Englands Stove Works 25 Epi Users Manual

25-EPI to the manual f9e3f83f-da0c-4403-a863-17ead7958879

2015-01-24

: Englands-Stove-Works Englands-Stove-Works-25-Epi-Users-Manual-339426 englands-stove-works-25-epi-users-manual-339426 englands-stove-works pdf

Open the PDF directly: View PDF .
Page Count: 49

Download
Open PDF In Browser	View PDF

EVOLUTION PELLET INSERT & INSERT KIT

INSTALLATION & OPERATION MANUAL
MODEL NUMBERS: 25-EPI 55-SHPEPI 55-TRPEPI

Rev. 8/2008

SAFETY NOTICE
Failure to follow these instructions can result in property damage, bodily injury
or even death. For your safety and protection, follow the installation
instructions outlined in this manual. Contact your local building or fire officials
about restrictions and installation inspection requirements (including permits) in
your area.
CAUTION
Please read this entire manual before installation and use of this pellet fuelburning appliance. Keep children, furniture, fixtures and all combustibles away
from any heating appliance.
SAVE THESE INSTRUCTIONS

IMPORTANT: IF YOU HAVE A PROBLEM WITH THIS
UNIT, DO NOT RETURN IT TO THE DEALER. CONTACT
CUSTOMER SERVICE @ 1-800-245-6489
Mobile Home Use:
This freestanding pellet unit is approved for mobile home or
doublewide installation with the outside combustion air hookup. See the “Installation” section of this manual for details
pertaining to mobile home installations. Mobile home
installation must be accordance with the Manufactured Home
and Safety Standard (HUD), CFR 3280, Part 24.
WARNING:
• Use of outside combustion air is mandatory with this unit.
• Do not operate with the hopper open; lid must be shut and
tightly latched during operation.

Note: England’s Stove Works does not recommend using a
pellet stove as your only source of heat.

Retain for your files
Model Number________________________
Date of Purchase_______________________
Date of Manufacture____________________
Serial Number_________________________
* This information can be found on the safety tag attached to the underside of the
hopper lid. Have this information on hand if the phone the factory or your dealer
regarding this product.

Page | 2

TABLE OF CONTENTS
Introduction
•

Introduction...................................4

Specifications
•
•
•

•

Unit Dimensions ...........................5
Heating Specifications ..................6
EPA Compliance...........................6

•

Installation
•
•
•
•
•
•
•
•

Insert Assembly ........................ 7-8
Clearances to Combustibles..........9
Venting Introduction...................10
Venting Guidelines .....................10
Addition Venting Information ....11
Approved Venting Methods
o Full Chimney Reline .......12
Outside Air Hook-Up..................13
Floor Protection ..........................14

Daily Operation
•
•
•
•
•
•
•

Getting Started ............................15
Lighting a Fire....................... 15-16
Control Board Settings................17
Error Codes .................................18
Power Failure ..............................19
Thermostat Installation ...............20
Thermostat Operation .................21

Maintenance
•

•

Daily
o Important Notes ..............22
o Daily Ash Removal.........23
o Cleaning the Burnpot ......24
Bi-Weekly
o Important Notes ..............25
o Baffle Removal ...............26
o Tube Cleaning.................26

Monthly
o Important Notes ..............27
o Exhaust Chamber ............28
o Venting Pipe....................39
Yearly
o Important Notes ..............30
o Exhaust Blower......... 31-32
o Convection Blower .........33
o Hopper Fines...................33
o Checking Gaskets............34

Trouble Shooting Guide
•

Troubleshooting .................... 35-36

Replacing Components
•
•
•
•
•
•
•
•

Auger Motor................................37
Convection Blower .....................38
Combustion Blower ....................38
Vacuum Switch...........................39
Igniter..........................................39
Gaskets........................................40
Finish...........................................40
Glass............................................40
• Control Board..............................41
• Wiring Diagram ..........................42

Optional & Standard Accessories
•
•

Thermostat ..................................43
Log Set ........................................43

Illustrated Parts Detail
•
•

Exploded Parts Diagram .............44
Parts List .....................................45

Warranty
•
•

Warranty Details ................... 46-47
Warranty Reg. Form ............. 48-49

Page | 3

INTRODUCTION
Thank you for purchasing this fine product from England’s Stove
Works!
England’s Stove Works was started, and is still owned by, a family that
believes strongly in a “Do It Yourself” spirit; that’s one reason you
found this product at your favorite “Do It Yourself” stove.
We intentionally design and build our stoves so that any homeowner can
maintain their unit with basic tools and we’re always more than happy to
show you how to do the job as easily and as inexpensively as possible.
However, while remaining simple, our stoves are designed to perform
extremely efficiently, helping deliver more heat from less fuel.
Please look at our vast Help section on our website and call our
Customer Service Department at (800) 245-6489 if you need any help
with your unit. We are nearly always able to help “walk you through”
any installation questions, repairs, problems or other questions that you
may have.
Wishing you years of efficient, quality and “comfy” heating,

EVERYONE AT ENGLAND’S STOVE WORKS
Please Note: While information obtained from our web site and through
our Customer Service line is always free of charge, there will be a
service charge incurred with any “on-site” repairs of maintenance that
we may arrange.

Page | 4

SPECIFICATIONS
Unit Dimensions
• Unit Height (In Fireplace)
o 20.00” [508mm]
• Unit Depth (In Fireplace)
o 9-7/16” [239.7mm]
• Unit Width (In Fireplace)
o 21-3/16” [538.2mm]
• Bottom to Flue Collar
o 7-1/4” [184.2mm]
• Left Side to Flue Collar
o 5-1/2” [139.7mm]
• Unit Width (Outside Fireplace)
o 26.0” [660.4mm]
• Unit Depth (Outside Fireplace)
o 13.0” [330.2mm]
• Surround Height
o 29-1/4” [742.95mm]
• Surround Width
o 40.0” [1016mm]
Minimum Fireplace Dimensions
• Min. Fireplace Width (Front)
o 36.00” [914.4mm]
• Min. Fireplace Width (Rear)
o 22.0” [558.8mm]
• Min. Fireplace Height
o 21.0” [533.4mm]
• Min. Fireplace Depth
o 16.0” [406.4mm]
The minimum fireplace dimensions
listed may not apply to your specific
installation and are for general
reference only. Use the unit
dimensions, along with practical
knowledge of how an insert fits into a
fireplace and connects to the chimney
system, to precisely determine if this
insert will work in your fireplace.
Page | 5

SPECIFICATIONS
Heating Specifications
•
•
•
•
•

Heat Output Range**............................................10,700 BTU/hr – 25,100 BTU/hr
Approximate Pellet Burn Rate** ............................................... 1.6 lb/hr – 3.9 lb/hr
Maximum Burn Time** ..............................................................................40 hours
Approximate Square Footage Heated*** ...................................... 800 - 2000 sq. ft.
Hopper Capacity ....................................................................................... 45 pounds

EPA and Safety Compliance Specifications
•
•
•

EPA Compliance......................................................................................... Certified
Particulate Emissions .......................................................................... 1.43 grams/hr
Efficiency*......................................................................................................... 78%
• Tested To ....................................................... UL 1482, ULC S627, ASTM E 1509

*- This unit was not tested for efficiency; the efficiency shown is a default value normally attained by similar,
certified pellet burning appliances.
** - Heat output, burn rate and maximum burn time are heavily dependent on the type of pellets burned in the stove;
as such, these numbers may vary.
*** - The maximum heating capacity of this unit can vary greatly based on climate, construction style, insulation
and variety of other factors. Use this information in conjunction with a BTU loss calculation for your home to
determine if this unit will be sufficient for your needs.

•
•
•
•

Page | 6

WARNING
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Do not overfire – If any external part starts to glow, you are
overfiring. Reduce feed rate. Overfiring will void your
warranty.
Comply with all minimum clearances to combustibles as
specified. Failure to comply may result in a house fire.
Tested and approved for wood pellets only. Burning any other
fuel will void your warranty.

