the following major functions:

lTransmits audio

lSynchronizes the mic and the base so the DVR can record transmitted

audio

lCharges the mic

lTriggers a recorded event

lDisables all mic lights and sounds for Covert mode

lNotifies you when it has a change in its status

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Introduction

Technical specifications

The following table lists the technical specifications for the HiFi Mic:

Operating

voltage

Transmitter: 4.2 VDC

Base: 12 VDC

Frequency 900 MHz (902 – 928 MHz) – 52 channels, digital spread

spectrum

Operating

range

Over 1 mile in open line of sight

Important! Operating

range differs according to

the environment.

Jacks Transmitter: Lapel microphone jack

Base: 8-pin RJ-45 for power, audio out, and trigger out

Battery Capacity: Lithium-ion 4.2 VDC/1200mAh

Charging time: 3 hours

Stand-by time: 25 days

Talk time: 8-12 hours

Note: Performance can

degrade as the battery ages.

Warranty Information

WatchGuard, Inc., in recognition of its responsibility to provide quality

systems, components, and workmanship, warrants each system, part,

and component it manufactures first sold to an end user to be free from

defects in material and workmanship for a period of one-year from the

date of purchase. A defective component that is repaired or replaced

under this limited warranty will be covered for the remainder of the

original warranty period. Where defects in material or workmanship may

occur, the following warranty terms and conditions apply:

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Warranty Information

Warrantor

This warranty is granted by WatchGuard, Inc., 415 East Exchange

Parkway, Allen, TX 75002, Telephone: 1-800-605-6734.

Parties to whom warranty is intended

This warranty extends to the original end user of the equipment only and

is not transferable. Any exceptions must be approved in writing from

WatchGuard, Inc..

Parts and components covered

All parts and components and repair labor of the warranted unit

manufactured and/or installed by WatchGuard, Inc. are covered by this

warranty, except those parts and components excluded below.

Parts and components not covered

The limited warranty excludes normal wear-and-tear items such as

frayed or broken cords, broken connectors, scratched or broken displays

or consumable items such as batteries. WatchGuard, Inc. reserves the

right to charge for damages resulting from abuse, improper installation,

or extraordinary environmental damage (including damages caused by

spilled liquids) to the unit during the warranty period at rates normally

charged for repairing such units not covered under the limited warranty.

In cases where potential charges would be incurred due to said

damages, the agency submitting the system for repairs will be notified.

Altered, damaged, or removed serial numbers results in voiding this

limited warranty. If while under the warranty period, it is determined that

the WatchGuard, Inc. system was internally changed, modified, or repair

attempted, the system warranty will become null and void.

Limited liability

WatchGuard, Inc.’s liability is limited to the repair or replacement of

components found to be defective by WatchGuard, Inc. WatchGuard,

Inc. will not be liable for any direct, indirect, consequential, or incidental

damages arising out of the use of or inability to use the system even if the

unit proved to be defective. WatchGuard, Inc. will not be responsible for

any removal or re-installation cost of the unit or for damages caused by

improper installation.

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Introduction

Remedy

If, within the duration of this warranty, a unit or component covered by

this warranty is returned to WatchGuard, Inc. and proves to be defective

in material or workmanship, WatchGuard, Inc. shall (at its option) repair

or replace any defective components or offer a full refund of the purchase

price. Replacement of a defective component(s) pursuant to this

warranty shall be warranted for the remainder of the warranty period

applicable to the system warranty period.

Shipping

During the first ninety (90) days of the initial warranty period,

WatchGuard, Inc. will provide a prepaid shipping label to return any

defective unit for end users in the continental United States provided

serial numbers are submitted with the request. In such event, contact

WatchGuard, Inc.’s Customer Service Department to request a return

material authorization (RMA) number. Failure to obtain and use a

WatchGuard, Inc. prepaid shipping label in the first ninety days (90) on

the return shipment will result in the end user being responsible for

shipping costs to WatchGuard, Inc. After the first ninety (90) days, the

end user will be responsible for any shipping charges to WatchGuard,

Inc. WatchGuard, Inc. will return ship the product to a customer within

the continental United States by prepaid ground shipping only. Any

expedited shipping costs are the responsibility of the end user.