INSTALLATION
Insert Assembly
• Tools Required
o Electric or battery operated drill with 1/8” drill bit.
o Socket wrench with 1/2”, 5/16” and 1/4” sockets.
• Parts Included In Insert Conversion Kit
o Surround Top Panel
o Surround Left Panel
o Surround Right Panel
o Left Side Panel
o Right Side Panel
o Rear Hopper Cover Plate Assembly
Instruction
1. Begin the insert conversion by loosening and removing the six sheet metal
screws on the rear of the unit which hold the side panels and rear panel to
the stove. These screws can be loosened using a 5/16” socket or open end
wrench.
2. Once these screws are removed, the side panels and back panel of the unit
can be removed and set aside; these panels will not be used on the insert
version of this stove.
3. Next, unlatch the two hopper lid latches near the front of the hopper lid.
Loosen and remove the hopper lid hinge retaining screws on the rear of the
unit; once these screws have been removed, the freestanding hopper lid can
be lifted off of the unit and set aside. This component will not be used on
the insert version of this stove.
4. Locate the Rear Hopper Cover Plate Assembly, which was included in the
insert conversion kit. This part comes preassembled with the rear hopper
cover plate, new hopper lid and hopper lid hinges. It also comes predrilled
for the required fasteners.
5. Lay the Rear Hopper Cover Plate Assembly on the top of the hopper lid; be
certain the assembly is centered on the stove and that all edges line up. Use
the predrilled holes as a drilling template. Without removing the hopper lid
gasket material, use a 1/8” drill bit in an electric or battery powered drill to
drill a hole at every predrilled location of the rear hopper cover plate.
Page | 7

INSTALLATION
Insert Assembly Continued
6. Use the included self-drilling sheet metal screws to screw the Rear Hopper
Cover Plate to the hopper of the stove while carefully holding the lid in
place to be certain in remains centered on the stove. A set of clamps or an
extra set of hands is very useful at this point of the conversion, but not
required.
7. Using a 5/16” socket or open end wrench, remove one of the hopper lid
latches from the original hopper lid. Install this hopper lid latch on the new
hopper lid and check to be certain the hopper lid is closing tightly. If not,
adjust the latch until a proper seal is made.
8. Next, install the insert side panels; these panels install much the same way as
the original side panels. Do not screw the side panels to the stove using the
rear screws at this time.
9. Install the surround side panels, one side at a time, and install the two selftapping sheet metal screws into the pre-drilled holes in the stove body.
These screws should pass through the surround side panel, the insert side
panel and then into the stove body.
10. Next, slide the top surround panel onto the pre-installed sheet metal screws
on the top of the Rear Hopper Cover Plate. Install two ¼” bolts through the
pre-drilled holes on either side of the surround top panel where it meets the
two side panels of the surround.
11. Tighten the 1/4” bolts first, and then, using a 5/16” socket or open end
wrench, tighten the sheet metal screws on the top of the Rear Hopper Cover
Plate.
12. Using a 5/16” socket or open end wrench, remove the two sheet metal
screws which hold the control panel mounting box to the stove body. The
wires which connect the control board to the stove components have been
intentionally long, so that the control board can simply be remounted to the
right surround panel without any additional wiring.
13. Loosen the four bolts that secure the pedestal to the unit. These bolts are
located on the underside of the unit and can be loosened and removed using
a ½” socket on a socket wrench. ONCE THESE BOLTS ARE
LOOSENED AND REMOVED, THE UNIT IS FREE FROM THE
PEDESTAL AND CAN FALL, CAUSING INJURY. BE CAREFUL
WHEN REMOVING THESE BOLTS AND HAVE A HELPER WHEN
LIFTING THE STOVE FROM THE PEDESTAL.
Page | 8

INSTALLATION
Clearances to Combustibles

Unit Clearances to Combustibles
Clearance to Mantle (A)
16 IN.
406.4 MM.

•
•
•

•
•
•
•
•
•
•

Side (B)
6 IN.
152.4 MM.

WARNING
INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT
MANUFACTURER.
HOT! Do not touch! Severe burns or clothing ignition may result.
Glass and other surfaces are hot during operation.

CAUTION
Keep children away.
Supervise children in the same room as this appliance.
Alert children and adults to the hazards of high temperatures.
Do NOT operate with protective barriers open or removed.
Keep clothing, furniture, draperies and other combustibles away.
Installation MUST comply with local, regional, state and national codes and
regulations.
Consult local building, fire officials or authorities having jurisdiction about
restrictions, installation inspection, and permits.
Page | 9

INSTALLATION
Venting Introduction
This pellet stove operates on a negative draft system, which pulls
combustion air through the burn pot and pushes the exhaust air to the vent pipe and
out of the building. This unit must be installed in accordance with the following
detailed descriptions of venting techniques; not installing the stove in accordance
with the details listed here can result in poor stove performance, property damage,
bodily injury or death. England’s Stove Works is not responsible for any damage
incurred due to a poor or unsafe installation.
If questions arise pertaining to the safe installation of the stove, our customer
service line (800-245-6489) is available. Contact your local code official to be
certain your installation meets local and national fire codes and if you’re uncertain
about how to safely install the stove, we recommend contacting a local NFI
certified installer to perform the installation.
Venting Guidelines
• ALWAYS install vent pipe in strict adherence with the instructions and
clearances included with your venting system.
• DO NOT connect this pellet stove to a chimney flue which also serves
another appliance.
• DO NOT install a flue pipe damper or any other restrictive device in the
exhaust venting system of this unit.
• ONLY use chimney liners listed for pellet appliance venting; do not use
galvanized or B-Vent pipe.
• INSTALL a block-off plate in the throat of the fireplace opening.
• SEAL each joint of pellet vent with high temperature silicone (Part # ACRTV3) to prevent smoke spillage into the home.
• AVOID excessive horizontal runs and elbows, as both will reduce the draft
of the venting system and will result in poor stove performance.
• INCLUDE as much vertical pipe as possible to prevent smoke from the unit
from entering your home in the event of a power outage.
• INSPECT your venting system often to be certain it is clear of fly-ash and
other restrictions.
• CLEAN your venting system as detailed in the maintenance section of this
manual.
WARNING: Venting system surfaces get HOT, and can cause burns if
touched. Noncombustible shielding or guards may be required.
Page | 10

INSTALLATION
Additional Venting Information
• The installation of a fireplace insert can be challenging and requires
knowledge of chimney systems that the average homeowner does not have.
Due to this, England’s Stove Works highly recommends having this insert
professionally installed.
• However, if this installation is performed by the homeowner, follow the
guidelines listed below:
• Do not mix and match components from different pipe manufacturers when
assembling your venting system (i.e. Do NOT use venting pipe from one
manufacturer and a termination cap from another).
• A FULL chimney relining is required when installing this stove as an insert.
o For chimneys 15 ft. or shorter, 3 in. pellet liner may be used.
o For chimneys 15 ft. or taller, 4 in. pellet liner must be used.
• For high altitude installations (altitudes greater than 4000 ft.), this insert
must be used with 4” pellet liner only. Using 3” liner will restrict air flow to
the unit at high altitudes and result in poor performance and a dirty burn.
• Outside combustion air must be connected, either by running the outside air
duct down through the ash clean-out of the fireplace, OR by running the
outside air duct to the top of the chimney. More information pertaining to
correct outside air installation can be found in the “Outside Air” section,
page 13.

Page | 11

INSTALLATION
Approved Venting Method: Full Chimney Relining
• Use a chimney liner system specifically
designed for pellet stove use; follow the
guidelines in the previous section regarding
appropriate liner diameter.
• Use the tee supplied by the liner
manufacturer to connect the exhaust outlet
of the stove to the chimney lining system.
• Seal the throat of the fireplace with a sheet
metal block-off plate screwed to the walls
of the fireplace.
• Seal the top of the chimney opening using
the Top Plate provided by the liner
manufacturer (or, for abnormal installations,
fabricate the top plate from sheet metal).
• Use High Temp RTV silicone to seal the top
plate and prevent leaks.
• If the liner system is not a “Twist-Lock”
design, all joints should be secured with
three sheet metal screws.
• Seal all joints in the liner using High Temp
RTV silicone.
• Secure the outside air pipe to the stove using a hose clamp or other mechanical
fastener. The outside air pipe may be run to the top of the chimney system and
terminated (as shown above), or may be run down through the ash dump, in the
case of a masonry fireplace.

Please Note:
Installation diagrams are for reference purposes only and are not drawn to scale, nor
meant to be used as plans for each individual installation. Please follow all venting
system requirements and maintain the required clearances to combustibles.

Page | 12

OUTSIDE AIR HOOK-UP
• The use of outside combustion air is mandatory on the 25-EP Insert.
• The outside air connection pipe protrudes from the lower rear center of the
stove; use the included outside air kit to attach your stove to outside combustion
air. Instructions and all the parts needed to make the outside air connection to
your pellet stove are included with the outside air kit.
• Outside air can be drawn from an outside air system which terminates ath the
top of the chimney opening or down through the ash dump (if your fireplace is
so equipped.) The best choice for outside air connection is the one which uses
the shortest distance or outside air pipe.
• If it is not feasible to use the included outside air hookup kit in your stove
installation, other materials may be used provided the following rules are
followed:
o The pipe used for outside air hookup must be metal, with a minimum
thickness of .0209 in. (25 gauge mild steel) or greater and an inside
diameter of approximately 2.0in.
o All pipe joints and connections should be sealed with pipe clamps or
other mechanical means, to insure a leak free outside air connection.
o Long runs of pipe and excessive elbows for outside air should be
avoided. Due to frictional resistance in pipe, any excessive outside air
piping can result in poor stove performance.
o A screen or other protection device must be fitted over the outside air
termination point to prevent rain, debris and nuisance animals from
entering the piping system.
o Increase the outside air pipe size to 3.0 in. diameter pipe if the outside air
connection is more than 6ft. in length, more than two (2) elbows are used
or if the stove is installed in a basement.
• The outside air connection system should be inspected at least annually to be
certain it is free from blockage.

Caution
NEVER draw outside combustion air from:
• Wall, floor or ceiling cavity
• Enclosed space such as an attic, garage or crawl space.
Page | 13

FLOOR PROTECTION
• The 25-EP requires a non-combustible hearth if the current hearth of the
fireplace does not extend the required distance from the front of stove. Follow
the diagram below to determine if the current fireplace hearth is sufficient.
• If the current fireplace hearth is not large enough to accommodate this insert, a
hearth extension pad (which is designed and sold specifically for this purpose)
can be used. A hearth extension pad should be U.L. listed, or equivalent, and
must only be noncombustible. Since the majority of the radiant heat from this
unit is projected forward, the hearth extension pad only serves to keep ashes
and sparks from landing on combustible flooring near the unit. A hearth rug is
NOT an approved substitute for a proper hearth extension pad.

Required Floor Protection Distance From
Unit
Front ( A )
6 IN.
152.4 MM.

Page | 14

Side ( B )
6 IN.
152.4 MM.

DAILY OPERATION
Getting Started
• Check to see that the hopper is clean and free from foreign materials. Be sure
to connect this unit to a working outlet; we recommend using a surge protector
to help protect the electronic components from damage.
• BEFORE your first fire, dry run your unit (no pellet fuel in the hopper) for
twenty minutes; pressing the “ON” button, with the unit plugged in will initiate
the dry run.
o Once the “ON” button is pressed, you should immediately hear the
exhaust blower start and operate continuously.
o After about three to five minutes, look for the red glow of the igniter in
the igniter port of the burn pot to be certain it is operating normally.
o Hold the hopper lid switch down with your finger and check to see that
the auger is turning. Release the hopper lid switch and be certain that the
auger stops turning. DO NOT PUT YOUR FINGERS IN THE
HOPPER OR NEAR THE ROTATING AUGER.
• After about twenty minutes, the control board should display “E-2” in the two
display windows (More information on Error Codes can be found in the Error
Code section of this manual).
• At this point, the dry run is complete and your pellet heating appliance is ready
for normal operation.
Lighting a Fire
• In order for this stove to operate, the hopper must first be filled with pellet fuel.
Lift the hopper lid using the flush-mount handle and pour the pellet fuel directly
into the hopper.
We recommend using only pellets manufactured by PFI Certified
facilities, since pellets bearing the PFI stamp of approval will be low
in ash and moisture, high in BTU’s, and uniform in size and quality.

Page | 15

• The 25-EP will perform equally well using softwood and hardwood pellets, and
although the ash may differ slightly in appearance or texture, both types of
pellets will burn cleanly and efficiently in this stove.
• The 25-EP is equipped with an automatic pellet ignition system; the only user
input required to light the stove is a simple press of the “On” button.
• Shortly after pressing the “On” button, the letters “S U” will appear in the heat
range and blower speed windows of the control board. This indicates the stove
has entered the start-up sequence and is operating normally.
• The fuel feed rate and combustion air during start-up is determined by the
control board, so the stove may be started on any heat range, although we
recommend starting the stove on Heat Range 5 to help ensure a strong fire is
initiated.
• After approximately fifteen minutes, the fire should be burning brightly and the
“S U” should disappear from the control board. At this point, the stove has
begun normal operation and the display windows on the control board will
remain empty unless the Heat Range or Blower Speed is adjusted.
Daily Operation Notes
• Variation in the flame height is normal, and may be particularly noticeable on
lower heat range settings. Not all wood fuel is uniform in size, which can affect
the way pellets are fed into the burnpot.
• Although the flame height may increase and decrease during operation, the
temperature of the exhaust gas remains relatively constant. Since heat is
exchanged from the exhaust gas and into the room, there is no loss of efficiency
during the periods of high and low flame.

CAUTION
NEVER USE GASOLINE, GASOLINE-TYPE LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID, OR SIMILAR LIQUIDS TO
START OR “FRESHEN UP” A FIRE IN THIS HEATER. KEEP ALL SUCH
LIQUIDS WELL AWAY FROM THE HEATER WHILE IN USE.

Page | 16

CONTROL BOARD SETTINGS
The control board on this stove allows the user to adjust the heat output and
convection blower speed, turn the unit on and off, and test components for function
(more on diagnostic mode later).
• The lower buttons on the control board (Low Fuel Feed, Low Burn Air, and Air
on Temp) are not meant to be adjusted during normal operation of the unit.
These buttons are factory preset and should not be adjusted by the user.
• To energize the unit and initiate a fire, press the “On” button. The LED above
the button should turn green and the control board should display “S U” shortly
after pressing the button.
• To shut the unit down, press the “Off” button. The LED above the button
should turn red and the board should display “S d” shortly after pressing the
button. This initiates the shut down sequence, and the stove will remain in shut
down mode until it has cooled down.
• To increase the heat output of the stove, press the “Up” heat range button. The
number in the heat range display window will increase, signifying that the
control board is now adjusting the heat output to your desired level. The blower
speed will increase the same amount as the heat range because the stove is
designed to operate with the blower speed greater than or equal to the heat
range. Pressing the “Down” arrow will decrease the heat range and blower
speed.
• To increase the blower speed without increasing the heat range, press the “Up”
arrow until the desired blower speed is shown in the display window. Pressing
the “Down” arrow will decrease the blower speed; however the control board
will not let the blower speed be set lower than the heat range.