Customers that are outside the continental United States will be

responsible for all transportation costs both to and from WatchGuard,

Inc.’s factory for warranty service, including without limitation to any

export or import fees, duties, tariffs, or any other related fees that may

be incurred during transportation.

You may also obtain warranty service by contacting your local

WatchGuard, Inc. Authorized Service Center (ASC) for shipping

instructions. A list of local ASCs may be obtained by contacting

WatchGuard, Inc.’s Customer Service Department. Customers will be

responsible for all transportation costs to and from the local ASC for

warranty service.

Extended warranty

Extended warranties may be purchased directly from WatchGuard, Inc.

Any and all extended warranties must be purchased prior to the

expiration of any previous warranty. Failure to purchase an extended

warranty prior to the expiration of the warranty period will require the

covered unit to be physically inspected at the facility of the manufacturer

and any repairs necessary to bring the unit back to full working order

must be performed prior to the issuance of any new warranty. The

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Warranty Information

customer will be responsible for the cost of the inspection (equal to 1

hour of labor) plus the standard costs associated with any required

repairs. Should you have any further questions regarding the

WatchGuard, Inc. limited warranty, please direct them to:

WatchGuard, Inc.

Attn: Customer Service Department

415 East Exchange Parkway

Allen, Texas 75002

1-800-605-6734

https://support.watchguardvideo.com/hc/en-us

www.watchguardvideo.com

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Introduction

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HiFi Microphone

In this section...

lHiFi Microphone (HiFi Mic) overview (page 16)

lUsing the HiFi Mic (page 17)

lBase features (page 18)

lTransmitter features (page 21)

lDisplay icons (page 26)

lSynchronizing the base and the transmitter (page 29)

lCharging the transmitter (page 30)

lUsing two HiFi Mics in the same vehicle (page 31)

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HiFi Microphone

Overview

The WatchGuard HiFi Microphone

(HiFi Mic) consists of two parts:

lBase (page 18)

lTransmitter (mic) (page 21)

The base is mounted inside the

vehicle and holds the mic when you

are not using it. The mic must be

synchronized with the base in order

for the DVR to record audio. This mic

and base pairing allows the DVR to

detect the mic and its audio

transmission. For information on

syncing the mic with the base, see

Synchronizing the Transmitter and

the Base on page 29.

The base is commonly mounted on

the headliner or center console.

During your shift, you can attach the

mic to your apparel using an alligator

clip or to your duty belt using a

longer belt clip. For information

about these and other accessories,

contact your WatchGuard

representative.

For most agencies, microphones are configured to be inactive (on but not

recording) by default. Triggering a recorded event automatically

activates all microphones. For information on triggering a recorded event

from the HiFi Mic, see Talk/Mute slide button on page 22.

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Using the HiFi Microphone

You use the HiFi Mic throughout your shift to help your 4RE DVR collect

quality audio evidence.

Beginning a shift

1. Remove the transmitter (mic) from the base and power it on (see Power

switch on page 25).

2. Verify whether the mic is synchronized with the base in your vehicle (see

Status icons on page 27).

3. If needed, sync the mic with the base (see Synchronizing the

Transmitter and the Base on page 29).

During a shift

4. As needed, trigger a recorded event from the transmitter (mic) (see

Talk/Mute slide button on page 22).

5. As needed, mute the transmitted audio from the mic (see Talk/Mute slide

button on page 22).

6. As needed, change the notification mode of the mic (see Mode button on

page 23).

7. As needed, activate the mic's Covert mode (see Mode button on page

23).

Ending a shift

8. Power off the transmitter (mic) (see Power switch on page 25).

Note: WatchGuard recommends that you power

off the mic before you put it in the base to

charge, but this step is not required.

9. Place the mic in the base to charge (see Charging the Transmitter on

page 30).