Page | 17

ERROR CODES
Error codes or “E-Codes” are alphanumeric codes that will appear in the Heat
Range and Blower Speed windows of the Control Board if the unit experiences an
abnormal condition. Error codes are the control board’s way of telling the user that
something isn’t operating correctly within the stove and that the unit should be
carefully inspected before reigniting. See the “Trouble-Shooting Guide” on pages
35-36 for additional information on error codes.
E-0
¾ When this is displayed in the control board windows, typically when
restarting after an “E-Code” shutdown, it means there are currently no
errors and the stove will begin normal operating.
E-1
¾ This error code is not used on this stove. If it displayed in the control
board windows, please contact customer service and they will diagnose
the cause of the false code.
E-2
¾ When this code is displayed in the control board window it indicates a
failure to light. Although the stove may have ignited the pellets, the
control board did not register a high enough temperature to determine the
fire was lit. If a fire was ignited, wait for the unit to cool, clean the
burnpot and restart the unit.
E-3
¾ This error code indicates the preset maximum allowable exhaust
temperature was exceeded. Commonly referred to as “Over-Firing”, the
E-3 code means something in the stove is allowing the fire to get too hot.
E-4
¾ This code is displayed based on a drop in the exhaust temperature. This
code means the fire or “proof of flame” has been lost. It usually results
from the hopper being empty.

If an error code continues to display, if the error
code seems unexplainable, or if you have any
other questions about error codes and what they
mean, please contact Technical Support at
(800)245-6489.
Page | 18

POWER FAILURE
If the power to the unit is interrupted for approximately three minutes or
less, the unit will resume operation when power is restored according to
the following table:

Unit’s State Before Power Loss State When Power Returns
ON

Start-Up

Shut-Down

OFF

¾ If the power is interrupted for more than (approximately) three
minutes, the unit will be “OFF” when power returns.
¾ IMPORTANT – Do NOT open the hopper lid or the door to
the unit during power outage. Open the closest outside door and
a window to reduce the chance of any combustion byproducts
entering the home.
¾ Wait for the power to be restored and then press the “ON”
button to restart the unit, if necessary.

Caution – Shock Hazard
• Press the “Off” button and let the appliance completely cool BEFORE
unplugging the appliance and beginning any maintenance or component
replacement.
• Risk of shock if appliance is not unplugged before service.
Page | 19

THERMOSTAT OPERATION
Thermostat Installation
1. Unplug the unit and remove the back panel of the stove.
2. Locate the thermostat connect block, labeled J18, on the rear of the control
board, near the bottom (See image below and pg. 43 of this manual for a
control board diagram). It will have a small wire “jumper” installed in it
from the factory. This jumper bypasses the thermostat and should be saved.
3. Loosen the two screws using a small slotted “jewelers” screwdriver and
remove the “jumper.”
4. Insert the two thermostat wires in place of the “jumper” and retighten the
screws.
5. Reinstall the back panel and mount the thermostat; the control board
automatically reads the thermostat and your stove is now ready for
thermostat operation.

Connect
thermostat
wires here
(J18)

Page | 20

THERMOSTAT OPERATION
Thermostat Operation Details
• The 25-EP was designed to operate equally well in both manual and
thermostat mode. While using the control board for heating control gives
the user control over the heat output of the stove, the thermostat allows the
stove to “start-up” and “shutdown” independently which will help maintain
your house at a more constant temperature and save pellet fuel.
• The 25-EP can be connected to either a wall thermostat (Part # GU-1E30914) or wireless remote thermostat (Part # AC-3001). Although either
thermostat will operate the stove properly, we highly recommend the
wireless thermostat for the convenience of starting your pellet stove from
anywhere in the house.
• During thermostatic operation, the stove will burn at whatever heat range
and blower speed the control board has been set to.
• When the call for heat is gone (i.e. the room is up to temperature), the stove
will enter the thermostatic shutdown sequence.
• If, during the shutdown period, the call for heat returns, the stove will
complete the shutdown cycle before relighting.
• Remember to locate the thermostat near the stove in a central location;
putting the thermostat in a distant room can cause the stove to overheat the
room it’s located in because the thermostat will only sense the temperature
of the room in which it is installed.
• Although all heat range and blower speed settings are available in thermostat
mode, the two settings specifically designed for thermostat mode are heat
ranges 3 and 8.
o Heat range 3 is intended for thermostat operation under normal
operating conditions.
o Heat range 8 is ideal for thermostat operation in large or poorly
insulated homes.

Page | 21

DAILY MAINTENANCE
Important Notes
• As with any maintenance concerning this unit, be sure the unit is “OFF” and
has completed the Shut-Down cycle BEFORE starting.
• Be aware that metal parts in the firebox can remain HOT long after the fire
has gone out and EVEN after the Shut-Down cycle is complete. Always use
extreme caution when handling potentially hot stove parts, even if you think
they should be cold.
• Ashes should only be removed when the stove has been shutdown and been
allowed to cool thoroughly. Hot embers can remain under ashes long after
the fire has gone out, so always be extra careful when handling any ashes
from this and any stove.
• Store ashes in a metal container with a tight fitting lid, and only place this
container on a non-combustible surface.
• Different pellets will generate varying amounts of ash and burnpot deposits.
Carefully monitor the ash build up in the stove when first operating the unit,
as well as whenever a different brand of pellets is burned.
• While the amount of ash generated by this unit is not excessive compared to
a traditional log-burning woodstove, keeping the unit clean and free of ash is
ESSENTIAL for peak performance and maximum efficiency. Ash build-up
hampers airflow, reduces efficiency, and can cause a smoke back.
• England’s Stove Works ® is not responsible for any damages incurred due
to a poorly maintained and/or dirty stove. This pellet stove is a highly
efficient machine and as such requires sufficient maintenance to keep it
operating at its peak.
Disposal of Ashes – Ashes should be placed in a metal container with a tight
fitting lid. The closed container of ashes should be placed on a noncombustible
floor or on the ground, well away from all combustible materials, pending final
disposal. If the ashes are disposed of by burial in soil or other locally dispersed,
they should be retained in the closed container until all cinders have been
thoroughly cooled.
Page | 22

DAILY MAINTENANCE
Ash Removal and Disposal
• Press the “Off” button and allow the stove to complete the shut-down cycle
and cool completely.
• Grasp the heat exchange cleaning rod located at the middle of the decorative
room air grill and repeatedly pull it in and out until ash stops falling from the
tubes into the firebox. NOTE – The heat exchange tubes are the primary
medium which transfers heat from the fire into the room. Keeping them free
of fly ash is crucial to high efficiency operation of the unit.
• Because of the open design of the firebox, the majority of the ash will
already be in the ash pan. Open the main door of the stove and use an old
paint brush or putty knife to move ash from around the burnpot into the ash
pan below.
• Use a long handled screwdriver or putty knife to remove any deposits left in
the burnpot, being careful to remove them from the burnpot and not allow
them to filter down into the cradle area. Excessive ash build-up in the cradle
can cause poor stove performance (See “Cleaning the Burnpot” pg. 24).
• Turn the ash pan latch counterclockwise until it releases and slide the ash
pan out of the stove.
• Dump the ashes into a metal container as described above and store them on
a non-combustible surface to allow any embers to cool before disposal.
• Slide the ash pan back into the stove; rotate the latch clockwise, making
certain it catches the lip above the ash pan opening. The stove is now ready
to resume normal operation.
• Be certain the ash pan is ALWAYS installed properly in the stove; an airtight seal around the ash pan is crucial for proper operation of the stove.

Page | 23

DAILY MAINTENANCE
Cleaning the Burnpot
Along with removing ashes from the stove, cleaning the burnpot is the other
essential part of daily maintenance that will keep the stove operating at its peak.
Pellets contain varying amounts of impurities and fusible material that will
accumulate in the burnpot over time. Some pellets will contain much higher
amounts of these fusible impurities and extra vigilance may be required to
maintain a clean burnpot. Allowing impurities to build up in the burnpot can
restrict the air-flow to the fire, resulting in a dirty, inefficient burn.
Instructions
• Always allow the stove to finish the shut-down cycle and cool completely
before performing any maintenance inside the firebox.
• Open the main door of the stove and remove the burnpot by lifting the front
edge first and then simultaneously lifting up and out on the rear of the
burnpot. WARNING – The burnpot can remain HOT long after the fire has
gone out, so wear protective gloves whenever handling a potentially hot
burnpot.
• Once the burnpot is out of the stove, use a long handled screwdriver or putty
knife, as previously mentioned, the remove any deposits.
• Be certain all air orifices are clear and unrestricted by fusible ash matter; a
fine tipped screwdriver or scratch awl can be useful in removing stubborn
matter from these orifices.
• Remove any ash material from the bottom of the cradle and brush any ash
from the top of the cradle into the ash pan below. Keeping the top of cradle
free of ash is crucial in allowing the burnpot to make a positive air-tight seal
with the top of the cradle.
• Insert the burnpot back into the cradle using the reverse of the procedure
detailed above.

Page | 24

BIWEEKLY MAINTENANCE
Important Notes
• As with any maintenance concerning this unit, be sure the unit is “OFF” and
has completed the Shut-Down cycle BEFORE starting.
• Be aware that metal parts in the firebox can remain HOT long after the fire
has gone out and EVEN after the Shut-Down cycle is complete. Always use
extreme caution when handling potentially hot stove parts, even if you think
they should be cold.
• Biweekly maintenance should include the steps listed in this section AS
WELL AS the steps listed in the previous “Weekly Maintenance” section.
• Burning some brands of pellets may lead to increased ash build-up behind
the baffle and in the igniter tube. Diligent maintenance in the first year will
help you understand the location of ash build-up as well as the necessary
intervals between cleanings.
• Although not specifically listed in this section, the gaskets and latches on
both the main door and ash pan should always be inspected to ensure a
proper seal is being made. As previously mentioned, an airtight seal at all
stove openings is crucial to proper operation.
• When using a utility type vacuum for ash clean-out during biweekly
maintenance, be certain the vacuum is equipped with a filter capable of
preventing fine ash particles from being blown into the room. Similarly,
always be certain the stove is completely cool and that ALL ashes are cool
before vacuuming.
• Clean-out tees and other low spots in venting systems are areas prone to fly
ash accumulation. Be certain these areas are inspected frequently for
excessive ash accumulation.

Page | 25

BIWEEKLY MAINTENANCE
Baffle Removal
• Using the integral tube cleaner helps to keep the heat exchanger tubes free
from fly ash, however fly ash will still accumulate on the baffle shelf and in
other non-visible areas.
• The firebox baffle is a free floating design, which reduces thermal stresses
on the baffle and makes it easily removable for cleaning.
• Remove the baffle by:
o Grasping the baffle lifting tab in the center of the baffle.
o Tilting the baffle towards the back of the stove.
o Lifting the baffle up and out of its support holes on the firebox shelf.
o Allowing the baffle to slide down to the cradle and then tilting it down
and pulling it out of the stove through the main loading door.
• As soon as the baffle is out of the stove, the area where fly-ash accumulates
on the firebox shelf will be clear.
• The use of a utility vacuum is high recommended because it will prevent flyash from falling through the exhaust holes and into the exhaust chamber.
• BEFORE replacing the baffle into the stove, inspect the heat exchange
tubes for fly ash accumulation and if necessary, use a wire brush to remove
the ash accumulation.
• After removing all fly-ash from behind the baffle, reinsert the baffle into the
stove, using the reverse of the process detailed above. The fit of the baffle
into the stove is intentionally tight; however, excessive force is not
necessary to replace the baffle. If it seems the baffle will not fit without
using excessive force, remove the baffle from the firebox and line it up again
before trying to fit it back into the firebox.

Page | 26

MONTHLY MAINTENANCE
Important Notes
• As with any maintenance concerning this unit, be sure the unit is “OFF” and
has completed the Shut-Down cycle BEFORE starting.
• Be aware that metal parts in the firebox can remain HOT long after the fire
has gone out and EVEN after the Shut-Down cycle is complete. Always use
extreme caution when handling potentially hot stove parts, even if you think
they should be cold.
• Monthly maintenance should include the steps listed in this section AS
WELL AS the steps listed in the “Weekly Maintenance” and “Biweekly
Maintenance” sections.
• Intervals between monthly cleanings will depend on the duration that stove
is burning on a daily basis. A stove which is operated continuously will
need more frequent monthly cleanings than a stove which is used
periodically as supplemental heat.
• A good rule of thumb for monthly maintenance is that it should be done each
time an entire ton of pellets is burned, OR once per month, whichever comes
first.
• If excess ash accumulation is found in the exhaust chamber or venting
system during monthly maintenance, the interval between cleanings should
be reduced to eliminate the possibility of poor stove performance due to ash
accumulation.

Page | 27

MONTHLY MAINTENANCE
Exhaust Chamber Cleaning
The exhaust chamber of the stove was intentionally designed as an ash
accumulation area. Allowing ash to accumulate here prevents excess ash build-up
in the combustion blower and the venting system. Similarly, the exhaust chamber
is easily accessible via the two exhaust chamber clean-out ports located in the
firebox.
Instructions
• Only clean the exhaust chamber AFTER cleaning the firebox shelf and heat
exchanger tubes because cleaning them will deposit ash into the exhaust
chamber.
• Using a 5/16” socket wrench, remove the two screws which hold each of the
clean-out covers in place. The cleanout covers are located on the back wall
of the firebox, near the bottom.
• Remove the cleanout covers from the firebox and BEFORE vacuuming the
chamber out, observe the type and quantity of ash build-up. The ash
deposited in the exhaust chamber should be light, fluffy, grey or white in
color and should be no higher than half way up the clean-out port.
o If the ash is dark brown or black, it is generally evidence of
incompletely pellet combustion.
o Do NOT allow the ash to accumulate higher than about half way up
the cleanout port; significant ash accumulation in this area can
“choke” the combustion blower and cause poor stove performance.
• Using a utility type vacuum cleaner, as previously mentioned in this manual,
vacuum the fly ash out of the exhaust chamber. A short piece of hose can be
attached to the end of the utility vacuum line and can be useful in reaching
the ash which accumulates between the clean-out ports.
• Once all ash has been removed from the exhaust chamber, reinstall the
cleanout port covers using the screws previously removed.
• Be certain to tighten the screws down to sufficiently seal the cleanout port
covers, but do not over-tighten them as it possible to damage the screw.
Page | 28

• MONTHLY MAINTENANCE
Venting Pipe Cleaning
• Low spots and direction changes in the venting system (such as tee’s and
elbows) are areas for potential fly-ash accumulation. INSPECT these areas
diligently to keep the venting system in safe operating condition.
• Depending on the specific type of venting system your stove is connected to,
it may be possible to remove the clean-out tee cover and simply run a pipe
brush up the pipe to remove any fly-ash accumulation. Brushes specifically
made for cleaning pellet pipe are available at the retailer where you bought
this stove, as well as at most hearth product dealers.
• Horizontal runs of pipe, such as from the exhaust connection on the stove to
transition to vertical, will accumulate fly ash and should be inspected
carefully and brushed clean.
• Check the termination cap to be certain is not clogged or restricted by any
fly-ash accumulation.
• After thoroughly cleaning the venting system, reseal any disassembled
seams with high temperature silicone (Part # AC-RTV3) if applicable to
your venting system.
• Inspect seams that were not disassembled to be certain a smoke-tight seal is
still being made.
• After prolonged use, leaks in the venting system can usually be found by
searching for fly-ash deposits on the outside of the pipe. Carefully check for
leaks in the venting system and seal them accordingly.
• Although most pellet venting systems are designed to last a lifetime, pellet
fly-ash can be corrosive under certain conditions. When cleaning your
venting system, examine the pipe carefully for any signs of deterioration and
replace sections that show excessive wear. It is unlikely that this will ever
be a concern, but maintaining your venting system in safe operating
condition is crucial to safe stove operation.