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HiFi Microphone

Base

The base is the part of the HiFi Microphone (HiFi Mic) that is mounted in

the vehicle and physically connects to the 4RE DVR and the antenna. The

base:

lSynchronizes with the transmitter (mic) so the DVR can record the audio

the HiFi Mic transmits (see Synchronizing the Transmitter and the Base

on page 29)

lCharges the mic while the mic rests in the base (see Charging the

Transmitter on page 30)

lHolds the mic while you are not using it

Features on the base include:

lStatus LEDs (page 19)

lDVR cable connection (page 20)

lAntenna connection (page 20)

lContacts for charging and syncing with the mic (page 21)

Note: A version of the base exists that only serves as a

charger for the HiFi Mic. This version of the base is not

used in the vehicle. For information about the charge-only

base, contact your WatchGuard representative.

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Status LEDs

The HiFi Mic has status LEDs on both the base

and the transmitter (mic). You can use these

LEDs in conjunction with the icons on the

display to determine the status of the HiFi Mic.

On the base, the status LEDs are on the front,

just under the WatchGuard shield symbol.

The LEDs on the base can help indicate the

status of certain functions of the HiFi Mic:

lSynchronizing: As the base syncs

with the mic, both the red and green

LEDs flash. Once the base and mic are

synced, either the green LED turns on

or the red LED starts flashing,

depending on whether the mic is fully charged or begins to charge. For

information about synchronizing the mic with the base, see

Synchronizing the Transmitter and the Base on page 29.

lCharging: The red LED flashes while the mic is charging. When the

mic's battery is fully charged, the red LED turns off and the green LED

turns on. For information about charging the mic in the base, see

Charging the Transmitter on page 30.

lNormal operation: When the base and mic are on and functioning

normally, but not transmitting audio to be recorded, the green LED is on.

lRecording: When the audio transmitted from the mic is being recorded,

the green LED is on. For information about triggering a recorded event

from the HiFi Mic, see Talk/Mute slide button on page 22.

lMuted: When the mic is muted, the green LED flashes. For information

about muting the HiFi Mic, see Talk/Mute slide button on page 22.

lTurned off: When the mic is turned off and not in the base, the red LED

flashes.

lCovert mode: When the mic is in Covert mode, the LEDs on the base

behave normally. Covert mode does not change the LED behavior on the

base. For information on using the HiFi Mic in Covert mode, see Mode

button on page 23.

lLost connection/out of range: If the base loses connection to or is out

of range of the mic, the red LED flashes until the connection is

reestablished.

For information on the status LEDs on the mic, see Status LEDs on page

24; for information on the icons on the display, see Display on page 26.

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HiFi Microphone

DVR cable connection

The DVR cable connection is on the back of the base. Connect the DVR

system interface cable to this connection point.

Note: WatchGuard recommends that you use a short

cable (3-foot) to connect the HiFi Mic base to the DVR.

Keeping the cable short helps maintain audio quality.

Antenna connection

The antenna connection is on the

back of the base. Connect the

window-mount antenna to this

connection point.

Tip: Finger-tighten the

SMA connector when you

connect the antenna to

the base. Using hand

tools can damage the

connector.

Note: You should only use the 900 MHz antenna that you

received from WatchGuard with the HiFi Mic. Using a

different antenna can compromise wireless performance

and audio quality.

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Contacts for charging and synchronizing

Contacts for charging and

synchronizing

The contacts for charging the

transmitter (mic) and synchronizing

the mic with the base are inside on

the floor of the base. These contacts

physically line up with those on the

bottom of the mic and make it

possible for the base to charge and

sync with the mic.

Note: This graphic shows the base from above, looking

down into it.

Transmitter

The transmitter (mic) is the part of the HiFi Microphone (HiFi Mic) that

you attach to your apparel or duty belt. The mic:

lTransmits audio through the base for the DVR to record

lMutes transmitted audio, as needed (see Talk/Mute slide button on page

22)

lTriggers the DVR to start recording, as needed (see Talk/Mute slide

button on page 22)

lCommunicates its status using the display and the status LEDs (for

information about the icons on the display, see Display on page 26; for

information on the status LEDs, see Status LEDs on page 24)

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HiFi Microphone

Features on the mic include:

lTalk/Mute slide button

(below)

lDisplay (page 26)

lDisplay Backlight button

(page 23)

lMode button (page 23)

lStatus LEDs (page 24)

lPower switch (page 25)

lExternal microphone jack

(page 26)

Talk/Mute slide button

The Talk/Mute slide button is on the front of the transmitter (mic). Once

you have turned the mic on and synchronized it with the base, the

Talk/Mute button has two functions:

lTriggers the DVR to begin a recorded event

If the DVR is not recording, slide the Talk/Mute button down and

release it to trigger the DVR to begin a recorded event.