Page | 29

• YEARLY MAINTENANCE
Important Notes
• As with any maintenance concerning this unit, be sure the unit is “OFF” and
has completed the Shut-Down cycle BEFORE starting.
• Be aware that metal parts in the firebox can remain HOT long after the fire
has gone out and EVEN after the Shut-Down cycle is complete. Always use
extreme caution when handling potentially hot stove parts, even if you think
they should be cold.
• Yearly (or end of season) maintenance should include the steps listed in this
section AS WELL AS the steps listed in the “Weekly Maintenance” and
“Biweekly Maintenance” sections.
• Yearly maintenance should be performed at the end of the burning season.
Leaving ash and other build-up in the stove during the non-heating months
can lead to premature metal degradation in the stove and venting system.
Using extra attention to detail and being certain to be very thorough in the
end of season cleaning will help increase the operating life of the stove and
venting system.

•

YEARLY MAINTENANCE
Exhaust Blower Cleaning
Although the exhaust blower and blower housing were designed to minimize ash
build, some fly-ash will still accumulate there throughout the burning season. The
amount and type of ash will depend on the type of pellets and venting system, but
generally this accumulation will be mild. If, when cleaning the exhaust blower, a
large accumulation of fly-ash is found, cleaning the exhaust blower and housing
should be performed monthly or bimonthly to prevent this excess buildup.
Instructions
• Before beginning the exhaust blower cleaning procedure, be certain the unit
is unplugged and thoroughly cooled down.
• In order to access the combustion blower, the unit will have to be at least
partially removed from the fireplace opening (or alternatively, the surround
kit and side panels can be removed to access the blower).
• Disconnect the venting system from the exhaust blower just enough that you
will be able to remove the exhaust blower from the stove.
• Unplug the two wires which connect the stove wiring harness to the exhaust
blower using the quick connect plugs.
• Loosen and remove the 5/16” screw, on the top of the exhaust blower output
connection, which holds the thermal sensor to the exhaust blower.
• Loosen the five (5) 5/16” self-drilling screws which hold the exhaust blower
to the exhaust blower tube. The lower screws are most easily accessed
through the circular cutouts in the stove body. A 12” socket extension will
likely be necessary to reach all of the screws.
• Lift the exhaust blower up and out of the stove. The gasket which seals the
exhaust blower to the exhaust blower tube is fragile, so take extra care when
removing the blower. Even when being careful though, it is easy to tear this
fragile gasket, and since an airtight seal is crucial here, it is best to replace
this gasket (Part Number – PU-CBG) every time the exhaust blower is
removed.

Page | 31

• With the exhaust blower removed, use a utility vacuum to remove any ash
accumulation in the exhaust blower tube.
• Use a soft paint brush and carefully remove any ash accumulation from the
inside of the exhaust blower and from the exhaust blower fan blade.
• Inspect the exhaust blower motor for dust accumulation and carefully
remove it, ensuring that all air cooling holes into the motor are open and free
of dust deposits.
• Install the blower and side panel in the reverse order as described above.
Remember to check the condition of the exhaust blower gasket AND
remember to reconnect the thermal sensor to the top of the exhaust blower
outlet before reinstalling the side panel.

Page | 32

• YEARLY MAINTENANCE
Convection Blower Cleaning
Since the convection blower does not handle any by-products of combustion, it
does not require serious cleaning like the exhaust blower. However, dust from the
home and other debris in the air can accumulate on the blades of the convection
blower. The convection blower is located on the side of the opposite the
combustion blower, and while the insert is pulled out of the fireplace, the
convection blower should be visually inspected for any dust build-up. Any dust
that has built up on the fan blades can usually be easily removed with a vacuum or
a soft paint brush. As always, be certain the stove is cool and unplugged before
servicing any components within the unit.
Cleaning Pellet Fines from the Hopper and Auger
Depending on the type and quality of pellets burned in the stove, some
accumulation of pellet fines and dust is possible in the hopper. The lowest part of
the auger, near the back of the stove, is where most fines will accumulate. With
the stove off and unplugged, use a utility vacuum to remove the fines from the
auger tube. If the fines cannot be removed from the top of the hopper:
• In order to access the combustion blower, the unit will have to be at least
partially removed from the fireplace opening (or alternatively, the surround
kit and side panels can be removed to access the blower).
• Using a 3/16” allen wrench, loosen the set screw on either side of the auger
mounting collar.
• With a utility vacuum in hand, let the auger assembly slide out of the auger
tube just enough so that the vacuum can be used to remove any fines from
this area.
• Reinstall the auger assembly and tighten the two set screws; reinstall the
back panel and the two side panels, being certain to tighten the six (6)
retaining screws on the rear of the stove.

Page | 33

• YEARLY MAINTENANCE
Checking Gaskets
An airtight seal at the door openings and hopper lid opening is crucial to proper
stove performance. Any air leaks at this areas can not only cause a dirty,
inefficient burn but can also pose a serious safety threat. Because of this, gaskets
should always be maintained in good condition. Gasket tightness can be checked
using the “dollar-bill” method:
∗ Place a dollar bill between the gasket and the stove body.
∗ Tighten the latching mechanism down and attempt to pull the dollar bill out.
If the dollar bill slides out easily, the gasket needs to be replaced. This test
should be repeated around the entire gasket perimeter, as gaskets will
sometimes seal tightly on one side, but be worn and seal poorly on another
side.
∗ Perform this test around the entire perimeter of the door, hopper lid and ash
pan. If any area fails the test, the entire gasket should be replaced. The part
number appropriate to the gasket being replaced can be found in the
“Illustrated Parts” section of this manual.
∗ Gaskets should only be replaced with equivalent fiberglass gaskets
purchased from England’s Stove Works ® specifically for this unit.
Instructions for gasket removal and replacement will accompany the gasket
kit ordered and can also be found in the instructional DVD accompanying
this manual in the stove.

Page | 34

TroubleShooting Guide
WARNING: To avoid ELECTRICAL SHOCK always disconnect the unit from the power source BEFORE
attemping any repair. If this guide does not correct the problem, call your local dealer or Technical
Support at 1‐800‐245‐6489.
Problem
Auger not turning
Smoke smell or dust in
house

Room blower not operating

Cause
1. Bad auger motor.
2. Foreign matter jamming
auger.
3. Vacuum sensor.
1. Improper exhaust connection.

1. Loose thermal sensor.
2. Blower speed set higher than
heat range, causing stove to cool
and blower to cycle.
3. Loose connection.

Exhaust blower not
operating
Lazy Fire
Blown Fuse

1. Loose connection.
2. Bad blower.
3. Bad vacuum sensor.
1. Bad exhaust blower.
2. Excessive pellet moisture.
3. Excessive ash build‐up.
4. Low quality pellets.
1. Power surge.
2. Exposed wire.

High Pellet Consumption

Solution
1. Replace auger motor.
2. Remove pellets and object.
3. Check exhaust blower.
1. Check exhaust connections for
leaks, especially the exhaust
blower connect. Seal leaks with
silicone, aluminum tape or a hose
clamp.
1. Tighten connection on sensor.
2. Lower blower speed.

3. Check control board
connection.
1. Check control board
connection.
2. Replace blower.
3. Replace vacuum sensor.
1. Inspect and replace blower.
2. Keep pellets dry.
3. Thoroughly clean unit.
3. Use only PFI premium pellets.
1. Replace fuse; use surge
protector.
2. Check for exposed or frayed
wire and loose connections.

3. Electrical component shorting. 3. Check motors and blowers for
obstructions or short circuits.
1. Low quality or non‐uniformly
sized pellets.

1. Use premium pellets or try
another pellet brand.

Squeaking Noise

1. Obstruction in auger tube.

1. Check auger tube for foreign
objects.

2. Blower Noise.
1. Foreign material in blower.

2. Remove and oil blower.
1. Check both blowers for
material.
2. Check set screw for tightness.
1. Contact Technical Support.

Pinging or Rattling Noise
2. Loose exhaust fan set screw.
"E‐1" Code On Control Board 1. Vacuum bypass chip missing.

Page | 35

Unit Shuts Down in 15‐20
minutes with an "E‐2" code
on control board.

1. Loose thermal sensor.

1. Check both sides of thermal
sensor connection (exhaust
blower and control board).

2. Control board settings.

2. Start stove on minimum Heat
Range 5 to ensure a good fire is
started.

3. Failure to light pellets.

3. Check igniter for buildup or
failure.

"E‐3" Code on Control Board 1. Convection blower failure
(Overfire)

2. Partially blocked flue.
2. Check flue for obstructions.
3. Using fuel other than premium 3. Use ONLY premium wood
wood pellets.
pellets in this stove.

"E‐4" Code on Control Board 1. The hopper is empty.
(Proof of flame lost)
2. The hopper lid was left open
too long during refueling.

1. Refill the hopper with pellets
and restart the stove.
2. Keep the hopper lid open for
the shortest interval possible
when refueling. The safety switch
stops the auger when the hopper
lid is open.

3. Component failure.

3. An auger motor failure or
combustion motor failure can
sometimes results in an "E‐4"
code.

4. Blower speed is set too high,
cooling firebox too rapidly.

4. Operate the stove with the
blower speed and heat range at
the same value.

Notes:

1. Check convection blower for
proper function, replace if
necessary.

1. Whenever instructed to check/replace the vacuum sensor, also check for loose or cracked vacuum
hose. Also, be certain the vacuum measurement port in the firebox is kept clean.
2. To restart and clear an error code displayed on the control board, push the "ON" button and the
unit should reset the error and restart.
3. If you are uncertain about the meaning of an error code or have any questions at all, PLEASE
contact technical support at (800)245‐6489

Page | 36

REPLACING COMPONENTS
Auger Motor
1. Before beginning any component replacement, be certain the unit is unplugged and
thoroughly cooled down. Also, make sure the hopper is empty before attempted to
remove or replace the auger motor assembly.
2. Remove the insert from the fireplace far enough to grant access to the auger motor at the
rear, center of the unit.
3. Locate the auger motor assembly at the rear of the stove and begin by loosening the two
allen set screws on either side of the cast iron auger motor coupler.
4. Slide the auger assembly out of the tube enough that the allen set screw, which holds the
auger to the steel auger coupler, can be accessed. Loosen this set screw until the auger is
free from the auger motor assembly.
5. Next, remove the four screws which hold the cast iron auger motor coupler to the auger
motor, using a 5/16” wrench. Slide the cast iron auger motor coupler and the steel spacer
plate off of the auger motor.
6. Loosen the allen set screw which holds the steel auger coupler to the auger motor output
shaft and remove the steel auger coupler as well as the rubber vibration dampener.
7. Reinstall the parts in reverse order on the new auger motor, being careful not to overtighten the bolts which hold the cast iron auger coupler to the auger motor.

Page | 37

REPLACING COMPONENTS
Convection Blower

Combustion Blower

1. Before beginning any component
replacement, be certain the unit is
unplugged and thoroughly cooled
down.

2. In order to access the combustion
blower, the unit will have to be at
least partially removed from the
fireplace opening (or alternatively,
the surround kit and side panels can
be removed to access the blower).

2. Remove the unit from the fireplace.

3. Detach the convection blower from
the wiring harness before loosening
the four screws which secure it to the
convection shroud of the stove.
4. After loosening and remove the four
screws which hold the blower to
stove, remove the blower from the
stove.
5. Installation of the new blower is
performed exhaust in reverse of
removal; remember to reconnect the
new blower to the wiring harness. .

Page | 38

3. Disconnect the venting system from
the exhaust blower, and disconnect
the exhaust blower from the stove
wiring harness. Loosen and remove
the thermal sensor screw on the top
of the exhaust blower outlet using a
5/16” wrench.
4. Loosen and remove all five screws
which hold the exhaust blower to the
exhaust blower tube. Once the
screws have been removed the
blower can be lifted up and out of the
stove.
5. Reinstallation is the exact opposite
of the steps above; however be
certain to check the condition of the
exhaust blower gasket and replace if
necessary.

REPLACING COMPONENTS
Vacuum Switch

Igniter

1. Before beginning any component
replacement, be certain the unit is
unplugged and thoroughly cooled
down.

2. Remove the right side panel and the
back panel as previously detailed.

3. Locate the vacuum sensor as shown
in the diagram below.

3. Locate the igniter as shown in the
diagram below.

4. Disconnect the stove wiring harness
and vacuum hose from the vacuum
sensor, taking note of where
connections were made.

4. Disconnect the igniter wiring from
the control board and use a 5/16”
wrench to remove the igniter
retaining screw.

5. Remove the two screws which hole
the vacuum sensor to the vacuum
sensor bracket using a 5/16” wrench.

5. Loosen the allen set and remove the
old igniter cartridge.

6. Installation is the reverse of removal;
be absolutely certain the wires and
vacuum house are connected
according to the wiring diagram in
this manual.

6. Install the new igniter in the igniter
tube, retighten the set screw and
reinstall the assembly into the stove.
Be certain to reconnect the new
igniter wires to the circuit board
before reassembly.
Page | 39

REPLACING COMPONENTS
IMPROPER GASKET MAINTENANCE, INCLUDING FAILURE TO REPLACE
GASKETS, CAN CAUSE AIR LEAKS RESULTING IN SMOKE-BACKS.
Gaskets
1. Door
o This unit comes with a 1/2” rope gasket around the door that should be replaced at
least every two years. To replace the door gasket (Part # PU-DGK), the old gasket
must first be removed entirely — prior to adding the new adhesive, you may have
to scrape the old cement from the door channel. Once the cement and gasket have
been added, the door should be closed and latched for twenty-four hours to allow
the cement to harden.
2. Window
o If you are replacing the window gasket (Part # PU-GGK), the new gasket will
already have adhesive on one side. Remove the paper on the adhesive side and
place the gasket around the outside edge of the glass, centered over the edge.
Fold the gasket edges over on the glass, forming a “U” shape.
3. Combustion Blower
o The Combustion Blower Gasket (Part # PU-CBG) should be inspected whenever
you remove or clean the Combustion Blower and replaced if necessary.
Finish
This new unit has been painted with High-Temperature Paint that should retain its
original look for years. If the unit should get wet and rust spots appear, the spots can be sanded
with fine steel wool and repainted. It is crucial that only High-Temperature Spray Paint is used
(Part # AC-MBSP), as others may not adhere to the surface or withstand the high temperatures.
Similarly, some brands of paint will not adhere to different brands of paint, so we highly
recommend using our proprietary High-Temperature Spray Paint.
Glass
This unit has a three piece ceramic glass set (Part No. AC-G40 [Center Glass] & Part No.
AC-G41 [Side Glass]) in the viewing door. Self adhesive window gasket is always included
with replacement windows purchased directly from England’s Stove Works. Surface scratches
are acceptable, but if this glass becomes cracked in any area, the unit should be shut down and
the window replaced with ceramic glass bought from England’s Stove Works. Never replace
ceramic glass with tempered or any other type of glass.

Page | 40

REPLACING COMPONENTS
Control Board
The Control Board (Part # EP-CB08) is a digital read-out board. This board offers a wide
variety of settings to operate the unit. This part can be removed from the unit by loosening the
two outside screws and pulling the board back to the inside of the stove. The rear access panel
should be removed prior to removing the control board. A 6-amp “quick-blow” fuse is used on
this Control Board.
NOTE: The bottom three control buttons are preset at the factory and are not user adjustable.
See the “Daily Operation” section on pages 14-18 of the manual for more instructions
on Control Board settings.

Low Burn:
Medium Low:
Medium High:
High Burn:

Recommended Heat Ranges:
Heat Range setting: 1
Room Air Blower setting:
Heat Range setting: 2 – 3
Room Air Blower setting:
Heat Range setting: 4 – 8
Room Air Blower setting:
Heat Range setting: 9
Room Air Blower setting:

1
*
*
9

* NOTE: Blower Speed will automatically be adjusted to the desired Heat Range that you
select.