Note: If a recorded event is triggered on the

DVR by something other than the HiFi Mic, the

mic audio automatically begins transmitting to

the DVR.

The mic indicates that it is transmitting audio using both an icon on the

display (Record icon) and the status LEDs (green LED is on). For

information on the icons on the display, see Display on page 26; for

information on the status LEDs, see Status LEDs on page 24.

Important! You cannot stop a recorded event

using the HiFi Mic. You can only stop a recording,

even one triggered from the HiFi Mic, using the

DVR display.

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Display

lMutes the audio being transmitted to the DVR

If the DVR is recording, slide the Talk/Mute button down and hold it to

mute any audio being transmitted to the DVR; no audio is recorded while

you hold the Talk/Mute button down.

The mic indicates that its audio is muted using both an icon on the

display (Mute icon) and the status LEDs (green LED flashes).

Display

The display is on the top of

the transmitter (mic). The

display shows icons that

indicate the current mic

status (battery, connection,

signal) and mode

(recording/muted, Covert, vibrate/beep/silent). For more information

about the display and its icons, see Display on page 26.

Display backlight button

The Display Backlight button is on the top of the transmitter (mic),

next to the display. When you press this button, the background of the

display lights up, allowing you to see the display icons better, especially

in low-light conditions. When you press the button, the display backlight

turns on for ten seconds.

Mode button

The Mode button is on the left side of the transmitter

(mic), as you look at the front of the mic. The Mode

button has two primary functions:

lChanges the notification mode

The notification mode is one of the ways the mic

lets you know that its status has changed, for

example, the battery is low or it has moved out of

range of the base.

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HiFi Microphone

You can set the notification mode to any one of four options:

oVibrate and beep

oNo notification

oVibrate only

oBeep only

Press the Mode button twice within two seconds to change the

notification mode. (Pressing it once turns the display backlight on.) As

you continue to press the Mode button within two seconds, the

notification mode cycles through the four options.

The mic indicates which mode is active using an icon on the display

(notification icons). For information on the icons on the display, see

Display on page 26.

lActivates (or deactivates) Covert mode

Covert mode disables the status LEDs and audio notifications on the mic

so no light or sound comes from it without your action. In Covert mode,

the display backlight only lights when you press the Display Backlight

button.

Press and hold the Mode button for two seconds to activate (or

deactivate) Covert mode.

The mic indicates whether it is in Covert mode using an icon on the

display (Covert Mode icon). For information on the icons on the display,

see Display on page 26.

Status LEDs

The HiFi Mic has status LEDs on both the base and the transmitter (mic).

You can use these LEDs in conjunction with the icons on the display to

determine the status of the HiFi Mic.

On the mic, the status LEDs are on the front top-right corner. The LEDs

on the mic help indicate the status of certain functions of the HiFi Mic:

lSynchronizing: As the mic syncs with the base, both the red and green

LEDs flash. Once the mic and base are synced, either the green LED

turns on or the red LED starts flashing, depending on whether the mic is

fully charged or begins to charge. For information about synchronizing

the mic with the base, see Synchronizing the Transmitter and the Base on

page 29.

lCharging: The red LED flashes while the mic is charging. When the

mic's battery is fully charged, the red LED turns off and the green LED

turns on. For information about charging the mic in the base, see

Charging the Transmitter on page 30.

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Power switch

lNormal operation: When the mic and base are on and functioning

normally, but not transmitting audio to be recorded, both of the LEDs are

off.

lRecording: When the audio transmitted from the mic is being recorded,

the green LED is on. For information about triggering a recorded event

from the HiFi Mic, see Talk/Mute slide button on page 22.

lMuted: When the mic is muted, the green LED flashes. For information

about muting the HiFi Mic, see Talk/Mute slide button on page 22.

lTurned off: When the mic is turned off and not in the base, both of the

LEDs are off.

lCovert mode: When the mic is in Covert mode, both of the LEDs are off.

For information on using the HiFi Mic in Covert mode, see Mode button on

page 23.

lLost connection/out of range: If the mic loses connection to or is out

of range of the base, the red LED flashes until the connection is

reestablished.

For information on the status LEDs on the base, see Status LEDs on page

19; for information on the icons on the display, see Display on page 26.

Power switch

The Power switch is on the bottom of

the transmitter (mic) between the

contacts for charging and

synchronizing. Slide this switch to

power the mic on or off.

Note: WatchGuard recommends that you power off the

mic before you put it in the base to charge.

Contacts for charging and synchronizing

The contacts for charging the transmitter (mic) and synchronizing the

mic with the base are on the bottom of the mic. These contacts physically

line up with those inside on the floor of the base and make it possible for

the base to charge and sync with the mic.

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HiFi Microphone

External microphone jack

The external microphone jack is on the right side of

the transmitter (mic), as you look at the front of the

mic. If you want to use the optional lapel

microphone available from WatchGuard, you can

connect it to the HiFi Mic using the external

microphone jack.

Open the external microphone jack cover and

connect the lapel microphone cable at this point.

Note: The optional lapel microphone can be

less susceptible to wind noise and help provide better

quality audio. For information about the accessory lapel

microphone that WatchGuard offers, contact your

WatchGuard representative.

Display

The display is on the top of the transmitter (mic). The display shows

icons that indicate the current mic status and mode.

Note: This graphic only shows where on the display the

icons can appear. Some of these icons will never appear

on the display at the same time.

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Status icons

The status icons on the display indicate the battery, connection, and

signal states.

lBattery level: The Battery Level icon is on the top left of the display

and looks like a battery on its side. This icon indicates the charged level of

the transmitter (mic) battery. When the icon shows the battery with all

four bars , the battery is fully charged. When the icon shows less

then four bars, one bar for example , the charge level of the battery

is less than fully charged. (With the battery level icon showing only one

bar, the battery charge is less than 25 percent.)

When the Battery Level icon shows only the outline , the battery

is low; you should place the mic in the base to charge as soon as

possible.

Warning! If the battery outline begins blinking,

the charge level has moved below normal

operational limits; you should place the mic in the

base to charge immediately.

While the mic is charging, the bars in the Battery Level icon cycle on

and off in series.

For information on charging the mic battery, see Charging the

Transmitter on page 30.

lConnection: The Connection icon is on the bottom left of the display,

just under the Battery Level icon, and looks like an antenna. This icon

indicates the state of the connection between the base and the mic. When

the icon shows only the antenna , the mic and the base are synced and

have a fully established connection. When the icon shows the antenna

with blinking diagonal bars across it , the mic and base connection has

weakened.

Caution: When the connection between the mic

and the base weakens, the transmitted audio

quality decreases.

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HiFi Microphone

When the antenna and diagonal bars blink together, the mic and the base

have lost their connection.

Warning! When the mic and the base lose their

connection, no audio is transmitted to the DVR.

lSignal strength: The Signal Strength icon appears just to the right of

the Connection icon and looks like a set of stair-stepped bars. This icon

indicates the strength of the received signal from the base to the mic.

When the icon shows all four stair-stepped bars , the signal is

strong. When the icon shows less than four bars, two bars for example

, the signal is weaker.

Note: A weaker signal can cause lower quality

audio to be transmitted to the DVR.