Page | 41

WIRING DIAGRAM

PU-CBEP
Control Board Diagram

OPTIONAL ACCESSORIES
Wall Thermostat (GU-1E30-914)
Installing this wall thermostat allows the 25-EP to operate on the same
principle as a furnace: The stove will shut-down and relight as the call for heat
comes and goes. This will maintain the house at a more constant temperature,
while conserving pellets.

Remote Thermostat (AC-3001)
The remote thermostat for the 25-EP takes the convenience of thermostat
operation one step further by allowing temperature adjustments from anywhere in
the home. The remote thermostat allows precise temperature control from
wherever you desire and only requires six (6) AA batteries to operate.

STANDARD ACCESSORIES
Ceramic Log Set (PU-LSEP)
A unique feature of the 25-EP is the ceramic log set which is included with
every stove. The ceramic log set dresses up the firebox interior and gives a feeling
of a wood fire. The log set does not require any maintenance, other than the
periodic removal of fly-ash, which can be accomplished with the same utility
vacuum used for general cleaning of the unit.
The log set retains heat long after the fire has gone out so it should always
be handled with fire resistance gloves to prevent injury. The log set simply rests
on top of the cradle, so removing the set is accomplished by carefully lifting the
log set up and out of the stove. The log set is somewhat fragile and care should be
taken not to drop it or strike it with any objects; however, the log set is made from
a special ceramic material and should last a long time. The abrasive nature of a
pellet fire and the frequency of which the log set must be handled make it highly
susceptible to damage; therefore, England’s Stove Works© extends no warranty
applicable to the log set.

Page | 43

ILLUSTRATED PARTS DIAGRAM

Auger Motor Assembly

Page | 44

Steel Door Assembly

REPLACEMENT PARTS LIST
Part Number

Part Description

Diagram #

Hopper Lid Gasket
Door Gasket
Three Piece Window Gasket Kit
Exhaust Blower Gasket
Ash Pan Gasket
Cradle Mating Gasket

1
2
3
4
5
6

Igniter Cartridge Heater
Exhaust Blower
Room Air Blower
Hopper Lid Switch
.05" of WC Vacuum Switch
2 RPM Auger Motor
Control Board

7
8
9
10
11
12
13

CA‐AMPP

Cast Iron Auger Motor Collar

CA‐AC
IP‐25EP
PU‐ECCEP
PU‐BPCEP
PU‐BPEP
CA‐40
PU‐AFEP
AC‐GSEP
PU‐SKEP
PU‐SPSEP
PU‐ITEP
PU‐APEP

Steel Auger Coupler
Firebox Baffle
Exhaust Cleanout Covers
Cradle
Burnpot
Steel Door
Steel Auger
Glass Support Brackets
Insert Surround Kit
Insert Side Panel Set
Insert Top and Rear Cover Plate
Ash Pan

15
16
17
18
19
20
21
22
23
24
25
26

AC‐G40
AC‐G41

Three Piece Glass ‐ Center
Three Piece Glass ‐ Side

27
28

CU‐RG
AC‐CFBEP
AC‐LSEP
PU‐VH
PU‐62‐40‐151‐3
AC‐SHN
AC‐SH
PU‐EDIC

Rubber Auger Motor Bushing
Fiberboard
Log Set
High Temp. Vacuum Hose
Hopper Lid Latch
Nickel Spring Handle
Brass Spring Handle
Exhaust Tube Insulation Wrap

29
30
Not Shown
Not Shown
31
Not Shown
Not Shown
Not Shown

Gaskets
AC‐HLG
AC‐DGKEP
AC‐GGK
PU‐CBG
AC‐GGK
PU‐CGEP

Electrical Components
PU‐CHA
PU‐076002B
PU‐4C442
AC‐HLS
CU‐VS
CU‐047042
PU‐CBEP

Cast Iron
Steel

Glass
Misc

Page | 45

LIMITED FIVE (5) YEAR WARRANTY
From the date of purchase to the original owner
The manufacturer extends the following warranties:
Five Year Period:
1. Carbon steel and welded seams in the firebox are covered for five (5) years
against splitting.
2. The steel door and hinges are covered for five (5) years against cracking.
One Year Period:
1. Component parts such as the hopper, auger, burn-pot, baffle plate, auger
shaft and fasteners are covered for one (1) year against cracking, breakage
and welded seam separation.
2. Electrical components, accessory items, glass and the painted surface of the
stove are covered for one (1) year from the date of purchase.
Conditions and Exclusions
1. Damage resulting from over-firing will void your warranty.
2. This warranty does not apply if damage occurs because of an accident,
improper handling, improper installation, improper operation, abuse or
unauthorized repair made or attempted to be made.
3. The manufacturer is not liable for indirect, incidental, or consequential
damages in connection with the product including any cost or expense,
providing substitute equipment or service during periods of malfunction or
non-use.*
4. All liability for any consequential damage for breach of any written or
implied warranty is disclaimed and excluded.
5. Due to the abrasive nature of a pellet fire and the frequency of which the log
set must be handled, England’s Stove Works© extends no warranty to the
log set.
∗

Some states do not allow the exclusion of limitations of incidental or consequential damages, so the above may not apply to you.

Page | 46

Procedure
Purchaser must give notice of claim of defect within the warranty period and
pay transportation to and from a service center designated by the manufacturer.
The deal from which the unit was purchases or the factory, at our option, will
perform the warranty service.
Other Rights
This warranty gives you specific legal rights; you may also have other rights,
which may vary from state to state.
Please Note: This warranty is null and void if the attached warranty registration AND
a copy of the sales receipt is not returned within thirty (30) days from the date of
purchase.

Warranty is not transferable.

Page | 47

WARRANTY REGISTRATION for England’s Stove Works®
Purchaser Information
I. Purchased By (Name) _________________________________________
II. Address ____________________________________________________
III. City_______________________State________Zip Code ____________
IV. Telephone Number ___________________________________________
V. Email Address _______________________________________________
Dealer Information
VI. Purchased From _____________________________________________
VII. Address ___________________________________________________
VIII. City_______________________ State________ Zip Code __________
Unit Information
*Refer to the sticker on the back of the manual or box to complete this section.
IX. Model Number_____________________ Purchase Date _____________
X. Purchase Price_____________________
XI. Serial Number_____________________ Mfg. Date _________________
Purchase Questions
How did you first hear about our product? (Please check one)
Word of Mouth ____

Burn Trailer Demonstration____

Internet____

Other: ________________________________________________________
Where did you receive information about our product?
Via Telephone____

Dealer (Name of dealer) ___________

Internet____

Other: ________________________________________________________
Page | 48

Important Notice
This registration information MUST be on file for this warranty to be valid. Please
mail this information within thirty (30) days from the original date of purchase.
Use any of these three easy ways to send your warranty information in!

Mailing Address
England’s Stove Works, Inc.
Customer Service Department
P.O. Box 206
Monroe, Virginia 24574
Fax Number
(434) 929-4810 – Twenty-four hours a day.

Online Registration
Visit our warranty registration website at:
http://www.englanderstoves.com/warranty/warranty.html

Page | 49

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.4
Linearized                      : Yes
XMP Toolkit                     : Adobe XMP Core 4.0-c316 44.253921, Sun Oct 01 2006 17:14:39
Format                          : application/pdf
Title                           : Microsoft Word - 25-EPI.doc
Creator                         : Todd
Create Date                     : 2009:04:03 17:01:34-05:00
Creator Tool                    : PScript5.dll Version 5.2.2
Modify Date                     : 2009:04:03 17:01:34-05:00
Producer                        : Acrobat Distiller 8.1.0 (Windows)
Document ID                     : uuid:9825d848-541d-430a-85aa-b90b0844f9f2
Instance ID                     : uuid:9307f627-b52c-474e-88d3-9de710dc4655
Page Count                      : 49
Author                          : Todd

EXIF Metadata provided by EXIF.tools

Englands Stove Works 25 Epi Users Manual

25-EPI to the manual f9e3f83f-da0c-4403-a863-17ead7958879

Navigation menu

Versions of this User Manual:

Views

Navigation