Mode icons

The mode icons on the display indicate whether the transmitter (mic)

audio is being recorded, which notification mode is active, and whether

Covert mode has been activated.

lRecord: The Record icon appears in the middle of the display, just to the

right of the Signal Strength icon, and looks like an old-fashioned

microphone . The icon indicates that the transmitted audio is being

recorded by the DVR. For more information, see Talk/Mute slide button on

page 22.

lMute: The Mute icon appears in the middle of the display and looks like a

circled Record icon with a slash through it . The icon indicates that

audio is no longer being recorded by the DVR. For more information, see

Talk/Mute slide button on page 22.

lCovert mode: The Covert Mode icon appears in the middle of the

display, just to the left of the notification icons, and looks like a light bulb.

This icon indicates whether Covert mode has been activated. When the

icon shows a darkened light bulb , Covert mode has been activated.

When the icon shows a lit light bulb , Covert mode has been

deactivated. For more information, see Mode button on page 23.

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Synchronizing the Transmitter and the Base

lNotification: The notification icons appear in the top and bottom right

corners of the display. There are two notification icons:

oVibrate: The Vibrate icon appears in the top right corner of the

display and looks like a cell phone with squiggly lines on either side

. The icon indicates that the mic vibrates to show a change in its

status.

oBeep: The Beep icon appears in the bottom right corner of the

display and looks like the side view of a speaker with lines coming out

of it . The icon indicates that the mic beeps to show a change in

its status.

Both notification icons can appear together (the mic vibrates and beeps

to indicate a status change), separately, or not at all (there is no

notification of a status change). For more information, see Mode button

on page 23.

Synchronizing the Transmitter and the

Base

The transmitter (mic) and the base in the vehicle must be synchronized

before the DVR can record the audio that the mic transmits. The pairing

that is created when the mic and the base sync with each other lets them

identify each other's communication. (For information on the mic, see

Transmitter on page 21; for information on the base in the vehicle, see

Base on page 18.)

Mics that stay in the same vehicle from shift to shift remain synchronized

with the base in that vehicle. If you move your mic between vehicles or

take it from a pool of mics inside the agency, then you must sync the mic

with the base in the vehicle before you can use it.

Note: A version of the base exists that only serves as a

charger for the HiFi Microphone (HiFi Mic). This version of

the base is not used in the vehicle. For information about

the charge-only base, contact your WatchGuard

representative.

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HiFi Microphone

The mic and the base in the vehicle sync automatically when you place

the mic in the powered base for a few seconds. To sync the mic with the

base:

1. Power the DVR on and verify it is ready to use.

2. Power the mic on (see Power switch on page 25).

3. Place the mic into the base.

The LEDs on the mic and the base flash and the mic beeps as the pair

syncs.

Note: Once the mic and base are synced, either

the green LEDs turn on (the mic is ready to use)

or the red LEDs start flashing (the mic needs

charging). For information on charging the mic,

see Charging the Transmitter below.

4. Remove the mic from the base and verify their connection on the mic's

display (see Status icons on page 27).

Charging the Transmitter

The battery in the transmitter (mic) must be charged before you can use

the HiFi Microphone (HiFi Mic). The base (either the vehicle base or the

charge-only base) serves as the charger for the mic.

To charge the mic:

1. Power off the mic (see Power switch on page 25).

2. Place the mic in a base.

Note: WatchGuard recommends that you power off the

mic before you put it in the base to charge, but this step

is not required.

If the base is in the vehicle, the base syncs with the mic before the mic

begins to charge. (For more information about syncing the mic and the

base, see Synchronizing the Transmitter and the Base on page 29.) If

the base is a charge-only base, usually used inside your office, the mic

begins charging immediately.

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Charging in a vehicle with the ignition off

Note: The version of the base that serves only as a

charger for the HiFi Mic is not used in the vehicle. For

information about the charge-only base, contact your

WatchGuard representative.

As the mic charges, the red LEDs flash and the bars in the Battery

Level icon on the display cycle in series. When the mic is fully charged,

the green LEDs turn on and the Battery Level icon shows four bars.

After 30 minutes, the mic is approximately 50 percent charged; the mic

is fully charged after three hours.

Note: If you charge your mic in a charge-only base, you

may need to resync the mic with the base in your vehicle

when you want use it again.

Charging in a vehicle with the ignition off

When you shut down your vehicle, the DVR shuts down with it. Because

the HiFi Mic base is connected to the vehicle through the DVR, the base

shuts down as well.

After ten minutes, the base powers back up and begins to charge the

transmitter (mic). The base remains on for four hours to fully charge the

mic, then the base shuts down.

Using Two HiFi Microphones

For the most part, using two HiFi Microphones (HiFi Mics) in a vehicle is

just like using one. If you use two HiFi Mics in the same vehicle, you need

to implement two items to minimize potential interference:

lWhen you install the HiFi Mic antennas, install them horizontally in the

upper right and upper left corners of the windshield, to keep them as far

apart as possible

lIf you are only using one of the transmitters (mics), dock the unused mic

in its vehicle base

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Best Practices and Troubleshooting

In this section...

lBest practices for

oInstalling the HiFi Microphone (HiFi Mic) (page 34)

oUsing the HiFi Mic (page 34)

lTroubleshooting HiFi Mic issues (page 35)

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Best Practices and Troubleshooting

Best Practices

The items in the following sections are considered WatchGuard best

practices.

Note: These best practices are meant to help you have

the best experience possible with your HiFi Microphones

(HiFi Mics). They are not required.

Installation best practices

Keep the following best practices in mind when you install a HiFi Mic in

your vehicle:

lUse a short cable (3-foot) when you connect the HiFi Mic base to the DVR;

keeping the cable short helps maintain audio quality

lUse the 900 MHz antenna that you received from WatchGuard with the

HiFi Mic; using a different antenna can compromise wireless performance

and audio quality

lInstall the antenna horizontally in the upper right corner of the

windshield (as you look out the windshield); this placement helps

minimize potential interference

lIf you use two HiFi Mics in your vehicle, install the antennas horizontally

in the upper right and upper left corners of the windshield to keep them

as far apart as possible; these placements help minimize potential

interference

lFinger-tighten the SMA connector when you connect the antenna to the

base; using hand tools can damage the connector

Usage best practices

Keep the following best practices in mind when you use your HiFi Mic:

lPower off the transmitter (mic) before you put it in the base to charge

lIf you have two HiFi Mics in your vehicle, but you are only using one of the

mics, dock the unused mic in its vehicle base; the unused empty base

can interfere with the HiFi Mic that is being used

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Troubleshooting

If your HiFi Microphone (HiFi Mic) is not functioning properly, refer to the

sections below for possible remedies.

If you have no reception...

lCheck that the power switch on the transmitter (mic) is on (see Power

switch on page 25)

lCheck that the mic battery is charged (see Status icons on page 27)

lCheck the connection between the DVR and the base (see DVR cable

connection on page 20)

lCheck that the mic and the base are synced, have a good connection, and

that the mic has a strong signal from the base (see Status icons on page

27)

Tip: If your HiFi Mic still has no reception after trying all

of the above steps, contact WatchGuard Customer

Service for further help.

If you have poor reception, static, or noise...

lCheck the location of the antenna (see Installation best practices on page

34)

lCheck the antenna connection on the base (see Antenna connection on

page 20)

lCheck that the transmitter (mic) and the base are synced, have a good

connection, and that the mic has a strong signal from the base (see

Status icons on page 27)

lIf you have two HiFi Mics in the vehicle, check whether one of them is

unused and NOT docked in its base (see Using Two HiFi Microphones on

page 31)

Tip: If your HiFi Mic still has poor reception, static, or

noise after trying all of the above steps, contact

WatchGuard Customer Service for further help.

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Best Practices and Troubleshooting

If the transmitter does not respond to or synchronize with

the base...

lCheck that the transmitter (mic) battery is charged (see Status icons on

page 27)

lCheck the connection between the DVR and the base (see DVR cable

connection on page 20)

lCheck that the power switch on the mic is on (see Power switch on page

25), turn it off and back on, then try again to sync the mic and the base

(see Synchronizing the Transmitter and the Base on page 29)

Tip: If your mic still does not respond to or synchronize

with the base after trying all of the above steps, contact

WatchGuard Customer Service for further help.

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Index

activate Covert mode, 24

alert icons, 29

alert mode, 23

antenna

best practices, 34

connecting, 20

icon, 27

backlight, 23

bars, signal strength, 28

base

contacts, 21

mounted, 16

overview, 18

status LEDs, 19

synchronizing with

transmitter, 29

Battery Level icon, 27

Beep icon, 29

beep mode, 23

best practices, 34

antenna, 34

DVR connection, 34

installation, 34

bulb icon, 28

buttons

Display Backlight, 23

Mode, 23

Mute, 22-23

Power switch, 25

record, 22

Talk, 22

charge level, 27

charging

base LEDs, 19

display icon, 27

transmitter, 30

transmitter LEDs, 24

with ignition off, 31

connecting

antenna, 20

DVR, 20

Connection icon, 27

contacts

base, 21

transmitter, 25

Covert mode

activate, 24

base LEDs, 19

display icon, 28

transmitter LEDs, 25

Covert Mode icon, 28

dark bulb icon, 28

deactivate Covert mode, 24

disable lights and sounds,

Display Backlight button, 23

display icons, 26-29

alert, 29

Battery Level, 27

Beep, 29

Connection, 27

Covert Mode, 28

Mute, 28

notification, 29

Record, 28

Signal Strength, 28

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Index

Vibrate, 29

display, overview, 23, 26

dual microphone

configuration, 31

DVR, connecting, 20, 34

external mic jack, 26

icons

alert, 29

antenna, 27

bars, 28

Battery Level, 27

Beep, 29

Connection, 27

Covert Mode, 28

display, 26-29

microphone, 28

mode, 28

Mute, 28

notification, 29

Record, 28

Signal Strength, 28

status, 27

synchronized, 27

transmitting, 28

Vibrate, 29

ignition off, charging with,

jack, external mic, 26

key the mic, 22

lapel mic jack, 26

LCD, 23

LEDs

base, 19

transmitter, 24-25

light, display, 23

lightbulb icon, 28

lost connection

base LEDs, 19

display icon, 27

transmitter LEDs, 25

mic

charging, 30

contacts, 25

does not sync with base,

overview, 21

status LEDs, 24-25

synchronizing with base,

mic jack, 26

microphone icon, 28

Mode button, 23

mode icons, 28

mounted, 16

multiple microphones, 31

Mute button, 22-23

Mute icon, 28

muted

base LEDs, 19

display icon, 28

transmitter LEDs, 25

no mic response, 36

no reception, 35

no synchronization, 36

noise, 35

normal usage, 17

base LEDs, 19

transmitter LEDs, 25

notification icons, 29

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Index

notification mode, 23

out of range

base LEDs, 19

display icon, 27

transmitter LEDs, 25

pairing, 29-30

poor reception, 35

Power switch, 25

recommendations

antenna, 34

DVR connection, 34

installation, 34

record button, 22

Record icon, 28

record stop, 22

recording, 22

base LEDs, 19

display icon, 28

transmitter LEDs, 25

Signal Strength icon, 28

slide button, 22

specifications, 10

static, 35

status icons, 27

status LEDs

base, 19

transmitter, 24-25

stopping a recording, 22

synchronized icon, 27

synchronizing

base contacts, 21

base LEDs, 19

display icon, 27

overview, 29

transmitter contacts, 25

transmitter LEDs, 24

Talk button, 22

technical specifications, 10

transmitter

charging, 30

contacts, 25

overview, 21

status LEDs, 24-25

synchronizing with base,

transmitting

base LEDs, 19

display icon, 28

transmitter LEDs, 25

triggering a recording, 22

turned off

base LEDs, 19

transmitter LEDs, 25

turning on/off, 25

two microphone

configuration, 31

using during shift, 17

vehicle off, charging with, 31

Vibrate icon, 29

vibrate mode, 23

warranty, 10-12

workflow, 17

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Index

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Enforcement Video TRN410 MIC-WRL-TRN-410 User Manual High Fidelity Microphone User Guide

Enforcement Video, LLC (d.b.a. WatchGuard Video) MIC-WRL-TRN-410 High Fidelity Microphone User Guide

User Manual

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